Houston 3-1-1

Welcome to Houston 311.

Houston's non-emergency online city service directory and service request site.

311 Links

For live assistance dial 311 from any land or mobile phone based in Houston 6am - 8pm, Mon.-Fri.
Only emergency calls will be handled after 8pm. Some mobile phone users or persons outside the Houston area may need to dial 713.837.0311.

To access City department and online service requests (when available), click on the categories below or search the full service directory menu here.

If you don’t find any category on this site for your specific service request, please click on the "Ask 311" link to your left.

Animals & Pets
Adopt a Pet, Pet Licensing, Donate to BARC, Volunteer at BARC, Report a Problem, Dead Animal Pickup

Business
Licensing & Permits, Doing Business With the City, Certificates & Registrations

City Government, Elections & Records
Houston Television, Voting, Mayor's Office, Personal Records (e.g., Births, Deaths & Marriages)

Employment & Education
City Jobs, Schools, Library Resources, Internships, Volunteering

Fees, Taxes & Payments
Municipal Courts, Franchise Fees, Transportation Fees, Code Enforcement Permits, Commercial Permits, and State of Texas General Tax information.

Garbage, Recycling & Graffiti
Trash, Recycling, Yard Waste, Trash in Public/Dumping, Graffiti Removal

Health, Safety & Social Services
Neighborhood Protection, Veteran's Affairs, Air & Water Quality, Birth & Death Certificates

Neighborhoods, Property & Construction
Residential & Commercial Building Permits, Neighborhood Protection

Parks & Trees
Park Maintenance, Trees & Tree Planting, Esplanade, Right of Way & Median Maintenance, Public Pools and Water Parks, Park Safety, Park Event Permits

Recreation & Event Planning
Calendar, Event Permitting, Facility Request, Youth, Arts

Traffic, Streets and Drainage
Signs & Signals, Maintenance & Repairs, Parking, Parking Violations, Driving, Public Transportation, Bikes, Taxis, Capital Improvement Projects

Utilities
Water, Sewer, Electric, Gas, Maintenance

10 Most Popular Service Requests