Houston 3-1-1

Welcome to Houston 311.

Houston's non-emergency online city service directory and service request site.

311 Links

For live assistance including TTY callers, dial 311. Some mobile phone users or persons outside the Houston area may need to dial 713.837.0311.

To access City department and online service requests (when available), click on the categories below or search the full service directory menu here.

Indicates departmental information only. When available you will link directly to departmental pages.

Indicates online service requests are available. Call 311 for requests not available online.

Traffic, Streets and Drainage
Signs & Signals, Maintenance & Repairs, Parking, Parking Violations, Driving, Public Transportation, Bikes, Taxis, Capital Improvement Projects

Capital Improvement Projects, Streets and Drainage
Service Request Available
New Capital Improvement Project Request
Information Available
Drainage Utility Charge
Service Request Available
Water Standing on Street, Will Not Drain
Service Request Available
Evaluate Roadside Ditch for Poor Drainage
Service Request Available
City Engineer
Service Request Available
Drainage System Violation
Service Request Available
Icing on Bridge
Service Request Available
Icing on Roadway
Service Request Available
Bridge and Barricade
Service Request Available
Traffic Bridge / Freeway Lighting
Service Request Available
PWE CIP Project
Driving
Information Available
Download Accident Report Form (PDF)
Information Available
Driver Safety Course
Maintenance & Repairs
Information Available
Request Street Light Repair
Service Request Available
Pothole
Service Request Available
Alley Repair Request Due to Utility Work
Service Request Available
Report/Request Removal of Graffiti on Bridge
Service Request Available
Inlet Cleaning Request
Service Request Available
Report Flooding
Service Request Available
Roadside Ditch Maintenance Request
Service Request Available
Report a Leaking Fire Hydrant
Service Request Available
Report a Broken Parking Meter
Parking & Parking Violations
Service Request Available
Parking Meter
Information Available
Get Information About Parking Meters
Information Available
Pay a Parking Citation
Information Available
Get a Residential Parking Permit
Information Available
Obtain a Valet Parking Permit
Service Request Available
Parking Lot Repair Request Due to Utility Work
Service Request Available
Parking Violation
Public Transportation, Bikes & Taxis
Information Available
Houston METRO (City of Houston Public Transportation Web Site)
Information Available
About Houston Bikeways Program
Information Available
Houston Taxi Cab Rates
Signs & Signals
Service Request Available
Flashing Beacon Repair
Service Request Available
Install New Signal
Service Request Available
Traffic Signal Maintenance
Service Request Available
Pavement Markings Worn / Faded
Information Available
Request Street Light Repair
Service Request Available
Traffic Sign New / Remove
Service Request Available
Traffic Sign Maintenance
Service Request Available
Modify Existing Signal
Service Request Available
Traffic Signal Timing Synchronization
Service Request Available
Building or Sign Code
Traffic, General
Service Request Available
Traffic General
Service Request Available
Traffic School Zone
Service Request Available
Traffic Applications
Service Request Available
Traffic Signs