Houston 3-1-1

Welcome to Houston 311.

Houston's non-emergency online city service directory and service request site.

311 Links

For live assistance including TTY callers, dial 311. Some mobile phone users or persons outside the Houston area may need to dial 713.837.0311.

To access City department and online service requests (when available), click on the categories below or search the full service directory menu here.

Indicates departmental information only. When available you will link directly to departmental pages.

Indicates online service requests are available. Call 311 for requests not available online.

Garbage, Recycling & Graffiti
Trash, Recycling, Yard Waste, Trash in Public/Dumping, Graffiti Removal

Graffiti Removal
Service Request Available
Graffiti on City Property
Service Request Available
Refer Graffiti Report to ATT
Service Request Available
Refer Graffiti Report to CenterPoint
Service Request Available
Refer Graffiti Report to Harris County Flood Control
Service Request Available
Refer Graffiti Report to METRO
Service Request Available
Refer Graffiti Report to Rail Road
Service Request Available
Refer Graffiti Report to HISD
Service Request Available
Refer Graffiti Report to Toll Road Authority
Service Request Available
Refer Graffiti Report to TXDoT
Service Request Available
Graffiti on Private Residential or Commercial Property
Service Request Available
Report and Request the Removal of Graffiti in a City Park
Service Request Available
Graffiti on Fire Hydrant
Service Request Available
Graffiti on City Bridge
Service Request Available
Graffiti on City Street or Curb
Service Request Available
Graffiti on Traffic Signal or Traffic Sign
Recycling
Service Request Available
Report Missed Recycling Collection
Service Request Available
Repair or Replace a Recycling Cart
Service Request Available
Remove Boxes and Other Moving Supplies After Move-In
Service Request Available
Request a New Recycling Container
Trash
Service Request Available
SWM Missed Heavy Trash
Service Request Available
Report Missed Garbage Collection
Service Request Available
Apply for Back Door Collections Due to Physical Limitations
Service Request Available
Complaint Regarding Driver or Vehicle Assigned to Solid Waste Management
Service Request Available
Repair or Replace Damaged or Missing Container
Service Request Available
Property Damage Caused by SWM Employee or Vehicle
Trash in Public/Dumping
Service Request Available
Pick Up Trash Dumped on City Property or Illegal Dumpsite
Service Request Available
Report a Junk/Inoperable Vehicle
Service Request Available
Request Litter to be Picked Up on an Esplanade
Service Request Available
Request Litter Removal from a City Park
Service Request Available
Heavy Trash Violation
Yard Waste
Service Request Available
Report Missed Yard Waste Collection