Houston 3-1-1

Welcome to Houston 311.

Houston's non-emergency online city service directory and service request site.

311 Links

For live assistance including TTY callers, dial 311. Some mobile phone users or persons outside the Houston area may need to dial 713.837.0311.

To access City department and online service requests (when available), click on the categories below or search the full service directory menu here.

Indicates departmental information only. When available you will link directly to departmental pages.

Indicates online service requests are available. Call 311 for requests not available online.

Neighborhoods, Property & Construction
Residential & Commercial Building Permits, Neighborhood Protection

Commercial Building Permits
Information Available
Commercial Building Permits
Homeowner & Residential Building Permits
Information Available
Homeowner & Residential Building Permits
Neighborhood Protection
Service Request Available
Unsafe Boarding House
Service Request Available
Dangerous Single-family Structure Open and Vacant
Service Request Available
Report Graffiti on Private Property
Service Request Available
Report a Heavy Trash Violation
Service Request Available
Inoperable Vehicle or Part of a Junked Vehicle is Visible from a Public Place or Right of Way
Service Request Available
Report a Neighborhood Danger or Nuisance
Service Request Available
Report a Building Concern in a Multi-Family Habitation
Service Request Available
Violation of the Minimum Standards Housing Code for Single Family Buildings
Service Request Available
Stagnant water or deposit of any foul/decaying substance on property