Welcome to Houston 311..
Houston's non-emergency online city service directory and service request site.
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For live assistance including TTY callers, dial 311. Some mobile phone users or persons outside the Houston area may need to dial 713.837.0311.
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Map to City Hall
City Hall is located at 901 Bagby, between McKinney and Walker / Houston, TX 77002.
Going north on I-45, exit Houston / Memorial. Veer to the right. The light is Rusk. Turn right. The first light is Smith. Continue past Smith to Theater District Parking Entrance 2 on your right. You will be parking beneath Tranquillity Park.
Going south on I-45, exit McKinney to your left. The first light is Bagby. Turn left. The second light is Rusk. Turn right, then turn into Theater District Parking Entrance 2 on your right.
Mailing Address: City of Houston / P.O. Box 1562 / Houston, TX 77251
Physical Address: City of Houston / 901 Bagby / Houston, TX 77002
City Hall Annex Address: 900 Bagby / Houston, TX 77002
City Switchboard: 713.837.0311 or 311
City TDD: 713.837.0215