Welcome to Houston 311.
Houston's non-emergency online city service directory and service request site.
311 Links
- Home
- Track Your Service Request
- Water Conservation Measures
- How to Use This Site
- Take Our Website Survey
- Complete Index of City Functions (Alphabetized)
- About Houston's 311 Dept.
- Feedback
- Email 311
For live assistance including TTY callers, dial 311. Some mobile phone users or persons outside the Houston area may need to dial 713.837.0311.
Map to City Hall
City Hall is located at 901 Bagby, between McKinney and Walker / Houston, TX 77002.
Going north on I-45, exit Houston / Memorial. Veer to the right. The light is Rusk. Turn right. The first light is Smith. Continue past Smith to Theater District Parking Entrance 2 on your right. You will be parking beneath Tranquillity Park.
Going south on I-45, exit McKinney to your left. The first light is Bagby. Turn left. The second light is Rusk. Turn right, then turn into Theater District Parking Entrance 2 on your right.
Contact Information:
Mailing Address: City of Houston / P.O. Box 1562 / Houston, TX 77251
Physical Address: City of Houston / 901 Bagby / Houston, TX 77002
City Hall Annex Address: 900 Bagby / Houston, TX 77002
City Switchboard: 713.837.0311 or 311
City TDD: 713.837.0215