-------------------------------------------- --- 311 Public Data D365 - MTD - 04/2025 --- -------------------------------------------- Extract date-time: [2025-04-20 06:15:00.940] -------------------------------------------- 365 Case Number|Case Number|Incident Address|Latitude|Longitude|Status|Created Date Local|Closed Date|Title|Incident Case Type|SLA Time|Resolve By Time|Service Area|Council District|Key Map|Department|Division|AVA Case Type|State Code|State Code Name|SLA Start Time|X|Y|Incident Street|Incident City|Incident State|Zip Code|TaxID|Created Date UTC|Customer SuperNeighborhood|Management District|Garbage Route|Garbage Day|SWM Quadrant|Recycling Route|Recycling Day|Recycling Quadrant|Recycling Areas|Heavy Trash Day|Heavy Trash Quadrant|Queue|ETJ|SLA Name|Channel|Extract Date|Latest Case Notes|Sample Case Confilcts Notes|Description|Resolution Notes 2500144907|12697521-2500144907|599 S RICE AVE BELLAIRE TX 77401|29.7166|-95.4681|Routed - Integrated|2025-04-20 06:08:00.0000000||Traffic Signals - 12697521-2500144907 - S RICE AVE GULFTON ST|Traffic Signals|22 Calendar Days|May 12 2025 11:09AM|SW|J|531C|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-20 11:09:12.0000000|3089445.0000000000|13825097.0000000000|599 S RICE AVE|BELLAIRE|TX|77401|none|2025-04-20 11:08:00.0000000|||||||||||||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: S RICE AVE GULFTON STValidated Address: 599 S RICE AVE - Address Id: 3201658+++ ADDRESS WARNING +++|Public Works 2500144906|20522435-2500144906|10306 FAIRLAND DR HOUSTON TX 77051|29.6474|-95.3739|Routed - Integrated|2025-04-20 05:33:42.0000000||Water Main Valve - 20522435-2500144906 - 10306 FAIRLAND DR|Water Main Valve|5 Calendar Days|Apr 25 2025 10:34AM|SE|D|573F|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-20 10:34:23.0000000|3120091.0000000000|13800775.0000000000|10306 FAIRLAND DR|HOUSTON|TX|77051|0834820000036|2025-04-20 10:33:42.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Water Main Valve 4/20/2025 5:34:23 AM||NULL|Public Works 2500144905|2500144905|6439 W FUQUA ST HOUSTON TX 77489|29.6013|-95.4815|Routed|2025-04-20 05:29:49.0000000||Missed Recycling Pickup - 2500144905 - 6451 W FUQUA ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|571X|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-20 10:30:29.0000000|3086470.7500000000|13782910.0000000000|6439 W FUQUA ST|HOUSTON|TX|77489|2150090040100907|2025-04-20 10:29:49.0000000|FORT BEND HOUSTON||SWFR123B|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Recycling Pickup 4/20/2025 5:3||+++ ADDRESS WARNING +++Entered Address: 6451 W FUQUA STValidated Address: 6439 W FUQUA ST - Address Id: 1281169+++ ADDRESS WARNING +++|Solid Waste Management 2500144904|12697520-2500144904|7790 MONROE RD HOUSTON TX 77061|29.6556|-95.264|Routed - Integrated|2025-04-20 05:26:55.0000000||Street Condition - 12697520-2500144904 - MONROE RD AIRPORT BLVD|Street Condition|30 Calendar Days|May 20 2025 10:28AM|SE|I|575C|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-20 10:28:13.0000000|3154959.2500000000|13805003.0000000000|7790 MONROE RD|HOUSTON|TX|77061|none|2025-04-20 10:26:55.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/20/2025 00:35:42||+++ ADDRESS WARNING +++Entered Address: MONROE RD AIRPORT BLVDValidated Address: 7790 MONROE RD - Address Id: 2078777+++ ADDRESS WARNING +++Between street and sidewalk ramp|Public Works 2500144902|12697519-2500144902|9404 NORTH FWY HOUSTON TX 77037|29.8983|-95.4119|Routed - Integrated|2025-04-20 02:49:21.0000000||Traffic Signal Maintenance - 12697519-2500144902 - NORTH FWY W MOUNT HOUSTON RD|Traffic Signal Maintenance|1 Calendar Day|Apr 21 2025 7:50AM|NE|H|412M|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-20 07:50:15.0000000|3105308.5000000000|13891756.0000000000|9404 NORTH FWY|HOUSTON|TX|77037|0710200010434|2025-04-20 07:49:21.0000000|GREATER GREENSPOINT||NEMO117|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Traffic Signal Maintenance 4/20/2025||+++ ADDRESS WARNING +++Entered Address: NORTH FWY W MOUNT HOUSTON RDValidated Address: 9404 NORTH FWY - Address Id: 235393+++ ADDRESS WARNING +++north fwy w mount|Public Works 2500144900|33624-2500144900|5700 GESSNER RD HOUSTON TX 77041|29.8505|-95.5449|Routed - Integrated|2025-04-20 02:05:44.0000000||Fire Code Complaint - 33624-2500144900 - 5700 GESSNER RD|Fire Code Complaint|4 Calendar Days|Apr 24 2025 7:09AM|NW|A|450A|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-20 07:09:56.0000000|3063615.7500000000|13872962.0000000000|5700 GESSNER RD|HOUSTON|TX|77041|0771970020046|2025-04-20 07:05:44.0000000|CARVERDALE||NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Fire Code Complaint 4/20/2025 2:0||Right next to liquor store .|Houston Fire Department 2500144898|2500144898|623 WOOLWORTH ST HOUSTON TX 77020|29.7775|-95.3082|Routed|2025-04-20 00:52:42.0000000||Parking Violation - 2500144898 - 623 WOOLWORTH ST|Parking Violation|19 Calendar Days|May 9 2025 5:57AM|NE|H|494H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-20 05:57:49.0000000|3139453.6900000000|13848723.2900000000|623 WOOLWORTH ST|HOUSTON|TX|77020|0120680000011|2025-04-20 05:52:42.0000000|DENVER HARBOR / PORT HOUSTON||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE||1st Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/20/2025 12:57:49 AM||Car blocking sidewalk|Parking Management 2500144897|307358-2500144897|227 E 37TH ST HOUSTON TX 77018|29.8198|-95.3966|Routed - Integrated|2025-04-20 00:43:20.0000000||Nuisance On Property - 307358-2500144897 - 227 E 37TH ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NW|H|453N|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 05:46:14.0000000|3110936.5000000000|13863244.0000000000|227 E 37TH ST|HOUSTON|TX|77018|0210830000011|2025-04-20 05:43:20.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/20/2025 12||Yard maintenance The empty lot next to 227 needs mowing. It's causing extreme mosquito issues|Neighborhoods 2500144896|2500144896|2827 DUNVALE RD HOUSTON TX 77063|29.7338|-95.5123|Routed|2025-04-20 00:39:39.0000000||Parking Violation - 2500144896 - 2827 DUNVALE RD|Parking Violation|19 Calendar Days|May 9 2025 5:42AM|SW|F|490Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-20 05:42:27.0000000|3075198.2500000000|13830840.0000000000|2827 DUNVALE RD|HOUSTON|TX|77063|1177400020002|2025-04-20 05:39:39.0000000|MID WEST||||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Parking Violation 4/20/2025 12:42||Re: Abandon VehicleIt is located at Everly Apartmens 2827 Dunvale Road Houston TX 77063 it is inside the gate parked along the fence line in front of building 1. Here are pictures of it. Our management has done nothing to get this car towed. It has been r|Parking Management 2500144895|12697517-2500144895|1421 ST EMANUEL ST HOUSTON TX 77003|29.7476|-95.3582|Service Completed|2025-04-20 00:28:47.0000000|Apr 20 2025 12:43AM|Street Hazard - 12697517-2500144895 - 1421 ST EMANUEL ST|Street Hazard|10 Calendar Days|Apr 30 2025 5:29AM|NW|I|493R|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-20 05:29:46.0000000|3123930.2500000000|13837358.0000000000|1421 ST EMANUEL ST|HOUSTON|TX|77003|0020240000006|2025-04-20 05:28:47.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||need barricades for open hole in the street|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697518 2500144894|12697518-2500144894|1421 ST EMANUEL ST HOUSTON TX 77003|29.7476|-95.3582|Routed - Integrated|2025-04-20 00:26:54.0000000||Street Hazard - 12697518-2500144894 - 1421 ST EMANUEL ST|Street Hazard|10 Calendar Days|Apr 30 2025 5:28AM|NW|I|493R|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-20 05:28:08.0000000|3123930.2500000000|13837358.0000000000|1421 ST EMANUEL ST|HOUSTON|TX|77003|0020240000006|2025-04-20 05:26:54.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 19:43:44||+++ ADDRESS WARNING +++Entered Address: BELL ST ST EMANUEL STValidated Address: 1421 ST EMANUEL ST - Address Id: 2559+++ ADDRESS WARNING +++open manhole damaging vehicles|Public Works 2500144893|12697516-2500144893|2444 MCCLENDON ST HOUSTON TX 77030|29.7082|-95.4166|Routed - Integrated|2025-04-20 00:16:06.0000000||Street Condition - 12697516-2500144893 - 2444 MCCLENDON ST|Street Condition|30 Calendar Days|May 20 2025 5:16AM|SW|C|532G|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-20 05:16:40.0000000|3105830.7500000000|13822453.0000000000|2444 MCCLENDON ST|HOUSTON|TX|77030|0630270040028|2025-04-20 05:16:06.0000000|UNIVERSITY PLACE||SWTU121|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/19/2025 19:41:41||NULL|Public Works 2500144892|2500144892|14126 WOODTHORPE LN HOUSTON 77079|29.7757|-95.5936|Routed|2025-04-20 00:13:09.0000000||Liaison Comm - 2500144892 - 14126 WOODTHORPE LN|Liaison Comm|5 Working Days|Apr 28 2025 1:07PM|NW|G|489E|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-20 05:15:58.0000000|3048973.5000000000|13845337.0000000000|14126 WOODTHORPE LN|HOUSTON||77079|0974990000034|2025-04-20 05:13:09.0000000|MEMORIAL||||NW|||NW|||NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Liaison Comm 4/20/2025 12:15:58 A||14126 WOODTHORPE LNOverdue - Email request for escalation Case˙2500112728Can this be escalated? We can't take showers or use the toilet.|311 HelpLine 2500144891|2500144891|707 EL DORADO BLVD HOUSTON TX 77062|29.5639|-95.1393|Routed|2025-04-20 00:12:50.0000000||MultiFamily Habitability Violation - 2500144891 - 707 EL DORADO BLVD|MultiFamily Habitability Violation|7 Calendar Days|Apr 27 2025 5:15AM|SE|E|618N|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|0|Active|2025-04-20 05:15:09.0000000|3195563.2500000000|13772824.0000000000|707 EL DORADO BLVD|HOUSTON|TX|77062|0451010000107|2025-04-20 05:12:50.0000000|CLEAR LAKE||||SE|||SE|||SE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created MultiFamily Habitability Violation 4/||Hello I just want to complain about Creekside Villas at ClearLake in Houston Texas. This has been by far the most stressful living experience I˙have ever had since I been older enough to rent. So I moved in Creekside Villas Clearlake on 10/06/2023 since I|Public Works 2500144889|20522434-2500144889|2500 BISSONNET ST HOUSTON TX 77005|29.7256|-95.417|Routed - Integrated|2025-04-20 00:10:47.0000000||Water Leak - 20522434-2500144889 - 2500 BISSONNET ST|Water Leak|10 Calendar Days|Apr 30 2025 5:15AM|SW|C|492Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-20 05:15:51.0000000|3105514.4300000000|13828789.7900000000|2500 BISSONNET ST|HOUSTON|TX|77005|0591590020020|2025-04-20 05:10:47.0000000|UNIVERSITY PLACE|HCID #3 (Upper Kirby)|SWTU118|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE||3rd Monday|SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Water Leak 4/20/2025 12:15:51 AM||10H88B ADVISED OF A WATER LEAK FROM WATER MAIN AT 2500 BISSONNET NO FLOODING AT THIS TIME BUT STILL FLOWING|Public Works 2500144888|2500144888|3301 SHEPHERD DR HOUSTON TX 77098|29.7367|-95.4106|Routed|2025-04-20 00:10:15.0000000||City Engineer - 2500144888 - 3311 S SHEPHERD DR|City Engineer|5 Calendar Days|Apr 25 2025 5:11AM|SW|C|492U|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-20 05:11:49.0000000|3107471.7500000000|13832840.0000000000|3301 SHEPHERD DR|HOUSTON|TX|77098|0561230000001|2025-04-20 05:10:15.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE|HPC CityEngineer|FULL|5 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created City Engineer 4/20/2025 12:11:49||+++ ADDRESS WARNING +++Entered Address: 3311 S SHEPHERD DRValidated Address: 3301 SHEPHERD DR - Address Id: 627126+++ ADDRESS WARNING +++There is a building located at the intersection of South Shepherd and West Main 3311 South Shepherd that has erected|Public Works 2500144885|307356-2500144885|8441 FURRAY RD HOUSTON TX 77028|29.8301|-95.2706|Routed - Integrated|2025-04-19 23:49:53.0000000||Nuisance On Property - 307356-2500144885 - 8441 FURRAY RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:50:29.0000000|3150757.2500000000|13868208.0000000000|8441 FURRAY RD|HOUSTON|TX|77028|1422800010001|2025-04-20 04:49:53.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||Weed Cutting/Abatement Requests 8441 Furray weeded ditches all perimeters require immediate cutting due to height of weeds please specify property owner to remove clippings all foliage debris etc to avoid drainage issues.|Neighborhoods 2500144884|307357-2500144884|8311 FURRAY RD HOUSTON TX 77028|29.8303|-95.2742|Routed - Integrated|2025-04-19 23:48:49.0000000||Nuisance On Property - 307357-2500144884 - 8311 FURRAY RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:49:24.0000000|3149625.0000000000|13868247.0000000000|8311 FURRAY RD|HOUSTON|TX|77028|0661130060026|2025-04-20 04:48:49.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||8311 Furray all ditches require cutting weeds|Neighborhoods 2500144883|307354-2500144883|8417 FURRAY RD HOUSTON TX 77028|29.8302|-95.2719|Routed - Integrated|2025-04-19 23:47:45.0000000||Nuisance On Property - 307354-2500144883 - 8417 FURRAY RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:48:34.0000000|3150349.0000000000|13868230.0000000000|8417 FURRAY RD|HOUSTON|TX|77028|0450040000321|2025-04-20 04:47:45.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||Also vacant lot to left of 8417 Furray ALL ditches AND weeds inside and outside of retaining pond areas require cutting immediate attention required.|Neighborhoods 2500144882|307355-2500144882|8437 FURRAY RD HOUSTON TX 77028|29.8302|-95.2708|Routed - Integrated|2025-04-19 23:46:21.0000000||Nuisance On Property - 307355-2500144882 - 8437 FURRAY RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:47:30.0000000|3150698.2500000000|13868244.0000000000|8437 FURRAY RD|HOUSTON|TX|77028|0450040000324|2025-04-20 04:46:21.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||Weed Cutting/Abatement Requests8437 Furray all boundaries ditches require cutting weeds|Neighborhoods 2500144881|307352-2500144881|8601 LEY RD HOUSTON TX 77028|29.8319|-95.2674|Routed - Integrated|2025-04-19 23:44:48.0000000||Nuisance On Property - 307352-2500144881 - 8601 LEY RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:45:24.0000000|3151736.0000000000|13868926.0000000000|8601 LEY RD|HOUSTON|TX|77028|0450040000181|2025-04-20 04:44:48.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||8601 Ley ˙ lot itself AND weeds along/facing sidewalks facing Ley Road require cutting|Neighborhoods 2500144880|307353-2500144880|8681 LEY RD HOUSTON TX 77028|29.831|-95.2658|Routed - Integrated|2025-04-19 23:43:58.0000000||Nuisance On Property - 307353-2500144880 - 8681 LEY RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:44:34.0000000|3152257.7500000000|13868595.0000000000|8681 LEY RD|HOUSTON|TX|77028|0660600130001|2025-04-20 04:43:58.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||Weed Cutting/Abatement Requests8681 Ley lot itself AND weeds along/facing sidewalk perimeters require cutting|Neighborhoods 2500144879|307351-2500144879|8807 LEYCREST RD HOUSTON TX 77078|29.8324|-95.262|Routed - Integrated|2025-04-19 23:39:37.0000000||Nuisance On Property - 307351-2500144879 - 7706 MESA DR|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:40:21.0000000|3153556.2500000000|13869257.0000000000|8807 LEYCREST RD|HOUSTON|TX|77078|0660600120001|2025-04-20 04:39:37.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||+++ ADDRESS WARNING +++Entered Address: 7706 MESA DRValidated Address: 8807 LEYCREST RD - Address Id: 480685+++ ADDRESS WARNING +++Trucking company Zamora Mesa located at 7706 Mesa Drive. ALL SIDES OF PROPERTY LINES entire perimeters facing both Mesa|Neighborhoods 2500144878|307349-2500144878|7511 MESA DR HOUSTON TX 77028|29.8308|-95.262|Routed - Integrated|2025-04-19 23:38:01.0000000||Nuisance On Property - 307349-2500144878 - LEY RD MESA DR|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:38:50.0000000|3153315.2500000000|13868434.0000000000|7511 MESA DR|HOUSTON|TX|77028|0660590030027|2025-04-20 04:38:01.0000000|EAST HOUSTON||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||+++ ADDRESS WARNING +++Entered Address: LEY RD MESA DRValidated Address: 7511 MESA DR - Address Id: 1166858+++ ADDRESS WARNING +++ Company located ˙ intersection of 8700 Ley Mesa. (Property stretched length to 7600 Mesa/around corner of 8700 Leycrest|Neighborhoods 2500144877|307350-2500144877|8744 LEYCREST RD HOUSTON TX 77028|29.8318|-95.263|Routed - Integrated|2025-04-19 23:30:21.0000000||Nuisance On Property - 307350-2500144877 - 8744 LEYCREST RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:37:39.0000000|3153126.0000000000|13868925.0000000000|8744 LEYCREST RD|HOUSTON|TX|77028|0660590040023|2025-04-20 04:30:21.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||Weed Abatement requests8744 weeded ditches|Neighborhoods 2500144876|307348-2500144876|8737 LEYCREST RD HOUSTON TX 77028|29.8327|-95.2631|Routed - Integrated|2025-04-19 23:26:29.0000000||Nuisance On Property - 307348-2500144876 - 8737 LEYCREST RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:29:45.0000000|3153087.0000000000|13869232.0000000000|8737 LEYCREST RD|HOUSTON|TX|77028|0660590050012|2025-04-20 04:26:29.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||Weed Abatement requests8737 weeded ditches|Neighborhoods 2500144875|2500144875|427 TERMINAL ST HOUSTON TX 77020|29.7811|-95.289|Routed|2025-04-19 23:25:17.0000000||Parking Violation - 2500144875 - 427 TERMINAL ST|Parking Violation|19 Calendar Days|May 9 2025 4:30AM|NE|H|495A|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-20 04:30:23.0000000|3145488.9000000000|13850224.0900000000|427 TERMINAL ST|HOUSTON|TX|77020|0841100000122|2025-04-20 04:25:17.0000000|DENVER HARBOR / PORT HOUSTON||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE||1st Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/19/2025 11:30:23 PM||Abandoned Vehicle parked on public street for|Parking Management 2500144874|307346-2500144874|8726 LEYCREST RD HOUSTON TX 77028|29.8318|-95.2636|Routed - Integrated|2025-04-19 23:25:14.0000000||Nuisance On Property - 307346-2500144874 - 8726 LEYCREST RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:26:06.0000000|3152946.2500000000|13868921.0000000000|8726 LEYCREST RD|HOUSTON|TX|77028|0660590040028|2025-04-20 04:25:14.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||Weed Abatement requests 8726 lot ditches|Neighborhoods 2500144873|307347-2500144873|8719 LEYCREST RD HOUSTON TX 77028|29.8327|-95.2638|Routed - Integrated|2025-04-19 23:24:18.0000000||Nuisance On Property - 307347-2500144873 - 8719 LEYCREST RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:24:59.0000000|3152877.7500000000|13869225.0000000000|8719 LEYCREST RD|HOUSTON|TX|77028|0660590050007|2025-04-20 04:24:18.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||Weed Abatement requests8719 weeds ditches and entire peremiter|Neighborhoods 2500144872|307344-2500144872|8722 LEYCREST RD HOUSTON TX 77028|29.8318|-95.2641|Routed - Integrated|2025-04-19 23:23:00.0000000||Nuisance On Property - 307344-2500144872 - 8722 LEYCREST RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:23:49.0000000|3152795.5000000000|13868917.0000000000|8722 LEYCREST RD|HOUSTON|TX|77028|0660590040029|2025-04-20 04:23:00.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||Weed Abatement requests8722 weeds lot ditches|Neighborhoods 2500144871|307345-2500144871|8711 LEY RD HOUSTON TX 77028|29.8308|-95.2648|Routed - Integrated|2025-04-19 23:19:01.0000000||Nuisance On Property - 307345-2500144871 - 8713 LEY RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:22:04.0000000|3152600.2500000000|13868616.0000000000|8711 LEY RD|HOUSTON|TX|77028|0660590040007|2025-04-20 04:19:01.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||+++ ADDRESS WARNING +++Entered Address: 8713 LEY RDValidated Address: 8711 LEY RD - Address Id: 191439+++ ADDRESS WARNING +++ 8713 weeded ditches.|Neighborhoods 2500144870|307343-2500144870|8550 LEY RD HOUSTON TX 77028|29.8311|-95.2682|Routed - Integrated|2025-04-19 23:17:20.0000000||Nuisance On Property - 307343-2500144870 - 8600 LEY RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:18:40.0000000|3151506.5000000000|13868507.0000000000|8550 LEY RD|HOUSTON|TX|77028|0450040000186|2025-04-20 04:17:20.0000000|EAST HOUSTON||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||+++ ADDRESS WARNING +++Entered Address: 8600 LEY RDValidated Address: 8550 LEY RD - Address Id: 191189+++ ADDRESS WARNING +++Weed Abatement requestsAlso Mono Trucking in 8600 block Ley Rd weeds along all boundaries.|Neighborhoods 2500144869|307342-2500144869|8717 LEY RD HOUSTON TX 77028|29.831|-95.2641|Routed - Integrated|2025-04-19 23:14:47.0000000||Nuisance On Property - 307342-2500144869 - 8717 LEY RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:15:31.0000000|3152790.7500000000|13868610.0000000000|8717 LEY RD|HOUSTON|TX|77028|0660590040009|2025-04-20 04:14:47.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||8717 Ley weeds along sidewalks and including all perimeters/property boundaries require cutting.|Neighborhoods 2500144868|307341-2500144868|7622 FITZHUGH ST HOUSTON TX 77028|29.8317|-95.2647|Routed - Integrated|2025-04-19 23:13:42.0000000||Nuisance On Property - 307341-2500144868 - 7622 FITZHUGH ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|455L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 04:14:24.0000000|3152590.0000000000|13868850.0000000000|7622 FITZHUGH ST|HOUSTON|TX|77028|0660590040001|2025-04-20 04:13:42.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 11||Commercial lot owner 7622 Fitzhugh Weeds require cutting around entire property boundaries/perimeters facing Fitzhugh Leycrest sts.|Neighborhoods 2500144867|2500144867|7600 EASTHAVEN BLVD HOUSTON 77017|29.6612|-95.2539|Routed|2025-04-19 23:12:26.0000000||Trash Dumping or Illegal Dumpsite - 2500144867 - CANNIFF ST MOSLEY RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 19 2025 4:13AM|SE|E|575D|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-20 04:13:24.0000000|3158064.5000000000|13806868.0000000000|7600 EASTHAVEN BLVD|HOUSTON||77017|0342030030133|2025-04-20 04:12:26.0000000|MEADOWBROOK / ALLENDALE||||SE|||SE|||SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angelica Brackins created Trash Dumping or Illegal Dumpsite 4/1||+++ ADDRESS WARNING +++Entered Address: CANNIFF ST MOSLEY RDValidated Address: 7600 EASTHAVEN BLVD - Address Id: 1921928+++ ADDRESS WARNING +++Mattresses Tires and Trash - Illegal Dumping|Solid Waste Management 2500144864|12697515-2500144864|7600 EASTHAVEN BLVD HOUSTON TX 77017|29.6612|-95.2539|Service Completed|2025-04-19 23:00:52.0000000|Apr 19 2025 11:15PM|Street Hazard - 12697515-2500144864 - CANNIFF ST MOSLEY RD|Street Hazard|10 Calendar Days|Apr 30 2025 4:06AM|SE|E|575D|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-20 04:06:59.0000000|3158064.5000000000|13806868.0000000000|7600 EASTHAVEN BLVD|HOUSTON|TX|77017|0342030030133|2025-04-20 04:00:52.0000000|MEADOWBROOK / ALLENDALE||||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 64. Referred for further investigation ... ... Close||+++ ADDRESS WARNING +++Entered Address: CANNIFF ST MOSLEY RDValidated Address: 7600 EASTHAVEN BLVD - Address Id: 1921928+++ ADDRESS WARNING +++Mattresses Tires and Trash - Illegal Dumping|Resolution :64. Referred for further investigationClose Comments :created service request number 2500144867 for further investigation 2500144861|2500144861|2521 CHAPMAN ST HOUSTON TX 77009|29.785|-95.3542|Routed|2025-04-19 22:26:30.0000000||Missed Garbage Pickup - 2500144861 - 2521 CHAPMAN ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|H|493D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-20 03:27:20.0000000|3124785.5000000000|13851001.0000000000|2521 CHAPMAN ST|HOUSTON|TX|77009|0111500000004|2025-04-20 03:26:30.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Garbage Pickup 4/19/2025 10:27||NULL|Solid Waste Management 2500144859|2500144859|725 LAWRENCE ST HOUSTON TX 77007|29.784|-95.407|Routed|2025-04-19 21:40:48.0000000||Litter Park - 2500144859 - 725 LAWRENCE ST|Litter Park|3 Calendar Days|Apr 23 2025 2:46AM|NW|C|492D|Parks and Recreation|Greenspace Management|Litter Park|0|Active|2025-04-20 02:46:03.0000000|3108036.0900000000|13850098.4900000000|725 LAWRENCE ST|HOUSTON|TX|77007|0600950020001|2025-04-20 02:40:48.0000000|GREATER HEIGHTS||||NW|||NE|||NE|PR GreenspaceStatistics|FULL|3 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Litter Park 4/19/2025 9:46:03 PM||Clean up needed at Lawrence park|Parks and Recreation 2500144858|2500144858|703 SCHUMIER RD HOUSTON TX 77047|29.6081|-95.4111|Routed|2025-04-19 21:37:51.0000000||Missed Recycling Pickup - 2500144858 - 703 SCHUMIER RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|572U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-20 02:38:54.0000000|3108713.7500000000|13786159.0000000000|703 SCHUMIER RD|HOUSTON|TX|77047|0854280000001|2025-04-20 02:37:51.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Recycling Pickup 4/19/2025||NULL|Solid Waste Management 2500144857|20522432-2500144857|11726 POMPANO LN HOUSTON TX 77072|29.6936|-95.5863|Routed - Integrated|2025-04-19 21:36:29.0000000||Water Leak - 20522432-2500144857 - 11726 POMPANO LN|Water Leak|10 Calendar Days|Apr 30 2025 2:41AM|SW|F|529J|Public Works|Houston Water|Water Leak|0|Active|2025-04-20 02:41:32.0000000|3052161.9400000000|13815539.1200000000|11726 POMPANO LN|HOUSTON|TX|77072|1010390000034|2025-04-20 02:36:29.0000000|ALIEF|International MD|SWMO119|MONDAY|SW|SWMO-B-09|MONDAY-B|SW||1st Wednesday|SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Water Leak 4/19/2025 9:41:32 PM||Water leak on our front yard at 11726 pompano ln|Public Works 2500144856|12697514-2500144856|10098 KATY FWY HOUSTON TX 77055|29.7852|-95.5439|Service Completed|2025-04-19 21:34:25.0000000|Apr 19 2025 9:43PM|Street Hazard - 12697514-2500144856 - 10098 KATY FWY|Street Hazard|10 Calendar Days|Apr 30 2025 2:35AM|NW|A|490A|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-20 02:35:14.0000000|3064598.6900000000|13849287.6400000000|10098 KATY FWY|HOUSTON|TX|77055|none|2025-04-20 02:34:25.0000000|SPRING BRANCH WEST|Proposed Memorial City|||NW|||NE|||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||THERE IS A LARGE PIECE OF METAL AT GESSNER ENTRANCE OF KATY FWY OUTBOUND ON THE FREEWAY... MAJOR TRAFFIC HAZARD|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Referred to TXDOT 9:40 pm 2500144855|20522431-2500144855|14130 WOODTHORPE LN HOUSTON TX 77079|29.7757|-95.5938|Routed - Integrated|2025-04-19 21:33:47.0000000||Sewer Wastewater - 20522431-2500144855 - 14130 WOODTHORPE LN|Sewer Wastewater|1 Calendar Day|Apr 21 2025 2:34AM|NW|G|489E|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-20 02:34:46.0000000|3048906.5000000000|13845334.0000000000|14130 WOODTHORPE LN|HOUSTON|TX|77079|0974990000035|2025-04-20 02:33:47.0000000|MEMORIAL||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Sewer Wastewater 4/19/2025 9:34:4||NULL|Public Works 2500144854|20522430-2500144854|1836 POLK ST HOUSTON TX 77003|29.7502|-95.3596|Routed - Integrated|2025-04-19 21:24:29.0000000||Sewer Wastewater - 20522430-2500144854 - 1836 POLK ST|Sewer Wastewater|1 Calendar Day|Apr 21 2025 2:25AM|NW|I|493R|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-20 02:25:49.0000000|3123457.0000000000|13838274.0000000000|1836 POLK ST|HOUSTON|TX|77003|0020070000009|2025-04-20 02:24:29.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Sewer Wastewater 4/19/2025 9:25:4||Sewer overflow for entire block entire sewer line|Public Works 2500144853|2500144853|1314 ALDRICH ST HOUSTON TX 77055|29.7942|-95.4641|Routed|2025-04-19 21:20:26.0000000||Missed Garbage Pickup - 2500144853 - 1314 ALDRICH ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|451Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-20 02:21:21.0000000|3089823.7500000000|13853256.0000000000|1314 ALDRICH ST|HOUSTON|TX|77055|0752190140021|2025-04-20 02:20:26.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Garbage Pickup 4/19/2025 9||1314 ALDRICH ST|Solid Waste Management 2500144852|2500144852|1314 ALDRICH ST HOUSTON TX 77055|29.7942|-95.4641|Routed|2025-04-19 21:19:02.0000000||Missed Recycling Pickup - 2500144852 - 1314 ALDRICH ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|451Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-20 02:20:16.0000000|3089823.7500000000|13853256.0000000000|1314 ALDRICH ST|HOUSTON|TX|77055|0752190140021|2025-04-20 02:19:02.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Recycling Pickup 4/19/2025||NULL|Solid Waste Management 2500144851|12697512-2500144851|8809 WINKLER DR HOUSTON TX 77017|29.6704|-95.2599|Routed - Integrated|2025-04-19 21:18:23.0000000||Traffic Signal Maintenance - 12697512-2500144851 - 8809 WINKLER DR|Traffic Signal Maintenance|1 Calendar Day|Apr 21 2025 2:23AM|SE|I|535Y|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-20 02:23:03.0000000|3156014.2500000000|13810279.0000000000|8809 WINKLER DR|HOUSTON|TX|77017|1265520010001|2025-04-20 02:18:23.0000000|MEADOWBROOK / ALLENDALE||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 18:31:40||hwy 3 and winkler light hanging|Public Works 2500144850|2500144850|5607 ANDERSON OAKS CT HOUSTON TX 77053|29.606|-95.4691|Routed|2025-04-19 21:16:11.0000000||Container Replacement - 2500144850 - 5607 ANDERSON OAKS CT|Container Replacement|10 Calendar Days|Apr 30 2025 2:16AM|SW|K|571U|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-20 02:16:49.0000000|3090307.2500000000|13784806.0000000000|5607 ANDERSON OAKS CT|HOUSTON|TX|77053|1137980000012|2025-04-20 02:16:11.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR111|FRIDAY|SW|SWFR-A-09|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Container Replacement 4/19/2025 9:16:||4302-3127-1494|Solid Waste Management 2500144849|20522429-2500144849|16185 SPACE CENTER BLVD HOUSTON TX 77058|29.5732|-95.1118|Routed - Integrated|2025-04-19 21:15:18.0000000||Sewer Wastewater - 20522429-2500144849 - 16200 SPACE CENTER BLVD|Sewer Wastewater|1 Calendar Day|Apr 21 2025 2:17AM|SE|E|618L|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-20 02:17:50.0000000|3204131.2500000000|13776808.0000000000|16185 SPACE CENTER BLVD|HOUSTON|TX|77058|1159480000003|2025-04-20 02:15:18.0000000|CLEAR LAKE||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Sewer Wastewater 4/19/2025 9:17:5||+++ ADDRESS WARNING +++Entered Address: 16200 SPACE CENTER BLVDValidated Address: 16185 SPACE CENTER BLVD - Address Id: 358048+++ ADDRESS WARNING +++Head Maintenance - Indicates there is a sewer overflow in complex in front of building 21|Public Works 2500144848|12697513-2500144848|5441 GALVESTON RD HOUSTON TX 77017|29.6716|-95.2433|Service Completed|2025-04-19 21:15:05.0000000|Apr 19 2025 9:37PM|Traffic Signal Maintenance - 12697513-2500144848 - 5441 GALVESTON RD|Traffic Signal Maintenance|1 Calendar Day|Apr 21 2025 2:20AM|SE|E|536W|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-20 02:20:09.0000000|3161401.6000000000|13811000.3100000000|5441 GALVESTON RD|HOUSTON|TX|77017|0772590010004|2025-04-20 02:15:05.0000000|MEADOWBROOK / ALLENDALE||SEMO122|MONDAY|SE|SEMO-B-08|MONDAY-B|SE||2nd Monday|SE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||TRAFFIC LIGHT HANGING BY WIRE. CLOSE TO THE GROUND|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697493 2500144847|12697511-2500144847|W T C JESTER BLVD ELLA BLVD HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-19 21:12:54.0000000|Apr 19 2025 9:37PM|Traffic Signal Maintenance - 12697511-2500144847 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 21 2025 2:17AM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-20 02:17:59.0000000|3100710.3400000000|13856658.6400000000|W T C JESTER BLVD ELLA BLVD|HOUSTON|TX|77008|1402700010001|2025-04-20 02:12:54.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||All Lights Out|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697493 2500144846|307340-2500144846|757 W LITTLE YORK RD HOUSTON TX 77091|29.8681|-95.4149|Routed - Integrated|2025-04-19 21:03:33.0000000||Nuisance On Property - 307340-2500144846 - 757 W LITTLE YORK RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NW|B|412U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 02:05:42.0000000|3104588.2500000000|13880583.0000000000|757 W LITTLE YORK RD|HOUSTON|TX|77091|1259910010002|2025-04-20 02:03:33.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE|S|3rd Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Nuisance On Property 4/19/2025 9:05:4||right side of address retention pond is overgrown please make contact with|Neighborhoods 2500144845|307339-2500144845|6709 DILLON ST HOUSTON TX 77061|29.6497|-95.3123|Routed - Integrated|2025-04-19 20:57:19.0000000||Nuisance On Property - 307339-2500144845 - 6709 DILLON ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|SE|I|574G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 02:02:42.0000000|3139597.7500000000|13802227.0000000000|6709 DILLON ST|HOUSTON|TX|77061|0600140220022|2025-04-20 01:57:19.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 9:||6709 Dillon sthouse is vacant for lease and ditch is almost full of sticks and brush|Neighborhoods 2500144844|221360-2500144844|7404 CAPITOL ST HOUSTON TX 77011|29.7317|-95.2943|Routed - Integrated|2025-04-19 20:51:24.0000000||Tree Trim - 221360-2500144844 - 7404 CAPITOL ST|Tree Trim|75 Calendar Days|Jul 4 2025 1:53AM|NE|I|495W|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-20 01:53:06.0000000|3144368.5000000000|13832210.0000000000|7404 CAPITOL ST|HOUSTON|TX|77011|0321160050005|2025-04-20 01:51:24.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Tree Trim 4/19/2025 8:53:06 PM||NULL|Parks and Recreation 2500144843|20522428-2500144843|1001 AVENIDA DE LAS AMERICAS HOUSTON TX 77010|29.7529|-95.3574|Routed - Integrated|2025-04-19 20:47:17.0000000||Sewer Wastewater - 20522428-2500144843 - 1001 AVENIDA DE LAS AMERICAS|Sewer Wastewater|1 Calendar Day|Apr 21 2025 1:50AM|NW|I|493R|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-20 01:50:39.0000000|3124124.5000000000|13839304.0000000000|1001 AVENIDA DE LAS AMERICAS|HOUSTON|TX|77010|1372200010001|2025-04-20 01:47:17.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Sewer Wastewater 4/19/2025 8:50:39 PM||George R Brown Convention Center//sewage overflowing out of manhole located on Polk street near the bike lane//causing stoppage on the inside at the sewer lines as well|Public Works 2500144841|2500144841|1101 E 7TH ST HOUSTON TX 77009|29.7837|-95.3862|Routed|2025-04-19 20:34:45.0000000||Container Repair - 2500144841 - 1101 E 7TH ST|Container Repair|10 Calendar Days|Apr 30 2025 1:35AM|NW|H|493A|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-20 01:35:15.0000000|3114643.7500000000|13850188.0000000000|1101 E 7TH ST|HOUSTON|TX|77009|0620710000018|2025-04-20 01:34:45.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Container Repair 4/19/2025 8:35:15 PM||NULL|Solid Waste Management 2500144840|2500144840|1101 E 7TH ST HOUSTON TX 77009|29.7837|-95.3862|Routed|2025-04-19 20:33:51.0000000||Recycling Cart Repair - 2500144840 - 1101 E 7TH ST|Recycling Cart Repair|14 Calendar Days|May 4 2025 1:34AM|NW|H|493A|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-20 01:34:30.0000000|3114643.7500000000|13850188.0000000000|1101 E 7TH ST|HOUSTON|TX|77009|0620710000018|2025-04-20 01:33:51.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Recycling Cart Repair 4/19/2025 8:34:3||NULL|Solid Waste Management 2500144839|2500144839|2303 SMITH ST HOUSTON TX 77006|29.749|-95.376|Routed|2025-04-19 20:31:57.0000000||Nuisance on Commercial Property - 2500144839 - 2303 SMITH ST|Nuisance on Commercial Property|7 Calendar Days|Apr 27 2025 1:37AM|NW|D|493P|Public Works|Houston Permitting Center|Nuisance on Commercial Property|0|Active|2025-04-20 01:37:00.0000000|3118259.5200000000|13837707.3000000000|2303 SMITH ST|HOUSTON|TX|77006|0081910000001|2025-04-20 01:31:57.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE||1st Wednesday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Nuisance on Commercial Property 4/19/2025 8||Noise violation well above the 65 dB(A) allowed according to city ordinance|Public Works 2500144838|2500144838|6630 AVENUE O HOUSTON 77011|29.7473|-95.3056|Routed|2025-04-19 20:30:00.0000000||Liaison Comm - 2500144838 - 6630 AVENUE O|Liaison Comm|5 Working Days|Apr 28 2025 1:07PM|NE|I|494V|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-20 01:32:40.0000000|3140609.5000000000|13837765.0000000000|6630 AVENUE O|HOUSTON||77011|0390700000033|2025-04-20 01:30:00.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Thursday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Liaison Comm 4/19/2025 8:32:40 PM||0205146011436630 ave O (service address shows to 6632 ave O)|311 HelpLine 2500144837|2500144837|5631 BENNING DR HOUSTON TX 77096|29.6588|-95.4863|Routed|2025-04-19 20:28:44.0000000||Missed Recycling Pickup - 2500144837 - 5631 BENNING DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|531W|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-20 01:33:45.0000000|3084262.3700000000|13803834.2500000000|5631 BENNING DR|HOUSTON|TX|77096|0881020080003|2025-04-20 01:28:44.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE||2nd Thursday|SW|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/19/2025 8:33:45 P||Recycling skipped my side of the street on 4/17|Solid Waste Management 2500144836|2500144836|12103 BAY CEDAR DR HOUSTON TX 77048|29.6271|-95.3498|Routed|2025-04-19 20:10:34.0000000||Container Placement - 2500144836 - 12113 BAY CEDAR DR|Container Placement|12 Calendar Days|May 2 2025 1:12AM|SE|D|573R|Solid Waste Management|Public Information Office|Container Placement|0|Active|2025-04-20 01:12:19.0000000|3128027.2500000000|13793693.0000000000|12103 BAY CEDAR DR|HOUSTON|TX|77048|1081380000007|2025-04-20 01:10:34.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|SWM PublicInfoOffice|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Container Placement 4/19/2025 8:1||+++ ADDRESS WARNING +++Entered Address: 12113 BAY CEDAR DRValidated Address: 12103 BAY CEDAR DR - Address Id: 284343+++ ADDRESS WARNING +++Continues to place container on street across from home for days RECYCLE BIN STILL OUT - 12113 baycedar|Solid Waste Management 2500144834|2500144834|9715 LONG BRANCH LN HOUSTON TX 77055|29.7891|-95.5294|Routed|2025-04-19 19:59:16.0000000||Missed Recycling Pickup - 2500144834 - 9715 LONG BRANCH LN|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|450X|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-20 01:02:19.0000000|3069173.2500000000|13850774.0000000000|9715 LONG BRANCH LN|HOUSTON|TX|77055|0804050000009|2025-04-20 00:59:16.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Recycling Pickup 4/19/2025 8:02:1||only one side of the street was picked up//asking to please come back so they don't have a month worth of recycle accumulated|Solid Waste Management 2500144833|12697510-2500144833|2711 BRIARHURST DR HOUSTON TX 77057|29.7373|-95.4923|Routed - Integrated|2025-04-19 19:57:51.0000000||Street Hazard - 12697510-2500144833 - 2711 BRIARHURST DR|Street Hazard|10 Calendar Days|Apr 30 2025 12:58AM|SW|J|491S|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-20 00:58:46.0000000|3081493.2500000000|13832311.0000000000|2711 BRIARHURST DR|HOUSTON|TX|77057|1102470000001|2025-04-20 00:57:51.0000000|MID WEST||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 16:57:34||NULL|Public Works 2500144832|20522427-2500144832|12215 NEWBROOK DR HOUSTON TX 77072|29.6846|-95.5942|Routed - Integrated|2025-04-19 19:57:09.0000000||Water Main Valve - 20522427-2500144832 - 12215 NEWBROOK DR|Water Main Valve|5 Calendar Days|Apr 25 2025 12:57AM|SW|F|529N|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-20 00:57:54.0000000|3049728.0000000000|13812218.0000000000|12215 NEWBROOK DR|HOUSTON|TX|77072|1126330000022|2025-04-20 00:57:09.0000000|ALIEF|International MD|SWMO108|MONDAY|SW|SWMO-B-10|MONDAY-B|SW|S|1st Wednesday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Water Main Valve 4/19/2025 7:57:54 PM||NULL|Public Works 2500144831|2500144831|728 E 10TH ST HOUSTON TX 77008|29.7887|-95.3888|Routed|2025-04-19 19:55:46.0000000||City Engineer - 2500144831 - 728 E 10TH ST|City Engineer|5 Calendar Days|Apr 25 2025 12:56AM|NW|C|493A|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-20 00:56:32.0000000|3113759.2000000000|13852010.1500000000|728 E 10TH ST|HOUSTON|TX|77008|0350230440007|2025-04-20 00:55:46.0000000|GREATER HEIGHTS||NWTH116|THURSDAY|NW|NETH-B-08|THURSDAY-B|NE||3rd Wednesday|NE|HPC CityEngineer|FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|# Microsoft CRM Portals created City Engineer 4/19/2025 7:56:32||Resident at 728 E 10th Street built both illegal shed and fence in the public alleyway. This creates several issues drainage pests and access to power lines in emergency. Have asked resident and city repeatedly to have this removed for over a year I|Public Works 2500144827|307338-2500144827|2116 KANE ST HOUSTON TX 77007|29.7664|-95.3802|Routed - Integrated|2025-04-19 19:35:19.0000000||Nuisance On Property - 307338-2500144827 - 2116 KANE ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NW|H|493K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-20 00:35:58.0000000|3116734.2500000000|13843995.0000000000|2116 KANE ST|HOUSTON|TX|77007|0051910000002|2025-04-20 00:35:19.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 7:||Overgrown propertiesThe property (yard) at 2116 Kane Street Houston TX 77007 is vastly overgrown.˙ Also the vacant lot owned by the same people is also overgrown.˙˙ Thanks for your attention.|Neighborhoods 2500144826|2500144826|1730 EBONY LN HOUSTON TX 77018|29.8221|-95.4433|Routed|2025-04-19 19:33:59.0000000||Missed Heavy Trash Pickup - 2500144826 - 1730 EBONY LN|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|NW|C|452N|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-20 00:39:02.0000000|3096100.8900000000|13863623.4400000000|1730 EBONY LN|HOUSTON|TX|77018|0731000300006|2025-04-20 00:33:59.0000000|CENTRAL NORTHWEST||NWTU107|TUESDAY|NW|NETU-B-04|TUESDAY-B|NE||3rd Thursday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/19/2025 7:39:02||No|Solid Waste Management 2500144825|12697508-2500144825|8193 ANTOINE DR UNINCORPORATED TX 77088|29.8868|-95.4743|Service Completed|2025-04-19 19:33:58.0000000|Apr 19 2025 7:55PM|Traffic Signal Maintenance - 12697508-2500144825 - ANTOINE DR BRIDGE FOREST DR|Traffic Signal Maintenance|1 Calendar Day|Apr 21 2025 12:34AM|NW|A|411Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-20 00:34:38.0000000|3085467.7500000000|13886834.0000000000|8193 ANTOINE DR|UNINCORPORATED|TX|77088|0420890000119|2025-04-20 00:33:58.0000000||Near Northwest MD|||||||||||LIMITED|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 12. Referred to Harris County (xxx-xxx-xxxx) for||+++ ADDRESS WARNING +++Entered Address: ANTOINE DR BRIDGE FOREST DRValidated Address: 8193 ANTOINE DR - Address Id: 893828+++ ADDRESS WARNING +++The traffic lights at Antoine Dr and Bridge Forest Dr are completely out.|Resolution :12. Referred to Harris County (xxx-xxx-xxxx) for investigation and responseClose Comments :REFERRED TO HARRIS COUNTY. 2500144824|12697509-2500144824|1001 MEDINA ST HOUSTON TX 77012|29.7169|-95.2797|Routed - Integrated|2025-04-19 19:30:34.0000000||Traffic General - 12697509-2500144824 - CHANNELSIDE ST MEDINA ST|Traffic General|14 Calendar Days|May 4 2025 12:32AM|SE|I|535B|Public Works|Transportation Drainage Operations|Traffic General|0|Active|2025-04-20 00:32:06.0000000|3149320.7500000000|13826890.0000000000|1001 MEDINA ST|HOUSTON|TX|77012|0161560000016|2025-04-20 00:30:34.0000000|HARRISBURG / MANCHESTER / SMITH ADDITION|East End MD|||SE|||SE|||SE||FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Traffic General 4/19/2025 7:32:06||+++ ADDRESS WARNING +++Entered Address: CHANNELSIDE ST MEDINA STValidated Address: 1001 MEDINA ST - Address Id: 1136126+++ ADDRESS WARNING +++Re: Houston 311 Notification of Case Closed COH:0001641The work wasn't done. The STOP sign still has vegetation|Public Works 2500144823|221359-2500144823|507 ENID ST HOUSTON 77009|29.7956|-95.3757|Routed - Integrated|2025-04-19 19:27:39.0000000||Tree Removal - 221359-2500144823 - 507 Enid St|Tree Removal|51 Calendar Days|Jun 10 2025 12:30AM|NW|H|453X|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-20 00:30:25.0000000|3117830.7500000000|13854637.0000000000|507 ENID ST|HOUSTON||77009|0330850000011|2025-04-20 00:27:39.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|1st Friday|NE||FULL|51 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Maria Jones created Tree Removal 4/19/2025 7:30:25 PM||RANDLE DARRELL 04/19/2025 6:29 PMTree on fence refers to forestry at this location. PICTURES ATTACHED|Parks and Recreation 2500144822|20522426-2500144822|5614 DOLORES ST HOUSTON TX 77057|29.7346|-95.4783|Routed - Integrated|2025-04-19 19:24:00.0000000||Water Service - 20522426-2500144822 - 5614 DOLORES ST|Water Service|2 Calendar Days|Apr 22 2025 12:26AM|SW|J|491X|Public Works|Houston Water|Water Service|0|Active|2025-04-20 00:26:23.0000000|3085989.0000000000|13831488.0000000000|5614 DOLORES ST|HOUSTON|TX|77057|1239010010005|2025-04-20 00:24:00.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Water Service 4/19/2025 7:26:23 P||Has multiple cases with water leak issue and still without water Please abiola josiah 4434212714|Public Works 2500144821|2500144821|BRIAR FOREST DR S GESSNER RD HOUSTON TX 77063|29.7475|-95.5384|Requires Address Validation|2025-04-19 19:19:51.0000000||Water Leak - 2500144821 - BRIAR FOREST DR S GESSNER RD|Water Leak|10 Calendar Days||NW|G|490N|Public Works|Houston Water|Water Leak|0|Active|2025-04-20 00:19:51.0000000|3066876.9700000000|13835620.2200000000|BRIAR FOREST DR S GESSNER RD|HOUSTON|TX|77063|none|2025-04-20 00:19:51.0000000|MID WEST||||NW|||NW|||NE||FULL||Portal|2025-04-20 11:15:04.1430000|none||9700 block of Briarforest|NULL 2500144820|33623-2500144820|2502 WEBSTER ST HOUSTON TX 77003|29.7398|-95.3591|Routed - Integrated|2025-04-19 19:15:55.0000000||Fire Code Complaint - 33623-2500144820 - 2502 WEBSTER ST|Fire Code Complaint|4 Calendar Days|Apr 24 2025 12:20AM|SE|D|493V|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-20 00:20:57.0000000|3123726.5600000000|13834522.5800000000|2502 WEBSTER ST|HOUSTON|TX|77003|1331540010001|2025-04-20 00:15:55.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW||3rd Friday|SE||FULL|4 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB Dry sprinkler system shut off at wall PIV- unknown if any p||2502 Webster St. Fire sprinkler system turned off.|Houston Fire Department 2500144819|20522425-2500144819|13355 NORTHBOROUGH DR HOUSTON TX 77067|29.9603|-95.425|Routed - Integrated|2025-04-19 19:06:59.0000000||Sewer Wastewater - 20522425-2500144819 - 13355 NORTHBOROUGH DR|Sewer Wastewater|1 Calendar Day|Apr 21 2025 12:08AM|NW|B|372L|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-20 00:08:38.0000000|3100380.7500000000|13914038.0000000000|13355 NORTHBOROUGH DR|HOUSTON|TX|77067|1168460000001|2025-04-20 00:06:59.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Sewer Wastewater 4/19/2025 7:08:3||Re: Houston 311 Notification of Case Closed COH:0001587It is not resolved sewage is still overflowing cleanouts on street. It has not been resolved.Sewer Wastewater - 20522348-2500144381 - 13355 NORTHBOROUGH DR..I live in Apartment 1605 at Canfield Lakes|Public Works 2500144817|20522424-2500144817|2304 WAUGH DR HOUSTON TX 77006|29.7485|-95.3956|Routed - Integrated|2025-04-19 19:03:49.0000000||Fire Hydrant - 20522424-2500144817 - 2300 WAUGH DR|Fire Hydrant|12 Calendar Days|May 2 2025 12:05AM|NW|C|493N|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-20 00:05:52.0000000|3112059.0000000000|13837304.0000000000|2304 WAUGH DR|HOUSTON|TX|77006|1208340000002|2025-04-20 00:03:49.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE||FULL|12 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Fire Hydrant 4/19/2025 7:05:52 PM||+++ ADDRESS WARNING +++Entered Address: 2300 WAUGH DRValidated Address: 2304 WAUGH DR - Address Id: 22868+++ ADDRESS WARNING +++Water is STILL leaking why is it taking over 2 months?2300 Waugh Dr at 1400 MarylandFire Hydrant - 20504016-2500061471 - 2300 WA|Public Works 2500144816|20522423-2500144816|7116 AVENUE E HOUSTON TX 77011|29.7372|-95.2983|Routed - Integrated|2025-04-19 19:00:57.0000000||Water Leak - 20522423-2500144816 - 7116 AVENUE E|Water Leak|10 Calendar Days|Apr 30 2025 12:02AM|NE|I|494V|Public Works|Houston Water|Water Leak|0|Active|2025-04-20 00:02:32.0000000|3143037.2500000000|13834164.0000000000|7116 AVENUE E|HOUSTON|TX|77011|0251230000032|2025-04-20 00:00:57.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Water Leak 4/19/2025 7:02:32 PM||Absolutely ridiculous. Nothing has been fixed. This is a 9-year-old issue.ongoing water leak this is damaging street pls helpWater Leak - 20497795-2500039119 - 7116 AVENUE E|Public Works 2500144815|2500144815|1402 STUDEMONT ST HOUSTON TX 77007|29.7728|-95.3907|Routed|2025-04-19 19:00:39.0000000||Parking Violation - 2500144815 - 3000 SUMMER ST|Parking Violation|19 Calendar Days|May 9 2025 12:03AM|NW|C|493E|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-20 00:03:46.0000000|3113380.0000000000|13846222.0000000000|1402 STUDEMONT ST|HOUSTON|TX|77007|none|2025-04-20 00:00:39.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Parking Violation 4/19/2025 7:03:46 PM||+++ ADDRESS WARNING +++Entered Address: 3000 SUMMER STValidated Address: 1402 STUDEMONT ST - Address Id: 2087651+++ ADDRESS WARNING +++parked in front of the descendants of olive wood cemetery|Parking Management 2500144813|20522433-2500144813|6409 WESTCOTT ST HOUSTON TX 77007|29.7734|-95.4263|Routed - Integrated|2025-04-19 18:51:09.0000000||Water Main Valve - 20522433-2500144813 - 6409 WESTCOTT ST|Water Main Valve|5 Calendar Days|Apr 24 2025 11:58PM|NW|C|492F|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-19 23:58:06.0000000|3102033.5000000000|13846059.0000000000|6409 WESTCOTT ST|HOUSTON|TX|77007|1282800010002|2025-04-19 23:51:09.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE||FULL|5 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||I am writing to report a broken water valve cover outside my residence at 6409 Westcott St Apt B Houston TX 77007. The cover which I believe belongs to the city's water infrastructure is located in the landscaped area adjacent to the sidewalk and is d|Public Works 2500144812|2500144812|3030 SUMMER ST HOUSTON TX 77007|29.7731|-95.3911|Routed|2025-04-19 18:49:03.0000000||MultiFamily Habitability Violation - 2500144812 - 3030 SUMMER ST|MultiFamily Habitability Violation|7 Calendar Days|Apr 26 2025 11:54PM|NW|C|493E|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|0|Active|2025-04-19 23:54:07.0000000|3113204.8100000000|13846302.2100000000|3030 SUMMER ST|HOUSTON|TX|77007|1386910020001|2025-04-19 23:49:03.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created MultiFamily Habitability Violation 4/19/202||Abandoned vehicle|Public Works 2500144811|12697507-2500144811|FM 2351 HOUSTON TX 77546|29.5631|-95.1744|Service Completed|2025-04-19 18:47:39.0000000|Apr 19 2025 7:11PM|Street Hazard - 12697507-2500144811 - FM 2351|Street Hazard|10 Calendar Days|Apr 29 2025 11:50PM|SE|D|617P|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-19 23:50:05.0000000|3183888.3400000000|13771507.2100000000|FM 2351|HOUSTON|TX|77546|0402100000030|2025-04-19 23:47:39.0000000|CLEAR LAKE||||SE|||SE|||SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||Small rocks dumped at intersection of FM 2351 and I-45 feeder in right two lanes and near drainage holes. The rocks are spread out over 50-75 feet.|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Referred to TxDot. 2500144810|20522422-2500144810|5810 BELDART ST HOUSTON TX 77033|29.6616|-95.332|Routed - Integrated|2025-04-19 18:46:38.0000000||Water Leak - 20522422-2500144810 - 5810 BELDART ST|Water Leak|10 Calendar Days|Apr 29 2025 11:47PM|SE|D|534X|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 23:47:21.0000000|3133203.0000000000|13806350.0000000000|5810 BELDART ST|HOUSTON|TX|77033|0812990000003|2025-04-19 23:46:38.0000000|SOUTH PARK||SEFR107|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Water Leak 4/19/2025 6:47:21 PM||NULL|Public Works 2500144809|2500144809|3702 COGDELL ST HOUSTON TX 77019|29.7589|-95.4056|Routed|2025-04-19 18:43:07.0000000||Litter Park - 2500144809 - 3711 AUTRY PARK AVE|Litter Park|3 Calendar Days|Apr 22 2025 11:47PM|NW|C|492M|Parks and Recreation|Greenspace Management|Litter Park|0|Active|2025-04-19 23:47:57.0000000|3108740.0000000000|13840925.0000000000|3702 COGDELL ST|HOUSTON|TX|77019|1419220010002|2025-04-19 23:43:07.0000000|NEARTOWN - MONTROSE||||NW|||NE|||NE|PR GreenspaceStatistics|FULL|3 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Litter Park 4/19/2025 6:47:57 PM||+++ ADDRESS WARNING +++Entered Address: 3711 AUTRY PARK AVEValidated Address: 3702 COGDELL ST - Address Id: 2108672+++ ADDRESS WARNING +++Hi. The trash cans at Autry Park are full about to over-flow. Unfortunately someone has left a plastic container of|Parks and Recreation 2500144808|12697506-2500144808|LEY RD E HOUSTON RD HOUSTON TX 77028|29.8315|-95.2701|Routed - Integrated|2025-04-19 18:42:51.0000000||Traffic Signal Maintenance - 12697506-2500144808 - LEY RD E HOUSTON RD|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 11:47PM|NE|B|455L|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 23:47:53.0000000|3150805.8100000000|13868801.7600000000|LEY RD E HOUSTON RD|HOUSTON|TX|77028|0661130020004|2025-04-19 23:42:51.0000000|EAST HOUSTON||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW||2nd Monday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signal Maintenance 4/19/2025 6:47:5||SIDEWALK POST KNOCKED DOWN HIT BY VEH|Public Works 2500144807|2500144807|7315 FIR ST HOUSTON TX 77012|29.7133|-95.2877|Routed|2025-04-19 18:39:59.0000000||Container Repair - 2500144807 - 7315 FIR ST|Container Repair|10 Calendar Days|Apr 29 2025 11:41PM|SE|I|535E|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-19 23:41:19.0000000|3146679.7500000000|13825600.0000000000|7315 FIR ST|HOUSTON|TX|77012|0691090100004|2025-04-19 23:39:59.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Container Repair 4/19/2025 6:41:19 PM||042921902435|Solid Waste Management 2500144806|2500144806|414 DRENNAN ST HOUSTON TX 77003|29.7464|-95.3369|Routed|2025-04-19 18:39:18.0000000||Container Repair - 2500144806 - 414 DRENNAN ST|Container Repair|10 Calendar Days|Apr 29 2025 11:40PM|NE|H|494S|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-19 23:40:49.0000000|3130707.0000000000|13837131.0000000000|414 DRENNAN ST|HOUSTON|TX|77003|1385080010005|2025-04-19 23:39:18.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Container Repair 4/19/2025 6:40:4||Re: Houston 311 Notification of Case Closed COH:0001065Hi. I received the trash can. However aside from it being fairly dirt with dirt there was also damage to the lid which is not allowing the lid to completely close. Is there a way to get a different|Solid Waste Management 2500144805|2500144805|4314 ENGLEWOOD ST HOUSTON 77026|29.8004|-95.3079|Routed|2025-04-19 18:39:05.0000000||Mow Esplanade or Median - 2500144805 - 6200 CAVALCADE ST|Mow Esplanade or Median|21 Calendar Days|May 10 2025 11:41PM|NE|B|454Z|Parks and Recreation|Greenspace Management|Mow Esplanade or Median|0|Active|2025-04-19 23:41:01.0000000|3139313.5000000000|13856921.0000000000|4314 ENGLEWOOD ST|HOUSTON||77026|0690630040070|2025-04-19 23:39:05.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-08|FRIDAY-B|NE|S|1st Thursday|NE|PR GreenspaceStatistics|FULL|21 Calendar Days|Email|2025-04-20 11:15:04.1430000|Maria Jones created Mow Esplanade or Median 4/19/2025 6:41:01 P||+++ ADDRESS WARNING +++Entered Address: 6200 CAVALCADE STValidated Address: 4314 ENGLEWOOD ST - Address Id: 169630+++ ADDRESS WARNING +++Cut esplanade Please cut esplanade in the 5400-6200 block of cavalcade stNeeds to be maintained on a regular schedule|Parks and Recreation 2500144804|2500144804|12224 FOXTON RD HOUSTON TX 77048|29.6281|-95.3123|Routed|2025-04-19 18:37:21.0000000||Missed Recycling Pickup - 2500144804 - 12224 FOXTON RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|574L|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 23:42:24.0000000|3139843.9500000000|13794376.6500000000|12224 FOXTON RD|HOUSTON|TX|77048|1256210010001|2025-04-19 23:37:21.0000000|MINNETEX||SEFR120|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE||4th Tuesday|SE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/19/2025 6:42:24 P||Recycling never came to pick up|Solid Waste Management 2500144803|20522421-2500144803|1134 BAY OAKS RD HOUSTON TX 77008|29.7918|-95.4144|Routed - Integrated|2025-04-19 18:33:04.0000000||Water Leak - 20522421-2500144803 - WORTHSHIRE ST BAY OAKS RD|Water Leak|10 Calendar Days|Apr 29 2025 11:33PM|NW|C|452Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 23:33:57.0000000|3105701.2500000000|13852877.0000000000|1134 BAY OAKS RD|HOUSTON|TX|77008|0771810100013|2025-04-19 23:33:04.0000000|LAZYBROOK / TIMBERGROVE||NWTH110|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Water Leak 4/19/2025 6:33:57 PM||+++ ADDRESS WARNING +++Entered Address: WORTHSHIRE ST BAY OAKS RDValidated Address: 1134 BAY OAKS RD - Address Id: 31551+++ ADDRESS WARNING +++|Public Works 2500144802|307337-2500144802|1617 MCKEE ST HOUSTON TX 77009|29.7757|-95.3522|Routed - Integrated|2025-04-19 18:30:57.0000000||Nuisance On Property - 307337-2500144802 - 1617 MCKEE ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|H|493H|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 23:35:58.0000000|3125443.1000000000|13847625.4500000000|1617 MCKEE ST|HOUSTON|TX|77009|0271810000012|2025-04-19 23:30:57.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Excessive trash and rubbish on property|Neighborhoods 2500144801|2500144801|6117 CLYDE ST HOUSTON TX 77007|29.7752|-95.4242|Routed|2025-04-19 18:29:56.0000000||Parking Violation - 2500144801 - 6117 Clyde St|Parking Violation|19 Calendar Days|May 8 2025 11:29PM|NW|C|492F|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 23:29:56.0000000|3102698.7500000000|13846741.0000000000|6117 CLYDE ST|HOUSTON|TX|77007|1321760010001|2025-04-19 23:29:56.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Parked blocking sidewalkjeep truck|Parking Management 2500144800|307336-2500144800|1616 MCKEE ST HOUSTON TX 77009|29.7762|-95.3519|Routed - Integrated|2025-04-19 18:28:30.0000000||Nuisance On Property - 307336-2500144800 - 1616 MCKEE ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|H|493H|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 23:33:31.0000000|3125593.5500000000|13847818.1800000000|1616 MCKEE ST|HOUSTON|TX|77009|1461860010002|2025-04-19 23:28:30.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Overgrown weeds and vegetation on a vacant lot|Neighborhoods 2500144799|307335-2500144799|1612 MCKEE ST HOUSTON TX 77009|29.7761|-95.3519|Routed - Integrated|2025-04-19 18:25:44.0000000||Nuisance On Property - 307335-2500144799 - 1612 MCKEE ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|H|493H|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 23:30:45.0000000|3125595.4300000000|13847768.2300000000|1612 MCKEE ST|HOUSTON|TX|77009|1461860010004|2025-04-19 23:25:44.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Overgrown weeds and vegetation on property|Neighborhoods 2500144798|307334-2500144798|1517 MCKEE ST HOUSTON TX 77009|29.7752|-95.3523|Routed - Integrated|2025-04-19 18:22:35.0000000||Nuisance On Property - 307334-2500144798 - 1517 MCKEE ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|H|493H|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 23:27:37.0000000|3125478.5300000000|13847466.1800000000|1517 MCKEE ST|HOUSTON|TX|77009|0271680000008|2025-04-19 23:22:35.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Overgrown weeds and vegetation on property|Neighborhoods 2500144797|12697505-2500144797|4314 ENGLEWOOD ST HOUSTON TX 77026|29.8004|-95.3079|Service Completed|2025-04-19 18:19:58.0000000|Apr 19 2025 6:47PM|Street Hazard - 12697505-2500144797 - 6200 CAVALCADE ST|Street Hazard|10 Calendar Days|Apr 29 2025 11:27PM|NE|B|454Z|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-19 23:27:19.0000000|3139313.5000000000|13856921.0000000000|4314 ENGLEWOOD ST|HOUSTON|TX|77026|0690630040070|2025-04-19 23:19:58.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-08|FRIDAY-B|NE|S|1st Thursday|NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 41. Referred to Parks ... ... Close Comments : ... Case||+++ ADDRESS WARNING +++Entered Address: 6200 CAVALCADE STValidated Address: 4314 ENGLEWOOD ST - Address Id: 169630+++ ADDRESS WARNING +++Cut esplanade Please cut esplanade in the 5400-6200 block of cavalcade stNeeds to be maintained on a regular schedule|Resolution :41. Referred to ParksClose Comments :Case 2500144805 has been referred to Parks and Recreation for further investigation. 2500144795|307333-2500144795|1515 LEE ST HOUSTON TX 77009|29.7816|-95.3524|Routed - Integrated|2025-04-19 18:16:22.0000000||Nuisance On Property - 307333-2500144795 - 1515 LEE ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|H|493D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 23:21:26.0000000|3125387.3600000000|13849768.3200000000|1515 LEE ST|HOUSTON|TX|77009|1409490010003|2025-04-19 23:16:22.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Overgrown weeds and vegetation on property|Neighborhoods 2500144794|2500144794|1707 RUTLAND ST HOUSTON TX 77008|29.8012|-95.4016|Routed|2025-04-19 18:14:42.0000000||Missed Heavy Trash Pickup - 2500144794 - 1707 RUTLAND ST|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|NW|C|452V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 23:21:08.0000000|3109552.0000000000|13856424.0000000000|1707 RUTLAND ST|HOUSTON|TX|77008|0201160000049|2025-04-19 23:14:42.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Heavy Trash Pickup 4/19/2025 6:21||NULL|Solid Waste Management 2500144793|2500144793|7214 CALAIS RD HOUSTON TX 77033|29.6822|-95.3494|Routed|2025-04-19 18:13:54.0000000||Missed Recycling Pickup - 2500144793 - 7214 CALAIS RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|533R|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 23:18:59.0000000|3127459.8900000000|13813663.7900000000|7214 CALAIS RD|HOUSTON|TX|77033|0751900010004|2025-04-19 23:13:54.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE||4th Thursday|SE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/19/2025 6:18:59 P||My recycling bin was missed. Both of my neighbors bin was picked up except mine. I left my bin outside a day before and it's still there.|Solid Waste Management 2500144791|2500144791|5155 JASON ST HOUSTON TX 77096|29.6839|-95.4714|Routed|2025-04-19 18:07:42.0000000||Sprinkler Repair - 2500144791 - 5151 JASON ST|Sprinkler Repair|7 Calendar Days|Apr 26 2025 11:18PM|SW|C|531P|Parks and Recreation|Greenspace Management|Sprinkler Repair|0|Active|2025-04-19 23:18:53.0000000|3088647.7500000000|13813031.0000000000|5155 JASON ST|HOUSTON|TX|77096|0853870000007|2025-04-19 23:07:42.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|PR GreenspaceManagement|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Sprinkler Repair 4/19/2025 6:18:5||+++ ADDRESS WARNING +++Entered Address: 5151 JASON STValidated Address: 5155 JASON ST - Address Id: 1233516+++ ADDRESS WARNING +++Meyerland Park playground on Pritchett Street:˙ irrigation back flow preventer leaking water. 5151 Jason St Houston TX 77096|Parks and Recreation 2500144790|2500144790|8922 DELILAH ST HOUSTON TX 77033|29.6624|-95.3548|Routed|2025-04-19 18:07:10.0000000||Missed Recycling Pickup - 2500144790 - 8922 DELILAH ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|533Z|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 23:09:29.0000000|3125969.7500000000|13806427.0000000000|8922 DELILAH ST|HOUSTON|TX|77033|0770340150015|2025-04-19 23:07:10.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Recycling Pickup 4/19/2025 6:09:2||8922 DELILAH ST|Solid Waste Management 2500144787|2500144787|14443 PLATZER DR HOUSTON TX 77045|29.6172|-95.423|Routed|2025-04-19 18:01:58.0000000||Recycling Cart Replace - 2500144787 - 14443 PLATZER DR|Recycling Cart Replace|14 Calendar Days|May 3 2025 11:02PM|SW|K|572P|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-19 23:02:34.0000000|3104809.0000000000|13789325.0000000000|14443 PLATZER DR|HOUSTON|TX|77045|1281150010009|2025-04-19 23:01:58.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Recycling Cart Replace 4/19/2025 6:02:||NULL|Solid Waste Management 2500144784|20522420-2500144784|1402 CHANTILLY LN HOUSTON TX 77018|29.8327|-95.4352|Routed - Integrated|2025-04-19 17:53:32.0000000||Sewer Wastewater - 20522420-2500144784 - 1400 CHANTILLY LN|Sewer Wastewater|1 Calendar Day|Apr 20 2025 10:56PM|NW|C|452K|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 22:56:28.0000000|3098511.7500000000|13867603.0000000000|1402 CHANTILLY LN|HOUSTON|TX|77018|0731000560030|2025-04-19 22:53:32.0000000|CENTRAL NORTHWEST||NWTU108|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Sewer Wastewater 4/19/2025 5:56:28 PM||+++ ADDRESS WARNING +++Entered Address: 1400 CHANTILLY LNValidated Address: 1402 CHANTILLY LN - Address Id: 1155973+++ ADDRESS WARNING +++caller states the sewage leak in the middle of the street but NO odor detected|Public Works 2500144783|20522419-2500144783|2835 BROADWAY ST HOUSTON TX 77017|29.6994|-95.2775|Routed - Integrated|2025-04-19 17:50:42.0000000||Water Leak - 20522419-2500144783 - 2835 BROADWAY ST|Water Leak|10 Calendar Days|Apr 29 2025 10:53PM|SE|I|535K|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 22:53:05.0000000|3150070.0000000000|13820660.0000000000|2835 BROADWAY ST|HOUSTON|TX|77017|0283270110001|2025-04-19 22:50:42.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Water Leak 4/19/2025 5:53:05 PM||2835 broadwaymeter leak - steady flow - in parking lot - Stated to have put wooden board over meter|Public Works 2500144782|2500144782|2612 EAGLE ST HOUSTON TX 77004|29.727|-95.3682|Routed|2025-04-19 17:46:47.0000000||Parking Violation - 2500144782 - 2612 EAGLE ST|Parking Violation|19 Calendar Days|May 8 2025 10:51PM|SE|D|493Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 22:51:50.0000000|3120971.7200000000|13829726.2200000000|2612 EAGLE ST|HOUSTON|TX|77004|0611570200001|2025-04-19 22:46:47.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW||3rd Friday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/19/2025 5:51:50 PM||22 162.3|Parking Management 2500144781|12697504-2500144781|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-19 17:46:23.0000000|Apr 19 2025 5:53PM|Traffic Signal Maintenance - 12697504-2500144781 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 10:48PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-19 22:48:14.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-19 22:46:23.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: W T C JESTER BLVD ELLA BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12697493. 2500144780|307331-2500144780|2612 EAGLE ST HOUSTON TX 77004|29.727|-95.3682|Routed - Integrated|2025-04-19 17:44:34.0000000||Nuisance On Property - 307331-2500144780 - 2612 EAGLE ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|SE|D|493Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 22:49:37.0000000|3120971.7200000000|13829726.2200000000|2612 EAGLE ST|HOUSTON|TX|77004|0611570200001|2025-04-19 22:44:34.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW||3rd Friday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Trailer full of trash has been stored here for months.|Neighborhoods 2500144778|12697503-2500144778|507 ENID ST HOUSTON TX 77009|29.7956|-95.3757|Routed - Integrated|2025-04-19 17:39:44.0000000||Street Hazard - 12697503-2500144778 - 507 Enid St|Street Hazard|10 Calendar Days|Apr 29 2025 10:39PM|NW|H|453X|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-19 22:39:44.0000000|3117830.7500000000|13854637.0000000000|507 ENID ST|HOUSTON|TX|77009|0330850000011|2025-04-19 22:39:44.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|1st Friday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/19/2025 14:49:45||A tree limb has fallen into the street The tree is at 502 Enid Street.|Public Works 2500144777|12697502-2500144777|9710 WESTHEIMER RD HOUSTON TX 77063|29.7374|-95.5391|Service Completed|2025-04-19 17:32:12.0000000|Apr 19 2025 7:25PM|Street Hazard - 12697502-2500144777 - 9710 WESTHEIMER RD|Street Hazard|10 Calendar Days|Apr 29 2025 10:34PM|SW|G|490S|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-19 22:34:17.0000000|3066658.2500000000|13831895.0000000000|9710 WESTHEIMER RD|HOUSTON|TX|77063|1042690000004|2025-04-19 22:32:12.0000000|MID WEST|Westchase MD|||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Located right in front of Westwood lake sign on westheimer gessner heading east in the far right lane black asphalt covering huge hole in street|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12697501. 2500144776|20522418-2500144776|2411 DREXEL DR HOUSTON TX 77027|29.7429|-95.4445|Routed - Integrated|2025-04-19 17:31:50.0000000||Sewer Wastewater - 20522418-2500144776 - 2411 DREXEL DR|Sewer Wastewater|1 Calendar Day|Apr 20 2025 10:33PM|SW|G|492S|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 22:33:53.0000000|3096621.5000000000|13834809.0000000000|2411 DREXEL DR|HOUSTON|TX|77027|0761970080123|2025-04-19 22:31:50.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Sewer Wastewater 4/19/2025 5:33:53 PM||Sewer Wastewater - 20485401-2400517177 - 2411 DREXEL DRclean out and toilet make contact|Public Works 2500144775|2500144775|5862 THRUSH DR HOUSTON TX 77033|29.66|-95.3294|Routed|2025-04-19 17:27:35.0000000||Parking Violation - 2500144775 - 5862 THRUSH DR|Parking Violation|19 Calendar Days|May 8 2025 10:28PM|SE|D|574B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 22:28:33.0000000|3134074.5000000000|13805804.0000000000|5862 THRUSH DR|HOUSTON|TX|77033|0870630000016|2025-04-19 22:27:35.0000000|SOUTH PARK||SEFR107|FRIDAY|SE|SEFR-A-06|FRIDAY-A|SE|S|4th Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Parking Violation 4/19/2025 5:28:33 PM||5862 thrush|Parking Management 2500144774|12697500-2500144774|6236 SAN FELIPE ST HOUSTON TX 77057|29.7503|-95.4941|Routed - Integrated|2025-04-19 17:24:16.0000000||Pothole - 12697500-2500144774 - 6236 SAN FELIPE ST|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|NW|G|491N|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 22:25:53.0000000|3080781.0000000000|13837014.0000000000|6236 SAN FELIPE ST|HOUSTON|TX|77057|0844690000371|2025-04-19 22:24:16.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 12:41:38||between 6236 and 6240 san felipewest bound on right hand lane|Public Works 2500144773|12697501-2500144773|9710 WESTHEIMER RD HOUSTON TX 77063|29.7374|-95.5391|Routed - Integrated|2025-04-19 17:23:04.0000000||Street Hazard - 12697501-2500144773 - 9710 WESTHEIMER RD|Street Hazard|10 Calendar Days|Apr 29 2025 10:32PM|SW|G|490S|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-19 22:32:05.0000000|3066658.2500000000|13831895.0000000000|9710 WESTHEIMER RD|HOUSTON|TX|77063|1042690000004|2025-04-19 22:23:04.0000000|MID WEST|Westchase MD|||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 14:21:45||Located right in front of Westwood lake sign on westheimer gessner heading east in the far right lane Per citizen black asphalt covering huge hole in street. Google maps image from 01/2025 showing manhole|Public Works 2500144772|2500144772|5633 FAIRDALE LN HOUSTON TX 77057|29.7327|-95.4784|Routed|2025-04-19 17:19:44.0000000||Dead Animal Collection - 2500144772 - 5633 Fairdale Ln|Dead Animal Collection|4 Calendar Days|Apr 23 2025 10:19PM|SW|J|491X|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 22:19:44.0000000|3085947.0000000000|13830771.0000000000|5633 FAIRDALE LN|HOUSTON|TX|77057|0731870000025|2025-04-19 22:19:44.0000000|MID WEST|Harris County PID#2|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Dead animal on side of road see above|Solid Waste Management 2500144771|2500144771|10606 SORSBY WAY HOUSTON TX 77047|29.6443|-95.3627|Routed|2025-04-19 17:17:55.0000000||Missed Garbage Pickup - 2500144771 - 10606 SORSBY WAY|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|573G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 22:18:28.0000000|3123653.2500000000|13799771.0000000000|10606 SORSBY WAY|HOUSTON|TX|77047|0851030000007|2025-04-19 22:17:55.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/19/2025 5:18:28||NULL|Solid Waste Management 2500144770|2500144770|16103 BOWRIDGE LN HOUSTON TX 77053|29.5944|-95.4786|Routed|2025-04-19 17:16:32.0000000||Missed Recycling Pickup - 2500144770 - 16103 BOWRIDGE LN|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|571X|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 22:18:26.0000000|3087409.7500000000|13780519.0000000000|16103 BOWRIDGE LN|HOUSTON|TX|77053|6200030190010907|2025-04-19 22:16:32.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Recycling Pickup 4/19/2025 5:18:||NULL|Solid Waste Management 2500144769|12697499-2500144769|7227 ANTOINE DR HOUSTON TX 77088|29.8656|-95.4729|Routed - Integrated|2025-04-19 17:14:02.0000000||Street Condition - 12697499-2500144769 - 7200 ANTOINE DR|Street Condition|30 Calendar Days|May 19 2025 10:16PM|NW|A|411U|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 22:16:02.0000000|3086128.2500000000|13879224.0000000000|7227 ANTOINE DR|HOUSTON|TX|77088|0970710000034|2025-04-19 22:14:02.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 12:39:38||+++ ADDRESS WARNING +++Entered Address: 7200 ANTOINE DRValidated Address: 7227 ANTOINE DR - Address Id: 612576+++ ADDRESS WARNING +++caller states the street is unlevelled starting to dip|Public Works 2500144768|2500144768|611 SSGT MACARIO GARCIA DR HOUSTON TX 77011|29.7402|-95.303|Routed|2025-04-19 17:13:35.0000000||Heavy Trash Code Violation - 2500144768 - 611 SSGT MACARIO GARCIA DR|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|NE|I|494V|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-19 22:18:36.0000000|3141522.8100000000|13835220.6300000000|611 SSGT MACARIO GARCIA DR|HOUSTON|TX|77011|1327680010001|2025-04-19 22:13:35.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-04|MONDAY-A|SE||1st Wednesday|SE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/19/2025 5:18:3||Concern citizen then witnesses a person dump multiple bags in the library's dumpster.|Solid Waste Management 2500144767|221358-2500144767|7202 SENNA ST HOUSTON TX 77028|29.8261|-95.3028|Routed - Integrated|2025-04-19 17:11:23.0000000||Tree Removal - 221358-2500144767 - 7202 SENNA ST|Tree Removal|51 Calendar Days|Jun 9 2025 10:13PM|NE|B|454M|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-19 22:13:23.0000000|3140587.7500000000|13866462.0000000000|7202 SENNA ST|HOUSTON|TX|77028|0760090010005|2025-04-19 22:11:23.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Tree Removal 4/19/2025 5:13:23 PM||tree is growing in the ditch and need it removed because it is blocking flow of ditch|Parks and Recreation 2500144766|2500144766|8101 WINTHROP LN HOUSTON TX 77075|29.6285|-95.2756|Routed|2025-04-19 17:06:39.0000000||Missed Recycling Pickup - 2500144766 - 8101 WINTHROP LN|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|I|575K|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 22:08:44.0000000|3151514.2500000000|13794881.0000000000|8101 WINTHROP LN|HOUSTON|TX|77075|0772800530044|2025-04-19 22:06:39.0000000|GREATER HOBBY AREA|HCID #9|SEFR119|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Recycling Pickup 4/19/2025 5:08:4||entire street was missed since April 11|Solid Waste Management 2500144764|2500144764|3610 LATMA DR HOUSTON TX 77025|29.6832|-95.4349|Routed|2025-04-19 17:00:42.0000000||Missed Heavy Trash Pickup - 2500144764 - 3610 LATMA DR|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|SW|K|532N|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 22:05:45.0000000|3100326.0000000000|13813204.5900000000|3610 LATMA DR|HOUSTON|TX|77025|0805940000001|2025-04-19 22:00:42.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE||3rd Tuesday|SW|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB Wooden neighborhood signage removed in time for heavy trash||Heavy track pickup missed at 3610 Latma Drive 77025 (Woodside)|Solid Waste Management 2500144763|2500144763|9726 SPRINGVIEW LN HOUSTON TX 77080|29.83|-95.5331|Routed|2025-04-19 17:00:07.0000000||Missed Recycling Pickup - 2500144763 - 9726 SPRINGVIEW LN|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|450K|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 22:00:35.0000000|3067577.5000000000|13865631.0000000000|9726 SPRINGVIEW LN|HOUSTON|TX|77080|0985460000049|2025-04-19 22:00:07.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR121|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Recycling Pickup 4/19/2025 5:00:||9726 springview|Solid Waste Management 2500144762|2500144762|14126 WOODTHORPE LN HOUSTON 77079|29.7757|-95.5936|Routed|2025-04-19 16:57:54.0000000||HPW Escalation - 2500144762 - 14126 WOODTHORPE LN|HPW Escalation|3 Working Days|Apr 24 2025 1:07PM|NW|G|489E|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-19 21:59:28.0000000|3048973.5000000000|13845337.0000000000|14126 WOODTHORPE LN|HOUSTON||77079|0974990000034|2025-04-19 21:57:54.0000000|MEMORIAL||||NW|||NW|||NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created HPW Escalation 4/19/2025 4:59:28 PM||NULL|Public Works 2500144761|20522417-2500144761|7817 COLONIAL LN HOUSTON TX 77051|29.6776|-95.3686|Routed - Integrated|2025-04-19 16:57:28.0000000||Water Leak - 20522417-2500144761 - 7817 COLONIAL LN|Water Leak|10 Calendar Days|Apr 29 2025 9:58PM|SE|D|533U|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 21:58:24.0000000|3121409.0000000000|13811820.0000000000|7817 COLONIAL LN|HOUSTON|TX|77051|0511520430007|2025-04-19 21:57:28.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Water Leak 4/19/2025 4:58:24 PM||7817 COLONIAL LN|Public Works 2500144760|2500144760|902 KOKOMO ST HOUSTON TX 77015|29.7799|-95.1835|Routed|2025-04-19 16:55:12.0000000||Missed Yard Waste Pickup - 2500144760 - 902 KOKOMO ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 10:00PM|NE|E|497F|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-19 21:55:54.0000000|3178941.5000000000|13850868.0000000000|902 KOKOMO ST|HOUSTON|TX|77015|0750850110294|2025-04-19 21:55:12.0000000|NORTHSHORE||NETH104|THURSDAY|NE|NETH-A-07|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Yard Waste Pickup 4/19/2025 4:5||NULL|Solid Waste Management 2500144759|20522416-2500144759|5810 BELDART ST HOUSTON TX 77033|29.6616|-95.332|Routed - Integrated|2025-04-19 16:47:33.0000000||Water Main Valve - 20522416-2500144759 - 5810 BELDART ST|Water Main Valve|5 Calendar Days|Apr 24 2025 9:48PM|SE|D|534X|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-19 21:48:08.0000000|3133203.0000000000|13806350.0000000000|5810 BELDART ST|HOUSTON|TX|77033|0812990000003|2025-04-19 21:47:33.0000000|SOUTH PARK||SEFR107|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||5810 Beldart St Houston TX 77033|Public Works 2500144758|20522414-2500144758|3714 BROOKMEADE DR HOUSTON TX 77045|29.6272|-95.4327|Routed - Integrated|2025-04-19 16:43:04.0000000||Water Main Valve - 20522414-2500144758 - 3714 BROOKMEADE DR|Water Main Valve|5 Calendar Days|Apr 24 2025 9:44PM|SW|K|572K|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-19 21:44:53.0000000|3101618.2500000000|13792888.0000000000|3714 BROOKMEADE DR|HOUSTON|TX|77045|0845690000026|2025-04-19 21:43:04.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Water Main Valve 4/19/2025 4:44:53 PM||please make cc beforee or upon arrival|Public Works 2500144757|2500144757|9234 STROUD DR HOUSTON TX 77036|29.7006|-95.5468|Routed|2025-04-19 16:33:59.0000000||Container Replacement - 2500144757 - 9234 STROUD DR|Container Replacement|10 Calendar Days|Apr 29 2025 9:36PM|SW|J|529M|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-19 21:36:37.0000000|3064628.5000000000|13818475.0000000000|9234 STROUD DR|HOUSTON|TX|77036|0933910000019|2025-04-19 21:33:59.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Container Replacement 4/19/2025 4:36:3||9234 STROUD 185110701272|Solid Waste Management 2500144756|12697498-2500144756|7415 ST LO RD HOUSTON TX 77033|29.6747|-95.339|Routed - Integrated|2025-04-19 16:32:30.0000000||Street Hazard - 12697498-2500144756 - 7415 ST LO RD|Street Hazard|10 Calendar Days|Apr 29 2025 9:51PM|SE|D|534S|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-19 21:51:30.0000000|3130848.0000000000|13811059.0000000000|7415 ST LO RD|HOUSTON|TX|77033|0430400000021|2025-04-19 21:32:30.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 12:03:37||NULL|Public Works 2500144755|2500144755|10230 IVYRIDGE RD HOUSTON TX 77043|29.7974|-95.5509|Routed|2025-04-19 16:29:13.0000000||Missed Garbage Pickup - 2500144755 - 10230 IVYRIDGE RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|449Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 21:34:23.0000000|3062259.3800000000|13853625.1100000000|10230 IVYRIDGE RD|HOUSTON|TX|77043|0893270000007|2025-04-19 21:29:13.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE||4th Friday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/19/2025 4:34:23 PM||Garbage pickup missed my house.... All other trash cans on the street were picked up but mine was not.... I feel I am being targeted because I complain about my yard waste doesn't get picked up for almost a month..... I don't want to start complaining abou|Solid Waste Management 2500144754|2500144754|11430 SOUTHWEST FWY HOUSTON 77099|29.6541|-95.5661|Routed|2025-04-19 16:28:23.0000000||HPW Escalation - 2500144754 - SOUTHWEST FWY W BELLFORT AVE|HPW Escalation|3 Working Days|Apr 24 2025 1:07PM|SW|F|569C|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-19 21:34:19.0000000|3059030.0000000000|13801360.0000000000|11430 SOUTHWEST FWY|HOUSTON||77099|none|2025-04-19 21:28:23.0000000|ALIEF||||SW|||SW|||SW|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created HPW Escalation 4/19/2025 4:34:19||+++ ADDRESS WARNING +++Entered Address: SOUTHWEST FWY W BELLFORT AVEValidated Address: 11430 SOUTHWEST FWY - Address Id: 649292+++ ADDRESS WARNING +++east under freeway caller would like to have a call back from coh at the time of inspection to 71377166|Public Works 2500144753|2500144753|1962 NORCREST DR HOUSTON TX 77055|29.8078|-95.4966|Routed|2025-04-19 16:26:42.0000000||Missed Yard Waste Pickup - 2500144753 - 1962 Norcrest Dr|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 10:00PM|NW|A|451S|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-19 21:26:42.0000000|3079385.7500000000|13857889.0000000000|1962 NORCREST DR|HOUSTON|TX|77055|0762250010023|2025-04-19 21:26:42.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||My yard waste has been missed for weeks and the bags are starting to fall apart.|Solid Waste Management 2500144752|20522413-2500144752|812 MALTBY ST HOUSTON TX 77011|29.7407|-95.2987|Routed - Integrated|2025-04-19 16:24:43.0000000||Water Leak - 20522413-2500144752 - 812 MALTBY ST|Water Leak|10 Calendar Days|Apr 29 2025 9:25PM|NE|I|494V|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 21:25:33.0000000|3142858.5000000000|13835432.0000000000|812 MALTBY ST|HOUSTON|TX|77011|0390500000018|2025-04-19 21:24:43.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Water Leak 4/19/2025 4:25:33 PM||NULL|Public Works 2500144751|307330-2500144751|6314 N SOUTHWOOD CT HOUSTON TX 77035|29.6484|-95.5012|Routed - Integrated|2025-04-19 16:23:55.0000000||Nuisance On Property - 307330-2500144751 - 6314 N SOUTHWOOD CT|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|SW|K|570D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 21:28:59.0000000|3079643.2000000000|13799903.3500000000|6314 N SOUTHWOOD CT|HOUSTON|TX|77035|1152520010004|2025-04-19 21:23:55.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW||3rd Thursday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Abandoned car|Neighborhoods 2500144750|2500144750|9223 CLAYBERRY ST HOUSTON TX 77080|29.8167|-95.5178|Routed|2025-04-19 16:23:30.0000000||Water Meter - 2500144750 - 9223 CLAYBERRY ST|Water Meter|14 Calendar Days|May 3 2025 9:24PM|NW|A|450Q|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-19 21:24:16.0000000|3072568.0000000000|13860935.0000000000|9223 CLAYBERRY ST|HOUSTON|TX|77080|1260060010006|2025-04-19 21:23:30.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Water Meter 4/19/2025 4:24:16 PM||NULL|Public Works 2500144749|307329-2500144749|812 MALTBY ST HOUSTON TX 77011|29.7407|-95.2987|Routed - Integrated|2025-04-19 16:23:19.0000000||Nuisance On Property - 307329-2500144749 - 812 MALTBY ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|I|494V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 21:24:36.0000000|3142858.5000000000|13835432.0000000000|812 MALTBY ST|HOUSTON|TX|77011|0390500000018|2025-04-19 21:23:19.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Nuisance On Property 4/19/2025 4:24:36||FRONT AND BACK YARD HAS HIGH GRASS|Neighborhoods 2500144748|12697497-2500144748|1100 WILCREST DR HOUSTON TX 77042|29.7509|-95.5731|Routed - Integrated|2025-04-19 16:07:55.0000000||Street Condition - 12697497-2500144748 - 1100 WILCREST DR|Street Condition|30 Calendar Days|May 19 2025 9:09PM|NW|G|489P|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 21:09:29.0000000|3055716.7500000000|13836500.0000000000|1100 WILCREST DR|HOUSTON|TX|77042|0451380010068|2025-04-19 21:07:55.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 11:15:32||HUGE HUMP IN N/B INTERIOR LANE PLEASE FIX ASAP|Public Works 2500144747|12697496-2500144747|3503 MEADWAY DR HOUSTON TX 77082|29.7237|-95.6094|Routed - Integrated|2025-04-19 16:04:32.0000000||Traffic Signs - 12697496-2500144747 - WESTPARK DR MEADWAY DR|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SW|F|488Z|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 21:05:35.0000000|3044568.2500000000|13826202.0000000000|3503 MEADWAY DR|HOUSTON|TX|77082|1116780000001|2025-04-19 21:04:32.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Traffic Signs 4/19/2025 4:05:35 PM||+++ ADDRESS WARNING +++Entered Address: WESTPARK DR MEADWAY DRValidated Address: 3503 MEADWAY DR - Address Id: 1213526+++ ADDRESS WARNING +++WESTPARK AND MEADWAY|Public Works 2500144746|2500144746|7107 WESTBRANCH DR HOUSTON TX 77072|29.7006|-95.6071|Routed|2025-04-19 16:02:47.0000000||Dead Animal Collection - 2500144746 - 7107 westbranch drive|Dead Animal Collection|4 Calendar Days|Apr 23 2025 9:03PM|SW|F|528H|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 21:03:45.0000000|3045487.2500000000|13817887.0000000000|7107 WESTBRANCH DR|HOUSTON|TX|77072|1061520030007|2025-04-19 21:02:47.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Dead Animal Collection 4/19/2025 4:03:||+++ ADDRESS WARNING +++Entered Address: 7107 westbranch driveValidated Address: 7107 WESTBRANCH DR - Address Id: 437987+++ ADDRESS WARNING +++|Solid Waste Management 2500144745|2500144745|8808 EMNORA LN HOUSTON TX 77080|29.8164|-95.5102|Routed|2025-04-19 16:01:29.0000000||Nuisance on Commercial Property - 2500144745 - 8808 EMNORA LN|Nuisance on Commercial Property|7 Calendar Days|Apr 26 2025 9:06PM|NW|A|450R|Public Works|Houston Permitting Center|Nuisance on Commercial Property|0|Active|2025-04-19 21:06:30.0000000|3074964.2000000000|13860913.3500000000|8808 EMNORA LN|HOUSTON|TX|77080|0681440020003|2025-04-19 21:01:29.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE||4th Thursday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Nuisance on Commercial Property 4/19/2025 4||8808 Emnora Ln warehouses are falling apart and one of the units (Suite D) has 100s of pounds of feces inside and when it rains it pours out into the parking lots and street.|Public Works 2500144744|2500144744|7103 LONGVINE DR HOUSTON TX 77072|29.7005|-95.6074|Routed|2025-04-19 16:01:23.0000000||Dead Animal Collection - 2500144744 - WESTBRANCH DR LONGVINE DR|Dead Animal Collection|4 Calendar Days|Apr 23 2025 9:02PM|SW|F|528M|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 21:02:03.0000000|3045337.0000000000|13817765.0000000000|7103 LONGVINE DR|HOUSTON|TX|77072|1084840000020|2025-04-19 21:01:23.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Dead Animal Collection 4/19/2025 4:02:||+++ ADDRESS WARNING +++Entered Address: WESTBRANCH DR LONGVINE DRValidated Address: 7103 LONGVINE DR - Address Id: 1203799+++ ADDRESS WARNING +++|Solid Waste Management 2500144743|2500144743|7415 ST LO RD HOUSTON TX 77033|29.6747|-95.339|Routed|2025-04-19 15:58:45.0000000||Missed Garbage Pickup - 2500144743 - 7415 ST LO RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|534S|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 20:59:35.0000000|3130848.0000000000|13811059.0000000000|7415 ST LO RD|HOUSTON|TX|77033|0430400000021|2025-04-19 20:58:45.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/19/2025 3:59:35||NULL|Solid Waste Management 2500144742|12697494-2500144742|9000 ALMEDA RD HOUSTON TX 77054|29.6783|-95.3954|Routed - Integrated|2025-04-19 15:58:44.0000000||Street Condition - 12697494-2500144742 - 9000 ALMEDA RD|Street Condition|30 Calendar Days|May 19 2025 8:59PM|SW|K|533S|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 20:59:31.0000000|3112906.7500000000|13811816.0000000000|9000 ALMEDA RD|HOUSTON|TX|77054|1300500010001|2025-04-19 20:58:44.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 11:05:31||NULL|Public Works 2500144741|307328-2500144741|2330 SAXON DR HOUSTON TX 77018|29.8278|-95.4543|Routed - Integrated|2025-04-19 15:58:27.0000000||Nuisance On Property - 307328-2500144741 - 2330 SAXON DR|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NW|C|451M|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 21:03:31.0000000|3092563.7800000000|13865563.6600000000|2330 SAXON DR|HOUSTON|TX|77018|0731010110032|2025-04-19 20:58:27.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE||3rd Thursday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Abandoned house has extreme over drown grass and weeds|Neighborhoods 2500144740|2500144740|11334 CRAIGHEAD DR HOUSTON TX 77025|29.6604|-95.4461|Routed|2025-04-19 15:57:19.0000000||Trash Dumping or Illegal Dumpsite - 2500144740 - 11334 CRAIGHEAD DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 18 2025 8:58PM|SW|K|532W|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-19 20:58:51.0000000|3097021.0000000000|13804808.0000000000|11334 CRAIGHEAD DR|HOUSTON|TX|77025|0690090000023|2025-04-19 20:57:19.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Trash Dumping or Illegal Dumpsite 4/19||TREE DEBRIS ON THE SIDE OF THE ROAD|Solid Waste Management 2500144739|2500144739|1335 SILVERADO DR HOUSTON TX 77077|29.7569|-95.6087|Routed|2025-04-19 15:56:23.0000000||Dead Animal Collection - 2500144739 - 1335 SILVERADO DR|Dead Animal Collection|4 Calendar Days|Apr 23 2025 8:57PM|NW|G|488M|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 20:57:53.0000000|3044373.5000000000|13838359.0000000000|1335 SILVERADO DR|HOUSTON|TX|77077|1184830000001|2025-04-19 20:56:23.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Dead Animal Collection 4/19/2025 3:57:53||1335 Silverado Dr|Solid Waste Management 2500144738|12697495-2500144738|2696 REED RD HOUSTON TX 77051|29.6577|-95.388|Routed - Integrated|2025-04-19 15:55:44.0000000||Traffic Signs - 12697495-2500144738 - REED RD SOUTH FWY|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SW|D|573A|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 20:58:34.0000000|3115244.2500000000|13804164.0000000000|2696 REED RD|HOUSTON|TX|77051|1453360010001|2025-04-19 20:55:44.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Traffic Signs 4/19/2025 3:58:34 P||+++ ADDRESS WARNING +++Entered Address: REED RD SOUTH FWYValidated Address: 2696 REED RD - Address Id: 1959220+++ ADDRESS WARNING +++The only sign is faded|Public Works 2500144737|20522412-2500144737|426 PINE SHADOWS DR HOUSTON TX 77056|29.7654|-95.4713|Routed - Integrated|2025-04-19 15:53:50.0000000||Water Leak - 20522412-2500144737 - 426 PINE SHADOWS DR|Water Leak|10 Calendar Days|Apr 29 2025 8:55PM|NW|G|491L|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 20:55:05.0000000|3087863.0000000000|13842731.0000000000|426 PINE SHADOWS DR|HOUSTON|TX|77056|0751410060005|2025-04-19 20:53:50.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Water Leak 4/19/2025 3:55:05 PM||426 Pine Shadows Dr Houston TX 77056|Public Works 2500144736|12697493-2500144736|1777 W T C JESTER BLVD HOUSTON TX 77008|29.8006|-95.4284|Routed - Integrated|2025-04-19 15:51:14.0000000||Traffic Signal Maintenance - 12697493-2500144736 - 1801-1807 W T C Jester Blvd|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 8:51PM|NW|C|452X|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 20:51:14.0000000|3101070.0000000000|13855938.0000000000|1777 W T C JESTER BLVD|HOUSTON|TX|77008|1415950010001|2025-04-19 20:51:14.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 1801-1807 W T C Jester||+++ ADDRESS Warning +++Entered Address: 1801-1807 W T C Jester BlvdValidated Address: 1777 W T C JESTER BLVD - Address Id: 49263+++ ADDRESS Warning +++The traffic signal has been out for DAYS it's not even flashing just blank Someone is going to get kil|Public Works 2500144735|2500144735|2501 RUTH ST HOUSTON TX 77004|29.7253|-95.3708|Routed|2025-04-19 15:46:03.0000000||Dead Animal Collection - 2500144735 - 2501 Ruth St|Dead Animal Collection|4 Calendar Days|Apr 23 2025 8:46PM|SE|D|493Y|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 20:46:03.0000000|3120185.0000000000|13829121.0000000000|2501 RUTH ST|HOUSTON|TX|77004|0611530000016|2025-04-19 20:46:03.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Dead possum next to curb|Solid Waste Management 2500144734|20522411-2500144734|2406 LAZYBROOK DR HOUSTON TX 77008|29.8037|-95.4422|Routed - Integrated|2025-04-19 15:45:47.0000000||Water Leak - 20522411-2500144734 - 2406 LAZYBROOK DR|Water Leak|10 Calendar Days|Apr 29 2025 8:50PM|NW|C|452S|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 20:50:51.0000000|3096650.1700000000|13856921.6500000000|2406 LAZYBROOK DR|HOUSTON|TX|77008|0833720000035|2025-04-19 20:45:47.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW||3rd Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Water Leak 4/19/2025 3:50:51 PM||There seems to be a major water leak at 2406 Lazybrook Drive with a constant and heavy flow of clear water from the storm water drain to the street|Public Works 2500144733|2500144733|835 LAMONTE LN HOUSTON TX 77018|29.8259|-95.4178|Routed|2025-04-19 15:45:01.0000000||Missed Heavy Trash Pickup - 2500144733 - 835 LAMONTE LN|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|NW|H|452L|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 20:50:06.0000000|3104157.2700000000|13865226.6100000000|835 LAMONTE LN|HOUSTON|TX|77018|0660460360032|2025-04-19 20:45:01.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE||3rd Thursday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/19/2025 3:50:06||Trash was out on time. Neighborhood is full or large trash and the trucks haven't come|Solid Waste Management 2500144732|2500144732|2515 PINE TREE DR HOUSTON TX 77093|29.8701|-95.3469|Routed|2025-04-19 15:41:39.0000000||Recycling Participation NEW - 2500144732 - 2515 PINE TREE DR|Recycling Participation NEW|24 Calendar Days|May 13 2025 8:42PM|NE|B|414S|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-19 20:42:23.0000000|3126131.5000000000|13881990.0000000000|2515 PINE TREE DR|HOUSTON|TX|77093|0630540000046|2025-04-19 20:41:39.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Recycling Participation NEW 4/19/2025||3433-4071-124|Solid Waste Management 2500144731|2500144731|6717 LAREDO ST HOUSTON 77020|29.7811|-95.3025|Routed|2025-04-19 15:41:37.0000000||Liaison Comm - 2500144731 - 6717 LAREDO ST|Liaison Comm|5 Working Days|Apr 28 2025 1:07PM|NE|H|494D|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-19 20:44:09.0000000|3141218.0000000000|13850073.0000000000|6717 LAREDO ST|HOUSTON||77020|0160400450032|2025-04-19 20:41:37.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Liaison Comm 4/19/2025 3:44:09 PM||390444251792//bin cracked and squashed//forks of trash truck squeezes bin whin lifting|311 HelpLine 2500144730|2500144730|2515 PINE TREE DR HOUSTON TX 77093|29.8701|-95.3469|Routed|2025-04-19 15:40:39.0000000||New Resident Container - 2500144730 - 2515 PINE TREE DR|New Resident Container|12 Calendar Days|May 1 2025 8:41PM|NE|B|414S|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-19 20:41:30.0000000|3126131.5000000000|13881990.0000000000|2515 PINE TREE DR|HOUSTON|TX|77093|0630540000046|2025-04-19 20:40:39.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created New Resident Container 4/19/2025 3:41||3433-4071-124|Solid Waste Management 2500144729|2500144729|7209 S HALL ST HOUSTON TX 77028|29.836|-95.2998|Routed|2025-04-19 15:35:38.0000000||Missed Recycling Pickup - 2500144729 - 7209 S HALL ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|454H|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 20:36:16.0000000|3141444.2500000000|13870090.0000000000|7209 S HALL ST|HOUSTON|TX|77028|0731310000175|2025-04-19 20:35:38.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Recycling Pickup 4/19/2025 3:3||NULL|Solid Waste Management 2500144728|2500144728|10832 FORBES BROOK DR HOUSTON TX 77075|29.6215|-95.2985|Routed|2025-04-19 15:35:30.0000000||Missed Garbage Pickup - 2500144728 - 10832 FORBES BROOK DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|I|574R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 20:36:52.0000000|3144321.2500000000|13792120.0000000000|10832 FORBES BROOK DR|HOUSTON|TX|77075|1409740050004|2025-04-19 20:35:30.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Garbage Pickup 4/19/2025 3:36:52||10832 FORBES BROOK DR|Solid Waste Management 2500144727|2500144727|1531 W 18TH ST HOUSTON 77008|29.8026|-95.4295|Routed|2025-04-19 15:33:04.0000000||HPW Escalation - 2500144727 - 1531 W 18TH ST|HPW Escalation|3 Working Days|Apr 24 2025 1:07PM|NW|C|452T|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-19 20:34:49.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON||77008|1402700010001|2025-04-19 20:33:04.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE|HPW CustomerEscalation|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|Ajamesia Williams created HPW Escalation 4/19/2025 3:34:49 PM||Light is out Again This light goes out at least once a week ..|Public Works 2500144726|2500144726|6610 MINOLA ST HOUSTON TX 77007|29.7744|-95.4288|Routed|2025-04-19 15:31:36.0000000||Missed Yard Waste Pickup - 2500144726 - 6610 MINOLA ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 10:00PM|NW|C|492F|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-19 20:32:28.0000000|3101238.7500000000|13846418.0000000000|6610 MINOLA ST|HOUSTON|TX|77007|1300320010001|2025-04-19 20:31:36.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Yard Waste Pickup 4/19/2025 3:32:||NULL|Solid Waste Management 2500144724|2500144724|5514 RUE ST HOUSTON TX 77033|29.6507|-95.3409|Routed|2025-04-19 15:30:29.0000000||Missed Recycling Pickup - 2500144724 - 5514 RUE ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|574A|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 20:31:09.0000000|3130500.7500000000|13802314.0000000000|5514 RUE ST|HOUSTON|TX|77033|0862130000004|2025-04-19 20:30:29.0000000|SOUTH PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Recycling Pickup 4/19/2025 3:31||NULL|Solid Waste Management 2500144723|2500144723|9337 WALTERVILLE RD HOUSTON TX 77080|29.8017|-95.5208|Routed|2025-04-19 15:27:52.0000000||Missed Recycling Pickup - 2500144723 - 9337 WALTERVILLE RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|450U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 20:28:29.0000000|3071772.0000000000|13855457.0000000000|9337 WALTERVILLE RD|HOUSTON|TX|77080|0772820030129|2025-04-19 20:27:52.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Recycling Pickup 4/19/2025 3:28:||9337 walterrvile|Solid Waste Management 2500144722|12697492-2500144722|2613 MCDANIEL ST HOUSTON TX 77093|29.8315|-95.3447|Routed - Integrated|2025-04-19 15:27:08.0000000||Street Hazard - 12697492-2500144722 - 2613 MCDANIEL ST|Street Hazard|10 Calendar Days|Apr 29 2025 8:28PM|NE|H|454J|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-19 20:28:07.0000000|3127263.5000000000|13867979.0000000000|2613 MCDANIEL ST|HOUSTON|TX|77093|0422290000285|2025-04-19 20:27:08.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 12:07:38||Per WWO - Dye test negative. Refer to Street Maintenance. Know one to make customer contact with.|NULL 2500144721|2500144721|2030 CHANTILLY LN HOUSTON TX 77018|29.8286|-95.4494|Routed|2025-04-19 15:23:50.0000000||Missed Heavy Trash Pickup - 2500144721 - 2030 Chantilly Ln|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|NW|C|451M|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 20:23:50.0000000|3094114.7500000000|13865927.0000000000|2030 CHANTILLY LN|HOUSTON|TX|77018|0731010100023|2025-04-19 20:23:50.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Heavy trash pickup was scheduled 4-17 for my area Had wood fencing from the last storm that was stackednbut never picked upveold fence that was blown over|Solid Waste Management 2500144719|20522410-2500144719|3746 LEHALL ST HOUSTON TX 77021|29.6886|-95.366|Routed - Integrated|2025-04-19 15:21:52.0000000||Sewer Wastewater - 20522410-2500144719 - 3746 LEHALL ST|Sewer Wastewater|1 Calendar Day|Apr 20 2025 8:22PM|SE|D|533Q|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 20:22:23.0000000|3122120.2500000000|13815853.0000000000|3746 LEHALL ST|HOUSTON|TX|77021|0391920170001|2025-04-19 20:21:52.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Sewer Wastewater 4/19/2025 3:22:23 PM||please make contact. citizen would like to be present for the inspection|Public Works 2500144717|20522409-2500144717|8401 WESTGLEN DR HOUSTON TX 77063|29.7246|-95.511|Routed - Integrated|2025-04-19 15:12:22.0000000||Sewer Wastewater - 20522409-2500144717 - 8401 WESTGLEN DR|Sewer Wastewater|1 Calendar Day|Apr 20 2025 8:12PM|SW|F|490Y|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 20:12:28.0000000|3075705.2500000000|13827530.0000000000|8401 WESTGLEN DR|HOUSTON|TX|77063|none|2025-04-19 20:12:22.0000000|MID WEST||||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|none||Possible SSO detected at manhole SW087011|Public Works 2500144716|12697490-2500144716|9688 WESTHEIMER RD HOUSTON TX 77063|29.7372|-95.5389|Routed - Integrated|2025-04-19 15:12:06.0000000||Street Condition - 12697490-2500144716 - WESTHEIMER RD S GESSNER RD|Street Condition|30 Calendar Days|May 19 2025 8:13PM|SW|G|490S|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 20:13:49.0000000|3066784.2500000000|13831898.0000000000|9688 WESTHEIMER RD|HOUSTON|TX|77063|1049110000001|2025-04-19 20:12:06.0000000|MID WEST|Westchase MD|||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 10:21:43||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD S GESSNER RDValidated Address: 9688 WESTHEIMER RD - Address Id: 2091611+++ ADDRESS WARNING +++has caused extensive damages to vehicle|Public Works 2500144715|12697491-2500144715|2002 BUFFALO TER HOUSTON TX 77019|29.7601|-95.3881|Routed - Integrated|2025-04-19 15:11:50.0000000||Drainage - 12697491-2500144715 - 2000 BUFFALO TER|Drainage|30 Calendar Days|May 19 2025 8:22PM|NW|C|493J|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-19 20:22:11.0000000|3114229.5000000000|13841643.0000000000|2002 BUFFALO TER|HOUSTON|TX|77019|1188350010001|2025-04-19 20:11:50.0000000|NEARTOWN - MONTROSE||NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 10:39:44||+++ ADDRESS WARNING +++Entered Address: 2000 BUFFALO TERValidated Address: 2002 BUFFALO TER - Address Id: 126262+++ ADDRESS WARNING +++corner of stanford and buffalo terraceafter tree stump was removed the wood shavings from the tree were left on the lawn|Public Works 2500144714|2500144714|5638 FAIRDALE LN HOUSTON TX 77057|29.7335|-95.4787|Routed|2025-04-19 15:09:36.0000000||Dead Animal Collection - 2500144714 - 5638 FAIRDALE LN|Dead Animal Collection|4 Calendar Days|Apr 23 2025 8:10PM|SW|J|491X|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 20:10:09.0000000|3085856.7500000000|13831050.0000000000|5638 FAIRDALE LN|HOUSTON|TX|77057|0741370000104|2025-04-19 20:09:36.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Dead Animal Collection 4/19/2025 3:10:||NULL|Solid Waste Management 2500144713|2500144713|4810 RIDGESTONE LN HOUSTON TX 77053|29.589|-95.4556|Routed|2025-04-19 15:05:56.0000000||Missed Recycling Pickup - 2500144713 - 4810 RIDGESTONE LN|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|611D|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 20:07:18.0000000|3094775.0000000000|13778759.0000000000|4810 RIDGESTONE LN|HOUSTON|TX|77053|6250010091000907|2025-04-19 20:05:56.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-07|FRIDAY-A|SW|S|4th Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Recycling Pickup 4/19/2025 3:07:||4810 ridgestone havent been picked up in a month make contact please|Solid Waste Management 2500144712|2500144712|11133 OLYMPIA DR HOUSTON TX 77042|29.7428|-95.573|Routed|2025-04-19 15:05:43.0000000||Trash Dumping or Illegal Dumpsite - 2500144712 - 11133 Olympia Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 18 2025 8:05PM|SW|G|489T|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-19 20:05:43.0000000|3055852.2500000000|13833556.0000000000|11133 OLYMPIA DR|HOUSTON|TX|77042|1022860010012|2025-04-19 20:05:43.0000000|BRIAR FOREST||NWMO102|MONDAY|NW|NWMO-A-10|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||Trash has been here for three weeks no dumped by people from the neighboring apartments w|Solid Waste Management 2500144711|12697489-2500144711|2604 AREBA ST HOUSTON TX 77091|29.8611|-95.4509|Routed - Integrated|2025-04-19 15:01:48.0000000||Street Hazard - 12697489-2500144711 - 2604 AREBA ST|Street Hazard|10 Calendar Days|Apr 29 2025 8:01PM|NW|B|411Z|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-19 20:01:54.0000000|3093261.0000000000|13877708.0000000000|2604 AREBA ST|HOUSTON|TX|77091|0924880000010|2025-04-19 20:01:48.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 12:47:39||Trash in some of the street|Public Works 2500144710|2500144710|5400 MEMORIAL DR HOUSTON TX 77007|29.762|-95.4168|Routed|2025-04-19 14:58:04.0000000||MultiFamily Habitability Violation - 2500144710 - 5400 MEMORIAL DR|MultiFamily Habitability Violation|7 Calendar Days|Apr 26 2025 7:59PM|NW|C|492L|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|0|Active|2025-04-19 19:59:24.0000000|3105188.7500000000|13842026.0000000000|5400 MEMORIAL DR|HOUSTON|TX|77007|0440720000096|2025-04-19 19:58:04.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created MultiFamily Habitability Violation 4/1||5400 Memorial Dr Houston TX 77007elevators are not working since 4/19/2025|Public Works 2500144709|12697488-2500144709|1111 BLALOCK RD HOUSTON TX 77055|29.7877|-95.5228|Routed - Integrated|2025-04-19 14:57:27.0000000||Traffic Signs - 12697488-2500144709 - 1111 BLALOCK RD|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NW|A|490C|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 19:58:36.0000000|3071289.5000000000|13850338.0000000000|1111 BLALOCK RD|HOUSTON|TX|77055|1364740010001|2025-04-19 19:57:27.0000000|SPRING BRANCH WEST|Spring Branch MD|||NW|||NE|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Traffic Signs 4/19/2025 2:58:36 PM||1111 blalock|Public Works 2500144708|20522408-2500144708|14710 HIRAM CLARKE RD HOUSTON TX 77053|29.6123|-95.4464|Service Completed|2025-04-19 14:53:03.0000000|Apr 19 2025 4:10PM|Water Leak - 20522408-2500144708 - 14710 HIRAM CLARKE RD|Water Leak|10 Calendar Days|Apr 29 2025 7:54PM|SW|K|571V|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 19:54:37.0000000|3097446.0000000000|13787335.0000000000|14710 HIRAM CLARKE RD|HOUSTON|TX|77053|0150750000014|2025-04-19 19:53:03.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 4:09:07 PM - Case # 20522408 -2500144708: Dear Custome||NULL|4/19/2025 4:09:07 PM - Case # 20522408 -2500144708: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500144707|2500144707|7309 ARDENNES ST HOUSTON TX 77033|29.6813|-95.3511|Routed|2025-04-19 14:52:04.0000000||Missed Garbage Pickup - 2500144707 - 7309 ARDENNES ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|533V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 19:52:41.0000000|3126913.7500000000|13813351.0000000000|7309 ARDENNES ST|HOUSTON|TX|77033|0751890060002|2025-04-19 19:52:04.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Garbage Pickup 4/19/2025 2:52:4||NULL|Solid Waste Management 2500144706|2500144706|4308 CRAWFORD ST HOUSTON TX 77004|29.7316|-95.3777|Routed|2025-04-19 14:49:38.0000000||Water/Sewer/Drainage Billing - 2500144706 - 4308 CRAWFORD ST|Water/Sewer/Drainage Billing|14 Calendar Days|May 3 2025 7:50PM|SW|D|493X|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-19 19:50:47.0000000|3117930.7500000000|13831363.0000000000|4308 CRAWFORD ST|HOUSTON|TX|77004|1445930010003|2025-04-19 19:49:38.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Water/Sewer/Drainage Billing 4/19||High Water bill|Public Works 2500144705|2500144705|16602 W RIPPLE RIDGE DR HOUSTON TX 77053|29.5831|-95.4568|Routed|2025-04-19 14:46:14.0000000||Missed Garbage Pickup - 2500144705 - 16602 W RIPPLE RIDGE DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|611D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 19:47:17.0000000|3094450.7500000000|13776615.0000000000|16602 W RIPPLE RIDGE DR|HOUSTON|TX|77053|3540010030140907|2025-04-19 19:46:14.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/19/2025 2:47:17||NULL|Solid Waste Management 2500144704|2500144704|3021 PROSPECT ST HOUSTON TX 77004|29.7167|-95.3703|Routed|2025-04-19 14:43:11.0000000||Heavy Trash Code Violation - 2500144704 - 3021 Prospect St|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|SE|D|533C|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-19 19:43:11.0000000|3120446.2500000000|13826008.0000000000|3021 PROSPECT ST|HOUSTON|TX|77004|0610840070011|2025-04-19 19:43:11.0000000|MACGREGOR|Greater Southeast MD|SETU120|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||trash and overgrown lawn blocking sidewalk can't use sidewalk|Solid Waste Management 2500144703|2500144703|7610 VERNWOOD ST HOUSTON 77040|29.8771|-95.5045|Routed|2025-04-19 14:39:14.0000000||SWM Escalation - 2500144703 - 7610 VERNWOOD ST|SWM Escalation|3 Working Days|Apr 24 2025 1:07PM|NW|A|410R|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-19 19:41:35.0000000|3076115.2500000000|13883005.0000000000|7610 VERNWOOD ST|HOUSTON||77040|1053020000045|2025-04-19 19:39:14.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created SWM Escalation 4/19/2025 2:41:35||broken wheels caller will leave can out upside down and empty pls rush|Solid Waste Management 2500144702|2500144702|10607 SORSBY WAY HOUSTON TX 77047|29.6443|-95.3622|Routed|2025-04-19 14:35:27.0000000||Missed Garbage Pickup - 2500144702 - 10607 SORSBY WAY|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|573G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 19:36:29.0000000|3123833.2500000000|13799774.0000000000|10607 SORSBY WAY|HOUSTON|TX|77047|0851030000014|2025-04-19 19:35:27.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Garbage Pickup 4/19/2025 2:36:2||street was not serviced. only some homes in the neighborhood were serviced yesterday|Solid Waste Management 2500144701|20522407-2500144701|5314 S ACRES DR HOUSTON TX 77048|29.6414|-95.3428|Service Completed|2025-04-19 14:34:23.0000000|Apr 19 2025 4:50PM|Water Leak - 20522407-2500144701 - 5314 S ACRES DR|Water Leak|10 Calendar Days|Apr 29 2025 7:35PM|SE|D|574E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 19:35:23.0000000|3130006.0000000000|13798901.0000000000|5314 S ACRES DR|HOUSTON|TX|77048|0612030040002|2025-04-19 19:34:23.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-04|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 4:49:25 PM - Case # 20522407 -2500144701: An investiga||5314 S Acres Dr Houston TX 77048|4/19/2025 4:49:25 PM - Case # 20522407 -2500144701: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500144700|221357-2500144700|5410 CHEROKEE ST HOUSTON TX 77030|29.7218|-95.4008|Routed - Integrated|2025-04-19 14:32:17.0000000||Tree Trim - 221357-2500144700 - 1700 RICE BLVD|Tree Trim|75 Calendar Days|Jul 3 2025 7:33PM|SW|C|532D|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-19 19:33:50.0000000|3110617.7500000000|13827711.0000000000|5410 CHEROKEE ST|HOUSTON|TX|77030|1293460010001|2025-04-19 19:32:17.0000000|UNIVERSITY PLACE||||SW|||SE||1st Friday|SW||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Tree Trim 4/19/2025 2:33:50 PM||+++ ADDRESS WARNING +++Entered Address: 1700 RICE BLVDValidated Address: 5410 CHEROKEE ST - Address Id: 32708+++ ADDRESS WARNING +++|Parks and Recreation 2500144699|12697487-2500144699|1827 JENSEN DR HOUSTON TX 77026|29.7786|-95.3418|Routed - Integrated|2025-04-19 14:27:37.0000000||Traffic Markings - 12697487-2500144699 - JENSEN DR LORRAINE ST|Traffic Markings|28 Calendar Days|May 17 2025 7:30PM|NE|B|494E|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-19 19:30:59.0000000|3128717.7500000000|13848738.0000000000|1827 JENSEN DR|HOUSTON|TX|77026|0331690000012|2025-04-19 19:27:37.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Traffic Markings 4/19/2025 2:30:59 PM||+++ ADDRESS WARNING +++Entered Address: JENSEN DR LORRAINE STValidated Address: 1827 JENSEN DR - Address Id: 184777+++ ADDRESS WARNING +++JENSEN AND LORRAINE|Public Works 2500144698|2500144698|5400 MEMORIAL DR HOUSTON TX 77007|29.762|-95.4168|Routed|2025-04-19 14:27:03.0000000||Building Code Violation - 2500144698 - 5400 MEMORIAL DR|Building Code Violation|7 Calendar Days|Apr 26 2025 7:29PM|NW|C|492L|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-19 19:29:37.0000000|3105188.7500000000|13842026.0000000000|5400 MEMORIAL DR|HOUSTON|TX|77007|0440720000096|2025-04-19 19:27:03.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Building Code Violation 4/19/2025||citizen lives on 4th floor elevator broken and unable to get to her apartment|Public Works 2500144697|20522406-2500144697|3906 EBBTIDE DR HOUSTON TX 77045|29.632|-95.4366|Routed - Integrated|2025-04-19 14:26:57.0000000||Water Service - 20522406-2500144697 - 3906 EBBTIDE DR|Water Service|2 Calendar Days|Apr 21 2025 7:30PM|SW|K|572J|Public Works|Houston Water|Water Service|0|Active|2025-04-19 19:30:02.0000000|3100334.2500000000|13794579.0000000000|3906 EBBTIDE DR|HOUSTON|TX|77045|0931020000006|2025-04-19 19:26:57.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Water Service 4/19/2025 2:30:02 PM||Low pressure for days|Public Works 2500144696|12697486-2500144696|11850 ALMEDA RD HOUSTON TX 77045|29.6426|-95.4081|Routed - Integrated|2025-04-19 14:23:10.0000000||Traffic Signal Maintenance - 12697486-2500144696 - ALMEDA RD AIRPORT BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 7:25PM|SW|K|572H|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 19:25:35.0000000|3109229.5000000000|13798793.0000000000|11850 ALMEDA RD|HOUSTON|TX|77045|0451880000155|2025-04-19 19:23:10.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Traffic Signal Maintenance 4/19/2025||+++ ADDRESS WARNING +++Entered Address: ALMEDA RD AIRPORT BLVDValidated Address: 11850 ALMEDA RD - Address Id: 275317+++ ADDRESS WARNING +++|Public Works 2500144695|20522405-2500144695|10208 BEECHNUT ST HOUSTON TX 77072|29.6901|-95.5616|Routed - Integrated|2025-04-19 14:21:43.0000000||Water Service - 20522405-2500144695 - 10208 BEECHNUT ST|Water Service|2 Calendar Days|Apr 21 2025 7:22PM|SW|J|529Q|Public Works|Houston Water|Water Service|0|Active|2025-04-19 19:22:51.0000000|3060015.7500000000|13814505.0000000000|10208 BEECHNUT ST|HOUSTON|TX|77072|1221140010006|2025-04-19 19:21:43.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Water Service 4/19/2025 2:22:51 PM||10208 BEECHNUT ST caller witness someone digging hole near her business and is now without water.|Public Works 2500144694|2500144694|7235 PINE GROVE DR HOUSTON TX 77092|29.8539|-95.4999|Routed|2025-04-19 14:18:10.0000000||Missed Yard Waste Pickup - 2500144694 - 7235 PINE GROVE DR|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 10:00PM|NW|A|450D|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-19 19:18:45.0000000|3077825.0000000000|13874618.0000000000|7235 PINE GROVE DR|HOUSTON|TX|77092|0966290000051|2025-04-19 19:18:10.0000000|FAIRBANKS / NORTHWEST CROSSING|Near Northwest MD|NWFR103|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Yard Waste Pickup 4/19/2025 2:1||7235 Pine grove dr|Solid Waste Management 2500144693|20522404-2500144693|906 W FOREST DR HOUSTON TX 77079|29.7817|-95.5857|Routed - Integrated|2025-04-19 14:15:40.0000000||Water Leak - 20522404-2500144693 - 906 W Forest Dr|Water Leak|10 Calendar Days|Apr 29 2025 7:15PM|NW|G|489A|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 19:15:40.0000000|3051417.7500000000|13847595.0000000000|906 W FOREST DR|HOUSTON|TX|77079|0970360000002|2025-04-19 19:15:40.0000000|MEMORIAL||NWMO101|MONDAY|NW|NWMO-A-10|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Bent pipe at water main in underground box in the front yard with possible leaking|Public Works 2500144692|2500144692|5818 WEEPING WILLOW RD HOUSTON TX 77092|29.8376|-95.4771|Routed|2025-04-19 14:15:36.0000000||Parking Violation - 2500144692 - 5900 WEEPING WILLOW RD|Parking Violation|19 Calendar Days|May 8 2025 7:18PM|NW|A|451F|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 19:18:10.0000000|3085198.2500000000|13868978.0000000000|5818 WEEPING WILLOW RD|HOUSTON|TX|77092|0973140000034|2025-04-19 19:15:36.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-09|THURSDAY-B|NW|S|4th Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Parking Violation 4/19/2025 2:18:10 PM||+++ ADDRESS WARNING +++Entered Address: 5900 WEEPING WILLOW RDValidated Address: 5818 WEEPING WILLOW RD - Address Id: 1228146+++ ADDRESS WARNING +++WRECKED VEHICLE|Parking Management 2500144691|12697485-2500144691|7645 PARKER RD HOUSTON TX 77016|29.8608|-95.2897|Routed - Integrated|2025-04-19 14:15:11.0000000||Traffic Signs - 12697485-2500144691 - LEBRA ST PARKER RD|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NE|B|415W|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 19:19:50.0000000|3144283.0000000000|13879285.0000000000|7645 PARKER RD|HOUSTON|TX|77016|0824870000012|2025-04-19 19:15:11.0000000|EAST LITTLE YORK / HOMESTEAD||NETU111|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Traffic Signs 4/19/2025 2:19:50 PM||+++ ADDRESS WARNING +++Entered Address: LEBRA ST PARKER RDValidated Address: 7645 PARKER RD - Address Id: 110821+++ ADDRESS WARNING +++requesting to add a 4-way instead of a 2-way//people are driving over the speed limit due to no lights or stop signs fo|Public Works 2500144690|12697484-2500144690|8936 KIRBY DR HOUSTON TX 77054|29.6735|-95.4124|Routed - Integrated|2025-04-19 14:13:47.0000000||Pothole - 12697484-2500144690 - 8982 Kirby Dr|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|SW|K|532U|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 19:13:47.0000000|3107563.0000000000|13809894.0000000000|8936 KIRBY DR|HOUSTON|TX|77054|1145360000004|2025-04-19 19:13:47.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/19/2025 09:17:40||+++ ADDRESS Warning +++Entered Address: 8982 Kirby DrValidated Address: 8936 KIRBY DR - Address Id: 2024159+++ ADDRESS Warning +++Pot hole at corner of w bellfort and Kirby - see photo southwest corner of intersection|Public Works 2500144689|2500144689|3607 HOUSTON AVE HOUSTON TX 77009|29.7902|-95.3721|Routed|2025-04-19 14:13:19.0000000||Dead Animal Collection - 2500144689 - NORTH FWY N MAIN ST|Dead Animal Collection|4 Calendar Days|Apr 23 2025 7:14PM|NW|H|493C|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 19:14:08.0000000|3118973.7500000000|13852595.0000000000|3607 HOUSTON AVE|HOUSTON|TX|77009|1300590010001|2025-04-19 19:13:19.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Dead Animal Collection 4/19/2025 2:14:08||+++ ADDRESS WARNING +++Entered Address: NORTH FWY N MAIN STValidated Address: 3607 HOUSTON AVE - Address Id: 55657+++ ADDRESS WARNING +++2 dead dogs|Solid Waste Management 2500144688|221356-2500144688|7723 ANTOINE DR HOUSTON TX 77088|29.8769|-95.4741|Routed - Integrated|2025-04-19 14:11:49.0000000||Tree Removal - 221356-2500144688 - 7723 ANTOINE DR|Tree Removal|51 Calendar Days|Jun 9 2025 7:13PM|NW|A|411Q|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-19 19:13:05.0000000|3085734.2500000000|13883229.0000000000|7723 ANTOINE DR|HOUSTON|TX|77088|1024380000006|2025-04-19 19:11:49.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Tree Removal 4/19/2025 2:13:05 PM||ACROSS FROM REPORTED ADDRESS.|Parks and Recreation 2500144687|20522400-2500144687|8614 JOSIE ST HOUSTON TX 77029|29.7624|-95.272|Routed - Integrated|2025-04-19 14:10:37.0000000||Sewer Wastewater - 20522400-2500144687 - 8614 JOSIE ST|Sewer Wastewater|1 Calendar Day|Apr 20 2025 7:11PM|NE|B|495L|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 19:11:54.0000000|3151109.7500000000|13843589.0000000000|8614 JOSIE ST|HOUSTON|TX|77029|0835980000023|2025-04-19 19:10:37.0000000|PLEASANTVILLE AREA||NEFR108|FRIDAY|NE|NEFR-B-01|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 10:22:43||8614 Josie St Houston TX 77029josie and gellhorn manhole needs to be unclogged|Public Works 2500144686|20522401-2500144686|1103 BREA CREST ST HOUSTON TX 77037|29.8828|-95.3754|Service Completed|2025-04-19 14:10:23.0000000|Apr 19 2025 2:46PM|Water Leak - 20522401-2500144686 - 1103 BREA CREST ST|Water Leak|10 Calendar Days|Apr 29 2025 7:11PM|NE|H|413P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 19:11:28.0000000|3116950.0000000000|13886321.0000000000|1103 BREA CREST ST|HOUSTON|TX|77037|0991460000012|2025-04-19 19:10:23.0000000|NORTHSIDE/NORTHLINE||NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:45:16 PM - Case # 20522401 -2500144686: The Service||NULL|4/19/2025 2:45:16 PM - Case # 20522401 -2500144686: The Service Request has been cancelled. 2500144685|20522402-2500144685|7729 RHOBELL ST HOUSTON TX 77016|29.8585|-95.2881|Routed - Integrated|2025-04-19 14:10:03.0000000||Water Leak - 20522402-2500144685 - 7729 RHOBELL ST|Water Leak|10 Calendar Days|Apr 29 2025 7:11PM|NE|B|415W|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 19:11:06.0000000|3144887.7500000000|13878359.0000000000|7729 RHOBELL ST|HOUSTON|TX|77016|0824800000018|2025-04-19 19:10:03.0000000|EAST LITTLE YORK / HOMESTEAD||NETU112|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Water Leak 4/19/2025 2:11:06 PM||NULL|Public Works 2500144684|2500144684|6005 WEDGEFIELD ST HOUSTON TX 77028|29.8176|-95.2743|Routed|2025-04-19 14:08:52.0000000||Heavy Trash Code Violation - 2500144684 - 6005 Wedgefield St|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|NE|B|455P|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-19 19:08:52.0000000|3149713.7500000000|13863656.0000000000|6005 WEDGEFIELD ST|HOUSTON|TX|77028|0122450000010|2025-04-19 19:08:52.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||6015 Wedgefield st Houston tx 77028the address is 6015 Wedgefield st houston tx 77028 they have large trash bags couches and pillows on their driveway|Solid Waste Management 2500144683|20522403-2500144683|105 N EDGEWOOD ST HOUSTON TX 77011|29.7467|-95.3221|Routed - Integrated|2025-04-19 14:06:52.0000000||Water Leak - 20522403-2500144683 - 116 N EDGEWOOD ST|Water Leak|10 Calendar Days|Apr 29 2025 7:11PM|NE|H|494U|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 19:11:25.0000000|3135318.2500000000|13837405.0000000000|105 N EDGEWOOD ST|HOUSTON|TX|77011|1441160010001|2025-04-19 19:06:52.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Water Leak 4/19/2025 2:11:25 PM||+++ ADDRESS WARNING +++Entered Address: 116 N EDGEWOOD STValidated Address: 105 N EDGEWOOD ST - Address Id: 1673751+++ ADDRESS WARNING +++|Public Works 2500144682|20522399-2500144682|16 WEST OAK DR HOUSTON TX 77056|29.7581|-95.4659|Routed - Integrated|2025-04-19 14:05:30.0000000||Water Leak - 20522399-2500144682 - 16 WEST OAK DR|Water Leak|10 Calendar Days|Apr 29 2025 7:06PM|NW|G|491L|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 19:06:45.0000000|3089630.7500000000|13840232.0000000000|16 WEST OAK DR|HOUSTON|TX|77056|0670730000039|2025-04-19 19:05:30.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Water Leak 4/19/2025 2:06:45 PM||casusing sinkhole to form in fron yard|Public Works 2500144681|2500144681|11614 TIERRA RIDGE CT HOUSTON TX 77034|29.6244|-95.2155|Routed|2025-04-19 14:04:46.0000000||Dead Animal Collection - 2500144681 - 11614 TIERRA RIDGE CT|Dead Animal Collection|4 Calendar Days|Apr 23 2025 7:06PM|SE|I|576Q|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 19:06:17.0000000|3170615.2500000000|13794014.0000000000|11614 TIERRA RIDGE CT|HOUSTON|TX|77034|1237520010003|2025-04-19 19:04:46.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chelsea Davis created Dead Animal Collection 4/19/2025 2:06:17||NULL|Solid Waste Management 2500144680|2500144680|604 W NELDA RD HOUSTON TX 77037|29.8882|-95.409|Routed|2025-04-19 14:03:25.0000000||Missed Heavy Trash Pickup - 2500144680 - 604 W NELDA RD|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|NE|H|412M|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 19:04:23.0000000|3106235.2500000000|13887961.0000000000|604 W NELDA RD|HOUSTON|TX|77037|0772870030011|2025-04-19 19:03:25.0000000|NORTHSIDE/NORTHLINE||NEMO117|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Heavy Trash Pickup 4/19/2025 2:04||NULL|Solid Waste Management 2500144679|2500144679|16319 BUNKER RIDGE RD HOUSTON TX 77053|29.584|-95.4554|Routed|2025-04-19 14:01:47.0000000||Recycling Cart Replace - 2500144679 - 16319 BUNKER RIDGE RD|Recycling Cart Replace|14 Calendar Days|May 3 2025 7:03PM|SW|K|611D|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-19 19:03:00.0000000|3094891.5000000000|13776932.0000000000|16319 BUNKER RIDGE RD|HOUSTON|TX|77053|3540020020050907|2025-04-19 19:01:47.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Recycling Cart Replace 4/19/2025 2:03:0||4327 6991 9023|Solid Waste Management 2500144678|2500144678|12710 SANDROCK DR HOUSTON TX 77048|29.6245|-95.3443|Routed|2025-04-19 13:59:52.0000000||Missed Garbage Pickup - 2500144678 - 12710 SANDROCK DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|574N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 19:00:56.0000000|3129728.0000000000|13792757.0000000000|12710 SANDROCK DR|HOUSTON|TX|77048|1126080000051|2025-04-19 18:59:52.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR117|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/19/2025 2:00:||NULL|Solid Waste Management 2500144677|2500144677|209 W RITTENHOUSE ST HOUSTON TX 77076|29.864|-95.3998|Routed|2025-04-19 13:59:49.0000000||Dead Animal Collection - 2500144677 - 209 W RITTENHOUSE ST|Dead Animal Collection|4 Calendar Days|Apr 23 2025 7:01PM|NE|H|412Z|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 19:01:02.0000000|3109415.0000000000|13879280.0000000000|209 W RITTENHOUSE ST|HOUSTON|TX|77076|0791590060156|2025-04-19 18:59:49.0000000|NORTHSIDE/NORTHLINE||NEMO117|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Dead Animal Collection 4/19/2025||in the ditch area|Solid Waste Management 2500144676|2500144676|7011 AMARILLO ST HOUSTON 77020|29.774|-95.2997|Routed|2025-04-19 13:59:01.0000000||SWM Escalation - 2500144676 - 7011 AMARILLO ST|SWM Escalation|3 Working Days|Apr 24 2025 1:07PM|NE|H|494H|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-19 18:59:31.0000000|3142171.0000000000|13847557.0000000000|7011 AMARILLO ST|HOUSTON||77020|0533210000020|2025-04-19 18:59:01.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE|S|1st Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/19/2025 1:59:31 PM||EXTRA CONTAINER|Solid Waste Management 2500144675|12697482-2500144675|5704 MOUNT HOUSTON RD HOUSTON TX 77016|29.8911|-95.3062|Routed - Integrated|2025-04-19 13:56:12.0000000||Traffic Signal Maintenance - 12697482-2500144675 - MOUNT HOUSTON RD HIRSCH RD|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 6:57PM|NE|B|414M|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 18:57:29.0000000|3138805.7500000000|13889914.0000000000|5704 MOUNT HOUSTON RD|HOUSTON|TX|77016|0270060070001|2025-04-19 18:56:12.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Traffic Signal Maintenance 4/19/2||+++ ADDRESS WARNING +++Entered Address: MOUNT HOUSTON RD HIRSCH RDValidated Address: 5704 MOUNT HOUSTON RD - Address Id: 2018603+++ ADDRESS WARNING +++|Public Works 2500144674|12697481-2500144674|5012 TRAVIS ST HOUSTON TX 77006|29.7295|-95.3878|Routed - Integrated|2025-04-19 13:54:53.0000000||Traffic Signs - 12697481-2500144674 - 5012 Travis St|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SW|C|493W|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 18:54:53.0000000|3114728.5000000000|13830490.0000000000|5012 TRAVIS ST|HOUSTON|TX|77006|0331930000003|2025-04-19 18:54:53.0000000|UNIVERSITY PLACE|Montrose Management District|SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Bent stop sign pointing in the wrong direction|Public Works 2500144673|12697483-2500144673|6260 W LITTLE YORK RD HOUSTON TX 77088|29.8661|-95.4815|Service Completed|2025-04-19 13:53:34.0000000|Apr 19 2025 2:29PM|Traffic Signal Maintenance - 12697483-2500144673 - W Little York Rd|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 6:53PM|NW|A|411T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-19 18:53:34.0000000|3083528.2500000000|13879242.0000000000|6260 W LITTLE YORK RD|HOUSTON|TX|77088|0431760000384|2025-04-19 18:53:34.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS Warning +++Entered Address: W Little York RdValidated Address: 6260 W LITTLE YORK RD - Address Id: 519949+++ ADDRESS Warning +++Lights flashing red|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Referred to TxDot. 2500144672|20522397-2500144672|610 KRESS ST HOUSTON TX 77020|29.7779|-95.3077|Routed - Integrated|2025-04-19 13:52:52.0000000||Water Leak - 20522397-2500144672 - 610 KRESS ST|Water Leak|10 Calendar Days|Apr 29 2025 6:54PM|NE|H|494H|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 18:54:40.0000000|3139590.2500000000|13848877.0000000000|610 KRESS ST|HOUSTON|TX|77020|0120680000043|2025-04-19 18:52:52.0000000|DENVER HARBOR / PORT HOUSTON||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Water Leak 4/19/2025 1:54:40 PM||610 KRESS STMETER LEAK / GUSHING / FRONT YARD / SIDEWALK|Public Works 2500144671|2500144671|5520 CAROLINE ST HOUSTON TX 77004|29.7243|-95.387|Routed|2025-04-19 13:52:46.0000000||Parking Meter - 2500144671 - BINZ ST CAROLINE ST|Parking Meter|18 Calendar Days|May 7 2025 6:55PM|SW|D|533A|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-19 18:55:39.0000000|3115023.0000000000|13828730.0000000000|5520 CAROLINE ST|HOUSTON|TX|77004|0391640000001|2025-04-19 18:52:46.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|PM Parking Meter|FULL|18 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Parking Meter 4/19/2025 1:55:39 PM||+++ ADDRESS WARNING +++Entered Address: BINZ ST CAROLINE STValidated Address: 5520 CAROLINE ST - Address Id: 12565+++ ADDRESS WARNING +++binz and carolinecar5502w|Parking Management 2500144670|12697480-2500144670|902 T C JESTER BLVD HOUSTON TX 77008|29.7901|-95.4163|Routed - Integrated|2025-04-19 13:51:44.0000000||Traffic Signal Maintenance - 12697480-2500144670 - W 11TH ST T C JESTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 6:53PM|NW|C|452Y|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 18:53:47.0000000|3105091.2500000000|13852345.0000000000|902 T C JESTER BLVD|HOUSTON|TX|77008|0771810080024|2025-04-19 18:51:44.0000000|LAZYBROOK / TIMBERGROVE||NWTH110|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Traffic Signal Maintenance 4/19/2025 1:||+++ ADDRESS WARNING +++Entered Address: W 11TH ST T C JESTER BLVDValidated Address: 902 T C JESTER BLVD - Address Id: 43602+++ ADDRESS WARNING +++traffic lights are hanging to low|Public Works 2500144669|20522398-2500144669|5123 CREEK SHADOWS DR HOUSTON TX 77339|30.0756|-95.2002|Routed - Integrated|2025-04-19 13:49:53.0000000||Water Leak - 20522398-2500144669 - 5123 CREEK SHADOWS DR|Water Leak|10 Calendar Days|Apr 29 2025 6:54PM|GNEHSA|E|297S|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 18:54:56.0000000|3170155.3700000000|13958167.2300000000|5123 CREEK SHADOWS DR|HOUSTON|TX|77339|1143850150022|2025-04-19 18:49:53.0000000|KINGWOOD AREA||NETU116|TUESDAY|NE|NETU-A-07|TUESDAY-A|NE||2nd Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/19/2025 10:52:49||Leaking at 5123 creek shadows dr Kingwood 77339. Leaking before meter|Public Works 2500144668|12697479-2500144668|7202 PINETEX DR HOUSTON TX 77396|29.9371|-95.2808|Routed - Integrated|2025-04-19 13:48:38.0000000||Street Hazard - 12697479-2500144668 - 7200 PINETEX DR|Street Hazard|10 Calendar Days|Apr 29 2025 6:50PM|NE|B|375T|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-19 18:50:09.0000000|3146326.7500000000|13906962.0000000000|7202 PINETEX DR|HOUSTON|TX|77396|0891480000001|2025-04-19 18:48:38.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:53:37||+++ ADDRESS WARNING +++Entered Address: 7200 PINETEX DRValidated Address: 7202 PINETEX DR - Address Id: 902958+++ ADDRESS WARNING +++Missing Manhole cover citizen has placed an orange cone in the area|Public Works 2500144667|12697478-2500144667|10996 BRIAR FOREST DR HOUSTON TX 77042|29.7477|-95.5696|Routed - Integrated|2025-04-19 13:45:29.0000000||Traffic Signal Maintenance - 12697478-2500144667 - LAKESIDE ESTATES DR BRIAR FOREST DR|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 6:46PM|NW|G|489Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 18:46:21.0000000|3056905.2500000000|13835401.0000000000|10996 BRIAR FOREST DR|HOUSTON|TX|77042|none|2025-04-19 18:45:29.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: LAKESIDE ESTATES DR BRIAR FOREST DRValidated Address: 10996 BRIAR FOREST DR - Address Id: 2088409+++ ADDRESS WARNING +++Lakeside Estates Dr Briar Forest Dr|Public Works 2500144666|2500144666|8600 WOODWAY DR HOUSTON TX 77063|29.7415|-95.5175|Routed|2025-04-19 13:45:28.0000000||Health Code - 2500144666 - 8600 WOODWAY DR|Health Code|55 Calendar Days|Jun 13 2025 6:50PM|SW|G|490U|Health|Environmental Health|Health Code|0|Active|2025-04-19 18:50:04.0000000|3073468.0000000000|13833617.0000000000|8600 WOODWAY DR|HOUSTON|TX|77063|0410280030037|2025-04-19 18:45:28.0000000|MID WEST||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Health Code 4/19/2025 1:50:04 PM||8600 WOODWAY# 191|Health 2500144665|2500144665|5614 DOLORES ST HOUSTON 77057|29.7346|-95.4783|Routed|2025-04-19 13:42:53.0000000||Meter Investigation - 2500144665 - 5614 DOLORES ST|Meter Investigation|30 Calendar Days|May 19 2025 6:44PM|SW|J|491X|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-19 18:44:02.0000000|3085989.0000000000|13831488.0000000000|5614 DOLORES ST|HOUSTON||77057|1239010010005|2025-04-19 18:42:53.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chataqua Green created Meter Investigation 4/19/2025 1:44:02 PM||Per DWO Inspector The 1"in meter are damaged need to be replaced at this location|Public Works 2500144664|20522396-2500144664|12133 WHITE CAP LN HOUSTON TX 77072|29.6903|-95.594|Routed - Integrated|2025-04-19 13:39:13.0000000||Sewer Wastewater - 20522396-2500144664 - 12133 WHITE CAP LN|Sewer Wastewater|1 Calendar Day|Apr 20 2025 6:40PM|SW|F|529J|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 18:40:22.0000000|3049753.2500000000|13814291.0000000000|12133 WHITE CAP LN|HOUSTON|TX|77072|1013680000009|2025-04-19 18:39:13.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-10|MONDAY-B|SW|S|1st Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:58:42||DO NOT RUN PER G. RUIZ - Please generate a Service request and short distance line cleaning Inspections highlighted below ((zzz) and assigned them to Cuong Nguyen (E157259).|Public Works 2500144662|20522395-2500144662|6799 WILCREST DR HOUSTON TX 77072|29.7041|-95.5711|Routed - Integrated|2025-04-19 13:37:59.0000000||Sewer Wastewater - 20522395-2500144662 - 6799 WILCREST DR|Sewer Wastewater|1 Calendar Day|Apr 20 2025 6:37PM|SW|F|529G|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 18:37:59.0000000|3056873.5000000000|13819506.0000000000|6799 WILCREST DR|HOUSTON|TX|77072|none|2025-04-19 18:37:59.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:56:39||DO NOT RUN PER G. RUIZ - Please generate a Service request and short distance line cleaning Inspections highlighted below ((zzz) and assigned them to Cuong Nguyen (E157259).|Public Works 2500144660|2500144660|5305 KANSAS ST HOUSTON TX 77007|29.7818|-95.4163|Routed|2025-04-19 13:28:17.0000000||Recycling Participation NEW - 2500144660 - 5305 KANSAS ST|Recycling Participation NEW|24 Calendar Days|May 13 2025 6:29PM|NW|C|492C|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-19 18:29:21.0000000|3105132.5000000000|13849235.0000000000|5305 KANSAS ST|HOUSTON|TX|77007|0102010000099|2025-04-19 18:28:17.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Recycling Participation NEW 4/19/2025||24221121935305 KANSAS|Solid Waste Management 2500144659|2500144659|5305 KANSAS ST HOUSTON TX 77007|29.7818|-95.4163|Routed|2025-04-19 13:27:11.0000000||New Resident Container - 2500144659 - 5305 KANSAS ST|New Resident Container|12 Calendar Days|May 1 2025 6:28PM|NW|C|492C|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-19 18:28:11.0000000|3105132.5000000000|13849235.0000000000|5305 KANSAS ST|HOUSTON|TX|77007|0102010000099|2025-04-19 18:27:11.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created New Resident Container 4/19/2025 1:28:||24221121935305 KANSAS|Solid Waste Management 2500144658|2500144658|545 W 27TH ST HOUSTON TX 77008|29.8112|-95.408|Routed|2025-04-19 13:21:58.0000000||Parking Violation - 2500144658 - 545 W 27TH ST|Parking Violation|19 Calendar Days|May 8 2025 6:24PM|NW|C|452V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 18:24:54.0000000|3107408.2500000000|13859997.0000000000|545 W 27TH ST|HOUSTON|TX|77008|0200140000025|2025-04-19 18:21:58.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Parking Violation 4/19/2025 1:24:54 PM||llf9281|Parking Management 2500144657|2500144657|5667 BIRCHMONT DR HOUSTON TX 77091|29.8434|-95.4722|Routed|2025-04-19 13:12:35.0000000||MultiFamily Habitability Violation - 2500144657 - 5667 BIRCHMONT DR|MultiFamily Habitability Violation|7 Calendar Days|Apr 26 2025 6:17PM|NW|C|451G|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|0|Active|2025-04-19 18:17:38.0000000|3086705.4900000000|13871061.9400000000|5667 BIRCHMONT DR|HOUSTON|TX|77091|1119400000001|2025-04-19 18:12:35.0000000|CENTRAL NORTHWEST|Near Northwest MD|||NW|||NW|||NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created MultiFamily Habitability Violation 4/19/202||Homeless people living in vehicles parked on visitor parking spots. Loitering around the area.|Public Works 2500144656|20522394-2500144656|1303 CHENEVERT ST HOUSTON TX 77003|29.7501|-95.36|Service Completed|2025-04-19 13:12:06.0000000|Apr 19 2025 2:36PM|Sewer Wastewater - 20522394-2500144656 - 1303 CHENEVERT ST|Sewer Wastewater|1 Calendar Day|Apr 20 2025 6:12PM|NW|I|493R|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-19 18:12:49.0000000|3123326.0000000000|13838248.0000000000|1303 CHENEVERT ST|HOUSTON|TX|77003|0020070000008|2025-04-19 18:12:06.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:34:54 PM - Case # 20522394 -2500144656: All investig||1303 CHENEVERT|4/19/2025 2:34:54 PM - Case # 20522394 -2500144656: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144655|307327-2500144655|105 KELLEY ST HOUSTON TX 77009|29.8133|-95.3695|Routed - Integrated|2025-04-19 13:11:44.0000000||Nuisance On Property - 307327-2500144655 - 6000 Fulton St|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|H|453Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 18:11:44.0000000|3119609.0000000000|13861120.0000000000|105 KELLEY ST|HOUSTON|TX|77009|0660640430026|2025-04-19 18:11:44.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB FYI 311 will close this ticket and tell you to file a comp||+++ ADDRESS Warning +++Entered Address: 6000 Fulton StValidated Address: 105 KELLEY ST - Address Id: 1124778+++ ADDRESS Warning +++people are camping underneath the bridge. tents and barbecue pit are also in that area.|Neighborhoods 2500144654|12697477-2500144654|901 CLAY ST HOUSTON TX 77002|29.7545|-95.3682|Routed - Integrated|2025-04-19 13:09:51.0000000||Traffic Signal Maintenance - 12697477-2500144654 - CLAY ST TRAVIS ST|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 6:12PM|NW|I|493Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 18:12:28.0000000|3120792.2500000000|13839780.0000000000|901 CLAY ST|HOUSTON|TX|77002|0020160000033|2025-04-19 18:09:51.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Traffic Signal Maintenance 4/19/2025 1:||+++ ADDRESS WARNING +++Entered Address: CLAY ST TRAVIS STValidated Address: 901 CLAY ST - Address Id: 2088+++ ADDRESS WARNING +++clay and travis/red bulb is out on travis|Public Works 2500144653|2500144653|624 W 17TH ST HOUSTON TX 77008|29.8005|-95.409|Routed|2025-04-19 13:09:41.0000000||Container Replacement - 2500144653 - 624 W 17TH ST|Container Replacement|10 Calendar Days|Apr 29 2025 6:10PM|NW|C|452Z|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-19 18:10:45.0000000|3107209.0000000000|13856075.0000000000|624 W 17TH ST|HOUSTON|TX|77008|0201240000012|2025-04-19 18:09:41.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Container Replacement 4/19/2025 1:10:4||624 W 17TH/ EXTRA BIN|Solid Waste Management 2500144652|2500144652|2300 LAZY HOLLOW DR HOUSTON TX 77063|29.7406|-95.5174|Routed|2025-04-19 13:08:16.0000000||Health Code - 2500144652 - 2300 LAZY HOLLOW DR|Health Code|55 Calendar Days|Jun 13 2025 6:29PM|SW|G|490U|Health|Environmental Health|Health Code|0|Active|2025-04-19 18:29:57.0000000|3073499.2500000000|13833290.0000000000|2300 LAZY HOLLOW DR|HOUSTON|TX|77063|0410280030037|2025-04-19 18:08:16.0000000|MID WEST||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Health Code 4/19/2025 1:29:57 PM||Spanish Speaking no air conditioningrodents bugs|Health 2500144651|2500144651|4816 RANDON RD HOUSTON 77092|29.8389|-95.4647|Routed|2025-04-19 13:07:34.0000000||Liaison Comm - 2500144651 - 4816 RANDON RD|Liaison Comm|5 Working Days|Apr 28 2025 1:07PM|NW|C|451G|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-19 18:08:45.0000000|3089126.7500000000|13869495.0000000000|4816 RANDON RD|HOUSTON||77092|1425780010001|2025-04-19 18:07:34.0000000|CENTRAL NORTHWEST||NWTH103|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Liaison Comm 4/19/2025 1:08:45 PM||new resident containers black/ green account -9000322990274816 Randon Rd/ please have liason contact Mrs. Falgout per request|311 HelpLine 2500144650|221355-2500144650|2301 YALE ST HOUSTON TX 77008|29.8072|-95.3995|Routed - Integrated|2025-04-19 13:06:07.0000000||Tree Removal - 221355-2500144650 - 2301 YALE ST|Tree Removal|51 Calendar Days|Jun 9 2025 6:11PM|NW|C|452V|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-19 18:11:09.0000000|3110151.3200000000|13858601.5200000000|2301 YALE ST|HOUSTON|TX|77008|0200400000047|2025-04-19 18:06:07.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE||3rd Wednesday|NE||FULL|51 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Tree Removal 4/19/2025 1:11:09 PM||Large tree limb about to fall at Yale and 23rd street|Parks and Recreation 2500144649|12697475-2500144649|5502 S ACRES DR HOUSTON TX 77048|29.6423|-95.3372|Routed - Integrated|2025-04-19 13:05:35.0000000||Street Condition - 12697475-2500144649 - S ACRES DR MARTIN LUTHER KING BLVD|Street Condition|30 Calendar Days|May 19 2025 6:08PM|SE|D|574E|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 18:08:11.0000000|3131889.0000000000|13799220.0000000000|5502 S ACRES DR|HOUSTON|TX|77048|0913790000001|2025-04-19 18:05:35.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR116|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:15:37||+++ ADDRESS WARNING +++Entered Address: S ACRES DR MARTIN LUTHER KING BLVDValidated Address: 5502 S ACRES DR - Address Id: 293113+++ ADDRESS WARNING +++right side of S Acres need to be repaired extremely bumpy|Public Works 2500144648|12697476-2500144648|1801 DURHAM DR HOUSTON TX 77007|29.7765|-95.411|Routed - Integrated|2025-04-19 13:05:13.0000000||Traffic Signal Maintenance - 12697476-2500144648 - 1801 Durham Dr|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 6:05PM|NW|C|492G|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 18:05:13.0000000|3106865.2500000000|13847346.0000000000|1801 DURHAM DR|HOUSTON|TX|77007|0072920000001|2025-04-19 18:05:13.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||IH-10 Frontage EB at Durham Dr - missing "one-way" sign on mast arm for EB traffic please reinstall the one-way sign on the mast arm|Public Works 2500144647|2500144647|6821 BACHER ST HOUSTON TX 77028|29.8255|-95.2777|Routed|2025-04-19 13:03:28.0000000||Missed Garbage Pickup - 2500144647 - 6821 BACHER ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|455K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 18:08:59.0000000|3148558.7500000000|13866465.0000000000|6821 BACHER ST|HOUSTON|TX|77028|0750910040034|2025-04-19 18:03:28.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/19/2025 1:08:59||6821 BACHER ST/entire street misssed on one side|Solid Waste Management 2500144645|20522393-2500144645|12088 BEAMER RD HOUSTON TX 77089|29.592|-95.223|Service Completed|2025-04-19 12:56:28.0000000|Apr 19 2025 2:08PM|Water Service - 20522393-2500144645 - 12088 BEAMER RD|Water Service|2 Calendar Days|Apr 21 2025 5:56PM|SE|D|616B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-19 17:56:41.0000000|3168632.7500000000|13782176.0000000000|12088 BEAMER RD|HOUSTON|TX|77089|1384740010001|2025-04-19 17:56:28.0000000|SOUTH BELT / ELLINGTON||||SE|||SE|||SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:06:59 PM - Case # 20522393 -2500144645: An investiga||Per WWO - REFER TO DRINKING WATER BUSINESS IS ON LOW PRESSURE DUE TO BROKEN WATER MAIN IN DRIVE WAY. THIS IS NOT A WASTEWATER ISSUE. PRIVATE CLEAN-OUT IS CLEAR LOCATED ON RIGHT SIDE OF BUILDING BY WELL TANKS. WATER IS ALL OVER PARKING LOT DUE TO BREAK IN|4/19/2025 2:06:59 PM - Case # 20522393 -2500144645: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500144644|12697470-2500144644|9671 MEADOWVALE DR HOUSTON TX 77063|29.7269|-95.5391|Routed - Integrated|2025-04-19 12:53:00.0000000||Traffic Signs - 12697470-2500144644 - S GESSNER RD MEADOWVALE DR|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SW|F|490W|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 17:53:55.0000000|3066863.2500000000|13828004.0000000000|9671 MEADOWVALE DR|HOUSTON|TX|77063|0942120000001|2025-04-19 17:53:00.0000000|MID WEST||SWMO116|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Traffic Signs 4/19/2025 12:53:55 PM||+++ ADDRESS WARNING +++Entered Address: S GESSNER RD MEADOWVALE DRValidated Address: 9671 MEADOWVALE DR - Address Id: 357113+++ ADDRESS WARNING +++GESSNER AND MEADOWVALE|Public Works 2500144643|12697471-2500144643|9671 MEADOWVALE DR HOUSTON TX 77063|29.7269|-95.5391|Routed - Integrated|2025-04-19 12:52:02.0000000||Traffic Signs - 12697471-2500144643 - S GESSNER RD MEADOWVALE DR|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SW|F|490W|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 17:52:52.0000000|3066863.2500000000|13828004.0000000000|9671 MEADOWVALE DR|HOUSTON|TX|77063|0942120000001|2025-04-19 17:52:02.0000000|MID WEST||SWMO116|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Traffic Signs 4/19/2025 12:52:52 PM||+++ ADDRESS WARNING +++Entered Address: S GESSNER RD MEADOWVALE DRValidated Address: 9671 MEADOWVALE DR - Address Id: 357113+++ ADDRESS WARNING +++GESSNER AND MEADOWVALE|Public Works 2500144642|12697473-2500144642|5831 BURT ST HOUSTON TX 77091|29.8511|-95.431|Routed - Integrated|2025-04-19 12:51:54.0000000||Drainage - 12697473-2500144642 - 5831 BURT ST|Drainage|30 Calendar Days|May 19 2025 5:56PM|NW|B|452B|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-19 17:56:55.0000000|3099694.7300000000|13874279.7500000000|5831 BURT ST|HOUSTON|TX|77091|1414710020041|2025-04-19 17:51:54.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW||4th Tuesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:01:35||New street construction concrete has blocked culvert in ditch. The construction is new and if a hard rain occurs this blockage will prevent flow of water to exit the ditch. The culvert need to be opened to allow proper drainage.|Public Works 2500144641|12697474-2500144641|1720 MAIN ST HOUSTON TX 77002|29.751|-95.3697|Routed - Integrated|2025-04-19 12:50:42.0000000||Traffic Signals - 12697474-2500144641 - JEFFERSON ST MAIN ST|Traffic Signals|22 Calendar Days|May 11 2025 5:56PM|NW|I|493Q|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-19 17:56:35.0000000|3120218.2500000000|13838583.0000000000|1720 MAIN ST|HOUSTON|TX|77002|0020870000017|2025-04-19 17:50:42.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Traffic Signals 4/19/2025 12:56:35 PM||+++ ADDRESS WARNING +++Entered Address: JEFFERSON ST MAIN STValidated Address: 1720 MAIN ST - Address Id: 1097+++ ADDRESS WARNING +++woodway and voss|Public Works 2500144640|2500144640|3526 FUQUA ST UNINCORPORATED TX 77047|29.6122|-95.3675|Routed|2025-04-19 12:49:28.0000000||Missed Garbage Pickup - 2500144640 - 3522 FUQUA ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE||573U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 17:53:03.0000000|3122515.2500000000|13787927.0000000000|3526 FUQUA ST|UNINCORPORATED|TX|77047|0845510000106|2025-04-19 17:49:28.0000000||||||||||||SWM Collections||4 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Garbage Pickup 4/19/2025 12:53:03||+++ ADDRESS WARNING +++Entered Address: 3522 FUQUA STValidated Address: 3526 FUQUA ST - Address Id: 1859917+++ ADDRESS WARNING +++3522 Fuqua St on going issue please have supervisor make customer contact ASAP.|Solid Waste Management 2500144639|2500144639|17222 ARTWOOD LN HOUSTON TX 77489|29.5744|-95.5199|Routed|2025-04-19 12:48:56.0000000||Missed Heavy Trash Pickup - 2500144639 - 17222 ARTWOOD LN|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|SW|K|610F|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 17:57:29.0000000|3074509.7500000000|13772856.0000000000|17222 ARTWOOD LN|HOUSTON|TX|77489|5860020060160907|2025-04-19 17:48:56.0000000|FORT BEND HOUSTON||SWFR102|FRIDAY|SW|SWFR-A-02|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Heavy Trash Pickup 4/19/2025 12:5||the whole street has h/t and is upset that sr#2500134015 was closed out and threating to contact the media and her lawyer|Solid Waste Management 2500144638|12697472-2500144638|1127 MANSFIELD ST HOUSTON TX 77091|29.8506|-95.4302|Routed - Integrated|2025-04-19 12:46:51.0000000||Pothole - 12697472-2500144638 - 1127 MANSFIELD ST|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|NW|B|452B|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 17:51:53.0000000|3099934.7300000000|13874089.8000000000|1127 MANSFIELD ST|HOUSTON|TX|77091|0511270040005|2025-04-19 17:46:51.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW||4th Tuesday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|WEB 04/19/2025 07:57:35||Pot hole in the middle of the street.|Public Works 2500144637|2500144637|6114 WESTOVER ST HOUSTON TX 77033|29.6626|-95.32|Routed|2025-04-19 12:44:19.0000000||Occupancy Violation - 2500144637 - 6114 WESTOVER ST|Occupancy Violation|7 Calendar Days|Apr 26 2025 5:45PM|SE|D|534Y|Public Works|Houston Permitting Center|Occupancy Violation|0|Active|2025-04-19 17:45:45.0000000|3137014.0000000000|13806839.0000000000|6114 WESTOVER ST|HOUSTON|TX|77033|0790070060004|2025-04-19 17:44:19.0000000|SOUTH PARK||SEFR103|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Occupancy Violation 4/19/2025 12:45:45||6114 westover/multiple elderly patients inside property|Public Works 2500144636|20522392-2500144636|2915 ROBERTSON ST HOUSTON TX 77009|29.7887|-95.3573|Routed - Integrated|2025-04-19 12:43:34.0000000||Water Leak - 20522392-2500144636 - 2915 ROBERTSON ST|Water Leak|10 Calendar Days|Apr 29 2025 5:48PM|NE|H|493D|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 17:48:36.0000000|3123754.1800000000|13852303.5900000000|2915 ROBERTSON ST|HOUSTON|TX|77009|0641340040022|2025-04-19 17:43:34.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW||1st Friday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/19/2025 09:50:43||At 2915 Robertson St. Houston TX water is slowly but consistently leaking from the water meter/main box near the curb. It appears to be leaking most substantially from the side closes to the street through a narrow slot. We turned off the water valve to|Public Works 2500144635|2500144635|859 USENER ST HOUSTON TX 77009|29.7807|-95.3831|Routed|2025-04-19 12:42:39.0000000||PW CIP Project - 2500144635 - USENER ST WHITE OAK DR|PW CIP Project|5 Working Days|Apr 28 2025 1:07PM|NW|H|493B|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-19 17:44:32.0000000|3115694.5000000000|13849186.0000000000|859 USENER ST|HOUSTON|TX|77009|0561130020020|2025-04-19 17:42:39.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created PW CIP Project 4/19/2025 12:44:32 PM||+++ ADDRESS WARNING +++Entered Address: USENER ST WHITE OAK DRValidated Address: 859 USENER ST - Address Id: 59707+++ ADDRESS WARNING +++caller is concern with the placement of the temporary sign to redirect people from the katy fwy project. Please go to|Public Works 2500144634|20522391-2500144634|3303 S KIRKWOOD RD HOUSTON TX 77082|29.7245|-95.5902|Routed - Integrated|2025-04-19 12:42:28.0000000||Water Leak - 20522391-2500144634 - WESTPARK DR KIRKWOOD RD|Water Leak|10 Calendar Days|Apr 29 2025 5:43PM|SW|F|489W|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 17:43:29.0000000|3050641.5000000000|13826865.0000000000|3303 S KIRKWOOD RD|HOUSTON|TX|77082|1202000020025|2025-04-19 17:42:28.0000000|WESTCHASE||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Water Leak 4/19/2025 12:43:29 PM||+++ ADDRESS WARNING +++Entered Address: WESTPARK DR KIRKWOOD RDValidated Address: 3303 S KIRKWOOD RD - Address Id: 781721+++ ADDRESS WARNING +++WESTPARK AND S KIRKWOOD|Public Works 2500144633|20522390-2500144633|639 GILPIN ST HOUSTON TX 77034|29.6432|-95.2286|Routed - Integrated|2025-04-19 12:40:39.0000000||Water Leak - 20522390-2500144633 - 639 GILPIN ST|Water Leak|10 Calendar Days|Apr 29 2025 5:41PM|SE|E|576F|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 17:41:17.0000000|3166250.7500000000|13800704.0000000000|639 GILPIN ST|HOUSTON|TX|77034|0840730000025|2025-04-19 17:40:39.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:24:44||NULL|Public Works 2500144631|2500144631|9223 COLLEEN RD HOUSTON TX 77080|29.8252|-95.5192|Routed|2025-04-19 12:40:03.0000000||Heavy Trash Code Violation - 2500144631 - 9223 COLLEEN RD|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|NW|A|450L|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-19 17:41:34.0000000|3072030.2500000000|13864028.0000000000|9223 COLLEEN RD|HOUSTON|TX|77080|0901770000002|2025-04-19 17:40:03.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Heavy Trash Code Violation 4/19/2025 12:||NULL|Solid Waste Management 2500144630|2500144630|9227 COLLEEN RD HOUSTON TX 77080|29.8252|-95.5194|Routed|2025-04-19 12:38:04.0000000||Missed Yard Waste Pickup - 2500144630 - 9227 COLLEEN RD|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 10:00PM|NW|A|450L|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-19 17:39:05.0000000|3071949.0000000000|13864020.0000000000|9227 COLLEEN RD|HOUSTON|TX|77080|0901770000001|2025-04-19 17:38:04.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Yard Waste Pickup 4/19/2025 12:39||NULL|Solid Waste Management 2500144629|307325-2500144629|5514 DAWNRIDGE DR HOUSTON TX 77035|29.6491|-95.4842|Routed - Integrated|2025-04-19 12:36:08.0000000||Nuisance On Property - 307325-2500144629 - 5514 DAWNRIDGE DR|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|SW|K|571A|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 17:37:06.0000000|3085032.2500000000|13800323.0000000000|5514 DAWNRIDGE DR|HOUSTON|TX|77035|0871430000030|2025-04-19 17:36:08.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Nuisance On Property 4/19/2025 12:37:06||5614 DAWNRIDGE DR|Neighborhoods 2500144628|2500144628|1062 MANSFIELD ST HOUSTON TX 77091|29.8516|-95.4281|Routed|2025-04-19 12:34:50.0000000||Dead Animal Collection - 2500144628 - 1062 MANSFIELD ST|Dead Animal Collection|4 Calendar Days|Apr 23 2025 5:35PM|NW|B|452B|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 17:35:29.0000000|3100595.0000000000|13874467.0000000000|1062 MANSFIELD ST|HOUSTON|TX|77091|1414560010008|2025-04-19 17:34:50.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Dead Animal Collection 4/19/2025 12:35||dead dog in a cage in the median at Wheatley and Mansfield|Solid Waste Management 2500144627|2500144627|5614 DAWNRIDGE DR HOUSTON TX 77035|29.649|-95.4856|Routed|2025-04-19 12:34:48.0000000||Missed Recycling Pickup - 2500144627 - 5614 DAWNRIDGE DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|571A|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 17:35:31.0000000|3084599.2500000000|13800305.0000000000|5614 DAWNRIDGE DR|HOUSTON|TX|77035|0871430000036|2025-04-19 17:34:48.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Recycling Pickup 4/19/2025 12:35:||5614 DAWNRIDGE DR|Solid Waste Management 2500144626|20522389-2500144626|14610 GRAYWOOD GROVE LN HOUSTON TX 77062|29.5795|-95.1458|Service Completed|2025-04-19 12:31:09.0000000|Apr 19 2025 2:28PM|Fire Hydrant - 20522389-2500144626 - 14610 GRAYWOOD GROVE LN|Fire Hydrant|12 Calendar Days|May 1 2025 5:36PM|SE|E|618E|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-19 17:36:34.0000000|3193319.1900000000|13778420.7700000000|14610 GRAYWOOD GROVE LN|HOUSTON|TX|77062|1167570060003|2025-04-19 17:31:09.0000000|CLEAR LAKE||SETH112|THURSDAY|SE|SETH-B-09|THURSDAY-B|SE||2nd Wednesday|SE||FULL|12 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/19/2025 2:27:46 PM - Case # 20522389 -2500144626: An investiga||Fire Hydrant needs painting red and yellow|4/19/2025 2:27:46 PM - Case # 20522389 -2500144626: An investigation has been completed and we found the issue to be a Harris County issue not a City of Houston issue. We have referred this concern to Harris County. 2500144625|2500144625|5234 SOUTHLEA ST HOUSTON TX 77033|29.6837|-95.3408|Routed|2025-04-19 12:29:33.0000000||Missed Recycling Pickup - 2500144625 - 5234 SOUTHLEA ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|534N|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 17:29:59.0000000|3130164.2500000000|13814301.0000000000|5234 SOUTHLEA ST|HOUSTON|TX|77033|0751900110018|2025-04-19 17:29:33.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Recycling Pickup 4/19/2025 12:29||5234 southlea|Solid Waste Management 2500144624|12697469-2500144624|159 GEORGIA ST HOUSTON TX 77029|29.7415|-95.261|Routed - Integrated|2025-04-19 12:26:09.0000000||Traffic Signs - 12697469-2500144624 - 159 GEORGIA ST|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NE|I|495U|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 17:31:10.0000000|3154815.9000000000|13836128.3700000000|159 GEORGIA ST|HOUSTON|TX|77029|0700110230016|2025-04-19 17:26:09.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE||1st Tuesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/19/2025 12:31:10 PM||It is located across 159 Georgia St Houston TX 77029|Public Works 2500144622|2500144622|7749 RAND ST HOUSTON TX 77028|29.8054|-95.2869|Routed|2025-04-19 12:23:01.0000000||Heavy Trash Code Violation - 2500144622 - 7749 RAND ST|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|NE|B|455S|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-19 17:26:12.0000000|3145872.0000000000|13859097.0000000000|7749 RAND ST|HOUSTON|TX|77028|0710360040134|2025-04-19 17:23:01.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Heavy Trash Code Violation 4/19/2025 12:||caller states the owners of the church St Paul MBC dumped all of the tree branches in callers ditch without permission//heavy trash won't pick up because it's over the limit allowed for pick up|Solid Waste Management 2500144621|12697468-2500144621|1550 WAUGH DR HOUSTON TX 77019|29.7534|-95.3984|Routed - Integrated|2025-04-19 12:22:26.0000000||Traffic Signal Maintenance - 12697468-2500144621 - 1415 W Gray St|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 5:22PM|NW|C|492R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 17:22:26.0000000|3111117.5000000000|13839062.0000000000|1550 WAUGH DR|HOUSTON|TX|77019|1426810010001|2025-04-19 17:22:26.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|WEB||+++ ADDRESS Warning +++Entered Address: 1415 W Gray StValidated Address: 1550 WAUGH DR - Address Id: 129515+++ ADDRESS Warning +++East and north bound traffic lights don't face appropriate direction.|Public Works 2500144620|2500144620|14302 HARVEST RIDGE RD HOUSTON TX 77062|29.583|-95.1462|Routed|2025-04-19 12:21:10.0000000||Parking Violation - 2500144620 - 14302 HARVEST RIDGE RD|Parking Violation|19 Calendar Days|May 8 2025 5:26PM|SE|E|617H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 17:26:12.0000000|3193142.1900000000|13779683.2700000000|14302 HARVEST RIDGE RD|HOUSTON|TX|77062|1166430010021|2025-04-19 17:21:10.0000000|CLEAR LAKE||SETH112|THURSDAY|SE|SETH-B-09|THURSDAY-B|SE||2nd Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/19/2025 12:26:12 PM||14302 Harvest Ridge Rd cars parked illegally|Parking Management 2500144619|20522415-2500144619|8055 CAMBRIDGE ST HOUSTON TX 77054|29.6889|-95.3937|Routed - Integrated|2025-04-19 12:18:49.0000000||Fire Hydrant - 20522415-2500144619 - 2100 EL PASEO ST|Fire Hydrant|12 Calendar Days|May 1 2025 5:19PM|SW|D|533N|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-19 17:19:53.0000000|3113306.2500000000|13815842.0000000000|8055 CAMBRIDGE ST|HOUSTON|TX|77054|1155900010001|2025-04-19 17:18:49.0000000|ASTRODOME AREA||||SW|||SE|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 2100 EL PASEO STValidated Address: 8055 CAMBRIDGE ST - Address Id: 3126430+++ ADDRESS WARNING +++2100 EL PASEO413823|Public Works 2500144618|307324-2500144618|1018 TWINBROOKE DR HOUSTON TX 77088|29.8947|-95.4188|Routed - Integrated|2025-04-19 12:14:22.0000000||Nuisance On Property - 307324-2500144618 - 1018 TWINBROOKE DR|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NW|B|412L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 17:15:25.0000000|3103074.5000000000|13890230.0000000000|1018 TWINBROOKE DR|HOUSTON|TX|77088|0960330000480|2025-04-19 17:14:22.0000000|HIDDEN VALLEY||NWTU124|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW|S|3rd Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Nuisance On Property 4/19/2025 12:15:25||1018 twinbrook|Neighborhoods 2500144617|20522388-2500144617|5334 WASHINGTON AVE HOUSTON TX 77007|29.7708|-95.4161|Service Completed|2025-04-19 12:14:00.0000000|Apr 19 2025 1:26PM|Sewer Wastewater - 20522388-2500144617 - 5334 WASHINGTON AVE|Sewer Wastewater|1 Calendar Day|Apr 20 2025 5:17PM|NW|C|492G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-19 17:17:43.0000000|3105296.7500000000|13845218.0000000000|5334 WASHINGTON AVE|HOUSTON|TX|77007|0330010000001|2025-04-19 17:14:00.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 1:25:16 PM - Case # 20522388 -2500144617: All investig||Mr. Corona is a plumber with CB maintenance and they've recently replaced all lines with pvc but when they reached the street they could not send anything further. The suspect line is collapse. Please have supervisor meet with them. Issue reported in the|4/19/2025 1:25:16 PM - Case # 20522388 -2500144617: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144616|2500144616|14139 FLEETWELL DR HOUSTON TX 77045|29.6217|-95.4315|Routed|2025-04-19 12:12:59.0000000||Missed Garbage Pickup - 2500144616 - 14139 FLEETWELL DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|572P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 17:14:15.0000000|3102062.5000000000|13790871.0000000000|14139 FLEETWELL DR|HOUSTON|TX|77045|0845800000004|2025-04-19 17:12:59.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/19/2025 12:14:1||14139 fleet well|Solid Waste Management 2500144615|2500144615|16367 ANGEL ISLAND LN HOUSTON TX 77053|29.5891|-95.476|Routed|2025-04-19 12:11:34.0000000||Missed Recycling Pickup - 2500144615 - 16367 ANGEL ISLAND LN|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|611B|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 17:12:28.0000000|3088297.0000000000|13778614.0000000000|16367 ANGEL ISLAND LN|HOUSTON|TX|77053|2177020080080907|2025-04-19 17:11:34.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-02|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Recycling Pickup 4/19/2025 12:12||NULL|Solid Waste Management 2500144614|12697466-2500144614|11915 WILKIE LN HOUSTON TX 77076|29.8738|-95.3781|Routed - Integrated|2025-04-19 12:10:17.0000000||Traffic Signs - 12697466-2500144614 - 11915 WILKIE LN|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NE|H|413T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 17:11:25.0000000|3116204.7500000000|13883027.0000000000|11915 WILKIE LN|HOUSTON|TX|77076|0760030010032|2025-04-19 17:10:17.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Traffic Signs 4/19/2025 12:11:25 PM||11915 wilkie|Public Works 2500144613|2500144613|5326 CJ WALKER LN HOUSTON TX 77048|29.6284|-95.3418|Routed|2025-04-19 12:10:14.0000000||Water Meter - 2500144613 - 5326 CJ WALKER LN|Water Meter|14 Calendar Days|May 3 2025 5:14PM|SE|D|574J|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-19 17:14:28.0000000|3130481.5000000000|13794216.0000000000|5326 CJ WALKER LN|HOUSTON|TX|77048|1450560020035|2025-04-19 17:10:14.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Water Meter 4/19/2025 12:14:28 PM||caller states her and the neighbors meter box lids are open wants to know if the city opened the boxes and if there is any work being done|Public Works 2500144611|12697467-2500144611|11915 WILKIE LN HOUSTON TX 77076|29.8738|-95.3781|Routed - Integrated|2025-04-19 12:08:16.0000000||Street Condition - 12697467-2500144611 - 11915 WILKIE LN|Street Condition|30 Calendar Days|May 19 2025 5:09PM|NE|H|413T|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 17:09:20.0000000|3116204.7500000000|13883027.0000000000|11915 WILKIE LN|HOUSTON|TX|77076|0760030010032|2025-04-19 17:08:16.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 07:19:40||11915 Wilkie Ln and aggie ln|Public Works 2500144610|20522387-2500144610|12707 WESTPARK DR HOUSTON TX 77082|29.7233|-95.6099|Routed - Integrated|2025-04-19 12:07:29.0000000||Water Leak - 20522387-2500144610 - 12707 WESTPARK DR|Water Leak|10 Calendar Days|Apr 29 2025 5:09PM|SW|F|488Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 17:09:45.0000000|3044345.5000000000|13826142.0000000000|12707 WESTPARK DR|HOUSTON|TX|77082|1116760000053|2025-04-19 17:07:29.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Water Leak 4/19/2025 12:09:45 PM||leak is not private it is located in the median going into the street|Public Works 2500144608|2500144608|1102 MANSFIELD ST HOUSTON TX 77091|29.8514|-95.4291|Routed|2025-04-19 12:06:42.0000000||Dead Animal Collection - 2500144608 - MANSFIELD ST WHEATLEY ST|Dead Animal Collection|4 Calendar Days|Apr 23 2025 5:07PM|NW|B|452B|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 17:07:47.0000000|3100216.5000000000|13874451.0000000000|1102 MANSFIELD ST|HOUSTON|TX|77091|1459040010010|2025-04-19 17:06:42.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Dead Animal Collection 4/19/2025 12:07:4||+++ ADDRESS WARNING +++Entered Address: MANSFIELD ST WHEATLEY STValidated Address: 1102 MANSFIELD ST - Address Id: 3049993+++ ADDRESS WARNING +++dog is on the median in a kennel|Solid Waste Management 2500144607|2500144607|9019 FUQUA RIDGE LN HOUSTON TX 77075|29.6106|-95.259|Routed|2025-04-19 12:05:13.0000000||Missed Garbage Pickup - 2500144607 - 9019 FUQUA RIDGE LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|I|575U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 17:06:48.0000000|3156977.5000000000|13788562.0000000000|9019 FUQUA RIDGE LN|HOUSTON|TX|77075|1324120010058|2025-04-19 17:05:13.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Missed Garbage Pickup 4/19/2025 12:06:||9019 Fuqua Ridge Ln Houston TX 77075|Solid Waste Management 2500144606|221354-2500144606|11915 WILKIE LN HOUSTON TX 77076|29.8738|-95.3781|Routed - Integrated|2025-04-19 12:04:18.0000000||Tree Removal - 221354-2500144606 - 11915 WILKIE LN|Tree Removal|51 Calendar Days|Jun 9 2025 5:05PM|NE|H|413T|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-19 17:05:21.0000000|3116204.7500000000|13883027.0000000000|11915 WILKIE LN|HOUSTON|TX|77076|0760030010032|2025-04-19 17:04:18.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Tree Removal 4/19/2025 12:05:21 PM||11915 wilkie|Parks and Recreation 2500144605|2500144605|933 ASHLAND ST HOUSTON TX 77008|29.7883|-95.4037|Routed|2025-04-19 12:02:00.0000000||Missed Garbage Pickup - 2500144605 - 933 ASHLAND ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|C|492D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 17:03:01.0000000|3109050.5000000000|13851701.0000000000|933 ASHLAND ST|HOUSTON|TX|77008|0202320000004|2025-04-19 17:02:00.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/19/2025 1||odd side of street NOT collected|Solid Waste Management 2500144604|307323-2500144604|855 SARA ROSE ST HOUSTON TX 77018|29.8195|-95.4188|Routed - Integrated|2025-04-19 11:59:00.0000000||Nuisance On Property - 307323-2500144604 - 855 SARA ROSE ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NW|H|452Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 17:00:09.0000000|3103921.0000000000|13862916.0000000000|855 SARA ROSE ST|HOUSTON|TX|77018|0824330000008|2025-04-19 16:59:00.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Nuisance On Property 4/19/2025 12||Front and back yard overgrown|Neighborhoods 2500144603|20522384-2500144603|6821 STROUD DR HOUSTON TX 77074|29.699|-95.5031|Service Completed|2025-04-19 11:56:12.0000000|Apr 19 2025 12:36PM|Sewer Wastewater - 20522384-2500144603 - 6821 STROUD DR|Sewer Wastewater|1 Calendar Day|Apr 20 2025 4:57PM|SW|J|530M|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-19 16:57:01.0000000|3078483.7500000000|13818275.0000000000|6821 STROUD DR|HOUSTON|TX|77074|0834120000002|2025-04-19 16:56:12.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 12:35:39 PM - Case # 20522384 -2500144603: All investi||6821 Stroud Dr Houston TX 77074|4/19/2025 12:35:39 PM - Case # 20522384 -2500144603: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144602|20522385-2500144602|5618 LAKEFIELD DR HOUSTON TX 77033|29.6477|-95.3384|Routed - Integrated|2025-04-19 11:55:47.0000000||Water Leak - 20522385-2500144602 - 5618 LAKEFIELD DR|Water Leak|10 Calendar Days|Apr 29 2025 4:56PM|SE|D|574E|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 16:56:57.0000000|3131331.0000000000|13801239.0000000000|5618 LAKEFIELD DR|HOUSTON|TX|77033|0910060000040|2025-04-19 16:55:47.0000000|SOUTH PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 07:34:44||NULL|Public Works 2500144601|2500144601|2315 BLUE WATER LN HOUSTON TX 77018|29.8386|-95.4531|Routed|2025-04-19 11:55:14.0000000||Missed Yard Waste Pickup - 2500144601 - 2315 BLUE WATER LN|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 10:00PM|NW|C|451H|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-19 16:55:58.0000000|3092819.2500000000|13869517.0000000000|2315 BLUE WATER LN|HOUSTON|TX|77018|0950800000023|2025-04-19 16:55:14.0000000|CENTRAL NORTHWEST||NWTU109|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW|S|3rd Thursday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Yard Waste Pickup 4/19/2025 11||has been over threee months since service.|Solid Waste Management 2500144600|20522386-2500144600|12707 EMSWORTH CIR HOUSTON TX 77077|29.7548|-95.6102|Service Completed|2025-04-19 11:54:55.0000000|Apr 19 2025 3:32PM|Water Leak - 20522386-2500144600 - 12700-12746 Briar Forest Dr|Water Leak|10 Calendar Days|Apr 29 2025 4:54PM|NW|G|488L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 16:54:55.0000000|3043936.7500000000|13837591.0000000000|12707 EMSWORTH CIR|HOUSTON|TX|77077|1140490010003|2025-04-19 16:54:55.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/19/2025 3:32:30 PM - Case # 20522386 -2500144600: Dear Custome||+++ ADDRESS Warning +++Entered Address: 12700-12746 Briar Forest DrValidated Address: 12707 EMSWORTH CIR - Address Id: 450606+++ ADDRESS Warning +++Leak coming up from the middle of the road on Briar Forest.|4/19/2025 3:32:30 PM - Case # 20522386 -2500144600: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500144599|12697465-2500144599|4801 FUQUA ST HOUSTON TX 77048|29.6122|-95.3409|Routed - Integrated|2025-04-19 11:54:12.0000000||Traffic Signs - 12697465-2500144599 - 4801 FUQUA ST|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SE|D|574S|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 16:59:15.0000000|3131082.8800000000|13788414.2200000000|4801 FUQUA ST|HOUSTON|TX|77048|0261180000199|2025-04-19 16:54:12.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-07|FRIDAY-B|SE||4th Monday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/19/2025 11:59:15 AM||STOP SIGN KNOCKED DOWN|Public Works 2500144597|2500144597|4905 TILI AND GILI ST HOUSTON 77048|29.6223|-95.3397|Routed|2025-04-19 11:53:31.0000000||SWM Escalation - 2500144597 - 4813 TILI AND GILI ST|SWM Escalation|3 Working Days|Apr 24 2025 1:07PM|SE|D|574N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-19 16:53:53.0000000|3131189.2500000000|13792097.0000000000|4905 TILI AND GILI ST|HOUSTON||77048|1421150010015|2025-04-19 16:53:31.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/19/2025 11:53:53 AM||+++ ADDRESS WARNING +++Entered Address: 4813 TILI AND GILI STValidated Address: 4905 TILI AND GILI ST - Address Id: 3078388+++ ADDRESS WARNING +++|Solid Waste Management 2500144596|307322-2500144596|803 HAWTHORNE ST HOUSTON TX 77006|29.7421|-95.3892|Routed - Integrated|2025-04-19 11:48:44.0000000||Nuisance On Property - 307322-2500144596 - 803 HAWTHORNE ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|SW|C|493S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 16:53:45.0000000|3114168.9900000000|13835059.1000000000|803 HAWTHORNE ST|HOUSTON|TX|77006|0261490020002|2025-04-19 16:48:44.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW||1st Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||excessive yard debris bags for many months + other trash in residential area|Neighborhoods 2500144595|2500144595|9202 WILLOWVIEW LN HOUSTON TX 77080|29.803|-95.5167|Routed|2025-04-19 11:48:44.0000000||Missed Garbage Pickup - 2500144595 - 9202 WILLOWVIEW LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|450U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 16:49:30.0000000|3073045.7500000000|13855950.0000000000|9202 WILLOWVIEW LN|HOUSTON|TX|77080|0772810050029|2025-04-19 16:48:44.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/19/2025 11:49:30||NULL|Solid Waste Management 2500144594|20522383-2500144594|1214 E SUNNYSIDE ST HOUSTON TX 77076|29.8571|-95.3632|Routed - Integrated|2025-04-19 11:48:01.0000000||Sewer Wastewater - 20522383-2500144594 - 1214 E SUNNYSIDE ST|Sewer Wastewater|1 Calendar Day|Apr 20 2025 4:49PM|NE|H|413Y|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 16:49:01.0000000|3121116.5000000000|13877109.0000000000|1214 E SUNNYSIDE ST|HOUSTON|TX|77076|0750670100180|2025-04-19 16:48:01.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 09:26:41||1214 E SUNNYSIDE STblack water in ditch. horrible odor in area. ditch area (culvert)Sewer Wastewater - 20522131-2500143126 - 1214 E SUNNYSIDE STcitizen is still having a the same issues|Public Works 2500144592|2500144592|8225 LAWLER ST HOUSTON TX 77051|29.6722|-95.3726|Routed|2025-04-19 11:45:52.0000000||Container Replacement - 2500144592 - 8225 LAWLER ST|Container Replacement|10 Calendar Days|Apr 29 2025 4:51PM|SE|D|533T|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-19 16:51:54.0000000|3120206.2500000000|13809810.0000000000|8225 LAWLER ST|HOUSTON|TX|77051|0511380110007|2025-04-19 16:45:52.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Container Replacement 4/19/2025 11:51:5||854032415038225 lawler|Solid Waste Management 2500144591|307321-2500144591|4210 CHAPMAN ST HOUSTON TX 77009|29.7987|-95.354|Routed - Integrated|2025-04-19 11:43:07.0000000||Nuisance On Property - 307321-2500144591 - 4210 CHAPMAN ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|H|453Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 16:44:09.0000000|3124669.0000000000|13855983.0000000000|4210 CHAPMAN ST|HOUSTON|TX|77009|0310920000003|2025-04-19 16:43:07.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Nuisance On Property 4/19/2025 11||NULL|Neighborhoods 2500144590|2500144590|7915 PRESTWOOD DR HOUSTON TX 77036|29.7167|-95.525|Routed|2025-04-19 11:41:25.0000000||Missed Recycling Pickup - 2500144590 - 7915 PRESTWOOD DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|J|530B|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 16:46:28.0000000|3071351.1500000000|13824507.8600000000|7915 PRESTWOOD DR|HOUSTON|TX|77036|0931360000002|2025-04-19 16:41:25.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW||2nd Monday|SW|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/19/2025 11:46:28||No collection for 4/14 pickup still no collection on 4/19|Solid Waste Management 2500144589|2500144589|1104 SMITH ST HOUSTON TX 77002|29.7582|-95.369|Routed|2025-04-19 11:38:57.0000000||Parking Meter - 2500144589 - 1103 SMITH ST|Parking Meter|18 Calendar Days|May 7 2025 4:40PM|NW|I|493L|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-19 16:40:30.0000000|3120323.0000000000|13841092.0000000000|1104 SMITH ST|HOUSTON|TX|77002|none|2025-04-19 16:38:57.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM Parking Meter|FULL|18 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Parking Meter 4/19/2025 11:40:30 AM||+++ ADDRESS WARNING +++Entered Address: 1103 SMITH STValidated Address: 1104 SMITH ST - Address Id: 2088372+++ ADDRESS WARNING +++smi1103e|Parking Management 2500144588|2500144588|10142 HAZELHURST DR HOUSTON TX 77043|29.7978|-95.5476|Routed|2025-04-19 11:37:34.0000000||Recycling Cart Repair - 2500144588 - 10142 HAZELHURST DR|Recycling Cart Repair|14 Calendar Days|May 3 2025 4:38PM|NW|A|450W|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-19 16:38:56.0000000|3063320.2500000000|13853786.0000000000|10142 HAZELHURST DR|HOUSTON|TX|77043|0910310000003|2025-04-19 16:37:34.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Recycling Cart Repair 4/19/2025 1||NULL|Solid Waste Management 2500144587|20522382-2500144587|2829 CHIMNEY ROCK RD HOUSTON TX 77056|29.7364|-95.476|Service Completed|2025-04-19 11:34:13.0000000|Apr 19 2025 12:16PM|Water Leak - 20522382-2500144587 - 2829 CHIMNEY ROCK RD|Water Leak|10 Calendar Days|Apr 29 2025 4:34PM|SW|J|491T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 16:34:57.0000000|3086685.7500000000|13832149.0000000000|2829 CHIMNEY ROCK RD|HOUSTON|TX|77056|0770870190027|2025-04-19 16:34:13.0000000|GREATER UPTOWN|SAINT GEORGE PLACE MD|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 12:15:17 PM - Case # 20522382 -2500144587: All investi||NULL|4/19/2025 12:15:17 PM - Case # 20522382 -2500144587: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144585|2500144585|4814 ALVIN ST HOUSTON TX 77033|29.6639|-95.3521|Routed|2025-04-19 11:30:58.0000000||Missed Recycling Pickup - 2500144585 - 4814 ALVIN ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|533Z|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 16:31:33.0000000|3126818.0000000000|13807015.0000000000|4814 ALVIN ST|HOUSTON|TX|77033|0770330090004|2025-04-19 16:30:58.0000000|SUNNYSIDE|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Recycling Pickup 4/19/2025 11:||NULL|Solid Waste Management 2500144584|307320-2500144584|3006 DACCA DR HOUSTON TX 77051|29.6411|-95.3797|Routed - Integrated|2025-04-19 11:28:51.0000000||Nuisance On Property - 307320-2500144584 - 3006 DACCA DR|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|SE|D|573F|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 16:31:38.0000000|3118319.2500000000|13798436.0000000000|3006 DACCA DR|HOUSTON|TX|77051|0843340000002|2025-04-19 16:28:51.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Nuisance On Property 4/19/2025 11:31:3||3006 Dacca Dr Houston TX 77051high weeds and snake issues and junk all over the front yard|Neighborhoods 2500144582|20522380-2500144582|6334 THORNWALL ST HOUSTON TX 77092|29.8268|-95.4838|Service Completed|2025-04-19 11:17:49.0000000|Apr 19 2025 4:44PM|Fire Hydrant - 20522380-2500144582 - 6334 THORNWALL ST|Fire Hydrant|12 Calendar Days|May 1 2025 4:18PM|NW|A|451K|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-19 16:18:51.0000000|3083240.5000000000|13864925.0000000000|6334 THORNWALL ST|HOUSTON|TX|77092|0870440000013|2025-04-19 16:17:49.0000000|LANGWOOD||NWFR112|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 4:43:06 PM - Case # 20522380 -2500144582: Dear Custome||6334 THORNWALL STfire hydrant is flooding the street it is gushing from the bottom|4/19/2025 4:43:06 PM - Case # 20522380 -2500144582: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500144581|20522381-2500144581|9021 KERRWOOD LN HOUSTON TX 77080|29.8118|-95.5156|Service Completed|2025-04-19 11:16:14.0000000|Apr 19 2025 4:06PM|Water Main Valve - 20522381-2500144581 - 9021 KERRWOOD LN|Water Main Valve|5 Calendar Days|Apr 24 2025 4:21PM|NW|A|450Q|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-19 16:21:19.0000000|3073290.0900000000|13859182.4300000000|9021 KERRWOOD LN|HOUSTON|TX|77080|1219570010001|2025-04-19 16:16:14.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE||4th Thursday|NE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/19/2025 4:05:30 PM - Case # 20522381 -2500144581: All investig||Reporting no water for the neighborhood discovered at 11AM|4/19/2025 4:05:30 PM - Case # 20522381 -2500144581: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144580|2500144580|5524 GESSNER DR HOUSTON TX 77041|29.8474|-95.5447|Routed|2025-04-19 11:15:49.0000000||Occupancy Violation - 2500144580 - 5524 GESSNER DR|Occupancy Violation|7 Calendar Days|Apr 26 2025 4:18PM|NW|A|450A|Public Works|Houston Permitting Center|Occupancy Violation|0|Active|2025-04-19 16:18:21.0000000|3063685.7500000000|13871850.0000000000|5524 GESSNER DR|HOUSTON|TX|77041|0803130000117|2025-04-19 16:15:49.0000000|CARVERDALE|Spring Branch MD|NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Occupancy Violation 4/19/2025 11:18:21 A||5524 GESSNER DR caller is complaint that business does not have enough parking space so clients are using the public street. they will often block both side of the street. she would like an inspector to pass by to check it out.|Public Works 2500144579|2500144579|3910 BUTE ST HOUSTON TX 77006|29.7379|-95.3845|Routed|2025-04-19 11:12:58.0000000||Missed Heavy Trash Pickup - 2500144579 - 3910 BUTE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|SW|C|493T|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 16:17:59.0000000|3115640.0000000000|13833545.7400000000|3910 BUTE ST|HOUSTON|TX|77006|0082680000003|2025-04-19 16:12:58.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW||1st Wednesday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/19/2025 11:17:5||3910 bute street Houston tx 77006 - has been missed on the Feb tree waste AND the April tree waste pick up. there are several request in the area.|Solid Waste Management 2500144578|20522379-2500144578|7747 KENSICO RD HOUSTON TX 77036|29.6963|-95.5257|Routed - Integrated|2025-04-19 11:11:22.0000000||Sewer Wastewater - 20522379-2500144578 - 7747 KENSICO RD|Sewer Wastewater|1 Calendar Day|Apr 20 2025 4:11PM|SW|J|530K|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 16:11:41.0000000|3071346.7500000000|13817094.0000000000|7747 KENSICO RD|HOUSTON|TX|77036|0933360000001|2025-04-19 16:11:22.0000000|SHARPSTOWN|Sharpstown MD|SWTU109|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:30:45||DO NOT RUN WO GENERATED PER Q. SMITH.|Public Works 2500144577|2500144577|5946 SOUTHWIND ST HOUSTON TX 77033|29.6746|-95.3301|Routed|2025-04-19 11:11:12.0000000||Water Meter - 2500144577 - 5946 SOUTHWIND ST|Water Meter|14 Calendar Days|May 3 2025 4:12PM|SE|D|534T|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-19 16:12:19.0000000|3133687.2500000000|13811105.0000000000|5946 SOUTHWIND ST|HOUSTON|TX|77033|0761540520007|2025-04-19 16:11:12.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Water Meter 4/19/2025 11:12:19 AM||NULL|Public Works 2500144576|12697464-2500144576|3106 JUNCTION DR HOUSTON TX 77045|29.6185|-95.423|Routed - Integrated|2025-04-19 11:09:58.0000000||Traffic Signs - 12697464-2500144576 - 3106 JUNCTION DR|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SW|K|572P|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 16:12:37.0000000|3104812.2500000000|13789811.0000000000|3106 JUNCTION DR|HOUSTON|TX|77045|1281150020001|2025-04-19 16:09:58.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Traffic Signs 4/19/2025 11:12:37 AM||3106 junction dr|Public Works 2500144575|2500144575|5946 SOUTHWIND ST HOUSTON TX 77033|29.6746|-95.3301|Routed|2025-04-19 11:09:31.0000000||Container Replacement - 2500144575 - 5946 SOUTHWIND ST|Container Replacement|10 Calendar Days|Apr 29 2025 4:11PM|SE|D|534T|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-19 16:11:05.0000000|3133687.2500000000|13811105.0000000000|5946 SOUTHWIND ST|HOUSTON|TX|77033|0761540520007|2025-04-19 16:09:31.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Replacement 4/19/2025 1||hole on side of can|Solid Waste Management 2500144574|2500144574|6812 BINGLE RD HOUSTON TX 77088|29.8657|-95.4869|Routed|2025-04-19 11:09:07.0000000||Dead Animal Collection - 2500144574 - N HOUSTON ROSSLYN RD W LITTLE YORK RD|Dead Animal Collection|4 Calendar Days|Apr 23 2025 4:10PM|NW|A|411X|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 16:10:11.0000000|3081886.2500000000|13878881.0000000000|6812 BINGLE RD|HOUSTON|TX|77088|none|2025-04-19 16:09:07.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Dead Animal Collection 4/19/2025 11:10:1||+++ ADDRESS WARNING +++Entered Address: N HOUSTON ROSSLYN RD W LITTLE YORK RDValidated Address: 6812 BINGLE RD - Address Id: 2051971+++ ADDRESS WARNING +++at the entrance of woodtrails north community.|Solid Waste Management 2500144573|2500144573|9722 SPRINGMONT DR HOUSTON TX 77080|29.8293|-95.5328|Routed|2025-04-19 11:09:06.0000000||Container Replacement - 2500144573 - 9722 SPRINGMONT DR|Container Replacement|10 Calendar Days|Apr 29 2025 4:09PM|NW|A|450K|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-19 16:09:52.0000000|3067660.7500000000|13865368.0000000000|9722 SPRINGMONT DR|HOUSTON|TX|77080|0985500000016|2025-04-19 16:09:06.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR121|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Replacement 4/19/2025 11:09||2649-1270-2505|Solid Waste Management 2500144572|2500144572|5946 SOUTHWIND ST HOUSTON TX 77033|29.6746|-95.3301|Routed|2025-04-19 11:08:16.0000000||Recycling Cart Repair - 2500144572 - 5946 SOUTHWIND ST|Recycling Cart Repair|14 Calendar Days|May 3 2025 4:09PM|SE|D|534T|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-19 16:09:25.0000000|3133687.2500000000|13811105.0000000000|5946 SOUTHWIND ST|HOUSTON|TX|77033|0761540520007|2025-04-19 16:08:16.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Recycling Cart Repair 4/19/2025 1||NULL|Solid Waste Management 2500144571|221352-2500144571|5317 PEASE ST HOUSTON TX 77023|29.7317|-95.3209|Routed - Integrated|2025-04-19 11:06:11.0000000||Tree Removal - 221352-2500144571 - 5317 PEASE ST|Tree Removal|51 Calendar Days|Jun 9 2025 4:08PM|NE|I|494Y|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-19 16:08:34.0000000|3135926.2500000000|13831963.0000000000|5317 PEASE ST|HOUSTON|TX|77023|0121330110023|2025-04-19 16:06:11.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Tree Removal 4/19/2025 11:08:34 AM||5317 pease|Parks and Recreation 2500144569|2500144569|4010 MORNINGVIEW DR HOUSTON TX 77080|29.8298|-95.5202|Routed|2025-04-19 11:05:26.0000000||Building Code Violation - 2500144569 - 4004 MORNINGVIEW DR|Building Code Violation|7 Calendar Days|Apr 26 2025 4:06PM|NW|A|450L|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-19 16:06:28.0000000|3071757.7500000000|13865651.0000000000|4010 MORNINGVIEW DR|HOUSTON|TX|77080|0914880000034|2025-04-19 16:05:26.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Building Code Violation 4/19/2025||+++ ADDRESS WARNING +++Entered Address: 4004 MORNINGVIEW DRValidated Address: 4010 MORNINGVIEW DR - Address Id: 501024+++ ADDRESS WARNING +++|Public Works 2500144568|12697462-2500144568|7101 LAURA KOPPE RD HOUSTON TX 77028|29.8406|-95.3|Routed - Integrated|2025-04-19 11:05:04.0000000||Street Condition - 12697462-2500144568 - 8900 SHREVEPORT BLVD|Street Condition|30 Calendar Days|May 19 2025 4:06PM|NE|B|454H|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 16:06:15.0000000|3141399.2500000000|13871758.0000000000|7101 LAURA KOPPE RD|HOUSTON|TX|77028|0731310000001|2025-04-19 16:05:04.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:13:42||+++ ADDRESS WARNING +++Entered Address: 8900 SHREVEPORT BLVDValidated Address: 7101 LAURA KOPPE RD - Address Id: 187453+++ ADDRESS WARNING +++8900 Shreveport Blvd Houston TX 77028|Public Works 2500144567|2500144567|419 ELDER GLEN DR HOUSTON TX 77598|29.5489|-95.1387|Routed|2025-04-19 11:04:49.0000000||New Resident Container - 2500144567 - 419 ELDER GLEN DR|New Resident Container|12 Calendar Days|May 1 2025 4:05PM|SE|E|618S|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-19 16:05:38.0000000|3195935.5000000000|13767393.0000000000|419 ELDER GLEN DR|HOUSTON|TX|77598|1141340070013|2025-04-19 16:04:49.0000000|CLEAR LAKE||||SE|||SE|||SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created New Resident Container 4/19/2025 11:0||4327-8308-268|Solid Waste Management 2500144566|12697463-2500144566|4104 WEAVER RD HOUSTON TX 77093|29.8341|-95.3296|Routed - Integrated|2025-04-19 11:03:18.0000000||Street Condition - 12697463-2500144566 - 4100 WEAVER RD|Street Condition|30 Calendar Days|May 19 2025 4:06PM|NE|B|454K|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 16:06:20.0000000|3132002.5000000000|13868996.0000000000|4104 WEAVER RD|HOUSTON|TX|77093|0422310010038|2025-04-19 16:03:18.0000000|TRINITY / HOUSTON GARDENS|Greater Northside MD|NETU117|TUESDAY|NE|NWTU-A-01|TUESDAY-A|NW|S|2nd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:13:44||+++ ADDRESS WARNING +++Entered Address: 4100 WEAVER RDValidated Address: 4104 WEAVER RD - Address Id: 1229812+++ ADDRESS WARNING +++4100 Weaver Rd Houston TX 77016|Public Works 2500144565|20522378-2500144565|9030 KERRWOOD LN HOUSTON TX 77080|29.8124|-95.5159|Service Completed|2025-04-19 11:02:58.0000000|Apr 19 2025 3:58PM|Water Main Valve - 20522378-2500144565 - 9030 KERRWOOD LN|Water Main Valve|5 Calendar Days|Apr 24 2025 4:08PM|NW|A|450Q|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-19 16:08:01.0000000|3073213.8500000000|13859404.7600000000|9030 KERRWOOD LN|HOUSTON|TX|77080|0681440090059|2025-04-19 16:02:58.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE||4th Thursday|NE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/19/2025 3:58:40 PM - Case # 20522378 -2500144565: All investig||9030 KERRWOOD LN surrounds does not have currently have running water. It went off this morning Sat 4/19. TY.|4/19/2025 3:58:40 PM - Case # 20522378 -2500144565: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144564|2500144564|5317 PEASE ST HOUSTON TX 77023|29.7317|-95.3209|Routed|2025-04-19 11:02:56.0000000||Missed Heavy Trash Pickup - 2500144564 - 5317 PEASE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|NE|I|494Y|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 16:05:57.0000000|3135926.2500000000|13831963.0000000000|5317 PEASE ST|HOUSTON|TX|77023|0121330110023|2025-04-19 16:02:56.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Heavy Trash Pickup 4/19/2025 11:||5317 pease|Solid Waste Management 2500144563|12697460-2500144563|8099 HIRSCH RD HOUSTON TX 77016|29.834|-95.3289|Routed - Integrated|2025-04-19 11:02:52.0000000||Street Condition - 12697460-2500144563 - 4200 WEAVER RD|Street Condition|30 Calendar Days|May 19 2025 4:04PM|NE|B|454K|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 16:04:58.0000000|3132141.5000000000|13869000.0000000000|8099 HIRSCH RD|HOUSTON|TX|77016|0422310010012|2025-04-19 16:02:52.0000000|TRINITY / HOUSTON GARDENS|Greater Northside MD|NETU117|TUESDAY|NE|NWTU-A-01|TUESDAY-A|NW|S|2nd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:13:37||+++ ADDRESS WARNING +++Entered Address: 4200 WEAVER RDValidated Address: 8099 HIRSCH RD - Address Id: 107029+++ ADDRESS WARNING +++4200 Weaver Rd Houston TX 77016|Public Works 2500144562|2500144562|4653 MALLOW ST HOUSTON TX 77051|29.6601|-95.3563|Routed|2025-04-19 11:02:18.0000000||Trash Dumping or Illegal Dumpsite - 2500144562 - 4653 Mallow St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 18 2025 4:02PM|SE|D|533Z|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-19 16:02:18.0000000|3125533.0000000000|13805577.0000000000|4653 MALLOW ST|HOUSTON|TX|77051|0730510070033|2025-04-19 16:02:18.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta|||Solid Waste Management 2500144561|12697461-2500144561|7404 AVENUE F HOUSTON TX 77011|29.7363|-95.2928|Routed - Integrated|2025-04-19 11:01:55.0000000||Street Condition - 12697461-2500144561 - 7400 AVENUE F|Street Condition|30 Calendar Days|May 19 2025 4:03PM|NE|I|495W|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 16:03:11.0000000|3144823.5000000000|13833832.0000000000|7404 AVENUE F|HOUSTON|TX|77011|0251300000025|2025-04-19 16:01:55.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:13:39||+++ ADDRESS WARNING +++Entered Address: 7400 AVENUE FValidated Address: 7404 AVENUE F - Address Id: 72297+++ ADDRESS WARNING +++entire street needs to be repaired|Public Works 2500144560|2500144560|WESTBRANCH MEADOWS CT HOUSTON TX 77041|29.8374|-95.553|Requires Address Validation|2025-04-19 11:00:34.0000000||Water Service - 2500144560 - WESTBRANCH MEADOWS CT|Water Service|2 Calendar Days||NW|A|449H|Public Works|Houston Water|Water Service|0|Active|2025-04-19 16:00:34.0000000|3061184.9500000000|13868041.6000000000|WESTBRANCH MEADOWS CT|HOUSTON|TX|77041|1126130000069|2025-04-19 16:00:34.0000000|WESTBRANCH|Spring Branch MD|NWFR108|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW||4th Friday|NE||FULL||Portal|2025-04-20 11:15:04.1430000|none||29.831852 -95.569821 Westbranch Houston TX 77041|NULL 2500144559|307319-2500144559|4601 MALLOW ST HOUSTON TX 77051|29.6601|-95.3585|Routed - Integrated|2025-04-19 11:00:15.0000000||Nuisance On Property - 307319-2500144559 - 4601-4699 Mallow St|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|SE|D|533Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 16:00:15.0000000|3124831.0000000000|13805544.0000000000|4601 MALLOW ST|HOUSTON|TX|77051|0730510070019|2025-04-19 16:00:15.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 4601-4699 Mallow St Val||+++ ADDRESS Warning +++Entered Address: 4601-4699 Mallow StValidated Address: 4601 MALLOW ST - Address Id: 292100+++ ADDRESS Warning +++|Neighborhoods 2500144558|20522377-2500144558|25 CLIFTON ST HOUSTON TX 77011|29.7442|-95.3174|Service Completed|2025-04-19 10:58:22.0000000|Apr 19 2025 12:16PM|Fire Hydrant - 20522377-2500144558 - 16 clifton street|Fire Hydrant|12 Calendar Days|May 1 2025 3:59PM|NE|H|494U|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-19 15:59:37.0000000|3137031.0000000000|13836464.0000000000|25 CLIFTON ST|HOUSTON|TX|77011|0150120000011|2025-04-19 15:58:22.0000000|SECOND WARD|East End MD|SEMO108|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 12:14:44 PM - Case # 20522377 -2500144558: All investi||+++ ADDRESS WARNING +++Entered Address: 16 clifton streetValidated Address: 25 CLIFTON ST - Address Id: 1132273+++ ADDRESS WARNING +++caps are off and water is gushing out|4/19/2025 12:14:44 PM - Case # 20522377 -2500144558: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144557|2500144557|1855 WIRT RD HOUSTON TX 77055|29.8052|-95.4871|Routed|2025-04-19 10:58:12.0000000||Health Code - 2500144557 - 1855 WIRT RD|Health Code|55 Calendar Days|Jun 13 2025 3:59PM|NW|A|451S|Health|Environmental Health|Health Code|0|Active|2025-04-19 15:59:55.0000000|3082426.5000000000|13857041.0000000000|1855 WIRT RD|HOUSTON|TX|77055|0450700000119|2025-04-19 15:58:12.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Health Code 4/19/2025 10:59:55 AM||rats ac issues mold in apartment1855 Wirt Rd Houston TX 77055its been months with these issues|Health 2500144554|12697458-2500144554|1411 NORTH BLVD HOUSTON TX 77006|29.7276|-95.3977|Routed - Integrated|2025-04-19 10:55:29.0000000||Pothole - 12697458-2500144554 - 1403-1499 North Blvd|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|SW|C|492Z|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 15:55:29.0000000|3111611.7500000000|13829690.0000000000|1411 NORTH BLVD|HOUSTON|TX|77006|0530390000020|2025-04-19 15:55:29.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:01:32||+++ ADDRESS Warning +++Entered Address: 1403-1499 North BlvdValidated Address: 1411 NORTH BLVD - Address Id: 21483+++ ADDRESS Warning +++|Public Works 2500144553|12697459-2500144553|1412 NORTH BLVD HOUSTON TX 77006|29.7284|-95.3978|Routed - Integrated|2025-04-19 10:54:58.0000000||Pothole - 12697459-2500144553 - 1360-1412 North Blvd|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|SW|C|492Z|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 15:54:58.0000000|3111588.0000000000|13830005.0000000000|1412 NORTH BLVD|HOUSTON|TX|77006|0530390000010|2025-04-19 15:54:58.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:01:35||+++ ADDRESS Warning +++Entered Address: 1360-1412 North BlvdValidated Address: 1412 NORTH BLVD - Address Id: 30893+++ ADDRESS Warning +++|Public Works 2500144552|2500144552|17339 EDGEHAVEN DR HOUSTON TX 77489|29.5729|-95.5178|Routed|2025-04-19 10:54:11.0000000||Water Meter - 2500144552 - 17339 EDGEHAVEN DR|Water Meter|14 Calendar Days|May 3 2025 3:56PM|SW|K|610G|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-19 15:56:25.0000000|3075182.2500000000|13772322.0000000000|17339 EDGEHAVEN DR|HOUSTON|TX|77489|5860020050040907|2025-04-19 15:54:11.0000000|FORT BEND HOUSTON||SWFR102|FRIDAY|SW|SWFR-A-02|FRIDAY-A|SW|S|3rd Friday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Water Meter 4/19/2025 10:56:25 AM||NULL|Public Works 2500144551|2500144551|4426 BRIARBEND DR HOUSTON TX 77035|29.6621|-95.4522|Routed|2025-04-19 10:54:06.0000000||Missed Recycling Pickup - 2500144551 - 4426 BRIARBEND DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|531Z|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 15:54:57.0000000|3095058.2500000000|13805352.0000000000|4426 BRIARBEND DR|HOUSTON|TX|77035|0830390000752|2025-04-19 15:54:06.0000000|NEAR SOUTHWEST||SWTH116|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Recycling Pickup 4/19/2025||NULL|Solid Waste Management 2500144550|2500144550|7527 COACHWOOD DR HOUSTON TX 77071|29.6521|-95.5101|Routed|2025-04-19 10:53:21.0000000||Missed Garbage Pickup - 2500144550 - 7527 COACHWOOD DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|570C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 15:54:06.0000000|3076768.2500000000|13801167.0000000000|7527 COACHWOOD DR|HOUSTON|TX|77071|1107850000015|2025-04-19 15:53:21.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/19/2025 10:54:06||the whole area was missed|Solid Waste Management 2500144549|2500144549|17339 EDGEHAVEN DR HOUSTON TX 77489|29.5729|-95.5178|Routed|2025-04-19 10:53:15.0000000||Water/Sewer/Drainage Billing - 2500144549 - 17339 EDGEHAVEN DR|Water/Sewer/Drainage Billing|14 Calendar Days|May 3 2025 3:54PM|SW|K|610G|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-19 15:54:00.0000000|3075182.2500000000|13772322.0000000000|17339 EDGEHAVEN DR|HOUSTON|TX|77489|5860020050040907|2025-04-19 15:53:15.0000000|FORT BEND HOUSTON||SWFR102|FRIDAY|SW|SWFR-A-02|FRIDAY-A|SW|S|3rd Friday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Water/Sewer/Drainage Billing 4/19/2025||NULL|Public Works 2500144548|2500144548|2842 JUNCTION DR HOUSTON TX 77045|29.6175|-95.4198|Routed|2025-04-19 10:52:56.0000000||Trash Dumping or Illegal Dumpsite - 2500144548 - JUNCTION DR CANNATA DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 18 2025 4:02PM|SW|K|572Q|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-19 16:02:16.0000000|3105859.0000000000|13789524.0000000000|2842 JUNCTION DR|HOUSTON|TX|77045|1268050010010|2025-04-19 15:52:56.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Trash Dumping or Illegal Dumpsite 4/19/2||+++ ADDRESS WARNING +++Entered Address: JUNCTION DR CANNATA DRValidated Address: 2842 JUNCTION DR - Address Id: 292795+++ ADDRESS WARNING +++box springs/wooden foundation for bed. Metal frame. Stated ongoing issue of illegal dumping|Solid Waste Management 2500144546|2500144546|2023 NINA LEE LN HOUSTON TX 77018|29.8315|-95.449|Routed|2025-04-19 10:49:16.0000000||Container Repair - 2500144546 - 2023 NINA LEE LN|Container Repair|10 Calendar Days|Apr 29 2025 3:50PM|NW|C|451M|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-19 15:50:30.0000000|3094202.0000000000|13866953.0000000000|2023 NINA LEE LN|HOUSTON|TX|77018|0731010040005|2025-04-19 15:49:16.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Container Repair 4/19/2025 10:50:30 AM||2844735025242023 nina leeholes in can|Solid Waste Management 2500144545|2500144545|403 AVONDALE ST HOUSTON TX 77006|29.7457|-95.3864|Routed|2025-04-19 10:48:55.0000000||Heavy Trash Code Violation - 2500144545 - 403 AVONDALE ST|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|SW|C|493S|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-19 15:53:58.0000000|3114991.9100000000|13836407.9400000000|403 AVONDALE ST|HOUSTON|TX|77006|0261270010012|2025-04-19 15:48:55.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE||1st Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/19/2025 10:53:||In front of 403 Avondale (7700(zzz) there has been a pile of tree debris blocking the curb for months. It has not been removed or been attempted to be removed.|Solid Waste Management 2500144544|2500144544|11118 DALEBROOK DR HOUSTON TX 77016|29.8793|-95.2868|Routed|2025-04-19 10:47:47.0000000||New Resident Container - 2500144544 - 11118 DALEBROOK DR|New Resident Container|12 Calendar Days|May 1 2025 3:48PM|NE|B|415P|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-19 15:48:27.0000000|3145040.5000000000|13885942.0000000000|11118 DALEBROOK DR|HOUSTON|TX|77016|1025040000009|2025-04-19 15:47:47.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created New Resident Container 4/19/2025 10:48:2||470405802112|Solid Waste Management 2500144543|2500144543|7638 EIGHT WILLOWS RD HOUSTON TX 77489|29.6152|-95.4987|Routed|2025-04-19 10:45:53.0000000||Missed Recycling Pickup - 2500144543 - 7638 EIGHT WILLOWS RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|570R|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 15:46:34.0000000|3080794.2500000000|13787891.0000000000|7638 EIGHT WILLOWS RD|HOUSTON|TX|77489|1155200020043|2025-04-19 15:45:53.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Recycling Pickup 4/19/2025 10:||NULL|Solid Waste Management 2500144542|2500144542|3403 SAGE RD HOUSTON TX 77056|29.7316|-95.4666|Routed|2025-04-19 10:45:25.0000000||Dead Animal Collection - 2500144542 - SAGE RD RICHMOND AVE|Dead Animal Collection|4 Calendar Days|Apr 23 2025 3:47PM|SW|G|491Y|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 15:47:13.0000000|3089756.7500000000|13830397.0000000000|3403 SAGE RD|HOUSTON|TX|77056|0830230000001|2025-04-19 15:45:25.0000000|GREATER UPTOWN||||SW|||SW|||SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Dead Animal Collection 4/19/2025 10:47||+++ ADDRESS WARNING +++Entered Address: SAGE RD RICHMOND AVEValidated Address: 3403 SAGE RD - Address Id: 2027998+++ ADDRESS WARNING +++Sage Rd Richmond Ave.|Solid Waste Management 2500144541|2500144541|9126 JACKWOOD ST HOUSTON TX 77036|29.6874|-95.5452|Routed|2025-04-19 10:45:00.0000000||Water Meter - 2500144541 - 9126 JACKWOOD ST|Water Meter|14 Calendar Days|May 3 2025 3:46PM|SW|J|530N|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-19 15:46:05.0000000|3065268.2500000000|13813701.0000000000|9126 JACKWOOD ST|HOUSTON|TX|77036|0934370000033|2025-04-19 15:45:00.0000000|SHARPSTOWN|Sharpstown MD|SWTU110|TUESDAY|SW|SWTU-B-02|TUESDAY-B|SW|S|2nd Monday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Water Meter 4/19/2025 10:46:05 AM||9126 jackwood|Public Works 2500144540|20522375-2500144540|11018 VANDERFORD DR HOUSTON TX 77099|29.6558|-95.5739|Routed - Integrated|2025-04-19 10:42:34.0000000||Sewer Wastewater - 20522375-2500144540 - 11018 VANDERFORD DR|Sewer Wastewater|1 Calendar Day|Apr 20 2025 3:42PM|SW|F|569B|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 15:42:46.0000000|3056495.7500000000|13801929.0000000000|11018 VANDERFORD DR|HOUSTON|TX|77099|1003550000018|2025-04-19 15:42:34.0000000|ALIEF||SWMO104|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 05:54:44||DO NOT RUN WO GENERATED PER Q. SMITH.|Public Works 2500144539|2500144539|7228 DARIEN ST HOUSTON TX 77028|29.8273|-95.2976|Routed|2025-04-19 10:42:07.0000000||Missed Recycling Pickup - 2500144539 - 7228 DARIEN ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|455J|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 15:42:43.0000000|3142217.2500000000|13866930.0000000000|7228 DARIEN ST|HOUSTON|TX|77028|0660290110016|2025-04-19 15:42:07.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Recycling Pickup 4/19/2025 10:||NULL|Solid Waste Management 2500144538|20522376-2500144538|2027 SHERIDAN ST HOUSTON TX 77030|29.7071|-95.4063|Service Completed|2025-04-19 10:38:43.0000000|Apr 19 2025 11:24AM|Water Service - 20522376-2500144538 - 2039 Sheridan St|Water Service|2 Calendar Days|Apr 21 2025 3:38PM|SW|C|532H|Public Works|Houston Water|Water Service|1|Resolved|2025-04-19 15:38:43.0000000|3109119.5000000000|13822175.0000000000|2027 SHERIDAN ST|HOUSTON|TX|77030|0641010070009|2025-04-19 15:38:43.0000000|UNIVERSITY PLACE||SWTU121|TUESDAY|SW|SETU-B-03|TUESDAY-B|SE|S|3rd Monday|SW||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/19/2025 11:23:42 AM - Case # 20522376 -2500144538: All investi||+++ ADDRESS Warning +++Entered Address: 2039 Sheridan StValidated Address: 2027 SHERIDAN ST - Address Id: 185525+++ ADDRESS Warning +++Water is shut off|4/19/2025 11:23:42 AM - Case # 20522376 -2500144538: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144536|2500144536|7442 LEY RD HOUSTON TX 77028|29.8307|-95.2944|Routed|2025-04-19 10:35:59.0000000||Dead Animal Collection - 2500144536 - 7442 LEY RD|Dead Animal Collection|4 Calendar Days|Apr 23 2025 3:38PM|NE|B|455J|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 15:38:48.0000000|3143211.5000000000|13868199.0000000000|7442 LEY RD|HOUSTON|TX|77028|0670930000045|2025-04-19 15:35:59.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chelsea Davis created Dead Animal Collection 4/19/2025 10:38:48||NULL|Solid Waste Management 2500144535|2500144535|7723 MEADOWVIEW DR HOUSTON TX 77037|29.8738|-95.4001|Routed|2025-04-19 10:34:19.0000000||Missed Heavy Trash Pickup - 2500144535 - 7723 MEADOWVIEW DR|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|NE|H|412V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 15:35:07.0000000|3109235.2500000000|13882811.0000000000|7723 MEADOWVIEW DR|HOUSTON|TX|77037|0800680000009|2025-04-19 15:34:19.0000000|NORTHSIDE/NORTHLINE||NEMO117|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Heavy Trash Pickup 4/19/2025 1||NULL|Solid Waste Management 2500144534|2500144534|4613 MALLOW ST HOUSTON TX 77051|29.6601|-95.358|Routed|2025-04-19 10:31:54.0000000||Trash Dumping or Illegal Dumpsite - 2500144534 - 4613 Mallow St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 18 2025 3:31PM|SE|D|533Z|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-19 15:31:54.0000000|3124970.5000000000|13805549.0000000000|4613 MALLOW ST|HOUSTON|TX|77051|1450710010001|2025-04-19 15:31:54.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Tires were dumped|Solid Waste Management 2500144533|2500144533|7104 SHOTWELL ST HOUSTON TX 77028|29.8245|-95.312|Routed|2025-04-19 10:31:49.0000000||Missed Recycling Pickup - 2500144533 - 7104 SHOTWELL ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|454L|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 15:34:47.0000000|3137689.2500000000|13865763.0000000000|7104 SHOTWELL ST|HOUSTON|TX|77028|0660250080786|2025-04-19 15:31:49.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Recycling Pickup 4/19/2025 10:34||NULL|Solid Waste Management 2500144532|20522374-2500144532|12088 BEAMER RD HOUSTON TX 77089|29.592|-95.223|Service Completed|2025-04-19 10:31:22.0000000|Apr 19 2025 12:48PM|Sewer Wastewater - 20522374-2500144532 - 12088 BEAMER RD|Sewer Wastewater|1 Calendar Day|Apr 20 2025 3:33PM|SE|D|616B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-19 15:33:37.0000000|3168632.7500000000|13782176.0000000000|12088 BEAMER RD|HOUSTON|TX|77089|1384740010001|2025-04-19 15:31:22.0000000|SOUTH BELT / ELLINGTON||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 12:47:57 PM - Case # 20522374 -2500144532: Investigati||Mobil gas station|4/19/2025 12:47:57 PM - Case # 20522374 -2500144532: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500144529|307318-2500144529|4615 MALLOW ST HOUSTON TX 77051|29.6601|-95.358|Routed - Integrated|2025-04-19 10:28:52.0000000||Nuisance On Property - 307318-2500144529 - 4615 Mallow St|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|SE|D|533Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 15:28:52.0000000|3124995.5000000000|13805550.0000000000|4615 MALLOW ST|HOUSTON|TX|77051|1450710010002|2025-04-19 15:28:52.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||Visible Trash and hazards visible on this property and dumping near it|Neighborhoods 2500144527|2500144527|3911 LOCKWOOD DR HOUSTON TX 77026|29.7962|-95.3175|Routed|2025-04-19 10:20:44.0000000||Other - 2500144527 - 3911 Lockwood Dr|Other|3 Working Days|Apr 24 2025 1:07PM|NE|B|454Y|311 HelpLine|311 Call Handling|Other|0|Active|2025-04-19 15:20:44.0000000|3136289.7500000000|13855411.0000000000|3911 LOCKWOOD DR|HOUSTON|TX|77026|0651250310777|2025-04-19 15:20:44.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-08|FRIDAY-B|NE|S|1st Thursday|NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Cut esplanade keep the area cut in the low income areas|311 HelpLine 2500144526|2500144526|4913 FISK ST HOUSTON TX 77009|29.8046|-95.3708|Routed|2025-04-19 10:10:53.0000000||Missed Garbage Pickup - 2500144526 - 4913 FISK ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|H|453U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 15:11:49.0000000|3119285.2500000000|13857943.0000000000|4913 FISK ST|HOUSTON|TX|77009|1451680010002|2025-04-19 15:10:53.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/19/2025 10:11||entire street was not serviced.|Solid Waste Management 2500144525|2500144525|2625 PAUL QUINN ST HOUSTON TX 77091|29.848|-95.4492|Routed|2025-04-19 10:10:05.0000000||Heavy Trash Code Violation - 2500144525 - 2625 PAUL QUINN ST|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|NW|B|452A|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-19 15:15:15.0000000|3093937.1800000000|13873012.1000000000|2625 PAUL QUINN ST|HOUSTON|TX|77091|1453590060001|2025-04-19 15:10:05.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW||4th Tuesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/19/2025 10:15:||Garbage dumped on the side street|Solid Waste Management 2500144524|20522371-2500144524|6817 STROUD DR HOUSTON TX 77074|29.699|-95.5029|Routed - Integrated|2025-04-19 10:09:14.0000000||Sewer Wastewater - 20522371-2500144524 - 6817 STROUD DR|Sewer Wastewater|1 Calendar Day|Apr 20 2025 3:10PM|SW|J|530M|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 15:10:17.0000000|3078548.5000000000|13818283.0000000000|6817 STROUD DR|HOUSTON|TX|77074|0834120000003|2025-04-19 15:09:14.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 07:06:42||6817 STROUD DRSEWER IS STOPPED UP ITS AFFECTING THE WHOLE AREA|Public Works 2500144523|20522372-2500144523|11527 EARLEY FOREST LN HOUSTON TX 77043|29.7863|-95.5874|Routed - Integrated|2025-04-19 10:08:14.0000000||Fire Hydrant - 20522372-2500144523 - 11527 EARLEY FOREST LN|Fire Hydrant|12 Calendar Days|May 1 2025 3:09PM|NW|A|489A|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-19 15:09:31.0000000|3050828.2500000000|13849252.0000000000|11527 EARLEY FOREST LN|HOUSTON|TX|77043|1117880000023|2025-04-19 15:08:14.0000000|SPRING BRANCH WEST||||NW|||NW|||NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Fire Hydrant 4/19/2025 10:09:31 AM||4100881|Public Works 2500144522|20522373-2500144522|2100 W HOLCOMBE BLVD HOUSTON TX 77030|29.7065|-95.4053|Routed - Integrated|2025-04-19 10:08:12.0000000||Fire Hydrant - 20522373-2500144522 - 2100 west holcombe boulevard|Fire Hydrant|12 Calendar Days|May 1 2025 3:09PM|SW|C|532H|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-19 15:09:00.0000000|3109455.0000000000|13821974.0000000000|2100 W HOLCOMBE BLVD|HOUSTON|TX|77030|0610450000026|2025-04-19 15:08:12.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Fire Hydrant 4/19/2025 10:09:00 AM||+++ ADDRESS WARNING +++Entered Address: 2100 west holcombe boulevardValidated Address: 2100 W HOLCOMBE BLVD - Address Id: 170329+++ ADDRESS WARNING +++|Public Works 2500144521|12697457-2500144521|10117 N HOUSTON ROSSLYN RD HOUSTON TX 77088|29.8884|-95.4945|Routed - Integrated|2025-04-19 10:05:30.0000000||Traffic Signs - 12697457-2500144521 - 10117 N HOUSTON ROSSLYN RD|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NW|A|411J|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 15:10:36.0000000|3079294.3600000000|13887238.0000000000|10117 N HOUSTON ROSSLYN RD|HOUSTON|TX|77088|1147320010045|2025-04-19 15:05:30.0000000|GREATER INWOOD|Near Northwest MD|NWTU123|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW||4th Monday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/19/2025 10:10:36 AM||40 Speed limit sign has been hit by a vehicle. The pole it is on is damaged and almost on the ground.|Public Works 2500144520|2500144520|13719 LABRADOR DR HOUSTON TX 77047|29.6073|-95.413|Routed|2025-04-19 10:05:08.0000000||Missed Garbage Pickup - 2500144520 - 13719 LABRADOR DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|572U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 15:06:07.0000000|3108111.7500000000|13785845.0000000000|13719 LABRADOR DR|HOUSTON|TX|77047|0854270000005|2025-04-19 15:05:08.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/19/2025 10:06:0||13719 LABRADOR DR /entire street missed|Solid Waste Management 2500144519|2500144519|8201 WOODWARD ST HOUSTON TX 77051|29.673|-95.3734|Routed|2025-04-19 10:04:32.0000000||Container Replacement - 2500144519 - 8201 WOODWARD ST|Container Replacement|10 Calendar Days|Apr 29 2025 3:06PM|SE|D|533T|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-19 15:06:10.0000000|3119933.5000000000|13810097.0000000000|8201 WOODWARD ST|HOUSTON|TX|77051|0511370100001|2025-04-19 15:04:32.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Replacement 4/19/2025 10:06||8540-3255-103|Solid Waste Management 2500144518|307317-2500144518|502 LATHAM CT HOUSTON 77011|29.7402|-95.3208|Routed - Integrated|2025-04-19 10:04:18.0000000||Minimum Standards - 307317-2500144518 - 502 LATHAM CT|Minimum Standards|153 Working Days|Dec 1 2025 2:07PM|NE|H|494U|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-19 15:06:05.0000000|3135874.7500000000|13835037.0000000000|502 LATHAM CT|HOUSTON||77011|0380520000004|2025-04-19 15:04:18.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE||FULL|153 Working Days|Phone|2025-04-20 11:15:04.1430000|none||HASTY LIONEL04/9/2025 11:28 AMTech support has investigated area of concern. The investigation shows an unpermitted culvert in the ditch. Permits should be obtained from Code Enforcement before placing/replacing culverts to ensure optimum flow and reduce|Neighborhoods 2500144517|2500144517|817 W 19TH ST HOUSTON TX 77008|29.8028|-95.413|Routed|2025-04-19 10:01:54.0000000||Recycling Cart Replace - 2500144517 - 838 W 19TH ST|Recycling Cart Replace|14 Calendar Days|May 3 2025 3:03PM|NW|C|452U|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-19 15:03:26.0000000|3105916.5000000000|13856971.0000000000|817 W 19TH ST|HOUSTON|TX|77008|0200910000035|2025-04-19 15:01:54.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Recycling Cart Replace 4/19/2025 10:0||+++ ADDRESS WARNING +++Entered Address: 838 W 19TH STValidated Address: 817 W 19TH ST - Address Id: 1123387+++ ADDRESS WARNING +++2925-8160-1183|Solid Waste Management 2500144514|2500144514|6113 RENWICK DR HOUSTON TX 77081|29.7146|-95.4848|Routed|2025-04-19 10:00:17.0000000||Health Code - 2500144514 - 6114 RENWICK DR|Health Code|55 Calendar Days|Jun 13 2025 3:01PM|SW|J|531A|Health|Environmental Health|Health Code|0|Active|2025-04-19 15:01:57.0000000|3084175.7500000000|13824104.0000000000|6113 RENWICK DR|HOUSTON|TX|77081|none|2025-04-19 15:00:17.0000000|GULFTON||||SW|||SE|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Health Code 4/19/2025 10:01:57 AM||+++ ADDRESS WARNING +++Entered Address: 6114 RENWICK DRValidated Address: 6113 RENWICK DR - Address Id: 3038959+++ ADDRESS WARNING +++6114 Renwick DRAPT 128BCITIZEN STATES THAT THEIR IS BEDBUGS IN THE APT CITIZEN STATES THAT THEY HAVE GIVE NOTICE ABOUT THI|Health 2500144513|2500144513|2431 SHAKESPEARE ST HOUSTON TX 77030|29.714|-95.4163|Routed|2025-04-19 09:59:57.0000000||Missed Recycling Pickup - 2500144513 - 2431 SHAKESPEARE ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|C|532C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 15:01:59.0000000|3105873.5000000000|13824573.0000000000|2431 SHAKESPEARE ST|HOUSTON|TX|77030|0641690020011|2025-04-19 14:59:57.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Recycling Pickup 4/19/2025 10:01||2431 SHAKESPEARE ST|Solid Waste Management 2500144512|20522370-2500144512|5039 COURT RD HOUSTON TX 77053|29.5877|-95.4631|Service Completed|2025-04-19 09:57:04.0000000|Apr 19 2025 10:56AM|Sewer Wastewater - 20522370-2500144512 - 5039 COURT RD|Sewer Wastewater|1 Calendar Day|Apr 20 2025 2:57PM|SW|K|611C|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-19 14:57:41.0000000|3092412.7500000000|13778210.0000000000|5039 COURT RD|HOUSTON|TX|77053|6250030241900907|2025-04-19 14:57:04.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 10:56:25 AM - Case # 20522370 -2500144512: All investi||NULL|4/19/2025 10:56:25 AM - Case # 20522370 -2500144512: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144511|2500144511|7409 SUNDOWN DR HOUSTON TX 77028|29.8437|-95.2959|Routed|2025-04-19 09:53:45.0000000||Missed Recycling Pickup - 2500144511 - 7409 SUNDOWN DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|455E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 14:55:47.0000000|3142580.2500000000|13872916.0000000000|7409 SUNDOWN DR|HOUSTON|TX|77028|0740470090167|2025-04-19 14:53:45.0000000|TRINITY / HOUSTON GARDENS||NETH112|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Recycling Pickup 4/19/2025 9:55:||7409 SUNDOWN DR|Solid Waste Management 2500144510|20522369-2500144510|8866 GULF FWY HOUSTON TX 77061|29.6623|-95.2589|Service Completed|2025-04-19 09:49:38.0000000|Apr 19 2025 10:44AM|Water Service - 20522369-2500144510 - 8866 GULF FWY|Water Service|2 Calendar Days|Apr 21 2025 2:54PM|SE|I|535Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-19 14:54:39.0000000|3156405.5200000000|13807339.5300000000|8866 GULF FWY|HOUSTON|TX|77061|0471230000064|2025-04-19 14:49:38.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/19/2025 10:43:06 AM - Case # 20522369 -2500144510: Investigati||WATER METER DAMAGED MTR #00402418|4/19/2025 10:43:06 AM - Case # 20522369 -2500144510: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500144509|20522368-2500144509|8181 EL MUNDO ST HOUSTON TX 77054|29.6825|-95.3838|Service Completed|2025-04-19 09:47:52.0000000|Apr 19 2025 11:34AM|Water Service - 20522368-2500144509 - 8181 EL MUNDO ST|Water Service|2 Calendar Days|Apr 21 2025 2:51PM|SW|D|533P|Public Works|Houston Water|Water Service|1|Resolved|2025-04-19 14:51:44.0000000|3116527.2500000000|13813461.0000000000|8181 EL MUNDO ST|HOUSTON|TX|77054|1178960000002|2025-04-19 14:47:52.0000000|ASTRODOME AREA||||SW|||SE|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 11:33:51 AM - Case # 20522368 -2500144509: All investi||NULL|4/19/2025 11:33:51 AM - Case # 20522368 -2500144509: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144508|2500144508|15023 ALMEECE ST HOUSTON TX 77053|29.6084|-95.4289|Routed|2025-04-19 09:44:56.0000000||Recycling Participation NEW - 2500144508 - 15023 ALMEECE ST|Recycling Participation NEW|24 Calendar Days|May 13 2025 2:46PM|SW|K|572T|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-19 14:46:04.0000000|3103041.7500000000|13786076.0000000000|15023 ALMEECE ST|HOUSTON|TX|77053|1444250020025|2025-04-19 14:44:56.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Recycling Participation NEW 4/19/2025||15023 Almeece St Houston TX 77053|Solid Waste Management 2500144507|2500144507|15023 ALMEECE ST HOUSTON TX 77053|29.6084|-95.4289|Routed|2025-04-19 09:44:12.0000000||New Resident Container - 2500144507 - 15023 ALMEECE ST|New Resident Container|12 Calendar Days|May 1 2025 2:44PM|SW|K|572T|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-19 14:44:50.0000000|3103041.7500000000|13786076.0000000000|15023 ALMEECE ST|HOUSTON|TX|77053|1444250020025|2025-04-19 14:44:12.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created New Resident Container 4/19/2025 9:44:||15023 Almeece St Houston TX 77053|Solid Waste Management 2500144506|12697456-2500144506|12999 CULLEN BLVD HOUSTON TX 77047|29.6211|-95.3552|Routed - Integrated|2025-04-19 09:42:38.0000000||Traffic Signs - 12697456-2500144506 - 12999 CULLEN BLVD|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SE|D|573R|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 14:47:40.0000000|3126107.1200000000|13791499.9300000000|12999 CULLEN BLVD|HOUSTON|TX|77047|1416110010002|2025-04-19 14:42:38.0000000|SOUTH ACRES / CRESTMONT PARK|Five Corners HCID #10B|SEFR117|FRIDAY|SE|SEFR-B-01|FRIDAY-B|SE||4th Friday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/19/2025 9:47:40 AM||STOP SIGN DOWN AT INTERSECTION|Public Works 2500144505|2500144505|4226 S ACRES DR HOUSTON TX 77047|29.6419|-95.3599|Routed|2025-04-19 09:39:37.0000000||Missed Garbage Pickup - 2500144505 - 4226 S ACRES DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|573G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 14:40:13.0000000|3124592.2500000000|13798930.0000000000|4226 S ACRES DR|HOUSTON|TX|77047|0851100000019|2025-04-19 14:39:37.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Garbage Pickup 4/19/2025 9:40:13||NULL|Solid Waste Management 2500144503|2500144503|4114 BLUEGRASS ST HOUSTON TX 77018|29.8241|-95.4026|Routed|2025-04-19 09:36:22.0000000||Parking Violation - 2500144503 - 4146 BLUEGRASS ST|Parking Violation|19 Calendar Days|May 8 2025 2:36PM|NW|H|452M|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 14:36:52.0000000|3109073.7500000000|13864718.0000000000|4114 BLUEGRASS ST|HOUSTON|TX|77018|0772990030011|2025-04-19 14:36:22.0000000|INDEPENDENCE HEIGHTS||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Parking Violation 4/19/2025 9:36:52 AM||+++ ADDRESS WARNING +++Entered Address: 4146 BLUEGRASS STValidated Address: 4114 BLUEGRASS ST - Address Id: 113341+++ ADDRESS WARNING +++4146 Bluegrass St Houston TX 77018|Parking Management 2500144502|2500144502|1503 WINTER BAY LN HOUSTON TX 77088|29.8866|-95.4278|Routed|2025-04-19 09:35:18.0000000||Parking Violation - 2500144502 - 1503 WINTER BAY LN|Parking Violation|19 Calendar Days|May 8 2025 2:36PM|NW|B|412P|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 14:36:16.0000000|3100296.7500000000|13887194.0000000000|1503 WINTER BAY LN|HOUSTON|TX|77088|1011490000020|2025-04-19 14:35:18.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Parking Violation 4/19/2025 9:36:16 AM||1503 Winter Bay Ln Houston TX 77088|Parking Management 2500144501|2500144501|5307 YORKWOOD ST HOUSTON TX 77016|29.8704|-95.3114|Routed|2025-04-19 09:33:40.0000000||Building Code Violation - 2500144501 - 5307 YORKWOOD ST|Building Code Violation|7 Calendar Days|Apr 26 2025 2:34PM|NE|B|414V|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-19 14:34:49.0000000|3137347.5000000000|13882468.0000000000|5307 YORKWOOD ST|HOUSTON|TX|77016|1012050000117|2025-04-19 14:33:40.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Building Code Violation 4/19/2025 9:34||5307 Yorkwood St Houston TX 77016|Public Works 2500144500|2500144500|105 E SUNNYSIDE ST HOUSTON TX 77076|29.8571|-95.3793|Routed|2025-04-19 09:29:27.0000000||Parking Violation - 2500144500 - 105 E SUNNYSIDE ST|Parking Violation|19 Calendar Days|May 8 2025 2:31PM|NE|H|413X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 14:31:48.0000000|3115989.0000000000|13876950.0000000000|105 E SUNNYSIDE ST|HOUSTON|TX|77076|0730300030027|2025-04-19 14:29:27.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO111|MONDAY|NE|NWMO-B-04|MONDAY-B|NW|S|3rd Monday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Parking Violation 4/19/2025 9:31:48 A||parked in the wrong direction vehicle is blocking half of the street|Parking Management 2500144499|12697455-2500144499|201 WOODARD ST HOUSTON TX 77009|29.8109|-95.3697|Routed - Integrated|2025-04-19 09:29:14.0000000||Street Hazard - 12697455-2500144499 - 5702 FULTON ST|Street Hazard|10 Calendar Days|Apr 29 2025 2:32PM|NE|H|453U|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-19 14:32:21.0000000|3119643.7500000000|13860311.0000000000|201 WOODARD ST|HOUSTON|TX|77009|0660640390027|2025-04-19 14:29:14.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 04:37:39||+++ ADDRESS WARNING +++Entered Address: 5702 FULTON STValidated Address: 201 WOODARD ST - Address Id: 43958+++ ADDRESS WARNING +++5702 FULTON ST|Public Works 2500144498|2500144498|10503 HOMESTEAD RD HOUSTON TX 77016|29.8644|-95.3009|Routed|2025-04-19 09:28:32.0000000||Dead Animal Collection - 2500144498 - 10503 HOMESTEAD RD|Dead Animal Collection|4 Calendar Days|Apr 23 2025 2:32PM|NE|B|414Z|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 14:32:10.0000000|3140754.0000000000|13880397.0000000000|10503 HOMESTEAD RD|HOUSTON|TX|77016|0881480000121|2025-04-19 14:28:32.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chelsea Davis created Dead Animal Collection 4/19/2025 9:32:10||NULL|Solid Waste Management 2500144497|12697454-2500144497|11197 HEMPSTEAD RD HOUSTON TX 77092|29.8119|-95.4744|Routed - Integrated|2025-04-19 09:27:43.0000000||Traffic Signal Maintenance - 12697454-2500144497 - ANTOINE DR HEMPSTEAD RD|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 2:29PM|NW|A|451P|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 14:29:14.0000000|3086378.5000000000|13859551.0000000000|11197 HEMPSTEAD RD|HOUSTON|TX|77092|none|2025-04-19 14:27:43.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: ANTOINE DR HEMPSTEAD RDValidated Address: 11197 HEMPSTEAD RD - Address Id: 3118430+++ ADDRESS WARNING +++Left turn signal bulb out|Public Works 2500144496|2500144496|7702 MAPLE TREE DR HOUSTON 77088|29.8768|-95.4678|Routed|2025-04-19 09:27:24.0000000||Liaison Comm - 2500144496 - 7702 MAPLE TREE DR|Liaison Comm|5 Working Days|Apr 28 2025 1:07PM|NW|A|411Q|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-19 14:32:37.0000000|3087731.5000000000|13883238.0000000000|7702 MAPLE TREE DR|HOUSTON||77088|1015140000001|2025-04-19 14:27:24.0000000|GREATER INWOOD|Near Northwest MD|NWTU120|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Liaison Comm 4/19/2025 9:32:37 AM||NULL|311 HelpLine 2500144495|2500144495|3018 NEWHOFF ST HOUSTON TX 77026|29.7851|-95.3389|Routed|2025-04-19 09:25:54.0000000||Trash Dumping or Illegal Dumpsite - 2500144495 - 3018 NEWHOFF ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 18 2025 2:28PM|NE|B|494A|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-19 14:28:00.0000000|3129605.0000000000|13851190.0000000000|3018 NEWHOFF ST|HOUSTON|TX|77026|1407920010009|2025-04-19 14:25:54.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Trash Dumping or Illegal Dumpsite 4/1||bag was dumped on vacant property and it has a very bad odor coming from it|Solid Waste Management 2500144494|2500144494|6720 SANDRA ST HOUSTON TX 77028|29.8214|-95.3132|Routed|2025-04-19 09:23:28.0000000||Missed Recycling Pickup - 2500144494 - 6720 SANDRA ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|454Q|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 14:24:14.0000000|3137337.7500000000|13864636.0000000000|6720 SANDRA ST|HOUSTON|TX|77028|0660230000645|2025-04-19 14:23:28.0000000|TRINITY / HOUSTON GARDENS||NETH111|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Recycling Pickup 4/19/2025||NULL|Solid Waste Management 2500144493|20522367-2500144493|3607 WILLOWOOD LN HOUSTON TX 77023|29.6996|-95.3233|Routed - Integrated|2025-04-19 09:22:47.0000000||Sewer Wastewater - 20522367-2500144493 - 3607 WILLOWOOD LN|Sewer Wastewater|1 Calendar Day|Apr 20 2025 2:23PM|SE|I|534K|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-19 14:23:35.0000000|3135559.0000000000|13820276.0000000000|3607 WILLOWOOD LN|HOUSTON|TX|77023|0761260240013|2025-04-19 14:22:47.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:26:45||backyard|Public Works 2500144492|2500144492|13723 MERIDA DR HOUSTON TX 77047|29.6067|-95.4099|Routed|2025-04-19 09:19:39.0000000||Missed Recycling Pickup - 2500144492 - 13723 MERIDA DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|572U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 14:22:17.0000000|3109093.2500000000|13785653.0000000000|13723 MERIDA DR|HOUSTON|TX|77047|0854310000005|2025-04-19 14:19:39.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Recycling Pickup 4/19/2025 9:22:||NULL|Solid Waste Management 2500144491|2500144491|10062 TIMBEROAK DR HOUSTON TX 77080|29.8029|-95.5441|Routed|2025-04-19 09:15:37.0000000||Container Replacement - 2500144491 - 10062 TIMBEROAK DR|Container Replacement|10 Calendar Days|Apr 29 2025 2:16PM|NW|A|450S|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-19 14:16:58.0000000|3064356.5000000000|13855658.0000000000|10062 TIMBEROAK DR|HOUSTON|TX|77080|0902260000024|2025-04-19 14:15:37.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Container Replacement 4/19/2025 9:16:58||263684741220|Solid Waste Management 2500144489|2500144489|5058 FALLEN OAKS DR HOUSTON TX 77091|29.8478|-95.468|Routed|2025-04-19 09:11:29.0000000||Missed Garbage Pickup - 2500144489 - 5058 FALLEN OAKS DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|451C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 14:12:34.0000000|3087985.5000000000|13872729.0000000000|5058 FALLEN OAKS DR|HOUSTON|TX|77091|1014310000023|2025-04-19 14:11:29.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/19/2025 9||NULL|Solid Waste Management 2500144488|20522366-2500144488|9599 MAIN ST HOUSTON TX 77054|29.68|-95.4255|Routed - Integrated|2025-04-19 09:10:44.0000000||Water Service - 20522366-2500144488 - 9599 MAIN ST|Water Service|2 Calendar Days|Apr 21 2025 2:13PM|SW|K|532T|Public Works|Houston Water|Water Service|0|Active|2025-04-19 14:13:24.0000000|3103342.2500000000|13812127.0000000000|9599 MAIN ST|HOUSTON|TX|77054|none|2025-04-19 14:10:44.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Public Works 2500144487|12697452-2500144487|3133 TILFER ST HOUSTON 77087|29.6938|-95.3015|Routed - Integrated|2025-04-19 09:10:17.0000000||Drainage - 12697452-2500144487 - 3133 TILFER ST|Drainage|30 Calendar Days|May 19 2025 2:10PM|SE|I|534M|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-19 14:10:44.0000000|3142519.5000000000|13818376.0000000000|3133 TILFER ST|HOUSTON||77087|0591650000020|2025-04-19 14:10:17.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-04|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 04:13:36||Per WWO - Send to TDO for further investigation for the coverage to be clean. Mainline is clear MH#SB078044 upstream and MH#SB078038 downstream. Tried to make CC no one answer or called back.|Public Works 2500144486|2500144486|11227 SAGEMEADOW LN HOUSTON TX 77089|29.588|-95.2246|Service Completed|2025-04-19 09:07:53.0000000|Apr 19 2025 3:08PM|Missed Garbage Pickup - 2500144486 - 11227 SAGEMEADOW LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|616B|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-19 14:08:34.0000000|3168181.0000000000|13780690.0000000000|11227 SAGEMEADOW LN|HOUSTON|TX|77089|1015200000022|2025-04-19 14:07:53.0000000|SOUTH BELT / ELLINGTON||SETH111|THURSDAY|SE|SETH-B-01|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: Serviced||NULL|Completed by Robert Lonzo. Notes: Serviced 2500144485|20522365-2500144485|1210 SUNNYLAND HOUSTON 77023|29.7255|-95.3158|Routed - Integrated|2025-04-19 09:07:41.0000000||Water Leak - 20522365-2500144485 - 1210 SUNNYLAND|Water Leak|10 Calendar Days|Apr 29 2025 2:08PM|NE|I|534C|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 14:08:04.0000000|3137624.0000000000|13829750.0000000000|1210 SUNNYLAND|HOUSTON||77023|0600610010031|2025-04-19 14:07:41.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Amadi McNeil created Water Leak 4/19/2025 9:08:04 AM||Per WWO - At time of investigation this is not a wastewater issue and needs to be referred to drinking water inspector there's a water meter in the area and no wastewater lines there.|Public Works 2500144484|2500144484|9305 COFFEE ST HOUSTON TX 77033|29.6569|-95.3525|Routed|2025-04-19 09:05:55.0000000||Missed Garbage Pickup - 2500144484 - 9305 COFFEE ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|573D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 14:06:58.0000000|3126774.5000000000|13804468.0000000000|9305 COFFEE ST|HOUSTON|TX|77033|1379680010002|2025-04-19 14:05:55.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/19/2025 9||NULL|Solid Waste Management 2500144483|12697453-2500144483|1001 BRITTMOORE RD HOUSTON TX 77043|29.7852|-95.5699|Routed - Integrated|2025-04-19 09:05:15.0000000||Traffic Applications - 12697453-2500144483 - 1001 BRITTMOORE RD|Traffic Applications|3 Working Days|Apr 24 2025 1:07PM|NW|A|489C|Public Works|Transportation Drainage Operations|Traffic Applications|0|Active|2025-04-19 14:10:21.0000000|3056430.2700000000|13849177.7300000000|1001 BRITTMOORE RD|HOUSTON|TX|77043|none|2025-04-19 14:05:15.0000000|SPRING BRANCH WEST|Spring Branch MD|||NW|||NW|||NE||FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|none||The SB lanes of Brittmoore rd merge from 2 to 1 before intersecting with Old Katy Rd / i-10w frontage road. At the intersection in the SB direction traffic can only turn right (WB). Currently the traffic control for this merge and forced turn is only yel|Public Works 2500144482|2500144482|10228 BRINWOOD DR HOUSTON TX 77043|29.7958|-95.5514|Routed|2025-04-19 09:02:29.0000000||Missed Recycling Pickup - 2500144482 - 10228 BRINWOOD DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|449Z|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 14:03:21.0000000|3062131.5000000000|13853020.0000000000|10228 BRINWOOD DR|HOUSTON|TX|77043|0831540000030|2025-04-19 14:02:29.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Recycling Pickup 4/19/2025||NULL|Solid Waste Management 2500144481|20522364-2500144481|3216 WASHINGTON AVE HOUSTON 77007|29.7692|-95.3932|Service Completed|2025-04-19 08:59:26.0000000|Apr 19 2025 2:10PM|Water Leak - 20522364-2500144481 - 3300 WASHINGTON AVE|Water Leak|10 Calendar Days|Apr 29 2025 2:00PM|NW|C|493E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 14:00:07.0000000|3112641.0000000000|13844916.0000000000|3216 WASHINGTON AVE|HOUSTON||77007|0071350000006|2025-04-19 13:59:26.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:09:29 PM - Case # 20522364 -2500144481: An investiga||+++ ADDRESS WARNING +++Entered Address: 3300 WASHINGTON AVEValidated Address: 3216 WASHINGTON AVE - Address Id: 32815+++ ADDRESS WARNING +++3300 WASHINGTON - Per WWO - Refer to drinking water inspector for further investigation there is a water leak at 321|4/19/2025 2:09:29 PM - Case # 20522364 -2500144481: An investigation has been completed and a leak was not found at this location. 2500144480|2500144480|13711 MILAN DR HOUSTON TX 77047|29.6074|-95.412|Routed|2025-04-19 08:57:13.0000000||Missed Garbage Pickup - 2500144480 - 13711 MILAN DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|572U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 13:58:16.0000000|3108431.2500000000|13785888.0000000000|13711 MILAN DR|HOUSTON|TX|77047|0854290000002|2025-04-19 13:57:13.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/19/2025 8||NULL|Solid Waste Management 2500144478|2500144478|8100 WHEATLEY ST HOUSTON TX 77088|29.8752|-95.4294|Routed|2025-04-19 08:56:18.0000000||Dead Animal Collection - 2500144478 - Wheatley St|Dead Animal Collection|4 Calendar Days|Apr 23 2025 1:56PM|NW|B|412T|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 13:56:18.0000000|3099914.2500000000|13883052.0000000000|8100 WHEATLEY ST|HOUSTON|TX|77088|0450720010001|2025-04-19 13:56:18.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: Wheatley St Validated A||+++ ADDRESS Warning +++Entered Address: Wheatley StValidated Address: 8100 WHEATLEY ST - Address Id: 572526+++ ADDRESS Warning +++Someone dead black dock that's in a kennel. It's right in the median and there's flies all over it. Deeply disturbing.Median|Solid Waste Management 2500144477|2500144477|5202 CAVERSHAM DR HOUSTON TX 77096|29.6806|-95.4734|Routed|2025-04-19 08:56:09.0000000||Missed Yard Waste Pickup - 2500144477 - 5202 CAVERSHAM DR|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 10:00PM|SW|C|531P|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-19 14:01:11.0000000|3088112.7800000000|13811878.1000000000|5202 CAVERSHAM DR|HOUSTON|TX|77096|0952170000022|2025-04-19 13:56:09.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE||2nd Wednesday|SW|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/19/2025 9:01:11||2 weeks without pickup bags are starting to fall apart.|Solid Waste Management 2500144476|12697450-2500144476|1515 STUDEMONT ST HOUSTON TX 77007|29.7752|-95.3908|Routed - Integrated|2025-04-19 08:53:53.0000000||Bike Lane Maintenance - 12697450-2500144476 - 1515 Studemont St|Bike Lane Maintenance|10 Calendar Days|Apr 29 2025 1:53PM|NW|C|493E|Public Works|Transportation Drainage Operations|Bike Lane Maintenance|0|Active|2025-04-19 13:53:53.0000000|3113287.5000000000|13847084.0000000000|1515 STUDEMONT ST|HOUSTON|TX|77007|1457010010001|2025-04-19 13:53:53.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/19/2025 15:35:38||Footing on Temporary signage is inconspicuously protruding onto the trail creating a cycling hazard. On 4-11 while eastbound on the trail and moving to the right of the the trail to allow for passing of oncoming cyclists my pedal struck the footing and I|Public Works 2500144475|2500144475|510 W 9TH ST HOUSTON 77007|29.7868|-95.4026|Routed|2025-04-19 08:52:17.0000000||SWM Escalation - 2500144475 - 510 W 9TH ST|SWM Escalation|3 Working Days|Apr 24 2025 1:07PM|NW|C|492D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-19 13:52:59.0000000|3109396.0000000000|13851156.0000000000|510 W 9TH ST|HOUSTON||77007|0202380000044|2025-04-19 13:52:17.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/19/2025 8:52:59 AM||Bin has crack in it|Solid Waste Management 2500144474|2500144474|1712 BINGHAM ST HOUSTON TX 77007|29.7717|-95.3753|Routed|2025-04-19 08:50:42.0000000||Other - 2500144474 - 1712 Bingham St|Other|3 Working Days|Apr 24 2025 1:07PM|NW|H|493F|311 HelpLine|311 Call Handling|Other|0|Active|2025-04-19 13:50:42.0000000|3118218.5000000000|13845961.0000000000|1712 BINGHAM ST|HOUSTON|TX|77007|1373550010002|2025-04-19 13:50:42.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Trash at Brock park overflowing and smells patPark trash|311 HelpLine 2500144473|20522363-2500144473|11526 BELLSPRING DR HOUSTON TX 77072|29.7138|-95.5808|Routed - Integrated|2025-04-19 08:50:09.0000000||Water Leak - 20522363-2500144473 - 11526 BELLSPRING DR|Water Leak|10 Calendar Days|Apr 29 2025 1:53PM|SW|F|529B|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 13:53:16.0000000|3053689.2500000000|13822950.0000000000|11526 BELLSPRING DR|HOUSTON|TX|77072|1093970000025|2025-04-19 13:50:09.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Water Leak 4/19/2025 8:53:16 AM||NULL|Public Works 2500144472|12697449-2500144472|ASHLAND ST W 20TH ST HOUSTON TX 77008|29.8039|-95.4036|Routed - Integrated|2025-04-19 08:49:06.0000000||Pothole - 12697449-2500144472 - ASHLAND ST W 20TH ST|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|NW|C|452V|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 13:54:09.0000000|3108959.8600000000|13857303.3800000000|ASHLAND ST W 20TH ST|HOUSTON|TX|77008|0200860000018|2025-04-19 13:49:06.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE||3rd Wednesday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|WEB 04/19/2025 04:01:35||The hole is where the tire would rest when stopped at the traffic light|Public Works 2500144471|2500144471|5225 CALHOUN RD HOUSTON TX 77021|29.7097|-95.3411|Routed|2025-04-19 08:49:01.0000000||Litter Park - 2500144471 - 5225 CALHOUN RD|Litter Park|3 Calendar Days|Apr 22 2025 1:50PM|SE|D|534E|Parks and Recreation|Greenspace Management|Litter Park|0|Active|2025-04-19 13:50:51.0000000|3129782.5000000000|13823742.0000000000|5225 CALHOUN RD|HOUSTON|TX|77021|0410070160135|2025-04-19 13:49:01.0000000|MACGREGOR|Greater Southeast MD|||SE|||SW|||SE|PR GreenspaceStatistics|FULL|3 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Litter Park 4/19/2025 8:50:51 AM||5225 CALHOUN RD can overflowing by the large playground near the pavillion|Parks and Recreation 2500144470|2500144470|5022 HULL ST HOUSTON TX 77021|29.6898|-95.3437|Routed|2025-04-19 08:48:20.0000000||Building Code Violation - 2500144470 - 5022 HULL ST|Building Code Violation|7 Calendar Days|Apr 26 2025 1:51PM|SE|D|534N|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-19 13:51:49.0000000|3129169.2500000000|13816480.0000000000|5022 HULL ST|HOUSTON|TX|77021|0771030100243|2025-04-19 13:48:20.0000000|GREATER OST / SOUTH UNION||SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Building Code Violation 4/19/2025 8:51||5022 Hull St Houston TX 77021|Public Works 2500144469|2500144469|5815 SAMPLEY WAY HOUSTON 77092|29.8512|-95.4994|Routed|2025-04-19 08:44:26.0000000||SWM Escalation - 2500144469 - 5815 SAMPLEY WAY|SWM Escalation|3 Working Days|Apr 24 2025 1:07PM|NW|A|450D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-19 13:45:22.0000000|3077999.7800000000|13873657.0800000000|5815 SAMPLEY WAY|HOUSTON||77092|1071940000013|2025-04-19 13:44:26.0000000|FAIRBANKS / NORTHWEST CROSSING|Near Northwest MD|NWFR103|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW||4th Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created SWM Escalation 4/19/2025 8:45:22||City of Houston Drainage Utility Bill account number is 8540-1732-0037. My black trash can was damaged during pick up yesterday and I would like to order a new one. My address is 5815|Solid Waste Management 2500144468|2500144468|238 KRESS ST HOUSTON TX 77020|29.7841|-95.3077|Routed|2025-04-19 08:43:57.0000000||Missed Garbage Pickup - 2500144468 - 238 KRESS ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|H|494D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 13:49:02.0000000|3139524.6000000000|13851136.3300000000|238 KRESS ST|HOUSTON|TX|77020|0160360260001|2025-04-19 13:43:57.0000000|DENVER HARBOR / PORT HOUSTON||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE||1st Tuesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/19/2025 8:49:02 AM||238 Kress St|Solid Waste Management 2500144467|2500144467|5004 ACADEMY ST HOUSTON TX 77005|29.7266|-95.4434|Routed|2025-04-19 08:43:46.0000000||Parking Violation - 2500144467 - 5004 ACADEMY ST|Parking Violation|19 Calendar Days|May 8 2025 1:48PM|SW|C|492W|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 13:48:52.0000000|3097142.4800000000|13828897.0900000000|5004 ACADEMY ST|HOUSTON|TX|77005|0552890000019|2025-04-19 13:43:46.0000000|GREENWAY / UPPER KIRBY AREA||SWTU118|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE||1st Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/19/2025 8:48:52 AM||Abandoned vehicle|Parking Management 2500144466|2500144466|4954 N CANCUN DR HOUSTON TX 77045|29.6304|-95.4556|Routed|2025-04-19 08:38:23.0000000||Missed Garbage Pickup - 2500144466 - 4954 N CANCUN DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|571M|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 13:39:49.0000000|3094333.0000000000|13793821.0000000000|4954 N CANCUN DR|HOUSTON|TX|77045|1248070020027|2025-04-19 13:38:23.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/19/2025 8||Even side NOT collected|Solid Waste Management 2500144465|2500144465|1506 CROCKETT ST HOUSTON TX 77007|29.7738|-95.3726|Routed|2025-04-19 08:35:39.0000000||Add a Can Cancellation - 2500144465 - 1514 CROCKETT ST|Add a Can Cancellation|19 Calendar Days|May 8 2025 1:37PM|NW|H|493G|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-19 13:37:27.0000000|3119058.5000000000|13846762.0000000000|1506 CROCKETT ST|HOUSTON|TX|77007|1288740010014|2025-04-19 13:35:39.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Add a Can Cancellation 4/19/2025||+++ ADDRESS WARNING +++Entered Address: 1514 CROCKETT STValidated Address: 1506 CROCKETT ST - Address Id: 36505+++ ADDRESS WARNING +++|Solid Waste Management 2500144464|2500144464|2611 PROSPECT ST HOUSTON TX 77004|29.718|-95.3725|Routed|2025-04-19 08:34:45.0000000||Heavy Trash Code Violation - 2500144464 - 2611 Prospect St|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|SE|D|533B|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-19 13:34:45.0000000|3119735.7500000000|13826465.0000000000|2611 PROSPECT ST|HOUSTON|TX|77004|0611260350022|2025-04-19 13:34:45.0000000|MACGREGOR|Greater Southeast MD|SETU120|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||blocking sidewalk for over 3 months with garbage|Solid Waste Management 2500144463|2500144463|203 WESTMORELAND ST HOUSTON TX 77006|29.7411|-95.3848|Routed|2025-04-19 08:30:41.0000000||Parking Violation - 2500144463 - 203 WESTMORELAND ST|Parking Violation|19 Calendar Days|May 8 2025 1:31PM|SW|C|493T|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 13:31:38.0000000|3115555.5000000000|13834735.0000000000|203 WESTMORELAND ST|HOUSTON|TX|77006|0370320000010|2025-04-19 13:30:41.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Parking Violation 4/19/2025 8:31:38 AM||203 Westmoreland St|Parking Management 2500144462|20522362-2500144462|5713 ELYSIAN ST HOUSTON TX 77009|29.8117|-95.3519|Routed - Integrated|2025-04-19 08:30:13.0000000||Water Leak - 20522362-2500144462 - 5713 ELYSIAN ST|Water Leak|10 Calendar Days|Apr 29 2025 1:35PM|NE|H|453V|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 13:35:16.0000000|3125183.4000000000|13860727.6100000000|5713 ELYSIAN ST|HOUSTON|TX|77009|0311990000007|2025-04-19 13:30:13.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW||1st Friday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/19/2025 09:18:40||Water is leaking out of the pavement at the corner of Elysian St and Euel St.|Public Works 2500144461|12697448-2500144461|159 GEORGIA ST HOUSTON TX 77029|29.7413|-95.2608|Routed - Integrated|2025-04-19 08:29:11.0000000||Traffic Signs - 12697448-2500144461 - GEORGIA ST MIDWAY ST|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NE|I|495U|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 13:31:01.0000000|3154816.0000000000|13836128.0000000000|159 GEORGIA ST|HOUSTON|TX|77029|0700110230016|2025-04-19 13:29:11.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Traffic Signs 4/19/2025 8:31:01 AM||+++ ADDRESS WARNING +++Entered Address: GEORGIA ST MIDWAY STValidated Address: 159 GEORGIA ST - Address Id: 287832+++ ADDRESS WARNING +++Georgia Midway|Public Works 2500144460|2500144460|6000 VAN ZANDT ST HOUSTON TX 77016|29.8812|-95.2991|Routed|2025-04-19 08:27:05.0000000||Trash Dumping or Illegal Dumpsite - 2500144460 - 6000 VAN ZANDT ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 18 2025 1:27PM|NE|B|415N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-19 13:27:56.0000000|3141145.0000000000|13886498.0000000000|6000 VAN ZANDT ST|HOUSTON|TX|77016|0642040020036|2025-04-19 13:27:05.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Trash Dumping or Illegal Dumpsite 4/19/||6000 VAN ZANDT ST|Solid Waste Management 2500144459|2500144459|8909 WAYSIDE DR HOUSTON TX 77028|29.8433|-95.2846|Routed|2025-04-19 08:25:49.0000000||Missed Recycling Pickup - 2500144459 - 8909 N WAYSIDE DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|455F|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 13:26:44.0000000|3146080.0000000000|13872934.0000000000|8909 WAYSIDE DR|HOUSTON|TX|77028|0761180200342|2025-04-19 13:25:49.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Recycling Pickup 4/19/2025||+++ ADDRESS WARNING +++Entered Address: 8909 N WAYSIDE DRValidated Address: 8909 WAYSIDE DR - Address Id: 179484+++ ADDRESS WARNING +++|Solid Waste Management 2500144458|2500144458|4129 CRANE ST HOUSTON TX 77026|29.7972|-95.3291|Routed|2025-04-19 08:24:57.0000000||Container Replacement - 2500144458 - 4129 CRANE ST|Container Replacement|10 Calendar Days|Apr 29 2025 1:26PM|NE|B|454X|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-19 13:26:11.0000000|3132590.7500000000|13855673.0000000000|4129 CRANE ST|HOUSTON|TX|77026|0660030000119|2025-04-19 13:24:57.0000000|KASHMERE GARDENS||NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Container Replacement 4/19/2025 8:26:11||3720-0980-12784129 CRANE ST|Solid Waste Management 2500144457|12697447-2500144457|4315 RUSK ST HOUSTON TX 77023|29.7429|-95.3339|Routed - Integrated|2025-04-19 08:24:34.0000000||Street Condition - 12697447-2500144457 - 4315 Rusk St|Street Condition|30 Calendar Days|May 19 2025 1:24PM|NE|I|494T|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 13:24:34.0000000|3131687.0000000000|13835892.0000000000|4315 RUSK ST|HOUSTON|TX|77023|0130170000005|2025-04-19 13:24:34.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Friday|SE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/19/2025 03:33:32||Street is collapsing following recent water main leak|Public Works 2500144456|20522361-2500144456|731 W 20TH ST HOUSTON TX 77008|29.8041|-95.4115|Service Completed|2025-04-19 08:22:53.0000000|Apr 19 2025 12:46PM|Water Service - 20522361-2500144456 - 731 W 20TH ST|Water Service|2 Calendar Days|Apr 21 2025 1:23PM|NW|C|452U|Public Works|Houston Water|Water Service|1|Resolved|2025-04-19 13:23:36.0000000|3106389.2500000000|13857356.0000000000|731 W 20TH ST|HOUSTON|TX|77008|0200770000033|2025-04-19 13:22:53.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 12:46:26 PM - Case # 20522361 -2500144456: All investi||731 W 20th St Houston TX 77008no water|4/19/2025 12:46:26 PM - Case # 20522361 -2500144456: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144455|2500144455|6634 SYLVAN RD HOUSTON TX 77023|29.7181|-95.3124|Routed|2025-04-19 08:22:02.0000000||Heavy Trash Code Violation - 2500144455 - 6634 Sylvan Rd|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|SE|I|534C|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-19 13:22:02.0000000|3138776.7500000000|13827104.0000000000|6634 SYLVAN RD|HOUSTON|TX|77023|1379870010002|2025-04-19 13:22:02.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Tuesday|SE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||Construction site has large pile of debris 1month or longer despite having dumpster onsite Please have contractor use their dumpster for trash and not dump on their property|Solid Waste Management 2500144454|2500144454|201 TRIMBLE ST HOUSTON TX 77009|29.7924|-95.3689|Routed|2025-04-19 08:18:36.0000000||Bandit Sign - 2500144454 - Trimble St|Bandit Sign|14 Working Days|May 8 2025 10:00PM|NE|H|453Y|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-19 13:18:36.0000000|3120031.5000000000|13853533.0000000000|201 TRIMBLE ST|HOUSTON|TX|77009|0331050420007|2025-04-19 13:18:36.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW|S|1st Friday|NE|NS BanditSign|FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: Trimble St Validated Ad||+++ ADDRESS Warning +++Entered Address: Trimble StValidated Address: 201 TRIMBLE ST - Address Id: 48087+++ ADDRESS Warning +++New graffiti on Trimble St bridgemultiple locations of graffiti|Neighborhoods 2500144453|20522359-2500144453|7842 OAKINGTON DR HOUSTON TX 77071|29.6588|-95.5162|Service Completed|2025-04-19 08:18:36.0000000|Apr 19 2025 9:32AM|Water Service - 20522359-2500144453 - 7842 OAKINGTON DR|Water Service|2 Calendar Days|Apr 21 2025 1:20PM|SW|K|530Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-19 13:20:15.0000000|3074773.0000000000|13803553.0000000000|7842 OAKINGTON DR|HOUSTON|TX|77071|1092640000062|2025-04-19 13:18:36.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 9:31:44 AM - Case # 20522359 -2500144453: All investig||7842 OAKINGTON DR|4/19/2025 9:31:44 AM - Case # 20522359 -2500144453: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144452|20522360-2500144452|6330 THORNWALL ST HOUSTON TX 77092|29.8268|-95.4835|Routed - Integrated|2025-04-19 08:17:13.0000000||Fire Hydrant - 20522360-2500144452 - 6330 THORNWALL ST|Fire Hydrant|12 Calendar Days|May 1 2025 1:19PM|NW|A|451K|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-19 13:19:15.0000000|3083303.0000000000|13864931.0000000000|6330 THORNWALL ST|HOUSTON|TX|77092|0870440000012|2025-04-19 13:17:13.0000000|LANGWOOD||NWFR112|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 11:34:38||fire hydrant leaking|Public Works 2500144450|2500144450|1512 YALE ST HOUSTON TX 77008|29.7987|-95.3991|Routed|2025-04-19 08:15:57.0000000||Missed Garbage Pickup - 2500144450 - 1532 YALE ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|C|452Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 13:16:46.0000000|3110441.5000000000|13855505.0000000000|1512 YALE ST|HOUSTON|TX|77008|1305890010004|2025-04-19 13:15:57.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/19/2025 8:16:46||+++ ADDRESS WARNING +++Entered Address: 1532 YALE STValidated Address: 1512 YALE ST - Address Id: 1853371+++ ADDRESS WARNING +++1532 YALE ST|Solid Waste Management 2500144449|2500144449|1300 AFTON ST HOUSTON TX 77055|29.7927|-95.4732|Routed|2025-04-19 08:14:48.0000000||Heavy Trash Code Violation - 2500144449 - 1300 AFTON ST|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|NW|A|451Y|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-19 13:19:50.0000000|3087033.2500000000|13852657.6700000000|1300 AFTON ST|HOUSTON|TX|77055|1179500010005|2025-04-19 13:14:48.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/19/2025 8:19:5||Abandoned vehicle two flat front tires expired tags not moved in months|Solid Waste Management 2500144448|20522358-2500144448|6406 LUDINGTON DR HOUSTON TX 77035|29.6514|-95.5036|Routed - Integrated|2025-04-19 08:12:55.0000000||Water Leak - 20522358-2500144448 - 6406 LUDINGTON DR|Water Leak|10 Calendar Days|Apr 29 2025 1:14PM|SW|K|570D|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 13:14:15.0000000|3078845.5000000000|13800984.0000000000|6406 LUDINGTON DR|HOUSTON|TX|77035|1131510000010|2025-04-19 13:12:55.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|3rd Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 04:50:40||NULL|Public Works 2500144447|2500144447|324 W 26TH ST HOUSTON TX 77008|29.8099|-95.4026|Routed|2025-04-19 08:11:12.0000000||Parking Violation - 2500144447 - 324 W 26th St|Parking Violation|19 Calendar Days|May 8 2025 1:11PM|NW|C|452V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 13:11:12.0000000|3109131.7500000000|13859566.0000000000|324 W 26TH ST|HOUSTON|TX|77008|1418920010001|2025-04-19 13:11:12.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Cars continually blocking the fire hydrant Every day especially at night Please put up no parking signscars blocking fire hydrant|Parking Management 2500144446|2500144446|7101 GREENVILLE ST HOUSTON TX 77020|29.7775|-95.2987|Routed|2025-04-19 08:10:52.0000000||Parking Violation - 2500144446 - 7101 GREENVILLE ST|Parking Violation|19 Calendar Days|May 8 2025 1:13PM|NE|H|494H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 13:13:34.0000000|3142445.2500000000|13848821.0000000000|7101 GREENVILLE ST|HOUSTON|TX|77020|0182700030012|2025-04-19 13:10:52.0000000|DENVER HARBOR / PORT HOUSTON||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE|S|1st Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Parking Violation 4/19/2025 8:13:34 AM||NULL|Parking Management 2500144444|2500144444|7106 JALNA ST HOUSTON TX 77055|29.8023|-95.4724|Routed|2025-04-19 08:08:21.0000000||Missed Garbage Pickup - 2500144444 - 7106 JALNA ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|451U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 13:09:03.0000000|3087105.2500000000|13856129.0000000000|7106 JALNA ST|HOUSTON|TX|77055|0771210060018|2025-04-19 13:08:21.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/19/2025 8:09:03||7106 JALNA ST|Solid Waste Management 2500144443|307316-2500144443|3815 MANGUM RD HOUSTON TX 77092|29.8244|-95.4628|Routed - Integrated|2025-04-19 07:58:11.0000000||Nuisance On Property - 307316-2500144443 - 3815 Mangum Rd|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NW|C|451L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 12:58:11.0000000|3089902.0000000000|13864270.0000000000|3815 MANGUM RD|HOUSTON|TX|77092|0844400000034|2025-04-19 12:58:11.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Homeless individuals defecting and urinating in public view on the property.. All actions are in plain view of elementary school kids walking to and from school.random people park on the side of the former dry cleaning business and consume drugs and alcoho|Neighborhoods 2500144442|2500144442|2415 CHAPMAN ST HOUSTON TX 77009|29.7839|-95.3541|Routed|2025-04-19 07:58:01.0000000||Missed Garbage Pickup - 2500144442 - 2415 CHAPMAN ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|H|493D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 12:59:12.0000000|3124800.0000000000|13850605.0000000000|2415 CHAPMAN ST|HOUSTON|TX|77009|1403480010003|2025-04-19 12:58:01.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/19/2025 7||odd side of street NOT collected|Solid Waste Management 2500144441|20522357-2500144441|6315 SKYLINE DR HOUSTON TX 77057|29.7281|-95.4935|Routed - Integrated|2025-04-19 07:56:25.0000000||Water Service - 20522357-2500144441 - 6327 SKYLINE DR|Water Service|2 Calendar Days|Apr 21 2025 12:57PM|SW|J|491W|Public Works|Houston Water|Water Service|0|Active|2025-04-19 12:57:00.0000000|3081211.2500000000|13828893.0000000000|6315 SKYLINE DR|HOUSTON|TX|77057|0690440080204|2025-04-19 12:56:25.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Water Service 4/19/2025 7:57:00 AM||+++ ADDRESS WARNING +++Entered Address: 6327 SKYLINE DRValidated Address: 6315 SKYLINE DR - Address Id: 346915+++ ADDRESS WARNING +++6327 SKYLINE DR|Public Works 2500144440|20522356-2500144440|1026 W 30TH ST HOUSTON TX 77018|29.8139|-95.4189|Routed - Integrated|2025-04-19 07:46:45.0000000||Fire Hydrant - 20522356-2500144440 - 1026 W 30TH ST|Fire Hydrant|12 Calendar Days|May 1 2025 12:47PM|NW|C|452Q|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-19 12:47:36.0000000|3103930.0000000000|13860858.0000000000|1026 W 30TH ST|HOUSTON|TX|77018|0830900000118|2025-04-19 12:46:45.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Fire Hydrant 4/19/2025 7:47:36 AM||1026 W 30TH ST|Public Works 2500144439|2500144439|4719 N WAYSIDE DR HOUSTON TX 77028|29.8039|-95.2845|Routed|2025-04-19 07:37:49.0000000||PW CIP Project - 2500144439 - 4798 N WAYSIDE DR|PW CIP Project|5 Working Days|Apr 28 2025 1:07PM|NE|B|455T|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-19 12:41:05.0000000|3146519.5000000000|13858460.0000000000|4719 N WAYSIDE DR|HOUSTON|TX|77028|0710350020039|2025-04-19 12:37:49.0000000|SETTEGAST||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE|S|1st Tuesday|NE|CP CapitalProject|FULL|5 Working Days|Portal|2025-04-20 11:15:04.1430000|Angelica Brackins created PW CIP Project 4/19/2025 7:41:05 AM||+++ ADDRESS WARNING +++Entered Address: 4798 N WAYSIDE DRValidated Address: 4719 N WAYSIDE DR - Address Id: 186301+++ ADDRESS WARNING +++Request for reconstruction of Wayside from Loop 610 to Tidwell|Public Works 2500144437|2500144437|AIRPORT BLVD HINMAN ST HOUSTON TX 77061|29.6579|-95.2676|Requires Address Validation|2025-04-19 07:32:54.0000000||Water Service - 2500144437 - AIRPORT BLVD HINMAN ST|Water Service|2 Calendar Days||SE|I|575C|Public Works|Houston Water|Water Service|0|Active|2025-04-19 12:32:54.0000000|3153661.2600000000|13805678.3400000000|AIRPORT BLVD HINMAN ST|HOUSTON|TX|77061|none|2025-04-19 12:32:54.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SE|||SE||FULL||Portal|2025-04-20 11:15:04.1430000|none||Water is leaking from Median/Curb (possibly from water sprinklers)|NULL 2500144436|2500144436|10627 ALCOTT DR HOUSTON TX 77043|29.8157|-95.5603|Routed|2025-04-19 07:28:07.0000000||Missed Garbage Pickup - 2500144436 - 10627 ALCOTT DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|449R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 12:28:53.0000000|3059108.2500000000|13860188.0000000000|10627 ALCOTT DR|HOUSTON|TX|77043|0822180000007|2025-04-19 12:28:07.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR109|FRIDAY|NW|NWFR-A-10|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/19/2025 7||NULL|Solid Waste Management 2500144435|2500144435|7233 HOWTON ST HOUSTON TX 77028|29.8182|-95.2983|Routed|2025-04-19 07:24:17.0000000||New Resident Container - 2500144435 - 7233 HOWTON ST|New Resident Container|12 Calendar Days|May 1 2025 12:25PM|NE|B|455N|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-19 12:25:56.0000000|3142105.7500000000|13863610.0000000000|7233 HOWTON ST|HOUSTON|TX|77028|0730640060015|2025-04-19 12:24:17.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created New Resident Container 4/19/2025 7:25:56||7233 HOWTON ST|Solid Waste Management 2500144434|12697445-2500144434|N WAYSIDE DR HOUSTON TX 77028|29.8277|-95.2844|Service Completed|2025-04-19 07:23:22.0000000|Apr 19 2025 7:43AM|Street Hazard - 12697445-2500144434 - N WAYSIDE DR|Street Hazard|10 Calendar Days|Apr 29 2025 12:24PM|NE|B|455K|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-19 12:24:14.0000000|3146344.5300000000|13867222.8900000000|N WAYSIDE DR|HOUSTON|TX|77028|none|2025-04-19 12:23:22.0000000|SETTEGAST||||NE|||NW|||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 64. Referred for further investigation ... ... Close||Request for reconstruction of Wayside from Loop 610 to Tidwell|Resolution :64. Referred for further investigationClose Comments :Created service request number 2500144439 for further investigation 2500144433|12697446-2500144433|BROOKTREE DR W T C JESTER BLVD HOUSTON TX 77008|29.805|-95.4355|Routed - Integrated|2025-04-19 07:23:18.0000000||Traffic Signs - 12697446-2500144433 - BROOKTREE DR W T C JESTER BLVD|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 12:28:22.0000000|3098803.9400000000|13857427.4600000000|BROOKTREE DR W T C JESTER BLVD|HOUSTON|TX|77008|none|2025-04-19 12:23:18.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW||3rd Wednesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Stop sign leaning over|Public Works 2500144432|2500144432|1103 TABOR ST HOUSTON TX 77009|29.8012|-95.3775|Routed|2025-04-19 07:19:15.0000000||Building Code Violation - 2500144432 - 1103 TABOR ST|Building Code Violation|7 Calendar Days|Apr 26 2025 12:20PM|NW|H|453X|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-19 12:20:23.0000000|3117210.0000000000|13856660.0000000000|1103 TABOR ST|HOUSTON|TX|77009|0331410120005|2025-04-19 12:19:15.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-06|THURSDAY-A|NW|S|1st Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Building Code Violation 4/19/2025 7:20:||building a pool no permit|Public Works 2500144431|2500144431|709 PRAIRIE ST HOUSTON TX 77002|29.7622|-95.3645|Routed|2025-04-19 07:18:48.0000000||Parking Meter - 2500144431 - 700 PRAIRIE ST|Parking Meter|18 Calendar Days|May 7 2025 12:20PM|NW|H|493L|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-19 12:20:07.0000000|3121865.0000000000|13842608.0000000000|709 PRAIRIE ST|HOUSTON|TX|77002|none|2025-04-19 12:18:48.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM Parking Meter|FULL|18 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Parking Meter 4/19/2025 7:20:07 AM||+++ ADDRESS WARNING +++Entered Address: 700 PRAIRIE STValidated Address: 709 PRAIRIE ST - Address Id: 2016821+++ ADDRESS WARNING +++|Parking Management 2500144430|2500144430|131 ALDINE BENDER RD HOUSTON TX 77060|29.9332|-95.4059|Routed|2025-04-19 07:15:06.0000000||Building Code Violation - 2500144430 - 131 ALDINE BENDER RD|Building Code Violation|7 Calendar Days|Apr 26 2025 12:19PM|NE|B|372V|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-19 12:19:45.0000000|3106711.5000000000|13904366.0000000000|131 ALDINE BENDER RD|HOUSTON|TX|77060|1254810000001|2025-04-19 12:15:06.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Building Code Violation 4/19/2025||Elevator NOT working disable residents stuck on the 3rd floorThe Life Brighton Estates|Public Works 2500144429|2500144429|3408 CORTLANDT ST HOUSTON TX 77018|29.8177|-95.3959|Routed|2025-04-19 07:08:30.0000000||Other - 2500144429 - 3408 Cortlandt St|Other|3 Working Days|Apr 24 2025 1:07PM|NW|H|453N|311 HelpLine|311 Call Handling|Other|0|Active|2025-04-19 12:08:30.0000000|3111181.5000000000|13862472.0000000000|3408 CORTLANDT ST|HOUSTON|TX|77018|1284360010003|2025-04-19 12:08:30.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Electric cables out in the openelectric cable hazard and junk|311 HelpLine 2500144428|20522355-2500144428|5333 FAIRDALE LN HOUSTON TX 77056|29.7326|-95.47|Routed - Integrated|2025-04-19 07:03:33.0000000||Water Leak - 20522355-2500144428 - 5333 Fairdale Ln|Water Leak|10 Calendar Days|Apr 29 2025 12:03PM|SW|J|491Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 12:03:33.0000000|3088640.2500000000|13830834.0000000000|5333 FAIRDALE LN|HOUSTON|TX|77056|0770870070009|2025-04-19 12:03:33.0000000|GREATER UPTOWN|SAINT GEORGE PLACE MD|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Water leakwater leak|Public Works 2500144427|2500144427|5826 DAWN TERRACE CT HOUSTON TX 77048|29.626|-95.3304|Routed|2025-04-19 07:02:19.0000000||Missed Garbage Pickup - 2500144427 - 5826 DAWN TERRACE CT|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|574P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 12:03:18.0000000|3134123.0000000000|13793457.0000000000|5826 DAWN TERRACE CT|HOUSTON|TX|77048|1291030010015|2025-04-19 12:02:19.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Garbage Pickup 4/19/2025 7:03:18||5826 DAWN TERRACE CT|Solid Waste Management 2500144426|2500144426|6915 ROCKERGATE DR HOUSTON TX 77489|29.5921|-95.4888|Routed|2025-04-19 07:01:55.0000000||Missed Heavy Trash Pickup - 2500144426 - 6915 ROCKERGATE DR|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|SW|K|611A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 12:02:43.0000000|3084184.0000000000|13779560.0000000000|6915 ROCKERGATE DR|HOUSTON|TX|77489|2150060180160907|2025-04-19 12:01:55.0000000|FORT BEND HOUSTON||SWFR102|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Heavy Trash Pickup 4/19/2025 7:0||6915 ROCKERGATE DR|Solid Waste Management 2500144423|20522354-2500144423|5815 GULF FWY HOUSTON TX 77023|29.7172|-95.3169|Service Completed|2025-04-19 06:47:41.0000000|Apr 19 2025 10:16AM|Water Service - 20522354-2500144423 - 5815 GULF FWY|Water Service|2 Calendar Days|Apr 21 2025 11:48AM|SE|I|534C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-19 11:48:35.0000000|3137361.5000000000|13826722.0000000000|5815 GULF FWY|HOUSTON|TX|77023|1503680010001|2025-04-19 11:47:41.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 10:15:45 AM - Case # 20522354 -2500144423: An investig||5815 GULF FWY|4/19/2025 10:15:45 AM - Case # 20522354 -2500144423: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500144422|2500144422|4915 ARVILLA LN HOUSTON 77021|29.706|-95.3389|Routed|2025-04-19 06:40:14.0000000||Liaison Comm - 2500144422 - 4915 ARVILLA LN|Liaison Comm|5 Working Days|Apr 28 2025 1:07PM|SE|D|534E|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-19 11:40:55.0000000|3130518.7500000000|13822439.0000000000|4915 ARVILLA LN|HOUSTON||77021|0611390220004|2025-04-19 11:40:14.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Thursday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Liaison Comm 4/19/2025 6:40:55 AM||4915 Arvilla Ln.-has three tires at curb has been there fro two months and wants to know when will the tires be picked up.|311 HelpLine 2500144421|2500144421|5541 RAND ST HOUSTON TX 77026|29.8042|-95.3132|Routed|2025-04-19 06:29:24.0000000||Missed Garbage Pickup - 2500144421 - 5541 RAND ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|454U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 11:30:04.0000000|3137548.2500000000|13858388.0000000000|5541 RAND ST|HOUSTON|TX|77026|0651260440953|2025-04-19 11:29:24.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/19/2025 6:30:04||5541 RAND ST|Solid Waste Management 2500144420|12697444-2500144420|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-19 06:01:47.0000000|Apr 19 2025 6:17AM|Traffic Signal Maintenance - 12697444-2500144420 - ELLA BLVD W T C JESTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 11:02AM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-19 11:02:44.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-19 11:01:47.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: ELLA BLVD W T C JESTER BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697378 2500144419|12697443-2500144419|393 WALKER ST HOUSTON TX 77002|29.7608|-95.3695|Routed - Integrated|2025-04-19 05:57:54.0000000||Traffic Signal Maintenance - 12697443-2500144419 - WALKER ST BAGBY ST|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 10:58AM|NW|I|493L|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 10:58:03.0000000|3120157.0000000000|13842118.0000000000|393 WALKER ST|HOUSTON|TX|77002|0011520000001|2025-04-19 10:57:54.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Katreace Jones created Traffic Signal Maintenance 4/19/2025 5:5||+++ ADDRESS WARNING +++Entered Address: WALKER ST BAGBY STValidated Address: 393 WALKER ST - Address Id: 3079570+++ ADDRESS WARNING +++|Public Works 2500144418|12697442-2500144418|8322 DUNLAP ST HOUSTON TX 77074|29.6889|-95.4947|Routed - Integrated|2025-04-19 05:50:41.0000000||Traffic Signs - 12697442-2500144418 - 8322 Dunlap St|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SW|J|531N|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 10:50:41.0000000|3081281.2500000000|13814698.0000000000|8322 DUNLAP ST|HOUSTON|TX|77074|0730240020018|2025-04-19 10:50:41.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Pole knocked over (no parking sign)knocker|Public Works 2500144417|12697441-2500144417|6302 W 34TH ST HOUSTON TX 77092|29.8193|-95.4814|Routed - Integrated|2025-04-19 05:49:32.0000000||Pothole - 12697441-2500144417 - 6300 W 34TH ST|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|NW|A|451P|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 10:50:08.0000000|3083879.5000000000|13862226.0000000000|6302 W 34TH ST|HOUSTON|TX|77092|0590030190010|2025-04-19 10:49:32.0000000|SPRING BRANCH EAST||NWFR112|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE||FULL|EOD Next Business Day|Email|2025-04-20 11:15:04.1430000|WEB 04/19/2025 00:57:40||+++ ADDRESS WARNING +++Entered Address: 6300 W 34TH STValidated Address: 6302 W 34TH ST - Address Id: 946884+++ ADDRESS WARNING +++pothole at the shoulder|Public Works 2500144416|2500144416|9506 S DAIRY ASHFORD ST HOUSTON TX 77099|29.6741|-95.6045|Routed|2025-04-19 05:45:52.0000000||Bandit Sign - 2500144416 - 9506 S DAIRY ASHFORD ST|Bandit Sign|14 Working Days|May 8 2025 10:00PM|SW|F|528V|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-19 10:47:25.0000000|3046572.5000000000|13808278.0000000000|9506 S DAIRY ASHFORD ST|HOUSTON|TX|77099|1055250000056|2025-04-19 10:45:52.0000000|ALIEF||||SW|||SW|||SW|NS BanditSign|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created Bandit Sign 4/19/2025 5:47:25 AM||Bandit sign Huntington Village Apartments on Dairy Ashford before intersection of Huntington Estates|Neighborhoods 2500144415|2500144415|10395 COOK RD HOUSTON TX 77099|29.6668|-95.6006|Routed|2025-04-19 05:43:58.0000000||Bandit Sign - 2500144415 - COOK RD S DAIRY ASHFORD RD|Bandit Sign|14 Working Days|May 8 2025 10:00PM|SW|F|528Z|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-19 10:44:37.0000000|3047981.0000000000|13805716.0000000000|10395 COOK RD|HOUSTON|TX|77099|none|2025-04-19 10:43:58.0000000|ALIEF||||SW|||SW|||SW|NS BanditSign|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created Bandit Sign 4/19/2025 5:44:37 AM||+++ ADDRESS WARNING +++Entered Address: COOK RD S DAIRY ASHFORD RDValidated Address: 10395 COOK RD - Address Id: 3112521+++ ADDRESS WARNING +++Bandit sign|Neighborhoods 2500144414|2500144414|5407 LEOPOLD DR HOUSTON TX 77021|29.7098|-95.3575|Routed|2025-04-19 05:42:55.0000000||Trash Dumping or Illegal Dumpsite - 2500144414 - 5407 LEOPOLD DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 18 2025 10:43AM|SE|D|533H|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-19 10:43:35.0000000|3124563.2500000000|13823617.0000000000|5407 LEOPOLD DR|HOUSTON|TX|77021|0670370000009|2025-04-19 10:42:55.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created Trash Dumping or Illegal Dumpsite 4/1||Illegal Dumping at street curb|Solid Waste Management 2500144413|307315-2500144413|119 SYLVESTER RD HOUSTON TX 77009|29.8114|-95.3707|Routed - Integrated|2025-04-19 03:47:09.0000000||Nuisance On Property - 307315-2500144413 - 119 SYLVESTER RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|H|453U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 08:47:40.0000000|3119245.5000000000|13860444.0000000000|119 SYLVESTER RD|HOUSTON|TX|77009|0400770000053|2025-04-19 08:47:09.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created Nuisance On Property 4/19/2025 3:47:4||IMG 9582-preview.pvt|Neighborhoods 2500144412|12697440-2500144412|5300 RICHMOND AVE HOUSTON TX 77056|29.7317|-95.4682|Routed - Integrated|2025-04-19 03:43:52.0000000||Pothole - 12697440-2500144412 - 3287 S RICE AVE|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|SW|J|491Y|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 08:44:24.0000000|3089120.0000000000|13830571.0000000000|5300 RICHMOND AVE|HOUSTON|TX|77056|0770870080017|2025-04-19 08:43:52.0000000|GREATER UPTOWN|SAINT GEORGE PLACE MD|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|EOD Next Business Day|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 22:55:38||+++ ADDRESS WARNING +++Entered Address: 3287 S RICE AVEValidated Address: 5300 RICHMOND AVE - Address Id: 372131+++ ADDRESS WARNING +++Please repair the pot hole˙at 3287 South Rice Ave Houston TX 77056. It is northbound on South Rice Ave (29.731246 -95.4|Public Works 2500144411|2500144411|1103 LA RUE ST HOUSTON TX 77019|29.7566|-95.3954|Routed|2025-04-19 03:34:26.0000000||Other - 2500144411 - 1103 La Rue St|Other|3 Working Days|Apr 24 2025 1:07PM|NW|C|493N|311 HelpLine|311 Call Handling|Other|0|Active|2025-04-19 08:34:26.0000000|3112016.2500000000|13840276.0000000000|1103 LA RUE ST|HOUSTON|TX|77019|0512980040022|2025-04-19 08:34:26.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||These ABANDONED recycling bins have been here for MONTHS Nobody's claimed them and they have been used by passersby as trash cans so they have become a literal publicbiohazard They are no longer recycling bins and are severely contaminated and surrou|311 HelpLine 2500144410|12697439-2500144410|1900 FULTON ST HOUSTON TX 77009|29.7775|-95.3578|Routed - Integrated|2025-04-19 03:03:50.0000000||Street Condition - 12697439-2500144410 - HOGAN ST FULTON ST|Street Condition|30 Calendar Days|May 19 2025 8:04AM|NE|H|493H|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 08:04:46.0000000|3123750.7500000000|13848301.0000000000|1900 FULTON ST|HOUSTON|TX|77009|0032030000001|2025-04-19 08:03:50.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 22:31:35||+++ ADDRESS WARNING +++Entered Address: HOGAN ST FULTON STValidated Address: 1900 FULTON ST - Address Id: 54072+++ ADDRESS WARNING +++There is still a large dip in the road at Hogan and Fulton.˙ Perhaps it can't be fixed although I don't see why not.|Public Works 2500144409|307314-2500144409|405 GROVE ST HOUSTON TX 77020|29.7662|-95.3366|Routed - Integrated|2025-04-19 02:39:00.0000000||Nuisance On Property - 307314-2500144409 - 407 GROVE ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|B|494J|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 07:39:42.0000000|3130511.0000000000|13844320.0000000000|405 GROVE ST|HOUSTON|TX|77020|1458190010001|2025-04-19 07:39:00.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 2:||+++ ADDRESS WARNING +++Entered Address: 407 GROVE STValidated Address: 405 GROVE ST - Address Id: 3037031+++ ADDRESS WARNING +++407 Grove street is a new build not lived in. No one is maintaining the property. Needs mowing and fixing the curb.|Neighborhoods 2500144407|2500144407|2638 PECKHAM ST HOUSTON 77098|29.7411|-95.4118|Routed|2025-04-19 02:35:36.0000000||SWM Escalation - 2500144407 - 2638 PECKHAM ST|SWM Escalation|3 Working Days|Apr 24 2025 1:07PM|SW|C|492U|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-19 07:35:53.0000000|3107006.2500000000|13834471.0000000000|2638 PECKHAM ST|HOUSTON||77098|0562240000010|2025-04-19 07:35:36.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created SWM Escalation 4/19/2025 2:35:53 AM||9000 3099 502|Solid Waste Management 2500144406|12697437-2500144406|12092 HEMPSTEAD RD HOUSTON TX 77092|29.8258|-95.4937|Routed - Integrated|2025-04-19 02:33:47.0000000||Traffic Signal Maintenance - 12697437-2500144406 - HEMPSTEAD RD BINGLE RD|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 7:34AM|NW|A|451J|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 07:34:20.0000000|3080189.7500000000|13864506.0000000000|12092 HEMPSTEAD RD|HOUSTON|TX|77092|0801510000027|2025-04-19 07:33:47.0000000|LANGWOOD||NWFR104|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created Traffic Signal Maintenance 4/19/2025||+++ ADDRESS WARNING +++Entered Address: HEMPSTEAD RD BINGLE RDValidated Address: 12092 HEMPSTEAD RD - Address Id: 607172+++ ADDRESS WARNING +++Lights out Hempstead Hwy at Bingle AGAIN|Public Works 2500144405|12697438-2500144405|11761 KATY FWY HOUSTON TX 77079|29.7845|-95.5925|Routed - Integrated|2025-04-19 02:33:37.0000000||Traffic Signs - 12697438-2500144405 - DAIRY ASHFORD IB ENT RAMP W IH 10 HWY|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NW|G|489A|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 07:35:37.0000000|3049104.5000000000|13848395.0000000000|11761 KATY FWY|HOUSTON|TX|77079|none|2025-04-19 07:33:37.0000000|MEMORIAL|HCID #4 (Energy Corridor)|||NW|||NW|||NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: DAIRY ASHFORD IB ENT RAMP W IH 10 HWYValidated Address: 11761 KATY FWY - Address Id: 2094814+++ ADDRESS WARNING +++Dangerous Intersection- Dairy Ashford and I10 FeederI was in a car accident on 4/16/2025 at around|Public Works 2500144403|307313-2500144403|13355 NORTHBOROUGH DR HOUSTON TX 77067|29.9603|-95.425|Routed - Integrated|2025-04-19 02:19:41.0000000||Nuisance On Property - 307313-2500144403 - 13355 NORTHBOROUGH DR|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NW|B|372L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 07:20:42.0000000|3100380.7500000000|13914038.0000000000|13355 NORTHBOROUGH DR|HOUSTON|TX|77067|1168460000001|2025-04-19 07:19:41.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/19/2025 2:||Client called to complain of mold black water and abandoned pools|Neighborhoods 2500144402|20522353-2500144402|1029 PEDEN ST HOUSTON TX 77006|29.7524|-95.3919|Service Completed|2025-04-19 02:07:12.0000000|Apr 19 2025 5:10PM|Water Leak - 20522353-2500144402 - 1029 PEDEN ST|Water Leak|10 Calendar Days|Apr 29 2025 7:08AM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 07:08:14.0000000|3113177.0000000000|13838783.0000000000|1029 PEDEN ST|HOUSTON|TX|77006|0523740000003|2025-04-19 07:07:12.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/19/2025 5:09:05 PM - Case # 20522353 -2500144402: Dear Custome||PEDEN ST MONTROSE BLVD|4/19/2025 5:09:05 PM - Case # 20522353 -2500144402: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500144401|12697436-2500144401|9498 KEMPWOOD DR HOUSTON TX 77080|29.822|-95.5263|Routed - Integrated|2025-04-19 02:00:30.0000000||Traffic Signal Maintenance - 12697436-2500144401 - KEMPWOOD DR CAMPBELL RD|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 7:01AM|NW|A|450K|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-19 07:01:25.0000000|3069847.0000000000|13862750.0000000000|9498 KEMPWOOD DR|HOUSTON|TX|77080|none|2025-04-19 07:00:30.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|||NW|||NE|||NE||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: KEMPWOOD DR CAMPBELL RDValidated Address: 9498 KEMPWOOD DR - Address Id: 537389+++ ADDRESS WARNING +++Traffic Light Kempwood and CampbellPlease adjust the left turn lights at this intersection to be a left turn yie|Public Works 2500144399|20522352-2500144399|1818 ARTEM CT HOUSTON TX 77051|29.6375|-95.403|Service Completed|2025-04-19 01:52:07.0000000|Apr 19 2025 9:56AM|Water Leak - 20522352-2500144399 - 1818 ARTEM CT|Water Leak|10 Calendar Days|Apr 29 2025 6:53AM|SW|D|572M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 06:53:01.0000000|3110951.7500000000|13796914.0000000000|1818 ARTEM CT|HOUSTON|TX|77051|1253430070007|2025-04-19 06:52:07.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Thursday|SW||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/19/2025 9:56:04 AM - Case # 20522352 -2500144399: Dear Custome||Water Break over a monthParkside community inside cul-de-sac of 1819 Artem Ct and 1818 Artem Ct Houston TX 77051.˙ On both sides of the street.˙ Please assist this problem as soo|4/19/2025 9:56:04 AM - Case # 20522352 -2500144399: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500144396|12697435-2500144396|13248 FURMAN RD HOUSTON TX 77047|29.6141|-95.3803|Routed - Integrated|2025-04-19 01:34:02.0000000||Street Condition - 12697435-2500144396 - ALMEDA GENOA RD FURMAN RD|Street Condition|30 Calendar Days|May 19 2025 6:35AM|SE|D|573T|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 06:35:50.0000000|3118383.5000000000|13788804.0000000000|13248 FURMAN RD|HOUSTON|TX|77047|1259880030004|2025-04-19 06:34:02.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR115|FRIDAY|SE|SEFR-B-01|FRIDAY-B|SE|S|4th Friday|SE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 21:03:48||+++ ADDRESS WARNING +++Entered Address: ALMEDA GENOA RD FURMAN RDValidated Address: 13248 FURMAN RD - Address Id: 286315+++ ADDRESS WARNING +++Pot holes on roads at TX 77047Furman Road south bound from Almeda Genoa to Beltway 8 close to Amazon.˙ There i|Public Works 2500144395|20522351-2500144395|1824 BANKS ST HOUSTON TX 77098|29.7298|-95.4054|Routed - Integrated|2025-04-19 01:31:29.0000000||Fire Hydrant - 20522351-2500144395 - 1824 BANKS ST|Fire Hydrant|12 Calendar Days|May 1 2025 6:32AM|SW|C|492Z|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-19 06:32:23.0000000|3109151.0000000000|13830430.0000000000|1824 BANKS ST|HOUSTON|TX|77098|0530500000006|2025-04-19 06:31:29.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW||FULL|12 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Fire Hydrant 4/19/2025 1:32:23 AM||Fire HydrantPlease check the COH Fire Hydrant across the street from 1824 Banks St. Houston TX 77098 to verify that it is active. I saw a newscast saying that 320 fire hydrants in Houston are malfunctioning.|Public Works 2500144392|12697433-2500144392|5201 RICHMOND AVE HOUSTON TX 77056|29.7313|-95.4672|Routed - Integrated|2025-04-19 01:27:48.0000000||Pothole - 12697433-2500144392 - 5201 Richmond Ave|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|SW|G|491Y|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 06:27:48.0000000|3089534.7500000000|13830361.0000000000|5201 RICHMOND AVE|HOUSTON|TX|77056|0450290000059|2025-04-19 06:27:48.0000000|GREATER UPTOWN||||SW|||SW|||SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 21:01:44||Pothole by the tailor shoppothole|Public Works 2500144391|12697434-2500144391|2 MAJESTIC FALLS DR HOUSTON TX 77339|30.0281|-95.2266|Routed - Integrated|2025-04-19 01:26:53.0000000||Street Condition - 12697434-2500144391 - NORTHSHORE DR HAMBLEN RD|Street Condition|30 Calendar Days|May 19 2025 6:28AM|GNEHSA|E|336L|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 06:28:28.0000000|3162400.7500000000|13940743.0000000000|2 MAJESTIC FALLS DR|HOUSTON|TX|77339|1180440010003|2025-04-19 06:26:53.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 21:03:44||+++ ADDRESS WARNING +++Entered Address: NORTHSHORE DR HAMBLEN RDValidated Address: 2 MAJESTIC FALLS DR - Address Id: 1994845+++ ADDRESS WARNING +++There are two potholes on Hamblen Road after the intersection of Northshore and Hamblen in Forest Cove subd|Public Works 2500144389|221351-2500144389|8210 ODET CT HOUSTON TX 77088|29.8788|-95.4179|Routed - Integrated|2025-04-19 01:03:16.0000000||Tree Removal - 221351-2500144389 - 8200 ODET CT|Tree Removal|51 Calendar Days|Jun 9 2025 6:03AM|NW|B|412Q|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-19 06:03:48.0000000|3103585.0000000000|13884459.0000000000|8210 ODET CT|HOUSTON|TX|77088|1025610000406|2025-04-19 06:03:16.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Katreace Jones created Tree Removal 4/19/2025 1:03:48 AM||+++ ADDRESS WARNING +++Entered Address: 8200 ODET CTValidated Address: 8210 ODET CT - Address Id: 1223740+++ ADDRESS WARNING +++Fallen tree still attached. (see picture)|Parks and Recreation 2500144388|221350-2500144388|5667 OLYMPIA DR HOUSTON TX 77056|29.7441|-95.4771|Routed - Integrated|2025-04-19 00:59:36.0000000||Tree Trim - 221350-2500144388 - OLYMPIA DR CHIMNEY ROCK RD|Tree Trim|75 Calendar Days|Jul 3 2025 6:00AM|SW|G|491T|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-19 06:00:33.0000000|3086336.2500000000|13834826.0000000000|5667 OLYMPIA DR|HOUSTON|TX|77056|0780090070001|2025-04-19 05:59:36.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|75 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Tree Trim 4/19/2025 1:00:33 AM||+++ ADDRESS WARNING +++Entered Address: OLYMPIA DR CHIMNEY ROCK RDValidated Address: 5667 OLYMPIA DR - Address Id: 326854+++ ADDRESS WARNING +++Dangerous Tree LimbThere is a large dead tree limb hanging over the street on Olympia at the house on the corn|Parks and Recreation 2500144387|12697432-2500144387|13850 GULF FWY HOUSTON TX 77034|29.6019|-95.2015|Routed - Integrated|2025-04-19 00:56:47.0000000||Street Hazard - 12697432-2500144387 - 13864 GULF FWY|Street Hazard|10 Calendar Days|Apr 29 2025 5:57AM|SE|D|576Z|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-19 05:57:40.0000000|3175300.2500000000|13785898.0000000000|13850 GULF FWY|HOUSTON|TX|77034|0440540000064|2025-04-19 05:56:47.0000000|SOUTH BELT / ELLINGTON||||SE|||SE|||SE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/19/2025 00:45:40||+++ ADDRESS WARNING +++Entered Address: 13864 GULF FWYValidated Address: 13850 GULF FWY - Address Id: 567155+++ ADDRESS WARNING +++There's a huge manhole missing a cover at 45 southbound frontage˙road˙after beltway 8 in front of Chevy dealership. Can you p|Public Works 2500144386|2500144386|5555 SOUTHWEST FWY HOUSTON TX 77056|29.7254|-95.4765|Service Completed|2025-04-19 00:19:55.0000000|Apr 19 2025 6:22AM|Property Damage - 2500144386 - SOUTHWEST FWY CHIMNEY ROCK RD|Property Damage|34 Calendar Days|May 23 2025 5:24AM|SW|J|491X|Solid Waste Management|General Support Services|Property Damage|1|Resolved|2025-04-19 05:24:46.0000000|3086792.5000000000|13828075.0000000000|5555 SOUTHWEST FWY|HOUSTON|TX|77056|1299230010001|2025-04-19 05:19:55.0000000|GULFTON||||SW|||SW|||SW|SWM Collections|FULL|34 Calendar Days|Email|2025-04-20 11:15:04.1430000|Truck number does not belong to Southwest service center. Will f||+++ ADDRESS WARNING +++Entered Address: SOUTHWEST FWY CHIMNEY ROCK RDValidated Address: 5555 SOUTHWEST FWY - Address Id: 354343+++ ADDRESS WARNING +++2500096053 -rock from truck #48924 damaged window shield. right passage side. light to medium traffic.|Truck number does not belong to Southwest service center. Will forward to correct fleet in department. 2500144385|2500144385|5211 S BRAESWOOD BLVD HOUSTON TX 77096|29.6771|-95.4725|Routed|2025-04-19 00:13:16.0000000||Add a Can - 2500144385 - 5211 S BRAESWOOD BLVD|Add a Can|14 Calendar Days|May 3 2025 5:15AM|SW|C|531T|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-19 05:15:03.0000000|3088441.0000000000|13810631.0000000000|5211 S BRAESWOOD BLVD|HOUSTON|TX|77096|0943060000012|2025-04-19 05:13:16.0000000|MEYERLAND AREA||SWTU101|TUESDAY|SW|SETU-B-07|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Add a Can 4/19/2025 12:15:03 AM||Our water account number is 17429656170Is there a way to automatically get this sticker sent to us every year? They haven't picked up our second garbage can in weeks and we go through this every year. We pay for an extra garbage can but we never got the re|Solid Waste Management 2500144384|20522350-2500144384|3242 THREE PINES DR HOUSTON TX 77339|30.0588|-95.2217|Routed - Integrated|2025-04-19 00:09:51.0000000||Restoration Due to Utility Work - 20522350-2500144384 - 3242 THREE PINES DR|Restoration Due to Utility Work|30 Calendar Days|May 19 2025 5:10AM|GNEHSA|E|296Y|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-19 05:10:47.0000000|3163555.7500000000|13951845.0000000000|3242 THREE PINES DR|HOUSTON|TX|77339|1067780000047|2025-04-19 05:09:51.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:08:46||I need to contact someone concerning some type of city work done in my back yard at 3242 Three Pines Dr. Kingwood Tx 77339. I was unaware of anyone that would be doing any type of work on my property. They have torn up my back yard and installed a sewer li|Public Works 2500144383|12697431-2500144383|102 ROSAMOND ST HOUSTON TX 77076|29.8547|-95.3989|Routed - Integrated|2025-04-18 23:50:55.0000000||Traffic Signs - 12697431-2500144383 - ROSAMOND ST NORTH FWY|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NE|H|453A|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 04:51:48.0000000|3109899.0000000000|13875854.0000000000|102 ROSAMOND ST|HOUSTON|TX|77076|0731650070001|2025-04-19 04:50:55.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Traffic Signs 4/18/2025 11:51:48 PM||+++ ADDRESS WARNING +++Entered Address: ROSAMOND ST NORTH FWYValidated Address: 102 ROSAMOND ST - Address Id: 498818+++ ADDRESS WARNING +++|Public Works 2500144382|20522349-2500144382|1819 ARTEM CT HOUSTON TX 77051|29.6377|-95.4026|Service Completed|2025-04-18 23:41:48.0000000|Apr 19 2025 10:00AM|Water Leak - 20522349-2500144382 - 1819 ARTEM CT|Water Leak|10 Calendar Days|Apr 29 2025 4:44AM|SW|D|572M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 04:44:43.0000000|3111086.5000000000|13796967.0000000000|1819 ARTEM CT|HOUSTON|TX|77051|1253430070015|2025-04-19 04:41:48.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Thursday|SW||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/19/2025 9:59:38 AM - Case # 20522349 -2500144382: Dear Custome||Water break over 1 month in community Located in Parkside community. Inside cul-de-sac of 1819 Artem Ct and 1818 Artem Ct on both sides of the street.|4/19/2025 9:59:38 AM - Case # 20522349 -2500144382: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500144381|20522348-2500144381|13355 NORTHBOROUGH DR HOUSTON TX 77067|29.9603|-95.425|Service Completed|2025-04-18 23:39:17.0000000|Apr 19 2025 8:56AM|Sewer Wastewater - 20522348-2500144381 - 13355 NORTHBOROUGH DR|Sewer Wastewater|1 Calendar Day|Apr 20 2025 4:40AM|NW|B|372L|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-19 04:40:04.0000000|3100380.7500000000|13914038.0000000000|13355 NORTHBOROUGH DR|HOUSTON|TX|77067|1168460000001|2025-04-19 04:39:17.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|4/19/2025 8:55:38 AM - Case # 20522348 -2500144381: All investig||I live in Apartment 1605 at Canfield Lakes Apartments. Building 17 has sewage overflowing out of the cleanouts and into the storm drains for the last 2 plus weeks. I asked management about fixing the problem they said they were not doing anything right now|4/19/2025 8:55:38 AM - Case # 20522348 -2500144381: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144380|307311-2500144380|214 GRACELAND ST HOUSTON TX 77009|29.8084|-95.3681|Routed - Integrated|2025-04-18 23:37:35.0000000||Nuisance On Property - 307311-2500144380 - 214 GRACELAND ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NE|H|453U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-19 04:38:27.0000000|3120103.5000000000|13859345.0000000000|214 GRACELAND ST|HOUSTON|TX|77009|0660640340017|2025-04-19 04:37:35.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created Nuisance On Property 4/18/2025 11:38:||overgrown backyard|Neighborhoods 2500144379|12697430-2500144379|1010 W ALABAMA ST HOUSTON TX 77006|29.739|-95.3916|Routed - Integrated|2025-04-18 23:20:31.0000000||Street Hazard - 12697430-2500144379 - 1010 W Alabama St|Street Hazard|10 Calendar Days|Apr 29 2025 4:20AM|SW|C|493S|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-19 04:20:31.0000000|3113424.2500000000|13833921.0000000000|1010 W ALABAMA ST|HOUSTON|TX|77006|0261680000003|2025-04-19 04:20:31.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/19/2025 03:37:33||The metal plate seems to be too small or has moved the hazard underneath is exposed and drivers are going over it unaware. Montrose and West Alabama|Public Works 2500144378|2500144378|1500 MEMORIAL DR HOUSTON TX 77007|29.764|-95.3723|Routed|2025-04-18 23:03:21.0000000||Liaison Comm - 2500144378 - 1500 MEMORIAL DR|Liaison Comm|5 Working Days|Apr 28 2025 1:07PM|NW|H|493L|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-19 04:06:08.0000000|3119255.5000000000|13843164.0000000000|1500 MEMORIAL DR|HOUSTON|TX|77007|none|2025-04-19 04:03:21.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Liaison Comm 4/18/2025 11:06:08 PM||HX7234007787the photos do not match the plate number the citation was given to. please correct and send citation to the right owner of the vehicle|311 HelpLine 2500144377|20522347-2500144377|1108 COLUMBUS ST HOUSTON TX 77019|29.7567|-95.3914|Routed - Integrated|2025-04-18 23:02:48.0000000||Water Leak - 20522347-2500144377 - 1120 COLUMBUS ST|Water Leak|10 Calendar Days|Apr 29 2025 4:03AM|NW|C|493N|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 04:03:50.0000000|3113226.0000000000|13840294.0000000000|1108 COLUMBUS ST|HOUSTON|TX|77019|0101660000040|2025-04-19 04:02:48.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:38:42||+++ ADDRESS WARNING +++Entered Address: 1120 COLUMBUS STValidated Address: 1108 COLUMBUS ST - Address Id: 123907+++ ADDRESS WARNING +++|Public Works 2500144376|2500144376|7203 BROWNSVILLE ST HOUSTON TX 77020|29.7816|-95.2978|Routed|2025-04-18 22:55:57.0000000||Amenity New - 2500144376 - 7203 BROWNSVILLE ST|Amenity New|8 Calendar Days|Apr 27 2025 4:01AM|NE|H|495A|Parks and Recreation|Facilities and Maintenance|Amenity New|0|Active|2025-04-19 04:01:16.0000000|3142696.9600000000|13850336.9800000000|7203 BROWNSVILLE ST|HOUSTON|TX|77020|0180950000018|2025-04-19 03:55:57.0000000|DENVER HARBOR / PORT HOUSTON||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE||1st Tuesday|NE|PR FacilitiesMaint|FULL|8 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Amenity New 4/18/2025 11:01:16 PM||Gate lock needed on Brownsville side near basketball court. Motor vehicles often open gate and go inside the park|Parks and Recreation 2500144375|2500144375|111 E 24TH ST HOUSTON TX 77008|29.8079|-95.3983|Routed|2025-04-18 22:45:50.0000000||Dead Animal Collection - 2500144375 - 111 E 24TH ST|Dead Animal Collection|4 Calendar Days|Apr 23 2025 3:46AM|NW|C|453S|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 03:46:44.0000000|3110532.0000000000|13858885.0000000000|111 E 24TH ST|HOUSTON|TX|77008|0562780000006|2025-04-19 03:45:50.0000000|GREATER HEIGHTS||NWTH119|THURSDAY|NW|NETH-B-02|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Dead Animal Collection 4/18/2025 10:4||NULL|Solid Waste Management 2500144374|2500144374|910 W 19TH ST HOUSTON TX 77008|29.8025|-95.4148|Routed|2025-04-18 22:44:19.0000000||Parking Violation - 2500144374 - 929 W 19th St|Parking Violation|19 Calendar Days|May 8 2025 3:44AM|NW|C|452U|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 03:44:19.0000000|3105367.2500000000|13856770.0000000000|910 W 19TH ST|HOUSTON|TX|77008|1360750010004|2025-04-19 03:44:19.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 929 W 19th St Validated||+++ ADDRESS Warning +++Entered Address: 929 W 19th StValidated Address: 910 W 19TH ST - Address Id: 1942538+++ ADDRESS Warning +++Much illegal parking on 19th in sidewalk See example Has or will cause injury|Parking Management 2500144373|12697429-2500144373|1101 KINGWOOD DR HOUSTON TX 77339|30.0496|-95.2405|Routed - Integrated|2025-04-18 22:39:53.0000000||Traffic Signals - 12697429-2500144373 - CHESTNUT RIDGE DR KINGWOOD DR|Traffic Signals|22 Calendar Days|May 11 2025 4:09AM|GNEHSA|E|336A|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-19 04:09:11.0000000|3157832.5000000000|13948438.0000000000|1101 KINGWOOD DR|HOUSTON|TX|77339|1085300000002|2025-04-19 03:39:53.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|22 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Traffic Signals 4/18/2025 11:09:1||+++ ADDRESS WARNING +++Entered Address: CHESTNUT RIDGE DR KINGWOOD DRValidated Address: 1101 KINGWOOD DR - Address Id: 679337+++ ADDRESS WARNING +++Incorrectly Timed Traffic Lights Chestnut Ridge Dr. Green Oak Drive Woodland Grove Dr. in conjunction|Public Works 2500144372|20522345-2500144372|1204 N POST OAK RD HOUSTON TX 77055|29.7874|-95.4569|Service Completed|2025-04-18 22:37:01.0000000|Apr 19 2025 10:52AM|Water Leak - 20522345-2500144372 - N POST OAK RD AWTY SCHOOL LN|Water Leak|10 Calendar Days|Apr 29 2025 3:38AM|NW|A|491D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 03:38:22.0000000|3092239.5000000000|13850875.0000000000|1204 N POST OAK RD|HOUSTON|TX|77055|0440820000786|2025-04-19 03:37:01.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/19/2025 10:50:51 AM - Case # 20522345 -2500144372: Dear Custom||+++ ADDRESS WARNING +++Entered Address: N POST OAK RD AWTY SCHOOL LNValidated Address: 1204 N POST OAK RD - Address Id: 2064628+++ ADDRESS WARNING +++Water leak There is a leak at Post Oak and Awty School LnThe leak is located at the entrance of business|4/19/2025 10:50:51 AM - Case # 20522345 -2500144372: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500144371|20522346-2500144371|1501 MARYLAND ST HOUSTON TX 77006|29.7478|-95.3968|Service Completed|2025-04-18 22:34:32.0000000|Apr 19 2025 11:08AM|Water Leak - 20522346-2500144371 - 1401-1499 Maryland St|Water Leak|10 Calendar Days|Apr 29 2025 3:34AM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 03:34:32.0000000|3111681.0000000000|13837036.0000000000|1501 MARYLAND ST|HOUSTON|TX|77006|0180180000009|2025-04-19 03:34:32.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/19/2025 11:08:16 AM - Case # 20522346 -2500144371: Dear Custom||+++ ADDRESS Warning +++Entered Address: 1401-1499 Maryland StValidated Address: 1501 MARYLAND ST - Address Id: 25957+++ ADDRESS Warning +++|4/19/2025 11:08:16 AM - Case # 20522346 -2500144371: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500144370|20522343-2500144370|18 DELMAR ST HOUSTON TX 77011|29.7448|-95.3201|Service Completed|2025-04-18 22:33:49.0000000|Apr 19 2025 10:08AM|Water Leak - 20522343-2500144370 - DELMAR ST BRADY ST|Water Leak|10 Calendar Days|Apr 29 2025 3:34AM|NE|H|494U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 03:34:59.0000000|3135965.2500000000|13836805.0000000000|18 DELMAR ST|HOUSTON|TX|77011|0221940000019|2025-04-19 03:33:49.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 10:07:20 AM - Case # 20522343 -2500144370: All investi||+++ ADDRESS WARNING +++Entered Address: DELMAR ST BRADY STValidated Address: 18 DELMAR ST - Address Id: 56982+++ ADDRESS WARNING +++|4/19/2025 10:07:20 AM - Case # 20522343 -2500144370: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144369|20522344-2500144369|5311 BRADY ST HOUSTON TX 77011|29.7451|-95.3205|Service Completed|2025-04-18 22:32:21.0000000|Apr 19 2025 8:52AM|Water Service - 20522344-2500144369 - 5311 BRADY ST|Water Service|2 Calendar Days|Apr 21 2025 3:33AM|NE|H|494U|Public Works|Houston Water|Water Service|1|Resolved|2025-04-19 03:33:39.0000000|3135902.7500000000|13836848.0000000000|5311 BRADY ST|HOUSTON|TX|77011|0221940000014|2025-04-19 03:32:21.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 8:52:17 AM - Case # 20522344 -2500144369: Dear Custome||NULL|4/19/2025 8:52:17 AM - Case # 20522344 -2500144369: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500144368|2500144368|6902 CHASEWOOD DR HOUSTON TX 77489|29.6048|-95.4928|Routed|2025-04-18 22:19:52.0000000||Dead Animal Collection - 2500144368 - 6902 CHASEWOOD DR|Dead Animal Collection|4 Calendar Days|Apr 23 2025 3:25AM|SW|K|571S|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 03:25:02.0000000|3082805.8100000000|13784169.3200000000|6902 CHASEWOOD DR|HOUSTON|TX|77489|9550020060150907|2025-04-19 03:19:52.0000000|FORT BEND HOUSTON||SWFR105|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW||3rd Friday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Dead Animal Collection 4/18/2025 10:25:02 P||In the esplanade|Solid Waste Management 2500144367|2500144367|4324 BLOSSOM ST HOUSTON TX 77007|29.7678|-95.4047|Routed|2025-04-18 22:18:17.0000000||Parking Violation - 2500144367 - 4324 BLOSSOM ST|Parking Violation|19 Calendar Days|May 8 2025 3:23AM|NW|C|492M|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 03:23:21.0000000|3108948.8300000000|13844247.1500000000|4324 BLOSSOM ST|HOUSTON|TX|77007|1267310010001|2025-04-19 03:18:17.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 10:23:21 PM||Parking in a no parking zone|Parking Management 2500144366|12697428-2500144366|2000 ASHLAND ST HOUSTON TX 77008|29.804|-95.4036|Routed - Integrated|2025-04-18 22:08:37.0000000||Pothole - 12697428-2500144366 - 2000 ASHLAND ST|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|NW|C|452V|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 03:13:44.0000000|3108820.3000000000|13857467.8400000000|2000 ASHLAND ST|HOUSTON|TX|77008|0200800000049|2025-04-19 03:08:37.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE||3rd Wednesday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 17:19:43||Pothole located near 2000 Ashland St. Close to the traffic light it seems to have been patched previously but ground has shifted since then|Public Works 2500144365|12697427-2500144365|4813 TERRY ST HOUSTON TX 77009|29.804|-95.3536|Routed - Integrated|2025-04-18 22:05:15.0000000||Pothole - 12697427-2500144365 - 4813 TERRY ST|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|NE|H|453V|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 03:10:32.0000000|3124738.2000000000|13857912.5200000000|4813 TERRY ST|HOUSTON|TX|77009|0311340000007|2025-04-19 03:05:15.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW||1st Friday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 17:18:04||Pothole located near 4813 Terry St.|Public Works 2500144363|2500144363|4838 BRYANT RIDGE RD HOUSTON TX 77053|29.595|-95.4537|Routed|2025-04-18 21:57:06.0000000||Missed Garbage Pickup - 2500144363 - 4838 BRYANT RIDGE RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|571Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 02:57:48.0000000|3095323.7500000000|13780967.0000000000|4838 BRYANT RIDGE RD|HOUSTON|TX|77053|1155600030048|2025-04-19 02:57:06.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Garbage Pickup 4/18/2025 9:57:||NULL|Solid Waste Management 2500144362|20522342-2500144362|12112 BELLAIRE BLVD HOUSTON TX 77072|29.7041|-95.593|Routed - Integrated|2025-04-18 21:55:42.0000000||Water Leak - 20522342-2500144362 - 12112 BELLAIRE BLVD|Water Leak|10 Calendar Days|Apr 29 2025 2:56AM|SW|F|529E|Public Works|Houston Water|Water Leak|0|Active|2025-04-19 02:56:28.0000000|3049921.0000000000|13819317.0000000000|12112 BELLAIRE BLVD|HOUSTON|TX|77072|1156430000003|2025-04-19 02:55:42.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:46:46||NULL|Public Works 2500144361|12697426-2500144361|1901 N SHEPHERD DR HOUSTON TX 77008|29.803|-95.4106|Service Completed|2025-04-18 21:50:17.0000000|Apr 18 2025 10:17PM|Street Condition - 12697426-2500144361 - 708-718 W 19th St|Street Condition|30 Calendar Days|May 19 2025 2:50AM|NW|C|452V|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-19 02:50:17.0000000|3106677.7500000000|13857000.0000000000|1901 N SHEPHERD DR|HOUSTON|TX|77008|1359640010001|2025-04-19 02:50:17.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 56.No action required ... ... Close Comments : ... No a||+++ ADDRESS Warning +++Entered Address: 708-718 W 19th StValidated Address: 1901 N SHEPHERD DR - Address Id: 1877767+++ ADDRESS Warning +++Sidewalk impassable Injuries will or have been caused|Resolution :56.No action required Close Comments :No action required because sidewalks are on the process of being built in the Heights area. 2500144360|2500144360|9503 OREGANO CIR HOUSTON 77036|29.6946|-95.5502|Routed|2025-04-18 21:41:54.0000000||Liaison Comm - 2500144360 - 9503 OREGANO CIR|Liaison Comm|5 Working Days|Apr 28 2025 1:07PM|SW|J|529M|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-19 02:45:00.0000000|3063603.7500000000|13816254.0000000000|9503 OREGANO CIR|HOUSTON||77036|1124260000024|2025-04-19 02:41:54.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Liaison Comm 4/18/2025 9:45:00 PM||NULL|311 HelpLine 2500144359|20522341-2500144359|4123 TARTAN LN HOUSTON TX 77025|29.6933|-95.4451|Service Completed|2025-04-18 21:39:15.0000000|Apr 19 2025 8:52AM|Sewer Wastewater - 20522341-2500144359 - 4123 TARTAN LN|Sewer Wastewater|1 Calendar Day|Apr 20 2025 2:42AM|SW|C|532J|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-19 02:42:48.0000000|3096967.5000000000|13816775.0000000000|4123 TARTAN LN|HOUSTON|TX|77025|0822550000006|2025-04-19 02:39:15.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE|S|3rd Tuesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 8:51:54 AM - Case # 20522341 -2500144359: All investig||Overflow in tub sinks a toilets .8329675124 Carter|4/19/2025 8:51:54 AM - Case # 20522341 -2500144359: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144358|12697425-2500144358|1000 W ALABAMA ST HOUSTON TX 77006|29.7388|-95.3912|Routed - Integrated|2025-04-18 21:23:37.0000000||Street Condition - 12697425-2500144358 - MONTROSE BLVD W ALABAMA ST|Street Condition|30 Calendar Days|May 19 2025 2:27AM|SW|C|493S|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-19 02:27:17.0000000|3113468.2500000000|13833868.0000000000|1000 W ALABAMA ST|HOUSTON|TX|77006|0261680000003|2025-04-19 02:23:37.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 18:49:36||+++ ADDRESS WARNING +++Entered Address: MONTROSE BLVD W ALABAMA STValidated Address: 1000 W ALABAMA ST - Address Id: 20921+++ ADDRESS WARNING +++Steal plate is moving from over pothole damaging tires|Public Works 2500144357|221349-2500144357|5410 N WAYSIDE DR HOUSTON TX 77028|29.81|-95.2842|Routed - Integrated|2025-04-18 21:23:30.0000000||Tree Trim - 221349-2500144357 - 5410 N Wayside Dr|Tree Trim|75 Calendar Days|Jul 3 2025 2:23AM|NE|B|455T|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-19 02:23:30.0000000|3146665.0000000000|13860781.0000000000|5410 N WAYSIDE DR|HOUSTON|TX|77028|0752470020001|2025-04-19 02:23:30.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|75 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||Trees over growing the power like and blocking view for street traffic n/a|Parks and Recreation 2500144356|2500144356|3816 GARROW ST HOUSTON TX 77003|29.7472|-95.3369|Routed|2025-04-18 21:14:22.0000000||Sign Code Violation - 2500144356 - 3816 GARROW ST|Sign Code Violation|7 Calendar Days|Apr 26 2025 2:21AM|NE|H|494S|Public Works|Houston Permitting Center|Sign Code Violation|0|Active|2025-04-19 02:21:01.0000000|3130681.7500000000|13837435.0000000000|3816 GARROW ST|HOUSTON|TX|77003|0520460000016|2025-04-19 02:14:22.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|HPC SignCode|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Sign Code Violation 4/18/2025 9:2||Placed a non city - No Parking sign in front of their home|Public Works 2500144355|2500144355|3203 COLLINGSWORTH ST HOUSTON TX 77026|29.7939|-95.3372|Routed|2025-04-18 21:09:45.0000000||Dead Animal Collection - 2500144355 - COLLINGSWORTH ST BREWSTER ST|Dead Animal Collection|4 Calendar Days|Apr 23 2025 2:15AM|NE|B|454W|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 02:15:21.0000000|3130094.0000000000|13854502.0000000000|3203 COLLINGSWORTH ST|HOUSTON|TX|77026|0121670000001|2025-04-19 02:09:45.0000000|KASHMERE GARDENS||NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Dead Animal Collection 4/18/2025||+++ ADDRESS WARNING +++Entered Address: COLLINGSWORTH ST BREWSTER STValidated Address: 3203 COLLINGSWORTH ST - Address Id: 260498+++ ADDRESS WARNING +++Deceased White DogTo whom it may concern There is a deceased white˙dog on the grass that divides the|Solid Waste Management 2500144353|2500144353|6720 SELINSKY RD HOUSTON TX 77048|29.6388|-95.3105|Routed|2025-04-18 21:01:40.0000000||Missed Garbage Pickup - 2500144353 - 6720 SELINSKY RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|574L|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 02:02:38.0000000|3140306.7500000000|13798291.0000000000|6720 SELINSKY RD|HOUSTON|TX|77048|0965580000007|2025-04-19 02:01:40.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Garbage Pickup 4/18/2025 9:02:||NULL|Solid Waste Management 2500144351|2500144351|4903 LEFFINGWELL ST HOUSTON 77026|29.8049|-95.3301|Routed|2025-04-18 20:59:35.0000000||HPW Escalation - 2500144351 - 4903 LEFFINGWELL ST|HPW Escalation|3 Working Days|Apr 24 2025 1:07PM|NE|B|454T|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-19 01:59:54.0000000|3132183.7500000000|13858461.0000000000|4903 LEFFINGWELL ST|HOUSTON||77026|0660030000050|2025-04-19 01:59:35.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created HPW Escalation 4/18/2025 8:59:54 PM||flowing from underneath the fire hydrant into the ditch.|Public Works 2500144350|33622-2500144350|5206 DOULTON DR HOUSTON TX 77033|29.6733|-95.3441|Routed - Integrated|2025-04-18 20:59:33.0000000||Fire Code Complaint - 33622-2500144350 - 5206 DOULTON DR|Fire Code Complaint|4 Calendar Days|Apr 23 2025 2:05AM|SE|D|534S|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-19 02:05:41.0000000|3129228.7500000000|13810498.0000000000|5206 DOULTON DR|HOUSTON|TX|77033|0762200110009|2025-04-19 01:59:33.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Fire Code Complaint 4/18/2025 9:05:41||NULL|Houston Fire Department 2500144349|12697424-2500144349|N SHEPHERD DR W 7TH ST HOUSTON TX 77007|29.7835|-95.4097|Routed - Integrated|2025-04-18 20:56:55.0000000||Traffic Signs - 12697424-2500144349 - N SHEPHERD DR W 7TH ST|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NW|C|492D|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 02:01:58.0000000|3107251.6400000000|13849947.4300000000|N SHEPHERD DR W 7TH ST|HOUSTON|TX|77007|1342710010030|2025-04-19 01:56:55.0000000|GREATER HEIGHTS||||NW|||NE|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/18/2025 9:01:58 PM||Cars park too close to the bike lane and create a major blind spot for pedestrians and drivers moving through this very busy intersection. This is a major accident waiting to happen.|Public Works 2500144348|2500144348|5206 DOULTON DR HOUSTON TX 77033|29.6733|-95.3441|Routed|2025-04-18 20:54:44.0000000||Unregulated Residential Facility - 2500144348 - 5206 DOULTON DR|Unregulated Residential Facility|7 Calendar Days|Apr 26 2025 2:02AM|SE|D|534S|Public Works|Occupancy|Unregulated Residential Facility|0|Active|2025-04-19 02:02:47.0000000|3129228.7500000000|13810498.0000000000|5206 DOULTON DR|HOUSTON|TX|77033|0762200110009|2025-04-19 01:54:44.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE|HPW UnregResidentialFac|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Unregulated Residential Facility||No functional fire alarms or carbon dioxide detectors|Public Works 2500144347|2500144347|5711 ASH OAK DR HOUSTON TX 77091|29.8497|-95.467|Routed|2025-04-18 20:54:08.0000000||Missed Garbage Pickup - 2500144347 - 5711 ASH OAK DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|451C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 01:59:12.0000000|3088298.1500000000|13873394.0200000000|5711 ASH OAK DR|HOUSTON|TX|77091|1031160000002|2025-04-19 01:54:08.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH101|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW||4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 8:59:12 PM||Missed my trash pickup on Thursday|Solid Waste Management 2500144346|12697423-2500144346|ELLA BLVD W T C JESTER BLVD HOUSTON TX 77008|29.8026|-95.4299|Routed - Integrated|2025-04-18 20:45:59.0000000||Traffic Signals - 12697423-2500144346 - ELLA BLVD W T C JESTER BLVD|Traffic Signals|22 Calendar Days|May 11 2025 1:51AM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-19 01:51:05.0000000|3100710.3400000000|13856658.6400000000|ELLA BLVD W T C JESTER BLVD|HOUSTON|TX|77008|1402700010001|2025-04-19 01:45:59.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signals 4/18/2025 8:51:05 PM||all light out|Public Works 2500144345|12697421-2500144345|8210 ODET CT HOUSTON TX 77088|29.8788|-95.4179|Routed - Integrated|2025-04-18 20:25:06.0000000||Street Hazard - 12697421-2500144345 - 8200 ODET CT|Street Hazard|10 Calendar Days|Apr 29 2025 1:26AM|NW|B|412Q|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-19 01:26:08.0000000|3103585.0000000000|13884459.0000000000|8210 ODET CT|HOUSTON|TX|77088|1025610000406|2025-04-19 01:25:06.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 20:07:41||+++ ADDRESS WARNING +++Entered Address: 8200 ODET CTValidated Address: 8210 ODET CT - Address Id: 1223740+++ ADDRESS WARNING +++Tree down in street|Public Works 2500144344|12697422-2500144344|1531 W 18TH ST HOUSTON TX 77008|29.8033|-95.4295|Service Completed|2025-04-18 20:23:55.0000000|Apr 18 2025 8:37PM|Traffic Signal Maintenance - 12697422-2500144344 - 1898 ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 1:25AM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-19 01:25:13.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-19 01:23:55.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: 1898 ELLA BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++turning light not working .|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR#12697378 2500144343|2500144343|7818 SANDY ST HOUSTON TX 77028|29.8136|-95.286|Routed|2025-04-18 20:21:44.0000000||Parking Violation - 2500144343 - 7818 SANDY ST|Parking Violation|19 Calendar Days|May 8 2025 1:24AM|NE|B|455P|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-19 01:24:20.0000000|3146049.5000000000|13862066.0000000000|7818 SANDY ST|HOUSTON|TX|77028|0300180170004|2025-04-19 01:21:44.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Parking Violation 4/18/2025 8:24:20 P||NULL|Parking Management 2500144342|2500144342|8030 COMAL ST HOUSTON TX 77051|29.6746|-95.3707|Routed|2025-04-18 20:15:08.0000000||Container Replacement - 2500144342 - 8030 COMAL ST|Container Replacement|10 Calendar Days|Apr 29 2025 1:16AM|SE|D|533U|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-19 01:16:09.0000000|3120793.5000000000|13810690.0000000000|8030 COMAL ST|HOUSTON|TX|77051|0511590600009|2025-04-19 01:15:08.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Container Replacement 4/18/2025 8:16:||4328480560528030 comal|Solid Waste Management 2500144341|2500144341|7602 LUMBER JACK DR HOUSTON TX 77040|29.8869|-95.5047|Routed|2025-04-18 20:15:06.0000000||Missed Recycling Pickup - 2500144341 - 7602 LUMBER JACK DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|410R|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 01:16:21.0000000|3075944.2500000000|13886561.0000000000|7602 LUMBER JACK DR|HOUSTON|TX|77040|1088530000012|2025-04-19 01:15:06.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-07|FRIDAY-A|NW|S|4th Monday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Recycling Pickup 4/18/2025 8:16:2||recycling was not serviced for area.|Solid Waste Management 2500144340|20522340-2500144340|729 W 20TH ST HOUSTON TX 77008|29.8041|-95.4114|Service Completed|2025-04-18 20:13:15.0000000|Apr 19 2025 3:46PM|Water Service - 20522340-2500144340 - 729 W 20TH ST|Water Service|2 Calendar Days|Apr 21 2025 1:13AM|NW|C|452U|Public Works|Houston Water|Water Service|1|Resolved|2025-04-19 01:13:49.0000000|3106410.5000000000|13857360.0000000000|729 W 20TH ST|HOUSTON|TX|77008|0200770000051|2025-04-19 01:13:15.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 3:46:43 PM - Case # 20522340 -2500144340: All investig||NULL|4/19/2025 3:46:43 PM - Case # 20522340 -2500144340: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144339|2500144339|2421 BARBEE ST HOUSTON TX 77004|29.7272|-95.3694|Routed|2025-04-18 20:08:26.0000000||Missed Heavy Trash Pickup - 2500144339 - 2421 BARBEE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|SE|D|493Y|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 01:09:06.0000000|3120591.0000000000|13829846.0000000000|2421 BARBEE ST|HOUSTON|TX|77004|0611500000017|2025-04-19 01:08:26.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Heavy Trash Pickup 4/18/2025 8||NULL|Solid Waste Management 2500144338|12697420-2500144338|9710 WESTHEIMER RD HOUSTON TX 77063|29.7371|-95.5389|Routed - Integrated|2025-04-18 20:06:03.0000000||Pothole - 12697420-2500144338 - 2700 S GESSNER RD|Pothole|EOD Next Business Day|Apr 20 2025 9:00AM|SW|G|490S|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-19 01:06:53.0000000|3066658.2500000000|13831895.0000000000|9710 WESTHEIMER RD|HOUSTON|TX|77063|1042690000004|2025-04-19 01:06:03.0000000|MID WEST|Westchase MD|||NW|||NW|||NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 15:13:40||+++ ADDRESS WARNING +++Entered Address: 2700 S GESSNER RDValidated Address: 9710 WESTHEIMER RD - Address Id: 2111017+++ ADDRESS WARNING +++s gessner and westheimer|Public Works 2500144337|2500144337|3437 PALM ST HOUSTON TX 77004|29.7152|-95.3612|Routed|2025-04-18 19:57:23.0000000||Missed Heavy Trash Pickup - 2500144337 - 3437 PALM ST|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|SE|D|533C|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 01:00:59.0000000|3123341.0000000000|13825563.0000000000|3437 PALM ST|HOUSTON|TX|77004|0620490040021|2025-04-19 00:57:23.0000000|MACGREGOR|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Heavy Trash Pickup 4/18/20||NULL|Solid Waste Management 2500144336|2500144336|3119 BAY ST HOUSTON TX 77026|29.8006|-95.3375|Routed|2025-04-18 19:56:48.0000000||Missed Garbage Pickup - 2500144336 - 3119 BAY ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|454W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:58:58.0000000|3129891.5000000000|13856843.0000000000|3119 BAY ST|HOUSTON|TX|77026|0291880590059|2025-04-19 00:56:48.0000000|KASHMERE GARDENS||NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Garbage Pickup 4/18/2025 7:58:||NULL|Solid Waste Management 2500144335|2500144335|2816 EVELLA ST HOUSTON TX 77026|29.7912|-95.3411|Routed|2025-04-18 19:54:40.0000000||Missed Garbage Pickup - 2500144335 - 2816 EVELLA ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|454W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:55:29.0000000|3128836.7500000000|13853379.0000000000|2816 EVELLA ST|HOUSTON|TX|77026|0610670050003|2025-04-19 00:54:40.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Garbage Pickup 4/18/2025 7:55:||2816 Evella Stonly serviced one side of the street|Solid Waste Management 2500144333|2500144333|1061 CHESHIRE LN HOUSTON TX 77018|29.8337|-95.4257|Routed|2025-04-18 19:50:42.0000000||Missed Garbage Pickup - 2500144333 - 1061 CHESHIRE LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|H|452F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:55:45.0000000|3101562.1800000000|13868002.4600000000|1061 CHESHIRE LN|HOUSTON|TX|77018|0993120000476|2025-04-19 00:50:42.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE||3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 7:55:45 PM||They missed it he day of. Then I reported it and the case was closed and it's still not picked up|Solid Waste Management 2500144332|2500144332|4305 OAK FOREST DR HOUSTON TX 77018|29.8282|-95.4345|Routed|2025-04-18 19:50:35.0000000||Bandit Sign - 2500144332 - OAK FOREST DR W 43RD ST|Bandit Sign|14 Working Days|May 8 2025 10:00PM|NW|C|452K|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-19 00:52:31.0000000|3098801.2500000000|13866001.0000000000|4305 OAK FOREST DR|HOUSTON|TX|77018|0731000260009|2025-04-19 00:50:35.0000000|CENTRAL NORTHWEST||NWTU108|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE|S|3rd Thursday|NE|NS BanditSign|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Bandit Sign 4/18/2025 7:52:31 PM||+++ ADDRESS WARNING +++Entered Address: OAK FOREST DR W 43RD STValidated Address: 4305 OAK FOREST DR - Address Id: 2033765+++ ADDRESS WARNING +++no trespassing signs in the ROW|Neighborhoods 2500144331|2500144331|2802 WUTHERING HEIGHTS DR HOUSTON TX 77045|29.6339|-95.4161|Routed|2025-04-18 19:47:15.0000000||Missed Garbage Pickup - 2500144331 - 2802 WUTHERING HEIGHTS DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|572L|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:48:16.0000000|3106838.5000000000|13795481.0000000000|2802 WUTHERING HEIGHTS DR|HOUSTON|TX|77045|0836400000350|2025-04-19 00:47:15.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/18/2025 7:48:16||2802 WUTHERING HEIGHTScontainer has not been serviced and recycling has not been serviced in 3 weeks|Solid Waste Management 2500144330|2500144330|14442 E GLEN WILLOW RD HOUSTON TX 77489|29.6136|-95.5004|Routed|2025-04-18 19:46:04.0000000||Missed Recycling Pickup - 2500144330 - 14442 E GLEN WILLOW RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|570V|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 00:46:52.0000000|3080272.2500000000|13787260.0000000000|14442 E GLEN WILLOW RD|HOUSTON|TX|77489|7225010040020907|2025-04-19 00:46:04.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Recycling Pickup 4/18/2025 7:4||NULL|Solid Waste Management 2500144329|2500144329|1352 W 43RD ST HOUSTON TX 77018|29.8287|-95.432|Routed|2025-04-18 19:46:02.0000000||Bandit Sign - 2500144329 - 1352 W 43RD ST|Bandit Sign|14 Working Days|May 8 2025 10:00PM|NW|C|452K|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-19 00:49:06.0000000|3099630.2500000000|13866118.0000000000|1352 W 43RD ST|HOUSTON|TX|77018|0731000080026|2025-04-19 00:46:02.0000000|CENTRAL NORTHWEST||||NW|||NE|||NE|NS BanditSign|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Bandit Sign 4/18/2025 7:49:06 PM||signs in the ROW on both sides of the street|Neighborhoods 2500144328|2500144328|3309 ENNIS ST HOUSTON TX 77004|29.7302|-95.3605|Routed|2025-04-18 19:44:59.0000000||Missed Recycling Pickup - 2500144328 - 3309 ENNIS ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|493Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 00:50:03.0000000|3123400.1000000000|13831010.5100000000|3309 ENNIS ST|HOUSTON|TX|77004|0191540000015|2025-04-19 00:44:59.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW||3rd Friday|SE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/18/2025 7:50:03 P||Missed pick up on whole block|Solid Waste Management 2500144327|20522339-2500144327|16003 DIAMOND RIDGE DR HOUSTON TX 77053|29.5944|-95.4723|Service Completed|2025-04-18 19:44:27.0000000|Apr 19 2025 10:26AM|Water Service - 20522339-2500144327 - 16003 DIAMOND RIDGE DR|Water Service|2 Calendar Days|Apr 21 2025 12:45AM|SW|K|571X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-19 00:45:37.0000000|3089428.2500000000|13780570.0000000000|16003 DIAMOND RIDGE DR|HOUSTON|TX|77053|2175010250010907|2025-04-19 00:44:27.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 10:24:46 AM - Case # 20522339 -2500144327: All investi||NULL|4/19/2025 10:24:46 AM - Case # 20522339 -2500144327: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144326|2500144326|3309 ENNIS ST HOUSTON TX 77004|29.7302|-95.3605|Routed|2025-04-18 19:43:12.0000000||Missed Garbage Pickup - 2500144326 - 3309 ENNIS ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|493Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:48:15.0000000|3123400.1000000000|13831010.5100000000|3309 ENNIS ST|HOUSTON|TX|77004|0191540000015|2025-04-19 00:43:12.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW||3rd Friday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 7:48:15 PM||Recycling|Solid Waste Management 2500144325|2500144325|8850 AIRPORT BLVD HOUSTON TX 77061|29.6524|-95.2605|Routed|2025-04-18 19:40:42.0000000||MultiFamily Habitability Violation - 2500144325 - 8850 AIRPORT BLVD|MultiFamily Habitability Violation|7 Calendar Days|Apr 26 2025 12:48AM|SE|I|575C|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|0|Active|2025-04-19 00:48:37.0000000|3156017.2500000000|13803755.0000000000|8850 AIRPORT BLVD|HOUSTON|TX|77061|1381250010002|2025-04-19 00:40:42.0000000|GREATER HOBBY AREA|HCID #9|||SE|||SW|||SE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created MultiFamily Habitability Violation||Food EstablishmentMy complaint is on a...HotelEstablishment NameTravlodge Houston Hobby AirportAddress8850 airport blvdHouston Texas. 77061Contact PersonHaley Corrigancorrigan13 live.comComplaint DescriptionThis hotel is beyond unsanitary. There were bio|Public Works 2500144324|2500144324|14835 ABERDEEN MEADOW LN HOUSTON TX 77045|29.6117|-95.4278|Routed|2025-04-18 19:34:56.0000000||Missed Garbage Pickup - 2500144324 - 14835 ABERDEEN MEADOW LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|572T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:36:14.0000000|3103355.0000000000|13787276.0000000000|14835 ABERDEEN MEADOW LN|HOUSTON|TX|77045|1284340020007|2025-04-19 00:34:56.0000000|CENTRAL SOUTHWEST||SWFR123|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Garbage Pickup 4/18/2025 7:36:||14835 ABERDEEN MEADOW|Solid Waste Management 2500144323|2500144323|7102 LONGVINE DR HOUSTON TX 77072|29.7007|-95.6077|Routed|2025-04-18 19:29:02.0000000||Dead Animal Collection - 2500144323 - 7102 LONGVINE DR|Dead Animal Collection|4 Calendar Days|Apr 23 2025 12:30AM|SW|F|528H|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-19 00:30:03.0000000|3045278.7500000000|13817929.0000000000|7102 LONGVINE DR|HOUSTON|TX|77072|1084850000005|2025-04-19 00:29:02.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Dead Animal Collection 4/18/2025 7:30:03||7102 Longvine Dr|Solid Waste Management 2500144322|2500144322|12103 MOSSCREST DR HOUSTON TX 77048|29.6272|-95.3505|Routed|2025-04-18 19:25:16.0000000||Missed Garbage Pickup - 2500144322 - 12103 MOSSCREST DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|573R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:26:05.0000000|3127745.5000000000|13793679.0000000000|12103 MOSSCREST DR|HOUSTON|TX|77048|1081390000017|2025-04-19 00:25:16.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/18/2025 7:26:05||container in culdesac were not servicedongoing for 2 weeks.|Solid Waste Management 2500144321|2500144321|2410 AGAR LN HOUSTON TX 77043|29.8157|-95.5624|Routed|2025-04-18 19:24:11.0000000||Missed Garbage Pickup - 2500144321 - 2410 AGAR LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|449Q|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:25:34.0000000|3058440.0000000000|13860161.0000000000|2410 AGAR LN|HOUSTON|TX|77043|0822180000018|2025-04-19 00:24:11.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR109|FRIDAY|NW|NWFR-A-10|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Garbage Pickup 4/18/2025 7||Only two homes on the street took the neighbors but not the citizens|Solid Waste Management 2500144320|2500144320|3121 BOLT ST HOUSTON TX 77051|29.6575|-95.3775|Routed|2025-04-18 19:20:38.0000000||Missed Garbage Pickup - 2500144320 - 3121 BOLT ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|573B|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:21:42.0000000|3118807.5000000000|13804431.0000000000|3121 BOLT ST|HOUSTON|TX|77051|0810020000006|2025-04-19 00:20:38.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Garbage Pickup 4/18/2025 7:21:4||NULL|Solid Waste Management 2500144319|2500144319|3103 SHERMAN ST HOUSTON TX 77003|29.7525|-95.3423|Routed|2025-04-18 19:20:32.0000000||Missed Recycling Pickup - 2500144319 - 3103 SHERMAN ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|H|494N|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-19 00:21:53.0000000|3128925.5000000000|13839318.0000000000|3103 SHERMAN ST|HOUSTON|TX|77003|0371520000018|2025-04-19 00:20:32.0000000|SECOND WARD|East End MD|SEMO103|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Recycling Pickup 4/18/2025 7:21:5||3103 Sherman St Houston TX 77003recycling container has not been serviced in area.|Solid Waste Management 2500144318|20522338-2500144318|3665 WALNUT BEND LN HOUSTON TX 77042|29.7214|-95.567|Service Completed|2025-04-18 19:16:27.0000000|Apr 19 2025 2:30PM|Water Leak - 20522338-2500144318 - WALNUT BEND LN WESTPARK DR|Water Leak|10 Calendar Days|Apr 29 2025 12:19AM|SW|F|529C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-19 00:19:03.0000000|3058041.7500000000|13825913.0000000000|3665 WALNUT BEND LN|HOUSTON|TX|77042|1228380010001|2025-04-19 00:16:27.0000000|WESTCHASE|Westchase MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:29:53 PM - Case # 20522338 -2500144318: All investig||+++ ADDRESS WARNING +++Entered Address: WALNUT BEND LN WESTPARK DRValidated Address: 3665 WALNUT BEND LN - Address Id: 257137+++ ADDRESS WARNING +++Near an electrical box|4/19/2025 2:29:53 PM - Case # 20522338 -2500144318: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144317|12697419-2500144317|8100 S LOOP FWY E HOUSTON TX 77017|29.7021|-95.2778|Service Completed|2025-04-18 19:16:24.0000000|Apr 18 2025 8:29PM|Traffic Signal Maintenance - 12697419-2500144317 - 8100 S LOOP FWY E|Traffic Signal Maintenance|1 Calendar Day|Apr 20 2025 12:21AM|SE|I|535K|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-19 00:21:29.0000000|3150057.3000000000|13821599.2400000000|8100 S LOOP FWY E|HOUSTON|TX|77017|0551920000012|2025-04-19 00:16:24.0000000|PARK PLACE||||SE|||SE|||SE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||NONE|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR#12697415 2500144316|2500144316|8922 WESTBRAE GARDENS CT HOUSTON TX 77031|29.6598|-95.533|Routed|2025-04-18 19:10:35.0000000||Missed Garbage Pickup - 2500144316 - 8922 Westbrae Gardens Ct|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|J|530X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:10:35.0000000|3069429.2500000000|13803781.0000000000|8922 WESTBRAE GARDENS CT|HOUSTON|TX|77031|1202190010038|2025-04-19 00:10:35.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||WHOLE Neighborhood Missed on trash pick up day Thursday. No one came today either.|Solid Waste Management 2500144315|2500144315|4927 WINFREE DR HOUSTON TX 77021|29.7014|-95.3402|Routed|2025-04-18 19:07:54.0000000||Missed Heavy Trash Pickup - 2500144315 - 4927 WINFREE DR|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|SE|D|534J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-19 00:08:59.0000000|3130172.5000000000|13820758.0000000000|4927 WINFREE DR|HOUSTON|TX|77021|0700420070018|2025-04-19 00:07:54.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Heavy Trash Pickup 4/18/20||NULL|Solid Waste Management 2500144314|2500144314|4218 STONEWALL ST HOUSTON TX 77020|29.7733|-95.3277|Routed|2025-04-18 19:05:51.0000000||Missed Garbage Pickup - 2500144314 - 4218 STONEWALL ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|494F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:07:01.0000000|3133299.2500000000|13846987.0000000000|4218 STONEWALL ST|HOUSTON|TX|77020|0591550030005|2025-04-19 00:05:51.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/18/2025 7:07:01||container has not been serviced. whole area has not been serviced 4218 STONEWALL|Solid Waste Management 2500144313|12697418-2500144313|REDDING RD NEFF ST HOUSTON TX 77036|29.7014|-95.5361|Routed - Integrated|2025-04-18 19:05:27.0000000||Traffic Signs - 12697418-2500144313 - REDDING RD NEFF ST|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SW|J|530J|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-19 00:10:32.0000000|3068048.3300000000|13818769.2000000000|REDDING RD NEFF ST|HOUSTON|TX|77036|0933170000001|2025-04-19 00:05:27.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW||2nd Monday|SW||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/18/2025 7:10:32 PM||Top bolt missing on stop sign. Corner of Redding and Neff. Sign on north side facing south.|Public Works 2500144312|2500144312|2426 EAGLEROCK DR HOUSTON TX 77080|29.8148|-95.5322|Routed|2025-04-18 19:01:34.0000000||Missed Yard Waste Pickup - 2500144312 - 2426 EAGLEROCK DR|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 10:00PM|NW|A|450P|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-19 00:25:39.0000000|3068006.0000000000|13860121.0000000000|2426 EAGLEROCK DR|HOUSTON|TX|77080|1011330000007|2025-04-19 00:01:34.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Yard Waste Pickup 4/18/2025 7:||NULL|Solid Waste Management 2500144311|2500144311|4715 LIBERTY RD HOUSTON TX 77026|29.7879|-95.3223|Routed|2025-04-18 18:59:37.0000000||Container Replacement - 2500144311 - 4715 LIBERTY RD|Container Replacement|10 Calendar Days|Apr 29 2025 12:00AM|NE|B|494C|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-19 00:00:26.0000000|3134855.0000000000|13852360.0000000000|4715 LIBERTY RD|HOUSTON|TX|77026|0040570000005|2025-04-18 23:59:37.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NEFR-B-07|FRIDAY-B|NE|S|1st Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Container Replacement 4/18/2025 7:00:2||NULL|Solid Waste Management 2500144310|2500144310|15018 ALKAY ST HOUSTON TX 77053|29.6086|-95.4285|Routed|2025-04-18 18:57:20.0000000||Missed Garbage Pickup - 2500144310 - 15018 ALKAY ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|572T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 23:59:21.0000000|3103162.2500000000|13786149.0000000000|15018 ALKAY ST|HOUSTON|TX|77053|1444250020006|2025-04-18 23:57:20.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Garbage Pickup 4/18/2025 6:59:21 P||some more homes was not pickupno information in routeware|Solid Waste Management 2500144309|2500144309|15 OAKWILDE CT HOUSTON TX 77043|29.7934|-95.5502|Routed|2025-04-18 18:53:00.0000000||Missed Recycling Pickup - 2500144309 - 15 OAKWILDE CT|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|449Z|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 23:54:24.0000000|3062552.5000000000|13852156.0000000000|15 OAKWILDE CT|HOUSTON|TX|77043|0831530000017|2025-04-18 23:53:00.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR117|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE|S|4th Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Recycling Pickup 4/18/2025 6:5||NULL|Solid Waste Management 2500144308|221348-2500144308|5723 SOURIS VALLEY CT HOUSTON TX 77085|29.6398|-95.4696|Routed - Integrated|2025-04-18 18:51:54.0000000||Tree Trim - 221348-2500144308 - 5723 Souris Valley Ct|Tree Trim|75 Calendar Days|Jul 2 2025 11:51PM|SW|K|571G|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 23:51:54.0000000|3089770.0000000000|13797115.0000000000|5723 SOURIS VALLEY CT|HOUSTON|TX|77085|1294940010030|2025-04-18 23:51:54.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|75 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||Requesting a tree trim at the address. The tree branches have grown extremely long.|Parks and Recreation 2500144307|2500144307|10823 BRAESRIDGE DR HOUSTON TX 77071|29.6627|-95.511|Routed|2025-04-18 18:48:52.0000000||Missed Garbage Pickup - 2500144307 - 10823 BRAESRIDGE DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|530Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-19 00:25:24.0000000|3076378.0000000000|13805028.0000000000|10823 BRAESRIDGE DR|HOUSTON|TX|77071|1058020000007|2025-04-18 23:48:52.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Garbage Pickup 4/18/2025 7:25:||NULL|Solid Waste Management 2500144306|2500144306|6002 IRONSIDE TURN DR HOUSTON TX 77053|29.5985|-95.4742|Routed|2025-04-18 18:45:43.0000000||Missed Garbage Pickup - 2500144306 - 6002 IRONSIDE TURN DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|571X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 23:48:11.0000000|3088757.0000000000|13782040.0000000000|6002 IRONSIDE TURN DR|HOUSTON|TX|77053|6200010086500907|2025-04-18 23:45:43.0000000|FORT BEND HOUSTON||SWFR123B|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Garbage Pickup 4/18/2025 6:48:11 P||some homes was not pickup (cul-de-sac)6002 IRONSIDE TURN DR6002 IRONSIDE TURN DR HOUSTON TX 77053 USA96GL - CartTrash - MSW04/11/2025 03:39 PMCompletedSWFR123B44619 - ASLHarry CooperPickupcan was not pickup at all|Solid Waste Management 2500144305|12697415-2500144305|8102 S LOOP FWY HOUSTON TX 77017|29.7023|-95.2779|Routed - Integrated|2025-04-18 18:41:52.0000000||Traffic Signal Maintenance - 12697415-2500144305 - BROADWAY ST S IH 610 LOOP E|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 11:43PM|SE|I|535K|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 23:43:14.0000000|3150057.2500000000|13821599.0000000000|8102 S LOOP FWY|HOUSTON|TX|77017|0551920000012|2025-04-18 23:41:52.0000000|PARK PLACE||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Traffic Signal Maintenance 4/18/2025||+++ ADDRESS WARNING +++Entered Address: BROADWAY ST S IH 610 LOOP EValidated Address: 8102 S LOOP FWY - Address Id: 113617+++ ADDRESS WARNING +++Light post is hanging from wire as well|Public Works 2500144304|2500144304|15001 CROSSWINDS DR HOUSTON TX 77032|29.9367|-95.3143|Routed|2025-04-18 18:40:08.0000000||Health Code - 2500144304 - 15001 CROSSWINDS DR|Health Code|55 Calendar Days|Jun 12 2025 11:48PM|NE|B|374U|Health|Environmental Health|Health Code|0|Active|2025-04-18 23:48:03.0000000|3135697.2500000000|13906513.0000000000|15001 CROSSWINDS DR|HOUSTON|TX|77032|1211540000001|2025-04-18 23:40:08.0000000|IAH / AIRPORT AREA||||NE|||NE|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Health Code 4/18/2025 6:48:03 PM||603|Health 2500144303|12697416-2500144303|W HOUSTON CENTER BLVD WESTPARK DR HOUSTON TX 77082|29.7245|-95.5924|Routed - Integrated|2025-04-18 18:39:06.0000000||Traffic Signals - 12697416-2500144303 - W HOUSTON CENTER BLVD WESTPARK DR|Traffic Signals|22 Calendar Days|May 10 2025 11:44PM|SW|F|489W|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-18 23:44:08.0000000|3049970.1900000000|13826839.0200000000|W HOUSTON CENTER BLVD WESTPARK DR|HOUSTON|TX|77082|1397970020043|2025-04-18 23:39:06.0000000|WESTCHASE||||SW|||SW|||SW||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signals 4/18/2025 6:44:08 PM||Light lasts more than 6 minutes to turn green going north on west Houston center blvd at Westpark drive. It skips a turn.|Public Works 2500144302|2500144302|1445 ALEXANDER ST HOUSTON TX 77008|29.7977|-95.4087|Routed|2025-04-18 18:38:57.0000000||Other - 2500144302 - 1445 Alexander St|Other|3 Working Days|Apr 24 2025 1:07PM|NW|C|452Z|311 HelpLine|311 Call Handling|Other|0|Active|2025-04-18 23:38:57.0000000|3107354.7500000000|13855066.0000000000|1445 ALEXANDER ST|HOUSTON|TX|77008|0391210000784|2025-04-18 23:38:57.0000000|GREATER HEIGHTS||NWTH110|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Trash can is about to break Please replace trash can nothing else|311 HelpLine 2500144301|12697414-2500144301|12606 HILLCROFT AVE HOUSTON TX 77035|29.6372|-95.4936|Routed - Integrated|2025-04-18 18:35:16.0000000||Traffic Signs - 12697414-2500144301 - 12606 Hillcroft Ave|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SW|K|571E|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 23:35:16.0000000|3082173.7500000000|13795925.0000000000|12606 HILLCROFT AVE|HOUSTON|TX|77035|1022410000001|2025-04-18 23:35:16.0000000|WESTBURY||||SW|||SW|||SW||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Fallen stop sign|Public Works 2500144300|2500144300|726 E 40TH ST HOUSTON TX 77022|29.8221|-95.3897|Routed|2025-04-18 18:34:51.0000000||Dead Animal Collection - 2500144300 - 726 E 40Th St|Dead Animal Collection|4 Calendar Days|Apr 22 2025 11:34PM|NW|H|453N|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 23:34:51.0000000|3113105.7500000000|13864120.0000000000|726 E 40TH ST|HOUSTON|TX|77022|0211340660011|2025-04-18 23:34:51.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||We have 2 pet goats one was just attacked by 2 dogs wearing collars and killed.|Solid Waste Management 2500144299|2500144299|9407 VANWOOD ST HOUSTON TX 77040|29.8775|-95.5011|Routed|2025-04-18 18:34:50.0000000||Container Replacement - 2500144299 - 9407 VANWOOD ST|Container Replacement|10 Calendar Days|Apr 28 2025 11:39PM|NW|A|410R|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 23:39:32.0000000|3077180.0000000000|13883193.0000000000|9407 VANWOOD ST|HOUSTON|TX|77040|1032840000007|2025-04-18 23:34:50.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Container Replacement 4/18/2025 6:39:32||Container Replacement - 2500087884 - 9407 VANWOOD STcase was closed out incorrectly citizen still needs repair.lid broken on garbage container 2nd one broken from bottom container replacement water account-48212160227 9407 vanwood stcitizen has to continu|Solid Waste Management 2500144298|20522337-2500144298|12703 BROOKGLADE CIR HOUSTON TX 77099|29.6796|-95.6026|Routed - Integrated|2025-04-18 18:33:10.0000000||Fire Hydrant - 20522337-2500144298 - 12699 BROOKGLADE CIR|Fire Hydrant|12 Calendar Days|Apr 30 2025 11:33PM|SW|F|528R|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-18 23:33:15.0000000|3047007.2500000000|13810259.0000000000|12703 BROOKGLADE CIR|HOUSTON|TX|77099|1047140010013|2025-04-18 23:33:10.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 14:30:39||+++ ADDRESS WARNING +++Entered Address: 12699 BROOKGLADE CIRValidated Address: 12703 BROOKGLADE CIR - Address Id: 1023429+++ ADDRESS WARNING +++HFD contacted HWCS to report a leaking fire hydrant on 12699 Brookglade Circle c/s S. Dairy Ashford rd. A vehicl|Public Works 2500144297|307310-2500144297|3630 SPRINGMEADOWS ST HOUSTON TX 77080|29.8267|-95.5242|Routed - Integrated|2025-04-18 18:32:47.0000000||Nuisance On Property - 307310-2500144297 - 3630 SPRINGMEADOWS ST|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NW|A|450K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 23:37:56.0000000|3070403.0500000000|13864504.6700000000|3630 SPRINGMEADOWS ST|HOUSTON|TX|77080|0970110000020|2025-04-18 23:32:47.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR121|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW||4th Thursday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||They have a lot of chicken and it's not clean and it also stinks badly|Neighborhoods 2500144296|2500144296|3734 HEATHERBROOK DR HOUSTON TX 77045|29.6227|-95.4335|Routed|2025-04-18 18:32:09.0000000||Missed Garbage Pickup - 2500144296 - 3734 HEATHERBROOK DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|572N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 23:32:58.0000000|3101436.0000000000|13791234.0000000000|3734 HEATHERBROOK DR|HOUSTON|TX|77045|0845750000024|2025-04-18 23:32:09.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Garbage Pickup 4/18/2025 6:32:||3734 HEATHERBROOK|Solid Waste Management 2500144295|2500144295|5007 OAK SHADOWS DR HOUSTON TX 77091|29.8466|-95.4656|Routed|2025-04-18 18:31:00.0000000||Missed Garbage Pickup - 2500144295 - 5007 OAK SHADOWS DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|451C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 23:32:57.0000000|3088777.7500000000|13872286.0000000000|5007 OAK SHADOWS DR|HOUSTON|TX|77091|1023030000043|2025-04-18 23:31:00.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Garbage Pickup 4/18/2025 6:32:57 P||entire block was missed|Solid Waste Management 2500144294|20522336-2500144294|7025 S GESSNER DR HOUSTON TX 77036|29.7029|-95.5376|Routed - Integrated|2025-04-18 18:29:51.0000000||Water Leak - 20522336-2500144294 - 7025 S GESSNER DR|Water Leak|10 Calendar Days|Apr 28 2025 11:31PM|SW|J|530E|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 23:31:49.0000000|3067494.5000000000|13819374.0000000000|7025 S GESSNER DR|HOUSTON|TX|77036|0933070000008|2025-04-18 23:29:51.0000000|SHARPSTOWN|Sharpstown MD|SWTU109|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW|S|2nd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Water Leak 4/18/2025 6:31:49 PM||Duplex address wants to know which meter is leaking from both reported addresses.|Public Works 2500144293|2500144293|1743 BEALL ST HOUSTON TX 77008|29.8013|-95.4182|Routed|2025-04-18 18:27:34.0000000||Container Replacement - 2500144293 - 1743 BEALL ST|Container Replacement|10 Calendar Days|Apr 28 2025 11:28PM|NW|C|452U|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 23:28:32.0000000|3104283.5000000000|13856292.0000000000|1743 BEALL ST|HOUSTON|TX|77008|1274800010004|2025-04-18 23:27:34.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Container Replacement 4/18/2025 6:28:||4328231201391743 beal street|Solid Waste Management 2500144292|12697413-2500144292|803 TEXAS ST HOUSTON TX 77002|29.761|-95.364|Routed - Integrated|2025-04-18 18:27:18.0000000||Traffic Signs - 12697413-2500144292 - 541-599 Milam St|Traffic Signs|14 Working Days|May 8 2025 10:00PM|NW|H|493L|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 23:27:18.0000000|3121934.0000000000|13842186.0000000000|803 TEXAS ST|HOUSTON|TX|77002|1398670010001|2025-04-18 23:27:18.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 541-599 Milam St Valida||+++ ADDRESS Warning +++Entered Address: 541-599 Milam StValidated Address: 803 TEXAS ST - Address Id: 2045641+++ ADDRESS Warning +++Left side Milam - just before Texas - "left lane must turn left" sign fell off lamp pole Needs to be replaced reinstall "le|Public Works 2500144291|20522335-2500144291|9599 MAIN ST HOUSTON TX 77054|29.68|-95.4255|Routed - Integrated|2025-04-18 18:25:44.0000000||Water Service - 20522335-2500144291 - 9599 MAIN ST|Water Service|2 Calendar Days|Apr 20 2025 11:26PM|SW|K|532T|Public Works|Houston Water|Water Service|0|Active|2025-04-18 23:26:34.0000000|3103342.2500000000|13812127.0000000000|9599 MAIN ST|HOUSTON|TX|77054|none|2025-04-18 23:25:44.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Public Works 2500144290|307309-2500144290|1910 SPILLERS LN HOUSTON TX 77043|29.8064|-95.5602|Routed - Integrated|2025-04-18 18:24:44.0000000||Nuisance On Property - 307309-2500144290 - 1910 SPILLERS LN|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|NW|A|449V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 23:26:56.0000000|3059217.0000000000|13856796.0000000000|1910 SPILLERS LN|HOUSTON|TX|77043|0940900000012|2025-04-18 23:24:44.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR117|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Nuisance On Property 4/18/2025 6:26:56 PM||high weeds and high grass front and back (fence is wide open) and huge tree (part of the tree branch is hanging) tree is on the property dangerous tree in the yard|Neighborhoods 2500144289|2500144289|307 E DELZ DR HOUSTON TX 77022|29.8403|-95.3973|Routed|2025-04-18 18:22:19.0000000||Parking Violation - 2500144289 - 307 E Delz Dr|Parking Violation|19 Calendar Days|May 7 2025 11:22PM|NW|H|453E|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 23:22:19.0000000|3110474.5000000000|13870661.0000000000|307 E DELZ DR|HOUSTON|TX|77022|0800770000002|2025-04-18 23:22:19.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Car has been parked in same location for over a year none|Parking Management 2500144288|2500144288|9918 VALLEY SUN DR HOUSTON TX 77078|29.8497|-95.2404|Routed|2025-04-18 18:21:37.0000000||Missed Heavy Trash Pickup - 2500144288 - 9918 VALLEY SUN DR|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|NE|B|456A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 23:22:18.0000000|3160109.2500000000|13875637.0000000000|9918 VALLEY SUN DR|HOUSTON|TX|77078|1031790000019|2025-04-18 23:21:37.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Heavy Trash Pickup 4/18/2025 6:22||9918 Valley Sun: heavy trash has not been serviced in area.|Solid Waste Management 2500144287|2500144287|15402 BLUERIDGE CT HOUSTON TX 77489|29.6022|-95.4931|Routed|2025-04-18 18:20:15.0000000||Missed Heavy Trash Pickup - 2500144287 - 15402 BLUERIDGE CT|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|SW|K|571W|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 23:21:41.0000000|3082722.0000000000|13783198.0000000000|15402 BLUERIDGE CT|HOUSTON|TX|77489|2150010060600907|2025-04-18 23:20:15.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Heavy Trash Pickup 4/18/2025 6||NULL|Solid Waste Management 2500144286|12697412-2500144286|9658 GALAXY ST HOUSTON TX 77078|29.8542|-95.2851|Service Completed|2025-04-18 18:19:46.0000000|Apr 19 2025 1:01PM|Street Hazard - 12697412-2500144286 - 7800 LOCKSLEY RD|Street Hazard|10 Calendar Days|Apr 28 2025 11:21PM|NE|B|455B|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-18 23:21:39.0000000|3145875.7500000000|13876772.0000000000|9658 GALAXY ST|HOUSTON|TX|77078|1030140000117|2025-04-18 23:19:46.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... No Comme||+++ ADDRESS WARNING +++Entered Address: 7800 LOCKSLEY RDValidated Address: 9658 GALAXY ST - Address Id: 488906+++ ADDRESS WARNING +++Locksley and Galaxy tree in the street|Resolution :38. Task CompletedClose Comments :No Comment is written 2500144285|2500144285|6007 DUXBURY DR HOUSTON TX 77035|29.6476|-95.4962|Routed|2025-04-18 18:18:28.0000000||Parking Violation - 2500144285 - 6007 Duxbury Dr|Parking Violation|19 Calendar Days|May 7 2025 11:18PM|SW|K|570D|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 23:18:28.0000000|3081241.7500000000|13799665.0000000000|6007 DUXBURY DR|HOUSTON|TX|77035|0871290000006|2025-04-18 23:18:28.0000000|WESTBURY||SWTH108|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|2nd Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Toyota SUV has been parked here for 3-4 weeks and appears to no be running.|Parking Management 2500144283|20522334-2500144283|11102 BRIAR FOREST DR HOUSTON TX 77042|29.7484|-95.5724|Routed - Integrated|2025-04-18 18:15:41.0000000||Water Leak - 20522334-2500144283 - 1716-1756 Wilcrest Dr|Water Leak|10 Calendar Days|Apr 28 2025 11:15PM|NW|G|489P|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 23:15:41.0000000|3055969.2500000000|13835588.0000000000|11102 BRIAR FOREST DR|HOUSTON|TX|77042|0451380010127|2025-04-18 23:15:41.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 1716-1756 Wilcrest Dr V||+++ ADDRESS Warning +++Entered Address: 1716-1756 Wilcrest DrValidated Address: 11102 BRIAR FOREST DR - Address Id: 271469+++ ADDRESS Warning +++Sprinkler head appears to be damaged and water is bubbling up There has been standing water for several days|Public Works 2500144282|2500144282|15927 GATEBRIAR DR HOUSTON TX 77489|29.594|-95.5015|Routed|2025-04-18 18:14:57.0000000||Missed Garbage Pickup - 2500144282 - 15927 GATEBRIAR DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|570Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 23:23:52.0000000|3080161.2500000000|13780165.0000000000|15927 GATEBRIAR DR|HOUSTON|TX|77489|2150080070340907|2025-04-18 23:14:57.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Garbage Pickup 4/18/2025 6:23:||15927 GATEBRIAR|Solid Waste Management 2500144281|20522333-2500144281|12750 BRIAR FOREST DR HOUSTON TX 77077|29.7565|-95.612|Service Completed|2025-04-18 18:14:47.0000000|Apr 19 2025 3:24PM|Water Leak - 20522333-2500144281 - 12750 BRIAR FOREST DR|Water Leak|10 Calendar Days|Apr 28 2025 11:16PM|NW|G|488L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 23:16:19.0000000|3043345.2500000000|13838166.0000000000|12750 BRIAR FOREST DR|HOUSTON|TX|77077|1179950000001|2025-04-18 23:14:47.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 3:23:34 PM - Case # 20522333 -2500144281: Dear Custome||right before the address above its a water leak in the street|4/19/2025 3:23:34 PM - Case # 20522333 -2500144281: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500144280|2500144280|3931 HIGH POINT LN HOUSTON TX 77053|29.6075|-95.4364|Routed|2025-04-18 18:12:17.0000000||Missed Garbage Pickup - 2500144280 - 3931 HIGH POINT LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|572S|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 23:14:45.0000000|3100692.0000000000|13785679.0000000000|3931 HIGH POINT LN|HOUSTON|TX|77053|0960410000012|2025-04-18 23:12:17.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/18/2025 6:14:||NULL|Solid Waste Management 2500144278|307308-2500144278|8011 TARBELL RD HOUSTON TX 77034|29.6415|-95.2236|Routed - Integrated|2025-04-18 18:10:45.0000000||Nuisance On Property - 307308-2500144278 - 8011 TARBELL RD|Nuisance On Property|180 Working Days|Jan 8 2026 11:00PM|SE|E|576F|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 23:15:48.0000000|3167852.2400000000|13800149.6100000000|8011 TARBELL RD|HOUSTON|TX|77034|0870830000002|2025-04-18 23:10:45.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW||2nd Tuesday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||weeds and tall grass. Yard needs mowed|Neighborhoods 2500144277|20522332-2500144277|2942 GESSNER RD HOUSTON TX 77080|29.8258|-95.544|Routed - Integrated|2025-04-18 18:08:19.0000000||Water Leak - 20522332-2500144277 - 2942 GESSNER RD|Water Leak|10 Calendar Days|Apr 28 2025 11:09PM|NW|A|450J|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 23:09:54.0000000|3064146.5000000000|13864007.0000000000|2942 GESSNER RD|HOUSTON|TX|77080|1031150000064|2025-04-18 23:08:19.0000000|SPRING BRANCH NORTH|Spring Branch MD|||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Water Leak 4/18/2025 6:09:54 PM||near some townhomes water leak in a grassy area|Public Works 2500144275|12697411-2500144275|4971 MARTIN LUTHER KING BLVD HOUSTON TX 77021|29.708|-95.3349|Routed - Integrated|2025-04-18 18:02:29.0000000||Traffic Signs - 12697411-2500144275 - 4971 MARTIN LUTHER KING BLVD|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SE|D|534E|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 23:07:36.0000000|3131780.0800000000|13823200.9900000000|4971 MARTIN LUTHER KING BLVD|HOUSTON|TX|77021|1373680010001|2025-04-18 23:02:29.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|||SE|||SE|||SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/18/2025 6:07:36 PM||4971 Martin Luther King Blvd - please consider adding two signs - 1 "left lane must turn left" on the left side and 1 "right lane must turn right" on the right side for the approach to the signal - drivers are unaware of the lane configurations|Public Works 2500144274|2500144274|6615 BRIARGATE DR HOUSTON TX 77489|29.6013|-95.4859|Routed|2025-04-18 18:01:32.0000000||Container Replacement - 2500144274 - 6615 BRIARGATE DR|Container Replacement|10 Calendar Days|Apr 28 2025 11:02PM|SW|K|571W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 23:02:49.0000000|3085013.2500000000|13782935.0000000000|6615 BRIARGATE DR|HOUSTON|TX|77489|2150010111800907|2025-04-18 23:01:32.0000000|FORT BEND HOUSTON||SWFR105|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Replacement 4/18/2025 6:02:||4451-1140-1367|Solid Waste Management 2500144273|2500144273|4941 CHENNAULT RD HOUSTON TX 77033|29.6821|-95.3449|Routed|2025-04-18 17:59:49.0000000||Container Replacement - 2500144273 - 4941 CHENNAULT RD|Container Replacement|10 Calendar Days|Apr 28 2025 11:03PM|SE|D|534N|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 23:03:19.0000000|3128896.5000000000|13813703.0000000000|4941 CHENNAULT RD|HOUSTON|TX|77033|0751900040039|2025-04-18 22:59:49.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Container Replacement 4/18/2025 6:03:19||0414078021304941 Chennault Rd Houston TX 77033|Solid Waste Management 2500144272|20522329-2500144272|1123 VERA LOU ST HOUSTON TX 77051|29.6756|-95.361|Routed - Integrated|2025-04-18 17:58:46.0000000||Sewer Wastewater - 20522329-2500144272 - 1123 Vera Lou St|Sewer Wastewater|1 Calendar Day|Apr 19 2025 10:58PM|SE|D|533U|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-18 22:58:46.0000000|3123838.2500000000|13811163.0000000000|1123 VERA LOU ST|HOUSTON|TX|77051|0650100070023|2025-04-18 22:58:46.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|WEB Hello. Any update on this request?||When my neighbors run water it backs up into my home in multiple places. I turned off all the water to my home and had a plumber come outt|Public Works 2500144271|12697410-2500144271|6721 MARTIN LUTHER KING BLVD HOUSTON TX 77033|29.6808|-95.3388|Routed - Integrated|2025-04-18 17:58:23.0000000||Traffic Signs - 12697410-2500144271 - 6721 MARTIN LUTHER KING BLVD|Traffic Signs|14 Working Days|May 8 2025 10:00PM|SE|D|534S|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 23:03:40.0000000|3130935.1900000000|13813289.0700000000|6721 MARTIN LUTHER KING BLVD|HOUSTON|TX|77033|0751900260031|2025-04-18 22:58:23.0000000|SOUTH PARK||SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE||4th Wednesday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/18/2025 6:03:40 PM||6721 Martin Luther King Blvd - looks like the school crossing signs for the school crosswalk are missing for the NB direction|Public Works 2500144270|2500144270|1620 OJEMAN RD HOUSTON TX 77055|29.7993|-95.5017|Routed|2025-04-18 17:57:15.0000000||Add a Can - 2500144270 - 1620 OJEMAN RD|Add a Can|14 Calendar Days|May 2 2025 11:02PM|NW|A|450Z|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 23:02:17.0000000|3077836.2100000000|13854750.0400000000|1620 OJEMAN RD|HOUSTON|TX|77055|1450600010002|2025-04-18 22:57:15.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE||4th Wednesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Add a Can 4/18/2025 6:02:17 PM||None|Solid Waste Management 2500144269|2500144269|445 W 21ST ST HOUSTON TX 77008|29.8052|-95.4054|Routed|2025-04-18 17:53:59.0000000||Container Replacement - 2500144269 - 445 W 21ST ST|Container Replacement|10 Calendar Days|Apr 28 2025 10:55PM|NW|C|452V|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 22:55:02.0000000|3108305.0000000000|13857821.0000000000|445 W 21ST ST|HOUSTON|TX|77008|1174710000003|2025-04-18 22:53:59.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Container Replacement 4/18/2025 5:55:02||NULL|Solid Waste Management 2500144267|2500144267|610 DEL NORTE ST HOUSTON TX 77018|29.8407|-95.4085|Routed|2025-04-18 17:50:49.0000000||Missed Heavy Trash Pickup - 2500144267 - 610 DEL NORTE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|NW|H|452H|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 22:55:52.0000000|3106939.2700000000|13870696.8400000000|610 DEL NORTE ST|HOUSTON|TX|77018|0650780030008|2025-04-18 22:50:49.0000000|INDEPENDENCE HEIGHTS||NWTU114|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE||3rd Friday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/18/2025 5:55:52||No Heavy trash pick up on 3rd Friday 3/21. Told two weeks behind. No pick up 4/4. Told wait few more days. NO pickup. Now 4/18 the 3rd Friday. NO pick up again. NO PICKUP IN MONTHS. WHEN will we get Heavy Trash pick up??? The 3rd Friday? In two MORE weeks?|Solid Waste Management 2500144266|2500144266|8016 FOUNTAIN ST HOUSTON TX 77051|29.675|-95.3765|Routed|2025-04-18 17:49:06.0000000||Container Replacement - 2500144266 - 8016 FOUNTAIN ST|Container Replacement|10 Calendar Days|Apr 28 2025 10:50PM|SE|D|533T|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 22:50:50.0000000|3118928.2500000000|13810783.0000000000|8016 FOUNTAIN ST|HOUSTON|TX|77051|0511740130020|2025-04-18 22:49:06.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Container Replacement 4/18/2025 5:50:50 P||will need a new can|Solid Waste Management 2500144265|2500144265|1427 FREEDONIA DR HOUSTON TX 77055|29.796|-95.5226|Routed|2025-04-18 17:45:08.0000000||Missed Garbage Pickup - 2500144265 - 1427 FREEDONIA DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|450Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 22:46:15.0000000|3071267.0000000000|13853370.0000000000|1427 FREEDONIA DR|HOUSTON|TX|77055|0780410000036|2025-04-18 22:45:08.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Missed Garbage Pickup 4/18/2025 5:46:15||NULL|Solid Waste Management 2500144264|2500144264|5051 BAYOU VISTA DR HOUSTON TX 77091|29.8482|-95.4684|Routed|2025-04-18 17:42:37.0000000||Missed Garbage Pickup - 2500144264 - 5051 BAYOU VISTA DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|A|451C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 22:43:39.0000000|3087870.2500000000|13872837.0000000000|5051 BAYOU VISTA DR|HOUSTON|TX|77091|1014310000002|2025-04-18 22:42:37.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Garbage Pickup 4/18/2025 5:43:||5051 BAYOU VISTA DRentire street|Solid Waste Management 2500144263|2500144263|7016 STAFFORDSHIRE BLVD HOUSTON TX 77030|29.7032|-95.3934|Service Completed|2025-04-18 17:40:59.0000000|Apr 19 2025 8:15AM|Recycling Participation NEW - 2500144263 - 7016 STAFFORDSHIRE BLVD|Recycling Participation NEW|24 Calendar Days|May 12 2025 10:41PM|SW|D|533E|Solid Waste Management|Recycling|Recycling Participation NEW|1|Resolved|2025-04-18 22:41:56.0000000|3113232.2500000000|13820927.0000000000|7016 STAFFORDSHIRE BLVD|HOUSTON|TX|77030|0590060110008|2025-04-18 22:40:59.0000000|MEDICAL CENTER AREA|Greater Southeast MD|SWTH119|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Monday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes:||NULL|Completed by Tommie Bell. Notes: 2500144262|20522328-2500144262|9306 SHERBOURNE ST HOUSTON TX 77016|29.8453|-95.2964|Routed - Integrated|2025-04-18 17:40:26.0000000||Sewer Wastewater - 20522328-2500144262 - 9306 SHERBOURNE ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 10:41PM|NE|B|455E|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-18 22:41:07.0000000|3142391.7500000000|13873499.0000000000|9306 SHERBOURNE ST|HOUSTON|TX|77016|0710300230649|2025-04-18 22:40:26.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:32:48||NULL|Public Works 2500144261|2500144261|7016 STAFFORDSHIRE BLVD HOUSTON TX 77030|29.7032|-95.3934|Routed|2025-04-18 17:39:32.0000000||New Resident Container - 2500144261 - 7016 STAFFORDSHIRE BLVD|New Resident Container|12 Calendar Days|Apr 30 2025 10:40PM|SW|D|533E|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 22:40:43.0000000|3113232.2500000000|13820927.0000000000|7016 STAFFORDSHIRE BLVD|HOUSTON|TX|77030|0590060110008|2025-04-18 22:39:32.0000000|MEDICAL CENTER AREA|Greater Southeast MD|SWTH119|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Monday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created New Resident Container 4/18/2025 5:40:||NULL|Solid Waste Management 2500144260|2500144260|7634 SUNDOWN DR HOUSTON TX 77028|29.8432|-95.2898|Routed|2025-04-18 17:38:14.0000000||Missed Recycling Pickup - 2500144260 - 7634 SUNDOWN DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|455E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 22:39:20.0000000|3144516.5000000000|13872773.0000000000|7634 SUNDOWN DR|HOUSTON|TX|77028|0740480170359|2025-04-18 22:38:14.0000000|TRINITY / HOUSTON GARDENS||NETH112|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Recycling Pickup 4/18/2025 5:3||NULL|Solid Waste Management 2500144259|2500144259|2000 LYONS AVE HOUSTON TX 77020|29.7711|-95.3484|Routed|2025-04-18 17:37:34.0000000||Blocked Train Crossing - 2500144259 - 2000 LYONS AVE|Blocked Train Crossing|||NE|B|493H|External Referral|Railroad|Blocked Train Crossing|0|Active|2025-04-18 22:39:47.0000000|3126760.2500000000|13846006.0000000000|2000 LYONS AVE|HOUSTON|TX|77020|1312320020001|2025-04-18 22:37:34.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|EXT Railroad|FULL||Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Blocked Train Crossing 4/18/2025 5:39:47||train is on the track in a stand still for 30mins traffic is backing up|External Referral 2500144258|2500144258|2403 ANITA ST HOUSTON TX 77004|29.7357|-95.3638|Routed|2025-04-18 17:36:59.0000000||Missed Recycling Pickup - 2500144258 - 2403 ANITA ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|493Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 22:38:45.0000000|3122282.5000000000|13832983.0000000000|2403 ANITA ST|HOUSTON|TX|77004|1366340010009|2025-04-18 22:36:59.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Recycling Pickup 4/18/2025 5:38:4||NULL|Solid Waste Management 2500144256|2500144256|1012 JOYCE ST HOUSTON TX 77009|29.8063|-95.3578|Routed|2025-04-18 17:33:07.0000000||Missed Garbage Pickup - 2500144256 - 1012 JOYCE ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|H|453V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 22:33:40.0000000|3123374.0000000000|13858687.0000000000|1012 JOYCE ST|HOUSTON|TX|77009|0660640230002|2025-04-18 22:33:07.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Garbage Pickup 4/18/2025 5:33:||1012 joyce st|Solid Waste Management 2500144253|2500144253|1015 KERN ST HOUSTON TX 77009|29.803|-95.3851|Routed|2025-04-18 17:28:29.0000000||Missed Garbage Pickup - 2500144253 - 1015 KERN ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NW|H|453T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 22:30:45.0000000|3114785.2500000000|13857230.0000000000|1015 KERN ST|HOUSTON|TX|77009|0350140140007|2025-04-18 22:28:29.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH118|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Garbage Pickup 4/18/2025 5:30:45||states all of the containers on the block were not serviced when the truck passed for collection|Solid Waste Management 2500144252|20522331-2500144252|9200 WESTHEIMER RD HOUSTON TX 77063|29.7389|-95.526|Routed - Integrated|2025-04-18 17:28:28.0000000||Water Service - 20522331-2500144252 - 9200 WESTHEIMER RD|Water Service|2 Calendar Days|Apr 20 2025 10:29PM|SW|G|490T|Public Works|Houston Water|Water Service|0|Active|2025-04-18 22:29:18.0000000|3070784.5000000000|13832589.0000000000|9200 WESTHEIMER RD|HOUSTON|TX|77063|1253650010001|2025-04-18 22:28:28.0000000|MID WEST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Public Works 2500144251|2500144251|12102 FAIRMEADOW DR HOUSTON TX 77071|29.647|-95.5147|Routed|2025-04-18 17:27:24.0000000||Missed Recycling Pickup - 2500144251 - 12102 FAIRMEADOW DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|570G|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 22:32:28.0000000|3075367.8500000000|13799295.1900000000|12102 FAIRMEADOW DR|HOUSTON|TX|77071|1080510000001|2025-04-18 22:27:24.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH104|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW||3rd Thursday|SW|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/18/2025 5:32:28 P||Our recycling bin was not picked up|Solid Waste Management 2500144249|2500144249|518 HAHLO ST HOUSTON TX 77020|29.7794|-95.3098|Routed|2025-04-18 17:23:17.0000000||Missed Garbage Pickup - 2500144249 - 518 HAHLO ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|H|494H|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 22:23:46.0000000|3138923.2500000000|13849416.0000000000|518 HAHLO ST|HOUSTON|TX|77020|0120830000039|2025-04-18 22:23:17.0000000|DENVER HARBOR / PORT HOUSTON||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/18/2025 5:23:46||NULL|Solid Waste Management 2500144248|2500144248|5700 COLLINGSWORTH ST HOUSTON TX 77026|29.7938|-95.3129|Routed|2025-04-18 17:22:29.0000000||Mow Park - 2500144248 - 5700 COLLINGSWORTH ST|Mow Park|21 Calendar Days|May 9 2025 10:25PM|NE|B|454Y|Parks and Recreation|Greenspace Management|Mow Park|0|Active|2025-04-18 22:25:23.0000000|3137770.7500000000|13854608.0000000000|5700 COLLINGSWORTH ST|HOUSTON|TX|77026|0701050020001|2025-04-18 22:22:29.0000000|GREATER FIFTH WARD||NEFR112|FRIDAY|NE|NEFR-B-07|FRIDAY-B|NE|S|1st Thursday|NE|PR GreenspaceStatistics|FULL|21 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Mow Park 4/18/2025 5:25:23 PM||Mrs. Nunn is asking for supervisor contact at 7139629421|Parks and Recreation 2500144247|20522327-2500144247|1911 HAROLD ST HOUSTON TX 77098|29.7409|-95.4075|Service Completed|2025-04-18 17:22:21.0000000|Apr 19 2025 10:14AM|Water Service - 20522327-2500144247 - 1911 HAROLD ST|Water Service|2 Calendar Days|Apr 20 2025 10:23PM|SW|C|492V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 22:23:18.0000000|3108351.5000000000|13834442.0000000000|1911 HAROLD ST|HOUSTON|TX|77098|0542250000003|2025-04-18 22:22:21.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 10:14:02 AM - Case # 20522327 -2500144247: The Service||Mains were placed back in service at 2:28 PMplease make contact|4/19/2025 10:14:02 AM - Case # 20522327 -2500144247: The Service Request has been cancelled. 2500144245|307306-2500144245|5817 JASON ST HOUSTON TX 77074|29.6837|-95.4946|Routed - Integrated|2025-04-18 17:19:41.0000000||Minimum Standards - 307306-2500144245 - 5817 JASON ST|Minimum Standards|153 Working Days|Dec 1 2025 2:07PM|SW|J|531N|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-18 22:24:44.0000000|3081350.2100000000|13812820.3200000000|5817 JASON ST|HOUSTON|TX|77074|0730240130014|2025-04-18 22:19:41.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW||2nd Tuesday|SW||FULL|153 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Mold apparent from outside and roof is in need of repair. Rats seen coming from house as well as possums. House appears in disrepair and is an eyesore to our community.|Neighborhoods 2500144242|12697409-2500144242|912 WESTHEIMER RD HOUSTON TX 77006|29.7449|-95.3911|Routed - Integrated|2025-04-18 17:14:32.0000000||Traffic Signal Maintenance - 12697409-2500144242 - 912 westheimer road|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 10:18PM|SW|C|493S|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 22:18:10.0000000|3113530.7500000000|13836042.0000000000|912 WESTHEIMER RD|HOUSTON|TX|77006|0510720000001|2025-04-18 22:14:32.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Traffic Signal Maintenance 4/18/2025||+++ ADDRESS WARNING +++Entered Address: 912 westheimer roadValidated Address: 912 WESTHEIMER RD - Address Id: 22371+++ ADDRESS WARNING +++WESTHEIMER RD MONTROSE BLVD light signal hanging down|Public Works 2500144241|12697408-2500144241|4818 PARKER RD HOUSTON TX 77093|29.8569|-95.3211|Routed - Integrated|2025-04-18 17:13:02.0000000||Street Condition - 12697408-2500144241 - 4818 PARKER RD|Street Condition|30 Calendar Days|May 18 2025 10:16PM|NE|H|414Y|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 22:16:27.0000000|3134430.2500000000|13877471.0000000000|4818 PARKER RD|HOUSTON|TX|77093|0680440270602|2025-04-18 22:13:02.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU107|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:21:32||sinkhole on the street dip type please contact the citizen if you cannot fine the dip (right hand side heading eastbound-xxx-xxxx137|Public Works 2500144240|2500144240|15003 NICKERSON LN HOUSTON TX 77060|29.9174|-95.4024|Routed|2025-04-18 17:11:42.0000000||Missed Heavy Trash Pickup - 2500144240 - 15003 NICKERSON LN|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|NE|H|412D|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 22:12:39.0000000|3108004.0000000000|13898650.0000000000|15003 NICKERSON LN|HOUSTON|TX|77060|0991180000015|2025-04-18 22:11:42.0000000|GREATER GREENSPOINT||NEMO116|MONDAY|NE|NWMO-B-09|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Heavy Trash Pickup 4/18/2025 5:12||area has not been servicede|Solid Waste Management 2500144239|2500144239|1521 SUMMER CITY DR HOUSTON TX 77047|29.6206|-95.3927|Routed|2025-04-18 17:11:33.0000000||Missed Garbage Pickup - 2500144239 - 1521 SUMMER CITY DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|D|573N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 22:16:36.0000000|3114419.0500000000|13790871.0500000000|1521 SUMMER CITY DR|HOUSTON|TX|77047|1370250030021|2025-04-18 22:11:33.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW||4th Thursday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 5:16:36 PM||My trashcan was missed and did not get picked up|Solid Waste Management 2500144238|12697407-2500144238|5001 PARKER RD HOUSTON TX 77016|29.8573|-95.3194|Routed - Integrated|2025-04-18 17:10:49.0000000||Pothole - 12697407-2500144238 - 5001 PARKER RD|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|NE|B|414Y|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-18 22:12:41.0000000|3134966.7500000000|13877608.0000000000|5001 PARKER RD|HOUSTON|TX|77016|0760430030041|2025-04-18 22:10:49.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:15:31||potholes in the street heading eastbound please contact the citizen if cannot find the potholes 8328846137 Parker Rd Hirsch Rd|Public Works 2500144237|2500144237|8333 COLONIAL LN HOUSTON TX 77051|29.6711|-95.3686|Routed|2025-04-18 17:10:35.0000000||Missed Garbage Pickup - 2500144237 - 8333 COLONIAL LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SE|D|533U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 22:11:11.0000000|3121502.7500000000|13809458.0000000000|8333 COLONIAL LN|HOUSTON|TX|77051|0511710930029|2025-04-18 22:10:35.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Garbage Pickup 4/18/2025 5:11:11 PM||NULL|Solid Waste Management 2500144236|2500144236|4538 N RIPPLERIDGE DR HOUSTON TX 77053|29.5832|-95.4535|Routed|2025-04-18 17:10:32.0000000||Missed Garbage Pickup - 2500144236 - 4538 N RIPPLERIDGE DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|611D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 22:12:00.0000000|3095508.5000000000|13776671.0000000000|4538 N RIPPLERIDGE DR|HOUSTON|TX|77053|3540010040020907|2025-04-18 22:10:32.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Garbage Pickup 4/18/2025 5:12:00||NULL|Solid Waste Management 2500144235|2500144235|11923 FAIRMEADOW DR HOUSTON TX 77071|29.6496|-95.5147|Routed|2025-04-18 17:08:58.0000000||Missed Recycling Pickup - 2500144235 - 11923 FAIRMEADOW DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 10:00PM|SW|K|570C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 22:09:31.0000000|3075353.0000000000|13800223.0000000000|11923 FAIRMEADOW DR|HOUSTON|TX|77071|1150680110042|2025-04-18 22:08:58.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Recycling Pickup 4/18/2025 5:09:31 PM||NULL|Solid Waste Management 2500144234|2500144234|3502 MELVA ST HOUSTON TX 77020|29.7653|-95.3339|Routed|2025-04-18 17:07:57.0000000||Missed Garbage Pickup - 2500144234 - 3502 MELVA ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 10:00PM|NE|B|494K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 22:08:56.0000000|3131436.0000000000|13844022.0000000000|3502 MELVA ST|HOUSTON|TX|77020|0090210000014|2025-04-18 22:07:57.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Garbage Pickup 4/18/2025 5:08:5||requesting for supervisor contact|Solid Waste Management 2500144232|20522326-2500144232|5426 TOMMYE ST HOUSTON TX 77028|29.811|-95.2781|Service Completed|2025-04-18 17:06:01.0000000|Apr 19 2025 12:58PM|Sewer Wastewater - 20522326-2500144232 - 5426 TOMMYE ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 10:08PM|NE|B|455T|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 22:08:15.0000000|3148604.2500000000|13861192.0000000000|5426 TOMMYE ST|HOUSTON|TX|77028|0381780000002|2025-04-18 22:06:01.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 12:57:37 PM - Case # 20522326 -2500144232: All investi||Citizen states there is debris from sewer line that was never cleaned up and pipes also left xxx-xxx-xxxx. 048616|4/19/2025 12:57:37 PM - Case # 20522326 -2500144232: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144231|2500144231|1656 GESSNER DR HOUSTON TX 77080|29.8029|-95.5446|Routed|2025-04-18 17:05:04.0000000||Heavy Trash Code Violation - 2500144231 - 1656 Gessner Rd|Heavy Trash Code Violation|25 Working Days|May 27 2025 1:07PM|NW|A|450S|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 22:05:04.0000000|3064211.5000000000|13855656.0000000000|1656 GESSNER DR|HOUSTON|TX|77080|0902260000026|2025-04-18 22:05:04.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 1656 Gessner Rd Validat||+++ ADDRESS Warning +++Entered Address: 1656 Gessner RdValidated Address: 1656 GESSNER DR - Address Id: 446943+++ ADDRESS Warning +++House/business dumped old roof shingles on the street corner Eye sore and nails are visible in the road|Solid Waste Management 2500144230|2500144230|4711 LINCOLNSHIRE RD HOUSTON TX 77048|29.6199|-95.3422|Routed|2025-04-18 17:04:50.0000000||Container Replacement - 2500144230 - 4711 LINCOLNSHIRE RD|Container Replacement|10 Calendar Days|Apr 28 2025 10:05PM|SE|D|574N|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 22:05:46.0000000|3130443.7500000000|13791098.0000000000|4711 LINCOLNSHIRE RD|HOUSTON|TX|77048|0760070040039|2025-04-18 22:04:50.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Container Replacement 4/18/2025 5:05:||4328126990104711 Lincoln shire rd|Solid Waste Management 2500144229|2500144229|2847 ALMEDA PLAZA DR HOUSTON TX 77045|29.6358|-95.4178|Routed|2025-04-18 17:02:57.0000000||Spilled Debris - 2500144229 - 2847 ALMEDA PLAZA DR|Spilled Debris|5 Calendar Days|Apr 23 2025 10:04PM|SW|K|572L|Solid Waste Management|Collections|Spilled Debris|0|Active|2025-04-18 22:04:12.0000000|3106255.0000000000|13796156.0000000000|2847 ALMEDA PLAZA DR|HOUSTON|TX|77045|0836390000336|2025-04-18 22:02:57.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Spilled Debris 4/18/2025 5:04:12 PM||VEHICLE SCATTERED TRASH ON THE GROUND WHEN SERVICING.|Solid Waste Management 2500144228|2500144228|15626 FALL BRIAR DR HOUSTON TX 77489|29.5994|-95.4802|Routed|2025-04-18 17:02:26.0000000||Missed Yard Waste Pickup - 2500144228 - 15626 FALL BRIAR DR|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 10:00PM|SW|K|571X|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 22:03:15.0000000|3086843.7500000000|13782302.0000000000|15626 FALL BRIAR DR|HOUSTON|TX|77489|2150090040710907|2025-04-18 22:02:26.0000000|FORT BEND HOUSTON||SWFR123B|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Yard Waste Pickup 4/18/2025 5:03:||15626 FALL BRIAR DR|Solid Waste Management 2500144227|12697406-2500144227|4200 OLD SPANISH TRL HOUSTON TX 77021|29.7026|-95.3522|Service Completed|2025-04-18 17:01:24.0000000|Apr 18 2025 5:47PM|Traffic Signal Maintenance - 12697406-2500144227 - 4200 OLD SPANISH TRL|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 10:02PM|SE|D|533M|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 22:02:22.0000000|3126326.2500000000|13821057.0000000000|4200 OLD SPANISH TRL|HOUSTON|TX|77021|0581770000014|2025-04-18 22:01:24.0000000|GREATER OST / SOUTH UNION||SETU111|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||NULL|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR#12697398 2500144226|20522325-2500144226|5423 JASON ST HOUSTON TX 77096|29.684|-95.4807|Routed - Integrated|2025-04-18 17:00:15.0000000||Water Leak - 20522325-2500144226 - 5423 JASON ST|Water Leak|10 Calendar Days|Apr 28 2025 10:02PM|SW|C|531P|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 22:02:26.0000000|3085776.5000000000|13813053.0000000000|5423 JASON ST|HOUSTON|TX|77096|0924370000005|2025-04-18 22:00:15.0000000|MEYERLAND AREA||SWTU122|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 13:06:40||meter box filled with water|Public Works 2500144225|12697405-2500144225|15614 POST OAK RD HOUSTON TX 77053|29.5998|-95.465|Routed - Integrated|2025-04-18 16:58:47.0000000||Street Hazard - 12697405-2500144225 - 15600 S POST OAK RD|Street Hazard|10 Calendar Days|Apr 28 2025 10:01PM|SW|K|571Y|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 22:01:54.0000000|3091551.7500000000|13782577.0000000000|15614 POST OAK RD|HOUSTON|TX|77053|4850000142100907|2025-04-18 21:58:47.0000000|FORT BEND HOUSTON||SWFR123B|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 13:17:35||+++ ADDRESS WARNING +++Entered Address: 15600 S POST OAK RDValidated Address: 15614 POST OAK RD - Address Id: 333485+++ ADDRESS WARNING +++Please contact officer acosta at 8322397780 . The tree is blocking the street .|Public Works 2500144222|2500144222|1109 COLUMBIA ST HOUSTON TX 77008|29.7912|-95.3934|Routed|2025-04-18 16:56:54.0000000||Parking Violation - 2500144222 - 1109 COLUMBIA ST|Parking Violation|19 Calendar Days|May 7 2025 10:02PM|NW|C|453W|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 22:02:03.0000000|3112262.5200000000|13852862.5100000000|1109 COLUMBIA ST|HOUSTON|TX|77008|0201930000010|2025-04-18 21:56:54.0000000|GREATER HEIGHTS||NWTH117|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE||3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 5:02:03 PM||Car has been parked on street for over 3 weeks outside of my house. Address 1109 Columbia Houston TX 77008|Parking Management 2500144221|2500144221|9413 ARDEN CT HOUSTON TX 77033|29.6551|-95.3538|Routed|2025-04-18 16:56:28.0000000||Missed Garbage Pickup - 2500144221 - 9413 ARDEN CT|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:57PM|SE|D|573D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:57:44.0000000|3126377.7500000000|13803782.0000000000|9413 ARDEN CT|HOUSTON|TX|77033|0752000020009|2025-04-18 21:56:28.0000000|SUNNYSIDE|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Garbage Pickup 4/18/2025 4:57:4||NULL|Solid Waste Management 2500144220|12697404-2500144220|1207 NEYLAND ST HOUSTON TX 77022|29.8259|-95.3855|Routed - Integrated|2025-04-18 16:54:31.0000000||Drainage - 12697404-2500144220 - 1207 NEYLAND ST|Drainage|30 Calendar Days|May 18 2025 9:56PM|NW|H|453K|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 21:56:58.0000000|3114370.7500000000|13865549.0000000000|1207 NEYLAND ST|HOUSTON|TX|77022|0610550180013|2025-04-18 21:54:31.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:09:38||concrete from the culvert was damage by a large dozer while cleaning out the ditches on the street which was 6months ago please contact the citizen 8324700810 for more information on this matter|Public Works 2500144219|2500144219|8900 BRANDON ST HOUSTON TX 77051|29.664|-95.3697|Routed|2025-04-18 16:53:25.0000000||Trash Dumping or Illegal Dumpsite - 2500144219 - 8900 Brandon St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 9:53PM|SE|D|533Y|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 21:53:25.0000000|3121228.7500000000|13806872.0000000000|8900 BRANDON ST|HOUSTON|TX|77051|0720720060008|2025-04-18 21:53:25.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Large pile of carpet dumped in street and right of way This location has been a dumping site for several months now ..|Solid Waste Management 2500144218|2500144218|10615 MEADOWGLEN LN HOUSTON TX 77042|29.7302|-95.5624|Routed|2025-04-18 16:52:59.0000000||Water/Sewer/Drainage Billing - 2500144218 - 10615 MEADOWGLEN LN|Water/Sewer/Drainage Billing|14 Calendar Days|May 2 2025 9:54PM|SW|F|489Y|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-18 21:54:49.0000000|3059345.0000000000|13829083.0000000000|10615 MEADOWGLEN LN|HOUSTON|TX|77042|1127650000005|2025-04-18 21:52:59.0000000|WESTCHASE|Westchase MD|||SW|||SW|||SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Water/Sewer/Drainage Billing 4/18/2025 4:||Citizen states that there has been an increase in her water bill every month by 10. She is unclear why and would like someone to come investigate.|Public Works 2500144217|20522330-2500144217|811 E 36TH ST HOUSTON TX 77022|29.8196|-95.3884|Routed - Integrated|2025-04-18 16:51:37.0000000||Fire Hydrant - 20522330-2500144217 - 829 E 36TH ST|Fire Hydrant|12 Calendar Days|Apr 30 2025 9:52PM|NW|H|453N|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-18 21:52:38.0000000|3113575.0000000000|13863237.0000000000|811 E 36TH ST|HOUSTON|TX|77022|0211360720025|2025-04-18 21:51:37.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU101|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 829 E 36TH STValidated Address: 811 E 36TH ST - Address Id: 3203253+++ ADDRESS WARNING +++|Public Works 2500144216|20522323-2500144216|12800 BRIAR FOREST DR HOUSTON 77077|29.7576|-95.6135|Service Completed|2025-04-18 16:50:14.0000000|Apr 19 2025 8:50AM|Sewer Manhole - 20522323-2500144216 - 1338 WELLINGTON ARCH LN|Sewer Manhole|5 Calendar Days|Apr 23 2025 9:55PM|NW|G|488L|Public Works|Houston Water|Sewer Manhole|1|Resolved|2025-04-18 21:55:20.0000000|3042801.0000000000|13838576.0000000000|12800 BRIAR FOREST DR|HOUSTON||77077|1078980000153|2025-04-18 21:50:14.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 8:48:55 AM - Case # 20522323 -2500144216: All investig||+++ ADDRESS WARNING +++Entered Address: 1338 WELLINGTON ARCH LNValidated Address: 12800 BRIAR FOREST DR - Address Id: 1839716+++ ADDRESS WARNING +++CARTER 2 ADRIAN04/18/2025 4:45 PMMade customer contact via telephone. Concern is a broken wastewater manhol|4/19/2025 8:48:55 AM - Case # 20522323 -2500144216: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144215|2500144215|7435 W OREM DR HOUSTON TX 77085|29.6262|-95.498|Routed|2025-04-18 16:49:57.0000000||Missed Recycling Pickup - 2500144215 - 7435 W OREM DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 9:50PM|SW|K|570M|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 21:50:27.0000000|3080917.5000000000|13791894.0000000000|7435 W OREM DR|HOUSTON|TX|77085|0731230040030|2025-04-18 21:49:57.0000000|FONDREN GARDENS|Five Corners HCID #10B|SWTH108|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Recycling Pickup 4/18/2025 4:50:||7435 w orem|Solid Waste Management 2500144214|20522324-2500144214|818 E 38TH ST HOUSTON TX 77022|29.8207|-95.3879|Routed - Integrated|2025-04-18 16:49:04.0000000||Water Service - 20522324-2500144214 - 818 E 38TH ST|Water Service|2 Calendar Days|Apr 20 2025 9:54PM|NW|H|453N|Public Works|Houston Water|Water Service|0|Active|2025-04-18 21:54:06.0000000|3113689.7700000000|13863639.6900000000|818 E 38TH ST|HOUSTON|TX|77022|0211360710009|2025-04-18 21:49:04.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU101|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW||2nd Friday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Water Service 4/18/2025 4:54:06 PM||Low water pressure. Began to notice about an hour ago. But now it's barely a trickle out of the faucet.|Public Works 2500144213|2500144213|6502 SIDNEY ST HOUSTON TX 77021|29.6944|-95.3552|Routed|2025-04-18 16:47:39.0000000||Missed Garbage Pickup - 2500144213 - 6502 SIDNEY ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:50PM|SE|D|533M|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:50:14.0000000|3125469.0000000000|13818063.0000000000|6502 SIDNEY ST|HOUSTON|TX|77021|0582260000001|2025-04-18 21:47:39.0000000|GREATER OST / SOUTH UNION||SETU111|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/18/2025 4:50:14 PM||Citizen states garbage was not serviced. Did check rubicon container wasn't closed. Citizen closed the lid for the pickup. Please service|Solid Waste Management 2500144212|12697403-2500144212|1420 FIDELITY ST HOUSTON TX 77029|29.7437|-95.2554|Routed - Integrated|2025-04-18 16:46:34.0000000||Traffic Signs - 12697403-2500144212 - FIDELITY ST MISSISSIPPI ST|Traffic Signs|14 Working Days|May 8 2025 9:49PM|NE|I|495V|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 21:49:03.0000000|3156635.2500000000|13836936.0000000000|1420 FIDELITY ST|HOUSTON|TX|77029|0141170330019|2025-04-18 21:46:34.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Traffic Signs 4/18/2025 4:49:03 PM||+++ ADDRESS WARNING +++Entered Address: FIDELITY ST MISSISSIPPI STValidated Address: 1420 FIDELITY ST - Address Id: 1167745+++ ADDRESS WARNING +++|Public Works 2500144211|2500144211|8406 GULF SPRING LN HOUSTON TX 77075|29.6067|-95.2692|Routed|2025-04-18 16:43:54.0000000||Container Replacement - 2500144211 - 8406 GULF SPRING LN|Container Replacement|10 Calendar Days|Apr 28 2025 9:45PM|SE|I|575U|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 21:45:29.0000000|3153781.2500000000|13787038.0000000000|8406 GULF SPRING LN|HOUSTON|TX|77075|1021400000036|2025-04-18 21:43:54.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Replacement 4/18/2025 4:45:29 P||Black bin fell in truck/ need replacement|Solid Waste Management 2500144209|2500144209|9326 BANKSIDE DR HOUSTON TX 77031|29.6623|-95.5424|Service Completed|2025-04-18 16:42:00.0000000|Apr 18 2025 5:18PM|Missed Garbage Pickup - 2500144209 - 9326 BANKSIDE DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:44PM|SW|J|530W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-18 21:44:36.0000000|3066426.2500000000|13804591.0000000000|9326 BANKSIDE DR|HOUSTON|TX|77031|1040310000023|2025-04-18 21:42:00.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-01|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced at 10:24am per routeware||Completed status via Rubicon Citizen stating bin was not serviced. Stated to have chased truck down and spoke to driver and was told that he would go back but never did 9326 BANKSIDE DR|address serviced at 10:24am per routeware 2500144208|20522322-2500144208|172 GLENDALE ST HOUSTON TX 77012|29.7256|-95.2894|Service Completed|2025-04-18 16:39:35.0000000|Apr 19 2025 2:28PM|Sewer Wastewater - 20522322-2500144208 - 172 GLENDALE ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 9:40PM|NE|I|535A|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 21:40:41.0000000|3146012.2500000000|13830042.0000000000|172 GLENDALE ST|HOUSTON|TX|77012|0530520000036|2025-04-18 21:39:35.0000000|MAGNOLIA PARK|East End MD|SEMO112|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:27:19 PM - Case # 20522322 -2500144208: All investig||plumber on stie|4/19/2025 2:27:19 PM - Case # 20522322 -2500144208: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144207|2500144207|7506 HARPERS GLEN LN HOUSTON 77072|29.6953|-95.6121|Routed|2025-04-18 16:39:07.0000000||SWM Escalation - 2500144207 - 7506 HARPERS GLEN LN|SWM Escalation|3 Working Days|Apr 23 2025 9:46PM|SW|F|528L|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 21:39:23.0000000|3043958.2500000000|13815918.0000000000|7506 HARPERS GLEN LN|HOUSTON||77072|1099750000015|2025-04-18 21:39:07.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/18/2025 4:39:23 PM||second container was removed or possibly fell into truckpls provide replacement soon as possibleacct 448347802366|Solid Waste Management 2500144206|12697401-2500144206|1900 EL DORADO BLVD HOUSTON TX 77062|29.5775|-95.122|Routed - Integrated|2025-04-18 16:37:45.0000000||Traffic Signal Maintenance - 12697401-2500144206 - EL DORADO BLVD SPACE CENTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 9:39PM|SE|E|618F|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 21:39:09.0000000|3200932.7500000000|13777897.0000000000|1900 EL DORADO BLVD|HOUSTON|TX|77062|none|2025-04-18 21:37:45.0000000|CLEAR LAKE||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: EL DORADO BLVD SPACE CENTER BLVDValidated Address: 1900 EL DORADO BLVD - Address Id: 337748+++ ADDRESS WARNING +++short cycling/not cycling at all going across space center towards Kroger|Public Works 2500144205|12697402-2500144205|5533 HOPPER RD HOUSTON TX 77016|29.8801|-95.3076|Routed - Integrated|2025-04-18 16:37:34.0000000||Drainage - 12697402-2500144205 - 5533 HOPPER RD|Drainage|30 Calendar Days|May 18 2025 9:38PM|NE|B|414R|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 21:38:58.0000000|3138458.2500000000|13886032.0000000000|5533 HOPPER RD|HOUSTON|TX|77016|0642050030010|2025-04-18 21:37:34.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:53:37||ditch needs grading holding a lot of water|Public Works 2500144204|2500144204|10814 JAXWELL DR HOUSTON TX 77075|29.6217|-95.2976|Routed|2025-04-18 16:37:30.0000000||Missed Garbage Pickup - 2500144204 - 10814 JAXWELL DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:39PM|SE|I|574R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:39:52.0000000|3144607.2500000000|13792196.0000000000|10814 JAXWELL DR|HOUSTON|TX|77075|1409740030002|2025-04-18 21:37:30.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Garbage Pickup 4/18/2025 4:39:52||NULL|Solid Waste Management 2500144203|2500144203|2810 FRANCIS ST HOUSTON TX 77004|29.7307|-95.3624|Routed|2025-04-18 16:37:19.0000000||Recycling Participation NEW - 2500144203 - 2810 FRANCIS ST|Recycling Participation NEW|24 Calendar Days|May 12 2025 9:39PM|SE|D|493Y|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 21:39:49.0000000|3122791.0000000000|13831186.0000000000|2810 FRANCIS ST|HOUSTON|TX|77004|0191490000021|2025-04-18 21:37:19.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Recycling Participation NEW 4/18/2025||NULL|Solid Waste Management 2500144202|2500144202|1843 WILLOW POINT DR HOUSTON TX 77339|30.0564|-95.224|Routed|2025-04-18 16:35:34.0000000||Missed Garbage Pickup - 2500144202 - 1843 WILLOW POINT DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:36PM|GNEHSA|E|296Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:36:14.0000000|3162850.7500000000|13950959.0000000000|1843 WILLOW POINT DR|HOUSTON|TX|77339|1090740000008|2025-04-18 21:35:34.0000000|KINGWOOD AREA||||NE|||NE|||NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/18/2025 4:36:14 P||1843 willowpoint dr|Solid Waste Management 2500144201|2500144201|2810 FRANCIS ST HOUSTON 77004|29.7307|-95.3624|Routed|2025-04-18 16:34:25.0000000||SWM Escalation - 2500144201 - 2810 FRANCIS ST|SWM Escalation|3 Working Days|Apr 23 2025 9:42PM|SE|D|493Y|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 21:35:50.0000000|3122791.0000000000|13831186.0000000000|2810 FRANCIS ST|HOUSTON||77004|0191490000021|2025-04-18 21:34:25.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created SWM Escalation 4/18/2025 4:35:50 PM||please deliver black can|Solid Waste Management 2500144200|2500144200|1806 CUSHING ST HOUSTON TX 77019|29.7523|-95.3797|Routed|2025-04-18 16:32:03.0000000||Recycling Participation NEW - 2500144200 - 1806 CUSHING ST|Recycling Participation NEW|24 Calendar Days|May 12 2025 9:32PM|NW|C|493P|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 21:32:36.0000000|3117053.5000000000|13838869.0000000000|1806 CUSHING ST|HOUSTON|TX|77019|1229230010002|2025-04-18 21:32:03.0000000|FOURTH WARD||NWMO123|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Recycling Participation NEW 4/18/2025 4:32:||03/31|Solid Waste Management 2500144198|2500144198|5743 BELNEATH ST HOUSTON TX 77033|29.6627|-95.3346|Routed|2025-04-18 16:31:41.0000000||Container Replacement - 2500144198 - 5743 BELNEATH ST|Container Replacement|10 Calendar Days|Apr 28 2025 9:33PM|SE|D|534W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 21:33:47.0000000|3132375.2500000000|13806737.0000000000|5743 BELNEATH ST|HOUSTON|TX|77033|0802960000030|2025-04-18 21:31:41.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Replacement 4/18/2025 4:33:4||0814-1170-1949|Solid Waste Management 2500144197|12697399-2500144197|N WAYSIDE DR N LOOP FWY E HOUSTON TX 77028|29.8039|-95.2846|Routed - Integrated|2025-04-18 16:31:14.0000000||Traffic Signal Maintenance - 12697399-2500144197 - N WAYSIDE DR N LOOP FWY E|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 9:36PM|NE|B|455T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 21:36:20.0000000|3146519.3900000000|13858459.5900000000|N WAYSIDE DR N LOOP FWY E|HOUSTON|TX|77028|0710350020039|2025-04-18 21:31:14.0000000|SETTEGAST||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE||1st Tuesday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signal Maintenance 4/18/2025 4:36:2||HANGING SIGNAL LIGHTS|Public Works 2500144196|2500144196|1806 CUSHING ST HOUSTON TX 77019|29.7523|-95.3797|Routed|2025-04-18 16:31:09.0000000||New Resident Container - 2500144196 - 1806 CUSHING ST|New Resident Container|12 Calendar Days|Apr 30 2025 9:31PM|NW|C|493P|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 21:31:57.0000000|3117053.5000000000|13838869.0000000000|1806 CUSHING ST|HOUSTON|TX|77019|1229230010002|2025-04-18 21:31:09.0000000|FOURTH WARD||NWMO123|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created New Resident Container 4/18/2025 4:31:57 PM||03/31|Solid Waste Management 2500144195|12697400-2500144195|1838 MILLWOOD DR HOUSTON TX 77008|29.8035|-95.4398|Routed - Integrated|2025-04-18 16:30:49.0000000||Drainage - 12697400-2500144195 - 1838 MILLWOOD DR|Drainage|30 Calendar Days|May 18 2025 9:35PM|NW|C|452S|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 21:35:52.0000000|3097420.2900000000|13856866.9000000000|1838 MILLWOOD DR|HOUSTON|TX|77008|0833730000010|2025-04-18 21:30:49.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW||3rd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:53:35||Sink hole was filled by city of houston twice and is reoccuring again due to street work done in the past. This is my 3rd attempt to resolve problem please send someone for a revaluation of sidewalk and sinkhole before filing an appeals request. Thank yo|Public Works 2500144194|2500144194|5010 CRESTHAVEN CIR HOUSTON TX 77048|29.6359|-95.3508|Routed|2025-04-18 16:29:23.0000000||Missed Heavy Trash Pickup - 2500144194 - 5010 CRESTHAVEN CIR|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 9:38PM|SE|D|573M|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 21:31:18.0000000|3127554.2500000000|13796817.0000000000|5010 CRESTHAVEN CIR|HOUSTON|TX|77048|1011650000026|2025-04-18 21:29:23.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-04|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Heavy Trash Pickup 4/18/2025 4:3||NULL|Solid Waste Management 2500144193|221347-2500144193|4902 BRAESHEATHER DR HOUSTON TX 77096|29.6781|-95.4601|Routed - Integrated|2025-04-18 16:25:03.0000000||Tree Removal - 221347-2500144193 - 4902 BRAESHEATHER DR|Tree Removal|51 Calendar Days|Jun 8 2025 9:26PM|SW|C|531U|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-18 21:26:53.0000000|3092382.5000000000|13811121.0000000000|4902 BRAESHEATHER DR|HOUSTON|TX|77096|0911640000029|2025-04-18 21:25:03.0000000|MEYERLAND AREA||SWTU101|TUESDAY|SW|SETU-B-07|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Tree Removal 4/18/2025 4:26:53 PM||dead tree needs to be removed 3 trees in the area another at heatherglen|Parks and Recreation 2500144192|2500144192|10135 MOROCCO RD HOUSTON TX 77041|29.8488|-95.5442|Routed|2025-04-18 16:24:51.0000000||Missed Garbage Pickup - 2500144192 - 10135 MOROCCO RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:25PM|NW|A|450A|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:25:27.0000000|3063854.2500000000|13872369.0000000000|10135 MOROCCO RD|HOUSTON|TX|77041|0803120000093|2025-04-18 21:24:51.0000000|CARVERDALE|Spring Branch MD|NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/18/2025 4:25:27 P||10135 Morocco Rd|Solid Waste Management 2500144191|20522321-2500144191|11003 CHIMNEY ROCK RD HOUSTON 77096|29.6623|-95.476|Routed - Integrated|2025-04-18 16:23:22.0000000||Restoration Due to Utility Work - 20522321-2500144191 - 5367 KINGLET ST|Restoration Due to Utility Work|30 Calendar Days|May 18 2025 9:26PM|SW|K|531X|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-18 21:26:31.0000000|3087551.0000000000|13805126.0000000000|11003 CHIMNEY ROCK RD|HOUSTON||77096|0840500000017|2025-04-18 21:23:22.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:24:48||+++ ADDRESS WARNING +++Entered Address: 5367 KINGLET STValidated Address: 11003 CHIMNEY ROCK RD - Address Id: 682365+++ ADDRESS WARNING +++LUERA DARELL 04/18/2025 4:02 PMRefer to Houston water for further investigation/actions and made contact with the cu|Public Works 2500144190|2500144190|10626 SHERBURNE DR HOUSTON 77072|29.7144|-95.5677|Routed|2025-04-18 16:22:42.0000000||SWM Escalation - 2500144190 - 10626 SHERBURNE DR|SWM Escalation|3 Working Days|Apr 23 2025 9:30PM|SW|F|529C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 21:23:14.0000000|3057843.0000000000|13823296.0000000000|10626 SHERBURNE DR|HOUSTON||77072|1126960000011|2025-04-18 21:22:42.0000000|ALIEF||SWMO122|MONDAY|SW|SWMO-A-04|MONDAY-A|SW|S|1st Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/18/2025 4:23:14 PM||NULL|Solid Waste Management 2500144189|2500144189|10806 CLOVERDUST LN HOUSTON TX 77075|29.6218|-95.2966|Routed|2025-04-18 16:22:42.0000000||Missed Garbage Pickup - 2500144189 - 10806 CLOVERDUST LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:23PM|SE|I|574R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:23:20.0000000|3144898.5000000000|13792267.0000000000|10806 CLOVERDUST LN|HOUSTON|TX|77075|1409740020007|2025-04-18 21:22:42.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Garbage Pickup 4/18/2025 4:23:20 PM||7-8 trash bins missed|Solid Waste Management 2500144188|2500144188|2502 MOSS HILL DR HOUSTON TX 77080|29.8165|-95.5385|Routed|2025-04-18 16:22:29.0000000||Dead Animal Collection - 2500144188 - 2502 MOSS HILL DR|Dead Animal Collection|4 Calendar Days|Apr 22 2025 9:23PM|NW|A|450N|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 21:23:25.0000000|3066007.7500000000|13860674.0000000000|2502 MOSS HILL DR|HOUSTON|TX|77080|0982180000055|2025-04-18 21:22:29.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR119|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Dead Animal Collection 4/18/2025 4:23:2||2502 MOSS HILL DR- dead duck at the curb|Solid Waste Management 2500144187|2500144187|3715 LEMON TREE LN HOUSTON TX 77088|29.8719|-95.4599|Routed|2025-04-18 16:22:18.0000000||Missed Yard Waste Pickup - 2500144187 - 3715 LEMON TREE LN|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 9:23PM|NW|A|411V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 21:23:20.0000000|3090300.0000000000|13881563.0000000000|3715 LEMON TREE LN|HOUSTON|TX|77088|1059300040002|2025-04-18 21:22:18.0000000|GREATER INWOOD|Near Northwest MD|NWTU120|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Yard Waste Pickup 4/18/2025 4:23:2||2bundles limbs|Solid Waste Management 2500144186|2500144186|810 RIEDEL DR HOUSTON TX 77024|29.7766|-95.5345|Routed|2025-04-18 16:22:11.0000000||Recycling Participation NEW - 2500144186 - 810 RIEDEL DR|Recycling Participation NEW|24 Calendar Days|May 12 2025 9:24PM|NW|G|490F|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 21:24:04.0000000|3067706.5000000000|13846188.0000000000|810 RIEDEL DR|HOUSTON|TX|77024|0761370040072|2025-04-18 21:22:11.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Recycling Participation NEW 4/18/2025 4:2||Green bin needed|Solid Waste Management 2500144185|2500144185|810 RIEDEL DR HOUSTON TX 77024|29.7766|-95.5345|Routed|2025-04-18 16:21:11.0000000||New Resident Container - 2500144185 - 810 RIEDEL DR|New Resident Container|12 Calendar Days|Apr 30 2025 9:22PM|NW|G|490F|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 21:22:05.0000000|3067706.5000000000|13846188.0000000000|810 RIEDEL DR|HOUSTON|TX|77024|0761370040072|2025-04-18 21:21:11.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created New Resident Container 4/18/2025 4:22:05||Black bin needed|Solid Waste Management 2500144184|20522319-2500144184|10822 SAGEWILLOW LN HOUSTON TX 77089|29.5935|-95.2295|Service Completed|2025-04-18 16:20:58.0000000|Apr 18 2025 5:52PM|Water Main Valve - 20522319-2500144184 - 10822 SAGEWILLOW LN|Water Main Valve|5 Calendar Days|Apr 23 2025 9:24PM|SE|D|616B|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-18 21:24:32.0000000|3166552.5000000000|13782655.0000000000|10822 SAGEWILLOW LN|HOUSTON|TX|77089|1003670000006|2025-04-18 21:20:58.0000000|SOUTH BELT / ELLINGTON||SETH111|THURSDAY|SE|SETH-B-01|THURSDAY-B|SE|S|2nd Thursday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 5:52:13 PM - Case # 20522319 -2500144184: All investig||Mrs. Trujillo is requesting to shut off meter box valve in order to repair house water issues but is also asking to inspect house valve as it is stuck. Please make contact at xxx-xxx-xxxx|4/18/2025 5:52:13 PM - Case # 20522319 -2500144184: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144183|2500144183|12107 MOSSCREST DR HOUSTON TX 77048|29.627|-95.3504|Routed|2025-04-18 16:20:51.0000000||Missed Garbage Pickup - 2500144183 - 12107 MOSSCREST DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:22PM|SE|D|573R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:22:27.0000000|3127767.5000000000|13793592.0000000000|12107 MOSSCREST DR|HOUSTON|TX|77048|1081390000018|2025-04-18 21:20:51.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Garbage Pickup 4/18/2025 4:22:27||12107 MOSSCREST DR 4 other houses missed|Solid Waste Management 2500144182|20522320-2500144182|5429 RAPIDO RD HOUSTON TX 77033|29.683|-95.3366|Service Completed|2025-04-18 16:20:36.0000000|Apr 18 2025 6:38PM|Water Leak - 20522320-2500144182 - 5429 RAPIDO RD|Water Leak|10 Calendar Days|Apr 28 2025 9:24PM|SE|D|534N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 21:24:33.0000000|3131507.1700000000|13814090.7400000000|5429 RAPIDO RD|HOUSTON|TX|77033|0751900240021|2025-04-18 21:20:36.0000000|SOUTH PARK||SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE||4th Wednesday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 6:37:39 PM - Case # 20522320 -2500144182: Dear Custome||Their is a water line leak for 5 months and no one has replace it|4/18/2025 6:37:39 PM - Case # 20522320 -2500144182: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500144181|20522318-2500144181|4405 REED RD HOUSTON TX 77051|29.6583|-95.3618|Routed - Integrated|2025-04-18 16:19:28.0000000||Restoration Due to Utility Work - 20522318-2500144181 - EDGAR ST REED RD|Restoration Due to Utility Work|30 Calendar Days|May 18 2025 9:20PM|SE|D|573C|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-18 21:20:42.0000000|3123859.5000000000|13804975.0000000000|4405 REED RD|HOUSTON|TX|77051|0730510140020|2025-04-18 21:19:28.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:32:39||+++ ADDRESS WARNING +++Entered Address: EDGAR ST REED RDValidated Address: 4405 REED RD - Address Id: 1862369+++ ADDRESS WARNING +++uneven pavement|Public Works 2500144180|2500144180|7615 BATTLECREEK DR HOUSTON TX 77040|29.8825|-95.5047|Routed|2025-04-18 16:19:03.0000000||Missed Garbage Pickup - 2500144180 - 7615 BATTLECREEK DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:20PM|NW|A|410R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:20:15.0000000|3075986.2500000000|13884973.0000000000|7615 BATTLECREEK DR|HOUSTON|TX|77040|1062290000038|2025-04-18 21:19:03.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-07|FRIDAY-A|NW|S|4th Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/18/2025 4||NULL|Solid Waste Management 2500144179|20522316-2500144179|3806 WIPPRECHT ST HOUSTON TX 77026|29.7945|-95.3215|Service Completed|2025-04-18 16:17:45.0000000|Apr 19 2025 12:04PM|Water Leak - 20522316-2500144179 - 3806 WIPPRECHT ST|Water Leak|10 Calendar Days|Apr 28 2025 9:18PM|NE|B|454Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 21:18:13.0000000|3135016.5000000000|13854770.0000000000|3806 WIPPRECHT ST|HOUSTON|TX|77026|0651270190150|2025-04-18 21:17:45.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-08|FRIDAY-B|NE|S|1st Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 12:04:30 PM - Case # 20522316 -2500144179: All investi||water is leaking on the street gushing out for weeks.|4/19/2025 12:04:30 PM - Case # 20522316 -2500144179: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144178|12697398-2500144178|3920 ENGLAND CT HOUSTON TX 77021|29.7029|-95.3527|Routed - Integrated|2025-04-18 16:17:16.0000000||Traffic Signal Maintenance - 12697398-2500144178 - 4200 GRIGGS RD|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 9:19PM|SE|D|533M|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 21:19:49.0000000|3126227.0000000000|13821285.0000000000|3920 ENGLAND CT|HOUSTON|TX|77021|1198380010053|2025-04-18 21:17:16.0000000|MACGREGOR|Greater Southeast MD|SETU111|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Traffic Signal Maintenance 4/18/2025||+++ ADDRESS WARNING +++Entered Address: 4200 GRIGGS RDValidated Address: 3920 ENGLAND CT - Address Id: 117212+++ ADDRESS WARNING +++|Public Works 2500144177|20522317-2500144177|4300 REED RD HOUSTON TX 77051|29.6583|-95.3644|Routed - Integrated|2025-04-18 16:16:22.0000000||Restoration Due to Utility Work - 20522317-2500144177 - FERDINAND ST REED RD|Restoration Due to Utility Work|30 Calendar Days|May 18 2025 9:17PM|SE|D|573C|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-18 21:17:59.0000000|3122944.5000000000|13804745.0000000000|4300 REED RD|HOUSTON|TX|77051|0450680000005|2025-04-18 21:16:22.0000000|SUNNYSIDE|HCID #10-A|||SE|||SE|||SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:44:40||+++ ADDRESS WARNING +++Entered Address: FERDINAND ST REED RDValidated Address: 4300 REED RD - Address Id: 291315+++ ADDRESS WARNING +++uneven pavement|Public Works 2500144175|2500144175|2727 ESSEX TER HOUSTON TX 77027|29.7395|-95.4404|Routed|2025-04-18 16:15:49.0000000||Add a Can - 2500144175 - 2727 ESSEX TER|Add a Can|14 Calendar Days|May 2 2025 9:16PM|SW|C|492S|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 21:16:55.0000000|3097935.0000000000|13833601.0000000000|2727 ESSEX TER|HOUSTON|TX|77027|1068040010020|2025-04-18 21:15:49.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Add a Can 4/18/2025 4:16:55 PM||2008 3630 1396|Solid Waste Management 2500144174|2500144174|9229 NOEL ST HOUSTON TX 77033|29.6572|-95.3439|Routed|2025-04-18 16:14:51.0000000||Missed Garbage Pickup - 2500144174 - 9229 NOEL ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:16PM|SE|D|574A|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:16:51.0000000|3129494.0000000000|13804630.0000000000|9229 NOEL ST|HOUSTON|TX|77033|0751990260008|2025-04-18 21:14:51.0000000|SUNNYSIDE|HCID #10-A|SEFR107|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Garbage Pickup 4/18/2025 4:16:51 P||swm missed her can only no information in routeware|Solid Waste Management 2500144173|20522314-2500144173|5215 DARNELL ST HOUSTON TX 77096|29.6872|-95.4739|Routed - Integrated|2025-04-18 16:14:26.0000000||Restoration Due to Utility Work - 20522314-2500144173 - 5215 DARNELL ST|Restoration Due to Utility Work|30 Calendar Days|May 18 2025 9:15PM|SW|C|531P|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-18 21:15:27.0000000|3087876.2500000000|13814286.0000000000|5215 DARNELL ST|HOUSTON|TX|77096|0853810000005|2025-04-18 21:14:26.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 13:48:52||both curb and sprinklers need to be replaced|Public Works 2500144172|20522315-2500144172|3735 REED RD HOUSTON TX 77051|29.6583|-95.368|Routed - Integrated|2025-04-18 16:13:56.0000000||Restoration Due to Utility Work - 20522315-2500144172 - SCOTT ST REED RD|Restoration Due to Utility Work|30 Calendar Days|May 18 2025 9:15PM|SE|D|573C|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-18 21:15:48.0000000|3121710.0000000000|13804867.0000000000|3735 REED RD|HOUSTON|TX|77051|0771330050021|2025-04-18 21:13:56.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 07:04:42||+++ ADDRESS WARNING +++Entered Address: SCOTT ST REED RDValidated Address: 3735 REED RD - Address Id: 294896+++ ADDRESS WARNING +++uneven pavement|Public Works 2500144171|2500144171|1324 DENNIS ST HOUSTON TX 77004|29.7424|-95.3717|Routed|2025-04-18 16:13:27.0000000||Parking Violation - 2500144171 - 1324 Dennis St|Parking Violation|19 Calendar Days|May 7 2025 9:13PM|SW|D|493U|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 21:13:27.0000000|3119712.5000000000|13835334.0000000000|1324 DENNIS ST|HOUSTON|TX|77004|1195820010001|2025-04-18 21:13:27.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||White truck with open flat bed parked for weeks. The owner does this constantly. They park in the same spot for weeks or months at a time until they get a ticket and then move it 10 feet and it is parked again for weeks or months at a time.|Parking Management 2500144169|2500144169|10934 FULLERTON DR HOUSTON TX 77043|29.815|-95.5722|Routed|2025-04-18 16:11:44.0000000||Missed Garbage Pickup - 2500144169 - 10934 FULLERTON DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:12PM|NW|A|449Q|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:12:27.0000000|3055334.7500000000|13859812.0000000000|10934 FULLERTON DR|HOUSTON|TX|77043|0824730000009|2025-04-18 21:11:44.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/18/2025 4:12:27 P||water26319916120310934 FULLERTON DR|Solid Waste Management 2500144168|2500144168|10011 ALFRED LN HOUSTON TX 77041|29.8547|-95.5408|Routed|2025-04-18 16:11:21.0000000||Add a Can - 2500144168 - 10023 ALFRED LN|Add a Can|14 Calendar Days|May 2 2025 9:12PM|NW|A|410W|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 21:12:18.0000000|3064865.5000000000|13874458.0000000000|10011 ALFRED LN|HOUSTON|TX|77041|0771970050241|2025-04-18 21:11:21.0000000|CARVERDALE||NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Add a Can 4/18/2025 4:12:18 PM||+++ ADDRESS WARNING +++Entered Address: 10023 ALFRED LNValidated Address: 10011 ALFRED LN - Address Id: 262962+++ ADDRESS WARNING +++|Solid Waste Management 2500144167|2500144167|10934 FULLERTON DR HOUSTON TX 77043|29.815|-95.5722|Routed|2025-04-18 16:10:17.0000000||Add a Can - 2500144167 - 10934 FULLERTON DR|Add a Can|14 Calendar Days|May 2 2025 9:11PM|NW|A|449Q|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 21:11:37.0000000|3055334.7500000000|13859812.0000000000|10934 FULLERTON DR|HOUSTON|TX|77043|0824730000009|2025-04-18 21:10:17.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Add a Can 4/18/2025 4:11:37 PM||water26319916120310934 FULLERTON DR|Solid Waste Management 2500144166|2500144166|3713 GRASSMERE ST HOUSTON TX 77051|29.6533|-95.369|Routed|2025-04-18 16:07:29.0000000||Heavy Trash Code Violation - 2500144166 - 3713 GRASSMERE ST|Heavy Trash Code Violation|25 Working Days|May 23 2025 9:15PM|SE|D|573C|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 21:08:50.0000000|3121550.2500000000|13802986.0000000000|3713 GRASSMERE ST|HOUSTON|TX|77051|0771850090033|2025-04-18 21:07:29.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Heavy Trash Code Violation 4/18/2||NULL|Solid Waste Management 2500144165|2500144165|1229 COLUMBIA ST HOUSTON TX 77008|29.7937|-95.3935|Routed|2025-04-18 16:05:34.0000000||Add a Can - 2500144165 - 1229 COLUMBIA ST|Add a Can|14 Calendar Days|May 2 2025 9:10PM|NW|C|453W|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 21:10:36.0000000|3112215.9800000000|13853782.4900000000|1229 COLUMBIA ST|HOUSTON|TX|77008|0201860000005|2025-04-18 21:05:34.0000000|GREATER HEIGHTS||NWTH117|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE||3rd Wednesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Add a Can 4/18/2025 4:10:36 PM||290343521446|Solid Waste Management 2500144164|2500144164|3606 WILLOWOOD LN HOUSTON TX 77023|29.6992|-95.3235|Routed|2025-04-18 16:05:28.0000000||Container Repair - 2500144164 - 3606 WILLOWOOD LN|Container Repair|10 Calendar Days|Apr 28 2025 9:10PM|SE|I|534K|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 21:10:32.0000000|3135465.5000000000|13820127.0000000000|3606 WILLOWOOD LN|HOUSTON|TX|77023|0761260250017|2025-04-18 21:05:28.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Container Repair 4/18/2025 4:10:32 PM||031813401317|Solid Waste Management 2500144162|20522313-2500144162|417 ALTIC ST HOUSTON TX 77011|29.7409|-95.3207|Service Completed|2025-04-18 16:02:03.0000000|Apr 19 2025 10:14AM|Water Service - 20522313-2500144162 - 417 ALTIC ST|Water Service|2 Calendar Days|Apr 20 2025 9:02PM|NE|H|494U|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 21:02:03.0000000|3135885.5000000000|13835306.0000000000|417 ALTIC ST|HOUSTON|TX|77011|0380510000007|2025-04-18 21:02:03.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 10:14:03 AM - Case # 20522313 -2500144162: All investi||citizen has been out of water since yesterday. Please service.|4/19/2025 10:14:03 AM - Case # 20522313 -2500144162: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144160|2500144160|1229 COLUMBIA ST HOUSTON TX 77008|29.7937|-95.3935|Routed|2025-04-18 16:00:45.0000000||Missed Yard Waste Pickup - 2500144160 - 1229 COLUMBIA ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 9:05PM|NW|C|453W|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 21:05:49.0000000|3112215.9800000000|13853782.4900000000|1229 COLUMBIA ST|HOUSTON|TX|77008|0201860000005|2025-04-18 21:00:45.0000000|GREATER HEIGHTS||NWTH117|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/18/2025 4:05:49||The 1200 block of Columbia st 77008 has not had yard waste pickup in 3 months|Solid Waste Management 2500144159|2500144159|3119 WINSLOW ST HOUSTON TX 77025|29.6944|-95.4257|Routed|2025-04-18 16:00:39.0000000||Missed Yard Waste Pickup - 2500144159 - 3119 WINSLOW ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 9:01PM|SW|K|532K|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 21:01:21.0000000|3103107.0000000000|13817379.0000000000|3119 WINSLOW ST|HOUSTON|TX|77025|0772030220003|2025-04-18 21:00:39.0000000|BRAESWOOD||SWTH119|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Yard Waste Pickup 4/18/2025 4:01:2||3119 Winslow St|Solid Waste Management 2500144156|2500144156|7530 COACHWOOD DR HOUSTON TX 77071|29.6525|-95.5104|Routed|2025-04-18 15:59:08.0000000||Missed Garbage Pickup - 2500144156 - 7530 COACHWOOD DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:00PM|SW|K|570C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:00:17.0000000|3076698.7500000000|13801329.0000000000|7530 COACHWOOD DR|HOUSTON|TX|77071|1107850000002|2025-04-18 20:59:08.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/18/2025 4:00:17||the whole street was missed / he has three cans|Solid Waste Management 2500144155|20522312-2500144155|6766 CINDY LN HOUSTON TX 77008|29.7955|-95.4381|Routed - Integrated|2025-04-18 15:58:55.0000000||Fire Hydrant - 20522312-2500144155 - CINDY LN SEAMIST DR|Fire Hydrant|12 Calendar Days|Apr 30 2025 9:00PM|NW|C|452W|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-18 21:00:49.0000000|3098125.7500000000|13854087.0000000000|6766 CINDY LN|HOUSTON|TX|77008|0913640000024|2025-04-18 20:58:55.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Fire Hydrant 4/18/2025 4:00:49 PM||+++ ADDRESS WARNING +++Entered Address: CINDY LN SEAMIST DRValidated Address: 6766 CINDY LN - Address Id: 54548+++ ADDRESS WARNING +++fire hydrant cap off and out of water|Public Works 2500144153|2500144153|6322 CLAYRIDGE DR HOUSTON TX 77053|29.597|-95.478|Routed|2025-04-18 15:57:09.0000000||Missed Garbage Pickup - 2500144153 - 6322 CLAYRIDGE DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:58PM|SW|K|571X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:58:16.0000000|3087585.5000000000|13781475.0000000000|6322 CLAYRIDGE DR|HOUSTON|TX|77053|6200030120110907|2025-04-18 20:57:09.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Garbage Pickup 4/18/2025 3:58:16 P||all the evening side of the street was not pickup on today|Solid Waste Management 2500144152|2500144152|8915 TAVENOR LN HOUSTON TX 77075|29.6309|-95.2572|Routed|2025-04-18 15:56:20.0000000||Missed Garbage Pickup - 2500144152 - 8915 TAVENOR LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:58PM|SE|I|575M|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:58:34.0000000|3157313.7500000000|13795976.0000000000|8915 TAVENOR LN|HOUSTON|TX|77075|0342070120046|2025-04-18 20:56:20.0000000|GREATER HOBBY AREA|HCID #9|SETH120|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/18/2025 3:58:34||mine and neighbor missed|Solid Waste Management 2500144151|2500144151|401 HARBOR ST HOUSTON TX 77020|29.782|-95.2947|Routed|2025-04-18 15:56:00.0000000||Missed Garbage Pickup - 2500144151 - 401 HARBOR ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:56PM|NE|H|495A|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:56:32.0000000|3143683.7500000000|13850501.0000000000|401 HARBOR ST|HOUSTON|TX|77020|0180970000001|2025-04-18 20:56:00.0000000|DENVER HARBOR / PORT HOUSTON||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/18/2025 3:56:32||401 HARBOR ST|Solid Waste Management 2500144150|2500144150|5230 DARLING ST HOUSTON TX 77007|29.7801|-95.4153|Routed|2025-04-18 15:55:09.0000000||Missed Yard Waste Pickup - 2500144150 - 5230 DARLING ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 8:55PM|NW|C|492C|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 20:55:51.0000000|3105454.2500000000|13848616.0000000000|5230 DARLING ST|HOUSTON|TX|77007|0101960000805|2025-04-18 20:55:09.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Yard Waste Pickup 4/18/2025 3:55:5||5230 Darling St|Solid Waste Management 2500144149|2500144149|1210 CORDELL ST HOUSTON TX 77009|29.7584|-95.3698|Routed|2025-04-18 15:53:44.0000000||Missed Yard Waste Pickup - 2500144149 - 1210 CORDELL ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 8:54PM|NW|H|453T|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 20:54:29.0000000|3118131.2500000000|13857204.0000000000|1210 CORDELL ST|HOUSTON|TX|77009|0331220730002|2025-04-18 20:53:44.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-06|THURSDAY-A|NW|S|1st Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Yard Waste Pickup 4/18/2025 3:5||NULL|Solid Waste Management 2500144148|2500144148|13520 DELUXE ST HOUSTON TX 77047|29.6128|-95.3568|Routed|2025-04-18 15:53:08.0000000||Missed Garbage Pickup - 2500144148 - 13520 DELUXE ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:53PM|SE|D|573V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:53:50.0000000|3125897.2500000000|13788392.0000000000|13520 DELUXE ST|HOUSTON|TX|77047|0790570020003|2025-04-18 20:53:08.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR115|FRIDAY|SE|SEFR-B-01|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Garbage Pickup 4/18/2025 3:53:||13520 Deluxe|Solid Waste Management 2500144147|2500144147|11415 RIBSTONE DR HOUSTON TX 77016|29.8869|-95.293|Routed|2025-04-18 15:51:44.0000000||Missed Garbage Pickup - 2500144147 - 11415 RIBSTONE DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:53PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:53:14.0000000|3143000.0000000000|13888650.0000000000|11415 RIBSTONE DR|HOUSTON|TX|77016|0913930000018|2025-04-18 20:51:44.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/18/2025 3:53:14||entire street/area was missed|Solid Waste Management 2500144146|2500144146|9231 NORTON DR HOUSTON TX 77080|29.8187|-95.5189|Routed|2025-04-18 15:50:03.0000000||Missed Yard Waste Pickup - 2500144146 - 9231 NORTON DR|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 8:51PM|NW|A|450Q|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 20:51:13.0000000|3072181.0000000000|13861661.0000000000|9231 NORTON DR|HOUSTON|TX|77080|0982750000028|2025-04-18 20:50:03.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Yard Waste Pickup 4/18/2025 3:51:||4095392246|Solid Waste Management 2500144145|2500144145|743 GAZIN ST HOUSTON 77020|29.775|-95.304|Routed|2025-04-18 15:49:33.0000000||SWM Escalation - 2500144145 - 743 GAZIN ST|SWM Escalation|3 Working Days|Apr 23 2025 8:57PM|NE|H|494H|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 20:50:25.0000000|3140788.7500000000|13847851.0000000000|743 GAZIN ST|HOUSTON||77020|0120530000021|2025-04-18 20:49:33.0000000|DENVER HARBOR / PORT HOUSTON||NEFR103|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE|S|1st Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/18/2025 3:50:25 PM||Container is broke in half-Acct# 3903-5461-1225|Solid Waste Management 2500144144|2500144144|10010 NEUENS RD HOUSTON TX 77080|29.8062|-95.5411|Routed|2025-04-18 15:48:06.0000000||Missed Garbage Pickup - 2500144144 - 10010 NEUENS RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:53PM|NW|A|450S|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:53:08.0000000|3065278.8400000000|13856905.8700000000|10010 NEUENS RD|HOUSTON|TX|77080|0583040000056|2025-04-18 20:48:06.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE||4th Friday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 3:53:08 PM||10010 Neunes rd|Solid Waste Management 2500144143|2500144143|10806 ATWELL DR HOUSTON 77096|29.6627|-95.4825|Routed|2025-04-18 15:42:43.0000000||Liaison Comm - 2500144143 - 10806 ATWELL DR|Liaison Comm|5 Working Days|Apr 25 2025 8:51PM|SW|K|531X|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 20:44:36.0000000|3085428.5000000000|13805308.0000000000|10806 ATWELL DR|HOUSTON||77096|0904190000007|2025-04-18 20:42:43.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Liaison Comm 4/18/2025 3:44:36 PM||Container has not been repaired yet caller wants to be contacted with eta... only needs wheels replaced.|311 HelpLine 2500144141|20522310-2500144141|3216 WASHINGTON AVE HOUSTON TX 77007|29.7692|-95.3932|Service Completed|2025-04-18 15:41:05.0000000|Apr 18 2025 4:20PM|Sewer Wastewater - 20522310-2500144141 - 3300 WASHINGTON AVE|Sewer Wastewater|1 Calendar Day|Apr 19 2025 8:41PM|NW|C|493E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 20:41:52.0000000|3112641.0000000000|13844916.0000000000|3216 WASHINGTON AVE|HOUSTON|TX|77007|0071350000006|2025-04-18 20:41:05.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:20:34 PM - Case # 20522310 -2500144141: Investigatio||+++ ADDRESS WARNING +++Entered Address: 3300 WASHINGTON AVEValidated Address: 3216 WASHINGTON AVE - Address Id: 32815+++ ADDRESS WARNING +++3300 washington|4/18/2025 4:20:34 PM - Case # 20522310 -2500144141: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500144140|2500144140|3910 WOODMONT DR HOUSTON TX 77045|29.6366|-95.4364|Routed|2025-04-18 15:40:43.0000000||Missed Garbage Pickup - 2500144140 - 3910 WOODMONT DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:42PM|SW|K|572J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:42:04.0000000|3100363.0000000000|13796251.0000000000|3910 WOODMONT DR|HOUSTON|TX|77045|0960530000014|2025-04-18 20:40:43.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/18/2025 3:42:04||special physical challenge pick up started today and the driver missed it|Solid Waste Management 2500144139|2500144139|10711 GLENFIELD CT HOUSTON TX 77096|29.6641|-95.4958|Routed|2025-04-18 15:40:21.0000000||Missed Garbage Pickup - 2500144139 - 10711 GLENFIELD CT|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:41PM|SW|K|531W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:41:01.0000000|3081201.5000000000|13805689.0000000000|10711 GLENFIELD CT|HOUSTON|TX|77096|0880710000006|2025-04-18 20:40:21.0000000|WESTBURY||SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Garbage Pickup 4/18/2025 3:41:01 PM||NULL|Solid Waste Management 2500144138|2500144138|1208 LEE ST HOUSTON TX 77009|29.7812|-95.3556|Routed|2025-04-18 15:40:17.0000000||Missed Garbage Pickup - 2500144138 - 1208 LEE ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:45PM|NE|H|493D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:45:20.0000000|3124357.6900000000|13849599.7100000000|1208 LEE ST|HOUSTON|TX|77009|0230080000005|2025-04-18 20:40:17.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 3:45:20 PM||I missed trash day today I need to get rid of garbage that's inside my bin.|Solid Waste Management 2500144137|307302-2500144137|7402 YOE ST HOUSTON TX 77016|29.8584|-95.2944|Routed - Integrated|2025-04-18 15:39:10.0000000||Nuisance On Property - 307302-2500144137 - 7402 YOE ST|Nuisance On Property|180 Working Days|Jan 8 2026 9:44PM|NE|B|415W|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 20:44:12.0000000|3142878.5000000000|13878279.0000000000|7402 YOE ST|HOUSTON|TX|77016|0825250000023|2025-04-18 20:39:10.0000000|EAST LITTLE YORK / HOMESTEAD||NETU106|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Nuisance On Property 4/18/2025 3:44:12 P||over grown weeds trash etc.|Neighborhoods 2500144136|2500144136|1300 SHEPHERD DR HOUSTON TX 77007|29.7732|-95.4093|Routed|2025-04-18 15:37:01.0000000||Recycling Participation NEW - 2500144136 - 1300 SHEPHERD DR|Recycling Participation NEW|24 Calendar Days|May 12 2025 8:38PM|NW|C|492H|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 20:38:46.0000000|3107422.5000000000|13846170.0000000000|1300 SHEPHERD DR|HOUSTON|TX|77007|0072570000015|2025-04-18 20:37:01.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Recycling Participation NEW 4/18/2025 3:3||Retail BusinessThe Gents Place|Solid Waste Management 2500144134|2500144134|1217 BLALOCK RD HOUSTON TX 77055|29.7898|-95.5218|Routed|2025-04-18 15:36:01.0000000||Bandit Sign - 2500144134 - 1217 BLALOCK RD|Bandit Sign|14 Working Days|May 8 2025 8:41PM|NW|A|450Y|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-18 20:41:03.0000000|3071431.9400000000|13851268.5300000000|1217 BLALOCK RD|HOUSTON|TX|77055|0681430000053|2025-04-18 20:36:01.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE||4th Wednesday|NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Bandit Sign 4/18/2025 3:41:03 PM||On Private Property|Neighborhoods 2500144133|307301-2500144133|15026 VERA DR HOUSTON TX 77396|29.9384|-95.2914|Routed - Integrated|2025-04-18 15:34:57.0000000||Nuisance On Property - 307301-2500144133 - 15026 VERA DR|Nuisance On Property|180 Working Days|Jan 8 2026 9:37PM|NE|B|375S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 20:37:04.0000000|3142919.2500000000|13907369.0000000000|15026 VERA DR|HOUSTON|TX|77396|0710440080203|2025-04-18 20:34:57.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Nuisance On Property 4/18/2025 3:37:04 P||empty lot high weeds and junk motor vehicles|Neighborhoods 2500144132|20522309-2500144132|14111 AVONGATE LN HOUSTON TX 77082|29.73|-95.6372|Routed - Integrated|2025-04-18 15:33:58.0000000||Water Leak - 20522309-2500144132 - 14111 AVONGATE LN|Water Leak|10 Calendar Days|Apr 28 2025 8:36PM|SW|F|488W|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 20:36:22.0000000|3035610.0000000000|13828316.0000000000|14111 AVONGATE LN|HOUSTON|TX|77082|1236480010055|2025-04-18 20:33:58.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Water Leak 4/18/2025 3:36:22 PM||14111 AVONGATE LNcitizen is requesting for pwe crews to come out to check for leak citizen has huge water bill please contact the citizen before arriving 8322886150|Public Works 2500144131|2500144131|9393 LONG POINT RD HOUSTON TX 77055|29.7976|-95.5241|Routed|2025-04-18 15:32:50.0000000||Sign Code Violation - 2500144131 - 9393 LONG POINT RD|Sign Code Violation|7 Calendar Days|Apr 25 2025 8:33PM|NW|A|450X|Public Works|Houston Permitting Center|Sign Code Violation|0|Active|2025-04-18 20:33:00.0000000|3070758.9300000000|13853924.9000000000|9393 LONG POINT RD|HOUSTON|TX|77055|1412250010001|2025-04-18 20:32:50.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE||4th Wednesday|NE|HPC SignCode|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|# Microsoft CRM Portals created Sign Code Violation 4/18/2025 3||Banners - attention getting devices|Public Works 2500144130|307300-2500144130|15027 VERA DR HOUSTON TX 77396|29.9384|-95.2921|Routed - Integrated|2025-04-18 15:32:45.0000000||Nuisance On Property - 307300-2500144130 - 15027 VERA DR|Nuisance On Property|180 Working Days|Jan 8 2026 9:34PM|NE|B|375S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 20:34:51.0000000|3142677.7500000000|13907363.0000000000|15027 VERA DR|HOUSTON|TX|77396|0710440090203|2025-04-18 20:32:45.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Nuisance On Property 4/18/2025 3:34:51 P||empty lot that has eighteen wheeler and abandoned dumpster|Neighborhoods 2500144129|2500144129|5803 DUXBURY DR HOUSTON TX 77035|29.6477|-95.4889|Service Completed|2025-04-18 15:30:53.0000000|Apr 18 2025 4:41PM|Missed Garbage Pickup - 2500144129 - 5803 DUXBURY DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:36PM|SW|K|571A|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-18 20:36:16.0000000|3083571.3100000000|13799775.2200000000|5803 DUXBURY DR|HOUSTON|TX|77035|0871330000015|2025-04-18 20:30:53.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW||2nd Thursday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|no service see issue in Routeware||My neighbors had their regular trash picked up but mine is still on the curb. It was out on Wednesday evening for Thursday morning pick up.|no service see issue in Routeware 2500144128|2500144128|10503 WESTBRANCH MEADOWS CT HOUSTON TX 77041|29.8374|-95.5525|Routed|2025-04-18 15:30:53.0000000||Recycling Cart Replace - 2500144128 - 10503 WESTBRANCH MEADOWS CT|Recycling Cart Replace|14 Calendar Days|May 2 2025 8:32PM|NW|A|449H|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-18 20:32:05.0000000|3061319.7500000000|13868117.0000000000|10503 WESTBRANCH MEADOWS CT|HOUSTON|TX|77041|1126130000071|2025-04-18 20:30:53.0000000|WESTBRANCH|Spring Branch MD|NWFR108|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW|S|4th Friday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Recycling Cart Replace 4/18/2025 3:32:0||crushed- ran over|Solid Waste Management 2500144127|2500144127|1300 SHEPHERD DR HOUSTON TX 77007|29.7732|-95.4093|Routed|2025-04-18 15:30:29.0000000||Non Residential Collection Service NEW - 2500144127 - 1300 SHEPHERD DR|Non Residential Collection Service NEW|66 Calendar Days|Jun 23 2025 8:36PM|NW|C|492H|Solid Waste Management|General Support Services|Non Residential Collection Service NEW|0|Active|2025-04-18 20:36:45.0000000|3107422.5000000000|13846170.0000000000|1300 SHEPHERD DR|HOUSTON|TX|77007|0072570000015|2025-04-18 20:30:29.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE|SWM GenSupportServ|FULL|66 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Non Residential Collection Service NEW 4/||1300 Shepherd Dr 77077|Solid Waste Management 2500144126|2500144126|1211 YORKSHIRE ST HOUSTON TX 77022|29.8281|-95.3564|Routed|2025-04-18 15:29:38.0000000||Missed Heavy Trash Pickup - 2500144126 - 1211 YORKSHIRE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 8:38PM|NE|H|453M|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 20:31:31.0000000|3123579.7500000000|13866641.0000000000|1211 YORKSHIRE ST|HOUSTON|TX|77022|0650640040143|2025-04-18 20:29:38.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Heavy Trash Pickup 4/18/2025 3:31:31||Citizen states heavy trash told him to call 311 to put in a report for a miss pick. Did let citizen know that he needs to cut the tree into smaller pieces for collection.|Solid Waste Management 2500144125|2500144125|10503 WESTBRANCH MEADOWS CT HOUSTON TX 77041|29.8374|-95.5525|Routed|2025-04-18 15:29:30.0000000||Container Replacement - 2500144125 - 10503 WESTBRANCH MEADOWS CT|Container Replacement|10 Calendar Days|Apr 28 2025 8:30PM|NW|A|449H|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 20:30:46.0000000|3061319.7500000000|13868117.0000000000|10503 WESTBRANCH MEADOWS CT|HOUSTON|TX|77041|1126130000071|2025-04-18 20:29:30.0000000|WESTBRANCH|Spring Branch MD|NWFR108|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Container Replacement 4/18/2025 3:30:46||trash crack on both hinges and cracks on the bottom.|Solid Waste Management 2500144124|2500144124|7206 RATON ST HOUSTON 77055|29.7584|-95.3698|Routed|2025-04-18 15:29:23.0000000||SWM Escalation - 2500144124 - 7206 RATON ST|SWM Escalation|3 Working Days|Apr 23 2025 8:36PM|NW|A|451U|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 20:29:56.0000000|3086815.5000000000|13855819.0000000000|7206 RATON ST|HOUSTON||77055|0771210050024|2025-04-18 20:29:23.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created SWM Escalation 4/18/2025 3:29:56 PM||lid is broken|Solid Waste Management 2500144123|2500144123|7653 GLEN MANOR DR HOUSTON TX 77028|29.8419|-95.2892|Routed|2025-04-18 15:28:13.0000000||Missed Recycling Pickup - 2500144123 - 7653 GLEN MANOR DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 8:28PM|NE|B|455E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 20:28:42.0000000|3144738.0000000000|13872320.0000000000|7653 GLEN MANOR DR|HOUSTON|TX|77028|0740480160322|2025-04-18 20:28:13.0000000|TRINITY / HOUSTON GARDENS||NETH112|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Recycling Pickup 4/18/2025 3:2||7653 glen manor dr|Solid Waste Management 2500144122|2500144122|16235 KNOLLRIDGE CT HOUSTON 77053|29.5911|-95.4817|Routed|2025-04-18 15:27:16.0000000||SWM Escalation - 2500144122 - 16235 KNOLLRIDGE CT|SWM Escalation|3 Working Days|Apr 23 2025 8:35PM|SW|K|611B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 20:28:14.0000000|3086470.7500000000|13779282.0000000000|16235 KNOLLRIDGE CT|HOUSTON||77053|6200030150510907|2025-04-18 20:27:16.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/18/2025 3:28:14 PM||46300817204|Solid Waste Management 2500144121|2500144121|8326 BRANDON ST HOUSTON TX 77051|29.671|-95.3698|Routed|2025-04-18 15:25:48.0000000||Container Replacement - 2500144121 - 8326 BRANDON ST|Container Replacement|10 Calendar Days|Apr 28 2025 8:27PM|SE|D|533U|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 20:27:23.0000000|3121122.0000000000|13809407.0000000000|8326 BRANDON ST|HOUSTON|TX|77051|0511700910010|2025-04-18 20:25:48.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Replacement 4/18/2025 3:27:2||101353101278|Solid Waste Management 2500144120|2500144120|2507 KENROSS ST HOUSTON TX 77043|29.8183|-95.5514|Routed|2025-04-18 15:25:28.0000000||Recycling Cart Repair - 2500144120 - 2507 KENROSS ST|Recycling Cart Repair|14 Calendar Days|May 2 2025 8:26PM|NW|A|449R|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-18 20:26:40.0000000|3061888.0000000000|13861186.0000000000|2507 KENROSS ST|HOUSTON|TX|77043|0972670000013|2025-04-18 20:25:28.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR109|FRIDAY|NW|NWFR-A-10|FRIDAY-A|NW|S|4th Friday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Recycling Cart Repair 4/18/2025 3:26:40||2633 2450 11252507 ken ross|Solid Waste Management 2500144119|2500144119|9906 GENARD RD HOUSTON TX 77041|29.8448|-95.5378|Routed|2025-04-18 15:24:58.0000000||Missed Garbage Pickup - 2500144119 - 9906 GENARD RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:26PM|NW|A|450A|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:26:46.0000000|3065926.5000000000|13870946.0000000000|9906 GENARD RD|HOUSTON|TX|77041|0902980000013|2025-04-18 20:24:58.0000000|CARVERDALE|Spring Branch MD|NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Missed Garbage Pickup 4/18/2025 3:26:46||can missed|Solid Waste Management 2500144118|2500144118|6143 EL ORO DR HOUSTON TX 77048|29.6378|-95.3222|Routed|2025-04-18 15:24:49.0000000||Missed Garbage Pickup - 2500144118 - 6143 EL ORO DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:29PM|SE|D|574K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:29:50.0000000|3136594.6000000000|13797797.1700000000|6143 EL ORO DR|HOUSTON|TX|77048|1278170070008|2025-04-18 20:24:49.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE||4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 3:29:50 PM||6143 El Oro Dr Houston Tx 77048 garage was not picked up at this address|Solid Waste Management 2500144117|20522308-2500144117|201 TRIMBLE ST HOUSTON TX 77009|29.7924|-95.3689|Service Completed|2025-04-18 15:24:48.0000000|Apr 19 2025 3:14PM|Water Leak - 20522308-2500144117 - 201 TRIMBLE ST|Water Leak|10 Calendar Days|Apr 28 2025 8:29PM|NE|H|453Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 20:29:00.0000000|3120031.5000000000|13853533.0000000000|201 TRIMBLE ST|HOUSTON|TX|77009|0331050420007|2025-04-18 20:24:48.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW|S|1st Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 3:14:27 PM - Case # 20522308 -2500144117: An investiga||citizen states city fixed his leak and replaced with cheap parts that is now causing a water leak and broke off|4/19/2025 3:14:27 PM - Case # 20522308 -2500144117: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500144116|307299-2500144116|6647 CRESTMONT ST HOUSTON TX 77033|29.6839|-95.3294|Routed - Integrated|2025-04-18 15:24:33.0000000||Nuisance On Property - 307299-2500144116 - 6647 CRESTMONT ST|Nuisance On Property|180 Working Days|Jan 8 2026 9:25PM|SE|D|534P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 20:25:30.0000000|3133797.5000000000|13814511.0000000000|6647 CRESTMONT ST|HOUSTON|TX|77033|0761540200011|2025-04-18 20:24:33.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Nuisance On Property 4/18/2025 3:25:3||HIGH WEEDS HAS ACCUMULATED SNAKES AND RODENTS|Neighborhoods 2500144115|221344-2500144115|11119 FONDA ST HOUSTON TX 77035|29.6584|-95.471|Routed - Integrated|2025-04-18 15:24:06.0000000||Tree Trim - 221344-2500144115 - 11119 FONDA ST|Tree Trim|75 Calendar Days|Jul 2 2025 8:24PM|SW|K|571C|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 20:24:06.0000000|3089143.7500000000|13803861.0000000000|11119 FONDA ST|HOUSTON|TX|77035|0840220000005|2025-04-18 20:24:06.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Tree Trim 4/18/2025 3:24:06 PM||NULL|Parks and Recreation 2500144114|20522306-2500144114|4220 KINKAID ST HOUSTON TX 77093|29.8521|-95.324|Routed - Integrated|2025-04-18 15:23:29.0000000||Sewer Wastewater - 20522306-2500144114 - 4220 KINKAID ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 8:23PM|NE|H|454C|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-18 20:23:29.0000000|3133581.0000000000|13875692.0000000000|4220 KINKAID ST|HOUSTON|TX|77093|0720220340735|2025-04-18 20:23:29.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU108|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 10:44:45||DO NOT RUN CALL CREATED PER C. DALFREY CCTV NEEDED AT 4220 KINKAID ST.|Public Works 2500144113|20522307-2500144113|8417 FINDLAY ST HOUSTON TX 77017|29.6922|-95.2703|Service Completed|2025-04-18 15:22:10.0000000|Apr 19 2025 2:24PM|Sewer Wastewater - 20522307-2500144113 - 8417 FINDLAY ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 8:23PM|SE|I|535Q|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 20:23:16.0000000|3152449.2500000000|13818106.0000000000|8417 FINDLAY ST|HOUSTON|TX|77017|0283320000003|2025-04-18 20:22:10.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:22:56 PM - Case # 20522307 -2500144113: All investig||8417 flinelay|4/19/2025 2:22:56 PM - Case # 20522307 -2500144113: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144112|2500144112|633 ALLSTON ST HOUSTON TX 77007|29.7828|-95.4002|Routed|2025-04-18 15:20:42.0000000||Missed Garbage Pickup - 2500144112 - 633 ALLSTON ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:20PM|NW|C|492D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:20:42.0000000|3110201.5000000000|13849752.0000000000|633 ALLSTON ST|HOUSTON|TX|77007|1344680010005|2025-04-18 20:20:42.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/18/2025 3:20:42 PM||Citizen states garbage was not serviced. Please service citizen|Solid Waste Management 2500144111|2500144111|7338 DUNKIRK RD HOUSTON TX 77033|29.6799|-95.3498|Routed|2025-04-18 15:20:34.0000000||Heavy Trash Code Violation - 2500144111 - 7338 DUNKIRK RD|Heavy Trash Code Violation|25 Working Days|May 23 2025 8:29PM|SE|D|533V|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 20:22:08.0000000|3127347.7500000000|13812850.0000000000|7338 DUNKIRK RD|HOUSTON|TX|77033|0751890080023|2025-04-18 20:20:34.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Thursday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Heavy Trash Code Violation 4/18/2025 3:||citizen is reporting alot trash on property of 7338 Dunkirk|Solid Waste Management 2500144110|2500144110|4209 FEAGAN ST HOUSTON TX 77007|29.766|-95.4029|Routed|2025-04-18 15:19:24.0000000||Parking Violation - 2500144110 - 4209 FEAGAN ST|Parking Violation|19 Calendar Days|May 7 2025 8:33PM|NW|C|492M|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 20:33:40.0000000|3109540.7500000000|13843611.0000000000|4209 FEAGAN ST|HOUSTON|TX|77007|1326710010003|2025-04-18 20:19:24.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Parking Violation 4/18/2025 3:33:40 PM||Caller states Audi QI and Honda Crv have been parked without moving for more than a week causing a safety hazard on street|Parking Management 2500144107|2500144107|2101 HAYES RD HOUSTON TX 77042|29.7445|-95.575|Routed|2025-04-18 15:18:37.0000000||Health Code - 2500144107 - 2101 HAYES RD|Health Code|55 Calendar Days|Jun 12 2025 8:23PM|NW|G|489P|Health|Environmental Health|Health Code|0|Active|2025-04-18 20:23:16.0000000|3055208.5000000000|13834169.0000000000|2101 HAYES RD|HOUSTON|TX|77042|1409700010001|2025-04-18 20:18:37.0000000|BRIAR FOREST||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Health Code 4/18/2025 3:23:16 PM||Citizen states there is roaches and rats and a mildew odor is coming into her unit from a surrounding vacant apartment downstairs. She is unsure of which unit or if it is multiple units causing the odor.|Health 2500144106|20522305-2500144106|8201 LINDA VISTA RD HOUSTON 77028|29.8368|-95.2767|Service Completed|2025-04-18 15:16:59.0000000|Apr 18 2025 5:52PM|Water Leak - 20522305-2500144106 - 8202 crestview drive|Water Leak|10 Calendar Days|Apr 28 2025 8:18PM|NE|B|455F|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 20:18:43.0000000|3148669.2500000000|13871449.0000000000|8201 LINDA VISTA RD|HOUSTON||77028|0760410100185|2025-04-18 20:16:59.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 5:51:56 PM - Case # 20522305 -2500144106: All investig||+++ ADDRESS WARNING +++Entered Address: 8202 crestview driveValidated Address: 8201 LINDA VISTA RD - Address Id: 178544+++ ADDRESS WARNING +++POOLE ROBERT 04/18/2025 2:38 PMRefer to Houston water division for further investigation cave in no customer cont|4/18/2025 5:51:56 PM - Case # 20522305 -2500144106: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144105|2500144105|4616 PARDEE ST HOUSTON TX 77026|29.8057|-95.3231|Routed|2025-04-18 15:16:24.0000000||Missed Garbage Pickup - 2500144105 - 4616 PARDEE ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:17PM|NE|B|454U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:17:17.0000000|3134384.5000000000|13858823.0000000000|4616 PARDEE ST|HOUSTON|TX|77026|0651220130251|2025-04-18 20:16:24.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Garbage Pickup 4/18/2025 3:17:17||NULL|Solid Waste Management 2500144104|2500144104|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed|2025-04-18 15:15:29.0000000|Apr 18 2025 3:17PM|MYR Correspondence - 2500144104 - 901 bagby street|MYR Correspondence|7 Calendar Days|Apr 25 2025 8:16PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-18 20:16:16.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-18 20:15:29.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++OCA Greater Houston Outstanding AAPI Employee Award - notification for Vonn Tran|Mayor Office 2500144103|2500144103|10618 BASSOON DR HOUSTON TX 77025|29.6658|-95.4445|Service Completed|2025-04-18 15:15:00.0000000|Apr 19 2025 8:51AM|Recycling Cart Replace - 2500144103 - 10618 BASSOON DR|Recycling Cart Replace|14 Calendar Days|May 2 2025 8:15PM|SW|K|532W|Solid Waste Management|Recycling|Recycling Cart Replace|1|Resolved|2025-04-18 20:15:39.0000000|3097468.7500000000|13806794.0000000000|10618 BASSOON DR|HOUSTON|TX|77025|0771730010026|2025-04-18 20:15:00.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes:||NULL|Completed by Tommie Bell. Notes: 2500144102|2500144102|4403 EIGEL ST HOUSTON TX 77007|29.7748|-95.405|Routed|2025-04-18 15:14:58.0000000||Parking Violation - 2500144102 - 4403 Eigel St|Parking Violation|19 Calendar Days|May 7 2025 8:14PM|NW|C|492H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 20:14:58.0000000|3108787.0000000000|13846783.0000000000|4403 EIGEL ST|HOUSTON|TX|77007|1256680010013|2025-04-18 20:14:58.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||This vehicle has been parked and unmoved from this location for over 6 months|Parking Management 2500144101|2500144101|3911 HIGH POINT LN HOUSTON TX 77053|29.6075|-95.4354|Routed|2025-04-18 15:14:52.0000000||Add a Can - 2500144101 - 3911 HIGH POINT LN|Add a Can|14 Calendar Days|May 2 2025 8:16PM|SW|K|572S|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 20:16:25.0000000|3101002.0000000000|13785692.0000000000|3911 HIGH POINT LN|HOUSTON|TX|77053|0960410000017|2025-04-18 20:14:52.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Add a Can 4/18/2025 3:16:25 PM||Sticker needed for additional black bin|Solid Waste Management 2500144100|2500144100|4310 CHARLESTON ST HOUSTON TX 77021|29.7064|-95.3479|Routed|2025-04-18 15:14:46.0000000||Missed Heavy Trash Pickup - 2500144100 - 4310 CHARLESTON ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 8:23PM|SE|D|533H|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 20:16:18.0000000|3127649.5000000000|13822471.0000000000|4310 CHARLESTON ST|HOUSTON|TX|77021|0611390200003|2025-04-18 20:14:46.0000000|MACGREGOR|Greater Southeast MD|SETU111|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Missed Heavy Trash Pickup 4/18/2025 3:16||NULL|Solid Waste Management 2500144099|2500144099|13736 W CANCUN DR HOUSTON TX 77045|29.6298|-95.4561|Routed|2025-04-18 15:13:22.0000000||Parking Violation - 2500144099 - 13736 W CANCUN DR|Parking Violation|19 Calendar Days|May 7 2025 8:18PM|SW|K|571M|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 20:18:24.0000000|3094162.9000000000|13793577.0100000000|13736 W CANCUN DR|HOUSTON|TX|77045|1248070020019|2025-04-18 20:13:22.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW||4th Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 3:18:24 PM||A silver Honda Civic is parked in the middle of the street causing a blockage. The street is very narrow and as a result trash collection was missed today because the garbage truck could not get through. License plate number LCK7462|Parking Management 2500144098|2500144098|5823 WHEATLEY ST HOUSTON TX 77091|29.8509|-95.4293|Routed|2025-04-18 15:12:43.0000000||Dead Animal Collection - 2500144098 - 5823 WHEATLEY ST|Dead Animal Collection|4 Calendar Days|Apr 22 2025 8:14PM|NW|B|452B|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 20:14:03.0000000|3100227.2500000000|13874204.0000000000|5823 WHEATLEY ST|HOUSTON|TX|77091|0511270040057|2025-04-18 20:12:43.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Dead Animal Collection 4/18/2025 3:14:0||dead animal on median across from address provided|Solid Waste Management 2500144097|12697397-2500144097|1215 CHESTNUT RIDGE RD HOUSTON TX 77339|30.0344|-95.2429|Routed - Integrated|2025-04-18 15:12:28.0000000||Drainage - 12697397-2500144097 - 1215 CHESTNUT RIDGE RD|Drainage|30 Calendar Days|May 18 2025 8:18PM|GNEHSA|E|336E|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 20:18:56.0000000|3157154.2500000000|13942754.0000000000|1215 CHESTNUT RIDGE RD|HOUSTON|TX|77339|0974850000001|2025-04-18 20:12:28.0000000|KINGWOOD AREA||NETU112|TUESDAY|NE|NETU-A-09|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 10:21:46||dirt clogged up culvert causing drainage issues after COH repaired a water leak//dirt washed into in the ditch and inside the culvert//coh employee asked caller to request a vac truck to clean out|Public Works 2500144096|2500144096|3911 HIGH POINT LN HOUSTON TX 77053|29.6075|-95.4354|Routed|2025-04-18 15:11:04.0000000||Missed Garbage Pickup - 2500144096 - 3911 HIGH POINT LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:14PM|SW|K|572S|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:14:42.0000000|3101002.0000000000|13785692.0000000000|3911 HIGH POINT LN|HOUSTON|TX|77053|0960410000017|2025-04-18 20:11:04.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Garbage Pickup 4/18/2025 3:14:42 P||Black bin needs to be service/ 2 bins are paid for|Solid Waste Management 2500144095|12697396-2500144095|LUMPKIN RD WESTVIEW DR HOUSTON TX 77043|29.7908|-95.5588|Routed - Integrated|2025-04-18 15:08:23.0000000||Traffic Signal Maintenance - 12697396-2500144095 - LUMPKIN RD WESTVIEW DR|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 8:13PM|NW|A|449Z|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 20:13:26.0000000|3059883.0000000000|13851205.6900000000|LUMPKIN RD WESTVIEW DR|HOUSTON|TX|77043|none|2025-04-18 20:08:23.0000000|SPRING BRANCH WEST|Spring Branch MD|||NW|||NE|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|none||Lumpkin Westview North West corner Pedestrian push button pole knocked down laying on grass.|Public Works 2500144094|2500144094|13913 ALMEDA SCHOOL RD HOUSTON TX 77047|29.6049|-95.4171|Routed|2025-04-18 15:05:36.0000000||Missed Recycling Pickup - 2500144094 - 13913 ALMEDA SCHOOL RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 8:13PM|SW|K|572U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 20:13:08.0000000|3106841.5000000000|13784919.0000000000|13913 ALMEDA SCHOOL RD|HOUSTON|TX|77047|0042070180010|2025-04-18 20:05:36.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Recycling Pickup 4/18/2025 3:13||13913 ALMEDA SCHOOL RD-customer states the street has been missed for months|Solid Waste Management 2500144093|2500144093|17222 W MEADOW BIRD CIR HOUSTON TX 77489|29.5735|-95.5167|Service Completed|2025-04-18 15:03:11.0000000|Apr 18 2025 6:03PM|Missed Heavy Trash Pickup - 2500144093 - 17222 W MEADOW BIRD CIR|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 8:11PM|SW|K|610G|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-18 20:04:20.0000000|3075541.0000000000|13772560.0000000000|17222 W MEADOW BIRD CIR|HOUSTON|TX|77489|5860020020110907|2025-04-18 20:03:11.0000000|FORT BEND HOUSTON||SWFR102|FRIDAY|SW|SWFR-A-02|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced at 11:26am 4/18/25 per Routeware Franklin||Heavy trash service needed|address serviced at 11:26am 4/18/25 per Routeware Franklin 2500144092|2500144092|4911 RAINDROP HOLLOW DR HOUSTON TX 77041|29.841|-95.5536|Routed|2025-04-18 15:02:52.0000000||Missed Garbage Pickup - 2500144092 - 4911 RAINDROP HOLLOW DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:05PM|NW|A|449H|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:05:58.0000000|3060943.0000000000|13869440.0000000000|4911 RAINDROP HOLLOW DR|HOUSTON|TX|77041|1184660030009|2025-04-18 20:02:52.0000000|WESTBRANCH|Spring Branch MD|NWFR106|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/18/2025 3:05:58||NULL|Solid Waste Management 2500144091|12697395-2500144091|1838 MILLWOOD DR HOUSTON TX 77008|29.8035|-95.4398|Service Completed|2025-04-18 15:02:42.0000000|Apr 18 2025 3:31PM|Drainage - 12697395-2500144091 - 1838 MILLWOOD DR|Drainage|30 Calendar Days|May 18 2025 8:07PM|NW|C|452S|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-18 20:07:49.0000000|3097420.2900000000|13856866.9000000000|1838 MILLWOOD DR|HOUSTON|TX|77008|0833730000010|2025-04-18 20:02:42.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW||3rd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Former case#2500140292 not resolved owner drainage system not broken and draining rain water properly as instructed to do. The problem is a street repair that was done several years ago and the sink hole was filled last year but now its back again and n|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :See SR 12696864 on 4/15 the problem is from a curb drain. Informed citizen we do not maintain them. 2500144090|2500144090|10507 SAGEFOREST DR HOUSTON TX 77089|29.6034|-95.218|Routed|2025-04-18 15:00:57.0000000||PW CIP Project - 2500144090 - 10507 SAGEFOREST DR|PW CIP Project|5 Working Days|Apr 25 2025 8:10PM|SE|D|576Y|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-18 20:03:41.0000000|3170100.0000000000|13786378.0000000000|10507 SAGEFOREST DR|HOUSTON|TX|77089|1030030000005|2025-04-18 20:00:57.0000000|SOUTH BELT / ELLINGTON||SETH117|THURSDAY|SE|SWTH-B-03|THURSDAY-B|SW|S|2nd Thursday|SE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created PW CIP Project 4/18/2025 3:03:41 PM||stated that the work truck turned and caused a tree brench to fall from the tree please call Ms . Kathleen at 2814843563 for more information|Public Works 2500144089|2500144089|3111 DACCA DR HOUSTON TX 77051|29.6416|-95.3781|Routed|2025-04-18 15:00:25.0000000||Missed Garbage Pickup - 2500144089 - 3111 DACCA DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 8:03PM|SE|D|573F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 20:03:54.0000000|3118805.2500000000|13798631.0000000000|3111 DACCA DR|HOUSTON|TX|77051|0843320000024|2025-04-18 20:00:25.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Garbage Pickup 4/18/2025 3:03:54||3111 dacca|Solid Waste Management 2500144088|2500144088|4315 CELESTITE DR HOUSTON TX 77072|29.7103|-95.584|Routed|2025-04-18 15:00:02.0000000||Missed Recycling Pickup - 2500144088 - 4315 CELESTITE DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 8:01PM|SW|F|529F|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 20:01:27.0000000|3052700.2500000000|13821644.0000000000|4315 CELESTITE DR|HOUSTON|TX|77072|1030360000211|2025-04-18 20:00:02.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Recycling Pickup 4/18/2025 3:01:||no collection has been received for weeksstates there is nowhere to put recycle|Solid Waste Management 2500144087|2500144087|2802 LOCKETT ST HOUSTON TX 77021|29.7022|-95.3854|Routed|2025-04-18 14:57:02.0000000||MYR PW - 2500144087 - 2802 LOCKETT ST|MYR PW|14 Calendar Days|May 2 2025 7:57PM|SW|D|533J|Mayor Office|Mayor Mail|MYR PW|0|Active|2025-04-18 19:57:23.0000000|3115810.5000000000|13820591.0000000000|2802 LOCKETT ST|HOUSTON|TX|77021|0680170020013|2025-04-18 19:57:02.0000000|MACGREGOR||SWTH119|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Monday|SW|PW Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||- ACCOUNT# 11211030172- resident seeking assistance with parents' water bill the charges look to be base fees but the water has not been utilized since 2022|Mayor Office 2500144086|2500144086|9035 MISSISSIPPI ST HOUSTON TX 77029|29.7436|-95.267|Service Completed|2025-04-18 14:55:59.0000000|Apr 18 2025 3:40PM|Nuisance on Commercial Property - 2500144086 - 9035 MISSISSIPPI ST|Nuisance on Commercial Property|7 Calendar Days|Apr 25 2025 8:01PM|NE|I|495U|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-18 20:01:03.0000000|3152902.4900000000|13836880.4200000000|9035 MISSISSIPPI ST|HOUSTON|TX|77029|0781030020009|2025-04-18 19:55:59.0000000|CLINTON PARK TRI-COMMUNITY||NEFR107|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE||1st Tuesday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|This case is in the incorrect que. Call 311 or xxx-xxx-xxxx and||I made several requests for removing stray dogs from my commercial pr|This case is in the incorrect que. Call 311 or xxx-xxx-xxxx and request a new case for the appropriate dept.- BARC 2500144085|2500144085|12822 SANDHURST DR HOUSTON TX 77048|29.6233|-95.3451|Routed|2025-04-18 14:55:57.0000000||Missed Garbage Pickup - 2500144085 - 12822 SANDHURST DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 7:57PM|SE|D|574N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 19:57:19.0000000|3129485.2500000000|13792299.0000000000|12822 SANDHURST DR|HOUSTON|TX|77048|1126090000014|2025-04-18 19:55:57.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR117|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Missed Garbage Pickup 4/18/2025 2:57:19 P||NULL|Solid Waste Management 2500144084|2500144084|540 WILCREST DR HOUSTON TX 77042|29.7579|-95.5796|Routed|2025-04-18 14:54:58.0000000||Health Code - 2500144084 - 540 WILCREST DR|Health Code|55 Calendar Days|Jun 12 2025 8:01PM|NW|G|489K|Health|Environmental Health|Health Code|0|Active|2025-04-18 20:01:09.0000000|3053606.0000000000|13838977.0000000000|540 WILCREST DR|HOUSTON|TX|77042|1154790010001|2025-04-18 19:54:58.0000000|BRIAR FOREST||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Health Code 4/18/2025 3:01:09 PM||Please contact Haley Domes xxx-xxx-xxxx Mrs. Domes states she is pregnant with a ((zzz) year old toddler and she has not had working a/c for a couple months now. She has a hard time getting ahold of front office and they have not resolved issue.|Health 2500144083|20522303-2500144083|7605 ST LO RD HOUSTON TX 77033|29.6729|-95.339|Routed - Integrated|2025-04-18 14:54:41.0000000||Sewer Wastewater - 20522303-2500144083 - 7605 ST LO RD|Sewer Wastewater|1 Calendar Day|Apr 19 2025 7:55PM|SE|D|534S|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-18 19:55:28.0000000|3130862.7500000000|13810403.0000000000|7605 ST LO RD|HOUSTON|TX|77033|0762200040002|2025-04-18 19:54:41.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 11:40:38||NULL|Public Works 2500144082|20522304-2500144082|5055 HIGHWAY 6 HOUSTON TX 77084|29.8517|-95.646|Service Completed|2025-04-18 14:54:35.0000000|Apr 18 2025 4:32PM|Sewer Wastewater - 20522304-2500144082 - 5055 HIGHWAY 6|Sewer Wastewater|1 Calendar Day|Apr 19 2025 7:57PM|NW|A|448A|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 19:57:41.0000000|3031547.2500000000|13872454.0000000000|5055 HIGHWAY 6|HOUSTON|TX|77084|1188680010005|2025-04-18 19:54:35.0000000|||||||||||||LIMITED|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:31:48 PM - Case # 20522304 -2500144082: All investig||STOPPED UP: PLEASE MAKE CC THANK YOU|4/18/2025 4:31:48 PM - Case # 20522304 -2500144082: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144081|2500144081|2806 VAL VERDE PARK HOUSTON 77057|29.7361|-95.4817|Routed|2025-04-18 14:54:19.0000000||SWM Escalation - 2500144081 - 2806 VAL VERDE PARK|SWM Escalation|3 Working Days|Apr 23 2025 8:01PM|SW|J|491T|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 19:54:35.0000000|3084893.0000000000|13831997.0000000000|2806 VAL VERDE PARK|HOUSTON||77057|1219470010002|2025-04-18 19:54:19.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/18/2025 2:54:35 PM||hole in the bottom the lid broken|Solid Waste Management 2500144080|2500144080|5779 BELARBOR ST HOUSTON TX 77033|29.6658|-95.3332|Routed|2025-04-18 14:52:58.0000000||New Resident Container - 2500144080 - 5779 BELARBOR ST|New Resident Container|12 Calendar Days|Apr 30 2025 7:56PM|SE|D|534X|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 19:56:59.0000000|3132800.7500000000|13807862.0000000000|5779 BELARBOR ST|HOUSTON|TX|77033|0802920000019|2025-04-18 19:52:58.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created New Resident Container 4/18/2025 2:56:59||9000252290315779 bell harbor aprt A|Solid Waste Management 2500144078|2500144078|5238 KEYSTONE ST HOUSTON TX 77021|29.6935|-95.3364|Routed|2025-04-18 14:52:01.0000000||Recycling Participation NEW - 2500144078 - 5238 KEYSTONE ST|Recycling Participation NEW|24 Calendar Days|May 12 2025 7:55PM|SE|D|534J|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 19:55:07.0000000|3131447.5000000000|13817909.0000000000|5238 KEYSTONE ST|HOUSTON|TX|77021|0771010070004|2025-04-18 19:52:01.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Recycling Participation NEW 4/18/2025 2||NULL|Solid Waste Management 2500144077|2500144077|5238 KEYSTONE ST HOUSTON TX 77021|29.6935|-95.3364|Routed|2025-04-18 14:50:52.0000000||New Resident Container - 2500144077 - 5238 KEYSTONE ST|New Resident Container|12 Calendar Days|Apr 30 2025 7:51PM|SE|D|534J|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 19:51:50.0000000|3131447.5000000000|13817909.0000000000|5238 KEYSTONE ST|HOUSTON|TX|77021|0771010070004|2025-04-18 19:50:52.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created New Resident Container 4/18/2025 2:51:5||NULL|Solid Waste Management 2500144076|307298-2500144076|3303 BROOKSTON ST HOUSTON TX 77045|29.6371|-95.4262|Routed - Integrated|2025-04-18 14:49:48.0000000||Nuisance On Property - 307298-2500144076 - 3303 BROOKSTON ST|Nuisance On Property|180 Working Days|Jan 8 2026 8:53PM|SW|K|572K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 19:53:09.0000000|3103575.2500000000|13796535.0000000000|3303 BROOKSTON ST|HOUSTON|TX|77045|1129840000024|2025-04-18 19:49:48.0000000|CENTRAL SOUTHWEST||SWFR117|FRIDAY|SW|SWFR-B-04|FRIDAY-B|SW|S|4th Monday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Nuisance On Property 4/18/2025 2:53:09 PM||old furniture/ printers/ air conditioner / at corner of waterloo dr by sewer drain|Neighborhoods 2500144075|2500144075|6014 LATTIMER DR HOUSTON TX 77035|29.6528|-95.4962|Routed|2025-04-18 14:49:32.0000000||Missed Recycling Pickup - 2500144075 - 6014 LATTIMER DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 7:50PM|SW|K|570D|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 19:50:43.0000000|3081200.5000000000|13801579.0000000000|6014 LATTIMER DR|HOUSTON|TX|77035|0935700000064|2025-04-18 19:49:32.0000000|WESTBURY||SWTH108|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Recycling Pickup 4/18/2025 2:50:4||Caller states whole street was missed can contact 8504619440|Solid Waste Management 2500144074|2500144074|LAWRENCE ST W 28TH ST HOUSTON TX 77008|29.812|-95.4082|Routed|2025-04-18 14:49:31.0000000||Bandit Sign - 2500144074 - LAWRENCE ST W 28TH ST|Bandit Sign|14 Working Days|May 8 2025 7:54PM|NW|C|452V|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-18 19:54:33.0000000|3107288.7500000000|13860206.2900000000|LAWRENCE ST W 28TH ST|HOUSTON|TX|77008|1349030010006|2025-04-18 19:49:31.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE||3rd Wednesday|NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Bandit Sign 4/18/2025 2:54:33 PM||In ground|Neighborhoods 2500144073|2500144073|BAGBY ST BRAZOS ST HOUSTON TX 77006|29.7442|-95.3815|Routed|2025-04-18 14:48:38.0000000||Bandit Sign - 2500144073 - BAGBY ST BRAZOS ST|Bandit Sign|14 Working Days|May 8 2025 7:53PM|SW|C|493T|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-18 19:53:39.0000000|3116620.5500000000|13835901.0700000000|BAGBY ST BRAZOS ST|HOUSTON|TX|77006|none|2025-04-18 19:48:38.0000000|MIDTOWN|Montrose Management District|||NW|||NE|||NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Bandit Sign 4/18/2025 2:53:39 PM||Bagby brazos|Neighborhoods 2500144072|2500144072|4510 WOODSIDE ST HOUSTON TX 77023|29.7396|-95.3329|Routed|2025-04-18 14:48:29.0000000||New Resident Container - 2500144072 - 4510 WOODSIDE ST|New Resident Container|12 Calendar Days|Apr 30 2025 7:49PM|NE|I|494T|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 19:49:42.0000000|3132035.5000000000|13834694.0000000000|4510 WOODSIDE ST|HOUSTON|TX|77023|0130370000005|2025-04-18 19:48:29.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created New Resident Container 4/18/2025 2:49:4||NULL|Solid Waste Management 2500144071|221340-2500144071|3103 COLLINGSWORTH ST HOUSTON TX 77026|29.7944|-95.338|Routed - Integrated|2025-04-18 14:48:21.0000000||Tree Trim - 221340-2500144071 - 3103 COLLINGSWORTH ST|Tree Trim|75 Calendar Days|Jul 2 2025 7:50PM|NE|B|454W|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 19:50:11.0000000|3129800.0000000000|13854571.0000000000|3103 COLLINGSWORTH ST|HOUSTON|TX|77026|1339550010002|2025-04-18 19:48:21.0000000|KASHMERE GARDENS||NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Tree Trim 4/18/2025 2:50:11 PM||caller states that as he walks on the sidewalk the branches hit him in the face|Parks and Recreation 2500144070|2500144070|BAGBY ST ELGIN ST HOUSTON TX 77006|29.7445|-95.3817|Routed|2025-04-18 14:47:47.0000000||Bandit Sign - 2500144070 - BAGBY ST ELGIN ST|Bandit Sign|14 Working Days|May 8 2025 7:52PM|SW|D|493T|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-18 19:52:51.0000000|3116552.4300000000|13835992.2800000000|BAGBY ST ELGIN ST|HOUSTON|TX|77006|none|2025-04-18 19:47:47.0000000|MIDTOWN|Montrose Management District|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE||1st Wednesday|NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Bandit Sign 4/18/2025 2:52:51 PM||In ground|Neighborhoods 2500144069|2500144069|802 CLIO ST HOUSTON TX 77009|29.7997|-95.3824|Routed|2025-04-18 14:45:34.0000000||Missed Garbage Pickup - 2500144069 - 802 CLIO ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 7:46PM|NW|H|453X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 19:46:51.0000000|3115673.5000000000|13856058.0000000000|802 CLIO ST|HOUSTON|TX|77009|0523250000016|2025-04-18 19:45:34.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH118|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/18/2025 2:46:51 P||802 creo st|Solid Waste Management 2500144068|20522302-2500144068|2023 SEMMES ST HOUSTON TX 77026|29.78|-95.3484|Routed - Integrated|2025-04-18 14:45:05.0000000||Water Leak - 20522302-2500144068 - 2023 SEMMES ST|Water Leak|10 Calendar Days|Apr 28 2025 7:45PM|NE|H|493D|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 19:45:11.0000000|3126678.5000000000|13849242.0000000000|2023 SEMMES ST|HOUSTON|TX|77026|0271960000007|2025-04-18 19:45:05.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 10:00:57||Per NEQ section chief there is a new leak at this location.|Public Works 2500144065|2500144065|5915 ALBERT DR HOUSTON TX 77396|29.9417|-95.3009|Routed|2025-04-18 14:43:37.0000000||Container Repair - 2500144065 - 5915 ALBERT DR|Container Repair|10 Calendar Days|Apr 28 2025 7:47PM|NE|B|374V|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 19:47:34.0000000|3139867.5000000000|13908467.0000000000|5915 ALBERT DR|HOUSTON|TX|77396|0731850000467|2025-04-18 19:43:37.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Repair 4/18/2025 2:47:34 PM||caller states the damaged bin was picked up by SWM but the new bin was not dropped off//caller now has no trash bin|Solid Waste Management 2500144063|20522301-2500144063|4123 KELLING ST HOUSTON TX 77045|29.6291|-95.4403|Service Completed|2025-04-18 14:40:38.0000000|Apr 19 2025 1:04PM|Sewer Wastewater - 20522301-2500144063 - 4123 KELLING ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 7:42PM|SW|K|572J|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 19:42:26.0000000|3099204.2500000000|13793479.0000000000|4123 KELLING ST|HOUSTON|TX|77045|0892830000010|2025-04-18 19:40:38.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 1:02:55 PM - Case # 20522301 -2500144063: All investig||4123 KELLING ST caller asking for supervisor to return so he point out where the line needs to be cleared.|4/19/2025 1:02:55 PM - Case # 20522301 -2500144063: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144062|221339-2500144062|1299 DAIRY ASHFORD ST HOUSTON TX 77079|29.7843|-95.6065|Routed - Integrated|2025-04-18 14:40:24.0000000||Tree Removal - 221339-2500144062 - KATY FWY DAIRY ASHFORD RD|Tree Removal|51 Calendar Days|Jun 8 2025 7:42PM|NW|G|488D|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-18 19:42:49.0000000|3044647.0000000000|13848220.0000000000|1299 DAIRY ASHFORD ST|HOUSTON|TX|77079|1086520000012|2025-04-18 19:40:24.0000000|MEMORIAL|HCID #4 (Energy Corridor)|||NW|||NW|||NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Tree Removal 4/18/2025 2:42:49 PM||+++ ADDRESS WARNING +++Entered Address: KATY FWY DAIRY ASHFORD RDValidated Address: 1299 DAIRY ASHFORD ST - Address Id: 490316+++ ADDRESS WARNING +++outbound on Katy Freeway feeder blocking a lane of traffic|Parks and Recreation 2500144060|2500144060|3218 JORNS ST HOUSTON TX 77045|29.6306|-95.4249|Routed|2025-04-18 14:37:30.0000000||Missed Garbage Pickup - 2500144060 - 3218 JORNS ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 7:39PM|SW|K|572K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 19:39:26.0000000|3104072.2500000000|13794175.0000000000|3218 JORNS ST|HOUSTON|TX|77045|1157780040012|2025-04-18 19:37:30.0000000|CENTRAL SOUTHWEST||SWFR119|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Garbage Pickup 4/18/2025 2:39:26||NULL|Solid Waste Management 2500144057|20522300-2500144057|4603 S RIDGEWALK DR HOUSTON TX 77053|29.5814|-95.4554|Service Completed|2025-04-18 14:34:32.0000000|Apr 18 2025 3:12PM|Water Service - 20522300-2500144057 - 4603 S RIDGEWALK DR|Water Service|2 Calendar Days|Apr 20 2025 7:35PM|SW|K|611H|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 19:35:38.0000000|3094927.7500000000|13776009.0000000000|4603 S RIDGEWALK DR|HOUSTON|TX|77053|3540010010140907|2025-04-18 19:34:32.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:12:22 PM - Case # 20522300 -2500144057: Dear Custome||NULL|4/18/2025 3:12:22 PM - Case # 20522300 -2500144057: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500144056|2500144056|12712 POWELL LN HOUSTON TX 77015|29.7641|-95.2083|Routed|2025-04-18 14:34:31.0000000||Container Replacement - 2500144056 - 12712 POWELL LN|Container Replacement|10 Calendar Days|Apr 28 2025 7:36PM|NE|E|496M|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 19:36:38.0000000|3171275.7500000000|13844876.0000000000|12712 POWELL LN|HOUSTON|TX|77015|0670800050010|2025-04-18 19:34:31.0000000|NORTHSHORE||NETH103|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Replacement 4/18/2025 2:36:38||2 black cans: 1 can lid and wheel is broken and other can is cracked|Solid Waste Management 2500144055|2500144055|1915 W GRAY ST HOUSTON TX 77019|29.7527|-95.4034|Routed|2025-04-18 14:34:21.0000000||Dumpster Complaint - 2500144055 - 1915 W GRAY ST|Dumpster Complaint|36 Calendar Days|May 24 2025 7:38PM|NW|C|492R|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-18 19:38:55.0000000|3109542.0000000000|13838776.0000000000|1915 W GRAY ST|HOUSTON|TX|77019|0442280000005|2025-04-18 19:34:21.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Dumpster Complaint 4/18/2025 2:38:55 PM||citizen states there recycling trash keeps falling everywhere all over the street and they dont pick up|Solid Waste Management 2500144054|2500144054|10623 DUANE ST HOUSTON TX 77047|29.6437|-95.3568|Routed|2025-04-18 14:33:44.0000000||Missed Garbage Pickup - 2500144054 - 10623 DUANE ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 7:37PM|SE|D|573H|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 19:37:36.0000000|3125551.0000000000|13799625.0000000000|10623 DUANE ST|HOUSTON|TX|77047|0851040000032|2025-04-18 19:33:44.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/18/2025 2:37:36||driver missed the entire street//just passed the bins without stopping//|Solid Waste Management 2500144053|12697394-2500144053|4114 ELGIN ST HOUSTON TX 77004|29.7273|-95.344|Routed - Integrated|2025-04-18 14:32:12.0000000||Street Condition - 12697394-2500144053 - ELGIN ST CULLEN BLVD|Street Condition|30 Calendar Days|May 18 2025 7:33PM|NE|D|494W|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 19:33:56.0000000|3128709.5000000000|13830046.0000000000|4114 ELGIN ST|HOUSTON|TX|77004|0410070140045|2025-04-18 19:32:12.0000000|GREATER THIRD WARD|Greater Southeast MD|||SE|||SW|||SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:41:41||+++ ADDRESS WARNING +++Entered Address: ELGIN ST CULLEN BLVDValidated Address: 4114 ELGIN ST - Address Id: 3000462+++ ADDRESS WARNING +++broken roads/ concrete is tore up from vehicles/ Elgin underpass / entrance to feeder road|Public Works 2500144052|2500144052|4710 BEECHAVEN DR HOUSTON TX 77053|29.5922|-95.4496|Routed|2025-04-18 14:31:48.0000000||New Move In Service - 2500144052 - 4710 BEECHAVEN DR|New Move In Service|11 Calendar Days|Apr 29 2025 7:34PM|SW|K|611D|Solid Waste Management|Collections|New Move In Service|0|Active|2025-04-18 19:34:22.0000000|3096646.5000000000|13779972.0000000000|4710 BEECHAVEN DR|HOUSTON|TX|77053|6250020183200907|2025-04-18 19:31:48.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|11 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created New Move In Service 4/18/2025 2:34:22 PM||4710 BEECHAVEN DR|Solid Waste Management 2500144051|2500144051|14827 JEWEL MEADOW DR HOUSTON TX 77053|29.611|-95.432|Routed|2025-04-18 14:31:09.0000000||Container Replacement - 2500144051 - 14827 JEWEL MEADOW DR|Container Replacement|10 Calendar Days|Apr 28 2025 7:34PM|SW|K|572T|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 19:34:10.0000000|3102038.0000000000|13786983.0000000000|14827 JEWEL MEADOW DR|HOUSTON|TX|77053|1220270020022|2025-04-18 19:31:09.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Replacement 4/18/2025 2||can cracked on bottom|Solid Waste Management 2500144050|2500144050|4604 ANTHA ST HOUSTON TX 77093|29.8496|-95.3232|Routed|2025-04-18 14:27:28.0000000||PW CIP Project - 2500144050 - 9700 HIRSCH RD|PW CIP Project|5 Working Days|Apr 25 2025 7:36PM|NE|B|454C|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-18 19:29:32.0000000|3133875.5000000000|13874615.0000000000|4604 ANTHA ST|HOUSTON|TX|77093|0731800050758|2025-04-18 19:27:28.0000000|EAST LITTLE YORK / HOMESTEAD||NETU115|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Thursday|NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created PW CIP Project 4/18/2025 2:29:32 PM||+++ ADDRESS WARNING +++Entered Address: 9700 HIRSCH RDValidated Address: 4604 ANTHA ST - Address Id: 967268+++ ADDRESS WARNING +++They are doing construction on Hirsch rd between Tidwell and Parker rd. There is a road closure and no progress has been made|Public Works 2500144049|2500144049|531 W 30TH ST HOUSTON TX 77008|29.8131|-95.4082|Routed|2025-04-18 14:27:26.0000000||Graffiti - TXDoT Highway - 2500144049 - N IH 610 LOOP W LAWRENCE ST|Graffiti - TXDoT Highway|30 Calendar Days|May 18 2025 7:29PM|NW|C|452R|External Referral|Graffiti|Graffiti - TXDoT Highway|0|Active|2025-04-18 19:29:17.0000000|3107365.2500000000|13860843.0000000000|531 W 30TH ST|HOUSTON|TX|77008|0660450110017|2025-04-18 19:27:26.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE|EXT ReferTXDoT|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Graffiti - TXDoT Highway 4/18/2025 2:29:||+++ ADDRESS WARNING +++Entered Address: N IH 610 LOOP W LAWRENCE STValidated Address: 531 W 30TH ST - Address Id: 2029956+++ ADDRESS WARNING +++|External Referral 2500144048|2500144048|2907 ARGONNE ST HOUSTON TX 77098|29.7398|-95.4174|Routed|2025-04-18 14:27:03.0000000||Missed Recycling Pickup - 2500144048 - 2907 ARGONNE ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 7:28PM|SW|C|492U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 19:28:08.0000000|3105245.5000000000|13833958.0000000000|2907 ARGONNE ST|HOUSTON|TX|77098|1270100010003|2025-04-18 19:27:03.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Recycling Pickup 4/18/2025 2:28:08||entire street was missed|Solid Waste Management 2500144047|20522299-2500144047|16707 QUAIL BRIAR DR HOUSTON TX 77489|29.5845|-95.5155|Routed - Integrated|2025-04-18 14:26:13.0000000||Water Leak - 20522299-2500144047 - 16707 QUAIL BRIAR DR|Water Leak|10 Calendar Days|Apr 28 2025 7:27PM|SW|K|610C|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 19:27:08.0000000|3075807.5000000000|13776544.0000000000|16707 QUAIL BRIAR DR|HOUSTON|TX|77489|5890020050670907|2025-04-18 19:26:13.0000000|FORT BEND HOUSTON||SWFR101|FRIDAY|SW|SWFR-A-01|FRIDAY-A|SW|S|3rd Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Water Leak 4/18/2025 2:27:08 PM||16707 QUAIL BRIAR DR|Public Works 2500144045|2500144045|8627 BROCK PARK BLVD HOUSTON TX 77078|29.8495|-95.2385|Routed|2025-04-18 14:24:07.0000000||Missed Heavy Trash Pickup - 2500144045 - 8627 BROCK PARK BLVD|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 7:32PM|NE|B|456A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 19:25:46.0000000|3160697.5000000000|13875605.0000000000|8627 BROCK PARK BLVD|HOUSTON|TX|77078|1031810000039|2025-04-18 19:24:07.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Heavy Trash Pickup 4/18/2025 2:25:||NULL|Solid Waste Management 2500144044|2500144044|3410 MILBRAD ST HOUSTON TX 77026|29.7924|-95.3295|Routed|2025-04-18 14:23:46.0000000||Container Repair - 2500144044 - 3410 MILBRAD ST|Container Repair|10 Calendar Days|Apr 28 2025 7:26PM|NE|B|454X|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 19:26:22.0000000|3132509.7500000000|13853921.0000000000|3410 MILBRAD ST|HOUSTON|TX|77026|0750300110084|2025-04-18 19:23:46.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Repair 4/18/2025 2:26:22 PM||and has a hole at the bottom|Solid Waste Management 2500144043|12697392-2500144043|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-18 14:23:27.0000000|Apr 18 2025 3:05PM|Traffic Signal Maintenance - 12697392-2500144043 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 7:24PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 19:24:24.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-18 19:23:27.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: W T C JESTER BLVD ELLA BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++some flashing red and some stuck on red|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12697378. 2500144042|20522298-2500144042|6426 BUFORD ST HOUSTON TX 77023|29.7072|-95.3091|Service Completed|2025-04-18 14:23:24.0000000|Apr 18 2025 3:18PM|Water Main Valve - 20522298-2500144042 - 6426 BUFORD ST|Water Main Valve|5 Calendar Days|Apr 23 2025 7:24PM|SE|I|534H|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-18 19:24:10.0000000|3139962.2500000000|13823153.0000000000|6426 BUFORD ST|HOUSTON|TX|77023|0071630000015|2025-04-18 19:23:24.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:17:40 PM - Case # 20522298 -2500144042: All investig||6426 Buford St|4/18/2025 3:17:40 PM - Case # 20522298 -2500144042: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500144041|2500144041|204 SYLVESTER RD HOUSTON TX 77009|29.8118|-95.3713|Routed|2025-04-18 14:20:52.0000000||Add a Can - 2500144041 - 204 SYLVESTER RD|Add a Can|14 Calendar Days|May 2 2025 7:25PM|NE|H|453U|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 19:25:55.0000000|3119038.4500000000|13860582.3500000000|204 SYLVESTER RD|HOUSTON|TX|77009|0400770000217|2025-04-18 19:20:52.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW||1st Friday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Add a Can 4/18/2025 2:25:55 PM||Please replace my garage container. Was broken by your truck 7 days ago.|Solid Waste Management 2500144040|2500144040|110 CARL ST HOUSTON TX 77009|29.7814|-95.3676|Routed|2025-04-18 14:20:41.0000000||Missed Garbage Pickup - 2500144040 - 112 CARL ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 7:23PM|NE|H|493C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 19:23:08.0000000|3120572.2500000000|13849511.0000000000|110 CARL ST|HOUSTON|TX|77009|0121110020013|2025-04-18 19:20:41.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Missed Garbage Pickup 4/18/2025 2:23:08||+++ ADDRESS WARNING +++Entered Address: 112 CARL STValidated Address: 110 CARL ST - Address Id: 1124786+++ ADDRESS WARNING +++block missed|Solid Waste Management 2500144039|12697393-2500144039|8702 BROCK PARK BLVD HOUSTON TX 77078|29.85|-95.2382|Routed - Integrated|2025-04-18 14:20:39.0000000||Pothole - 12697393-2500144039 - 8700 BROCK PARK BLVD|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|NE|B|456A|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-18 19:23:48.0000000|3160878.0000000000|13875809.0000000000|8702 BROCK PARK BLVD|HOUSTON|TX|77078|1031800000002|2025-04-18 19:20:39.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:29:41||+++ ADDRESS WARNING +++Entered Address: 8700 BROCK PARK BLVDValidated Address: 8702 BROCK PARK BLVD - Address Id: 442006+++ ADDRESS WARNING +++|Public Works 2500144038|2500144038|1019 ELTON ST HOUSTON TX 77034|29.6496|-95.2381|Service Completed|2025-04-18 14:20:37.0000000|Apr 19 2025 4:39PM|Missed Garbage Pickup - 2500144038 - 1019 ELTON ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 7:22PM|SE|E|576E|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-18 19:22:32.0000000|3163165.5000000000|13802943.0000000000|1019 ELTON ST|HOUSTON|TX|77034|0810760000015|2025-04-18 19:20:37.0000000|EDGEBROOK AREA||SETH119|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: Serviced||missed garbage pick up 1019 elton st|Completed by Robert Lonzo. Notes: Serviced 2500144037|12697391-2500144037|6619 TIDWELL RD HOUSTON TX 77016|29.8485|-95.3022|Routed - Integrated|2025-04-18 14:20:26.0000000||Traffic Markings - 12697391-2500144037 - TIDWELL RD HOMESTEAD RD|Traffic Markings|28 Calendar Days|May 16 2025 7:21PM|NE|B|454D|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-18 19:21:54.0000000|3140401.2500000000|13874660.0000000000|6619 TIDWELL RD|HOUSTON|TX|77016|0802880000684|2025-04-18 19:20:26.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Traffic Markings 4/18/2025 2:21:54 PM||+++ ADDRESS WARNING +++Entered Address: TIDWELL RD HOMESTEAD RDValidated Address: 6619 TIDWELL RD - Address Id: 92292+++ ADDRESS WARNING +++lane lines is needed please|Public Works 2500144036|2500144036|16419 GOLD RIDGE LN HOUSTON 77053|29.5857|-95.4684|Routed|2025-04-18 14:20:04.0000000||SWM Escalation - 2500144036 - 16419 GOLD RIDGE LN|SWM Escalation|3 Working Days|Apr 23 2025 7:27PM|SW|K|611C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 19:20:57.0000000|3090766.0000000000|13777448.0000000000|16419 GOLD RIDGE LN|HOUSTON||77053|5857000020050907|2025-04-18 19:20:04.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created SWM Escalation 4/18/2025 2:20:57 PM||NULL|Solid Waste Management 2500144035|2500144035|1612 SKYVIEW DR HOUSTON TX 77043|29.8042|-95.571|Routed|2025-04-18 14:18:49.0000000||Container Replacement - 2500144035 - 1600 SKYVIEW DR|Container Replacement|10 Calendar Days|Apr 28 2025 7:23PM|NW|A|449U|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 19:23:39.0000000|3055880.7500000000|13855930.0000000000|1612 SKYVIEW DR|HOUSTON|TX|77043|0972450000017|2025-04-18 19:18:49.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Container Replacement 4/18/2025 2:23:39 P||+++ ADDRESS WARNING +++Entered Address: 1600 SKYVIEW DRValidated Address: 1612 SKYVIEW DR - Address Id: 2100086+++ ADDRESS WARNING +++|Solid Waste Management 2500144032|20522297-2500144032|9506 W MONTGOMERY RD HOUSTON TX 77088|29.8811|-95.4468|Routed - Integrated|2025-04-18 14:17:25.0000000||Sewer Wastewater - 20522297-2500144032 - 9506 W MONTGOMERY RD|Sewer Wastewater|1 Calendar Day|Apr 19 2025 7:17PM|NW|B|412N|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-18 19:17:25.0000000|3094358.0000000000|13885011.0000000000|9506 W MONTGOMERY RD|HOUSTON|TX|77088|0661090030002|2025-04-18 19:17:25.0000000|ACRES HOME||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|3rd Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 04:58:41||DO NOT RUN CALL CREATED PER ALFREDO AYALA AT 9506 W MONTGOMERY. Please generate a Do Not Run Service request and˙ add a˙ Dye test inspection and assign to Mrs. Christina Dalfrey.˙|Public Works 2500144031|12697389-2500144031|7230 MILEY ST HOUSTON TX 77028|29.8167|-95.2983|Routed - Integrated|2025-04-18 14:16:11.0000000||Drainage - 12697389-2500144031 - 7230 MILEY ST|Drainage|30 Calendar Days|May 18 2025 7:19PM|NE|B|455N|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 19:19:18.0000000|3142124.0000000000|13863075.0000000000|7230 MILEY ST|HOUSTON|TX|77028|0730640130016|2025-04-18 19:16:11.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:21:42||please clean out ditch it will not drain properly also culvert need cleaned|Public Works 2500144030|2500144030|947 KRESS ST HOUSTON TX 77020|29.7712|-95.3071|Routed|2025-04-18 14:15:14.0000000||Container Replacement - 2500144030 - 947 KRESS ST|Container Replacement|10 Calendar Days|Apr 28 2025 7:17PM|NE|H|494H|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 19:17:19.0000000|3139871.5000000000|13846435.0000000000|947 KRESS ST|HOUSTON|TX|77020|0120320000023|2025-04-18 19:15:14.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Container Replacement 4/18/2025 2:17:19||container fell into truckacct 3830-2861-1028|Solid Waste Management 2500144028|12697390-2500144028|TUCKER ST HOUSTON TX 77087|29.6827|-95.308|Routed - Integrated|2025-04-18 14:14:06.0000000||Pothole - 12697390-2500144028 - TUCKER ST|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|SE|I|534R|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-18 19:19:10.0000000|3140532.6700000000|13814247.3800000000|TUCKER ST|HOUSTON|TX|77087|0591330260024|2025-04-18 19:14:06.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU105|TUESDAY|SE|SETU-A-07|TUESDAY-A|SE||3rd Monday|SE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:21:45||On Tucker st Houston tx 77087|Public Works 2500144027|2500144027|9220 NATHANIEL ST HOUSTON TX 77075|29.6363|-95.2446|Routed|2025-04-18 14:13:46.0000000||Meter Investigation - 2500144027 - 9220 NATHANIEL ST|Meter Investigation|30 Calendar Days|May 18 2025 7:13PM|SE|I|576J|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-18 19:13:50.0000000|3161249.0000000000|13798065.0000000000|9220 NATHANIEL ST|HOUSTON|TX|77075|1048270000002|2025-04-18 19:13:46.0000000|GREATER HOBBY AREA|HCID #9|||SE|||SW|||SE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yvette Hill created Meter Investigation 4/18/2025 2:13:50 PM||Refer to CAS for leaking valve inside of meter vault. Meter vault is located in front of building 42. Customer also states wheel valves inside of meter vault do not hold the water back when in the "off" position. Customer would like to be contacted at 832-|Public Works 2500144026|20522296-2500144026|2269 COLLIER ST HOUSTON TX 77023|29.7133|-95.3286|Routed - Integrated|2025-04-18 14:12:37.0000000||Water Quality - 20522296-2500144026 - 2269 COLLIER ST|Water Quality|4 Calendar Days|Apr 22 2025 7:13PM|SE|I|534F|Public Works|Houston Water|Water Quality|0|Active|2025-04-18 19:13:33.0000000|3133693.2500000000|13825178.0000000000|2269 COLLIER ST|HOUSTON|TX|77023|0690520010024|2025-04-18 19:12:37.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Water Quality 4/18/2025 2:13:33 PM||brown water units 2-4 as well|Public Works 2500144025|2500144025|747 MILLVILLE DR HOUSTON 77091|29.8655|-95.4158|Routed|2025-04-18 14:12:21.0000000||City Engineer - 2500144025 - 751 MILLVILLE DR|City Engineer|5 Calendar Days|Apr 23 2025 7:12PM|NW|B|412Y|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-18 19:12:34.0000000|3104381.5000000000|13879533.0000000000|747 MILLVILLE DR|HOUSTON||77091|0670490030004|2025-04-18 19:12:21.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE|S|3rd Friday|NE|HPC CityEngineer|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Assigned to Inspector Osita on 4/18/2025||+++ ADDRESS WARNING +++Entered Address: 751 MILLVILLE DRValidated Address: 747 MILLVILLE DR - Address Id: 1889031+++ ADDRESS WARNING +++private contractor digging in ditch and putting in pipes|Public Works 2500144023|12697385-2500144023|9770 TELEPHONE RD HOUSTON TX 77075|29.6252|-95.2859|Routed - Integrated|2025-04-18 14:11:29.0000000||Traffic Signs - 12697385-2500144023 - 9770 Telephone Rd|Traffic Signs|14 Working Days|May 8 2025 7:11PM|SE|I|575N|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 19:11:29.0000000|3148274.2500000000|13793592.0000000000|9770 TELEPHONE RD|HOUSTON|TX|77075|0480010000302|2025-04-18 19:11:29.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta|||Public Works 2500144022|2500144022|5807 IRVINGTON BLVD HOUSTON TX 77009|29.8121|-95.3615|Routed|2025-04-18 14:10:29.0000000||Missed Garbage Pickup - 2500144022 - 5807 IRVINGTON BLVD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 7:11PM|NE|H|453U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 19:11:16.0000000|3122135.7500000000|13860778.0000000000|5807 IRVINGTON BLVD|HOUSTON|TX|77009|0660630060052|2025-04-18 19:10:29.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/18/2025 2||NULL|Solid Waste Management 2500144021|2500144021|10511 MYKAWA RD HOUSTON TX 77075|29.6262|-95.3051|Routed|2025-04-18 14:10:24.0000000||Trash Dumping or Illegal Dumpsite - 2500144021 - 6921-6933 E Orem Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 7:10PM|SE|I|574R|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 19:10:24.0000000|3142158.7500000000|13793765.0000000000|10511 MYKAWA RD|HOUSTON|TX|77075|1296790010002|2025-04-18 19:10:24.0000000|GREATER HOBBY AREA|HCID #9|SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 6921-6933 E Orem Dr Val||+++ ADDRESS Warning +++Entered Address: 6921-6933 E Orem DrValidated Address: 10511 MYKAWA RD - Address Id: 389451+++ ADDRESS Warning +++|Solid Waste Management 2500144020|2500144020|6955 AIRPORT BLVD HOUSTON TX 77061|29.6483|-95.3059|Routed|2025-04-18 14:09:42.0000000||Trash Dumping or Illegal Dumpsite - 2500144020 - 6800-6898 Airport Blvd|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 7:09PM|SE|I|574H|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 19:09:42.0000000|3141669.5000000000|13801801.0000000000|6955 AIRPORT BLVD|HOUSTON|TX|77061|0963220000001|2025-04-18 19:09:42.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SE|||SE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 6800-6898 Airport Blvd||+++ ADDRESS Warning +++Entered Address: 6800-6898 Airport BlvdValidated Address: 6955 AIRPORT BLVD - Address Id: 3035660+++ ADDRESS Warning +++|Solid Waste Management 2500144019|12697382-2500144019|10039 HOMESTEAD RD HOUSTON TX 77016|29.8573|-95.3009|Routed - Integrated|2025-04-18 14:09:41.0000000||Street Condition - 12697382-2500144019 - 10039 HOMESTEAD RD|Street Condition|30 Calendar Days|May 18 2025 7:10PM|NE|B|414Z|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 19:10:10.0000000|3140844.4700000000|13877813.4400000000|10039 HOMESTEAD RD|HOUSTON|TX|77016|0440020000185|2025-04-18 19:09:41.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:13:44||Both inbound and out bound lanes need to be assessed and perhaps repaved between Little Your Rd and Tidwell as you drive on Homestead. The worse of it is between parker and tidwell on homstead rd.|Public Works 2500144018|12697386-2500144018|8440 TEWANTIN DR HOUSTON TX 77061|29.6443|-95.2926|Routed - Integrated|2025-04-18 14:09:18.0000000||Traffic Signs - 12697386-2500144018 - 7254-7298 Nelms St|Traffic Signs|14 Working Days|May 8 2025 7:09PM|SE|I|575E|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 19:09:18.0000000|3145934.2500000000|13800486.0000000000|8440 TEWANTIN DR|HOUSTON|TX|77061|0971590000002|2025-04-18 19:09:18.0000000|GREATER HOBBY AREA|HCID #9|||SE|||SE|||SE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 7254-7298 Nelms St Vali||+++ ADDRESS Warning +++Entered Address: 7254-7298 Nelms StValidated Address: 8440 TEWANTIN DR - Address Id: 393557+++ ADDRESS Warning +++|Public Works 2500144016|12697383-2500144016|8702 VILLA DR HOUSTON TX 77061|29.6397|-95.2964|Routed - Integrated|2025-04-18 14:07:49.0000000||Pothole - 12697383-2500144016 - 405-461 Brisbane St|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|SE|I|574H|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-18 19:07:49.0000000|3144782.5000000000|13798745.0000000000|8702 VILLA DR|HOUSTON|TX|77061|1066260000001|2025-04-18 19:07:49.0000000|GREATER HOBBY AREA|HCID #9|||SE|||SE|||SE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:13:46||+++ ADDRESS Warning +++Entered Address: 405-461 Brisbane StValidated Address: 8702 VILLA DR - Address Id: 458837+++ ADDRESS Warning +++|Public Works 2500144014|12697387-2500144014|1600 W 18TH ST HOUSTON TX 77008|29.8013|-95.429|Routed - Integrated|2025-04-18 14:07:04.0000000||Traffic Signal Maintenance - 12697387-2500144014 - 1600-1620 W 18th St|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 7:07PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 19:07:04.0000000|3100882.5000000000|13856198.0000000000|1600 W 18TH ST|HOUSTON|TX|77008|0855840000001|2025-04-18 19:07:04.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 1600-1620 W 18th St Val||+++ ADDRESS Warning +++Entered Address: 1600-1620 W 18th StValidated Address: 1600 W 18TH ST - Address Id: 1119795+++ ADDRESS Warning +++All lights SOLID red at two intersections here: W TC Jester Ella and also W TC and 18th|Public Works 2500144013|12697384-2500144013|8822 KOALA DR HOUSTON TX 77061|29.6397|-95.295|Routed - Integrated|2025-04-18 14:06:49.0000000||Pothole - 12697384-2500144013 - 8829-8883 Villa Dr|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|SE|I|575E|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-18 19:06:49.0000000|3145205.0000000000|13798772.0000000000|8822 KOALA DR|HOUSTON|TX|77061|0580040010119|2025-04-18 19:06:49.0000000|GREATER HOBBY AREA|HCID #9|SEFR119|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:13:48||+++ ADDRESS Warning +++Entered Address: 8829-8883 Villa DrValidated Address: 8822 KOALA DR - Address Id: 458923+++ ADDRESS Warning +++|Public Works 2500144012|221338-2500144012|1905 STEVENS ST HOUSTON TX 77026|29.779|-95.3443|Routed - Integrated|2025-04-18 14:06:45.0000000||Tree Trim - 221338-2500144012 - 1905 STEVENS ST|Tree Trim|75 Calendar Days|Jul 2 2025 7:11PM|NE|B|494E|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 19:11:47.0000000|3127989.6500000000|13848897.8100000000|1905 STEVENS ST|HOUSTON|TX|77026|0331720000002|2025-04-18 19:06:45.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW||1st Friday|NE||FULL|75 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Tree Trim 4/18/2025 2:11:47 PM||These few trees have been blocking the sidewalk for awhile now wow and right away in front of this address on down inspector LaDay xxx-xxx-xxxx|Parks and Recreation 2500144011|2500144011|1141 ESTHER DR HOUSTON TX 77088|29.8742|-95.4314|Routed|2025-04-18 14:06:10.0000000||Trash Dumping or Illegal Dumpsite - 2500144011 - 1100-1110 Esther Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 7:06PM|NW|B|412T|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 19:06:10.0000000|3099308.0000000000|13882663.0000000000|1141 ESTHER DR|HOUSTON|TX|77088|0801600000002|2025-04-18 19:06:10.0000000|ACRES HOME||NWTU125|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 1100-1110 Esther Dr Val||+++ ADDRESS Warning +++Entered Address: 1100-1110 Esther DrValidated Address: 1141 ESTHER DR - Address Id: 1890858+++ ADDRESS Warning +++tires dumped in ditch|Solid Waste Management 2500144010|221337-2500144010|2423 AUBURNDALE ST HOUSTON TX 77023|29.7147|-95.3201|Routed - Integrated|2025-04-18 14:05:22.0000000||Tree Trim - 221337-2500144010 - 2423 AUBURNDALE ST|Tree Trim|75 Calendar Days|Jul 2 2025 7:06PM|SE|I|534G|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 19:06:39.0000000|3136397.5000000000|13825792.0000000000|2423 AUBURNDALE ST|HOUSTON|TX|77023|0600570000084|2025-04-18 19:05:22.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Tree Trim 4/18/2025 2:06:39 PM||two dead branches hanging on roof|Parks and Recreation 2500144009|2500144009|916 ALEXANDER ST HOUSTON TX 77008|29.7875|-95.4075|Routed|2025-04-18 14:05:22.0000000||Water/Sewer/Drainage Billing - 2500144009 - 916 ALEXANDER ST|Water/Sewer/Drainage Billing|14 Calendar Days|May 2 2025 7:06PM|NW|C|492D|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-18 19:06:51.0000000|3107846.7500000000|13851380.0000000000|916 ALEXANDER ST|HOUSTON|TX|77008|0621980040018|2025-04-18 19:05:22.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||- ACCOUNT# 43285952104-high usage of water|Public Works 2500144008|2500144008|6714 MACZALI DR HOUSTON TX 77489|29.5942|-95.4864|Routed|2025-04-18 14:05:19.0000000||Add a Can - 2500144008 - 6714 MACZALI DR|Add a Can|14 Calendar Days|May 2 2025 7:14PM|SW|K|571W|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 19:14:37.0000000|3084932.7500000000|13780349.0000000000|6714 MACZALI DR|HOUSTON|TX|77489|2150030053300907|2025-04-18 19:05:19.0000000|FORT BEND HOUSTON||SWFR104|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|3rd Friday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Add a Can 4/18/2025 2:14:37 PM||please mail updated 2 stickers to PO box 2142 Missouri city TX 77459|Solid Waste Management 2500144006|12697381-2500144006|4302 TELEPHONE RD HOUSTON TX 77087|29.7027|-95.3047|Routed - Integrated|2025-04-18 14:02:43.0000000||Street Condition - 12697381-2500144006 - 4302 TELEPHONE RD|Street Condition|30 Calendar Days|May 18 2025 7:06PM|SE|I|534M|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 19:06:18.0000000|3141405.9900000000|13821558.0300000000|4302 TELEPHONE RD|HOUSTON|TX|77087|0582470000016|2025-04-18 19:02:43.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE||3rd Thursday|SE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:09:43||A section of multiple patches that need to be repatched|Public Works 2500144005|307297-2500144005|3331 ELGIN HOUSTON TX 77004|29.7295|-95.3543|Routed - Integrated|2025-04-18 14:02:40.0000000||Minimum Standards - 307297-2500144005 - 3331 ELGIN|Minimum Standards|153 Working Days|Nov 26 2025 8:13PM|SE|D|493Z|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-18 19:06:43.0000000|3125370.5000000000|13830813.0000000000|3331 ELGIN|HOUSTON|TX|77004|1445150010002|2025-04-18 19:02:40.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|153 Working Days|Phone|2025-04-20 11:15:04.1430000|none||caller states she has sparks on her apartment by the smoke detector|Neighborhoods 2500144004|12697388-2500144004|4824 CHENEVERT ST HOUSTON TX 77027|29.726|-95.3791|Routed - Integrated|2025-04-18 14:02:04.0000000||Traffic Signs - 12697388-2500144004 - 1806 rosedale street|Traffic Signs|14 Working Days|May 8 2025 7:14PM|SW|D|493X|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 19:14:47.0000000|3117567.7500000000|13829624.0000000000|4824 CHENEVERT ST|HOUSTON|TX|77027|0250240460003|2025-04-18 19:02:04.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:37:34||+++ ADDRESS WARNING +++Entered Address: 1806 rosedale streetValidated Address: 4824 CHENEVERT ST - Address Id: 15055+++ ADDRESS WARNING +++rosedale bhenebert4 way stopchenercert burkett|Public Works 2500144003|20522295-2500144003|12831 TEXACO RD HOUSTON TX 77013|29.8003|-95.2119|Routed - Integrated|2025-04-18 14:01:46.0000000||Water Leak - 20522295-2500144003 - 12831 TEXACO RD|Water Leak|10 Calendar Days|Apr 28 2025 7:03PM|NE|I|456Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 19:03:46.0000000|3169697.2500000000|13857983.0000000000|12831 TEXACO RD|HOUSTON|TX|77013|0750570050110|2025-04-18 19:01:46.0000000|NORTHSHORE||NETH109|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:14:43||citizen states he is still having an ongoing water leak in the ditch 12831 TEXACO RD|Public Works 2500144002|2500144002|4107 WUTHERING HEIGHTS DR HOUSTON TX 77045|29.6342|-95.4394|Routed|2025-04-18 14:00:22.0000000||Missed Garbage Pickup - 2500144002 - 4107 WUTHERING HEIGHTS DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 7:03PM|SW|K|572J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 19:03:07.0000000|3099433.7500000000|13795351.0000000000|4107 WUTHERING HEIGHTS DR|HOUSTON|TX|77045|0914400000010|2025-04-18 19:00:22.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/18/2025 2:03:07||physical challenged bin was not picked up|Solid Waste Management 2500144001|12697380-2500144001|7802 RICHMOND AVE HOUSTON TX 77063|29.73|-95.5065|Routed - Integrated|2025-04-18 13:59:40.0000000||Traffic Signs - 12697380-2500144001 - 3300 STONEY BROOK DR|Traffic Signs|14 Working Days|May 8 2025 7:01PM|SW|F|490Z|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 19:01:02.0000000|3076953.5000000000|13829612.0000000000|7802 RICHMOND AVE|HOUSTON|TX|77063|0893000000019|2025-04-18 18:59:40.0000000|MID WEST||||SW|||SW|||SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Traffic Signs 4/18/2025 2:01:02 P||+++ ADDRESS WARNING +++Entered Address: 3300 STONEY BROOK DRValidated Address: 7802 RICHMOND AVE - Address Id: 568269+++ ADDRESS WARNING +++at the intersectuion sign is dangling|Public Works 2500144000|2500144000|1111 RESEDA DR HOUSTON TX 77062|29.5631|-95.1252|Routed|2025-04-18 13:58:55.0000000||Parking Violation - 2500144000 - 1111 RESEDA DR|Parking Violation|19 Calendar Days|May 7 2025 7:04PM|SE|E|618P|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 19:04:03.0000000|3200044.6600000000|13772696.2400000000|1111 RESEDA DR|HOUSTON|TX|77062|0966140000992|2025-04-18 18:58:55.0000000|CLEAR LAKE||SETH106|THURSDAY|SE|SETH-B-05|THURSDAY-B|SE||2nd Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 2:04:03 PM||Cars parking over 24hr|Parking Management 2500143999|2500143999|12261 FONDREN RD HOUSTON 77035|29.6477|-95.507|Routed|2025-04-18 13:58:24.0000000||MultiFamily Habitability Violation - 2500143999 - 12261 FONDREN RD|MultiFamily Habitability Violation|7 Calendar Days|Apr 25 2025 7:04PM|SW|K|570D|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|0|Active|2025-04-18 19:04:32.0000000|3077814.0400000000|13799597.7000000000|12261 FONDREN RD|HOUSTON||77035|0461710000027|2025-04-18 18:58:24.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB Attention Management: Our office received a complaint on 4/||Dangerous stairs at building 22 at unit 2204.|NULL 2500143998|307296-2500143998|5607 TUCKER ST HOUSTON TX 77087|29.6843|-95.3077|Routed - Integrated|2025-04-18 13:57:35.0000000||Nuisance On Property - 307296-2500143998 - 5607 TUCKER ST|Nuisance On Property|180 Working Days|Jan 8 2026 8:02PM|SE|I|534R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 19:02:38.0000000|3140660.2400000000|13814851.7500000000|5607 TUCKER ST|HOUSTON|TX|77087|0591330200002|2025-04-18 18:57:35.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-07|TUESDAY-A|SE||3rd Monday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||They have now started a business that brings trailers to a street no big vehicles are allowed blocking drive ways and traffic|Neighborhoods 2500143997|2500143997|7526 HAMMERLY BLVD HOUSTON 77055|29.8111|-95.4786|Routed|2025-04-18 13:56:57.0000000||SWM Escalation - 2500143997 - 7526 HAMMERLY BLVD|SWM Escalation|3 Working Days|Apr 23 2025 7:04PM|NW|A|451P|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 18:57:23.0000000|3085032.5000000000|13859272.0000000000|7526 HAMMERLY BLVD|HOUSTON||77055|0841130000015|2025-04-18 18:56:57.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR112|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created SWM Escalation 4/18/2025 1:57:23 PM||Container Repair - 2500125845 - 7526 HAMMERLY BLVD274170681309black binwheel broken|Solid Waste Management 2500143996|2500143996|1107 RESEDA DR HOUSTON TX 77062|29.563|-95.1254|Routed|2025-04-18 13:53:06.0000000||Parking Violation - 2500143996 - 1107 RESEDA DR|Parking Violation|19 Calendar Days|May 7 2025 6:58PM|SE|E|618P|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 18:58:10.0000000|3199986.1400000000|13772645.4500000000|1107 RESEDA DR|HOUSTON|TX|77062|0966140000991|2025-04-18 18:53:06.0000000|CLEAR LAKE||SETH106|THURSDAY|SE|SETH-B-05|THURSDAY-B|SE||2nd Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 1:58:10 PM||Car parked over 24hr|Parking Management 2500143995|2500143995|5003 BOONRIDGE CT HOUSTON TX 77053|29.5952|-95.4558|Routed|2025-04-18 13:51:41.0000000||Missed Garbage Pickup - 2500143995 - 5003 BOONRIDGE CT|Missed Garbage Pickup|4 Working Days|Apr 24 2025 6:52PM|SW|K|571Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 18:52:38.0000000|3094638.0000000000|13781000.0000000000|5003 BOONRIDGE CT|HOUSTON|TX|77053|6250070010060907|2025-04-18 18:51:41.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/18/2025 1:52:38 P||5003 boneridge court 77053|Solid Waste Management 2500143993|2500143993|4510 ELLA BLVD HOUSTON TX 77018|29.8319|-95.4294|Routed|2025-04-18 13:50:54.0000000||Missed Yard Waste Pickup - 2500143993 - 4510 ELLA BLVD|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 6:52PM|NW|H|452K|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 18:52:00.0000000|3100416.0000000000|13867315.0000000000|4510 ELLA BLVD|HOUSTON|TX|77018|0731000120002|2025-04-18 18:50:54.0000000|CENTRAL NORTHWEST||NWTU110|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Yard Waste Pickup 4/18/2025 1:52:00 PM||NULL|Solid Waste Management 2500143992|2500143992|9000 CULLEN BLVD HOUSTON TX 77051|29.6611|-95.3558|Routed|2025-04-18 13:48:42.0000000||Heavy Trash Code Violation - 2500143992 - 9000 Cullen Blvd|Heavy Trash Code Violation|25 Working Days|May 23 2025 6:55PM|SE|D|533Z|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 18:48:42.0000000|3125655.0000000000|13805941.0000000000|9000 CULLEN BLVD|HOUSTON|TX|77051|0730510060001|2025-04-18 18:48:42.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Illegal Dumping at this location is a consistent issue Rodents and foul smells are coming from this area aillegal dumping|Solid Waste Management 2500143991|2500143991|1710 INDIANA ST HOUSTON TX 77006|29.7479|-95.4005|Routed|2025-04-18 13:48:30.0000000||Heavy Trash Code Violation - 2500143991 - 1710 INDIANA ST|Heavy Trash Code Violation|25 Working Days|May 23 2025 6:57PM|NW|C|492R|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 18:50:34.0000000|3110493.0000000000|13837053.0000000000|1710 INDIANA ST|HOUSTON|TX|77006|0520620420014|2025-04-18 18:48:30.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Heavy Trash Code Violation 4/18/2025 1:50||1710 Indiana StCouches were left at this address for over one month on the curbside. Old apartment complex|Solid Waste Management 2500143990|2500143990|16135 COYRIDGE LN HOUSTON 77053|29.7584|-95.3698|Routed|2025-04-18 13:48:07.0000000||SWM Escalation - 2500143990 - 16135 COYRIDGE LN|SWM Escalation|3 Working Days|Apr 23 2025 6:56PM|SW|K|571X|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 18:49:53.0000000|3087033.0000000000|13780122.0000000000|16135 COYRIDGE LN|HOUSTON||77053|6200030180090907|2025-04-18 18:48:07.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/18/2025 1:49:53 PM||Caller did a case with us this morning case # 2500134905.. case has been closed and garbage still has not got picked up.|Solid Waste Management 2500143989|2500143989|7102 GOLDSPIER ST HOUSTON TX 77088|29.8645|-95.4493|Routed|2025-04-18 13:47:21.0000000||Container Replacement - 2500143989 - 7102 GOLDSPIER ST|Container Replacement|10 Calendar Days|Apr 28 2025 6:51PM|NW|B|412W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 18:51:01.0000000|3093727.7500000000|13878943.0000000000|7102 GOLDSPIER ST|HOUSTON|TX|77088|0976140000052|2025-04-18 18:47:21.0000000|ACRES HOME||NWTU121|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Container Replacement 4/18/2025 1:51:01||NULL|Solid Waste Management 2500143988|2500143988|12261 FONDREN RD HOUSTON TX 77035|29.6477|-95.507|Service Completed|2025-04-18 13:47:11.0000000|Apr 18 2025 1:53PM|Building Code Violation - 2500143988 - 12261 FONDREN RD|Building Code Violation|7 Calendar Days|Apr 25 2025 6:52PM|SW|K|570D|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-18 18:52:15.0000000|3077814.0400000000|13799597.7000000000|12261 FONDREN RD|HOUSTON|TX|77035|0461710000027|2025-04-18 18:47:11.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HPC HoustonPermitCenter|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|This complaint needs to be made with 311-Multifamily Habitabilit||Dangerous stairs at building 22 unit 2204.|This complaint needs to be made with 311-Multifamily Habitability Violations. Name and contact number will be needed. 2500143987|2500143987|4850 MAIN ST HOUSTON TX 77002|29.7305|-95.3863|Routed|2025-04-18 13:45:38.0000000||Add a Can - 2500143987 - 4850 MAIN ST|Add a Can|14 Calendar Days|May 2 2025 6:47PM|SW|C|493W|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 18:47:18.0000000|3115213.7500000000|13830878.0000000000|4850 MAIN ST|HOUSTON|TX|77002|0331910000007|2025-04-18 18:45:38.0000000|UNIVERSITY PLACE|Midtown MD|SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Add a Can 4/18/2025 1:47:18 PM||4850 main ststated to have 2 bins that were collected and is still being charged for them requesting to have bins brought back2128-1005-2978|Solid Waste Management 2500143986|2500143986|1409 COPELAND ST HOUSTON TX 77020|29.7749|-95.3275|Routed|2025-04-18 13:45:28.0000000||Missed Garbage Pickup - 2500143986 - 1409 COPELAND ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 6:48PM|NE|B|494F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 18:48:43.0000000|3133341.5000000000|13847598.0000000000|1409 COPELAND ST|HOUSTON|TX|77020|0523140020008|2025-04-18 18:45:28.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/18/2025 1:48:43 P||1409 coklin st|Solid Waste Management 2500143985|2500143985|810 THORNBRANCH DR HOUSTON TX 77079|29.7764|-95.6131|Routed|2025-04-18 13:45:11.0000000||Water Meter - 2500143985 - 810 THORNBRANCH DR|Water Meter|14 Calendar Days|May 2 2025 6:48PM|NW|G|488G|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-18 18:48:18.0000000|3042766.2500000000|13845397.0000000000|810 THORNBRANCH DR|HOUSTON|TX|77079|1024690000003|2025-04-18 18:45:11.0000000|MEMORIAL||||NW|||NW|||NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Water Meter 4/18/2025 1:48:18 PM||NULL|Public Works 2500143984|2500143984|8210 ROSWELL ST HOUSTON TX 77022|29.8359|-95.3691|Routed|2025-04-18 13:44:53.0000000||New Resident Container - 2500143984 - 8210 ROSWELL ST|New Resident Container|12 Calendar Days|Apr 30 2025 6:54PM|NE|H|453G|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 18:54:15.0000000|3119485.7500000000|13869328.0000000000|8210 ROSWELL ST|HOUSTON|TX|77022|0710030070137|2025-04-18 18:44:53.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created New Resident Container 4/18/2025 1:54:15||NULL|Solid Waste Management 2500143983|20522293-2500143983|3627 REBECCA ST HOUSTON TX 77021|29.6827|-95.3714|Service Completed|2025-04-18 13:44:42.0000000|Apr 18 2025 3:04PM|Sewer Wastewater - 20522293-2500143983 - 3627 REBECCA ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 6:45PM|SE|D|533Q|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 18:45:36.0000000|3120484.2500000000|13813650.0000000000|3627 REBECCA ST|HOUSTON|TX|77021|0741510070020|2025-04-18 18:44:42.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:03:55 PM - Case # 20522293 -2500143983: An investiga||NULL|4/18/2025 3:03:55 PM - Case # 20522293 -2500143983: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143982|2500143982|10835 VILLA LEA LN HOUSTON TX 77071|29.6618|-95.5186|Routed|2025-04-18 13:44:06.0000000||Missed Garbage Pickup - 2500143982 - 10835 VILLA LEA LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 6:45PM|SW|K|530Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 18:45:49.0000000|3073990.0000000000|13804608.0000000000|10835 VILLA LEA LN|HOUSTON|TX|77071|1057650000018|2025-04-18 18:44:06.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Garbage Pickup 4/18/2025 1:45:49 PM||NULL|Solid Waste Management 2500143981|20522294-2500143981|1721 PARANA DR HOUSTON TX 77080|29.8025|-95.5323|Service Completed|2025-04-18 13:43:22.0000000|Apr 19 2025 1:58PM|Sewer Wastewater - 20522294-2500143981 - 1721 PARANA DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 6:46PM|NW|A|450T|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 18:46:45.0000000|3068116.5000000000|13855622.0000000000|1721 PARANA DR|HOUSTON|TX|77080|0804910000080|2025-04-18 18:43:22.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 1:58:35 PM - Case # 20522294 -2500143981: All investig||NULL|4/19/2025 1:58:35 PM - Case # 20522294 -2500143981: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143980|2500143980|11025 UPLAND FOREST DR HOUSTON 77043|29.802|-95.5759|Routed|2025-04-18 13:43:04.0000000||Meter Investigation - 2500143980 - 11025 upland forest drive|Meter Investigation|30 Calendar Days|May 18 2025 6:44PM|NW|A|449T|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-18 18:44:15.0000000|3054292.0000000000|13855032.0000000000|11025 UPLAND FOREST DR|HOUSTON||77043|1302280030006|2025-04-18 18:43:04.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE|CAS MeterInvestigation|FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Abraham Pham created Meter Investigation 4/18/2025 1:44:15 PM||+++ ADDRESS WARNING +++Entered Address: 11025 upland forest driveValidated Address: 11025 UPLAND FOREST DR - Address Id: 1906042+++ ADDRESS WARNING +++Per DWO Inspector SR#20521983: Refer to CAS meter vault full with water and leaking out gate code 1826.|Public Works 2500143979|2500143979|3210 OVERCROSS DR HOUSTON TX 77045|29.6389|-95.425|Service Completed|2025-04-18 13:41:02.0000000|Apr 18 2025 2:33PM|Building Code Violation - 2500143979 - 3210 OVERCROSS DR|Building Code Violation|7 Calendar Days|Apr 25 2025 6:48PM|SW|K|572F|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-18 18:48:46.0000000|3103945.7500000000|13797192.0000000000|3210 OVERCROSS DR|HOUSTON|TX|77045|1150270310011|2025-04-18 18:41:02.0000000|CENTRAL SOUTHWEST||SWFR117|FRIDAY|SW|SWFR-B-04|FRIDAY-B|SW|S|4th Monday|SW|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Property line concerns are a civil matter. Welcome to call COH L||vacant lot at 3206 Over cross Dr is building a wooden fence which the fence is encroaching onto citizen property at the address above 7132948124 please contact the citizen before arriving citizen will need to speak with inspector first.|Property line concerns are a civil matter. Welcome to call COH Legal at xxx-xxx-xxxx for concerns. Task closed. 2500143978|12697379-2500143978|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-18 13:40:49.0000000|Apr 18 2025 1:45PM|Traffic Signal Maintenance - 12697379-2500143978 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 6:41PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 18:41:42.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-18 18:40:49.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: W T C JESTER BLVD ELLA BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++all directions stuck on red|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697378 2500143976|12697378-2500143976|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4295|Routed - Integrated|2025-04-18 13:38:39.0000000||Traffic Signal Maintenance - 12697378-2500143976 - 1531 W 18TH ST|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 6:38PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 18:38:39.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-18 18:38:39.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 10:03:46||Light is out Again This light goes out at least once a week ..|Public Works 2500143975|2500143975|14706 SUGARPLUM LN HOUSTON TX 77062|29.5794|-95.1417|Routed|2025-04-18 13:38:29.0000000||Missed Heavy Trash Pickup - 2500143975 - 14706 SUGARPLUM LN|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 6:45PM|SE|E|618E|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 18:38:55.0000000|3194604.7500000000|13778431.0000000000|14706 SUGARPLUM LN|HOUSTON|TX|77062|1165180010023|2025-04-18 18:38:29.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-09|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Heavy Trash Pickup 4/18/2025 1:3||NULL|Solid Waste Management 2500143974|20522291-2500143974|1902 HAROLD ST HOUSTON TX 77098|29.7413|-95.4072|Service Completed|2025-04-18 13:38:07.0000000|Apr 18 2025 3:48PM|Water Service - 20522291-2500143974 - 1902 Harold St|Water Service|2 Calendar Days|Apr 20 2025 6:38PM|SW|C|492V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 18:38:07.0000000|3108440.7500000000|13834603.0000000000|1902 HAROLD ST|HOUSTON|TX|77098|0542200000014|2025-04-18 18:38:07.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/18/2025 3:47:33 PM - Case # 20522291 -2500143974: All investig||No water on 1900 block of Harold St|4/18/2025 3:47:33 PM - Case # 20522291 -2500143974: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143973|20522292-2500143973|10316 BRIDGELAND LN HOUSTON TX 77041|29.8369|-95.5493|Routed - Integrated|2025-04-18 13:37:19.0000000||Water Leak - 20522292-2500143973 - 10316 BRIDGELAND LN|Water Leak|10 Calendar Days|Apr 28 2025 6:39PM|NW|A|449H|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 18:39:54.0000000|3062341.7500000000|13867995.0000000000|10316 BRIDGELAND LN|HOUSTON|TX|77041|1065830090009|2025-04-18 18:37:19.0000000|WESTBRANCH|Spring Branch MD|NWFR106|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW|S|4th Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Water Leak 4/18/2025 1:39:54 PM||10316 BRIDGELAND LN unsure where the water is coming from but is getting a high water bill.|Public Works 2500143972|2500143972|3815 FANNIN ST HOUSTON 77004|29.7369|-95.3792|Routed|2025-04-18 13:36:34.0000000||MAO General - 2500143972 - 3815 FANNIN ST|MAO General|14 Working Days|May 8 2025 6:37PM|SW|D|493T|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-18 18:37:56.0000000|3117383.7500000000|13833253.0000000000|3815 FANNIN ST|HOUSTON||77004|0130720000018|2025-04-18 18:36:34.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Mariah Jacox created MAO General 4/18/2025 1:37:56 PM||1331-2210-2238fell in truckConsistuent called in regard to not having bin replaced. CL sent email to SWD for further assistance.|Neighborhoods 2500143971|2500143971|12013 TAMBOURINE DR HOUSTON TX 77477|29.6598|-95.5895|Routed|2025-04-18 13:36:22.0000000||New Resident Container - 2500143971 - 12013 TAMBOURINE DR|New Resident Container|12 Calendar Days|Apr 30 2025 6:38PM|SW|F|529W|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 18:38:54.0000000|3051496.2500000000|13803225.0000000000|12013 TAMBOURINE DR|HOUSTON|TX|77477|1148790050013|2025-04-18 18:36:22.0000000|ALIEF||SWMO101|MONDAY|SW|SWMO-B-04|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created New Resident Container 4/18/2025 1:38:54||4606 0930 1540|Solid Waste Management 2500143970|2500143970|12013 TAMBOURINE DR HOUSTON TX 77477|29.6598|-95.5895|Routed|2025-04-18 13:36:18.0000000||Recycling Participation NEW - 2500143970 - 12013 TAMBOURINE DR|Recycling Participation NEW|24 Calendar Days|May 12 2025 6:38PM|SW|F|529W|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 18:38:44.0000000|3051496.2500000000|13803225.0000000000|12013 TAMBOURINE DR|HOUSTON|TX|77477|1148790050013|2025-04-18 18:36:18.0000000|ALIEF||SWMO101|MONDAY|SW|SWMO-B-04|MONDAY-B|SW|S|1st Tuesday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Recycling Participation NEW 4/18/2025 1:||NULL|Solid Waste Management 2500143969|2500143969|4226 BRISBANE ST HOUSTON 77047|29.6375|-95.3602|Service Completed - Further Actions|2025-04-18 13:35:29.0000000|Apr 18 2025 3:25PM|Neighborhoods Escalation - 2500143969 - 4226 BRISBANE ST|Neighborhoods Escalation|3 Working Days|Apr 23 2025 6:43PM|SE|D|573L|Neighborhoods|Customer Escalation|Neighborhoods Escalation|1|Resolved|2025-04-18 18:36:17.0000000|3124550.6600000000|13797335.2900000000|4226 BRISBANE ST|HOUSTON||77047|0862070000002|2025-04-18 18:35:29.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE||4th Friday|SE|NS CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|See DONNUI396443||Exterior storage in the front yard. Trash and Debris in the middle of the yard closer to the front door.|See DONNUI396443 2500143968|12697377-2500143968|1749 WOODCREST DR HOUSTON TX 77018|29.8225|-95.4443|Routed - Integrated|2025-04-18 13:35:14.0000000||Drainage - 12697377-2500143968 - 1749 Woodcrest Dr|Drainage|30 Calendar Days|May 18 2025 6:35PM|NW|C|452J|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 18:35:14.0000000|3095789.5000000000|13863727.0000000000|1749 WOODCREST DR|HOUSTON|TX|77018|0731000300051|2025-04-18 18:35:14.0000000|CENTRAL NORTHWEST||NWTU107|TUESDAY|NW|NETU-B-04|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB Updated address: 1713 Woodcrest||There is a persistent drainage issue with the street gutter at 1749 Woodcrest Dr. Water is not properly flowing into the storm drain causing standing water to accumulate for several days after rainfall. This creates a serious health hazard as it becomes a|Public Works 2500143967|2500143967|7626 COACHWOOD DR HOUSTON TX 77071|29.6525|-95.5125|Routed|2025-04-18 13:35:03.0000000||Missed Recycling Pickup - 2500143967 - 7626 COACHWOOD DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 6:36PM|SW|K|570C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 18:36:21.0000000|3076009.5000000000|13801303.0000000000|7626 COACHWOOD DR|HOUSTON|TX|77071|1107860000012|2025-04-18 18:35:03.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Recycling Pickup 4/18/2025 1:36:21||NULL|Solid Waste Management 2500143966|2500143966|233 ROSAMOND ST HOUSTON TX 77076|29.8551|-95.3961|Routed|2025-04-18 13:34:51.0000000||Health Code - 2500143966 - 233 ROSAMOND ST|Health Code|55 Calendar Days|Jun 12 2025 6:37PM|NE|H|453A|Health|Environmental Health|Health Code|0|Active|2025-04-18 18:37:21.0000000|3110695.2500000000|13876081.0000000000|233 ROSAMOND ST|HOUSTON|TX|77076|0261250000005|2025-04-18 18:34:51.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Health Code 4/18/2025 1:37:21 PM||rats and roaches in unit stove is not working.|Health 2500143965|2500143965|5658 SCHUTZ ST HOUSTON 77032|29.9509|-95.3078|Routed|2025-04-18 13:34:21.0000000||Liaison Comm - 2500143965 - 5658 SCHUTZ ST|Liaison Comm|5 Working Days|Apr 25 2025 6:42PM|NE|B|374R|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 18:35:54.0000000|3137571.0000000000|13911767.0000000000|5658 SCHUTZ ST|HOUSTON||77032|0791410030066|2025-04-18 18:34:21.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Liaison Comm 4/18/2025 1:35:54 PM||both reports were closed stating "new container" however caller states no container was delivered. PLease assist|311 HelpLine 2500143964|2500143964|5639 NORTHRIDGE DR HOUSTON TX 77033|29.6688|-95.3378|Routed|2025-04-18 13:34:18.0000000||Container Repair - 2500143964 - 5639 NORTHRIDGE DR|Container Repair|10 Calendar Days|Apr 28 2025 6:35PM|SE|D|534W|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 18:35:05.0000000|3131291.5000000000|13808914.0000000000|5639 NORTHRIDGE DR|HOUSTON|TX|77033|0790290060012|2025-04-18 18:34:18.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Container Repair 4/18/2025 1:35:05 PM||NULL|Solid Waste Management 2500143962|307294-2500143962|5134 TORCHLIGHT DR HOUSTON TX 77035|29.6639|-95.4695|Routed - Integrated|2025-04-18 13:32:34.0000000||Nuisance On Property - 307294-2500143962 - 5134 Torchlight Dr|Nuisance On Property|180 Working Days|Jan 8 2026 7:32PM|SW|K|531Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 18:32:34.0000000|3089555.5000000000|13805855.0000000000|5134 TORCHLIGHT DR|HOUSTON|TX|77035|0840100000035|2025-04-18 18:32:34.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||trees along Endicott sidewalk are blocking the walkwayTrees blocking sidewalk|Neighborhoods 2500143961|2500143961|10923 TIMBEROAK DR HOUSTON TX 77043|29.8017|-95.5715|Routed|2025-04-18 13:32:33.0000000||Missed Garbage Pickup - 2500143961 - 10923 TIMBEROAK DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 6:33PM|NW|A|449U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 18:33:56.0000000|3055690.2500000000|13854971.0000000000|10923 TIMBEROAK DR|HOUSTON|TX|77043|0900690000165|2025-04-18 18:32:33.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/18/2025 1:33:56||only one side was serviced ongoing issue. 10923 TIMBEROAK DR|Solid Waste Management 2500143960|12697376-2500143960|5004 DICKSON ST HOUSTON TX 77007|29.7655|-95.4116|Routed - Integrated|2025-04-18 13:31:41.0000000||Traffic Signs - 12697376-2500143960 - 5004 Dickson St|Traffic Signs|14 Working Days|May 8 2025 6:31PM|NW|C|492L|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 18:31:41.0000000|3106804.5000000000|13843351.0000000000|5004 DICKSON ST|HOUSTON|TX|77007|0071900000010|2025-04-18 18:31:41.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:35:37||Need to consider four way stop at this location. Two recent accidents and numerous near misses. Traffic on Sandman St rolls thru stop sign and traffic on Dickson is usually going to fast and has no stop.|Public Works 2500143957|2500143957|2703 BERNADETTE LN HOUSTON TX 77043|29.8208|-95.5506|Routed|2025-04-18 13:29:58.0000000||Missed Garbage Pickup - 2500143957 - 2703 BERNADETTE LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 6:30PM|NW|A|449R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 18:30:35.0000000|3062133.0000000000|13862127.0000000000|2703 BERNADETTE LN|HOUSTON|TX|77043|1013900000001|2025-04-18 18:29:58.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR109|FRIDAY|NW|NWFR-A-10|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Garbage Pickup 4/18/2025 1:30:35||2703 BERNADETTE LN|Solid Waste Management 2500143955|2500143955|4001 GLEN COVE DR HOUSTON TX 77021|29.7042|-95.3523|Routed|2025-04-18 13:28:14.0000000||Parking Violation - 2500143955 - 4001 GLEN COVE DR|Parking Violation|19 Calendar Days|May 7 2025 6:33PM|SE|D|533H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 18:33:18.0000000|3126291.9800000000|13821653.1900000000|4001 GLEN COVE DR|HOUSTON|TX|77021|1198380010008|2025-04-18 18:28:14.0000000|MACGREGOR|Greater Southeast MD|SETU111|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW||3rd Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 1:33:18 PM||In addition to the violation itself this improper use of the residence has led to a serious parking crisis in the neighborhood. The excessive number of individuals residing at the property has resulted in an overwhelming number of vehicles parked on the s|Parking Management 2500143954|2500143954|3801 LEGION ST HOUSTON TX 77026|29.796|-95.3331|Routed|2025-04-18 13:27:42.0000000||Container Replacement - 2500143954 - 3801 LEGION ST|Container Replacement|10 Calendar Days|Apr 28 2025 6:29PM|NE|B|454X|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 18:29:29.0000000|3131341.0000000000|13855206.0000000000|3801 LEGION ST|HOUSTON|TX|77026|0701060080025|2025-04-18 18:27:42.0000000|KASHMERE GARDENS||NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Replacement 4/18/2025 1:29:2||3714-0810-1215|Solid Waste Management 2500143952|20522290-2500143952|11727 DANDY PARK CT HOUSTON TX 77047|29.6265|-95.3999|Service Completed|2025-04-18 13:25:57.0000000|Apr 18 2025 2:10PM|Water Leak - 20522290-2500143952 - 11727 DANDY PARK CT|Water Leak|10 Calendar Days|Apr 28 2025 6:26PM|SW|D|572R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 18:26:45.0000000|3112048.2500000000|13792933.0000000000|11727 DANDY PARK CT|HOUSTON|TX|77047|1275010010021|2025-04-18 18:25:57.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:09:28 PM - Case # 20522290 -2500143952: Dear Custome||NULL|4/18/2025 2:09:28 PM - Case # 20522290 -2500143952: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143951|12697374-2500143951|11227 STROUD DR HOUSTON TX 77072|29.6996|-95.5769|Routed - Integrated|2025-04-18 13:25:34.0000000||Street Hazard - 12697374-2500143951 - 11227 STROUD DR|Street Hazard|10 Calendar Days|Apr 28 2025 6:31PM|SW|F|529K|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 18:31:09.0000000|3055074.2500000000|13817812.0000000000|11227 STROUD DR|HOUSTON|TX|77072|1003130000005|2025-04-18 18:25:34.0000000|ALIEF|International MD|SWMO120|MONDAY|SW|SWMO-B-08|MONDAY-B|SW|S|1st Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 14:59:41||11227 Stroud Dr Caller is stating is on the sidewalk referred to case number 12693772 please call Mr Vo 2819489745|Public Works 2500143950|2500143950|8035 GLENFOREST CT HOUSTON TX 77061|29.6769|-95.2792|Routed|2025-04-18 13:24:58.0000000||Missed Heavy Trash Pickup - 2500143950 - 8035 GLENFOREST CT|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 6:32PM|SE|I|535T|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 18:25:46.0000000|3149811.7500000000|13812455.0000000000|8035 GLENFOREST CT|HOUSTON|TX|77061|0844840000001|2025-04-18 18:24:58.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Heavy Trash Pickup 4/18/2025 1:25||8035 GLENFOREST CT|Solid Waste Management 2500143949|2500143949|751 E 18TH ST HOUSTON TX 77008|29.8024|-95.3884|Routed|2025-04-18 13:24:58.0000000||Water/Sewer/Drainage Billing - 2500143949 - 751 E 18TH ST|Water/Sewer/Drainage Billing|14 Calendar Days|May 2 2025 6:29PM|NW|C|453S|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-18 18:29:15.0000000|3113729.5000000000|13856964.0000000000|751 E 18TH ST|HOUSTON|TX|77008|0542930000019|2025-04-18 18:24:58.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||bill higher than usual - ACCOUNT# 30122624311|Public Works 2500143948|12697373-2500143948|3102 WEBSTER ST HOUSTON TX 77004|29.7378|-95.3547|Routed - Integrated|2025-04-18 13:24:29.0000000||Traffic Signs - 12697373-2500143948 - 3102 webster street|Traffic Signs|14 Working Days|May 8 2025 6:26PM|SE|D|493V|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 18:26:00.0000000|3125145.7500000000|13833829.0000000000|3102 WEBSTER ST|HOUSTON|TX|77004|0572140000001|2025-04-18 18:24:29.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:35:34||+++ ADDRESS WARNING +++Entered Address: 3102 webster streetValidated Address: 3102 WEBSTER ST - Address Id: 9068+++ ADDRESS WARNING +++briley and webster st east|Public Works 2500143947|12697375-2500143947|2503 DES CHAUMES ST HOUSTON TX 77026|29.7848|-95.3386|Routed - Integrated|2025-04-18 13:24:10.0000000||Pothole - 12697375-2500143947 - 2503 DES CHAUMES ST|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|NE|B|494A|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-18 18:29:13.0000000|3129727.0000000000|13851083.4800000000|2503 DES CHAUMES ST|HOUSTON|TX|77026|1400870010001|2025-04-18 18:24:10.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW||1st Thursday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:39:38||Left side of 2503 Des chaumes the road is buckling bad in the y shape street turning left going toward 59 hwy I'm inspector LaDay xxx-xxx-xxxx|Public Works 2500143946|307295-2500143946|542 SLUMBERWOOD DR HOUSTON 77013|29.7849|-95.228|Routed - Integrated|2025-04-18 13:23:31.0000000||Nuisance On Property - 307295-2500143946 - 542 SLUMBERWOOD DR|Nuisance On Property|180 Working Days|Jan 8 2026 7:33PM|NE|I|496B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 18:33:58.0000000|3164765.5000000000|13852235.0000000000|542 SLUMBERWOOD DR|HOUSTON||77013|1068120000083|2025-04-18 18:23:31.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Isaiah Conway created Nuisance On Property 4/18/2025 1:33:58 PM||shopping cart parked in front of home full of trash spoiled food old refrigerator trash and debris on yard|Neighborhoods 2500143945|2500143945|4622 DAGG RD HOUSTON TX 77048|29.5906|-95.3441|Routed|2025-04-18 13:23:21.0000000||Heavy Trash Code Violation - 2500143945 - 4622 DAGG RD|Heavy Trash Code Violation|25 Working Days|May 23 2025 6:31PM|SE|D|614A|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 18:24:15.0000000|3130187.0000000000|13780425.0000000000|4622 DAGG RD|HOUSTON|TX|77048|0421040000023|2025-04-18 18:23:21.0000000|MINNETEX||SEFR123|FRIDAY|SE|SEFR-B-07|FRIDAY-B|SE|S|4th Monday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Heavy Trash Code Violation 4/18/2025 1:||4622 Dagg Rd- pile of tree waste blocking the lane of the road caller states the debris belonfgs to the cememtary// has been out since the last freeze.|Solid Waste Management 2500143944|12697372-2500143944|4622 DAGG RD HOUSTON TX 77048|29.5906|-95.3441|Routed - Integrated|2025-04-18 13:22:20.0000000||Street Hazard - 12697372-2500143944 - 4622 DAGG RD|Street Hazard|10 Calendar Days|Apr 28 2025 6:23PM|SE|D|614A|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 18:23:14.0000000|3130187.0000000000|13780425.0000000000|4622 DAGG RD|HOUSTON|TX|77048|0421040000023|2025-04-18 18:22:20.0000000|MINNETEX||SEFR123|FRIDAY|SE|SEFR-B-07|FRIDAY-B|SE|S|4th Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:29:39||4622 Dagg Rd- pile of tree waste blocking the lane of the road caller states the debris belonfgs to the cememtary|Public Works 2500143943|2500143943|4001 GLEN COVE DR HOUSTON TX 77021|29.7042|-95.3523|Routed|2025-04-18 13:21:55.0000000||Unregulated Residential Facility - 2500143943 - 4001 GLEN COVE DR|Unregulated Residential Facility|7 Calendar Days|Apr 25 2025 6:26PM|SE|D|533H|Public Works|Occupancy|Unregulated Residential Facility|0|Active|2025-04-18 18:26:58.0000000|3126291.9800000000|13821653.1900000000|4001 GLEN COVE DR|HOUSTON|TX|77021|1198380010008|2025-04-18 18:21:55.0000000|MACGREGOR|Greater Southeast MD|SETU111|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW||3rd Thursday|SE|HPW UnregResidentialFac|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Unregulated Residential Facility 4/18/2025||We are writing to formally submit a complaint regarding an ongoing deed restriction violation at 4001 Glen Cove Houston TX 77021. The property in question is a single-family home however it is currently used to house multiple unrelated adults which di|Public Works 2500143942|20522289-2500143942|2219 ARBOR ST HOUSTON TX 77004|29.7244|-95.3743|Routed - Integrated|2025-04-18 13:21:40.0000000||Sewer Wastewater - 20522289-2500143942 - 2219 ARBOR ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 6:23PM|SE|D|533B|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-18 18:23:19.0000000|3119070.5000000000|13828779.0000000000|2219 ARBOR ST|HOUSTON|TX|77004|0611000000017|2025-04-18 18:21:40.0000000|MACGREGOR|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:38:41||NULL|Public Works 2500143941|2500143941|2016 CHAPMAN ST HOUSTON TX 77009|29.7799|-95.3536|Routed|2025-04-18 13:19:38.0000000||Missed Garbage Pickup - 2500143941 - 2016 CHAPMAN ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 6:24PM|NE|H|493H|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 18:24:42.0000000|3125018.2400000000|13849127.0300000000|2016 CHAPMAN ST|HOUSTON|TX|77009|0090470000045|2025-04-18 18:19:38.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 1:24:42 PM||Truck missed to pick up my garbage can this morning. 2016 Chapman St. 77009|Solid Waste Management 2500143940|2500143940|11618 ELMCROFT DR HOUSTON TX 77099|29.6724|-95.5799|Routed|2025-04-18 13:19:10.0000000||Heavy Trash Code Violation - 2500143940 - 11618 ELMCROFT DR|Heavy Trash Code Violation|25 Working Days|May 23 2025 6:31PM|SW|F|529T|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 18:24:12.0000000|3054421.1500000000|13807906.9700000000|11618 ELMCROFT DR|HOUSTON|TX|77099|1033730010012|2025-04-18 18:19:10.0000000|ALIEF|International MD|SWMO106|MONDAY|SW|SWMO-B-05|MONDAY-B|SW||1st Monday|SW|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/18/2025 1:24:1||Large trailer full of trash waiting for heavy trash pickup monthly aqurance 11618 Elmcroft Houston 77099|Solid Waste Management 2500143939|2500143939|900 BAGBY ST HOUSTON TX 77002|29.7607|-95.3702|Service Completed|2025-04-18 13:18:37.0000000|Apr 18 2025 1:21PM|MAO General - 2500143939 - 900 BAGBY ST|MAO General|14 Working Days|May 8 2025 6:18PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-18 18:18:44.0000000|3119981.2500000000|13841989.0000000000|900 BAGBY ST|HOUSTON|TX|77002|0012510000017|2025-04-18 18:18:37.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||Constituent wanted to report her apartment for having mold. CL informed her to report it to 311.MAO/MJ|Neighborhoods 2500143938|2500143938|12815 ALMEDA CROSSING CT HOUSTON TX 77048|29.6238|-95.3413|Routed|2025-04-18 13:18:30.0000000||Missed Garbage Pickup - 2500143938 - 12815 ALMEDA CROSSING CT|Missed Garbage Pickup|4 Working Days|Apr 24 2025 6:19PM|SE|D|574N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 18:19:38.0000000|3130682.2500000000|13792532.0000000000|12815 ALMEDA CROSSING CT|HOUSTON|TX|77048|1287890010030|2025-04-18 18:18:30.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR117|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Missed Garbage Pickup 4/18/2025 1:19:3||NULL|Solid Waste Management 2500143937|2500143937|8323 CANNON ST HOUSTON TX 77051|29.6709|-95.3768|Routed|2025-04-18 13:17:53.0000000||Missed Garbage Pickup - 2500143937 - 8323 CANNON ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 6:19PM|SE|D|533T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 18:19:03.0000000|3118893.7500000000|13809310.0000000000|8323 CANNON ST|HOUSTON|TX|77051|0511740140015|2025-04-18 18:17:53.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Missed Garbage Pickup 4/18/2025 1:19:03||NULL|Solid Waste Management 2500143936|2500143936|15402 BLUERIDGE CT HOUSTON TX 77489|29.6022|-95.4931|Routed|2025-04-18 13:17:14.0000000||Missed Garbage Pickup - 2500143936 - 15402 BLUERIDGE CT|Missed Garbage Pickup|4 Working Days|Apr 24 2025 6:19PM|SW|K|571W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 18:19:22.0000000|3082722.0000000000|13783198.0000000000|15402 BLUERIDGE CT|HOUSTON|TX|77489|2150010060600907|2025-04-18 18:17:14.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Missed Garbage Pickup 4/18/2025 1:19:22 P||Citizen states that the residents in the circle are often overlooked.|Solid Waste Management 2500143935|2500143935|10834 CLEAR ARBOR LN HOUSTON TX 77034|29.606|-95.1966|Routed|2025-04-18 13:16:34.0000000||Trash Dumping or Illegal Dumpsite - 2500143935 - 10834 clear arbor lane|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 6:19PM|SE|E|576Z|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 18:19:04.0000000|3176865.5000000000|13787526.0000000000|10834 CLEAR ARBOR LN|HOUSTON|TX|77034|1322640030001|2025-04-18 18:16:34.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Trash Dumping or Illegal Dumpsite 4/18||+++ ADDRESS WARNING +++Entered Address: 10834 clear arbor laneValidated Address: 10834 CLEAR ARBOR LN - Address Id: 1853728+++ ADDRESS WARNING +++furniture debris / trash|Solid Waste Management 2500143934|2500143934|7640 CROFTON ST HOUSTON TX 77028|29.844|-95.2896|Routed|2025-04-18 13:16:34.0000000||Missed Recycling Pickup - 2500143934 - 7640 CROFTON ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 6:19PM|NE|B|455E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 18:19:25.0000000|3144559.5000000000|13873085.0000000000|7640 CROFTON ST|HOUSTON|TX|77028|0740480180390|2025-04-18 18:16:34.0000000|TRINITY / HOUSTON GARDENS||NETH112|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Recycling Pickup 4/18/2025 1:19:25||7640 Crofton St|Solid Waste Management 2500143933|2500143933|10822 MARIGOLD GLEN WAY HOUSTON TX 77034|29.6077|-95.1953|Routed|2025-04-18 13:15:46.0000000||Water/Sewer/Drainage Billing - 2500143933 - 10822 MARIGOLD GLEN WAY|Water/Sewer/Drainage Billing|14 Calendar Days|May 2 2025 6:18PM|SE|E|577S|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-18 18:18:27.0000000|3177235.2500000000|13788148.0000000000|10822 MARIGOLD GLEN WAY|HOUSTON|TX|77034|1328740010005|2025-04-18 18:15:46.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE|S|2nd Thursday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 43285703502-bill is very high account holder does not speak English please provide Vietnamese translator if necessaryaccount #432857035021|Public Works 2500143932|307293-2500143932|5830 ETTRICK DR HOUSTON TX 77035|29.6457|-95.4904|Routed - Integrated|2025-04-18 13:15:17.0000000||Junk Motor Vehicle - 307293-2500143932 - 5830 Ettrick Dr|Junk Motor Vehicle|176 Working Days|Jan 2 2026 7:15PM|SW|K|571E|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-18 18:15:17.0000000|3083117.5000000000|13799032.0000000000|5830 ETTRICK DR|HOUSTON|TX|77035|0871400000023|2025-04-18 18:15:17.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW||FULL|176 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Two cars parked in front of house on streets|Neighborhoods 2500143931|2500143931|4109 EUROPA ST HOUSTON TX 77022|29.8246|-95.3868|Service Completed|2025-04-18 13:14:51.0000000|Apr 18 2025 1:49PM|Building Code Violation - 2500143931 - 4109 EUROPA ST|Building Code Violation|7 Calendar Days|Apr 25 2025 6:15PM|NW|H|453J|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-18 18:15:49.0000000|3113972.7500000000|13865065.0000000000|4109 EUROPA ST|HOUSTON|TX|77022|0610550140007|2025-04-18 18:14:51.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|This address has an active project with multiple permits bought||4109 europha 77022|This address has an active project with multiple permits bought that are subject to field inspections. This task is closed. 2500143930|2500143930|2605 NICHOLSON ST HOUSTON TX 77008|29.81|-95.406|Routed|2025-04-18 13:14:28.0000000||Trash Dumping or Illegal Dumpsite - 2500143930 - NICHOLSON ST W 26TH ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 6:15PM|NW|C|452V|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 18:15:52.0000000|3108030.0000000000|13859584.0000000000|2605 NICHOLSON ST|HOUSTON|TX|77008|none|2025-04-18 18:14:28.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Trash Dumping or Illegal Dumpsite||+++ ADDRESS WARNING +++Entered Address: NICHOLSON ST W 26TH STValidated Address: 2605 NICHOLSON ST - Address Id: 2112138+++ ADDRESS WARNING +++|Solid Waste Management 2500143929|2500143929|14715 REDWOOD BEND TRL HOUSTON TX 77062|29.5773|-95.1455|Routed|2025-04-18 13:13:50.0000000||Add a Can - 2500143929 - 14715 REDWOOD BEND TRL|Add a Can|14 Calendar Days|May 2 2025 6:18PM|SE|E|618E|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 18:18:52.0000000|3193423.7200000000|13777634.1500000000|14715 REDWOOD BEND TRL|HOUSTON|TX|77062|1166590020015|2025-04-18 18:13:50.0000000|CLEAR LAKE||SETH112|THURSDAY|SE|SETH-B-09|THURSDAY-B|SE||2nd Wednesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Add a Can 4/18/2025 1:18:52 PM||Requesting new garbage collection can. Current can lid broken off by truck|Solid Waste Management 2500143928|20522287-2500143928|714 W 21ST ST HOUSTON TX 77008|29.8047|-95.4109|Service Completed|2025-04-18 13:12:56.0000000|Apr 18 2025 6:08PM|Water Leak - 20522287-2500143928 - 733 W 21ST ST|Water Leak|10 Calendar Days|Apr 28 2025 6:13PM|NW|C|452V|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 18:13:44.0000000|3106597.2500000000|13857537.0000000000|714 W 21ST ST|HOUSTON|TX|77008|1457430010001|2025-04-18 18:12:56.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 6:08:34 PM - Case # 20522287 -2500143928: An investiga||+++ ADDRESS WARNING +++Entered Address: 733 W 21ST STValidated Address: 714 W 21ST ST - Address Id: 48764+++ ADDRESS WARNING +++733 w 21sta|4/18/2025 6:08:34 PM - Case # 20522287 -2500143928: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143927|2500143927|12231 CALM FEATHER DR HOUSTON TX 77048|29.628|-95.3253|Routed|2025-04-18 13:12:47.0000000||Container Replacement - 2500143927 - 12231 CALM FEATHER DR|Container Replacement|10 Calendar Days|Apr 28 2025 6:13PM|SE|D|574K|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 18:13:35.0000000|3135740.5000000000|13794208.0000000000|12231 CALM FEATHER DR|HOUSTON|TX|77048|1393880020018|2025-04-18 18:12:47.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Container Replacement 4/18/2025 1:13:3||container fell into the truck|Solid Waste Management 2500143926|2500143926|1 SIDNEY ST HOUSTON TX 77003|29.7494|-95.3313|Routed|2025-04-18 13:12:35.0000000||Parking Violation - 2500143926 - CANAL ST SIDNEY ST|Parking Violation|19 Calendar Days|May 7 2025 6:14PM|NE|H|494P|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 18:14:37.0000000|3132437.5000000000|13838233.0000000000|1 SIDNEY ST|HOUSTON|TX|77003|none|2025-04-18 18:12:35.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Parking Violation 4/18/2025 1:14:37 PM||+++ ADDRESS WARNING +++Entered Address: CANAL ST SIDNEY STValidated Address: 1 SIDNEY ST - Address Id: 3192428+++ ADDRESS WARNING +++4 cars blocking the fire hydrant and in front of metro stop.Canal and Sidney|Parking Management 2500143925|2500143925|2415 LIDSTONE ST HOUSTON TX 77023|29.716|-95.3213|Routed|2025-04-18 13:12:19.0000000||Parking Violation - 2500143925 - 2415 LIDSTONE ST|Parking Violation|19 Calendar Days|May 7 2025 6:17PM|SE|I|534C|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 18:17:22.0000000|3135998.2100000000|13826232.7700000000|2415 LIDSTONE ST|HOUSTON|TX|77023|0563170000090|2025-04-18 18:12:19.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE||3rd Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 1:17:22 PM||Been parked more than 24 hours|Parking Management 2500143924|12697369-2500143924|1720 MAIN ST HOUSTON TX 77002|29.751|-95.3697|Routed - Integrated|2025-04-18 13:12:14.0000000||Traffic Signal Maintenance - 12697369-2500143924 - MAIN ST JEFFERSON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 6:12PM|NW|I|493Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 18:12:22.0000000|3120218.2500000000|13838583.0000000000|1720 MAIN ST|HOUSTON|TX|77002|0020870000017|2025-04-18 18:12:14.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Angelica Brackins created Traffic Signal Maintenance 4/18/2025||+++ ADDRESS WARNING +++Entered Address: MAIN ST JEFFERSON STValidated Address: 1720 MAIN ST - Address Id: 1097+++ ADDRESS WARNING +++Per Metro Rail intersection is flashing|Public Works 2500143923|2500143923|1602 GALE ST HOUSTON TX 77009|29.8059|-95.3522|Routed|2025-04-18 13:11:18.0000000||Heavy Trash Code Violation - 2500143923 - 1602 GALE ST|Heavy Trash Code Violation|25 Working Days|May 23 2025 6:20PM|NE|H|453V|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 18:13:29.0000000|3125177.5000000000|13858598.0000000000|1602 GALE ST|HOUSTON|TX|77009|1326580010002|2025-04-18 18:11:18.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Heavy Trash Code Violation 4/18/2025 1:||landlord is doing it after city came to pick up|Solid Waste Management 2500143922|2500143922|9011 WOLCOTT PARK LN HOUSTON TX 77075|29.6145|-95.2566|Routed|2025-04-18 13:11:11.0000000||Water Meter - 2500143922 - 9011 WOLCOTT PARK LN|Water Meter|14 Calendar Days|May 2 2025 6:12PM|SE|I|575V|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-18 18:12:02.0000000|3157710.0000000000|13790014.0000000000|9011 WOLCOTT PARK LN|HOUSTON|TX|77075|1240160040050|2025-04-18 18:11:11.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Water Meter 4/18/2025 1:12:02 PM||meter clean up/ meter is sunken in|Public Works 2500143921|12697371-2500143921|12802 GREENWICK CT HOUSTON TX 77085|29.6366|-95.4773|Routed - Integrated|2025-04-18 13:09:59.0000000||Street Hazard - 12697371-2500143921 - 12802 N GREENWICK CT|Street Hazard|10 Calendar Days|Apr 28 2025 6:13PM|SW|K|571K|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 18:13:56.0000000|3087329.2500000000|13795797.0000000000|12802 GREENWICK CT|HOUSTON|TX|77085|1202620010006|2025-04-18 18:09:59.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 13:09:34||+++ ADDRESS WARNING +++Entered Address: 12802 N GREENWICK CTValidated Address: 12802 GREENWICK CT - Address Id: 546687+++ ADDRESS WARNING +++8202 n greenwick 77085|Public Works 2500143919|2500143919|6922 WAXAHACHIE ST HOUSTON TX 77020|29.7791|-95.3002|Routed|2025-04-18 13:09:27.0000000||Container Repair - 2500143919 - 6922 WAXAHACHIE ST|Container Repair|10 Calendar Days|Apr 28 2025 6:14PM|NE|H|494H|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 18:14:09.0000000|3141971.7500000000|13849396.0000000000|6922 WAXAHACHIE ST|HOUSTON|TX|77020|0533140000006|2025-04-18 18:09:27.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Container Repair 4/18/2025 1:14:09 PM||damage at the bottom of the can (hole )|Solid Waste Management 2500143918|2500143918|7234 S HALL ST HOUSTON TX 77028|29.8355|-95.2987|Routed|2025-04-18 13:08:34.0000000||Missed Recycling Pickup - 2500143918 - 7234 S HALL ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 6:09PM|NE|B|455E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 18:09:16.0000000|3141797.2500000000|13869912.0000000000|7234 S HALL ST|HOUSTON|TX|77028|0731310000186|2025-04-18 18:08:34.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Recycling Pickup 4/18/2025 1:09:||whole street not serviced|Solid Waste Management 2500143917|20522288-2500143917|3431 ASHTON PARK DR HOUSTON TX 77082|29.7244|-95.607|Routed - Integrated|2025-04-18 13:08:15.0000000||Restoration Due to Utility Work - 20522288-2500143917 - 3431 ASHTON PARK DR|Restoration Due to Utility Work|30 Calendar Days|May 18 2025 6:14PM|SW|F|488Z|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-18 18:14:22.0000000|3045252.5000000000|13826567.0000000000|3431 ASHTON PARK DR|HOUSTON|TX|77082|1131110000032|2025-04-18 18:08:15.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Restoration Due to Utility Work 4/18/20||states sand was placed as restoration but is requesting to place sod in front yard instead|Public Works 2500143916|12697370-2500143916|2990 EASTSIDE ST HOUSTON TX 77098|29.7385|-95.4249|Routed - Integrated|2025-04-18 13:08:05.0000000||Street Condition - 12697370-2500143916 - 2990 eastside street|Street Condition|30 Calendar Days|May 18 2025 6:11PM|SW|C|492T|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 18:11:26.0000000|3102870.5000000000|13833403.0000000000|2990 EASTSIDE ST|HOUSTON|TX|77098|none|2025-04-18 18:08:05.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|||NW|||SW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:21:38||+++ ADDRESS WARNING +++Entered Address: 2990 eastside streetValidated Address: 2990 EASTSIDE ST - Address Id: 591493+++ ADDRESS WARNING +++Eastside St W Alabama St : FROM EASTSIDE TO BUFFALO SPEEDWAY UNEVE STREETS|Public Works 2500143915|2500143915|109 W ROCKY CREEK RD HOUSTON TX 77076|29.8605|-95.3984|Routed|2025-04-18 13:07:49.0000000||Heavy Trash Code Violation - 2500143915 - 109 W ROCKY CREEK RD|Heavy Trash Code Violation|25 Working Days|May 23 2025 6:18PM|NE|H|413W|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 18:11:46.0000000|3109920.0000000000|13877990.0000000000|109 W ROCKY CREEK RD|HOUSTON|TX|77076|0791590090219|2025-04-18 18:07:49.0000000|NORTHSIDE/NORTHLINE||NEMO117|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Heavy Trash Code Violation 4/18/2025 1:1||Please contact 8322580872 Caller is stating rats are forming due to property piling junk trash weeks before service day|Solid Waste Management 2500143914|307292-2500143914|12402 CLAYGATE DR HOUSTON TX 77047|29.6277|-95.3643|Routed - Integrated|2025-04-18 13:06:57.0000000||Nuisance On Property - 307292-2500143914 - 12401 south coast drive|Nuisance On Property|180 Working Days|Jan 8 2026 7:09PM|SE|D|573L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 18:09:50.0000000|3123054.0000000000|13794008.0000000000|12402 CLAYGATE DR|HOUSTON|TX|77047|0984970000001|2025-04-18 18:06:57.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR115|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Nuisance On Property 4/18/2025 1:09:50 PM||+++ ADDRESS WARNING +++Entered Address: 12401 south coast driveValidated Address: 12402 CLAYGATE DR - Address Id: 298460+++ ADDRESS WARNING +++tires / junk / illegal dumping / between S Coast and Cullen on E orem|Neighborhoods 2500143913|2500143913|4226 BRISBANE ST HOUSTON TX 77047|29.6375|-95.3602|Routed|2025-04-18 13:06:51.0000000||Heavy Trash Code Violation - 2500143913 - 4226 BRISBANE ST|Heavy Trash Code Violation|25 Working Days|May 23 2025 6:15PM|SE|D|573L|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 18:08:25.0000000|3124550.7500000000|13797335.0000000000|4226 BRISBANE ST|HOUSTON|TX|77047|0862070000002|2025-04-18 18:06:51.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Heavy Trash Code Violation 4/18/2025 1||heavy trash all over the front yard|Solid Waste Management 2500143912|2500143912|2306 WROXTON RD HOUSTON TX 77005|29.7249|-95.4131|Routed|2025-04-18 13:06:35.0000000||Missed Yard Waste Pickup - 2500143912 - 2306 WROXTON RD|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 6:07PM|SW|C|492Y|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 18:07:13.0000000|3106766.5000000000|13828574.0000000000|2306 WROXTON RD|HOUSTON|TX|77005|0591300090002|2025-04-18 18:06:35.0000000|UNIVERSITY PLACE||SWTU118|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Yard Waste Pickup 4/18/2025 1:||2306 wroxton rd|Solid Waste Management 2500143911|2500143911|4130 KELLING ST HOUSTON TX 77045|29.6295|-95.4407|Routed|2025-04-18 13:06:26.0000000||Missed Garbage Pickup - 2500143911 - 4130 KELLING ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 6:08PM|SW|K|572J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 18:08:04.0000000|3099062.5000000000|13793633.0000000000|4130 KELLING ST|HOUSTON|TX|77045|0892800000023|2025-04-18 18:06:26.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/18/2025 1:08:04||rubicon: scheduled|Solid Waste Management 2500143909|12697366-2500143909|5103 CORTELYOU LN HOUSTON TX 77021|29.701|-95.3355|Routed - Integrated|2025-04-18 13:06:09.0000000||Traffic Signal Maintenance - 12697366-2500143909 - MARTIN LUTHER KING BLVD CORTELYOU LN|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 6:06PM|SE|D|534J|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 18:06:16.0000000|3131771.0000000000|13820731.0000000000|5103 CORTELYOU LN|HOUSTON|TX|77021|0760960140024|2025-04-18 18:06:09.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Angelica Brackins created Traffic Signal Maintenance 4/18/2025||+++ ADDRESS WARNING +++Entered Address: MARTIN LUTHER KING BLVD CORTELYOU LNValidated Address: 5103 CORTELYOU LN - Address Id: 143981+++ ADDRESS WARNING +++Per Metro Rail intersection is flashing|Public Works 2500143908|2500143908|102 E 44TH ST HOUSTON TX 77018|29.8261|-95.3995|Routed|2025-04-18 13:05:38.0000000||SWM Escalation - 2500143908 - 108D E 44TH ST|SWM Escalation|3 Working Days|Apr 23 2025 6:13PM|NW|H|452M|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 18:06:52.0000000|3109977.5000000000|13865488.0000000000|102 E 44TH ST|HOUSTON|TX|77018|1414480010001|2025-04-18 18:05:38.0000000|INDEPENDENCE HEIGHTS||NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|3rd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/18/2025 1:06:52 PM||+++ ADDRESS WARNING +++Entered Address: 108 E 44TH STValidated Address: 102 E 44TH ST - Address Id: 2094702+++ ADDRESS WARNING +++9000-3078-1026|Solid Waste Management 2500143907|2500143907|5620 W TIDWELL RD HOUSTON TX 77016|29.8509|-95.4716|Routed|2025-04-18 13:04:07.0000000||PW CIP Project - 2500143907 - 5620 W TIDWELL RD|PW CIP Project|5 Working Days|Apr 25 2025 6:16PM|NW|A|451C|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-18 18:09:53.0000000|3086809.0000000000|13873813.0000000000|5620 W TIDWELL RD|HOUSTON|TX|77016|1201300010002|2025-04-18 18:04:07.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB Fri 4/18/2025 2:00 PM Not cp related. email sent to WWO fo||caller is requesting to have the coh call him back regarding the traffic caused by the coh project being held in the area.|Public Works 2500143906|20522286-2500143906|7006 BELLE GLEN DR HOUSTON TX 77072|29.7019|-95.5866|Service Completed|2025-04-18 13:04:06.0000000|Apr 18 2025 2:04PM|Sewer Wastewater - 20522286-2500143906 - 7006 BELLE GLEN DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 6:05PM|SW|F|529E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 18:05:46.0000000|3051964.5000000000|13818562.0000000000|7006 BELLE GLEN DR|HOUSTON|TX|77072|0982760000011|2025-04-18 18:04:06.0000000|ALIEF|International MD|SWMO120|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:03:48 PM - Case # 20522286 -2500143906: All investig||7006 BELLE GLEN DR|4/18/2025 2:03:48 PM - Case # 20522286 -2500143906: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143905|12697367-2500143905|1302 W GRAY ST HOUSTON TX 77019|29.7533|-95.396|Routed - Integrated|2025-04-18 13:03:36.0000000||Street Condition - 12697367-2500143905 - 1300 W GRAY ST|Street Condition|30 Calendar Days|May 18 2025 6:05PM|NW|C|493N|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 18:05:53.0000000|3111851.2500000000|13839127.0000000000|1302 W GRAY ST|HOUSTON|TX|77019|0523580000014|2025-04-18 18:03:36.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:11:47||+++ ADDRESS WARNING +++Entered Address: 1300 W GRAY STValidated Address: 1302 W GRAY ST - Address Id: 187230+++ ADDRESS WARNING +++traveling west in the center lane there are potholes|Public Works 2500143904|12697368-2500143904|5704 MOUNT HOUSTON RD HOUSTON TX 77016|29.8911|-95.3065|Routed - Integrated|2025-04-18 13:03:19.0000000||Traffic Signal Maintenance - 12697368-2500143904 - 5600 MOUNT HOUSTON RD|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 6:05PM|NE|B|414M|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 18:05:56.0000000|3138805.7500000000|13889914.0000000000|5704 MOUNT HOUSTON RD|HOUSTON|TX|77016|0270060070001|2025-04-18 18:03:19.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Traffic Signal Maintenance 4/18/2025||+++ ADDRESS WARNING +++Entered Address: 5600 MOUNT HOUSTON RDValidated Address: 5704 MOUNT HOUSTON RD - Address Id: 2018603+++ ADDRESS WARNING +++|Public Works 2500143903|2500143903|2527 DRYDEN RD HOUSTON TX 77030|29.7132|-95.4177|Service Completed|2025-04-18 13:02:56.0000000|Apr 18 2025 1:50PM|Building Code Violation - 2500143903 - 2527 DRYDEN RD|Building Code Violation|7 Calendar Days|Apr 25 2025 6:03PM|SW|C|532G|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-18 18:03:41.0000000|3105419.5000000000|13824266.0000000000|2527 DRYDEN RD|HOUSTON|TX|77030|0641690030003|2025-04-18 18:02:56.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|This address has an active project with permit bought that is su||NULL|This address has an active project with permit bought that is subject to field inspections. This task is closed. 2500143902|2500143902|2100 SUMMIT MEADOW DR HOUSTON TX 77489|29.598|-95.5067|Routed|2025-04-18 13:01:38.0000000||Missed Recycling Pickup - 2500143902 - 2019 SUMMIT MEADOW DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 6:03PM|SW|K|570Z|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 18:03:23.0000000|3078336.0000000000|13781608.0000000000|2100 SUMMIT MEADOW DR|HOUSTON|TX|77489|4963010000020907|2025-04-18 18:01:38.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Missed Recycling Pickup 4/18/2025 1:03:23||+++ ADDRESS WARNING +++Entered Address: 2019 SUMMIT MEADOW DRValidated Address: 2100 SUMMIT MEADOW DR - Address Id: 906161+++ ADDRESS WARNING +++only one side of the street was serviced please return|Solid Waste Management 2500143901|2500143901|110 CANTON ST HOUSTON TX 77012|29.7296|-95.2908|Routed|2025-04-18 13:01:31.0000000||Water Meter - 2500143901 - 110 CANTON ST|Water Meter|14 Calendar Days|May 2 2025 6:02PM|NE|I|495W|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-18 18:02:20.0000000|3145498.7500000000|13831502.0000000000|110 CANTON ST|HOUSTON|TX|77012|0530570000005|2025-04-18 18:01:31.0000000|MAGNOLIA PARK|East End MD|SEMO112|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Water Meter 4/18/2025 1:02:20 PM||requesting for meter to be placed in a box|Public Works 2500143900|2500143900|10716 RED ORCHID DR HOUSTON TX 77016|29.8682|-95.2845|Routed|2025-04-18 13:01:19.0000000||Recycling Participation NEW - 2500143900 - 10716 RED ORCHID DR|Recycling Participation NEW|24 Calendar Days|May 12 2025 6:02PM|NE|B|415T|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 18:02:48.0000000|3145891.5000000000|13881927.0000000000|10716 RED ORCHID DR|HOUSTON|TX|77016|0440240000821|2025-04-18 18:01:19.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Recycling Participation NEW 4/18/2025 1||NULL|Solid Waste Management 2500143899|2500143899|312 E 32ND ST HOUSTON TX 77018|29.8153|-95.3954|Routed|2025-04-18 13:01:11.0000000||Missed Heavy Trash Pickup - 2500143899 - 312 E 32nd St|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 6:08PM|NW|H|453N|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 18:01:11.0000000|3111379.2500000000|13861618.0000000000|312 E 32ND ST|HOUSTON|TX|77018|0211190000008|2025-04-18 18:01:11.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Wood needs to be picked up|Solid Waste Management 2500143897|2500143897|3830 EBBTIDE DR HOUSTON TX 77045|29.632|-95.4362|Routed|2025-04-18 13:00:07.0000000||New Resident Container - 2500143897 - 3830 EBBTIDE DR|New Resident Container|12 Calendar Days|Apr 30 2025 6:00PM|SW|K|572J|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 18:00:58.0000000|3100464.2500000000|13794585.0000000000|3830 EBBTIDE DR|HOUSTON|TX|77045|0931020000008|2025-04-18 18:00:07.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created New Resident Container 4/18/2025 1:00:58||1513-1030-1586|Solid Waste Management 2500143895|2500143895|1919 W MAIN ST HOUSTON TX 77098|29.7357|-95.4076|Insufficient Information to Investigate|2025-04-18 12:59:41.0000000|Apr 18 2025 2:28PM|Health Code - 2500143895 - 1919 W MAIN ST|Health Code|55 Calendar Days|Jun 12 2025 6:04PM|SW|C|492V|Health|Environmental Health|Health Code|1|Resolved|2025-04-18 18:04:42.0000000|3108395.7400000000|13832569.3000000000|1919 W MAIN ST|HOUSTON|TX|77098|0382230000001|2025-04-18 17:59:41.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE||1st Wednesday|NE|HLT HealthCode|FULL|55 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Ano||See above|Ano 2500143894|2500143894|12402 CLAYGATE DR HOUSTON TX 77047|29.6283|-95.3651|Routed|2025-04-18 12:59:38.0000000||Parking Violation - 2500143894 - 12400 CLAYGATE DR|Parking Violation|19 Calendar Days|May 7 2025 6:02PM|SE|D|573L|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 18:02:57.0000000|3123054.0000000000|13794008.0000000000|12402 CLAYGATE DR|HOUSTON|TX|77047|0984970000001|2025-04-18 17:59:38.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR115|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Parking Violation 4/18/2025 1:02:57 PM||+++ ADDRESS WARNING +++Entered Address: 12400 CLAYGATE DRValidated Address: 12402 CLAYGATE DR - Address Id: 298460+++ ADDRESS WARNING +++Junk vehicles / 5 on street / white / grey / lincoln navigator/ chevy truck|Parking Management 2500143893|2500143893|10716 RED ORCHID DR HOUSTON TX 77016|29.8682|-95.2845|Routed|2025-04-18 12:59:27.0000000||New Resident Container - 2500143893 - 10716 RED ORCHID DR|New Resident Container|12 Calendar Days|Apr 30 2025 6:00PM|NE|B|415T|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 18:00:20.0000000|3145891.5000000000|13881927.0000000000|10716 RED ORCHID DR|HOUSTON|TX|77016|0440240000821|2025-04-18 17:59:27.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created New Resident Container 4/18/2025 1:00:2||NULL|Solid Waste Management 2500143892|12697365-2500143892|2680 WESTMINSTER PLAZA DR HOUSTON TX 77082|29.7342|-95.5955|Routed - Integrated|2025-04-18 12:58:56.0000000||Traffic Signs - 12697365-2500143892 - 2680 WESTMINSTER PLAZA DR|Traffic Signs|14 Working Days|May 8 2025 6:03PM|SW|F|489S|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 18:03:58.0000000|3048749.2400000000|13830248.4600000000|2680 WESTMINSTER PLAZA DR|HOUSTON|TX|77082|1357130010029|2025-04-18 17:58:56.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/18/2025 1:03:58 PM||Step Ahead sign is broken|Public Works 2500143891|2500143891|11402 RIBSTONE DR HOUSTON TX 77016|29.8862|-95.2926|Routed|2025-04-18 12:58:36.0000000||Missed Garbage Pickup - 2500143891 - 11402 RIBSTONE DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:58PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:58:36.0000000|3143147.0000000000|13888403.0000000000|11402 RIBSTONE DR|HOUSTON|TX|77016|0913940000006|2025-04-18 17:58:36.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/18/2025 12:58:36 PM||Citizen states garbage was not serviced. Rubicon states garbage is still on scheduled for 4/15/2025. Please service and update|Solid Waste Management 2500143890|2500143890|10314 SIERRA DR HOUSTON TX 77051|29.6471|-95.3747|Routed|2025-04-18 12:58:23.0000000||Container Replacement - 2500143890 - 10314 SIERRA DR|Container Replacement|10 Calendar Days|Apr 28 2025 5:59PM|SE|D|573F|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 17:59:11.0000000|3119834.7500000000|13800679.0000000000|10314 SIERRA DR|HOUSTON|TX|77051|0834830000035|2025-04-18 17:58:23.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Container Replacement 4/18/2025 12:59:1||9000665303510314 sierra|Solid Waste Management 2500143889|12697364-2500143889|1405 NORTH BLVD HOUSTON TX 77006|29.7276|-95.3972|Routed - Integrated|2025-04-18 12:58:06.0000000||Street Condition - 12697364-2500143889 - 1405 NORTH BLVD|Street Condition|30 Calendar Days|May 18 2025 5:58PM|SW|C|493W|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 17:58:50.0000000|3111794.0200000000|13829698.3700000000|1405 NORTH BLVD|HOUSTON|TX|77006|0530390000019|2025-04-18 17:58:06.0000000|UNIVERSITY PLACE||||SW|||SE|Broadacres Homeowners||SW||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:03:40||North Blvd in front of 1405 North Blvd is cracked and buckled and has ponding because of potholes.|Public Works 2500143887|2500143887|4303 BAYOU VISTA DR HOUSTON TX 77091|29.8449|-95.451|Routed|2025-04-18 12:57:43.0000000||Parking Violation - 2500143887 - 4303 BAYOU VISTA DR|Parking Violation|19 Calendar Days|May 7 2025 5:58PM|NW|B|451D|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 17:58:53.0000000|3093405.5000000000|13871832.0000000000|4303 BAYOU VISTA DR|HOUSTON|TX|77091|1040600000218|2025-04-18 17:57:43.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW|S|4th Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Parking Violation 4/18/2025 12:58:53 P||parks in the middle of the street everyday|Parking Management 2500143885|2500143885|7723 PORTAL DR HOUSTON TX 77071|29.6603|-95.5124|Routed|2025-04-18 12:54:54.0000000||Missed Garbage Pickup - 2500143885 - 7723 PORTAL DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:59PM|SW|K|530Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:59:57.0000000|3075956.7200000000|13804148.9500000000|7723 PORTAL DR|HOUSTON|TX|77071|1058000000006|2025-04-18 17:54:54.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW||2nd Friday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 12:59:57 PM||Missed pickup for 7723 portal drive 77071 missed about 10 houses|Solid Waste Management 2500143884|12697362-2500143884|11003 CHIMNEY ROCK RD HOUSTON TX 77096|29.6623|-95.476|Service Completed|2025-04-18 12:54:49.0000000|Apr 18 2025 4:29PM|Street Hazard - 12697362-2500143884 - 5367 KINGLET ST|Street Hazard|10 Calendar Days|Apr 28 2025 5:56PM|SW|K|531X|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-18 17:56:48.0000000|3087551.0000000000|13805126.0000000000|11003 CHIMNEY ROCK RD|HOUSTON|TX|77096|0840500000017|2025-04-18 17:54:49.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||+++ ADDRESS WARNING +++Entered Address: 5367 KINGLET STValidated Address: 11003 CHIMNEY ROCK RD - Address Id: 682365+++ ADDRESS WARNING +++CITIZEN STATES THAT THERE WAS A CITY WATER REPAIR IN AREA THAT AFFECTED THE SIDEWALK ON KINGLET ST|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :Refer to Houston water 2500143883|20522285-2500143883|1314 BEACHTON ST HOUSTON TX 77007|29.7705|-95.3677|Routed - Integrated|2025-04-18 12:54:49.0000000||Water Leak - 20522285-2500143883 - 1314 BEACHTON ST|Water Leak|10 Calendar Days|Apr 28 2025 5:56PM|NW|H|493G|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 17:56:45.0000000|3120655.7500000000|13845584.0000000000|1314 BEACHTON ST|HOUSTON|TX|77007|0050640000016|2025-04-18 17:54:49.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Water Leak 4/18/2025 12:56:45 PM||water inside of the meter leak please contact the citizne before arriving 7132010444 meter box is right under telephone pole|Public Works 2500143882|12697363-2500143882|9308 TOWN PARK DR HOUSTON TX 77036|29.7129|-95.546|Routed - Integrated|2025-04-18 12:54:33.0000000||Street Hazard - 12697363-2500143882 - TOWN PARK DR RANCHESTER DR|Street Hazard|10 Calendar Days|Apr 28 2025 5:55PM|SW|F|530A|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 17:55:40.0000000|3064655.0000000000|13822926.0000000000|9308 TOWN PARK DR|HOUSTON|TX|77036|1086810000003|2025-04-18 17:54:33.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:41:31||+++ ADDRESS WARNING +++Entered Address: TOWN PARK DR RANCHESTER DRValidated Address: 9308 TOWN PARK DR - Address Id: 2047939+++ ADDRESS WARNING +++stop sign behind branches causing MVA's on Ranchester going NB|Public Works 2500143881|307291-2500143881|9630 BUNDY LN HOUSTON TX 77080|29.8133|-95.5307|Routed - Integrated|2025-04-18 12:54:22.0000000||Nuisance On Property - 307291-2500143881 - 9630 BUNDY LN|Nuisance On Property|180 Working Days|Jan 8 2026 6:56PM|NW|A|450P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 17:56:39.0000000|3068516.2500000000|13859589.0000000000|9630 BUNDY LN|HOUSTON|TX|77080|0882710000015|2025-04-18 17:54:22.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Nuisance On Property 4/18/2025 12:56:39||construction work around entire property|Neighborhoods 2500143880|2500143880|2735 TIDEWATER DR HOUSTON TX 77045|29.6326|-95.4162|Routed|2025-04-18 12:51:57.0000000||Dead Animal Collection - 2500143880 - 2735 TIDEWATER DR|Dead Animal Collection|4 Calendar Days|Apr 22 2025 5:53PM|SW|K|572L|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 17:53:23.0000000|3106815.2500000000|13794990.0000000000|2735 TIDEWATER DR|HOUSTON|TX|77045|0830660000042|2025-04-18 17:51:57.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Dead Animal Collection 4/18/2025 12:53:2||Dead dog in black bag at curb.|Solid Waste Management 2500143879|2500143879|3942 WARD ST HOUSTON TX 77021|29.6911|-95.3601|Routed|2025-04-18 12:51:41.0000000||Missed Heavy Trash Pickup - 2500143879 - 6822 SHERWOOD DR|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 5:59PM|SE|D|533Q|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 17:52:24.0000000|3123948.0000000000|13816872.0000000000|3942 WARD ST|HOUSTON|TX|77021|0761510030011|2025-04-18 17:51:41.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Heavy Trash Pickup 4/18/2025 12:5||+++ ADDRESS WARNING +++Entered Address: 6822 SHERWOOD DRValidated Address: 3942 WARD ST - Address Id: 142138+++ ADDRESS WARNING +++6822 SHERWOOD DR|Solid Waste Management 2500143878|2500143878|7413 MARKET ST HOUSTON TX 77020|29.7728|-95.294|Routed|2025-04-18 12:51:02.0000000||Missed Garbage Pickup - 2500143878 - 7413 MARKET ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:58PM|NE|H|495E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:58:29.0000000|3143995.2500000000|13847154.0000000000|7413 MARKET ST|HOUSTON|TX|77020|0181490000025|2025-04-18 17:51:02.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Missed Garbage Pickup 4/18/2025 12:58:29 P||NULL|Solid Waste Management 2500143877|2500143877|4811 FISK ST HOUSTON TX 77009|29.8037|-95.3708|Routed|2025-04-18 12:50:46.0000000||Dumpster Complaint - 2500143877 - 150 CAVALCADE ST|Dumpster Complaint|36 Calendar Days|May 24 2025 5:53PM|NE|H|453U|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-18 17:53:47.0000000|3119300.7500000000|13857567.0000000000|4811 FISK ST|HOUSTON|TX|77009|0400830000184|2025-04-18 17:50:46.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR120|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW|S|1st Friday|NE|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Dumpster Complaint 4/18/2025 12:53:47 PM||+++ ADDRESS WARNING +++Entered Address: 150 CAVALCADE STValidated Address: 4811 FISK ST - Address Id: 59415+++ ADDRESS WARNING +++|Solid Waste Management 2500143875|2500143875|5818 ACORN ST HOUSTON TX 77092|29.837|-95.4772|Routed|2025-04-18 12:49:37.0000000||Recycling Cart Repair - 2500143875 - 5818 ACORN ST|Recycling Cart Repair|14 Calendar Days|May 2 2025 5:52PM|NW|A|451F|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-18 17:52:53.0000000|3085213.2500000000|13868704.0000000000|5818 ACORN ST|HOUSTON|TX|77092|0973130000024|2025-04-18 17:49:37.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-09|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Recycling Cart Repair 4/18/2025 12:52:53||272810221593|Solid Waste Management 2500143874|2500143874|1103 E 23RD ST HOUSTON TX 77009|29.8077|-95.3847|Routed|2025-04-18 12:49:36.0000000||Container Repair - 2500143874 - 1103 E 23RD ST|Container Repair|10 Calendar Days|Apr 28 2025 5:53PM|NW|H|453T|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 17:53:26.0000000|3114829.5000000000|13858944.0000000000|1103 E 23RD ST|HOUSTON|TX|77009|0351020640059|2025-04-18 17:49:36.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Repair 4/18/2025 12:53:26 PM||replacement black bin / old bin got damaged and spray painted orange|Solid Waste Management 2500143873|20522284-2500143873|12938 BRIARWEST CIR HOUSTON 77077|29.7408|-95.616|Routed - Integrated|2025-04-18 12:49:35.0000000||Water Service - 20522284-2500143873 - 12938 BRIARWEST CIR|Water Service|2 Calendar Days|Apr 20 2025 5:50PM|SW|G|488U|Public Works|Houston Water|Water Service|0|Active|2025-04-18 17:50:53.0000000|3042222.2500000000|13832430.0000000000|12938 BRIARWEST CIR|HOUSTON||77077|1135640000006|2025-04-18 17:49:35.0000000|ELDRIDGE / WEST OAKS||NWMO101|MONDAY|NW|NWMO-A-10|MONDAY-A|NW|S|4th Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 10:18:49||water needs to be shut off tomorrow/ tomorrow caller is going to have house repiped around 8 am on 4/18|Public Works 2500143872|2500143872|8411 BOTANY LN HOUSTON TX 77075|29.6312|-95.2688|Routed|2025-04-18 12:48:27.0000000||Water/Sewer/Drainage Billing - 2500143872 - 8411 BOTANY LN|Water/Sewer/Drainage Billing|14 Calendar Days|May 2 2025 5:49PM|SE|I|575L|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-18 17:49:27.0000000|3153620.5000000000|13795958.0000000000|8411 BOTANY LN|HOUSTON|TX|77075|0772800610032|2025-04-18 17:48:27.0000000|GREATER HOBBY AREA|HCID #9|SEFR119|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||- ACCOUNT# 43025168168|Public Works 2500143871|2500143871|2123 MUNGER ST HOUSTON TX 77023|29.7221|-95.3235|Routed|2025-04-18 12:48:19.0000000||Container Replacement - 2500143871 - 2123 MUNGER ST|Container Replacement|10 Calendar Days|Apr 28 2025 5:49PM|SE|I|534B|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 17:49:40.0000000|3135227.2500000000|13828456.0000000000|2123 MUNGER ST|HOUSTON|TX|77023|0670630020013|2025-04-18 17:48:19.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO105|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Container Replacement 4/18/2025 12:49:40||Container fell into truck please replace.|Solid Waste Management 2500143870|2500143870|755 MILLVILLE DR HOUSTON TX 77091|29.8652|-95.416|Routed|2025-04-18 12:45:42.0000000||Building Code Violation - 2500143870 - 755 MILLVILLE DR|Building Code Violation|7 Calendar Days|Apr 25 2025 5:50PM|NW|B|412Y|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-18 17:50:25.0000000|3104296.0000000000|13879528.0000000000|755 MILLVILLE DR|HOUSTON|TX|77091|0670490030005|2025-04-18 17:45:42.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE|S|3rd Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Resident that lives on Rittenhouse is placing dirt and filling property|Public Works 2500143869|2500143869|7506 COACHWOOD DR HOUSTON TX 77071|29.6525|-95.5088|Routed|2025-04-18 12:45:38.0000000||Missed Garbage Pickup - 2500143869 - 7506 COACHWOOD DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:50PM|SW|K|570C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:50:42.0000000|3077197.2900000000|13801346.8000000000|7506 COACHWOOD DR|HOUSTON|TX|77071|1107850000008|2025-04-18 17:45:38.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW||3rd Thursday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 12:50:42 PM||Garbage pickup was missed on Thursday April 17 for my entire street. My address is 7506 Coachwood Drive 77071 in Houston.|Solid Waste Management 2500143868|2500143868|4110 KNOTTY OAKS TRL HOUSTON TX 77045|29.6332|-95.4396|Routed|2025-04-18 12:43:38.0000000||Missed Garbage Pickup - 2500143868 - 4110 KNOTTY OAKS TRL|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:44PM|SW|K|572J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:44:30.0000000|3099388.5000000000|13794970.0000000000|4110 KNOTTY OAKS TRL|HOUSTON|TX|77045|0861200000006|2025-04-18 17:43:38.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Garbage Pickup 4/18/2025 12:44:30||Missed black trash|Solid Waste Management 2500143867|2500143867|3614 ENGLEWOOD ST HOUSTON TX 77026|29.7931|-95.3079|Routed|2025-04-18 12:43:12.0000000||Missed Garbage Pickup - 2500143867 - 6200 GRANTON ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:44PM|NE|B|454Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:44:25.0000000|3139401.0000000000|13854350.0000000000|3614 ENGLEWOOD ST|HOUSTON|TX|77026|0570240000008|2025-04-18 17:43:12.0000000|GREATER FIFTH WARD||NEFR112|FRIDAY|NE|NEFR-B-07|FRIDAY-B|NE|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Missed Garbage Pickup 4/18/2025 12:44:25||+++ ADDRESS WARNING +++Entered Address: 6200 GRANTON STValidated Address: 3614 ENGLEWOOD ST - Address Id: 165916+++ ADDRESS WARNING +++|Solid Waste Management 2500143865|2500143865|1919 W MAIN ST HOUSTON TX 77098|29.7357|-95.4076|Insufficient Information to Investigate|2025-04-18 12:41:28.0000000|Apr 18 2025 2:29PM|Health Code - 2500143865 - 1919 W MAIN ST|Health Code|55 Calendar Days|Jun 12 2025 5:46PM|SW|C|492V|Health|Environmental Health|Health Code|1|Resolved|2025-04-18 17:46:32.0000000|3108395.7400000000|13832569.3000000000|1919 W MAIN ST|HOUSTON|TX|77098|0382230000001|2025-04-18 17:41:28.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE||1st Wednesday|NE|HLT HealthCode|FULL|55 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Anonymous complaint.||The boiler doesn't work.|Anonymous complaint. 2500143864|2500143864|6305 GRIGGS RD HOUSTON TX 77023|29.7069|-95.3087|Routed|2025-04-18 12:41:15.0000000||Dumpster Complaint - 2500143864 - 6305 GRIGGS RD|Dumpster Complaint|36 Calendar Days|May 24 2025 5:46PM|SE|I|534H|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-18 17:46:00.0000000|3140082.5000000000|13823060.0000000000|6305 GRIGGS RD|HOUSTON|TX|77023|0071630000012|2025-04-18 17:41:15.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Dumpster Complaint 4/18/2025 12:46:00 P||trash overflowing and all in the ditch|Solid Waste Management 2500143863|2500143863|747 MILLVILLE DR HOUSTON TX 77091|29.8655|-95.4158|Service Completed|2025-04-18 12:41:03.0000000|Apr 18 2025 2:13PM|Building Code Violation - 2500143863 - 751 MILLVILLE DR|Building Code Violation|7 Calendar Days|Apr 25 2025 5:44PM|NW|B|412Y|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-18 17:44:36.0000000|3104381.5000000000|13879533.0000000000|747 MILLVILLE DR|HOUSTON|TX|77091|0670490030004|2025-04-18 17:41:03.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE|S|3rd Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Referred to City Engineer - 2500144025 - 751 MILLVILLE DR||+++ ADDRESS WARNING +++Entered Address: 751 MILLVILLE DRValidated Address: 747 MILLVILLE DR - Address Id: 1889031+++ ADDRESS WARNING +++private contractor digging in ditch and putting in pipes|Referred to City Engineer - 2500144025 - 751 MILLVILLE DR 2500143862|2500143862|94 BRYAN ST HOUSTON TX 77011|29.7468|-95.3243|Routed|2025-04-18 12:40:35.0000000||Container Replacement - 2500143862 - 94 BRYAN ST|Container Replacement|10 Calendar Days|Apr 28 2025 5:41PM|NE|H|494T|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 17:41:55.0000000|3134690.7500000000|13837400.0000000000|94 BRYAN ST|HOUSTON|TX|77011|0280390000005|2025-04-18 17:40:35.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Container Replacement 4/18/2025 12:41:55||94 Bryan St: crushed #011520405078|Solid Waste Management 2500143861|2500143861|11926 TIERRA PALMS CT HOUSTON TX 77034|29.6257|-95.2119|Routed|2025-04-18 12:37:55.0000000||Container Replacement - 2500143861 - 11926 TIERRA PALMS CT|Container Replacement|10 Calendar Days|Apr 28 2025 5:41PM|SE|I|576Q|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 17:41:30.0000000|3171751.5000000000|13794539.0000000000|11926 TIERRA PALMS CT|HOUSTON|TX|77034|1237510010033|2025-04-18 17:37:55.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Container Replacement 4/18/2025 12:41:30 P||NULL|Solid Waste Management 2500143860|2500143860|4935 OAK SHADOWS DR HOUSTON TX 77091|29.8466|-95.4648|Routed|2025-04-18 12:37:35.0000000||Missed Garbage Pickup - 2500143860 - 4935 OAK SHADOWS DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:38PM|NW|A|451C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:38:21.0000000|3089042.0000000000|13872289.0000000000|4935 OAK SHADOWS DR|HOUSTON|TX|77091|1023030000039|2025-04-18 17:37:35.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Missed Garbage Pickup 4/18/2025 12:38:2||4935 OAK SHADOWS DR// missed trash// entire neighborhood was missed.|Solid Waste Management 2500143859|2500143859|101 DE HAVEN ST HOUSTON 77029|29.7375|-95.2622|Routed|2025-04-18 12:37:30.0000000||Trash Dumping or Illegal Dumpsite - 2500143859 - 101 DE HAVEN ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 5:56PM|NE|I|495U|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 17:56:38.0000000|3154494.0000000000|13834668.0000000000|101 DE HAVEN ST|HOUSTON||77029|0700110150001|2025-04-18 17:37:30.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isaiah Conway created Trash Dumping or Illegal Dumpsite 4/18/20||caller states that a neighbor that lives on 9214 rhode island is illegally dumping her tree waste on the ditch by her house and when she told her that it is a violation she said she did not care and will not stop until a COH inspector tells her to stop.|Solid Waste Management 2500143857|2500143857|541 S 75TH ST HOUSTON TX 77023|29.7247|-95.2943|Routed|2025-04-18 12:35:56.0000000||Pest Control - 2500143857 - 541 S 75TH ST|Pest Control|8 Calendar Days|Apr 26 2025 5:38PM|SE|I|535A|Parks and Recreation|Greenspace Management|Pest Control|0|Active|2025-04-18 17:38:23.0000000|3144468.5000000000|13829666.0000000000|541 S 75TH ST|HOUSTON|TX|77023|0410300000520|2025-04-18 17:35:56.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE|PR GreenspaceManagement|FULL|8 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Pest Control 4/18/2025 12:38:23 PM||541 S 75th St/roaches and insects in the park|Parks and Recreation 2500143856|2500143856|8527 CARGILL ST HOUSTON TX 77029|29.7583|-95.2735|Routed|2025-04-18 12:35:51.0000000||Container Replacement - 2500143856 - 8527 CARGILL ST|Container Replacement|10 Calendar Days|Apr 28 2025 5:40PM|NE|B|495P|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 17:40:25.0000000|3150652.2500000000|13842111.0000000000|8527 CARGILL ST|HOUSTON|TX|77029|0853250000017|2025-04-18 17:35:51.0000000|PLEASANTVILLE AREA||NEFR107|FRIDAY|NE|NEFR-B-01|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Container Replacement 4/18/2025 12:40:25||393247041154|Solid Waste Management 2500143855|2500143855||29.7584|-95.3698|Service Completed|2025-04-18 12:35:48.0000000|Apr 18 2025 1:56PM|MYR Correspondence - 2500143855|MYR Correspondence|7 Calendar Days|Apr 25 2025 5:36PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-18 17:36:21.0000000|0|0|||||none|2025-04-18 17:35:48.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||NNMD Board discussion summary|Mayor Office 2500143854|221336-2500143854|11920 BRAES PARK DR HOUSTON TX 77071|29.6509|-95.5233|Routed - Integrated|2025-04-18 12:35:28.0000000||Tree Trim - 221336-2500143854 - 11900 BRAES PARK DR|Tree Trim|75 Calendar Days|Jul 2 2025 5:35PM|SW|K|570B|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 17:35:28.0000000|3072558.0000000000|13800607.0000000000|11920 BRAES PARK DR|HOUSTON|TX|77071|1188990030011|2025-04-18 17:35:28.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH104|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW||FULL|75 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Dara Lewis created Tree Trim 4/18/2025 12:35:33 PM||+++ ADDRESS WARNING +++Entered Address: 11900 BRAES PARK DRValidated Address: 11920 BRAES PARK DR - Address Id: 1201885+++ ADDRESS WARNING +++A referral will be forwarded to Forestry to cut/trim the low hanging tree from over the street on 11900 Braes Park|Parks and Recreation 2500143852|2500143852|7629 PARKER RD HOUSTON TX 77016|29.8611|-95.2907|Routed|2025-04-18 12:34:51.0000000||Missed Recycling Pickup - 2500143852 - 7629 PARKER RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 5:36PM|NE|B|415W|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 17:36:03.0000000|3144031.5000000000|13879274.0000000000|7629 PARKER RD|HOUSTON|TX|77016|0824870000008|2025-04-18 17:34:51.0000000|EAST LITTLE YORK / HOMESTEAD||NETU111|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Missed Recycling Pickup 4/18/2025 12:36:0||NULL|Solid Waste Management 2500143851|2500143851|4310 BUNGALOW LN HOUSTON 77047|29.6313|-95.3594|Routed|2025-04-18 12:34:14.0000000||Liaison Comm - 2500143851 - 4310 BUNGALOW LN|Liaison Comm|5 Working Days|Apr 25 2025 5:42PM|SE|D|573L|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 17:35:26.0000000|3124874.0000000000|13795081.0000000000|4310 BUNGALOW LN|HOUSTON||77047|0971740000014|2025-04-18 17:34:14.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Liaison Comm 4/18/2025 12:35:26 PM||Both reports have expired and the container has not been replaced yet.|311 HelpLine 2500143850|2500143850|6114 WESTOVER ST HOUSTON TX 77033|29.6626|-95.32|No Violation Found|2025-04-18 12:34:03.0000000|Apr 18 2025 1:53PM|Occupancy Violation - 2500143850 - 6114 WESTOVER ST|Occupancy Violation|7 Calendar Days|Apr 25 2025 5:35PM|SE|D|534Y|Public Works|Houston Permitting Center|Occupancy Violation|1|Resolved|2025-04-18 17:35:50.0000000|3137014.0000000000|13806839.0000000000|6114 WESTOVER ST|HOUSTON|TX|77033|0790070060004|2025-04-18 17:34:03.0000000|SOUTH PARK||SEFR103|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|no further action required||caller states a business is being ran from this home states it is a boarding type homewould like to get home inspected also requesting contact|no further action required 2500143849|2500143849|5007 APOLLO ST HOUSTON TX 77018|29.838|-95.4288|Routed|2025-04-18 12:33:57.0000000||Missed Garbage Pickup - 2500143849 - 5007 APOLLO ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:38PM|NW|H|452F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:38:52.0000000|3100520.2500000000|13869514.0000000000|5007 APOLLO ST|HOUSTON|TX|77018|0973560000003|2025-04-18 17:33:57.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Garbage Pickup 4/18/2025 12:38:5||NULL|Solid Waste Management 2500143848|20522282-2500143848|9444 KIRBY DR HOUSTON TX 77054|29.6673|-95.414|Routed - Integrated|2025-04-18 12:33:43.0000000||Water Service - 20522282-2500143848 - 9444 KIRBY DR|Water Service|2 Calendar Days|Apr 20 2025 5:38PM|SW|K|532Y|Public Works|Houston Water|Water Service|0|Active|2025-04-18 17:38:51.0000000|3107133.9400000000|13807620.1300000000|9444 KIRBY DR|HOUSTON|TX|77054|1090370000005|2025-04-18 17:33:43.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Water Service 4/18/2025 12:38:51 PM||There is a water in the center median near 9444 Kirby|Public Works 2500143847|20522283-2500143847|4518 GALESBURG ST HOUSTON 77051|29.6658|-95.3593|Service Completed|2025-04-18 12:32:37.0000000|Apr 18 2025 1:38PM|Sewer Wastewater - 20522283-2500143847 - 4518 GALESBURG ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 5:39PM|SE|D|533Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 17:39:01.0000000|3124508.7500000000|13807634.0000000000|4518 GALESBURG ST|HOUSTON||77051|0761490050004|2025-04-18 17:32:37.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:37:41 PM - Case # 20522283 -2500143847: An investiga||GRIFFIN DREYLYN04/18/2025 12:19 PMMade contact Michelle Booker on site. Issue is waste line backing up in her three homes. Refer to Waste water via dispatch.|4/18/2025 1:37:41 PM - Case # 20522283 -2500143847: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143845|2500143845|16327 BUNKER RIDGE RD HOUSTON 77053|29.584|-95.4559|Routed|2025-04-18 12:32:03.0000000||Liaison Comm - 2500143845 - 16327 BUNKER RIDGE RD|Liaison Comm|5 Working Days|Apr 25 2025 5:40PM|SW|K|611D|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 17:33:16.0000000|3094726.5000000000|13776935.0000000000|16327 BUNKER RIDGE RD|HOUSTON||77053|3540020020070907|2025-04-18 17:32:03.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Liaison Comm 4/18/2025 12:33:16 PM||Reports have expired and the container has not been replaced yet.|311 HelpLine 2500143844|2500143844|4706 LOTUS ST HOUSTON TX 77045|29.6353|-95.4515|Routed|2025-04-18 12:31:45.0000000||Missed Garbage Pickup - 2500143844 - 4706 LOTUS ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:32PM|SW|K|571M|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:32:13.0000000|3095569.2500000000|13795634.0000000000|4706 LOTUS ST|HOUSTON|TX|77045|0964900000014|2025-04-18 17:31:45.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Missed Garbage Pickup 4/18/2025 12:32:13||4706 lotus|Solid Waste Management 2500143843|2500143843|2516 EVERETT ST HOUSTON TX 77009|29.785|-95.3638|Routed|2025-04-18 12:31:04.0000000||Missed Heavy Trash Pickup - 2500143843 - MCINTOSH ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 5:40PM|NE|H|493C|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 17:33:22.0000000|3121751.0000000000|13850857.0000000000|2516 EVERETT ST|HOUSTON|TX|77009|0272590000012|2025-04-18 17:31:04.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Missed Heavy Trash Pickup 4/18/2025 12:3||+++ ADDRESS WARNING +++Entered Address: MCINTOSH STValidated Address: 2516 EVERETT ST - Address Id: 44645+++ ADDRESS WARNING +++Correct address: 0 Mccintosh Nearby address 904 and 906 Mccintosh|Solid Waste Management 2500143842|221334-2500143842|2121 MEMORIAL DR HOUSTON TX 77019|29.7627|-95.3811|Routed - Integrated|2025-04-18 12:30:14.0000000||Tree Trim - 221334-2500143842 - 2145 MEMORIAL DR|Tree Trim|75 Calendar Days|Jul 2 2025 5:30PM|NW|H|493K|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 17:30:43.0000000|3116557.7500000000|13842675.0000000000|2121 MEMORIAL DR|HOUSTON|TX|77019|none|2025-04-18 17:30:14.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|75 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 2145 MEMORIAL DRValidated Address: 2121 MEMORIAL DR - Address Id: 2106334+++ ADDRESS WARNING +++A referral will be sent to Forestry Division to trim tree limbs blocking Street Name Sign for East bound Traffic on 2145|Parks and Recreation 2500143840|20522280-2500143840|903 W MELWOOD ST HOUSTON TX 77009|29.7945|-95.3829|Routed - Integrated|2025-04-18 12:28:48.0000000||Water Leak - 20522280-2500143840 - 903 W MELWOOD ST|Water Leak|10 Calendar Days|Apr 28 2025 5:30PM|NW|H|453X|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 17:30:21.0000000|3115566.0000000000|13854160.0000000000|903 W MELWOOD ST|HOUSTON|TX|77009|0621170000018|2025-04-18 17:28:48.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH122|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Water Leak 4/18/2025 12:30:21 PM||NULL|Public Works 2500143838|20522281-2500143838|3703 WENTWORTH ST HOUSTON TX 77004|29.7165|-95.3553|Routed - Integrated|2025-04-18 12:26:33.0000000||Fire Hydrant - 20522281-2500143838 - 3703 WENTWORTH ST|Fire Hydrant|12 Calendar Days|Apr 30 2025 5:28PM|SE|D|533D|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-18 17:28:53.0000000|3125197.0000000000|13826086.0000000000|3703 WENTWORTH ST|HOUSTON|TX|77004|0741240060007|2025-04-18 17:26:33.0000000|MACGREGOR|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:56:46||standing water around the hydrant|Public Works 2500143837|2500143837|8436 FOLKSTONE LN HOUSTON TX 77075|29.6156|-95.2667|Routed|2025-04-18 12:26:03.0000000||Litter Esplanade Median - 2500143837 - 10400 MONROE RD|Litter Esplanade Median|7 Calendar Days|Apr 25 2025 5:30PM|SE|I|575U|Parks and Recreation|Greenspace Management|Litter Esplanade Median|0|Active|2025-04-18 17:30:10.0000000|3154422.5000000000|13790225.0000000000|8436 FOLKSTONE LN|HOUSTON|TX|77075|0772790120023|2025-04-18 17:26:03.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE|PR GreenspaceStatistics|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Litter Esplanade Median 4/18/2025 12:30:||+++ ADDRESS WARNING +++Entered Address: 10400 MONROE RDValidated Address: 8436 FOLKSTONE LN - Address Id: 1206695+++ ADDRESS WARNING +++matresses in the middle of the median|Parks and Recreation 2500143836|33621-2500143836|2424 DUNSTAN RD HOUSTON TX 77005|29.7195|-95.4164|Routed - Integrated|2025-04-18 12:24:23.0000000||Fire Code Complaint - 33621-2500143836 - 2424 DUNSTAN RD|Fire Code Complaint|4 Calendar Days|Apr 22 2025 5:35PM|SW|C|532C|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-18 17:35:38.0000000|3105785.2500000000|13826583.0000000000|2424 DUNSTAN RD|HOUSTON|TX|77005|0370150000001|2025-04-18 17:24:23.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Fire Code Complaint 4/18/2025 12:35:38 PM||Local foods in rice village has overcrowding / please make citizen contact|Houston Fire Department 2500143835|2500143835|3 MONTGLEN CT HOUSTON TX 77061|29.6753|-95.2838|Routed|2025-04-18 12:22:59.0000000||Missed Heavy Trash Pickup - 2500143835 - 3 MONTGLEN CT|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 5:30PM|SE|I|535T|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 17:23:51.0000000|3148348.0000000000|13811817.0000000000|3 MONTGLEN CT|HOUSTON|TX|77061|0950650000015|2025-04-18 17:22:59.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU106|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Missed Heavy Trash Pickup 4/18/2025 12:2||NULL|Solid Waste Management 2500143834|2500143834|5622 W 43RD ST HOUSTON TX 77092|29.8333|-95.4756|Routed|2025-04-18 12:21:44.0000000||Missed Yard Waste Pickup - 2500143834 - 5622 W 43RD ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 5:22PM|NW|A|451F|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 17:22:16.0000000|3085737.0000000000|13867365.0000000000|5622 W 43RD ST|HOUSTON|TX|77092|0852080000013|2025-04-18 17:21:44.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-09|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Yard Waste Pickup 4/18/2025 12:2||NULL|Solid Waste Management 2500143833|2500143833|1702 LIBBEY DR HOUSTON TX 77018|29.8313|-95.4429|Routed|2025-04-18 12:21:06.0000000||Health Code - 2500143833 - 1702 LIBBEY DR|Health Code|55 Calendar Days|Jun 12 2025 5:26PM|NW|C|452J|Health|Environmental Health|Health Code|0|Active|2025-04-18 17:26:09.0000000|3096141.7600000000|13866966.9300000000|1702 LIBBEY DR|HOUSTON|TX|77018|0731000420009|2025-04-18 17:21:06.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE||3rd Thursday|NE|HLT HealthCode|FULL|55 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Health Code 4/18/2025 12:26:09 PM||Property Address: 1702 Libbey Drive Houston Texas (owned by Jesus and Deena Alcorta). They have left their rotting tree brush debris and branches in a large pile in their backyard for over 6 months. Rats and other vermin appear to have started nesting t|Health 2500143832|2500143832||29.7584|-95.3698|Service Completed - Further Actions|2025-04-18 12:20:26.0000000|Apr 18 2025 1:56PM|MYR Communications - 2500143832|MYR Communications|10 Calendar Days|Apr 28 2025 5:24PM||||Mayor Office|Mayor Mail|MYR Communications|1|Resolved|2025-04-18 17:24:24.0000000|0|0|||||none|2025-04-18 17:20:26.0000000||||||||||||MYR Communication||10 Calendar Days|Email|2025-04-20 11:15:04.1430000|Referred to Ceremonial Documents||Proposal for a Type I diabetes screening day in Houston|Referred to Ceremonial Documents 2500143831|12697360-2500143831|7318 GUADALCANAL RD HOUSTON TX 77033|29.6795|-95.3465|Routed - Integrated|2025-04-18 12:20:21.0000000||Street Condition - 12697360-2500143831 - 7318 GUADALCANAL RD|Street Condition|30 Calendar Days|May 18 2025 5:21PM|SE|D|534S|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 17:21:21.0000000|3128421.2500000000|13812722.0000000000|7318 GUADALCANAL RD|HOUSTON|TX|77033|0751890110026|2025-04-18 17:20:21.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:35:36||street in front of the house is sinking and the areaa accumulates water|Public Works 2500143830|12697361-2500143830|5606 LUFKIN ST HOUSTON TX 77026|29.8065|-95.3126|Routed - Integrated|2025-04-18 12:19:37.0000000||Drainage - 12697361-2500143830 - 5606 LUFKIN ST|Drainage|30 Calendar Days|May 18 2025 5:23PM|NE|B|454U|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 17:23:46.0000000|3137716.2500000000|13859235.0000000000|5606 LUFKIN ST|HOUSTON|TX|77026|0761610030002|2025-04-18 17:19:37.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:35:39||cement is on top the the drain sewer and citizen wants someone to come out and clean it up.|Public Works 2500143829|307290-2500143829|8701 GUSTINE LN HOUSTON TX 77031|29.6687|-95.5311|Routed - Integrated|2025-04-18 12:18:34.0000000||Nuisance On Property - 307290-2500143829 - 8701 GUSTINE LN|Nuisance On Property|180 Working Days|Jan 8 2026 6:23PM|SW|J|530X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 17:23:38.0000000|3069925.5700000000|13807009.3400000000|8701 GUSTINE LN|HOUSTON|TX|77031|0481690000001|2025-04-18 17:18:34.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Debris on private property by trash can|Neighborhoods 2500143828|2500143828|3014 ADELIA ST HOUSTON TX 77026|29.7857|-95.3388|Routed|2025-04-18 12:17:21.0000000||Parking Violation - 2500143828 - 3014 ADELIA ST|Parking Violation|19 Calendar Days|May 7 2025 5:20PM|NE|B|494A|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 17:20:51.0000000|3129639.5000000000|13851394.0000000000|3014 ADELIA ST|HOUSTON|TX|77026|0142380000009|2025-04-18 17:17:21.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Parking Violation 4/18/2025 12:20:51 PM||container blocking city services and the ROW trash was not serviced today|Parking Management 2500143826|20522278-2500143826|6021 FONDREN RD HOUSTON TX 77036|29.7145|-95.5198|Routed - Integrated|2025-04-18 12:16:40.0000000||Fire Hydrant - 20522278-2500143826 - 7663 GULFTON ST|Fire Hydrant|12 Calendar Days|Apr 30 2025 5:16PM|SW|J|530C|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-18 17:16:40.0000000|3073037.2500000000|13823747.0000000000|6021 FONDREN RD|HOUSTON|TX|77036|0982060000001|2025-04-18 17:16:40.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Saleema Khimani created Fire Hydrant 4/18/2025 12:16:40 PM||+++ ADDRESS WARNING +++Entered Address: 7663 GULFTON STValidated Address: 6021 FONDREN RD - Address Id: 1903660+++ ADDRESS WARNING +++Fire Hydrant UFID# 7789392 the corner of Gulfton and Fondren Rd is leaking|Public Works 2500143825|20522276-2500143825|3235 REEVES ST HOUSTON TX 77004|29.7285|-95.3581|Service Completed|2025-04-18 12:15:47.0000000|Apr 19 2025 3:16PM|Water Leak - 20522276-2500143825 - 3235 REEVES ST|Water Leak|10 Calendar Days|Apr 28 2025 5:15PM|SE|D|493Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 17:15:47.0000000|3124162.0000000000|13830432.0000000000|3235 REEVES ST|HOUSTON|TX|77004|0530170000019|2025-04-18 17:15:47.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 3:15:32 PM - Case # 20522276 -2500143825: All investig||NULL|4/19/2025 3:15:32 PM - Case # 20522276 -2500143825: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143824|20522279-2500143824|1108 COLUMBUS ST HOUSTON TX 77019|29.7567|-95.3914|Service Completed|2025-04-18 12:15:42.0000000|Apr 19 2025 1:50PM|Water Leak - 20522279-2500143824 - 1120 COLUMBUS ST|Water Leak|10 Calendar Days|Apr 28 2025 5:17PM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 17:17:02.0000000|3113226.0000000000|13840294.0000000000|1108 COLUMBUS ST|HOUSTON|TX|77019|0101660000040|2025-04-18 17:15:42.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 1:49:23 PM - Case # 20522279 -2500143824: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 1120 COLUMBUS STValidated Address: 1108 COLUMBUS ST - Address Id: 123907+++ ADDRESS WARNING +++1120 COLUMBUS ST stated leak is between gushing and a geyser|4/19/2025 1:49:23 PM - Case # 20522279 -2500143824: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143823|2500143823|11423 HORNBROOK DR HOUSTON 77099|29.6617|-95.5813|Routed|2025-04-18 12:15:17.0000000||SWM Escalation - 2500143823 - 11423 HORNBROOK DR|SWM Escalation|3 Working Days|Apr 23 2025 5:23PM|SW|F|529X|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 17:16:26.0000000|3054074.7500000000|13803993.0000000000|11423 HORNBROOK DR|HOUSTON||77099|1025150000017|2025-04-18 17:15:17.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-05|MONDAY-B|SW|S|1st Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/18/2025 12:16:26 PM||please pick up old can she has her new one|Solid Waste Management 2500143822|2500143822|5306 RICKY ST HOUSTON TX 77033|29.6496|-95.3454|Routed|2025-04-18 12:14:45.0000000||Container Replacement - 2500143822 - 5314 RICKY ST|Container Replacement|10 Calendar Days|Apr 28 2025 5:15PM|SE|D|574A|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 17:15:29.0000000|3129132.0000000000|13801814.0000000000|5306 RICKY ST|HOUSTON|TX|77033|1463570010001|2025-04-18 17:14:45.0000000|SUNNYSIDE|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Container Replacement 4/18/2025 12:15:2||+++ ADDRESS WARNING +++Entered Address: 5314 RICKY STValidated Address: 5306 RICKY ST - Address Id: 226209+++ ADDRESS WARNING +++35301383003|Solid Waste Management 2500143821|2500143821|7429 LONG POINT RD HOUSTON TX 77055|29.8018|-95.4774|Routed|2025-04-18 12:12:28.0000000||Parking Violation - 2500143821 - 7429 LONG POINT RD|Parking Violation|19 Calendar Days|May 7 2025 5:17PM|NW|A|451T|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 17:17:31.0000000|3085542.4400000000|13855897.3700000000|7429 LONG POINT RD|HOUSTON|TX|77055|0973480000001|2025-04-18 17:12:28.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE||4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 12:17:31 PM||Apartment complex has many 40' storage containers that one of the residents had left there which are blocking handicap parking as well as regular parking. So cars part on nearby streets along yards and on property.|Parking Management 2500143820|2500143820|4826 RIDGETON DR HOUSTON TX 77053|29.5889|-95.4577|Service Completed|2025-04-18 12:08:48.0000000|Apr 19 2025 7:55AM|Missed Garbage Pickup - 2500143820 - 4826 RIDGETON DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:09PM|SW|K|611C|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-18 17:09:39.0000000|3094103.5000000000|13778700.0000000000|4826 RIDGETON DR|HOUSTON|TX|77053|6250030087200907|2025-04-18 17:08:48.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-07|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced by Driver Morris on 4/18/25||4826 ridgetomn dr|Serviced by Driver Morris on 4/18/25 2500143819|20522274-2500143819|8601 MARTIN LUTHER KING BLVD HOUSTON TX 77033|29.6583|-95.3361|Service Completed|2025-04-18 12:08:31.0000000|Apr 18 2025 1:38PM|Water Leak - 20522274-2500143819 - 8601 MARTIN LUTHER KING BLVD|Water Leak|10 Calendar Days|Apr 28 2025 5:10PM|SE|D|574A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 17:10:20.0000000|3131939.2500000000|13805142.0000000000|8601 MARTIN LUTHER KING BLVD|HOUSTON|TX|77033|0470560000096|2025-04-18 17:08:31.0000000|SOUTH PARK||SEFR107|FRIDAY|SE|SEFR-A-06|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:37:38 PM - Case # 20522274 -2500143819: An investiga||gas station|4/18/2025 1:37:38 PM - Case # 20522274 -2500143819: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143818|2500143818|7143 BROOK STONE DR HOUSTON TX 77040|29.8692|-95.4973|Routed|2025-04-18 12:08:09.0000000||Container Repair - 2500143818 - 7143 BROOK STONE DR|Container Repair|10 Calendar Days|Apr 28 2025 5:09PM|NW|A|411S|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 17:09:35.0000000|3078466.0000000000|13880223.0000000000|7143 BROOK STONE DR|HOUSTON|TX|77040|1024640000015|2025-04-18 17:08:09.0000000|GREATER INWOOD|Near Northwest MD|NWFR103|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Container Repair 4/18/2025 12:09:35 PM||4801-1160-2292|Solid Waste Management 2500143817|307289-2500143817|1702 LIBBEY DR HOUSTON TX 77018|29.8313|-95.4429|Routed - Integrated|2025-04-18 12:08:03.0000000||Nuisance On Property - 307289-2500143817 - 1702 LIBBEY DR|Nuisance On Property|180 Working Days|Jan 8 2026 6:13PM|NW|C|452J|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 17:13:14.0000000|3096141.7600000000|13866966.9300000000|1702 LIBBEY DR|HOUSTON|TX|77018|0731000420009|2025-04-18 17:08:03.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE||3rd Thursday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Address: 1702 Libbey Drive Houston Texas 77018|Neighborhoods 2500143816|20522277-2500143816|5468 HOLLY SPRINGS DR HOUSTON TX 77056|29.7596|-95.4732|Routed - Integrated|2025-04-18 12:07:31.0000000||Water Leak - 20522277-2500143816 - 5468 HOLLY SPRINGS DR|Water Leak|10 Calendar Days|Apr 28 2025 5:14PM|NW|G|491K|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 17:14:50.0000000|3087311.0000000000|13840602.0000000000|5468 HOLLY SPRINGS DR|HOUSTON|TX|77056|0752020500007|2025-04-18 17:07:31.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Water Leak 4/18/2025 12:14:50 PM||citizen stated they were advise to have the meter check by water cs|Public Works 2500143815|20522272-2500143815|2929 SUNBEAM ST HOUSTON TX 77051|29.6502|-95.3803|Service Completed|2025-04-18 12:07:20.0000000|Apr 18 2025 2:34PM|Water Leak - 20522272-2500143815 - 2929 SUNBEAM ST|Water Leak|10 Calendar Days|Apr 28 2025 5:08PM|SE|D|573B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 17:08:56.0000000|3118015.5000000000|13801743.0000000000|2929 SUNBEAM ST|HOUSTON|TX|77051|0810170000002|2025-04-18 17:07:20.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:32:53 PM - Case # 20522272 -2500143815: An investiga||2929 sunbeam st 77051Meter leak steady flow|4/18/2025 2:32:53 PM - Case # 20522272 -2500143815: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143814|2500143814|1706 JOHANNA DR HOUSTON TX 77055|29.8009|-95.4828|Service Completed|2025-04-18 12:07:06.0000000|Apr 18 2025 2:32PM|Building Code Violation - 2500143814 - 1706 JOHANNA DR|Building Code Violation|7 Calendar Days|Apr 25 2025 5:53PM|NW|A|451T|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-18 17:53:09.0000000|3083849.6400000000|13855439.5700000000|1706 JOHANNA DR|HOUSTON|TX|77055|1421760010001|2025-04-18 17:07:06.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE||4th Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|This address has an active project with multiple permits purchas||Builder does not secure building site. This site has been cleared and huge deep trench dg 18 months ago (early 202(zzz) and then construction stopped. This site needs to be secured otherwise children from nearby apartment play there and it is dangerous and|This address has an active project with multiple permits purchased that are subject to field inspections. Referred to Structural Dept. xxx-xxx-xxxx. 2500143812|2500143812|8816 BERTWOOD ST HOUSTON TX 77016|29.8417|-95.3096|Routed|2025-04-18 12:06:59.0000000||Trash Dumping or Illegal Dumpsite - 2500143812 - 8816 bertwood street|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 5:08PM|NE|B|454H|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 17:08:48.0000000|3138269.2500000000|13872028.0000000000|8816 BERTWOOD ST|HOUSTON|TX|77016|0700530120005|2025-04-18 17:06:59.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Trash Dumping or Illegal Dumpsite 4/18/||+++ ADDRESS WARNING +++Entered Address: 8816 bertwood streetValidated Address: 8816 BERTWOOD ST - Address Id: 98864+++ ADDRESS WARNING +++|Solid Waste Management 2500143811|2500143811|39 N PALMER ST HOUSTON TX 77003|29.754|-95.3409|Service Completed|2025-04-18 12:06:49.0000000|Apr 18 2025 12:14PM|Building Code Violation - 2500143811 - 39 N PALMER ST|Building Code Violation|7 Calendar Days|Apr 25 2025 5:09PM|NE|H|494N|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-18 17:09:30.0000000|3129329.0000000000|13839842.0000000000|39 N PALMER ST|HOUSTON|TX|77003|1396690010002|2025-04-18 17:06:49.0000000|SECOND WARD|East End MD|SEMO103|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|This is not a building code violation. Please make 311 complaint||trash and debris blowing out of this property|This is not a building code violation. Please make 311 complaint with Dept of Neighborhood (Nuisance) 2500143810|2500143810|2121 TIDWELL RD HOUSTON TX 77093|29.8484|-95.3501|Routed|2025-04-18 12:05:38.0000000||Dead Animal Collection - 2500143810 - 2121 TIDWELL RD|Dead Animal Collection|4 Calendar Days|Apr 22 2025 5:05PM|NE|H|453D|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 17:05:38.0000000|3125339.0000000000|13874065.0000000000|2121 TIDWELL RD|HOUSTON|TX|77093|0641390020013|2025-04-18 17:05:38.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO103|MONDAY|NE|NEMO-B-04|MONDAY-B|NE|S|2nd Thursday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Dead Animal Collection 4/18/2025 12:05:39 PM||NULL|Solid Waste Management 2500143809|2500143809|11907 ROSSVILLE OAKS LN HOUSTON TX 77071|29.6507|-95.5176|Routed|2025-04-18 12:04:09.0000000||Missed Garbage Pickup - 2500143809 - 11907 ROSSVILLE OAKS LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:05PM|SW|K|570C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:05:31.0000000|3074422.0000000000|13800619.0000000000|11907 ROSSVILLE OAKS LN|HOUSTON|TX|77071|1150680110008|2025-04-18 17:04:09.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Missed Garbage Pickup 4/18/2025 12:05:3||new home development in new construction area trash continues to get missed|Solid Waste Management 2500143808|20522271-2500143808|3300 TRAVIS ST HOUSTON TX 77002|29.7413|-95.3785|Service Completed|2025-04-18 12:03:54.0000000|Apr 18 2025 4:58PM|Fire Hydrant - 20522271-2500143808 - 3303 TRAVIS ST|Fire Hydrant|12 Calendar Days|Apr 30 2025 5:04PM|SW|D|493T|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-18 17:04:01.0000000|3117479.2500000000|13834927.0000000000|3300 TRAVIS ST|HOUSTON|TX|77002|1225110010003|2025-04-18 17:03:54.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:57:33 PM - Case # 20522271 -2500143808: All investig||+++ ADDRESS WARNING +++Entered Address: 3303 TRAVIS STValidated Address: 3300 TRAVIS ST - Address Id: 36883+++ ADDRESS WARNING +++Fire Hydrant UFID# 4145485 valve stem is strip|4/18/2025 4:57:33 PM - Case # 20522271 -2500143808: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143807|12697359-2500143807|10454 RICHMOND AVE HOUSTON TX 77072|29.7046|-95.5604|Routed - Integrated|2025-04-18 12:03:23.0000000||Traffic Signal Maintenance - 12697359-2500143807 - 10202 bellaire boulevard|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 5:04PM|SW|F|489Z|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 17:04:39.0000000|3060302.0000000000|13828354.0000000000|10454 RICHMOND AVE|HOUSTON|TX|77072|1201670010005|2025-04-18 17:03:23.0000000|WESTCHASE|Westchase MD|||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Traffic Signal Maintenance 4/18/2025 12:||+++ ADDRESS WARNING +++Entered Address: 10202 bellaire boulevardValidated Address: 10454 RICHMOND AVE - Address Id: 242644+++ ADDRESS WARNING +++Signal stuck on red for too long causing trafficat Rogerdale and westbound on Bellaire Blvd|Public Works 2500143806|2500143806|11402 LEMOND DR HOUSTON TX 77016|29.8856|-95.2907|Routed|2025-04-18 12:03:20.0000000||Missed Garbage Pickup - 2500143806 - 11402 LEMOND DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:04PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:04:16.0000000|3143740.7500000000|13888212.0000000000|11402 LEMOND DR|HOUSTON|TX|77016|0913940000036|2025-04-18 17:03:20.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/18/2025 12:04||NULL|Solid Waste Management 2500143805|2500143805|3101 DENNIS ST HOUSTON TX 77004|29.7345|-95.356|Routed|2025-04-18 12:03:06.0000000||Recycling Participation NEW - 2500143805 - 3101 DENNIS ST|Recycling Participation NEW|24 Calendar Days|May 12 2025 5:03PM|SE|D|493Z|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 17:03:44.0000000|3124763.0000000000|13832613.0000000000|3101 DENNIS ST|HOUSTON|TX|77004|0372310000006|2025-04-18 17:03:06.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Recycling Participation NEW 4/18/2025 12:||3101 Dennis St Houston TX 77004130112401232|Solid Waste Management 2500143804|2500143804|2324 N MAIN ST HOUSTON 77009|29.7817|-95.364|Routed|2025-04-18 12:02:55.0000000||Liaison Comm - 2500143804 - 2324 N MAIN ST|Liaison Comm|5 Working Days|Apr 25 2025 5:11PM|NE|H|493C|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 17:04:18.0000000|3121710.7500000000|13849682.0000000000|2324 N MAIN ST|HOUSTON||77009|0032470000006|2025-04-18 17:02:55.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Liaison Comm 4/18/2025 12:04:18 P||3312-7412-1374still waiting for a Replacement can|311 HelpLine 2500143802|2500143802|3101 DENNIS ST HOUSTON TX 77004|29.7345|-95.356|Routed|2025-04-18 12:02:12.0000000||New Resident Container - 2500143802 - 3101 DENNIS ST|New Resident Container|12 Calendar Days|Apr 30 2025 5:02PM|SE|D|493Z|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 17:02:55.0000000|3124763.0000000000|13832613.0000000000|3101 DENNIS ST|HOUSTON|TX|77004|0372310000006|2025-04-18 17:02:12.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created New Resident Container 4/18/2025 12:02:55||3101 Dennis St Houston TX 77004130112401232|Solid Waste Management 2500143801|307288-2500143801|7411 JANAK DR HOUSTON TX 77055|29.7994|-95.4766|Routed - Integrated|2025-04-18 12:01:40.0000000||Junk Motor Vehicle - 307288-2500143801 - 7411 JANAK DR|Junk Motor Vehicle|176 Working Days|Jan 2 2026 6:06PM|NW|A|451X|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-18 17:06:42.0000000|3085813.7100000000|13855024.3700000000|7411 JANAK DR|HOUSTON|TX|77055|0821850000011|2025-04-18 17:01:40.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE||4th Wednesday|NE||FULL|176 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Home owner parks vehicles in front yard and side yard even though has 2 car wide drive way. And sometimes cars left overnight on street for few days at a time|Neighborhoods 2500143800|2500143800|5101 GUNNISON ST HOUSTON TX 77053|29.598|-95.4577|Routed|2025-04-18 12:01:34.0000000||Missed Garbage Pickup - 2500143800 - 5101 GUNNISON ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 5:02PM|SW|K|571Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 17:02:15.0000000|3094017.7500000000|13782029.0000000000|5101 GUNNISON ST|HOUSTON|TX|77053|0812150000011|2025-04-18 17:01:34.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR110|FRIDAY|SW|SWFR-B-09|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/18/2025 12:02:15||5101 Gunnison St|Solid Waste Management 2500143799|20522273-2500143799|2613 MCDANIEL ST HOUSTON 77093|29.8315|-95.3447|Service Completed|2025-04-18 12:01:29.0000000|Apr 19 2025 12:24PM|Sewer Wastewater - 20522273-2500143799 - 2601-2615 McDaniel St|Sewer Wastewater|1 Calendar Day|Apr 19 2025 5:09PM|NE|H|454J|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 17:09:45.0000000|3127263.5000000000|13867979.0000000000|2613 MCDANIEL ST|HOUSTON||77093|0422290000285|2025-04-18 17:01:29.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|4/19/2025 12:22:52 PM - Case # 20522273 -2500143799: All investi||HASTY LIONEL 04/18/2025 11:12 AMTech support has investigated area of concern. Cave-in in the vicinity is incidental to the Sanitary system in the vicinity. Referred via dispatch to waste water for further investigation. PICTURES ATTACHED|4/19/2025 12:22:52 PM - Case # 20522273 -2500143799: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143798|20522270-2500143798|4802 HARDY ST HOUSTON TX 77009|29.8036|-95.3522|Service Completed|2025-04-18 12:00:49.0000000|Apr 18 2025 3:04PM|Sewer Wastewater - 20522270-2500143798 - 4802 HARDY ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 5:00PM|NE|H|453V|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 17:00:49.0000000|3125194.7500000000|13857774.0000000000|4802 HARDY ST|HOUSTON|TX|77009|0311360000005|2025-04-18 17:00:49.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:03:11 PM - Case # 20522270 -2500143798: All investig||NULL|4/18/2025 3:03:11 PM - Case # 20522270 -2500143798: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143797|2500143797|S RICE AVE BEVERLY HILL ST HOUSTON TX 77056|29.7301|-95.4682|Routed|2025-04-18 11:59:25.0000000||Parking Violation - 2500143797 - S RICE AVE BEVERLY HILL ST|Parking Violation|19 Calendar Days|May 7 2025 5:04PM|SW|J|491Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 17:04:26.0000000|3089184.1900000000|13829887.2400000000|S RICE AVE BEVERLY HILL ST|HOUSTON|TX|77056|0936330000001|2025-04-18 16:59:25.0000000|GREATER UPTOWN||||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 12:04:26 PM||Abandoned car on corrner of S. Rice Avenue and Beverley Hill St (ZIP 7705(zzz) - Black Chevrolet cars Plate No. PMF-6301 Expired Inspection sticker 04:22 - been parked in same spot for 2 to 3 weeks. Damage to front lwft headlight|Parking Management 2500143796|2500143796|6402 STANDING OAKS ST HOUSTON TX 77050|29.9014|-95.2949|Routed|2025-04-18 11:58:50.0000000||Missed Heavy Trash Pickup - 2500143796 - 6402 STANDING OAKS ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 5:07PM|NE|B|415E|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 17:00:36.0000000|3142215.5000000000|13893893.0000000000|6402 STANDING OAKS ST|HOUSTON|TX|77050|0981030000001|2025-04-18 16:58:50.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Heavy Trash Pickup 4/18/2025 12:||6402 standing oajscitizen is requesting a curtesy pick up for elderly women|Solid Waste Management 2500143794|2500143794|222 E 25TH ST HOUSTON TX 77008|29.8089|-95.3965|Routed|2025-04-18 11:57:20.0000000||Missed Yard Waste Pickup - 2500143794 - 222 E 25TH ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 5:02PM|NW|C|453S|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 17:02:22.0000000|3111096.9600000000|13859260.9000000000|222 E 25TH ST|HOUSTON|TX|77008|0562800000011|2025-04-18 16:57:20.0000000|GREATER HEIGHTS||NWTH119|THURSDAY|NW|NETH-B-02|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/18/2025 12:02:22||We have had COH approved bagged grass clippings sitting out for several weeks without getting pickup. Our normal trash and recycling bin service has been on time but they just skip over the bags|Solid Waste Management 2500143793|20522268-2500143793|5614 DOLORES ST HOUSTON TX 77057|29.7346|-95.4783|Service Completed|2025-04-18 11:57:00.0000000|Apr 19 2025 4:24PM|Water Service - 20522268-2500143793 - 5614 DOLORES ST|Water Service|2 Calendar Days|Apr 20 2025 4:57PM|SW|J|491X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 16:57:54.0000000|3085989.0000000000|13831488.0000000000|5614 DOLORES ST|HOUSTON|TX|77057|1239010010005|2025-04-18 16:57:00.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 4:23:35 PM - Case # 20522268 -2500143793: The case you||NULL|4/19/2025 4:23:35 PM - Case # 20522268 -2500143793: The case you reported is closed after research. 2500143792|2500143792|5701 LOST FOREST DR HOUSTON TX 77092|29.8506|-95.4787|Routed|2025-04-18 11:55:55.0000000||Health Code - 2500143792 - 5701 LOST FOREST DR|Health Code|55 Calendar Days|Jun 12 2025 5:00PM|NW|A|451B|Health|Environmental Health|Health Code|0|Active|2025-04-18 17:00:10.0000000|3084594.2500000000|13873630.0000000000|5701 LOST FOREST DR|HOUSTON|TX|77092|0430120000158|2025-04-18 16:55:55.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Health Code 4/18/2025 12:00:10 PM||ac not working stove not working bathtubs are rotted|Health 2500143791|2500143791|7411 JANAK DR HOUSTON TX 77055|29.7994|-95.4766|Routed|2025-04-18 11:55:38.0000000||Parking Violation - 2500143791 - 7411 JANAK DR|Parking Violation|19 Calendar Days|May 7 2025 5:00PM|NW|A|451X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 17:00:41.0000000|3085813.7100000000|13855024.3700000000|7411 JANAK DR|HOUSTON|TX|77055|0821850000011|2025-04-18 16:55:38.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE||4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 12:00:41 PM||Silver construction trailer left in driveway for weeks at a time. Deed restrictions prohibit visible trailers. This home owner refuses to cooperate. Please speak with them and explain problem.|Parking Management 2500143790|20522269-2500143790|2035 SKINNER RD HOUSTON 77093|29.8676|-95.354|Service Completed|2025-04-18 11:54:35.0000000|Apr 18 2025 1:28PM|Sewer Wastewater - 20522269-2500143790 - 2035 Skinner Rd|Sewer Wastewater|1 Calendar Day|Apr 19 2025 4:57PM|NE|B|413V|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 16:57:57.0000000|3123906.5000000000|13881012.0000000000|2035 SKINNER RD|HOUSTON||77093|0582450010085|2025-04-18 16:54:35.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|4/18/2025 1:27:08 PM - Case # 20522269 -2500143790: Investigatio||HASTY LIONEL 04/18/2025 11:43 AMTech support has investigated area of concern. Cave-in in the vicinity is incidental to the Sanitary system. Referred via dispatch to waste water for further investigation. pictures attached|4/18/2025 1:27:08 PM - Case # 20522269 -2500143790: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500143789|2500143789|14380 TOMBALL PKWY HOUSTON TX 77086|29.9229|-95.4981|Routed|2025-04-18 11:54:03.0000000||Dead Animal Collection - 2500143789 - 14380 TOMBALL PKWY|Dead Animal Collection|4 Calendar Days|Apr 22 2025 4:55PM|NW|B|371W|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 16:55:18.0000000|3077641.2500000000|13899725.0000000000|14380 TOMBALL PKWY|HOUSTON|TX|77086|none|2025-04-18 16:54:03.0000000||Near Northwest MD||||||||||SWM CollectionsNE|LIMITED|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Dead Animal Collection 4/18/2025 11:5||dead animal under the traffic signal|Solid Waste Management 2500143788|307287-2500143788|1507 JOHANNA DR HOUSTON TX 77055|29.7976|-95.4828|Routed - Integrated|2025-04-18 11:53:41.0000000||Nuisance On Property - 307287-2500143788 - 1507 JOHANNA DR|Nuisance On Property|180 Working Days|Jan 8 2026 5:58PM|NW|A|451X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 16:58:43.0000000|3083764.5600000000|13854331.1500000000|1507 JOHANNA DR|HOUSTON|TX|77055|0770390450002|2025-04-18 16:53:41.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE||4th Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Builder bought land then put wood there to build foundation 6 months ago and never followed through. Wood attracts animals snakes rats and is not properly stored off of the ground. Builder refuses to cooperate and blames foundation construction prope|Neighborhoods 2500143787|2500143787|9007 COMAL ST HOUSTON 77051|29.6616|-95.3701|Routed|2025-04-18 11:52:51.0000000||City Engineer - 2500143787 - 9007 COMAL ST|City Engineer|5 Calendar Days|Apr 23 2025 4:53PM|SE|D|533Y|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-18 16:53:12.0000000|3121129.0000000000|13806004.0000000000|9007 COMAL ST|HOUSTON||77051|1413930010001|2025-04-18 16:52:51.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|HPC CityEngineer|FULL|5 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB Assigned to inspector Stephen on 4/18/2025||Why was this permitted by city and doesn't comply with federal ADA Laws city ordinances or city infrastructure design guidelines?This is also sidewalks to nowhere Please explain and correct.|Public Works 2500143786|2500143786|8417 WOODWARD ST HOUSTON TX 77051|29.67|-95.3734|Routed|2025-04-18 11:52:12.0000000||Container Replacement - 2500143786 - 8417 WOODWARD ST|Container Replacement|10 Calendar Days|Apr 28 2025 4:53PM|SE|D|533X|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 16:53:51.0000000|3119990.2500000000|13809000.0000000000|8417 WOODWARD ST|HOUSTON|TX|77051|0511330020005|2025-04-18 16:52:12.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Replacement 4/18/2025 11:53:51||Black bin needed|Solid Waste Management 2500143783|2500143783|13211 LAND RD HOUSTON TX 77047|29.6177|-95.3713|Routed|2025-04-18 11:49:22.0000000||Missed Garbage Pickup - 2500143783 - 13211 LAND RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:49PM|SE|D|573P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:49:53.0000000|3121235.2500000000|13790017.0000000000|13211 LAND RD|HOUSTON|TX|77047|0261140000139|2025-04-18 16:49:22.0000000|SOUTH ACRES / CRESTMONT PARK|Five Corners HCID #10B|SEFR115|FRIDAY|SE|SEFR-B-01|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Garbage Pickup 4/18/2025 11:49:5||NULL|Solid Waste Management 2500143780|2500143780|7718 BREEZEWAY ST HOUSTON TX 77040|29.8758|-95.5062|Routed|2025-04-18 11:47:26.0000000||Container Replacement - 2500143780 - 7718 BREEZEWAY ST|Container Replacement|10 Calendar Days|Apr 28 2025 4:48PM|NW|A|410V|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 16:48:52.0000000|3075592.7500000000|13882510.0000000000|7718 BREEZEWAY ST|HOUSTON|TX|77040|1053000000022|2025-04-18 16:47:26.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Container Replacement 4/18/2025 11:48:5||4821 2540 2644|Solid Waste Management 2500143779|2500143779|3510 SLUMBER LN HOUSTON 77023|29.705|-95.3206|Routed|2025-04-18 11:46:23.0000000||SWM Escalation - 2500143779 - 3510 SLUMBER LN|SWM Escalation|3 Working Days|Apr 23 2025 4:54PM|SE|I|534G|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 16:47:17.0000000|3136329.7500000000|13822254.0000000000|3510 SLUMBER LN|HOUSTON||77023|0761250130003|2025-04-18 16:46:23.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/18/2025 11:47:17 AM||+++ ADDRESS WARNING +++Entered Address: 3510A SLUMBER LNValidated Address: 6202 PINEWAY BLVD - Address Id: 168454+++ ADDRESS WARNING +++9000340501 3510 slumber|Solid Waste Management 2500143778|307286-2500143778|1528 JOHANNA DR HOUSTON TX 77055|29.7989|-95.4825|Routed - Integrated|2025-04-18 11:45:51.0000000||Nuisance On Property - 307286-2500143778 - 1528 JOHANNA DR|Nuisance On Property|180 Working Days|Jan 8 2026 5:51PM|NW|A|451X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 16:51:07.0000000|3083940.1200000000|13854786.6300000000|1528 JOHANNA DR|HOUSTON|TX|77055|0770390050025|2025-04-18 16:45:51.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE||4th Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Small apartment complex just dumps trash and vegetation along street. This place and its tenants should be ticketed - we are sick and tired of living near it and looking at their trash. Either owner or manager or renters need to be fined after they are|Neighborhoods 2500143777|2500143777|10014 CHESTERFIELD DR HOUSTON TX 77051|29.6492|-95.3731|Routed|2025-04-18 11:45:29.0000000||Missed Garbage Pickup - 2500143777 - 10014 CHESTERFIELD DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:47PM|SE|D|573B|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:47:33.0000000|3120316.0000000000|13801465.0000000000|10014 CHESTERFIELD DR|HOUSTON|TX|77051|0834780000024|2025-04-18 16:45:29.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Garbage Pickup 4/18/2025 11:47:33||Missed trash service|Solid Waste Management 2500143776|2500143776|11100 SAFEGUARD ST HOUSTON TX 77047|29.6383|-95.3588|Routed|2025-04-18 11:44:36.0000000||Graffiti - City Street/Curb - 2500143776 - 11100 SAFEGUARD ST|Graffiti - City Street/Curb|30 Calendar Days|May 18 2025 4:49PM|SE|D|573G|Public Works|Transportation Drainage Operations|Graffiti - City Street/Curb|0|Active|2025-04-18 16:49:38.0000000|3124906.3800000000|13797611.7000000000|11100 SAFEGUARD ST|HOUSTON|TX|77047|0862060000065|2025-04-18 16:44:36.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE||4th Friday|SE|TDO TrafficGraffiti|FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB||Graffiti is painted on the street near the intersection of Brisbane and Safeguard. There is "3:22" sprayed on the entrance of driveways in the intersection of private residences. 11114 and 1118 Safeguard St has 3:22 sprayed on the residences|Public Works 2500143775|20522267-2500143775|5203 STAMPER WAY HOUSTON TX 77056|29.7444|-95.4673|Service Completed|2025-04-18 11:43:54.0000000|Apr 18 2025 4:24PM|Water Leak - 20522267-2500143775 - 5203 STAMPER WAY|Water Leak|10 Calendar Days|Apr 28 2025 4:46PM|SW|G|491U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 16:46:25.0000000|3089354.5000000000|13835124.0000000000|5203 STAMPER WAY|HOUSTON|TX|77056|0790750000004|2025-04-18 16:43:54.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:22:53 PM - Case # 20522267 -2500143775: An investiga||NULL|4/18/2025 4:22:53 PM - Case # 20522267 -2500143775: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143773|20522265-2500143773|5443 SUGAR HILL DR HOUSTON TX 77056|29.7585|-95.4716|Routed - Integrated|2025-04-18 11:43:23.0000000||Water Main Valve - 20522265-2500143773 - 5443 SUGAR HILL DR|Water Main Valve|5 Calendar Days|Apr 23 2025 4:44PM|NW|G|491L|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-18 16:44:05.0000000|3087836.5000000000|13840207.0000000000|5443 SUGAR HILL DR|HOUSTON|TX|77056|0752020130012|2025-04-18 16:43:23.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Water Main Valve 4/18/2025 11:44:05 A||No valve on the meter to havr it shut off.|Public Works 2500143772|20522266-2500143772|2605 CENTER ST HOUSTON TX 77007|29.7693|-95.3856|Service Completed|2025-04-18 11:42:48.0000000|Apr 18 2025 4:08PM|Water Leak - 20522266-2500143772 - 2604 CENTER ST|Water Leak|10 Calendar Days|Apr 28 2025 4:44PM|NW|H|493E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 16:44:00.0000000|3114960.5000000000|13844903.0000000000|2605 CENTER ST|HOUSTON|TX|77007|0071560000004|2025-04-18 16:42:48.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:07:33 PM - Case # 20522266 -2500143772: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 2604 CENTER STValidated Address: 2605 CENTER ST - Address Id: 27308+++ ADDRESS WARNING +++|4/18/2025 4:07:33 PM - Case # 20522266 -2500143772: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143771|2500143771|1312 BOSWELL ST HOUSTON TX 77009|29.7921|-95.3546|Routed|2025-04-18 11:42:05.0000000||Missed Garbage Pickup - 2500143771 - 1312 BOSWELL ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:43PM|NE|H|453Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:43:56.0000000|3124569.7500000000|13853570.0000000000|1312 BOSWELL ST|HOUSTON|TX|77009|0310350000012|2025-04-18 16:42:05.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/18/2025 11:43:5||they kept driving and didn't pick it up I flagged the driver down they didn't stop. I have pictures and videosrubicon: no issues|Solid Waste Management 2500143769|221330-2500143769|1911 KIPLING ST HOUSTON TX 77098|29.7401|-95.4075|Routed - Integrated|2025-04-18 11:39:43.0000000||Tree Code Violation - 221330-2500143769 - 1911 KIPLING ST|Tree Code Violation|52 Calendar Days|Jun 9 2025 4:41PM|SW|C|492V|Parks and Recreation|Forestry|Tree Code Violation|0|Active|2025-04-18 16:41:35.0000000|3108369.0000000000|13834155.0000000000|1911 KIPLING ST|HOUSTON|TX|77098|0542260000003|2025-04-18 16:39:43.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|52 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Tree Code Violation 4/18/2025 11:41:35 AM||See description|Parks and Recreation 2500143768|12697357-2500143768|6801 HAZEN ST HOUSTON TX 77074|29.6915|-95.5034|Routed - Integrated|2025-04-18 11:39:42.0000000||Drainage - 12697357-2500143768 - 6801 HAZEN ST|Drainage|30 Calendar Days|May 18 2025 4:39PM|SW|J|530M|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 16:39:42.0000000|3078478.0000000000|13815558.0000000000|6801 HAZEN ST|HOUSTON|TX|77074|0834220000012|2025-04-18 16:39:42.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:45:37||The citizen is requesting drainage inlets on her street at or near 6801 Hazen ST.|Public Works 2500143766|20522264-2500143766|5122 SANDY GROVE DR HOUSTON TX 77345|30.0516|-95.1669|Routed - Integrated|2025-04-18 11:39:20.0000000||Water Leak - 20522264-2500143766 - 5122 SANDY GROVE DR|Water Leak|10 Calendar Days|Apr 28 2025 4:40PM|GNEHSA|E|337C|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 16:40:33.0000000|3180966.0000000000|13949791.0000000000|5122 SANDY GROVE DR|HOUSTON|TX|77345|1145140050021|2025-04-18 16:39:20.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:40:45||NULL|Public Works 2500143765|2500143765|1711 JACQUELYN DR HOUSTON TX 77055|29.8011|-95.481|Routed|2025-04-18 11:38:36.0000000||Nuisance on Commercial Property - 2500143765 - 1711 JACQUELYN DR|Nuisance on Commercial Property|7 Calendar Days|Apr 25 2025 4:43PM|NW|A|451T|Public Works|Houston Permitting Center|Nuisance on Commercial Property|0|Active|2025-04-18 16:43:41.0000000|3084378.9500000000|13855606.1600000000|1711 JACQUELYN DR|HOUSTON|TX|77055|0700290100008|2025-04-18 16:38:36.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE||4th Wednesday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||RV Trailer park has piles of junk in front of manager's building and trailer. This attracts rats smells and is violation. Also the dumpster overflows and trash left on ground in front of dumpster. Property next door abandoned burned building has trash|Public Works 2500143764|2500143764|1745 COMMONWEALTH ST HOUSTON TX 77006|29.7519|-95.3988|Routed|2025-04-18 11:38:08.0000000||Trash Dumping or Illegal Dumpsite - 2500143764 - COMMONWEALTH ST HADDON ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 4:38PM|NW|C|492R|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 16:38:16.0000000|3111073.2500000000|13838509.0000000000|1745 COMMONWEALTH ST|HOUSTON|TX|77006|0180300000005|2025-04-18 16:38:08.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angelica Brackins created Trash Dumping or Illegal Dumpsite 4/1||+++ ADDRESS WARNING +++Entered Address: COMMONWEALTH ST HADDON STValidated Address: 1745 COMMONWEALTH ST - Address Id: 22301+++ ADDRESS WARNING +++someone cut a tree down and pit the limbs on the side of the|Solid Waste Management 2500143763|2500143763|203 E 38TH ST HOUSTON 77018|29.8206|-95.3977|Routed|2025-04-18 11:36:12.0000000||SWM Escalation - 2500143763 - 203 E 38TH ST|SWM Escalation|3 Working Days|Apr 23 2025 4:44PM|NW|H|453N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 16:37:03.0000000|3110591.7500000000|13863516.0000000000|203 E 38TH ST|HOUSTON||77018|0512160000054|2025-04-18 16:36:12.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/18/2025 11:37:03 AM||432855073057203 E 38th st 77018|Solid Waste Management 2500143762|12697358-2500143762|3300 KIRBY DR HOUSTON TX 77098|29.7355|-95.4191|Routed - Integrated|2025-04-18 11:35:51.0000000||Pothole - 12697358-2500143762 - 3300 KIRBY DR|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|SW|C|492Y|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-18 16:38:48.0000000|3104751.7500000000|13832371.0000000000|3300 KIRBY DR|HOUSTON|TX|77098|1179380030001|2025-04-18 16:35:51.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|||NW|||SW|||NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:43:36||3300 kirby dr|Public Works 2500143761|2500143761|12414 TRUESDELL DR HOUSTON TX 77071|29.6418|-95.5326|Service Completed|2025-04-18 11:35:20.0000000|Apr 19 2025 7:28AM|Missed Recycling Pickup - 2500143761 - 12414 TRUESDELL DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 4:36PM|SW|K|570F|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-18 16:36:51.0000000|3069763.2500000000|13797217.0000000000|12414 TRUESDELL DR|HOUSTON|TX|77071|1143400030042|2025-04-18 16:35:20.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH103|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW|S|2nd Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Crews serviced area on 4/18/25||NULL|Crews serviced area on 4/18/25 2500143760|2500143760|1614 WOODVINE DR HOUSTON TX 77055|29.7986|-95.4786|Routed|2025-04-18 11:34:23.0000000||Parking Violation - 2500143760 - 1614 WOODVINE DR|Parking Violation|19 Calendar Days|May 7 2025 4:39PM|NW|A|451X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 16:39:26.0000000|3085241.9700000000|13854712.4300000000|1614 WOODVINE DR|HOUSTON|TX|77055|0821840000001|2025-04-18 16:34:23.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE||4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 11:39:26 AM||Red GMC small pick up truck left on street|Parking Management 2500143759|20522262-2500143759|4629 BRYN MAWR LN HOUSTON TX 77027|29.7403|-95.455|Service Completed|2025-04-18 11:34:05.0000000|Apr 18 2025 12:55PM|Fire Hydrant - 20522262-2500143759 - 4629 BRYN MAWR LN|Fire Hydrant|12 Calendar Days|Apr 30 2025 4:34PM|SW|G|491V|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-18 16:34:05.0000000|3093290.7500000000|13833765.0000000000|4629 BRYN MAWR LN|HOUSTON|TX|77027|0772460180008|2025-04-18 16:34:05.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||SW|||NE||FULL|12 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/18/2025 12:54:42 PM - Case # 20522262 -2500143759: All investi||Citizen reported the fire hydrant on her street is empty and not working for several weeks. The fire department has informed us that the city public works department is responsible. Why do we have to risk losing our homes because of city negligence. We are|4/18/2025 12:54:42 PM - Case # 20522262 -2500143759: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143758|20522263-2500143758|2000 RUTLAND ST HOUSTON TX 77008|29.8039|-95.4014|Routed - Integrated|2025-04-18 11:33:12.0000000||Fire Hydrant - 20522263-2500143758 - RUTLAND ST W 20TH ST|Fire Hydrant|12 Calendar Days|Apr 30 2025 4:35PM|NW|C|452V|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-18 16:35:11.0000000|3109606.2500000000|13857457.0000000000|2000 RUTLAND ST|HOUSTON|TX|77008|none|2025-04-18 16:33:12.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: RUTLAND ST W 20TH STValidated Address: 2000 RUTLAND ST - Address Id: 49715+++ ADDRESS WARNING +++NW corner of Rutland and 20th|Public Works 2500143757|12697355-2500143757|1745 COMMONWEALTH ST HOUSTON TX 77006|29.7519|-95.3988|Service Completed|2025-04-18 11:33:10.0000000|Apr 18 2025 11:39AM|Street Hazard - 12697355-2500143757 - COMMONWEALTH ST HADDON ST|Street Hazard|10 Calendar Days|Apr 28 2025 4:33PM|NW|C|492R|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-18 16:33:10.0000000|3111073.2500000000|13838509.0000000000|1745 COMMONWEALTH ST|HOUSTON|TX|77006|0180300000005|2025-04-18 16:33:10.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 64. Referred for further investigation ... ... Close||+++ ADDRESS WARNING +++Entered Address: COMMONWEALTH ST HADDON STValidated Address: 1745 COMMONWEALTH ST - Address Id: 22301+++ ADDRESS WARNING +++someone cut a tree down and pit the limbs on the side of the rode|Resolution :64. Referred for further investigationClose Comments :Created new service request number 2500143764 for further investigation 2500143755|2500143755|7817 MILEY ST HOUSTON 77028|29.8174|-95.2856|Routed|2025-04-18 11:31:55.0000000||Trash Dumping or Illegal Dumpsite - 2500143755 - 7802 MILEY ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 4:38PM|NE|B|455P|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 16:38:24.0000000|3146185.2500000000|13863568.0000000000|7817 MILEY ST|HOUSTON||77028|0790770050025|2025-04-18 16:31:55.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isaiah Conway created Trash Dumping or Illegal Dumpsite 4/18/20||+++ ADDRESS WARNING +++Entered Address: 7802 MILEY STValidated Address: 7817 MILEY ST - Address Id: 2114405+++ ADDRESS WARNING +++|Solid Waste Management 2500143754|12697356-2500143754|WALDEMAR DR SOUTHLAKE DR HOUSTON TX 77077|29.7413|-95.5853|Routed - Integrated|2025-04-18 11:31:41.0000000||Street Condition - 12697356-2500143754 - WALDEMAR DR SOUTHLAKE DR|Street Condition|30 Calendar Days|May 18 2025 4:31PM|SW|G|489S|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 16:31:50.0000000|3052001.1700000000|13832986.4800000000|WALDEMAR DR SOUTHLAKE DR|HOUSTON|TX|77077|1111030000023|2025-04-18 16:31:41.0000000|BRIAR FOREST||NWMO102|MONDAY|NW|NWMO-A-10|MONDAY-A|NW||4th Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:35:35||Resident reports street sinking and broken concrete panels at the intersection of Waldemar and Southlake Drive. CM Huffman requests concrete repair.|Public Works 2500143753|2500143753|1919 SMITH ST HOUSTON TX 77002|29.7518|-95.3736|No Violation Found|2025-04-18 11:31:12.0000000|Apr 18 2025 12:00PM|Parking Violation - 2500143753 - 1919 SMITH ST|Parking Violation|19 Calendar Days|May 7 2025 4:33PM|NW|I|493P|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-18 16:33:00.0000000|3118984.2500000000|13838748.0000000000|1919 SMITH ST|HOUSTON|TX|77002|0152250000001|2025-04-18 16:31:12.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No violations found||NULL|No violations found 2500143751|2500143751|4106 GOULBURN DR HOUSTON TX 77045|29.616|-95.4395|Routed|2025-04-18 11:30:50.0000000||Missed Yard Waste Pickup - 2500143751 - 4106 GOULBURN DR|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 4:34PM|SW|K|572N|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 16:34:19.0000000|3099597.5000000000|13788749.0000000000|4106 GOULBURN DR|HOUSTON|TX|77045|0903490000008|2025-04-18 16:30:50.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Yard Waste Pickup 4/18/2025 11:||4106 golburn|Solid Waste Management 2500143750|2500143750|6521 WHEATLEY ST HOUSTON TX 77091|29.8595|-95.4291|Routed|2025-04-18 11:30:47.0000000||Missed Garbage Pickup - 2500143750 - 6538 WHEATLEY ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:31PM|NW|B|412X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:31:41.0000000|3100106.7500000000|13877333.0000000000|6521 WHEATLEY ST|HOUSTON|TX|77091|0551770010002|2025-04-18 16:30:47.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Missed Garbage Pickup 4/18/2025 11:31:41 A||+++ ADDRESS WARNING +++Entered Address: 6538 WHEATLEY STValidated Address: 6521 WHEATLEY ST - Address Id: 558145+++ ADDRESS WARNING +++3 bags|Solid Waste Management 2500143749|2500143749|5801 ANTOINE DR HOUSTON TX 77091|29.8489|-95.4733|Routed|2025-04-18 11:30:41.0000000||Occupancy Violation - 2500143749 - ANTOINE DR W TIDWELL RD|Occupancy Violation|7 Calendar Days|Apr 25 2025 4:32PM|NW|A|451C|Public Works|Houston Permitting Center|Occupancy Violation|0|Active|2025-04-18 16:32:18.0000000|3086166.2500000000|13873169.0000000000|5801 ANTOINE DR|HOUSTON|TX|77091|1071680000014|2025-04-18 16:30:41.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Occupancy Violation 4/18/2025 11:32:18 A||+++ ADDRESS WARNING +++Entered Address: ANTOINE DR W TIDWELL RDValidated Address: 5801 ANTOINE DR - Address Id: 644956+++ ADDRESS WARNING +++selling at corner of a clinic on saturday and sunday|Public Works 2500143747|2500143747|248 HEIGHTS BLVD HOUSTON TX 77007|29.7759|-95.397|Routed|2025-04-18 11:29:35.0000000||Heavy Trash Code Violation - 2500143747 - 248 Heights Blvd|Heavy Trash Code Violation|25 Working Days|May 23 2025 4:36PM|NW|C|493E|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 16:29:35.0000000|3111294.0000000000|13847281.0000000000|248 HEIGHTS BLVD|HOUSTON|TX|77007|0210440000014|2025-04-18 16:29:35.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Dumping of trash shopping carts and lots of clothes here|Solid Waste Management 2500143746|20522261-2500143746|5734 LAKEFIELD DR HOUSTON TX 77033|29.6477|-95.3355|Service Completed|2025-04-18 11:29:20.0000000|Apr 19 2025 2:06PM|Water Leak - 20522261-2500143746 - 5734 LAKEFIELD DR|Water Leak|10 Calendar Days|Apr 28 2025 4:33PM|SE|D|574E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 16:33:41.0000000|3132265.2500000000|13801286.0000000000|5734 LAKEFIELD DR|HOUSTON|TX|77033|0910690000009|2025-04-18 16:29:20.0000000|SOUTH PARK||SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:06:39 PM - Case # 20522261 -2500143746: All investig||NULL|4/19/2025 2:06:39 PM - Case # 20522261 -2500143746: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143745|2500143745|4419 TIFFANY DR HOUSTON TX 77045|29.6162|-95.4441|Routed|2025-04-18 11:29:09.0000000||Missed Garbage Pickup - 2500143745 - 4413 TIFFANY DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:30PM|SW|K|572N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:30:27.0000000|3098169.0000000000|13788702.0000000000|4419 TIFFANY DR|HOUSTON|TX|77045|0852470000003|2025-04-18 16:29:09.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Garbage Pickup 4/18/2025 11:30:||+++ ADDRESS WARNING +++Entered Address: 4413 TIFFANY DRValidated Address: 4419 TIFFANY DR - Address Id: 304938+++ ADDRESS WARNING +++always missing her garbage pick up every friday|Solid Waste Management 2500143744|2500143744|4530 KINGSBURY ST HOUSTON TX 77021|29.6974|-95.3473|Routed|2025-04-18 11:29:09.0000000||Heavy Trash Code Violation - 2500143744 - 4530 KINGSBURY ST|Heavy Trash Code Violation|25 Working Days|May 23 2025 4:38PM|SE|D|533M|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 16:31:05.0000000|3127951.5000000000|13819224.0000000000|4530 KINGSBURY ST|HOUSTON|TX|77021|0691050060015|2025-04-18 16:29:09.0000000|GREATER OST / SOUTH UNION||SETU111|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Heavy Trash Code Violation 4/18/2025 11:3||Caller is stating that they are doing illegal dumping at the curb of KINGSBURY AND CALLHOUN RD|Solid Waste Management 2500143743|2500143743|1515 HARDY ST HOUSTON TX 77026|29.7753|-95.3516|Routed|2025-04-18 11:29:02.0000000||Parking Violation - 2500143743 - 1515 HARDY ST|Parking Violation|19 Calendar Days|May 7 2025 4:34PM|NE|H|493H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 16:34:07.0000000|3125709.3900000000|13847476.1300000000|1515 HARDY ST|HOUSTON|TX|77026|0271690000008|2025-04-18 16:29:02.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 11:34:07 AM||Abandoned car on Hardy St|Parking Management 2500143742|2500143742|8942 SUMMERSET MEADOW CT HOUSTON TX 77075|29.6128|-95.2575|Routed|2025-04-18 11:28:25.0000000||Parking Violation - 2500143742 - 8942 SUMMERSET MEADOW CT|Parking Violation|19 Calendar Days|May 7 2025 4:28PM|SE|I|575V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 16:28:25.0000000|3157414.7500000000|13789367.0000000000|8942 SUMMERSET MEADOW CT|HOUSTON|TX|77075|1309070010119|2025-04-18 16:28:25.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Parking Management 2500143741|2500143741|2927 ALTOONA ST HOUSTON TX 77026|29.7877|-95.3277|Routed|2025-04-18 11:28:07.0000000||Trash Dumping or Illegal Dumpsite - 2500143741 - 2927 ALTOONA ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 4:33PM|NE|B|494B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 16:33:13.0000000|3133141.0500000000|13852227.4900000000|2927 ALTOONA ST|HOUSTON|TX|77026|0402660050025|2025-04-18 16:28:07.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW||1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/18/2025||Roof shingles and 4 tires I'm inspector LaDay xxx-xxx-xxxx in front|Solid Waste Management 2500143740|2500143740|6521 WHEATLEY ST HOUSTON 77091|29.8595|-95.4291|Routed|2025-04-18 11:27:43.0000000||Liaison Comm - 2500143740 - 6538 WHEATLEY ST|Liaison Comm|5 Working Days|Apr 25 2025 4:35PM|NW|B|412X|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 16:28:01.0000000|3100106.7500000000|13877333.0000000000|6521 WHEATLEY ST|HOUSTON||77091|0551770010002|2025-04-18 16:27:43.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Liaison Comm 4/18/2025 11:28:01 AM||+++ ADDRESS WARNING +++Entered Address: 6538 WHEATLEY STValidated Address: 6521 WHEATLEY ST - Address Id: 558145+++ ADDRESS WARNING +++|311 HelpLine 2500143739|20522260-2500143739|507 W 25TH ST HOUSTON TX 77008|29.8092|-95.4065|Routed - Integrated|2025-04-18 11:27:32.0000000||Sewer Wastewater - 20522260-2500143739 - 507 W 25TH ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 4:27PM|NW|C|452V|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-18 16:27:32.0000000|3107903.7500000000|13859283.0000000000|507 W 25TH ST|HOUSTON|TX|77008|1368330010001|2025-04-18 16:27:32.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:26:53||507 W 25th ST--Per Julio Fat HHD: Good MorningHi upon my inspection at 507 W 25TH ST HOUSTON TX 77008 I noticed that MH# II126006A was holding at the time of the investigation. Can a team be sent out to provide relief at this location.Thank you Julio F|Public Works 2500143737|2500143737|1616 WOODVINE DR HOUSTON TX 77055|29.7987|-95.4786|Routed|2025-04-18 11:26:30.0000000||Parking Violation - 2500143737 - 1616 WOODVINE DR|Parking Violation|19 Calendar Days|May 7 2025 4:31PM|NW|A|451X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 16:31:32.0000000|3085241.9700000000|13854712.4300000000|1616 WOODVINE DR|HOUSTON|TX|77055|0821840000001|2025-04-18 16:26:30.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE||4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 11:31:32 AM||Multiple cars left on street overnight sometimes multiple days at a time without removal.|Parking Management 2500143736|2500143736|WEDGEFIELD ST HOWTON ST HOUSTON TX 77028|29.8186|-95.274|Routed|2025-04-18 11:26:09.0000000||Trash Dumping or Illegal Dumpsite - 2500143736 - WEDGEFIELD ST HOWTON ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 4:31PM|NE|B|455Q|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 16:31:10.0000000|3149896.7100000000|13864060.5000000000|WEDGEFIELD ST HOWTON ST|HOUSTON|TX|77028|0300180090019|2025-04-18 16:26:09.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW||2nd Monday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/18/2025||the neighbor s (6015-A wedgefield st 6013-A 6013-B wedgefield st ) dumped trash bags on the side of the road at wedgefield howton speak with them.|Solid Waste Management 2500143735|2500143735|2603 W BELLFORT AVE HOUSTON TX 77054|29.6725|-95.4195|Routed|2025-04-18 11:25:02.0000000||Heavy Trash Code Violation - 2500143735 - 9002 LAKES AT 610 DR|Heavy Trash Code Violation|25 Working Days|May 23 2025 4:33PM|SW|K|532U|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 16:26:50.0000000|3105192.7500000000|13809610.0000000000|2603 W BELLFORT AVE|HOUSTON|TX|77054|none|2025-04-18 16:25:02.0000000|SOUTH MAIN||||SW|||SE|||SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Heavy Trash Code Violation 4/18/2025 11:||+++ ADDRESS WARNING +++Entered Address: 9002 LAKES AT 610 DRValidated Address: 2603 W BELLFORT AVE - Address Id: 2024264+++ ADDRESS WARNING +++9002 lakes at 610 dr//heavy bulk junk waste|Solid Waste Management 2500143734|12697354-2500143734|3510 W DALLAS ST HOUSTON TX 77019|29.7573|-95.403|Routed - Integrated|2025-04-18 11:22:26.0000000||Traffic Signs - 12697354-2500143734 - 3510 W DALLAS ST|Traffic Signs|14 Working Days|May 8 2025 4:27PM|NW|C|492R|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 16:27:28.0000000|3109704.5100000000|13840351.0000000000|3510 W DALLAS ST|HOUSTON|TX|77019|1320690020002|2025-04-18 16:22:26.0000000|NEARTOWN - MONTROSE||NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE||1st Wednesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/18/2025 11:27:28 AM||3510 W Dallas St - pole with missing sign - should be a no parking right arrow (to prevent people from parking in the bike lane) - please reinstall the sign|Public Works 2500143733|2500143733|5707 LIBBEY LN HOUSTON TX 77092|29.831|-95.4758|Routed|2025-04-18 11:21:16.0000000||Parking Violation - 2500143733 - 5707 LIBBEY LN|Parking Violation|19 Calendar Days|May 7 2025 4:26PM|NW|A|451K|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 16:26:19.0000000|3085697.2500000000|13866540.8500000000|5707 LIBBEY LN|HOUSTON|TX|77092|0852160000005|2025-04-18 16:21:16.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW||4th Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 11:26:19 AM||Grey 2011 Ford Ranger Ext-Cab (2DR TR) VIN#: 1FTKR1ED6BPA67468 TXLP#: VCS9944 expiring tag (4/25) inoperable wrecked front-end on inflated tires with leaf debis parked on the street facing East longer than 72 hours.|Parking Management 2500143732|2500143732|7881 LOCKSLEY RD HOUSTON TX 77078|29.8535|-95.2835|Routed|2025-04-18 11:20:18.0000000||Trash Dumping or Illegal Dumpsite - 2500143732 - 7881 LOCKSLEY RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 4:23PM|NE|B|455B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 16:23:11.0000000|3146409.2500000000|13876589.0000000000|7881 LOCKSLEY RD|HOUSTON|TX|77078|1030140000087|2025-04-18 16:20:18.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Trash Dumping or Illegal Dumpsite 4/18||caller states the trash is all the way down the street and you wont't be able to see it from the corner|Solid Waste Management 2500143731|12697352-2500143731|12800 BRIAR FOREST DR HOUSTON TX 77077|29.7576|-95.6135|Routed - Integrated|2025-04-18 11:19:30.0000000||Street Hazard - 12697352-2500143731 - 1338 WELLINGTON ARCH LN|Street Hazard|10 Calendar Days|Apr 28 2025 4:21PM|NW|G|488L|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 16:21:48.0000000|3042801.0000000000|13838576.0000000000|12800 BRIAR FOREST DR|HOUSTON|TX|77077|1078980000153|2025-04-18 16:19:30.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:55:33||+++ ADDRESS WARNING +++Entered Address: 1338 WELLINGTON ARCH LNValidated Address: 12800 BRIAR FOREST DR - Address Id: 1839716+++ ADDRESS WARNING +++locate in the front yard near a tree|Public Works 2500143730|2500143730|11107 RUBIN ST HOUSTON TX 77047|29.6385|-95.3594|Routed|2025-04-18 11:18:37.0000000||Missed Garbage Pickup - 2500143730 - 11107 RUBIN ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:19PM|SE|D|573G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:19:18.0000000|3124792.0000000000|13797684.0000000000|11107 RUBIN ST|HOUSTON|TX|77047|0862060000071|2025-04-18 16:18:37.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/18/2025 11:19:18||11107 ruben st 77047garbage|Solid Waste Management 2500143729|12697353-2500143729|1310 CHESTNUT RIDGE RD HOUSTON TX 77339|30.0357|-95.2423|Routed - Integrated|2025-04-18 11:17:50.0000000||Drainage - 12697353-2500143729 - 1310 CHESTNUT RIDGE RD|Drainage|30 Calendar Days|May 18 2025 4:20PM|GNEHSA|E|336E|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 16:20:28.0000000|3157329.0000000000|13943224.0000000000|1310 CHESTNUT RIDGE RD|HOUSTON|TX|77339|0974860000027|2025-04-18 16:17:50.0000000|KINGWOOD AREA||NETU112|TUESDAY|NE|NETU-A-09|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:25:34||Drainage - 12695497-2500130952 - 1310 CHESTNUT RIDGE RDInformed caller " The subject ditches are part of the priority areas for the City of Houston to inspect and reestablish under the Houston Public Work?s Roadside Ditch Reestablishment Program. "Caller s|Public Works 2500143728|2500143728|5533 ARTHINGTON AVE HOUSTON 77053|29.5998|-95.4669|Routed|2025-04-18 11:17:34.0000000||SWM Escalation - 2500143728 - 5533 ARTHINGTON AVE|SWM Escalation|3 Working Days|Apr 23 2025 4:25PM|SW|K|571Y|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 16:18:19.0000000|3091061.5000000000|13782588.0000000000|5533 ARTHINGTON AVE|HOUSTON||77053|4850000221200907|2025-04-18 16:17:34.0000000|FORT BEND HOUSTON||SWFR123B|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/18/2025 11:18:19 AM||when truck dropped the can it broke the lid|Solid Waste Management 2500143727|2500143727|803 W 24TH ST HOUSTON 77008|29.8081|-95.4125|Service Completed - Further Actions|2025-04-18 11:17:11.0000000|Apr 18 2025 1:25PM|HPW Escalation - 2500143727 - 803 W 24Th St|HPW Escalation|3 Working Days|Apr 23 2025 4:25PM|NW|C|452U|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-18 16:18:58.0000000|3106027.0000000000|13858816.0000000000|803 W 24TH ST|HOUSTON||77008|0200320000044|2025-04-18 16:17:11.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|HPW CustomerEscalation|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|The citizen has been contacted and advised of the POA.||Please connect the sidewalk at 24th and Durham it's about a 20ft run that would keep us from having to take strollers into the street on a busy corner.|The citizen has been contacted and advised of the POA. 2500143726|2500143726|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed - Further Actions|2025-04-18 11:16:57.0000000|Apr 18 2025 11:17AM|MYR Correspondence - 2500143726 - 901 bagby street|MYR Correspondence|7 Calendar Days|Apr 25 2025 4:17PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-18 16:17:01.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-18 16:16:57.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Forwarded to Mayor||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++member of the Houston BOMA Leadership Lyceum thanking Mayor for welcoming them to City Hall|Forwarded to Mayor 2500143725|2500143725|5602 OAKHAVEN LN HOUSTON 77091|29.847|-95.47|Routed|2025-04-18 11:16:18.0000000||SWM Escalation - 2500143725 - 5602 OAKHAVEN LN|SWM Escalation|3 Working Days|Apr 23 2025 4:23PM|NW|A|451C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 16:16:48.0000000|3087368.7500000000|13872422.0000000000|5602 OAKHAVEN LN|HOUSTON||77091|1022980000016|2025-04-18 16:16:18.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/18/2025 11:16:48 AM||broken lid and handleacct 4904-2220-2062|Solid Waste Management 2500143723|2500143723|2419 GRAMERCY ST HOUSTON 77030|29.7042|-95.4157|Service Completed|2025-04-18 11:15:01.0000000|Apr 18 2025 11:52AM|HPW Escalation - 2500143723 - 2419 GRAMERCY ST|HPW Escalation|3 Working Days|Apr 23 2025 4:24PM|SW|C|532G|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-18 16:17:21.0000000|3106182.0000000000|13821010.0000000000|2419 GRAMERCY ST|HOUSTON||77030|0620280260004|2025-04-18 16:15:01.0000000|UNIVERSITY PLACE||SWTU121|TUESDAY|SW|SETU-B-03|TUESDAY-B|SE|S|3rd Monday|SW|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Attempted customer contact wrong number||leaking again from sr #20501815/please make contact per request|Attempted customer contact wrong number 2500143722|2500143722|3430 TIDEWATER DR HOUSTON TX 77045|29.6353|-95.429|Routed|2025-04-18 11:14:57.0000000||Missed Garbage Pickup - 2500143722 - 3430 TIDEWATER DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:21PM|SW|K|572K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:21:31.0000000|3102707.0000000000|13795849.0000000000|3430 TIDEWATER DR|HOUSTON|TX|77045|1050590000029|2025-04-18 16:14:57.0000000|CENTRAL SOUTHWEST||SWFR117|FRIDAY|SW|SWFR-B-04|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Derrick Moses created Missed Garbage Pickup 4/18/2025 11:21:31||Per customer request asking to please send truck back to service container //Rubicon shows issue at address 4/18 4/11 explained we cannot override dept but per request would send sr and advised to remove the damaged container from curbside because cus|Solid Waste Management 2500143721|2500143721|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed - Further Actions|2025-04-18 11:13:26.0000000|Apr 18 2025 11:14AM|MYR Correspondence - 2500143721 - 901 bagby street|MYR Correspondence|7 Calendar Days|Apr 25 2025 4:13PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-18 16:13:26.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-18 16:13:26.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Forwarded to Mayor with copy to Ricardo Magdeleno||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++National Multiple Sclerosis Society sharing information regarding upcoming MS150 and thanking City for support|Forwarded to Mayor with copy to Ricardo Magdeleno 2500143720|12697351-2500143720|1600 VASSAR ST HOUSTON TX 77006|29.7307|-95.3997|Routed - Integrated|2025-04-18 11:12:56.0000000||Traffic Signs - 12697351-2500143720 - 1600 vassar street|Traffic Signs|14 Working Days|May 8 2025 4:15PM|SW|C|492Z|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 16:15:14.0000000|3110959.5000000000|13830797.0000000000|1600 VASSAR ST|HOUSTON|TX|77006|0562830000015|2025-04-18 16:12:56.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Courtney Jolivet created Traffic Signs 4/18/2025 11:15:14 AM||+++ ADDRESS WARNING +++Entered Address: 1600 vassar streetValidated Address: 1600 VASSAR ST - Address Id: 31274+++ ADDRESS WARNING +++Graffiti on stop signsPlease clean the backs of these two stop signs at the intersection of Vassar and Mandell 77006. One|Public Works 2500143719|20522259-2500143719|11701 S SAM HOUSTON PKWY HOUSTON TX 77089|29.6032|-95.2148|Routed - Integrated|2025-04-18 11:12:47.0000000||Water Main Valve - 20522259-2500143719 - 11701 S SAM HOUSTON PKWY|Water Main Valve|5 Calendar Days|Apr 23 2025 4:14PM|SE|D|576Y|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-18 16:14:03.0000000|3171109.0000000000|13786343.0000000000|11701 S SAM HOUSTON PKWY|HOUSTON|TX|77089|1196800010002|2025-04-18 16:12:47.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:20:50||fire main break at Kroger. requesting immediate assistance to shut off valve.|Public Works 2500143717|2500143717|1500 ELLIOTT ST HOUSTON TX 77023|29.7286|-95.3274|Routed|2025-04-18 11:11:58.0000000||Amenity Repair - 2500143717 - 1500 Elliott St|Amenity Repair|17 Calendar Days|May 5 2025 9:04PM|NE|I|494X|Parks and Recreation|Facilities and Maintenance|Amenity Repair|0|Active|2025-04-18 21:04:01.0000000|3133914.0000000000|13830750.0000000000|1500 ELLIOTT ST|HOUSTON|TX|77023|0542400000001|2025-04-18 16:11:58.0000000|GREATER EASTWOOD|East End MD|SEMO105|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|PR FacilitiesMaint|FULL|17 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Amenity Repair Referred||this playground needs more mulchthe playground needs more mulch|311 HelpLine 2500143716|2500143716|4426 BERAN DR HOUSTON TX 77045|29.6309|-95.4454|Routed|2025-04-18 11:11:12.0000000||Missed Garbage Pickup - 2500143716 - 4426 BERAN DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:13PM|SW|K|572J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:13:06.0000000|3097549.2500000000|13794081.0000000000|4426 BERAN DR|HOUSTON|TX|77045|0861250000028|2025-04-18 16:11:12.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Garbage Pickup 4/18/2025 11:13:06||Elderly citizen states her garbage can is fully closed but was not serviced she is requesting pickup|Solid Waste Management 2500143715|2500143715|425 N SAM HOUSTON PKWY HOUSTON TX 77060|29.9404|-95.3955|Service Completed - Further Actions|2025-04-18 11:10:21.0000000|Apr 18 2025 11:10AM|MYR Correspondence - 2500143715 - 425 N SAM HOUSTON PKWY|MYR Correspondence|7 Calendar Days|Apr 25 2025 4:10PM|NE|B|373S|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-18 16:10:36.0000000|3109923.0000000000|13907074.0000000000|425 N SAM HOUSTON PKWY|HOUSTON|TX|77060|1144680020001|2025-04-18 16:10:21.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Referred to Scheduling||Scheduling Request: U.S. Mail invitation for Mayor to attend 2025 Public Safety Awards Appreciation Luncheon on May 15th|Referred to Scheduling 2500143714|2500143714|6822 REDDING RD HOUSTON TX 77036|29.7061|-95.5362|Routed|2025-04-18 11:09:41.0000000||Missed Recycling Pickup - 2500143714 - 6822 REDDING RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 4:14PM|SW|J|530E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 16:14:43.0000000|3067817.9500000000|13820566.5400000000|6822 REDDING RD|HOUSTON|TX|77036|0965160000020|2025-04-18 16:09:41.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW||2nd Monday|SW|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/18/2025 11:14:43||Missed regular pick up of Green Bin|Solid Waste Management 2500143713|20522257-2500143713|12018 COULSON CIR HOUSTON TX 77015|29.7641|-95.2198|Service Completed|2025-04-18 11:09:33.0000000|Apr 18 2025 1:30PM|Sewer Wastewater - 20522257-2500143713 - 12018 COULSON CIR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 4:12PM|NE|E|496L|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 16:12:29.0000000|3167609.2500000000|13844765.0000000000|12018 COULSON CIR|HOUSTON|TX|77015|0822450000011|2025-04-18 16:09:33.0000000|NORTHSHORE||NETH102|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:29:37 PM - Case # 20522257 -2500143713: All investig||12018 COULSON CIR please contact 3466709170 upon arrival its located in her backyard she says feel free knock as well|4/18/2025 1:29:37 PM - Case # 20522257 -2500143713: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143712|20522258-2500143712|3620 WASHINGTON AVE HOUSTON TX 77007|29.7697|-95.3968|Service Completed|2025-04-18 11:08:48.0000000|Apr 18 2025 5:00PM|Water Service - 20522258-2500143712 - 3620 WASHINGTON AVE|Water Service|2 Calendar Days|Apr 20 2025 4:10PM|NW|C|493E|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 16:10:23.0000000|3111426.7500000000|13845029.0000000000|3620 WASHINGTON AVE|HOUSTON|TX|77007|0210630000014|2025-04-18 16:08:48.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 5:00:16 PM - Case # 20522258 -2500143712: All investig||3620 washington ave|4/18/2025 5:00:16 PM - Case # 20522258 -2500143712: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143711|2500143711|7541 NORTHLINE DR HOUSTON TX 77037|29.8719|-95.3982|Service Completed|2025-04-18 11:08:40.0000000|Apr 18 2025 3:59PM|Dead Animal Collection - 2500143711 - 7541 NORTHLINE DR|Dead Animal Collection|4 Calendar Days|Apr 22 2025 4:09PM|NE|H|413S|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-18 16:09:21.0000000|3109848.7500000000|13882134.0000000000|7541 NORTHLINE DR|HOUSTON|TX|77037|0780850030020|2025-04-18 16:08:40.0000000|NORTHSIDE/NORTHLINE||NEMO117|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||dead dog on sidewalk|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500143710|12697350-2500143710|6306 FAIRBANKS N HOUSTON RD HOUSTON TX 77040|29.858|-95.5238|Routed - Integrated|2025-04-18 11:07:51.0000000||Street Condition - 12697350-2500143710 - 6306 FAIRBANKS N HOUSTON RD|Street Condition|30 Calendar Days|May 18 2025 4:11PM|NW|A|410Y|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 16:11:57.0000000|3070198.0000000000|13875904.0000000000|6306 FAIRBANKS N HOUSTON RD|HOUSTON|TX|77040|0382900010013|2025-04-18 16:07:51.0000000|FAIRBANKS / NORTHWEST CROSSING||||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:15:47||the median needs to be marked yellow due to accidents happening often at night time it needs a reflection light on it|Public Works 2500143709|12697348-2500143709|6942 N LOOP FWY HOUSTON TX 77028|29.8072|-95.3018|Service Completed|2025-04-18 11:06:57.0000000|Apr 18 2025 3:43PM|Traffic Signal Maintenance - 12697348-2500143709 - HOMESTEAD RD N IH 610 LOOP E|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 4:07PM|NE|B|454V|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 16:07:59.0000000|3140965.0000000000|13859491.0000000000|6942 N LOOP FWY|HOUSTON|TX|77028|1247690010001|2025-04-18 16:06:57.0000000|KASHMERE GARDENS||||NE|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: HOMESTEAD RD N IH 610 LOOP EValidated Address: 6942 N LOOP FWY - Address Id: 183279+++ ADDRESS WARNING +++Homestead Rd I-610 E // flashing red/ all ways|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500143708|2500143708|234 W 28TH ST HOUSTON TX 77008|29.8121|-95.4009|Routed|2025-04-18 11:06:43.0000000||Heavy Trash Code Violation - 2500143708 - 234 W 28th St|Heavy Trash Code Violation|25 Working Days|May 23 2025 4:13PM|NW|C|452R|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 16:06:43.0000000|3109646.7500000000|13860403.0000000000|234 W 28TH ST|HOUSTON|TX|77008|none|2025-04-18 16:06:43.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Trash cans left at roadway week after week Green tags were placed 2 weeks ago. Trash pick up is on Thursdays Per Houston code cans are to be removed from roadway by 10 pm on trash collecting day trash cans left at roadway|Solid Waste Management 2500143707|2500143707|2611 SKYVIEW DOWNS DR HOUSTON TX 77047|29.6214|-95.3836|Routed|2025-04-18 11:05:12.0000000||Missed Garbage Pickup - 2500143707 - 2611 SKYVIEW DOWNS DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:10PM|SE|D|573N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:10:16.0000000|3117282.3300000000|13791252.4500000000|2611 SKYVIEW DOWNS DR|HOUSTON|TX|77047|1279620010020|2025-04-18 16:05:12.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR115|FRIDAY|SE|SEFR-B-01|FRIDAY-B|SE||4th Friday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 11:10:16 AM||House was skipped during trash pick up|Solid Waste Management 2500143706|2500143706|3020 JEWEL ST HOUSTON TX 77026|29.7896|-95.3386|Routed|2025-04-18 11:05:10.0000000||Container Placement - 2500143706 - 3020 JEWEL ST|Container Placement|12 Calendar Days|Apr 30 2025 4:10PM|NE|B|494A|Solid Waste Management|Public Information Office|Container Placement|0|Active|2025-04-18 16:10:14.0000000|3129653.5900000000|13852829.9500000000|3020 JEWEL ST|HOUSTON|TX|77026|0260320000018|2025-04-18 16:05:10.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW||1st Thursday|NE|SWM PublicInfoOffice|FULL|12 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Container Placement 4/18/2025 11:10:14 AM||Garbage Container Problem|Solid Waste Management 2500143705|12697346-2500143705|8219 W TIDWELL RD HOUSTON TX 77040|29.8505|-95.5184|Routed - Integrated|2025-04-18 11:05:06.0000000||Street Condition - 12697346-2500143705 - 8219 W TIDWELL RD|Street Condition|30 Calendar Days|May 18 2025 4:06PM|NW|A|450C|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 16:06:06.0000000|3072006.7500000000|13873234.0000000000|8219 W TIDWELL RD|HOUSTON|TX|77040|0853080000001|2025-04-18 16:05:06.0000000|FAIRBANKS / NORTHWEST CROSSING||NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:11:47||NULL|Public Works 2500143704|12697347-2500143704|GULF FWY SCOTT ST HOUSTON TX 77004|29.735|-95.3476|Routed - Integrated|2025-04-18 11:04:51.0000000||Bridge and Barricade - 12697347-2500143704 - GULF FWY SCOTT ST|Bridge and Barricade|27 Calendar Days|May 15 2025 4:06PM|SE|D|494W|Public Works|Transportation Drainage Operations|Bridge and Barricade|0|Active|2025-04-18 16:06:17.0000000|3127465.6100000000|13832726.0500000000|GULF FWY SCOTT ST|HOUSTON|TX|77004|0280820000001|2025-04-18 16:04:51.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW||3rd Friday|SE||FULL|27 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:13:55||i45 at Scott st under the freeway lights are not working|Public Works 2500143703|20522255-2500143703|1210 SUNNYLAND HOUSTON TX 77023|29.7255|-95.3158|Service Completed|2025-04-18 11:04:44.0000000|Apr 18 2025 12:45PM|Sewer Wastewater - 20522255-2500143703 - 1210 SUNNYLAND|Sewer Wastewater|1 Calendar Day|Apr 19 2025 4:06PM|NE|I|534C|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 16:06:14.0000000|3137624.0000000000|13829750.0000000000|1210 SUNNYLAND|HOUSTON|TX|77023|0600610010031|2025-04-18 16:04:44.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:44:16 PM - Case # 20522255 -2500143703: Investigati||Per DWO Inspector SR#20521942: Please refer to waste water for further investigation. Not related DWO. No customer contact Problem Address: SUNNYLAND ST HILLMAN ST|4/18/2025 12:44:16 PM - Case # 20522255 -2500143703: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500143702|20522256-2500143702|12730 KYLEWICK DR HOUSTON TX 77085|29.6426|-95.4703|Service Completed|2025-04-18 11:04:42.0000000|Apr 18 2025 11:55AM|Sewer Wastewater - 20522256-2500143702 - 12730 KYLEWICK DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 4:05PM|SW|K|571G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 16:05:24.0000000|3089517.7500000000|13798095.0000000000|12730 KYLEWICK DR|HOUSTON|TX|77085|0823790000010|2025-04-18 16:04:42.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH110|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:53:19 AM - Case # 20522256 -2500143702: All investi||manhole has a very bad odor surrounding the residence|4/18/2025 11:53:19 AM - Case # 20522256 -2500143702: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143701|2500143701|2609 COCHRAN ST HOUSTON TX 77009|29.7856|-95.3564|Routed|2025-04-18 11:04:18.0000000||Missed Garbage Pickup - 2500143701 - 2609 COCHRAN ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:07PM|NE|H|493D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:07:00.0000000|3124070.7500000000|13851192.0000000000|2609 COCHRAN ST|HOUSTON|TX|77009|0400980000003|2025-04-18 16:04:18.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/18/2025 11:07:00||construction vehicles were blocking bins asking to please come back//vehicles were moved|Solid Waste Management 2500143700|2500143700|3201 MARILYN LN HOUSTON TX 77093|29.8661|-95.3372|Service Completed|2025-04-18 11:03:53.0000000|Apr 18 2025 11:09AM|Building Code Violation - 2500143700 - 3201 MARILYN LN|Building Code Violation|7 Calendar Days|Apr 25 2025 4:08PM|NE|B|414W|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-18 16:08:19.0000000|3129220.7500000000|13880644.0000000000|3201 MARILYN LN|HOUSTON|TX|77093|0690600050027|2025-04-18 16:03:53.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Painting does not require a permit||Caller is stating that they are painting|Painting does not require a permit 2500143699|12697349-2500143699|5211 EVERGREEN VALLEY DR HOUSTON TX 77345|30.0684|-95.1662|Routed - Integrated|2025-04-18 11:03:34.0000000||Pothole - 12697349-2500143699 - 5211 EVERGREEN VALLEY DR|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|GNEHSA|E|297U|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-18 16:03:34.0000000|3181011.7500000000|13955907.0000000000|5211 EVERGREEN VALLEY DR|HOUSTON|TX|77345|1171930110018|2025-04-18 16:03:34.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:11:54||Pothole 200ish feed from stop sign|Public Works 2500143698|2500143698|2610 COCHRAN ST HOUSTON TX 77009|29.7856|-95.3559|Routed|2025-04-18 11:00:18.0000000||Missed Garbage Pickup - 2500143698 - 2610 COCHRAN ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:02PM|NE|H|493D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:02:29.0000000|3124216.0000000000|13851183.0000000000|2610 COCHRAN ST|HOUSTON|TX|77009|0400990000003|2025-04-18 16:00:18.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Garbage Pickup 4/18/2025 11:02:29||citizen stated swm driver was not able to get down the street due to the fact private construction if the swn driver can come back in the area|Solid Waste Management 2500143697|2500143697|5309 KANSAS ST HOUSTON 77007|29.7818|-95.4164|Routed|2025-04-18 10:59:25.0000000||SWM Escalation - 2500143697 - 5309 KANSAS ST|SWM Escalation|3 Working Days|Apr 23 2025 4:06PM|NW|C|492C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 15:59:50.0000000|3105084.5000000000|13849235.0000000000|5309 KANSAS ST|HOUSTON||77007|0102010000093|2025-04-18 15:59:25.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/18/2025 10:59:50 AM||NULL|Solid Waste Management 2500143696|20522252-2500143696|1900 N LOOP FWY HOUSTON TX 77018|29.8121|-95.4353|Routed - Integrated|2025-04-18 10:59:00.0000000||Water Main Valve - 20522252-2500143696 - 1900 N LOOP FWY|Water Main Valve|5 Calendar Days|Apr 23 2025 3:59PM|NW|C|452P|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-18 15:59:03.0000000|3098762.2500000000|13860071.0000000000|1900 N LOOP FWY|HOUSTON|TX|77018|1349670010001|2025-04-18 15:59:00.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:02:53||Good afternoon DWO Can you please create a TS V locate work order for the address of 1900 W NORTH LOOP HOUSTON TX 77018?Thanks|Public Works 2500143695|2500143695|9263 BLANKENSHIP DR HOUSTON TX 77080|29.8226|-95.5206|Routed|2025-04-18 10:58:59.0000000||Recycling Cart Replace - 2500143695 - 9263 BLANKENSHIP DR|Recycling Cart Replace|14 Calendar Days|May 2 2025 4:00PM|NW|A|450L|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-18 16:00:09.0000000|3071602.5000000000|13863053.0000000000|9263 BLANKENSHIP DR|HOUSTON|TX|77080|0965780000005|2025-04-18 15:58:59.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Recycling Cart Replace 4/18/2025 11:00:0||9263 blankenship / 261416011250|Solid Waste Management 2500143694|2500143694|9510 FUQUA ST HOUSTON TX 77075|29.6108|-95.2466|Routed|2025-04-18 10:58:55.0000000||Missed Recycling Pickup - 2500143694 - 9510 FUQUA ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 4:00PM|SE|I|575V|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 16:00:31.0000000|3160928.0000000000|13788753.0000000000|9510 FUQUA ST|HOUSTON|TX|77075|1144200010011|2025-04-18 15:58:55.0000000|SOUTH BELT / ELLINGTON||SETH113|THURSDAY|SE|SWTH-B-02|THURSDAY-B|SW|S|2nd Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Recycling Pickup 4/18/2025 11:00:||entire street was missed|Solid Waste Management 2500143693|20522254-2500143693|1205 RICHMOND AVE HOUSTON TX 77006|29.7342|-95.3944|Routed - Integrated|2025-04-18 10:58:20.0000000||Water Leak - 20522254-2500143693 - 1205 RICHMOND AVE|Water Leak|10 Calendar Days|Apr 28 2025 4:03PM|SW|C|493W|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 16:03:22.0000000|3112610.7900000000|13832133.2000000000|1205 RICHMOND AVE|HOUSTON|TX|77006|1413460010001|2025-04-18 15:58:20.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW||1st Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Water Leak 4/18/2025 11:03:22 AM||1205 Richmond Ave Houston TX 77006|Public Works 2500143692|2500143692|8839 N RYLANDER CIR HOUSTON 77071|29.6424|-95.5333|Routed|2025-04-18 10:57:40.0000000||SWM Escalation - 2500143692 - 8839 N RYLANDER CIR|SWM Escalation|3 Working Days|Apr 23 2025 4:05PM|SW|K|570E|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 15:58:48.0000000|3069515.7500000000|13797424.0000000000|8839 N RYLANDER CIR|HOUSTON||77071|1143400030030|2025-04-18 15:57:40.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH103|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW|S|2nd Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/18/2025 10:58:48 AM||not serviced|Solid Waste Management 2500143691|307285-2500143691|4325 COKE ST HOUSTON TX 77020|29.7678|-95.3263|Routed - Integrated|2025-04-18 10:57:36.0000000||Nuisance On Property - 307285-2500143691 - 4325 COKE ST|Nuisance On Property|180 Working Days|Jan 8 2026 5:02PM|NE|B|494K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 16:02:37.0000000|3133823.7500000000|13845028.1600000000|4325 COKE ST|HOUSTON|TX|77020|0291090000002|2025-04-18 15:57:36.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW||1st Thursday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Junk motor vehicle displayed publicly and is on soil may contaminate|Neighborhoods 2500143690|2500143690|7817 VENIDA ST HOUSTON TX 77028|29.8501|-95.2857|Routed|2025-04-18 10:56:43.0000000||Missed Heavy Trash Pickup - 2500143690 - 7817 VENIDA ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 4:04PM|NE|B|455B|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 15:57:36.0000000|3145741.0000000000|13875323.0000000000|7817 VENIDA ST|HOUSTON|TX|77028|0761180330505|2025-04-18 15:56:43.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Missed Heavy Trash Pickup 4/18/2025 10:57:||NULL|Solid Waste Management 2500143689|2500143689|9114 TOOLEY DR HOUSTON TX 77031|29.668|-95.5379|Routed|2025-04-18 10:55:55.0000000||Dumpster Complaint - 2500143689 - 10100 GUSTINE LN|Dumpster Complaint|36 Calendar Days|May 24 2025 3:57PM|SW|J|530W|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-18 15:57:11.0000000|3067801.7500000000|13806675.0000000000|9114 TOOLEY DR|HOUSTON|TX|77031|1014840000001|2025-04-18 15:55:55.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-01|THURSDAY-A|SW|S|2nd Friday|SW|SWM Complaints|FULL|36 Calendar Days|Not Applicable|2025-04-20 11:15:04.1430000|WEB Reminder green tag.||+++ ADDRESS WARNING +++Entered Address: 10100 GUSTINE LNValidated Address: 9114 TOOLEY DR - Address Id: 211442+++ ADDRESS WARNING +++Mattress around the dumpster. Photo attach.|Solid Waste Management 2500143688|20522253-2500143688|802 E 35TH ST HOUSTON TX 77022|29.818|-95.3887|Service Completed|2025-04-18 10:55:41.0000000|Apr 18 2025 6:16PM|Water Leak - 20522253-2500143688 - 806 E 35TH ST|Water Leak|10 Calendar Days|Apr 28 2025 3:58PM|NW|H|453N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 15:58:10.0000000|3113466.7500000000|13862634.0000000000|802 E 35TH ST|HOUSTON|TX|77022|0222340150020|2025-04-18 15:55:41.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|2nd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 6:16:14 PM - Case # 20522253 -2500143688: All investig||+++ ADDRESS WARNING +++Entered Address: 806 E 35TH STValidated Address: 802 E 35TH ST - Address Id: 143879+++ ADDRESS WARNING +++Private contractor hit water line gallons of water flowing down the street leak is coming out of asphalt.|4/18/2025 6:16:14 PM - Case # 20522253 -2500143688: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143687|20522251-2500143687|8723 W BELLFORT AVE HOUSTON TX 77071|29.6553|-95.5293|Service Completed|2025-04-18 10:55:29.0000000|Apr 18 2025 11:24AM|Water Leak - 20522251-2500143687 - 8723 W BELLFORT AVE|Water Leak|10 Calendar Days|Apr 28 2025 3:56PM|SW|K|570B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 15:56:48.0000000|3070639.5000000000|13802174.0000000000|8723 W BELLFORT AVE|HOUSTON|TX|77071|0420450000035|2025-04-18 15:55:29.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:23:23 AM - Case # 20522251 -2500143687: An investig||out of water|4/18/2025 11:23:23 AM - Case # 20522251 -2500143687: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143686|2500143686|921 ASHLAND ST HOUSTON TX 77008|29.7878|-95.4036|Routed|2025-04-18 10:55:27.0000000||Missed Garbage Pickup - 2500143686 - 921 ASHLAND ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 4:00PM|NW|C|492D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 16:00:29.0000000|3109062.4100000000|13851523.4900000000|921 ASHLAND ST|HOUSTON|TX|77008|1405710010001|2025-04-18 15:55:27.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 11:00:29 AM||Junk Heavy Trash|Solid Waste Management 2500143685|2500143685|8125 CAROLWOOD DR HOUSTON TX 77028|29.8364|-95.2772|Routed|2025-04-18 10:55:19.0000000||Missed Garbage Pickup - 2500143685 - 8125 CAROLWOOD DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 3:56PM|NE|B|455F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 15:56:12.0000000|3148593.2500000000|13870460.0000000000|8125 CAROLWOOD DR|HOUSTON|TX|77028|0760870010015|2025-04-18 15:55:19.0000000|EAST HOUSTON||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Garbage Pickup 4/18/2025 10:56:||NULL|Solid Waste Management 2500143684|2500143684|2222 WESTERLAND DR HOUSTON TX 77063|29.7414|-95.5313|Routed|2025-04-18 10:54:54.0000000||Health Code - 2500143684 - 2222 WESTERLAND DR|Health Code|55 Calendar Days|Jun 12 2025 3:59PM|SW|G|490T|Health|Environmental Health|Health Code|0|Active|2025-04-18 15:59:02.0000000|3069078.2500000000|13833446.0000000000|2222 WESTERLAND DR|HOUSTON|TX|77063|1159220010001|2025-04-18 15:54:54.0000000|MID WEST||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Health Code 4/18/2025 10:59:02 AM||caller states there are rats made multiple reports has had to buy mouse traps himself. Caller states he would like to get help to discontinue his contract and move out.|Health 2500143683|12697343-2500143683|5620 WOODWAY DR HOUSTON TX 77056|29.7637|-95.4755|Service Completed|2025-04-18 10:52:30.0000000|Apr 18 2025 12:47PM|Street Hazard - 12697343-2500143683 - Woodway Dr|Street Hazard|10 Calendar Days|Apr 28 2025 3:52PM|NW|G|491K|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-18 15:52:30.0000000|3086552.7500000000|13842088.0000000000|5620 WOODWAY DR|HOUSTON|TX|77056|none|2025-04-18 15:52:30.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS Warning +++Entered Address: Woodway DrValidated Address: 5620 WOODWAY DR - Address Id: 2108678+++ ADDRESS Warning +++man hole cover missing|Resolution :11. No safety hazard found no action neededClose Comments :No Comment is written 2500143682|2500143682|6810 REDDING RD HOUSTON TX 77036|29.7061|-95.5362|Routed|2025-04-18 10:52:27.0000000||Missed Recycling Pickup - 2500143682 - 6822 REDDING RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 3:53PM|SW|J|530E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 15:53:41.0000000|3067818.0000000000|13820567.0000000000|6810 REDDING RD|HOUSTON|TX|77036|0965160000020|2025-04-18 15:52:27.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Recycling Pickup 4/18/2025 10:53:4||+++ ADDRESS WARNING +++Entered Address: 6822 REDDING RDValidated Address: 6810 REDDING RD - Address Id: 226494+++ ADDRESS WARNING +++senior citizen|Solid Waste Management 2500143681|307284-2500143681|5910 ARIEL ST HOUSTON TX 77074|29.6827|-95.4962|Routed - Integrated|2025-04-18 10:51:37.0000000||Nuisance On Property - 307284-2500143681 - 5910 ARIEL ST|Nuisance On Property|180 Working Days|Jan 8 2026 4:56PM|SW|J|531N|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 15:56:42.0000000|3080878.3700000000|13812439.3700000000|5910 ARIEL ST|HOUSTON|TX|77074|0730240150030|2025-04-18 15:51:37.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW||2nd Tuesday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||5910 Ariel Street Houston TX 77074|Neighborhoods 2500143678|12697344-2500143678|BAGBY ST SMITH ST HOUSTON TX 77006|29.7418|-95.3819|Routed - Integrated|2025-04-18 10:50:14.0000000||Traffic Signal Maintenance - 12697344-2500143678 - BAGBY ST SMITH ST|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 3:55PM|SW|C|493T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 15:55:17.0000000|3116337.2200000000|13835037.1500000000|BAGBY ST SMITH ST|HOUSTON|TX|77006|0370300000027|2025-04-18 15:50:14.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW||1st Wednesday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signal Maintenance 4/18/2025 10:55:||Graffiti and damage on control box|Public Works 2500143677|307283-2500143677|504 JACKSON HILL ST HOUSTON TX 77007|29.7659|-95.4016|Routed - Integrated|2025-04-18 10:49:10.0000000||Nuisance On Property - 307283-2500143677 - 504 JACKSON HILL ST|Nuisance On Property|180 Working Days|Jan 8 2026 4:50PM|NW|C|492M|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 15:50:40.0000000|3109960.0000000000|13843586.0000000000|504 JACKSON HILL ST|HOUSTON|TX|77007|0330630000003|2025-04-18 15:49:10.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Nuisance On Property 4/18/2025 10:50:40||obstructing sidewalk|Neighborhoods 2500143676|2500143676|3300 LYONS AVE HOUSTON TX 77020|29.7757|-95.337|Routed|2025-04-18 10:49:02.0000000||Health Code - 2500143676 - 3300 LYONS AVE|Health Code|55 Calendar Days|Jun 12 2025 3:49PM|NE|B|494E|Health|Environmental Health|Health Code|0|Active|2025-04-18 15:49:58.0000000|3130329.7500000000|13847789.0000000000|3300 LYONS AVE|HOUSTON|TX|77020|1196550010001|2025-04-18 15:49:02.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW|S|1st Thursday|NE|HLT HealthCode|FULL|55 Calendar Days|Email|2025-04-20 11:15:04.1430000|Triniece Larks created Health Code 4/18/2025 10:49:58 AM||NULL|Health 2500143675|20522250-2500143675|5000 HARRISBURG BLVD HOUSTON TX 77011|29.7424|-95.3256|Service Completed|2025-04-18 10:48:35.0000000|Apr 18 2025 12:28PM|Water Main Valve - 20522250-2500143675 - 5000 HARRISBURG BLVD|Water Main Valve|5 Calendar Days|Apr 23 2025 3:50PM|NE|H|494T|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-18 15:50:17.0000000|3134329.5000000000|13835796.0000000000|5000 HARRISBURG BLVD|HOUSTON|TX|77011|0130120070021|2025-04-18 15:48:35.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:27:43 PM - Case # 20522250 -2500143675: All investi||valve is broken it needs to be replaced|4/18/2025 12:27:43 PM - Case # 20522250 -2500143675: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143674|2500143674|626 10TH ST HOUSTON TX 77008|29.7887|-95.391|Routed|2025-04-18 10:48:15.0000000||Missed Heavy Trash Pickup - 2500143674 - 626 10TH ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 4:00PM|NW|C|493A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 15:53:16.0000000|3113077.6100000000|13851979.7000000000|626 10TH ST|HOUSTON|TX|77008|0350230430030|2025-04-18 15:48:15.0000000|GREATER HEIGHTS||NWTH116|THURSDAY|NW|NETH-B-08|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/18/2025 10:53:1||My heavy trash was not picked up on the specified 3rd Wednesday|Solid Waste Management 2500143673|2500143673|8219 CARVEL LN HOUSTON TX 77036|29.6965|-95.5301|Routed|2025-04-18 10:47:39.0000000||Heavy Trash Code Violation - 2500143673 - 8219 CARVEL LN|Heavy Trash Code Violation|25 Working Days|May 23 2025 3:59PM|SW|J|530K|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 15:52:41.0000000|3069964.8200000000|13817148.5100000000|8219 CARVEL LN|HOUSTON|TX|77036|0933400000001|2025-04-18 15:47:39.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW||2nd Monday|SW|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/18/2025 10:52:||Junk Waste Placed too Early|Solid Waste Management 2500143671|2500143671|5018 NASSAU RD HOUSTON TX 77021|29.7066|-95.3328|Routed|2025-04-18 10:47:12.0000000||Add a Can - 2500143671 - 5018 NASSAU RD|Add a Can|14 Calendar Days|May 2 2025 3:49PM|SE|D|534F|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 15:49:23.0000000|3132432.2500000000|13822727.0000000000|5018 NASSAU RD|HOUSTON|TX|77021|0760950020006|2025-04-18 15:47:12.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Thursday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Add a Can 4/18/2025 10:49:23 AM||Black bin / add a can|Solid Waste Management 2500143670|12697342-2500143670|RICE BLVD S SHEPHERD DR HOUSTON TX 77005|29.7186|-95.409|Routed - Integrated|2025-04-18 10:47:06.0000000||Traffic Signal Maintenance - 12697342-2500143670 - RICE BLVD S SHEPHERD DR|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 3:52PM|SW|C|532D|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 15:52:11.0000000|3108199.8900000000|13826292.6500000000|RICE BLVD S SHEPHERD DR|HOUSTON|TX|77005|none|2025-04-18 15:47:06.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|none||Pedestrian walk button is damaged and is hanging loose from pole|Public Works 2500143669|2500143669|4502 DUNLAVY ST HOUSTON TX 77006|29.7322|-95.4026|Routed|2025-04-18 10:46:49.0000000||Litter Park - 2500143669 - 4502 DUNLAVY ST|Litter Park|3 Calendar Days|Apr 21 2025 3:50PM|SW|C|492Z|Parks and Recreation|Greenspace Management|Litter Park|0|Active|2025-04-18 15:50:08.0000000|3110003.5000000000|13831329.0000000000|4502 DUNLAVY ST|HOUSTON|TX|77006|0441840000145|2025-04-18 15:46:49.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE|PR GreenspaceStatistics|FULL|3 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Litter Park 4/18/2025 10:50:08 AM||Ervan Chew/Dunlavy Parkporta potty is on knocked over and full|Parks and Recreation 2500143668|2500143668|11312 WESTHEIMER RD HOUSTON TX 77077|29.7378|-95.5767|Routed|2025-04-18 10:46:33.0000000||Occupancy Violation - 2500143668 - 11312 WESTHEIMER RD|Occupancy Violation|7 Calendar Days|Apr 25 2025 3:47PM|SW|F|489T|Public Works|Houston Permitting Center|Occupancy Violation|0|Active|2025-04-18 15:47:30.0000000|3054741.5000000000|13831718.0000000000|11312 WESTHEIMER RD|HOUSTON|TX|77077|1049280000052|2025-04-18 15:46:33.0000000|BRIAR FOREST|Westchase MD|||NW|||NW|||NE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Occupancy Violation 4/18/2025 10:47:3||Beauty salon is in business without certificate of occupancy.|Public Works 2500143667|20522247-2500143667|5222 STAMPER WAY HOUSTON TX 77056|29.745|-95.468|Service Completed|2025-04-18 10:46:23.0000000|Apr 18 2025 4:30PM|Water Leak - 20522247-2500143667 - 5222 STAMPER WAY|Water Leak|10 Calendar Days|Apr 28 2025 3:48PM|SW|G|491U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 15:48:36.0000000|3089130.7500000000|13835352.0000000000|5222 STAMPER WAY|HOUSTON|TX|77056|0790750000001|2025-04-18 15:46:23.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:29:00 PM - Case # 20522247 -2500143667: An investiga||please call before arrival-please knock on door|4/18/2025 4:29:00 PM - Case # 20522247 -2500143667: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143665|20522248-2500143665|5915 SOUTHTOWN ST HOUSTON TX 77033|29.6781|-95.3315|Service Completed|2025-04-18 10:45:12.0000000|Apr 18 2025 11:30AM|Water Service - 20522248-2500143665 - 5915 SOUTHTOWN ST|Water Service|2 Calendar Days|Apr 20 2025 3:46PM|SE|D|534T|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 15:46:01.0000000|3133170.5000000000|13812368.0000000000|5915 SOUTHTOWN ST|HOUSTON|TX|77033|0761540400020|2025-04-18 15:45:12.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:30:09 AM - Case # 20522248 -2500143665: All investi||NULL|4/18/2025 11:30:09 AM - Case # 20522248 -2500143665: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143664|2500143664|2602 MANILA LN HOUSTON TX 77043|29.8179|-95.5545|Routed|2025-04-18 10:44:37.0000000||Missed Garbage Pickup - 2500143664 - 2602 MANILA LN|Missed Garbage Pickup|4 Working Days|Apr 24 2025 3:45PM|NW|A|449R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 15:45:12.0000000|3060920.2500000000|13861036.0000000000|2602 MANILA LN|HOUSTON|TX|77043|1069290000008|2025-04-18 15:44:37.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR109|FRIDAY|NW|NWFR-A-10|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Garbage Pickup 4/18/2025 10:45:1||half emptied trash|Solid Waste Management 2500143662|20522249-2500143662|1603 WINTER BAY LN HOUSTON TX 77088|29.887|-95.4283|Service Completed|2025-04-18 10:43:07.0000000|Apr 18 2025 12:08PM|Sewer Wastewater - 20522249-2500143662 - 1603 WINTER BAY LN|Sewer Wastewater|1 Calendar Day|Apr 19 2025 3:45PM|NW|B|412P|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 15:45:45.0000000|3100149.5000000000|13887337.0000000000|1603 WINTER BAY LN|HOUSTON|TX|77088|1011490000016|2025-04-18 15:43:07.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:07:23 PM - Case # 20522249 -2500143662: All investi||NULL|4/18/2025 12:07:23 PM - Case # 20522249 -2500143662: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143661|20522244-2500143661|11803 DANDELION LN HOUSTON TX 77071|29.6513|-95.5123|Routed - Integrated|2025-04-18 10:42:04.0000000||Restoration Due to Utility Work - 20522244-2500143661 - 11803 DANDELION LN|Restoration Due to Utility Work|30 Calendar Days|May 18 2025 3:42PM|SW|K|570C|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-18 15:42:58.0000000|3076081.5000000000|13800870.0000000000|11803 DANDELION LN|HOUSTON|TX|77071|1107820000001|2025-04-18 15:42:04.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:44:59||resident is calling to have this area restored after coh project|Public Works 2500143660|20522245-2500143660|6825 KASSARINE PASS HOUSTON TX 77033|29.6827|-95.3353|Routed - Integrated|2025-04-18 10:41:14.0000000||Water Leak - 20522245-2500143660 - 6825 KASSARINE PASS|Water Leak|10 Calendar Days|Apr 28 2025 3:43PM|SE|D|534N|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 15:43:03.0000000|3131930.5000000000|13814010.0000000000|6825 KASSARINE PASS|HOUSTON|TX|77033|0751900340002|2025-04-18 15:41:14.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:46:49||NULL|Public Works 2500143659|20522246-2500143659|3719 GOLDEN LAKE DR HOUSTON TX 77345|30.0672|-95.1819|Service Completed|2025-04-18 10:40:51.0000000|Apr 18 2025 1:44PM|Water Main Valve - 20522246-2500143659 - 3719 GOLDEN LAKE DR|Water Main Valve|5 Calendar Days|Apr 23 2025 3:43PM|GNEHSA|E|297T|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-18 15:43:33.0000000|3176041.5000000000|13955320.0000000000|3719 GOLDEN LAKE DR|HOUSTON|TX|77345|1119900000040|2025-04-18 15:40:51.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:43:58 PM - Case # 20522246 -2500143659: An investiga||plumber is unable to turn the water due to damage valve|4/18/2025 1:43:58 PM - Case # 20522246 -2500143659: An investigation has been completed and a leak was not found at this location. 2500143658|12697339-2500143658|6805 HAZEN ST HOUSTON TX 77074|29.6915|-95.5036|Routed - Integrated|2025-04-18 10:40:13.0000000||Drainage - 12697339-2500143658 - 6805 HAZEN ST|Drainage|30 Calendar Days|May 18 2025 3:41PM|SW|J|530M|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 15:41:23.0000000|3078405.5000000000|13815557.0000000000|6805 HAZEN ST|HOUSTON|TX|77074|0834220000011|2025-04-18 15:40:13.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:45:52||Poor drainage on street that needs to be repaired before project starts.|Public Works 2500143657|12697340-2500143657|1800 HAMILTON ST HOUSTON TX 77003|29.7457|-95.3625|Routed - Integrated|2025-04-18 10:39:19.0000000||Pothole - 12697340-2500143657 - 1898 HAMILTON ST|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|SW|I|493U|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-18 15:40:37.0000000|3122551.5000000000|13836686.0000000000|1800 HAMILTON ST|HOUSTON|TX|77003|0020960000001|2025-04-18 15:39:19.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:47:47||+++ ADDRESS WARNING +++Entered Address: 1898 HAMILTON STValidated Address: 1800 HAMILTON ST - Address Id: 2838+++ ADDRESS WARNING +++multiple potholes still there nothing i repaired 2 nd report|Public Works 2500143656|2500143656|15534 SAINT CLOUD DR HOUSTON TX 77062|29.5747|-95.124|Routed|2025-04-18 10:39:07.0000000||Add a Can - 2500143656 - 15534 SAINT CLOUD DR|Add a Can|14 Calendar Days|May 2 2025 3:41PM|SE|E|618K|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 15:41:06.0000000|3200278.5000000000|13776901.0000000000|15534 SAINT CLOUD DR|HOUSTON|TX|77062|1023390000008|2025-04-18 15:39:07.0000000|CLEAR LAKE||SETH109|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Add a Can 4/18/2025 10:41:06 AM||NULL|Solid Waste Management 2500143655|2500143655|11918 ALIEF PLACE DR HOUSTON TX 77072|29.7119|-95.5892|Routed|2025-04-18 10:38:50.0000000||Missed Recycling Pickup - 2500143655 - 11918 ALIEF PLACE DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 3:40PM|SW|F|529A|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 15:40:11.0000000|3051031.2500000000|13822166.0000000000|11918 ALIEF PLACE DR|HOUSTON|TX|77072|1142550010007|2025-04-18 15:38:50.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Missed Recycling Pickup 4/18/2025 10:40:1||8 homes at dead end that have yet to be serviced / ongoing issue per caller|Solid Waste Management 2500143654|12697341-2500143654|3730 SCHALKER DR HOUSTON TX 77026|29.8029|-95.3463|Routed - Integrated|2025-04-18 10:37:48.0000000||Street Hazard - 12697341-2500143654 - SCHALKER ST CAVALCADE ST|Street Hazard|10 Calendar Days|Apr 28 2025 3:40PM|NE|H|454S|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 15:40:35.0000000|3127161.0000000000|13857338.0000000000|3730 SCHALKER DR|HOUSTON|TX|77026|0291770120001|2025-04-18 15:37:48.0000000|KASHMERE GARDENS|Greater Northside MD|||NE|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:49:42||+++ ADDRESS WARNING +++Entered Address: SCHALKER ST CAVALCADE STValidated Address: 3730 SCHALKER DR - Address Id: 178450+++ ADDRESS WARNING +++sinkhole forming could be caused by the culvert|Public Works 2500143653|2500143653|9825 MOCKING BIRD HILL LN HOUSTON TX 77080|29.8225|-95.5352|Routed|2025-04-18 10:37:28.0000000||Parking Violation - 2500143653 - 9825 MOCKING BIRD HILL LN|Parking Violation|19 Calendar Days|May 7 2025 3:40PM|NW|A|450K|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 15:40:06.0000000|3066969.2500000000|13862859.0000000000|9825 MOCKING BIRD HILL LN|HOUSTON|TX|77080|1329140020064|2025-04-18 15:37:28.0000000|SPRING BRANCH NORTH|Spring Branch MD|||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Parking Violation 4/18/2025 10:40:06 AM||junk vehicle / grey toyato corello|Parking Management 2500143652|2500143652|8305 CANYON ST HOUSTON TX 77051|29.6713|-95.3777|Routed|2025-04-18 10:37:11.0000000||Container Repair - 2500143652 - 8305 CANYON ST|Container Repair|10 Calendar Days|Apr 28 2025 3:39PM|SE|D|533T|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 15:39:28.0000000|3118614.5000000000|13809452.0000000000|8305 CANYON ST|HOUSTON|TX|77051|0511740170012|2025-04-18 15:37:11.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Container Repair 4/18/2025 10:39:28 A||NULL|Solid Waste Management 2500143651|20522243-2500143651|3700 SCHALKER DR HOUSTON TX 77026|29.8017|-95.3453|Service Completed|2025-04-18 10:36:13.0000000|Apr 18 2025 1:19PM|Fire Hydrant - 20522243-2500143651 - 3700 SCHALKER DR|Fire Hydrant|12 Calendar Days|Apr 30 2025 3:37PM|NE|H|454W|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-18 15:37:40.0000000|3127414.5000000000|13857137.0000000000|3700 SCHALKER DR|HOUSTON|TX|77026|0291770110001|2025-04-18 15:36:13.0000000|KASHMERE GARDENS|Greater Northside MD|||NE|||NW|||NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:18:07 PM - Case # 20522243 -2500143651: All investig||COH had contractors fixing sewer line and left hydrant leaking|4/18/2025 1:18:07 PM - Case # 20522243 -2500143651: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143650|12697338-2500143650|105 KRESS ST HOUSTON TX 77020|29.7875|-95.3074|Service Completed|2025-04-18 10:35:55.0000000|Apr 18 2025 10:45AM|Bridge and Barricade - 12697338-2500143650 - KRESS ST WALLISVILLE RD|Bridge and Barricade|27 Calendar Days|May 15 2025 3:37PM|NE|H|494D|Public Works|Transportation Drainage Operations|Bridge and Barricade|1|Resolved|2025-04-18 15:37:22.0000000|3139664.5000000000|13852286.0000000000|105 KRESS ST|HOUSTON|TX|77020|0160290040023|2025-04-18 15:35:55.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|27 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: KRESS ST WALLISVILLE RDValidated Address: 105 KRESS ST - Address Id: 130884+++ ADDRESS WARNING +++black spray paint at the curbKress and wallisville|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12696887 2500143648|2500143648|3501 S PARKWOOD DR HOUSTON TX 77021|29.7074|-95.3631|Routed|2025-04-18 10:35:41.0000000||Missed Yard Waste Pickup - 2500143648 - 3501 S PARKWOOD DR|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 3:35PM|SE|D|533G|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 15:35:41.0000000|3122811.2500000000|13822717.0000000000|3501 S PARKWOOD DR|HOUSTON|TX|77021|0611350570003|2025-04-18 15:35:41.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Yard Waste Pickup 4/18/2025 10:35:42||NULL|Solid Waste Management 2500143647|2500143647|4004 MORNINGVIEW DR HOUSTON TX 77080|29.8298|-95.5202|Service Completed|2025-04-18 10:34:49.0000000|Apr 18 2025 1:33PM|Nuisance on Commercial Property - 2500143647 - 4004 MORNINGVIEW DR|Nuisance on Commercial Property|7 Calendar Days|Apr 25 2025 3:39PM|NW|A|450L|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-18 15:39:50.0000000|3071757.7500000000|13865651.1600000000|4004 MORNINGVIEW DR|HOUSTON|TX|77080|0914880000034|2025-04-18 15:34:49.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW||4th Thursday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Called the complainant-unable to reach. 4004 morningview is not||NUISANCE ON PRIVATE PROPERTY THE DAY AFTER THE CITY REMOVES THE TRASH THE BUSINESS AT 4004 MORNINGVIEW PUTS OUT MORE TRASH PLASTICS BOXES ETC WHICH STAYS AT THE LOCATION FOR TWO MONTHS.|Called the complainant-unable to reach. 4004 morningview is not able to be verified as an address. When searching it routes to a single-family home at 4010 morning view dr which would be addressed by Dept of Neighborhood. 2500143646|20522240-2500143646|12515 ELLA LEE LN HOUSTON TX 77077|29.7394|-95.6025|Routed - Integrated|2025-04-18 10:34:40.0000000||Water Leak - 20522240-2500143646 - 12515 ELLA LEE LN|Water Leak|10 Calendar Days|Apr 28 2025 3:35PM|SW|G|488V|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 15:35:16.0000000|3046518.7500000000|13832036.0000000000|12515 ELLA LEE LN|HOUSTON|TX|77077|1122970000077|2025-04-18 15:34:40.0000000|BRIAR FOREST||NWMO102|MONDAY|NW|NWMO-A-10|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Water Leak 4/18/2025 10:35:16 AM||NULL|Public Works 2500143645|20522241-2500143645|10403 FALLEN BOUGH DR HOUSTON TX 77041|29.8437|-95.5505|Routed - Integrated|2025-04-18 10:33:29.0000000||Restoration Due to Utility Work - 20522241-2500143645 - 10403 N FALLEN BOUGH DR|Restoration Due to Utility Work|30 Calendar Days|May 18 2025 3:35PM|NW|A|449D|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-18 15:35:52.0000000|3061858.7500000000|13870426.0000000000|10403 FALLEN BOUGH DR|HOUSTON|TX|77041|1158060040036|2025-04-18 15:33:29.0000000|WESTBRANCH|Spring Branch MD|NWFR106|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW|S|4th Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Restoration Due to Utility Work 4/18/202||+++ ADDRESS WARNING +++Entered Address: 10403 N FALLEN BOUGH DRValidated Address: 10403 FALLEN BOUGH DR - Address Id: 245164+++ ADDRESS WARNING +++sidewalk and grass were removed after fire hydrant leak was repaired. caller asking to replace/repair sidewal|Public Works 2500143644|20522242-2500143644|5714 DOOLITTLE BLVD HOUSTON TX 77033|29.6769|-95.3356|Service Completed|2025-04-18 10:32:54.0000000|Apr 18 2025 11:24AM|Water Service - 20522242-2500143644 - 5714 DOOLITTLE BLVD|Water Service|2 Calendar Days|Apr 20 2025 3:33PM|SE|D|534S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 15:33:50.0000000|3131905.2500000000|13811890.0000000000|5714 DOOLITTLE BLVD|HOUSTON|TX|77033|0761540430015|2025-04-18 15:32:54.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:24:22 AM - Case # 20522242 -2500143644: All investi||NULL|4/18/2025 11:24:22 AM - Case # 20522242 -2500143644: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143643|2500143643|17014 GROSCHKE RD HOUSTON TX 77083|29.815|-95.6553|Routed|2025-04-18 10:32:25.0000000||Trash Dumping or Illegal Dumpsite - 2500143643 - 591 Groschke Rd|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 3:32PM|NW|A|447R|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 15:32:25.0000000|3028987.2500000000|13859038.0000000000|17014 GROSCHKE RD|HOUSTON|TX|77083|0411110000010|2025-04-18 15:32:25.0000000|ADDICKS PARK TEN||||NW|||NW|||NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 591 Groschke Rd Validat||+++ ADDRESS Warning +++Entered Address: 591 Groschke RdValidated Address: 17014 GROSCHKE RD - Address Id: 1216890+++ ADDRESS Warning +++People have been dumping here for a while. Right now there is a couch Recliner trash bags fence boards and other tra|Solid Waste Management 2500143642|2500143642|10803 BURDINE ST HOUSTON TX 77096|29.6638|-95.4809|Service Completed|2025-04-18 10:32:24.0000000|Apr 19 2025 10:39AM|Recycling Cart Replace - 2500143642 - 10803 BURDINE ST|Recycling Cart Replace|14 Calendar Days|May 2 2025 3:33PM|SW|K|531X|Solid Waste Management|Recycling|Recycling Cart Replace|1|Resolved|2025-04-18 15:33:18.0000000|3085940.0000000000|13805704.0000000000|10803 BURDINE ST|HOUSTON|TX|77096|0840430000001|2025-04-18 15:32:24.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes:||NULL|Completed by Tommie Bell. Notes: 2500143641|2500143641|9306 HENDON LN HOUSTON TX 77036|29.6958|-95.5479|Service Completed|2025-04-18 10:31:02.0000000|Apr 18 2025 6:01PM|Missed Heavy Trash Pickup - 2500143641 - 9306 Hendon Ln|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 3:38PM|SW|J|529M|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-18 15:31:02.0000000|3064308.5000000000|13816707.0000000000|9306 HENDON LN|HOUSTON|TX|77036|0934110000018|2025-04-18 15:31:02.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|address serviced 4/15/25 per routeware||Missed heavy trash|address serviced 4/15/25 per routeware 2500143640|12697337-2500143640|6801 HAZEN ST HOUSTON TX 77074|29.6915|-95.5034|Routed - Integrated|2025-04-18 10:31:01.0000000||Street Hazard - 12697337-2500143640 - 6801 HAZEN ST|Street Hazard|10 Calendar Days|Apr 28 2025 3:35PM|SW|J|530M|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 15:35:32.0000000|3078478.0000000000|13815558.0000000000|6801 HAZEN ST|HOUSTON|TX|77074|0834220000012|2025-04-18 15:31:01.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 10:53:45||requesting they get a storm drainage inlet place in the whole street|Public Works 2500143639|12697336-2500143639|7438 NAVASOTA ST HOUSTON TX 77016|29.8657|-95.2938|Routed - Integrated|2025-04-18 10:30:50.0000000||Street Hazard - 12697336-2500143639 - 7438 NAVASOTA ST|Street Hazard|10 Calendar Days|Apr 28 2025 3:32PM|NE|B|415W|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 15:32:04.0000000|3142994.2500000000|13880917.0000000000|7438 NAVASOTA ST|HOUSTON|TX|77016|0825040000019|2025-04-18 15:30:50.0000000|EAST LITTLE YORK / HOMESTEAD||NETU106|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:35:46||Bayou behind this address needs to be mowed. Several feet tall.|Public Works 2500143638|20522239-2500143638|2240 MIMOSA DR HOUSTON TX 77019|29.7478|-95.4147|Routed - Integrated|2025-04-18 10:30:08.0000000||Water Leak - 20522239-2500143638 - 2240 MIMOSA DR|Water Leak|10 Calendar Days|Apr 28 2025 3:31PM|NW|G|492Q|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 15:31:05.0000000|3105988.5000000000|13836876.0000000000|2240 MIMOSA DR|HOUSTON|TX|77019|1379080010001|2025-04-18 15:30:08.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:40:56||contractor working on a project and accidentally hit a water main|Public Works 2500143637|2500143637|222 E 34TH ST HOUSTON TX 77018|29.817|-95.3963|Routed|2025-04-18 10:29:25.0000000||Missed Heavy Trash Pickup - 2500143637 - 222 E 34TH ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 3:37PM|NW|H|453N|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 15:30:10.0000000|3111076.7500000000|13862225.0000000000|222 E 34TH ST|HOUSTON|TX|77018|0210950000014|2025-04-18 15:29:25.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Heavy Trash Pickup 4/18/2025 10||NULL|Solid Waste Management 2500143635|2500143635|417 CANADIAN ST HOUSTON TX 77009|29.8051|-95.3657|Routed|2025-04-18 10:26:13.0000000||Missed Garbage Pickup - 2500143635 - 417 CANADIAN ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 3:27PM|NE|H|453U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 15:27:54.0000000|3120897.5000000000|13858195.0000000000|417 CANADIAN ST|HOUSTON|TX|77009|0660640300038|2025-04-18 15:26:13.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/18/2025 10:27:5||can is on Helmers side of corner lotRubicon: scheduled|Solid Waste Management 2500143634|12697335-2500143634|6245 WILL CLAYTON PKWY HOUSTON TX 77338|29.9843|-95.2972|Service Completed|2025-04-18 10:25:16.0000000|Apr 18 2025 4:45PM|Street Hazard - 12697335-2500143634 - 6241-6299 Will Clayton Pkwy|Street Hazard|10 Calendar Days|Apr 28 2025 3:25PM|NE|B|375A|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-18 15:25:16.0000000|3140561.0000000000|13924002.0000000000|6245 WILL CLAYTON PKWY|HOUSTON|TX|77338|1210070010002|2025-04-18 15:25:16.0000000|IAH / AIRPORT AREA||||NE|||NE|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS Warning +++Entered Address: 6241-6299 Will Clayton PkwyValidated Address: 6245 WILL CLAYTON PKWY - Address Id: 1884447+++ ADDRESS Warning +++There is a large bump in road without any notice causing damage to fast moving vehicles - it's in the t|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found. No action needed. 2500143633|2500143633|10806 PARRA PEEK DR HOUSTON TX 77075|29.6226|-95.3003|Routed|2025-04-18 10:24:19.0000000||Missed Garbage Pickup - 2500143633 - 10806 PARRA PEEK DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 3:25PM|SE|I|574R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 15:25:21.0000000|3143738.0000000000|13792500.0000000000|10806 PARRA PEEK DR|HOUSTON|TX|77075|1412610030009|2025-04-18 15:24:19.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/18/2025 10:25||NULL|Solid Waste Management 2500143631|2500143631|4629 BRYN MAWR LN HOUSTON TX 77027|29.7403|-95.455|Service Completed|2025-04-18 10:23:44.0000000|Apr 18 2025 12:51PM|MYR PW - 2500143631 - 4629 BRYN MAWR LN|MYR PW|14 Calendar Days|May 2 2025 3:27PM|SW|G|491V|Mayor Office|Mayor Mail|MYR PW|1|Resolved|2025-04-18 15:27:36.0000000|3093290.7500000000|13833765.0000000000|4629 BRYN MAWR LN|HOUSTON|TX|77027|0772460180008|2025-04-18 15:23:44.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||SW|||NE|PW Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|No customer contact information provided the Fire hydrant has w||citizen has concerns with non working fire hydrant at 4629 Bryn Mawr Lane 77027|No customer contact information provided the Fire hydrant has water and is working 2500143630|2500143630|1429 LAWRENCE ST HOUSTON TX 77008|29.7972|-95.4078|Routed|2025-04-18 10:23:14.0000000||Missed Yard Waste Pickup - 2500143630 - 1429 LAWRENCE ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 3:28PM|NW|C|452Z|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 15:28:16.0000000|3107624.7700000000|13854890.9500000000|1429 LAWRENCE ST|HOUSTON|TX|77008|0391220000817|2025-04-18 15:23:14.0000000|GREATER HEIGHTS||NWTH110|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/18/2025 10:28:16||Please help get our yard waste and heavy trash picked up.|Solid Waste Management 2500143629|2500143629|5858 SOUTHGOOD ST HOUSTON TX 77033|29.6792|-95.3326|Routed|2025-04-18 10:22:20.0000000||Recycling Participation NEW - 2500143629 - 5858 SOUTHGOOD ST|Recycling Participation NEW|24 Calendar Days|May 12 2025 3:23PM|SE|D|534T|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 15:23:00.0000000|3132820.2500000000|13812744.0000000000|5858 SOUTHGOOD ST|HOUSTON|TX|77033|0761540340002|2025-04-18 15:22:20.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Recycling Participation NEW 4/18/2025 10:||0907104017395858 south wood st 77033|Solid Waste Management 2500143628|2500143628|8670 CULLEN BLVD HOUSTON TX 77051|29.666|-95.3556|Routed|2025-04-18 10:22:17.0000000||Dead Animal Collection - 2500143628 - GALESBURG ST CULLEN BLVD|Dead Animal Collection|4 Calendar Days|Apr 22 2025 3:23PM|SE|D|533Z|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 15:23:00.0000000|3125570.2500000000|13807817.0000000000|8670 CULLEN BLVD|HOUSTON|TX|77051|0720940020035|2025-04-18 15:22:17.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Dead Animal Collection 4/18/2025 10:23||+++ ADDRESS WARNING +++Entered Address: GALESBURG ST CULLEN BLVDValidated Address: 8670 CULLEN BLVD - Address Id: 1862436+++ ADDRESS WARNING +++|Solid Waste Management 2500143627|2500143627|6807 WELLWOOD CT HOUSTON TX 77083|29.7031|-95.617|Service Completed|2025-04-18 10:22:01.0000000|Apr 18 2025 5:59PM|Missed Heavy Trash Pickup - 2500143627 - 6807 WELLWOOD CT|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 3:30PM|SW|F|528G|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-18 15:23:58.0000000|3042293.7500000000|13818735.0000000000|6807 WELLWOOD CT|HOUSTON|TX|77083|1117440000041|2025-04-18 15:22:01.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-A-06|MONDAY-A|SW|S|1st Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|crews serviced area 4/1/25 at 1:10pm||states they placed HT trash out 04/04 / Service day is 1st Tuesday of every month|crews serviced area 4/1/25 at 1:10pm 2500143626|2500143626|405 W 21ST ST HOUSTON TX 77008|29.8052|-95.4041|Routed|2025-04-18 10:20:33.0000000||Missed Yard Waste Pickup - 2500143626 - 405 W 21ST ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 3:23PM|NW|C|452V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 15:23:10.0000000|3108726.7500000000|13857834.0000000000|405 W 21ST ST|HOUSTON|TX|77008|0200710000051|2025-04-18 15:20:33.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Yard Waste Pickup 4/18/2025 10:23:||Caller is stating the the whole block did not get there yard waste picked up|Solid Waste Management 2500143624|2500143624|6806 WELLWOOD CT HOUSTON TX 77083|29.7031|-95.6176|Service Completed|2025-04-18 10:19:50.0000000|Apr 18 2025 5:57PM|Missed Heavy Trash Pickup - 2500143624 - 6806 WELLWOOD CT|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 3:27PM|SW|F|528G|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-18 15:20:56.0000000|3042104.0000000000|13818727.0000000000|6806 WELLWOOD CT|HOUSTON|TX|77083|1117440000038|2025-04-18 15:19:50.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-A-06|MONDAY-A|SW|S|1st Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced 4/1/25 at 1:10pm per routeware||NULL|address serviced 4/1/25 at 1:10pm per routeware 2500143623|2500143623|16148 FONDREN RD HOUSTON TX 77489|29.5936|-95.504|Routed|2025-04-18 10:19:09.0000000||Parking Violation - 2500143623 - 16148 FONDREN RD|Parking Violation|19 Calendar Days|May 7 2025 3:24PM|SW|K|570Z|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 15:24:16.0000000|3079354.9400000000|13779964.3300000000|16148 FONDREN RD|HOUSTON|TX|77489|none|2025-04-18 15:19:09.0000000|FORT BEND HOUSTON||||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 10:24:16 AM||Vehicle has been parked on dead end street for 3 days.|Parking Management 2500143622|2500143622|10927 GATLINBURG DR HOUSTON TX 77031|29.6603|-95.5383|Routed|2025-04-18 10:19:07.0000000||Container Repair - 2500143622 - 10927 GATLINBURG DR|Container Repair|10 Calendar Days|Apr 28 2025 3:20PM|SW|J|530W|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 15:20:43.0000000|3067748.2500000000|13803882.0000000000|10927 GATLINBURG DR|HOUSTON|TX|77031|1040370000028|2025-04-18 15:19:07.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-01|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Repair 4/18/2025 10:20:43 A||1653-2260-1296|Solid Waste Management 2500143621|2500143621|5858 SOUTHGOOD ST HOUSTON TX 77033|29.6792|-95.3326|Routed|2025-04-18 10:19:00.0000000||New Resident Container - 2500143621 - 5858 SOUTHGOOD ST|New Resident Container|12 Calendar Days|Apr 30 2025 3:22PM|SE|D|534T|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 15:22:10.0000000|3132820.2500000000|13812744.0000000000|5858 SOUTHGOOD ST|HOUSTON|TX|77033|0761540340002|2025-04-18 15:19:00.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created New Resident Container 4/18/2025 10:22:10||0907104017395858 south wood st 77033|Solid Waste Management 2500143620|12697334-2500143620|4910 N MCCARTY ST HOUSTON TX 77013|29.8051|-95.2638|Routed - Integrated|2025-04-18 10:18:46.0000000||Drainage - 12697334-2500143620 - 4910 N MCCARTY ST|Drainage|30 Calendar Days|May 18 2025 3:21PM|NE|I|455U|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 15:21:13.0000000|3153199.2500000000|13859210.0000000000|4910 N MCCARTY ST|HOUSTON|TX|77013|0642070020113|2025-04-18 15:18:46.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:23:48||culverts is full causing flooding at Houston Fire Station 45|Public Works 2500143619|2500143619|1405 MARSHALL ST HOUSTON TX 77006|29.7393|-95.3961|Routed|2025-04-18 10:18:28.0000000||Missed Yard Waste Pickup - 2500143619 - 1405 MARSHALL ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 3:23PM|SW|C|493S|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 15:23:30.0000000|3111989.2300000000|13833986.0500000000|1405 MARSHALL ST|HOUSTON|TX|77006|0262020000012|2025-04-18 15:18:28.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/18/2025 10:23:30||Yard waste has not been picked up along our street for months. Its piling up all along the street|Solid Waste Management 2500143618|2500143618|8 BRIAR HOLLOW LN HOUSTON TX 77027|29.7504|-95.4521|Routed|2025-04-18 10:18:15.0000000||MYR HPD - 2500143618 - 4600 POST OAK PL|MYR HPD|14 Calendar Days|May 2 2025 3:18PM|NW|G|491R|Mayor Office|Mayor Mail|MYR HPD|0|Active|2025-04-18 15:18:38.0000000|3094150.7500000000|13837641.0000000000|8 BRIAR HOLLOW LN|HOUSTON|TX|77027|none|2025-04-18 15:18:15.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NW|||NE|HPD Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR HPD 4/18/2025 10:18:38 AM||+++ ADDRESS WARNING +++Entered Address: 4600 POST OAK PLValidated Address: 8 BRIAR HOLLOW LN - Address Id: 2042862+++ ADDRESS WARNING +++citizen has concerns with vacant building that is housing homeless and drug addicts|Mayor Office 2500143617|2500143617|900 BAGBY ST HOUSTON 77002|29.7607|-95.3702|Service Completed|2025-04-18 10:17:44.0000000|Apr 18 2025 1:22PM|MAO General - 2500143617 - 900 BAGBY ST|MAO General|14 Working Days|May 8 2025 3:19PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-18 15:19:12.0000000|3119981.2500000000|13841989.0000000000|900 BAGBY ST|HOUSTON||77002|0012510000017|2025-04-18 15:17:44.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|Neighborhoods||CL talked to constituent about concerns of a dog being in her backyard and being informed by Barc the dog would be picked up.CL sent down her information.CL sent an email to Barc and provided consiteunt's information.|Neighborhoods 2500143616|2500143616|2308 CAMPBELL ST HOUSTON TX 77026|29.7824|-95.3462|Routed|2025-04-18 10:17:22.0000000||Recycling Participation NEW - 2500143616 - 2308 CAMPBELL ST|Recycling Participation NEW|24 Calendar Days|May 12 2025 3:19PM|NE|B|494A|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 15:19:19.0000000|3127348.0000000000|13850121.0000000000|2308 CAMPBELL ST|HOUSTON|TX|77026|1452360010001|2025-04-18 15:17:22.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Recycling Participation NEW 4/18/2025||NULL|Solid Waste Management 2500143615|2500143615|9906 KITTRELL ST HOUSTON TX 77034|29.639|-95.2386|Routed|2025-04-18 10:16:28.0000000||Missed Heavy Trash Pickup - 2500143615 - 9906 KITTRELL ST|Missed Heavy Trash Pickup|7 Working Days|Apr 30 2025 1:07PM|SE|E|576J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 23:04:20.0000000|3163125.5000000000|13799087.0000000000|9906 KITTRELL ST|HOUSTON|TX|77034|0881270000002|2025-04-18 15:16:28.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Heavy Trash Pickup 4/18/2025 6:04||NULL|Solid Waste Management 2500143613|2500143613|7810 HOFFMAN ST HOUSTON TX 77016|29.8316|-95.3118|Routed|2025-04-18 10:16:16.0000000||Container Repair - 2500143613 - 7810 HOFFMAN ST|Container Repair|10 Calendar Days|Apr 28 2025 3:20PM|NE|B|454L|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 15:20:08.0000000|3137689.5000000000|13868348.0000000000|7810 HOFFMAN ST|HOUSTON|TX|77016|0710690040179|2025-04-18 15:16:16.0000000|TRINITY / HOUSTON GARDENS||NETU113|TUESDAY|NE|NWTU-A-01|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Container Repair 4/18/2025 10:20:08 AM||432866242022crushed|Solid Waste Management 2500143612|33620-2500143612|7450 N SHEPHERD DR HOUSTON TX 77091|29.8685|-95.411|Routed - Integrated|2025-04-18 10:16:01.0000000||Fire Code Complaint - 33620-2500143612 - 7450 N SHEPHERD DR|Fire Code Complaint|4 Calendar Days|Apr 22 2025 3:18PM|NW|H|412V|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-18 15:18:12.0000000|3105823.5000000000|13880805.0000000000|7450 N SHEPHERD DR|HOUSTON|TX|77091|1251240010001|2025-04-18 15:16:01.0000000|NORTHSIDE/NORTHLINE||||NW|||NE|||NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Fire Code Complaint 4/18/2025 10:18:12||our gates were left open after emergency|Houston Fire Department 2500143611|20522238-2500143611|35 GREENWAY VIEW TRL HOUSTON TX 77339|30.0371|-95.1768|Service Completed|2025-04-18 10:15:42.0000000|Apr 18 2025 1:34PM|Water Service - 20522238-2500143611 - 35 GREENWAY VIEW TRL|Water Service|2 Calendar Days|Apr 20 2025 3:17PM|GNEHSA|E|337G|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 15:17:17.0000000|3178012.7500000000|13944425.0000000000|35 GREENWAY VIEW TRL|HOUSTON|TX|77339|1183850040009|2025-04-18 15:15:42.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:34:06 PM - Case # 20522238 -2500143611: An investiga||per caller city worked on neighbors property 2 days ago and now caller has no water coming through his sprinkler system caller has no water make contact|4/18/2025 1:34:06 PM - Case # 20522238 -2500143611: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143610|2500143610|12807 CORONA LN HOUSTON 77072|29.6946|-95.6073|Routed|2025-04-18 10:14:55.0000000||SWM Escalation - 2500143610 - 12807 CORONA LN|SWM Escalation|3 Working Days|Apr 23 2025 3:22PM|SW|F|528M|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 15:15:14.0000000|3045463.0000000000|13815702.0000000000|12807 CORONA LN|HOUSTON||77072|1084810000019|2025-04-18 15:14:55.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/18/2025 10:15:14 AM||12807 corona|Solid Waste Management 2500143609|20522235-2500143609|6511 VERA JEAN DR HOUSTON TX 77088|29.885|-95.486|Routed - Integrated|2025-04-18 10:14:34.0000000||Sewer Wastewater - 20522235-2500143609 - 6511 VERA JEAN DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 3:14PM|NW|A|411P|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-18 15:14:34.0000000|3081882.0000000000|13886067.0000000000|6511 VERA JEAN DR|HOUSTON|TX|77088|1105230000011|2025-04-18 15:14:34.0000000|GREATER INWOOD|Near Northwest MD|NWTU123|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 11:46:42||6511 VERA JEAN -- cave in|Public Works 2500143608|307282-2500143608|1405 MARSHALL ST HOUSTON TX 77006|29.7393|-95.3961|Routed - Integrated|2025-04-18 10:13:36.0000000||Nuisance On Property - 307282-2500143608 - 1405 MARSHALL ST|Nuisance On Property|180 Working Days|Jan 8 2026 4:18PM|SW|C|493S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 15:18:37.0000000|3111989.2300000000|13833986.0500000000|1405 MARSHALL ST|HOUSTON|TX|77006|0262020000012|2025-04-18 15:13:36.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE||1st Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Yard waste has not been picked up for months along our street|Neighborhoods 2500143607|20522236-2500143607|5606 HIALEAH DR HOUSTON TX 77092|29.8267|-95.4746|Service Completed|2025-04-18 10:12:53.0000000|Apr 18 2025 12:07PM|Sewer Wastewater - 20522236-2500143607 - 5606 HIALEAH DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 3:12PM|NW|A|451K|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 15:12:53.0000000|3086149.5000000000|13864978.0000000000|5606 HIALEAH DR|HOUSTON|TX|77092|0852280000016|2025-04-18 15:12:53.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:06:27 PM - Case # 20522236 -2500143607: All investi||5606 HIALEAH DR -- cave in|4/18/2025 12:06:27 PM - Case # 20522236 -2500143607: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143606|2500143606|11310 SAGE OAK DR HOUSTON TX 77089|29.6009|-95.2095|Routed|2025-04-18 10:12:26.0000000||Container Repair - 2500143606 - 11310 SAGE OAK DR|Container Repair|10 Calendar Days|Apr 28 2025 3:14PM|SE|D|576Y|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 15:14:00.0000000|3172805.7500000000|13785538.0000000000|11310 SAGE OAK DR|HOUSTON|TX|77089|0963960000009|2025-04-18 15:12:26.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Repair 4/18/2025 10:14:00 AM||wheels fell off / black bin|Solid Waste Management 2500143605|2500143605|1801 WELLINGTON ST HOUSTON TX 77093|29.8585|-95.3577|Routed|2025-04-18 10:12:25.0000000||Missed Heavy Trash Pickup - 2500143605 - 1801 WELLINGTON ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 3:21PM|NE|H|413Z|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 15:14:11.0000000|3122843.5000000000|13877664.0000000000|1801 WELLINGTON ST|HOUSTON|TX|77093|0670690060145|2025-04-18 15:12:25.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO103|MONDAY|NE|NEMO-B-04|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Heavy Trash Pickup 4/18/2025 10:14:1||NULL|Solid Waste Management 2500143604|2500143604|207 71ST ST HOUSTON TX 77011|29.736|-95.2998|Routed|2025-04-18 10:12:14.0000000||Recycling Cart Replace - 2500143604 - 207 71ST ST|Recycling Cart Replace|14 Calendar Days|May 2 2025 3:13PM|NE|I|494Z|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-18 15:13:10.0000000|3142589.5000000000|13833731.0000000000|207 71ST ST|HOUSTON|TX|77011|0251030000001|2025-04-18 15:12:14.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Recycling Cart Replace 4/18/2025 10:13:10||022009701131207 71st|Solid Waste Management 2500143603|2500143603|15943 CHIMNEY ROCK RD HOUSTON TX 77053|29.5935|-95.4823|Routed|2025-04-18 10:12:02.0000000||Missed Garbage Pickup - 2500143603 - 15943 CHIMNEY ROCK RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 3:15PM|SW|K|571X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 15:15:18.0000000|3086245.2500000000|13780149.0000000000|15943 CHIMNEY ROCK RD|HOUSTON|TX|77053|2150060110340907|2025-04-18 15:12:02.0000000|FORT BEND HOUSTON||SWFR104|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Garbage Pickup 4/18/2025 10:15:18||swm driver passed up the citizen home it's no information stating in routeware about why the swm driver passed up citizen can|Solid Waste Management 2500143602|2500143602|6142 LINNHAVEN DR HOUSTON TX 77072|29.7131|-95.5669|Routed|2025-04-18 10:11:20.0000000||Container Replacement - 2500143602 - 6142 LINNHAVEN DR|Container Replacement|10 Calendar Days|Apr 28 2025 3:13PM|SW|F|529C|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 15:13:25.0000000|3058102.0000000000|13822805.0000000000|6142 LINNHAVEN DR|HOUSTON|TX|77072|1126950000028|2025-04-18 15:11:20.0000000|ALIEF||SWMO122|MONDAY|SW|SWMO-A-04|MONDAY-A|SW|S|1st Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Replacement 4/18/2025 10:13:2||NULL|Solid Waste Management 2500143601|2500143601|5622 FINCH ST HOUSTON TX 77028|29.8291|-95.3097|Routed|2025-04-18 10:10:41.0000000||Heavy Trash Code Violation - 2500143601 - 5622 FINCH ST|Heavy Trash Code Violation|25 Working Days|May 23 2025 3:22PM|NE|B|454M|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 15:15:50.0000000|3138358.7500000000|13867453.0000000000|5622 FINCH ST|HOUSTON|TX|77028|0710700250020|2025-04-18 15:10:41.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Heavy Trash Code Violation 4/18/2025 10:||urgent per caller making a fence with metal siding lots of junk and debris around the front and back yard//attracting snakes and rats//no water or plumbing|Solid Waste Management 2500143600|20522311-2500143600|8950 SUMMERSET MEADOW CT HOUSTON TX 77075|29.6127|-95.2572|Service Completed|2025-04-18 10:10:36.0000000|Apr 18 2025 5:28PM|Water Leak - 20522311-2500143600 - 8950 summerset meadow court|Water Leak|10 Calendar Days|Apr 28 2025 8:54PM|SE|I|575V|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 20:54:17.0000000|3157517.7500000000|13789361.0000000000|8950 SUMMERSET MEADOW CT|HOUSTON|TX|77075|1309070010117|2025-04-18 15:10:36.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 5:27:08 PM - Case # 20522311 -2500143600: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 8950 summerset meadow courtValidated Address: 8950 SUMMERSET MEADOW CT - Address Id: 1881583+++ ADDRESS WARNING +++This water main leak has been going on for about a month.|4/18/2025 5:27:08 PM - Case # 20522311 -2500143600: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143599|20522237-2500143599|2025 AUGUSTA DR HOUSTON TX 77057|29.7449|-95.4818|Service Completed|2025-04-18 10:09:40.0000000|Apr 18 2025 11:55AM|Water Service - 20522237-2500143599 - 2025 AUGUSTA DR|Water Service|2 Calendar Days|Apr 20 2025 3:14PM|SW|G|491T|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 15:14:50.0000000|3084752.8200000000|13835184.0600000000|2025 AUGUSTA DR|HOUSTON|TX|77057|1148810010001|2025-04-18 15:09:40.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 11:54:19 AM - Case # 20522237 -2500143599: All investi||No water|4/18/2025 11:54:19 AM - Case # 20522237 -2500143599: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143598|12697333-2500143598|8188 W SAM HOUSTON PKWY S HOUSTON TX 77072|29.69|-95.5579|Routed - Integrated|2025-04-18 10:09:36.0000000||Traffic Markings - 12697333-2500143598 - 8188 W SAM HOUSTON PKWY S|Traffic Markings|28 Calendar Days|May 16 2025 3:14PM|SW|J|529R|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-18 15:14:36.0000000|3061180.9700000000|13814465.0900000000|8188 W SAM HOUSTON PKWY S|HOUSTON|TX|77072|1215790010001|2025-04-18 15:09:36.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|28 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Markings 4/18/2025 10:14:36 AM||Traffic signal posted does not match the pavement lane directions on the SB Sam Houston Frontage rd at Beechnut.|Public Works 2500143597|2500143597|10515 IVYRIDGE RD HOUSTON TX 77043|29.7965|-95.5558|Routed|2025-04-18 10:09:05.0000000||Dumpster Complaint - 2500143597 - 10515 IVYRIDGE RD|Dumpster Complaint|36 Calendar Days|May 24 2025 3:14PM|NW|A|449Z|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-18 15:14:11.0000000|3060739.5500000000|13853241.8500000000|10515 IVYRIDGE RD|HOUSTON|TX|77043|0872140000003|2025-04-18 15:09:05.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR117|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE||4th Friday|NE|SWM Complaints|FULL|36 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Dumpster Complaint 4/18/2025 10:14:11 AM||The dump truck broke the garbage can|Solid Waste Management 2500143595|2500143595|5610 CEDAR HILL LN HOUSTON TX 77016|29.876|-95.3068|Routed|2025-04-18 10:08:27.0000000||Missed Heavy Trash Pickup - 2500143595 - 5610 CEDAR HILL LN|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 3:16PM|NE|B|414V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 15:09:09.0000000|3138756.5000000000|13884530.0000000000|5610 CEDAR HILL LN|HOUSTON|TX|77016|1000640000005|2025-04-18 15:08:27.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-06|TUESDAY-A|NE|S|2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Missed Heavy Trash Pickup 4/18/2025 10:09||NULL|Solid Waste Management 2500143594|2500143594|1506 HYDE PARK BLVD HOUSTON TX 77006|29.7467|-95.3966|Routed|2025-04-18 10:08:24.0000000||Missed Heavy Trash Pickup - 2500143594 - 1506 HYDE PARK BLVD|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 3:20PM|NW|C|493S|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 15:13:28.0000000|3111751.6100000000|13836651.4500000000|1506 HYDE PARK BLVD|HOUSTON|TX|77006|0180170000016|2025-04-18 15:08:24.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/18/2025 10:13:2||Junk Heavy Trash|Solid Waste Management 2500143593|2500143593|1702 FESTIVAL DR HOUSTON TX 77062|29.5742|-95.1224|Service Completed|2025-04-18 10:08:21.0000000|Apr 19 2025 3:08PM|Missed Garbage Pickup - 2500143593 - 1702 FESTIVAL DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 3:10PM|SE|E|618K|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-18 15:10:07.0000000|3200801.7500000000|13776766.0000000000|1702 FESTIVAL DR|HOUSTON|TX|77062|0964830000614|2025-04-18 15:08:21.0000000|CLEAR LAKE||SETH109|THURSDAY|SE|SETH-B-06|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: Serviced||caller states whole side of his street was missed|Completed by Robert Lonzo. Notes: Serviced 2500143592|20522232-2500143592|4142 LEVONSHIRE DR HOUSTON TX 77025|29.6852|-95.445|Routed - Integrated|2025-04-18 10:08:19.0000000||Water Leak - 20522232-2500143592 - 4142 LEVONSHIRE DR|Water Leak|10 Calendar Days|Apr 28 2025 3:08PM|SW|K|532N|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 15:08:27.0000000|3097074.5000000000|13813819.0000000000|4142 LEVONSHIRE DR|HOUSTON|TX|77025|0850020000024|2025-04-18 15:08:19.0000000|BRAESWOOD||SWTH117|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Water Leak 4/18/2025 10:08:27 AM||NULL|Public Works 2500143591|2500143591|6911 ROCKERGATE DR HOUSTON 77489|29.5921|-95.4887|Routed|2025-04-18 10:07:39.0000000||SWM Escalation - 2500143591 - 6911 ROCKERGATE DR|SWM Escalation|3 Working Days|Apr 23 2025 3:16PM|SW|K|611A|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 15:09:35.0000000|3084248.2500000000|13779563.0000000000|6911 ROCKERGATE DR|HOUSTON||77489|2150060180170907|2025-04-18 15:07:39.0000000|FORT BEND HOUSTON||SWFR102|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|3rd Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/18/2025 10:09:35 AM||461000852156|Solid Waste Management 2500143589|2500143589|1506 HYDE PARK BLVD HOUSTON TX 77006|29.7467|-95.3966|Routed|2025-04-18 10:06:19.0000000||Missed Yard Waste Pickup - 2500143589 - 1506 HYDE PARK BLVD|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 3:11PM|NW|C|493S|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 15:11:32.0000000|3111751.6100000000|13836651.4500000000|1506 HYDE PARK BLVD|HOUSTON|TX|77006|0180170000016|2025-04-18 15:06:19.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/18/2025 10:11:32||Yard waste hasn't been picked up in months.|Solid Waste Management 2500143588|20522233-2500143588|10214 COOK RD HOUSTON TX 77099|29.6697|-95.5978|Routed - Integrated|2025-04-18 10:06:02.0000000||Water Leak - 20522233-2500143588 - 10300 COOK RD|Water Leak|10 Calendar Days|Apr 28 2025 3:07PM|SW|F|528V|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 15:07:14.0000000|3048685.5000000000|13806807.0000000000|10214 COOK RD|HOUSTON|TX|77099|1043840000023|2025-04-18 15:06:02.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Water Leak 4/18/2025 10:07:14 AM||+++ ADDRESS WARNING +++Entered Address: 10300 COOK RDValidated Address: 10214 COOK RD - Address Id: 656985+++ ADDRESS WARNING +++|Public Works 2500143587|2500143587|6211 SHERINGHAM ST HOUSTON 77085|29.6187|-95.4765|Routed|2025-04-18 10:05:47.0000000||Liaison Comm - 2500143587 - 6211 SHERINGHAM ST|Liaison Comm|5 Working Days|Apr 25 2025 3:13PM|SW|K|571P|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 15:06:00.0000000|3087828.5000000000|13789376.0000000000|6211 SHERINGHAM ST|HOUSTON||77085|0932820000005|2025-04-18 15:05:47.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW|S|4th Wednesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Liaison Comm 4/18/2025 10:06:00 AM||153684961342Still waiting on recycle cart repair|311 HelpLine 2500143585|2500143585|1537 ALTHEA DR HOUSTON 77018|29.8254|-95.4395|Routed|2025-04-18 10:04:55.0000000||SWM Escalation - 2500143585 - 1537 ALTHEA DR|SWM Escalation|3 Working Days|Apr 23 2025 3:12PM|NW|C|452J|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 15:05:45.0000000|3097265.7500000000|13864854.0000000000|1537 ALTHEA DR|HOUSTON||77018|0731000050003|2025-04-18 15:04:55.0000000|CENTRAL NORTHWEST||NWTU107|TUESDAY|NW|NETU-B-04|TUESDAY-B|NE|S|3rd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created SWM Escalation 4/18/2025 10:05:45 AM||NULL|Solid Waste Management 2500143584|307280-2500143584|10437 BARNHAM ST HOUSTON TX 77016|29.8631|-95.312|Routed - Integrated|2025-04-18 10:04:09.0000000||Nuisance On Property - 307280-2500143584 - 10437 BARNHAM ST|Nuisance On Property|180 Working Days|Jan 8 2026 4:04PM|NE|B|414Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 15:04:54.0000000|3137253.7500000000|13879785.0000000000|10437 BARNHAM ST|HOUSTON|TX|77016|0770490070112|2025-04-18 15:04:09.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Nuisance On Property 4/18/2025 10:04:54||10437 BARNHAM - High weeds in the back yard- visible from the back yard- snakes are getting into the neighbors yard.|Neighborhoods 2500143583|307281-2500143583|2412 SOUTHMORE BLVD HOUSTON TX 77004|29.7207|-95.3749|Routed - Integrated|2025-04-18 10:03:43.0000000||Junk Motor Vehicle - 307281-2500143583 - 2412 SOUTHMORE BLVD|Junk Motor Vehicle|176 Working Days|Jan 2 2026 4:05PM|SE|D|533B|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-18 15:05:51.0000000|3118922.0000000000|13827421.0000000000|2412 SOUTHMORE BLVD|HOUSTON|TX|77004|0611180000003|2025-04-18 15:03:43.0000000|MACGREGOR|Greater Southeast MD|SETU120|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Junk Motor Vehicle 4/18/2025 10:05:51 AM||white buick 4 door sedan wrecked on property|Neighborhoods 2500143582|2500143582|3307 HELEN ST HOUSTON TX 77009|29.7878|-95.3766|Routed|2025-04-18 10:03:32.0000000||Missed Recycling Pickup - 2500143582 - 3307 HELEN ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 3:04PM|NW|H|493B|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 15:04:25.0000000|3117651.2500000000|13851775.0000000000|3307 HELEN ST|HOUSTON|TX|77009|0372840000016|2025-04-18 15:03:32.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Recycling Pickup 4/18/2025 10:0||NULL|Solid Waste Management 2500143581|20522234-2500143581|5121 S ACRES DR HOUSTON TX 77048|29.643|-95.3476|Service Completed|2025-04-18 10:03:12.0000000|Apr 18 2025 10:59AM|Water Leak - 20522234-2500143581 - 5121 S ACRES DR|Water Leak|10 Calendar Days|Apr 28 2025 3:08PM|SE|D|573H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 15:08:16.0000000|3128486.1400000000|13799451.2400000000|5121 S ACRES DR|HOUSTON|TX|77048|0612000000055|2025-04-18 15:03:12.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-04|FRIDAY-B|SE||4th Tuesday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 10:57:59 AM - Case # 20522234 -2500143581: An investig||We have a water leak coming from the water meter located at the property with address: 5121 S Acres Dr Houston TX 77048|4/18/2025 10:57:59 AM - Case # 20522234 -2500143581: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143580|20522230-2500143580|2100 PERSA ST HOUSTON TX 77019|29.7467|-95.4129|Routed - Integrated|2025-04-18 10:03:09.0000000||Fire Hydrant - 20522230-2500143580 - 2100 PERSA ST|Fire Hydrant|12 Calendar Days|Apr 30 2025 3:05PM|NW|G|492Q|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-18 15:05:31.0000000|3106592.2500000000|13836502.0000000000|2100 PERSA ST|HOUSTON|TX|77019|0622020060001|2025-04-18 15:03:09.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Fire Hydrant 4/18/2025 10:05:31 AM||the cornerhydrant #: 7270082|Public Works 2500143579|307279-2500143579|8810 KAELING MEADOW CT HOUSTON TX 77075|29.6112|-95.2597|Routed - Integrated|2025-04-18 10:02:14.0000000||Nuisance On Property - 307279-2500143579 - 8810 KAELING MEADOW CT|Nuisance On Property|180 Working Days|Jan 8 2026 4:03PM|SE|I|575U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 15:03:51.0000000|3156734.2500000000|13788784.0000000000|8810 KAELING MEADOW CT|HOUSTON|TX|77075|1309070010023|2025-04-18 15:02:14.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Nuisance On Property 4/18/2025 10:03:5||8810 kaeling meadow ct|Neighborhoods 2500143578|12697332-2500143578|5800 FANNIN ST HOUSTON TX 77004|29.7235|-95.3906|Routed - Integrated|2025-04-18 10:02:03.0000000||Traffic Signal Maintenance - 12697332-2500143578 - 5800 FANNIN ST|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 3:02PM|SW|D|533A|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-18 15:02:09.0000000|3113924.5000000000|13828282.0000000000|5800 FANNIN ST|HOUSTON|TX|77004|0421790000004|2025-04-18 15:02:03.0000000|MEDICAL CENTER AREA|Greater Southeast MD|||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Angelica Brackins created Traffic Signal Maintenance 4/18/2025||Per G. Ramsay the locks are damaged on the cabinet and need repair|Public Works 2500143576|2500143576|3020 JEWEL ST HOUSTON TX 77026|29.7896|-95.3386|Routed|2025-04-18 10:00:09.0000000||Missed Garbage Pickup - 2500143576 - 3020 JEWEL ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 3:01PM|NE|B|494A|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 15:01:44.0000000|3129653.5000000000|13852830.0000000000|3020 JEWEL ST|HOUSTON|TX|77026|0260320000018|2025-04-18 15:00:09.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/18/2025 10:01:4||3020 JEWEL ST|Solid Waste Management 2500143575|2500143575|5843 ETTRICK DR HOUSTON TX 77035|29.6452|-95.4911|Routed|2025-04-18 09:59:15.0000000||Missed Recycling Pickup - 2500143575 - 5843 ETTRICK DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 2:59PM|SW|K|571E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 14:59:54.0000000|3082879.0000000000|13798840.0000000000|5843 ETTRICK DR|HOUSTON|TX|77035|0871380000023|2025-04-18 14:59:15.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Recycling Pickup 4/18/2025 9:59:5||NULL|Solid Waste Management 2500143573|2500143573|900 BAGBY ST HOUSTON TX 77002|29.7607|-95.3702|Service Completed|2025-04-18 09:57:37.0000000|Apr 18 2025 1:25PM|MAO General - 2500143573 - 900 BAGBY ST|MAO General|14 Working Days|May 8 2025 2:57PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-18 14:57:44.0000000|3119981.2500000000|13841989.0000000000|900 BAGBY ST|HOUSTON|TX|77002|0012510000017|2025-04-18 14:57:37.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|Neighborhoods||CL talked to constituent about concerns of a dog being in her backyard and being informed by Barc the dog would be picked up.CL sent down her information.|Neighborhoods 2500143572|20522225-2500143572|10600 S GESSNER DR HOUSTON TX 77071|29.6652|-95.5285|Service Completed|2025-04-18 09:56:59.0000000|Apr 18 2025 2:36PM|Sewer Wastewater - 20522225-2500143572 - 10600 S GESSNER DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 2:56PM|SW|J|530X|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 14:56:59.0000000|3070787.2500000000|13805759.0000000000|10600 S GESSNER DR|HOUSTON|TX|77071|1120740000001|2025-04-18 14:56:59.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:34:54 PM - Case # 20522225 -2500143572: All investig||DO NOT RUN CALL CREATED PER GEORGE RUIZ FOR SDLC AT 10600 GESSNER DR FROM MH #SW064003A TO #SW064002.|4/18/2025 2:34:54 PM - Case # 20522225 -2500143572: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143571|2500143571|18711 PARK HARBOR DR HOUSTON TX 77084|29.7945|-95.6993|Routed|2025-04-18 09:56:55.0000000||Missed Garbage Pickup - 2500143571 - PARK HARBOR DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:59PM|NW|A|446Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:59:48.0000000|3015247.5000000000|13851090.0000000000|18711 PARK HARBOR DR|HOUSTON|TX|77084|1203500020026|2025-04-18 14:56:55.0000000|ADDICKS PARK TEN||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Missed Garbage Pickup 4/18/2025 9:59:48||+++ ADDRESS WARNING +++Entered Address: PARK HARBOR DRValidated Address: 18711 PARK HARBOR DR - Address Id: 497070+++ ADDRESS WARNING +++cul de sac missed caller stated he saw the driver pass up the containers|Solid Waste Management 2500143570|20522228-2500143570|1703 NANTUCKET DR HOUSTON TX 77057|29.7496|-95.4873|Service Completed|2025-04-18 09:56:47.0000000|Apr 18 2025 4:10PM|Water Leak - 20522228-2500143570 - 1721 NANTUCKET DR|Water Leak|10 Calendar Days|Apr 28 2025 2:59PM|NW|G|491N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 14:59:20.0000000|3082978.7500000000|13836840.0000000000|1703 NANTUCKET DR|HOUSTON|TX|77057|0761800340001|2025-04-18 14:56:47.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:09:03 PM - Case # 20522228 -2500143570: An investiga||+++ ADDRESS WARNING +++Entered Address: 1721 NANTUCKET DRValidated Address: 1703 NANTUCKET DR - Address Id: 312589+++ ADDRESS WARNING +++Please MCC|4/18/2025 4:09:03 PM - Case # 20522228 -2500143570: An investigation has been completed and a leak was not found at this location. 2500143569|20522229-2500143569|7514 UNIVERSAL DR HOUSTON TX 77072|29.697|-95.5909|Service Completed|2025-04-18 09:56:30.0000000|Apr 18 2025 11:26AM|Sewer Wastewater - 20522229-2500143569 - 7514 UNIVERSAL DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 2:58PM|SW|F|529J|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 14:58:30.0000000|3050641.7500000000|13816741.0000000000|7514 UNIVERSAL DR|HOUSTON|TX|77072|1002970000016|2025-04-18 14:56:30.0000000|ALIEF|International MD|SWMO120|MONDAY|SW|SWMO-B-10|MONDAY-B|SW|S|1st Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:25:05 AM - Case # 20522229 -2500143569: All investi||sewer ordor in the area is so bad the smell is getting into the homes. Caller is sick and cannot even stay in her home. The sewer odor has been ongoing for several weeks. Requesting to be contacted by a supervisor. The odor comes from the Universal and Ca|4/18/2025 11:25:05 AM - Case # 20522229 -2500143569: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143568|20522226-2500143568|7630 BELLERIVE DR HOUSTON TX 77036|29.7135|-95.5196|Service Completed|2025-04-18 09:55:27.0000000|Apr 18 2025 2:24PM|Sewer Wastewater - 20522226-2500143568 - 7630 BELLERIVE DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 2:55PM|SW|J|530C|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 14:55:27.0000000|3073108.0000000000|13823392.0000000000|7630 BELLERIVE DR|HOUSTON|TX|77036|0931510000026|2025-04-18 14:55:27.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:23:35 PM - Case # 20522226 -2500143568: All investig||DO NOT RUN CALL CREATED PER GEORGE RUIZ FOR SDLC AT 7630 BELLERIVE DR FROM MH #SW0083053 TO #SW083050.|4/18/2025 2:23:35 PM - Case # 20522226 -2500143568: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143567|2500143567|5835 QUEENSLOCH DR HOUSTON TX 77096|29.6733|-95.4914|Service Completed|2025-04-18 09:55:25.0000000|Apr 18 2025 5:54PM|Missed Heavy Trash Pickup - 2500143567 - 5835 QUEENSLOCH DR|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 3:04PM|SW|C|531S|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-18 14:57:25.0000000|3082502.0000000000|13809065.0000000000|5835 QUEENSLOCH DR|HOUSTON|TX|77096|0941760000009|2025-04-18 14:55:25.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced at 2:09pm 4/09/25 per routeware||Heavy trash / fire pit / ongoing issue|address serviced at 2:09pm 4/09/25 per routeware 2500143566|307278-2500143566|7821 SCHNEIDER ST HOUSTON TX 77093|29.8308|-95.3513|Routed - Integrated|2025-04-18 09:54:53.0000000||Nuisance On Property - 307278-2500143566 - 7821 Schneider St|Nuisance On Property|180 Working Days|Jan 8 2026 3:54PM|NE|H|453M|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 14:54:53.0000000|3125158.7500000000|13867662.0000000000|7821 SCHNEIDER ST|HOUSTON|TX|77093|0650440100161|2025-04-18 14:54:53.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||high weeds croyden gardens Lot 162 Block 10 owner: Aurelio Juarez Hcad account:0650440100162|Neighborhoods 2500143565|20522224-2500143565|3011 GOLFCREST BLVD HOUSTON TX 77087|29.7002|-95.3049|Service Completed|2025-04-18 09:54:02.0000000|Apr 18 2025 2:48PM|Sewer Wastewater - 20522224-2500143565 - 3011 GOLFCREST BLVD|Sewer Wastewater|1 Calendar Day|Apr 19 2025 2:54PM|SE|I|534M|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 14:54:02.0000000|3141368.5000000000|13820653.0000000000|3011 GOLFCREST BLVD|HOUSTON|TX|77087|0582950000006|2025-04-18 14:54:02.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:46:50 PM - Case # 20522224 -2500143565: All investig||DO NOT RUN CALL CREATED PER GEORGE RUIZ FOR SDLC AT 3011 GOLFCREST BLVD FROM MH #SBP02309 TO #SBP02308 .|4/18/2025 2:46:50 PM - Case # 20522224 -2500143565: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143564|2500143564|8032 WOODWARD ST HOUSTON TX 77051|29.6746|-95.3739|Service Completed - Further Actions|2025-04-18 09:53:44.0000000|Apr 18 2025 10:53AM|PW CIP Project - 2500143564 - 8032 WOODWARD ST|PW CIP Project|5 Working Days|Apr 25 2025 3:04PM|SE|D|533T|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-18 14:57:25.0000000|3119752.5000000000|13810686.0000000000|8032 WOODWARD ST|HOUSTON|TX|77051|0511410170010|2025-04-18 14:53:44.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Case is not Capital Improvement Projects related relates to Tra||Mrs. Demerson states she was left a note stating they were going to start working on her street on April 14 for(45) days. She is requesting to speak to inspector Alex Aguilar as she has several questions as to how ((zzz) individuals living in property will b|Case is not Capital Improvement Projects related relates to Transportation Drainage Operations Department (TDO). Per TDO Inspector (Alex Aguilar) Customer contact has been made and the Project Team will make arrangements on how to better assist the Cus 2500143563|20522227-2500143563|11800 FONDREN RD HOUSTON TX 77035|29.6516|-95.508|Service Completed|2025-04-18 09:53:28.0000000|Apr 18 2025 10:40AM|Water Leak - 20522227-2500143563 - 7410 LUDINGTON DR|Water Leak|10 Calendar Days|Apr 28 2025 2:55PM|SW|K|570C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 14:55:54.0000000|3077272.0000000000|13800957.0000000000|11800 FONDREN RD|HOUSTON|TX|77035|none|2025-04-18 14:53:28.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:40:12 AM - Case # 20522227 -2500143563: An investig||+++ ADDRESS WARNING +++Entered Address: 7410 LUDINGTON DRValidated Address: 11800 FONDREN RD - Address Id: 2093217+++ ADDRESS WARNING +++street is flooding|4/18/2025 10:40:12 AM - Case # 20522227 -2500143563: An investigation has been completed and a leak was not found at this location. 2500143562|20522231-2500143562|4514 WAYCROSS DR HOUSTON TX 77035|29.6656|-95.4536|Service Completed|2025-04-18 09:52:47.0000000|Apr 18 2025 11:14AM|Sewer Wastewater - 20522231-2500143562 - 4514 WAYCROSS DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 3:04PM|SW|K|531Z|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 15:04:11.0000000|3094577.5000000000|13806622.0000000000|4514 WAYCROSS DR|HOUSTON|TX|77035|0830270000401|2025-04-18 14:52:47.0000000|NEAR SOUTHWEST||SWTH116|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:14:46 AM - Case # 20522231 -2500143562: All investi||4514 waycross|4/18/2025 11:14:46 AM - Case # 20522231 -2500143562: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143560|2500143560|4620 HARRISBURG BLVD HOUSTON 77003|29.7433|-95.329|Service Completed|2025-04-18 09:51:07.0000000|Apr 18 2025 9:52AM|MAO General - 2500143560 - 400-486 S Lockwood Dr|MAO General|14 Working Days|May 8 2025 2:51PM|NE|H|494T|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-18 14:51:41.0000000|3133222.5000000000|13836091.0000000000|4620 HARRISBURG BLVD|HOUSTON||77003|1282170030004|2025-04-18 14:51:07.0000000|SECOND WARD|East End MD|||SE|||SE|||SE|DON MAO|FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|Neighborhoods||+++ ADDRESS Warning +++Entered Address: 400-486 S Lockwood DrValidated Address: 4620 HARRISBURG BLVD - Address Id: 57918+++ ADDRESS Warning +++The crosswalk beg button has not been working for several years. Multiple tickets were put in under the updated s|Neighborhoods 2500143559|12697331-2500143559|1211 FIDELITY ST HOUSTON TX 77029|29.7423|-95.2554|Routed - Integrated|2025-04-18 09:49:36.0000000||Street Hazard - 12697331-2500143559 - CLEARWATER ST FIDELITY ST|Street Hazard|10 Calendar Days|Apr 28 2025 2:51PM|NE|I|495V|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 14:51:50.0000000|3156533.2500000000|13836414.0000000000|1211 FIDELITY ST|HOUSTON|TX|77029|0141160300035|2025-04-18 14:49:36.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:01:45||+++ ADDRESS WARNING +++Entered Address: CLEARWATER ST FIDELITY STValidated Address: 1211 FIDELITY ST - Address Id: 181780+++ ADDRESS WARNING +++can't see cars north on fidelity when coming out of clearwater st due to branch hanging over and blocking side|Public Works 2500143558|2500143558|309 E 37TH ST HOUSTON TX 77018|29.8199|-95.3958|Routed|2025-04-18 09:48:24.0000000||Missed Heavy Trash Pickup - 2500143558 - 309 E 37TH ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 2:56PM|NW|H|453N|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 14:49:19.0000000|3111205.7500000000|13863280.0000000000|309 E 37TH ST|HOUSTON|TX|77018|0210820000027|2025-04-18 14:48:24.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Heavy Trash Pickup 4/18/2025 9:4||NULL|Solid Waste Management 2500143556|20522222-2500143556|1202 HERKIMER ST HOUSTON TX 77008|29.7924|-95.4062|Service Completed|2025-04-18 09:46:08.0000000|Apr 18 2025 1:00PM|Water Leak - 20522222-2500143556 - W 12TH ST HERKIMER ST|Water Leak|10 Calendar Days|Apr 28 2025 2:47PM|NW|C|452Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 14:47:06.0000000|3108208.2500000000|13853212.0000000000|1202 HERKIMER ST|HOUSTON|TX|77008|none|2025-04-18 14:46:08.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:59:23 PM - Case # 20522222 -2500143556: Dear Custom||+++ ADDRESS WARNING +++Entered Address: W 12TH ST HERKIMER STValidated Address: 1202 HERKIMER ST - Address Id: 3122499+++ ADDRESS WARNING +++been leaking for 3 weeks now|4/18/2025 12:59:23 PM - Case # 20522222 -2500143556: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143555|2500143555|2411 MIMOSA DR HOUSTON TX 77019|29.7469|-95.4166|Routed|2025-04-18 09:46:06.0000000||Parking Violation - 2500143555 - 2411 MIMOSA DR|Parking Violation|19 Calendar Days|May 7 2025 2:48PM|NW|G|492Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 14:48:52.0000000|3105399.7500000000|13836537.0000000000|2411 MIMOSA DR|HOUSTON|TX|77019|1364360010004|2025-04-18 14:46:06.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Parking Violation 4/18/2025 9:48:52 AM||NULL|Parking Management 2500143554|2500143554|11630 EL RUBI DR HOUSTON TX 77048|29.6361|-95.3206|Routed|2025-04-18 09:45:54.0000000||Add a Can - 2500143554 - 11630 EL RUBI DR|Add a Can|14 Calendar Days|May 2 2025 2:46PM|SE|D|574L|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 14:46:54.0000000|3137132.2500000000|13797194.0000000000|11630 EL RUBI DR|HOUSTON|TX|77048|1406280040005|2025-04-18 14:45:54.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Add a Can 4/18/2025 9:46:54 AM||11630 EL RUBIacct# 9000-1476-0020sticker expired 6/2023- please send current sticker// ECC is not being emptied.|Solid Waste Management 2500143553|2500143553|5134 DUMORE DR HOUSTON TX 77048|29.639|-95.347|Routed|2025-04-18 09:45:44.0000000||Missed Garbage Pickup - 2500143553 - 5134 DUMORE DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:47PM|SE|D|573H|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:47:36.0000000|3128720.7500000000|13797994.0000000000|5134 DUMORE DR|HOUSTON|TX|77048|0920300000008|2025-04-18 14:45:44.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Garbage Pickup 4/18/2025 9:47:36||Mrs. Garnett is requesting SWM to go back as they left her bin half full. Is requesting supervisor contact xxx-xxx-xxxx|Solid Waste Management 2500143552|12697329-2500143552|7403 FAWNRIDGE DR HOUSTON TX 77028|29.8428|-95.296|Routed - Integrated|2025-04-18 09:45:39.0000000||Drainage - 12697329-2500143552 - 7403 FAWNRIDGE DR|Drainage|30 Calendar Days|May 18 2025 2:48PM|NE|B|455E|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 14:48:09.0000000|3142560.7500000000|13872579.0000000000|7403 FAWNRIDGE DR|HOUSTON|TX|77028|0740470060117|2025-04-18 14:45:39.0000000|TRINITY / HOUSTON GARDENS||NETH112|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 04:51:46||water stagnant for two weeks when it rains states the issue is up and down the rd|Public Works 2500143551|2500143551|615 FAIRBANKS ST HOUSTON TX 77009|29.8104|-95.363|Routed|2025-04-18 09:45:32.0000000||Container Repair - 2500143551 - 615 FAIRBANKS ST|Container Repair|10 Calendar Days|Apr 28 2025 2:48PM|NE|H|453U|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 14:48:45.0000000|3121682.5000000000|13860132.0000000000|615 FAIRBANKS ST|HOUSTON|TX|77009|0660640100040|2025-04-18 14:45:32.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Repair 4/18/2025 9:48:45 AM||black bin replacement / hinges are broken / lid is breaking off|Solid Waste Management 2500143550|2500143550|3321 ROCHDALE ST HOUSTON TX 77025|29.6812|-95.4301|Routed|2025-04-18 09:45:16.0000000||Missed Recycling Pickup - 2500143550 - 3321 ROCHDALE ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 2:47PM|SW|K|532P|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 14:47:56.0000000|3101861.7500000000|13812538.0000000000|3321 ROCHDALE ST|HOUSTON|TX|77025|0761850060003|2025-04-18 14:45:16.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Recycling Pickup 4/18/2025 9:47:||NULL|Solid Waste Management 2500143549|2500143549|10111 VALLEY BREEZE DR HOUSTON TX 77078|29.8494|-95.2374|Routed|2025-04-18 09:45:07.0000000||Missed Heavy Trash Pickup - 2500143549 - 10111 VALLEY BREEZE DR|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 2:53PM|NE|B|456A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 14:46:09.0000000|3161039.7500000000|13875574.0000000000|10111 VALLEY BREEZE DR|HOUSTON|TX|77078|1031800000008|2025-04-18 14:45:07.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Heavy Trash Pickup 4/18/2025 9:||NULL|Solid Waste Management 2500143548|12697330-2500143548|902 BOOTH ST HOUSTON TX 77009|29.7865|-95.3629|Routed - Integrated|2025-04-18 09:44:25.0000000||Street Hazard - 12697330-2500143548 - 900 BOOTH ST|Street Hazard|10 Calendar Days|Apr 28 2025 2:48PM|NE|H|493C|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 14:48:48.0000000|3122018.0000000000|13851429.0000000000|902 BOOTH ST|HOUSTON|TX|77009|0542630000126|2025-04-18 14:44:25.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 04:55:44||+++ ADDRESS WARNING +++Entered Address: 900 BOOTH STValidated Address: 902 BOOTH ST - Address Id: 50055+++ ADDRESS WARNING +++atten... per caller states there should be a thru and thru street on 900 booth go all the way to the end states trees/weeds have|Public Works 2500143547|2500143547|7930 WOODWARD ST HOUSTON TX 77051|29.6757|-95.374|Routed|2025-04-18 09:44:19.0000000||Container Replacement - 2500143547 - 7930 WOODWARD ST|Container Replacement|10 Calendar Days|Apr 28 2025 2:45PM|SE|D|533T|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 14:45:39.0000000|3119733.5000000000|13811084.0000000000|7930 WOODWARD ST|HOUSTON|TX|77051|0511440240009|2025-04-18 14:44:19.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Container Replacement 4/18/2025 9:45:39||NULL|Solid Waste Management 2500143546|20522223-2500143546|10814 BUFFUM ST HOUSTON TX 77051|29.6407|-95.3803|Routed - Integrated|2025-04-18 09:43:26.0000000||Water Leak - 20522223-2500143546 - 10814 BUFFUM ST|Water Leak|10 Calendar Days|Apr 28 2025 2:46PM|SE|D|573F|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 14:46:12.0000000|3118116.7500000000|13798286.0000000000|10814 BUFFUM ST|HOUSTON|TX|77051|0843330000011|2025-04-18 14:43:26.0000000|SUNNYSIDE|Five Corners HCID #10B|SEFR112|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:28:50||water meter box is full of water in there is water puddles forming in the street|Public Works 2500143545|2500143545|1102 BONNER ST HOUSTON TX 77007|29.7584|-95.3698|Routed|2025-04-18 09:43:20.0000000||Parking Violation - 2500143545 - 1102 BONNER ST|Parking Violation|19 Calendar Days|May 7 2025 2:44PM|NW|C|492H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 14:44:40.0000000|3109725.2500000000|13845480.0000000000|1102 BONNER ST|HOUSTON|TX|77007|1256720030001|2025-04-18 14:43:20.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Parking Violation 4/18/2025 9:44:40 AM||Multiple cars parked in no parking area.|Parking Management 2500143544|2500143544|15802 BLUERIDGE RD HOUSTON TX 77489|29.5975|-95.4927|Routed|2025-04-18 09:42:54.0000000||Container Replacement - 2500143544 - 15802 BLUERIDGE RD|Container Replacement|10 Calendar Days|Apr 28 2025 2:44PM|SW|K|571W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 14:44:14.0000000|3082901.0000000000|13781507.0000000000|15802 BLUERIDGE RD|HOUSTON|TX|77489|2150040011180907|2025-04-18 14:42:54.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Replacement 4/18/2025 9||NULL|Solid Waste Management 2500143543|2500143543|8219 BASSETT ST HOUSTON TX 77051|29.6726|-95.3803|Routed|2025-04-18 09:40:57.0000000||Add a Can - 2500143543 - 8219 BASSETT ST|Add a Can|14 Calendar Days|May 2 2025 2:43PM|SE|D|533T|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 14:43:58.0000000|3117758.5000000000|13809900.0000000000|8219 BASSETT ST|HOUSTON|TX|77051|0720350040005|2025-04-18 14:40:57.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Add a Can 4/18/2025 9:43:58 AM||432802021068|Solid Waste Management 2500143542|2500143542|8219 BASSETT ST HOUSTON TX 77051|29.6726|-95.3803|Routed|2025-04-18 09:40:52.0000000||Missed Garbage Pickup - 2500143542 - 8219 BASSETT ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:43PM|SE|D|533T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:43:52.0000000|3117758.5000000000|13809900.0000000000|8219 BASSETT ST|HOUSTON|TX|77051|0720350040005|2025-04-18 14:40:52.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Missed Garbage Pickup 4/18/2025 9:43:52||NULL|Solid Waste Management 2500143541|2500143541|10503 RARITAN DR HOUSTON TX 77043|29.8033|-95.5555|Routed|2025-04-18 09:40:41.0000000||Container Replacement - 2500143541 - 10503 RARITAN DR|Container Replacement|10 Calendar Days|Apr 28 2025 3:07PM|NW|A|449V|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 15:07:16.0000000|3060754.5000000000|13855729.0000000000|10503 RARITAN DR|HOUSTON|TX|77043|0932790000005|2025-04-18 14:40:41.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR117|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Container Replacement 4/18/2025 10:07:16||25295512113910503 Raritan DrTruck damaged the trash can|Solid Waste Management 2500143540|2500143540|1622 LAWRENCE ST HOUSTON TX 77008|29.8006|-95.4078|Routed|2025-04-18 09:40:17.0000000||Dead Animal Collection - 2500143540 - 1622 lawrence street|Dead Animal Collection|4 Calendar Days|Apr 22 2025 2:42PM|NW|C|452Z|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 14:42:56.0000000|3107615.2500000000|13856140.0000000000|1622 LAWRENCE ST|HOUSTON|TX|77008|0201250000022|2025-04-18 14:40:17.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Dead Animal Collection 4/18/2025 9:42:||+++ ADDRESS WARNING +++Entered Address: 1622 lawrence streetValidated Address: 1622 LAWRENCE ST - Address Id: 34595+++ ADDRESS WARNING +++previous case was closed 2500141749 reported no animal but caller states it is still there and it is starting to smell|Solid Waste Management 2500143539|2500143539|900 BAGBY ST HOUSTON TX 77002|29.7607|-95.3702|Service Completed|2025-04-18 09:40:16.0000000|Apr 18 2025 9:41AM|MAO General - 2500143539 - 900 BAGBY ST|MAO General|14 Working Days|May 8 2025 2:40PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-18 14:40:23.0000000|3119981.2500000000|13841989.0000000000|900 BAGBY ST|HOUSTON|TX|77002|0012510000017|2025-04-18 14:40:16.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||CL informed constituent that they are able to put a 311 for trash bins that are being left out.MAO/MJ|Neighborhoods 2500143538|2500143538|2006 STEVENS ST HOUSTON TX 77026|29.78|-95.3436|Routed|2025-04-18 09:40:14.0000000||Container Replacement - 2500143538 - 2006 STEVENS ST|Container Replacement|10 Calendar Days|Apr 28 2025 2:40PM|NE|B|494E|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 14:40:39.0000000|3128178.0000000000|13849278.0000000000|2006 STEVENS ST|HOUSTON|TX|77026|0331740000003|2025-04-18 14:40:14.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|10 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Jacqueline Howard created Container Replacement 4/18/2025 9:40:||need change out|Solid Waste Management 2500143537|2500143537|8236 PARK PLACE BLVD HOUSTON 77017|29.6889|-95.272|Service Completed|2025-04-18 09:39:49.0000000|Apr 18 2025 9:41AM|MAO General - 2500143537 - 8236 PARK PLACE BLVD|MAO General|14 Working Days|May 8 2025 2:40PM|SE|I|535P|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-18 14:40:52.0000000|3151937.7500000000|13816898.0000000000|8236 PARK PLACE BLVD|HOUSTON||77017|0283400000002|2025-04-18 14:39:49.0000000|PARK PLACE||SEMO119|MONDAY|SE|SEMO-B-10|MONDAY-B|SE|S|1st Monday|SE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||8236 PARK PLACE BLVD Sent over to Public Work to investigate the sewage issue - JCJ|Neighborhoods 2500143535|20522221-2500143535|9307 BOONE RD HOUSTON TX 77099|29.6769|-95.5738|Routed - Integrated|2025-04-18 09:39:01.0000000||Water Service - 20522221-2500143535 - 9307 BOONE RD|Water Service|2 Calendar Days|Apr 20 2025 2:39PM|SW|J|529T|Public Works|Houston Water|Water Service|0|Active|2025-04-18 14:39:53.0000000|3056284.2500000000|13809604.0000000000|9307 BOONE RD|HOUSTON|TX|77099|0430730000072|2025-04-18 14:39:01.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Water Service 4/18/2025 9:39:53 AM||NULL|Public Works 2500143534|2500143534|7522 SAINT LOUIS ST HOUSTON TX 77028|29.819|-95.2926|Routed|2025-04-18 09:39:00.0000000||Missed Recycling Pickup - 2500143534 - 7522 SAINT LOUIS ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 2:39PM|NE|B|455N|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 14:39:22.0000000|3143921.5000000000|13863971.0000000000|7522 SAINT LOUIS ST|HOUSTON|TX|77028|0730640040013|2025-04-18 14:39:00.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Missed Recycling Pickup 4/18/2025 9:39:2||NULL|Solid Waste Management 2500143533|2500143533|1219 DEWALT ST HOUSTON TX 77088|29.8818|-95.4323|Routed|2025-04-18 09:38:52.0000000||Recycling Participation NEW - 2500143533 - 1219 DEWALT ST|Recycling Participation NEW|24 Calendar Days|May 12 2025 2:39PM|NW|B|412P|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 14:39:37.0000000|3098923.7500000000|13885418.0000000000|1219 DEWALT ST|HOUSTON|TX|77088|1449810010003|2025-04-18 14:38:52.0000000|ACRES HOME||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|3rd Friday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Recycling Participation NEW 4/18/2025 9:39:3||NULL|Solid Waste Management 2500143532|2500143532|12843 BUTTERFLY LN HOUSTON TX 77024|29.7716|-95.5617|Routed|2025-04-18 09:37:44.0000000||Parking Violation - 2500143532 - 12843 BUTTERFLY LN|Parking Violation|19 Calendar Days|May 7 2025 2:39PM|NW|G|489G|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 14:39:17.0000000|3059127.2500000000|13844141.0000000000|12843 BUTTERFLY LN|HOUSTON|TX|77024|0843230000005|2025-04-18 14:37:44.0000000|MEMORIAL||NWMO103|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Parking Violation 4/18/2025 9:39:17 AM||junk vehicle left for 3/4 days|Parking Management 2500143531|2500143531|9720 SPAULDING ST HOUSTON TX 77016|29.8495|-95.3044|Service Completed|2025-04-18 09:37:20.0000000|Apr 18 2025 9:41AM|MAO General - 2500143531 - 9720 SPAULDING ST|MAO General|14 Working Days|May 8 2025 2:37PM|NE|B|454D|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-18 14:37:24.0000000|3139831.2500000000|13874926.0000000000|9720 SPAULDING ST|HOUSTON|TX|77016|0440020000125|2025-04-18 14:37:20.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||CL provided copies for SN 49/50 monthly meeting.MAO/MJ|Neighborhoods 2500143530|20522220-2500143530|7518 AWTY SCHOOL LN HOUSTON TX 77055|29.7875|-95.4625|Routed - Integrated|2025-04-18 09:37:16.0000000||Water Service - 20522220-2500143530 - 7518 AWTY SCHOOL LN|Water Service|2 Calendar Days|Apr 20 2025 2:37PM|NW|A|491C|Public Works|Houston Water|Water Service|0|Active|2025-04-18 14:37:56.0000000|3090402.7500000000|13850848.0000000000|7518 AWTY SCHOOL LN|HOUSTON|TX|77055|1337700010088|2025-04-18 14:37:16.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Water Service 4/18/2025 9:37:56 AM||NULL|Public Works 2500143528|2500143528|1404 WRIGHTWOOD ST HOUSTON TX 77009|29.7812|-95.3714|Routed|2025-04-18 09:36:05.0000000||Missed Heavy Trash Pickup - 2500143528 - 1404 WRIGHTWOOD ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 2:48PM|NW|H|493C|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 14:41:07.0000000|3119364.5300000000|13849445.6200000000|1404 WRIGHTWOOD ST|HOUSTON|TX|77009|0381400000030|2025-04-18 14:36:05.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW||3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/18/2025 9:41:07||Missed heavy trash pickup|Solid Waste Management 2500143527|2500143527|1219 DEWALT ST HOUSTON TX 77088|29.8818|-95.4323|Routed|2025-04-18 09:35:34.0000000||New Resident Container - 2500143527 - 1219 DEWALT ST|New Resident Container|12 Calendar Days|Apr 30 2025 2:35PM|NW|B|412P|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 14:35:48.0000000|3098923.7500000000|13885418.0000000000|1219 DEWALT ST|HOUSTON|TX|77088|1449810010003|2025-04-18 14:35:34.0000000|ACRES HOME||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created New Resident Container 4/18/2025 9:35:48 AM||NULL|Solid Waste Management 2500143525|2500143525|3314 THEYSEN CIR HOUSTON TX 77080|29.8249|-95.5179|Routed|2025-04-18 09:35:26.0000000||Missed Garbage Pickup - 2500143525 - 3314 THEYSEN CIR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:35PM|NW|A|450L|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:35:59.0000000|3072438.7500000000|13863902.0000000000|3314 THEYSEN CIR|HOUSTON|TX|77080|0963310000012|2025-04-18 14:35:26.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/18/2025 9:35:59 A||8326650272|Solid Waste Management 2500143523|2500143523|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-18 09:34:57.0000000|Apr 18 2025 9:40AM|MAO General - 2500143523 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 8 2025 2:35PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-18 14:35:08.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-18 14:34:57.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||CL talked to Abraham from East Aldine Management district. CL provided him with SOC number for residents that are having an issue with illegal dumping and homeless encampment.MAO/MJ|Neighborhoods 2500143519|2500143519|6131 CAREW ST HOUSTON TX 77074|29.6871|-95.4998|Service Completed|2025-04-18 09:33:10.0000000|Apr 18 2025 5:42PM|Missed Heavy Trash Pickup - 2500143519 - 6131 Carew St|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 2:40PM|SW|J|530R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-18 14:33:10.0000000|3079671.7500000000|13814017.0000000000|6131 CAREW ST|HOUSTON|TX|77074|0801810000015|2025-04-18 14:33:10.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|vehicle blocking pile||The truck finally came a week and a half late today at 8:30 am Car was blocking area of trash and even tho truck was still on our street they adamantly REFUSED to come get it after car was now moved No begging or pleading helped A week and a half late.|vehicle blocking pile 2500143517|2500143517|6230 GRANDVALE DR HOUSTON 77072|29.7121|-95.5691|Routed|2025-04-18 09:31:42.0000000||SWM Escalation - 2500143517 - 6230 GRANDVALE DR|SWM Escalation|3 Working Days|Apr 23 2025 2:39PM|SW|F|529C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 14:32:24.0000000|3057415.5000000000|13822415.0000000000|6230 GRANDVALE DR|HOUSTON||77072|1126920000020|2025-04-18 14:31:42.0000000|ALIEF||SWMO122|MONDAY|SW|SWMO-A-04|MONDAY-A|SW|S|1st Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/18/2025 9:32:24 AM||fell in the truck460901442034|Solid Waste Management 2500143514|307276-2500143514|2717 N SABINE ST HOUSTON TX 77009|29.7832|-95.3762|Routed - Integrated|2025-04-18 09:29:46.0000000||Nuisance On Property - 307276-2500143514 - 2717 N SABINE ST|Nuisance On Property|180 Working Days|Jan 8 2026 3:34PM|NW|H|493B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 14:34:57.0000000|3117823.4700000000|13850134.5200000000|2717 N SABINE ST|HOUSTON|TX|77009|0380390000022|2025-04-18 14:29:46.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW||3rd Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Illegal contain in the yard for 2 years|Neighborhoods 2500143511|2500143511|5462 GRAPE ST HOUSTON TX 77096|29.6861|-95.4833|Routed|2025-04-18 09:28:09.0000000||Missed Yard Waste Pickup - 2500143511 - 5462 Grape St|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 2:28PM|SW|C|531P|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 14:28:09.0000000|3084910.5000000000|13813779.0000000000|5462 GRAPE ST|HOUSTON|TX|77096|0921160000015|2025-04-18 14:28:09.0000000|MEYERLAND AREA||SWTU122|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Yard waste hasn't been collected in this area for TWO WEEKS This is an ongoing problem|Solid Waste Management 2500143510|2500143510|2789 COLLINGSWORTH ST HOUSTON TX 77026|29.7937|-95.3421|Routed|2025-04-18 09:27:07.0000000||Dead Animal Collection - 2500143510 - COLLINGSWORTH ST JENSEN DR|Dead Animal Collection|4 Calendar Days|Apr 22 2025 2:28PM|NE|B|454W|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 14:28:56.0000000|3128459.5000000000|13854267.0000000000|2789 COLLINGSWORTH ST|HOUSTON|TX|77026|none|2025-04-18 14:27:07.0000000|GREATER FIFTH WARD|Greater Northside MD|||NE|||NW|||NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Dead Animal Collection 4/18/2025 9:28:||+++ ADDRESS WARNING +++Entered Address: COLLINGSWORTH ST JENSEN DRValidated Address: 2789 COLLINGSWORTH ST - Address Id: 2078822+++ ADDRESS WARNING +++near Collingsworth bridgedead brown and white dog|Solid Waste Management 2500143509|2500143509|606 W CLAY ST HOUSTON TX 77019|29.7557|-95.3884|Routed|2025-04-18 09:26:35.0000000||Recycling Participation NEW - 2500143509 - 606 W CLAY ST|Recycling Participation NEW|24 Calendar Days|May 12 2025 2:27PM|NW|C|493N|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 14:27:24.0000000|3114256.7500000000|13840000.0000000000|606 W CLAY ST|HOUSTON|TX|77019|1423510010003|2025-04-18 14:26:35.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Recycling Participation NEW 4/18/2025 9||900031924021|Solid Waste Management 2500143508|2500143508|1823 SANTA ROSA ST HOUSTON 77023|29.7242|-95.2974|Routed|2025-04-18 09:26:06.0000000||SWM Escalation - 2500143508 - 1823 SANTA ROSA ST|SWM Escalation|3 Working Days|Apr 23 2025 2:33PM|SE|I|535A|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 14:26:45.0000000|3143478.7500000000|13829447.0000000000|1823 SANTA ROSA ST|HOUSTON||77023|0141960000197|2025-04-18 14:26:06.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-B-01|MONDAY-B|SE|S|1st Tuesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/18/2025 9:26:45 AM||0250-2520-1259|Solid Waste Management 2500143507|2500143507|606 W CLAY ST HOUSTON TX 77019|29.7557|-95.3884|Routed|2025-04-18 09:25:51.0000000||New Resident Container - 2500143507 - 606 W CLAY ST|New Resident Container|12 Calendar Days|Apr 30 2025 2:26PM|NW|C|493N|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 14:26:28.0000000|3114256.7500000000|13840000.0000000000|606 W CLAY ST|HOUSTON|TX|77019|1423510010003|2025-04-18 14:25:51.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created New Resident Container 4/18/2025 9:26:2||900031924021|Solid Waste Management 2500143506|2500143506|5801 WOODWAY DR HOUSTON TX 77057|29.7617|-95.4805|Service Completed|2025-04-18 09:25:25.0000000|Apr 18 2025 2:25PM|Litter Park - 2500143506 - 5801 WOODWAY DR|Litter Park|3 Calendar Days|Apr 21 2025 2:27PM|NW|G|491K|Parks and Recreation|Greenspace Management|Litter Park|1|Resolved|2025-04-18 14:27:05.0000000|3084992.0000000000|13841308.0000000000|5801 WOODWAY DR|HOUSTON|TX|77057|0681070000047|2025-04-18 14:25:25.0000000|GREATER UPTOWN||||NW|||NW|||NE|PR GreenspaceStatistics|FULL|3 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Crews delittered 4-18-2025. -JS||caller states there is trash all over the floor|Crews delittered 4-18-2025. -JS 2500143505|2500143505|3212 COLLINGSWORTH ST HOUSTON TX 77026|29.7937|-95.3367|Routed|2025-04-18 09:25:22.0000000||Dead Animal Collection - 2500143505 - 3212 COLLINGSWORTH ST|Dead Animal Collection|4 Calendar Days|Apr 22 2025 2:26PM|NE|B|454W|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 14:26:59.0000000|3130209.5000000000|13854334.0000000000|3212 COLLINGSWORTH ST|HOUSTON|TX|77026|0121640000012|2025-04-18 14:25:22.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Dead Animal Collection 4/18/2025 9:26:||3212 collingsworthdead white dog|Solid Waste Management 2500143504|20522218-2500143504|13038 HOLLOW BROOK DR HOUSTON TX 77082|29.7304|-95.6188|Service Completed|2025-04-18 09:24:52.0000000|Apr 18 2025 2:44PM|Water Leak - 20522218-2500143504 - 13038 HOLLOW BROOK DR|Water Leak|10 Calendar Days|Apr 28 2025 2:28PM|SW|F|488Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 14:28:37.0000000|3041464.0000000000|13828638.0000000000|13038 HOLLOW BROOK DR|HOUSTON|TX|77082|1143220100014|2025-04-18 14:24:52.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:43:46 PM - Case # 20522218 -2500143504: Dear Custome||leak is on the hollow creek side|4/18/2025 2:43:46 PM - Case # 20522218 -2500143504: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143501|2500143501|6630 W 43RD ST HOUSTON TX 77092|29.8335|-95.4903|Routed|2025-04-18 09:24:24.0000000||Missed Garbage Pickup - 2500143501 - 6630 W 43RD ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:26PM|NW|A|451E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:26:23.0000000|3081090.5000000000|13867293.0000000000|6630 W 43RD ST|HOUSTON|TX|77092|0801310000013|2025-04-18 14:24:24.0000000|LANGWOOD||NWFR104|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Garbage Pickup 4/18/2025 9:26:23||Caller states her whole street was missed|Solid Waste Management 2500143500|20522215-2500143500|3013 BOLT ST HOUSTON TX 77051|29.6575|-95.3797|Service Completed|2025-04-18 09:20:14.0000000|Apr 18 2025 11:01AM|Sewer Wastewater - 20522215-2500143500 - 3013 BOLT ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 2:21PM|SE|D|573B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 14:21:11.0000000|3118108.2500000000|13804394.0000000000|3013 BOLT ST|HOUSTON|TX|77051|0810010000008|2025-04-18 14:20:14.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:00:09 AM - Case # 20522215 -2500143500: An investig||Sewer coming up into shower/ started a week ago|4/18/2025 11:00:09 AM - Case # 20522215 -2500143500: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143499|20522217-2500143499|2232 LOOSCAN LN HOUSTON TX 77019|29.7555|-95.4128|Routed - Integrated|2025-04-18 09:19:54.0000000||Water Leak - 20522217-2500143499 - 2232 LOOSCAN LN|Water Leak|10 Calendar Days|Apr 28 2025 2:24PM|NW|G|492Q|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 14:24:59.0000000|3106526.0400000000|13839678.7300000000|2232 LOOSCAN LN|HOUSTON|TX|77019|0601560480014|2025-04-18 14:19:54.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NE|River Oaks Property Owners||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:22:55||Water|Public Works 2500143498|2500143498|6636 SYLVAN RD HOUSTON TX 77023|29.7181|-95.3123|Routed|2025-04-18 09:18:24.0000000||Trash Dumping or Illegal Dumpsite - 2500143498 - 6636 SYLVAN RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 2:20PM|SE|I|534C|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 14:20:29.0000000|3138832.7500000000|13827096.0000000000|6636 SYLVAN RD|HOUSTON|TX|77023|1379870010003|2025-04-18 14:18:24.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Tuesday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Trash Dumping or Illegal Dumpsite 4/18||6636 sylvan rd|Solid Waste Management 2500143497|2500143497|12230 GAINSBOROUGH DR HOUSTON TX 77031|29.6456|-95.5522|Service Completed|2025-04-18 09:18:12.0000000|Apr 18 2025 5:32PM|Missed Heavy Trash Pickup - 2500143497 - 12230 GAINSBOROUGH DR|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 2:27PM|SW|K|569H|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-18 14:20:05.0000000|3063473.2500000000|13798431.0000000000|12230 GAINSBOROUGH DR|HOUSTON|TX|77031|1059220000017|2025-04-18 14:18:12.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH101|THURSDAY|SW|SWTH-A-07|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced 4/11/25 per routeware||NULL|address serviced 4/11/25 per routeware 2500143496|2500143496|2301 LORRAINE ST HOUSTON TX 77026|29.7787|-95.3466|Routed|2025-04-18 09:16:52.0000000||Container Replacement - 2500143496 - 1910 MARY ST|Container Replacement|10 Calendar Days|Apr 28 2025 2:17PM|NE|B|494E|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 14:17:58.0000000|3127269.2500000000|13848819.0000000000|2301 LORRAINE ST|HOUSTON|TX|77026|0151970000001|2025-04-18 14:16:52.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Replacement 4/18/2025 9||+++ ADDRESS WARNING +++Entered Address: 1910 MARY STValidated Address: 2301 LORRAINE ST - Address Id: 186032+++ ADDRESS WARNING +++|Solid Waste Management 2500143495|2500143495|11630 EL RUBI DR HOUSTON TX 77048|29.6361|-95.3206|Routed|2025-04-18 09:15:56.0000000||Missed Garbage Pickup - 2500143495 - 11630 EL RUBI DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:17PM|SE|D|574L|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:17:06.0000000|3137132.2500000000|13797194.0000000000|11630 EL RUBI DR|HOUSTON|TX|77048|1406280040005|2025-04-18 14:15:56.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/18/2025 9:17:06||has 2 cans please go out and pick up additonal can one was missed|Solid Waste Management 2500143494|20522216-2500143494|11907 HARRISTOWN DR HOUSTON TX 77047|29.6238|-95.4037|Service Completed|2025-04-18 09:15:05.0000000|Apr 18 2025 1:18PM|Water Service - 20522216-2500143494 - 11907 HARRISTOWN DR|Water Service|2 Calendar Days|Apr 20 2025 2:20PM|SW|D|572R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 14:20:44.0000000|3110876.5000000000|13791904.0000000000|11907 HARRISTOWN DR|HOUSTON|TX|77047|1320780020013|2025-04-18 14:15:05.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:17:51 PM - Case # 20522216 -2500143494: Dear Custome||2500111624make contact upon arrival|4/18/2025 1:17:51 PM - Case # 20522216 -2500143494: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143493|20522214-2500143493|6917 MARTIN LUTHER KING BLVD HOUSTON TX 77033|29.6773|-95.3362|Service Completed|2025-04-18 09:14:45.0000000|Apr 18 2025 9:52AM|Water Service - 20522214-2500143493 - 6917 MARTIN LUTHER KING BLVD|Water Service|2 Calendar Days|Apr 20 2025 2:15PM|SE|D|534S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 14:15:46.0000000|3131705.5000000000|13812024.0000000000|6917 MARTIN LUTHER KING BLVD|HOUSTON|TX|77033|0761540420021|2025-04-18 14:14:45.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:50:44 AM - Case # 20522214 -2500143493: All investig||Senior Center - no water|4/18/2025 9:50:44 AM - Case # 20522214 -2500143493: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143491|2500143491|6018 WEDGEFIELD ST HOUSTON 77028|29.818|-95.2737|Service Completed|2025-04-18 09:14:10.0000000|Apr 18 2025 1:26PM|MAO General - 2500143491 - 6018 Wedgefield St|MAO General|14 Working Days|May 8 2025 2:15PM|NE|B|455Q|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-18 14:15:48.0000000|3149907.7500000000|13863806.0000000000|6018 WEDGEFIELD ST|HOUSTON||77028|0122460000004|2025-04-18 14:14:10.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|DON MAO|FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|Neighborhoods||City cutting trees from power lines and they left their messthe city came to cut down trees away from power lines but they left the mess from the trees in the ditch and in my lawn nobody picked it up they just left 4-17-25CL sent email to Fred from Distric|Neighborhoods 2500143490|307275-2500143490|10600 HAZEN ST HOUSTON TX 77072|29.693|-95.5671|Routed - Integrated|2025-04-18 09:13:14.0000000||Nuisance On Property - 307275-2500143490 - 10600 HAZEN ST|Nuisance On Property|180 Working Days|Jan 8 2026 3:14PM|SW|J|529L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 14:14:35.0000000|3058242.5000000000|13815520.0000000000|10600 HAZEN ST|HOUSTON|TX|77072|1165950000001|2025-04-18 14:13:14.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Nuisance On Property 4/18/2025 9:14:35 AM||high weeds/ vacant lot // illegal dumping|Neighborhoods 2500143489|2500143489|12812 MARCIANO ST HOUSTON TX 77048|29.6225|-95.3332|Routed|2025-04-18 09:13:01.0000000||Add a Can - 2500143489 - 12812 MARCIANO ST|Add a Can|14 Calendar Days|May 2 2025 2:18PM|SE|D|574P|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 14:18:08.0000000|3133278.3600000000|13792123.0900000000|12812 MARCIANO ST|HOUSTON|TX|77048|1400220010012|2025-04-18 14:13:01.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE||4th Tuesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Add a Can 4/18/2025 9:18:08 AM||900014976022|Solid Waste Management 2500143488|2500143488|747 EASTLAKE ST HOUSTON TX 77034|29.6447|-95.232|Service Completed|2025-04-18 09:12:47.0000000|Apr 19 2025 4:26PM|Missed Garbage Pickup - 2500143488 - 747 EASTLAKE ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:16PM|SE|E|576F|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-18 14:16:03.0000000|3165163.7500000000|13801226.0000000000|747 EASTLAKE ST|HOUSTON|TX|77034|0840640000028|2025-04-18 14:12:47.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: No can out||0727-2400-1580 / old bin/ 747 eastlakeNeeds bin serviced for repair/replacement|Completed by Robert Lonzo. Notes: No can out 2500143487|2500143487|6717 THORNWALL ST HOUSTON TX 77092|29.8276|-95.4933|Routed|2025-04-18 09:12:46.0000000||Missed Garbage Pickup - 2500143487 - 6717 THORNWALL ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:13PM|NW|A|451J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:13:25.0000000|3080213.0000000000|13865140.0000000000|6717 THORNWALL ST|HOUSTON|TX|77092|0801490000010|2025-04-18 14:12:46.0000000|LANGWOOD||NWFR104|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/18/2025 9:13:25||NULL|Solid Waste Management 2500143486|2500143486|6018 WEDGEFIELD ST HOUSTON 77028|29.818|-95.2737|Service Completed|2025-04-18 09:12:27.0000000|Apr 18 2025 1:26PM|MAO General - 2500143486 - 6018 Wedgefield St|MAO General|14 Working Days|May 8 2025 2:13PM|NE|B|455Q|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-18 14:13:49.0000000|3149907.7500000000|13863806.0000000000|6018 WEDGEFIELD ST|HOUSTON||77028|0122460000004|2025-04-18 14:12:27.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|DON MAO|FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|Neighborhoods||City cutting trees from power lines and they left their messthe city came to cut down trees away from power lines but they left the mess from the trees in the ditch and in my lawn nobody picked it up they just left 4-17-25CL sent email to Fred from Distric|Neighborhoods 2500143485|2500143485|1038 WAVERLY ST HOUSTON TX 77008|29.7902|-95.4041|Routed|2025-04-18 09:10:43.0000000||Missed Heavy Trash Pickup - 2500143485 - 1038 Waverly St|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 2:17PM|NW|C|452Z|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 14:10:43.0000000|3108880.2500000000|13852391.0000000000|1038 WAVERLY ST|HOUSTON|TX|77008|0202070000033|2025-04-18 14:10:43.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||heavy trash has not been picked up.|Solid Waste Management 2500143484|2500143484|8130 DE LEON ST HOUSTON TX 77061|29.6752|-95.2808|Routed|2025-04-18 09:10:33.0000000||Heavy Trash Code Violation - 2500143484 - 8130 DE LEON ST|Heavy Trash Code Violation|25 Working Days|May 23 2025 2:18PM|SE|I|535T|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 14:11:48.0000000|3149297.5000000000|13811831.0000000000|8130 DE LEON ST|HOUSTON|TX|77061|0904400000010|2025-04-18 14:10:33.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU106|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Heavy Trash Code Violation 4/18/2025 9:1||Container is visibly on street.|Solid Waste Management 2500143483|20522213-2500143483|10525 HARTSOOK ST HOUSTON TX 77034|29.635|-95.2264|Service Completed|2025-04-18 09:09:47.0000000|Apr 18 2025 10:02AM|Water Leak - 20522213-2500143483 - 10525 HARTSOOK ST|Water Leak|10 Calendar Days|Apr 28 2025 2:12PM|SE|E|576K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 14:12:32.0000000|3167043.0000000000|13797764.0000000000|10525 HARTSOOK ST|HOUSTON|TX|77034|0813770000027|2025-04-18 14:09:47.0000000|EDGEBROOK AREA||SETH115|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:02:27 AM - Case # 20522213 -2500143483: Dear Custom||Caller states leak was not fixed leak located on front yard opposite side of driveway|4/18/2025 10:02:27 AM - Case # 20522213 -2500143483: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143482|2500143482|747 EASTLAKE ST HOUSTON TX 77034|29.6447|-95.232|Routed|2025-04-18 09:09:46.0000000||Container Repair - 2500143482 - 747 EASTLAKE ST|Container Repair|10 Calendar Days|Apr 28 2025 2:11PM|SE|E|576F|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 14:11:49.0000000|3165163.7500000000|13801226.0000000000|747 EASTLAKE ST|HOUSTON|TX|77034|0840640000028|2025-04-18 14:09:46.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Container Repair 4/18/2025 9:11:49 AM||0727-2400-1580old bin / issues with wheels747 eastlake|Solid Waste Management 2500143481|2500143481|6107 CLARIDGE DR HOUSTON TX 77096|29.6612|-95.4986|Routed|2025-04-18 09:09:26.0000000||Missed Recycling Pickup - 2500143481 - 6107 CLARIDGE DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 2:10PM|SW|K|530Z|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 14:10:59.0000000|3080339.2500000000|13804591.0000000000|6107 CLARIDGE DR|HOUSTON|TX|77096|1043280000130|2025-04-18 14:09:26.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Missed Recycling Pickup 4/18/2025 9:10:59||area has not been serviced in over a month|Solid Waste Management 2500143480|2500143480|2415 W MAIN ST HOUSTON TX 77098|29.736|-95.4167|Routed|2025-04-18 09:09:21.0000000||Missed Recycling Pickup - 2500143480 - 2415 W MAIN ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 2:10PM|SW|C|492U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 14:10:47.0000000|3105488.7500000000|13832571.0000000000|2415 W MAIN ST|HOUSTON|TX|77098|1231880010003|2025-04-18 14:09:21.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Recycling Pickup 4/18/2025||NULL|Solid Waste Management 2500143479|2500143479|11910 RAMPART ST HOUSTON TX 77035|29.6486|-95.4913|Routed|2025-04-18 09:09:19.0000000||Missed Recycling Pickup - 2500143479 - 11910 RAMPART ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 2:11PM|SW|K|571A|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 14:11:40.0000000|3082801.5000000000|13800087.0000000000|11910 RAMPART ST|HOUSTON|TX|77035|0871320000006|2025-04-18 14:09:19.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Recycling Pickup 4/18/2025 9:11:40||Caller is stating that her recycling bin did not get picked up|Solid Waste Management 2500143478|2500143478|12021 PALMDATE ST HOUSTON TX 77034|29.6292|-95.2105|Routed|2025-04-18 09:08:56.0000000||Add a Can - 2500143478 - 12021 PALMDATE ST|Add a Can|14 Calendar Days|May 2 2025 2:10PM|SE|I|576L|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 14:10:26.0000000|3172170.2500000000|13795808.0000000000|12021 PALMDATE ST|HOUSTON|TX|77034|0825860000021|2025-04-18 14:08:56.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Add a Can 4/18/2025 9:10:26 AM||caller already has two can on the property- wants to enroll in program and needs sticker.|Solid Waste Management 2500143477|2500143477|10406 BARWOOD DR HOUSTON TX 77043|29.806|-95.5545|Routed|2025-04-18 09:08:51.0000000||Container Replacement - 2500143477 - 10406 BARWOOD DR|Container Replacement|10 Calendar Days|Apr 28 2025 2:12PM|NW|A|449V|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 14:12:22.0000000|3061049.5000000000|13856702.0000000000|10406 BARWOOD DR|HOUSTON|TX|77043|0902550000019|2025-04-18 14:08:51.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR117|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Container Replacement 4/18/2025 9:12:22||container replacementblack canwater acc-2529972413810406 Darwood 77043|Solid Waste Management 2500143476|2500143476|601 GALE ST HOUSTON TX 77009|29.8059|-95.3638|Routed|2025-04-18 09:08:18.0000000||Missed Garbage Pickup - 2500143476 - 601 GALE ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:13PM|NE|H|453U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:13:24.0000000|3121493.7700000000|13858491.8600000000|601 GALE ST|HOUSTON|TX|77009|0660640240034|2025-04-18 14:08:18.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW||1st Friday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/18/2025 9:13:24 AM||The can was out on time but it was missed.|Solid Waste Management 2500143475|2500143475|9806 PEACH ST HOUSTON TX 77093|29.8529|-95.3234|Routed|2025-04-18 09:08:07.0000000||Missed Recycling Pickup - 2500143475 - 9806 PEACH ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 2:09PM|NE|H|454C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 14:09:37.0000000|3133742.7500000000|13875961.0000000000|9806 PEACH ST|HOUSTON|TX|77093|0720220340744|2025-04-18 14:08:07.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU108|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Recycling Pickup 4/18/2025 9:09:37||recycle needs to be serviced/ ongoing issue / caller and neighbors were missed|Solid Waste Management 2500143474|2500143474|4622 ROSEBUD DR HOUSTON TX 77053|29.6098|-95.448|Routed|2025-04-18 09:07:53.0000000||Missed Garbage Pickup - 2500143474 - 4622 ROSEBUD DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:12PM|SW|K|571V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:12:32.0000000|3096975.5000000000|13786413.0000000000|4622 ROSEBUD DR|HOUSTON|TX|77053|0960110000014|2025-04-18 14:07:53.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-09|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Missed Garbage Pickup 4/18/2025 9:12:32 A||per citizen she had 5 bags sitting out there for pick up|Solid Waste Management 2500143473|2500143473|10525 HARTSOOK ST HOUSTON TX 77034|29.635|-95.2264|Routed|2025-04-18 09:07:51.0000000||Container Placement - 2500143473 - 10525 HARTSOOK ST|Container Placement|12 Calendar Days|Apr 30 2025 2:18PM|SE|E|576K|Solid Waste Management|Public Information Office|Container Placement|0|Active|2025-04-18 14:18:35.0000000|3167043.0000000000|13797764.0000000000|10525 HARTSOOK ST|HOUSTON|TX|77034|0813770000027|2025-04-18 14:07:51.0000000|EDGEBROOK AREA||SETH115|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM PublicInfoOffice|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Container Placement 4/18/2025 9:18:35 AM||Needs old can picked up|Solid Waste Management 2500143472|2500143472|8454 RINN ST HOUSTON TX 77078|29.8506|-95.269|Routed|2025-04-18 09:07:32.0000000||Missed Recycling Pickup - 2500143472 - 8454 RINN ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 2:08PM|NE|B|455C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 14:08:31.0000000|3151023.2500000000|13875698.0000000000|8454 RINN ST|HOUSTON|TX|77078|1012660000002|2025-04-18 14:07:32.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Recycling Pickup 4/18/2025 9:08:31 AM||NULL|Solid Waste Management 2500143471|2500143471|9015 BEVERLY HILL ST HOUSTON TX 77063|29.7297|-95.5233|Routed|2025-04-18 09:07:13.0000000||Parking Violation - 2500143471 - 9015 BEVERLY HILL ST|Parking Violation|19 Calendar Days|May 7 2025 2:07PM|SW|F|490X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 14:07:58.0000000|3071759.7500000000|13829252.0000000000|9015 BEVERLY HILL ST|HOUSTON|TX|77063|0762090060042|2025-04-18 14:07:13.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-09|MONDAY-A|SW|S|1st Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Parking Violation 4/18/2025 9:07:58 AM||9015 beverly hills|Parking Management 2500143470|2500143470|8711 COVENT GARDEN ST HOUSTON TX 77031|29.6523|-95.5374|Routed|2025-04-18 09:06:35.0000000||Missed Recycling Pickup - 2500143470 - 8711 COVENT GARDEN ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 2:07PM|SW|K|570A|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 14:07:31.0000000|3068128.0000000000|13800982.0000000000|8711 COVENT GARDEN ST|HOUSTON|TX|77031|1090290000013|2025-04-18 14:06:35.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH102|THURSDAY|SW|SWTH-A-08|THURSDAY-A|SW|S|2nd Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Missed Recycling Pickup 4/18/2025 9:07||NULL|Solid Waste Management 2500143468|2500143468|9720 SPAULDING ST HOUSTON TX 77016|29.8495|-95.3044|Service Completed|2025-04-18 09:05:13.0000000|Apr 18 2025 9:19AM|MAO Meeting - 2500143468 - 9720 SPAULDING ST|MAO Meeting|31 Calendar Days|May 19 2025 2:05PM|NE|B|454D|Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-18 14:05:21.0000000|3139831.2500000000|13874926.0000000000|9720 SPAULDING ST|HOUSTON|TX|77016|0440020000125|2025-04-18 14:05:13.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||CL attended SN 49/50 meeting and gave update on meeting that was held with planning and public works.MAO/MJ|Neighborhoods 2500143467|12697328-2500143467|701 WESTMONT DR HOUSTON TX 77015|29.7782|-95.1989|Routed - Integrated|2025-04-18 09:04:58.0000000||Drainage - 12697328-2500143467 - 701 WESTMONT DR|Drainage|30 Calendar Days|May 18 2025 2:06PM|NE|E|496H|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 14:06:02.0000000|3174077.2500000000|13850072.0000000000|701 WESTMONT DR|HOUSTON|TX|77015|0820660000713|2025-04-18 14:04:58.0000000|NORTHSHORE||NETH107|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 04:09:44||Upon visual inspection there is a broken long running culvert pipe in the ditch. Refer for dye test no storm drain line|Public Works 2500143466|2500143466|7409 RED ROBIN LN HOUSTON 77075|29.6188|-95.29|Routed|2025-04-18 09:04:36.0000000||Liaison Comm - 2500143466 - 7409 RED ROBIN LN|Liaison Comm|5 Working Days|Apr 25 2025 2:12PM|SE|D|575N|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 14:05:04.0000000|3147032.0000000000|13791230.0000000000|7409 RED ROBIN LN|HOUSTON||77075|0812830000019|2025-04-18 14:04:36.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Liaison Comm 4/18/2025 9:05:04 AM||Please drop off both recycle and garbage can asap|311 HelpLine 2500143465|20522211-2500143465|9330 WOLCOTT PARK LN HOUSTON TX 77075|29.6141|-95.2515|Service Completed|2025-04-18 09:04:29.0000000|Apr 19 2025 3:04PM|Water Leak - 20522211-2500143465 - 9330 WOLCOTT PARK LN|Water Leak|10 Calendar Days|Apr 28 2025 2:06PM|SE|I|575V|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 14:06:40.0000000|3159307.0000000000|13789905.0000000000|9330 WOLCOTT PARK LN|HOUSTON|TX|77075|1265460030005|2025-04-18 14:04:29.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 3:02:54 PM - Case # 20522211 -2500143465: All investig||plumber fixed leak outside now it is leaking again inside the meter|4/19/2025 3:02:54 PM - Case # 20522211 -2500143465: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143464|2500143464|2912 WIPPRECHT ST HOUSTON TX 77026|29.7881|-95.3218|Routed|2025-04-18 09:04:10.0000000||Recycling Participation NEW - 2500143464 - 2912 WIPPRECHT ST|Recycling Participation NEW|24 Calendar Days|May 12 2025 2:06PM|NE|B|494C|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-18 14:06:30.0000000|3134996.5000000000|13852457.0000000000|2912 WIPPRECHT ST|HOUSTON|TX|77026|0040580000001|2025-04-18 14:04:10.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NEFR-B-07|FRIDAY-B|NE|S|1st Thursday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Recycling Participation NEW 4/18/2025 9:||please place trash can on driveway behind 2912 wipprecht|Solid Waste Management 2500143463|2500143463|8210 WESTERN DR HOUSTON TX 77055|29.8054|-95.4938|Routed|2025-04-18 09:03:48.0000000||Missed Garbage Pickup - 2500143463 - 8210 WESTERN DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:08PM|NW|A|451S|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:08:27.0000000|3080301.7500000000|13857039.0000000000|8210 WESTERN DR|HOUSTON|TX|77055|0762240060034|2025-04-18 14:03:48.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Missed Garbage Pickup 4/18/2025 9:08:||per caller driver just drove by and didn't stop|Solid Waste Management 2500143462|2500143462|7409 RED ROBIN LN HOUSTON 77075|29.6188|-95.29|Routed|2025-04-18 09:03:16.0000000||Liaison Comm - 2500143462 - 7409 RED ROBIN LN|Liaison Comm|5 Working Days|Apr 25 2025 2:11PM|SE|D|575N|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 14:04:05.0000000|3147032.0000000000|13791230.0000000000|7409 RED ROBIN LN|HOUSTON||77075|0812830000019|2025-04-18 14:03:16.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Liaison Comm 4/18/2025 9:04:05 AM||90003479601/ please drop off recycle and garbage can asap|311 HelpLine 2500143461|2500143461|4410 WILEY RD HOUSTON TX 77093|29.8597|-95.3253|Routed|2025-04-18 09:02:46.0000000||Missed Recycling Pickup - 2500143461 - 4410 WILEY RD|Missed Recycling Pickup|4 Working Days|Apr 24 2025 2:05PM|NE|H|414X|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 14:05:11.0000000|3133068.5000000000|13878437.0000000000|4410 WILEY RD|HOUSTON|TX|77093|0680440230550|2025-04-18 14:02:46.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU107|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Missed Recycling Pickup 4/18/2025 9:05:1||the whole entire street was missed|Solid Waste Management 2500143460|2500143460|2912 WIPPRECHT ST HOUSTON TX 77026|29.7881|-95.3218|Routed|2025-04-18 09:01:44.0000000||New Resident Container - 2500143460 - 2912 WIPPRECHT ST|New Resident Container|12 Calendar Days|Apr 30 2025 2:02PM|NE|B|494C|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 14:02:48.0000000|3134996.5000000000|13852457.0000000000|2912 WIPPRECHT ST|HOUSTON|TX|77026|0040580000001|2025-04-18 14:01:44.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NEFR-B-07|FRIDAY-B|NE|S|1st Thursday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created New Resident Container 4/18/2025 9:02:48||please place trash can on driveway behind 2912 wipprecht|Solid Waste Management 2500143459|2500143459||29.7584|-95.3698|Service Completed|2025-04-18 09:00:56.0000000|Apr 18 2025 11:28AM|MYR Correspondence - 2500143459|MYR Correspondence|7 Calendar Days|Apr 25 2025 2:02PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-18 14:02:04.0000000|0|0|||||none|2025-04-18 14:00:56.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||citizen has concerns with Bancpass|Mayor Office 2500143458|20522210-2500143458|6407 HURST ST HOUSTON TX 77008|29.7867|-95.4284|Service Completed|2025-04-18 08:58:39.0000000|Apr 18 2025 10:58AM|Sewer Wastewater - 20522210-2500143458 - 6407 Hurst St|Sewer Wastewater|1 Calendar Day|Apr 19 2025 1:58PM|NW|C|492B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 13:58:39.0000000|3101215.7500000000|13850901.0000000000|6407 HURST ST|HOUSTON|TX|77008|1235060010001|2025-04-18 13:58:39.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|4/18/2025 10:57:24 AM - Case # 20522210 -2500143458: All investi||Foul smelling odors coming from Southwaste Foul odors from Southwaste|4/18/2025 10:57:24 AM - Case # 20522210 -2500143458: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143457|2500143457|7526 MAGNOLIA ST HOUSTON TX 77023|29.7186|-95.2936|Routed|2025-04-18 08:58:21.0000000||Building Code Violation - 2500143457 - 7526 MAGNOLIA ST|Building Code Violation|7 Calendar Days|Apr 25 2025 1:59PM|SE|I|535A|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-18 13:59:06.0000000|3144737.5000000000|13827480.0000000000|7526 MAGNOLIA ST|HOUSTON|TX|77023|0660720110007|2025-04-18 13:58:21.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO117|MONDAY|SE|SEMO-B-01|MONDAY-B|SE|S|1st Tuesday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Public Works 2500143456|2500143456|3214 ORANGE ST HOUSTON TX 77020|29.7741|-95.337|Routed|2025-04-18 08:58:11.0000000||Missed Garbage Pickup - 2500143456 - 3214 ORANGE ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 1:59PM|NE|B|494E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 13:59:07.0000000|3130363.2500000000|13847200.0000000000|3214 ORANGE ST|HOUSTON|TX|77020|0351810000001|2025-04-18 13:58:11.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/18/2025 8:59:07||they didn't fully empty the canRubicon: no issues|Solid Waste Management 2500143455|12697327-2500143455|5731 GARDEN POINT DR HOUSTON TX 77345|30.0556|-95.1598|Service Completed|2025-04-18 08:58:10.0000000|Apr 18 2025 12:09PM|Traffic Signal Maintenance - 12697327-2500143455 - KINGWOOD DR WILLOW TERRACE DR|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 1:58PM|GNEHSA|E|297Z|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 13:58:17.0000000|3183285.5000000000|13951024.0000000000|5731 GARDEN POINT DR|HOUSTON|TX|77345|1159610010001|2025-04-18 13:58:10.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: KINGWOOD DR WILLOW TERRACE DRValidated Address: 5731 GARDEN POINT DR - Address Id: 736431+++ ADDRESS WARNING +++Per HPD intersection is stuck on green in all directions|Resolution :07. Investigation / Inspection completedClose Comments :Inspected equipment. Traffic signals operational. 2500143454|2500143454|2535 TEAGUE RD HOUSTON 77080|29.8183|-95.5415|Routed|2025-04-18 08:58:03.0000000||Liaison Comm - 2500143454 - 2535 TEAGUE RD|Liaison Comm|5 Working Days|Apr 25 2025 2:05PM|NW|A|450N|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 13:58:34.0000000|3065023.2500000000|13861287.0000000000|2535 TEAGUE RD|HOUSTON||77080|0975020000055|2025-04-18 13:58:03.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR119|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Liaison Comm 4/18/2025 8:58:34 AM||solid waste ran over recycling can truck #48800/ trash|311 HelpLine 2500143453|2500143453|5730 NEWQUAY ST HOUSTON TX 77085|29.6192|-95.4702|Routed|2025-04-18 08:57:54.0000000||Water/Sewer/Drainage Billing - 2500143453 - 5730 NEWQUAY ST|Water/Sewer/Drainage Billing|14 Calendar Days|May 2 2025 1:59PM|SW|K|571Q|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-18 13:59:53.0000000|3089824.2500000000|13789591.0000000000|5730 NEWQUAY ST|HOUSTON|TX|77085|0882950000020|2025-04-18 13:57:54.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW|S|4th Wednesday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||- ACCOUNT# 15343080191-5730 newquay|Public Works 2500143452|2500143452|12907 ALMEDA CROSSING CT HOUSTON TX 77048|29.6229|-95.3414|Routed|2025-04-18 08:57:28.0000000||Missed Garbage Pickup - 2500143452 - 12907 ALMEDA CROSSING CT|Missed Garbage Pickup|4 Working Days|Apr 24 2025 2:02PM|SE|D|574N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 14:02:07.0000000|3130684.5000000000|13792213.0000000000|12907 ALMEDA CROSSING CT|HOUSTON|TX|77048|1287890020023|2025-04-18 13:57:28.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR117|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Missed Garbage Pickup 4/18/2025 9:02:07||can missed no reason why|Solid Waste Management 2500143451|20522209-2500143451|5730 NEWQUAY ST HOUSTON TX 77085|29.6192|-95.4702|Service Completed|2025-04-18 08:55:46.0000000|Apr 18 2025 9:34AM|Water Leak - 20522209-2500143451 - 5730 NEWQUAY ST|Water Leak|10 Calendar Days|Apr 28 2025 1:57PM|SW|K|571Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 13:57:48.0000000|3089824.2500000000|13789591.0000000000|5730 NEWQUAY ST|HOUSTON|TX|77085|0882950000020|2025-04-18 13:55:46.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW|S|4th Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:33:15 AM - Case # 20522209 -2500143451: Investigatio||5730 newquay|4/18/2025 9:33:15 AM - Case # 20522209 -2500143451: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500143450|20522206-2500143450|11060 BISSONNET ST HOUSTON TX 77099|29.6748|-95.5741|Routed - Integrated|2025-04-18 08:54:39.0000000||Water Leak - 20522206-2500143450 - 11060 BISSONNET ST|Water Leak|10 Calendar Days|Apr 28 2025 1:57PM|SW|J|529T|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 13:57:05.0000000|3056220.5000000000|13808826.0000000000|11060 BISSONNET ST|HOUSTON|TX|77099|0430730000103|2025-04-18 13:54:39.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Water Leak 4/18/2025 8:57:05 AM||caller states to be careful when stepping on ground it is knee deep|Public Works 2500143449|2500143449|8238 COASTWAY LN HOUSTON TX 77075|29.6051|-95.2717|Data Entry Complete|2025-04-18 08:54:38.0000000||Container Replacement - 2500143449 - 8238 COASTWAY LN|Container Replacement|10 Calendar Days||SE|I|575X|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 13:54:38.0000000|3153024.7500000000|13786440.0000000000|8238 COASTWAY LN|HOUSTON|TX|77075|0983740000009|2025-04-18 13:54:38.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL||Not Applicable|2025-04-20 11:15:04.1430000|none||NULL|NULL 2500143448|20522207-2500143448|10622 CAXTON ST HOUSTON TX 77016|29.8681|-95.3125|Service Completed|2025-04-18 08:54:33.0000000|Apr 18 2025 12:36PM|Water Leak - 20522207-2500143448 - 10622 CAXTON ST|Water Leak|10 Calendar Days|Apr 28 2025 1:55PM|NE|B|414U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 13:55:29.0000000|3137043.5000000000|13881620.0000000000|10622 CAXTON ST|HOUSTON|TX|77016|1012000000056|2025-04-18 13:54:33.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:36:34 PM - Case # 20522207 -2500143448: An investig||NULL|4/18/2025 12:36:34 PM - Case # 20522207 -2500143448: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143446|2500143446|5730 CLARIDGE DR HOUSTON TX 77096|29.6618|-95.4888|Service Completed|2025-04-18 08:53:37.0000000|Apr 19 2025 10:22AM|Recycling Cart Replace - 2500143446 - 5730 CLARIDGE DR|Recycling Cart Replace|14 Calendar Days|May 2 2025 1:55PM|SW|K|531W|Solid Waste Management|Recycling|Recycling Cart Replace|1|Resolved|2025-04-18 13:55:03.0000000|3083445.0000000000|13804889.0000000000|5730 CLARIDGE DR|HOUSTON|TX|77096|0914690000018|2025-04-18 13:53:37.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes:||1638-3663-15785730 claridge dr|Completed by Tommie Bell. Notes: 2500143445|20522208-2500143445|11060 BISSONNET ST HOUSTON TX 77099|29.6748|-95.5741|Routed - Integrated|2025-04-18 08:53:20.0000000||Water Service - 20522208-2500143445 - 11060 BISSONNET ST|Water Service|2 Calendar Days|Apr 20 2025 1:56PM|SW|J|529T|Public Works|Houston Water|Water Service|0|Active|2025-04-18 13:56:56.0000000|3056220.5000000000|13808826.0000000000|11060 BISSONNET ST|HOUSTON|TX|77099|0430730000103|2025-04-18 13:53:20.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Water Service 4/18/2025 8:56:56 AM||NULL|Public Works 2500143443|2500143443|7905 CORA ST HOUSTON TX 77088|29.8728|-95.4416|Routed|2025-04-18 08:52:24.0000000||New Resident Container - 2500143443 - 7905 CORA ST|New Resident Container|12 Calendar Days|Apr 30 2025 1:53PM|NW|B|412S|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 13:53:59.0000000|3096091.7500000000|13882037.0000000000|7905 CORA ST|HOUSTON|TX|77088|0162530020026|2025-04-18 13:52:24.0000000|ACRES HOME||NWTU121|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created New Resident Container 4/18/2025 8:53:59||NULL|Solid Waste Management 2500143442|2500143442|905 E 27TH ST HOUSTON TX 77009|29.8116|-95.3869|Routed|2025-04-18 08:51:45.0000000||Missed Recycling Pickup - 2500143442 - 917 E 27TH ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 1:53PM|NW|H|453S|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 13:53:30.0000000|3114093.5000000000|13860382.0000000000|905 E 27TH ST|HOUSTON|TX|77009|0350820240037|2025-04-18 13:51:45.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Recycling Pickup 4/18/2025 8:53:30||+++ ADDRESS WARNING +++Entered Address: 917 E 27TH STValidated Address: 905 E 27TH ST - Address Id: 2108704+++ ADDRESS WARNING +++Caller is stating that they missed the whole block for recycling bin|Solid Waste Management 2500143441|20522204-2500143441|7407 MOLINE ST HOUSTON TX 77087|29.6832|-95.2946|Service Completed|2025-04-18 08:51:18.0000000|Apr 18 2025 2:54PM|Sewer Wastewater - 20522204-2500143441 - 7407 MOLINE ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 1:52PM|SE|I|535N|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 13:52:27.0000000|3144851.0000000000|13814596.0000000000|7407 MOLINE ST|HOUSTON|TX|77087|0700720190002|2025-04-18 13:51:18.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU106|TUESDAY|SE|SETU-A-04|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:53:22 PM - Case # 20522204 -2500143441: All investig||NULL|4/18/2025 2:53:22 PM - Case # 20522204 -2500143441: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143440|2500143440|1251 WILCREST DR HOUSTON TX 77042|29.7584|-95.3698|Per Customer Request|2025-04-18 08:51:13.0000000|Apr 18 2025 12:55PM|Health Code - 2500143440 - 1251 WILCREST DR|Health Code|55 Calendar Days|Jun 12 2025 1:56PM|NW|G|489Q|Health|Environmental Health|Health Code|1|Resolved|2025-04-18 13:56:13.0000000|3056308.7500000000|13836821.0000000000|1251 WILCREST DR|HOUSTON|TX|77042|0451380010063|2025-04-18 13:51:13.0000000|BRIAR FOREST||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Resident requested that the case be closed as management is addr||3 days without electricity has called center point and they stated the issue from apartment comples along with no hot water|Resident requested that the case be closed as management is addressing the issue. 2500143439|2500143439|5304 MICHAUX ST HOUSTON TX 77009|29.8027|-95.3842|Routed|2025-04-18 08:50:58.0000000||Missed Garbage Pickup - 2500143439 - 5304 MICHAUX ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 1:53PM|NW|H|453T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 13:53:28.0000000|3115068.7400000000|13857124.6700000000|5304 MICHAUX ST|HOUSTON|TX|77009|0400410000032|2025-04-18 13:50:58.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH118|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW||1st Friday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|# Microsoft CRM Portals created Missed Garbage Pickup 4/18/2025||Trash not picked up|Solid Waste Management 2500143438|2500143438|6617 LONGVIEW ST HOUSTON 77020|29.7852|-95.3038|Routed|2025-04-18 08:50:54.0000000||Liaison Comm - 2500143438 - 6617 LONGVIEW ST|Liaison Comm|5 Working Days|Apr 25 2025 1:58PM|NE|H|494D|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 13:51:26.0000000|3140757.5000000000|13851559.0000000000|6617 LONGVIEW ST|HOUSTON||77020|0160330180043|2025-04-18 13:50:54.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Liaison Comm 4/18/2025 8:51:26 AM||432788591035/ overdue|311 HelpLine 2500143437|12697326-2500143437|860 WAKEFIELD DR HOUSTON TX 77018|29.8219|-95.4183|Routed - Integrated|2025-04-18 08:49:35.0000000||Street Condition - 12697326-2500143437 - 860 WAKEFIELD DR|Street Condition|30 Calendar Days|May 18 2025 1:51PM|NW|H|452Q|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 13:51:17.0000000|3104025.7500000000|13863779.0000000000|860 WAKEFIELD DR|HOUSTON|TX|77018|0630630000043|2025-04-18 13:49:35.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:57:39||multiple pothole between 860=865 Wakefield they only fixed one at 865 WakefieldStreet Condition - 12697067-2500141734 - 865 WAKEFIELD DR|Public Works 2500143436|20522205-2500143436|2219 BLALOCK RD HOUSTON TX 77080|29.8128|-95.525|Routed - Integrated|2025-04-18 08:49:07.0000000||Water Leak - 20522205-2500143436 - 2219 BLALOCK RD|Water Leak|10 Calendar Days|Apr 28 2025 1:51PM|NW|A|450P|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 13:51:41.0000000|3070311.0000000000|13859439.0000000000|2219 BLALOCK RD|HOUSTON|TX|77080|0751250000045|2025-04-18 13:49:07.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Water Leak 4/18/2025 8:51:41 AM||Longpoint Pest Control contact 713468-2883Leak between sidewalk and curb|Public Works 2500143434|2500143434|10715 SHANNON HILLS DR HOUSTON TX 77099|29.6809|-95.5675|Routed|2025-04-18 08:48:25.0000000||Container Repair - 2500143434 - 10715 SHANNON HILLS DR|Container Repair|10 Calendar Days|Apr 28 2025 1:49PM|SW|J|529Q|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 13:49:36.0000000|3058244.5000000000|13811119.0000000000|10715 SHANNON HILLS DR|HOUSTON|TX|77099|1030310000018|2025-04-18 13:48:25.0000000|ALIEF|International MD|SWMO106|MONDAY|SW|SWMO-B-07|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Container Repair 4/18/2025 8:49:36 AM||NULL|Solid Waste Management 2500143433|12697325-2500143433|1920 KANE ST HOUSTON TX 77007|29.7665|-95.3781|Routed - Integrated|2025-04-18 08:48:17.0000000||Drainage - 12697325-2500143433 - 1920 KANE ST|Drainage|30 Calendar Days|May 18 2025 1:50PM|NW|H|493K|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 13:50:08.0000000|3117409.2500000000|13844023.0000000000|1920 KANE ST|HOUSTON|TX|77007|0052100000001|2025-04-18 13:48:17.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:55:39||clogged drains on street|Public Works 2500143432|2500143432|2315 EAGLE ST HOUSTON TX 77004|29.7289|-95.3704|Service Completed|2025-04-18 08:48:04.0000000|Apr 18 2025 11:21AM|Container Replacement - 2500143432 - 2315 EAGLE ST|Container Replacement|10 Calendar Days|Apr 28 2025 1:49PM|SE|D|493Y|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-18 13:49:31.0000000|3120261.5000000000|13830459.0000000000|2315 EAGLE ST|HOUSTON|TX|77004|1390820010003|2025-04-18 13:48:04.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500143431|2500143431|4509 W 43RD ST HOUSTON TX 77092|29.8322|-95.4586|Routed|2025-04-18 08:47:57.0000000||Occupancy Violation - 2500143431 - 4509 W 43RD ST|Occupancy Violation|7 Calendar Days|Apr 25 2025 1:49PM|NW|C|451M|Public Works|Houston Permitting Center|Occupancy Violation|0|Active|2025-04-18 13:49:23.0000000|3091140.0000000000|13867135.0000000000|4509 W 43RD ST|HOUSTON|TX|77092|0804240000015|2025-04-18 13:47:57.0000000|CENTRAL NORTHWEST||NWTH103|THURSDAY|NW|NWTH-B-08|THURSDAY-B|NW|S|4th Tuesday|NE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Occupancy Violation 4/18/2025 8:49:23 AM||NULL|Public Works 2500143430|2500143430|5102 MULFORD ST HOUSTON TX 77023|29.73|-95.3263|Routed|2025-04-18 08:47:00.0000000||Dead Animal Collection - 2500143430 - 5100 MULFORD ST|Dead Animal Collection|4 Calendar Days|Apr 22 2025 1:47PM|NE|I|494X|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 13:47:53.0000000|3134267.0000000000|13831203.0000000000|5102 MULFORD ST|HOUSTON|TX|77023|0530120000001|2025-04-18 13:47:00.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Dead Animal Collection 4/18/2025 8:47:||+++ ADDRESS WARNING +++Entered Address: 5100 MULFORD STValidated Address: 5102 MULFORD ST - Address Id: 158763+++ ADDRESS WARNING +++|Solid Waste Management 2500143429|20522202-2500143429|8919 BARTON ST HOUSTON TX 77075|29.6422|-95.2577|Service Completed|2025-04-18 08:46:44.0000000|Apr 19 2025 2:58PM|Water Leak - 20522202-2500143429 - 8919 BARTON ST|Water Leak|10 Calendar Days|Apr 28 2025 1:49PM|SE|I|575H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 13:49:44.0000000|3157019.7500000000|13800073.0000000000|8919 BARTON ST|HOUSTON|TX|77075|0630350510035|2025-04-18 13:46:44.0000000|GREATER HOBBY AREA|HCID #9|SETH120|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW|S|2nd Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:56:50 PM - Case # 20522202 -2500143429: The Service||water leak coming from meter box 8919 Barton St 77075|4/19/2025 2:56:50 PM - Case # 20522202 -2500143429: The Service Request has been cancelled. 2500143428|2500143428|15223 RIDGEWELL DR HOUSTON TX 77062|29.5686|-95.1418|Routed|2025-04-18 08:46:30.0000000||Missed Heavy Trash Pickup - 2500143428 - 15223 RIDGEWELL DR|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:56PM|SE|E|618J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 13:49:03.0000000|3194698.7500000000|13774519.0000000000|15223 RIDGEWELL DR|HOUSTON|TX|77062|1130030000023|2025-04-18 13:46:30.0000000|CLEAR LAKE||SETH107|THURSDAY|SE|SETH-B-08|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Heavy Trash Pickup 4/18/2025 8:4||states driver advised her husband they would be back after lunch but never returned. junk debris still at curb for pickup.|Solid Waste Management 2500143427|2500143427|5507 MCKNIGHT ST HOUSTON TX 77035|29.6553|-95.4826|Routed|2025-04-18 08:46:29.0000000||Missed Heavy Trash Pickup - 2500143427 - 5507 MCKNIGHT ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:54PM|SW|K|571B|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 13:47:32.0000000|3085485.0000000000|13802608.0000000000|5507 MCKNIGHT ST|HOUSTON|TX|77035|0860170000015|2025-04-18 13:46:29.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Missed Heavy Trash Pickup 4/18/2025 8:47:3||NULL|Solid Waste Management 2500143426|2500143426|6609 TOLEDO ST HOUSTON 77008|29.7859|-95.4309|Service Completed|2025-04-18 08:46:19.0000000|Apr 18 2025 9:41AM|HPW Escalation - 2500143426 - 6603 TOLEDO ST|HPW Escalation|3 Working Days|Apr 23 2025 1:54PM|NW|C|492B|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-18 13:47:14.0000000|3100438.7500000000|13850517.0000000000|6609 TOLEDO ST|HOUSTON||77008|1350400010002|2025-04-18 13:46:19.0000000|LAZYBROOK / TIMBERGROVE||NWTH108|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Escalation Case closed. Forwarded to planning and scheduling||- ACCOUNT# 432869367026603TOLEDO ST she is requesting to speak with supervisor in person. Please make customer contact before heading out as she has a broken ankle.|Escalation Case closed. Forwarded to planning and scheduling 2500143425|20522203-2500143425|3102 ASHFIELD DR HOUSTON TX 77082|29.7318|-95.609|Routed - Integrated|2025-04-18 08:45:57.0000000||Water Service - 20522203-2500143425 - 3102 ASHFIELD DR|Water Service|2 Calendar Days|Apr 20 2025 1:48PM|SW|F|488Z|Public Works|Houston Water|Water Service|0|Active|2025-04-18 13:48:54.0000000|3044548.2500000000|13829226.0000000000|3102 ASHFIELD DR|HOUSTON|TX|77082|1131030000010|2025-04-18 13:45:57.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Water Service 4/18/2025 8:48:54 AM||NULL|Public Works 2500143424|2500143424|1925 INDIANA ST HOUSTON TX 77019|29.7469|-95.4042|Routed|2025-04-18 08:45:16.0000000||Parking Violation - 2500143424 - 1927 INDIANA ST|Parking Violation|19 Calendar Days|May 7 2025 1:47PM|NW|C|492R|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 13:47:43.0000000|3109346.5000000000|13836632.0000000000|1925 INDIANA ST|HOUSTON|TX|77019|0520500170008|2025-04-18 13:45:16.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Parking Violation 4/18/2025 8:47:43 A||+++ ADDRESS WARNING +++Entered Address: 1927 INDIANA STValidated Address: 1925 INDIANA ST - Address Id: 127369+++ ADDRESS WARNING +++|Parking Management 2500143423|2500143423|9710 KATY FWY HOUSTON TX 77055|29.7877|-95.5323|Routed|2025-04-18 08:44:52.0000000||City Engineer - 2500143423 - 9710 KATY FWY|City Engineer|5 Calendar Days|Apr 23 2025 1:47PM|NW|A|490B|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-18 13:47:32.0000000|3068275.5000000000|13850259.0000000000|9710 KATY FWY|HOUSTON|TX|77055|1297030010001|2025-04-18 13:44:52.0000000|SPRING BRANCH WEST|Proposed Memorial City|||NW|||NE|||NE|HPC CityEngineer|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Assigned to Inspector Osita on 4/18/2025||wood fence was built and now it is more far out on the right of way it is behind of the HEB|Public Works 2500143421|12697324-2500143421|7501 WALLISVILLE RD HOUSTON TX 77020|29.7902|-95.2938|Routed - Integrated|2025-04-18 08:43:37.0000000||Street Condition - 12697324-2500143421 - 7501 WALLISVILLE RD|Street Condition|30 Calendar Days|May 18 2025 1:46PM|NE|B|495A|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 13:46:41.0000000|3143855.1500000000|13853477.4800000000|7501 WALLISVILLE RD|HOUSTON|TX|77020|1218850010001|2025-04-18 13:43:37.0000000|DENVER HARBOR / PORT HOUSTON||||NE|||NE|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:53:44||A section of the intersection on Wallisville and N. Wayside Dr is extremely bad|Public Works 2500143420|20522200-2500143420|1804 WAYSIDE DR HOUSTON TX 77011|29.7485|-95.3011|Service Completed|2025-04-18 08:43:31.0000000|Apr 18 2025 12:04PM|Water Main Valve - 20522200-2500143420 - 1804 WAYSIDE DR|Water Main Valve|5 Calendar Days|Apr 23 2025 1:44PM|NE|I|494R|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-18 13:44:14.0000000|3142021.2500000000|13838258.0000000000|1804 WAYSIDE DR|HOUSTON|TX|77011|0390840000021|2025-04-18 13:43:31.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Thursday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:04:07 PM - Case # 20522200 -2500143420: All investi||NULL|4/18/2025 12:04:07 PM - Case # 20522200 -2500143420: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143416|307274-2500143416|1121 CONFEDERATE RD HOUSTON TX 77055|29.7895|-95.5284|Routed - Integrated|2025-04-18 08:42:56.0000000||Nuisance On Property - 307274-2500143416 - 1121 CONFEDERATE RD|Nuisance On Property|180 Working Days|Jan 8 2026 2:57PM|NW|A|450X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 13:57:06.0000000|3069497.2500000000|13850966.0000000000|1121 CONFEDERATE RD|HOUSTON|TX|77055|0803910000019|2025-04-18 13:42:56.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE|S|4th Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Nuisance On Property 4/18/2025 8:57:06 A||bushes planted by the stop sign citizen is wanting to know if that is against the city ordinances|Neighborhoods 2500143415|307273-2500143415|2618 DROXFORD DR HOUSTON TX 77008|29.798|-95.4465|Routed - Integrated|2025-04-18 08:42:56.0000000||Nuisance On Property - 307273-2500143415 - 2618 DROXFORD DR|Nuisance On Property|180 Working Days|Jan 8 2026 2:43PM|NW|C|452W|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 13:43:53.0000000|3095371.0000000000|13854833.0000000000|2618 DROXFORD DR|HOUSTON|TX|77008|0872320000108|2025-04-18 13:42:56.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Nuisance On Property 4/18/2025 8:43:53 AM||NULL|Neighborhoods 2500143414|2500143414|11423 CHEEVES DR HOUSTON TX 77016|29.8869|-95.2921|Routed|2025-04-18 08:42:46.0000000||Missed Garbage Pickup - 2500143414 - 11423 CHEEVES DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 1:43PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 13:43:48.0000000|3143277.0000000000|13888660.0000000000|11423 CHEEVES DR|HOUSTON|TX|77016|0913940000011|2025-04-18 13:42:46.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Missed Garbage Pickup 4/18/2025 8:43:48||the whole street missed|Solid Waste Management 2500143413|20522201-2500143413|1713 PANNELL ST HOUSTON TX 77020|29.7778|-95.3325|Service Completed|2025-04-18 08:42:32.0000000|Apr 18 2025 11:26AM|Water Leak - 20522201-2500143413 - 1713 PANNELL ST|Water Leak|10 Calendar Days|Apr 28 2025 1:47PM|NE|B|494F|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 13:47:37.0000000|3131733.9700000000|13848589.5600000000|1713 PANNELL ST|HOUSTON|TX|77020|0091560000012|2025-04-18 13:42:32.0000000|GREATER FIFTH WARD||NEFR116|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW||1st Thursday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 11:26:25 AM - Case # 20522201 -2500143413: Dear Custom||1713 pannell st leak ongoing for weeks haven't seen anyone come to repair. leak is low pressure but flooding the curb for weeks.|4/18/2025 11:26:25 AM - Case # 20522201 -2500143413: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143410|2500143410|9203 VICKIJOHN DR HOUSTON TX 77031|29.6612|-95.5388|Routed|2025-04-18 08:41:26.0000000||Missed Recycling Pickup - 2500143410 - 9203 VICKIJOHN DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 1:42PM|SW|J|530W|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 13:42:37.0000000|3067574.0000000000|13804206.0000000000|9203 VICKIJOHN DR|HOUSTON|TX|77031|1040380000009|2025-04-18 13:41:26.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-01|THURSDAY-A|SW|S|2nd Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Recycling Pickup 4/18/2025||NULL|Solid Waste Management 2500143409|20522199-2500143409|10515 NORTHWEST FWY HOUSTON TX 77092|29.8123|-95.4622|Service Completed|2025-04-18 08:40:23.0000000|Apr 18 2025 3:22PM|Water Service - 20522199-2500143409 - 10515 NORTHWEST FWY|Water Service|2 Calendar Days|Apr 20 2025 1:41PM|NW|A|451Q|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 13:41:17.0000000|3090227.5000000000|13859867.0000000000|10515 NORTHWEST FWY|HOUSTON|TX|77092|1426600010001|2025-04-18 13:40:23.0000000|SPRING BRANCH EAST||||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:21:13 PM - Case # 20522199 -2500143409: All investig||NULL|4/18/2025 3:21:13 PM - Case # 20522199 -2500143409: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143408|2500143408|9904 FULTON ST HOUSTON 77076|29.8498|-95.3794|Routed|2025-04-18 08:40:16.0000000||SWM Escalation - 2500143408 - 9904 FULTON ST|SWM Escalation|3 Working Days|Apr 23 2025 1:48PM|NE|H|453B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 13:41:29.0000000|3116057.2500000000|13874312.0000000000|9904 FULTON ST|HOUSTON||77076|0352540150006|2025-04-18 13:40:16.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO111|MONDAY|NE|NWMO-B-04|MONDAY-B|NW|S|3rd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/18/2025 8:41:29 AM||missed tree waste placed on Dipping Ln|Solid Waste Management 2500143407|2500143407|200 SANDGATE RD HOUSTON TX 77061|29.6407|-95.2901|Routed|2025-04-18 08:39:52.0000000||Missed Garbage Pickup - 2500143407 - 200 SANDGATE RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 1:41PM|SE|I|575E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 13:41:10.0000000|3146752.5000000000|13799202.0000000000|200 SANDGATE RD|HOUSTON|TX|77061|0580040000001|2025-04-18 13:39:52.0000000|GREATER HOBBY AREA|HCID #9|SEFR119|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Garbage Pickup 4/18/2025 8:41:10||Caller requesting pickup|Solid Waste Management 2500143406|2500143406|LOCKE LN BELLMEADE ST HOUSTON TX 77019|29.7431|-95.4223|Routed|2025-04-18 08:38:31.0000000||Parking Violation - 2500143406 - LOCKE LN BELLMEADE ST|Parking Violation|19 Calendar Days|May 7 2025 1:43PM|SW|G|492U|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 13:43:33.0000000|3103708.2800000000|13835013.2200000000|LOCKE LN BELLMEADE ST|HOUSTON|TX|77019|0641720030004|2025-04-18 13:38:31.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NW|Avalon Property Owners||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 8:43:33 AM||Resident reports that vehicles park too close to the corner at the intersection of Locke Lane and Bellmeade St. Resident states that this creates a hazard due to blocking views of oncoming traffic - including pedestrians. CM Huffman requests enforcement a|Parking Management 2500143405|20522198-2500143405|3701 AMOOR ST HOUSTON TX 77029|29.7952|-95.2778|Service Completed|2025-04-18 08:37:54.0000000|Apr 18 2025 10:08AM|Water Service - 20522198-2500143405 - 3701 AMOOR ST|Water Service|2 Calendar Days|Apr 20 2025 1:38PM|NE|B|455X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 13:38:34.0000000|3148873.2500000000|13855474.0000000000|3701 AMOOR ST|HOUSTON|TX|77029|0710390010024|2025-04-18 13:37:54.0000000|PLEASANTVILLE AREA||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:06:55 AM - Case # 20522198 -2500143405: All investi||NULL|4/18/2025 10:06:55 AM - Case # 20522198 -2500143405: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143403|12697323-2500143403|9305 WAYSIDE DR HOUSTON TX 77028|29.8476|-95.2848|Routed - Integrated|2025-04-18 08:35:53.0000000||Street Condition - 12697323-2500143403 - 9309 north wayside drive|Street Condition|30 Calendar Days|May 18 2025 1:44PM|NE|B|455B|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 13:44:25.0000000|3145933.7500000000|13874503.0000000000|9305 WAYSIDE DR|HOUSTON|TX|77028|0761180300466|2025-04-18 13:35:53.0000000|EAST HOUSTON||||NE|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:53:41||+++ ADDRESS WARNING +++Entered Address: 9309 north wayside driveValidated Address: 9305 WAYSIDE DR - Address Id: 182040+++ ADDRESS WARNING +++from wayside dr in the intersection of tidwell all the way down to 610 citizen is stating the road is in terrible|Public Works 2500143402|2500143402|LOCKE LN KIRBY DR HOUSTON TX 77019|29.7437|-95.4188|Routed|2025-04-18 08:34:26.0000000||Parking Violation - 2500143402 - LOCKE LN KIRBY DR|Parking Violation|19 Calendar Days|May 7 2025 1:39PM|SW|G|492U|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 13:39:30.0000000|3104789.1900000000|13835383.0600000000|LOCKE LN KIRBY DR|HOUSTON|TX|77019|none|2025-04-18 13:34:26.0000000|AFTON OAKS / RIVER OAKS AREA|HCID #3 (Upper Kirby)|||NW|||SW|Avalon Property Owners||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/18/2025 8:39:30 AM||Resident reports that vehicles park too close to the corner at the intersection of Locke Lane and Kirby - on the west side of Kirby. Resident states that this creates a hazard due to blocking views of oncoming traffic. CM Huffman requests enforcement and|Parking Management 2500143401|2500143401|976 SOUTHERN PASS CT HOUSTON TX 77062|29.5761|-95.1417|Routed|2025-04-18 08:33:50.0000000||Add a Can - 2500143401 - 976 SOUTHERN PASS CT|Add a Can|14 Calendar Days|May 2 2025 1:36PM|SE|E|618E|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 13:36:09.0000000|3194659.7500000000|13777240.0000000000|976 SOUTHERN PASS CT|HOUSTON|TX|77062|1170220020020|2025-04-18 13:33:50.0000000|CLEAR LAKE||SETH112|THURSDAY|SE|SETH-B-09|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Add a Can 4/18/2025 8:36:09 AM||pls send renewal sticker only|Solid Waste Management 2500143399|2500143399|9502 SCRANTON ST HOUSTON TX 77075|29.6433|-95.2478|Routed|2025-04-18 08:32:45.0000000||Trash Dumping or Illegal Dumpsite - 2500143399 - 9502 SCRANTON ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 1:37PM|SE|I|575H|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 13:37:47.0000000|3160168.5100000000|13800557.0100000000|9502 SCRANTON ST|HOUSTON|TX|77075|1473530010001|2025-04-18 13:32:45.0000000|GREATER HOBBY AREA|HCID #9|SETH120|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW||2nd Monday|SE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/18/2025||CONTINUALLY DUMPED HEAVY TRASH WHICH NOW SPANS FOR SEVERAL YARDS IN FRONT OF 9502 SCRANTON INTO THE DITCH AT THE DEAD END. NO SUSPECT INFORMATION.|Solid Waste Management 2500143398|2500143398|15419 APPLERIDGE DR HOUSTON 77489|29.602|-95.5|Routed|2025-04-18 08:32:41.0000000||Liaison Comm - 2500143398 - 15419 APPLERIDGE DR|Liaison Comm|5 Working Days|Apr 25 2025 1:41PM|SW|K|570Z|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-18 13:34:05.0000000|3080527.7500000000|13783085.0000000000|15419 APPLERIDGE DR|HOUSTON||77489|2150130020340907|2025-04-18 13:32:41.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Liaison Comm 4/18/2025 8:34:05 AM||trash bin is old and has cracks citizen is afraid trash bin be spilled everywhere sometime soon if not replaced|311 HelpLine 2500143394|2500143394|5105 TERRY ST HOUSTON TX 77009|29.8063|-95.3538|Routed|2025-04-18 08:30:02.0000000||Container Replacement - 2500143394 - 5105 TERRY ST|Container Replacement|10 Calendar Days|Apr 28 2025 1:31PM|NE|H|453V|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 13:31:52.0000000|3124671.7500000000|13858732.0000000000|5105 TERRY ST|HOUSTON|TX|77009|0311550000011|2025-04-18 13:30:02.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|10 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Jacqueline Howard created Container Replacement 4/18/2025 8:31:||need change out|Solid Waste Management 2500143393|2500143393|8109 CAROLWOOD DR HOUSTON TX 77028|29.8364|-95.278|Routed|2025-04-18 08:29:17.0000000||Missed Garbage Pickup - 2500143393 - 8109 CAROLWOOD DR|Missed Garbage Pickup|4 Working Days|Apr 24 2025 1:30PM|NE|B|455F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 13:30:52.0000000|3148346.7500000000|13870451.0000000000|8109 CAROLWOOD DR|HOUSTON|TX|77028|0760870010011|2025-04-18 13:29:17.0000000|EAST HOUSTON||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/18/2025 8:30:52||whole street not serviced|Solid Waste Management 2500143392|2500143392|1908 VASSAR ST HOUSTON TX 77098|29.7303|-95.4056|Routed|2025-04-18 08:27:36.0000000||Missed Yard Waste Pickup - 2500143392 - 1908 VASSAR ST|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 1:34PM|SW|C|492Z|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 13:34:58.0000000|3109070.0000000000|13830596.0000000000|1908 VASSAR ST|HOUSTON|TX|77098|0660990010014|2025-04-18 13:27:36.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Yard Waste Pickup 4/18/2025 8:3||NULL|Solid Waste Management 2500143390|2500143390|1039 VOIGHT ST HOUSTON 77009|29.7799|-95.386|Routed|2025-04-18 08:26:07.0000000||SWM Escalation - 2500143390 - 1039 VOIGHT ST|SWM Escalation|3 Working Days|Apr 23 2025 1:33PM|NW|H|493A|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 13:26:57.0000000|3114739.7500000000|13848809.0000000000|1039 VOIGHT ST|HOUSTON||77009|0512050070001|2025-04-18 13:26:07.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created SWM Escalation 4/18/2025 8:26:57 AM||NULL|Solid Waste Management 2500143389|307272-2500143389|15805 BUCCANEER HOUSTON TX 77062|29.5672|-95.1288|Routed - Integrated|2025-04-18 08:25:08.0000000||Nuisance On Property - 307272-2500143389 - 15805 BUCCANEER|Nuisance On Property|180 Working Days|Jan 8 2026 2:30PM|SE|E|618K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 13:30:13.0000000|3198897.5700000000|13774192.2200000000|15805 BUCCANEER|HOUSTON|TX|77062|0966080000822|2025-04-18 13:25:08.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-05|THURSDAY-B|SE||2nd Wednesday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Homeowner constantly leaves 3 trash bins on the street in front of the residence.|Neighborhoods 2500143388|12697322-2500143388|10030 HOMESTEAD RD HOUSTON TX 77016|29.8573|-95.3002|Routed - Integrated|2025-04-18 08:24:54.0000000||Street Condition - 12697322-2500143388 - 10030 HOMESTEAD RD|Street Condition|30 Calendar Days|May 18 2025 1:29PM|NE|B|414Z|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 13:29:19.0000000|3141068.2200000000|13877823.3500000000|10030 HOMESTEAD RD|HOUSTON|TX|77016|0825270000070|2025-04-18 13:24:54.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:41:40||Pot holes to be filled on the intersection of Parker RD and Homestead in 77016|Public Works 2500143387|2500143387|3519 CANFIELD ST HOUSTON TX 77004|29.7247|-95.3529|Routed|2025-04-18 08:23:43.0000000||Missed Recycling Pickup - 2500143387 - 3519 CANFIELD ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 1:25PM|SE|D|533D|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 13:25:26.0000000|3125875.0000000000|13829072.0000000000|3519 CANFIELD ST|HOUSTON|TX|77004|0571480040017|2025-04-18 13:23:43.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Recycling Pickup 4/18/2025 8:25:||NULL|Solid Waste Management 2500143386|2500143386|6135 GRAPE ST HOUSTON TX 77074|29.6847|-95.5|Service Completed|2025-04-18 08:22:31.0000000|Apr 18 2025 2:51PM|Missed Heavy Trash Pickup - 2500143386 - 6135 GRAPE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:31PM|SW|J|530R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-18 13:24:15.0000000|3079644.7500000000|13813129.0000000000|6135 GRAPE ST|HOUSTON|TX|77074|0821960000014|2025-04-18 13:22:31.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Over the limit pile||SWM employee warned him that it was way past the 8 cubic ft|Over the limit pile 2500143385|20522197-2500143385|3495 S DAIRY ASHFORD ST HOUSTON TX 77082|29.7238|-95.6049|Service Completed|2025-04-18 08:20:57.0000000|Apr 19 2025 3:10PM|Water Leak - 20522197-2500143385 - WESTPARK DR S DAIRY ASHFORD RD|Water Leak|10 Calendar Days|Apr 28 2025 1:23PM|SW|F|488Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 13:23:19.0000000|3046013.2500000000|13826467.0000000000|3495 S DAIRY ASHFORD ST|HOUSTON|TX|77082|1245540010002|2025-04-18 13:20:57.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 3:09:01 PM - Case # 20522197 -2500143385: All investig||+++ ADDRESS WARNING +++Entered Address: WESTPARK DR S DAIRY ASHFORD RDValidated Address: 3495 S DAIRY ASHFORD ST - Address Id: 544436+++ ADDRESS WARNING +++|4/19/2025 3:09:01 PM - Case # 20522197 -2500143385: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143384|307271-2500143384|2703 REED RD HOUSTON TX 77051|29.6578|-95.3856|Routed - Integrated|2025-04-18 08:20:56.0000000||Nuisance On Property - 307271-2500143384 - 2756 REED RD|Nuisance On Property|180 Working Days|Jan 8 2026 2:23PM|SE|D|573A|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 13:23:05.0000000|3116167.2500000000|13804514.0000000000|2703 REED RD|HOUSTON|TX|77051|1201420010002|2025-04-18 13:20:56.0000000|SUNNYSIDE|HCID #10-A|||SE|||SE|||SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Nuisance On Property 4/18/2025 8:23:05 AM||+++ ADDRESS WARNING +++Entered Address: 2756 REED RDValidated Address: 2703 REED RD - Address Id: 2050858+++ ADDRESS WARNING +++over grown grass needs to be cut in empty lot next to family dollar|Neighborhoods 2500143383|2500143383|3428 HADLEY ST HOUSTON TX 77004|29.7351|-95.3497|Routed|2025-04-18 08:19:46.0000000||Missed Garbage Pickup - 2500143383 - 3428 HADLEY ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 1:20PM|SE|D|493Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 13:20:41.0000000|3126777.0000000000|13832885.0000000000|3428 HADLEY ST|HOUSTON|TX|77004|0513160000009|2025-04-18 13:19:46.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/18/2025 8:20:41||They haven't picked up for the 3rd week in a rowrubicon: scheduled|Solid Waste Management 2500143382|12697319-2500143382|5334 KANSAS ST HOUSTON TX 77007|29.7823|-95.4174|Routed - Integrated|2025-04-18 08:19:43.0000000||Street Condition - 12697319-2500143382 - 5334 KANSAS ST|Street Condition|30 Calendar Days|May 18 2025 1:19PM|NW|C|492C|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 13:19:53.0000000|3104766.3400000000|13849381.7500000000|5334 KANSAS ST|HOUSTON|TX|77007|0102020000111|2025-04-18 13:19:43.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW||3rd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:43:47||part of the road has disintegrated / cracked away in front of 5334 Kansas Street|Public Works 2500143381|2500143381|2241 DRYDEN RD HOUSTON TX 77030|29.7132|-95.4119|Routed|2025-04-18 08:19:19.0000000||Missed Yard Waste Pickup - 2500143381 - 2241 DRYDEN RD|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 1:24PM|SW|C|532G|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 13:24:22.0000000|3107271.8800000000|13824327.1700000000|2241 DRYDEN RD|HOUSTON|TX|77030|0640930090004|2025-04-18 13:19:19.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-03|TUESDAY-B|SE||3rd Monday|SW|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/18/2025 8:24:22||4 compostable bags of leaves not picked up.|Solid Waste Management 2500143380|307305-2500143380|9602 MAIN ST HOUSTON TX 77025|29.6798|-95.4265|Routed - Integrated|2025-04-18 08:18:52.0000000||Nuisance On Property - 307305-2500143380 - 9602 Main St|Nuisance On Property|180 Working Days|Jan 8 2026 10:04PM|SW|K|532T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 21:04:51.0000000|3103020.0000000000|13812070.0000000000|9602 MAIN ST|HOUSTON|TX|77025|0451910000408|2025-04-18 13:18:52.0000000|BRAESWOOD||||SW|||SE|||SW||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Nuisance On Property Ref||Large vacant lot between Buffalo Speedway and South Loop West feeder road is littered with trash and debris along the public sidewalk on South-bound Main St. supporting picture attached is dated 04-18-25. Trash everywhere needing to be removed by the|311 HelpLine 2500143379|2500143379|4423 TERRACE MANOR DR HOUSTON TX 77041|29.8347|-95.5501|Routed|2025-04-18 08:18:24.0000000||Add a Can - 2500143379 - 4423 TERRACE MANOR DR|Add a Can|14 Calendar Days|May 2 2025 1:18PM|NW|A|449H|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 13:18:24.0000000|3062121.0000000000|13867187.0000000000|4423 TERRACE MANOR DR|HOUSTON|TX|77041|1065820070005|2025-04-18 13:18:24.0000000|WESTBRANCH|Spring Branch MD|NWFR108|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW|S|4th Friday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Add a Can 4/18/2025 8:18:25 AM||pdrmontoya yahoo.com|Solid Waste Management 2500143378|2500143378|9419 SANFORD RD HOUSTON TX 77031|29.6588|-95.5435|Routed|2025-04-18 08:17:40.0000000||Missed Garbage Pickup - 2500143378 - 9419 SANFORD RD|Missed Garbage Pickup|4 Working Days|Apr 24 2025 1:18PM|SW|J|530W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 13:18:35.0000000|3066107.2500000000|13803286.0000000000|9419 SANFORD RD|HOUSTON|TX|77031|1040410000028|2025-04-18 13:17:40.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-01|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500143377|2500143377|5405 ASPEN ST HOUSTON 77081|29.7008|-95.4747|Routed|2025-04-18 08:15:30.0000000||Park Forestry Escalation - 2500143377 - 5405 ASPEN ST|Park Forestry Escalation|3 Working Days|Apr 23 2025 1:23PM|SW|J|531K|Parks and Recreation|Customer Escalation|Park Forestry Escalation|0|Active|2025-04-18 13:16:24.0000000|3087481.0100000000|13819233.9600000000|5405 ASPEN ST|HOUSTON||77081|0752290020007|2025-04-18 13:15:30.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE||1st Friday|SW|PR ForestryCustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|Lisa Lozano created Park Forestry Escalation 4/18/2025 8:16:24||City is constructing new road and sidewalk on the street. There is a tree line about a feet from the street on my front lawn. A magnolia tree in the corner of the property is leaning on a oak tree. The construction supervisor deemed it needs to be restored|Parks and Recreation 2500143376|2500143376|2807 VAL VERDE CT HOUSTON TX 77057|29.7362|-95.481|Routed|2025-04-18 08:15:10.0000000||Missed Recycling Pickup - 2500143376 - 2807 VAL VERDE CT|Missed Recycling Pickup|4 Working Days|Apr 24 2025 1:16PM|SW|J|491T|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 13:16:14.0000000|3085109.5000000000|13832024.0000000000|2807 VAL VERDE CT|HOUSTON|TX|77057|1219470010012|2025-04-18 13:15:10.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Recycling Pickup 4/18/2025||NULL|Solid Waste Management 2500143375|2500143375|9604 MAIN ST HOUSTON TX 77025|29.6794|-95.4265|Routed|2025-04-18 08:15:09.0000000||Bandit Sign - 2500143375 - 9604 Main St|Bandit Sign|14 Working Days|May 8 2025 9:06PM|SW|K|532T|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-18 21:06:31.0000000|3103013.2500000000|13811916.0000000000|9604 MAIN ST|HOUSTON|TX|77025|1423820010001|2025-04-18 13:15:09.0000000|BRAESWOOD||||SW|||SE|||SW|NS BanditSign|FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Bandit Sign Referred to||Blue bandit sign attached to fence facing South-bound Main St traffic. Sign is South of the Starbucks but before getting to the dealership entrance Supporting picture attached is dated 04-18-25. Large bandit sign attached to fence facing South-bo|311 HelpLine 2500143374|2500143374|6358 MICOLLET ST HOUSTON TX 77016|29.886|-95.2932|Routed|2025-04-18 08:15:08.0000000||Missed Garbage Pickup - 2500143374 - 6358 MICOLLET ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 1:17PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 13:17:02.0000000|3142953.5000000000|13888312.0000000000|6358 MICOLLET ST|HOUSTON|TX|77016|0913960000015|2025-04-18 13:15:08.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/18/2025 8:17:02||entire area including dead ends were missed|Solid Waste Management 2500143373|12697320-2500143373|4410 REED RD HOUSTON TX 77051|29.6573|-95.3607|Routed - Integrated|2025-04-18 08:13:24.0000000||Street Condition - 12697320-2500143373 - 4410 REED RD|Street Condition|30 Calendar Days|May 18 2025 1:20PM|SE|D|573C|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 13:20:36.0000000|3124170.2500000000|13804529.0000000000|4410 REED RD|HOUSTON|TX|77051|1440800010001|2025-04-18 13:13:24.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Friday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:43:44||44sunny side mutil center4410 reed rdraised portion a long the seen|Public Works 2500143372|2500143372|3018 LAKE ST HOUSTON TX 77098|29.7376|-95.4202|Routed|2025-04-18 08:12:23.0000000||Parking Violation - 2500143372 - 3018 LAKE ST|Parking Violation|19 Calendar Days|May 7 2025 1:14PM|SW|C|492U|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 13:14:01.0000000|3104364.0000000000|13833110.0000000000|3018 LAKE ST|HOUSTON|TX|77098|1179380040003|2025-04-18 13:12:23.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Vehicles are parked illegaly at the Kelsey seybold facility||Across the street from my home there's a Kelsey Seybold clinic everyday there's 3 rows of parallel parking when there's supposed to be just one. The employees park in front of our homes every single day. They park illegally. We are requesting resident only|Parking Management 2500143371|2500143371|8611 DALLAS ACORN AVE HOUSTON TX 77078|29.8524|-95.2666|Routed|2025-04-18 08:11:30.0000000||Container Repair - 2500143371 - 8611 DALLAS ACORN AVE|Container Repair|10 Calendar Days|Apr 28 2025 1:12PM|NE|B|455C|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 13:12:24.0000000|3151747.0000000000|13876357.0000000000|8611 DALLAS ACORN AVE|HOUSTON|TX|77078|1275390020021|2025-04-18 13:11:30.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Repair 4/18/2025 8:12:24 AM||NULL|Solid Waste Management 2500143369|20522196-2500143369|9207 LANDWOOD DR HOUSTON TX 77040|29.8736|-95.4981|Service Completed|2025-04-18 08:09:36.0000000|Apr 19 2025 12:28PM|Sewer Wastewater - 20522196-2500143369 - 9207 LANDWOOD DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 1:13PM|NW|A|411S|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 13:13:05.0000000|3078165.7500000000|13881808.0000000000|9207 LANDWOOD DR|HOUSTON|TX|77040|0992880000005|2025-04-18 13:09:36.0000000|GREATER INWOOD|Near Northwest MD|NWFR103|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 12:28:28 PM - Case # 20522196 -2500143369: All investi||caller states that the sewer is in the back patio and it must be stopped up because there is a bad odor coming out and there is always flies in that area|4/19/2025 12:28:28 PM - Case # 20522196 -2500143369: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143367|307270-2500143367|8208 ALMEDA GENOA RD HOUSTON TX 77075|29.6258|-95.2727|Routed - Integrated|2025-04-18 08:08:39.0000000||Nuisance On Property - 307270-2500143367 - 8208 ALMEDA GENOA RD|Nuisance On Property|180 Working Days|Jan 8 2026 2:12PM|SE|I|575P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 13:12:05.0000000|3152455.2500000000|13793961.0000000000|8208 ALMEDA GENOA RD|HOUSTON|TX|77075|0772800440015|2025-04-18 13:08:39.0000000|GREATER HOBBY AREA||SEFR119|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Nuisance On Property 4/18/2025 8:12:05 A||high grass and weeds on property and along fence line lot is never maintained|Neighborhoods 2500143366|12697318-2500143366|15492 W LAKE HOUSTON PKWY HOUSTON TX 77044|29.9444|-95.1754|Service Completed|2025-04-18 08:08:15.0000000|Apr 18 2025 8:59AM|Traffic Signals - 12697318-2500143366 - LAKEWOOD PINES BLVD W LAKE HOUSTON PKWY|Traffic Signals|22 Calendar Days|May 10 2025 1:09PM|GNEHSA|E|377U|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-18 13:09:08.0000000|3179623.5000000000|13910688.0000000000|15492 W LAKE HOUSTON PKWY|HOUSTON|TX|77044|1352900020059|2025-04-18 13:08:15.0000000|LAKE HOUSTON||||NE|||NE|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 12. Referred to Harris County (xxx-xxx-xxxx) for||+++ ADDRESS WARNING +++Entered Address: LAKEWOOD PINES BLVD W LAKE HOUSTON PKWYValidated Address: 15492 W LAKE HOUSTON PKWY - Address Id: 1977502+++ ADDRESS WARNING +++|Resolution :12. Referred to Harris County (xxx-xxx-xxxx) for investigation and responseClose Comments :This request does not belong to the City of Houston but Harris County. Referred to Harris County for investigation and response. For final resolution 2500143365|2500143365|8918 DIRBY ST HOUSTON TX 77075|29.6405|-95.2577|Routed|2025-04-18 08:05:50.0000000||Missed Garbage Pickup - 2500143365 - 8918 DIRBY ST|Missed Garbage Pickup|4 Working Days|Apr 24 2025 1:07PM|SE|I|575H|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 13:07:25.0000000|3157046.0000000000|13799428.0000000000|8918 DIRBY ST|HOUSTON|TX|77075|0630350480034|2025-04-18 13:05:50.0000000|GREATER HOBBY AREA|HCID #9|SETH120|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Garbage Pickup 4/18/2025 8:07:25||8918 DIRBY ST|Solid Waste Management 2500143364|2500143364|5623 RICKY ST HOUSTON TX 77033|29.6498|-95.3385|Routed|2025-04-18 08:05:40.0000000||Container Replacement - 2500143364 - 5623 RICKY ST|Container Replacement|10 Calendar Days|Apr 28 2025 1:07PM|SE|D|574A|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 13:07:21.0000000|3131297.0000000000|13802017.0000000000|5623 RICKY ST|HOUSTON|TX|77033|0862140000022|2025-04-18 13:05:40.0000000|SOUTH PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Replacement 4/18/2025 8||large hole in bottom of can|Solid Waste Management 2500143362|2500143362|4799 BEECHAVEN DR HOUSTON TX 77053|29.5911|-95.4515|Service Completed|2025-04-18 08:02:58.0000000|Apr 19 2025 7:20AM|Missed Recycling Pickup - 2500143362 - 4799 BEECHAVEN DR|Missed Recycling Pickup|4 Working Days|Apr 24 2025 1:04PM|SW|K|611D|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-18 13:04:53.0000000|3096065.0000000000|13779561.0000000000|4799 BEECHAVEN DR|HOUSTON|TX|77053|6254020031300907|2025-04-18 13:02:58.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Crews working in area on 4/19/25||recycle needs to be serviced for caller and neighbors / ongoing issue according to caller|Crews working in area on 4/19/25 2500143361|2500143361|7823 GULFTON ST HOUSTON TX 77036|29.7154|-95.5237|Routed|2025-04-18 08:02:14.0000000||Missed Recycling Pickup - 2500143361 - 7823 GULFTON ST|Missed Recycling Pickup|4 Working Days|Apr 24 2025 1:02PM|SW|J|530B|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 13:02:48.0000000|3071795.2500000000|13824071.0000000000|7823 GULFTON ST|HOUSTON|TX|77036|0931370000007|2025-04-18 13:02:14.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Recycling Pickup 4/18/2025 8:02:48 A||NULL|Solid Waste Management 2500143360|12697315-2500143360|1902 DART ST HOUSTON TX 77007|29.7703|-95.3772|Routed - Integrated|2025-04-18 08:01:42.0000000||Street Hazard - 12697315-2500143360 - 1902 Dart St|Street Hazard|10 Calendar Days|Apr 28 2025 1:01PM|NW|H|493F|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 13:01:42.0000000|3117656.2500000000|13845408.0000000000|1902 DART ST|HOUSTON|TX|77007|0051340000001|2025-04-18 13:01:42.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:07:37||Broken glass from recent car break in.|Public Works 2500143359|20522193-2500143359|4314 BAYNARD DR HOUSTON TX 77072|29.7107|-95.5736|Routed - Integrated|2025-04-18 08:01:25.0000000||Water Main Valve - 20522193-2500143359 - 4314 BAYNARD DR|Water Main Valve|5 Calendar Days|Apr 23 2025 1:04PM|SW|F|529F|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-18 13:04:09.0000000|3055995.7500000000|13821863.0000000000|4314 BAYNARD DR|HOUSTON|TX|77072|1090280070028|2025-04-18 13:01:25.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-04|MONDAY-A|SW|S|1st Wednesday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Water Main Valve 4/18/2025 8:04:09 AM||citizen needs water cut off to do plumbing work at his house please contact 7132994243 upon arrival|Public Works 2500143358|2500143358|3707 AUDUBON PL HOUSTON TX 77006|29.7395|-95.3862|Routed|2025-04-18 08:01:24.0000000||Missed Yard Waste Pickup - 2500143358 - 3707 AUDUBON PL|Missed Yard Waste Pickup|6 Working Days|Apr 28 2025 1:07PM|SW|C|493S|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 13:07:40.0000000|3115140.7500000000|13834131.0000000000|3707 AUDUBON PL|HOUSTON|TX|77006|0261420000020|2025-04-18 13:01:24.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Yard Waste Pickup 4/18/2025 8:07:4||Caller is stating that yard waste has not been getting picked up. Informed caller that yard waste has been delayed.|Solid Waste Management 2500143357|2500143357|1251 WILCREST DR HOUSTON TX 77042|29.7517|-95.5712|Routed|2025-04-18 08:01:04.0000000||MultiFamily Habitability Violation - 2500143357 - 1251 WILCREST DR|MultiFamily Habitability Violation|7 Calendar Days|Apr 25 2025 1:03PM|NW|G|489Q|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|0|Active|2025-04-18 13:03:34.0000000|3056308.7500000000|13836821.0000000000|1251 WILCREST DR|HOUSTON|TX|77042|0451380010063|2025-04-18 13:01:04.0000000|BRIAR FOREST||||NW|||NW|||NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||no electricity Lease Holder/Virgina McAdams-xxx-xxx-xxxx|Public Works 2500143356|12697317-2500143356|3190 WESTPARK DR HOUSTON TX 77005|29.7284|-95.428|Service Completed|2025-04-18 08:00:32.0000000|Apr 18 2025 2:19PM|Traffic Markings - 12697317-2500143356 - WESTPARK DR BUFFALO SPWY|Traffic Markings|28 Calendar Days|May 16 2025 1:06PM|SW|C|492X|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-18 13:06:52.0000000|3102072.5000000000|13829736.0000000000|3190 WESTPARK DR|HOUSTON|TX|77005|0410170050195|2025-04-18 13:00:32.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|||SW|||SW|||SW||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: WESTPARK DR BUFFALO SPWYValidated Address: 3190 WESTPARK DR - Address Id: 20192+++ ADDRESS WARNING +++west park and bissonett|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Concern has previously been investigated and will be worked in FIFO order. Refer to Service Request 12544718 2500143355|12697316-2500143355|470 CHEATHAM RD HOUSTON TX 77336|30.0588|-95.1276|Routed - Integrated|2025-04-18 07:59:53.0000000||Drainage - 12697316-2500143355 - 27600-27698 Thomas Rd|Drainage|30 Calendar Days|May 18 2025 12:59PM|GNEHSA|E|298X|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-18 12:59:53.0000000|3193322.2500000000|13952816.0000000000|470 CHEATHAM RD|HOUSTON|TX|77336|1024740000028|2025-04-18 12:59:53.0000000|LAKE HOUSTON||NETU107|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:09:37||+++ ADDRESS Warning +++Entered Address: 27600-27698 Thomas RdValidated Address: 470 CHEATHAM RD - Address Id: 603112+++ ADDRESS Warning +++Deadend Street needs drainage tunnel install water is not properly draining and is causing stagnant water to remain o|Public Works 2500143354|2500143354|4815 RIDGESTONE LN HOUSTON TX 77053|29.5894|-95.4561|Routed|2025-04-18 07:59:05.0000000||Missed Heavy Trash Pickup - 2500143354 - 4815 RIDGESTONE LN|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:07PM|SW|K|611D|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 12:59:05.0000000|3094622.5000000000|13778889.0000000000|4815 RIDGESTONE LN|HOUSTON|TX|77053|6250010083500907|2025-04-18 12:59:05.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-07|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Heavy Trash Pickup 4/18/2025 7:59:05||NULL|Solid Waste Management 2500143353|20522190-2500143353|6302 HARTWICK RD HOUSTON TX 77016|29.8849|-95.2957|Service Completed|2025-04-18 07:58:47.0000000|Apr 18 2025 1:06PM|Water Leak - 20522190-2500143353 - 6302 HARTWICK RD|Water Leak|10 Calendar Days|Apr 28 2025 12:59PM|NE|B|415N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 12:59:54.0000000|3142178.2500000000|13887904.0000000000|6302 HARTWICK RD|HOUSTON|TX|77016|0914030000006|2025-04-18 12:58:47.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:06:15 PM - Case # 20522190 -2500143353: An investiga||NULL|4/18/2025 1:06:15 PM - Case # 20522190 -2500143353: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143352|20522194-2500143352|1920 HAWTHORNE ST HOUSTON TX 77098|29.7421|-95.4079|Service Completed|2025-04-18 07:58:41.0000000|Apr 18 2025 1:36PM|Water Service - 20522194-2500143352 - 1920 HAWTHORNE ST|Water Service|2 Calendar Days|Apr 20 2025 1:03PM|SW|C|492V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 13:03:19.0000000|3108234.5000000000|13834891.0000000000|1920 HAWTHORNE ST|HOUSTON|TX|77098|0542190000010|2025-04-18 12:58:41.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:36:31 PM - Case # 20522194 -2500143352: Dear Custome||3-4 days water has been off and on has seen a puddle on the street but is not sure what is going on|4/18/2025 1:36:31 PM - Case # 20522194 -2500143352: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143351|2500143351|12149 BURDINE ST HOUSTON TX 77035|29.6451|-95.4797|Routed|2025-04-18 07:58:40.0000000||Container Replacement - 2500143351 - 12149 BURDINE ST|Container Replacement|10 Calendar Days|Apr 28 2025 12:59PM|SW|K|571F|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 12:59:27.0000000|3086502.7500000000|13798910.0000000000|12149 BURDINE ST|HOUSTON|TX|77035|1141280030005|2025-04-18 12:58:40.0000000|WESTBURY||SWTH110|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Container Replacement 4/18/2025 7:59:27||NULL|Solid Waste Management 2500143350|2500143350|11003 LANDSBURY CT HOUSTON TX 77099|29.6592|-95.575|Routed|2025-04-18 07:57:09.0000000||Missed Garbage Pickup - 2500143350 - 11003 LANDSBURY CT|Missed Garbage Pickup|4 Working Days|Apr 24 2025 1:03PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 13:03:23.0000000|3056117.2500000000|13803145.0000000000|11003 LANDSBURY CT|HOUSTON|TX|77099|1126790000045|2025-04-18 12:57:09.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Garbage Pickup 4/18/2025 8:03:23||Caller states entire street was missed very upset is requesting pickup|Solid Waste Management 2500143349|20522191-2500143349|7423 AIRPORT BLVD HOUSTON TX 77061|29.656|-95.2897|Service Completed|2025-04-18 07:56:27.0000000|Apr 18 2025 8:58AM|Water Leak - 20522191-2500143349 - 7423 airport boulevard|Water Leak|10 Calendar Days|Apr 28 2025 12:57PM|SE|I|575A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 12:57:30.0000000|3146705.0000000000|13804732.0000000000|7423 AIRPORT BLVD|HOUSTON|TX|77061|0640510000054|2025-04-18 12:56:27.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:57:06 AM - Case # 20522191 -2500143349: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 7423 airport boulevardValidated Address: 7423 AIRPORT BLVD - Address Id: 390215+++ ADDRESS WARNING +++|4/18/2025 8:57:06 AM - Case # 20522191 -2500143349: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143348|20522192-2500143348|4150 INTERWOOD SOUTH PKWY HOUSTON TX 77032|29.932|-95.3265|Routed - Integrated|2025-04-18 07:53:54.0000000||Fire Hydrant - 20522192-2500143348 - 4150 INTERWOOD SOUTH PKWY|Fire Hydrant|12 Calendar Days|Apr 30 2025 12:58PM|NE|B|374X|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-18 12:58:57.0000000|3131875.3100000000|13904691.4100000000|4150 INTERWOOD SOUTH PKWY|HOUSTON|TX|77032|1306300010001|2025-04-18 12:53:54.0000000|IAH / AIRPORT AREA||||NE|||NE|||NE||FULL|12 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:06:47||the blue fire hydrant on the street in front of the property is leaking.|Public Works 2500143347|2500143347|3217 MANSFIELD ST HOUSTON TX 77091|29.851|-95.4555|Routed|2025-04-18 07:50:21.0000000||Floodplain - 2500143347 - 3217 MANSFIELD ST|Floodplain|5 Calendar Days|Apr 23 2025 12:52PM|NW|B|451D|Public Works|Houston Permitting Center|Floodplain|0|Active|2025-04-18 12:52:38.0000000|3091922.5000000000|13873995.0000000000|3217 MANSFIELD ST|HOUSTON|TX|77091|0600730220004|2025-04-18 12:50:21.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|HPC Flood|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Floodplain 4/18/2025 7:52:38 AM||the first inspector states this address has permits caller spoke with the permit department they stated no permits active at this address 2nd REPORT/// 3217-3213 Mansfield--homes are flooding due to no drainage--not put inbrought all dirt to back yard visi|Public Works 2500143346|2500143346|4734 BRINKLEY ST HOUSTON TX 77033|29.6631|-95.354|Routed|2025-04-18 07:49:55.0000000||Add a Can - 2500143346 - 4734 BRINKLEY ST|Add a Can|14 Calendar Days|May 2 2025 12:55PM|SE|D|533Z|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 12:55:39.0000000|3126218.2500000000|13806688.0000000000|4734 BRINKLEY ST|HOUSTON|TX|77033|0770330130003|2025-04-18 12:49:55.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Add a Can 4/18/2025 7:55:39 AM||needs replacement sticker to receive trash servicesacct 0819-2241-114|Solid Waste Management 2500143344|2500143344|11200 PANDORA DR HOUSTON TX 77013|29.8078|-95.2355|Routed|2025-04-18 07:47:00.0000000||Missed Garbage Pickup - 2500143344 - 11200 PANDORA DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|I|456T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 12:50:44.0000000|3162126.7500000000|13860458.0000000000|11200 PANDORA DR|HOUSTON|TX|77013|0731830000087|2025-04-18 12:47:00.0000000|EL DORADO / OATES PRAIRIE||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Missed Garbage Pickup 4/18/2025 7:50:44||everyone else serviced and she was skipped is needing assistance|Solid Waste Management 2500143342|12697314-2500143342|1801 ELLA BLVD HOUSTON TX 77008|29.802|-95.4304|Service Completed|2025-04-18 07:44:26.0000000|Apr 18 2025 7:57AM|Traffic Signal Maintenance - 12697314-2500143342 - 1801 ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 12:49PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 12:49:28.0000000|3100426.7000000000|13856436.9300000000|1801 ELLA BLVD|HOUSTON|TX|77008|1323370010001|2025-04-18 12:44:26.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Ella TC Jester. All lights in every direction stuck on hard red since yesterday|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697217 2500143341|12697313-2500143341|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-18 07:44:25.0000000|Apr 18 2025 7:57AM|Traffic Signal Maintenance - 12697313-2500143341 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 12:45PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 12:45:27.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-18 12:44:25.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: W T C JESTER BLVD ELLA BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++solid red|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697217 2500143340|20522189-2500143340|804 FISHER ST HOUSTON TX 77018|29.8233|-95.4146|Routed - Integrated|2025-04-18 07:41:04.0000000||Fire Hydrant - 20522189-2500143340 - 804 Fisher St|Fire Hydrant|12 Calendar Days|Apr 30 2025 12:41PM|NW|H|452L|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-18 12:41:04.0000000|3105196.2500000000|13864318.0000000000|804 FISHER ST|HOUSTON|TX|77018|0630630000016|2025-04-18 12:41:04.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|12 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Once again CE Homes is blocking residential fire hydrant|Public Works 2500143339|2500143339|SABINE ST HOUSTON TX 77007|29.7743|-95.3759|Citation issued|2025-04-18 07:37:52.0000000|Apr 18 2025 12:09PM|Parking Violation - 2500143339 - SABINE ST|Parking Violation|19 Calendar Days|May 7 2025 12:42PM|NW|H|493F|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-18 12:42:56.0000000|3118057.9400000000|13846881.4400000000|SABINE ST|HOUSTON|TX|77007|1344500010001|2025-04-18 12:37:52.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Citation issued||This employee parked in a no parking area off the street with his spouse and proceeded to workout at the park off of Allen parkway and Sabine street.|Citation issued 2500143338|2500143338|3547 TAMPA ST HOUSTON TX 77021|29.7041|-95.3644|Routed|2025-04-18 07:36:56.0000000||Missed Heavy Trash Pickup - 2500143338 - 3547 TAMPA ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:07PM|SE|D|533G|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 12:37:38.0000000|3122446.2500000000|13821497.0000000000|3547 TAMPA ST|HOUSTON|TX|77021|0741210010025|2025-04-18 12:36:56.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Heavy Trash Pickup 4/18/2025 7:3||NULL|Solid Waste Management 2500143336|12697312-2500143336|3602 AUDUBON PL HOUSTON TX 77006|29.7405|-95.3866|Routed - Integrated|2025-04-18 07:35:08.0000000||Street Hazard - 12697312-2500143336 - 3604 AUDUBON PL|Street Hazard|10 Calendar Days|Apr 28 2025 12:37PM|SW|C|493S|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 12:37:01.0000000|3114923.7500000000|13834455.0000000000|3602 AUDUBON PL|HOUSTON|TX|77006|0261400000001|2025-04-18 12:35:08.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 02:55:38||+++ ADDRESS WARNING +++Entered Address: 3604 AUDUBON PLValidated Address: 3602 AUDUBON PL - Address Id: 23775+++ ADDRESS WARNING +++Barricades were left by city contractor on the median|Public Works 2500143335|20522188-2500143335|2400 KARBACH ST HOUSTON TX 77092|29.8089|-95.4607|Service Completed|2025-04-18 07:33:19.0000000|Apr 18 2025 1:20PM|Water Service - 20522188-2500143335 - 2400 KARBACH ST|Water Service|2 Calendar Days|Apr 20 2025 12:35PM|NW|A|451V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 12:35:25.0000000|3090736.2500000000|13858661.0000000000|2400 KARBACH ST|HOUSTON|TX|77092|0641870000080|2025-04-18 12:33:19.0000000|SPRING BRANCH EAST||NWFR110|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:19:43 PM - Case # 20522188 -2500143335: All investig||fire occurred last nigh on 04/17 think it might of cause low water pressure is currently receiving 20 psi|4/18/2025 1:19:43 PM - Case # 20522188 -2500143335: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143333|2500143333|423 OMAR ST HOUSTON TX 77009|29.7884|-95.376|Routed|2025-04-18 07:32:16.0000000||Missed Recycling Pickup - 2500143333 - 423 OMAR ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|H|493B|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 12:35:24.0000000|3117828.7500000000|13851999.0000000000|423 OMAR ST|HOUSTON|TX|77009|0372820000006|2025-04-18 12:32:16.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Recycling Pickup 4/18/2025 7:35||NULL|Solid Waste Management 2500143332|12697311-2500143332|1900 HAMBLEN RD HOUSTON TX 77339|30.028|-95.2249|Routed - Integrated|2025-04-18 07:25:59.0000000||Street Condition - 12697311-2500143332 - 1900 HAMBLEN RD|Street Condition|30 Calendar Days|May 18 2025 12:26PM|GNEHSA|E|336L|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 12:26:45.0000000|3162921.8300000000|13940611.8500000000|1900 HAMBLEN RD|HOUSTON|TX|77339|0861510000023|2025-04-18 12:25:59.0000000|KINGWOOD AREA||NETU110|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE||2nd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 02:31:39||2 large potholes|Public Works 2500143331|20522187-2500143331|731 W 20TH ST HOUSTON TX 77008|29.8041|-95.4115|Service Completed|2025-04-18 07:23:57.0000000|Apr 19 2025 3:40PM|Water Leak - 20522187-2500143331 - 731 W 20TH ST|Water Leak|10 Calendar Days|Apr 28 2025 12:25PM|NW|C|452U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 12:25:07.0000000|3106389.2500000000|13857356.0000000000|731 W 20TH ST|HOUSTON|TX|77008|0200770000033|2025-04-18 12:23:57.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 3:40:30 PM - Case # 20522187 -2500143331: The Service||NULL|4/19/2025 3:40:30 PM - Case # 20522187 -2500143331: The Service Request has been cancelled. 2500143329|12697309-2500143329|12102 RICHMOND AVE HOUSTON TX 77082|29.7307|-95.5925|Service Completed|2025-04-18 07:20:04.0000000|Apr 18 2025 11:15AM|Traffic Signal Maintenance - 12697309-2500143329 - RICHMOND AVE W HOUSTON CENTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 12:21PM|SW|F|489W|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 12:21:17.0000000|3049679.5000000000|13829043.0000000000|12102 RICHMOND AVE|HOUSTON|TX|77082|1152130000004|2025-04-18 12:20:04.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... intersec||+++ ADDRESS WARNING +++Entered Address: RICHMOND AVE W HOUSTON CENTER BLVDValidated Address: 12102 RICHMOND AVE - Address Id: 476640+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :intersection ok at this time 2500143328|221318-2500143328|512 W 34TH ST HOUSTON TX 77018|29.8183|-95.4069|Routed - Integrated|2025-04-18 07:18:41.0000000||Tree Trim - 221318-2500143328 - 500 W 34TH ST|Tree Trim|75 Calendar Days|Jul 2 2025 12:21PM|NW|C|452R|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 12:21:26.0000000|3107654.7500000000|13862685.0000000000|512 W 34TH ST|HOUSTON|TX|77018|0660450060030|2025-04-18 12:18:41.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Tree Trim 4/18/2025 7:21:26 AM||+++ ADDRESS WARNING +++Entered Address: 500 W 34TH STValidated Address: 512 W 34TH ST - Address Id: 114525+++ ADDRESS WARNING +++by the tennis court the tree limbs are hanging down onto the street scrapping vehicles car|Parks and Recreation 2500143327|12697308-2500143327|2531 KINGSTON ST HOUSTON TX 77019|29.7425|-95.4136|Routed - Integrated|2025-04-18 07:18:38.0000000||Traffic Markings - 12697308-2500143327 - WESTHEIMER RD KINGSTON ST|Traffic Markings|28 Calendar Days|May 16 2025 12:20PM|SW|G|492U|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-18 12:20:00.0000000|3106448.2500000000|13835036.0000000000|2531 KINGSTON ST|HOUSTON|TX|77019|0560220020001|2025-04-18 12:18:38.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Traffic Markings 4/18/2025 7:20:00 AM||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD KINGSTON STValidated Address: 2531 KINGSTON ST - Address Id: 2032373+++ ADDRESS WARNING +++East and West bound directions|Public Works 2500143326|2500143326|7321 APACHE ST HOUSTON TX 77028|29.8236|-95.2961|Routed|2025-04-18 07:16:53.0000000||Missed Garbage Pickup - 2500143326 - 7321 APACHE ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|B|455N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 12:18:54.0000000|3142731.5000000000|13865589.0000000000|7321 APACHE ST|HOUSTON|TX|77028|0660290100010|2025-04-18 12:16:53.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Garbage Pickup 4/18/2025 7:18:54||2nd container was not serviced when truck passed for collection|Solid Waste Management 2500143325|12697310-2500143325|1900 HAMBLEN RD HOUSTON TX 77339|30.028|-95.2249|Routed - Integrated|2025-04-18 07:16:48.0000000||Pothole - 12697310-2500143325 - 1900 HAMBLEN RD|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|GNEHSA|E|336L|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-18 12:21:52.0000000|3162921.8300000000|13940611.8500000000|1900 HAMBLEN RD|HOUSTON|TX|77339|0861510000023|2025-04-18 12:16:48.0000000|KINGWOOD AREA||NETU110|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE||2nd Wednesday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 02:31:36||8-10" deep potholes|Public Works 2500143324|2500143324|2720 POLK ST HOUSTON TX 77003|29.7453|-95.3516|Routed|2025-04-18 07:15:09.0000000||Dead Animal Collection - 2500143324 - 1300-1332 Delano St|Dead Animal Collection|4 Calendar Days|Apr 22 2025 12:15PM|SE|I|493V|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 12:15:09.0000000|3126057.0000000000|13836607.0000000000|2720 POLK ST|HOUSTON|TX|77003|1343250010019|2025-04-18 12:15:09.0000000|DOWNTOWN|East Downtown MD|||SE|||SE|||SE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 1300-1332 Delano St Val||+++ ADDRESS Warning +++Entered Address: 1300-1332 Delano StValidated Address: 2720 POLK ST - Address Id: 1917331+++ ADDRESS Warning +++Dead possum in the middle of Polkjust east of the intersection with Delano|Solid Waste Management 2500143322|12697307-2500143322|1898 BINGHAM ST HOUSTON TX 77007|29.7715|-95.3769|Service Completed|2025-04-18 07:09:05.0000000|Apr 18 2025 12:47PM|Street Hazard - 12697307-2500143322 - 1898 BINGHAM ST|Street Hazard|10 Calendar Days|Apr 28 2025 12:09PM|NW|H|493F|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-18 12:09:39.0000000|3117749.7900000000|13845800.1800000000|1898 BINGHAM ST|HOUSTON|TX|77007|1270060010003|2025-04-18 12:09:05.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE||1st Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 04. Debris has been removed ... ... Close Comments :||There is a build up of mud and debris in the ADA accessible sidewalk. This has been obstructed for over a year.|Resolution :04. Debris has been removedClose Comments :No Comment is written 2500143321|20522186-2500143321|5116 CAROLINE ST HOUSTON TX 77004|29.7274|-95.385|Routed - Integrated|2025-04-18 07:08:39.0000000||Water Leak - 20522186-2500143321 - 5116 CAROLINE ST|Water Leak|10 Calendar Days|Apr 28 2025 12:09PM|SW|D|493W|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 12:09:43.0000000|3115653.0000000000|13829739.0000000000|5116 CAROLINE ST|HOUSTON|TX|77004|0332520040001|2025-04-18 12:08:39.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:48:48||NULL|Public Works 2500143320|20522184-2500143320|943 BAYOU PKWY HOUSTON TX 77077|29.77|-95.6285|Routed - Integrated|2025-04-18 07:07:30.0000000||Water Leak - 20522184-2500143320 - 943 BAYOU PKWY|Water Leak|10 Calendar Days|Apr 28 2025 12:08PM|NW|G|488F|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 12:08:36.0000000|3037954.7500000000|13842911.0000000000|943 BAYOU PKWY|HOUSTON|TX|77077|1161720120030|2025-04-18 12:07:30.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:28:48||geyser north edge of the property between two property 943 Bayou Pkwy|Public Works 2500143319|2500143319|5055 BAYOU VISTA DR HOUSTON TX 77091|29.8481|-95.4686|Routed|2025-04-18 07:07:01.0000000||Missed Garbage Pickup - 2500143319 - 5055 BAYOU VISTA DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|A|451C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 12:07:55.0000000|3087797.7500000000|13872829.0000000000|5055 BAYOU VISTA DR|HOUSTON|TX|77091|1014310000001|2025-04-18 12:07:01.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Missed Garbage Pickup 4/18/2025 7:07:55 AM||Neighbors were missed too|Solid Waste Management 2500143317|20522185-2500143317|1703 SOUTHWICK ST HOUSTON TX 77080|29.8036|-95.5429|Routed - Integrated|2025-04-18 07:02:05.0000000||Fire Hydrant - 20522185-2500143317 - 1703 SOUTHWICK ST|Fire Hydrant|12 Calendar Days|Apr 30 2025 12:07PM|NW|A|450S|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-18 12:07:09.0000000|3064737.7000000000|13855933.0800000000|1703 SOUTHWICK ST|HOUSTON|TX|77080|0912320000011|2025-04-18 12:02:05.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE||4th Friday|NE||FULL|12 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Fire Hydrant 4/18/2025 7:07:09 AM||I want to request to have a fire hydrant located on my property moved.|Public Works 2500143316|12697306-2500143316|501 PIERCE ST HOUSTON TX 77002|29.7521|-95.3748|Service Completed|2025-04-18 06:47:32.0000000|Apr 18 2025 12:47PM|Street Condition - 12697306-2500143316 - 501 Pierce St|Street Condition|30 Calendar Days|May 18 2025 11:47AM|NW|D|493P|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-18 11:47:32.0000000|3118600.0000000000|13838825.0000000000|501 PIERCE ST|HOUSTON|TX|77002|0152240000004|2025-04-18 11:47:32.0000000|MIDTOWN|Houston Downtown|||NW|||NE|||NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||sidewalk problem electrical wire exposed d|Resolution :08. Maintenance repair has been completedClose Comments :No Comment is written 2500143315|2500143315|4838 BRYANT RIDGE RD HOUSTON 77053|29.595|-95.4537|Routed|2025-04-18 06:07:30.0000000||SWM Escalation - 2500143315 - 4838 BRYANT RIDGE RD|SWM Escalation|3 Working Days|Apr 23 2025 1:07PM|SW|K|571Z|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 11:09:41.0000000|3095323.7500000000|13780967.0000000000|4838 BRYANT RIDGE RD|HOUSTON||77053|1155600030048|2025-04-18 11:07:30.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created SWM Escalation 4/18/2025 6:09:41 AM||4328-0503-903|Solid Waste Management 2500143314|2500143314|12261 FONDREN RD HOUSTON TX 77035|29.6477|-95.507|Routed|2025-04-18 05:51:59.0000000||MultiFamily Habitability Violation - 2500143314 - 12261 FONDREN RD|MultiFamily Habitability Violation|7 Calendar Days|Apr 25 2025 10:57AM|SW|K|570D|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|0|Active|2025-04-18 10:57:04.0000000|3077814.0400000000|13799597.7000000000|12261 FONDREN RD|HOUSTON|TX|77035|0461710000027|2025-04-18 10:51:59.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created MultiFamily Habitability Violation 4/18/202||The trash hasn't been picked up in weeks. It's creating a health hazard.|Public Works 2500143313|20522183-2500143313|6111 BEVERLY HILL ST HOUSTON TX 77057|29.7299|-95.4894|Service Completed|2025-04-18 05:38:53.0000000|Apr 18 2025 11:36AM|Water Leak - 20522183-2500143313 - 6111 BEVERLY HILL ST|Water Leak|10 Calendar Days|Apr 28 2025 10:39AM|SW|J|491W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 10:39:47.0000000|3082513.2500000000|13829643.0000000000|6111 BEVERLY HILL ST|HOUSTON|TX|77057|1106520010001|2025-04-18 10:38:53.0000000|MID WEST||||SW|||SW|||SW||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/18/2025 11:34:54 AM - Case # 20522183 -2500143313: Dear Custom||The meter by the exit gate at 6111 Beverlyhill St. is leaking.˙ The property is Beverly Village. Complete address is 6111 Beverlyhill St Houston TX˙ 77057.˙ My direct line is xxx-xxx-xxxx.|4/18/2025 11:34:54 AM - Case # 20522183 -2500143313: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143312|2500143312|8529 HEARTH DR HOUSTON TX 77054|29.6791|-95.4188|Not City Responsibility|2025-04-18 05:13:36.0000000|Apr 18 2025 10:13AM|Health Code - 2500143312 - 8529 HEARTH DR|Health Code|55 Calendar Days|Jun 12 2025 10:16AM|SW|K|532U|Health|Environmental Health|Health Code|1|Resolved|2025-04-18 10:16:33.0000000|3105472.7500000000|13811864.0000000000|8529 HEARTH DR|HOUSTON|TX|77054|1141530010001|2025-04-18 10:13:36.0000000|SOUTH MAIN||||SW|||SE|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Address is classified in HCAD as a condominium. City ordinances||- Stated complex has been without hot water for 5 days. Citizen didn't want to provide actual name or unit number|Address is classified in HCAD as a condominium. City ordinances do not apply. 2500143311|2500143311|11326 CRAIGHEAD DR HOUSTON TX 77025|29.6607|-95.4461|Routed|2025-04-18 05:07:35.0000000||Heavy Trash Code Violation - 2500143311 - 11326 CRAIGHEAD DR|Heavy Trash Code Violation|25 Working Days|May 23 2025 1:07PM|SW|K|532W|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 10:09:01.0000000|3097016.5000000000|13804913.0000000000|11326 CRAIGHEAD DR|HOUSTON|TX|77025|0690090000138|2025-04-18 10:07:35.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM CodeEnforcement|FULL|25 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Heavy Trash Code Violation 4/18/2||There are 100 yd.3 of tree waste out for pick up at 11326 Craighead Dr. and 11334 Craighead Dr. Houston TX 77025. Heavy trash pick up refused to remove this debris. on Tuesday. This is a city of Houston violation. This debris is blocking the flow of wate|Solid Waste Management 2500143309|2500143309|6400 LINDYANN LN HOUSTON TX 77008|29.7965|-95.4281|Routed|2025-04-18 04:18:06.0000000||Missed Heavy Trash Pickup - 2500143309 - 6400 LINDYANN LN|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:07PM|NW|C|452X|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 09:23:15.0000000|3101222.2600000000|13854522.3600000000|6400 LINDYANN LN|HOUSTON|TX|77008|0852550000009|2025-04-18 09:18:06.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW||3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/18/2025 4:23:15||Junk heavy trash pickup was supposed to happen this week in our neighborhood but did not|Solid Waste Management 2500143308|2500143308|7927 DOCKAL RD HOUSTON TX 77028|29.8293|-95.2827|Routed|2025-04-18 02:28:10.0000000||Dead Animal Collection - 2500143308 - 7927 DOCKAL RD|Dead Animal Collection|4 Calendar Days|Apr 22 2025 7:28AM|NE|B|455K|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-18 07:28:43.0000000|3146916.5000000000|13867803.0000000000|7927 DOCKAL RD|HOUSTON|TX|77028|0450040000250|2025-04-18 07:28:10.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Dead Animal Collection 4/18/2025 2:28||NULL|Solid Waste Management 2500143307|12697305-2500143307|417 CAROLINE ST HOUSTON TX 77002|29.7592|-95.3593|Routed - Integrated|2025-04-18 02:02:12.0000000||Traffic Signs - 12697305-2500143307 - CAROLINE ST PRAIRIE ST|Traffic Signs|14 Working Days|May 7 2025 10:00PM|NW|H|493M|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 07:03:09.0000000|3123504.0000000000|13841616.0000000000|417 CAROLINE ST|HOUSTON|TX|77002|none|2025-04-18 07:02:12.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:37:36||+++ ADDRESS WARNING +++Entered Address: CAROLINE ST PRAIRIE STValidated Address: 417 CAROLINE ST - Address Id: 2078117+++ ADDRESS WARNING +++There is a WALK/Don't Walk signal on the southeast corner of Caroline and Prairie that has come loose from its mo|Public Works 2500143306|2500143306|9419 MESA DR HOUSTON TX 77028|29.8486|-95.2647|Routed|2025-04-18 01:59:09.0000000||Heavy Trash Code Violation - 2500143306 - 9419 MESA DR|Heavy Trash Code Violation|25 Working Days|May 23 2025 1:07PM|NE|B|455C|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-18 07:01:00.0000000|3152411.7500000000|13875020.0000000000|9419 MESA DR|HOUSTON|TX|77028|1171650000001|2025-04-18 06:59:09.0000000|EAST HOUSTON||||NE|||NW|||NE|SWM CodeEnforcement|FULL|25 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Heavy Trash Code Violation 4/18/2||This is an incorrect report our miss understanding regarding the detention pond drainage pipe line being filled with debris vs a curb that was never reported? I am open to meet someone at the site because it is a 10 to 20 feet drop where the debris is loc|Solid Waste Management 2500143304|20522182-2500143304|2100 W 11TH ST HOUSTON TX 77008|29.7905|-95.4189|Service Completed|2025-04-18 01:36:16.0000000|Apr 18 2025 10:00AM|Sewer Wastewater - 20522182-2500143304 - 2100 W 11TH ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 6:41AM|NW|C|452Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 06:41:23.0000000|3104186.8900000000|13852351.4100000000|2100 W 11TH ST|HOUSTON|TX|77008|0440820000713|2025-04-18 06:36:16.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/18/2025 9:59:23 AM - Case # 20522182 -2500143304: All investig||Horrible smell when walking by wastewater station|4/18/2025 9:59:23 AM - Case # 20522182 -2500143304: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143303|2500143303|9918 CEDARDALE DR HOUSTON TX 77055|29.7907|-95.5383|Routed|2025-04-18 01:20:05.0000000||Missed Yard Waste Pickup - 2500143303 - 9918 CEDARDALE DR|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 10:00PM|NW|A|450W|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 06:21:33.0000000|3066327.5000000000|13851280.0000000000|9918 CEDARDALE DR|HOUSTON|TX|77055|0802190000029|2025-04-18 06:20:05.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Collections|FULL|6 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Yard Waste Pickup 4/18/202||We've had the same yard waste bags outside since February.I notice the neighbors all do as well.These are in those city approved bags that start to deteriorate immediately so it would be very helpful if they could be picked up since many are already starti|Solid Waste Management 2500143302|2500143302|903 CAPLIN ST HOUSTON TX 77022|29.8157|-95.3596|Service Completed|2025-04-18 01:12:06.0000000|Apr 18 2025 12:31PM|Missed Heavy Trash Pickup - 2500143302 - 903 1/2 CAPLIN ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:07PM|NE|H|453R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-18 06:13:16.0000000|3122739.7500000000|13862177.0000000000|903 CAPLIN ST|HOUSTON|TX|77022|0570720000020|2025-04-18 06:12:06.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Email|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes:||+++ ADDRESS WARNING +++Entered Address: 903 1/2 CAPLIN STValidated Address: 903 CAPLIN ST - Address Id: 141240+++ ADDRESS WARNING +++I have a rental property at 903 1/2 Caplin Houston TX 77022. I had some wood pieces I wanted to get rid of and I built a|Completed by Donald Brown. Notes: 2500143300|12697304-2500143300|6303 W 34TH ST HOUSTON TX 77092|29.8192|-95.4813|Routed - Integrated|2025-04-18 00:57:40.0000000||Street Condition - 12697304-2500143300 - BOLIN RD W 34TH ST|Street Condition|30 Calendar Days|May 18 2025 5:59AM|NW|A|451P|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-18 05:59:06.0000000|3084045.0000000000|13861986.0000000000|6303 W 34TH ST|HOUSTON|TX|77092|1189450010002|2025-04-18 05:57:40.0000000|SPRING BRANCH EAST||||NW|||NE|||NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 20:15:38||+++ ADDRESS WARNING +++Entered Address: BOLIN RD W 34TH STValidated Address: 6303 W 34TH ST - Address Id: 583321+++ ADDRESS WARNING +++The pothole is on bowling BOLI N St. crossing street is 34th I just passed by that area and the pothole is still unatte|Public Works 2500143297|20522181-2500143297|5258 FAIRGREEN LN HOUSTON TX 77048|29.631|-95.3437|Service Completed|2025-04-18 00:27:38.0000000|Apr 19 2025 3:24PM|Water Leak - 20522181-2500143297 - 5258 FAIRGREEN LN|Water Leak|10 Calendar Days|Apr 28 2025 5:29AM|SE|D|574J|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 05:29:05.0000000|3129858.5000000000|13795144.0000000000|5258 FAIRGREEN LN|HOUSTON|TX|77048|0974480000019|2025-04-18 05:27:38.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 3:24:10 PM - Case # 20522181 -2500143297: All investig||Side and front of home continues to have a leak Once they complete repairs|4/19/2025 3:24:10 PM - Case # 20522181 -2500143297: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143295|2500143295|5530 EDITH ST HOUSTON TX 77081|29.6903|-95.4865|Routed|2025-04-18 00:17:59.0000000||Container Repair - 2500143295 - 5530 EDITH ST|Container Repair|10 Calendar Days|Apr 28 2025 5:19AM|SW|C|531N|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 05:19:47.0000000|3083867.5000000000|13815306.0000000000|5530 EDITH ST|HOUSTON|TX|77081|0903350000003|2025-04-18 05:17:59.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Container Repair 4/18/2025 12:19:||Re: Houston 311 Notification of Case Closed COH:0001847I do not have a recycling bin.The black trash container is damaged ˙ the wheels about come off. I can be reached at xxx-xxx-xxxx.|Solid Waste Management 2500143293|2500143293|724 PEDDIE ST HOUSTON TX 77008|29.799|-95.3899|Routed|2025-04-18 00:12:10.0000000||Missed Garbage Pickup - 2500143293 - 724 PEDDIE ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|C|453W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 05:12:44.0000000|3113290.5000000000|13855733.0000000000|724 PEDDIE ST|HOUSTON|TX|77008|0520380000032|2025-04-18 05:12:10.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Garbage Pickup 4/18/2025 12:12||Trash not picked up at 724 Peddie today|Solid Waste Management 2500143292|12697303-2500143292|5750 WESTHEIMER RD HOUSTON TX 77057|29.7379|-95.4794|Routed - Integrated|2025-04-18 00:07:26.0000000||Traffic Signals - 12697303-2500143292 - WESTHEIMER RD BERING DR|Traffic Signals|22 Calendar Days|May 10 2025 5:08AM|SW|G|491T|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-18 05:08:00.0000000|3085538.2500000000|13832709.0000000000|5750 WESTHEIMER RD|HOUSTON|TX|77057|0681070000001|2025-04-18 05:07:26.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|22 Calendar Days|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created Traffic Signals 4/18/2025 12:08:00 AM||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD BERING DRValidated Address: 5750 WESTHEIMER RD - Address Id: 2028657+++ ADDRESS WARNING +++7 cars sat thru a NON CYCLING left turn light.|Public Works 2500143291|2500143291|11816 BEACHBERRY DR HOUSTON TX 77034|29.628|-95.2146|Routed|2025-04-17 23:35:00.0000000||Missed Garbage Pickup - 2500143291 - 11816 BEACHBERRY DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SE|I|576Q|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 04:35:47.0000000|3170868.0000000000|13795338.0000000000|11816 BEACHBERRY DR|HOUSTON|TX|77034|0031470240008|2025-04-18 04:35:00.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Garbage Pickup 4/17/2025 11:35||NULL|Solid Waste Management 2500143290|20522180-2500143290|3506 SHADOWSIDE CT HOUSTON TX 77082|29.7238|-95.5933|Routed - Integrated|2025-04-17 23:28:39.0000000||Water Leak - 20522180-2500143290 - 3506 SHADOWSIDE CT|Water Leak|10 Calendar Days|Apr 28 2025 4:31AM|SW|F|489W|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 04:31:21.0000000|3049604.2500000000|13826459.0000000000|3506 SHADOWSIDE CT|HOUSTON|TX|77082|1187880010018|2025-04-18 04:28:39.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Public Works 2500143289|20522179-2500143289|8505 HARDING ST HOUSTON TX 77012|29.7099|-95.2726|Routed - Integrated|2025-04-17 23:24:00.0000000||Water Leak - 20522179-2500143289 - 8505 HARDING ST|Water Leak|10 Calendar Days|Apr 28 2025 4:24AM|SE|I|535F|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 04:24:52.0000000|3151493.7500000000|13824511.0000000000|8505 HARDING ST|HOUSTON|TX|77012|0550430000021|2025-04-18 04:24:00.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-04|MONDAY-B|SE|S|1st Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 04:24:40||8505 HARDING ST|Public Works 2500143288|2500143288|3629 GRIGGS RD HOUSTON TX 77021|29.7062|-95.3623|No Violation Found|2025-04-17 23:14:19.0000000|Apr 18 2025 1:05PM|Parking Violation - 2500143288 - 3629 GRIGGS RD|Parking Violation|19 Calendar Days|May 7 2025 4:19AM|SE|D|533G|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-18 04:19:22.0000000|3123088.7600000000|13822277.7600000000|3629 GRIGGS RD|HOUSTON|TX|77021|0410310340150|2025-04-18 04:14:19.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW||3rd Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Vehicle was not found||j|Vehicle was not found 2500143287|20522177-2500143287|7541 AWTY SCHOOL LN HOUSTON TX 77055|29.7871|-95.4636|Service Completed|2025-04-17 23:13:04.0000000|Apr 18 2025 10:50AM|Water Service - 20522177-2500143287 - 7541 AWTY SCHOOL LN|Water Service|2 Calendar Days|Apr 20 2025 4:13AM|NW|A|491C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 04:13:44.0000000|3090068.5000000000|13850691.0000000000|7541 AWTY SCHOOL LN|HOUSTON|TX|77055|1328230010004|2025-04-18 04:13:04.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:49:15 AM - Case # 20522177 -2500143287: Dear Custom||NULL|4/18/2025 10:49:15 AM - Case # 20522177 -2500143287: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143285|20522178-2500143285|1142 CASTELLINA LN HOUSTON TX 77055|29.7894|-95.4638|Service Completed|2025-04-17 23:11:38.0000000|Apr 18 2025 10:44AM|Water Service - 20522178-2500143285 - 1142 Castellina Ln|Water Service|2 Calendar Days|Apr 20 2025 4:11AM|NW|A|491C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 04:11:38.0000000|3089984.0000000000|13851528.0000000000|1142 CASTELLINA LN|HOUSTON|TX|77055|1337700040006|2025-04-18 04:11:38.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/18/2025 10:44:01 AM - Case # 20522178 -2500143285: Dear Custom||No water service and low water pressure email Miguelt krjcares.com with an update|4/18/2025 10:44:01 AM - Case # 20522178 -2500143285: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143284|20522175-2500143284|6008 POST OAK GREEN LN HOUSTON TX 77055|29.7889|-95.4575|Service Completed|2025-04-17 23:10:24.0000000|Apr 18 2025 10:34AM|Water Service - 20522175-2500143284 - 6008 POST OAK GREEN LN|Water Service|2 Calendar Days|Apr 20 2025 4:11AM|NW|A|491D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 04:11:03.0000000|3091960.0000000000|13851404.0000000000|6008 POST OAK GREEN LN|HOUSTON|TX|77055|1291580010035|2025-04-18 04:10:24.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:33:54 AM - Case # 20522175 -2500143284: Dear Custom||NULL|4/18/2025 10:33:54 AM - Case # 20522175 -2500143284: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143283|20522176-2500143283|7509 AWTY SCHOOL LN HOUSTON TX 77055|29.7871|-95.4623|Service Completed|2025-04-17 23:10:11.0000000|Apr 18 2025 10:51AM|Water Service - 20522176-2500143283 - 7509 AWTY SCHOOL LN|Water Service|2 Calendar Days|Apr 20 2025 4:10AM|NW|A|491C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 04:10:54.0000000|3090478.0000000000|13850697.0000000000|7509 AWTY SCHOOL LN|HOUSTON|TX|77055|1328230010012|2025-04-18 04:10:11.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:50:21 AM - Case # 20522176 -2500143283: Dear Custom||NULL|4/18/2025 10:50:21 AM - Case # 20522176 -2500143283: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143282|307269-2500143282|3629 GRIGGS RD HOUSTON TX 77021|29.7062|-95.3623|Routed - Integrated|2025-04-17 23:09:36.0000000||Nuisance On Property - 307269-2500143282 - 3629 GRIGGS RD|Nuisance On Property|180 Working Days|Jan 7 2026 11:00PM|SE|D|533G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 04:14:39.0000000|3123088.7600000000|13822277.7600000000|3629 GRIGGS RD|HOUSTON|TX|77021|0410310340150|2025-04-18 04:09:36.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW||3rd Thursday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||junk car|Neighborhoods 2500143281|20522174-2500143281|6044 POST OAK GREEN LN HOUSTON TX 77055|29.789|-95.4585|Service Completed|2025-04-17 23:01:01.0000000|Apr 18 2025 10:32AM|Water Service - 20522174-2500143281 - 6044 POST OAK GREEN LN|Water Service|2 Calendar Days|Apr 20 2025 4:02AM|NW|A|491D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 04:02:06.0000000|3091655.7500000000|13851413.0000000000|6044 POST OAK GREEN LN|HOUSTON|TX|77055|1291580010027|2025-04-18 04:01:01.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:32:38 AM - Case # 20522174 -2500143281: Dear Custom||NULL|4/18/2025 10:32:38 AM - Case # 20522174 -2500143281: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143280|221315-2500143280|10020 LA PORTE RD HOUSTON TX 77017|29.7055|-95.245|Routed - Integrated|2025-04-17 22:58:00.0000000||Tree Trim - 221315-2500143280 - 10020 LA PORTE RD|Tree Trim|75 Calendar Days|Jul 2 2025 3:59AM|SE|E|536E|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 03:59:00.0000000|3160314.0000000000|13823189.0000000000|10020 LA PORTE RD|HOUSTON|TX|77017|none|2025-04-18 03:58:00.0000000|MEADOWBROOK / ALLENDALE||||SE|SEMO-B-06|MONDAY-B|SE|S||SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||on allen genoa between 225 and richey|Parks and Recreation 2500143279|12697302-2500143279|10020 LA PORTE RD HOUSTON TX 77017|29.7057|-95.2449|Service Completed|2025-04-17 22:55:52.0000000|Apr 18 2025 6:47AM|Traffic Markings - 12697302-2500143279 - ALLEN GENOA RD SH 225 HWY|Traffic Markings|28 Calendar Days|May 16 2025 3:57AM|SE|E|536E|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-18 03:57:53.0000000|3160314.0000000000|13823189.0000000000|10020 LA PORTE RD|HOUSTON|TX|77017|none|2025-04-18 03:55:52.0000000|MEADOWBROOK / ALLENDALE||||SE|SEMO-B-06|MONDAY-B|SE|S||SE||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: ALLEN GENOA RD SH 225 HWYValidated Address: 10020 LA PORTE RD - Address Id: 112560+++ ADDRESS WARNING +++on allen genoa between 225 and richey going both directions|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Concern has previously been investigated and will be worked in FIFO order. Refer to Service Request 12691849. City Limits end near Allen Genoa and Southmore. 2500143278|20522172-2500143278|5842 E POST OAK LN HOUSTON TX 77055|29.7957|-95.4555|Service Completed|2025-04-17 22:52:57.0000000|Apr 18 2025 9:46AM|Water Service - 20522172-2500143278 - 5842 E POST OAK LN|Water Service|2 Calendar Days|Apr 20 2025 3:53AM|NW|A|451Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 03:53:56.0000000|3092545.5000000000|13853904.0000000000|5842 E POST OAK LN|HOUSTON|TX|77055|1364140010021|2025-04-18 03:52:57.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:45:26 AM - Case # 20522172 -2500143278: All investig||NULL|4/18/2025 9:45:26 AM - Case # 20522172 -2500143278: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143277|20522173-2500143277|2613 CENTER ST HOUSTON TX 77007|29.7691|-95.3859|Service Completed|2025-04-17 22:48:12.0000000|Apr 18 2025 4:08PM|Water Leak - 20522173-2500143277 - 2613 CENTER ST|Water Leak|10 Calendar Days|Apr 28 2025 3:53AM|NW|H|493E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 03:53:17.0000000|3114896.7900000000|13844893.4400000000|2613 CENTER ST|HOUSTON|TX|77007|0071560000004|2025-04-18 03:48:12.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE||1st Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 4:08:44 PM - Case # 20522173 -2500143277: Dear Custome||Water leak on Center St and Oliver St|4/18/2025 4:08:44 PM - Case # 20522173 -2500143277: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143276|20522171-2500143276|5909 E POST OAK LN HOUSTON TX 77055|29.7952|-95.4549|Service Completed|2025-04-17 22:45:08.0000000|Apr 18 2025 9:57AM|Water Service - 20522171-2500143276 - 5909 E POST OAK LN|Water Service|2 Calendar Days|Apr 20 2025 3:46AM|NW|A|451Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 03:46:39.0000000|3092733.7500000000|13853721.0000000000|5909 E POST OAK LN|HOUSTON|TX|77055|1364140010080|2025-04-18 03:45:08.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:56:44 AM - Case # 20522171 -2500143276: All investig||NULL|4/18/2025 9:56:44 AM - Case # 20522171 -2500143276: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143274|2500143274|315 GLENBURNIE DR HOUSTON TX 77022|29.8394|-95.3969|Routed|2025-04-17 22:36:48.0000000||Trash Dumping or Illegal Dumpsite - 2500143274 - 315 Glenburnie Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 3:36AM|NW|H|453E|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 03:36:48.0000000|3110624.5000000000|13870339.0000000000|315 GLENBURNIE DR|HOUSTON|TX|77022|0800780000004|2025-04-18 03:36:48.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Illegal dumping people constantly dump trash here. Rodents possums and other thingsccausing a bad smellhingnone|Solid Waste Management 2500143273|20522170-2500143273|5833 E POST OAK LN HOUSTON TX 77055|29.7959|-95.4546|Service Completed|2025-04-17 22:36:27.0000000|Apr 18 2025 10:11AM|Water Service - 20522170-2500143273 - 5833 E POST OAK LN|Water Service|2 Calendar Days|Apr 20 2025 3:37AM|NW|A|451Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 03:37:07.0000000|3092824.0000000000|13853987.0000000000|5833 E POST OAK LN|HOUSTON|TX|77055|1364140010047|2025-04-18 03:36:27.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:09:28 AM - Case # 20522170 -2500143273: All investi||NULL|4/18/2025 10:09:28 AM - Case # 20522170 -2500143273: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143272|20522168-2500143272|1136 MOSAICO LN HOUSTON TX 77055|29.7888|-95.462|Service Completed|2025-04-17 22:34:40.0000000|Apr 18 2025 10:40AM|Water Service - 20522168-2500143272 - 1136 MOSAICO LN|Water Service|2 Calendar Days|Apr 20 2025 3:35AM|NW|A|491C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 03:35:24.0000000|3090557.7500000000|13851335.0000000000|1136 MOSAICO LN|HOUSTON|TX|77055|1337700010069|2025-04-18 03:34:40.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:39:27 AM - Case # 20522168 -2500143272: Dear Custom||NULL|4/18/2025 10:39:27 AM - Case # 20522168 -2500143272: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143271|20522169-2500143271|8811 HENDON LN HOUSTON TX 77036|29.6937|-95.5393|Service Completed|2025-04-17 22:34:18.0000000|Apr 18 2025 8:54AM|Sewer Wastewater - 20522169-2500143271 - 8811 HENDON LN|Sewer Wastewater|1 Calendar Day|Apr 19 2025 3:35AM|SW|J|530J|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 03:35:24.0000000|3067053.0000000000|13816025.0000000000|8811 HENDON LN|HOUSTON|TX|77036|0934170000014|2025-04-18 03:34:18.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-02|TUESDAY-B|SW|S|2nd Monday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:54:13 AM - Case # 20522169 -2500143271: All investig||NULL|4/18/2025 8:54:13 AM - Case # 20522169 -2500143271: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143269|20522166-2500143269|6060 POST OAK GREEN LN HOUSTON TX 77055|29.7889|-95.4589|Service Completed|2025-04-17 22:28:30.0000000|Apr 18 2025 10:32AM|Water Service - 20522166-2500143269 - 6060 POST OAK GREEN LN|Water Service|2 Calendar Days|Apr 20 2025 3:29AM|NW|A|491D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 03:29:15.0000000|3091537.0000000000|13851384.0000000000|6060 POST OAK GREEN LN|HOUSTON|TX|77055|1291580030001|2025-04-18 03:28:30.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:31:26 AM - Case # 20522166 -2500143269: Dear Custom||NULL|4/18/2025 10:31:26 AM - Case # 20522166 -2500143269: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143268|20522167-2500143268|7550 AWTY SCHOOL LN HOUSTON TX 77055|29.7875|-95.4639|Service Completed|2025-04-17 22:27:12.0000000|Apr 18 2025 10:52AM|Water Service - 20522167-2500143268 - 7550 AWTY SCHOOL LN|Water Service|2 Calendar Days|Apr 20 2025 3:27AM|NW|A|491C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 03:27:54.0000000|3089970.5000000000|13850849.0000000000|7550 AWTY SCHOOL LN|HOUSTON|TX|77055|1337700010003|2025-04-18 03:27:12.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:51:47 AM - Case # 20522167 -2500143268: Dear Custom||NULL|4/18/2025 10:51:47 AM - Case # 20522167 -2500143268: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143267|20522164-2500143267|1112 MOSAICO LN HOUSTON TX 77055|29.7882|-95.462|Service Completed|2025-04-17 22:25:53.0000000|Apr 18 2025 10:42AM|Water Service - 20522164-2500143267 - 1112 MOSAICO LN|Water Service|2 Calendar Days|Apr 20 2025 3:26AM|NW|A|491C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 03:26:52.0000000|3090550.7500000000|13851102.0000000000|1112 MOSAICO LN|HOUSTON|TX|77055|1337700010077|2025-04-18 03:25:53.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:40:54 AM - Case # 20522164 -2500143267: Dear Custom||NULL|4/18/2025 10:40:54 AM - Case # 20522164 -2500143267: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143266|20522165-2500143266|5822 E POST OAK LN HOUSTON TX 77055|29.7959|-95.4556|Service Completed|2025-04-17 22:25:29.0000000|Apr 18 2025 10:28AM|Water Service - 20522165-2500143266 - 5822 E POST OAK LN|Water Service|2 Calendar Days|Apr 20 2025 3:26AM|NW|A|451Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 03:26:04.0000000|3092509.0000000000|13853974.0000000000|5822 E POST OAK LN|HOUSTON|TX|77055|1364140010030|2025-04-18 03:25:29.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:27:15 AM - Case # 20522165 -2500143266: All investi||NULL|4/18/2025 10:27:15 AM - Case # 20522165 -2500143266: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143265|2500143265|334 GLENBURNIE DR HOUSTON TX 77022|29.8388|-95.3967|Routed|2025-04-17 22:25:17.0000000||Parking Violation - 2500143265 - 334 Glenburnie Dr|Parking Violation|19 Calendar Days|May 7 2025 3:25AM|NW|H|453E|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 03:25:17.0000000|3110699.5000000000|13870120.0000000000|334 GLENBURNIE DR|HOUSTON|TX|77022|0800760000009|2025-04-18 03:25:17.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Trailers parked here for several weeks. There was citations placed on them other neighbors complained andrreceived email thatctase was closed butttrailers are still there. Hard to get by when other cars are coming none|Parking Management 2500143264|2500143264|2433 QUENBY ST HOUSTON TX 77005|29.7214|-95.4156|Routed|2025-04-17 22:20:51.0000000||Missed Garbage Pickup - 2500143264 - 2433 QUENBY ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|C|532C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 03:25:56.0000000|3106000.2100000000|13827249.7600000000|2433 QUENBY ST|HOUSTON|TX|77005|0370110000007|2025-04-18 03:20:51.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE||3rd Monday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/17/2025 10:25:56 PM||The trash truck did not collect my trash on the scheduled pick-up date|Solid Waste Management 2500143263|2500143263|1838 DART ST HOUSTON TX 77007|29.7701|-95.3767|Routed|2025-04-17 22:18:03.0000000||Parking Violation - 2500143263 - 1838 Dart St|Parking Violation|19 Calendar Days|May 7 2025 3:18AM|NW|H|493F|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 03:18:03.0000000|3117802.2500000000|13845365.0000000000|1838 DART ST|HOUSTON|TX|77007|1332620010003|2025-04-18 03:18:03.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Large vehicle well beyond no parking sign at silver and dart|Parking Management 2500143262|307268-2500143262|343 E DELZ DR HOUSTON TX 77022|29.8403|-95.3956|Routed - Integrated|2025-04-17 22:15:55.0000000||Junk Motor Vehicle - 307268-2500143262 - 343 E Delz Dr|Junk Motor Vehicle|176 Working Days|Jan 1 2026 11:00PM|NW|H|453E|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-18 03:15:55.0000000|3111013.0000000000|13870680.0000000000|343 E DELZ DR|HOUSTON|TX|77022|0800770000011|2025-04-18 03:15:55.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE||FULL|176 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Several broken down cars parked in the front yard all on the lawn|Neighborhoods 2500143261|20522163-2500143261|1260 N POST OAK RD HOUSTON TX 77055|29.7905|-95.4569|Service Completed|2025-04-17 22:14:15.0000000|Apr 18 2025 10:42AM|Water Service - 20522163-2500143261 - 1274 N POST OAK RD|Water Service|2 Calendar Days|Apr 20 2025 3:15AM|NW|A|451Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 03:15:15.0000000|3092214.5000000000|13851973.0000000000|1260 N POST OAK RD|HOUSTON|TX|77055|1363850010023|2025-04-18 03:14:15.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:42:00 AM - Case # 20522163 -2500143261: All investi||+++ ADDRESS WARNING +++Entered Address: 1274 N POST OAK RDValidated Address: 1260 N POST OAK RD - Address Id: 1960470+++ ADDRESS WARNING +++|4/18/2025 10:42:00 AM - Case # 20522163 -2500143261: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143260|12697301-2500143260|2020 JEFFERSON ST HOUSTON TX 77003|29.7452|-95.3607|Service Completed|2025-04-17 22:10:47.0000000|Apr 18 2025 5:47AM|Traffic Signal Maintenance - 12697301-2500143260 - Jefferson St|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 3:10AM|SE|I|493U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 03:10:47.0000000|3123163.5000000000|13836483.0000000000|2020 JEFFERSON ST|HOUSTON|TX|77003|0020940000003|2025-04-18 03:10:47.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS Warning +++Entered Address: Jefferson StValidated Address: 2020 JEFFERSON ST - Address Id: 3637+++ ADDRESS Warning +++Flashing red lights at Jefferson St Main St|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697131 2500143259|20522162-2500143259|6098 CLARKSON LN HOUSTON TX 77055|29.7923|-95.4595|Service Completed|2025-04-17 22:10:01.0000000|Apr 18 2025 10:58AM|Water Service - 20522162-2500143259 - 6106 CLARKSON LN|Water Service|2 Calendar Days|Apr 20 2025 3:11AM|NW|A|451Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 03:11:03.0000000|3091315.0000000000|13852643.0000000000|6098 CLARKSON LN|HOUSTON|TX|77055|1363660020007|2025-04-18 03:10:01.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:57:20 AM - Case # 20522162 -2500143259: All investi||+++ ADDRESS WARNING +++Entered Address: 6106 CLARKSON LNValidated Address: 6098 CLARKSON LN - Address Id: 1975921+++ ADDRESS WARNING +++|4/18/2025 10:57:20 AM - Case # 20522162 -2500143259: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143258|12697300-2500143258|1105 PEASE ST HOUSTON TX 77002|29.7512|-95.3679|Routed - Integrated|2025-04-17 22:06:13.0000000||Street Hazard - 12697300-2500143258 - 1105 Pease St|Street Hazard|10 Calendar Days|Apr 28 2025 3:06AM|NW|I|493Q|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 03:06:13.0000000|3120798.7500000000|13838584.0000000000|1105 PEASE ST|HOUSTON|TX|77002|0020670000004|2025-04-18 03:06:13.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 04:57:44||Big hole in sidewalk at NE corner of Fannin Pease St|Public Works 2500143257|2500143257|326 GLENBURNIE DR HOUSTON TX 77022|29.8389|-95.397|Routed|2025-04-17 22:03:10.0000000||Trash Dumping or Illegal Dumpsite - 2500143257 - 326 Glenburnie Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 3:03AM|NW|H|453E|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 03:03:10.0000000|3110591.2500000000|13870169.0000000000|326 GLENBURNIE DR|HOUSTON|TX|77022|0800760000007|2025-04-18 03:03:10.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||This guy was dumping furniture and other debris. His resides at 419 Glenburnie|Solid Waste Management 2500143256|20522161-2500143256|1351 GREENS PKWY HOUSTON TX 77067|29.9409|-95.4402|Routed - Integrated|2025-04-17 21:58:31.0000000||Water Service - 20522161-2500143256 - 1351 GREENS PKWY|Water Service|2 Calendar Days|Apr 20 2025 2:59AM|NW|B|372S|Public Works|Houston Water|Water Service|0|Active|2025-04-18 02:59:33.0000000|3095781.5000000000|13906814.0000000000|1351 GREENS PKWY|HOUSTON|TX|77067|1151320000012|2025-04-18 02:58:31.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Water Service 4/17/2025 9:59:33 PM||very low pressure apt complex|Public Works 2500143255|20522160-2500143255|10900 CORPORATE CENTRE DR HOUSTON TX 77041|29.8418|-95.5585|Routed - Integrated|2025-04-17 21:56:01.0000000||Water Leak - 20522160-2500143255 - 10900 CORPORATE CENTRE DR|Water Leak|10 Calendar Days|Apr 28 2025 2:56AM|NW|A|449H|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 02:56:55.0000000|3059375.7500000000|13869674.0000000000|10900 CORPORATE CENTRE DR|HOUSTON|TX|77041|1225780020001|2025-04-18 02:56:01.0000000|WESTBRANCH|Spring Branch MD|||NW|||NW|||NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:36:44||GM Please note that the water leak at the water meter has not been addressed. The crew was out yesterday and worked on the waterline but the leak is still an issue after they left the site. Please reopen the case since it is still unresolved thank˙you.1|Public Works 2500143254|12697299-2500143254|2690 SHADOWBRIAR DR HOUSTON TX 77082|29.7363|-95.5981|Routed - Integrated|2025-04-17 21:54:45.0000000||Traffic Signals - 12697299-2500143254 - SHADOWBRIAR DR WESTHEIMER RD|Traffic Signals|22 Calendar Days|May 10 2025 2:56AM|SW|G|488V|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-18 02:56:05.0000000|3047913.5000000000|13831145.0000000000|2690 SHADOWBRIAR DR|HOUSTON|TX|77082|1149520000003|2025-04-18 02:54:45.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Traffic Signals 4/17/2025 9:56:05 PM||+++ ADDRESS WARNING +++Entered Address: SHADOWBRIAR DR WESTHEIMER RDValidated Address: 2690 SHADOWBRIAR DR - Address Id: 436061+++ ADDRESS WARNING +++shadowbriar and westheimer heading west on westheimer left turn signal onto shadowbriar bulb is out|Public Works 2500143253|2500143253|6807 WINFIELD RD HOUSTON TX 77050|29.8997|-95.2893|Routed|2025-04-17 21:51:25.0000000||Missed Garbage Pickup - 2500143253 - 6807 WINFIELD RD|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|B|415J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 02:52:01.0000000|3144030.7500000000|13893322.0000000000|6807 WINFIELD RD|HOUSTON|TX|77050|0965390000026|2025-04-18 02:51:25.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Garbage Pickup 4/17/2025 9:52:||NULL|Solid Waste Management 2500143252|221345-2500143252|1206 HENNINGER ST HOUSTON TX 77023|29.7348|-95.3227|Routed - Integrated|2025-04-17 21:49:01.0000000||Tree Trim - 221345-2500143252 - 1206 henninger street|Tree Trim|75 Calendar Days|Jul 2 2025 8:59PM|NE|I|494X|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 20:59:07.0000000|3135314.5000000000|13833046.0000000000|1206 HENNINGER ST|HOUSTON|TX|77023|0552360000010|2025-04-18 02:49:01.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE||FULL|75 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Schnedria Gilbert-Hines created Tree Trim 4/18/2025 3:59:07 PM||+++ ADDRESS WARNING +++Entered Address: 1206 henninger streetValidated Address: 1206 HENNINGER ST - Address Id: 154268+++ ADDRESS WARNING +++Tree branch within intersection|Parks and Recreation 2500143251|12697298-2500143251|1080 LOUISIANA ST HOUSTON TX 77002|29.7578|-95.3681|Routed - Integrated|2025-04-17 21:46:32.0000000||Traffic Signs - 12697298-2500143251 - LOUISIANA ST LAMAR ST|Traffic Signs|14 Working Days|May 7 2025 10:00PM|NW|I|493L|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-18 02:48:18.0000000|3120685.5000000000|13841049.0000000000|1080 LOUISIANA ST|HOUSTON|TX|77002|none|2025-04-18 02:46:32.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:33:33||+++ ADDRESS WARNING +++Entered Address: LOUISIANA ST LAMAR STValidated Address: 1080 LOUISIANA ST - Address Id: 2078121+++ ADDRESS WARNING +++Broken Sign PoleI work in the building on the corner of Louisiana and Lamar and there was a sign that was knocke|Public Works 2500143250|20522159-2500143250|12107 SHADOWHOLLOW DR HOUSTON TX 77082|29.7249|-95.593|Routed - Integrated|2025-04-17 21:41:44.0000000||Water Leak - 20522159-2500143250 - 12107 SHADOWHOLLOW DR|Water Leak|10 Calendar Days|Apr 28 2025 2:43AM|SW|F|489W|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 02:43:49.0000000|3049686.7500000000|13826860.0000000000|12107 SHADOWHOLLOW DR|HOUSTON|TX|77082|1189110010047|2025-04-18 02:41:44.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB GATE CODE: #9919||12107 Shadow Hollow Dr: water leakplease make cc before arrival thank you. gated community #9919|Public Works 2500143248|2500143248|11606 LARKDALE DR HOUSTON TX 77099|29.6707|-95.5798|Routed|2025-04-17 21:35:17.0000000||Missed Garbage Pickup - 2500143248 - 11606 LARKDALE DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|F|529T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 02:40:22.0000000|3054468.4100000000|13807284.7100000000|11606 LARKDALE DR|HOUSTON|TX|77099|1033730010051|2025-04-18 02:35:17.0000000|ALIEF|International MD|SWMO106|MONDAY|SW|SWMO-B-05|MONDAY-B|SW||1st Monday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/17/2025 9:40:22 PM||We live at 11606 Larkdale Dr. and almost EVERY WEEK the trash is missed on only our side of the street. The whole right side of Larkdale Dr was missed by the trash and was never picked up please try and fix this it's exhausting having to see if maybe th|Solid Waste Management 2500143247|20522158-2500143247|8411 BOTANY LN HOUSTON TX 77075|29.6312|-95.2688|Service Completed|2025-04-17 21:30:56.0000000|Apr 18 2025 8:46AM|Water Leak - 20522158-2500143247 - 8411 BOTANY LN|Water Leak|10 Calendar Days|Apr 28 2025 2:36AM|SE|I|575L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 02:36:00.0000000|3153620.4100000000|13795958.0000000000|8411 BOTANY LN|HOUSTON|TX|77075|0772800610032|2025-04-18 02:30:56.0000000|GREATER HOBBY AREA|HCID #9|SEFR119|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE||4th Monday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 8:45:05 AM - Case # 20522158 -2500143247: Investigatio||Service Line - Water Leak|4/18/2025 8:45:05 AM - Case # 20522158 -2500143247: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500143246|20522157-2500143246|2525 MCALLISTER RD HOUSTON TX 77092|29.8123|-95.4641|Service Completed|2025-04-17 21:30:18.0000000|Apr 18 2025 6:40PM|Water Leak - 20522157-2500143246 - 2525 MCALLISTER RD|Water Leak|10 Calendar Days|Apr 28 2025 2:30AM|NW|A|451Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 02:30:30.0000000|3089641.0000000000|13859831.0000000000|2525 MCALLISTER RD|HOUSTON|TX|77092|0641870000001|2025-04-18 02:30:18.0000000|SPRING BRANCH EAST||||NW|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 6:38:49 PM - Case # 20522157 -2500143246: The Service||PER RAYE LAW >> NEED WORK ORDER FOR WATER MAIN REPAIR|4/18/2025 6:38:49 PM - Case # 20522157 -2500143246: The Service Request has been cancelled. 2500143244|2500143244|9913 WARWANA RD HOUSTON TX 77080|29.8007|-95.5384|Routed|2025-04-17 21:21:41.0000000||Missed Yard Waste Pickup - 2500143244 - 9913 WARWANA RD|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 10:00PM|NW|A|450S|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-18 02:22:19.0000000|3066209.0000000000|13854915.0000000000|9913 WARWANA RD|HOUSTON|TX|77080|0772430020008|2025-04-18 02:21:41.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Yard Waste Pickup 4/17/2025 9:22:||9913 Warwana Rd: 4+ yard waste has not been serviced.|Solid Waste Management 2500143243|2500143243|16211 BECK RIDGE DR HOUSTON TX 77053|29.5925|-95.4723|Routed|2025-04-17 21:20:32.0000000||Parking Violation - 2500143243 - 16211 BECK RIDGE DR|Parking Violation|19 Calendar Days|May 7 2025 2:25AM|SW|K|611B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 02:25:34.0000000|3089424.5200000000|13779874.2600000000|16211 BECK RIDGE DR|HOUSTON|TX|77053|2175010260170907|2025-04-18 02:20:32.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW||4th Wednesday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 9:25:34 PM||Abandoned car. Junk in car. Leaking oil.|Parking Management 2500143242|221314-2500143242|826 HAHLO ST HOUSTON TX 77020|29.7738|-95.3098|Routed - Integrated|2025-04-17 21:19:57.0000000||Tree Trim - 221314-2500143242 - 826 HAHLO ST|Tree Trim|75 Calendar Days|Jul 2 2025 2:34AM|NE|H|494H|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-18 02:34:39.0000000|3138983.7500000000|13847350.0000000000|826 HAHLO ST|HOUSTON|TX|77020|0120420000035|2025-04-18 02:19:57.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|75 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Tree Trim 4/17/2025 9:34:39 PM||Tree Removalhe streets is tearing the gate up I need the trees to be cut down on the city side of the property I LIVE AT at 826 HAHLO and the tress are located on the easel of the I10 freeway bending over and breaking the fence on the fence line|Parks and Recreation 2500143241|2500143241|14931 BROOKPOINT DR HOUSTON TX 77062|29.5769|-95.137|Routed|2025-04-17 21:17:24.0000000||Recycling Cart Replace - 2500143241 - 14931 BROOKPOINT DR|Recycling Cart Replace|14 Calendar Days|May 2 2025 2:18AM|SE|E|618E|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-18 02:18:59.0000000|3196142.5000000000|13777580.0000000000|14931 BROOKPOINT DR|HOUSTON|TX|77062|1092880000024|2025-04-18 02:17:24.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-08|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Recycling|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Recycling Cart Replace 4/17/2025||RE: Recycle Can COH:0211925The young lady driving the recycle truck asked me to contact 311 to tell them I need a replacement recycle can. the old one is broken and gets hung-up on the grabber arm. Clear Lake City Water Authority Acct. # 96037-2503155005Ad|Solid Waste Management 2500143240|2500143240|8506 WILLIAMCREST LN HOUSTON TX 77071|29.6621|-95.5262|Routed|2025-04-17 21:16:47.0000000||Missed Garbage Pickup - 2500143240 - 8506 WILLIAMCREST LN|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|K|530X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 02:18:43.0000000|3071570.0000000000|13804672.0000000000|8506 WILLIAMCREST LN|HOUSTON|TX|77071|0411080000221|2025-04-18 02:16:47.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/17/2025 9:18:43||container has not been serviced in 2 weeks|Solid Waste Management 2500143239|20522156-2500143239|12139 ELLA LEE LN HOUSTON TX 77077|29.7385|-95.5963|Service Completed|2025-04-17 21:16:45.0000000|Apr 18 2025 3:20PM|Sewer Wastewater - 20522156-2500143239 - 12139 Ella Lee Ln|Sewer Wastewater|1 Calendar Day|Apr 19 2025 2:16AM|SW|G|489S|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 02:16:45.0000000|3048496.7500000000|13831792.0000000000|12139 ELLA LEE LN|HOUSTON|TX|77077|1138100000072|2025-04-18 02:16:45.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|4/18/2025 3:18:52 PM - Case # 20522156 -2500143239: All investig||Hello I have an active leak from the mainline that is causing sewage to back up into my property. I've contacted a plumber who advised me to get in contact with the city as it may be within Houston's jurisdiction. I'm looking to get someone out to evalua|4/18/2025 3:18:52 PM - Case # 20522156 -2500143239: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143238|307267-2500143238|4729 SHARON ST HOUSTON TX 77020|29.7717|-95.3217|Routed - Integrated|2025-04-17 21:15:58.0000000||Nuisance On Property - 307267-2500143238 - 4729 Sharon St|Nuisance On Property|180 Working Days|Jan 7 2026 11:00PM|NE|B|494G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 02:15:58.0000000|3135243.0000000000|13846493.0000000000|4729 SHARON ST|HOUSTON|TX|77020|0610230100018|2025-04-18 02:15:58.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||lose dogs chasing harassing ppl...aggressivly barking at ppl walking on the sidewalk in neighboring yards including City Workers cars passing by. Small beige chihuahua type dog + a blk white fluffy dog. lose dogs|Neighborhoods 2500143237|2500143237|7811 GOODE ST HOUSTON TX 77012|29.7264|-95.2871|Routed|2025-04-17 21:12:30.0000000||New Resident Container - 2500143237 - 7811 GOODE ST|New Resident Container|12 Calendar Days|Apr 30 2025 2:14AM|NE|I|495W|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-18 02:14:16.0000000|3146726.7500000000|13830347.0000000000|7811 GOODE ST|HOUSTON|TX|77012|0252410000015|2025-04-18 02:12:30.0000000|MAGNOLIA PARK|East End MD|SEMO112|MONDAY|SE|SEMO-A-01|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created New Resident Container 4/17/2025 9:14||9000-2794-7028|Solid Waste Management 2500143236|2500143236|302 W HAMILTON ST HOUSTON TX 77076|29.8473|-95.4033|Routed|2025-04-17 21:12:05.0000000||Trash Dumping or Illegal Dumpsite - 2500143236 - 307-313 W Hamilton St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 17 2025 2:12AM|NW|H|452D|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-18 02:12:05.0000000|3108514.0000000000|13873169.0000000000|302 W HAMILTON ST|HOUSTON|TX|77076|1449830010020|2025-04-18 02:12:05.0000000|NORTHSIDE/NORTHLINE||NWTU114|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE|S|3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 307-313 W Hamilton St V||+++ ADDRESS Warning +++Entered Address: 307-313 W Hamilton StValidated Address: 302 W HAMILTON ST - Address Id: 3011205+++ ADDRESS Warning +++Illegal dumping in drainage ditch. Previous case ignored and not routed to department.|Solid Waste Management 2500143234|12697297-2500143234|2229 W HOLCOMBE BLVD HOUSTON TX 77030|29.7059|-95.4106|Service Completed|2025-04-17 21:06:49.0000000|Apr 18 2025 11:33AM|Pothole - 12697297-2500143234 - 2229 W Holcombe Blvd|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|SW|C|532G|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-18 02:06:49.0000000|3107777.5000000000|13821695.0000000000|2229 W HOLCOMBE BLVD|HOUSTON|TX|77030|0620160510006|2025-04-18 02:06:49.0000000|UNIVERSITY PLACE||SWTU121|TUESDAY|SW|SETU-B-03|TUESDAY-B|SE|S|3rd Monday|SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||Big pothole on right lane right in front of where condominiums begin|Resolution :08. Maintenance repair has been completedClose Comments :Repair completed 2500143233|20522155-2500143233|11019 OASIS VIEW LN HOUSTON TX 77034|29.6072|-95.1893|Routed - Integrated|2025-04-17 21:06:25.0000000||Restoration Due to Utility Work - 20522155-2500143233 - 11019 OASIS VIEW LN|Restoration Due to Utility Work|30 Calendar Days|May 18 2025 2:08AM|SE|E|577W|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-18 02:08:30.0000000|3179148.2500000000|13788047.0000000000|11019 OASIS VIEW LN|HOUSTON|TX|77034|1289100040002|2025-04-18 02:06:25.0000000|SOUTH BELT / ELLINGTON||SETH108|THURSDAY|SE|SETH-B-04|THURSDAY-B|SE|S|2nd Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:36:59||Sprinkler broken when COH was doing repairs2nd letter received HOA on yard issue make contact upon arrival 2816821434 OSCAR TORRES|Public Works 2500143232|20522154-2500143232|4616 OAK RIDGE ST HOUSTON TX 77009|29.7976|-95.3869|Routed - Integrated|2025-04-17 21:03:08.0000000||Water Leak - 20522154-2500143232 - 4616 OAK RIDGE ST|Water Leak|10 Calendar Days|Apr 28 2025 2:03AM|NW|H|453W|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 02:03:58.0000000|3114266.5000000000|13855262.0000000000|4616 OAK RIDGE ST|HOUSTON|TX|77009|0620920000011|2025-04-18 02:03:08.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH122|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Water Leak 4/17/2025 9:03:58 PM||Re: Houston 311 Notification of Case Closed COH:0001986Thank you for the information We did find a leak which we had repaired yesterday afternoon. However water is still accumulating in the meter box but the meter is not spinning like it was and is bare|Public Works 2500143231|2500143231|9263 THEYSEN DR HOUSTON TX 77080|29.8242|-95.521|Routed|2025-04-17 20:58:30.0000000||Recycling Cart Repair - 2500143231 - 9263 THEYSEN DR|Recycling Cart Repair|14 Calendar Days|May 2 2025 1:59AM|NW|A|450L|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-18 01:59:40.0000000|3071471.5000000000|13863642.0000000000|9263 THEYSEN DR|HOUSTON|TX|77080|0963330000003|2025-04-18 01:58:30.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Recycling Cart Repair 4/17/2025 8:59:40||container damage: wheels damaged. recycling lid broke. #2614078012899263 Theysen Dr Houston TX 77080|Solid Waste Management 2500143230|2500143230|9263 THEYSEN DR HOUSTON TX 77080|29.8242|-95.521|Routed|2025-04-17 20:57:56.0000000||Container Repair - 2500143230 - 9263 THEYSEN DR|Container Repair|10 Calendar Days|Apr 28 2025 1:59AM|NW|A|450L|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 01:59:31.0000000|3071471.5000000000|13863642.0000000000|9263 THEYSEN DR|HOUSTON|TX|77080|0963330000003|2025-04-18 01:57:56.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Container Repair 4/17/2025 8:59:31 PM||container damage: wheels damaged. recycling lid broke. #2614078012899263 Theysen Dr Houston TX 77080|Solid Waste Management 2500143228|2500143228|2130 SAXON DR HOUSTON TX 77018|29.8278|-95.4509|Routed|2025-04-17 20:50:07.0000000||Missed Recycling Pickup - 2500143228 - 2130 SAXON DR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|C|451M|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 01:50:57.0000000|3093624.2500000000|13865608.0000000000|2130 SAXON DR|HOUSTON|TX|77018|0731010120032|2025-04-18 01:50:07.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Recycling|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Recycling Pickup 4/17/2025||This is incorrect.last week was our service week and you never picked up our bin. It was left on curb night before service day.Bin never picked up even though rolled to the curb Monday night|Solid Waste Management 2500143227|307266-2500143227|2612 GREENLEAF ST HOUSTON TX 77009|29.781|-95.3797|Routed - Integrated|2025-04-17 20:47:41.0000000||Nuisance On Property - 307266-2500143227 - 2612 GREENLEAF ST|Nuisance On Property|180 Working Days|Jan 7 2026 11:00PM|NW|H|493B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 01:48:35.0000000|3116732.2500000000|13849291.0000000000|2612 GREENLEAF ST|HOUSTON|TX|77009|0611890000006|2025-04-18 01:47:41.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/17/2025 8:||Violations Report - 2612 Greenleaf St. would like to report a series of violations of Sec. 10-482 Sec. 10-483 and Sec. 10-451 of the Houston Code of Ordinances.˙ The property at 2612 Greenleaf St. has been under intermittent construction since September|Neighborhoods 2500143226|12697296-2500143226|1950 ELLA BLVD HOUSTON TX 77008|29.8042|-95.4293|Service Completed|2025-04-17 20:42:42.0000000|Apr 17 2025 9:37PM|Traffic Signal Maintenance - 12697296-2500143226 - ELLA BLVD E T C JESTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 1:44AM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 01:44:25.0000000|3100840.2500000000|13857226.0000000000|1950 ELLA BLVD|HOUSTON|TX|77008|none|2025-04-18 01:42:42.0000000|GREATER HEIGHTS||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: ELLA BLVD E T C JESTER BLVDValidated Address: 1950 ELLA BLVD - Address Id: 45047+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR#12697217 2500143225|2500143225|5324 HIDALGO ST HOUSTON TX 77056|29.7355|-95.4696|Routed|2025-04-17 20:40:06.0000000||Missed Recycling Pickup - 2500143225 - 5324 HIDALGO ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|J|491U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 01:40:44.0000000|3088737.0000000000|13831874.0000000000|5324 HIDALGO ST|HOUSTON|TX|77056|0770870030019|2025-04-18 01:40:06.0000000|GREATER UPTOWN|SAINT GEORGE PLACE MD|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM Recycling|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Recycling Pickup 4/17/2025||Recycled Trash Pick UpPlease pick up the recycled trash at 5324 Hidalgo Street Houston TX 77056. The residents on the street are expecting the pick up on Monday. Thank you.|Solid Waste Management 2500143224|12697295-2500143224|1834 WESTHEIMER RD HOUSTON TX 77098|29.7429|-95.4062|Service Completed|2025-04-17 20:39:54.0000000|Apr 18 2025 3:15PM|Pothole - 12697295-2500143224 - 1834 Westheimer Rd|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|SW|C|492V|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-18 01:39:54.0000000|3108766.0000000000|13835164.0000000000|1834 WESTHEIMER RD|HOUSTON|TX|77098|0291720080013|2025-04-18 01:39:54.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO120|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||Pothole in newly poured asphalt near hydrant.|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found. 2500143223|307265-2500143223|1948 UPLAND DR HOUSTON TX 77043|29.8032|-95.5759|Routed - Integrated|2025-04-17 20:38:53.0000000||Nuisance On Property - 307265-2500143223 - 1948 UPLAND DR|Nuisance On Property|180 Working Days|Jan 7 2026 11:00PM|NW|A|449T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 01:39:30.0000000|3054283.0000000000|13855471.0000000000|1948 UPLAND DR|HOUSTON|TX|77043|1154410030002|2025-04-18 01:38:53.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Nuisance On Property 4/17/2025 8:||I need to report an overgrown property. This house is very overgrown and has constant issues with pests due to the overgrowth. They have large rats/snakes/and a large bee hive due to this. It's causing unsanitary living conditions for the neighborhood. Pro|Neighborhoods 2500143222|2500143222|10531 LANDSBURY DR HOUSTON TX 77099|29.6596|-95.575|Routed|2025-04-17 20:36:53.0000000||Missed Garbage Pickup - 2500143222 - 10531 LANDSBURY DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 01:37:42.0000000|3056112.5000000000|13803304.0000000000|10531 LANDSBURY DR|HOUSTON|TX|77099|1126790000028|2025-04-18 01:36:53.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Garbage Pickup 4/17/2025 8:37:||NULL|Solid Waste Management 2500143221|2500143221|8823 HAVERSTOCK DR HOUSTON TX 77031|29.6538|-95.5395|Routed|2025-04-17 20:35:12.0000000||Container Replacement - 2500143221 - 8823 HAVERSTOCK DR|Container Replacement|10 Calendar Days|Apr 28 2025 1:36AM|SW|K|570A|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 01:36:26.0000000|3067428.0000000000|13801527.0000000000|8823 HAVERSTOCK DR|HOUSTON|TX|77031|1054700000007|2025-04-18 01:35:12.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH102|THURSDAY|SW|SWTH-A-08|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Container Replacement 4/17/2025 8||Re: Request Replacement Trash can COH:0024141My account number is 4401-1880-2204. The trash can we have has holes and as the weather warms up is contributing to a nuisance fly problem. May I request a new container be delivered and have the old one removed|Solid Waste Management 2500143220|2500143220|6231 OVERBROOK LN HOUSTON TX 77057|29.74|-95.4941|Routed|2025-04-17 20:33:06.0000000||Water/Sewer/Drainage Billing - 2500143220 - 6231 OVERBROOK LN|Water/Sewer/Drainage Billing|14 Calendar Days|May 2 2025 1:33AM|SW|G|491S|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-18 01:33:44.0000000|3080901.2500000000|13833268.0000000000|6231 OVERBROOK LN|HOUSTON|TX|77057|0811570000081|2025-04-18 01:33:06.0000000|GREATER UPTOWN||||NW|||NW|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||19154500154-Please see the email below. Our recent bill was more expensive than in the past and it was all due to Residential˙consumption sewer and water charges. Wondering if this could be a potential leak? Can someone double check?6231 Overbrook LnHousto|Public Works 2500143219|20522153-2500143219|12708 WESTPARK DR HOUSTON TX 77082|29.7239|-95.6101|Service Completed|2025-04-17 20:28:04.0000000|Apr 18 2025 2:26PM|Water Leak - 20522153-2500143219 - 12708 WESTPARK DR|Water Leak|10 Calendar Days|Apr 28 2025 1:29AM|SW|F|488Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 01:29:36.0000000|3044286.0000000000|13826356.0000000000|12708 WESTPARK DR|HOUSTON|TX|77082|1116750000014|2025-04-18 01:28:04.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:25:02 PM - Case # 20522153 -2500143219: Dear Custome||Sprinkler system flooding the street Later in the day the sprinkler system goes off .12708 WESTPARK DR|4/18/2025 2:25:02 PM - Case # 20522153 -2500143219: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143218|2500143218|1521 ARLINGTON ST HOUSTON TX 77008|29.799|-95.3947|Routed|2025-04-17 20:26:39.0000000||Missed Heavy Trash Pickup - 2500143218 - 1521 ARLINGTON ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:07PM|NW|C|453W|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-18 01:27:39.0000000|3111776.2500000000|13855674.0000000000|1521 ARLINGTON ST|HOUSTON|TX|77008|0201340000007|2025-04-18 01:26:39.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Heavy Trash Pickup 4/17/2025 8||NULL|Solid Waste Management 2500143217|12697294-2500143217|3283 S DAIRY ASHFORD RD HOUSTON TX 77082|29.7276|-95.6056|Service Completed|2025-04-17 20:25:38.0000000|Apr 18 2025 10:29AM|Pothole - 12697294-2500143217 - 3289-3299 S Dairy Ashford Rd|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|SW|F|488Z|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-18 01:25:38.0000000|3045674.5000000000|13827725.0000000000|3283 S DAIRY ASHFORD RD|HOUSTON|TX|77082|none|2025-04-18 01:25:38.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS Warning +++Entered Address: 3289-3299 S Dairy Ashford RdValidated Address: 3283 S DAIRY ASHFORD RD - Address Id: 3021011+++ ADDRESS Warning +++Large pothole/patch has sunken in after being patched. Cars are slowing down to go over it. Right l|Resolution :52. Large Pothole CompletedClose Comments :((zzz) repair have been completed 8x4 2500143214|2500143214|9427 DENBURY WAY HOUSTON TX 77025|29.6799|-95.4455|Routed|2025-04-17 20:20:11.0000000||Parking Violation - 2500143214 - 9427 Denbury Way|Parking Violation|19 Calendar Days|May 7 2025 1:20AM|SW|K|532S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 01:20:11.0000000|3096974.7500000000|13811912.0000000000|9427 DENBURY WAY|HOUSTON|TX|77025|0980710000006|2025-04-18 01:20:11.0000000|BRAESWOOD||||SW|||SE|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||parking next to the hydrant|Parking Management 2500143213|2500143213|8009 LONGRIDGE DR HOUSTON TX 77055|29.8089|-95.49|Routed|2025-04-17 20:13:37.0000000||MAO Meeting - 2500143213 - 8009 LONGRIDGE DR|MAO Meeting|31 Calendar Days|May 19 2025 1:13AM|NW|A|451S|Neighborhoods|Mayor's Assistance Office|MAO Meeting|0|Active|2025-04-18 01:13:49.0000000|3081451.2500000000|13858360.0000000000|8009 LONGRIDGE DR|HOUSTON|TX|77055|0812330000013|2025-04-18 01:13:37.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|James Ronje created MAO Meeting 4/17/2025 8:13:49 PM||NULL|Neighborhoods 2500143212|2500143212|3319 KNOLL WEST DR HOUSTON TX 77082|29.7264|-95.6116|Routed|2025-04-17 20:13:14.0000000||Missed Garbage Pickup - 2500143212 - 3319 KNOLL WEST DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|F|488Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 01:14:18.0000000|3043767.5000000000|13827221.0000000000|3319 KNOLL WEST DR|HOUSTON|TX|77082|1118840000011|2025-04-18 01:13:14.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Garbage Pickup 4/17/2025 8:14:||NULL|Solid Waste Management 2500143211|12697293-2500143211|699 HAMILTON ST HOUSTON TX 77003|29.7545|-95.3553|Service Completed|2025-04-17 20:10:39.0000000|Apr 17 2025 8:23PM|Traffic Signal Maintenance - 12697293-2500143211 - 699 HAMILTON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 1:15AM|NW|I|493R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 01:15:41.0000000|3124835.5700000000|13839939.4300000000|699 HAMILTON ST|HOUSTON|TX|77003|0011700000017|2025-04-18 01:10:39.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||lights flashing all around|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR#12697254 2500143210|12697292-2500143210|8915 RAMIN ST HOUSTON TX 77093|29.841|-95.3349|Routed - Integrated|2025-04-17 20:10:21.0000000||Street Hazard - 12697292-2500143210 - 8915 RAMIN ST|Street Hazard|10 Calendar Days|Apr 28 2025 1:14AM|NE|H|454F|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 01:14:17.0000000|3130258.7500000000|13871530.0000000000|8915 RAMIN ST|HOUSTON|TX|77093|0422320010004|2025-04-18 01:10:21.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 15:17:43||8915 ramin st: construction being done in area and trash is being placed on city street this is causing issues for area. please investigate thank you|Public Works 2500143208|2500143208|9417 DENBURY WAY HOUSTON TX 77025|29.6802|-95.4452|Routed|2025-04-17 20:07:03.0000000||Parking Violation - 2500143208 - 9417 DENBURY WAY|Parking Violation|19 Calendar Days|May 7 2025 1:12AM|SW|K|532S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 01:12:08.0000000|3097061.8200000000|13812019.6900000000|9417 DENBURY WAY|HOUSTON|TX|77025|0980710000011|2025-04-18 01:07:03.0000000|BRAESWOOD||||SW|||SE|Townhouse Manor Fund||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 8:12:08 PM||White Subaru parking next to fire hydrant|Parking Management 2500143207|2500143207|7947 SOUTHMEADOW DR HOUSTON TX 77071|29.6469|-95.5177|Routed|2025-04-17 20:01:34.0000000||Missed Garbage Pickup - 2500143207 - 7947 SOUTHMEADOW DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|K|570G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 01:04:50.0000000|3074439.5000000000|13799233.0000000000|7947 SOUTHMEADOW DR|HOUSTON|TX|77071|1080530000014|2025-04-18 01:01:34.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH104|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/17/2025 8:04:50||container was not serviced because of vehicle. if personnel can return please and thank you. citizen frustrated that personnel did not return when he spoke to him. along with his container his neighbors also was not service.|Solid Waste Management 2500143206|12697290-2500143206|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-17 20:01:13.0000000|Apr 17 2025 8:07PM|Traffic Signal Maintenance - 12697290-2500143206 - ELLA BLVD W T C JESTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 1:02AM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 01:02:00.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-18 01:01:13.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: ELLA BLVD W T C JESTER BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR#12697217 2500143205|2500143205|8505 RUBIN ST HOUSTON TX 77051|29.6693|-95.3601|Routed|2025-04-17 19:58:04.0000000||Water Meter - 2500143205 - 8505 RUBIN ST|Water Meter|14 Calendar Days|May 2 2025 1:03AM|SE|D|533Y|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-18 01:03:50.0000000|3124212.5000000000|13808891.0000000000|8505 RUBIN ST|HOUSTON|TX|77051|0761950150169|2025-04-18 00:58:04.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Water Meter 4/17/2025 8:03:50 PM||wants to make sure the people across the street at the gas station are not tapped into her water meter|Public Works 2500143204|2500143204|7055 BRACE ST HOUSTON TX 77061|29.6574|-95.305|Routed|2025-04-17 19:58:00.0000000||Add a Can - 2500143204 - 7055 BRACE ST|Add a Can|14 Calendar Days|May 2 2025 1:00AM|SE|I|574D|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-18 01:00:08.0000000|3141851.5000000000|13805113.0000000000|7055 BRACE ST|HOUSTON|TX|77061|0600080110023|2025-04-18 00:58:00.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Add a Can 4/17/2025 8:00:08 PM||need a new sticker (202(zzz) she has an old sticker on 2nd can march /2025|Solid Waste Management 2500143203|2500143203|5613 KIAM ST HOUSTON TX 77007|29.7812|-95.4228|Routed|2025-04-17 19:56:03.0000000||New Move In Service - 2500143203 - 5635 KIAM ST|New Move In Service|11 Calendar Days|Apr 29 2025 12:58AM|NW|C|492C|Solid Waste Management|Collections|New Move In Service|0|Active|2025-04-18 00:58:34.0000000|3103066.2500000000|13848882.0000000000|5613 KIAM ST|HOUSTON|TX|77007|0102230000603|2025-04-18 00:56:03.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|11 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created New Move In Service 4/17/2025 7:5||+++ ADDRESS WARNING +++Entered Address: 5635 KIAM STValidated Address: 5613 KIAM ST - Address Id: 2056987+++ ADDRESS WARNING +++5635 Kiamunit A|Solid Waste Management 2500143202|12697291-2500143202|OATES RD BEAUMONT HWY HOUSTON TX 77078|29.8196|-95.2407|Service Completed|2025-04-17 19:55:09.0000000|Apr 17 2025 8:05PM|Traffic Signal Maintenance - 12697291-2500143202 - OATES RD BEAUMONT HWY|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 1:00AM|NE|I|456N|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 01:00:14.0000000|3160591.7200000000|13864676.7500000000|OATES RD BEAUMONT HWY|HOUSTON|TX|77078|0410150020003|2025-04-18 00:55:09.0000000|EL DORADO / OATES PRAIRIE||||NE|||NE|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||View Obstructed|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR#12697206 2500143201|2500143201|5613 KIAM ST HOUSTON TX 77007|29.7812|-95.4228|Routed|2025-04-17 19:52:53.0000000||Missed Recycling Pickup - 2500143201 - 5635 KIAM ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|C|492C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 00:55:36.0000000|3103066.2500000000|13848882.0000000000|5613 KIAM ST|HOUSTON|TX|77007|0102230000603|2025-04-18 00:52:53.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Recycling Pickup 4/17/2025||+++ ADDRESS WARNING +++Entered Address: 5635 KIAM STValidated Address: 5613 KIAM ST - Address Id: 2056987+++ ADDRESS WARNING +++5635 Kiamunit A|Solid Waste Management 2500143199|2500143199|6355 S SOUTHWOOD CT HOUSTON TX 77035|29.6479|-95.5027|Routed|2025-04-17 19:48:05.0000000||Missed Recycling Pickup - 2500143199 - 6355 S SOUTHWOOD CT|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|K|570D|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-18 00:49:08.0000000|3079193.0000000000|13799740.0000000000|6355 S SOUTHWOOD CT|HOUSTON|TX|77035|1152520010013|2025-04-18 00:48:05.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Missed Recycling Pickup 4/17/2025||NULL|Solid Waste Management 2500143198|307264-2500143198|7102 EDNA ST HOUSTON TX 77087|29.6839|-95.3054|Routed - Integrated|2025-04-17 19:46:38.0000000||Nuisance On Property - 307264-2500143198 - 7102 EDNA ST|Nuisance On Property|180 Working Days|Jan 7 2026 11:00PM|SE|I|534R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 00:51:42.0000000|3141399.0500000000|13814716.2800000000|7102 EDNA ST|HOUSTON|TX|77087|0650170020001|2025-04-18 00:46:38.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU103|TUESDAY|SE|SETU-A-07|TUESDAY-A|SE||3rd Wednesday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||There is a large loose black dog at 7102 Edna 77087. There is very strong foul odor and stench from the dog's feces and urine at the left corner of their shed and very close to our chain link fence. Even our tenants are complaining about the very disgusti|Neighborhoods 2500143197|20522152-2500143197|3133 TILFER ST HOUSTON 77087|29.6938|-95.3015|Service Completed|2025-04-17 19:43:43.0000000|Apr 18 2025 9:04AM|Sewer Wastewater - 20522152-2500143197 - 3133 TILFER ST|Sewer Wastewater|1 Calendar Day|Apr 19 2025 12:44AM|SE|I|534M|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 00:44:48.0000000|3142519.5000000000|13818376.0000000000|3133 TILFER ST|HOUSTON||77087|0591650000020|2025-04-18 00:43:43.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-04|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:02:59 AM - Case # 20522152 -2500143197: Investigatio||per inspector Juan Salazar >> Refer to WWO for waste water line inspection. Water can be heard flowing in manhole located at the corner of Golfway St. and Tilfer St. No chlorine residuals found in water samples. No leak found by leak detection. Water in di|4/18/2025 9:02:59 AM - Case # 20522152 -2500143197: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500143196|12697289-2500143196|910 MASTERS WAY HOUSTON TX 77339|30.0443|-95.2426|Service Completed|2025-04-17 19:43:10.0000000|Apr 18 2025 10:49AM|Pothole - 12697289-2500143196 - 910 MASTERS WAY|Pothole|EOD Next Business Day|Apr 19 2025 9:00AM|GNEHSA|E|336A|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-18 00:48:16.0000000|3157117.6100000000|13946353.0000000000|910 MASTERS WAY|HOUSTON|TX|77339|0990560000012|2025-04-18 00:43:10.0000000|KINGWOOD AREA||NETU111|TUESDAY|NE|NETU-A-09|TUESDAY-A|NE||2nd Wednesday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||This pothole it's right after our driveway. We're having problems with our tires because of that|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance repairs have been completed 2500143195|12697288-2500143195|3725 FULTON ST HOUSTON TX 77009|29.7936|-95.3642|Service Completed|2025-04-17 19:41:06.0000000|Apr 18 2025 9:29AM|Traffic Signal Maintenance - 12697288-2500143195 - 3725 FULTON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 19 2025 12:41AM|NE|H|453Y|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-18 00:41:51.0000000|3121491.7500000000|13854020.0000000000|3725 FULTON ST|HOUSTON|TX|77009|0400860000021|2025-04-18 00:41:06.0000000|NEAR NORTHSIDE|Greater Northside MD|||NE|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... check op||NULL|Resolution :38. Task CompletedClose Comments :check ops all ok at this time 2500143194|20522150-2500143194|5111 WALKER ST HOUSTON TX 77023|29.7384|-95.3235|Service Completed|2025-04-17 19:38:35.0000000|Apr 18 2025 9:40AM|Water Service - 20522150-2500143194 - 5111 WALKER ST|Water Service|2 Calendar Days|Apr 20 2025 12:39AM|NE|I|494T|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 00:39:24.0000000|3135029.7500000000|13834375.0000000000|5111 WALKER ST|HOUSTON|TX|77023|0380770000012|2025-04-18 00:38:35.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:39:51 AM - Case # 20522150 -2500143194: All investig||NULL|4/18/2025 9:39:51 AM - Case # 20522150 -2500143194: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143193|20522151-2500143193|4838 RAMUS ST HOUSTON TX 77092|29.8106|-95.4636|Service Completed|2025-04-17 19:37:41.0000000|Apr 18 2025 8:36AM|Water Leak - 20522151-2500143193 - MCALLISTER RD RAMUS ST|Water Leak|10 Calendar Days|Apr 28 2025 12:41AM|NW|A|451U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 00:41:43.0000000|3089868.5000000000|13859323.0000000000|4838 RAMUS ST|HOUSTON|TX|77092|0641870000187|2025-04-18 00:37:41.0000000|SPRING BRANCH EAST||NWFR110|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:35:49 AM - Case # 20522151 -2500143193: Dear Custome||+++ ADDRESS WARNING +++Entered Address: MCALLISTER RD RAMUS STValidated Address: 4838 RAMUS ST - Address Id: 599812+++ ADDRESS WARNING +++Flooding building next to leak|4/18/2025 8:35:49 AM - Case # 20522151 -2500143193: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143192|307263-2500143192|5630 CARTAGENA ST HOUSTON TX 77035|29.6514|-95.4852|Routed - Integrated|2025-04-17 19:37:14.0000000||Nuisance On Property - 307263-2500143192 - 5630 Cartagena St|Nuisance On Property|180 Working Days|Jan 7 2026 11:00PM|SW|K|571A|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 00:37:14.0000000|3084690.0000000000|13801165.0000000000|5630 CARTAGENA ST|HOUSTON|TX|77035|0860210000019|2025-04-18 00:37:14.0000000|WESTBURY||SWTH111|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Overgrown abandoned property|Neighborhoods 2500143191|2500143191|5351 PETTY ST HOUSTON TX 77007|29.7804|-95.4178|Routed|2025-04-17 19:37:04.0000000||Water or Ground Pollution - 2500143191 - 5351 PETTY ST|Water or Ground Pollution|30 Calendar Days|May 18 2025 12:42AM|NW|C|492C|Health|Environmental Health|Water or Ground Pollution|0|Active|2025-04-18 00:42:09.0000000|3104657.7700000000|13848688.5700000000|5351 PETTY ST|HOUSTON|TX|77007|0101970000843|2025-04-18 00:37:04.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW||3rd Wednesday|NE|EH BurPolControlWater|FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Water or Ground Pollution 4/17/2025 7:42:09||Abandoned cars and totaled vehicles spilling fluids oil antifreeze coolant transmission fluid on dirt and running into street on property adjacent to 5351 petty being used by Hidalgo tire lot appears to be owned by city of Houston|Health 2500143190|20522147-2500143190|2310 MCALLISTER RD HOUSTON TX 77092|29.8085|-95.463|Service Completed|2025-04-17 19:36:48.0000000|Apr 18 2025 9:00AM|Water Leak - 20522147-2500143190 - 2310 MCALLISTER RD|Water Leak|10 Calendar Days|Apr 28 2025 12:37AM|NW|A|451U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 00:37:33.0000000|3090026.5000000000|13858492.0000000000|2310 MCALLISTER RD|HOUSTON|TX|77092|0641870000231|2025-04-18 00:36:48.0000000|SPRING BRANCH EAST||NWFR110|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:59:33 AM - Case # 20522147 -2500143190: Dear Custome||NULL|4/18/2025 8:59:33 AM - Case # 20522147 -2500143190: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143189|20522148-2500143189|1725 PARANA DR HOUSTON TX 77080|29.8027|-95.5323|Service Completed|2025-04-17 19:36:28.0000000|Apr 18 2025 1:17PM|Sewer Wastewater - 20522148-2500143189 - 1725 PARANA DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 12:38AM|NW|A|450T|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 00:38:07.0000000|3068113.0000000000|13855703.0000000000|1725 PARANA DR|HOUSTON|TX|77080|0804910000079|2025-04-18 00:36:28.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:16:00 PM - Case # 20522148 -2500143189: All investig||alsoo the clean-out is stopped up please contact the citizne before arriving 8325387080|4/18/2025 1:16:00 PM - Case # 20522148 -2500143189: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143188|20522149-2500143188|4839 DACOMA ST HOUSTON TX 77092|29.8068|-95.4635|Service Completed|2025-04-17 19:35:17.0000000|Apr 18 2025 8:48AM|Water Leak - 20522149-2500143188 - MCALLISTER RD DACOMA ST|Water Leak|10 Calendar Days|Apr 28 2025 12:36AM|NW|A|451U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 00:36:41.0000000|3089982.5000000000|13857777.0000000000|4839 DACOMA ST|HOUSTON|TX|77092|0641870000171|2025-04-18 00:35:17.0000000|SPRING BRANCH EAST||||NW|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:48:00 AM - Case # 20522149 -2500143188: Dear Custome||+++ ADDRESS WARNING +++Entered Address: MCALLISTER RD DACOMA STValidated Address: 4839 DACOMA ST - Address Id: 580150+++ ADDRESS WARNING +++|4/18/2025 8:48:00 AM - Case # 20522149 -2500143188: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143187|2500143187|5351 PETTY ST HOUSTON TX 77007|29.7804|-95.4178|Routed|2025-04-17 19:31:39.0000000||Parking Violation - 2500143187 - 5351 PETTY ST|Parking Violation|19 Calendar Days|May 7 2025 12:36AM|NW|C|492C|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-18 00:36:44.0000000|3104657.7700000000|13848688.5700000000|5351 PETTY ST|HOUSTON|TX|77007|0101970000843|2025-04-18 00:31:39.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW||3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 7:36:44 PM||Lot adjacent to 5351 Petty St appears to be owned by city along TC Jester repair shop next door is using to park totaled vehicles|Parking Management 2500143186|2500143186|11827 PLUMPOINT DR HOUSTON TX 77099|29.6679|-95.5864|Routed|2025-04-17 19:30:41.0000000||Missed Garbage Pickup - 2500143186 - 11827 PLUMPOINT DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|F|529W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 00:31:34.0000000|3052380.2500000000|13806206.0000000000|11827 PLUMPOINT DR|HOUSTON|TX|77099|1148530020074|2025-04-18 00:30:41.0000000|ALIEF|International MD|SWMO103|MONDAY|SW|SWMO-B-05|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Garbage Pickup 4/17/2025 7:31:3||container was not fully emptied|Solid Waste Management 2500143185|307262-2500143185|1251 WILCREST DR HOUSTON TX 77042|29.7517|-95.5712|Routed - Integrated|2025-04-17 19:30:31.0000000||Nuisance On Property - 307262-2500143185 - 1251 Wilcrest Dr|Nuisance On Property|180 Working Days|Jan 7 2026 11:00PM|NW|G|489Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 00:30:31.0000000|3056308.7500000000|13836821.0000000000|1251 WILCREST DR|HOUSTON|TX|77042|0451380010063|2025-04-18 00:30:31.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Lakeside Forest Apartment complex is in a non-livable condition yet it is renting out to people There are gunshots heard daily broken windows trash etc.Property is an endangerment to its residents and the neighboring communities.|Neighborhoods 2500143184|2500143184|5435 CHEVY CHASE DR HOUSTON TX 77056|29.7452|-95.4707|Service Completed|2025-04-17 19:27:20.0000000|Apr 18 2025 7:56AM|Building Code Violation - 2500143184 - 5535 CHEVY CHASE DR|Building Code Violation|7 Calendar Days|Apr 25 2025 12:33AM|SW|G|491U|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-18 00:33:34.0000000|3088299.5000000000|13835338.0000000000|5435 CHEVY CHASE DR|HOUSTON|TX|77056|0973490000001|2025-04-18 00:27:20.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|5535 Chevy Chase is not an address. A correct address of the pro||+++ ADDRESS WARNING +++Entered Address: 5535 CHEVY CHASE DRValidated Address: 5435 CHEVY CHASE DR - Address Id: 515701+++ ADDRESS WARNING +++inside and outside of home gutted out and being remolded NO certified electricians plumbers//no permit//walls are|5535 Chevy Chase is not an address. A correct address of the property in violation is needed to do an investigation. Please call 311 back with the correct address of the property so an investigation can be done. 2500143182|2500143182|1344 N DURHAM DR HOUSTON TX 77008|29.7957|-95.4114|Routed|2025-04-17 19:25:36.0000000||Container Repair - 2500143182 - 1344 N DURHAM DR|Container Repair|10 Calendar Days|Apr 28 2025 12:26AM|NW|C|452Y|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 00:26:22.0000000|3106523.7500000000|13854335.0000000000|1344 N DURHAM DR|HOUSTON|TX|77008|0391270000003|2025-04-18 00:25:36.0000000|GREATER HEIGHTS||NWTH110|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Container Repair 4/17/2025 7:26:22 PM||NULL|Solid Waste Management 2500143181|20522146-2500143181|11514 MOONMIST DR HOUSTON TX 77072|29.7082|-95.5817|Service Completed|2025-04-17 19:25:34.0000000|Apr 18 2025 9:08AM|Sewer Wastewater - 20522146-2500143181 - 11514 MOONMIST DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 12:28AM|SW|F|529F|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 00:28:08.0000000|3053470.2500000000|13820883.0000000000|11514 MOONMIST DR|HOUSTON|TX|77072|1001840000027|2025-04-18 00:25:34.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:06:50 AM - Case # 20522146 -2500143181: All investig||caller from down the street is complaining about fumes coming into her home from possibly this address they are not flushing properly and she is becoming sick from it and wants the issue resolved|4/18/2025 9:06:50 AM - Case # 20522146 -2500143181: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143180|2500143180|4022 GLENSHIRE ST HOUSTON TX 77025|29.6858|-95.4413|Service Completed|2025-04-17 19:25:27.0000000|Apr 19 2025 7:45AM|Missed Heavy Trash Pickup - 2500143180 - 4022 Glenshire St|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:07PM|SW|K|532N|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-18 00:25:27.0000000|3098251.0000000000|13814073.0000000000|4022 GLENSHIRE ST|HOUSTON|TX|77025|0841660000005|2025-04-18 00:25:27.0000000|BRAESWOOD||SWTH117|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|Issue reported in Routeware on 4/15/25 with picture of no servic||Could you pick up the heavy trash It is not from any construction I do not know why the older report got closed There was no explanation Thank you|Issue reported in Routeware on 4/15/25 with picture of no service. 2500143179|12697287-2500143179|2094 W ALABAMA ST HOUSTON TX 77098|29.7386|-95.4107|Routed - Integrated|2025-04-17 19:16:10.0000000||Traffic Signals - 12697287-2500143179 - S SHEPHERD DR W ALABAMA ST|Traffic Signals|22 Calendar Days|May 10 2025 12:17AM|SW|C|492U|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-18 00:17:15.0000000|3107403.5000000000|13833589.0000000000|2094 W ALABAMA ST|HOUSTON|TX|77098|none|2025-04-18 00:16:10.0000000|NEARTOWN - MONTROSE|HCID #3 (Upper Kirby)|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: S SHEPHERD DR W ALABAMA STValidated Address: 2094 W ALABAMA ST - Address Id: 3131942+++ ADDRESS WARNING +++|Public Works 2500143178|2500143178|5011 FALLEN OAKS DR HOUSTON TX 77091|29.8477|-95.4656|Routed|2025-04-17 19:15:28.0000000||Missed Garbage Pickup - 2500143178 - 5011 FALLEN OAKS DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|A|451C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 00:16:44.0000000|3088745.2500000000|13872687.0000000000|5011 FALLEN OAKS DR|HOUSTON|TX|77091|1014320000014|2025-04-18 00:15:28.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/17/2025 7:16:44||entire street was missed on the 5000 block|Solid Waste Management 2500143177|20522145-2500143177|6514 HERON DR HOUSTON TX 77087|29.6608|-95.312|Service Completed|2025-04-17 19:10:58.0000000|Apr 18 2025 3:00PM|Sewer Wastewater - 20522145-2500143177 - 6514 HERON DR|Sewer Wastewater|1 Calendar Day|Apr 19 2025 12:12AM|SE|I|534Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-18 00:12:21.0000000|3139586.5000000000|13806272.0000000000|6514 HERON DR|HOUSTON|TX|77087|0790610090003|2025-04-18 00:10:58.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:00:13 PM - Case # 20522145 -2500143177: All investig||NULL|4/18/2025 3:00:13 PM - Case # 20522145 -2500143177: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143176|2500143176|8331 LORRIE DR HOUSTON TX 77025|29.6897|-95.4204|Service Completed|2025-04-17 19:08:19.0000000|Apr 18 2025 10:27AM|Missed Recycling Pickup - 2500143176 - 8331 LORRIE DR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|K|532Q|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-18 00:09:13.0000000|3104841.7500000000|13815713.0000000000|8331 LORRIE DR|HOUSTON|TX|77025|0813000000012|2025-04-18 00:08:19.0000000|BRAESWOOD||SWTH119|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||NULL|Completed by Shawn Fields. Notes: serviced 2500143175|20522144-2500143175|4709 GUNTER ST HOUSTON TX 77020|29.7689|-95.3227|Service Completed|2025-04-17 19:06:57.0000000|Apr 18 2025 8:08AM|Water Service - 20522144-2500143175 - 4709 GUNTER ST|Water Service|2 Calendar Days|Apr 20 2025 12:09AM|NE|B|494L|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 00:09:34.0000000|3134927.5000000000|13845469.0000000000|4709 GUNTER ST|HOUSTON|TX|77020|0610490180012|2025-04-18 00:06:57.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:07:35 AM - Case # 20522144 -2500143175: All investig||out of water|4/18/2025 8:07:35 AM - Case # 20522144 -2500143175: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143174|307261-2500143174|309 VINCENT ST HOUSTON TX 77009|29.7938|-95.3732|Routed - Integrated|2025-04-17 19:06:55.0000000||Nuisance On Property - 307261-2500143174 - 309 VINCENT ST|Nuisance On Property|180 Working Days|Jan 7 2026 11:00PM|NW|H|453Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 00:11:59.0000000|3118657.1700000000|13854019.9200000000|309 VINCENT ST|HOUSTON|TX|77009|0330960000011|2025-04-18 00:06:55.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW||1st Friday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Junk vehicle on premises|Neighborhoods 2500143171|20522142-2500143171|1615 MOSHER LN HOUSTON TX 77088|29.8932|-95.4278|Service Completed|2025-04-17 19:03:09.0000000|Apr 17 2025 8:18PM|Water Service - 20522142-2500143171 - 1615 MOSHER LN|Water Service|2 Calendar Days|Apr 20 2025 12:04AM|NW|B|412K|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 00:04:12.0000000|3100242.5000000000|13889592.0000000000|1615 MOSHER LN|HOUSTON|TX|77088|0980030000016|2025-04-18 00:03:09.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 8:17:05 PM - Case # 20522142 -2500143171: All investig||very very low water pressure|4/17/2025 8:17:05 PM - Case # 20522142 -2500143171: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143170|2500143170|4061 OSBY DR HOUSTON TX 77025|29.6758|-95.4433|Routed|2025-04-17 19:01:36.0000000||Container Replacement - 2500143170 - 4061 OSBY DR|Container Replacement|10 Calendar Days|Apr 28 2025 12:03AM|SW|K|532S|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-18 00:03:07.0000000|3097710.2500000000|13810445.0000000000|4061 OSBY DR|HOUSTON|TX|77025|0771740330757|2025-04-18 00:01:36.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Container Replacement 4/17/2025 7:03:07||# 143766781395// missing|Solid Waste Management 2500143169|20522141-2500143169|714 W 21ST ST HOUSTON TX 77008|29.8047|-95.4109|Service Completed|2025-04-17 19:00:47.0000000|Apr 17 2025 7:46PM|Water Service - 20522141-2500143169 - 733 W 21ST ST|Water Service|2 Calendar Days|Apr 20 2025 12:01AM|NW|C|452V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-18 00:01:36.0000000|3106597.2500000000|13857537.0000000000|714 W 21ST ST|HOUSTON|TX|77008|1457430010001|2025-04-18 00:00:47.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 7:45:24 PM - Case # 20522141 -2500143169: All investig||+++ ADDRESS WARNING +++Entered Address: 733 W 21ST STValidated Address: 714 W 21ST ST - Address Id: 48764+++ ADDRESS WARNING +++733 W 21ST ST|4/17/2025 7:45:24 PM - Case # 20522141 -2500143169: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143167|2500143167|5700 LARKIN ST HOUSTON TX 77007|29.7793|-95.4245|No Violation Found|2025-04-17 18:53:40.0000000|Apr 18 2025 12:19PM|Parking Violation - 2500143167 - 5700 LARKIN ST|Parking Violation|19 Calendar Days|May 6 2025 11:58PM|NW|C|492B|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-17 23:58:42.0000000|3102527.9800000000|13848240.3500000000|5700 LARKIN ST|HOUSTON|TX|77007|0102300000090|2025-04-17 23:53:40.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH108|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW||3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Vehicle no longer at location no violation||PARKED IN NO PARKING ZONE GRAY MAZDA NO LICENSE PLATE #|Vehicle no longer at location no violation 2500143166|2500143166|6213 CLOVER RIDGE ST HOUSTON 77087|29.6897|-95.3184|Routed|2025-04-17 18:53:00.0000000||SWM Escalation - 2500143166 - 6213 CLOVER RIDGE ST|SWM Escalation|3 Working Days|Apr 23 2025 1:07PM|SE|I|534Q|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 23:54:34.0000000|3137224.0000000000|13816695.0000000000|6213 CLOVER RIDGE ST|HOUSTON||77087|0680490030021|2025-04-17 23:53:00.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-07|TUESDAY-A|SE|S|3rd Monday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/17/2025 6:54:34 PM||Container's lid is broken.|Solid Waste Management 2500143165|2500143165|6403 W HARDY RD HOUSTON TX 77022|29.8167|-95.3521|Routed|2025-04-17 18:51:36.0000000||Missed Garbage Pickup - 2500143165 - 6403 W HARDY RD|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|H|453R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 23:53:02.0000000|3125081.5000000000|13862523.0000000000|6403 W HARDY RD|HOUSTON|TX|77022|0670410000013|2025-04-17 23:51:36.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO101|MONDAY|NE|NEMO-B-07|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/17/2025 6:53:||NULL|Solid Waste Management 2500143164|12697286-2500143164|1723 SALFORD DR HOUSTON TX 77008|29.801|-95.4457|Routed - Integrated|2025-04-17 18:50:29.0000000||Traffic Signs - 12697286-2500143164 - 1723 Salford Dr|Traffic Signs|14 Working Days|May 7 2025 10:00PM|NW|C|452S|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 23:50:29.0000000|3095584.5000000000|13855898.0000000000|1723 SALFORD DR|HOUSTON|TX|77008|0872270000003|2025-04-17 23:50:29.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:31:36||Broken traffic sign needs replacement|Public Works 2500143163|20522140-2500143163|12710 WESTPARK DR HOUSTON TX 77082|29.7239|-95.6102|Service Completed|2025-04-17 18:48:45.0000000|Apr 18 2025 2:18PM|Water Leak - 20522140-2500143163 - 12710 WESTPARK DR|Water Leak|10 Calendar Days|Apr 27 2025 11:50PM|SW|F|488Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 23:50:35.0000000|3044239.5000000000|13826350.0000000000|12710 WESTPARK DR|HOUSTON|TX|77082|1116750000013|2025-04-17 23:48:45.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:17:28 PM - Case # 20522140 -2500143163: An investiga||sprinkler system on the esplanade does not turn off//stays on 24/7|4/18/2025 2:17:28 PM - Case # 20522140 -2500143163: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143162|2500143162|422 HARVARD ST HOUSTON TX 77007|29.7787|-95.3959|Routed|2025-04-17 18:47:23.0000000||Parking Violation - 2500143162 - 422 HARVARD ST|Parking Violation|19 Calendar Days|May 6 2025 11:52PM|NW|C|493E|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 23:52:26.0000000|3111632.7400000000|13848283.4900000000|422 HARVARD ST|HOUSTON|TX|77007|0210340000018|2025-04-17 23:47:23.0000000|GREATER HEIGHTS||NWTH116|THURSDAY|NW|NETH-B-09|THURSDAY-B|NE||3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 6:52:26 PM||A trailer has been parked on the street in front of 422 Harvard St 77007 since Christmas. Florida license plate O4D QQU I would very much like this removed.|Parking Management 2500143161|221313-2500143161|3250 AIRPORT BLVD HOUSTON TX 77051|29.6438|-95.376|Routed - Integrated|2025-04-17 18:47:06.0000000||Tree Removal - 221313-2500143161 - 10700 ROSEHAVEN DR|Tree Removal|51 Calendar Days|Jun 7 2025 11:50PM|SE|D|573F|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-17 23:50:46.0000000|3119379.7500000000|13799361.0000000000|3250 AIRPORT BLVD|HOUSTON|TX|77051|0834870000001|2025-04-17 23:47:06.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Tree Removal 4/17/2025 6:50:46 PM||+++ ADDRESS WARNING +++Entered Address: 10700 ROSEHAVEN DRValidated Address: 3250 AIRPORT BLVD - Address Id: 289953+++ ADDRESS WARNING +++some tree was cut down in the park and its located by the fence behind the address 3338 Airport Blvd all long the pa|Parks and Recreation 2500143160|2500143160|16010 LA AVENIDA DR HOUSTON TX 77062|29.5589|-95.1363|Service Completed|2025-04-17 18:45:02.0000000|Apr 19 2025 3:08PM|Missed Garbage Pickup - 2500143160 - 16010 LA AVENIDA DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SE|E|618N|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 23:45:40.0000000|3196556.7500000000|13771034.0000000000|16010 LA AVENIDA DR|HOUSTON|TX|77062|1003320000035|2025-04-17 23:45:02.0000000|CLEAR LAKE||SETH106|THURSDAY|SE|SETH-B-05|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: Serviced||per citizen it's an ongoing situation|Completed by Robert Lonzo. Notes: Serviced 2500143159|2500143159|3338 AIRPORT BLVD HOUSTON TX 77051|29.6436|-95.3742|Routed|2025-04-17 18:44:30.0000000||Litter Esplanade Median - 2500143159 - 3338 AIRPORT BLVD|Litter Esplanade Median|7 Calendar Days|Apr 24 2025 11:47PM|SE|D|573F|Parks and Recreation|Greenspace Management|Litter Esplanade Median|0|Active|2025-04-17 23:47:00.0000000|3120037.0000000000|13799395.0000000000|3338 AIRPORT BLVD|HOUSTON|TX|77051|0834880000010|2025-04-17 23:44:30.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|PR GreenspaceStatistics|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Litter Esplanade Median 4/17/2025 6:47:00||junk waste in the median|Parks and Recreation 2500143158|20522138-2500143158|5923 SUGAR HILL DR HOUSTON TX 77057|29.7564|-95.487|Routed - Integrated|2025-04-17 18:44:13.0000000||Water Leak - 20522138-2500143158 - 5923 SUGAR HILL DR|Water Leak|10 Calendar Days|Apr 27 2025 11:45PM|NW|G|491N|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 23:45:25.0000000|3082970.2500000000|13839308.0000000000|5923 SUGAR HILL DR|HOUSTON|TX|77057|0761800390002|2025-04-17 23:44:13.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:46:47||5923 SUGAR HILL DR/water meter full of water|Public Works 2500143157|20522139-2500143157|5105 TERRY ST HOUSTON TX 77009|29.8063|-95.3538|Routed - Integrated|2025-04-17 18:43:46.0000000||Water Leak - 20522139-2500143157 - 5105 TERRY ST|Water Leak|10 Calendar Days|Apr 27 2025 11:44PM|NE|H|453V|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 23:44:59.0000000|3124671.7500000000|13858732.0000000000|5105 TERRY ST|HOUSTON|TX|77009|0311550000011|2025-04-17 23:43:46.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 04:02:40||NULL|Public Works 2500143156|2500143156|1501 HAROLD ST HOUSTON TX 77006|29.741|-95.3976|Routed|2025-04-17 18:41:42.0000000||Missed Yard Waste Pickup - 2500143156 - 1501 HAROLD ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 10:00PM|SW|C|492V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 23:46:46.0000000|3111485.9500000000|13834582.6500000000|1501 HAROLD ST|HOUSTON|TX|77006|0522260010001|2025-04-17 23:41:42.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/17/2025 6:46:46||Bagged leaves have not picked up in weeks. We now have 12 bags sitting on the curb. Other people too.|Solid Waste Management 2500143155|20522135-2500143155|1027 HERKIMER ST HOUSTON TX 77008|29.79|-95.4064|Service Completed|2025-04-17 18:40:45.0000000|Apr 18 2025 3:06PM|Water Quality - 20522135-2500143155 - 1027 HERKIMER ST|Water Quality|4 Calendar Days|Apr 21 2025 11:41PM|NW|C|492D|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-17 23:41:39.0000000|3108168.2500000000|13852288.0000000000|1027 HERKIMER ST|HOUSTON|TX|77008|0202050000031|2025-04-17 23:40:45.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:05:47 PM - Case # 20522135 -2500143155: All investig||NULL|4/18/2025 3:05:47 PM - Case # 20522135 -2500143155: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143154|20522136-2500143154|1350 N SAM HOUSTON PKWY HOUSTON TX 77032|29.9386|-95.3642|Service Completed|2025-04-17 18:40:02.0000000|Apr 18 2025 7:50AM|Water Quality - 20522136-2500143154 - 1450 N SAM HOUSTON PKWY|Water Quality|4 Calendar Days|Apr 21 2025 11:42PM|NE|B|373U|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-17 23:42:24.0000000|3119775.2500000000|13906381.0000000000|1350 N SAM HOUSTON PKWY|HOUSTON|TX|77032|1286620010001|2025-04-17 23:40:02.0000000||Aldine North Expansion Tract1|||||||||||LIMITED|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 7:50:45 AM - Case # 20522136 -2500143154: All investig||+++ ADDRESS WARNING +++Entered Address: 1450 N SAM HOUSTON PKWYValidated Address: 1350 N SAM HOUSTON PKWY - Address Id: 1168996+++ ADDRESS WARNING +++|4/18/2025 7:50:45 AM - Case # 20522136 -2500143154: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143153|2500143153|5226 LIBBEY LN HOUSTON 77092|29.8311|-95.4694|Routed|2025-04-17 18:39:13.0000000||SWM Escalation - 2500143153 - 5226 LIBBEY LN|SWM Escalation|3 Working Days|Apr 23 2025 1:07PM|NW|C|451L|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 23:41:45.0000000|3087749.5000000000|13866617.0000000000|5226 LIBBEY LN|HOUSTON||77092|0804520000032|2025-04-17 23:39:13.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-08|THURSDAY-B|NW|S|4th Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created SWM Escalation 4/17/2025 6:41:45 PM||no notes on Rubicon marked as completed but needs can serviced4/17/25- citizen can was not pickup aga in today can is almost getting full please pickup the can5226 LIBBEY LN5226 LIBBEY LN HOUSTON TX 77092 USA96GL - CartTrash - MSW04/10/2025 01:15 PMCo|Solid Waste Management 2500143152|12697285-2500143152|1612 COLORADO ST HOUSTON TX 77007|29.7725|-95.3746|Service Completed|2025-04-17 18:38:17.0000000|Apr 17 2025 6:47PM|Street Hazard - 12697285-2500143152 - 1612 Colorado St|Street Hazard|10 Calendar Days|Apr 27 2025 11:38PM|NW|H|493F|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 23:38:17.0000000|3118447.5000000000|13846255.0000000000|1612 COLORADO ST|HOUSTON|TX|77007|1273320010018|2025-04-17 23:38:17.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 43. Referred to CenterPoint (xxx-xxx-xxxx) ... ... Cl||Low hanging AT T wire that trucks get stuck on daily. Power line will be pulled down with live wires soon. AT T wire gets lower and lower everyday. AT T says they can't raise wire until trees are trimmed.|Resolution :43. Referred to CenterPoint (xxx-xxx-xxxx)Close Comments :Referred to CenterPoint 2500143151|12697283-2500143151|5210 PENFIELD LN HOUSTON TX 77021|29.7015|-95.3319|Service Completed|2025-04-17 18:37:43.0000000|Apr 18 2025 12:45PM|Street Hazard - 12697283-2500143151 - 5210 PENFIELD LN|Street Hazard|10 Calendar Days|Apr 27 2025 11:40PM|SE|D|534K|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 23:40:03.0000000|3132778.2500000000|13820877.0000000000|5210 PENFIELD LN|HOUSTON|TX|77021|0760960090004|2025-04-17 23:37:43.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||NULL|Resolution :11. No safety hazard found no action neededClose Comments :No Comment is written 2500143150|20522137-2500143150|13818 KIMBERLEY LN HOUSTON TX 77079|29.7773|-95.5871|Service Completed|2025-04-17 18:36:43.0000000|Apr 18 2025 12:02PM|Water Leak - 20522137-2500143150 - 13818 KIMBERLEY LN|Water Leak|10 Calendar Days|Apr 27 2025 11:41PM|NW|G|489A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 23:41:45.0000000|3051009.9000000000|13845953.4100000000|13818 KIMBERLEY LN|HOUSTON|TX|77079|0962140000021|2025-04-17 23:36:43.0000000|MEMORIAL||||NW|||NW|Nottingham Maintenance Fund||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 12:02:44 PM - Case # 20522137 -2500143150: An investig||Case 20521849-2500141777 was previously closed saying it was a private issue but I'm confused as no of the meters (2 in box) are running yet water is still accumulating in the area. I'm not a professional but if the leak were on my side wouldn't my me|4/18/2025 12:02:44 PM - Case # 20522137 -2500143150: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143149|12697282-2500143149|2602 CHENEVERT ST HOUSTON TX 77004|29.7412|-95.3672|Service Completed|2025-04-17 18:35:11.0000000|Apr 17 2025 6:41PM|Traffic Signal Maintenance - 12697282-2500143149 - 1800 MCGOWEN ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 11:37PM|SW|D|493U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 23:37:03.0000000|3121051.0000000000|13834955.0000000000|2602 CHENEVERT ST|HOUSTON|TX|77004|1226540010001|2025-04-17 23:35:11.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: 1800 MCGOWEN STValidated Address: 2602 CHENEVERT ST - Address Id: 6494+++ ADDRESS WARNING +++traffic signal light is dangling|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR#12697241 2500143148|12697284-2500143148|4210 FANNIN ST HOUSTON TX 77004|29.7338|-95.3821|Routed - Integrated|2025-04-17 18:35:09.0000000||Traffic Signal Maintenance - 12697284-2500143148 - Fannin St And Wheeler St|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 11:35PM|SW|D|493X|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-17 23:35:09.0000000|3116508.2500000000|13832113.0000000000|4210 FANNIN ST|HOUSTON|TX|77004|none|2025-04-17 23:35:09.0000000|MIDTOWN|Midtown MD|||NW|||NE|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|none||+++ ADDRESS Warning +++Entered Address: Fannin St And Wheeler StValidated Address: 4210 FANNIN ST - Address Id: 1978835+++ ADDRESS Warning +++ped phase on West side not active every cycle no ped button|Public Works 2500143147|2500143147|3339 PARKWOOD DR HOUSTON TX 77021|29.7083|-95.3679|Service Completed|2025-04-17 18:33:51.0000000|Apr 18 2025 11:43AM|Container Replacement - 2500143147 - 3339 PARKWOOD DR|Container Replacement|10 Calendar Days|Apr 27 2025 11:35PM|SE|D|533G|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-17 23:35:15.0000000|3121300.7500000000|13822996.0000000000|3339 PARKWOOD DR|HOUSTON|TX|77021|0611340520019|2025-04-17 23:33:51.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||1127 2030 2697/trash truck crack bin|Completed by Vincent Allen. Notes: 2500143146|2500143146|2248 WELCH ST HOUSTON TX 77019|29.7485|-95.4151|Routed|2025-04-17 18:33:19.0000000||Heavy Trash Code Violation - 2500143146 - 2248 WELCH ST|Heavy Trash Code Violation|25 Working Days|May 23 2025 1:07PM|NW|G|492Q|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 23:38:24.0000000|3105864.7000000000|13837129.9700000000|2248 WELCH ST|HOUSTON|TX|77019|0571600000007|2025-04-17 23:33:19.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW||1st Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/17/2025 6:38:2||At 2248 Welch St 77019 there has been bulk trash left at the curb for months the house looks abandoned|Solid Waste Management 2500143145|2500143145|9006 IVY SPRING LN HOUSTON TX 77088|29.892|-95.425|Routed|2025-04-17 18:28:50.0000000||Parking Violation - 2500143145 - 9006 IVY SPRING LN|Parking Violation|19 Calendar Days|May 6 2025 11:30PM|NW|B|412L|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 23:30:43.0000000|3101139.5000000000|13889183.0000000000|9006 IVY SPRING LN|HOUSTON|TX|77088|1001270000023|2025-04-17 23:28:50.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Parking Violation 4/17/2025 6:30:43 PM||parked on the street with a huge load ..18 wheeler|Parking Management 2500143144|2500143144|7443 LANGLEY RD HOUSTON TX 77016|29.8672|-95.2936|Routed|2025-04-17 18:27:18.0000000||Missed Recycling Pickup - 2500143144 - 7443 LANGLEY RD|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|B|415W|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 23:27:58.0000000|3143034.7500000000|13881489.0000000000|7443 LANGLEY RD|HOUSTON|TX|77016|0825000000014|2025-04-17 23:27:18.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW|S|2nd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Recycling Pickup 4/17/2025 6:27:||7443 LANGLEY RD|Solid Waste Management 2500143143|2500143143|9006 IVY SPRING LN HOUSTON TX 77088|29.892|-95.425|Routed|2025-04-17 18:26:45.0000000||Trash Dumping or Illegal Dumpsite - 2500143143 - 9006 IVY SPRING LN|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 11:28PM|NW|B|412L|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 23:28:43.0000000|3101139.5000000000|13889183.0000000000|9006 IVY SPRING LN|HOUSTON|TX|77088|1001270000023|2025-04-17 23:26:45.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Trash Dumping or Illegal Dumpsite 4/17/20||also tree watse in teh cul-de sac (item is on the grassy circle)|Solid Waste Management 2500143142|2500143142|6817 TOMMYE ST HOUSTON TX 77028|29.8252|-95.2789|Routed|2025-04-17 18:25:56.0000000||Missed Garbage Pickup - 2500143142 - 6817 TOMMYE ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|B|455K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 23:30:58.0000000|3148189.1700000000|13866359.4700000000|6817 TOMMYE ST|HOUSTON|TX|77028|0750910030017|2025-04-17 23:25:56.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW||2nd Monday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/17/2025 6:30:58 PM||Missed schedule trash pick up time on April 17 2025|Solid Waste Management 2500143141|2500143141|231 MAXEY RD HOUSTON TX 77013|29.7959|-95.2183|Routed|2025-04-17 18:25:35.0000000||Missed Garbage Pickup - 2500143141 - 231 MAXEY RD|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|I|456Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 23:26:19.0000000|3167719.5000000000|13856317.0000000000|231 MAXEY RD|HOUSTON|TX|77013|0852050000001|2025-04-17 23:25:35.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Garbage Pickup 4/17/2025 6:26:1||NULL|Solid Waste Management 2500143139|2500143139|1135 JEROME ST HOUSTON TX 77009|29.8021|-95.3877|Routed|2025-04-17 18:23:42.0000000||Missed Recycling Pickup - 2500143139 - 1135 Jerome St|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|H|453S|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 23:23:42.0000000|3113964.2500000000|13856874.0000000000|1135 JEROME ST|HOUSTON|TX|77009|0620800020008|2025-04-17 23:23:42.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH118|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Recycling pickup missed my home and a few others on the street et|Solid Waste Management 2500143138|12697281-2500143138|10713 GREENWILLOW DR HOUSTON TX 77035|29.6648|-95.4486|Routed - Integrated|2025-04-17 18:22:32.0000000||Street Condition - 12697281-2500143138 - 10713 Greenwillow Dr|Street Condition|30 Calendar Days|May 17 2025 11:22PM|SW|K|531Z|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 23:22:32.0000000|3096174.5000000000|13806366.0000000000|10713 GREENWILLOW DR|HOUSTON|TX|77035|0824410000783|2025-04-17 23:22:32.0000000|NEAR SOUTHWEST||SWTH116|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/17/2025 13:31:38||Unsatisfactory road patch up Feels like a speed bump|Public Works 2500143137|2500143137|5930 WILLOWBEND BLVD HOUSTON TX 77096|29.6666|-95.494|Routed|2025-04-17 18:21:57.0000000||Add a Can - 2500143137 - 5930 WILLOWBEND BLVD|Add a Can|14 Calendar Days|May 1 2025 11:24PM|SW|C|531W|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 23:24:18.0000000|3081723.5000000000|13806613.0000000000|5930 WILLOWBEND BLVD|HOUSTON|TX|77096|0880650000010|2025-04-17 23:21:57.0000000|WESTBURY|HCID #5 (Brays Oaks)|SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Thursday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Add a Can 4/17/2025 6:24:18 PM||need a sticker|Solid Waste Management 2500143136|20522133-2500143136|9220 NATHANIEL ST HOUSTON TX 77075|29.6363|-95.2446|Service Completed|2025-04-17 18:21:55.0000000|Apr 18 2025 9:46AM|Water Leak - 20522133-2500143136 - 9220 NATHANIEL ST|Water Leak|10 Calendar Days|Apr 27 2025 11:23PM|SE|I|576J|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 23:23:28.0000000|3161249.0000000000|13798065.0000000000|9220 NATHANIEL ST|HOUSTON|TX|77075|1048270000002|2025-04-17 23:21:55.0000000|GREATER HOBBY AREA|HCID #9|||SE|||SW|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:45:32 AM - Case # 20522133 -2500143136: Investigatio||9220 nathanielvalve handles are not working -not up to gradeclose to building 42 in front of street.|4/18/2025 9:45:32 AM - Case # 20522133 -2500143136: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500143135|2500143135|108 W WHITNEY ST HOUSTON TX 77018|29.8307|-95.4|Routed|2025-04-17 18:20:21.0000000||Missed Recycling Pickup - 2500143135 - 108 W WHITNEY ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|H|452M|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 23:31:15.0000000|3109752.0000000000|13867160.0000000000|108 W WHITNEY ST|HOUSTON|TX|77018|0160010070007|2025-04-17 23:20:21.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Missed Recycling Pickup 4/17/2025 6:31:15||NULL|Solid Waste Management 2500143134|20522134-2500143134|2605 CENTER ST HOUSTON TX 77007|29.7691|-95.3857|Service Completed|2025-04-17 18:19:49.0000000|Apr 17 2025 6:56PM|Water Leak - 20522134-2500143134 - 2605 Center St|Water Leak|10 Calendar Days|Apr 27 2025 11:19PM|NW|H|493E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 23:19:49.0000000|3114960.5000000000|13844903.0000000000|2605 CENTER ST|HOUSTON|TX|77007|0071560000004|2025-04-17 23:19:49.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/17/2025 6:55:07 PM - Case # 20522134 -2500143134: Dear Custome||Water leak|4/17/2025 6:55:07 PM - Case # 20522134 -2500143134: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143133|12697280-2500143133|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-17 18:19:10.0000000|Apr 17 2025 6:35PM|Traffic Signal Maintenance - 12697280-2500143133 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 11:20PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 23:20:38.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-17 23:19:10.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: W T C JESTER BLVD ELLA BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++all light stuck on red|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697217 2500143131|2500143131|1820 DAVIS ST HOUSTON TX 77026|29.7784|-95.3427|Routed|2025-04-17 18:17:53.0000000||Heavy Trash Code Violation - 2500143131 - 1820 DAVIS ST|Heavy Trash Code Violation|25 Working Days|May 23 2025 1:07PM|NE|B|494E|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 23:19:12.0000000|3128486.5000000000|13848695.0000000000|1820 DAVIS ST|HOUSTON|TX|77026|0331690000025|2025-04-17 23:17:53.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Heavy Trash Code Violation 4/17/2025 6:19||NULL|Solid Waste Management 2500143130|2500143130|13819 BELLWICK VALLEY LN HOUSTON TX 77059|29.6164|-95.1247|Routed|2025-04-17 18:17:46.0000000||Container Repair - 2500143130 - 13819 BELLWICK VALLEY LN|Container Repair|10 Calendar Days|Apr 27 2025 11:18PM|SE|E|578T|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 23:18:34.0000000|3199576.0000000000|13792065.0000000000|13819 BELLWICK VALLEY LN|HOUSTON|TX|77059|1387920010005|2025-04-17 23:17:46.0000000|CLEAR LAKE||SETH101|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Container Repair 4/17/2025 6:18:34 PM||NULL|Solid Waste Management 2500143129|221312-2500143129|1300 SEAMIST DR HOUSTON TX 77008|29.7939|-95.4376|Routed - Integrated|2025-04-17 18:17:45.0000000||Tree Trim - 221312-2500143129 - 1300 Seamist Dr|Tree Trim|75 Calendar Days|Jul 1 2025 11:17PM|NW|C|452W|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 23:17:45.0000000|3098229.7500000000|13853400.0000000000|1300 SEAMIST DR|HOUSTON|TX|77008|0891360000060|2025-04-17 23:17:45.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|75 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||This tree is falling over and people are sitting under it for shade. This could kill them easily when it finally falls.next to splash pad|Parks and Recreation 2500143128|2500143128|2413 W MAIN ST HOUSTON TX 77098|29.7361|-95.4167|Routed|2025-04-17 18:17:40.0000000||Missed Recycling Pickup - 2500143128 - 2413 W MAIN ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|C|492U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 23:18:45.0000000|3105488.7500000000|13832606.0000000000|2413 W MAIN ST|HOUSTON|TX|77098|1231880010002|2025-04-17 23:17:40.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Recycling Pickup 4/17/2025 6:1||NULL|Solid Waste Management 2500143127|221311-2500143127|1111 HAHLO ST HOUSTON TX 77020|29.7688|-95.3092|Routed - Integrated|2025-04-17 18:17:23.0000000||Tree Trim - 221311-2500143127 - 1111 HAHLO ST|Tree Trim|75 Calendar Days|Jul 1 2025 11:19PM|NE|H|494M|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 23:19:20.0000000|3139222.5000000000|13845547.0000000000|1111 HAHLO ST|HOUSTON|TX|77020|0120100000005|2025-04-17 23:17:23.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Tree Trim 4/17/2025 6:19:20 PM||1111 halo /woodworth/behind property on alley|Parks and Recreation 2500143126|20522131-2500143126|1214 E SUNNYSIDE ST HOUSTON TX 77076|29.8571|-95.3632|Service Completed|2025-04-17 18:16:58.0000000|Apr 18 2025 10:10AM|Sewer Wastewater - 20522131-2500143126 - 1214 E SUNNYSIDE ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 11:18PM|NE|H|413Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 23:18:05.0000000|3121116.5000000000|13877109.0000000000|1214 E SUNNYSIDE ST|HOUSTON|TX|77076|0750670100180|2025-04-17 23:16:58.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:09:06 AM - Case # 20522131 -2500143126: All investi||black water in ditch. horrible odor in area. ditch area (culvert)|4/18/2025 10:09:06 AM - Case # 20522131 -2500143126: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143125|2500143125|5002 DE MILO DR HOUSTON TX 77092|29.8347|-95.4645|Routed|2025-04-17 18:15:35.0000000||Missed Garbage Pickup - 2500143125 - 5002 DE MILO DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|C|451G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 23:17:49.0000000|3089246.7500000000|13867970.0000000000|5002 DE MILO DR|HOUSTON|TX|77092|0804400000013|2025-04-17 23:15:35.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-08|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Garbage Pickup 4/17/2025 6:17:49 P||can was not pickup citizen have a camera swm driver drove by|Solid Waste Management 2500143124|20522129-2500143124|10707 VATANI DR HOUSTON TX 77034|29.6339|-95.2219|Service Completed|2025-04-17 18:14:41.0000000|Apr 18 2025 9:56AM|Water Leak - 20522129-2500143124 - 10707 VATANI DR|Water Leak|10 Calendar Days|Apr 27 2025 11:15PM|SE|I|576K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 23:15:25.0000000|3168497.7500000000|13797403.0000000000|10707 VATANI DR|HOUSTON|TX|77034|1233350010003|2025-04-17 23:14:41.0000000|EDGEBROOK AREA||SETH115|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:55:17 AM - Case # 20522129 -2500143124: Dear Custome||NULL|4/18/2025 9:55:17 AM - Case # 20522129 -2500143124: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143123|20522132-2500143123|402 YALE ST HOUSTON TX 77007|29.7785|-95.3985|Service Completed|2025-04-17 18:14:33.0000000|Apr 18 2025 2:30PM|Fire Hydrant - 20522132-2500143123 - 402 Yale St|Fire Hydrant|12 Calendar Days|Apr 29 2025 11:14PM|NW|C|492H|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 23:14:33.0000000|3110808.2500000000|13848195.0000000000|402 YALE ST|HOUSTON|TX|77007|1219240010001|2025-04-17 23:14:33.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|12 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/18/2025 2:30:04 PM - Case # 20522132 -2500143123: An investiga||Gushing water and has been for a long time|4/18/2025 2:30:04 PM - Case # 20522132 -2500143123: An investigation has been completed and a leak was not found at this location. 2500143122|20522130-2500143122|10700 WESTHEIMER RD HOUSTON TX 77042|29.7375|-95.5649|Service Completed|2025-04-17 18:13:33.0000000|Apr 19 2025 2:46PM|Water Leak - 20522130-2500143122 - 10700 WESTHEIMER RD|Water Leak|10 Calendar Days|Apr 27 2025 11:14PM|SW|G|489U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 23:14:51.0000000|3058456.5000000000|13831698.0000000000|10700 WESTHEIMER RD|HOUSTON|TX|77042|0451380010165|2025-04-17 23:13:33.0000000|BRIAR FOREST|Westchase MD|||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:46:20 PM - Case # 20522130 -2500143122: All investig||NULL|4/19/2025 2:46:20 PM - Case # 20522130 -2500143122: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143121|2500143121|1898 AIRPORT BLVD HOUSTON TX 77051|29.6431|-95.3971|Routed|2025-04-17 18:13:17.0000000||Mow Esplanade or Median - 2500143121 - 11900 KIRBY DR|Mow Esplanade or Median|21 Calendar Days|May 8 2025 11:14PM|SW|D|572H|Parks and Recreation|Greenspace Management|Mow Esplanade or Median|0|Active|2025-04-17 23:14:37.0000000|3112565.0000000000|13798869.0000000000|1898 AIRPORT BLVD|HOUSTON|TX|77051|1343770010005|2025-04-17 23:13:17.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW|PR GreenspaceStatistics|FULL|21 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Mow Esplanade or Median 4/17/2025 6:1||+++ ADDRESS WARNING +++Entered Address: 11900 KIRBY DRValidated Address: 1898 AIRPORT BLVD - Address Id: 2092979+++ ADDRESS WARNING +++median in the middle of the street has not been cut|Parks and Recreation 2500143120|307260-2500143120|4530 BENNING DR HOUSTON TX 77035|29.6572|-95.4538|Routed - Integrated|2025-04-17 18:13:05.0000000||Nuisance On Property - 307260-2500143120 - 4530 Benning Dr|Nuisance On Property|180 Working Days|Jan 7 2026 11:00PM|SW|K|571D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 23:13:05.0000000|3094602.2500000000|13803586.0000000000|4530 BENNING DR|HOUSTON|TX|77035|0842230000023|2025-04-17 23:13:05.0000000|NEAR SOUTHWEST||SWTH114|THURSDAY|SW|SETH-A-05|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||Abandon truck without wheels and heavy trash debris on side of property with possible hazardous fire code. Chemicals and flammable substances. Unsightly commercial and construction scrap on residential property. Four visible tires in backyard.Request cl|Neighborhoods 2500143119|12697279-2500143119|7423 TUCK ST HOUSTON TX 77020|29.7691|-95.2934|Service Completed|2025-04-17 18:11:05.0000000|Apr 18 2025 5:43AM|Street Hazard - 12697279-2500143119 - N WAYSIDE DR TUCK ST|Street Hazard|10 Calendar Days|Apr 27 2025 11:14PM|NE|H|495J|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 23:14:31.0000000|3144161.5000000000|13845908.0000000000|7423 TUCK ST|HOUSTON|TX|77020|0181690000029|2025-04-17 23:11:05.0000000|DENVER HARBOR / PORT HOUSTON||NEFR108|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: N WAYSIDE DR TUCK STValidated Address: 7423 TUCK ST - Address Id: 128989+++ ADDRESS WARNING +++a windowpane and glass on the street as driving up bridge//also several wood pallets on the side of the road|Resolution :07. Investigation / Inspection completedClose Comments :No debris found right way clear 2500143118|2500143118|1650 HILL TOP LN HOUSTON TX 77339|30.0268|-95.2299|Routed|2025-04-17 18:10:52.0000000||Missed Recycling Pickup - 2500143118 - 1650 HILL TOP LN|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|GNEHSA|E|336K|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 23:11:49.0000000|3161348.5000000000|13940117.0000000000|1650 HILL TOP LN|HOUSTON|TX|77339|0964370000029|2025-04-17 23:10:52.0000000|KINGWOOD AREA||NETU110|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Recycling Pickup 4/17/2025 6:1||NULL|Solid Waste Management 2500143117|20522128-2500143117|10014 OVERBROOK LN HOUSTON TX 77042|29.7395|-95.5493|Routed - Integrated|2025-04-17 18:07:01.0000000||Water Leak - 20522128-2500143117 - 10014 OVERBROOK LN|Water Leak|10 Calendar Days|Apr 27 2025 11:07PM|SW|G|489V|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 23:07:56.0000000|3063392.5000000000|13832558.0000000000|10014 OVERBROOK LN|HOUSTON|TX|77042|0931940000094|2025-04-17 23:07:01.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Water Leak 4/17/2025 6:07:56 PM||NULL|Public Works 2500143116|2500143116|3413 WATSON ST HOUSTON TX 77009|29.7885|-95.3811|Routed|2025-04-17 18:06:08.0000000||Missed Garbage Pickup - 2500143116 - 3413 WATSON ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|H|493B|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 23:11:12.0000000|3116215.2700000000|13852014.6700000000|3413 WATSON ST|HOUSTON|TX|77009|0373080000001|2025-04-17 23:06:08.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW||3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/17/2025 6:11:12 PM||Didn't pick up our trash bin.|Solid Waste Management 2500143114|12697277-2500143114|1950 ELLA BLVD HOUSTON TX 77008|29.8042|-95.4293|Routed - Integrated|2025-04-17 18:03:24.0000000||Traffic Signals - 12697277-2500143114 - E T C JESTER BLVD ELLA BLVD|Traffic Signals|22 Calendar Days|May 9 2025 11:05PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-17 23:05:26.0000000|3100840.2500000000|13857226.0000000000|1950 ELLA BLVD|HOUSTON|TX|77008|none|2025-04-17 23:03:24.0000000|GREATER HEIGHTS||||NW|||NW|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: E T C JESTER BLVD ELLA BLVDValidated Address: 1950 ELLA BLVD - Address Id: 45047+++ ADDRESS WARNING +++|Public Works 2500143113|2500143113|11927 ALIEF PLACE DR HOUSTON TX 77072|29.7114|-95.5895|Routed|2025-04-17 18:02:13.0000000||Missed Recycling Pickup - 2500143113 - 11927 ALIEF PLACE DR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|F|529E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 23:03:15.0000000|3050934.5000000000|13822009.0000000000|11927 ALIEF PLACE DR|HOUSTON|TX|77072|1142550020009|2025-04-17 23:02:13.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Recycling Pickup 4/17/2025 6:03:15||entire street was missed|Solid Waste Management 2500143112|12697278-2500143112|9602 SANTA CRUZ ST HOUSTON TX 77013|29.7975|-95.2587|Service Completed|2025-04-17 18:02:08.0000000|Apr 18 2025 7:03AM|Traffic Signs - 12697278-2500143112 - 9602 Santa Cruz St|Traffic Signs|14 Working Days|May 7 2025 10:00PM|NE|I|455Z|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 23:02:08.0000000|3154909.5000000000|13856481.0000000000|9602 SANTA CRUZ ST|HOUSTON|TX|77013|0844050000001|2025-04-17 23:02:08.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Stop sign was knocked down stop sign was hit|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to case #12696731 2500143111|12697276-2500143111|2556 HAMILTON ST HOUSTON TX 77004|29.7408|-95.3664|Service Completed|2025-04-17 18:01:07.0000000|Apr 17 2025 6:37PM|Traffic Signal Maintenance - 12697276-2500143111 - MCGOWEN ST HAMILTON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 11:02PM|SW|D|493U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 23:02:21.0000000|3121398.5000000000|13834892.0000000000|2556 HAMILTON ST|HOUSTON|TX|77004|0190170000008|2025-04-17 23:01:07.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: MCGOWEN ST HAMILTON STValidated Address: 2556 HAMILTON ST - Address Id: 8141+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR#12697241 2500143110|2500143110|9002 WILLOW MEADOW DR HOUSTON TX 77031|29.6663|-95.5353|Routed|2025-04-17 18:01:02.0000000||Missed Garbage Pickup - 2500143110 - 9002 WILLOW MEADOW DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|J|530W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 23:01:42.0000000|3068636.2500000000|13806097.0000000000|9002 WILLOW MEADOW DR|HOUSTON|TX|77031|1014780000001|2025-04-17 23:01:02.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/17/2025 6:01:42||NULL|Solid Waste Management 2500143109|2500143109|9226 ARVIN ST HOUSTON TX 77028|29.8474|-95.2695|Routed|2025-04-17 17:59:18.0000000||Missed Garbage Pickup - 2500143109 - 9226 ARVIN ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|B|455C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 22:59:58.0000000|3150906.5000000000|13874525.0000000000|9226 ARVIN ST|HOUSTON|TX|77028|0881850000006|2025-04-17 22:59:18.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/17/2025 5:59:||NULL|Solid Waste Management 2500143107|307303-2500143107|2002 SAUER ST HOUSTON TX 77003|29.7409|-95.3546|Routed - Integrated|2025-04-17 17:56:34.0000000||Nuisance On Property - 307303-2500143107 - 2711 gulf freeway|Nuisance On Property|180 Working Days|Jan 8 2026 10:00PM|SE|D|493V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 21:00:25.0000000|3124708.2500000000|13834725.0000000000|2002 SAUER ST|HOUSTON|TX|77003|0030210000004|2025-04-17 22:56:34.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|Schnedria Gilbert-Hines created Nuisance On Property 4/18/2025||+++ ADDRESS WARNING +++Entered Address: 2711 gulf freewayValidated Address: 2002 SAUER ST - Address Id: 5926+++ ADDRESS WARNING +++abandoned/forgotten "MOWER AHEAD" sign left on vacant lot at the corner of Pierce Street and Sauer Street for 3 weeks and cou|Neighborhoods 2500143106|2500143106|1602 HAMBLEN RD HOUSTON TX 77339|30.0279|-95.2317|Routed|2025-04-17 17:56:21.0000000||Missed Garbage Pickup - 2500143106 - 1602 HAMBLEN RD|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|GNEHSA|E|336K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 22:57:26.0000000|3160777.5000000000|13940496.0000000000|1602 HAMBLEN RD|HOUSTON|TX|77339|0964370000006|2025-04-17 22:56:21.0000000|KINGWOOD AREA||NETU110|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/17/2025 5:57:26||on 2500140189 previous report was never picked up/please go back|Solid Waste Management 2500143105|2500143105|4534 BENNING DR HOUSTON TX 77035|29.6572|-95.454|Routed|2025-04-17 17:54:20.0000000||Container Repair - 2500143105 - 4534 Benning Dr|Container Repair|10 Calendar Days|Apr 28 2025 9:05PM|SW|K|571D|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-18 21:05:59.0000000|3094541.2500000000|13803584.0000000000|4534 BENNING DR|HOUSTON|TX|77035|0842230000024|2025-04-17 22:54:20.0000000|NEAR SOUTHWEST||SWTH114|THURSDAY|SW|SETH-A-05|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Container Repair Referre||Wobbly Trash can wheel needs replacing. Can is okay just needs a new wheel Replace trash can|311 HelpLine 2500143104|2500143104|1829 KEENE ST HOUSTON TX 77009|29.7755|-95.3625|Routed|2025-04-17 17:53:59.0000000||Missed Yard Waste Pickup - 2500143104 - 1829 KEENE ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 10:00PM|NE|H|493G|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 22:59:04.0000000|3122255.6400000000|13847453.5500000000|1829 KEENE ST|HOUSTON|TX|77009|1251470010003|2025-04-17 22:53:59.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/17/2025 5:59:04||You can't have people put their yard waste in bags that disintegrate after a week and then just not pick them up. I've had to re-bag the same shit twice now and it's been...a month or more?|Solid Waste Management 2500143103|2500143103|11931 ALIEF PLACE DR HOUSTON TX 77072|29.7114|-95.5897|Routed|2025-04-17 17:53:56.0000000||Missed Recycling Pickup - 2500143103 - 11931 ALIEF PLACE DR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|F|529E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 22:55:14.0000000|3050885.5000000000|13822007.0000000000|11931 ALIEF PLACE DR|HOUSTON|TX|77072|1142550020010|2025-04-17 22:53:56.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Recycling Pickup 4/17/2025 5:55:1||entire street was missed|Solid Waste Management 2500143102|20522127-2500143102|13107 REMME RIDGE LN HOUSTON TX 77047|29.6161|-95.4109|Routed - Integrated|2025-04-17 17:53:42.0000000||Water Leak - 20522127-2500143102 - 13107 REMME RIDGE LN|Water Leak|10 Calendar Days|Apr 27 2025 10:54PM|SW|D|572Q|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 22:54:16.0000000|3108686.0000000000|13789031.0000000000|13107 REMME RIDGE LN|HOUSTON|TX|77047|1250530040059|2025-04-17 22:53:42.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:52:39||NULL|Public Works 2500143101|12697275-2500143101|803 W 24TH ST HOUSTON TX 77008|29.8081|-95.4125|Service Completed|2025-04-17 17:53:19.0000000|Apr 18 2025 5:43AM|Street Hazard - 12697275-2500143101 - 803 W 24Th St|Street Hazard|10 Calendar Days|Apr 27 2025 10:53PM|NW|C|452U|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 22:53:19.0000000|3106027.0000000000|13858816.0000000000|803 W 24TH ST|HOUSTON|TX|77008|0200320000044|2025-04-17 22:53:19.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Please connect the sidewalk at 24th and Durham it's about a 20ft run that would keep us from having to take strollers into the street on a busy corner.|Resolution :07. Investigation / Inspection completedClose Comments :No safety hazard found no action needed 2500143100|2500143100|610 VINCENT ST HOUSTON TX 77009|29.797|-95.3727|Routed|2025-04-17 17:53:04.0000000||Recycling Cart Replace - 2500143100 - 610 VINCENT ST|Recycling Cart Replace|14 Calendar Days|May 1 2025 10:54PM|NW|H|453Y|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-17 22:54:05.0000000|3118754.7500000000|13855181.0000000000|610 VINCENT ST|HOUSTON|TX|77009|0331110550001|2025-04-17 22:53:04.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|1st Friday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Recycling Cart Replace 4/17/2025 5:54||3033-7872-2191|Solid Waste Management 2500143099|2500143099|9646 BEVERLY HILL ST HOUSTON TX 77063|29.729|-95.538|Routed|2025-04-17 17:51:42.0000000||Missed Yard Waste Pickup - 2500143099 - 9646 BEVERLY HILL ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 10:00PM|SW|F|490W|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 22:53:03.0000000|3067084.2500000000|13828880.0000000000|9646 BEVERLY HILL ST|HOUSTON|TX|77063|0930090000030|2025-04-17 22:51:42.0000000|MID WEST||SWMO116|MONDAY|SW|SWMO-A-09|MONDAY-A|SW|S|1st Friday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Yard Waste Pickup 4/17/2025 5:53:0||Citizen driver only serviced the neighbor across the street.|Solid Waste Management 2500143098|2500143098|5195 SCOTT ST HOUSTON 77004|29.7123|-95.3556|Routed|2025-04-17 17:50:59.0000000||HPW Escalation - 2500143098 - 5200 SCOTT ST|HPW Escalation|3 Working Days|Apr 23 2025 1:07PM|SE|D|533H|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-17 22:51:42.0000000|3125227.0000000000|13824589.0000000000|5195 SCOTT ST|HOUSTON||77004|0691160030029|2025-04-17 22:50:59.0000000|MACGREGOR|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Thursday|SE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created HPW Escalation 4/17/2025 5:51:42 PM||+++ ADDRESS WARNING +++Entered Address: 5200 SCOTT STValidated Address: 5195 SCOTT ST - Address Id: 2093897+++ ADDRESS WARNING +++|Public Works 2500143097|2500143097|11175 KATY FWY HOUSTON TX 77079|29.7829|-95.5787|Not City Responsibility|2025-04-17 17:50:29.0000000|Apr 18 2025 9:29AM|Health Code - 2500143097 - 11175 KATY FWY|Health Code|55 Calendar Days|Jun 11 2025 10:52PM|NW|G|489B|Health|Environmental Health|Health Code|1|Resolved|2025-04-17 22:52:31.0000000|3053613.0000000000|13848079.0000000000|11175 KATY FWY|HOUSTON|TX|77079|1157860010002|2025-04-17 22:50:29.0000000|MEMORIAL||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Address is classified in HCAD as a hotel/motel. City ordinances||NULL|Address is classified in HCAD as a hotel/motel. City ordinances do not apply. 2500143096|2500143096|4323 SANFORD RD HOUSTON 77035|29.6576|-95.45|Routed|2025-04-17 17:49:18.0000000||Liaison Comm - 2500143096 - 4323 SANFORD RD|Liaison Comm|5 Working Days|Apr 25 2025 1:07PM|SW|K|571D|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 22:49:41.0000000|3095789.0000000000|13803750.0000000000|4323 SANFORD RD|HOUSTON||77035|0851940000011|2025-04-17 22:49:18.0000000|NEAR SOUTHWEST||SWTH114|THURSDAY|SW|SETH-A-05|THURSDAY-A|SE|S|3rd Wednesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Liaison Comm 4/17/2025 5:49:41 PM||overdue still waiting to be serviced.|311 HelpLine 2500143095|12697273-2500143095|3413 FOUNTAIN VIEW DR HOUSTON TX 77057|29.7282|-95.4841|Routed - Integrated|2025-04-17 17:48:53.0000000||Street Hazard - 12697273-2500143095 - 3409 FOUNTAIN VIEW DR|Street Hazard|10 Calendar Days|Apr 27 2025 10:48PM|SW|J|491X|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 22:48:57.0000000|3084271.7500000000|13829038.0000000000|3413 FOUNTAIN VIEW DR|HOUSTON|TX|77057|0741650030065|2025-04-17 22:48:53.0000000|MID WEST|Harris County PID#2|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 12:51:39||+++ ADDRESS WARNING +++Entered Address: 3409 FOUNTAIN VIEW DRValidated Address: 3413 FOUNTAIN VIEW DR - Address Id: 1189887+++ ADDRESS WARNING +++median endcap needs curb repairs it's accross the street from ACE Complete repairs headed northbound.|Public Works 2500143094|2500143094|7522 MAGNOLIA ST HOUSTON TX 77023|29.7186|-95.2938|Routed|2025-04-17 17:48:17.0000000||Recycling Cart Repair - 2500143094 - 7522 MAGNOLIA ST|Recycling Cart Repair|14 Calendar Days|May 1 2025 10:51PM|SE|I|535A|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-17 22:51:31.0000000|3144685.2500000000|13827477.0000000000|7522 MAGNOLIA ST|HOUSTON|TX|77023|0660720110006|2025-04-17 22:48:17.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO117|MONDAY|SE|SEMO-B-01|MONDAY-B|SE|S|1st Tuesday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Recycling Cart Repair 4/17/2025 5:51:31||previous case closed without providing replacement lid or container/ still missing lid/ acct 0246-1240-1158|Solid Waste Management 2500143093|2500143093|7814 PEACHTREE ST HOUSTON TX 77016|29.8317|-95.3148|Routed|2025-04-17 17:47:26.0000000||Missed Recycling Pickup - 2500143093 - 7814 PEACHTREE ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|B|454L|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 22:48:48.0000000|3136729.0000000000|13868370.0000000000|7814 PEACHTREE ST|HOUSTON|TX|77016|0660260090213|2025-04-17 22:47:26.0000000|TRINITY / HOUSTON GARDENS||NETU113|TUESDAY|NE|NWTU-A-01|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Missed Recycling Pickup 4/17/2025 5:48:||neighborhood missed|Solid Waste Management 2500143092|12697274-2500143092|2020 HAMILTON ST HOUSTON TX 77003|29.7448|-95.3631|Service Completed|2025-04-17 17:47:20.0000000|Apr 18 2025 2:29PM|Traffic Signal Maintenance - 12697274-2500143092 - HAMILTON ST PIERCE ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 10:48PM|SW|D|493U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 22:48:31.0000000|3122228.5000000000|13836137.0000000000|2020 HAMILTON ST|HOUSTON|TX|77003|none|2025-04-17 22:47:20.0000000|MIDTOWN|Midtown MD|||NW|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: HAMILTON ST PIERCE STValidated Address: 2020 HAMILTON ST - Address Id: 1913849+++ ADDRESS WARNING +++signal is hanging from wire|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500143091|20522123-2500143091|1122 FRISCO ST HOUSTON TX 77022|29.8188|-95.3571|Routed - Integrated|2025-04-17 17:46:24.0000000||Sewer Wastewater - 20522123-2500143091 - 1122 FRISCO ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 10:47PM|NE|H|453R|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-17 22:47:59.0000000|3123475.5000000000|13863240.0000000000|1122 FRISCO ST|HOUSTON|TX|77022|0570500000010|2025-04-17 22:46:24.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:52:42||backing up inside and flooding in house . Please make contact per request of Mrs. Valera|Public Works 2500143090|2500143090|105 DETERING ST HOUSTON TX 77007|29.7634|-95.4164|Routed|2025-04-17 17:46:21.0000000||Missed Recycling Pickup - 2500143090 - 126 Detering St|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|C|492L|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 22:46:21.0000000|3105291.5000000000|13842518.0000000000|105 DETERING ST|HOUSTON|TX|77007|1231800000001|2025-04-17 22:46:21.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 126 Detering St Validat||+++ ADDRESS Warning +++Entered Address: 126 Detering StValidated Address: 105 DETERING ST - Address Id: 3129427+++ ADDRESS Warning +++Missed recycling pickup (again.)..Recycling pickup missed again on all of Detering St. Why has recycling pickup become onc|Solid Waste Management 2500143089|20522124-2500143089|11607 TRAILMONT DR HOUSTON TX 77077|29.7429|-95.5819|Routed - Integrated|2025-04-17 17:45:59.0000000||Water Leak - 20522124-2500143089 - 11607 TRAILMONT DR|Water Leak|10 Calendar Days|Apr 27 2025 10:47PM|SW|G|489T|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 22:47:11.0000000|3053025.0000000000|13833492.0000000000|11607 TRAILMONT DR|HOUSTON|TX|77077|1111040000035|2025-04-17 22:45:59.0000000|BRIAR FOREST||NWMO102|MONDAY|NW|NWMO-A-10|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Water Leak 4/17/2025 5:47:11 PM||NULL|Public Works 2500143088|20522126-2500143088|507 CAPPAMORE ST HOUSTON TX 77013|29.7797|-95.2429|Service Completed|2025-04-17 17:45:48.0000000|Apr 18 2025 12:24PM|Sewer Wastewater - 20522126-2500143088 - 523 CAPPAMORE|Sewer Wastewater|1 Calendar Day|Apr 18 2025 10:50PM|NE|I|496E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 22:50:13.0000000|3160181.7500000000|13850165.0000000000|507 CAPPAMORE ST|HOUSTON|TX|77013|0931610000093|2025-04-17 22:45:48.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:23:58 PM - Case # 20522126 -2500143088: All investi||+++ ADDRESS WARNING +++Entered Address: 523 CAPPAMOREValidated Address: 507 CAPPAMORE ST - Address Id: 68397+++ ADDRESS WARNING +++|4/18/2025 12:23:58 PM - Case # 20522126 -2500143088: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143087|2500143087|1601 COLUMBIA ST HOUSTON TX 77008|29.8001|-95.3936|Routed|2025-04-17 17:45:18.0000000||Missed Garbage Pickup - 2500143087 - 1601 Columbia St|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|C|453W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 22:45:18.0000000|3112107.7500000000|13856113.0000000000|1601 COLUMBIA ST|HOUSTON|TX|77008|0201100000037|2025-04-17 22:45:18.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Missed garbage pick up. All other cans on the street picked up. Looks like pick up was possibly attempted but attempt left can severely dented. It was not like that prior to today the can is brand new.|Solid Waste Management 2500143086|2500143086|8511 WATEKA DR HOUSTON TX 77074|29.6864|-95.5233|Routed|2025-04-17 17:44:19.0000000||Missed Heavy Trash Pickup - 2500143086 - 8511 Wateka Dr|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:07PM|SW|J|530P|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 22:44:19.0000000|3072228.2500000000|13813504.0000000000|8511 WATEKA DR|HOUSTON|TX|77074|0730200000049|2025-04-17 22:44:19.0000000|BRAEBURN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Missed heavy trash pickup|Solid Waste Management 2500143085|307259-2500143085|8410 BRAE ACRES RD HOUSTON TX 77074|29.6873|-95.5224|Routed - Integrated|2025-04-17 17:43:20.0000000||Nuisance On Property - 307259-2500143085 - 8410 Brae Acres Rd|Nuisance On Property|180 Working Days|Jan 7 2026 11:00PM|SW|J|530P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 22:43:20.0000000|3072494.7500000000|13813843.0000000000|8410 BRAE ACRES RD|HOUSTON|TX|77074|0730200000039|2025-04-17 22:43:20.0000000|BRAEBURN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Dead tree on property. Needs to be cut down before it falls. near street.|Neighborhoods 2500143084|2500143084|3122 CONWAY ST HOUSTON TX 77025|29.6941|-95.4259|Routed|2025-04-17 17:42:28.0000000||Missed Garbage Pickup - 2500143084 - 3122 CONWAY ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|K|532K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 22:43:33.0000000|3103044.7500000000|13817257.0000000000|3122 CONWAY ST|HOUSTON|TX|77025|0772030220013|2025-04-17 22:42:28.0000000|BRAESWOOD||SWTH119|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/17/2025 5:43:33||NULL|Solid Waste Management 2500143083|12697272-2500143083|614 LINDENWOOD DR HUNTERS CREEK TX 77024|29.7771|-95.4873|Service Completed|2025-04-17 17:41:32.0000000|Apr 17 2025 6:37PM|Traffic Signal Maintenance - 12697272-2500143083 - Memorial Dr|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 10:41PM|NW||491E|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 22:41:32.0000000|3082648.2500000000|13846819.0000000000|614 LINDENWOOD DR|HUNTERS CREEK|TX|77024|0760990030051|2025-04-17 22:41:32.0000000||||||||||||||1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS Warning +++Entered Address: Memorial DrValidated Address: 614 LINDENWOOD DR - Address Id: 242142+++ ADDRESS Warning +++Can't see west bound traffic lights when approaching.|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12692924 2500143082|2500143082|9326 BANKSIDE DR HOUSTON TX 77031|29.6623|-95.5424|Service Completed|2025-04-17 17:38:48.0000000|Apr 17 2025 6:29PM|Missed Garbage Pickup - 2500143082 - 9326 BANKSIDE DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SW|J|530W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 22:40:05.0000000|3066426.2500000000|13804591.0000000000|9326 BANKSIDE DR|HOUSTON|TX|77031|1040310000023|2025-04-17 22:38:48.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-01|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced at 10:24am per routeware||NULL|address serviced at 10:24am per routeware 2500143081|2500143081|6250 FOXHUNTER RD HOUSTON 77049|29.816|-95.2105|Routed|2025-04-17 17:37:13.0000000||SWM Escalation - 2500143081 - 6250 FOXHUNTER RD|SWM Escalation|3 Working Days|Apr 23 2025 1:07PM|NE|I|456R|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 22:38:04.0000000|3169950.5000000000|13863700.0000000000|6250 FOXHUNTER RD|HOUSTON||77049|1149330170030|2025-04-17 22:37:13.0000000|HUNTERWOOD||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/17/2025 5:38:04 PM||acct# 432742157188address: 6250 Foxhunter3/22|Solid Waste Management 2500143080|2500143080|919 DOROTHY ST HOUSTON TX 77008|29.7876|-95.4091|Routed|2025-04-17 17:37:06.0000000||Missed Garbage Pickup - 2500143080 - 919 DOROTHY ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|C|492D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 22:42:11.0000000|3107320.3500000000|13851415.5800000000|919 DOROTHY ST|HOUSTON|TX|77008|0600850090015|2025-04-17 22:37:06.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/17/2025 5:42:11 PM||All cans on our street were picked up except ours. The can was instead knocked over with garbage spilling into yard. The can was not heavy and the lid was completely closed with no trash sticking out.|Solid Waste Management 2500143079|12697271-2500143079|1950 ELLA BLVD HOUSTON TX 77008|29.8042|-95.4293|Service Completed|2025-04-17 17:34:45.0000000|Apr 17 2025 5:47PM|Traffic Signal Maintenance - 12697271-2500143079 - E T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 10:36PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 22:36:06.0000000|3100840.2500000000|13857226.0000000000|1950 ELLA BLVD|HOUSTON|TX|77008|none|2025-04-17 22:34:45.0000000|GREATER HEIGHTS||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: E T C JESTER BLVD ELLA BLVDValidated Address: 1950 ELLA BLVD - Address Id: 45047+++ ADDRESS WARNING +++lights stuck on red and left turn signals is flashing E T C Jester Blvd Ella Blvd|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697217 2500143078|20522121-2500143078|3802 WHEELER ST HOUSTON TX 77004|29.7193|-95.3525|Service Completed|2025-04-17 17:34:16.0000000|Apr 18 2025 8:42AM|Water Leak - 20522121-2500143078 - 3802 WHEELER ST|Water Leak|10 Calendar Days|Apr 27 2025 10:36PM|SE|D|533D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 22:36:55.0000000|3126069.5000000000|13827134.0000000000|3802 WHEELER ST|HOUSTON|TX|77004|1395160010001|2025-04-17 22:34:16.0000000|MACGREGOR|Greater Southeast MD|||SE|||SW|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:41:19 AM - Case # 20522121 -2500143078: An investiga||On scott between Wheeler and Alabama|4/18/2025 8:41:19 AM - Case # 20522121 -2500143078: An investigation has been completed and a leak was not found at this location. 2500143077|2500143077|4102 MONA LEE LN HOUSTON TX 77080|29.8311|-95.5114|Routed|2025-04-17 17:33:38.0000000||Parking Violation - 2500143077 - 4102 Mona Lee Ln|Parking Violation|19 Calendar Days|May 6 2025 10:33PM|NW|A|450M|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 22:33:38.0000000|3074441.5000000000|13866244.0000000000|4102 MONA LEE LN|HOUSTON|TX|77080|0962220000579|2025-04-17 22:33:38.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-02|FRIDAY-A|NW|S|4th Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||Neighbor blocks residents across the street from backing out of driveway and parks work trucks in the street and below driveway.must park vehicles at business site and not residence|Parking Management 2500143076|20522122-2500143076|8922 BERTWOOD ST HOUSTON TX 77016|29.8427|-95.3096|Service Completed|2025-04-17 17:33:37.0000000|Apr 17 2025 6:40PM|Sewer Wastewater - 20522122-2500143076 - 8922 BERTWOOD ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 10:36PM|NE|B|454H|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 22:36:51.0000000|3138251.2500000000|13872417.0000000000|8922 BERTWOOD ST|HOUSTON|TX|77016|0700530120011|2025-04-17 22:33:37.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 6:39:24 PM - Case # 20522122 -2500143076: All investig||Citizen is certain that there is a strong sewer odor coming from outside. Believes issue coming from the manhole at the easement behind her home behind the church. she is asking for the manhole to be cleaned out.|4/17/2025 6:39:24 PM - Case # 20522122 -2500143076: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143075|2500143075|9603 CIBOLO ST HOUSTON TX 77013|29.8002|-95.2581|Routed|2025-04-17 17:33:28.0000000||Missed Garbage Pickup - 2500143075 - 9603 CIBOLO ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|I|455Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 22:35:25.0000000|3155052.0000000000|13857485.0000000000|9603 CIBOLO ST|HOUSTON|TX|77013|0843970000002|2025-04-17 22:33:28.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/17/2025 5:35:25||9603 CIBOLO ST|Solid Waste Management 2500143074|2500143074|1822 GILLETTE ST HOUSTON TX 77019|29.7521|-95.3832|Routed|2025-04-17 17:31:18.0000000||SWM Escalation - 2500143074 - 1612A W WEBSTER ST|SWM Escalation|3 Working Days|Apr 23 2025 1:07PM|NW|C|493P|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 22:32:56.0000000|3115946.5000000000|13838764.0000000000|1822 GILLETTE ST|HOUSTON|TX|77019|1252100010006|2025-04-17 22:31:18.0000000|FOURTH WARD||NWMO124|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/17/2025 5:32:56 PM||+++ ADDRESS WARNING +++Entered Address: 1612 W WEBSTER STValidated Address: 1822 GILLETTE ST - Address Id: 22551+++ ADDRESS WARNING +++432821717084|Solid Waste Management 2500143073|20522120-2500143073|4201 ORANGE ST HOUSTON 77020|29.7743|-95.3284|Routed - Integrated|2025-04-17 17:30:15.0000000||Sewer Wastewater - 20522120-2500143073 - 4201 ORANGE ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 10:31PM|NE|B|494F|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-17 22:31:07.0000000|3133059.7500000000|13847368.0000000000|4201 ORANGE ST|HOUSTON||77020|0591550010001|2025-04-17 22:30:15.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 13:14:44||DO NOT RUN Per O. Diaz generate trace for reinvestigation.|Public Works 2500143072|2500143072|1723 WATKIN WAY HOUSTON TX 77015|29.76|-95.2134|Routed|2025-04-17 17:29:30.0000000||Missed Garbage Pickup - 2500143072 - 1723 WATKIN WAY|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NE|E|496L|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 22:30:06.0000000|3169699.5000000000|13843309.0000000000|1723 WATKIN WAY|HOUSTON|TX|77015|0670800290008|2025-04-17 22:29:30.0000000|NORTHSHORE||NETH102|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/17/2025 5:30:06||1723 WATKIN WAY|Solid Waste Management 2500143071|20522125-2500143071|4200 STERLING ST HOUSTON TX 77051|29.6685|-95.3659|Service Completed|2025-04-17 17:29:25.0000000|Apr 18 2025 9:28AM|Water Leak - 20522125-2500143071 - 4200 STERLING ST|Water Leak|10 Calendar Days|Apr 27 2025 10:47PM|SE|D|533Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 22:47:20.0000000|3122386.5000000000|13808532.0000000000|4200 STERLING ST|HOUSTON|TX|77051|0641680240001|2025-04-17 22:29:25.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:27:14 AM - Case # 20522125 -2500143071: All investig||4200 sterling|4/18/2025 9:27:14 AM - Case # 20522125 -2500143071: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143070|2500143070|1715 BOSTIC ST HOUSTON TX 77093|29.8366|-95.353|Routed|2025-04-17 17:29:11.0000000||Missed Heavy Trash Pickup - 2500143070 - 1715 BOSTIC ST|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:07PM|NE|H|453H|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 22:29:50.0000000|3124567.5000000000|13869757.0000000000|1715 BOSTIC ST|HOUSTON|TX|77093|0650450010374|2025-04-17 22:29:11.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Missed Heavy Trash Pickup 4/17/2025 5:29:||Only one missed|Solid Waste Management 2500143069|12697268-2500143069|9096 RAILWOOD DR HOUSTON TX 77078|29.8248|-95.2498|Routed - Integrated|2025-04-17 17:28:11.0000000||Street Condition - 12697268-2500143069 - 9111-9207 Railwood Dr|Street Condition|30 Calendar Days|May 17 2025 10:28PM|NE|B|455M|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 22:28:11.0000000|3157415.0000000000|13866512.0000000000|9096 RAILWOOD DR|HOUSTON|TX|77078|1076730000004|2025-04-17 22:28:11.0000000|EAST HOUSTON||||NE|||NW|||NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/17/2025 12:43:36||+++ ADDRESS Warning +++Entered Address: 9111-9207 Railwood DrValidated Address: 9096 RAILWOOD DR - Address Id: 523877+++ ADDRESS Warning +++2ND REQUEST FOR SINKING STREET CONDITION PREVIOUSLY CLOSED|Public Works 2500143068|2500143068|8047 GROW LN HOUSTON TX 77040|29.8483|-95.5137|Routed|2025-04-17 17:27:49.0000000||Health Code - 2500143068 - 8047 GROW LN|Health Code|55 Calendar Days|Jun 12 2025 12:41PM|NW|A|450C|Health|Environmental Health|Health Code|0|Active|2025-04-18 12:41:46.0000000|3073518.2500000000|13872461.0000000000|8047 GROW LN|HOUSTON|TX|77040|1061230000001|2025-04-17 22:27:49.0000000|FAIRBANKS / NORTHWEST CROSSING||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Case Reclassified From MultiFamily Habitability Violation||Quail Creek Apartments: ongoing issue in apartment that are not being addressed leaks mice mildew mold no hot water. issue becoming dangerous of citizen and son health issue and damaged. please make cc thank you|Public Works 2500143067|12697269-2500143067|12033 ROYAL OAKS RUN DR HOUSTON TX 77082|29.7245|-95.5924|Service Completed|2025-04-17 17:27:32.0000000|Apr 18 2025 11:11AM|Traffic Signal Maintenance - 12697269-2500143067 - WESTPARK DR W HOUSTON CENTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 10:29PM|SW|F|489W|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 22:29:13.0000000|3049970.2500000000|13826839.0000000000|12033 ROYAL OAKS RUN DR|HOUSTON|TX|77082|1397970020043|2025-04-17 22:27:32.0000000|WESTCHASE||||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... intersec||+++ ADDRESS WARNING +++Entered Address: WESTPARK DR W HOUSTON CENTER BLVDValidated Address: 12033 ROYAL OAKS RUN DR - Address Id: 2049249+++ ADDRESS WARNING +++Mr. smith is requesting contact at 8327231652 ///Westpark Dr W Houston Center Blvd|Resolution :38. Task CompletedClose Comments :intersection ok at this time 2500143066|2500143066|4058 SUE ELLEN ST HOUSTON 77087|29.6993|-95.3101|Routed|2025-04-17 17:27:20.0000000||SWM Escalation - 2500143066 - 4058 SUE ELLEN ST|SWM Escalation|3 Working Days|Apr 23 2025 1:07PM|SE|I|534L|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 22:27:43.0000000|3139720.0000000000|13820297.0000000000|4058 SUE ELLEN ST|HOUSTON||77087|0760610050015|2025-04-17 22:27:20.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/17/2025 5:27:43 PM||container is cracked on the side and is missing the lid|Solid Waste Management 2500143065|2500143065|10234 MIDDLEGLEN LN HOUSTON TX 77034|29.6189|-95.1995|Routed|2025-04-17 17:27:18.0000000||Missed Garbage Pickup - 2500143065 - 10234 MIDDLEGLEN LN|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|SE|E|576R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 22:28:21.0000000|3175777.0000000000|13792181.0000000000|10234 MIDDLEGLEN LN|HOUSTON|TX|77034|1244450020007|2025-04-17 22:27:18.0000000|SOUTH BELT / ELLINGTON||SETH102|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Missed Garbage Pickup 4/17/2025 5:28:21||10234 MIDDLEGLEN LN- missed trash - Per Routeware- collected.// ongoing issue with trash not being collected.|Solid Waste Management 2500143064|2500143064|1111 LOVETT BLVD HOUSTON TX 77006|29.7434|-95.393|Reclassified|2025-04-17 17:26:10.0000000||Street Hazard - 2500143064 - 1116-1118 Lovett Blvd|Street Hazard|10 Calendar Days|Apr 28 2025 9:07PM|SW|C|493S|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-18 21:07:36.0000000|3112931.5000000000|13835475.0000000000|1111 LOVETT BLVD|HOUSTON|TX|77006|none|2025-04-17 22:26:10.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Street Hazard Referred t||+++ ADDRESS Warning +++Entered Address: 1116-1118 Lovett BlvdValidated Address: 1111 LOVETT BLVD - Address Id: 3125867+++ ADDRESS Warning +++Curb on city esplanade completely destroyed. Needs to be repaired destroyed city curb|311 HelpLine 2500143063|12697270-2500143063|5143 CLAY ST HOUSTON TX 77023|29.7346|-95.3229|Routed - Integrated|2025-04-17 17:26:07.0000000||Traffic Signs - 12697270-2500143063 - 5143 Clay St|Traffic Signs|14 Working Days|May 7 2025 10:00PM|NE|I|494X|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 22:26:07.0000000|3135284.5000000000|13832983.0000000000|5143 CLAY ST|HOUSTON|TX|77023|0552360000012|2025-04-17 22:26:07.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:31:33||Missing "Clay" and "Henninger" street signs at this cross intersection.|Public Works 2500143062|2500143062|1506 EBERHARD ST HOUSTON TX 77019|29.7538|-95.3949|Routed|2025-04-17 17:25:54.0000000||Missed Recycling Pickup - 2500143062 - 1506 EBERHARD ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|C|493N|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 22:31:27.0000000|3112220.0000000000|13839252.0000000000|1506 EBERHARD ST|HOUSTON|TX|77019|1359200010002|2025-04-17 22:25:54.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Missed Recycling Pickup 4/17/2025 5:31:||block missed|Solid Waste Management 2500143061|12697265-2500143061|2556 HAMILTON ST HOUSTON TX 77004|29.7408|-95.3664|Service Completed|2025-04-17 17:24:56.0000000|Apr 17 2025 5:29PM|Traffic Signal Maintenance - 12697265-2500143061 - MCGOWEN ST HAMILTON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 10:25PM|SW|D|493U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 22:25:44.0000000|3121398.5000000000|13834892.0000000000|2556 HAMILTON ST|HOUSTON|TX|77004|0190170000008|2025-04-17 22:24:56.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: MCGOWEN ST HAMILTON STValidated Address: 2556 HAMILTON ST - Address Id: 8141+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697241 2500143060|12697266-2500143060|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-17 17:23:14.0000000|Apr 17 2025 5:29PM|Traffic Signal Maintenance - 12697266-2500143060 - ELLA BLVD W T C JESTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 10:23PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 22:23:46.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-17 22:23:14.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: ELLA BLVD W T C JESTER BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++ELLA BLVD W T C JESTER BLVD|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697217 2500143059|2500143059|8819 MARTIN LUTHER KING BLVD HOUSTON TX 77033|29.6554|-95.3361|Routed|2025-04-17 17:22:56.0000000||Container Repair - 2500143059 - 8819 MARTIN LUTHER KING BLVD|Container Repair|10 Calendar Days|Apr 27 2025 10:24PM|SE|D|574A|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 22:24:14.0000000|3131994.0000000000|13804072.0000000000|8819 MARTIN LUTHER KING BLVD|HOUSTON|TX|77033|1051430000023|2025-04-17 22:22:56.0000000|SOUTH PARK||SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Container Repair 4/17/2025 5:24:14 PM||wheels and lid are broken|Solid Waste Management 2500143057|20522119-2500143057|1458 TRACE DR HOUSTON TX 77077|29.7546|-95.6112|Service Completed|2025-04-17 17:21:28.0000000|Apr 18 2025 11:00AM|Water Leak - 20522119-2500143057 - BEACONSHIRE RD BRIAR FOREST DR|Water Leak|10 Calendar Days|Apr 27 2025 10:23PM|NW|G|488Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 22:23:35.0000000|3043646.2500000000|13837566.0000000000|1458 TRACE DR|HOUSTON|TX|77077|1140490030025|2025-04-17 22:21:28.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:00:05 AM - Case # 20522119 -2500143057: Dear Custom||+++ ADDRESS WARNING +++Entered Address: BEACONSHIRE RD BRIAR FOREST DRValidated Address: 1458 TRACE DR - Address Id: 1209065+++ ADDRESS WARNING +++beaconshire briar forest|4/18/2025 11:00:05 AM - Case # 20522119 -2500143057: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500143056|12697267-2500143056|1243 W 26TH ST HOUSTON TX 77008|29.8097|-95.4218|Service Completed|2025-04-17 17:20:17.0000000|Apr 18 2025 12:57PM|Pothole - 12697267-2500143056 - 1243 W 26TH ST|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|NW|C|452U|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 22:25:21.0000000|3103042.2400000000|13859274.0100000000|1243 W 26TH ST|HOUSTON|TX|77008|1357900010001|2025-04-17 22:20:17.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-01|THURSDAY-B|NW||3rd Wednesday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||The pothole is near the middle of the road and is about 3 feet across and deep.|Resolution :08. Maintenance repair has been completedClose Comments :Repairs completed 2500143055|2500143055|1406 YALE ST HOUSTON TX 77008|29.7584|-95.3698|No Violation Found|2025-04-17 17:20:14.0000000|Apr 18 2025 12:18PM|Parking Violation - 2500143055 - 1406 Yale St|Parking Violation|19 Calendar Days|May 6 2025 10:20PM|NW|C|452Z|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-17 22:20:14.0000000|3110485.7500000000|13854717.0000000000|1406 YALE ST|HOUSTON|TX|77008|0201520000013|2025-04-17 22:20:14.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Vehicle no longer at location no violation||This truck parks on the sidewalk every single day|Vehicle no longer at location no violation 2500143054|2500143054|12802 STILES LN HOUSTON TX 77099|29.6606|-95.5978|Routed|2025-04-17 17:19:14.0000000||Bandit Sign - 2500143054 - S DAIRY ASHFORD RD W BELLFORT AVE|Bandit Sign|14 Working Days|May 7 2025 10:00PM|SW|F|528Z|Neighborhoods|Investigations|Bandit Sign|0|Active|2025-04-17 22:20:07.0000000|3048833.0000000000|13803480.0000000000|12802 STILES LN|HOUSTON|TX|77099|0101000009901907|2025-04-17 22:19:14.0000000|ALIEF||||SW|||SW|||SW|NS BanditSign|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Bandit Sign 4/17/2025 5:20:07 PM||+++ ADDRESS WARNING +++Entered Address: S DAIRY ASHFORD RD W BELLFORT AVEValidated Address: 12802 STILES LN - Address Id: 651398+++ ADDRESS WARNING +++Bandit signs. Multiple Corner of DAIRY Ashford and West Belfort on gas station propertySusan Mino|Neighborhoods 2500143053|2500143053|3403 YOAKUM BLVD HOUSTON TX 77006|29.7422|-95.3923|Service Completed|2025-04-17 17:16:18.0000000|Apr 18 2025 1:36PM|Bandit Sign - 2500143053 - 3403 Yoakum Blvd|Bandit Sign|14 Working Days|May 7 2025 10:00PM|SW|C|493S|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-17 22:16:18.0000000|3113170.5000000000|13835049.0000000000|3403 YOAKUM BLVD|HOUSTON|TX|77006|1387730010003|2025-04-17 22:16:18.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|NS BanditSign|FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|1 sign confiscated||What a joke. The weed store is advertising directly across from Covenant House. A place where youth are trying to recover from homelessness and addiction.|1 sign confiscated 2500143052|12697263-2500143052|1801 ELLA BLVD HOUSTON TX 77008|29.802|-95.4304|Service Completed|2025-04-17 17:15:50.0000000|Apr 17 2025 5:29PM|Traffic Signal Maintenance - 12697263-2500143052 - 1801 ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 10:17PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 22:17:12.0000000|3100426.7500000000|13856437.0000000000|1801 ELLA BLVD|HOUSTON|TX|77008|1323370010001|2025-04-17 22:15:50.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Ella Blvd T C Jester Blvdall stuck on red|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697217 2500143051|2500143051|7806 WOLFIELD LN HOUSTON TX 77071|29.6554|-95.5149|Routed|2025-04-17 17:15:27.0000000||Container Replacement - 2500143051 - 7806 WOLFIELD LN|Container Replacement|10 Calendar Days|Apr 27 2025 10:16PM|SW|K|570C|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 22:16:50.0000000|3075211.7500000000|13802348.0000000000|7806 WOLFIELD LN|HOUSTON|TX|77071|1140460020008|2025-04-17 22:15:27.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Container Replacement 4/17/2025 5:16:50||432730321051// container fell in truck.|Solid Waste Management 2500143050|12697264-2500143050|818 W 43RD ST HOUSTON TX 77018|29.8274|-95.4168|Routed - Integrated|2025-04-17 17:14:44.0000000||Street Condition - 12697264-2500143050 - 818 W 43RD ST|Street Condition|30 Calendar Days|May 17 2025 10:21PM|NW|H|452L|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 22:21:20.0000000|3104445.2500000000|13865800.0000000000|818 W 43RD ST|HOUSTON|TX|77018|0660460380005|2025-04-17 22:14:44.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 12:25:35||large hole in the street causing accident hole came from utility work|Public Works 2500143048|2500143048|14423 LOCKE LN HOUSTON TX 77077|29.7371|-95.6431|Service Completed|2025-04-17 17:13:09.0000000|Apr 18 2025 4:10PM|Other - 2500143048 - 14423 Locke Ln|Other|3 Working Days|Apr 23 2025 1:07PM|SW|G|488S|311 HelpLine|311 Call Handling|Other|1|Resolved|2025-04-17 22:13:09.0000000|3033682.2500000000|13830856.0000000000|14423 LOCKE LN|HOUSTON|TX|77077|1050940000018|2025-04-17 22:13:09.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|Please contact Centerpointe Energy at 7132072222 to address y||Large item hanging on power (?) line or utility (?) linepower/utility line concern|Please contact Centerpointe Energy at 7132072222 to address your issue. Centerpointe Energy handles all powerline issues. Unfortunately this problem is not handled by the City of Houston. For more information please call 311. (If outside Houston dial 2500143047|2500143047|6923 BENDER RD HOUSTON TX 77396|29.9491|-95.282|Routed|2025-04-17 17:12:31.0000000||Container Replacement - 2500143047 - 6923 BENDER RD|Container Replacement|10 Calendar Days|Apr 27 2025 10:13PM|NE|B|375P|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 22:13:50.0000000|3145762.2500000000|13911376.0000000000|6923 BENDER RD|HOUSTON|TX|77396|0471570000096|2025-04-17 22:12:31.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Replacement 4/17/2025 5:13:50||432838866023|Solid Waste Management 2500143046|12697262-2500143046|5930 GULF FWY HOUSTON TX 77023|29.7139|-95.3148|Service Completed|2025-04-17 17:12:12.0000000|Apr 18 2025 6:51AM|Traffic Markings - 12697262-2500143046 - 5930 GULF FWY|Traffic Markings|28 Calendar Days|May 15 2025 10:13PM|SE|I|534G|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-17 22:13:05.0000000|3138083.7500000000|13825541.0000000000|5930 GULF FWY|HOUSTON|TX|77023|1309430010005|2025-04-17 22:12:12.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|||SE|||SE|||SE||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||5930 gulf fwy-6515 gulf fwy|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Concern has previously been referred to TxDot as area of concern falls within their jurisdiction. 2500143045|2500143045|802 PEDDIE ST HOUSTON TX 77008|29.799|-95.3896|Routed|2025-04-17 17:10:47.0000000||Missed Garbage Pickup - 2500143045 - 802 PEDDIE ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 10:00PM|NW|C|453W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 22:11:18.0000000|3113383.7500000000|13855738.0000000000|802 PEDDIE ST|HOUSTON|TX|77008|0520380000031|2025-04-17 22:10:47.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Missed Garbage Pickup 4/17/2025 5:11:18 P||NULL|Solid Waste Management 2500143044|2500143044|6116 TRESCON DR HOUSTON 77048|29.6134|-95.3134|Routed|2025-04-17 17:10:10.0000000||SWM Escalation - 2500143044 - 6116 TRESCON DR|SWM Escalation|3 Working Days|Apr 23 2025 1:07PM|SE|D|574U|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 22:11:05.0000000|3139671.2500000000|13789031.0000000000|6116 TRESCON DR|HOUSTON||77048|0790470080001|2025-04-17 22:10:10.0000000|MINNETEX||SEFR123|FRIDAY|SE|SEFR-B-07|FRIDAY-B|SE|S|4th Monday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/17/2025 5:11:05 PM||Needed black can for new move in|Solid Waste Management 2500143043|20522117-2500143043|12903 BURDINE ST HOUSTON TX 77085|29.6351|-95.4788|Service Completed|2025-04-17 17:07:11.0000000|Apr 17 2025 6:18PM|Water Service - 20522117-2500143043 - 12903 BURDINE ST|Water Service|2 Calendar Days|Apr 19 2025 10:08PM|SW|K|571K|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 22:08:03.0000000|3086899.0000000000|13795291.0000000000|12903 BURDINE ST|HOUSTON|TX|77085|1202620020046|2025-04-17 22:07:11.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 6:17:48 PM - Case # 20522117 -2500143043: All investig||12903 BURDINE ST|4/17/2025 6:17:48 PM - Case # 20522117 -2500143043: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143041|12697259-2500143041|7939 BELLFORT ST HOUSTON TX 77061|29.673|-95.2723|Routed - Integrated|2025-04-17 17:03:58.0000000||Street Condition - 12697259-2500143041 - 7939 BELLFORT ST|Street Condition|30 Calendar Days|May 17 2025 10:04PM|SE|I|535T|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 22:04:50.0000000|3152023.6400000000|13811091.5300000000|7939 BELLFORT ST|HOUSTON|TX|77061|0825670000016|2025-04-17 22:03:58.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE||3rd Wednesday|SE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 12:07:36||broken side walk and pot hole where fire hydrant is located|Public Works 2500143040|12697260-2500143040|1708 SAWYER ST HOUSTON TX 77007|29.7735|-95.3825|Service Completed|2025-04-17 17:02:52.0000000|Apr 18 2025 5:45AM|Street Hazard - 12697260-2500143040 - 1702 sawyer street|Street Hazard|10 Calendar Days|Apr 27 2025 10:04PM|NW|H|493F|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 22:04:11.0000000|3115907.5000000000|13846481.0000000000|1708 SAWYER ST|HOUSTON|TX|77007|0401110000008|2025-04-17 22:02:52.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: 1702 sawyer streetValidated Address: 1708 SAWYER ST - Address Id: 23595+++ ADDRESS WARNING +++1500 sawyer /south/curb is falling aprt|Resolution :07. Investigation / Inspection completedClose Comments :No safety hazard found no action needed 2500143039|12697261-2500143039|1408 E 36TH ST HOUSTON TX 77022|29.8185|-95.3806|Service Completed|2025-04-17 17:02:02.0000000|Apr 17 2025 10:39PM|Street Hazard - 12697261-2500143039 - 1420 E 36TH ST|Street Hazard|10 Calendar Days|Apr 27 2025 10:03PM|NW|H|453P|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 22:03:15.0000000|3116046.5000000000|13862883.0000000000|1408 E 36TH ST|HOUSTON|TX|77022|0591580120004|2025-04-17 22:02:02.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|2nd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Tree was||+++ ADDRESS WARNING +++Entered Address: 1420 E 36TH STValidated Address: 1408 E 36TH ST - Address Id: 148262+++ ADDRESS WARNING +++tree is Blocking the entire street|Resolution :38. Task CompletedClose Comments :Tree was cleared from right of way. 2500143038|2500143038|4826 LOTUS ST HOUSTON TX 77045|29.6346|-95.454|Duplicate|2025-04-17 17:01:53.0000000|Apr 17 2025 6:20PM|PW CIP Project - 2500143038 - 4826 LOTUS ST|PW CIP Project|5 Working Days|Apr 25 2025 1:07PM|SW|K|571M|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-17 22:06:32.0000000|3094796.2500000000|13795367.0000000000|4826 LOTUS ST|HOUSTON|TX|77045|0964900000001|2025-04-17 22:01:53.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Case is not Capital Improvement Projects (CIP) related relates||Spanish speaking resident wants information regarding street construction affecting Lotus St Stancliff St wanting to know when it's going to be completed. Additionally customer wants to buy land and build a house. However the street project is on hold|Case is not Capital Improvement Projects (CIP) related relates to Transportation Drainage Operations/ Street Assessment Department and this case is a duplicate of service request (active)12692024-2500105853 - 4826 LOTUS ST. Case closed. 2500143037|2500143037|12480 STRICK LN HOUSTON 77015|29.7603|-95.2142|Routed|2025-04-17 16:59:58.0000000||HPW Escalation - 2500143037 - 12480 STRICK LN|HPW Escalation|3 Working Days|Apr 23 2025 1:07PM|NE|E|496L|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-17 22:03:59.0000000|3169457.7500000000|13843412.0000000000|12480 STRICK LN|HOUSTON||77015|0670800300011|2025-04-17 21:59:58.0000000|NORTHSHORE||NETH102|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created HPW Escalation 4/17/2025 5:03:59 PM||12480 STRICK Sewer clogged and causing odor to the point neighbors are complaining|Public Works 2500143036|2500143036|8203 CONCHO ST HOUSTON TX 77036|29.694|-95.5292|Routed|2025-04-17 16:59:45.0000000||Container Replacement - 2500143036 - 8203 CONCHO ST|Container Replacement|10 Calendar Days|Apr 27 2025 10:00PM|SW|J|530K|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 22:00:55.0000000|3070260.5000000000|13816240.0000000000|8203 CONCHO ST|HOUSTON|TX|77036|0933540000005|2025-04-17 21:59:45.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Container Replacement 4/17/2025 5:00:55 P||damaged by the truck|Solid Waste Management 2500143035|2500143035|10406 CHAMBERS ST HOUSTON TX 77034|29.6361|-95.2285|Routed|2025-04-17 16:59:20.0000000||Add a Can - 2500143035 - 10406 CHAMBERS ST|Add a Can|14 Calendar Days|May 1 2025 10:00PM|SE|E|576K|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 22:00:42.0000000|3166367.7500000000|13798129.0000000000|10406 CHAMBERS ST|HOUSTON|TX|77034|0813780000002|2025-04-17 21:59:20.0000000|EDGEBROOK AREA||SETH115|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Add a Can 4/17/2025 5:00:42 PM||NULL|Solid Waste Management 2500143034|2500143034|4738 E O S T DR HOUSTON TX 77013|29.8044|-95.2606|Routed|2025-04-17 16:58:33.0000000||Liaison Comm - 2500143034 - 4738 E O S T DR|Liaison Comm|5 Working Days|Apr 25 2025 1:06PM|NE|I|455V|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 21:59:21.0000000|3154233.2500000000|13858975.0000000000|4738 E O S T DR|HOUSTON|TX|77013|0642060000044|2025-04-17 21:58:33.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Liaison Comm 4/17/2025 4:59:21 PM||SWM Escalation - 2500134950 - 4738 E O S T DR has been 2 months since he reported that his container was damaged can we please get an update for citizen thank you.|311 HelpLine 2500143033|2500143033|9419 SANFORD RD HOUSTON TX 77031|29.6588|-95.5435|Service Completed|2025-04-17 16:57:55.0000000|Apr 17 2025 6:02PM|Missed Garbage Pickup - 2500143033 - 9419 SANFORD RD|Missed Garbage Pickup|4 Working Days|Apr 23 2025 9:59PM|SW|J|530W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 21:59:53.0000000|3066107.2500000000|13803286.0000000000|9419 SANFORD RD|HOUSTON|TX|77031|1040410000028|2025-04-17 21:57:55.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-01|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced at 8:27am per routeware||swm missed some homes citizen can was not pickup at all 9419 SANFORD RD9419 SANFORD RD HOUSTON TX 77031 USA96GL - CartTrash - MSW04/10/2025 11:26 AMCompletedSWTH10649111 - ASLTiffany BrownPickup|address serviced at 8:27am per routeware 2500143032|20522118-2500143032|414 SCHWEIKHARDT ST HOUSTON TX 77020|29.7665|-95.3229|Service Completed|2025-04-17 16:57:31.0000000|Apr 18 2025 7:24AM|Fire Hydrant - 20522118-2500143032 - 414 schweikhardt street|Fire Hydrant|12 Calendar Days|Apr 29 2025 10:09PM|NE|B|494L|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 22:09:06.0000000|3134892.0000000000|13844582.0000000000|414 SCHWEIKHARDT ST|HOUSTON|TX|77020|0402590000008|2025-04-17 21:57:31.0000000|GREATER FIFTH WARD||||NE|||NW|||NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 7:23:57 AM - Case # 20522118 -2500143032: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 414 schweikhardt streetValidated Address: 414 SCHWEIKHARDT ST - Address Id: 119471+++ ADDRESS WARNING +++fire hydrant located near ditch right before railroad crossing sign. Gushing/geyser|4/18/2025 7:23:57 AM - Case # 20522118 -2500143032: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143031|221310-2500143031|3334 WENTWORTH ST HOUSTON TX 77004|29.7185|-95.3628|Routed - Integrated|2025-04-17 16:57:31.0000000||Tree Trim - 221310-2500143031 - 3334 WENTWORTH ST|Tree Trim|75 Calendar Days|Jul 1 2025 10:02PM|SE|D|533C|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 22:02:11.0000000|3122783.0000000000|13826751.0000000000|3334 WENTWORTH ST|HOUSTON|TX|77004|0700270020020|2025-04-17 21:57:31.0000000|MACGREGOR|Greater Southeast MD|SETU120|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/17/2025 5:02:11 PM||tree is rotten in front yard / senior citizen house 98 years old and can not cut tree herself|Parks and Recreation 2500143030|20522115-2500143030|3440 S MACGREGOR WAY HOUSTON TX 77021|29.7092|-95.3645|Service Completed|2025-04-17 16:56:15.0000000|Apr 18 2025 2:50PM|Sewer Wastewater - 20522115-2500143030 - 3440 S MACGREGOR WAY|Sewer Wastewater|1 Calendar Day|Apr 18 2025 9:57PM|SE|D|533G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 21:57:42.0000000|3122352.0000000000|13823356.0000000000|3440 S MACGREGOR WAY|HOUSTON|TX|77021|0611350540008|2025-04-17 21:56:15.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:49:38 PM - Case # 20522115 -2500143030: All investig||Caller is stating there is a problem with the sewer line|4/18/2025 2:49:38 PM - Case # 20522115 -2500143030: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143028|2500143028|15003 CHASERIDGE DR HOUSTON TX 77489|29.6088|-95.504|Routed|2025-04-17 16:55:36.0000000||Missed Garbage Pickup - 2500143028 - 15003 CHASERIDGE DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 9:56PM|SW|K|570V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 21:56:49.0000000|3079191.5000000000|13785509.0000000000|15003 CHASERIDGE DR|HOUSTON|TX|77489|2500010034500907|2025-04-17 21:55:36.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Garbage Pickup 4/17/2025 4:56:4||NULL|Solid Waste Management 2500143027|12697257-2500143027|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-17 16:54:59.0000000|Apr 17 2025 5:17PM|Traffic Signal Maintenance - 12697257-2500143027 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 9:56PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 21:56:01.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-17 21:54:59.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: W T C JESTER BLVD ELLA BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++tc jester and ella|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697217 2500143026|2500143026|4215 DAWSON LN HOUSTON TX 77051|29.6543|-95.3655|Routed|2025-04-17 16:54:24.0000000||Add a Can - 2500143026 - 4215 DAWSON LN|Add a Can|14 Calendar Days|May 1 2025 9:54PM|SE|D|573C|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 21:54:24.0000000|3122658.7500000000|13803389.0000000000|4215 DAWSON LN|HOUSTON|TX|77051|0904320000018|2025-04-17 21:54:24.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Friday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Add a Can 4/17/2025 4:54:25 PM||NULL|Solid Waste Management 2500143025|12697258-2500143025|916 W 24TH ST HOUSTON TX 77008|29.8076|-95.415|Service Completed|2025-04-17 16:54:17.0000000|Apr 18 2025 5:45AM|Street Hazard - 12697258-2500143025 - 916 W 24TH ST|Street Hazard|10 Calendar Days|Apr 27 2025 9:56PM|NW|C|452U|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 21:56:21.0000000|3105226.2500000000|13858613.0000000000|916 W 24TH ST|HOUSTON|TX|77008|0561630000317|2025-04-17 21:54:17.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||916 W 24th St the steel plate is narrow to properly cover it and the excavation is too deep for proper safety.|Resolution :07. Investigation / Inspection completedClose Comments :No safety hazard found no action needed 2500143023|2500143023|713 MERRILL ST HOUSTON TX 77009|29.7891|-95.38|Routed|2025-04-17 16:53:14.0000000||Missed Heavy Trash Pickup - 2500143023 - 713 Merrill St|Missed Heavy Trash Pickup|7 Working Days|Apr 29 2025 1:00PM|NW|H|493B|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 21:53:14.0000000|3116542.2500000000|13852247.0000000000|713 MERRILL ST|HOUSTON|TX|77009|0373160110012|2025-04-17 21:53:14.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||old fence boards|Solid Waste Management 2500143022|12697256-2500143022|802 N ELDRIDGE PKWY HOUSTON TX 77079|29.7777|-95.6182|Routed - Integrated|2025-04-17 16:52:47.0000000||Traffic Signal Maintenance - 12697256-2500143022 - MEMORIAL DR N ELDRIDGE PKWY|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 9:54PM|NW|G|488C|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-17 21:54:29.0000000|3041181.5000000000|13845854.0000000000|802 N ELDRIDGE PKWY|HOUSTON|TX|77079|1104160000016|2025-04-17 21:52:47.0000000|MEMORIAL|HCID #4 (Energy Corridor)|||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Traffic Signal Maintenance 4/17/2025 4:5||+++ ADDRESS WARNING +++Entered Address: MEMORIAL DR N ELDRIDGE PKWYValidated Address: 802 N ELDRIDGE PKWY - Address Id: 2079021+++ ADDRESS WARNING +++|Public Works 2500143021|20522116-2500143021|443 SCHWEIKHARDT ST HOUSTON TX 77020|29.7661|-95.3233|Service Completed|2025-04-17 16:52:00.0000000|Apr 18 2025 7:24AM|Fire Hydrant - 20522116-2500143021 - 443 SCHWEIKHARDT ST|Fire Hydrant|12 Calendar Days|Apr 29 2025 9:57PM|NE|B|494L|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 21:57:03.0000000|3134886.9200000000|13844529.7000000000|443 SCHWEIKHARDT ST|HOUSTON|TX|77020|0402590000008|2025-04-17 21:52:00.0000000|GREATER FIFTH WARD||||NE|||NW|||NE||FULL|12 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 7:23:06 AM - Case # 20522116 -2500143021: Dear Custome||Large amounts of water is spewing from the fire hydrant located at an abandoned building at 443 Schweikhardt Street Houston Texas 77020. This fire hydrant is located behind a home that has small kids.|4/18/2025 7:23:06 AM - Case # 20522116 -2500143021: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500143020|2500143020|11422 LEMOND DR HOUSTON TX 77016|29.8866|-95.2907|Routed|2025-04-17 16:51:59.0000000||Missed Garbage Pickup - 2500143020 - 11422 LEMOND DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 9:52PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 21:52:45.0000000|3143733.2500000000|13888546.0000000000|11422 LEMOND DR|HOUSTON|TX|77016|0913940000031|2025-04-17 21:51:59.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Garbage Pickup 4/17/2025 4:52:45 P||several blocks were missed.|Solid Waste Management 2500143018|2500143018|713 MERRILL ST HOUSTON TX 77009|29.7891|-95.38|Routed|2025-04-17 16:49:23.0000000||Missed Yard Waste Pickup - 2500143018 - 713 Merrill St|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 9:49PM|NW|H|493B|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 21:49:23.0000000|3116542.2500000000|13852247.0000000000|713 MERRILL ST|HOUSTON|TX|77009|0373160110012|2025-04-17 21:49:23.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||branches not picked up|Solid Waste Management 2500143017|2500143017|2906 SHADOWDALE DR HOUSTON TX 77043|29.8253|-95.5536|Routed|2025-04-17 16:49:08.0000000||Container Replacement - 2500143017 - 2906 SHADOWDALE DR|Container Replacement|10 Calendar Days|Apr 27 2025 9:50PM|NW|A|449M|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 21:50:43.0000000|3061110.5000000000|13863730.0000000000|2906 SHADOWDALE DR|HOUSTON|TX|77043|1057300000010|2025-04-17 21:49:08.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR119|FRIDAY|NW|NWFR-A-09|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Container Replacement 4/17/2025 4:50:43||Please have extra trash can removed previous driver did not want to removed it because it was the older bin.|Solid Waste Management 2500143016|20522114-2500143016|908 CONGRESS ST HOUSTON TX 77002|29.7623|-95.3611|Service Completed|2025-04-17 16:48:08.0000000|Apr 18 2025 10:26AM|Sewer Wastewater - 20522114-2500143016 - 908 CONGRESS ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 9:50PM|NW|H|493L|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 21:50:09.0000000|3122825.5000000000|13842666.0000000000|908 CONGRESS ST|HOUSTON|TX|77002|0010330000005|2025-04-17 21:48:08.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:25:10 AM - Case # 20522114 -2500143016: All investi||Strong smell of sewer in air|4/18/2025 10:25:10 AM - Case # 20522114 -2500143016: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143015|2500143015|916 W 24TH ST HOUSTON TX 77008|29.8076|-95.415|Service Completed|2025-04-17 16:47:59.0000000|Apr 18 2025 7:53AM|Building Code Violation - 2500143015 - 916 W 24TH ST|Building Code Violation|7 Calendar Days|Apr 24 2025 9:54PM|NW|C|452U|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-17 21:54:59.0000000|3105226.2500000000|13858613.0000000000|916 W 24TH ST|HOUSTON|TX|77008|0561630000317|2025-04-17 21:47:59.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|This address has an active project with multiple permits bought||4 townhomes are being built by contractors/construction. which they have cracks potholes excavation making it hard for citizen to drive on the street 2403440108 not sure if they have permits|This address has an active project with multiple permits bought that are subject to field inspections. This task is closed. For questions or concerns regarding a permitted project please contact the Structural Dept. at xxx-xxx-xxxx. 2500143014|20522113-2500143014|1332 ALTHEA DR HOUSTON TX 77018|29.8255|-95.4336|Service Completed|2025-04-17 16:47:35.0000000|Apr 18 2025 2:42PM|Water Leak - 20522113-2500143014 - 1332 ALTHEA DR|Water Leak|10 Calendar Days|Apr 27 2025 9:48PM|NW|C|452K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 21:48:50.0000000|3099159.7500000000|13864920.0000000000|1332 ALTHEA DR|HOUSTON|TX|77018|0730990030048|2025-04-17 21:47:35.0000000|CENTRAL NORTHWEST||NWTU107|TUESDAY|NW|NETU-B-04|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:42:27 PM - Case # 20522113 -2500143014: An investiga||demolished homed water line hit|4/18/2025 2:42:27 PM - Case # 20522113 -2500143014: An investigation has been completed and a leak was not found at this location. 2500143013|2500143013|6201 WICKERSHAM LN HOUSTON TX 77057|29.7393|-95.4931|Routed|2025-04-17 16:47:11.0000000||Water/Sewer/Drainage Billing - 2500143013 - 6201 WICKERSHAM LN|Water/Sewer/Drainage Billing|14 Calendar Days|May 1 2025 9:48PM|SW|G|491S|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-17 21:48:51.0000000|3081240.0000000000|13833031.0000000000|6201 WICKERSHAM LN|HOUSTON|TX|77057|0811560000054|2025-04-17 21:47:11.0000000|GREATER UPTOWN||||NW|||NW|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||- ACCOUNT# 1915306022-5Received a call from CAS that water bill has doubled. Was informed to call 311 and make report asking the COH to come out and check for leaks|Public Works 2500143012|20522111-2500143012|2410 FOREST OAKS BLVD HOUSTON TX 77017|29.6759|-95.2439|Service Completed|2025-04-17 16:45:24.0000000|Apr 18 2025 8:46AM|Water Leak - 20522111-2500143012 - 2410 FOREST OAKS BLVD|Water Leak|10 Calendar Days|Apr 27 2025 9:46PM|SE|E|536S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 21:46:29.0000000|3161023.0000000000|13812442.0000000000|2410 FOREST OAKS BLVD|HOUSTON|TX|77017|0772590020007|2025-04-17 21:45:24.0000000|MEADOWBROOK / ALLENDALE||SEMO122|MONDAY|SE|SEMO-B-08|MONDAY-B|SE|S|2nd Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:45:30 AM - Case # 20522111 -2500143012: An investiga||NULL|4/18/2025 8:45:30 AM - Case # 20522111 -2500143012: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500143011|2500143011|5133 MULFORD ST HOUSTON TX 77023|29.7298|-95.3248|Routed|2025-04-17 16:45:03.0000000||Dead Animal Collection - 2500143011 - 5101-5199 Mulford St|Dead Animal Collection|4 Calendar Days|Apr 21 2025 9:45PM|NE|I|494X|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 21:45:03.0000000|3134726.0000000000|13831224.0000000000|5133 MULFORD ST|HOUSTON|TX|77023|0530070000010|2025-04-17 21:45:03.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 5101-5199 Mulford St Va||+++ ADDRESS Warning +++Entered Address: 5101-5199 Mulford StValidated Address: 5133 MULFORD ST - Address Id: 160310+++ ADDRESS Warning +++Dead opossum in the middle of the streetDead opossum in the middle of the street|Solid Waste Management 2500143010|2500143010|EL PASO ST HARBOR ST HOUSTON TX 77020|29.7712|-95.2946|Routed|2025-04-17 16:43:17.0000000||Trash Dumping or Illegal Dumpsite - 2500143010 - EL PASO ST HARBOR ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 9:48PM|NE|H|495E|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 21:48:19.0000000|3143865.5700000000|13846522.1000000000|EL PASO ST HARBOR ST|HOUSTON|TX|77020|0181610000036|2025-04-17 21:43:17.0000000|DENVER HARBOR / PORT HOUSTON||NEFR108|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE||1st Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/17/2025||This illegal dumping of tires are at the corner of my street. This has never happened until now. There has been tires in the middle of the street at times. There is a car repair business literally near by. Please assist help us with this matter.|Solid Waste Management 2500143009|2500143009|6008 MOHAWK ST HOUSTON TX 77016|29.8772|-95.2985|Routed|2025-04-17 16:43:01.0000000||Missed Heavy Trash Pickup - 2500143009 - 6008 MOHAWK ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 9:51PM|NE|B|415S|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 21:44:00.0000000|3141384.0000000000|13885060.0000000000|6008 MOHAWK ST|HOUSTON|TX|77016|0731670030020|2025-04-17 21:43:01.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-05|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Heavy Trash Pickup 4/17/2025 4:44:00||NULL|Solid Waste Management 2500143008|20522112-2500143008|5454 AIRPORT BLVD HOUSTON TX 77048|29.6436|-95.3376|Service Completed|2025-04-17 16:42:39.0000000|Apr 19 2025 2:52PM|Water Leak - 20522112-2500143008 - 5454 AIRPORT BLVD|Water Leak|10 Calendar Days|Apr 27 2025 9:45PM|SE|D|574E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 21:45:44.0000000|3131655.5000000000|13799759.0000000000|5454 AIRPORT BLVD|HOUSTON|TX|77048|0913740000016|2025-04-17 21:42:39.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 2:52:32 PM - Case # 20522112 -2500143008: All investig||texaco food mart is experiencing a leak at texaco food mart|4/19/2025 2:52:32 PM - Case # 20522112 -2500143008: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500143007|2500143007|4215 DAWSON LN HOUSTON TX 77051|29.6543|-95.3655|Per Customer Request|2025-04-17 16:40:50.0000000|Apr 17 2025 4:55PM|Container Replacement - 2500143007 - 4215 DAWSON LN|Container Replacement|10 Calendar Days|Apr 27 2025 9:42PM|SE|D|573C|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-17 21:42:25.0000000|3122658.7500000000|13803389.0000000000|4215 DAWSON LN|HOUSTON|TX|77051|0904320000018|2025-04-17 21:40:50.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|services no longer needed. container is not damaged.||NULL|services no longer needed. container is not damaged. 2500143006|2500143006|6814 NARCISSUS ST HOUSTON TX 77087|29.7067|-95.2974|Routed|2025-04-17 16:39:17.0000000||Container Replacement - 2500143006 - 6814 NARCISSUS ST|Container Replacement|10 Calendar Days|Apr 27 2025 9:40PM|SE|I|534H|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 21:40:03.0000000|3143671.7500000000|13823106.0000000000|6814 NARCISSUS ST|HOUSTON|TX|77087|0601270210012|2025-04-17 21:39:17.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Container Replacement 4/17/2025 4:40:03 PM||NULL|Solid Waste Management 2500143005|2500143005|2818 CHAPMAN ST HOUSTON TX 77009|29.7871|-95.3537|Routed|2025-04-17 16:38:57.0000000||Missed Recycling Pickup - 2500143005 - 2818 CHAPMAN ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 9:39PM|NE|H|493D|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 21:39:51.0000000|3124897.7500000000|13851752.0000000000|2818 CHAPMAN ST|HOUSTON|TX|77009|0312260000001|2025-04-17 21:38:57.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Missed Recycling Pickup 4/17/2025 4:39:||missed recycle 2818 CHAPMAN ST|Solid Waste Management 2500143004|2500143004|5802 NEWQUAY ST HOUSTON TX 77085|29.6187|-95.4711|Routed|2025-04-17 16:38:13.0000000||Recycling Cart Replace - 2500143004 - 5802 NEWQUAY ST|Recycling Cart Replace|14 Calendar Days|May 1 2025 9:39PM|SW|K|571P|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-17 21:39:11.0000000|3089533.2500000000|13789416.0000000000|5802 NEWQUAY ST|HOUSTON|TX|77085|0920930000017|2025-04-17 21:38:13.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Recycling Cart Replace 4/17/2025 4:39:11 PM||153598751326// missing|Solid Waste Management 2500143003|2500143003|6606 GLADEWELL DR HOUSTON TX 77072|29.7073|-95.5683|Routed|2025-04-17 16:38:11.0000000||Container Repair - 2500143003 - 6606 GLADEWELL DR|Container Repair|10 Calendar Days|Apr 27 2025 9:39PM|SW|F|529G|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 21:39:44.0000000|3057725.0000000000|13820689.0000000000|6606 GLADEWELL DR|HOUSTON|TX|77072|1127010000027|2025-04-17 21:38:11.0000000|ALIEF||SWMO122|MONDAY|SW|SWMO-A-04|MONDAY-A|SW|S|1st Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Repair 4/17/2025 4:39:44 PM||NULL|Solid Waste Management 2500143002|2500143002|908 E 23RD ST HOUSTON TX 77009|29.8073|-95.3868|Routed|2025-04-17 16:38:02.0000000||Missed Recycling Pickup - 2500143002 - 908 E 23RD ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 9:39PM|NW|H|453S|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 21:39:13.0000000|3114173.0000000000|13858784.0000000000|908 E 23RD ST|HOUSTON|TX|77009|0351090810031|2025-04-17 21:38:02.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Recycling Pickup 4/17/2025 4:39:1||NULL|Solid Waste Management 2500143001|2500143001|5802 NEWQUAY ST HOUSTON TX 77085|29.6187|-95.4711|Routed|2025-04-17 16:37:07.0000000||Container Replacement - 2500143001 - 5802 NEWQUAY ST|Container Replacement|10 Calendar Days|Apr 27 2025 9:38PM|SW|K|571P|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 21:38:07.0000000|3089533.2500000000|13789416.0000000000|5802 NEWQUAY ST|HOUSTON|TX|77085|0920930000017|2025-04-17 21:37:07.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Replacement 4/17/2025 4:38:07 PM||NULL|Solid Waste Management 2500142999|2500142999|4247 PURDUE ST 77005|29.7259|-95.4458|Routed|2025-04-17 16:35:17.0000000||Parking Violation - 2500142999 - 4247 PURDUE ST|Parking Violation|19 Calendar Days|May 6 2025 9:36PM||||Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 21:36:47.0000000|0|0|4247 PURDUE ST|||77005|none|2025-04-17 21:35:17.0000000||||||||||||PM ParkingEnforcement||19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Parking Violation 4/17/2025 4:36:47 PM||+++ ADDRESS WARNING +++Entered Address: 4247 PURDUE STValidated Address: 4229 PURDUE ST - Address Id: 3122993+++ ADDRESS WARNING +++|Parking Management 2500142998|2500142998|1210 W 17TH ST HOUSTON TX 77008|29.8002|-95.4206|Routed|2025-04-17 16:34:40.0000000||Recycling Participation NEW - 2500142998 - 1210 W 17TH ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 9:36PM|NW|C|452Y|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 21:36:09.0000000|3103535.5000000000|13855877.0000000000|1210 W 17TH ST|HOUSTON|TX|77008|1473160010004|2025-04-17 21:34:40.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Recycling Participation NEW 4/17/2025 4:3||9000303040271210 west 17 th unit c|Solid Waste Management 2500142997|2500142997|9523 YEARLING BRANCH DR HOUSTON TX 77075|29.6318|-95.2436|Routed|2025-04-17 16:34:03.0000000||Missed Recycling Pickup - 2500142997 - 9523 YEARLING BRANCH DR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 9:43PM|SE|I|576J|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 21:43:34.0000000|3161638.0000000000|13796414.0000000000|9523 YEARLING BRANCH DR|HOUSTON|TX|77075|1276070010006|2025-04-17 21:34:03.0000000|GREATER HOBBY AREA|HCID #9|SETH121|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Recycling Pickup 4/17/2025 4:43:||9523 YEARLING BRANCH|Solid Waste Management 2500142996|20522109-2500142996|3839 LUCA ST HOUSTON TX 77021|29.6969|-95.3606|Routed - Integrated|2025-04-17 16:33:41.0000000||Water Leak - 20522109-2500142996 - 3839 LUCA ST|Water Leak|10 Calendar Days|Apr 27 2025 9:35PM|SE|D|533L|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 21:35:11.0000000|3123742.5000000000|13818919.0000000000|3839 LUCA ST|HOUSTON|TX|77021|0752380190001|2025-04-17 21:33:41.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 04:02:44||water leak by driveway bubbling|Public Works 2500142995|2500142995|6514 REAMER ST HOUSTON TX 77074|29.6804|-95.5062|Routed|2025-04-17 16:33:39.0000000||Parking Violation - 2500142995 - 6514 REAMER ST|Parking Violation|19 Calendar Days|May 6 2025 9:35PM|SW|J|530R|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 21:35:36.0000000|3077714.7500000000|13811514.0000000000|6514 REAMER ST|HOUSTON|TX|77074|0823190000012|2025-04-17 21:33:39.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Parking Violation 4/17/2025 4:35:36 PM||LP# TZT1466 4 door silver|Parking Management 2500142994|2500142994|2603 EVA ST HOUSTON TX 77093|29.8258|-95.3448|Routed|2025-04-17 16:33:13.0000000||Missed Heavy Trash Pickup - 2500142994 - 2603 EVA ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 9:41PM|NE|H|454J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 21:34:18.0000000|3127290.2500000000|13865918.0000000000|2603 EVA ST|HOUSTON|TX|77093|0770650020003|2025-04-17 21:33:13.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO101|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Heavy Trash Pickup 4/17/2025 4:34:18 P||NULL|Solid Waste Management 2500142993|12697255-2500142993|510 W TIDWELL RD HOUSTON TX 77091|29.8479|-95.4086|Routed - Integrated|2025-04-17 16:33:00.0000000||Street Condition - 12697255-2500142993 - 510-598 W Tidwell Rd|Street Condition|30 Calendar Days|May 17 2025 9:33PM|NW|H|452D|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 21:33:00.0000000|3106808.5000000000|13873328.0000000000|510 W TIDWELL RD|HOUSTON|TX|77091|0610010000004|2025-04-17 21:33:00.0000000|NORTHSIDE/NORTHLINE||NWTU114|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE|S|3rd Friday|NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/17/2025 11:43:34||+++ ADDRESS Warning +++Entered Address: 510-598 W Tidwell RdValidated Address: 510 W TIDWELL RD - Address Id: 1881249+++ ADDRESS Warning +++Uneven pavement in road combined with slow steady water leak.|Public Works 2500142992|2500142992|1210 W 17TH ST HOUSTON TX 77008|29.8002|-95.4206|Routed|2025-04-17 16:32:52.0000000||New Resident Container - 2500142992 - 1210 W 17TH ST|New Resident Container|12 Calendar Days|Apr 29 2025 9:34PM|NW|C|452Y|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 21:34:32.0000000|3103535.5000000000|13855877.0000000000|1210 W 17TH ST|HOUSTON|TX|77008|1473160010004|2025-04-17 21:32:52.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created New Resident Container 4/17/2025 4:34:32||9000303040271210 west 17 th unit c|Solid Waste Management 2500142991|2500142991|10902 VIEW POINTE LN HOUSTON TX 77034|29.6056|-95.1946|Routed|2025-04-17 16:32:25.0000000||Container Replacement - 2500142991 - 10902 VIEW POINTE LN|Container Replacement|10 Calendar Days|Apr 27 2025 9:33PM|SE|E|577W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 21:33:42.0000000|3177476.0000000000|13787405.0000000000|10902 VIEW POINTE LN|HOUSTON|TX|77034|1311880020050|2025-04-17 21:32:25.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-04|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Replacement 4/17/2025 4||NULL|Solid Waste Management 2500142990|2500142990|8643 FRIENDSHIP RD HOUSTON TX 77080|29.819|-95.5049|Routed|2025-04-17 16:31:54.0000000||Liaison Comm - 2500142990 - 8643 FRIENDSHIP RD|Liaison Comm|5 Working Days|Apr 24 2025 9:41PM|NW|A|450R|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 21:34:33.0000000|3076603.7500000000|13861891.0000000000|8643 FRIENDSHIP RD|HOUSTON|TX|77080|0841540000567|2025-04-17 21:31:54.0000000|LANGWOOD|Spring Branch MD|NWFR115|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Liaison Comm 4/17/2025 4:34:33 PM||sr # 2500105449 case still overdue|311 HelpLine 2500142989|2500142989|11811 GLADEWOOD LN HOUSTON TX 77071|29.6509|-95.5097|Service Completed|2025-04-17 16:31:48.0000000|Apr 19 2025 7:26AM|Missed Recycling Pickup - 2500142989 - 11811 GLADEWOOD LN|Missed Recycling Pickup|4 Working Days|Apr 23 2025 9:35PM|SW|K|570C|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-17 21:35:58.0000000|3076934.7500000000|13800746.0000000000|11811 GLADEWOOD LN|HOUSTON|TX|77071|1107820000034|2025-04-17 21:31:48.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Crews serviced area on 4/18/25||NULL|Crews serviced area on 4/18/25 2500142988|20522110-2500142988|2600 CENTER ST HOUSTON TX 77007|29.7696|-95.3858|Service Completed|2025-04-17 16:31:44.0000000|Apr 17 2025 5:44PM|Water Leak - 20522110-2500142988 - 2600 CENTER ST|Water Leak|10 Calendar Days|Apr 27 2025 9:36PM|NW|C|493E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 21:36:48.0000000|3114922.2900000000|13845090.5700000000|2600 CENTER ST|HOUSTON|TX|77007|0071520000001|2025-04-17 21:31:44.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 5:44:04 PM - Case # 20522110 -2500142988: Dear Custome||WATER MAIN BREAK BUBBLING UP FRON UNDER STREET|4/17/2025 5:44:04 PM - Case # 20522110 -2500142988: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142987|2500142987|4314 LEMAC DR HOUSTON TX 77096|29.6787|-95.4498|Routed|2025-04-17 16:30:53.0000000||Container Replacement - 2500142987 - 4314 LEMAC DR|Container Replacement|10 Calendar Days|Apr 27 2025 9:32PM|SW|K|531V|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 21:32:59.0000000|3095626.7500000000|13811423.0000000000|4314 LEMAC DR|HOUSTON|TX|77096|0892620000020|2025-04-17 21:30:53.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Container Replacement 4/17/2025 4:32:5||4314 LEMAC DR|Solid Waste Management 2500142986|2500142986|1626 SEAGATE LN HOUSTON TX 77062|29.571|-95.1206|Service Completed|2025-04-17 16:30:50.0000000|Apr 19 2025 3:08PM|Missed Garbage Pickup - 2500142986 - 1626 SEAGATE LN|Missed Garbage Pickup|4 Working Days|Apr 23 2025 9:32PM|SE|E|618L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 21:32:24.0000000|3201422.7500000000|13775617.0000000000|1626 SEAGATE LN|HOUSTON|TX|77062|0964740000323|2025-04-17 21:30:50.0000000|CLEAR LAKE||SETH109|THURSDAY|SE|SETH-B-06|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: Serviced||informed caller vehicle was blocking the can|Completed by Robert Lonzo. Notes: Serviced 2500142984|12697254-2500142984|702 HAMILTON ST HOUSTON TX 77003|29.7545|-95.3554|Routed - Integrated|2025-04-17 16:28:51.0000000||Traffic Signal Maintenance - 12697254-2500142984 - CAPITOL ST HAMILTON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 9:28PM|NW|I|493R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-17 21:28:59.0000000|3124625.0000000000|13839912.0000000000|702 HAMILTON ST|HOUSTON|TX|77003|1372190010001|2025-04-17 21:28:51.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Angelica Brackins created Traffic Signal Maintenance 4/17/2025||+++ ADDRESS WARNING +++Entered Address: CAPITOL ST HAMILTON STValidated Address: 702 HAMILTON ST - Address Id: 1085449+++ ADDRESS WARNING +++Per Metro Rail control intersection is flashing in all directions|Public Works 2500142983|2500142983|4808 AUSTIN ST HOUSTON TX 77004|29.7293|-95.3821|Routed|2025-04-17 16:28:01.0000000||Missed Yard Waste Pickup - 2500142983 - 4808 AUSTIN ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 9:28PM|SW|D|493X|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 21:28:48.0000000|3116567.0000000000|13830487.0000000000|4808 AUSTIN ST|HOUSTON|TX|77004|0250240390007|2025-04-17 21:28:01.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Yard Waste Pickup 4/17/2025 4:28:||1320 wentworth 4808 austin|Solid Waste Management 2500142982|2500142982|1320 WENTWORTH ST HOUSTON TX 77004|29.7295|-95.3821|Routed|2025-04-17 16:27:09.0000000||Missed Yard Waste Pickup - 2500142982 - 1320 WENTWORTH ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 9:27PM|SW|D|493X|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 21:27:55.0000000|3116555.5000000000|13830561.0000000000|1320 WENTWORTH ST|HOUSTON|TX|77004|0250240390008|2025-04-17 21:27:09.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Yard Waste Pickup 4/17/2025 4:27:||1320 wentworth 4808 austin|Solid Waste Management 2500142980|12697251-2500142980|8917 EVERGLADE DR HOUSTON TX 77078|29.8608|-95.2597|Service Completed|2025-04-17 16:26:47.0000000|Apr 18 2025 1:55PM|Street Condition - 12697251-2500142980 - 8917 EVERGLADE DR|Street Condition|30 Calendar Days|May 17 2025 9:28PM|NE|B|415Z|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 21:28:00.0000000|3153836.7500000000|13879478.0000000000|8917 EVERGLADE DR|HOUSTON|TX|77078|0821630000767|2025-04-17 21:26:47.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||in front of driveway|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Case Id 2500141874. Location : 5100 LITTLE YORK RD HOUSTON 77016 2500142979|20522105-2500142979|10207 TIMBEROAK DR HOUSTON TX 77043|29.8021|-95.5499|Service Completed|2025-04-17 16:26:38.0000000|Apr 18 2025 9:18AM|Water Service - 20522105-2500142979 - 10207 TIMBEROAK DR|Water Service|2 Calendar Days|Apr 19 2025 9:28PM|NW|A|449V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 21:28:19.0000000|3062534.5000000000|13855333.0000000000|10207 TIMBEROAK DR|HOUSTON|TX|77043|0921900000037|2025-04-17 21:26:38.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:18:15 AM - Case # 20522105 -2500142979: All investig||10207 Timberoak Dr 2in pipe bellow the ground and wants to know if the pipe can be removed. the pipe is in the backyard in the se corner covered with piece of wood.|4/18/2025 9:18:15 AM - Case # 20522105 -2500142979: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142978|2500142978|1014 DOROTHY ST HOUSTON TX 77008|29.7892|-95.4086|Routed|2025-04-17 16:26:24.0000000||Missed Garbage Pickup - 2500142978 - 1014 DOROTHY ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 9:27PM|NW|C|492D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 21:27:46.0000000|3107480.2500000000|13851999.0000000000|1014 DOROTHY ST|HOUSTON|TX|77008|1404100010006|2025-04-17 21:26:24.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/17/2025 4:27:46 P||Caller states they didnt pick up trash. I informed the caller it was because there was a car blocked the can|Solid Waste Management 2500142977|12697252-2500142977|7717 CAMBRIDGE ST HOUSTON TX 77054|29.6924|-95.3923|Service Completed|2025-04-17 16:25:46.0000000|Apr 19 2025 5:31AM|Drainage - 12697252-2500142977 - 2100 HEPBURN ST|Drainage|30 Calendar Days|May 17 2025 9:28PM|SW|D|533J|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-17 21:28:08.0000000|3113810.7500000000|13817043.0000000000|7717 CAMBRIDGE ST|HOUSTON|TX|77054|1155810010001|2025-04-17 21:25:46.0000000|ASTRODOME AREA||||SW|||SE|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Asphalt||+++ ADDRESS WARNING +++Entered Address: 2100 HEPBURN STValidated Address: 7717 CAMBRIDGE ST - Address Id: 301873+++ ADDRESS WARNING +++in the gutter of the street a collection of leaves that need to be cleaned off street|Resolution :38. Task CompletedClose Comments :Asphalt street property owners are responsible for keeping curb and gutter clear and free of water/debris. 2500142975|20522106-2500142975|1654 MARSHALL ST HOUSTON TX 77006|29.7398|-95.4017|Service Completed|2025-04-17 16:25:29.0000000|Apr 18 2025 2:02PM|Water Leak - 20522106-2500142975 - 1654 MARSHALL ST|Water Leak|10 Calendar Days|Apr 27 2025 9:28PM|SW|C|492V|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 21:28:07.0000000|3110228.5000000000|13834090.0000000000|1654 MARSHALL ST|HOUSTON|TX|77006|0540540070002|2025-04-17 21:25:29.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:01:12 PM - Case # 20522106 -2500142975: An investiga||Caller states her water pressure has been low and hired a plumber who believes it could be a leak or issue from the main line|4/18/2025 2:01:12 PM - Case # 20522106 -2500142975: An investigation has been completed and a leak was not found at this location. 2500142974|2500142974|10509 FAIRLAND DR HOUSTON TX 77051|29.6456|-95.3733|Routed|2025-04-17 16:25:09.0000000||New Resident Container - 2500142974 - 10509 FAIRLAND DR|New Resident Container|12 Calendar Days|Apr 29 2025 9:26PM|SE|D|573F|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 21:26:13.0000000|3120284.7500000000|13800137.0000000000|10509 FAIRLAND DR|HOUSTON|TX|77051|0834810000013|2025-04-17 21:25:09.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created New Resident Container 4/17/2025 4:26:||10509 FAIRLAND DR|Solid Waste Management 2500142973|12697249-2500142973|2556 HAMILTON ST HOUSTON TX 77004|29.7408|-95.3664|Service Completed|2025-04-17 16:24:34.0000000|Apr 17 2025 4:33PM|Traffic Signal Maintenance - 12697249-2500142973 - MCGOWEN ST HAMILTON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 9:25PM|SW|D|493U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 21:25:37.0000000|3121398.5000000000|13834892.0000000000|2556 HAMILTON ST|HOUSTON|TX|77004|0190170000008|2025-04-17 21:24:34.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: MCGOWEN ST HAMILTON STValidated Address: 2556 HAMILTON ST - Address Id: 8141+++ ADDRESS WARNING +++Car hit lights at McGowen St Hamilton St // all lights are out|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR#12697241 2500142972|2500142972|1113 BARKDULL ST HOUSTON TX 77006|29.7283|-95.3932|Routed|2025-04-17 16:23:39.0000000||Add a Can - 2500142972 - 1113 BARKDULL ST|Add a Can|14 Calendar Days|May 1 2025 9:28PM|SW|C|493W|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 21:28:32.0000000|3113048.5000000000|13830008.0000000000|1113 BARKDULL ST|HOUSTON|TX|77006|0360260000017|2025-04-17 21:23:39.0000000|UNIVERSITY PLACE|Montrose Management District|SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Add a Can 4/17/2025 4:28:32 PM||needs a sticker renewal has been waiting for renewal since 3/18/25. Previous report closed/ citizen stating has not received new sticker please assist|Solid Waste Management 2500142971|12697250-2500142971|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-17 16:23:20.0000000|Apr 17 2025 4:31PM|Traffic Signal Maintenance - 12697250-2500142971 - ELLA BLVD W T C JESTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 9:24PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 21:24:15.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-17 21:23:20.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: ELLA BLVD W T C JESTER BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697217 2500142970|20522107-2500142970|3611 MANITOU DR HOUSTON TX 77013|29.795|-95.2651|Service Completed|2025-04-17 16:23:03.0000000|Apr 18 2025 3:00PM|Water Quality - 20522107-2500142970 - 3611 MANITOU DR|Water Quality|4 Calendar Days|Apr 21 2025 9:26PM|NE|I|455Y|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-17 21:26:44.0000000|3152911.0000000000|13855522.0000000000|3611 MANITOU DR|HOUSTON|TX|77013|0642070040145|2025-04-17 21:23:03.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:00:30 PM - Case # 20522107 -2500142970: All investig||water has a odor as well|4/18/2025 3:00:30 PM - Case # 20522107 -2500142970: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142969|12697253-2500142969|2601 HAMILTON ST HOUSTON TX 77004|29.7407|-95.3664|Service Completed|2025-04-17 16:23:02.0000000|Apr 17 2025 4:35PM|Traffic Signal Maintenance - 12697253-2500142969 - 2601 HAMILTON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 9:28PM|SW|D|493U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 21:28:07.0000000|3121398.5700000000|13834891.7100000000|2601 HAMILTON ST|HOUSTON|TX|77004|0190170000008|2025-04-17 21:23:02.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE||1st Wednesday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||SIGNAL LIGHT HANGING DOWN|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR#12697241 2500142968|20522108-2500142968|111 WEISENBERGER DR HOUSTON TX 77022|29.8274|-95.3752|Service Completed|2025-04-17 16:22:50.0000000|Apr 18 2025 8:26AM|Water Main Valve - 20522108-2500142968 - 111 WEISENBERGER DR|Water Main Valve|5 Calendar Days|Apr 22 2025 9:26PM|NE|H|453K|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-17 21:26:30.0000000|3117639.0000000000|13866203.0000000000|111 WEISENBERGER DR|HOUSTON|TX|77022|0670670010007|2025-04-17 21:22:50.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO107|MONDAY|NE|NEMO-B-09|MONDAY-B|NE|S|2nd Friday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:25:19 AM - Case # 20522108 -2500142968: All investig||broken valve needs shutoff for repair|4/18/2025 8:25:19 AM - Case # 20522108 -2500142968: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142967|20522104-2500142967|7378 MULLINS DR HOUSTON TX 77081|29.6986|-95.4867|Service Completed|2025-04-17 16:22:49.0000000|Apr 18 2025 1:44PM|Sewer Wastewater - 20522104-2500142967 - 7378 MULLINS DR|Sewer Wastewater|1 Calendar Day|Apr 18 2025 9:22PM|SW|J|531J|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 21:22:49.0000000|3083698.5000000000|13818312.0000000000|7378 MULLINS DR|HOUSTON|TX|77081|none|2025-04-17 21:22:49.0000000|GULFTON||||SW|||SE|||SW||FULL|1 Calendar Day|SSOAlerts|2025-04-20 11:15:04.1430000|4/18/2025 1:44:06 PM - Case # 20522104 -2500142967: All investig||Possible SSO detected at manhole SW258006 Manhole level over security threshold with dry weather. Alarm Activation Timestamp:04/17/2025 13:15:00 Name:Possible SSO detected at manhole SW258006 Address:7378 MULLINS DR Water level (in):28.2 Alarm type:Possibl|4/18/2025 1:44:06 PM - Case # 20522104 -2500142967: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142966|2500142966|7955 LOCKSLEY RD HOUSTON TX 77078|29.8529|-95.2806|Routed|2025-04-17 16:21:41.0000000||Recycling Cart Repair - 2500142966 - 7955 LOCKSLEY RD|Recycling Cart Repair|14 Calendar Days|May 1 2025 9:22PM|NE|B|455B|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-17 21:22:41.0000000|3147335.7500000000|13876397.0000000000|7955 LOCKSLEY RD|HOUSTON|TX|77078|1045080000030|2025-04-17 21:21:41.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Recycling Cart Repair 4/17/2025 4:22:41||NULL|Solid Waste Management 2500142965|12697248-2500142965|11197 HEMPSTEAD RD HOUSTON TX 77092|29.8119|-95.4744|Service Completed|2025-04-17 16:21:08.0000000|Apr 18 2025 11:01AM|Traffic Signal Maintenance - 12697248-2500142965 - HEMPSTEAD RD ANTOINE DR|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 9:21PM|NW|A|451P|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 21:21:46.0000000|3086378.5000000000|13859551.0000000000|11197 HEMPSTEAD RD|HOUSTON|TX|77092|none|2025-04-17 21:21:08.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... intersec||+++ ADDRESS WARNING +++Entered Address: HEMPSTEAD RD ANTOINE DRValidated Address: 11197 HEMPSTEAD RD - Address Id: 3118430+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :intersection ok at this time 2500142964|2500142964|3701 OAKROC GRV HOUSTON 77018|29.8216|-95.4187|Routed|2025-04-17 16:20:45.0000000||Liaison Comm - 2500142964 - 870 WAKEFIELD DR|Liaison Comm|5 Working Days|Apr 24 2025 9:29PM|NW|H|452Q|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 21:22:20.0000000|3103870.7500000000|13863664.0000000000|3701 OAKROC GRV|HOUSTON||77018|1336950020011|2025-04-17 21:20:45.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Liaison Comm 4/17/2025 4:22:20 PM||+++ ADDRESS WARNING +++Entered Address: 870 WAKEFIELD DRValidated Address: 3701 OAKROC GRV - Address Id: 2015058+++ ADDRESS WARNING +++Ref to sr# 2500129202 created on 04/07sr# 2500075548 created on 02/27870 WAKEFIELD DR Unit A / citizen is still awaiting|311 HelpLine 2500142963|2500142963|7023 PALMETTO ST HOUSTON TX 77087|29.7057|-95.2935|Service Completed|2025-04-17 16:20:28.0000000|Apr 18 2025 9:34AM|Missed Recycling Pickup - 2500142963 - 7023 PALMETTO ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 9:21PM|SE|I|535E|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-17 21:21:10.0000000|3144920.5000000000|13822774.0000000000|7023 PALMETTO ST|HOUSTON|TX|77087|0681380100039|2025-04-17 21:20:28.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced whole street||NULL|Completed by Shawn Fields. Notes: serviced whole street 2500142961|2500142961|6712 AVENUE R HOUSTON TX 77011|29.7487|-95.303|Routed|2025-04-17 16:20:07.0000000||Recycling Participation NEW - 2500142961 - 6712 AVENUE R|Recycling Participation NEW|24 Calendar Days|May 11 2025 9:21PM|NE|I|494R|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 21:21:30.0000000|3141405.5000000000|13838309.0000000000|6712 AVENUE R|HOUSTON|TX|77011|0390810000029|2025-04-17 21:20:07.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Thursday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Recycling Participation NEW 4/17/2025 4||new resident containers6712 Avenue Rwater acc-900035125021|Solid Waste Management 2500142959|2500142959|206 E 26TH ST HOUSTON TX 77008|29.8103|-95.397|Routed|2025-04-17 16:19:08.0000000||Missed Heavy Trash Pickup - 2500142959 - 206 E 26TH ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 9:27PM|NW|C|453S|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 21:20:07.0000000|3110901.0000000000|13859770.0000000000|206 E 26TH ST|HOUSTON|TX|77008|0350880360005|2025-04-17 21:19:08.0000000|GREATER HEIGHTS||NWTH119|THURSDAY|NW|NETH-B-02|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Heavy Trash Pickup 4/17/2025 4:||206 E 26TH ST|Solid Waste Management 2500142956|2500142956|6712 AVENUE R HOUSTON TX 77011|29.7487|-95.303|Routed|2025-04-17 16:17:05.0000000||New Resident Container - 2500142956 - 6712 AVENUE R|New Resident Container|12 Calendar Days|Apr 29 2025 9:19PM|NE|I|494R|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 21:19:36.0000000|3141405.5000000000|13838309.0000000000|6712 AVENUE R|HOUSTON|TX|77011|0390810000029|2025-04-17 21:17:05.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created New Resident Container 4/17/2025 4:19:3||new resident containers6712 Avenue Rwater acc-900035125021|Solid Waste Management 2500142954|2500142954|6610 MICOLLET ST HOUSTON TX 77016|29.8852|-95.2905|Routed|2025-04-17 16:15:48.0000000||Missed Garbage Pickup - 2500142954 - 6610 MICOLLET ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 9:16PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 21:16:53.0000000|3143818.0000000000|13888041.0000000000|6610 MICOLLET ST|HOUSTON|TX|77016|0913970000013|2025-04-17 21:15:48.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/17/2025 4:16:53||they came and missed the whole street|Solid Waste Management 2500142951|2500142951|6506 MICOLLET ST HOUSTON TX 77016|29.8855|-95.2916|Routed|2025-04-17 16:14:34.0000000||Missed Garbage Pickup - 2500142951 - 6506 MICOLLET ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 9:15PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 21:15:24.0000000|3143447.5000000000|13888150.0000000000|6506 MICOLLET ST|HOUSTON|TX|77016|0913970000007|2025-04-17 21:14:34.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Missed Garbage Pickup 4/17/2025 4:15:24||6506 MICOLLET ST|Solid Waste Management 2500142950|20522101-2500142950|6406 GREY OAKS DR HOUSTON TX 77050|29.9009|-95.2952|Service Completed|2025-04-17 16:14:07.0000000|Apr 18 2025 3:46PM|Fire Hydrant - 20522101-2500142950 - FRAZIER RIVER DR GREY OAKS DR|Fire Hydrant|12 Calendar Days|Apr 29 2025 9:15PM|NE|B|415E|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 21:15:09.0000000|3142226.2500000000|13893612.0000000000|6406 GREY OAKS DR|HOUSTON|TX|77050|0981040000001|2025-04-17 21:14:07.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:45:45 PM - Case # 20522101 -2500142950: All investig||+++ ADDRESS WARNING +++Entered Address: FRAZIER RIVER DR GREY OAKS DRValidated Address: 6406 GREY OAKS DR - Address Id: 328391+++ ADDRESS WARNING +++|4/18/2025 3:45:45 PM - Case # 20522101 -2500142950: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142949|20522102-2500142949|5315 GREYLOG DR HOUSTON TX 77048|29.6403|-95.3418|Service Completed|2025-04-17 16:13:10.0000000|Apr 18 2025 3:08PM|Sewer Wastewater - 20522102-2500142949 - 5315 GREYLOG DR|Sewer Wastewater|1 Calendar Day|Apr 18 2025 9:14PM|SE|D|574E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 21:14:08.0000000|3130354.2500000000|13798532.0000000000|5315 GREYLOG DR|HOUSTON|TX|77048|0920230000015|2025-04-17 21:13:10.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:07:15 PM - Case # 20522102 -2500142949: All investig||LINE NEEDS TO BE JETTED.|4/18/2025 3:07:15 PM - Case # 20522102 -2500142949: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142948|12697246-2500142948|4518 GALESBURG ST HOUSTON TX 77051|29.6658|-95.3593|Service Completed|2025-04-17 16:13:08.0000000|Apr 19 2025 5:19AM|Drainage - 12697246-2500142948 - 4518 GALESBURG ST|Drainage|30 Calendar Days|May 17 2025 9:14PM|SE|D|533Y|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-17 21:14:01.0000000|3124508.7500000000|13807634.0000000000|4518 GALESBURG ST|HOUSTON|TX|77051|0761490050004|2025-04-17 21:13:08.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Service||GRIFFIN DREYLYN04/18/2025 12:19 PMMade contact Michelle Booker on site. Issue is waste line backing up in her three homes. Refer to Waste water via dispatch.Caller is stating poor drainage|Resolution :38. Task CompletedClose Comments :Service request number 2500143847 for referral to Wastewater for further investigation 2500142947|2500142947|11715 TEANECK DR HOUSTON TX 77089|29.593|-95.2023|Routed|2025-04-17 16:12:48.0000000||Container Replacement - 2500142947 - 11715 TEANECK DR|Container Replacement|10 Calendar Days|Apr 27 2025 9:14PM|SE|D|616D|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 21:14:09.0000000|3175199.7500000000|13782740.0000000000|11715 TEANECK DR|HOUSTON|TX|77089|1041740000008|2025-04-17 21:12:48.0000000|SOUTH BELT / ELLINGTON||SETH104|THURSDAY|SE|SETH-B-02|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Replacement 4/17/2025 4:14:09 PM||cracked and broken lid|Solid Waste Management 2500142944|20522103-2500142944|10615 BURDINE ST HOUSTON TX 77096|29.6654|-95.4809|Routed - Integrated|2025-04-17 16:12:25.0000000||Water Leak - 20522103-2500142944 - 10615 BURDINE ST|Water Leak|10 Calendar Days|Apr 27 2025 9:15PM|SW|K|531X|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 21:15:06.0000000|3085914.7500000000|13806289.0000000000|10615 BURDINE ST|HOUSTON|TX|77096|0840410000001|2025-04-17 21:12:25.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Water Leak 4/17/2025 4:15:06 PM||citizen turned water off because of the leak please contact upon arrival 2108545872|Public Works 2500142943|20522098-2500142943|2103 CHERRY BEND DR HOUSTON TX 77077|29.7426|-95.5922|Routed - Integrated|2025-04-17 16:12:23.0000000||Water Leak - 20522098-2500142943 - 2103 CHERRY BEND DR|Water Leak|10 Calendar Days|Apr 27 2025 9:13PM|SW|G|489S|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 21:13:12.0000000|3049767.2500000000|13833319.0000000000|2103 CHERRY BEND DR|HOUSTON|TX|77077|1052860000012|2025-04-17 21:12:23.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Water Leak 4/17/2025 4:13:12 PM||2103 CHERRY BEND DR|Public Works 2500142942|12697247-2500142942|2001 BERING DR HOUSTON TX 77057|29.7452|-95.4787|Routed - Integrated|2025-04-17 16:12:18.0000000||Traffic Markings - 12697247-2500142942 - 2001 BERING DR|Traffic Markings|28 Calendar Days|May 15 2025 9:15PM|NW|G|491T|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-17 21:15:49.0000000|3085736.0000000000|13835330.0000000000|2001 BERING DR|HOUSTON|TX|77057|1143720010001|2025-04-17 21:12:18.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Traffic Markings 4/17/2025 4:15:49 PM||make contactTraffic Markings - 12684823-2500064501 - 2001 BERING DR|Public Works 2500142941|2500142941|2128 OAKDALE ST HOUSTON TX 77004|29.7215|-95.3782|Routed|2025-04-17 16:12:02.0000000||Dumpster Complaint - 2500142941 - 2128 OAKDALE ST|Dumpster Complaint|36 Calendar Days|May 23 2025 9:13PM|SW|D|533B|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-17 21:13:37.0000000|3117880.5000000000|13827660.0000000000|2128 OAKDALE ST|HOUSTON|TX|77004|0611130000005|2025-04-17 21:12:02.0000000|MACGREGOR|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Overflow confirmed. Spoke with representative on phone who||5445 ALMEDA RD|Solid Waste Management 2500142940|2500142940|10 FARRELL ST HOUSTON TX 77022|29.8396|-95.3832|Service Completed|2025-04-17 16:11:54.0000000|Apr 18 2025 7:57AM|Health Code - 2500142940 - 10 FARRELL ST|Health Code|55 Calendar Days|Jun 11 2025 9:16PM|NE|H|453F|Health|Environmental Health|Health Code|1|Resolved|2025-04-17 21:16:08.0000000|3114953.0000000000|13870553.0000000000|10 FARRELL ST|HOUSTON|TX|77022|0670130020016|2025-04-17 21:11:54.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO109|MONDAY|NE|NWMO-B-02|MONDAY-B|NW|S|3rd Monday|NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|As per HCAD property is not a multi family. Unable to investiga||Rats at the storage facility destroying personal property with droppings in the storage space|As per HCAD property is not a multi family. Unable to investigate. 2500142939|2500142939|351 RUSK ST HOUSTON TX 77002|29.7617|-95.3688|Routed|2025-04-17 16:11:12.0000000||Parking Meter - 2500142939 - RUSK ST BAGBY ST|Parking Meter|18 Calendar Days|May 5 2025 9:11PM|NW|I|493L|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-17 21:11:59.0000000|3120372.5000000000|13842520.0000000000|351 RUSK ST|HOUSTON|TX|77002|none|2025-04-17 21:11:12.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM Parking Meter|FULL|18 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Parking Meter 4/17/2025 4:11:59 PM||+++ ADDRESS WARNING +++Entered Address: RUSK ST BAGBY STValidated Address: 351 RUSK ST - Address Id: 2028693+++ ADDRESS WARNING +++meter 47990theater district // rusk and bagbyWhite Chevy Silverado (MI) EAV2214|Parking Management 2500142938|2500142938|5240 LINDSAY ST HOUSTON 77023|29.7302|-95.3226|Service Completed|2025-04-17 16:10:51.0000000|Apr 17 2025 4:39PM|Liaison Comm - 2500142938 - 5240 LINDSAY ST|Liaison Comm|5 Working Days|Apr 24 2025 9:18PM|NE|I|494X|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 21:11:45.0000000|3135428.5000000000|13831407.0000000000|5240 LINDSAY ST|HOUSTON||77023|0530050000011|2025-04-17 21:10:51.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Thank you for contacting us the department has been notified of||Ref to sr# 2500109046 created on 03/2025sr# 212984 - 240034791 created on 08/16/2024|Thank you for contacting us the department has been notified of your concerns for resolution. 2500142937|2500142937|5445 ALMEDA RD HOUSTON TX 77004|29.7211|-95.3787|No Violation Found|2025-04-17 16:10:35.0000000|Apr 18 2025 10:39AM|Dumpster Complaint - 2500142937 - 5445 ALMEDA RD|Dumpster Complaint|36 Calendar Days|May 23 2025 9:11PM|SW|D|533B|Solid Waste Management|General Support Services|Dumpster Complaint|1|Resolved|2025-04-17 21:11:52.0000000|3117710.7500000000|13827519.0000000000|5445 ALMEDA RD|HOUSTON|TX|77004|0611160000003|2025-04-17 21:10:35.0000000|MACGREGOR|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||5445 ALMEDA RD|Solid Waste Management 2500142936|20522099-2500142936|5635 INDIAN CIR HOUSTON TX 77056|29.771|-95.4777|Service Completed|2025-04-17 16:10:33.0000000|Apr 18 2025 6:36PM|Water Leak - 20522099-2500142936 - 5635 INDIAN CIR|Water Leak|10 Calendar Days|Apr 27 2025 9:12PM|NW|G|491F|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 21:12:29.0000000|3085772.2500000000|13844701.0000000000|5635 INDIAN CIR|HOUSTON|TX|77056|1051530000002|2025-04-17 21:10:33.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 6:35:43 PM - Case # 20522099 -2500142936: All investig||NULL|4/18/2025 6:35:43 PM - Case # 20522099 -2500142936: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142935|307256-2500142935|603 NEYLAND ST HOUSTON TX 77022|29.826|-95.3919|Routed - Integrated|2025-04-17 16:10:24.0000000||Nuisance On Property - 307256-2500142935 - 603 NEYLAND ST|Nuisance On Property|180 Working Days|Jan 7 2026 10:11PM|NW|H|453J|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 21:11:01.0000000|3112373.7500000000|13865528.0000000000|603 NEYLAND ST|HOUSTON|TX|77022|1388700010001|2025-04-17 21:10:24.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Nuisance On Property 4/17/2025 4:11:01 PM||tree waste is everywhere. please service|Neighborhoods 2500142933|2500142933|1503 TERRY ST HOUSTON TX 77009|29.7747|-95.3532|Routed|2025-04-17 16:09:38.0000000||MOPD Disability Office - 2500142933 - 1503 TERRY ST|MOPD Disability Office|30 Calendar Days|May 17 2025 9:09PM|NE|H|493H|Mayor Office|People With Disabilities|MOPD Disability Office|0|Active|2025-04-17 21:09:47.0000000|3125198.0000000000|13847255.0000000000|1503 TERRY ST|HOUSTON|TX|77009|0271670000012|2025-04-17 21:09:38.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE|MYR MOPD|FULL|30 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Norma Medrano created MOPD Disability Office 4/17/2025 4:09:47||Case was referred by Angel: Requesting assistance with home repairs for windows|Mayor Office 2500142932|2500142932|4820 KASHMERE ST HOUSTON TX 77026|29.8049|-95.3242|Routed|2025-04-17 16:09:25.0000000||Recycling Participation NEW - 2500142932 - 4907 KASHMERE ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 9:10PM|NE|B|454T|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 21:10:15.0000000|3134135.0000000000|13858530.0000000000|4820 KASHMERE ST|HOUSTON|TX|77026|0651220130260|2025-04-17 21:09:25.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Recycling Participation NEW 4/17/2025 4||+++ ADDRESS WARNING +++Entered Address: 4907 KASHMERE STValidated Address: 4820 KASHMERE ST - Address Id: 182210+++ ADDRESS WARNING +++acct# 3723-0910-12884907 Kashmere 77026 unit b|Solid Waste Management 2500142931|12697244-2500142931|7512 LEY RD HOUSTON TX 77028|29.831|-95.2927|Service Completed|2025-04-17 16:09:25.0000000|Apr 18 2025 2:49PM|Traffic Signs - 12697244-2500142931 - 7512 LEY RD|Traffic Signs|14 Working Days|May 7 2025 9:09PM|NE|B|455J|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 21:09:25.0000000|3143738.7500000000|13868329.0000000000|7512 LEY RD|HOUSTON|TX|77028|0670930000084|2025-04-17 21:09:25.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||"Access Rd Woodwick St" sign was damaged going eastbound next to 7512 Ley Rd in a vehicle accident on March 25 2025. Please investigate and make repairs.|Resolution :07. Investigation / Inspection completedClose Comments :Advance guide sign needs to be referred to TXDOT. 2500142930|20522100-2500142930|10615 BURDINE ST HOUSTON TX 77096|29.6654|-95.4809|Routed - Integrated|2025-04-17 16:09:00.0000000||Restoration Due to Utility Work - 20522100-2500142930 - 10615 BURDINE ST|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 9:12PM|SW|K|531X|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 21:12:17.0000000|3085914.7500000000|13806289.0000000000|10615 BURDINE ST|HOUSTON|TX|77096|0840410000001|2025-04-17 21:09:00.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Restoration Due to Utility Work 4/17/2025||customer believes city did work and ruined his sprinkler system|Public Works 2500142929|2500142929||29.7584|-95.3698|Service Completed - Further Actions|2025-04-17 16:08:52.0000000|Apr 18 2025 10:14AM|MYR Correspondence - 2500142929|MYR Correspondence|7 Calendar Days|Apr 24 2025 9:09PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-17 21:09:27.0000000|0|0|||||none|2025-04-17 21:08:52.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||employee has concerns with contacting the HMEPS|Mayor Office 2500142928|307257-2500142928|12838 S POST OAK RD HOUSTON TX 77045|29.6413|-95.4641|Routed - Integrated|2025-04-17 16:08:42.0000000||Nuisance On Property - 307257-2500142928 - 12838 S Post Oak Rd|Nuisance On Property|180 Working Days|Jan 7 2026 10:08PM|SW|K|571G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 21:08:42.0000000|3091501.2500000000|13797700.0000000000|12838 S POST OAK RD|HOUSTON|TX|77045|0410520000270|2025-04-17 21:08:42.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SE|||SW||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||There is an overflowing dumpster and trash scattered over the parking lot.|Neighborhoods 2500142927|2500142927|4820 KASHMERE ST HOUSTON TX 77026|29.8049|-95.3242|Routed|2025-04-17 16:08:10.0000000||New Resident Container - 2500142927 - 4907 KASHMERE ST|New Resident Container|12 Calendar Days|Apr 29 2025 9:09PM|NE|B|454T|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 21:09:04.0000000|3134135.0000000000|13858530.0000000000|4820 KASHMERE ST|HOUSTON|TX|77026|0651220130260|2025-04-17 21:08:10.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created New Resident Container 4/17/2025 4:09:0||+++ ADDRESS WARNING +++Entered Address: 4907 KASHMERE STValidated Address: 4820 KASHMERE ST - Address Id: 182210+++ ADDRESS WARNING +++acct# 3723-0910-12884907 Kashmere 77026 unit b|Solid Waste Management 2500142925|2500142925|6823 NORTHAMPTON WAY HOUSTON TX 77055|29.7876|-95.4693|Routed|2025-04-17 16:07:27.0000000||Heavy Trash Code Violation - 2500142925 - 6823 NORTHAMPTON WAY|Heavy Trash Code Violation|25 Working Days|May 22 2025 9:17PM|NW|A|491C|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 21:10:53.0000000|3088250.5000000000|13850819.0000000000|6823 NORTHAMPTON WAY|HOUSTON|TX|77055|0882750000001|2025-04-17 21:07:27.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Heavy Trash Code Violation 4/17/2025 4:10||Business at this area is piling up boards with nails etc. Filing cabinets chairs building materials at curbside. Claims that there is a junk trash pickup company coming to haul the items away. Neighbor doesn't think so and is concerned for the safety of|Solid Waste Management 2500142924|2500142924|8321 WOODLYN RD HOUSTON TX 77028|29.8418|-95.2738|Routed|2025-04-17 16:07:06.0000000||Missed Garbage Pickup - 2500142924 - 8321 WOODLYN RD|Missed Garbage Pickup|4 Working Days|Apr 23 2025 9:11PM|NE|B|455G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 21:11:09.0000000|3149602.5000000000|13872450.0000000000|8321 WOODLYN RD|HOUSTON|TX|77028|0772730000009|2025-04-17 21:07:06.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Missed Garbage Pickup 4/17/2025 4:11:09 P||NULL|Solid Waste Management 2500142923|2500142923|1300 MILAM ST HOUSTON TX 77002|29.7558|-95.3684|Routed|2025-04-17 16:05:47.0000000||Parking Meter - 2500142923 - MILAM ST POLK ST|Parking Meter|18 Calendar Days|May 5 2025 9:08PM|NW|I|493Q|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-17 21:08:36.0000000|3120507.0000000000|13840211.0000000000|1300 MILAM ST|HOUSTON|TX|77002|0020180000002|2025-04-17 21:05:47.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM Parking Meter|FULL|18 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Parking Meter 4/17/2025 4:08:36 PM||+++ ADDRESS WARNING +++Entered Address: MILAM ST POLK STValidated Address: 1300 MILAM ST - Address Id: 682+++ ADDRESS WARNING +++I put in 5 and it went back to 0 making me re-enter my information|Parking Management 2500142922|2500142922|7122 TRIOLA LN HOUSTON 77074|29.6982|-95.5102|Routed|2025-04-17 16:05:09.0000000||Liaison Comm - 2500142922 - 7122 TRIOLA LN|Liaison Comm|5 Working Days|Apr 24 2025 9:13PM|SW|J|530L|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 21:06:58.0000000|3076255.5000000000|13817928.0000000000|7122 TRIOLA LN|HOUSTON||77074|0882440000025|2025-04-17 21:05:09.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Liaison Comm 4/17/2025 4:06:58 PM||CONTAINER REPLACEMENT NEEDED NOT ADD A CAN. Container Replacement - 2500072894 - 7122 TRIOLA LN: CITIZEN CONTAINER WAS PICKED UP BUT SHE WAS NOT PROVIDED A NEW CONTAINER PLEASE HAVE DEPARTMENT LEAVE CONTAINER as soon as possible elderly residenceContainer|311 HelpLine 2500142921|12697245-2500142921|4000 LEELAND ST HOUSTON TX 77023|29.7373|-95.3413|Service Completed|2025-04-17 16:05:05.0000000|Apr 18 2025 5:45AM|Street Hazard - 12697245-2500142921 - 4000 LEELAND ST|Street Hazard|10 Calendar Days|Apr 27 2025 9:08PM|NE|I|494S|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 21:08:01.0000000|3129418.0000000000|13833775.0000000000|4000 LEELAND ST|HOUSTON|TX|77023|0410070020012|2025-04-17 21:05:05.0000000|GREATER EASTWOOD|East Downtown MD|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||all the way to the 3600 Leeland uneven lanes|Resolution :07. Investigation / Inspection completedClose Comments :Cave in found right way clear 2500142920|2500142920|12110 PALMDATE ST HOUSTON TX 77034|29.6286|-95.2099|Routed|2025-04-17 16:04:28.0000000||Container Repair - 2500142920 - 12110 PALMDATE ST|Container Repair|10 Calendar Days|Apr 27 2025 9:06PM|SE|I|576Q|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 21:06:24.0000000|3172357.2500000000|13795620.0000000000|12110 PALMDATE ST|HOUSTON|TX|77034|0825850000009|2025-04-17 21:04:28.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Repair 4/17/2025 4:06:24 PM||0720-2050-1697|Solid Waste Management 2500142919|20522096-2500142919|5334 RAPIDO RD HOUSTON TX 77033|29.6821|-95.3378|Service Completed|2025-04-17 16:04:19.0000000|Apr 17 2025 6:46PM|Fire Hydrant - 20522096-2500142919 - 5334 RAPIDO RD|Fire Hydrant|12 Calendar Days|Apr 29 2025 9:05PM|SE|D|534N|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 21:05:35.0000000|3131132.0000000000|13813767.0000000000|5334 RAPIDO RD|HOUSTON|TX|77033|0751900250009|2025-04-17 21:04:19.0000000|SOUTH PARK||SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 6:46:06 PM - Case # 20522096 -2500142919: An investiga||fire hydrant is in front of apt a water is gong toward the 5400 block evening side|4/17/2025 6:46:06 PM - Case # 20522096 -2500142919: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142918|2500142918|4126 LEVONSHIRE DR HOUSTON TX 77025|29.6852|-95.4441|Routed|2025-04-17 16:03:29.0000000||Missed Garbage Pickup - 2500142918 - 4126 LEVONSHIRE DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 9:04PM|SW|K|532N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 21:04:11.0000000|3097386.7500000000|13813825.0000000000|4126 LEVONSHIRE DR|HOUSTON|TX|77025|0850020000020|2025-04-17 21:03:29.0000000|BRAESWOOD||SWTH117|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Garbage Pickup 4/17/2025 4:04:11 PM||NULL|Solid Waste Management 2500142917|12697242-2500142917|6648 HARRISBURG BLVD HOUSTON TX 77011|29.7376|-95.3083|Routed - Integrated|2025-04-17 16:02:46.0000000||Traffic Signals - 12697242-2500142917 - N CESAR CHAVEZ BLVD HARRISBURG BLVD|Traffic Signals|22 Calendar Days|May 9 2025 9:04PM|NE|I|494V|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-17 21:04:17.0000000|3139815.5000000000|13834138.0000000000|6648 HARRISBURG BLVD|HOUSTON|TX|77011|0250620000001|2025-04-17 21:02:46.0000000|MAGNOLIA PARK|East End MD|SEMO108|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Wednesday|SE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Traffic Signals 4/17/2025 4:04:17 PM||+++ ADDRESS WARNING +++Entered Address: N CESAR CHAVEZ BLVD HARRISBURG BLVDValidated Address: 6648 HARRISBURG BLVD - Address Id: 59237+++ ADDRESS WARNING +++|Public Works 2500142916|20522097-2500142916|5107 TIDEWATER DR HOUSTON TX 77045|29.6338|-95.4577|Routed - Integrated|2025-04-17 16:02:46.0000000||Water Service - 20522097-2500142916 - 5107 TIDEWATER DR|Water Service|2 Calendar Days|Apr 19 2025 9:05PM|SW|K|571M|Public Works|Houston Water|Water Service|0|Active|2025-04-17 21:05:27.0000000|3093615.5000000000|13795025.0000000000|5107 TIDEWATER DR|HOUSTON|TX|77045|0855590000012|2025-04-17 21:02:46.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||States issue 5102 Tidewater is affecting his pressure / see notes on sr# 20521602/ requesting supervisor visit pls make contact upon arrival|Public Works 2500142915|2500142915|9610 HAMMERLY BLVD HOUSTON 77080|29.8095|-95.5296|Routed|2025-04-17 16:01:23.0000000||Missed Garbage Pickup - 2500142915 - 9610 HAMMERLY BLVD|Missed Garbage Pickup|4 Working Days|Apr 23 2025 9:03PM|NW|A|450T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 21:03:31.0000000|3068899.7500000000|13858202.0000000000|9610 HAMMERLY BLVD|HOUSTON||77080|0882660000020|2025-04-17 21:01:23.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Garbage Pickup 4/17/2025 4:03:3||8 bagsFell into truck----need a can|Solid Waste Management 2500142913|2500142913|560 MEYERLAND PLZ HOUSTON TX 77096|29.6882|-95.4607|Routed|2025-04-17 16:00:19.0000000||Building Code Violation - 2500142913 - 560 MEYERLAND PLZ|Building Code Violation|7 Calendar Days|Apr 24 2025 9:01PM|SW|C|531Q|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-17 21:01:24.0000000|3092072.7500000000|13814752.0000000000|560 MEYERLAND PLZ|HOUSTON|TX|77096|0855730000001|2025-04-17 21:00:19.0000000|MEYERLAND AREA||||SW|||SE|||SW|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Building Code Violation 4/17/2025 4:01:24||Safety and Accessibility Concern at Kelsey-Seybold Clinic - 560 Meyerland Plaza Mall Houston TXPER THE CITIZEN:Dear City of Houston Code Enforcement I am writing to formally report a potential safety and accessibility violation at the Kelsey-Seybold Clin|Public Works 2500142912|12697243-2500142912|7340 WASHINGTON AVE HOUSTON TX 77007|29.7781|-95.4298|Routed - Integrated|2025-04-17 16:00:18.0000000||Traffic Signal Maintenance - 12697243-2500142912 - WASHINGTON AVE KATY FWY|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 9:05PM|NW|C|492F|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-17 21:05:52.0000000|3100874.0000000000|13847859.0000000000|7340 WASHINGTON AVE|HOUSTON|TX|77007|0440780000073|2025-04-17 21:00:18.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Traffic Signal Maintenance 4/17/2025 4:05||+++ ADDRESS WARNING +++Entered Address: WASHINGTON AVE KATY FWYValidated Address: 7340 WASHINGTON AVE - Address Id: 29640+++ ADDRESS WARNING +++Caller is stating that the light is delayed|Public Works 2500142911|221307-2500142911|5602 RANSOM ST HOUSTON TX 77087|29.6845|-95.3111|Routed - Integrated|2025-04-17 15:59:40.0000000||Tree Trim - 221307-2500142911 - MIDVALE ST RANSOM ST|Tree Trim|75 Calendar Days|Jul 1 2025 9:00PM|SE|I|534Q|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 21:00:50.0000000|3139525.0000000000|13814860.0000000000|5602 RANSOM ST|HOUSTON|TX|77087|0591320150023|2025-04-17 20:59:40.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-07|TUESDAY-A|SE|S|3rd Monday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/17/2025 4:00:50 PM||+++ ADDRESS WARNING +++Entered Address: MIDVALE ST RANSOM STValidated Address: 5602 RANSOM ST - Address Id: 863685+++ ADDRESS WARNING +++low hanging branches/ scratching vehicles passing|Parks and Recreation 2500142910|20522094-2500142910|2215 CHERRY BEND DR HOUSTON TX 77077|29.7413|-95.5924|Service Completed|2025-04-17 15:59:10.0000000|Apr 17 2025 4:36PM|Water Service - 20522094-2500142910 - 2215 CHERRY BEND DR|Water Service|2 Calendar Days|Apr 19 2025 9:00PM|SW|G|489S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 21:00:04.0000000|3049695.5000000000|13832829.0000000000|2215 CHERRY BEND DR|HOUSTON|TX|77077|1052860000004|2025-04-17 20:59:10.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:35:21 PM - Case # 20522094 -2500142910: Dear Custome||Water Service - 20522065-2500142707 - 2215 CHERRY BEND DRmake contact|4/17/2025 4:35:21 PM - Case # 20522094 -2500142910: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142909|2500142909|9610 HAMMERLY BLVD HOUSTON 77080|29.8095|-95.5296|Routed|2025-04-17 15:59:09.0000000||Liaison Comm - 2500142909 - 9610 HAMMERLY BLVD|Liaison Comm|5 Working Days|Apr 24 2025 9:08PM|NW|A|450T|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 21:01:05.0000000|3068899.7500000000|13858202.0000000000|9610 HAMMERLY BLVD|HOUSTON||77080|0882660000020|2025-04-17 20:59:09.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Liaison Comm 4/17/2025 4:01:05 PM||Fell into truck----need a can|311 HelpLine 2500142907|221308-2500142907|6211 MIDVALE ST HOUSTON TX 77087|29.6846|-95.3197|Routed - Integrated|2025-04-17 15:58:37.0000000||Tree Trim - 221308-2500142907 - MIDVALE ST S WAYSIDE DR|Tree Trim|75 Calendar Days|Jul 1 2025 8:59PM|SE|I|534Q|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 20:59:34.0000000|3136981.7500000000|13814913.0000000000|6211 MIDVALE ST|HOUSTON|TX|77087|0680490090024|2025-04-17 20:58:37.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-07|TUESDAY-A|SE|S|3rd Monday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/17/2025 3:59:34 PM||+++ ADDRESS WARNING +++Entered Address: MIDVALE ST S WAYSIDE DRValidated Address: 6211 MIDVALE ST - Address Id: 519715+++ ADDRESS WARNING +++low hanging branches/ scratching vehicles passing|Parks and Recreation 2500142904|221306-2500142904|7127 LA PASEO ST HOUSTON TX 77087|29.6785|-95.3009|Routed - Integrated|2025-04-17 15:57:23.0000000||Tree Trim - 221306-2500142904 - HARBROOK DR LA PASEO ST|Tree Trim|75 Calendar Days|Jul 1 2025 8:58PM|SE|I|534V|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 20:58:29.0000000|3142794.0000000000|13812861.0000000000|7127 LA PASEO ST|HOUSTON|TX|77087|0720930070013|2025-04-17 20:57:23.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU103|TUESDAY|SE|SETU-A-06|TUESDAY-A|SE|S|3rd Monday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/17/2025 3:58:29 PM||+++ ADDRESS WARNING +++Entered Address: HARBROOK DR LA PASEO STValidated Address: 7127 LA PASEO ST - Address Id: 540056+++ ADDRESS WARNING +++low hanging branches/ scratching vehicles passing|Parks and Recreation 2500142903|20522095-2500142903|2002 SILVERDALE ST HOUSTON TX 77029|29.7571|-95.2751|Routed - Integrated|2025-04-17 15:57:01.0000000||Water Leak - 20522095-2500142903 - 2002 SILVERDALE ST|Water Leak|10 Calendar Days|Apr 27 2025 9:02PM|NE|B|495P|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 21:02:54.0000000|3150168.0000000000|13841652.0000000000|2002 SILVERDALE ST|HOUSTON|TX|77029|0853280000001|2025-04-17 20:57:01.0000000|PLEASANTVILLE AREA||NEFR107|FRIDAY|NE|NEFR-B-01|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:01:09||NULL|Public Works 2500142902|2500142902|8030 CHASEWOOD DR HOUSTON TX 77489|29.6096|-95.5085|Routed|2025-04-17 15:56:52.0000000||Missed Garbage Pickup - 2500142902 - 8030 CHASEWOOD DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:57PM|SW|K|570U|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 20:57:37.0000000|3077742.7500000000|13785749.0000000000|8030 CHASEWOOD DR|HOUSTON|TX|77489|2630010030030907|2025-04-17 20:56:52.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/17/2025 3||NULL|Solid Waste Management 2500142899|2500142899|12261 FONDREN RD HOUSTON TX 77035|29.6477|-95.507|Routed|2025-04-17 15:54:31.0000000||Health Code - 2500142899 - 12261 FONDREN RD|Health Code|55 Calendar Days|Jun 11 2025 8:54PM|SW|K|570D|Health|Environmental Health|Health Code|0|Active|2025-04-17 20:54:36.0000000|3077814.0000000000|13799598.0000000000|12261 FONDREN RD|HOUSTON|TX|77035|0461710000027|2025-04-17 20:54:31.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HLT HealthCode|FULL|55 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB There are 18 pending citations at this location from the Ho||Tenant emailed Mayor Pro Tem and complained of significant sewage backup originating from the bathroom which has now spread into the bedroom and throughout the apartment. Despite promptly notifying the front office no assistance has been provided and th|Health 2500142898|2500142898|6801 BELLAIRE BLVD HOUSTON TX 77074|29.705|-95.5014|Routed|2025-04-17 15:54:27.0000000||Missed Recycling Pickup - 2500142898 - 6801 Bellaire Blvd|Missed Recycling Pickup|4 Working Days|Apr 23 2025 8:54PM|SW|J|530H|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 20:54:27.0000000|3078979.5000000000|13820486.0000000000|6801 BELLAIRE BLVD|HOUSTON|TX|77074|0834050000015|2025-04-17 20:54:27.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Recycling pick up has not been picked up for 2 weeks now for the whole street. 2 cycles have gone by and bins have not been picked up.|Solid Waste Management 2500142897|221304-2500142897|7118 RICHWOOD RD HOUSTON TX 77087|29.6772|-95.2993|Routed - Integrated|2025-04-17 15:53:42.0000000||Tree Trim - 221304-2500142897 - RICHWOOD RD TROPICAL WAY|Tree Trim|75 Calendar Days|Jul 1 2025 8:54PM|SE|I|534V|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 20:54:46.0000000|3143395.0000000000|13812269.0000000000|7118 RICHWOOD RD|HOUSTON|TX|77087|0922690000005|2025-04-17 20:53:42.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU103|TUESDAY|SE|SETU-A-06|TUESDAY-A|SE|S|3rd Monday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/17/2025 3:54:46 PM||+++ ADDRESS WARNING +++Entered Address: RICHWOOD RD TROPICAL WAYValidated Address: 7118 RICHWOOD RD - Address Id: 561383+++ ADDRESS WARNING +++low hanging branches/ scratching vehicles passing|Parks and Recreation 2500142895|307255-2500142895|6014 ROBERTA LN HOUSTON 77396|29.9458|-95.2987|Routed - Integrated|2025-04-17 15:52:58.0000000||Minimum Standards - 307255-2500142895 - 6014 ROBERTA LN|Minimum Standards|153 Working Days|Nov 25 2025 10:01PM|NE|B|375N|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-17 20:54:21.0000000|3140502.7500000000|13910001.0000000000|6014 ROBERTA LN|HOUSTON||77396|0731850000184|2025-04-17 20:52:58.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|153 Working Days|Email|2025-04-20 11:15:04.1430000|Yuris Delcid created Minimum Standards 4/17/2025 3:54:21 PM||Trucking business air pollution trash pickup problemMy name is Angie Gonzales writing this on behalf of my 92 year old mother Maria Gonzales living at 6017 Roberta Ln Humble 77396. Trash over-loaded and not able to close the lid. The trash spills over|Neighborhoods 2500142893|221305-2500142893|6027 LANCASTER ST HOUSTON TX 77087|29.6776|-95.2974|Routed - Integrated|2025-04-17 15:52:15.0000000||Tree Trim - 221305-2500142893 - RICHWOOD RD LANCASTER ST|Tree Trim|75 Calendar Days|Jul 1 2025 8:53PM|SE|I|534V|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 20:53:36.0000000|3144097.2500000000|13812484.0000000000|6027 LANCASTER ST|HOUSTON|TX|77087|0922740000005|2025-04-17 20:52:15.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU103|TUESDAY|SE|SETU-A-06|TUESDAY-A|SE|S|3rd Monday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/17/2025 3:53:36 PM||+++ ADDRESS WARNING +++Entered Address: RICHWOOD RD LANCASTER STValidated Address: 6027 LANCASTER ST - Address Id: 519310+++ ADDRESS WARNING +++low hanging branches/ scratching vehicles passing|Parks and Recreation 2500142891|2500142891|5718 BRAESVALLEY DR HOUSTON TX 77096|29.6805|-95.4891|Routed|2025-04-17 15:52:03.0000000||Water Meter - 2500142891 - 5718 BRAESVALLEY DR|Water Meter|14 Calendar Days|May 1 2025 8:54PM|SW|C|531N|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-17 20:54:16.0000000|3083139.5000000000|13811718.0000000000|5718 BRAESVALLEY DR|HOUSTON|TX|77096|0952220000021|2025-04-17 20:52:03.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Water Meter 4/17/2025 3:54:16 PM||meter box frame and lid broken|Public Works 2500142890|2500142890|480 W PARKER RD HOUSTON TX 77091|29.8591|-95.4081|Routed|2025-04-17 15:51:22.0000000||Health Code - 2500142890 - 480 W PARKER RD|Health Code|55 Calendar Days|Jun 11 2025 9:01PM|NW|H|412Z|Health|Environmental Health|Health Code|0|Active|2025-04-17 21:01:20.0000000|3106840.0000000000|13877392.0000000000|480 W PARKER RD|HOUSTON|TX|77091|0222460120003|2025-04-17 20:51:22.0000000|NORTHSIDE/NORTHLINE||NWTU114|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE|S|3rd Friday|NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB From: Hodge Angelique - HHD Sent: Friday April 18 2025||NULL|Health 2500142889|2500142889|6715 HOLLYGROVE DR HOUSTON TX 77061|29.6662|-95.2858|Routed|2025-04-17 15:51:18.0000000||New Resident Container - 2500142889 - 6715 HOLLYGROVE DR|New Resident Container|12 Calendar Days|Apr 29 2025 8:54PM|SE|I|535W|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 20:54:18.0000000|3147815.0000000000|13808511.0000000000|6715 HOLLYGROVE DR|HOUSTON|TX|77061|0934610000020|2025-04-17 20:51:18.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created New Resident Container 4/17/2025 3:54:18||6715 HOLLYGROVE DR1629-4292-1444|Solid Waste Management 2500142883|12697241-2500142883|2556 HAMILTON ST HOUSTON TX 77004|29.7408|-95.3664|Service Completed|2025-04-17 15:50:34.0000000|Apr 18 2025 9:23AM|Traffic Signal Maintenance - 12697241-2500142883 - MCGOWEN ST HAMILTON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 8:50PM|SW|D|493U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 20:50:43.0000000|3121398.5000000000|13834892.0000000000|2556 HAMILTON ST|HOUSTON|TX|77004|0190170000008|2025-04-17 20:50:34.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Replaced||+++ ADDRESS WARNING +++Entered Address: MCGOWEN ST HAMILTON STValidated Address: 2556 HAMILTON ST - Address Id: 8141+++ ADDRESS WARNING +++Per TXDOT traffic signal is hanging|Resolution :38. Task CompletedClose Comments :Replaced hanging signal 2500142882|2500142882|12645 ALICE LN HOUSTON TX 77015|29.7652|-95.2098|Routed|2025-04-17 15:50:33.0000000||Missed Garbage Pickup - 2500142882 - 12645 ALICE LN|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:52PM|NE|E|496M|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 20:52:10.0000000|3170786.0000000000|13845270.0000000000|12645 ALICE LN|HOUSTON|TX|77015|0670800020017|2025-04-17 20:50:33.0000000|NORTHSHORE||NETH103|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Garbage Pickup 4/17/2025 3:52:1||12645 alice/ 3 units and 3 cans on property only 2 picked up|Solid Waste Management 2500142880|2500142880|2254 JEAN ST HOUSTON TX 77023|29.7144|-95.3279|Routed|2025-04-17 15:50:28.0000000||Parking Violation - 2500142880 - 2254 JEAN ST|Parking Violation|19 Calendar Days|May 6 2025 8:55PM|SE|I|534F|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 20:55:30.0000000|3133924.1200000000|13825595.3800000000|2254 JEAN ST|HOUSTON|TX|77023|0690510030014|2025-04-17 20:50:28.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE||3rd Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||In front of 2255 Jean St. a car has been parked and not moved for two weeks. It is a nuisance. Apparently it may not work and is making backing out and negotiating the street more difficult. The vehicle is a white infinity qx56. The license plate is HMJ|Parking Management 2500142878|2500142878|6004 WEDGEFIELD ST HOUSTON TX 77028|29.8175|-95.2737|Routed|2025-04-17 15:50:16.0000000||Missed Garbage Pickup - 2500142878 - 6004 Wedgefield St|Missed Garbage Pickup|4 Working Days|Apr 24 2025 9:09PM|NE|B|455Q|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-18 21:09:38.0000000|3149915.7500000000|13863599.0000000000|6004 WEDGEFIELD ST|HOUSTON|TX|77028|1459660010003|2025-04-17 20:50:16.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Missed Garbage Pickup Re||City of Houston Truck trash pick up number 48380 knocked over a trash can full into the ditch with his claw and just kept driving City of Houston Truck trash pick up number 48380 knocked over a trash can full into the ditch with his claw and just kept driv|311 HelpLine 2500142877|2500142877|5105 AIRLINE DR HOUSTON TX 77022|29.8401|-95.3854|Routed|2025-04-17 15:50:13.0000000||MOPD Disability Office - 2500142877 - 5105 AIRLINE DR|MOPD Disability Office|30 Calendar Days|May 17 2025 8:50PM|NE|H|453F|Mayor Office|People With Disabilities|MOPD Disability Office|0|Active|2025-04-17 20:50:18.0000000|3114255.2500000000|13870716.0000000000|5105 AIRLINE DR|HOUSTON|TX|77022|1248310010001|2025-04-17 20:50:13.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|||NE|||NW|||NE|MYR MOPD|FULL|30 Calendar Days|In Person|2025-04-20 11:15:04.1430000|WEB Ms. Medrano met with the constituent at the W. Gray locatio||Ms. Stevens requested assistance regarding her Light bill.|Mayor Office 2500142876|2500142876|8157 SNOWDEN ST HOUSTON TX 77028|29.8462|-95.2779|Service Completed|2025-04-17 15:50:04.0000000|Apr 18 2025 9:41AM|New Resident Container - 2500142876 - 8157 SNOWDEN ST|New Resident Container|12 Calendar Days|Apr 29 2025 8:50PM|NE|B|455B|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-17 20:50:41.0000000|3148261.0000000000|13873989.0000000000|8157 SNOWDEN ST|HOUSTON|TX|77028|0760420320685|2025-04-17 20:50:04.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Vacant House||9000 2993 0022|Completed by Kelvin Brandon. Notes: Vacant House 2500142873|2500142873|6014 ROBERTA LN HOUSTON 77396|29.9458|-95.2987|Routed|2025-04-17 15:49:42.0000000||Building Code Violation - 2500142873 - 6014 ROBERTA LN|Building Code Violation|7 Calendar Days|Apr 24 2025 8:50PM|NE|B|375N|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-17 20:50:19.0000000|3140502.7500000000|13910001.0000000000|6014 ROBERTA LN|HOUSTON||77396|0731850000184|2025-04-17 20:49:42.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||Trucking business air pollution trash pickup problemcommercial parking lotMy name is Angie Gonzales writing this on behalf of my 92 year old mother Maria Gonzales living at 6017 Roberta Ln Humble 77396. Our concerns are with our neighbors across the st|Public Works 2500142871|221303-2500142871|6006 WINTERHAVEN DR HOUSTON TX 77087|29.6787|-95.2959|Routed - Integrated|2025-04-17 15:49:11.0000000||Tree Trim - 221303-2500142871 - WINTERHAVEN DR KINGSWAY DR|Tree Trim|75 Calendar Days|Jul 1 2025 8:50PM|SE|I|535S|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 20:50:12.0000000|3144389.7500000000|13812900.0000000000|6006 WINTERHAVEN DR|HOUSTON|TX|77087|0922730000023|2025-04-17 20:49:11.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU103|TUESDAY|SE|SETU-A-06|TUESDAY-A|SE|S|3rd Monday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/17/2025 3:50:12 PM||+++ ADDRESS WARNING +++Entered Address: WINTERHAVEN DR KINGSWAY DRValidated Address: 6006 WINTERHAVEN DR - Address Id: 519293+++ ADDRESS WARNING +++low hanging branches/ scratching vehicles passing|Parks and Recreation 2500142868|2500142868|6014 LATTIMER DR HOUSTON TX 77035|29.6528|-95.4962|Routed|2025-04-17 15:48:49.0000000||Recycling Participation NEW - 2500142868 - 6014 LATTIMER DR|Recycling Participation NEW|24 Calendar Days|May 11 2025 8:50PM|SW|K|570D|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 20:50:49.0000000|3081200.5000000000|13801579.0000000000|6014 LATTIMER DR|HOUSTON|TX|77035|0935700000064|2025-04-17 20:48:49.0000000|WESTBURY||SWTH108|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Recycling Participation NEW 4/17/2025 3:||6014 Lattimer Dr1629-4292-1444|Solid Waste Management 2500142866|2500142866|8102 MINNESOTA ST HOUSTON TX 77034|29.6408|-95.2393|Routed|2025-04-17 15:48:38.0000000||Container Replacement - 2500142866 - 8102 MINNESOTA ST|Container Replacement|10 Calendar Days|Apr 27 2025 8:49PM|SE|E|576E|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 20:49:30.0000000|3162870.5000000000|13799727.0000000000|8102 MINNESOTA ST|HOUSTON|TX|77034|0901460000040|2025-04-17 20:48:38.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Replacement 4/17/2025 3:49:||0725-1860-1793|Solid Waste Management 2500142861|221300-2500142861|7100 LA PASEO ST HOUSTON TX 77087|29.678|-95.3039|Routed - Integrated|2025-04-17 15:47:21.0000000||Tree Trim - 221300-2500142861 - LA PASEO ST BOIS D ARC ST|Tree Trim|75 Calendar Days|Jul 1 2025 8:49PM|SE|I|534V|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 20:49:03.0000000|3142006.0000000000|13812526.0000000000|7100 LA PASEO ST|HOUSTON|TX|77087|0720930110015|2025-04-17 20:47:21.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU103|TUESDAY|SE|SETU-A-06|TUESDAY-A|SE|S|3rd Monday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/17/2025 3:49:03 PM||+++ ADDRESS WARNING +++Entered Address: LA PASEO ST BOIS D ARC STValidated Address: 7100 LA PASEO ST - Address Id: 1221798+++ ADDRESS WARNING +++low hanging branches/ scratching vehicles passing|Parks and Recreation 2500142860|221301-2500142860|2006 DUNSTAN RD HOUSTON TX 77005|29.7216|-95.407|Routed - Integrated|2025-04-17 15:45:55.0000000||Tree Stump Grinding - 221301-2500142860 - 2006 DUNSTAN RD|Tree Stump Grinding|116 Calendar Days|Aug 11 2025 8:47PM|SW|C|532D|Parks and Recreation|Forestry|Tree Stump Grinding|0|Active|2025-04-17 20:47:34.0000000|3108740.7500000000|13827435.0000000000|2006 DUNSTAN RD|HOUSTON|TX|77005|0540810000007|2025-04-17 20:45:55.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|116 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Tree Stump Grinding 4/17/2025 3:47:34||CALLER HAS BEEN WAITING SINCE SR# FEB 2024 202259-2400062999 NO ONE HAS CAME OUT TO GRIND HER STUMP TREE WAS REMOVED BUT NEEDS STUMP GRINDED|Parks and Recreation 2500142859|2500142859|7610 EICHLER DR HOUSTON TX 77036|29.6967|-95.5499|Routed|2025-04-17 15:44:52.0000000||Recycling Participation NEW - 2500142859 - 7610 EICHLER DR|Recycling Participation NEW|24 Calendar Days|May 11 2025 8:47PM|SW|J|529M|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 20:47:55.0000000|3063654.7500000000|13817023.0000000000|7610 EICHLER DR|HOUSTON|TX|77036|0934120000013|2025-04-17 20:44:52.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Recycling Participation NEW 4/17/2025 3||NULL|Solid Waste Management 2500142858|12697240-2500142858|119 MAPLEWOOD ST HOUSTON TX 77011|29.7487|-95.3267|Routed - Integrated|2025-04-17 15:44:46.0000000||Street Condition - 12697240-2500142858 - 2010-2098 Maplewood Dr|Street Condition|30 Calendar Days|May 17 2025 8:44PM|NE|H|494P|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 20:44:46.0000000|3133917.5000000000|13838072.0000000000|119 MAPLEWOOD ST|HOUSTON|TX|77011|0371880000074|2025-04-17 20:44:46.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:59:35||+++ ADDRESS Warning +++Entered Address: 2010-2098 Maplewood DrValidated Address: 119 MAPLEWOOD ST - Address Id: 92470+++ ADDRESS Warning +++Deep buckling on gulf service road at ghe intersection with buckling|Public Works 2500142857|2500142857|9002 VOGUE LN HOUSTON 77080|29.8138|-95.5143|Routed|2025-04-17 15:44:40.0000000||SWM Escalation - 2500142857 - 9002 VOGUE LN|SWM Escalation|3 Working Days|Apr 22 2025 8:52PM|NW|A|450Q|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 20:45:51.0000000|3073711.0000000000|13859910.0000000000|9002 VOGUE LN|HOUSTON||77080|0681440070030|2025-04-17 20:44:40.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created SWM Escalation 4/17/2025 3:45:51 PM||2648-6242-1809citizen still waiting for a new can|Solid Waste Management 2500142856|2500142856|6014 LATTIMER DR HOUSTON TX 77035|29.6528|-95.4962|Routed|2025-04-17 15:44:05.0000000||New Resident Container - 2500142856 - 6014 LATTIMER DR|New Resident Container|12 Calendar Days|Apr 29 2025 8:48PM|SW|K|570D|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 20:48:38.0000000|3081200.5000000000|13801579.0000000000|6014 LATTIMER DR|HOUSTON|TX|77035|0935700000064|2025-04-17 20:44:05.0000000|WESTBURY||SWTH108|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created New Resident Container 4/17/2025 3:48:38||6014 Lattimer Dr1629-4292-1444|Solid Waste Management 2500142855|12697239-2500142855|9055 CLINTON DR HOUSTON TX 77029|29.7388|-95.2657|Routed - Integrated|2025-04-17 15:43:33.0000000||Traffic Signs - 12697239-2500142855 - 9055 clinton drive|Traffic Signs|14 Working Days|May 7 2025 8:46PM|NE|I|495U|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 20:46:19.0000000|3153351.2500000000|13835072.0000000000|9055 CLINTON DR|HOUSTON|TX|77029|none|2025-04-17 20:43:33.0000000|CLINTON PARK TRI-COMMUNITY||||NE|||NE|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 9055 clinton driveValidated Address: 9055 CLINTON DR - Address Id: 196659+++ ADDRESS WARNING +++EAST BOUND ON CLINTON/SIGN THAT IS MISSING IS "1000 E LOOP NORTH"|Public Works 2500142854|2500142854|6522 SUMMIT RIDGE CT HOUSTON TX 77085|29.6297|-95.4835|Service Completed|2025-04-17 15:42:29.0000000|Apr 19 2025 11:10AM|Recycling Cart Repair - 2500142854 - 6522 SUMMIT RIDGE CT|Recycling Cart Repair|14 Calendar Days|May 1 2025 8:44PM|SW|K|571J|Solid Waste Management|Recycling|Recycling Cart Repair|1|Resolved|2025-04-17 20:44:18.0000000|3085481.2500000000|13793299.0000000000|6522 SUMMIT RIDGE CT|HOUSTON|TX|77085|1156390060011|2025-04-17 20:42:29.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes: nothing out on curb for repair||NULL|Completed by Tommie Bell. Notes: nothing out on curb for repair 2500142853|20522092-2500142853|218 CRESTWOOD DR HOUSTON TX 77007|29.7652|-95.427|Service Completed|2025-04-17 15:42:26.0000000|Apr 18 2025 11:12AM|Water Leak - 20522092-2500142853 - 218 CRESTWOOD DR|Water Leak|10 Calendar Days|Apr 27 2025 8:47PM|NW|C|492K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 20:47:33.0000000|3101903.2900000000|13843079.3600000000|218 CRESTWOOD DR|HOUSTON|TX|77007|0680230050010|2025-04-17 20:42:26.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-07|MONDAY-A|NW||1st Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 11:11:28 AM - Case # 20522092 -2500142853: An investig||the water meter is leaking|4/18/2025 11:11:28 AM - Case # 20522092 -2500142853: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142852|2500142852|9305 SHOREHAM ST HOUSTON TX 77093|29.8465|-95.3448|Routed|2025-04-17 15:41:04.0000000||Missed Heavy Trash Pickup - 2500142852 - 9305 SHOREHAM ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 8:50PM|NE|H|454A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 20:43:11.0000000|3127058.7500000000|13873450.0000000000|9305 SHOREHAM ST|HOUSTON|TX|77093|0720680010009|2025-04-17 20:41:04.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO104|MONDAY|NE|NEMO-B-04|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Heavy Trash Pickup 4/17/2025 3:43:11||trash is hers and neighbors bcause they dont have space in front of their home|Solid Waste Management 2500142851|2500142851|4337 JUNE ST HOUSTON 77016|29.8353|-95.3268|Routed|2025-04-17 15:40:42.0000000||SWM Escalation - 2500142851 - 4337 JUNE ST|SWM Escalation|3 Working Days|Apr 22 2025 8:48PM|NE|B|454F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 20:41:37.0000000|3132888.5000000000|13869556.0000000000|4337 JUNE ST|HOUSTON||77016|0402500020014|2025-04-17 20:40:42.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created SWM Escalation 4/17/2025 3:41:37 PM||900030443023a and bfri/sat citizen still waiting on a new recycling can for unit b|Solid Waste Management 2500142850|20522091-2500142850|9807 GUEST ST HOUSTON TX 77078|29.8553|-95.2678|Routed - Integrated|2025-04-17 15:39:37.0000000||Water Leak - 20522091-2500142850 - 9807 GUEST ST|Water Leak|10 Calendar Days|Apr 27 2025 8:40PM|NE|B|455C|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 20:40:55.0000000|3151343.2500000000|13877407.0000000000|9807 GUEST ST|HOUSTON|TX|77078|1118000000013|2025-04-17 20:39:37.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 04:30:41||NULL|Public Works 2500142849|12697238-2500142849|2207 BROOKELAND MEADOW CT HOUSTON TX 77489|29.5965|-95.5051|Routed - Integrated|2025-04-17 15:38:18.0000000||Street Condition - 12697238-2500142849 - HILLCROFT AVE FONDREN RD|Street Condition|30 Calendar Days|May 17 2025 8:41PM|SW|K|570Z|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 20:41:48.0000000|3078816.0000000000|13780965.0000000000|2207 BROOKELAND MEADOW CT|HOUSTON|TX|77489|none|2025-04-17 20:38:18.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Friday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:59:32||+++ ADDRESS WARNING +++Entered Address: HILLCROFT AVE FONDREN RDValidated Address: 2207 BROOKELAND MEADOW CT - Address Id: 1281129+++ ADDRESS WARNING +++multiply pothole on Hillcroft between Fondren and W. Fuqua. going south|Public Works 2500142848|2500142848|4307 SWEET CICELY CT HOUSTON TX 77059|29.6018|-95.1131|Routed|2025-04-17 15:37:58.0000000||Container Replacement - 2500142848 - 4307 SWEET CICELY CT|Container Replacement|10 Calendar Days|Apr 27 2025 8:39PM|SE|E|578Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 20:39:34.0000000|3203432.2500000000|13786879.0000000000|4307 SWEET CICELY CT|HOUSTON|TX|77059|1183830010011|2025-04-17 20:37:58.0000000|CLEAR LAKE||SETH105|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Container Replacement 4/17/2025 3:39:34||8530 1172 2024/cracked at back of bin|Solid Waste Management 2500142847|2500142847|4337 JUNE ST HOUSTON 77016|29.8353|-95.3268|Routed|2025-04-17 15:37:54.0000000||SWM Escalation - 2500142847 - 4337 JUNE ST|SWM Escalation|3 Working Days|Apr 22 2025 8:47PM|NE|B|454F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 20:40:06.0000000|3132888.5000000000|13869556.0000000000|4337 JUNE ST|HOUSTON||77016|0402500020014|2025-04-17 20:37:54.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created SWM Escalation 4/17/2025 3:40:06 PM||900030443023a and bfri/satstill need a new recycling can for unit a|Solid Waste Management 2500142845|20522089-2500142845|14816 MONRAD DR HOUSTON TX 77053|29.6113|-95.4422|Routed - Integrated|2025-04-17 15:37:07.0000000||Water Main Valve - 20522089-2500142845 - 14816 MONRAD DR|Water Main Valve|5 Calendar Days|Apr 22 2025 8:39PM|SW|K|572S|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-17 20:39:55.0000000|3098795.0000000000|13787013.0000000000|14816 MONRAD DR|HOUSTON|TX|77053|0780990010014|2025-04-17 20:37:07.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Water Main Valve 4/17/2025 3:39:55 PM||14816 MonradThe valve cannot be moved due to the valve handle being installed upside down|Public Works 2500142844|12697233-2500142844|4602 POLK ST HOUSTON TX 77023|29.7375|-95.3315|Service Completed|2025-04-17 15:37:02.0000000|Apr 18 2025 2:49PM|Street Condition - 12697233-2500142844 - 4602 POLK ST|Street Condition|30 Calendar Days|May 17 2025 8:37PM|NE|I|494T|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 20:37:29.0000000|3132494.6600000000|13833946.3400000000|4602 POLK ST|HOUSTON|TX|77023|0512120010001|2025-04-17 20:37:02.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-06|MONDAY-A|SE||1st Wednesday|SE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||the area has multiple potholes|Resolution :52. Large Pothole CompletedClose Comments :Repair completed 2500142842|20522090-2500142842|8326 WHITECASTLE LN HOUSTON TX 77088|29.8813|-95.4167|Routed - Integrated|2025-04-17 15:36:31.0000000||Water Service - 20522090-2500142842 - 8326 WHITECASTLE LN|Water Service|2 Calendar Days|Apr 19 2025 8:38PM|NW|B|412Q|Public Works|Houston Water|Water Service|0|Active|2025-04-17 20:38:36.0000000|3103866.5000000000|13885388.0000000000|8326 WHITECASTLE LN|HOUSTON|TX|77088|1025560000367|2025-04-17 20:36:31.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Water Service 4/17/2025 3:38:36 PM||citizen reporting low water pressure 8326 WHITECASTLE LN|Public Works 2500142841|2500142841|10902 VIEW POINTE LN HOUSTON TX 77034|29.6056|-95.1946|Service Completed|2025-04-17 15:36:14.0000000|Apr 19 2025 3:08PM|Missed Garbage Pickup - 2500142841 - 10902 VIEW POINTE LN|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:37PM|SE|E|577W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 20:37:10.0000000|3177476.0000000000|13787405.0000000000|10902 VIEW POINTE LN|HOUSTON|TX|77034|1311880020050|2025-04-17 20:36:14.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-04|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: No can out||NULL|Completed by Robert Lonzo. Notes: No can out 2500142840|2500142840|5502 BRAESVALLEY DR HOUSTON TX 77096|29.6794|-95.4847|Service Completed|2025-04-17 15:36:00.0000000|Apr 17 2025 3:53PM|Building Code Violation - 2500142840 - 5502 BRAESVALLEY DR|Building Code Violation|7 Calendar Days|Apr 24 2025 8:38PM|SW|C|531S|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-17 20:38:02.0000000|3084560.2500000000|13811340.0000000000|5502 BRAESVALLEY DR|HOUSTON|TX|77096|0942010000046|2025-04-17 20:36:00.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Please state the violation||NULL|Please state the violation 2500142839|2500142839|6402 SUMMER RIDGE DR HOUSTON TX 77489|29.6018|-95.4812|Routed|2025-04-17 15:35:58.0000000||Parking Violation - 2500142839 - 6400 SUMMER RIDGE DR|Parking Violation|19 Calendar Days|May 6 2025 8:40PM|SW|K|571X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 20:40:19.0000000|3086505.0000000000|13783265.0000000000|6402 SUMMER RIDGE DR|HOUSTON|TX|77489|2150090020200907|2025-04-17 20:35:58.0000000|FORT BEND HOUSTON||SWFR105|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|3rd Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Parking Violation 4/17/2025 3:40:19 PM||+++ ADDRESS WARNING +++Entered Address: 6400 SUMMER RIDGE DRValidated Address: 6402 SUMMER RIDGE DR - Address Id: 879035+++ ADDRESS WARNING +++vehicle: 2 trucks parked + trailer attached. affecting traffic in area unable to see throughlawn servicemonths|Parking Management 2500142838|2500142838|310 KICKERILLO DR HOUSTON TX 77079|29.7629|-95.5966|Service Completed|2025-04-17 15:35:58.0000000|Apr 18 2025 9:55AM|City Engineer - 2500142838 - 310 KICKERILLO DR|City Engineer|5 Calendar Days|Apr 22 2025 8:43PM|NW|G|489J|Public Works|Houston Permitting Center|City Engineer|1|Resolved|2025-04-17 20:43:21.0000000|3048150.5000000000|13840651.0000000000|310 KICKERILLO DR|HOUSTON|TX|77079|0983500000026|2025-04-17 20:35:58.0000000|MEMORIAL||||NW|||NW|||NE|HPC CityEngineer|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Basketball goals do not pose street hazard or having any impedim||Basketball Goal was reported as being in the City ROW originally in September 2024. Since then conflicting information has been provided to the neighboring citizens as seen below. Please have Supervisor make contact with the citizen as she wants to know|Basketball goals do not pose street hazard or having any impediment issue. Initial Red Tags were given to do further investigation. No action required. This case is closed. 2500142837|12697236-2500142837|W T C JESTER BLVD ELLA BLVD HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-17 15:35:00.0000000|Apr 17 2025 3:45PM|Traffic Signal Maintenance - 12697236-2500142837 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 8:40PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 20:40:06.0000000|3100710.3400000000|13856658.6400000000|W T C JESTER BLVD ELLA BLVD|HOUSTON|TX|77008|1402700010001|2025-04-17 20:35:00.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||The traffic light at W TC Jester and Ella is stuck on red all directions|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697217 2500142836|12697237-2500142836|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-17 15:34:12.0000000|Apr 17 2025 3:45PM|Traffic Signal Maintenance - 12697237-2500142836 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 8:37PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 20:37:39.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-17 20:34:12.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: W T C JESTER BLVD ELLA BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++W T C JESTER BLVD and ELLA BLVD|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12697217 2500142835|20522088-2500142835|5306 NASSAU RD HOUSTON TX 77021|29.7018|-95.3328|Service Completed|2025-04-17 15:33:42.0000000|Apr 17 2025 6:06PM|Sewer Wastewater - 20522088-2500142835 - 5306 NASSAU RD|Sewer Wastewater|1 Calendar Day|Apr 18 2025 8:37PM|SE|D|534K|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 20:37:14.0000000|3132508.0000000000|13820958.0000000000|5306 NASSAU RD|HOUSTON|TX|77021|0760960080025|2025-04-17 20:33:42.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 6:05:07 PM - Case # 20522088 -2500142835: An investiga||overflowing in bath tub|4/17/2025 6:05:07 PM - Case # 20522088 -2500142835: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142834|2500142834|6810 MOSS ROSE ST HOUSTON TX 77087|29.7075|-95.2976|Routed|2025-04-17 15:33:32.0000000||Parking Violation - 2500142834 - 6810 MOSS ROSE ST|Parking Violation|19 Calendar Days|May 6 2025 8:34PM|SE|I|534H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 20:34:56.0000000|3143608.7500000000|13823382.0000000000|6810 MOSS ROSE ST|HOUSTON|TX|77087|0601270150011|2025-04-17 20:33:32.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Caller is stating that the car is blocking there recycling can|Parking Management 2500142833|12697234-2500142833|4623 HARRISBURG BLVD HOUSTON TX 77011|29.7435|-95.3286|Service Completed|2025-04-17 15:33:12.0000000|Apr 18 2025 8:29AM|Traffic Signal Maintenance - 12697234-2500142833 - HARRISBURG BLVD S LOCKWOOD DR|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 8:35PM|NE|H|494T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 20:35:33.0000000|3133311.0000000000|13836268.0000000000|4623 HARRISBURG BLVD|HOUSTON|TX|77011|0280100000012|2025-04-17 20:33:12.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... REPAIRS||+++ ADDRESS WARNING +++Entered Address: HARRISBURG BLVD S LOCKWOOD DRValidated Address: 4623 HARRISBURG BLVD - Address Id: 62792+++ ADDRESS WARNING +++Harrisburg going east|Resolution :38. Task CompletedClose Comments :REPAIRS COMPLETED 2500142832|2500142832|5112 GIBSON ST HOUSTON TX 77007|29.767|-95.4129|Routed|2025-04-17 15:33:07.0000000||Container Replacement - 2500142832 - 5112 GIBSON ST|Container Replacement|10 Calendar Days|Apr 27 2025 8:35PM|NW|C|492L|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 20:35:51.0000000|3106362.7500000000|13843866.0000000000|5112 GIBSON ST|HOUSTON|TX|77007|0072050000003|2025-04-17 20:33:07.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Container Replacement 4/17/2025 3:35:5||pick up 2 bins--owner has moved|Solid Waste Management 2500142831|20522087-2500142831|6227 BANKSIDE DR HOUSTON TX 77096|29.6628|-95.5009|Service Completed|2025-04-17 15:32:16.0000000|Apr 19 2025 10:54AM|Water Leak - 20522087-2500142831 - 6227 BANKSIDE DR|Water Leak|10 Calendar Days|Apr 27 2025 8:34PM|SW|K|530Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 20:34:16.0000000|3079573.5000000000|13805173.0000000000|6227 BANKSIDE DR|HOUSTON|TX|77096|1043280000076|2025-04-17 20:32:16.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 10:54:36 AM - Case # 20522087 -2500142831: Dear Custom||ATTEN ... WATER METER LEAK IS WORSE NOW CALLER HAS A WATER LEAK ONGOING ISSUE FOR A WHILE NOW PLS MAKE CONTACT WITH CALLER HAS MADE SEVERAL CALLS NEEDS PWE SUPERVISOR TO MAKE CONTACT REF TO OLD SR NUMBERS|4/19/2025 10:54:36 AM - Case # 20522087 -2500142831: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500142830|2500142830|7025 BOYCE ST HOUSTON 77020|29.769|-95.299|Routed|2025-04-17 15:31:45.0000000||SWM Escalation - 2500142830 - 7025 BOYCE ST|SWM Escalation|3 Working Days|Apr 22 2025 8:39PM|NE|H|494M|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 20:32:19.0000000|3142459.2500000000|13845711.0000000000|7025 BOYCE ST|HOUSTON||77020|0533290000016|2025-04-17 20:31:45.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE|S|1st Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/17/2025 3:32:19 PM||a hole at the bottom of can|Solid Waste Management 2500142829|307254-2500142829|2702 JOHN RALSTON RD HOUSTON TX 77013|29.7854|-95.2284|Routed - Integrated|2025-04-17 15:30:27.0000000||Nuisance On Property - 307254-2500142829 - 2702 john ralston road|Nuisance On Property|180 Working Days|Jan 7 2026 9:33PM|NE|I|496B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 20:33:46.0000000|3164633.2500000000|13852409.0000000000|2702 JOHN RALSTON RD|HOUSTON|TX|77013|1106120000044|2025-04-17 20:30:27.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Nuisance On Property 4/17/2025 3:33:46||+++ ADDRESS WARNING +++Entered Address: 2702 john ralston roadValidated Address: 2702 JOHN RALSTON RD - Address Id: 1141080+++ ADDRESS WARNING +++CALLER STATES THAT PEOPLE ARE ALWAYS LEAVING TRASH THERE IN THE MIDDLE OF THE NIGHT|Neighborhoods 2500142828|20522084-2500142828|12018 COULSON CIR HOUSTON TX 77015|29.7641|-95.2198|Service Completed|2025-04-17 15:30:21.0000000|Apr 17 2025 4:38PM|Sewer Wastewater - 20522084-2500142828 - 12018 COULSON CIR|Sewer Wastewater|1 Calendar Day|Apr 18 2025 8:31PM|NE|E|496L|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 20:31:14.0000000|3167609.2500000000|13844765.0000000000|12018 COULSON CIR|HOUSTON|TX|77015|0822450000011|2025-04-17 20:30:21.0000000|NORTHSHORE||NETH102|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:36:52 PM - Case # 20522084 -2500142828: All investig||12018 Coulson Cir: sewer line stopped up. please make cc thank you|4/17/2025 4:36:52 PM - Case # 20522084 -2500142828: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142827|2500142827|573 CLIFFSIDE DR HOUSTON TX 77076|29.8691|-95.3717|Routed|2025-04-17 15:29:40.0000000||Recycling Participation NEW - 2500142827 - 573 CLIFFSIDE DR|Recycling Participation NEW|24 Calendar Days|May 11 2025 8:30PM|NE|H|413U|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 20:30:18.0000000|3118269.2500000000|13881396.0000000000|573 CLIFFSIDE DR|HOUSTON|TX|77076|0833090000001|2025-04-17 20:29:40.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO113|MONDAY|NE|NWMO-B-06|MONDAY-B|NW|S|3rd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Recycling Participation NEW 4/17/2025 3:30:||03/29|Solid Waste Management 2500142826|20522085-2500142826|3133 TILFER ST HOUSTON TX 77087|29.6938|-95.3015|Service Completed|2025-04-17 15:29:38.0000000|Apr 17 2025 4:52PM|Water Leak - 20522085-2500142826 - 3133 TILFER ST|Water Leak|10 Calendar Days|Apr 27 2025 8:30PM|SE|I|534M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 20:30:42.0000000|3142519.5000000000|13818376.0000000000|3133 TILFER ST|HOUSTON|TX|77087|0591650000020|2025-04-17 20:29:38.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-04|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:51:11 PM - Case # 20522085 -2500142826: Investigatio||NULL|4/17/2025 4:51:11 PM - Case # 20522085 -2500142826: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500142825|2500142825|5831 LARKIN ST HOUSTON TX 77007|29.7789|-95.4276|Routed|2025-04-17 15:29:18.0000000||Missed Garbage Pickup - 2500142825 - 5831 LARKIN ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:30PM|NW|C|492F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 20:30:47.0000000|3101561.2500000000|13848052.0000000000|5831 LARKIN ST|HOUSTON|TX|77007|0102400000549|2025-04-17 20:29:18.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH108|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Garbage Pickup 4/17/2025 3:30:47||requesting pickup bin not serviced|Solid Waste Management 2500142824|20522086-2500142824|7301 AVENUE K HOUSTON TX 77011|29.7405|-95.293|Service Completed|2025-04-17 15:29:14.0000000|Apr 18 2025 12:04PM|Water Leak - 20522086-2500142824 - 7301 AVENUE K|Water Leak|10 Calendar Days|Apr 27 2025 8:30PM|NE|I|495S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 20:30:36.0000000|3144695.0000000000|13835470.0000000000|7301 AVENUE K|HOUSTON|TX|77011|0251820000020|2025-04-17 20:29:14.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:04:00 PM - Case # 20522086 -2500142824: An investig||NULL|4/18/2025 12:04:00 PM - Case # 20522086 -2500142824: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142823|2500142823|2011 LIBBEY DR HOUSTON TX 77018|29.8306|-95.4484|Routed|2025-04-17 15:28:58.0000000||Dead Animal Collection - 2500142823 - 2011 LIBBEY DR|Dead Animal Collection|4 Calendar Days|Apr 21 2025 8:30PM|NW|C|452J|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 20:30:08.0000000|3094398.0000000000|13866663.0000000000|2011 LIBBEY DR|HOUSTON|TX|77018|0731010060009|2025-04-17 20:28:58.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Dead Animal Collection 4/17/2025 3:30:||possum in a cardboard box|Solid Waste Management 2500142822|2500142822|573 CLIFFSIDE DR HOUSTON TX 77076|29.8691|-95.3717|Routed|2025-04-17 15:28:55.0000000||New Resident Container - 2500142822 - 573 CLIFFSIDE DR|New Resident Container|12 Calendar Days|Apr 29 2025 8:29PM|NE|H|413U|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 20:29:33.0000000|3118269.2500000000|13881396.0000000000|573 CLIFFSIDE DR|HOUSTON|TX|77076|0833090000001|2025-04-17 20:28:55.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO113|MONDAY|NE|NWMO-B-06|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created New Resident Container 4/17/2025 3:29:33 PM||03/29|Solid Waste Management 2500142821|2500142821|5120 POLK ST HOUSTON TX 77023|29.7352|-95.3239|Routed|2025-04-17 15:28:25.0000000||Lighting - 2500142821 - 5120 POLK ST|Lighting|5 Calendar Days|Apr 23 2025 1:13PM|NE|I|494X|Parks and Recreation|Facilities and Maintenance|Lighting|0|Active|2025-04-18 13:13:49.0000000|3134944.6600000000|13833192.0600000000|5120 POLK ST|HOUSTON|TX|77023|0543010000003|2025-04-17 20:28:25.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE||1st Wednesday|SE|PR FacilitiesMaint|FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||The lighting posts do not turn on. Light bulbs need replacing.|Parks and Recreation 2500142820|2500142820|1710 HAYS ST HOUSTON TX 77009|29.7896|-95.3506|Routed|2025-04-17 15:27:50.0000000||Missed Garbage Pickup - 2500142820 - 1710 HAYS ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:28PM|NE|H|493D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 20:28:32.0000000|3125851.7500000000|13852695.0000000000|1710 HAYS ST|HOUSTON|TX|77009|0310180000012|2025-04-17 20:27:50.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Garbage Pickup 4/17/2025 3:28:32||NULL|Solid Waste Management 2500142819|12697235-2500142819|2800 REED RD HOUSTON TX 77051|29.6574|-95.386|Routed - Integrated|2025-04-17 15:27:28.0000000||Street Hazard - 12697235-2500142819 - 2800 reed road|Street Hazard|10 Calendar Days|Apr 27 2025 8:34PM|SE|D|573A|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 20:34:46.0000000|3116118.7500000000|13804306.0000000000|2800 REED RD|HOUSTON|TX|77051|0451830000080|2025-04-17 20:27:28.0000000|SUNNYSIDE|Five Corners HCID #10B|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:39:53||+++ ADDRESS WARNING +++Entered Address: 2800 reed roadValidated Address: 2800 REED RD - Address Id: 345049+++ ADDRESS WARNING +++excess dirt and grass clippings intersection|Public Works 2500142818|20522083-2500142818|1107 NATIONAL ST HOUSTON TX 77007|29.7696|-95.3875|Service Completed|2025-04-17 15:26:37.0000000|Apr 17 2025 6:46PM|Water Leak - 20522083-2500142818 - 2730 center street|Water Leak|10 Calendar Days|Apr 27 2025 8:28PM|NW|C|493E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 20:28:09.0000000|3114462.0000000000|13845246.0000000000|1107 NATIONAL ST|HOUSTON|TX|77007|0071540000004|2025-04-17 20:26:37.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 6:44:41 PM - Case # 20522083 -2500142818: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 2730 center streetValidated Address: 1107 NATIONAL ST - Address Id: 1111884+++ ADDRESS WARNING +++2700 CENTER ST NATIONAL ST|4/17/2025 6:44:41 PM - Case # 20522083 -2500142818: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142817|2500142817|11250 BRIAR FOREST DR HOUSTON TX 77042|29.7487|-95.5751|Citation issued|2025-04-17 15:25:42.0000000|Apr 18 2025 7:39PM|Parking Violation - 2500142817 - 11250 BRIAR FOREST DR|Parking Violation|19 Calendar Days|May 6 2025 8:26PM|NW|G|489P|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-17 20:26:46.0000000|3055135.7500000000|13835662.0000000000|11250 BRIAR FOREST DR|HOUSTON|TX|77042|0451380010104|2025-04-17 20:25:42.0000000|BRIAR FOREST||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|1ST CITATION ISSUED TODAY/SERVICE REQUEST #2500125866 ALREADY OP||honda OR hyundai RED SSC-4552 Parked in a school zone. parked for several months|1ST CITATION ISSUED TODAY/SERVICE REQUEST #2500125866 ALREADY OPEN FOR SAME VEHICLE/VEHICLE SCHEDULED TO BE TOWED ON 4/21/25 2500142816|2500142816|9038 MCGALLION RD HOUSTON TX 77022|29.8424|-95.368|Routed|2025-04-17 15:25:34.0000000||Missed Garbage Pickup - 2500142816 - 9038 MCGALLION RD|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:27PM|NE|H|453G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 20:27:44.0000000|3119734.7500000000|13871733.0000000000|9038 MCGALLION RD|HOUSTON|TX|77022|1221790010002|2025-04-17 20:25:34.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO109|MONDAY|NE|NWMO-B-02|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/17/2025 3:27:44 P||Caller states that they have not been picking up trash and service shows completed. SW has not picked up in weeks and MR. Perez wants an explanation on why??|Solid Waste Management 2500142815|221302-2500142815|6514 REED RD HOUSTON TX 77087|29.6604|-95.3113|Routed - Integrated|2025-04-17 15:24:56.0000000||Tree Trim - 221302-2500142815 - NORTHDALE ST REED RD|Tree Trim|75 Calendar Days|Jul 1 2025 8:47PM|SE|I|574C|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 20:47:15.0000000|3139783.0000000000|13806020.0000000000|6514 REED RD|HOUSTON|TX|77087|0804790000001|2025-04-17 20:24:56.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/17/2025 3:47:15 PM||+++ ADDRESS WARNING +++Entered Address: NORTHDALE ST REED RDValidated Address: 6514 REED RD - Address Id: 558835+++ ADDRESS WARNING +++low hanging branches/ scratching vehicles passing|Parks and Recreation 2500142814|2500142814|1000 FM 1960 RD HOUSTON TX 77090|30.0167|-95.4455|Routed|2025-04-17 15:24:15.0000000||Health Code - 2500142814 - 1000 FM 1960 RD|Health Code|55 Calendar Days|Jun 11 2025 8:24PM|NW|B|332N|Health|Environmental Health|Health Code|0|Active|2025-04-17 20:24:57.0000000|3093263.7500000000|13934307.0000000000|1000 FM 1960 RD|HOUSTON|TX|77090|0451720000116|2025-04-17 20:24:15.0000000||||||||||||HLT HealthCode|LIMITED|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Health Code 4/17/2025 3:24:57 PM||Mold is located at this address 1020 FM 1960 RD. Suite 15. Please service area also mold is very bad citizen states.|Health 2500142813|20522080-2500142813|6402 STRATTON ST HOUSTON TX 77023|29.709|-95.3088|Service Completed|2025-04-17 15:24:11.0000000|Apr 17 2025 5:17PM|Sewer Wastewater - 20522080-2500142813 - 6402 STRATTON ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 8:24PM|SE|I|534H|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 20:24:46.0000000|3140046.5000000000|13823807.0000000000|6402 STRATTON ST|HOUSTON|TX|77023|0071670000020|2025-04-17 20:24:11.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:15:28 PM - Case # 20522080 -2500142813: An investiga||PLEASE SEE INSPECTOR COMMENTS Refer to WWO Inspector for further investigation. Made contact with customer. Note: Per customer bath tub is not draining. Customer has good water supply. Resolution Code: REFWWO|4/17/2025 5:15:28 PM - Case # 20522080 -2500142813: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142812|2500142812|3721 MOORE ST HOUSTON 77009|29.7946|-95.3603|Routed|2025-04-17 15:23:19.0000000||SWM Escalation - 2500142812 - 3721 MOORE ST|SWM Escalation|3 Working Days|Apr 22 2025 8:30PM|NE|H|453Z|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 20:23:39.0000000|3122718.5000000000|13854414.0000000000|3721 MOORE ST|HOUSTON||77009|0211730370022|2025-04-17 20:23:19.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR120|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW|S|1st Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/17/2025 3:23:39 PM||garbage placed on Alber St for collection|Solid Waste Management 2500142811|20522081-2500142811|6327 WEST BEND ST HOUSTON TX 77085|29.6045|-95.4802|Service Completed|2025-04-17 15:22:55.0000000|Apr 17 2025 4:52PM|Sewer Wastewater - 20522081-2500142811 - 6327 WEST BEND ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 8:24PM|SW|K|571T|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 20:24:19.0000000|3086801.5000000000|13784179.0000000000|6327 WEST BEND ST|HOUSTON|TX|77085|9200000031700907|2025-04-17 20:22:55.0000000|FORT BEND HOUSTON||SWFR105|FRIDAY|SW|SWFR-A-09|FRIDAY-A|SW|S|3rd Friday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:52:38 PM - Case # 20522081 -2500142811: Investigatio||Caller states there is a steady overflow in the ditch|4/17/2025 4:52:38 PM - Case # 20522081 -2500142811: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500142810|2500142810|1423 GARDENIA DR HOUSTON TX 77018|29.8263|-95.4361|Routed|2025-04-17 15:22:21.0000000||Heavy Trash Code Violation - 2500142810 - 1423 GARDENIA DR|Heavy Trash Code Violation|25 Working Days|May 22 2025 8:35PM|NW|C|452K|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 20:28:32.0000000|3098336.0000000000|13865200.0000000000|1423 GARDENIA DR|HOUSTON|TX|77018|0731000060022|2025-04-17 20:22:21.0000000|CENTRAL NORTHWEST||NWTU107|TUESDAY|NW|NETU-B-04|TUESDAY-B|NE|S|3rd Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Heavy Trash Code Violation 4/17/2025 3:2||trash debris wood and left over building supplies are thrown and stored on front yard from the new home that is being built at the 1427 Gardenia lotgrass and weeds are also very high|Solid Waste Management 2500142808|2500142808|2710 N SABINE ST HOUSTON 77009|29.783|-95.3759|Routed|2025-04-17 15:21:45.0000000||SWM Escalation - 2500142808 - 2718 N SABINE ST|SWM Escalation|3 Working Days|Apr 22 2025 8:29PM|NW|H|493B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 20:22:40.0000000|3117955.0000000000|13850077.0000000000|2710 N SABINE ST|HOUSTON||77009|1163580010001|2025-04-17 20:21:45.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created SWM Escalation 4/17/2025 3:22:40||+++ ADDRESS WARNING +++Entered Address: 2718 N SABINE STValidated Address: 2710 N SABINE ST - Address Id: 3129373+++ ADDRESS WARNING +++855047791030second request....can never delivered.|Solid Waste Management 2500142807|12697230-2500142807|2929 REED RD HOUSTON TX 77051|29.6589|-95.3817|Routed - Integrated|2025-04-17 15:21:41.0000000||Drainage - 12697230-2500142807 - 2929 REED RD|Drainage|30 Calendar Days|May 17 2025 8:25PM|SE|D|573B|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 20:25:48.0000000|3117480.7500000000|13804900.0000000000|2929 REED RD|HOUSTON|TX|77051|0451870000244|2025-04-17 20:21:41.0000000|SUNNYSIDE|HCID #10-A|||SE|||SE|||SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:31:48||to the right of this address|Public Works 2500142804|221298-2500142804|1009 DEFENDER ST HOUSTON TX 77029|29.7412|-95.2638|Routed - Integrated|2025-04-17 15:20:28.0000000||Tree Trim - 221298-2500142804 - 1009 DEFENDER ST|Tree Trim|75 Calendar Days|Jul 1 2025 8:21PM|NE|I|495U|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 20:21:39.0000000|3153928.5000000000|13835994.0000000000|1009 DEFENDER ST|HOUSTON|TX|77029|0700120000014|2025-04-17 20:20:28.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Tree Trim 4/17/2025 3:21:39 PM||make contact|Parks and Recreation 2500142803|307252-2500142803|4321 REED RD HOUSTON TX 77051|29.6586|-95.3634|Routed - Integrated|2025-04-17 15:20:02.0000000||Nuisance On Property - 307252-2500142803 - 4321 REED RD|Nuisance On Property|180 Working Days|Jan 7 2026 9:21PM|SE|D|573C|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 20:21:12.0000000|3123291.7500000000|13804952.0000000000|4321 REED RD|HOUSTON|TX|77051|0730510150021|2025-04-17 20:20:02.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Nuisance On Property 4/17/2025 3:21:12 PM||next to this address / carpet / bed / mattress|Neighborhoods 2500142802|2500142802|5515 WILLOWBEND BLVD HOUSTON TX 77096|29.6662|-95.4813|Routed|2025-04-17 15:19:22.0000000||Missed Garbage Pickup - 2500142802 - 5515 WILLOWBEND BLVD|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:20PM|SW|K|531X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 20:20:32.0000000|3085784.2500000000|13806582.0000000000|5515 WILLOWBEND BLVD|HOUSTON|TX|77096|0840400000002|2025-04-17 20:19:22.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/17/2025 3:20:||only half the street was serviced.|Solid Waste Management 2500142801|307253-2500142801|1822 DROXFORD DR HOUSTON TX 77008|29.7981|-95.4329|Routed - Integrated|2025-04-17 15:19:20.0000000||Nuisance On Property - 307253-2500142801 - 1822 DROXFORD DR|Nuisance On Property|180 Working Days|Jan 7 2026 9:24PM|NW|C|452X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 20:24:21.0000000|3099665.2500000000|13854999.2000000000|1822 DROXFORD DR|HOUSTON|TX|77008|0931110000001|2025-04-17 20:19:20.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW||3rd Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||1822 Droxford.|Neighborhoods 2500142800|20522082-2500142800|401 FRANKLIN ST HOUSTON TX 77201|29.7659|-95.3643|Service Completed|2025-04-17 15:19:14.0000000|Apr 18 2025 5:09PM|Water Service - 20522082-2500142800 - 401 FRANKLIN ST|Water Service|2 Calendar Days|Apr 19 2025 8:22PM|NW|H|493L|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 20:22:51.0000000|3121772.0000000000|13843963.0000000000|401 FRANKLIN ST|HOUSTON|TX|77201|1450670010001|2025-04-17 20:19:14.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 5:08:15 PM - Case # 20522082 -2500142800: All investig||401 FRANKLIN ST|4/18/2025 5:08:15 PM - Case # 20522082 -2500142800: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142799|2500142799|2411 SPENCE ST HOUSTON TX 77093|29.8213|-95.3465|Routed|2025-04-17 15:19:03.0000000||Missed Heavy Trash Pickup - 2500142799 - 2411 SPENCE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 8:27PM|NE|H|454N|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 20:20:19.0000000|3126786.7500000000|13864276.0000000000|2411 SPENCE ST|HOUSTON|TX|77093|0670710010028|2025-04-17 20:19:03.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO101|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Heavy Trash Pickup 4/17/2025 3:20||states that personnel did not serviced trash but marked as complete on rubicon.|Solid Waste Management 2500142798|20522212-2500142798|12111 RENAISSANCE LN HOUSTON TX 77071|29.6462|-95.5219|Service Completed|2025-04-17 15:17:58.0000000|Apr 18 2025 11:00AM|Water Leak - 20522212-2500142798 - FAWN TERRACE DR FONDREN MEADOW DR|Water Leak|10 Calendar Days|Apr 28 2025 2:10PM|SW|K|570F|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-18 14:10:46.0000000|3072984.5000000000|13798935.0000000000|12111 RENAISSANCE LN|HOUSTON|TX|77071|1148770020001|2025-04-17 20:17:58.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:59:06 AM - Case # 20522212 -2500142798: An investig||+++ ADDRESS WARNING +++Entered Address: FAWN TERRACE DR FONDREN MEADOW DRValidated Address: 12111 RENAISSANCE LN - Address Id: 434543+++ ADDRESS WARNING +++|4/18/2025 10:59:06 AM - Case # 20522212 -2500142798: An investigation has been completed and a leak was not found at this location. 2500142797|12697229-2500142797|10421 DEERWOOD RD HOUSTON TX 77042|29.7577|-95.5602|Service Completed|2025-04-17 15:16:17.0000000|Apr 18 2025 9:17AM|Drainage - 12697229-2500142797 - 10421 DEERWOOD RD|Drainage|30 Calendar Days|May 17 2025 8:19PM|NW|G|489L|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-17 20:19:51.0000000|3059760.8400000000|13839082.4400000000|10421 DEERWOOD RD|HOUSTON|TX|77042|1443630010002|2025-04-17 20:16:17.0000000|BRIAR FOREST|Westchase MD|||NW|||NW|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Inspecte||Drainage is clogged up and no water can get in.|Resolution :38. Task CompletedClose Comments :Inspected the drainage system and it is functioning as designed no blockages detected no action required. 2500142796|2500142796|201 BURRESS ST HOUSTON TX 77022|29.8421|-95.3742|Routed|2025-04-17 15:16:13.0000000||Missed Garbage Pickup - 2500142796 - 201 BURRESS ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:18PM|NE|H|453F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 20:18:34.0000000|3117778.7500000000|13871555.0000000000|201 BURRESS ST|HOUSTON|TX|77022|0700950160017|2025-04-17 20:16:13.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO109|MONDAY|NE|NWMO-B-02|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/17/2025 3:18:34 P||201 BURRESS ST|Solid Waste Management 2500142795|307251-2500142795|2111 NANTUCKET DR HOUSTON TX 77057|29.7454|-95.4868|Routed - Integrated|2025-04-17 15:16:00.0000000||Nuisance On Property - 307251-2500142795 - 2111 NANTUCKET DR|Nuisance On Property|180 Working Days|Jan 7 2026 9:20PM|NW|G|491S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 20:20:02.0000000|3083161.5000000000|13835329.0000000000|2111 NANTUCKET DR|HOUSTON|TX|77057|1466030010002|2025-04-17 20:16:00.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Nuisance On Property 4/17/2025 3:20:02 P||Caller states a construction site is creating a bunch of dirt/debris with its demolition and rebuilding due to now plastic on fence. They state that dirt and debri is going over the street/neighborhood|Neighborhoods 2500142793|2500142793|9330 ALCOTT DR HOUSTON TX 77080|29.818|-95.5215|Routed|2025-04-17 15:14:03.0000000||Parking Violation - 2500142793 - 2600 LAZY SPRING DR|Parking Violation|19 Calendar Days|May 6 2025 8:16PM|NW|A|450Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 20:16:28.0000000|3071448.2500000000|13861244.0000000000|9330 ALCOTT DR|HOUSTON|TX|77080|0890520000001|2025-04-17 20:14:03.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Parking Violation 4/17/2025 3:16:28 PM||+++ ADDRESS WARNING +++Entered Address: 2600 LAZY SPRING DRValidated Address: 9330 ALCOTT DR - Address Id: 501919+++ ADDRESS WARNING +++ford escape silver ton// in the 2600 or 2700 block of Lazy Spring Dr. States parked too far into the street and station|Parking Management 2500142792|2500142792|6022 VICKIJOHN DR HOUSTON TX 77096|29.6625|-95.496|Routed|2025-04-17 15:13:14.0000000||Missed Garbage Pickup - 2500142792 - 6022 Vickijohn Dr|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:13PM|SW|K|531W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 20:13:14.0000000|3081159.2500000000|13805078.0000000000|6022 VICKIJOHN DR|HOUSTON|TX|77096|0880740000027|2025-04-17 20:13:14.0000000|WESTBURY||SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||recycling picked up but not trash...seems like other side of street got trash picked up|Solid Waste Management 2500142791|2500142791|9502 SCRANTON ST HOUSTON TX 77075|29.6433|-95.2478|Service Completed|2025-04-17 15:12:50.0000000|Apr 19 2025 3:33PM|Missed Garbage Pickup - 2500142791 - 9502 SCRANTON ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:13PM|SE|I|575H|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 20:13:57.0000000|3160168.5000000000|13800557.0000000000|9502 SCRANTON ST|HOUSTON|TX|77075|1473530010001|2025-04-17 20:12:50.0000000|GREATER HOBBY AREA|HCID #9|SETH120|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: Serviced||NULL|Completed by Robert Lonzo. Notes: Serviced 2500142790|2500142790|7530 COACHWOOD DR HOUSTON TX 77071|29.6525|-95.5104|Routed|2025-04-17 15:11:57.0000000||Missed Heavy Trash Pickup - 2500142790 - 7530 COACHWOOD DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 8:19PM|SW|K|570C|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 20:12:44.0000000|3076698.7500000000|13801329.0000000000|7530 COACHWOOD DR|HOUSTON|TX|77071|1107850000002|2025-04-17 20:11:57.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Missed Heavy Trash Pickup 4/17/2025 3:1||7530 coachwood at the curb has a very Special needs child with equipment coming in boxes and has the boxes outside the property for heavy trash asking for assistance|Solid Waste Management 2500142789|2500142789|1914 W MCKINNEY ST HOUSTON TX 77019|29.7592|-95.3866|Routed|2025-04-17 15:11:23.0000000||PW CIP Project - 2500142789 - 1914 W MCKINNEY ST|PW CIP Project|5 Working Days|Apr 24 2025 8:19PM|NW|C|493J|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-17 20:12:02.0000000|3114798.7500000000|13841298.0000000000|1914 W MCKINNEY ST|HOUSTON|TX|77019|1234420010002|2025-04-17 20:11:23.0000000|NEARTOWN - MONTROSE||NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB Thu 4/17/2025 6:07 PM: Email Sent To TDO for inquiry. Email||Citizen Ms. Lynes xxx-xxx-xxxx contacted 311 regarding some work that was done on her street that took a week to complete per citizen they tore the entire street up she was not sure what they were doing. Citizen informed me that this occurred during the|Public Works 2500142788|307250-2500142788|4833 HUMMINGBIRD ST HOUSTON TX 77035|29.6597|-95.462|Routed - Integrated|2025-04-17 15:11:06.0000000||Nuisance On Property - 307250-2500142788 - 4833 HUMMINGBIRD ST|Nuisance On Property|180 Working Days|Jan 7 2026 9:16PM|SW|K|531Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 20:16:08.0000000|3091969.7700000000|13804389.6300000000|4833 HUMMINGBIRD ST|HOUSTON|TX|77035|0823720000006|2025-04-17 20:11:06.0000000|NEAR SOUTHWEST||SWTH114|THURSDAY|SW|SETH-A-05|THURSDAY-A|SE||3rd Wednesday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||broken down vehicle that needs tires in driveway since the family moved in the rental. vehicle hasn't been worked on and is just sitting in the driveway. yard also needs mowed.|Neighborhoods 2500142787|20522079-2500142787|12938 BRIARWEST CIR HOUSTON TX 77077|29.7408|-95.616|Service Completed|2025-04-17 15:10:52.0000000|Apr 18 2025 11:20AM|Water Main Valve - 20522079-2500142787 - 12938 BRIARWEST CIR|Water Main Valve|5 Calendar Days|Apr 22 2025 8:12PM|SW|G|488U|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-17 20:12:45.0000000|3042222.2500000000|13832430.0000000000|12938 BRIARWEST CIR|HOUSTON|TX|77077|1135640000006|2025-04-17 20:10:52.0000000|ELDRIDGE / WEST OAKS||NWMO101|MONDAY|NW|NWMO-A-10|MONDAY-A|NW|S|4th Wednesday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:19:14 AM - Case # 20522079 -2500142787: All investi||water needs to be shut off tomorrow/ tomorrow caller is going to have house repiped around 8 am on 4/18|4/18/2025 11:19:14 AM - Case # 20522079 -2500142787: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142786|307249-2500142786|223 WESTHEIMER RD HOUSTON TX 77006|29.7444|-95.3839|Routed - Integrated|2025-04-17 15:09:10.0000000||Nuisance On Property - 307249-2500142786 - 223 Westheimer Rd|Nuisance On Property|180 Working Days|Jan 7 2026 9:09PM|SW|C|493T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 20:09:10.0000000|3115807.7500000000|13835940.0000000000|223 WESTHEIMER RD|HOUSTON|TX|77006|1386630010001|2025-04-17 20:09:10.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NE|S|1st Wednesday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Ongoing issue. High weeds and trash at restaurant location.|Neighborhoods 2500142784|2500142784|1139 LOUISE ST HOUSTON TX 77009|29.8051|-95.3878|Routed|2025-04-17 15:08:14.0000000||Missed Recycling Pickup - 2500142784 - 1139 LOUISE ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 8:08PM|NW|H|453S|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 20:08:14.0000000|3113895.2500000000|13857977.0000000000|1139 LOUISE ST|HOUSTON|TX|77009|1211960010003|2025-04-17 20:08:14.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Recycling Pickup 4/17/2025 3:08:15 PM||Citizen states recycle was not serviced. Rubicon states recycle is still on scheduled for 4/10/2025. Please service and update.|Solid Waste Management 2500142783|2500142783||29.7584|-95.3698|Service Completed|2025-04-17 15:08:05.0000000|Apr 18 2025 10:17AM|MYR Correspondence - 2500142783|MYR Correspondence|7 Calendar Days|Apr 24 2025 8:08PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-17 20:08:24.0000000|0|0|||||none|2025-04-17 20:08:05.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||citizen sharing suggestion to Sam Houston tollway and bridges collecting tolls should all go the COH budget|Mayor Office 2500142782|2500142782|9826 DENNING DR HOUSTON TX 77078|29.8554|-95.2553|Routed|2025-04-17 15:08:04.0000000||Missed Heavy Trash Pickup - 2500142782 - 9826 DENNING DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 8:16PM|NE|B|455D|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 20:09:06.0000000|3155299.2500000000|13877569.0000000000|9826 DENNING DR|HOUSTON|TX|77078|1032770000007|2025-04-17 20:08:04.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Heavy Trash Pickup 4/17/2025 3:0||9826 DENNING DR|Solid Waste Management 2500142781|2500142781|4935 OAK SHADOWS DR HOUSTON TX 77091|29.8466|-95.4648|Routed|2025-04-17 15:07:03.0000000||Water Meter - 2500142781 - 4935 OAK SHADOWS DR|Water Meter|14 Calendar Days|May 1 2025 8:09PM|NW|A|451C|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-17 20:09:07.0000000|3089042.0000000000|13872289.0000000000|4935 OAK SHADOWS DR|HOUSTON|TX|77091|1023030000039|2025-04-17 20:07:03.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Water Meter 4/17/2025 3:09:07 PM||I share meter with my neighbor there are 2 caps on the meter one of them are missing. The box is in my neighbor's yard (4939 oak shadows)|Public Works 2500142780|2500142780|7010 WINDVINE DR HOUSTON TX 77072|29.6991|-95.6123|Routed|2025-04-17 15:06:36.0000000||Missed Garbage Pickup - 2500142780 - 7010 WINDVINE DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 8:07PM|SW|F|528L|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 20:07:40.0000000|3043847.0000000000|13817297.0000000000|7010 WINDVINE DR|HOUSTON|TX|77072|1210430030053|2025-04-17 20:06:36.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Garbage Pickup 4/17/2025 3:07:40 P||Re: Houston 311 Notification of Case Closed COH:0001870driver never picked up the bags due to no container.. awaiting delivery of container|Solid Waste Management 2500142779|12697226-2500142779|7822 NORTHLINE DR HOUSTON TX 77037|29.8751|-95.3975|Routed - Integrated|2025-04-17 15:06:34.0000000||Traffic Markings - 12697226-2500142779 - 7822 NORTHLINE DR|Traffic Markings|28 Calendar Days|May 15 2025 8:11PM|NE|H|413S|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-17 20:11:38.0000000|3110044.3400000000|13883304.0000000000|7822 NORTHLINE DR|HOUSTON|TX|77037|0222440010001|2025-04-17 20:06:34.0000000|NORTHSIDE/NORTHLINE||NEMO117|MONDAY|NE|NWMO-B-08|MONDAY-B|NW||3rd Tuesday|NE||FULL|28 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Markings 4/17/2025 3:11:38 PM||Service request for street lines on Northline and Camino Rd.|Public Works 2500142778|12697225-2500142778|8604 BEECHNUT ST HOUSTON TX 77036|29.6915|-95.5356|Routed - Integrated|2025-04-17 15:06:16.0000000||Street Condition - 12697225-2500142778 - 7950 S GESSNER RD|Street Condition|30 Calendar Days|May 17 2025 8:07PM|SW|J|530J|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 20:07:30.0000000|3068270.2500000000|13815137.0000000000|8604 BEECHNUT ST|HOUSTON|TX|77036|none|2025-04-17 20:06:16.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW|S|2nd Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:15:52||+++ ADDRESS WARNING +++Entered Address: 7950 S GESSNER RDValidated Address: 8604 BEECHNUT ST - Address Id: 2050445+++ ADDRESS WARNING +++on beechnut side on shoulder|Public Works 2500142777|20522077-2500142777|2206 HOLLY KNOLL ST HOUSTON TX 77077|29.7417|-95.5913|Service Completed|2025-04-17 15:05:32.0000000|Apr 17 2025 3:49PM|Water Service - 20522077-2500142777 - 2206 HOLLY KNOLL ST|Water Service|2 Calendar Days|Apr 19 2025 8:06PM|SW|G|489S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 20:06:39.0000000|3050072.0000000000|13832986.0000000000|2206 HOLLY KNOLL ST|HOUSTON|TX|77077|1052860000038|2025-04-17 20:05:32.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:48:39 PM - Case # 20522077 -2500142777: Dear Custome||NULL|4/17/2025 3:48:39 PM - Case # 20522077 -2500142777: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142776|12697223-2500142776|9910 BEECHNUT ST HOUSTON TX 77036|29.6898|-95.5556|Routed - Integrated|2025-04-17 15:05:23.0000000||Street Condition - 12697223-2500142776 - 9910 BEECHNUT ST|Street Condition|30 Calendar Days|May 17 2025 8:06PM|SW|J|529R|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 20:06:10.0000000|3061941.2500000000|13814447.0000000000|9910 BEECHNUT ST|HOUSTON|TX|77036|1148950010007|2025-04-17 20:05:23.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:13:46||nicks auto|Public Works 2500142775|20522078-2500142775|2434 WATTS ST HOUSTON TX 77030|29.7112|-95.4166|Routed - Integrated|2025-04-17 15:04:39.0000000||Restoration Due to Utility Work - 20522078-2500142775 - 2434 WATTS ST|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 8:06PM|SW|C|532G|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 20:06:16.0000000|3105824.7500000000|13823550.0000000000|2434 WATTS ST|HOUSTON|TX|77030|0730170000008|2025-04-17 20:04:39.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Restoration Due to Utility Work 4/17/20||2434 watts- crews dug hole along sidewalk when repairing water leak 3/11/2025 and have not filled hole up.|Public Works 2500142774|12697224-2500142774|9710 BEECHNUT ST HOUSTON TX 77036|29.6906|-95.5517|Routed - Integrated|2025-04-17 15:04:01.0000000||Street Condition - 12697224-2500142774 - 9710 BEECHNUT ST|Street Condition|30 Calendar Days|May 17 2025 8:05PM|SW|J|529M|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 20:05:03.0000000|3063170.0000000000|13814775.0000000000|9710 BEECHNUT ST|HOUSTON|TX|77036|1104050000003|2025-04-17 20:04:01.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:15:46||right lane shoulder in front of valero|Public Works 2500142773|2500142773||29.7584|-95.3698|Routed|2025-04-17 15:03:47.0000000||MYR PD - 2500142773|MYR PD|14 Calendar Days|May 1 2025 8:04PM||||Mayor Office|Mayor Mail|MYR PD|0|Active|2025-04-17 20:04:07.0000000|0|0|||||none|2025-04-17 20:03:47.0000000||||||||||||PD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||citizen requesting information on REF# 2025-0438|Mayor Office 2500142772|2500142772|1038 ROPER ST HOUSTON TX 77034|29.6484|-95.239|Routed|2025-04-17 15:03:32.0000000||Container Replacement - 2500142772 - 1038 ROPER ST|Container Replacement|10 Calendar Days|Apr 27 2025 8:06PM|SE|E|576E|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 20:06:06.0000000|3162887.0000000000|13802487.0000000000|1038 ROPER ST|HOUSTON|TX|77034|0810800000001|2025-04-17 20:03:32.0000000|EDGEBROOK AREA||SETH119|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Container Replacement 4/17/2025 3:06:0||075837501560|Solid Waste Management 2500142771|2500142771|7301 NORDLING RD HOUSTON TX 77076|29.8664|-95.3926|No Violation Found|2025-04-17 15:02:56.0000000|Apr 18 2025 1:13PM|Parking Violation - 2500142771 - 7301 NORDLING RD|Parking Violation|19 Calendar Days|May 6 2025 8:05PM|NE|H|413W|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-17 20:05:31.0000000|3111668.7500000000|13880216.0000000000|7301 NORDLING RD|HOUSTON|TX|77076|0222400000039|2025-04-17 20:02:56.0000000|NORTHSIDE/NORTHLINE||NEMO115|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Parking Management||NULL|Parking Management 2500142770|12697221-2500142770|1600 W 18TH ST HOUSTON TX 77008|29.8016|-95.4287|Service Completed|2025-04-17 15:01:26.0000000|Apr 18 2025 11:07AM|Traffic Signal Maintenance - 12697221-2500142770 - W 18TH ST W T C JESTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 8:02PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 20:02:57.0000000|3100882.5000000000|13856198.0000000000|1600 W 18TH ST|HOUSTON|TX|77008|0855840000001|2025-04-17 20:01:26.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... intersec||+++ ADDRESS WARNING +++Entered Address: W 18TH ST W T C JESTER BLVDValidated Address: 1600 W 18TH ST - Address Id: 1119795+++ ADDRESS WARNING +++solid red lights stuck and flashing red at w 18 and tc jester|Resolution :38. Task CompletedClose Comments :intersection ok at this time 2500142769|2500142769|4602 FIRNAT ST HOUSTON 77016|29.8445|-95.3229|Routed|2025-04-17 15:01:05.0000000||SWM Escalation - 2500142769 - 4602 FIRNAT ST|SWM Escalation|3 Working Days|Apr 22 2025 8:09PM|NE|B|454G|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 20:02:54.0000000|3134016.2500000000|13872917.0000000000|4602 FIRNAT ST|HOUSTON||77016|0731800030537|2025-04-17 20:01:05.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created SWM Escalation 4/17/2025 3:02:54 PM||NULL|Solid Waste Management 2500142768|307248-2500142768|5119 CORTELYOU LN HOUSTON TX 77021|29.701|-95.3344|Routed - Integrated|2025-04-17 15:00:41.0000000||Nuisance On Property - 307248-2500142768 - 5119 CORTELYOU LN|Nuisance On Property|180 Working Days|Jan 7 2026 9:03PM|SE|D|534K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 20:03:04.0000000|3132003.0000000000|13820657.0000000000|5119 CORTELYOU LN|HOUSTON|TX|77021|0760960140020|2025-04-17 20:00:41.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Nuisance On Property 4/17/2025 3:03:04||NULL|Neighborhoods 2500142767|2500142767|6101 RAMPART ST HOUSTON TX 77081|29.7137|-95.4878|Routed|2025-04-17 14:59:31.0000000||Health Code - 2500142767 - 6101 RAMPART ST|Health Code|55 Calendar Days|Jun 11 2025 8:01PM|SW|J|531A|Health|Environmental Health|Health Code|0|Active|2025-04-17 20:01:31.0000000|3083174.5000000000|13823782.0000000000|6101 RAMPART ST|HOUSTON|TX|77081|0370610020022|2025-04-17 19:59:31.0000000|GULFTON||||SW|||SE|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB From: Leslie Deleon Sent: Friday April 18 2025 11:05 AM T||6101 Rampart St 160D no a/c for 3 weeks|Health 2500142766|20522076-2500142766|5237 CORNISH ST HOUSTON TX 77007|29.7782|-95.4154|Service Completed|2025-04-17 14:59:05.0000000|Apr 18 2025 10:30AM|Water Quality - 20522076-2500142766 - 5237 CORNISH ST|Water Quality|4 Calendar Days|Apr 21 2025 7:59PM|NW|C|492G|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-17 19:59:43.0000000|3105450.7500000000|13847928.0000000000|5237 CORNISH ST|HOUSTON|TX|77007|0101910000577|2025-04-17 19:59:05.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:30:02 AM - Case # 20522076 -2500142766: All investi||5237 cornish st #a|4/18/2025 10:30:02 AM - Case # 20522076 -2500142766: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142765|2500142765|901 Bagby Street HOUSTON 77002|29.7602|-95.3694|Routed|2025-04-17 14:59:03.0000000||MYR HPD - 2500142765 - 901 bagby street|MYR HPD|14 Calendar Days|May 1 2025 8:01PM|NW|I|493L|Mayor Office|Mayor Mail|MYR HPD|0|Active|2025-04-17 20:01:05.0000000|3120242.7500000000|13841828.0000000000|901 Bagby Street|HOUSTON||77002|0011490000001|2025-04-17 19:59:03.0000000|DOWNTOWN|Houston Downtown||||||||||HPD Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR HPD 4/17/2025 3:01:05 PM||citizen sharing comments regarding 42 year old murder case|Mayor Office 2500142764|307247-2500142764|3534 GRIGGS RD HOUSTON TX 77021|29.7062|-95.3641|Routed - Integrated|2025-04-17 14:58:59.0000000||Nuisance On Property - 307247-2500142764 - 3534 GRIGGS RD|Nuisance On Property|180 Working Days|Jan 7 2026 9:00PM|SE|D|533G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 20:00:00.0000000|3122520.7500000000|13822250.0000000000|3534 GRIGGS RD|HOUSTON|TX|77021|0741210030008|2025-04-17 19:58:59.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Nuisance On Property 4/17/2025 3:00:00 PM||Caller states its an abandoned house and there is high weeds and trash around the yard|Neighborhoods 2500142763|2500142763|7326 SHADY GROVE LN HOUSTON TX 77040|29.873|-95.501|Routed|2025-04-17 14:58:21.0000000||Container Replacement - 2500142763 - 7326 SHADY GROVE LN|Container Replacement|10 Calendar Days|Apr 27 2025 8:00PM|NW|A|410V|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 20:00:49.0000000|3077263.2500000000|13881573.0000000000|7326 SHADY GROVE LN|HOUSTON|TX|77040|1043900000005|2025-04-17 19:58:21.0000000|GREATER INWOOD|Near Northwest MD|NWFR103|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Replacement 4/17/2025 3:00:49 PM||NULL|Solid Waste Management 2500142762|2500142762|2119 AVALON PL HOUSTON TX 77019|29.7466|-95.412|Per Customer Request|2025-04-17 14:58:20.0000000|Apr 17 2025 4:54PM|Non Residential Collection CANCEL - 2500142762 - 2119 AVALON PL|Non Residential Collection CANCEL|3 Calendar Days|Apr 20 2025 8:02PM|NW|G|492Q|Solid Waste Management|General Support Services|Non Residential Collection CANCEL|1|Resolved|2025-04-17 20:02:53.0000000|3106884.7500000000|13836471.0000000000|2119 AVALON PL|HOUSTON|TX|77019|1184020010001|2025-04-17 19:58:20.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM GenSupportServ|FULL|3 Calendar Days|Phone|2025-04-20 11:15:04.1430000|case incorrectly submitted||we are being charged for 3 trash cans when we only have 2|case incorrectly submitted 2500142761|2500142761|2743 TRIWAY LN HOUSTON 77043|29.8226|-95.5496|Routed|2025-04-17 14:58:14.0000000||SWM Escalation - 2500142761 - 2743 TRIWAY LN|SWM Escalation|3 Working Days|Apr 22 2025 8:06PM|NW|A|449M|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 19:59:00.0000000|3062408.0000000000|13862789.0000000000|2743 TRIWAY LN|HOUSTON||77043|1013880000010|2025-04-17 19:58:14.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR109|FRIDAY|NW|NWFR-A-10|FRIDAY-A|NW|S|4th Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created SWM Escalation 4/17/2025 2:59:00 PM||recycling driver dropped the can cracked the lid and cracked the side|Solid Waste Management 2500142760|2500142760|109 CARL ST HOUSTON TX 77009|29.7816|-95.3678|Routed|2025-04-17 14:55:04.0000000||Missed Yard Waste Pickup - 2500142760 - 109 CARL ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 7:56PM|NE|H|493C|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 19:56:01.0000000|3120484.2500000000|13849608.0000000000|109 CARL ST|HOUSTON|TX|77009|0381400000012|2025-04-17 19:55:04.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Yard Waste Pickup 4/17/2025 2:56:01 PM||NULL|Solid Waste Management 2500142759|2500142759|4425 CLINE ST HOUSTON TX 77020|29.7666|-95.3251|Routed|2025-04-17 14:53:56.0000000||Trash Dumping or Illegal Dumpsite - 2500142759 - CLINE ST EGAN ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 7:54PM|NE|B|494K|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 19:54:41.0000000|3134150.0000000000|13844618.0000000000|4425 CLINE ST|HOUSTON|TX|77020|0511760030015|2025-04-17 19:53:56.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Trash Dumping or Illegal Dumpsite 4/17/2025||+++ ADDRESS WARNING +++Entered Address: CLINE ST EGAN STValidated Address: 4425 CLINE ST - Address Id: 197807+++ ADDRESS WARNING +++|Solid Waste Management 2500142758|2500142758|214 RAVENHEAD DR HOUSTON TX 77034|29.6477|-95.2129|Routed|2025-04-17 14:53:36.0000000||Air Pollution - 2500142758 - RAVENHEAD DR|Air Pollution|30 Calendar Days|May 17 2025 7:59PM|SE|E|576G|Health|Environmental Health|Air Pollution|0|Active|2025-04-17 19:59:33.0000000|3171227.0000000000|13802432.0000000000|214 RAVENHEAD DR|HOUSTON|TX|77034|0890080000003|2025-04-17 19:53:36.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|EH BurPolControlPrev|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Air Pollution 4/17/2025 2:59:33 PM||+++ ADDRESS WARNING +++Entered Address: RAVENHEAD DRValidated Address: 214 RAVENHEAD DR - Address Id: 321414+++ ADDRESS WARNING +++602 ravenhead stated to have cut concrete and the dust of it is sticking to cars and in the air on the whole street|Health 2500142757|2500142757||29.7584|-95.3698|Routed|2025-04-17 14:52:23.0000000||MYR Correspondence - 2500142757|MYR Correspondence|7 Calendar Days|Apr 24 2025 7:52PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-17 19:52:48.0000000|0|0|||||none|2025-04-17 19:52:23.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||citizen has concerns with individual 'living' at the stop located in front of business|Mayor Office 2500142756|2500142756|6014 ROBERTA LN HOUSTON TX 77396|29.9458|-95.2987|Service Completed|2025-04-17 14:51:47.0000000|Apr 17 2025 3:55PM|Nuisance on Commercial Property - 2500142756 - 6014 ROBERTA LN|Nuisance on Commercial Property|7 Calendar Days|Apr 24 2025 7:52PM|NE|B|375N|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-17 19:52:59.0000000|3140502.7500000000|13910001.0000000000|6014 ROBERTA LN|HOUSTON|TX|77396|0731850000184|2025-04-17 19:51:47.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB case ref to building code violation ref 2500/142873 case r||Trucking business air pollution trash pickup problemMy name is Angie Gonzales writing this on behalf of my 92 year old mother Maria Gonzales living at 6017 Roberta Ln Humble 77396. Our concerns are with our neighbors across the street at 6014 Roberta L|WEB case ref to building code violation ref 2500/142873 case ref to D.O.N for trash ref 2500/142895 Please contact HPD's non-emergency to report traffic issues 713/884/3131 2500142755|20522075-2500142755|5143 LOCH LOMOND DR HOUSTON TX 77096|29.6808|-95.471|Routed - Integrated|2025-04-17 14:51:04.0000000||Water Service - 20522075-2500142755 - 5143 LOCH LOMOND DR|Water Service|2 Calendar Days|Apr 19 2025 7:52PM|SW|C|531Q|Public Works|Houston Water|Water Service|0|Active|2025-04-17 19:52:40.0000000|3088895.2500000000|13811970.0000000000|5143 LOCH LOMOND DR|HOUSTON|TX|77096|0943170000005|2025-04-17 19:51:04.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Water Service 4/17/2025 2:52:40 PM||NULL|Public Works 2500142754|2500142754|8037 TALTON ST HOUSTON TX 77028|29.8435|-95.2806|Routed|2025-04-17 14:49:33.0000000||Missed Garbage Pickup - 2500142754 - 8037 TALTON ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 7:50PM|NE|B|455F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 19:50:28.0000000|3147415.5000000000|13872986.0000000000|8037 TALTON ST|HOUSTON|TX|77028|0760420260504|2025-04-17 19:49:33.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/17/2025 2||NULL|Solid Waste Management 2500142753|12697220-2500142753|7800 HARWIN DR HOUSTON TX 77036|29.7183|-95.5226|Service Completed|2025-04-17 14:49:03.0000000|Apr 18 2025 4:45PM|Street Hazard - 12697220-2500142753 - 8049-8053 Harwin Dr|Street Hazard|10 Calendar Days|Apr 27 2025 7:49PM|SW|J|530B|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 19:49:03.0000000|3072097.0000000000|13825130.0000000000|7800 HARWIN DR|HOUSTON|TX|77036|1360600010001|2025-04-17 19:49:03.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS Warning +++Entered Address: 8049-8053 Harwin DrValidated Address: 7800 HARWIN DR - Address Id: 2051940+++ ADDRESS Warning +++|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500142752|20522074-2500142752|33 ARTESIAN PL HOUSTON TX 77002|29.7651|-95.3691|Service Completed|2025-04-17 14:49:01.0000000|Apr 18 2025 5:18PM|Water Service - 20522074-2500142752 - 33 ARTESIAN PL|Water Service|2 Calendar Days|Apr 19 2025 7:49PM|NW|H|493L|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 19:49:42.0000000|3120268.7500000000|13843616.0000000000|33 ARTESIAN PL|HOUSTON|TX|77002|0131500000021|2025-04-17 19:49:01.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 5:17:51 PM - Case # 20522074 -2500142752: All investig||NULL|4/18/2025 5:17:51 PM - Case # 20522074 -2500142752: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142750|2500142750|1520 ENCLAVE PKWY HOUSTON TX 77077|29.752|-95.6193|Service Completed|2025-04-17 14:48:19.0000000|Apr 17 2025 2:55PM|MultiFamily Habitability Violation - 2500142750 - 1520 ENCLAVE PKWY|MultiFamily Habitability Violation|7 Calendar Days|Apr 24 2025 7:53PM|NW|G|488Q|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-17 19:53:23.0000000|3041065.8100000000|13836473.3500000000|1520 ENCLAVE PKWY|HOUSTON|TX|77077|0410360000037|2025-04-17 19:48:19.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|This is not a multifamily violation ordinance||Semi truck and trailers parked in front of my apartment blocking sidewalks and causing safety hazards.|This is not a multifamily violation ordinance 2500142749|20522072-2500142749|9903 KEMPWOOD DR HOUSTON TX 77080|29.8224|-95.5369|Routed - Integrated|2025-04-17 14:48:14.0000000||Water Main Valve - 20522072-2500142749 - 9899 KEMPWOOD DR|Water Main Valve|5 Calendar Days|Apr 22 2025 7:48PM|NW|A|450J|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-17 19:48:20.0000000|3066416.5000000000|13862798.0000000000|9903 KEMPWOOD DR|HOUSTON|TX|77080|1352420010059|2025-04-17 19:48:14.0000000|SPRING BRANCH NORTH|Spring Branch MD|||NW|||NE|||NE||FULL|5 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:53:00||+++ ADDRESS WARNING +++Entered Address: 9899 KEMPWOOD DRValidated Address: 9903 KEMPWOOD DR - Address Id: 1941342+++ ADDRESS WARNING +++PER CAS: Good afternoon DWO Can you please create a TS V locate work order for the address of 9889 KEMPWOOD DR P1-3 HOUS|Public Works 2500142748|2500142748|6416 SUMMER PASS DR HOUSTON 77048|29.6362|-95.3153|Routed|2025-04-17 14:46:08.0000000||SWM Escalation - 2500142748 - 6416 SUMMER PASS DR|SWM Escalation|3 Working Days|Apr 22 2025 7:54PM|SE|D|574L|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 19:47:19.0000000|3138790.7500000000|13797293.0000000000|6416 SUMMER PASS DR|HOUSTON||77048|0361220000032|2025-04-17 19:46:08.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created SWM Escalation 4/17/2025 2:47:19 PM||NULL|Solid Waste Management 2500142747|20522073-2500142747|1901 HAWTHORNE ST HOUSTON TX 77098|29.7417|-95.4072|Service Completed|2025-04-17 14:45:04.0000000|Apr 18 2025 1:44PM|Water Service - 20522073-2500142747 - 1901 Hawthorne St|Water Service|2 Calendar Days|Apr 19 2025 7:45PM|SW|C|492V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 19:45:04.0000000|3108445.0000000000|13834729.0000000000|1901 HAWTHORNE ST|HOUSTON|TX|77098|0542200000001|2025-04-17 19:45:04.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/18/2025 1:44:34 PM - Case # 20522073 -2500142747: Dear Custome||Low water pressure. Pressure reduced to 20-30%.Started on morning of April 16.|4/18/2025 1:44:34 PM - Case # 20522073 -2500142747: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142746|20522069-2500142746|8127 SANDY GLEN LN HOUSTON TX 77071|29.6434|-95.5225|Service Completed|2025-04-17 14:44:28.0000000|Apr 17 2025 4:09PM|Sewer Wastewater - 20522069-2500142746 - 8127 SANDY GLEN LN|Sewer Wastewater|1 Calendar Day|Apr 18 2025 7:45PM|SW|K|570F|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 19:45:33.0000000|3072958.0000000000|13797893.0000000000|8127 SANDY GLEN LN|HOUSTON|TX|77071|1148020020042|2025-04-17 19:44:28.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH104|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:07:39 PM - Case # 20522069 -2500142746: All investig||NULL|4/17/2025 4:07:39 PM - Case # 20522069 -2500142746: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142745|20522070-2500142745|8127 SANDY GLEN LN HOUSTON TX 77071|29.6434|-95.5225|Service Completed|2025-04-17 14:43:36.0000000|Apr 18 2025 2:40PM|Sewer Wastewater - 20522070-2500142745 - 8127 SANDY GLEN LN|Sewer Wastewater|1 Calendar Day|Apr 18 2025 7:44PM|SW|K|570F|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 19:44:39.0000000|3072958.0000000000|13797893.0000000000|8127 SANDY GLEN LN|HOUSTON|TX|77071|1148020020042|2025-04-17 19:43:36.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH104|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:38:47 PM - Case # 20522070 -2500142745: All investig||NULL|4/18/2025 2:38:47 PM - Case # 20522070 -2500142745: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142744|2500142744|11900 WICKCHESTER LN HOUSTON TX 77043|29.789|-95.5949|Routed|2025-04-17 14:43:26.0000000||Parking Violation - 2500142744 - 11900 WICKCHESTER LN|Parking Violation|19 Calendar Days|May 6 2025 7:50PM|NW|A|449W|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 19:50:02.0000000|3048408.7500000000|13850139.0000000000|11900 WICKCHESTER LN|HOUSTON|TX|77043|1147970000001|2025-04-17 19:43:26.0000000|SPRING BRANCH WEST||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Parking Violation 4/17/2025 2:50:02 PM||white chevy impala older honda civic black rrb2877 lexus car blue prl2500|Parking Management 2500142743|20522071-2500142743|2603 TIMMONS LN HOUSTON TX 77027|29.7408|-95.4359|Service Completed|2025-04-17 14:42:46.0000000|Apr 18 2025 1:16PM|Water Leak - 20522071-2500142743 - 2603 TIMMONS LN|Water Leak|10 Calendar Days|Apr 27 2025 7:45PM|SW|C|492S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 19:45:47.0000000|3099348.2500000000|13834129.0000000000|2603 TIMMONS LN|HOUSTON|TX|77027|1253830010001|2025-04-17 19:42:46.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:15:48 PM - Case # 20522071 -2500142743: An investiga||Please make contact before arrival I would like to point out the leak it is on saint st. Water Leak - 20520240-2500133203 - 2603 TIMMONS LN|4/18/2025 1:15:48 PM - Case # 20522071 -2500142743: An investigation has been completed and a leak was not found at this location. 2500142742|2500142742|4614 PLAAG ST HOUSTON TX 77016|29.8332|-95.3218|Routed|2025-04-17 14:42:23.0000000||Missed Recycling Pickup - 2500142742 - 4614 PLAAG ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 7:43PM|NE|B|454L|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 19:43:10.0000000|3134491.2500000000|13868825.0000000000|4614 PLAAG ST|HOUSTON|TX|77016|0771350030004|2025-04-17 19:42:23.0000000|TRINITY / HOUSTON GARDENS||NETU113|TUESDAY|NE|NWTU-A-01|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500142741|2500142741|1515 SHEFFIELD BLVD HOUSTON TX 77015|29.7627|-95.2022|Routed|2025-04-17 14:42:19.0000000||Container Repair - 2500142741 - 1515 SHEFFIELD BLVD|Container Repair|10 Calendar Days|Apr 27 2025 7:44PM|NE|E|496M|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 19:44:30.0000000|3173222.0000000000|13844416.0000000000|1515 SHEFFIELD BLVD|HOUSTON|TX|77015|0670790090001|2025-04-17 19:42:19.0000000|NORTHSHORE||NETH103|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Container Repair 4/17/2025 2:44:30 PM||lid fell inside truck|Solid Waste Management 2500142740|2500142740|10322 KNOBOAK DR HOUSTON TX 77043|29.8081|-95.5494|Routed|2025-04-17 14:42:15.0000000||Parking Violation - 2500142740 - 10322 KNOBOAK DR|Parking Violation|19 Calendar Days|May 6 2025 7:43PM|NW|A|449V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 19:43:48.0000000|3062616.7500000000|13857494.0000000000|10322 KNOBOAK DR|HOUSTON|TX|77043|0802330000032|2025-04-17 19:42:15.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Parking Violation 4/17/2025 2:43:48 PM||10322 knoboak/ chevy faded red 4 flat tires /2 black|Parking Management 2500142739|12697217-2500142739|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-17 14:42:01.0000000|Apr 18 2025 10:59AM|Traffic Signal Maintenance - 12697217-2500142739 - ELLA BLVD W T C JESTER BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 7:42PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 19:42:57.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-17 19:42:01.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... intersec||+++ ADDRESS WARNING +++Entered Address: ELLA BLVD W T C JESTER BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :intersection ok at this time 2500142738|12697219-2500142738|5502 BELLAIRE BLVD HOUSTON TX 77081|29.7056|-95.4763|Routed - Integrated|2025-04-17 14:41:51.0000000||Traffic Signals - 12697219-2500142738 - CHIMNEY ROCK RD BELLAIRE BLVD|Traffic Signals|22 Calendar Days|May 9 2025 7:45PM|SW|J|531F|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-17 19:45:06.0000000|3086820.7500000000|13821104.0000000000|5502 BELLAIRE BLVD|HOUSTON|TX|77081|0370580230072|2025-04-17 19:41:51.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Traffic Signals 4/17/2025 2:45:06 PM||+++ ADDRESS WARNING +++Entered Address: CHIMNEY ROCK RD BELLAIRE BLVDValidated Address: 5502 BELLAIRE BLVD - Address Id: 452479+++ ADDRESS WARNING +++caller states that the timer does not have a count down|Public Works 2500142737|2500142737|1922 RIDGEMORE DR HOUSTON 77055|29.8061|-95.4946|Routed|2025-04-17 14:41:12.0000000||SWM Escalation - 2500142737 - 1922 RIDGEMORE DR|SWM Escalation|3 Working Days|Apr 22 2025 7:49PM|NW|A|451S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 19:42:06.0000000|3080012.7500000000|13857319.0000000000|1922 RIDGEMORE DR|HOUSTON||77055|0762240050091|2025-04-17 19:41:12.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created SWM Escalation 4/17/2025 2:42:06||Caller made a report already. The report closed out saying she received a container and never received one.|Solid Waste Management 2500142736|20522068-2500142736|6006 BELLAIRE BLVD HOUSTON TX 77081|29.7061|-95.4876|Routed - Integrated|2025-04-17 14:38:47.0000000||Water Leak - 20522068-2500142736 - 6006 BELLAIRE BLVD|Water Leak|10 Calendar Days|Apr 27 2025 7:39PM|SW|J|531E|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 19:39:43.0000000|3083343.2500000000|13821004.0000000000|6006 BELLAIRE BLVD|HOUSTON|TX|77081|0370620030069|2025-04-17 19:38:47.0000000|GULFTON||||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Water Leak 4/17/2025 2:39:43 PM||6006 BELLAIRE BLVD|Public Works 2500142735|12697218-2500142735|7111 CHIMNEY ROCK RD HOUSTON TX 77081|29.7034|-95.4763|Routed - Integrated|2025-04-17 14:38:14.0000000||Traffic Signals - 12697218-2500142735 - CHIMNEY ROCK RD BISSONNET ST|Traffic Signals|22 Calendar Days|May 9 2025 7:41PM|SW|J|531F|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-17 19:41:16.0000000|3087027.0000000000|13820116.0000000000|7111 CHIMNEY ROCK RD|HOUSTON|TX|77081|1301890010001|2025-04-17 19:38:14.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Traffic Signals 4/17/2025 2:41:16 PM||+++ ADDRESS WARNING +++Entered Address: CHIMNEY ROCK RD BISSONNET STValidated Address: 7111 CHIMNEY ROCK RD - Address Id: 771867+++ ADDRESS WARNING +++the caller states the walking signal is only 17 seconds and that is not enough time for her to cross th|Public Works 2500142734|12697215-2500142734|5834 MANSFIELD COVE DR HOUSTON TX 77091|29.8514|-95.4457|Routed - Integrated|2025-04-17 14:37:11.0000000||Drainage - 12697215-2500142734 - 2467 MANSFIELD ST|Drainage|30 Calendar Days|May 17 2025 7:37PM|NW|B|452A|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 19:37:50.0000000|3094898.5000000000|13874174.0000000000|5834 MANSFIELD COVE DR|HOUSTON|TX|77091|0511270050017|2025-04-17 19:37:11.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:41:52||+++ ADDRESS WARNING +++Entered Address: 2467 MANSFIELD STValidated Address: 5834 MANSFIELD COVE DR - Address Id: 3138378+++ ADDRESS WARNING +++ditch is not draining properly from the back of this property on the Paul Quinn St side resident states there wa|Public Works 2500142733|2500142733|5934 MARTHA LN HOUSTON TX 77396|29.9473|-95.2998|Routed|2025-04-17 14:36:30.0000000||Add a Can - 2500142733 - 5934 MARTHA LN|Add a Can|14 Calendar Days|May 1 2025 7:41PM|NE|B|375N|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 19:41:32.0000000|3140137.4700000000|13910527.5300000000|5934 MARTHA LN|HOUSTON|TX|77396|0731850000101|2025-04-17 19:36:30.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE||2nd Wednesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Add a Can 4/17/2025 2:41:32 PM||4327-6598-6018|Solid Waste Management 2500142732|12697216-2500142732|1505 HADDON ST HOUSTON TX 77006|29.7514|-95.3993|Routed - Integrated|2025-04-17 14:35:55.0000000||Drainage - 12697216-2500142732 - 1519A Haddon St|Drainage|30 Calendar Days|May 17 2025 7:35PM|NW|C|492R|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 19:35:55.0000000|3110851.7500000000|13838345.0000000000|1505 HADDON ST|HOUSTON|TX|77006|1427220010004|2025-04-17 19:35:55.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:31:36||+++ ADDRESS Warning +++Entered Address: 1519A Haddon StValidated Address: 1505 HADDON ST - Address Id: 31227+++ ADDRESS Warning +++Drainage near the entrance of the city park is collapsed causing flooding during periods of rain.Drainage near the entrance|Public Works 2500142731|2500142731|4923 EPPES ST HOUSTON TX 77021|29.7007|-95.3407|Routed|2025-04-17 14:35:53.0000000||Missed Heavy Trash Pickup - 2500142731 - 4923 EPPES ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 7:43PM|SE|D|534J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 19:36:56.0000000|3130016.0000000000|13820473.0000000000|4923 EPPES ST|HOUSTON|TX|77021|0700420080006|2025-04-17 19:35:53.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Heavy Trash Pickup 4/17/2025 2:36||4923 eppes st|Solid Waste Management 2500142730|2500142730|5335 DANFIELD DR HOUSTON TX 77053|29.7584|-95.3698|Routed|2025-04-17 14:34:41.0000000||Parking Violation - 2500142730 - 5335 DANFIELD DR|Parking Violation|19 Calendar Days|May 6 2025 7:36PM|SW|K|571Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 19:36:54.0000000|3092477.7500000000|13782747.0000000000|5335 DANFIELD DR|HOUSTON|TX|77053|1097930000014|2025-04-17 19:34:41.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR110|FRIDAY|SW|SWFR-B-09|FRIDAY-B|SW|S|4th Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Parking Violation 4/17/2025 2:36:54 PM||NULL|Parking Management 2500142729|12697214-2500142729|5239 NORTH FWY HOUSTON TX 77022|29.8433|-95.392|Service Completed|2025-04-17 14:34:02.0000000|Apr 17 2025 2:41PM|Pothole - 12697214-2500142729 - 5239 north freeway|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|NW|H|453E|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 19:35:22.0000000|3112145.0000000000|13871809.0000000000|5239 NORTH FWY|HOUSTON|TX|77022|0680310020003|2025-04-17 19:34:02.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||+++ ADDRESS WARNING +++Entered Address: 5239 north freewayValidated Address: 5239 NORTH FWY - Address Id: 152989+++ ADDRESS WARNING +++large potholes at corner of E Rogers St and North Fwy|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Referred to TXDOT 2:40 pm 2500142728|2500142728|10303 ENVOY ST HOUSTON TX 77016|29.861|-95.3052|Service Completed|2025-04-17 14:33:17.0000000|Apr 18 2025 11:00AM|Storm Debris Collection - 2500142728 - 10303 ENVOY ST|Storm Debris Collection|5 Calendar Days|Apr 22 2025 7:36PM|NE|B|414Z|Solid Waste Management|Collections|Storm Debris Collection|1|Resolved|2025-04-17 19:36:31.0000000|3139424.0000000000|13879095.0000000000|10303 ENVOY ST|HOUSTON|TX|77016|0851740000981|2025-04-17 19:33:17.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Collections|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|SWM is no longer collecting storm debris. Please utilize deposit||long skinny tall wooden pole was left after storm when a street light was fixed // at curb laying down at side of yard|SWM is no longer collecting storm debris. Please utilize depository centers or heavy trash service day for removal. 2500142727|307244-2500142727|6902 VAN ETTEN ST HOUSTON TX 77021|29.7015|-95.3824|Routed - Integrated|2025-04-17 14:32:36.0000000||Nuisance On Property - 307244-2500142727 - 6902 VAN ETTEN ST|Nuisance On Property|180 Working Days|Jan 7 2026 8:33PM|SW|D|533K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 19:33:42.0000000|3116781.0000000000|13820360.0000000000|6902 VAN ETTEN ST|HOUSTON|TX|77021|0680170030013|2025-04-17 19:32:36.0000000|MACGREGOR||SWTH119|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Monday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Nuisance On Property 4/17/2025 2:33:42 PM||6902 Van Etten St|Neighborhoods 2500142726|20522067-2500142726|11816 SOUTHLAKE DR HOUSTON TX 77077|29.7404|-95.5899|Service Completed|2025-04-17 14:32:26.0000000|Apr 17 2025 2:56PM|Water Service - 20522067-2500142726 - 11816 SOUTHLAKE DR|Water Service|2 Calendar Days|Apr 19 2025 7:33PM|SW|G|489S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 19:33:59.0000000|3050506.7500000000|13832540.0000000000|11816 SOUTHLAKE DR|HOUSTON|TX|77077|1052840010001|2025-04-17 19:32:26.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:54:45 PM - Case # 20522067 -2500142726: The Service||xxx-xxx-xxxx|4/17/2025 2:54:45 PM - Case # 20522067 -2500142726: The Service Request has been cancelled. 2500142725|2500142725|7700 W MONTGOMERY RD HOUSTON TX 77088|29.8638|-95.4283|Service Completed|2025-04-17 14:32:20.0000000|Apr 18 2025 1:07PM|Nuisance on Commercial Property - 2500142725 - 7704 west montgomery road|Nuisance on Commercial Property|7 Calendar Days|Apr 24 2025 7:33PM|NW|B|412X|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-17 19:33:50.0000000|3100465.5000000000|13878968.0000000000|7700 W MONTGOMERY RD|HOUSTON|TX|77088|0162670160006|2025-04-17 19:32:20.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|3rd Friday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|called complainant unable to reach as the number is "restricted||+++ ADDRESS WARNING +++Entered Address: 7704 west montgomery roadValidated Address: 7700 W MONTGOMERY RD - Address Id: 521940+++ ADDRESS WARNING +++trash all on the ground|called complainant unable to reach as the number is "restricted". Unable to verify address. 2500142724|307246-2500142724|702 TULANE ST HOUSTON TX 77007|29.7835|-95.4018|Routed - Integrated|2025-04-17 14:32:16.0000000||Nuisance On Property - 307246-2500142724 - 702 TULANE ST|Nuisance On Property|180 Working Days|Jan 7 2026 8:37PM|NW|C|492D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 19:37:17.0000000|3109689.8400000000|13849990.3200000000|702 TULANE ST|HOUSTON|TX|77007|1359020010008|2025-04-17 19:32:16.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE||3rd Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||702 Tulane Street is keeping chickens in a coop on the southside of the lot within 40' of adjacent occupied residential structure at 704 Tulane|Neighborhoods 2500142723|2500142723|1433 WAVERLY ST HOUSTON TX 77008|29.7973|-95.4049|Routed|2025-04-17 14:31:47.0000000||Missed Garbage Pickup - 2500142723 - 1433 WAVERLY ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 7:34PM|NW|C|452Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 19:34:02.0000000|3108551.5000000000|13854974.0000000000|1433 WAVERLY ST|HOUSTON|TX|77008|0201460000042|2025-04-17 19:31:47.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Garbage Pickup 4/17/2025 2:34:02||NULL|Solid Waste Management 2500142722|2500142722|9019 DUNLAP ST HOUSTON TX 77074|29.68|-95.4933|Routed|2025-04-17 14:31:00.0000000||Parking Violation - 2500142722 - 9019 Dunlap St|Parking Violation|19 Calendar Days|May 6 2025 7:31PM|SW|J|531S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 19:31:00.0000000|3081822.7500000000|13811493.0000000000|9019 DUNLAP ST|HOUSTON|TX|77074|0911160000008|2025-04-17 19:31:00.0000000|BRAEBURN||SWTU112|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||Theses 2 vehicles have been parked in the same location over 4 weeks No current Plates or Registration .none|Parking Management 2500142721|2500142721|1334 CHANTILLY LN HOUSTON TX 77018|29.8331|-95.434|Routed|2025-04-17 14:30:47.0000000||Recycling Participation NEW - 2500142721 - 1334 CHANTILLY LN|Recycling Participation NEW|24 Calendar Days|May 11 2025 7:31PM|NW|C|452K|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 19:31:39.0000000|3098946.0000000000|13867676.0000000000|1334 CHANTILLY LN|HOUSTON|TX|77018|0731000140048|2025-04-17 19:30:47.0000000|CENTRAL NORTHWEST||NWTU108|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Recycling Participation NEW 4/17/||NULL|Solid Waste Management 2500142720|2500142720|1334 CHANTILLY LN HOUSTON TX 77018|29.8331|-95.434|Routed|2025-04-17 14:29:40.0000000||New Resident Container - 2500142720 - 1334 CHANTILLY LN|New Resident Container|12 Calendar Days|Apr 29 2025 7:30PM|NW|C|452K|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 19:30:40.0000000|3098946.0000000000|13867676.0000000000|1334 CHANTILLY LN|HOUSTON|TX|77018|0731000140048|2025-04-17 19:29:40.0000000|CENTRAL NORTHWEST||NWTU108|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created New Resident Container 4/17/2025||NULL|Solid Waste Management 2500142719|20522066-2500142719|2215 SILVER SAGE DR HOUSTON TX 77077|29.7418|-95.5916|Service Completed|2025-04-17 14:29:28.0000000|Apr 17 2025 3:50PM|Water Service - 20522066-2500142719 - 2215 SILVER SAGE DR|Water Service|2 Calendar Days|Apr 19 2025 7:29PM|SW|G|489S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 19:29:48.0000000|3049969.2500000000|13833025.0000000000|2215 SILVER SAGE DR|HOUSTON|TX|77077|1052860000050|2025-04-17 19:29:28.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:49:13 PM - Case # 20522066 -2500142719: Dear Custome||htnoriss gmail.com|4/17/2025 3:49:13 PM - Case # 20522066 -2500142719: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142718|12697213-2500142718|3140 FULTON ST HOUSTON TX 77009|29.7898|-95.3604|Service Completed|2025-04-17 14:28:42.0000000|Apr 18 2025 10:15AM|Traffic Signal Maintenance - 12697213-2500142718 - HAYS ST FULTON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 7:29PM|NE|H|493D|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 19:29:53.0000000|3122840.5000000000|13852725.0000000000|3140 FULTON ST|HOUSTON|TX|77009|1180730010001|2025-04-17 19:28:42.0000000|NEAR NORTHSIDE|Greater Northside MD|||NE|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... check op||+++ ADDRESS WARNING +++Entered Address: HAYS ST FULTON STValidated Address: 3140 FULTON ST - Address Id: 86095+++ ADDRESS WARNING +++Per Metro Rail control intersection is flashing in all directions|Resolution :38. Task CompletedClose Comments :check ops all ok at this time 2500142717|2500142717|721 JANISCH RD HOUSTON TX 77018|29.8368|-95.4141|Routed|2025-04-17 14:28:26.0000000||Dumpster Complaint - 2500142717 - 721 JANISCH RD|Dumpster Complaint|36 Calendar Days|May 23 2025 7:30PM|NW|H|452G|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-17 19:30:54.0000000|3105194.5000000000|13869243.0000000000|721 JANISCH RD|HOUSTON|TX|77018|0670470020088|2025-04-17 19:28:26.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Dumpster Complaint 4/17/2025 2:30:54 PM||trash is overflowing into my yard (719 janisch rd) their main office is on oak st|Solid Waste Management 2500142716|2500142716|13815 PINEROCK LN HOUSTON TX 77079|29.7777|-95.5868|Routed|2025-04-17 14:28:15.0000000||New Resident Container - 2500142716 - 13815 PINEROCK LN|New Resident Container|12 Calendar Days|Apr 29 2025 7:28PM|NW|G|489A|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 19:28:59.0000000|3051095.2500000000|13846111.0000000000|13815 PINEROCK LN|HOUSTON|TX|77079|0962140000013|2025-04-17 19:28:15.0000000|MEMORIAL||||NW|||NW|||NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created New Resident Container 4/17/2025 2:28:5||NULL|Solid Waste Management 2500142715|2500142715|6422 DUMBLE ST HOUSTON TX 77021|29.6929|-95.3472|Routed|2025-04-17 14:28:08.0000000||New Resident Container - 2500142715 - 6422 DUMBLE ST|New Resident Container|12 Calendar Days|Apr 29 2025 7:30PM|SE|D|533M|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 19:30:02.0000000|3128034.7500000000|13817602.0000000000|6422 DUMBLE ST|HOUSTON|TX|77021|0540290000013|2025-04-17 19:28:08.0000000|GREATER OST / SOUTH UNION||SETU111|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created New Resident Container 4/17/2025 2:30:02||NULL|Solid Waste Management 2500142714|2500142714|5802 DRYAD DR HOUSTON TX 77035|29.6473|-95.4889|Routed|2025-04-17 14:27:57.0000000||Container Placement - 2500142714 - 5802 DRYAD DR|Container Placement|12 Calendar Days|Apr 29 2025 7:37PM|SW|K|571E|Solid Waste Management|Public Information Office|Container Placement|0|Active|2025-04-17 19:37:08.0000000|3083577.0000000000|13799655.0000000000|5802 DRYAD DR|HOUSTON|TX|77035|0871330000016|2025-04-17 19:27:57.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW|SWM PublicInfoOffice|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Placement 4/17/2025 2:37:08 PM||caller is over 80 yrs and has been placing her trash bin on the McClearen Dr side of home for over 60+ years//now being told to start putting the bin in front of the house on Dryad will have to roll trash bin around from driveway to front of home// askin|Solid Waste Management 2500142713|2500142713|4642 CARMEN ST HOUSTON TX 77051|29.6569|-95.3565|Routed|2025-04-17 14:27:10.0000000||Missed Yard Waste Pickup - 2500142713 - 4642 CARMEN ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 10:00PM|SE|D|573D|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 22:00:26.0000000|3125491.5000000000|13804412.0000000000|4642 CARMEN ST|HOUSTON|TX|77051|0800670000018|2025-04-17 19:27:10.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Friday|SE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Missed Yard Waste Pickup 4/17/2025 5:0||NULL|Solid Waste Management 2500142712|307245-2500142712|7318 LUGARY DR HOUSTON TX 77036|29.7002|-95.5196|Routed - Integrated|2025-04-17 14:27:07.0000000||Nuisance On Property - 307245-2500142712 - 7318 LUGARY DR|Nuisance On Property|180 Working Days|Jan 7 2026 8:32PM|SW|J|530L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 19:32:08.0000000|3073258.2700000000|13818562.8000000000|7318 LUGARY DR|HOUSTON|TX|77036|0900080000011|2025-04-17 19:27:07.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW||2nd Monday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Short term rental with excessive trash and dumping in yard and street and cars abondendon not moved in months.|Neighborhoods 2500142711|2500142711|518 EGAN ST HOUSTON TX 77020|29.767|-95.3249|Routed|2025-04-17 14:27:03.0000000||Missed Garbage Pickup - 2500142711 - 518 EGAN ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 7:28PM|NE|B|494K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 19:28:05.0000000|3134267.7500000000|13844750.0000000000|518 EGAN ST|HOUSTON|TX|77020|0511750020005|2025-04-17 19:27:03.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/17/2025 2:28:05 P||Missed|Solid Waste Management 2500142710|2500142710|13815 PINEROCK LN HOUSTON TX 77079|29.7777|-95.5868|Routed|2025-04-17 14:26:56.0000000||Recycling Participation NEW - 2500142710 - 13815 PINEROCK LN|Recycling Participation NEW|24 Calendar Days|May 11 2025 7:28PM|NW|G|489A|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 19:28:08.0000000|3051095.2500000000|13846111.0000000000|13815 PINEROCK LN|HOUSTON|TX|77079|0962140000013|2025-04-17 19:26:56.0000000|MEMORIAL||||NW|||NW|||NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Recycling Participation NEW 4/17/2025 2||NULL|Solid Waste Management 2500142709|2500142709|6422 DUMBLE ST HOUSTON TX 77021|29.6929|-95.3472|Routed|2025-04-17 14:26:33.0000000||Recycling Participation NEW - 2500142709 - 6422 DUMBLE ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 7:27PM|SE|D|533M|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 19:27:40.0000000|3128034.7500000000|13817602.0000000000|6422 DUMBLE ST|HOUSTON|TX|77021|0540290000013|2025-04-17 19:26:33.0000000|GREATER OST / SOUTH UNION||SETU111|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Recycling Participation NEW 4/17/2025 2:||NULL|Solid Waste Management 2500142707|20522065-2500142707|2215 CHERRY BEND DR HOUSTON TX 77077|29.7413|-95.5924|Service Completed|2025-04-17 14:25:16.0000000|Apr 17 2025 3:50PM|Water Service - 20522065-2500142707 - 2215 CHERRY BEND DR|Water Service|2 Calendar Days|Apr 19 2025 7:26PM|SW|G|489S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 19:26:45.0000000|3049695.5000000000|13832829.0000000000|2215 CHERRY BEND DR|HOUSTON|TX|77077|1052860000004|2025-04-17 19:25:16.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:49:54 PM - Case # 20522065 -2500142707: Dear Custome||2215 berry bend dr 77077|4/17/2025 3:49:54 PM - Case # 20522065 -2500142707: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142706|2500142706|11407 RIBSTONE DR HOUSTON TX 77016|29.8866|-95.293|Routed|2025-04-17 14:23:57.0000000||Missed Garbage Pickup - 2500142706 - 11407 RIBSTONE DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 7:25PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 19:25:36.0000000|3142992.5000000000|13888519.0000000000|11407 RIBSTONE DR|HOUSTON|TX|77016|0913930000016|2025-04-17 19:23:57.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Garbage Pickup 4/17/2025 2:25:36||11407 RIBSTONE DR Entire street missed|Solid Waste Management 2500142705|2500142705|9423 FONDREN RD HOUSTON TX 77074|29.6767|-95.5083|Service Completed|2025-04-17 14:23:22.0000000|Apr 17 2025 5:29PM|Trash Dumping or Illegal Dumpsite - 2500142705 - 9423 Fondren Rd|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 7:23PM|SW|J|530V|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-17 19:23:22.0000000|3077089.2500000000|13810144.0000000000|9423 FONDREN RD|HOUSTON|TX|77074|1072250010012|2025-04-17 19:23:22.0000000|BRAEBURN||||SW|||SW|||SW|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|apartment complex the owner is responsible for debris removal.|||apartment complex the owner is responsible for debris removal. 2500142704|2500142704|6024 BOBBY BURNS ST HOUSTON TX 77028|29.8184|-95.2748|Routed|2025-04-17 14:22:33.0000000||Missed Garbage Pickup - 2500142704 - 6024 BOBBY BURNS ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 7:23PM|NE|B|455P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 19:23:41.0000000|3149569.5000000000|13863919.0000000000|6024 BOBBY BURNS ST|HOUSTON|TX|77028|0122450000001|2025-04-17 19:22:33.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/17/2025 2:23:41 PM||citizen states garbage was not serviced. Rubicon states last garbage pickup was 4/10/2025. Please update and service|Solid Waste Management 2500142703|2500142703|108 SIDNEY ST HOUSTON 77003|29.7482|-95.332|Routed|2025-04-17 14:21:24.0000000||Park Forestry Escalation - 2500142703 - 108 SIDNEY ST|Park Forestry Escalation|3 Working Days|Apr 22 2025 7:29PM|NE|H|494P|Parks and Recreation|Customer Escalation|Park Forestry Escalation|0|Active|2025-04-17 19:22:46.0000000|3132217.5000000000|13837858.0000000000|108 SIDNEY ST|HOUSTON||77003|0071260030013|2025-04-17 19:21:24.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|PR ForestryCustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Park Forestry Escalation 4/17/202||2 tree's on the side of the house along the bike and hike and bike trail- tree limbs hinder the roof of the house and ther garage structure.108 SIDNEY|Parks and Recreation 2500142702|2500142702|10542 BAINBRIDGE ST HOUSTON TX 77016|29.8659|-95.3104|Routed|2025-04-17 14:20:54.0000000||Recycling Participation NEW - 2500142702 - 10542 BAINBRIDGE ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 7:23PM|NE|B|414Z|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 19:23:52.0000000|3137727.5000000000|13880850.0000000000|10542 BAINBRIDGE ST|HOUSTON|TX|77016|0770490040051|2025-04-17 19:20:54.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Recycling Participation NEW 4/17/2025 2:2||Green bin needed|Solid Waste Management 2500142701|2500142701|10542 BAINBRIDGE ST HOUSTON TX 77016|29.8659|-95.3104|Routed|2025-04-17 14:19:33.0000000||New Resident Container - 2500142701 - 10542 BAINBRIDGE ST|New Resident Container|12 Calendar Days|Apr 29 2025 7:20PM|NE|B|414Z|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 19:20:47.0000000|3137727.5000000000|13880850.0000000000|10542 BAINBRIDGE ST|HOUSTON|TX|77016|0770490040051|2025-04-17 19:19:33.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created New Resident Container 4/17/2025 2:20:47||Black bin needed|Solid Waste Management 2500142700|2500142700|7426 TROULON DR HOUSTON 77074|29.6904|-95.5171|Service Completed|2025-04-17 14:19:01.0000000|Apr 17 2025 2:39PM|Liaison Comm - 2500142700 - 7426 TROULON DR|Liaison Comm|5 Working Days|Apr 24 2025 7:26PM|SW|J|530Q|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 19:19:44.0000000|3074145.2500000000|13815035.0000000000|7426 TROULON DR|HOUSTON||77074|0924100000034|2025-04-17 19:19:01.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||Ref to sr# 2500136013 / still waiting on repair/replacement|container department has been notified 2500142699|12697212-2500142699|3015 WASHINGTON AVE HOUSTON TX 77007|29.7687|-95.3899|Routed - Integrated|2025-04-17 14:17:44.0000000||Traffic Signs - 12697212-2500142699 - 3015 WASHINGTON AVE|Traffic Signs|14 Working Days|May 7 2025 7:22PM|NW|H|493E|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 19:22:46.0000000|3113627.0200000000|13844725.9400000000|3015 WASHINGTON AVE|HOUSTON|TX|77007|none|2025-04-17 19:17:44.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:53:40||3015 Washington Ave - southside of Washington - for EB traffic - pole with missing sign - should be no parking 7-9am 4-6pm Mon-Sat|Public Works 2500142698|2500142698|3812 Lydia Street HOUSTON TX 77021|29.683|-95.368|Service Completed|2025-04-17 14:17:15.0000000|Apr 17 2025 2:51PM|Nuisance on Commercial Property - 2500142698 - 3822 LYDIA ST|Nuisance on Commercial Property|7 Calendar Days|Apr 24 2025 7:30PM|SE|D|533Q|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-17 19:30:02.0000000|3121506.0000000000|13813728.0000000000|3812 Lydia Street|HOUSTON|TX|77021|0741510200003|2025-04-17 19:17:15.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|HPC DangerousComBldg|FULL|7 Calendar Days|In Person|2025-04-20 11:15:04.1430000|No contact number unable to reach complainant. Unable to verify||+++ ADDRESS WARNING +++Entered Address: 3822 LYDIA STValidated Address: 3812 Lydia Street - Address Id: 140839+++ ADDRESS WARNING +++|No contact number unable to reach complainant. Unable to verify address to address complaint. 2500142697|2500142697|7418 BURNING TREE DR HOUSTON 77036|29.6973|-95.5354|Routed|2025-04-17 14:16:09.0000000||Liaison Comm - 2500142697 - 7418 BURNING TREE DR|Liaison Comm|5 Working Days|Apr 24 2025 7:23PM|SW|J|530J|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 19:16:58.0000000|3068256.7500000000|13817381.0000000000|7418 BURNING TREE DR|HOUSTON||77036|0933300000021|2025-04-17 19:16:09.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW|S|2nd Monday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Liaison Comm 4/17/2025 2:16:58 PM||Container Repair - 2500120510 - 7418 BURNING TREE DRContainer has hole in it and wheels are broken.|311 HelpLine 2500142696|2500142696|8599 SANDS POINT DR HOUSTON TX 77036|29.7141|-95.5342|Service Completed|2025-04-17 14:15:43.0000000|Apr 17 2025 6:19PM|Trash Dumping or Illegal Dumpsite - 2500142696 - 8599 Sands Point Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 7:15PM|SW|J|530B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-17 19:15:43.0000000|3068478.2500000000|13823492.0000000000|8599 SANDS POINT DR|HOUSTON|TX|77036|1150320080001|2025-04-17 19:15:43.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|no service address is at an apartment complex and the owner is|||no service address is at an apartment complex and the owner is responsible for the removal. Also the tree waste in the attach picture is not curbside and over the size limit. 2500142695|2500142695|4106 CRIMSON OAK CT HOUSTON TX 77059|29.6076|-95.118|Service Completed|2025-04-17 14:15:33.0000000|Apr 19 2025 3:08PM|Missed Garbage Pickup - 2500142695 - 4106 CRIMSON OAK CT|Missed Garbage Pickup|4 Working Days|Apr 23 2025 7:19PM|SE|E|578Y|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 19:19:21.0000000|3201801.7500000000|13788915.0000000000|4106 CRIMSON OAK CT|HOUSTON|TX|77059|1188480050014|2025-04-17 19:15:33.0000000|CLEAR LAKE||SETH101|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: Serviced||states his container was not completely emptiedwants truck to return to empty the remainder of the trash|Completed by Robert Lonzo. Notes: Serviced 2500142694|2500142694|811 E 43RD ST HOUSTON TX 77022|29.8252|-95.3899|Routed|2025-04-17 14:15:23.0000000||Missed Heavy Trash Pickup - 2500142694 - 811 E 43RD ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 7:23PM|NW|H|453J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 19:16:12.0000000|3112995.7500000000|13865259.0000000000|811 E 43RD ST|HOUSTON|TX|77022|0610560310009|2025-04-17 19:15:23.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Heavy Trash Pickup 4/17/2025 2:16:12||NULL|Solid Waste Management 2500142693|12697210-2500142693|7807 PRESTWOOD DR HOUSTON TX 77036|29.716|-95.5225|Routed - Integrated|2025-04-17 14:15:07.0000000||Traffic Signs - 12697210-2500142693 - 7807 Prestwood Dr|Traffic Signs|14 Working Days|May 7 2025 7:15PM|SW|J|530B|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 19:15:07.0000000|3072159.7500000000|13824301.0000000000|7807 PRESTWOOD DR|HOUSTON|TX|77036|0931330000001|2025-04-17 19:15:07.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta|||Public Works 2500142692|12697211-2500142692|7714 CLAREWOOD DR HOUSTON TX 77036|29.7097|-95.5223|Routed - Integrated|2025-04-17 14:13:12.0000000||Traffic Signs - 12697211-2500142692 - 7714 Clarewood Dr|Traffic Signs|14 Working Days|May 7 2025 7:13PM|SW|J|530F|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 19:13:12.0000000|3072283.5000000000|13822004.0000000000|7714 CLAREWOOD DR|HOUSTON|TX|77036|0931260000008|2025-04-17 19:13:12.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB|||Public Works 2500142690|2500142690|6619 HOPPER RD HOUSTON TX 77016|29.8793|-95.2904|Routed|2025-04-17 14:12:45.0000000||Building Code Violation - 2500142690 - 6619 HOPPER RD|Building Code Violation|7 Calendar Days|Apr 24 2025 9:16PM|NE|B|415N|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-17 21:16:26.0000000|3143898.0000000000|13885896.0000000000|6619 HOPPER RD|HOUSTON|TX|77016|1025050000028|2025-04-17 19:12:45.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-09|TUESDAY-A|NE|S|2nd Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Chat|2025-04-20 11:15:04.1430000|none||Workers are laying dirt on property. When ask why they are doing work in her yard without giving notice a worker got ugly with her.|Public Works 2500142689|12697209-2500142689|9190 TOWN PARK DR HOUSTON TX 77036|29.7135|-95.5449|Routed - Integrated|2025-04-17 14:12:30.0000000||Traffic Signs - 12697209-2500142689 - 9120-9188 Town Park Dr|Traffic Signs|14 Working Days|May 7 2025 7:12PM|SW|F|530A|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 19:12:30.0000000|3065085.2500000000|13823167.0000000000|9190 TOWN PARK DR|HOUSTON|TX|77036|none|2025-04-17 19:12:30.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|none||+++ ADDRESS Warning +++Entered Address: 9120-9188 Town Park DrValidated Address: 9190 TOWN PARK DR - Address Id: 2094100+++ ADDRESS Warning +++|Public Works 2500142688|20522064-2500142688|6776 SYNOTT RD HOUSTON TX 77072|29.7047|-95.6148|Routed - Integrated|2025-04-17 14:12:16.0000000||Water Leak - 20522064-2500142688 - 6700 SYNOTT RD|Water Leak|10 Calendar Days|Apr 27 2025 7:13PM|SW|F|528G|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 19:13:16.0000000|3042851.5000000000|13819331.0000000000|6776 SYNOTT RD|HOUSTON|TX|77072|0471320000048|2025-04-17 19:12:16.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:22:44||+++ ADDRESS WARNING +++Entered Address: 6700 SYNOTT RDValidated Address: 6776 SYNOTT RD - Address Id: 553161+++ ADDRESS WARNING +++6700 Synott Rd|Public Works 2500142686|12697208-2500142686|20907 BIRNAMWOOD BLVD HOUSTON TX 77338|30.0096|-95.3641|Routed - Integrated|2025-04-17 14:10:14.0000000||Traffic Bridge/Freeway Lighting - 12697208-2500142686 - 15750 east richey road|Traffic Bridge/Freeway Lighting|1 Calendar Day|Apr 18 2025 7:10PM|NE|B|333Q|Public Works|Transportation Drainage Operations|Traffic Bridge/Freeway Lighting|0|Active|2025-04-17 19:10:46.0000000|3118644.5000000000|13933172.0000000000|20907 BIRNAMWOOD BLVD|HOUSTON|TX|77338|0451640000050|2025-04-17 19:10:14.0000000|IAH / AIRPORT AREA||||NE|||NE|||NE||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:35:43||+++ ADDRESS WARNING +++Entered Address: 15750 east richey roadValidated Address: 20907 BIRNAMWOOD BLVD - Address Id: 2069082+++ ADDRESS WARNING +++Reference is made to our phone discussion this morning regarding your observation of roadway illumination tha|Public Works 2500142685|20522063-2500142685|9321 S GESSNER RD HOUSTON TX 77074|29.6805|-95.528|Routed - Integrated|2025-04-17 14:10:01.0000000||Water Service - 20522063-2500142685 - 9321 S GESSNER RD|Water Service|2 Calendar Days|Apr 19 2025 7:11PM|SW|J|530P|Public Works|Houston Water|Water Service|0|Active|2025-04-17 19:11:41.0000000|3070785.2500000000|13811330.0000000000|9321 S GESSNER RD|HOUSTON|TX|77074|0410900000159|2025-04-17 19:10:01.0000000|BRAEBURN|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Water Service 4/17/2025 2:11:41 PM||NULL|Public Works 2500142684|2500142684|5102 HAYWOOD ST HOUSTON TX 77016|29.8586|-95.3185|Routed|2025-04-17 14:09:56.0000000||New Move In Service - 2500142684 - 5102 HAYWOOD ST|New Move In Service|11 Calendar Days|Apr 28 2025 7:14PM|NE|B|414Y|Solid Waste Management|Collections|New Move In Service|0|Active|2025-04-17 19:14:59.0000000|3135259.1400000000|13878086.5400000000|5102 HAYWOOD ST|HOUSTON|TX|77016|0760430020013|2025-04-17 19:09:56.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW||2nd Thursday|NE|SWM Collections|FULL|11 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created New Move In Service 4/17/2025 2:14:59 PM||I need two black city bins and two green recycling bins for new construction at 5102 Haywood St. 77016 please.|Solid Waste Management 2500142681|33619-2500142681|12337 BISSONNET ST HOUSTON TX 77099|29.6752|-95.5962|Routed - Integrated|2025-04-17 14:07:06.0000000||Fire Code Complaint - 33619-2500142681 - 12337 BISSONNET ST|Fire Code Complaint|4 Calendar Days|Apr 21 2025 7:11PM|SW|F|528V|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-17 19:11:55.0000000|3049194.7500000000|13808783.0000000000|12337 BISSONNET ST|HOUSTON|TX|77099|1043780000018|2025-04-17 19:07:06.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Fire Code Complaint 4/17/2025 2:11:55 PM||Providing Vent hood and Fire supression systems without permitting.|Houston Fire Department 2500142680|12697207-2500142680|3515 ST EMANUEL ST HOUSTON TX 77004|29.7336|-95.3692|Routed - Integrated|2025-04-17 14:06:48.0000000||Street Condition - 12697207-2500142680 - 3515 ST EMANUEL ST|Street Condition|30 Calendar Days|May 17 2025 7:09PM|SE|D|493Y|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 19:09:56.0000000|3120579.7500000000|13832162.0000000000|3515 ST EMANUEL ST|HOUSTON|TX|77004|1365000010002|2025-04-17 19:06:48.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:11:49||loose gravel and dirt that needs to be covered and street restored|Public Works 2500142679|2500142679|2217 PANNELL ST HOUSTON TX 77026|29.7826|-95.3329|Routed|2025-04-17 14:06:37.0000000||Water Meter - 2500142679 - 2217 PANNELL ST|Water Meter|14 Calendar Days|May 1 2025 7:11PM|NE|B|494B|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-17 19:11:06.0000000|3131551.0000000000|13850322.0000000000|2217 PANNELL ST|HOUSTON|TX|77026|0170540000011|2025-04-17 19:06:37.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW|S|1st Thursday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Water Meter 4/17/2025 2:11:06 PM||per caller water meter box and lid has been annihilated pls replace meter box and lid|Public Works 2500142678|2500142678|8 LANA LN HOUSTON TX 77027|29.7375|-95.4496|Routed|2025-04-17 14:06:36.0000000||Missed Yard Waste Pickup - 2500142678 - 8 LANA LN|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 7:07PM|SW|G|491V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 19:07:41.0000000|3095047.0000000000|13832816.0000000000|8 LANA LN|HOUSTON|TX|77027|0720790010011|2025-04-17 19:06:36.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO113|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Yard Waste Pickup 4/17/2025 2:07||NULL|Solid Waste Management 2500142677|2500142677|5400 ASPEN ST HOUSTON TX 77081|29.7014|-95.4743|Routed|2025-04-17 14:06:31.0000000||Missed Yard Waste Pickup - 2500142677 - 5400 ASPEN ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 7:42PM|SW|J|531K|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 19:42:35.0000000|3087603.7500000000|13819424.0000000000|5400 ASPEN ST|HOUSTON|TX|77081|0752290010010|2025-04-17 19:06:31.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500142676|2500142676|9800 HOLLOCK ST HOUSTON TX 77075|29.6374|-95.2421|Routed|2025-04-17 14:06:27.0000000||Dumpster Complaint - 2500142676 - 9800 HOLLOCK ST|Dumpster Complaint|36 Calendar Days|May 23 2025 7:06PM|SE|I|576J|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-17 19:06:34.0000000|3162016.5000000000|13798487.0000000000|9800 HOLLOCK ST|HOUSTON|TX|77075|0780510010001|2025-04-17 19:06:27.0000000|GREATER HOBBY AREA|HCID #9|||SE|||SW|||SE|SWM Complaints|FULL|36 Calendar Days|In Person|2025-04-20 11:15:04.1430000|4/17/2025 2:00pm Violation confirmed Photo attached Office||Overflow Violation and expired permit.|Solid Waste Management 2500142675|20522062-2500142675|7914 COLONIAL LN HOUSTON TX 77051|29.6764|-95.369|Routed - Integrated|2025-04-17 14:06:25.0000000||Water Leak - 20522062-2500142675 - 7914 COLONIAL LN|Water Leak|10 Calendar Days|Apr 27 2025 7:07PM|SE|D|533U|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 19:07:54.0000000|3121294.5000000000|13811372.0000000000|7914 COLONIAL LN|HOUSTON|TX|77051|0511560520019|2025-04-17 19:06:25.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 11:04:49||PLEASE MAKE CC THANK YOU// WATER RUNNING IN THE YARD. DITCH AREA.|Public Works 2500142674|2500142674|319 VICEROY DR HOUSTON TX 77034|29.6473|-95.2101|Routed|2025-04-17 14:06:16.0000000||Missed Heavy Trash Pickup - 2500142674 - 319 VICEROY DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 7:14PM|SE|E|576G|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 19:07:51.0000000|3172090.5000000000|13802408.0000000000|319 VICEROY DR|HOUSTON|TX|77034|0890090000012|2025-04-17 19:06:16.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Heavy Trash Pickup 4/17/2025 2:07:||whole neighborhood missed|Solid Waste Management 2500142672|2500142672|7832 SANDY ST HOUSTON TX 77028|29.8136|-95.2857|Routed|2025-04-17 14:05:39.0000000||Recycling Cart Replace - 2500142672 - 7832 SANDY ST|Recycling Cart Replace|14 Calendar Days|May 1 2025 7:06PM|NE|B|455P|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-17 19:06:36.0000000|3146149.2500000000|13862070.0000000000|7832 SANDY ST|HOUSTON|TX|77028|0300180170006|2025-04-17 19:05:39.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Recycling Cart Replace 4/17/2025 2:06:||NULL|Solid Waste Management 2500142670|2500142670|6823 NEW YORK ST HOUSTON TX 77021|29.688|-95.3522|Routed|2025-04-17 14:05:33.0000000||Recycling Participation NEW - 2500142670 - 6823 NEW YORK ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 7:06PM|SE|D|533R|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 19:06:29.0000000|3126510.0000000000|13815762.0000000000|6823 NEW YORK ST|HOUSTON|TX|77021|0572820190007|2025-04-17 19:05:33.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Recycling Participation NEW 4/17/2025 2:0||NULL|Solid Waste Management 2500142669|2500142669|9318 AUTAUGA ST HOUSTON TX 77080|29.8273|-95.5234|Routed|2025-04-17 14:04:37.0000000||Litter Esplanade Median - 2500142669 - 9318 AUTAUGA ST|Litter Esplanade Median|7 Calendar Days|Apr 24 2025 7:06PM|NW|A|450L|Parks and Recreation|Greenspace Management|Litter Esplanade Median|0|Active|2025-04-17 19:06:55.0000000|3070656.5000000000|13864732.0000000000|9318 AUTAUGA ST|HOUSTON|TX|77080|1011350000054|2025-04-17 19:04:37.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR121|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE|PR GreenspaceStatistics|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Litter Esplanade Median 4/17/2025 2:06:5||COH called in to report illegal dumping on esplanade consisting of furniture tree waste and bags|Parks and Recreation 2500142668|2500142668|7723 CLARIDGE DR HOUSTON TX 77071|29.6611|-95.5126|Routed|2025-04-17 14:04:07.0000000||Container Replacement - 2500142668 - 7723 CLARIDGE DR|Container Replacement|10 Calendar Days|Apr 27 2025 7:06PM|SW|K|530Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 19:06:11.0000000|3075907.5000000000|13804446.0000000000|7723 CLARIDGE DR|HOUSTON|TX|77071|1057990000007|2025-04-17 19:04:07.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Replacement 4/17/2025 2:06:11 P||black bin needed / fenced in yard|Solid Waste Management 2500142667|2500142667|9028 KEMPWOOD DR HOUSTON TX 77080|29.8213|-95.5157|Routed|2025-04-17 14:03:55.0000000||Missed Heavy Trash Pickup - 2500142667 - 9028 KEMPWOOD DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 7:11PM|NW|A|450Q|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 19:04:38.0000000|3073165.0000000000|13862640.0000000000|9028 KEMPWOOD DR|HOUSTON|TX|77080|0990250000009|2025-04-17 19:03:55.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-02|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Heavy Trash Pickup 4/17/2025 2:04:||9028 Kempwood Dr|Solid Waste Management 2500142666|2500142666|8750 OTHELLO ST HOUSTON TX 77029|29.7609|-95.2676|Routed|2025-04-17 14:03:54.0000000||Add a Can - 2500142666 - 8750 OTHELLO ST|Add a Can|14 Calendar Days|May 1 2025 7:03PM|NE|B|495L|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 19:03:54.0000000|3152505.0000000000|13843088.0000000000|8750 OTHELLO ST|HOUSTON|TX|77029|0813550000502|2025-04-17 19:03:54.0000000|PLEASANTVILLE AREA||NEFR108|FRIDAY|NE|NEFR-B-01|FRIDAY-B|NE|S|1st Tuesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Add a Can 4/17/2025 2:03:55 PM||NULL|Solid Waste Management 2500142665|33618-2500142665|306 MAIN ST HOUSTON TX 77002|29.7621|-95.3612|Routed - Integrated|2025-04-17 14:03:46.0000000||Fire Code Complaint - 33618-2500142665 - 306 MAIN ST|Fire Code Complaint|4 Calendar Days|Apr 21 2025 7:06PM|NW|H|493L|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-17 19:06:59.0000000|3122796.0000000000|13842615.0000000000|306 MAIN ST|HOUSTON|TX|77002|0010330000029|2025-04-17 19:03:46.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Fire Code Complaint 4/17/2025 2:06:59 PM||Fire alarm system being turned off during the night for possible fog or smoke usage. Business refuses to pay for monitoring with HFD.|Houston Fire Department 2500142664|2500142664|7832 SANDY ST HOUSTON TX 77028|29.8136|-95.2857|Routed|2025-04-17 14:03:20.0000000||Container Replacement - 2500142664 - 7832 SANDY ST|Container Replacement|10 Calendar Days|Apr 27 2025 7:04PM|NE|B|455P|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 19:04:56.0000000|3146149.2500000000|13862070.0000000000|7832 SANDY ST|HOUSTON|TX|77028|0300180170006|2025-04-17 19:03:20.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Replacement 4/17/2025 2:04:5||3639-2410-1100|Solid Waste Management 2500142663|12697206-2500142663|10104 DUNVEGAN WAY HOUSTON TX 77013|29.781|-95.2514|Routed - Integrated|2025-04-17 14:02:47.0000000||Traffic Signal Maintenance - 12697206-2500142663 - OATES RD US 90 HWY|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 7:04PM|NE|I|495H|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-17 19:04:40.0000000|3157593.2500000000|13850354.0000000000|10104 DUNVEGAN WAY|HOUSTON|TX|77013|0953710000017|2025-04-17 19:02:47.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Traffic Signal Maintenance 4/17/2025 2:||+++ ADDRESS WARNING +++Entered Address: OATES RD US 90 HWYValidated Address: 10104 DUNVEGAN WAY - Address Id: 1988495+++ ADDRESS WARNING +++truck hit the turning signal oates and hwy 90. Turning left on oates rd from hwy 90|Public Works 2500142662|2500142662|6215 BEEKMAN RD HOUSTON TX 77021|29.6905|-95.3351|Routed|2025-04-17 14:02:33.0000000||Parking Violation - 2500142662 - 6215 BEEKMAN RD|Parking Violation|19 Calendar Days|May 6 2025 7:04PM|SE|D|534N|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 19:04:06.0000000|3131889.2500000000|13816852.0000000000|6215 BEEKMAN RD|HOUSTON|TX|77021|0771020090031|2025-04-17 19:02:33.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Parking Violation 4/17/2025 2:04:06 PM||6215 BeekmanFord Taurus maroon flat tire on passenger side. No plates. Last month|Parking Management 2500142660|307304-2500142660|11609 HARDY RD HOUSTON TX 77076|29.8695|-95.3654|Routed - Integrated|2025-04-17 14:01:30.0000000||Nuisance On Property - 307304-2500142660 - 11600 W HARDY RD|Nuisance On Property|180 Working Days|Jan 8 2026 10:01PM|NE|H|413U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 21:01:47.0000000|3120159.2500000000|13881562.0000000000|11609 HARDY RD|HOUSTON|TX|77076|0750700650188|2025-04-17 19:01:30.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO113|MONDAY|NE|NWMO-B-06|MONDAY-B|NW|S|3rd Monday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|Schnedria Gilbert-Hines created Nuisance On Property 4/18/2025||+++ ADDRESS WARNING +++Entered Address: 11600 W HARDY RDValidated Address: 11609 HARDY RD - Address Id: 715768+++ ADDRESS WARNING +++11600 West Hardy|Neighborhoods 2500142659|2500142659|5926 VICKIJOHN DR HOUSTON TX 77096|29.6625|-95.4939|Routed|2025-04-17 14:01:28.0000000||Missed Garbage Pickup - 2500142659 - 5926 VICKIJOHN DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 7:02PM|SW|K|531W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 19:02:59.0000000|3081818.0000000000|13805107.0000000000|5926 VICKIJOHN DR|HOUSTON|TX|77096|0880740000018|2025-04-17 19:01:28.0000000|WESTBURY||SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Garbage Pickup 4/17/2025 2:02:5||5926 Vicki John Drive|Solid Waste Management 2500142658|20522061-2500142658|6212 CARVER RD HOUSTON TX 77091|29.8552|-95.4465|Service Completed|2025-04-17 14:01:14.0000000|Apr 19 2025 10:20AM|Water Leak - 20522061-2500142658 - 6212 CARVER RD|Water Leak|10 Calendar Days|Apr 27 2025 7:05PM|NW|B|412W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 19:05:54.0000000|3094723.5000000000|13875621.0000000000|6212 CARVER RD|HOUSTON|TX|77091|0410660010016|2025-04-17 19:01:14.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 10:18:46 AM - Case # 20522061 -2500142658: An investig||in the driveway it has turned into mud the water is coming from out of the ground please make contact with Mr Johnson upon arrival 7135164742|4/19/2025 10:18:46 AM - Case # 20522061 -2500142658: An investigation has been completed and a leak was not found at this location. 2500142657|20522059-2500142657|1425 WESTHEIMER RD HOUSTON TX 77006|29.7426|-95.3969|Service Completed|2025-04-17 14:01:11.0000000|Apr 18 2025 3:30PM|Water Leak - 20522059-2500142657 - 1425 WESTHEIMER RD|Water Leak|10 Calendar Days|Apr 27 2025 7:03PM|SW|C|493S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 19:03:48.0000000|3111706.7500000000|13835160.0000000000|1425 WESTHEIMER RD|HOUSTON|TX|77006|0262060000003|2025-04-17 19:01:11.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:29:54 PM - Case # 20522059 -2500142657: An investiga||line water leak at ELE flowers|4/18/2025 3:29:54 PM - Case # 20522059 -2500142657: An investigation has been completed and a leak was not found at this location. 2500142656|2500142656|2411 ELDRIDGE PKWY HOUSTON TX 77077|29.7382|-95.6229|Routed|2025-04-17 14:00:02.0000000||Parking Violation - 2500142656 - 2411 ELDRIDGE PKWY|Parking Violation|19 Calendar Days|May 6 2025 7:01PM|SW|G|488T|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 19:01:55.0000000|3040057.2500000000|13831405.0000000000|2411 ELDRIDGE PKWY|HOUSTON|TX|77077|1200350010001|2025-04-17 19:00:02.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Parking Violation 4/17/2025 2:01:55 PM||2 18 wheelers parked and blocking driveway|Parking Management 2500142655|20522057-2500142655|2203 SILVER SAGE DR HOUSTON TX 77077|29.7423|-95.5915|Service Completed|2025-04-17 13:59:59.0000000|Apr 17 2025 3:51PM|Water Service - 20522057-2500142655 - 2203 SILVER SAGE DR|Water Service|2 Calendar Days|Apr 19 2025 7:01PM|SW|G|489S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 19:01:08.0000000|3049991.7500000000|13833187.0000000000|2203 SILVER SAGE DR|HOUSTON|TX|77077|1052860000052|2025-04-17 18:59:59.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:50:41 PM - Case # 20522057 -2500142655: Dear Custome||NULL|4/17/2025 3:50:41 PM - Case # 20522057 -2500142655: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142654|2500142654|16207 GREEN MANOR DR HOUSTON TX 77396|29.9557|-95.2947|Routed|2025-04-17 13:59:19.0000000||Missed Heavy Trash Pickup - 2500142654 - 16207 GREEN MANOR DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 7:08PM|NE|B|375J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 19:01:02.0000000|3141658.0000000000|13913635.0000000000|16207 GREEN MANOR DR|HOUSTON|TX|77396|0854120000053|2025-04-17 18:59:19.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Heavy Trash Pickup 4/17/2025 2:01||Please refer to sr#2500137843 the trash is still at the curb and it's attracting snakes. Please remove ASAP|Solid Waste Management 2500142653|2500142653|9303 LEADER ST HOUSTON TX 77036|29.7037|-95.5469|Routed|2025-04-17 13:59:05.0000000||Parking Violation - 2500142653 - 9303 LEADER ST|Parking Violation|19 Calendar Days|May 6 2025 7:04PM|SW|J|529H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 19:04:10.0000000|3064541.2800000000|13819570.1500000000|9303 LEADER ST|HOUSTON|TX|77036|0933710000013|2025-04-17 18:59:05.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW||2nd Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 2:04:10 PM||2018 FORD FUSION SEDAN HAS BEEN PARKING ILLEGALLY FOR QUITE A WHILE.|Parking Management 2500142651|2500142651|1045 W 8TH ST HOUSTON TX 77007|29.7851|-95.4086|Routed|2025-04-17 13:58:28.0000000||Missed Garbage Pickup - 2500142651 - 1045 W 8TH ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 7:03PM|NW|C|492D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 19:03:31.0000000|3107537.7900000000|13850504.2900000000|1045 W 8TH ST|HOUSTON|TX|77007|1299010010001|2025-04-17 18:58:28.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/17/2025 2:03:31 PM||Garbage truck did not pick up trash.|Solid Waste Management 2500142650|20522058-2500142650|5923 ARBOLES DR HOUSTON TX 77035|29.6543|-95.4945|Service Completed|2025-04-17 13:58:08.0000000|Apr 18 2025 9:00AM|Water Leak - 20522058-2500142650 - 5923 ARBOLES DR|Water Leak|10 Calendar Days|Apr 27 2025 7:00PM|SW|K|571A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 19:00:05.0000000|3081728.7500000000|13802142.0000000000|5923 ARBOLES DR|HOUSTON|TX|77035|0935670000007|2025-04-17 18:58:08.0000000|WESTBURY||SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:00:20 AM - Case # 20522058 -2500142650: Investigatio||please contact the citizen before arriving 8322138847 water full in the 5923 ARBOLES please refer back too Water Leak - 20520636-2500135589 citizen been dealing with this since feb|4/18/2025 9:00:20 AM - Case # 20522058 -2500142650: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500142649|20522060-2500142649|5126 LONGMEADOW ST HOUSTON TX 77033|29.6742|-95.3442|Routed - Integrated|2025-04-17 13:57:46.0000000||Restoration Due to Utility Work - 20522060-2500142649 - 5126 LONGMEADOW ST|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 7:01PM|SE|D|534S|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 19:01:28.0000000|3129212.0000000000|13810805.0000000000|5126 LONGMEADOW ST|HOUSTON|TX|77033|0762200060008|2025-04-17 18:57:46.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:38:47||City sent contractors to remodel my neighbor's home (5129 Longmeadow) and in the process they damaged my property . They dug up the main water line and damaged the storm drain and left mud I no longer have grass. The supervisor onsite stated that they will|Public Works 2500142648|12697205-2500142648|15507 SEEDLING DR UNINCORPORATED TX 77032|29.9412|-95.3814|Service Completed|2025-04-17 13:57:30.0000000|Apr 18 2025 1:05PM|Pothole - 12697205-2500142648 - 15423-15567 E Hardy Rd|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|||373T|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 18:57:30.0000000|3114383.0000000000|13907503.0000000000|15507 SEEDLING DR|UNINCORPORATED|TX|77032|0902680000689|2025-04-17 18:57:30.0000000||Aldine North Expansion Tract1||||||||||||EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS Warning +++Entered Address: 15423-15567 E Hardy RdValidated Address: 15507 SEEDLING DR - Address Id: 297094+++ ADDRESS Warning +++Road needs to be rehabilitated in two spots. Road is collapsing and skin patches are not effective. Road needs t|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repairs have been completed 2500142647|2500142647|6403 QUAIL MEADOW DR HOUSTON TX 77035|29.6538|-95.5035|Routed|2025-04-17 13:57:19.0000000||Recycling Participation NEW - 2500142647 - 6403 QUAIL MEADOW DR|Recycling Participation NEW|24 Calendar Days|May 11 2025 6:58PM|SW|K|570D|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 18:58:50.0000000|3078871.2500000000|13801846.0000000000|6403 QUAIL MEADOW DR|HOUSTON|TX|77035|1098370000001|2025-04-17 18:57:19.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Recycling Participation NEW 4/17/2025||NULL|Solid Waste Management 2500142646|20522055-2500142646|7441 COFFEE ST HOUSTON TX 77033|29.6764|-95.3502|Service Completed|2025-04-17 13:57:02.0000000|Apr 17 2025 3:02PM|Water Service - 20522055-2500142646 - 7441 COFFEE ST|Water Service|2 Calendar Days|Apr 19 2025 6:58PM|SE|D|533V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 18:58:06.0000000|3127283.2500000000|13811563.0000000000|7441 COFFEE ST|HOUSTON|TX|77033|0332140000094|2025-04-17 18:57:02.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:01:24 PM - Case # 20522055 -2500142646: All investig||property is a shelter and has no water|4/17/2025 3:01:24 PM - Case # 20522055 -2500142646: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142644|20522056-2500142644|2223 CHERRY BEND DR HOUSTON TX 77077|29.741|-95.5924|Service Completed|2025-04-17 13:56:34.0000000|Apr 17 2025 3:52PM|Water Service - 20522056-2500142644 - 2223 CHERRY BEND DR|Water Service|2 Calendar Days|Apr 19 2025 6:57PM|SW|G|489S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 18:57:13.0000000|3049700.0000000000|13832710.0000000000|2223 CHERRY BEND DR|HOUSTON|TX|77077|1052860000002|2025-04-17 18:56:34.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:51:30 PM - Case # 20522056 -2500142644: Dear Custome||2223 CHERRY BEND DR|4/17/2025 3:51:30 PM - Case # 20522056 -2500142644: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142643|2500142643|11015 BELLBROOK DR HOUSTON TX 77096|29.6599|-95.5033|Routed|2025-04-17 13:56:11.0000000||Parking Violation - 2500142643 - 11015 BELLBROOK DR|Parking Violation|19 Calendar Days|May 6 2025 7:01PM|SW|K|530Z|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 19:01:13.0000000|3078849.8200000000|13804097.9500000000|11015 BELLBROOK DR|HOUSTON|TX|77096|1097040000004|2025-04-17 18:56:11.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW||2nd Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 2:01:13 PM||Abandoned vehicle|Parking Management 2500142642|20522093-2500142642|1118 COLUMBUS ST HOUSTON TX 77019|29.7563|-95.3916|Service Completed|2025-04-17 13:53:46.0000000|Apr 18 2025 9:48AM|Water Leak - 20522093-2500142642 - 1118 COLUMBUS ST|Water Leak|10 Calendar Days|Apr 27 2025 6:57PM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 18:57:14.0000000|3113231.0000000000|13840207.0000000000|1118 COLUMBUS ST|HOUSTON|TX|77019|1243710010002|2025-04-17 18:53:46.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:46:54 AM - Case # 20522093 -2500142642: An investiga||NULL|4/18/2025 9:46:54 AM - Case # 20522093 -2500142642: An investigation has been completed and a leak was not found at this location. 2500142641|2500142641|13231 SKYVIEW LANDING DR HOUSTON 77047|29.6151|-95.3815|Routed|2025-04-17 13:53:39.0000000||Liaison Comm - 2500142641 - 13231 SKYVIEW LANDING DR|Liaison Comm|5 Working Days|Apr 24 2025 7:00PM|SE|D|573T|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 18:53:58.0000000|3118023.2500000000|13788962.0000000000|13231 SKYVIEW LANDING DR|HOUSTON||77047|1259890040007|2025-04-17 18:53:39.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR115|FRIDAY|SE|SEFR-B-01|FRIDAY-B|SE|S|4th Friday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Liaison Comm 4/17/2025 1:53:58 PM||43282574605can fell in the truck|311 HelpLine 2500142640|2500142640|1472 SPRINGROCK LN HOUSTON TX 77055|29.7956|-95.5294|Routed|2025-04-17 13:53:31.0000000||Water Meter - 2500142640 - 1467 SPRINGROCK LN|Water Meter|14 Calendar Days|May 1 2025 6:56PM|NW|A|450X|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-17 18:56:17.0000000|3069138.5000000000|13853144.0000000000|1472 SPRINGROCK LN|HOUSTON|TX|77055|none|2025-04-17 18:53:31.0000000|SPRING BRANCH WEST|Spring Branch MD|||NW|||NE|||NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Water Meter 4/17/2025 1:56:17 PM||+++ ADDRESS WARNING +++Entered Address: 1467 SPRINGROCK LNValidated Address: 1472 SPRINGROCK LN - Address Id: 2096003+++ ADDRESS WARNING +++|Public Works 2500142639|2500142639|8216 SAYLYNN LN HOUSTON TX 77075|29.6175|-95.2723|Routed|2025-04-17 13:53:27.0000000||New Move In Service - 2500142639 - 8216 SAYLYNN LN|New Move In Service|11 Calendar Days|Apr 28 2025 6:58PM|SE|I|575P|Solid Waste Management|Collections|New Move In Service|0|Active|2025-04-17 18:58:30.0000000|3152666.5400000000|13790932.7100000000|8216 SAYLYNN LN|HOUSTON|TX|77075|1278540010001|2025-04-17 18:53:27.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE||4th Monday|SE|SWM Collections|FULL|11 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created New Move In Service 4/17/2025 1:58:30 PM||Need to replace trash can|Solid Waste Management 2500142638|2500142638|901 BAGBY ST HOUSTON 77002|29.7602|-95.3694|Service Completed|2025-04-17 13:52:39.0000000|Apr 17 2025 1:55PM|MYR Correspondence - 2500142638 - 901 BAGBY ST|MYR Correspondence|7 Calendar Days|Apr 24 2025 6:54PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-17 18:54:04.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON||77002|0011490000001|2025-04-17 18:52:39.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|sent to Scheduling||Scheduling Request: E-mail invitation requesting Mayor attend Celebrating Lee Ehmke's Retirement on May 16 2025|sent to Scheduling 2500142637|20522053-2500142637|3511 GLEN HAVEN BLVD HOUSTON TX 77025|29.7011|-95.4301|Service Completed|2025-04-17 13:52:37.0000000|Apr 17 2025 3:48PM|Water Service - 20522053-2500142637 - 3511 GLEN HAVEN BLVD|Water Service|2 Calendar Days|Apr 19 2025 6:54PM|SW|C|532K|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 18:54:42.0000000|3101618.5000000000|13819763.0000000000|3511 GLEN HAVEN BLVD|HOUSTON|TX|77025|0760170020005|2025-04-17 18:52:37.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:48:11 PM - Case # 20522053 -2500142637: All investig||NULL|4/17/2025 3:48:11 PM - Case # 20522053 -2500142637: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142636|2500142636|1141 W PIERCE ST HOUSTON TX 77019|29.7538|-95.3937|Routed|2025-04-17 13:52:07.0000000||Missed Yard Waste Pickup - 2500142636 - 1141 W Pierce St|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 6:52PM|NW|C|493N|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 18:52:07.0000000|3112582.0000000000|13839280.0000000000|1141 W PIERCE ST|HOUSTON|TX|77019|0523680000021|2025-04-17 18:52:07.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Missed yard waste pickup lady says she's been waiting since February and doesn't have a way to haul off herself.|Solid Waste Management 2500142635|20522054-2500142635|5607 SYLMAR RD HOUSTON TX 77081|29.6905|-95.4886|Routed - Integrated|2025-04-17 13:51:30.0000000||Sewer Wastewater - 20522054-2500142635 - 5607 Sylmar Rd|Sewer Wastewater|1 Calendar Day|Apr 18 2025 6:51PM|SW|C|531N|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-17 18:51:30.0000000|3083183.0000000000|13815355.0000000000|5607 SYLMAR RD|HOUSTON|TX|77081|0900840000008|2025-04-17 18:51:30.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:40:42||Sewer main line broken after section that is my responsibility|Public Works 2500142634|12697204-2500142634|2900 TRAVIS ST HOUSTON TX 77006|29.7438|-95.377|Service Completed|2025-04-17 13:50:31.0000000|Apr 18 2025 11:09AM|Traffic Signs - 12697204-2500142634 - 2900 TRAVIS ST|Traffic Signs|14 Working Days|May 7 2025 6:52PM|SW|D|493T|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 18:52:02.0000000|3118008.5000000000|13835810.0000000000|2900 TRAVIS ST|HOUSTON|TX|77006|0132670000003|2025-04-17 18:50:31.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||no parking signs are damaged.|Resolution :11. No safety hazard found no action neededClose Comments :Field checked on 4.18.25 all no parking signs are up at address given. 2500142633|2500142633|7530 COACHWOOD DR HOUSTON TX 77071|29.6525|-95.5104|Service Completed|2025-04-17 13:50:21.0000000|Apr 17 2025 2:52PM|Missed Heavy Trash Pickup - 2500142633 - 7530 COACHWOOD DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 6:59PM|SW|K|570C|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-17 18:52:04.0000000|3076698.7500000000|13801329.0000000000|7530 COACHWOOD DR|HOUSTON|TX|77071|1107850000002|2025-04-17 18:50:21.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|7530 COACHWOOD DR 7530 COACHWOOD DR HOUSTON TX 77071 USA Bulk||NULL|7530 COACHWOOD DR 7530 COACHWOOD DR HOUSTON TX 77071 USA Bulk Item - Bulk Item Trash - MSW 03/29/2025 08:17 AM Completed SW3TH 02 52282 Terrance Tyler 2500142632|2500142632||29.7584|-95.3698|Routed|2025-04-17 13:49:59.0000000||MYR PD - 2500142632|MYR PD|14 Calendar Days|May 1 2025 6:50PM||||Mayor Office|Mayor Mail|MYR PD|0|Active|2025-04-17 18:50:20.0000000|0|0|||||none|2025-04-17 18:49:59.0000000||||||||||||PD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||citizen opposed to both variance requests regarding trailer homes in the neighborhood|Mayor Office 2500142631|307242-2500142631|9813 MIMBROUGH ST HOUSTON TX 77029|29.7481|-95.2549|Routed - Integrated|2025-04-17 13:49:49.0000000||Nuisance On Property - 307242-2500142631 - 9813 MIMBROUGH ST|Nuisance On Property|180 Working Days|Jan 7 2026 7:52PM|NE|I|495V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 18:52:23.0000000|3156678.7500000000|13838564.0000000000|9813 MIMBROUGH ST|HOUSTON|TX|77029|1471860010001|2025-04-17 18:49:49.0000000|CLINTON PARK TRI-COMMUNITY||NETH102|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Nuisance On Property 4/17/2025 1:52:23||9813 MIMBROUGHLEFT OF ADDRESS|Neighborhoods 2500142630|2500142630|3950 HOLLISTER ST HOUSTON TX 77080|29.8286|-95.5079|Routed|2025-04-17 13:49:42.0000000||Health Code - 2500142630 - 3950 HOLLISTER ST|Health Code|55 Calendar Days|Jun 11 2025 6:52PM|NW|A|450M|Health|Environmental Health|Health Code|0|Active|2025-04-17 18:52:35.0000000|3075554.2500000000|13865334.0000000000|3950 HOLLISTER ST|HOUSTON|TX|77080|1042890000001|2025-04-17 18:49:42.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Report completed and attached.||Citizen states a/c not working since 04/07/25.|Health 2500142629|2500142629|1835 NAUTS CT HOUSTON TX 77008|29.8033|-95.4377|Routed|2025-04-17 13:48:59.0000000||Missed Yard Waste Pickup - 2500142629 - 1835 NAUTS CT|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 6:49PM|NW|C|452S|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 18:49:34.0000000|3098079.5000000000|13856825.0000000000|1835 NAUTS CT|HOUSTON|TX|77008|0833730000061|2025-04-17 18:48:59.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Yard Waste Pickup 4/17/2025 1:4||NULL|Solid Waste Management 2500142628|307243-2500142628|16215 GREEN MANOR DR HOUSTON TX 77396|29.956|-95.2948|Routed - Integrated|2025-04-17 13:48:37.0000000||Nuisance On Property - 307243-2500142628 - 16215 GREEN MANOR DR|Nuisance On Property|180 Working Days|Jan 7 2026 8:00PM|NE|B|375J|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 19:00:47.0000000|3141640.5000000000|13913730.0000000000|16215 GREEN MANOR DR|HOUSTON|TX|77396|0854120000054|2025-04-17 18:48:37.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Nuisance On Property 4/17/2025 2:00:47 P||Lot behind 16215 Green Manor Dr has a hole on property that fills with water and when it rains it overflows into 16215 Green Manor Dr. Mrs. Tamez states her backyard floods and it brings water snakes. She has kids and has attempted to report this numerous|Neighborhoods 2500142627|20522052-2500142627|2214 SILVER SAGE DR HOUSTON TX 77077|29.7418|-95.5921|Service Completed|2025-04-17 13:48:21.0000000|Apr 17 2025 3:54PM|Water Service - 20522052-2500142627 - 2214 SILVER SAGE DR|Water Service|2 Calendar Days|Apr 19 2025 6:49PM|SW|G|489S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 18:49:06.0000000|3049795.7500000000|13833020.0000000000|2214 SILVER SAGE DR|HOUSTON|TX|77077|1052860000056|2025-04-17 18:48:21.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:53:18 PM - Case # 20522052 -2500142627: Dear Custome||NULL|4/17/2025 3:53:18 PM - Case # 20522052 -2500142627: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142626|20522051-2500142626|7355 BASTOGNE RD HOUSTON TX 77033|29.6799|-95.3517|Service Completed|2025-04-17 13:47:26.0000000|Apr 17 2025 2:56PM|Water Service - 20522051-2500142626 - 7355 BASTOGNE RD|Water Service|2 Calendar Days|Apr 19 2025 6:48PM|SE|D|533V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 18:48:04.0000000|3126743.2500000000|13812830.0000000000|7355 BASTOGNE RD|HOUSTON|TX|77033|0751890070014|2025-04-17 18:47:26.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:55:52 PM - Case # 20522051 -2500142626: All investig||NULL|4/17/2025 2:55:52 PM - Case # 20522051 -2500142626: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142625|2500142625|16610 QUIET QUAIL DR HOUSTON TX 77489|29.5857|-95.5134|Routed|2025-04-17 13:46:44.0000000||Container Repair - 2500142625 - 16610 QUIET QUAIL DR|Container Repair|10 Calendar Days|Apr 27 2025 6:47PM|SW|K|610C|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 18:47:29.0000000|3076444.7500000000|13777020.0000000000|16610 QUIET QUAIL DR|HOUSTON|TX|77489|5890040070120907|2025-04-17 18:46:44.0000000|FORT BEND HOUSTON||SWFR101|FRIDAY|SW|SWFR-A-01|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Container Repair 4/17/2025 1:47:29 PM||NULL|Solid Waste Management 2500142624|2500142624|5803 ETTRICK DR HOUSTON TX 77035|29.6452|-95.4889|Routed|2025-04-17 13:46:22.0000000||Container Repair - 2500142624 - 5803 ETTRICK DR|Container Repair|10 Calendar Days|Apr 27 2025 6:47PM|SW|K|571E|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 18:47:32.0000000|3083595.0000000000|13798875.0000000000|5803 ETTRICK DR|HOUSTON|TX|77035|0871410000006|2025-04-17 18:46:22.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Container Repair 4/17/2025 1:47:32 PM||5803 ETTRICK1623-3299-2162bar rusted and caused wheel to fall off and a broken lid|Solid Waste Management 2500142623|2500142623|7635 S GLEN WILLOW LN HOUSTON TX 77489|29.6128|-95.499|Routed|2025-04-17 13:46:10.0000000||Missed Yard Waste Pickup - 2500142623 - 7635 S GLEN WILLOW LN|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 6:48PM|SW|K|570V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 18:48:12.0000000|3080722.5000000000|13787016.0000000000|7635 S GLEN WILLOW LN|HOUSTON|TX|77489|7225010040100907|2025-04-17 18:46:10.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Yard Waste Pickup 4/17/202||NULL|Solid Waste Management 2500142622|2500142622|4317 TIERWESTER ST HOUSTON TX 77004|29.7194|-95.3584|Routed|2025-04-17 13:45:48.0000000||City Engineer - 2500142622 - 3500 RUTH ST|City Engineer|5 Calendar Days|Apr 22 2025 10:21PM|SE|D|533D|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-17 22:21:41.0000000|3124190.2500000000|13827110.0000000000|4317 TIERWESTER ST|HOUSTON|TX|77004|none|2025-04-17 18:45:48.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|HPC CityEngineer|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Assigned to Mobility inspection team on 4/18/2025||+++ ADDRESS WARNING +++Entered Address: 3500 RUTH STValidated Address: 4317 TIERWESTER ST - Address Id: 2099362+++ ADDRESS WARNING +++3500 Ruth St Citizen has concerns about street being blocked unable to go down streets to deliver|Public Works 2500142619|2500142619|11334 CRAIGHEAD DR HOUSTON TX 77025|29.6604|-95.4461|Service Completed|2025-04-17 13:43:54.0000000|Apr 19 2025 7:43AM|Missed Heavy Trash Pickup - 2500142619 - 11334 CRAIGHEAD DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 6:52PM|SW|K|532W|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-17 18:45:26.0000000|3097021.0000000000|13804808.0000000000|11334 CRAIGHEAD DR|HOUSTON|TX|77025|0690090000023|2025-04-17 18:43:54.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Uncollected Service Units - 2500142874 - 11334 CRAIGHEAD DR// Pl||11334 CRAIGHEAD DR|Uncollected Service Units - 2500142874 - 11334 CRAIGHEAD DR// Please see the picture attached to service request 2500142618|20522049-2500142618|414 SCHWEIKHARDT ST HOUSTON TX 77020|29.7665|-95.3229|Service Completed|2025-04-17 13:43:53.0000000|Apr 17 2025 2:36PM|Fire Hydrant - 20522049-2500142618 - 414 SCHWEIKHARDT ST|Fire Hydrant|12 Calendar Days|Apr 29 2025 6:45PM|NE|B|494L|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 18:45:37.0000000|3134892.0000000000|13844582.0000000000|414 SCHWEIKHARDT ST|HOUSTON|TX|77020|0402590000008|2025-04-17 18:43:53.0000000|GREATER FIFTH WARD||||NE|||NW|||NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:36:33 PM - Case # 20522049 -2500142618: Dear Custome||414 SCHWEIKHARDT CAP MISSING|4/17/2025 2:36:33 PM - Case # 20522049 -2500142618: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142616|12697203-2500142616|3234 HADLEY ST HOUSTON TX 77004|29.7359|-95.3518|Routed - Integrated|2025-04-17 13:42:17.0000000||Street Hazard - 12697203-2500142616 - 3300 HADLEY ST|Street Hazard|10 Calendar Days|Apr 27 2025 6:43PM|SE|D|493Z|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 18:43:51.0000000|3126031.2500000000|13833155.0000000000|3234 HADLEY ST|HOUSTON|TX|77004|0372110000001|2025-04-17 18:42:17.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:49:47||+++ ADDRESS WARNING +++Entered Address: 3300 HADLEY STValidated Address: 3234 HADLEY ST - Address Id: 1098014+++ ADDRESS WARNING +++CONSTRUCTION GOING ON IN THE BLOCK HADLEY. CONSTRUCTION DEBRIS ARE BEING LEFT ON THE STREET AND IT HAS NOT BEEN PROPERLY CLO|Public Works 2500142615|2500142615|702 W MOUNT HOUSTON RD HOUSTON TX 77037|29.8984|-95.413|Routed|2025-04-17 13:42:14.0000000||Heavy Trash Code Violation - 2500142615 - 702 W MOUNT HOUSTON RD|Heavy Trash Code Violation|25 Working Days|May 22 2025 6:49PM|NW|B|412L|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 18:42:14.0000000|3104865.5000000000|13891646.0000000000|702 W MOUNT HOUSTON RD|HOUSTON|TX|77037|none|2025-04-17 18:42:14.0000000|HIDDEN VALLEY||||NW|||NW|||NE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||Homeless have made a pile of trash under the bridge. Give Superior Livin a call they do junk removal and Dump Trailer rental (71(zzz) 498 - 0153. Hate to see houston dirtyOr email them at superiorlivin8 gmail.com|Solid Waste Management 2500142614|2500142614|3309 WEBSTER ST HOUSTON TX 77004|29.7366|-95.3511|Routed|2025-04-17 13:40:51.0000000||Building Code Violation - 2500142614 - 3309 WEBSTER ST|Building Code Violation|7 Calendar Days|Apr 24 2025 6:42PM|SE|D|493V|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-17 18:42:11.0000000|3126314.7500000000|13833436.0000000000|3309 WEBSTER ST|HOUSTON|TX|77004|0513110000014|2025-04-17 18:40:51.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Public Works 2500142613|2500142613|12918 BELMONT LEGEND CT HOUSTON TX 77047|29.6193|-95.4091|Routed|2025-04-17 13:39:46.0000000||Water/Sewer/Drainage Billing - 2500142613 - 12918 BELMONT LEGEND CT|Water/Sewer/Drainage Billing|14 Calendar Days|May 1 2025 6:41PM|SW|D|572Q|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-17 18:41:16.0000000|3109218.7500000000|13790215.0000000000|12918 BELMONT LEGEND CT|HOUSTON|TX|77047|1281110020023|2025-04-17 18:39:46.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 43284811802 - high water bill - 09548812-BA-1.000|Public Works 2500142612|20522050-2500142612|5600 HARRIET ST HOUSTON TX 77023|29.7189|-95.3207|Service Completed|2025-04-17 13:39:10.0000000|Apr 17 2025 2:44PM|Fire Hydrant - 20522050-2500142612 - 5600 HARRIET ST|Fire Hydrant|12 Calendar Days|Apr 29 2025 6:44PM|SE|I|534C|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 18:44:14.0000000|3136158.5900000000|13827314.0200000000|5600 HARRIET ST|HOUSTON|TX|77023|0220590000045|2025-04-17 18:39:10.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO105|MONDAY|SE|SEMO-A-05|MONDAY-A|SE||1st Wednesday|SE||FULL|12 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 2:44:31 PM - Case # 20522050 -2500142612: All investig||Fire hydrant spewing water|4/17/2025 2:44:31 PM - Case # 20522050 -2500142612: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142611|2500142611|1009 LUCKY ST HOUSTON 77088|29.8697|-95.4273|Routed|2025-04-17 13:38:40.0000000||Liaison Comm - 2500142611 - 1009 LUCKY ST|Liaison Comm|5 Working Days|Apr 24 2025 6:46PM|NW|B|412T|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 18:39:14.0000000|3100657.0000000000|13881080.0000000000|1009 LUCKY ST|HOUSTON||77088|1466670010002|2025-04-17 18:38:40.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|3rd Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Liaison Comm 4/17/2025 1:39:14 PM||New Resident Container - 2500117142 - 1009 LUCKY ST|311 HelpLine 2500142610|12697201-2500142610|2316 WACO ST HOUSTON TX 77020|29.7815|-95.3266|Service Completed|2025-04-17 13:38:05.0000000|Apr 17 2025 1:49PM|Street Hazard - 12697201-2500142610 - 2316 WACO ST|Street Hazard|10 Calendar Days|Apr 27 2025 6:38PM|NE|B|494B|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 18:38:29.0000000|3133571.2200000000|13850008.1600000000|2316 WACO ST|HOUSTON|TX|77020|0720900040019|2025-04-17 18:38:05.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE||1st Thursday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 44. Referred to ATT ... ... Close Comments : ... Called||Large telephone pole blocking sidewalk I'm inspector LaDay xxx-xxx-xxxx right side of 2316 waco st|Resolution :44. Referred to ATTClose Comments :Called ATT 1:46 pm and reported telephone pole. Was given ticket number PX89WT17 for reference 2500142609|2500142609||29.7584|-95.3698|Routed|2025-04-17 13:37:49.0000000||MYR PD - 2500142609|MYR PD|14 Calendar Days|May 1 2025 6:47PM||||Mayor Office|Mayor Mail|MYR PD|0|Active|2025-04-17 18:47:53.0000000|0|0|||||none|2025-04-17 18:37:49.0000000||||||||||||PD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||CC: PD regarding proposed variance requests for Middle Street Swan Homes|Mayor Office 2500142608|2500142608|2017 BUFFALO TER HOUSTON 77019|29.7598|-95.389|Routed|2025-04-17 13:36:19.0000000||Trash Dumping or Illegal Dumpsite - 2500142608 - 2017 BUFFALO TER|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 6:37PM|NW|C|493J|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 18:37:47.0000000|3114028.0000000000|13841509.0000000000|2017 BUFFALO TER|HOUSTON||77019|0600710020009|2025-04-17 18:36:19.0000000|NEARTOWN - MONTROSE||NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Trash Dumping or Illegal Dumpsite 4||2017 Buffalo Terrace: heavy trashcitizen concerned about mattress in area out in place.|Solid Waste Management 2500142607|20522047-2500142607|6901 DUMBLE ST HOUSTON TX 77021|29.6866|-95.3494|Routed - Integrated|2025-04-17 13:36:15.0000000||Water Leak - 20522047-2500142607 - 6901 DUMBLE ST|Water Leak|10 Calendar Days|Apr 27 2025 6:41PM|SE|D|533R|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 18:41:21.0000000|3127406.5500000000|13815266.4100000000|6901 DUMBLE ST|HOUSTON|TX|77021|0581610000001|2025-04-17 18:36:15.0000000|GREATER OST / SOUTH UNION||SETU117|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW||3rd Tuesday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:28:46||6901 Dumble st Houston TX 77021 . from main line to meter has a water leak|Public Works 2500142606|2500142606|4101 WOODCRAFT ST HOUSTON TX 77025|29.6661|-95.442|Routed|2025-04-17 13:36:12.0000000||Missed Garbage Pickup - 2500142606 - 4101 WOODCRAFT ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 6:41PM|SW|K|532W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 18:41:18.0000000|3098260.0300000000|13806927.4200000000|4101 WOODCRAFT ST|HOUSTON|TX|77025|0771730020072|2025-04-17 18:36:12.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE||3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/17/2025 1:41:18 PM||I set my bin out last night at 8 PM and this afternoon my neighbors's trash has been picked up while ours is still full. I am aware that you are going to say "bin was serviced by rubicon this morning" but I can verify that it has NOT.|Solid Waste Management 2500142605|20522044-2500142605|10850 S WILCREST DR HOUSTON TX 77099|29.6655|-95.5688|Service Completed|2025-04-17 13:35:36.0000000|Apr 17 2025 3:46PM|Sewer Wastewater - 20522044-2500142605 - 10782 S WILCREST DR|Sewer Wastewater|1 Calendar Day|Apr 18 2025 6:36PM|SW|F|529Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 18:36:31.0000000|3057822.0000000000|13805438.0000000000|10850 S WILCREST DR|HOUSTON|TX|77099|1128140000002|2025-04-17 18:35:36.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:44:56 PM - Case # 20522044 -2500142605: All investig||+++ ADDRESS WARNING +++Entered Address: 10782 S WILCREST DRValidated Address: 10850 S WILCREST DR - Address Id: 1235050+++ ADDRESS WARNING +++JAMES DARIUS04/17/2025 11:27 AMRefer to Waste water. Possible cave-in. Left message for citizen|4/17/2025 3:44:56 PM - Case # 20522044 -2500142605: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142604|20522045-2500142604|3516 CORNELL ST HOUSTON TX 77022|29.8189|-95.3887|Service Completed|2025-04-17 13:35:21.0000000|Apr 17 2025 5:14PM|Water Leak - 20522045-2500142604 - 3516 CORNELL ST|Water Leak|10 Calendar Days|Apr 27 2025 6:35PM|NW|H|453N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 18:35:57.0000000|3113457.5000000000|13862987.0000000000|3516 CORNELL ST|HOUSTON|TX|77022|0222280040015|2025-04-17 18:35:21.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|2nd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:13:30 PM - Case # 20522045 -2500142604: Dear Custome||NULL|4/17/2025 5:13:30 PM - Case # 20522045 -2500142604: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142603|12697199-2500142603|2316 WACO ST HOUSTON TX 77020|29.7815|-95.3266|Routed - Integrated|2025-04-17 13:35:03.0000000||Bridge and Barricade - 12697199-2500142603 - 2316 WACO ST|Bridge and Barricade|27 Calendar Days|May 14 2025 6:35PM|NE|B|494B|Public Works|Transportation Drainage Operations|Bridge and Barricade|0|Active|2025-04-17 18:35:27.0000000|3133571.2200000000|13850008.1600000000|2316 WACO ST|HOUSTON|TX|77020|0720900040019|2025-04-17 18:35:03.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE||1st Thursday|NE||FULL|27 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:39:40||In front of 2316 Waco st grass needs cut under bridge clean trash thanks inspector LaDay xxx-xxx-xxxx|Public Works 2500142602|2500142602||29.7584|-95.3698|Routed|2025-04-17 13:35:02.0000000||MYR SWM - 2500142602|MYR SWM|14 Calendar Days|May 1 2025 6:35PM||||Mayor Office|Mayor Mail|MYR SWM|0|Active|2025-04-17 18:35:20.0000000|0|0|||||none|2025-04-17 18:35:02.0000000||||||||||||SWM Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR SWM 4/17/2025 1:35:20 PM||citizen has concern with SWM services|Mayor Office 2500142601|2500142601|1346 THORNTON RD HOUSTON TX 77018|29.8321|-95.4346|Service Completed|2025-04-17 13:33:21.0000000|Apr 18 2025 4:09PM|Other - 2500142601 - 1346 Thornton Rd|Other|3 Working Days|Apr 22 2025 6:40PM|NW|C|452K|311 HelpLine|311 Call Handling|Other|1|Resolved|2025-04-17 18:33:21.0000000|3098757.0000000000|13867344.0000000000|1346 THORNTON RD|HOUSTON|TX|77018|0731000130051|2025-04-17 18:33:21.0000000|CENTRAL NORTHWEST||NWTU108|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE|S|3rd Thursday|NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|Thank you for contacting us. Center Point Energy is ultimately r||3 or 4 Street lights out on Thornton rd near oak forest street lights are out|Thank you for contacting us. Center Point Energy is ultimately responsible for the maintenance of streetlights and because they maintain streetlights during daylight hours they require the location of the streetlight and the 6-digit pole number. You may 2500142600|12697200-2500142600|2201 W OREM DR HOUSTON TX 77047|29.6279|-95.404|Routed - Integrated|2025-04-17 13:32:46.0000000||Street Condition - 12697200-2500142600 - 2201 west orem drive|Street Condition|30 Calendar Days|May 17 2025 6:35PM|SW|D|572M|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 18:35:10.0000000|3110736.0000000000|13793405.0000000000|2201 W OREM DR|HOUSTON|TX|77047|1302420010001|2025-04-17 18:32:46.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:41:49||+++ ADDRESS WARNING +++Entered Address: 2201 west orem driveValidated Address: 2201 W OREM DR - Address Id: 331165+++ ADDRESS WARNING +++orem and green collin|Public Works 2500142599|20522046-2500142599|3914 ASPEN MOUNTAIN TRL HOUSTON TX 77345|30.0533|-95.1763|Routed - Integrated|2025-04-17 13:31:32.0000000||Water Leak - 20522046-2500142599 - 3914 ASPEN MOUNTAIN TRL|Water Leak|10 Calendar Days|Apr 27 2025 6:36PM|GNEHSA|E|337C|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 18:36:35.0000000|3177969.7200000000|13950299.9000000000|3914 ASPEN MOUNTAIN TRL|HOUSTON|TX|77345|1167360010016|2025-04-17 18:31:32.0000000|KINGWOOD AREA||||NE|||NE|Sand Creek Village Community Associatoin||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:48:59||there is a leak on the line before my meter (city side) of m|Public Works 2500142598|20522043-2500142598|5307 CASTLECREEK LN HOUSTON 77053|29.5936|-95.464|Service Completed|2025-04-17 13:31:23.0000000|Apr 18 2025 2:56PM|Water Leak - 20522043-2500142598 - 5307 CASTLECREEK LN|Water Leak|10 Calendar Days|Apr 27 2025 6:32PM|SW|K|571Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 18:32:15.0000000|3092065.7500000000|13780364.0000000000|5307 CASTLECREEK LN|HOUSTON||77053|6250010021100907|2025-04-17 18:31:23.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-07|FRIDAY-A|SW|S|4th Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:54:56 PM - Case # 20522043 -2500142598: An investiga||Per WWO - Refer to DWO for further investigation. Not a sewage issue. Made CC with Ms. Ashley (xxx-xxx-xxxx) who said she is not having a sewage issue but a water meter issue. She said her water meter box in the front yard is leaking and believes that is|4/18/2025 2:54:56 PM - Case # 20522043 -2500142598: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142597|2500142597|618 MAYFORD ST HOUSTON TX 77076|29.8613|-95.3684|Routed|2025-04-17 13:31:15.0000000||Missed Garbage Pickup - 2500142597 - 618 MAYFORD ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 6:32PM|NE|H|413Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 18:32:00.0000000|3119393.0000000000|13878575.0000000000|618 MAYFORD ST|HOUSTON|TX|77076|0750700450740|2025-04-17 18:31:15.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/17/2025 1:32:00 P||618 Mayford St|Solid Waste Management 2500142596|12697202-2500142596|2005 TAYLOR ST HOUSTON TX 77007|29.7754|-95.3819|Routed - Integrated|2025-04-17 13:31:03.0000000||Traffic Signs - 12697202-2500142596 - 2005 TAYLOR ST|Traffic Signs|14 Working Days|May 7 2025 6:42PM|NW|C|493F|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 18:42:24.0000000|3116082.7500000000|13847246.0000000000|2005 TAYLOR ST|HOUSTON|TX|77007|1296110010003|2025-04-17 18:31:03.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:29:33||Signs need to be fixed throughout street. rom Crockett St. Intersection is Crockett to Sawyer St|Public Works 2500142594|2500142594|1100 LANGWICK DR HOUSTON TX 77060|29.9523|-95.3883|Routed|2025-04-17 13:30:23.0000000||Health Code - 2500142594 - 1100 LANGWICK DR|Health Code|55 Calendar Days|Jun 11 2025 6:33PM|NE|B|373P|Health|Environmental Health|Health Code|0|Active|2025-04-17 18:33:54.0000000|3112083.5000000000|13911464.0000000000|1100 LANGWICK DR|HOUSTON|TX|77060|1142720000008|2025-04-17 18:30:23.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||caller reporting constant issue with raccoons near her front door and apartment management isnt doing anything to get rid of the racoons|Health 2500142592|2500142592|5430 HEATHERBROOK DR HOUSTON TX 77045|29.6219|-95.4644|Routed|2025-04-17 13:29:32.0000000||Add a Can Cancellation - 2500142592 - 5430 HEATHERBROOK DR|Add a Can Cancellation|19 Calendar Days|May 6 2025 6:31PM|SW|K|571Q|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-17 18:31:16.0000000|3091622.2500000000|13790657.0000000000|5430 HEATHERBROOK DR|HOUSTON|TX|77045|0870240000012|2025-04-17 18:29:32.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Add a Can Cancellation 4/17/2025 1:31:||property is being charged for 3 additional containers but they only have 2 additional. please remove extra charge|Solid Waste Management 2500142591|2500142591|FLOYD ST REINICKE ST HOUSTON TX 77007|29.7584|-95.3698|Routed|2025-04-17 13:29:19.0000000||Parking Violation - 2500142591 - FLOYD ST REINICKE ST|Parking Violation|19 Calendar Days|May 6 2025 6:34PM|NW|C|492L|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 18:34:23.0000000|3104879.7200000000|13844221.6900000000|FLOYD ST REINICKE ST|HOUSTON|TX|77007|1248140020003|2025-04-17 18:29:19.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-04|MONDAY-A|NW||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 1:34:23 PM||Car was dropped off by person leaving via another vehicle. Hasn't moved in 48 hours|Parking Management 2500142590|2500142590|9130 BASSOON DR HOUSTON TX 77025|29.6836|-95.4464|Routed|2025-04-17 13:28:23.0000000||Missed Garbage Pickup - 2500142590 - 9130 BASSOON DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 6:31PM|SW|K|532N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 18:31:08.0000000|3096650.7500000000|13813234.0000000000|9130 BASSOON DR|HOUSTON|TX|77025|0871980000028|2025-04-17 18:28:23.0000000|BRAESWOOD||SWTH117|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/17/2025 1:31:08||caller will remove object from trash can would like for it to be emptied|Solid Waste Management 2500142589|12697197-2500142589|6795 COOK RD HOUSTON TX 77072|29.7036|-95.5962|Routed - Integrated|2025-04-17 13:28:00.0000000||Traffic Signals - 12697197-2500142589 - BELLAIRE BLVD COOK RD|Traffic Signals|22 Calendar Days|May 9 2025 6:28PM|SW|F|529E|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-17 18:28:50.0000000|3048944.0000000000|13819175.0000000000|6795 COOK RD|HOUSTON|TX|77072|none|2025-04-17 18:28:00.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: BELLAIRE BLVD COOK RDValidated Address: 6795 COOK RD - Address Id: 2027713+++ ADDRESS WARNING +++|Public Works 2500142588|2500142588|5430 HEATHERBROOK DR HOUSTON 77045|29.6219|-95.4644|Routed|2025-04-17 13:27:58.0000000||SWM Escalation - 2500142588 - 5430 HEATHERBROOK DR|SWM Escalation|3 Working Days|Apr 22 2025 6:35PM|SW|K|571Q|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 18:28:27.0000000|3091622.2500000000|13790657.0000000000|5430 HEATHERBROOK DR|HOUSTON||77045|0870240000012|2025-04-17 18:27:58.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/17/2025 1:28:27 PM||NULL|Solid Waste Management 2500142587|2500142587|3313 KILGORE ST HOUSTON TX 77021|29.7036|-95.3729|Routed|2025-04-17 13:27:19.0000000||Recycling Participation NEW - 2500142587 - 3327 KILGORE ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 6:28PM|SE|D|533F|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 18:28:05.0000000|3119779.2500000000|13821284.0000000000|3313 KILGORE ST|HOUSTON|TX|77021|1398190010002|2025-04-17 18:27:19.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Recycling Participation NEW 4/17/2025||9000-1325-9034// unit d|Solid Waste Management 2500142586|2500142586|5714 EASTLAND ST HOUSTON TX 77028|29.8151|-95.2807|Routed|2025-04-17 13:26:51.0000000||Missed Garbage Pickup - 2500142586 - 5714 EASTLAND ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 6:27PM|NE|B|455P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 18:27:35.0000000|3147735.7500000000|13862678.0000000000|5714 EASTLAND ST|HOUSTON|TX|77028|0520830020001|2025-04-17 18:26:51.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/17/2025 1:27:35 P||5714 Eastland St|Solid Waste Management 2500142585|20522040-2500142585|5130 PRAIRIE RIDGE RD HOUSTON TX 77053|29.5879|-95.4646|Routed - Integrated|2025-04-17 13:25:36.0000000||Water Leak - 20522040-2500142585 - 5130 PRAIRIE RIDGE RD|Water Leak|10 Calendar Days|Apr 27 2025 6:26PM|SW|K|611C|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 18:26:41.0000000|3091946.7500000000|13778277.0000000000|5130 PRAIRIE RIDGE RD|HOUSTON|TX|77053|6250030244600907|2025-04-17 18:25:36.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Water Leak 4/17/2025 1:26:41 PM||5130 Prairie Ridge Rd: WATER BILL HAS BEEN HIGH RECENTLY. CONCERNED ABOUT A WATER LEAK.|Public Works 2500142584|12697196-2500142584|11850 BELLAIRE BLVD HOUSTON TX 77072|29.7037|-95.5879|Routed - Integrated|2025-04-17 13:25:21.0000000||Traffic Signals - 12697196-2500142584 - S KIRKWOOD RD BELLAIRE BLVD|Traffic Signals|22 Calendar Days|May 9 2025 6:27PM|SW|F|529E|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-17 18:27:53.0000000|3051578.5000000000|13819229.0000000000|11850 BELLAIRE BLVD|HOUSTON|TX|77072|none|2025-04-17 18:25:21.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: S KIRKWOOD RD BELLAIRE BLVDValidated Address: 11850 BELLAIRE BLVD - Address Id: 431193+++ ADDRESS WARNING +++|Public Works 2500142583|20522041-2500142583|4807 OMEARA DR HOUSTON TX 77035|29.6707|-95.459|Service Completed|2025-04-17 13:25:19.0000000|Apr 17 2025 4:42PM|Sewer Wastewater - 20522041-2500142583 - 4807 OMEARA DR|Sewer Wastewater|1 Calendar Day|Apr 18 2025 6:29PM|SW|K|531U|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 18:29:36.0000000|3092817.2500000000|13808429.0000000000|4807 OMEARA DR|HOUSTON|TX|77035|0880090000006|2025-04-17 18:25:19.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:42:26 PM - Case # 20522041 -2500142583: All investig||Please make contact. City contracted a company to clear out the sewer line we have been getting very strong sewer odor in our home ever since. It has also caused sewage to shoot up in the air from the toilet and the wax rings are nonexistent. I would like|4/17/2025 4:42:26 PM - Case # 20522041 -2500142583: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142582|20522042-2500142582|2110 PASO RELLO DR HOUSTON TX 77077|29.7432|-95.6119|Routed - Integrated|2025-04-17 13:24:13.0000000||Water Leak - 20522042-2500142582 - 2110 PASO RELLO DR|Water Leak|10 Calendar Days|Apr 27 2025 6:29PM|SW|G|488U|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 18:29:14.0000000|3043493.2200000000|13833349.0700000000|2110 PASO RELLO DR|HOUSTON|TX|77077|1135580000025|2025-04-17 18:24:13.0000000|ELDRIDGE / WEST OAKS||NWMO101|MONDAY|NW|NWMO-A-10|MONDAY-A|NW||4th Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Water Leak 4/17/2025 1:29:14 PM||The meter is not working at all and there is still a leak somewhere which the plumbers we have called says is on the city's side.|Public Works 2500142581|2500142581|22001 NORTHPARK DR HOUSTON TX 77339|30.0675|-95.2559|Insufficient Information to Investigate|2025-04-17 13:23:38.0000000|Apr 18 2025 1:16PM|Parking Violation - 2500142581 - 22001 NORTHPARK DR|Parking Violation|19 Calendar Days|May 6 2025 6:28PM|GNEHSA|E|295V|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-17 18:28:40.0000000|3152641.2800000000|13954652.9700000000|22001 NORTHPARK DR|HOUSTON|TX|77339|215103|2025-04-17 18:23:38.0000000|KINGWOOD AREA||||NE|||NE|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Parking Management||NA|Parking Management 2500142580|12697198-2500142580|1915 SHEARN ST HOUSTON TX 77007|29.7741|-95.3775|Routed - Integrated|2025-04-17 13:23:16.0000000||Traffic Signs - 12697198-2500142580 - 1915 SHEARN ST|Traffic Signs|14 Working Days|May 7 2025 6:30PM|NW|H|493F|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 18:30:34.0000000|3117492.0000000000|13846820.0000000000|1915 SHEARN ST|HOUSTON|TX|77007|1340070010003|2025-04-17 18:23:16.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:27:35||NULL|Public Works 2500142579|12697195-2500142579|1629 SAKOWITZ ST HOUSTON TX 77020|29.7775|-95.3137|Routed - Integrated|2025-04-17 13:21:41.0000000||Street Hazard - 12697195-2500142579 - 1629 SAKOWITZ ST|Street Hazard|10 Calendar Days|Apr 27 2025 6:22PM|NE|B|494G|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 18:22:00.0000000|3137680.1400000000|13848670.4200000000|1629 SAKOWITZ ST|HOUSTON|TX|77020|0551730000012|2025-04-17 18:21:41.0000000|GREATER FIFTH WARD||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE||1st Tuesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:23:49||2 property left from 1629 sakowtiz st there's a city easment please cut it we written up owner that has a lot in front of it already I'm inspector LaDay xxx-xxx-xxxx department of neighborhoods|Public Works 2500142578|20522039-2500142578|3705 BARNES ST HOUSTON TX 77007|29.7688|-95.3972|Routed - Integrated|2025-04-17 13:21:30.0000000||Water Service - 20522039-2500142578 - 110 S HEIGHTS BLVD|Water Service|2 Calendar Days|Apr 19 2025 6:23PM|NW|H|493E|Public Works|Houston Water|Water Service|0|Active|2025-04-17 18:23:19.0000000|3111250.5000000000|13844573.0000000000|3705 BARNES ST|HOUSTON|TX|77007|0301180000011|2025-04-17 18:21:30.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Water Service 4/17/2025 1:23:19 PM||+++ ADDRESS WARNING +++Entered Address: 110 S HEIGHTS BLVDValidated Address: 3705 BARNES ST - Address Id: 1113893+++ ADDRESS WARNING +++Caller is stating that the busniess has low water pressure Truth BBQ CONTACT THIS NUMBER UPON ARRIVAL xxx-xxx-xxxx Harve|Public Works 2500142577|2500142577|1614 FRANCIS ST HOUSTON 77004|29.7371|-95.3728|Routed|2025-04-17 13:21:26.0000000||SWM Escalation - 2500142577 - 1614 FRANCIS ST|SWM Escalation|3 Working Days|Apr 22 2025 6:29PM|SW|D|493T|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 18:22:18.0000000|3119448.7300000000|13833363.2000000000|1614 FRANCIS ST|HOUSTON||77004|1221800010001|2025-04-17 18:21:26.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE||1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/17/2025 1:22:18 PM||Missed junk heavy trash pickup on April 2 at 1614 Francis St. Houston Texas 77004. Item was placed on curb 3 days prior.|Solid Waste Management 2500142576|20522038-2500142576|2305 HAYES RD HOUSTON TX 77077|29.7392|-95.5749|Service Completed|2025-04-17 13:18:56.0000000|Apr 17 2025 5:49PM|Sewer Wastewater - 20522038-2500142576 - 2305 HAYES RD|Sewer Wastewater|1 Calendar Day|Apr 18 2025 6:19PM|SW|G|489T|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 18:19:27.0000000|3055292.0000000000|13832225.0000000000|2305 HAYES RD|HOUSTON|TX|77077|0451380010146|2025-04-17 18:18:56.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:47:55 PM - Case # 20522038 -2500142576: All investig||sewer is overflowing from manhole2305 Hayes // Esates at Westchase.|4/17/2025 5:47:55 PM - Case # 20522038 -2500142576: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142575|2500142575|10037 MOROCCO RD HOUSTON 77041|29.8489|-95.5421|Routed|2025-04-17 13:16:09.0000000||SWM Escalation - 2500142575 - 10037 MOROCCO RD|SWM Escalation|3 Working Days|Apr 22 2025 6:23PM|NW|A|450A|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 18:16:29.0000000|3064511.0000000000|13872397.0000000000|10037 MOROCCO RD|HOUSTON||77041|1284310010001|2025-04-17 18:16:09.0000000|CARVERDALE|Spring Branch MD|NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/17/2025 1:16:29 PM||NULL|Solid Waste Management 2500142574|2500142574|10323 DALEHURST CT HOUSTON TX 77075|29.6146|-95.2522|Citation issued|2025-04-17 13:15:04.0000000|Apr 18 2025 11:48AM|Parking Violation - 2500142574 - 10323 Dalehurst Ct|Parking Violation|19 Calendar Days|May 6 2025 6:15PM|SE|I|575V|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-17 18:15:04.0000000|3159088.0000000000|13790100.0000000000|10323 DALEHURST CT|HOUSTON|TX|77075|1265460010016|2025-04-17 18:15:04.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Wrote a ticket||This vehicle has been obstructing the sidewalk for years accompanied by two additional broken-down vehicles that have been abandoned just as long. The homeowner has been informed but seems not to care or act in this matter. It needs to get removed ASAP.|Wrote a ticket 2500142573|2500142573|2603 W BELLFORT AVE HOUSTON TX 77054|29.6725|-95.4195|Routed|2025-04-17 13:14:48.0000000||Trash Dumping or Illegal Dumpsite - 2500142573 - 9002 LAKES AT 610 DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 6:14PM|SW|K|532U|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 18:14:48.0000000|3105192.7500000000|13809610.0000000000|2603 W BELLFORT AVE|HOUSTON|TX|77054|none|2025-04-17 18:14:48.0000000|SOUTH MAIN||||SW|||SE|||SW|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Chanta Arbor created Trash Dumping or Illegal Dumpsite 4/17/202||+++ ADDRESS WARNING +++Entered Address: 9002 LAKES AT 610 DRValidated Address: 2603 W BELLFORT AVE - Address Id: 2024264+++ ADDRESS WARNING +++sofa and couch in the middle of the street off Bellfort Ave.|Solid Waste Management 2500142572|20522037-2500142572|6441 MAIN ST HOUSTON TX 77030|29.713|-95.399|Routed - Integrated|2025-04-17 13:14:46.0000000||Water Main Valve - 20522037-2500142572 - 6441 MAIN ST|Water Main Valve|5 Calendar Days|Apr 22 2025 6:16PM|SW|D|532H|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-17 18:16:31.0000000|3111360.5000000000|13824373.0000000000|6441 MAIN ST|HOUSTON|TX|77030|0440970000075|2025-04-17 18:14:46.0000000|MEDICAL CENTER AREA|Greater Southeast MD|||SW|||SE|||SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:15:00||opt valves cannot be shut off. if city can please check out the valves thank you|Public Works 2500142569|2500142569|737 E 10TH 1/2 ST HOUSTON TX 77008|29.7903|-95.3883|Routed|2025-04-17 13:13:27.0000000||Recycling Participation NEW - 2500142569 - 737 E 10TH 1/2 ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 6:14PM|NW|C|493A|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 18:14:24.0000000|3113886.7500000000|13852570.0000000000|737 E 10TH 1/2 ST|HOUSTON|TX|77008|1501090010003|2025-04-17 18:13:27.0000000|GREATER HEIGHTS||NWTH117|THURSDAY|NW|NETH-B-08|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Recycling Participation NEW 4/17/||NULL|Solid Waste Management 2500142568|2500142568|7054 HENDON LN HOUSTON TX 77074|29.6959|-95.5085|Routed|2025-04-17 13:13:21.0000000||Missed Garbage Pickup - 2500142568 - 7054 HENDON LN|Missed Garbage Pickup|4 Working Days|Apr 23 2025 6:16PM|SW|J|530M|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 18:16:39.0000000|3076810.7500000000|13817105.0000000000|7054 HENDON LN|HOUSTON|TX|77074|0882520000029|2025-04-17 18:13:21.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Garbage Pickup 4/17/2025 1:16:39||resident has nowhere to put trash because it's not being collected by physical challenge services. garbage has not been collected in 2 weeks. pls assist soon as possible|Solid Waste Management 2500142566|307239-2500142566|1115 CROCKER ST HOUSTON TX 77019|29.7564|-95.3895|Routed - Integrated|2025-04-17 13:12:36.0000000||Nuisance On Property - 307239-2500142566 - 1115 CROCKER ST|Nuisance On Property|180 Working Days|Jan 7 2026 7:13PM|NW|C|493N|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 18:13:05.0000000|3113898.0000000000|13840252.0000000000|1115 CROCKER ST|HOUSTON|TX|77019|0541370000019|2025-04-17 18:12:36.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Courtney Jolivet created Nuisance On Property 4/17/2025 1:13:05||House with overgrown yard|Neighborhoods 2500142565|2500142565|737 E 10TH 1/2 ST HOUSTON TX 77008|29.7903|-95.3883|Routed|2025-04-17 13:12:18.0000000||New Resident Container - 2500142565 - 737 E 10TH 1/2 ST|New Resident Container|12 Calendar Days|Apr 29 2025 6:13PM|NW|C|493A|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 18:13:19.0000000|3113886.7500000000|13852570.0000000000|737 E 10TH 1/2 ST|HOUSTON|TX|77008|1501090010003|2025-04-17 18:12:18.0000000|GREATER HEIGHTS||NWTH117|THURSDAY|NW|NETH-B-08|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created New Resident Container 4/17/2025||NULL|Solid Waste Management 2500142564|307240-2500142564|10235 DONALD DR HOUSTON TX 77076|29.8545|-95.3672|Routed - Integrated|2025-04-17 13:11:30.0000000||Nuisance On Property - 307240-2500142564 - 10235 DONALD DR|Nuisance On Property|180 Working Days|Jan 7 2026 7:13PM|NE|H|453C|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 18:13:36.0000000|3119862.0000000000|13876117.0000000000|10235 DONALD DR|HOUSTON|TX|77076|0740120000167|2025-04-17 18:11:30.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Nuisance On Property 4/17/2025 1:13:36 PM||has a dead tree in the yard and limbs are falling into the neighbors property|Neighborhoods 2500142562|20522035-2500142562|1803 MILLWOOD DR HOUSTON TX 77008|29.8018|-95.4403|Routed - Integrated|2025-04-17 13:09:54.0000000||Water Leak - 20522035-2500142562 - 1803 MILLWOOD DR|Water Leak|10 Calendar Days|Apr 27 2025 6:10PM|NW|C|452S|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 18:10:43.0000000|3097275.5000000000|13856272.0000000000|1803 MILLWOOD DR|HOUSTON|TX|77008|0833720000092|2025-04-17 18:09:54.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Water Leak 4/17/2025 1:10:43 PM||1803 Millwood Drsteady flow|Public Works 2500142561|2500142561|3502 MELVA ST HOUSTON TX 77020|29.7653|-95.3339|Routed|2025-04-17 13:09:51.0000000||Missed Recycling Pickup - 2500142561 - 3502 MELVA ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 6:10PM|NE|B|494K|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 18:10:35.0000000|3131436.0000000000|13844022.0000000000|3502 MELVA ST|HOUSTON|TX|77020|0090210000014|2025-04-17 18:09:51.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Recycling Pickup 4/17/2025 1:1||4328-0488-5171|Solid Waste Management 2500142560|2500142560|4715 LIBERTY RD HOUSTON TX 77026|29.7879|-95.3223|Routed|2025-04-17 13:09:40.0000000||Water Meter - 2500142560 - 4715 LIBERTY RD|Water Meter|14 Calendar Days|May 1 2025 6:10PM|NE|B|494C|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-17 18:10:31.0000000|3134855.0000000000|13852360.0000000000|4715 LIBERTY RD|HOUSTON|TX|77026|0040570000005|2025-04-17 18:09:40.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NEFR-B-07|FRIDAY-B|NE|S|1st Thursday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Water Meter 4/17/2025 1:10:31 PM||4715 LIBERTY RD- about lids of water meter damaged and bneed to be replaced|Public Works 2500142559|2500142559|11414 CHEEVES DR HOUSTON TX 77016|29.8866|-95.2916|Routed|2025-04-17 13:09:39.0000000||Missed Garbage Pickup - 2500142559 - 11414 CHEEVES DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 6:10PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 18:10:44.0000000|3143453.2500000000|13888533.0000000000|11414 CHEEVES DR|HOUSTON|TX|77016|0913940000016|2025-04-17 18:09:39.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/17/2025 1||whole street NOT collected|Solid Waste Management 2500142558|20522036-2500142558|2330 MILLS CREEK DR HOUSTON TX 77339|30.0483|-95.2288|Routed - Integrated|2025-04-17 13:09:08.0000000||Water Leak - 20522036-2500142558 - 2330 MILLS CREEK DR|Water Leak|10 Calendar Days|Apr 27 2025 6:12PM|GNEHSA|E|336B|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 18:12:54.0000000|3161439.0000000000|13947944.0000000000|2330 MILLS CREEK DR|HOUSTON|TX|77339|1179560020005|2025-04-17 18:09:08.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:36:53||2330 MILLS CREEK DR|Public Works 2500142557|2500142557|3502 MELVA ST HOUSTON TX 77020|29.7653|-95.3339|Routed|2025-04-17 13:08:24.0000000||Add a Can - 2500142557 - 3502 MELVA ST|Add a Can|14 Calendar Days|May 1 2025 6:09PM|NE|B|494K|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 18:09:31.0000000|3131436.0000000000|13844022.0000000000|3502 MELVA ST|HOUSTON|TX|77020|0090210000014|2025-04-17 18:08:24.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Add a Can 4/17/2025 1:09:31 PM||4328-0488-5171|Solid Waste Management 2500142556|12697194-2500142556|3369 DAPHNE ST HOUSTON TX 77021|29.6983|-95.3713|Routed - Integrated|2025-04-17 13:08:22.0000000||Traffic General - 12697194-2500142556 - 3369 DAPHNE ST|Traffic General|14 Calendar Days|May 1 2025 6:11PM|SE|D|533L|Public Works|Transportation Drainage Operations|Traffic General|0|Active|2025-04-17 18:11:29.0000000|3120330.0000000000|13819317.0000000000|3369 DAPHNE ST|HOUSTON|TX|77021|0332140030004|2025-04-17 18:08:22.0000000|GREATER OST / SOUTH UNION||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:27:33||reporting trees causing obstruction at Daphne St Del Rio St|Public Works 2500142555|2500142555|5141 PEDERSON ST HOUSTON TX 77033|29.6538|-95.3446|Routed|2025-04-17 13:08:15.0000000||Heavy Trash Code Violation - 2500142555 - 5141 PEDERSON ST|Heavy Trash Code Violation|25 Working Days|May 22 2025 6:18PM|SE|D|574A|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 18:11:48.0000000|3129303.2500000000|13803397.0000000000|5141 PEDERSON ST|HOUSTON|TX|77033|0752000100025|2025-04-17 18:08:15.0000000|SUNNYSIDE|HCID #10-A|SEFR107|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Heavy Trash Code Violation 4/17/2025 1:11||Homeless person has trash everywhere in the streets and is defecating/urinating in the area also. Being reported to non-emergency HPD also|Solid Waste Management 2500142554|2500142554|440 W 18TH ST HOUSTON TX 77008|29.8016|-95.4049|Routed|2025-04-17 13:07:37.0000000||Container Repair - 2500142554 - 440 W 18TH ST|Container Repair|10 Calendar Days|Apr 27 2025 6:12PM|NW|C|452V|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 18:12:39.0000000|3108503.4400000000|13856535.2700000000|440 W 18TH ST|HOUSTON|TX|77008|0201170010014|2025-04-17 18:07:37.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Container Repair 4/17/2025 1:12:39 PM||need to replace broken wheel|Solid Waste Management 2500142553|2500142553|5309 PALMETTO ST HOUSTON TX 77081|29.7118|-95.4735|Routed|2025-04-17 13:07:22.0000000||Missed Heavy Trash Pickup - 2500142553 - 5309 PALMETTO ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 6:15PM|SW|J|531F|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 18:08:05.0000000|3087739.2500000000|13823230.0000000000|5309 PALMETTO ST|HOUSTON|TX|77081|0771170020004|2025-04-17 18:07:22.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Heavy Trash Pickup 4/17/2025 1:0||NULL|Solid Waste Management 2500142552|2500142552|1745 IDYLWOOD DR HOUSTON TX 77023|29.7187|-95.3099|Routed|2025-04-17 13:06:23.0000000||Recycling Cart Repair - 2500142552 - 1745 IDYLWOOD DR|Recycling Cart Repair|14 Calendar Days|May 1 2025 6:08PM|SE|I|534C|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-17 18:08:37.0000000|3139574.5000000000|13827339.0000000000|1745 IDYLWOOD DR|HOUSTON|TX|77023|0622070120009|2025-04-17 18:06:23.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Tuesday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Recycling Cart Repair 4/17/2025 1:08:37||Recycling Cart Repair - 2500120812 - 1745 IDYLWOOD DR0307-1450-1324|Solid Waste Management 2500142551|2500142551|1102 E 7TH ST HOUSTON 77009|29.7832|-95.3862|Routed|2025-04-17 13:05:53.0000000||SWM Escalation - 2500142551 - 1102 E 7TH ST|SWM Escalation|3 Working Days|Apr 22 2025 6:13PM|NW|H|493A|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 18:06:33.0000000|3114658.5000000000|13850037.0000000000|1102 E 7TH ST|HOUSTON||77009|0620720000001|2025-04-17 18:05:53.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/17/2025 1:06:33 PM||NULL|Solid Waste Management 2500142550|20522032-2500142550|1430 SHIRLEY LN HOUSTON TX 77015|29.7637|-95.2109|Routed - Integrated|2025-04-17 13:05:42.0000000||Water Main Valve - 20522032-2500142550 - 1430 SHIRLEY|Water Main Valve|5 Calendar Days|Apr 22 2025 6:06PM|NE|E|496L|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-17 18:06:52.0000000|3170373.7500000000|13844731.0000000000|1430 SHIRLEY LN|HOUSTON|TX|77015|0670800070009|2025-04-17 18:05:42.0000000|NORTHSHORE||NETH103|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:48:54||+++ ADDRESS WARNING +++Entered Address: 1430 SHIRLEYValidated Address: 1430 SHIRLEY LN - Address Id: 98635+++ ADDRESS WARNING +++there is a private leak and the resident needs to the coh to turn off the water|Public Works 2500142549|2500142549|6503 MAPLERIDGE ST HOUSTON TX 77081|29.7115|-95.4738|Service Completed|2025-04-17 13:05:41.0000000|Apr 17 2025 3:39PM|Missed Garbage Pickup - 2500142549 - 6503 MAPLERIDGE ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 6:06PM|SW|J|531F|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 18:06:34.0000000|3087650.7500000000|13823122.0000000000|6503 MAPLERIDGE ST|HOUSTON|TX|77081|0370550160065|2025-04-17 18:05:41.0000000|GULFTON||||SW|||SE|||SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|not in the Solid Waste service area||NULL|not in the Solid Waste service area 2500142548|12697192-2500142548|1118 EL DORADO BLVD HOUSTON TX 77062|29.5694|-95.1302|Routed - Integrated|2025-04-17 13:05:19.0000000||Traffic Signal Maintenance - 12697192-2500142548 - DIANA LN EL DORADO BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 6:05PM|SE|E|618K|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-17 18:05:26.0000000|3198418.7500000000|13774787.0000000000|1118 EL DORADO BLVD|HOUSTON|TX|77062|0966070000781|2025-04-17 18:05:19.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-05|THURSDAY-B|SE|S|2nd Wednesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Monica Medrano created Traffic Signal Maintenance 4/17/2025 1:0||+++ ADDRESS WARNING +++Entered Address: DIANA LN EL DORADO BLVDValidated Address: 1118 EL DORADO BLVD - Address Id: 363220+++ ADDRESS WARNING +++repair stuck push button on pedestrian signal 6.|Public Works 2500142547|20522033-2500142547|12022 N KENSINGTON DR HOUSTON TX 77031|29.6473|-95.5515|Routed - Integrated|2025-04-17 13:05:10.0000000||Water Leak - 20522033-2500142547 - 12022 N KENSINGTON DR|Water Leak|10 Calendar Days|Apr 27 2025 6:05PM|SW|K|569D|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 18:05:58.0000000|3063683.7500000000|13799061.0000000000|12022 N KENSINGTON DR|HOUSTON|TX|77031|1032190000006|2025-04-17 18:05:10.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH101|THURSDAY|SW|SWTH-A-07|THURSDAY-A|SW|S|2nd Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Water Leak 4/17/2025 1:05:58 PM||states and ongoing leak since Oct 2024|Public Works 2500142546|2500142546|1740 LIVE OAK ST HOUSTON TX 77003|29.743|-95.356|Routed|2025-04-17 13:03:33.0000000||Missed Heavy Trash Pickup - 2500142546 - 1740 LIVE OAK ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 6:15PM|SE|I|493V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 18:08:34.0000000|3124677.4200000000|13835699.2900000000|1740 LIVE OAK ST|HOUSTON|TX|77003|1338080010001|2025-04-17 18:03:33.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE||1st Friday|SE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/17/2025 1:08:34||Hello one of my neighbors put a mattress on the curb for heavy trash pick up. According the map on the website heavy trash collection has been completed on my street. Could a pickup be scheduled for this heavy waste?|Solid Waste Management 2500142545|307238-2500142545|2505 MCKEE ST HOUSTON TX 77009|29.7846|-95.3526|Routed - Integrated|2025-04-17 13:02:58.0000000||Nuisance On Property - 307238-2500142545 - 2505 mckee street|Nuisance On Property|180 Working Days|Jan 7 2026 7:05PM|NE|H|493D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 18:05:04.0000000|3125285.5000000000|13850867.0000000000|2505 MCKEE ST|HOUSTON|TX|77009|0230390000011|2025-04-17 18:02:58.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Nuisance On Property 4/17/2025 1:05:04 P||+++ ADDRESS WARNING +++Entered Address: 2505 mckee streetValidated Address: 2505 MCKEE ST - Address Id: 3056816+++ ADDRESS WARNING +++2711 McKee St: tree overgrown and property not maintained. citizen concerned please. vacant lot behind 2601 hardy st|Neighborhoods 2500142543|20522034-2500142543|2601 BELLEFONTAINE ST HOUSTON TX 77025|29.7028|-95.4192|Service Completed|2025-04-17 13:02:30.0000000|Apr 17 2025 1:38PM|Water Leak - 20522034-2500142543 - 2601 BELLEFONTAINE ST|Water Leak|10 Calendar Days|Apr 27 2025 6:04PM|SW|C|532L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 18:04:05.0000000|3105085.0000000000|13820472.0000000000|2601 BELLEFONTAINE ST|HOUSTON|TX|77025|1133530000001|2025-04-17 18:02:30.0000000|BRAESWOOD||||SW|||SE|||SW||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/17/2025 1:37:31 PM - Case # 20522034 -2500142543: An investiga||FW: Houston 311 Notification of Case Closed COH:0001794work orders are closed stating repairs are complete but citizen states the leak was never fixed|4/17/2025 1:37:31 PM - Case # 20522034 -2500142543: An investigation has been completed and a leak was not found at this location. 2500142541|2500142541|3903 BOTANY LN HOUSTON TX 77047|29.6345|-95.3653|Routed|2025-04-17 13:01:26.0000000||Water Meter - 2500142541 - 3903 BOTANY LN|Water Meter|14 Calendar Days|May 1 2025 6:02PM|SE|D|573L|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-17 18:02:12.0000000|3122958.5000000000|13796176.0000000000|3903 BOTANY LN|HOUSTON|TX|77047|0842660000001|2025-04-17 18:01:26.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Water Meter 4/17/2025 1:02:12 PM||NULL|Public Works 2500142540|2500142540|6427 HARCOURT DR HOUSTON TX 77016|29.875|-95.2933|Routed|2025-04-17 13:00:51.0000000||Missed Recycling Pickup - 2500142540 - 6427 HARCOURT DR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 6:02PM|NE|B|415S|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 18:02:00.0000000|3143035.2500000000|13884316.0000000000|6427 HARCOURT DR|HOUSTON|TX|77016|1043510000044|2025-04-17 18:00:51.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-05|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Recycling Pickup 4/17/2025 1:02:0||6427 HARCOURT DR refer to sr#2500141629. This is the correct week of collection and her side of the street was skipped.|Solid Waste Management 2500142539|2500142539|104 CANTON ST HOUSTON TX 77012|29.7295|-95.2913|Routed|2025-04-17 13:00:43.0000000||Recycling Cart Repair - 2500142539 - 104 CANTON ST|Recycling Cart Repair|14 Calendar Days|May 1 2025 6:05PM|NE|I|495W|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-17 18:05:50.0000000|3145361.6000000000|13831441.5900000000|104 CANTON ST|HOUSTON|TX|77012|0530570000002|2025-04-17 18:00:43.0000000|MAGNOLIA PARK|East End MD|SEMO112|MONDAY|SE|SEMO-A-02|MONDAY-A|SE||1st Thursday|SE|SWM Recycling|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Recycling Cart Repair 4/17/2025 1:05:50 PM||lid needs to replaced it has a huge hole|Solid Waste Management 2500142538|12697193-2500142538|13465 W BELLFORT AVE HOUSTON TX 77498|29.6614|-95.6218|Service Completed|2025-04-17 13:00:25.0000000|Apr 18 2025 9:37AM|Pothole - 12697193-2500142538 - 13465 W BELLFORT AVE|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|SW|F|528X|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 18:05:30.0000000|3041210.6500000000|13803510.3200000000|13465 W BELLFORT AVE|HOUSTON|TX|77498|0101000002604907|2025-04-17 18:00:25.0000000|ALIEF||||SW|||SW|||SW||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||There are several potholes in the street on both sides on W Bellfort Dr all the way between Beltway 8 and Hwy 6.|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found. 2500142537|2500142537|900 BAGBY ST HOUSTON TX 77002|29.7607|-95.3702|Service Completed|2025-04-17 13:00:22.0000000|Apr 17 2025 1:14PM|MAO General - 2500142537 - 900 BAGBY ST|MAO General|14 Working Days|May 7 2025 6:00PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-17 18:00:53.0000000|3119981.2500000000|13841989.0000000000|900 BAGBY ST|HOUSTON|TX|77002|0012510000017|2025-04-17 18:00:22.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||Ms. Jones called to check on the status of her mayoral proclamation. I reached out to victor ancheta and he made contact with the constituent. MAO-JR|Neighborhoods 2500142536|2500142536|3200 ADAIR ST HOUSTON TX 77004|29.7286|-95.3503|Routed|2025-04-17 12:59:58.0000000||Water Meter - 2500142536 - 3200 ADAIR ST|Water Meter|14 Calendar Days|May 1 2025 6:01PM|SE|D|493Z|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-17 18:01:13.0000000|3126642.0000000000|13830542.0000000000|3200 ADAIR ST|HOUSTON|TX|77004|0090310020017|2025-04-17 17:59:58.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Water Meter 4/17/2025 1:01:13 PM||NULL|Public Works 2500142534|2500142534|2516 DRISCOLL ST HOUSTON TX 77019|29.7434|-95.4065|Routed|2025-04-17 12:58:17.0000000||Recycling Participation NEW - 2500142534 - 2516 DRISCOLL ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 5:59PM|SW|C|492V|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 17:59:09.0000000|3108649.7500000000|13835360.0000000000|2516 DRISCOLL ST|HOUSTON|TX|77019|1472440010002|2025-04-17 17:58:17.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO120|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Recycling Participation NEW 4/17/2025 12:59||NULL|Solid Waste Management 2500142533|2500142533|635 ALLSTON ST HOUSTON TX 77007|29.7829|-95.4002|Routed|2025-04-17 12:58:09.0000000||Missed Garbage Pickup - 2500142533 - 635 ALLSTON ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 6:04PM|NW|C|492D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 18:04:22.0000000|3110200.2500000000|13849784.0000000000|635 ALLSTON ST|HOUSTON|TX|77007|1344680010004|2025-04-17 17:58:09.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Missed Garbage Pickup 4/17/2025 1:04:22 PM||NULL|Solid Waste Management 2500142531|2500142531|12435 LANCELOT DR HOUSTON TX 77031|29.6457|-95.5432|Routed|2025-04-17 12:56:25.0000000||Container Repair - 2500142531 - 12435 LANCELOT DR|Container Repair|10 Calendar Days|Apr 27 2025 5:58PM|SW|K|570E|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 17:58:29.0000000|3066340.0000000000|13798527.0000000000|12435 LANCELOT DR|HOUSTON|TX|77031|1054750000013|2025-04-17 17:56:25.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH101|THURSDAY|SW|SWTH-A-07|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Repair 4/17/2025 12:58:29 PM||44040740283|Solid Waste Management 2500142530|2500142530|2411 SPENCE ST HOUSTON TX 77093|29.8213|-95.3465|Routed|2025-04-17 12:55:58.0000000||Missed Garbage Pickup - 2500142530 - 2411 SPENCE ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 5:59PM|NE|H|454N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 17:59:34.0000000|3126786.7500000000|13864276.0000000000|2411 SPENCE ST|HOUSTON|TX|77093|0670710010028|2025-04-17 17:55:58.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO101|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Missed Garbage Pickup 4/17/2025 12:59||caller very upset pls make contact/driver refused to service callers tree waste from hurricane/tornado pls have supervisor make contact with caller he is very upset|Solid Waste Management 2500142529|20522029-2500142529|9514 W MONTGOMERY RD HOUSTON TX 77088|29.8814|-95.4468|Service Completed|2025-04-17 12:55:44.0000000|Apr 17 2025 3:14PM|Sewer Wastewater - 20522029-2500142529 - 9514 W MONTGOMERY RD|Sewer Wastewater|1 Calendar Day|Apr 18 2025 5:56PM|NW|B|412N|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 17:56:25.0000000|3094344.7500000000|13885122.0000000000|9514 W MONTGOMERY RD|HOUSTON|TX|77088|0661090030004|2025-04-17 17:55:44.0000000|ACRES HOME||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|3rd Friday|NE||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|4/17/2025 3:14:10 PM - Case # 20522029 -2500142529: All investig||Steel plate (markings "WWO45") northbound near the North Police Station covering cave-in near wastewater manhole needs to be repositioned. Please investigate .|4/17/2025 3:14:10 PM - Case # 20522029 -2500142529: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142528|2500142528|5807 MOONMIST DR HOUSTON 77081|29.7107|-95.483|Routed|2025-04-17 12:53:59.0000000||Liaison Comm - 2500142528 - 5807 MOONMIST DR|Liaison Comm|5 Working Days|Apr 24 2025 6:01PM|SW|J|531F|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 17:54:42.0000000|3084735.5000000000|13822750.0000000000|5807 MOONMIST DR|HOUSTON||77081|0831410000008|2025-04-17 17:53:59.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Liaison Comm 4/17/2025 12:54:42 PM||no replacement have been delivered in over a month|311 HelpLine 2500142527|20522030-2500142527|1923 HAWTHORNE ST HOUSTON TX 77098|29.7417|-95.408|Service Completed|2025-04-17 12:53:18.0000000|Apr 17 2025 2:36PM|Water Service - 20522030-2500142527 - 1923 HAWTHORNE ST|Water Service|2 Calendar Days|Apr 19 2025 5:58PM|SW|C|492V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 17:58:21.0000000|3108183.7100000000|13834733.7100000000|1923 HAWTHORNE ST|HOUSTON|TX|77098|0542200000006|2025-04-17 17:53:18.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE||1st Wednesday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 2:36:27 PM - Case # 20522030 -2500142527: Dear Custome||Low water pressure. Barely any water.|4/17/2025 2:36:27 PM - Case # 20522030 -2500142527: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142526|12697191-2500142526|2600 ELLA BLVD HOUSTON TX 77008|29.8097|-95.4293|Service Completed|2025-04-17 12:53:12.0000000|Apr 18 2025 6:55AM|Traffic Signal Maintenance - 12697191-2500142526 - W 26TH ST ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 5:56PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 17:56:29.0000000|3100712.2500000000|13859257.0000000000|2600 ELLA BLVD|HOUSTON|TX|77008|none|2025-04-17 17:53:12.0000000|GREATER HEIGHTS||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... the inte||+++ ADDRESS WARNING +++Entered Address: W 26TH ST ELLA BLVDValidated Address: 2600 ELLA BLVD - Address Id: 2023096+++ ADDRESS WARNING +++wires hanging from box|Resolution :38. Task CompletedClose Comments :the intersection is cycling 2500142524|2500142524|2509 CORNELL ST HOUSTON TX 77009|29.8101|-95.3895|Routed|2025-04-17 12:51:37.0000000||Missed Garbage Pickup - 2500142524 - 2509 CORNELL ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 5:56PM|NW|H|453S|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 17:56:45.0000000|3113293.8100000000|13859770.9400000000|2509 CORNELL ST|HOUSTON|TX|77009|0350910410017|2025-04-17 17:51:37.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW||1st Friday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB Duplex both tenants trash missed.||New tenant. House skipped twice for garbage collection.|Solid Waste Management 2500142523|2500142523|1318 DURHAM DR HOUSTON TX 77007|29.7733|-95.4103|Routed|2025-04-17 12:51:03.0000000||Dead Animal Collection - 2500142523 - 1318 DURHAM DR|Dead Animal Collection|4 Calendar Days|Apr 21 2025 5:52PM|NW|C|492H|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 17:52:57.0000000|3107097.0000000000|13846199.0000000000|1318 DURHAM DR|HOUSTON|TX|77007|0072580000001|2025-04-17 17:51:03.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Dead Animal Collection 4/17/2025 12:52:5||1318 DURHAM DR is on allen st|Solid Waste Management 2500142522|2500142522|5017 RICHFIELD LN HOUSTON TX 77048|29.6452|-95.3504|Routed|2025-04-17 12:51:01.0000000||Add a Can - 2500142522 - 5017 RICHFIELD LN|Add a Can|14 Calendar Days|May 1 2025 5:59PM|SE|D|573H|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 17:59:43.0000000|3127576.2500000000|13800229.0000000000|5017 RICHFIELD LN|HOUSTON|TX|77048|0832730000026|2025-04-17 17:51:01.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-04|FRIDAY-B|SE|S|4th Tuesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Add a Can 4/17/2025 12:59:43 PM||101812601235017 richfield|Solid Waste Management 2500142521|2500142521|6635 AVENUE E HOUSTON TX 77011|29.7407|-95.3076|Routed|2025-04-17 12:50:43.0000000||Container Repair - 2500142521 - 6635 AVENUE E|Container Repair|10 Calendar Days|Apr 27 2025 5:52PM|NE|I|494V|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 17:52:59.0000000|3140056.0000000000|13835345.0000000000|6635 AVENUE E|HOUSTON|TX|77011|0390270000006|2025-04-17 17:50:43.0000000|MAGNOLIA PARK|East End MD|SEMO108|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Repair 4/17/2025 12:52:59 PM||broken wheels|Solid Waste Management 2500142520|2500142520|1110 ALEXANDER ST HOUSTON TX 77008|29.791|-95.4077|Routed|2025-04-17 12:50:28.0000000||New Resident Container - 2500142520 - 1110 ALEXANDER ST|New Resident Container|12 Calendar Days|Apr 29 2025 5:51PM|NW|C|452Z|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 17:51:34.0000000|3107746.2500000000|13852646.0000000000|1110 ALEXANDER ST|HOUSTON|TX|77008|0600830030010|2025-04-17 17:50:28.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created New Resident Container 4/17/2025 12:5||2923-2925-2426|Solid Waste Management 2500142519|2500142519|904 MANSFIELD ST HOUSTON TX 77091|29.8514|-95.4235|Routed|2025-04-17 12:50:19.0000000||Recycling Participation NEW - 2500142519 - 912 MANSFIELD ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 5:53PM|NW|B|452C|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 17:53:22.0000000|3102076.2500000000|13874506.0000000000|904 MANSFIELD ST|HOUSTON|TX|77091|0162780020090|2025-04-17 17:50:19.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Recycling Participation NEW 4/17/2025 12:||+++ ADDRESS WARNING +++Entered Address: 912 MANSFIELD STValidated Address: 904 MANSFIELD ST - Address Id: 578005+++ ADDRESS WARNING +++Green bin needed for unit B|Solid Waste Management 2500142518|20522028-2500142518|1901 PECH RD HOUSTON TX 77055|29.8052|-95.4962|Routed - Integrated|2025-04-17 12:50:19.0000000||Water Leak - 20522028-2500142518 - 1901 PECH RD|Water Leak|10 Calendar Days|Apr 27 2025 5:52PM|NW|A|451S|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 17:52:32.0000000|3079533.0000000000|13856964.0000000000|1901 PECH RD|HOUSTON|TX|77055|0762240030131|2025-04-17 17:50:19.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Water Leak 4/17/2025 12:52:32 PM||water bill is extremely high|Public Works 2500142517|2500142517|806 AURORA ST HOUSTON TX 77009|29.8096|-95.3889|Routed|2025-04-17 12:50:17.0000000||Missed Yard Waste Pickup - 2500142517 - 806 AURORA ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 5:52PM|NW|H|453S|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 17:52:45.0000000|3113495.5000000000|13859595.0000000000|806 AURORA ST|HOUSTON|TX|77009|0350940470017|2025-04-17 17:50:17.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Missed Yard Waste Pickup 4/17/2025 12:52||several weeks 10-11 started small but since it's been several weeks of not being collected its has increased is senior citizen needing assistance|Solid Waste Management 2500142516|2500142516|8020 CORA ST HOUSTON TX 77088|29.8739|-95.4411|Routed|2025-04-17 12:49:34.0000000||Building Code Violation - 2500142516 - 8020 CORA ST|Building Code Violation|7 Calendar Days|Apr 24 2025 5:53PM|NW|B|412S|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-17 17:53:25.0000000|3096245.2500000000|13882458.0000000000|8020 CORA ST|HOUSTON|TX|77088|0162540030006|2025-04-17 17:49:34.0000000|ACRES HOME||NWTU121|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Tuesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||contractors are building on the side of the address above which their builder's fence is behind the neighbor fence at 8020 Cora St in back yard area please contact the citizen xxx-xxx-xxxx.|Public Works 2500142515|2500142515|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed|2025-04-17 12:48:43.0000000|Apr 17 2025 12:49PM|MAO Public Session - 2500142515 - 901 BAGBY ST|MAO Public Session|14 Working Days|May 7 2025 5:49PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO Public Session|1|Resolved|2025-04-17 17:49:14.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-17 17:48:43.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||NULL|Neighborhoods 2500142514|20522027-2500142514|14410 LAZY WILLOW CT HOUSTON TX 77489|29.6141|-95.4985|Routed - Integrated|2025-04-17 12:48:39.0000000||Restoration Due to Utility Work - 20522027-2500142514 - 14410 LAZY WILLOW CT|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 5:50PM|SW|K|570V|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 17:50:30.0000000|3080873.0000000000|13787497.0000000000|14410 LAZY WILLOW CT|HOUSTON|TX|77489|7225010030420907|2025-04-17 17:48:39.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Restoration Due to Utility Work 4/17/2025||sidewalk has buckled due to the water leak on the property. Grass also needs to be replaced. Please make contact|Public Works 2500142513|307236-2500142513|3915 FLORINDA ST HOUSTON TX 77021|29.6959|-95.3599|Routed - Integrated|2025-04-17 12:48:27.0000000||Nuisance On Property - 307236-2500142513 - 3915 FLORINDA ST|Nuisance On Property|180 Working Days|Jan 7 2026 6:48PM|SE|D|533L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 17:48:57.0000000|3123964.0000000000|13818561.0000000000|3915 FLORINDA ST|HOUSTON|TX|77021|0752380110020|2025-04-17 17:48:27.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Nuisance On Property 4/17/2025 12:48:57||High weeds/grass on property.|Neighborhoods 2500142512|2500142512|7802 HIGH STAR DR HOUSTON TX 77036|29.7128|-95.5229|Routed|2025-04-17 12:47:20.0000000||Missed Recycling Pickup - 2500142512 - 7802 HIGH STAR DR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 5:48PM|SW|J|530B|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 17:48:22.0000000|3072071.2500000000|13823104.0000000000|7802 HIGH STAR DR|HOUSTON|TX|77036|0931300000012|2025-04-17 17:47:20.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Recycling Pickup 4/17/2025 12:4||NULL|Solid Waste Management 2500142511|2500142511|8707 RICHMOND AVE HOUSTON 77063|29.7288|-95.5173|Routed|2025-04-17 12:46:59.0000000||Meter Investigation - 2500142511 - 8707 RICHMOND AVE|Meter Investigation|30 Calendar Days|May 17 2025 5:48PM|SW|F|490Y|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-17 17:48:17.0000000|3073653.7500000000|13828969.0000000000|8707 RICHMOND AVE|HOUSTON||77063|0710340120009|2025-04-17 17:46:59.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Refer to CAS Meter Shop need to locate and turn off meter# 01060192 customer has a private leak in the rear and needs to make private repairs was unable to locate meter at this time made contact. SR# 20521934|Public Works 2500142510|307237-2500142510|1315 MAROBY ST HOUSTON TX 77017|29.6924|-95.2489|Routed - Integrated|2025-04-17 12:46:18.0000000||Nuisance On Property - 307237-2500142510 - 4951 ROSA ALLEN DR|Nuisance On Property|180 Working Days|Jan 7 2026 6:47PM|SE|E|535R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 17:47:59.0000000|3159323.0000000000|13818367.0000000000|1315 MAROBY ST|HOUSTON|TX|77017|0771770180001|2025-04-17 17:46:18.0000000|MEADOWBROOK / ALLENDALE||SEMO120|MONDAY|SE|SEMO-B-06|MONDAY-B|SE|S|1st Monday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Nuisance On Property 4/17/2025 12:47:59||+++ ADDRESS WARNING +++Entered Address: 4951 ROSA ALLEN DRValidated Address: 1315 MAROBY ST - Address Id: 160571+++ ADDRESS WARNING +++High weeds/gras on property.|Neighborhoods 2500142509|12697189-2500142509|8402 STONE VILLAGE LN HOUSTON TX 77040|29.8657|-95.4961|Routed - Integrated|2025-04-17 12:45:38.0000000||Traffic Signs - 12697189-2500142509 - W LITTLE YORK RD STONE BROOK LN|Traffic Signs|14 Working Days|May 7 2025 5:48PM|NW|A|411S|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 17:48:13.0000000|3078993.0000000000|13879055.0000000000|8402 STONE VILLAGE LN|HOUSTON|TX|77040|1187860020001|2025-04-17 17:45:38.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Traffic Signs 4/17/2025 12:48:13 PM||+++ ADDRESS WARNING +++Entered Address: W LITTLE YORK RD STONE BROOK LNValidated Address: 8402 STONE VILLAGE LN - Address Id: 241397+++ ADDRESS WARNING +++street sign missing from stone brook ln|Public Works 2500142508|2500142508|7802 BRAESDALE LN HOUSTON 77071|29.6702|-95.5146|Routed|2025-04-17 12:44:59.0000000||Meter Investigation - 2500142508 - 7802 BRAESDALE LN|Meter Investigation|30 Calendar Days|May 17 2025 5:45PM|SW|K|530U|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-17 17:45:48.0000000|3075149.5000000000|13807724.0000000000|7802 BRAESDALE LN|HOUSTON||77071|0922300000035|2025-04-17 17:44:59.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chataqua Green created Meter Investigation 4/17/2025 12:45:48 P||Per dwo inspector: The customer is requesting CAS to come check the meter. sr#20521944|Public Works 2500142506|2500142506|11115 CAYMAN MIST DR HOUSTON TX 77075|29.6039|-95.2523|Routed|2025-04-17 12:44:11.0000000||Container Replacement - 2500142506 - 11115 CAYMAN MIST DR|Container Replacement|10 Calendar Days|Apr 27 2025 5:46PM|SE|I|575Z|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 17:46:58.0000000|3159185.5000000000|13786209.0000000000|11115 CAYMAN MIST DR|HOUSTON|TX|77075|1195700100052|2025-04-17 17:44:11.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Container Replacement 4/17/2025 12:46:58 P||bin is broken from the bottom|Solid Waste Management 2500142505|2500142505|142 FOXSHIRE LN HOUSTON TX 77047|29.603|-95.4198|Routed|2025-04-17 12:43:32.0000000||Missed Recycling Pickup - 2500142505 - 142 FOXSHIRE LN|Missed Recycling Pickup|4 Working Days|Apr 23 2025 5:50PM|SW|K|572Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 17:50:27.0000000|3105980.2500000000|13784192.0000000000|142 FOXSHIRE LN|HOUSTON|TX|77047|1441040010001|2025-04-17 17:43:32.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Missed Recycling Pickup 4/17/2025 12:50||142 FOXSHIRE LN- missed recycle - entire street was missed for recycle|Solid Waste Management 2500142504|2500142504|7973 FOWLIE ST HOUSTON TX 77028|29.8142|-95.282|Routed|2025-04-17 12:43:23.0000000||Recycling Participation NEW - 2500142504 - 7973 FOWLIE ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 5:44PM|NE|B|455P|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 17:44:09.0000000|3147331.0000000000|13862313.0000000000|7973 FOWLIE ST|HOUSTON|TX|77028|0300170200034|2025-04-17 17:43:23.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Recycling Participation NEW 4/17/2025 12:||7973 fowlie street|Solid Waste Management 2500142503|2500142503|470 MAXEY RD HOUSTON 77013|29.7875|-95.221|Routed|2025-04-17 12:43:03.0000000||Meter Investigation - 2500142503 - 470 MAXEY RD|Meter Investigation|30 Calendar Days|May 17 2025 5:44PM|NE|I|496C|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-17 17:44:00.0000000|3166973.7500000000|13853259.0000000000|470 MAXEY RD|HOUSTON||77013|0410150040092|2025-04-17 17:43:03.0000000|NORTHSHORE||||NE|||NE|||NE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chataqua Green created Meter Investigation 4/17/2025 12:44:00 P||Per DWO Inspector Please refer to CAS for large meter leak. Meter is next to building 5. SR# 20521444|Public Works 2500142502|20522025-2500142502|16334 NAPA VINE DR HOUSTON TX 77053|29.5888|-95.4802|Service Completed|2025-04-17 12:42:45.0000000|Apr 17 2025 1:42PM|Sewer Wastewater - 20522025-2500142502 - 16334 NAPA VINE DR|Sewer Wastewater|1 Calendar Day|Apr 18 2025 5:45PM|SW|K|611B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 17:45:29.0000000|3086974.0000000000|13778441.0000000000|16334 NAPA VINE DR|HOUSTON|TX|77053|2177010030190907|2025-04-17 17:42:45.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-02|FRIDAY-A|SW|S|4th Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:41:17 PM - Case # 20522025 -2500142502: All investig||sewer line is not connect to the COH water line / located in backyard near fence/ gate is locked/ please make citizen contact upon arrival|4/17/2025 1:41:17 PM - Case # 20522025 -2500142502: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142501|20522026-2500142501|3518 SUN VALLEY DR HOUSTON TX 77025|29.6811|-95.4327|Service Completed|2025-04-17 12:42:28.0000000|Apr 18 2025 2:54PM|Water Main Valve - 20522026-2500142501 - 3518 SUN VALLEY DR|Water Main Valve|5 Calendar Days|Apr 22 2025 5:47PM|SW|K|532P|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-17 17:47:33.0000000|3101025.6600000000|13812473.5500000000|3518 SUN VALLEY DR|HOUSTON|TX|77025|0860810000016|2025-04-17 17:42:28.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE||3rd Tuesday|SW||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 2:53:51 PM - Case # 20522026 -2500142501: All investig||Hello we are going to have our house repiped and are not able to locate the city shut off valve on the meter. The company (wedorepipes) sent a guy out to look and it's not located near the meter. Can you tell me how we can find it?|4/18/2025 2:53:51 PM - Case # 20522026 -2500142501: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142500|2500142500|7973 FOWLIE ST HOUSTON TX 77028|29.8142|-95.282|Routed|2025-04-17 12:42:19.0000000||New Resident Container - 2500142500 - 7973 FOWLIE ST|New Resident Container|12 Calendar Days|Apr 29 2025 5:43PM|NE|B|455P|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 17:43:09.0000000|3147331.0000000000|13862313.0000000000|7973 FOWLIE ST|HOUSTON|TX|77028|0300170200034|2025-04-17 17:42:19.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created New Resident Container 4/17/2025 12:43:09||7973 fowlie street|Solid Waste Management 2500142499|20522022-2500142499|3328 HILLCROFT AVE HOUSTON TX 77063|29.7287|-95.5012|Service Completed|2025-04-17 12:41:37.0000000|Apr 17 2025 1:45PM|Water Leak - 20522022-2500142499 - 3340 HILLCROFT AVE|Water Leak|10 Calendar Days|Apr 27 2025 5:42PM|SW|F|490Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 17:42:40.0000000|3078745.0000000000|13829154.0000000000|3328 HILLCROFT AVE|HOUSTON|TX|77063|none|2025-04-17 17:41:37.0000000|MID WEST||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:44:39 PM - Case # 20522022 -2500142499: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 3340 HILLCROFT AVEValidated Address: 3328 HILLCROFT AVE - Address Id: 2077770+++ ADDRESS WARNING +++|4/17/2025 1:44:39 PM - Case # 20522022 -2500142499: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142498|20522023-2500142498|4301 SAYERS ST HOUSTON TX 77026|29.7997|-95.3316|Routed - Integrated|2025-04-17 12:41:34.0000000||Water Service - 20522023-2500142498 - 4301 SAYERS ST|Water Service|2 Calendar Days|Apr 19 2025 5:42PM|NE|B|454X|Public Works|Houston Water|Water Service|0|Active|2025-04-17 17:42:07.0000000|3131768.5000000000|13856545.0000000000|4301 SAYERS ST|HOUSTON|TX|77026|0601050040004|2025-04-17 17:41:34.0000000|KASHMERE GARDENS||NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 13:07:07||NULL|Public Works 2500142497|2500142497|12475 WOOD FOREST DR HOUSTON 77013|29.7908|-95.2098|Routed|2025-04-17 12:41:29.0000000||Meter Investigation - 2500142497 - 12475 WOOD FOREST DR|Meter Investigation|30 Calendar Days|May 17 2025 5:42PM|NE|I|496D|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-17 17:42:04.0000000|3170485.5000000000|13854558.0000000000|12475 WOOD FOREST DR|HOUSTON||77013|1192320010001|2025-04-17 17:41:29.0000000|NORTHSHORE||||NE|||NE|||NE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chataqua Green created Meter Investigation 4/17/2025 12:42:04 P||Per DWO Inspector: Please refer to CAS for large meter leak. C/s Wild Plum st SR# 20521649|Public Works 2500142496|12697190-2500142496|11118 BAYOU PLACE DR HOUSTON TX 77099|29.6594|-95.5763|Routed - Integrated|2025-04-17 12:41:25.0000000||Traffic Signs - 12697190-2500142496 - BAYOU PLACE CT BAYOU PLACE DR|Traffic Signs|14 Working Days|May 7 2025 5:50PM|SW|F|529X|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 17:50:11.0000000|3055710.5000000000|13803279.0000000000|11118 BAYOU PLACE DR|HOUSTON|TX|77099|1126760000028|2025-04-17 17:41:25.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Traffic Signs 4/17/2025 12:50:11 PM||+++ ADDRESS WARNING +++Entered Address: BAYOU PLACE CT BAYOU PLACE DRValidated Address: 11118 BAYOU PLACE DR - Address Id: 606965+++ ADDRESS WARNING +++sign leaning|Public Works 2500142495|2500142495|8242 TRAVELAIR ST HOUSTON TX 77061432710265013|29.6486|-95.2872|Routed|2025-04-17 12:40:42.0000000||Container Replacement - 2500142495 - 8242 TRAVELAIR ST|Container Replacement|10 Calendar Days|Apr 27 2025 5:41PM|SE|I|575E|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 17:41:48.0000000|3147589.2500000000|13802090.0000000000|8242 TRAVELAIR ST|HOUSTON|TX|77061432710265013|0650500030016|2025-04-17 17:40:42.0000000|GREATER HOBBY AREA|HCID #9|SEFR119|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Container Replacement 4/17/2025 12:41:48||This is for a commercial acct|Solid Waste Management 2500142494|20522024-2500142494|12806 ROCKBRIDGE MEADOW LN HOUSTON TX 77085|29.6393|-95.4713|Service Completed|2025-04-17 12:40:32.0000000|Apr 17 2025 2:16PM|Water Service - 20522024-2500142494 - 12806 ROCKBRIDGE MEADOW LN|Water Service|2 Calendar Days|Apr 19 2025 5:41PM|SW|K|571F|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 17:41:02.0000000|3089250.0000000000|13796882.0000000000|12806 ROCKBRIDGE MEADOW LN|HOUSTON|TX|77085|1294940010050|2025-04-17 17:40:32.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:15:23 PM - Case # 20522024 -2500142494: Dear Custome||NULL|4/17/2025 2:15:23 PM - Case # 20522024 -2500142494: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142493|2500142493|4324 BANNER DR HOUSTON TX 77013|29.7988|-95.2634|Routed|2025-04-17 12:38:39.0000000||Container Repair - 2500142493 - 4324 BANNER DR|Container Repair|10 Calendar Days|Apr 27 2025 5:39PM|NE|I|455Y|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 17:39:56.0000000|3153391.0000000000|13856930.0000000000|4324 BANNER DR|HOUSTON|TX|77013|0642070050192|2025-04-17 17:38:39.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Container Repair 4/17/2025 12:39:56 PM||4026 3248 1162|Solid Waste Management 2500142491|12697188-2500142491|4103 GULF FWY HOUSTON TX 77023|29.7323|-95.3415|Service Completed|2025-04-17 12:38:06.0000000|Apr 18 2025 2:15PM|Pothole - 12697188-2500142491 - 4103 GULF FWY|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|NE|I|494W|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 17:43:10.0000000|3129401.4600000000|13831959.4300000000|4103 GULF FWY|HOUSTON|TX|77023|0640780190002|2025-04-17 17:38:06.0000000|GREATER EASTWOOD|East Downtown MD|||SE|||SE|||SE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||4103 Gulf Fwy and 2007 Cullen Blvd multiple potholes at this intersection|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Refer to TxDot 2500142490|307235-2500142490|2402 FREEMAN ST HOUSTON TX 77009|29.7825|-95.3635|Routed - Integrated|2025-04-17 12:37:05.0000000||Junk Motor Vehicle - 307235-2500142490 - 2402 Freeman St|Junk Motor Vehicle|176 Working Days|Jan 1 2026 6:37PM|NE|H|493C|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-17 17:37:05.0000000|3121863.5000000000|13849982.0000000000|2402 FREEMAN ST|HOUSTON|TX|77009|0032600000009|2025-04-17 17:37:05.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|176 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||This property has 2 abandoned motor vehicles visible from the street. The vehicles have not moved in over a year and do not appear operable.Additionally the owner of this property died 3 years ago. There are squatters on this property and there are 2 yea|Neighborhoods 2500142489|20522021-2500142489|3620 WASHINGTON AVE HOUSTON TX 77007|29.7697|-95.3968|Service Completed|2025-04-17 12:36:57.0000000|Apr 17 2025 7:14PM|Water Service - 20522021-2500142489 - 3620 WASHINGTON AVE|Water Service|2 Calendar Days|Apr 19 2025 5:38PM|NW|C|493E|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 17:38:56.0000000|3111426.7500000000|13845029.0000000000|3620 WASHINGTON AVE|HOUSTON|TX|77007|0210630000014|2025-04-17 17:36:57.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 7:14:08 PM - Case # 20522021 -2500142489: All investig||urgent no water throughout whole bldgbusiness has a scheduled event today|4/17/2025 7:14:08 PM - Case # 20522021 -2500142489: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142488|2500142488|12320 S DAIRY ASHFORD ST HOUSTON TX 77099|29.669|-95.6032|Routed|2025-04-17 12:36:07.0000000||Trash Dumping or Illegal Dumpsite - 2500142488 - S DAIRY ASHFORD RD HUNTINGTON PLACE DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 5:36PM|SW|F|528V|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 17:36:53.0000000|3047062.5000000000|13806476.0000000000|12320 S DAIRY ASHFORD ST|HOUSTON|TX|77099|none|2025-04-17 17:36:07.0000000|ALIEF||||SW|||SW|||SW|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Trash Dumping or Illegal Dumpsite 4/17/20||+++ ADDRESS WARNING +++Entered Address: S DAIRY ASHFORD RD HUNTINGTON PLACE DRValidated Address: 12320 S DAIRY ASHFORD ST - Address Id: 662402+++ ADDRESS WARNING +++Bag of trash between sidewalk and street on the corner of Dairy Ashford and Huntington Pl|Solid Waste Management 2500142487|12697187-2500142487|2143 N MACGREGOR WAY HOUSTON TX 77004|29.7137|-95.3818|Service Completed|2025-04-17 12:36:05.0000000|Apr 18 2025 12:51PM|Street Condition - 12697187-2500142487 - 2143 N MACGREGOR WAY|Street Condition|30 Calendar Days|May 17 2025 5:36PM|SW|D|533F|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 17:36:50.0000000|3116859.9500000000|13824739.7300000000|2143 N MACGREGOR WAY|HOUSTON|TX|77004|none|2025-04-17 17:36:05.0000000|MACGREGOR|Greater Southeast MD|||SW|||SE|||SW||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||Potholes and significant cracking and poor road condition|Resolution :11. No safety hazard found no action neededClose Comments :No Hazard Found 2500142486|2500142486|12523 LEITRIM WAY HOUSTON 77047|29.6269|-95.3616|Routed|2025-04-17 12:34:58.0000000||SWM Escalation - 2500142486 - 12523 LEITRIM WAY|SWM Escalation|3 Working Days|Apr 22 2025 5:42PM|SE|D|573Q|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 17:35:28.0000000|3124204.0000000000|13793460.0000000000|12523 LEITRIM WAY|HOUSTON||77047|1000870000011|2025-04-17 17:34:58.0000000|SOUTH ACRES / CRESTMONT PARK|Five Corners HCID #10B|SEFR117|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/17/2025 12:35:28 PM||102809601352|Solid Waste Management 2500142485|307234-2500142485|5428 CRANE ST HOUSTON TX 77026|29.7966|-95.3155|Routed - Integrated|2025-04-17 12:34:47.0000000||Junk Motor Vehicle - 307234-2500142485 - 5428 CRANE ST|Junk Motor Vehicle|176 Working Days|Jan 1 2026 6:35PM|NE|B|454Y|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-17 17:35:39.0000000|3136901.2500000000|13855596.0000000000|5428 CRANE ST|HOUSTON|TX|77026|0651240390674|2025-04-17 17:34:47.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-08|FRIDAY-B|NE|S|1st Thursday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Junk Motor Vehicle 4/17/2025 12:35:39 PM||NULL|Neighborhoods 2500142483|20522020-2500142483|6502 TELEPHONE RD HOUSTON TX 77061|29.67|-95.2894|Routed - Integrated|2025-04-17 12:32:49.0000000||Restoration Due to Utility Work - 20522020-2500142483 - 6502 TELEPHONE RD|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 5:34PM|SE|I|535W|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 17:34:04.0000000|3146627.5000000000|13809834.0000000000|6502 TELEPHONE RD|HOUSTON|TX|77061|0600050000042|2025-04-17 17:32:49.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:06:46||leak in driveaway after city contractor did work on the property by replacing the meter box 6502 telephone rd|Public Works 2500142482|2500142482|3011 STONEWALL ST HOUSTON TX 77020|29.7736|-95.3391|Service Completed|2025-04-17 12:32:08.0000000|Apr 18 2025 3:41PM|Container Replacement - 2500142482 - 3011 STONEWALL ST|Container Replacement|10 Calendar Days|Apr 27 2025 5:35PM|NE|B|494E|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-17 17:35:10.0000000|3129676.5000000000|13846989.0000000000|3011 STONEWALL ST|HOUSTON|TX|77020|0351830000012|2025-04-17 17:32:08.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Blk Can||NULL|Completed by Kelvin Brandon. Notes: Blk Can 2500142480|20522019-2500142480|1191 E MEMORIAL LOOP HOUSTON TX 77007|29.7764|-95.4338|Routed - Integrated|2025-04-17 12:31:24.0000000||Water Leak - 20522019-2500142480 - W MEMORIAL LOOP E MEMORIAL LOOP|Water Leak|10 Calendar Days|Apr 27 2025 5:32PM|NW|C|492F|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 17:32:50.0000000|3099641.5000000000|13846974.0000000000|1191 E MEMORIAL LOOP|HOUSTON|TX|77007|0440820020022|2025-04-17 17:31:24.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:48:50||+++ ADDRESS WARNING +++Entered Address: W MEMORIAL LOOP E MEMORIAL LOOPValidated Address: 1191 E MEMORIAL LOOP - Address Id: 3074874+++ ADDRESS WARNING +++southball park 2 and 3memorial loop dr e memorial loop|Public Works 2500142479|2500142479|1647 MORITZ DR HOUSTON 77055|29.7995|-95.4972|Routed|2025-04-17 12:31:10.0000000||SWM Escalation - 2500142479 - 1647 MORITZ DR|SWM Escalation|3 Working Days|Apr 22 2025 5:38PM|NW|A|451W|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 17:31:52.0000000|3079271.0000000000|13854866.0000000000|1647 MORITZ DR|HOUSTON||77055|1370890010004|2025-04-17 17:31:10.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/17/2025 12:31:52 PM||new resident container for both black and green can water account- 90003307702|Solid Waste Management 2500142478|20522016-2500142478|10206 IRVINGTON BLVD HOUSTON TX 77076|29.8539|-95.3622|Service Completed|2025-04-17 12:30:34.0000000|Apr 17 2025 2:16PM|Water Leak - 20522016-2500142478 - 10206 IRVINGTON BLVD|Water Leak|10 Calendar Days|Apr 27 2025 5:30PM|NE|H|453C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 17:30:34.0000000|3121469.5000000000|13875950.0000000000|10206 IRVINGTON BLVD|HOUSTON|TX|77076|0750700390404|2025-04-17 17:30:34.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:15:36 PM - Case # 20522016 -2500142478: Dear Custome||Per Michael Thomas needing a service request created for a new leak.|4/17/2025 2:15:36 PM - Case # 20522016 -2500142478: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142476|2500142476|1527 LYNNVIEW DR HOUSTON TX 77055|29.7987|-95.4925|Routed|2025-04-17 12:28:57.0000000||Missed Yard Waste Pickup - 2500142476 - 1527 LYNNVIEW DR|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 5:30PM|NW|A|451W|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 17:30:04.0000000|3080771.0000000000|13854628.0000000000|1527 LYNNVIEW DR|HOUSTON|TX|77055|0891890000001|2025-04-17 17:28:57.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Missed Yard Waste Pickup 4/17/2025 12:30||12 bags|Solid Waste Management 2500142475|2500142475||0|0|Routed|2025-04-17 12:28:38.0000000||Parking Violation - 2500142475 - 800 STATE HWY 6|Parking Violation|19 Calendar Days|May 6 2025 5:32PM||||Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 17:32:13.0000000|0|0|||||none|2025-04-17 17:28:38.0000000||||||||||||PM ParkingEnforcement||19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Parking Violation 4/17/2025 12:32:13 PM||+++ ADDRESS WARNING +++Entered Address: 800 STATE HWY 6Validated Address: 14530 OLD KATY RD - Address Id: 807657+++ ADDRESS WARNING +++|Parking Management 2500142474|12697185-2500142474|4202 MANGUM RD HOUSTON TX 77092|29.8325|-95.4631|Routed - Integrated|2025-04-17 12:27:40.0000000||Street Hazard - 12697185-2500142474 - W 43RD ST MANGUM RD|Street Hazard|10 Calendar Days|Apr 27 2025 5:28PM|NW|C|451L|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 17:28:38.0000000|3089791.0000000000|13867250.0000000000|4202 MANGUM RD|HOUSTON|TX|77092|0422240000310|2025-04-17 17:27:40.0000000|CENTRAL NORTHWEST||||NW|||NW|||NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:33:33||+++ ADDRESS WARNING +++Entered Address: W 43RD ST MANGUM RDValidated Address: 4202 MANGUM RD - Address Id: 549085+++ ADDRESS WARNING +++W 43rd at Mangum and Randon please investigate to mow and cleanup the easement near the railroad that is the responsi|Public Works 2500142473|20522017-2500142473|5498 AIRPORT BLVD HOUSTON TX 77048|29.6436|-95.3373|Service Completed|2025-04-17 12:27:27.0000000|Apr 17 2025 1:58PM|Water Leak - 20522017-2500142473 - 5498 Airport Blvd|Water Leak|10 Calendar Days|Apr 27 2025 5:27PM|SE|D|574E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 17:27:27.0000000|3131744.0000000000|13799775.0000000000|5498 AIRPORT BLVD|HOUSTON|TX|77048|0913740000016|2025-04-17 17:27:27.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/17/2025 1:57:14 PM - Case # 20522017 -2500142473: Dear Custome||I've been splashing thru this leak for a couple weeks now This is not the 1st time this leak has occurred. it needs to be fixed correctly|4/17/2025 1:57:14 PM - Case # 20522017 -2500142473: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142472|20522018-2500142472|5811 FAIRBANKS N HOUSTON RD HOUSTON TX 77040|29.8509|-95.525|Routed - Integrated|2025-04-17 12:26:38.0000000||Sewer Wastewater - 20522018-2500142472 - 8700 W TIDWELL RD|Sewer Wastewater|1 Calendar Day|Apr 18 2025 5:27PM|NW|A|450B|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-17 17:27:49.0000000|3070035.2500000000|13873446.0000000000|5811 FAIRBANKS N HOUSTON RD|HOUSTON|TX|77040|0132100360011|2025-04-17 17:26:38.0000000|FAIRBANKS / NORTHWEST CROSSING||NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:19:00||+++ ADDRESS WARNING +++Entered Address: 8700 W TIDWELL RDValidated Address: 5811 FAIRBANKS N HOUSTON RD - Address Id: 1870904+++ ADDRESS WARNING +++VAZQUEZ CARLOS 04/17/2025 12:20 PMNo answer for citizen.|Public Works 2500142471|12697186-2500142471|1411 NORTH BLVD HOUSTON TX 77006|29.7273|-95.3982|Service Completed|2025-04-17 12:26:32.0000000|Apr 18 2025 5:45AM|Street Hazard - 12697186-2500142471 - undefined west loop north|Street Hazard|10 Calendar Days|Apr 27 2025 5:28PM|SW|C|492Z|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 17:28:01.0000000|3111611.7500000000|13829690.0000000000|1411 NORTH BLVD|HOUSTON|TX|77006|0530390000020|2025-04-17 17:26:32.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: undefined west loop northValidated Address: 1411 NORTH BLVD - Address Id: 21483+++ ADDRESS WARNING +++woodway west loop service|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500142470|20522014-2500142470|7209 SAN ANGELO ST HOUSTON TX 77020|29.7707|-95.2974|Routed - Integrated|2025-04-17 12:24:45.0000000||Water Leak - 20522014-2500142470 - 7209 SAN ANGELO ST|Water Leak|10 Calendar Days|Apr 27 2025 5:26PM|NE|H|495E|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 17:26:08.0000000|3142949.0000000000|13846346.0000000000|7209 SAN ANGELO ST|HOUSTON|TX|77020|0181590000020|2025-04-17 17:24:45.0000000|DENVER HARBOR / PORT HOUSTON||NEFR108|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 13:16:38||Ongoing issue make spanish contactWater Leak - 20417329-2400110032 - 7209 SAN ANGELO ST|Public Works 2500142469|12697184-2500142469|8411 COMAL ST HOUSTON TX 77051|29.6703|-95.3701|Routed - Integrated|2025-04-17 12:23:08.0000000||Drainage - 12697184-2500142469 - 8411 COMAL ST|Drainage|30 Calendar Days|May 17 2025 5:27PM|SE|D|533Y|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 17:27:29.0000000|3121035.7500000000|13809140.0000000000|8411 COMAL ST|HOUSTON|TX|77051|0511720020017|2025-04-17 17:23:08.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:37:42||created a creator in the ditch when the debris of beryl was collected now it is uneven water won't flow properly|Public Works 2500142468|2500142468|5000 HARRISBURG BLVD HOUSTON TX 77011|29.7424|-95.3256|No Violation Found|2025-04-17 12:22:15.0000000|Apr 18 2025 8:45AM|Amenity New - 2500142468 - 5000 HARRISBURG BLVD|Amenity New|8 Calendar Days|Apr 25 2025 5:25PM|NE|H|494T|Parks and Recreation|Facilities and Maintenance|Amenity New|1|Resolved|2025-04-17 17:25:45.0000000|3134329.5000000000|13835796.0000000000|5000 HARRISBURG BLVD|HOUSTON|TX|77011|0130120070021|2025-04-17 17:22:15.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|PR FacilitiesMaint|FULL|8 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Existing Camera Under HPD Surveillance||5000 harrisburg blvd Eastwood park requesting survellience cameras be placed in front of the building facing the garden. Stated to plant flowers in garden and the next day they are gone.UPR confirmed that there is an existing camera box at Eastwood and un|Existing Camera Under HPD Surveillance 2500142467|20522012-2500142467|5446 CHERRY CREEK DR HOUSTON TX 77017|29.6823|-95.2398|Service Completed|2025-04-17 12:21:44.0000000|Apr 18 2025 4:34PM|Water Leak - 20522012-2500142467 - 5446 CHERRY CREEK DR|Water Leak|10 Calendar Days|Apr 27 2025 5:22PM|SE|E|536S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 17:22:39.0000000|3162240.0000000000|13814819.0000000000|5446 CHERRY CREEK DR|HOUSTON|TX|77017|0835400000003|2025-04-17 17:21:44.0000000|MEADOWBROOK / ALLENDALE||SEMO122|MONDAY|SE|SEMO-B-08|MONDAY-B|SE|S|2nd Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:34:21 PM - Case # 20522012 -2500142467: All investig||NULL|4/18/2025 4:34:21 PM - Case # 20522012 -2500142467: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142466|12697181-2500142466|6121 JESSAMINE ST HOUSTON TX 77081|29.7015|-95.4897|Routed - Integrated|2025-04-17 12:21:32.0000000||Street Condition - 12697181-2500142466 - 6121 JESSAMINE ST|Street Condition|30 Calendar Days|May 17 2025 5:22PM|SW|J|531J|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 17:22:24.0000000|3082722.8900000000|13819343.5100000000|6121 JESSAMINE ST|HOUSTON|TX|77081|0370620040130|2025-04-17 17:21:32.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE||1st Friday|SW||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:35:34||Multiple potholes between the 6100 block and 6200 block of Jessamin St|Public Works 2500142465|12697182-2500142465|5709 DOLORES ST HOUSTON TX 77057|29.734|-95.4794|Routed - Integrated|2025-04-17 12:21:24.0000000||Drainage - 12697182-2500142465 - 5709 DOLORES ST|Drainage|30 Calendar Days|May 17 2025 5:24PM|SW|J|491X|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 17:24:04.0000000|3085643.2500000000|13831224.0000000000|5709 DOLORES ST|HOUSTON|TX|77057|0741370000092|2025-04-17 17:21:24.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:37:36||poor drainage on street at 5709 DOLORES ST/ standing water in ditch|Public Works 2500142464|20522009-2500142464|3229 WESTRIDGE ST HOUSTON TX 77025|29.6821|-95.4289|Routed - Integrated|2025-04-17 12:20:12.0000000||Water Leak - 20522009-2500142464 - 3229 WESTRIDGE ST|Water Leak|10 Calendar Days|Apr 27 2025 5:21PM|SW|K|532P|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 17:21:12.0000000|3102231.7500000000|13812876.0000000000|3229 WESTRIDGE ST|HOUSTON|TX|77025|0761850050009|2025-04-17 17:20:12.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 14:02:45||+++ ADDRESS WARNING +++Entered Address: 2229 WESTRIDGE STValidated Address: 8502 KIRBY DR - Address Id: 2012775+++ ADDRESS WARNING +++2229 westridge st broken maincontact caller upon arrival|Public Works 2500142463|20522013-2500142463|7032 MOSS ROSE ST HOUSTON TX 77087|29.7075|-95.2933|Routed - Integrated|2025-04-17 12:19:53.0000000||Water Leak - 20522013-2500142463 - 7032 MOSS ROSE ST|Water Leak|10 Calendar Days|Apr 27 2025 5:22PM|SE|I|535E|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 17:22:32.0000000|3144973.0000000000|13823449.0000000000|7032 MOSS ROSE ST|HOUSTON|TX|77087|0601270130021|2025-04-17 17:19:53.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:30:53||7032 MOSSROSE ST/leaking into the street|Public Works 2500142462|2500142462|5623 ETTRICK DR HOUSTON TX 77035|29.6452|-95.486|Service Completed|2025-04-17 12:19:50.0000000|Apr 17 2025 3:37PM|Missed Garbage Pickup - 2500142462 - 5623 ETTRICK DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 5:19PM|SW|K|571E|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 17:19:50.0000000|3084517.5000000000|13798918.0000000000|5623 ETTRICK DR|HOUSTON|TX|77035|0871490000001|2025-04-17 17:19:50.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced at 11:19 am per Routeware||Citizen states garbage was missed. Rubicon states garbage is still on scheduled for 4/10/2025. Please service and update.|address serviced at 11:19 am per Routeware 2500142461|12697180-2500142461|10231 FUQUA ST HOUSTON TX 77089|29.6116|-95.231|Routed - Integrated|2025-04-17 12:19:17.0000000||Street Hazard - 12697180-2500142461 - 10231 FUQUA ST|Street Hazard|10 Calendar Days|Apr 27 2025 5:20PM|SE|D|576T|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 17:20:36.0000000|3165860.5000000000|13789209.0000000000|10231 FUQUA ST|HOUSTON|TX|77089|0920490000021|2025-04-17 17:19:17.0000000|SOUTH BELT / ELLINGTON||SETH116|THURSDAY|SE|SWTH-B-03|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:23:42||NULL|Public Works 2500142460|12697183-2500142460|5350 KINGSBURY ST HOUSTON TX 77021|29.6935|-95.3331|Routed - Integrated|2025-04-17 12:18:08.0000000||Traffic Signs - 12697183-2500142460 - 5350 KINGSBURY ST|Traffic Signs|14 Working Days|May 7 2025 5:23PM|SE|D|534K|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 17:23:13.0000000|3132518.2100000000|13817931.5800000000|5350 KINGSBURY ST|HOUSTON|TX|77021|0771010060013|2025-04-17 17:18:08.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE||3rd Tuesday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/17/2025 12:23:13 PM||Stop sign turned the wrong way on street. Across the street from 6000 Beekman/ 5300 Kingsbury|Public Works 2500142459|20522010-2500142459|3229 WESTRIDGE ST HOUSTON TX 77025|29.6821|-95.4289|Service Completed|2025-04-17 12:18:02.0000000|Apr 17 2025 1:44PM|Water Service - 20522010-2500142459 - 3229 WESTRIDGE ST|Water Service|2 Calendar Days|Apr 19 2025 5:19PM|SW|K|532P|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 17:19:12.0000000|3102231.7500000000|13812876.0000000000|3229 WESTRIDGE ST|HOUSTON|TX|77025|0761850050009|2025-04-17 17:18:02.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:43:47 PM - Case # 20522010 -2500142459: Dear Custome||water valve broken needs to be replaced3229 westridge|4/17/2025 1:43:47 PM - Case # 20522010 -2500142459: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142458|2500142458|5410 NEW ORLEANS ST HOUSTON TX 77020|29.7769|-95.3165|Routed|2025-04-17 12:17:21.0000000||Missed Recycling Pickup - 2500142458 - 5410 NEW ORLEANS ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 5:18PM|NE|B|494G|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 17:18:38.0000000|3136812.5000000000|13848431.0000000000|5410 NEW ORLEANS ST|HOUSTON|TX|77020|0541900000015|2025-04-17 17:17:21.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Recycling Pickup 4/17/2025 12:1||citizen states container was out Thursday night the week of his collection so it cannot be a late placement|Solid Waste Management 2500142457|20522006-2500142457|3417 MCILHENNY ST HOUSTON TX 77004|29.7349|-95.3501|Service Completed|2025-04-17 12:16:50.0000000|Apr 17 2025 1:16PM|Water Leak - 20522006-2500142457 - 3417 MCILHENNY ST|Water Leak|10 Calendar Days|Apr 27 2025 5:17PM|SE|D|493Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 17:17:32.0000000|3126633.0000000000|13832822.0000000000|3417 MCILHENNY ST|HOUSTON|TX|77004|0513160000016|2025-04-17 17:16:50.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:16:38 PM - Case # 20522006 -2500142457: Dear Custome||NULL|4/17/2025 1:16:38 PM - Case # 20522006 -2500142457: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142456|2500142456|7220 W FUQUA ST HOUSTON TX 77489|29.5994|-95.4945|Routed|2025-04-17 12:16:33.0000000||Dead Animal Collection - 2500142456 - 7220 W FUQUA ST|Dead Animal Collection|4 Calendar Days|Apr 21 2025 5:17PM|SW|K|571W|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 17:17:11.0000000|3082314.0000000000|13782166.0000000000|7220 W FUQUA ST|HOUSTON|TX|77489|2150020000110907|2025-04-17 17:16:33.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Dead Animal Collection 4/17/2025 12:17:11||NULL|Solid Waste Management 2500142455|20522011-2500142455|9703 KIT ST HOUSTON TX 77096|29.6755|-95.4786|Routed - Integrated|2025-04-17 12:16:25.0000000||Sewer Wastewater - 20522011-2500142455 - 9703 KIT ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 5:18PM|SW|C|531T|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-17 17:18:50.0000000|3086515.2500000000|13809991.0000000000|9703 KIT ST|HOUSTON|TX|77096|0923470000014|2025-04-17 17:16:25.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:50:43||Please make contact -sewer issue continues to happen and issue is not being addressed.|Public Works 2500142453|2500142453|1722 SUNSET BLVD HOUSTON TX 77005|29.7233|-95.4024|Routed|2025-04-17 12:16:10.0000000||Dead Animal Collection - 2500142453 - 1722 SUNSET BLVD|Dead Animal Collection|4 Calendar Days|Apr 21 2025 5:20PM|SW|C|532D|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 17:20:26.0000000|3110175.7500000000|13828100.0000000000|1722 SUNSET BLVD|HOUSTON|TX|77005|0630830020018|2025-04-17 17:16:10.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Dead Animal Collection 4/17/2025 12:20:||opossum at the curb|Solid Waste Management 2500142452|2500142452|15218 OLD CREEK RD HOUSTON TX 77060|29.9237|-95.3952|Routed|2025-04-17 12:16:03.0000000||Container Repair - 2500142452 - 15218 OLD CREEK RD|Container Repair|10 Calendar Days|Apr 27 2025 5:17PM|NE|H|373W|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 17:17:50.0000000|3110215.5000000000|13901016.0000000000|15218 OLD CREEK RD|HOUSTON|TX|77060|1031970000023|2025-04-17 17:16:03.0000000|GREATER GREENSPOINT||NEMO116|MONDAY|NE|NWMO-B-09|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Container Repair 4/17/2025 12:17:50 PM||32742600210wheel damage and hole on side of can|Solid Waste Management 2500142451|20522007-2500142451|3229 WESTRIDGE ST HOUSTON TX 77025|29.6821|-95.4289|Service Completed|2025-04-17 12:15:12.0000000|Apr 17 2025 1:44PM|Water Main Valve - 20522007-2500142451 - 3229 WESTRIDGE ST|Water Main Valve|5 Calendar Days|Apr 22 2025 5:16PM|SW|K|532P|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-17 17:16:29.0000000|3102231.7500000000|13812876.0000000000|3229 WESTRIDGE ST|HOUSTON|TX|77025|0761850050009|2025-04-17 17:15:12.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Monday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:43:28 PM - Case # 20522007 -2500142451: Dear Custome||water valve broken needs to be replaced3229 westridge|4/17/2025 1:43:28 PM - Case # 20522007 -2500142451: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142450|2500142450|5867 SOUTHFORD ST HOUSTON TX 77033|29.6789|-95.3324|No Violation Found|2025-04-17 12:14:31.0000000|Apr 18 2025 10:01AM|Amenity New - 2500142450 - 5867 SOUTHFORD ST|Amenity New|8 Calendar Days|Apr 25 2025 5:21PM|SE|D|534T|Parks and Recreation|Facilities and Maintenance|Amenity New|1|Resolved|2025-04-17 17:21:28.0000000|3132883.7500000000|13812635.0000000000|5867 SOUTHFORD ST|HOUSTON|TX|77033|0761540380033|2025-04-17 17:14:31.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|PR FacilitiesMaint|FULL|8 Calendar Days|Email|2025-04-20 11:15:04.1430000|No Violation Found||311 PLEASE OPEN TICKET TO DOCUMENT RESPONSE AND COMPLAINT Fwd: Please advise|No Violation Found 2500142449|2500142449|10315 CHATTERTON DR HOUSTON TX 77043|29.7995|-95.5524|Service Completed|2025-04-17 12:14:25.0000000|Apr 17 2025 12:20PM|Building Code Violation - 2500142449 - 10315 CHATTERTON DR|Building Code Violation|7 Calendar Days|Apr 24 2025 5:16PM|NW|A|449V|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-17 17:16:19.0000000|3061776.5000000000|13854367.0000000000|10315 CHATTERTON DR|HOUSTON|TX|77043|0842200000044|2025-04-17 17:14:25.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|This address has an active project with permit bought that is su||demolish the whole entrire house over the weekend without a permit|This address has an active project with permit bought that is subject to field inspections. This task is closed. 2500142447|2500142447|1823 SANTA ROSA ST HOUSTON TX 77023|29.7242|-95.2974|Service Completed|2025-04-17 12:13:53.0000000|Apr 18 2025 9:17AM|Missed Recycling Pickup - 2500142447 - 1823 Santa Rosa St|Missed Recycling Pickup|4 Working Days|Apr 23 2025 5:13PM|SE|I|535A|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-17 17:13:53.0000000|3143478.7500000000|13829447.0000000000|1823 SANTA ROSA ST|HOUSTON|TX|77023|0141960000197|2025-04-17 17:13:53.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-B-01|MONDAY-B|SE|S|1st Tuesday|SE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: tops are broken but cans were||Need new recycling cans - tops broken|Completed by Shawn Fields. Notes: tops are broken but cans were dumped 2500142446|20522008-2500142446|9293 AIRPORT BLVD HOUSTON TX 77061|29.6527|-95.2522|Service Completed|2025-04-17 12:13:37.0000000|Apr 17 2025 2:24PM|Water Leak - 20522008-2500142446 - Airport Blvd|Water Leak|10 Calendar Days|Apr 27 2025 5:13PM|SE|I|575D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 17:13:37.0000000|3158640.7500000000|13803914.0000000000|9293 AIRPORT BLVD|HOUSTON|TX|77061|0342030030159|2025-04-17 17:13:37.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/17/2025 2:24:05 PM - Case # 20522008 -2500142446: Dear Custome||+++ ADDRESS Warning +++Entered Address: Airport BlvdValidated Address: 9293 AIRPORT BLVD - Address Id: 2022077+++ ADDRESS Warning +++this hydrant has been leaking for weeks and no work has been started to fix it.|4/17/2025 2:24:05 PM - Case # 20522008 -2500142446: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142445|20522004-2500142445|1839 LAVERNE ST HOUSTON TX 77080|29.8051|-95.5132|Routed - Integrated|2025-04-17 12:10:54.0000000||Sewer Wastewater - 20522004-2500142445 - 1839 LAVERNE ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 5:12PM|NW|A|450U|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-17 17:12:16.0000000|3074132.0000000000|13856755.0000000000|1839 LAVERNE ST|HOUSTON|TX|77080|0651040000025|2025-04-17 17:10:54.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:22:48||leaking in the ditch|Public Works 2500142444|2500142444|415 PECORE ST HOUSTON TX 77009|29.7907|-95.3757|Routed|2025-04-17 12:10:32.0000000||Recycling Cart Repair - 2500142444 - 412 1/2 PECORE ST|Recycling Cart Repair|14 Calendar Days|May 1 2025 5:12PM|NW|H|453X|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-17 17:12:00.0000000|3117908.0000000000|13852912.0000000000|415 PECORE ST|HOUSTON|TX|77009|0282750000005|2025-04-17 17:10:32.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH122|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Recycling Cart Repair 4/17/2025 12:12:00||+++ ADDRESS WARNING +++Entered Address: 412 1/2 PECORE STValidated Address: 415 PECORE ST - Address Id: 52049+++ ADDRESS WARNING +++lid is broken for 412 1/2 Pecore (multi-family account)|Solid Waste Management 2500142443|2500142443|1919 W MAIN ST HOUSTON TX 77098|29.7357|-95.4076|Service Completed|2025-04-17 12:10:04.0000000|Apr 17 2025 12:27PM|MultiFamily Habitability Violation - 2500142443 - 1919 W MAIN ST|MultiFamily Habitability Violation|7 Calendar Days|Apr 24 2025 5:15PM|SW|C|492V|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-17 17:15:06.0000000|3108395.7400000000|13832569.3000000000|1919 W MAIN ST|HOUSTON|TX|77098|0382230000001|2025-04-17 17:10:04.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE||1st Wednesday|NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|More information is needed. Where are lights located? Lease hold||No outside lights.|More information is needed. Where are lights located? Lease holder will need to provide name and contact number. 2500142442|20522005-2500142442|12655 BURDINE ST HOUSTON TX 77085|29.6384|-95.4796|Service Completed|2025-04-17 12:09:56.0000000|Apr 17 2025 1:30PM|Sewer Wastewater - 20522005-2500142442 - 12655 BURDINE ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 5:10PM|SW|K|571F|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 17:10:01.0000000|3086626.7500000000|13796484.0000000000|12655 BURDINE ST|HOUSTON|TX|77085|1213560010035|2025-04-17 17:09:56.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH110|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:30:30 PM - Case # 20522005 -2500142442: All investig||citizen states toilet is backing up and wants the city to come out.|4/17/2025 1:30:30 PM - Case # 20522005 -2500142442: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142440|2500142440|412 PECORE ST HOUSTON TX 77009|29.7904|-95.3756|Routed|2025-04-17 12:08:53.0000000||Recycling Cart Repair - 2500142440 - 412 PECORE ST|Recycling Cart Repair|14 Calendar Days|May 1 2025 5:10PM|NW|H|493B|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-17 17:10:24.0000000|3117912.7500000000|13852730.0000000000|412 PECORE ST|HOUSTON|TX|77009|0282740000005|2025-04-17 17:08:53.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Recycling Cart Repair 4/17/2025 12:10:24||lid is broken|Solid Waste Management 2500142439|2500142439|5670 GUHN RD HOUSTON TX 77040|29.8474|-95.5137|Routed|2025-04-17 12:06:04.0000000||Parking Violation - 2500142439 - 5670 GUHN RD|Parking Violation|19 Calendar Days|May 6 2025 5:11PM|NW|A|450C|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 17:11:27.0000000|3073513.7500000000|13872136.0000000000|5670 GUHN RD|HOUSTON|TX|77040|1144900020002|2025-04-17 17:06:04.0000000|FAIRBANKS / NORTHWEST CROSSING||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 12:11:27 PM||Abandoned Car|Parking Management 2500142438|2500142438|1922 PEPPERMILL RD HOUSTON 77080|29.8079|-95.5162|Routed|2025-04-17 12:06:01.0000000||Liaison Comm - 2500142438 - 1922 PEPPERMILL RD|Liaison Comm|5 Working Days|Apr 24 2025 5:13PM|NW|A|450U|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 17:06:23.0000000|3073157.5000000000|13857742.0000000000|1922 PEPPERMILL RD|HOUSTON||77080|0681440160001|2025-04-17 17:06:01.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Liaison Comm 4/17/2025 12:06:23 PM||FELL IN TRUCK// overdue pls assist|311 HelpLine 2500142437|20522003-2500142437|7800 FANNIN ST HOUSTON TX 77054|29.6926|-95.4023|Routed - Integrated|2025-04-17 12:05:44.0000000||Water Main Valve - 20522003-2500142437 - 7800 FANNIN ST|Water Main Valve|5 Calendar Days|Apr 22 2025 5:05PM|SW|K|532M|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-17 17:05:48.0000000|3110564.2500000000|13816935.0000000000|7800 FANNIN ST|HOUSTON|TX|77054|1252490010001|2025-04-17 17:05:44.0000000|ASTRODOME AREA||||SW|||SE|||SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:08:51||Good afternoon DWO Can you please create a TS V locate work order for the address of 7800 FANNIN 1459 HOUSTON TX 77054?|Public Works 2500142436|2500142436|3711 GALWAY LN HOUSTON TX 77080|29.8269|-95.5193|Routed|2025-04-17 12:05:17.0000000||Parking Violation - 2500142436 - 3711 GALWAY LN|Parking Violation|19 Calendar Days|May 6 2025 5:07PM|NW|A|450L|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 17:07:04.0000000|3071967.5000000000|13864611.0000000000|3711 GALWAY LN|HOUSTON|TX|77080|0901810000051|2025-04-17 17:05:17.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Parking Violation 4/17/2025 12:07:04 PM||NULL|Parking Management 2500142435|307233-2500142435|915 HOFFMAN ST HOUSTON TX 77020|29.7723|-95.3102|Routed - Integrated|2025-04-17 12:04:59.0000000||Nuisance On Property - 307233-2500142435 - 915 HOFFMAN ST|Nuisance On Property|180 Working Days|Jan 7 2026 6:06PM|NE|H|494H|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 17:06:31.0000000|3138858.2500000000|13846807.0000000000|915 HOFFMAN ST|HOUSTON|TX|77020|0120350000007|2025-04-17 17:04:59.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Nuisance On Property 4/17/2025 12:06:31||neighbor planted next to caller's back door making it hard for her to open it|Neighborhoods 2500142434|2500142434|10302 HANNON DR HOUSTON TX 77040|29.8899|-95.5037|Routed|2025-04-17 12:04:07.0000000||Missed Recycling Pickup - 2500142434 - 10302 HANNON DR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 5:06PM|NW|A|410M|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 17:06:07.0000000|3076215.7500000000|13887665.0000000000|10302 HANNON DR|HOUSTON|TX|77040|1088550000010|2025-04-17 17:04:07.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-07|FRIDAY-A|NW|S|4th Monday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Recycling Pickup 4/17/2025 12:06:||Mrs.Garza states recycling has not been picked up at all this month and wants to make sure she gets her recycle bin serviced tomorrow|Solid Waste Management 2500142433|12697179-2500142433|9111 LAKES AT 610 DR HOUSTON TX 77054|29.6703|-95.419|Service Completed|2025-04-17 12:03:35.0000000|Apr 17 2025 1:17PM|Street Hazard - 12697179-2500142433 - 9111 LAKES AT 610 DR|Street Hazard|10 Calendar Days|Apr 27 2025 5:04PM|SW|K|532U|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 17:04:44.0000000|3105508.2500000000|13808676.0000000000|9111 LAKES AT 610 DR|HOUSTON|TX|77054|1237570010001|2025-04-17 17:03:35.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 60.Referred to Solid Waste Department ... ... Close C||sofa and couch in the middle of the street off Bellfort Ave.|Resolution :60.Referred to Solid Waste DepartmentClose Comments :Referred to Soild Waste Trash Dumping or Illegal Dumpsite - 2500142573 - 9002 LAKES AT 610 DR 2500142432|2500142432|5670 GUHN RD HOUSTON TX 77040|29.8474|-95.5137|Service Completed|2025-04-17 12:03:30.0000000|Apr 18 2025 1:30PM|Heavy Trash Code Violation - 2500142432 - 5670 GUHN RD|Heavy Trash Code Violation|25 Working Days|May 22 2025 5:15PM|NW|A|450C|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-17 17:08:34.0000000|3073513.6400000000|13872135.9100000000|5670 GUHN RD|HOUSTON|TX|77040|1144900020002|2025-04-17 17:03:30.0000000|FAIRBANKS / NORTHWEST CROSSING||||NW|||NW|||NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|Unconfirm at address SWM||Abandoned car parked at curb for weeks|Unconfirm at address SWM 2500142431|2500142431|7914 WILCREST DR HOUSTON TX 77072|29.691|-95.5713|Routed|2025-04-17 12:03:01.0000000||New Resident Container - 2500142431 - 7914 WILCREST DR|New Resident Container|12 Calendar Days|Apr 29 2025 5:04PM|SW|F|529L|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 17:04:03.0000000|3056945.0000000000|13814749.0000000000|7914 WILCREST DR|HOUSTON|TX|77072|1063430070004|2025-04-17 17:03:01.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created New Resident Container 4/17/2025 12:04:03||3 black bins needed for units B C D for 7902 Wilcrest AND A CAN AT 7914 WILCREST UNIT D // all trash bins are serviced at 7914 wilcrest CANS WILL BE COLLECTED ON VILLAGE BEND water account # for 7914 Wilcrest 430128441143amd 7902 Wilcrest 430128411|Solid Waste Management 2500142429|2500142429|7914 WILCREST DR HOUSTON TX 77072|29.691|-95.5713|Duplicate|2025-04-17 12:02:04.0000000|Apr 18 2025 6:23AM|New Resident Container - 2500142429 - 7914 WILCREST DR|New Resident Container|12 Calendar Days|Apr 29 2025 5:02PM|SW|F|529L|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-17 17:02:54.0000000|3056945.0000000000|13814749.0000000000|7914 WILCREST DR|HOUSTON|TX|77072|1063430070004|2025-04-17 17:02:04.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||4 black bins needed for units A B C D for 7902 Wilcrest// all trash bins are serviced at 7914 wilcrestwater account # for 7914 Wilcrest 430128441143amd 7902 Wilcrest 430128411112|Solid Waste Management 2500142428|2500142428|1220 W DREW ST HOUSTON TX 77006|29.7498|-95.3952|Routed|2025-04-17 12:01:46.0000000||Missed Yard Waste Pickup - 2500142428 - 1220 W DREW ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 5:06PM|NW|C|493N|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 17:06:48.0000000|3112157.7400000000|13837799.9900000000|1220 W DREW ST|HOUSTON|TX|77006|0370820000030|2025-04-17 17:01:46.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-06|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/17/2025 12:06:48||Yard Waste|Solid Waste Management 2500142427|20522000-2500142427|1108 COLUMBUS ST HOUSTON TX 77019|29.7567|-95.3914|Service Completed|2025-04-17 12:01:41.0000000|Apr 18 2025 9:54AM|Water Leak - 20522000-2500142427 - 1120 COLUMBUS ST|Water Leak|10 Calendar Days|Apr 27 2025 5:02PM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 17:02:46.0000000|3113226.0000000000|13840294.0000000000|1108 COLUMBUS ST|HOUSTON|TX|77019|0101660000040|2025-04-17 17:01:41.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:54:07 AM - Case # 20522000 -2500142427: An investiga||+++ ADDRESS WARNING +++Entered Address: 1120 COLUMBUS STValidated Address: 1108 COLUMBUS ST - Address Id: 123907+++ ADDRESS WARNING +++|4/18/2025 9:54:07 AM - Case # 20522000 -2500142427: An investigation has been completed and a leak was not found at this location. 2500142426|2500142426|6606 MICOLLET ST HOUSTON TX 77016|29.8852|-95.2907|Routed|2025-04-17 12:01:19.0000000||Missed Garbage Pickup - 2500142426 - 6606 MICOLLET ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 5:02PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 17:02:05.0000000|3143750.2500000000|13888053.0000000000|6606 MICOLLET ST|HOUSTON|TX|77016|0913970000012|2025-04-17 17:01:19.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/17/2025 12:02:05 PM||Citizen states garbage was not service. Rubicon states garbage is still on scheduled for 4/15/2025. Please service and update.|Solid Waste Management 2500142425|20522001-2500142425|1900 HAWTHORNE ST HOUSTON TX 77098|29.7422|-95.4072|Service Completed|2025-04-17 12:00:49.0000000|Apr 17 2025 2:38PM|Water Service - 20522001-2500142425 - 1900 HAWTHORNE ST|Water Service|2 Calendar Days|Apr 19 2025 5:01PM|SW|C|492V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 17:01:24.0000000|3108437.0000000000|13834900.0000000000|1900 HAWTHORNE ST|HOUSTON|TX|77098|0542190000014|2025-04-17 17:00:49.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:38:09 PM - Case # 20522001 -2500142425: Dear Custome||1900 HAWTHORNE ST|4/17/2025 2:38:09 PM - Case # 20522001 -2500142425: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142424|2500142424|7914 WILCREST DR HOUSTON TX 77072|29.691|-95.5713|Duplicate|2025-04-17 12:00:34.0000000|Apr 18 2025 6:24AM|New Resident Container - 2500142424 - 7914 WILCREST DR|New Resident Container|12 Calendar Days|Apr 29 2025 5:01PM|SW|F|529L|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-17 17:01:58.0000000|3056945.0000000000|13814749.0000000000|7914 WILCREST DR|HOUSTON|TX|77072|1063430070004|2025-04-17 17:00:34.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||4 black bins needed for units A B C D for 7902 Wilcrest// all trash bins are serviced at 7914 wilcrestwater account # for 7914 Wilcrest 430128441143and 7902 Wilcrest 430128411112|Solid Waste Management 2500142423|2500142423|4917 E RIDGE CREEK DR HOUSTON 77053|29.5882|-95.4546|Routed|2025-04-17 11:58:55.0000000||SWM Escalation - 2500142423 - 4917 E RIDGE CREEK DR|SWM Escalation|3 Working Days|Apr 22 2025 5:08PM|SW|K|611D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 17:01:35.0000000|3095098.2500000000|13778503.0000000000|4917 E RIDGE CREEK DR|HOUSTON||77053|6254020170400907|2025-04-17 16:58:55.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/17/2025 12:01:35 PM||place report back in resident states that cars were not parked along the street on sr#2500135968 please go back to service|Solid Waste Management 2500142422|221291-2500142422|2233 YALE ST HOUSTON TX 77008|29.8067|-95.3996|Routed - Integrated|2025-04-17 11:58:55.0000000||Tree Trim - 221291-2500142422 - 2233 YALE ST|Tree Trim|75 Calendar Days|Jul 1 2025 5:00PM|NW|C|452V|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 17:00:15.0000000|3110117.0000000000|13858418.0000000000|2233 YALE ST|HOUSTON|TX|77008|1296020010001|2025-04-17 16:58:55.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Tree Trim 4/17/2025 12:00:15 PM||limb about to fall onto the street|Parks and Recreation 2500142421|2500142421|4410 TWINKLE CT HOUSTON TX 77072|29.7089|-95.5876|Routed|2025-04-17 11:58:51.0000000||Missed Yard Waste Pickup - 2500142421 - 4410 TWINKLE CT|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 5:03PM|SW|F|529E|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 17:03:58.0000000|3051571.2300000000|13821110.7400000000|4410 TWINKLE CT|HOUSTON|TX|77072|1001850000094|2025-04-17 16:58:51.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW||1st Thursday|SW|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/17/2025 12:03:58||Yard waste was not picked up on Monday pick up day. Recycling was also delayed but picked up on Tuesday. Yard waste was still not picked up.|Solid Waste Management 2500142420|2500142420|7614 KELLWOOD DR HOUSTON TX 77040|29.8778|-95.5045|Routed|2025-04-17 11:58:42.0000000||New Resident Container - 2500142420 - 7614 KELLWOOD DR|New Resident Container|12 Calendar Days|Apr 29 2025 4:59PM|NW|A|410R|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 16:59:45.0000000|3076110.7500000000|13883287.0000000000|7614 KELLWOOD DR|HOUSTON|TX|77040|1045300000013|2025-04-17 16:58:42.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created New Resident Container 4/17/2025||NULL|Solid Waste Management 2500142419|2500142419|7021 COTTON DR HOUSTON TX 77092|29.8359|-95.4967|Routed|2025-04-17 11:57:51.0000000||Missed Heavy Trash Pickup - 2500142419 - 7021 COTTON DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 5:06PM|NW|A|451E|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 16:59:34.0000000|3079051.2500000000|13868097.0000000000|7021 COTTON DR|HOUSTON|TX|77092|0780130000001|2025-04-17 16:57:51.0000000|FAIRBANKS / NORTHWEST CROSSING||NWFR104|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Heavy Trash Pickup 4/17/2025 11:59||7021 cotton dr|Solid Waste Management 2500142418|2500142418|216 DETERING ST HOUSTON TX 77007|29.7647|-95.4156|Routed|2025-04-17 11:56:48.0000000||Missed Recycling Pickup - 2500142418 - 216 DETERING ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 4:58PM|NW|C|492L|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 16:58:54.0000000|3105531.5000000000|13843025.0000000000|216 DETERING ST|HOUSTON|TX|77007|1269820010011|2025-04-17 16:56:48.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Recycling Pickup 4/17/2025 11:58:||Caller states her house and street were not serviced|Solid Waste Management 2500142417|2500142417|1104 CHIMNEY ROCK RD HOUSTON TX 77056|29.7554|-95.4774|Routed|2025-04-17 11:56:27.0000000||Dead Animal Collection - 2500142417 - 1100 CHIMNEY ROCK RD|Dead Animal Collection|4 Calendar Days|Apr 21 2025 4:56PM|NW|G|491P|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 16:56:56.0000000|3085936.0000000000|13839018.0000000000|1104 CHIMNEY ROCK RD|HOUSTON|TX|77056|0752020370017|2025-04-17 16:56:27.0000000|GREATER UPTOWN||||NW|||NW|||NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Dead Animal Collection 4/17/2025 11:56:||+++ ADDRESS WARNING +++Entered Address: 1100 CHIMNEY ROCK RDValidated Address: 1104 CHIMNEY ROCK RD - Address Id: 327186+++ ADDRESS WARNING +++|Solid Waste Management 2500142416|2500142416|4927 OAK SHADOWS DR HOUSTON TX 77091|29.8466|-95.4643|Routed|2025-04-17 11:56:08.0000000||Air Pollution - 2500142416 - 4927 OAK SHADOWS DR|Air Pollution|30 Calendar Days|May 17 2025 4:56PM|NW|A|451C|Health|Environmental Health|Air Pollution|0|Active|2025-04-17 16:56:12.0000000|3089175.0000000000|13872291.0000000000|4927 OAK SHADOWS DR|HOUSTON|TX|77091|1023030000037|2025-04-17 16:56:08.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|EH BurPolControlPrev|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB On 4/18/2025 at 10:10 AM surveillance was conducted at the||Ongoing odor coming form a Waste Water Facilty Plant on Mangum|Health 2500142415|20521999-2500142415|12847 SOURIS VALLEY LN HOUSTON TX 77085|29.639|-95.4687|Service Completed|2025-04-17 11:55:55.0000000|Apr 17 2025 2:18PM|Water Service - 20521999-2500142415 - 12847 SOURIS VALLEY LN|Water Service|2 Calendar Days|Apr 19 2025 4:59PM|SW|K|571G|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:59:54.0000000|3090066.7500000000|13796829.0000000000|12847 SOURIS VALLEY LN|HOUSTON|TX|77085|1294940010013|2025-04-17 16:55:55.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:17:25 PM - Case # 20521999 -2500142415: Dear Custome||12847 soris valley|4/17/2025 2:17:25 PM - Case # 20521999 -2500142415: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142414|12697178-2500142414|772 BOENEMAN DR HOUSTON TX 77091|29.8672|-95.4163|Routed - Integrated|2025-04-17 11:55:35.0000000||Traffic Signs - 12697178-2500142414 - 772 BOENEMAN DR|Traffic Signs|14 Working Days|May 7 2025 4:58PM|NW|B|412U|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 16:58:21.0000000|3104181.2500000000|13880251.0000000000|772 BOENEMAN DR|HOUSTON|TX|77091|0690470050015|2025-04-17 16:55:35.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE|S|3rd Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Traffic Signs 4/17/2025 11:58:21 AM||NULL|Public Works 2500142413|20521995-2500142413|5751 SALUDA CREEK LN HOUSTON TX 77085|29.6392|-95.4706|Service Completed|2025-04-17 11:55:25.0000000|Apr 17 2025 2:16PM|Water Service - 20521995-2500142413 - 5751 SALUDA CREEK LN|Water Service|2 Calendar Days|Apr 19 2025 4:55PM|SW|K|571G|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:55:58.0000000|3089453.7500000000|13796858.0000000000|5751 SALUDA CREEK LN|HOUSTON|TX|77085|1294940030018|2025-04-17 16:55:25.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:16:00 PM - Case # 20521995 -2500142413: Dear Custome||NULL|4/17/2025 2:16:00 PM - Case # 20521995 -2500142413: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142412|2500142412|7914 WILCREST DR HOUSTON TX 77072|29.691|-95.5713|Duplicate|2025-04-17 11:54:44.0000000|Apr 18 2025 6:24AM|New Resident Container - 2500142412 - 7914 WILCREST DR|New Resident Container|12 Calendar Days|Apr 29 2025 5:00PM|SW|F|529L|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-17 17:00:27.0000000|3056945.0000000000|13814749.0000000000|7914 WILCREST DR|HOUSTON|TX|77072|1063430070004|2025-04-17 16:54:44.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||4 black bins needed for units A B C D for 7902 Wilcrest// all trash bins are serviced at 7914 wilcrestwater account # for 7914 Wilcrest 430128441143amd 7902 Wilcrest 430128411112|Solid Waste Management 2500142411|2500142411|810 COLONY GLEN CT HOUSTON TX 77062|29.5775|-95.1512|Service Completed|2025-04-17 11:54:43.0000000|Apr 19 2025 3:08PM|Missed Garbage Pickup - 2500142411 - 810 COLONY GLEN CT|Missed Garbage Pickup|4 Working Days|Apr 23 2025 4:56PM|SE|E|617H|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 16:56:52.0000000|3191626.2500000000|13777635.0000000000|810 COLONY GLEN CT|HOUSTON|TX|77062|1170730010020|2025-04-17 16:54:43.0000000|CLEAR LAKE||SETH112|THURSDAY|SE|SETH-B-09|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: No can out||in the addacan program|Completed by Robert Lonzo. Notes: No can out 2500142410|307232-2500142410|1116 ARTHUR ST HOUSTON 77019|29.7567|-95.3771|Routed - Integrated|2025-04-17 11:54:27.0000000||Nuisance On Property - 307232-2500142410 - 1116 Arthur St|Nuisance On Property|180 Working Days|Jan 7 2026 5:55PM|NW|C|493P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 16:55:01.0000000|3117837.2500000000|13840490.0000000000|1116 ARTHUR ST|HOUSTON||77019|1217430010014|2025-04-17 16:54:27.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|none||Lots of trash dumped on this empty corner lot|Neighborhoods 2500142409|20521996-2500142409|3431 WOODMONT DR HOUSTON TX 77045|29.6373|-95.4291|Routed - Integrated|2025-04-17 11:54:14.0000000||Water Leak - 20521996-2500142409 - 3431 WOODMONT DR|Water Leak|10 Calendar Days|Apr 27 2025 4:55PM|SW|K|572K|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 16:55:17.0000000|3102657.0000000000|13796563.0000000000|3431 WOODMONT DR|HOUSTON|TX|77045|1129790000005|2025-04-17 16:54:14.0000000|CENTRAL SOUTHWEST||SWFR117|FRIDAY|SW|SWFR-B-04|FRIDAY-B|SW|S|4th Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:50:54||3431 WOODMONT DR|Public Works 2500142407|2500142407|102 ELECTRA DR HOUSTON TX 77079|29.7632|-95.5633|Data Collection Complete|2025-04-17 11:54:03.0000000|Apr 19 2025 7:00AM|New CIP Request - 2500142407 - 102 ELECTRA DR|New CIP Request|1 Calendar Day|Apr 18 2025 4:55PM|NW|G|489L|Finance|Capitol Improvement Planning|New CIP Request|1|Resolved|2025-04-17 16:55:17.0000000|3058719.2500000000|13841070.0000000000|102 ELECTRA DR|HOUSTON|TX|77079|0942060000113|2025-04-17 16:54:03.0000000|MEMORIAL||NWMO103|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE|FIN NewCIPRequest|FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Finance||Caller was advised she needed to speak to Nathan Blackmon in the engineering office regarding nt having drainage on streetDrainage - 12692336-2500111801 - 102 ELECTRA DR|Finance 2500142406|2500142406|4411 BREAKWOOD DR HOUSTON 77096|29.6816|-95.451|Routed|2025-04-17 11:53:43.0000000||SWM Escalation - 2500142406 - 4411 BREAKWOOD DR|SWM Escalation|3 Working Days|Apr 22 2025 5:01PM|SW|C|531R|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 16:54:23.0000000|3095221.5000000000|13812465.0000000000|4411 BREAKWOOD DR|HOUSTON||77096|0903310000018|2025-04-17 16:53:43.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/17/2025 11:54:23 AM||NULL|Solid Waste Management 2500142405|12697177-2500142405|6810 IRVINGTON BLVD HOUSTON TX 77022|29.8203|-95.3589|Routed - Integrated|2025-04-17 11:53:04.0000000||Drainage System Violation - 12697177-2500142405 - 6810 IRVINGTON BLVD|Drainage System Violation|23 Calendar Days|May 10 2025 4:54PM|NE|H|453R|Public Works|Transportation Drainage Operations|Drainage System Violation|0|Active|2025-04-17 16:54:44.0000000|3122880.0000000000|13863782.0000000000|6810 IRVINGTON BLVD|HOUSTON|TX|77022|0420500000047|2025-04-17 16:53:04.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|||NE|||NE|||NE||FULL|23 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:07:37||brown oil going down the sewer also has a bad smell 6810 Irvington Blvd Houston TX 7702218322159531Independent Texas Recyclers|Public Works 2500142404|2500142404|4414 WILEY RD HOUSTON TX 77093|29.8597|-95.3252|Routed|2025-04-17 11:52:32.0000000||Missed Recycling Pickup - 2500142404 - 4414 WILEY RD|Missed Recycling Pickup|4 Working Days|Apr 23 2025 4:53PM|NE|H|414X|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 16:53:31.0000000|3133116.2500000000|13878421.0000000000|4414 WILEY RD|HOUSTON|TX|77093|0680440230549|2025-04-17 16:52:32.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU107|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Missed Recycling Pickup 4/17/2025 11:53:3||NULL|Solid Waste Management 2500142403|20521997-2500142403|7318 TEXAS ST HOUSTON TX 77011|29.7327|-95.2955|Routed - Integrated|2025-04-17 11:51:55.0000000||Water Leak - 20521997-2500142403 - 7318 TEXAS ST|Water Leak|10 Calendar Days|Apr 27 2025 4:54PM|NE|I|495W|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 16:54:44.0000000|3143993.0000000000|13832574.0000000000|7318 TEXAS ST|HOUSTON|TX|77011|0321160040005|2025-04-17 16:51:55.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:46:54||caller states that it is a lot of water leaking causing mosquitos|Public Works 2500142402|2500142402|2602 CHEW ST HOUSTON TX 77020|29.7856|-95.3149|Routed|2025-04-17 11:51:53.0000000||Trash Dumping or Illegal Dumpsite - 2500142402 - 2602 CHEW ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 4:56PM|NE|B|494C|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 16:56:55.0000000|3137230.6000000000|13851613.7500000000|2602 CHEW ST|HOUSTON|TX|77020|0092570000007|2025-04-17 16:51:53.0000000|GREATER FIFTH WARD||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE||1st Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/17/2025||Tires inspector LaDay xxx-xxx-xxxx|Solid Waste Management 2500142401|2500142401|610 CRESLINE ST HOUSTON TX 77076|29.8604|-95.3688|Routed|2025-04-17 11:49:45.0000000||Container Replacement - 2500142401 - 610 CRESLINE ST|Container Replacement|10 Calendar Days|Apr 27 2025 4:51PM|NE|H|413Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 16:51:22.0000000|3119293.0000000000|13878261.0000000000|610 CRESLINE ST|HOUSTON|TX|77076|0750700400653|2025-04-17 16:49:45.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Replacement 4/17/2025 11:51:22||NULL|Solid Waste Management 2500142400|20521994-2500142400|6035 NODAWAY CREEK CT HOUSTON TX 77085|29.6382|-95.4739|Service Completed|2025-04-17 11:49:42.0000000|Apr 17 2025 2:16PM|Water Service - 20521994-2500142400 - 6035 NODAWAY CREEK CT|Water Service|2 Calendar Days|Apr 19 2025 4:51PM|SW|K|571F|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:51:53.0000000|3088414.2500000000|13796461.0000000000|6035 NODAWAY CREEK CT|HOUSTON|TX|77085|1294950010016|2025-04-17 16:49:42.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:14:55 PM - Case # 20521994 -2500142400: Dear Custome||1HR no water|4/17/2025 2:14:55 PM - Case # 20521994 -2500142400: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142399|20522002-2500142399|200 CARL ST HOUSTON TX 77009|29.7814|-95.3672|Routed - Integrated|2025-04-17 11:49:41.0000000||Restoration Due to Utility Work - 20522002-2500142399 - 200 Carl St|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 5:01PM|NE|H|493C|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 17:01:22.0000000|3120690.2500000000|13849564.0000000000|200 CARL ST|HOUSTON|TX|77009|0032430000002|2025-04-17 16:49:41.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:44:47||About a month ago the city came and scooped out our drainage ditch on Thomas street. They tore out our support for our driveway and didn't put it back. We thought they were coming back to do it but haven't. Afraid our driveway will fall. regarding our driv|311 HelpLine 2500142398|2500142398|2628 KENCO ST HOUSTON TX 77093|29.8396|-95.346|Routed|2025-04-17 11:49:31.0000000||Add a Can - 2500142398 - 2628 KENCO ST|Add a Can|14 Calendar Days|May 1 2025 4:54PM|NE|H|454E|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 16:54:35.0000000|3126761.5100000000|13870872.6500000000|2628 KENCO ST|HOUSTON|TX|77093|0971300010007|2025-04-17 16:49:31.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO103|MONDAY|NE|NEMO-B-04|MONDAY-B|NE||2nd Thursday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Add a Can 4/17/2025 11:54:35 AM||01098534-BA-0.625|Solid Waste Management 2500142397|2500142397|3910 DALLAS ST HOUSTON 77023|29.7409|-95.3403|Service Completed|2025-04-17 11:47:55.0000000|Apr 18 2025 10:22AM|SWM Escalation - 2500142397 - 3910 DALLAS ST|SWM Escalation|3 Working Days|Apr 22 2025 4:56PM|NE|I|494S|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-17 16:49:38.0000000|3129676.0000000000|13835117.0000000000|3910 DALLAS ST|HOUSTON||77023|0550950000003|2025-04-17 16:47:55.0000000|GREATER EASTWOOD|East End MD|SEMO104|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||2500121137 UNIT 1 2500121135 UNIT 2 2500121136 UNIT 3 2500121159 UNIT 4|Completed by Vincent Allen. Notes: 2500142396|307241-2500142396|9919 GENEMAURY ST HOUSTON TX 77088|29.886|-95.457|Routed - Integrated|2025-04-17 11:46:55.0000000||Nuisance On Property - 307241-2500142396 - 9919 genemaury street|Nuisance On Property|180 Working Days|Jan 7 2026 7:24PM|NW|B|411R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 18:24:55.0000000|3091055.0000000000|13886706.0000000000|9919 GENEMAURY ST|HOUSTON|TX|77088|0820370000298|2025-04-17 16:46:55.0000000|ACRES HOME||NWTU120|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|4th Monday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|Schnedria Gilbert-Hines created Nuisance On Property 4/17/2025||+++ ADDRESS WARNING +++Entered Address: 9919 genemaury streetValidated Address: 9919 GENEMAURY ST - Address Id: 557500+++ ADDRESS WARNING +++Single-family Residence Duplex Condo Townhome|Neighborhoods 2500142395|2500142395|3930 BROOKFIELD DR HOUSTON 77045|29.6153|-95.437|Service Completed|2025-04-17 11:46:36.0000000|Apr 19 2025 7:56AM|SWM Escalation - 2500142395 - 3930 BROOKFIELD DR|SWM Escalation|3 Working Days|Apr 22 2025 4:54PM|SW|K|572S|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-17 16:47:08.0000000|3100398.0000000000|13788504.0000000000|3930 BROOKFIELD DR|HOUSTON||77045|0872200000016|2025-04-17 16:46:36.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Can delivered by Supervisor Brandy on 4/18/25||NULL|Can delivered by Supervisor Brandy on 4/18/25 2500142394|12697176-2500142394|2001 PRESTON ST HOUSTON TX 77002|29.7563|-95.3527|Service Completed|2025-04-17 11:46:23.0000000|Apr 18 2025 7:15AM|Traffic Signal Maintenance - 12697176-2500142394 - PRESTON ST CHARTRES ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 4:47PM|NW|I|493R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 16:47:22.0000000|3125670.2500000000|13840592.0000000000|2001 PRESTON ST|HOUSTON|TX|77002|0011820000006|2025-04-17 16:46:23.0000000|DOWNTOWN|East Downtown MD|||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... the inte||+++ ADDRESS WARNING +++Entered Address: PRESTON ST CHARTRES STValidated Address: 2001 PRESTON ST - Address Id: 1177+++ ADDRESS WARNING +++has been flashing for 2 days|Resolution :38. Task CompletedClose Comments :the intersection is cycling 2500142393|2500142393|13513 LOUISVILLE ST HOUSTON TX 77015|29.7857|-95.1843|Citation issued|2025-04-17 11:45:38.0000000|Apr 18 2025 2:13PM|Heavy Trash Code Violation - 2500142393 - 13513 LOUISVILLE ST|Heavy Trash Code Violation|25 Working Days|May 22 2025 4:57PM|NE|E|497B|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-17 16:50:42.0000000|3178627.5500000000|13852954.1700000000|13513 LOUISVILLE ST|HOUSTON|TX|77015|0750850200571|2025-04-17 16:45:38.0000000|NORTHSHORE||NETH104|THURSDAY|NE|NETH-A-07|THURSDAY-A|NE||1st Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish and junk debris present at curbsid||13513 Louisville St.Houston 77015 Heavy trash is in front of house at street. Collection next month is trees only so it is out too early.|Excessive heavy trash/rubbish and junk debris present at curbside near right of way (over 8 cubic yards - issue citation). 2500142392|2500142392|4609 MARKET ST HOUSTON TX 77020|29.773|-95.3237|Service Completed|2025-04-17 11:45:33.0000000|Apr 18 2025 2:23PM|Container Repair - 2500142392 - 4609 MARKET ST|Container Repair|10 Calendar Days|Apr 27 2025 4:48PM|NE|B|494F|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-17 16:48:26.0000000|3134579.5000000000|13846933.0000000000|4609 MARKET ST|HOUSTON|TX|77020|0601070050008|2025-04-17 16:45:33.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||4plex houseall 4 can will need to replace lids are broken wheels gone|Completed by Kelvin Brandon. Notes: Serviced 2500142391|20521993-2500142391|5204 FEAGAN ST HOUSTON TX 77007|29.7662|-95.4137|Routed - Integrated|2025-04-17 11:44:20.0000000||Water Leak - 20521993-2500142391 - 5204 FEAGAN ST|Water Leak|10 Calendar Days|Apr 27 2025 4:49PM|NW|C|492L|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 16:49:23.0000000|3106126.1900000000|13843562.9200000000|5204 FEAGAN ST|HOUSTON|TX|77007|1326240010014|2025-04-17 16:44:20.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW||1st Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:12:46||water leaking between the road and ditch at 5204 Feagan St Houston TX 77007|Public Works 2500142390|20521992-2500142390|6402 STRATTON ST HOUSTON TX 77023|29.709|-95.3088|Service Completed|2025-04-17 11:44:06.0000000|Apr 17 2025 2:18PM|Water Service - 20521992-2500142390 - 6402 STRATTON ST|Water Service|2 Calendar Days|Apr 19 2025 4:45PM|SE|I|534H|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:45:44.0000000|3140046.5000000000|13823807.0000000000|6402 STRATTON ST|HOUSTON|TX|77023|0071670000020|2025-04-17 16:44:06.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:17:23 PM - Case # 20521992 -2500142390: Investigatio||CLOGGED bathtub / low water/ poor drainage|4/17/2025 2:17:23 PM - Case # 20521992 -2500142390: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500142389|12697175-2500142389|6942 N LOOP FWY HOUSTON TX 77028|29.8072|-95.3018|Service Completed|2025-04-17 11:43:37.0000000|Apr 18 2025 9:23AM|Traffic Signal Maintenance - 12697175-2500142389 - N IH 610 LOOP E HOMESTEAD RD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 4:44PM|NE|B|454V|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 16:44:29.0000000|3140965.0000000000|13859491.0000000000|6942 N LOOP FWY|HOUSTON|TX|77028|1247690010001|2025-04-17 16:43:37.0000000|KASHMERE GARDENS||||NE|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Replaced||+++ ADDRESS WARNING +++Entered Address: N IH 610 LOOP E HOMESTEAD RDValidated Address: 6942 N LOOP FWY - Address Id: 183279+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :Replaced hanging signal 2500142388|2500142388|2123 MUNGER ST HOUSTON 77023|29.7221|-95.3235|Service Completed|2025-04-17 11:42:30.0000000|Apr 18 2025 8:16AM|SWM Escalation - 2500142388 - 2123 MUNGER ST|SWM Escalation|3 Working Days|Apr 22 2025 4:50PM|SE|I|534B|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-17 16:43:10.0000000|3135227.2500000000|13828456.0000000000|2123 MUNGER ST|HOUSTON||77023|0670630020013|2025-04-17 16:42:30.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO105|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Wednesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500142387|2500142387|4331 TRAFALGAR DR HOUSTON 77045|29.6175|-95.4426|Routed|2025-04-17 11:42:00.0000000||Liaison Comm - 2500142387 - 4331 TRAFALGAR DR|Liaison Comm|5 Working Days|Apr 24 2025 4:51PM|SW|K|572N|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 16:44:59.0000000|3098606.0000000000|13789250.0000000000|4331 TRAFALGAR DR|HOUSTON||77045|0852460000040|2025-04-17 16:42:00.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Liaison Comm 4/17/2025 11:44:59 AM||SWM Escalation - 2500137937 - 4331 TRAFALGAR DR150730502344|311 HelpLine 2500142386|2500142386|11303 SAGETRAIL DR HOUSTON 77089|29.5857|-95.2274|Routed|2025-04-17 11:41:36.0000000||Liaison Comm - 2500142386 - 11303 SAGETRAIL DR|Liaison Comm|5 Working Days|Apr 24 2025 4:49PM|SE|D|616B|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 16:42:30.0000000|3167319.7500000000|13779824.0000000000|11303 SAGETRAIL DR|HOUSTON||77089|1031690000023|2025-04-17 16:41:36.0000000|SOUTH BELT / ELLINGTON||SETH111|THURSDAY|SE|SETH-B-01|THURSDAY-B|SE|S|2nd Thursday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Liaison Comm 4/17/2025 11:42:30 AM||2500113792 .SWM Escalation - 2500130530 - 11303 SAGETRAIL DRCaller still with no container make contact 713.562.7818|311 HelpLine 2500142385|2500142385|7606 DIXIE DR HOUSTON TX 77087|29.6818|-95.2896|Routed|2025-04-17 11:41:30.0000000||Container Replacement - 2500142385 - 7606 DIXIE DR|Container Replacement|10 Calendar Days|Apr 27 2025 4:42PM|SE|I|535S|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 16:42:41.0000000|3146443.0000000000|13814114.0000000000|7606 DIXIE DR|HOUSTON|TX|77087|0700710120002|2025-04-17 16:41:30.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU106|TUESDAY|SE|SETU-A-03|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Container Replacement 4/17/2025 11:42:41||0506163019207606 DIXIE DR|Solid Waste Management 2500142384|20521990-2500142384|10450 NORTHWEST FWY HOUSTON TX 77092|29.8124|-95.4598|Service Completed|2025-04-17 11:41:25.0000000|Apr 17 2025 3:30PM|Water Service - 20521990-2500142384 - 10450 NORTHWEST FWY|Water Service|2 Calendar Days|Apr 19 2025 4:42PM|NW|A|451R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:42:21.0000000|3090988.5000000000|13859907.0000000000|10450 NORTHWEST FWY|HOUSTON|TX|77092|1220760010001|2025-04-17 16:41:25.0000000|CENTRAL NORTHWEST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:30:23 PM - Case # 20521990 -2500142384: All investig||NULL|4/17/2025 3:30:23 PM - Case # 20521990 -2500142384: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142383|20521991-2500142383|9906 CARGILL ST HOUSTON TX 77029|29.7584|-95.2532|Routed - Integrated|2025-04-17 11:40:08.0000000||Fire Hydrant - 20521991-2500142383 - 9906 Cargill St|Fire Hydrant|12 Calendar Days|Apr 29 2025 4:40PM|NE|I|495R|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-17 16:40:08.0000000|3157103.2500000000|13842341.0000000000|9906 CARGILL ST|HOUSTON|TX|77029|0141280780009|2025-04-17 16:40:08.0000000|CLINTON PARK TRI-COMMUNITY||NETH102|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE||FULL|12 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:34:55||Hydrant covered over by fallen tree and heavy debris Hydrant is needed for WIT Water Quality team access to flush deadend line|Public Works 2500142381|2500142381|918 CREAGER ST HOUSTON TX 77034|29.6507|-95.236|Routed|2025-04-17 11:38:23.0000000||Parking Violation - 2500142381 - 918 CREAGER ST|Parking Violation|19 Calendar Days|May 6 2025 4:43PM|SE|E|576A|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 16:43:26.0000000|3163811.3400000000|13803380.6100000000|918 CREAGER ST|HOUSTON|TX|77034|0810750000006|2025-04-17 16:38:23.0000000|EDGEBROOK AREA||SETH119|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW||2nd Monday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 11:43:26 AM||there is a Green SUV vehicle that has not moved in 48 hours although it has an inspection sticker not sure if it is valid constantly parks this non-working vehicle in front of my house it is a nuisance I live at 918 Creager and it belongs to my neighbor|Parking Management 2500142380|20521988-2500142380|500 SCHWEIKHARDT ST HOUSTON TX 77020|29.7669|-95.3232|Service Completed|2025-04-17 11:35:56.0000000|Apr 17 2025 2:38PM|Fire Hydrant - 20521988-2500142380 - 502 SCHWEIKHARDT ST|Fire Hydrant|12 Calendar Days|Apr 29 2025 4:38PM|NE|B|494K|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 16:38:21.0000000|3134842.5000000000|13844685.0000000000|500 SCHWEIKHARDT ST|HOUSTON|TX|77020|1419980010012|2025-04-17 16:35:56.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:38:06 PM - Case # 20521988 -2500142380: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 502 SCHWEIKHARDT STValidated Address: 500 SCHWEIKHARDT ST - Address Id: 2109314+++ ADDRESS WARNING +++|4/17/2025 2:38:06 PM - Case # 20521988 -2500142380: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142379|20521989-2500142379|11700 W BELLFORT HOUSTON TX 77099|29.658|-95.5834|Routed - Integrated|2025-04-17 11:34:17.0000000||Water Leak - 20521989-2500142379 - S KIRKWOOD RD W BELLFORT AVE|Water Leak|10 Calendar Days|Apr 27 2025 4:39PM|SW|F|529W|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 16:39:13.0000000|3053353.5000000000|13802683.0000000000|11700 W BELLFORT|HOUSTON|TX|77099|0441050000008|2025-04-17 16:34:17.0000000|ALIEF||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Water Leak 4/17/2025 11:39:13 AM||+++ ADDRESS WARNING +++Entered Address: S KIRKWOOD RD W BELLFORT AVEValidated Address: 11700 W BELLFORT - Address Id: 965898+++ ADDRESS WARNING +++9700 block of sourth kirkwood / between bissnnett and w belford // S Kirkwood Rd W Bellfort Avesteady flo|Public Works 2500142377|20521987-2500142377|5406 HEATHERCREST ST HOUSTON TX 77045|29.6212|-95.4629|Routed - Integrated|2025-04-17 11:33:15.0000000||Water Leak - 20521987-2500142377 - 5406 HEATHERCREST ST|Water Leak|10 Calendar Days|Apr 27 2025 4:34PM|SW|K|571Q|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 16:34:12.0000000|3092095.0000000000|13790383.0000000000|5406 HEATHERCREST ST|HOUSTON|TX|77045|0870180000025|2025-04-17 16:33:15.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR113|FRIDAY|SW|SWFR-B-08|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:04:51||5406 heather crest|Public Works 2500142375|20521985-2500142375|5946 NODAWAY CREEK CT HOUSTON TX 77085|29.6384|-95.4727|Service Completed|2025-04-17 11:31:37.0000000|Apr 17 2025 2:14PM|Water Service - 20521985-2500142375 - 5946 NODAWAY CREEK CT|Water Service|2 Calendar Days|Apr 19 2025 4:32PM|SW|K|571F|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:32:16.0000000|3088820.0000000000|13796552.0000000000|5946 NODAWAY CREEK CT|HOUSTON|TX|77085|1294950010010|2025-04-17 16:31:37.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:14:23 PM - Case # 20521985 -2500142375: Dear Custome||NULL|4/17/2025 2:14:23 PM - Case # 20521985 -2500142375: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142374|20521986-2500142374|3706 ROCKINGHAM ST HOUSTON TX 77051|29.6545|-95.3694|Service Completed|2025-04-17 11:30:28.0000000|Apr 17 2025 2:24PM|Water Leak - 20521986-2500142374 - 3706 ROCKINGHAM ST|Water Leak|10 Calendar Days|Apr 27 2025 4:31PM|SE|D|573C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 16:31:26.0000000|3121420.7500000000|13803416.0000000000|3706 ROCKINGHAM ST|HOUSTON|TX|77051|0771850080004|2025-04-17 16:30:28.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:24:33 PM - Case # 20521986 -2500142374: All investig||ditches were regraded now water is filling up the ditches a water line may have been hit.|4/17/2025 2:24:33 PM - Case # 20521986 -2500142374: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142373|2500142373|4205 REED RD HOUSTON TX 77051|29.6586|-95.3654|Routed|2025-04-17 11:30:18.0000000||Missed Garbage Pickup - 2500142373 - 4205 REED RD|Missed Garbage Pickup|4 Working Days|Apr 23 2025 4:30PM|SE|D|573C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 16:30:18.0000000|3122638.5000000000|13804926.0000000000|4205 REED RD|HOUSTON|TX|77051|0771330090022|2025-04-17 16:30:18.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/17/2025 11:30:18 AM||no trash pickup for over 3 weeks.|Solid Waste Management 2500142372|12697173-2500142372|9030 KIRBY DR HOUSTON TX 77054|29.6727|-95.4129|Routed - Integrated|2025-04-17 11:30:13.0000000||Street Hazard - 12697173-2500142372 - 2301-2307 W Bellfort Ave|Street Hazard|10 Calendar Days|Apr 27 2025 4:30PM|SW|K|532U|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 16:30:13.0000000|3107394.7500000000|13809609.0000000000|9030 KIRBY DR|HOUSTON|TX|77054|1152090000009|2025-04-17 16:30:13.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/19/2025 06:07:33||+++ ADDRESS Warning +++Entered Address: 2301-2307 W Bellfort AveValidated Address: 9030 KIRBY DR - Address Id: 315784+++ ADDRESS Warning +++There is no curb at this corner of the intersection. There is a very large pothole/ street hazard that has developed|Public Works 2500142371|12697174-2500142371|7331 BELLE PARK DR HOUSTON TX 77072|29.6988|-95.5826|Service Completed|2025-04-17 11:29:12.0000000|Apr 18 2025 11:23AM|Street Hazard - 12697174-2500142371 - 7331 BELLE PARK DR|Street Hazard|10 Calendar Days|Apr 27 2025 4:31PM|SW|F|529K|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 16:31:25.0000000|3053265.2500000000|13817459.0000000000|7331 BELLE PARK DR|HOUSTON|TX|77072|0986180000017|2025-04-17 16:29:12.0000000|ALIEF|International MD|SWMO120|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 01. Animal / Object has been removed from the St||cat in the storm drain at the corner please contact the citizen if you cannot find the location 2815305085 landline/7138706295 cel phone|Resolution :01. Animal / Object has been removed from the Storm Sewer SystemClose Comments :Animal removed 2500142370|2500142370|5121 LIDO LN HOUSTON 77092|29.833|-95.4678|Routed|2025-04-17 11:29:06.0000000||SWM Escalation - 2500142370 - 5121 LIDO LN|SWM Escalation|3 Working Days|Apr 22 2025 4:36PM|NW|C|451G|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 16:29:56.0000000|3088232.0000000000|13867347.0000000000|5121 LIDO LN|HOUSTON||77092|0804470000010|2025-04-17 16:29:06.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-08|THURSDAY-B|NW|S|4th Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created SWM Escalation 4/17/2025 11:29:56||NULL|Solid Waste Management 2500142369|2500142369|9970 CLUB CREEK DR HOUSTON TX 77036|29.6855|-95.5515|Routed|2025-04-17 11:29:01.0000000||Parking Violation - 2500142369 - 10000 GREENFORK DR|Parking Violation|19 Calendar Days|May 6 2025 4:32PM|SW|J|529R|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 16:32:33.0000000|3063316.7500000000|13812793.0000000000|9970 CLUB CREEK DR|HOUSTON|TX|77036|none|2025-04-17 16:29:01.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Parking Violation 4/17/2025 11:32:33 A||+++ ADDRESS WARNING +++Entered Address: 10000 GREENFORK DRValidated Address: 9970 CLUB CREEK DR - Address Id: 2105637+++ ADDRESS WARNING +++|Parking Management 2500142368|2500142368|3002 BOSTIC ST HOUSTON TX 77093|29.8354|-95.3403|Routed|2025-04-17 11:28:55.0000000||Missed Garbage Pickup - 2500142368 - 3002 BOSTIC ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 4:31PM|NE|H|454E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 16:31:07.0000000|3128603.2500000000|13869467.0000000000|3002 BOSTIC ST|HOUSTON|TX|77093|0422300010009|2025-04-17 16:28:55.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Garbage Pickup 4/17/2025 11:31:07||Missed trash for 3002 BOSTIC ST/ half house 3002 1/2 BOSTIC ST has a bin/ both properties have their own trash bin that needs to be serviced|Solid Waste Management 2500142367|2500142367|107 W 12TH ST HOUSTON TX 77008|29.7928|-95.3987|Service Completed|2025-04-17 11:27:38.0000000|Apr 17 2025 12:31PM|MAO Meeting - 2500142367 - 107 W 12TH ST|MAO Meeting|31 Calendar Days|May 18 2025 4:27PM|NW|C|452Z|Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-17 16:27:43.0000000|3110577.0000000000|13853401.0000000000|107 W 12TH ST|HOUSTON|TX|77008|0201820000029|2025-04-17 16:27:38.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE|S|3rd Wednesday|NE|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||The meeting centered a vote for a letter of support for keeping the safety improvements on 11th. The vote was 5-1 with 2 abstentions. MAO-JR|Neighborhoods 2500142366|20521984-2500142366|5422 TIMBER SHADE DR HOUSTON TX 77345|30.0495|-95.1624|Routed - Integrated|2025-04-17 11:27:10.0000000||Water Leak - 20521984-2500142366 - 5422 TIMBER SHADE DR|Water Leak|10 Calendar Days|Apr 27 2025 4:29PM|GNEHSA|E|337D|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 16:29:35.0000000|3182431.0000000000|13949081.0000000000|5422 TIMBER SHADE DR|HOUSTON|TX|77345|1145140030016|2025-04-17 16:27:10.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:32:47||NULL|Public Works 2500142365|307231-2500142365|4813 PARADISE LN HOUSTON TX 77048|29.6456|-95.3539|Routed - Integrated|2025-04-17 11:27:06.0000000||Nuisance On Property - 307231-2500142365 - 4813 PARADISE LN|Nuisance On Property|180 Working Days|Jan 7 2026 5:32PM|SE|D|573H|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 16:32:12.0000000|3126444.2800000000|13800318.0500000000|4813 PARADISE LN|HOUSTON|TX|77048|0823540000023|2025-04-17 16:27:06.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-04|FRIDAY-B|SE||4th Tuesday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Vacant|Neighborhoods 2500142363|12697171-2500142363|6117 GULFTON ST HOUSTON TX 77081|29.7163|-95.489|Routed - Integrated|2025-04-17 11:25:32.0000000||Street Condition - 12697171-2500142363 - 6002 RAMPART ST|Street Condition|30 Calendar Days|May 17 2025 4:28PM|SW|J|531A|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 16:28:48.0000000|3082612.5000000000|13824710.0000000000|6117 GULFTON ST|HOUSTON|TX|77081|none|2025-04-17 16:25:32.0000000|GULFTON||||SW|||SE|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:31:43||+++ ADDRESS WARNING +++Entered Address: 6002 RAMPART STValidated Address: 6117 GULFTON ST - Address Id: 2078066+++ ADDRESS WARNING +++Caller states multiple large potholes all throughout Rampart St between Gulfton St and Elm St. States near Gulfton there|Public Works 2500142362|2500142362|5107 STONEWALL DR HOUSTON TX 77023|29.7371|-95.3234|Service Completed|2025-04-17 11:25:22.0000000|Apr 18 2025 8:36AM|Missed Recycling Pickup - 2500142362 - 5107 STONEWALL DR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 4:27PM|NE|I|494T|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-17 16:27:55.0000000|3135072.2500000000|13833886.0000000000|5107 STONEWALL DR|HOUSTON|TX|77023|0591690030002|2025-04-17 16:25:22.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||missed recycling side of street missed a couple houses|Completed by Shawn Fields. Notes: serviced 2500142361|2500142361|615 FARGO ST HOUSTON TX 77006|29.7486|-95.3886|Routed|2025-04-17 11:24:46.0000000||Water Meter - 2500142361 - 615 FARGO ST|Water Meter|14 Calendar Days|May 1 2025 4:27PM|NW|C|493N|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-17 16:27:27.0000000|3114283.5000000000|13837435.0000000000|615 FARGO ST|HOUSTON|TX|77006|0140590000007|2025-04-17 16:24:46.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Water Meter 4/17/2025 11:27:27 AM||meter is reading high usage no leak found by plumber|Public Works 2500142360|2500142360|8750 CANDY ST HOUSTON 77029|29.7676|-95.2677|Routed|2025-04-17 11:24:40.0000000||SWM Escalation - 2500142360 - 8750 CANDY ST|SWM Escalation|3 Working Days|Apr 22 2025 4:32PM|NE|B|495L|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 16:25:45.0000000|3152403.0000000000|13845531.0000000000|8750 CANDY ST|HOUSTON||77029|0842350000123|2025-04-17 16:24:40.0000000|PLEASANTVILLE AREA||NEFR108|FRIDAY|NE|NEFR-B-01|FRIDAY-B|NE|S|1st Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created SWM Escalation 4/17/2025 11:25:45||3929 0744 1191/bin is cracked|Solid Waste Management 2500142359|2500142359|4615 MARKET ST HOUSTON TX 77020|29.7731|-95.3235|Service Completed|2025-04-17 11:24:39.0000000|Apr 18 2025 2:20PM|Container Replacement - 2500142359 - 4615 MARKET ST|Container Replacement|10 Calendar Days|Apr 27 2025 4:25PM|NE|B|494F|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-17 16:25:44.0000000|3134639.0000000000|13846987.0000000000|4615 MARKET ST|HOUSTON|TX|77020|0601070050008|2025-04-17 16:24:39.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||4615 MARKET ST382524181197|Completed by Kelvin Brandon. Notes: Serviced 2500142358|12697172-2500142358|10126 TORRINGTON LN HOUSTON TX 77075|29.6197|-95.2339|Service Completed|2025-04-17 11:24:25.0000000|Apr 17 2025 11:35AM|Street Hazard - 12697172-2500142358 - 10126 TORRINGTON LN|Street Hazard|10 Calendar Days|Apr 27 2025 4:28PM|SE|D|576N|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 16:28:23.0000000|3164838.5000000000|13792110.0000000000|10126 TORRINGTON LN|HOUSTON|TX|77075|0854750000005|2025-04-17 16:24:25.0000000|SOUTH BELT / ELLINGTON||SETH116|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||limbs keep falling from tree|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to case Id 2500142352-12697168. 2500142355|307230-2500142355|222 CAVALCADE ST HOUSTON TX 77009|29.8033|-95.3694|Routed - Integrated|2025-04-17 11:23:46.0000000||Nuisance On Property - 307230-2500142355 - 222 CAVALCADE ST|Nuisance On Property|180 Working Days|Jan 7 2026 5:28PM|NE|H|453U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 16:28:50.0000000|3119743.6400000000|13857489.9300000000|222 CAVALCADE ST|HOUSTON|TX|77009|1388080010040|2025-04-17 16:23:46.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR120|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW||1st Friday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||violence illegal activity loitering littering and homeless encampments along the cavalcade side of our property fence and gate entrance off Fulton st.|Neighborhoods 2500142354|2500142354|7749 LIBERTY RD HOUSTON TX 77028|29.8008|-95.2867|Routed|2025-04-17 11:23:13.0000000||Building Code Violation - 2500142354 - 7749 LIBERTY RD|Building Code Violation|7 Calendar Days|Apr 24 2025 4:25PM|NE|B|455W|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-17 16:25:21.0000000|3145979.7500000000|13857410.0000000000|7749 LIBERTY RD|HOUSTON|TX|77028|0710360100166|2025-04-17 16:23:13.0000000|SETTEGAST||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE|S|1st Tuesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 24106568||7749 LIBERTY/ CONSTRCTION ON A BUSINESS NO PERMITS / HIGH ALUMINUM FENCE ALSO/ BUILDING ON SAT.Building Code Violation - 2400450450 - 7749 LIBERTY RD closed|Public Works 2500142353|2500142353|4609 MARKET ST HOUSTON TX 77020|29.773|-95.3237|Service Completed|2025-04-17 11:23:00.0000000|Apr 18 2025 2:21PM|New Resident Container - 2500142353 - 4609 MARKET ST|New Resident Container|12 Calendar Days|Apr 29 2025 4:23PM|NE|B|494F|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-17 16:23:51.0000000|3134579.5000000000|13846933.0000000000|4609 MARKET ST|HOUSTON|TX|77020|0601070050008|2025-04-17 16:23:00.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||4609 MARKET ST382524961218|Completed by Kelvin Brandon. Notes: Serviced 2500142352|12697168-2500142352|10126 TORRINGTON LN HOUSTON TX 77075|29.6197|-95.2339|Service Completed|2025-04-17 11:22:54.0000000|Apr 17 2025 2:53PM|Street Hazard - 12697168-2500142352 - 10126 TORRINGTON LN|Street Hazard|10 Calendar Days|Apr 27 2025 4:24PM|SE|D|576N|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 16:24:18.0000000|3164838.5000000000|13792110.0000000000|10126 TORRINGTON LN|HOUSTON|TX|77075|0854750000005|2025-04-17 16:22:54.0000000|SOUTH BELT / ELLINGTON||SETH116|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 04. Debris has been removed ... ... Close Comments :||large tree limb on the street|Resolution :04. Debris has been removedClose Comments :Tree has been removed 2500142351|2500142351||29.7584|-95.3698|Service Completed|2025-04-17 11:22:45.0000000|Apr 17 2025 11:23AM|MYR Correspondence - 2500142351|MYR Correspondence|7 Calendar Days|Apr 24 2025 4:23PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-17 16:23:03.0000000|0|0|||||none|2025-04-17 16:22:45.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|replied copied sch||Scheduling Request: E-mail invitation requesting Mayor attend HCA April Luncheon 2025- Commissioner Briones on April 24 2025|replied copied sch 2500142350|2500142350|7719 WILLIAMS ST HOUSTON TX 77040|29.8746|-95.5066|Routed|2025-04-17 11:22:30.0000000||Missed Yard Waste Pickup - 2500142350 - 7719 WILLIAMS ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 4:25PM|NW|A|410V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 16:25:20.0000000|3075489.5000000000|13882070.0000000000|7719 WILLIAMS ST|HOUSTON|TX|77040|1052980000028|2025-04-17 16:22:30.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Yard Waste Pickup 4/17/2025 11:25||no pickup for over a monthbags are starting to tear apart|Solid Waste Management 2500142349|2500142349|2619 PERSA ST HOUSTON TX 77098|29.7417|-95.4121|Routed|2025-04-17 11:22:04.0000000||Parking Violation - 2500142349 - 2619 PERSA ST|Parking Violation|19 Calendar Days|May 6 2025 4:27PM|SW|C|492U|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 16:27:07.0000000|3106902.3900000000|13834679.6400000000|2619 PERSA ST|HOUSTON|TX|77098|0562240000027|2025-04-17 16:22:04.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 11:27:07 AM||ABANDONED VEHICLE|Parking Management 2500142348|12697170-2500142348|621 W 24TH ST HOUSTON TX 77008|29.8082|-95.4088|Service Completed|2025-04-17 11:21:57.0000000|Apr 18 2025 12:59PM|Pothole - 12697170-2500142348 - 613-621 W 24th St|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|NW|C|452V|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 16:21:57.0000000|3107187.7500000000|13858890.0000000000|621 W 24TH ST|HOUSTON|TX|77008|1348540010008|2025-04-17 16:21:57.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS Warning +++Entered Address: 613-621 W 24th StValidated Address: 621 W 24TH ST - Address Id: 1922640+++ ADDRESS Warning +++2 potholes and a lot of cracked asphalt. area is also depressed due to heavy truck traffic at HEB.|Resolution :52. Large Pothole CompletedClose Comments :Repairs completed 2500142347|2500142347|7726 ROCKHILL ST HOUSTON TX 77061|29.6648|-95.2799|Service Completed|2025-04-17 11:21:54.0000000|Apr 18 2025 10:09AM|Missed Recycling Pickup - 2500142347 - 7726 ROCKHILL ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 4:23PM|SE|I|535X|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-17 16:23:12.0000000|3149705.2500000000|13808030.0000000000|7726 ROCKHILL ST|HOUSTON|TX|77061|0851320000009|2025-04-17 16:21:54.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||NULL|Completed by Shawn Fields. Notes: serviced 2500142346|2500142346|424 WESTHEIMER RD HOUSTON TX 77006|29.7448|-95.387|Service Completed|2025-04-17 11:21:10.0000000|Apr 17 2025 2:48PM|Litter Park - 2500142346 - 424 WESTHEIMER RD|Litter Park|3 Calendar Days|Apr 20 2025 4:26PM|SW|C|493S|Parks and Recreation|Greenspace Management|Litter Park|1|Resolved|2025-04-17 16:26:10.0000000|3114829.0000000000|13836063.0000000000|424 WESTHEIMER RD|HOUSTON|TX|77006|1289230010001|2025-04-17 16:21:10.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE|PR GreenspaceStatistics|FULL|3 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Crews delitter 4.17.2025||litter at Avondale Promenade Park|Crews delitter 4.17.2025 2500142345|221286-2500142345|10126 TORRINGTON LN HOUSTON TX 77075|29.6197|-95.2339|Routed - Integrated|2025-04-17 11:21:02.0000000||Tree Removal - 221286-2500142345 - 10126 TORRINGTON LN|Tree Removal|51 Calendar Days|Jun 7 2025 4:22PM|SE|D|576N|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-17 16:22:46.0000000|3164838.5000000000|13792110.0000000000|10126 TORRINGTON LN|HOUSTON|TX|77075|0854750000005|2025-04-17 16:21:02.0000000|SOUTH BELT / ELLINGTON||SETH116|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Tree Removal 4/17/2025 11:22:46 AM||limbs are falling all over|Parks and Recreation 2500142344|20521981-2500142344|11567 WILLWOOD DR HOUSTON TX 77072|29.7141|-95.5822|Service Completed|2025-04-17 11:20:23.0000000|Apr 17 2025 2:50PM|Water Service - 20521981-2500142344 - 11567 WILLWOOD DR|Water Service|2 Calendar Days|Apr 19 2025 4:21PM|SW|F|529B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:21:14.0000000|3053238.2500000000|13823022.0000000000|11567 WILLWOOD DR|HOUSTON|TX|77072|1093970000002|2025-04-17 16:20:23.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:50:30 PM - Case # 20521981 -2500142344: All investig||NULL|4/17/2025 2:50:30 PM - Case # 20521981 -2500142344: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142343|2500142343|922 LOUISE ST HOUSTON TX 77009|29.8056|-95.3835|Routed|2025-04-17 11:20:21.0000000||Missed Garbage Pickup - 2500142343 - 922 LOUISE ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 4:24PM|NW|H|453T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 16:24:47.0000000|3115249.7500000000|13858188.0000000000|922 LOUISE ST|HOUSTON|TX|77009|0513480000015|2025-04-17 16:20:21.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Garbage Pickup 4/17/2025 11:24:47||Missed black trash / please make customer contact due to caller upset since this is a reoccurring issue|Solid Waste Management 2500142342|307229-2500142342|5635 PRAISE CT HOUSTON TX 77048|29.6303|-95.3333|Routed - Integrated|2025-04-17 11:20:09.0000000||Nuisance On Property - 307229-2500142342 - 5635 PRAISE CT|Nuisance On Property|180 Working Days|Jan 7 2026 5:21PM|SE|D|574K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 16:21:03.0000000|3133153.5000000000|13794966.0000000000|5635 PRAISE CT|HOUSTON|TX|77048|1258350030014|2025-04-17 16:20:09.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Nuisance On Property 4/17/2025 11:21:03 AM||5600 park village|Neighborhoods 2500142341|12697169-2500142341|3903 PINEMONT DR HOUSTON TX 77018|29.8409|-95.4421|Service Completed|2025-04-17 11:19:39.0000000|Apr 17 2025 1:23PM|Street Condition - 12697169-2500142341 - 3903 Pinemont Dr|Street Condition|30 Calendar Days|May 17 2025 4:19PM|NW|C|452E|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 16:19:39.0000000|3096291.5000000000|13870445.0000000000|3903 PINEMONT DR|HOUSTON|TX|77018|1468110010013|2025-04-17 16:19:39.0000000|CENTRAL NORTHWEST||NWTU116|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||The painted lane lines along Pinemont need to be repainted. For most of the length of Pinemont between TC Jester and Ella the dashed lines marking lanes have been worn off. The square reflectors are worn down and not reflecting headlights. Seeing where the|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Concern has previously been investigated and will be worked in FIFO order. Refer to previously investigated Service Request 12581609 2500142340|2500142340|3306 LAKE ST HOUSTON TX 77098|29.7354|-95.4202|Routed|2025-04-17 11:19:34.0000000||Parking Violation - 2500142340 - 3306 LAKE ST|Parking Violation|19 Calendar Days|May 6 2025 4:20PM|SW|C|492Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 16:20:03.0000000|3104399.5000000000|13832315.0000000000|3306 LAKE ST|HOUSTON|TX|77098|0730410020011|2025-04-17 16:19:34.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Parking Violation 4/17/2025 11:20:03 AM||parked by a fire hydrant|Parking Management 2500142339|2500142339||29.7584|-95.3698|Service Completed - Further Actions|2025-04-17 11:18:51.0000000|Apr 18 2025 10:45AM|MYR Correspondence - 2500142339|MYR Correspondence|7 Calendar Days|Apr 24 2025 4:19PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-17 16:19:05.0000000|0|0|||||none|2025-04-17 16:18:51.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||Invitation to Apply: 2025 Taipei City Scholarships for Foreign Learners of Chinese-for Houston USA|Mayor Office 2500142338|2500142338|5603 PARK VILLAGE DR HOUSTON TX 77048|29.6292|-95.335|Routed|2025-04-17 11:18:07.0000000||Trash Dumping or Illegal Dumpsite - 2500142338 - 5600 PARK VILLAGE DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 4:20PM|SE|D|574J|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 16:20:01.0000000|3132657.0000000000|13794676.0000000000|5603 PARK VILLAGE DR|HOUSTON|TX|77048|1258350030041|2025-04-17 16:18:07.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Trash Dumping or Illegal Dumpsite 4/17/2025||+++ ADDRESS WARNING +++Entered Address: 5600 PARK VILLAGE DRValidated Address: 5603 PARK VILLAGE DR - Address Id: 320585+++ ADDRESS WARNING +++5600 park village|Solid Waste Management 2500142337|2500142337|13331 ELLA VIEW LN HOUSTON TX 77067|29.9612|-95.4287|Service Completed|2025-04-17 11:18:01.0000000|Apr 18 2025 12:33PM|Liaison Comm - 2500142337 - 13331 ELLA VIEW LN|Liaison Comm|5 Working Days|Apr 24 2025 4:26PM|NW|B|372K|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 16:19:26.0000000|3099180.2500000000|13914297.0000000000|13331 ELLA VIEW LN|HOUSTON|TX|77067|1274200010013|2025-04-17 16:18:01.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|NEMO120|MONDAY|NE|NWMO-B-10|MONDAY-B|NW|S|3rd Tuesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||SR # 2500110390 add a can case overdue|Container department has been notified 2500142336|20521982-2500142336|589 WYCLIFFE DR HOUSTON TX 77079|29.7733|-95.5747|Routed - Integrated|2025-04-17 11:17:40.0000000||Restoration Due to Utility Work - 20521982-2500142336 - 589 WYCLIFFE DR|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 4:18PM|NW|G|489F|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 16:18:56.0000000|3055000.7500000000|13844608.0000000000|589 WYCLIFFE DR|HOUSTON|TX|77079|1373310010006|2025-04-17 16:17:40.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:46:54||portion of her fence has not been restored. please make contact./ still waiting for the fence to be completed.|Public Works 2500142335|20521978-2500142335|8214 BIGWOOD ST HOUSTON 77078|29.8559|-95.2755|Routed - Integrated|2025-04-17 11:17:26.0000000||Sewer Wastewater - 20521978-2500142335 - 8214 BIGWOOD ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 4:18PM|NE|B|455B|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-17 16:18:16.0000000|3148910.2500000000|13877558.0000000000|8214 BIGWOOD ST|HOUSTON||77078|0790550050060|2025-04-17 16:17:26.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:32:44||DO NOT RUN Per C. Tryals - Request a CTV on the Service to Check the Service to the Connection to Check the Integrity of the Newly Installed Service Line.|Public Works 2500142333|20521979-2500142333|4123 KELLING ST HOUSTON TX 77045|29.6291|-95.4403|Service Completed|2025-04-17 11:16:16.0000000|Apr 18 2025 2:36PM|Sewer Wastewater - 20521979-2500142333 - 4123 KELLING ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 4:17PM|SW|K|572J|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 16:17:13.0000000|3099204.2500000000|13793479.0000000000|4123 KELLING ST|HOUSTON|TX|77045|0892830000010|2025-04-17 16:16:16.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:34:58 PM - Case # 20521979 -2500142333: All investig||4123 KELLING|4/18/2025 2:34:58 PM - Case # 20521979 -2500142333: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142332|20521980-2500142332|11510 CHESSWOOD DR HOUSTON TX 77072|29.7152|-95.5803|Service Completed|2025-04-17 11:15:52.0000000|Apr 17 2025 2:42PM|Water Service - 20521980-2500142332 - 11510 CHESSWOOD DR|Water Service|2 Calendar Days|Apr 19 2025 4:17PM|SW|F|529B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:17:35.0000000|3053840.0000000000|13823440.0000000000|11510 CHESSWOOD DR|HOUSTON|TX|77072|1093990000016|2025-04-17 16:15:52.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:42:07 PM - Case # 20521980 -2500142332: All investig||NULL|4/17/2025 2:42:07 PM - Case # 20521980 -2500142332: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142331|12697166-2500142331|8462 BUCROFT ST HOUSTON TX 77029|29.7569|-95.276|Routed - Integrated|2025-04-17 11:14:44.0000000||Traffic Signs - 12697166-2500142331 - 8462 bucroft street|Traffic Signs|14 Working Days|May 7 2025 4:17PM|NE|B|495P|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 16:17:05.0000000|3149896.2500000000|13841574.0000000000|8462 BUCROFT ST|HOUSTON|TX|77029|0961250000001|2025-04-17 16:14:44.0000000|PLEASANTVILLE AREA||||NE|||NE|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:59:36||+++ ADDRESS WARNING +++Entered Address: 8462 bucroft streetValidated Address: 8462 BUCROFT ST - Address Id: 3112223+++ ADDRESS WARNING +++street name sign on Pleasantville Dr and Bucroft St is missing|Public Works 2500142330|12697167-2500142330|2902 STETSON LN HOUSTON TX 77043|29.8252|-95.5483|Routed - Integrated|2025-04-17 11:14:43.0000000||Street Hazard - 12697167-2500142330 - 2902 STETSON LN|Street Hazard|10 Calendar Days|Apr 27 2025 4:15PM|NW|A|450J|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 16:15:46.0000000|3062796.2500000000|13863732.0000000000|2902 STETSON LN|HOUSTON|TX|77043|1054490000010|2025-04-17 16:14:43.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR119|FRIDAY|NW|NWFR-A-09|FRIDAY-A|NW|S|4th Friday|NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/19/2025 00:59:41||I wanted to inform you that this storm sewer is the responsibility of the City of Houston. With this email I am reporting it over to them. 311 Please see below. HCFCD has received a service request regarding a failed storm sewer at 2902 STETSON LN (Facili|Public Works 2500142329|2500142329|10438 WOLBROOK ST HOUSTON 77016|29.8631|-95.3056|Routed|2025-04-17 11:14:41.0000000||Liaison Comm - 2500142329 - 10438 WOLBROOK ST|Liaison Comm|5 Working Days|Apr 24 2025 4:34PM|NE|B|414Z|311 HelpLine|Liaison Assistance|Liaison Comm|0|Active|2025-04-17 16:27:44.0000000|3139284.7500000000|13879875.0000000000|10438 WOLBROOK ST|HOUSTON||77016|0811700000593|2025-04-17 16:14:41.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Liaison Comm 4/17/2025 11:27:44 AM||Recycling Participation NEW - 2500092113 - 10438 WOLBROOK STNew Resident Container - 2500092109 - 10438 WOLBROOK STstill waiting on a can|311 HelpLine 2500142328|2500142328|10703 LANDSBURY DR HOUSTON TX 77099|29.7584|-95.3698|Routed|2025-04-17 11:14:30.0000000||Missed Garbage Pickup - 2500142328 - 10703 LANDSBURY DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 4:15PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 16:15:42.0000000|3055989.0000000000|13803022.0000000000|10703 LANDSBURY DR|HOUSTON|TX|77099|1126790000034|2025-04-17 16:14:30.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/17/2025 11:15:42 AM||missed garbage pick whole neighborhood is missed as well last 2 weeks 10703 lanceburry dr 77099. Please service citizen|Solid Waste Management 2500142327|20521974-2500142327|11558 WILLWOOD DR HOUSTON TX 77072|29.7145|-95.5819|Service Completed|2025-04-17 11:14:12.0000000|Apr 17 2025 2:48PM|Water Service - 20521974-2500142327 - 11558 WILLWOOD DR|Water Service|2 Calendar Days|Apr 19 2025 4:14PM|SW|F|529B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:14:58.0000000|3053321.0000000000|13823176.0000000000|11558 WILLWOOD DR|HOUSTON|TX|77072|1093980000033|2025-04-17 16:14:12.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:47:31 PM - Case # 20521974 -2500142327: Dear Custome||Out of wate|4/17/2025 2:47:31 PM - Case # 20521974 -2500142327: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142326|20521975-2500142326|11618 CHESSWOOD DR HOUSTON TX 77072|29.7151|-95.5833|Service Completed|2025-04-17 11:12:38.0000000|Apr 17 2025 2:38PM|Water Service - 20521975-2500142326 - 11618 CHESSWOOD DR|Water Service|2 Calendar Days|Apr 19 2025 4:13PM|SW|F|529B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:13:53.0000000|3052858.0000000000|13823395.0000000000|11618 CHESSWOOD DR|HOUSTON|TX|77072|1105290000004|2025-04-17 16:12:38.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:38:22 PM - Case # 20521975 -2500142326: All investig||whole neighborhood out of water|4/17/2025 2:38:22 PM - Case # 20521975 -2500142326: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142325|20521976-2500142325|12401 KATY FWY HOUSTON TX 77079|29.7837|-95.6074|Routed - Integrated|2025-04-17 11:12:23.0000000||Water Leak - 20521976-2500142325 - 12401 KATY FWY|Water Leak|10 Calendar Days|Apr 27 2025 4:13PM|NW|G|488D|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 16:13:49.0000000|3044497.2500000000|13848096.0000000000|12401 KATY FWY|HOUSTON|TX|77079|1086520000012|2025-04-17 16:12:23.0000000|MEMORIAL|HCID #4 (Energy Corridor)|||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Water Leak 4/17/2025 11:13:49 AM||12401 Katy Fwy Houston TX 77079water meter leakplease make contact with citizen states that it is urgent|Public Works 2500142324|20521977-2500142324|4211 NORTH FWY HOUSTON TX 77022|29.826|-95.3816|Service Completed|2025-04-17 11:12:05.0000000|Apr 17 2025 3:26PM|Water Main Valve - 20521977-2500142324 - 4211 NORTH FWY|Water Main Valve|5 Calendar Days|Apr 22 2025 4:13PM|NW|H|453K|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-17 16:13:13.0000000|3115632.5000000000|13865638.0000000000|4211 NORTH FWY|HOUSTON|TX|77022|0431590030326|2025-04-17 16:12:05.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|||NW|||NW|||NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:25:41 PM - Case # 20521977 -2500142324: All investig||The Private leak is flooding the building . Building is going to be demolished .Mr. Kiser is requesting supervisor contact at 4324254458|4/17/2025 3:25:41 PM - Case # 20521977 -2500142324: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142323|307228-2500142323|5319 BROOKMEADE DR HOUSTON TX 77045|29.6262|-95.4621|Routed - Integrated|2025-04-17 11:11:21.0000000||Nuisance On Property - 307228-2500142323 - 5319 brookmeade drive|Nuisance On Property|180 Working Days|Jan 7 2026 5:11PM|SW|K|571L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 16:11:29.0000000|3092311.7500000000|13792211.0000000000|5319 BROOKMEADE DR|HOUSTON|TX|77045|0902230000004|2025-04-17 16:11:21.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-B-08|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|180 Working Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 5319 brookmeade driveValidated Address: 5319 BROOKMEADE DR - Address Id: 283886+++ ADDRESS WARNING +++|Neighborhoods 2500142321|2500142321|2606 PARKDALE DR HOUSTON TX 77339|29.7584|-95.3698|Routed|2025-04-17 11:10:15.0000000||Parking Violation - 2500142321 - 2606 PARKDALE DR|Parking Violation|19 Calendar Days|May 6 2025 4:15PM|GNEHSA|E|336D|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 16:15:17.0000000|3167417.2500000000|13949344.1900000000|2606 PARKDALE DR|HOUSTON|TX|77339|1083950000060|2025-04-17 16:10:15.0000000|KINGWOOD AREA||||NE|||NE|Bear Branch Village Community Association||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 11:15:17 AM||veh parked on the streeet longer than a week. honda crv snt3524|Parking Management 2500142320|20521971-2500142320|1800 DISMUKE ST HOUSTON TX 77023|29.7229|-95.3204|Service Completed|2025-04-17 11:09:47.0000000|Apr 17 2025 11:40AM|Fire Hydrant - 20521971-2500142320 - 1800 DISMUKE ST|Fire Hydrant|12 Calendar Days|Apr 29 2025 4:11PM|SE|I|534C|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 16:11:47.0000000|3136189.2500000000|13828775.0000000000|1800 DISMUKE ST|HOUSTON|TX|77023|0410070220005|2025-04-17 16:09:47.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:40:05 AM - Case # 20521971 -2500142320: Dear Custom||JP Henderson Elementary is concerned they will lose water pressure/and or water. Mrs. Alrusan states a fire hyrdrant in front of school is gushing water|4/17/2025 11:40:05 AM - Case # 20521971 -2500142320: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500142318|20521972-2500142318|4141 NORTH FWY HOUSTON TX 77022|29.8257|-95.3812|Routed - Integrated|2025-04-17 11:08:44.0000000||Water Main Valve - 20521972-2500142318 - 4141 NORTH FWY|Water Main Valve|5 Calendar Days|Apr 22 2025 4:11PM|NW|H|453K|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-17 16:11:59.0000000|3115748.2500000000|13865510.0000000000|4141 NORTH FWY|HOUSTON|TX|77022|0431590030360|2025-04-17 16:08:44.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|||NW|||NW|||NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:20:49||The Private leak is flooding the building . Building is going to be demolished .Mr. Kiser is requesting supervisor contact at 4324254458|Public Works 2500142317|20521973-2500142317|10110 LOST TRAIL ST HOUSTON TX 77088|29.8879|-95.4872|Service Completed|2025-04-17 11:08:31.0000000|Apr 19 2025 10:42AM|Water Service - 20521973-2500142317 - 10110 LOST TRAIL ST|Water Service|2 Calendar Days|Apr 19 2025 4:09PM|NW|A|411K|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:09:33.0000000|3081479.5000000000|13887088.0000000000|10110 LOST TRAIL ST|HOUSTON|TX|77088|1105180000032|2025-04-17 16:08:31.0000000|GREATER INWOOD|Near Northwest MD|NWTU123|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 10:42:25 AM - Case # 20521973 -2500142317: An investig||low pressure since sunday pls help|4/19/2025 10:42:25 AM - Case # 20521973 -2500142317: An investigation has been completed and a leak was not found at this location. 2500142315|2500142315|4914 TRAIL LAKE DR HOUSTON 77045|29.6322|-95.4549|Routed|2025-04-17 11:07:18.0000000||Missed Heavy Trash Pickup - 2500142315 - 4914 TRAIL LAKE DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 4:14PM|SW|K|571M|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 16:07:58.0000000|3094520.5000000000|13794493.0000000000|4914 TRAIL LAKE DR|HOUSTON||77045|0922910000015|2025-04-17 16:07:18.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500142314|20521970-2500142314|6426 BUFORD ST HOUSTON TX 77023|29.7072|-95.3091|Service Completed|2025-04-17 11:06:59.0000000|Apr 18 2025 2:52PM|Water Main Valve - 20521970-2500142314 - 6426 BUFORD ST|Water Main Valve|5 Calendar Days|Apr 22 2025 4:08PM|SE|I|534H|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-17 16:08:14.0000000|3139962.2500000000|13823153.0000000000|6426 BUFORD ST|HOUSTON|TX|77023|0071630000015|2025-04-17 16:06:59.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:52:21 PM - Case # 20521970 -2500142314: All investig||requesting to replace broken valve|4/18/2025 2:52:21 PM - Case # 20521970 -2500142314: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142313|2500142313|6102 YARWELL DR HOUSTON TX 77096|29.6704|-95.4983|Routed|2025-04-17 11:06:58.0000000||Missed Yard Waste Pickup - 2500142313 - 6102 YARWELL DR|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 4:07PM|SW|C|530V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 16:07:43.0000000|3080323.5000000000|13807950.0000000000|6102 YARWELL DR|HOUSTON|TX|77096|0963790000001|2025-04-17 16:06:58.0000000|MEYERLAND AREA|HCID #5 (Brays Oaks)|SWTU112|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Yard Waste Pickup 4/17/2025 11:07:43||on braeswick dr|Solid Waste Management 2500142312|2500142312|8400 HIRSCH RD HOUSTON 77016|29.8374|-95.3248|Service Completed|2025-04-17 11:06:27.0000000|Apr 18 2025 9:21AM|MAO General - 2500142312 - 8400 HIRSCH RD|MAO General|14 Working Days|May 7 2025 4:08PM|NE|B|454F|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-17 16:08:22.0000000|3133501.0000000000|13870346.0000000000|8400 HIRSCH RD|HOUSTON||77016|0402510000029|2025-04-17 16:06:27.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||Cemetery that needs to be mowed4-16-25Constituent called and spoke to CL and wanted update on 311 case.4-16-25Cl did a site visit and took pictures4-16-25 CL sent email to IPS for further assistance. -email attached4-17-25 CL provided pictures to IPS from|Neighborhoods 2500142311|12697164-2500142311|3210 WHITE OAK DR HOUSTON TX 77007|29.7817|-95.3923|Routed - Integrated|2025-04-17 11:05:53.0000000||Drainage - 12697164-2500142311 - 3210 WHITE OAK DR|Drainage|30 Calendar Days|May 17 2025 4:06PM|NW|C|493A|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 16:06:48.0000000|3112712.0700000000|13849431.1300000000|3210 WHITE OAK DR|HOUSTON|TX|77007|0210130000011|2025-04-17 16:05:53.0000000|GREATER HEIGHTS||NWTH116|THURSDAY|NW|NETH-B-09|THURSDAY-B|NE||3rd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:11:35||Tree debris blocking drain|Public Works 2500142310|2500142310|8050 HALL VIEW DR HOUSTON TX 77075|29.6017|-95.2758|Routed|2025-04-17 11:05:16.0000000||Heavy Trash Code Violation - 2500142310 - 8050 HALL VIEW DR|Heavy Trash Code Violation|25 Working Days|May 22 2025 4:17PM|SE|I|575X|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 16:10:34.0000000|3151736.0600000000|13785149.8300000000|8050 HALL VIEW DR|HOUSTON|TX|77075|1297870010002|2025-04-17 16:05:16.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE||4th Monday|SE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/17/2025 11:10:||The trash dumping is at the entrance of Hall Park Place|Solid Waste Management 2500142309|2500142309|3210 BRACKENRIDGE ST HOUSTON 77026|29.792|-95.3409|Routed|2025-04-17 11:04:20.0000000||SWM Escalation - 2500142309 - 3210 BRACKENRIDGE ST|SWM Escalation|3 Working Days|Apr 22 2025 4:11PM|NE|B|454W|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 16:04:40.0000000|3128917.2500000000|13853666.0000000000|3210 BRACKENRIDGE ST|HOUSTON||77026|0610670020006|2025-04-17 16:04:20.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/17/2025 11:04:40 AM||3333930616223210 BRACKENRIDGE ST|Solid Waste Management 2500142308|2500142308|6429 ROWAN LN HOUSTON TX 77074|29.6994|-95.4968|Service Completed|2025-04-17 11:04:11.0000000|Apr 17 2025 3:22PM|Water/Sewer/Drainage Billing - 2500142308 - 6429 ROWAN LN|Water/Sewer/Drainage Billing|14 Calendar Days|May 1 2025 4:06PM|SW|J|530M|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-17 16:06:26.0000000|3080505.7500000000|13818508.0000000000|6429 ROWAN LN|HOUSTON|TX|77074|0833880000001|2025-04-17 16:04:11.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|W/S/D Case 2400436570 has been closed with the following: Recei||ACCOUNT# 18291776175- Her latest bill was higher than usual and would like investigation04191011-BA-0.625|W/S/D Case 2400436570 has been closed with the following: Received a call from xxx-xxx-xxxx and spoke with Norma Robinson. She states she is being charged twice in one month and she cannot afford the bill. I asked her to provide the date of the bills that 2500142307|2500142307|10826 OVERLEA DR HOUSTON 77089|29.6167|-95.2264|Routed|2025-04-17 11:03:53.0000000||SWM Escalation - 2500142307 - 10826 OVERLEA DR|SWM Escalation|3 Working Days|Apr 22 2025 4:12PM|SE|D|576T|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 16:05:07.0000000|3167270.0000000000|13791128.0000000000|10826 OVERLEA DR|HOUSTON||77089|0971390000008|2025-04-17 16:03:53.0000000|SOUTH BELT / ELLINGTON||SETH116|THURSDAY|SE|SWTH-B-03|THURSDAY-B|SW|S|2nd Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created SWM Escalation 4/17/2025 11:05:07 AM||damaged by SW truck|Solid Waste Management 2500142306|20521967-2500142306|4323 BANEWAY DR HOUSTON TX 77072|29.7103|-95.5803|Service Completed|2025-04-17 11:03:48.0000000|Apr 17 2025 4:08PM|Water Service - 20521967-2500142306 - 4323 BANEWAY DR|Water Service|2 Calendar Days|Apr 19 2025 4:05PM|SW|F|529F|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:05:08.0000000|3053874.7500000000|13821683.0000000000|4323 BANEWAY DR|HOUSTON|TX|77072|1014220000124|2025-04-17 16:03:48.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:06:53 PM - Case # 20521967 -2500142306: All investig||NULL|4/17/2025 4:06:53 PM - Case # 20521967 -2500142306: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142305|307227-2500142305|1003 AHRENS ST HOUSTON TX 77017|29.6908|-95.2427|Routed - Integrated|2025-04-17 11:03:14.0000000||Nuisance On Property - 307227-2500142305 - 1003 AHRENS ST|Nuisance On Property|180 Working Days|Jan 7 2026 5:04PM|SE|E|536N|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 16:04:07.0000000|3161233.7500000000|13817870.0000000000|1003 AHRENS ST|HOUSTON|TX|77017|0771770020018|2025-04-17 16:03:14.0000000|MEADOWBROOK / ALLENDALE||SEMO121|MONDAY|SE|SEMO-B-07|MONDAY-B|SE|S|1st Monday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Nuisance On Property 4/17/2025 11:04:0||high weeds|Neighborhoods 2500142304|20521968-2500142304|4327 BELLE PARK DR HOUSTON TX 77072|29.7102|-95.5822|Service Completed|2025-04-17 11:02:59.0000000|Apr 17 2025 4:12PM|Water Service - 20521968-2500142304 - 4327 BELLE PARK DR|Water Service|2 Calendar Days|Apr 19 2025 4:05PM|SW|F|529F|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:05:47.0000000|3053288.5000000000|13821612.0000000000|4327 BELLE PARK DR|HOUSTON|TX|77072|1014240000167|2025-04-17 16:02:59.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:11:54 PM - Case # 20521968 -2500142304: All investig||NULL|4/17/2025 4:11:54 PM - Case # 20521968 -2500142304: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142303|2500142303|4114 MCDERMED DR HOUSTON TX 77025|29.6689|-95.4447|Routed|2025-04-17 11:02:27.0000000||Container Repair - 2500142303 - 4114 MCDERMED DR|Container Repair|10 Calendar Days|Apr 27 2025 4:05PM|SW|K|532W|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 16:05:36.0000000|3097369.7500000000|13807911.0000000000|4114 MCDERMED DR|HOUSTON|TX|77025|0771740130265|2025-04-17 16:02:27.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Container Repair 4/17/2025 11:05:36 A||trash can lid broke off fell in truck|Solid Waste Management 2500142302|2500142302|10747 SENECA ST HOUSTON 77016|29.8706|-95.3024|Routed|2025-04-17 11:02:20.0000000||SWM Escalation - 2500142302 - 10747 SENECA ST|SWM Escalation|3 Working Days|Apr 22 2025 4:10PM|NE|B|414V|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 16:03:28.0000000|3140211.5000000000|13882605.0000000000|10747 SENECA ST|HOUSTON||77016|0420540000229|2025-04-17 16:02:20.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created SWM Escalation 4/17/2025 11:03:28 AM||Citizen states that he never received the replacement can requested previously 430131881087|Solid Waste Management 2500142301|2500142301|4802 LOCKWOOD DR HOUSTON 77026|29.8042|-95.3166|Service Completed|2025-04-17 11:01:53.0000000|Apr 18 2025 9:20AM|MAO General - 2500142301 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 7 2025 4:04PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-17 16:04:36.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON||77026|0651240440623|2025-04-17 16:01:53.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||4-16-25Constituent came in wanting assistance with a tires that need to be picked up. Cl contacted Fred from District B for further assistance. 4-16-25Consituent wanted assistance with tree limb removal for senior cititizens Cl provided her with Council o|Neighborhoods 2500142300|20521969-2500142300|8922 BERTWOOD ST HOUSTON TX 77016|29.8427|-95.3096|Service Completed|2025-04-17 11:01:34.0000000|Apr 17 2025 2:52PM|Sewer Wastewater - 20521969-2500142300 - 8922 BERTWOOD ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 4:06PM|NE|B|454H|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 16:06:17.0000000|3138251.2500000000|13872417.0000000000|8922 BERTWOOD ST|HOUSTON|TX|77016|0700530120011|2025-04-17 16:01:34.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:51:38 PM - Case # 20521969 -2500142300: All investig||although coh said there is no odor outside the caller states the odor is on the inside of her home from the toilets tub sink. states the odor is so strong they have to wear mask inside the home and is a health issue//asking to please help with issue|4/17/2025 2:51:38 PM - Case # 20521969 -2500142300: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142299|12697160-2500142299|9688 WESTHEIMER RD HOUSTON TX 77063|29.7372|-95.5389|Service Completed|2025-04-17 11:01:27.0000000|Apr 18 2025 11:39AM|Street Condition - 12697160-2500142299 - WESTHEIMER RD S GESSNER RD|Street Condition|30 Calendar Days|May 17 2025 4:02PM|SW|G|490S|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 16:02:29.0000000|3066784.2500000000|13831898.0000000000|9688 WESTHEIMER RD|HOUSTON|TX|77063|1049110000001|2025-04-17 16:01:27.0000000|MID WEST|Westchase MD|||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD S GESSNER RDValidated Address: 9688 WESTHEIMER RD - Address Id: 2091611+++ ADDRESS WARNING +++large pothole at westheimer and gessner rd|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Referred to TX Dot for repairs. 2500142298|20521965-2500142298|11567 CHESSWOOD DR HOUSTON TX 77072|29.7147|-95.5822|Service Completed|2025-04-17 11:01:03.0000000|Apr 18 2025 4:46PM|Water Service - 20521965-2500142298 - 11567 CHESSWOOD DR|Water Service|2 Calendar Days|Apr 19 2025 4:02PM|SW|F|529B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:02:25.0000000|3053227.0000000000|13823262.0000000000|11567 CHESSWOOD DR|HOUSTON|TX|77072|1093980000002|2025-04-17 16:01:03.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:45:19 PM - Case # 20521965 -2500142298: All investig||low water for neighborhood|4/18/2025 4:45:19 PM - Case # 20521965 -2500142298: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142297|12697163-2500142297|3529 DABNEY ST HOUSTON TX 77026|29.7917|-95.3105|Service Completed|2025-04-17 11:01:02.0000000|Apr 18 2025 12:15PM|Traffic Signs - 12697163-2500142297 - 3529 DABNEY ST|Traffic Signs|14 Working Days|May 7 2025 4:06PM|NE|B|454Z|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 16:06:20.0000000|3138624.0300000000|13853979.6800000000|3529 DABNEY ST|HOUSTON|TX|77026|0641980000023|2025-04-17 16:01:02.0000000|GREATER FIFTH WARD||NEFR112|FRIDAY|NE|NEFR-B-07|FRIDAY-B|NE||1st Thursday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||Stop sign down at the nearest cross section Inspector LaDay xxx-xxx-xxxx|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance complete 2500142296|12697165-2500142296|9293 AIRPORT BLVD HOUSTON TX 77017|29.6525|-95.2518|Routed - Integrated|2025-04-17 11:00:56.0000000||Traffic Signs - 12697165-2500142296 - AIRPORT BLVD GULF FWY|Traffic Signs|14 Working Days|May 7 2025 4:12PM|SE|I|575D|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 16:12:20.0000000|3158640.7500000000|13803914.0000000000|9293 AIRPORT BLVD|HOUSTON|TX|77017|0342030030159|2025-04-17 16:00:56.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:59:33||+++ ADDRESS WARNING +++Entered Address: AIRPORT BLVD GULF FWYValidated Address: 9293 AIRPORT BLVD - Address Id: 2022077+++ ADDRESS WARNING +++airport blvd and 45 sexplicit content advertised yellow sign with red lettering states "Need a lawyer? put my na|Public Works 2500142295|2500142295|1415 W GULF BANK RD HOUSTON TX 77088|29.8872|-95.4222|Routed|2025-04-17 11:00:38.0000000||Health Code - 2500142295 - 1415 W GULF BANK RD|Health Code|55 Calendar Days|Jun 11 2025 4:00PM|NW|B|412Q|Health|Environmental Health|Health Code|0|Active|2025-04-17 16:00:38.0000000|3102087.7500000000|13887486.0000000000|1415 W GULF BANK RD|HOUSTON|TX|77088|1020520000123|2025-04-17 16:00:38.0000000|ACRES HOME||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Health Code 4/17/2025 11:00:38 AM||mold is all over in the apartment. Roaches are also in the apartment. Citizen is also in the hospital because the mold got into her lungs from being in the apartment for so long. Citizen states garbage disposal has a foul smell. Also the water is dirty and|Health 2500142294|2500142294||29.7584|-95.3698|Routed|2025-04-17 10:59:59.0000000||MYR HLT - 2500142294|MYR HLT|14 Calendar Days|May 1 2025 4:00PM||||Mayor Office|Mayor Mail|MYR HLT|0|Active|2025-04-17 16:00:21.0000000|0|0|||||none|2025-04-17 15:59:59.0000000||||||||||||HLT Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||citizen has ongoing concerns with odor from Waster Water Treatment facility on Mangum|Mayor Office 2500142293|12697161-2500142293|4413 ALEDO ST HOUSTON TX 77051|29.6676|-95.3614|Routed - Integrated|2025-04-17 10:59:57.0000000||Drainage - 12697161-2500142293 - 4413 ALEDO ST|Drainage|30 Calendar Days|May 17 2025 4:00PM|SE|D|533Y|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 16:00:38.0000000|3123803.5000000000|13808254.0000000000|4413 ALEDO ST|HOUSTON|TX|77051|0761950090112|2025-04-17 15:59:57.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:07:42||ditches need to be regraded.|Public Works 2500142292|20521966-2500142292|11534 BELLERIVE DR HOUSTON TX 77072|29.7125|-95.581|Service Completed|2025-04-17 10:59:47.0000000|Apr 17 2025 3:33PM|Water Service - 20521966-2500142292 - 11534 BELLERIVE DR|Water Service|2 Calendar Days|Apr 19 2025 4:01PM|SW|F|529B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 16:01:50.0000000|3053622.0000000000|13822468.0000000000|11534 BELLERIVE DR|HOUSTON|TX|77072|1086550000027|2025-04-17 15:59:47.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:32:23 PM - Case # 20521966 -2500142292: All investig||NULL|4/17/2025 3:32:23 PM - Case # 20521966 -2500142292: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142291|2500142291|4410 REED RD HOUSTON TX 77051|29.6573|-95.3607|Service Completed|2025-04-17 10:59:26.0000000|Apr 17 2025 10:59AM|MAO General - 2500142291 - 4410 REED RD|MAO General|14 Working Days|May 7 2025 3:59PM|SE|D|573C|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-17 15:59:31.0000000|3124170.2500000000|13804529.0000000000|4410 REED RD|HOUSTON|TX|77051|1440800010001|2025-04-17 15:59:26.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Friday|SE|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||The constituent called to request who the supervisor for the Community Liaison at the Sunnyside Multiservice Center was. CL Peugh gave the constituent the contact information via telephone on 4/17/25.|Neighborhoods 2500142290|2500142290|4802 LOCKWOOD DR HOUSTON 77026|29.8042|-95.3166|Service Completed|2025-04-17 10:59:14.0000000|Apr 18 2025 9:19AM|MAO General - 2500142290 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 7 2025 4:01PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-17 16:01:36.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON||77026|0651240440623|2025-04-17 15:59:14.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||4-16-25Constituent came in wanting assistance with a tires that need to be picked up. Cl contacted Fred from District B for further assistance. 4-16-25Consituent wanted assistance with tree limb removal for senior cititizens Cl provided her with Council o|Neighborhoods 2500142289|2500142289|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-17 10:58:48.0000000|Apr 18 2025 9:19AM|MAO General - 2500142289 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 7 2025 3:58PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-17 15:58:48.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-17 15:58:48.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||4-16-25Consituent came in wanting assistance with a tires that need to be picked up. Cl contacted Fred from District B for further assistance.|Neighborhoods 2500142288|2500142288|8607 DALLAS ACORN AVE HOUSTON TX 77078|29.8522|-95.2669|Routed|2025-04-17 10:58:11.0000000||Container Replacement - 2500142288 - 8607 DALLAS ACORN ST|Container Replacement|10 Calendar Days|Apr 27 2025 4:00PM|NE|B|455C|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 16:00:23.0000000|3151691.0000000000|13876354.0000000000|8607 DALLAS ACORN AVE|HOUSTON|TX|77078|1275390020020|2025-04-17 15:58:11.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Container Replacement 4/17/2025 11:00:23||+++ ADDRESS WARNING +++Entered Address: 8607 DALLAS ACORN STValidated Address: 8607 DALLAS ACORN AVE - Address Id: 486818+++ ADDRESS WARNING +++432839326027|Solid Waste Management 2500142287|12697159-2500142287|5808 VAN FLEET ST HOUSTON TX 77033|29.6736|-95.3353|Routed - Integrated|2025-04-17 10:57:49.0000000||Street Condition - 12697159-2500142287 - 5808 VAN FLEET ST|Street Condition|30 Calendar Days|May 17 2025 3:59PM|SE|D|534S|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 15:59:05.0000000|3132019.7500000000|13810701.0000000000|5808 VAN FLEET ST|HOUSTON|TX|77033|1385840010002|2025-04-17 15:57:49.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:03:36||all the way down to 5812 Van Fleet|Public Works 2500142285|33617-2500142285|450 EL DORADO BLVD HOUSTON TX 77598|29.5587|-95.1426|Service Completed|2025-04-17 10:55:23.0000000|Apr 18 2025 1:10PM|Fire Code Complaint - 33617-2500142285 - 450 EL DORADO BLVD|Fire Code Complaint|4 Calendar Days|Apr 21 2025 4:00PM|SE|E|618N|Houston Fire Department|Fire Prevention|Fire Code Complaint|1|Resolved|2025-04-17 16:00:28.0000000|3194564.8800000000|13770908.5900000000|450 EL DORADO BLVD|HOUSTON|TX|77598|0451010000120|2025-04-17 15:55:23.0000000|CLEAR LAKE||||SE|||SE|||SE||FULL|4 Calendar Days|Portal|2025-04-20 11:15:04.1430000|SR was closed in IPS.||Fire Department went to this complex and left the gate open need assistance closing the gate.|SR was closed in IPS. 2500142284|12697162-2500142284|ROMANS ST HARDING ST HOUSTON TX 77012|29.7097|-95.2735|Service Completed|2025-04-17 10:55:14.0000000|Apr 18 2025 12:15PM|Traffic Signs - 12697162-2500142284 - ROMANS ST HARDING ST|Traffic Signs|14 Working Days|May 7 2025 4:00PM|SE|I|535F|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 16:00:19.0000000|3151273.9800000000|13824367.6700000000|ROMANS ST HARDING ST|HOUSTON|TX|77012|0550420000001|2025-04-17 15:55:14.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-04|MONDAY-B|SE||1st Tuesday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||At the corner of Roman and Hading an 18 wheeler couldn't make the turn and scrapped the stop sign and rotated it 90 degrees|Resolution :07. Investigation / Inspection completedClose Comments :No Comment is written 2500142283|12697158-2500142283|9578 SOUTHWEST FWY HOUSTON TX 77074|29.6758|-95.5426|Service Completed|2025-04-17 10:54:23.0000000|Apr 17 2025 1:23PM|Traffic Markings - 12697158-2500142283 - SOUTHWEST FWY BISSONNET ST|Traffic Markings|28 Calendar Days|May 15 2025 3:55PM|SW|J|530S|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-17 15:55:37.0000000|3066229.7500000000|13809571.0000000000|9578 SOUTHWEST FWY|HOUSTON|TX|77074|none|2025-04-17 15:54:23.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: SOUTHWEST FWY BISSONNET STValidated Address: 9578 SOUTHWEST FWY - Address Id: 3000472+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Concern has previously been investigated and will be worked in FIFO order. Refer to previously investigated Service Request 12532433 2500142282|20521964-2500142282|1333 GESSNER DR HOUSTON TX 77055|29.7924|-95.5451|Service Completed|2025-04-17 10:53:13.0000000|Apr 18 2025 9:18AM|Water Quality - 20521964-2500142282 - 1333 GESSNER DR|Water Quality|4 Calendar Days|Apr 21 2025 4:00PM|NW|A|450W|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-17 16:00:16.0000000|3064169.7500000000|13851833.0000000000|1333 GESSNER DR|HOUSTON|TX|77055|1041610000022|2025-04-17 15:53:13.0000000|SPRING BRANCH WEST|Spring Branch MD|||NW|||NE|||NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:18:12 AM - Case # 20521964 -2500142282: All investig||SUITE c1 AND c3 are experiencing contaminated water with black particles wants a heads up call 2 7133204918 upon arrival|4/18/2025 9:18:12 AM - Case # 20521964 -2500142282: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142281|2500142281|7922 FAWN TERRACE DR HOUSTON TX 77071|29.6466|-95.5165|Service Completed|2025-04-17 10:53:05.0000000|Apr 17 2025 11:09AM|Missed Heavy Trash Pickup - 2500142281 - 7922 FAWN TERRACE DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 4:03PM|SW|K|570G|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-17 15:56:14.0000000|3074805.0000000000|13799134.0000000000|7922 FAWN TERRACE DR|HOUSTON|TX|77071|1080530000031|2025-04-17 15:53:05.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH104|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Please see issue reported in Routeware. Pile is over the limit a||7922 FAWN TERRACE DR please return to pick up the rest of the trash. She is a senior citizen and did not know there was a restriction of trash she could set out.|Please see issue reported in Routeware. Pile is over the limit and is too close to mailbox on 4/17/25. 2500142280|20521962-2500142280|4719 COKE ST HOUSTON TX 77020|29.7683|-95.3225|Routed - Integrated|2025-04-17 10:51:45.0000000||Water Leak - 20521962-2500142280 - 4719 COKE ST|Water Leak|10 Calendar Days|Apr 27 2025 3:52PM|NE|B|494L|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 15:52:38.0000000|3135027.5000000000|13845223.0000000000|4719 COKE ST|HOUSTON|TX|77020|0610490200014|2025-04-17 15:51:45.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:06:48||4719 Coke St|Public Works 2500142279|20521963-2500142279|6422 HANLEY LN HOUSTON TX 77016|29.8783|-95.2934|Service Completed|2025-04-17 10:51:42.0000000|Apr 17 2025 2:20PM|Water Leak - 20521963-2500142279 - 6422 HANLEY LN|Water Leak|10 Calendar Days|Apr 27 2025 3:53PM|NE|B|415S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 15:53:07.0000000|3142975.7500000000|13885522.0000000000|6422 HANLEY LN|HOUSTON|TX|77016|0914170000013|2025-04-17 15:51:42.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-05|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:19:10 PM - Case # 20521963 -2500142279: All investig||NULL|4/17/2025 2:19:10 PM - Case # 20521963 -2500142279: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142278|307226-2500142278|3502 YUPON ST HOUSTON TX 77006|29.7411|-95.3959|Routed - Integrated|2025-04-17 10:49:34.0000000||Nuisance On Property - 307226-2500142278 - 3502 YUPON ST|Nuisance On Property|180 Working Days|Jan 7 2026 4:50PM|SW|C|493S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 15:50:41.0000000|3112040.5000000000|13834636.0000000000|3502 YUPON ST|HOUSTON|TX|77006|1332630010001|2025-04-17 15:49:34.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Nuisance On Property 4/17/2025 10:50:4||3502 yupon|Neighborhoods 2500142276|2500142276|4203 FREETON ST HOUSTON TX 77034|29.6469|-95.2089|Routed|2025-04-17 10:49:04.0000000||Container Repair - 2500142276 - 4203 FREETON ST|Container Repair|10 Calendar Days|Apr 27 2025 3:51PM|SE|E|576H|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 15:51:49.0000000|3172470.5000000000|13802272.0000000000|4203 FREETON ST|HOUSTON|TX|77034|0890110000001|2025-04-17 15:49:04.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Container Repair 4/17/2025 10:51:49 AM||might need a new can|Solid Waste Management 2500142275|2500142275|2317 MILLS ST HOUSTON 77026|29.7778|-95.3461|Routed|2025-04-17 10:48:48.0000000||HPW Escalation - 2500142275 - 2317 MILLS ST|HPW Escalation|3 Working Days|Apr 22 2025 3:57PM|NE|B|494E|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-17 15:50:19.0000000|3127421.5000000000|13848443.0000000000|2317 MILLS ST|HOUSTON||77026|0151960000007|2025-04-17 15:48:48.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created HPW Escalation 4/17/2025 10:50:19 AM||2317 mills|Public Works 2500142274|2500142274|815 HOLMES RD HOUSTON TX 77045|29.6595|-95.4249|Routed|2025-04-17 10:48:26.0000000||Trash Dumping or Illegal Dumpsite - 2500142274 - 815 HOLMES RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 3:53PM|SW|K|532X|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 15:53:28.0000000|3103738.1300000000|13804686.1600000000|815 HOLMES RD|HOUSTON|TX|77045|1398640010001|2025-04-17 15:48:26.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/17/2025||Furniture and trash dumped on the sidewalk and roadway|Solid Waste Management 2500142273|307225-2500142273|9220 GULF FWY HOUSTON 77017|29.6543|-95.2534|Routed - Integrated|2025-04-17 10:48:13.0000000||Minimum Standards - 307225-2500142273 - 9220 GULF FWY|Minimum Standards|153 Working Days|Nov 25 2025 4:55PM|SE|I|575D|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-17 15:48:27.0000000|3158250.6100000000|13804513.6000000000|9220 GULF FWY|HOUSTON||77017|0342030030276|2025-04-17 15:48:13.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE||FULL|153 Working Days|Portal|2025-04-20 11:15:04.1430000|none||high weeds|Neighborhoods 2500142272|20521960-2500142272|5967 WESTOVER ST HOUSTON TX 77033|29.6636|-95.3254|Service Completed|2025-04-17 10:47:39.0000000|Apr 17 2025 11:38AM|Water Leak - 20521960-2500142272 - 5967 WESTOVER ST|Water Leak|10 Calendar Days|Apr 27 2025 3:49PM|SE|D|534X|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 15:49:57.0000000|3135300.7500000000|13807159.0000000000|5967 WESTOVER ST|HOUSTON|TX|77033|0790080180018|2025-04-17 15:47:39.0000000|SOUTH PARK||SEFR103|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:36:56 AM - Case # 20521960 -2500142272: An investig||water leak from meter 5967 westover st|4/17/2025 11:36:56 AM - Case # 20521960 -2500142272: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142271|2500142271|839 CREAGER ST HOUSTON TX 77034|29.6512|-95.2351|Service Completed|2025-04-17 10:47:07.0000000|Apr 19 2025 4:39PM|Missed Garbage Pickup - 2500142271 - 839 CREAGER ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 3:48PM|SE|E|576A|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 15:48:12.0000000|3164102.2500000000|13803570.0000000000|839 CREAGER ST|HOUSTON|TX|77034|0810720000030|2025-04-17 15:47:07.0000000|EDGEBROOK AREA||SETH119|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: Serviced||missed trash- per Routeware completed.|Completed by Robert Lonzo. Notes: Serviced 2500142270|2500142270||29.7584|-95.3698|Service Completed - Further Actions|2025-04-17 10:46:29.0000000|Apr 17 2025 10:58AM|MYR Communications - 2500142270|MYR Communications|10 Calendar Days|Apr 27 2025 3:46PM||||Mayor Office|Mayor Mail|MYR Communications|1|Resolved|2025-04-17 15:46:57.0000000|0|0|||||none|2025-04-17 15:46:29.0000000||||||||||||MYR Communication||10 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||citizen requesting information about Mayor's Staff|Mayor Office 2500142268|20521961-2500142268|931 REDAN ST HOUSTON TX 77009|29.7899|-95.3834|Service Completed|2025-04-17 10:46:01.0000000|Apr 18 2025 4:26PM|Water Leak - 20521961-2500142268 - 931 Redan St|Water Leak|10 Calendar Days|Apr 27 2025 3:46PM|NW|H|493B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 15:46:01.0000000|3115459.2500000000|13852502.0000000000|931 REDAN ST|HOUSTON|TX|77009|0513740000019|2025-04-17 15:46:01.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/18/2025 4:25:25 PM - Case # 20521961 -2500142268: An investiga||Water leak from meter. Neighbors have also submitted a ticket that has been closed - but I don't see a resolution. Is this something the city can fix?|4/18/2025 4:25:25 PM - Case # 20521961 -2500142268: An investigation has been completed and a leak was not found at this location. 2500142267|12697157-2500142267|1900 MAIN ST HOUSTON TX 77002|29.75|-95.3708|Routed - Integrated|2025-04-17 10:45:48.0000000||Street Condition - 12697157-2500142267 - 1900 MAIN ST|Street Condition|30 Calendar Days|May 17 2025 3:50PM|NW|I|493Q|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 15:50:05.0000000|3119911.0000000000|13838119.0000000000|1900 MAIN ST|HOUSTON|TX|77002|1229390010001|2025-04-17 15:45:48.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:53:43||Mr. Thompson states there has been no repairs in previous case. REF: Pothole - 12696199-2500135672 - 1801 Main StPothole in the northbound lane of Main St just across St Joseph Prkwy Pothole is directionally across from the METRO Building|Public Works 2500142266|2500142266|1006 HESLEP ST HOUSTON TX 77009|29.7972|-95.3766|Routed|2025-04-17 10:45:33.0000000||Missed Recycling Pickup - 2500142266 - 1006 HESLEP ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 3:50PM|NW|H|453X|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 15:50:36.0000000|3117537.2500000000|13855228.0400000000|1006 HESLEP ST|HOUSTON|TX|77009|0331380050007|2025-04-17 15:45:33.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW||1st Friday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/17/2025 10:50:36||Looks like they knocked over the bin and didn't empty the contents. Others on my street had theirs picked up.|Solid Waste Management 2500142265|221284-2500142265|2120 SUL ROSS ST HOUSTON TX 77098|29.7377|-95.4117|Routed - Integrated|2025-04-17 10:44:36.0000000||Tree Trim - 221284-2500142265 - 2142 1/2 SUL ROSS ST|Tree Trim|75 Calendar Days|Jul 1 2025 3:47PM|SW|C|492U|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 15:47:16.0000000|3107082.5000000000|13833308.0000000000|2120 SUL ROSS ST|HOUSTON|TX|77098|0630750010020|2025-04-17 15:44:36.0000000|GREENWAY / UPPER KIRBY AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Tree Trim 4/17/2025 10:47:16 AM||+++ ADDRESS WARNING +++Entered Address: 2142 1/2 SUL ROSS STValidated Address: 2120 SUL ROSS ST - Address Id: 644920+++ ADDRESS WARNING +++3 palm trees by pool need trimming may fall on garage apartment behind main home|Parks and Recreation 2500142264|2500142264|6420 INNSBRUCK MEADOWS LN HOUSTON TX 77048|29.6131|-95.3068|Routed|2025-04-17 10:44:32.0000000||Water Meter - 2500142264 - 6420 INNSBRUCK MEADOWS LN|Water Meter|14 Calendar Days|May 1 2025 3:46PM|SE|D|574V|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-17 15:46:35.0000000|3141779.7500000000|13788997.0000000000|6420 INNSBRUCK MEADOWS LN|HOUSTON|TX|77048|1399400010036|2025-04-17 15:44:32.0000000|MINNETEX||SEFR123|FRIDAY|SE|SEFR-B-07|FRIDAY-B|SE|S|4th Monday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Water Meter 4/17/2025 10:46:35 AM||meter lid has crack / meter is facing house- on the left|Public Works 2500142263|2500142263|504 SAMPSON ST HOUSTON TX 77003|29.7483|-95.3418|Service Completed|2025-04-17 10:44:11.0000000|Apr 17 2025 10:50AM|Building Code Violation - 2500142263 - 504 SAMPSON ST|Building Code Violation|7 Calendar Days|Apr 24 2025 3:46PM|NE|H|494N|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-17 15:46:30.0000000|3129128.7500000000|13837766.0000000000|504 SAMPSON ST|HOUSTON|TX|77003|0022680010004|2025-04-17 15:44:11.0000000|SECOND WARD|East End MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|This address has an active project with multiple permits bought||NULL|This address has an active project with multiple permits bought that are subject to field inspections. This task is closed. 2500142262|2500142262|12000 MARTIN LUTHER KING BLVD HOUSTON TX 77048|29.6303|-95.3415|Routed|2025-04-17 10:43:52.0000000||Health Code - 2500142262 - 12000 MARTIN LUTHER KING BLVD|Health Code|55 Calendar Days|Jun 11 2025 3:48PM|SE|D|574J|Health|Environmental Health|Health Code|0|Active|2025-04-17 15:48:14.0000000|3130565.2500000000|13794902.0000000000|12000 MARTIN LUTHER KING BLVD|HOUSTON|TX|77048|0450780000285|2025-04-17 15:43:52.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|||SE|||SE|||SE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Health Code 4/17/2025 10:48:14 AM||mice infestation sewer backing up and feces of animals all over parking lot|Health 2500142260|2500142260|8218 CONCHO ST HOUSTON TX 77036|29.6946|-95.5301|Routed|2025-04-17 10:42:54.0000000||Missed Garbage Pickup - 2500142260 - 8218 CONCHO ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 3:47PM|SW|J|530K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 15:47:58.0000000|3069988.6800000000|13816428.4700000000|8218 CONCHO ST|HOUSTON|TX|77036|0933490000020|2025-04-17 15:42:54.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW||2nd Monday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/17/2025 10:47:58 AM||Trash cans not picked up|Solid Waste Management 2500142259|2500142259|300 N ADAMS ST HOUSTON TX 77011|29.7485|-95.3221|Routed|2025-04-17 10:42:38.0000000||Parking Violation - 2500142259 - 300 N ADAMS ST|Parking Violation|19 Calendar Days|May 6 2025 3:47PM|NE|H|494Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 15:47:42.0000000|3135379.4700000000|13838061.9000000000|300 N ADAMS ST|HOUSTON|TX|77011|0130950110012|2025-04-17 15:42:38.0000000|SECOND WARD|East End MD|||SE|||SE|||SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 10:47:42 AM||rear tire gone on a truck|Parking Management 2500142257|20521959-2500142257|2205 HURFUS DR HOUSTON TX 77092|29.8074|-95.4612|Service Completed|2025-04-17 10:41:58.0000000|Apr 18 2025 9:36AM|Water Service - 20521959-2500142257 - 2208 KARBACH ST|Water Service|2 Calendar Days|Apr 19 2025 3:47PM|NW|A|451V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 15:47:51.0000000|3090768.7500000000|13858142.0000000000|2205 HURFUS DR|HOUSTON|TX|77092|0641870000076|2025-04-17 15:41:58.0000000|SPRING BRANCH EAST||NWFR110|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:35:12 AM - Case # 20521959 -2500142257: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 2208 KARBACH STValidated Address: 2205 HURFUS DR - Address Id: 607359+++ ADDRESS WARNING +++address: 2208 Karbach St Houston TX 77092|4/18/2025 9:35:12 AM - Case # 20521959 -2500142257: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142256|307223-2500142256|8138 REDFERN DR HOUSTON TX 77033|29.6648|-95.3474|Routed - Integrated|2025-04-17 10:41:55.0000000||Nuisance On Property - 307223-2500142256 - 8138 REDFERN DR|Nuisance On Property|180 Working Days|Jan 7 2026 4:44PM|SE|D|533Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 15:44:14.0000000|3128293.2500000000|13807388.0000000000|8138 REDFERN DR|HOUSTON|TX|77033|0831130000029|2025-04-17 15:41:55.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-06|FRIDAY-A|SE|S|4th Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Nuisance On Property 4/17/2025 10:44:1||using case as reference senior citizen is calling for the same issuesNuisance On Property - 282980-2400141062 - 8138 REDFERN DR|Neighborhoods 2500142255|2500142255|5102 NAVIGATION BLVD HOUSTON TX 77011|29.7502|-95.3213|Routed|2025-04-17 10:41:27.0000000||Parking Violation - 2500142255 - 5100 NAVIGATION BLVD|Parking Violation|19 Calendar Days|May 6 2025 3:44PM|NE|H|494Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 15:44:13.0000000|3135626.0000000000|13838587.0000000000|5102 NAVIGATION BLVD|HOUSTON|TX|77011|0130980170014|2025-04-17 15:41:27.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Parking Violation 4/17/2025 10:44:13 AM||+++ ADDRESS WARNING +++Entered Address: 5100 NAVIGATION BLVDValidated Address: 5102 NAVIGATION BLVD - Address Id: 65302+++ ADDRESS WARNING +++Mechanic shop has multiple vehicles parked on sidewalk.|Parking Management 2500142253|20521956-2500142253|13355 NORTHBOROUGH DR HOUSTON TX 77067|29.9603|-95.425|Service Completed|2025-04-17 10:39:48.0000000|Apr 17 2025 12:30PM|Sewer Wastewater - 20521956-2500142253 - 13355 NORTHBOROUGH DR|Sewer Wastewater|1 Calendar Day|Apr 18 2025 3:40PM|NW|B|372L|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 15:40:40.0000000|3100380.7500000000|13914038.0000000000|13355 NORTHBOROUGH DR|HOUSTON|TX|77067|1168460000001|2025-04-17 15:39:48.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:30:25 PM - Case # 20521956 -2500142253: An investig||NULL|4/17/2025 12:30:25 PM - Case # 20521956 -2500142253: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142252|20521957-2500142252|2379 BRIARWEST BLVD HOUSTON TX 77077|29.7381|-95.612|Service Completed|2025-04-17 10:38:37.0000000|Apr 17 2025 3:50PM|Water Service - 20521957-2500142252 - 2379 BRIARWEST BLVD|Water Service|2 Calendar Days|Apr 19 2025 3:39PM|SW|G|488U|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 15:39:35.0000000|3043524.0000000000|13831488.0000000000|2379 BRIARWEST BLVD|HOUSTON|TX|77077|1075090010001|2025-04-17 15:38:37.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:49:59 PM - Case # 20521957 -2500142252: All investig||NULL|4/17/2025 3:49:59 PM - Case # 20521957 -2500142252: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142251|307224-2500142251|10507 LAZY NOOK ST HOUSTON TX 77076|29.8571|-95.3812|Routed - Integrated|2025-04-17 10:38:34.0000000||Nuisance On Property - 307224-2500142251 - 10507 LAZY NOOK ST|Nuisance On Property|180 Working Days|Jan 7 2026 4:43PM|NE|H|413X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 15:43:35.0000000|3115393.6500000000|13876942.0000000000|10507 LAZY NOOK ST|HOUSTON|TX|77076|0912310000012|2025-04-17 15:38:34.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO111|MONDAY|NE|NWMO-B-04|MONDAY-B|NW||3rd Monday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||The next door neighbors keep all kinds of junk in their yard in which is causing rodents They also keep a small white dog locked inside of the side of the house|Neighborhoods 2500142250|20521958-2500142250|5824 MARTIN LUTHER KING BLVD HOUSTON TX 77021|29.6966|-95.3378|Service Completed|2025-04-17 10:38:32.0000000|Apr 18 2025 9:42AM|Water Leak - 20521958-2500142250 - 5824 MARTIN LUTHER KING BLVD|Water Leak|10 Calendar Days|Apr 27 2025 3:39PM|SE|D|534J|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 15:39:24.0000000|3130972.7500000000|13819021.0000000000|5824 MARTIN LUTHER KING BLVD|HOUSTON|TX|77021|0460360000056|2025-04-17 15:38:32.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:42:38 AM - Case # 20521958 -2500142250: All investig||NULL|4/18/2025 9:42:38 AM - Case # 20521958 -2500142250: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142249|2500142249|7202 NORTHLINE DR HOUSTON TX 77076|29.8659|-95.3975|Routed|2025-04-17 10:38:25.0000000||Trash Dumping or Illegal Dumpsite - 2500142249 - 7202 NORTHLINE DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 3:38PM|NE|H|413W|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 15:38:30.0000000|3110144.5000000000|13879969.0000000000|7202 NORTHLINE DR|HOUSTON|TX|77076|0760830010014|2025-04-17 15:38:25.0000000|NORTHSIDE/NORTHLINE||NEMO115|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Chelsy Zepeda created Trash Dumping or Illegal Dumpsite 4/17/20||HPD EIU investigated this location (7202 Northline Dr.) and found household trash and clothes off the sidewalk. Request pickup of items.|Solid Waste Management 2500142248|12697156-2500142248|9425 ASHVILLE DR HOUSTON TX 77051|29.6543|-95.3716|Routed - Integrated|2025-04-17 10:36:51.0000000||Drainage - 12697156-2500142248 - 9425 ASHVILLE DR|Drainage|30 Calendar Days|May 17 2025 3:36PM|SE|D|573B|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 15:36:51.0000000|3120724.7500000000|13803334.0000000000|9425 ASHVILLE DR|HOUSTON|TX|77051|0771850080017|2025-04-17 15:36:51.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:41:49||Citizen state ditch grading crew inspector. Made contact by door hanger. Note: Customer complains of debris left in ditch and a chip and crack left in driveway by TDO.|Public Works 2500142247|2500142247|3606 CLEBURNE ST HOUSTON TX 77004|29.7216|-95.354|Routed|2025-04-17 10:35:56.0000000||Park Forestry Escalation - 2500142247 - 3606 CLEBURNE ST|Park Forestry Escalation|3 Working Days|Apr 22 2025 3:43PM|SE|D|533D|Parks and Recreation|Customer Escalation|Park Forestry Escalation|0|Active|2025-04-17 15:36:56.0000000|3125543.7500000000|13827956.0000000000|3606 CLEBURNE ST|HOUSTON|TX|77004|0690280010003|2025-04-17 15:35:56.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|PR ForestryCustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Park Forestry Escalation 4/17/2025 10:36||+++ ADDRESS WARNING +++Entered Address: CLEBURNE STValidated Address: 2610 CLEBURNE ST - Address Id: 8160+++ ADDRESS WARNING +++trees in the city right of way|Parks and Recreation 2500142246|20521955-2500142246|4115 AMIR ST HOUSTON TX 77072|29.7153|-95.5859|Service Completed|2025-04-17 10:34:58.0000000|Apr 17 2025 5:22PM|Sewer Wastewater - 20521955-2500142246 - 4115 AMIR ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 3:36PM|SW|F|529A|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 15:36:48.0000000|3052051.7500000000|13823454.0000000000|4115 AMIR ST|HOUSTON|TX|77072|1144630030004|2025-04-17 15:34:58.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:21:48 PM - Case # 20521955 -2500142246: All investig||clean-out has been located please send an inspector red trash can is near it so it can be identified in the backyard|4/17/2025 5:21:48 PM - Case # 20521955 -2500142246: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142245|221283-2500142245|1211 YORKSHIRE ST HOUSTON TX 77022|29.8281|-95.3564|Routed - Integrated|2025-04-17 10:34:47.0000000||Tree Stump Grinding - 221283-2500142245 - 1211 YORKSHIRE ST|Tree Stump Grinding|116 Calendar Days|Aug 11 2025 3:37PM|NE|H|453M|Parks and Recreation|Forestry|Tree Stump Grinding|0|Active|2025-04-17 15:37:10.0000000|3123579.7500000000|13866641.0000000000|1211 YORKSHIRE ST|HOUSTON|TX|77022|0650640040143|2025-04-17 15:34:47.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE||FULL|116 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Tree Stump Grinding 4/17/2025 10:37:10 A||tree stumps been out since December. Stated roots came out has had overdue cases with no resolution|Parks and Recreation 2500142244|2500142244|8103 SHARPCREST ST HOUSTON TX 77036|29.6955|-95.5278|Routed|2025-04-17 10:34:43.0000000||Missed Garbage Pickup - 2500142244 - 8103 SHARPCREST ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 3:38PM|SW|J|530K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 15:38:17.0000000|3070693.2500000000|13816792.0000000000|8103 SHARPCREST ST|HOUSTON|TX|77036|0933460000011|2025-04-17 15:34:43.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Missed Garbage Pickup 4/17/2025 10:38||per caller has no reason why they left his can full and rubicon is down|Solid Waste Management 2500142243|2500142243|505 FRISCO ST HOUSTON 77022|29.8191|-95.365|Service Completed|2025-04-17 10:34:29.0000000|Apr 18 2025 12:25PM|Liaison Comm - 2500142243 - 505 FRISCO ST|Liaison Comm|5 Working Days|Apr 24 2025 3:41PM|NE|H|453Q|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 15:34:58.0000000|3120949.9800000000|13863289.2800000000|505 FRISCO ST|HOUSTON||77022|0570760870003|2025-04-17 15:34:29.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE||2nd Friday|NE|311 LiaisonNote|FULL|5 Working Days|Portal|2025-04-20 11:15:04.1430000|container department has been notified||Lid is broken and hanging off|container department has been notified 2500142241|20521951-2500142241|8023 SPRINGTIME LN HOUSTON TX 77075|29.6086|-95.2763|Service Completed|2025-04-17 10:31:42.0000000|Apr 18 2025 3:02PM|Water Leak - 20521951-2500142241 - 8023 SPRINGTIME LN|Water Leak|10 Calendar Days|Apr 27 2025 3:32PM|SE|I|575T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 15:32:46.0000000|3151505.5000000000|13787661.0000000000|8023 SPRINGTIME LN|HOUSTON|TX|77075|0961760000029|2025-04-17 15:31:42.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:02:13 PM - Case # 20521951 -2500142241: All investig||8023 springtime|4/18/2025 3:02:13 PM - Case # 20521951 -2500142241: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142240|20521952-2500142240|8219 GLENBRAE ST HOUSTON TX 77061|29.6672|-95.2683|Service Completed|2025-04-17 10:31:36.0000000|Apr 17 2025 11:22AM|Sewer Wastewater - 20521952-2500142240 - 8219 GLENBRAE ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 3:32PM|SE|I|535Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 15:32:43.0000000|3153366.7500000000|13809056.0000000000|8219 GLENBRAE ST|HOUSTON|TX|77061|0871010000025|2025-04-17 15:31:36.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU102|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:21:00 AM - Case # 20521952 -2500142240: An investig||8219 Glenbrae St|4/17/2025 11:21:00 AM - Case # 20521952 -2500142240: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142239|2500142239|4239 OLIVE OAK CT HOUSTON TX 77059|29.6104|-95.1172|Service Completed|2025-04-17 10:31:18.0000000|Apr 19 2025 3:08PM|Missed Garbage Pickup - 2500142239 - 4239 OLIVE OAK CT|Missed Garbage Pickup|4 Working Days|Apr 23 2025 3:32PM|SE|E|578U|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 15:32:51.0000000|3202015.7500000000|13789970.0000000000|4239 OLIVE OAK CT|HOUSTON|TX|77059|1190530040020|2025-04-17 15:31:18.0000000|CLEAR LAKE||SETH101|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: Serviced||Crew knocked over container and kept going down the street. Please return to this address to collect the garbage|Completed by Robert Lonzo. Notes: Serviced 2500142238|12697153-2500142238|3414 S SHEPHERD DR HOUSTON TX 77098|29.7354|-95.4108|Service Completed|2025-04-17 10:30:52.0000000|Apr 18 2025 3:07PM|Street Condition - 12697153-2500142238 - 3414 S SHEPHERD DR|Street Condition|30 Calendar Days|May 17 2025 3:31PM|SW|C|492Y|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 15:31:59.0000000|3107368.5000000000|13832397.0000000000|3414 S SHEPHERD DR|HOUSTON|TX|77098|0630760040025|2025-04-17 15:30:52.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Caller states pothole has not been repairedat entrance/exit of carwashowner states several vehicles have been damaged 7 ft potholemake contact asapPothole - 12630762-2400250319 - 3414 S SHEPHERD DR|Resolution :52. Large Pothole CompletedClose Comments :((zzz) repair have been completed 12x3 2500142237|12697154-2500142237|7202 NORTHLINE DR HOUSTON TX 77076|29.8659|-95.3975|Service Completed|2025-04-17 10:30:34.0000000|Apr 17 2025 10:41AM|Street Hazard - 12697154-2500142237 - 7202 NORTHLINE DR|Street Hazard|10 Calendar Days|Apr 27 2025 3:32PM|NE|H|413W|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 15:32:13.0000000|3110144.3800000000|13879969.4500000000|7202 NORTHLINE DR|HOUSTON|TX|77076|0760830010014|2025-04-17 15:30:34.0000000|NORTHSIDE/NORTHLINE||NEMO115|MONDAY|NE|NWMO-B-08|MONDAY-B|NW||3rd Tuesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 60.Referred to Solid Waste Department ... ... Close C||HPD EIU investigated this location (7202 Northline Dr.) and found household trash and clothes off the sidewalk. Request pickup of items.|Resolution :60.Referred to Solid Waste DepartmentClose Comments :Case 2500142249 has been referred to Solid Waste Management for further investigation. 2500142236|2500142236|2307 ELMGATE DR HOUSTON TX 77080|29.8119|-95.5336|Routed|2025-04-17 10:30:31.0000000||Missed Yard Waste Pickup - 2500142236 - 2307 ELMGATE DR|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 3:31PM|NW|A|450P|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 15:31:26.0000000|3067585.0000000000|13859022.0000000000|2307 ELMGATE DR|HOUSTON|TX|77080|1020980000025|2025-04-17 15:30:31.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Yard Waste Pickup 4/17/2025 10:31:||2307 Elmgate Dr|Solid Waste Management 2500142235|2500142235|2415 WHEELER ST HOUSTON 77004|29.7267|-95.3701|Routed|2025-04-17 10:30:31.0000000||MAO General - 2500142235 - 2415 WHEELER ST|MAO General|14 Working Days|May 7 2025 3:32PM|SE|D|493Y|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-17 15:32:32.0000000|3120390.5000000000|13829654.0000000000|2415 WHEELER ST|HOUSTON||77004|0611510000018|2025-04-17 15:30:31.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Kymeicko Williams created MAO General 4/17/2025 10:32:32 AM||2415 Wheeler Ave Houston TX 77004vacant home and it has high weeds in the backyard|Neighborhoods 2500142234|20521953-2500142234|8323 SOUTHWEST FWY HOUSTON TX 77074|29.6882|-95.5268|Service Completed|2025-04-17 10:30:19.0000000|Apr 17 2025 5:56PM|Water Service - 20521953-2500142234 - 8323 SOUTHWEST FWY|Water Service|2 Calendar Days|Apr 19 2025 3:30PM|SW|J|530P|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 15:30:19.0000000|3071108.2500000000|13814142.0000000000|8323 SOUTHWEST FWY|HOUSTON|TX|77074|0520150300030|2025-04-17 15:30:19.0000000|BRAEBURN|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:56:19 PM - Case # 20521953 -2500142234: All investig||NULL|4/17/2025 5:56:19 PM - Case # 20521953 -2500142234: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142233|2500142233|217 W 16TH ST HOUSTON TX 77008|29.8001|-95.4001|Routed|2025-04-17 10:30:05.0000000||Container Repair - 2500142233 - 217 W 16TH ST|Container Repair|10 Calendar Days|Apr 27 2025 3:35PM|NW|C|452Z|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 15:35:11.0000000|3110035.2400000000|13856049.2000000000|217 W 16TH ST|HOUSTON|TX|77008|0201280000038|2025-04-17 15:30:05.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Container Repair 4/17/2025 10:35:11 AM||Lid is Broken|Solid Waste Management 2500142231|20521954-2500142231|8313 SOUTHWEST FWY HOUSTON TX 77074|29.6883|-95.5278|Service Completed|2025-04-17 10:29:28.0000000|Apr 17 2025 5:55PM|Water Service - 20521954-2500142231 - 8313 SOUTHWEST FWY|Water Service|2 Calendar Days|Apr 19 2025 3:29PM|SW|J|530P|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 15:29:28.0000000|3070787.2500000000|13814150.0000000000|8313 SOUTHWEST FWY|HOUSTON|TX|77074|0520150300029|2025-04-17 15:29:28.0000000|BRAEBURN|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:54:15 PM - Case # 20521954 -2500142231: All investig||NULL|4/17/2025 5:54:15 PM - Case # 20521954 -2500142231: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142230|2500142230|7815 CHASEFIELD DR HOUSTON TX 77489|29.6116|-95.5041|Routed|2025-04-17 10:28:41.0000000||Container Replacement - 2500142230 - 7815 CHASEFIELD DR|Container Replacement|10 Calendar Days|Apr 27 2025 3:29PM|SW|K|570V|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 15:29:52.0000000|3079123.2500000000|13786505.0000000000|7815 CHASEFIELD DR|HOUSTON|TX|77489|9550030080120907|2025-04-17 15:28:41.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Replacement 4/17/2025 10:29||3951-0139-1104 // has holes at the bottom of the can.|Solid Waste Management 2500142229|20521950-2500142229|8303 SOUTHWEST FWY HOUSTON TX 77074|29.6884|-95.5288|Service Completed|2025-04-17 10:28:21.0000000|Apr 17 2025 5:52PM|Water Service - 20521950-2500142229 - 8303 SOUTHWEST FWY|Water Service|2 Calendar Days|Apr 19 2025 3:28PM|SW|J|530P|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 15:28:21.0000000|3070442.7500000000|13814205.0000000000|8303 SOUTHWEST FWY|HOUSTON|TX|77074|0520150300027|2025-04-17 15:28:21.0000000|BRAEBURN|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:51:49 PM - Case # 20521950 -2500142229: All investig||NULL|4/17/2025 5:51:49 PM - Case # 20521950 -2500142229: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142228|12697155-2500142228|LARKIN ST RADCLIFFE ST HOUSTON TX 77007|29.7791|-95.4201|Service Completed|2025-04-17 10:27:21.0000000|Apr 18 2025 5:13PM|Traffic Markings - 12697155-2500142228 - LARKIN ST RADCLIFFE ST|Traffic Markings|28 Calendar Days|May 15 2025 3:32PM|NW|C|492G|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-17 15:32:25.0000000|3104002.5500000000|13848161.9000000000|LARKIN ST RADCLIFFE ST|HOUSTON|TX|77007|1342360010001|2025-04-17 15:27:21.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW||3rd Wednesday|NE||FULL|28 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Maintena||Larkin St at Radcliffe St - the crosswalks here have not been refreshed since 2006|Resolution :38. Task CompletedClose Comments :Maintenance complete 2500142227|12697152-2500142227|406 E 41ST ST HOUSTON TX 77022|29.8233|-95.3942|Routed - Integrated|2025-04-17 10:26:23.0000000||Street Hazard - 12697152-2500142227 - 406 E 41ST ST|Street Hazard|10 Calendar Days|Apr 27 2025 3:28PM|NW|H|453J|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 15:28:19.0000000|3111660.1700000000|13864528.5800000000|406 E 41ST ST|HOUSTON|TX|77022|1386100010001|2025-04-17 15:26:23.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW||2nd Friday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:33:44||02/01/2025 Case # 20487638 -2500002376: Concrete Patch work order has not been completed|Public Works 2500142226|2500142226|2218 ELGIN ST HOUSTON TX 77004|29.7349|-95.366|Routed|2025-04-17 10:25:47.0000000||Recycling Participation NEW - 2500142226 - 3210 BASTROP ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 3:26PM|SE|D|493Y|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 15:26:53.0000000|3121538.0000000000|13832665.0000000000|2218 ELGIN ST|HOUSTON|TX|77004|0191600000004|2025-04-17 15:25:47.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Recycling Participation NEW 4/17/2025||+++ ADDRESS WARNING +++Entered Address: 3210 BASTROP STValidated Address: 2218 ELGIN ST - Address Id: 7020+++ ADDRESS WARNING +++UNIT (C)|Solid Waste Management 2500142225|20521948-2500142225|5646 LONG CREEK LN HOUSTON TX 77088|29.8732|-95.4718|Routed - Integrated|2025-04-17 10:25:27.0000000||Water Leak - 20521948-2500142225 - 5700 LONG CREEK LN|Water Leak|10 Calendar Days|Apr 27 2025 3:25PM|NW|A|411U|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 15:25:30.0000000|3086533.7500000000|13881968.0000000000|5646 LONG CREEK LN|HOUSTON|TX|77088|1015120000003|2025-04-17 15:25:27.0000000|GREATER INWOOD|Near Northwest MD|NWTU120|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:50:46||+++ ADDRESS WARNING +++Entered Address: 5700 LONG CREEK LNValidated Address: 5646 LONG CREEK LN - Address Id: 578467+++ ADDRESS WARNING +++PER SHERROD PEGUES xxx-xxx-xxxx NEED A INSPECTOR TO INVESTIGATE THE ADDRESS OF 5700 LONG CREEK C/S ANTOINE 12" PIPE E|Public Works 2500142224|2500142224|12799 HIRAM CLARKE RD HOUSTON TX 77045|29.6413|-95.4462|Routed|2025-04-17 10:25:17.0000000||Dead Animal Collection - 2500142224 - 4486-4494 W Airport Blvd|Dead Animal Collection|4 Calendar Days|Apr 21 2025 3:25PM|SW|K|571H|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 15:25:17.0000000|3097185.7500000000|13797863.0000000000|12799 HIRAM CLARKE RD|HOUSTON|TX|77045|1259110010067|2025-04-17 15:25:17.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 4486-4494 W Airport Blv||+++ ADDRESS Warning +++Entered Address: 4486-4494 W Airport BlvdValidated Address: 12799 HIRAM CLARKE RD - Address Id: 1181939+++ ADDRESS Warning +++Dead dog on city street|Solid Waste Management 2500142223|2500142223|12823 NYACK DR HOUSTON TX 77089|29.5932|-95.1971|Routed|2025-04-17 10:24:57.0000000||Container Repair - 2500142223 - 12823 NYACK DR|Container Repair|10 Calendar Days|Apr 27 2025 3:28PM|SE|D|616D|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 15:28:12.0000000|3176836.2500000000|13782888.0000000000|12823 NYACK DR|HOUSTON|TX|77089|1041700000003|2025-04-17 15:24:57.0000000|SOUTH BELT / ELLINGTON||SETH104|THURSDAY|SE|SETH-B-02|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Container Repair 4/17/2025 10:28:12 AM||the wheel and the lid needs to be replaced|Solid Waste Management 2500142222|2500142222|1711 INDIANA ST HOUSTON TX 77006|29.7476|-95.4004|Pending Re-Inspection|2025-04-17 10:24:43.0000000||Heavy Trash Code Violation - 2500142222 - 1711 INDIANA ST|Heavy Trash Code Violation|25 Working Days|May 22 2025 3:33PM|NW|C|492R|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 15:26:58.0000000|3110528.5000000000|13836940.0000000000|1711 INDIANA ST|HOUSTON|TX|77006|0513820000027|2025-04-17 15:24:43.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB Confirm: Regular pickup Monday green tag for being out to||business places out their trash bins a week ahead every trash service day the smell from the cans is disturbing the local residents surrounding the business.|Solid Waste Management 2500142221|2500142221|11214 SAGETRAIL DR HOUSTON TX 77089|29.5861|-95.2287|Routed|2025-04-17 10:24:37.0000000||Container Replacement - 2500142221 - 11214 SAGETRAIL DR|Container Replacement|10 Calendar Days|Apr 27 2025 3:27PM|SE|D|616B|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 15:27:15.0000000|3166905.0000000000|13779975.0000000000|11214 SAGETRAIL DR|HOUSTON|TX|77089|1031700000004|2025-04-17 15:24:37.0000000|SOUTH BELT / ELLINGTON||SETH111|THURSDAY|SE|SETH-B-01|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Container Replacement 4/17/2025 10:27:15||black container broken|Solid Waste Management 2500142220|20521949-2500142220|2603 MANSFIELD ST HOUSTON TX 77091|29.851|-95.448|Routed - Integrated|2025-04-17 10:24:33.0000000||Restoration Due to Utility Work - 20521949-2500142220 - 2603 MANSFIELD ST|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 3:27PM|NW|B|452A|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 15:27:07.0000000|3094298.5000000000|13874051.0000000000|2603 MANSFIELD ST|HOUSTON|TX|77091|0511270050069|2025-04-17 15:24:33.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Restoration Due to Utility Work 4/17/2025||per citizen the restoration needs to take place by the water meter|Public Works 2500142219|2500142219|2218 ELGIN ST HOUSTON TX 77004|29.7349|-95.366|Service Completed|2025-04-17 10:24:20.0000000|Apr 18 2025 11:14AM|New Resident Container - 2500142219 - 3210 BASTROP ST|New Resident Container|12 Calendar Days|Apr 29 2025 3:25PM|SE|D|493Y|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-17 15:25:34.0000000|3121538.0000000000|13832665.0000000000|2218 ELGIN ST|HOUSTON|TX|77004|0191600000004|2025-04-17 15:24:20.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||+++ ADDRESS WARNING +++Entered Address: 3210 BASTROP STValidated Address: 2218 ELGIN ST - Address Id: 7020+++ ADDRESS WARNING +++UNIT (C)|Completed by Vincent Allen. Notes: 2500142218|2500142218|8100 SANDS POINT DR HOUSTON TX 77036|29.7152|-95.5298|Routed|2025-04-17 10:24:03.0000000||Parking Violation - 2500142218 - 8100 SANDS POINT DR|Parking Violation|19 Calendar Days|May 6 2025 3:24PM|SW|J|530B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 15:24:07.0000000|3069863.0000000000|13823912.0000000000|8100 SANDS POINT DR|HOUSTON|TX|77036|0931400000002|2025-04-17 15:24:03.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Email|2025-04-20 11:15:04.1430000|Tiffany Johnson created Parking Violation 4/17/2025 10:24:07 AM||a referral will be sent to Park Houston Department to monitor the 8100 8200 8300 blocks of Sands Point Dr for illegal parking Friday Saturday and Sunday after 8pm.|Parking Management 2500142217|2500142217|711 CORAL ST HOUSTON TX 77023|29.7203|-95.2887|Routed|2025-04-17 10:23:55.0000000||Container Replacement - 2500142217 - 711 CORAL ST|Container Replacement|10 Calendar Days|Apr 27 2025 3:25PM|SE|I|535A|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 15:25:28.0000000|3146297.0000000000|13828145.0000000000|711 CORAL ST|HOUSTON|TX|77023|0660720120088|2025-04-17 15:23:55.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO117|MONDAY|SE|SEMO-B-01|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Container Replacement 4/17/2025 10:25:28||resident states that took trash can please deliver asap|Solid Waste Management 2500142216|2500142216|315 HOHLDALE ST HOUSTON TX 77091|29.8417|-95.4033|Routed|2025-04-17 10:23:26.0000000||Trash Dumping or Illegal Dumpsite - 2500142216 - 315 HOHLDALE ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 3:28PM|NW|H|452H|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 15:28:28.0000000|3108567.0100000000|13871280.1100000000|315 HOHLDALE ST|HOUSTON|TX|77091|0650780010005|2025-04-17 15:23:26.0000000|INDEPENDENCE HEIGHTS||NWTU114|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE||3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/17/2025||There is illegal dumping at 315 Hohldale and O Hohldale. Also lots of trash from homeless near 5051 yale.|Solid Waste Management 2500142215|2500142215|14201 HEMPSTEAD RD HOUSTON TX 77040|29.8523|-95.5335|Routed|2025-04-17 10:22:20.0000000||Building Code Violation - 2500142215 - 14201 HEMPSTEAD RD|Building Code Violation|7 Calendar Days|Apr 24 2025 3:25PM|NW|A|450B|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-17 15:25:27.0000000|3067190.5000000000|13873736.0000000000|14201 HEMPSTEAD RD|HOUSTON|TX|77040|1217780010001|2025-04-17 15:22:20.0000000|CARVERDALE||||NW|||NW|||NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB||CoH contractor states next door they are building without permits. Electrical structural plumbing etc. You may contact Erick for guidance 7134162355 upon arrival|Public Works 2500142214|20521945-2500142214|6109 MAPLE ST HOUSTON TX 77074|29.6905|-95.4992|Service Completed|2025-04-17 10:21:58.0000000|Apr 17 2025 11:12AM|Water Service - 20521945-2500142214 - 6109 MAPLE ST|Water Service|2 Calendar Days|Apr 19 2025 3:23PM|SW|J|530R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 15:23:05.0000000|3079841.0000000000|13815231.0000000000|6109 MAPLE ST|HOUSTON|TX|77074|0730230000022|2025-04-17 15:21:58.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:11:03 AM - Case # 20521945 -2500142214: All investi||6109 MAPLE ST- out of water// Home office building.|4/17/2025 11:11:03 AM - Case # 20521945 -2500142214: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142213|2500142213|4207 DACCA DR HOUSTON TX 77047|29.6416|-95.3611|Routed|2025-04-17 10:21:56.0000000||Parking Violation - 2500142213 - 4207 dacca drive|Parking Violation|19 Calendar Days|May 6 2025 3:23PM|SE|D|573G|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 15:23:13.0000000|3124189.5000000000|13798819.0000000000|4207 DACCA DR|HOUSTON|TX|77047|0851100000027|2025-04-17 15:21:56.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Parking Violation 4/17/2025 10:23:13 AM||+++ ADDRESS WARNING +++Entered Address: 10600 CHICKADEE LNValidated Address: 10603 CHICKADEE LN - Address Id: 333362+++ ADDRESS WARNING +++states vehicles are being parked on street because there is no more room on vacant lot nearby|Parking Management 2500142212|12697151-2500142212|5626 LAWNDALE ST HOUSTON TX 77023|29.7264|-95.3169|Routed - Integrated|2025-04-17 10:21:07.0000000||Bike Lane Maintenance - 12697151-2500142212 - LAWNDALE ST JOCELYN ST|Bike Lane Maintenance|10 Calendar Days|Apr 27 2025 3:23PM|NE|I|494Y|Public Works|Transportation Drainage Operations|Bike Lane Maintenance|0|Active|2025-04-17 15:23:29.0000000|3137260.2500000000|13829990.0000000000|5626 LAWNDALE ST|HOUSTON|TX|77023|1253800020001|2025-04-17 15:21:07.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:13:43||+++ ADDRESS WARNING +++Entered Address: LAWNDALE ST JOCELYN STValidated Address: 5626 LAWNDALE ST - Address Id: 160747+++ ADDRESS WARNING +++bike lane needs to be cleaned on lawndale st between jocelyn st and fair oaks rd|Public Works 2500142211|20521946-2500142211|2009 CHILTON RD HOUSTON TX 77019|29.7568|-95.4089|Service Completed|2025-04-17 10:21:04.0000000|Apr 17 2025 11:16AM|Water Service - 20521946-2500142211 - 2009 CHILTON RD|Water Service|2 Calendar Days|Apr 19 2025 3:22PM|NW|G|492R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 15:22:05.0000000|3107743.5000000000|13840217.0000000000|2009 CHILTON RD|HOUSTON|TX|77019|0601560500013|2025-04-17 15:21:04.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:15:43 AM - Case # 20521946 -2500142211: Dear Custom||NULL|4/17/2025 11:15:43 AM - Case # 20521946 -2500142211: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500142210|2500142210|2800 CLINTON DR HOUSTON TX 77020|29.7638|-95.342|Routed|2025-04-17 10:21:01.0000000||Parking Violation - 2500142210 - 2800 CLINTON DR|Parking Violation|19 Calendar Days|May 6 2025 3:26PM|NE|B|494J|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 15:26:06.0000000|3128870.3700000000|13843422.0300000000|2800 CLINTON DR|HOUSTON|TX|77020|1449450010001|2025-04-17 15:21:01.0000000|GREATER FIFTH WARD|East End MD|||NE|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 10:26:06 AM||abandoned ford truck|Parking Management 2500142208|2500142208|5514 WILLOW CREEK WAY HOUSTON TX 77017|29.677|-95.2367|Routed|2025-04-17 10:20:52.0000000||Add a Can - 2500142208 - 5514 WILLOW CREEK WAY|Add a Can|14 Calendar Days|May 1 2025 3:23PM|SE|E|536S|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 15:23:07.0000000|3163282.2500000000|13812904.0000000000|5514 WILLOW CREEK WAY|HOUSTON|TX|77017|0910180000002|2025-04-17 15:20:52.0000000|MEADOWBROOK / ALLENDALE||SEMO122|MONDAY|SE|SEMO-B-08|MONDAY-B|SE|S|2nd Monday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||0625-0680-14225514 WILLOW CREEK WAY|Solid Waste Management 2500142207|12697150-2500142207|6231 REAMER ST HOUSTON TX 77074|29.6802|-95.5025|Service Completed|2025-04-17 10:20:06.0000000|Apr 18 2025 5:43AM|Street Hazard - 12697150-2500142207 - REAMER ST BOB WHITE DR|Street Hazard|10 Calendar Days|Apr 27 2025 3:21PM|SW|J|530V|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 15:21:03.0000000|3078969.7500000000|13811390.0000000000|6231 REAMER ST|HOUSTON|TX|77074|0842070000001|2025-04-17 15:20:06.0000000|BRAEBURN||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||+++ ADDRESS WARNING +++Entered Address: REAMER ST BOB WHITE DRValidated Address: 6231 REAMER ST - Address Id: 413534+++ ADDRESS WARNING +++cave in along the sidewalk|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Property owners responsibility 2500142206|2500142206|8034 RITZ ST HOUSTON TX 77028|29.8263|-95.2797|Routed|2025-04-17 10:19:53.0000000||Missed Garbage Pickup - 2500142206 - 8034 RITZ ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 3:22PM|NE|B|455K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 15:22:52.0000000|3147901.2500000000|13866744.0000000000|8034 RITZ ST|HOUSTON|TX|77028|0300180470007|2025-04-17 15:19:53.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Garbage Pickup 4/17/2025 10:22:52||swm pass up his can and pickup his neighbor cans|Solid Waste Management 2500142205|2500142205|6127 WORTHAM WAY HOUSTON TX 77033|29.7584|-95.3698|Routed|2025-04-17 10:19:40.0000000||Parking Violation - 2500142205 - 6145 WORTHAM WAY|Parking Violation|19 Calendar Days|May 6 2025 3:21PM|SE|D|534T|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 15:21:04.0000000|3136132.0000000000|13810114.0000000000|6127 WORTHAM WAY|HOUSTON|TX|77033|0824560000021|2025-04-17 15:19:40.0000000|SOUTH PARK||SEFR103|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Parking Violation 4/17/2025 10:21:04 AM||+++ ADDRESS WARNING +++Entered Address: 6145 WORTHAM WAYValidated Address: 6127 WORTHAM WAY - Address Id: 185005+++ ADDRESS WARNING +++horse trailer parked on street for 3 weeks|Parking Management 2500142203|2500142203|7655 WASHINGTON AVE HOUSTON TX 77024|29.7584|-95.3698|Routed|2025-04-17 10:19:25.0000000||Parking Violation - 2500142203 - 7655 WASHINGTON AVE|Parking Violation|19 Calendar Days|May 6 2025 3:24PM|NW|C|492B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 15:24:26.0000000|3099831.3900000000|13848184.4700000000|7655 WASHINGTON AVE|HOUSTON|TX|77024|1501110010001|2025-04-17 15:19:25.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 10:24:26 AM||2 abandoned nissan altimas outside of my appartments|Parking Management 2500142202|221282-2500142202|3801 JEANETTA ST HOUSTON TX 77063|29.7243|-95.5251|Routed - Integrated|2025-04-17 10:19:08.0000000||Tree Removal - 221282-2500142202 - 3721 JEANETTA ST|Tree Removal|51 Calendar Days|Jun 7 2025 3:20PM|SW|F|490X|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-17 15:20:39.0000000|3071322.7500000000|13826986.0000000000|3801 JEANETTA ST|HOUSTON|TX|77063|0212460140003|2025-04-17 15:19:08.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Tree Removal 4/17/2025 10:20:39 AM||+++ ADDRESS WARNING +++Entered Address: 3721 JEANETTA STValidated Address: 3801 JEANETTA ST - Address Id: 355400+++ ADDRESS WARNING +++tree is down near between the basketball court and soccer field|Parks and Recreation 2500142201|20521942-2500142201|1210 SUNNYLAND HOUSTON TX 77023|29.7253|-95.3156|Service Completed|2025-04-17 10:18:02.0000000|Apr 18 2025 11:04AM|Water Leak - 20521942-2500142201 - SUNNYLAND ST HILLMAN ST|Water Leak|10 Calendar Days|Apr 27 2025 3:19PM|NE|I|534C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 15:19:15.0000000|3137624.0000000000|13829750.0000000000|1210 SUNNYLAND|HOUSTON|TX|77023|0600610010031|2025-04-17 15:18:02.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:03:33 AM - Case # 20521942 -2500142201: Investigati||+++ ADDRESS WARNING +++Entered Address: SUNNYLAND ST HILLMAN STValidated Address: 1210 SUNNYLAND - Address Id: 157032+++ ADDRESS WARNING +++in front of church|4/18/2025 11:03:33 AM - Case # 20521942 -2500142201: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500142200|20521947-2500142200|2217 WELCH ST HOUSTON TX 77019|29.7481|-95.4138|Service Completed|2025-04-17 10:17:29.0000000|Apr 17 2025 11:00AM|Water Service - 20521947-2500142200 - 2217 WELCH ST|Water Service|2 Calendar Days|Apr 19 2025 3:22PM|NW|G|492Q|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 15:22:31.0000000|3106280.3500000000|13836991.5500000000|2217 WELCH ST|HOUSTON|TX|77019|0571620000001|2025-04-17 15:17:29.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW||1st Wednesday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 10:59:29 AM - Case # 20521947 -2500142200: Dear Custom||no water|4/17/2025 10:59:29 AM - Case # 20521947 -2500142200: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500142199|2500142199|3606 CLEBURNE ST HOUSTON 77004|29.7216|-95.354|Routed|2025-04-17 10:17:24.0000000||SWM Escalation - 2500142199 - 3606 CLEBURNE ST|SWM Escalation|3 Working Days|Apr 22 2025 3:24PM|SE|D|533D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 15:17:55.0000000|3125543.7500000000|13827956.0000000000|3606 CLEBURNE ST|HOUSTON||77004|0690280010003|2025-04-17 15:17:24.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/17/2025 10:17:55 AM||1201075010188|Solid Waste Management 2500142198|20521943-2500142198|958 JUDIWAY ST HOUSTON TX 77018|29.821|-95.4236|Routed - Integrated|2025-04-17 10:16:52.0000000||Water Main Valve - 20521943-2500142198 - 958 JUDIWAY ST|Water Main Valve|5 Calendar Days|Apr 22 2025 3:18PM|NW|C|452Q|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-17 15:18:40.0000000|3102379.2500000000|13863388.0000000000|958 JUDIWAY ST|HOUSTON|TX|77018|0630630000103|2025-04-17 15:16:52.0000000|CENTRAL NORTHWEST||NWTU110|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Water Main Valve 4/17/2025 10:18:||Valve on meter is frozen|Public Works 2500142197|2500142197|2715 IVY ST HOUSTON TX 77026|29.8069|-95.343|Routed|2025-04-17 10:16:48.0000000||Air Pollution - 2500142197 - 2715 IVY ST|Air Pollution|30 Calendar Days|May 17 2025 3:21PM|NE|H|454S|Health|Environmental Health|Air Pollution|0|Active|2025-04-17 15:21:51.0000000|3128062.5000000000|13859052.7200000000|2715 IVY ST|HOUSTON|TX|77026|0660050000204|2025-04-17 15:16:48.0000000|KASHMERE GARDENS|Greater Northside MD|NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW||1st Friday|NE|EH BurPolControlPrev|FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Air Pollution 4/17/2025 10:21:51 AM||Odor in the air from nearby business|Health 2500142196|20521941-2500142196|8914 SANDRA ST HOUSTON TX 77016|29.8424|-95.3135|Routed - Integrated|2025-04-17 10:16:15.0000000||Sewer Wastewater - 20521941-2500142196 - 8914 SANDRA ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 3:17PM|NE|B|454G|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-17 15:17:16.0000000|3137030.7500000000|13872265.0000000000|8914 SANDRA ST|HOUSTON|TX|77016|0731810030040|2025-04-17 15:16:15.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:54:54||NULL|Public Works 2500142195|2500142195|3515 OAK RIDGE ST HOUSTON TX 77009|29.7894|-95.3872|Routed|2025-04-17 10:16:08.0000000||Recycling Cart Replace - 2500142195 - 3515 OAK RIDGE ST|Recycling Cart Replace|14 Calendar Days|May 1 2025 3:16PM|NW|H|493A|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-17 15:16:08.0000000|3114269.2500000000|13852277.0000000000|3515 OAK RIDGE ST|HOUSTON|TX|77009|0620570000010|2025-04-17 15:16:08.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Recycling Cart Replace 4/17/2025 10:16:08 AM||Citizen states container is split in half|Solid Waste Management 2500142194|307222-2500142194|4247 WILLOW BEACH DR HOUSTON TX 77072|29.7125|-95.578|Routed - Integrated|2025-04-17 10:15:53.0000000||Junk Motor Vehicle - 307222-2500142194 - 4257 WILLOW BEACH DR|Junk Motor Vehicle|176 Working Days|Jan 1 2026 4:16PM|SW|F|529B|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-17 15:16:22.0000000|3054640.0000000000|13822478.0000000000|4247 WILLOW BEACH DR|HOUSTON|TX|77072|1097850010046|2025-04-17 15:15:53.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Wednesday|SW||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Junk Motor Vehicle 4/17/2025 10:16:22 AM||+++ ADDRESS WARNING +++Entered Address: 4257 WILLOW BEACH DRValidated Address: 4247 WILLOW BEACH DR - Address Id: 402697+++ ADDRESS WARNING +++|Neighborhoods 2500142192|2500142192|3801 JEANETTA ST HOUSTON TX 77063|29.7243|-95.5251|Service Completed|2025-04-17 10:15:07.0000000|Apr 18 2025 9:03AM|Litter Park - 2500142192 - 3721 JEANETTA ST|Litter Park|3 Calendar Days|Apr 20 2025 3:19PM|SW|F|490X|Parks and Recreation|Greenspace Management|Litter Park|1|Resolved|2025-04-17 15:19:02.0000000|3071322.7500000000|13826986.0000000000|3801 JEANETTA ST|HOUSTON|TX|77063|0212460140003|2025-04-17 15:15:07.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW|PR GreenspaceStatistics|FULL|3 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Park was delitered on 4/18/25. Tree debris was also removed||+++ ADDRESS WARNING +++Entered Address: 3721 JEANETTA STValidated Address: 3801 JEANETTA ST - Address Id: 355400+++ ADDRESS WARNING +++one trash can near the fence has been missing for 3 months the area is not clean with trash everywhere tree is down nea|Park was delitered on 4/18/25. Tree debris was also removed 2500142191|20521944-2500142191|7802 BRAESDALE LN HOUSTON TX 77071|29.6702|-95.5146|Service Completed|2025-04-17 10:15:06.0000000|Apr 17 2025 11:32AM|Water Leak - 20521944-2500142191 - 7802 BRAESDALE LN|Water Leak|10 Calendar Days|Apr 27 2025 3:20PM|SW|K|530U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 15:20:41.0000000|3075149.5000000000|13807724.0000000000|7802 BRAESDALE LN|HOUSTON|TX|77071|0922300000035|2025-04-17 15:15:06.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:32:43 AM - Case # 20521944 -2500142191: Investigati||Mrs. Evans states she received a call from COH stating her billing could be wrong (+ 2 000) and that there might be a leak on her property. She was instructed to create a case for an inspector to go out|4/17/2025 11:32:43 AM - Case # 20521944 -2500142191: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500142189|2500142189|11431 LEMOND DR HOUSTON TX 77016|29.8869|-95.2912|Routed|2025-04-17 10:14:55.0000000||Missed Garbage Pickup - 2500142189 - 11431 LEMOND DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 3:15PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 15:15:42.0000000|3143556.7500000000|13888673.0000000000|11431 LEMOND DR|HOUSTON|TX|77016|0913940000026|2025-04-17 15:14:55.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Garbage Pickup 4/17/2025 10:15:42 AM||NULL|Solid Waste Management 2500142188|2500142188|7213 LAURA KOPPE RD HOUSTON 77028|29.8406|-95.2985|Service Completed|2025-04-17 10:14:31.0000000|Apr 17 2025 12:07PM|HPW Escalation - 2500142188 - 7213 LAURA KOPPE RD|HPW Escalation|3 Working Days|Apr 22 2025 3:24PM|NE|B|455E|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-17 15:17:14.0000000|3141794.2500000000|13871774.0000000000|7213 LAURA KOPPE RD|HOUSTON||77028|0731310000007|2025-04-17 15:14:31.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Made customer contact repair will be scheduled||7213 LAURA KOPPE RD|Made customer contact repair will be scheduled 2500142187|2500142187|7527 COACHWOOD DR HOUSTON 77071|29.6521|-95.5101|Routed|2025-04-17 10:14:14.0000000||SWM Escalation - 2500142187 - 7527 COACHWOOD DR|SWM Escalation|3 Working Days|Apr 22 2025 3:22PM|SW|K|570C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 15:15:18.0000000|3076768.2500000000|13801167.0000000000|7527 COACHWOOD DR|HOUSTON||77071|1107850000015|2025-04-17 15:14:14.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created SWM Escalation 4/17/2025 10:15:18 AM||166146101158|Solid Waste Management 2500142186|2500142186|3919 BUCK ST HOUSTON TX 77020|29.7701|-95.3317|Routed|2025-04-17 10:14:12.0000000||Parking Violation - 2500142186 - 3919 BUCK ST|Parking Violation|19 Calendar Days|May 6 2025 3:19PM|NE|B|494F|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 15:19:15.0000000|3132130.2700000000|13845719.3100000000|3919 BUCK ST|HOUSTON|TX|77020|0421500000370|2025-04-17 15:14:12.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW||1st Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 10:19:15 AM||abandoned truck|Parking Management 2500142185|2500142185|4121 BARNES ST HOUSTON 77007|29.7687|-95.4027|Routed|2025-04-17 10:13:40.0000000||SWM Escalation - 2500142185 - 4121 BARNES ST|SWM Escalation|3 Working Days|Apr 22 2025 3:21PM|NW|C|492H|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 15:14:06.0000000|3109568.5000000000|13844592.0000000000|4121 BARNES ST|HOUSTON||77007|1274660010004|2025-04-17 15:13:40.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/17/2025 10:14:06 AM||NULL|Solid Waste Management 2500142184|2500142184|3535 WHEELER ST HOUSTON TX 77004|29.7208|-95.3553|Routed|2025-04-17 10:12:44.0000000||Add a Can - 2500142184 - 3535 WHEELER ST|Add a Can|14 Calendar Days|May 1 2025 3:17PM|SE|D|533D|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 15:17:46.0000000|3125139.9300000000|13827646.9100000000|3535 WHEELER ST|HOUSTON|TX|77004|0571540000007|2025-04-17 15:12:44.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW||3rd Friday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Add a Can 4/17/2025 10:17:46 AM||1201-1300-1032|Solid Waste Management 2500142183|221281-2500142183|5607 WARM SPRINGS RD HOUSTON TX 77035|29.6561|-95.4844|Routed - Integrated|2025-04-17 10:12:33.0000000||Tree Removal - 221281-2500142183 - 5607 WARM SPRINGS RD|Tree Removal|51 Calendar Days|Jun 7 2025 3:13PM|SW|K|571A|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-17 15:13:24.0000000|3084912.0000000000|13802883.0000000000|5607 WARM SPRINGS RD|HOUSTON|TX|77035|0860160000007|2025-04-17 15:12:33.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Tree Removal 4/17/2025 10:13:24 AM||requesting tree to be either removed or trimmed.|Parks and Recreation 2500142182|2500142182|299 E 36TH ST HOUSTON TX 77018|29.819|-95.3962|Routed|2025-04-17 10:12:05.0000000||Trash Dumping or Illegal Dumpsite - 2500142182 - 299 E 36TH ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 3:17PM|NW|H|453N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 15:17:07.0000000|3111061.8900000000|13862835.0500000000|299 E 36TH ST|HOUSTON|TX|77018|0210890000005|2025-04-17 15:12:05.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW||3rd Thursday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/17/2025||Constant pile of illegally dumped garbage. Ongoing for years now|Solid Waste Management 2500142181|20521938-2500142181|10726 CORONA LN HOUSTON TX 77072|29.6949|-95.5676|Routed - Integrated|2025-04-17 10:12:02.0000000||Water Leak - 20521938-2500142181 - 10726 CORONA LN|Water Leak|10 Calendar Days|Apr 27 2025 3:12PM|SW|J|529L|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 15:12:40.0000000|3058074.5000000000|13816197.0000000000|10726 CORONA LN|HOUSTON|TX|77072|1004560000038|2025-04-17 15:12:02.0000000|ALIEF|International MD|SWMO121|MONDAY|SW|SWMO-B-07|MONDAY-B|SW|S|1st Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Water Leak 4/17/2025 10:12:40 AM||10726 CORONA LN|Public Works 2500142180|2500142180|8282 PARK PLACE BLVD HOUSTON TX 77017|29.6906|-95.2696|Routed|2025-04-17 10:11:00.0000000||Building Code Violation - 2500142180 - 8282 PARK PLACE BLVD|Building Code Violation|7 Calendar Days|Apr 24 2025 3:14PM|SE|I|535Q|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-17 15:14:53.0000000|3152688.7500000000|13817514.0000000000|8282 PARK PLACE BLVD|HOUSTON|TX|77017|1171000010001|2025-04-17 15:11:00.0000000|PARK PLACE||||SE|||SE|||SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||no permits posted at dalat condo they added rooms without permits|Public Works 2500142179|307220-2500142179|16702 QUAIL RUN DR HOUSTON TX 77489|29.5847|-95.5152|Routed - Integrated|2025-04-17 10:10:42.0000000||Nuisance On Property - 307220-2500142179 - 16702 QUAIL RUN DR|Nuisance On Property|180 Working Days|Jan 7 2026 4:12PM|SW|K|610C|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 15:12:51.0000000|3075911.5000000000|13776618.0000000000|16702 QUAIL RUN DR|HOUSTON|TX|77489|5890020050650907|2025-04-17 15:10:42.0000000|FORT BEND HOUSTON||SWFR101|FRIDAY|SW|SWFR-A-01|FRIDAY-A|SW|S|3rd Friday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Nuisance On Property 4/17/2025 10:12:51 A||Private water leak was found on property in November 2024. Owner has done nothing to repair it. Water is still leaking into the streets|Neighborhoods 2500142178|2500142178|10726 MARIGOLD GLEN WAY HOUSTON TX 77034|29.6092|-95.1963|Routed|2025-04-17 10:09:38.0000000||Missed Heavy Trash Pickup - 2500142178 - 10726 MARIGOLD GLEN WAY|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 3:17PM|SE|E|576V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 15:10:51.0000000|3176898.7500000000|13788679.0000000000|10726 MARIGOLD GLEN WAY|HOUSTON|TX|77034|1273790030018|2025-04-17 15:09:38.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Heavy Trash Pickup 4/17/2025 10:10||10726 MARRIEOLT GLENN WAY|Solid Waste Management 2500142177|20521939-2500142177|9142 HOMEWOOD LN HOUSTON TX 77078|29.8421|-95.2548|Routed - Integrated|2025-04-17 10:09:33.0000000||Water Leak - 20521939-2500142177 - 9142 HOMEWOOD LN|Water Leak|10 Calendar Days|Apr 27 2025 3:13PM|NE|B|455H|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 15:13:34.0000000|3155621.0000000000|13872724.0000000000|9142 HOMEWOOD LN|HOUSTON|TX|77078|0820180000509|2025-04-17 15:09:33.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NETH-A-03|THURSDAY-A|NE|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:10:47||water leak/ meter front yard|Public Works 2500142176|20521940-2500142176|8304 WESTPARK DR HOUSTON TX 77063|29.7226|-95.5112|Routed - Integrated|2025-04-17 10:09:31.0000000||Water Leak - 20521940-2500142176 - 8304 WESTPARK DR|Water Leak|10 Calendar Days|Apr 27 2025 3:14PM|SW|F|530C|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 15:14:35.0000000|3075670.6300000000|13826807.1600000000|8304 WESTPARK DR|HOUSTON|TX|77063|0981180000003|2025-04-17 15:09:31.0000000|MID WEST||||SW|||SW|||SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Water Leak 4/17/2025 10:14:35 AM||There is a service valve leaking and wasting water into a storm drain. Has been for months.|Public Works 2500142175|307221-2500142175|5711 YALE ST HOUSTON TX 77076|29.8503|-95.406|Routed - Integrated|2025-04-17 10:09:18.0000000||Nuisance On Property - 307221-2500142175 - 5711 YALE ST|Nuisance On Property|180 Working Days|Jan 7 2026 4:13PM|NW|H|452D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 15:13:30.0000000|3107619.0000000000|13874209.0000000000|5711 YALE ST|HOUSTON|TX|77076|0222460000230|2025-04-17 15:09:18.0000000|NORTHSIDE/NORTHLINE||NWTU114|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE|S|3rd Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Nuisance On Property 4/17/2025 10:13:30 AM||trees falling on to neighbors property high weeds trash on propertycaller states it empty lot next door with no address but with HCAD #0222460000019|Neighborhoods 2500142174|20521933-2500142174|5614 DOLORES ST HOUSTON TX 77057|29.7346|-95.4783|Routed - Integrated|2025-04-17 10:08:53.0000000||Water Leak - 20521933-2500142174 - 5614 DOLORES ST|Water Leak|10 Calendar Days|Apr 27 2025 3:12PM|SW|J|491X|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 15:12:02.0000000|3085989.0000000000|13831488.0000000000|5614 DOLORES ST|HOUSTON|TX|77057|1239010010005|2025-04-17 15:08:53.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:28:51||PLEASE CONATCT xxx-xxx-xxxx Previous case not resolved still leakingRef: Water Leak - 20520813-2500136460 - 5614 DOLORES ST|Public Works 2500142173|2500142173|10831 ALBURY DR HOUSTON TX 77096|29.6625|-95.4979|Routed|2025-04-17 10:08:43.0000000||Recycling Participation NEW - 2500142173 - 10831 ALBURY DR|Recycling Participation NEW|24 Calendar Days|May 11 2025 3:10PM|SW|K|530Z|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 15:10:37.0000000|3080554.0000000000|13805064.0000000000|10831 ALBURY DR|HOUSTON|TX|77096|1043290000017|2025-04-17 15:08:43.0000000|WESTBURY|HCID #5 (Brays Oaks)|SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Friday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Recycling Participation NEW 4/17/2025||164906401132|Solid Waste Management 2500142172|20521934-2500142172|8707 RICHMOND AVE HOUSTON TX 77063|29.7288|-95.5173|Service Completed|2025-04-17 10:08:33.0000000|Apr 17 2025 12:22PM|Water Leak - 20521934-2500142172 - 8707 RICHMOND AVE|Water Leak|10 Calendar Days|Apr 27 2025 3:09PM|SW|F|490Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 15:09:47.0000000|3073653.7500000000|13828969.0000000000|8707 RICHMOND AVE|HOUSTON|TX|77063|0710340120009|2025-04-17 15:08:33.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:22:28 PM - Case # 20521934 -2500142172: Investigati||he would like for you to locate his meter and cut off|4/17/2025 12:22:28 PM - Case # 20521934 -2500142172: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500142171|2500142171|8122 AUTUMN LN HOUSTON TX 77016|29.835|-95.3227|Service Completed|2025-04-17 10:08:30.0000000|Apr 17 2025 11:14AM|Dangerous Commercial Building - 2500142171 - 8212 AUTUMN LN|Dangerous Commercial Building|10 Calendar Days|Apr 27 2025 3:09PM|NE|B|454G|Public Works|Houston Permitting Center|Dangerous Commercial Building|1|Resolved|2025-04-17 15:09:20.0000000|3134272.5000000000|13869472.0000000000|8122 AUTUMN LN|HOUSTON|TX|77016|0641070020006|2025-04-17 15:08:30.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|HPC DangerousComBldg|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Provide a contact number and or provide verifiable information.||+++ ADDRESS WARNING +++Entered Address: 8212 AUTUMN LNValidated Address: 8122 AUTUMN LN - Address Id: 155397+++ ADDRESS WARNING +++church building missing roof no longer operating.|Provide a contact number and or provide verifiable information. 2500142170|20521935-2500142170|503 SCHWEIKHARDT ST HOUSTON TX 77020|29.7667|-95.3235|Routed - Integrated|2025-04-17 10:08:29.0000000||Fire Hydrant - 20521935-2500142170 - 503 SCHWEIKHARDT ST|Fire Hydrant|12 Calendar Days|Apr 29 2025 3:09PM|NE|B|494K|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-17 15:09:13.0000000|3134718.2500000000|13844658.0000000000|503 SCHWEIKHARDT ST|HOUSTON|TX|77020|1443850010018|2025-04-17 15:08:29.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:26:46||503 schweikharde|Public Works 2500142169|20521936-2500142169|1120 43RD ST HOUSTON TX 77018|29.8286|-95.4293|Service Completed|2025-04-17 10:08:23.0000000|Apr 18 2025 12:40PM|Water Leak - 20521936-2500142169 - 4310-4310 Ella Blvd|Water Leak|10 Calendar Days|Apr 27 2025 3:08PM|NW|H|452K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 15:08:23.0000000|3100465.7500000000|13866115.0000000000|1120 43RD ST|HOUSTON|TX|77018|0731000120021|2025-04-17 15:08:23.0000000|CENTRAL NORTHWEST||NWTU110|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/18/2025 12:40:09 PM - Case # 20521936 -2500142169: Dear Custom||+++ ADDRESS Warning +++Entered Address: 4310-4310 Ella BlvdValidated Address: 1120 43RD ST - Address Id: 120444+++ ADDRESS Warning +++There has been water leaking out from beneath the road of Ella and/or adjacent sidewalk/landscaping for weeks. I have not|4/18/2025 12:40:09 PM - Case # 20521936 -2500142169: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500142168|20521937-2500142168|7302 AMARILLO ST HOUSTON TX 77020|29.7739|-95.2963|Routed - Integrated|2025-04-17 10:07:17.0000000||Water Leak - 20521937-2500142168 - PORT ST AMARILLO ST|Water Leak|10 Calendar Days|Apr 27 2025 3:09PM|NE|H|495E|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 15:09:20.0000000|3143324.5000000000|13847468.0000000000|7302 AMARILLO ST|HOUSTON|TX|77020|0181440000001|2025-04-17 15:07:17.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:08:48||+++ ADDRESS WARNING +++Entered Address: PORT ST AMARILLO STValidated Address: 7302 AMARILLO ST - Address Id: 124370+++ ADDRESS WARNING +++3 different leaks in the corner or port and amarillo Raul C. Martinez Elementary School|Public Works 2500142167|307219-2500142167|8214 AUTUMN LN HOUSTON TX 77016|29.8353|-95.3224|Routed - Integrated|2025-04-17 10:07:17.0000000||Nuisance On Property - 307219-2500142167 - 8214 AUTUMN LN|Nuisance On Property|180 Working Days|Jan 7 2026 4:08PM|NE|B|454G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 15:08:03.0000000|3134269.5000000000|13869602.0000000000|8214 AUTUMN LN|HOUSTON|TX|77016|0641070020008|2025-04-17 15:07:17.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Nuisance On Property 4/17/2025 10:08:03 A||tree overgrown onto the sidewalk|Neighborhoods 2500142166|2500142166|10831 ALBURY DR HOUSTON TX 77096|29.6625|-95.4979|Routed|2025-04-17 10:06:46.0000000||Container Replacement - 2500142166 - 10831 ALBURY DR|Container Replacement|10 Calendar Days|Apr 27 2025 3:08PM|SW|K|530Z|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 15:08:29.0000000|3080554.0000000000|13805064.0000000000|10831 ALBURY DR|HOUSTON|TX|77096|1043290000017|2025-04-17 15:06:46.0000000|WESTBURY|HCID #5 (Brays Oaks)|SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Container Replacement 4/17/2025 10:08:||10831 albury|Solid Waste Management 2500142165|20521932-2500142165|3007 CRICKET LN HOUSTON 77093|29.8732|-95.3384|Service Completed|2025-04-17 10:06:40.0000000|Apr 17 2025 12:04PM|Restoration Due to Utility Work - 20521932-2500142165 - 3007 CRICKET LN|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 3:09PM|NE|B|414S|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-17 15:09:08.0000000|3128758.2500000000|13883217.0000000000|3007 CRICKET LN|HOUSTON||77093|0830070000009|2025-04-17 15:06:40.0000000|EASTEX - JENSEN AREA||NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:04:19 PM - Case # 20521932 -2500142165: All investi||Supervisor Archie Roberts xxx-xxx-xxxx-Requested that at 3007 Cricket will need a storm sewer crew to replace covert at this location where they caused a main break.W/O # 15478765Repair team had to remove it to make repair|4/17/2025 12:04:19 PM - Case # 20521932 -2500142165: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142164|2500142164|3107 ABERDEEN WAY HOUSTON TX 77025|29.6978|-95.4264|Routed|2025-04-17 10:06:37.0000000||Missed Heavy Trash Pickup - 2500142164 - 3107 ABERDEEN WAY|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 3:13PM|SW|C|532K|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 15:06:52.0000000|3102861.2500000000|13818607.0000000000|3107 ABERDEEN WAY|HOUSTON|TX|77025|0751880140004|2025-04-17 15:06:37.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Heavy Trash Pickup 4/17/2025 10:06:52||Citizen states heavy trash was not serviced. Rubicon states heavy trash is still on scheduled for 4/15/2025. Please service and update.|Solid Waste Management 2500142162|2500142162|11011 GATLINBURG DR HOUSTON 77031|29.6594|-95.5383|Routed|2025-04-17 10:06:00.0000000||SWM Escalation - 2500142162 - 11011 GATLINBURG DR|SWM Escalation|3 Working Days|Apr 22 2025 3:14PM|SW|J|530W|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 15:07:26.0000000|3067763.7500000000|13803557.0000000000|11011 GATLINBURG DR|HOUSTON||77031|1040370000023|2025-04-17 15:06:00.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-01|THURSDAY-A|SW|S|2nd Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created SWM Escalation 4/17/2025 10:07:26 AM||Container Repair - 2500058173 - 11011 GATLINBURG DR - 2/13/2025lid wheel are damaged and the container is cracked 1653-1850-1427|Solid Waste Management 2500142159|2500142159|12030 HENDON LN HOUSTON 77072|29.692|-95.5912|Service Completed|2025-04-17 10:05:05.0000000|Apr 18 2025 6:45AM|Park Forestry Escalation - 2500142159 - 12030 HENDON LN|Park Forestry Escalation|3 Working Days|Apr 22 2025 3:13PM|SW|F|529J|Parks and Recreation|Customer Escalation|Park Forestry Escalation|1|Resolved|2025-04-17 15:06:05.0000000|3050603.5000000000|13814920.0000000000|12030 HENDON LN|HOUSTON||77072|1000890000034|2025-04-17 15:05:05.0000000|ALIEF|International MD|SWMO108|MONDAY|SW|SWMO-B-10|MONDAY-B|SW|S|1st Wednesday|SW|PR ForestryCustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Tree trimming to remove broken and fallen limbs was completed on||12030 HENDON//tree limbs from tree falling onto property|Tree trimming to remove broken and fallen limbs was completed on 10/21/2024. Please submit a new case to have tree evaluated for additional trimming. 2500142158|2500142158|16303 SAN MATEO DR HOUSTON 77053|29.5904|-95.4795|Routed|2025-04-17 10:05:04.0000000||SWM Escalation - 2500142158 - 16301 SAN MATEO DR|SWM Escalation|3 Working Days|Apr 22 2025 3:13PM|SW|K|611B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 15:06:32.0000000|3087276.2500000000|13779026.0000000000|16303 SAN MATEO DR|HOUSTON||77053|2177010050091907|2025-04-17 15:05:04.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-02|FRIDAY-A|SW|S|4th Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/17/2025 10:06:32 AM||+++ ADDRESS WARNING +++Entered Address: 16301 SAN MATEO DRValidated Address: 16303 SAN MATEO DR - Address Id: 490386+++ ADDRESS WARNING +++chimney to san mateo on court rd: this is an ongoing issue citizen has reported issue from last year and nothing has|Solid Waste Management 2500142157|12697148-2500142157|6534 MYRTLE ST HOUSTON TX 77087|29.7096|-95.3021|Service Completed|2025-04-17 10:04:11.0000000|Apr 18 2025 11:33AM|Traffic Signs - 12697148-2500142157 - BOBBY LEE LN MYRTLE ST|Traffic Signs|14 Working Days|May 7 2025 3:06PM|SE|I|534H|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 15:06:03.0000000|3142168.2500000000|13824023.0000000000|6534 MYRTLE ST|HOUSTON|TX|77087|0690880050001|2025-04-17 15:04:11.0000000|PECAN PARK|East End MD|SEMO117|MONDAY|SE|SEMO-B-01|MONDAY-B|SE|S|1st Tuesday|SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: BOBBY LEE LN MYRTLE STValidated Address: 6534 MYRTLE ST - Address Id: 520779+++ ADDRESS WARNING +++2 way stop sign /leaning / hit by car|Resolution :07. Investigation / Inspection completedClose Comments :No Comment is written 2500142156|2500142156|6226 S GREENWICK LOOP HOUSTON TX 77085|29.6351|-95.4771|Routed|2025-04-17 10:03:40.0000000||Missed Garbage Pickup - 2500142156 - 6226 S GREENWICK LOOP|Missed Garbage Pickup|4 Working Days|Apr 23 2025 3:05PM|SW|K|571K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 15:05:21.0000000|3087432.5000000000|13795302.0000000000|6226 S GREENWICK LOOP|HOUSTON|TX|77085|1202620030018|2025-04-17 15:03:40.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Missed Garbage Pickup 4/17/2025 10:05:||needs container serviced as it was overlooked|Solid Waste Management 2500142155|2500142155|307 OWENS ST HOUSTON TX 77029|29.7411|-95.2565|Routed|2025-04-17 10:03:11.0000000||Missed Heavy Trash Pickup - 2500142155 - 307 Owens St|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 3:10PM|NE|I|495V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 15:03:11.0000000|3156263.2500000000|13836027.0000000000|307 OWENS ST|HOUSTON|TX|77029|0141150270005|2025-04-17 15:03:11.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Heavy trash pickup is needed|Solid Waste Management 2500142154|2500142154|12202 DRY BLUSH CT HOUSTON TX 77048|29.6286|-95.3248|Routed|2025-04-17 10:02:51.0000000||Container Replacement - 2500142154 - 12202 DRY BLUSH CT|Container Replacement|10 Calendar Days|Apr 27 2025 3:06PM|SE|D|574K|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 15:06:31.0000000|3135862.2500000000|13794450.0000000000|12202 DRY BLUSH CT|HOUSTON|TX|77048|1393880020025|2025-04-17 15:02:51.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Container Replacement 4/17/2025 10:06:3||container replacementblack can damagedwater acc-90000576707512202 Dry blush|Solid Waste Management 2500142152|20521983-2500142152|11025 UPLAND FOREST DR HOUSTON TX 77043|29.802|-95.5759|Service Completed|2025-04-17 10:02:00.0000000|Apr 18 2025 1:36PM|Water Leak - 20521983-2500142152 - 11025 upland forest drive|Water Leak|10 Calendar Days|Apr 27 2025 4:22PM|NW|A|449T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 16:22:21.0000000|3054292.0000000000|13855032.0000000000|11025 UPLAND FOREST DR|HOUSTON|TX|77043|1302280030006|2025-04-17 15:02:00.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 1:36:30 PM - Case # 20521983 -2500142152: Investigatio||+++ ADDRESS WARNING +++Entered Address: 11025 upland forest driveValidated Address: 11025 UPLAND FOREST DR - Address Id: 1906042+++ ADDRESS WARNING +++Hello the property at 1911 Upland Forest Drive (the meter box) has a significant leak. Please repair. Th|4/18/2025 1:36:30 PM - Case # 20521983 -2500142152: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500142151|33616-2500142151|6400 W BELLFORT AVE HOUSTON TX 77035|29.6571|-95.5036|Routed - Integrated|2025-04-17 10:01:59.0000000||Fire Code Complaint - 33616-2500142151 - 6400 W BELLFORT AVE|Fire Code Complaint|4 Calendar Days|Apr 21 2025 3:07PM|SW|K|570D|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-17 15:07:04.0000000|3078802.9300000000|13803067.9200000000|6400 W BELLFORT AVE|HOUSTON|TX|77035|1064650000002|2025-04-17 15:01:59.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|4 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||Property Manager called requesting assistance with closing their gate since firefighters responded to the location last night and left it open. She is requesting for it to be handled today since they will be close 04.18 - 04.20 for easter weekend. Number -|Houston Fire Department 2500142149|2500142149|6407 MINOLA ST HOUSTON 77007|29.7728|-95.427|Service Completed|2025-04-17 10:01:16.0000000|Apr 18 2025 12:23PM|Liaison Comm - 2500142149 - 6407 MINOLA ST|Liaison Comm|5 Working Days|Apr 24 2025 3:26PM|NW|C|492F|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 15:19:51.0000000|3101837.2500000000|13845852.0000000000|6407 MINOLA ST|HOUSTON||77007|0541190000004|2025-04-17 15:01:16.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||Container Replacement - 2500101994 - 6407 MINOLA STSWM Escalation - 2500137255 - 6407 MINOLA ST|Container department has been notified 2500142146|12697149-2500142146|5811 FAIRBANKS N HOUSTON RD HOUSTON TX 77040|29.8509|-95.525|Service Completed|2025-04-17 09:58:50.0000000|Apr 18 2025 5:43AM|Street Hazard - 12697149-2500142146 - 8700 W TIDWELL RD|Street Hazard|10 Calendar Days|Apr 27 2025 3:04PM|NW|A|450B|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 15:04:31.0000000|3070035.2500000000|13873446.0000000000|5811 FAIRBANKS N HOUSTON RD|HOUSTON|TX|77040|0132100360011|2025-04-17 14:58:50.0000000|FAIRBANKS / NORTHWEST CROSSING||NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||+++ ADDRESS WARNING +++Entered Address: 8700 W TIDWELL RDValidated Address: 5811 FAIRBANKS N HOUSTON RD - Address Id: 1870904+++ ADDRESS WARNING +++atten... per city employee said cave in on the median near manhole pls make contact asap median cave in very|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :Case 2500142472 has been referred to Houston water for further investigation. 2500142145|12697146-2500142145|15910 NORTH FWY HOUSTON TX 77073|29.9979|-95.4252|Routed - Integrated|2025-04-17 09:57:50.0000000||Traffic Bridge/Freeway Lighting - 12697146-2500142145 - E RICHEY RD N IH 45 HWY|Traffic Bridge/Freeway Lighting|1 Calendar Day|Apr 18 2025 3:02PM|NE|B|332U|Public Works|Transportation Drainage Operations|Traffic Bridge/Freeway Lighting|0|Active|2025-04-17 15:02:39.0000000|3100124.7500000000|13927541.0000000000|15910 NORTH FWY|HOUSTON|TX|77073|1411520010001|2025-04-17 14:57:50.0000000|||||||||||||LIMITED|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: E RICHEY RD N IH 45 HWYValidated Address: 15910 NORTH FWY - Address Id: 442056+++ ADDRESS WARNING +++freeway night lights thats alone the freeway are out starting from downtown all the way down to East Richey rd go|Public Works 2500142144|2500142144|8215 WATEKA CIR HOUSTON TX 77074|29.6799|-95.5237|Routed|2025-04-17 09:57:37.0000000||Missed Heavy Trash Pickup - 2500142144 - 8215 WATEKA CIR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 3:06PM|SW|J|530P|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 14:59:52.0000000|3072168.7500000000|13811144.0000000000|8215 WATEKA CIR|HOUSTON|TX|77074|0730190010002|2025-04-17 14:57:37.0000000|BRAEBURN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Heavy Trash Pickup 4/17/2025 9:59||8215 wateka Scheduled route via Rubicon neighbor across the street also missed stated heavy trash truck passed around cul de sac on monday 4/14/25 and did not service tree debris/junk waste|Solid Waste Management 2500142143|12697147-2500142143|4103 TURNBERRY CIR HOUSTON TX 77025|29.7004|-95.4432|Routed - Integrated|2025-04-17 09:56:54.0000000||Traffic Signs - 12697147-2500142143 - 4103 TURNBERRY CIR|Traffic Signs|14 Working Days|May 7 2025 3:01PM|SW|C|532J|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 15:01:57.0000000|3097478.1300000000|13819356.7300000000|4103 TURNBERRY CIR|HOUSTON|TX|77025|0730040130001|2025-04-17 14:56:54.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE||3rd Tuesday|SW||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/17/2025 10:01:57 AM||Stop sign is loose and leaning could fall down|Public Works 2500142142|20521931-2500142142|9222 CULLEN BLVD HOUSTON TX 77051|29.6574|-95.3558|Routed - Integrated|2025-04-17 09:56:02.0000000||Water Leak - 20521931-2500142142 - 9222 CULLEN BLVD|Water Leak|10 Calendar Days|Apr 27 2025 2:57PM|SE|D|573D|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 14:57:42.0000000|3125705.7500000000|13804609.0000000000|9222 CULLEN BLVD|HOUSTON|TX|77051|0800660000014|2025-04-17 14:56:02.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:52:41||NULL|Public Works 2500142141|12697145-2500142141|1601 SAWYER ST HOUSTON TX 77007|29.7722|-95.383|Service Completed|2025-04-17 09:55:46.0000000|Apr 18 2025 5:43AM|Street Hazard - 12697145-2500142141 - 1601 Sawyer St|Street Hazard|10 Calendar Days|Apr 27 2025 2:55PM|NW|C|493F|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 14:55:46.0000000|3115781.0000000000|13846040.0000000000|1601 SAWYER ST|HOUSTON|TX|77007|0401100000050|2025-04-17 14:55:46.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Sidewalk has been crumbled for more than a year now This sidewalk is used by people with disabilities but is not ADA compliantPedestrians must walk into the street to avoid the broken sidewalk and that is dangerous|Resolution :07. Investigation / Inspection completedClose Comments :No safety hazard found no action needed 2500142140|2500142140|301 W LITTLE YORK RD HOUSTON TX 77076|29.8693|-95.4038|Routed|2025-04-17 09:55:40.0000000||Health Code - 2500142140 - 301 W LITTLE YORK RD|Health Code|55 Calendar Days|Jun 11 2025 2:59PM|NE|H|412V|Health|Environmental Health|Health Code|0|Active|2025-04-17 14:59:40.0000000|3108112.7500000000|13881160.0000000000|301 W LITTLE YORK RD|HOUSTON|TX|77076|1211100010001|2025-04-17 14:55:40.0000000|NORTHSIDE/NORTHLINE||NEMO117|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB From: Hodge Angelique - HHD Sent: Thursday April 17 202||Caller is stating that there is a big hole in her roof in the restroom due to a leak that happened and rats roaches...etc are going into her apartment.|Health 2500142139|20521930-2500142139|2222 MIMOSA DR HOUSTON TX 77019|29.7478|-95.4137|Service Completed|2025-04-17 09:55:14.0000000|Apr 17 2025 11:06AM|Water Service - 20521930-2500142139 - 2222 MIMOSA DR|Water Service|2 Calendar Days|Apr 19 2025 2:55PM|NW|G|492Q|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 14:55:52.0000000|3106322.5000000000|13836893.0000000000|2222 MIMOSA DR|HOUSTON|TX|77019|0571620000015|2025-04-17 14:55:14.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:04:58 AM - Case # 20521930 -2500142139: Dear Custom||2222 MIMOSA DR|4/17/2025 11:04:58 AM - Case # 20521930 -2500142139: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500142138|2500142138|6039 MCKNIGHT ST HOUSTON TX 77035|29.6556|-95.4971|Service Completed|2025-04-17 09:54:07.0000000|Apr 17 2025 11:04AM|Add a Can - 2500142138 - 6039 MCKNIGHT ST|Add a Can|14 Calendar Days|May 1 2025 2:56PM|SW|K|570D|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-17 14:56:11.0000000|3080888.5000000000|13802560.0000000000|6039 MCKNIGHT ST|HOUSTON|TX|77035|0935650000003|2025-04-17 14:54:07.0000000|WESTBURY||SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Thursday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||Citizen just needs a sticker. MAIL STICKER OUT PLEASE|Solid Waste Management 2500142137|2500142137|11122 OPAL GLEN LN HOUSTON TX 77075|29.6025|-95.2623|Routed|2025-04-17 09:53:44.0000000||Missed Heavy Trash Pickup - 2500142137 - 11122 OPAL GLEN LN|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 3:02PM|SE|I|575Y|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 14:55:11.0000000|3156021.2500000000|13785577.0000000000|11122 OPAL GLEN LN|HOUSTON|TX|77075|1254330020008|2025-04-17 14:53:44.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Heavy Trash Pickup 4/17/2025 9:55||Caller states only part of her tree waste was picked up is requesting they go back out|Solid Waste Management 2500142136|2500142136|6039 MCKNIGHT ST HOUSTON TX 77035|29.6556|-95.4971|Routed|2025-04-17 09:53:33.0000000||Container Repair - 2500142136 - 6039 MCKNIGHT ST|Container Repair|10 Calendar Days|Apr 27 2025 2:53PM|SW|K|570D|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 14:53:43.0000000|3080888.5000000000|13802560.0000000000|6039 MCKNIGHT ST|HOUSTON|TX|77035|0935650000003|2025-04-17 14:53:33.0000000|WESTBURY||SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Container Repair 4/17/2025 9:53:43 AM||NULL|Solid Waste Management 2500142134|2500142134|8215 WATEKA CIR HOUSTON TX 77074|29.6799|-95.5237|Routed|2025-04-17 09:53:03.0000000||Missed Garbage Pickup - 2500142134 - 8215 WATEKA CIR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 2:57PM|SW|J|530P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 14:57:23.0000000|3072168.7500000000|13811144.0000000000|8215 WATEKA CIR|HOUSTON|TX|77074|0730190010002|2025-04-17 14:53:03.0000000|BRAEBURN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Garbage Pickup 4/17/2025 9:57:23||8215 wateka circ Scheduled route via Rubicon neighbor across the street also missed heavy trash at the curb stated truck went around cul -de-sac without servicing.|Solid Waste Management 2500142133|2500142133|315 W 14TH ST HOUSTON TX 77008|29.7964|-95.4008|Routed|2025-04-17 09:52:27.0000000||Container Replacement - 2500142133 - 315 W 14TH ST|Container Replacement|10 Calendar Days|Apr 27 2025 2:54PM|NW|C|452Z|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 14:54:09.0000000|3109860.0000000000|13854680.0000000000|315 W 14TH ST|HOUSTON|TX|77008|0201500000019|2025-04-17 14:52:27.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Replacement 4/17/2025 9||NULL|Solid Waste Management 2500142131|2500142131|2510 CHARLES RD HOUSTON TX 77093|29.8624|-95.3465|Routed|2025-04-17 09:52:12.0000000||Container Replacement - 2500142131 - 2510 CHARLES RD|Container Replacement|10 Calendar Days|Apr 27 2025 2:53PM|NE|H|414W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 14:53:56.0000000|3126337.7500000000|13879195.0000000000|2510 CHARLES RD|HOUSTON|TX|77093|0720880000023|2025-04-17 14:52:12.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO104|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Container Replacement 4/17/2025 9:53:||pls exchange can|Solid Waste Management 2500142130|12697143-2500142130|6005 INWOOD DR HOUSTON TX 77057|29.7456|-95.4877|Service Completed|2025-04-17 09:51:52.0000000|Apr 18 2025 12:45PM|Street Hazard - 12697143-2500142130 - 6005 INWOOD DR|Street Hazard|10 Calendar Days|Apr 27 2025 2:53PM|NW|G|491N|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 14:53:35.0000000|3082863.2500000000|13835376.0000000000|6005 INWOOD DR|HOUSTON|TX|77057|1224230010002|2025-04-17 14:51:52.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||street unleveled causing standing water and curb broken|Resolution :11. No safety hazard found no action neededClose Comments :No Comment is written 2500142129|307218-2500142129|7818 KENTON ST HOUSTON 77028|29.8151|-95.2857|Routed - Integrated|2025-04-17 09:51:52.0000000||Nuisance On Property - 307218-2500142129 - 7818 KENTON ST|Nuisance On Property|180 Working Days|Jan 7 2026 4:05PM|NE|B|455P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 15:05:52.0000000|3146126.0000000000|13862626.0000000000|7818 KENTON ST|HOUSTON||77028|0300180140006|2025-04-17 14:51:52.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Isaiah Conway created Nuisance On Property 4/17/2025 10:05:52 A||NULL|Neighborhoods 2500142127|2500142127|3707 LAZYWOOD LN HOUSTON TX 77023|29.7027|-95.3202|Routed|2025-04-17 09:50:22.0000000||Container Repair - 2500142127 - 3707 LAZYWOOD LN|Container Repair|10 Calendar Days|Apr 27 2025 2:51PM|SE|I|534L|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 14:51:30.0000000|3136482.7500000000|13821414.0000000000|3707 LAZYWOOD LN|HOUSTON|TX|77023|0761260090032|2025-04-17 14:50:22.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Container Repair 4/17/2025 9:51:30 AM||031707702633707 lazywoodlid/wheel damaged|Solid Waste Management 2500142126|12697144-2500142126|4918 BRINKMAN ST HOUSTON TX 77018|29.8371|-95.4161|Routed - Integrated|2025-04-17 09:50:00.0000000||Flashing School Beacon - 12697144-2500142126 - 4918 BRINKMAN ST|Flashing School Beacon|1 Calendar Day|Apr 18 2025 2:55PM|NW|H|452G|Public Works|Transportation Drainage Operations|Flashing School Beacon|0|Active|2025-04-17 14:55:04.0000000|3104558.0200000000|13869309.9300000000|4918 BRINKMAN ST|HOUSTON|TX|77018|0751810020001|2025-04-17 14:50:00.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE||3rd Thursday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Flashing School Beacon 4/17/2025 9:55:04 AM||Flashing School Zone Lights Needed on Brinkman St North and Southbound|Public Works 2500142125|2500142125|5838 HERON DR HOUSTON TX 77033|29.6592|-95.3306|Routed|2025-04-17 09:49:13.0000000||Container Replacement - 2500142125 - 5838 HERON DR|Container Replacement|10 Calendar Days|Apr 27 2025 2:54PM|SE|D|574B|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 14:54:42.0000000|3133674.7500000000|13805507.0000000000|5838 HERON DR|HOUSTON|TX|77033|0870620000002|2025-04-17 14:49:13.0000000|SOUTH PARK||SEFR107|FRIDAY|SE|SEFR-A-06|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Container Replacement 4/17/2025 9:54:4||5838 heron|Solid Waste Management 2500142124|2500142124|12327 CORONA LN HOUSTON TX 77072|29.6946|-95.5975|Routed|2025-04-17 09:47:27.0000000||Dead Animal Collection - 2500142124 - 12327 CORONA LN|Dead Animal Collection|4 Calendar Days|Apr 21 2025 2:48PM|SW|F|528M|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 14:48:40.0000000|3048591.2500000000|13815799.0000000000|12327 CORONA LN|HOUSTON|TX|77072|1146060070015|2025-04-17 14:47:27.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Dead Animal Collection 4/17/2025 9:48:40||12327 CORONA LN|Solid Waste Management 2500142122|20521926-2500142122|5519 FEAGAN ST HOUSTON TX 77007|29.7655|-95.4181|Service Completed|2025-04-17 09:46:17.0000000|Apr 17 2025 3:40PM|Water Leak - 20521926-2500142122 - 5519 FEAGAN ST|Water Leak|10 Calendar Days|Apr 27 2025 2:47PM|NW|C|492L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:47:30.0000000|3104726.2500000000|13843278.0000000000|5519 FEAGAN ST|HOUSTON|TX|77007|1215330010006|2025-04-17 14:46:17.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:40:07 PM - Case # 20521926 -2500142122: An investiga||NULL|4/17/2025 3:40:07 PM - Case # 20521926 -2500142122: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142121|20521927-2500142121|1401 N LOOP FWY HOUSTON TX 77008|29.8112|-95.423|Service Completed|2025-04-17 09:45:45.0000000|Apr 17 2025 10:30AM|Water Leak - 20521927-2500142121 - 1401 N LOOP FWY|Water Leak|10 Calendar Days|Apr 27 2025 2:46PM|NW|C|452U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:46:37.0000000|3102653.0000000000|13859838.0000000000|1401 N LOOP FWY|HOUSTON|TX|77008|1308470010001|2025-04-17 14:45:45.0000000|GREATER HEIGHTS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:29:59 AM - Case # 20521927 -2500142121: Dear Custom||NULL|4/17/2025 10:29:59 AM - Case # 20521927 -2500142121: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500142119|20521928-2500142119|1401 N LOOP FWY HOUSTON TX 77008|29.8112|-95.423|Service Completed|2025-04-17 09:45:00.0000000|Apr 17 2025 10:20AM|Water Leak - 20521928-2500142119 - 1401 N LOOP FWY|Water Leak|10 Calendar Days|Apr 27 2025 2:45PM|NW|C|452U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:45:20.0000000|3102653.0000000000|13859838.0000000000|1401 N LOOP FWY|HOUSTON|TX|77008|1308470010001|2025-04-17 14:45:00.0000000|GREATER HEIGHTS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:19:28 AM - Case # 20521928 -2500142119: Dear Custom||NULL|4/17/2025 10:19:28 AM - Case # 20521928 -2500142119: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500142115|2500142115|3422 AREBA ST HOUSTON 77091|29.861|-95.46|Service Completed|2025-04-17 09:43:39.0000000|Apr 17 2025 12:27PM|Liaison Comm - 2500142115 - 3422 AREBA ST|Liaison Comm|5 Working Days|Apr 24 2025 2:50PM|NW|B|411Z|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 14:43:55.0000000|3090401.7500000000|13877586.0000000000|3422 AREBA ST|HOUSTON||77091|0974680000387|2025-04-17 14:43:39.0000000|ACRES HOME|Near Northwest MD|NWTH101|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||Please deliver one ((zzz) replacement can // Mailing out replacement sticker to customer./ overdue|Container delivery department has been notified. 2500142114|12697141-2500142114|3026 HOLMAN ST HOUSTON TX 77004|29.7289|-95.3603|Service Completed|2025-04-17 09:42:55.0000000|Apr 17 2025 1:33PM|Drainage - 12697141-2500142114 - SAUER ST HOLMAN ST|Drainage|30 Calendar Days|May 17 2025 2:43PM|SE|D|493Y|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-17 14:43:55.0000000|3123405.2500000000|13830485.0000000000|3026 HOLMAN ST|HOUSTON|TX|77004|1448560010003|2025-04-17 14:42:55.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 05.Drainage system properly performing by convey||+++ ADDRESS WARNING +++Entered Address: SAUER ST HOLMAN STValidated Address: 3026 HOLMAN ST - Address Id: 3011698+++ ADDRESS WARNING +++when it rains the whole corner is submerged with water|Resolution :05.Drainage system properly performing by conveying/clearing runoff as intended no action requiredClose Comments :drainage system and is functioning as designed no blockages detected. Inspected 2500142112|2500142112|7127 CASTLEVIEW LN HOUSTON TX 77489|29.6003|-95.494|Routed|2025-04-17 09:42:37.0000000||Parking Violation - 2500142112 - WILLMORE LN CASTLEVIEW LN|Parking Violation|19 Calendar Days|May 6 2025 2:44PM|SW|K|571W|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 14:44:35.0000000|3082517.2500000000|13782440.0000000000|7127 CASTLEVIEW LN|HOUSTON|TX|77489|2150020130700907|2025-04-17 14:42:37.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Parking Violation 4/17/2025 9:44:35 AM||+++ ADDRESS WARNING +++Entered Address: WILLMORE LN CASTLEVIEW LNValidated Address: 7127 CASTLEVIEW LN - Address Id: 1281308+++ ADDRESS WARNING +++trailer is connected to red truck /also obstructing view of traffic|Parking Management 2500142111|20521929-2500142111|1922 HAWTHORNE ST HOUSTON TX 77098|29.7421|-95.408|Service Completed|2025-04-17 09:41:44.0000000|Apr 17 2025 2:40PM|Water Service - 20521929-2500142111 - 1922 HAWTHORNE ST|Water Service|2 Calendar Days|Apr 19 2025 2:46PM|SW|C|492V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 14:46:49.0000000|3108184.0800000000|13834889.1600000000|1922 HAWTHORNE ST|HOUSTON|TX|77098|0542190000009|2025-04-17 14:41:44.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE||1st Wednesday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 2:38:58 PM - Case # 20521929 -2500142111: Dear Custome||Very low pressure|4/17/2025 2:38:58 PM - Case # 20521929 -2500142111: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142110|2500142110|7718 HOWTON HOUSTON TX 77028|29.818|-95.2866|Routed|2025-04-17 09:41:24.0000000||Missed Recycling Pickup - 2500142110 - 7718 HOWTON|Missed Recycling Pickup|4 Working Days|Apr 23 2025 2:42PM|NE|B|455N|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 14:42:31.0000000|3145814.7500000000|13863658.0000000000|7718 HOWTON|HOUSTON|TX|77028|0790770050006|2025-04-17 14:41:24.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Recycling Pickup 4/17/2025 9:42:31||missed recycling|Solid Waste Management 2500142109|12697142-2500142109|3026 HOLMAN ST HOUSTON TX 77004|29.7289|-95.3603|Service Completed|2025-04-17 09:41:22.0000000|Apr 18 2025 12:55PM|Pothole - 12697142-2500142109 - SAUER ST HOLMAN ST|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|SE|D|493Y|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 14:42:38.0000000|3123405.2500000000|13830485.0000000000|3026 HOLMAN ST|HOUSTON|TX|77004|1448560010003|2025-04-17 14:41:22.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: SAUER ST HOLMAN STValidated Address: 3026 HOLMAN ST - Address Id: 3011698+++ ADDRESS WARNING +++in the crosswalk|Resolution :52. Large Pothole CompletedClose Comments :Repair completed 2500142108|2500142108|8127 LOYAL LN HOUSTON TX 77016|29.8629|-95.2789|Routed|2025-04-17 09:41:06.0000000||Container Replacement - 2500142108 - 8127 LOYAL LN|Container Replacement|10 Calendar Days|Apr 27 2025 2:41PM|NE|B|415X|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 14:41:52.0000000|3147757.5000000000|13880056.0000000000|8127 LOYAL LN|HOUSTON|TX|77016|1276500020030|2025-04-17 14:41:06.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Container Replacement 4/17/2025 9:41:52||NULL|Solid Waste Management 2500142105|2500142105|3762 DRUMMOND ST HOUSTON TX 77025|29.6963|-95.4371|Service Completed|2025-04-17 09:39:17.0000000|Apr 17 2025 3:14PM|Missed Recycling Pickup - 2500142105 - 3762 DRUMMOND ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 2:44PM|SW|C|532J|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-17 14:44:24.0000000|3099470.5800000000|13817929.9500000000|3762 DRUMMOND ST|HOUSTON|TX|77025|0720070290031|2025-04-17 14:39:17.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE||3rd Tuesday|SW|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||The whole Braes Blvd is missing recycling pick up|Completed by Shawn Fields. Notes: serviced 2500142102|2500142102|7901 BRUMBLAY ST HOUSTON TX 77012|29.7083|-95.2807|Routed|2025-04-17 09:37:33.0000000||Missed Garbage Pickup - 2500142102 - 7901 BRUMBLAY ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 2:39PM|SE|I|535F|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 14:39:25.0000000|3148953.7500000000|13823858.0000000000|7901 BRUMBLAY ST|HOUSTON|TX|77012|0521850000019|2025-04-17 14:37:33.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Missed Garbage Pickup 4/17/2025 9:39:25 A||NULL|Solid Waste Management 2500142100|20521925-2500142100|5220 FARMER ST HOUSTON TX 77020|29.7755|-95.3182|Service Completed|2025-04-17 09:37:16.0000000|Apr 17 2025 2:10PM|Water Leak - 20521925-2500142100 - 5220 FARMER ST|Water Leak|10 Calendar Days|Apr 27 2025 2:39PM|NE|B|494G|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:39:02.0000000|3136299.7500000000|13847894.0000000000|5220 FARMER ST|HOUSTON|TX|77020|0620400050008|2025-04-17 14:37:16.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE|S|1st Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:09:20 PM - Case # 20521925 -2500142100: An investiga||caller not sure who this leak belongs to pls let her know she thinks it maybe her neighbors|4/17/2025 2:09:20 PM - Case # 20521925 -2500142100: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142099|12697140-2500142099|9815 MAIN ST HOUSTON TX 77025|29.6782|-95.4267|Routed - Integrated|2025-04-17 09:36:36.0000000||Traffic Signals - 12697140-2500142099 - 9815 MAIN ST|Traffic Signals|22 Calendar Days|May 9 2025 2:41PM|SW|K|532T|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-17 14:41:40.0000000|3102980.9600000000|13811460.2600000000|9815 MAIN ST|HOUSTON|TX|77025|0451910000246|2025-04-17 14:36:36.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signals 4/17/2025 9:41:40 AM||Opened a case about a week ago says resolved but light timing is still the same. If it was changed I believe it was reset. This could be due to a fire station present just south of the light|Public Works 2500142097|2500142097|4713 SPELLMAN RD HOUSTON TX 77035|29.6559|-95.4581|Routed|2025-04-17 09:35:17.0000000||Missed Heavy Trash Pickup - 2500142097 - 4713 SPELLMAN RD|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 2:47PM|SW|K|571D|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 14:40:20.0000000|3093245.9300000000|13803069.7800000000|4713 SPELLMAN RD|HOUSTON|TX|77035|0891160000009|2025-04-17 14:35:17.0000000|NEAR SOUTHWEST||SWTH114|THURSDAY|SW|SETH-A-05|THURSDAY-A|SE||3rd Wednesday|SW|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/17/2025 9:40:20||4713 Spellman Rd. (Heavy Trash pickup was scheduled for yesterday). Everybody's heavy trash got picked up on our street except ours.|Solid Waste Management 2500142096|12697139-2500142096|2003 LAZYBROOK DR HOUSTON TX 77008|29.8043|-95.4354|Routed - Integrated|2025-04-17 09:34:46.0000000||Traffic Signs - 12697139-2500142096 - 2003 LAZYBROOK DR|Traffic Signs|14 Working Days|May 7 2025 2:36PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 14:36:19.0000000|3098809.0000000000|13857206.0000000000|2003 LAZYBROOK DR|HOUSTON|TX|77008|0842880000009|2025-04-17 14:34:46.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Traffic Signs 4/17/2025 9:36:19 AM||street sign no thru trucks sign knocked into yard 2003 Lazy brook dr|Public Works 2500142094|2500142094|6767 BENNINGTON RD HOUSTON TX 77028|29.8181|-95.3093|Routed|2025-04-17 09:32:23.0000000||Health Code - 2500142094 - 6767 BENNINGTON RD|Health Code|55 Calendar Days|Jun 11 2025 2:38PM|NE|B|454R|Health|Environmental Health|Health Code|0|Active|2025-04-17 14:38:20.0000000|3138626.7500000000|13863478.0000000000|6767 BENNINGTON RD|HOUSTON|TX|77028|1234800010001|2025-04-17 14:32:23.0000000|TRINITY / HOUSTON GARDENS||||NE|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Inspection Completed. Report to follow.||Apartment flooded from toilet back up my mom and I are disabled. We asked to be relocated to a unit downstairs management has not made any attempts to resolve the situation and assist us. I have videos. There also plumbing issues.|Health 2500142093|12697138-2500142093|3902 SIMSBROOK DR HOUSTON TX 77045|29.6211|-95.4353|Service Completed|2025-04-17 09:32:20.0000000|Apr 17 2025 12:15PM|Traffic Signs - 12697138-2500142093 - 3900 SIMSBROOK DR|Traffic Signs|14 Working Days|May 7 2025 2:34PM|SW|K|572N|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 14:34:57.0000000|3100815.0000000000|13790668.0000000000|3902 SIMSBROOK DR|HOUSTON|TX|77045|0892750000012|2025-04-17 14:32:20.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: 3900 SIMSBROOK DRValidated Address: 3902 SIMSBROOK DR - Address Id: 1182748+++ ADDRESS WARNING +++simsbrook and 3900 simbrooks 14200|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate Service Request 12697040 2500142091|20521998-2500142091|161 BARBILL LN HOUSTON TX 77336|30.0594|-95.0975|Routed - Integrated|2025-04-17 09:30:34.0000000||Restoration Due to Utility Work - 20521998-2500142091 - 161 Barbill Ln|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 4:55PM|GNEHSA|E|299W|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 16:55:12.0000000|3202822.7500000000|13953339.0000000000|161 BARBILL LN|HOUSTON|TX|77336|0954600000003|2025-04-17 14:30:34.0000000|LAKE HOUSTON||NETU107|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/19/2025 11:12:47||resident stated a city group installed a 6 inch lift to hydrant crew had to dig and now the ground is not leveled properly.resident stated a city group installed a 6 inch lift to hydrant crew had to dig and now the ground is not leveled properly.|311 HelpLine 2500142089|12697136-2500142089|4303 OMEARA DR HOUSTON TX 77035|29.6723|-95.4493|Routed - Integrated|2025-04-17 09:30:23.0000000||Traffic Signs - 12697136-2500142089 - 4303 OMEARA DR|Traffic Signs|14 Working Days|May 7 2025 2:32PM|SW|K|531V|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 14:32:38.0000000|3095868.7500000000|13809116.0000000000|4303 OMEARA DR|HOUSTON|TX|77035|0860600000007|2025-04-17 14:30:23.0000000|NEAR SOUTHWEST||SWTH116|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:57:35||OMEARA DR street sign missing right across the street from citizens address4303 OMEARA DR 77035|Public Works 2500142088|20521923-2500142088|6103 BAYOU BRIDGE DR HOUSTON TX 77096|29.6749|-95.4974|Routed - Integrated|2025-04-17 09:30:11.0000000||Water Leak - 20521923-2500142088 - 6103 BAYOU BRIDGE DR|Water Leak|10 Calendar Days|Apr 27 2025 2:35PM|SW|C|530V|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 14:35:19.0000000|3080567.0200000000|13809583.1500000000|6103 BAYOU BRIDGE DR|HOUSTON|TX|77096|0972240000022|2025-04-17 14:30:11.0000000|MEYERLAND AREA|HCID #5 (Brays Oaks)|SWTU112|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW||2nd Tuesday|SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:06:45||I live at 6103 Bayou Bridge Drive 77096. There is a leak between the water meter and the street.|Public Works 2500142087|20521922-2500142087|3417 MCILHENNY ST HOUSTON TX 77004|29.7349|-95.3501|Service Completed|2025-04-17 09:29:30.0000000|Apr 17 2025 3:32PM|Water Leak - 20521922-2500142087 - 3417 MCILHENNY ST|Water Leak|10 Calendar Days|Apr 27 2025 2:30PM|SE|D|493Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:30:59.0000000|3126633.0000000000|13832822.0000000000|3417 MCILHENNY ST|HOUSTON|TX|77004|0513160000016|2025-04-17 14:29:30.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:31:37 PM - Case # 20521922 -2500142087: All investig||NULL|4/17/2025 3:31:37 PM - Case # 20521922 -2500142087: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142086|20521924-2500142086|3322 CALUMET ST HOUSTON TX 77004|29.7125|-95.3658|Service Completed|2025-04-17 09:29:18.0000000|Apr 17 2025 11:54AM|Sewer Wastewater - 20521924-2500142086 - 3322 CALUMET ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 2:34PM|SE|D|533G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 14:34:17.0000000|3121921.5000000000|13824522.0000000000|3322 CALUMET ST|HOUSTON|TX|77004|0700830020012|2025-04-17 14:29:18.0000000|MACGREGOR|Greater Southeast MD|SETU120|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:53:09 AM - Case # 20521924 -2500142086: All investi||Mr. Latchley stated he has hired a plumber after inspecting and clearing out the residence private line he mentioned it could be a city line issue. Caller is requesting an inspection and line to be jet out if possible. PLEASE CONTACT MR.LATCHELY 71|4/17/2025 11:53:09 AM - Case # 20521924 -2500142086: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142085|12697137-2500142085|7103 BAYOU FOREST DR HOUSTON TX 77088|29.8732|-95.4807|Routed - Integrated|2025-04-17 09:28:40.0000000||Drainage - 12697137-2500142085 - 7103 BAYOU FOREST DR|Drainage|30 Calendar Days|May 17 2025 2:30PM|NW|A|411T|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 14:30:47.0000000|3083689.0000000000|13881840.0000000000|7103 BAYOU FOREST DR|HOUSTON|TX|77088|1000480000042|2025-04-17 14:28:40.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:41:38||7103 bayou forestditch full of water|Public Works 2500142084|12697135-2500142084|9002 CAROUSEL LN HOUSTON TX 77080|29.8149|-95.5141|Routed - Integrated|2025-04-17 09:28:29.0000000||Bridge and Barricade - 12697135-2500142084 - 2301 MCKEAN DR|Bridge and Barricade|27 Calendar Days|May 14 2025 2:29PM|NW|A|450Q|Public Works|Transportation Drainage Operations|Bridge and Barricade|0|Active|2025-04-17 14:29:56.0000000|3073665.5000000000|13860368.0000000000|9002 CAROUSEL LN|HOUSTON|TX|77080|0681440040009|2025-04-17 14:28:29.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE||FULL|27 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:41:33||+++ ADDRESS WARNING +++Entered Address: 2301 MCKEAN DRValidated Address: 9002 CAROUSEL LN - Address Id: 494227+++ ADDRESS WARNING +++Barricade at bridge between McKean and Carousel has been damaged and is laying on the ground|Public Works 2500142082|20521920-2500142082|8353 EAST FWY HOUSTON TX 77029|29.7793|-95.2799|Service Completed|2025-04-17 09:27:55.0000000|Apr 17 2025 11:42AM|Water Leak - 20521920-2500142082 - 8353 EAST FWY|Water Leak|10 Calendar Days|Apr 27 2025 2:29PM|NE|B|495F|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:29:18.0000000|3148387.2500000000|13849669.0000000000|8353 EAST FWY|HOUSTON|TX|77029|0151290000009|2025-04-17 14:27:55.0000000|PLEASANTVILLE AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:41:41 AM - Case # 20521920 -2500142082: An investig||Houston Food Bank|4/17/2025 11:41:41 AM - Case # 20521920 -2500142082: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142081|2500142081|12418 SEASWEPT DR HOUSTON 77071|29.6403|-95.5247|Routed|2025-04-17 09:27:47.0000000||SWM Escalation - 2500142081 - 12418 SEASWEPT DR|SWM Escalation|3 Working Days|Apr 22 2025 2:39PM|SW|K|570F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 14:32:17.0000000|3072275.7500000000|13796740.0000000000|12418 SEASWEPT DR|HOUSTON||77071|1136140000049|2025-04-17 14:27:47.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH103|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW|S|3rd Thursday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/17/2025 9:32:17 AM||12418 Seaswept Dr 1664-1430-2371 missing the month sticker so trash can was skipped. The customer is asking if he can receive a credit for the trash can being skipped for a month.|Solid Waste Management 2500142080|221279-2500142080|10910 PRIMROSE ACRES LN HOUSTON TX 77031|29.6617|-95.5347|Routed - Integrated|2025-04-17 09:26:58.0000000||Tree Trim - 221279-2500142080 - 10900 WESTBRAE PKWY|Tree Trim|75 Calendar Days|Jul 1 2025 2:26PM|SW|J|530W|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 14:26:58.0000000|3069218.0000000000|13804366.0000000000|10910 PRIMROSE ACRES LN|HOUSTON|TX|77031|1218710010038|2025-04-17 14:26:58.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW|S|2nd Friday|SW||FULL|75 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 10900 WESTBRAE PKWYValidated Address: 10910 PRIMROSE ACRES LN - Address Id: 210081+++ ADDRESS WARNING +++a referral will be sent to Forestry Department to/ cut tree branches ( As needed ) to clear the view of oncomin|Parks and Recreation 2500142079|2500142079|506 WOOD SMOKE DR HOUSTON TX 77013|29.7868|-95.2271|Routed|2025-04-17 09:26:26.0000000||Container Replacement - 2500142079 - 506 WOOD SMOKE DR|Container Replacement|10 Calendar Days|Apr 27 2025 2:28PM|NE|I|496B|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 14:28:13.0000000|3165042.7500000000|13852928.0000000000|506 WOOD SMOKE DR|HOUSTON|TX|77013|1068130000019|2025-04-17 14:26:26.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Container Replacement 4/17/2025 9:28:13 AM||can has holes from the trash truck|Solid Waste Management 2500142076|20521921-2500142076|11610 WOODBUCK TRL HOUSTON TX 77013|29.7865|-95.2307|Service Completed|2025-04-17 09:24:45.0000000|Apr 17 2025 11:30AM|Sewer Wastewater - 20521921-2500142076 - 11610 WOODBUCK TRL|Sewer Wastewater|1 Calendar Day|Apr 18 2025 2:27PM|NE|I|496B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 14:27:07.0000000|3163921.5000000000|13852779.0000000000|11610 WOODBUCK TRL|HOUSTON|TX|77013|1106130000014|2025-04-17 14:24:45.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:29:19 AM - Case # 20521921 -2500142076: An investig||sewer is stopped up in his backyard and needs flushing|4/17/2025 11:29:19 AM - Case # 20521921 -2500142076: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142075|20521916-2500142075|1542 YALE ST HOUSTON TX 77008|29.7997|-95.3989|Routed - Integrated|2025-04-17 09:23:12.0000000||Fire Hydrant - 20521916-2500142075 - 1542 yale street|Fire Hydrant|12 Calendar Days|Apr 29 2025 2:25PM|NW|C|452Z|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-17 14:25:38.0000000|3110430.5000000000|13855885.0000000000|1542 YALE ST|HOUSTON|TX|77008|0201370000023|2025-04-17 14:23:12.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Fire Hydrant 4/17/2025 9:25:38 AM||+++ ADDRESS WARNING +++Entered Address: 1542 yale streetValidated Address: 1542 YALE ST - Address Id: 43396+++ ADDRESS WARNING +++yale and 16th|Public Works 2500142074|20521917-2500142074|3417 MCILHENNY ST HOUSTON TX 77004|29.7349|-95.3501|Service Completed|2025-04-17 09:23:10.0000000|Apr 17 2025 11:40AM|Water Leak - 20521917-2500142074 - 3417 MCILHENNY ST|Water Leak|10 Calendar Days|Apr 27 2025 2:26PM|SE|D|493Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:26:19.0000000|3126633.0000000000|13832822.0000000000|3417 MCILHENNY ST|HOUSTON|TX|77004|0513160000016|2025-04-17 14:23:10.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:40:34 AM - Case # 20521917 -2500142074: Dear Custom||blue house please contact Ms. Jaquelinn upon arrival 8327485374|4/17/2025 11:40:34 AM - Case # 20521917 -2500142074: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500142073|2500142073|4118 HICKOK LN HOUSTON 77047|29.6314|-95.3621|Service Completed|2025-04-17 09:22:58.0000000|Apr 17 2025 12:23PM|Liaison Comm - 2500142073 - 4118 HICKOK LN|Liaison Comm|5 Working Days|Apr 24 2025 2:30PM|SE|D|573L|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 14:23:23.0000000|3123996.0000000000|13795087.0000000000|4118 HICKOK LN|HOUSTON||77047|0971770000024|2025-04-17 14:22:58.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified||citizen still waiting for a replacement container|Container delivery department has been notified 2500142072|20521912-2500142072|1414 HYDE PARK BLVD HOUSTON TX 77006|29.747|-95.3957|Service Completed|2025-04-17 09:22:46.0000000|Apr 19 2025 3:30PM|Water Leak - 20521912-2500142072 - 1414 HYDE PARK BLVD|Water Leak|10 Calendar Days|Apr 27 2025 2:22PM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:22:57.0000000|3112031.7500000000|13836779.0000000000|1414 HYDE PARK BLVD|HOUSTON|TX|77006|1316720010012|2025-04-17 14:22:46.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 3:28:50 PM - Case # 20521912 -2500142072: All investig||NULL|4/19/2025 3:28:50 PM - Case # 20521912 -2500142072: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142071|2500142071|5943 PERSHING ST HOUSTON TX 77033|29.6759|-95.3303|Service Completed|2025-04-17 09:22:13.0000000|Apr 17 2025 11:50AM|Missed Recycling Pickup - 2500142071 - 5943 PERSHING ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 2:28PM|SE|D|534T|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-17 14:28:24.0000000|3133599.2500000000|13811565.0000000000|5943 PERSHING ST|HOUSTON|TX|77033|0761540480028|2025-04-17 14:22:13.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: can not out||NULL|Completed by Shawn Fields. Notes: can not out 2500142070|20521913-2500142070|3610 HILLCROFT AVE HOUSTON TX 77057|29.7266|-95.5015|Service Completed|2025-04-17 09:22:09.0000000|Apr 17 2025 10:46AM|Water Leak - 20521913-2500142070 - 3610 HILLCROFT AVE|Water Leak|10 Calendar Days|Apr 27 2025 2:23PM|SW|F|490Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:23:51.0000000|3078712.2500000000|13828332.0000000000|3610 HILLCROFT AVE|HOUSTON|TX|77057|0893070000024|2025-04-17 14:22:09.0000000|MID WEST||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:46:23 AM - Case # 20521913 -2500142070: Dear Custom||3610 Hillcroft St Caller is stating that there is a leak here .|4/17/2025 10:46:23 AM - Case # 20521913 -2500142070: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500142068|20521914-2500142068|7825 OAK KNOLL LN HOUSTON TX 77028|29.8399|-95.2855|Service Completed|2025-04-17 09:21:22.0000000|Apr 17 2025 3:20PM|Water Service - 20521914-2500142068 - 7825 OAK KNOLL LN|Water Service|2 Calendar Days|Apr 19 2025 2:23PM|NE|B|455F|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 14:23:53.0000000|3145910.0000000000|13871642.0000000000|7825 OAK KNOLL LN|HOUSTON|TX|77028|0761170070073|2025-04-17 14:21:22.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:19:14 PM - Case # 20521914 -2500142068: The Service||7825 OAK KNOLL LN citizen has been experiencing low water pressure for a couple of weeks|4/17/2025 3:19:14 PM - Case # 20521914 -2500142068: The Service Request has been cancelled. 2500142067|20521918-2500142067|2402 AUBURNDALE ST HOUSTON TX 77023|29.7155|-95.3203|Service Completed|2025-04-17 09:21:20.0000000|Apr 18 2025 2:40PM|Water Leak - 20521918-2500142067 - 2402 AUBURNDALE ST|Water Leak|10 Calendar Days|Apr 27 2025 2:25PM|SE|I|534C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:25:03.0000000|3136328.7500000000|13826072.0000000000|2402 AUBURNDALE ST|HOUSTON|TX|77023|0600570000059|2025-04-17 14:21:20.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:39:36 PM - Case # 20521918 -2500142067: All investig||NULL|4/18/2025 2:39:36 PM - Case # 20521918 -2500142067: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142066|2500142066|535 FALLOON LN HOUSTON 77013|29.7797|-95.234|Routed|2025-04-17 09:21:15.0000000||SWM Escalation - 2500142066 - 535 FALLOON LN|SWM Escalation|3 Working Days|Apr 22 2025 2:29PM|NE|I|496F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 14:22:15.0000000|3162929.0000000000|13850260.0000000000|535 FALLOON LN|HOUSTON||77013|0992490000024|2025-04-17 14:21:15.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created SWM Escalation 4/17/2025 9:22:15||fell into truck WA# 402125581379also 3 neighbors without a trash can for over a month .|Solid Waste Management 2500142065|20521915-2500142065|7979 WESTHEIMER RD HOUSTON TX 77063|29.7362|-95.5094|Service Completed|2025-04-17 09:21:09.0000000|Apr 18 2025 11:22AM|Fire Hydrant - 20521915-2500142065 - 7979 WESTHEIMER RD|Fire Hydrant|12 Calendar Days|Apr 29 2025 2:22PM|SW|F|490V|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 14:22:48.0000000|3076092.2500000000|13831740.0000000000|7979 WESTHEIMER RD|HOUSTON|TX|77063|0410280040361|2025-04-17 14:21:09.0000000|MID WEST||||SW|||SW|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:21:35 AM - Case # 20521915 -2500142065: An investig||NULL|4/18/2025 11:21:35 AM - Case # 20521915 -2500142065: An investigation has been completed and a leak was not found at this location. 2500142064|20521919-2500142064|3106 DENNIS ST HOUSTON TX 77004|29.734|-95.356|Service Completed|2025-04-17 09:20:16.0000000|Apr 17 2025 5:04PM|Water Service - 20521919-2500142064 - 3106 DENNIS ST|Water Service|2 Calendar Days|Apr 19 2025 2:25PM|SE|D|493Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 14:25:18.0000000|3124762.0000000000|13832445.0000000000|3106 DENNIS ST|HOUSTON|TX|77004|0372380000004|2025-04-17 14:20:16.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:02:59 PM - Case # 20521919 -2500142064: All investig||PER CAS FIELD TECH - city side cut off Is bent up elevated at 90 degree angle and straight piped DWO needs to set new line and cut off at level height to set new meter. CUSTOMER IS MOVING IN ON MONDAY AND CAS NEEDS TO REPLACE STOLEN METER.|4/17/2025 5:02:59 PM - Case # 20521919 -2500142064: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142063|12697132-2500142063|3518 CREEKMONT DR HOUSTON TX 77091|29.8431|-95.4335|Routed - Integrated|2025-04-17 09:20:15.0000000||Street Condition - 12697132-2500142063 - 3518 CREEKMONT DR|Street Condition|30 Calendar Days|May 17 2025 2:20PM|NW|B|452F|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 14:20:27.0000000|3098995.0900000000|13871315.7800000000|3518 CREEKMONT DR|HOUSTON|TX|77091|0392180010022|2025-04-17 14:20:15.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW||4th Tuesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:23:31||Pothole on side|Public Works 2500142062|20521910-2500142062|1311A HAMBLEN ST HOUSTON 77009|29.8069|-95.3553|Service Completed|2025-04-17 09:19:14.0000000|Apr 17 2025 11:14AM|Sewer Wastewater - 20521910-2500142062 - 1311A HAMBLEN ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 2:20PM|NE|H|453V|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 14:20:12.0000000|3124199.9500000000|13858964.9300000000|1311A HAMBLEN ST|HOUSTON||77009|0311610000005|2025-04-17 14:19:14.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW||1st Friday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/17/2025 11:13:14 AM - Case # 20521910 -2500142062: All investi||Per DWO Inspector SR#20521856: Refer to WWO (wastewater operation) due to sewer back up and toilets overflowing. No DWO leak found on city water lines.|4/17/2025 11:13:14 AM - Case # 20521910 -2500142062: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142061|12697134-2500142061|3718 CREEKMONT DR HOUSTON TX 77091|29.843|-95.4378|Service Completed|2025-04-17 09:18:46.0000000|Apr 18 2025 12:47PM|Pothole - 12697134-2500142061 - 3718 CREEKMONT DR|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|NW|B|452E|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 14:23:51.0000000|3097634.2200000000|13871256.1700000000|3718 CREEKMONT DR|HOUSTON|TX|77091|1311730010001|2025-04-17 14:18:46.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW||4th Tuesday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||Pothole|Resolution :08. Maintenance repair has been completedClose Comments :Repair completed 2500142060|2500142060|6610 FLINTLOCK RD HOUSTON TX 77040|29.8632|-95.5203|Routed|2025-04-17 09:17:40.0000000||Add a Can - 2500142060 - 6610 FLINTLOCK RD|Add a Can|14 Calendar Days|May 1 2025 2:18PM|NW|A|410Y|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 14:18:53.0000000|3071265.5000000000|13877815.0000000000|6610 FLINTLOCK RD|HOUSTON|TX|77040|0893150000013|2025-04-17 14:17:40.0000000|FAIRBANKS / NORTHWEST CROSSING||NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Thursday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none|-xxx-xxxx-54066610 FLINTLOCK RD|Solid Waste Management 2500142059|20521911-2500142059|6802 CULLEN BLVD HOUSTON TX 77021|29.6893|-95.3539|Service Completed|2025-04-17 09:17:05.0000000|Apr 18 2025 3:38PM|Sewer Wastewater - 20521911-2500142059 - 6802 CULLEN BLVD|Sewer Wastewater|1 Calendar Day|Apr 18 2025 2:18PM|SE|D|533R|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 14:18:22.0000000|3125944.2500000000|13816210.0000000000|6802 CULLEN BLVD|HOUSTON|TX|77021|0332210250018|2025-04-17 14:17:05.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:37:56 PM - Case # 20521911 -2500142059: All investig||NULL|4/18/2025 3:37:56 PM - Case # 20521911 -2500142059: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142058|2500142058|12402 RIVA RIDGE LN HOUSTON TX 77071|29.6425|-95.5162|Service Completed|2025-04-17 09:16:58.0000000|Apr 17 2025 11:00AM|Storm Debris Collection - 2500142058 - W AIRPORT BLVD RIVA RIDGE LN|Storm Debris Collection|5 Calendar Days|Apr 22 2025 2:19PM|SW|K|570G|Solid Waste Management|Collections|Storm Debris Collection|1|Resolved|2025-04-17 14:19:42.0000000|3074920.2500000000|13797551.0000000000|12402 RIVA RIDGE LN|HOUSTON|TX|77071|1131760010009|2025-04-17 14:16:58.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|SWM Collections|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|SWM is no longer collecting storm debris. Please utilize deposit||+++ ADDRESS WARNING +++Entered Address: W AIRPORT BLVD RIVA RIDGE LNValidated Address: 12402 RIVA RIDGE LN - Address Id: 463747+++ ADDRESS WARNING +++debris / wood/ trees on streetat W Airport Blvd Riva Ridge Ln // 7900 w airport|SWM is no longer collecting storm debris. Please utilize depository centers or heavy trash service day for removal. 2500142057|2500142057|7803 CANDLEGREEN LN HOUSTON TX 77071|29.6449|-95.5142|Routed|2025-04-17 09:15:54.0000000||Missed Garbage Pickup - 2500142057 - 7803 CANDLEGREEN LN|Missed Garbage Pickup|4 Working Days|Apr 23 2025 2:16PM|SW|K|570G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 14:16:59.0000000|3075550.2500000000|13798527.0000000000|7803 CANDLEGREEN LN|HOUSTON|TX|77071|1080490000001|2025-04-17 14:15:54.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH104|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/17/2025 9:16:59 A||Caller states that truck did not pick her trash up nor 4 others on her street.|Solid Waste Management 2500142056|12697133-2500142056|POSSUM CREEK RD WILLOW CREEK WAY HOUSTON TX 77017|29.6767|-95.2391|Service Completed|2025-04-17 09:14:39.0000000|Apr 18 2025 11:37AM|Traffic Signs - 12697133-2500142056 - POSSUM CREEK RD WILLOW CREEK WAY|Traffic Signs|14 Working Days|May 7 2025 2:19PM|SE|E|536S|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 14:19:42.0000000|3162531.8700000000|13812698.0900000000|POSSUM CREEK RD WILLOW CREEK WAY|HOUSTON|TX|77017|0910180000014|2025-04-17 14:14:39.0000000|MEADOWBROOK / ALLENDALE||SEMO122|MONDAY|SE|SEMO-B-08|MONDAY-B|SE||2nd Monday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||There is a missing Stop Sign|Resolution :08. Maintenance repair has been completedClose Comments :No Comment is written 2500142055|2500142055|6811 MYRTLE ST HOUSTON TX 77087|29.7124|-95.2976|Routed|2025-04-17 09:14:28.0000000||Add a Can - 2500142055 - 6811 MYRTLE ST|Add a Can|14 Calendar Days|May 1 2025 2:15PM|SE|I|534H|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-17 14:15:26.0000000|3143538.7500000000|13825170.0000000000|6811 MYRTLE ST|HOUSTON|TX|77087|0690870230006|2025-04-17 14:14:28.0000000|PECAN PARK|East End MD|SEMO117|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||pls add to the Add a Can program.|Solid Waste Management 2500142054|2500142054|4201 ORANGE ST HOUSTON 77020|29.7743|-95.3284|Routed|2025-04-17 09:14:03.0000000||HPW Escalation - 2500142054 - 4201 ORANGE ST|HPW Escalation|3 Working Days|Apr 22 2025 2:22PM|NE|B|494F|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-17 14:15:14.0000000|3133059.7500000000|13847368.0000000000|4201 ORANGE ST|HOUSTON||77020|0591550010001|2025-04-17 14:14:03.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created HPW Escalation 4/17/2025 9:15:14||citizen states the clean out is located on side of house|Public Works 2500142053|20521909-2500142053|918 OAK MEADOWS ST HOUSTON TX 77017|29.6929|-95.243|Routed - Integrated|2025-04-17 09:13:52.0000000||Restoration Due to Utility Work - 20521909-2500142053 - 918 OAK MEADOWS ST|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 2:17PM|SE|E|536N|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 14:17:10.0000000|3161106.5000000000|13818628.0000000000|918 OAK MEADOWS ST|HOUSTON|TX|77017|0771770100024|2025-04-17 14:13:52.0000000|MEADOWBROOK / ALLENDALE||SEMO121|MONDAY|SE|SEMO-B-06|MONDAY-B|SE|S|1st Monday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:56:44||city fix water leak and damaged citizen front yard grass area requesting a landscaping /also sidewalk needs repaired|Public Works 2500142052|20521907-2500142052|1803 WICHITA ST HOUSTON TX 77004|29.7255|-95.3795|Service Completed|2025-04-17 09:12:53.0000000|Apr 18 2025 2:54PM|Water Leak - 20521907-2500142052 - 1811B WICHITA ST|Water Leak|10 Calendar Days|Apr 27 2025 2:14PM|SW|D|493X|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:14:19.0000000|3117463.0000000000|13829174.0000000000|1803 WICHITA ST|HOUSTON|TX|77004|1349130010002|2025-04-17 14:12:53.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:54:34 PM - Case # 20521907 -2500142052: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 1811B WICHITA STValidated Address: 1803 WICHITA ST - Address Id: 1925631+++ ADDRESS WARNING +++|4/18/2025 2:54:34 PM - Case # 20521907 -2500142052: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500142051|2500142051|7919 WOODWAY DR HOUSTON TX 77063|29.7459|-95.5059|Service Completed|2025-04-17 09:12:43.0000000|Apr 18 2025 9:09AM|Missed Garbage Pickup - 2500142051 - 7919 WOODWAY DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 2:14PM|NW|G|490R|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 14:14:15.0000000|3077096.7500000000|13835296.0000000000|7919 WOODWAY DR|HOUSTON|TX|77063|1061550000001|2025-04-17 14:12:43.0000000|MID WEST||||NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|street serviced 4/17/25 per TW||please see if we can service resident is persistent to have serviced/ on pre sr#2500139224|street serviced 4/17/25 per TW 2500142050|2500142050|542 SLUMBERWOOD DR HOUSTON TX 77013|29.7849|-95.228|Service Completed|2025-04-17 09:12:21.0000000|Apr 18 2025 1:29PM|Heavy Trash Code Violation - 2500142050 - 542 SLUMBERWOOD DR|Heavy Trash Code Violation|25 Working Days|May 22 2025 2:24PM|NE|I|496B|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-17 14:17:05.0000000|3164765.5000000000|13852235.0000000000|542 SLUMBERWOOD DR|HOUSTON|TX|77013|1068120000083|2025-04-17 14:12:21.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Excessive rubbish/trash physically on private property. SWM only||shopping cart parked in front of home full of trash spoiled food old refrigerator trash and debris on yard|Excessive rubbish/trash physically on private property. SWM only service pickup at curbside near right of way (refer to Department of Neighborhoods for nuisance on property SR #250014394(zzz). 2500142049|2500142049|710 W 27TH ST HOUSTON TX 77008|29.8108|-95.411|Routed|2025-04-17 09:10:56.0000000||Missed Garbage Pickup - 2500142049 - 731 W 27TH ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 2:12PM|NW|C|452V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 14:12:40.0000000|3106544.0000000000|13859788.0000000000|710 W 27TH ST|HOUSTON|TX|77008|0200190000003|2025-04-17 14:10:56.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Garbage Pickup 4/17/2025 9:12:40||+++ ADDRESS WARNING +++Entered Address: 731 W 27TH STValidated Address: 710 W 27TH ST - Address Id: 48122+++ ADDRESS WARNING +++731 w 27ongoing issue 3rd time in a row please make contact|Solid Waste Management 2500142048|12697129-2500142048|1110 MANSFIELD ST HOUSTON TX 77091|29.8517|-95.4298|Routed - Integrated|2025-04-17 09:10:53.0000000||Drainage - 12697129-2500142048 - 1110 MANSFIELD ST|Drainage|30 Calendar Days|May 17 2025 2:11PM|NW|B|452B|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 14:11:48.0000000|3100048.7500000000|13874503.0000000000|1110 MANSFIELD ST|HOUSTON|TX|77091|1250410010001|2025-04-17 14:10:53.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:15:43||ditch full of garbage blocks flow of water|Public Works 2500142047|2500142047|7913 WOODWAY DR HOUSTON TX 77063|29.746|-95.5059|Service Completed|2025-04-17 09:10:16.0000000|Apr 18 2025 9:10AM|Missed Garbage Pickup - 2500142047 - 7913 WOODWAY DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 2:12PM|NW|G|490R|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 14:12:11.0000000|3077095.0000000000|13835348.0000000000|7913 WOODWAY DR|HOUSTON|TX|77063|1061550000001|2025-04-17 14:10:16.0000000|MID WEST||||NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|street serviced per TW 4/17/25||NULL|street serviced per TW 4/17/25 2500142046|12697130-2500142046|W HOLCOMBE BLVD KIRBY DR HOUSTON TX 77030|29.7062|-95.4183|Service Completed|2025-04-17 09:09:16.0000000|Apr 18 2025 12:49PM|Street Condition - 12697130-2500142046 - W HOLCOMBE BLVD KIRBY DR|Street Condition|30 Calendar Days|May 17 2025 2:09PM|SW|C|532G|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 14:09:25.0000000|3105226.5200000000|13821644.9400000000|W HOLCOMBE BLVD KIRBY DR|HOUSTON|TX|77030|1265170010001|2025-04-17 14:09:16.0000000|BRAESWOOD||||SW|||SE|||SW||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||Holcombe blvd especially between Buffalo Speedway and the Medical Center (Fannin st) - basically the whole road has multiple areas of buckling sinking concrete potholes that were filled very poorly- almost like driving in a minefield.|Resolution :11. No safety hazard found no action neededClose Comments :No Hazard Found 2500142045|2500142045|8920 CAROUSEL LN HOUSTON TX 77080|29.8152|-95.5127|Service Completed|2025-04-17 09:08:55.0000000|Apr 18 2025 1:07PM|Heavy Trash Code Violation - 2500142045 - 8920 CAROUSEL LN|Heavy Trash Code Violation|25 Working Days|May 22 2025 2:18PM|NW|A|450Q|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-17 14:11:13.0000000|3074174.2500000000|13860444.0000000000|8920 CAROUSEL LN|HOUSTON|TX|77080|0681440030023|2025-04-17 14:08:55.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Unconfirm at address||house was torn down has left debris and trash all over causing rats|Unconfirm at address 2500142044|12697131-2500142044|1720 MAIN ST HOUSTON TX 77002|29.751|-95.3697|Service Completed|2025-04-17 09:08:50.0000000|Apr 18 2025 8:29AM|Traffic Signal Maintenance - 12697131-2500142044 - JEFFERSON ST MAIN ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 2:08PM|NW|I|493Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 14:08:56.0000000|3120218.2500000000|13838583.0000000000|1720 MAIN ST|HOUSTON|TX|77002|0020870000017|2025-04-17 14:08:50.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: JEFFERSON ST MAIN STValidated Address: 1720 MAIN ST - Address Id: 1097+++ ADDRESS WARNING +++per metro rail intersection is flashing red|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500142043|2500142043|4701 FISK ST HOUSTON 77009|29.8027|-95.3708|Routed|2025-04-17 09:08:37.0000000||SWM Escalation - 2500142043 - 4701 FISK ST|SWM Escalation|3 Working Days|Apr 22 2025 2:16PM|NE|H|453U|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 14:09:08.0000000|3119312.5000000000|13857252.0000000000|4701 FISK ST|HOUSTON||77009|0400830000222|2025-04-17 14:08:37.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR120|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW|S|1st Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/17/2025 9:09:08 AM||NULL|Solid Waste Management 2500142042|20521906-2500142042|10902 SAGEWILLOW LN HOUSTON TX 77089|29.593|-95.2289|Service Completed|2025-04-17 09:08:23.0000000|Apr 17 2025 10:02AM|Water Main Valve - 20521906-2500142042 - 10902 SAGEWILLOW LN|Water Main Valve|5 Calendar Days|Apr 22 2025 2:09PM|SE|D|616B|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-17 14:09:54.0000000|3166750.5000000000|13782480.0000000000|10902 SAGEWILLOW LN|HOUSTON|TX|77089|1003670000010|2025-04-17 14:08:23.0000000|SOUTH BELT / ELLINGTON||SETH111|THURSDAY|SE|SETH-B-01|THURSDAY-B|SE|S|2nd Thursday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:01:52 AM - Case # 20521906 -2500142042: All investi||need water turned off to make repairs|4/17/2025 10:01:52 AM - Case # 20521906 -2500142042: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142041|20521908-2500142041|6055 S LOOP FWY E HOUSTON TX 77087|29.6944|-95.323|Service Completed|2025-04-17 09:08:11.0000000|Apr 17 2025 11:08AM|Water Leak - 20521908-2500142041 - 6055 S LOOP FWY E|Water Leak|10 Calendar Days|Apr 27 2025 2:13PM|SE|I|534K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:13:12.0000000|3135685.0400000000|13818382.1200000000|6055 S LOOP FWY E|HOUSTON|TX|77087|1350540010001|2025-04-17 14:08:11.0000000|GULFGATE RIVERVIEW / PINE VALLEY|Greater Southeast MD|||SE|||SE|||SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 11:07:23 AM - Case # 20521908 -2500142041: An investig||There is a leak at the water main or the water meter causing the sidewalk and driveway to buckle under it. Parts of the sidewalk and driveway have already broken off.|4/17/2025 11:07:23 AM - Case # 20521908 -2500142041: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142040|2500142040|13331 CORPUS CHRISTI ST HOUSTON TX 77015|29.7829|-95.1896|Routed|2025-04-17 09:07:16.0000000||Missed Recycling Pickup - 2500142040 - 13331 CORPUS CHRISTI ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 2:08PM|NE|E|497A|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 14:08:54.0000000|3176975.0000000000|13851884.0000000000|13331 CORPUS CHRISTI ST|HOUSTON|TX|77015|0750860320969|2025-04-17 14:07:16.0000000|NORTHSHORE||NETH104|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created Missed Recycling Pickup 4/17/2025 9:08||13331 Corpus Christi St Houston TX 77015missed recycling. citizen states its an on going issue|Solid Waste Management 2500142039|12697128-2500142039|3131 TURNER DR HOUSTON TX 77093|29.8497|-95.3384|Routed - Integrated|2025-04-17 09:06:21.0000000||Street Condition - 12697128-2500142039 - 3131 TURNER DR|Street Condition|30 Calendar Days|May 17 2025 2:07PM|NE|H|454A|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 14:07:45.0000000|3129046.2500000000|13874683.0000000000|3131 TURNER DR|HOUSTON|TX|77093|0740770010002|2025-04-17 14:06:21.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO104|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:11:40||caller starts due to bus breaking on that corner the concrete is broken up|Public Works 2500142038|20521903-2500142038|10225 ENVOY ST HOUSTON TX 77016|29.8604|-95.3052|Service Completed|2025-04-17 09:05:35.0000000|Apr 17 2025 1:32PM|Water Service - 20521903-2500142038 - 10225 ENVOY ST|Water Service|2 Calendar Days|Apr 19 2025 2:05PM|NE|B|414Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 14:05:43.0000000|3139430.0000000000|13878897.0000000000|10225 ENVOY ST|HOUSTON|TX|77016|0836480000633|2025-04-17 14:05:35.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:31:58 PM - Case # 20521903 -2500142038: All investig||Please service citizen citizen elderly and disabled.|4/17/2025 1:31:58 PM - Case # 20521903 -2500142038: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142037|12697126-2500142037|MAIN ST HOLCOMBE BLVD HOUSTON TX 77030|29.7063|-95.4051|Service Completed|2025-04-17 09:05:21.0000000|Apr 18 2025 10:17AM|Street Condition - 12697126-2500142037 - MAIN ST HOLCOMBE BLVD|Street Condition|30 Calendar Days|May 17 2025 2:05PM|SW|K|532H|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 14:05:34.0000000|3109573.4400000000|13821789.1300000000|MAIN ST HOLCOMBE BLVD|HOUSTON|TX|77030|1250010010001|2025-04-17 14:05:21.0000000|MEDICAL CENTER AREA||||SW|||SE|||SW||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||rough uneven concrete from multiple attempts to fill potholes on main just before holcombe blvd very bumpy and causes cars to go so slow that the light changes before cars can make the turn there|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found 2500142036|2500142036|7119 ROOS RD HOUSTON 77074|29.6993|-95.5095|Routed|2025-04-17 09:05:01.0000000||SWM Escalation - 2500142036 - 7119 ROOS RD|SWM Escalation|3 Working Days|Apr 22 2025 2:12PM|SW|J|530L|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 14:05:57.0000000|3076467.7500000000|13818339.0000000000|7119 ROOS RD|HOUSTON||77074|0882390000015|2025-04-17 14:05:01.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created SWM Escalation 4/17/2025 9:05:57 AM||1835-2880-2410missing|Solid Waste Management 2500142035|20521905-2500142035|4026 MERRICK ST HOUSTON TX 77025|29.6972|-95.4416|Service Completed|2025-04-17 09:04:45.0000000|Apr 18 2025 9:06AM|Water Leak - 20521905-2500142035 - 4026 MERRICK ST|Water Leak|10 Calendar Days|Apr 27 2025 2:07PM|SW|C|532J|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:07:33.0000000|3098039.0000000000|13818222.0000000000|4026 MERRICK ST|HOUSTON|TX|77025|0730040260033|2025-04-17 14:04:45.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE|S|3rd Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:04:51 AM - Case # 20521905 -2500142035: The Service||insists there is still standing water in the meter box / Insists contact be made|4/18/2025 9:04:51 AM - Case # 20521905 -2500142035: The Service Request has been cancelled. 2500142034|307217-2500142034|1111 FUGATE ST HOUSTON TX 77009|29.7952|-95.3866|Routed - Integrated|2025-04-17 09:04:42.0000000||Nuisance On Property - 307217-2500142034 - 1111 FUGATE ST|Nuisance On Property|180 Working Days|Jan 7 2026 3:09PM|NW|H|453W|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 14:09:47.0000000|3114383.2000000000|13854387.8400000000|1111 FUGATE ST|HOUSTON|TX|77009|0621000000018|2025-04-17 14:04:42.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH122|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW||3rd Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Over grown foliage|Neighborhoods 2500142033|2500142033|743 THISTLEWOOD DR HOUSTON TX 77079|29.7769|-95.6216|Routed|2025-04-17 09:03:56.0000000||Parking Violation - 2500142033 - 743 THISTLEWOOD DR|Parking Violation|19 Calendar Days|May 6 2025 2:09PM|NW|G|488C|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 14:09:07.0000000|3040059.9900000000|13845501.1800000000|743 THISTLEWOOD DR|HOUSTON|TX|77079|0992670000026|2025-04-17 14:03:56.0000000|MEMORIAL|HCID #4 (Energy Corridor)|||NW|||NW|Thornwood Fund Inc.||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 9:09:07 AM||a bus is parked in our residential neighborhood. The bus is parked opposite traffic. Yesterday a school bus had to stop and ask the owner to move the bus in order to get by. This bus is causing a serious traffic traffic problem.|Parking Management 2500142032|20521904-2500142032|3635 IDAHO ST HOUSTON TX 77021|29.6921|-95.3666|Service Completed|2025-04-17 09:03:55.0000000|Apr 18 2025 3:40PM|Water Leak - 20521904-2500142032 - 3635 IDAHO ST|Water Leak|10 Calendar Days|Apr 27 2025 2:04PM|SE|D|533Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 14:04:51.0000000|3121889.2500000000|13817105.0000000000|3635 IDAHO ST|HOUSTON|TX|77021|0770900210028|2025-04-17 14:03:55.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:39:16 PM - Case # 20521904 -2500142032: All investig||NULL|4/18/2025 3:39:16 PM - Case # 20521904 -2500142032: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142031|2500142031|2000 MARION ST HOUSTON TX 77009|29.7794|-95.3565|Routed|2025-04-17 09:03:16.0000000||Parking Violation - 2500142031 - 2000 MARION ST|Parking Violation|19 Calendar Days|May 6 2025 2:08PM|NE|H|493H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 14:08:27.0000000|3124027.6900000000|13848938.2400000000|2000 MARION ST|HOUSTON|TX|77009|0032100000017|2025-04-17 14:03:16.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 9:08:27 AM||ABANDONED IMPALA|Parking Management 2500142030|2500142030|1600 WALNUT LN HOUSTON TX 77339|30.0359|-95.2316|Routed|2025-04-17 09:01:20.0000000||Add a Can Cancellation - 2500142030 - 1600 WALNUT LN|Add a Can Cancellation|19 Calendar Days|May 6 2025 2:17PM|GNEHSA|E|336F|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-17 14:17:21.0000000|3160700.2500000000|13943404.0000000000|1600 WALNUT LN|HOUSTON|TX|77339|0952760000015|2025-04-17 14:01:20.0000000|KINGWOOD AREA||NETU110|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Derrick Moses created Add a Can Cancellation 4/17/2025 9:17:21||NULL|Solid Waste Management 2500142029|307216-2500142029|5902 ENGLEFORD ST HOUSTON TX 77026|29.7924|-95.3112|Routed - Integrated|2025-04-17 09:01:17.0000000||Nuisance On Property - 307216-2500142029 - 5916 ENGLEFORD ST|Nuisance On Property|180 Working Days|Jan 7 2026 3:03PM|NE|B|454Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 14:03:27.0000000|3138299.2500000000|13854046.0000000000|5902 ENGLEFORD ST|HOUSTON|TX|77026|0641980000059|2025-04-17 14:01:17.0000000|GREATER FIFTH WARD||NEFR112|FRIDAY|NE|NEFR-B-07|FRIDAY-B|NE|S|1st Thursday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Nuisance On Property 4/17/2025 9:03:27 A||+++ ADDRESS WARNING +++Entered Address: 5916 ENGLEFORD STValidated Address: 5902 ENGLEFORD ST - Address Id: 1846643+++ ADDRESS WARNING +++caller asking when the trees waste will be removed from the property|Neighborhoods 2500142028|2500142028|1900 COMMON ST HOUSTON TX 77009|29.778|-95.3567|Routed|2025-04-17 09:01:06.0000000||Parking Violation - 2500142028 - 1900 COMMON ST|Parking Violation|19 Calendar Days|May 6 2025 2:06PM|NE|H|493H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 14:06:09.0000000|3124102.3800000000|13848470.7100000000|1900 COMMON ST|HOUSTON|TX|77009|0032050000008|2025-04-17 14:01:06.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 9:06:09 AM||ABANDONED PONTIAC|Parking Management 2500142027|2500142027|3333 OZARK ST HOUSTON TX 77021|29.7064|-95.3708|Routed|2025-04-17 09:01:06.0000000||Missed Garbage Pickup - 2500142027 - 3333 OZARK ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 2:03PM|SE|D|533G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 14:03:40.0000000|3120387.0000000000|13822243.0000000000|3333 OZARK ST|HOUSTON|TX|77021|0611340490027|2025-04-17 14:01:06.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/17/2025 9:03:40||NULL|Solid Waste Management 2500142026|12697127-2500142026|4403 GREENS COURT WAY HOUSTON TX 77339|30.0389|-95.1774|Service Completed|2025-04-17 09:01:04.0000000|Apr 18 2025 10:12AM|Street Condition - 12697127-2500142026 - 4403 GREENS COURT WAY|Street Condition|30 Calendar Days|May 17 2025 2:02PM|GNEHSA|E|337F|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 14:02:56.0000000|3177812.0000000000|13945059.0000000000|4403 GREENS COURT WAY|HOUSTON|TX|77339|1178430010021|2025-04-17 14:01:04.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||customer has sink holes all round his house please contact 8324457159 upon arrival|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found 2500142025|20521902-2500142025|11706 HIGHGROVE DR HOUSTON TX 77077|29.7491|-95.584|Service Completed|2025-04-17 08:58:50.0000000|Apr 17 2025 11:04AM|Water Leak - 20521902-2500142025 - 11706 HIGHGROVE DR|Water Leak|10 Calendar Days|Apr 27 2025 1:59PM|NW|G|489P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:59:42.0000000|3052308.7500000000|13835746.0000000000|11706 HIGHGROVE DR|HOUSTON|TX|77077|1085560000017|2025-04-17 13:58:50.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:03:40 AM - Case # 20521902 -2500142025: An investig||11706 highgrove|4/17/2025 11:03:40 AM - Case # 20521902 -2500142025: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500142024|307215-2500142024|3717 BAIN ST HOUSTON TX 77026|29.7951|-95.3329|Routed - Integrated|2025-04-17 08:58:15.0000000||Nuisance On Property - 307215-2500142024 - 3717 BAIN ST|Nuisance On Property|180 Working Days|Jan 7 2026 3:00PM|NE|B|454X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 14:00:21.0000000|3131411.0000000000|13854885.0000000000|3717 BAIN ST|HOUSTON|TX|77026|0701060070024|2025-04-17 13:58:15.0000000|KASHMERE GARDENS||NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Nuisance On Property 4/17/2025 9:00:21 AM||trash/ high grass all in back yard/ caller can see from her house at 3804 Legion St|Neighborhoods 2500142023|12697123-2500142023|14855 RICHMOND AVE HOUSTON TX 77082|29.7292|-95.6525|Routed - Integrated|2025-04-17 08:57:52.0000000||Traffic School Zone - 12697123-2500142023 - 14855 RICHMOND AVE|Traffic School Zone|19 Calendar Days|May 6 2025 1:59PM|SW|F|487Z|Public Works|Transportation Drainage Operations|Traffic School Zone|0|Active|2025-04-17 13:59:47.0000000|3030768.5000000000|13827897.0000000000|14855 RICHMOND AVE|HOUSTON|TX|77082|1349950010001|2025-04-17 13:57:52.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Traffic School Zone 4/17/2025 8:59:47 AM||Mr. Raji may be reached at 8327883478|Public Works 2500142022|2500142022|12418 SEASWEPT DR HOUSTON 77071|29.6403|-95.5247|Routed|2025-04-17 08:57:16.0000000||SWM Escalation - 2500142022 - 12418 SEASWEPT DR|SWM Escalation|3 Working Days|Apr 22 2025 2:07PM|SW|K|570F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 14:00:07.0000000|3072275.7500000000|13796740.0000000000|12418 SEASWEPT DR|HOUSTON||77071|1136140000049|2025-04-17 13:57:16.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH103|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW|S|3rd Thursday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/17/2025 9:00:07 AM||12418 Seaswept Dr 2nd can was skipped because it did not have the month sticker only the year. Please have someone return asap.|Solid Waste Management 2500142021|20521900-2500142021|3915 FOX ST HOUSTON TX 77003|29.7543|-95.3303|Service Completed|2025-04-17 08:56:40.0000000|Apr 19 2025 6:52AM|Sewer Wastewater - 20521900-2500142021 - 3915 FOX ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 1:56PM|NE|H|494P|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 13:56:40.0000000|3132703.0000000000|13840065.0000000000|3915 FOX ST|HOUSTON|TX|77003|0371950000038|2025-04-17 13:56:40.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 6:51:22 AM - Case # 20521900 -2500142021: All investig||DO NOT RUN CALL CREATED FOR SDLC PER JOSE OROZCO AT 3915 FOX ST AT MH #II186072A TO #II186072.|4/19/2025 6:51:22 AM - Case # 20521900 -2500142021: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142019|2500142019|8012 WOODWAY DR HOUSTON TX 77063|29.7453|-95.5083|Routed|2025-04-17 08:56:07.0000000||Missed Heavy Trash Pickup - 2500142019 - 8012 WOODWAY DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 2:03PM|NW|G|490R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 13:56:07.0000000|3076341.5000000000|13835080.0000000000|8012 WOODWAY DR|HOUSTON|TX|77063|0410280040036|2025-04-17 13:56:07.0000000|MID WEST||NWMO102|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Heavy Trash Pickup 4/17/2025 8:56:07||Citizen states garbage was not pickup. Rubicon states garbage is still on scheduled for 4/14/2025. Please service and update.|Solid Waste Management 2500142018|2500142018|301 BENMAR DR HOUSTON TX 77060|29.9448|-95.3994|Routed|2025-04-17 08:56:06.0000000||Health Code - 2500142018 - 301 BENMAR DR|Health Code|55 Calendar Days|Jun 11 2025 2:05PM|NE|B|373N|Health|Environmental Health|Health Code|0|Active|2025-04-17 14:05:16.0000000|3108659.7500000000|13908616.0000000000|301 BENMAR DR|HOUSTON|TX|77060|1086180000003|2025-04-17 13:56:06.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Health Code 4/17/2025 9:05:16 AM||Caller states that in front of her apartment door there is an overflow of feces and toilet paper and she has tried to tell the office and they have not fixed it. Office told her if it's not urgent to not go to the office.|Health 2500142017|12697119-2500142017|6121 VALLEY FORGE DR HOUSTON TX 77057|29.7536|-95.4899|Service Completed|2025-04-17 08:55:44.0000000|Apr 18 2025 2:01PM|Street Condition - 12697119-2500142017 - 6121 VALLEY FORGE DR|Street Condition|30 Calendar Days|May 17 2025 1:55PM|NW|G|491N|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 13:55:55.0000000|3082053.8200000000|13838317.6300000000|6121 VALLEY FORGE DR|HOUSTON|TX|77057|none|2025-04-17 13:55:44.0000000|GREATER UPTOWN||||NW|||NW|Briargrove Property Owners||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Resident reports broken street panels near 6121 Valley Forge Drive. CM Huffman requests concrete repair.|Resolution :52. Large Pothole CompletedClose Comments :((zzz) repairs have been completed 7x5 5x5 6x5 2500142016|12697124-2500142016|3158 D AMICO ST HOUSTON TX 77019|29.7595|-95.3991|Routed - Integrated|2025-04-17 08:55:35.0000000||Traffic Markings - 12697124-2500142016 - D AMICO ST ROSINE ST|Traffic Markings|28 Calendar Days|May 15 2025 1:58PM|NW|C|492M|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-17 13:58:40.0000000|3110862.0000000000|13841287.0000000000|3158 D AMICO ST|HOUSTON|TX|77019|none|2025-04-17 13:55:35.0000000|NEARTOWN - MONTROSE||||NW|||NE|||NE||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: D AMICO ST ROSINE STValidated Address: 3158 D AMICO ST - Address Id: 2097563+++ ADDRESS WARNING +++citizen requesting for caution lights or stop sign needed at causing safety hazards afraid someone is going to get|Public Works 2500142015|2500142015|10503 BURDEN ST HOUSTON TX 77093|29.8656|-95.3533|Routed|2025-04-17 08:55:33.0000000||Container Replacement - 2500142015 - 10503 BURDEN ST|Container Replacement|10 Calendar Days|Apr 27 2025 1:57PM|NE|B|413Z|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 13:57:46.0000000|3124133.7500000000|13880308.0000000000|10503 BURDEN ST|HOUSTON|TX|77093|0650270020023|2025-04-17 13:55:33.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Container Replacement 4/17/2025 8:57:4||NULL|Solid Waste Management 2500142014|12697125-2500142014|4403 GREENS COURT WAY HOUSTON TX 77339|30.0389|-95.1774|Service Completed|2025-04-17 08:55:31.0000000|Apr 17 2025 9:47AM|Drainage - 12697125-2500142014 - 4403 GREENS COURT WAY|Drainage|30 Calendar Days|May 17 2025 2:00PM|GNEHSA|E|337F|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-17 14:00:46.0000000|3177812.0000000000|13945059.0000000000|4403 GREENS COURT WAY|HOUSTON|TX|77339|1178430010021|2025-04-17 13:55:31.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||please call upon arrival 8324457159sinkholes are in yard on other side of the fence go towards the sewer might be broken or clogged|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate to 12697121 2500142013|20521901-2500142013|4822 EIGEL ST HOUSTON TX 77007|29.7751|-95.4105|Service Completed|2025-04-17 08:54:50.0000000|Apr 19 2025 7:24AM|Sewer Wastewater - 20521901-2500142013 - 4822 EIGEL ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 1:54PM|NW|C|492H|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 13:54:50.0000000|3107024.7500000000|13846825.0000000000|4822 EIGEL ST|HOUSTON|TX|77007|0072790000006|2025-04-17 13:54:50.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 7:23:41 AM - Case # 20521901 -2500142013: All investig||DO NOT RUN CALL CREATED FOR SDLC PER JOSE OROZCO AT 4822 EIGEL ST FROM MANHOLE #II150063.|4/19/2025 7:23:41 AM - Case # 20521901 -2500142013: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142012|2500142012|8413 BECKLEY ST HOUSTON TX 77088|29.8774|-95.44|Service Completed|2025-04-17 08:54:05.0000000|Apr 18 2025 8:57AM|Missed Garbage Pickup - 2500142012 - 8413 BECKLEY ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 1:55PM|NW|B|412N|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 13:55:30.0000000|3096542.2500000000|13883747.0000000000|8413 BECKLEY ST|HOUSTON|TX|77088|0162630200003|2025-04-17 13:54:05.0000000|ACRES HOME||NWTU113|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per TW 4/17/25||NULL|Serviced per TW 4/17/25 2500142011|221276-2500142011|1400 RAVELLO DR HOUSTON TX 77449|29.793|-95.7604|Routed - Integrated|2025-04-17 08:53:52.0000000||Tree Trim - 221276-2500142011 - 1400 Ravello Dr|Tree Trim|75 Calendar Days|Jul 1 2025 1:53PM|NW|A|445Z|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 13:53:52.0000000|2995908.2500000000|13850103.0000000000|1400 RAVELLO DR|HOUSTON|TX|77449|1316180020002|2025-04-17 13:53:52.0000000|||||||||||||LIMITED|75 Calendar Days|SCF|2025-04-20 11:15:04.1430000|none||Tree onsite that we are unable to perform any work on due to the power lines and transformer pole. Tree needs to be trimmed off power lines.|Parks and Recreation 2500142010|12697120-2500142010|1919 S BRAESWOOD BLVD HOUSTON TX 77030|29.6991|-95.4051|Service Completed|2025-04-17 08:53:35.0000000|Apr 18 2025 12:51PM|Street Condition - 12697120-2500142010 - 1919 S BRAESWOOD BLVD|Street Condition|30 Calendar Days|May 17 2025 1:55PM|SW|K|532M|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 13:55:36.0000000|3109602.0000000000|13819278.0000000000|1919 S BRAESWOOD BLVD|HOUSTON|TX|77030|1290080010001|2025-04-17 13:53:35.0000000|ASTRODOME AREA||||SW|||SE|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||large pothole in front of meyer building|Resolution :52. Large Pothole CompletedClose Comments :Repair completed 2500142009|221277-2500142009|8105 AIRPORT BLVD HOUSTON TX 77061|29.6581|-95.2703|Routed - Integrated|2025-04-17 08:53:12.0000000||Tree Trim - 221277-2500142009 - 8171-8239 Airport Blvd|Tree Trim|75 Calendar Days|Jul 1 2025 1:53PM|SE|I|575C|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 13:53:12.0000000|3152850.2500000000|13805702.0000000000|8105 AIRPORT BLVD|HOUSTON|TX|77061|none|2025-04-17 13:53:12.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SE|||SE||FULL|75 Calendar Days|SCF|2025-04-20 11:15:04.1430000|none||+++ ADDRESS Warning +++Entered Address: 8171-8239 Airport BlvdValidated Address: 8105 AIRPORT BLVD - Address Id: 1975595+++ ADDRESS Warning +++Tree foliage is blocking traffic signal at the intersection of Airport Blvd and Ruthby|Parks and Recreation 2500142008|20521898-2500142008|6519 MAYBANK DR HOUSTON TX 77055|29.801|-95.4654|Service Completed|2025-04-17 08:53:09.0000000|Apr 19 2025 6:56AM|Sewer Wastewater - 20521898-2500142008 - 6519 MAYBANK DR|Sewer Wastewater|1 Calendar Day|Apr 18 2025 1:53PM|NW|A|451U|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 13:53:09.0000000|3089347.7500000000|13855725.0000000000|6519 MAYBANK DR|HOUSTON|TX|77055|0790530020007|2025-04-17 13:53:09.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 6:55:53 AM - Case # 20521898 -2500142008: All investig||DO NOT RUN CALL CREATED FOR SDLC PER JOSE OROZCO AT 6519 MAYBANK DR FROM MANHOLE #IA006025A TO #IA006022|4/19/2025 6:55:53 AM - Case # 20521898 -2500142008: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500142007|12697121-2500142007|4403 GREENS COURT WAY HOUSTON TX 77339|30.0389|-95.1774|Routed - Integrated|2025-04-17 08:52:44.0000000||Drainage - 12697121-2500142007 - 4403 GREENS COURT WAY|Drainage|30 Calendar Days|May 17 2025 1:55PM|GNEHSA|E|337F|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 13:55:30.0000000|3177812.0000000000|13945059.0000000000|4403 GREENS COURT WAY|HOUSTON|TX|77339|1178430010021|2025-04-17 13:52:44.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:01:44||4403 GREENS COURT WAY -- Per WWO investigations: Refer to TDO for further investigation for sink holes forming near storm drain on the side of customer's house. Customer wants to know if there is something wrong with drain that's keeping it from draining w|Public Works 2500142006|12697118-2500142006|1499 BRIARGROVE DR HOUSTON TX 77057|29.7508|-95.4954|Service Completed|2025-04-17 08:52:05.0000000|Apr 18 2025 1:07PM|Street Condition - 12697118-2500142006 - 1499 BRIARGROVE DR|Street Condition|30 Calendar Days|May 17 2025 1:52PM|NW|G|491N|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 13:52:51.0000000|3080415.4300000000|13837283.2800000000|1499 BRIARGROVE DR|HOUSTON|TX|77057|0844700000390|2025-04-17 13:52:05.0000000|GREATER UPTOWN||||NW|||NW|Briargrove Property Owners||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Cracking and large potholes reported on Briargrove Drive possibly the result of subsidence under the street. CM Huffman requests concrete repair and an asphalt patch over this area until permanent repairs can be made.|Resolution :52. Large Pothole CompletedClose Comments : ((zzz) repair have been completed 16x3 2500142005|2500142005|13511 TUTSON PL HOUSTON TX 77085|29.6284|-95.4696|Service Completed|2025-04-17 08:51:42.0000000|Apr 19 2025 7:48AM|Missed Heavy Trash Pickup - 2500142005 - 13511 TUTSON PL|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 1:59PM|SW|K|571L|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-17 13:52:19.0000000|3089903.7500000000|13792960.0000000000|13511 TUTSON PL|HOUSTON|TX|77085|1203330050013|2025-04-17 13:51:42.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Uncollected Service Units - 2500142896 - 13511 TUTSON PL// Pleas||NULL|Uncollected Service Units - 2500142896 - 13511 TUTSON PL// Please see the picture attached of no service 2500142004|307214-2500142004|3804 LEGION ST HOUSTON TX 77026|29.7955|-95.3329|Routed - Integrated|2025-04-17 08:51:41.0000000||Nuisance On Property - 307214-2500142004 - 3804 LEGION ST|Nuisance On Property|180 Working Days|Jan 7 2026 2:55PM|NE|B|454X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 13:55:04.0000000|3131411.0000000000|13855021.0000000000|3804 LEGION ST|HOUSTON|TX|77026|0701060070017|2025-04-17 13:51:41.0000000|KASHMERE GARDENS||NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Nuisance On Property 4/17/2025 8:55:04 AM||trash / debris/ cardboard boxes|Neighborhoods 2500142003|2500142003|4530 LELAY CIR HOUSTON TX 77022|29.8314|-95.3986|Routed|2025-04-17 08:51:31.0000000||Missed Recycling Pickup - 2500142003 - 4530 LELAY CIR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 1:53PM|NW|H|453J|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 13:53:27.0000000|3110163.2500000000|13867411.0000000000|4530 LELAY CIR|HOUSTON|TX|77022|1172900000049|2025-04-17 13:51:31.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Recycling Pickup 4/17/2025 8:53:||NULL|Solid Waste Management 2500142002|2500142002|7110 PARKES ST HOUSTON TX 77088|29.8652|-95.4389|Service Completed|2025-04-17 08:51:26.0000000|Apr 18 2025 9:06AM|Missed Garbage Pickup - 2500142002 - 7110 PARKES ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 1:53PM|NW|B|412W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 13:53:01.0000000|3097015.7500000000|13879318.0000000000|7110 PARKES ST|HOUSTON|TX|77088|0162660000100|2025-04-17 13:51:26.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|can need to be put out on the right side in a dead end per TW 4||7110 PARKES ST.Missed Garbage Pickup - 2500133683 - 7110 PARKES STmissed trash pick up for two weeks in a row need to be serviced asap its at a dead end street use w. little york to enter parkes st|can need to be put out on the right side in a dead end per TW 4/17/25 2500142001|2500142001|6414 WALTWAY DR HOUSTON TX 77008|29.7927|-95.4284|Routed|2025-04-17 08:51:17.0000000||Container Repair - 2500142001 - 6414 WALTWAY DR|Container Repair|10 Calendar Days|Apr 27 2025 1:52PM|NW|C|452X|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 13:52:43.0000000|3101142.2500000000|13853080.0000000000|6414 WALTWAY DR|HOUSTON|TX|77008|0812450000011|2025-04-17 13:51:17.0000000|LAZYBROOK / TIMBERGROVE||NWTH108|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Repair 4/17/2025 8:52:4||NULL|Solid Waste Management 2500142000|20521899-2500142000|7803 JENSEN DR HOUSTON TX 77093|29.8303|-95.3434|Service Completed|2025-04-17 08:51:14.0000000|Apr 17 2025 9:48AM|Water Leak - 20521899-2500142000 - 7803 JENSEN DR|Water Leak|10 Calendar Days|Apr 27 2025 1:52PM|NE|H|454J|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:52:40.0000000|3127666.0000000000|13867571.0000000000|7803 JENSEN DR|HOUSTON|TX|77093|1391600010001|2025-04-17 13:51:14.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:47:30 AM - Case # 20521899 -2500142000: All investig||gas station has a water leak|4/17/2025 9:47:30 AM - Case # 20521899 -2500142000: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141999|2500141999|12300 ALDINE WESTFIELD RD HOUSTON TX 77093|29.8933|-95.3543|Service Completed|2025-04-17 08:50:25.0000000|Apr 18 2025 3:22PM|Dead Animal Collection - 2500141999 - 12300 ALDINE WESTFIELD RD|Dead Animal Collection|4 Calendar Days|Apr 21 2025 1:52PM|NE|B|413M|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-17 13:52:19.0000000|3123511.0000000000|13890340.0000000000|12300 ALDINE WESTFIELD RD|HOUSTON|TX|77093|0431740010015|2025-04-17 13:50:25.0000000||Aldine PID|||NE|||NE|||NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||12300 ALDINE WESTFIELD RD on the row of the park heading nb to aldine mail rt. large white dog.|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500141998|2500141998|8600 CULLEN BLVD HOUSTON TX 77051|29.6665|-95.356|Routed|2025-04-17 08:50:07.0000000||Dead Animal Collection - 2500141998 - 8600 CULLEN BLVD|Dead Animal Collection|4 Calendar Days|Apr 21 2025 1:50PM|SE|D|533Z|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 13:50:49.0000000|3125559.0000000000|13807919.0000000000|8600 CULLEN BLVD|HOUSTON|TX|77051|0720940020001|2025-04-17 13:50:07.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Dead Animal Collection 4/17/2025 8:50:49||NULL|Solid Waste Management 2500141997|12697122-2500141997|14855 RICHMOND AVE HOUSTON TX 77082|29.7292|-95.6525|Routed - Integrated|2025-04-17 08:49:44.0000000||Traffic Signals - 12697122-2500141997 - 14855 RICHMOND AVE|Traffic Signals|22 Calendar Days|May 9 2025 1:54PM|SW|F|487Z|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-17 13:54:20.0000000|3030768.5000000000|13827897.0000000000|14855 RICHMOND AVE|HOUSTON|TX|77082|1349950010001|2025-04-17 13:49:44.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Traffic Signals 4/17/2025 8:54:20 AM||PLease call Mr. Raji at 8327883478 /// He wants for traffic signal to be in the area since drivers go to fast in front of al hadi school.|Public Works 2500141996|2500141996|12105 DUMAS ST HOUSTON TX 77034|29.6274|-95.21|Routed|2025-04-17 08:48:25.0000000||Container Repair - 2500141996 - 12105 DUMAS ST|Container Repair|10 Calendar Days|Apr 27 2025 1:51PM|SE|I|576Q|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 13:51:21.0000000|3172334.0000000000|13795157.0000000000|12105 DUMAS ST|HOUSTON|TX|77034|0825840000019|2025-04-17 13:48:25.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Container Repair 4/17/2025 8:51:21 AM||Broken lid/ crushed072027001667|Solid Waste Management 2500141995|2500141995|1045 ALEXANDER ST HOUSTON 77008|29.7902|-95.4082|Routed|2025-04-17 08:48:04.0000000||SWM Escalation - 2500141995 - 1045 ALEXANDER ST|SWM Escalation|3 Working Days|Apr 22 2025 2:01PM|NW|C|452Z|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 13:54:05.0000000|3107581.0000000000|13852368.0000000000|1045 ALEXANDER ST|HOUSTON||77008|0600840060023|2025-04-17 13:48:04.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created SWM Escalation 4/17/2025 8:54:05 AM||2923 44071397|Solid Waste Management 2500141994|2500141994|5706 ACORN ST HOUSTON TX 77092|29.837|-95.4756|Routed|2025-04-17 08:48:03.0000000||Dead Animal Collection - 2500141994 - 5706 ACORN ST|Dead Animal Collection|4 Calendar Days|Apr 21 2025 1:49PM|NW|A|451F|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 13:49:18.0000000|3085699.7500000000|13868720.0000000000|5706 ACORN ST|HOUSTON|TX|77092|0973130000016|2025-04-17 13:48:03.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-09|THURSDAY-B|NW|S|4th Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Dead Animal Collection 4/17/2025 8:49||dead animal inside amazon box to the left of her driveway|Solid Waste Management 2500141993|12697117-2500141993|8349 VETERANS MEMORIAL DR HOUSTON TX 77088|29.8806|-95.4162|Service Completed|2025-04-17 08:47:43.0000000|Apr 18 2025 5:41AM|Street Hazard - 12697117-2500141993 - 8349 VETERANS MEMORIAL DR|Street Hazard|10 Calendar Days|Apr 27 2025 1:48PM|NW|B|412Q|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 13:48:52.0000000|3104034.5000000000|13885149.0000000000|8349 VETERANS MEMORIAL DR|HOUSTON|TX|77088|1025560000371|2025-04-17 13:47:43.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 04. Debris has been removed ... ... Close Comments :||curbs broken on both sides|Resolution :04. Debris has been removedClose Comments :No Comment is written 2500141992|2500141992|4933 SCHURMIER RD HOUSTON TX 77048|29.6089|-95.3382|Service Completed|2025-04-17 08:47:11.0000000|Apr 17 2025 4:35PM|Dead Animal Collection - 2500141992 - 4933 SCHURMIER RD|Dead Animal Collection|4 Calendar Days|Apr 21 2025 1:48PM|SE|D|574S|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-17 13:48:02.0000000|3131842.5000000000|13787138.0000000000|4933 SCHURMIER RD|HOUSTON|TX|77048|0261200000277|2025-04-17 13:47:11.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-07|FRIDAY-B|SE|S|4th Monday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: DOG COLLECTED||4933 SCHURMIER RD|Completed by Samuel Gallegos. Notes: DOG COLLECTED 2500141991|20521895-2500141991|4115 AMIR ST HOUSTON TX 77072|29.7153|-95.5859|Service Completed|2025-04-17 08:46:04.0000000|Apr 17 2025 9:46AM|Sewer Wastewater - 20521895-2500141991 - 4115 AMIR ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 1:46PM|SW|F|529A|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 13:46:04.0000000|3052051.7500000000|13823454.0000000000|4115 AMIR ST|HOUSTON|TX|77072|1144630030004|2025-04-17 13:46:04.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:45:27 AM - Case # 20521895 -2500141991: All investig||NULL|4/17/2025 9:45:27 AM - Case # 20521895 -2500141991: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141990|20521897-2500141990|220 YALE ST HOUSTON TX 77007|29.7748|-95.3983|Service Completed|2025-04-17 08:45:49.0000000|Apr 18 2025 3:00PM|Water Leak - 20521897-2500141990 - 220 Yale St|Water Leak|10 Calendar Days|Apr 27 2025 1:45PM|NW|C|492H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:45:49.0000000|3110891.2500000000|13846843.0000000000|220 YALE ST|HOUSTON|TX|77007|1329100010001|2025-04-17 13:45:49.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/18/2025 2:59:47 PM - Case # 20521897 -2500141990: An investiga||water leak|4/18/2025 2:59:47 PM - Case # 20521897 -2500141990: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141989|2500141989|5328 HIDALGO ST HOUSTON TX 77056|29.7355|-95.4698|Routed|2025-04-17 08:45:27.0000000||Container Placement - 2500141989 - 5328 HIDALGO ST|Container Placement|12 Calendar Days|Apr 29 2025 1:49PM|SW|J|491U|Solid Waste Management|Public Information Office|Container Placement|0|Active|2025-04-17 13:49:10.0000000|3088674.0000000000|13831871.0000000000|5328 HIDALGO ST|HOUSTON|TX|77056|0770870030042|2025-04-17 13:45:27.0000000|GREATER UPTOWN|SAINT GEORGE PLACE MD|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM PublicInfoOffice|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Container Placement 4/17/2025 8:49:10 AM||Citizen states that the recycling pickup on her street is not always on scheduled day. The pickup day varies. She also says that the neighborhood does not allow for the containers to be placed at the curbside thus blocking the flow of traffic in the stree|Solid Waste Management 2500141988|2500141988|4504 HARDY ST HOUSTON TX 77009|29.8012|-95.3521|Service Completed|2025-04-17 08:45:27.0000000|Apr 17 2025 1:31PM|Dead Animal Collection - 2500141988 - 4504 Hardy St|Dead Animal Collection|4 Calendar Days|Apr 21 2025 1:45PM|NE|H|453Z|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-17 13:45:27.0000000|3125241.5000000000|13856900.0000000000|4504 HARDY ST|HOUSTON|TX|77009|0311150000004|2025-04-17 13:45:27.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: CAT COLLECTED||Orange cat deceased on curb|Completed by Samuel Gallegos. Notes: CAT COLLECTED 2500141987|2500141987|2030 BARR ST HOUSTON TX 77080|29.8094|-95.5175|Routed|2025-04-17 08:44:59.0000000||Missed Yard Waste Pickup - 2500141987 - 2030 BARR ST|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 1:45PM|NW|A|450U|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 13:45:33.0000000|3072727.0000000000|13858298.0000000000|2030 BARR ST|HOUSTON|TX|77080|0681440140017|2025-04-17 13:44:59.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Thursday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Yard Waste Pickup 4/17/2025 8:45:33 AM||3 bags|Solid Waste Management 2500141986|2500141986|906 KING ST HOUSTON TX 77022|29.817|-95.3593|Service Completed|2025-04-17 08:44:49.0000000|Apr 18 2025 12:20PM|Missed Heavy Trash Pickup - 2500141986 - 906 KING ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 1:51PM|NE|H|453R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-17 13:44:49.0000000|3122793.2500000000|13862571.0000000000|906 KING ST|HOUSTON|TX|77022|0570640000003|2025-04-17 13:44:49.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes:||Citizen states heavy trash was not serviced. Rubicon states recycle scheduled pickup is 4/11/2025. Please service and update.|Completed by Donald Brown. Notes: 2500141985|2500141985|6602 MICOLLET ST HOUSTON TX 77016|29.8853|-95.2909|Routed|2025-04-17 08:44:07.0000000||Missed Garbage Pickup - 2500141985 - 6602 MICOLLET ST|Missed Garbage Pickup|4 Working Days|Apr 23 2025 1:46PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 13:46:06.0000000|3143691.2500000000|13888071.0000000000|6602 MICOLLET ST|HOUSTON|TX|77016|0913970000011|2025-04-17 13:44:07.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/17/2025 8:46:06||they always pass our streetRubicon: scheduled|Solid Waste Management 2500141984|2500141984|5328 HIDALGO ST HOUSTON TX 77056|29.7355|-95.4698|Routed|2025-04-17 08:43:57.0000000||Missed Recycling Pickup - 2500141984 - 5328 HIDALGO ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 1:45PM|SW|J|491U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 13:45:18.0000000|3088674.0000000000|13831871.0000000000|5328 HIDALGO ST|HOUSTON|TX|77056|0770870030042|2025-04-17 13:43:57.0000000|GREATER UPTOWN|SAINT GEORGE PLACE MD|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Missed Recycling Pickup 4/17/2025 8:45:18||NULL|Solid Waste Management 2500141983|20521896-2500141983|603 GILLETTE ST HOUSTON TX 77019|29.761|-95.3831|Service Completed|2025-04-17 08:43:20.0000000|Apr 18 2025 3:26PM|Water Leak - 20521896-2500141983 - GILLETTE ST ALLEN PKWY|Water Leak|10 Calendar Days|Apr 27 2025 1:44PM|NW|C|493K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:44:52.0000000|3115894.7500000000|13841947.0000000000|603 GILLETTE ST|HOUSTON|TX|77019|none|2025-04-17 13:43:20.0000000|FOURTH WARD||||NW|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:24:43 PM - Case # 20521896 -2500141983: An investiga||+++ ADDRESS WARNING +++Entered Address: GILLETTE ST ALLEN PKWYValidated Address: 603 GILLETTE ST - Address Id: 2019180+++ ADDRESS WARNING +++caller states the leak is at the median|4/18/2025 3:24:43 PM - Case # 20521896 -2500141983: An investigation has been completed and a leak was not found at this location. 2500141982|20521893-2500141982|8024 FOLKSTONE LN HOUSTON TX 77075|29.6153|-95.2763|Service Completed|2025-04-17 08:43:20.0000000|Apr 17 2025 1:50PM|Water Leak - 20521893-2500141982 - 8024 FOLKSTONE LN|Water Leak|10 Calendar Days|Apr 27 2025 1:44PM|SE|I|575T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:44:39.0000000|3151444.7500000000|13790084.0000000000|8024 FOLKSTONE LN|HOUSTON|TX|77075|0772790140007|2025-04-17 13:43:20.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:49:23 PM - Case # 20521893 -2500141982: Dear Custome||8024 FOLKSTONE LN|4/17/2025 1:49:23 PM - Case # 20521893 -2500141982: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141981|2500141981|906 KING ST HOUSTON TX 77022|29.817|-95.3593|Routed|2025-04-17 08:42:45.0000000||Missed Recycling Pickup - 2500141981 - 906 KING ST|Missed Recycling Pickup|4 Working Days|Apr 23 2025 1:42PM|NE|H|453R|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 13:42:45.0000000|3122793.2500000000|13862571.0000000000|906 KING ST|HOUSTON|TX|77022|0570640000003|2025-04-17 13:42:45.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Recycling Pickup 4/17/2025 8:42:45 AM||Citizen states recycle was not serviced. Rubicon states recycle scheduled pickup is 4/11/2025|Solid Waste Management 2500141980|221275-2500141980|2353 RICE BLVD HOUSTON TX 77005|29.7172|-95.4133|Routed - Integrated|2025-04-17 08:42:08.0000000||Tree Trim - 221275-2500141980 - 2353 Rice Blvd|Tree Trim|75 Calendar Days|Jul 1 2025 1:42PM|SW|C|532C|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-17 13:42:08.0000000|3106771.5000000000|13825767.0000000000|2353 RICE BLVD|HOUSTON|TX|77005|1222920010001|2025-04-17 13:42:08.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW||FULL|75 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||Fallen limbs in roadway|Parks and Recreation 2500141979|2500141979|1206 MONTROSE BLVD HOUSTON TX 77019|29.7559|-95.3925|Routed|2025-04-17 08:41:45.0000000||Container Repair - 2500141979 - 1206 MONTROSE BLVD|Container Repair|10 Calendar Days|Apr 27 2025 1:43PM|NW|C|493N|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 13:43:08.0000000|3112960.5000000000|13840046.0000000000|1206 MONTROSE BLVD|HOUSTON|TX|77019|0101650000025|2025-04-17 13:41:45.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Container Repair 4/17/2025 8:43:08 AM||the lid is damaged /// 4328 66038016|Solid Waste Management 2500141978|2500141978|6237 MEADOW LAKE LN HOUSTON 77057|29.7431|-95.4941|Routed|2025-04-17 08:41:04.0000000||Meter Investigation - 2500141978 - 6237 MEADOW LAKE LN|Meter Investigation|30 Calendar Days|May 17 2025 1:43PM|SW|G|491S|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-17 13:43:09.0000000|3080879.5000000000|13834391.0000000000|6237 MEADOW LAKE LN|HOUSTON||77057|0820070000178|2025-04-17 13:41:04.0000000|GREATER UPTOWN||||NW|||NW|||NE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|un Jackson created Meter Investigation 4/17/2025 8:43:09 AM||Need to replace the damage meter please refer to CAS .|Public Works 2500141977|2500141977|1917 ELMVIEW DR HOUSTON TX 77080|29.8075|-95.5292|Routed|2025-04-17 08:40:04.0000000||Parking Violation - 2500141977 - 1917 ELMVIEW DR|Parking Violation|19 Calendar Days|May 6 2025 1:41PM|NW|A|450T|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 13:41:48.0000000|3069038.0000000000|13857492.0000000000|1917 ELMVIEW DR|HOUSTON|TX|77080|0832010000009|2025-04-17 13:40:04.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Parking Violation 4/17/2025 8:41:48 AM||parked on street for 3 weeks|Parking Management 2500141976|20521890-2500141976|2205 HURFUS DR HOUSTON TX 77092|29.8074|-95.4612|Service Completed|2025-04-17 08:39:14.0000000|Apr 17 2025 9:46AM|Water Service - 20521890-2500141976 - 2208 KARBACH ST|Water Service|2 Calendar Days|Apr 19 2025 1:41PM|NW|A|451V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 13:41:23.0000000|3090768.7500000000|13858142.0000000000|2205 HURFUS DR|HOUSTON|TX|77092|0641870000076|2025-04-17 13:39:14.0000000|SPRING BRANCH EAST||NWFR110|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:45:01 AM - Case # 20521890 -2500141976: All investig||+++ ADDRESS WARNING +++Entered Address: 2208 KARBACH STValidated Address: 2205 HURFUS DR - Address Id: 607359+++ ADDRESS WARNING +++2208 karbach|4/17/2025 9:45:01 AM - Case # 20521890 -2500141976: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141975|2500141975||29.7584|-95.3698|Service Completed|2025-04-17 08:38:32.0000000|Apr 18 2025 10:48AM|MYR Correspondence - 2500141975|MYR Correspondence|7 Calendar Days|Apr 24 2025 2:47PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-17 14:47:44.0000000|0|0|||||none|2025-04-17 13:38:32.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||citizen has concerns with homeless individuals at METRO bus stop 1407 and 1386 on Uvalde Road|Mayor Office 2500141974|20521891-2500141974|1800 ALLEN PKWY HOUSTON TX 77019|29.7615|-95.3838|Service Completed|2025-04-17 08:37:36.0000000|Apr 18 2025 10:14AM|Water Leak - 20521891-2500141974 - 1800 Allen Pkwy|Water Leak|10 Calendar Days|Apr 27 2025 1:37PM|NW|C|493K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:37:36.0000000|3115647.7500000000|13842153.0000000000|1800 ALLEN PKWY|HOUSTON|TX|77019|0401200000007|2025-04-17 13:37:36.0000000|FOURTH WARD||||NW|||NW|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/18/2025 10:14:23 AM - Case # 20521891 -2500141974: An investig||Center median gushing nest Gillette st|4/18/2025 10:14:23 AM - Case # 20521891 -2500141974: An investigation has been completed and a leak was not found at this location. 2500141973|12697113-2500141973|10920 WESTHEIMER RD HOUSTON TX 77042|29.7379|-95.5691|Routed - Integrated|2025-04-17 08:37:16.0000000||Pothole - 12697113-2500141973 - 2500-2532 Lakeside Estates Dr|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|SW|G|489U|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-17 13:37:16.0000000|3057127.5000000000|13831811.0000000000|10920 WESTHEIMER RD|HOUSTON|TX|77042|1230120010001|2025-04-17 13:37:16.0000000|BRIAR FOREST|Westchase MD|||NW|||NW|||NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:37:46||+++ ADDRESS Warning +++Entered Address: 2500-2532 Lakeside Estates DrValidated Address: 10920 WESTHEIMER RD - Address Id: 277734+++ ADDRESS Warning +++Long pothole almost like a trenchplease fix|Public Works 2500141972|12697116-2500141972|3415 DES CHAUMES ST HOUSTON TX 77026|29.7936|-95.3385|Routed - Integrated|2025-04-17 08:37:09.0000000||Traffic Signal Maintenance - 12697116-2500141972 - 3415 DES CHAUMES ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 1:42PM|NE|B|454W|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-17 13:42:13.0000000|3129635.8300000000|13854277.4200000000|3415 DES CHAUMES ST|HOUSTON|TX|77026|0260390090008|2025-04-17 13:37:09.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW||1st Thursday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signal Maintenance 4/17/2025 8:42:1||The street sign needs a new one inspector LaDay xxx-xxx-xxxx|Public Works 2500141971|20521889-2500141971|2400 KARBACH ST HOUSTON TX 77092|29.8089|-95.4607|Service Completed|2025-04-17 08:36:48.0000000|Apr 17 2025 9:58AM|Water Service - 20521889-2500141971 - 2400 KARBACH ST|Water Service|2 Calendar Days|Apr 19 2025 1:37PM|NW|A|451V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 13:37:14.0000000|3090736.2500000000|13858661.0000000000|2400 KARBACH ST|HOUSTON|TX|77092|0641870000080|2025-04-17 13:36:48.0000000|SPRING BRANCH EAST||NWFR110|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:58:34 AM - Case # 20521889 -2500141971: All investig||NULL|4/17/2025 9:58:34 AM - Case # 20521889 -2500141971: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141970|2500141970|7309 SPRINGDALE ST HOUSTON TX 77028|29.8397|-95.2975|Routed|2025-04-17 08:36:17.0000000||Missed Heavy Trash Pickup - 2500141970 - 7309 SPRINGDALE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 1:45PM|NE|B|455E|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 13:38:52.0000000|3142126.5000000000|13871439.0000000000|7309 SPRINGDALE ST|HOUSTON|TX|77028|0731310000554|2025-04-17 13:36:17.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Missed Heavy Trash Pickup 4/17/2025 8:38||they picked up half of the street and never came back to pick up the rest of the street heavy tree waste 4/9/25|Solid Waste Management 2500141969|2500141969|2309 WORDSWORTH ST HOUSTON 77030|29.7085|-95.4131|Routed|2025-04-17 08:36:15.0000000||SWM Escalation - 2500141969 - 2309 WORDSWORTH ST|SWM Escalation|3 Working Days|Apr 22 2025 1:44PM|SW|C|532G|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 13:37:25.0000000|3106941.7500000000|13822599.0000000000|2309 WORDSWORTH ST|HOUSTON||77030|0600430030020|2025-04-17 13:36:15.0000000|UNIVERSITY PLACE||SWTU121|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created SWM Escalation 4/17/2025 8:37:25 AM||Please pick up all cans // Not needed ... ((zzz) Trash Cans ((zzz) recycle cart|Solid Waste Management 2500141968|2500141968|9313 LUGARY DR HOUSTON TX 77074|29.6777|-95.5106|Routed|2025-04-17 08:35:35.0000000||Missed Heavy Trash Pickup - 2500141968 - 9313 LUGARY DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 1:43PM|SW|J|530U|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 13:36:14.0000000|3076358.7500000000|13810462.0000000000|9313 LUGARY DR|HOUSTON|TX|77074|0833460000035|2025-04-17 13:35:35.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Heavy Trash Pickup 4/17/2025 8:36:14||NULL|Solid Waste Management 2500141967|12697114-2500141967|8401 WESTHEIMER RD HOUSTON TX 77063|29.7367|-95.515|Service Completed|2025-04-17 08:34:54.0000000|Apr 18 2025 8:27AM|Traffic Signal Maintenance - 12697114-2500141967 - 8401 WESTHEIMER RD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 1:40PM|SW|F|490U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 13:40:36.0000000|3074319.0000000000|13831897.0000000000|8401 WESTHEIMER RD|HOUSTON|TX|77063|1093270000002|2025-04-17 13:34:54.0000000|MID WEST||||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||Caller states busy intersection and all crossing signals do not work states it is a safety hazard|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500141966|2500141966|9321 LUGARY DR HOUSTON TX 77074|29.6773|-95.5106|Routed|2025-04-17 08:34:48.0000000||Missed Heavy Trash Pickup - 2500141966 - 9321 LUGARY DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 1:42PM|SW|J|530U|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 13:35:22.0000000|3076365.2500000000|13810321.0000000000|9321 LUGARY DR|HOUSTON|TX|77074|0833460000037|2025-04-17 13:34:48.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Heavy Trash Pickup 4/17/2025 8:35:22||NULL|Solid Waste Management 2500141965|12697115-2500141965|3415 DES CHAUMES ST HOUSTON TX 77026|29.7936|-95.3385|Service Completed|2025-04-17 08:34:28.0000000|Apr 18 2025 3:03PM|Pothole - 12697115-2500141965 - 3415 DES CHAUMES ST|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|NE|B|454W|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 13:39:32.0000000|3129635.8300000000|13854277.4200000000|3415 DES CHAUMES ST|HOUSTON|TX|77026|0260390090008|2025-04-17 13:34:28.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW||1st Thursday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||Pot hole in front of this address 3415 des chaumes|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Owner's responsibility 2500141964|2500141964|7203 GORE DR HOUSTON TX 77016|29.8623|-95.2993|Service Completed|2025-04-17 08:33:28.0000000|Apr 18 2025 12:09PM|Dead Animal Collection - 2500141964 - 7203 GORE DR|Dead Animal Collection|4 Calendar Days|Apr 21 2025 1:34PM|NE|B|415W|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-17 13:34:05.0000000|3141276.0000000000|13879652.0000000000|7203 GORE DR|HOUSTON|TX|77016|0825140000008|2025-04-17 13:33:28.0000000|EAST LITTLE YORK / HOMESTEAD||NETU106|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||NULL|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500141961|2500141961|5710 HEATHERBROOK DR HOUSTON 77085|29.622|-95.4677|Routed|2025-04-17 08:32:28.0000000||SWM Escalation - 2500141961 - 5720 HEATHERBROOK DR|SWM Escalation|3 Working Days|Apr 22 2025 1:43PM|SW|K|571Q|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 13:36:06.0000000|3090588.2500000000|13790699.0000000000|5710 HEATHERBROOK DR|HOUSTON||77085|0855050000015|2025-04-17 13:32:28.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW|S|4th Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created SWM Escalation 4/17/2025 8:36:06 AM||+++ ADDRESS WARNING +++Entered Address: 5720 HEATHERBROOK DRValidated Address: 5710 HEATHERBROOK DR - Address Id: 1219839+++ ADDRESS WARNING +++1527-0405-15485720 HEATHERBROOK DR|Solid Waste Management 2500141959|2500141959|11603 HILLCROFT AVE HOUSTON TX 77035|29.6528|-95.4916|Routed|2025-04-17 08:31:51.0000000||Parking Violation - 2500141959 - 11603 HILLCROFT AVE|Parking Violation|19 Calendar Days|May 6 2025 1:36PM|SW|K|571A|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 13:36:56.0000000|3082662.4000000000|13801601.9900000000|11603 HILLCROFT AVE|HOUSTON|TX|77035|0860340000075|2025-04-17 13:31:51.0000000|WESTBURY||SWTH111|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE||2nd Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB Great car and red truck in front of it.||There are two vehicles parked on Burlinghall near the intersection of Hillcroft. They have been left there for months narrowing the entrance to our neighborhood.|Parking Management 2500141958|12697110-2500141958|1117 DE SOTO ST HOUSTON TX 77091|29.8547|-95.4302|Routed - Integrated|2025-04-17 08:31:39.0000000||Traffic Signs - 12697110-2500141958 - BURT ST DE SOTO ST|Traffic Signs|14 Working Days|May 7 2025 1:31PM|NW|B|452B|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 13:31:45.0000000|3099940.7500000000|13875467.0000000000|1117 DE SOTO ST|HOUSTON|TX|77091|0551800000065|2025-04-17 13:31:39.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Chelsy Zepeda created Traffic Signs 4/17/2025 8:31:45 AM||+++ ADDRESS WARNING +++Entered Address: BURT ST DE SOTO STValidated Address: 1117 DE SOTO ST - Address Id: 1226720+++ ADDRESS WARNING +++street sign is on the side of the road|Public Works 2500141957|2500141957|4930 CALLERY CREEK DR HOUSTON TX 77053|29.5957|-95.4549|Service Completed|2025-04-17 08:31:31.0000000|Apr 17 2025 12:53PM|Dead Animal Collection - 2500141957 - 4930 CALLERY CREEK DR|Dead Animal Collection|4 Calendar Days|Apr 21 2025 1:31PM|SW|K|571Z|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-17 13:31:31.0000000|3094914.2500000000|13781220.0000000000|4930 CALLERY CREEK DR|HOUSTON|TX|77053|1155600020003|2025-04-17 13:31:31.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Animal collected||animal is in a box on the street|Animal collected 2500141956|2500141956|8818 CONGER ST HOUSTON TX 77075|29.6411|-95.2595|Routed|2025-04-17 08:30:58.0000000||Heavy Trash Code Violation - 2500141956 - 8818 CONGER ST|Heavy Trash Code Violation|25 Working Days|May 22 2025 1:38PM|SE|I|575G|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 13:31:53.0000000|3156483.7500000000|13799653.0000000000|8818 CONGER ST|HOUSTON|TX|77075|0630350490033|2025-04-17 13:30:58.0000000|GREATER HOBBY AREA|HCID #9|SETH120|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW|S|2nd Monday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Heavy Trash Code Violation 4/17/2025 8:31||NULL|Solid Waste Management 2500141955|2500141955|9275 KEMPWOOD DR HOUSTON TX 77080|29.8217|-95.5214|Routed|2025-04-17 08:30:18.0000000||Container Replacement - 2500141955 - 9275 KEMPWOOD DR|Container Replacement|10 Calendar Days|Apr 27 2025 1:32PM|NW|A|450L|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 13:32:49.0000000|3071362.2500000000|13862710.0000000000|9275 KEMPWOOD DR|HOUSTON|TX|77080|0982340000001|2025-04-17 13:30:18.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Container Replacement 4/17/2025 8:32:49||261420501247|Solid Waste Management 2500141954|2500141954|1925 WAVELL ST HOUSTON 77088|29.8837|-95.4415|Service Completed|2025-04-17 08:29:14.0000000|Apr 17 2025 12:20PM|Liaison Comm - 2500141954 - 1925 WAVELL ST|Liaison Comm|5 Working Days|Apr 24 2025 1:39PM|NW|B|412N|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 13:32:12.0000000|3095999.5000000000|13886016.0000000000|1925 WAVELL ST|HOUSTON||77088|0661090050041|2025-04-17 13:29:14.0000000|ACRES HOME||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|3rd Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||2867-4200-1162black trash -> wheel broken1925 wavell st 77088 / overdue|Container delivery department has been notified. 2500141953|12697111-2500141953|2573 KIRBY DR HOUSTON TX 77019|29.7423|-95.4188|Service Completed|2025-04-17 08:29:13.0000000|Apr 18 2025 2:33PM|Street Condition - 12697111-2500141953 - WESTHEIMER RD KIRBY DR|Street Condition|30 Calendar Days|May 17 2025 1:31PM|SW|G|492U|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 13:31:14.0000000|3104807.5000000000|13834932.0000000000|2573 KIRBY DR|HOUSTON|TX|77019|none|2025-04-17 13:29:13.0000000|AFTON OAKS / RIVER OAKS AREA|HCID #3 (Upper Kirby)|||NW|||SW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD KIRBY DRValidated Address: 2573 KIRBY DR - Address Id: 2052864+++ ADDRESS WARNING +++bricks on the corners due to bricks falling out of place causing cars to run over them and its damaging tires|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found. 2500141952|2500141952|7300 N SHEPHERD DR HOUSTON TX 77091|29.8675|-95.412|Service Completed|2025-04-17 08:28:41.0000000|Apr 18 2025 3:53PM|Dead Animal Collection - 2500141952 - 7300 N SHEPHERD DR|Dead Animal Collection|4 Calendar Days|Apr 21 2025 1:29PM|NW|H|412V|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-17 13:29:23.0000000|3105540.0000000000|13880418.0000000000|7300 N SHEPHERD DR|HOUSTON|TX|77091|0720980010004|2025-04-17 13:28:41.0000000|NORTHSIDE/NORTHLINE||||NW|||NE|||NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||NULL|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500141951|20521888-2500141951|2421 COMMONWEALTH ST HOUSTON TX 77006|29.7466|-95.3959|Service Completed|2025-04-17 08:27:20.0000000|Apr 18 2025 9:42AM|Water Leak - 20521888-2500141951 - COMMONWEALTH ST HYDE PARK BLVD|Water Leak|10 Calendar Days|Apr 27 2025 1:30PM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:30:32.0000000|3112002.0000000000|13836732.0000000000|2421 COMMONWEALTH ST|HOUSTON|TX|77006|1316720010011|2025-04-17 13:27:20.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:42:17 AM - Case # 20521888 -2500141951: Dear Custome||+++ ADDRESS WARNING +++Entered Address: COMMONWEALTH ST HYDE PARK BLVDValidated Address: 2421 COMMONWEALTH ST - Address Id: 1840048+++ ADDRESS WARNING +++|4/18/2025 9:42:17 AM - Case # 20521888 -2500141951: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141950|20521887-2500141950|12104 HOMESTEAD RD HOUSTON TX 77050|29.8994|-95.301|Service Completed|2025-04-17 08:27:01.0000000|Apr 17 2025 9:28AM|Water Leak - 20521887-2500141950 - 12115 HOMESTEAD RD|Water Leak|10 Calendar Days|Apr 27 2025 1:28PM|NE|B|414M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:28:27.0000000|3140417.5000000000|13893209.0000000000|12104 HOMESTEAD RD|HOUSTON|TX|77050|0420970000022|2025-04-17 13:27:01.0000000|||||||||||||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:28:31 AM - Case # 20521887 -2500141950: The Service||+++ ADDRESS WARNING +++Entered Address: 12115 HOMESTEAD RDValidated Address: 12104 HOMESTEAD RD - Address Id: 300675+++ ADDRESS WARNING +++Bunnystop gas station|4/17/2025 9:28:31 AM - Case # 20521887 -2500141950: The Service Request has been cancelled. 2500141949|2500141949|9120 LAKES AT 610 HOUSTON TX 77054|29.6699|-95.42|Routed|2025-04-17 08:26:28.0000000||Heavy Trash Code Violation - 2500141949 - 9030 LAKES AT 610 DR|Heavy Trash Code Violation|25 Working Days|May 22 2025 1:35PM|SW|K|532Y|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 13:28:34.0000000|3105123.2500000000|13808496.0000000000|9120 LAKES AT 610|HOUSTON|TX|77054|1244040060009|2025-04-17 13:26:28.0000000|SOUTH MAIN||||SW|||SE|||SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Heavy Trash Code Violation 4/17/2025 8:28||+++ ADDRESS WARNING +++Entered Address: 9030 LAKES AT 610 DRValidated Address: 9120 LAKES AT 610 - Address Id: 499103+++ ADDRESS WARNING +++9030 Lakes at 610 Drive half a block south of W Bellfort. Sectional and Couch were dumped on the sidewalk|Solid Waste Management 2500141948|2500141948|9407 SPELLMAN RD HOUSTON 77031|29.6572|-95.5429|Routed|2025-04-17 08:26:15.0000000||SWM Escalation - 2500141948 - 9407 SPELLMAN RD|SWM Escalation|3 Working Days|Apr 22 2025 1:34PM|SW|J|570A|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 13:27:11.0000000|3066320.0000000000|13802736.0000000000|9407 SPELLMAN RD|HOUSTON||77031|1040410000073|2025-04-17 13:26:15.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-01|THURSDAY-A|SW|S|2nd Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created SWM Escalation 4/17/2025 8:27:11 AM||trash can/holes on bottom broken wheels|Solid Waste Management 2500141947|2500141947|1521 ANITA ST HOUSTON TX 77004|29.7398|-95.3709|Routed|2025-04-17 08:26:12.0000000||Parking Meter - 2500141947 - CRAWFORD ST|Parking Meter|18 Calendar Days|May 5 2025 1:27PM|SW|D|493U|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-17 13:27:18.0000000|3119949.5000000000|13834441.0000000000|1521 ANITA ST|HOUSTON|TX|77004|1224630010007|2025-04-17 13:26:12.0000000|MIDTOWN|Midtown MD|||NW|||NE|||NE|PM Parking Meter|FULL|18 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Parking Meter 4/17/2025 8:27:18 AM||+++ ADDRESS WARNING +++Entered Address: CRAWFORD STValidated Address: 1521 ANITA ST - Address Id: 1085674+++ ADDRESS WARNING +++caller unable to add more time at meter|Parking Management 2500141946|2500141946|6842 AVENUE U HOUSTON TX 77011|29.7497|-95.2991|Routed|2025-04-17 08:25:53.0000000||Park Forestry Escalation - 2500141946 - 6842 AVENUE U|Park Forestry Escalation|3 Working Days|Apr 22 2025 1:33PM|NE|I|494R|Parks and Recreation|Customer Escalation|Park Forestry Escalation|0|Active|2025-04-17 13:26:18.0000000|3142645.2500000000|13838712.0000000000|6842 AVENUE U|HOUSTON|TX|77011|0390920000045|2025-04-17 13:25:53.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Thursday|SE|PR ForestryCustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04.17.25 - Citizen contacted 311 04.09.25 SR #20520013 requ||04.17.25 - Citizen is requesting that her yard be restored after contractors cut down and picked up a tree that was in her front yard per citizen her yard was damaged in the process she is requesting that her yard be leveled to grade and grass be restore|Parks and Recreation 2500141945|2500141945|7514 PELLA DR HOUSTON 77036|29.6968|-95.5453|Service Completed|2025-04-17 08:23:58.0000000|Apr 17 2025 12:18PM|Liaison Comm - 2500141945 - 7514 PELLA DR|Liaison Comm|5 Working Days|Apr 24 2025 1:32PM|SW|J|530J|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 13:25:09.0000000|3065133.5000000000|13817084.0000000000|7514 PELLA DR|HOUSTON||77036|0933980000041|2025-04-17 13:23:58.0000000|SHARPSTOWN|Sharpstown MD|SWTU109|TUESDAY|SW|SWTU-B-02|TUESDAY-B|SW|S|2nd Monday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||SWM Escalation - 2500115562 - 7514 PELLA DRRecycling Cart Replace - 2500096510 - 7514 PELLA DRcontainer cracked|Container delivery department has been notified. 2500141944|2500141944|1201 MISSOURI ST HOUSTON TX 77006|29.7462|-95.3929|Service Completed|2025-04-17 08:23:09.0000000|Apr 18 2025 10:51AM|Building Code Violation - 2500141944 - 1205 Missouri St|Building Code Violation|7 Calendar Days|Apr 24 2025 1:23PM|SW|C|493S|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-17 13:23:09.0000000|3112928.7500000000|13836494.0000000000|1201 MISSOURI ST|HOUSTON|TX|77006|0180400000016|2025-04-17 13:23:09.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Inspector site visit I39 I37 on a 311 investigation||+++ ADDRESS Warning +++Entered Address: 1205 Missouri StValidated Address: 1201 MISSOURI ST - Address Id: 1672313+++ ADDRESS Warning +++Lighting from adjacent property shines directly into our bedroom This violates the 30-foot rule lighting code violatio|Inspector site visit I39 I37 on a 311 investigation for encroaching lights. Upon arrival at 1205 Missouri St I39 checked the ILMS database no active permits were found. I39 I37 observed a gate off the property with no access I39 I37 walke 2500141943|20521886-2500141943|16140 KUYKENDAHL RD HOUSTON TX 77068|30.0119|-95.4667|Service Completed|2025-04-17 08:22:44.0000000|Apr 17 2025 2:24PM|Water Leak - 20521886-2500141943 - 16140 KUYKENDAHL RD|Water Leak|10 Calendar Days|Apr 27 2025 1:24PM|NW|B|331Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:24:01.0000000|3086597.2500000000|13932379.0000000000|16140 KUYKENDAHL RD|HOUSTON|TX|77068|1148340040047|2025-04-17 13:22:44.0000000|||||||||||||LIMITED|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:23:20 PM - Case # 20521886 -2500141943: All investig||NULL|4/17/2025 2:23:20 PM - Case # 20521886 -2500141943: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141942|2500141942|7810 MOONMIST DR HOUSTON TX 77036|29.7119|-95.5236|Routed|2025-04-17 08:21:42.0000000||Missed Recycling Pickup - 2500141942 - 7810 MOONMIST DR|Missed Recycling Pickup|4 Working Days|Apr 23 2025 1:22PM|SW|J|530F|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 13:22:53.0000000|3071842.0000000000|13822790.0000000000|7810 MOONMIST DR|HOUSTON|TX|77036|0931290000013|2025-04-17 13:21:42.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Recycling Pickup 4/17/2025||NULL|Solid Waste Management 2500141941|20521884-2500141941|1217 WILLARD ST HOUSTON TX 77006|29.7509|-95.3949|Service Completed|2025-04-17 08:20:32.0000000|Apr 18 2025 9:36AM|Water Main Valve - 20521884-2500141941 - 1217 WILLARD ST|Water Main Valve|5 Calendar Days|Apr 22 2025 1:21PM|NW|C|493N|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-17 13:21:49.0000000|3112241.0000000000|13838183.0000000000|1217 WILLARD ST|HOUSTON|TX|77006|0301410000006|2025-04-17 13:20:32.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:35:15 AM - Case # 20521884 -2500141941: All investig||Caller states that the water meter is turned off|4/18/2025 9:35:15 AM - Case # 20521884 -2500141941: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141940|20521885-2500141940|7219 DIXIE DR HOUSTON TX 77087|29.6818|-95.3005|Routed - Integrated|2025-04-17 08:19:45.0000000||Water Service - 20521885-2500141940 - 7219 DIXIE DR|Water Service|2 Calendar Days|Apr 19 2025 1:22PM|SE|I|534V|Public Works|Houston Water|Water Service|0|Active|2025-04-17 13:22:01.0000000|3142990.0000000000|13814031.0000000000|7219 DIXIE DR|HOUSTON|TX|77087|0650170040015|2025-04-17 13:19:45.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU103|TUESDAY|SE|SETU-A-07|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:32:48||NULL|Public Works 2500141938|2500141938|10610 VALENCIA DR HOUSTON TX 77013|29.7757|-95.2412|Routed|2025-04-17 08:18:52.0000000||Missed Garbage Pickup - 2500141938 - 10610 VALENCIA DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 1:19PM|NE|I|496E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 13:19:59.0000000|3160693.2500000000|13848743.0000000000|10610 VALENCIA DR|HOUSTON|TX|77013|0772390060043|2025-04-17 13:18:52.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/17/2025 8:19:59 AM||Citizen states garbage was not serviced. Rubicon states garbage is still on scheduled for 4/10/2025. Please service and update.|Solid Waste Management 2500141937|12697109-2500141937|6927 CALHOUN HOUSTON TX 77021|29.6862|-95.3512|Routed - Integrated|2025-04-17 08:18:51.0000000||Drainage - 12697109-2500141937 - 6927 CALHOUN|Drainage|30 Calendar Days|May 17 2025 1:26PM|SE|D|533R|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 13:26:24.0000000|3126837.2500000000|13815129.0000000000|6927 CALHOUN|HOUSTON|TX|77021|0581590000007|2025-04-17 13:18:51.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:03:39||6927-6929 calhoun street drain filled with dirt|Public Works 2500141936|307212-2500141936|4802 WILLOWBEND BLVD HOUSTON TX 77035|29.6647|-95.4593|Routed - Integrated|2025-04-17 08:15:30.0000000||Nuisance On Property - 307212-2500141936 - 4802 WILLOWBEND BLVD|Nuisance On Property|180 Working Days|Jan 7 2026 2:19PM|SW|K|531Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 13:19:20.0000000|3092763.0000000000|13806226.0000000000|4802 WILLOWBEND BLVD|HOUSTON|TX|77035|0822390000213|2025-04-17 13:15:30.0000000|NEAR SOUTHWEST||SWTH116|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Nuisance On Property 4/17/2025 8:19:20 A||Citizen stated neighbor has an accumulation of junk thats attracting rats and rats are starting to invade her property. Has had a fence built to cover junk and has been tagged before but issue still reoccurring stated neighbor knows how to work the syste|Neighborhoods 2500141935|20521881-2500141935|13714 CHERRY HOLLOW LN HOUSTON TX 77082|29.7235|-95.6318|Routed - Integrated|2025-04-17 08:15:23.0000000||Water Leak - 20521881-2500141935 - 13714 CHERRY HOLLOW LN|Water Leak|10 Calendar Days|Apr 27 2025 1:16PM|SW|F|488X|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 13:16:55.0000000|3037403.2500000000|13825978.0000000000|13714 CHERRY HOLLOW LN|HOUSTON|TX|77082|1114070000004|2025-04-17 13:15:23.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-07|MONDAY-A|NW|S|1st Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:32:43||water meter in front and back are having leaks|Public Works 2500141934|2500141934|9009 LINDA VISTA RD HOUSTON 77078|29.8392|-95.258|Routed|2025-04-17 08:15:15.0000000||SWM Escalation - 2500141934 - 9009 LINDA VISTA RD|SWM Escalation|3 Working Days|Apr 22 2025 1:22PM|NE|B|455H|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 13:15:39.0000000|3154630.5000000000|13871666.0000000000|9009 LINDA VISTA RD|HOUSTON||77078|0760400080202|2025-04-17 13:15:15.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NETH-A-03|THURSDAY-A|NE|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/17/2025 8:15:39 AM||add a can located at 9009 linda vista 77078 350609862296|Solid Waste Management 2500141933|20521882-2500141933|7314 PARKER RD HOUSTON TX 77016|29.8587|-95.2958|Service Completed|2025-04-17 08:15:09.0000000|Apr 17 2025 12:38PM|Restoration Due to Utility Work - 20521882-2500141933 - 7314 PARKER RD|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 1:16PM|NE|B|415W|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-17 13:16:43.0000000|3142441.7500000000|13878360.0000000000|7314 PARKER RD|HOUSTON|TX|77016|0825240000035|2025-04-17 13:15:09.0000000|EAST LITTLE YORK / HOMESTEAD||NETU106|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:38:10 PM - Case # 20521882 -2500141933: All investi||restore landscaping|4/17/2025 12:38:10 PM - Case # 20521882 -2500141933: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141931|2500141931|2319 MCCLENDON ST HOUSTON TX 77030|29.7076|-95.4135|Routed|2025-04-17 08:14:35.0000000||Container Repair - 2500141931 - 2319 MCCLENDON ST|Container Repair|10 Calendar Days|Apr 27 2025 1:16PM|SW|C|532G|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 13:16:34.0000000|3106831.7500000000|13822293.0000000000|2319 MCCLENDON ST|HOUSTON|TX|77030|0600430020020|2025-04-17 13:14:35.0000000|UNIVERSITY PLACE||SWTU121|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Mattie Johnson created Container Repair 4/17/2025 8:16:34 AM||NULL|Solid Waste Management 2500141930|12697108-2500141930|3590 BERING DR HOUSTON TX 77057|29.7264|-95.4804|Service Completed|2025-04-17 08:13:37.0000000|Apr 17 2025 1:29PM|Traffic Signs - 12697108-2500141930 - 3590 BERING DR|Traffic Signs|14 Working Days|May 7 2025 1:13PM|SW|J|491X|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 13:13:42.0000000|3085412.0000000000|13828476.0000000000|3590 BERING DR|HOUSTON|TX|77057|none|2025-04-17 13:13:37.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||At Bering Dr driving towards 59 Feeder stop sign and one way sign are down. Has been like this for months. Please fix.|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance Complete 2500141929|2500141929|3602 SEABROOK ST HOUSTON TX 77021|29.6859|-95.3709|Routed|2025-04-17 08:12:08.0000000||Litter Park - 2500141929 - 3602 SEABROOK ST|Litter Park|3 Calendar Days|Apr 20 2025 1:14PM|SE|D|533Q|Parks and Recreation|Greenspace Management|Litter Park|0|Active|2025-04-17 13:14:16.0000000|3120594.7500000000|13814796.0000000000|3602 SEABROOK ST|HOUSTON|TX|77021|0741510360001|2025-04-17 13:12:08.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|PR GreenspaceStatistics|FULL|3 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Litter Park 4/17/2025 8:14:16 AM||trash cans overflowing trash all over the ground boxes on the ground|Parks and Recreation 2500141927|20521883-2500141927|4515 NETT ST HOUSTON TX 77007|29.7718|-95.4068|Service Completed|2025-04-17 08:11:04.0000000|Apr 18 2025 8:16AM|Sewer Wastewater - 20521883-2500141927 - 4515 NETT ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 1:16PM|NW|C|492H|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 13:16:07.0000000|3108242.8100000000|13845671.0000000000|4515 NETT ST|HOUSTON|TX|77007|1350930010001|2025-04-17 13:11:04.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-05|MONDAY-A|NW||1st Wednesday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/18/2025 8:15:44 AM - Case # 20521883 -2500141927: All investig||owerflow in front of town homes on 4515 and 4517 nett street. Houses have connected sewer line. Overflow happened already 2 months ago and plumber said it must be a city problem because blockage was 150ft down the overflow|4/18/2025 8:15:44 AM - Case # 20521883 -2500141927: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141926|20521880-2500141926|13614 WINDHAVEN ST HOUSTON TX 77049|29.8223|-95.2048|Service Completed|2025-04-17 08:10:43.0000000|Apr 17 2025 12:54PM|Water Leak - 20521880-2500141926 - 13614 WINDHAVEN ST|Water Leak|10 Calendar Days|Apr 27 2025 1:12PM|NE|I|456R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:12:53.0000000|3171684.7500000000|13866042.0000000000|13614 WINDHAVEN ST|HOUSTON|TX|77049|1143060020013|2025-04-17 13:10:43.0000000|HUNTERWOOD||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:52:54 PM - Case # 20521880 -2500141926: An investig||water leak coming from meter gushing 13614 Windhaven|4/17/2025 12:52:54 PM - Case # 20521880 -2500141926: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141924|20521877-2500141924|9330 WOLCOTT PARK LN HOUSTON TX 77075|29.6141|-95.2515|Service Completed|2025-04-17 08:09:13.0000000|Apr 17 2025 12:54PM|Water Leak - 20521877-2500141924 - 9330 WOLCOTT PARK LN|Water Leak|10 Calendar Days|Apr 27 2025 1:10PM|SE|I|575V|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:10:15.0000000|3159307.0000000000|13789905.0000000000|9330 WOLCOTT PARK LN|HOUSTON|TX|77075|1265460030005|2025-04-17 13:09:13.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:53:02 PM - Case # 20521877 -2500141924: An investig||NULL|4/17/2025 12:53:02 PM - Case # 20521877 -2500141924: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141923|20521878-2500141923|5623 E HOUSTON RD HOUSTON TX 77028|29.8135|-95.2701|Service Completed|2025-04-17 08:08:51.0000000|Apr 17 2025 12:18PM|Water Leak - 20521878-2500141923 - 5623 E HOUSTON RD|Water Leak|10 Calendar Days|Apr 27 2025 1:09PM|NE|B|455U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:09:40.0000000|3151093.5000000000|13862174.0000000000|5623 E HOUSTON RD|HOUSTON|TX|77028|0121910000015|2025-04-17 13:08:51.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:17:02 PM - Case # 20521878 -2500141923: An investig||NULL|4/17/2025 12:17:02 PM - Case # 20521878 -2500141923: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141922|2500141922|4911 BRAESVALLEY DR HOUSTON TX 77096|29.6809|-95.4634|Routed|2025-04-17 08:08:40.0000000||Missed Yard Waste Pickup - 2500141922 - 4911 BRAESVALLEY DR|Missed Yard Waste Pickup|6 Working Days|Apr 25 2025 1:13PM|SW|C|531Q|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 13:13:41.0000000|3091280.7500000000|13812085.0000000000|4911 BRAESVALLEY DR|HOUSTON|TX|77096|0900990000003|2025-04-17 13:08:40.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Yard Waste Pickup 4/17/2025 8:13||caller states resident has pile of brown bags that has been at curb for 3 weeks|Solid Waste Management 2500141921|2500141921|13355 NORTHBOROUGH DR HOUSTON TX 77067|29.9603|-95.425|Service Completed|2025-04-17 08:08:06.0000000|Apr 17 2025 9:04AM|MultiFamily Habitability Violation - 2500141921 - 13355 NORTHBOROUGH DR|MultiFamily Habitability Violation|7 Calendar Days|Apr 24 2025 1:15PM|NW|B|372L|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-17 13:15:28.0000000|3100380.7500000000|13914038.0000000000|13355 NORTHBOROUGH DR|HOUSTON|TX|77067|1168460000001|2025-04-17 13:08:06.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Black water issue was sent to Health Dept. Any other complaints||Black water / pools have black water / chimneys coming out due to poor structural|Black water issue was sent to Health Dept. Any other complaints at the apartment property will have to be made with 311 by the lease holder. 2500141920|20521879-2500141920|2009 CHILTON RD HOUSTON TX 77019|29.7568|-95.4089|Service Completed|2025-04-17 08:07:50.0000000|Apr 17 2025 11:22AM|Water Service - 20521879-2500141920 - 2009 CHILTON RD|Water Service|2 Calendar Days|Apr 19 2025 1:09PM|NW|G|492R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 13:09:03.0000000|3107743.5000000000|13840217.0000000000|2009 CHILTON RD|HOUSTON|TX|77019|0601560500013|2025-04-17 13:07:50.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:21:01 AM - Case # 20521879 -2500141920: Dear Custom||NULL|4/17/2025 11:21:01 AM - Case # 20521879 -2500141920: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500141919|12697106-2500141919|5698 SHADY RIVER DR HOUSTON TX 77056|29.7674|-95.4783|Routed - Integrated|2025-04-17 08:07:26.0000000||Traffic Signals - 12697106-2500141919 - SHADY RIVER DR CHIMNEY ROCK RD|Traffic Signals|22 Calendar Days|May 9 2025 1:08PM|NW|G|491K|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-17 13:08:19.0000000|3085674.0000000000|13843414.0000000000|5698 SHADY RIVER DR|HOUSTON|TX|77056|none|2025-04-17 13:07:26.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: SHADY RIVER DR CHIMNEY ROCK RDValidated Address: 5698 SHADY RIVER DR - Address Id: 2029702+++ ADDRESS WARNING +++|Public Works 2500141913|12697112-2500141913|8734 SHELMER DR HOUSTON TX 77080|29.8066|-95.5046|Routed - Integrated|2025-04-17 08:07:06.0000000||Street Hazard - 12697112-2500141913 - 8734 SHELMER DR|Street Hazard|10 Calendar Days|Apr 27 2025 1:35PM|NW|A|450V|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 13:35:34.0000000|3076849.0000000000|13857373.0000000000|8734 SHELMER DR|HOUSTON|TX|77080|0910220000008|2025-04-17 13:07:06.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 03:39:38||requesting to mow weeded area behind dead end barricade|Public Works 2500141912|2500141912|1191 FRANKLIN ST HOUSTON TX 77002|29.762|-95.3584|Routed|2025-04-17 08:06:30.0000000||Parking Meter - 2500141912 - FRANKLIN ST SAN JACINTO ST|Parking Meter|18 Calendar Days|May 5 2025 1:09PM|NW|H|493M|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-17 13:09:58.0000000|3123657.5000000000|13842648.0000000000|1191 FRANKLIN ST|HOUSTON|TX|77002|none|2025-04-17 13:06:30.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM Parking Meter|FULL|18 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Parking Meter 4/17/2025 8:09:58 AM||+++ ADDRESS WARNING +++Entered Address: FRANKLIN ST SAN JACINTO STValidated Address: 1191 FRANKLIN ST - Address Id: 3113662+++ ADDRESS WARNING +++zone 4779san jacinto and franklinrecommended not to park at broken meter|Parking Management 2500141911|2500141911|3911 LEFFINGWELL ST HOUSTON 77026|29.7961|-95.3298|Service Completed|2025-04-17 08:05:51.0000000|Apr 17 2025 12:15PM|Liaison Comm - 2500141911 - 3911 LEFFINGWELL ST|Liaison Comm|5 Working Days|Apr 24 2025 1:13PM|NE|B|454X|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 13:06:59.0000000|3132380.0000000000|13855254.0000000000|3911 LEFFINGWELL ST|HOUSTON||77026|0660030000004|2025-04-17 13:05:51.0000000|KASHMERE GARDENS||NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||citizen has not received additonal cans3911 LEFFINGWELLadd a can|Container delivery department has been notified. 2500141908|2500141908|8500 N MAIN ST HOUSTON TX 77022|29.8249|-95.3959|Routed|2025-04-17 08:05:22.0000000||Trash Dumping or Illegal Dumpsite - 2500141908 - N MAIN ST E 43RD ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 1:06PM|NW|H|453J|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 13:06:43.0000000|3111154.0000000000|13865130.0000000000|8500 N MAIN ST|HOUSTON|TX|77022|0630950020001|2025-04-17 13:05:22.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Trash Dumping or Illegal Dumpsite 4/17/||+++ ADDRESS WARNING +++Entered Address: N MAIN ST E 43RD STValidated Address: 8500 N MAIN ST - Address Id: 1161428+++ ADDRESS WARNING +++at the vacant lot|Solid Waste Management 2500141905|12697107-2500141905|12616 PALMSPRINGS DR HOUSTON TX 77034|29.6238|-95.1999|Routed - Integrated|2025-04-17 08:04:16.0000000||Street Condition - 12697107-2500141905 - PALMSPRINGS DR PALMHILL ST|Street Condition|30 Calendar Days|May 17 2025 1:05PM|SE|I|576R|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 13:05:37.0000000|3175569.2500000000|13793860.0000000000|12616 PALMSPRINGS DR|HOUSTON|TX|77034|0151030850022|2025-04-17 13:04:16.0000000|SOUTH BELT / ELLINGTON||SETH102|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 03:15:45||+++ ADDRESS WARNING +++Entered Address: PALMSPRINGS DR PALMHILL STValidated Address: 12616 PALMSPRINGS DR - Address Id: 1881847+++ ADDRESS WARNING +++all down Palm Springs|Public Works 2500141904|2500141904|305 TERRACE DR HOUSTON 77007|29.7646|-95.4244|Routed|2025-04-17 08:03:54.0000000||SWM Escalation - 2500141904 - 305 TERRACE DR|SWM Escalation|3 Working Days|Apr 22 2025 1:11PM|NW|C|492K|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 13:04:45.0000000|3102747.0000000000|13842898.0000000000|305 TERRACE DR|HOUSTON||77007|0690420040006|2025-04-17 13:03:54.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Kelly Santamaria created SWM Escalation 4/17/2025 8:04:45 AM||305 terreceRecycling Cart Repair - 2500119743 - 305 TERRACE DR|Solid Waste Management 2500141903|2500141903|8109 RECORD ST HOUSTON TX 77028|29.847|-95.2799|Routed|2025-04-17 08:03:28.0000000||Missed Heavy Trash Pickup - 2500141903 - 8109 RECORD ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 1:15PM|NE|B|455B|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 13:08:51.0000000|3147606.5000000000|13874271.0000000000|8109 RECORD ST|HOUSTON|TX|77028|0760420310637|2025-04-17 13:03:28.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Heavy Trash Pickup 4/17/2025 8:||8109 RECORD ST/ whole street missed and HOA has given residents warnings regarding trash|Solid Waste Management 2500141902|2500141902|4930 BRAESVALLEY DR HOUSTON TX 77096|29.6812|-95.4651|Routed|2025-04-17 08:03:22.0000000||Heavy Trash Code Violation - 2500141902 - 4930 BRAESVALLEY DR|Heavy Trash Code Violation|25 Working Days|May 22 2025 1:10PM|SW|C|531Q|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 13:03:54.0000000|3090750.7500000000|13812189.0000000000|4930 BRAESVALLEY DR|HOUSTON|TX|77096|0900980000019|2025-04-17 13:03:22.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Heavy Trash Code Violation 4/17/2025 8:03:5||NULL|Solid Waste Management 2500141901|12697105-2500141901|8500 N MAIN ST HOUSTON TX 77022|29.8249|-95.3959|Routed - Integrated|2025-04-17 08:03:13.0000000||Street Condition - 12697105-2500141901 - N MAIN ST E 43RD ST|Street Condition|30 Calendar Days|May 17 2025 1:05PM|NW|H|453J|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 13:05:10.0000000|3111154.0000000000|13865130.0000000000|8500 N MAIN ST|HOUSTON|TX|77022|0630950020001|2025-04-17 13:03:13.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 03:17:39||+++ ADDRESS WARNING +++Entered Address: N MAIN ST E 43RD STValidated Address: 8500 N MAIN ST - Address Id: 1161428+++ ADDRESS WARNING +++|Public Works 2500141900|2500141900|6842 AVENUE U HOUSTON TX 77011|29.7497|-95.2991|Routed|2025-04-17 08:02:51.0000000||SPARK Park - 2500141900 - 6842 AVENUE U|SPARK Park|10 Calendar Days|Apr 27 2025 1:02PM|NE|I|494R|Housing Community Development|Public Facilities|SPARK Park|0|Active|2025-04-17 13:02:51.0000000|3142645.2500000000|13838712.0000000000|6842 AVENUE U|HOUSTON|TX|77011|0390920000045|2025-04-17 13:02:51.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Thursday|SE|HCD SparkPark|FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|Omobolanie Bankole created SPARK Park 4/17/2025 8:02:51 AM||Citizen states crew damaged her property while they cut down the tree grass and dirt is needed. Dirt needs to be evened out please make customer contact to discuss resolution.|Housing Community Development 2500141899|2500141899|5014 BRAESVALLEY DR HOUSTON TX 77096|29.6811|-95.4662|Routed|2025-04-17 08:02:45.0000000||Heavy Trash Code Violation - 2500141899 - 5014 BRAESVALLEY DR|Heavy Trash Code Violation|25 Working Days|May 22 2025 1:11PM|SW|C|531Q|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 13:04:59.0000000|3090389.5000000000|13812142.0000000000|5014 BRAESVALLEY DR|HOUSTON|TX|77096|0900980000015|2025-04-17 13:02:45.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Heavy Trash Code Violation 4/17/2025 8:04:5||container in view|Solid Waste Management 2500141898|20521876-2500141898|6812 BINGLE RD HOUSTON TX 77088|29.8657|-95.4869|Service Completed|2025-04-17 08:02:24.0000000|Apr 17 2025 9:00AM|Water Leak - 20521876-2500141898 - W LITTLE YORK RD BINGLE RD|Water Leak|10 Calendar Days|Apr 27 2025 1:04PM|NW|A|411X|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:04:52.0000000|3081886.2500000000|13878881.0000000000|6812 BINGLE RD|HOUSTON|TX|77088|none|2025-04-17 13:02:24.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:00:14 AM - Case # 20521876 -2500141898: An investiga||+++ ADDRESS WARNING +++Entered Address: W LITTLE YORK RD BINGLE RDValidated Address: 6812 BINGLE RD - Address Id: 2051971+++ ADDRESS WARNING +++Little York and Bingle in the sidewalk of CVS Pharmacy|4/17/2025 9:00:14 AM - Case # 20521876 -2500141898: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141897|2500141897|8519 N MAIN ST HOUSTON TX 77022|29.8258|-95.3964|Citation issued|2025-04-17 08:01:30.0000000|Apr 18 2025 10:23AM|Parking Violation - 2500141897 - NEYLAND ST N MAIN ST|Parking Violation|19 Calendar Days|May 6 2025 1:03PM|NW|H|453J|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-17 13:03:06.0000000|3110856.5000000000|13865427.0000000000|8519 N MAIN ST|HOUSTON|TX|77022|1312010010001|2025-04-17 13:01:30.0000000|INDEPENDENCE HEIGHTS||NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|3rd Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Vehicle no longer at location no violation took a picture||+++ ADDRESS WARNING +++Entered Address: NEYLAND ST N MAIN STValidated Address: 8519 N MAIN ST - Address Id: 1156959+++ ADDRESS WARNING +++in a ditch|Vehicle no longer at location no violation took a picture 2500141895|20521874-2500141895|8917 GRADY ST HOUSTON TX 77016|29.8426|-95.313|Service Completed|2025-04-17 08:00:31.0000000|Apr 17 2025 6:26PM|Sewer Wastewater - 20521874-2500141895 - 8917 GRADY ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 1:01PM|NE|B|454G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 13:01:24.0000000|3137164.5000000000|13872340.0000000000|8917 GRADY ST|HOUSTON|TX|77016|0700530080012|2025-04-17 13:00:31.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 6:26:24 PM - Case # 20521874 -2500141895: All investig||NULL|4/17/2025 6:26:24 PM - Case # 20521874 -2500141895: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141894|2500141894|4939 SAXON DR HOUSTON TX 77092|29.8263|-95.4641|Service Completed|2025-04-17 08:00:31.0000000|Apr 18 2025 8:23AM|Missed Garbage Pickup - 2500141894 - 4939 SAXON DR|Missed Garbage Pickup|4 Working Days|Apr 23 2025 1:01PM|NW|C|451L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 13:01:06.0000000|3089485.5000000000|13864926.0000000000|4939 SAXON DR|HOUSTON|TX|77092|0844420000021|2025-04-17 13:00:31.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed per TW 4/17/25||NULL|Completed per TW 4/17/25 2500141893|20521875-2500141893|9847 W JENNIFER WAY DR HOUSTON TX 77075|29.6239|-95.2498|Service Completed|2025-04-17 07:59:46.0000000|Apr 17 2025 12:22PM|Water Leak - 20521875-2500141893 - 9847 W JENNIFER WAY DR|Water Leak|10 Calendar Days|Apr 27 2025 1:01PM|SE|I|575R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:01:04.0000000|3159737.7500000000|13793475.0000000000|9847 W JENNIFER WAY DR|HOUSTON|TX|77075|1284480030009|2025-04-17 12:59:46.0000000|SOUTH BELT / ELLINGTON||SETH121|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:21:44 PM - Case # 20521875 -2500141893: All investi||NULL|4/17/2025 12:21:44 PM - Case # 20521875 -2500141893: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141892|2500141892|8201 LENORE ST HOUSTON TX 77017|29.6791|-95.2604|Service Completed|2025-04-17 07:58:44.0000000|Apr 17 2025 5:18PM|Dead Animal Collection - 2500141892 - 8201 LENORE ST|Dead Animal Collection|4 Calendar Days|Apr 21 2025 12:59PM|SE|I|535U|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-17 12:59:40.0000000|3155741.2500000000|13813449.0000000000|8201 LENORE ST|HOUSTON|TX|77017|0591810040030|2025-04-17 12:58:44.0000000|MEADOWBROOK / ALLENDALE||SEMO119|MONDAY|SE|SEMO-B-09|MONDAY-B|SE|S|1st Monday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: CAT COLLECTED||NULL|Completed by Samuel Gallegos. Notes: CAT COLLECTED 2500141891|2500141891|10426 BARWOOD DR HOUSTON 77043|29.806|-95.5554|Service Completed|2025-04-17 07:58:42.0000000|Apr 17 2025 12:12PM|Liaison Comm - 2500141891 - 10426 BARWOOD DR|Liaison Comm|5 Working Days|Apr 24 2025 1:07PM|NW|A|449V|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-17 12:59:10.0000000|3060767.5000000000|13856686.0000000000|10426 BARWOOD DR|HOUSTON||77043|0902550000015|2025-04-17 12:58:42.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR117|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||2529-9516-1673\moved in abt a week ago/ 10426 barwood|Container delivery department has been notified. 2500141889|2500141889|5631 CARTAGENA ST HOUSTON 77035|29.6509|-95.485|Routed|2025-04-17 07:58:02.0000000||HPW Escalation - 2500141889 - 5631 CARTAGENA ST|HPW Escalation|3 Working Days|Apr 22 2025 1:07PM|SW|K|571A|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-17 12:58:52.0000000|3084758.7500000000|13800998.0000000000|5631 CARTAGENA ST|HOUSTON||77035|0860220000020|2025-04-17 12:58:02.0000000|WESTBURY||SWTH111|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created HPW Escalation 4/17/2025 7:58:52||sewer line stopped up. please make cc before arrival citizen/plumber present to help identify issue. thank you|Public Works 2500141888|2500141888|9930 KITTRELL ST HOUSTON TX 77034|29.639|-95.2375|Routed|2025-04-17 07:56:16.0000000||Missed Recycling Pickup - 2500141888 - 9930 KITTRELL ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|E|576J|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 12:57:12.0000000|3163487.0000000000|13799105.0000000000|9930 KITTRELL ST|HOUSTON|TX|77034|0881270000008|2025-04-17 12:56:16.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Recycling Pickup 4/17/2025||NULL|Solid Waste Management 2500141887|12697104-2500141887|5502 CRANBROOK RD HOUSTON TX 77056|29.7621|-95.4739|Service Completed|2025-04-17 07:54:24.0000000|Apr 17 2025 11:47AM|Street Hazard - 12697104-2500141887 - 5502 Cranbrook Rd|Street Hazard|10 Calendar Days|Apr 27 2025 12:54PM|NW|G|491K|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 12:54:24.0000000|3087082.0000000000|13841500.0000000000|5502 CRANBROOK RD|HOUSTON|TX|77056|0805620000006|2025-04-17 12:54:24.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 04. Debris has been removed ... ... Close Comments :||Large tree limb fell blocking lane in front of 5502 Cranbrook|Resolution :04. Debris has been removedClose Comments :Tree has been removed 2500141886|2500141886|11627 COACHFIELD LN HOUSTON TX 77035|29.6523|-95.4993|Routed|2025-04-17 07:50:49.0000000||Missed Garbage Pickup - 2500141886 - 11627 COACHFIELD LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|K|570D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 12:52:10.0000000|3080207.2500000000|13801368.0000000000|11627 COACHFIELD LN|HOUSTON|TX|77035|1141180020026|2025-04-17 12:50:49.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH108|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Garbage Pickup 4/17/2025 7:52:10||states driver collected garbage from every container except her container|Solid Waste Management 2500141885|2500141885|5203 EMANCIPATION AVE HOUSTON TX 77004|29.7213|-95.3754|Routed|2025-04-17 07:50:38.0000000||Litter Esplanade Median - 2500141885 - SOUTHMORE BLVD EMANCIPATION AVE|Litter Esplanade Median|7 Calendar Days|Apr 24 2025 12:54PM|SE|D|533B|Parks and Recreation|Greenspace Management|Litter Esplanade Median|0|Active|2025-04-17 12:54:53.0000000|3118740.2500000000|13827586.0000000000|5203 EMANCIPATION AVE|HOUSTON|TX|77004|none|2025-04-17 12:50:38.0000000|MACGREGOR|Greater Southeast MD|SETU120|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|PR GreenspaceStatistics|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Litter Esplanade Median 4/17/2025 7:5||+++ ADDRESS WARNING +++Entered Address: SOUTHMORE BLVD EMANCIPATION AVEValidated Address: 5203 EMANCIPATION AVE - Address Id: 2089721+++ ADDRESS WARNING +++illegal dumping furniture and bagsSOUTHMORE BLVD BETWEEN EMANCIPATION AVE AND LIVE OAK|Parks and Recreation 2500141884|2500141884|907 RICHMOND AVE HOUSTON TX 77006|29.7345|-95.3911|Routed|2025-04-17 07:48:54.0000000||PW CIP Project - 2500141884 - RICHMOND AVE MONTROSE BLVD|PW CIP Project|5 Working Days|Apr 24 2025 1:07PM|SW|C|493W|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-17 12:54:10.0000000|3113681.0000000000|13832261.0000000000|907 RICHMOND AVE|HOUSTON|TX|77006|none|2025-04-17 12:48:54.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created PW CIP Project 4/17/2025 7:54:10 AM||+++ ADDRESS WARNING +++Entered Address: RICHMOND AVE MONTROSE BLVDValidated Address: 907 RICHMOND AVE - Address Id: 2033481+++ ADDRESS WARNING +++requesting to be contacted regarding street that was not evenly paved a few yards from intersection of Richm|Public Works 2500141883|12697102-2500141883|1423 MAURY ST HOUSTON TX 77026|29.774|-95.3501|Service Completed|2025-04-17 07:48:11.0000000|Apr 17 2025 1:29PM|Traffic Signs - 12697102-2500141883 - 1423 maury street|Traffic Signs|14 Working Days|May 6 2025 10:00PM|NE|H|493H|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 12:49:43.0000000|3126197.5000000000|13847056.0000000000|1423 MAURY ST|HOUSTON|TX|77026|0271580000001|2025-04-17 12:48:11.0000000|NEAR NORTHSIDE|Greater Northside MD|||NE|||NW|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: 1423 maury streetValidated Address: 1423 MAURY ST - Address Id: 184740+++ ADDRESS WARNING +++MAURY ST BURNETT ST / stop sign and pole are laying on the ground pls replace|Resolution :08. Maintenance repair has been completedClose Comments :MAINTENANCE REPAIR IS COMPLETED. 2500141882|20521892-2500141882|12750 BRIAR FOREST DR HOUSTON TX 77077|29.7565|-95.612|Service Completed|2025-04-17 07:44:30.0000000|Apr 17 2025 12:02PM|Water Leak - 20521892-2500141882 - 12750 briar forest drive|Water Leak|10 Calendar Days|Apr 27 2025 1:40PM|NW|G|488L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 13:40:44.0000000|3043345.2500000000|13838166.0000000000|12750 BRIAR FOREST DR|HOUSTON|TX|77077|1179950000001|2025-04-17 12:44:30.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 12:01:23 PM - Case # 20521892 -2500141882: Dear Custom||+++ ADDRESS WARNING +++Entered Address: 12750 briar forest driveValidated Address: 12750 BRIAR FOREST DR - Address Id: 450620+++ ADDRESS WARNING +++Significance water leak sidewalk subsided and not safely passable|4/17/2025 12:01:23 PM - Case # 20521892 -2500141882: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500141881|12697098-2500141881|856 W 26TH ST HOUSTON TX 77008|29.8097|-95.4146|Routed - Integrated|2025-04-17 07:43:50.0000000||Traffic Signs - 12697098-2500141881 - 856 W 26TH ST|Traffic Signs|14 Working Days|May 6 2025 10:00PM|NW|C|452U|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 12:44:28.0000000|3105339.0000000000|13859373.0000000000|856 W 26TH ST|HOUSTON|TX|77008|1360920010001|2025-04-17 12:43:50.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:57:33||What I requested was that the city fix the existing speed cushion located at 856 W 26th St Houston 77008. There used to be a significant speed bump at this location that reached from one side of the road to the other just like many others on 26th St. I a|Public Works 2500141880|2500141880|6004 DEL RIO ST HOUSTON TX 77021|29.7064|-95.368|Routed|2025-04-17 07:43:37.0000000||Missed Recycling Pickup - 2500141880 - 6004 DEL RIO ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|D|533G|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 12:45:02.0000000|3121279.7500000000|13822270.0000000000|6004 DEL RIO ST|HOUSTON|TX|77021|0611340490036|2025-04-17 12:43:37.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Missed Recycling Pickup 4/17/2025 7:45:0||NULL|Solid Waste Management 2500141879|2500141879|1906 MAPLETON DR HOUSTON TX 77043|29.8063|-95.5612|Routed|2025-04-17 07:42:45.0000000||Missed Heavy Trash Pickup - 2500141879 - 1906 MAPLETON DR|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 1:07PM|NW|A|449U|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 12:44:17.0000000|3058921.2500000000|13856756.0000000000|1906 MAPLETON DR|HOUSTON|TX|77043|0940900000028|2025-04-17 12:42:45.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR117|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Heavy Trash Pickup 4/17/2025 7:4||states entire street did not receive service for month of March|Solid Waste Management 2500141878|12697100-2500141878|5200 LITTLE YORK RD HOUSTON TX 77016|29.8702|-95.3136|Routed - Integrated|2025-04-17 07:41:15.0000000||Street Condition - 12697100-2500141878 - 5200 LITTLE YORK RD|Street Condition|30 Calendar Days|May 17 2025 12:46PM|NE|B|414U|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 12:46:16.0000000|3136634.8400000000|13882183.7300000000|5200 LITTLE YORK RD|HOUSTON|TX|77016|1012020000074|2025-04-17 12:41:15.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW||2nd Thursday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 02:51:40||There are multiple issues in the road of little York you'll not trying to work . Heavy traffic all day long big rig trucks etc the road and outside the lines or cracking and noise making inside homes and cars on the road please fix the problems asap the ro|Public Works 2500141877|2500141877|321 HEIGHTS BLVD HOUSTON TX 77007|29.777|-95.3974|Routed|2025-04-17 07:40:21.0000000||Trash Dumping or Illegal Dumpsite - 2500141877 - HEIGHTS BLVD KATY FWY|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 12:42PM|NW|C|493E|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 12:42:04.0000000|3111004.0000000000|13847709.0000000000|321 HEIGHTS BLVD|HOUSTON|TX|77007|0210450000004|2025-04-17 12:40:21.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Trash Dumping or Illegal Dumpsite 4/17/||+++ ADDRESS WARNING +++Entered Address: HEIGHTS BLVD KATY FWYValidated Address: 321 HEIGHTS BLVD - Address Id: 45622+++ ADDRESS WARNING +++debris dumped at corner of Heights Blvd Katy Freeway Service Road blocking sidewalk|Solid Waste Management 2500141876|20521873-2500141876|4202 STERLING ST HOUSTON TX 77051|29.6687|-95.3657|Routed - Integrated|2025-04-17 07:39:50.0000000||Water Leak - 20521873-2500141876 - 4216 STERLING ST|Water Leak|10 Calendar Days|Apr 27 2025 12:40PM|SE|D|533Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 12:40:59.0000000|3122442.0000000000|13808535.0000000000|4202 STERLING ST|HOUSTON|TX|77051|0641680240002|2025-04-17 12:39:50.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 10:54:55||+++ ADDRESS WARNING +++Entered Address: 4216 STERLING STValidated Address: 4202 STERLING ST - Address Id: 346264+++ ADDRESS WARNING +++|Public Works 2500141875|12697101-2500141875|5200 FULTON ST HOUSTON TX 77009|29.8077|-95.3692|Routed - Integrated|2025-04-17 07:39:32.0000000||Traffic Signal Maintenance - 12697101-2500141875 - 5200 FULTON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 12:44PM|NE|H|453U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-17 12:44:34.0000000|3119778.5400000000|13859053.3900000000|5200 FULTON ST|HOUSTON|TX|77009|0660640330047|2025-04-17 12:39:32.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW||1st Friday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signal Maintenance 4/17/2025 7:44:3||Multiple Red LED Backplates are out.|Public Works 2500141874|12697099-2500141874|5100 LITTLE YORK RD HOUSTON TX 77016|29.8701|-95.3148|Service Completed|2025-04-17 07:38:07.0000000|Apr 18 2025 1:49PM|Street Condition - 12697099-2500141874 - 5100 LITTLE YORK RD|Street Condition|30 Calendar Days|May 17 2025 12:43PM|NE|B|414U|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 12:43:16.0000000|3136186.0900000000|13882317.1800000000|5100 LITTLE YORK RD|HOUSTON|TX|77016|0420540000260|2025-04-17 12:38:07.0000000|||||||||||||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||Please repair the streets and STOP with all not enough info get up and do ur jobs . Heavy traffic big rig trucks all day on this road causing problems shaking inside homes the sides and the streets need repairing do we have to point all all details to you|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found 2500141873|20521871-2500141873|4215 STERLING ST HOUSTON TX 77051|29.6689|-95.3652|Service Completed|2025-04-17 07:36:43.0000000|Apr 17 2025 8:42AM|Water Leak - 20521871-2500141873 - 4215 STERLING ST|Water Leak|10 Calendar Days|Apr 27 2025 12:37PM|SE|D|533Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 12:37:27.0000000|3122610.5000000000|13808702.0000000000|4215 STERLING ST|HOUSTON|TX|77051|0641680220014|2025-04-17 12:36:43.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 8:41:22 AM - Case # 20521871 -2500141873: Dear Custome||major leak flooding street|4/17/2025 8:41:22 AM - Case # 20521871 -2500141873: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141872|20521872-2500141872|5402 HOLLY VIEW DR HOUSTON TX 77091|29.8575|-95.4668|Service Completed|2025-04-17 07:36:33.0000000|Apr 17 2025 10:48AM|Sewer Wastewater - 20521872-2500141872 - 5402 HOLLY VIEW DR|Sewer Wastewater|1 Calendar Day|Apr 18 2025 12:38PM|NW|A|411Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 12:38:00.0000000|3088274.0000000000|13876256.0000000000|5402 HOLLY VIEW DR|HOUSTON|TX|77091|1138410000006|2025-04-17 12:36:33.0000000|GREATER INWOOD|Near Northwest MD|NWTH101|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:47:54 AM - Case # 20521872 -2500141872: All investi||sewer everywhere|4/17/2025 10:47:54 AM - Case # 20521872 -2500141872: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141871|2500141871|10402 EXETER ST HOUSTON TX 77093|29.8625|-95.3565|Routed|2025-04-17 07:35:52.0000000||Heavy Trash Code Violation - 2500141871 - CHARLES RD EXETER ST|Heavy Trash Code Violation|25 Working Days|May 22 2025 8:09PM|NE|B|413Z|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 20:02:07.0000000|3123232.7500000000|13879209.0000000000|10402 EXETER ST|HOUSTON|TX|77093|1279540010008|2025-04-17 12:35:52.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Heavy Trash Code Violation 4/17/2025 3:0||+++ ADDRESS WARNING +++Entered Address: CHARLES RD EXETER STValidated Address: 10402 EXETER ST - Address Id: 1881741+++ ADDRESS WARNING +++corner there is a company they are doing jobs fenses clean up paid and debris are being places in the ditch alot|Solid Waste Management 2500141870|2500141870|803 SLEDGE ST HOUSTON TX 77009|29.7817|-95.3809|Service Completed|2025-04-17 07:34:52.0000000|Apr 17 2025 2:20PM|Dead Animal Collection - 2500141870 - 803 SLEDGE ST|Dead Animal Collection|4 Calendar Days|Apr 21 2025 12:35PM|NW|H|493B|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-17 12:35:50.0000000|3116345.2500000000|13849538.0000000000|803 SLEDGE ST|HOUSTON|TX|77009|0611880000014|2025-04-17 12:34:52.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||dead animal inside black heavy duty bag at curb|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500141869|307211-2500141869|12706 PANAY DR HOUSTON TX 77048|29.6246|-95.3476|Routed - Integrated|2025-04-17 07:33:16.0000000||Junk Motor Vehicle - 307211-2500141869 - 12706 PANAY DR|Junk Motor Vehicle|176 Working Days|Dec 31 2025 11:00PM|SE|D|573R|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-17 12:39:27.0000000|3128676.2500000000|13792777.0000000000|12706 PANAY DR|HOUSTON|TX|77048|1126050000017|2025-04-17 12:33:16.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR117|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Junk Motor Vehicle 4/17/2025 7:39:27 AM||dark blue car in driveway for 4 months|Neighborhoods 2500141868|20521870-2500141868|3407 YUPON ST HOUSTON TX 77006|29.7417|-95.3955|Service Completed|2025-04-17 07:33:05.0000000|Apr 17 2025 2:47PM|Water Service - 20521870-2500141868 - 3407 YUPON ST|Water Service|2 Calendar Days|Apr 19 2025 12:34PM|SW|C|493S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 12:34:04.0000000|3112169.0000000000|13834865.0000000000|3407 YUPON ST|HOUSTON|TX|77006|0261980000011|2025-04-17 12:33:05.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:46:31 PM - Case # 20521870 -2500141868: Dear Custome||NULL|4/17/2025 2:46:31 PM - Case # 20521870 -2500141868: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141867|2500141867|12706 PANAY DR HOUSTON TX 77048|29.6246|-95.3476|Routed|2025-04-17 07:31:39.0000000||Parking Violation - 2500141867 - 12706 PANAY DR|Parking Violation|19 Calendar Days|May 6 2025 12:33PM|SE|D|573R|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 12:33:09.0000000|3128676.2500000000|13792777.0000000000|12706 PANAY DR|HOUSTON|TX|77048|1126050000017|2025-04-17 12:31:39.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR117|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Parking Violation 4/17/2025 7:33:09 AM||black car with flat tires on street for 2-3 months|Parking Management 2500141866|20521869-2500141866|4690 KENDRICK PLAZA DR HOUSTON TX 77032|29.9409|-95.3214|Routed - Integrated|2025-04-17 07:29:27.0000000||Sewer Wastewater - 20521869-2500141866 - 15450 DIPLOMATIC PLAZA DR|Sewer Wastewater|1 Calendar Day|Apr 18 2025 12:29PM|NE|B|374U|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-17 12:29:27.0000000|3133175.2500000000|13908044.0000000000|4690 KENDRICK PLAZA DR|HOUSTON|TX|77032|1143580130003|2025-04-17 12:29:27.0000000|IAH / AIRPORT AREA||||NE|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:22:45||+++ ADDRESS WARNING +++Entered Address: 15450 DIPLOMATIC PLAZA DRValidated Address: 4690 KENDRICK PLAZA DR - Address Id: 203225+++ ADDRESS WARNING +++resident sharing frustration regarding efforts to have an uncovered manhole repaired|Public Works 2500141865|2500141865|7804 NASHVILLE ST HOUSTON TX 77028|29.8237|-95.2866|Routed|2025-04-17 07:29:16.0000000||Missed Heavy Trash Pickup - 2500141865 - 7804 NASHVILLE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 1:07PM|NE|B|455N|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 12:31:24.0000000|3145755.0000000000|13865728.0000000000|7804 NASHVILLE ST|HOUSTON|TX|77028|0862300000014|2025-04-17 12:29:16.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Heavy Trash Pickup 4/17/2025 7:||NULL|Solid Waste Management 2500141864|2500141864|9326 HIGHMEADOW DR HOUSTON TX 77063|29.7344|-95.5298|Routed|2025-04-17 07:25:55.0000000||Missed Yard Waste Pickup - 2500141864 - 9326 Highmeadow Dr|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 10:00PM|SW|F|490T|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 12:25:55.0000000|3069626.0000000000|13830926.0000000000|9326 HIGHMEADOW DR|HOUSTON|TX|77063|0935570000032|2025-04-17 12:25:55.0000000|MID WEST||SWMO116|MONDAY|SW|SWMO-A-09|MONDAY-A|SW|S|1st Friday|SW|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Missed for 4/14/25|Solid Waste Management 2500141863|12697096-2500141863|952 STUDEMONT ST HOUSTON TX 77007|29.7686|-95.3918|Routed - Integrated|2025-04-17 07:23:11.0000000||Pothole - 12697096-2500141863 - 962-966 Studemont St|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|NW|H|493E|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-17 12:23:11.0000000|3113031.5000000000|13844679.0000000000|952 STUDEMONT ST|HOUSTON|TX|77007|1204360020003|2025-04-17 12:23:11.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:09:40||+++ ADDRESS Warning +++Entered Address: 962-966 Studemont StValidated Address: 952 STUDEMONT ST - Address Id: 3081793+++ ADDRESS Warning +++Pothole in right-most north bound lane of Studemont St just before Washington St Appears to be a previously repair|Public Works 2500141862|20521868-2500141862|8303 GLENBRAE ST HOUSTON TX 77061|29.6672|-95.2681|Service Completed|2025-04-17 07:22:21.0000000|Apr 17 2025 3:04PM|Sewer Wastewater - 20521868-2500141862 - 8303 GLENBRAE ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 12:24PM|SE|I|535Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 12:24:28.0000000|3153444.5000000000|13809061.0000000000|8303 GLENBRAE ST|HOUSTON|TX|77061|0871010000026|2025-04-17 12:22:21.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU102|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:03:20 PM - Case # 20521868 -2500141862: All investig||reoccurring issue pls help this is her 4th time|4/17/2025 3:03:20 PM - Case # 20521868 -2500141862: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141861|12697097-2500141861|1503 HUSSION ST HOUSTON TX 77003|29.7388|-95.3422|Service Completed|2025-04-17 07:22:06.0000000|Apr 18 2025 3:43PM|Street Condition - 12697097-2500141861 - 1503 Hussion St|Street Condition|30 Calendar Days|May 17 2025 12:22PM|NE|I|494S|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 12:22:06.0000000|3129094.0000000000|13834316.0000000000|1503 HUSSION ST|HOUSTON|TX|77003|0563100010004|2025-04-17 12:22:06.0000000|GREATER EASTWOOD|East End MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 36.A contractor is working in the area and has b||Street has been under construction since November and it's stalled with work uncompleted including the paving of the street The machinery is gone and the workers haven't been back in over a week Please send a crew to finish the street and sidewalks - it|Resolution :36.A contractor is working in the area and has been notified of this request. Close Comments :Contractor on site 2500141860|2500141860|9047 SHASTA SPRINGS DR HOUSTON TX 77034|29.6297|-95.2121|Routed|2025-04-17 07:21:47.0000000||Container Replacement - 2500141860 - 9047 SHASTA SPRINGS DR|Container Replacement|10 Calendar Days|Apr 27 2025 12:29PM|SE|I|576L|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-17 12:29:35.0000000|3171642.5000000000|13795979.0000000000|9047 SHASTA SPRINGS DR|HOUSTON|TX|77034|1220930020007|2025-04-17 12:21:47.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Container Replacement 4/17/2025 7:29:35||NULL|Solid Waste Management 2500141859|20521867-2500141859|5307 CASTLECREEK LN HOUSTON TX 77053|29.5936|-95.464|Service Completed|2025-04-17 07:21:09.0000000|Apr 17 2025 8:18AM|Sewer Wastewater - 20521867-2500141859 - 5307 CASTLECREEK LN|Sewer Wastewater|1 Calendar Day|Apr 18 2025 12:22PM|SW|K|571Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 12:22:37.0000000|3092065.7500000000|13780364.0000000000|5307 CASTLECREEK LN|HOUSTON|TX|77053|6250010021100907|2025-04-17 12:21:09.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-07|FRIDAY-A|SW|S|4th Friday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 8:16:44 AM - Case # 20521867 -2500141859: Investigatio||NULL|4/17/2025 8:16:44 AM - Case # 20521867 -2500141859: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500141858|20521866-2500141858|12102 HEMPSTEAD RD HOUSTON TX 77092|29.8259|-95.494|Service Completed|2025-04-17 07:15:35.0000000|Apr 17 2025 8:18AM|Water Leak - 20521866-2500141858 - 12115 HEMPSTEAD RD|Water Leak|10 Calendar Days|Apr 27 2025 12:17PM|NW|A|451J|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 12:17:20.0000000|3080070.7500000000|13864635.0000000000|12102 HEMPSTEAD RD|HOUSTON|TX|77092|0801520000023|2025-04-17 12:15:35.0000000|LANGWOOD||NWFR104|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 8:16:42 AM - Case # 20521866 -2500141858: The Service||+++ ADDRESS WARNING +++Entered Address: 12115 HEMPSTEAD RDValidated Address: 12102 HEMPSTEAD RD - Address Id: 578502+++ ADDRESS WARNING +++bunny stop gas station has water leak grassy area|4/17/2025 8:16:42 AM - Case # 20521866 -2500141858: The Service Request has been cancelled. 2500141857|20521865-2500141857|4606 LOS ANGELES ST HOUSTON TX 77026|29.8024|-95.3268|Service Completed|2025-04-17 07:10:52.0000000|Apr 17 2025 9:18AM|Sewer Wastewater - 20521865-2500141857 - 4606 LOS ANGELES ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 12:13PM|NE|B|454T|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 12:13:32.0000000|3133247.7500000000|13857602.0000000000|4606 LOS ANGELES ST|HOUSTON|TX|77026|0661080020030|2025-04-17 12:10:52.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:17:04 AM - Case # 20521865 -2500141857: All investig||sewer manhole cover/lid in front yard is broken|4/17/2025 9:17:04 AM - Case # 20521865 -2500141857: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141856|20521864-2500141856|4704 FLOYD ST HOUSTON TX 77007|29.7685|-95.4086|Service Completed|2025-04-17 07:05:59.0000000|Apr 17 2025 10:30AM|Water Leak - 20521864-2500141856 - 4704 FLOYD ST|Water Leak|10 Calendar Days|Apr 27 2025 12:06PM|NW|C|492H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 12:06:48.0000000|3107697.7500000000|13844457.0000000000|4704 FLOYD ST|HOUSTON|TX|77007|1388420010001|2025-04-17 12:05:59.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:29:41 AM - Case # 20521864 -2500141856: An investig||NULL|4/17/2025 10:29:41 AM - Case # 20521864 -2500141856: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141854|20521863-2500141854|6301 LEDBETTER ST HOUSTON TX 77087|29.6733|-95.3128|Service Completed|2025-04-17 07:03:35.0000000|Apr 17 2025 2:06PM|Sewer Wastewater - 20521863-2500141854 - 6301 LEDBETTER ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 12:03PM|SE|I|534U|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 12:03:35.0000000|3139173.2500000000|13810795.0000000000|6301 LEDBETTER ST|HOUSTON|TX|77087|1295660010001|2025-04-17 12:03:35.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU105|TUESDAY|SE|SETU-A-07|TUESDAY-A|SE|S|3rd Monday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:04:49 PM - Case # 20521863 -2500141854: All investig||Possible SSO detected at manhole SBP16132Z Manhole level over security threshold with dry weather. Alarm Activation Timestamp:04/16/2025 19:30:00 Name:Possible SSO detected at manhole SBP16132Z Address:6301 LEDBETTER ST Water level (in):25.2 Alarm type:Pos|4/17/2025 2:04:49 PM - Case # 20521863 -2500141854: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141853|2500141853|5438 INKER ST HOUSTON TX 77007|29.776|-95.4199|Service Completed|2025-04-17 07:03:02.0000000|Apr 17 2025 12:01PM|Other - 2500141853 - 5401-5499 Inker St|Other|3 Working Days|Apr 22 2025 1:07PM|NW|C|492G|311 HelpLine|311 Call Handling|Other|1|Resolved|2025-04-17 12:03:02.0000000|3104050.0000000000|13847078.0000000000|5438 INKER ST|HOUSTON|TX|77007|0102050000043|2025-04-17 12:03:02.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|Please contact Centerpointe Energy at 7132072222 to address y||+++ ADDRESS Warning +++Entered Address: 5401-5499 Inker StValidated Address: 5438 INKER ST - Address Id: 31198+++ ADDRESS Warning +++Telecom wires wrapped around a tree. Loose wires should not be hanging down this far.across the street from 5434 Inker|Please contact Centerpointe Energy at 7132072222 to address your issue. Centerpointe Energy handles all powerline issues. Unfortunately this problem is not handled by the City of Houston. For more information please call 311. (If outside Houston dial 2500141852|307210-2500141852|11302 SAGEHEATHER DR HOUSTON TX 77089|29.5928|-95.2187|Routed - Integrated|2025-04-17 07:00:47.0000000||Nuisance On Property - 307210-2500141852 - 11316 SAGEHEATHER DR|Nuisance On Property|180 Working Days|Jan 6 2026 11:00PM|SE|D|616C|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 12:02:19.0000000|3169949.2500000000|13782491.0000000000|11302 SAGEHEATHER DR|HOUSTON|TX|77089|0982480000009|2025-04-17 12:00:47.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE|S|2nd Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Nuisance On Property 4/17/2025 7:02:19 A||+++ ADDRESS WARNING +++Entered Address: 11316 SAGEHEATHER DRValidated Address: 11302 SAGEHEATHER DR - Address Id: 907794+++ ADDRESS WARNING +++high weeds|Neighborhoods 2500141851|2500141851|10279 GREENFORK DR HOUSTON TX 77036|29.6836|-95.5578|Routed|2025-04-17 07:00:08.0000000||Parking Violation - 2500141851 - 10279 GREENFORK DR|Parking Violation|19 Calendar Days|May 6 2025 12:02PM|SW|J|529R|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 12:02:02.0000000|3061312.5000000000|13812175.0000000000|10279 GREENFORK DR|HOUSTON|TX|77036|1080570000006|2025-04-17 12:00:08.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Parking Violation 4/17/2025 7:02:02 AM||cross street is W Sam Houston pkwy|Parking Management 2500141850|20521862-2500141850|5541 CAVALCADE ST HOUSTON TX 77026|29.8007|-95.3137|Service Completed|2025-04-17 06:48:22.0000000|Apr 18 2025 12:44PM|Sewer Wastewater - 20521862-2500141850 - 5541 CAVALCADE ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 11:52AM|NE|B|454Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 11:52:12.0000000|3137420.2500000000|13857089.0000000000|5541 CAVALCADE ST|HOUSTON|TX|77026|0651260420915|2025-04-17 11:48:22.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:44:09 PM - Case # 20521862 -2500141850: All investi||backing up outside the front door|4/18/2025 12:44:09 PM - Case # 20521862 -2500141850: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141849|2500141849|7017 CAMWAY ST HOUSTON TX 77028|29.8235|-95.3089|Routed|2025-04-17 06:43:48.0000000||Amenity Repair - 2500141849 - 7000 CAMWAY ST|Amenity Repair|17 Calendar Days|May 4 2025 11:46AM|NE|B|454R|Parks and Recreation|Facilities and Maintenance|Amenity Repair|0|Active|2025-04-17 11:46:20.0000000|3138586.2500000000|13865592.0000000000|7017 CAMWAY ST|HOUSTON|TX|77028|0660290010004|2025-04-17 11:43:48.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|PR FacilitiesMaint|FULL|17 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Amenity Repair 4/17/2025 6:46:20 AM||+++ ADDRESS WARNING +++Entered Address: 7000 CAMWAY STValidated Address: 7017 CAMWAY ST - Address Id: 174297+++ ADDRESS WARNING +++wooden top table is loose sitting on the ground near a playground and a bench board missing passing the playgroundCWSR# 22131|Parks and Recreation 2500141848|20521861-2500141848|3104 FOUNDERS ROCK DR HOUSTON TX 77063|29.7316|-95.517|Service Completed|2025-04-17 06:38:40.0000000|Apr 17 2025 11:06AM|Water Service - 20521861-2500141848 - 8715 Meadowcroft Dr|Water Service|2 Calendar Days|Apr 19 2025 11:38AM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 11:38:40.0000000|3073744.7500000000|13830014.0000000000|3104 FOUNDERS ROCK DR|HOUSTON|TX|77063|1409470020011|2025-04-17 11:38:40.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/17/2025 11:05:51 AM - Case # 20521861 -2500141848: Dear Custom||+++ ADDRESS Warning +++Entered Address: 8715 Meadowcroft DrValidated Address: 3104 FOUNDERS ROCK DR - Address Id: 2034266+++ ADDRESS Warning +++Water pressure has been low sporadically for the last 3 days|4/17/2025 11:05:51 AM - Case # 20521861 -2500141848: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500141847|2500141847|10519 HOMESTEAD RD HOUSTON TX 77016|29.8652|-95.3009|Routed|2025-04-17 06:38:31.0000000||Recycling Cart Replace - 2500141847 - 10519 HOMESTEAD RD|Recycling Cart Replace|14 Calendar Days|May 1 2025 11:42AM|NE|B|414Z|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-17 11:42:02.0000000|3140742.7500000000|13880660.0000000000|10519 HOMESTEAD RD|HOUSTON|TX|77016|0881480000125|2025-04-17 11:38:31.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Recycling Cart Replace 4/17/2025 6:42:02||NULL|Solid Waste Management 2500141846|2500141846|1913 GILLETTE ST HOUSTON TX 77006|29.7516|-95.3833|Service Completed|2025-04-17 06:32:30.0000000|Apr 18 2025 9:51AM|Litter Park - 2500141846 - 1913 GILLETTE ST|Litter Park|3 Calendar Days|Apr 20 2025 11:37AM|NW|C|493P|Parks and Recreation|Greenspace Management|Litter Park|1|Resolved|2025-04-17 11:37:35.0000000|3115906.4800000000|13838568.0000000000|1913 GILLETTE ST|HOUSTON|TX|77006|1260870000001|2025-04-17 11:32:30.0000000|FOURTH WARD||||NW|||NE|||NE|PR GreenspaceStatistics|FULL|3 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Crews delittered park 4.17.2025.||All of the trash bins at West Webster Dog Park are overflowing|Crews delittered park 4.17.2025. 2500141845|12697093-2500141845|11655 HERALD SQUARE DR HOUSTON TX 77099|29.6796|-95.5841|Service Completed|2025-04-17 06:31:53.0000000|Apr 17 2025 10:23AM|Street Hazard - 12697093-2500141845 - 11655 HERALD SQUARE DR|Street Hazard|10 Calendar Days|Apr 27 2025 11:32AM|SW|F|529N|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 11:32:39.0000000|3053013.0000000000|13810468.0000000000|11655 HERALD SQUARE DR|HOUSTON|TX|77099|1129430000049|2025-04-17 11:31:53.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 04. Debris has been removed ... ... Close Comments :||broken glass on the street|Resolution :04. Debris has been removedClose Comments :Debris has been removed. 2500141844|12697095-2500141844|13042 RICHMOND AVE HOUSTON TX 77082|29.7283|-95.6183|Service Completed|2025-04-17 06:30:17.0000000|Apr 17 2025 6:59AM|Pothole - 12697095-2500141844 - 13042 RICHMOND AVE|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|SW|F|488Y|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 11:53:20.0000000|3041647.2500000000|13827881.0000000000|13042 RICHMOND AVE|HOUSTON|TX|77082|1143220120013|2025-04-17 11:30:17.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW||FULL|EOD Next Business Day|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Location investigated by HW. Please refer this to TDO and make a service request to have the pothole repaired. There are no signs of a water leak the main sits in the median. Inspector listened to the inlets and you can not hear any water. The original SR|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to 12697094-2500141674. 2500141842|12697092-2500141842|6500 FANNIN ST HOUSTON TX 77030|29.7122|-95.399|Routed - Integrated|2025-04-17 06:16:06.0000000||Traffic Signal Maintenance - 12697092-2500141842 - 6500 FANNIN ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 11:21AM|SW|D|532H|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-17 11:21:09.0000000|3111295.6600000000|13824050.4200000000|6500 FANNIN ST|HOUSTON|TX|77030|0440970000035|2025-04-17 11:16:06.0000000|MEDICAL CENTER AREA|Greater Southeast MD|||SW|||SE|||SW||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signal Maintenance 4/17/2025 6:21:0||The Red LED Backplates are out on five traffic signals.|Public Works 2500141841|12697090-2500141841|3007 CRICKET LN HOUSTON TX 77093|29.8732|-95.3384|Service Completed|2025-04-17 06:13:13.0000000|Apr 17 2025 11:15AM|Street Hazard - 12697090-2500141841 - 3007 CRICKET LN|Street Hazard|10 Calendar Days|Apr 27 2025 11:13AM|NE|B|414S|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 11:13:13.0000000|3128758.2500000000|13883217.0000000000|3007 CRICKET LN|HOUSTON|TX|77093|0830070000009|2025-04-17 11:13:13.0000000|EASTEX - JENSEN AREA||NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Supervisor Archie Roberts xxx-xxx-xxxx-Requested that at 3007 Cricket will need a storm sewer crew to replace covert at this location where they caused a main break.W/O # 15478765Repair team had to remove it to make repair|Resolution :07. Investigation / Inspection completedClose Comments :Restoration needed due to recent leak repair case #2500142165 referred to the Houston Water Division for further investigation. 2500141840|12697091-2500141840|6500 FANNIN ST HOUSTON TX 77030|29.7122|-95.399|Routed - Integrated|2025-04-17 06:10:02.0000000||Traffic Markings - 12697091-2500141840 - 6500 FANNIN ST|Traffic Markings|28 Calendar Days|May 15 2025 11:15AM|SW|D|532H|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-17 11:15:07.0000000|3111295.6600000000|13824050.4200000000|6500 FANNIN ST|HOUSTON|TX|77030|0440970000035|2025-04-17 11:10:02.0000000|MEDICAL CENTER AREA|Greater Southeast MD|||SW|||SE|||SW||FULL|28 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Markings 4/17/2025 6:15:07 AM||Markings on the street before the intersection are faded.|Public Works 2500141839|2500141839|236 HEIGHTS BLVD HOUSTON TX 77007|29.7756|-95.3971|Routed|2025-04-17 05:46:08.0000000||Trash Dumping or Illegal Dumpsite - 2500141839 - 236 HEIGHTS BLVD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 10:51AM|NW|C|493E|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-17 10:51:16.0000000|3111265.4200000000|13847159.7300000000|236 HEIGHTS BLVD|HOUSTON|TX|77007|none|2025-04-17 10:46:08.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/17/2025||Nearby homeless encampment dumped a large collection of shopping carts and trash on empty lot.|Solid Waste Management 2500141838|2500141838|9903 ROLLING WAGON DR HOUSTON TX 77080|29.8308|-95.5392|Service Completed|2025-04-17 05:45:11.0000000|Apr 17 2025 8:42AM|Water Meter - 2500141838 - 9903 ROLLING WAGON DR|Water Meter|14 Calendar Days|May 1 2025 10:45AM|NW|A|450J|Public Works|Customer Account Services|Water Meter|1|Resolved|2025-04-17 10:45:50.0000000|3065615.5000000000|13865846.0000000000|9903 ROLLING WAGON DR|HOUSTON|TX|77080|1454900020006|2025-04-17 10:45:11.0000000|SPRING BRANCH NORTH|Spring Branch MD|||NW|||NW|||NE|CAS Water Meter|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|CUSTOMER NEEDS TO CALL HOW TO HAVE METER LID REPLACED.||Re: 9903 ROLLING WAGON COH:0459369|CUSTOMER NEEDS TO CALL HOW TO HAVE METER LID REPLACED. 2500141837|20521860-2500141837|3507 DALMATIAN DR HOUSTON TX 77045|29.6182|-95.4291|Service Completed|2025-04-17 05:30:56.0000000|Apr 17 2025 6:06AM|Water Main Valve - 20521860-2500141837 - 3507 DALMATIAN DR|Water Main Valve|5 Calendar Days|Apr 22 2025 10:33AM|SW|K|572P|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-17 10:33:45.0000000|3102875.0000000000|13789620.0000000000|3507 DALMATIAN DR|HOUSTON|TX|77045|0942490000018|2025-04-17 10:30:56.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 6:05:31 AM - Case # 20521860 -2500141837: The Service||CALLER STATES PIPE BROKE IN LAUNDRY ROOM AND GUSHING. MAKE CC IF CAN. 73 YR OLD CITIZEN NO ONE TO HELP WITH ISSUE.|4/17/2025 6:05:31 AM - Case # 20521860 -2500141837: The Service Request has been cancelled. 2500141836|2500141836|10155 EAST FWY HOUSTON TX 77029|29.7748|-95.2486|Service Completed|2025-04-17 04:24:42.0000000|Apr 17 2025 7:54AM|MultiFamily Habitability Violation - 2500141836 - 10155 EAST FWY|MultiFamily Habitability Violation|7 Calendar Days|Apr 24 2025 9:29AM|NE|I|495H|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-17 09:29:46.0000000|3158363.5300000000|13848347.7700000000|10155 EAST FWY|HOUSTON|TX|77029|0432110000091|2025-04-17 09:24:42.0000000|NORTHSHORE||||NE|||NE|||NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Hotels are not Multifamily properties and cannot be investigated||Hotel is not safe and uninhabitable. Should not be in business. Second floor walkway is about to fall off electrical outlets are not to code rats roach and bed bugs mold and blood in multiple rooms. Rooms opened without use of keycard|Hotels are not Multifamily properties and cannot be investigated. 2500141835|2500141835|6711 CINDY LN HOUSTON TX 77008|29.7957|-95.435|Routed|2025-04-17 03:48:07.0000000||Missed Yard Waste Pickup - 2500141835 - 6711 CINDY LN|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 10:00PM|NW|C|452X|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 08:53:17.0000000|3099026.3300000000|13854082.9500000000|6711 CINDY LN|HOUSTON|TX|77008|0891400000010|2025-04-17 08:48:07.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW||3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/17/2025 3:53:17||Yard Waste Pick Up Missed|Solid Waste Management 2500141833|221271-2500141833|6501 MEMORIAL DR HOUSTON TX 77007|29.7624|-95.4302|Routed - Integrated|2025-04-17 02:51:05.0000000||Tree Removal - 221271-2500141833 - 6501 MEMORIAL DR|Tree Removal|51 Calendar Days|Jun 7 2025 7:51AM|NW|C|492K|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-17 07:51:39.0000000|3100926.0000000000|13842040.0000000000|6501 MEMORIAL DR|HOUSTON|TX|77007|0440820020022|2025-04-17 07:51:05.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|51 Calendar Days|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created Tree Removal 4/17/2025 2:51:39 AM||There are 13 dead high risk trees in the medians/right of ways along Memorial Drive between the "Memorial Park Picnic Area" entrance and Crestwood Drive.Jeremy Burke asked I provide an address there are 3 medians and no specific address but 6501 Memorial|Parks and Recreation 2500141832|12697088-2500141832|4317 TIERWESTER ST HOUSTON TX 77004|29.7194|-95.3584|Routed - Integrated|2025-04-17 02:48:08.0000000||Traffic Signs - 12697088-2500141832 - 3500 RUTH ST|Traffic Signs|14 Working Days|May 6 2025 10:00PM|SE|D|533D|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 07:48:42.0000000|3124190.2500000000|13827110.0000000000|4317 TIERWESTER ST|HOUSTON|TX|77004|none|2025-04-17 07:48:08.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:53:39||+++ ADDRESS WARNING +++Entered Address: 3500 RUTH STValidated Address: 4317 TIERWESTER ST - Address Id: 2099362+++ ADDRESS WARNING +++3500 block of Ruth street. 77004.We would like no n parking on the southside of our block.|Public Works 2500141831|12697089-2500141831|9214 SUNNYWOOD DR HOUSTON TX 77088|29.8947|-95.4147|Service Completed|2025-04-17 02:45:49.0000000|Apr 18 2025 8:23AM|Traffic Signs - 12697089-2500141831 - TWINBROOKE DR SUNNYWOOD DR|Traffic Signs|14 Working Days|May 6 2025 10:00PM|NW|B|412L|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-17 07:46:29.0000000|3104466.2500000000|13890298.0000000000|9214 SUNNYWOOD DR|HOUSTON|TX|77088|0921950000017|2025-04-17 07:45:49.0000000|HIDDEN VALLEY||NWTU124|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW|S|3rd Friday|NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: TWINBROOKE DR SUNNYWOOD DRValidated Address: 9214 SUNNYWOOD DR - Address Id: 536566+++ ADDRESS WARNING +++Missing street name from Anonymous constituent|Resolution :07. Investigation / Inspection completedClose Comments :Maintenance completed 2500141830|2500141830|9007 COMAL ST HOUSTON TX 77051|29.6616|-95.3701|Service Completed|2025-04-17 02:33:34.0000000|Apr 18 2025 11:53AM|Building Code Violation - 2500141830 - 9007 COMAL ST|Building Code Violation|7 Calendar Days|Apr 24 2025 7:34AM|SE|D|533Y|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-17 07:34:50.0000000|3121129.0000000000|13806004.0000000000|9007 COMAL ST|HOUSTON|TX|77051|1413930010001|2025-04-17 07:33:34.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Referred to City Engineer - 2500143787 - 9007 COMAL ST||Why was this permitted by city and doesn't comply with federal ADA Laws city ordinances or city infrastructure design guidelines?This is also sidewalks to nowhere Please explain and correct.|Referred to City Engineer - 2500143787 - 9007 COMAL ST 2500141829|2500141829|2339 AVENELL RD HOUSTON TX 77034|29.6463|-95.224|Routed|2025-04-17 02:19:44.0000000||Missed Recycling Pickup - 2500141829 - 2339 AVENELL RD|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|E|576F|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 07:20:28.0000000|3167680.5000000000|13801905.0000000000|2339 AVENELL RD|HOUSTON|TX|77034|0840520000054|2025-04-17 07:19:44.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE|SWM Recycling|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|Shelandria Kindle created Missed Recycling Pickup 4/17/2025 2:2||Recycle pick up|Solid Waste Management 2500141828|2500141828|3333 OZARK ST HOUSTON TX 77021|29.7064|-95.3708|Service Completed|2025-04-17 02:17:25.0000000|Apr 17 2025 8:58AM|Missed Garbage Pickup - 2500141828 - 3333 OZARK ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|D|533G|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 07:22:29.0000000|3120387.0800000000|13822242.6200000000|3333 OZARK ST|HOUSTON|TX|77021|0611340490027|2025-04-17 07:17:25.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW||3rd Thursday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||Garbage is still in black can on curb. 3333 Ozark. Houston 77021|Completed by Quinton Kingsby. Notes: 2500141827|12697087-2500141827|1909 S SHEPHERD DR HOUSTON TX 77019|29.7487|-95.4104|Routed - Integrated|2025-04-17 01:47:37.0000000||Traffic Signal Maintenance - 12697087-2500141827 - 1925 S Shepherd Dr|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 6:47AM|NW|C|492Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-17 06:47:37.0000000|3107360.5000000000|13837242.0000000000|1909 S SHEPHERD DR|HOUSTON|TX|77019|0531490000004|2025-04-17 06:47:37.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO120|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 1925 S Shepherd Dr Vali||+++ ADDRESS Warning +++Entered Address: 1925 S Shepherd DrValidated Address: 1909 S SHEPHERD DR - Address Id: 103068+++ ADDRESS Warning +++Northbound and southbound ped signals at Shepherd Welch have stuck countdown timers Please fixPed signal timers st|Public Works 2500141826|12697086-2500141826|W OREM DR CITY PARK CENTRAL LN HOUSTON TX 77047|29.6278|-95.3904|Service Completed|2025-04-17 01:36:51.0000000|Apr 17 2025 9:51AM|Pothole - 12697086-2500141826 - W OREM DR CITY PARK CENTRAL LN|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|SW|D|573J|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 06:41:55.0000000|3115113.6200000000|13793400.6100000000|W OREM DR CITY PARK CENTRAL LN|HOUSTON|TX|77047|1400460010001|2025-04-17 06:36:51.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 40. Repair Already Completed Upon Arrival ... ... Clo||District D and Harris County MUD #390 jurisdiction. Brick Pavers on West Orem 77047 need repair. Please inform Dr. Carolyn Evan-Shabazz to increase inspections in area. Thank You.|Resolution :40. Repair Already Completed Upon ArrivalClose Comments :Completed upon arrival 2500141825|12697085-2500141825|KIRBY DR NICHOLE WOODS DR HOUSTON TX 77047|29.6219|-95.3993|Service Completed|2025-04-17 01:31:15.0000000|Apr 17 2025 2:47AM|Street Hazard - 12697085-2500141825 - KIRBY DR NICHOLE WOODS DR|Street Hazard|10 Calendar Days|Apr 27 2025 6:31AM|SW|D|572R|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 06:31:53.0000000|3112405.3600000000|13791225.3300000000|KIRBY DR NICHOLE WOODS DR|HOUSTON|TX|77047|1283330010001|2025-04-17 06:31:15.0000000|CENTRAL SOUTHWEST||||SW|||SW|City Park HOA||SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 10. No City related issue found on-site ... ... Close||District D and Harris County MUD #390 Jurisdiction. Debris. Trash. Dumpsite located at Dead-end on South Bound side of Kirby Drive near Nichole Woods Drive 77047.|Resolution :10. No City related issue found on-siteClose Comments :No City related issue found on-site. 2500141824|2500141824|KIRBY DR NICHOLE WOODS DR HOUSTON TX 77047|29.6219|-95.3993|Routed|2025-04-17 01:25:02.0000000||Mow Esplanade or Median - 2500141824 - KIRBY DR NICHOLE WOODS DR|Mow Esplanade or Median|21 Calendar Days|May 8 2025 6:30AM|SW|D|572R|Parks and Recreation|Greenspace Management|Mow Esplanade or Median|0|Active|2025-04-17 06:30:07.0000000|3112405.3600000000|13791225.3300000000|KIRBY DR NICHOLE WOODS DR|HOUSTON|TX|77047|1283330010001|2025-04-17 06:25:02.0000000|CENTRAL SOUTHWEST||||SW|||SW|City Park HOA||SW|PR GreenspaceStatistics|FULL|21 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Mow Esplanade or Median 4/17/2025 1:30:07 A||High weeds and grass center Island/Median along Kirby Drive 77047. Please inform Dr. Carolyn Evan-Shabazz to increase city inspections in area. Thank You.|Parks and Recreation 2500141822|20521859-2500141822|8609 DUNLAP ST HOUSTON TX 77074|29.6864|-95.4933|Routed - Integrated|2025-04-17 01:07:29.0000000||Restoration Due to Utility Work - 20521859-2500141822 - 8609 DUNLAP ST|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 6:20AM|SW|J|531N|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 06:20:11.0000000|3081735.0000000000|13813813.0000000000|8609 DUNLAP ST|HOUSTON|TX|77074|0730240070006|2025-04-17 06:07:29.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:54:41||Here's a few SR's dated 4/6/22-2200407420and 3/5/2025 2500084582. Please restore fence is leaning and the back yard is sinking after contractors came out to do utility work. Since then it has been years now and the issue still exist. Please please make c|Public Works 2500141821|2500141821|CHISWICK RD BAYSWATER DR HOUSTON TX 77047|29.6147|-95.4045|Routed|2025-04-17 01:05:12.0000000||Parking Violation - 2500141821 - CHISWICK RD BAYSWATER DR|Parking Violation|19 Calendar Days|May 6 2025 6:10AM|SW|D|572V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 06:10:15.0000000|3110635.7700000000|13788576.2900000000|CHISWICK RD BAYSWATER DR|HOUSTON|TX|77047|0841970000001|2025-04-17 06:05:12.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW||4th Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/17/2025 1:10:15 AM||District D. Various vehicles missing license plate/ and or expired tag parked for extended period of time along 1200 Bayswater 77047. Brown Toyota MPW-2758 White Ford Sedan Silver Chevrolet Sedan White Infiniti G. Please inform Dr. Carolyn Evan-Shabazz|Parking Management 2500141820|2500141820|5348 HIDALGO ST HOUSTON TX 77056|29.7355|-95.4707|Routed|2025-04-17 00:42:08.0000000||Missed Recycling Pickup - 2500141820 - 5348 HIDALGO ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|J|491U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 05:47:11.0000000|3088365.7100000000|13831858.0700000000|5348 HIDALGO ST|HOUSTON|TX|77056|0770870030025|2025-04-17 05:42:08.0000000|GREATER UPTOWN|SAINT GEORGE PLACE MD|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW||1st Friday|SW|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/17/2025 12:47:11||Recycling not picked up on 5300 block of Hidalgo Street|Solid Waste Management 2500141819|12697084-2500141819|CULLEN BLVD KILKENNY DR HOUSTON TX 77047|29.6248|-95.3554|Service Completed|2025-04-17 00:22:22.0000000|Apr 18 2025 5:41AM|Street Hazard - 12697084-2500141819 - CULLEN BLVD KILKENNY DR|Street Hazard|10 Calendar Days|Apr 27 2025 5:23AM|SE|D|573R|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 05:23:21.0000000|3126094.1800000000|13792850.4300000000|CULLEN BLVD KILKENNY DR|HOUSTON|TX|77047|0791560140038|2025-04-17 05:22:22.0000000|SOUTH ACRES / CRESTMONT PARK|Five Corners HCID #10B|SEFR117|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE||4th Friday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||Sidewalk / Curb - Street Hazard|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500141818|2500141818|4031 KILKENNY DR HOUSTON TX 77047|29.625|-95.356|Service Completed|2025-04-17 00:12:25.0000000|Apr 17 2025 11:33AM|Nuisance on Commercial Property - 2500141818 - 4031 kilkenny drive|Nuisance on Commercial Property|7 Calendar Days|Apr 24 2025 1:41PM|SE|D|573R|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-17 13:41:15.0000000|3125997.5000000000|13792835.0000000000|4031 KILKENNY DR|HOUSTON|TX|77047|0791560140038|2025-04-17 05:12:25.0000000|SOUTH ACRES / CRESTMONT PARK|Five Corners HCID #10B|SEFR117|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|please provide a contact number and or a verifiable address||+++ ADDRESS WARNING +++Entered Address: 4031 kilkenny driveValidated Address: 4031 KILKENNY DR - Address Id: 313766+++ ADDRESS WARNING +++Trash/Rubbish on commercial property|please provide a contact number and or a verifiable address 2500141815|2500141815|2417 LIDSTONE ST HOUSTON TX 77023|29.7158|-95.3213|Routed|2025-04-17 00:03:23.0000000||Missed Yard Waste Pickup - 2500141815 - 2417 LIDSTONE ST|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 10:00PM|SE|I|534C|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 05:08:28.0000000|3135983.0500000000|13826184.3800000000|2417 LIDSTONE ST|HOUSTON|TX|77023|0563170000089|2025-04-17 05:03:23.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE||3rd Thursday|SE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/17/2025 12:08:28||I had my yard waste in the city of Houston green composite bag and was still not picked up|Solid Waste Management 2500141814|2500141814|2417 LIDSTONE ST HOUSTON TX 77023|29.7158|-95.3213|Routed|2025-04-17 00:00:12.0000000||Missed Recycling Pickup - 2500141814 - 2417 LIDSTONE ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|I|534C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 05:05:16.0000000|3135983.0500000000|13826184.3800000000|2417 LIDSTONE ST|HOUSTON|TX|77023|0563170000089|2025-04-17 05:00:12.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE||3rd Thursday|SE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/17/2025 12:05:16||They did not pick up my recycle trash|Solid Waste Management 2500141813|2500141813|12702 HUNTING BRIAR DR HOUSTON TX 77099|29.6703|-95.6072|Service Completed|2025-04-16 23:59:21.0000000|Apr 17 2025 7:39AM|Bandit Sign - 2500141813 - HUNTINGTON ESTATES DR HUNTING BRIAR DR|Bandit Sign|14 Working Days|May 6 2025 10:00PM|SW|F|528V|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-17 04:59:58.0000000|3045812.2500000000|13807011.0000000000|12702 HUNTING BRIAR DR|HOUSTON|TX|77099|1067880000001|2025-04-17 04:59:21.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|NS BanditSign|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|5 signs confiscated||+++ ADDRESS WARNING +++Entered Address: HUNTINGTON ESTATES DR HUNTING BRIAR DRValidated Address: 12702 HUNTING BRIAR DR - Address Id: 610910+++ ADDRESS WARNING +++Bandit signs on Huntington Estates and Dairy Ashford and Huntington Estates and Hunting Bri|5 signs confiscated 2500141812|2500141812|9705 DAIRY ASHFORD RD HOUSTON TX 77099|29.6719|-95.6045|Service Completed|2025-04-16 23:56:44.0000000|Apr 17 2025 7:18AM|Bandit Sign - 2500141812 - HUNTINGTON ESTATES DR S DAIRY ASHFORD RD|Bandit Sign|14 Working Days|May 6 2025 10:00PM|SW|F|528V|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-17 04:59:10.0000000|3046663.0000000000|13807461.0000000000|9705 DAIRY ASHFORD RD|HOUSTON|TX|77099|none|2025-04-17 04:56:44.0000000|ALIEF||||SW|||SW|||SW|NS BanditSign|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|2 signs confiscated||+++ ADDRESS WARNING +++Entered Address: HUNTINGTON ESTATES DR S DAIRY ASHFORD RDValidated Address: 9705 DAIRY ASHFORD RD - Address Id: 2076416+++ ADDRESS WARNING +++Bandit signs on Huntington Estates and Dairy Ashford and Huntington Estates and Hunting B|2 signs confiscated 2500141811|20521858-2500141811|7326 OKINAWA RD HOUSTON TX 77033|29.6771|-95.3404|Routed - Integrated|2025-04-16 23:55:07.0000000||Water Leak - 20521858-2500141811 - 7326 OKINAWA RD|Water Leak|10 Calendar Days|Apr 27 2025 4:56AM|SE|D|534S|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 04:56:04.0000000|3130363.0000000000|13811920.0000000000|7326 OKINAWA RD|HOUSTON|TX|77033|0751890180020|2025-04-17 04:55:07.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:52:41||There is a city water leak in front of my house. At first I thought it was water collected due to the rain but after the water not drying up I noticed that there is a water leak from the city side. I check my and my neighbor's meter and the water is not c|Public Works 2500141810|2500141810|2417 LIDSTONE ST HOUSTON TX 77023|29.7158|-95.3213|Routed|2025-04-16 23:52:14.0000000||Missed Garbage Pickup - 2500141810 - 2417 LIDSTONE ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|I|534C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 04:57:19.0000000|3135983.0500000000|13826184.3800000000|2417 LIDSTONE ST|HOUSTON|TX|77023|0563170000089|2025-04-17 04:52:14.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE||3rd Thursday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/16/2025 11:57:19 PM||Did not pick up my garbage|Solid Waste Management 2500141809|12697083-2500141809|7331 BELLE PARK DR HOUSTON TX 77072|29.6988|-95.5826|Service Completed|2025-04-16 23:51:36.0000000|Apr 17 2025 8:37AM|Street Hazard - 12697083-2500141809 - 7331 BELLE PARK DR|Street Hazard|10 Calendar Days|Apr 27 2025 4:52AM|SW|F|529K|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 04:52:33.0000000|3053265.2500000000|13817459.0000000000|7331 BELLE PARK DR|HOUSTON|TX|77072|0986180000017|2025-04-17 04:51:36.0000000|ALIEF|International MD|SWMO120|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 09. No Animal / Object found no action needed ...||NULL|Resolution :09. No Animal / Object found no action neededClose Comments :Investigation complete refer to confined spaces. 2500141808|20521857-2500141808|943 CHAMBOARD LN HOUSTON TX 77018|29.8305|-95.4166|Service Completed|2025-04-16 23:47:28.0000000|Apr 17 2025 2:58PM|Water Quality - 20521857-2500141808 - 943 CHAMBOARD LN|Water Quality|4 Calendar Days|Apr 21 2025 4:52AM|NW|H|452L|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-17 04:52:32.0000000|3104481.1100000000|13866934.2900000000|943 CHAMBOARD LN|HOUSTON|TX|77018|0923880000002|2025-04-17 04:47:28.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE||3rd Thursday|NE||FULL|4 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 2:57:11 PM - Case # 20521857 -2500141808: All investig||All the water coming out of our taps has a strong sulphuric smell.|4/17/2025 2:57:11 PM - Case # 20521857 -2500141808: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141804|20521894-2500141804|1419 CRYSTAL HILLS DR HOUSTON TX 77077|29.7532|-95.5966|Routed - Integrated|2025-04-16 23:07:08.0000000||Water Leak - 20521894-2500141804 - 1419 crystal hills drive|Water Leak|10 Calendar Days|Apr 27 2025 1:43PM|NW|G|489N|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 13:43:14.0000000|3048263.5000000000|13837098.0000000000|1419 CRYSTAL HILLS DR|HOUSTON|TX|77077|1127280030001|2025-04-17 04:07:08.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:36:44||+++ ADDRESS WARNING +++Entered Address: 1419 crystal hills driveValidated Address: 1419 CRYSTAL HILLS DR - Address Id: 433568+++ ADDRESS WARNING +++There is a water leak rising from under the pavement at the northeast corner of Briar Forest and Crystal Hil|Public Works 2500141802|307209-2500141802|6334 SHERINGHAM ST HOUSTON TX 77085|29.6178|-95.4793|Routed - Integrated|2025-04-16 22:54:29.0000000||Nuisance On Property - 307209-2500141802 - 6334 SHERINGHAM ST|Nuisance On Property|180 Working Days|Jan 6 2026 11:00PM|SW|K|571P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 03:59:31.0000000|3086936.4500000000|13789008.5700000000|6334 SHERINGHAM ST|HOUSTON|TX|77085|0932850000006|2025-04-17 03:54:29.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW||4th Wednesday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||This homeowner needs to mow the front back yard.|Neighborhoods 2500141801|12697082-2500141801|6334 SHERINGHAM ST HOUSTON TX 77085|29.6178|-95.4793|Service Completed|2025-04-16 22:51:03.0000000|Apr 17 2025 12:43AM|Traffic Signal Maintenance - 12697082-2500141801 - 6334 SHERINGHAM ST|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 3:56AM|SW|K|571P|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 03:56:14.0000000|3086936.4500000000|13789008.5700000000|6334 SHERINGHAM ST|HOUSTON|TX|77085|0932850000006|2025-04-17 03:51:03.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW||4th Wednesday|SW||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 33.Not enough info to complete investigation/ins||This homeowner needs to mow the front back yard.|Resolution :33.Not enough info to complete investigation/inspectionClose Comments :Not enough info to complete investigation/inspection. 2500141799|20521856-2500141799|1311A HAMBLEN ST HOUSTON TX 77009|29.8069|-95.3553|Service Completed|2025-04-16 22:33:28.0000000|Apr 17 2025 9:18AM|Water Leak - 20521856-2500141799 - 1311A HAMBLEN ST|Water Leak|10 Calendar Days|Apr 27 2025 3:38AM|NE|H|453V|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 03:38:30.0000000|3124199.9500000000|13858964.9300000000|1311A HAMBLEN ST|HOUSTON|TX|77009|0311610000005|2025-04-17 03:33:28.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW||1st Friday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 9:18:06 AM - Case # 20521856 -2500141799: Investigatio||Our water Line seems to be broken or overflowing causing a leak of of sewage Water From Our Water Line. Both toilets are out of use|4/17/2025 9:18:06 AM - Case # 20521856 -2500141799: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500141798|20521855-2500141798|14126 WOODTHORPE LN HOUSTON TX 77079|29.7757|-95.5936|Service Completed|2025-04-16 22:30:55.0000000|Apr 17 2025 1:18PM|Sewer Wastewater - 20521855-2500141798 - 14126 WOODTHORPE LN|Sewer Wastewater|1 Calendar Day|Apr 18 2025 3:32AM|NW|G|489E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 03:32:06.0000000|3048973.5000000000|13845337.0000000000|14126 WOODTHORPE LN|HOUSTON|TX|77079|0974990000034|2025-04-17 03:30:55.0000000|MEMORIAL||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:16:49 PM - Case # 20521855 -2500141798: All investig||Sewer Wastewater - 20516448-2500112728 - 14126 WOODTHORPE LN- Overflowing clean outs and toilets wont flush - down stream issue|4/17/2025 1:16:49 PM - Case # 20521855 -2500141798: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141797|2500141797|3216 OAKMONT ST HOUSTON TX 77021|29.7103|-95.3722|Service Completed|2025-04-16 22:27:05.0000000|Apr 18 2025 11:37AM|Container Replacement - 2500141797 - 3216 OAKMONT ST|Container Replacement|10 Calendar Days|Apr 27 2025 3:35AM|SE|D|533F|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-17 03:35:28.0000000|3119918.5000000000|13823679.0000000000|3216 OAKMONT ST|HOUSTON|TX|77021|0611310450004|2025-04-17 03:27:05.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500141796|307208-2500141796|6215 TIFFANY DR HOUSTON TX 77085|29.617|-95.477|Routed - Integrated|2025-04-16 22:26:04.0000000||Nuisance On Property - 307208-2500141796 - 6215 TIFFANY DR|Nuisance On Property|180 Working Days|Jan 6 2026 11:00PM|SW|K|571P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 03:31:08.0000000|3087677.1500000000|13788733.2700000000|6215 TIFFANY DR|HOUSTON|TX|77085|0932800000005|2025-04-17 03:26:04.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW||4th Wednesday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||This homeowner mowed the front yard but didn't mow the backyard. The next door neighbor is killing snakes. The property is next to bayou. It has been in that condition for over a year.|Neighborhoods 2500141794|2500141794|7202 MOBUD DR HOUSTON TX 77074|29.7016|-95.5119|Routed|2025-04-16 22:01:36.0000000||Missed Garbage Pickup - 2500141794 - 7202 MOBUD DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|J|530L|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 03:03:14.0000000|3075679.7500000000|13819154.0000000000|7202 MOBUD DR|HOUSTON|TX|77074|0882260000010|2025-04-17 03:01:36.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Trevillian Bundara created Missed Garbage Pickup 4/16/2025 10:0||CALLER STATED HER SIDE OF STREET.|Solid Waste Management 2500141793|20521854-2500141793|4517 NETT ST HOUSTON TX 77007|29.7718|-95.4069|Service Completed|2025-04-16 22:00:33.0000000|Apr 17 2025 1:30PM|Sewer Wastewater - 20521854-2500141793 - 4517 NETT ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 3:05AM|NW|C|492H|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 03:05:41.0000000|3108224.9300000000|13845670.6700000000|4517 NETT ST|HOUSTON|TX|77007|1350930010002|2025-04-17 03:00:33.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-05|MONDAY-A|NW||1st Wednesday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/17/2025 1:28:47 PM - Case # 20521854 -2500141793: All investig||sewer stopped up and leaking|4/17/2025 1:28:47 PM - Case # 20521854 -2500141793: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141792|2500141792|206 WASHINGTON ST WEBSTER TX 77598|29.5357|-95.1179|Routed|2025-04-16 22:00:17.0000000||Dead Animal Collection - 2500141792 - 77058|Dead Animal Collection|4 Calendar Days|Apr 21 2025 3:00AM|||618Y|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-17 03:00:17.0000000|3202699.5000000000|13762805.0000000000|206 WASHINGTON ST|WEBSTER|TX|77598|0361440000015|2025-04-17 03:00:17.0000000||||||||||||SWM CollectionsNE||4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||+++ ADDRESS Warning +++Entered Address: 77058Validated Address: 206 WASHINGTON ST - Address Id: 1056008+++ ADDRESS Warning +++Dead raccoon|Solid Waste Management 2500141791|2500141791|9207 BARR CIR HOUSTON TX 77080|29.8108|-95.5187|Routed|2025-04-16 21:56:23.0000000||Container Repair - 2500141791 - 9207 BARR CIR|Container Repair|10 Calendar Days|Apr 27 2025 2:57AM|NW|A|450Q|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-17 02:57:13.0000000|3072346.5000000000|13858774.0000000000|9207 BARR CIR|HOUSTON|TX|77080|1147630000002|2025-04-17 02:56:23.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Container Repair 4/16/2025 9:57:13 PM||2648-5545-110|Solid Waste Management 2500141790|12697080-2500141790|1824 AIRLINE DR HOUSTON TX 77009|29.8039|-95.3819|Routed - Integrated|2025-04-16 21:52:03.0000000||Traffic Signs - 12697080-2500141790 - AIRLINE DR W CAVALCADE ST|Traffic Signs|14 Working Days|May 6 2025 10:00PM|NW|H|453T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 02:52:58.0000000|3115808.2500000000|13857490.0000000000|1824 AIRLINE DR|HOUSTON|TX|77009|1329240010001|2025-04-17 02:52:03.0000000|GREATER HEIGHTS|Greater Northside MD|||NW|||NW|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:19:45||+++ ADDRESS WARNING +++Entered Address: AIRLINE DR W CAVALCADE STValidated Address: 1824 AIRLINE DR - Address Id: 53309+++ ADDRESS WARNING +++|Public Works 2500141789|12697081-2500141789|5515 MICHAUX ST HOUSTON TX 77009|29.804|-95.3844|Routed - Integrated|2025-04-16 21:48:44.0000000||Traffic Signs - 12697081-2500141789 - W CAVALCADE ST MICHAUX ST|Traffic Signs|14 Working Days|May 6 2025 10:00PM|NW|H|453T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 02:51:55.0000000|3114916.5000000000|13857520.0000000000|5515 MICHAUX ST|HOUSTON|TX|77009|0350130110010|2025-04-17 02:48:44.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH118|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Traffic Signs 4/16/2025 9:51:55 P||+++ ADDRESS WARNING +++Entered Address: W CAVALCADE ST MICHAUX STValidated Address: 5515 MICHAUX ST - Address Id: 1937929+++ ADDRESS WARNING +++|Public Works 2500141788|2500141788|4129 LYMBAR DR HOUSTON 77025|29.6742|-95.4458|Routed|2025-04-16 21:36:58.0000000||SWM Escalation - 2500141788 - 4129 LYMBAR DR|SWM Escalation|3 Working Days|Apr 22 2025 1:07PM|SW|K|532S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 02:40:18.0000000|3096968.0000000000|13809828.0000000000|4129 LYMBAR DR|HOUSTON||77025|0805810000008|2025-04-17 02:36:58.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Trevillian Bundara created SWM Escalation 4/16/2025 9:40:18 PM||PLEASE NOTE THE LID BROKEN/MISSING IS INCORRECT. THE RESIDENT CALLED STATED THAT THE WHEELS ARE NOW MISSING.|Solid Waste Management 2500141787|2500141787|5000 HARRISBURG BLVD HOUSTON TX 77011|29.7424|-95.3256|Routed|2025-04-16 21:31:56.0000000||Litter Park - 2500141787 - 5000 HARRISBURG BLVD|Litter Park|3 Calendar Days|Apr 20 2025 2:36AM|NE|H|494T|Parks and Recreation|Greenspace Management|Litter Park|0|Active|2025-04-17 02:36:55.0000000|3134329.5000000000|13835796.0000000000|5000 HARRISBURG BLVD|HOUSTON|TX|77011|0130120070021|2025-04-17 02:31:56.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|PR GreenspaceStatistics|FULL|3 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sierra Wallace-Parker created Litter Park 4/16/2025 9:36:55 PM||FECES ON PARK BENCHES|Parks and Recreation 2500141786|2500141786|3301 TUAM ST HOUSTON TX 77004|29.7322|-95.3539|Routed|2025-04-16 21:26:04.0000000||Heavy Trash Code Violation - 2500141786 - 3301 TUAM ST|Heavy Trash Code Violation|25 Working Days|May 22 2025 1:07PM|SE|D|493Z|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-17 02:31:08.0000000|3125453.0000000000|13831808.9300000000|3301 TUAM ST|HOUSTON|TX|77004|0372460000006|2025-04-17 02:26:04.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW||3rd Friday|SE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/16/2025 9:31:0||We see huge pile of trashes every time we pass by intersection of Tierwester and Tuam St (7700(zzz)|Solid Waste Management 2500141785|20521852-2500141785|5527 ESKRIDGE ST HOUSTON TX 77023|29.7214|-95.3207|Routed - Integrated|2025-04-16 21:14:35.0000000||Water Service - 20521852-2500141785 - 5527 ESKRIDGE ST|Water Service|2 Calendar Days|Apr 19 2025 2:15AM|SE|I|534C|Public Works|Houston Water|Water Service|0|Active|2025-04-17 02:15:37.0000000|3136108.0000000000|13828212.0000000000|5527 ESKRIDGE ST|HOUSTON|TX|77023|0220600000081|2025-04-17 02:14:35.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO105|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Wednesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 11:24:51||NULL|Public Works 2500141784|20521853-2500141784|2211 S KIRKWOOD RD HOUSTON TX 77077|29.7425|-95.5883|Routed - Integrated|2025-04-16 21:14:18.0000000||Restoration Due to Utility Work - 20521853-2500141784 - 2211 S KIRKWOOD RD|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 2:16AM|SW|G|489S|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 02:16:40.0000000|3051007.0000000000|13833320.0000000000|2211 S KIRKWOOD RD|HOUSTON|TX|77077|1153000010001|2025-04-17 02:14:18.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 01:50:50||RE: Houston 311 Notification of Case Closed COH:0001184Good Afternoon 2817068979 -sohail IqbalCould you please confirm what was completed for this service request ?The request was for damaged sign/monument and irrigation line along the fence on S Kirkwood|Public Works 2500141783|20521850-2500141783|928 RUTLAND ST HOUSTON TX 77008|29.7881|-95.4008|Routed - Integrated|2025-04-16 21:07:30.0000000||Restoration Due to Utility Work - 20521850-2500141783 - 928 RUTLAND ST|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 2:08AM|NW|C|492D|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-17 02:08:55.0000000|3109958.2500000000|13851646.0000000000|928 RUTLAND ST|HOUSTON|TX|77008|0202290000045|2025-04-17 02:07:30.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:40:45||NOT Closed as to Landscape Completion : Houston 311 Notification of Case Closed COH:0001725THIS IS NOT CLOSED AS TO LANDSCAPE DAMAGE TO adjacent property. The Dig at 928 Rutland due to their years of sinkhole issues plus this recent dig and the dig five to|Public Works 2500141782|20521851-2500141782|6806 KERNEL ST HOUSTON TX 77087|29.709|-95.2979|Service Completed|2025-04-16 21:06:34.0000000|Apr 16 2025 9:30PM|Water Main Valve - 20521851-2500141782 - 6806 KERNEL ST|Water Main Valve|5 Calendar Days|Apr 22 2025 2:12AM|SE|I|534H|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-17 02:12:03.0000000|3143504.5000000000|13823938.0000000000|6806 KERNEL ST|HOUSTON|TX|77087|0690870730024|2025-04-17 02:06:34.0000000|PECAN PARK|East End MD|SEMO117|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:29:49 PM - Case # 20521851 -2500141782: The Service||CALLER WANTS THE WATER TURNED OFF FOR REPAIRS AND HAS LOW PRESSURE.|4/16/2025 9:29:49 PM - Case # 20521851 -2500141782: The Service Request has been cancelled. 2500141780|2500141780|1815 MILFORD ST HOUSTON TX 77098|29.7285|-95.4051|Routed|2025-04-16 20:58:57.0000000||Missed Heavy Trash Pickup - 2500141780 - 1815 MILFORD ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 1:07PM|SW|C|492Z|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-17 01:59:35.0000000|3109270.0000000000|13829959.0000000000|1815 MILFORD ST|HOUSTON|TX|77098|0530460000021|2025-04-17 01:58:57.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Heavy Trash Pickup 4/16/2025 8:59||NULL|Solid Waste Management 2500141779|12697079-2500141779|N HAMILTON ST RUIZ ST HOUSTON TX 77002|29.7599|-95.3512|Routed - Integrated|2025-04-16 20:55:22.0000000||Street Condition - 12697079-2500141779 - N HAMILTON ST RUIZ ST|Street Condition|30 Calendar Days|May 17 2025 1:55AM|NW|H|493M|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 01:55:29.0000000|3126035.5000000000|13841790.1000000000|N HAMILTON ST RUIZ ST|HOUSTON|TX|77002|0011640000006|2025-04-17 01:55:22.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 16:01:41||Appears the asphalt around larger sanitary manhole is sinking and failing along with some cracks on center lane of Hamilton for traffic exiting from ramp at Ruiz intersection|Public Works 2500141778|2500141778|3611 EAGLE ST HOUSTON TX 77004|29.7213|-95.354|Routed|2025-04-16 20:53:14.0000000||Missed Recycling Pickup - 2500141778 - 3611 EAGLE ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|D|533D|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 01:54:09.0000000|3125561.0000000000|13827825.0000000000|3611 EAGLE ST|HOUSTON|TX|77004|0690280010023|2025-04-17 01:53:14.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Recycling Pickup 4/16/2025 8:54:0||only one side was serviced/|Solid Waste Management 2500141777|20521849-2500141777|13818 KIMBERLEY LN HOUSTON TX 77079|29.7773|-95.5871|Service Completed|2025-04-16 20:52:55.0000000|Apr 17 2025 10:32AM|Water Leak - 20521849-2500141777 - 13818 KIMBERLEY LN|Water Leak|10 Calendar Days|Apr 27 2025 1:57AM|NW|G|489A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 01:57:58.0000000|3051009.9000000000|13845953.4100000000|13818 KIMBERLEY LN|HOUSTON|TX|77079|0962140000021|2025-04-17 01:52:55.0000000|MEMORIAL||||NW|||NW|Nottingham Maintenance Fund||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 10:32:05 AM - Case # 20521849 -2500141777: An investig||There appears to be a leak around my meter as the ground around it has been soaking for over a month. I logged a ticket previously but nothing has happen.|4/17/2025 10:32:05 AM - Case # 20521849 -2500141777: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141776|20521848-2500141776|7313 GULF FWY HOUSTON TX 77017|29.6959|-95.2846|Service Completed|2025-04-16 20:50:17.0000000|Apr 17 2025 10:18AM|Water Service - 20521848-2500141776 - 7313 GULF FWY|Water Service|2 Calendar Days|Apr 19 2025 1:51AM|SE|I|535J|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 01:51:06.0000000|3147868.0000000000|13819318.0000000000|7313 GULF FWY|HOUSTON|TX|77017|1149000010001|2025-04-17 01:50:17.0000000|PARK PLACE||||SE|||SE|||SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:18:28 AM - Case # 20521848 -2500141776: All investi||NULL|4/17/2025 10:18:28 AM - Case # 20521848 -2500141776: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141774|12697078-2500141774|WIRT RD WESTWOOD DR HOUSTON TX 77055|29.7992|-95.4849|Service Completed|2025-04-16 20:48:12.0000000|Apr 17 2025 5:59PM|Street Condition - 12697078-2500141774 - WIRT RD WESTWOOD DR|Street Condition|30 Calendar Days|May 17 2025 1:48AM|NW|A|451X|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 01:48:30.0000000|3083218.9800000000|13854902.7700000000|WIRT RD WESTWOOD DR|HOUSTON|TX|77055|none|2025-04-17 01:48:12.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE||4th Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||There are cracks along with some potholes that formed by them on right lane of Wirt southbound right after Westwood intersection|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repairs completed 2500141773|12697077-2500141773|LONG POINT RD LYNNVIEW DR HOUSTON TX 77055|29.803|-95.492|Service Completed|2025-04-16 20:45:20.0000000|Apr 18 2025 5:41AM|Street Hazard - 12697077-2500141773 - LONG POINT RD LYNNVIEW DR|Street Hazard|10 Calendar Days|Apr 27 2025 1:45AM|NW|A|451S|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 01:45:26.0000000|3080927.4200000000|13856242.7600000000|LONG POINT RD LYNNVIEW DR|HOUSTON|TX|77055|0790370030001|2025-04-17 01:45:20.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE||4th Thursday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||Inlet cover has one side fallen in and needs reset or repair on Long Point right lane traveling eastbound at T-intersection of Lynnview|Resolution :11. No safety hazard found no action neededClose Comments :No Comment is written 2500141772|2500141772|4908 BRINKMAN ST HOUSTON TX 77018|29.8367|-95.4161|Routed|2025-04-16 20:43:44.0000000||Recycling Participation NEW - 2500141772 - 4908 BRINKMAN ST|Recycling Participation NEW|24 Calendar Days|May 11 2025 1:44AM|NW|H|452G|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-17 01:44:12.0000000|3104565.7500000000|13869191.0000000000|4908 BRINKMAN ST|HOUSTON|TX|77018|0751810020006|2025-04-17 01:43:44.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created Recycling Participation NEW 4/16/2025||9000-2985-602|Solid Waste Management 2500141771|2500141771|4908 BRINKMAN ST HOUSTON TX 77018|29.8367|-95.4161|Routed|2025-04-16 20:43:03.0000000||New Resident Container - 2500141771 - 4908 BRINKMAN ST|New Resident Container|12 Calendar Days|Apr 29 2025 1:43AM|NW|H|452G|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-17 01:43:36.0000000|3104565.7500000000|13869191.0000000000|4908 BRINKMAN ST|HOUSTON|TX|77018|0751810020006|2025-04-17 01:43:03.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelandria Kindle created New Resident Container 4/16/2025 8:43||9000-2985-602|Solid Waste Management 2500141770|12697075-2500141770|4010 MEMORIAL DR HOUSTON TX 77007|29.7631|-95.4011|Service Completed|2025-04-16 20:39:36.0000000|Apr 17 2025 6:09PM|Pothole - 12697075-2500141770 - 4010 MEMORIAL DR|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|NW|C|492M|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 01:44:38.0000000|3110097.5500000000|13842735.4500000000|4010 MEMORIAL DR|HOUSTON|TX|77007|0401050000034|2025-04-17 01:39:36.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||There is a pothole on center left lane of Memorial westbound before pedestrian bridge that's near Jackson Hill intersection|Resolution :11. No safety hazard found no action neededClose Comments :No Hazard Found. 2500141769|12697076-2500141769|5022 ALLUM RD HOUSTON TX 77045|29.6413|-95.4572|Service Completed|2025-04-16 20:39:01.0000000|Apr 17 2025 5:57PM|Pothole - 12697076-2500141769 - 5022 Allum Rd|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|SW|K|571H|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 01:39:01.0000000|3093692.5000000000|13797757.0000000000|5022 ALLUM RD|HOUSTON|TX|77045|0642420010017|2025-04-17 01:39:01.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Pothole|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500141768|20521847-2500141768|1439 LOMBARDY ST HOUSTON TX 77023|29.7259|-95.3314|Service Completed|2025-04-16 20:38:45.0000000|Apr 18 2025 9:28AM|Water Leak - 20521847-2500141768 - 1439 LOMBARDY ST|Water Leak|10 Calendar Days|Apr 27 2025 1:43AM|NE|I|494X|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 01:43:49.0000000|3132665.8200000000|13829755.1800000000|1439 LOMBARDY ST|HOUSTON|TX|77023|0542500000027|2025-04-17 01:38:45.0000000|GREATER EASTWOOD|East End MD|SEMO105|MONDAY|SE|SEMO-A-06|MONDAY-A|SE||1st Wednesday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/18/2025 9:27:55 AM - Case # 20521847 -2500141768: Dear Custome||Water has been leaking in front of this house for several weeks. Can't tell if it is the meter or the line|4/18/2025 9:27:55 AM - Case # 20521847 -2500141768: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141767|12697074-2500141767|9218 HAMMERLY BLVD HOUSTON TX 77080|29.8105|-95.5184|Service Completed|2025-04-16 20:37:13.0000000|Apr 17 2025 7:51AM|Drainage - 12697074-2500141767 - 9218 HAMMERLY BLVD|Drainage|30 Calendar Days|May 17 2025 1:38AM|NW|A|450U|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-17 01:38:20.0000000|3072433.2600000000|13858661.9500000000|9218 HAMMERLY BLVD|HOUSTON|TX|77080|0681440110022|2025-04-17 01:37:13.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE||4th Thursday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||strom drainage grate blocked by misc debris. home owner refused to upkeep and water backs up into barr circle neighborhood|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Investigation complete. 2500141766|2500141766|4719 JACKSON ST HOUSTON TX 77004|29.7279|-95.3787|Routed|2025-04-16 20:35:47.0000000||Parking Violation - 2500141766 - 4719 JACKSON ST|Parking Violation|19 Calendar Days|May 6 2025 1:40AM|SW|D|493X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 01:40:51.0000000|3117639.2400000000|13830007.7700000000|4719 JACKSON ST|HOUSTON|TX|77004|0250240470006|2025-04-17 01:35:47.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE||3rd Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 8:40:51 PM||Car abandoned over 4 days. No movement|Parking Management 2500141765|2500141765|1520 CANDLELIGHT LN HOUSTON TX 77018|29.8364|-95.4373|Service Completed|2025-04-16 20:35:36.0000000|Apr 17 2025 2:20PM|Litter Park - 2500141765 - 1520 CANDLELIGHT LN|Litter Park|3 Calendar Days|Apr 20 2025 1:37AM|NW|C|452E|Parks and Recreation|Greenspace Management|Litter Park|1|Resolved|2025-04-17 01:37:08.0000000|3097862.7500000000|13868883.0000000000|1520 CANDLELIGHT LN|HOUSTON|TX|77018|0422240000008|2025-04-17 01:35:36.0000000|CENTRAL NORTHWEST||NWTU109|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE|S|3rd Thursday|NE|PR GreenspaceStatistics|FULL|3 Calendar Days|Email|2025-04-20 11:15:04.1430000|please close SR cans emptied today 4.17.2025.||Request: Trash pickup Candlelight ParkAll of the trash cans at Candlelight Park are overflowing (7701(zzz).Can you please send someone to empty them? 1520 Candlelight Lnplease close SR cans emptied today 4.17.2025.|please close SR cans emptied today 4.17.2025. 2500141764|20521846-2500141764|7702 MOLINE ST HOUSTON TX 77087|29.6833|-95.2864|Service Completed|2025-04-16 20:33:01.0000000|Apr 17 2025 10:14AM|Sewer Wastewater - 20521846-2500141764 - 7702 MOLINE ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 1:34AM|SE|I|535N|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 01:34:52.0000000|3147427.0000000000|13814690.0000000000|7702 MOLINE ST|HOUSTON|TX|77087|0650960040008|2025-04-17 01:33:01.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU106|TUESDAY|SE|SETU-A-03|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:13:22 AM - Case # 20521846 -2500141764: All investi||Plumber just left sewer line is clogged at city line. Lawrence Whiteing 7138242806|4/17/2025 10:13:22 AM - Case # 20521846 -2500141764: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141763|20521845-2500141763|3509 POLK ST HOUSTON TX 77003|29.7419|-95.3445|Service Completed|2025-04-16 20:25:14.0000000|Apr 18 2025 9:22AM|Restoration Due to Utility Work - 20521845-2500141763 - 3509 POLK ST|Restoration Due to Utility Work|30 Calendar Days|May 17 2025 1:30AM|NE|I|494S|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-17 01:30:33.0000000|3128322.7500000000|13835421.0000000000|3509 POLK ST|HOUSTON|TX|77003|0371560000001|2025-04-17 01:25:14.0000000|GREATER EASTWOOD|East Downtown MD|||SE|||SE|||SE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/18/2025 9:22:16 AM - Case # 20521845 -2500141763: An investiga||This message is to formally notify you that the issue referenced in the email below remains unresolved. Critically it appears that the fire water service to the building was never properly restored following the prior repair work.Our Fire Protection servi|4/18/2025 9:22:16 AM - Case # 20521845 -2500141763: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141762|2500141762|3716 SAUER ST HOUSTON TX 77004|29.727|-95.3613|Routed|2025-04-16 20:23:55.0000000||Missed Recycling Pickup - 2500141762 - 3716 SAUER ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|D|493Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 01:26:21.0000000|3123172.2500000000|13829859.0000000000|3716 SAUER ST|HOUSTON|TX|77004|0191980000002|2025-04-17 01:23:55.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Recycling Pickup 4/16/2025 8:26:2||3600 Sawyer St Houston TX 77007|Solid Waste Management 2500141761|12697073-2500141761|4540 LITTLE YORK RD HOUSTON TX 77088|29.8633|-95.4734|Routed - Integrated|2025-04-16 20:19:26.0000000||Street Condition - 12697073-2500141761 - ANTOINE DR W LITTLE YORK RD|Street Condition|30 Calendar Days|May 17 2025 1:20AM|NW|A|411Y|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 01:20:57.0000000|3086256.7500000000|13878428.0000000000|4540 LITTLE YORK RD|HOUSTON|TX|77088|0431880000008|2025-04-17 01:19:26.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 15:39:42||+++ ADDRESS WARNING +++Entered Address: ANTOINE DR W LITTLE YORK RDValidated Address: 4540 LITTLE YORK RD - Address Id: 567734+++ ADDRESS WARNING +++Entire street needs to be repaved bumpy potholes dangerous and damaging Vehicles .|Public Works 2500141760|12697072-2500141760|11600 NORTHWEST FWY HOUSTON TX 77092|29.8239|-95.4732|Service Completed|2025-04-16 20:17:33.0000000|Apr 17 2025 11:19AM|Street Condition - 12697072-2500141760 - ANTOINE DR US 290 HWY|Street Condition|30 Calendar Days|May 17 2025 1:19AM|NW|C|451L|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 01:19:20.0000000|3086514.0000000000|13864040.0000000000|11600 NORTHWEST FWY|HOUSTON|TX|77092|none|2025-04-17 01:17:33.0000000|CENTRAL NORTHWEST||||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 45.Referred to other city / municipality ... ... Clo||+++ ADDRESS WARNING +++Entered Address: ANTOINE DR US 290 HWYValidated Address: 11600 NORTHWEST FWY - Address Id: 939666+++ ADDRESS WARNING +++Entire street needs to be repaved bumpy potholes dangerous and damaging Vehicles .|Resolution :45.Referred to other city / municipality Close Comments :Refer to concrete 2500141758|20521844-2500141758|10122 ELMHURST ST HOUSTON TX 77075|29.6188|-95.2339|Routed - Integrated|2025-04-16 20:15:33.0000000||Water Leak - 20521844-2500141758 - 10122 ELMHURST ST|Water Leak|10 Calendar Days|Apr 27 2025 1:17AM|SE|D|576N|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 01:17:46.0000000|3164854.2500000000|13791809.0000000000|10122 ELMHURST ST|HOUSTON|TX|77075|0854770000005|2025-04-17 01:15:33.0000000|SOUTH BELT / ELLINGTON||SETH116|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 03:58:47||NULL|Public Works 2500141757|12697071-2500141757|4903 MAYFLOWER ST HOUSTON TX 77033|29.6749|-95.3512|Routed - Integrated|2025-04-16 20:12:25.0000000||Street Hazard - 12697071-2500141757 - 4903 Mayflower St|Street Hazard|10 Calendar Days|Apr 27 2025 1:12AM|SE|D|533V|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-17 01:12:25.0000000|3126969.0000000000|13811014.0000000000|4903 MAYFLOWER ST|HOUSTON|TX|77033|0852790000032|2025-04-17 01:12:25.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/19/2025 04:39:39||Street need be repaired right this was done once already this need to be corrected holes in several areas in the street|Public Works 2500141756|2500141756|7905 CREEKBEND DR HOUSTON TX 77071|29.6652|-95.5165|Service Completed|2025-04-16 20:10:53.0000000|Apr 17 2025 8:09AM|Recycling Participation NEW - 2500141756 - 7905 CREEKBEND DR|Recycling Participation NEW|24 Calendar Days|May 11 2025 1:13AM|SW|K|530Y|Solid Waste Management|Recycling|Recycling Participation NEW|1|Resolved|2025-04-17 01:13:13.0000000|3074600.0000000000|13805885.0000000000|7905 CREEKBEND DR|HOUSTON|TX|77071|1049060010034|2025-04-17 01:10:53.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Private service not service by SWM||# 16543547148812-7 / please place container by garage thank you|Private service not service by SWM 2500141755|2500141755|7905 CREEKBEND DR HOUSTON TX 77071|29.6652|-95.5165|Service Completed|2025-04-16 20:10:23.0000000|Apr 17 2025 7:11AM|New Resident Container - 2500141755 - 7905 CREEKBEND DR|New Resident Container|12 Calendar Days|Apr 29 2025 1:12AM|SW|K|530Y|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-17 01:12:58.0000000|3074600.0000000000|13805885.0000000000|7905 CREEKBEND DR|HOUSTON|TX|77071|1049060010034|2025-04-17 01:10:23.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|SWM foes not service townhomes.||# 165435471488// please place container by garage thank you 12-7|SWM foes not service townhomes. 2500141754|2500141754|13814 CHERRY HOLLOW LN HOUSTON TX 77082|29.7234|-95.6326|Routed|2025-04-16 20:07:31.0000000||Missed Yard Waste Pickup - 2500141754 - 13814 CHERRY HOLLOW LN|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 10:00PM|SW|F|488X|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-17 01:09:18.0000000|3037128.5000000000|13825968.0000000000|13814 CHERRY HOLLOW LN|HOUSTON|TX|77082|1114120000004|2025-04-17 01:07:31.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-07|MONDAY-A|NW|S|1st Thursday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Missed Yard Waste Pickup 4/16/2025 8:09||NULL|Solid Waste Management 2500141753|12697070-2500141753|8900 WESTHEIMER RD HOUSTON TX 77063|29.7377|-95.5216|Service Completed|2025-04-16 20:06:51.0000000|Apr 17 2025 7:11AM|Traffic Signal Maintenance - 12697070-2500141753 - 8900 WESTHEIMER RD|Traffic Signal Maintenance|1 Calendar Day|Apr 18 2025 1:08AM|SW|G|490U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-17 01:08:46.0000000|3072219.0000000000|13832187.0000000000|8900 WESTHEIMER RD|HOUSTON|TX|77063|0410280030064|2025-04-17 01:06:51.0000000|MID WEST||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||Westheimer Rd Fondren Rdcontrol box|Resolution :38. Task CompletedClose Comments :Intersection is working at this time. 2500141752|12697069-2500141752|3111 KIRBY DR HOUSTON TX 77098|29.7371|-95.4188|Service Completed|2025-04-16 20:02:56.0000000|Apr 17 2025 9:27AM|Street Hazard - 12697069-2500141752 - 3100 KIRBY DR|Street Hazard|10 Calendar Days|Apr 27 2025 1:03AM|SW|C|492U|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-17 01:03:44.0000000|3104917.5000000000|13832986.0000000000|3111 KIRBY DR|HOUSTON|TX|77098|1326290010001|2025-04-17 01:02:56.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: 3100 KIRBY DRValidated Address: 3111 KIRBY DR - Address Id: 646091+++ ADDRESS WARNING +++hard edge bricks on floor. causing damage to vehicles.Kirby Dr W Main St|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :This Service Request is a duplicate of Case #Id 2500139035 2500141751|12697068-2500141751|4250 SUN MEADOW DR HOUSTON TX 77072|29.7117|-95.5765|Routed - Integrated|2025-04-16 19:59:46.0000000||Traffic Signs - 12697068-2500141751 - 4298 SUN MEADOW DR|Traffic Signs|14 Working Days|May 6 2025 10:00PM|SW|F|529B|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-17 01:01:44.0000000|3054995.5000000000|13822253.0000000000|4250 SUN MEADOW DR|HOUSTON|TX|77072|1124240000028|2025-04-17 00:59:46.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Wednesday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:53:33||+++ ADDRESS WARNING +++Entered Address: 4298 SUN MEADOW DRValidated Address: 4250 SUN MEADOW DR - Address Id: 402698+++ ADDRESS WARNING +++sign missing on High Star... 20 mph school zone speed limit sign|Public Works 2500141750|2500141750|7721 POINTER ST HOUSTON TX 77016|29.8302|-95.3246|Routed|2025-04-16 19:59:36.0000000||Missed Recycling Pickup - 2500141750 - 7721 POINTER ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|NE|B|454K|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 01:00:13.0000000|3133650.5000000000|13867725.0000000000|7721 POINTER ST|HOUSTON|TX|77016|0402500010055|2025-04-17 00:59:36.0000000|TRINITY / HOUSTON GARDENS||NETU116|TUESDAY|NE|NWTU-A-01|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Recycling Pickup 4/16/2025 8:00:1||7721 POINTER ST: recycling whole street has not been serviced.|Solid Waste Management 2500141749|2500141749|602 W 17TH ST HOUSTON TX 77008|29.8005|-95.4082|Service Completed|2025-04-16 19:56:09.0000000|Apr 17 2025 2:04PM|Dead Animal Collection - 2500141749 - 602 W 17th St|Dead Animal Collection|4 Calendar Days|Apr 21 2025 12:56AM|NW|C|452Z|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-17 00:56:09.0000000|3107486.7500000000|13856091.0000000000|602 W 17TH ST|HOUSTON|TX|77008|1178680010001|2025-04-17 00:56:09.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||Dead possum 17th and Lawrence-West side of Lawrence|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500141748|2500141748|4018 BELLEFONTAINE ST HOUSTON TX 77025|29.7035|-95.4415|Routed|2025-04-16 19:55:55.0000000||Missed Garbage Pickup - 2500141748 - 4018 Bellefontaine St|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|C|532E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-17 00:55:55.0000000|3098000.5000000000|13820530.0000000000|4018 BELLEFONTAINE ST|HOUSTON|TX|77025|0811740000010|2025-04-17 00:55:55.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Missed garbage picked up for whole street block. Please come back. Thanks|Solid Waste Management 2500141747|2500141747|11575 PEARLAND PKWY HOUSTON TX 77089|29.597|-95.2635|Service Completed|2025-04-16 19:54:34.0000000|Apr 17 2025 7:52AM|MultiFamily Habitability Violation - 2500141747 - 11575 PEARLAND PKWY|MultiFamily Habitability Violation|7 Calendar Days|Apr 24 2025 12:59AM|SE|D|575Y|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-17 00:59:37.0000000|3155709.9400000000|13783565.1500000000|11575 PEARLAND PKWY|HOUSTON|TX|77089|1303290010001|2025-04-17 00:54:34.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Noise complaints are not multifamily violations||Noise complaint on the stomping from upstairs. Leasing office staff have been notified multiple times and have instructed us to call the policy and report a noise complaint|Noise complaints are not multifamily violations 2500141746|20521843-2500141746|1512 HOUSTON AVE HOUSTON TX 77007|29.7719|-95.3722|Service Completed|2025-04-16 19:51:29.0000000|Apr 17 2025 2:46PM|Water Leak - 20521843-2500141746 - 77007|Water Leak|10 Calendar Days|Apr 27 2025 12:51AM|NW|H|493G|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-17 00:51:29.0000000|3119228.2500000000|13846044.0000000000|1512 HOUSTON AVE|HOUSTON|TX|77007|0051000000011|2025-04-17 00:51:29.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/17/2025 2:46:09 PM - Case # 20521843 -2500141746: An investiga||+++ ADDRESS Warning +++Entered Address: 77007Validated Address: 1512 HOUSTON AVE - Address Id: 41481+++ ADDRESS Warning +++water leak in water fountain at Memorial Park Promenade Pavilion in Eastern Glades|4/17/2025 2:46:09 PM - Case # 20521843 -2500141746: An investigation has been completed and a leak was not found at this location. 2500141745|2500141745|5801 ANTOINE DR HOUSTON TX 77091|29.8489|-95.4733|Service Completed|2025-04-16 19:49:38.0000000|Apr 17 2025 4:30PM|PW CIP Project - 2500141745 - ANTOINE DR W TIDWELL RD|PW CIP Project|5 Working Days|Apr 24 2025 1:07PM|NW|A|451C|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-17 00:51:39.0000000|3086166.2500000000|13873169.0000000000|5801 ANTOINE DR|HOUSTON|TX|77091|1071680000014|2025-04-17 00:49:38.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|email from WWO confirming cc was made||+++ ADDRESS WARNING +++Entered Address: ANTOINE DR W TIDWELL RDValidated Address: 5801 ANTOINE DR - Address Id: 644956+++ ADDRESS WARNING +++concerns about detour signs in the area please call for more information|email from WWO confirming cc was made 2500141743|20521841-2500141743|902 PANAMA ST HOUSTON TX 77009|29.7854|-95.3628|Service Completed|2025-04-16 19:40:47.0000000|Apr 17 2025 4:06PM|Water Service - 20521841-2500141743 - 902 PANAMA ST|Water Service|2 Calendar Days|Apr 19 2025 12:41AM|NE|H|493C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 00:41:42.0000000|3122032.5000000000|13851039.0000000000|902 PANAMA ST|HOUSTON|TX|77009|0272610000034|2025-04-17 00:40:47.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:05:51 PM - Case # 20521841 -2500141743: An investiga||NULL|4/17/2025 4:05:51 PM - Case # 20521841 -2500141743: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141742|20521842-2500141742|5215 WALNUT HILLS DR HOUSTON TX 77345|30.0592|-95.169|Service Completed|2025-04-16 19:40:43.0000000|Apr 16 2025 9:24PM|Water Service - 20521842-2500141742 - 5215 WALNUT HILLS DR|Water Service|2 Calendar Days|Apr 19 2025 12:44AM|GNEHSA|E|297Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 00:44:11.0000000|3180204.2500000000|13952535.0000000000|5215 WALNUT HILLS DR|HOUSTON|TX|77345|1157760060014|2025-04-17 00:40:43.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:22:51 PM - Case # 20521842 -2500141742: All investig||NULL|4/16/2025 9:22:51 PM - Case # 20521842 -2500141742: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141741|307207-2500141741|614 RIDGE ST HOUSTON TX 77009|29.7827|-95.3785|Routed - Integrated|2025-04-16 19:38:35.0000000||Nuisance On Property - 307207-2500141741 - 614 Ridge St|Nuisance On Property|180 Working Days|Jan 6 2026 11:00PM|NW|H|493B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 00:38:35.0000000|3117100.2500000000|13849928.0000000000|614 RIDGE ST|HOUSTON|TX|77009|0611820070008|2025-04-17 00:38:35.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||The empty lot has a considerable amount of trash and debris|Neighborhoods 2500141740|2500141740|4205 REED RD HOUSTON TX 77051|29.6586|-95.3654|Service Completed|2025-04-16 19:30:25.0000000|Apr 17 2025 10:42AM|Missed Garbage Pickup - 2500141740 - 4205 REED RD|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|D|573C|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-17 00:33:34.0000000|3122638.5000000000|13804926.0000000000|4205 REED RD|HOUSTON|TX|77051|0771330090022|2025-04-17 00:30:25.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||no trash pickup for over 3 weeks|Completed by Quinton Kingsby. Notes: 2500141739|2500141739|3907 TOLNAY ST HOUSTON TX 77021|29.7003|-95.3585|Routed|2025-04-16 19:25:39.0000000||Missed Recycling Pickup - 2500141739 - 3907 TOLNAY ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|D|533M|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 00:26:13.0000000|3124353.0000000000|13820171.0000000000|3907 TOLNAY ST|HOUSTON|TX|77021|0752370030022|2025-04-17 00:25:39.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Recycling Pickup 4/16/2025 7:26||3907 TOLNAY ST|Solid Waste Management 2500141738|2500141738|919 LAWRENCE ST HOUSTON 77008|29.7878|-95.4073|Routed|2025-04-16 19:24:48.0000000||SWM Escalation - 2500141738 - 919 LAWRENCE ST|SWM Escalation|3 Working Days|Apr 22 2025 1:07PM|NW|C|492D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-17 00:25:32.0000000|3107914.7500000000|13851499.0000000000|919 LAWRENCE ST|HOUSTON||77008|0600850110011|2025-04-17 00:24:48.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created SWM Escalation 4/16/2025 7:25:32 PM||NULL|Solid Waste Management 2500141737|221270-2500141737|10534 WICKLOWE ST HOUSTON TX 77016|29.8658|-95.3094|Routed - Integrated|2025-04-16 19:21:58.0000000||Tree Removal - 221270-2500141737 - 10534 WICKLOWE ST|Tree Removal|51 Calendar Days|Jun 7 2025 12:27AM|NE|B|414Z|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-17 00:27:01.0000000|3138046.7700000000|13880814.7100000000|10534 WICKLOWE ST|HOUSTON|TX|77016|0770490030022|2025-04-17 00:21:58.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW||2nd Thursday|NE||FULL|51 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Tree Removal 4/16/2025 7:27:01 PM||Tree removal inspection from property figuring out if it's the city or it's in my property|Parks and Recreation 2500141736|2500141736|CAVALCADE ST KRESS ST HOUSTON TX 77026|29.8004|-95.3092|Routed|2025-04-16 19:18:20.0000000||Parking Violation - 2500141736 - CAVALCADE ST KRESS ST|Parking Violation|19 Calendar Days|May 6 2025 12:23AM|NE|B|454Z|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-17 00:23:22.0000000|3138919.9200000000|13856910.1000000000|CAVALCADE ST KRESS ST|HOUSTON|TX|77026|0690630050108|2025-04-17 00:18:20.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-08|FRIDAY-B|NE||1st Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 7:23:22 PM||CAVALCADE ST KRESS ST|Parking Management 2500141735|2500141735|8603 LEAWOOD BLVD HOUSTON TX 77099|29.6842|-95.5781|Service Completed|2025-04-16 19:16:19.0000000|Apr 17 2025 11:55AM|Trash Dumping or Illegal Dumpsite - 2500141735 - 8603 Leawood Blvd|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 16 2025 12:16AM|SW|F|529P|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-17 00:16:19.0000000|3054867.7500000000|13812202.0000000000|8603 LEAWOOD BLVD|HOUSTON|TX|77099|1004280000001|2025-04-17 00:16:19.0000000|ALIEF|International MD|SWMO106|MONDAY|SW|SWMO-B-08|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|10103 LEAWOOD BLVD 10103 LEAWOOD BLVD HOUSTON TX 77099 USA Bu||Large pile of trash boxes and tree clippings.|10103 LEAWOOD BLVD 10103 LEAWOOD BLVD HOUSTON TX 77099 USA Bulk Item - Bulk Item Trash - MSW 04/07/2025 07:28 AM Completed SW1MO 05 48986 - Grapple Terrance Tyler// late placement for junk waste at residential home. 2500141734|12697067-2500141734|865 WAKEFIELD DR HOUSTON TX 77018|29.8213|-95.4186|Service Completed|2025-04-16 19:15:03.0000000|Apr 17 2025 6:01PM|Street Condition - 12697067-2500141734 - 865 WAKEFIELD DR|Street Condition|30 Calendar Days|May 17 2025 12:17AM|NW|H|452Q|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 00:17:54.0000000|3103938.5000000000|13863562.0000000000|865 WAKEFIELD DR|HOUSTON|TX|77018|0630630000180|2025-04-17 00:15:03.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||multiple pothole between 860=865 wakefield|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500141733|2500141733|1011 BONNIE GLN HOUSTON TX 77339|30.0304|-95.2295|Routed|2025-04-16 19:12:59.0000000||Missed Recycling Pickup - 2500141733 - 1011 Bonnie Glen|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|GNEHSA|E|336K|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-17 00:12:59.0000000|3161431.5000000000|13941459.0000000000|1011 BONNIE GLN|HOUSTON|TX|77339|0964350000015|2025-04-17 00:12:59.0000000|KINGWOOD AREA||NETU110|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 1011 Bonnie Glen Valida||+++ ADDRESS Warning +++Entered Address: 1011 Bonnie GlenValidated Address: 1011 BONNIE GLN - Address Id: 1039466+++ ADDRESS Warning +++Missed recycling none|Solid Waste Management 2500141732|20521839-2500141732|678 FAWN DR HOUSTON TX 77015|29.7857|-95.1989|Service Completed|2025-04-16 19:09:55.0000000|Apr 17 2025 9:26AM|Water Service - 20521839-2500141732 - 678 FAWN DR|Water Service|2 Calendar Days|Apr 19 2025 12:12AM|NE|E|496D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-17 00:12:09.0000000|3173980.0000000000|13852824.0000000000|678 FAWN DR|HOUSTON|TX|77015|0921020000028|2025-04-17 00:09:55.0000000|NORTHSHORE||NETH103|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:25:53 AM - Case # 20521839 -2500141732: Dear Custome||NULL|4/17/2025 9:25:53 AM - Case # 20521839 -2500141732: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141731|12697066-2500141731|2088 RICHMOND AVE HOUSTON TX 77098|29.7342|-95.4107|Routed - Integrated|2025-04-16 19:09:42.0000000||Street Condition - 12697066-2500141731 - RICHMOND AVE S SHEPHERD DR|Street Condition|30 Calendar Days|May 17 2025 12:12AM|SW|C|492Y|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 00:12:53.0000000|3107480.0000000000|13832024.0000000000|2088 RICHMOND AVE|HOUSTON|TX|77098|none|2025-04-17 00:09:42.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:57:42||+++ ADDRESS WARNING +++Entered Address: RICHMOND AVE S SHEPHERD DRValidated Address: 2088 RICHMOND AVE - Address Id: 3131944+++ ADDRESS WARNING +++repair was done but pothole formed again with even more bricks missing|Public Works 2500141730|20521840-2500141730|678 FAWN DR HOUSTON TX 77015|29.7857|-95.1989|Routed - Integrated|2025-04-16 19:08:55.0000000||Water Leak - 20521840-2500141730 - 678 FAWN DR|Water Leak|10 Calendar Days|Apr 27 2025 12:12AM|NE|E|496D|Public Works|Houston Water|Water Leak|0|Active|2025-04-17 00:12:44.0000000|3173980.0000000000|13852824.0000000000|678 FAWN DR|HOUSTON|TX|77015|0921020000028|2025-04-17 00:08:55.0000000|NORTHSHORE||NETH103|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:22:41||water leak> causing her to have no water. please make cc thank you.|Public Works 2500141729|20521838-2500141729|14339 TORREY CHASE BLVD UNINCORPORATED TX 77014|29.9846|-95.4921|Service Completed|2025-04-16 19:07:23.0000000|Apr 17 2025 9:16AM|Fire Hydrant - 20521838-2500141729 - 14339 TORREY CHASE BLVD|Fire Hydrant|12 Calendar Days|Apr 29 2025 12:09AM|NW|B|371A|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-17 00:09:42.0000000|3078856.5000000000|13922226.0000000000|14339 TORREY CHASE BLVD|UNINCORPORATED|TX|77014|1153550010001|2025-04-17 00:07:23.0000000|||||||||||||LIMITED|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:14:42 AM - Case # 20521838 -2500141729: All investig||NULL|4/17/2025 9:14:42 AM - Case # 20521838 -2500141729: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141728|12697064-2500141728|11402 S POST OAK RD HOUSTON TX 77035|29.6512|-95.4638|Routed - Integrated|2025-04-16 19:06:26.0000000||Traffic Signals - 12697064-2500141728 - 4899 GASMER DR|Traffic Signals|22 Calendar Days|May 9 2025 12:07AM|SW|K|571C|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-17 00:07:52.0000000|3091376.0000000000|13801251.0000000000|11402 S POST OAK RD|HOUSTON|TX|77035|0410520010069|2025-04-17 00:06:26.0000000|WESTBURY||||SW|||SE|||SW||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Traffic Signals 4/16/2025 7:07:52 PM||+++ ADDRESS WARNING +++Entered Address: 4899 GASMER DRValidated Address: 11402 S POST OAK RD - Address Id: 220384+++ ADDRESS WARNING +++S Post Oak Rd Gasmer Dr: timing is off going south bound on South post oak|Public Works 2500141727|2500141727|12306 BARBIZON DR HOUSTON 77089|29.5844|-95.2024|Routed|2025-04-16 19:03:58.0000000||HPW Escalation - 2500141727 - 12306 BARBIZON DR|HPW Escalation|3 Working Days|Apr 22 2025 1:07PM|SE|D|616H|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-17 00:04:23.0000000|3175276.8700000000|13779636.5600000000|12306 BARBIZON DR|HOUSTON||77089|1051310000002|2025-04-17 00:03:58.0000000|SOUTH BELT / ELLINGTON||SETH104|THURSDAY|SE|SETH-B-02|THURSDAY-B|SE||2nd Thursday|SE|HPW CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|Shelandria Kindle created HPW Escalation 4/16/2025 7:04:23 PM||There is water coming out steadily at 12306 Barbizon Dr. and has been repaired previously by the City.|Public Works 2500141726|12697065-2500141726|2900 S SHEPHERD DR HOUSTON TX 77098|29.7397|-95.4108|Routed - Integrated|2025-04-16 19:03:37.0000000||Pothole - 12697065-2500141726 - 2900 S SHEPHERD DR|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|SW|C|492U|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-17 00:06:04.0000000|3107321.2500000000|13833990.0000000000|2900 S SHEPHERD DR|HOUSTON|TX|77098|none|2025-04-17 00:03:37.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:03:46||brick decorative. pothole in area several weeks.S Shepherd Dr Richmond Ave.|Public Works 2500141725|20521837-2500141725|4817 ENGLEWOOD ST HOUSTON TX 77026|29.8048|-95.3083|Service Completed|2025-04-16 19:02:23.0000000|Apr 18 2025 1:05PM|Sewer Wastewater - 20521837-2500141725 - 4817 ENGLEWOOD ST|Sewer Wastewater|1 Calendar Day|Apr 18 2025 12:06AM|NE|B|454V|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-17 00:06:08.0000000|3139086.0000000000|13858663.0000000000|4817 ENGLEWOOD ST|HOUSTON|TX|77026|0690640180344|2025-04-17 00:02:23.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 1:04:30 PM - Case # 20521837 -2500141725: All investig||also the bathtub sink shower clean-out are all stopped up since today please contact 8323687136 citizens before arriving they stated its not on the private side it's with the city side|4/18/2025 1:04:30 PM - Case # 20521837 -2500141725: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141724|12697063-2500141724|4822 ALLUM RD HOUSTON TX 77045|29.6416|-95.4521|Service Completed|2025-04-16 19:01:08.0000000|Apr 17 2025 5:57PM|Pothole - 12697063-2500141724 - 4822 Allum Rd|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|SW|K|571H|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-17 00:01:08.0000000|3095299.5000000000|13797918.0000000000|4822 ALLUM RD|HOUSTON|TX|77045|0642420010045|2025-04-17 00:01:08.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Pothole On the edge of road|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500141723|2500141723|WITTE RD WESTVIEW DR HOUSTON TX 77055|29.7909|-95.5401|Service Completed|2025-04-16 18:59:36.0000000|Apr 17 2025 9:07AM|Bandit Sign - 2500141723 - WITTE RD WESTVIEW DR|Bandit Sign|14 Working Days|May 6 2025 10:00PM|NW|A|450W|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-17 00:04:40.0000000|3065789.4800000000|13851301.3200000000|WITTE RD WESTVIEW DR|HOUSTON|TX|77055|none|2025-04-16 23:59:36.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE||4th Wednesday|NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|5 signs confiscated||Bandit Signs|5 signs confiscated 2500141722|12697062-2500141722|4646 ALLUM RD HOUSTON TX 77045|29.6415|-95.4502|Service Completed|2025-04-16 18:58:50.0000000|Apr 17 2025 5:55PM|Pothole - 12697062-2500141722 - 4646 Allum Rd|Pothole|EOD Next Business Day|Apr 18 2025 9:00AM|SW|K|571H|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-16 23:58:50.0000000|3095922.0000000000|13797899.0000000000|4646 ALLUM RD|HOUSTON|TX|77045|0642420010034|2025-04-16 23:58:50.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Pothole on the edge of road|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500141721|2500141721|LONG POINT RD WITTE RD HOUSTON TX 77055|29.7943|-95.5402|Service Completed|2025-04-16 18:58:41.0000000|Apr 17 2025 10:13AM|Bandit Sign - 2500141721 - LONG POINT RD WITTE RD|Bandit Sign|14 Working Days|May 6 2025 10:00PM|NW|A|450W|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-17 00:03:45.0000000|3065799.2000000000|13852609.7400000000|LONG POINT RD WITTE RD|HOUSTON|TX|77055|none|2025-04-16 23:58:41.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE||4th Friday|NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|19 signs confiscated||Bandit Signs|19 signs confiscated 2500141720|20521835-2500141720|6410 WINDSWEPT LN HOUSTON TX 77057|29.7261|-95.4998|Service Completed|2025-04-16 18:56:25.0000000|Apr 17 2025 10:48AM|Water Leak - 20521835-2500141720 - 6410 windswept lane|Water Leak|10 Calendar Days|Apr 26 2025 11:57PM|SW|J|490Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 23:57:03.0000000|3079241.7500000000|13828183.0000000000|6410 WINDSWEPT LN|HOUSTON|TX|77057|0460980020106|2025-04-16 23:56:25.0000000|MID WEST||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:46:47 AM - Case # 20521835 -2500141720: Dear Custom||+++ ADDRESS WARNING +++Entered Address: 6410 windswept laneValidated Address: 6410 WINDSWEPT LN - Address Id: 315626+++ ADDRESS WARNING +++Gushing leak at Hilcroft and Windswept.|4/17/2025 10:46:47 AM - Case # 20521835 -2500141720: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500141719|20521836-2500141719|5625 BERTELLIS LN HOUSTON TX 77091|29.8472|-95.4529|Service Completed|2025-04-16 18:56:23.0000000|Apr 16 2025 7:32PM|Water Service - 20521836-2500141719 - 5625 BERTELLIS LN|Water Service|2 Calendar Days|Apr 18 2025 11:57PM|NW|B|451D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 23:57:50.0000000|3092800.2500000000|13872657.0000000000|5625 BERTELLIS LN|HOUSTON|TX|77091|0904430000005|2025-04-16 23:56:23.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 7:32:07 PM - Case # 20521836 -2500141719: An investiga||NULL|4/16/2025 7:32:07 PM - Case # 20521836 -2500141719: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141718|2500141718|2226 HIALEAH DR HOUSTON TX 77018|29.827|-95.4524|Routed|2025-04-16 18:54:23.0000000||Water Meter - 2500141718 - 2226 HIALEAH DR|Water Meter|14 Calendar Days|Apr 30 2025 11:59PM|NW|C|451M|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 23:59:26.0000000|3093163.2500000000|13865289.9700000000|2226 HIALEAH DR|HOUSTON|TX|77018|0731000910023|2025-04-16 23:54:23.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE||3rd Thursday|NE|CAS Water Meter|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Water Meter 4/16/2025 6:59:26 PM||2226 Hialeah 77018|Public Works 2500141717|2500141717|5326 POLK ST HOUSTON TX 77023|29.7584|-95.3698|Routed|2025-04-16 18:54:12.0000000||Parking Violation - 2500141717 - 5326 POLK ST|Parking Violation|19 Calendar Days|May 5 2025 11:55PM|NE|I|494Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 23:55:28.0000000|3136174.0000000000|13832804.0000000000|5326 POLK ST|HOUSTON|TX|77023|0121280020006|2025-04-16 23:54:12.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Parking Violation 4/16/2025 6:55:28 P||auto body shop has multiple vehicles blocking the sidewalk|Parking Management 2500141716|20521832-2500141716|6239 JEFFERSON ST HOUSTON TX 77023|29.7292|-95.3169|Routed - Integrated|2025-04-16 18:50:40.0000000||Water Leak - 20521832-2500141716 - 6239 JEFFERSON ST|Water Leak|10 Calendar Days|Apr 26 2025 11:51PM|NE|I|494Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 23:51:29.0000000|3137242.5000000000|13831071.0000000000|6239 JEFFERSON ST|HOUSTON|TX|77023|0731430060023|2025-04-16 23:50:40.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO106|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:14:44||Water leak near fire hydrant.|Public Works 2500141715|2500141715|6105 N WAYSIDE DR HOUSTON TX 77028|29.8178|-95.2845|Routed|2025-04-16 18:50:36.0000000||Dead Animal Collection - 2500141715 - N WAYSIDE DR LITTLE ST|Dead Animal Collection|4 Calendar Days|Apr 20 2025 11:51PM|NE|B|455P|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 23:51:17.0000000|3146400.0000000000|13863609.0000000000|6105 N WAYSIDE DR|HOUSTON|TX|77028|0790770040012|2025-04-16 23:50:36.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Dead Animal Collection 4/16/2025 6:51||+++ ADDRESS WARNING +++Entered Address: N WAYSIDE DR LITTLE STValidated Address: 6105 N WAYSIDE DR - Address Id: 272471+++ ADDRESS WARNING +++|Solid Waste Management 2500141714|20521834-2500141714|8739 VALLEY FLAG DR HOUSTON TX 77078|29.8506|-95.2349|Service Completed|2025-04-16 18:49:16.0000000|Apr 17 2025 1:34PM|Sewer Wastewater - 20521834-2500141714 - 8739 VALLEY FLAG DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 11:54PM|NE|B|456B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 23:54:18.0000000|3161831.2000000000|13876028.9900000000|8739 VALLEY FLAG DR|HOUSTON|TX|77078|1093890000002|2025-04-16 23:49:16.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE||2nd Monday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/17/2025 1:34:35 PM - Case # 20521834 -2500141714: All investig||Water is overflowing from the toilet. I unlocked the gate to back yard|4/17/2025 1:34:35 PM - Case # 20521834 -2500141714: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141713|2500141713|5917 GRAPE ST HOUSTON TX 77074|29.6851|-95.4966|Routed|2025-04-16 18:48:59.0000000||Recycling Cart Replace - 2500141713 - 5917 GRAPE ST|Recycling Cart Replace|14 Calendar Days|Apr 30 2025 11:50PM|SW|J|530R|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-16 23:50:13.0000000|3080699.5000000000|13813312.0000000000|5917 GRAPE ST|HOUSTON|TX|77074|0730240100005|2025-04-16 23:48:59.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Recycling Cart Replace 4/16/2025 6:50:||5917 grape/ extra container needs to be picked up|Solid Waste Management 2500141712|20521833-2500141712|9705 MAXROY ST HOUSTON TX 77088|29.8846|-95.4322|Service Completed|2025-04-16 18:48:56.0000000|Apr 17 2025 3:06PM|Water Quality - 20521833-2500141712 - 9705 Maxroy St|Water Quality|4 Calendar Days|Apr 20 2025 11:48PM|NW|B|412P|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-16 23:48:56.0000000|3098930.7500000000|13886422.0000000000|9705 MAXROY ST|HOUSTON|TX|77088|0630730560005|2025-04-16 23:48:56.0000000|ACRES HOME||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|3rd Friday|NE||FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/17/2025 3:06:20 PM - Case # 20521833 -2500141712: All investig||Bugs coming up through the drain|4/17/2025 3:06:20 PM - Case # 20521833 -2500141712: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141711|2500141711|6626 AVENUE C HOUSTON TX 77011|29.7389|-95.3087|Routed|2025-04-16 18:48:15.0000000||Parking Violation - 2500141711 - 6626 AVENUE C|Parking Violation|19 Calendar Days|May 5 2025 11:50PM|NE|I|494V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 23:50:36.0000000|3139711.2500000000|13834695.0000000000|6626 AVENUE C|HOUSTON|TX|77011|0390090000011|2025-04-16 23:48:15.0000000|MAGNOLIA PARK|East End MD|SEMO108|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Parking Violation 4/16/2025 6:50:36 PM||NULL|Parking Management 2500141710|2500141710|5917 GRAPE ST HOUSTON TX 77074|29.6851|-95.4966|Routed|2025-04-16 18:47:24.0000000||Container Replacement - 2500141710 - 5917 GRAPE ST|Container Replacement|10 Calendar Days|Apr 26 2025 11:48PM|SW|J|530R|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 23:48:51.0000000|3080699.5000000000|13813312.0000000000|5917 GRAPE ST|HOUSTON|TX|77074|0730240100005|2025-04-16 23:47:24.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Container Replacement 4/16/2025 6:48:5||5917 grape/ extra container need to be picked|Solid Waste Management 2500141709|2500141709|18036 PARK ROW DR HOUSTON TX 77084|29.7898|-95.694|Routed|2025-04-16 18:42:42.0000000||Health Code - 2500141709 - 18036 PARK ROW DR|Health Code|55 Calendar Days|Jun 10 2025 11:45PM|NW|A|447W|Health|Environmental Health|Health Code|0|Active|2025-04-16 23:45:07.0000000|3016968.7500000000|13849551.0000000000|18036 PARK ROW DR|HOUSTON|TX|77084|1321260010001|2025-04-16 23:42:42.0000000|ADDICKS PARK TEN||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||mold inside the air vents and entire unit.|Health 2500141708|2500141708|6119 MAJESTY LN HOUSTON TX 77085|29.6284|-95.4743|Routed|2025-04-16 18:40:44.0000000||Missed Yard Waste Pickup - 2500141708 - 6119 MAJESTY LN|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 10:00PM|SW|K|571K|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 23:41:20.0000000|3088415.0000000000|13792892.0000000000|6119 MAJESTY LN|HOUSTON|TX|77085|1215760040039|2025-04-16 23:40:44.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Yard Waste Pickup 4/16/2025 6:4||6119 MAJESTY LN / 6 bags|Solid Waste Management 2500141707|20521831-2500141707|9530 E AVENUE K HOUSTON TX 77012|29.717|-95.2567|Service Completed|2025-04-16 18:38:47.0000000|Apr 18 2025 4:28PM|Water Main Valve - 20521831-2500141707 - 9530 E AVENUE K|Water Main Valve|5 Calendar Days|Apr 21 2025 11:42PM|SE|I|535D|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 23:42:27.0000000|3156468.2500000000|13827248.0000000000|9530 E AVENUE K|HOUSTON|TX|77012|0530780000039|2025-04-16 23:38:47.0000000|HARRISBURG / MANCHESTER / SMITH ADDITION||SEMO116|MONDAY|SE|SEMO-B-04|MONDAY-B|SE|S|1st Monday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:27:10 PM - Case # 20521831 -2500141707: All investig||urgent caller needs to do private plumbing repair cannot shut off water broken needs to be shut off|4/18/2025 4:27:10 PM - Case # 20521831 -2500141707: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141706|20521829-2500141706|8586 WESTHEIMER RD HOUSTON TX 77063|29.7381|-95.5152|Service Completed|2025-04-16 18:36:39.0000000|Apr 17 2025 1:36PM|Water Service - 20521829-2500141706 - 8586 WESTHEIMER RD|Water Service|2 Calendar Days|Apr 18 2025 11:37PM|SW|G|490U|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 23:37:25.0000000|3074233.5000000000|13832384.0000000000|8586 WESTHEIMER RD|HOUSTON|TX|77063|1179270010002|2025-04-16 23:36:39.0000000|MID WEST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:35:39 PM - Case # 20521829 -2500141706: All investig||8586 WESTHEIMER RD|4/17/2025 1:35:39 PM - Case # 20521829 -2500141706: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141705|2500141705|3506 ARBOR ST HOUSTON TX 77004|29.7166|-95.359|Routed|2025-04-16 18:35:19.0000000||Missed Recycling Pickup - 2500141705 - 3506 ARBOR ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SE|D|533D|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 23:36:11.0000000|3124010.2500000000|13826070.0000000000|3506 ARBOR ST|HOUSTON|TX|77004|0410310320050|2025-04-16 23:35:19.0000000|MACGREGOR|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Recycling Pickup 4/16/2025 6:3||NULL|Solid Waste Management 2500141704|20521830-2500141704|2605 CENTER ST HOUSTON TX 77007|29.7691|-95.3857|Routed - Integrated|2025-04-16 18:34:12.0000000||Water Leak - 20521830-2500141704 - 2605 Center St|Water Leak|10 Calendar Days|Apr 26 2025 11:34PM|NW|H|493E|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 23:34:12.0000000|3114960.5000000000|13844903.0000000000|2605 CENTER ST|HOUSTON|TX|77007|0071560000004|2025-04-16 23:34:12.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/18/2025 04:50:46||Water leak again before the meter and major tripping hazard cause by work done by City last time they attempted to fix|Public Works 2500141703|2500141703|3227 GLADE SPRINGS DR HOUSTON TX 77339|30.0655|-95.1906|Routed|2025-04-16 18:34:06.0000000||Water/Sewer/Drainage Billing - 2500141703 - 3227 GLADE SPRINGS DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 11:35PM|GNEHSA|E|297S|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-16 23:35:15.0000000|3173303.7500000000|13954601.0000000000|3227 GLADE SPRINGS DR|HOUSTON|TX|77339|1135410000012|2025-04-16 23:34:06.0000000|KINGWOOD AREA||||NE|||NE|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 43274670822 device in the meter that needs to be replaced. the electric part needs to be repare consumption of meter. please make cc thank you 3227 Glade Springs Dr - 03265437-BA-0.625|Public Works 2500141702|20521827-2500141702|16846 RAPIDCREEK DR HOUSTON TX 77053|29.5824|-95.4646|Service Completed|2025-04-16 18:33:01.0000000|Apr 17 2025 9:16AM|Sewer Wastewater - 20521827-2500141702 - 16846 RAPIDCREEK DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 11:34PM|SW|K|611G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 23:34:26.0000000|3091982.5000000000|13776269.0000000000|16846 RAPIDCREEK DR|HOUSTON|TX|77053|6250040330640907|2025-04-16 23:33:01.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:14:43 AM - Case # 20521827 -2500141702: All investig||Manhole in the back yard overflowing. He wants to know when this issue will be resolved this is a continuous issue|4/17/2025 9:14:43 AM - Case # 20521827 -2500141702: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141701|20521828-2500141701|10418 N NEWPARK DR HOUSTON TX 77041|29.8428|-95.5518|Service Completed|2025-04-16 18:32:14.0000000|Apr 17 2025 8:52AM|Water Main Valve - 20521828-2500141701 - 10418 N NEWPARK DR|Water Main Valve|5 Calendar Days|Apr 21 2025 11:34PM|NW|A|449D|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 23:34:07.0000000|3061489.2500000000|13870111.0000000000|10418 N NEWPARK DR|HOUSTON|TX|77041|1158060030032|2025-04-16 23:32:14.0000000|WESTBRANCH|Spring Branch MD|NWFR106|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW|S|4th Friday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 8:52:12 AM - Case # 20521828 -2500141701: All investig||water valve wont shut off|4/17/2025 8:52:12 AM - Case # 20521828 -2500141701: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141699|2500141699|11415 LEMOND DR HOUSTON TX 77016|29.8864|-95.2912|Routed|2025-04-16 18:30:40.0000000||Missed Garbage Pickup - 2500141699 - 11415 LEMOND DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 23:31:40.0000000|3143565.7500000000|13888472.0000000000|11415 LEMOND DR|HOUSTON|TX|77016|0913940000023|2025-04-16 23:30:40.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/16/2025 6:31:||Citizen states garbage was not serviced. Rubicon states garbage is still on scheduled for 4/15/2025. Please service and update.|Solid Waste Management 2500141698|2500141698|1215 CANDLELIGHT LN HOUSTON 77018|29.8362|-95.4305|Service Completed|2025-04-16 18:30:36.0000000|Apr 17 2025 12:09PM|Liaison Comm - 2500141698 - 1215 CANDLELIGHT LN|Liaison Comm|5 Working Days|Apr 24 2025 1:07PM|NW|C|452F|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 23:33:56.0000000|3099995.7500000000|13868839.0000000000|1215 CANDLELIGHT LN|HOUSTON||77018|0731000170026|2025-04-16 23:30:36.0000000|CENTRAL NORTHWEST||NWTU109|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE|S|3rd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||283897891315Someone came and undented the crushed container but it is cracked. Please replace container.4/16/25citizen is still waiting on a new can bottom left-hand side cracked since feb. need a new can|Container delivery department has been notified. 2500141697|12697061-2500141697|6000 HOLLISTER ST HOUSTON TX 77040|29.8563|-95.5048|Service Completed|2025-04-16 18:30:29.0000000|Apr 17 2025 11:31AM|Pothole - 12697061-2500141697 - 6000-6098 Hollister St|Pothole|EOD Next Business Day|Apr 17 2025 9:00AM|NW|A|410Z|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-16 23:30:29.0000000|3076235.0000000000|13875451.0000000000|6000 HOLLISTER ST|HOUSTON|TX|77040|1149090000003|2025-04-16 23:30:29.0000000|FAIRBANKS / NORTHWEST CROSSING|Near Northwest MD|||NW|||NW|||NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS Warning +++Entered Address: 6000-6098 Hollister StValidated Address: 6000 HOLLISTER ST - Address Id: 371015+++ ADDRESS Warning +++A pot hole about 3 feet wide at the end of the exit at The Park at Hollister townhome community.|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500141695|2500141695|1402 GODWIN ST HOUSTON TX 77023|29.7288|-95.332|No Violation Found|2025-04-16 18:29:19.0000000|Apr 17 2025 5:10PM|Parking Violation - 2500141695 - FOURCADE ST DUMBLE ST|Parking Violation|19 Calendar Days|May 5 2025 11:30PM|NE|I|494X|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 23:30:35.0000000|3132502.0000000000|13830731.0000000000|1402 GODWIN ST|HOUSTON|TX|77023|0542460000001|2025-04-16 23:29:19.0000000|GREATER EASTWOOD|East End MD|SEMO105|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Parking Management||+++ ADDRESS WARNING +++Entered Address: FOURCADE ST DUMBLE STValidated Address: 1402 GODWIN ST - Address Id: 154772+++ ADDRESS WARNING +++vehicles parked on the street NO parking|Parking Management 2500141694|2500141694|7358 BRIEFWAY ST HOUSTON TX 77087|29.6922|-95.2963|Routed|2025-04-16 18:28:40.0000000||Container Repair - 2500141694 - 7358 BRIEFWAY ST|Container Repair|10 Calendar Days|Apr 26 2025 11:30PM|SE|I|535N|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 23:30:16.0000000|3144199.2500000000|13817836.0000000000|7358 BRIEFWAY ST|HOUSTON|TX|77087|0731480010011|2025-04-16 23:28:40.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU107|TUESDAY|SE|SETU-A-04|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Container Repair 4/16/2025 6:30:16 PM||NULL|Solid Waste Management 2500141693|2500141693|2030 S LOCKWOOD DR HOUSTON TX 77023|29.7306|-95.3335|No Violation Found|2025-04-16 18:27:42.0000000|Apr 17 2025 4:56PM|Parking Violation - 2500141693 - 1200 DIEZ ST|Parking Violation|19 Calendar Days|May 5 2025 11:28PM|NE|I|494X|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 23:28:54.0000000|3131713.2500000000|13831383.0000000000|2030 S LOCKWOOD DR|HOUSTON|TX|77023|1402140010001|2025-04-16 23:27:42.0000000|GREATER EASTWOOD|East End MD|||SE|||SE|||SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Parking Management||+++ ADDRESS WARNING +++Entered Address: 1200 DIEZ STValidated Address: 2030 S LOCKWOOD DR - Address Id: 146265+++ ADDRESS WARNING +++1200 diez/trailblazer and tahoe|Parking Management 2500141692|2500141692|2231 STANMORE DR HOUSTON TX 77019|29.7498|-95.4142|Routed|2025-04-16 18:27:00.0000000||Parking Violation - 2500141692 - 2231 STANMORE DR|Parking Violation|19 Calendar Days|May 5 2025 11:32PM|NW|G|492Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 23:32:05.0000000|3106143.3000000000|13837623.2400000000|2231 STANMORE DR|HOUSTON|TX|77019|0601550420009|2025-04-16 23:27:00.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NE|River Oaks Property Owners||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 6:32:05 PM||2231 Stanmore. Brown Chevy Tahoe. Registration sticker 2020. Car has not moved an inch in 9 months. Owner verbally warned by city 45 days ado said it would be moved. Has not. Car was given a citation a week ago and 'scheduled to be towed" per the c|Parking Management 2500141690|2500141690|10214 HIRSCH RD HOUSTON TX 77016|29.8577|-95.3195|Routed|2025-04-16 18:22:58.0000000||City Engineer - 2500141690 - 10214 HIRSCH RD|City Engineer|5 Calendar Days|Apr 22 2025 10:14PM|NE|B|414Y|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-17 22:14:25.0000000|3134928.0000000000|13877765.0000000000|10214 HIRSCH RD|HOUSTON|TX|77016|0760430030037|2025-04-16 23:22:58.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|HPC CityEngineer|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Assigned to Mobility inspection team on 4/18/2025||street have been blocked off for the past 6month (section of the street) citizen need to know how much longer the construction will be in progress please contact the citizen 8322356145 cross street parker rd citizen have to make a detours|Public Works 2500141689|20521826-2500141689|3122 JUNEGRASS CT HOUSTON TX 77345|30.0835|-95.1737|Routed - Integrated|2025-04-16 18:21:09.0000000||Water Leak - 20521826-2500141689 - 3122 JUNEGRASS CT|Water Leak|10 Calendar Days|Apr 26 2025 11:22PM|GNEHSA|E|297Q|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 23:22:30.0000000|3178455.5000000000|13961326.0000000000|3122 JUNEGRASS CT|HOUSTON|TX|77345|1197080050021|2025-04-16 23:21:09.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:18:49||3122 junegrass|Public Works 2500141688|2500141688|11059 LANDSBURY CIR HOUSTON TX 77099|29.6601|-95.5743|Routed|2025-04-16 18:20:01.0000000||Missed Garbage Pickup - 2500141688 - 11059 LANDSBURY CIR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 23:21:00.0000000|3056314.7500000000|13803481.0000000000|11059 LANDSBURY CIR|HOUSTON|TX|77099|1126790000022|2025-04-16 23:20:01.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/16/2025 6:21:00||whole area has not been serviced.|Solid Waste Management 2500141686|12697060-2500141686|7903 AIRPORT BLVD HOUSTON TX 77061|29.6579|-95.2767|Service Completed|2025-04-16 18:16:10.0000000|Apr 17 2025 10:59AM|Pothole - 12697060-2500141686 - AIRPORT BLVD BROADWAY ST|Pothole|EOD Next Business Day|Apr 17 2025 9:00AM|SE|I|575B|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-16 23:20:06.0000000|3150904.2500000000|13805648.0000000000|7903 AIRPORT BLVD|HOUSTON|TX|77061|none|2025-04-16 23:16:10.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SE|||SE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: AIRPORT BLVD BROADWAY STValidated Address: 7903 AIRPORT BLVD - Address Id: 1975283+++ ADDRESS WARNING +++on Airport blvd left lane only turning onto Broadway|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repairs have been completed 2500141685|33615-2500141685|1117 PRAIRIE ST HOUSTON TX 77002|29.7601|-95.3603|Routed - Integrated|2025-04-16 18:14:03.0000000||Fire Code Complaint - 33615-2500141685 - 1117 PRAIRIE ST|Fire Code Complaint|4 Calendar Days|Apr 20 2025 11:22PM|NW|H|493M|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-16 23:22:07.0000000|3123128.0000000000|13841871.0000000000|1117 PRAIRIE ST|HOUSTON|TX|77002|0010460000001|2025-04-16 23:14:03.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Fire Code Complaint 4/16/2025 6:22:07 PM||citizen went out to the fire exit door to go down to the stairs but the stairway was block by some furniture please contact the citizen|Houston Fire Department 2500141684|307213-2500141684|4848 MAIN ST HOUSTON TX 77002|29.7307|-95.3861|Routed - Integrated|2025-04-16 18:08:40.0000000||Nuisance On Property - 307213-2500141684 - 4848 main street|Nuisance On Property|180 Working Days|Jan 7 2026 2:42PM|SW|C|493W|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-17 13:42:14.0000000|3115273.5000000000|13830946.0000000000|4848 MAIN ST|HOUSTON|TX|77002|0331910000006|2025-04-16 23:08:40.0000000|UNIVERSITY PLACE|Midtown MD|SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|Schnedria Gilbert-Hines created Nuisance On Property 4/17/2025||+++ ADDRESS WARNING +++Entered Address: 4848 main streetValidated Address: 4848 MAIN ST - Address Id: 1414+++ ADDRESS WARNING +++The vacant lot at the northeast corner of Rosedale Street and Main Street (7700(zzz) has numerous people camping tents and a trem|Neighborhoods 2500141683|20521825-2500141683|2117 MCKEE ST HOUSTON 77009|29.7812|-95.3525|Routed - Integrated|2025-04-16 18:07:53.0000000||Sewer Wastewater - 20521825-2500141683 - 2117 MCKEE ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 11:09PM|NE|H|493D|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-16 23:09:08.0000000|3125359.7500000000|13849640.0000000000|2117 MCKEE ST|HOUSTON||77009|0230110000013|2025-04-16 23:07:53.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 13:50:55||NULL|Public Works 2500141682|12697059-2500141682|2150 WESTHEIMER RD HOUSTON TX 77098|29.7426|-95.4131|Service Completed|2025-04-16 18:07:35.0000000|Apr 18 2025 8:29AM|Traffic Signal Maintenance - 12697059-2500141682 - WESTHEIMER RD GREENBRIAR DR|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 11:09PM|SW|G|492U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 23:09:49.0000000|3106512.2500000000|13835044.0000000000|2150 WESTHEIMER RD|HOUSTON|TX|77098|0560220020001|2025-04-16 23:07:35.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... REPAIRS||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD GREENBRIAR DRValidated Address: 2150 WESTHEIMER RD - Address Id: 625861+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :REPAIRS COMPLETED 2500141681|12697057-2500141681|1801 ELLA BLVD HOUSTON TX 77008|29.802|-95.4304|Service Completed|2025-04-16 18:06:20.0000000|Apr 16 2025 6:46PM|Traffic Signal Maintenance - 12697057-2500141681 - 1801 ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 11:07PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 23:07:37.0000000|3100426.7500000000|13856437.0000000000|1801 ELLA BLVD|HOUSTON|TX|77008|1323370010001|2025-04-16 23:06:20.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||all teh traffic lights are stuck on red|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12697023. 2500141680|12697058-2500141680|5896 WESTHEIMER RD HOUSTON TX 77057|29.7378|-95.4843|Service Completed|2025-04-16 18:05:53.0000000|Apr 16 2025 6:49PM|Traffic Signal Maintenance - 12697058-2500141680 - WESTHEIMER RD FOUNTAIN VIEW DR|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 11:06PM|SW|G|491T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 23:06:48.0000000|3084077.5000000000|13832637.0000000000|5896 WESTHEIMER RD|HOUSTON|TX|77057|none|2025-04-16 23:05:53.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD FOUNTAIN VIEW DRValidated Address: 5896 WESTHEIMER RD - Address Id: 2032380+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12697054. 2500141679|2500141679|10210 LANDSBURY DR HOUSTON TX 77099|29.6655|-95.5732|Routed|2025-04-16 18:04:35.0000000||Missed Garbage Pickup - 2500141679 - 10210 LANDSBURY DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 23:10:34.0000000|3056603.0000000000|13805446.0000000000|10210 LANDSBURY DR|HOUSTON|TX|77099|1189210020010|2025-04-16 23:04:35.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Garbage Pickup 4/16/2025 6:10:3||10210 LANDSBURY DR/ street missedg|Solid Waste Management 2500141678|20521824-2500141678|16602 SIDONIE DR HOUSTON TX 77053|29.5831|-95.4478|Service Completed|2025-04-16 18:04:34.0000000|Apr 18 2025 3:54PM|Water Leak - 20521824-2500141678 - 16602 SIDONIE DR|Water Leak|10 Calendar Days|Apr 26 2025 11:06PM|SW|K|611D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 23:06:27.0000000|3097330.5000000000|13776713.0000000000|16602 SIDONIE DR|HOUSTON|TX|77053|2545030030150907|2025-04-16 23:04:34.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 3:53:50 PM - Case # 20521824 -2500141678: All investig||Citizen has question about how meter is being checked or read while flooded? Please have Supervisor make contact with Ms. Jones at xxx-xxx-xxxx.|4/18/2025 3:53:50 PM - Case # 20521824 -2500141678: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141677|12697055-2500141677|2655 S VOSS RD HOUSTON TX 77057|29.7376|-95.5009|Service Completed|2025-04-16 18:03:37.0000000|Apr 16 2025 6:47PM|Traffic Signal Maintenance - 12697055-2500141677 - WESTHEIMER RD S VOSS RD|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 11:04PM|SW|G|490V|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 23:04:32.0000000|3078808.7500000000|13832422.0000000000|2655 S VOSS RD|HOUSTON|TX|77057|none|2025-04-16 23:03:37.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD S VOSS RDValidated Address: 2655 S VOSS RD - Address Id: 2029246+++ ADDRESS WARNING +++westheimer and voss|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12697050. 2500141676|2500141676|1035 NASHUA ST HOUSTON TX 77008|29.7901|-95.4127|Routed|2025-04-16 18:02:56.0000000||Missed Heavy Trash Pickup - 2500141676 - 1035 NASHUA ST|Missed Heavy Trash Pickup|7 Working Days|Apr 28 2025 1:07PM|NW|C|452Y|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 23:07:59.0000000|3106153.4700000000|13852271.7900000000|1035 NASHUA ST|HOUSTON|TX|77008|0771820140031|2025-04-16 23:02:56.0000000|LAZYBROOK / TIMBERGROVE||NWTH110|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/16/2025 6:07:59||No bulk trash pick up last 2 cycles. 1035 Nashua Street and surrounding areas|Solid Waste Management 2500141675|12697056-2500141675|8816 BROADWAY ST HOUSTON TX 77061|29.66|-95.2768|Service Completed|2025-04-16 18:01:08.0000000|Apr 17 2025 11:03AM|Street Condition - 12697056-2500141675 - 8900 BROADWAY ST|Street Condition|30 Calendar Days|May 16 2025 11:03PM|SE|I|575B|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 23:03:17.0000000|3150733.7500000000|13806371.0000000000|8816 BROADWAY ST|HOUSTON|TX|77061|none|2025-04-16 23:01:08.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SE|||SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: 8900 BROADWAY STValidated Address: 8816 BROADWAY ST - Address Id: 2023078+++ ADDRESS WARNING +++right turn lane// SINKHOLE FORMINGAirport Blvd Broadway St// this is causing damage to vehicles|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate of Dynamic365 Case Id 2500141686. Location : AIRPORT BLVD BROADWAY ST HOUSTON 77061 2500141674|12697094-2500141674|13042 RICHMOND AVE HOUSTON 77082|29.7283|-95.6183|Service Completed|2025-04-16 18:01:04.0000000|Apr 18 2025 9:57AM|Street Condition - 12697094-2500141674 - 13042 RICHMOND AVE|Street Condition|30 Calendar Days|May 17 2025 11:51AM|SW|F|488Y|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-17 11:51:52.0000000|3041647.2500000000|13827881.0000000000|13042 RICHMOND AVE|HOUSTON||77082|1143220120013|2025-04-16 23:01:04.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||PER DWO INSPECTOR TOMMY PRICE>> The given address has a potholes directly in front of the home. The main sits in the median and there are no signs of a water leak. Listened to the inlets and you can not hear any water. Please refer this to TDO and make a s|Resolution :52. Large Pothole CompletedClose Comments :((zzz) repair have been completed 8x5. 2500141672|2500141672|2601 WHITNEY ST HOUSTON TX 77006|29.7467|-95.3873|Routed|2025-04-16 18:00:02.0000000||Parking Violation - 2500141672 - 2600 WHITNEY ST|Parking Violation|19 Calendar Days|May 5 2025 11:01PM|NW|C|493S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 23:01:15.0000000|3114733.2500000000|13836696.0000000000|2601 WHITNEY ST|HOUSTON|TX|77006|none|2025-04-16 23:00:02.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Parking Violation 4/16/2025 6:01:15 P||+++ ADDRESS WARNING +++Entered Address: 2600 WHITNEY STValidated Address: 2601 WHITNEY ST - Address Id: 2052373+++ ADDRESS WARNING +++|Parking Management 2500141671|2500141671|5540 KANSAS ST HOUSTON TX 77007|29.7822|-95.4219|Routed|2025-04-16 17:59:15.0000000||Missed Recycling Pickup - 2500141671 - 5540 Kansas St|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|NW|C|492C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 22:59:15.0000000|3103329.2500000000|13849312.0000000000|5540 KANSAS ST|HOUSTON|TX|77007|0102250000694|2025-04-16 22:59:15.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Resubmitting this request as it was incorrectly closed out. Recycling pick up is a week late now.whole block on Kansas St was missed|Solid Waste Management 2500141670|2500141670|3303 KNOLL WEST DR HOUSTON 77082|29.727|-95.6116|Routed|2025-04-16 17:59:08.0000000||SWM Escalation - 2500141670 - 3303 KNOLL WEST DR|SWM Escalation|3 Working Days|Apr 22 2025 1:07PM|SW|F|488Y|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 23:00:00.0000000|3043758.2500000000|13827440.0000000000|3303 KNOLL WEST DR|HOUSTON||77082|1118840000015|2025-04-16 22:59:08.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created SWM Escalation 4/16/2025 6:00:00 PM||Has holes at the bottom of the container|Solid Waste Management 2500141669|20521823-2500141669|6237 MEADOW LAKE LN HOUSTON TX 77057|29.7431|-95.4941|Service Completed|2025-04-16 17:58:27.0000000|Apr 16 2025 6:44PM|Water Leak - 20521823-2500141669 - 6237 MEADOW LAKE LN|Water Leak|10 Calendar Days|Apr 26 2025 11:00PM|SW|G|491S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 23:00:23.0000000|3080879.5000000000|13834391.0000000000|6237 MEADOW LAKE LN|HOUSTON|TX|77057|0820070000178|2025-04-16 22:58:27.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:44:14 PM - Case # 20521823 -2500141669: The case you||Caller said there is still a leak in the same spot. He was told by an inspector that the wrong part was used for the 1st repair. Please provide an update because his last report was closed.|4/16/2025 6:44:14 PM - Case # 20521823 -2500141669: The case you reported is closed after research. 2500141668|2500141668|11122 VISTA NORTE CT HOUSTON TX 77076|29.8641|-95.3734|Service Completed|2025-04-16 17:57:52.0000000|Apr 18 2025 11:52AM|Building Code Violation - 2500141668 - 11122 VISTA NORTE CT|Building Code Violation|7 Calendar Days|Apr 23 2025 10:59PM|NE|H|413Y|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 22:59:07.0000000|3117791.0000000000|13879541.0000000000|11122 VISTA NORTE CT|HOUSTON|TX|77076|1185340010073|2025-04-16 22:57:52.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO115|MONDAY|NE|NWMO-B-06|MONDAY-B|NW|S|3rd Monday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|I called the complainant for additional information I called th||Citizen received orange notice regarding plumbing but no contact information was included. Please contact Ms. Pena regarding notice left from Building Code for this address at xxx-xxx-xxxx.|I called the complainant for additional information I called the complainant the reason for her 311 complaint was that a red tag had been placed in error there was an address mix-up. She just wanted to know if she could remove the red tag. I told her sh 2500141667|2500141667|7515 FONDREN RD HOUSTON TX 77074|29.6979|-95.5145|Service Completed|2025-04-16 17:57:44.0000000|Apr 18 2025 2:46PM|Water/Sewer/Drainage Billing - 2500141667 - 7515 FONDREN RD|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 10:58PM|SW|J|530L|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-16 22:58:29.0000000|3074897.0000000000|13817786.0000000000|7515 FONDREN RD|HOUSTON|TX|77074|0882370000013|2025-04-16 22:57:44.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Water sewer drainage case #2500141667 is now closed. An email wa||Hello All I have attached Four images captured by the security cameras from April 11 2025 to today April 14 2025 (currently) documenting the continued presence of the OneOk Company commercial white pickup truck.Please ensure the DRT unit issues a citati|Water sewer drainage case #2500141667 is now closed. An email was sent to 311 to create a case for the Houston Police Department. 2500141666|2500141666|5807 NEW ENDINGS CT HOUSTON TX 77048|29.6282|-95.3307|Routed|2025-04-16 17:57:36.0000000||Recycling Cart Repair - 2500141666 - 5807 NEW ENDINGS CT|Recycling Cart Repair|14 Calendar Days|Apr 30 2025 10:59PM|SE|D|574K|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-16 22:59:25.0000000|3134025.7500000000|13794253.0000000000|5807 NEW ENDINGS CT|HOUSTON|TX|77048|1371770010017|2025-04-16 22:57:36.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Recycling Cart Repair 4/16/2025 5:59:25 PM||green box in yard|Solid Waste Management 2500141665|2500141665|7707 DEL REY LN HOUSTON TX 77071|29.6706|-95.5129|Service Completed|2025-04-16 17:57:13.0000000|Apr 17 2025 7:02AM|Recycling Participation NEW - 2500141665 - 7707 DEL REY LN|Recycling Participation NEW|24 Calendar Days|May 10 2025 10:57PM|SW|K|530U|Solid Waste Management|Recycling|Recycling Participation NEW|1|Resolved|2025-04-16 22:57:54.0000000|3075699.0000000000|13807868.0000000000|7707 DEL REY LN|HOUSTON|TX|77071|1010220000045|2025-04-16 22:57:13.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Unable to deliver containers due to SWM not servicing community||7707 DEL REY LN1751-2560-1443|Unable to deliver containers due to SWM not servicing community 2500141664|20521820-2500141664|2513 SHAKESPEARE ST HOUSTON TX 77030|29.714|-95.4176|Routed - Integrated|2025-04-16 17:56:16.0000000||Water Leak - 20521820-2500141664 - 2513 SHAKESPEARE ST|Water Leak|10 Calendar Days|Apr 26 2025 10:57PM|SW|C|532C|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 22:57:07.0000000|3105461.5000000000|13824557.0000000000|2513 SHAKESPEARE ST|HOUSTON|TX|77030|0641690020004|2025-04-16 22:56:16.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:14:39||2513 Shakespeare St: water main leaking.|Public Works 2500141663|2500141663|7707 DEL REY LN HOUSTON TX 77071|29.6706|-95.5129|Service Completed|2025-04-16 17:56:10.0000000|Apr 17 2025 7:01AM|New Resident Container - 2500141663 - 7707 DEL REY LN|New Resident Container|12 Calendar Days|Apr 28 2025 10:56PM|SW|K|530U|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-16 22:56:55.0000000|3075699.0000000000|13807868.0000000000|7707 DEL REY LN|HOUSTON|TX|77071|1010220000045|2025-04-16 22:56:10.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Unable to deliver containers due to SWM not servicing community||7707 DEL REY LN1751-2560-1443|Unable to deliver containers due to SWM not servicing community 2500141661|2500141661|8053 RITZ ST HOUSTON TX 77028|29.8267|-95.2791|Routed|2025-04-16 17:55:24.0000000||Recycling Participation NEW - 2500141661 - 8053 RITZ ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 10:56PM|NE|B|455K|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 22:56:03.0000000|3148102.7500000000|13866909.0000000000|8053 RITZ ST|HOUSTON|TX|77028|0901840000034|2025-04-16 22:55:24.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Recycling Participation NEW 4/16/2025 5||8053 RITZ ST UNIT B 77028WB#|Solid Waste Management 2500141659|20521821-2500141659|5807 NEW ENDINGS CT HOUSTON TX 77048|29.6282|-95.3307|Service Completed|2025-04-16 17:55:03.0000000|Apr 17 2025 11:54AM|Water Leak - 20521821-2500141659 - 5807 NEW ENDINGS CT|Water Leak|10 Calendar Days|Apr 26 2025 10:57PM|SE|D|574K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 22:57:03.0000000|3134025.7500000000|13794253.0000000000|5807 NEW ENDINGS CT|HOUSTON|TX|77048|1371770010017|2025-04-16 22:55:03.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:53:07 AM - Case # 20521821 -2500141659: An investig||green box in yard leakingon side of house|4/17/2025 11:53:07 AM - Case # 20521821 -2500141659: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141658|20521822-2500141658|10208 IRVINGTON BLVD HOUSTON TX 77076|29.8541|-95.3622|Service Completed|2025-04-16 17:54:33.0000000|Apr 16 2025 7:08PM|Water Service - 20521822-2500141658 - 10208 IRVINGTON BLVD|Water Service|2 Calendar Days|Apr 18 2025 10:57PM|NE|H|453C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:57:01.0000000|3121466.5000000000|13876017.0000000000|10208 IRVINGTON BLVD|HOUSTON|TX|77076|0750700390403|2025-04-16 22:54:33.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 7:07:04 PM - Case # 20521822 -2500141658: All investig||citizen do not have any water pwe workers was out fixing on water leak by the sidewalk but do not turn back on the citizen water please contact the citizen 8327243137|4/16/2025 7:07:04 PM - Case # 20521822 -2500141658: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141657|2500141657|8053 RITZ ST HOUSTON TX 77028|29.8267|-95.2791|Routed|2025-04-16 17:53:13.0000000||New Resident Container - 2500141657 - 8053 RITZ ST|New Resident Container|12 Calendar Days|Apr 28 2025 10:55PM|NE|B|455K|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 22:55:15.0000000|3148102.7500000000|13866909.0000000000|8053 RITZ ST|HOUSTON|TX|77028|0901840000034|2025-04-16 22:53:13.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created New Resident Container 4/16/2025 5:55:1||NULL|Solid Waste Management 2500141655|2500141655|STOVER ST HOUSTON TX 77075|29.615|-95.2448|Routed|2025-04-16 17:51:19.0000000||Parking Violation - 2500141655 - STOVER ST|Parking Violation|19 Calendar Days|May 5 2025 10:56PM|SE|I|576S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 22:56:21.0000000|3161493.0500000000|13790242.1800000000|STOVER ST|HOUSTON|TX|77075|0941230000001|2025-04-16 22:51:19.0000000|SOUTH BELT / ELLINGTON||SETH121|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW||2nd Friday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 5:56:21 PM||trailer parked out in street|Parking Management 2500141654|2500141654|2608 WHITNEY ST HOUSTON TX 77006|29.7461|-95.3875|Routed|2025-04-16 17:51:10.0000000||Parking Violation - 2500141654 - 2608 Whitney St|Parking Violation|19 Calendar Days|May 5 2025 10:51PM|SW|C|493S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 22:51:10.0000000|3114641.2500000000|13836532.0000000000|2608 WHITNEY ST|HOUSTON|TX|77006|0261280000013|2025-04-16 22:51:10.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Van abandoned for more than 7 days|Parking Management 2500141653|2500141653|4304 CRANE ST HOUSTON TX 77026|29.7966|-95.3266|Service Completed|2025-04-16 17:50:22.0000000|Apr 18 2025 2:22PM|Dangerous Commercial Building - 2500141653 - 4304 CRANE ST|Dangerous Commercial Building|10 Calendar Days|Apr 26 2025 10:55PM|NE|B|454X|Public Works|Houston Permitting Center|Dangerous Commercial Building|1|Resolved|2025-04-16 22:55:33.0000000|3133399.2500000000|13855494.0000000000|4304 CRANE ST|HOUSTON|TX|77026|0680290010002|2025-04-16 22:50:22.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-08|FRIDAY-B|NE|S|1st Thursday|NE|HPC DangerousComBldg|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|site visited notice posted follow up scheduled.||trash and debris all over vacant-unsecured property// fence was tore down neighbor states a danger to surrounding neighbors/homes|site visited notice posted follow up scheduled. 2500141652|2500141652|2015 BRANARD ST HOUSTON TX 77098|29.7366|-95.4087|Routed|2025-04-16 17:50:20.0000000||Missed Yard Waste Pickup - 2500141652 - 2015 BRANARD ST|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 10:00PM|SW|C|492V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 22:53:08.0000000|3108034.7500000000|13832864.0000000000|2015 BRANARD ST|HOUSTON|TX|77098|0561230000012|2025-04-16 22:50:20.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Yard Waste Pickup 4/16/2025 5:53||2015 BRANARD ST/citizen feels as if he being discriminated against stated everyone is being serviced on street except him|Solid Waste Management 2500141651|12697054-2500141651|WESTHEIMER RD FOUNTAIN VIEW DR HOUSTON TX 77057|29.7378|-95.4843|Service Completed|2025-04-16 17:49:59.0000000|Apr 17 2025 7:05AM|Traffic Signal Maintenance - 12697054-2500141651 - WESTHEIMER RD FOUNTAIN VIEW DR|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 10:55PM|SW|G|491T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 22:55:01.0000000|3084077.4300000000|13832637.1700000000|WESTHEIMER RD FOUNTAIN VIEW DR|HOUSTON|TX|77057|none|2025-04-16 22:49:59.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||Westheimer and fountain view|Resolution :38. Task CompletedClose Comments :Intersection is working at this time. 2500141650|2500141650|11106 MONTVERDE LN HOUSTON TX 77099|29.6547|-95.5757|Service Completed|2025-04-16 17:49:24.0000000|Apr 17 2025 12:06PM|Liaison Comm - 2500141650 - 11106 MONTVERDE LN|Liaison Comm|5 Working Days|Apr 24 2025 1:07PM|SW|F|569B|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 22:51:08.0000000|3055931.5000000000|13801516.0000000000|11106 MONTVERDE LN|HOUSTON|TX|77099|1023750000014|2025-04-16 22:49:24.0000000|ALIEF||SWMO104|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||case overdue|Container delivery department has been notified. 2500141649|2500141649|7900 WINGO ST HOUSTON TX 77055|29.7971|-95.4872|Routed|2025-04-16 17:49:08.0000000||Parking Violation - 2500141649 - 7900 WINGO ST|Parking Violation|19 Calendar Days|May 5 2025 10:54PM|NW|A|451W|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 22:54:11.0000000|3082452.1400000000|13854129.1800000000|7900 WINGO ST|HOUSTON|TX|77055|none|2025-04-16 22:49:08.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE||4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 5:54:11 PM||VEHICLES PARKING ON THE WRONG SIDE OF THE ROAD|Parking Management 2500141648|307206-2500141648|601 WAYSIDE DR HOUSTON TX 77011|29.7406|-95.305|Routed - Integrated|2025-04-16 17:47:41.0000000||Nuisance On Property - 307206-2500141648 - 601 WAYSIDE DR|Nuisance On Property|180 Working Days|Jan 6 2026 11:00PM|NE|I|494V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 22:49:07.0000000|3140883.7500000000|13835347.0000000000|601 WAYSIDE DR|HOUSTON|TX|77011|0390320000001|2025-04-16 22:47:41.0000000|MAGNOLIA PARK|East End MD|SEMO108|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Wednesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Nuisance On Property 4/16/2025 5:49:07||junk out and inside the gate of warehouse along Avenue F|Neighborhoods 2500141647|20521819-2500141647|2119 LEELAND ST HOUSTON TX 77003|29.7465|-95.3583|Routed - Integrated|2025-04-16 17:45:59.0000000||Water Main Valve - 20521819-2500141647 - 2119 LEELAND ST|Water Main Valve|5 Calendar Days|Apr 21 2025 10:47PM|SE|I|493V|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-16 22:47:42.0000000|3123915.5000000000|13836976.0000000000|2119 LEELAND ST|HOUSTON|TX|77003|0020410000001|2025-04-16 22:45:59.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:12:48||Plumber having issues locating the valve at Leeland House Restaurant. Meter located on Hutchins st. Requesting locating help and turn off. Please make contact prior to arrival xxx-xxx-xxxx.|Public Works 2500141646|2500141646|4015 ESSEX LN HOUSTON 77027|29.7395|-95.4464|Service Completed|2025-04-16 17:45:17.0000000|Apr 17 2025 12:02PM|Liaison Comm - 2500141646 - 4015 ESSEX LN|Liaison Comm|5 Working Days|Apr 24 2025 1:07PM|SW|G|492S|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 22:47:26.0000000|3096028.0000000000|13833543.0000000000|4015 ESSEX LN|HOUSTON||77027|0750750040048|2025-04-16 22:45:17.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||4015 Essex Ln: 200838761241citizen is still waiting for a new can cannot not be repaired|Container delivery department has been notified. 2500141645|2500141645|2214 HOSKINS DR HOUSTON TX 77080|29.8125|-95.5221|Routed|2025-04-16 17:44:56.0000000||Building Code Violation - 2500141645 - 2214 HOSKINS DR|Building Code Violation|7 Calendar Days|Apr 23 2025 10:47PM|NW|A|450Q|Public Works|Houston Permitting Center|Building Code Violation|0|Active|2025-04-16 22:47:05.0000000|3071232.5000000000|13859375.0000000000|2214 HOSKINS DR|HOUSTON|TX|77080|0751250000130|2025-04-16 22:44:56.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Resident at this address is placing dirt on property and making her 2207 bauer unit A to flood when it rains. Please make contact with Mrs. Sanchez|Public Works 2500141644|12697051-2500141644|6888 BELLAIRE BLVD HOUSTON TX 77074|29.705|-95.5044|Service Completed|2025-04-16 17:44:22.0000000|Apr 18 2025 12:47PM|Street Hazard - 12697051-2500141644 - BELLAIRE BLVD BINTLIFF DR|Street Hazard|10 Calendar Days|Apr 26 2025 10:47PM|SW|J|530H|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 22:47:34.0000000|3078022.7500000000|13820538.0000000000|6888 BELLAIRE BLVD|HOUSTON|TX|77074|none|2025-04-16 22:44:22.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: BELLAIRE BLVD BINTLIFF DRValidated Address: 6888 BELLAIRE BLVD - Address Id: 2113887+++ ADDRESS WARNING +++large parts of the cement on the curb is broken and missing near pedestrian crossing stop also next to the|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500141643|12697052-2500141643|SAN FELIPE ST W LOOP FWY S HOUSTON TX 77027|29.7478|-95.4569|Routed - Integrated|2025-04-16 17:44:09.0000000||Traffic Signals - 12697052-2500141643 - SAN FELIPE ST W LOOP FWY S|Traffic Signals|22 Calendar Days|May 8 2025 10:49PM|NW|G|491R|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-16 22:49:10.0000000|3092921.4700000000|13836333.5600000000|SAN FELIPE ST W LOOP FWY S|HOUSTON|TX|77027|1147960050001|2025-04-16 22:44:09.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NW|||NE||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signals 4/16/2025 5:49:10 PM||LIGHTS ARE NOT FLOWING CORRECTLY TRAFFIC IS NOT CORDINATING WITH THE LIGHT AT SAN FELIPE AND POST OAK PARK. TRAFFIC IS GETTIN GBACKED UP|Public Works 2500141642|12697053-2500141642|5663 WESTHEIMER RD HOUSTON TX 77056|29.7379|-95.4766|Service Completed|2025-04-16 17:43:39.0000000|Apr 17 2025 7:09AM|Traffic Signal Maintenance - 12697053-2500141642 - WESTHEIMER RD CHIMNEY ROCK RD|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 10:47PM|SW|J|491T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 22:47:20.0000000|3086533.5000000000|13832618.0000000000|5663 WESTHEIMER RD|HOUSTON|TX|77056|0450010000157|2025-04-16 22:43:39.0000000|GREATER UPTOWN||||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD CHIMNEY ROCK RDValidated Address: 5663 WESTHEIMER RD - Address Id: 1935067+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :Intersection is working at this time. 2500141641|20521818-2500141641|5700 RICHMOND AVE HOUSTON TX 77057|29.732|-95.4787|Service Completed|2025-04-16 17:43:03.0000000|Apr 16 2025 5:50PM|Water Service - 20521818-2500141641 - 5700 RICHMOND AVE|Water Service|2 Calendar Days|Apr 18 2025 10:43PM|SW|J|491X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:43:32.0000000|3085889.7500000000|13830537.0000000000|5700 RICHMOND AVE|HOUSTON|TX|77057|0731870000043|2025-04-16 22:43:03.0000000|MID WEST|Harris County PID#2|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:50:12 PM - Case # 20521818 -2500141641: Dear Custome||NULL|4/16/2025 5:50:12 PM - Case # 20521818 -2500141641: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141640|2500141640|10420 EASTEX FWY HOUSTON TX 77093|29.8633|-95.3322|Routed|2025-04-16 17:43:02.0000000||Parking Violation - 2500141640 - 10420 EASTEX FWY|Parking Violation|19 Calendar Days|May 5 2025 10:48PM|NE|B|414X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 22:48:05.0000000|3130857.4000000000|13879654.4300000000|10420 EASTEX FWY|HOUSTON|TX|77093|0791150060001|2025-04-16 22:43:02.0000000|EASTEX - JENSEN AREA|Greater Northside MD|||NE|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 5:48:05 PM||Abandoned RV|Parking Management 2500141639|2500141639|11003 LANDSBURY CIR HOUSTON TX 77099|29.6597|-95.5746|Routed|2025-04-16 17:43:00.0000000||Missed Garbage Pickup - 2500141639 - 11003 LANDSBURY CIR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 22:47:28.0000000|3056215.0000000000|13803331.0000000000|11003 LANDSBURY CIR|HOUSTON|TX|77099|1126790000018|2025-04-16 22:43:00.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/16/2025 5:47:||entire street was not serviced.|Solid Waste Management 2500141638|12697050-2500141638|2655 S VOSS RD HOUSTON TX 77063|29.7375|-95.501|Service Completed|2025-04-16 17:42:53.0000000|Apr 17 2025 7:11AM|Traffic Signal Maintenance - 12697050-2500141638 - 2700 HILLCROFT AVE|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 10:44PM|SW|G|490V|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 22:44:23.0000000|3078808.7500000000|13832422.0000000000|2655 S VOSS RD|HOUSTON|TX|77063|none|2025-04-16 22:42:53.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||+++ ADDRESS WARNING +++Entered Address: 2700 HILLCROFT AVEValidated Address: 2655 S VOSS RD - Address Id: 2029246+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :Intersection is working at this time. 2500141637|12697049-2500141637|5422 QUAIL COVE LN HOUSTON TX 77053|29.5857|-95.4691|Routed - Integrated|2025-04-16 17:40:57.0000000||Street Hazard - 12697049-2500141637 - 5422 QUAIL COVE LN|Street Hazard|10 Calendar Days|Apr 26 2025 10:43PM|SW|K|611C|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-16 22:43:14.0000000|3090534.5000000000|13777440.0000000000|5422 QUAIL COVE LN|HOUSTON|TX|77053|5857000010380907|2025-04-16 22:40:57.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 12:51:33||behind this address|Public Works 2500141636|12697047-2500141636|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-16 17:39:22.0000000|Apr 16 2025 5:57PM|Traffic Signal Maintenance - 12697047-2500141636 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 10:40PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 22:40:30.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-16 22:39:22.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: W T C JESTER BLVD ELLA BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12697023. 2500141635|20521816-2500141635|1920 HAWTHORNE ST HOUSTON TX 77098|29.7421|-95.4079|Service Completed|2025-04-16 17:37:00.0000000|Apr 17 2025 2:40PM|Water Service - 20521816-2500141635 - 1920 HAWTHORNE ST|Water Service|2 Calendar Days|Apr 18 2025 10:37PM|SW|C|492V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:37:39.0000000|3108234.5000000000|13834891.0000000000|1920 HAWTHORNE ST|HOUSTON|TX|77098|0542190000010|2025-04-16 22:37:00.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:40:05 PM - Case # 20521816 -2500141635: Dear Custome||NULL|4/17/2025 2:40:05 PM - Case # 20521816 -2500141635: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141634|2500141634|7719 BELLERIVE DR HOUSTON TX 77036|29.7131|-95.5225|Routed|2025-04-16 17:34:57.0000000||Missed Recycling Pickup - 2500141634 - 7719 BELLERIVE DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|J|530B|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 22:35:30.0000000|3072174.7500000000|13823235.0000000000|7719 BELLERIVE DR|HOUSTON|TX|77036|0931300000006|2025-04-16 22:34:57.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Recycling Pickup 4/16/2025 5:35:30 P||would like supervisor contact regarding inconsistent service|Solid Waste Management 2500141632|12697048-2500141632|BELLAIRE BLVD PELLA DR HOUSTON TX 77036|29.705|-95.5425|Routed - Integrated|2025-04-16 17:33:46.0000000||Traffic Signals - 12697048-2500141632 - BELLAIRE BLVD PELLA DR|Traffic Signals|22 Calendar Days|May 8 2025 10:38PM|SW|J|530E|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-16 22:38:50.0000000|3065978.7800000000|13820147.9000000000|BELLAIRE BLVD PELLA DR|HOUSTON|TX|77036|none|2025-04-16 22:33:46.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||No light please turn on|Public Works 2500141631|20521814-2500141631|1720 BANKS ST HOUSTON TX 77098|29.7299|-95.4032|Service Completed|2025-04-16 17:32:11.0000000|Apr 18 2025 2:24PM|Water Leak - 20521814-2500141631 - 1720 BANKS ST|Water Leak|10 Calendar Days|Apr 26 2025 10:32PM|SW|C|492Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 22:32:48.0000000|3109859.5000000000|13830476.0000000000|1720 BANKS ST|HOUSTON|TX|77098|0562510010006|2025-04-16 22:32:11.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/18/2025 2:22:57 PM - Case # 20521814 -2500141631: An investiga||Water leak at main water box- 1720 Banks St.|4/18/2025 2:22:57 PM - Case # 20521814 -2500141631: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141630|20521815-2500141630|16239 CORSAIR RD HOUSTON TX 77053|29.5908|-95.4808|Service Completed|2025-04-16 17:32:08.0000000|Apr 17 2025 12:22PM|Water Leak - 20521815-2500141630 - 16239 CORSAIR RD|Water Leak|10 Calendar Days|Apr 26 2025 10:32PM|SW|K|611B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 22:32:52.0000000|3086752.5000000000|13779165.0000000000|16239 CORSAIR RD|HOUSTON|TX|77053|6200030170030907|2025-04-16 22:32:08.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:22:33 PM - Case # 20521815 -2500141630: An investig||NULL|4/17/2025 12:22:33 PM - Case # 20521815 -2500141630: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141629|2500141629|6427 HARCOURT DR HOUSTON TX 77016|29.875|-95.2933|Service Completed|2025-04-16 17:31:43.0000000|Apr 17 2025 8:32AM|Missed Recycling Pickup - 2500141629 - 6427 HARCOURT DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|NE|B|415S|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 22:33:21.0000000|3143035.2500000000|13884316.0000000000|6427 HARCOURT DR|HOUSTON|TX|77016|1043510000044|2025-04-16 22:31:43.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-05|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by C'Ne Roberts. Notes: not service week||swm driver missed entire side of the address above|Completed by C'Ne Roberts. Notes: not service week 2500141628|20521817-2500141628|5700 RICHMOND AVE HOUSTON TX 77057|29.732|-95.4787|Service Completed|2025-04-16 17:31:42.0000000|Apr 16 2025 5:46PM|Water Main Valve - 20521817-2500141628 - 5700 RICHMOND AVE|Water Main Valve|5 Calendar Days|Apr 21 2025 10:36PM|SW|J|491X|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 22:36:45.0000000|3085889.7000000000|13830536.8100000000|5700 RICHMOND AVE|HOUSTON|TX|77057|0731870000043|2025-04-16 22:31:42.0000000|MID WEST|Harris County PID#2|||SW|||SW|||SW||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 5:45:37 PM - Case # 20521817 -2500141628: Dear Custome||seems to be cut off? we need it to continue operations.|4/16/2025 5:45:37 PM - Case # 20521817 -2500141628: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141627|12697046-2500141627|15000 PARK ROW DR HOUSTON TX 77084|29.7901|-95.6474|Routed - Integrated|2025-04-16 17:31:10.0000000||Traffic Signs - 12697046-2500141627 - Charlmont Dr And Highway 6 S|Traffic Signs|14 Working Days|May 6 2025 10:00PM|NW|A|448W|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 22:31:10.0000000|3031751.7500000000|13850070.0000000000|15000 PARK ROW DR|HOUSTON|TX|77084|1198420000001|2025-04-16 22:31:10.0000000|ADDICKS PARK TEN|HCID #4 (Energy Corridor)|||NW|||NW|||NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: Charlmont Dr And Highwa||+++ ADDRESS Warning +++Entered Address: Charlmont Dr And Highway 6 SValidated Address: 15000 PARK ROW DR - Address Id: 529919+++ ADDRESS Warning +++street sign name "charlmont" not legible|Public Works 2500141626|2500141626|8906 MEMORIAL DR HOUSTON 77024|29.7775|-95.4621|Service Completed|2025-04-16 17:30:20.0000000|Apr 17 2025 11:59AM|Liaison Comm - 2500141626 - 8906 MEMORIAL DR|Liaison Comm|5 Working Days|Apr 24 2025 1:07PM|NW|A|491G|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 22:33:38.0000000|3090625.0000000000|13847230.0000000000|8906 MEMORIAL DR|HOUSTON||77024|0690130000036|2025-04-16 22:30:20.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||caller wants to get an eta on container. Caller is requesting to be contacted by a supervisor.|Container delivery department has been notified. 2500141625|20521813-2500141625|5442 WINDSWEPT LN HOUSTON TX 77056|29.7267|-95.4731|Routed - Integrated|2025-04-16 17:29:42.0000000||Sewer Wastewater - 20521813-2500141625 - 5442 WINDSWEPT LN|Sewer Wastewater|1 Calendar Day|Apr 17 2025 10:29PM|SW|J|491X|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-16 22:29:59.0000000|3087701.5000000000|13828664.0000000000|5442 WINDSWEPT LN|HOUSTON|TX|77056|0835020000012|2025-04-16 22:29:42.0000000|GREATER UPTOWN||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 12:34:50||DO NOT RUN REPAIR ON SRV NEEDED PER T. DAVIS|Public Works 2500141624|2500141624|7018 MOBUD DR HOUSTON TX 77074|29.7016|-95.5073|Routed|2025-04-16 17:29:19.0000000||Missed Garbage Pickup - 2500141624 - 7018 MOBUD DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|J|530M|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 22:30:13.0000000|3077146.2500000000|13819211.0000000000|7018 MOBUD DR|HOUSTON|TX|77074|0882240000029|2025-04-16 22:29:19.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Missed Garbage Pickup 4/16/2025 5:30:13||block missed|Solid Waste Management 2500141623|2500141623|734 PLAINWOOD DR HOUSTON TX 77079|29.7773|-95.6295|Routed|2025-04-16 17:28:21.0000000||Water/Sewer/Drainage Billing - 2500141623 - 734 PLAINWOOD DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 10:29PM|NW|G|488B|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-16 22:29:39.0000000|3037553.5000000000|13845560.0000000000|734 PLAINWOOD DR|HOUSTON|TX|77079|1142640010005|2025-04-16 22:28:21.0000000|MEMORIAL||||NW|||NW|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||ACCOUNT# 46020364215- citizen is asking for meter to be replaced states not reading accurately.00182147-BA-0.625|Public Works 2500141622|2500141622|3612 ANITA ST HOUSTON 77004|29.7294|-95.3482|Routed|2025-04-16 17:27:36.0000000||HPW Escalation - 2500141622 - 3612 ANITA ST|HPW Escalation|3 Working Days|Apr 22 2025 1:07PM|SE|D|493Z|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-16 22:28:45.0000000|3127310.7500000000|13830828.0000000000|3612 ANITA ST|HOUSTON||77004|0221750000022|2025-04-16 22:27:36.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created HPW Escalation 4/16/2025 5:28:45 PM||3612 anita st houston 77 stopped up sewer line backing up into toilet and bathtub stated had plumber run snake thru line and was able to clear it but was occurring on the city side.|Public Works 2500141621|12697045-2500141621|2102 SOUTH BLVD HOUSTON TX 77098|29.7265|-95.4091|Service Completed|2025-04-16 17:26:58.0000000|Apr 17 2025 1:15PM|Street Condition - 12697045-2500141621 - 2100 SOUTH BLVD|Street Condition|30 Calendar Days|May 16 2025 10:30PM|SW|C|492Z|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 22:30:30.0000000|3107962.0000000000|13829255.0000000000|2102 SOUTH BLVD|HOUSTON|TX|77098|0600670050008|2025-04-16 22:26:58.0000000|UNIVERSITY PLACE||SWTU118|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: 2100 SOUTH BLVDValidated Address: 2102 SOUTH BLVD - Address Id: 654578+++ ADDRESS WARNING +++potholes erastbound on South Blvd before you reach Wilton St|Resolution :52. Large Pothole CompletedClose Comments :Repairs completed 2500141620|20521812-2500141620|2015 W GRAY ST HOUSTON TX 77019|29.7526|-95.4094|Service Completed|2025-04-16 17:25:34.0000000|Apr 17 2025 10:46AM|Water Quality - 20521812-2500141620 - 2015 W GRAY ST|Water Quality|4 Calendar Days|Apr 20 2025 10:27PM|NW|C|492R|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-16 22:27:53.0000000|3107640.0000000000|13838674.0000000000|2015 W GRAY ST|HOUSTON|TX|77019|0442250000171|2025-04-16 22:25:34.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:45:37 AM - Case # 20521812 -2500141620: All investi||water has a brownish color|4/17/2025 10:45:37 AM - Case # 20521812 -2500141620: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141619|2500141619|5106 TIDEWATER DR HOUSTON TX 77045|29.6343|-95.4578|Routed|2025-04-16 17:25:18.0000000||Parking Violation - 2500141619 - 5106 TIDEWATER DR|Parking Violation|19 Calendar Days|May 5 2025 10:26PM|SW|K|571M|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 22:26:52.0000000|3093598.7500000000|13795215.0000000000|5106 TIDEWATER DR|HOUSTON|TX|77045|0855580000001|2025-04-16 22:25:18.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Parking Violation 4/16/2025 5:26:52 PM||burgundy Ford F150 Vintage 2000 / Plate M.SMITH|Parking Management 2500141618|2500141618|985 S VICTORY DR HOUSTON 77088|29.8706|-95.4266|Routed|2025-04-16 17:23:44.0000000||SWM Escalation - 2500141618 - 985 S VICTORY DR|SWM Escalation|3 Working Days|Apr 22 2025 1:07PM|NW|B|412T|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 22:24:13.0000000|3100876.7500000000|13881385.0000000000|985 S VICTORY DR|HOUSTON||77088|0710890070107|2025-04-16 22:23:44.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|3rd Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created SWM Escalation 4/16/2025 5:24:13 PM||NULL|Solid Waste Management 2500141617|12697043-2500141617|1531 W 18TH ST HOUSTON TX 77008|29.8026|-95.4299|Service Completed|2025-04-16 17:23:42.0000000|Apr 16 2025 5:39PM|Traffic Signal Maintenance - 12697043-2500141617 - W T C JESTER BLVD ELLA BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 10:24PM|NW|C|452T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 22:24:34.0000000|3100710.2500000000|13856659.0000000000|1531 W 18TH ST|HOUSTON|TX|77008|1402700010001|2025-04-16 22:23:42.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: W T C JESTER BLVD ELLA BLVDValidated Address: 1531 W 18TH ST - Address Id: 41664+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12697023. 2500141616|2500141616|2017 BUFFALO TER HOUSTON TX 77019|29.7598|-95.389|Service Completed - Further Actions|2025-04-16 17:23:29.0000000|Apr 17 2025 1:40PM|Heavy Trash Code Violation - 2500141616 - 2017 BUFFALO TER|Heavy Trash Code Violation|25 Working Days|May 22 2025 1:07PM|NW|C|493J|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 22:24:56.0000000|3114028.0000000000|13841509.0000000000|2017 BUFFALO TER|HOUSTON|TX|77019|0600710020009|2025-04-16 22:23:29.0000000|NEARTOWN - MONTROSE||NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Refer to sr# 2500142608||2017 Buffalo Terrace: heavy trashcitizen concerned about mattress in area out in place.|Refer to sr# 2500142608 2500141614|2500141614|13402 CORINTHIAN POINTE DR HOUSTON TX 77085|29.6297|-95.4703|Routed|2025-04-16 17:23:12.0000000||Parking Violation - 2500141614 - 13402 CORINTHIAN POINTE DR|Parking Violation|19 Calendar Days|May 5 2025 10:24PM|SW|K|571L|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 22:24:35.0000000|3089658.5000000000|13793414.0000000000|13402 CORINTHIAN POINTE DR|HOUSTON|TX|77085|1226120020005|2025-04-16 22:23:12.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Parking Violation 4/16/2025 5:24:35 PM||NULL|Parking Management 2500141613|12697044-2500141613|1307 BROOKS ST HOUSTON TX 77009|29.7757|-95.3543|Routed - Integrated|2025-04-16 17:21:58.0000000||Drainage - 12697044-2500141613 - 1307 BROOKS ST|Drainage|30 Calendar Days|May 16 2025 10:24PM|NE|H|493H|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 22:24:40.0000000|3124852.2500000000|13847614.0000000000|1307 BROOKS ST|HOUSTON|TX|77009|0271830000014|2025-04-16 22:21:58.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 12:29:35||Make contact per request with caller the whole street needs to be regraded or cleared out water is standing|Public Works 2500141612|20521811-2500141612|5107 TIDEWATER DR HOUSTON TX 77045|29.6338|-95.4577|Service Completed|2025-04-16 17:21:27.0000000|Apr 17 2025 3:22PM|Water Service - 20521811-2500141612 - 5107 TIDEWATER DR|Water Service|2 Calendar Days|Apr 18 2025 10:23PM|SW|K|571M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:23:08.0000000|3093615.5000000000|13795025.0000000000|5107 TIDEWATER DR|HOUSTON|TX|77045|0855590000012|2025-04-16 22:21:27.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:22:10 PM - Case # 20521811 -2500141612: The case you||Insists contact be made / States issue 5102 Tidewater is affecting his pressure / see notes on sr# 20521602|4/17/2025 3:22:10 PM - Case # 20521811 -2500141612: The case you reported is closed after research. 2500141611|20521809-2500141611|5418 WINDSWEPT LN HOUSTON TX 77056|29.7269|-95.4719|Routed - Integrated|2025-04-16 17:21:08.0000000||Sewer Wastewater - 20521809-2500141611 - 5418 WINDSWEPT LN|Sewer Wastewater|1 Calendar Day|Apr 17 2025 10:21PM|SW|J|491Y|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-16 22:21:23.0000000|3088098.2500000000|13828744.0000000000|5418 WINDSWEPT LN|HOUSTON|TX|77056|0835020000018|2025-04-16 22:21:08.0000000|GREATER UPTOWN||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 12:28:47||DO NOT RUN REPAIR ON SRV NEEDED PER T. DAVIS|Public Works 2500141610|20521810-2500141610|8236 PARK PLACE BLVD HOUSTON TX 77017|29.6889|-95.272|Service Completed|2025-04-16 17:21:04.0000000|Apr 16 2025 6:16PM|Sewer Wastewater - 20521810-2500141610 - 8236 PARK PLACE BLVD|Sewer Wastewater|1 Calendar Day|Apr 17 2025 10:22PM|SE|I|535P|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 22:22:08.0000000|3151937.7500000000|13816898.0000000000|8236 PARK PLACE BLVD|HOUSTON|TX|77017|0283400000002|2025-04-16 22:21:04.0000000|PARK PLACE||SEMO119|MONDAY|SE|SEMO-B-10|MONDAY-B|SE|S|1st Monday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:15:29 PM - Case # 20521810 -2500141610: All investig||8236 PARK PLACE BLVD|4/16/2025 6:15:29 PM - Case # 20521810 -2500141610: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141609|2500141609|12020 WESTBRAE PKWY HOUSTON TX 77031|29.6585|-95.5339|Service Completed|2025-04-16 17:20:32.0000000|Apr 17 2025 11:31AM|Trash Dumping or Illegal Dumpsite - 2500141609 - WESTBRAE PKWY BENNING DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 10:22PM|SW|J|530W|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-16 22:22:12.0000000|3069186.0000000000|13803074.0000000000|12020 WESTBRAE PKWY|HOUSTON|TX|77031|none|2025-04-16 22:20:32.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|SWM does not collect tractor trailer tires for illegal dumping||+++ ADDRESS WARNING +++Entered Address: WESTBRAE PKWY BENNING DRValidated Address: 12020 WESTBRAE PKWY - Address Id: 2093228+++ ADDRESS WARNING +++tractor trailer tires on sidewalk near tree|SWM does not collect tractor trailer tires for illegal dumping 2500141608|2500141608|7502 DYER ST HOUSTON 77088|29.8691|-95.4419|Service Completed|2025-04-16 17:18:56.0000000|Apr 17 2025 11:53AM|Liaison Comm - 2500141608 - 7502 DYER ST|Liaison Comm|5 Working Days|Apr 24 2025 1:07PM|NW|B|412S|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 22:20:23.0000000|3096030.7500000000|13880685.0000000000|7502 DYER ST|HOUSTON||77088|0162650000028|2025-04-16 22:18:56.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|4th Tuesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||New resident container and Recycle cart hasn't been delivered for 7502 Dyer unit B 7502 Dyer unit A. Case was escalated to no resolve. Please expedite delivery and make customer contact at xxx-xxx-xxxx.ACCT# 900034120027502 Dyer unit B 7502 Dyer unit|Container delivery department has been notified. 2500141607|20521807-2500141607|311 N LOOP FWY HOUSTON TX 77018|29.8142|-95.3953|Service Completed|2025-04-16 17:18:33.0000000|Apr 17 2025 5:21PM|Water Service - 20521807-2500141607 - 311 N LOOP FWY|Water Service|2 Calendar Days|Apr 18 2025 10:19PM|NW|H|453N|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:19:09.0000000|3111413.5000000000|13861186.0000000000|311 N LOOP FWY|HOUSTON|TX|77018|0342200030015|2025-04-16 22:18:33.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:20:23 PM - Case # 20521807 -2500141607: All investig||NULL|4/17/2025 5:20:23 PM - Case # 20521807 -2500141607: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141606|2500141606|5730 JASON ST HOUSTON TX 77096|29.6838|-95.491|Routed|2025-04-16 17:17:34.0000000||Missed Yard Waste Pickup - 2500141606 - 5730 Jason St|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 10:00PM|SW|C|531N|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 22:17:34.0000000|3082505.7500000000|13812869.0000000000|5730 JASON ST|HOUSTON|TX|77096|0953860000019|2025-04-16 22:17:34.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||yard waste compostable bag and bundled twigs|Solid Waste Management 2500141605|2500141605|4405 PEASE ST HOUSTON 77023|29.7356|-95.3357|Routed|2025-04-16 17:17:30.0000000||SWM Escalation - 2500141605 - 4405 PEASE ST|SWM Escalation|3 Working Days|Apr 22 2025 1:07PM|NE|I|494W|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 22:18:35.0000000|3131184.5000000000|13833231.0000000000|4405 PEASE ST|HOUSTON||77023|0130560000021|2025-04-16 22:17:30.0000000|GREATER EASTWOOD|East End MD|SEMO104|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/16/2025 5:18:35 PM||lid broken|Solid Waste Management 2500141604|20521808-2500141604|311 N LOOP FWY HOUSTON TX 77018|29.8142|-95.3953|Service Completed|2025-04-16 17:16:50.0000000|Apr 16 2025 6:22PM|Water Leak - 20521808-2500141604 - 311 N LOOP FWY|Water Leak|10 Calendar Days|Apr 26 2025 10:18PM|NW|H|453N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 22:18:21.0000000|3111413.5000000000|13861186.0000000000|311 N LOOP FWY|HOUSTON|TX|77018|0342200030015|2025-04-16 22:16:50.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:21:30 PM - Case # 20521808 -2500141604: Dear Custome||NULL|4/16/2025 6:21:30 PM - Case # 20521808 -2500141604: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141603|20521803-2500141603|13127 LINDENLOCH LN HOUSTON 77085|29.6324|-95.475|Service Completed|2025-04-16 17:16:02.0000000|Apr 18 2025 11:24AM|Sewer Wastewater - 20521803-2500141603 - 13127 LINDENLOCH LN|Sewer Wastewater|1 Calendar Day|Apr 17 2025 10:17PM|SW|K|571K|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 22:17:01.0000000|3088133.0000000000|13794355.0000000000|13127 LINDENLOCH LN|HOUSTON||77085|1241020030022|2025-04-16 22:16:02.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 11:23:07 AM - Case # 20521803 -2500141603: All investi||PER INSPECTOR JIMMY SMITH >> Per comments customer stated that the sewer line is clogged with mud. This is not a COH water utility issue. Can you refer this to WWO|4/18/2025 11:23:07 AM - Case # 20521803 -2500141603: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141602|20521804-2500141602|11250 CHEEVES DR HOUSTON TX 77016|29.8834|-95.2927|Service Completed|2025-04-16 17:15:57.0000000|Apr 16 2025 7:34PM|Water Service - 20521804-2500141602 - 11250 CHEEVES DR|Water Service|2 Calendar Days|Apr 18 2025 10:16PM|NE|B|415N|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:16:30.0000000|3143136.7500000000|13887364.0000000000|11250 CHEEVES DR|HOUSTON|TX|77016|0914080000001|2025-04-16 22:15:57.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 7:33:02 PM - Case # 20521804 -2500141602: All investig||11250 CHEEVES DR|4/16/2025 7:33:02 PM - Case # 20521804 -2500141602: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141601|2500141601|7906 LUDINGTON DR HOUSTON 77071|29.6515|-95.5168|Routed|2025-04-16 17:15:36.0000000||SWM Escalation - 2500141601 - 7906 LUDINGTON DR|SWM Escalation|3 Working Days|Apr 22 2025 1:07PM|SW|K|570C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 22:16:37.0000000|3074656.5000000000|13800881.0000000000|7906 LUDINGTON DR|HOUSTON||77071|1150680090015|2025-04-16 22:15:36.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created SWM Escalation 4/16/2025 5:16:37 PM||# 900032473028|Solid Waste Management 2500141600|20521805-2500141600|12518 AUTUMN LEAF LN HOUSTON TX 77072|29.6943|-95.6009|Service Completed|2025-04-16 17:14:54.0000000|Apr 16 2025 6:00PM|Water Service - 20521805-2500141600 - 12518 AUTUMN LEAF LN|Water Service|2 Calendar Days|Apr 18 2025 10:15PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:15:46.0000000|3047498.2500000000|13815675.0000000000|12518 AUTUMN LEAF LN|HOUSTON|TX|77072|1146060020009|2025-04-16 22:14:54.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:59:26 PM - Case # 20521805 -2500141600: Dear Custome||12518 AUTUMN LEAF LN|4/16/2025 5:59:26 PM - Case # 20521805 -2500141600: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141598|20521806-2500141598|6600 HARWIN DR HOUSTON TX 77036|29.7202|-95.4988|Service Completed|2025-04-16 17:14:00.0000000|Apr 17 2025 2:50PM|Sewer Wastewater - 20521806-2500141598 - 6600 HARWIN DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 10:14PM|SW|J|530D|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 22:14:00.0000000|3079635.2500000000|13826023.0000000000|6600 HARWIN DR|HOUSTON|TX|77036|0915440000020|2025-04-16 22:14:00.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:50:08 PM - Case # 20521806 -2500141598: All investig||Per Enrique Molina: Good evening Address: HILCROFT AVE HARWIN DR Depth: 9.1 FT Key Map: 530D Zone: SW Issue: Manhole SW086022-1750659 was found to be surcharged. Please assist with clearing the surcharge and debris to prevent any future SSO's.L|4/17/2025 2:50:08 PM - Case # 20521806 -2500141598: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141596|2500141596|1009 W 19TH ST HOUSTON TX 77008|29.8031|-95.4165|Routed|2025-04-16 17:13:41.0000000||Parking Violation - 2500141596 - 1009 W 19TH ST|Parking Violation|19 Calendar Days|May 5 2025 10:18PM|NW|C|452U|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 22:18:43.0000000|3104828.8900000000|13856947.8500000000|1009 W 19TH ST|HOUSTON|TX|77008|1471610010001|2025-04-16 22:13:41.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW||3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 5:18:43 PM||Car illegally parked on sidewalk|Parking Management 2500141595|2500141595|7727 AIIDEN RIDGE LN HOUSTON TX 77016|29.8712|-95.2877|Routed|2025-04-16 17:12:50.0000000||Missed Recycling Pickup - 2500141595 - 7727 AIIDEN RIDGE LN|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|NE|B|415S|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 22:14:03.0000000|3144868.7500000000|13882995.0000000000|7727 AIIDEN RIDGE LN|HOUSTON|TX|77016|1409710070003|2025-04-16 22:12:50.0000000|EAST LITTLE YORK / HOMESTEAD||NETU111|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Recycling Pickup 4/16/2025 5:14:03 P||NULL|Solid Waste Management 2500141594|2500141594|7834 MARINETTE DR HOUSTON TX 77074|29.6944|-95.5104|Routed|2025-04-16 17:12:04.0000000||Missed Garbage Pickup - 2500141594 - 7834 MARINETTE DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|J|530L|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 22:13:07.0000000|3076230.5000000000|13816554.0000000000|7834 MARINETTE DR|HOUSTON|TX|77074|0882500000009|2025-04-16 22:12:04.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Garbage Pickup 4/16/2025 5:13:07 P||Missed garbage pickup 7834 Marinette Drivr// block still waiting for pick up|Solid Waste Management 2500141593|2500141593|5000 LAVENDER ST HOUSTON TX 77026|29.8062|-95.3204|Service Completed|2025-04-16 17:10:43.0000000|Apr 18 2025 10:58AM|Dead Animal Collection - 2500141593 - 5000 Lavender St|Dead Animal Collection|4 Calendar Days|Apr 20 2025 10:10PM|NE|B|454U|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 22:10:43.0000000|3135257.7500000000|13859022.0000000000|5000 LAVENDER ST|HOUSTON|TX|77026|0651230260366|2025-04-16 22:10:43.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: NOANIMALFOUND COOPER SAM||Dead dog|Completed by Walter Copper. Notes: NOANIMALFOUND COOPER SAM 2500141592|20521802-2500141592|2719 CAPITOL ST HOUSTON TX 77003|29.7503|-95.3478|Routed - Integrated|2025-04-16 17:10:28.0000000||Water Leak - 20521802-2500141592 - 2719 CAPITOL ST|Water Leak|10 Calendar Days|Apr 26 2025 10:11PM|NW|I|493R|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 22:11:22.0000000|3127190.0000000000|13838428.0000000000|2719 CAPITOL ST|HOUSTON|TX|77003|0022120000001|2025-04-16 22:10:28.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:46:41||NULL|Public Works 2500141591|12697042-2500141591|2902 STONEY BROOK DR HOUSTON TX 77063|29.7345|-95.5058|Routed - Integrated|2025-04-16 17:09:15.0000000||Traffic Signs - 12697042-2500141591 - 2900 STONEY BROOK DR|Traffic Signs|14 Working Days|May 6 2025 10:00PM|SW|F|490Z|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 22:12:15.0000000|3077128.5000000000|13831119.0000000000|2902 STONEY BROOK DR|HOUSTON|TX|77063|0892960000018|2025-04-16 22:09:15.0000000|MID WEST||||SW|||SW|||SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:23:41||+++ ADDRESS WARNING +++Entered Address: 2900 STONEY BROOK DRValidated Address: 2902 STONEY BROOK DR - Address Id: 340193+++ ADDRESS WARNING +++please make cc citizen would like to know if the city can provide flashing stop signs in the area of stoney broo|Public Works 2500141590|2500141590|5623 VALKEITH DR HOUSTON 77096|29.6717|-95.484|Routed|2025-04-16 17:09:08.0000000||SWM Escalation - 2500141590 - 5623 VALKEITH DR|SWM Escalation|3 Working Days|Apr 22 2025 1:07PM|SW|C|531S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 22:09:40.0000000|3084838.5000000000|13808571.0000000000|5623 VALKEITH DR|HOUSTON||77096|0942030000027|2025-04-16 22:09:08.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/16/2025 5:09:40 PM||174409251298|Solid Waste Management 2500141589|20521800-2500141589|5217 JEFFERSON ST HOUSTON TX 77023|29.7316|-95.3231|Service Completed|2025-04-16 17:08:27.0000000|Apr 18 2025 9:56AM|Restoration Due to Utility Work - 20521800-2500141589 - 5217 JEFFERSON ST|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 10:10PM|NE|I|494X|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-16 22:10:49.0000000|3135246.2500000000|13831901.0000000000|5217 JEFFERSON ST|HOUSTON|TX|77023|0121350150023|2025-04-16 22:08:27.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:54:45 AM - Case # 20521800 -2500141589: All investig||Please make contact with Mrs. Gonzalez she states that grass and dirt was not properly placed. Workers didn't put efficient dirt or grass|4/18/2025 9:54:45 AM - Case # 20521800 -2500141589: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141588|20521801-2500141588|1315 ALTHEA DR HOUSTON TX 77018|29.8248|-95.4329|Service Completed|2025-04-16 17:08:23.0000000|Apr 18 2025 2:58PM|Water Main Valve - 20521801-2500141588 - 1315 ALTHEA DR|Water Main Valve|5 Calendar Days|Apr 21 2025 10:09PM|NW|C|452K|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 22:09:47.0000000|3099379.7500000000|13864691.0000000000|1315 ALTHEA DR|HOUSTON|TX|77018|0730990040012|2025-04-16 22:08:23.0000000|CENTRAL NORTHWEST||NWTU107|TUESDAY|NW|NETU-B-04|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 2:57:50 PM - Case # 20521801 -2500141588: All investig||Water valve will not turn on or off needs to be repaired.|4/18/2025 2:57:50 PM - Case # 20521801 -2500141588: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141587|2500141587|10742 CLEARVIEW VILLA PL HOUSTON TX 77025|29.6681|-95.4327|Service Completed|2025-04-16 17:08:01.0000000|Apr 17 2025 12:02PM|Other - 2500141587 - 10742 Clearview Villa Pl|Other|3 Working Days|Apr 22 2025 1:07PM|SW|K|532X|311 HelpLine|311 Call Handling|Other|1|Resolved|2025-04-16 22:08:01.0000000|3101159.5000000000|13807747.0000000000|10742 CLEARVIEW VILLA PL|HOUSTON|TX|77025|1289530010048|2025-04-16 22:08:01.0000000|SOUTH MAIN||||SW|||SE|||SW|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|Thank you for contacting us. Center Point Energy is ultimately r||The streetlight light bulb is burnt out and needs to be replaced. The streetlight number is 637371.streetlight number 637371 needs a new bulb. the current bulb is burnt out.|Thank you for contacting us. Center Point Energy is ultimately responsible for the maintenance of streetlights and because they maintain streetlights during daylight hours they require the location of the streetlight and the 6-digit pole number. You may 2500141586|12697041-2500141586|4210 FANNIN ST HOUSTON TX 77004|29.7338|-95.3821|Service Completed|2025-04-16 17:08:01.0000000|Apr 17 2025 5:09AM|Traffic Signal Maintenance - 12697041-2500141586 - Wheeler Ave|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 10:08PM|SW|D|493X|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 22:08:01.0000000|3116508.2500000000|13832113.0000000000|4210 FANNIN ST|HOUSTON|TX|77004|none|2025-04-16 22:08:01.0000000|MIDTOWN|Midtown MD|||NW|||NE|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS Warning +++Entered Address: Wheeler AveValidated Address: 4210 FANNIN ST - Address Id: 1978835+++ ADDRESS Warning +++Traffic signal is twisted downward facing Wheeler Ave. intersection of Wheeler and Scott|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR 12695890 2500141585|2500141585|1910 HUGE OAKS ST HOUSTON TX 77055|29.8064|-95.4909|Routed|2025-04-16 17:07:14.0000000||Recycling Participation NEW - 2500141585 - 1910 HUGE OAKS ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 10:08PM|NW|A|451S|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 22:08:22.0000000|3081184.5000000000|13857441.0000000000|1910 HUGE OAKS ST|HOUSTON|TX|77055|0820540000098|2025-04-16 22:07:14.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Recycling Participation NEW 4/16/2025 5:0||NEW CART REQUEST|Solid Waste Management 2500141583|20521797-2500141583|5811 RICHMOND AVE HOUSTON TX 77057|29.7311|-95.4815|Service Completed|2025-04-16 17:05:42.0000000|Apr 16 2025 5:32PM|Water Service - 20521797-2500141583 - 5811 RICHMOND AVE|Water Service|2 Calendar Days|Apr 18 2025 10:07PM|SW|J|491X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:07:05.0000000|3085006.5000000000|13830180.0000000000|5811 RICHMOND AVE|HOUSTON|TX|77057|0731870000078|2025-04-16 22:05:42.0000000|MID WEST|Harris County PID#2|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:31:51 PM - Case # 20521797 -2500141583: Dear Custome||no water due to a water leak located by 5825 Richmond ave|4/16/2025 5:31:51 PM - Case # 20521797 -2500141583: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141581|20521798-2500141581|5825 RICHMOND AVE HOUSTON TX 77057|29.7311|-95.4821|Service Completed|2025-04-16 17:04:30.0000000|Apr 17 2025 2:14PM|Water Leak - 20521798-2500141581 - 5825 RICHMOND AVE|Water Leak|10 Calendar Days|Apr 26 2025 10:05PM|SW|J|491X|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 22:05:27.0000000|3084793.7500000000|13830171.0000000000|5825 RICHMOND AVE|HOUSTON|TX|77057|0731870000075|2025-04-16 22:04:30.0000000|MID WEST|Harris County PID#2|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 2:12:48 PM - Case # 20521798 -2500141581: An investiga||NULL|4/17/2025 2:12:48 PM - Case # 20521798 -2500141581: An investigation has been completed and a leak was not found at this location. 2500141580|20521799-2500141580|5917 RICHMOND AVE HOUSTON TX 77057|29.7311|-95.4833|Service Completed|2025-04-16 17:03:59.0000000|Apr 16 2025 5:22PM|Water Service - 20521799-2500141580 - 5917 RICHMOND AVE|Water Service|2 Calendar Days|Apr 18 2025 10:05PM|SW|J|491X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:05:20.0000000|3084439.5000000000|13830156.0000000000|5917 RICHMOND AVE|HOUSTON|TX|77057|0731870000070|2025-04-16 22:03:59.0000000|MID WEST|Harris County PID#2|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:22:24 PM - Case # 20521799 -2500141580: Investigatio||NULL|4/16/2025 5:22:24 PM - Case # 20521799 -2500141580: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500141579|12697040-2500141579|3838 SIMSBROOK DR HOUSTON TX 77045|29.6212|-95.4351|Service Completed|2025-04-16 17:03:26.0000000|Apr 17 2025 1:54PM|Traffic Signs - 12697040-2500141579 - 3838 SIMSBROOK DR|Traffic Signs|14 Working Days|May 6 2025 10:00PM|SW|K|572N|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 22:04:48.0000000|3100936.2500000000|13790673.0000000000|3838 SIMSBROOK DR|HOUSTON|TX|77045|0845770000032|2025-04-16 22:03:26.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||3838 simsbrook/ across from school so it is urgent / cut the sign down|Resolution :08. Maintenance repair has been completedClose Comments :Work order complete 2500141578|2500141578|2201 HAMPTON ST HOUSTON TX 77088|29.8844|-95.4447|Routed|2025-04-16 17:03:25.0000000||Trash Dumping or Illegal Dumpsite - 2500141578 - 2201 HAMPTON ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 10:05PM|NW|B|412N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 22:05:08.0000000|3094970.5000000000|13886232.0000000000|2201 HAMPTON ST|HOUSTON|TX|77088|0661090060028|2025-04-16 22:03:25.0000000|ACRES HOME||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Trash Dumping or Illegal Dumpsite 4/16/||NULL|Solid Waste Management 2500141577|20521795-2500141577|822 LAMONTE LN HOUSTON TX 77018|29.8264|-95.417|Service Completed|2025-04-16 17:03:17.0000000|Apr 16 2025 5:36PM|Fire Hydrant - 20521795-2500141577 - 822 LAMONTE LN|Fire Hydrant|12 Calendar Days|Apr 28 2025 10:04PM|NW|H|452L|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-16 22:04:02.0000000|3104408.2500000000|13865428.0000000000|822 LAMONTE LN|HOUSTON|TX|77018|0660460370006|2025-04-16 22:03:17.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:35:45 PM - Case # 20521795 -2500141577: All investig||NULL|4/16/2025 5:35:45 PM - Case # 20521795 -2500141577: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141576|20521796-2500141576|5606 RICHMOND AVE HOUSTON TX 77057|29.732|-95.4772|Service Completed|2025-04-16 17:01:57.0000000|Apr 16 2025 5:36PM|Water Service - 20521796-2500141576 - 5606 RICHMOND AVE|Water Service|2 Calendar Days|Apr 18 2025 10:03PM|SW|J|491X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:03:34.0000000|3086366.5000000000|13830550.0000000000|5606 RICHMOND AVE|HOUSTON|TX|77057|0731870000036|2025-04-16 22:01:57.0000000|MID WEST|Harris County PID#2|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:35:51 PM - Case # 20521796 -2500141576: Dear Custome||491x|4/16/2025 5:35:51 PM - Case # 20521796 -2500141576: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141575|2500141575|5001 LAVENDER ST HOUSTON TX 77026|29.8061|-95.3209|Service Completed|2025-04-16 17:01:46.0000000|Apr 18 2025 11:01AM|Dead Animal Collection - 2500141575 - 5001-5099 Lavender St|Dead Animal Collection|4 Calendar Days|Apr 20 2025 10:01PM|NE|B|454U|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 22:01:46.0000000|3135082.2500000000|13858981.0000000000|5001 LAVENDER ST|HOUSTON|TX|77026|0651230150357|2025-04-16 22:01:46.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: DUP 041:1593 COOPER SAM NOA||+++ ADDRESS Warning +++Entered Address: 5001-5099 Lavender StValidated Address: 5001 LAVENDER ST - Address Id: 181433+++ ADDRESS Warning +++Was dead on the street moved to the grass covered in blanket|Completed by Walter Copper. Notes: DUP 041:1593 COOPER SAM NOANIMALFOUND 2500141574|307205-2500141574|5009 LONGMEADOW ST HOUSTON TX 77033|29.6752|-95.3465|Routed - Integrated|2025-04-16 17:01:19.0000000||Nuisance On Property - 307205-2500141574 - 5009 LONGMEADOW ST|Nuisance On Property|180 Working Days|Jan 6 2026 11:00PM|SE|D|534S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 22:02:57.0000000|3128469.5000000000|13811148.0000000000|5009 LONGMEADOW ST|HOUSTON|TX|77033|0762200010003|2025-04-16 22:01:19.0000000|SOUTH PARK|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Nuisance On Property 4/16/2025 5:02:57||NULL|Neighborhoods 2500141573|2500141573|9522 SKYLINE DR HOUSTON TX 77063|29.7275|-95.5338|Routed|2025-04-16 17:00:27.0000000||Missed Recycling Pickup - 2500141573 - 9522 SKYLINE DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 10:00PM|SW|F|490X|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 22:00:55.0000000|3068440.7500000000|13828351.0000000000|9522 SKYLINE DR|HOUSTON|TX|77063|0940180000017|2025-04-16 22:00:27.0000000|MID WEST||SWMO116|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Missed Recycling Pickup 4/16/2025 5:00:5||Entire street missed.|Solid Waste Management 2500141572|2500141572|16234 DIAMOND RIDGE DR HOUSTON 77053|29.5923|-95.4738|Routed|2025-04-16 17:00:13.0000000||SWM Escalation - 2500141572 - 16234 DIAMOND RIDGE DR|SWM Escalation|3 Working Days|Apr 22 2025 1:07PM|SW|K|611B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 22:00:35.0000000|3088949.2500000000|13779801.0000000000|16234 DIAMOND RIDGE DR|HOUSTON||77053|2175010240500907|2025-04-16 22:00:13.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/16/2025 5:00:35 PM||NULL|Solid Waste Management 2500141571|20521793-2500141571|5413 RICHMOND AVE HOUSTON TX 77056|29.7315|-95.4725|Service Completed|2025-04-16 16:59:23.0000000|Apr 16 2025 5:28PM|Water Service - 20521793-2500141571 - 5433 RICHMOND AVE|Water Service|2 Calendar Days|Apr 18 2025 10:00PM|SW|J|491X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:00:18.0000000|3087841.0000000000|13830347.0000000000|5413 RICHMOND AVE|HOUSTON|TX|77056|none|2025-04-16 21:59:23.0000000|GREATER UPTOWN||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:27:30 PM - Case # 20521793 -2500141571: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 5433 RICHMOND AVEValidated Address: 5413 RICHMOND AVE - Address Id: 3010787+++ ADDRESS WARNING +++|4/16/2025 5:27:30 PM - Case # 20521793 -2500141571: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141569|20521794-2500141569|5704 RICHMOND AVE HOUSTON TX 77057|29.732|-95.4789|Service Completed|2025-04-16 16:59:07.0000000|Apr 16 2025 5:38PM|Water Service - 20521794-2500141569 - 5704 RICHMOND AVE|Water Service|2 Calendar Days|Apr 18 2025 10:00PM|SW|J|491X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 22:00:00.0000000|3085821.7500000000|13830534.0000000000|5704 RICHMOND AVE|HOUSTON|TX|77057|0731870000044|2025-04-16 21:59:07.0000000|MID WEST|Harris County PID#2|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:38:44 PM - Case # 20521794 -2500141569: Dear Custome||NULL|4/16/2025 5:38:44 PM - Case # 20521794 -2500141569: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141568|2500141568|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Routed|2025-04-16 16:57:19.0000000||MAO Meeting - 2500141568 - 901 BAGBY ST|MAO Meeting|31 Calendar Days|May 17 2025 9:57PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO Meeting|0|Active|2025-04-16 21:57:35.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-16 21:57:19.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Sandra Cortez created MAO Meeting 4/16/2025 4:57:35 PM||NULL|Neighborhoods 2500141567|2500141567|10305 BLADES ST HOUSTON TX 77016|29.8625|-95.2953|Routed|2025-04-16 16:56:55.0000000||Missed Recycling Pickup - 2500141567 - 10305 BLADES ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 9:58PM|NE|B|415W|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 21:58:48.0000000|3142544.5000000000|13879737.0000000000|10305 BLADES ST|HOUSTON|TX|77016|0825120000012|2025-04-16 21:56:55.0000000|EAST LITTLE YORK / HOMESTEAD||NETU106|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Recycling Pickup 4/16/2025 4:58:4||missed half of street|Solid Waste Management 2500141565|20521790-2500141565|12509 AUTUMN LEAF LN HOUSTON TX 77072|29.6941|-95.6004|Service Completed|2025-04-16 16:56:41.0000000|Apr 16 2025 6:01PM|Water Service - 20521790-2500141565 - 12509 AUTUMN LEAF LN|Water Service|2 Calendar Days|Apr 18 2025 9:58PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 21:58:09.0000000|3047676.7500000000|13815583.0000000000|12509 AUTUMN LEAF LN|HOUSTON|TX|77072|1146060030004|2025-04-16 21:56:41.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:00:24 PM - Case # 20521790 -2500141565: Dear Custome||Please contact at xxx-xxx-xxxx|4/16/2025 6:00:24 PM - Case # 20521790 -2500141565: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141564|20521791-2500141564|8989 BRIAR FOREST DR HOUSTON TX 77024|29.7485|-95.5291|Service Completed|2025-04-16 16:56:35.0000000|Apr 18 2025 12:45PM|Water Main Valve - 20521791-2500141564 - 8989 BRIAR FOREST DR|Water Main Valve|5 Calendar Days|Apr 21 2025 9:57PM|NW|G|490P|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 21:57:18.0000000|3069710.0000000000|13836036.0000000000|8989 BRIAR FOREST DR|HOUSTON|TX|77024|1140910090002|2025-04-16 21:56:35.0000000|MEMORIAL||||NW|||NW|||NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 12:44:17 PM - Case # 20521791 -2500141564: An investig||valve at the curb|4/18/2025 12:44:17 PM - Case # 20521791 -2500141564: An investigation has been completed and a leak was not found at this location. 2500141563|20521792-2500141563|3017 VALLEY PEAK DR HOUSTON TX 77063|29.732|-95.5131|Service Completed|2025-04-16 16:56:06.0000000|Apr 17 2025 11:08AM|Water Service - 20521792-2500141563 - 3017 VALLEY PEAK DR|Water Service|2 Calendar Days|Apr 18 2025 9:57PM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 21:57:00.0000000|3074980.5000000000|13830189.0000000000|3017 VALLEY PEAK DR|HOUSTON|TX|77063|1455250090006|2025-04-16 21:56:06.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/17/2025 11:06:51 AM - Case # 20521792 -2500141563: Dear Custom||RE: DUNVALE VILLAGE-LOW WATER PRESSURE COH:0211974Per the citizens of Dunvale VillageGood afternoon We are receiving several complaints in the new community of Dunvale Village that the water pressure is coming out very low. Please advise if this is the cor|4/17/2025 11:06:51 AM - Case # 20521792 -2500141563: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500141562|12697038-2500141562|213 W ROSAMOND ST HOUSTON TX 77076|29.8535|-95.4015|Routed - Integrated|2025-04-16 16:56:01.0000000||Street Condition - 12697038-2500141562 - 213 W ROSAMOND ST|Street Condition|30 Calendar Days|May 16 2025 9:58PM|NW|H|452D|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 21:58:19.0000000|3109003.5000000000|13875420.0000000000|213 W ROSAMOND ST|HOUSTON|TX|77076|0731650010015|2025-04-16 21:56:01.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NWTU114|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 12:03:47||213 w rosamond/|Public Works 2500141561|12697037-2500141561|7195 WILL CLAYTON PKWY HOUSTON TX 77338|29.9826|-95.278|Service Completed|2025-04-16 16:55:06.0000000|Apr 17 2025 2:23PM|Traffic Signal Maintenance - 12697037-2500141561 - WILL CLAYTON PKWY EASTEX FWY|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 9:55PM|NE|B|375B|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 21:55:13.0000000|3146284.5000000000|13924026.0000000000|7195 WILL CLAYTON PKWY|HOUSTON|TX|77338|1214970010003|2025-04-16 21:55:06.0000000|IAH / AIRPORT AREA||||NE|||NE|||NE||FULL|1 Calendar Day|In Person|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: WILL CLAYTON PKWY EASTEX FWYValidated Address: 7195 WILL CLAYTON PKWY - Address Id: 2019849+++ ADDRESS WARNING +++"One Way" sign is dangling off the signal. One of the bolts came off.|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500141559|12697039-2500141559|HOMESTEAD RD N LOOP FWY E HOUSTON TX 77026|29.807|-95.3019|Service Completed|2025-04-16 16:53:26.0000000|Apr 16 2025 5:39PM|Traffic Signal Maintenance - 12697039-2500141559 - HOMESTEAD RD N LOOP FWY E|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 9:58PM|NE|B|454V|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 21:58:29.0000000|3140965.0000000000|13859491.2800000000|HOMESTEAD RD N LOOP FWY E|HOUSTON|TX|77026|1247690010001|2025-04-16 21:53:26.0000000|KASHMERE GARDENS||||NE|||NE|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Flashing Red|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12697033. 2500141558|2500141558|11807 BURLINGAME DR HOUSTON TX 77099|29.6522|-95.5739|Routed|2025-04-16 16:53:24.0000000||Container Replacement - 2500141558 - 11807 BURLINGAME DR|Container Replacement|10 Calendar Days|Apr 26 2025 9:54PM|SW|F|569B|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 21:54:57.0000000|3056523.5000000000|13800610.0000000000|11807 BURLINGAME DR|HOUSTON|TX|77099|1014390000006|2025-04-16 21:53:24.0000000|ALIEF||SWMO104|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Replacement 4/16/2025 4:54:57||441726202712|Solid Waste Management 2500141557|307204-2500141557|11402 SPRING GROVE DR HOUSTON TX 77099|29.6672|-95.5779|Routed - Integrated|2025-04-16 16:52:04.0000000||Nuisance On Property - 307204-2500141557 - 10100 LEAWOOD BLVD|Nuisance On Property|180 Working Days|Jan 6 2026 10:55PM|SW|F|529X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 21:55:27.0000000|3055072.2500000000|13806093.0000000000|11402 SPRING GROVE DR|HOUSTON|TX|77099|1033660000001|2025-04-16 21:52:04.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-05|MONDAY-B|SW|S|1st Monday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Nuisance On Property 4/16/2025 4:55:27 PM||+++ ADDRESS WARNING +++Entered Address: 10100 LEAWOOD BLVDValidated Address: 11402 SPRING GROVE DR - Address Id: 595083+++ ADDRESS WARNING +++the trash is on the utility easement ///LEAWOOD BLVD PINE KNOLL|Neighborhoods 2500141556|2500141556|5131 PEASE ST HOUSTON TX 77023|29.7327|-95.3241|No Violation Found|2025-04-16 16:50:53.0000000|Apr 18 2025 1:14PM|Parking Violation - 2500141556 - 5131 PEASE ST|Parking Violation|19 Calendar Days|May 5 2025 9:55PM|NE|I|494X|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 21:55:54.0000000|3134897.1900000000|13832286.2800000000|5131 PEASE ST|HOUSTON|TX|77023|0121320090019|2025-04-16 21:50:53.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE||1st Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Parking Management||SEVERAL VEHICLES IN PARKING VIOLATIONS. VEHICLE BLOCKING DRIVEWAYS SIDEWALKS PARKING IN FRONT OF HYDRANTS ECT|Parking Management 2500141555|2500141555|6215 WINFIELD RD HOUSTON TX 77050|29.8996|-95.2972|Routed|2025-04-16 16:50:14.0000000||Missed Garbage Pickup - 2500141555 - 6215 WINFIELD RD|Missed Garbage Pickup|4 Working Days|Apr 22 2025 9:51PM|NE|B|415J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 21:51:58.0000000|3141510.7500000000|13893201.0000000000|6215 WINFIELD RD|HOUSTON|TX|77050|0941400000021|2025-04-16 21:50:14.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Missed Garbage Pickup 4/16/2025 4:51:58 P||4 homes were not collected due to the installation of street lights. Please return to the street to collect the missed garbage.|Solid Waste Management 2500141553|2500141553|8009 VANILLA ORCHID DR HOUSTON TX 77016|29.8671|-95.2804|Routed|2025-04-16 16:48:33.0000000||Missed Garbage Pickup - 2500141553 - 8009 VANILLA ORCHID DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 9:49PM|NE|B|415X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 21:49:24.0000000|3147231.5000000000|13881564.0000000000|8009 VANILLA ORCHID DR|HOUSTON|TX|77016|1468310070024|2025-04-16 21:48:33.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Garbage Pickup 4/16/2025 4:49:24||NULL|Solid Waste Management 2500141552|2500141552|230 DANFIELD DR HOUSTON TX 77047|29.6005|-95.416|Routed|2025-04-16 16:48:26.0000000||MYR PW - 2500141552 - 230 DANFIELD DR|MYR PW|14 Calendar Days|Apr 30 2025 9:49PM|SW|K|572Y|Mayor Office|Mayor Mail|MYR PW|0|Active|2025-04-16 21:49:12.0000000|3107217.7500000000|13783322.0000000000|230 DANFIELD DR|HOUSTON|TX|77047|0042070200003|2025-04-16 21:48:26.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|PW Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||ACCOUNT# 43026608111- citizen has concerns with water bill charges.232075514-BA-1.000|Mayor Office 2500141551|2500141551|101 DE HAVEN ST HOUSTON TX 77029|29.7375|-95.2622|Service Completed|2025-04-16 16:47:16.0000000|Apr 18 2025 12:46PM|Heavy Trash Code Violation - 2500141551 - 101 DE HAVEN ST|Heavy Trash Code Violation|25 Working Days|May 21 2025 9:59PM|NE|I|495U|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 21:52:34.0000000|3154494.0000000000|13834668.0000000000|101 DE HAVEN ST|HOUSTON|TX|77029|0700110150001|2025-04-16 21:47:16.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish dead tree and junk debris present||caller states that a neighbor that lives on 9214 rhode island is illegally dumping her tree waste on the ditch by her house and when she told her that it is a violation she said she did not care and will not stop until a COH inspector tells her to stop.|Excessive heavy trash/rubbish dead tree and junk debris present at curbside near right of way (vacant lot - under 8 cubic yards - illegal dumping refer to SR #2500143859). 2500141550|12697036-2500141550|5605 GARDENDALE DR HOUSTON TX 77092|29.8168|-95.4727|Routed - Integrated|2025-04-16 16:46:42.0000000||Traffic Signs - 12697036-2500141550 - 5605 GARDENDALE DR|Traffic Signs|14 Working Days|May 6 2025 9:51PM|NW|A|451Q|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 21:51:39.0000000|3086864.5000000000|13861414.0000000000|5605 GARDENDALE DR|HOUSTON|TX|77092|0590130000031|2025-04-16 21:46:42.0000000|SPRING BRANCH EAST||NWFR110|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:51:32||citizen is requesting no parking sign to placed up at least two or three signs due to the fact the address 5602 gardendale block the street and the workers cannot get into the business of 5605 garendale please contact manager of the address above 83225038|Public Works 2500141549|2500141549|170 HEIGHTS BLVD HOUSTON TX 77007|29.7728|-95.3969|Routed|2025-04-16 16:45:38.0000000||MAO General - 2500141549 - 170 HEIGHTS BLVD|MAO General|14 Working Days|May 6 2025 9:46PM|NW|C|493E|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-16 21:46:06.0000000|3111375.7500000000|13846155.0000000000|170 HEIGHTS BLVD|HOUSTON|TX|77007|0210550000027|2025-04-16 21:45:38.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Sandra Cortez created MAO General 4/16/2025 4:46:06 PM||New parents came in inquireing about SNAP Program at West End MSC. Navite spanish speakers.|Neighborhoods 2500141548|20521789-2500141548|5921 IMOGENE ST HOUSTON TX 77074|29.683|-95.4968|Routed - Integrated|2025-04-16 16:45:34.0000000||Water Leak - 20521789-2500141548 - 5921 IMOGENE ST|Water Leak|10 Calendar Days|Apr 26 2025 9:46PM|SW|J|530R|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 21:46:17.0000000|3080664.2500000000|13812531.0000000000|5921 IMOGENE ST|HOUSTON|TX|77074|0730240150004|2025-04-16 21:45:34.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:32:41||NULL|Public Works 2500141547|2500141547|9550 WAYSIDE DR HOUSTON TX 77028|29.8502|-95.2828|Routed|2025-04-16 16:45:10.0000000||Health Code - 2500141547 - 9550 WAYSIDE DR|Health Code|55 Calendar Days|Jun 10 2025 9:51PM|NE|B|455B|Health|Environmental Health|Health Code|0|Active|2025-04-16 21:51:34.0000000|3146659.2500000000|13875395.0000000000|9550 WAYSIDE DR|HOUSTON|TX|77028|1245180000001|2025-04-16 21:45:10.0000000|EAST HOUSTON||||NE|||NE|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB See attached plumbing invoice from SunCoast Plumbing Co. sh||Mrs.Grant states apartment complex has had its residents without any water for ((zzz) days and they have not made any repairs to a list of issues Mrs. Grant has in her apartment that were meant to be addressed before her move in date. Please contact her|Health 2500141546|2500141546|311 FOREST OAKS DR HOUSTON TX 77017|29.6945|-95.2386|Routed|2025-04-16 16:44:34.0000000||Container Repair - 2500141546 - 311 FOREST OAKS DR|Container Repair|10 Calendar Days|Apr 26 2025 9:45PM|SE|E|536J|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 21:45:28.0000000|3162474.2500000000|13819263.0000000000|311 FOREST OAKS DR|HOUSTON|TX|77017|0804660000011|2025-04-16 21:44:34.0000000|MEADOWBROOK / ALLENDALE||SEMO121|MONDAY|SE|SEMO-B-06|MONDAY-B|SE|S|1st Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Container Repair 4/16/2025 4:45:28 PM||missing wheel and lid|Solid Waste Management 2500141545|2500141545|10414 ROCKAWAY DR HOUSTON TX 77016|29.8632|-95.3013|Routed|2025-04-16 16:43:56.0000000||Property Damage - 2500141545 - 10414 ROCKAWAY DR|Property Damage|34 Calendar Days|May 20 2025 9:43PM|NE|B|414Z|Solid Waste Management|General Support Services|Property Damage|0|Active|2025-04-16 21:43:56.0000000|3140655.7500000000|13879927.0000000000|10414 ROCKAWAY DR|HOUSTON|TX|77016|0851750000824|2025-04-16 21:43:56.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Collections|FULL|34 Calendar Days|Email|2025-04-20 11:15:04.1430000|Omobolanie Bankole created Property Damage 4/16/2025 4:43:56 PM||Citizen Mardie Parker xxx-xxx-xxxx states heavy trash truck dug to deep and removed her grass//asking to have grass replaced|Solid Waste Management 2500141544|12697035-2500141544|522 JEFFERSON ST HOUSTON TX 77002|29.7536|-95.3739|Service Completed|2025-04-16 16:43:49.0000000|Apr 17 2025 7:19AM|Traffic Signal Maintenance - 12697035-2500141544 - JEFFERSON ST BRAZOS ST|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 9:43PM|NW|I|493P|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 21:43:56.0000000|3118884.5000000000|13839324.0000000000|522 JEFFERSON ST|HOUSTON|TX|77002|none|2025-04-16 21:43:49.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||+++ ADDRESS WARNING +++Entered Address: JEFFERSON ST BRAZOS STValidated Address: 522 JEFFERSON ST - Address Id: 1323+++ ADDRESS WARNING +++Timing|Resolution :38. Task CompletedClose Comments :Intersection is working at this time. 2500141543|12697031-2500141543|6227 SOUTHWEST FWY HOUSTON TX 77074|29.7219|-95.4923|Routed - Integrated|2025-04-16 16:43:35.0000000||Traffic Signs - 12697031-2500141543 - 6227 SOUTHWEST FWY|Traffic Signs|14 Working Days|May 6 2025 9:43PM|SW|J|531A|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 21:43:40.0000000|3081686.0000000000|13826717.0000000000|6227 SOUTHWEST FWY|HOUSTON|TX|77074|0410330050014|2025-04-16 21:43:35.0000000|GULFTON||||SW|||SE|||SW||FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:27:34||The HPD Gulfton Storefront signs on Westpark and Southwest freeway. Glenmont and Westward The sign on Westpark SW freeway is down on the ground. Others need to be replaced.|Public Works 2500141542|2500141542|1431 ALTHEA DR HOUSTON 77018|29.8255|-95.4367|Service Completed|2025-04-16 16:43:35.0000000|Apr 17 2025 3:21PM|Liaison Comm - 2500141542 - 1431 ALTHEA DR|Liaison Comm|5 Working Days|Apr 23 2025 9:51PM|NW|C|452J|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 21:44:41.0000000|3098152.7500000000|13864924.0000000000|1431 ALTHEA DR|HOUSTON||77018|0731000050018|2025-04-16 21:43:35.0000000|CENTRAL NORTHWEST||NWTU107|TUESDAY|NW|NETU-B-04|TUESDAY-B|NE|S|3rd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified.||citizen states has yet to receive garbage container for new resident|container department has been notified. 2500141541|2500141541|8929 SCOTT ST HOUSTON TX 77051|29.6627|-95.3678|Service Completed|2025-04-16 16:42:18.0000000|Apr 17 2025 9:18AM|Nuisance on Commercial Property - 2500141541 - 8929 SCOTT ST|Nuisance on Commercial Property|7 Calendar Days|Apr 23 2025 9:47PM|SE|D|533Y|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-16 21:47:26.0000000|3121840.0600000000|13806426.2400000000|8929 SCOTT ST|HOUSTON|TX|77051|0641680380001|2025-04-16 21:42:18.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE||4th Thursday|SE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|The complaint is not a building code violation/ within the scope||There is consistent loitering at D T Food Store located at 8929 Scott St. Groups of individuals are hanging out on the property for long periods throughout the day often blocking walkways and creating an uncomfortable environment for customers and nearb|The complaint is not a building code violation/ within the scope of work of the habitability department. This case is in the incorrect que. Call 311 or xxx-xxx-xxxx and request a new case for the appropriate dept. 2500141540|2500141540|3951 WOODCHASE DR HOUSTON TX 77042|29.7205|-95.5446|Routed|2025-04-16 16:42:15.0000000||Litter Park - 2500141540 - 3951 WOODCHASE DR|Litter Park|3 Calendar Days|Apr 19 2025 9:43PM|SW|F|530A|Parks and Recreation|Greenspace Management|Litter Park|0|Active|2025-04-16 21:43:44.0000000|3065090.5000000000|13825722.0000000000|3951 WOODCHASE DR|HOUSTON|TX|77042|1109610220001|2025-04-16 21:42:15.0000000|WESTCHASE|Westchase MD|||SW|||SW|||SW|PR GreenspaceStatistics|FULL|3 Calendar Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Litter Park 4/16/2025 4:43:44 PM||Re: Houston 311 Notification of Case Closed COH:0001675 states along the fence line at the Woodchase park|Parks and Recreation 2500141539|12697032-2500141539|E 27TH ST ARLINGTON ST HOUSTON TX 77008|29.8114|-95.3946|Service Completed|2025-04-16 16:41:52.0000000|Apr 17 2025 5:51AM|Street Condition - 12697032-2500141539 - E 27TH ST ARLINGTON ST|Street Condition|30 Calendar Days|May 16 2025 9:43PM|NW|C|453S|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 21:43:05.0000000|3111700.4400000000|13860143.7200000000|E 27TH ST ARLINGTON ST|HOUSTON|TX|77008|0350860330001|2025-04-16 21:41:52.0000000|GREATER HEIGHTS||NWTH119|THURSDAY|NW|NETH-B-02|THURSDAY-B|NE||3rd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||300 block of East 27th Arlington (zip 7700(zzz) there is a large steel plate and barricades that have been there for months. The steel plate is caving in and the barricades have been hit by cars and are all over the place. Please resolve this issue. fix|Resolution :07. Investigation / Inspection completedClose Comments :Steel plate is in place need investigation 2500141537|12697033-2500141537|6942 N LOOP FWY HOUSTON TX 77028|29.8072|-95.3018|Service Completed|2025-04-16 16:40:41.0000000|Apr 17 2025 7:23AM|Traffic Signal Maintenance - 12697033-2500141537 - HOMESTEAD RD N IH 610 LOOP E|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 9:41PM|NE|B|454V|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 21:41:56.0000000|3140965.0000000000|13859491.0000000000|6942 N LOOP FWY|HOUSTON|TX|77028|1247690010001|2025-04-16 21:40:41.0000000|KASHMERE GARDENS||||NE|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||+++ ADDRESS WARNING +++Entered Address: HOMESTEAD RD N IH 610 LOOP EValidated Address: 6942 N LOOP FWY - Address Id: 183279+++ ADDRESS WARNING +++homestead and 610 travelling in all directions|Resolution :38. Task CompletedClose Comments :Intersection is working at this time. 2500141536|20521788-2500141536|12505 AUTUMN LEAF LN HOUSTON TX 77072|29.6941|-95.6002|Service Completed|2025-04-16 16:39:57.0000000|Apr 16 2025 5:58PM|Water Service - 20521788-2500141536 - 12505 AUTUMN LEAF LN|Water Service|2 Calendar Days|Apr 18 2025 9:40PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 21:40:45.0000000|3047742.2500000000|13815586.0000000000|12505 AUTUMN LEAF LN|HOUSTON|TX|77072|1146060030002|2025-04-16 21:39:57.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:57:22 PM - Case # 20521788 -2500141536: Dear Custome||NULL|4/16/2025 5:57:22 PM - Case # 20521788 -2500141536: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141535|2500141535|530 WAINWRIGHT ST HOUSTON TX 77022|29.825|-95.3661|Routed|2025-04-16 16:38:45.0000000||Recycling Participation NEW - 2500141535 - 530 WAINWRIGHT ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 9:39PM|NE|H|453L|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 21:39:56.0000000|3120549.7500000000|13865400.0000000000|530 WAINWRIGHT ST|HOUSTON|TX|77022|0510490000216|2025-04-16 21:38:45.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO107|MONDAY|NE|NEMO-B-09|MONDAY-B|NE|S|2nd Friday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Recycling Participation NEW 4/16/2025 4:39:||NULL|Solid Waste Management 2500141534|2500141534|530 WAINWRIGHT ST HOUSTON TX 77022|29.825|-95.3661|Routed|2025-04-16 16:37:59.0000000||Recycling Participation NEW - 2500141534 - 530 WAINWRIGHT ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 9:38PM|NE|H|453L|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 21:38:39.0000000|3120549.7500000000|13865400.0000000000|530 WAINWRIGHT ST|HOUSTON|TX|77022|0510490000216|2025-04-16 21:37:59.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO107|MONDAY|NE|NEMO-B-09|MONDAY-B|NE|S|2nd Friday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Recycling Participation NEW 4/16/2025 4:38:||04/14|Solid Waste Management 2500141533|2500141533|7219 BOWIE ST HOUSTON TX 77012|29.7157|-95.2891|Routed|2025-04-16 16:37:38.0000000||Missed Heavy Trash Pickup - 2500141533 - 7219 BOWIE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 9:45PM|SE|I|535A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 21:38:55.0000000|3146216.2500000000|13826472.0000000000|7219 BOWIE ST|HOUSTON|TX|77012|0601250050004|2025-04-16 21:37:38.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Heavy Trash Pickup 4/16/2025 4:3||NULL|Solid Waste Management 2500141532|2500141532|530 WAINWRIGHT ST HOUSTON TX 77022|29.825|-95.3661|Routed|2025-04-16 16:36:59.0000000||New Resident Container - 2500141532 - 530 WAINWRIGHT ST|New Resident Container|12 Calendar Days|Apr 28 2025 9:37PM|NE|H|453L|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 21:37:52.0000000|3120549.7500000000|13865400.0000000000|530 WAINWRIGHT ST|HOUSTON|TX|77022|0510490000216|2025-04-16 21:36:59.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO107|MONDAY|NE|NEMO-B-09|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created New Resident Container 4/16/2025 4:37:52 PM||04/14|Solid Waste Management 2500141531|2500141531|1643 IMPERIAL CROWN DR HOUSTON TX 77043|29.8007|-95.5478|Routed|2025-04-16 16:36:57.0000000||Missed Yard Waste Pickup - 2500141531 - 1643 IMPERIAL CROWN DR|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 9:40PM|NW|A|450S|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 21:40:40.0000000|3063215.0000000000|13854823.0000000000|1643 IMPERIAL CROWN DR|HOUSTON|TX|77043|0915620000010|2025-04-16 21:36:57.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Yard Waste Pickup 4/16/2025 4:40:4||12 bags of yard trash starting to decompose/ caller tried to go to dump and dump informed them that they are full/ caller would like yard waste serviced for them and neighbors|Solid Waste Management 2500141530|2500141530|9402 HENDON LN HOUSTON TX 77036|29.6959|-95.5486|Routed|2025-04-16 16:36:19.0000000||Container Replacement - 2500141530 - 9402 HENDON LN|Container Replacement|10 Calendar Days|Apr 26 2025 9:37PM|SW|J|529M|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 21:37:35.0000000|3064100.5000000000|13816731.0000000000|9402 HENDON LN|HOUSTON|TX|77036|0934110000021|2025-04-16 21:36:19.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Container Replacement 4/16/2025 4:37:35||NULL|Solid Waste Management 2500141529|12697030-2500141529|5127 BELLFORT ST HOUSTON TX 77033|29.667|-95.3471|Service Completed|2025-04-16 16:35:11.0000000|Apr 17 2025 11:31AM|Street Condition - 12697030-2500141529 - 5127 BELLFORT ST|Street Condition|30 Calendar Days|May 16 2025 9:38PM|SE|D|533Z|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 21:38:20.0000000|3128353.5000000000|13808175.0000000000|5127 BELLFORT ST|HOUSTON|TX|77033|0811520000028|2025-04-16 21:35:11.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||public works worked on the street but citizen states that they did not level it right making a dip.|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found 2500141528|20521787-2500141528|5917 RICHMOND AVE HOUSTON TX 77057|29.7311|-95.4833|Service Completed|2025-04-16 16:34:19.0000000|Apr 17 2025 1:24PM|Fire Hydrant - 20521787-2500141528 - 5917 RICHMOND AVE|Fire Hydrant|12 Calendar Days|Apr 28 2025 9:35PM|SW|J|491X|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-16 21:35:49.0000000|3084439.5000000000|13830156.0000000000|5917 RICHMOND AVE|HOUSTON|TX|77057|0731870000070|2025-04-16 21:34:19.0000000|MID WEST|Harris County PID#2|||SW|||SW|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:23:37 PM - Case # 20521787 -2500141528: Dear Custome||5917 Richmond|4/17/2025 1:23:37 PM - Case # 20521787 -2500141528: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141527|12697029-2500141527|6302 PADDINGTON BEND DR HOUSTON TX 77008|29.7849|-95.4271|Routed - Integrated|2025-04-16 16:33:29.0000000||Traffic Signs - 12697029-2500141527 - PADDINGTON BEND DR|Traffic Signs|14 Working Days|May 6 2025 9:33PM|NW|C|492B|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 21:33:29.0000000|3101690.2500000000|13850285.0000000000|6302 PADDINGTON BEND DR|HOUSTON|TX|77008|1500750020002|2025-04-16 21:33:29.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:49:32||+++ ADDRESS WARNING +++Entered Address: PADDINGTON BEND DRValidated Address: 6302 PADDINGTON BEND DR - Address Id: 3076097+++ ADDRESS WARNING +++|Public Works 2500141526|2500141526|6617 CORBIN ST HOUSTON TX 77055|29.7959|-95.4673|Routed|2025-04-16 16:33:22.0000000||Container Repair - 2500141526 - 6617 CORBIN ST|Container Repair|10 Calendar Days|Apr 26 2025 9:34PM|NW|A|451Y|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 21:34:28.0000000|3088803.7500000000|13853842.0000000000|6617 CORBIN ST|HOUSTON|TX|77055|0752190110004|2025-04-16 21:33:22.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Container Repair 4/16/2025 4:34:28 PM||2734-0858-1216|Solid Waste Management 2500141525|2500141525|6909 WHEATLEY ST HOUSTON TX 77091|29.8632|-95.4296|Routed|2025-04-16 16:33:05.0000000||Litter Esplanade Median - 2500141525 - 6909 WHEATLEY ST|Litter Esplanade Median|7 Calendar Days|Apr 23 2025 9:34PM|NW|B|412X|Parks and Recreation|Greenspace Management|Litter Esplanade Median|0|Active|2025-04-16 21:34:54.0000000|3100006.0000000000|13878686.0000000000|6909 WHEATLEY ST|HOUSTON|TX|77091|0551740010060|2025-04-16 21:33:05.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|PR GreenspaceStatistics|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Litter Esplanade Median 4/16/2025 4:34:54||junk items rubbish and tires on the esplanade|Parks and Recreation 2500141524|2500141524|11047 LANDSBURY CT HOUSTON TX 77099|29.6581|-95.5745|Routed|2025-04-16 16:32:53.0000000||Missed Garbage Pickup - 2500141524 - 11047 LANDSBURY CT|Missed Garbage Pickup|4 Working Days|Apr 22 2025 9:34PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 21:34:05.0000000|3056283.2500000000|13802747.0000000000|11047 LANDSBURY CT|HOUSTON|TX|77099|1126790000056|2025-04-16 21:32:53.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/16/2025 4:34:05||whole street not serviced|Solid Waste Management 2500141523|2500141523|14710 HIRAM CLARKE RD HOUSTON 77053|29.6123|-95.4464|Routed|2025-04-16 16:27:57.0000000||HPW Escalation - 2500141523 - 14710 HIRAM CLARKE RD|HPW Escalation|3 Working Days|Apr 21 2025 9:37PM|SW|K|571V|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-16 21:30:18.0000000|3097446.0000000000|13787335.0000000000|14710 HIRAM CLARKE RD|HOUSTON||77053|0150750000014|2025-04-16 21:27:57.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created HPW Escalation 4/16/2025 4:30:18 PM||NULL|Public Works 2500141522|307203-2500141522|2606 WHITNEY ST HOUSTON TX 77006|29.7463|-95.3875|Routed - Integrated|2025-04-16 16:27:36.0000000||Junk Motor Vehicle - 307203-2500141522 - 2606 Whitney St|Junk Motor Vehicle|176 Working Days|Dec 31 2025 10:27PM|NW|C|493S|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 21:27:36.0000000|3114639.0000000000|13836582.0000000000|2606 WHITNEY ST|HOUSTON|TX|77006|0261280000014|2025-04-16 21:27:36.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|176 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Van is parked illegally obstructing street and driveway. Abandoned for over 7days|Neighborhoods 2500141521|20521786-2500141521|1610 PALOMINO LN HOUSTON TX 77339|30.0416|-95.2311|Service Completed|2025-04-16 16:27:27.0000000|Apr 17 2025 12:14PM|Water Leak - 20521786-2500141521 - 1610 Palomino Ln|Water Leak|10 Calendar Days|Apr 26 2025 9:27PM|GNEHSA|E|336F|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 21:27:27.0000000|3160803.5000000000|13945478.0000000000|1610 PALOMINO LN|HOUSTON|TX|77339|0952790000014|2025-04-16 21:27:27.0000000|KINGWOOD AREA||NETU111|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/17/2025 12:13:06 PM - Case # 20521786 -2500141521: An investig||Sprinkler lines have been checked and no leaks but there is significant water pooling inside the back fence.|4/17/2025 12:13:06 PM - Case # 20521786 -2500141521: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141520|12697028-2500141520|2125 VANCE ST HOUSTON TX 77093|29.8251|-95.3473|Routed - Integrated|2025-04-16 16:26:34.0000000||Street Condition - 12697028-2500141520 - 2125 VANCE ST|Street Condition|30 Calendar Days|May 16 2025 9:26PM|NE|H|454J|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 21:26:40.0000000|3126488.7500000000|13865640.0000000000|2125 VANCE ST|HOUSTON|TX|77093|0422300000692|2025-04-16 21:26:34.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO101|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:05:46||PER WWO - Performed a dye-test on the sanitary sewer and the results was negative but positive on the storm sewer.|Public Works 2500141519|20521781-2500141519|2102 HADLEY ST HOUSTON TX 77003|29.7415|-95.3632|Service Completed|2025-04-16 16:25:19.0000000|Apr 17 2025 1:28PM|Sewer Wastewater - 20521781-2500141519 - 2100 HADLEY ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 9:25PM|SE|D|493U|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 21:25:19.0000000|3122432.7500000000|13835047.0000000000|2102 HADLEY ST|HOUSTON|TX|77003|0190130000008|2025-04-16 21:25:19.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:27:30 PM - Case # 20521781 -2500141519: All investig||+++ ADDRESS WARNING +++Entered Address: 2100 HADLEY STValidated Address: 2102 HADLEY ST - Address Id: 2351+++ ADDRESS WARNING +++2100 HADLEY ST -- Per contractor manholes #SB138081 -38777730 are currently surcharged.|4/17/2025 1:27:30 PM - Case # 20521781 -2500141519: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141517|2500141517|4210 WOOLWORTH ST HOUSTON TX 77026|29.7994|-95.3114|Routed|2025-04-16 16:25:04.0000000||Water/Sewer/Drainage Billing - 2500141517 - 4210 WOOLWORTH ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 9:26PM|NE|B|454Y|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-16 21:26:19.0000000|3138182.0000000000|13856638.0000000000|4210 WOOLWORTH ST|HOUSTON|TX|77026|0690650030061|2025-04-16 21:25:04.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-08|FRIDAY-B|NE|S|1st Thursday|NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 37343650114 citizen has been having higher than usual water bills01062649-BA-0.625|Public Works 2500141516|20521784-2500141516|3651 ROYAL ROYCE DR HOUSTON TX 77042|29.7231|-95.5699|Service Completed|2025-04-16 16:24:21.0000000|Apr 18 2025 10:28AM|Water Leak - 20521784-2500141516 - 3651 ROYAL ROYCE DR|Water Leak|10 Calendar Days|Apr 26 2025 9:25PM|SW|F|489Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 21:25:55.0000000|3057055.2500000000|13826420.0000000000|3651 ROYAL ROYCE DR|HOUSTON|TX|77042|1228640030002|2025-04-16 21:24:21.0000000|WESTCHASE|Westchase MD|SWMO122|MONDAY|SW|SWMO-A-04|MONDAY-A|SW|S|1st Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:28:00 AM - Case # 20521784 -2500141516: An investig||please contact the citizen before arriving7134107613|4/18/2025 10:28:00 AM - Case # 20521784 -2500141516: An investigation has been completed and a leak was not found at this location. 2500141515|2500141515|8114 CLAIBORNE ST HOUSTON TX 77078|29.8532|-95.2773|Routed|2025-04-16 16:23:52.0000000||Container Replacement - 2500141515 - 8114 CLAIBORNE ST|Container Replacement|10 Calendar Days|Apr 26 2025 9:25PM|NE|B|455B|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 21:25:36.0000000|3148351.5000000000|13876556.0000000000|8114 CLAIBORNE ST|HOUSTON|TX|77078|0771530130263|2025-04-16 21:23:52.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Container Replacement 4/16/2025 4:25:36||bottom of bin is damage not able to hold trash pls look inside bin or at bottom of bin|Solid Waste Management 2500141514|221268-2500141514|4502 CRANE ST HOUSTON TX 77026|29.7965|-95.3249|Service Completed|2025-04-16 16:23:45.0000000|Apr 18 2025 9:09AM|Tree Trim - 221268-2500141514 - 4502 CRANE ST|Tree Trim|75 Calendar Days|Jun 30 2025 9:29PM|NE|B|454X|Parks and Recreation|Forestry|Tree Trim|1|Resolved|2025-04-16 21:29:39.0000000|3133923.2500000000|13855460.0000000000|4502 CRANE ST|HOUSTON|TX|77026|0651230090524|2025-04-16 21:23:45.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-08|FRIDAY-B|NE|S|1st Thursday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No hazard or concern found during inspection.||Urgent: Large limb hanging down across door blocking entry way for citizen to get into home. Limb is hanging onto his vehicle (van) as well. Please expedite service and make contact at xxx-xxx-xxxx.|No hazard or concern found during inspection. 2500141513|2500141513|222 GOBER ST HOUSTON TX 77017|29.7005|-95.2433|Insufficient Information to Investigate|2025-04-16 16:22:53.0000000|Apr 17 2025 11:53AM|Parking Violation - 2500141513 - 222 GOBER ST|Parking Violation|19 Calendar Days|May 5 2025 9:27PM|SE|E|536J|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 21:27:55.0000000|3160905.6400000000|13821401.4400000000|222 GOBER ST|HOUSTON|TX|77017|0832830020065|2025-04-16 21:22:53.0000000|MEADOWBROOK / ALLENDALE||SEMO120|MONDAY|SE|SEMO-B-06|MONDAY-B|SE||1st Monday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Need more information of vehicle||Car is not drivable and is on city street.|Need more information of vehicle 2500141512|20521782-2500141512|12506 AUTUMN LEAF LN HOUSTON TX 77072|29.6943|-95.6003|Service Completed|2025-04-16 16:22:28.0000000|Apr 16 2025 5:58PM|Water Service - 20521782-2500141512 - 12506 AUTUMN LEAF LN|Water Service|2 Calendar Days|Apr 18 2025 9:23PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 21:23:32.0000000|3047695.2500000000|13815682.0000000000|12506 AUTUMN LEAF LN|HOUSTON|TX|77072|1146060020003|2025-04-16 21:22:28.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:58:09 PM - Case # 20521782 -2500141512: Dear Custome||NULL|4/16/2025 5:58:09 PM - Case # 20521782 -2500141512: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141509|2500141509|6411 LINDEN KNOLL LN HOUSTON TX 77085|29.633|-95.4798|Service Completed|2025-04-16 16:22:02.0000000|Apr 19 2025 10:49AM|Recycling Cart Repair - 2500141509 - 6411 LINDEN KNOLL LN|Recycling Cart Repair|14 Calendar Days|Apr 30 2025 9:30PM|SW|K|571K|Solid Waste Management|Recycling|Recycling Cart Repair|1|Resolved|2025-04-16 21:30:39.0000000|3086606.7500000000|13794524.0000000000|6411 LINDEN KNOLL LN|HOUSTON|TX|77085|1227460010045|2025-04-16 21:22:02.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes:||NULL|Completed by Tommie Bell. Notes: 2500141508|20521785-2500141508|3019 TRUXILLO ST HOUSTON TX 77004|29.7267|-95.3625|Service Completed|2025-04-16 16:21:33.0000000|Apr 16 2025 7:14PM|Sewer Wastewater - 20521785-2500141508 - 3019 TRUXILLO ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 9:26PM|SE|D|493Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 21:26:35.0000000|3122803.6600000000|13829727.3300000000|3019 TRUXILLO ST|HOUSTON|TX|77004|0611680340018|2025-04-16 21:21:33.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW||3rd Friday|SE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/16/2025 7:13:35 PM - Case # 20521785 -2500141508: Investigatio||This is the previous case number 20520746-2500136134. Although the drain was cleaned and lime placed on the ground I think there is a leak. The ground continues to be soaked and sewer water pooling.|4/16/2025 7:13:35 PM - Case # 20521785 -2500141508: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500141507|2500141507|7129 EASTWOOD ST HOUSTON TX 77021|29.6847|-95.3561|Service Completed|2025-04-16 16:21:33.0000000|Apr 17 2025 9:33AM|Missed Garbage Pickup - 2500141507 - 7129 EASTWOOD ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 9:22PM|SE|D|533R|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 21:22:23.0000000|3125307.7500000000|13814522.0000000000|7129 EASTWOOD ST|HOUSTON|TX|77021|0332280560009|2025-04-16 21:21:33.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||7129 eastwood/ street missed|Completed by Quinton Kingsby. Notes: 2500141506|20521783-2500141506|4115 AMIR ST HOUSTON TX 77072|29.7153|-95.5859|Service Completed|2025-04-16 16:21:29.0000000|Apr 16 2025 5:54PM|Sewer Wastewater - 20521783-2500141506 - 4115 AMIR ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 9:23PM|SW|F|529A|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 21:23:39.0000000|3052051.7500000000|13823454.0000000000|4115 AMIR ST|HOUSTON|TX|77072|1144630030004|2025-04-16 21:21:29.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:53:11 PM - Case # 20521783 -2500141506: All investig||4115 Amir- sewer is stopped up. Plumber has been out and was not able clear the line. Senior citizen at home.|4/16/2025 5:53:11 PM - Case # 20521783 -2500141506: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141505|2500141505|9410 MESA DR HOUSTON TX 77078|29.8493|-95.2623|Service Completed|2025-04-16 16:21:23.0000000|Apr 18 2025 11:48AM|Dead Animal Collection - 2500141505 - 9436 MESA DR|Dead Animal Collection|4 Calendar Days|Apr 20 2025 9:22PM|NE|B|455D|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 21:22:40.0000000|3153332.2500000000|13875246.0000000000|9410 MESA DR|HOUSTON|TX|77078|1218330010001|2025-04-16 21:21:23.0000000|EAST HOUSTON||||NE|||NE|||NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||+++ ADDRESS WARNING +++Entered Address: 9436 MESA DRValidated Address: 9410 MESA DR - Address Id: 743380+++ ADDRESS WARNING +++dog is on the median by the school|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500141504|2500141504|10811 LONG GATE DR HOUSTON 77047|29.6417|-95.3659|Routed|2025-04-16 16:21:00.0000000||SWM Escalation - 2500141504 - 10811 LONG GATE DR|SWM Escalation|3 Working Days|Apr 21 2025 9:28PM|SE|D|573G|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 21:21:43.0000000|3122689.5000000000|13798793.0000000000|10811 LONG GATE DR|HOUSTON||77047|0964480000022|2025-04-16 21:21:00.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created SWM Escalation 4/16/2025 4:21:43 PM||wheel broken|Solid Waste Management 2500141503|2500141503|3610 JIPSIE LN HOUSTON TX 77051|29.6465|-95.37|Routed|2025-04-16 16:20:38.0000000||Heavy Trash Code Violation - 2500141503 - 3610 JIPSIE LN|Heavy Trash Code Violation|25 Working Days|May 21 2025 9:30PM|SE|D|573G|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 21:23:36.0000000|3121333.5000000000|13800516.0000000000|3610 JIPSIE LN|HOUSTON|TX|77051|0811380000035|2025-04-16 21:20:38.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Heavy Trash Code Violation 4/16/2025 4:23||3610 JIPSIE LN|Solid Waste Management 2500141502|12697026-2500141502|10802 FAIRCROFT DR HOUSTON TX 77048|29.6421|-95.3355|Service Completed|2025-04-16 16:20:24.0000000|Apr 17 2025 11:31AM|Street Condition - 12697026-2500141502 - 10812 FAIRCROFT DR|Street Condition|30 Calendar Days|May 16 2025 9:24PM|SE|D|574E|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 21:24:00.0000000|3132261.2500000000|13799243.0000000000|10802 FAIRCROFT DR|HOUSTON|TX|77048|0913790000007|2025-04-16 21:20:24.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR116|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: 10812 FAIRCROFT DRValidated Address: 10802 FAIRCROFT DR - Address Id: 289458+++ ADDRESS WARNING +++street pavement is cracked and ponding water stands in the street and it has turned into mold and it also has accumul|Resolution :07. Investigation / Inspection completedClose Comments : Referred to concrete street maintenance for Panel Replacement. 2500141500|12697027-2500141500|210 CORDELL ST HOUSTON TX 77009|29.7932|-95.3746|Routed - Integrated|2025-04-16 16:19:10.0000000||Street Condition - 12697027-2500141500 - CORDELL ST TEMPLE ST|Street Condition|30 Calendar Days|May 16 2025 9:22PM|NW|H|453X|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 21:22:49.0000000|3118259.7500000000|13853696.0000000000|210 CORDELL ST|HOUSTON|TX|77009|1281940010001|2025-04-16 21:19:10.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|1st Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:29:46||+++ ADDRESS WARNING +++Entered Address: CORDELL ST TEMPLE STValidated Address: 210 CORDELL ST - Address Id: 54492+++ ADDRESS WARNING +++THERE ARE LARGE POTHOLES CAUSING STANDING WATER AND HOLE NOT TO BE VISIBLE AT THE CORNER NEAR BUISNESS PLEASE CALL MR.|Public Works 2500141499|20521778-2500141499|14415 HIRAM CLARKE RD HOUSTON TX 77045|29.6163|-95.4456|Routed - Integrated|2025-04-16 16:18:36.0000000||Sewer Wastewater - 20521778-2500141499 - 14415 HIRAM CLARKE RD|Sewer Wastewater|1 Calendar Day|Apr 17 2025 9:18PM|SW|K|571R|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-16 21:18:36.0000000|3097653.2500000000|13788789.0000000000|14415 HIRAM CLARKE RD|HOUSTON|TX|77045|0845590000013|2025-04-16 21:18:36.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 12:16:56||Per HHD - I conducted an inspection today at 14415 Hiram Clarke Rd and noticed the city cleanout is holding with evidence of SSO entering the storm drain.|Public Works 2500141498|2500141498|4414 LYMBAR DR HOUSTON TX 77096|29.6741|-95.4514|Routed|2025-04-16 16:17:49.0000000||Missed Yard Waste Pickup - 2500141498 - 4414 LYMBAR DR|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 9:19PM|SW|K|531V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 21:19:00.0000000|3095192.5000000000|13809735.0000000000|4414 LYMBAR DR|HOUSTON|TX|77096|0890620000014|2025-04-16 21:17:49.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Yard Waste Pickup 4/16/2025 4:19:00 PM||NULL|Solid Waste Management 2500141497|2500141497|6811 FOSTER ST HOUSTON TX 77021|29.6891|-95.3552|Routed|2025-04-16 16:17:48.0000000||Trash Dumping or Illegal Dumpsite - 2500141497 - 6811 FOSTER ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 9:22PM|SE|D|533R|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 21:22:16.0000000|3125536.5000000000|13816132.0000000000|6811 FOSTER ST|HOUSTON|TX|77021|0332210260006|2025-04-16 21:17:48.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Trash Dumping or Illegal Dumpsite 4/16/20||Mattresses/ junk/ tree fallen on neighbors yard/ trash / high grass 9 feet/ tires/ cars/ dresser all in yard / yellow and orange citations on yard / car in yard RKS7922 burgundy|Solid Waste Management 2500141496|20521779-2500141496|215 N SAMPSON ST HOUSTON TX 77003|29.7539|-95.3374|Routed - Integrated|2025-04-16 16:17:28.0000000||Water Leak - 20521779-2500141496 - 215 N SAMPSON ST|Water Leak|10 Calendar Days|Apr 26 2025 9:18PM|NE|H|494N|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 21:18:20.0000000|3130464.7500000000|13839870.0000000000|215 N SAMPSON ST|HOUSTON|TX|77003|0162120000003|2025-04-16 21:17:28.0000000|SECOND WARD|East End MD|SEMO103|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:58:59||Water leak on Sampson st. by the stop sign and handicap ramp|Public Works 2500141495|20521780-2500141495|4214 MALLOW HOUSTON TX 77051|29.6596|-95.365|Service Completed|2025-04-16 16:17:20.0000000|Apr 17 2025 9:50AM|Water Service - 20521780-2500141495 - 4214 MALLOW|Water Service|2 Calendar Days|Apr 18 2025 9:20PM|SE|D|573C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 21:20:01.0000000|3122748.0000000000|13805301.0000000000|4214 MALLOW|HOUSTON|TX|77051|0771330080015|2025-04-16 21:17:20.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:49:59 AM - Case # 20521780 -2500141495: Dear Custome||Low water pressure for two months entire home water is getting very low please contact the citizen based on this matter 8324049328 before arriving|4/17/2025 9:49:59 AM - Case # 20521780 -2500141495: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141494|2500141494|2002 BLEKER ST HOUSTON TX 77026|29.7804|-95.3333|Routed|2025-04-16 16:17:19.0000000||Trash Dumping or Illegal Dumpsite - 2500141494 - 3700 HARRIMAN ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 9:17PM|NE|B|494B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 21:17:26.0000000|3131458.5000000000|13849615.0000000000|2002 BLEKER ST|HOUSTON|TX|77026|0170550000031|2025-04-16 21:17:19.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Not Applicable|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Trash Dumping or Illegal Dumpsite 4||+++ ADDRESS WARNING +++Entered Address: 3700 HARRIMAN STValidated Address: 2002 BLEKER ST - Address Id: 149454+++ ADDRESS WARNING +++On the ditch|Solid Waste Management 2500141493|2500141493|6411 LINDEN KNOLL LN HOUSTON TX 77085|29.633|-95.4798|Routed|2025-04-16 16:16:36.0000000||Container Replacement - 2500141493 - 6411 LINDEN KNOLL LN|Container Replacement|10 Calendar Days|Apr 26 2025 9:21PM|SW|K|571K|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 21:21:42.0000000|3086606.7500000000|13794524.0000000000|6411 LINDEN KNOLL LN|HOUSTON|TX|77085|1227460010045|2025-04-16 21:16:36.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Container Replacement 4/16/2025 4:21:42||Huge crack in the container|Solid Waste Management 2500141492|2500141492|8164 OGDEN ST HOUSTON TX 77017|29.6841|-95.2703|Routed|2025-04-16 16:14:36.0000000||Parking Violation - 2500141492 - 8164 OGDEN ST|Parking Violation|19 Calendar Days|May 5 2025 9:19PM|SE|I|535Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 21:19:40.0000000|3152530.5700000000|13815153.5700000000|8164 OGDEN ST|HOUSTON|TX|77017|0283480720009|2025-04-16 21:14:36.0000000|PARK PLACE||SEMO119|MONDAY|SE|SEMO-B-10|MONDAY-B|SE||1st Monday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 4:19:40 PM||Abandoned commercial trailer|Parking Management 2500141491|2500141491|875 PROSPER ST HOUSTON TX 77088|29.8716|-95.4211|Service Completed|2025-04-16 16:14:19.0000000|Apr 17 2025 9:40AM|Add a Can - 2500141491 - 875 PROSPER ST|Add a Can|14 Calendar Days|Apr 30 2025 9:16PM|NW|B|412U|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-16 21:16:33.0000000|3102605.5000000000|13881818.0000000000|875 PROSPER ST|HOUSTON|TX|77088|0710900100181|2025-04-16 21:14:19.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||citizen only needs sticker 875 Prosper Stwater acc-285862501019|Solid Waste Management 2500141490|2500141490|5726 HEATHERBLOOM DR HOUSTON TX 77085|29.623|-95.4687|Routed|2025-04-16 16:13:08.0000000||Recycling Cart Replace - 2500141490 - 5726 HEATHERBLOOM DR|Recycling Cart Replace|14 Calendar Days|Apr 30 2025 9:13PM|SW|K|571Q|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-16 21:13:08.0000000|3090257.2500000000|13790997.0000000000|5726 HEATHERBLOOM DR|HOUSTON|TX|77085|0855040000022|2025-04-16 21:13:08.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Recycling Cart Replace 4/16/2025 4:13:09 PM||Citizen states she has been waiting for a container replacement since last year. Please service citizen and deliverer container.|Solid Waste Management 2500141489|12697025-2500141489|4642 BELLAIRE BLVD BELLAIRE TX|29.7058|-95.4595|Service Completed|2025-04-16 16:11:26.0000000|Apr 17 2025 7:49AM|Traffic Signals - 12697025-2500141489 - W IH 610 LOOP S BELLAIRE BLVD|Traffic Signals|22 Calendar Days|May 8 2025 9:15PM|||531H|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-16 21:15:50.0000000|3092487.2500000000|13821252.0000000000|4642 BELLAIRE BLVD|BELLAIRE|TX||none|2025-04-16 21:11:26.0000000||||||||||||||22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||+++ ADDRESS WARNING +++Entered Address: W IH 610 LOOP S BELLAIRE BLVDValidated Address: 4642 BELLAIRE BLVD - Address Id: 2027109+++ ADDRESS WARNING +++citizen states the green light traveling east hold to long which is causing a major traffic to pile up|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :This is not a City of Houston intersection but Texas Department of Transportation (TxDOT). Referred to TxDOT for investigation 2500141488|2500141488|9634 W AIRPORT BLVD HOUSTON TX 77031|29.6416|-95.55|Routed|2025-04-16 16:10:16.0000000||Missed Recycling Pickup - 2500141488 - 9634 W AIRPORT BLVD|Missed Recycling Pickup|4 Working Days|Apr 22 2025 9:25PM|SW|K|569H|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 21:25:37.0000000|3064230.7500000000|13796982.0000000000|9634 W AIRPORT BLVD|HOUSTON|TX|77031|1091250000028|2025-04-16 21:10:16.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH101|THURSDAY|SW|SWTH-A-07|THURSDAY-A|SW|S|2nd Friday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Hernandez created Missed Recycling Pickup 4/16/2025 4:||The entire block on his side was not serviced.|Solid Waste Management 2500141487|2500141487|2304 LEE ST HOUSTON TX 77026|29.7813|-95.3466|Routed|2025-04-16 16:08:30.0000000||Missed Recycling Pickup - 2500141487 - 2304 LEE ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 9:12PM|NE|B|494A|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 21:12:00.0000000|3127232.7500000000|13849725.0000000000|2304 LEE ST|HOUSTON|TX|77026|0152010000005|2025-04-16 21:08:30.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Recycling Pickup 4/16/2025 4:12:00||citizen home was not pickup on last Friday and others on her side of the street as well2304 LEE ST2304 LEE ST HOUSTON TX 77026 USA96GL - CartSingle Stream Recycling04/14/2025 08:03 AMCompletedNWFR-B-0548382 - ASLDonald HuntPickupcan was not pick up at a|Solid Waste Management 2500141486|12697023-2500141486|13413 ELLA BLVD UNINCORPORATED TX 77067|29.9578|-95.43|Service Completed|2025-04-16 16:08:02.0000000|Apr 17 2025 12:41PM|Traffic Signal Maintenance - 12697023-2500141486 - Ella Blvd|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 9:08PM|NW|B|372K|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 21:08:02.0000000|3098836.2500000000|13913062.0000000000|13413 ELLA BLVD|UNINCORPORATED|TX|77067|0420160000004|2025-04-16 21:08:02.0000000||Greater Greenspoint MD|||||||||||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... ops all||+++ ADDRESS Warning +++Entered Address: Ella BlvdValidated Address: 13413 ELLA BLVD - Address Id: 3021149+++ ADDRESS Warning +++flashing red signal signal flashing red at Ella and W TC Jester|Resolution :38. Task CompletedClose Comments :ops all ok at this time 2500141485|2500141485|5122 RIDGESTONE LN HOUSTON TX 77053|29.5936|-95.4596|Routed|2025-04-16 16:07:37.0000000||Add a Can - 2500141485 - 5122 RIDGESTONE LN|Add a Can|14 Calendar Days|Apr 30 2025 9:09PM|SW|K|571Y|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-16 21:09:11.0000000|3093469.7500000000|13780381.0000000000|5122 RIDGESTONE LN|HOUSTON|TX|77053|6250010043401907|2025-04-16 21:07:37.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-07|FRIDAY-A|SW|S|4th Friday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||1555-2740-20875122 ridgestone st|Solid Waste Management 2500141484|12697024-2500141484|8103 GULF FWY HOUSTON TX 77017|29.682|-95.2733|Service Completed|2025-04-16 16:07:29.0000000|Apr 16 2025 4:41PM|Traffic Signal Maintenance - 12697024-2500141484 - 8103 GULF FWY|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 9:12PM|SE|I|535T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 21:12:32.0000000|3151604.7700000000|13814379.5600000000|8103 GULF FWY|HOUSTON|TX|77017|0283480710001|2025-04-16 21:07:29.0000000|PARK PLACE||SEMO119|MONDAY|SE|SEMO-B-10|MONDAY-B|SE||1st Monday|SE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||The freeway entrance control light is inoperable.|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Reported to Mac at TranStar with the Texas Department of Transportation to further investigate. 2500141482|20521775-2500141482|3502 SHADOW SPRING CT HOUSTON TX 77082|29.7238|-95.5942|Service Completed|2025-04-16 16:05:57.0000000|Apr 18 2025 9:06AM|Restoration Due to Utility Work - 20521775-2500141482 - 3502 SHADOW SPRING CT|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 9:07PM|SW|F|489W|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-16 21:07:08.0000000|3049321.7500000000|13826447.0000000000|3502 SHADOW SPRING CT|HOUSTON|TX|77082|1187880010028|2025-04-16 21:05:57.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 9:06:03 AM - Case # 20521775 -2500141482: All investig||gate code-8797 please call 8326542282citizen requesting city to come back out for restoration to repair sidewalk after water leak repair 3502 spring shadow court|4/18/2025 9:06:03 AM - Case # 20521775 -2500141482: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141481|2500141481|4237 DAVENPORT ST HOUSTON TX 77051|29.6668|-95.3645|Routed|2025-04-16 16:05:57.0000000||Recycling Participation NEW - 2500141481 - 4237 DAVENPORT ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 9:06PM|SE|D|533Y|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 21:06:55.0000000|3122827.0000000000|13807934.0000000000|4237 DAVENPORT ST|HOUSTON|TX|77051|1409460010001|2025-04-16 21:05:57.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Recycling Participation NEW 4/16/2025 4||NULL|Solid Waste Management 2500141480|2500141480|11011 OASIS VIEW LN HOUSTON 77034|29.6074|-95.1896|Service Completed|2025-04-16 16:05:24.0000000|Apr 17 2025 9:52AM|HPW Escalation - 2500141480 - 11011 OASIS VIEW LN|HPW Escalation|3 Working Days|Apr 21 2025 9:12PM|SE|E|577W|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-16 21:05:55.0000000|3179069.0000000000|13788115.0000000000|11011 OASIS VIEW LN|HOUSTON||77034|1289100040004|2025-04-16 21:05:24.0000000|SOUTH BELT / ELLINGTON||SETH108|THURSDAY|SE|SETH-B-04|THURSDAY-B|SE|S|2nd Thursday|SE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Escalation case #2500141480 is now closed. WO#8381052 was com||ACCOUNT# 43284256504 - NGO DEVIN has concerns regarding no resolution regarding lid for meter.08522100-BA-1.000|Escalation case #2500141480 is now closed. WO#8381052 was completed today April 17 2025 and technician provided the following: a new lid has been installed. the register has been replaced no leaks were indicated meter was tested and no discrepancie 2500141479|2500141479|4237 DAVENPORT ST HOUSTON TX 77051|29.6668|-95.3645|Routed|2025-04-16 16:04:45.0000000||New Resident Container - 2500141479 - 4237 DAVENPORT ST|New Resident Container|12 Calendar Days|Apr 28 2025 9:05PM|SE|D|533Y|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 21:05:44.0000000|3122827.0000000000|13807934.0000000000|4237 DAVENPORT ST|HOUSTON|TX|77051|1409460010001|2025-04-16 21:04:45.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created New Resident Container 4/16/2025 4:05:4||NULL|Solid Waste Management 2500141478|20521776-2500141478|7431 GATEBRIAR CT HOUSTON TX 77489|29.5977|-95.4984|Routed - Integrated|2025-04-16 16:04:42.0000000||Water Leak - 20521776-2500141478 - 7431 GATEBRIAR CT|Water Leak|10 Calendar Days|Apr 26 2025 9:05PM|SW|K|570Z|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 21:05:45.0000000|3081090.7500000000|13781522.0000000000|7431 GATEBRIAR CT|HOUSTON|TX|77489|2150080060290907|2025-04-16 21:04:42.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:48:43||NULL|Public Works 2500141477|12697022-2500141477|5000 WESTBRIAR LN HOUSTON TX 77056|29.7518|-95.4608|Routed - Integrated|2025-04-16 16:04:01.0000000||Traffic Signs - 12697022-2500141477 - 5000 WESTBRIAR LN|Traffic Signs|14 Working Days|May 6 2025 9:09PM|NW|G|491Q|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 21:09:07.0000000|3091395.9500000000|13837909.2200000000|5000 WESTBRIAR LN|HOUSTON|TX|77056|none|2025-04-16 21:04:01.0000000|GREATER UPTOWN|UPTOWN MD HCID #1|||NW|||NW|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Valet zone application was submitted by Cosmopolitan for the 5000 Westbriar. This submission is for a valet zone renewal.|Public Works 2500141476|2500141476|900 BAGBY ST HOUSTON TX 77002|29.7607|-95.3702|Service Completed|2025-04-16 16:03:25.0000000|Apr 16 2025 4:04PM|MAO General - 2500141476 - 900 BAGBY ST|MAO General|14 Working Days|May 6 2025 9:03PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 21:03:55.0000000|3119981.2500000000|13841989.0000000000|900 BAGBY ST|HOUSTON|TX|77002|0012510000017|2025-04-16 21:03:25.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Complete||4/16/25Mr. Shaikh checking the status of the email sent to mayor houstontx.govTopic is the homeless people.Forwarded to Mayor's Office MAO-CG|Complete 2500141475|2500141475|4927 ANDREA ST HOUSTON TX 77021|29.6883|-95.3459|Routed|2025-04-16 16:03:06.0000000||Missed Recycling Pickup - 2500141475 - 4927 ANDREA ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 9:06PM|SE|D|534N|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 21:06:01.0000000|3128506.5000000000|13815937.0000000000|4927 ANDREA ST|HOUSTON|TX|77021|0771040210531|2025-04-16 21:03:06.0000000|GREATER OST / SOUTH UNION||SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Derrick Moses created Missed Recycling Pickup 4/16/2025 4:06:01||resdient states recycel cart has been at curbside since yesterday evening my house was the only one missed// Rubicon shows no issue.|Solid Waste Management 2500141474|2500141474|2824 CRANE ST HOUSTON TX 77026|29.7964|-95.3411|Service Completed|2025-04-16 16:02:47.0000000|Apr 17 2025 1:19PM|Dead Animal Collection - 2500141474 - 3569-3577 Eastex Freeway Service Rd|Dead Animal Collection|4 Calendar Days|Apr 20 2025 9:02PM|NE|H|454W|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 21:02:47.0000000|3128782.5000000000|13855265.0000000000|2824 CRANE ST|HOUSTON|TX|77026|0291810320001|2025-04-16 21:02:47.0000000|KASHMERE GARDENS|Greater Northside MD|||NE|||NW|||NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||+++ ADDRESS Warning +++Entered Address: 3569-3577 Eastex Freeway Service RdValidated Address: 2824 CRANE ST - Address Id: 176580+++ ADDRESS Warning +++Dead dogdog|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500141473|221267-2500141473|4002 UNDERWOOD ST HOUSTON TX 77025|29.6996|-95.4404|Routed - Integrated|2025-04-16 16:02:42.0000000||Tree Trim - 221267-2500141473 - 4002 UNDERWOOD ST|Tree Trim|75 Calendar Days|Jun 30 2025 9:05PM|SW|C|532J|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-16 21:05:26.0000000|3098384.0000000000|13819126.0000000000|4002 UNDERWOOD ST|HOUSTON|TX|77025|0730040160025|2025-04-16 21:02:42.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE|S|3rd Tuesday|SW||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Tree Trim 4/16/2025 4:05:26 PM||caller states that someone from the parks department told him the trees or on the easement and COH is responsible for trimming trees|Parks and Recreation 2500141471|2500141471|219 PAGE LN HOUSTON TX 77336|30.0159|-95.1145|Routed|2025-04-16 16:01:40.0000000||Water/Sewer/Drainage Billing - 2500141471 - 219 PAGE LN|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 9:02PM|GNEHSA|E|338Q|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-16 21:02:20.0000000|3197980.2500000000|13937371.0000000000|219 PAGE LN|HOUSTON|TX|77336|0360050030011|2025-04-16 21:01:40.0000000|LAKE HOUSTON||NETU120|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 43273803002 -incorrect water bill - 00047433-BA-1.000|Public Works 2500141470|2500141470|12261 FONDREN RD HOUSTON TX 77035|29.6477|-95.507|Service Completed|2025-04-16 16:01:29.0000000|Apr 16 2025 4:09PM|MultiFamily Habitability Violation - 2500141470 - 12261 FONDREN RD|MultiFamily Habitability Violation|7 Calendar Days|Apr 23 2025 9:06PM|SW|K|570D|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-16 21:06:30.0000000|3077814.0400000000|13799597.7000000000|12261 FONDREN RD|HOUSTON|TX|77035|0461710000027|2025-04-16 21:01:29.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|This is a complaint for the Health Dept. You will have to inclu||Sewage leak at Westbury Reserve Apartments unit 2204. Hot water also keeps going in and out property manager has been largely irresponsive.|This is a complaint for the Health Dept. You will have to include a contact number for them. 2500141469|20521774-2500141469|4616 OAK RIDGE ST HOUSTON TX 77009|29.7976|-95.3869|Service Completed|2025-04-16 16:01:21.0000000|Apr 16 2025 5:06PM|Water Leak - 20521774-2500141469 - 4616 OAK RIDGE ST|Water Leak|10 Calendar Days|Apr 26 2025 9:02PM|NW|H|453W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 21:02:11.0000000|3114266.5000000000|13855262.0000000000|4616 OAK RIDGE ST|HOUSTON|TX|77009|0620920000011|2025-04-16 21:01:21.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH122|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:05:19 PM - Case # 20521774 -2500141469: Dear Custome||NULL|4/16/2025 5:05:19 PM - Case # 20521774 -2500141469: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141468|2500141468|12018 PALMCROFT ST HOUSTON 77034|29.6295|-95.2107|Routed|2025-04-16 16:01:02.0000000||SWM Escalation - 2500141468 - 12018 PALMCROFT ST|SWM Escalation|3 Working Days|Apr 21 2025 9:08PM|SE|I|576L|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 21:01:49.0000000|3172098.0000000000|13795934.0000000000|12018 PALMCROFT ST|HOUSTON||77034|0932970000005|2025-04-16 21:01:02.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/16/2025 4:01:49 PM||lid is broken and wheel broken need replacement|Solid Waste Management 2500141467|2500141467|11515 FAIRPOINT DR HOUSTON 77099|29.6665|-95.5806|Routed|2025-04-16 16:00:34.0000000||SWM Escalation - 2500141467 - 11515 FAIRPOINT DR|SWM Escalation|3 Working Days|Apr 21 2025 9:09PM|SW|F|529X|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 21:02:55.0000000|3054233.2500000000|13805750.0000000000|11515 FAIRPOINT DR|HOUSTON||77099|1044040000013|2025-04-16 21:00:34.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-05|MONDAY-B|SW|S|1st Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/16/2025 4:02:55 PM||11515 fairpoint dr441537402139|Solid Waste Management 2500141466|20521773-2500141466|10926 SAGEWILLOW LN HOUSTON TX 77089|29.5924|-95.2281|Routed - Integrated|2025-04-16 15:58:18.0000000||Restoration Due to Utility Work - 20521773-2500141466 - 10926 SAGEWILLOW LN|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 8:59PM|SE|D|616B|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-16 20:59:31.0000000|3166992.0000000000|13782245.0000000000|10926 SAGEWILLOW LN|HOUSTON|TX|77089|1003670000015|2025-04-16 20:58:18.0000000|SOUTH BELT / ELLINGTON||SETH111|THURSDAY|SE|SETH-B-01|THURSDAY-B|SE|S|2nd Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:00:41||NULL|Public Works 2500141465|2500141465|2915 FIRNAT ST HOUSTON 77093|29.8428|-95.3402|Service Completed|2025-04-16 15:54:38.0000000|Apr 17 2025 11:49AM|Liaison Comm - 2500141465 - 2915 FIRNAT ST|Liaison Comm|5 Working Days|Apr 23 2025 9:02PM|NE|H|454E|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 20:55:10.0000000|3128553.7500000000|13872155.0000000000|2915 FIRNAT ST|HOUSTON||77093|0700750060120|2025-04-16 20:54:38.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||Please assist with a replacement trash container. #3427139014332915 FIRNAT// overdue|Container delivery department has been notified. 2500141464|12697021-2500141464|4438 STERLING ST HOUSTON TX 77051|29.6686|-95.3605|Routed - Integrated|2025-04-16 15:54:00.0000000||Drainage - 12697021-2500141464 - 4438 STERLING ST|Drainage|30 Calendar Days|May 16 2025 8:57PM|SE|D|533Y|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 20:57:55.0000000|3124086.5000000000|13808628.0000000000|4438 STERLING ST|HOUSTON|TX|77051|0761950110147|2025-04-16 20:54:00.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:09:59||4438 sTERLING- MUD IN THE DITCH CAUSING STANDING WATER|Public Works 2500141463|2500141463|5334 GRAPE ST HOUSTON TX 77096|29.6861|-95.4791|Routed|2025-04-16 15:54:00.0000000||Missed Garbage Pickup - 2500141463 - 5334 GRAPE ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 8:55PM|SW|C|531P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 20:55:34.0000000|3086243.5000000000|13813832.0000000000|5334 GRAPE ST|HOUSTON|TX|77096|0925340000011|2025-04-16 20:54:00.0000000|MEYERLAND AREA||SWTU122|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/16/2025 3:55:34||rubicon: scheduled|Solid Waste Management 2500141462|2500141462|4634 BRYN MAWR LN HOUSTON TX 77027|29.7409|-95.4556|Routed|2025-04-16 15:52:39.0000000||Recycling Participation NEW - 2500141462 - 4634 BRYN MAWR LN|Recycling Participation NEW|24 Calendar Days|May 10 2025 8:54PM|SW|G|491V|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 20:54:01.0000000|3093100.7500000000|13833984.0000000000|4634 BRYN MAWR LN|HOUSTON|TX|77027|0772460180011|2025-04-16 20:52:39.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||SW|||NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Recycling Participation NEW 4/16/2025 3:5||NEW RESIDENT 04/16/2025|Solid Waste Management 2500141461|2500141461|5602 GARDENDALE DR HOUSTON TX 77092|29.8176|-95.4727|Routed|2025-04-16 15:52:26.0000000||Parking Violation - 2500141461 - 5602 GARDENDALE DR|Parking Violation|19 Calendar Days|May 5 2025 8:52PM|NW|A|451Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 20:52:37.0000000|3086849.0000000000|13861697.0000000000|5602 GARDENDALE DR|HOUSTON|TX|77092|0590130000001|2025-04-16 20:52:26.0000000|SPRING BRANCH EAST||NWFR110|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sarah Singleton created Parking Violation 4/16/2025 3:52:37 PM||blocking business driveways|Parking Management 2500141458|2500141458|4634 BRYN MAWR LN HOUSTON TX 77027|29.7409|-95.4556|Routed|2025-04-16 15:51:31.0000000||New Resident Container - 2500141458 - 4634 BRYN MAWR LN|New Resident Container|12 Calendar Days|Apr 28 2025 8:52PM|SW|G|491V|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 20:52:26.0000000|3093100.7500000000|13833984.0000000000|4634 BRYN MAWR LN|HOUSTON|TX|77027|0772460180011|2025-04-16 20:51:31.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||SW|||NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created New Resident Container 4/16/2025 3:52:26||water 2019904413254634 Bryn Mawr Ln04/16/2025|Solid Waste Management 2500141457|2500141457|9115 WEYMOUTH DR HOUSTON 77031|29.6517|-95.543|Routed|2025-04-16 15:51:12.0000000||SWM Escalation - 2500141457 - 9115 WEYMOUTH DR|SWM Escalation|3 Working Days|Apr 21 2025 8:58PM|SW|K|570A|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 20:51:39.0000000|3066354.0000000000|13800711.0000000000|9115 WEYMOUTH DR|HOUSTON||77031|1058540000011|2025-04-16 20:51:12.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH102|THURSDAY|SW|SWTH-A-08|THURSDAY-A|SW|S|2nd Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created SWM Escalation 4/16/2025 3:51:39 PM||damaged beyond repair|Solid Waste Management 2500141456|12697020-2500141456|2035 SKINNER RD HOUSTON TX 77093|29.8676|-95.354|Service Completed|2025-04-16 15:51:01.0000000|Apr 19 2025 8:23AM|Pothole - 12697020-2500141456 - 2035 Skinner Rd|Pothole|EOD Next Business Day|Apr 17 2025 9:00AM|NE|B|413V|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-16 20:51:01.0000000|3123906.5000000000|13881012.0000000000|2035 SKINNER RD|HOUSTON|TX|77093|0582450010085|2025-04-16 20:51:01.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 45.Referred to other city / municipality ... ... Clo||Potholepothole|Resolution :45.Referred to other city / municipality Close Comments :Case 20522269-2500143790 has been referred to Houston Water SEWER WASTEWATER for further investigation. 2500141455|20521770-2500141455|7918 PEEKSKILL LN HOUSTON TX 77075|29.6162|-95.2798|Service Completed|2025-04-16 15:50:34.0000000|Apr 17 2025 4:00PM|Water Quality - 20521770-2500141455 - 7918 PEEKSKILL LN|Water Quality|4 Calendar Days|Apr 20 2025 8:51PM|SE|I|575T|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-16 20:51:45.0000000|3150322.7500000000|13790398.0000000000|7918 PEEKSKILL LN|HOUSTON|TX|77075|0641110000045|2025-04-16 20:50:34.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:58:59 PM - Case # 20521770 -2500141455: All investig||Water is cloudy.|4/17/2025 3:58:59 PM - Case # 20521770 -2500141455: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141453|20521771-2500141453|11781 CLAY RD HOUSTON TX 77043|29.8313|-95.5696|Service Completed|2025-04-16 15:49:55.0000000|Apr 17 2025 9:22AM|Water Leak - 20521771-2500141453 - 11781 CLAY RD|Water Leak|10 Calendar Days|Apr 26 2025 8:50PM|NW|A|449L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 20:50:59.0000000|3055975.0000000000|13865770.0000000000|11781 CLAY RD|HOUSTON|TX|77043|1188120010001|2025-04-16 20:49:55.0000000|SPRING BRANCH WEST|Spring Branch MD|||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:21:25 AM - Case # 20521771 -2500141453: Dear Custome||intersection CLAY RD BRITTMOORE RD|4/17/2025 9:21:25 AM - Case # 20521771 -2500141453: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141452|12697019-2500141452|5721 KIAM ST HOUSTON TX 77007|29.7811|-95.425|Service Completed|2025-04-16 15:49:45.0000000|Apr 17 2025 12:31PM|Drainage - 12697019-2500141452 - 5721 KIAM ST|Drainage|30 Calendar Days|May 16 2025 8:50PM|NW|C|492B|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-16 20:50:27.0000000|3102379.0000000000|13848883.0000000000|5721 KIAM ST|HOUSTON|TX|77007|1266720010006|2025-04-16 20:49:45.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH108|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||NULL|Resolution :07. Investigation / Inspection completedClose Comments :drainage system and is functioning as designed no blockages detected. Inspected 2500141451|2500141451|6840 AVENUE L HOUSTON TX 77011|29.7438|-95.3021|Routed|2025-04-16 15:49:22.0000000||Dumpster Complaint - 2500141451 - 6840 AVENUE L|Dumpster Complaint|36 Calendar Days|May 22 2025 8:50PM|NE|I|494V|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-16 20:50:14.0000000|3141758.7500000000|13836536.0000000000|6840 AVENUE L|HOUSTON|TX|77011|0390560000038|2025-04-16 20:49:22.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Thursday|SE|SWM Complaints|FULL|36 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 4/17/2025 10:50am Violation confirmed Photo attached 2||Re: Illegal dumping COH:0211961|Solid Waste Management 2500141450|2500141450|416 KING ST HOUSTON TX 77022|29.8167|-95.366|Routed|2025-04-16 15:48:59.0000000||Parking Violation - 2500141450 - 416 KING ST|Parking Violation|19 Calendar Days|May 5 2025 8:51PM|NE|H|453Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 20:51:28.0000000|3120667.2500000000|13862417.0000000000|416 KING ST|HOUSTON|TX|77022|0562680000010|2025-04-16 20:48:59.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Parking Violation 4/16/2025 3:51:28 PM||vehicles parked on street for over 6 months//tags expired|Parking Management 2500141449|2500141449|8223 MISTY RIDGE LN HOUSTON TX 77071|29.6384|-95.5242|Service Completed|2025-04-16 15:48:49.0000000|Apr 18 2025 10:56AM|Building Code Violation - 2500141449 - 8223 MISTY RIDGE LN|Building Code Violation|7 Calendar Days|Apr 23 2025 8:51PM|SW|K|570F|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 20:51:45.0000000|3072455.2500000000|13796070.0000000000|8223 MISTY RIDGE LN|HOUSTON|TX|77071|1136120000028|2025-04-16 20:48:49.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH103|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW|S|3rd Thursday|SW|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit A storage shed is being constructed in the||building a room in the backyard and it is less than 5 feet from the fence|Inspector site visit A storage shed is being constructed in the backyard next to the rear fence. The structure is over 120 square feet and 10 feet in height. I52 - 311 Construction w/o permits Structural Shed being built in backyard over 120sf. No permit 2500141448|2500141448|8105 CAROLWOOD DR HOUSTON TX 77028|29.8364|-95.2781|Routed|2025-04-16 15:48:16.0000000||Missed Heavy Trash Pickup - 2500141448 - 8105 Carolwood Dr|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 8:55PM|NE|B|455F|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 20:48:16.0000000|3148285.7500000000|13870449.0000000000|8105 CAROLWOOD DR|HOUSTON|TX|77028|0760870010010|2025-04-16 20:48:16.0000000|EAST HOUSTON||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||they never came on the 14th as scheduled|Solid Waste Management 2500141447|12697017-2500141447|1124 STUDEMONT ST HOUSTON TX 77007|29.7703|-95.391|Routed - Integrated|2025-04-16 15:48:12.0000000||Bridge and Barricade - 12697017-2500141447 - 1124 STUDEMONT ST|Bridge and Barricade|27 Calendar Days|May 13 2025 8:48PM|NW|C|493E|Public Works|Transportation Drainage Operations|Bridge and Barricade|0|Active|2025-04-16 20:48:12.0000000|3113254.2500000000|13845286.0000000000|1124 STUDEMONT ST|HOUSTON|TX|77007|1374740010001|2025-04-16 20:48:12.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|27 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:51:43||High weeds near bridge (along sidewalk walkway). On Studemont between Center St and Summer St and primarily under the bridge there is always high weeds growing near the curb line and the sidewalk area. There is also graffiti that has been painted numerous|Public Works 2500141446|2500141446||29.7584|-95.3698|Service Completed|2025-04-16 15:47:07.0000000|Apr 18 2025 9:44AM|MYR Correspondence - 2500141446|MYR Correspondence|7 Calendar Days|Apr 23 2025 8:47PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 20:47:21.0000000|0|0|||||none|2025-04-16 20:47:07.0000000||||||||||||MYR Correspondence||7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Mayor Office||citizen seeking support launching The "Korea Summer Plato School"|Mayor Office 2500141444|2500141444|8300 MYKAWA RD HOUSTON TX 77048|29.6577|-95.3171|Service Completed|2025-04-16 15:44:38.0000000|Apr 16 2025 3:59PM|Liaison Comm - 2500141444 - 8300 MYKAWA RD|Liaison Comm|5 Working Days|Apr 23 2025 8:54PM|SE|D|574C|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 20:47:32.0000000|3137973.7500000000|13805088.0000000000|8300 MYKAWA RD|HOUSTON|TX|77048|0410120030105|2025-04-16 20:44:38.0000000|SOUTH PARK||||SE|||SE|||SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Thank you for contacting us. The department has been notified of||sgt Miraida Suarez from Mykawa station concern abbout some other trees that need to be trimmed|Thank you for contacting us. The department has been notified of your concern for resolution. 2500141443|2500141443|4155 SUE ELLEN ST HOUSTON TX 77087|29.699|-95.3074|Routed|2025-04-16 15:44:07.0000000||Recycling Participation NEW - 2500141443 - 4155 SUE ELLEN ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 8:45PM|SE|I|534M|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 20:45:13.0000000|3140601.0000000000|13820198.0000000000|4155 SUE ELLEN ST|HOUSTON|TX|77087|0760610030015|2025-04-16 20:44:07.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Recycling Participation NEW 4/16/2025 3:||# 032207901185 no lid4155 Sue Ellen St|Solid Waste Management 2500141442|12697016-2500141442|2027 GESSNER RD HOUSTON TX 77043|29.8093|-95.5452|Routed - Integrated|2025-04-16 15:43:02.0000000||Traffic Signals - 12697016-2500141442 - TIGER TRL GESSNER RD|Traffic Signals|22 Calendar Days|May 8 2025 8:43PM|NW|A|450S|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-16 20:43:56.0000000|3063938.0000000000|13858032.0000000000|2027 GESSNER RD|HOUSTON|TX|77043|none|2025-04-16 20:43:02.0000000|SPRING BRANCH WEST|Spring Branch MD|||NW|||NW|||NE||FULL|22 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: TIGER TRL GESSNER RDValidated Address: 2027 GESSNER RD - Address Id: 2074572+++ ADDRESS WARNING +++102000 Tiger Trail at Gessner|Public Works 2500141441|2500141441|4155 SUE ELLEN ST HOUSTON TX 77087|29.699|-95.3074|Routed|2025-04-16 15:42:39.0000000||Container Repair - 2500141441 - 4155 SUE ELLEN ST|Container Repair|10 Calendar Days|Apr 26 2025 8:44PM|SE|I|534M|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 20:44:02.0000000|3140601.0000000000|13820198.0000000000|4155 SUE ELLEN ST|HOUSTON|TX|77087|0760610030015|2025-04-16 20:42:39.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Container Repair 4/16/2025 3:44:02 PM||# 032207901185 no lid4155 Sue Ellen St|Solid Waste Management 2500141440|2500141440|5711 BELROSE DR HOUSTON TX 77035|29.6536|-95.4875|Service Completed - Further Actions|2025-04-16 15:42:21.0000000|Apr 18 2025 11:49AM|Occupancy Violation - 2500141440 - 5711 BELROSE DR|Occupancy Violation|7 Calendar Days|Apr 23 2025 8:43PM|SW|K|571A|Public Works|Houston Permitting Center|Occupancy Violation|1|Resolved|2025-04-16 20:43:35.0000000|3083932.0000000000|13801940.0000000000|5711 BELROSE DR|HOUSTON|TX|77035|0860290000015|2025-04-16 20:42:21.0000000|WESTBURY||SWTH111|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Notice Issued to apply for certificate of occupancy follow up sc||Nancy Harrison Associates (Immigration Attorney's Office in a residential home / No permits|Notice Issued to apply for certificate of occupancy follow up scheduled. 2500141439|2500141439|2703 MONTROSE BLVD HOUSTON TX 77006|29.7453|-95.3912|Service Completed|2025-04-16 15:42:20.0000000|Apr 16 2025 4:11PM|Nuisance on Commercial Property - 2500141439 - 2703 MONTROSE BLVD|Nuisance on Commercial Property|7 Calendar Days|Apr 23 2025 8:47PM|SW|C|493S|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-16 20:47:21.0000000|3113486.4800000000|13836217.1300000000|2703 MONTROSE BLVD|HOUSTON|TX|77006|0510720000009|2025-04-16 20:42:20.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE||1st Wednesday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|This case is in the incorrect que. Call 311 or xxx-xxx-xxxx and||Business at 2703 Montrose Blvd Houston TX 77006 continually blocks sidewalk on backside of property along California Street. In addition they utilize the south side of California Street as their curbside pickup waiting line which causes cars to be par|This case is in the incorrect que. Call 311 or xxx-xxx-xxxx and request a new case for the appropriate dept. 2500141436|2500141436|8703 MANHATTAN DR HOUSTON TX 77096|29.6863|-95.473|Service Completed|2025-04-16 15:41:37.0000000|Apr 17 2025 6:52AM|Missed Garbage Pickup - 2500141436 - 8703 MANHATTAN DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 8:43PM|SW|C|531P|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 20:43:49.0000000|3088189.2500000000|13813948.0000000000|8703 MANHATTAN DR|HOUSTON|TX|77096|0853850000014|2025-04-16 20:41:37.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver is not able to go down street due to co struction unable||Caller states that they did not pick up trash due to construction work in the way|Driver is not able to go down street due to co struction unable to service. 2500141435|2500141435|10435 HUNTINGTON ESTATES DR HOUSTON TX 77099|29.6707|-95.6061|Routed|2025-04-16 15:41:31.0000000||Heavy Trash Code Violation - 2500141435 - 10435 HUNTINGTON ESTATES DR|Heavy Trash Code Violation|25 Working Days|May 21 2025 8:49PM|SW|F|528V|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 20:42:24.0000000|3046110.0000000000|13807031.0000000000|10435 HUNTINGTON ESTATES DR|HOUSTON|TX|77099|1067800000059|2025-04-16 20:41:31.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|SWM CodeEnforcement|FULL|25 Working Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Heavy Trash Code Violation 4/16/2025 3:42||container continuously out at the curb.|Solid Waste Management 2500141434|12697015-2500141434|202 BROADWAY ST HOUSTON TX 77012|29.7261|-95.2786|Service Completed|2025-04-16 15:41:20.0000000|Apr 17 2025 8:59AM|Street Hazard - 12697015-2500141434 - 200 BROADWAY ST|Street Hazard|10 Calendar Days|Apr 26 2025 8:41PM|NE|I|535B|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 20:41:54.0000000|3149288.7500000000|13830279.0000000000|202 BROADWAY ST|HOUSTON|TX|77012|0160900000011|2025-04-16 20:41:20.0000000|HARRISBURG / MANCHESTER / SMITH ADDITION|East End MD|SEMO116|MONDAY|SE|SEMO-B-04|MONDAY-B|SE|S|1st Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: 200 BROADWAY STValidated Address: 202 BROADWAY ST - Address Id: 70454+++ ADDRESS WARNING +++|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found. 2500141433|20521768-2500141433|2613 CENTER ST HOUSTON TX 77007|29.7691|-95.3859|Service Completed|2025-04-16 15:41:07.0000000|Apr 17 2025 12:49PM|Water Leak - 20521768-2500141433 - 2613 CENTER ST|Water Leak|10 Calendar Days|Apr 26 2025 8:41PM|NW|H|493E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 20:41:44.0000000|3114896.7500000000|13844893.0000000000|2613 CENTER ST|HOUSTON|TX|77007|0071560000004|2025-04-16 20:41:07.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:47:56 PM - Case # 20521768 -2500141433: Dear Custom||NULL|4/17/2025 12:47:56 PM - Case # 20521768 -2500141433: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500141432|2500141432||29.7584|-95.3698|Service Completed|2025-04-16 15:41:00.0000000|Apr 18 2025 10:48AM|MYR Correspondence - 2500141432|MYR Correspondence|7 Calendar Days|Apr 23 2025 8:41PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 20:41:15.0000000|0|0|||||none|2025-04-16 20:41:00.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||citizen sharing concerns with the growing issue of animal cruelty in our city|Mayor Office 2500141431|2500141431|7010 HAVERTON DR HOUSTON 77016|29.8786|-95.2852|Service Completed|2025-04-16 15:40:46.0000000|Apr 16 2025 3:57PM|Liaison Comm - 2500141431 - 7010 HAVERTON DR|Liaison Comm|5 Working Days|Apr 23 2025 8:48PM|NE|B|415T|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 20:41:33.0000000|3145563.7500000000|13885717.0000000000|7010 HAVERTON DR|HOUSTON||77016|1064700000117|2025-04-16 20:40:46.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-07|TUESDAY-A|NE|S|2nd Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||has NOT been replaced or repaired nothing has been done in a month.|container department has been notified 2500141430|20521769-2500141430|4011 ALEDO ST HOUSTON TX 77051|29.6675|-95.3666|Service Completed|2025-04-16 15:39:50.0000000|Apr 16 2025 4:58PM|Water Service - 20521769-2500141430 - 4011 ALEDO ST|Water Service|2 Calendar Days|Apr 18 2025 8:40PM|SE|D|533Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 20:40:54.0000000|3122182.2500000000|13808153.0000000000|4011 ALEDO ST|HOUSTON|TX|77051|0641680250015|2025-04-16 20:39:50.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:57:26 PM - Case # 20521769 -2500141430: Dear Custome||NULL|4/16/2025 4:57:26 PM - Case # 20521769 -2500141430: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141429|2500141429|1745 WAKEFIELD DR HOUSTON TX 77018|29.8243|-95.4446|Service Completed|2025-04-16 15:39:43.0000000|Apr 17 2025 4:24PM|PW CIP Project - 2500141429 - WAKEFIELD DR ROSSLYN RD|PW CIP Project|5 Working Days|Apr 23 2025 8:48PM|NW|C|452J|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-16 20:41:44.0000000|3095756.2500000000|13864331.0000000000|1745 WAKEFIELD DR|HOUSTON|TX|77018|0731000320047|2025-04-16 20:39:43.0000000|CENTRAL NORTHWEST||NWTU107|TUESDAY|NW|NETU-B-04|TUESDAY-B|NE|S|3rd Thursday|NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|email sent to customer by PDS||+++ ADDRESS WARNING +++Entered Address: WAKEFIELD DR ROSSLYN RDValidated Address: 1745 WAKEFIELD DR - Address Id: 96152+++ ADDRESS WARNING +++Ms. Perkins notices part of rosslyn being redone and wonders when the rest of the street will be redone as well.|email sent to customer by PDS 2500141428|2500141428|9007 COMAL ST HOUSTON TX 77051|29.6616|-95.3701|Routed|2025-04-16 15:37:47.0000000||MYR PW - 2500141428 - 9007 COMAL ST|MYR PW|14 Calendar Days|Apr 30 2025 8:38PM|SE|D|533Y|Mayor Office|Mayor Mail|MYR PW|0|Active|2025-04-16 20:38:06.0000000|3121129.0000000000|13806004.0000000000|9007 COMAL ST|HOUSTON|TX|77051|1413930010001|2025-04-16 20:37:47.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|PW Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR PW 4/16/2025 3:38:06 PM||citizen has concerns with building permits for 9007 Comal Street|Mayor Office 2500141427|20521767-2500141427|4222 BRINKLEY ST HOUSTON TX 77051|29.6628|-95.3649|Service Completed|2025-04-16 15:36:36.0000000|Apr 16 2025 5:08PM|Water Service - 20521767-2500141427 - 4222 BRINKLEY ST|Water Service|2 Calendar Days|Apr 18 2025 8:37PM|SE|D|533Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 20:37:32.0000000|3122756.5000000000|13806468.0000000000|4222 BRINKLEY ST|HOUSTON|TX|77051|0641680390006|2025-04-16 20:36:36.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:08:24 PM - Case # 20521767 -2500141427: Dear Custome||4222 Brinkley St|4/16/2025 5:08:24 PM - Case # 20521767 -2500141427: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141425|12697013-2500141425|3300 KIRBY DR HOUSTON TX 77098|29.7355|-95.4191|Service Completed|2025-04-16 15:35:08.0000000|Apr 17 2025 6:05PM|Street Condition - 12697013-2500141425 - 3300 KIRBY DR|Street Condition|30 Calendar Days|May 16 2025 8:37PM|SW|C|492Y|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 20:37:00.0000000|3104751.7500000000|13832371.0000000000|3300 KIRBY DR|HOUSTON|TX|77098|1179380030001|2025-04-16 20:35:08.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|||NW|||SW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||bricks are lose on the street|Resolution :52. Large Pothole CompletedClose Comments :Repair completed. 2500141424|2500141424|9731 BLACKHAWK BLVD HOUSTON TX 77075|29.6046|-95.2493|Service Completed|2025-04-16 15:34:57.0000000|Apr 16 2025 4:52PM|Dead Animal Collection - 2500141424 - 9731 BLACKHAWK BLVD|Dead Animal Collection|4 Calendar Days|Apr 20 2025 8:36PM|SE|I|575Z|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 20:36:05.0000000|3160118.5000000000|13786479.0000000000|9731 BLACKHAWK BLVD|HOUSTON|TX|77075|1144200110444|2025-04-16 20:34:57.0000000|SOUTH BELT / ELLINGTON||SETH113|THURSDAY|SE|SWTH-B-02|THURSDAY-B|SW|S|2nd Friday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: CAT COLLECTED||NULL|Completed by Samuel Gallegos. Notes: CAT COLLECTED 2500141423|2500141423|1821 VASSAR ST HOUSTON TX 77098|29.7301|-95.4054|Service Completed|2025-04-16 15:34:49.0000000|Apr 17 2025 11:11AM|Occupancy Violation - 2500141423 - 1821 VASSAR ST|Occupancy Violation|7 Calendar Days|Apr 23 2025 8:36PM|SW|C|492Z|Public Works|Houston Permitting Center|Occupancy Violation|1|Resolved|2025-04-16 20:36:22.0000000|3109164.2500000000|13830532.0000000000|1821 VASSAR ST|HOUSTON|TX|77098|0660990010007|2025-04-16 20:34:49.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Currently has an sent application||No certificate occupancy|Currently has an sent application 2500141422|12697034-2500141422|9505 ALMEDA GENOA RD HOUSTON TX 77075|29.6287|-95.2472|Service Completed|2025-04-16 15:34:04.0000000|Apr 18 2025 5:39AM|Street Hazard - 12697034-2500141422 - 9723 EASTHAVEN BLVD|Street Hazard|10 Calendar Days|Apr 26 2025 9:41PM|SE|I|575R|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 21:41:48.0000000|3160624.5000000000|13795102.0000000000|9505 ALMEDA GENOA RD|HOUSTON|TX|77075|0342070100009|2025-04-16 20:34:04.0000000|GREATER HOBBY AREA|HCID #9|SETH121|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: 9723 EASTHAVEN BLVDValidated Address: 9505 ALMEDA GENOA RD - Address Id: 439998+++ ADDRESS WARNING +++9723 haven|Resolution :07. Investigation / Inspection completedClose Comments :Not in the city limits 2500141421|2500141421|11010 MIDHURST DR HOUSTON TX 77072|29.7104|-95.5742|Routed|2025-04-16 15:33:46.0000000||Recycling Cart Replace - 2500141421 - 11010 MIDHURST DR|Recycling Cart Replace|14 Calendar Days|Apr 30 2025 8:34PM|SW|F|529F|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-16 20:34:30.0000000|3055813.5000000000|13821785.0000000000|11010 MIDHURST DR|HOUSTON|TX|77072|1090280040047|2025-04-16 20:33:46.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-04|MONDAY-A|SW|S|1st Wednesday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Recycling Cart Replace 4/16/2025 3:34:3||NULL|Solid Waste Management 2500141420|2500141420|1510 HAMBLEN RD HOUSTON TX 77339|30.0279|-95.233|Routed|2025-04-16 15:32:34.0000000||Missed Recycling Pickup - 2500141420 - 1510 HAMBLEN RD|Missed Recycling Pickup|4 Working Days|Apr 22 2025 8:34PM|GNEHSA|E|336K|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 20:34:12.0000000|3160346.5000000000|13940512.0000000000|1510 HAMBLEN RD|HOUSTON|TX|77339|0964370000002|2025-04-16 20:32:34.0000000|KINGWOOD AREA||NETU110|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Missed Recycling Pickup 4/16/2025 3:3||recycling skipped entire street|Solid Waste Management 2500141419|2500141419|800 RUSHCREEK DR HOUSTON TX 77067|29.96|-95.4292|Routed|2025-04-16 15:31:17.0000000||Trash Dumping or Illegal Dumpsite - 2500141419 - 800 RUSHCREEK DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 8:36PM|NW|B|372K|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 20:36:18.0000000|3098984.8900000000|13913894.7000000000|800 RUSHCREEK DR|HOUSTON|TX|77067|1241590010010|2025-04-16 20:31:17.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|NEMO120|MONDAY|NE|NWMO-B-10|MONDAY-B|NW||3rd Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/16/2025||Illegal dumping along the street|Solid Waste Management 2500141418|2500141418|5447 WHISPERING CREEK WAY HOUSTON TX 77017|29.673|-95.239|Service Completed - Further Actions|2025-04-16 15:30:57.0000000|Apr 18 2025 12:01PM|PW CIP Project - 2500141418 - 5447 WHISPERING CREEK WAY|PW CIP Project|5 Working Days|Apr 23 2025 8:38PM|SE|E|536S|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-16 20:31:44.0000000|3162615.7500000000|13811432.0000000000|5447 WHISPERING CREEK WAY|HOUSTON|TX|77017|0904410000012|2025-04-16 20:30:57.0000000|MEADOWBROOK / ALLENDALE||SEMO122|MONDAY|SE|SEMO-B-08|MONDAY-B|SE|S|2nd Monday|SE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|email received from Project Team of contact with the homeowner t||dead grass was layed down sidewalk and driveway do not match to exisiting concretemake cc asap|email received from Project Team of contact with the homeowner to have contractor address concern Monday morning. Further actions to come 2500141417|2500141417|8419 QUAIL HILLS DR HOUSTON TX 77489|29.5893|-95.5147|No Violation Found|2025-04-16 15:30:03.0000000|Apr 17 2025 12:35PM|Dead Animal Collection - 2500141417 - 8419 QUAIL HILLS DR|Dead Animal Collection|4 Calendar Days|Apr 20 2025 8:32PM|SW|K|610C|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 20:32:56.0000000|3075990.7500000000|13778319.0000000000|8419 QUAIL HILLS DR|HOUSTON|TX|77489|5890020110460907|2025-04-16 20:30:03.0000000|FORT BEND HOUSTON||SWFR101|FRIDAY|SW|SWFR-A-01|FRIDAY-A|SW|S|3rd Friday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No animal found||8419 quail hils|No animal found 2500141416|2500141416|7808 LAVENDER LANTANA LN HOUSTON TX 77016|29.862|-95.286|Routed|2025-04-16 15:29:40.0000000||Recycling Participation NEW - 2500141416 - 7808 LAVENDER LANTANA LN|Recycling Participation NEW|24 Calendar Days|May 10 2025 8:30PM|NE|B|415X|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 20:30:44.0000000|3145509.2500000000|13879654.0000000000|7808 LAVENDER LANTANA LN|HOUSTON|TX|77016|1467430020035|2025-04-16 20:29:40.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Recycling Participation NEW 4/16/2025 3:||9000-3446-10217808 LAVENDER LANTANA LN|Solid Waste Management 2500141415|2500141415|7010 CORPUS CHRISTI ST HOUSTON TX 77020|29.7819|-95.2996|Routed|2025-04-16 15:29:06.0000000||Water Meter - 2500141415 - 7010 CORPUS CHRISTI ST|Water Meter|14 Calendar Days|Apr 30 2025 8:29PM|NE|H|494D|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 20:29:54.0000000|3142114.2500000000|13850407.0000000000|7010 CORPUS CHRISTI ST|HOUSTON|TX|77020|0533100000010|2025-04-16 20:29:06.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Water Meter 4/16/2025 3:29:54 PM||NULL|Public Works 2500141414|2500141414|7808 LAVENDER LANTANA LN HOUSTON TX 77016|29.862|-95.286|Routed|2025-04-16 15:28:29.0000000||New Resident Container - 2500141414 - 7808 LAVENDER LANTANA LN|New Resident Container|12 Calendar Days|Apr 28 2025 8:29PM|NE|B|415X|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 20:29:33.0000000|3145509.2500000000|13879654.0000000000|7808 LAVENDER LANTANA LN|HOUSTON|TX|77016|1467430020035|2025-04-16 20:28:29.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created New Resident Container 4/16/2025 3:29:33||9000-3446-10217808 LAVENDER LANTANA LN|Solid Waste Management 2500141413|2500141413|6311 FORCE ST HOUSTON 77020|29.7866|-95.3068|Routed|2025-04-16 15:27:59.0000000||SWM Escalation - 2500141413 - 6311 FORCE ST|SWM Escalation|3 Working Days|Apr 21 2025 8:35PM|NE|H|494D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 20:28:20.0000000|3139770.5000000000|13852033.0000000000|6311 FORCE ST|HOUSTON||77020|0160300070029|2025-04-16 20:27:59.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created SWM Escalation 4/16/2025 3:28:20 PM||3905545713366311 force stbin is cracked|Solid Waste Management 2500141412|2500141412|7010 CORPUS CHRISTI ST HOUSTON 77020|29.7819|-95.2996|Routed|2025-04-16 15:27:45.0000000||SWM Escalation - 2500141412 - 7010 CORPUS CHRISTI ST|SWM Escalation|3 Working Days|Apr 21 2025 8:35PM|NE|H|494D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 20:28:24.0000000|3142114.2500000000|13850407.0000000000|7010 CORPUS CHRISTI ST|HOUSTON||77020|0533100000010|2025-04-16 20:27:45.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/16/2025 3:28:24 PM||7010 Corpus Christi St Houston TX 77020MSSING LID AND IT HAS HOLES|Solid Waste Management 2500141411|2500141411|8400 HIRSCH RD HOUSTON 77016|29.8374|-95.3248|Service Completed|2025-04-16 15:26:37.0000000|Apr 17 2025 11:08AM|MAO General - 2500141411 - 8400 HIRSCH RD|MAO General|14 Working Days|May 6 2025 8:27PM|NE|B|454F|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 20:27:43.0000000|3133501.0000000000|13870346.0000000000|8400 HIRSCH RD|HOUSTON||77016|0402510000029|2025-04-16 20:26:37.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||Cemetery that needs to be mowed4-16-25Constituent called and spoke to CL and wanted update on 311 case.4-16-25Cl did a site visit and took pictures4-16-25 CL sent email to IPS for further assistance. -email attached|Neighborhoods 2500141410|20521766-2500141410|4901 PROVIDENCE ST HOUSTON TX 77020|29.7701|-95.3193|Service Completed|2025-04-16 15:26:37.0000000|Apr 18 2025 8:22AM|Water Leak - 20521766-2500141410 - 4901 PROVIDENCE ST|Water Leak|10 Calendar Days|Apr 26 2025 8:27PM|NE|B|494G|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 20:27:43.0000000|3136011.0000000000|13845934.0000000000|4901 PROVIDENCE ST|HOUSTON|TX|77020|0402620000071|2025-04-16 20:26:37.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:22:02 AM - Case # 20521766 -2500141410: The Service||at the end of the church parking lot|4/18/2025 8:22:02 AM - Case # 20521766 -2500141410: The Service Request has been cancelled. 2500141409|2500141409|14007 BUFFALO SPWY HOUSTON 77045|29.6246|-95.4305|Service Completed|2025-04-16 15:26:04.0000000|Apr 16 2025 3:38PM|Liaison Comm - 2500141409 - 14007 BUFFALO SPWY|Liaison Comm|5 Working Days|Apr 23 2025 8:35PM|SW|K|572P|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 20:28:02.0000000|3102371.5000000000|13791938.0000000000|14007 BUFFALO SPWY|HOUSTON||77045|0845820000003|2025-04-16 20:26:04.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR119|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||#1517062113574/1/25- citizen called back citizen need a new wheels or a whole new can // 2500120578 3:24 pm the container fell in to the truck container replacement needed please. Thank you. 04-16-2025|container department has been notified 2500141408|221262-2500141408|11631 BOWHEAD DR HOUSTON TX 77013|29.7867|-95.229|Routed - Integrated|2025-04-16 15:24:43.0000000||Tree Removal - 221262-2500141408 - 11631 BOWHEAD DR|Tree Removal|51 Calendar Days|Jun 6 2025 8:27PM|NE|I|496B|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-16 20:27:54.0000000|3164453.2500000000|13852870.0000000000|11631 BOWHEAD DR|HOUSTON|TX|77013|1106130000040|2025-04-16 20:24:43.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Tree Removal 4/16/2025 3:27:54 PM||CALLER SAY TREE PINE TREES NEED TO BE REMOVED ONE WHICH IS 100 FT TALL PLEASE CALL FOR ADDITIONAL INFROMATION|Parks and Recreation 2500141407|221263-2500141407|7015 LINDEN ST HOUSTON TX 77087|29.7088|-95.294|Routed - Integrated|2025-04-16 15:24:38.0000000||Tree Trim - 221263-2500141407 - 7015 LINDEN ST|Tree Trim|75 Calendar Days|Jun 30 2025 8:26PM|SE|I|535E|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-16 20:26:50.0000000|3144732.2500000000|13823889.0000000000|7015 LINDEN ST|HOUSTON|TX|77087|0601270040010|2025-04-16 20:24:38.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Tree Trim 4/16/2025 3:26:50 PM||7015 linden overgrown|Parks and Recreation 2500141406|20521764-2500141406|4005 STERLING ST HOUSTON TX 77051|29.6689|-95.3671|Service Completed|2025-04-16 15:21:33.0000000|Apr 16 2025 4:52PM|Water Service - 20521764-2500141406 - 4005 STERLING ST|Water Service|2 Calendar Days|Apr 18 2025 8:22PM|SE|D|533Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 20:22:57.0000000|3121982.7500000000|13808670.0000000000|4005 STERLING ST|HOUSTON|TX|77051|0641680210016|2025-04-16 20:21:33.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:51:37 PM - Case # 20521764 -2500141406: Dear Custome||4005 STERLING ST|4/16/2025 4:51:37 PM - Case # 20521764 -2500141406: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141405|12697009-2500141405|7222 JAY ST HOUSTON 77028|29.8196|-95.2982|Service Completed|2025-04-16 15:20:45.0000000|Apr 17 2025 8:37AM|Drainage - 12697009-2500141405 - 7222 JAY ST|Drainage|30 Calendar Days|May 16 2025 8:21PM|NE|B|455N|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-16 20:21:11.0000000|3142133.0000000000|13864145.0000000000|7222 JAY ST|HOUSTON||77028|0730630010011|2025-04-16 20:20:45.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 05. Drainage system is functioning as designed||drained blocked with mud if nothing is done will be calling the news is a on going issue is concern due to heavy rain her home backup with sewer|Resolution :05. Drainage system is functioning as designed no action neededClose Comments :Investigation completed 2500141404|12697010-2500141404|327A W 26TH ST HOUSTON TX 77008|29.81|-95.4022|Service Completed|2025-04-16 15:20:09.0000000|Apr 18 2025 12:57PM|Street Condition - 12697010-2500141404 - 327A W 26TH ST|Street Condition|30 Calendar Days|May 16 2025 8:21PM|NW|C|452V|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 20:21:02.0000000|3109267.1700000000|13859532.9900000000|327A W 26TH ST|HOUSTON|TX|77008|1418920010001|2025-04-16 20:20:09.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE||3rd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||This is on W26th St 77008. This is a deep pothole/rut that was caused by apartment residents parking large vehicles and creating a huge deep pothole. I have had friends park there and had to get a tow truck to pull their vehicles out. What can be done w|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500141403|20521762-2500141403|711 MEDINA ST HOUSTON TX 77012|29.72|-95.2794|Service Completed|2025-04-16 15:19:52.0000000|Apr 16 2025 5:06PM|Sewer Wastewater - 20521762-2500141403 - 711 MEDINA ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 8:20PM|SE|I|535B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 20:20:59.0000000|3149224.5000000000|13828109.0000000000|711 MEDINA ST|HOUSTON|TX|77012|0161160000018|2025-04-16 20:19:52.0000000|HARRISBURG / MANCHESTER / SMITH ADDITION|East End MD|SEMO116|MONDAY|SE|SEMO-B-04|MONDAY-B|SE|S|1st Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:05:12 PM - Case # 20521762 -2500141403: All investig||NULL|4/16/2025 5:05:12 PM - Case # 20521762 -2500141403: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141401|2500141401|7439 LANGLEY RD HOUSTON TX 77016|29.8672|-95.2938|Routed|2025-04-16 15:18:43.0000000||Missed Recycling Pickup - 2500141401 - 7439 LANGLEY RD|Missed Recycling Pickup|4 Working Days|Apr 22 2025 8:20PM|NE|B|415W|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 20:20:39.0000000|3142972.5000000000|13881487.0000000000|7439 LANGLEY RD|HOUSTON|TX|77016|0825000000013|2025-04-16 20:18:43.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW|S|2nd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Missed Recycling Pickup 4/16/2025 3:20:||NULL|Solid Waste Management 2500141400|2500141400|6510 HOGUE ST HOUSTON TX 77087|29.6693|-95.3131|Routed|2025-04-16 15:18:38.0000000||Container Repair - 2500141400 - 6510 HOGUE ST|Container Repair|10 Calendar Days|Apr 26 2025 8:20PM|SE|I|534Y|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 20:20:30.0000000|3139119.5000000000|13809340.0000000000|6510 HOGUE ST|HOUSTON|TX|77087|0853750000005|2025-04-16 20:18:38.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU105|TUESDAY|SE|SETU-A-07|TUESDAY-A|SE|S|3rd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Repair 4/16/2025 3:20:30 PM||was never completedContainer Repair - 2500120859 - 6510 HOGUE ST|Solid Waste Management 2500141399|20521763-2500141399|6007 W AIRPORT BLVD HOUSTON TX 77035|29.6441|-95.496|Service Completed|2025-04-16 15:17:50.0000000|Apr 16 2025 6:10PM|Water Service - 20521763-2500141399 - 6007 W AIRPORT BLVD|Water Service|2 Calendar Days|Apr 18 2025 8:20PM|SW|K|570H|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 20:20:10.0000000|3081341.0000000000|13798400.0000000000|6007 W AIRPORT BLVD|HOUSTON|TX|77035|0871520000009|2025-04-16 20:17:50.0000000|WESTBURY||SWTH108|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|2nd Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:10:26 PM - Case # 20521763 -2500141399: All investig||west airport 77035|4/16/2025 6:10:26 PM - Case # 20521763 -2500141399: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141398|2500141398|11802 ACADIAN DR HOUSTON TX 77099|29.6611|-95.5881|Routed|2025-04-16 15:17:46.0000000||Container Repair - 2500141398 - 11802 ACADIAN DR|Container Repair|10 Calendar Days|Apr 26 2025 8:18PM|SW|F|529W|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 20:18:46.0000000|3051925.2500000000|13803723.0000000000|11802 ACADIAN DR|HOUSTON|TX|77099|1146160030028|2025-04-16 20:17:46.0000000|ALIEF||SWMO104|MONDAY|SW|SWMO-B-04|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Container Repair 4/16/2025 3:18:46 PM||black container -wheels broken11802 Acadian Drwater acc-460604741104|Solid Waste Management 2500141397|12697011-2500141397|9000 BELLAIRE BLVD HOUSTON TX 77036|29.7071|-95.5425|Service Completed|2025-04-16 15:16:31.0000000|Apr 16 2025 4:15PM|Traffic Signal Maintenance - 12697011-2500141397 - 9000 BELLAIRE BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 8:21PM|SW|J|530E|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 20:21:33.0000000|3065916.4800000000|13820865.0700000000|9000 BELLAIRE BLVD|HOUSTON|TX|77036|0432270000004|2025-04-16 20:16:31.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||TRAFFIC SIGNAL LIGHTS OUT ALL AROUNDD|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12696969. 2500141396|2500141396|11410 RIBSTONE DR HOUSTON TX 77016|29.8866|-95.2925|Routed|2025-04-16 15:16:21.0000000||Missed Garbage Pickup - 2500141396 - 11410 RIBSTONE DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 8:17PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 20:17:41.0000000|3143162.5000000000|13888537.0000000000|11410 RIBSTONE DR|HOUSTON|TX|77016|0913940000004|2025-04-16 20:16:21.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Missed Garbage Pickup 4/16/2025 3:17:41||Neighborhood missed.|Solid Waste Management 2500141395|20521760-2500141395|13167 BARRYKNOLL LN HOUSTON TX 77079|29.7774|-95.5725|Service Completed|2025-04-16 15:14:53.0000000|Apr 16 2025 7:24PM|Water Service - 20521760-2500141395 - 13167 BARRYKNOLL LN|Water Service|2 Calendar Days|Apr 18 2025 8:15PM|NW|G|489C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 20:15:58.0000000|3055633.5000000000|13846135.0000000000|13167 BARRYKNOLL LN|HOUSTON|TX|77079|0943620000007|2025-04-16 20:14:53.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 7:22:39 PM - Case # 20521760 -2500141395: All investig||13167 BARRYKNOLL LN|4/16/2025 7:22:39 PM - Case # 20521760 -2500141395: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141394|20521761-2500141394|1906 LAKEVILLE DR HOUSTON TX 77339|30.0524|-95.2257|Routed - Integrated|2025-04-16 15:14:09.0000000||Water Leak - 20521761-2500141394 - 1906 LAKEVILLE DR|Water Leak|10 Calendar Days|Apr 26 2025 8:15PM|GNEHSA|E|336C|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 20:15:17.0000000|3162377.0000000000|13949484.0000000000|1906 LAKEVILLE DR|HOUSTON|TX|77339|1121110000023|2025-04-16 20:14:09.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:10:45||NULL|Public Works 2500141392|2500141392|7354 EISENHOWER RD HOUSTON TX 77033|29.6791|-95.3495|Service Completed|2025-04-16 15:13:30.0000000|Apr 17 2025 10:27AM|Missed Garbage Pickup - 2500141392 - 7354 EISENHOWER RD|Missed Garbage Pickup|4 Working Days|Apr 22 2025 8:14PM|SE|D|533V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 20:14:13.0000000|3127457.7500000000|13812551.0000000000|7354 EISENHOWER RD|HOUSTON|TX|77033|0751890090018|2025-04-16 20:13:30.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||Citizen states garbage was not serviced. Citizen is elderly. Please service container. Citizen is apart of physically challenge|Completed by Quinton Kingsby. Notes: 2500141391|2500141391|2514 TALINA WAY HOUSTON TX 77080|29.8172|-95.5437|Routed|2025-04-16 15:11:35.0000000||Missed Yard Waste Pickup - 2500141391 - 2514 TALINA WAY|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 8:12PM|NW|A|450N|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 20:12:27.0000000|3064334.0000000000|13860867.0000000000|2514 TALINA WAY|HOUSTON|TX|77080|0975020000013|2025-04-16 20:11:35.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR119|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Yard Waste Pickup 4/16/202||NULL|Solid Waste Management 2500141390|20521758-2500141390|4101 CAPLIN ST HOUSTON TX 77026|29.8163|-95.3303|Service Completed|2025-04-16 15:11:22.0000000|Apr 17 2025 11:12AM|Sewer Wastewater - 20521758-2500141390 - 4101 CAPLIN ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 8:13PM|NE|B|454P|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 20:13:10.0000000|3131985.0000000000|13862597.0000000000|4101 CAPLIN ST|HOUSTON|TX|77026|0670750080184|2025-04-16 20:11:22.0000000|TRINITY / HOUSTON GARDENS||NETH111|THURSDAY|NE|NWTH-A-06|THURSDAY-A|NW|S|2nd Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:12:43 AM - Case # 20521758 -2500141390: All investi||NULL|4/17/2025 11:12:43 AM - Case # 20521758 -2500141390: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141389|20521759-2500141389|4213 ALVIN ST HOUSTON TX 77051|29.6646|-95.3653|Service Completed|2025-04-16 15:09:48.0000000|Apr 16 2025 5:02PM|Water Service - 20521759-2500141389 - 4213 ALVIN ST|Water Service|2 Calendar Days|Apr 18 2025 8:11PM|SE|D|533Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 20:11:14.0000000|3122622.2500000000|13807134.0000000000|4213 ALVIN ST|HOUSTON|TX|77051|0641680200012|2025-04-16 20:09:48.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:02:28 PM - Case # 20521759 -2500141389: Dear Custome||NULL|4/16/2025 5:02:28 PM - Case # 20521759 -2500141389: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141388|307202-2500141388|4419 ROBERTSON ST HOUSTON TX 77009|29.8007|-95.3576|Routed - Integrated|2025-04-16 15:09:29.0000000||Nuisance On Property - 307202-2500141388 - 4419 Robertson St|Nuisance On Property|180 Working Days|Jan 6 2026 9:09PM|NE|H|453Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 20:09:29.0000000|3123522.0000000000|13856682.0000000000|4419 ROBERTSON ST|HOUSTON|TX|77009|0211810620016|2025-04-16 20:09:29.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR120|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||sidewalk impassable|Neighborhoods 2500141387|20521772-2500141387|10403 HUNTINGTON PLACE DR HOUSTON TX 77099|29.6687|-95.603|Service Completed|2025-04-16 15:09:06.0000000|Apr 17 2025 11:52AM|Water Service - 20521772-2500141387 - 11000 S DAIRY ASHFORD RD|Water Service|2 Calendar Days|Apr 18 2025 8:56PM|SW|F|528V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 20:56:15.0000000|3047038.7500000000|13806321.0000000000|10403 HUNTINGTON PLACE DR|HOUSTON|TX|77099|1055240000037|2025-04-16 20:09:06.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:51:47 AM - Case # 20521772 -2500141387: All investi||+++ ADDRESS WARNING +++Entered Address: 11000 S DAIRY ASHFORD RDValidated Address: 10403 HUNTINGTON PLACE DR - Address Id: 1016887+++ ADDRESS WARNING +++Spanish Bible Fellowship11000 Dairy Ashford W Bellfort 77478|4/17/2025 11:51:47 AM - Case # 20521772 -2500141387: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141386|2500141386|1914 SCHILDER DR HOUSTON 77093|29.8548|-95.3541|Routed|2025-04-16 15:07:50.0000000||SWM Escalation - 2500141386 - 1914 SCHILDER DR|SWM Escalation|3 Working Days|Apr 21 2025 8:15PM|NE|H|453D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 20:08:51.0000000|3124023.2500000000|13876378.0000000000|1914 SCHILDER DR|HOUSTON||77093|0650050000538|2025-04-16 20:07:50.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO103|MONDAY|NE|NEMO-B-04|MONDAY-B|NE|S|2nd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/16/2025 3:08:51 PM||Fell into Truck|Solid Waste Management 2500141385|20521757-2500141385|5616 LAWNDALE ST HOUSTON TX 77023|29.7263|-95.3171|Service Completed|2025-04-16 15:07:36.0000000|Apr 18 2025 10:34AM|Water Main Valve - 20521757-2500141385 - 5616 LAWNDALE ST|Water Main Valve|5 Calendar Days|Apr 21 2025 8:09PM|NE|I|494Y|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 20:09:43.0000000|3137190.7500000000|13830009.0000000000|5616 LAWNDALE ST|HOUSTON|TX|77023|1253800020001|2025-04-16 20:07:36.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 10:34:02 AM - Case # 20521757 -2500141385: An investig||Caller states water valve is leaking (located near fire sprinkler systems currently turned off. Ref: Water Leak - 2400438353 - 5616 LAWNDALE 7135620697 Mike bajsel|4/18/2025 10:34:02 AM - Case # 20521757 -2500141385: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141384|2500141384|2910 HOLLOW CREEK DR HOUSTON TX 77082|29.7289|-95.6193|Routed|2025-04-16 15:07:29.0000000||Missed Recycling Pickup - 2500141384 - 2910 HOLLOW CREEK DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 8:09PM|SW|F|488Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 20:09:05.0000000|3041290.7500000000|13828055.0000000000|2910 HOLLOW CREEK DR|HOUSTON|TX|77082|1143220100004|2025-04-16 20:07:29.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Missed Recycling Pickup 4/16/2025 3:09:||NULL|Solid Waste Management 2500141382|2500141382|6436 STRATTON ST HOUSTON TX 77023|29.7082|-95.3076|Routed|2025-04-16 15:06:28.0000000||Trash Dumping or Illegal Dumpsite - 2500141382 - 6436 stratton street|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 8:07PM|SE|I|534H|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 20:07:05.0000000|3140417.5000000000|13823554.0000000000|6436 STRATTON ST|HOUSTON|TX|77023|0071670000022|2025-04-16 20:06:28.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 6436 stratton streetValidated Address: 6436 STRATTON ST - Address Id: 161234+++ ADDRESS WARNING +++Rubbish and tires on the right of way|Solid Waste Management 2500141381|12697008-2500141381|8803 HIGHWAY 6 HOUSTON TX 77083|29.6819|-95.6432|Service Completed|2025-04-16 15:05:20.0000000|Apr 17 2025 11:15AM|Pothole - 12697008-2500141381 - 8803 HIGHWAY 6|Pothole|EOD Next Business Day|Apr 17 2025 9:00AM|SW|F|528N|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-16 20:06:42.0000000|3034212.0000000000|13810780.0000000000|8803 HIGHWAY 6|HOUSTON|TX|77083|4295020000011907|2025-04-16 20:05:20.0000000||FB CAD #6|||||||||||LIMITED|EOD Next Business Day|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||Reporting a potholeIt's on hwy 6 near a street called charlesmont at the entrance towards the entrance of Providence at the light in the turning lane there's a hole that needs to be fixed.|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Refer to TXDOT. Spoke with Kevin from TXDOT. No citizen information provided 2500141380|307201-2500141380|3840 GOODHOPE ST HOUSTON TX 77021|29.6823|-95.3683|Routed - Integrated|2025-04-16 15:04:58.0000000||Nuisance On Property - 307201-2500141380 - 3840 GOODHOPE ST|Nuisance On Property|180 Working Days|Jan 6 2026 9:09PM|SE|D|533Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 20:09:59.0000000|3121456.7800000000|13813471.2400000000|3840 GOODHOPE ST|HOUSTON|TX|77021|0741510210029|2025-04-16 20:04:58.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW||3rd Tuesday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Furniture junk palates clothing and drug paraphernalia|Neighborhoods 2500141379|2500141379|4010 HUEY ST HOUSTON TX 77087|29.7041|-95.3101|Routed|2025-04-16 15:03:14.0000000||Recycling Participation NEW - 2500141379 - 4010 HUEY ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 8:04PM|SE|I|534L|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 20:04:40.0000000|3139694.0000000000|13822015.0000000000|4010 HUEY ST|HOUSTON|TX|77087|0582370050003|2025-04-16 20:03:14.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Recycling Participation NEW 4/16/||NULL|Solid Waste Management 2500141378|2500141378|3201 ST EMANUEL ST HOUSTON TX 77004|29.7358|-95.3676|Service Completed|2025-04-16 15:03:06.0000000|Apr 17 2025 12:31PM|Building Code Violation - 2500141378 - 3207 ST EMANUEL ST|Building Code Violation|7 Calendar Days|Apr 23 2025 8:03PM|SE|D|493Y|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 20:03:47.0000000|3121091.5000000000|13832946.0000000000|3201 ST EMANUEL ST|HOUSTON|TX|77004|1462530010008|2025-04-16 20:03:06.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|This address has an active project with multiple permits purchas||+++ ADDRESS WARNING +++Entered Address: 3207 ST EMANUEL STValidated Address: 3201 ST EMANUEL ST - Address Id: 3059213+++ ADDRESS WARNING +++Please have the construction crew at 3207 St. Emanuel remove their concrete trash wood paper and dirt that has sp|This address has an active project with multiple permits purchased that are subject to field inspections. Referred to Structural Dept. xxx-xxx-xxxx. 2500141377|20521755-2500141377|4224 ALEDO ST HOUSTON TX 77051|29.6671|-95.3652|Service Completed|2025-04-16 15:01:21.0000000|Apr 16 2025 5:05PM|Water Service - 20521755-2500141377 - 4224 ALEDO ST|Water Service|2 Calendar Days|Apr 18 2025 8:03PM|SE|D|533Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 20:03:05.0000000|3122619.5000000000|13808024.0000000000|4224 ALEDO ST|HOUSTON|TX|77051|0641680280005|2025-04-16 20:01:21.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:04:47 PM - Case # 20521755 -2500141377: Dear Custome||4224 ALEDO ST|4/16/2025 5:04:47 PM - Case # 20521755 -2500141377: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141376|2500141376|3211 SAINT EMANUEL ST HOUSTON TX 77004|29.7354|-95.3677|Service Completed|2025-04-16 15:00:53.0000000|Apr 17 2025 12:36PM|Building Code Violation - 2500141376 - 3211 SAINT EMANUEL ST|Building Code Violation|7 Calendar Days|Apr 23 2025 8:01PM|SE|D|493Y|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 20:01:56.0000000|3121061.2500000000|13832847.0000000000|3211 SAINT EMANUEL ST|HOUSTON|TX|77004|0191720000003|2025-04-16 20:00:53.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|This address has an active project with multiple permits purchas||Illigal Dumping of Dirt and TrashThe construction crew at 3207 St. Emanuel has been dumping some of their dirt and trash on to the property of 3211 St. Emanuel.˙ The big clumps of dirt and cardboard paper are a danger for people walking on the side of the|This address has an active project with multiple permits purchased that are subject to field inspections. Referred to Structural Dept. xxx-xxx-xxxx. 2500141375|2500141375|6402 STRATTON ST HOUSTON TX 77023|29.709|-95.3088|Routed|2025-04-16 15:00:23.0000000||Trash Dumping or Illegal Dumpsite - 2500141375 - 6402 stratton street|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 8:00PM|SE|I|534H|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 20:00:37.0000000|3140046.5000000000|13823807.0000000000|6402 STRATTON ST|HOUSTON|TX|77023|0071670000020|2025-04-16 20:00:23.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 6402 stratton streetValidated Address: 6402 STRATTON ST - Address Id: 1162356+++ ADDRESS WARNING +++Rubbish on the right of way and in the ditch.|Solid Waste Management 2500141374|20521756-2500141374|2009 CHILTON RD HOUSTON TX 77019|29.7568|-95.4089|Service Completed|2025-04-16 14:59:40.0000000|Apr 16 2025 7:04PM|Water Service - 20521756-2500141374 - 2009 CHILTON RD|Water Service|2 Calendar Days|Apr 18 2025 8:01PM|NW|G|492R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 20:01:51.0000000|3107743.5000000000|13840217.0000000000|2009 CHILTON RD|HOUSTON|TX|77019|0601560500013|2025-04-16 19:59:40.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 7:04:15 PM - Case # 20521756 -2500141374: All investig||No water|4/16/2025 7:04:15 PM - Case # 20521756 -2500141374: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141373|20521754-2500141373|3911 STERLING ST HOUSTON TX 77051|29.6689|-95.3675|Service Completed|2025-04-16 14:59:30.0000000|Apr 16 2025 4:55PM|Water Service - 20521754-2500141373 - 3911 STERLING ST|Water Service|2 Calendar Days|Apr 18 2025 8:00PM|SE|D|533Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 20:00:23.0000000|3121872.7500000000|13808665.0000000000|3911 STERLING ST|HOUSTON|TX|77051|0641680210018|2025-04-16 19:59:30.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:54:03 PM - Case # 20521754 -2500141373: Dear Custome||NULL|4/16/2025 4:54:03 PM - Case # 20521754 -2500141373: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141371|2500141371|8506 ALSUMA ST HOUSTON TX 77029|29.7957|-95.2771|Routed|2025-04-16 14:59:16.0000000||Recycling Participation NEW - 2500141371 - 8506 ALSUMA ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 8:00PM|NE|B|455X|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 20:00:14.0000000|3149079.5000000000|13855652.0000000000|8506 ALSUMA ST|HOUSTON|TX|77029|0710390060117|2025-04-16 19:59:16.0000000|PLEASANTVILLE AREA||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Recycling Participation NEW 4/16/2025 3||new resident containerboth containerswater acc-8550038940348506 Alsuma|Solid Waste Management 2500141370|221255-2500141370|803 SAULNIER ST HOUSTON TX 77019|29.757|-95.3761|Routed - Integrated|2025-04-16 14:57:39.0000000||Tree Trim - 221255-2500141370 - 1100 CROSBY ST|Tree Trim|75 Calendar Days|Jun 30 2025 7:57PM|NW|C|493P|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-16 19:57:39.0000000|3118131.5000000000|13840585.0000000000|803 SAULNIER ST|HOUSTON|TX|77019|1227360010010|2025-04-16 19:57:39.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|75 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 1100 CROSBY STValidated Address: 803 SAULNIER ST - Address Id: 192508+++ ADDRESS WARNING +++A referral will be sent to Forestry Division to trim the tree limbs hanging low over COH Rightof Way for North bound traffic|Parks and Recreation 2500141369|12697004-2500141369|7450 GALVESTON RD HOUSTON TX 77034|29.6479|-95.2218|Service Completed|2025-04-16 14:57:37.0000000|Apr 17 2025 2:21PM|Traffic Signal Maintenance - 12697004-2500141369 - 7450 GALVESTON RD|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 8:00PM|SE|E|576F|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 20:00:16.0000000|3168364.0000000000|13802508.0000000000|7450 GALVESTON RD|HOUSTON|TX|77034|0840830000015|2025-04-16 19:57:37.0000000|EDGEBROOK AREA||||SE|||SW|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||caller reporting the lights at this intersection looks like it might have been hit and the lights arent working|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500141367|307199-2500141367|3839 S LOOP FWY E HOUSTON TX 77021|29.6814|-95.3672|Routed - Integrated|2025-04-16 14:57:12.0000000||Nuisance On Property - 307199-2500141367 - 3839 S LOOP FWY E|Nuisance On Property|180 Working Days|Jan 6 2026 9:02PM|SE|D|533U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 20:02:14.0000000|3121873.8000000000|13813244.2200000000|3839 S LOOP FWY E|HOUSTON|TX|77021|0741510210025|2025-04-16 19:57:12.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW||3rd Tuesday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Trash and urine from gas station parking lot|Neighborhoods 2500141366|2500141366|8506 ALSUMA ST HOUSTON TX 77029|29.7957|-95.2771|Routed|2025-04-16 14:56:50.0000000||New Resident Container - 2500141366 - 8506 ALSUMA ST|New Resident Container|12 Calendar Days|Apr 28 2025 7:59PM|NE|B|455X|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 19:59:05.0000000|3149079.5000000000|13855652.0000000000|8506 ALSUMA ST|HOUSTON|TX|77029|0710390060117|2025-04-16 19:56:50.0000000|PLEASANTVILLE AREA||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created New Resident Container 4/16/2025 2:59:0||new resident containerboth containerswater acc-8550038940348506 Alsuma|Solid Waste Management 2500141365|2500141365|12522 ZAVALLA ST HOUSTON 77085|29.6245|-95.5015|Service Completed|2025-04-16 14:56:32.0000000|Apr 16 2025 3:43PM|Liaison Comm - 2500141365 - 12522 ZAVALLA ST|Liaison Comm|5 Working Days|Apr 23 2025 8:05PM|SW|K|570R|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 19:58:23.0000000|3079803.2500000000|13791229.0000000000|12522 ZAVALLA ST|HOUSTON||77085|0741130030021|2025-04-16 19:56:32.0000000|FONDREN GARDENS|Five Corners HCID #10B|SWTH108|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||It is taking 6-8 months to complete -per citizen.|container department has been notified 2500141364|307200-2500141364|8718 SHADOW CREST ST HOUSTON TX 77074|29.682|-95.5307|Routed - Integrated|2025-04-16 14:56:13.0000000||Junk Motor Vehicle - 307200-2500141364 - 8718 Shadow Crest St|Junk Motor Vehicle|176 Working Days|Dec 31 2025 8:56PM|SW|J|530P|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 19:56:13.0000000|3069920.2500000000|13811860.0000000000|8718 SHADOW CREST ST|HOUSTON|TX|77074|0872520000020|2025-04-16 19:56:13.0000000|BRAEBURN||SWTU110|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW||FULL|176 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||vehicle has been parked on street for over a week no visible registration tag or license plate in front view of car|Neighborhoods 2500141363|12697005-2500141363|2200 EMANCIPATION AVE HOUSTON TX 77003|29.7407|-95.3601|Routed - Integrated|2025-04-16 14:56:11.0000000||Traffic Signs - 12697005-2500141363 - 2200 EMANCIPATION AVE|Traffic Signs|14 Working Days|May 6 2025 8:01PM|SE|D|493V|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 20:01:16.0000000|3123412.6500000000|13834941.0800000000|2200 EMANCIPATION AVE|HOUSTON|TX|77003|0021460000002|2025-04-16 19:56:11.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW||3rd Friday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/16/2025 3:01:16 PM||Valet zone application was submitted by Tribeca for the 2200 block of Emancipation Ave. This submission is for a new valet zone.|Public Works 2500141362|12697006-2500141362|10907 CANDLEWOOD DR HOUSTON TX 77042|29.7544|-95.5701|Service Completed|2025-04-16 14:56:10.0000000|Apr 17 2025 9:37AM|Street Condition - 12697006-2500141362 - 10907 CANDLEWOOD DR|Street Condition|30 Calendar Days|May 16 2025 7:58PM|NW|G|489Q|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 19:58:50.0000000|3056627.0200000000|13837818.9500000000|10907 CANDLEWOOD DR|HOUSTON|TX|77042|1048700000002|2025-04-16 19:56:10.0000000|BRIAR FOREST||||NW|||NW|Lakeside Improvement Association||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||I am at 10907 Candlewood and water continuously stands on the street in front of my house because the street is uneven and will not drain.|Resolution :07. Investigation / Inspection completedClose Comments : Referred to concrete street maintenance for Panel Replacement. 2500141361|2500141361|5907 BELROSE DR HOUSTON 77035|29.6535|-95.4936|Routed|2025-04-16 14:56:03.0000000||SWM Escalation - 2500141361 - 5907 BELROSE DR|SWM Escalation|3 Working Days|Apr 21 2025 8:04PM|SW|K|571A|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 19:57:19.0000000|3082007.2500000000|13801854.0000000000|5907 BELROSE DR|HOUSTON||77035|0935690000007|2025-04-16 19:56:03.0000000|WESTBURY||SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Thursday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created SWM Escalation 4/16/2025 2:57:19 PM||NULL|Solid Waste Management 2500141360|20521752-2500141360|4217 KEWANEE ST HOUSTON TX 77051|29.664|-95.3651|Service Completed|2025-04-16 14:56:01.0000000|Apr 16 2025 3:35PM|Water Service - 20521752-2500141360 - 4217 KEWANEE ST|Water Service|2 Calendar Days|Apr 18 2025 7:57PM|SE|D|533Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 19:57:00.0000000|3122686.2500000000|13806887.0000000000|4217 KEWANEE ST|HOUSTON|TX|77051|0641680340007|2025-04-16 19:56:01.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:34:12 PM - Case # 20521752 -2500141360: Dear Custome||NULL|4/16/2025 3:34:12 PM - Case # 20521752 -2500141360: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141359|2500141359||29.7584|-95.3698|Service Completed|2025-04-16 14:55:50.0000000|Apr 17 2025 8:43AM|MYR Correspondence - 2500141359|MYR Correspondence|7 Calendar Days|Apr 23 2025 7:56PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 19:56:08.0000000|0|0|||||none|2025-04-16 19:55:50.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||CC: ARA regarding Nonprofit Opportunity Awareness|Mayor Office 2500141358|2500141358|547 STONELEIGH DR HOUSTON TX 77079|29.7695|-95.587|Routed|2025-04-16 14:55:45.0000000||Water Meter - 2500141358 - STONELEIGH DR APPLE TREE RD|Water Meter|14 Calendar Days|Apr 30 2025 7:55PM|NW|G|489E|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 19:55:54.0000000|3051041.0000000000|13843057.0000000000|547 STONELEIGH DR|HOUSTON|TX|77079|0952120000002|2025-04-16 19:55:45.0000000|MEMORIAL||||NW|||NW|||NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Water Meter 4/16/2025 2:55:54 PM||+++ ADDRESS WARNING +++Entered Address: STONELEIGH DR APPLE TREE RDValidated Address: 547 STONELEIGH DR - Address Id: 1210924+++ ADDRESS WARNING +++meter is miss on the esplanade in the street|Public Works 2500141357|2500141357|914 DARIA DR HOUSTON 77079|29.7724|-95.6372|Routed|2025-04-16 14:55:35.0000000||Meter Investigation - 2500141357 - 914 DARIA DR|Meter Investigation|30 Calendar Days|May 16 2025 7:56PM|NW|G|488E|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-16 19:56:33.0000000|3035167.5000000000|13843740.0000000000|914 DARIA DR|HOUSTON||77079|1075180000018|2025-04-16 19:55:35.0000000|MEMORIAL||||NW|||NW|||NE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Abraham Pham created Meter Investigation 4/16/2025 2:56:33 PM||Per DWO Inspector SR#20521723: Refer to CAS to replace broken meter that has water coming from the side of the meter.|Public Works 2500141356|2500141356|9700 RICHMOND AVE HOUSTON TX 77042|29.7285|-95.5401|Routed|2025-04-16 14:54:52.0000000||Water Meter - 2500141356 - 9700 RICHMOND AVE|Water Meter|14 Calendar Days|Apr 30 2025 7:55PM|SW|F|490W|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 19:55:56.0000000|3066447.7500000000|13828667.0000000000|9700 RICHMOND AVE|HOUSTON|TX|77042|1093870000003|2025-04-16 19:54:52.0000000|WESTCHASE|Westchase MD|||SW|||SW|||SW|CAS Water Meter|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Water Meter 4/16/2025 2:55:56 PM||a request to have the meter checked and or calibrated but have not received response. Sincerely SERAFINA FALCONERAssociation Managero:˙xxx-xxx-xxxxe:˙sera genesiscommunity.com9700 Richmond Suite 160Houston TX 77042LinkedIn|Public Works 2500141355|307198-2500141355|5763 FLAMINGO DR HOUSTON TX 77033|29.6611|-95.3332|Routed - Integrated|2025-04-16 14:54:24.0000000||Nuisance On Property - 307198-2500141355 - 5763 FLAMINGO DR|Nuisance On Property|180 Working Days|Jan 6 2026 8:57PM|SE|D|534X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 19:57:08.0000000|3132829.5000000000|13806185.0000000000|5763 FLAMINGO DR|HOUSTON|TX|77033|0870560000016|2025-04-16 19:54:24.0000000|SOUTH PARK||SEFR107|FRIDAY|SE|SEFR-A-06|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Nuisance On Property 4/16/2025 2:57:08 PM||junk everywhere on property junk vehicles on drivewayrats running over to neighbors houses|Neighborhoods 2500141354|20521753-2500141354|1105 E SUNNYSIDE ST HOUSTON TX 77076|29.8576|-95.3643|Service Completed|2025-04-16 14:53:40.0000000|Apr 17 2025 1:20PM|Sewer Wastewater - 20521753-2500141354 - 1105 E SUNNYSIDE ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 7:55PM|NE|H|413Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 19:55:32.0000000|3120747.7500000000|13877282.0000000000|1105 E SUNNYSIDE ST|HOUSTON|TX|77076|0750670110189|2025-04-16 19:53:40.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:19:09 PM - Case # 20521753 -2500141354: All investig||Sewer Wastewater - 20521688-2500140957 - 1105 E SUNNYSIDE ST : PLEASE MAKE CC (SPA) THANK YOU|4/17/2025 1:19:09 PM - Case # 20521753 -2500141354: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141353|2500141353|11019 ENSBROOK DR HOUSTON 77099|29.6546|-95.5745|Routed|2025-04-16 14:53:14.0000000||SWM Escalation - 2500141353 - 11019 ENSBROOK DR|SWM Escalation|3 Working Days|Apr 21 2025 8:00PM|SW|F|569B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 19:53:46.0000000|3056324.0000000000|13801501.0000000000|11019 ENSBROOK DR|HOUSTON||77099|1003570000004|2025-04-16 19:53:14.0000000|ALIEF||SWMO104|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/16/2025 2:53:46 PM||4417-4680-2095|Solid Waste Management 2500141351|2500141351|3215 NEWHOFF ST HOUSTON TX 77026|29.7854|-95.3369|Routed|2025-04-16 14:53:05.0000000||Trash Dumping or Illegal Dumpsite - 2500141351 - 3215 NEWHOFF ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 7:58PM|NE|B|494A|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 19:58:07.0000000|3130250.5000000000|13851321.8700000000|3215 NEWHOFF ST|HOUSTON|TX|77026|0142360000003|2025-04-16 19:53:05.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW||1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/16/2025||Illegal dumping|Solid Waste Management 2500141350|2500141350|7993 JOY ST HOUSTON TX 77028|29.8259|-95.2814|Routed|2025-04-16 14:52:54.0000000||New Resident Container - 2500141350 - 7993 JOY ST|New Resident Container|12 Calendar Days|Apr 28 2025 7:55PM|NE|B|455K|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 19:55:51.0000000|3147394.5000000000|13866577.0000000000|7993 JOY ST|HOUSTON|TX|77028|1423220010004|2025-04-16 19:52:54.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created New Resident Container 4/16/2025 2:55:5||NULL|Solid Waste Management 2500141349|2500141349|2720 BEATTY ST HOUSTON TX 77023|29.7086|-95.3123|Routed|2025-04-16 14:52:40.0000000||Trash Dumping or Illegal Dumpsite - 2500141349 - 2720 beatty street|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 7:52PM|SE|I|534G|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 19:52:51.0000000|3138920.2500000000|13823643.0000000000|2720 BEATTY ST|HOUSTON|TX|77023|0071720000001|2025-04-16 19:52:40.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 2720 beatty streetValidated Address: 2720 BEATTY ST - Address Id: 158226+++ ADDRESS WARNING +++Rubbish on the right of way and in the ditch.|Solid Waste Management 2500141348|2500141348||29.7584|-95.3698|Not City Responsibility|2025-04-16 14:52:10.0000000|Apr 18 2025 10:49AM|MYR Correspondence - 2500141348|MYR Correspondence|7 Calendar Days|Apr 23 2025 7:53PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 19:53:46.0000000|0|0|||||none|2025-04-16 19:52:10.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||citizen sharing Solar Bros Inc. Breach of Contract with I Billy Kuon through non-payment and ongoing refusal of payments owed|Mayor Office 2500141347|221254-2500141347|3810 COMMERCE ST HOUSTON TX 77003|29.7493|-95.3354|Routed - Integrated|2025-04-16 14:51:55.0000000||Tree Trim - 221254-2500141347 - 3810 commerce street|Tree Trim|75 Calendar Days|Jun 30 2025 7:52PM|NE|H|494N|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-16 19:52:46.0000000|3131142.2500000000|13838219.0000000000|3810 COMMERCE ST|HOUSTON|TX|77003|1368950010002|2025-04-16 19:51:55.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE||FULL|75 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Norman Robinson created Tree Trim 4/16/2025 2:52:46 PM||+++ ADDRESS WARNING +++Entered Address: 3810 commerce streetValidated Address: 3810 COMMERCE ST - Address Id: 1948023+++ ADDRESS WARNING +++Please trim the tree limbs that block the view of the stop sign for Commerce St at Commerce St Drennan St|Parks and Recreation 2500141345|2500141345|9419 MESA DR HOUSTON TX 77028|29.8486|-95.2647|Service Completed|2025-04-16 14:51:24.0000000|Apr 17 2025 11:25AM|Heavy Trash Code Violation - 2500141345 - 9419 MESA DR|Heavy Trash Code Violation|25 Working Days|May 21 2025 8:01PM|NE|B|455C|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 19:54:41.0000000|3152411.7500000000|13875020.0000000000|9419 MESA DR|HOUSTON|TX|77028|1171650000001|2025-04-16 19:51:24.0000000|EAST HOUSTON||||NE|||NW|||NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|No violations present at curbside near right of way SWM only se||9419 Mesa Rd. Caller states that there has been junk in the ditch for years|No violations present at curbside near right of way SWM only service pickup at curbside. 2500141344|2500141344|1210 POTOMAC DR HOUSTON TX 77057|29.755|-95.4889|Routed|2025-04-16 14:51:09.0000000||Parking Violation - 2500141344 - 1218 POTOMAC DR|Parking Violation|19 Calendar Days|May 5 2025 7:52PM|NW|G|491N|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 19:52:12.0000000|3082339.2500000000|13838789.0000000000|1210 POTOMAC DR|HOUSTON|TX|77057|0761800310001|2025-04-16 19:51:09.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Parking Violation 4/16/2025 2:52:12 PM||+++ ADDRESS WARNING +++Entered Address: 1218 POTOMAC DRValidated Address: 1210 POTOMAC DR - Address Id: 1898939+++ ADDRESS WARNING +++|Parking Management 2500141343|2500141343|3550 WILLOWBEND BLVD HOUSTON TX 77054|29.665|-95.4338|Routed|2025-04-16 14:50:23.0000000||Litter Esplanade Median - 2500141343 - 3550 WILLOWBEND BLVD|Litter Esplanade Median|7 Calendar Days|Apr 23 2025 7:55PM|SW|K|532W|Parks and Recreation|Greenspace Management|Litter Esplanade Median|0|Active|2025-04-16 19:55:29.0000000|3100849.8000000000|13806586.5700000000|3550 WILLOWBEND BLVD|HOUSTON|TX|77054|1239070010002|2025-04-16 19:50:23.0000000|SOUTH MAIN||||SW|||SE|||SW|PR GreenspaceStatistics|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Litter Esplanade Median 4/16/2025 2:55:29 P||Burned desk with glass in the middle of a road turn around/median.|Parks and Recreation 2500141342|221253-2500141342|8016 MANCHESTER ST HOUSTON TX 77012|29.7179|-95.2797|Routed - Integrated|2025-04-16 14:50:06.0000000||Tree Trim - 221253-2500141342 - 920 medina street|Tree Trim|75 Calendar Days|Jun 30 2025 7:50PM|SE|I|535B|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-16 19:50:21.0000000|3149303.7500000000|13827284.0000000000|8016 MANCHESTER ST|HOUSTON|TX|77012|0161430000003|2025-04-16 19:50:06.0000000|HARRISBURG / MANCHESTER / SMITH ADDITION|East End MD|||SE|||SE|||SE||FULL|75 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 920 medina streetValidated Address: 8016 MANCHESTER ST - Address Id: 1138850+++ ADDRESS WARNING +++A referral will be sent to Forestry Division to trim the tree limbs blocking view of Stop signs for South bound traff|Parks and Recreation 2500141341|2500141341|1422 TULANE ST HOUSTON TX 77008|29.797|-95.4021|Routed|2025-04-16 14:50:02.0000000||Missed Yard Waste Pickup - 2500141341 - 1422 TULANE ST|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 7:55PM|NW|C|452Z|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 19:55:08.0000000|3109452.6800000000|13854874.7100000000|1422 TULANE ST|HOUSTON|TX|77008|1288590010001|2025-04-16 19:50:02.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/16/2025 2:55:08||Yard waste not picked up at our residence and many other nearby residences for last month.|Solid Waste Management 2500141340|2500141340|905 W 35TH ST HOUSTON TX 77018|29.8198|-95.4203|Service Completed|2025-04-16 14:49:54.0000000|Apr 17 2025 11:00AM|Storm Debris Collection - 2500141340 - SARA ROSE ST ALBA RD|Storm Debris Collection|5 Calendar Days|Apr 21 2025 7:53PM|NW|C|452Q|Solid Waste Management|Collections|Storm Debris Collection|1|Resolved|2025-04-16 19:53:45.0000000|3103386.7500000000|13862990.0000000000|905 W 35TH ST|HOUSTON|TX|77018|1445430010008|2025-04-16 19:49:54.0000000|CENTRAL NORTHWEST||NWTU110|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|SWM is no longer collecting storm debris. Please utilize deposit||+++ ADDRESS WARNING +++Entered Address: SARA ROSE ST ALBA RDValidated Address: 905 W 35TH ST - Address Id: 3007598+++ ADDRESS WARNING +++Sara Rose St Alba Rd/ tree that came down from beryl is still on the side of the road and partially in the road / D|SWM is no longer collecting storm debris. Please utilize depository centers or heavy trash service day for removal. 2500141339|20521751-2500141339|13100 W BELLFORT ST HOUSTON TX 77099|29.663|-95.6122|Service Completed|2025-04-16 14:49:17.0000000|Apr 16 2025 4:04PM|Water Service - 20521751-2500141339 - 13100 W BELLFORT ST|Water Service|2 Calendar Days|Apr 18 2025 7:50PM|SW|F|528Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 19:50:26.0000000|3044244.7500000000|13804180.0000000000|13100 W BELLFORT ST|HOUSTON|TX|77099|1450000001903907|2025-04-16 19:49:17.0000000|ALIEF||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:04:39 PM - Case # 20521751 -2500141339: All investig||13100 w bellfort #1234whole property out of water|4/16/2025 4:04:39 PM - Case # 20521751 -2500141339: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141338|2500141338|12642 BROOKE VISTA LN HOUSTON TX 77034|29.615|-95.2022|Routed|2025-04-16 14:49:13.0000000||Recycling Cart Repair - 2500141338 - 12642 BROOKE VISTA LN|Recycling Cart Repair|14 Calendar Days|Apr 30 2025 7:50PM|SE|E|576V|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-16 19:50:10.0000000|3174960.5000000000|13790755.0000000000|12642 BROOKE VISTA LN|HOUSTON|TX|77034|1263570020010|2025-04-16 19:49:13.0000000|SOUTH BELT / ELLINGTON||SETH102|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Recycling Cart Repair 4/16/2025 2:50:10 PM||NULL|Solid Waste Management 2500141337|2500141337|1803 STATE ST HOUSTON 77007|29.7645|-95.3759|Routed|2025-04-16 14:49:00.0000000||SWM Escalation - 2500141337 - 1803 STATE ST|SWM Escalation|3 Working Days|Apr 21 2025 7:56PM|NW|H|493K|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 19:49:36.0000000|3118127.7500000000|13843337.0000000000|1803 STATE ST|HOUSTON||77007|0052230000021|2025-04-16 19:49:00.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created SWM Escalation 4/16/2025 2:49:36 PM||2335-2700-1511803 STATE ST|Solid Waste Management 2500141336|307197-2500141336|3321 KENTUCKY ST HOUSTON TX 77026|29.7866|-95.3359|Routed - Integrated|2025-04-16 14:48:44.0000000||Nuisance On Property - 307197-2500141336 - 3321 KENTUCKY ST|Nuisance On Property|180 Working Days|Jan 6 2026 8:53PM|NE|B|494A|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 19:53:48.0000000|3130512.0100000000|13851795.5000000000|3321 KENTUCKY ST|HOUSTON|TX|77026|0142270000002|2025-04-16 19:48:44.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW||1st Thursday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Inoperable food trucks I'm Ms. Ceasars xxx-xxx-xxxx|Neighborhoods 2500141335|2500141335|1429 LAWRENCE ST HOUSTON TX 77008|29.7972|-95.4078|Routed|2025-04-16 14:48:38.0000000||MYR SWM - 2500141335 - 1429 LAWRENCE ST|MYR SWM|14 Calendar Days|Apr 30 2025 7:49PM|NW|C|452Z|Mayor Office|Mayor Mail|MYR SWM|0|Active|2025-04-16 19:49:02.0000000|3107624.7500000000|13854891.0000000000|1429 LAWRENCE ST|HOUSTON|TX|77008|0391220000817|2025-04-16 19:48:38.0000000|GREATER HEIGHTS||NWTH110|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR SWM 4/16/2025 2:49:02 PM||citizen has concerns with missed yard waste and heavy trash|Mayor Office 2500141334|12697014-2500141334|9221 KENILWORTH ST HOUSTON TX 77024|29.7819|-95.4667|Routed - Integrated|2025-04-16 14:48:27.0000000||Street Assessment - 12697014-2500141334 - 9221 KENILWORTH ST|Street Assessment|21 Calendar Days|May 7 2025 8:35PM|NW|A|491C|Public Works|Transportation Drainage Operations|Street Assessment|0|Active|2025-04-16 20:35:14.0000000|3089134.7500000000|13848764.0000000000|9221 KENILWORTH ST|HOUSTON|TX|77024|0690140030009|2025-04-16 19:48:27.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE||FULL|21 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:39:49||(HSE: Stopping Damage City Works while Causing Risk for School Bus) COH:0777533 and Case Number 2500139778?Dear Sir and Madam With the support from our Bayou Woods HOA committee I am writing this email for your record:First we would thank City of Houston|Public Works 2500141333|2500141333|1422 TULANE ST HOUSTON TX 77008|29.797|-95.4021|Routed|2025-04-16 14:48:22.0000000||Missed Heavy Trash Pickup - 2500141333 - 1422 TULANE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 8:00PM|NW|C|452Z|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 19:53:27.0000000|3109452.6800000000|13854874.7100000000|1422 TULANE ST|HOUSTON|TX|77008|1288590010001|2025-04-16 19:48:22.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/16/2025 2:53:27||Tree branch heavy pickup for march did not occur. It's been a month and no pickup of bundled branches at 1422 Tulane|Solid Waste Management 2500141332|12697007-2500141332|320 NORTHPARK DR HOUSTON TX 77339|30.069|-95.2431|Service Completed|2025-04-16 14:48:12.0000000|Apr 18 2025 11:31AM|Street Condition - 12697007-2500141332 - 401 northpark drive|Street Condition|30 Calendar Days|May 16 2025 8:03PM|GNEHSA|E|296S|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 20:03:46.0000000|3156579.2500000000|13955117.0000000000|320 NORTHPARK DR|HOUSTON|TX|77339|401643|2025-04-16 19:48:12.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: 401 northpark driveValidated Address: 320 NORTHPARK DR - Address Id: 1854602+++ ADDRESS WARNING +++please flowers of king wood 1972 NORTHPARK DR|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repairs have been completed 2500141331|2500141331|10701 SABO RD HOUSTON TX 77089|29.6153|-95.2231|Service Completed|2025-04-16 14:48:11.0000000|Apr 16 2025 4:38PM|Dead Animal Collection - 2500141331 - 10701 SABO RD|Dead Animal Collection|4 Calendar Days|Apr 20 2025 7:49PM|SE|D|576T|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 19:49:44.0000000|3168316.0000000000|13790622.0000000000|10701 SABO RD|HOUSTON|TX|77089|0461620000181|2025-04-16 19:48:11.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||Dead cat.|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500141330|20521749-2500141330|40 MEADOW LEA DR HOUSTON TX 77022|29.8361|-95.3799|Routed - Integrated|2025-04-16 14:47:56.0000000||Water Leak - 20521749-2500141330 - 40 MEADOW LEA DR|Water Leak|10 Calendar Days|Apr 26 2025 7:49PM|NE|H|453F|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 19:49:02.0000000|3116053.5000000000|13869296.0000000000|40 MEADOW LEA DR|HOUSTON|TX|77022|0710090040004|2025-04-16 19:47:56.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:00:44||NULL|Public Works 2500141328|2500141328|4018 WILLOWBEND BLVD HOUSTON TX 77025|29.6651|-95.4416|Routed|2025-04-16 14:45:19.0000000||Heavy Trash Code Violation - 2500141328 - 4018 WILLOWBEND BLVD|Heavy Trash Code Violation|25 Working Days|May 21 2025 7:53PM|SW|K|532W|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 19:46:47.0000000|3098393.2200000000|13806634.1700000000|4018 WILLOWBEND BLVD|HOUSTON|TX|77025|0771730010010|2025-04-16 19:45:19.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE||3rd Tuesday|SW|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|# Microsoft CRM Portals created Heavy Trash Code Violation 4/16||The house next to 4018 Willowbend Blvd trimmed their tree branches and dumped the branches on the city side walk. The city side walk is now blocked with tree branches.|Solid Waste Management 2500141327|2500141327|2202 LEXFORD LN HOUSTON TX 77080|29.8107|-95.5353|Routed|2025-04-16 14:45:00.0000000||Missed Yard Waste Pickup - 2500141327 - 2202 LEXFORD LN|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 7:46PM|NW|A|450P|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 19:46:26.0000000|3067071.5000000000|13858597.0000000000|2202 LEXFORD LN|HOUSTON|TX|77080|1020980000001|2025-04-16 19:45:00.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Yard Waste Pickup 4/16/2025 2:46:2||yard waste needs to be serviced|Solid Waste Management 2500141326|20521750-2500141326|3110 GROTON DR HOUSTON TX 77051|29.6396|-95.3781|Routed - Integrated|2025-04-16 14:44:40.0000000||Water Leak - 20521750-2500141326 - 3110 GROTON DR|Water Leak|10 Calendar Days|Apr 26 2025 7:48PM|SE|D|573F|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 19:48:40.0000000|3118840.5000000000|13797901.0000000000|3110 GROTON DR|HOUSTON|TX|77051|0843360000011|2025-04-16 19:44:40.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:14:45||NULL|Public Works 2500141325|2500141325|5101 REMUS DR HOUSTON TX 77053|29.6031|-95.4566|Routed|2025-04-16 14:43:51.0000000||Heavy Trash Code Violation - 2500141325 - 5101 REMUS DR|Heavy Trash Code Violation|25 Working Days|May 21 2025 7:52PM|SW|K|571Z|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 19:45:25.0000000|3094318.7500000000|13783865.0000000000|5101 REMUS DR|HOUSTON|TX|77053|0821790000024|2025-04-16 19:43:51.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR110|FRIDAY|SW|SWFR-B-09|FRIDAY-B|SW|S|4th Thursday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Heavy Trash Code Violation 4/16/2025 2:4||Junk motor vehicles trash and trailers in backyard of listed address.|Solid Waste Management 2500141324|2500141324|6000 STUEBNER AIRLINE RD HOUSTON 77091|29.8525|-95.4093|Routed|2025-04-16 14:43:46.0000000||Trash Dumping or Illegal Dumpsite - 2500141324 - 6000 STUEBNER AIRLINE RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 7:44PM|NW|H|452D|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 19:44:37.0000000|3106593.8600000000|13875054.7100000000|6000 STUEBNER AIRLINE RD|HOUSTON||77091|0850790000014|2025-04-16 19:43:46.0000000|NORTHSIDE/NORTHLINE||NWTU114|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE||3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Trash Dumping or Illegal Dumpsite 4||repeated illegal dumping of tires|Solid Waste Management 2500141323|307196-2500141323|4733 ANDERSON RD HOUSTON TX 77053|29.6061|-95.4521|Routed - Integrated|2025-04-16 14:43:45.0000000||Nuisance On Property - 307196-2500141323 - 4800 ANDERSON RD|Nuisance On Property|180 Working Days|Jan 6 2026 8:51PM|SW|K|571V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 19:51:13.0000000|3095815.2500000000|13784917.0000000000|4733 ANDERSON RD|HOUSTON|TX|77053|0451230000192|2025-04-16 19:43:45.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Nuisance On Property 4/16/2025 2:51:13||+++ ADDRESS WARNING +++Entered Address: 4800 ANDERSON RDValidated Address: 4733 ANDERSON RD - Address Id: 310746+++ ADDRESS WARNING +++Vacant lot located across the street from Billy Reagan School|Neighborhoods 2500141322|2500141322|12510 DEEP SPRING LN HOUSTON TX 77077|29.755|-95.603|Service Completed|2025-04-16 14:43:13.0000000|Apr 18 2025 1:28PM|Water/Sewer/Drainage Billing - 2500141322 - 12510 DEEP SPRING LN|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 7:44PM|NW|G|488M|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-16 19:44:34.0000000|3046207.2500000000|13837693.0000000000|12510 DEEP SPRING LN|HOUSTON|TX|77077|0992540000046|2025-04-16 19:43:13.0000000|BRIAR FOREST||||NW|||NW|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Water/Sewer/Drainage case closed. forwarded account to billing||25592410122 - Citizen states that she has higher than usual water bills. Requesting that COH check for water leaks. 05302320-BA-0.625|Water/Sewer/Drainage case closed. forwarded account to billing 2500141321|2500141321|7726 DEL REY LN HOUSTON TX 77071|29.6711|-95.514|Routed|2025-04-16 14:43:06.0000000||Parking Violation - 2500141321 - 7726 DEL REY LN|Parking Violation|19 Calendar Days|May 5 2025 7:48PM|SW|K|530U|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 19:48:09.0000000|3075341.6000000000|13808037.3900000000|7726 DEL REY LN|HOUSTON|TX|77071|1010220000037|2025-04-16 19:43:06.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|Maplewood West Civic Association||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 2:48:09 PM||Gray Toyota Highlander left rear tire flat.|Parking Management 2500141320|2500141320|3503 POLK ST HOUSTON 77003|29.742|-95.3447|Service Completed|2025-04-16 14:43:02.0000000|Apr 17 2025 5:02PM|MYR PW - 2500141320 - 3503 POLK ST|MYR PW|14 Calendar Days|Apr 30 2025 7:45PM|NE|I|494S|Mayor Office|Mayor Mail|MYR PW|1|Resolved|2025-04-16 19:45:44.0000000|3128281.5000000000|13835448.0000000000|3503 POLK ST|HOUSTON||77003|0371560000001|2025-04-16 19:43:02.0000000|GREATER EASTWOOD|East Downtown MD|||SE|||SE|||SE|PW Mayor Mail|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Made customer contact Re-leak found and will route soon||Citizen states that fire water service to the building was never properly restored following the prior repair work|Made customer contact Re-leak found and will route soon 2500141319|307192-2500141319|3714 DABNEY ST HOUSTON TX 77026|29.7939|-95.3098|Routed - Integrated|2025-04-16 14:41:58.0000000||Nuisance On Property - 307192-2500141319 - 3714 DABNEY ST|Nuisance On Property|180 Working Days|Jan 6 2026 8:43PM|NE|B|454Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 19:43:38.0000000|3138737.2500000000|13854676.0000000000|3714 DABNEY ST|HOUSTON|TX|77026|0641980000017|2025-04-16 19:41:58.0000000|GREATER FIFTH WARD||NEFR112|FRIDAY|NE|NEFR-B-07|FRIDAY-B|NE|S|1st Thursday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Nuisance On Property 4/16/2025 2:43:38||behind the property building with high grass|Neighborhoods 2500141318|307193-2500141318|6325 STILLWELL ST HOUSTON 77023|29.7091|-95.3097|Routed - Integrated|2025-04-16 14:41:53.0000000||Junk Motor Vehicle - 307193-2500141318 - 6325 STILLWELL ST|Junk Motor Vehicle|176 Working Days|Dec 31 2025 8:42PM|SE|I|534H|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 19:42:50.0000000|3139762.5000000000|13823848.0000000000|6325 STILLWELL ST|HOUSTON||77023|0071660000007|2025-04-16 19:41:53.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Denise Hinojosa created Junk Motor Vehicle 4/16/2025 2:42:50 PM||Caller states property owner has 6-7 cars on yard and on street that has not been moved +2 months. Along with junk waste everywhere on yard|Neighborhoods 2500141317|307194-2500141317|1911 SHADOW ROCK DR HOUSTON TX 77339|30.0583|-95.2246|Routed - Integrated|2025-04-16 14:41:10.0000000||Nuisance On Property - 307194-2500141317 - 1911 SHADOW ROCK DR|Nuisance On Property|180 Working Days|Jan 6 2026 8:46PM|GNEHSA|E|296Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 19:46:23.0000000|3162646.7500000000|13951631.0800000000|1911 SHADOW ROCK DR|HOUSTON|TX|77339|1067750000032|2025-04-16 19:41:10.0000000|KINGWOOD AREA||||NE|||NE|South Woodland Hills Village||NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Illegal motor cycle repair shops and constant noise over 80db|Neighborhoods 2500141315|2500141315|4154 ERBY ST HOUSTON TX 77087|29.6993|-95.3073|Routed|2025-04-16 14:40:27.0000000||New Resident Container - 2500141315 - 4154 ERBY ST|New Resident Container|12 Calendar Days|Apr 28 2025 7:41PM|SE|I|534M|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 19:41:45.0000000|3140631.2500000000|13820303.0000000000|4154 ERBY ST|HOUSTON|TX|77087|0760610030014|2025-04-16 19:40:27.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created New Resident Container 4/16/2025||NULL|Solid Waste Management 2500141313|2500141313|8014 BEECHNUT ST HOUSTON TX 77036|29.6927|-95.5282|Routed|2025-04-16 14:38:45.0000000||Missed Garbage Pickup - 2500141313 - 8014 BEECHNUT ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 7:40PM|SW|J|530K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 19:40:21.0000000|3070609.0000000000|13815766.0000000000|8014 BEECHNUT ST|HOUSTON|TX|77036|0933550000035|2025-04-16 19:38:45.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Garbage Pickup 4/16/2025 2:40:21 P||2 trash bins needs to be serviced/ caller waiting on additional stickers from mail|Solid Waste Management 2500141312|20521747-2500141312|7113 LAURA KOPPE RD HOUSTON TX 77028|29.8406|-95.299|Service Completed|2025-04-16 14:37:34.0000000|Apr 18 2025 5:28PM|Water Leak - 20521747-2500141312 - 7113 LAURA KOPPE RD|Water Leak|10 Calendar Days|Apr 26 2025 7:38PM|NE|B|455E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 19:38:28.0000000|3141640.2500000000|13871768.0000000000|7113 LAURA KOPPE RD|HOUSTON|TX|77028|0731310000004|2025-04-16 19:37:34.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 5:27:58 PM - Case # 20521747 -2500141312: All investig||7113 Laura Koppe Rd|4/18/2025 5:27:58 PM - Case # 20521747 -2500141312: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141309|221245-2500141309|1823 TUAM ST HOUSTON TX 77004|29.7392|-95.3681|Routed - Integrated|2025-04-16 14:34:04.0000000||Tree Removal - 221245-2500141309 - 1823 TUAM ST|Tree Removal|51 Calendar Days|Jun 6 2025 7:34PM|SW|D|493U|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-16 19:34:44.0000000|3120888.2500000000|13834204.0000000000|1823 TUAM ST|HOUSTON|TX|77004|1212540010008|2025-04-16 19:34:04.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Melissa Acosta created Tree Removal 4/16/2025 2:34:44 PM||Customer requesting for 3 trees to be removed. He stated CenterPoint did trimming about a year ago and they have been declining - limbs are dropping. Please contact customer.|Parks and Recreation 2500141308|12697002-2500141308|4941 ANTOINE DR HOUSTON TX 77092|29.8366|-95.4734|Service Completed|2025-04-16 14:32:21.0000000|Apr 17 2025 11:13AM|Street Condition - 12697002-2500141308 - 4941 ANTOINE DR|Street Condition|30 Calendar Days|May 16 2025 7:33PM|NW|A|451G|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 19:33:24.0000000|3086397.5000000000|13868581.0000000000|4941 ANTOINE DR|HOUSTON|TX|77092|0973080000078|2025-04-16 19:32:21.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-09|THURSDAY-B|NW|S|4th Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Dip in the road in the left hand lane|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500141307|20521745-2500141307|12500 W BELLFORT AVE HOUSTON TX 77099|29.6612|-95.6004|Service Completed|2025-04-16 14:32:20.0000000|Apr 16 2025 3:55PM|Water Service - 20521745-2500141307 - 12500 W BELLFORT AVE|Water Service|2 Calendar Days|Apr 18 2025 7:33PM|SW|F|528Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 19:33:15.0000000|3048005.0000000000|13803655.0000000000|12500 W BELLFORT AVE|HOUSTON|TX|77099|3925000000100907|2025-04-16 19:32:20.0000000|ALIEF||SWMO101|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:54:36 PM - Case # 20521745 -2500141307: All investig||NULL|4/16/2025 3:54:36 PM - Case # 20521745 -2500141307: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141306|20521746-2500141306|2210 LAKEVILLE DR HOUSTON TX 77339|30.051|-95.2173|Routed - Integrated|2025-04-16 14:31:04.0000000||Water Leak - 20521746-2500141306 - 2210 LAKEVILLE DR|Water Leak|10 Calendar Days|Apr 26 2025 7:32PM|GNEHSA|E|336C|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 19:32:32.0000000|3165038.0000000000|13949063.0000000000|2210 LAKEVILLE DR|HOUSTON|TX|77339|1076990000018|2025-04-16 19:31:04.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:02:42||pre sr#20519566 still leaking /please make contact per request|Public Works 2500141305|2500141305||29.7584|-95.3698|Service Completed - Further Actions|2025-04-16 14:30:55.0000000|Apr 18 2025 10:51AM|MYR Correspondence - 2500141305|MYR Correspondence|7 Calendar Days|Apr 23 2025 7:31PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 19:31:17.0000000|0|0|||||none|2025-04-16 19:30:55.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Forwarded to Housing||Impact in the Houston Community|Forwarded to Housing 2500141304|2500141304|7704 E ERATH ST HOUSTON TX 77012|29.7202|-95.2831|Routed|2025-04-16 14:29:40.0000000||Trash Dumping or Illegal Dumpsite - 2500141304 - 7704 E ERATH ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 7:32PM|SE|I|535B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 19:32:52.0000000|3148078.2500000000|13828156.0000000000|7704 E ERATH ST|HOUSTON|TX|77012|0161130000006|2025-04-16 19:29:40.0000000|HARRISBURG / MANCHESTER / SMITH ADDITION|East End MD|SEMO116|MONDAY|SE|SEMO-B-04|MONDAY-B|SE|S|1st Thursday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Trash Dumping or Illegal Dumpsite 4/16/||2 days in a row someone has been dumping on caller's property. The dumpers have been identified. Suggested caller to contact HPD's ROAR caller stated that HPD said that they would not be able to do anything|Solid Waste Management 2500141303|2500141303|9218 RIDDLEWOOD LN HOUSTON TX 77025|29.6808|-95.4368|Service Completed|2025-04-16 14:29:15.0000000|Apr 19 2025 8:37AM|Recycling Participation NEW - 2500141303 - 9218 RIDDLEWOOD LN|Recycling Participation NEW|24 Calendar Days|May 10 2025 7:42PM|SW|K|532S|Solid Waste Management|Recycling|Recycling Participation NEW|1|Resolved|2025-04-16 19:42:39.0000000|3099748.0000000000|13812295.0000000000|9218 RIDDLEWOOD LN|HOUSTON|TX|77025|0860880000023|2025-04-16 19:29:15.0000000|BRAESWOOD||SWTH117|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes:||NULL|Completed by Tommie Bell. Notes: 2500141302|20521744-2500141302|650 WEST CROSS DR HOUSTON TX 77018|29.8282|-95.4085|Service Completed|2025-04-16 14:28:46.0000000|Apr 16 2025 4:38PM|Water Service - 20521744-2500141302 - 650 WEST CROSS DR|Water Service|2 Calendar Days|Apr 18 2025 7:29PM|NW|H|452M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 19:29:56.0000000|3107058.7500000000|13866176.0000000000|650 WEST CROSS DR|HOUSTON|TX|77018|1304990030001|2025-04-16 19:28:46.0000000|INDEPENDENCE HEIGHTS||||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:37:54 PM - Case # 20521744 -2500141302: An investiga||NULL|4/16/2025 4:37:54 PM - Case # 20521744 -2500141302: An investigation has been completed and a leak was not found at this location. 2500141301|2500141301|14736 BRANCHWEST DR HOUSTON TX 77082|29.7252|-95.649|Routed|2025-04-16 14:27:07.0000000||Dead Animal Collection - 2500141301 - 14736 BRANCHWEST DR|Dead Animal Collection|4 Calendar Days|Apr 20 2025 7:28PM|SW|F|487Z|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 19:28:59.0000000|3031922.7500000000|13826445.0000000000|14736 BRANCHWEST DR|HOUSTON|TX|77082|1297540010006|2025-04-16 19:27:07.0000000||||||||||||SWM CollectionsNE|LIMITED|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Dead Animal Collection 4/16/2025 2:28:59||citizen is asking for it to be collected from porch has weak stomach to move it insisted on getting it collected|Solid Waste Management 2500141300|2500141300|5411 CHERRY CREEK DR HOUSTON TX 77017|29.683|-95.241|No Violation Found|2025-04-16 14:26:33.0000000|Apr 17 2025 11:39AM|Parking Violation - 2500141300 - 5411 CHERRY CREEK DR|Parking Violation|19 Calendar Days|May 5 2025 7:31PM|SE|E|536S|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 19:31:37.0000000|3161855.3700000000|13815066.3800000000|5411 CHERRY CREEK DR|HOUSTON|TX|77017|0835390000002|2025-04-16 19:26:33.0000000|MEADOWBROOK / ALLENDALE||SEMO122|MONDAY|SE|SEMO-B-08|MONDAY-B|SE||2nd Monday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|No vehicles is blocking the sidewalk||Vehicles parked on sidewalk blocking strollers and pedestrians from using sidewalk and a work trailer full of junk and debris.|No vehicles is blocking the sidewalk 2500141299|2500141299||29.7584|-95.3698|Service Completed|2025-04-16 14:26:29.0000000|Apr 16 2025 2:27PM|MYR Correspondence - 2500141299|MYR Correspondence|7 Calendar Days|Apr 23 2025 7:26PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 19:26:42.0000000|0|0|||||none|2025-04-16 19:26:29.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|replied copied sch||Scheduling Request: E-mail invitation requesting Mayor attend Smart City Expo World Congress Barcelona on November 4-6 2025|replied copied sch 2500141298|20521742-2500141298|1446 COOL SPRING DR HOUSTON TX 77088|29.8887|-95.4249|Service Completed|2025-04-16 14:26:06.0000000|Apr 16 2025 3:40PM|Water Service - 20521742-2500141298 - 1446 COOL SPRING DR|Water Service|2 Calendar Days|Apr 18 2025 7:27PM|NW|B|412L|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 19:27:18.0000000|3101206.7500000000|13887994.0000000000|1446 COOL SPRING DR|HOUSTON|TX|77088|1011470000028|2025-04-16 19:26:06.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:38:56 PM - Case # 20521742 -2500141298: All investig||no water|4/16/2025 3:38:56 PM - Case # 20521742 -2500141298: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141296|12696999-2500141296|2004 AIRLINE DR HOUSTON TX 77009|29.8054|-95.3819|Routed - Integrated|2025-04-16 14:25:37.0000000||Traffic Signs - 12696999-2500141296 - 2000 AIRLINE DR|Traffic Signs|14 Working Days|May 6 2025 7:27PM|NW|H|453T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 19:27:32.0000000|3115821.7500000000|13858219.0000000000|2004 AIRLINE DR|HOUSTON|TX|77009|0400630000033|2025-04-16 19:25:37.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-06|THURSDAY-A|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:37:37||+++ ADDRESS WARNING +++Entered Address: 2000 AIRLINE DRValidated Address: 2004 AIRLINE DR - Address Id: 82091+++ ADDRESS WARNING +++2000 AIRLINE DR|Public Works 2500141295|20521743-2500141295|4405 GUNTER ST HOUSTON TX 77020|29.7688|-95.326|Service Completed|2025-04-16 14:25:03.0000000|Apr 16 2025 4:38PM|Water Leak - 20521743-2500141295 - 4405 GUNTER ST|Water Leak|10 Calendar Days|Apr 26 2025 7:25PM|NE|B|494K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 19:25:54.0000000|3133906.7500000000|13845398.0000000000|4405 GUNTER ST|HOUSTON|TX|77020|0291110000004|2025-04-16 19:25:03.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:36:52 PM - Case # 20521743 -2500141295: All investig||vacant lot|4/16/2025 4:36:52 PM - Case # 20521743 -2500141295: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141293|20521741-2500141293|4405 GUNTER ST HOUSTON TX 77020|29.7688|-95.326|Service Completed|2025-04-16 14:24:48.0000000|Apr 17 2025 4:58PM|Water Leak - 20521741-2500141293 - 4405 GUNTER ST|Water Leak|10 Calendar Days|Apr 26 2025 7:25PM|NE|B|494K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 19:25:04.0000000|3133906.7500000000|13845398.0000000000|4405 GUNTER ST|HOUSTON|TX|77020|0291110000004|2025-04-16 19:24:48.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:58:39 PM - Case # 20521741 -2500141293: All investig||Employee was regrading the ditch when he hit the water line.|4/17/2025 4:58:39 PM - Case # 20521741 -2500141293: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141292|2500141292|9218 RIDDLEWOOD LN HOUSTON TX 77025|29.6808|-95.4368|Service Completed|2025-04-16 14:24:43.0000000|Apr 18 2025 9:52AM|New Resident Container - 2500141292 - 9218 RIDDLEWOOD LN|New Resident Container|12 Calendar Days|Apr 28 2025 8:12PM|SW|K|532S|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-16 20:12:02.0000000|3099748.0000000000|13812295.0000000000|9218 RIDDLEWOOD LN|HOUSTON|TX|77025|0860880000023|2025-04-16 19:24:43.0000000|BRAESWOOD||SWTH117|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Terrance Moore. Notes:||NULL|Completed by Terrance Moore. Notes: 2500141290|12697001-2500141290|PRESTON ST CHARTRES ST HOUSTON TX 77002|29.7563|-95.3527|Service Completed|2025-04-16 14:24:32.0000000|Apr 17 2025 7:23AM|Traffic Signal Maintenance - 12697001-2500141290 - PRESTON ST CHARTRES ST|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 7:29PM|NW|I|493R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 19:29:36.0000000|3125670.3200000000|13840591.5800000000|PRESTON ST CHARTRES ST|HOUSTON|TX|77002|0011820000006|2025-04-16 19:24:32.0000000|DOWNTOWN|East Downtown MD|||SE|||SE|||SE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||lights flashing red in all directions|Resolution :38. Task CompletedClose Comments :Intersection is working at this time. 2500141289|2500141289|1235 ALLSTON ST HOUSTON 77008|29.7936|-95.4005|Routed|2025-04-16 14:24:25.0000000||SWM Escalation - 2500141289 - 1235 ALLSTON ST|SWM Escalation|3 Working Days|Apr 21 2025 7:32PM|NW|C|452Z|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 19:25:55.0000000|3110009.2500000000|13853676.0000000000|1235 ALLSTON ST|HOUSTON||77008|0201800000005|2025-04-16 19:24:25.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created SWM Escalation 4/16/2025 2:25:55||slammed down cracked|Solid Waste Management 2500141288|12697000-2500141288|4101 CLOVER ST HOUSTON TX 77051|29.6608|-95.3681|Routed - Integrated|2025-04-16 14:24:16.0000000||Street Condition - 12697000-2500141288 - SCOTT ST|Street Condition|30 Calendar Days|May 16 2025 7:26PM|SE|D|533Y|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 19:26:23.0000000|3121851.7500000000|13805715.0000000000|4101 CLOVER ST|HOUSTON|TX|77051|0771330060034|2025-04-16 19:24:16.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:41:48||+++ ADDRESS WARNING +++Entered Address: SCOTT STValidated Address: 4101 CLOVER ST - Address Id: 1186257+++ ADDRESS WARNING +++Scott past airport blvd stated to have multiple Potholes streets are buckling/dipping not smooth requesting for it to be repave|Public Works 2500141287|12696998-2500141287|7720 FULTON ST HOUSTON TX 77022|29.832|-95.376|Routed - Integrated|2025-04-16 14:21:40.0000000||Traffic Signal Maintenance - 12696998-2500141287 - FULTON ST DEERFIELD ST|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 7:23PM|NE|H|453K|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-16 19:23:49.0000000|3117419.2500000000|13867796.0000000000|7720 FULTON ST|HOUSTON|TX|77022|0690250020026|2025-04-16 19:21:40.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Traffic Signal Maintenance 4/16/2025 2:23:49||+++ ADDRESS WARNING +++Entered Address: FULTON ST DEERFIELD STValidated Address: 7720 FULTON ST - Address Id: 154702+++ ADDRESS WARNING +++the pedestrian crosswalk is not functioning|Public Works 2500141286|2500141286|7239 EDEN ST HOUSTON TX 77012|29.714|-95.2886|Service Completed|2025-04-16 14:21:18.0000000|Apr 17 2025 7:47AM|Missed Garbage Pickup - 2500141286 - 7239 EDEN ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 7:23PM|SE|I|535E|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 19:23:01.0000000|3146399.5000000000|13825826.0000000000|7239 EDEN ST|HOUSTON|TX|77012|0601250080001|2025-04-16 19:21:18.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||Corner house/ trash was missed/ needs to be serviced|Completed by Quinton Kingsby. Notes: 2500141285|2500141285|7602 BRADFORD ST HOUSTON TX 77087|29.6878|-95.2891|Service Completed|2025-04-16 14:21:12.0000000|Apr 17 2025 8:28AM|Missed Recycling Pickup - 2500141285 - 7602 BRADFORD ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 7:23PM|SE|I|535N|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 19:23:37.0000000|3146518.7500000000|13816302.0000000000|7602 BRADFORD ST|HOUSTON|TX|77087|0551330000012|2025-04-16 19:21:12.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU107|TUESDAY|SE|SETU-A-03|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: can not out||entire street|Completed by Shawn Fields. Notes: can not out 2500141284|2500141284|8118 BRAESDALE LN HOUSTON TX 77071|29.6701|-95.5215|Routed|2025-04-16 14:21:02.0000000||Parking Violation - 2500141284 - 8118 BRAESDALE LN|Parking Violation|19 Calendar Days|May 5 2025 7:26PM|SW|K|530T|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 19:26:06.0000000|3072970.5900000000|13807624.5400000000|8118 BRAESDALE LN|HOUSTON|TX|77071|0953570000012|2025-04-16 19:21:02.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|Braeburn Valley HOA||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 2:26:06 PM||Moving pods on street.|Parking Management 2500141283|2500141283|3631 GRAMERCY ST HOUSTON 77025|29.7037|-95.4327|Routed|2025-04-16 14:18:48.0000000||Meter Investigation - 2500141283 - 3631 GRAMERCY ST|Meter Investigation|30 Calendar Days|May 16 2025 7:19PM|SW|C|532F|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-16 19:19:38.0000000|3100796.5000000000|13820679.0000000000|3631 GRAMERCY ST|HOUSTON||77025|0720070020004|2025-04-16 19:18:48.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chataqua Green created Meter Investigation 4/16/2025 2:19:38 PM||Per Dwo inspector : No leak found at meter at this time customer complaint about high water bill notification sr# 20520929|Public Works 2500141282|20521740-2500141282|8929 LAURA KOPPE RD HOUSTON TX 77078|29.8409|-95.259|Routed - Integrated|2025-04-16 14:18:45.0000000||Water Main Valve - 20521740-2500141282 - 8929 LAURA KOPPE RD|Water Main Valve|5 Calendar Days|Apr 21 2025 7:21PM|NE|B|455H|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-16 19:21:50.0000000|3154299.7500000000|13872251.0000000000|8929 LAURA KOPPE RD|HOUSTON|TX|77078|0760400160365|2025-04-16 19:18:45.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NETH-A-03|THURSDAY-A|NE|S|2nd Monday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 12:34:52||caller has a private leak to repair but not able to cut water off at main valve valve is stuck and rusty doesn't want it to break|Public Works 2500141281|12696997-2500141281|6700 HOLLISTER ST HOUSTON TX 77040|29.859|-95.5042|Service Completed|2025-04-16 14:18:00.0000000|Apr 17 2025 11:17AM|Street Condition - 12696997-2500141281 - Wilshire Place Dr|Street Condition|30 Calendar Days|May 16 2025 7:18PM|NW|A|410Z|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 19:18:00.0000000|3076400.7500000000|13876450.0000000000|6700 HOLLISTER ST|HOUSTON|TX|77040|1149840000015|2025-04-16 19:18:00.0000000|FAIRBANKS / NORTHWEST CROSSING|Near Northwest MD|||NW|||NW|||NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS Warning +++Entered Address: Wilshire Place DrValidated Address: 6700 HOLLISTER ST - Address Id: 235628+++ ADDRESS Warning +++uneven surface on Wilshire Place Dr going west just before hitting hollister|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500141280|307190-2500141280|1658 WESTHEIMER RD HOUSTON TX 77006|29.7431|-95.4015|Routed - Integrated|2025-04-16 14:18:00.0000000||Nuisance On Property - 307190-2500141280 - 1658 WESTHEIMER RD|Nuisance On Property|180 Working Days|Jan 6 2026 8:20PM|SW|C|492V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 19:20:08.0000000|3110233.5000000000|13835315.0000000000|1658 WESTHEIMER RD|HOUSTON|TX|77006|1463480010001|2025-04-16 19:18:00.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Nuisance On Property 4/16/2025 2:20:08||Commercial property has downed fence fence in disrepair|Neighborhoods 2500141279|2500141279|1009 ST CHARLES ST HOUSTON TX 77003|29.7488|-95.3521|Service Completed|2025-04-16 14:17:58.0000000|Apr 17 2025 11:10AM|Missed Recycling Pickup - 2500141279 - 1009 ST CHARLES ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 7:18PM|NW|I|493R|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 19:18:46.0000000|3125839.0000000000|13837857.0000000000|1009 ST CHARLES ST|HOUSTON|TX|77003|1362470010004|2025-04-16 19:17:58.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||NULL|Completed by Shawn Fields. Notes: serviced 2500141278|2500141278|7313 WILEY RD HOUSTON TX 77016|29.8604|-95.2956|Routed|2025-04-16 14:17:58.0000000||Missed Garbage Pickup - 2500141278 - 7313 WILEY RD|Missed Garbage Pickup|4 Working Days|Apr 22 2025 7:20PM|NE|B|415W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 19:20:05.0000000|3142488.5000000000|13878979.0000000000|7313 WILEY RD|HOUSTON|TX|77016|0825210000003|2025-04-16 19:17:58.0000000|EAST LITTLE YORK / HOMESTEAD||NETU106|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Missed Garbage Pickup 4/16/2025 2:20:05||2500140162 previous case closed saying serviced trash container is still out|Solid Waste Management 2500141277|2500141277|24322 STRONG PINE DR HOUSTON TX 77336|30.0254|-95.1058|Not City Responsibility|2025-04-16 14:17:27.0000000|Apr 17 2025 8:21AM|Water Meter - 2500141277 - 24322 STRONG PINE DR|Water Meter|14 Calendar Days|Apr 30 2025 7:23PM|GNEHSA|E|338M|Public Works|Customer Account Services|Water Meter|1|Resolved|2025-04-16 19:23:52.0000000|3200613.7500000000|13940894.0000000000|24322 STRONG PINE DR|HOUSTON|TX|77336|1183660070004|2025-04-16 19:17:27.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|The city does not complete work private contractors damage. The||private high speed internet contractors were digging up yards and pulled out caller's meter box / placed back but did not replace grass / left holes in yard / insists City go out and investigate meter concern|The city does not complete work private contractors damage. The private contractors are responsible for repairs and restoration. 2500141276|12696996-2500141276|6730 DILLON ST HOUSTON TX 77061|29.6496|-95.3112|Routed - Integrated|2025-04-16 14:16:39.0000000||Drainage - 12696996-2500141276 - 6730 DILLON ST|Drainage|30 Calendar Days|May 16 2025 7:17PM|SE|I|574G|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 19:17:17.0000000|3139963.0000000000|13802194.0000000000|6730 DILLON ST|HOUSTON|TX|77061|0600160270003|2025-04-16 19:16:39.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:43:37||PLEASE MAKE CC THANK YOU. DITCH NEEDS CLEANING AND REPAVEMENT|Public Works 2500141275|20521738-2500141275|1202 HERKIMER ST HOUSTON TX 77008|29.7924|-95.4062|Service Completed|2025-04-16 14:16:23.0000000|Apr 16 2025 2:41PM|Water Leak - 20521738-2500141275 - W 12TH ST HERKIMER ST|Water Leak|10 Calendar Days|Apr 26 2025 7:17PM|NW|C|452Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 19:17:39.0000000|3108208.2500000000|13853212.0000000000|1202 HERKIMER ST|HOUSTON|TX|77008|none|2025-04-16 19:16:23.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:40:18 PM - Case # 20521738 -2500141275: Dear Custome||+++ ADDRESS WARNING +++Entered Address: W 12TH ST HERKIMER STValidated Address: 1202 HERKIMER ST - Address Id: 3122499+++ ADDRESS WARNING +++|4/16/2025 2:40:18 PM - Case # 20521738 -2500141275: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141274|2500141274|5734 PEACOCK ST HOUSTON TX 77033|29.6469|-95.3354|Routed|2025-04-16 14:16:19.0000000||Container Repair - 2500141274 - 5734 PEACOCK ST|Container Repair|10 Calendar Days|Apr 26 2025 7:17PM|SE|D|574E|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 19:17:33.0000000|3132290.5000000000|13801001.0000000000|5734 PEACOCK ST|HOUSTON|TX|77033|0910700000009|2025-04-16 19:16:19.0000000|SOUTH PARK||SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Container Repair 4/16/2025 2:17:33 PM||0806-2060-19575734 PEACOCK ST BROKEN AT THE HANDLE.|Solid Waste Management 2500141273|2500141273|9200 CHIMNEY ROCK RD HOUSTON TX 77096|29.6769|-95.4768|Routed|2025-04-16 14:15:57.0000000||Water Meter - 2500141273 - 5400 S BRAESWOOD BLVD|Water Meter|14 Calendar Days|Apr 30 2025 7:21PM|SW|C|531T|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 19:21:13.0000000|3087112.0000000000|13810716.0000000000|9200 CHIMNEY ROCK RD|HOUSTON|TX|77096|none|2025-04-16 19:15:57.0000000|MEYERLAND AREA||||SW|||SW|||SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Water Meter 4/16/2025 2:21:13 PM||+++ ADDRESS WARNING +++Entered Address: 5400 S BRAESWOOD BLVDValidated Address: 9200 CHIMNEY ROCK RD - Address Id: 3007165+++ ADDRESS WARNING +++5400 s braeswood/ meter is sunk in next to the Marilyn Estates sign they are not able to connect irragation to|Public Works 2500141272|2500141272|2700 SAKOWITZ ST HOUSTON TX 77020|29.7867|-95.3134|Routed|2025-04-16 14:15:52.0000000||Trash Dumping or Illegal Dumpsite - 2500141272 - 2700 SAKOWITZ ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 7:20PM|NE|B|494C|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 19:20:56.0000000|3137573.0500000000|13851922.1300000000|2700 SAKOWITZ ST|HOUSTON|TX|77020|0092580000001|2025-04-16 19:15:52.0000000|GREATER FIFTH WARD||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE||1st Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/16/2025||Trash and tires dumped in the ditch|Solid Waste Management 2500141271|307188-2500141271|3506 ABINGER LN HOUSTON TX 77088|29.8779|-95.4569|Routed - Integrated|2025-04-16 14:15:18.0000000||Junk Motor Vehicle - 307188-2500141271 - 3506 ABINGER LN|Junk Motor Vehicle|176 Working Days|Dec 31 2025 8:16PM|NW|A|411R|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 19:16:30.0000000|3091174.5000000000|13883763.0000000000|3506 ABINGER LN|HOUSTON|TX|77088|1098860000007|2025-04-16 19:15:18.0000000|GREATER INWOOD||NWTU121|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Junk Motor Vehicle 4/16/2025 2:16:30 PM||NULL|Neighborhoods 2500141270|2500141270|5131 QUEENSLOCH DR HOUSTON TX 77096|29.6736|-95.4713|Routed|2025-04-16 14:15:07.0000000||Container Replacement - 2500141270 - 5131 QUEENSLOCH DR|Container Replacement|10 Calendar Days|Apr 26 2025 7:15PM|SW|C|531U|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 19:15:53.0000000|3088878.7500000000|13809354.0000000000|5131 QUEENSLOCH DR|HOUSTON|TX|77096|0930460000023|2025-04-16 19:15:07.0000000|MEYERLAND AREA||SWTU101|TUESDAY|SW|SETU-B-07|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Container Replacement 4/16/2025 2:15:53||NULL|Solid Waste Management 2500141269|20521739-2500141269|4402 ROSEBAY DR HOUSTON TX 77018|29.8374|-95.4485|Routed - Integrated|2025-04-16 14:14:39.0000000||Sewer Wastewater - 20521739-2500141269 - 4402 ROSEBAY DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 7:17PM|NW|C|452E|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-16 19:17:03.0000000|3094288.0000000000|13869109.0000000000|4402 ROSEBAY DR|HOUSTON|TX|77018|0931150000045|2025-04-16 19:14:39.0000000|CENTRAL NORTHWEST||NWTU109|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW|S|3rd Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:44:55||Please contact 2817827806 cave in due to a sewer line repairREF: Restoration Due to Utility Work - 20489034-2500011155 - 4402 ROSEBAY DR|Public Works 2500141268|2500141268|4609 BATON ROUGE ST HOUSTON TX 77028|29.8195|-95.3217|Routed|2025-04-16 14:14:33.0000000||Trash Dumping or Illegal Dumpsite - 2500141268 - 4609 BATON ROUGE ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 7:18PM|NE|B|454Q|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 19:18:38.0000000|3134694.7500000000|13863868.0000000000|4609 BATON ROUGE ST|HOUSTON|TX|77028|0660210000466|2025-04-16 19:14:33.0000000|TRINITY / HOUSTON GARDENS||NETH111|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Trash Dumping or Illegal Dumpsite 4/16/||NULL|Solid Waste Management 2500141267|2500141267|5228 TAUTENHAHN RD HOUSTON TX 77016|29.8722|-95.3127|Routed|2025-04-16 14:14:11.0000000||Trash Dumping or Illegal Dumpsite - 2500141267 - 5228 TAUTENHAHN RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 7:16PM|NE|B|414U|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 19:16:49.0000000|3136913.5000000000|13883095.0000000000|5228 TAUTENHAHN RD|HOUSTON|TX|77016|0420540000140|2025-04-16 19:14:11.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-06|TUESDAY-A|NE|S|2nd Thursday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Trash Dumping or Illegal Dumpsite 4/16/20||tired in the ditch area hirsch and on cross from the address above (vacant field)|Solid Waste Management 2500141265|2500141265||29.7584|-95.3698|Routed|2025-04-16 14:14:05.0000000||MYR Correspondence - 2500141265|MYR Correspondence|7 Calendar Days|Apr 23 2025 7:14PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-16 19:14:23.0000000|0|0|||||none|2025-04-16 19:14:05.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||citizen has concerns with METRO closing streets with no advance communication warning or visible signage to alert motorists|Mayor Office 2500141263|20521737-2500141263|5133 RICHMOND AVE HOUSTON TX 77056|29.7308|-95.4626|Routed - Integrated|2025-04-16 14:12:52.0000000||Water Main Valve - 20521737-2500141263 - 5133 RICHMOND AVE|Water Main Valve|5 Calendar Days|Apr 21 2025 7:15PM|SW|G|491Y|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-16 19:15:00.0000000|3090990.2500000000|13830235.0000000000|5133 RICHMOND AVE|HOUSTON|TX|77056|1181340010001|2025-04-16 19:12:52.0000000|GREATER UPTOWN||||SW|||SW|||SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:56:46||business best buy caller is private plumber wants city to shut off water valves to make private repairs pls plumber is onsite|Public Works 2500141262|2500141262|7809 LAVENDER LANTANA LN HOUSTON 77016|29.8625|-95.286|Routed|2025-04-16 14:12:51.0000000||SWM Escalation - 2500141262 - 7809 LAVENDER LANTANA LN|SWM Escalation|3 Working Days|Apr 21 2025 7:22PM|NE|B|415X|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 19:15:04.0000000|3145510.2500000000|13879838.0000000000|7809 LAVENDER LANTANA LN|HOUSTON||77016|1467430020030|2025-04-16 19:12:51.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created SWM Escalation 4/16/2025 2:15:04 PM||7809 LAVENDER LANTANA LN|Solid Waste Management 2500141261|307189-2500141261|3431 ABINGER LN HOUSTON TX 77088|29.8775|-95.4565|Routed - Integrated|2025-04-16 14:12:37.0000000||Junk Motor Vehicle - 307189-2500141261 - 3509 ABINGER LN|Junk Motor Vehicle|176 Working Days|Dec 31 2025 8:15PM|NW|A|411R|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 19:15:08.0000000|3091314.2500000000|13883574.0000000000|3431 ABINGER LN|HOUSTON|TX|77088|1098820000047|2025-04-16 19:12:37.0000000|GREATER INWOOD||NWTU121|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Junk Motor Vehicle 4/16/2025 2:15:08 PM||+++ ADDRESS WARNING +++Entered Address: 3509 ABINGER LNValidated Address: 3431 ABINGER LN - Address Id: 577100+++ ADDRESS WARNING +++|Neighborhoods 2500141260|2500141260|5719 CLINTON DR HOUSTON TX 77020|29.7623|-95.309|Insufficient Information to Investigate|2025-04-16 14:12:10.0000000|Apr 17 2025 8:02AM|Water or Ground Pollution - 2500141260 - 5719 CLINTON DR|Water or Ground Pollution|30 Calendar Days|May 16 2025 7:12PM|NE|H|494M|Health|Environmental Health|Water or Ground Pollution|1|Resolved|2025-04-16 19:12:14.0000000|3139368.7500000000|13843189.0000000000|5719 CLINTON DR|HOUSTON|TX|77020|0402620010033|2025-04-16 19:12:10.0000000|DENVER HARBOR / PORT HOUSTON||||NE|||NE|||NE|EH BurPolControlWater|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|nOT CHEMCIALS ARE BEING DISCAHRGED.||this company is transporting hazardous waste from 5719 Clinton to 711 York st or 801 York street without a permit. The citizen know it's hazardous because she use to work there and she use to have to put of hazmat gear. When the City come out and do inspec|nOT CHEMCIALS ARE BEING DISCAHRGED. 2500141259|2500141259||29.7584|-95.3698|Service Completed|2025-04-16 14:12:03.0000000|Apr 16 2025 2:44PM|MYR Correspondence - 2500141259|MYR Correspondence|7 Calendar Days|Apr 23 2025 7:12PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 19:12:34.0000000|0|0|||||none|2025-04-16 19:12:03.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||citizen requesting autograph cards|Mayor Office 2500141258|2500141258|16026 ALDINE WESTFIELD RD HOUSTON TX 77032|29.9526|-95.3584|Routed|2025-04-16 14:11:12.0000000||Missed Garbage Pickup - 2500141258 - 16026 ALDINE WESTFIELD RD|Missed Garbage Pickup|4 Working Days|Apr 22 2025 7:12PM|NE|B|373R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 19:12:19.0000000|3121552.7500000000|13911858.0000000000|16026 ALDINE WESTFIELD RD|HOUSTON|TX|77032|0855650000018|2025-04-16 19:11:12.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Garbage Pickup 4/16/2025 2:12:19||ongoing issue with missed garbage and recycle.|Solid Waste Management 2500141256|2500141256||29.7584|-95.3698|Service Completed|2025-04-16 14:10:12.0000000|Apr 16 2025 2:10PM|MYR Correspondence - 2500141256|MYR Correspondence|7 Calendar Days|Apr 23 2025 7:10PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 19:10:31.0000000|0|0|||||none|2025-04-16 19:10:12.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|replied copied sch||Scheduling Request: E-mail invitation requesting Mayor attend New Veterans Mental Health Services Kickoff event on May 1 2025|replied copied sch 2500141255|2500141255|3423 ABINGER LN HOUSTON TX 77088|29.8774|-95.4561|Routed|2025-04-16 14:09:20.0000000||Parking Violation - 2500141255 - 3423 ABINGER LN|Parking Violation|19 Calendar Days|May 5 2025 7:12PM|NW|A|411R|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 19:12:23.0000000|3091444.2500000000|13883578.0000000000|3423 ABINGER LN|HOUSTON|TX|77088|1098820000049|2025-04-16 19:09:20.0000000|GREATER INWOOD||NWTU121|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Parking Violation 4/16/2025 2:12:23 PM||3423 Avinger StVehicles sitting in the driveway (Old red Chevrolet truck and blue-gray Nissan Altima) blocking sidewalk mailbox and fire hydrant. For 3 years.|Parking Management 2500141254|2500141254|4506 HARDY ST HOUSTON TX 77009|29.8013|-95.3521|Service Completed|2025-04-16 14:09:10.0000000|Apr 17 2025 1:31PM|Dead Animal Collection - 2500141254 - 4506 HARDY ST|Dead Animal Collection|4 Calendar Days|Apr 20 2025 7:10PM|NE|H|453Z|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 19:10:12.0000000|3125238.7500000000|13856950.0000000000|4506 HARDY ST|HOUSTON|TX|77009|1408720010003|2025-04-16 19:09:10.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: duplicate 0141988||near the telephone pole|Completed by Samuel Gallegos. Notes: duplicate 0141988 2500141253|12696995-2500141253|5701 BEVERLY HILL ST HOUSTON TX 77057|29.7295|-95.4792|Service Completed|2025-04-16 14:08:32.0000000|Apr 17 2025 6:03PM|Street Condition - 12696995-2500141253 - 5701 BEVERLY HILL ST|Street Condition|30 Calendar Days|May 16 2025 7:14PM|SW|J|491X|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 19:14:36.0000000|3085748.5000000000|13829599.0000000000|5701 BEVERLY HILL ST|HOUSTON|TX|77057|0731880120001|2025-04-16 19:08:32.0000000|MID WEST||||SW|||SW|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||the sidewalk going into the entrance has a big pothole on the entrance by Beverly Hill and Bering|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found. 2500141252|2500141252||29.7584|-95.3698|Routed|2025-04-16 14:08:17.0000000||MYR HPD - 2500141252|MYR HPD|14 Calendar Days|Apr 30 2025 7:08PM||||Mayor Office|Mayor Mail|MYR HPD|0|Active|2025-04-16 19:08:29.0000000|0|0|||||none|2025-04-16 19:08:17.0000000||||||||||||HPD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR HPD 4/16/2025 2:08:29 PM||citizen has concerns with bar-b-que truck Parking on private property|Mayor Office 2500141251|2500141251|805 DUNHAM DR HOUSTON TX 77076|29.854|-95.3877|Routed|2025-04-16 14:08:10.0000000||Missed Garbage Pickup - 2500141251 - 805 DUNHAM DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 7:14PM|NE|H|453A|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 19:14:48.0000000|3113384.5000000000|13875754.0000000000|805 DUNHAM DR|HOUSTON|TX|77076|0801900000035|2025-04-16 19:08:10.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Missed Garbage Pickup 4/16/2025 2:14:48||Skipped location please return and provide service. Thank you|Solid Waste Management 2500141250|2500141250|6305 QUEENSLAND ST HOUSTON TX 77028|29.8206|-95.2725|Service Completed|2025-04-16 14:08:08.0000000|Apr 18 2025 10:39AM|Heavy Trash Code Violation - 2500141250 - 6305 QUEENSLAND ST|Heavy Trash Code Violation|25 Working Days|May 21 2025 7:24PM|NE|B|455Q|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 19:17:32.0000000|3150251.0000000000|13864760.0000000000|6305 QUEENSLAND ST|HOUSTON|TX|77028|0122430320133|2025-04-16 19:08:08.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|No violations present at curbside.||6305 queensland caller stated this property has 6 trash cans requesting investigation be done in regards to address having 4 black bins and 2 recycle bins|No violations present at curbside. 2500141249|12696994-2500141249|12407 SHADOWKNOLL DR HOUSTON TX 77082|29.727|-95.6002|Service Completed|2025-04-16 14:07:46.0000000|Apr 18 2025 12:45PM|Street Hazard - 12696994-2500141249 - 12407 SHADOWKNOLL DR|Street Hazard|10 Calendar Days|Apr 26 2025 7:10PM|SW|F|488Z|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 19:10:20.0000000|3047391.0000000000|13827578.0000000000|12407 SHADOWKNOLL DR|HOUSTON|TX|77082|1181600030002|2025-04-16 19:07:46.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private propety and the abutti||street that meets driveway has sunken and creates a big dip and allows water to stand|Resolution :03. Concern is on private propety and the abutting property owner is responsible for maintenanceClose Comments :Property owners responsibility 2500141248|2500141248|16807 SPRINGHAVEN CT HOUSTON TX 77396|29.9645|-95.2965|No Violation Found|2025-04-16 14:07:45.0000000|Apr 17 2025 12:12PM|Parking Violation - 2500141248 - 16807 SPRINGHAVEN CT|Parking Violation|19 Calendar Days|May 5 2025 7:08PM|NE|B|375J|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 19:08:58.0000000|3140986.7500000000|13916828.0000000000|16807 SPRINGHAVEN CT|HOUSTON|TX|77396|1148060040101|2025-04-16 19:07:45.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Parking Management||NULL|Parking Management 2500141247|2500141247|10603 ALCOTT DR HOUSTON TX 77043|29.8158|-95.5591|Routed|2025-04-16 14:06:25.0000000||Missed Yard Waste Pickup - 2500141247 - 10603 ALCOTT DR|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 7:10PM|NW|A|449R|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 19:10:06.0000000|3059470.5000000000|13860203.0000000000|10603 ALCOTT DR|HOUSTON|TX|77043|0822180000001|2025-04-16 19:06:25.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR109|FRIDAY|NW|NWFR-A-10|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Yard Waste Pickup 4/16/2025 2:10:||10 bags and 1 branch bundle|Solid Waste Management 2500141245|2500141245||29.7584|-95.3698|Routed|2025-04-16 14:05:44.0000000||MYR AVA - 2500141245|MYR AVA|14 Calendar Days|Apr 30 2025 7:06PM||||Mayor Office|Mayor Mail|MYR AVA|0|Active|2025-04-16 19:06:04.0000000|0|0|||||none|2025-04-16 19:05:44.0000000||||||||||||AVA Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR AVA 4/16/2025 2:06:04 PM||citizen has concerns with complaint regarding officer R. Runnels (Emp no. 15474(zzz)|Mayor Office 2500141244|2500141244|10422 HADDINGTON DR HOUSTON TX 77043|29.8013|-95.5552|Routed|2025-04-16 14:04:45.0000000||Missed Yard Waste Pickup - 2500141244 - 10422 HADDINGTON DR|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 7:06PM|NW|A|449V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 19:06:06.0000000|3060853.0000000000|13855003.0000000000|10422 HADDINGTON DR|HOUSTON|TX|77043|0912040000017|2025-04-16 19:04:45.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR117|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Yard Waste Pickup 4/16/2025 2:06:||NULL|Solid Waste Management 2500141242|2500141242||29.7584|-95.3698|Service Completed|2025-04-16 14:03:16.0000000|Apr 18 2025 2:00PM|MYR Correspondence - 2500141242|MYR Correspondence|7 Calendar Days|Apr 23 2025 7:03PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 19:03:29.0000000|0|0|||||none|2025-04-16 19:03:16.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||would like to speak with Mayor Whitmire directly and introduce some of the people and places that define Southeast Houston|Mayor Office 2500141241|20521734-2500141241|24315 STRONG PINE DR HOUSTON TX 77336|30.025|-95.1063|Service Completed|2025-04-16 14:03:15.0000000|Apr 16 2025 4:54PM|Water Leak - 20521734-2500141241 - 24315 STRONG PINE DR|Water Leak|10 Calendar Days|Apr 26 2025 7:04PM|GNEHSA|E|338M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 19:04:13.0000000|3200444.0000000000|13940758.0000000000|24315 STRONG PINE DR|HOUSTON|TX|77336|1183660010009|2025-04-16 19:03:15.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:53:14 PM - Case # 20521734 -2500141241: An investiga||NULL|4/16/2025 4:53:14 PM - Case # 20521734 -2500141241: An investigation has been completed and a leak was not found at this location. 2500141240|2500141240|10735 RED ORCHID DR HOUSTON TX 77016|29.8693|-95.2851|Routed|2025-04-16 14:03:08.0000000||Recycling Participation NEW - 2500141240 - 10735 RED ORCHID DR|Recycling Participation NEW|24 Calendar Days|May 10 2025 7:04PM|NE|B|415T|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 19:04:28.0000000|3145703.0000000000|13882328.0000000000|10735 RED ORCHID DR|HOUSTON|TX|77016|0440240000821|2025-04-16 19:03:08.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Recycling Participation NEW 4/16/2025 2:0||NULL|Solid Waste Management 2500141238|20521735-2500141238|6127 WORTHAM WAY HOUSTON TX 77033|29.6717|-95.3225|Service Completed|2025-04-16 14:02:37.0000000|Apr 16 2025 6:48PM|Water Leak - 20521735-2500141238 - 6127 WORTHAM WAY|Water Leak|10 Calendar Days|Apr 26 2025 7:04PM|SE|D|534T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 19:04:22.0000000|3136132.0000000000|13810114.0000000000|6127 WORTHAM WAY|HOUSTON|TX|77033|0824560000021|2025-04-16 19:02:37.0000000|SOUTH PARK||SEFR103|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:48:22 PM - Case # 20521735 -2500141238: An investiga||NULL|4/16/2025 6:48:22 PM - Case # 20521735 -2500141238: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141237|2500141237|7115 KERNEL ST HOUSTON 77087|29.7096|-95.2917|Service Completed|2025-04-16 14:02:24.0000000|Apr 17 2025 8:21AM|SWM Escalation - 2500141237 - 7115 KERNEL ST|SWM Escalation|3 Working Days|Apr 21 2025 7:10PM|SE|I|535E|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-16 19:03:24.0000000|3145469.5000000000|13824207.0000000000|7115 KERNEL ST|HOUSTON||77087|0601270000009|2025-04-16 19:02:24.0000000|PECAN PARK|East End MD|SEMO117|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500141236|20521736-2500141236|5603 BEAVER LODGE DR HOUSTON TX 77345|30.0472|-95.1552|Service Completed|2025-04-16 14:02:13.0000000|Apr 16 2025 4:42PM|Water Leak - 20521736-2500141236 - 5603 BEAVER LODGE DR|Water Leak|10 Calendar Days|Apr 26 2025 7:06PM|GNEHSA|E|337D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 19:06:08.0000000|3184722.2500000000|13948316.0000000000|5603 BEAVER LODGE DR|HOUSTON|TX|77345|1159610050030|2025-04-16 19:02:13.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:42:36 PM - Case # 20521736 -2500141236: An investiga||NULL|4/16/2025 4:42:36 PM - Case # 20521736 -2500141236: An investigation has been completed and a leak was not found at this location. 2500141235|2500141235|10735 RED ORCHID DR HOUSTON TX 77016|29.8693|-95.2851|Routed|2025-04-16 14:01:42.0000000||New Resident Container - 2500141235 - 10735 RED ORCHID DR|New Resident Container|12 Calendar Days|Apr 28 2025 7:02PM|NE|B|415T|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 19:02:26.0000000|3145703.0000000000|13882328.0000000000|10735 RED ORCHID DR|HOUSTON|TX|77016|0440240000821|2025-04-16 19:01:42.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created New Resident Container 4/16/2025 2:02:26||NULL|Solid Waste Management 2500141234|2500141234|8400 HIRSCH RD HOUSTON 77016|29.8374|-95.3248|Service Completed|2025-04-16 13:59:49.0000000|Apr 16 2025 3:28PM|MAO General - 2500141234 - 8400 HIRSCH RD|MAO General|14 Working Days|May 6 2025 7:06PM|NE|B|454F|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 19:06:42.0000000|3133501.0000000000|13870346.0000000000|8400 HIRSCH RD|HOUSTON||77016|0402510000029|2025-04-16 18:59:49.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||Cemetery that needs to be mowed4-16-25Constituent called and spoke to CL and wanted update on 311 case.4-16-25Cl did a site visit and took pictures|Neighborhoods 2500141233|12697231-2500141233|4818 ENGLEWOOD ST HOUSTON TX 77026|29.8048|-95.3076|Routed - Integrated|2025-04-16 13:59:33.0000000||Drainage - 12697231-2500141233 - 4818 ENGLEWOOD ST|Drainage|30 Calendar Days|May 17 2025 8:32PM|NE|B|454V|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-17 20:32:52.0000000|3139315.2500000000|13858670.0000000000|4818 ENGLEWOOD ST|HOUSTON|TX|77026|0690640190353|2025-04-16 18:59:33.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:37:46||drainage/regrading of ditches was due to start this pass Monday 04/14/2025 and he states nothing has Started. he was advised that no vehicles can park on the street by the contractors as well please make cc with more info|Public Works 2500141232|12696993-2500141232|1808 NORTHWOOD ST HOUSTON TX 77009|29.8074|-95.3786|Routed - Integrated|2025-04-16 13:59:32.0000000||Traffic Markings - 12696993-2500141232 - 1808 NORTHWOOD ST|Traffic Markings|28 Calendar Days|May 14 2025 7:04PM|NW|H|453T|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-16 19:04:38.0000000|3116844.0000000000|13858903.1000000000|1808 NORTHWOOD ST|HOUSTON|TX|77009|0400610000012|2025-04-16 18:59:32.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-06|THURSDAY-A|NW||1st Friday|NE||FULL|28 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Markings 4/16/2025 2:04:38 PM||I live on Northwood Street which has now added many townhome communities and additional traffic through the street. I would like to know the process for requesting speed bumps installed on Northwood between Calvacade and Link to protect the animals and ch|Public Works 2500141231|12696991-2500141231|12503 NORTHWEST FWY HOUSTON TX 77092|29.838|-95.4889|Service Completed|2025-04-16 13:58:40.0000000|Apr 17 2025 11:15AM|Pothole - 12696991-2500141231 - BINGLE RD US 290 HWY|Pothole|EOD Next Business Day|Apr 17 2025 9:00AM|NW|A|451E|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-16 18:59:43.0000000|3081355.7500000000|13868862.0000000000|12503 NORTHWEST FWY|HOUSTON|TX|77092|1201430010001|2025-04-16 18:58:40.0000000|LANGWOOD||||NW|||NW|||NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: BINGLE RD US 290 HWYValidated Address: 12503 NORTHWEST FWY - Address Id: 559886+++ ADDRESS WARNING +++near the mechanic shop|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard 2500141230|2500141230|8400 HIRSCH RD HOUSTON 77016|29.8374|-95.3248|Service Completed|2025-04-16 13:58:17.0000000|Apr 16 2025 3:28PM|MAO General - 2500141230 - 8400 HIRSCH RD|MAO General|14 Working Days|May 6 2025 6:59PM|NE|B|454F|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 18:59:27.0000000|3133501.0000000000|13870346.0000000000|8400 HIRSCH RD|HOUSTON||77016|0402510000029|2025-04-16 18:58:17.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||Cemetery that needs to be mowedConstituent called and spoke to CL and wanted update on 311 case.|Neighborhoods 2500141229|12696989-2500141229|2103 HOLMAN ST HOUSTON TX 77004|29.7341|-95.3691|Service Completed|2025-04-16 13:58:08.0000000|Apr 17 2025 6:11PM|Street Condition - 12696989-2500141229 - HOLMAN ST ST EMANUEL ST|Street Condition|30 Calendar Days|May 16 2025 6:58PM|SE|D|493Y|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 18:58:08.0000000|3120699.7500000000|13832359.0000000000|2103 HOLMAN ST|HOUSTON|TX|77004|1423750010001|2025-04-16 18:58:08.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 36.A contractor is working in the area and has b||+++ ADDRESS WARNING +++Entered Address: HOLMAN ST ST EMANUEL STValidated Address: 2103 HOLMAN ST - Address Id: 3081843+++ ADDRESS WARNING +++citizen states street needs to be redone. Pavement is coming up and the rocks are lose out in the street|Resolution :36.A contractor is working in the area and has been notified of this request. Close Comments :Contractor related issues. 2500141228|2500141228|1243 BAY AREA BLVD HOUSTON TX 77058|29.5604|-95.1168|No Violation Found|2025-04-16 13:57:46.0000000|Apr 18 2025 9:36AM|Parking Violation - 2500141228 - 1243 BAY AREA BLVD|Parking Violation|19 Calendar Days|May 5 2025 6:59PM|SE|E|618Q|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 18:59:27.0000000|3202751.0000000000|13771804.0000000000|1243 BAY AREA BLVD|HOUSTON|TX|77058|0962730000001|2025-04-16 18:57:46.0000000|CLEAR LAKE||||SE|||SE|||SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No sidewalks is at this location||citizen states vehicle is on the backside of the apartment complex on bonanza street at|No sidewalks is at this location 2500141226|2500141226|1901 BAILEY ST HOUSTON TX 77019|29.752|-95.3822|Service Completed|2025-04-16 13:57:40.0000000|Apr 18 2025 9:50AM|Litter Park - 2500141226 - 1501 W WEBSTER ST|Litter Park|3 Calendar Days|Apr 19 2025 7:01PM|NW|C|493P|Parks and Recreation|Greenspace Management|Litter Park|1|Resolved|2025-04-16 19:01:27.0000000|3116316.7500000000|13838709.0000000000|1901 BAILEY ST|HOUSTON|TX|77019|1204190010007|2025-04-16 18:57:40.0000000|FOURTH WARD|Midtown MD|||NW|||NE|||NE|PR GreenspaceStatistics|FULL|3 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Crews delittered park 4.17.2025.||+++ ADDRESS WARNING +++Entered Address: 1501 W WEBSTER STValidated Address: 1901 BAILEY ST - Address Id: 35837+++ ADDRESS WARNING +++|Crews delittered park 4.17.2025. 2500141225|12696992-2500141225|6701 W 43RD ST HOUSTON TX 77092|29.8333|-95.4909|Routed - Integrated|2025-04-16 13:57:25.0000000||Street Condition - 12696992-2500141225 - BINGLE RD W 43RD ST|Street Condition|30 Calendar Days|May 16 2025 6:58PM|NW|A|451E|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 18:58:36.0000000|3080816.7500000000|13867158.0000000000|6701 W 43RD ST|HOUSTON|TX|77092|0801330000006|2025-04-16 18:57:25.0000000|LANGWOOD||NWFR104|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:03:54||+++ ADDRESS WARNING +++Entered Address: BINGLE RD W 43RD STValidated Address: 6701 W 43RD ST - Address Id: 565119+++ ADDRESS WARNING +++a seam in the street needs to be filled in|Public Works 2500141224|2500141224|7954 SAFEBUY ST HOUSTON TX 77028|29.8269|-95.2825|Routed|2025-04-16 13:56:53.0000000||Recycling Participation NEW - 2500141224 - 7954 SAFEBUY ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 6:57PM|NE|B|455K|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 18:57:59.0000000|3147007.7500000000|13866944.0000000000|7954 SAFEBUY ST|HOUSTON|TX|77028|0300180340009|2025-04-16 18:56:53.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Recycling Participation NEW 4/16/2025 1:||3638-6540-10487954 SAFEBUY ST|Solid Waste Management 2500141223|307186-2500141223|8906 COVENANT PL HOUSTON TX 77080|29.8028|-95.5106|Routed - Integrated|2025-04-16 13:56:18.0000000||Nuisance On Property - 307186-2500141223 - 8906 COVENANT PL|Nuisance On Property|180 Working Days|Jan 6 2026 8:01PM|NW|A|450V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 19:01:27.0000000|3075003.5000000000|13855937.0000000000|8906 COVENANT PL|HOUSTON|TX|77080|1403750010020|2025-04-16 18:56:18.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|||NW|||NE|||NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Nuisance On Property 4/16/2025 2:01:27 PM||High weeds behind this address caller states|Neighborhoods 2500141222|2500141222|7954 SAFEBUY ST HOUSTON TX 77028|29.8269|-95.2825|Service Completed|2025-04-16 13:56:09.0000000|Apr 17 2025 8:58AM|New Resident Container - 2500141222 - 7954 SAFEBUY ST|New Resident Container|12 Calendar Days|Apr 28 2025 6:56PM|NE|B|455K|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-16 18:56:47.0000000|3147007.7500000000|13866944.0000000000|7954 SAFEBUY ST|HOUSTON|TX|77028|0300180340009|2025-04-16 18:56:09.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||3638-6540-10487954 SAFEBUY ST|Completed by Kelvin Brandon. Notes: Serviced 2500141221|2500141221|2310 CANADA DRY ST HOUSTON TX 77023|29.7225|-95.3338|Routed|2025-04-16 13:55:22.0000000||Water Meter - 2500141221 - 2310 CANADA DRY ST|Water Meter|14 Calendar Days|Apr 30 2025 6:56PM|SE|I|534B|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 18:56:35.0000000|3131948.2500000000|13828474.0000000000|2310 CANADA DRY ST|HOUSTON|TX|77023|0410070370028|2025-04-16 18:55:22.0000000|GULFGATE RIVERVIEW / PINE VALLEY||||SE|||SE|||SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Water Meter 4/16/2025 1:56:35 PM||please reach out to Ronny Sars xxx-xxx-xxxx|Public Works 2500141220|12696990-2500141220|6601 SOUTHWEST FWY HOUSTON TX 77081|29.7165|-95.4989|Service Completed|2025-04-16 13:54:23.0000000|Apr 16 2025 2:15PM|Traffic Markings - 12696990-2500141220 - HILLCROFT AVE SOUTHWEST FWY|Traffic Markings|28 Calendar Days|May 14 2025 6:57PM|SW|J|530D|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-16 18:57:02.0000000|3079623.7500000000|13824488.0000000000|6601 SOUTHWEST FWY|HOUSTON|TX|77081|0915450000004|2025-04-16 18:54:23.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: HILLCROFT AVE SOUTHWEST FWYValidated Address: 6601 SOUTHWEST FWY - Address Id: 694860+++ ADDRESS WARNING +++hillcroft and 59coming from westhemier from there all the way down to bisonnett the whole street needs to|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Service request is a duplicate to SR# 12565496 which is already on the repair list. 2500141219|20521733-2500141219|819 BROAD RIPPLE DR HOUSTON TX 77336|30.0234|-95.105|Service Completed|2025-04-16 13:53:29.0000000|Apr 16 2025 3:22PM|Water Leak - 20521733-2500141219 - 819 BROAD RIPPLE DR|Water Leak|10 Calendar Days|Apr 26 2025 6:56PM|GNEHSA|E|338M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 18:56:29.0000000|3200886.5000000000|13940176.0000000000|819 BROAD RIPPLE DR|HOUSTON|TX|77336|0904570000617|2025-04-16 18:53:29.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:22:16 PM - Case # 20521733 -2500141219: Investigatio||water leak inside ditch|4/16/2025 3:22:16 PM - Case # 20521733 -2500141219: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500141218|12697222-2500141218|4620 MORNINGSIDE DR HOUSTON TX 77005|29.724|-95.4151|Routed - Integrated|2025-04-16 13:53:02.0000000||Street Condition - 12697222-2500141218 - 2400 ALBANS RD|Street Condition|30 Calendar Days|May 17 2025 8:01PM|SW|C|532C|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 20:01:55.0000000|3106113.2500000000|13828214.0000000000|4620 MORNINGSIDE DR|HOUSTON|TX|77005|0370030000021|2025-04-16 18:53:02.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:05:45||+++ ADDRESS WARNING +++Entered Address: 2400 ALBANS RDValidated Address: 4620 MORNINGSIDE DR - Address Id: 28287+++ ADDRESS WARNING +++wants to know more details about when the resurfacing of road will be2413 albans rd|Public Works 2500141217|2500141217|12716 SUNSET DUNE DR HOUSTON TX 77082|29.723|-95.6106|Routed|2025-04-16 13:50:57.0000000||Missed Recycling Pickup - 2500141217 - 12716 SUNSET DUNE DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 6:51PM|SW|F|488Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 18:51:53.0000000|3044125.0000000000|13825995.0000000000|12716 SUNSET DUNE DR|HOUSTON|TX|77082|1116760000011|2025-04-16 18:50:57.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Recycling Pickup 4/16/2025 1:51:5||NULL|Solid Waste Management 2500141216|12696988-2500141216|2220 MID LN HOUSTON TX 77027|29.7444|-95.45|Routed - Integrated|2025-04-16 13:48:01.0000000||Speed Cushion Repair - 12696988-2500141216 - 2220 MID LN|Speed Cushion Repair|90 Calendar Days|Jul 15 2025 6:53PM|SW|G|491V|Public Works|Transportation Drainage Operations|Speed Cushion Repair|0|Active|2025-04-16 18:53:04.0000000|3094833.0200000000|13835293.0800000000|2220 MID LN|HOUSTON|TX|77027|0813180010001|2025-04-16 18:48:01.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW||4th Wednesday|NE||FULL|90 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||The speed cushion near 220 Mid Lane is broken and in need of repair. there is a piece missing from the northwest corner of the cushion that southbound drivers must swerve to avoid. CM Huffman's office requests repair.|Public Works 2500141215|221242-2500141215|1800 DES CHAUMES ST HOUSTON TX 77026|29.7788|-95.3384|Routed - Integrated|2025-04-16 13:47:45.0000000||Tree Removal - 221242-2500141215 - 1800 DES CHAUMES ST|Tree Removal|51 Calendar Days|Jun 6 2025 6:49PM|NE|B|494E|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-16 18:49:35.0000000|3129864.2500000000|13848910.0000000000|1800 DES CHAUMES ST|HOUSTON|TX|77026|0422130000005|2025-04-16 18:47:45.0000000|GREATER FIFTH WARD||||NE|||NW|||NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Tree Removal 4/16/2025 1:49:35 PM||NULL|Parks and Recreation 2500141214|2500141214|7607 AUGUSTINE DR HOUSTON TX 77036|29.6953|-95.5387|Routed|2025-04-16 13:47:22.0000000||Parking Violation - 2500141214 - 7607 AUGUSTINE DR|Parking Violation|19 Calendar Days|May 5 2025 6:51PM|SW|J|530J|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 18:51:28.0000000|3067225.0000000000|13816600.0000000000|7607 AUGUSTINE DR|HOUSTON|TX|77036|none|2025-04-16 18:47:22.0000000|SHARPSTOWN|Sharpstown MD|SWTU109|TUESDAY|SW|SWTU-B-02|TUESDAY-B|SW|S|2nd Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Parking Violation 4/16/2025 1:51:28 PM||White Mustang parked on street for a year. Please refer to SR# 2500106421.|Parking Management 2500141213|307185-2500141213|3842 GOODHOPE ST HOUSTON TX 77021|29.6818|-95.3671|Routed - Integrated|2025-04-16 13:47:22.0000000||Minimum Standards - 307185-2500141213 - 3842 GOODHOPE ST|Minimum Standards|153 Working Days|Nov 24 2025 7:59PM|SE|D|533Q|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-16 18:52:24.0000000|3121835.8200000000|13813347.9500000000|3842 GOODHOPE ST|HOUSTON|TX|77021|0741510210011|2025-04-16 18:47:22.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW||3rd Tuesday|SE||FULL|153 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Slum lord renting to vagrants|Neighborhoods 2500141211|2500141211|1019 W MELWOOD ST HOUSTON TX 77009|29.7945|-95.3851|Routed|2025-04-16 13:45:07.0000000||Recycling Participation NEW - 2500141211 - 1019 W MELWOOD ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 6:47PM|NW|H|453X|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 18:47:23.0000000|3114856.2500000000|13854130.0000000000|1019 W MELWOOD ST|HOUSTON|TX|77009|0621020000016|2025-04-16 18:45:07.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH122|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Recycling Participation NEW 4/16/2025 1||new resident recycle can1019 W Melwoodwater acc-30168845119|Solid Waste Management 2500141210|2500141210|13517 LAWSON WALK LN HOUSTON TX 77047|29.6132|-95.3692|Routed|2025-04-16 13:45:03.0000000||New Resident Container - 2500141210 - 13517 LAWSON WALK LN|New Resident Container|12 Calendar Days|Apr 28 2025 6:46PM|SE|D|573U|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 18:46:08.0000000|3121948.2500000000|13788408.0000000000|13517 LAWSON WALK LN|HOUSTON|TX|77047|1416160020007|2025-04-16 18:45:03.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR115|FRIDAY|SE|SEFR-B-01|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created New Resident Container 4/16/2025 1:46:0||NULL|Solid Waste Management 2500141209|2500141209|6434 ELLA LEE LN HOUSTON TX 77057|29.7415|-95.4982|Routed|2025-04-16 13:45:02.0000000||Parking Violation - 2500141209 - 6434 ELLA LEE LN|Parking Violation|19 Calendar Days|May 5 2025 6:45PM|SW|G|490V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 18:45:48.0000000|3079596.0000000000|13833784.0000000000|6434 ELLA LEE LN|HOUSTON|TX|77057|0953780000005|2025-04-16 18:45:02.0000000|GREATER UPTOWN||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Parking Violation 4/16/2025 1:45:48 PM||vehicle: black chevy impala. plate svm3096.|Parking Management 2500141208|20521729-2500141208|12807 W GREENWICK LOOP HOUSTON TX 77085|29.636|-95.4783|Service Completed|2025-04-16 13:43:49.0000000|Apr 17 2025 11:46AM|Water Quality - 20521729-2500141208 - 12807 W GREENWICK LOOP|Water Quality|4 Calendar Days|Apr 20 2025 6:45PM|SW|K|571K|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-16 18:45:24.0000000|3087064.0000000000|13795625.0000000000|12807 W GREENWICK LOOP|HOUSTON|TX|77085|1202620010001|2025-04-16 18:43:49.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:45:23 AM - Case # 20521729 -2500141208: All investi||6303 north green wick loop|4/17/2025 11:45:23 AM - Case # 20521729 -2500141208: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141207|2500141207|9114 HOMESTEAD RD HOUSTON TX 77016|29.8447|-95.3017|Routed|2025-04-16 13:43:42.0000000||Missed Garbage Pickup - 2500141207 - 9114 HOMESTEAD RD|Missed Garbage Pickup|4 Working Days|Apr 22 2025 6:45PM|NE|B|454H|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 18:45:10.0000000|3140734.7500000000|13873211.0000000000|9114 HOMESTEAD RD|HOUSTON|TX|77016|0710290010002|2025-04-16 18:43:42.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Garbage Pickup 4/16/2025 1:45:1||9114 homestead/ only home on the street and keeps getting missed|Solid Waste Management 2500141206|2500141206|15203 STEEPLE CHASE RD HOUSTON TX 77489|29.6064|-95.5053|Routed|2025-04-16 13:43:41.0000000||Parking Violation - 2500141206 - 15203 STEEPLE CHASE RD|Parking Violation|19 Calendar Days|May 5 2025 6:51PM|SW|K|570V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 18:51:26.0000000|3078799.0000000000|13784605.0000000000|15203 STEEPLE CHASE RD|HOUSTON|TX|77489|2500020050400907|2025-04-16 18:43:41.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Parking Violation 4/16/2025 1:51:26 PM||NULL|Parking Management 2500141203|20521730-2500141203|7222 JAY ST HOUSTON TX 77028|29.8196|-95.2982|Service Completed|2025-04-16 13:42:30.0000000|Apr 16 2025 3:10PM|Sewer Wastewater - 20521730-2500141203 - 7222 JAY ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 6:45PM|NE|B|455N|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 18:45:49.0000000|3142133.0000000000|13864145.0000000000|7222 JAY ST|HOUSTON|TX|77028|0730630010011|2025-04-16 18:42:30.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:10:40 PM - Case # 20521730 -2500141203: Investigatio||drained blocked with mud if nothing is done will be calling the news is a on going issue is concern due to heavy rain her home backup with sewer|4/16/2025 3:10:40 PM - Case # 20521730 -2500141203: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500141202|20521731-2500141202|6303 N GREENWICK LOOP HOUSTON TX 77085|29.6362|-95.4776|Service Completed|2025-04-16 13:41:52.0000000|Apr 16 2025 4:36PM|Water Leak - 20521731-2500141202 - 6303 N GREENWICK LOOP|Water Leak|10 Calendar Days|Apr 26 2025 6:43PM|SW|K|571K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 18:43:42.0000000|3087269.0000000000|13795717.0000000000|6303 N GREENWICK LOOP|HOUSTON|TX|77085|1202620010005|2025-04-16 18:41:52.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:36:25 PM - Case # 20521731 -2500141202: Dear Custome||broken water man in street casuing sewage smell to residents|4/16/2025 4:36:25 PM - Case # 20521731 -2500141202: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141201|2500141201|15126 STEEPLE CHASE RD HOUSTON TX 77489|29.6067|-95.5058|Routed|2025-04-16 13:41:31.0000000||Parking Violation - 2500141201 - 15126 STEEPLE CHASE RD|Parking Violation|19 Calendar Days|May 5 2025 6:42PM|SW|K|570V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 18:42:55.0000000|3078640.5000000000|13784715.0000000000|15126 STEEPLE CHASE RD|HOUSTON|TX|77489|2500020060500907|2025-04-16 18:41:31.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Parking Violation 4/16/2025 1:42:55 PM||NULL|Parking Management 2500141200|20521732-2500141200|1925 PASADENA ST HOUSTON TX 77023|29.7219|-95.2981|Service Completed|2025-04-16 13:41:31.0000000|Apr 19 2025 3:32PM|Water Leak - 20521732-2500141200 - 1925 PASADENA ST|Water Leak|10 Calendar Days|Apr 26 2025 6:43PM|SE|I|534D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 18:43:14.0000000|3143279.5000000000|13828618.0000000000|1925 PASADENA ST|HOUSTON|TX|77023|0141960000168|2025-04-16 18:41:31.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-B-01|MONDAY-B|SE|S|1st Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/19/2025 3:32:44 PM - Case # 20521732 -2500141200: All investig||private plumber said its on city side|4/19/2025 3:32:44 PM - Case # 20521732 -2500141200: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141199|2500141199|8002 WOODWAY DR HOUSTON TX 77063|29.7457|-95.5079|Service Completed|2025-04-16 13:40:06.0000000|Apr 18 2025 8:20AM|Missed Garbage Pickup - 2500141199 - 8002 WOODWAY DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 6:41PM|NW|G|490R|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 18:41:15.0000000|3076476.2500000000|13835206.0000000000|8002 WOODWAY DR|HOUSTON|TX|77063|0410280040393|2025-04-16 18:40:06.0000000|MID WEST||NWMO102|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed per LT 4/17/25||NULL|Completed per LT 4/17/25 2500141198|2500141198|830 BOOTH ST HOUSTON TX 77009|29.7864|-95.3631|Routed|2025-04-16 13:40:02.0000000||Container Repair - 2500141198 - 830 BOOTH ST|Container Repair|10 Calendar Days|Apr 26 2025 6:42PM|NE|H|493C|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 18:42:00.0000000|3121919.7500000000|13851426.0000000000|830 BOOTH ST|HOUSTON|TX|77009|0542640000128|2025-04-16 18:40:02.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Container Repair 4/16/2025 1:42:00 PM||two trash container need to be replaced both will be at the curb|Solid Waste Management 2500141197|20521728-2500141197|12429 SHARPVIEW DR HOUSTON TX 77072|29.6996|-95.5995|Service Completed|2025-04-16 13:39:53.0000000|Apr 18 2025 8:48AM|Water Leak - 20521728-2500141197 - 12429 SHARPVIEW DR|Water Leak|10 Calendar Days|Apr 26 2025 6:41PM|SW|F|528M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 18:41:09.0000000|3047908.7500000000|13817612.0000000000|12429 SHARPVIEW DR|HOUSTON|TX|77072|1031940010429|2025-04-16 18:39:53.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:47:36 AM - Case # 20521728 -2500141197: All investig||water leak at the street|4/18/2025 8:47:36 AM - Case # 20521728 -2500141197: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141196|2500141196|15118 STEEPLE CHASE RD HOUSTON TX 77489|29.6071|-95.5057|Routed|2025-04-16 13:39:05.0000000||Parking Violation - 2500141196 - 15118 STEEPLE CHASE RD|Parking Violation|19 Calendar Days|May 5 2025 6:41PM|SW|K|570V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 18:41:12.0000000|3078675.2500000000|13784855.0000000000|15118 STEEPLE CHASE RD|HOUSTON|TX|77489|2500020060700907|2025-04-16 18:39:05.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Parking Violation 4/16/2025 1:41:12 PM||NULL|Parking Management 2500141195|2500141195|7807 LAVENDER LANTANA LN HOUSTON TX 77016|29.8625|-95.2861|Routed|2025-04-16 13:37:51.0000000||Missed Garbage Pickup - 2500141195 - 7807 LAVENDER LANTANA LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 6:42PM|NE|B|415X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 18:42:56.0000000|3145461.7500000000|13879827.6600000000|7807 LAVENDER LANTANA LN|HOUSTON|TX|77016|1467430020029|2025-04-16 18:37:51.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/16/2025 1:42:56 PM||nuestro vecindario es nuevo comenzo a ser habitado hace mas de un mes solicitamos los contenedores de basura y hace una semana nos trajeron el negro la recolecci˘n de basura no se ha hecho urge pasen por nuestra basura nuestra direcci˘n es 7807 Lavend|Solid Waste Management 2500141194|12696987-2500141194|12000 BELLAIRE BLVD HOUSTON TX 77072|29.7042|-95.5905|Service Completed|2025-04-16 13:37:00.0000000|Apr 17 2025 11:21AM|Pothole - 12696987-2500141194 - 12000 bellaire boulevard|Pothole|EOD Next Business Day|Apr 17 2025 9:00AM|SW|F|529E|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-16 18:39:09.0000000|3050699.5000000000|13819361.0000000000|12000 BELLAIRE BLVD|HOUSTON|TX|77072|1152690000003|2025-04-16 18:37:00.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: 12000 bellaire boulevardValidated Address: 12000 BELLAIRE BLVD - Address Id: 3119699+++ ADDRESS WARNING +++|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance repair completed measurement is 5x4. Left message for citizen 2500141193|20521726-2500141193|3071 CHARTER OAKS DR HOUSTON TX 77093|29.8732|-95.3362|Service Completed|2025-04-16 13:36:07.0000000|Apr 16 2025 2:56PM|Water Service - 20521726-2500141193 - 3071 CHARTER OAKS DR|Water Service|2 Calendar Days|Apr 18 2025 6:37PM|NE|B|414T|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 18:37:23.0000000|3129469.5000000000|13883235.0000000000|3071 CHARTER OAKS DR|HOUSTON|TX|77093|0830060000003|2025-04-16 18:36:07.0000000|EASTEX - JENSEN AREA||NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:55:30 PM - Case # 20521726 -2500141193: Dear Custome||low water pressure since this afternoon|4/16/2025 2:55:30 PM - Case # 20521726 -2500141193: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141191|2500141191|15153 WATERLOO DR HOUSTON 77053|29.6074|-95.4235|Routed|2025-04-16 13:35:20.0000000||Trash Dumping or Illegal Dumpsite - 2500141191 - 15153 Waterloo St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 6:35PM|SW|K|572T|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 18:35:57.0000000|3104775.7500000000|13785747.0000000000|15153 WATERLOO DR|HOUSTON||77053|0042010040006|2025-04-16 18:35:20.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|none||+++ ADDRESS Warning +++Entered Address: 15153 Waterloo StValidated Address: 15153 WATERLOO DR - Address Id: 2015042+++ ADDRESS Warning +++Dumped tires on Waterloo multiple areas|Solid Waste Management 2500141190|2500141190|4102 LUMBER LN HOUSTON TX 77016|29.8212|-95.3299|Routed|2025-04-16 13:35:10.0000000||Missed Heavy Trash Pickup - 2500141190 - 4102 LUMBER LN|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 6:43PM|NE|B|454P|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 18:36:53.0000000|3132068.0000000000|13864404.0000000000|4102 LUMBER LN|HOUSTON|TX|77016|0770990020051|2025-04-16 18:35:10.0000000|TRINITY / HOUSTON GARDENS||NETU117|TUESDAY|NE|NWTU-A-01|TUESDAY-A|NW|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Missed Heavy Trash Pickup 4/16/2025 1||trash bags full of shingles per caller solid waste skipped her bags|Solid Waste Management 2500141189|20521727-2500141189|1926 DEWALT ST HOUSTON TX 77088|29.8831|-95.4412|Service Completed|2025-04-16 13:34:55.0000000|Apr 16 2025 2:44PM|Sewer Wastewater - 20521727-2500141189 - 1926 DEWALT ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 6:37PM|NW|B|412N|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 18:37:43.0000000|3096098.5000000000|13885793.0000000000|1926 DEWALT ST|HOUSTON|TX|77088|0661090040033|2025-04-16 18:34:55.0000000|ACRES HOME||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|3rd Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:43:56 PM - Case # 20521727 -2500141189: All investig||NULL|4/16/2025 2:43:56 PM - Case # 20521727 -2500141189: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141188|2500141188|4893 E RIDGE CREEK DR HOUSTON TX 77053|29.5881|-95.4532|Service Completed|2025-04-16 13:34:47.0000000|Apr 17 2025 12:19PM|Dead Animal Collection - 2500141188 - 4893 E RIDGE CREEK DR|Dead Animal Collection|4 Calendar Days|Apr 20 2025 6:36PM|SW|K|611D|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 18:36:45.0000000|3095564.7500000000|13778449.0000000000|4893 E RIDGE CREEK DR|HOUSTON|TX|77053|6254020160600907|2025-04-16 18:34:47.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Animal collected||at the edge of the street wrapped in a blanket|Animal collected 2500141187|2500141187|4215 ROSENEATH DR HOUSTON TX 77021|29.7091|-95.3496|Routed|2025-04-16 13:34:06.0000000||Missed Recycling Pickup - 2500141187 - 4215 ROSENEATH DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 6:34PM|SE|D|533H|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 18:34:58.0000000|3127084.5000000000|13823442.0000000000|4215 ROSENEATH DR|HOUSTON|TX|77021|0611370610008|2025-04-16 18:34:06.0000000|MACGREGOR|Greater Southeast MD|SETU111|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Recycling Pickup 4/16/2025||NULL|Solid Waste Management 2500141184|2500141184|1212 W 23RD ST HOUSTON 77008|29.8064|-95.42|Routed|2025-04-16 13:30:34.0000000||SWM Escalation - 2500141184 - 1212 W 23RD ST|SWM Escalation|3 Working Days|Apr 21 2025 6:38PM|NW|C|452U|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 18:31:29.0000000|3103678.2500000000|13858117.0000000000|1212 W 23RD ST|HOUSTON||77008|1461940010003|2025-04-16 18:30:34.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-01|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created SWM Escalation 4/16/2025 1:31:29 PM||900033572026citizen is still waiting on a new can|Solid Waste Management 2500141183|2500141183|8876 GULF FWY HOUSTON 77061|29.6616|-95.2591|Routed|2025-04-16 13:30:22.0000000||Meter Investigation - 2500141183 - 8876 GULF FWY|Meter Investigation|30 Calendar Days|May 16 2025 6:31PM|SE|I|535Z|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-16 18:31:32.0000000|3156364.7500000000|13807112.0000000000|8876 GULF FWY|HOUSTON||77061|0471230000066|2025-04-16 18:30:22.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chataqua Green created Meter Investigation 4/16/2025 1:31:32 PM||Refer to CAS for meter vault inspection. Customer would like valves inside of meter vault to be inspected and exercised due to rust build up on the valves. Customer would like to be contacted at xxx-xxx-xxxx when CAS personnel is on site. Made customer co|Public Works 2500141182|2500141182|4101 ROSELAND ST HOUSTON TX 77006|29.7361|-95.3898|Routed|2025-04-16 13:30:21.0000000||Parking Violation - 2500141182 - 4101 ROSELAND ST|Parking Violation|19 Calendar Days|May 5 2025 6:35PM|SW|C|493S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 18:35:23.0000000|3114087.9300000000|13832829.3400000000|4101 ROSELAND ST|HOUSTON|TX|77006|0230730000009|2025-04-16 18:30:21.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 1:35:23 PM||Please patrol Roseland St. Constantly between West Main and Richmond Monday throught Friday from 11 AM to 6 PM. People area parking all the way up to the stop signs. Jammed in behind each other so close no one can get out. Deputize me and give me a parkin|Parking Management 2500141181|12696985-2500141181|5372 W ALABAMA ST HOUSTON TX 77056|29.7381|-95.47|Routed - Integrated|2025-04-16 13:29:49.0000000||Street Condition - 12696985-2500141181 - 5372 W ALABAMA ST|Street Condition|30 Calendar Days|May 16 2025 6:30PM|SW|G|491U|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 18:30:30.0000000|3088535.1800000000|13832960.9000000000|5372 W ALABAMA ST|HOUSTON|TX|77056|1168840000001|2025-04-16 18:29:49.0000000|GREATER UPTOWN|UPTOWN MD HCID #1|||NW|||SW|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 08:33:54||popped my tire driving speed limit at this huge hard dip and hole. concrete needs to be redone so as a gentler bump. currently is super hard and harsh|Public Works 2500141180|2500141180|5010 CRESTHAVEN CIR HOUSTON TX 77048|29.6359|-95.3508|Routed|2025-04-16 13:29:37.0000000||Missed Yard Waste Pickup - 2500141180 - 5010 CRESTHAVEN CIR|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 6:30PM|SE|D|573M|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 18:30:20.0000000|3127554.2500000000|13796817.0000000000|5010 CRESTHAVEN CIR|HOUSTON|TX|77048|1011650000026|2025-04-16 18:29:37.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-04|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|none||5010 Cresthaven Cir|Solid Waste Management 2500141179|2500141179|7121 BYWOOD ST HOUSTON TX 77028|29.8378|-95.3011|Service Completed|2025-04-16 13:29:21.0000000|Apr 18 2025 8:10AM|New Resident Container - 2500141179 - 7121 BYWOOD ST|New Resident Container|12 Calendar Days|Apr 28 2025 6:30PM|NE|B|454H|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-16 18:30:05.0000000|3141004.5000000000|13870723.0000000000|7121 BYWOOD ST|HOUSTON|TX|77028|0731310001625|2025-04-16 18:29:21.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||NULL|Completed by Kelvin Brandon. Notes: Serviced 2500141178|20521725-2500141178|851 SILVERGATE DR HOUSTON TX 77079|29.7736|-95.6344|Service Completed|2025-04-16 13:29:03.0000000|Apr 16 2025 3:20PM|Water Main Valve - 20521725-2500141178 - 851 SILVERGATE DR|Water Main Valve|5 Calendar Days|Apr 21 2025 6:32PM|NW|G|488F|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 18:32:10.0000000|3036059.5000000000|13844194.0000000000|851 SILVERGATE DR|HOUSTON|TX|77079|1075140000013|2025-04-16 18:29:03.0000000|MEMORIAL||||NW|||NW|||NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:19:23 PM - Case # 20521725 -2500141178: All investig||851 Silvergate Dr please make customer contact before heading out as he wants to be present. reports shut off valve is not turning off all the way.|4/16/2025 3:19:23 PM - Case # 20521725 -2500141178: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141177|2500141177|9830 PORTO RICO RD HOUSTON TX 77041|29.8474|-95.5365|Routed|2025-04-16 13:28:37.0000000||Add a Can Cancellation - 2500141177 - 9830 PORTO RICO RD|Add a Can Cancellation|19 Calendar Days|May 5 2025 6:31PM|NW|A|450B|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-16 18:31:44.0000000|3066293.2500000000|13871914.0000000000|9830 PORTO RICO RD|HOUSTON|TX|77041|0903220000130|2025-04-16 18:28:37.0000000|CARVERDALE|Spring Branch MD|NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Add a Can Cancellation 4/16/2025||NULL|Solid Waste Management 2500141176|2500141176|9211 BRONCO DR HOUSTON 77055|29.7958|-95.518|Service Completed|2025-04-16 13:27:56.0000000|Apr 16 2025 2:16PM|Liaison Comm - 2500141176 - 9211 BRONCO DR|Liaison Comm|5 Working Days|Apr 23 2025 6:35PM|NW|A|450Y|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 18:28:37.0000000|3072714.5000000000|13853326.0000000000|9211 BRONCO DR|HOUSTON||77055|0831880000004|2025-04-16 18:27:56.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||4608-0040-2048 Please replace asap has been waiting for over a month.|container department has been notified 2500141174|20521722-2500141174|10442 BARNHAM ST HOUSTON TX 77016|29.8633|-95.3114|Service Completed|2025-04-16 13:25:59.0000000|Apr 16 2025 3:52PM|Water Leak - 20521722-2500141174 - 10442 BARNHAM ST|Water Leak|10 Calendar Days|Apr 26 2025 6:26PM|NE|B|414Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 18:26:58.0000000|3137444.7500000000|13879862.0000000000|10442 BARNHAM ST|HOUSTON|TX|77016|0770490080115|2025-04-16 18:25:59.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:51:45 PM - Case # 20521722 -2500141174: Dear Custome||Caller is stating that there is a leak in the meter box|4/16/2025 3:51:45 PM - Case # 20521722 -2500141174: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141173|2500141173|15814 BAZELBRIAR LN HOUSTON TX 77489|29.5966|-95.502|Routed|2025-04-16 13:25:39.0000000||Parking Violation - 2500141173 - 15814 BAZELBRIAR LN|Parking Violation|19 Calendar Days|May 5 2025 6:30PM|SW|K|570Z|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 18:30:48.0000000|3079951.2500000000|13781081.0000000000|15814 BAZELBRIAR LN|HOUSTON|TX|77489|2150080100340907|2025-04-16 18:25:39.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Parking Violation 4/16/2025 1:30:48 PM||NULL|Parking Management 2500141172|2500141172|309 INNSDALE DR HOUSTON TX 77076|29.8512|-95.3712|Routed|2025-04-16 13:25:25.0000000||Recycling Cart Repair - 2500141172 - 309 INNSDALE DR|Recycling Cart Repair|14 Calendar Days|Apr 30 2025 6:28PM|NE|H|453C|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-16 18:28:56.0000000|3118631.0000000000|13874889.0000000000|309 INNSDALE DR|HOUSTON|TX|77076|0740110000041|2025-04-16 18:25:25.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Recycling Cart Repair 4/16/2025 1:28:56||container is not able to drag it out insisted on asking for assistance to get in contact with her to help her bring it out|Solid Waste Management 2500141171|2500141171|9838 PORTO RICO RD HOUSTON TX 77041|29.8474|-95.5363|Routed|2025-04-16 13:25:03.0000000||Add a Can Cancellation - 2500141171 - 9838 PORTO RICO RD|Add a Can Cancellation|19 Calendar Days|May 5 2025 6:28PM|NW|A|450B|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-16 18:28:27.0000000|3066372.5000000000|13871903.0000000000|9838 PORTO RICO RD|HOUSTON|TX|77041|0903220000130|2025-04-16 18:25:03.0000000|CARVERDALE|Spring Branch MD|NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Add a Can Cancellation 4/16/2025||NULL|Solid Waste Management 2500141170|2500141170|309 INNSDALE DR HOUSTON TX 77076|29.8512|-95.3712|Routed|2025-04-16 13:25:03.0000000||Container Repair - 2500141170 - 309 INNSDALE DR|Container Repair|10 Calendar Days|Apr 26 2025 6:28PM|NE|H|453C|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 18:28:40.0000000|3118631.0000000000|13874889.0000000000|309 INNSDALE DR|HOUSTON|TX|77076|0740110000041|2025-04-16 18:25:03.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Container Repair 4/16/2025 1:28:40 PM||NULL|Solid Waste Management 2500141169|2500141169|6126 TYNE ST HOUSTON 77007|29.7749|-95.4248|Service Completed|2025-04-16 13:24:48.0000000|Apr 16 2025 3:21PM|Liaison Comm - 2500141169 - 6126 TYNE ST|Liaison Comm|5 Working Days|Apr 23 2025 6:33PM|NW|C|492F|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 18:26:16.0000000|3102516.0000000000|13846621.0000000000|6126 TYNE ST|HOUSTON||77007|0542120000013|2025-04-16 18:24:48.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Thank you for contacting us. The department has been notified of||6126 tynetrees located on mcdonald st side. his survey says those trees are coh// Caller wants to get an eta on tree removal.|Thank you for contacting us. The department has been notified of your concern for resolution. 2500141168|12696986-2500141168|6110 STOREY DR HOUSTON TX 77396|29.9371|-95.2963|Routed - Integrated|2025-04-16 13:24:33.0000000||Street Condition - 12696986-2500141168 - 6100 STOREY DR|Street Condition|30 Calendar Days|May 16 2025 6:29PM|NE|B|375S|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 18:29:31.0000000|3141486.2500000000|13906766.0000000000|6110 STOREY DR|HOUSTON|TX|77396|0710440120320|2025-04-16 18:24:33.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:53:50||+++ ADDRESS WARNING +++Entered Address: 6100 STOREY DRValidated Address: 6110 STOREY DR - Address Id: 1929524+++ ADDRESS WARNING +++6100 STOREY DR|Public Works 2500141167|20521723-2500141167|914 DARIA DR HOUSTON TX 77079|29.7724|-95.6372|Service Completed|2025-04-16 13:24:15.0000000|Apr 16 2025 2:54PM|Water Leak - 20521723-2500141167 - 914 DARIA DR|Water Leak|10 Calendar Days|Apr 26 2025 6:29PM|NW|G|488E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 18:29:00.0000000|3035167.5000000000|13843740.0000000000|914 DARIA DR|HOUSTON|TX|77079|1075180000018|2025-04-16 18:24:15.0000000|MEMORIAL||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:54:12 PM - Case # 20521723 -2500141167: Investigatio||2nd SR to be created. Original Case # 2500117753 was closed. Repair WO#15475660 was created on 03/31/25 and was also later closed the same day. Ms. Landry sent an email to HWCS for escalation. Citizen is still experiencing a water leak. It is under the wat|4/16/2025 2:54:12 PM - Case # 20521723 -2500141167: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500141166|20521724-2500141166|5905 FAIRDALE LN HOUSTON TX 77057|29.7327|-95.4825|Service Completed|2025-04-16 13:24:00.0000000|Apr 17 2025 12:44PM|Water Service - 20521724-2500141166 - 5905 FAIRDALE LN|Water Service|2 Calendar Days|Apr 18 2025 6:29PM|SW|J|491X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 18:29:04.0000000|3084668.7300000000|13830755.7100000000|5905 FAIRDALE LN|HOUSTON|TX|77057|1443540010007|2025-04-16 18:24:00.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW||1st Friday|SW||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 12:42:59 PM - Case # 20521724 -2500141166: Dear Custom||Very little water pressure|4/17/2025 12:42:59 PM - Case # 20521724 -2500141166: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500141164|2500141164|2425 AREBA ST HOUSTON TX 77091|29.8606|-95.447|Routed|2025-04-16 13:23:39.0000000||Recycling Participation NEW - 2500141164 - 2425 AREBA ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 6:28PM|NW|B|412W|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 18:28:23.0000000|3094503.5000000000|13877567.0000000000|2425 AREBA ST|HOUSTON|TX|77091|0162720040014|2025-04-16 18:23:39.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Recycling Participation NEW 4/16/2025 1||NULL|Solid Waste Management 2500141163|2500141163|15298 KURT DR HOUSTON TX 77396|29.9413|-95.2994|Routed|2025-04-16 13:23:05.0000000||Trash Dumping or Illegal Dumpsite - 2500141163 - 6000 ALBERT DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 6:23PM|NE|B|375S|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 18:23:16.0000000|3140423.2500000000|13908272.0000000000|15298 KURT DR|HOUSTON|TX|77396|1393820010001|2025-04-16 18:23:05.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Chanta Arbor created Trash Dumping or Illegal Dumpsite 4/16/202||+++ ADDRESS WARNING +++Entered Address: 6000 ALBERT DRValidated Address: 15298 KURT DR - Address Id: 2100080+++ ADDRESS WARNING +++Piles of mixed debris dumped down the street and needs to be removed.|Solid Waste Management 2500141162|2500141162|8866 GULF FWY HOUSTON 77061|29.6623|-95.2589|Routed|2025-04-16 13:21:55.0000000||Meter Investigation - 2500141162 - 8866 GULF FWY|Meter Investigation|30 Calendar Days|May 16 2025 6:22PM|SE|I|535Z|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-16 18:22:28.0000000|3156405.5000000000|13807340.0000000000|8866 GULF FWY|HOUSTON||77061|0471230000064|2025-04-16 18:21:55.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chataqua Green created Meter Investigation 4/16/2025 1:22:28 PM||Refer to CAS for meter vault inspection. Customer would like valves inside of meter vault to be inspected and exercised due to rust build up on the valves. Customer would like to be contacted at xxx-xxx-xxxx when CAS personnel is on site. SR# 20521639|Public Works 2500141160|20521721-2500141160|13222 CRIM RD HOUSTON TX 77049|29.8199|-95.2138|Service Completed|2025-04-16 13:21:29.0000000|Apr 17 2025 8:36AM|Fire Hydrant - 20521721-2500141160 - 13222 CRIM RD|Fire Hydrant|12 Calendar Days|Apr 28 2025 6:23PM|NE|I|456Q|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-16 18:23:10.0000000|3168885.7500000000|13865084.0000000000|13222 CRIM RD|HOUSTON|TX|77049|1151200120072|2025-04-16 18:21:29.0000000|HUNTERWOOD||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 8:35:36 AM - Case # 20521721 -2500141160: Dear Custome||NULL|4/17/2025 8:35:36 AM - Case # 20521721 -2500141160: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141159|12696984-2500141159|8999 BROADWAY ST HOUSTON TX 77061|29.6586|-95.2776|Service Completed|2025-04-16 13:20:11.0000000|Apr 17 2025 11:05AM|Street Condition - 12696984-2500141159 - 8999 broadway street|Street Condition|30 Calendar Days|May 16 2025 6:22PM|SE|I|575B|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 18:22:06.0000000|3150529.0000000000|13805801.0000000000|8999 BROADWAY ST|HOUSTON|TX|77061|0402390000111|2025-04-16 18:20:11.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SE|||SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: 8999 broadway streetValidated Address: 8999 BROADWAY ST - Address Id: 1922013+++ ADDRESS WARNING +++at the light eastbound pothole|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :This is a duplicate case of Dynamic365 Case Id 2500141686. Location : AIRPORT BLVD BROADWAY ST HOUSTON 77061 2500141158|2500141158|2425 AREBA ST HOUSTON TX 77091|29.8606|-95.447|Routed|2025-04-16 13:19:56.0000000||New Resident Container - 2500141158 - 2425 AREBA ST|New Resident Container|12 Calendar Days|Apr 28 2025 6:23PM|NW|B|412W|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 18:23:21.0000000|3094503.5000000000|13877567.0000000000|2425 AREBA ST|HOUSTON|TX|77091|0162720040014|2025-04-16 18:19:56.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created New Resident Container 4/16/2025 1:23:2||NULL|Solid Waste Management 2500141157|20521719-2500141157|430 CORYDON DR HOUSTON TX 77336|30.0192|-95.1129|Routed - Integrated|2025-04-16 13:19:42.0000000||Water Leak - 20521719-2500141157 - 430 CORYDON DR|Water Leak|10 Calendar Days|Apr 26 2025 6:20PM|GNEHSA|E|338R|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 18:20:25.0000000|3198454.0000000000|13938587.0000000000|430 CORYDON DR|HOUSTON|TX|77336|0842140000228|2025-04-16 18:19:42.0000000|LAKE HOUSTON||NETU109|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 12:02:51||430 CORYDON DR|Public Works 2500141156|2500141156|1913 THONIG RD HOUSTON TX 77055|29.7584|-95.3698|Routed|2025-04-16 13:19:37.0000000||Parking Violation - 2500141156 - 1913 THONIG RD|Parking Violation|19 Calendar Days|May 5 2025 6:22PM|NW|A|451T|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 18:22:31.0000000|3085377.7500000000|13857189.0000000000|1913 THONIG RD|HOUSTON|TX|77055|0421300010279|2025-04-16 18:19:37.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR112|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Parking Violation 4/16/2025 1:22:31 PM||vehicle parked in driveway. sticking out and blocking a part of the street. no plate number because on property unable to see it (2weeks)|Parking Management 2500141155|2500141155|5405 SCHUMACHER LN HOUSTON TX 77056|29.7289|-95.4715|Routed|2025-04-16 13:19:01.0000000||Dead Animal Collection - 2500141155 - 5405 SCHUMACHER LN|Dead Animal Collection|4 Calendar Days|Apr 20 2025 6:20PM|SW|J|491Y|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 18:20:45.0000000|3088189.5000000000|13829451.0000000000|5405 SCHUMACHER LN|HOUSTON|TX|77056|0834960000002|2025-04-16 18:19:01.0000000|GREATER UPTOWN||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Dead Animal Collection 4/16/2025||white trash bag at curb|Solid Waste Management 2500141154|2500141154|3624 GOODHOPE ST HOUSTON TX 77021|29.683|-95.3712|Service Completed|2025-04-16 13:18:50.0000000|Apr 18 2025 1:33PM|New Resident Container - 2500141154 - 3624 GOODHOPE ST|New Resident Container|12 Calendar Days|Apr 28 2025 6:19PM|SE|D|533Q|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-16 18:19:37.0000000|3120532.2500000000|13813759.0000000000|3624 GOODHOPE ST|HOUSTON|TX|77021|1467290010001|2025-04-16 18:18:50.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||3624 GOODGHOPEACCT# 9000-3379-0016.|Completed by Vincent Allen. Notes: 2500141152|2500141152|4217 TIDWELL RD HOUSTON TX 77093|29.849|-95.3272|Service Completed - Further Actions|2025-04-16 13:18:11.0000000|Apr 17 2025 9:17AM|Health Code - 2500141152 - 4217 TIDWELL RD|Health Code|55 Calendar Days|Jun 10 2025 6:21PM|NE|H|454B|Health|Environmental Health|Health Code|1|Resolved|2025-04-16 18:21:52.0000000|3132617.5000000000|13874516.0000000000|4217 TIDWELL RD|HOUSTON|TX|77093|1235460010001|2025-04-16 18:18:11.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU108|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|To be referred||no hot water they're cooking in the kitchen with propane tanks no ventilation no sinks and it is unsanitary. They are closed until 4/18/2025|To be referred 2500141151|2500141151|7523 CROTON RD HOUSTON TX 77036|29.7004|-95.5226|Routed|2025-04-16 13:17:34.0000000||MYR SWM - 2500141151 - 7523 CROTON RD|MYR SWM|14 Calendar Days|Apr 30 2025 6:17PM|SW|J|530K|Mayor Office|Mayor Mail|MYR SWM|0|Active|2025-04-16 18:17:49.0000000|3072301.7500000000|13818629.0000000000|7523 CROTON RD|HOUSTON|TX|77036|0900070000022|2025-04-16 18:17:34.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW|SWM Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR SWM 4/16/2025 1:17:49 PM||citizen requesting contact information for SWM|Mayor Office 2500141149|20521720-2500141149|6111 KENILWOOD DR HOUSTON TX 77033|29.6701|-95.3232|Service Completed|2025-04-16 13:17:14.0000000|Apr 16 2025 7:02PM|Water Leak - 20521720-2500141149 - 6111 KENILWOOD DR|Water Leak|10 Calendar Days|Apr 26 2025 6:21PM|SE|D|534X|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 18:21:00.0000000|3135899.5000000000|13809551.0000000000|6111 KENILWOOD DR|HOUSTON|TX|77033|0824580000023|2025-04-16 18:17:14.0000000|SOUTH PARK||SEFR103|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 7:01:53 PM - Case # 20521720 -2500141149: All investig||water bill went down and would like to have the meter checked out to make sure it is reading properly|4/16/2025 7:01:53 PM - Case # 20521720 -2500141149: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141148|2500141148|3784 WESTERMAN ST HOUSTON TX 77005|29.7266|-95.4377|Routed|2025-04-16 13:15:41.0000000||Missed Yard Waste Pickup - 2500141148 - 3784 WESTERMAN ST|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 6:20PM|SW|C|492W|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 18:20:42.0000000|3098941.1300000000|13828956.5700000000|3784 WESTERMAN ST|HOUSTON|TX|77005|0681250280002|2025-04-16 18:15:41.0000000|GREENWAY / UPPER KIRBY AREA||SWTU118|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE||1st Friday|SW|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/16/2025 1:20:42||This is the second week my house has been skipped. I reported it last week and my case was closed but the waste was never picked up. There are 5 bags of yard waste sitting at the end of my driveway for more than two weeks.|Solid Waste Management 2500141147|2500141147|9603 CEDARHURST DR HOUSTON 77096|29.6768|-95.4684|Service Completed|2025-04-16 13:15:24.0000000|Apr 16 2025 4:47PM|SWM Escalation - 2500141147 - 9603 CEDARHURST DR|SWM Escalation|3 Working Days|Apr 21 2025 6:23PM|SW|C|531U|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-16 18:16:08.0000000|3089765.7500000000|13810564.0000000000|9603 CEDARHURST DR|HOUSTON||77096|0935900000010|2025-04-16 18:15:24.0000000|MEYERLAND AREA||SWTU101|TUESDAY|SW|SETU-B-07|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Can #573957 delivered on 4/16/25 by Supervisor Rey||NULL|Can #573957 delivered on 4/16/25 by Supervisor Rey 2500141146|33614-2500141146|4217 TIDWELL RD HOUSTON TX 77093|29.849|-95.3272|Service Completed|2025-04-16 13:15:18.0000000|Apr 17 2025 8:10PM|Fire Code Complaint - 33614-2500141146 - 4217 TIDWELL RD|Fire Code Complaint|4 Calendar Days|Apr 20 2025 6:17PM|NE|H|454B|Houston Fire Department|Fire Prevention|Fire Code Complaint|1|Resolved|2025-04-16 18:17:28.0000000|3132617.5000000000|13874516.0000000000|4217 TIDWELL RD|HOUSTON|TX|77093|1235460010001|2025-04-16 18:15:18.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU108|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|SR was closed in IPS.||they are cooking inside with a propane tank they will be closed until 4/18/2025|SR was closed in IPS. 2500141145|2500141145|116 NORTH ST HOUSTON 77009|29.785|-95.3715|Service Completed|2025-04-16 13:14:50.0000000|Apr 16 2025 3:54PM|Liaison Comm - 2500141145 - 116 NORTH ST|Liaison Comm|5 Working Days|Apr 23 2025 6:23PM|NW|H|493C|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 18:16:54.0000000|3119295.7500000000|13850831.0000000000|116 NORTH ST|HOUSTON||77009|0152150050010|2025-04-16 18:14:50.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||property manager calling to replace container lid on black container 116 North St unit 3 // 2500112576 customer calling back requesting container lid replacement please.|container department has been notified 2500141144|20521715-2500141144|7166 VALEVIEW DR HOUSTON TX 77072|29.6983|-95.6034|Routed - Integrated|2025-04-16 13:14:01.0000000||Fire Hydrant - 20521715-2500141144 - 12600 WISPWIND DR|Fire Hydrant|12 Calendar Days|Apr 28 2025 6:14PM|SW|F|528M|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-16 18:14:01.0000000|3046628.2500000000|13817136.0000000000|7166 VALEVIEW DR|HOUSTON|TX|77072|1117490000017|2025-04-16 18:14:01.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 08:20:48||+++ ADDRESS WARNING +++Entered Address: 12600 WISPWIND DRValidated Address: 7166 VALEVIEW DR - Address Id: 475077+++ ADDRESS WARNING +++Per Brandon Lee need W/O for replace a f/h. Texas 1 is needed.|Public Works 2500141143|20521716-2500141143|8707 RICHMOND AVE HOUSTON TX 77063|29.7288|-95.5173|Service Completed|2025-04-16 13:13:00.0000000|Apr 17 2025 12:27PM|Water Main Valve - 20521716-2500141143 - 8707 RICHMOND AVE|Water Main Valve|5 Calendar Days|Apr 21 2025 6:14PM|SW|F|490Y|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 18:14:03.0000000|3073653.7500000000|13828969.0000000000|8707 RICHMOND AVE|HOUSTON|TX|77063|0710340120009|2025-04-16 18:13:00.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:26:23 PM - Case # 20521716 -2500141143: Dear Custom||please make contact before arrival|4/17/2025 12:26:23 PM - Case # 20521716 -2500141143: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500141142|2500141142|2622 ALBANY ST HOUSTON 77006|29.7496|-95.3825|Service Completed|2025-04-16 13:12:08.0000000|Apr 17 2025 10:27AM|MAO General - 2500141142 - 2622 ALBANY ST|MAO General|14 Working Days|May 6 2025 6:13PM|NW|C|493P|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 18:13:32.0000000|3116212.2500000000|13837861.0000000000|2622 ALBANY ST|HOUSTON||77006|1211500010045|2025-04-16 18:12:08.0000000|MIDTOWN|Midtown MD|||NW|||NE|||NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||4/16/25Water Leak - 20499318-2500044833HPW Unfinished work since February 2025. MAO forwarded concern to HPW Council Liaison See timeline for details.MAO-CGHPW will be making contact with the customer MAO-JR|Neighborhoods 2500141141|2500141141|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-16 13:12:06.0000000|Apr 16 2025 3:28PM|MAO General - 2500141141 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 6 2025 6:12PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 18:12:12.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-16 18:12:06.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||Constituent called and left message. Cl returned phone call but didn't get an answer. CL left a VM.|Neighborhoods 2500141140|20521718-2500141140|9626 FANNIN STA W HOUSTON TX 77045|29.6672|-95.4012|Service Completed|2025-04-16 13:11:28.0000000|Apr 16 2025 2:11PM|Water Service - 20521718-2500141140 - 9626 FANNIN STA W|Water Service|2 Calendar Days|Apr 18 2025 6:16PM|SW|K|532Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 18:16:44.0000000|3111202.2400000000|13807713.5500000000|9626 FANNIN STA W|HOUSTON|TX|77045|1317790070001|2025-04-16 18:11:28.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 2:10:25 PM - Case # 20521718 -2500141140: Dear Custome||Whole Neighborhood - 255+ homes - have no water at all. Started at 12:50pm|4/16/2025 2:10:25 PM - Case # 20521718 -2500141140: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141139|20521717-2500141139|7902 SHOTWELL ST HOUSTON TX 77016|29.8321|-95.313|Service Completed|2025-04-16 13:11:27.0000000|Apr 16 2025 2:16PM|Water Leak - 20521717-2500141139 - 7900 SHOTWELL ST|Water Leak|10 Calendar Days|Apr 26 2025 6:14PM|NE|B|454L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 18:14:24.0000000|3137370.7500000000|13868554.0000000000|7902 SHOTWELL ST|HOUSTON|TX|77016|1465370010001|2025-04-16 18:11:27.0000000|TRINITY / HOUSTON GARDENS||NETU113|TUESDAY|NE|NWTU-A-01|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:15:49 PM - Case # 20521717 -2500141139: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 7900 SHOTWELL STValidated Address: 7902 SHOTWELL ST - Address Id: 1845503+++ ADDRESS WARNING +++7900 shotwell|4/16/2025 2:15:49 PM - Case # 20521717 -2500141139: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141138|2500141138|7046 THRUSH DR HOUSTON TX 77087|29.6674|-95.3025|Service Completed|2025-04-16 13:11:19.0000000|Apr 17 2025 8:01AM|Missed Recycling Pickup - 2500141138 - 7046 THRUSH DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 6:12PM|SE|I|534Z|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 18:12:36.0000000|3142509.2500000000|13808763.0000000000|7046 THRUSH DR|HOUSTON|TX|77087|0741530140012|2025-04-16 18:11:19.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||pls come back /several recycling skipped|Completed by Shawn Fields. Notes: serviced 2500141137|2500141137|5501 PINEMONT DR HOUSTON TX 77092|29.8408|-95.4698|Service Completed|2025-04-16 13:10:36.0000000|Apr 17 2025 2:07PM|Building Code Violation - 2500141137 - 5501 PINEMONT DR|Building Code Violation|7 Calendar Days|Apr 23 2025 6:15PM|NW|C|451G|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 18:15:23.0000000|3087504.2500000000|13870136.0000000000|5501 PINEMONT DR|HOUSTON|TX|77092|0302300070013|2025-04-16 18:10:36.0000000|CENTRAL NORTHWEST||NWTH103|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I31 and I37 on-site visit for construction||Caller states unpermitted construction/remodeling is being done as well as unpermitted auto body shop and mechanic shop (oil leaking all over property)|Inspector site visit I31 and I37 on-site visit for construction without permits at 5501 Pinemont Dr the gate was locked. From the city right away we observed metal buildings on the property that exceed 10x12 in size and have no permits on file. Addition 2500141136|2500141136|13405 EAST FWY HOUSTON TX 77015|29.7719|-95.186|Routed|2025-04-16 13:10:05.0000000||Dead Animal Collection - 2500141136 - 13405 EAST FWY|Dead Animal Collection|4 Calendar Days|Apr 20 2025 6:11PM|NE|E|497E|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 18:11:44.0000000|3178234.2500000000|13847945.0000000000|13405 EAST FWY|HOUSTON|TX|77015|1204660010001|2025-04-16 18:10:05.0000000|NORTHSHORE||NETH107|THURSDAY|NE|NETH-A-07|THURSDAY-A|NE|S|1st Monday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Dead Animal Collection 4/16/2025 1:11:44||NULL|Solid Waste Management 2500141134|2500141134|9922 VALLEY SUN DR HOUSTON TX 77078|29.8497|-95.2402|Routed|2025-04-16 13:09:16.0000000||Parking Violation - 2500141134 - 9922 VALLEY SUN DR|Parking Violation|19 Calendar Days|May 5 2025 6:10PM|NE|B|456A|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 18:10:54.0000000|3160173.2500000000|13875640.0000000000|9922 VALLEY SUN DR|HOUSTON|TX|77078|1031790000020|2025-04-16 18:09:16.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Parking Violation 4/16/2025 1:10:54 PM||9922 and 9915 valley sun2 trucks|Parking Management 2500141133|2500141133|24119 GLENGYLE CT HOUSTON TX 77336|30.0213|-95.1195|Routed|2025-04-16 13:09:12.0000000||Missed Yard Waste Pickup - 2500141133 - 24119 GLENGYLE CT|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 6:10PM|GNEHSA|E|338Q|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 18:10:16.0000000|3196324.0000000000|13939256.0000000000|24119 GLENGYLE CT|HOUSTON|TX|77336|0842100000018|2025-04-16 18:09:12.0000000|LAKE HOUSTON||NETU109|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Yard Waste Pickup 4/16/2025 1:||NULL|Solid Waste Management 2500141132|12696983-2500141132|101 N CRAWFORD ST HOUSTON TX 77002|29.7612|-95.354|Routed - Integrated|2025-04-16 13:08:59.0000000||Traffic Signs - 12696983-2500141132 - 73 N CRAWFORD ST|Traffic Signs|14 Working Days|May 6 2025 6:16PM|NW|H|493M|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 18:16:58.0000000|3125175.5000000000|13842270.0000000000|101 N CRAWFORD ST|HOUSTON|TX|77002|1399370010001|2025-04-16 18:08:59.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:33:45||+++ ADDRESS WARNING +++Entered Address: 73 N CRAWFORD STValidated Address: 101 N CRAWFORD ST - Address Id: 777+++ ADDRESS WARNING +++Crawford St Ruiz St east bound of ruiz st|Public Works 2500141131|12696979-2500141131|5501 LAVENDER ST HOUSTON TX 77026|29.8098|-95.3207|Routed - Integrated|2025-04-16 13:08:43.0000000||Traffic Signs - 12696979-2500141131 - 5001 N LOOP FWY|Traffic Signs|14 Working Days|May 6 2025 6:11PM|NE|B|454U|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 18:11:47.0000000|3135024.0000000000|13860381.0000000000|5501 LAVENDER ST|HOUSTON|TX|77026|0651290640497|2025-04-16 18:08:43.0000000|KASHMERE GARDENS||NETH111|THURSDAY|NE|NWTH-A-06|THURSDAY-A|NW|S|2nd Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:17:38||+++ ADDRESS WARNING +++Entered Address: 5001 N LOOP FWYValidated Address: 5501 LAVENDER ST - Address Id: 171380+++ ADDRESS WARNING +++Lavender St N Loop E Fwy south bound on lavender.|Public Works 2500141130|2500141130|1814 NORTHWOOD ST HOUSTON TX 77009|29.8074|-95.3784|Service Completed|2025-04-16 13:08:19.0000000|Apr 17 2025 1:54PM|Dead Animal Collection - 2500141130 - 1808 Northwood St|Dead Animal Collection|4 Calendar Days|Apr 20 2025 6:08PM|NW|H|453T|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 18:08:19.0000000|3116844.0000000000|13858903.0000000000|1814 NORTHWOOD ST|HOUSTON|TX|77009|0400610000012|2025-04-16 18:08:19.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-06|THURSDAY-A|NW|S|1st Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: CAT COLLECTED||+++ ADDRESS Warning +++Entered Address: 1808 Northwood StValidated Address: 1814 NORTHWOOD ST - Address Id: 1852470+++ ADDRESS Warning +++Dead rotting animal in the drainage ditch right off of the side of the road|Completed by Samuel Gallegos. Notes: CAT COLLECTED 2500141129|307183-2500141129|601 ROUSE ST HOUSTON TX 77020|29.7781|-95.305|Routed - Integrated|2025-04-16 13:08:18.0000000||Nuisance On Property - 307183-2500141129 - 601 ROUSE ST|Nuisance On Property|180 Working Days|Jan 6 2026 7:09PM|NE|H|494H|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 18:09:54.0000000|3140449.7500000000|13848991.0000000000|601 ROUSE ST|HOUSTON|TX|77020|0120710000001|2025-04-16 18:08:18.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Nuisance On Property 4/16/2025 1:09:54||in the alley in the back fence the weeds are very high|Neighborhoods 2500141128|2500141128|7635 BURNING HILLS DR HOUSTON TX 77071|29.6689|-95.5122|Routed|2025-04-16 13:08:02.0000000||Parking Violation - 2500141128 - 7635 BURNING HILLS DR|Parking Violation|19 Calendar Days|May 5 2025 6:09PM|SW|K|530Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 18:09:20.0000000|3075946.7500000000|13807279.0000000000|7635 BURNING HILLS DR|HOUSTON|TX|77071|1010260000027|2025-04-16 18:08:02.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Parking Violation 4/16/2025 1:09:20 PM||18 wheeler flat bed has been parked in the street7635 burning hills|Parking Management 2500141127|307184-2500141127|9923 VALLEY SUN DR HOUSTON TX 77078|29.8501|-95.2401|Routed - Integrated|2025-04-16 13:07:53.0000000||Nuisance On Property - 307184-2500141127 - 9923 VALLEY SUN DR|Nuisance On Property|180 Working Days|Jan 6 2026 7:09PM|NE|B|456A|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 18:09:08.0000000|3160176.7500000000|13875810.0000000000|9923 VALLEY SUN DR|HOUSTON|TX|77078|1031790000009|2025-04-16 18:07:53.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Nuisance On Property 4/16/2025 1:09:08 PM||vacant home with high weeds|Neighborhoods 2500141126|2500141126|3430 TIDEWATER DR HOUSTON TX 77045|29.6353|-95.429|Routed|2025-04-16 13:07:53.0000000||Container Repair - 2500141126 - 3430 TIDEWATER DR|Container Repair|10 Calendar Days|Apr 26 2025 6:10PM|SW|K|572K|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 18:10:16.0000000|3102707.0000000000|13795849.0000000000|3430 TIDEWATER DR|HOUSTON|TX|77045|1050590000029|2025-04-16 18:07:53.0000000|CENTRAL SOUTHWEST||SWFR117|FRIDAY|SW|SWFR-B-04|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Repair 4/16/2025 1:10:1||damaged that has been replaced needs to be picked up|Solid Waste Management 2500141124|12696980-2500141124|1312 HALPERN ST HOUSTON TX 77009|29.788|-95.3541|Routed - Integrated|2025-04-16 13:07:48.0000000||Traffic Signs - 12696980-2500141124 - 1398 HALPERN ST|Traffic Signs|14 Working Days|May 6 2025 6:11PM|NE|H|493D|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 18:11:36.0000000|3124717.7500000000|13852063.0000000000|1312 HALPERN ST|HOUSTON|TX|77009|1356060010001|2025-04-16 18:07:48.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:29:32||+++ ADDRESS WARNING +++Entered Address: 1398 HALPERN STValidated Address: 1312 HALPERN ST - Address Id: 3020744+++ ADDRESS WARNING +++Halpern St Chapman St street sing missing (southbound)|Public Works 2500141123|20521714-2500141123|10828 ALMEDA PARK DR HOUSTON TX 77045|29.6631|-95.4009|Service Completed|2025-04-16 13:07:42.0000000|Apr 16 2025 2:12PM|Water Service - 20521714-2500141123 - 10828 Almeda Park Dr|Water Service|2 Calendar Days|Apr 18 2025 6:07PM|SW|K|532Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 18:07:42.0000000|3111322.0000000000|13806230.0000000000|10828 ALMEDA PARK DR|HOUSTON|TX|77045|1262150010017|2025-04-16 18:07:42.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/16/2025 2:11:01 PM - Case # 20521714 -2500141123: Dear Custome||No water from inside the house at 1:00pm CST.Water has been turned off|4/16/2025 2:11:01 PM - Case # 20521714 -2500141123: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141122|2500141122|5703 SCHULER ST HOUSTON TX 77007|29.7723|-95.4195|Service Completed - Further Actions|2025-04-16 13:07:34.0000000|Apr 16 2025 2:06PM|PW CIP Project - 2500141122 - 5703 SCHULER ST|PW CIP Project|5 Working Days|Apr 23 2025 6:18PM|NW|C|492G|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-16 18:11:41.0000000|3104208.7500000000|13845752.0000000000|5703 SCHULER ST|HOUSTON|TX|77007|1348100010003|2025-04-16 18:07:34.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Not Cp related but an email was sent to METRO to follow up with||contractors handle by metro are close down street (Washington Ave from birdcall to south could not get on to Knox st) due to construction and its making it hard for citizens to get out of the neighborhood citizen need some help from the city 7132524425 th|Not Cp related but an email was sent to METRO to follow up with citizen as soon as possible. 2500141121|2500141121||29.7584|-95.3698|Service Completed - Further Actions|2025-04-16 13:07:28.0000000|Apr 16 2025 2:54PM|MYR Correspondence - 2500141121|MYR Correspondence|7 Calendar Days|Apr 23 2025 6:07PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 18:07:45.0000000|0|0|||||none|2025-04-16 18:07:28.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Referred to Scheduling||Scheduling Request: E-mail invitation requesting Mayor attend reception with Jamie Dimon on April 17 2025|Referred to Scheduling 2500141120|12696981-2500141120|3212 MILBURN ST HOUSTON TX 77021|29.7082|-95.3734|Routed - Integrated|2025-04-16 13:07:13.0000000||Traffic Signs - 12696981-2500141120 - 3212 MILBURN ST|Traffic Signs|14 Working Days|May 6 2025 6:11PM|SE|D|533F|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 18:11:09.0000000|3119542.5000000000|13822890.0000000000|3212 MILBURN ST|HOUSTON|TX|77021|0611320480005|2025-04-16 18:07:13.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:29:38||Medical clinic : UT HEALTH|Public Works 2500141119|20521712-2500141119|9421 HEATHERSIDE ST HOUSTON TX 77016|29.8476|-95.3151|Service Completed|2025-04-16 13:06:09.0000000|Apr 17 2025 4:49PM|Water Leak - 20521712-2500141119 - 9421 HEATHERSIDE ST|Water Leak|10 Calendar Days|Apr 26 2025 6:06PM|NE|B|454C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 18:06:54.0000000|3136439.5000000000|13874130.0000000000|9421 HEATHERSIDE ST|HOUSTON|TX|77016|0700540030006|2025-04-16 18:06:09.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:48:06 PM - Case # 20521712 -2500141119: All investig||NULL|4/17/2025 4:48:06 PM - Case # 20521712 -2500141119: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141118|2500141118|605 ROUSE ST HOUSTON TX 77020|29.778|-95.305|Routed|2025-04-16 13:05:48.0000000||Water Meter - 2500141118 - 605 ROUSE ST|Water Meter|14 Calendar Days|Apr 30 2025 6:06PM|NE|H|494H|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 18:06:49.0000000|3140451.5000000000|13848928.0000000000|605 ROUSE ST|HOUSTON|TX|77020|0120710000004|2025-04-16 18:05:48.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Water Meter 4/16/2025 1:06:49 PM||NULL|Public Works 2500141117|12696982-2500141117|6911 AVENUE Q HOUSTON TX 77011|29.7472|-95.2993|Routed - Integrated|2025-04-16 13:05:18.0000000||Traffic Signs - 12696982-2500141117 - 6911 AVENUE Q|Traffic Signs|14 Working Days|May 6 2025 6:10PM|NE|I|494V|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 18:10:10.0000000|3142616.2500000000|13837809.0000000000|6911 AVENUE Q|HOUSTON|TX|77011|0390790000019|2025-04-16 18:05:18.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:31:40||CITIZEN IS WANTING THE THRU TRUCK SIGN POSTED/ States truck can use 75th st. States trucks is damaging the street and creating potholes. Citizen would like someone to make contact.|Public Works 2500141116|20521713-2500141116|3214 AVALON PL HOUSTON TX 77019|29.7464|-95.4236|Service Completed|2025-04-16 13:04:47.0000000|Apr 16 2025 3:06PM|Water Leak - 20521713-2500141116 - 3214 AVALON PL|Water Leak|10 Calendar Days|Apr 26 2025 6:06PM|NW|G|492P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 18:06:02.0000000|3103202.0000000000|13836291.0000000000|3214 AVALON PL|HOUSTON|TX|77019|0601450000015|2025-04-16 18:04:47.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:05:31 PM - Case # 20521713 -2500141116: An investiga||receiving a high water bill and meter is full of water.|4/16/2025 3:05:31 PM - Case # 20521713 -2500141116: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141115|2500141115|6203 WINFIELD RD HOUSTON TX 77050|29.8996|-95.2978|Routed|2025-04-16 13:04:25.0000000||Missed Garbage Pickup - 2500141115 - 6203 WINFIELD RD|Missed Garbage Pickup|4 Working Days|Apr 22 2025 6:05PM|NE|B|415J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 18:05:16.0000000|3141335.0000000000|13893194.0000000000|6203 WINFIELD RD|HOUSTON|TX|77050|0941400000024|2025-04-16 18:04:25.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Garbage Pickup 4/16/2025 1||NULL|Solid Waste Management 2500141114|2500141114|13736 W CANCUN DR HOUSTON TX 77045|29.6298|-95.4561|Routed|2025-04-16 13:04:14.0000000||Container Repair - 2500141114 - 13736 W CANCUN DR|Container Repair|10 Calendar Days|Apr 26 2025 6:06PM|SW|K|571M|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 18:06:08.0000000|3094163.0000000000|13793577.0000000000|13736 W CANCUN DR|HOUSTON|TX|77045|1248070020019|2025-04-16 18:04:14.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Container Repair 4/16/2025 1:06:08 PM||NULL|Solid Waste Management 2500141113|20521710-2500141113|6028 AIRPORT BLVD HOUSTON TX 77048|29.6449|-95.3243|Service Completed|2025-04-16 13:02:45.0000000|Apr 17 2025 11:10AM|Water Service - 20521710-2500141113 - 6015 AIRPORT BLVD|Water Service|2 Calendar Days|Apr 18 2025 6:03PM|SE|D|574F|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 18:03:47.0000000|3135976.7500000000|13800243.0000000000|6028 AIRPORT BLVD|HOUSTON|TX|77048|0750530070009|2025-04-16 18:02:45.0000000|MINNETEX||||SE|||SE|||SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:08:52 AM - Case # 20521710 -2500141113: Dear Custom||+++ ADDRESS WARNING +++Entered Address: 6015 AIRPORT BLVDValidated Address: 6028 AIRPORT BLVD - Address Id: 1854843+++ ADDRESS WARNING +++neighbor has a leak causing me low water pressure|4/17/2025 11:08:52 AM - Case # 20521710 -2500141113: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500141112|2500141112|11106 N HOUSTON ROSSLYN RD HOUSTON TX 77088|29.8905|-95.4946|Routed|2025-04-16 13:02:16.0000000||Trash Dumping or Illegal Dumpsite - 2500141112 - 10669 N HOUSTON ROSSLYN RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 6:02PM|NW|A|411J|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 18:02:16.0000000|3079206.2500000000|13887944.0000000000|11106 N HOUSTON ROSSLYN RD|HOUSTON|TX|77088|0420890000171|2025-04-16 18:02:16.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Chanta Arbor created Trash Dumping or Illegal Dumpsite 4/16/202||+++ ADDRESS WARNING +++Entered Address: 10669 N HOUSTON ROSSLYN RDValidated Address: 11106 N HOUSTON ROSSLYN RD - Address Id: 514408+++ ADDRESS WARNING +++Piles of mixed debris dumped down the entire street.|Solid Waste Management 2500141111|2500141111|8508 LENORE ST HOUSTON TX 77017|29.6827|-95.2546|Routed|2025-04-16 13:01:40.0000000||Missed Garbage Pickup - 2500141111 - 8508 LENORE ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 6:02PM|SE|I|535V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 18:02:46.0000000|3157543.7500000000|13814811.0000000000|8508 LENORE ST|HOUSTON|TX|77017|0591810050004|2025-04-16 18:01:40.0000000|MEADOWBROOK / ALLENDALE||SEMO119|MONDAY|SE|SEMO-B-09|MONDAY-B|SE|S|1st Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Garbage Pickup 4/16/2025 1:02:46 P||Black bin needs serviced|Solid Waste Management 2500141110|2500141110|7616 APPLETON ST HOUSTON TX 77022|29.8309|-95.3674|Routed|2025-04-16 13:00:49.0000000||Container Repair - 2500141110 - 7616 APPLETON ST|Container Repair|10 Calendar Days|Apr 26 2025 6:04PM|NE|H|453L|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 18:04:47.0000000|3120062.2500000000|13867537.0000000000|7616 APPLETON ST|HOUSTON|TX|77022|0710210020007|2025-04-16 18:00:49.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Container Repair 4/16/2025 1:04:47 PM||3265 1400 16677616 appleton|Solid Waste Management 2500141108|20521711-2500141108|814 BROAD RIPPLE DR HOUSTON TX 77336|30.0228|-95.1052|Service Completed|2025-04-16 12:59:42.0000000|Apr 16 2025 3:17PM|Water Service - 20521711-2500141108 - 814 Broad Ripple Dr|Water Service|2 Calendar Days|Apr 18 2025 5:59PM|GNEHSA|E|338M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 17:59:42.0000000|3200846.0000000000|13939967.0000000000|814 BROAD RIPPLE DR|HOUSTON|TX|77336|0904560000609|2025-04-16 17:59:42.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/16/2025 3:16:20 PM - Case # 20521711 -2500141108: Investigatio||For 3 days now the water has been off and on throughout the day with no explanation or warning.|4/16/2025 3:16:20 PM - Case # 20521711 -2500141108: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500141107|2500141107|10801 SABO RD HOUSTON TX 77089|29.6145|-95.2224|Service Completed|2025-04-16 12:59:35.0000000|Apr 16 2025 4:38PM|Dead Animal Collection - 2500141107 - 10801 Sabo Rd|Dead Animal Collection|4 Calendar Days|Apr 20 2025 5:59PM|SE|D|576T|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 17:59:35.0000000|3168542.5000000000|13790369.0000000000|10801 SABO RD|HOUSTON|TX|77089|1174460010004|2025-04-16 17:59:35.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||Dead cat on Sabo Rd just before White Clover going NW|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500141106|2500141106|3706 NOAH ST HOUSTON TX 77021|29.6848|-95.3694|Routed|2025-04-16 12:59:31.0000000||Missed Recycling Pickup - 2500141106 - 3706 NOAH ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 6:00PM|SE|D|533Q|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 18:00:04.0000000|3121069.0000000000|13814422.0000000000|3706 NOAH ST|HOUSTON|TX|77021|0741510370013|2025-04-16 17:59:31.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Missed Recycling Pickup 4/16/2025 1:00:0||7178789608|Solid Waste Management 2500141105|12696978-2500141105|14117 ALMEDA SCHOOL RD HOUSTON TX 77047|29.6028|-95.4173|Service Completed|2025-04-16 12:58:33.0000000|Apr 17 2025 1:03PM|Street Condition - 12696978-2500141105 - 14117 ALMEDA SCHOOL RD|Street Condition|30 Calendar Days|May 16 2025 5:59PM|SW|K|572Y|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 17:59:22.0000000|3106835.4700000000|13784205.7400000000|14117 ALMEDA SCHOOL RD|HOUSTON|TX|77047|0042070190031|2025-04-16 17:58:33.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW||4th Thursday|SW||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||FROM ANDERSON ROAD TO FELLOWS ROAD|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :This Service Request is a duplicate of Case #Id 2500128881 2500141104|2500141104|2909 ARGONNE ST HOUSTON TX 77098|29.7398|-95.4173|Routed|2025-04-16 12:58:18.0000000||Missed Recycling Pickup - 2500141104 - 2909 ARGONNE ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 6:03PM|SW|C|492U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 18:03:22.0000000|3105250.8500000000|13833933.5400000000|2909 ARGONNE ST|HOUSTON|TX|77098|1270100010004|2025-04-16 17:58:18.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW||1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/16/2025 1:03:22 P||Whole block was missed|Solid Waste Management 2500141103|2500141103|3719 ELGIN ST HOUSTON TX 77004|29.7282|-95.3471|Compliance Achieved|2025-04-16 12:57:11.0000000|Apr 17 2025 1:32PM|Health Code - 2500141103 - 3719 ELGIN ST|Health Code|55 Calendar Days|Jun 10 2025 5:58PM|SE|D|494W|Health|Environmental Health|Health Code|1|Resolved|2025-04-16 17:58:51.0000000|3127655.7500000000|13830439.0000000000|3719 ELGIN ST|HOUSTON|TX|77004|1412060010001|2025-04-16 17:57:11.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|HLT HealthCode|FULL|55 Calendar Days|Email|2025-04-20 11:15:04.1430000|Health||FW: Formal Claim Regarding Pest Infestation and Uninhabitable Living ConditionsTo Whom It May Concern I am submitting this formal claim due to a serious pest infestation in my unit that has made my living space uninhabitable.I informed the leasing office m|Health 2500141102|20521708-2500141102|6011 W AIRPORT BLVD HOUSTON TX 77035|29.6441|-95.4962|Routed - Integrated|2025-04-16 12:57:06.0000000||Water Leak - 20521708-2500141102 - 6011 W AIRPORT BLVD|Water Leak|10 Calendar Days|Apr 26 2025 5:58PM|SW|K|570H|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 17:58:12.0000000|3081273.0000000000|13798390.0000000000|6011 W AIRPORT BLVD|HOUSTON|TX|77035|0871520000008|2025-04-16 17:57:06.0000000|WESTBURY||SWTH108|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|2nd Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 12:18:56||affecting water pressure too|Public Works 2500141100|2500141100|1475 W GRAY ST HOUSTON TX 77019|29.7529|-95.3997|Service Completed|2025-04-16 12:55:38.0000000|Apr 16 2025 12:56PM|MOPD Disability Office - 2500141100 - 1475 W GRAY ST|MOPD Disability Office|30 Calendar Days|May 16 2025 5:55PM|NW|C|492R|Mayor Office|People With Disabilities|MOPD Disability Office|1|Resolved|2025-04-16 17:55:43.0000000|3110693.0000000000|13838867.0000000000|1475 W GRAY ST|HOUSTON|TX|77019|0442320000007|2025-04-16 17:55:38.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE|MYR MOPD|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Connected with Kimberly||Neighbor on the other side of the street is getting their sidewalk repaired through the PAR program and she was wanting to know if they are going to do the curb as well. Also inquired about filling out an application on behalf of disabled neighbors|Connected with Kimberly 2500141099|12696977-2500141099|17119 LOCH RAVEN LN HOUSTON TX 77060|29.9476|-95.392|Service Completed|2025-04-16 12:55:33.0000000|Apr 17 2025 7:05AM|Drainage - 12696977-2500141099 - 17127 LOCH RAVEN LN|Drainage|30 Calendar Days|May 16 2025 5:57PM|NE|B|373N|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-16 17:57:26.0000000|3110893.0000000000|13909756.0000000000|17119 LOCH RAVEN LN|HOUSTON|TX|77060|1127760000063|2025-04-16 17:55:33.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|NEMO120|MONDAY|NE|NWMO-B-10|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 05.Drainage system properly performing by convey||+++ ADDRESS WARNING +++Entered Address: 17127 LOCH RAVEN LNValidated Address: 17119 LOCH RAVEN LN - Address Id: 325258+++ ADDRESS WARNING +++across the street in front of the Fire Hydrant - water does not drain when it rains.|Resolution :05.Drainage system properly performing by conveying/clearing runoff as intended no action requiredClose Comments :Investigation completed 2500141098|2500141098||29.7584|-95.3698|Service Completed|2025-04-16 12:54:58.0000000|Apr 16 2025 12:56PM|MYR Correspondence - 2500141098|MYR Correspondence|7 Calendar Days|Apr 23 2025 5:55PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 17:55:15.0000000|0|0|||||none|2025-04-16 17:54:58.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|replied copied sch||Scheduling Request: E-mail invitation requesting Mayor speak at the North American SAF Conference on May 9 2025|replied copied sch 2500141097|2500141097|211 DETERING ST HOUSTON TX 77007|29.7647|-95.4165|Routed|2025-04-16 12:54:52.0000000||Parking Violation - 2500141097 - 211 DETERING ST|Parking Violation|19 Calendar Days|May 5 2025 5:56PM|NW|C|492L|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 17:56:54.0000000|3105253.0000000000|13843016.0000000000|211 DETERING ST|HOUSTON|TX|77007|1213170010003|2025-04-16 17:54:52.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Parking Violation 4/16/2025 12:56:54 PM||211 DETERING ST black car is on lacy st.|Parking Management 2500141096|2500141096|7206 WOODLONG DR HOUSTON TX 77088|29.8745|-95.4816|Service Completed|2025-04-16 12:54:17.0000000|Apr 18 2025 8:55AM|Missed Garbage Pickup - 2500141096 - 7206 WOODLONG DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:56PM|NW|A|411T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:56:13.0000000|3083408.0000000000|13882294.0000000000|7206 WOODLONG DR|HOUSTON|TX|77088|1000480000031|2025-04-16 17:54:17.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per TW 4/17/25||2 missed collection in 3 weeks|Serviced per TW 4/17/25 2500141095|307182-2500141095|115 RAVENHEAD DR HOUSTON TX 77034|29.6471|-95.2157|Routed - Integrated|2025-04-16 12:53:45.0000000||Nuisance On Property - 307182-2500141095 - 115 RAVENHEAD DR|Nuisance On Property|180 Working Days|Jan 6 2026 6:54PM|SE|E|576G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 17:54:23.0000000|3170304.2500000000|13802254.0000000000|115 RAVENHEAD DR|HOUSTON|TX|77034|0960270000025|2025-04-16 17:53:45.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Nuisance On Property 4/16/2025 12:54:23 P||trash on property|Neighborhoods 2500141094|2500141094|6107 IRISH HILL DR HOUSTON TX 77053|29.5993|-95.4757|Routed|2025-04-16 12:53:20.0000000||Missed Garbage Pickup - 2500141094 - 6107 Irish Hill Dr|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:53PM|SW|K|571X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 17:53:20.0000000|3088285.2500000000|13782328.0000000000|6107 IRISH HILL DR|HOUSTON|TX|77053|6200010082600907|2025-04-16 17:53:20.0000000|FORT BEND HOUSTON||SWFR123B|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB Customer name: Jennifer Moore||I have put in several requests for a new trash bin. The current one was damaged. I have been taking my trash to the local dumpster for weeks. Can someone please assist me? I have a disabled parent residing in the residence and this would help greatly.|Solid Waste Management 2500141093|2500141093|103 WARRENTON DR HOUSTON TX 77024|29.7552|-95.5434|Routed|2025-04-16 12:52:22.0000000||Water/Sewer/Drainage Billing - 2500141093 - 103 WARRENTON DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 5:53PM|NW|G|490N|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-16 17:53:21.0000000|3065114.7500000000|13838351.0000000000|103 WARRENTON DR|HOUSTON|TX|77024|0925410000007|2025-04-16 17:52:22.0000000|MEMORIAL||||NW|||NW|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 25276956176 - Citizen states bill has increased significantly. Plesase check for leak or meter inaccuracy. 01065455-BA-0.625|Public Works 2500141092|2500141092|702 W 32ND ST HOUSTON TX 77018|29.8166|-95.4119|Service Completed - Further Actions|2025-04-16 12:52:22.0000000|Apr 18 2025 8:59AM|Missed Garbage Pickup - 2500141092 - 702 W 32ND ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:57PM|NW|C|452Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:57:23.0000000|3106112.6900000000|13861901.7700000000|702 W 32ND ST|HOUSTON|TX|77018|0660450180001|2025-04-16 17:52:22.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE||3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|can not out per TW 4/17/25||My house was missed in yesterday's pick up. My neighbors' trash was picked up. Mine was not and was timely put on the corn|can not out per TW 4/17/25 2500141091|2500141091|5802 GREEN FALLS DR HOUSTON TX 77088|29.8834|-95.4742|Service Completed|2025-04-16 12:52:13.0000000|Apr 17 2025 8:30AM|Missed Garbage Pickup - 2500141091 - 5802 GREEN FALLS DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:52PM|NW|A|411Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:52:55.0000000|3085656.0000000000|13885582.0000000000|5802 GREEN FALLS DR|HOUSTON|TX|77088|1040260000039|2025-04-16 17:52:13.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|No service can not out pic in rubicon 4/15/25||5802 Green Falls Dr: citizen trash is full and has not been serviced. if we can please have department return. it has been 2 weeks since container has been serviced|No service can not out pic in rubicon 4/15/25 2500141090|20521707-2500141090|12511 AUTUMN LEAF LN HOUSTON TX 77072|29.6941|-95.6005|Service Completed|2025-04-16 12:52:12.0000000|Apr 16 2025 2:46PM|Water Service - 20521707-2500141090 - 12511 AUTUMN LEAF LN|Water Service|2 Calendar Days|Apr 18 2025 5:52PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 17:52:38.0000000|3047643.7500000000|13815582.0000000000|12511 AUTUMN LEAF LN|HOUSTON|TX|77072|1146060030005|2025-04-16 17:52:12.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:45:04 PM - Case # 20521707 -2500141090: Dear Custome||NULL|4/16/2025 2:45:04 PM - Case # 20521707 -2500141090: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141088|221238-2500141088|17126 LOCH RAVEN LN HOUSTON TX 77060|29.9481|-95.3919|Routed - Integrated|2025-04-16 12:51:15.0000000||Tree Trim - 221238-2500141088 - 17236 LOCH RAVEN LN|Tree Trim|75 Calendar Days|Jun 30 2025 5:53PM|NE|B|373N|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-16 17:53:56.0000000|3111039.5000000000|13909872.0000000000|17126 LOCH RAVEN LN|HOUSTON|TX|77060|1127770000001|2025-04-16 17:51:15.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|NEMO120|MONDAY|NE|NWMO-B-10|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Tree Trim 4/16/2025 12:53:56 PM||+++ ADDRESS WARNING +++Entered Address: 17236 LOCH RAVEN LNValidated Address: 17126 LOCH RAVEN LN - Address Id: 356591+++ ADDRESS WARNING +++|Parks and Recreation 2500141087|12696976-2500141087|6411 FANNIN ST HOUSTON TX 77030|29.7141|-95.3962|Service Completed|2025-04-16 12:50:31.0000000|Apr 16 2025 1:05PM|Street Hazard - 12696976-2500141087 - 6411 Fannin St|Street Hazard|10 Calendar Days|Apr 26 2025 5:50PM|SW|D|533A|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 17:50:31.0000000|3112257.0000000000|13824794.0000000000|6411 FANNIN ST|HOUSTON|TX|77030|1368420010001|2025-04-16 17:50:31.0000000|MEDICAL CENTER AREA|Greater Southeast MD|||SW|||SE|||SW||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 56.No action required ... ... Close Comments : ... This||Beginning a month or so ago every morning around 7:15 am a Metro Truck has been parking on Fannin Street at 6411 Fannin front of the Memorial Hermann Medical Plaza building blocking medical center traffic at the height of the morning rush hour. It now ta|Resolution :56.No action required Close Comments :This will need to go to Houston police for traffic control issue. 2500141086|2500141086|11519 SAGEHOLLOW LN HOUSTON 77089|29.5996|-95.2138|Routed|2025-04-16 12:49:05.0000000||SWM Escalation - 2500141086 - 11519 SAGEHOLLOW LN|SWM Escalation|3 Working Days|Apr 21 2025 5:56PM|SE|D|576Y|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 17:49:32.0000000|3171471.0000000000|13785024.0000000000|11519 SAGEHOLLOW LN|HOUSTON||77089|0974570000005|2025-04-16 17:49:05.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE|S|2nd Thursday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/16/2025 12:49:32 PM||076612701052115 sage hollow ln|Solid Waste Management 2500141085|20521706-2500141085|4003 JULIET ST HOUSTON TX 77087|29.6991|-95.3129|Service Completed|2025-04-16 12:48:53.0000000|Apr 16 2025 3:38PM|Water Service - 20521706-2500141085 - 4003 JULIET ST|Water Service|2 Calendar Days|Apr 18 2025 5:49PM|SE|I|534L|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 17:49:51.0000000|3138845.5000000000|13820170.0000000000|4003 JULIET ST|HOUSTON|TX|77087|0760620150030|2025-04-16 17:48:53.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:38:16 PM - Case # 20521706 -2500141085: All investig||NULL|4/16/2025 3:38:16 PM - Case # 20521706 -2500141085: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141084|2500141084|11011 LANDSBURY CIR HOUSTON TX 77099|29.6596|-95.5743|Service Completed|2025-04-16 12:48:52.0000000|Apr 17 2025 6:48AM|Missed Garbage Pickup - 2500141084 - 11036 LANDSBURY CIR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:49PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:49:39.0000000|3056342.5000000000|13803378.0000000000|11011 LANDSBURY CIR|HOUSTON|TX|77099|1126790000020|2025-04-16 17:48:52.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||+++ ADDRESS WARNING +++Entered Address: 11036 LANDSBURY CIRValidated Address: 11011 LANDSBURY CIR - Address Id: 1019122+++ ADDRESS WARNING +++entire street was not service.|Driver Robinson serviced area on 4/16/25 2500141083|2500141083|12777 ASHFORD POINT DR HOUSTON TX 77082|29.7192|-95.6085|Routed|2025-04-16 12:48:10.0000000||Health Code - 2500141083 - 12777 ASHFORD POINT DR|Health Code|55 Calendar Days|Jun 10 2025 5:53PM|SW|F|528D|Health|Environmental Health|Health Code|0|Active|2025-04-16 17:53:04.0000000|3044851.2500000000|13824661.0000000000|12777 ASHFORD POINT DR|HOUSTON|TX|77082|1152040000011|2025-04-16 17:48:10.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Text message sent to the tenant informing them that an insp||12777 Ashford Point Dr 2222 no hot water for 4 days and stove is not working. sewage overflowing outside and roaches.|Health 2500141082|2500141082|2419 CAROLINE ST HOUSTON TX 77002|29.7442|-95.3711|No Violation Found|2025-04-16 12:47:42.0000000|Apr 18 2025 12:01PM|Parking Violation - 2500141082 - 2515 CAROLINE ST|Parking Violation|19 Calendar Days|May 5 2025 5:50PM|SW|D|493U|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 17:50:58.0000000|3119965.0000000000|13836026.0000000000|2419 CAROLINE ST|HOUSTON|TX|77002|1448830010001|2025-04-16 17:47:42.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No violations found||+++ ADDRESS WARNING +++Entered Address: 2515 CAROLINE STValidated Address: 2419 CAROLINE ST - Address Id: 2035655+++ ADDRESS WARNING +++three vehicles parked on the street for three weeks crossing the street mcilhenny|No violations found 2500141081|2500141081|6309 LIVERPOOL ST HOUSTON TX 77021|29.6944|-95.347|Routed|2025-04-16 12:47:29.0000000||Missed Recycling Pickup - 2500141081 - 6309 LIVERPOOL ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 5:48PM|SE|D|533M|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 17:48:38.0000000|3128068.7500000000|13818120.0000000000|6309 LIVERPOOL ST|HOUSTON|TX|77021|0540240000004|2025-04-16 17:47:29.0000000|GREATER OST / SOUTH UNION||SETU111|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Recycling Pickup 4/16/2025 12:48:38 P||NULL|Solid Waste Management 2500141080|307181-2500141080|3610 WARD ST HOUSTON TX 77021|29.6934|-95.3672|Routed - Integrated|2025-04-16 12:46:59.0000000||Nuisance On Property - 307181-2500141080 - 3610 WARD ST|Nuisance On Property|180 Working Days|Jan 6 2026 6:47PM|SE|D|533L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 17:47:53.0000000|3121672.2500000000|13817582.0000000000|3610 WARD ST|HOUSTON|TX|77021|0770900200003|2025-04-16 17:46:59.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Nuisance On Property 4/16/2025 12:47:||front and backyard has high weeds and it is accumulating rodents.|Neighborhoods 2500141079|12696973-2500141079|11416 PALMSPRINGS DR HOUSTON TX 77034|29.6228|-95.218|Routed - Integrated|2025-04-16 12:46:41.0000000||Street Hazard - 12696973-2500141079 - 11416 PALMSPRINGS DR|Street Hazard|10 Calendar Days|Apr 26 2025 5:47PM|SE|I|576Q|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-16 17:47:32.0000000|3169871.0000000000|13793432.0000000000|11416 PALMSPRINGS DR|HOUSTON|TX|77034|0151040100009|2025-04-16 17:46:41.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:01:46||11423 palmsprings dr 77034 stated ditch needs to be graded and declogged 11418 palmsprings dr stated ditch full of water poor drainage 11416 palmsprings dr cave in in the street put cone over it for traffic passing by|Public Works 2500141078|2500141078|10511 KIRKGLEN DR HOUSTON 77089|29.6067|-95.221|Service Completed|2025-04-16 12:46:13.0000000|Apr 16 2025 1:12PM|Liaison Comm - 2500141078 - 10511 KIRKGLEN DR|Liaison Comm|5 Working Days|Apr 23 2025 5:55PM|SE|D|576X|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 17:48:50.0000000|3169109.5000000000|13787543.0000000000|10511 KIRKGLEN DR|HOUSTON||77089|1030100000028|2025-04-16 17:46:13.0000000|SOUTH BELT / ELLINGTON||SETH117|THURSDAY|SE|SWTH-B-03|THURSDAY-B|SW|S|2nd Thursday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|S E Quadrant has been notified||10511 KIRKGLEN DR/ SWM damaged the driveway while picking up heavy trash would like it restored/ #2400516639 was put in for the original vehicle complaint. Please Make CC. // Citizen requesting a call from a sup from SWM|S E Quadrant has been notified 2500141077|2500141077|1226 MARCONI ST HOUSTON TX 77019|29.7558|-95.3932|Routed|2025-04-16 12:45:25.0000000||Missed Yard Waste Pickup - 2500141077 - 1226 Marconi St|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 5:45PM|NW|C|493N|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 17:45:25.0000000|3112746.2500000000|13839987.0000000000|1226 MARCONI ST|HOUSTON|TX|77019|0512950000046|2025-04-16 17:45:25.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||Yard waste hasn't been picked up in weeks if not months and is piling up|Solid Waste Management 2500141076|2500141076|201 WESTHEIMER RD HOUSTON TX 77006|29.7447|-95.383|Service Completed|2025-04-16 12:45:17.0000000|Apr 16 2025 2:05PM|Building Code Violation - 2500141076 - WESTHEIMER RD HELENA ST|Building Code Violation|7 Calendar Days|Apr 23 2025 5:46PM|SW|C|493T|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 17:46:37.0000000|3116107.5000000000|13835954.0000000000|201 WESTHEIMER RD|HOUSTON|TX|77006|1208550010001|2025-04-16 17:45:17.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NE|S|1st Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Building Code Violation does not handle traffic/flagger complain||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD HELENA STValidated Address: 201 WESTHEIMER RD - Address Id: 3130086+++ ADDRESS WARNING +++Fwd: Constructions site Pictures under attachments. Afternoon I was involve in an accident at the intersectio|Building Code Violation does not handle traffic/flagger complaints. Please make 311 with Traffic 2500141075|2500141075|7638 LANGLEY RD HOUSTON TX 77016|29.8671|-95.2896|Routed|2025-04-16 12:45:02.0000000||Recycling Cart Replace - 2500141075 - 7638 LANGLEY RD|Recycling Cart Replace|14 Calendar Days|Apr 30 2025 5:47PM|NE|B|415W|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-16 17:47:56.0000000|3144289.0000000000|13881472.0000000000|7638 LANGLEY RD|HOUSTON|TX|77016|0824950000028|2025-04-16 17:45:02.0000000|EAST LITTLE YORK / HOMESTEAD||NETU111|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Recycling Cart Replace 4/16/2025 12:47:5||# 35352340139|Solid Waste Management 2500141074|12696974-2500141074|10207 WILLOWGROVE DR HOUSTON TX 77035|29.6709|-95.4555|Service Completed|2025-04-16 12:44:26.0000000|Apr 17 2025 3:51PM|Drainage - 12696974-2500141074 - 10207 WILLOWGROVE DR|Drainage|30 Calendar Days|May 16 2025 5:48PM|SW|K|531V|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-16 17:48:09.0000000|3093910.2500000000|13808526.0000000000|10207 WILLOWGROVE DR|HOUSTON|TX|77035|0890200000022|2025-04-16 17:44:26.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Curb goes out 5/6 ft and has standing water after it rains causing poor drainage|Resolution :07. Investigation / Inspection completedClose Comments :Investigation Completed 2500141073|2500141073|7916 MUNN ST HOUSTON 77029|29.7609|-95.2865|Service Completed|2025-04-16 12:43:58.0000000|Apr 16 2025 3:52PM|Liaison Comm - 2500141073 - 7916 MUNN ST|Liaison Comm|5 Working Days|Apr 23 2025 5:53PM|NE|H|495J|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 17:46:09.0000000|3146526.5000000000|13842924.0000000000|7916 MUNN ST|HOUSTON||77029|0292280330004|2025-04-16 17:43:58.0000000|DENVER HARBOR / PORT HOUSTON||NEFR107|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||Caller has been waitng since 9/24- for an add a can request- requesting to be contacted with update.|container department has been notified 2500141072|12696975-2500141072|11402 PALMSPRINGS DR HOUSTON TX 77034|29.6231|-95.2182|Routed - Integrated|2025-04-16 12:43:53.0000000||Drainage - 12696975-2500141072 - 11418 PALMSPRINGS DR|Drainage|30 Calendar Days|May 16 2025 5:46PM|SE|I|576Q|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 17:46:34.0000000|3169770.5000000000|13793425.0000000000|11402 PALMSPRINGS DR|HOUSTON|TX|77034|0151040100007|2025-04-16 17:43:53.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:15:46||+++ ADDRESS WARNING +++Entered Address: 11418 PALMSPRINGS DRValidated Address: 11402 PALMSPRINGS DR - Address Id: 317841+++ ADDRESS WARNING +++11423 palmsprings dr 77034 stated ditch needs to be graded and declogged 11418 palmsprings dr stated ditch full|Public Works 2500141071|2500141071|7734 CHARLESMONT ST HOUSTON TX 77016|29.8597|-95.2879|Routed|2025-04-16 12:43:15.0000000||Missed Recycling Pickup - 2500141071 - 7734 CHARLESMONT ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 5:46PM|NE|B|415W|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 17:46:39.0000000|3144929.7500000000|13878792.0000000000|7734 CHARLESMONT ST|HOUSTON|TX|77016|0824810000020|2025-04-16 17:43:15.0000000|EAST LITTLE YORK / HOMESTEAD||NETU112|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Recycling Pickup 4/16/2025 12:46:3||swm driver half of the reycling items was not dumped and some of the recycling item was on the grass street yard citizen had to pickup the reminder of the item place it back into the recycling can .please contact|Solid Waste Management 2500141070|2500141070|8333 LANHAM LN HOUSTON TX 77075|29.6233|-95.2693|Routed|2025-04-16 12:42:57.0000000||Recycling Cart Replace - 2500141070 - 8333 LANHAM LN|Recycling Cart Replace|14 Calendar Days|Apr 30 2025 5:44PM|SE|I|575Q|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-16 17:44:54.0000000|3153570.2500000000|13793092.0000000000|8333 LANHAM LN|HOUSTON|TX|77075|0772800370035|2025-04-16 17:42:57.0000000|GREATER HOBBY AREA||SEFR119|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Recycling Cart Replace 4/16/2025 12:4||solid waste driver cracked can|Solid Waste Management 2500141069|2500141069|5548 STURBRIDGE DR HOUSTON TX 77056|29.7621|-95.4761|Service Completed|2025-04-16 12:42:47.0000000|Apr 17 2025 9:33AM|Water/Sewer/Drainage Billing - 2500141069 - 5548 STURBRIDGE DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 5:44PM|NW|G|491K|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-16 17:44:11.0000000|3086378.5000000000|13841472.0000000000|5548 STURBRIDGE DR|HOUSTON|TX|77056|0805610000012|2025-04-16 17:42:47.0000000|GREATER UPTOWN||||NW|||NW|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Water/Sewer/Drainage Billing Case 2500141069 closed. Spoke with||ACCOUNT# 43272190201 - Ms. Austin is disputing high usage on irrigation meter.02095190-BA-1.000|Water/Sewer/Drainage Billing Case 2500141069 closed. Spoke with Antoinette Austin regarding high bill for 4/2025 on the irrigation meter usage explained the account is no longer on the set usage the increased usage began since August 2024 for that mon 2500141068|2500141068|11109 COURTSHIRE RD HOUSTON TX 77076|29.864|-95.3696|Routed|2025-04-16 12:42:45.0000000||Missed Garbage Pickup - 2500141068 - 11109 COURTSHIRE RD|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:44PM|NE|H|413Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 17:44:04.0000000|3119003.2500000000|13879556.0000000000|11109 COURTSHIRE RD|HOUSTON|TX|77076|0750700710289|2025-04-16 17:42:45.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO113|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Missed Garbage Pickup 4/16/2025 12:44:04||one side missed and the other side was serviced since monday|Solid Waste Management 2500141067|20521705-2500141067|2009 W MAIN ST HOUSTON TX 77098|29.7358|-95.4085|Routed - Integrated|2025-04-16 12:42:37.0000000||Water Leak - 20521705-2500141067 - 2009 W MAIN ST|Water Leak|10 Calendar Days|Apr 26 2025 5:44PM|SW|C|492V|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 17:44:12.0000000|3108115.5000000000|13832569.0000000000|2009 W MAIN ST|HOUSTON|TX|77098|0561240000013|2025-04-16 17:42:37.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:08:59||house is vacant|Public Works 2500141066|12696971-2500141066|714 BYRNE ST HOUSTON TX 77009|29.7842|-95.3806|Routed - Integrated|2025-04-16 12:41:49.0000000||Drainage - 12696971-2500141066 - 714 BYRNE ST|Drainage|30 Calendar Days|May 16 2025 5:43PM|NW|H|493B|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 17:43:14.0000000|3116420.0000000000|13850437.0000000000|714 BYRNE ST|HOUSTON|TX|77009|0611810040008|2025-04-16 17:41:49.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 08:43:42||DITCH ON CORNER CLOGGED|Public Works 2500141065|20521703-2500141065|10125 ELMSWORTH DR HOUSTON TX 77099|29.6809|-95.5595|Service Completed|2025-04-16 12:41:37.0000000|Apr 16 2025 4:20PM|Fire Hydrant - 20521703-2500141065 - W SAM HOUSTON PKWY S ELMSWORTH DR|Fire Hydrant|12 Calendar Days|Apr 28 2025 5:42PM|SW|J|529Q|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-16 17:42:52.0000000|3060634.2500000000|13811187.0000000000|10125 ELMSWORTH DR|HOUSTON|TX|77099|1152550010001|2025-04-16 17:41:37.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:18:57 PM - Case # 20521703 -2500141065: Dear Custome||+++ ADDRESS WARNING +++Entered Address: W SAM HOUSTON PKWY S ELMSWORTH DRValidated Address: 10125 ELMSWORTH DR - Address Id: 3015964+++ ADDRESS WARNING +++|4/16/2025 4:18:57 PM - Case # 20521703 -2500141065: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141064|20521704-2500141064|1515 TEXAS ST HOUSTON TX 77002|29.7571|-95.3574|Routed - Integrated|2025-04-16 12:41:36.0000000||Fire Hydrant - 20521704-2500141064 - 1515 TEXAS ST|Fire Hydrant|12 Calendar Days|Apr 28 2025 5:41PM|NW|H|493R|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-16 17:41:36.0000000|3124070.0000000000|13840814.0000000000|1515 TEXAS ST|HOUSTON|TX|77002|1349920010001|2025-04-16 17:41:36.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|12 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/16/2025 07:52:40||Per Bryan Scott: Could you please create work orders in the NWQ Repairsdepartment for two out of service hydrants. 1031 Bonner and 1515 Texas ( UFID #'s 3573994 5984448 ) to bereplaced with new hydrants refer to WO#'s 15474528 15474622|Public Works 2500141063|2500141063||29.7584|-95.3698|Service Completed - Further Actions|2025-04-16 12:41:14.0000000|Apr 18 2025 2:03PM|MYR Correspondence - 2500141063|MYR Correspondence|7 Calendar Days|Apr 23 2025 5:41PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 17:41:29.0000000|0|0|||||none|2025-04-16 17:41:14.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||CC: Chris Newport regarding Protect 11 St Redesign Safety Improvement Coalition Letter|Mayor Office 2500141062|2500141062|7638 LANGLEY RD HOUSTON TX 77016|29.8671|-95.2896|Routed|2025-04-16 12:40:56.0000000||Container Replacement - 2500141062 - 7638 LANGLEY RD|Container Replacement|10 Calendar Days|Apr 26 2025 5:44PM|NE|B|415W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 17:44:55.0000000|3144289.0000000000|13881472.0000000000|7638 LANGLEY RD|HOUSTON|TX|77016|0824950000028|2025-04-16 17:40:56.0000000|EAST LITTLE YORK / HOMESTEAD||NETU111|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Container Replacement 4/16/2025 12:44:55||# 35352340139. replace only one black container and retrieve other citizen not paying for extra container|Solid Waste Management 2500141060|2500141060|991 REDWAY LN HOUSTON TX 77062|29.5635|-95.129|Routed|2025-04-16 12:39:18.0000000||Container Repair - 2500141060 - 991 REDWAY LN|Container Repair|10 Calendar Days|Apr 26 2025 5:41PM|SE|E|618P|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 17:41:52.0000000|3198844.2500000000|13772776.0000000000|991 REDWAY LN|HOUSTON|TX|77062|0991650000011|2025-04-16 17:39:18.0000000|CLEAR LAKE||SETH106|THURSDAY|SE|SETH-B-05|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Container Repair 4/16/2025 12:41:52 PM||container lid is broken|Solid Waste Management 2500141059|2500141059|2203 W 34TH ST HOUSTON TX 77018|29.817|-95.4389|Service Completed - Further Actions|2025-04-16 12:39:00.0000000|Apr 18 2025 9:00AM|Missed Garbage Pickup - 2500141059 - 2203 W 34TH ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:40PM|NW|C|452N|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:40:08.0000000|3097560.0000000000|13861807.0000000000|2203 W 34TH ST|HOUSTON|TX|77018|0580940000086|2025-04-16 17:39:00.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|can not out per TW 4/17/25||states SW has not been providing service for resident's garbage container / Please assist|can not out per TW 4/17/25 2500141058|2500141058|4017 JEWEL ST HOUSTON 77026|29.7906|-95.3302|Routed|2025-04-16 12:38:52.0000000||Trash Dumping or Illegal Dumpsite - 2500141058 - 4017 JEWEL ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 5:50PM|NE|B|494B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 17:50:06.0000000|3132305.0000000000|13853273.0000000000|4017 JEWEL ST|HOUSTON||77026|0701040020004|2025-04-16 17:38:52.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isaiah Conway created Trash Dumping or Illegal Dumpsite 4/16/20||NULL|Solid Waste Management 2500141056|20521701-2500141056|10902 BENTLEY ST HOUSTON TX 77093|29.8736|-95.3351|Service Completed|2025-04-16 12:38:12.0000000|Apr 17 2025 3:08PM|Water Quality - 20521701-2500141056 - 10902 BENTLEY ST|Water Quality|4 Calendar Days|Apr 20 2025 5:39PM|NE|B|414T|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-16 17:39:10.0000000|3129820.2500000000|13883392.0000000000|10902 BENTLEY ST|HOUSTON|TX|77093|0843010000008|2025-04-16 17:38:12.0000000|EASTEX - JENSEN AREA||NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:07:12 PM - Case # 20521701 -2500141056: All investig||NULL|4/17/2025 3:07:12 PM - Case # 20521701 -2500141056: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141055|2500141055|2605 N CALUMET ST HOUSTON 77004|29.7584|-95.3698|Routed|2025-04-16 12:37:18.0000000||Meter Investigation - 2500141055 - 2605 N CALUMET ST|Meter Investigation|30 Calendar Days|May 16 2025 5:38PM|SE|D|533B|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-16 17:38:23.0000000|3119458.2500000000|13826424.0000000000|2605 N CALUMET ST|HOUSTON||77004|1247840010001|2025-04-16 17:37:18.0000000|MACGREGOR|Greater Southeast MD|||SE|||SW|||SE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|un Jackson created Meter Investigation 4/16/2025 12:38:23 PM||Per DWO inspector NTG Please refer to CAS to locate and turn off meter customer has private cutoff needs to make repairs. Made customer contact Mr. Panyard|Public Works 2500141054|12696969-2500141054|8960 BELLAIRE BLVD HOUSTON TX 77036|29.705|-95.5425|Service Completed|2025-04-16 12:37:13.0000000|Apr 17 2025 2:29PM|Traffic Signal Maintenance - 12696969-2500141054 - BELLAIRE BLVD PELLA DR|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 5:37PM|SW|J|530E|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 17:37:13.0000000|3065978.7500000000|13820148.0000000000|8960 BELLAIRE BLVD|HOUSTON|TX|77036|none|2025-04-16 17:37:13.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: BELLAIRE BLVD PELLA DRValidated Address: 8960 BELLAIRE BLVD - Address Id: 3020598+++ ADDRESS WARNING +++|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500141053|2500141053||29.7584|-95.3698|Routed|2025-04-16 12:37:04.0000000||MYR Correspondence - 2500141053|MYR Correspondence|7 Calendar Days|Apr 23 2025 5:37PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-16 17:37:19.0000000|0|0|||||none|2025-04-16 17:37:04.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/16/2025 12:37||asking whether Mayor's office might assist in connecting with a university city department or local institution where his expertise could be of service|Mayor Office 2500141052|2500141052|11402 LARKDALE DR HOUSTON TX 77099|29.6706|-95.5773|Routed|2025-04-16 12:35:24.0000000||Missed Garbage Pickup - 2500141052 - 11402 LARKDALE DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:36PM|SW|F|529T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 17:36:18.0000000|3055244.5000000000|13807268.0000000000|11402 LARKDALE DR|HOUSTON|TX|77099|1033730010039|2025-04-16 17:35:24.0000000|ALIEF|International MD|SWMO106|MONDAY|SW|SWMO-B-05|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/16/2025 12:36:18||11402 LARKDALE DR: containers were not serviced. this is an ongoing issue and it is not being addressed.|Solid Waste Management 2500141051|2500141051|8220 WATEKA CIR HOUSTON TX 77074|29.6804|-95.5248|Service Completed|2025-04-16 12:34:40.0000000|Apr 17 2025 6:47AM|Missed Garbage Pickup - 2500141051 - 8220 WATEKA CIR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:35PM|SW|J|530P|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:35:23.0000000|3071810.2500000000|13811311.0000000000|8220 WATEKA CIR|HOUSTON|TX|77074|0730190010014|2025-04-16 17:34:40.0000000|BRAEBURN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||NULL|Driver Robinson serviced area on 4/16/25 2500141050|2500141050|10903 LAKESIDE FOREST LN HOUSTON TX 77042|29.7593|-95.57|Routed|2025-04-16 12:34:14.0000000||Water Meter - 2500141050 - 10903 LAKESIDE FOREST LN|Water Meter|14 Calendar Days|Apr 30 2025 5:34PM|NW|G|489L|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 17:34:14.0000000|3056620.2500000000|13839580.0000000000|10903 LAKESIDE FOREST LN|HOUSTON|TX|77042|1080250000021|2025-04-16 17:34:14.0000000|BRIAR FOREST||||NW|||NW|||NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Water Meter 4/16/2025 12:34:14 PM||citizen states the city needs to come out and turn on the meter|Public Works 2500141049|2500141049|4999 W BELLFORT AVE HOUSTON TX 77035|29.6681|-95.4656|Service Completed|2025-04-16 12:33:45.0000000|Apr 17 2025 6:45AM|Missed Garbage Pickup - 2500141049 - 4999 W BELLFORT AVE|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:38PM|SW|K|531Y|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:38:48.0000000|3090735.3500000000|13807403.7600000000|4999 W BELLFORT AVE|HOUSTON|TX|77035|0440360000014|2025-04-16 17:33:45.0000000|MEYERLAND AREA||||SW|||SE|||SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Per account water account is inactive and is not enrolled into||trash has been out for 2 weeks and we keep being skipped|Per account water account is inactive and is not enrolled into non-residential business program 2500141048|12696970-2500141048|1930 AIRPORT BLVD HOUSTON TX 77051|29.6408|-95.3928|Routed - Integrated|2025-04-16 12:33:20.0000000||Traffic General - 12696970-2500141048 - 1930 AIRPORT BLVD|Traffic General|14 Calendar Days|Apr 30 2025 5:38PM|SW|D|573E|Public Works|Transportation Drainage Operations|Traffic General|0|Active|2025-04-16 17:38:31.0000000|3114165.0100000000|13798215.8500000000|1930 AIRPORT BLVD|HOUSTON|TX|77051|1341210010001|2025-04-16 17:33:20.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW||FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:15:55||In the past there have been numerous accidents due to a dangerous obstructed turn where drivers have suffered collisions due to not having a clear view of oncoming traffic. Today there was a car crash that led to a car fire and a secondary crash as well|Public Works 2500141047|2500141047|1905 EBONY LN HOUSTON TX 77018|29.8216|-95.4462|Service Completed|2025-04-16 12:32:47.0000000|Apr 18 2025 8:54AM|Missed Garbage Pickup - 2500141047 - 1905 EBONY LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:33PM|NW|C|452N|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:33:48.0000000|3095197.2500000000|13863400.0000000000|1905 EBONY LN|HOUSTON|TX|77018|0731000650005|2025-04-16 17:32:47.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per TW 4/17/25 five cans||1905 ebony5 containers plus hers missed|Serviced per TW 4/17/25 five cans 2500141046|2500141046|2630 MONTICELLO DR HOUSTON TX 77045|29.6356|-95.4126|Routed|2025-04-16 12:32:24.0000000||Litter Park - 2500141046 - 2630 MONTICELLO DR|Litter Park|3 Calendar Days|Apr 19 2025 5:34PM|SW|K|572L|Parks and Recreation|Greenspace Management|Litter Park|0|Active|2025-04-16 17:34:51.0000000|3107923.7500000000|13796121.0000000000|2630 MONTICELLO DR|HOUSTON|TX|77045|0830710000215|2025-04-16 17:32:24.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW|PR GreenspaceStatistics|FULL|3 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Litter Park 4/16/2025 12:34:51 PM||clothes and trash are scattered on the ground caller is wanting the park to be clean up for Easter|Parks and Recreation 2500141045|12696972-2500141045|11423 PALMSPRINGS DR HOUSTON TX 77034|29.6234|-95.2176|Routed - Integrated|2025-04-16 12:31:53.0000000||Drainage - 12696972-2500141045 - 11423 PALMSPRINGS DR|Drainage|30 Calendar Days|May 16 2025 5:43PM|SE|I|576Q|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 17:43:42.0000000|3169993.2500000000|13793645.0000000000|11423 PALMSPRINGS DR|HOUSTON|TX|77034|0151010670011|2025-04-16 17:31:53.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:19:44||11423 palmsprings dr 77034 stated ditch needs to be graded and declogged 11418 palmsprings dr stated ditch full of water poor drainage 11416 palmsprings dr cave in in the street put cone over it for traffic passing by|Public Works 2500141044|2500141044|1502 ANDREWS ST HOUSTON TX 77019|29.7559|-95.3824|Service Completed|2025-04-16 12:31:38.0000000|Apr 16 2025 1:46PM|Trash Dumping or Illegal Dumpsite - 2500141044 - 1502 andrews street|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 5:32PM|NW|C|493P|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-16 17:32:30.0000000|3116163.7500000000|13840158.0000000000|1502 ANDREWS ST|HOUSTON|TX|77019|1221040010004|2025-04-16 17:31:38.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Not Applicable|2025-04-20 11:15:04.1430000|Unconfirm at address.||+++ ADDRESS WARNING +++Entered Address: 1502 andrews streetValidated Address: 1502 ANDREWS ST - Address Id: 117165+++ ADDRESS WARNING +++Next to this address is a vacant lot with junk waste on the right of way Photo attached.|Unconfirm at address. 2500141043|20521699-2500141043|4401 HARRISBURG BLVD HOUSTON TX 77011|29.7444|-95.332|Service Completed|2025-04-16 12:30:42.0000000|Apr 16 2025 2:14PM|Water Leak - 20521699-2500141043 - 4401 HARRISBURG BLVD|Water Leak|10 Calendar Days|Apr 26 2025 5:33PM|NE|H|494T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 17:33:22.0000000|3132286.0000000000|13836453.0000000000|4401 HARRISBURG BLVD|HOUSTON|TX|77011|0042240000001|2025-04-16 17:30:42.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:14:22 PM - Case # 20521699 -2500141043: All investig||NULL|4/16/2025 2:14:22 PM - Case # 20521699 -2500141043: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141042|2500141042|8207 BONHOMME RD HOUSTON TX 77074|29.6891|-95.5135|Service Completed|2025-04-16 12:30:38.0000000|Apr 17 2025 6:42AM|Missed Garbage Pickup - 2500141042 - 8207 BONHOMME RD|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:40PM|SW|J|530Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:40:49.0000000|3075302.2500000000|13814576.0000000000|8207 BONHOMME RD|HOUSTON|TX|77074|0924010000006|2025-04-16 17:30:38.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||8207 77074|Driver Robinson serviced area on 4/16/25 2500141040|20521700-2500141040|6907 DU BOISE RD HOUSTON TX 77091|29.8626|-95.4518|Service Completed|2025-04-16 12:30:00.0000000|Apr 17 2025 5:30PM|Water Leak - 20521700-2500141040 - 6907 DU BOISE RD|Water Leak|10 Calendar Days|Apr 26 2025 5:31PM|NW|B|411Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 17:31:48.0000000|3092962.2500000000|13878244.0000000000|6907 DU BOISE RD|HOUSTON|TX|77091|0986000000146|2025-04-16 17:30:00.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:29:37 PM - Case # 20521700 -2500141040: All investig||Water leak|4/17/2025 5:29:37 PM - Case # 20521700 -2500141040: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500141039|2500141039|11423 CAESAR DR HOUSTON 77477|29.6624|-95.5955|Routed|2025-04-16 12:29:08.0000000||HPW Escalation - 2500141039 - 11423 CAESAR DR|HPW Escalation|3 Working Days|Apr 21 2025 5:38PM|SW|F|529W|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-16 17:31:03.0000000|3049551.7500000000|13804117.0000000000|11423 CAESAR DR|HOUSTON||77477|1140710010005|2025-04-16 17:29:08.0000000|ALIEF||SWMO101|MONDAY|SW|SWMO-B-04|MONDAY-B|SW|S|1st Tuesday|SW|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created HPW Escalation 4/16/2025 12:31:03 PM||NULL|Public Works 2500141037|2500141037|13502 NORTHBOROUGH DR HOUSTON TX 77067|29.9627|-95.4247|Routed|2025-04-16 12:27:22.0000000||Trash Dumping or Illegal Dumpsite - 2500141037 - 13515-13599 Northborough Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 5:27PM|NW|B|372L|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 17:27:22.0000000|3100452.2500000000|13914886.0000000000|13502 NORTHBOROUGH DR|HOUSTON|TX|77067|1145860000012|2025-04-16 17:27:22.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 13515-13599 Northboroug||+++ ADDRESS Warning +++Entered Address: 13515-13599 Northborough DrValidated Address: 13502 NORTHBOROUGH DR - Address Id: 371363+++ ADDRESS Warning +++Tree branches and trashillegal dumping along the side walk going North|Solid Waste Management 2500141036|307180-2500141036|4841 HUMMINGBIRD ST HOUSTON TX 77035|29.6598|-95.4624|Routed - Integrated|2025-04-16 12:27:13.0000000||Nuisance On Property - 307180-2500141036 - 4841 HUMMINGBIRD ST|Nuisance On Property|180 Working Days|Jan 6 2026 6:32PM|SW|K|531Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 17:32:15.0000000|3091848.5000000000|13804425.3700000000|4841 HUMMINGBIRD ST|HOUSTON|TX|77035|0823720000004|2025-04-16 17:27:13.0000000|NEAR SOUTHWEST||SWTH114|THURSDAY|SW|SETH-A-05|THURSDAY-A|SE||3rd Wednesday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Yard hasn't been mowed in months and weeds are growing onto sidewalk.|Neighborhoods 2500141035|2500141035||29.7584|-95.3698|Service Completed|2025-04-16 12:27:11.0000000|Apr 16 2025 12:28PM|MYR Correspondence - 2500141035|MYR Correspondence|7 Calendar Days|Apr 23 2025 5:27PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 17:27:26.0000000|0|0|||||none|2025-04-16 17:27:11.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|replied copied sch||Scheduling Request: E-mail invitation requesting Mayor attend upcoming inaugural edition of Untitled Art Houston on September 19-21 2025|replied copied sch 2500141034|20521698-2500141034|603 W 28TH ST HOUSTON TX 77008|29.812|-95.4085|Service Completed|2025-04-16 12:26:24.0000000|Apr 16 2025 1:04PM|Water Leak - 20521698-2500141034 - 610 W 28TH ST|Water Leak|10 Calendar Days|Apr 26 2025 5:26PM|NW|C|452R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 17:26:24.0000000|3107281.5000000000|13860324.0000000000|603 W 28TH ST|HOUSTON|TX|77008|0200060000047|2025-04-16 17:26:24.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:04:21 PM - Case # 20521698 -2500141034: An investiga||+++ ADDRESS WARNING +++Entered Address: 610 W 28TH STValidated Address: 603 W 28TH ST - Address Id: 48290+++ ADDRESS WARNING +++|4/16/2025 1:04:21 PM - Case # 20521698 -2500141034: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500141033|2500141033|13407 ASCOT GLEN LN HOUSTON TX 77082|29.7187|-95.6223|Routed|2025-04-16 12:25:59.0000000||Recycling Cart Replace - 2500141033 - 13407 ASCOT GLEN LN|Recycling Cart Replace|14 Calendar Days|Apr 30 2025 5:31PM|SW|F|528B|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-16 17:31:17.0000000|3040466.5000000000|13824333.0000000000|13407 ASCOT GLEN LN|HOUSTON|TX|77082|1138230000054|2025-04-16 17:25:59.0000000|ELDRIDGE / WEST OAKS||SWMO111|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Recycling Cart Replace 4/16/2025 12:31:1||crush|Solid Waste Management 2500141032|2500141032|7914 GLOBE THISTLE LN HOUSTON TX 77016|29.866|-95.2829|Routed|2025-04-16 12:25:16.0000000||Missed Garbage Pickup - 2500141032 - 7914 GLOBE THISTLE LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:26PM|NE|B|415X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 17:26:07.0000000|3146430.5000000000|13881136.0000000000|7914 GLOBE THISTLE LN|HOUSTON|TX|77016|1465970030001|2025-04-16 17:25:16.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500141030|20521702-2500141030|304 HILL RD HOUSTON TX 77336|30.0582|-95.1314|Routed - Integrated|2025-04-16 12:24:42.0000000||Sewer Manhole - 20521702-2500141030 - 400 HILL DR|Sewer Manhole|5 Calendar Days|Apr 21 2025 5:39PM|GNEHSA|E|298X|Public Works|Houston Water|Sewer Manhole|0|Active|2025-04-16 17:39:43.0000000|3192005.0000000000|13952450.0000000000|304 HILL RD|HOUSTON|TX|77336|0980740000031|2025-04-16 17:24:42.0000000|LAKE HOUSTON||NETU107|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:04:44||+++ ADDRESS WARNING +++Entered Address: 400 HILL DRValidated Address: 304 HILL RD - Address Id: 704942+++ ADDRESS WARNING +++Missing manhole cover at the corner of Cedar Hill Ct Keith St Houston TX 77093 USA.|Public Works 2500141029|307179-2500141029|4825 HUMMINGBIRD ST HOUSTON TX 77035|29.6594|-95.4617|Routed - Integrated|2025-04-16 12:24:06.0000000||Nuisance On Property - 307179-2500141029 - 4825 HUMMINGBIRD ST|Nuisance On Property|180 Working Days|Jan 6 2026 6:29PM|SW|K|531Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 17:29:10.0000000|3092078.3500000000|13804304.1300000000|4825 HUMMINGBIRD ST|HOUSTON|TX|77035|0823720000008|2025-04-16 17:24:06.0000000|NEAR SOUTHWEST||SWTH114|THURSDAY|SW|SETH-A-05|THURSDAY-A|SE||3rd Wednesday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||House is abandoned and yard is overgrown. It needs some attention.|Neighborhoods 2500141028|2500141028||29.7584|-95.3698|Routed|2025-04-16 12:23:45.0000000||MYR Correspondence - 2500141028|MYR Correspondence|7 Calendar Days|Apr 23 2025 5:24PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-16 17:24:08.0000000|0|0|||||none|2025-04-16 17:23:45.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/16/2025 12:24||citizen has concerns with inappropriate treatment by manager at the Warwick Apartment Homes|Mayor Office 2500141027|2500141027|8906 SCENIC GREEN DR HOUSTON TX 77088|29.8822|-95.4582|Routed|2025-04-16 12:23:24.0000000||Water Meter - 2500141027 - 8906 SCENIC GREEN DR|Water Meter|14 Calendar Days|Apr 30 2025 5:24PM|NW|B|411R|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 17:24:53.0000000|3090731.5000000000|13885298.0000000000|8906 SCENIC GREEN DR|HOUSTON|TX|77088|1148740100028|2025-04-16 17:23:24.0000000|GREATER INWOOD||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|4th Monday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Water Meter 4/16/2025 12:24:53 PM||#46450520219 // make cc thank you. 8906 SCENIC GREEN DR: citizen wants to have a lid that is lower a ground.|Public Works 2500141026|12696968-2500141026|4400 EMANCIPATION AVE HOUSTON TX 77004|29.7269|-95.3711|Routed - Integrated|2025-04-16 12:23:01.0000000||Traffic Signs - 12696968-2500141026 - 4400 EMANCIPATION AVE|Traffic Signs|14 Working Days|May 6 2025 5:28PM|SE|D|493Y|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 17:28:02.0000000|3120013.9400000000|13829712.3100000000|4400 EMANCIPATION AVE|HOUSTON|TX|77004|0521480010011|2025-04-16 17:23:01.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW||3rd Friday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/16/2025 12:28:02 PM||Valet zone application was submitted by The Savoy for the 4400 block of Emancipation. This submission is for a new valet zone.|Public Works 2500141025|20521697-2500141025|5822 MOUNTAIN VIEW DR HOUSTON TX 77345|30.0553|-95.1547|Routed - Integrated|2025-04-16 12:22:50.0000000||Water Leak - 20521697-2500141025 - 5822 MOUNTAIN VIEW DR|Water Leak|10 Calendar Days|Apr 26 2025 5:24PM|GNEHSA|E|297Z|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 17:24:47.0000000|3184776.7500000000|13951265.0000000000|5822 MOUNTAIN VIEW DR|HOUSTON|TX|77345|1167490050005|2025-04-16 17:22:50.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 08:24:42||near the meter|Public Works 2500141024|2500141024|7406 GRAPE ST HOUSTON 77074|29.7584|-95.3698|Routed|2025-04-16 12:22:48.0000000||Meter Investigation - 2500141024 - 7406 GRAPE ST|Meter Investigation|30 Calendar Days|May 16 2025 5:23PM|SW|J|530Q|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-16 17:23:58.0000000|3074436.5000000000|13813721.0000000000|7406 GRAPE ST|HOUSTON||77074|0924060000007|2025-04-16 17:22:48.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|un Jackson created Meter Investigation 4/16/2025 12:23:58 PM||Per DWO inspector Refer to CAS / Meters to install a new meter wire for remote reading˙ Resolution Code: REFCAS|Public Works 2500141023|2500141023|10909 GULF FWY HOUSTON TX 77034|29.6355|-95.2358|Routed|2025-04-16 12:22:19.0000000||Nuisance on Commercial Property - 2500141023 - 10909 GULF FWY|Nuisance on Commercial Property|7 Calendar Days|Apr 23 2025 5:29PM|SE|I|576J|Public Works|Houston Permitting Center|Nuisance on Commercial Property|0|Active|2025-04-16 17:29:18.0000000|3164069.2500000000|13797861.0000000000|10909 GULF FWY|HOUSTON|TX|77034|0881190000020|2025-04-16 17:22:19.0000000|EDGEBROOK AREA||||SE|||SW|||SE|HPC DangerousComBldg|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||My husband and I have previously informed 311 police property management and city inspectors about the growing pile of trash/ furniture and˙ other discarded items on Del Mar apartments' property along their adjoining fence line. We have consistently been|Public Works 2500141021|2500141021|9114 BERTWOOD ST HOUSTON TX 77016|29.8445|-95.3096|Citation issued|2025-04-16 12:22:14.0000000|Apr 18 2025 10:12AM|Heavy Trash Code Violation - 2500141021 - 9114 BERTWOOD ST|Heavy Trash Code Violation|25 Working Days|May 21 2025 5:31PM|NE|B|454H|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 17:24:24.0000000|3138217.0000000000|13873056.0000000000|9114 BERTWOOD ST|HOUSTON|TX|77016|0700530120023|2025-04-16 17:22:14.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish dead tree and junk debris present||illegal dumping / tree material / from contractor with a neighbor|Excessive heavy trash/rubbish dead tree and junk debris present at curbside near right of way (over 8 cubic yards - vacant lot - issued citation N38728873 - dead tree debris came from 9101 Bertwood Street). 2500141019|2500141019|225 NOLAN ST HOUSTON TX 77003|29.7545|-95.3375|Service Completed|2025-04-16 12:21:43.0000000|Apr 17 2025 11:20AM|Missed Recycling Pickup - 2500141019 - 225 NOLAN ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 5:22PM|NE|H|494N|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 17:22:56.0000000|3130426.5000000000|13840070.0000000000|225 NOLAN ST|HOUSTON|TX|77003|0372000000022|2025-04-16 17:21:43.0000000|SECOND WARD|East End MD|SEMO103|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||NULL|Completed by Shawn Fields. Notes: serviced 2500141018|12696967-2500141018|3504 PINEY WOODS DR HOUSTON TX 77018|29.8183|-95.4412|Service Completed|2025-04-16 12:21:31.0000000|Apr 17 2025 4:39PM|Traffic Signs - 12696967-2500141018 - PINEY WOODS DR LOU ELLEN LN|Traffic Signs|14 Working Days|May 6 2025 5:25PM|NW|C|452N|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 17:25:17.0000000|3096863.0000000000|13862313.0000000000|3504 PINEY WOODS DR|HOUSTON|TX|77018|0730070000038|2025-04-16 17:21:31.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: PINEY WOODS DR LOU ELLEN LNValidated Address: 3504 PINEY WOODS DR - Address Id: 3132305+++ ADDRESS WARNING +++construction was done 3 tow way zone parking signs missing|Resolution :07. Investigation / Inspection completedClose Comments :Investigation completed and determined construction is taking place at the intersection. This intersection can be reinvestigated once construction is completed. 2500141017|2500141017|8906 SCENIC GREEN DR HOUSTON TX 77088|29.8822|-95.4582|Routed|2025-04-16 12:21:11.0000000||Recycling Cart Replace - 2500141017 - 8906 SCENIC GREEN DR|Recycling Cart Replace|14 Calendar Days|Apr 30 2025 5:23PM|NW|B|411R|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-16 17:23:14.0000000|3090731.5000000000|13885298.0000000000|8906 SCENIC GREEN DR|HOUSTON|TX|77088|1148740100028|2025-04-16 17:21:11.0000000|GREATER INWOOD||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|4th Monday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Recycling Cart Replace 4/16/2025 12:23:1||#46450520219 8906 SCENIC GREEN DR: container damaged|Solid Waste Management 2500141016|2500141016||29.7584|-95.3698|Routed|2025-04-16 12:20:09.0000000||MYR LGL - 2500141016|MYR LGL|14 Calendar Days|Apr 30 2025 5:20PM||||Mayor Office|Mayor Mail|MYR LGL|0|Active|2025-04-16 17:20:31.0000000|0|0|||||none|2025-04-16 17:20:09.0000000||||||||||||LGL Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||TABC Application complaint: Strategic Moves to Wealth at 5510 Lawndale|Mayor Office 2500141015|2500141015|8037 OAK KNOLL LN HOUSTON TX 77028|29.84|-95.2805|Routed|2025-04-16 12:19:37.0000000||Missed Recycling Pickup - 2500141015 - 8037 OAK KNOLL LN|Missed Recycling Pickup|4 Working Days|Apr 22 2025 5:20PM|NE|B|455F|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 17:20:56.0000000|3147494.0000000000|13871710.0000000000|8037 OAK KNOLL LN|HOUSTON|TX|77028|0760410130274|2025-04-16 17:19:37.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Missed Recycling Pickup 4/16/2025 12:20||NULL|Solid Waste Management 2500141014|2500141014|2115 TAFT ST HOUSTON TX 77006|29.75|-95.3854|Routed|2025-04-16 12:19:13.0000000||Water Meter - 2500141014 - 2115 TAFT ST|Water Meter|14 Calendar Days|Apr 30 2025 5:20PM|NW|C|493N|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 17:20:19.0000000|3115280.2500000000|13837974.0000000000|2115 TAFT ST|HOUSTON|TX|77006|1354500010003|2025-04-16 17:19:13.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO123|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|CAS Water Meter|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Water Meter 4/16/2025 12:20:19 PM||I would like to request replacement for a broken streetside water valve box cover at 2115 Taft Street Houston TX 77006.˙ Please replace it with a heavy concrete cover that will not float away when it rains.˙ There are three valve boxes side-by-side.˙ Th|Public Works 2500141013|12696965-2500141013|349 LINK RD HOUSTON TX 77009|29.8076|-95.3734|Service Completed|2025-04-16 12:18:34.0000000|Apr 16 2025 2:25PM|Street Hazard - 12696965-2500141013 - N IH 45 HWY LINK RD|Street Hazard|10 Calendar Days|Apr 26 2025 5:19PM|NW|H|453T|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 17:19:22.0000000|3118305.0000000000|13858938.0000000000|349 LINK RD|HOUSTON|TX|77009|0400800000027|2025-04-16 17:18:34.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-06|THURSDAY-A|NW|S|1st Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: N IH 45 HWY LINK RDValidated Address: 349 LINK RD - Address Id: 57625+++ ADDRESS WARNING +++rebar sticking out|Resolution :11. No safety hazard found no action neededClose Comments :No Comment is written 2500141012|2500141012|7551 AZALEA ST HOUSTON TX 77023|29.7199|-95.2926|Routed|2025-04-16 12:18:13.0000000||Missed Heavy Trash Pickup - 2500141012 - 7551 AZALEA ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 5:26PM|SE|I|535A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 17:19:13.0000000|3145048.2500000000|13827945.0000000000|7551 AZALEA ST|HOUSTON|TX|77023|0660720090039|2025-04-16 17:18:13.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO117|MONDAY|SE|SEMO-B-01|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Heavy Trash Pickup 4/16/2025 12:1||7551 Azalea|Solid Waste Management 2500141011|20521694-2500141011|3104 FOUNDERS ROCK DR HOUSTON TX 77063|29.7317|-95.517|Service Completed|2025-04-16 12:17:11.0000000|Apr 17 2025 11:08AM|Water Service - 20521694-2500141011 - 8715 MEADOWCROFT DR|Water Service|2 Calendar Days|Apr 18 2025 5:18PM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 17:18:14.0000000|3073744.7500000000|13830014.0000000000|3104 FOUNDERS ROCK DR|HOUSTON|TX|77063|1409470020011|2025-04-16 17:17:11.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/17/2025 11:07:44 AM - Case # 20521694 -2500141011: Dear Custom||+++ ADDRESS WARNING +++Entered Address: 8715 MEADOWCROFT DRValidated Address: 3104 FOUNDERS ROCK DR - Address Id: 2034266+++ ADDRESS WARNING +++low water pressure 8715 Meadowcroft Dr Unit # 1603 Houston Tx 77063Dear Sir We are going on record with anoth|4/17/2025 11:07:44 AM - Case # 20521694 -2500141011: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500141010|12696966-2500141010|1101 TRAVIS ST HOUSTON TX 77002|29.7565|-95.3664|Service Completed|2025-04-16 12:16:58.0000000|Apr 17 2025 5:33AM|Street Hazard - 12696966-2500141010 - 915 Lamar St|Street Hazard|10 Calendar Days|Apr 26 2025 5:16PM|NW|I|493Q|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 17:16:58.0000000|3121228.0000000000|13840512.0000000000|1101 TRAVIS ST|HOUSTON|TX|77002|0012440000001|2025-04-16 17:16:58.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS Warning +++Entered Address: 915 Lamar StValidated Address: 1101 TRAVIS ST - Address Id: 1914340+++ ADDRESS Warning +++Cover from city trench drain is missing|Resolution :07. Investigation / Inspection completedClose Comments :No safety hazard found no action needed 2500141009|20521695-2500141009|13127 LINDENLOCH LN HOUSTON TX 77085|29.6324|-95.475|Service Completed|2025-04-16 12:16:43.0000000|Apr 16 2025 4:42PM|Water Leak - 20521695-2500141009 - 13127 LINDENLOCH LN|Water Leak|10 Calendar Days|Apr 26 2025 5:17PM|SW|K|571K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 17:17:15.0000000|3088133.0000000000|13794355.0000000000|13127 LINDENLOCH LN|HOUSTON|TX|77085|1241020030022|2025-04-16 17:16:43.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:41:15 PM - Case # 20521695 -2500141009: Investigatio||citizen states sewer pipe is opened and nothing is coming out. citizen states line is clogged with mud|4/16/2025 4:41:15 PM - Case # 20521695 -2500141009: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500141008|2500141008|4807 MCEWEN ST HOUSTON TX 77009|29.8037|-95.3678|Routed|2025-04-16 12:15:32.0000000||Recycling Participation NEW - 2500141008 - 4807 MCEWEN ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 5:17PM|NE|H|453U|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 17:17:41.0000000|3120262.7500000000|13857674.0000000000|4807 MCEWEN ST|HOUSTON|TX|77009|0211940000013|2025-04-16 17:15:32.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Recycling Participation NEW 4/16/2025 12:||Green bin needed /place by garage|Solid Waste Management 2500141007|20521696-2500141007|8338 W SAM HOUSTON PKWY HOUSTON TX 77072|29.6881|-95.5582|Service Completed|2025-04-16 12:14:37.0000000|Apr 16 2025 4:31PM|Fire Hydrant - 20521696-2500141007 - 8350 west sam houston parkway south|Fire Hydrant|12 Calendar Days|Apr 28 2025 5:16PM|SW|J|529R|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-16 17:16:18.0000000|3061011.2500000000|13813650.0000000000|8338 W SAM HOUSTON PKWY|HOUSTON|TX|77072|1274140010001|2025-04-16 17:14:37.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:29:47 PM - Case # 20521696 -2500141007: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 8350 west sam houston parkway southValidated Address: 8338 W SAM HOUSTON PKWY - Address Id: 3115851+++ ADDRESS WARNING +++Caps are off and water is leaking|4/16/2025 4:29:47 PM - Case # 20521696 -2500141007: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500141006|2500141006|6227 SENIOR ST HOUSTON TX 77016|29.851|-95.3066|Routed|2025-04-16 12:14:35.0000000||Missed Garbage Pickup - 2500141006 - 6227 SENIOR ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:15PM|NE|B|454D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 17:15:23.0000000|3139116.5000000000|13875453.0000000000|6227 SENIOR ST|HOUSTON|TX|77016|0934530000047|2025-04-16 17:14:35.0000000|EAST LITTLE YORK / HOMESTEAD||NETU115|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Garbage Pickup 4/16/2025 12:15:2||NULL|Solid Waste Management 2500141005|2500141005|4807 MCEWEN ST HOUSTON TX 77009|29.8037|-95.3678|Routed|2025-04-16 12:14:28.0000000||New Resident Container - 2500141005 - 4807 MCEWEN ST|New Resident Container|12 Calendar Days|Apr 28 2025 5:15PM|NE|H|453U|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 17:15:25.0000000|3120262.7500000000|13857674.0000000000|4807 MCEWEN ST|HOUSTON|TX|77009|0211940000013|2025-04-16 17:14:28.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created New Resident Container 4/16/2025 12:15:25||Black bin needed|Solid Waste Management 2500141004|307178-2500141004|2528 CUMBERLAND ST HOUSTON TX 77023|29.7138|-95.3217|Routed - Integrated|2025-04-16 12:13:55.0000000||Junk Motor Vehicle - 307178-2500141004 - 2708 CARROLTON ST|Junk Motor Vehicle|176 Working Days|Dec 31 2025 6:15PM|SE|I|534G|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 17:15:05.0000000|3135904.0000000000|13825528.0000000000|2528 CUMBERLAND ST|HOUSTON|TX|77023|0600570000026|2025-04-16 17:13:55.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Junk Motor Vehicle 4/16/2025 12:15:05||+++ ADDRESS WARNING +++Entered Address: 2708 CARROLTON STValidated Address: 2528 CUMBERLAND ST - Address Id: 158824+++ ADDRESS WARNING +++to many junk cars on property|Neighborhoods 2500141003|2500141003|4009 E CROSSTIMBERS ST HOUSTON 77016|29.7584|-95.3698|Service Completed|2025-04-16 12:13:54.0000000|Apr 16 2025 2:52PM|Liaison Comm - 2500141003 - 4116 E CROSSTIMBERS ST|Liaison Comm|5 Working Days|Apr 23 2025 5:22PM|NE|H|454K|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 17:15:06.0000000|3131806.2500000000|13867396.0000000000|4009 E CROSSTIMBERS ST|HOUSTON||77016|0720160010081|2025-04-16 17:13:54.0000000|TRINITY / HOUSTON GARDENS|Greater Northside MD|NETU117|TUESDAY|NE|NWTU-A-01|TUESDAY-A|NW|S|2nd Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||+++ ADDRESS WARNING +++Entered Address: 4116 E CROSSTIMBERS STValidated Address: 4009 E CROSSTIMBERS ST - Address Id: 142209+++ ADDRESS WARNING +++ORG 2500095574 SWM Escalation - 2500132944caller is still awaiting container delivery please advise of date|Container delivery department has been notified. 2500141002|20521693-2500141002|823 BROAD RIPPLE DR HOUSTON TX 77336|30.0234|-95.1047|Service Completed|2025-04-16 12:13:50.0000000|Apr 16 2025 3:20PM|Fire Hydrant - 20521693-2500141002 - 823 BROAD RIPPLE DR|Fire Hydrant|12 Calendar Days|Apr 28 2025 5:15PM|GNEHSA|E|338M|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-16 17:15:13.0000000|3200969.2500000000|13940197.0000000000|823 BROAD RIPPLE DR|HOUSTON|TX|77336|0904570000618|2025-04-16 17:13:50.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:19:20 PM - Case # 20521693 -2500141002: Investigatio||NULL|4/16/2025 3:19:20 PM - Case # 20521693 -2500141002: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500141001|2500141001|8210 ROSWELL ST HOUSTON TX 77022|29.8359|-95.3691|No Violation Found|2025-04-16 12:13:33.0000000|Apr 17 2025 9:13AM|Dumpster Complaint - 2500141001 - 8210 ROSWELL ST|Dumpster Complaint|36 Calendar Days|May 22 2025 5:16PM|NE|H|453G|Solid Waste Management|General Support Services|Dumpster Complaint|1|Resolved|2025-04-16 17:16:04.0000000|3119485.7500000000|13869328.0000000000|8210 ROSWELL ST|HOUSTON|TX|77022|0710030070137|2025-04-16 17:13:33.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||8210 ROSWELL- MORE THAN TWO WEEKS THAT THE DUMPSTER HAS NOT BEEN EMPTIED- THE DUMPSTER IS OVERFLOWING.|Solid Waste Management 2500141000|12696964-2500141000|HILL DR HOUSTON TX 77336|30.0581|-95.132|Service Completed|2025-04-16 12:13:23.0000000|Apr 16 2025 12:41PM|Street Hazard - 12696964-2500141000 - HILL DR|Street Hazard|10 Calendar Days|Apr 26 2025 5:14PM|GNEHSA|E|298X|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 17:14:39.0000000|3191944.7000000000|13952586.6200000000|HILL DR|HOUSTON|TX|77336|0980740000002|2025-04-16 17:13:23.0000000|LAKE HOUSTON||NETU107|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE||2nd Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||Missing manhole cover at the corner of Cedar Hill Ct Keith St Houston TX 77093 USA.|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :Waste water manhole case #2500141030 referred to the Houston Water Division for further investigation. 2500140999|2500140999|15535 SEAHORSE DR HOUSTON TX 77062|29.5767|-95.1233|Routed|2025-04-16 12:13:19.0000000||Missed Heavy Trash Pickup - 2500140999 - 15535 SEAHORSE DR|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 5:21PM|SE|E|618F|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 17:14:28.0000000|3200497.2500000000|13777654.0000000000|15535 SEAHORSE DR|HOUSTON|TX|77062|1023320000018|2025-04-16 17:13:19.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Missed Heavy Trash Pickup 4/16/2025 12:||missed collection|Solid Waste Management 2500140998|33613-2500140998|10936 MEADOWGLEN LN HOUSTON TX 77042|29.7333|-95.5699|Routed - Integrated|2025-04-16 12:12:40.0000000||Fire Code Complaint - 33613-2500140998 - 10936 MEADOWGLEN LN|Fire Code Complaint|4 Calendar Days|Apr 20 2025 5:15PM|SW|F|489Y|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-16 17:15:41.0000000|3056933.5000000000|13830112.0000000000|10936 MEADOWGLEN LN|HOUSTON|TX|77042|1127630000017|2025-04-16 17:12:40.0000000|WESTCHASE|Westchase MD|||SW|||SW|||SW||FULL|4 Calendar Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Fire Code Complaint 4/16/2025 12:15:41 PM||Reporte por cierre de salidas de emergencia y trato inaporpiado por parte del administrador - Warwick Apartment HomesTo whom it may concern My name is Jeancarlos Jose Hidalgo Belisario and I reside with my mother Alejandra Greys Belisario Quintero at 10|Houston Fire Department 2500140997|2500140997|130 W SUNNYSIDE ST HOUSTON TX 77076|29.8569|-95.3989|Routed|2025-04-16 12:12:31.0000000||Add a Can - 2500140997 - 130 W SUNNYSIDE ST|Add a Can|14 Calendar Days|Apr 30 2025 5:14PM|NE|H|413W|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-16 17:14:51.0000000|3109790.0000000000|13876670.0000000000|130 W SUNNYSIDE ST|HOUSTON|TX|77076|0731650100008|2025-04-16 17:12:31.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||32071380119add a can program|Solid Waste Management 2500140996|2500140996|7915 VIRGIL ST HOUSTON TX 77088|29.8731|-95.435|Service Completed - Further Actions|2025-04-16 12:12:18.0000000|Apr 18 2025 9:05AM|Missed Garbage Pickup - 2500140996 - 7915 Virgil St|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:12PM|NW|B|412T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:12:18.0000000|3098189.2500000000|13882226.0000000000|7915 VIRGIL ST|HOUSTON|TX|77088|0162570100030|2025-04-16 17:12:18.0000000|ACRES HOME||NWTU125|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Can over filled press down hanging out can no service per TW 4/||The driver picked up everyone's garbage but mine|Can over filled press down hanging out can no service per TW 4/17/25 2500140995|2500140995|4723 OMEARA DR HOUSTON TX 77035|29.6713|-95.4576|Routed|2025-04-16 12:11:48.0000000||Container Placement - 2500140995 - 4723 OMEARA DR|Container Placement|12 Calendar Days|Apr 28 2025 5:11PM|SW|K|531V|Solid Waste Management|Public Information Office|Container Placement|0|Active|2025-04-16 17:11:48.0000000|3093235.7500000000|13808660.0000000000|4723 OMEARA DR|HOUSTON|TX|77035|0890220000003|2025-04-16 17:11:48.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM PublicInfoOffice|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Container Placement 4/16/2025 12:11:48 PM||NULL|Solid Waste Management 2500140994|2500140994|8210 ROSWELL ST HOUSTON TX 77022|29.8359|-95.3691|Routed|2025-04-16 12:11:15.0000000||New Resident Container - 2500140994 - 8210 ROSWELL ST|New Resident Container|12 Calendar Days|Apr 28 2025 5:12PM|NE|H|453G|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 17:12:47.0000000|3119485.7500000000|13869328.0000000000|8210 ROSWELL ST|HOUSTON|TX|77022|0710030070137|2025-04-16 17:11:15.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created New Resident Container 4/16/2025 12:12:47||NULL|Solid Waste Management 2500140993|2500140993|2528 CUMBERLAND ST HOUSTON TX 77023|29.7138|-95.3217|Routed|2025-04-16 12:10:57.0000000||Parking Violation - 2500140993 - 2708 CARROLTON ST|Parking Violation|19 Calendar Days|May 5 2025 5:13PM|SE|I|534G|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 17:13:42.0000000|3135904.0000000000|13825528.0000000000|2528 CUMBERLAND ST|HOUSTON|TX|77023|0600570000026|2025-04-16 17:10:57.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Parking Violation 4/16/2025 12:13:42||+++ ADDRESS WARNING +++Entered Address: 2708 CARROLTON STValidated Address: 2528 CUMBERLAND ST - Address Id: 158824+++ ADDRESS WARNING +++variety of vehicles park here on the street needs atten street very narrow ongoing issue / ref to old sr #2500107529|Parking Management 2500140992|20521691-2500140992|13726 SENCA PARK DR HOUSTON TX 77077|29.7635|-95.6302|Routed - Integrated|2025-04-16 12:10:40.0000000||Water Leak - 20521691-2500140992 - 13726 SENCA PARK DR|Water Leak|10 Calendar Days|Apr 26 2025 5:11PM|NW|G|488K|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 17:11:03.0000000|3037497.2500000000|13840553.0000000000|13726 SENCA PARK DR|HOUSTON|TX|77077|1176120030031|2025-04-16 17:10:40.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 15:02:43||Per DWO supervisor George Thomas requested for work order to be created for water service leak at 13726 Senca Park Dr|Public Works 2500140991|2500140991|130 W SUNNYSIDE ST HOUSTON TX 77076|29.8569|-95.3989|Routed|2025-04-16 12:10:12.0000000||Container Repair - 2500140991 - 130 W SUNNYSIDE ST|Container Repair|10 Calendar Days|Apr 26 2025 5:12PM|NE|H|413W|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 17:12:24.0000000|3109790.0000000000|13876670.0000000000|130 W SUNNYSIDE ST|HOUSTON|TX|77076|0731650100008|2025-04-16 17:10:12.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Container Repair 4/16/2025 12:12:24 PM||32071380119black the lid broke 130 west sunnisde st 77076|Solid Waste Management 2500140990|12696962-2500140990|2380 S MACGREGOR WAY HOUSTON TX 77021|29.7112|-95.3794|Routed - Integrated|2025-04-16 12:09:25.0000000||Traffic Signs - 12696962-2500140990 - 2392-2470 S MacGregor Way|Traffic Signs|14 Working Days|May 6 2025 5:09PM|SW|D|533F|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 17:09:25.0000000|3117605.0000000000|13823905.0000000000|2380 S MACGREGOR WAY|HOUSTON|TX|77021|1233700010001|2025-04-16 17:09:25.0000000|MACGREGOR||||SW|||SE|||SW||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:13:46||+++ ADDRESS Warning +++Entered Address: 2392-2470 S MacGregor WayValidated Address: 2380 S MACGREGOR WAY - Address Id: 139239+++ ADDRESS Warning +++Can the signage on-ramp to the freeway next to HEB be fixed on McGregor The left turn only lane used to be|Public Works 2500140989|20521692-2500140989|13511 N TRACEWOOD BND HOUSTON TX 77077|29.7623|-95.6264|Service Completed|2025-04-16 12:08:55.0000000|Apr 16 2025 2:07PM|Water Leak - 20521692-2500140989 - 13511 N TRACEWOOD BND|Water Leak|10 Calendar Days|Apr 26 2025 5:09PM|NW|G|488K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 17:09:55.0000000|3038719.5000000000|13840156.0000000000|13511 N TRACEWOOD BND|HOUSTON|TX|77077|1176130020010|2025-04-16 17:08:55.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:06:13 PM - Case # 20521692 -2500140989: An investiga||leaking again from sr#20509397|4/16/2025 2:06:13 PM - Case # 20521692 -2500140989: An investigation has been completed and a leak was not found at this location. 2500140988|2500140988|6418 GOFORTH ST HOUSTON TX 77021|29.6946|-95.3543|Routed|2025-04-16 12:08:41.0000000||Container Replacement - 2500140988 - 6418 GOFORTH ST|Container Replacement|10 Calendar Days|Apr 26 2025 5:10PM|SE|D|533M|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 17:10:42.0000000|3125763.5000000000|13818147.0000000000|6418 GOFORTH ST|HOUSTON|TX|77021|0582180000007|2025-04-16 17:08:41.0000000|GREATER OST / SOUTH UNION||SETU111|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Replacement 4/16/2025 12:10:42||black bin has hole in it/ needs replacement|Solid Waste Management 2500140987|12696961-2500140987|15910 NORTH FWY HOUSTON TX 77073|29.9979|-95.425|Service Completed|2025-04-16 12:07:45.0000000|Apr 17 2025 8:07AM|Traffic Bridge/Freeway Lighting - 12696961-2500140987 - E RICHEY RD NORTH FWY|Traffic Bridge/Freeway Lighting|1 Calendar Day|Apr 17 2025 5:09PM|NE|B|332U|Public Works|Transportation Drainage Operations|Traffic Bridge/Freeway Lighting|1|Resolved|2025-04-16 17:09:40.0000000|3100124.7500000000|13927541.0000000000|15910 NORTH FWY|HOUSTON|TX|77073|1411520010001|2025-04-16 17:07:45.0000000|||||||||||||LIMITED|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||+++ ADDRESS WARNING +++Entered Address: E RICHEY RD NORTH FWYValidated Address: 15910 NORTH FWY - Address Id: 442056+++ ADDRESS WARNING +++Fw: TRACK 031070:I appreciate your follow up and await response from the city of Houston.This situation with freewa|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Frwy lighting has been referred to a TxDOT contractor 2500140986|307177-2500140986|2616 TELEPHONE RD HOUSTON TX 77023|29.7173|-95.3204|Routed - Integrated|2025-04-16 12:07:43.0000000||Nuisance On Property - 307177-2500140986 - 2616 TELEPHONE RD|Nuisance On Property|180 Working Days|Jan 6 2026 6:08PM|SE|I|534C|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 17:08:56.0000000|3136267.5000000000|13826720.0000000000|2616 TELEPHONE RD|HOUSTON|TX|77023|0600570000001|2025-04-16 17:07:43.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Nuisance On Property 4/16/2025 12:08:56 PM||NULL|Neighborhoods 2500140985|2500140985|2110 E GOVERNORS CIR HOUSTON TX 77092|29.8072|-95.4473|Routed|2025-04-16 12:06:15.0000000||Parking Violation - 2500140985 - 2110 E GOVERNORS CIR|Parking Violation|19 Calendar Days|May 5 2025 5:11PM|NW|A|452S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 17:11:17.0000000|3094997.7400000000|13858160.3000000000|2110 E GOVERNORS CIR|HOUSTON|TX|77092|1020480000006|2025-04-16 17:06:15.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 12:11:17 PM||An oversized yellow truck parks mid block in a note parking zone daily. The truck impedes the flow of traffic and likely restricts fire truck routes.|Parking Management 2500140984|20521690-2500140984|14118 AVONGATE LN HOUSTON TX 77082|29.7304|-95.6375|Service Completed|2025-04-16 12:06:08.0000000|Apr 17 2025 3:02PM|Water Leak - 20521690-2500140984 - 14118 AVONGATE LN|Water Leak|10 Calendar Days|Apr 26 2025 5:08PM|SW|F|488W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 17:08:24.0000000|3035510.0000000000|13828470.0000000000|14118 AVONGATE LN|HOUSTON|TX|77082|1236480020012|2025-04-16 17:06:08.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:00:46 PM - Case # 20521690 -2500140984: All investig||Correct Address:14111 Avongate LnHouston TX 77082citizen is requesting for pwe crews to come out to check for leak citizen has huge water bill please contact the citizen before arriving 8322886150|4/17/2025 3:00:46 PM - Case # 20521690 -2500140984: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140983|2500140983|6418 GOFORTH ST HOUSTON TX 77021|29.6946|-95.3543|Routed|2025-04-16 12:05:55.0000000||Recycling Cart Replace - 2500140983 - 6418 GOFORTH ST|Recycling Cart Replace|14 Calendar Days|Apr 30 2025 5:08PM|SE|D|533M|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-16 17:08:34.0000000|3125763.5000000000|13818147.0000000000|6418 GOFORTH ST|HOUSTON|TX|77021|0582180000007|2025-04-16 17:05:55.0000000|GREATER OST / SOUTH UNION||SETU111|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Recycling Cart Replace 4/16/2025 12:08:34||Green bin needed/ got stolen|Solid Waste Management 2500140982|20521689-2500140982|2016 BRACKENRIDGE ST HOUSTON TX 77026|29.7807|-95.3408|Service Completed|2025-04-16 12:05:42.0000000|Apr 17 2025 12:26PM|Sewer Wastewater - 20521689-2500140982 - 2016 BRACKENRIDGE ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 5:06PM|NE|B|494A|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 17:06:34.0000000|3129064.7500000000|13849562.0000000000|2016 BRACKENRIDGE ST|HOUSTON|TX|77026|0071010000006|2025-04-16 17:05:42.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:24:54 PM - Case # 20521689 -2500140982: All investi||clean-out is full and line is shared between the two addresses.|4/17/2025 12:24:54 PM - Case # 20521689 -2500140982: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140981|2500140981|414 DRENNAN ST HOUSTON TX 77003|29.7464|-95.3369|Service Completed|2025-04-16 12:05:16.0000000|Apr 18 2025 9:54AM|Container Replacement - 2500140981 - 414 DRENNAN ST|Container Replacement|10 Calendar Days|Apr 26 2025 5:06PM|NE|H|494S|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-16 17:06:53.0000000|3130707.0000000000|13837131.0000000000|414 DRENNAN ST|HOUSTON|TX|77003|1385080010005|2025-04-16 17:05:16.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||9000 0359 3036|Completed by Vincent Allen. Notes: 2500140980|2500140980|8601 BROADWAY ST HOUSTON TX 77061|29.7584|-95.3698|Routed|2025-04-16 12:04:59.0000000||Health Code - 2500140980 - 8601 BROADWAY ST|Health Code|55 Calendar Days|Jun 10 2025 5:10PM|SE|I|535X|Health|Environmental Health|Health Code|0|Active|2025-04-16 17:10:18.0000000|3150775.7500000000|13808185.0000000000|8601 BROADWAY ST|HOUSTON|TX|77061|0402390000100|2025-04-16 17:04:59.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU102|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||8601 broadway #1206/ upstair apartment has had water leaks and cause mold all through out the apt|Health 2500140979|2500140979|3305 JEFFERSON ST HOUSTON TX 77003|29.7394|-95.3495|Service Completed|2025-04-16 12:04:36.0000000|Apr 17 2025 8:30AM|Missed Garbage Pickup - 2500140979 - 3305B JEFFERSON ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:05PM|SE|I|493V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:05:07.0000000|3126792.2500000000|13834479.0000000000|3305 JEFFERSON ST|HOUSTON|TX|77003|1363000010001|2025-04-16 17:04:36.0000000|GREATER EASTWOOD|East Downtown MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||+++ ADDRESS WARNING +++Entered Address: 3305B JEFFERSON STValidated Address: 3305 JEFFERSON ST - Address Id: 1955590+++ ADDRESS WARNING +++3305B JEFFERSON ST|Completed by Quinton Kingsby. Notes: 2500140977|12696963-2500140977|2302 LORRAINE ST HOUSTON TX 77026|29.7786|-95.3467|Routed - Integrated|2025-04-16 12:02:52.0000000||Traffic Signs - 12696963-2500140977 - MARY ST LORRAINE ST|Traffic Signs|14 Working Days|May 6 2025 5:10PM|NE|B|494E|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 17:10:57.0000000|3127262.7500000000|13848661.0000000000|2302 LORRAINE ST|HOUSTON|TX|77026|0151960000005|2025-04-16 17:02:52.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 02:37:36||+++ ADDRESS WARNING +++Entered Address: MARY ST LORRAINE STValidated Address: 2302 LORRAINE ST - Address Id: 176252+++ ADDRESS WARNING +++mary and sumpster noble lorraine|Public Works 2500140976|2500140976|4723 OMEARA DR HOUSTON TX 77035|29.6713|-95.4576|Service Completed|2025-04-16 12:02:26.0000000|Apr 17 2025 3:27PM|Missed Recycling Pickup - 2500140976 - 4723 OMEARA DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 5:02PM|SW|K|531V|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 17:02:26.0000000|3093235.7500000000|13808660.0000000000|4723 OMEARA DR|HOUSTON|TX|77035|0890220000003|2025-04-16 17:02:26.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||NULL|Completed by Shawn Fields. Notes: serviced 2500140975|12696957-2500140975|2218 NOBLE ST HOUSTON TX 77026|29.7805|-95.3467|Routed - Integrated|2025-04-16 12:01:41.0000000||Traffic Signs - 12696957-2500140975 - MARY ST NOBLE ST|Traffic Signs|14 Working Days|May 6 2025 5:02PM|NE|B|494A|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 17:02:44.0000000|3127166.0000000000|13849364.0000000000|2218 NOBLE ST|HOUSTON|TX|77026|0152000000001|2025-04-16 17:01:41.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 02:47:37||+++ ADDRESS WARNING +++Entered Address: MARY ST NOBLE STValidated Address: 2218 NOBLE ST - Address Id: 185729+++ ADDRESS WARNING +++mary and sumpster noble lorraine|Public Works 2500140974|2500140974|4418 SAYERS ST HOUSTON 77026|29.801|-95.3312|Routed|2025-04-16 12:00:41.0000000||Trash Dumping or Illegal Dumpsite - 2500140974 - 4418 SAYERS ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 5:29PM|NE|B|454X|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 17:29:14.0000000|3131886.3100000000|13857026.4100000000|4418 SAYERS ST|HOUSTON||77026|0601050120019|2025-04-16 17:00:41.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW||1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Isaiah Conway created Trash Dumping or Illegal Dumpsite 4/16/20||HPD EIU investigated this location (4418 Sayers) and found wood remodeling debris in the ditch area. Request pickup of items at the location.|Solid Waste Management 2500140973|2500140973|205 TRIMBLE ST HOUSTON TX 77009|29.7927|-95.369|Routed|2025-04-16 12:00:37.0000000||Dead Animal Collection - 2500140973 - 205 TRIMBLE ST|Dead Animal Collection|4 Calendar Days|Apr 20 2025 5:03PM|NE|H|453Y|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 17:03:32.0000000|3120000.0000000000|13853632.0000000000|205 TRIMBLE ST|HOUSTON|TX|77009|0331050420009|2025-04-16 17:00:37.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW|S|1st Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Requesting update none to give. Advised he would like it p||across from this address in grass area behind the tree|Solid Waste Management 2500140972|2500140972|4723 OMEARA DR HOUSTON TX 77035|29.6713|-95.4576|Service Completed|2025-04-16 12:00:29.0000000|Apr 17 2025 6:41AM|Missed Garbage Pickup - 2500140972 - 4723 OMEARA DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 5:00PM|SW|K|531V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 17:00:29.0000000|3093235.7500000000|13808660.0000000000|4723 OMEARA DR|HOUSTON|TX|77035|0890220000003|2025-04-16 17:00:29.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Crews working in area on 4/17/25||Citizen states garbage and recycle has not been picked up for 3 months. Rubicon states garbage pock up is still on scheduled for 4/10/2025. Please service and update|Crews working in area on 4/17/25 2500140971|12696958-2500140971|1912 MARY ST HOUSTON TX 77026|29.7795|-95.3467|Routed - Integrated|2025-04-16 12:00:21.0000000||Traffic Signs - 12696958-2500140971 - MARY ST SUMPTER ST|Traffic Signs|14 Working Days|May 6 2025 5:01PM|NE|B|494E|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 17:01:29.0000000|3127254.2500000000|13849007.0000000000|1912 MARY ST|HOUSTON|TX|77026|0151970000008|2025-04-16 17:00:21.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 02:29:35||+++ ADDRESS WARNING +++Entered Address: MARY ST SUMPTER STValidated Address: 1912 MARY ST - Address Id: 162143+++ ADDRESS WARNING +++mary and sumpster noble lorraine|Public Works 2500140970|12696959-2500140970|4510 SAUNDERS RD HOUSTON TX 77093|29.8644|-95.3235|Service Completed|2025-04-16 12:00:18.0000000|Apr 16 2025 2:33PM|Street Hazard - 12696959-2500140970 - 4510 SAUNDERS RD|Street Hazard|10 Calendar Days|Apr 26 2025 5:02PM|NE|B|414Y|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 17:02:46.0000000|3133582.2500000000|13880139.0000000000|4510 SAUNDERS RD|HOUSTON|TX|77093|0680410090192|2025-04-16 17:00:18.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU107|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||thick dirt on the street starting from the address above to the willie Langley up to Eastex|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Homeowners' responsibility for cleaning up dirt from street. 2500140969|2500140969|14202 OVERBROOK LN HOUSTON TX 77077|29.739|-95.6395|Routed|2025-04-16 11:59:56.0000000||Dead Animal Collection - 2500140969 - 14200 OVERBROOK LN|Dead Animal Collection|4 Calendar Days|Apr 20 2025 5:04PM|SW|G|488S|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 17:04:11.0000000|3034759.7500000000|13831616.0000000000|14202 OVERBROOK LN|HOUSTON|TX|77077|1050920000032|2025-04-16 16:59:56.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created Dead Animal Collection 4/16/2025 12:04:1||+++ ADDRESS WARNING +++Entered Address: 14200 OVERBROOK LNValidated Address: 14202 OVERBROOK LN - Address Id: 437174+++ ADDRESS WARNING +++dead 4 chickens 1 dead goat and 1 dead headless pigofficer requesting this pickup be expedited.|Solid Waste Management 2500140968|12696960-2500140968|8201 LINDA VISTA RD HOUSTON TX 77028|29.8368|-95.2767|Service Completed|2025-04-16 11:58:27.0000000|Apr 18 2025 3:25PM|Street Condition - 12696960-2500140968 - 8202 crestview drive|Street Condition|30 Calendar Days|May 16 2025 5:02PM|NE|B|455F|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 17:02:45.0000000|3148669.2500000000|13871449.0000000000|8201 LINDA VISTA RD|HOUSTON|TX|77028|0760410100185|2025-04-16 16:58:27.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||+++ ADDRESS WARNING +++Entered Address: 8202 crestview driveValidated Address: 8201 LINDA VISTA RD - Address Id: 178544+++ ADDRESS WARNING +++sink hole on 8100 crestviews and 8200 denton|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :Refer to Houston water division for further investigation cave in 2500140967|2500140967|5447 RUTHERGLENN DR HOUSTON 77096|29.6726|-95.4797|Routed|2025-04-16 11:57:15.0000000||Administrative Review - 2500140967 - 5447 RUTHERGLENN DR|Administrative Review|30 Calendar Days|May 16 2025 5:00PM|SW|C|531T|Public Works|Customer Account Services|Administrative Review|0|Active|2025-04-16 17:00:05.0000000|3086224.0000000000|13808934.0000000000|5447 RUTHERGLENN DR|HOUSTON||77096|0914320000024|2025-04-16 16:57:15.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW|CAS AdminReview|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||ACCOUNT# 17379844129- Dear Abbie Kamin Council Member So sorry to be bothering you but we need help in resolving these high water bills. Here is little background - our monthly water bill in December 2024 was 192.92 January 2025 was 142.71 February 2|Public Works 2500140966|2500140966|10542 DODSON ST HOUSTON TX 77093|29.8662|-95.3306|Routed|2025-04-16 11:56:58.0000000||Trash Dumping or Illegal Dumpsite - 2500140966 - 10542 DODSON ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 4:59PM|NE|B|414X|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 16:59:40.0000000|3131313.7500000000|13880734.0000000000|10542 DODSON ST|HOUSTON|TX|77093|0791150020022|2025-04-16 16:56:58.0000000|EASTEX - JENSEN AREA|Greater Northside MD|||NE|||NW|||NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Trash Dumping or Illegal Dumpsite 4/16/20||a lot of trash junk trash bags all long side by the vacant field on Dodson near a fire hydrant|Solid Waste Management 2500140965|20521686-2500140965|1960 LAVERNE ST HOUSTON TX 77080|29.8083|-95.5121|Service Completed|2025-04-16 11:56:36.0000000|Apr 17 2025 2:30PM|Sewer Wastewater - 20521686-2500140965 - 1960 LAVERNE ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 4:56PM|NW|A|450U|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 16:56:36.0000000|3074446.7500000000|13857923.0000000000|1960 LAVERNE ST|HOUSTON|TX|77080|0651040000034|2025-04-16 16:56:36.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE||FULL|1 Calendar Day|SSOAlerts|2025-04-20 11:15:04.1430000|4/17/2025 2:30:07 PM - Case # 20521686 -2500140965: All investig||Possible SSO detected at manhole IA028058 Manhole level over security threshold with dry weather. Alarm Activation Timestamp:04/16/2025 09:00:00 Name:Possible SSO detected at manhole IA028058 Address:1960 LAVERNE ST Water level (in):36.5 Alarm type:Possibl|4/17/2025 2:30:07 PM - Case # 20521686 -2500140965: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140964|20521687-2500140964|5420 HARRISBURG BLVD HOUSTON TX 77011|29.7413|-95.3208|Service Completed|2025-04-16 11:56:25.0000000|Apr 16 2025 2:01PM|Water Leak - 20521687-2500140964 - 400 ALTIC ST|Water Leak|10 Calendar Days|Apr 26 2025 4:57PM|NE|H|494U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 16:57:31.0000000|3135794.0000000000|13835410.0000000000|5420 HARRISBURG BLVD|HOUSTON|TX|77011|0380490000005|2025-04-16 16:56:25.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:00:36 PM - Case # 20521687 -2500140964: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 400 ALTIC STValidated Address: 5420 HARRISBURG BLVD - Address Id: 95193+++ ADDRESS WARNING +++water leak on the streets|4/16/2025 2:00:36 PM - Case # 20521687 -2500140964: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140963|2500140963|5610 BEECHNUT ST HOUSTON TX 77096|29.6893|-95.489|Service Completed|2025-04-16 11:56:16.0000000|Apr 17 2025 5:47PM|Missed Recycling Pickup - 2500140963 - 5610 BEECHNUT ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 4:58PM|SW|C|531N|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 16:58:20.0000000|3083066.5000000000|13814882.0000000000|5610 BEECHNUT ST|HOUSTON|TX|77096|0910410000041|2025-04-16 16:56:16.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: can not out resident was on p||no pickup for over 2 weeks|Completed by Shawn Fields. Notes: can not out resident was on porch 2500140962|2500140962|11902 SCOTT ST HOUSTON 77047|29.632|-95.3681|Service Completed|2025-04-16 11:56:01.0000000|Apr 16 2025 12:00PM|Liaison Comm - 2500140962 - 3801 HICKOK LN|Liaison Comm|5 Working Days|Apr 23 2025 5:04PM|SE|D|573L|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 16:57:42.0000000|3122017.0000000000|13795122.0000000000|11902 SCOTT ST|HOUSTON||77047|none|2025-04-16 16:56:01.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|||SE|||SE|||SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Thank you for contacting us. The department has been notified fo||+++ ADDRESS WARNING +++Entered Address: 3801 HICKOK LNValidated Address: 11902 SCOTT ST - Address Id: 3201106+++ ADDRESS WARNING +++2500090846 ORG2500109615 ESCCaller states its the soccer cage area with no light make cc at 832.871.9965 Hector+++ ADDRESS|Thank you for contacting us. The department has been notified for resolution. 2500140961|2500140961|4834 KNICKERBOCKER ST HOUSTON TX 77035|29.6684|-95.4601|Service Completed|2025-04-16 11:55:12.0000000|Apr 17 2025 11:48AM|Container Replacement - 2500140961 - 4834 KNICKERBOCKER ST|Container Replacement|10 Calendar Days|Apr 26 2025 4:55PM|SW|K|531Y|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-16 16:55:12.0000000|3092463.0000000000|13807578.0000000000|4834 KNICKERBOCKER ST|HOUSTON|TX|77035|0852010000021|2025-04-16 16:55:12.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Terrance Moore. Notes: Replacing missing can||The city took the citizen container again. Please replacement.|Completed by Terrance Moore. Notes: Replacing missing can 2500140960|20521685-2500140960|3322 RIVERLAWN DR HOUSTON TX 77339|30.0504|-95.2044|Service Completed|2025-04-16 11:52:48.0000000|Apr 16 2025 12:38PM|Water Leak - 20521685-2500140960 - 3322 RIVERLAWN DR|Water Leak|10 Calendar Days|Apr 26 2025 4:53PM|GNEHSA|E|336D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 16:53:36.0000000|3169131.5000000000|13948971.0000000000|3322 RIVERLAWN DR|HOUSTON|TX|77339|1084040000006|2025-04-16 16:52:48.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:37:55 PM - Case # 20521685 -2500140960: An investig||standing water in front yard make ccSEE:Water Main Valve - 20516251-2500111606 - 3322 RIVERLAWN DRWater Leak - 20512190-2500096871 - 3322 RIVERLAWN DR|4/16/2025 12:37:55 PM - Case # 20521685 -2500140960: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140959|2500140959|1739 GINGERLEAF LN HOUSTON TX 77055|29.8018|-95.4874|Service Completed|2025-04-16 11:52:15.0000000|Apr 16 2025 2:42PM|Liaison Comm - 2500140959 - 1739 GINGERLEAF LN|Liaison Comm|5 Working Days|Apr 23 2025 5:00PM|NW|A|451S|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 16:53:35.0000000|3082347.5000000000|13855808.0000000000|1739 GINGERLEAF LN|HOUSTON|TX|77055|1151000000021|2025-04-16 16:52:15.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified||case overdue|Container delivery department has been notified 2500140958|2500140958|2715 DROXFORD DR HOUSTON TX 77008|29.7985|-95.4477|Routed|2025-04-16 11:52:05.0000000||New Resident Container - 2500140958 - 2715 DROXFORD DR|New Resident Container|12 Calendar Days|Apr 28 2025 4:53PM|NW|C|452W|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 16:53:51.0000000|3094964.2500000000|13854990.0000000000|2715 DROXFORD DR|HOUSTON|TX|77008|0872300000092|2025-04-16 16:52:05.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created New Resident Container 4/16/2025 11:53||NULL|Solid Waste Management 2500140957|20521688-2500140957|1105 E SUNNYSIDE ST HOUSTON TX 77076|29.8576|-95.3643|Service Completed|2025-04-16 11:52:04.0000000|Apr 16 2025 2:43PM|Sewer Wastewater - 20521688-2500140957 - 1105 E SUNNYSIDE ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 5:01PM|NE|H|413Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 17:01:02.0000000|3120747.7500000000|13877282.0000000000|1105 E SUNNYSIDE ST|HOUSTON|TX|77076|0750670110189|2025-04-16 16:52:04.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:42:14 PM - Case # 20521688 -2500140957: All investig||NULL|4/16/2025 2:42:14 PM - Case # 20521688 -2500140957: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140956|2500140956|3626 DRUMMOND ST HOUSTON TX 77025|29.6966|-95.4326|Routed|2025-04-16 11:51:52.0000000||Missed Yard Waste Pickup - 2500140956 - 3626 DRUMMOND ST|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 4:52PM|SW|C|532K|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 16:52:48.0000000|3100880.0000000000|13818091.0000000000|3626 DRUMMOND ST|HOUSTON|TX|77025|0720070400018|2025-04-16 16:51:52.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Yard Waste Pickup 4/16/2025 11:52:||Missed yard waste|Solid Waste Management 2500140955|2500140955|1210 PRINCE ST HOUSTON 77008|29.7925|-95.4133|Routed|2025-04-16 11:51:44.0000000||Park Forestry Escalation - 2500140955 - 1210 PRINCE ST|Park Forestry Escalation|3 Working Days|Apr 21 2025 5:00PM|NW|C|452Y|Parks and Recreation|Customer Escalation|Park Forestry Escalation|0|Active|2025-04-16 16:53:27.0000000|3105938.5000000000|13853146.0000000000|1210 PRINCE ST|HOUSTON||77008|1422480010005|2025-04-16 16:51:44.0000000|GREATER HEIGHTS||NWTH110|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE|PR ForestryCustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Park Forestry Escalation 4/16/2025 11||CITIZEN IS CONCERN REGARDING2 DEAD TREES 1210 PRINCE ST|Parks and Recreation 2500140954|2500140954|3616 CORDER ST HOUSTON TX 77021|29.6877|-95.3698|Routed|2025-04-16 11:50:51.0000000||Missed Recycling Pickup - 2500140954 - 3616 Corder St|Missed Recycling Pickup|4 Working Days|Apr 22 2025 4:50PM|SE|D|533Q|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 16:50:51.0000000|3120935.0000000000|13815491.0000000000|3616 CORDER ST|HOUSTON|TX|77021|1452350010001|2025-04-16 16:50:51.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||no recycling picked on Corder|Solid Waste Management 2500140953|12696954-2500140953|7010 HEDGEWOOD ST HOUSTON TX 77016|29.8802|-95.2852|Service Completed|2025-04-16 11:50:21.0000000|Apr 17 2025 7:47AM|Drainage - 12696954-2500140953 - 7010 HEDGEWOOD ST|Drainage|30 Calendar Days|May 16 2025 4:53PM|NE|B|415P|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-16 16:53:33.0000000|3145562.7400000000|13886283.8600000000|7010 HEDGEWOOD ST|HOUSTON|TX|77016|1064770000326|2025-04-16 16:50:21.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-07|TUESDAY-A|NE||2nd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 05.Drainage system properly performing by convey||Standing Water in street|Resolution :05.Drainage system properly performing by conveying/clearing runoff as intended no action requiredClose Comments :Investigation completed 2500140952|20521682-2500140952|2001 CAPLIN ST HOUSTON TX 77026|29.8161|-95.349|Service Completed|2025-04-16 11:49:31.0000000|Apr 17 2025 11:55AM|Sewer Wastewater - 20521682-2500140952 - 2001 CAPLIN ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 4:51PM|NE|H|453R|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 16:51:33.0000000|3126063.7500000000|13862358.0000000000|2001 CAPLIN ST|HOUSTON|TX|77026|0660550080122|2025-04-16 16:49:31.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO101|MONDAY|NE|NEMO-B-07|MONDAY-B|NE|S|2nd Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:54:37 AM - Case # 20521682 -2500140952: All investi||sewer line is backed up in the backyard please jet the line|4/17/2025 11:54:37 AM - Case # 20521682 -2500140952: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140951|20521683-2500140951|12016 ROYAL OAKS RUN DR HOUSTON TX 77082|29.7256|-95.5913|Service Completed|2025-04-16 11:48:50.0000000|Apr 16 2025 1:40PM|Water Service - 20521683-2500140951 - 12016 ROYAL OAKS RUN DR|Water Service|2 Calendar Days|Apr 18 2025 4:50PM|SW|F|489W|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 16:50:23.0000000|3050214.7500000000|13827124.0000000000|12016 ROYAL OAKS RUN DR|HOUSTON|TX|77082|1397970030024|2025-04-16 16:48:50.0000000|WESTCHASE||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:38:50 PM - Case # 20521683 -2500140951: All investig||NULL|4/16/2025 1:38:50 PM - Case # 20521683 -2500140951: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140950|2500140950|1815 SOUTHMORE BLVD HOUSTON TX 77004|29.7243|-95.3799|Service Completed|2025-04-16 11:48:50.0000000|Apr 18 2025 9:47AM|Building Code Violation - 2500140950 - 1815 SOUTHMORE BLVD|Building Code Violation|7 Calendar Days|Apr 23 2025 4:50PM|SW|D|533B|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 16:50:26.0000000|3117307.5000000000|13828670.0000000000|1815 SOUTHMORE BLVD|HOUSTON|TX|77004|0332480010009|2025-04-16 16:48:50.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I38 on-site visit for construction without||REMODELING|Inspector site visit I38 on-site visit for construction without a permit. Contact made with property owner Mr. Solomon. The reason for the visit was explained to Mr. Solomon. Upon walking the property I38 noticed structural(repair) work being done new s 2500140949|12696953-2500140949|5715 BELROSE DR HOUSTON TX 77035|29.6536|-95.4878|Service Completed|2025-04-16 11:48:33.0000000|Apr 16 2025 3:41PM|Street Hazard - 12696953-2500140949 - 5715 BELROSE DR|Street Hazard|10 Calendar Days|Apr 26 2025 4:51PM|SW|K|571A|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 16:51:36.0000000|3083862.0000000000|13801936.0000000000|5715 BELROSE DR|HOUSTON|TX|77035|0860290000014|2025-04-16 16:48:33.0000000|WESTBURY||SWTH111|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||broken and cracked sidewalk/ tree fell on it and roots destroyed sidewalk|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Property owners responsibility 2500140948|2500140948|1331 RIM ROCK DR HOUSTON 77088|29.8959|-95.4264|Routed|2025-04-16 11:48:15.0000000||SWM Escalation - 2500140948 - 1331 RIM ROCK DR|SWM Escalation|3 Working Days|Apr 21 2025 4:56PM|NW|B|412K|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 16:49:21.0000000|3100644.2500000000|13890613.0000000000|1331 RIM ROCK DR|HOUSTON||77088|0991060000664|2025-04-16 16:48:15.0000000|HIDDEN VALLEY||NWTU124|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW|S|3rd Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/16/2025 11:49:21 AM||loose screws on wheels/ container will not standno COH utility acct|Solid Waste Management 2500140947|20521684-2500140947|14741 MEMORIAL DR HOUSTON TX 77079|29.7702|-95.6106|Service Completed|2025-04-16 11:47:55.0000000|Apr 16 2025 1:06PM|Sewer Wastewater - 20521684-2500140947 - 14741 MEMORIAL DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 4:50PM|NW|G|488G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 16:50:16.0000000|3043628.0000000000|13843175.0000000000|14741 MEMORIAL DR|HOUSTON|TX|77079|1002710000004|2025-04-16 16:47:55.0000000|MEMORIAL||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:05:33 PM - Case # 20521684 -2500140947: All investig||Plate issue. No citizen information provided"|4/16/2025 1:05:33 PM - Case # 20521684 -2500140947: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140946|12696955-2500140946|17100 NORTHCHASE DR HOUSTON TX 77060|29.9494|-95.4076|Service Completed|2025-04-16 11:47:52.0000000|Apr 17 2025 9:53AM|Traffic Signal Maintenance - 12696955-2500140946 - 17100 NORTHCHASE DR|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 4:52PM|NE|B|372R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 16:52:55.0000000|3106145.8200000000|13910486.6400000000|17100 NORTHCHASE DR|HOUSTON|TX|77060|1121130000001|2025-04-16 16:47:52.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||At intersection of Northchase and Greens Rd. eastbound lane of Greens Rd. line holding signal head and street sign is drooping severly. Previously reported (2500081235) and report was repaired but no evident change - still hanging.|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETE 2500140945|2500140945|4110 EUROPA ST HOUSTON TX 77022|29.7584|-95.3698|Service Completed|2025-04-16 11:46:12.0000000|Apr 18 2025 11:43AM|Building Code Violation - 2500140945 - 4110 EUROPA ST|Building Code Violation|7 Calendar Days|Apr 23 2025 4:48PM|NW|H|453K|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 16:48:08.0000000|3114124.5000000000|13865071.0000000000|4110 EUROPA ST|HOUSTON|TX|77022|0610550150016|2025-04-16 16:46:12.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|I spoke with the complainant to inform him that an investigator||4110 europa/ working on scaffolds not tied off doing construction on the home. Also please check the new AC unit that was installed and the person that installed unit is not licensed.|I spoke with the complainant to inform him that an investigator had previously visited and found no visible construction and he had no access to proceed with the investigation. He told me he would send photos as proof of the construction but as of now I 2500140943|2500140943|4757 BEECHAVEN DR HOUSTON TX 77053|29.5915|-95.4508|Routed|2025-04-16 11:45:46.0000000||Missed Garbage Pickup - 2500140943 - 4757 BEECHAVEN DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 4:46PM|SW|K|611D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 16:46:55.0000000|3096287.5000000000|13779722.0000000000|4757 BEECHAVEN DR|HOUSTON|TX|77053|6254020060500907|2025-04-16 16:45:46.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Garbage Pickup 4/16/2025 11:46:55 AM||whole street|Solid Waste Management 2500140942|2500140942|4615 OAKSIDE DR HOUSTON TX 77053|29.6063|-95.4475|Service Completed|2025-04-16 11:45:19.0000000|Apr 17 2025 4:27PM|Heavy Trash Code Violation - 2500140942 - 4615 OAKSIDE DR|Heavy Trash Code Violation|25 Working Days|May 21 2025 4:53PM|SW|K|571V|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 16:46:49.0000000|3097164.0000000000|13785138.0000000000|4615 OAKSIDE DR|HOUSTON|TX|77053|0960150000040|2025-04-16 16:45:19.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-09|FRIDAY-B|SW|S|4th Thursday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Issue Resolved||their junk has been out for a month|Issue Resolved 2500140941|221287-2500140941|4218 TIDEWATER DR HOUSTON TX 77045|29.6339|-95.4419|Routed - Integrated|2025-04-16 11:44:55.0000000||Tree Removal - 221287-2500140941 - 4218 TIDEWATER DR|Tree Removal|51 Calendar Days|Jun 7 2025 4:30PM|SW|K|572J|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-17 16:30:09.0000000|3098637.2500000000|13795204.0000000000|4218 TIDEWATER DR|HOUSTON|TX|77045|0914410000014|2025-04-16 16:44:55.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW||FULL|51 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Trash Dumping or Illegal Dumpsite||Caller states city was out cutting tree limbs and left debri on her yard/sidewalk. She states she wants to report it as to not get fined for having tree waste on her property before heavy trash day|Solid Waste Management 2500140940|2500140940|4623 OAKSIDE DR HOUSTON TX 77053|29.6063|-95.4479|Service Completed|2025-04-16 11:43:56.0000000|Apr 17 2025 10:04AM|Heavy Trash Code Violation - 2500140940 - 4623 OAKSIDE DR|Heavy Trash Code Violation|25 Working Days|May 21 2025 4:53PM|SW|K|571V|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 16:46:11.0000000|3097021.0000000000|13785127.0000000000|4623 OAKSIDE DR|HOUSTON|TX|77053|0960150000042|2025-04-16 16:43:56.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-09|FRIDAY-B|SW|S|4th Thursday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Issue resolved||their junk has been out for a month|Issue resolved 2500140939|2500140939|750 LOCKWOOD DR HOUSTON TX 77020|29.7584|-95.3176|Routed|2025-04-16 11:43:03.0000000||Air Pollution - 2500140939 - 750 LOCKWOOD DR|Air Pollution|30 Calendar Days|May 16 2025 4:50PM|NE|H|494Q|Health|Environmental Health|Air Pollution|0|Active|2025-04-16 16:50:05.0000000|3136673.7500000000|13841677.0000000000|750 LOCKWOOD DR|HOUSTON|TX|77020|0402630000021|2025-04-16 16:43:03.0000000|DENVER HARBOR / PORT HOUSTON|East End MD|||NE|||NE|||NE|EH BurPolControlPrev|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB An email was received on April 16 2025 that stated "Our||NULL|Health 2500140938|2500140938|15211 PARK ROW DR HOUSTON TX 77084|29.7876|-95.6526|Routed|2025-04-16 11:42:30.0000000||PW CIP Project - 2500140938 - 15211 PARK ROW DR|PW CIP Project|5 Working Days|Apr 23 2025 4:56PM|NW|A|447Z|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-16 16:49:11.0000000|3030142.5000000000|13849093.0000000000|15211 PARK ROW DR|HOUSTON|TX|77084|1196350010001|2025-04-16 16:42:30.0000000|ADDICKS PARK TEN|HCID #4 (Energy Corridor)|||NW|||NW|||NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB Thu 4/17/2025 5:06 PM: Email Sent To CIP Project Team. Emai||City contractors working on the street for 5 years now they are now working in front of my apt complex. They are parking their vehicles behind the orange barrels on the Northside of median-blocking the view for West bound traffic- Please make contact|Public Works 2500140937|12696952-2500140937|1200 W CLAY ST HOUSTON TX 77019|29.7555|-95.394|Routed - Integrated|2025-04-16 11:41:25.0000000||Traffic Signs - 12696952-2500140937 - 1200 W CLAY ST|Traffic Signs|14 Working Days|May 6 2025 4:46PM|NW|C|493N|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 16:46:28.0000000|3112544.2900000000|13839906.5800000000|1200 W CLAY ST|HOUSTON|TX|77019|0512950000039|2025-04-16 16:41:25.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE||1st Wednesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signs 4/16/2025 11:46:28 AM||Valet zone application was submitted by Emma Jane for the 1200 block of W. Clay. This submission is for a new valet zone.|Public Works 2500140934|2500140934|5203 INDIGO ST HOUSTON TX 77096|29.6863|-95.4735|Routed|2025-04-16 11:39:52.0000000||PW CIP Project - 2500140934 - 5203 INDIGO ST|PW CIP Project|5 Working Days|Apr 23 2025 4:49PM|SW|C|531P|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-16 16:42:49.0000000|3088030.0000000000|13813970.0000000000|5203 INDIGO ST|HOUSTON|TX|77096|0853820000013|2025-04-16 16:39:52.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB Thu 4/17/2025 4:38 PM: Email Sent To TDO Department for inq||City workers were working in the area around February 2025 they repaved the street and redid the Sidewalks. In the process they damaged Caller's Sprinkler and grass. Caller spoke to Jorge (around March April 2025) who seemed to be the PM of the Projec|Public Works 2500140931|20521681-2500140931|3034 FRANCIS ST HOUSTON TX 77004|29.7299|-95.3588|Routed - Integrated|2025-04-16 11:37:16.0000000||Water Leak - 20521681-2500140931 - 3034 FRANCIS ST|Water Leak|10 Calendar Days|Apr 26 2025 4:38PM|SE|D|493Z|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 16:38:23.0000000|3123942.0000000000|13830917.0000000000|3034 FRANCIS ST|HOUSTON|TX|77004|0530160030004|2025-04-16 16:37:16.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 08:42:45||NULL|Public Works 2500140930|2500140930|1208 MEADOW ST HOUSTON TX 77020|29.7719|-95.3393|Routed|2025-04-16 11:37:14.0000000||Add a Can - 2500140930 - 1208 MEADOW ST|Add a Can|14 Calendar Days|Apr 30 2025 4:43PM|NE|B|494E|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-16 16:43:11.0000000|3129634.2500000000|13846367.0000000000|1208 MEADOW ST|HOUSTON|TX|77020|1410930010001|2025-04-16 16:37:14.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW|S|1st Thursday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Add a Can 4/16/2025 11:43:11 AM||please leave the bins at the back gate of the driveway at the entrance to the duplex's//people form apts may take from the front of the church|Solid Waste Management 2500140929|2500140929|1134 WOODHILL RD HOUSTON TX 77008|29.7921|-95.4153|Routed|2025-04-16 11:37:02.0000000||Container Replacement - 2500140929 - 1134 WOODHILL RD|Container Replacement|10 Calendar Days|Apr 26 2025 4:37PM|NW|C|452Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 16:37:54.0000000|3105330.5000000000|13852977.0000000000|1134 WOODHILL RD|HOUSTON|TX|77008|0771810080014|2025-04-16 16:37:02.0000000|LAZYBROOK / TIMBERGROVE||NWTH110|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created Container Replacement 4/16/2025 11:37:54||please remove extra can from property|Solid Waste Management 2500140928|12696950-2500140928|10669 N HOUSTON ROSSLYN RD HOUSTON TX 77088|29.8905|-95.4946|Service Completed|2025-04-16 11:36:56.0000000|Apr 16 2025 1:03PM|Street Hazard - 12696950-2500140928 - 10669 N HOUSTON ROSSLYN RD|Street Hazard|10 Calendar Days|Apr 26 2025 4:37PM|NW|A|411J|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 16:37:34.0000000|3079206.2300000000|13887944.1600000000|10669 N HOUSTON ROSSLYN RD|HOUSTON|TX|77088|0420890000171|2025-04-16 16:36:56.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 60.Referred to Solid Waste Department ... ... Close C||There is debris on the road on entry to side street|Resolution :60.Referred to Solid Waste DepartmentClose Comments :Referred to Solid Waste Trash Dumping or Illegal Dumpsite - 2500141112 - 10669 N HOUSTON ROSSLYN RD 2500140927|221234-2500140927|3802 ALBERTA ST HOUSTON TX 77021|29.695|-95.3633|Service Completed|2025-04-16 11:36:41.0000000|Apr 18 2025 9:09AM|Tree Trim - 221234-2500140927 - 3800 ALBERTA ST|Tree Trim|75 Calendar Days|Jun 30 2025 4:38PM|SE|D|533L|Parks and Recreation|Forestry|Tree Trim|1|Resolved|2025-04-16 16:38:31.0000000|3122918.0000000000|13818136.0000000000|3802 ALBERTA ST|HOUSTON|TX|77021|0752380230011|2025-04-16 16:36:41.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No hazard found. No debris on indicated address||+++ ADDRESS WARNING +++Entered Address: 3800 ALBERTA STValidated Address: 3802 ALBERTA ST - Address Id: 141808+++ ADDRESS WARNING +++limbs on easment|No hazard found. No debris on indicated address 2500140926|2500140926|1220 HAWTHORNE ST HOUSTON 77006|29.7425|-95.3944|Routed|2025-04-16 11:35:53.0000000||HPW Escalation - 2500140926 - 1220 HAWTHORNE ST|HPW Escalation|3 Working Days|Apr 21 2025 4:44PM|SW|C|493S|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-16 16:37:03.0000000|3112489.5000000000|13835148.0000000000|1220 HAWTHORNE ST|HOUSTON||77006|0261940000008|2025-04-16 16:35:53.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created HPW Escalation 4/16/2025 11:37:03 AM||Caller states fire hydrant was already flushed she has a plumber at residence who states water is coming in dirty from city line. Can reach Mrs. Herring 8326076050|Public Works 2500140925|2500140925|1102 TABOR ST HOUSTON 77009|29.8011|-95.377|Routed|2025-04-16 11:35:30.0000000||SWM Escalation - 2500140925 - 1102 TABOR ST|SWM Escalation|3 Working Days|Apr 21 2025 4:42PM|NW|H|453X|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 16:35:53.0000000|3117359.7500000000|13856617.0000000000|1102 TABOR ST|HOUSTON||77009|0331360010006|2025-04-16 16:35:30.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-06|THURSDAY-A|NW|S|1st Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created SWM Escalation 4/16/2025 11:35:53 AM||304000001186/ placed by the alley 1102 taborwheels and lid broken|Solid Waste Management 2500140924|20521680-2500140924|3814 GARDENIA BEND DR HOUSTON TX 77053|29.6107|-95.4337|Service Completed|2025-04-16 11:34:17.0000000|Apr 16 2025 12:46PM|Sewer Wastewater - 20521680-2500140924 - 3814 GARDENIA BEND DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 4:35PM|SW|K|572S|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 16:35:58.0000000|3101502.5000000000|13786847.0000000000|3814 GARDENIA BEND DR|HOUSTON|TX|77053|1220270010041|2025-04-16 16:34:17.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:45:02 PM - Case # 20521680 -2500140924: An investig||at the fence|4/16/2025 12:45:02 PM - Case # 20521680 -2500140924: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140923|2500140923|3817 REBECCA ST HOUSTON TX 77021|29.6818|-95.3681|Service Completed|2025-04-16 11:34:17.0000000|Apr 16 2025 2:02PM|Dead Animal Collection - 2500140923 - 3817 REBECCA ST|Dead Animal Collection|4 Calendar Days|Apr 20 2025 4:36PM|SE|D|533Q|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 16:36:28.0000000|3121514.2500000000|13813343.0000000000|3817 REBECCA ST|HOUSTON|TX|77021|0741510210018|2025-04-16 16:34:17.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: DOG COLLECTED||dog by the street/curb near a vacant lot if you cannot find the dog contact the citizen please|Completed by Samuel Gallegos. Notes: DOG COLLECTED 2500140922|2500140922|12654 GREENS BAYOU ST HOUSTON TX 77013|29.7748|-95.2102|Routed|2025-04-16 11:34:02.0000000||Dead Animal Collection - 2500140922 - 12700 GREENS BAYOU ST|Dead Animal Collection|4 Calendar Days|Apr 20 2025 4:35PM|NE|I|496H|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 16:35:15.0000000|3170472.5000000000|13848646.0000000000|12654 GREENS BAYOU ST|HOUSTON|TX|77013|0642250130040|2025-04-16 16:34:02.0000000|NORTHSHORE||NETH102|THURSDAY|NE|NETH-A-07|THURSDAY-A|NE|S|1st Monday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Dead Animal Collection 4/16/2025 11:35:15||+++ ADDRESS WARNING +++Entered Address: 12700 GREENS BAYOU STValidated Address: 12654 GREENS BAYOU ST - Address Id: 76364+++ ADDRESS WARNING +++at the over oass / cross street is Normandy|Solid Waste Management 2500140919|2500140919|9200 CHIMNEY ROCK RD HOUSTON TX 77096|29.6769|-95.4768|Routed|2025-04-16 11:32:56.0000000||Mow Esplanade or Median - 2500140919 - 5400 S BRAESWOOD BLVD|Mow Esplanade or Median|21 Calendar Days|May 7 2025 4:35PM|SW|C|531T|Parks and Recreation|Greenspace Management|Mow Esplanade or Median|0|Active|2025-04-16 16:35:19.0000000|3087112.0000000000|13810716.0000000000|9200 CHIMNEY ROCK RD|HOUSTON|TX|77096|none|2025-04-16 16:32:56.0000000|MEYERLAND AREA||||SW|||SW|||SW|PR GreenspaceStatistics|FULL|21 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Mow Esplanade or Median 4/16/2025 11:35:||+++ ADDRESS WARNING +++Entered Address: 5400 S BRAESWOOD BLVDValidated Address: 9200 CHIMNEY ROCK RD - Address Id: 3007165+++ ADDRESS WARNING +++Citizen is requesting a Supervisor to make contact with her about who's responsibility it is to maintain/mow es|Parks and Recreation 2500140918|12696951-2500140918|4218 TIDEWATER DR HOUSTON TX 77045|29.6339|-95.4419|Service Completed|2025-04-16 11:32:54.0000000|Apr 16 2025 11:47AM|Street Hazard - 12696951-2500140918 - 4218 TIDEWATER DR|Street Hazard|10 Calendar Days|Apr 26 2025 4:38PM|SW|K|572J|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 16:38:34.0000000|3098637.2500000000|13795204.0000000000|4218 TIDEWATER DR|HOUSTON|TX|77045|0914410000014|2025-04-16 16:32:54.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 60.Referred to Solid Waste Department ... ... Close C||Caller states city was out cutting tree limbs and left debri on her yard/sidewalk. She states she wants to report it as to not get fined for having tree waste on her property before heavy trash day|Resolution :60.Referred to Solid Waste DepartmentClose Comments :Case 2500140941 has been referred to Solid Waste Management for further investigation. 2500140917|2500140917|6112 FAIRCHILD ST HOUSTON TX 77028|29.8179|-95.285|Routed|2025-04-16 11:32:46.0000000||Recycling Participation NEW - 2500140917 - 6112 FAIRCHILD ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 4:36PM|NE|B|455P|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 16:36:47.0000000|3146315.7500000000|13863656.0000000000|6112 FAIRCHILD ST|HOUSTON|TX|77028|0790770040006|2025-04-16 16:32:46.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Recycling Participation NEW 4/16/2025 1||90003526702|Solid Waste Management 2500140915|2500140915|6112 FAIRCHILD ST HOUSTON TX 77028|29.8179|-95.285|Routed|2025-04-16 11:31:38.0000000||New Resident Container - 2500140915 - 6112 FAIRCHILD ST|New Resident Container|12 Calendar Days|Apr 28 2025 4:35PM|NE|B|455P|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 16:35:59.0000000|3146315.7500000000|13863656.0000000000|6112 FAIRCHILD ST|HOUSTON|TX|77028|0790770040006|2025-04-16 16:31:38.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created New Resident Container 4/16/2025 11:35:||90003526702|Solid Waste Management 2500140914|20521679-2500140914|3814 GARDENIA BEND DR HOUSTON TX 77053|29.6107|-95.4337|Routed - Integrated|2025-04-16 11:31:23.0000000||Restoration Due to Utility Work - 20521679-2500140914 - 3814 GARDENIA BEND DR|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 4:32PM|SW|K|572S|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-16 16:32:45.0000000|3101502.5000000000|13786847.0000000000|3814 GARDENIA BEND DR|HOUSTON|TX|77053|1220270010041|2025-04-16 16:31:23.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 08:00:45||the curb in front of drain|Public Works 2500140913|2500140913|5320 LOTUS ST HOUSTON 77045|29.6353|-95.4626|Routed|2025-04-16 11:30:45.0000000||Missed Heavy Trash Pickup - 2500140913 - 5320 LOTUS ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 4:38PM|SW|K|571L|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 16:31:43.0000000|3092044.5000000000|13795536.0000000000|5320 LOTUS ST|HOUSTON||77045|0642420040004|2025-04-16 16:30:45.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|none||Heavy trash on property and street curb (Wood Pallets).|Solid Waste Management 2500140912|2500140912|7818 BANKSIDE DR HOUSTON TX 77071|29.6632|-95.5152|Service Completed|2025-04-16 11:30:34.0000000|Apr 17 2025 2:10PM|New Resident Container - 2500140912 - 7818 BANKSIDE DR|New Resident Container|12 Calendar Days|Apr 28 2025 4:32PM|SW|K|530Y|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-16 16:32:13.0000000|3075042.5000000000|13805177.0000000000|7818 BANKSIDE DR|HOUSTON|TX|77071|1049060000017|2025-04-16 16:30:34.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Terrance Moore. Notes:||NULL|Completed by Terrance Moore. Notes: 2500140909|20521676-2500140909|11515 PANAY DR HOUSTON TX 77048|29.6345|-95.3472|Service Completed|2025-04-16 11:28:49.0000000|Apr 16 2025 2:58PM|Water Leak - 20521676-2500140909 - 11515 PANAY DR|Water Leak|10 Calendar Days|Apr 26 2025 4:30PM|SE|D|573M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 16:30:16.0000000|3128700.0000000000|13796348.0000000000|11515 PANAY DR|HOUSTON|TX|77048|0942540000009|2025-04-16 16:28:49.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:57:35 PM - Case # 20521676 -2500140909: Investigatio||still leaking again from previous sr#20506375/ make contact per request|4/16/2025 2:57:35 PM - Case # 20521676 -2500140909: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500140908|307174-2500140908|3823 LYDIA ST HOUSTON 77021|29.683|-95.3672|Routed - Integrated|2025-04-16 11:28:39.0000000||Nuisance On Property - 307174-2500140908 - 3823 LYDIA ST|Nuisance On Property|180 Working Days|Jan 6 2026 5:29PM|SE|D|533Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 16:29:26.0000000|3121793.2500000000|13813802.0000000000|3823 LYDIA ST|HOUSTON||77021|0741510160020|2025-04-16 16:28:39.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Denise Hinojosa created Nuisance On Property 4/16/2025 11:29:26||Caller is stating that there is clothes trash and heavy trash all in this property.|Neighborhoods 2500140907|307175-2500140907|1802 TUAM ST HOUSTON TX 77004|29.7393|-95.3687|Routed - Integrated|2025-04-16 11:27:16.0000000||Nuisance On Property - 307175-2500140907 - 2905 CHENEVERT ST|Nuisance On Property|180 Working Days|Jan 6 2026 5:29PM|SW|D|493U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 16:29:12.0000000|3120697.5000000000|13834182.0000000000|1802 TUAM ST|HOUSTON|TX|77004|1241010010001|2025-04-16 16:27:16.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Nuisance On Property 4/16/2025 11:29:12 A||+++ ADDRESS WARNING +++Entered Address: 2905 CHENEVERT STValidated Address: 1802 TUAM ST - Address Id: 5453+++ ADDRESS WARNING +++high weeds and high grass snakes coming out of the yard|Neighborhoods 2500140906|2500140906|8125 CARGILL ST HOUSTON 77029|29.7579|-95.2825|Service Completed|2025-04-16 11:27:07.0000000|Apr 16 2025 3:27PM|Administrative Review - 2500140906 - 8125 CARGILL ST|Administrative Review|30 Calendar Days|May 16 2025 4:28PM|NE|H|495P|Public Works|Customer Account Services|Administrative Review|1|Resolved|2025-04-16 16:28:42.0000000|3147820.5000000000|13841852.0000000000|8125 CARGILL ST|HOUSTON||77029|0292350480017|2025-04-16 16:27:07.0000000|DENVER HARBOR / PORT HOUSTON||NEFR107|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE|CAS AdminReview|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Admin Review Case #2500140906 closed. Spoke with Jesus Quintani||ACCOUNT# 39183020116 Caller is stating that her bill is high please contact citizen. Spanish speaker.02045266-BA-0.625|Admin Review Case #2500140906 closed. Spoke with Jesus Quintanilla account holder regarding case received from 311 he stated he didn't call I tried to assist but he stated he does not have any questions or concerns on the bill. No letter needed. 2500140905|2500140905|3318 CREEK SHADOWS DR HOUSTON TX 77339|30.0773|-95.1933|Routed|2025-04-16 11:27:03.0000000||Container Replacement - 2500140905 - 3318 CREEK SHADOWS DR|Container Replacement|10 Calendar Days|Apr 26 2025 4:28PM|GNEHSA|E|297N|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 16:28:18.0000000|3172327.7500000000|13958867.0000000000|3318 CREEK SHADOWS DR|HOUSTON|TX|77339|1152830130013|2025-04-16 16:27:03.0000000|KINGWOOD AREA||NETU119|TUESDAY|NE|NETU-A-05|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Container Replacement 4/16/2025 11:28:1||NULL|Solid Waste Management 2500140904|2500140904|3926 LAMAR ST HOUSTON TX 77023|29.742|-95.3392|Service Completed|2025-04-16 11:26:49.0000000|Apr 18 2025 10:33AM|Recycling Cart Repair - 2500140904 - 3926 LAMAR ST|Recycling Cart Repair|14 Calendar Days|Apr 30 2025 4:27PM|NE|I|494S|Solid Waste Management|Recycling|Recycling Cart Repair|1|Resolved|2025-04-16 16:27:48.0000000|3130015.2500000000|13835533.0000000000|3926 LAMAR ST|HOUSTON|TX|77023|0550900000007|2025-04-16 16:26:49.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Friday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes: i||NULL|Completed by Vincent Allen. Notes: i 2500140903|20521677-2500140903|3309 PRESTON ST HOUSTON TX 77003|29.7497|-95.341|Routed - Integrated|2025-04-16 11:25:59.0000000||Restoration Due to Utility Work - 20521677-2500140903 - 3309 PRESTON ST|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 4:28PM|NE|H|494N|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-16 16:28:39.0000000|3129374.2500000000|13838280.0000000000|3309 PRESTON ST|HOUSTON|TX|77003|0022660000012|2025-04-16 16:25:59.0000000|SECOND WARD|East End MD|SEMO103|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:04:45||sidewalk curb and grass were removed after water leak was repaired//asking to repair the sidewalk pedestrians are having to walk around on street|Public Works 2500140902|20521674-2500140902|8306 N MEADOW BIRD CIR HOUSTON TX 77489|29.5731|-95.514|Service Completed|2025-04-16 11:25:26.0000000|Apr 16 2025 12:38PM|Sewer Wastewater - 20521674-2500140902 - 8306 N MEADOW BIRD CIR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 4:26PM|SW|K|610G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 16:26:24.0000000|3076405.0000000000|13772450.0000000000|8306 N MEADOW BIRD CIR|HOUSTON|TX|77489|5860020020290907|2025-04-16 16:25:26.0000000|FORT BEND HOUSTON||SWFR102|FRIDAY|SW|SWFR-A-02|FRIDAY-A|SW|S|3rd Friday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:36:43 PM - Case # 20521674 -2500140902: All investi||make contact per request|4/16/2025 12:36:43 PM - Case # 20521674 -2500140902: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140901|2500140901|1906 SUMMER ST HOUSTON TX 77007|29.7732|-95.3773|Routed|2025-04-16 11:25:06.0000000||Container Replacement - 2500140901 - 1906 SUMMER ST|Container Replacement|10 Calendar Days|Apr 26 2025 4:26PM|NW|H|493F|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 16:26:33.0000000|3117574.2500000000|13846471.0000000000|1906 SUMMER ST|HOUSTON|TX|77007|1288670010002|2025-04-16 16:25:06.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Container Replacement 4/16/2025 11:26:33||4328-3275-40271906 SUMMER ST bin has several holes in the bottom.|Solid Waste Management 2500140899|12696949-2500140899|10106 PINE MOSS DR HOUSTON TX 77040|29.8872|-95.496|Service Completed|2025-04-16 11:24:43.0000000|Apr 17 2025 12:23PM|Street Hazard - 12696949-2500140899 - 10106 PINE MOSS DR|Street Hazard|10 Calendar Days|Apr 26 2025 4:25PM|NW|A|411J|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 16:25:46.0000000|3078688.8300000000|13886765.4800000000|10106 PINE MOSS DR|HOUSTON|TX|77040|1064130000007|2025-04-16 16:24:43.0000000|GREATER INWOOD|Near Northwest MD|NWFR102|FRIDAY|NW|NWFR-A-07|FRIDAY-A|NW||4th Monday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||The sidewalk on the west side of the street has broken and sunk and is a tripping hazard to pedestrians and may cause an issue for people in wheelchairs.|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :No Comment is written 2500140898|2500140898|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-16 11:24:17.0000000|Apr 16 2025 3:28PM|MAO General - 2500140898 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 6 2025 4:24PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 16:24:24.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-16 16:24:17.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||CL provided wanted information on obtaining an ID. CL provided him with DMV number for further assistance and health department.|Neighborhoods 2500140895|20521675-2500140895|4102 MANGUM RD HOUSTON TX 77092|29.8282|-95.4612|Service Completed|2025-04-16 11:24:03.0000000|Apr 16 2025 7:00PM|Sewer Wastewater - 20521675-2500140895 - 4102 MANGUM RD|Sewer Wastewater|1 Calendar Day|Apr 17 2025 4:26PM|NW|C|451M|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 16:26:26.0000000|3090364.7500000000|13865640.0000000000|4102 MANGUM RD|HOUSTON|TX|77092|0422240000130|2025-04-16 16:24:03.0000000|CENTRAL NORTHWEST||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:59:26 PM - Case # 20521675 -2500140895: All investig||NULL|4/16/2025 6:59:26 PM - Case # 20521675 -2500140895: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140894|2500140894|502 CROSSTIMBERS ST HOUSTON TX 77022|29.8286|-95.3937|Routed|2025-04-16 11:23:38.0000000||Parking Violation - 2500140894 - 4400 haygood street|Parking Violation|19 Calendar Days|May 5 2025 4:24PM|NW|H|453J|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 16:24:59.0000000|3111833.2500000000|13866329.0000000000|502 CROSSTIMBERS ST|HOUSTON|TX|77022|0760310020018|2025-04-16 16:23:38.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Parking Violation 4/16/2025 11:24:59 AM||parking violation citizen reporting an abandoned vehicle left in front of driveway 4323 Cadmus white work van|Parking Management 2500140893|2500140893|7826 BIRMINGHAM ST HOUSTON 77028|29.8244|-95.2857|Routed|2025-04-16 11:23:30.0000000||SWM Escalation - 2500140893 - 7826 BIRMINGHAM ST|SWM Escalation|3 Working Days|Apr 21 2025 4:31PM|NE|B|455K|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 16:24:31.0000000|3146028.2500000000|13865999.0000000000|7826 BIRMINGHAM ST|HOUSTON||77028|0805400000036|2025-04-16 16:23:30.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/16/2025 11:24:31 AM||NULL|Solid Waste Management 2500140892|20521671-2500140892|12091 FRAZIER RIVER DR HOUSTON TX 77050|29.8995|-95.2955|Routed - Integrated|2025-04-16 11:23:25.0000000||Fire Hydrant - 20521671-2500140892 - 12091 FRAZIER RIVER DR|Fire Hydrant|12 Calendar Days|Apr 28 2025 4:23PM|NE|B|415J|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-16 16:23:33.0000000|3142066.7500000000|13893209.0000000000|12091 FRAZIER RIVER DR|HOUSTON|TX|77050|1237390010001|2025-04-16 16:23:25.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 08:10:46||Per Carlos Rodriguez xxx-xxx-xxxx reported hydrant leaking at 12091 Frazier River Dr c/s Winfield Rd|Public Works 2500140891|2500140891|12820 SUNSET DUNE DR HOUSTON TX 77082|29.7226|-95.6123|Routed|2025-04-16 11:23:05.0000000||Missed Garbage Pickup - 2500140891 - 12820 SUNSET DUNE DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 4:25PM|SW|F|488Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 16:25:14.0000000|3043581.0000000000|13825837.0000000000|12820 SUNSET DUNE DR|HOUSTON|TX|77082|1116760000023|2025-04-16 16:23:05.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/16/2025 11:25:14||driver is skipping her garbage and recycling pick because he doesn't want to adjust his truck in the Cudasack and also cause there is construction work next door 12820 SUNSET DUNE DR|Solid Waste Management 2500140890|2500140890|4400 MEMORIAL DR HOUSTON TX 77007|29.7625|-95.4047|Routed|2025-04-16 11:22:52.0000000||Neighborhoods Updates - Subscribe - 2500140890 - 4400 MEMORIAL DR|Neighborhoods Updates - Subscribe|||NW|C|492M|Neighborhoods|Communications|Neighborhoods Updates - Subscribe|0|Active|2025-04-16 16:25:13.0000000|3109025.0000000000|13842323.0000000000|4400 MEMORIAL DR|HOUSTON|TX|77007|1315820010001|2025-04-16 16:22:52.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE|NS Updates|FULL||Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Neighborhoods Updates - Subscribe 4/16/20||NULL|Neighborhoods 2500140889|2500140889|7826 BIRMINGHAM ST HOUSTON 77028|29.8244|-95.2857|Routed|2025-04-16 11:22:18.0000000||SWM Escalation - 2500140889 - 7826 BIRMINGHAM ST|SWM Escalation|3 Working Days|Apr 21 2025 4:29PM|NE|B|455K|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 16:22:57.0000000|3146028.2500000000|13865999.0000000000|7826 BIRMINGHAM ST|HOUSTON||77028|0805400000036|2025-04-16 16:22:18.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/16/2025 11:22:57 AM||NULL|Solid Waste Management 2500140888|2500140888|8709 SOUTHWARK ST HOUSTON 77028|29.8464|-95.2638|Service Completed|2025-04-16 11:22:08.0000000|Apr 18 2025 10:05AM|SWM Escalation - 2500140888 - 8713 SOUTHWARK ST|SWM Escalation|3 Working Days|Apr 21 2025 4:29PM|NE|B|455C|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-16 16:22:44.0000000|3152673.0000000000|13874274.0000000000|8709 SOUTHWARK ST|HOUSTON||77028|0772610010017|2025-04-16 16:22:08.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||+++ ADDRESS WARNING +++Entered Address: 8713 SOUTHWARK STValidated Address: 8709 SOUTHWARK ST - Address Id: 1888214+++ ADDRESS WARNING +++8713 southwark streetunit a900030670039|Completed by Kelvin Brandon. Notes: Serviced 2500140886|20521678-2500140886|1220 HAWTHORNE ST HOUSTON TX 77006|29.7425|-95.3944|Routed - Integrated|2025-04-16 11:22:03.0000000||Water Main Valve - 20521678-2500140886 - 1220 HAWTHORNE ST|Water Main Valve|5 Calendar Days|Apr 21 2025 4:30PM|SW|C|493S|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-16 16:30:29.0000000|3112489.5000000000|13835148.0000000000|1220 HAWTHORNE ST|HOUSTON|TX|77006|0261940000008|2025-04-16 16:22:03.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 08:50:44||COH went out to flush hydrant in front of home and checking three valves / recommended functionality check/ now needs to be performed/ please make citizen contact upon arrival // please ref prev case 20521056/ water is orange/ no water /graustark st side|Public Works 2500140885|2500140885|7202 JANET ST HOUSTON TX 77055|29.7929|-95.4748|Routed|2025-04-16 11:21:50.0000000||Missed Yard Waste Pickup - 2500140885 - 7202 JANET ST|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 4:22PM|NW|A|451X|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 16:22:32.0000000|3086452.2500000000|13852705.0000000000|7202 JANET ST|HOUSTON|TX|77055|0751730020009|2025-04-16 16:21:50.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Yard Waste Pickup 4/16/2025 11:22||NULL|Solid Waste Management 2500140884|20521672-2500140884|4822 ROCKWOOD DR HOUSTON TX 77004|29.7138|-95.3477|Service Completed|2025-04-16 11:21:35.0000000|Apr 17 2025 4:18PM|Fire Hydrant - 20521672-2500140884 - 4822 Rockwood Dr|Fire Hydrant|12 Calendar Days|Apr 28 2025 4:21PM|SE|D|533H|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-16 16:21:35.0000000|3127646.2500000000|13825178.0000000000|4822 ROCKWOOD DR|HOUSTON|TX|77004|0681270080005|2025-04-16 16:21:35.0000000|MACGREGOR|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|12 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/17/2025 4:17:37 PM - Case # 20521672 -2500140884: All investig||This is Carl Lewis Field Supervisor with Water Quality (E14058(zzz).... The hydrant is down and sits on the 8 inch line running down Graduate St. The map shows a blow off in cul de sac of Graduate St but I was unable to locate it. Per our SOP we are requir|4/17/2025 4:17:37 PM - Case # 20521672 -2500140884: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140883|12696946-2500140883|1801 KINGWOOD DR HOUSTON TX 77339|30.0508|-95.2296|Service Completed|2025-04-16 11:21:19.0000000|Apr 18 2025 1:07PM|Traffic Signs - 12696946-2500140883 - KINGWOOD DR LADBROOK DR|Traffic Signs|14 Working Days|May 6 2025 4:21PM|GNEHSA|E|336B|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 16:21:19.0000000|3161110.2500000000|13949076.0000000000|1801 KINGWOOD DR|HOUSTON|TX|77339|1126420000001|2025-04-16 16:21:19.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Maintena||+++ ADDRESS WARNING +++Entered Address: KINGWOOD DR LADBROOK DRValidated Address: 1801 KINGWOOD DR - Address Id: 650433+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :Maintenance completed 2500140882|12696948-2500140882|5729 GASTON ST HOUSTON TX 77016|29.8884|-95.3051|Routed - Integrated|2025-04-16 11:21:03.0000000||Drainage - 12696948-2500140882 - 5729 GASTON ST|Drainage|30 Calendar Days|May 16 2025 4:22PM|NE|B|414R|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 16:22:04.0000000|3139152.2500000000|13889079.0000000000|5729 GASTON ST|HOUSTON|TX|77016|0270080120013|2025-04-16 16:21:03.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:27:35||5729 GASTON ST water pools in the ditch for several days after a rain storm.|Public Works 2500140881|12696947-2500140881|10002 GALVESTON RD HOUSTON TX 77034|29.6219|-95.1973|Service Completed|2025-04-16 11:20:22.0000000|Apr 16 2025 11:33AM|Traffic Signal Maintenance - 12696947-2500140881 - 10002 GALVESTON RD|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 4:20PM|SE|E|576R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 16:20:22.0000000|3176434.5000000000|13793289.0000000000|10002 GALVESTON RD|HOUSTON|TX|77034|0151070230002|2025-04-16 16:20:22.0000000|SOUTH BELT / ELLINGTON||SETH102|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 26. Replaced Manhole Cover. Resolved ... ... Close Co||Please see the attachment from 04.16.2025 at 8:04 a.m. showing the traffic light turned where traffic is not able see.|Resolution :26. Replaced Manhole Cover. ResolvedClose Comments :duplicate of 12696907 2500140880|2500140880|12820 SUNSET DUNE DR HOUSTON TX 77082|29.7226|-95.6123|Routed|2025-04-16 11:19:09.0000000||Missed Recycling Pickup - 2500140880 - 12820 SUNSET DUNE DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 4:22PM|SW|F|488Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 16:22:56.0000000|3043581.0000000000|13825837.0000000000|12820 SUNSET DUNE DR|HOUSTON|TX|77082|1116760000023|2025-04-16 16:19:09.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Recycling Pickup 4/16/2025 11:22:5||12820 sunset dins dr 77082|Solid Waste Management 2500140879|20521669-2500140879|6011 W AIRPORT BLVD HOUSTON TX 77035|29.6441|-95.4962|Service Completed|2025-04-16 11:19:07.0000000|Apr 16 2025 6:08PM|Water Leak - 20521669-2500140879 - 6011 W AIRPORT BLVD|Water Leak|10 Calendar Days|Apr 26 2025 4:21PM|SW|K|570H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 16:21:07.0000000|3081273.0000000000|13798390.0000000000|6011 W AIRPORT BLVD|HOUSTON|TX|77035|0871520000008|2025-04-16 16:19:07.0000000|WESTBURY||SWTH108|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|2nd Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:08:27 PM - Case # 20521669 -2500140879: Dear Custome||water pressure is love due to pipe in the street is busted|4/16/2025 6:08:27 PM - Case # 20521669 -2500140879: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140878|20521670-2500140878|12711 HAVANT CIR HOUSTON TX 77077|29.7586|-95.6104|Service Completed|2025-04-16 11:18:38.0000000|Apr 17 2025 12:24PM|Water Quality - 20521670-2500140878 - 12711 HAVANT CIR|Water Quality|4 Calendar Days|Apr 20 2025 4:19PM|NW|G|488L|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-16 16:19:45.0000000|3043819.0000000000|13838974.0000000000|12711 HAVANT CIR|HOUSTON|TX|77077|1140490020023|2025-04-16 16:18:38.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:23:57 PM - Case # 20521670 -2500140878: All investi||NULL|4/17/2025 12:23:57 PM - Case # 20521670 -2500140878: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140877|2500140877|3306 YOAKUM BLVD HOUSTON TX 77006|29.7434|-95.3926|Routed|2025-04-16 11:17:24.0000000||Mow Esplanade or Median - 2500140877 - 3301 YOAKUM BLVD|Mow Esplanade or Median|21 Calendar Days|May 7 2025 4:28PM|SW|C|493S|Parks and Recreation|Greenspace Management|Mow Esplanade or Median|0|Active|2025-04-16 16:28:20.0000000|3113046.7500000000|13835376.0000000000|3306 YOAKUM BLVD|HOUSTON|TX|77006|none|2025-04-16 16:17:24.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE|PR GreenspaceStatistics|FULL|21 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Mow Esplanade or Median||+++ ADDRESS Warning +++Entered Address: 3301-3373 Yoakum BlvdValidated Address: 3323 YOAKUM BLVD - Address Id: 33883+++ ADDRESS Warning +++High grass on city esplanade. Need Grounds Maintenance. high grass on city esplanade|311 HelpLine 2500140876|2500140876|4502 ROSEMARY LN UNINCORPORATED TX 77093|29.8769|-95.3211|Routed|2025-04-16 11:17:06.0000000||Add a Can - 2500140876 - 4502 ROSEMARY LN|Add a Can|14 Calendar Days|Apr 30 2025 4:19PM|NE||414U|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-16 16:19:42.0000000|3134202.5000000000|13884708.0000000000|4502 ROSEMARY LN|UNINCORPORATED|TX|77093|0740350010002|2025-04-16 16:17:06.0000000||Aldine PID||||||||||SWM GenSupportServ||14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Add a Can 4/16/2025 11:19:42 AM||acct# 9000-0181-90114502 rosemary 77093// caller states he get trash service from COH solid waste|Solid Waste Management 2500140875|20521666-2500140875|5536 MEADOW CREEK LN HOUSTON TX 77017|29.6797|-95.2372|Routed - Integrated|2025-04-16 11:16:51.0000000||Water Leak - 20521666-2500140875 - 5536 MEADOW CREEK LN|Water Leak|10 Calendar Days|Apr 26 2025 4:18PM|SE|E|536S|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 16:18:00.0000000|3163112.2500000000|13813886.0000000000|5536 MEADOW CREEK LN|HOUSTON|TX|77017|0835330000012|2025-04-16 16:16:51.0000000|MEADOWBROOK / ALLENDALE||SEMO122|MONDAY|SE|SEMO-B-08|MONDAY-B|SE|S|2nd Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 08:36:46||NULL|Public Works 2500140874|20521667-2500140874|2414 PERSIMMON ST HOUSTON TX 77093|29.8327|-95.3471|Service Completed|2025-04-16 11:16:49.0000000|Apr 16 2025 6:55PM|Water Main Valve - 20521667-2500140874 - 2414 PERSIMMON ST|Water Main Valve|5 Calendar Days|Apr 21 2025 4:18PM|NE|H|454J|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 16:18:21.0000000|3126467.2500000000|13868402.0000000000|2414 PERSIMMON ST|HOUSTON|TX|77093|0570110010010|2025-04-16 16:16:49.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:54:00 PM - Case # 20521667 -2500140874: All investig||Meter is located near 2nd driveway|4/16/2025 6:54:00 PM - Case # 20521667 -2500140874: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140873|2500140873|900 BAGBY ST HOUSTON TX 77002|29.7607|-95.3702|Service Completed|2025-04-16 11:16:23.0000000|Apr 16 2025 11:18AM|MAO General - 2500140873 - 900 BAGBY ST|MAO General|14 Working Days|May 6 2025 4:17PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 16:17:53.0000000|3119981.2500000000|13841989.0000000000|900 BAGBY ST|HOUSTON|TX|77002|0012510000017|2025-04-16 16:16:23.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Complete||4/16/25Seeking assistance to obtain and ID and SS. MAO offered to the constituent to go to HPD Hot Team. He did not want to do so and left.MAO-CG|Complete 2500140872|2500140872|9646 BEVERLY HILL ST HOUSTON 77063|29.729|-95.538|Service Completed|2025-04-16 11:15:37.0000000|Apr 16 2025 3:44PM|Liaison Comm - 2500140872 - 9646 BEVERLY HILL ST|Liaison Comm|5 Working Days|Apr 23 2025 4:24PM|SW|F|490W|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 16:17:04.0000000|3067084.2500000000|13828880.0000000000|9646 BEVERLY HILL ST|HOUSTON||77063|0930090000030|2025-04-16 16:15:37.0000000|MID WEST||SWMO116|MONDAY|SW|SWMO-A-09|MONDAY-A|SW|S|1st Friday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|SOUTHWEST SERVICE CENTER HAS BEEN NOTIFIED||Case 2500133445 was escalated to no resolve. Please collect 3 bags of yard waste and bundle of branches. Please expedite collection and make customer contact at xxx-xxx-xxxx.|SOUTHWEST SERVICE CENTER HAS BEEN NOTIFIED 2500140871|307173-2500140871|7426 SAWMILL TRL HOUSTON TX 77040|29.8884|-95.5029|Routed - Integrated|2025-04-16 11:15:09.0000000||Nuisance On Property - 307173-2500140871 - 7426 SAWMILL TRL|Nuisance On Property|180 Working Days|Jan 6 2026 5:20PM|NW|A|410M|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 16:20:12.0000000|3076500.4900000000|13887134.9900000000|7426 SAWMILL TRL|HOUSTON|TX|77040|1087400000023|2025-04-16 16:15:09.0000000|GREATER INWOOD|Near Northwest MD|NWFR102|FRIDAY|NW|NWFR-A-07|FRIDAY-A|NW||4th Monday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||The grass in along the course of the bayou is up to chest high.|Neighborhoods 2500140870|20521673-2500140870|11002 S SAM HOUSTON PKWY HOUSTON TX 77031|29.6461|-95.54|Service Completed|2025-04-16 11:13:58.0000000|Apr 17 2025 12:48PM|Water Quality - 20521673-2500140870 - 11002 S SAM HOUSTON PKWY|Water Quality|4 Calendar Days|Apr 20 2025 4:23PM|SW|K|570E|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-16 16:23:46.0000000|3067345.0000000000|13798735.0000000000|11002 S SAM HOUSTON PKWY|HOUSTON|TX|77031|1195790010001|2025-04-16 16:13:58.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:47:10 PM - Case # 20521673 -2500140870: All investi||NULL|4/17/2025 12:47:10 PM - Case # 20521673 -2500140870: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140869|2500140869|12265 FONDREN RD HOUSTON TX 77035|29.6463|-95.507|Routed|2025-04-16 11:13:35.0000000||Health Code - 2500140869 - 12265 FONDREN RD|Health Code|55 Calendar Days|Jun 10 2025 4:17PM|SW|K|570H|Health|Environmental Health|Health Code|0|Active|2025-04-16 16:17:05.0000000|3077834.5000000000|13799094.0000000000|12265 FONDREN RD|HOUSTON|TX|77035|0461710000029|2025-04-16 16:13:35.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Health Code 4/16/2025 11:17:05 AM||Caller is stating that there is mold and its effecting the new born baby and his self. Please contact citizen. Spanish speaker|Health 2500140868|307172-2500140868|7726 DIXIE DR HOUSTON TX 77087|29.6817|-95.2853|Routed - Integrated|2025-04-16 11:13:26.0000000||Nuisance On Property - 307172-2500140868 - 7726 DIXIE DR|Nuisance On Property|180 Working Days|Jan 6 2026 5:13PM|SE|I|535S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 16:13:26.0000000|3147821.0000000000|13814130.0000000000|7726 DIXIE DR|HOUSTON|TX|77087|0751850040007|2025-04-16 16:13:26.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU106|TUESDAY|SE|SETU-A-03|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Nuisance On Property 4/16/2025 11:13:26 AM||junk is also in the yard|Neighborhoods 2500140867|20521665-2500140867|4914 S CANCUN DR HOUSTON TX 77045|29.6299|-95.4546|Service Completed|2025-04-16 11:13:12.0000000|Apr 16 2025 4:04PM|Water Leak - 20521665-2500140867 - 4914 S CANCUN DR|Water Leak|10 Calendar Days|Apr 26 2025 4:14PM|SW|K|571M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 16:14:22.0000000|3094642.5000000000|13793623.0000000000|4914 S CANCUN DR|HOUSTON|TX|77045|1248070010020|2025-04-16 16:13:12.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:03:59 PM - Case # 20521665 -2500140867: An investiga||NULL|4/16/2025 4:03:59 PM - Case # 20521665 -2500140867: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140866|2500140866|5452 LONGMONT DR HOUSTON 77056|29.7547|-95.4717|Routed|2025-04-16 11:12:30.0000000||Meter Investigation - 2500140866 - 5452 LONGMONT DR|Meter Investigation|30 Calendar Days|May 16 2025 4:13PM|NW|G|491Q|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-16 16:13:23.0000000|3087860.0000000000|13838836.0000000000|5452 LONGMONT DR|HOUSTON||77056|0752020250003|2025-04-16 16:12:30.0000000|GREATER UPTOWN||||NW|||NW|||NE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Abraham Pham created Meter Investigation 4/16/2025 11:13:23 AM||Per DWO Inspector SR#20521240: The customer is complaining about high water bill wants meter checked out.|Public Works 2500140865|20521765-2500140865|7945 HENSON ST HOUSTON TX 77028|29.8235|-95.2824|Service Completed|2025-04-16 11:11:43.0000000|Apr 19 2025 10:46AM|Water Main Valve - 20521765-2500140865 - 7945 Henson St|Water Main Valve|5 Calendar Days|Apr 21 2025 8:23PM|NE|B|455P|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 20:23:04.0000000|3147073.5000000000|13865702.0000000000|7945 HENSON ST|HOUSTON|TX|77028|0300170220049|2025-04-16 16:11:43.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|5 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/19/2025 10:45:04 AM - Case # 20521765 -2500140865: All investi||2" blow-off unable to operate. Broken handle.Special Request for WIT / Water Quality|4/19/2025 10:45:04 AM - Case # 20521765 -2500140865: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140864|20521664-2500140864|13042 RICHMOND AVE HOUSTON TX 77082|29.7283|-95.6183|Service Completed|2025-04-16 11:11:16.0000000|Apr 16 2025 5:16PM|Water Leak - 20521664-2500140864 - 13042 RICHMOND AVE|Water Leak|10 Calendar Days|Apr 26 2025 4:11PM|SW|F|488Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 16:11:58.0000000|3041647.2500000000|13827881.0000000000|13042 RICHMOND AVE|HOUSTON|TX|77082|1143220120013|2025-04-16 16:11:16.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:15:21 PM - Case # 20521664 -2500140864: An investiga||NULL|4/16/2025 5:15:21 PM - Case # 20521664 -2500140864: An investigation has been completed and a leak was not found at this location. 2500140862|12697232-2500140862|2507 WATSON ST HOUSTON TX 77009|29.7822|-95.3807|Routed - Integrated|2025-04-16 11:09:39.0000000||Street Condition - 12697232-2500140862 - WATSON ST WENDEL ST|Street Condition|30 Calendar Days|May 17 2025 8:34PM|NW|H|493B|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-17 20:34:12.0000000|3116347.2500000000|13849652.0000000000|2507 WATSON ST|HOUSTON|TX|77009|0611880000001|2025-04-16 16:09:39.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:37:52||+++ ADDRESS WARNING +++Entered Address: WATSON ST WENDEL STValidated Address: 2507 WATSON ST - Address Id: 60458+++ ADDRESS WARNING +++Caller was advised that her street was going to be resurfaced due to the Street's Condition/Cracking Street. She got a|Public Works 2500140861|2500140861|3032 WINSLOW ST HOUSTON TX 77025|29.6949|-95.4247|Routed|2025-04-16 11:09:31.0000000||Missed Yard Waste Pickup - 2500140861 - 3032 WINSLOW ST|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 4:11PM|SW|K|532K|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 16:11:37.0000000|3103435.2500000000|13817573.0000000000|3032 WINSLOW ST|HOUSTON|TX|77025|0780230270008|2025-04-16 16:09:31.0000000|BRAESWOOD||SWTH119|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Missed Yard Waste Pickup 4/16/2025 11:1||citizen is upset about missed yardwaste pick up and requesting an update advised of delays please make contact with citizen 7136677101|Solid Waste Management 2500140860|2500140860|1953 PECH RD HOUSTON TX 77055|29.8076|-95.4962|Service Completed|2025-04-16 11:09:25.0000000|Apr 18 2025 12:55PM|Heavy Trash Code Violation - 2500140860 - 1953 pech road|Heavy Trash Code Violation|25 Working Days|May 21 2025 4:24PM|NW|A|451S|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 16:17:49.0000000|3079511.7500000000|13857826.0000000000|1953 PECH RD|HOUSTON|TX|77055|0762240030144|2025-04-16 16:09:25.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Not Applicable|2025-04-20 11:15:04.1430000|Unconfirm removed||+++ ADDRESS WARNING +++Entered Address: 1953 pech roadValidated Address: 1953 PECH RD - Address Id: 505850+++ ADDRESS WARNING +++Trash out to early trash can on the sidewalk.|Unconfirm removed 2500140859|2500140859|7103 LUGARY DR HOUSTON TX 77036|29.703|-95.5215|Routed|2025-04-16 11:09:12.0000000||Missed Garbage Pickup - 2500140859 - 7103 LUGARY DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 4:12PM|SW|J|530G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 16:12:22.0000000|3072600.7500000000|13819582.0000000000|7103 LUGARY DR|HOUSTON|TX|77036|0900010000022|2025-04-16 16:09:12.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Missed Garbage Pickup 4/16/2025 11:12:2||The driver has neglected to provide service for 3 weeks|Solid Waste Management 2500140858|12696945-2500140858|3003 S LOOP FWY W HOUSTON TX 77054|29.6765|-95.4253|Service Completed|2025-04-16 11:08:41.0000000|Apr 16 2025 11:19AM|Drainage - 12696945-2500140858 - 3003 S Loop Fwy W|Drainage|30 Calendar Days|May 16 2025 4:08PM|SW|K|532T|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-16 16:08:41.0000000|3103434.0000000000|13810854.0000000000|3003 S LOOP FWY W|HOUSTON|TX|77054|0451910000289|2025-04-16 16:08:41.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||+++ ADDRESS Warning +++Entered Address: 3003 S Loop Fwy WValidated Address: 3003 S LOOP FWY - Address Id: 303767+++ ADDRESS Warning +++storm drains completely full with Trashstorm|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Referred to TxDot for further investigation. 2500140857|2500140857|4203 DRAGONWICK DR HOUSTON 77045|29.6351|-95.441|Service Completed|2025-04-16 11:06:30.0000000|Apr 17 2025 10:59AM|Missed Heavy Trash Pickup - 2500140857 - 13200 SOUTHFIELD DR|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 4:14PM|SW|K|572J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-16 16:07:02.0000000|3098873.2500000000|13795594.0000000000|4203 DRAGONWICK DR|HOUSTON||77045|0925580000019|2025-04-16 16:06:30.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Please provide a physical address for residential home on a miss||+++ ADDRESS WARNING +++Entered Address: 13200 SOUTHFIELD DRValidated Address: 4203 DRAGONWICK DR - Address Id: 269605+++ ADDRESS WARNING +++13200 southfield dragonwick|Please provide a physical address for residential home on a missed heavy trash pick up service request 2500140856|2500140856|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-16 11:06:15.0000000|Apr 16 2025 3:29PM|MAO General - 2500140856 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 6 2025 4:06PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 16:06:21.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-16 16:06:15.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||CL provided consituent with scisscors. MAO/MJ|Neighborhoods 2500140855|2500140855|6111 REAMER ST HOUSTON TX 77074|29.6798|-95.4981|Routed|2025-04-16 11:05:28.0000000||Missed Garbage Pickup - 2500140855 - 6111 REAMER ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 4:06PM|SW|J|530V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 16:06:42.0000000|3080284.5000000000|13811349.0000000000|6111 REAMER ST|HOUSTON|TX|77074|0842070000018|2025-04-16 16:05:28.0000000|BRAEBURN||SWTU112|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created Missed Garbage Pickup 4/16/2025 11:06:42||missed again|Solid Waste Management 2500140854|20521661-2500140854|13142 ROYAL BELL CT HOUSTON TX 77047|29.6176|-95.4061|Service Completed|2025-04-16 11:05:02.0000000|Apr 17 2025 9:16AM|Water Quality - 20521661-2500140854 - 13142 ROYAL BELL CT|Water Quality|4 Calendar Days|Apr 20 2025 4:06PM|SW|D|572R|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-16 16:06:05.0000000|3110175.0000000000|13789632.0000000000|13142 ROYAL BELL CT|HOUSTON|TX|77047|1275020020070|2025-04-16 16:05:02.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:15:42 AM - Case # 20521661 -2500140854: All investig||NULL|4/17/2025 9:15:42 AM - Case # 20521661 -2500140854: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140853|12696943-2500140853|WESTPARK DR S GESSNER RD HOUSTON TX 77063|29.7221|-95.5391|Service Completed|2025-04-16 11:04:34.0000000|Apr 17 2025 1:17PM|Street Condition - 12696943-2500140853 - WESTPARK DR S GESSNER RD|Street Condition|30 Calendar Days|Apr 17 2025 9:00AM|SW|F|530A|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 16:09:38.0000000|3066916.0100000000|13826231.5900000000|WESTPARK DR S GESSNER RD|HOUSTON|TX|77063|1138530000011|2025-04-16 16:04:34.0000000|MID WEST||||SW|||SW|||SW||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||In the intersection of West Park and Gessner is a section of buckled concrete that has been there several years. It is in the left turn westbound lane of West Park about 10 feet in front of the crosswalk toward the middle of the intersection.|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found. Left message for citizen 2500140852|12696944-2500140852|6000 ALBERT DR HOUSTON TX 77396|29.9413|-95.2994|Service Completed|2025-04-16 11:04:15.0000000|Apr 16 2025 1:23PM|Street Hazard - 12696944-2500140852 - 6000 ALBERT DR|Street Hazard|10 Calendar Days|Apr 26 2025 4:09PM|NE|B|375S|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 16:09:17.0000000|3140423.2600000000|13908271.6300000000|6000 ALBERT DR|HOUSTON|TX|77396|1393820010001|2025-04-16 16:04:15.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE||2nd Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 60.Referred to Solid Waste Department ... ... Close C||Dumped materials on the 6000 block of Albert Dr causing a traffic hazard|Resolution :60.Referred to Solid Waste DepartmentClose Comments :Referred to Solid Waste Trash Dumping or Illegal Dumpsite - 2500141163 - 6000 ALBERT DR 2500140851|20521662-2500140851|3007 CRICKET LN HOUSTON TX 77093|29.8732|-95.3384|Routed - Integrated|2025-04-16 11:03:47.0000000||Water Leak - 20521662-2500140851 - 3007 CRICKET LN|Water Leak|10 Calendar Days|Apr 26 2025 4:05PM|NE|B|414S|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 16:05:24.0000000|3128758.2500000000|13883217.0000000000|3007 CRICKET LN|HOUSTON|TX|77093|0830070000009|2025-04-16 16:03:47.0000000|EASTEX - JENSEN AREA||NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 16:22:46||caller states that workers hit a main break and told her to call 311|Public Works 2500140850|2500140850|6718 MOSS OAKS DR HOUSTON 77050|29.9|-95.2906|Service Completed|2025-04-16 11:03:32.0000000|Apr 17 2025 2:54PM|SWM Escalation - 2500140850 - 6718 MOSS OAKS DR|SWM Escalation|3 Working Days|Apr 21 2025 4:12PM|NE|B|415J|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-16 16:05:36.0000000|3143596.0000000000|13893429.0000000000|6718 MOSS OAKS DR|HOUSTON||77050|0965390000009|2025-04-16 16:03:32.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Jason Branch. Notes: Replaced wheels||urgent /wrong address was submitted|Completed by Jason Branch. Notes: Replaced wheels 2500140849|2500140849|5658 SCHUTZ ST HOUSTON 77032|29.9509|-95.3078|Service Completed|2025-04-16 11:03:16.0000000|Apr 17 2025 9:50AM|SWM Escalation - 2500140849 - 5658 SCHUTZ ST|SWM Escalation|3 Working Days|Apr 21 2025 4:10PM|NE|B|374R|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-16 16:03:48.0000000|3137571.0000000000|13911767.0000000000|5658 SCHUTZ ST|HOUSTON||77032|0791410030066|2025-04-16 16:03:16.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Jason Branch. Notes: New Container||852009990449|Completed by Jason Branch. Notes: New Container 2500140848|12696942-2500140848|13903 WATERLOO DR HOUSTON TX 77045|29.6257|-95.4242|Service Completed|2025-04-16 11:02:59.0000000|Apr 18 2025 5:39AM|Street Hazard - 12696942-2500140848 - 13903 WATERLOO DR|Street Hazard|10 Calendar Days|Apr 26 2025 4:04PM|SW|K|572P|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 16:04:05.0000000|3104336.0000000000|13792396.0000000000|13903 WATERLOO DR|HOUSTON|TX|77045|0972360000018|2025-04-16 16:02:59.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR119|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||sidewalk is caving in|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Property owners responsibility 2500140847|20521659-2500140847|2217 ARBOR ST HOUSTON 77004|29.7244|-95.3746|Service Completed|2025-04-16 11:01:48.0000000|Apr 16 2025 3:16PM|Sewer Wastewater - 20521659-2500140847 - 2217 ARBOR ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 4:03PM|SE|D|533B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 16:03:32.0000000|3118997.2500000000|13828784.0000000000|2217 ARBOR ST|HOUSTON||77004|0611070040001|2025-04-16 16:01:48.0000000|MACGREGOR|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:15:19 PM - Case # 20521659 -2500140847: All investig||Per DWO A GOODMAN REFER TO WWOSR 20520600|4/16/2025 3:15:19 PM - Case # 20521659 -2500140847: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140846|2500140846|11078 LANDSBURY CT HOUSTON TX 77099|29.6587|-95.5755|Service Completed|2025-04-16 11:01:40.0000000|Apr 17 2025 6:39AM|Missed Garbage Pickup - 2500140846 - 11078 LANDSBURY CT|Missed Garbage Pickup|4 Working Days|Apr 22 2025 4:03PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 16:03:06.0000000|3055949.0000000000|13802954.0000000000|11078 LANDSBURY CT|HOUSTON|TX|77099|1126790000035|2025-04-16 16:01:40.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||11078 langsburry court missed garbage pick missed on whole side of citizen st|Driver Robinson serviced area on 4/16/25 2500140845|2500140845|731 USENER ST HOUSTON 77009|29.7815|-95.3807|Routed|2025-04-16 11:01:26.0000000||SWM Escalation - 2500140845 - SLEDGE ST WATSON ST|SWM Escalation|3 Working Days|Apr 21 2025 4:09PM|NW|H|493B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 16:02:56.0000000|3116462.5000000000|13849440.0000000000|731 USENER ST|HOUSTON||77009|0611830100010|2025-04-16 16:01:26.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created SWM Escalation 4/16/2025 11:02:56 AM||+++ ADDRESS WARNING +++Entered Address: SLEDGE ST WATSON STValidated Address: 731 USENER ST - Address Id: 61546+++ ADDRESS WARNING +++|Solid Waste Management 2500140844|20521660-2500140844|7010 DUMBLE ST HOUSTON TX 77021|29.6858|-95.35|Service Completed|2025-04-16 11:00:11.0000000|Apr 16 2025 6:24PM|Water Service - 20521660-2500140844 - 7014 DUMBLE ST|Water Service|2 Calendar Days|Apr 18 2025 4:01PM|SE|D|533R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 16:01:46.0000000|3127156.0000000000|13814981.0000000000|7010 DUMBLE ST|HOUSTON|TX|77021|0581600000016|2025-04-16 16:00:11.0000000|GREATER OST / SOUTH UNION||SETU117|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:23:00 PM - Case # 20521660 -2500140844: All investig||+++ ADDRESS WARNING +++Entered Address: 7014 DUMBLE STValidated Address: 7010 DUMBLE ST - Address Id: 133040+++ ADDRESS WARNING +++Caller is stating that she has had no water for 2 days now her pressure is low|4/16/2025 6:23:00 PM - Case # 20521660 -2500140844: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140842|2500140842|4917 E RIDGE CREEK DR HOUSTON TX 77053|29.5882|-95.4546|Service Completed|2025-04-16 10:58:35.0000000|Apr 17 2025 6:39AM|Missed Garbage Pickup - 2500140842 - 4917 E RIDGE CREEK DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 4:02PM|SW|K|611D|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 16:02:36.0000000|3095098.2500000000|13778503.0000000000|4917 E RIDGE CREEK DR|HOUSTON|TX|77053|6254020170400907|2025-04-16 15:58:35.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Please see the [icture attached from last service day on the 490||place report back in resident states that cars were not parked along the street on sr#2500135968 please go back to service|Please see the [icture attached from last service day on the 4900 block of E Ridge Creek. 2500140840|2500140840|7207 LACY HILL DR HOUSTON 77036|29.701|-95.5442|Routed|2025-04-16 10:56:17.0000000||SWM Escalation - 2500140840 - 7207 LACY HILL DR|SWM Escalation|3 Working Days|Apr 21 2025 4:03PM|SW|J|530J|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 15:56:40.0000000|3065433.7500000000|13818652.0000000000|7207 LACY HILL DR|HOUSTON||77036|0933900000002|2025-04-16 15:56:17.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created SWM Escalation 4/16/2025 10:56:40 AM||NULL|Solid Waste Management 2500140839|12696941-2500140839|7902 WAY ST HOUSTON TX 77028|29.8443|-95.2833|Routed - Integrated|2025-04-16 10:55:29.0000000||Drainage - 12696941-2500140839 - 7921 way street|Drainage|30 Calendar Days|May 16 2025 4:01PM|NE|B|455F|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 16:01:09.0000000|3146254.7500000000|13873068.0000000000|7902 WAY ST|HOUSTON|TX|77028|0761180190328|2025-04-16 15:55:29.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:51:35||+++ ADDRESS WARNING +++Entered Address: 7921 way streetValidated Address: 7902 WAY ST - Address Id: 176314+++ ADDRESS WARNING +++Poor drainage in ditch by crossover/ by the circle|Public Works 2500140838|2500140838|2003 BRIMBERRY ST HOUSTON TX 77018|29.8336|-95.4481|Service Completed|2025-04-16 10:54:47.0000000|Apr 17 2025 8:17AM|Missed Recycling Pickup - 2500140838 - 2003 BRIMBERRY ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 3:56PM|NW|C|452E|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 15:56:38.0000000|3094473.7500000000|13867729.0000000000|2003 BRIMBERRY ST|HOUSTON|TX|77018|0845310000010|2025-04-16 15:54:47.0000000|CENTRAL NORTHWEST||NWTU108|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by C'Ne Roberts. Notes: not service week for collecti||NULL|Completed by C'Ne Roberts. Notes: not service week for collection 2500140837|2500140837|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-16 10:54:45.0000000|Apr 17 2025 11:05AM|MAO Meeting - 2500140837 - 4802 LOCKWOOD DR|MAO Meeting|31 Calendar Days|May 17 2025 3:54PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-16 15:54:52.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-16 15:54:45.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|31 Calendar Days|App|2025-04-20 11:15:04.1430000|Neighborhoods||CL attended meeting with PW and planning to discuss updares signage and improvments in truck route.|Neighborhoods 2500140836|2500140836|9218 KENTSHIRE DR HOUSTON 77078|29.8585|-95.2542|Routed|2025-04-16 10:54:34.0000000||SWM Escalation - 2500140836 - 9218 KENTSHIRE DR|SWM Escalation|3 Working Days|Apr 21 2025 4:02PM|NE|B|415Z|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 15:55:01.0000000|3155622.2500000000|13878711.0000000000|9218 KENTSHIRE DR|HOUSTON||77078|0803670000347|2025-04-16 15:54:34.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created SWM Escalation 4/16/2025 10:55:01 AM||New Resident Container - 2500118984 - 9218 KENTSHIRE DR|Solid Waste Management 2500140834|2500140834|2805 ARGONNE ST HOUSTON TX 77098|29.7406|-95.4174|Routed|2025-04-16 10:53:43.0000000||Missed Recycling Pickup - 2500140834 - 2805 ARGONNE ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 3:54PM|SW|C|492U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 15:54:50.0000000|3105234.7500000000|13834223.0000000000|2805 ARGONNE ST|HOUSTON|TX|77098|1244190010003|2025-04-16 15:53:43.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Missed Recycling Pickup 4/16/2025 10:54:50||NULL|Solid Waste Management 2500140833|2500140833|11111 BEAMER RD HOUSTON TX 77089|29.607|-95.2259|Routed|2025-04-16 10:53:42.0000000||Heavy Trash Code Violation - 2500140833 - 11111 BEAMER RD|Heavy Trash Code Violation|25 Working Days|May 21 2025 4:01PM|SE|D|576X|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 15:54:47.0000000|3167543.0000000000|13787597.0000000000|11111 BEAMER RD|HOUSTON|TX|77089|1239040010001|2025-04-16 15:53:42.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Heavy Trash Code Violation 4/16/2025 10:54:47||NULL|Solid Waste Management 2500140832|2500140832|2504 WATSON ST HOUSTON TX 77009|29.7817|-95.3805|Service Completed|2025-04-16 10:53:37.0000000|Apr 17 2025 2:20PM|Dead Animal Collection - 2500140832 - 2504 watson street|Dead Animal Collection|4 Calendar Days|Apr 20 2025 3:55PM|NW|H|493B|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 15:55:20.0000000|3116482.5000000000|13849542.0000000000|2504 WATSON ST|HOUSTON|TX|77009|0611830100008|2025-04-16 15:53:37.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||+++ ADDRESS WARNING +++Entered Address: 2504 watson streetValidated Address: 2504 WATSON ST - Address Id: 44635+++ ADDRESS WARNING +++in a black plastic bag|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500140831|20521657-2500140831|10703 WESTHEIMER RD HOUSTON TX 77042|29.7362|-95.5645|Service Completed|2025-04-16 10:53:24.0000000|Apr 16 2025 1:46PM|Water Leak - 20521657-2500140831 - 10703 Westheimer Rd|Water Leak|10 Calendar Days|Apr 26 2025 3:53PM|SW|F|489U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 15:53:24.0000000|3058625.0000000000|13831251.0000000000|10703 WESTHEIMER RD|HOUSTON|TX|77042|1145970010001|2025-04-16 15:53:24.0000000|WESTCHASE|Westchase MD|||SW|||SW|||SW||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/16/2025 1:45:24 PM - Case # 20521657 -2500140831: Dear Custome||Water leak has been going on for months|4/16/2025 1:45:24 PM - Case # 20521657 -2500140831: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140829|12696940-2500140829|4001 BELLEFONTAINE ST HOUSTON TX 77025|29.7033|-95.4402|Service Completed|2025-04-16 10:53:09.0000000|Apr 16 2025 3:41PM|Street Hazard - 12696940-2500140829 - BELLEFONTAINE ST STELLA LINK RD|Street Hazard|10 Calendar Days|Apr 26 2025 3:54PM|SW|C|532E|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 15:54:12.0000000|3098329.7500000000|13820399.0000000000|4001 BELLEFONTAINE ST|HOUSTON|TX|77025|1226180010016|2025-04-16 15:53:09.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE|S|3rd Tuesday|SW||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: BELLEFONTAINE ST STELLA LINK RDValidated Address: 4001 BELLEFONTAINE ST - Address Id: 1929240+++ ADDRESS WARNING +++Requesting to reopen - Houston 311 Notification of Case Closed COH:0001505Hi. This is a hazard.|Resolution :07. Investigation / Inspection completedClose Comments :Pending case opens for repair 2500140828|20521658-2500140828|422 IRONBARK DR HOUSTON TX 77598|29.5539|-95.1413|Service Completed|2025-04-16 10:52:59.0000000|Apr 17 2025 3:56PM|Water Main Valve - 20521658-2500140828 - 422 IRONBARK DR|Water Main Valve|5 Calendar Days|Apr 21 2025 3:58PM|SE|E|618N|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 15:58:01.0000000|3195048.5800000000|13769155.1200000000|422 IRONBARK DR|HOUSTON|TX|77598|1141340120006|2025-04-16 15:52:59.0000000|CLEAR LAKE||||SE|||SE|Pipers Meadow Community Imp Association||SE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 3:55:51 PM - Case # 20521658 -2500140828: All investig||Water meter can not be turned On and Off.|4/17/2025 3:55:51 PM - Case # 20521658 -2500140828: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140827|2500140827|4615 DEWBERRY ST HOUSTON TX 77021|29.6957|-95.346|Routed|2025-04-16 10:52:18.0000000||Missed Heavy Trash Pickup - 2500140827 - 4615 DEWBERRY ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 4:01PM|SE|D|534J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 15:54:56.0000000|3128390.5000000000|13818610.0000000000|4615 DEWBERRY ST|HOUSTON|TX|77021|0691060100019|2025-04-16 15:52:18.0000000|GREATER OST / SOUTH UNION||SETU111|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Missed Heavy Trash Pickup 4/16/2025 10:54||Heavy trash was overlooked after driver told the residents that they had enough to pick up.|Solid Waste Management 2500140826|2500140826|8410 ROCKFORD DR HOUSTON TX 77033|29.6603|-95.3434|Routed|2025-04-16 10:51:55.0000000||Trash Dumping or Illegal Dumpsite - 2500140826 - 8410 ROCKFORD DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 3:54PM|SE|D|534W|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 15:54:21.0000000|3129603.5000000000|13805760.0000000000|8410 ROCKFORD DR|HOUSTON|TX|77033|0831720000028|2025-04-16 15:51:55.0000000|SOUTH PARK|HCID #10-A|SEFR104|FRIDAY|SE|SEFR-A-06|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Trash Dumping or Illegal Dumpsite 4/16/||Illegally dumped furniture located across the street in front 8410 Rockford. 2 sofa's and a chair|Solid Waste Management 2500140825|307171-2500140825|338 BALDINGER ST HOUSTON TX 77011|29.731|-95.3004|Routed - Integrated|2025-04-16 10:51:08.0000000||Nuisance On Property - 307171-2500140825 - 338 BALDINGER ST|Nuisance On Property|180 Working Days|Jan 6 2026 4:52PM|NE|I|494Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 15:52:39.0000000|3142457.7500000000|13831916.0000000000|338 BALDINGER ST|HOUSTON|TX|77011|0541310000010|2025-04-16 15:51:08.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Nuisance On Property 4/16/2025 10:52:39||the property behind this address has trash and high weeds|Neighborhoods 2500140824|2500140824|12127 QUEENSBURY LN HOUSTON 77024|29.7775|-95.5417|Service Completed|2025-04-16 10:50:17.0000000|Apr 16 2025 2:49PM|Liaison Comm - 2500140824 - 12127 QUEENSBURY LN|Liaison Comm|5 Working Days|Apr 23 2025 3:58PM|NW|G|490A|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 15:51:36.0000000|3065388.7500000000|13846473.0000000000|12127 QUEENSBURY LN|HOUSTON||77024|0940960000002|2025-04-16 15:50:17.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified||SWM Escalation - 2500120547 - 12127 QUEENSBURY LN/ lid and bracket is damaged.|Container delivery department has been notified 2500140822|2500140822|4811 EDFIELD ST HOUSTON TX 77033|29.6747|-95.3532|Routed|2025-04-16 10:49:36.0000000||Heavy Trash Code Violation - 2500140822 - 4811 Edfield St|Heavy Trash Code Violation|25 Working Days|May 21 2025 3:56PM|SE|D|533V|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 15:49:36.0000000|3126335.0000000000|13810915.0000000000|4811 EDFIELD ST|HOUSTON|TX|77033|0852810000020|2025-04-16 15:49:36.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||high grass and debris|Solid Waste Management 2500140821|2500140821|1023 W CAVALCADE ST HOUSTON 77009|29.8038|-95.3854|Routed|2025-04-16 10:48:39.0000000||SWM Escalation - 2500140821 - 1023 W CAVALCADE ST|SWM Escalation|3 Working Days|Apr 21 2025 3:56PM|NW|H|453T|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 15:49:07.0000000|3114676.0000000000|13857509.0000000000|1023 W CAVALCADE ST|HOUSTON||77009|0350130110005|2025-04-16 15:48:39.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH118|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/16/2025 10:49:07 AM||Re: Houston 311 Notification of Case Closed COH:00015843029-3300-2172Container Replacement - 2500007955 - 1023 W CAVALCADE STcitizen states he has yet to receive is garbage container replacement please make contact with citizen at xxx-xxx-xxxx|Solid Waste Management 2500140820|20521656-2500140820|7207 VALEVIEW DR HOUSTON TX 77072|29.698|-95.603|Service Completed|2025-04-16 10:48:09.0000000|Apr 16 2025 12:44PM|Water Service - 20521656-2500140820 - 7207 VALEVIEW DR|Water Service|2 Calendar Days|Apr 18 2025 3:48PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:48:51.0000000|3046800.0000000000|13816993.0000000000|7207 VALEVIEW DR|HOUSTON|TX|77072|1117540000009|2025-04-16 15:48:09.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:44:17 PM - Case # 20521656 -2500140820: All investi||NULL|4/16/2025 12:44:17 PM - Case # 20521656 -2500140820: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140819|307170-2500140819|7645 LAURA KOPPE RD HOUSTON TX 77028|29.8407|-95.2891|Routed - Integrated|2025-04-16 10:47:44.0000000||Nuisance On Property - 307170-2500140819 - 7645 LAURA KOPPE RD|Nuisance On Property|180 Working Days|Jan 6 2026 4:49PM|NE|B|455E|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 15:49:48.0000000|3144781.2500000000|13871870.0000000000|7645 LAURA KOPPE RD|HOUSTON|TX|77028|0740480140290|2025-04-16 15:47:44.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Nuisance On Property 4/16/2025 10:49:48 A||grass is high and needs to be cut/ by bayou|Neighborhoods 2500140818|20521653-2500140818|731 KILROY ST HOUSTON 77013|29.7756|-95.244|Service Completed|2025-04-16 10:47:25.0000000|Apr 19 2025 1:44PM|Sewer Wastewater - 20521653-2500140818 - 731 KILROY ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 3:48PM|NE|I|496E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 15:48:12.0000000|3159806.5000000000|13848704.0000000000|731 KILROY ST|HOUSTON||77013|0881640000026|2025-04-16 15:47:25.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/19/2025 1:44:26 PM - Case # 20521653 -2500140818: All investig||DO NOT RUN PER S. ANDERSON - NEED TV INSPECTION ON SERVICE TO CHECK CONNECTION.|4/19/2025 1:44:26 PM - Case # 20521653 -2500140818: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140817|2500140817|16506 LAZY RIDGE RD HOUSTON TX 77053|29.5833|-95.459|Routed|2025-04-16 10:46:09.0000000||Missed Heavy Trash Pickup - 2500140817 - 16506 LAZY RIDGE RD|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 3:54PM|SW|K|611C|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 15:47:04.0000000|3093763.5000000000|13776664.0000000000|16506 LAZY RIDGE RD|HOUSTON|TX|77053|3540020060320907|2025-04-16 15:46:09.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|7 Working Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Heavy Trash Pickup 4/16/2025 10:47||Re: Houston 311 Notification of New Case COH:0777243|Solid Waste Management 2500140816|2500140816|5302 RIPPLEBROOK DR HOUSTON TX 77045|29.6258|-95.4612|Pending Re-Inspection|2025-04-16 10:46:07.0000000||Heavy Trash Code Violation - 2500140816 - 5302 Ripplebrook Dr|Heavy Trash Code Violation|25 Working Days|May 21 2025 3:53PM|SW|K|571Q|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 15:46:07.0000000|3092600.0000000000|13792098.0000000000|5302 RIPPLEBROOK DR|HOUSTON|TX|77045|0910090000009|2025-04-16 15:46:07.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-B-08|FRIDAY-B|SW|S|4th Tuesday|SW|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|none||tree waste and curb to early other debris on property vehicles on property in backyard visible from the street corner lot early placement of tree waste at curb this is not tree waste month|Solid Waste Management 2500140814|2500140814|2509 PARK ST HOUSTON TX 77019|29.7432|-95.4027|Routed|2025-04-16 10:44:36.0000000||Container Repair - 2500140814 - 2509 PARK ST|Container Repair|10 Calendar Days|Apr 26 2025 3:48PM|SW|C|492V|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 15:48:00.0000000|3109873.7500000000|13835324.0000000000|2509 PARK ST|HOUSTON|TX|77019|0180500000004|2025-04-16 15:44:36.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Container Repair 4/16/2025 10:48:00 AM||will need a new can|Solid Waste Management 2500140813|2500140813|8519 MOBUD DR HOUSTON TX 77036|29.7584|-95.3698|Routed|2025-04-16 10:44:28.0000000||Parking Violation - 2500140813 - 8519 MOBUD DR|Parking Violation|19 Calendar Days|May 5 2025 3:49PM|SW|J|530E|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 15:49:30.0000000|3068179.9800000000|13819084.7200000000|8519 MOBUD DR|HOUSTON|TX|77036|0933160000003|2025-04-16 15:44:28.0000000|SHARPSTOWN|Sharpstown MD|SWTU109|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW||2nd Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 10:49:30 AM||White F250 with Flat tires and full of debris|Parking Management 2500140812|2500140812|10438 BESSEMER ST HOUSTON TX 77034|29.6377|-95.227|Routed|2025-04-16 10:44:06.0000000||Heavy Trash Code Violation - 2500140812 - 10438 BESSEMER ST|Heavy Trash Code Violation|25 Working Days|May 21 2025 3:52PM|SE|E|576K|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 15:45:28.0000000|3166815.2500000000|13798726.0000000000|10438 BESSEMER ST|HOUSTON|TX|77034|0813820000010|2025-04-16 15:44:06.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Heavy Trash Code Violation 4/16/2025||NULL|Solid Waste Management 2500140811|2500140811|2319 KEENE ST HOUSTON 77009|29.7812|-95.3652|Routed|2025-04-16 10:43:52.0000000||City Engineer - 2500140811 - 2319 KEENE ST|City Engineer|5 Calendar Days|Apr 21 2025 3:44PM|NE|H|493C|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-16 15:44:30.0000000|3121314.5000000000|13849501.0000000000|2319 KEENE ST|HOUSTON||77009|0032380000013|2025-04-16 15:43:52.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|HPC CityEngineer|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Assigned to Inspector Osita on 4/16/2025||sidewalk was tore up to make repairs sidewalk is still in despair|Public Works 2500140810|2500140810|5513 HIDALGO ST HOUSTON TX 77056|29.7353|-95.475|Routed|2025-04-16 10:43:38.0000000||Missed Heavy Trash Pickup - 2500140810 - 5513 HIDALGO ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 3:55PM|SW|J|491T|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 15:48:41.0000000|3087007.5800000000|13831753.3500000000|5513 HIDALGO ST|HOUSTON|TX|77056|0770870360004|2025-04-16 15:43:38.0000000|GREATER UPTOWN|SAINT GEORGE PLACE MD|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW||1st Friday|SW|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/16/2025 10:48:4||5513 Hidalgo st|Solid Waste Management 2500140809|20521654-2500140809|8049 LONGRIDGE DR HOUSTON TX 77055|29.8089|-95.4923|Service Completed|2025-04-16 10:43:32.0000000|Apr 17 2025 5:38PM|Water Leak - 20521654-2500140809 - 8049 LONGRIDGE DR|Water Leak|10 Calendar Days|Apr 26 2025 3:45PM|NW|A|451S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 15:45:42.0000000|3080721.7500000000|13858332.0000000000|8049 LONGRIDGE DR|HOUSTON|TX|77055|0812330000003|2025-04-16 15:43:32.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:37:51 PM - Case # 20521654 -2500140809: All investig||water leak from meter citizen states he has had plumber come out and was advised leak is on city side 8049 long ridge dr|4/17/2025 5:37:51 PM - Case # 20521654 -2500140809: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140807|2500140807|5319 BROOKMEADE DR HOUSTON TX 77045|29.6262|-95.4621|Service Completed|2025-04-16 10:42:49.0000000|Apr 17 2025 10:57AM|Heavy Trash Code Violation - 2500140807 - 5319 Brookmeade Dr|Heavy Trash Code Violation|25 Working Days|May 21 2025 3:49PM|SW|K|571L|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 15:42:49.0000000|3092311.7500000000|13792211.0000000000|5319 BROOKMEADE DR|HOUSTON|TX|77045|0902230000004|2025-04-16 15:42:49.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-B-08|FRIDAY-B|SW|S|4th Tuesday|SW|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|Issue resolved||black trash can at curb green cans and Plainview in front of property. vacant property high weedsblack and green cans in Plainview high weeds old toilet at curb as well|Issue resolved 2500140806|2500140806|2510 PARK ST HOUSTON TX 77019|29.7433|-95.4031|Routed|2025-04-16 10:42:19.0000000||Container Repair - 2500140806 - 2510 PARK ST|Container Repair|10 Calendar Days|Apr 26 2025 3:44PM|SW|C|492V|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 15:44:22.0000000|3109714.5000000000|13835354.0000000000|2510 PARK ST|HOUSTON|TX|77019|0180510000003|2025-04-16 15:42:19.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Container Repair 4/16/2025 10:44:22 AM||might need a new can|Solid Waste Management 2500140805|2500140805|6725 AVENUE C HOUSTON TX 77011|29.7388|-95.3066|Routed|2025-04-16 10:40:21.0000000||Water/Sewer/Drainage Billing - 2500140805 - 6725 AVENUE C|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 3:41PM|NE|I|494V|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-16 15:41:53.0000000|3140393.7500000000|13834656.0000000000|6725 AVENUE C|HOUSTON|TX|77011|0390140000011|2025-04-16 15:40:21.0000000|MAGNOLIA PARK|East End MD|SEMO108|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Wednesday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 02190550258 bill higher than usual after meter was replaced02060150-BA-0.625|Public Works 2500140804|2500140804|5322 PERSHING ST HOUSTON TX 77033|29.676|-95.3411|Routed|2025-04-16 10:40:19.0000000||Trash Dumping or Illegal Dumpsite - 2500140804 - 5322 pershing street|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 3:40PM|SE|D|534S|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 15:40:37.0000000|3130166.5000000000|13811490.0000000000|5322 PERSHING ST|HOUSTON|TX|77033|0751890230023|2025-04-16 15:40:19.0000000|SOUTH PARK|HCID #10-A|SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 5322 pershing streetValidated Address: 5322 PERSHING ST - Address Id: 210779+++ ADDRESS WARNING +++Rubbish on the right of way at the corner of 5300 Pershing and 7300 Okinawa.|Solid Waste Management 2500140803|221232-2500140803|4309 LILLIAN ST HOUSTON TX 77007|29.7694|-95.4041|Routed - Integrated|2025-04-16 10:39:43.0000000||Tree Removal - 221232-2500140803 - 4309 LILLIAN ST|Tree Removal|51 Calendar Days|Jun 6 2025 3:44PM|NW|C|492H|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-16 15:44:45.0000000|3109121.0000000000|13844820.0000000000|4309 LILLIAN ST|HOUSTON|TX|77007|1315970010003|2025-04-16 15:39:43.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Tree Removal 4/16/2025 10:44:45 AM||tree root is growing near the meter box and will soon cause a problem and possible leak due to the root growing near the meter box. please contact citizen before making changes to the area or making decisions.|Parks and Recreation 2500140802|2500140802|2686 MURWORTH DR HOUSTON TX 77054|29.6845|-95.42|Service Completed|2025-04-16 10:39:37.0000000|Apr 16 2025 10:41AM|MAO General - 2500140802 - 2686 MURWORTH DR|MAO General|14 Working Days|May 6 2025 3:39PM|SW|K|532Q|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 15:39:43.0000000|3105029.0000000000|13813820.0000000000|2686 MURWORTH DR|HOUSTON|TX|77054|0451910000269|2025-04-16 15:39:37.0000000|SOUTH MAIN||||SW|||SE|||SW|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Complete||4/15/25Mr. Armstrong reached our to MAO and stated that he is having issues with the apartment complex. HCD has been assisting Mr. Armstrong. See timeline for details. MAO/CG|Complete 2500140801|12696939-2500140801|11404 NORTHWEST FWY HOUSTON TX 77092|29.822|-95.4705|Service Completed|2025-04-16 10:39:29.0000000|Apr 17 2025 5:37AM|Street Hazard - 12696939-2500140801 - 11404 northwest freeway|Street Hazard|10 Calendar Days|Apr 26 2025 3:40PM|NW|C|451Q|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 15:40:52.0000000|3087498.5000000000|13863316.0000000000|11404 NORTHWEST FWY|HOUSTON|TX|77092|1377340010001|2025-04-16 15:39:29.0000000|CENTRAL NORTHWEST||||NW|||NW|||NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: 11404 northwest freewayValidated Address: 11404 NORTHWEST FWY - Address Id: 637857+++ ADDRESS WARNING +++SAFE SIDEWALK BETWEEN MANGUM AND THE 290 OUTBOUND FEEDER STREET - Wainwright Elementary School students and par|Resolution :07. Investigation / Inspection completedClose Comments :No safety hazard found no action needed 2500140800|2500140800|13031 WILLOW LANDING LN HOUSTON TX 77085|29.6333|-95.4715|Routed|2025-04-16 10:39:05.0000000||Water Meter - 2500140800 - 13031 WILLOW LANDING LN|Water Meter|14 Calendar Days|Apr 30 2025 3:41PM|SW|K|571K|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 15:41:16.0000000|3089234.2500000000|13794713.0000000000|13031 WILLOW LANDING LN|HOUSTON|TX|77085|1241030010028|2025-04-16 15:39:05.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Water Meter 4/16/2025 10:41:16 AM||Caller states several pieces missing from meter and is pushed in to ground|Public Works 2500140799|2500140799|13222 KNOLLCREST ST HOUSTON 77015|29.7786|-95.1915|Routed|2025-04-16 10:39:04.0000000||SWM Escalation - 2500140799 - 13222 KNOLLCREST ST|SWM Escalation|3 Working Days|Apr 21 2025 3:46PM|NE|E|497E|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 15:39:35.0000000|3176421.5000000000|13850325.0000000000|13222 KNOLLCREST ST|HOUSTON||77015|0750860640531|2025-04-16 15:39:04.0000000|NORTHSHORE||NETH107|THURSDAY|NE|NETH-A-07|THURSDAY-A|NE|S|1st Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/16/2025 10:39:35 AM||NULL|Solid Waste Management 2500140798|20521649-2500140798|12475 WOOD FOREST DR HOUSTON TX 77013|29.7908|-95.2098|Service Completed|2025-04-16 10:39:01.0000000|Apr 17 2025 10:02AM|Water Leak - 20521649-2500140798 - 12475 WOOD FOREST DR|Water Leak|10 Calendar Days|Apr 26 2025 3:42PM|NE|I|496D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 15:42:27.0000000|3170485.5000000000|13854558.0000000000|12475 WOOD FOREST DR|HOUSTON|TX|77013|1192320010001|2025-04-16 15:39:01.0000000|NORTHSHORE||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:02:34 AM - Case # 20521649 -2500140798: Investigati||meter leak in the meter vault|4/17/2025 10:02:34 AM - Case # 20521649 -2500140798: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500140797|20521650-2500140797|4824 NETT ST HOUSTON TX 77007|29.7719|-95.4106|Service Completed|2025-04-16 10:38:58.0000000|Apr 16 2025 3:50PM|Water Leak - 20521650-2500140797 - DURHAM DR NETT ST|Water Leak|10 Calendar Days|Apr 26 2025 3:41PM|NW|C|492H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 15:41:59.0000000|3107077.5000000000|13845720.0000000000|4824 NETT ST|HOUSTON|TX|77007|0072510000006|2025-04-16 15:38:58.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:50:35 PM - Case # 20521650 -2500140797: Dear Custome||+++ ADDRESS WARNING +++Entered Address: DURHAM DR NETT STValidated Address: 4824 NETT ST - Address Id: 29142+++ ADDRESS WARNING +++Leak is directly coming from underneath a telephone pole. Caller states that the pole is leaning to the right towards the|4/16/2025 3:50:35 PM - Case # 20521650 -2500140797: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140796|20521648-2500140796|2822 BRIARHURST DR HOUSTON TX 77057|29.7356|-95.4931|Service Completed|2025-04-16 10:38:29.0000000|Apr 17 2025 5:17PM|Water Service - 20521648-2500140796 - 2822 BRIARHURST DR|Water Service|2 Calendar Days|Apr 18 2025 3:39PM|SW|J|491S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:39:01.0000000|3081271.2500000000|13831706.0000000000|2822 BRIARHURST DR|HOUSTON|TX|77057|1145000010001|2025-04-16 15:38:29.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:15:25 PM - Case # 20521648 -2500140796: All investig||NULL|4/17/2025 5:15:25 PM - Case # 20521648 -2500140796: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140795|12696937-2500140795|12003 BISSONNET ST HOUSTON TX 77099|29.6754|-95.5912|Routed - Integrated|2025-04-16 10:38:04.0000000||Street Hazard - 12696937-2500140795 - 9600 KEEGAN RD|Street Hazard|10 Calendar Days|Apr 26 2025 3:39PM|SW|F|529S|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-16 15:39:07.0000000|3050669.2500000000|13808832.0000000000|12003 BISSONNET ST|HOUSTON|TX|77099|0441050000021|2025-04-16 15:38:04.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:45:37||+++ ADDRESS WARNING +++Entered Address: 9600 KEEGAN RDValidated Address: 12003 BISSONNET ST - Address Id: 1235444+++ ADDRESS WARNING +++9600 - 10600 keeganHigh weeds/brush in ROW Obstructing view of oncoming traffic|Public Works 2500140794|20521651-2500140794|12903 BURDINE ST HOUSTON 77085|29.6351|-95.4788|Service Completed|2025-04-16 10:37:37.0000000|Apr 17 2025 5:55PM|Sewer Manhole - 20521651-2500140794 - 12903 BURDINE ST|Sewer Manhole|5 Calendar Days|Apr 21 2025 3:40PM|SW|K|571K|Public Works|Houston Water|Sewer Manhole|1|Resolved|2025-04-16 15:40:27.0000000|3086899.0000000000|13795291.0000000000|12903 BURDINE ST|HOUSTON||77085|1202620020046|2025-04-16 15:37:37.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 5:53:46 PM - Case # 20521651 -2500140794: All investig||lid not broken just the ring surrounding it manhole# sw011038 photo attached.|4/17/2025 5:53:46 PM - Case # 20521651 -2500140794: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140793|2500140793|329 E CROSSTIMBERS ST HOUSTON TX 77022|29.8285|-95.3703|Routed|2025-04-16 10:37:34.0000000||Non Residential Collection Service NEW - 2500140793 - 341 E CROSSTIMBERS ST|Non Residential Collection Service NEW|66 Calendar Days|Jun 21 2025 3:41PM|NE|H|453L|Solid Waste Management|General Support Services|Non Residential Collection Service NEW|0|Active|2025-04-16 15:41:47.0000000|3119199.0000000000|13866720.0000000000|329 E CROSSTIMBERS ST|HOUSTON|TX|77022|0510470000070|2025-04-16 15:37:34.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM GenSupportServ|FULL|66 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Non Residential Collection Service NEW||+++ ADDRESS WARNING +++Entered Address: 341 E CROSSTIMBERS STValidated Address: 329 E CROSSTIMBERS ST - Address Id: 151160+++ ADDRESS WARNING +++caller already has trash can and solid waste drive will not service without a sticker|Solid Waste Management 2500140792|2500140792|7206 COLTON ST HOUSTON TX 77016|29.8609|-95.2991|Routed|2025-04-16 10:37:34.0000000||Missed Heavy Trash Pickup - 2500140792 - 7206 COLTON ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 3:45PM|NE|B|415W|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 15:38:22.0000000|3141358.0000000000|13879116.0000000000|7206 COLTON ST|HOUSTON|TX|77016|0825160000038|2025-04-16 15:37:34.0000000|EAST LITTLE YORK / HOMESTEAD||NETU106|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Heavy Trash Pickup 4/16/2025 10:38:22||Citizen states heavy trash was not serviced. Rubicon states heavy trash pickup is still scheduled for 4/15/2025. Please service and update.|Solid Waste Management 2500140791|2500140791|5305 RENWICK DR HOUSTON TX 77081|29.7238|-95.484|Routed|2025-04-16 10:37:11.0000000||Non Residential Collection Service NEW - 2500140791 - 5305 RENWICK DR|Non Residential Collection Service NEW|66 Calendar Days|Jun 21 2025 3:41PM|SW|J|531B|Solid Waste Management|General Support Services|Non Residential Collection Service NEW|0|Active|2025-04-16 15:41:37.0000000|3084288.0000000000|13827477.0000000000|5305 RENWICK DR|HOUSTON|TX|77081|0370590250024|2025-04-16 15:37:11.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW|SWM GenSupportServ|FULL|66 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Non Residential Collection Service NEW||NULL|Solid Waste Management 2500140790|307167-2500140790|10123 MOROCCO RD HOUSTON TX 77041|29.8488|-95.5437|Routed - Integrated|2025-04-16 10:36:55.0000000||Nuisance On Property - 307167-2500140790 - 10123 MOROCCO RD|Nuisance On Property|180 Working Days|Jan 6 2026 4:38PM|NW|A|450A|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 15:38:38.0000000|3064004.2500000000|13872375.0000000000|10123 MOROCCO RD|HOUSTON|TX|77041|0803120000096|2025-04-16 15:36:55.0000000|CARVERDALE|Spring Branch MD|NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Nuisance On Property 4/16/2025 10:38:3||10123 morraco/ high weed in the back yard and over grown trees|Neighborhoods 2500140789|2500140789|3403 DAPHNE ST HOUSTON TX 77021|29.6983|-95.371|Service Completed|2025-04-16 10:36:34.0000000|Apr 17 2025 9:13AM|Missed Garbage Pickup - 2500140789 - 3403 DAPHNE ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 3:37PM|SE|D|533L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 15:37:24.0000000|3120429.5000000000|13819303.0000000000|3403 DAPHNE ST|HOUSTON|TX|77021|1442600010003|2025-04-16 15:36:34.0000000|GREATER OST / SOUTH UNION||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||entuire street was not serv iced.|Completed by Quinton Kingsby. Notes: 2500140788|307168-2500140788|6702 SANDRA ST HOUSTON TX 77028|29.8209|-95.3133|Routed - Integrated|2025-04-16 10:36:15.0000000||Nuisance On Property - 307168-2500140788 - 6702 SANDRA ST|Nuisance On Property|180 Working Days|Jan 6 2026 4:39PM|NE|B|454Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 15:39:45.0000000|3137318.0000000000|13864461.0000000000|6702 SANDRA ST|HOUSTON|TX|77028|0660230000687|2025-04-16 15:36:15.0000000|TRINITY / HOUSTON GARDENS||NETH111|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Nuisance On Property 4/16/2025 10:39:45||lot has very high weeds and grass as well as trash//lot across the street from elementary school dangerous for children crossing the street going to and coming from school|Neighborhoods 2500140787|2500140787|1415 W GULF BANK RD HOUSTON TX 77088|29.8872|-95.4222|No Violation Found|2025-04-16 10:35:07.0000000|Apr 16 2025 2:17PM|Health Code - 2500140787 - 1415 W GULF BANK RD|Health Code|55 Calendar Days|Jun 10 2025 3:40PM|NW|B|412Q|Health|Environmental Health|Health Code|1|Resolved|2025-04-16 15:40:43.0000000|3102087.7500000000|13887486.0000000000|1415 W GULF BANK RD|HOUSTON|TX|77088|1020520000123|2025-04-16 15:35:07.0000000|ACRES HOME||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Health||Citizen is stating this apartment has black mold and roaches and bad airducts.|Health 2500140786|2500140786|1224 FRAWLEY ST HOUSTON TX 77009|29.8015|-95.3556|Routed|2025-04-16 10:34:50.0000000||Missed Recycling Pickup - 2500140786 - 1224 FRAWLEY ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 3:39PM|NE|H|453Z|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 15:39:52.0000000|3124134.1300000000|13856967.3200000000|1224 FRAWLEY ST|HOUSTON|TX|77009|1296530010011|2025-04-16 15:34:50.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW||1st Friday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/16/2025 10:39:52||Pick up was supposed to be Saturday and still hasn't been picked up for the entire neighborhood in all directions for several blocks|Solid Waste Management 2500140785|20521652-2500140785|1632 BISSONNET ST HOUSTON TX 77005|29.726|-95.4009|Routed - Integrated|2025-04-16 10:34:48.0000000||Restoration Due to Utility Work - 20521652-2500140785 - 1632 BISSONNET ST|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 3:41PM|SW|C|492Z|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-16 15:41:13.0000000|3110628.7500000000|13829079.0000000000|1632 BISSONNET ST|HOUSTON|TX|77005|0530380000015|2025-04-16 15:34:48.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:42:58||COH working on sewer and needs - Grass replacement/ fence repair/ rebury electrical line/ river rocks where the manhole is located / caller states employee Kevin was very helpful|Public Works 2500140783|12696938-2500140783|5613 MAY ST HOUSTON TX 77076|29.8482|-95.3989|Routed - Integrated|2025-04-16 10:34:03.0000000||Drainage - 12696938-2500140783 - 5613 MAY ST|Drainage|30 Calendar Days|May 16 2025 3:37PM|NW|H|453A|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 15:37:32.0000000|3109873.2500000000|13873538.0000000000|5613 MAY ST|HOUSTON|TX|77076|0580900080002|2025-04-16 15:34:03.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NWTU114|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:45:42||Caller states when it rains ditch is not draining. Please contact 7132133092 if possible. Mrs. Lam is requesting to be contacted|Public Works 2500140782|2500140782|1810 WARWICKSHIRE DR HOUSTON 77077|29.7491|-95.5873|Routed|2025-04-16 10:34:02.0000000||Administrative Review - 2500140782 - 1810 WARWICKSHIRE DR|Administrative Review|30 Calendar Days|May 16 2025 3:36PM|NW|G|489N|Public Works|Customer Account Services|Administrative Review|0|Active|2025-04-16 15:36:22.0000000|3051254.7500000000|13835713.0000000000|1810 WARWICKSHIRE DR|HOUSTON||77077|1062890000010|2025-04-16 15:34:02.0000000|BRIAR FOREST||||NW|||NW|||NE|CAS AdminReview|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 713.471.1912 Paced an outbound call. Left a voicemail infor||ACCOUNT# 44613260208 - Gordon Swoboda is disputing leak adjustment amount received.05118051-BA-0.625|Public Works 2500140781|2500140781|170 HEIGHTS BLVD HOUSTON 77007|29.7728|-95.3969|Routed|2025-04-16 10:33:40.0000000||MAO General - 2500140781 - 170 HEIGHTS BLVD|MAO General|14 Working Days|May 6 2025 3:34PM|NW|C|493E|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-16 15:34:33.0000000|3111375.7500000000|13846155.0000000000|170 HEIGHTS BLVD|HOUSTON||77007|0210550000027|2025-04-16 15:33:40.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|DON MAO|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|none||Ms. Sweenly asked a follow up question about SNs and the civic club.|Neighborhoods 2500140780|2500140780|2238 RAINBOW DR HOUSTON 77023|29.7136|-95.2999|Service Completed|2025-04-16 10:33:35.0000000|Apr 17 2025 8:56AM|SWM Escalation - 2500140780 - 2238 RAINBOW DR|SWM Escalation|3 Working Days|Apr 21 2025 3:41PM|SE|I|534H|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-16 15:34:00.0000000|3142804.7500000000|13825585.0000000000|2238 RAINBOW DR|HOUSTON||77023|0700430020011|2025-04-16 15:33:35.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO117|MONDAY|SE|SEMO-B-01|MONDAY-B|SE|S|1st Tuesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||042407201211|Completed by Vincent Allen. Notes: 2500140779|2500140779|1810 WARWICKSHIRE DR HOUSTON TX 77077|29.7491|-95.5873|Service Completed|2025-04-16 10:33:33.0000000|Apr 16 2025 10:46AM|Water/Sewer/Drainage Billing - 2500140779 - 1810 WARWICKSHIRE DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 3:33PM|NW|G|489N|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-16 15:33:33.0000000|3051254.7500000000|13835713.0000000000|1810 WARWICKSHIRE DR|HOUSTON|TX|77077|1062890000010|2025-04-16 15:33:33.0000000|BRIAR FOREST||||NW|||NW|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Referred to Admin Case 2500140782||ACCOUNT# 44613260208 - Gordon Swoboda is disputing leak adjustment amount received.05118051-BA-0.625|Referred to Admin Case 2500140782 2500140778|20521646-2500140778|11851 PLUMPOINT DR HOUSTON TX 77099|29.6681|-95.5871|Service Completed|2025-04-16 10:33:32.0000000|Apr 17 2025 11:34AM|Water Service - 20521646-2500140778 - 11851 PLUMPOINT DR|Water Service|2 Calendar Days|Apr 18 2025 3:35PM|SW|F|529S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:35:07.0000000|3052151.2500000000|13806278.0000000000|11851 PLUMPOINT DR|HOUSTON|TX|77099|1148530020068|2025-04-16 15:33:32.0000000|ALIEF|International MD|SWMO103|MONDAY|SW|SWMO-B-05|MONDAY-B|SW|S|1st Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:34:42 AM - Case # 20521646 -2500140778: All investi||NULL|4/17/2025 11:34:42 AM - Case # 20521646 -2500140778: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140777|2500140777|6306 N WAYSIDE DR HOUSTON TX 77028|29.82|-95.284|Routed|2025-04-16 10:33:25.0000000||Missed Heavy Trash Pickup - 2500140777 - 6306 N WAYSIDE DR|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 3:41PM|NE|B|455P|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 15:34:12.0000000|3146629.2500000000|13864416.0000000000|6306 N WAYSIDE DR|HOUSTON|TX|77028|0670560070005|2025-04-16 15:33:25.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Missed Heavy Trash Pickup 4/16/2025 10:||missed|Solid Waste Management 2500140776|20521647-2500140776|7142 VALEVIEW DR HOUSTON TX 77072|29.6994|-95.6035|Service Completed|2025-04-16 10:33:11.0000000|Apr 16 2025 12:40PM|Water Service - 20521647-2500140776 - 7142 VALEVIEW DR|Water Service|2 Calendar Days|Apr 18 2025 3:33PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:33:45.0000000|3046615.7500000000|13817500.0000000000|7142 VALEVIEW DR|HOUSTON|TX|77072|1117490000011|2025-04-16 15:33:11.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:39:11 PM - Case # 20521647 -2500140776: All investi||NULL|4/16/2025 12:39:11 PM - Case # 20521647 -2500140776: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140775|2500140775|11003 SOUTH DR HOUSTON TX 77099|29.6675|-95.5738|Service Completed|2025-04-16 10:32:57.0000000|Apr 17 2025 6:37AM|Missed Garbage Pickup - 2500140775 - 11003 SOUTH DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 3:33PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 15:33:39.0000000|3056412.5000000000|13806182.0000000000|11003 SOUTH DR|HOUSTON|TX|77099|0761350060067|2025-04-16 15:32:57.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||Citizen states garbage was not serviced.|Driver Robinson serviced area on 4/16/25 2500140774|12696933-2500140774|1720 MAIN ST HOUSTON TX 77002|29.751|-95.3697|Service Completed|2025-04-16 10:32:19.0000000|Apr 16 2025 3:47PM|Traffic Signal Maintenance - 12696933-2500140774 - MAIN ST JEFFERSON ST|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 3:32PM|NW|I|493Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 15:32:27.0000000|3120218.2500000000|13838583.0000000000|1720 MAIN ST|HOUSTON|TX|77002|0020870000017|2025-04-16 15:32:19.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: MAIN ST JEFFERSON STValidated Address: 1720 MAIN ST - Address Id: 1097+++ ADDRESS WARNING +++Per Metro Rail Control intersection is flashing|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500140773|2500140773|7326 ABILENE ST HOUSTON TX 77020|29.7717|-95.2951|Routed|2025-04-16 10:32:18.0000000||Missed Garbage Pickup - 2500140773 - 7326 ABILENE ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 3:33PM|NE|H|495E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 15:33:32.0000000|3143658.5000000000|13846732.0000000000|7326 ABILENE ST|HOUSTON|TX|77020|0181560000013|2025-04-16 15:32:18.0000000|DENVER HARBOR / PORT HOUSTON||NEFR108|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Missed Garbage Pickup 4/16/2025 10:33:32||NULL|Solid Waste Management 2500140772|2500140772|1506 DE SOTO ST HOUSTON TX 77091|29.8549|-95.4339|Routed|2025-04-16 10:32:15.0000000||Dead Animal Collection - 2500140772 - 1506 DE SOTO ST|Dead Animal Collection|4 Calendar Days|Apr 20 2025 3:34PM|NW|B|452B|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 15:34:01.0000000|3098728.5000000000|13875609.0000000000|1506 DE SOTO ST|HOUSTON|TX|77091|0630740770001|2025-04-16 15:32:15.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Dead Animal Collection 4/16/2025 10:34:01||cat in the street|Solid Waste Management 2500140771|2500140771|1723 WILDE ROCK WAY HOUSTON 77018|29.8141|-95.4322|Routed|2025-04-16 10:32:04.0000000||SWM Escalation - 2500140771 - 1723 WILDE ROCK WAY|SWM Escalation|3 Working Days|Apr 21 2025 3:39PM|NW|C|452P|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 15:32:48.0000000|3099729.1300000000|13860796.1400000000|1723 WILDE ROCK WAY|HOUSTON||77018|0831040000394|2025-04-16 15:32:04.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE||3rd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|India Fernandes created SWM Escalation 4/16/2025 10:32:48 AM||Recycling Cart Repair - 2500106029 - 1723 WILDE ROCK WAYthat is all. lid is missing for account number: 282875401204|Solid Waste Management 2500140770|2500140770|3610 JIPSIE LN HOUSTON TX 77051|29.6465|-95.37|Routed|2025-04-16 10:31:56.0000000||Trash Dumping or Illegal Dumpsite - 2500140770 - 3610 JIPSIE LN|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 3:32PM|SE|D|573G|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 15:32:04.0000000|3121333.5000000000|13800516.0000000000|3610 JIPSIE LN|HOUSTON|TX|77051|0811380000035|2025-04-16 15:31:56.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Chanta Arbor created Trash Dumping or Illegal Dumpsite 4/16/202||Piles of junk waste dumped on side of the street.|Solid Waste Management 2500140769|2500140769|1610 HAROLD ST HOUSTON TX 77006|29.7415|-95.3999|Routed|2025-04-16 10:31:13.0000000||Missed Yard Waste Pickup - 2500140769 - 1610 Harold St|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 3:31PM|SW|C|492V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 15:31:13.0000000|3110766.2500000000|13834726.0000000000|1610 HAROLD ST|HOUSTON|TX|77006|0522270000013|2025-04-16 15:31:13.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Lots of bags case was closed last week but bags are still here|Solid Waste Management 2500140768|12696934-2500140768|2501 S KIRKWOOD RD HOUSTON TX 77077|29.7376|-95.5881|Routed - Integrated|2025-04-16 10:30:49.0000000||Street Condition - 12696934-2500140768 - 2501 south kirkwood road|Street Condition|30 Calendar Days|May 16 2025 3:31PM|SW|F|489S|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 15:31:45.0000000|3051118.0000000000|13831532.0000000000|2501 S KIRKWOOD RD|HOUSTON|TX|77077|1102050000001|2025-04-16 15:30:49.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:35:45||+++ ADDRESS WARNING +++Entered Address: 2501 south kirkwood roadValidated Address: 2501 S KIRKWOOD RD - Address Id: 440865+++ ADDRESS WARNING +++Just north of Westheimer where it goes from two lanes to one it is very bumpy and is causing cars to slow dow|Public Works 2500140767|2500140767|7142 VALEVIEW DR HOUSTON TX 77072|29.6994|-95.6035|Routed|2025-04-16 10:30:41.0000000||Recycling Participation NEW - 2500140767 - 7142 VALEVIEW DR|Recycling Participation NEW|24 Calendar Days|May 10 2025 3:40PM|SW|F|528M|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 15:40:12.0000000|3046615.7500000000|13817500.0000000000|7142 VALEVIEW DR|HOUSTON|TX|77072|1117490000011|2025-04-16 15:30:41.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Recycling Participation NEW 4/16/2025 10||271948511255|Solid Waste Management 2500140766|12696935-2500140766|1603 SH 6 HOUSTON TX 77077|29.7559|-95.6445|Service Completed|2025-04-16 10:30:30.0000000|Apr 16 2025 1:29PM|Traffic Signal Maintenance - 12696935-2500140766 - BRIAR FOREST DR S SH 6|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 3:30PM|NW|G|488J|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 15:30:36.0000000|3033152.0000000000|13837540.0000000000|1603 SH 6|HOUSTON|TX|77077|0410360000355|2025-04-16 15:30:30.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: BRIAR FOREST DR S SH 6Validated Address: 1603 SH 6 - Address Id: 735358+++ ADDRESS WARNING +++Per Vu Tuan on location|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500140765|20521645-2500140765|2912 TRENTON RD HOUSTON TX 77093|29.8721|-95.3398|Service Completed|2025-04-16 10:30:12.0000000|Apr 16 2025 2:54PM|Water Service - 20521645-2500140765 - 2912 TRENTON RD|Water Service|2 Calendar Days|Apr 18 2025 3:30PM|NE|B|414S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:30:34.0000000|3128354.7500000000|13882779.0000000000|2912 TRENTON RD|HOUSTON|TX|77093|0804940000012|2025-04-16 15:30:12.0000000|EASTEX - JENSEN AREA||NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:53:43 PM - Case # 20521645 -2500140765: Dear Custome||NULL|4/16/2025 2:53:43 PM - Case # 20521645 -2500140765: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140764|12696936-2500140764|12903 BURDINE ST HOUSTON TX 77085|29.6351|-95.4788|Service Completed|2025-04-16 10:29:53.0000000|Apr 16 2025 10:43AM|Street Hazard - 12696936-2500140764 - 12903 BURDINE ST|Street Hazard|10 Calendar Days|Apr 26 2025 3:32PM|SW|K|571K|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 15:32:03.0000000|3086899.0000000000|13795291.0000000000|12903 BURDINE ST|HOUSTON|TX|77085|1202620020046|2025-04-16 15:29:53.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH121|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||lid not broken just the ring surrounding it manhole# sw011038 photo attached.|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :This is a waste water manhole see attached photo case #2500140794 has been referred to the Houston Water Division for further investigation. 2500140763|2500140763|4927 ANDREA ST HOUSTON TX 77021|29.6883|-95.3459|Service Completed|2025-04-16 10:29:50.0000000|Apr 16 2025 12:17PM|Missed Garbage Pickup - 2500140763 - 4927 ANDREA ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 3:30PM|SE|D|534N|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 15:30:41.0000000|3128506.5000000000|13815937.0000000000|4927 ANDREA ST|HOUSTON|TX|77021|0771040210531|2025-04-16 15:29:50.0000000|GREATER OST / SOUTH UNION||SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||NULL|Completed by John Richardson. Notes: 2500140762|2500140762|14403 E GLEN WILLOW RD HOUSTON TX 77489|29.6151|-95.4992|Routed|2025-04-16 10:29:47.0000000||Water Adjustment Board Review - 2500140762 - 14403 east glen willow road|Water Adjustment Board Review|||SW|K|570R|Public Works|Customer Account Services|Water Adjustment Board Review|0|Active|2025-04-16 15:48:18.0000000|3080636.5000000000|13787817.0000000000|14403 E GLEN WILLOW RD|HOUSTON|TX|77489|7225010030010907|2025-04-16 15:29:47.0000000|FORT BEND HOUSTON||SWTH120|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|CAS WABReview|FULL||Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 14403 east glen willow roadValidated Address: 14403 E GLEN WILLOW RD - Address Id: 876799+++ ADDRESS WARNING +++|Public Works 2500140761|2500140761|4119 DELHI ST HOUSTON TX 77022|29.8246|-95.3876|Routed|2025-04-16 10:29:47.0000000||Parking Violation - 2500140761 - 4119 DELHI ST|Parking Violation|19 Calendar Days|May 5 2025 3:32PM|NW|H|453J|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 15:32:52.0000000|3113721.7500000000|13865051.0000000000|4119 DELHI ST|HOUSTON|TX|77022|0610550110007|2025-04-16 15:29:47.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Parking Violation 4/16/2025 10:32:52 AM||cars havent been moved for monthstrash can't be serviced states there are many cars up and down the street4119 delhi|Parking Management 2500140760|2500140760|119 SYLVESTER RD HOUSTON TX 77009|29.8114|-95.3707|Routed|2025-04-16 10:29:36.0000000||MAO General - 2500140760 - 119 SYLVESTER RD|MAO General|14 Working Days|May 6 2025 3:31PM|NE|H|453U|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-16 15:31:28.0000000|3119245.5000000000|13860444.0000000000|119 SYLVESTER RD|HOUSTON|TX|77009|0400770000053|2025-04-16 15:29:36.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE|DON MAO|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Rene Ruiz created MAO General 4/16/2025 10:31:28 AM||NULL|Neighborhoods 2500140759|2500140759|3907 PARKER RD HOUSTON 77093|29.8597|-95.3294|Service Completed|2025-04-16 10:29:10.0000000|Apr 16 2025 3:09PM|Liaison Comm - 2500140759 - 3907 PARKER RD|Liaison Comm|5 Working Days|Apr 23 2025 3:37PM|NE|H|414X|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 15:30:36.0000000|3131765.5000000000|13878382.0000000000|3907 PARKER RD|HOUSTON||77093|0680430130268|2025-04-16 15:29:10.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU107|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||4327 0518 302 citizen is still waiting on a new can citizen is requesting to speak with swm supervior about this matter sge been waiting since march 5 (senior citizen)|Container delivery department has been notified. 2500140758|221230-2500140758|6580 FANNIN ST HOUSTON TX 77030|29.7102|-95.401|Routed - Integrated|2025-04-16 10:28:35.0000000||Tree Trim - 221230-2500140758 - 6580 FANNIN ST|Tree Trim|75 Calendar Days|Jun 30 2025 3:30PM|SW|D|532H|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-16 15:30:14.0000000|3110772.0000000000|13823344.0000000000|6580 FANNIN ST|HOUSTON|TX|77030|0440970000018|2025-04-16 15:28:35.0000000|MEDICAL CENTER AREA|Greater Southeast MD|||SW|||SE|||SW||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Tree Trim 4/16/2025 10:30:14 AM||NULL|Parks and Recreation 2500140757|2500140757|14703 PARK ROW DR HOUSTON TX 77079|29.7879|-95.644|Routed|2025-04-16 10:28:32.0000000||Health Code - 2500140757 - 14703 PARK ROW DR|Health Code|55 Calendar Days|Jun 10 2025 3:34PM|NW|A|448W|Health|Environmental Health|Health Code|0|Active|2025-04-16 15:34:44.0000000|3032726.2500000000|13849221.0000000000|14703 PARK ROW DR|HOUSTON|TX|77079|1471600010001|2025-04-16 15:28:32.0000000|ADDICKS PARK TEN|HCID #4 (Energy Corridor)|||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||caller reporting that there is no ac only one elevator working for entire building electrical outlets are not working. the complainant wants to speak to the inspector.|Health 2500140756|20521644-2500140756|601 E 7TH ST HOUSTON TX 77007|29.7836|-95.3916|Service Completed|2025-04-16 10:28:08.0000000|Apr 16 2025 3:16PM|Sewer Wastewater - 20521644-2500140756 - 601 E 7TH ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 3:28PM|NW|C|493A|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 15:28:46.0000000|3112926.7500000000|13850105.0000000000|601 E 7TH ST|HOUSTON|TX|77007|0202510000009|2025-04-16 15:28:08.0000000|GREATER HEIGHTS||NWTH116|THURSDAY|NW|NETH-B-09|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:15:55 PM - Case # 20521644 -2500140756: All investig||NULL|4/16/2025 3:15:55 PM - Case # 20521644 -2500140756: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140755|2500140755|10607 SAGEPINE LN HOUSTON 77089|29.6045|-95.2178|Routed|2025-04-16 10:28:02.0000000||SWM Escalation - 2500140755 - 10607 SAGEPINE LN|SWM Escalation|3 Working Days|Apr 21 2025 3:36PM|SE|D|576Y|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 15:29:26.0000000|3170138.5000000000|13786759.0000000000|10607 SAGEPINE LN|HOUSTON||77089|1030030000027|2025-04-16 15:28:02.0000000|SOUTH BELT / ELLINGTON||SETH117|THURSDAY|SE|SWTH-B-03|THURSDAY-B|SW|S|2nd Thursday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created SWM Escalation 4/16/2025 10:29:26 AM||Still waiting on black trash can replacement|Solid Waste Management 2500140754|2500140754||29.7584|-95.3698|Service Completed|2025-04-16 10:27:51.0000000|Apr 16 2025 12:26PM|MYR Correspondence - 2500140754|MYR Correspondence|7 Calendar Days|Apr 23 2025 3:30PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-16 15:30:01.0000000|0|0|||||none|2025-04-16 15:27:51.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||Porter Wright Morris Arthur reaching out to mayors across the country to discuss the recent presidential executive orders impacts regarding tariffs any challenges to your labor base due to immigration orders and generally ways we can be supportive|Mayor Office 2500140753|2500140753|4811 EDFIELD ST HOUSTON 77033|29.6747|-95.3532|Routed|2025-04-16 10:27:09.0000000||Trash Dumping or Illegal Dumpsite - 2500140753 - 4811 Edfield St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 3:27PM|SE|D|533V|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 15:27:39.0000000|3126335.0000000000|13810915.0000000000|4811 EDFIELD ST|HOUSTON||77033|0852810000020|2025-04-16 15:27:09.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Denise Hinojosa created Trash Dumping or Illegal Dumpsite 4/16/||Lot has not been cut high grass trash|Solid Waste Management 2500140752|2500140752|3815 SHERWOOD LN HOUSTON TX 77092|29.8136|-95.448|Service Completed|2025-04-16 10:27:04.0000000|Apr 18 2025 9:31AM|Dangerous Commercial Building - 2500140752 - 3815 SHERWOOD LN|Dangerous Commercial Building|10 Calendar Days|Apr 26 2025 3:32PM|NW|A|452N|Public Works|Houston Permitting Center|Dangerous Commercial Building|1|Resolved|2025-04-16 15:32:08.0000000|3094728.7700000000|13860466.8900000000|3815 SHERWOOD LN|HOUSTON|TX|77092|0661120060007|2025-04-16 15:27:04.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW||4th Tuesday|NE|HPC DangerousComBldg|FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Site visited. The building is vacant and has parts not properly||Hazardous building|Site visited. The building is vacant and has parts not properly attached. I33 posted 1st notice and will follow up. 2500140751|2500140751|12261 FONDREN RD HOUSTON TX 77035|29.6477|-95.507|Service Completed|2025-04-16 10:26:56.0000000|Apr 16 2025 10:57AM|MultiFamily Habitability Violation - 2500140751 - 12261 FONDREN RD|MultiFamily Habitability Violation|7 Calendar Days|Apr 23 2025 3:46PM|SW|K|570D|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-16 15:46:19.0000000|3077814.0000000000|13799598.0000000000|12261 FONDREN RD|HOUSTON|TX|77035|0461710000027|2025-04-16 15:26:56.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Appliances are not multifamily violations.||Caller is stating that her dryer is not working and refrigerator. Please contact citizen upon arrival|Appliances are not multifamily violations. 2500140750|2500140750|3099 W T C JESTER BLVD HOUSTON TX 77018|29.8172|-95.446|Routed|2025-04-16 10:26:30.0000000||Trash Dumping or Illegal Dumpsite - 2500140750 - W 34TH ST W T C JESTER BLVD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 3:27PM|NW|A|452N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 15:27:18.0000000|3095292.7500000000|13861734.0000000000|3099 W T C JESTER BLVD|HOUSTON|TX|77018|none|2025-04-16 15:26:30.0000000|CENTRAL NORTHWEST||NWTH106|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Trash Dumping or Illegal Dumpsite 4/16/20||+++ ADDRESS WARNING +++Entered Address: W 34TH ST W T C JESTER BLVDValidated Address: 3099 W T C JESTER BLVD - Address Id: 1978974+++ ADDRESS WARNING +++mattress dumped on the side of the street.|Solid Waste Management 2500140749|2500140749|10115 HIBERNIA DR HOUSTON TX 77088|29.8883|-95.492|Routed|2025-04-16 10:26:12.0000000||Container Replacement - 2500140749 - 10115 HIBERNIA DR|Container Replacement|10 Calendar Days|Apr 26 2025 3:27PM|NW|A|411J|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 15:27:09.0000000|3079967.7500000000|13887192.0000000000|10115 HIBERNIA DR|HOUSTON|TX|77088|1147320010007|2025-04-16 15:26:12.0000000|GREATER INWOOD|Near Northwest MD|NWTU123|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Replacement 4/16/2025 10:27||please retrieve old bin from property has been sitting curbside for 3 months.|Solid Waste Management 2500140748|2500140748|3606 FAULKNER ST HOUSTON TX 77021|29.6904|-95.3692|Service Completed|2025-04-16 10:25:44.0000000|Apr 18 2025 1:21PM|New Resident Container - 2500140748 - 3606 FAULKNER ST|New Resident Container|12 Calendar Days|Apr 28 2025 3:27PM|SE|D|533Q|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-16 15:27:01.0000000|3121069.5000000000|13816473.0000000000|3606 FAULKNER ST|HOUSTON|TX|77021|1466730010001|2025-04-16 15:25:44.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500140747|2500140747|8205 KENTON ST HOUSTON TX 77028|29.8156|-95.2769|Service Completed|2025-04-16 10:25:41.0000000|Apr 18 2025 6:49AM|Missed Garbage Pickup - 2500140747 - 8205 KENTON ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 3:28PM|NE|B|455P|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 15:28:27.0000000|3148917.0000000000|13862890.0000000000|8205 KENTON ST|HOUSTON|TX|77028|0300180410032|2025-04-16 15:25:41.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|per 4103 service||NULL|per 4103 service 2500140746|307166-2500140746|4811 EDFIELD ST HOUSTON 77033|29.6747|-95.3532|Routed - Integrated|2025-04-16 10:25:19.0000000||Nuisance On Property - 307166-2500140746 - 4811 Edfield St|Nuisance On Property|180 Working Days|Jan 6 2026 4:26PM|SE|D|533V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 15:26:18.0000000|3126335.0000000000|13810915.0000000000|4811 EDFIELD ST|HOUSTON||77033|0852810000020|2025-04-16 15:25:19.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|Denise Hinojosa created Nuisance On Property 4/16/2025 10:26:18||Lot has not been cut high grass trash|Neighborhoods 2500140745|20521642-2500140745|7110 VALEVIEW DR HOUSTON TX 77072|29.6997|-95.6022|Service Completed|2025-04-16 10:24:17.0000000|Apr 16 2025 12:36PM|Water Service - 20521642-2500140745 - 7110 VALEVIEW DR|Water Service|2 Calendar Days|Apr 18 2025 3:25PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:25:23.0000000|3047038.2500000000|13817635.0000000000|7110 VALEVIEW DR|HOUSTON|TX|77072|1117490000003|2025-04-16 15:24:17.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:35:15 PM - Case # 20521642 -2500140745: All investi||please contact the citizen 2148833249|4/16/2025 12:35:15 PM - Case # 20521642 -2500140745: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140744|2500140744|2919 LUELL ST HOUSTON TX 77093|29.8396|-95.3406|Service Completed|2025-04-16 10:24:14.0000000|Apr 18 2025 6:50AM|Missed Garbage Pickup - 2500140744 - 2919 LUELL ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 3:24PM|NE|H|454E|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 15:24:51.0000000|3128449.5000000000|13870984.0000000000|2919 LUELL ST|HOUSTON|TX|77093|0422260050125|2025-04-16 15:24:14.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|per 4103 service||Re: Houston 311 Notification of Case Closed COH:0001654|per 4103 service 2500140743|20521643-2500140743|7314 VALEVIEW DR HOUSTON TX 77072|29.6972|-95.6035|Service Completed|2025-04-16 10:24:09.0000000|Apr 16 2025 12:28PM|Water Service - 20521643-2500140743 - 7314 VALEVIEW DR|Water Service|2 Calendar Days|Apr 18 2025 3:24PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:24:56.0000000|3046649.2500000000|13816702.0000000000|7314 VALEVIEW DR|HOUSTON|TX|77072|1117500000006|2025-04-16 15:24:09.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:27:46 PM - Case # 20521643 -2500140743: All investi||NULL|4/16/2025 12:27:46 PM - Case # 20521643 -2500140743: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140742|20521640-2500140742|12518 AUTUMN LEAF LN HOUSTON TX 77072|29.6943|-95.6009|Service Completed|2025-04-16 10:23:06.0000000|Apr 16 2025 2:22PM|Water Service - 20521640-2500140742 - 12518 AUTUMN LEAF LN|Water Service|2 Calendar Days|Apr 18 2025 3:23PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:23:41.0000000|3047498.2500000000|13815675.0000000000|12518 AUTUMN LEAF LN|HOUSTON|TX|77072|1146060020009|2025-04-16 15:23:06.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:21:05 PM - Case # 20521640 -2500140742: Dear Custome||12518 AUTUMN LEAF LN|4/16/2025 2:21:05 PM - Case # 20521640 -2500140742: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140741|2500140741|418 E 33RD ST HOUSTON TX 77018|29.8162|-95.3938|Routed|2025-04-16 10:22:21.0000000||Missed Recycling Pickup - 2500140741 - 418 E 33RD ST|Missed Recycling Pickup|4 Working Days|Apr 22 2025 3:22PM|NW|H|453N|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 15:22:56.0000000|3111868.0000000000|13861931.0000000000|418 E 33RD ST|HOUSTON|TX|77018|0211140000011|2025-04-16 15:22:21.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Recycling Pickup 4/16/2025 10:22||left recycling half emptied and debris in the street|Solid Waste Management 2500140740|2500140740|W 34TH ST W T C JESTER BLVD HOUSTON TX 77018|29.8172|-95.446|Service Completed|2025-04-16 10:22:15.0000000|Apr 17 2025 9:31AM|Heavy Trash Code Violation - 2500140740 - W 34TH ST W T C JESTER BLVD|Heavy Trash Code Violation|25 Working Days|May 21 2025 3:34PM|NW|A|452N|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 15:27:19.0000000|3095292.7000000000|13861733.7200000000|W 34TH ST W T C JESTER BLVD|HOUSTON|TX|77018|none|2025-04-16 15:22:15.0000000|CENTRAL NORTHWEST||NWTH106|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW||4th Tuesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|Unconfirm at location||Illegal dumping of mattresses|Unconfirm at location 2500140739|2500140739|6325 STILLWELL ST HOUSTON TX 77023|29.7091|-95.3097|Service Completed|2025-04-16 10:22:14.0000000|Apr 16 2025 2:45PM|Heavy Trash Code Violation - 2500140739 - 6325 STILLWELL ST|Heavy Trash Code Violation|25 Working Days|May 21 2025 3:32PM|SE|I|534H|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 15:25:34.0000000|3139762.5000000000|13823848.0000000000|6325 STILLWELL ST|HOUSTON|TX|77023|0071660000007|2025-04-16 15:22:14.0000000|GULFGATE RIVERVIEW / PINE VALLEY|East End MD|SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Referral 2500141318||Caller states property owner has 6-7 cars on yard and on street that has not been moved +2 months. Along with junk waste everywhere on yard|Referral 2500141318 2500140738|2500140738|2122 GESSNER RD HOUSTON TX 77080|29.8124|-95.5448|Service Completed - Further Actions|2025-04-16 10:21:47.0000000|Apr 16 2025 2:42PM|Occupancy Violation - 2500140738 - 2122 GESSNER RD|Occupancy Violation|7 Calendar Days|Apr 23 2025 3:23PM|NW|A|450N|Public Works|Houston Permitting Center|Occupancy Violation|1|Resolved|2025-04-16 15:23:43.0000000|3064043.0000000000|13859113.0000000000|2122 GESSNER RD|HOUSTON|TX|77080|0432220000191|2025-04-16 15:21:47.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Notice posted on property follow up scheduled.||NULL|Notice posted on property follow up scheduled. 2500140737|20521638-2500140737|8876 GULF FWY HOUSTON TX 77061|29.6616|-95.2591|Service Completed|2025-04-16 10:21:14.0000000|Apr 16 2025 1:04PM|Water Main Valve - 20521638-2500140737 - 8876 GULF FWY|Water Main Valve|5 Calendar Days|Apr 21 2025 3:21PM|SE|I|535Z|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 15:21:19.0000000|3156364.7500000000|13807112.0000000000|8876 GULF FWY|HOUSTON|TX|77061|0471230000066|2025-04-16 15:21:14.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:04:28 PM - Case # 20521638 -2500140737: Investigatio||vavle/meter is leaking|4/16/2025 1:04:28 PM - Case # 20521638 -2500140737: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500140736|20521641-2500140736|4714 BAYOU VISTA DR HOUSTON TX 77091|29.8465|-95.4607|Service Completed|2025-04-16 10:21:02.0000000|Apr 16 2025 1:50PM|Water Main Valve - 20521641-2500140736 - 4700 W TIDWELL RD|Water Main Valve|5 Calendar Days|Apr 21 2025 3:23PM|NW|A|451D|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 15:23:17.0000000|3090195.7500000000|13872202.0000000000|4714 BAYOU VISTA DR|HOUSTON|TX|77091|1023030000016|2025-04-16 15:21:02.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:50:04 PM - Case # 20521641 -2500140736: An investiga||+++ ADDRESS WARNING +++Entered Address: 4700 W TIDWELL RDValidated Address: 4714 BAYOU VISTA DR - Address Id: 575087+++ ADDRESS WARNING +++Please make contact directly before arrival water valve is near the driveway want to know if valve has service for p|4/16/2025 1:50:04 PM - Case # 20521641 -2500140736: An investigation has been completed and a leak was not found at this location. 2500140735|2500140735|6613 WESTVIEW DR HOUSTON TX 77055|29.7943|-95.4671|Routed|2025-04-16 10:20:54.0000000||Parking Violation - 2500140735 - 6613-6623 Westview Dr|Parking Violation|19 Calendar Days|May 5 2025 3:20PM|NW|A|451Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 15:20:54.0000000|3088887.7500000000|13853273.0000000000|6613 WESTVIEW DR|HOUSTON|TX|77055|0752190130005|2025-04-16 15:20:54.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 6613-6623 Westview Dr V||+++ ADDRESS Warning +++Entered Address: 6613-6623 Westview DrValidated Address: 6613 WESTVIEW DR - Address Id: 307585+++ ADDRESS Warning +++Westview EB East of Silber - Hyundai sedan with tx plates last four 3678 blocks dedicated bicycle lane against COH o|Parking Management 2500140734|20521639-2500140734|8866 GULF FWY HOUSTON TX 77061|29.6623|-95.2589|Service Completed|2025-04-16 10:20:17.0000000|Apr 16 2025 12:58PM|Water Main Valve - 20521639-2500140734 - 8866 GULF FWY|Water Main Valve|5 Calendar Days|Apr 21 2025 3:20PM|SE|I|535Z|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 15:20:28.0000000|3156405.5000000000|13807340.0000000000|8866 GULF FWY|HOUSTON|TX|77061|0471230000064|2025-04-16 15:20:17.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:57:35 PM - Case # 20521639 -2500140734: Investigati||8876 GULF FWY meter/vavle is flooded|4/16/2025 12:57:35 PM - Case # 20521639 -2500140734: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500140732|2500140732|7015 CARVEL LN HOUSTON TX 77074|29.697|-95.5073|Routed|2025-04-16 10:19:13.0000000||Heavy Trash Code Violation - 2500140732 - 7015 CARVEL LN|Heavy Trash Code Violation|25 Working Days|May 21 2025 3:31PM|SW|J|530M|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 15:24:14.0000000|3077188.8800000000|13817524.7000000000|7015 CARVEL LN|HOUSTON|TX|77074|0882480000007|2025-04-16 15:19:13.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW||2nd Tuesday|SW|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/16/2025 10:24:||Tree Waste Placed too Early|Solid Waste Management 2500140731|2500140731|6915 OAK BOUGH DR HOUSTON 77088|29.87|-95.4837|Routed|2025-04-16 10:19:04.0000000||Trash Dumping or Illegal Dumpsite - 2500140731 - 6915 OAK BOUGH DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 3:20PM|NW|A|411T|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 15:20:11.0000000|3082788.2500000000|13880647.0000000000|6915 OAK BOUGH DR|HOUSTON||77088|1031070000016|2025-04-16 15:19:04.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Trash Dumping or Illegal Dumpsite 4||6915 Oak Bough DrCross st Wishingwell Bayou Bend Subdivision 77088The trash was placed in curb closer to 6911.˙ The man named Martin that lives at 6915 placed it there. I told him it would not be picked up. To check the City's web site.˙ Been there a week.|Solid Waste Management 2500140730|2500140730|3015 N MACGREGOR WAY HOUSTON TX 77004|29.7149|-95.3725|Routed|2025-04-16 10:18:29.0000000||MAO Meeting - 2500140730 - 3015 N MACGREGOR WAY|MAO Meeting|31 Calendar Days|May 17 2025 3:32PM|SE|D|533B|Neighborhoods|Mayor's Assistance Office|MAO Meeting|0|Active|2025-04-16 15:32:47.0000000|3119746.7500000000|13825330.0000000000|3015 N MACGREGOR WAY|HOUSTON|TX|77004|1244090010001|2025-04-16 15:18:29.0000000|MACGREGOR|Greater Southeast MD|SETU120|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Sandra Cortez created MAO Meeting 4/16/2025 10:32:47 AM||only 3 in attendance: Judge Thomas Tomaro Bell SC. Discussed bylaws never sent|Neighborhoods 2500140728|20521636-2500140728|11855 FAIRPOINT DR HOUSTON TX 77099|29.6688|-95.587|Service Completed|2025-04-16 10:17:41.0000000|Apr 17 2025 11:30AM|Water Service - 20521636-2500140728 - 11855 FAIRPOINT DR|Water Service|2 Calendar Days|Apr 18 2025 3:18PM|SW|F|529S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:18:18.0000000|3052195.5000000000|13806549.0000000000|11855 FAIRPOINT DR|HOUSTON|TX|77099|1148530030014|2025-04-16 15:17:41.0000000|ALIEF|International MD|SWMO103|MONDAY|SW|SWMO-B-05|MONDAY-B|SW|S|1st Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:29:01 AM - Case # 20521636 -2500140728: All investi||529s11855 FAIRPOINT DR|4/17/2025 11:29:01 AM - Case # 20521636 -2500140728: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140726|2500140726|1656 BEACONSHIRE RD HOUSTON TX 77077|29.7507|-95.6121|Routed|2025-04-16 10:17:09.0000000||Water Meter - 2500140726 - 1656 BEACONSHIRE RD|Water Meter|14 Calendar Days|Apr 30 2025 3:22PM|NW|G|488Q|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 15:22:01.0000000|3043364.7500000000|13836072.0000000000|1656 BEACONSHIRE RD|HOUSTON|TX|77077|1130810000014|2025-04-16 15:17:09.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Water Meter 4/16/2025 10:22:01 AM||CITIZEN STATES METER IS NOT READING ACCURATELY ALSO STATES SHARES A METER WITH NEIGHBOR AT THE ADDRESS OF 1654 BEACONSHIRE RD|Public Works 2500140724|2500140724|16615 QUAIL DALE DR HOUSTON 77489|29.5856|-95.5185|Routed|2025-04-16 10:16:38.0000000||SWM Escalation - 2500140724 - 16615 QUAIL DALE DR|SWM Escalation|3 Working Days|Apr 21 2025 3:24PM|SW|K|610C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 15:17:01.0000000|3074822.0000000000|13776925.0000000000|16615 QUAIL DALE DR|HOUSTON||77489|5890010090260907|2025-04-16 15:16:38.0000000|FORT BEND HOUSTON||SWFR101|FRIDAY|SW|SWFR-A-01|FRIDAY-A|SW|S|3rd Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/16/2025 10:17:01 AM||NULL|Solid Waste Management 2500140721|20521637-2500140721|12318 COBBLESTONE DR HOUSTON TX 77024|29.7721|-95.5459|Routed - Integrated|2025-04-16 10:16:11.0000000||Restoration Due to Utility Work - 20521637-2500140721 - 12318 COBBLESTONE DR|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 3:17PM|NW|G|490E|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-16 15:17:41.0000000|3064146.0000000000|13844473.0000000000|12318 COBBLESTONE DR|HOUSTON|TX|77024|0952610000005|2025-04-16 15:16:11.0000000|MEMORIAL||||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:16:49||restoration work for water leak in driveway|Public Works 2500140718|2500140718|3326 LAURA KOPPE RD HOUSTON 77093|29.8404|-95.3358|Service Completed|2025-04-16 10:14:33.0000000|Apr 16 2025 2:46PM|Liaison Comm - 2500140718 - 3326 LAURA KOPPE RD|Liaison Comm|5 Working Days|Apr 23 2025 3:22PM|NE|H|454F|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 15:15:05.0000000|3129966.7500000000|13871292.0000000000|3326 LAURA KOPPE RD|HOUSTON||77093|0422280000050|2025-04-16 15:14:33.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||Ref to sr# 2500100664 / Still waiting on container delivery|Container delivery department has been notified. 2500140717|2500140717|DAVIS ST QUITMAN ST HOUSTON TX 77026|29.7835|-95.3427|Routed|2025-04-16 10:13:18.0000000||Trash Dumping or Illegal Dumpsite - 2500140717 - DAVIS ST QUITMAN ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 3:18PM|NE|B|494A|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 15:18:23.0000000|3128451.2900000000|13850521.3300000000|DAVIS ST QUITMAN ST|HOUSTON|TX|77026|0331820000023|2025-04-16 15:13:18.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW||1st Friday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/16/2025||Tires furniture and lumber litter dumped at corner|Solid Waste Management 2500140716|2500140716|12714 SUNSET DUNE DR HOUSTON TX 77082|29.723|-95.6105|Routed|2025-04-16 10:12:07.0000000||Missed Recycling Pickup - 2500140716 - 12714 SUNSET DUNE DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 3:13PM|SW|F|488Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 15:13:31.0000000|3044170.5000000000|13826002.0000000000|12714 SUNSET DUNE DR|HOUSTON|TX|77082|1116760000010|2025-04-16 15:12:07.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Recycling Pickup 4/16/2025 10:13:||NULL|Solid Waste Management 2500140715|2500140715|2143 RIVER VILLAGE DR HOUSTON 77339|30.0615|-95.2165|Routed|2025-04-16 10:11:08.0000000||Administrative Review - 2500140715 - 2143 RIVER VILLAGE DR|Administrative Review|30 Calendar Days|May 16 2025 3:13PM|GNEHSA|E|296Y|Public Works|Customer Account Services|Administrative Review|0|Active|2025-04-16 15:13:15.0000000|3165157.7500000000|13952894.0000000000|2143 RIVER VILLAGE DR|HOUSTON||77339|1085160000015|2025-04-16 15:11:08.0000000|KINGWOOD AREA||||NE|||NE|||NE|CAS AdminReview|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||ACCOUNT# 43275262011 - Customer is requesting service request be expedited. 9958O817-BA-0.625|Public Works 2500140714|2500140714|403 FENN ST HOUSTON 77018|29.8291|-95.4043|Routed|2025-04-16 10:10:40.0000000||SWM Escalation - 2500140714 - 403 FENN ST|SWM Escalation|3 Working Days|Apr 21 2025 3:18PM|NW|H|452M|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 15:11:54.0000000|3108380.2500000000|13866539.0000000000|403 FENN ST|HOUSTON||77018|0571900000027|2025-04-16 15:10:40.0000000|INDEPENDENCE HEIGHTS||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created SWM Escalation 4/16/2025 10:11:54 AM||NEW GARBAGE CONTAINER REQUEST|Solid Waste Management 2500140713|2500140713||29.7584|-95.3698|Routed|2025-04-16 10:10:21.0000000||MYR Correspondence - 2500140713|MYR Correspondence|7 Calendar Days|Apr 23 2025 3:10PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-16 15:10:40.0000000|0|0|||||none|2025-04-16 15:10:21.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||citizen enclosed tribute for George Foreman's Family|Mayor Office 2500140712|2500140712|2143 RIVER VILLAGE DR HOUSTON TX 77339|30.0615|-95.2165|Service Completed|2025-04-16 10:10:08.0000000|Apr 16 2025 10:19AM|Water/Sewer/Drainage Billing - 2500140712 - 2143 RIVER VILLAGE DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 3:10PM|GNEHSA|E|296Y|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-16 15:10:51.0000000|3165157.7500000000|13952894.0000000000|2143 RIVER VILLAGE DR|HOUSTON|TX|77339|1085160000015|2025-04-16 15:10:08.0000000|KINGWOOD AREA||||NE|||NE|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Referred to case 2500140715||ACCOUNT# 43275262011 - Customer is requesting service request be expedited. 9958O817-BA-0.625|Referred to case 2500140715 2500140711|2500140711|8003 ALPINE BEARBERRY DR HOUSTON TX 77016|29.8683|-95.2813|Routed|2025-04-16 10:09:48.0000000||Missed Garbage Pickup - 2500140711 - 8003 ALPINE BEARBERRY DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 3:10PM|NE|B|415T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 15:10:52.0000000|3146907.5000000000|13881991.0000000000|8003 ALPINE BEARBERRY DR|HOUSTON|TX|77016|1468310010003|2025-04-16 15:09:48.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/16/2025 10:10:52||NULL|Solid Waste Management 2500140710|20521634-2500140710|8821 ALMEDA RD HOUSTON TX 77054|29.6779|-95.3934|Routed - Integrated|2025-04-16 10:09:44.0000000||Water Leak - 20521634-2500140710 - 8821 E ALMEDA ST|Water Leak|10 Calendar Days|Apr 26 2025 3:11PM|SW|D|533S|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 15:11:49.0000000|3113645.0000000000|13811598.0000000000|8821 ALMEDA RD|HOUSTON|TX|77054|0421310050009|2025-04-16 15:09:44.0000000|ASTRODOME AREA|HCID #10-A|||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 12:05:08||+++ ADDRESS WARNING +++Entered Address: 8821 E ALMEDA STValidated Address: 8821 ALMEDA RD - Address Id: 1188113+++ ADDRESS WARNING +++font of property close to stop sign|Public Works 2500140709|12696930-2500140709|QUITMAN ST HOUSTON TX 77009|29.7826|-95.3589|Routed - Integrated|2025-04-16 10:09:17.0000000||Traffic Signals - 12696930-2500140709 - QUITMAN ST|Traffic Signals|22 Calendar Days|May 8 2025 3:14PM|NE|H|493D|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-16 15:14:18.0000000|3123115.0800000000|13849956.6100000000|QUITMAN ST|HOUSTON|TX|77009|none|2025-04-16 15:09:17.0000000|NEAR NORTHSIDE|Greater Northside MD|||NE|||NW|||NE||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||The light at quitman and 69 exit is so short no cars can get through enough and it is causing a backlog|Public Works 2500140708|2500140708|202 30TH ST HOUSTON TX 77008|29.8138|-95.3975|Routed|2025-04-16 10:09:08.0000000||Container Repair - 2500140708 - 204 E 30TH ST|Container Repair|10 Calendar Days|Apr 26 2025 3:10PM|NW|H|453N|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 15:10:09.0000000|3110736.2500000000|13860981.0000000000|202 30TH ST|HOUSTON|TX|77008|0211380810003|2025-04-16 15:09:08.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Repair 4/16/2025 10:10:||+++ ADDRESS WARNING +++Entered Address: 204 E 30TH STValidated Address: 202 30TH ST - Address Id: 123602+++ ADDRESS WARNING +++|Solid Waste Management 2500140707|2500140707|3725 FULTON ST HOUSTON TX 77009|29.7936|-95.3642|Routed|2025-04-16 10:08:32.0000000||Poor Drainage - 2500140707 - 3725 FULTON ST|Poor Drainage|15 Calendar Days|May 1 2025 3:10PM|NE|H|453Y|Parks and Recreation|Facilities and Maintenance|Poor Drainage|0|Active|2025-04-16 15:10:37.0000000|3121491.7500000000|13854020.0000000000|3725 FULTON ST|HOUSTON|TX|77009|0400860000021|2025-04-16 15:08:32.0000000|NEAR NORTHSIDE|Greater Northside MD|||NE|||NW|||NE|PR FacilitiesMaint|FULL|15 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Poor Drainage 4/16/2025 10:10:37 AM||drinking green water fountain by play ground/ non stop water leakingCWSR# 221320 - Submitted SR for inspection and repair|Parks and Recreation 2500140706|20521635-2500140706|6311 HEATHERBLOOM DR HOUSTON TX 77085|29.6218|-95.4789|Service Completed|2025-04-16 10:08:28.0000000|Apr 16 2025 3:36PM|Water Leak - 20521635-2500140706 - 6311 HEATHERBLOOM DR|Water Leak|10 Calendar Days|Apr 26 2025 3:11PM|SW|K|571P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 15:11:22.0000000|3087033.0000000000|13790481.0000000000|6311 HEATHERBLOOM DR|HOUSTON|TX|77085|0961390000004|2025-04-16 15:08:28.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW|S|4th Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:35:21 PM - Case # 20521635 -2500140706: An investiga||make contact per request|4/16/2025 3:35:21 PM - Case # 20521635 -2500140706: An investigation has been completed and a leak was not found at this location. 2500140705|2500140705|7415 PICKETT ORCHARD DR HOUSTON TX 77016|29.8694|-95.2936|Routed|2025-04-16 10:07:58.0000000||Missed Garbage Pickup - 2500140705 - 7415 PICKETT ORCHARD DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 3:11PM|NE|B|415S|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 15:11:20.0000000|3143003.2500000000|13882287.0000000000|7415 PICKETT ORCHARD DR|HOUSTON|TX|77016|1303280010002|2025-04-16 15:07:58.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Garbage Pickup 4/16/2025 10:11:20||7415 pickett orchard dr No issues reported via Rubicon|Solid Waste Management 2500140704|2500140704|13347 HIGH STAR DR HOUSTON TX 77083|29.7108|-95.6195|Routed|2025-04-16 10:07:42.0000000||MAO General - 2500140704 - 13347 HIGH STAR DR|MAO General|14 Working Days|May 6 2025 3:07PM|SW|F|528G|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-16 15:07:42.0000000|3041424.7500000000|13821486.0000000000|13347 HIGH STAR DR|HOUSTON|TX|77083|1095580000014|2025-04-16 15:07:42.0000000|ALIEF||SWMO111|MONDAY|SW|SWMO-A-06|MONDAY-A|SW|S|1st Thursday|SW|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Veronica Hernandez created MAO General 4/16/2025 10:07:46 AM||Wanted an update on the vacant home that is unsecured.|Neighborhoods 2500140703|307165-2500140703|2601 HARDY ST HOUSTON TX 77009|29.7848|-95.3522|Routed - Integrated|2025-04-16 10:07:07.0000000||Nuisance On Property - 307165-2500140703 - 2601 Hardy St|Nuisance On Property|180 Working Days|Jan 6 2026 4:07PM|NE|H|493D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 15:07:07.0000000|3125394.0000000000|13850961.0000000000|2601 HARDY ST|HOUSTON|TX|77009|0310010000010|2025-04-16 15:07:07.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||There is a porta potty in the backyard of these people and it smells really bad like urine and feces. They use this as their restroom. They appear to be living in someone's garage.|Neighborhoods 2500140702|2500140702|3118 WHITE BLOSSOM LN HOUSTON TX 77338|30.0076|-95.2261|Routed|2025-04-16 10:07:06.0000000||HPW Escalation - 2500140702 - 3118 WHITE BLOSSOM LN|HPW Escalation|3 Working Days|Apr 21 2025 3:16PM|GNEHSA|E|336U|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-16 15:09:36.0000000|3162767.0000000000|13933174.0000000000|3118 WHITE BLOSSOM LN|HOUSTON|TX|77338|1025930000016|2025-04-16 15:07:06.0000000|LAKE HOUSTON||NETU120|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE|HPW CustomerEscalation|FULL|3 Working Days|Email|2025-04-20 11:15:04.1430000|WEB Citizen concern has been forwarded to CMS contractor group||Correct address: 3118 White Blossom Dr Houston TxSorry but this case needs to remain open until the City of Houston backfills the 6 feet x 2 feet hole that was created as a result of opening the side release of the fire hydrant instead of the front side|Public Works 2500140701|2500140701|6018 CERRITOS DR HOUSTON 77035|29.6522|-95.4967|Service Completed|2025-04-16 10:06:10.0000000|Apr 16 2025 11:17AM|HPW Escalation - 2500140701 - 6018 CERRITOS DR|HPW Escalation|3 Working Days|Apr 21 2025 3:15PM|SW|K|570D|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-16 15:08:04.0000000|3081049.2500000000|13801342.0000000000|6018 CERRITOS DR|HOUSTON||77035|0935710000009|2025-04-16 15:06:10.0000000|WESTBURY||SWTH108|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|2nd Thursday|SW|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Made customer contact repair will be scheduled||NULL|Made customer contact repair will be scheduled 2500140699|20521632-2500140699|8531 CONCORD ST HOUSTON TX 77017|29.6975|-95.269|Service Completed|2025-04-16 10:05:00.0000000|Apr 16 2025 12:12PM|Water Service - 20521632-2500140699 - 8531 CONCORD ST|Water Service|2 Calendar Days|Apr 18 2025 3:05PM|SE|I|535L|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:05:55.0000000|3152781.5000000000|13820050.0000000000|8531 CONCORD ST|HOUSTON|TX|77017|0751710040013|2025-04-16 15:05:00.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:12:08 PM - Case # 20521632 -2500140699: Dear Custom||Please make contact with Mr. Sanchez at xxx-xxx-xxxx .Water Leak - 20514397-2500102389 - 8531 CONCORD ST -3/18/2025|4/16/2025 12:12:08 PM - Case # 20521632 -2500140699: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140698|307164-2500140698|7738 GREENSWARTH LN HOUSTON TX 77075|29.615|-95.2836|Routed - Integrated|2025-04-16 10:04:19.0000000||Nuisance On Property - 307164-2500140698 - 7738 GREENSWARTH LN|Nuisance On Property|180 Working Days|Jan 6 2026 4:06PM|SE|D|575S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 15:06:04.0000000|3149121.5000000000|13789923.0000000000|7738 GREENSWARTH LN|HOUSTON|TX|77075|0941940000007|2025-04-16 15:04:19.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Nuisance On Property 4/16/2025 10||possible construction inside dwelling|Neighborhoods 2500140697|2500140697|405 DURHAM DR HOUSTON TX 77007|29.7662|-95.4102|Routed|2025-04-16 10:03:40.0000000||PW CIP Project - 2500140697 - 405 DURHAM DR|PW CIP Project|5 Working Days|Apr 23 2025 3:10PM|NW|C|492M|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-16 15:03:40.0000000|3107215.5000000000|13843592.0000000000|405 DURHAM DR|HOUSTON|TX|77007|none|2025-04-16 15:03:40.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE|CP CapitalProject|FULL|5 Working Days|Email|2025-04-20 11:15:04.1430000|WEB Fri 4/18/2025 10:41 AM: Email Response from TIRZ 5 Project||Per caller Geoffrey Furey xxx-xxx-xxxx state past storm sewer rehab project certain sections of concrete sidewalk removed but never put back after finishing project|Public Works 2500140696|20521633-2500140696|2706 HITCHCOCK ST HOUSTON TX 77093|29.8556|-95.3427|Service Completed|2025-04-16 10:02:47.0000000|Apr 16 2025 10:50AM|Water Leak - 20521633-2500140696 - 2706 HITCHCOCK ST|Water Leak|10 Calendar Days|Apr 26 2025 3:06PM|NE|H|454A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 15:06:35.0000000|3127610.0000000000|13876752.0000000000|2706 HITCHCOCK ST|HOUSTON|TX|77093|0771550000002|2025-04-16 15:02:47.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO104|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:49:31 AM - Case # 20521633 -2500140696: An investig||caller states there is a leak in the ditch between her house and the neighbor's house and has a bad smell|4/16/2025 10:49:31 AM - Case # 20521633 -2500140696: An investigation has been completed and a leak was not found at this location. 2500140695|221228-2500140695|6643 WANITA PL HOUSTON TX 77007|29.7752|-95.4296|Routed - Integrated|2025-04-16 10:01:30.0000000||Tree Removal - 221228-2500140695 - 6643 WANITA PL|Tree Removal|51 Calendar Days|Jun 6 2025 3:02PM|NW|C|492F|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-16 15:02:48.0000000|3100984.5000000000|13846705.0000000000|6643 WANITA PL|HOUSTON|TX|77007|1327630010002|2025-04-16 15:01:30.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE||FULL|51 Calendar Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Tree Removal 4/16/2025 10:02:48 AM||Trees between Memorial Park and Camp LoganPer the Citizen: pictures under the attachment and located in the back of the home at the easement. Hi there There are two large trees on the land between memorial park and our property (6643 Wanita Place Houston|Parks and Recreation 2500140693|2500140693|2431 CRITTENDEN ST HOUSTON TX 77026|29.8127|-95.3476|Service Completed|2025-04-16 10:00:42.0000000|Apr 18 2025 6:52AM|Missed Garbage Pickup - 2500140693 - 2431 CRITTENDEN ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 3:05PM|NE|H|454N|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 15:05:36.0000000|3126555.7500000000|13861132.0000000000|2431 CRITTENDEN ST|HOUSTON|TX|77026|0700520030008|2025-04-16 15:00:42.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-07|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|per 4103 nothing out called no answer||atten.. urgent caller is very upset/caller has 4 weeks of trash out and 1 trash can full driver will not service it's not her fault they skipped her caller still waiting for service caller said she wants supervisor to make contact asap ref to old sr# 2500|per 4103 nothing out called no answer 2500140692|2500140692|4026 MERRICK ST HOUSTON TX 77025|29.6972|-95.4416|Reclassified|2025-04-16 10:00:27.0000000||Water Leak - 2500140692 - 4026 MERRICK ST|Water Leak|10 Calendar Days|Apr 28 2025 3:42PM|SW|C|532J|Public Works|Houston Water|Water Leak|0|Active|2025-04-18 15:42:22.0000000|3098039.0000000000|13818222.0000000000|4026 MERRICK ST|HOUSTON|TX|77025|0730040260033|2025-04-16 15:00:27.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE|S|3rd Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Water Meter to Water Leak Releak||Insists contact be made|Public Works 2500140691|20521628-2500140691|4731 CROKER RIDGE RD HOUSTON TX 77053|29.5938|-95.4523|Service Completed|2025-04-16 10:00:17.0000000|Apr 16 2025 1:28PM|Water Leak - 20521628-2500140691 - 4731 CROKER RIDGE RD|Water Leak|10 Calendar Days|Apr 26 2025 3:01PM|SW|K|571Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 15:01:48.0000000|3095790.5000000000|13780550.0000000000|4731 CROKER RIDGE RD|HOUSTON|TX|77053|6250020180900907|2025-04-16 15:00:17.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:27:57 PM - Case # 20521628 -2500140691: An investiga||Water leak|4/16/2025 1:27:57 PM - Case # 20521628 -2500140691: An investigation has been completed and a leak was not found at this location. 2500140690|2500140690|5743 COLLINS RD HOUSTON 77016|29.8894|-95.3047|Routed|2025-04-16 10:00:10.0000000||SWM Escalation - 2500140690 - 5743 COLLINS RD|SWM Escalation|3 Working Days|Apr 21 2025 3:08PM|NE|B|414R|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 15:01:59.0000000|3139258.2500000000|13889425.0000000000|5743 COLLINS RD|HOUSTON||77016|0270070090014|2025-04-16 15:00:10.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/16/2025 10:01:59 AM||NULL|Solid Waste Management 2500140689|2500140689|6719 W MONTGOMERY RD HOUSTON TX 77091|29.8575|-95.4221|Routed|2025-04-16 09:59:59.0000000||MAO General - 2500140689 - 6719 W MONTGOMERY RD|MAO General|14 Working Days|May 6 2025 3:00PM|NW|B|412Y|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-16 15:00:04.0000000|3102427.5000000000|13876674.0000000000|6719 W MONTGOMERY RD|HOUSTON|TX|77091|0162780030002|2025-04-16 14:59:59.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|DON MAO|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|none||Received an email asking again for clarification on who enforces the yard parking violations. Email stated he was in a PIP meeting last night and DRT stated it was not HPD and that it was DON.|Neighborhoods 2500140688|20521629-2500140688|6103 IRONSIDE TURN DR HOUSTON TX 77053|29.5985|-95.4756|Service Completed|2025-04-16 09:59:55.0000000|Apr 16 2025 2:22PM|Water Service - 20521629-2500140688 - 6103 IRONSIDE TURN DR|Water Service|2 Calendar Days|Apr 18 2025 3:01PM|SW|K|571X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 15:01:45.0000000|3088329.2500000000|13782009.0000000000|6103 IRONSIDE TURN DR|HOUSTON|TX|77053|6200010091400907|2025-04-16 14:59:55.0000000|FORT BEND HOUSTON||SWFR123B|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:21:10 PM - Case # 20521629 -2500140688: All investig||out of water since 2am|4/16/2025 2:21:10 PM - Case # 20521629 -2500140688: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140686|2500140686|5724 MAXIE ST HOUSTON TX 77007|29.7742|-95.4201|Routed|2025-04-16 09:57:37.0000000||PW CIP Project - 2500140686 - 5724 MAXIE ST|PW CIP Project|5 Working Days|Apr 23 2025 3:04PM|NW|C|492G|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-16 14:57:37.0000000|3104005.0000000000|13846408.0000000000|5724 MAXIE ST|HOUSTON|TX|77007|0300490020036|2025-04-16 14:57:37.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|CP CapitalProject|FULL|5 Working Days|Email|2025-04-20 11:15:04.1430000|WEB Thu 4/17/2025 2:17 PM: Email Sent To TDO Project Team for||Per citizen D`ann Fleming xxx-xxx-xxxx states contractor related ongoing storm sewer rehab project in area found a number of sidewalks and driveways to have been removed can someone make customer contact to discuss ETA for restoration.|Public Works 2500140685|12696926-2500140685|9845 MEMORIAL DR HOUSTON TX 77024|29.7757|-95.4776|Service Completed|2025-04-16 09:57:36.0000000|Apr 16 2025 1:13PM|Street Hazard - 12696926-2500140685 - 9845 MEMORIAL DR|Street Hazard|10 Calendar Days|Apr 26 2025 2:58PM|NW|A|491F|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 14:58:25.0000000|3085748.7500000000|13846422.0000000000|9845 MEMORIAL DR|HOUSTON|TX|77024|0450890010027|2025-04-16 14:57:36.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||manhole cover upside down|Resolution :08. Maintenance repair has been completedClose Comments :No Comment is written 2500140684|12696927-2500140684|1322 TRAVIS ST HOUSTON TX 77002|29.7544|-95.3682|Routed - Integrated|2025-04-16 09:57:14.0000000||Traffic Signal Maintenance - 12696927-2500140684 - 900 clay street|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 2:59PM|NW|I|493Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-16 14:59:47.0000000|3120635.0000000000|13839910.0000000000|1322 TRAVIS ST|HOUSTON|TX|77002|0020170000014|2025-04-16 14:57:14.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Traffic Signal Maintenance 4/16/2025 9:5||+++ ADDRESS WARNING +++Entered Address: 900 clay streetValidated Address: 1322 TRAVIS ST - Address Id: 593+++ ADDRESS WARNING +++Caller states red light is completely out|Public Works 2500140683|2500140683|521 W 8TH ST HOUSTON TX 77007|29.7853|-95.4031|Routed|2025-04-16 09:57:00.0000000||Missed Yard Waste Pickup - 2500140683 - 521 W 8TH ST|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 3:02PM|NW|C|492D|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 15:02:02.0000000|3109262.7000000000|13850632.8700000000|521 W 8TH ST|HOUSTON|TX|77007|0202380000019|2025-04-16 14:57:00.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/16/2025 10:02:02||My yard waste which was contained in compostable paper bags was not picked up. My tree waste was not picked up.|Solid Waste Management 2500140682|12696928-2500140682|915 W 15TH ST HOUSTON TX 77008|29.7979|-95.4076|Routed - Integrated|2025-04-16 09:56:48.0000000||Street Condition - 12696928-2500140682 - LAWRENCE ST W 15TH ST|Street Condition|30 Calendar Days|May 16 2025 2:58PM|NW|C|452Z|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 14:58:26.0000000|3107741.5000000000|13855232.0000000000|915 W 15TH ST|HOUSTON|TX|77008|0391140000488|2025-04-16 14:56:48.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:49:34||+++ ADDRESS WARNING +++Entered Address: LAWRENCE ST W 15TH STValidated Address: 915 W 15TH ST - Address Id: 56008+++ ADDRESS WARNING +++street is erroding|Public Works 2500140680|20521627-2500140680|7307 TREEWATER DR HOUSTON TX 77072|29.6975|-95.6013|Service Completed|2025-04-16 09:55:46.0000000|Apr 16 2025 2:18PM|Water Service - 20521627-2500140680 - 7307 TREEWATER DR|Water Service|2 Calendar Days|Apr 18 2025 2:56PM|SW|F|528M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 14:56:24.0000000|3047349.2500000000|13816845.0000000000|7307 TREEWATER DR|HOUSTON|TX|77072|1117510000001|2025-04-16 14:55:46.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:16:53 PM - Case # 20521627 -2500140680: Dear Custome||528M|4/16/2025 2:16:53 PM - Case # 20521627 -2500140680: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140679|12696924-2500140679|3403 HURLEY ST HOUSTON TX 77093|29.8463|-95.3349|Routed - Integrated|2025-04-16 09:55:36.0000000||Street Hazard - 12696924-2500140679 - HURLEY ST RAMIN ST|Street Hazard|10 Calendar Days|Apr 26 2025 2:57PM|NE|H|454B|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-16 14:57:09.0000000|3130249.2500000000|13873562.0000000000|3403 HURLEY ST|HOUSTON|TX|77093|0660410050172|2025-04-16 14:55:36.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 12:49:33||+++ ADDRESS WARNING +++Entered Address: HURLEY ST RAMIN STValidated Address: 3403 HURLEY ST - Address Id: 572876+++ ADDRESS WARNING +++very large pothole|Public Works 2500140678|2500140678|6335 DEIRDRE ANNE DR HOUSTON TX 77088|29.8729|-95.4887|Citation issued|2025-04-16 09:55:23.0000000|Apr 18 2025 3:51PM|Heavy Trash Code Violation - 2500140678 - 6335 deirdre anne drive|Heavy Trash Code Violation|25 Working Days|May 21 2025 3:06PM|NW|A|411S|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 14:59:37.0000000|3081159.2500000000|13881650.0000000000|6335 DEIRDRE ANNE DR|HOUSTON|TX|77088|1023160000330|2025-04-16 14:55:23.0000000|GREATER INWOOD|Near Northwest MD|NWTU123|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Not Applicable|2025-04-20 11:15:04.1430000|Violation remain||+++ ADDRESS WARNING +++Entered Address: 6335 deirdre anne driveValidated Address: 6335 DEIRDRE ANNE DR - Address Id: 569908+++ ADDRESS WARNING +++Containers over flow on drive way. Refer to Sr# 2500134643.|Violation remain 2500140677|2500140677|3203 VILLAGE PARK DR HOUSTON TX 77339|30.0631|-95.192|Routed|2025-04-16 09:54:58.0000000||Parking Violation - 2500140677 - 3203 VILLAGE PARK DR|Parking Violation|19 Calendar Days|May 5 2025 2:57PM|GNEHSA|E|297W|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 14:57:54.0000000|3172902.0000000000|13953710.0000000000|3203 VILLAGE PARK DR|HOUSTON|TX|77339|1135460000017|2025-04-16 14:54:58.0000000|KINGWOOD AREA||||NE|||NE|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Natalie Cabrera created Parking Violation 4/16/2025 9:57:54 AM||BLACK CHEVY HAS NOT MOVED WITHIN 3 WEEKS- ONGOING ISSUE.|Parking Management 2500140676|2500140676|6705 MOBUD DR HOUSTON TX 77074|29.7023|-95.4999|Routed|2025-04-16 09:53:52.0000000||Container Replacement - 2500140676 - 6705 MOBUD DR|Container Replacement|10 Calendar Days|Apr 26 2025 2:55PM|SW|J|530H|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 14:55:05.0000000|3079457.5000000000|13819524.0000000000|6705 MOBUD DR|HOUSTON|TX|77074|0834080000019|2025-04-16 14:53:52.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Container Replacement 4/16/2025 9:55:05 A||6705 MOBUD DR183130212164|Solid Waste Management 2500140675|12696925-2500140675|3403 HURLEY ST HOUSTON TX 77093|29.8463|-95.3349|Service Completed|2025-04-16 09:53:51.0000000|Apr 17 2025 6:17PM|Street Condition - 12696925-2500140675 - HURLEY ST RAMIN ST|Street Condition|30 Calendar Days|May 16 2025 2:55PM|NE|H|454B|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 14:55:28.0000000|3130249.2500000000|13873562.0000000000|3403 HURLEY ST|HOUSTON|TX|77093|0660410050172|2025-04-16 14:53:51.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: HURLEY ST RAMIN STValidated Address: 3403 HURLEY ST - Address Id: 572876+++ ADDRESS WARNING +++2 feet deep and very large|Resolution :52. Large Pothole CompletedClose Comments :Repair completed. 2500140673|12696929-2500140673|5215 CAMPBELL RD HOUSTON TX 77041|29.8456|-95.5326|Service Completed|2025-04-16 09:53:16.0000000|Apr 17 2025 11:49AM|Pothole - 12696929-2500140673 - 5215 CAMPBELL RD|Pothole|EOD Next Business Day|Apr 17 2025 9:00AM|NW|A|450B|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-16 14:58:20.0000000|3067563.5800000000|13871311.4000000000|5215 CAMPBELL RD|HOUSTON|TX|77041|1148090000006|2025-04-16 14:53:16.0000000|CARVERDALE|Spring Branch MD|||NW|||NW|||NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||5215 Campbell Rd|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500140671|2500140671|9707 S GESSNER RD HOUSTON TX 77071|29.6746|-95.5275|Routed|2025-04-16 09:52:49.0000000||Health Code - 2500140671 - 9707 S GESSNER RD|Health Code|55 Calendar Days|Jun 10 2025 2:55PM|SW|J|530T|Health|Environmental Health|Health Code|0|Active|2025-04-16 14:55:12.0000000|3071027.5000000000|13809191.0000000000|9707 S GESSNER RD|HOUSTON|TX|77071|0410900000179|2025-04-16 14:52:49.0000000|BRAEBURN||||SW|||SW|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Health Code 4/16/2025 9:55:12 AM||NULL|Health 2500140670|2500140670|1014 W 22ND ST HOUSTON TX 77008|29.8055|-95.4168|Routed|2025-04-16 09:52:40.0000000||Container Replacement - 2500140670 - 1014 W 22ND ST|Container Replacement|10 Calendar Days|Apr 26 2025 2:53PM|NW|C|452U|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 14:53:49.0000000|3104699.7500000000|13857816.0000000000|1014 W 22ND ST|HOUSTON|TX|77008|1361580010002|2025-04-16 14:52:40.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|Doris Trotter created Container Replacement 4/16/2025 9:53:49 A||4th request. citizen states damages are on the back of the container. pls revisit.|Solid Waste Management 2500140668|2500140668|2210 MID LN HOUSTON TX 77027|29.7448|-95.45|Routed|2025-04-16 09:51:55.0000000||Missed Garbage Pickup - 2500140668 - 2210 MID LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:53PM|SW|G|491V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 14:53:23.0000000|3094829.2500000000|13835437.0000000000|2210 MID LN|HOUSTON|TX|77027|1278190000001|2025-04-16 14:51:55.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Garbage Pickup 4/16/2025 9:53:2||2210 MID LNMissed Garbage Pickup - 2500138022 - 2210 MID LN closed and not serviced|Solid Waste Management 2500140667|12696923-2500140667|14604 ALDINE WESTFIELD RD UNINCORPORATED TX 77039|29.928|-95.3558|Service Completed|2025-04-16 09:50:35.0000000|Apr 17 2025 1:45PM|Pothole - 12696923-2500140667 - 14635 Aldine Westfield Rd|Pothole|EOD Next Business Day|Apr 17 2025 9:00AM|NE||373Z|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-16 14:50:35.0000000|3122657.7500000000|13902967.0000000000|14604 ALDINE WESTFIELD RD|UNINCORPORATED|TX|77039|0250440000066|2025-04-16 14:50:35.0000000||Aldine PID||||||||||||EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS Warning +++Entered Address: 14635 Aldine Westfield RdValidated Address: 14604 ALDINE WESTFIELD RD - Address Id: 217743+++ ADDRESS Warning +++Huge pot hole heading South on Aldine Westfield|Resolution :52. Large Pothole CompletedClose Comments :Repairs completed 2500140666|2500140666|7704 AVENUE J HOUSTON TX 77012|29.7372|-95.2854|Routed|2025-04-16 09:49:55.0000000||Missed Recycling Pickup - 2500140666 - 7704 AVENUE J|Missed Recycling Pickup|4 Working Days|Apr 22 2025 2:50PM|NE|I|495S|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 14:50:29.0000000|3147123.7500000000|13834292.0000000000|7704 AVENUE J|HOUSTON|TX|77012|0251630000027|2025-04-16 14:49:55.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-01|MONDAY-A|SE|S|1st Thursday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Recycling Pickup 4/16/2025 9:50:29 AM||NULL|Solid Waste Management 2500140664|2500140664|2505 PRIEST DR HOUSTON TX 77093|29.8538|-95.3462|Service Completed|2025-04-16 09:49:35.0000000|Apr 16 2025 1:25PM|Missed Heavy Trash Pickup - 2500140664 - 2505 PRIEST DR|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 2:57PM|NE|H|454A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-16 14:50:09.0000000|3126511.0000000000|13876084.0000000000|2505 PRIEST DR|HOUSTON|TX|77093|0834680000002|2025-04-16 14:49:35.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO104|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes:||NULL|Completed by Donald Brown. Notes: 2500140663|20521630-2500140663|105 SABINE ST HOUSTON TX 77007|29.7631|-95.3757|Service Completed|2025-04-16 09:49:27.0000000|Apr 16 2025 2:23PM|Water Service - 20521630-2500140663 - 105 SABINE ST|Water Service|2 Calendar Days|Apr 18 2025 2:50PM|NW|H|493K|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 14:50:19.0000000|3118197.0000000000|13842830.0000000000|105 SABINE ST|HOUSTON|TX|77007|0052210000001|2025-04-16 14:49:27.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:22:26 PM - Case # 20521630 -2500140663: Dear Custome||1803 Memorial 77007 493K 105 Sabine St 77007 493K|4/16/2025 2:22:26 PM - Case # 20521630 -2500140663: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140662|2500140662|12726 TRAIL HOLLOW DR HOUSTON TX 77024|29.7803|-95.5576|Routed|2025-04-16 09:48:54.0000000||Recycling Cart Replace - 2500140662 - 12726 TRAIL HOLLOW DR|Recycling Cart Replace|14 Calendar Days|Apr 30 2025 2:49PM|NW|G|489D|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-16 14:49:52.0000000|3060329.5000000000|13847335.0000000000|12726 TRAIL HOLLOW DR|HOUSTON|TX|77024|0981750000055|2025-04-16 14:48:54.0000000|MEMORIAL||NWMO103|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Recycling Cart Replace 4/16/2025 9:49:52 AM||truck broke container|Solid Waste Management 2500140661|2500140661|10202 FORUM PARK DR HOUSTON TX 77036|29.6695|-95.5552|Service Completed|2025-04-16 09:48:52.0000000|Apr 16 2025 10:15AM|MultiFamily Habitability Violation - 2500140661 - 10202 FORUM PARK DR|MultiFamily Habitability Violation|7 Calendar Days|Apr 23 2025 2:55PM|SW|J|529V|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-16 14:55:01.0000000|3062281.7500000000|13807084.0000000000|10202 FORUM PARK DR|HOUSTON|TX|77036|1142810010001|2025-04-16 14:48:52.0000000|WESTWOOD||||SW|||SW|||SW|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|This is not a multifamily property and cannot be investigated by||CITIZEN STATES LOT OF LOOSE ELECTRICAL WIRES HANGNG COMING FROMTHE BREAKER BOX AND IT IS NOT A SAFETY ISSUES|This is not a multifamily property and cannot be investigated by Multifamily Habitability Violation. Make 311 complaint with Dept of Neighborhood 2500140660|2500140660|7704 AVENUE J HOUSTON TX 77012|29.7372|-95.2854|Service Completed|2025-04-16 09:48:46.0000000|Apr 17 2025 8:03AM|Missed Garbage Pickup - 2500140660 - 7704 AVENUE J|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:49PM|NE|I|495S|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:49:47.0000000|3147123.7500000000|13834292.0000000000|7704 AVENUE J|HOUSTON|TX|77012|0251630000027|2025-04-16 14:48:46.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-01|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500140658|2500140658|4119 PLACID ST HOUSTON TX 77022|29.8248|-95.3819|Routed|2025-04-16 09:48:40.0000000||Missed Heavy Trash Pickup - 2500140658 - 4119 PLACID ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 2:56PM|NW|H|453K|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 14:49:20.0000000|3115550.5000000000|13865200.0000000000|4119 PLACID ST|HOUSTON|TX|77022|0431590040346|2025-04-16 14:48:40.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Heavy Trash Pickup 4/16/2025 9:49||heavy trash from previous week. neighbors are adding trash to the pile|Solid Waste Management 2500140657|2500140657|2519 AVENUE OF OAKS ST HOUSTON TX 77026|29.8123|-95.3461|Routed|2025-04-16 09:48:38.0000000||Add a Can - 2500140657 - 2519 AVENUE OF OAKS ST|Add a Can|14 Calendar Days|Apr 30 2025 2:50PM|NE|H|454S|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-16 14:50:01.0000000|3127030.2500000000|13860995.0000000000|2519 AVENUE OF OAKS ST|HOUSTON|TX|77026|0700510160013|2025-04-16 14:48:38.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-07|MONDAY-B|NE|S|2nd Friday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||sticker included|Solid Waste Management 2500140656|20521631-2500140656|105 SABINE ST HOUSTON TX 77019|29.7636|-95.3755|Service Completed|2025-04-16 09:48:25.0000000|Apr 16 2025 2:24PM|Water Service - 20521631-2500140656 - 1803 MEMORIAL DR|Water Service|2 Calendar Days|Apr 18 2025 2:49PM|NW|H|493K|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 14:49:20.0000000|3118197.0000000000|13842830.0000000000|105 SABINE ST|HOUSTON|TX|77019|0052210000001|2025-04-16 14:48:25.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:24:36 PM - Case # 20521631 -2500140656: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 1803 MEMORIAL DRValidated Address: 105 SABINE ST - Address Id: 3194624+++ ADDRESS WARNING +++1803 Memorial 77007 493K 105 Sabine St 77007 493K|4/16/2025 2:24:36 PM - Case # 20521631 -2500140656: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140655|2500140655|18155 S PARK VIEW DR HOUSTON 77084|29.7934|-95.6932|Service Completed - Further Actions|2025-04-16 09:48:05.0000000|Apr 17 2025 8:37AM|HPW Escalation - 2500140655 - 18200 S PARK VIEW DR|HPW Escalation|3 Working Days|Apr 21 2025 2:55PM|NW|A|447W|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-16 14:48:30.0000000|3017256.5000000000|13850762.0000000000|18155 S PARK VIEW DR|HOUSTON||77084|1158980000016|2025-04-16 14:48:05.0000000|ADDICKS PARK TEN||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|04.17.2025 Drainage Section Update: PUBLIC WORKS MAINTENANCE SEC||+++ ADDRESS WARNING +++Entered Address: 18200 S PARK VIEW DRValidated Address: 18155 S PARK VIEW DR - Address Id: 2090356+++ ADDRESS WARNING +++Please make cc. There is a culvert with a hole in it under the pedestrian bridge that needs to be repaired. Call|04.17.2025 Drainage Section Update: PUBLIC WORKS MAINTENANCE SECTION CHIEF - I reached out three times to the citizen with no answer. The phone is going to voicemail so I will send a message through his email address this morning. I spoke with Elroyal Mor 2500140654|2500140654|7046 TRIOLA LN HOUSTON TX 77074|29.6983|-95.5089|Service Completed|2025-04-16 09:46:33.0000000|Apr 17 2025 6:37AM|Missed Garbage Pickup - 2500140654 - 7046 TRIOLA LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:47PM|SW|J|530M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:47:23.0000000|3076674.0000000000|13817990.0000000000|7046 TRIOLA LN|HOUSTON|TX|77074|0882440000019|2025-04-16 14:46:33.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||NULL|Driver Robinson serviced area on 4/16/25 2500140653|20521625-2500140653|11731 DANDY PARK CT HOUSTON TX 77047|29.6264|-95.3999|Routed - Integrated|2025-04-16 09:46:18.0000000||Water Leak - 20521625-2500140653 - 11731 DANDY PARK CT|Water Leak|10 Calendar Days|Apr 26 2025 2:47PM|SW|D|572R|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 14:47:40.0000000|3112050.2500000000|13792895.0000000000|11731 DANDY PARK CT|HOUSTON|TX|77047|1275010010022|2025-04-16 14:46:18.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 07:42:39||11731 dandy park court bubbling at the ROW Stated to be closer to street|Public Works 2500140652|2500140652|7610 CADDO RD HOUSTON TX 77016|29.8571|-95.291|Routed|2025-04-16 09:45:50.0000000||Container Replacement - 2500140652 - 7610 CADDO RD|Container Replacement|10 Calendar Days|Apr 26 2025 2:47PM|NE|B|415W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 14:47:02.0000000|3143984.2500000000|13877824.0000000000|7610 CADDO RD|HOUSTON|TX|77016|0824780000036|2025-04-16 14:45:50.0000000|EAST LITTLE YORK / HOMESTEAD||NETU112|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Replacement 4/16/2025 9:47:02||please retrieve can|Solid Waste Management 2500140651|12696920-2500140651|4700 WENDA ST HOUSTON TX 77033|29.6521|-95.3529|Service Completed|2025-04-16 09:45:50.0000000|Apr 17 2025 9:53AM|Drainage - 12696920-2500140651 - 4700 WENDA ST|Drainage|30 Calendar Days|May 16 2025 2:47PM|SE|D|573D|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-16 14:47:07.0000000|3126703.7500000000|13802708.0000000000|4700 WENDA ST|HOUSTON|TX|77033|1220790000001|2025-04-16 14:45:50.0000000|SUNNYSIDE|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||standing water|Resolution :07. Investigation / Inspection completedClose Comments :Investigation complete. 2500140650|2500140650|2019 CANDLELIGHT PLACE DR HOUSTON TX 77018|29.8388|-95.4496|Service Completed - Further Actions|2025-04-16 09:45:35.0000000|Apr 18 2025 9:03AM|Missed Garbage Pickup - 2500140650 - 2019 CANDLELIGHT PLACE DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:47PM|NW|C|451H|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:47:39.0000000|3093932.7500000000|13869609.0000000000|2019 CANDLELIGHT PLACE DR|HOUSTON|TX|77018|1166220020013|2025-04-16 14:45:35.0000000|CENTRAL NORTHWEST||NWTU109|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|can not out per TW 4/17/25||missed garbage pick up 2019 Candlelight place Dr|can not out per TW 4/17/25 2500140649|2500140649|7906 GULFTON ST HOUSTON TX 77036|29.7161|-95.5245|Routed|2025-04-16 09:45:35.0000000||Heavy Trash Code Violation - 2500140649 - 7906 GULFTON ST|Heavy Trash Code Violation|25 Working Days|May 21 2025 2:54PM|SW|J|530B|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 14:47:48.0000000|3071521.2500000000|13824315.0000000000|7906 GULFTON ST|HOUSTON|TX|77036|0931360000016|2025-04-16 14:45:35.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB Mattresses placed at the curb||ht violation junk waste taken out after pickup and to early for june junk month / lots bags and mattresses|Solid Waste Management 2500140648|20521626-2500140648|1446 TARBERRY RD HOUSTON TX 77088|29.8836|-95.424|Service Completed|2025-04-16 09:45:13.0000000|Apr 16 2025 3:51PM|Water Main Valve - 20521626-2500140648 - 1446 TARBERRY RD|Water Main Valve|5 Calendar Days|Apr 21 2025 2:48PM|NW|B|412Q|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 14:48:42.0000000|3101557.5000000000|13886150.0000000000|1446 TARBERRY RD|HOUSTON|TX|77088|1020570000311|2025-04-16 14:45:13.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:50:42 PM - Case # 20521626 -2500140648: All investig||NO LEAK please cut valve offCaller has a gas leak and was advised by Centerpoint that they need to cut water off. Second report. - please cut valve off.1446 Tarberry|4/16/2025 3:50:42 PM - Case # 20521626 -2500140648: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140647|2500140647|2503 MCKEE ST HOUSTON TX 77009|29.7845|-95.3526|Routed|2025-04-16 09:44:53.0000000||Container Replacement - 2500140647 - 2503 MCKEE ST|Container Replacement|10 Calendar Days|Apr 26 2025 2:46PM|NE|H|493D|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 14:46:56.0000000|3125287.5000000000|13850837.0000000000|2503 MCKEE ST|HOUSTON|TX|77009|0230390000011|2025-04-16 14:44:53.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500140646|20521663-2500140646|13211 FOXLEIGH CT HOUSTON TX 77049|29.8159|-95.2135|Service Completed|2025-04-16 09:44:20.0000000|Apr 17 2025 4:20PM|Water Main Valve - 20521663-2500140646 - 13211 Foxleigh Ct|Water Main Valve|5 Calendar Days|Apr 21 2025 4:08PM|NE|I|456Q|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 16:08:52.0000000|3169010.7500000000|13863643.0000000000|13211 FOXLEIGH CT|HOUSTON|TX|77049|1149330180010|2025-04-16 14:44:20.0000000|HUNTERWOOD||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|5 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/17/2025 4:20:37 PM - Case # 20521663 -2500140646: All investig||Blow Off valve needs repair wheel valve missing to open and flushnone|4/17/2025 4:20:37 PM - Case # 20521663 -2500140646: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140643|12696919-2500140643|6302 W 34TH ST HOUSTON TX 77092|29.8193|-95.4814|Service Completed|2025-04-16 09:42:22.0000000|Apr 17 2025 10:37AM|Pothole - 12696919-2500140643 - 6300 W 34TH ST|Pothole|EOD Next Business Day|Apr 17 2025 9:00AM|NW|A|451P|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-16 14:44:28.0000000|3083879.5000000000|13862226.0000000000|6302 W 34TH ST|HOUSTON|TX|77092|0590030190010|2025-04-16 14:42:22.0000000|SPRING BRANCH EAST||NWFR112|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: 6300 W 34TH STValidated Address: 6302 W 34TH ST - Address Id: 946884+++ ADDRESS WARNING +++|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard 2500140642|2500140642|12719 PEBBLEBROOK DR HOUSTON 77024|29.773|-95.5572|Routed|2025-04-16 09:42:11.0000000||SWM Escalation - 2500140642 - 12719 PEBBLEBROOK DR|SWM Escalation|3 Working Days|Apr 21 2025 2:49PM|NW|G|489H|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 14:42:35.0000000|3060538.2500000000|13844698.0000000000|12719 PEBBLEBROOK DR|HOUSTON||77024|0941540000047|2025-04-16 14:42:11.0000000|MEMORIAL||NWMO103|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/16/2025 9:42:35 AM||2521-5472-11912719 PEBBLEBROOK DR|Solid Waste Management 2500140641|2500140641|10703 LANDSBURY DR HOUSTON TX 77099|29.6589|-95.5754|Service Completed|2025-04-16 09:41:34.0000000|Apr 17 2025 6:37AM|Missed Garbage Pickup - 2500140641 - 10703 LANDSBURY DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:43PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:43:32.0000000|3055989.0000000000|13803022.0000000000|10703 LANDSBURY DR|HOUSTON|TX|77099|1126790000034|2025-04-16 14:41:34.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||missed garbage pick whole neighborhood is missed as well last 2 weeks 10703 lanceburry dr 77099|Driver Robinson serviced area on 4/16/25 2500140640|2500140640|3615 BROAD ST HOUSTON TX 77087|29.6961|-95.3108|Routed|2025-04-16 09:41:13.0000000||Container Replacement - 2500140640 - 3615 BROAD ST|Container Replacement|10 Calendar Days|Apr 26 2025 2:42PM|SE|I|534L|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 14:42:54.0000000|3139553.7500000000|13819120.0000000000|3615 BROAD ST|HOUSTON|TX|77087|0760620210030|2025-04-16 14:41:13.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Replacement 4/16/2025 9:42:54 A||Black bin needed|Solid Waste Management 2500140639|2500140639|9403 ALBERENE DR HOUSTON TX 77074|29.6737|-95.5415|Routed|2025-04-16 09:41:01.0000000||Trash Dumping or Illegal Dumpsite - 2500140639 - ALBERENE DR CONSUELA DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 2:45PM|SW|J|530S|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 14:45:35.0000000|3066504.0000000000|13808620.0000000000|9403 ALBERENE DR|HOUSTON|TX|77074|0770370070021|2025-04-16 14:41:01.0000000|WESTWOOD|HCID #5 (Brays Oaks)|||SW|||SW|||SW|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Trash Dumping or Illegal Dumpsite 4/16||+++ ADDRESS WARNING +++Entered Address: ALBERENE DR CONSUELA DRValidated Address: 9403 ALBERENE DR - Address Id: 453762+++ ADDRESS WARNING +++|Solid Waste Management 2500140638|2500140638||29.7584|-95.3698|Routed|2025-04-16 09:40:51.0000000||MYR Correspondence - 2500140638|MYR Correspondence|7 Calendar Days|Apr 23 2025 2:41PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-16 14:41:09.0000000|0|0|||||none|2025-04-16 14:40:51.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/16/2025 9:41:||citizen sharing comments regarding revenue cap|Mayor Office 2500140637|20521623-2500140637|5022 SHADOWDALE DR HOUSTON TX 77041|29.8424|-95.5501|Routed - Integrated|2025-04-16 09:40:29.0000000||Sewer Wastewater - 20521623-2500140637 - 5022 SHADOWDALE DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 2:41PM|NW|A|449H|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-16 14:41:29.0000000|3062034.2500000000|13869961.0000000000|5022 SHADOWDALE DR|HOUSTON|TX|77041|1158060040006|2025-04-16 14:40:29.0000000|WESTBRANCH|Spring Branch MD|NWFR106|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW|S|4th Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 10:08:52||NULL|Public Works 2500140635|307163-2500140635|6339 DEIRDRE ANNE DR HOUSTON 77088|29.8728|-95.4889|Routed - Integrated|2025-04-16 09:40:10.0000000||Nuisance On Property - 307163-2500140635 - 6339 DEIRDRE ANNE DR|Nuisance On Property|180 Working Days|Jan 6 2026 3:42PM|NW|A|411S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 14:42:03.0000000|3081112.0000000000|13881612.0000000000|6339 DEIRDRE ANNE DR|HOUSTON||77088|1023160000329|2025-04-16 14:40:10.0000000|GREATER INWOOD|Near Northwest MD|NWTU123|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Nuisance On Property 4/16/2025 9:42||neighbors havent placed garbage containers for service in a month and they are overflowing|Neighborhoods 2500140634|2500140634|7538 MAPLE TREE DR HOUSTON 77088|29.8729|-95.4673|Service Completed|2025-04-16 09:40:01.0000000|Apr 16 2025 3:35PM|Liaison Comm - 2500140634 - 7538 MAPLE TREE DR|Liaison Comm|5 Working Days|Apr 23 2025 2:49PM|NW|A|411U|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 14:42:45.0000000|3087958.0000000000|13881853.0000000000|7538 MAPLE TREE DR|HOUSTON||77088|1020330000004|2025-04-16 14:40:01.0000000|GREATER INWOOD|Near Northwest MD|NWTU120|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||please make contact with customer citizen has not received container 8325035566|container department has been notified 2500140633|2500140633|2203 DETERING ST HOUSTON 77007|29.7792|-95.4161|Routed|2025-04-16 09:39:46.0000000||Administrative Review - 2500140633 - 5308 LARKIN ST|Administrative Review|30 Calendar Days|May 16 2025 2:44PM|NW|C|492C|Public Works|Customer Account Services|Administrative Review|0|Active|2025-04-16 14:44:24.0000000|3105216.2500000000|13848302.0000000000|2203 DETERING ST|HOUSTON||77007|1319550010001|2025-04-16 14:39:46.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|CAS AdminReview|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 5308 LARKIN STValidated Address: 2203 DETERING ST - Address Id: 1896700+++ ADDRESS WARNING +++ACCOUNT# 43283541010- Angela Chavez is disputing most recent bill for 27 thousand gallons.08006793-BA-1.000|Public Works 2500140632|20522031-2500140632|1401 STORY ST HOUSTON TX 77055|29.7946|-95.4626|Service Completed|2025-04-16 09:39:31.0000000|Apr 17 2025 3:32PM|Sewer Manhole - 20522031-2500140632 - 6300 WESTVIEW DR|Sewer Manhole|5 Calendar Days|Apr 22 2025 5:59PM|NW|A|451Y|Public Works|Houston Water|Sewer Manhole|1|Resolved|2025-04-17 17:59:55.0000000|3090224.0000000000|13853478.0000000000|1401 STORY ST|HOUSTON|TX|77055|0752190160018|2025-04-16 14:39:31.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:31:50 PM - Case # 20522031 -2500140632: All investig||+++ ADDRESS WARNING +++Entered Address: 6300 WESTVIEW DRValidated Address: 1401 STORY ST - Address Id: 346207+++ ADDRESS WARNING +++Abandoned construction in the street is blocking a bunch of main lanes it is an eye sore and a hazard. There has been no pr|4/17/2025 3:31:50 PM - Case # 20522031 -2500140632: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140631|12696921-2500140631|3703 S BRAESWOOD BLVD HOUSTON TX 77025|29.6905|-95.4356|Routed - Integrated|2025-04-16 09:39:16.0000000||Traffic General - 12696921-2500140631 - 3701 S BRAESWOOD BLVD|Traffic General|14 Calendar Days|Apr 30 2025 2:49PM|SW|K|532N|Public Works|Transportation Drainage Operations|Traffic General|0|Active|2025-04-16 14:49:00.0000000|3099991.5000000000|13815750.0000000000|3703 S BRAESWOOD BLVD|HOUSTON|TX|77025|0772010020015|2025-04-16 14:39:16.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Tuesday|SW||FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:11:54||+++ ADDRESS WARNING +++Entered Address: 3701 S BRAESWOOD BLVDValidated Address: 3703 S BRAESWOOD BLVD - Address Id: 172505+++ ADDRESS WARNING +++|Public Works 2500140630|2500140630|2203 DETERING ST HOUSTON TX 77007|29.7792|-95.4161|Service Completed|2025-04-16 09:39:01.0000000|Apr 16 2025 9:52AM|Water/Sewer/Drainage Billing - 2500140630 - 5308 LARKIN ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 2:39PM|NW|C|492C|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-16 14:39:08.0000000|3105216.2500000000|13848302.0000000000|2203 DETERING ST|HOUSTON|TX|77007|1319550010001|2025-04-16 14:39:01.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Referred to Admin Case 2500140633||ACCOUNT# 43283541010- Angela Chavez is disputing most recent bill for 27 thousand gallons.08006793-BA-1.000|Referred to Admin Case 2500140633 2500140628|2500140628|1807 TABOR ST HOUSTON TX 77009|29.8099|-95.3772|Service Completed|2025-04-16 09:38:19.0000000|Apr 17 2025 1:45PM|Dead Animal Collection - 2500140628 - 1807 TABOR ST|Dead Animal Collection|4 Calendar Days|Apr 20 2025 2:39PM|NW|H|453T|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 14:39:41.0000000|3117189.0000000000|13859815.0000000000|1807 TABOR ST|HOUSTON|TX|77009|0320970020005|2025-04-16 14:38:19.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-06|THURSDAY-A|NW|S|1st Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||1807 TABOR ST will be in a box|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500140627|2500140627|3106 ABERDEEN WAY HOUSTON TX 77025|29.698|-95.4257|Routed|2025-04-16 09:37:54.0000000||Missed Garbage Pickup - 2500140627 - 3106 ABERDEEN WAY|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:38PM|SW|C|532K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 14:38:50.0000000|3103058.2500000000|13818682.0000000000|3106 ABERDEEN WAY|HOUSTON|TX|77025|0751880130007|2025-04-16 14:37:54.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Missed Garbage Pickup 4/16/2025 9:38:50 A||Even numbered side of street was overlooked|Solid Waste Management 2500140626|20521624-2500140626|14010 QUENTION DR HOUSTON TX 77045|29.6235|-95.4417|Service Completed|2025-04-16 09:37:48.0000000|Apr 16 2025 12:08PM|Water Leak - 20521624-2500140626 - 14040 QUENTION DR|Water Leak|10 Calendar Days|Apr 26 2025 2:41PM|SW|K|572N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:41:35.0000000|3098641.2500000000|13791479.0000000000|14010 QUENTION DR|HOUSTON|TX|77045|0681240030014|2025-04-16 14:37:48.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR113|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:08:35 PM - Case # 20521624 -2500140626: Investigati||+++ ADDRESS WARNING +++Entered Address: 14040 QUENTION DRValidated Address: 14010 QUENTION DR - Address Id: 263840+++ ADDRESS WARNING +++caller was transfered to us from the water department she was told she has very high usage and needs to have someone g|4/16/2025 12:08:35 PM - Case # 20521624 -2500140626: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500140625|2500140625|7900 W AIRPORT BLVD HOUSTON TX 77071|29.643|-95.5154|Routed|2025-04-16 09:37:00.0000000||Mow Esplanade or Median - 2500140625 - 7900 W AIRPORT BLVD|Mow Esplanade or Median|21 Calendar Days|May 7 2025 2:42PM|SW|K|570G|Parks and Recreation|Greenspace Management|Mow Esplanade or Median|0|Active|2025-04-16 14:42:02.0000000|3075270.8500000000|13797734.3900000000|7900 W AIRPORT BLVD|HOUSTON|TX|77071|1081330000005|2025-04-16 14:37:00.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH103|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW||3rd Thursday|SW|PR GreenspaceStatistics|FULL|21 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Mow Esplanade or Median 4/16/2025 9:42:02 A||High weeds|Parks and Recreation 2500140624|2500140624|3822 WENTWORTH ST HOUSTON TX 77004|29.7156|-95.3531|Service Completed|2025-04-16 09:36:59.0000000|Apr 16 2025 11:26AM|Missed Garbage Pickup - 2500140624 - 3822 WENTWORTH ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:51PM|SE|D|533D|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:51:05.0000000|3125919.7500000000|13825770.0000000000|3822 WENTWORTH ST|HOUSTON|TX|77004|0690790060006|2025-04-16 14:36:59.0000000|MACGREGOR|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||Missed physical challenged collection|Completed by Robert Lonzo. Notes: 2500140623|12696918-2500140623|510 WALNUT BEND LN HOUSTON TX 77042|29.7558|-95.5674|Service Completed|2025-04-16 09:36:55.0000000|Apr 17 2025 10:17AM|Drainage - 12696918-2500140623 - 510 WALNUT BEND LN|Drainage|30 Calendar Days|May 16 2025 2:38PM|NW|G|489L|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-16 14:38:38.0000000|3057488.0000000000|13838322.0000000000|510 WALNUT BEND LN|HOUSTON|TX|77042|0982880000017|2025-04-16 14:36:55.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||asphalt needs to be removed that is over the drainage. 2nd requestHow is this resolved? No one has fixed the street by removing the asphalt that was put over the drainage line in front of my house The first crew with the city that came out said it was a|Resolution :07. Investigation / Inspection completedClose Comments :Asphalt street curb and gutter issues property owners? responsibility for maintenance. 2500140622|2500140622|10943 HEATHER TRAIL DR HOUSTON TX 77075|29.6059|-95.2549|Service Completed|2025-04-16 09:35:50.0000000|Apr 17 2025 7:34PM|Missed Garbage Pickup - 2500140622 - 10943 HEATHER TRAIL DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:36PM|SE|I|575Z|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:36:56.0000000|3158332.5000000000|13786881.0000000000|10943 HEATHER TRAIL DR|HOUSTON|TX|77075|1227270010016|2025-04-16 14:35:50.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||Caller is stating that they only picked up half of their trash|Completed by Quinton Kingsby. Notes: 2500140621|2500140621|6219 QUEENSWOOD LN HOUSTON 77008|29.7858|-95.4242|Routed|2025-04-16 09:35:50.0000000||SWM Escalation - 2500140621 - 6219 QUEENSWOOD LN|SWM Escalation|3 Working Days|Apr 21 2025 2:43PM|NW|C|492B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 14:36:48.0000000|3102570.2500000000|13850613.0000000000|6219 QUEENSWOOD LN|HOUSTON||77008|0771820230005|2025-04-16 14:35:50.0000000|LAZYBROOK / TIMBERGROVE||NWTH108|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/16/2025 9:36:48 AM||Lid is broken and needs to be replaced|Solid Waste Management 2500140619|2500140619|5915 MORNINGDALE ST HOUSTON 77396|29.9642|-95.3042|Service Completed|2025-04-16 09:35:06.0000000|Apr 16 2025 3:49PM|SWM Escalation - 2500140619 - 5915 MORNINGDALE ST|SWM Escalation|3 Working Days|Apr 21 2025 2:42PM|NE|B|374M|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-16 14:35:32.0000000|3138580.0000000000|13916609.0000000000|5915 MORNINGDALE ST|HOUSTON||77396|0903080000467|2025-04-16 14:35:06.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Jason Branch. Notes: New Container||New Resident Container - 2500120194 - 5915 MORNINGDALE ST|Completed by Jason Branch. Notes: New Container 2500140618|2500140618|9402 BROWN LEAF CIR HOUSTON TX 77096|29.6765|-95.501|Duplicate|2025-04-16 09:34:43.0000000|Apr 16 2025 10:10AM|Dead Animal Collection - 2500140618 - 9402 BROWN LEAF CIR|Dead Animal Collection|4 Calendar Days|Apr 20 2025 2:35PM|SW|C|530V|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 14:35:12.0000000|3079399.2500000000|13810134.0000000000|9402 BROWN LEAF CIR|HOUSTON|TX|77096|0972310000005|2025-04-16 14:34:43.0000000|MEYERLAND AREA|HCID #5 (Brays Oaks)|SWTU112|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Duplicate to case number 0139480||NULL|Duplicate to case number 0139480 2500140616|2500140616|10602 CEDARHURST DR HOUSTON 77096|29.6673|-95.4701|Routed|2025-04-16 09:32:40.0000000||MAO General - 2500140616 - 10600 CEDARHURST DR|MAO General|14 Working Days|May 6 2025 2:34PM|SW|C|531Y|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-16 14:34:58.0000000|3089241.0000000000|13806962.0000000000|10602 CEDARHURST DR|HOUSTON||77096|0840270000011|2025-04-16 14:32:40.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 4/16/25||+++ ADDRESS WARNING +++Entered Address: 10600 CEDARHURST DRValidated Address: 10602 CEDARHURST DR - Address Id: 681534+++ ADDRESS WARNING +++---------4/16/25HPW Escalation - 25001405|Neighborhoods 2500140615|2500140615|6234 QUEENSWOOD LN HOUSTON TX 77008|29.7863|-95.4251|Routed|2025-04-16 09:32:31.0000000||Parking Violation - 2500140615 - 6234 QUEENSWOOD LN|Parking Violation|19 Calendar Days|May 5 2025 2:36PM|NW|C|492B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 14:36:29.0000000|3102275.7500000000|13850762.0000000000|6234 QUEENSWOOD LN|HOUSTON|TX|77008|0771820250013|2025-04-16 14:32:31.0000000|LAZYBROOK / TIMBERGROVE||NWTH108|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW|S|3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Parking Violation 4/16/2025 9:36:29 AM||vehicle parked in front of Shirkmere and queenswood stop sign by fire hydrant. Plate # qixn50 white honda sedan|Parking Management 2500140614|2500140614|10430 ONSLOW ST HOUSTON TX 77016|29.8626|-95.3084|Routed|2025-04-16 09:32:22.0000000||Recycling Cart Repair - 2500140614 - 10430 ONSLOW ST|Recycling Cart Repair|14 Calendar Days|Apr 30 2025 2:34PM|NE|B|414Z|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-16 14:34:48.0000000|3138393.7500000000|13879649.0000000000|10430 ONSLOW ST|HOUSTON|TX|77016|0770500170371|2025-04-16 14:32:22.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Recycling Cart Repair 4/16/2025 9:34:48||LID RECYCLING3511 3980 1879|Solid Waste Management 2500140613|2500140613|4729 SHARON ST HOUSTON 77020|29.7717|-95.3217|Routed|2025-04-16 09:32:13.0000000||Trash Dumping or Illegal Dumpsite - 2500140613 - 4729 SHARON ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 5:27PM|NE|B|494G|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 17:27:36.0000000|3135243.0000000000|13846493.0000000000|4729 SHARON ST|HOUSTON||77020|0610230100018|2025-04-16 14:32:13.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Isaiah Conway created Trash Dumping or Illegal Dumpsite 4/16/20||4729 Sharon|Solid Waste Management 2500140612|20521621-2500140612|710 CROSSROADS DR HOUSTON TX 77079|29.7766|-95.6376|Service Completed|2025-04-16 09:31:49.0000000|Apr 16 2025 10:52AM|Water Leak - 20521621-2500140612 - 710 CROSSROADS DR|Water Leak|10 Calendar Days|Apr 26 2025 2:32PM|NW|G|488A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:32:45.0000000|3035017.2500000000|13845263.0000000000|710 CROSSROADS DR|HOUSTON|TX|77079|1052050000050|2025-04-16 14:31:49.0000000|MEMORIAL||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:51:37 AM - Case # 20521621 -2500140612: An investig||make contact|4/16/2025 10:51:37 AM - Case # 20521621 -2500140612: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140611|2500140611|WICHMAN ST HOUSTON TX 77007|29.7739|-95.3932|Routed|2025-04-16 09:31:48.0000000||Trash Dumping or Illegal Dumpsite - 2500140611 - WICHMAN ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 2:36PM|NW|C|493E|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 14:36:51.0000000|3112575.1800000000|13846581.2900000000|WICHMAN ST|HOUSTON|TX|77007|1391670010006|2025-04-16 14:31:48.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/16/2025||Illegal dumping in front of vacant lot|Solid Waste Management 2500140610|2500140610|16802 IMPERIAL VALLEY DR HOUSTON TX 77060|29.9436|-95.3956|Routed|2025-04-16 09:31:42.0000000||Trash Dumping or Illegal Dumpsite - 2500140610 - 400-438 Benmar Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 2:31PM|NE|B|373N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 14:31:42.0000000|3109860.5000000000|13908220.0000000000|16802 IMPERIAL VALLEY DR|HOUSTON|TX|77060|1089480000011|2025-04-16 14:31:42.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 400-438 Benmar Dr Valid||+++ ADDRESS Warning +++Entered Address: 400-438 Benmar DrValidated Address: 16802 IMPERIAL VALLEY DR - Address Id: 386866+++ ADDRESS Warning +++Car parts and chairs along the fencegoing west|Solid Waste Management 2500140608|20521622-2500140608|6406 ATLASRIDGE DR HOUSTON TX 77048|29.6057|-95.3102|Service Completed|2025-04-16 09:30:03.0000000|Apr 16 2025 12:26PM|Water Leak - 20521622-2500140608 - 6406 ATLASRIDGE DR|Water Leak|10 Calendar Days|Apr 26 2025 2:31PM|SE|D|574Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:31:44.0000000|3140782.5000000000|13786260.0000000000|6406 ATLASRIDGE DR|HOUSTON|TX|77048|1272240040009|2025-04-16 14:30:03.0000000|MINNETEX||SEFR123|FRIDAY|SE|SEFR-B-07|FRIDAY-B|SE|S|4th Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:25:33 PM - Case # 20521622 -2500140608: Dear Custom||WATER AT THE STREET AND GUTTER LINE- POSSIBLE WATER LEAK.|4/16/2025 12:25:33 PM - Case # 20521622 -2500140608: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140607|2500140607|4739 E O S T DR HOUSTON 77013|29.8044|-95.2615|Service Completed|2025-04-16 09:29:37.0000000|Apr 16 2025 3:02PM|Liaison Comm - 2500140607 - 4739 E O S T DR|Liaison Comm|5 Working Days|Apr 23 2025 2:37PM|NE|I|455U|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 14:30:09.0000000|3153924.2500000000|13858964.0000000000|4739 E O S T DR|HOUSTON||77013|0642060000026|2025-04-16 14:29:37.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container delivery department has been notified.||wheel broken on can|Container delivery department has been notified. 2500140606|12696913-2500140606|7121 EDMONT LN HOUSTON TX 77088|29.8652|-95.4321|Service Completed|2025-04-16 09:29:33.0000000|Apr 16 2025 2:47PM|Drainage - 12696913-2500140606 - 7121 EDMONT LN|Drainage|30 Calendar Days|May 16 2025 2:29PM|NW|B|412X|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-16 14:29:33.0000000|3099178.0000000000|13879372.0000000000|7121 EDMONT LN|HOUSTON|TX|77088|0162660070013|2025-04-16 14:29:33.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Citizen states he has poor drainage due to neighbor next door that was building structural in there home|Resolution :07. Investigation / Inspection completedClose Comments :Investigation complete. 2500140604|307162-2500140604|1020 E 16TH ST HOUSTON TX 77009|29.7997|-95.3852|Routed - Integrated|2025-04-16 09:28:58.0000000||Minimum Standards - 307162-2500140604 - 1020 E 16TH ST|Minimum Standards|153 Working Days|Nov 24 2025 3:42PM|NW|H|453X|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-16 14:35:07.0000000|3114765.5000000000|13856026.0000000000|1020 E 16TH ST|HOUSTON|TX|77009|0620880000003|2025-04-16 14:28:58.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH118|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|153 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Minimum Standards 4/16/2025 9:35:07 AM||Caller is stating that the resident is painting|Neighborhoods 2500140603|2500140603|815 HAROLD ST HOUSTON TX 77006|29.7411|-95.3896|Service Completed|2025-04-16 09:28:57.0000000|Apr 17 2025 10:49AM|Building Code Violation - 2500140603 - 815 HAROLD ST|Building Code Violation|7 Calendar Days|Apr 23 2025 2:30PM|SW|C|493S|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 14:30:29.0000000|3114045.2500000000|13834697.0000000000|815 HAROLD ST|HOUSTON|TX|77006|0261480000004|2025-04-16 14:28:57.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I39 on a 311 investigation for con||815 Harold citizen has concerns of neighbors of doing construction work without permit|Inspector site visit I39 on a 311 investigation for construction w/o a permit. I39 checked ILMS database reference inactive project # 23032753 approved and paid. I39 contacted the complainant who stated they had accessed public records to review 2500140602|2500140602|16803 HEDGECROFT DR HOUSTON TX 77060|29.944|-95.3895|Routed|2025-04-16 09:27:59.0000000||Trash Dumping or Illegal Dumpsite - 2500140602 - 579-599 Benmar Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 2:27PM|NE|B|373N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 14:27:59.0000000|3111779.0000000000|13908432.0000000000|16803 HEDGECROFT DR|HOUSTON|TX|77060|1089450000003|2025-04-16 14:27:59.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 579-599 Benmar Dr Valid||+++ ADDRESS Warning +++Entered Address: 579-599 Benmar DrValidated Address: 16803 HEDGECROFT DR - Address Id: 386867+++ ADDRESS Warning +++Mattress and fish tankgoing west|Solid Waste Management 2500140601|12696914-2500140601|3610 JIPSIE LN HOUSTON TX 77051|29.6465|-95.37|Service Completed|2025-04-16 09:27:38.0000000|Apr 16 2025 10:33AM|Street Hazard - 12696914-2500140601 - 3610 JIPSIE LN|Street Hazard|10 Calendar Days|Apr 26 2025 2:28PM|SE|D|573G|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 14:28:52.0000000|3121333.5000000000|13800516.0000000000|3610 JIPSIE LN|HOUSTON|TX|77051|0811380000035|2025-04-16 14:27:38.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 60.Referred to Solid Waste Department ... ... Close C||wood waste and clothes in the lane of traffic / obstructing 1 lane (across from this address)|Resolution :60.Referred to Solid Waste DepartmentClose Comments :Referred Solid Waste Trash Dumping or Illegal Dumpsite - 2500140770 - 3610 JIPSIE LN 2500140600|2500140600|10935 RIDGEVIEW DR HOUSTON TX 77043|29.8052|-95.5715|Routed|2025-04-16 09:27:34.0000000||Container Repair - 2500140600 - 10935 RIDGEVIEW DR|Container Repair|10 Calendar Days|Apr 26 2025 2:30PM|NW|A|449U|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 14:30:27.0000000|3055652.7500000000|13856260.0000000000|10935 RIDGEVIEW DR|HOUSTON|TX|77043|0640460010009|2025-04-16 14:27:34.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Container Repair 4/16/2025 9:30:27 AM||Caller states used over the years need a new replacement|Solid Waste Management 2500140599|2500140599|8307 ARROWHEAD LN HOUSTON 77075|29.6147|-95.2705|Service Completed|2025-04-16 09:27:20.0000000|Apr 16 2025 2:12PM|Liaison Comm - 2500140599 - 8307 ARROWHEAD LN|Liaison Comm|5 Working Days|Apr 23 2025 2:34PM|SE|I|575U|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 14:27:56.0000000|3153284.7500000000|13789932.0000000000|8307 ARROWHEAD LN|HOUSTON||77075|0772790110027|2025-04-16 14:27:20.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||SWM Escalation - 2500129534 - 8307 ARROWHEAD LNLarge gash in the container waiting for a month|Container department has been notified 2500140598|2500140598|9803 TRUMPET ST HOUSTON 77078|29.8544|-95.255|Routed|2025-04-16 09:25:57.0000000||SWM Escalation - 2500140598 - 9803 TRUMPET ST|SWM Escalation|3 Working Days|Apr 21 2025 2:34PM|NE|B|455D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 14:27:52.0000000|3155413.0000000000|13877227.0000000000|9803 TRUMPET ST|HOUSTON||77078|1032770000011|2025-04-16 14:25:57.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/16/2025 9:27:52 AM||tree waste has been out since last week without service provided / requesting for the department to make contact.|Solid Waste Management 2500140597|20521618-2500140597|13219 CRIM RD HOUSTON TX 77049|29.8201|-95.2142|Routed - Integrated|2025-04-16 09:25:46.0000000||Fire Hydrant - 20521618-2500140597 - 13219 Crim Rd|Fire Hydrant|12 Calendar Days|Apr 28 2025 2:25PM|NE|I|456Q|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-16 14:25:46.0000000|3168734.0000000000|13865155.0000000000|13219 CRIM RD|HOUSTON|TX|77049|1151200090014|2025-04-16 14:25:46.0000000|HUNTERWOOD||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|12 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:58:44||Hydrant leaking under pressure and stem is free spinning.|Public Works 2500140596|12696915-2500140596|7314 PARKER RD HOUSTON TX 77016|29.8587|-95.2958|Service Completed|2025-04-16 09:25:13.0000000|Apr 17 2025 5:39AM|Street Hazard - 12696915-2500140596 - 7314 PARKER RD|Street Hazard|10 Calendar Days|Apr 26 2025 2:27PM|NE|B|415W|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 14:27:35.0000000|3142441.7500000000|13878360.0000000000|7314 PARKER RD|HOUSTON|TX|77016|0825240000035|2025-04-16 14:25:13.0000000|EAST LITTLE YORK / HOMESTEAD||NETU106|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Caller is stating that COH digged out to repair by the sidewalk and they left a hole there still 2 feet deep.|Resolution :07. Investigation / Inspection completedClose Comments :No safety hazard found no action needed 2500140595|20521619-2500140595|1101 E 38TH ST HOUSTON TX 77022|29.8211|-95.3855|Service Completed|2025-04-16 09:24:05.0000000|Apr 17 2025 3:14PM|Water Quality - 20521619-2500140595 - 1101 E 38TH ST|Water Quality|4 Calendar Days|Apr 20 2025 2:29PM|NW|H|453P|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-16 14:29:42.0000000|3114433.7500000000|13863803.0000000000|1101 E 38TH ST|HOUSTON|TX|77022|0211380750019|2025-04-16 14:24:05.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU101|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:13:54 PM - Case # 20521619 -2500140595: All investig||NULL|4/17/2025 3:13:54 PM - Case # 20521619 -2500140595: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140594|20521777-2500140594|7411 AVENUE F HOUSTON TX 77011|29.7365|-95.2922|Service Completed|2025-04-16 09:24:01.0000000|Apr 16 2025 5:05PM|Sewer Wastewater - 20521777-2500140594 - 7411 AVENUE F|Sewer Wastewater|1 Calendar Day|Apr 17 2025 9:16PM|NE|I|495W|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 21:16:22.0000000|3144970.5000000000|13833965.0000000000|7411 AVENUE F|HOUSTON|TX|77011|0251400000019|2025-04-16 14:24:01.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:03:51 PM - Case # 20521777 -2500140594: Investigatio||caller states sewer lines were worked on but restoration has not been donestates there are potholes mud and dirt on street|4/16/2025 5:03:51 PM - Case # 20521777 -2500140594: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500140593|12696916-2500140593|CAROLINE ST DENNIS ST HOUSTON TX 77004|29.7429|-95.3722|Routed - Integrated|2025-04-16 09:23:21.0000000||Traffic Markings - 12696916-2500140593 - CAROLINE ST DENNIS ST|Traffic Markings|28 Calendar Days|May 14 2025 2:28PM|SW|D|493U|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-16 14:28:23.0000000|3119546.4100000000|13835447.9900000000|CAROLINE ST DENNIS ST|HOUSTON|TX|77004|1427200010001|2025-04-16 14:23:21.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE||1st Wednesday|NE||FULL|28 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Markings 4/16/2025 9:28:23 AM||Caroline at Dennis St - before Caroline was reconstructed there were crosswalks in all directions at this intersection. The crosswalks across Caroline have not been repainted. Please re-install the crosswalks. Thanks|Public Works 2500140592|20521616-2500140592|803 E 38TH ST HOUSTON TX 77022|29.821|-95.3888|Service Completed|2025-04-16 09:23:01.0000000|Apr 16 2025 10:42AM|Water Leak - 20521616-2500140592 - 809 E 38TH ST|Water Leak|10 Calendar Days|Apr 26 2025 2:24PM|NW|H|453N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:24:06.0000000|3113406.7500000000|13863779.0000000000|803 E 38TH ST|HOUSTON|TX|77022|0211350700028|2025-04-16 14:23:01.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU101|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:41:41 AM - Case # 20521616 -2500140592: An investig||+++ ADDRESS WARNING +++Entered Address: 809 E 38TH STValidated Address: 803 E 38TH ST - Address Id: 1161353+++ ADDRESS WARNING +++|4/16/2025 10:41:41 AM - Case # 20521616 -2500140592: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140591|20521620-2500140591|3778 CHILDRESS ST HOUSTON TX 77005|29.7275|-95.4376|Service Completed|2025-04-16 09:22:54.0000000|Apr 16 2025 4:16PM|Water Service - 20521620-2500140591 - 3778 CHILDRESS ST|Water Service|2 Calendar Days|Apr 18 2025 2:27PM|SW|C|492W|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 14:27:41.0000000|3098963.5000000000|13829286.0000000000|3778 CHILDRESS ST|HOUSTON|TX|77005|0681250290003|2025-04-16 14:22:54.0000000|GREENWAY / UPPER KIRBY AREA||SWTU118|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|1st Friday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:15:04 PM - Case # 20521620 -2500140591: All investig||water preassure 3778 kildress st 77005|4/16/2025 4:15:04 PM - Case # 20521620 -2500140591: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140590|20521617-2500140590|3020 CHARTER OAKS DR HOUSTON TX 77093|29.8735|-95.3381|Service Completed|2025-04-16 09:22:37.0000000|Apr 16 2025 2:54PM|Water Service - 20521617-2500140590 - 3020 CHARTER OAKS DR|Water Service|2 Calendar Days|Apr 18 2025 2:24PM|NE|B|414S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 14:24:35.0000000|3128852.5000000000|13883321.0000000000|3020 CHARTER OAKS DR|HOUSTON|TX|77093|0830110000015|2025-04-16 14:22:37.0000000|EASTEX - JENSEN AREA||NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:54:28 PM - Case # 20521617 -2500140590: Dear Custome||NULL|4/16/2025 2:54:28 PM - Case # 20521617 -2500140590: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140589|2500140589|6669 FAIRFIELD ST HOUSTON TX 77023|29.7226|-95.3091|Service Completed|2025-04-16 09:21:07.0000000|Apr 17 2025 8:28AM|Missed Garbage Pickup - 2500140589 - 6669 FAIRFIELD ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:24PM|SE|I|534D|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:24:02.0000000|3139796.7500000000|13828754.0000000000|6669 FAIRFIELD ST|HOUSTON|TX|77023|0622040030035|2025-04-16 14:21:07.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||this is a frequent issue where they don't service my can this time they attempted to empty the can and dropped the bags insteadRubicon: scheduled|Completed by Quinton Kingsby. Notes: 2500140588|2500140588|7110 VENUS ST HOUSTON 77088|29.8647|-95.4502|Routed|2025-04-16 09:20:41.0000000||SWM Escalation - 2500140588 - 7110 VENUS ST|SWM Escalation|3 Working Days|Apr 21 2025 2:28PM|NW|B|411Z|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 14:21:08.0000000|3093455.7500000000|13879034.0000000000|7110 VENUS ST|HOUSTON||77088|0976140000064|2025-04-16 14:20:41.0000000|ACRES HOME||NWTU121|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|4th Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/16/2025 9:21:08 AM||Fell into truck 2 weeks ago.|Solid Waste Management 2500140585|2500140585|7007 MOBUD DR HOUSTON TX 77074|29.7013|-95.5065|Service Completed|2025-04-16 09:16:45.0000000|Apr 17 2025 6:35AM|Missed Garbage Pickup - 2500140585 - 7007 MOBUD DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:18PM|SW|J|530M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:18:41.0000000|3077388.7500000000|13819088.0000000000|7007 MOBUD DR|HOUSTON|TX|77074|0882290000009|2025-04-16 14:16:45.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||missed garbage pickup 7007 MOBUD DR|Driver Robinson serviced area on 4/16/25 2500140584|2500140584|10602 CEDARHURST DR HOUSTON 77096|29.6673|-95.4701|Service Completed|2025-04-16 09:16:37.0000000|Apr 16 2025 12:06PM|HPW Escalation - 2500140584 - 10600 CEDARHURST DR|HPW Escalation|3 Working Days|Apr 21 2025 2:25PM|SW|C|531Y|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-16 14:18:53.0000000|3089241.0000000000|13806962.0000000000|10602 CEDARHURST DR|HOUSTON||77096|0840270000011|2025-04-16 14:16:37.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Customer contact made by voicemail repair will be scheduled||+++ ADDRESS WARNING +++Entered Address: 10600 CEDARHURST DRValidated Address: 10602 CEDARHURST DR - Address Id: 681534+++ ADDRESS WARNING +++|Customer contact made by voicemail repair will be scheduled 2500140583|2500140583|8600 CULLEN BLVD HOUSTON TX 77051|29.6665|-95.356|Service Completed|2025-04-16 09:16:00.0000000|Apr 16 2025 2:17PM|Dead Animal Collection - 2500140583 - 8600 CULLEN BLVD|Dead Animal Collection|4 Calendar Days|Apr 20 2025 2:17PM|SE|D|533Z|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 14:17:10.0000000|3125559.0000000000|13807919.0000000000|8600 CULLEN BLVD|HOUSTON|TX|77051|0720940020001|2025-04-16 14:16:00.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||dead dog in the 8600 block of Cullen|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500140582|12696912-2500140582|8009 LONG POINT RD HOUSTON TX 77055|29.8025|-95.4884|Service Completed|2025-04-16 09:15:46.0000000|Apr 16 2025 3:39PM|Street Hazard - 12696912-2500140582 - 8009 LONG POINT RD|Street Hazard|10 Calendar Days|Apr 26 2025 2:19PM|NW|A|451S|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 14:19:18.0000000|3082040.2500000000|13856034.0000000000|8009 LONG POINT RD|HOUSTON|TX|77055|0450700000315|2025-04-16 14:15:46.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||curb is broken and has a large hole near the Faith Center sign caused by vehicles leaving the post office when making a left turn//hole is very deep and exposing water/fire lines|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :No Comment is written 2500140581|2500140581|6719 W MONTGOMERY RD HOUSTON TX 77091|29.8575|-95.4221|Service Completed|2025-04-16 09:14:41.0000000|Apr 16 2025 9:15AM|MAO General - 2500140581 - 6719 W MONTGOMERY RD|MAO General|14 Working Days|May 6 2025 2:14PM|NW|B|412Y|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-16 14:14:46.0000000|3102427.5000000000|13876674.0000000000|6719 W MONTGOMERY RD|HOUSTON|TX|77091|0162780030002|2025-04-16 14:14:41.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||Called back and said she sent me emails regarding property retention and talked about how she is trying to help people hold on to their property.|Neighborhoods 2500140580|2500140580|6114 COBALT ST HOUSTON TX 77016|29.8858|-95.298|Routed|2025-04-16 09:13:56.0000000||Missed Garbage Pickup - 2500140580 - 6114 COBALT ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:14PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 14:14:55.0000000|3141437.2500000000|13888174.0000000000|6114 COBALT ST|HOUSTON|TX|77016|0913950000024|2025-04-16 14:13:56.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/16/2025 9:14:55||they only picked up one side of the street|Solid Waste Management 2500140579|20521611-2500140579|6320 FANNIN ST HOUSTON TX 77030|29.7157|-95.3969|Service Completed|2025-04-16 09:13:53.0000000|Apr 16 2025 3:44PM|Water Leak - 20521611-2500140579 - 1250 CAMBRIDGE ST|Water Leak|10 Calendar Days|Apr 26 2025 2:15PM|SW|D|533A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:15:08.0000000|3112129.2500000000|13825336.0000000000|6320 FANNIN ST|HOUSTON|TX|77030|0440970000156|2025-04-16 14:13:53.0000000|MEDICAL CENTER AREA|Greater Southeast MD|||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:44:01 PM - Case # 20521611 -2500140579: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 1250 CAMBRIDGE STValidated Address: 6320 FANNIN ST - Address Id: 3023168+++ ADDRESS WARNING +++across from Ben Taub Hospital|4/16/2025 3:44:01 PM - Case # 20521611 -2500140579: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140578|20521612-2500140578|12002 SONNET MEADOW CT HOUSTON TX 77047|29.6298|-95.3616|Service Completed|2025-04-16 09:13:52.0000000|Apr 17 2025 3:44PM|Water Leak - 20521612-2500140578 - 12002 SONNET MEADOW CT|Water Leak|10 Calendar Days|Apr 26 2025 2:14PM|SE|D|573L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:14:43.0000000|3124170.7500000000|13794507.0000000000|12002 SONNET MEADOW CT|HOUSTON|TX|77047|1223850030012|2025-04-16 14:13:52.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:43:47 PM - Case # 20521612 -2500140578: The Service||full of water|4/17/2025 3:43:47 PM - Case # 20521612 -2500140578: The Service Request has been cancelled. 2500140577|2500140577|4016 BELLEFONTAINE ST HOUSTON TX 77025|29.7035|-95.4414|Routed|2025-04-16 09:13:43.0000000||Missed Garbage Pickup - 2500140577 - 4016 BELLEFONTAINE ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:16PM|SW|C|532E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 14:16:16.0000000|3098031.5000000000|13820532.0000000000|4016 BELLEFONTAINE ST|HOUSTON|TX|77025|0811740000011|2025-04-16 14:13:43.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Garbage Pickup 4/16/2025 9:16:16||Caller states whole street was missed|Solid Waste Management 2500140576|2500140576|7158 NEFF ST HOUSTON TX 77074|29.7007|-95.5116|Service Completed|2025-04-16 09:13:39.0000000|Apr 17 2025 6:34AM|Missed Garbage Pickup - 2500140576 - 7158 NEFF ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:14PM|SW|J|530L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:14:23.0000000|3075773.2500000000|13818840.0000000000|7158 NEFF ST|HOUSTON|TX|77074|0882280000029|2025-04-16 14:13:39.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||NULL|Driver Robinson serviced area on 4/16/25 2500140574|20521615-2500140574|3003 SAGEBRUSH DR HOUSTON TX 77093|29.8745|-95.3394|Service Completed|2025-04-16 09:12:03.0000000|Apr 16 2025 4:42PM|Water Leak - 20521615-2500140574 - 10900 FOY LN|Water Leak|10 Calendar Days|Apr 26 2025 2:15PM|NE|B|414S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:15:30.0000000|3128488.0000000000|13883716.0000000000|3003 SAGEBRUSH DR|HOUSTON|TX|77093|0843030000001|2025-04-16 14:12:03.0000000|EASTEX - JENSEN AREA||NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:41:19 PM - Case # 20521615 -2500140574: All investig||+++ ADDRESS WARNING +++Entered Address: 10900 FOY LNValidated Address: 3003 SAGEBRUSH DR - Address Id: 619912+++ ADDRESS WARNING +++Location is Foy and Cricket. Pedro with Storm was out making repairs to a pipe when it caused a major water leak. They need|4/16/2025 4:41:19 PM - Case # 20521615 -2500140574: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140573|20521613-2500140573|11146 MOORING RIDGE LN HOUSTON TX 77075|29.6021|-95.2632|Service Completed|2025-04-16 09:12:01.0000000|Apr 16 2025 2:26PM|Water Leak - 20521613-2500140573 - 11146 MOORING RIDGE LN|Water Leak|10 Calendar Days|Apr 26 2025 2:13PM|SE|I|575Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:13:23.0000000|3155754.2500000000|13785429.0000000000|11146 MOORING RIDGE LN|HOUSTON|TX|77075|1254330010028|2025-04-16 14:12:01.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:25:15 PM - Case # 20521613 -2500140573: An investiga||water leak water meter 11146 mooring ridge 77075|4/16/2025 2:25:15 PM - Case # 20521613 -2500140573: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140572|2500140572|14422 CANNATA DR HOUSTON TX 77045|29.6167|-95.4201|Routed|2025-04-16 09:11:37.0000000||Parking Violation - 2500140572 - 14422 CANNATA DR|Parking Violation|19 Calendar Days|May 5 2025 2:13PM|SW|K|572Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 14:13:04.0000000|3105750.7500000000|13789194.0000000000|14422 CANNATA DR|HOUSTON|TX|77045|1268050020028|2025-04-16 14:11:37.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Parking Violation 4/16/2025 9:13:04 AM||more cars on the street that dont move|Parking Management 2500140571|2500140571|1202 APACHE ST HOUSTON TX 77022|29.8337|-95.3576|Routed|2025-04-16 09:11:34.0000000||Recycling Participation NEW - 2500140571 - 1210 APACHE ST|Recycling Participation NEW|24 Calendar Days|May 10 2025 2:12PM|NE|H|453M|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-16 14:12:00.0000000|3123161.7500000000|13868564.0000000000|1202 APACHE ST|HOUSTON|TX|77022|0420030000015|2025-04-16 14:11:34.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created Recycling Participation NEW 4/16/2025 9:||+++ ADDRESS WARNING +++Entered Address: 1210 APACHE STValidated Address: 1202 APACHE ST - Address Id: 133974+++ ADDRESS WARNING +++90003551201Recycling Participation NEW|Solid Waste Management 2500140570|2500140570|1202 APACHE ST HOUSTON TX 77022|29.8337|-95.3576|Routed|2025-04-16 09:10:41.0000000||New Resident Container - 2500140570 - 1210 APACHE ST|New Resident Container|12 Calendar Days|Apr 28 2025 2:11PM|NE|H|453M|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 14:11:21.0000000|3123161.7500000000|13868564.0000000000|1202 APACHE ST|HOUSTON|TX|77022|0420030000015|2025-04-16 14:10:41.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created New Resident Container 4/16/2025 9:11:21||+++ ADDRESS WARNING +++Entered Address: 1210 APACHE STValidated Address: 1202 APACHE ST - Address Id: 133974+++ ADDRESS WARNING +++90003551201New Resident Container|Solid Waste Management 2500140569|2500140569|7120 SHOTWELL ST HOUSTON TX 77028|29.825|-95.312|Routed|2025-04-16 09:09:23.0000000||Missed Heavy Trash Pickup - 2500140569 - 7120 SHOTWELL ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 2:18PM|NE|B|454L|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 14:11:28.0000000|3137688.5000000000|13865944.0000000000|7120 SHOTWELL ST|HOUSTON|TX|77028|0660250080789|2025-04-16 14:09:23.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Missed Heavy Trash Pickup 4/16/2025 9:||picked up all heavy trash except the 4 tires|Solid Waste Management 2500140568|2500140568|7657 LINDA ST HOUSTON TX 77087|29.6927|-95.2875|Service Completed|2025-04-16 09:09:19.0000000|Apr 17 2025 8:14AM|City Engineer - 2500140568 - 7657 LINDA ST|City Engineer|5 Calendar Days|Apr 21 2025 9:02PM|SE|I|535N|Public Works|Houston Permitting Center|City Engineer|1|Resolved|2025-04-16 21:02:09.0000000|3146966.2500000000|13818097.0000000000|7657 LINDA ST|HOUSTON|TX|77087|0720320080004|2025-04-16 14:09:19.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU107|TUESDAY|SE|SETU-A-03|TUESDAY-A|SE|S|3rd Wednesday|SE|HPC CityEngineer|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Please contact City of Houston Open Record at www.houstontx.gov||citizen has concerns of project saw someone working out on sewage lines in the area and wants to the what is being done|Please contact City of Houston Open Record at www.houstontx.gov/publicinformation. No action require. This case is closed. 2500140567|20521614-2500140567|7353 LAKEHURST DR HOUSTON TX 77087|29.6747|-95.2963|Service Completed|2025-04-16 09:08:34.0000000|Apr 16 2025 10:10AM|Water Leak - 20521614-2500140567 - 7353 LAKEHURST DR|Water Leak|10 Calendar Days|Apr 26 2025 2:13PM|SE|I|535S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:13:27.0000000|3144407.7500000000|13811495.0000000000|7353 LAKEHURST DR|HOUSTON|TX|77087|0760710080027|2025-04-16 14:08:34.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU105|TUESDAY|SE|SETU-A-06|TUESDAY-A|SE|S|3rd Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:10:32 AM - Case # 20521614 -2500140567: Dear Custom||atten... water leak is on brockley ln|4/16/2025 10:10:32 AM - Case # 20521614 -2500140567: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140566|2500140566|1215 REGAL ST HOUSTON TX 77034|29.6473|-95.2417|Routed|2025-04-16 09:08:33.0000000||Container Repair - 2500140566 - 1215 REGAL ST|Container Repair|10 Calendar Days|Apr 26 2025 2:09PM|SE|E|576E|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 14:09:30.0000000|3162048.7500000000|13802059.0000000000|1215 REGAL ST|HOUSTON|TX|77034|0791370070031|2025-04-16 14:08:33.0000000|EDGEBROOK AREA||SETH119|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Container Repair 4/16/2025 9:09:30 AM||0756-1990-22261215 REGAL ST|Solid Waste Management 2500140565|12696911-2500140565|10600 FONDREN RD HOUSTON TX 77096|29.6665|-95.509|Routed - Integrated|2025-04-16 09:07:06.0000000||Traffic Signals - 12696911-2500140565 - 10600 FONDREN RD|Traffic Signals|22 Calendar Days|May 8 2025 2:12PM|SW|K|530Y|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-16 14:12:11.0000000|3076967.9100000000|13806405.6900000000|10600 FONDREN RD|HOUSTON|TX|77096|1049050000024|2025-04-16 14:07:06.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signals 4/16/2025 9:12:11 AM||Signals are not in sequence between Creekbend and Willowbend at Fondren so traffic is really getting backed up|Public Works 2500140564|12696908-2500140564|4914 RIDGEVAN DR HOUSTON TX 77053|29.5907|-95.4576|Routed - Integrated|2025-04-16 09:07:02.0000000||Street Condition - 12696908-2500140564 - 4914 RIDGEVAN DR|Street Condition|30 Calendar Days|May 16 2025 2:07PM|SW|K|611C|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 14:07:36.0000000|3094131.4100000000|13779376.7400000000|4914 RIDGEVAN DR|HOUSTON|TX|77053|6250010101700907|2025-04-16 14:07:02.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-07|FRIDAY-A|SW||4th Friday|SW||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 04:11:40||4914 ridgevan dr|Public Works 2500140563|12696909-2500140563|10907 LAKESIDE FOREST LN HOUSTON TX 77042|29.7591|-95.5706|Routed - Integrated|2025-04-16 09:06:21.0000000||Street Hazard - 12696909-2500140563 - 10907 LAKESIDE FOREST LN|Street Hazard|10 Calendar Days|Apr 26 2025 2:06PM|NW|G|489L|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-16 14:06:21.0000000|3056422.5000000000|13839511.0000000000|10907 LAKESIDE FOREST LN|HOUSTON|TX|77042|1080250000022|2025-04-16 14:06:21.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/19/2025 05:21:40||Sink hole near manhole cover on southside of street by brick portion of the street at 10907 Lakeside Forest Ln. Make customer contact: xxx-xxx-xxxx|Public Works 2500140562|12696910-2500140562|7734 CAYTON ST HOUSTON 77061|29.6636|-95.2798|Routed - Integrated|2025-04-16 09:06:09.0000000||Street Condition - 12696910-2500140562 - 7734 CAYTON ST|Street Condition|30 Calendar Days|May 16 2025 2:08PM|SE|I|535X|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 14:08:33.0000000|3149748.0000000000|13807603.0000000000|7734 CAYTON ST|HOUSTON||77061|0851350000007|2025-04-16 14:06:09.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 04:11:54||customer does not agree with decisionshe wants to be contacteduneven sidewalk. concerned for elderly residents kids.addresses: 7734 Cayton St 7730 Cayton St|Public Works 2500140561|2500140561|2225 TAFT ST HOUSTON TX 77006|29.749|-95.3856|Routed|2025-04-16 09:05:59.0000000||Dead Animal Collection - 2500140561 - 2225 TAFT ST|Dead Animal Collection|4 Calendar Days|Apr 20 2025 2:07PM|NW|C|493N|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 14:07:20.0000000|3115229.7500000000|13837610.0000000000|2225 TAFT ST|HOUSTON|TX|77006|1244700010003|2025-04-16 14:05:59.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO123|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Dead Animal Collection 4/16/2025 9:07:20||NULL|Solid Waste Management 2500140560|2500140560|4110 EUROPA ST HOUSTON TX 77022|29.8246|-95.3864|Service Completed|2025-04-16 09:05:57.0000000|Apr 16 2025 12:55PM|Building Code Violation - 2500140560 - 4110 EUROPA ST|Building Code Violation|7 Calendar Days|Apr 23 2025 2:05PM|NW|H|453K|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 14:05:57.0000000|3114124.5000000000|13865071.0000000000|4110 EUROPA ST|HOUSTON|TX|77022|0610550150016|2025-04-16 14:05:57.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I-55 on 311 complaint for unpermitted cons||NULL|Inspector site visit I-55 on 311 complaint for unpermitted construction. Upon arrival no contact was made. From the city right of way I-55 did not observe any new construction being performed. Task Closed. 2500140559|2500140559|12519 FIELDWORTH DR HOUSTON TX 77037|29.8814|-95.3756|Routed|2025-04-16 09:05:46.0000000||City Engineer - 2500140559 - 12525 FIELDWORTH DR|City Engineer|5 Calendar Days|Apr 21 2025 2:09PM|NE|H|413P|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-16 14:09:11.0000000|3116824.2500000000|13885781.0000000000|12519 FIELDWORTH DR|HOUSTON|TX|77037|0991510000011|2025-04-16 14:05:46.0000000|NORTHSIDE/NORTHLINE||NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE|HPC CityEngineer|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Assigned to Inspector Osita on 4/16/2025||+++ ADDRESS WARNING +++Entered Address: 12525 FIELDWORTH DRValidated Address: 12519 FIELDWORTH DR - Address Id: 220481+++ ADDRESS WARNING +++neighbor removed and swap out culvert and has left a pieces of callers culvert outside|Public Works 2500140558|2500140558|12435 WOODTHORPE LN HOUSTON TX 77024|29.7754|-95.5489|Service Completed|2025-04-16 09:05:00.0000000|Apr 17 2025 8:11AM|Missed Garbage Pickup - 2500140558 - 12435 WOODTHORPE LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:07PM|NW|G|489H|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:07:41.0000000|3063145.5000000000|13845629.0000000000|12435 WOODTHORPE LN|HOUSTON|TX|77024|0922470000018|2025-04-16 14:05:00.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: FV||case keep getting closed out withing a few minutes but trash has not been serviced|Completed by LaToshia Steptoe. Notes: FV 2500140557|2500140557|4810 TALINA WAY HOUSTON TX 77041|29.8404|-95.5436|Routed|2025-04-16 09:04:54.0000000||Trash Dumping or Illegal Dumpsite - 2500140557 - 4810 TALINA WAY|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 2:06PM|NW|A|450E|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 14:06:14.0000000|3064117.5000000000|13869290.0000000000|4810 TALINA WAY|HOUSTON|TX|77041|0822290000176|2025-04-16 14:04:54.0000000|CARVERDALE|Spring Branch MD|NWFR119|FRIDAY|NW|NWFR-A-09|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Trash Dumping or Illegal Dumpsite 4/16/202||Tree cutting service dumps the tree waste|Solid Waste Management 2500140556|2500140556|6311 CREST ST HOUSTON TX 77033|29.6888|-95.3261|Routed|2025-04-16 09:04:08.0000000||Recycling Cart Repair - 2500140556 - 6311 CREST ST|Recycling Cart Repair|14 Calendar Days|Apr 30 2025 2:06PM|SE|D|534P|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-16 14:06:01.0000000|3134765.0000000000|13816322.0000000000|6311 CREST ST|HOUSTON|TX|77033|0761530070007|2025-04-16 14:04:08.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Recycling Cart Repair 4/16/2025 9:06:01 A||090930701355|Solid Waste Management 2500140555|2500140555|3102 ASHFORD ARBOR DR HOUSTON TX 77082|29.7298|-95.6149|Routed|2025-04-16 09:03:41.0000000||Missed Recycling Pickup - 2500140555 - 3102 ASHFORD ARBOR DR|Missed Recycling Pickup|4 Working Days|Apr 22 2025 2:04PM|SW|F|488Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 14:04:17.0000000|3042686.5000000000|13828440.0000000000|3102 ASHFORD ARBOR DR|HOUSTON|TX|77082|1105030000022|2025-04-16 14:03:41.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Recycling Pickup 4/16/2025 9:04:17 A||only gets serviced once a monthashford park neighborhood|Solid Waste Management 2500140554|2500140554|4122 SPENCER ST HOUSTON TX 77007|29.7754|-95.4031|Routed|2025-04-16 09:03:29.0000000||Container Replacement - 2500140554 - 4122 SPENCER ST|Container Replacement|10 Calendar Days|Apr 26 2025 2:04PM|NW|C|492H|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 14:04:29.0000000|3109356.2500000000|13847023.0000000000|4122 SPENCER ST|HOUSTON|TX|77007|1274940010002|2025-04-16 14:03:29.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Container Replacement 4/16/2025 9:04:29||432828777115|Solid Waste Management 2500140553|2500140553|9514 VILVEN LN HOUSTON TX 77080|29.8121|-95.5275|Routed|2025-04-16 09:03:23.0000000||Add a Can - 2500140553 - 9514 VILVEN LN|Add a Can|14 Calendar Days|Apr 30 2025 2:06PM|NW|A|450P|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-16 14:06:29.0000000|3069540.0000000000|13859183.0000000000|9514 VILVEN LN|HOUSTON|TX|77080|0845180000066|2025-04-16 14:03:23.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Requesting additional container with sticker|Solid Waste Management 2500140551|2500140551|1303 SAINT ANDREWS RD HOUSTON TX 77339|30.0428|-95.2372|Routed|2025-04-16 09:02:23.0000000||Missed Yard Waste Pickup - 2500140551 - 1303 SAINT ANDREWS RD|Missed Yard Waste Pickup|6 Working Days|Apr 24 2025 2:07PM|GNEHSA|E|336B|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 14:07:25.0000000|3158840.6600000000|13945850.1800000000|1303 SAINT ANDREWS RD|HOUSTON|TX|77339|0981320000011|2025-04-16 14:02:23.0000000|KINGWOOD AREA||NETU111|TUESDAY|NE|NETU-A-09|TUESDAY-A|NE||2nd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/16/2025 9:07:25||The address is 1303 Saint Andrews Road Kingwood 77339|Solid Waste Management 2500140550|2500140550|6815 HERON DR HOUSTON TX 77087|29.6636|-95.3072|Service Completed|2025-04-16 09:01:17.0000000|Apr 19 2025 12:05PM|Missed Heavy Trash Pickup - 2500140550 - 6815 Heron Dr|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 2:08PM|SE|I|534Z|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-16 14:01:17.0000000|3141078.5000000000|13807321.0000000000|6815 HERON DR|HOUSTON|TX|77087|0741530160019|2025-04-16 14:01:17.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by Corey Nichols. Notes:||Missed heavy trash pickup|Completed by Corey Nichols. Notes: 2500140549|12696907-2500140549|10000 GALVESTON RD HOUSTON TX 77034|29.6225|-95.1976|Service Completed|2025-04-16 09:00:45.0000000|Apr 17 2025 6:49AM|Traffic Signal Maintenance - 12696907-2500140549 - GALVESTON RD FUQUA ST|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 2:03PM|SE|E|576R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 14:03:31.0000000|3176308.0000000000|13793430.0000000000|10000 GALVESTON RD|HOUSTON|TX|77034|none|2025-04-16 14:00:45.0000000|SOUTH BELT / ELLINGTON||SETH102|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Refocus||+++ ADDRESS WARNING +++Entered Address: GALVESTON RD FUQUA STValidated Address: 10000 GALVESTON RD - Address Id: 237334+++ ADDRESS WARNING +++hwy 3 and fuqua traffic signal making a left from highway 3 the traffic light is turned unable to see what color|Resolution :38. Task CompletedClose Comments :Refocus 2500140548|2500140548|3611 ENNIS ST HOUSTON TX 77004|29.7283|-95.3615|Service Completed|2025-04-16 09:00:12.0000000|Apr 16 2025 9:01AM|MAO Meeting - 2500140548 - 3611 ENNIS ST|MAO Meeting|31 Calendar Days|May 17 2025 2:00PM|SE|D|493Y|Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-16 14:00:18.0000000|3123099.0000000000|13830323.0000000000|3611 ENNIS ST|HOUSTON|TX|77004|0191980000009|2025-04-16 14:00:12.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||NULL|Neighborhoods 2500140547|2500140547|8307 WATEKA DR HOUSTON TX 77074|29.6886|-95.5235|Service Completed|2025-04-16 09:00:08.0000000|Apr 17 2025 6:33AM|Missed Garbage Pickup - 2500140547 - 8307 WATEKA DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 2:01PM|SW|J|530P|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 14:01:46.0000000|3072132.0000000000|13814306.0000000000|8307 WATEKA DR|HOUSTON|TX|77074|0730200000054|2025-04-16 14:00:08.0000000|BRAEBURN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||trash skipped entire street yesterday|Driver Robinson serviced area on 4/16/25 2500140546|20521609-2500140546|4414 GIBSON ST HOUSTON TX 77007|29.7671|-95.4058|Service Completed|2025-04-16 08:59:56.0000000|Apr 16 2025 3:34PM|Water Leak - 20521609-2500140546 - 4414 GIBSON ST|Water Leak|10 Calendar Days|Apr 26 2025 2:01PM|NW|C|492M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:01:25.0000000|3108622.0000000000|13843968.0000000000|4414 GIBSON ST|HOUSTON|TX|77007|0250530000009|2025-04-16 13:59:56.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:33:04 PM - Case # 20521609 -2500140546: An investiga||water bill has doubled is not sure if there is a water leak and water pressure is different think there is a leak|4/16/2025 3:33:04 PM - Case # 20521609 -2500140546: An investigation has been completed and a leak was not found at this location. 2500140545|2500140545|6300 IRVINGTON BLVD HOUSTON TX 77022|29.816|-95.3605|Service Completed|2025-04-16 08:59:46.0000000|Apr 16 2025 9:00AM|MAO Meeting - 2500140545 - 6300 IRVINGTON BLVD|MAO Meeting|31 Calendar Days|May 17 2025 2:00PM|NE|H|453R|Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-16 14:00:02.0000000|3122416.7500000000|13862209.0000000000|6300 IRVINGTON BLVD|HOUSTON|TX|77022|1458750010001|2025-04-16 13:59:46.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Attended Meeting||NULL|Attended Meeting 2500140543|2500140543|11122 CEDARHURST DR HOUSTON TX 77096|29.6624|-95.4746|Routed|2025-04-16 08:57:33.0000000||Water/Sewer/Drainage Billing - 2500140543 - 11122 CEDARHURST DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 1:58PM|SW|K|531X|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-16 13:58:26.0000000|3087933.7500000000|13805275.0000000000|11122 CEDARHURST DR|HOUSTON|TX|77096|0840360000007|2025-04-16 13:57:33.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 16179120114- High water bill- 01035365-BA-0.625|Public Works 2500140542|2500140542|5319 SUGAR BUSH DR HOUSTON TX 77048|29.6224|-95.3437|Routed|2025-04-16 08:56:24.0000000||Water Meter - 2500140542 - 5319 SUGAR BUSH DR|Water Meter|14 Calendar Days|Apr 30 2025 1:59PM|SE|D|574N|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-16 13:59:25.0000000|3129949.0000000000|13792010.0000000000|5319 SUGAR BUSH DR|HOUSTON|TX|77048|1161740050109|2025-04-16 13:56:24.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR117|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Water Meter 4/16/2025 8:59:25 AM||lid wont close/does not fit properly have to put a brick on top to close|Public Works 2500140541|2500140541|3920 BUTE ST HOUSTON TX 77006|29.7374|-95.3846|Routed|2025-04-16 08:55:41.0000000||Missed Heavy Trash Pickup - 2500140541 - 3920 BUTE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 2:03PM|SW|C|493T|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 13:56:58.0000000|3115662.0000000000|13833391.0000000000|3920 BUTE ST|HOUSTON|TX|77006|0082680000018|2025-04-16 13:55:41.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Heavy Trash Pickup 4/16/2025 8:56:58||Citizen states tree waste was not serviced.|Solid Waste Management 2500140540|20521610-2500140540|4616 OAK RIDGE ST HOUSTON TX 77009|29.7976|-95.3869|Service Completed|2025-04-16 08:55:06.0000000|Apr 16 2025 11:06AM|Water Leak - 20521610-2500140540 - 4616 OAK RIDGE ST|Water Leak|10 Calendar Days|Apr 26 2025 2:00PM|NW|H|453W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 14:00:24.0000000|3114266.4100000000|13855262.1700000000|4616 OAK RIDGE ST|HOUSTON|TX|77009|0620920000011|2025-04-16 13:55:06.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH122|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW||3rd Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 11:04:57 AM - Case # 20521610 -2500140540: An investig||I have a potential water leak that seems to orginating at my water meter.|4/16/2025 11:04:57 AM - Case # 20521610 -2500140540: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140539|20521606-2500140539|5319 SUGAR BUSH DR HOUSTON TX 77048|29.6224|-95.3437|Service Completed|2025-04-16 08:54:40.0000000|Apr 17 2025 4:30PM|Water Leak - 20521606-2500140539 - 5319 SUGAR BUSH DR|Water Leak|10 Calendar Days|Apr 26 2025 1:56PM|SE|D|574N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 13:56:19.0000000|3129949.0000000000|13792010.0000000000|5319 SUGAR BUSH DR|HOUSTON|TX|77048|1161740050109|2025-04-16 13:54:40.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR117|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:30:38 PM - Case # 20521606 -2500140539: All investig||NULL|4/17/2025 4:30:38 PM - Case # 20521606 -2500140539: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140538|2500140538|7923 WOODWAY DR HOUSTON TX 77063|29.746|-95.5061|Service Completed|2025-04-16 08:53:48.0000000|Apr 18 2025 8:57AM|Missed Garbage Pickup - 2500140538 - 7923 WOODWAY DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:55PM|NW|G|490R|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:55:04.0000000|3077042.7500000000|13835352.0000000000|7923 WOODWAY DR|HOUSTON|TX|77063|1061550000001|2025-04-16 13:53:48.0000000|MID WEST||||NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per TW 4/17/25||whole street not serviced|Serviced per TW 4/17/25 2500140537|12696906-2500140537|5100 LITTLE YORK RD HOUSTON TX 77016|29.8701|-95.3148|Service Completed|2025-04-16 08:53:07.0000000|Apr 17 2025 6:15PM|Street Condition - 12696906-2500140537 - 5100 LITTLE YORK RD|Street Condition|30 Calendar Days|May 16 2025 1:58PM|NE|B|414U|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 13:58:09.0000000|3136186.0900000000|13882317.1800000000|5100 LITTLE YORK RD|HOUSTON|TX|77016|0420540000260|2025-04-16 13:53:07.0000000|||||||||||||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||This location streets need repairing and on the sides too many heavy trucks heavy traffic causing the houses to shake bcuz of the bad streets potholes etc when all these big heavy trucks drive by and all they speed please repair all cracks on shoulders of|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500140536|2500140536|8002 COLGATE ST HOUSTON TX 77087|29.6785|-95.2803|Routed|2025-04-16 08:53:05.0000000||Trash Dumping or Illegal Dumpsite - 2500140536 - 8002 Colgate St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 1:53PM|SE|I|535T|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 13:53:05.0000000|3149426.7500000000|13813032.0000000000|8002 COLGATE ST|HOUSTON|TX|77087|0904370000030|2025-04-16 13:53:05.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU106|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||This property is being used as a dump site It is a vacant property owned by the Flood Control District|Solid Waste Management 2500140535|2500140535|12206 ROCKY SPRINGS TRL HOUSTON TX 77045|29.6371|-95.4183|Insufficient Information to Investigate|2025-04-16 08:52:53.0000000|Apr 17 2025 10:27AM|Parking Violation - 2500140535 - 12206 ROCKY SPRINGS TRL|Parking Violation|19 Calendar Days|May 5 2025 1:57PM|SW|K|572L|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 13:57:54.0000000|3106110.6100000000|13796598.3700000000|12206 ROCKY SPRINGS TRL|HOUSTON|TX|77045|0836430000618|2025-04-16 13:52:53.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW||4th Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Please provide additional information in regards to the violatio||Abandoned car|Please provide additional information in regards to the violation in question. I.e. make model color plate # 2500140534|2500140534|4931 RAVEN RIDGE DR HOUSTON TX 77053|29.5885|-95.4605|Routed|2025-04-16 08:52:49.0000000||Parking Violation - 2500140534 - 4931 RAVEN RIDGE DR|Parking Violation|19 Calendar Days|May 5 2025 1:57PM|SW|K|611C|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 13:57:52.0000000|3093237.3700000000|13778538.7100000000|4931 RAVEN RIDGE DR|HOUSTON|TX|77053|6250030190100907|2025-04-16 13:52:49.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-07|FRIDAY-A|SW||4th Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 8:57:52 AM||Non working vehicle|Parking Management 2500140533|20521607-2500140533|3511 VEGA ST HOUSTON TX 77088|29.8817|-95.458|Service Completed|2025-04-16 08:52:15.0000000|Apr 16 2025 11:30AM|Sewer Wastewater - 20521607-2500140533 - 3511 VEGA ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 1:54PM|NW|B|411R|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 13:54:49.0000000|3090807.5000000000|13885115.0000000000|3511 VEGA ST|HOUSTON|TX|77088|1148740110005|2025-04-16 13:52:15.0000000|GREATER INWOOD||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|4th Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:28:45 AM - Case # 20521607 -2500140533: All investi||main sewage line blockage 3511 Vega St 77088|4/16/2025 11:28:45 AM - Case # 20521607 -2500140533: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140532|20521608-2500140532|13411 NAT TURNER WAY HOUSTON TX 77085|29.6298|-95.4737|Routed - Integrated|2025-04-16 08:50:15.0000000||Water Leak - 20521608-2500140532 - 13411 NAT TURNER WAY|Water Leak|10 Calendar Days|Apr 26 2025 1:54PM|SW|K|571K|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 13:54:25.0000000|3088581.7500000000|13793426.0000000000|13411 NAT TURNER WAY|HOUSTON|TX|77085|1215760060003|2025-04-16 13:50:15.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 11:34:49||full of water empty the meter the dial is not turning will fill up again having high water bill|Public Works 2500140530|2500140530|206 MIGNON LN HOUSTON TX 77024|29.7655|-95.559|Routed|2025-04-16 08:49:09.0000000||Missed Recycling Pickup - 2500140530 - 206 MIGNON LN|Missed Recycling Pickup|4 Working Days|Apr 22 2025 1:50PM|NW|G|489M|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 13:50:15.0000000|3060050.7500000000|13841951.0000000000|206 MIGNON LN|HOUSTON|TX|77024|0923670000011|2025-04-16 13:49:09.0000000|MEMORIAL||NWMO103|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Recycling Pickup 4/16/2025 8:50:||whole street|Solid Waste Management 2500140529|2500140529|630 13TH 1/2 ST HOUSTON TX 77008|29.7584|-95.3698|No Violation Found|2025-04-16 08:48:41.0000000|Apr 17 2025 11:43AM|Parking Violation - 2500140529 - 626 E 13th 1/2 St|Parking Violation|19 Calendar Days|May 5 2025 1:48PM|NW|C|453W|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 13:48:41.0000000|3113059.7500000000|13854321.0000000000|630 13TH 1/2 ST|HOUSTON|TX|77008|0522730000004|2025-04-16 13:48:41.0000000|GREATER HEIGHTS||NWTH117|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE|S|3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|No violations found||+++ ADDRESS Warning +++Entered Address: 626 E 13th 1/2 StValidated Address: 630 13TH 1/2 ST - Address Id: 42246+++ ADDRESS Warning +++Parked in front of fire hydrant|No violations found 2500140528|307160-2500140528|2210 BLALOCK RD HOUSTON TX 77080|29.8122|-95.524|Routed - Integrated|2025-04-16 08:48:25.0000000||Nuisance On Property - 307160-2500140528 - 2210 BLALOCK RD|Nuisance On Property|180 Working Days|Jan 6 2026 2:54PM|NW|A|450P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 13:54:47.0000000|3070638.0000000000|13859236.0000000000|2210 BLALOCK RD|HOUSTON|TX|77080|0751250000066|2025-04-16 13:48:25.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Nuisance On Property 4/16/2025 8:54:4||to the right/infested rats and trash|Neighborhoods 2500140527|2500140527|12435 WOODTHORPE LN HOUSTON TX 77024|29.7754|-95.5489|Service Completed|2025-04-16 08:48:14.0000000|Apr 16 2025 8:55AM|Missed Garbage Pickup - 2500140527 - 12435 WOODTHORPE LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:49PM|NW|G|489H|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:49:04.0000000|3063145.5000000000|13845629.0000000000|12435 WOODTHORPE LN|HOUSTON|TX|77024|0922470000018|2025-04-16 13:48:14.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|serviced||12435 WOODTHORPE|serviced 2500140526|12696905-2500140526|CULLEN BLVD ALMEDA GENOA RD HOUSTON TX 77048|29.6166|-95.3553|Service Completed|2025-04-16 08:45:50.0000000|Apr 17 2025 1:45PM|Traffic Signals - 12696905-2500140526 - CULLEN BLVD ALMEDA GENOA RD|Traffic Signals|22 Calendar Days|May 8 2025 1:50PM|SE|D|573V|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-16 13:50:54.0000000|3126356.3600000000|13789741.8000000000|CULLEN BLVD ALMEDA GENOA RD|HOUSTON|TX|77048|none|2025-04-16 13:45:50.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE||4th Monday|SE||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Work O||Traveling southbound at the intersection of Cullen and Almeda Genoa Rd. Light is only 20 secs long causing a delay during the afternoon. Emergency vehicles have cut across to the northbound lane to avoid the traffic.|Resolution :38. Task CompletedClose Comments : Work Order #2025-0091 has been issued to repair vehicle detectors at this location. Internal clock settings have also been restored. 2500140525|33612-2500140525|7510 BROMPTON ST HOUSTON TX 77025|29.6994|-95.4242|Service Completed|2025-04-16 08:45:34.0000000|Apr 16 2025 9:31AM|Fire Code Complaint - 33612-2500140525 - 7510 BROMPTON ST|Fire Code Complaint|4 Calendar Days|Apr 20 2025 1:50PM|SW|C|532K|Houston Fire Department|Fire Prevention|Fire Code Complaint|1|Resolved|2025-04-16 13:50:38.0000000|3103524.9900000000|13819206.7000000000|7510 BROMPTON ST|HOUSTON|TX|77025|0440900000002|2025-04-16 13:45:34.0000000|BRAESWOOD||||SW|||SE|||SW||FULL|4 Calendar Days|Portal|2025-04-20 11:15:04.1430000|SR was closed in IPS.||The complex has a faulty fire alarm system. The alarms have gone off every evening around 11pm for the last 7 nights. The complex has not fixed the problem in at least the last year that this has gone on randomly|SR was closed in IPS. 2500140524|2500140524|6719 W MONTGOMERY RD HOUSTON TX 77091|29.8575|-95.4221|Routed|2025-04-16 08:45:28.0000000||MAO General - 2500140524 - 6719 W MONTGOMERY RD|MAO General|14 Working Days|May 6 2025 1:46PM|NW|B|412Y|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-16 13:46:22.0000000|3102427.5000000000|13876674.0000000000|6719 W MONTGOMERY RD|HOUSTON|TX|77091|0162780030002|2025-04-16 13:45:28.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Anita Ivery created MAO General 4/16/2025 8:46:22 AM||Received a call from Ms. Decatur regarding assisting communities about title searching.|Neighborhoods 2500140523|2500140523|5803 TERRY ST HOUSTON 77009|29.8122|-95.3539|Routed|2025-04-16 08:45:23.0000000||Trash Dumping or Illegal Dumpsite - 2500140523 - 5803 TERRY ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 2:11PM|NE|H|453V|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 14:11:23.0000000|3124546.5000000000|13860898.0000000000|5803 TERRY ST|HOUSTON||77009|0312040000009|2025-04-16 13:45:23.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isaiah Conway created Trash Dumping or Illegal Dumpsite 4/16/20||NULL|Solid Waste Management 2500140522|2500140522|6627 FONDREN RD HOUSTON TX 77036|29.7079|-95.5213|Routed|2025-04-16 08:45:21.0000000||Health Code - 2500140522 - 6655 FONDREN RD|Health Code|55 Calendar Days|Jun 10 2025 1:49PM|SW|J|530G|Health|Environmental Health|Health Code|0|Active|2025-04-16 13:49:05.0000000|3072657.7500000000|13821359.0000000000|6627 FONDREN RD|HOUSTON|TX|77036|none|2025-04-16 13:45:21.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 6655 FONDREN RDValidated Address: 6627 FONDREN RD - Address Id: 2091070+++ ADDRESS WARNING +++Apartment complaint/ turned off water 3 times this month/ flooded callers apartment 111 at 6655 FONDREN RD/ apartment Bel|Health 2500140521|2500140521|12838 SUSANNA LN HOUSTON TX 77072|29.6979|-95.6087|Service Completed|2025-04-16 08:44:27.0000000|Apr 17 2025 6:32AM|Missed Garbage Pickup - 2500140521 - 12838 SUSANNA LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:45PM|SW|F|528M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:45:41.0000000|3044990.7500000000|13816897.0000000000|12838 SUSANNA LN|HOUSTON|TX|77072|1098440000003|2025-04-16 13:44:27.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||whole neighborhood not serviced|Driver Robinson serviced area on 4/16/25 2500140520|2500140520|16723 QUAIL VIEW CT HOUSTON 77489|29.5836|-95.5141|Routed|2025-04-16 08:43:33.0000000||SWM Escalation - 2500140520 - 16723 QUAIL VIEW CT|SWM Escalation|3 Working Days|Apr 21 2025 1:51PM|SW|K|610C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 13:44:19.0000000|3076268.0000000000|13776239.0000000000|16723 QUAIL VIEW CT|HOUSTON||77489|5890020160150907|2025-04-16 13:43:33.0000000|FORT BEND HOUSTON||SWFR101|FRIDAY|SW|SWFR-A-01|FRIDAY-A|SW|S|3rd Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/16/2025 8:44:19 AM||ran over by truck|Solid Waste Management 2500140519|2500140519|8015 LEAMONT DR HOUSTON TX 77072|29.6905|-95.5755|No Violation Found|2025-04-16 08:43:07.0000000|Apr 16 2025 1:54PM|Dead Animal Collection - 2500140519 - 8015 LEAMONT DR|Dead Animal Collection|4 Calendar Days|Apr 20 2025 1:44PM|SW|F|529K|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 13:44:42.0000000|3055610.5000000000|13814526.0000000000|8015 LEAMONT DR|HOUSTON|TX|77072|1013560000004|2025-04-16 13:43:07.0000000|ALIEF|International MD|SWMO121|MONDAY|SW|SWMO-B-08|MONDAY-B|SW|S|1st Wednesday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No animal found||dog or cat is not sure|No animal found 2500140518|2500140518|3900 TUAM ST HOUSTON TX 77004|29.7292|-95.3453|Routed|2025-04-16 08:42:29.0000000||Container Replacement - 2500140518 - 3900 TUAM ST|Container Replacement|10 Calendar Days|Apr 26 2025 1:43PM|NE|D|494W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 13:43:24.0000000|3128239.0000000000|13830793.0000000000|3900 TUAM ST|HOUSTON|TX|77004|0170480120003|2025-04-16 13:42:29.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Container Replacement 4/16/2025 8:43:24||NULL|Solid Waste Management 2500140517|2500140517|7203 JUNCO DR HOUSTON TX 77040|29.8678|-95.4968|Routed|2025-04-16 08:42:05.0000000||Parking Violation - 2500140517 - 8609 BLACK TERN LN|Parking Violation|19 Calendar Days|May 5 2025 1:43PM|NW|A|411S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 13:43:25.0000000|3078665.2500000000|13879607.0000000000|7203 JUNCO DR|HOUSTON|TX|77040|1247450030001|2025-04-16 13:42:05.0000000|GREATER INWOOD|Near Northwest MD|NWFR102|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Parking Violation 4/16/2025 8:43:25 AM||+++ ADDRESS WARNING +++Entered Address: 8609 BLACK TERN LNValidated Address: 7203 JUNCO DR - Address Id: 236284+++ ADDRESS WARNING +++abandoned vehicle blocking view coming out of the driveway 8609 Black tern on side of the house white suv Tags start with|Parking Management 2500140516|20521604-2500140516|6214 OSPREY DR HOUSTON TX 77048|29.6441|-95.3196|Service Completed|2025-04-16 08:41:37.0000000|Apr 17 2025 9:04AM|Water Leak - 20521604-2500140516 - 6214 OSPREY DR|Water Leak|10 Calendar Days|Apr 26 2025 1:42PM|SE|D|574G|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 13:42:29.0000000|3137356.2500000000|13800129.0000000000|6214 OSPREY DR|HOUSTON|TX|77048|0750530090007|2025-04-16 13:41:37.0000000|MINNETEX||SEFR121|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 9:03:33 AM - Case # 20521604 -2500140516: An investiga||water meter leak 6214 ospry dr 77408|4/17/2025 9:03:33 AM - Case # 20521604 -2500140516: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140515|307159-2500140515|1611 TRUXILLO ST HOUSTON TX 77004|29.7338|-95.3743|Routed - Integrated|2025-04-16 08:40:17.0000000||Nuisance On Property - 307159-2500140515 - 1611 TRUXILLO ST|Nuisance On Property|180 Working Days|Jan 6 2026 2:45PM|SW|D|493X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 13:45:19.0000000|3118971.0100000000|13832198.4700000000|1611 TRUXILLO ST|HOUSTON|TX|77004|0192570000014|2025-04-16 13:40:17.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE||1st Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Single-family Residence Duplex Condo Townhome|Neighborhoods 2500140514|12696904-2500140514|7822 PEREIDA ST HOUSTON TX 77028|29.8485|-95.2858|Routed - Integrated|2025-04-16 08:40:11.0000000||Street Hazard - 12696904-2500140514 - 7821 TIDWELL RD|Street Hazard|10 Calendar Days|Apr 26 2025 1:45PM|NE|B|455B|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-16 13:45:46.0000000|3145689.7500000000|13874910.0000000000|7822 PEREIDA ST|HOUSTON|TX|77028|0761180310488|2025-04-16 13:40:11.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 03:49:38||+++ ADDRESS WARNING +++Entered Address: 7821 TIDWELL RDValidated Address: 7822 PEREIDA ST - Address Id: 1166970+++ ADDRESS WARNING +++|Public Works 2500140513|2500140513|7138 TRIOLA LN HOUSTON TX 77074|29.698|-95.511|Service Completed|2025-04-16 08:39:56.0000000|Apr 17 2025 6:31AM|Missed Garbage Pickup - 2500140513 - 7138 TRIOLA LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:40PM|SW|J|530L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:40:46.0000000|3075986.2500000000|13817856.0000000000|7138 TRIOLA LN|HOUSTON|TX|77074|0882440000029|2025-04-16 13:39:56.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson serviced area on 4/16/25||NULL|Driver Robinson serviced area on 4/16/25 2500140512|2500140512|4930 BRAESVALLEY DR HOUSTON TX 77096|29.6812|-95.4651|Routed|2025-04-16 08:39:31.0000000||Missed Garbage Pickup - 2500140512 - 4930 BRAESVALLEY DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:41PM|SW|C|531Q|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 13:41:28.0000000|3090750.7500000000|13812189.0000000000|4930 BRAESVALLEY DR|HOUSTON|TX|77096|0900980000019|2025-04-16 13:39:31.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/16/2025 8:41:28 A||Caller is stating that they are not picking up her trash due to being to close together please contact citizen. Citizen got fined from HOA|Solid Waste Management 2500140510|20521605-2500140510|12750 BRIAR FOREST DR HOUSTON TX 77077|29.7565|-95.612|Service Completed|2025-04-16 08:38:51.0000000|Apr 16 2025 10:06AM|Water Leak - 20521605-2500140510 - 12750 BRIAR FOREST DR|Water Leak|10 Calendar Days|Apr 26 2025 1:43PM|NW|G|488L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 13:43:54.0000000|3043345.1600000000|13838166.4400000000|12750 BRIAR FOREST DR|HOUSTON|TX|77077|1179950000001|2025-04-16 13:38:51.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 10:06:02 AM - Case # 20521605 -2500140510: Dear Custom||water line leak at the intersection of briar forest drive and beaconshire drive.|4/16/2025 10:06:02 AM - Case # 20521605 -2500140510: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140509|2500140509|9707 LINARES DR HOUSTON TX 77078|29.8532|-95.2492|Routed|2025-04-16 08:36:27.0000000||Missed Heavy Trash Pickup - 2500140509 - 9707 LINARES DR|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:46PM|NE|B|456A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 13:39:40.0000000|3157264.0000000000|13876834.0000000000|9707 LINARES DR|HOUSTON|TX|77078|1147720090029|2025-04-16 13:36:27.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Missed Heavy Trash Pickup 4/16/2025 8||ht skipped entire neighborhood|Solid Waste Management 2500140508|2500140508|8119 STONY DELL CT HOUSTON TX 77061|29.6758|-95.2739|Service Completed|2025-04-16 08:36:23.0000000|Apr 16 2025 1:39PM|Missed Recycling Pickup - 2500140508 - 8119 STONY DELL CT|Missed Recycling Pickup|4 Working Days|Apr 22 2025 1:38PM|SE|I|535T|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 13:38:41.0000000|3151484.2500000000|13812116.0000000000|8119 STONY DELL CT|HOUSTON|TX|77061|0812870000043|2025-04-16 13:36:23.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||caller has special physical challenge pick up and has not been serviced for a month|Completed by Robert Lonzo. Notes: 2500140507|2500140507|7311 BROU LN HOUSTON TX 77074|29.6995|-95.5053|Service Completed|2025-04-16 08:36:19.0000000|Apr 17 2025 6:30AM|Missed Garbage Pickup - 2500140507 - 7311 BROU LN|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:41PM|SW|J|530M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:41:22.0000000|3077784.9900000000|13818441.4600000000|7311 BROU LN|HOUSTON|TX|77074|0882410000004|2025-04-16 13:36:19.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW||2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Crews serviced area on 4/16/25||East side of 7300 block of Brou Ln was not collected. Also appears same for north side of 6900-7200 Roos Rd.|Crews serviced area on 4/16/25 2500140506|20521603-2500140506|2207 DEER SPRINGS DR HOUSTON TX 77339|30.0375|-95.2207|Routed - Integrated|2025-04-16 08:35:38.0000000||Water Leak - 20521603-2500140506 - 2207 DEER SPRINGS DR|Water Leak|10 Calendar Days|Apr 26 2025 1:40PM|GNEHSA|E|336G|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 13:40:40.0000000|3164124.4500000000|13944093.8200000000|2207 DEER SPRINGS DR|HOUSTON|TX|77339|1076590000010|2025-04-16 13:35:38.0000000|KINGWOOD AREA||||NE|||NE|Trailwood Village Communit Association||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:56:56||Location 2207 Deer Springs Drive Kingwood TX 77339 There is a water leak on the City of Houston side of the water meter before the meter.|Public Works 2500140505|20521600-2500140505|3503 LA RETAMA DR HOUSTON TX 77013|29.7942|-95.2581|Routed - Integrated|2025-04-16 08:35:12.0000000||Restoration Due to Utility Work - 20521600-2500140505 - 3503 LA RETAMA DR|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 1:35PM|NE|I|455Z|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-16 13:35:12.0000000|3155130.7500000000|13855304.0000000000|3503 LA RETAMA DR|HOUSTON|TX|77013|0844100000008|2025-04-16 13:35:12.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:14:46||Citizen states restoration by the city was not completed. Work Order #15456195 pending restoration 12/2/2025. Please check infor for more information. Case 2400140505|Public Works 2500140504|2500140504|12806 CROW VALLEY LN HOUSTON 77099|29.6674|-95.6117|Routed|2025-04-16 08:34:02.0000000||SWM Escalation - 2500140504 - 12806 CROW VALLEY LN|SWM Escalation|3 Working Days|Apr 21 2025 1:41PM|SW|F|528Y|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 13:34:42.0000000|3044378.2500000000|13805779.0000000000|12806 CROW VALLEY LN|HOUSTON||77099|3900040370800907|2025-04-16 13:34:02.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/16/2025 8:34:42 AM||still has not been picked upMissed Heavy Trash Pickup - 2500121173 - 12806 CROW VALLEY LN|Solid Waste Management 2500140503|20521601-2500140503|1901 HAWTHORNE ST HOUSTON TX 77098|29.7417|-95.4072|Service Completed|2025-04-16 08:33:23.0000000|Apr 16 2025 2:22PM|Water Service - 20521601-2500140503 - 1901 Hawthorne St|Water Service|2 Calendar Days|Apr 18 2025 1:33PM|SW|C|492V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 13:33:23.0000000|3108445.0000000000|13834729.0000000000|1901 HAWTHORNE ST|HOUSTON|TX|77098|0542200000001|2025-04-16 13:33:23.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/16/2025 2:21:27 PM - Case # 20521601 -2500140503: Dear Custome||Low water pressure Pressure reduced to 20-30%. Started on morning of April 16.|4/16/2025 2:21:27 PM - Case # 20521601 -2500140503: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140502|2500140502|6135 REAMER ST HOUSTON TX 77074|29.6791|-95.4997|Service Completed|2025-04-16 08:33:22.0000000|Apr 16 2025 11:00AM|Storm Debris Collection - 2500140502 - 6135 Reamer St|Storm Debris Collection|5 Calendar Days|Apr 21 2025 1:33PM|SW|J|530V|Solid Waste Management|Collections|Storm Debris Collection|1|Resolved|2025-04-16 13:33:22.0000000|3079778.7500000000|13811102.0000000000|6135 REAMER ST|HOUSTON|TX|77074|0842070000012|2025-04-16 13:33:22.0000000|BRAEBURN||SWTU112|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|5 Calendar Days|SCF|2025-04-20 11:15:04.1430000|SWM is no longer collecting storm debris. Please utilize deposit|||SWM is no longer collecting storm debris. Please utilize depository centers or heavy trash service day for removal. 2500140501|12696902-2500140501|6022 VICTORY DR HOUSTON TX 77088|29.8659|-95.4789|Service Completed|2025-04-16 08:32:50.0000000|Apr 16 2025 1:01PM|Street Hazard - 12696902-2500140501 - 6022 VICTORY DR|Street Hazard|10 Calendar Days|Apr 26 2025 1:32PM|NW|A|411T|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 13:32:57.0000000|3084347.0000000000|13879198.0000000000|6022 VICTORY DR|HOUSTON|TX|77088|0991110000001|2025-04-16 13:32:50.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 36.A contractor is working in the area and has b||REQUESTING SUPERVISOR CONTACT FOR MR. BROWN 8324058313 Mr. Brown states COH destroyed his front garden bed city employee's left trash on his property and didn't properly refill in dirt by mailbox after working on entire street/ curb for a month. He i|Resolution :36.A contractor is working in the area and has been notified of this request. Close Comments :Contractor working in the area. 2500140500|2500140500|5702 BRELAND ST HOUSTON TX 77016|29.8538|-95.3138|Routed|2025-04-16 08:32:50.0000000||Missed Garbage Pickup - 2500140500 - 5702 BRELAND ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:35PM|NE|B|454C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 13:35:02.0000000|3136811.7500000000|13876364.0000000000|5702 BRELAND ST|HOUSTON|TX|77016|1472870010001|2025-04-16 13:32:50.0000000|EAST LITTLE YORK / HOMESTEAD||NETU115|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Missed Garbage Pickup 4/16/2025 8:35:02||missed garbage pick up 5702 Breland st unit B|Solid Waste Management 2500140499|2500140499|1475 GEARS RD HOUSTON TX 77067|29.9455|-95.4438|Routed|2025-04-16 08:31:22.0000000||MOPD Disability Office - 2500140499 - 1475 GEARS RD|MOPD Disability Office|30 Calendar Days|May 16 2025 1:33PM|NW|B|372N|Mayor Office|People With Disabilities|MOPD Disability Office|0|Active|2025-04-16 13:33:15.0000000|3094586.5000000000|13908441.0000000000|1475 GEARS RD|HOUSTON|TX|77067|1407320010001|2025-04-16 13:31:22.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|MYR MOPD|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB Ms Clark did not answer phone left voicemail||referred from COH ADA Coordinator|Mayor Office 2500140498|2500140498|1142 W BELL ST HOUSTON 77019|29.7549|-95.3937|Service Completed|2025-04-16 08:31:06.0000000|Apr 16 2025 2:09PM|Liaison Comm - 2500140498 - 1142 W BELL ST|Liaison Comm|5 Working Days|Apr 23 2025 1:39PM|NW|C|493N|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 13:32:12.0000000|3112568.2500000000|13839671.0000000000|1142 W BELL ST|HOUSTON||77019|1425770010002|2025-04-16 13:31:06.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|swm escalation has not yet expired||1142 W Bell St Houston TX 77019Citizen is still waiting for trash container since March 28th|swm escalation has not yet expired 2500140497|20521602-2500140497|5107 TIDEWATER DR HOUSTON TX 77045|29.6338|-95.4577|Service Completed|2025-04-16 08:30:46.0000000|Apr 16 2025 4:18PM|Water Service - 20521602-2500140497 - 5107 TIDEWATER DR|Water Service|2 Calendar Days|Apr 18 2025 1:33PM|SW|K|571M|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 13:33:04.0000000|3093615.5000000000|13795025.0000000000|5107 TIDEWATER DR|HOUSTON|TX|77045|0855590000012|2025-04-16 13:30:46.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:17:57 PM - Case # 20521602 -2500140497: The case you||please refer to sr#2500128791 Mr. Mears believes his problem is related to the issue at neighbors address.|4/16/2025 4:17:57 PM - Case # 20521602 -2500140497: The case you reported is closed after research. 2500140496|12696903-2500140496|8915 TIMBERSIDE DR HOUSTON TX 77025|29.6863|-95.4315|Service Completed|2025-04-16 08:30:19.0000000|Apr 16 2025 1:57PM|Traffic Signs - 12696903-2500140496 - 8900 TIMBERSIDE DR|Traffic Signs|14 Working Days|May 6 2025 1:32PM|SW|K|532P|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 13:32:11.0000000|3101450.7500000000|13814225.0000000000|8915 TIMBERSIDE DR|HOUSTON|TX|77025|0830600000001|2025-04-16 13:30:19.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: 8900 TIMBERSIDE DRValidated Address: 8915 TIMBERSIDE DR - Address Id: 161392+++ ADDRESS WARNING +++no parking sign timberside and morwood 8900|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Service request is a duplicate to SR# 12694719 which is already on the repair list. 2500140495|20521598-2500140495|5503 CREEK MANOR CT HOUSTON TX 77339|30.0779|-95.2057|Routed - Integrated|2025-04-16 08:29:26.0000000||Water Leak - 20521598-2500140495 - 5503 CREEK MANOR CT|Water Leak|10 Calendar Days|Apr 26 2025 1:30PM|GNEHSA|E|296R|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 13:30:20.0000000|3168396.7500000000|13958934.0000000000|5503 CREEK MANOR CT|HOUSTON|TX|77339|1143850220019|2025-04-16 13:29:26.0000000|KINGWOOD AREA||NETU116|TUESDAY|NE|NETU-A-07|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:18:40||NULL|Public Works 2500140494|20521599-2500140494|3534 ELPYCO ST HOUSTON TX 77051|29.645|-95.3705|Routed - Integrated|2025-04-16 08:29:09.0000000||Water Leak - 20521599-2500140494 - 3534 elpyco street|Water Leak|10 Calendar Days|Apr 26 2025 1:30PM|SE|D|573G|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 13:30:02.0000000|3121191.0000000000|13799948.0000000000|3534 ELPYCO ST|HOUSTON|TX|77051|0811400000010|2025-04-16 13:29:09.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:18:52||+++ ADDRESS WARNING +++Entered Address: 3534 elpyco streetValidated Address: 3534 ELPYCO ST - Address Id: 329959+++ ADDRESS WARNING +++3500 Elpyco Street near Airport Blvd water leak|Public Works 2500140492|2500140492|1625 MABLE ST HOUSTON TX 77023|29.7307|-95.3284|Service Completed|2025-04-16 08:28:36.0000000|Apr 16 2025 10:05AM|Missed Garbage Pickup - 2500140492 - 1625 MABLE ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:30PM|NE|I|494X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:30:19.0000000|3133575.7500000000|13831528.0000000000|1625 MABLE ST|HOUSTON|TX|77023|0220880000002|2025-04-16 13:28:36.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||one side missed the other side serviced|Completed by Robert Lonzo. Notes: 2500140491|2500140491|8911 STONEHEARTH LN HOUSTON TX 77040|29.872|-95.5013|Routed|2025-04-16 08:27:50.0000000||Missed Heavy Trash Pickup - 2500140491 - 8911 STONEHEARTH LN|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:39PM|NW|A|410V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 13:32:30.0000000|3077198.0000000000|13881188.0000000000|8911 STONEHEARTH LN|HOUSTON|TX|77040|1043860000065|2025-04-16 13:27:50.0000000|GREATER INWOOD|Near Northwest MD|NWFR103|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Heavy Trash Pickup 4/16/2025 8:32||no heavy tree waste pickup for over 2 months for several home on the street//caller lives on a cul-de-sac|Solid Waste Management 2500140490|2500140490|7266 ROOS RD HOUSTON TX 77074|29.7008|-95.5155|Service Completed|2025-04-16 08:27:50.0000000|Apr 17 2025 6:28AM|Missed Garbage Pickup - 2500140490 - 7266 ROOS RD|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:28PM|SW|J|530L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:28:21.0000000|3074555.5000000000|13818844.0000000000|7266 ROOS RD|HOUSTON|TX|77074|0882330000032|2025-04-16 13:27:50.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Crews working in area on 4/17/25||NULL|Crews working in area on 4/17/25 2500140489|2500140489|6823 NEW YORK ST HOUSTON TX 77021|29.688|-95.3522|Routed|2025-04-16 08:27:32.0000000||New Resident Container - 2500140489 - 6823 NEW YORK ST|New Resident Container|12 Calendar Days|Apr 28 2025 1:29PM|SE|D|533R|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 13:29:05.0000000|3126510.0000000000|13815762.0000000000|6823 NEW YORK ST|HOUSTON|TX|77021|0572820190007|2025-04-16 13:27:32.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created New Resident Container 4/16/2025 8:29:||new resident|Solid Waste Management 2500140488|12696900-2500140488|4210 FANNIN ST HOUSTON TX 77004|29.7336|-95.3821|Routed - Integrated|2025-04-16 08:26:48.0000000||Traffic Signals - 12696900-2500140488 - WHEELER ST FANNIN ST|Traffic Signals|22 Calendar Days|May 8 2025 1:26PM|SW|D|493X|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-16 13:26:48.0000000|3116508.2500000000|13832113.0000000000|4210 FANNIN ST|HOUSTON|TX|77004|none|2025-04-16 13:26:48.0000000|MIDTOWN|Midtown MD|||NW|||NE|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: WHEELER ST FANNIN STValidated Address: 4210 FANNIN ST - Address Id: 1978835+++ ADDRESS WARNING +++|Public Works 2500140487|2500140487|102 CARSON CT HOUSTON 77004|29.7155|-95.3801|Service Completed|2025-04-16 08:26:16.0000000|Apr 16 2025 1:43PM|HPW Escalation - 2500140487 - 102 CARSON CT|HPW Escalation|3 Working Days|Apr 21 2025 1:34PM|SW|D|533B|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-16 13:27:53.0000000|3117349.0000000000|13825494.0000000000|102 CARSON CT|HOUSTON||77004|0611270400001|2025-04-16 13:26:16.0000000|MACGREGOR|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Public Works||Resident needs concrete and landscaping restoration|Public Works 2500140486|20521595-2500140486|1402 HUTCHINS ST HOUSTON TX 77003|29.7476|-95.3571|Routed - Integrated|2025-04-16 08:25:28.0000000||Restoration Due to Utility Work - 20521595-2500140486 - 1415 HUTCHINS ST|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 1:26PM|NW|I|493R|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-16 13:26:17.0000000|3124192.2500000000|13837430.0000000000|1402 HUTCHINS ST|HOUSTON|TX|77003|0020240000005|2025-04-16 13:25:28.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:28:54||+++ ADDRESS WARNING +++Entered Address: 1415 HUTCHINS STValidated Address: 1402 HUTCHINS ST - Address Id: 2035+++ ADDRESS WARNING +++concrete needs repair from 20508495-2500079942|Public Works 2500140485|20521748-2500140485|5711 ALMEDA RD HOUSTON TX 77004|29.7185|-95.3798|Service Completed|2025-04-16 08:25:08.0000000|Apr 16 2025 4:10PM|Restoration Due to Utility Work - 20521748-2500140485 - 5711 ALMEDA RD|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 7:40PM|SW|D|533B|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-16 19:40:54.0000000|3117398.7500000000|13826558.0000000000|5711 ALMEDA RD|HOUSTON|TX|77004|0611290390009|2025-04-16 13:25:08.0000000|MACGREGOR|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:09:29 PM - Case # 20521748 -2500140485: Dear Custome||Handicap renovation was performed where there is a large gap of sidewalk that needs to be restored. This is a medical facility and patients are having a hard time accessing the building. Please contact either Dr. Bueso or Kay Kirkland at xxx-xxx-xxxx. Cu|4/16/2025 4:09:29 PM - Case # 20521748 -2500140485: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140484|2500140484|2007 SAXON DR HOUSTON TX 77018|29.8273|-95.4481|Service Completed - Further Actions|2025-04-16 08:24:14.0000000|Apr 18 2025 9:01AM|Missed Garbage Pickup - 2500140484 - 2007 SAXON DR|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:25PM|NW|C|452J|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:25:10.0000000|3094534.2500000000|13865470.0000000000|2007 SAXON DR|HOUSTON|TX|77018|0731000890016|2025-04-16 13:24:14.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|can not out per TW 4/17/25||2007 saxon/ missed neighborhood|can not out per TW 4/17/25 2500140483|20521596-2500140483|1018 BAYLAND AVE HOUSTON TX 77009|29.7865|-95.3851|Service Completed|2025-04-16 08:23:45.0000000|Apr 16 2025 1:26PM|Sewer Wastewater - 20521596-2500140483 - 1018 Bayland Ave|Sewer Wastewater|1 Calendar Day|Apr 17 2025 1:23PM|NW|H|493B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 13:23:45.0000000|3114941.5000000000|13851218.0000000000|1018 BAYLAND AVE|HOUSTON|TX|77009|0620650000005|2025-04-16 13:23:45.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|4/16/2025 1:24:44 PM - Case # 20521596 -2500140483: All investig||There's a clog on the city side of the sewer drain and it backing up the line|4/16/2025 1:24:44 PM - Case # 20521596 -2500140483: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140482|12696901-2500140482|201 WESTHEIMER RD HOUSTON TX 77006|29.7447|-95.383|Routed - Integrated|2025-04-16 08:22:55.0000000||Traffic Signs - 12696901-2500140482 - HELENA ST WESTHEIMER RD|Traffic Signs|14 Working Days|May 6 2025 1:27PM|SW|C|493T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 13:27:08.0000000|3116107.5000000000|13835954.0000000000|201 WESTHEIMER RD|HOUSTON|TX|77006|1208550010001|2025-04-16 13:22:55.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NE|S|1st Wednesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:09:55||+++ ADDRESS WARNING +++Entered Address: HELENA ST WESTHEIMER RDValidated Address: 201 WESTHEIMER RD - Address Id: 3130086+++ ADDRESS WARNING +++Westheimer and helena stated there's cones on the street but flaggers were not present until after citizen wa|Public Works 2500140481|20521597-2500140481|602 HEATHERTON HILL LN HOUSTON TX 77047|29.6141|-95.4119|Service Completed|2025-04-16 08:22:55.0000000|Apr 16 2025 9:24AM|Sewer Wastewater - 20521597-2500140481 - 602 HEATHERTON HILL LN|Sewer Wastewater|1 Calendar Day|Apr 17 2025 1:24PM|SW|D|572U|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 13:24:20.0000000|3108391.5000000000|13788314.0000000000|602 HEATHERTON HILL LN|HOUSTON|TX|77047|1250530020019|2025-04-16 13:22:55.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:23:13 AM - Case # 20521597 -2500140481: All investig||Caller is stating that there is trash in the sewer and its clogged up.|4/16/2025 9:23:13 AM - Case # 20521597 -2500140481: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140479|20521593-2500140479|3009 ELPYCO ST HOUSTON TX 77051|29.6456|-95.3795|Routed - Integrated|2025-04-16 08:22:08.0000000||Water Leak - 20521593-2500140479 - 3009 ELPYCO ST|Water Leak|10 Calendar Days|Apr 26 2025 1:22PM|SE|D|573F|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 13:22:12.0000000|3118320.0000000000|13800078.0000000000|3009 ELPYCO ST|HOUSTON|TX|77051|0810250000026|2025-04-16 13:22:08.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:00:44||water leak|Public Works 2500140477|2500140477|9313 ROSSTOWN WAY HOUSTON 77080|29.8009|-95.5188|Service Completed|2025-04-16 08:21:14.0000000|Apr 16 2025 2:07PM|Liaison Comm - 2500140477 - 9313 ROSSTOWN WAY|Liaison Comm|5 Working Days|Apr 23 2025 1:29PM|NW|A|450U|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 13:22:52.0000000|3072414.5000000000|13855162.0000000000|9313 ROSSTOWN WAY|HOUSTON||77080|0772820020099|2025-04-16 13:21:14.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||new recycling can located at 9313 rosstown way 77080 26100860176 -New resident still awaits recycling cart delivery|container department has been notified 2500140476|2500140476|9415 NEFF ST HOUSTON TX 77036|29.7028|-95.5493|Routed|2025-04-16 08:21:12.0000000||Container Repair - 2500140476 - 9415 NEFF ST|Container Repair|10 Calendar Days|Apr 26 2025 1:22PM|SW|J|529H|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 13:22:44.0000000|3063781.0000000000|13819254.0000000000|9415 NEFF ST|HOUSTON|TX|77036|0933810000002|2025-04-16 13:21:12.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Repair 4/16/2025 8:22:44 AM||NULL|Solid Waste Management 2500140475|12696899-2500140475|4902 TELEPHONE RD HOUSTON TX 77087|29.6914|-95.2988|Routed - Integrated|2025-04-16 08:20:56.0000000||Traffic School Zone - 12696899-2500140475 - TELEPHONE RD FAIRWAY DR|Traffic School Zone|19 Calendar Days|May 5 2025 1:22PM|SE|I|534R|Public Works|Transportation Drainage Operations|Traffic School Zone|0|Active|2025-04-16 13:22:26.0000000|3143308.0000000000|13817451.0000000000|4902 TELEPHONE RD|HOUSTON|TX|77087|0590640140008|2025-04-16 13:20:56.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-04|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Traffic School Zone 4/16/2025 8:22:26 AM||+++ ADDRESS WARNING +++Entered Address: TELEPHONE RD FAIRWAY DRValidated Address: 4902 TELEPHONE RD - Address Id: 518788+++ ADDRESS WARNING +++|Public Works 2500140473|20521594-2500140473|4747 ALLENDALE RD HOUSTON TX 77017|29.6825|-95.2516|Service Completed|2025-04-16 08:19:56.0000000|Apr 16 2025 9:46AM|Water Leak - 20521594-2500140473 - 4747 ALLENDALE RD|Water Leak|10 Calendar Days|Apr 26 2025 1:21PM|SE|E|535V|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 13:21:23.0000000|3158486.0000000000|13814775.0000000000|4747 ALLENDALE RD|HOUSTON|TX|77017|1149240010001|2025-04-16 13:19:56.0000000|MEADOWBROOK / ALLENDALE||||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:46:17 AM - Case # 20521594 -2500140473: Dear Custome||Caller is stating that the leak is getting worse. Original case number was closed 2500128835. Leak was coming from the meter vault.|4/16/2025 9:46:17 AM - Case # 20521594 -2500140473: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140472|2500140472|6227 HESTA LN HOUSTON TX 77016|29.8523|-95.3075|Routed|2025-04-16 08:19:10.0000000||Container Placement - 2500140472 - 6227 HESTA LN|Container Placement|12 Calendar Days|Apr 28 2025 1:20PM|NE|B|454D|Solid Waste Management|Public Information Office|Container Placement|0|Active|2025-04-16 13:20:57.0000000|3138806.2500000000|13875909.0000000000|6227 HESTA LN|HOUSTON|TX|77016|0934540000016|2025-04-16 13:19:10.0000000|EAST LITTLE YORK / HOMESTEAD||NETU115|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Thursday|NE|SWM PublicInfoOffice|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Placement 4/16/2025 8:2||NULL|Solid Waste Management 2500140471|2500140471|3501 EASTEX FWY HOUSTON TX 77026|29.7942|-95.3406|Service Completed|2025-04-16 08:18:36.0000000|Apr 17 2025 1:19PM|Dead Animal Collection - 2500140471 - Collingsworth St And Eastex Fwy|Dead Animal Collection|4 Calendar Days|Apr 20 2025 1:18PM|NE|H|454W|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 13:18:36.0000000|3128976.0000000000|13854476.0000000000|3501 EASTEX FWY|HOUSTON|TX|77026|0291810300035|2025-04-16 13:18:36.0000000|KASHMERE GARDENS|Greater Northside MD|||NE|||NW|||NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||+++ ADDRESS Warning +++Entered Address: Collingsworth St And Eastex FwyValidated Address: 3501 EASTEX FWY - Address Id: 1165198+++ ADDRESS Warning +++When you are on 59 South and take the 133B exit to Collingsworth like right when you get off the exit on|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500140470|2500140470|7118 NEFF ST HOUSTON TX 77074|29.7006|-95.5095|Service Completed|2025-04-16 08:18:22.0000000|Apr 17 2025 6:27AM|Missed Garbage Pickup - 2500140470 - 7118 NEFF ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:19PM|SW|J|530L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:19:16.0000000|3076444.5000000000|13818813.0000000000|7118 NEFF ST|HOUSTON|TX|77074|0882280000019|2025-04-16 13:18:22.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Crews working in area on 4/17/25||street missed|Crews working in area on 4/17/25 2500140468|2500140468|4758 ANGLETON ST HOUSTON TX 77033|29.6648|-95.353|Routed|2025-04-16 08:15:52.0000000||Heavy Trash Code Violation - 2500140468 - 4758 ANGLETON ST|Heavy Trash Code Violation|25 Working Days|May 21 2025 1:28PM|SE|D|533Z|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 13:21:48.0000000|3126517.7500000000|13807302.0000000000|4758 ANGLETON ST|HOUSTON|TX|77033|0770330070009|2025-04-16 13:15:52.0000000|SUNNYSIDE|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Heavy Trash Code Violation 4/16/2025 8:21||Illegal dumping from a 4 door dark blue Nissan sedan and red chevy|Solid Waste Management 2500140467|307169-2500140467|3400 WOODCHASE DR HOUSTON TX 77042|29.726|-95.5463|Routed - Integrated|2025-04-16 08:15:49.0000000||Nuisance On Property - 307169-2500140467 - 3400 woodchase drive|Nuisance On Property|180 Working Days|Jan 6 2026 4:44PM|SW|F|490W|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 15:44:31.0000000|3064483.2500000000|13827699.0000000000|3400 WOODCHASE DR|HOUSTON|TX|77042|1088560000003|2025-04-16 13:15:49.0000000|WESTCHASE|Westchase MD|||SW|||SW|||SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|Schnedria Gilbert-Hines created Nuisance On Property 4/16/2025||+++ ADDRESS WARNING +++Entered Address: 3400 woodchase driveValidated Address: 3400 WOODCHASE DR - Address Id: 279766+++ ADDRESS WARNING +++Trash along the fence connecting Woodchase Patk to Idlewood Condominioms. Trash collects along the fence line of the|Neighborhoods 2500140466|2500140466|733 W 39TH ST HOUSTON TX 77018|29.822|-95.4129|Service Completed|2025-04-16 08:15:39.0000000|Apr 18 2025 8:53AM|Missed Garbage Pickup - 2500140466 - 733 W 39TH ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:17PM|NW|H|452Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:17:40.0000000|3105754.2500000000|13863849.0000000000|733 W 39TH ST|HOUSTON|TX|77018|0660460250024|2025-04-16 13:15:39.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per TW 4/17/25||school traffic park in from of home preventing pick up|Serviced per TW 4/17/25 2500140464|20521592-2500140464|1248 W 26TH ST HOUSTON TX 77008|29.8095|-95.4219|Service Completed|2025-04-16 08:14:00.0000000|Apr 16 2025 12:13PM|Water Main Valve - 20521592-2500140464 - 1248 W 26TH ST|Water Main Valve|5 Calendar Days|Apr 21 2025 1:16PM|NW|C|452U|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 13:16:22.0000000|3103044.7500000000|13859244.0000000000|1248 W 26TH ST|HOUSTON|TX|77008|1357900010002|2025-04-16 13:14:00.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-01|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:12:21 PM - Case # 20521592 -2500140464: An investig||Caller states she had to turn off her water due to a corroded pipe and valve fell off.|4/16/2025 12:12:21 PM - Case # 20521592 -2500140464: An investigation has been completed and a leak was not found at this location. 2500140462|2500140462|8553 RIDGEPOINT DR HOUSTON 77055|29.8088|-95.4992|Routed|2025-04-16 08:12:56.0000000||SWM Escalation - 2500140462 - 8553 RIDGEPOINT DR|SWM Escalation|3 Working Days|Apr 21 2025 1:20PM|NW|A|450V|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 13:13:25.0000000|3078541.0000000000|13858234.0000000000|8553 RIDGEPOINT DR|HOUSTON||77055|0805300000007|2025-04-16 13:12:56.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created SWM Escalation 4/16/2025 8:13:25 AM||8553 Rich Point Dr 77055Black Container fell into truck water account -265211801278|Solid Waste Management 2500140461|20521591-2500140461|10902 SAGEWILLOW LN HOUSTON TX 77089|29.593|-95.2289|Service Completed|2025-04-16 08:12:26.0000000|Apr 16 2025 11:04AM|Water Leak - 20521591-2500140461 - 10902 SAGEWILLOW LN|Water Leak|10 Calendar Days|Apr 26 2025 1:13PM|SE|D|616B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 13:13:52.0000000|3166750.5000000000|13782480.0000000000|10902 SAGEWILLOW LN|HOUSTON|TX|77089|1003670000010|2025-04-16 13:12:26.0000000|SOUTH BELT / ELLINGTON||SETH111|THURSDAY|SE|SETH-B-01|THURSDAY-B|SE|S|2nd Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:03:13 AM - Case # 20521591 -2500140461: An investig||NULL|4/16/2025 11:03:13 AM - Case # 20521591 -2500140461: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140460|12696898-2500140460|102 S LOCKWOOD DR HOUSTON TX 77011|29.7469|-95.3276|Routed - Integrated|2025-04-16 08:11:56.0000000||Street Condition - 12696898-2500140460 - 102 S LOCKWOOD DR|Street Condition|30 Calendar Days|May 16 2025 1:14PM|NE|H|494T|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-16 13:14:31.0000000|3133645.2500000000|13837428.0000000000|102 S LOCKWOOD DR|HOUSTON|TX|77011|0280300000001|2025-04-16 13:11:56.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 03:17:51||huge pothole/road caving in it is the green building at the corner of Lockwood and brady. The cave in is on the brady side of the corner lot next to the parking lot|Public Works 2500140459|2500140459|4036 LUCILLE ST HOUSTON TX 77026|29.7895|-95.3297|Routed|2025-04-16 08:11:05.0000000||Missed Garbage Pickup - 2500140459 - 4036 LUCILLE ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:14PM|NE|B|494B|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 13:14:19.0000000|3132498.0000000000|13852862.0000000000|4036 LUCILLE ST|HOUSTON|TX|77026|0561440000020|2025-04-16 13:11:05.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|none||4036 LUCILLE ST/ missed one side of street adresss not serviced Missed Garbage Pickup - 2500135923 - 4036 LUCILLE ST- closed and not serviced|Solid Waste Management 2500140458|2500140458|10002 GALVESTON RD HOUSTON 77034|29.6219|-95.1973|Service Completed|2025-04-16 08:11:03.0000000|Apr 17 2025 1:38PM|HPW Escalation - 2500140458 - 10002 GALVESTON RD|HPW Escalation|3 Working Days|Apr 21 2025 1:19PM|SE|E|576R|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-16 13:12:12.0000000|3176434.4900000000|13793288.6600000000|10002 GALVESTON RD|HOUSTON||77034|0151070230002|2025-04-16 13:11:03.0000000|SOUTH BELT / ELLINGTON||SETH102|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW||2nd Tuesday|SE|HPW CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|04.17.2025 Traffic Signal Section Update: Public Works Maintenan||The turn signal to turn north on Highway 3 from Fuqua is pointing away from Fuqua so the view is obstructed. It's dangerous because you never know when the light is green during the day. At night you might tell when it's illuminated but during the day it'|04.17.2025 Traffic Signal Section Update: Public Works Maintenance Manager - repairs completed on the 16th - the citizen has been contacted. 2500140457|2500140457|14310 WESTHEIMER RD HOUSTON TX 77077|29.7364|-95.6411|Routed|2025-04-16 08:10:38.0000000||Nuisance on Commercial Property - 2500140457 - 14310 WESTHEIMER RD|Nuisance on Commercial Property|7 Calendar Days|Apr 23 2025 1:13PM|SW|G|488S|Public Works|Houston Permitting Center|Nuisance on Commercial Property|0|Active|2025-04-16 13:13:13.0000000|3034308.2500000000|13830614.0000000000|14310 WESTHEIMER RD|HOUSTON|TX|77077|1180150010003|2025-04-16 13:10:38.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE|HPC DangerousComBldg|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||trash in the alley behind the .99 store|Public Works 2500140453|12696897-2500140453|14333 WESTHEIMER RD HOUSTON TX 77082|29.7357|-95.64|Routed - Integrated|2025-04-16 08:09:03.0000000||Drainage - 12696897-2500140453 - WESTHEIMER RD BRIARGREEN DR|Drainage|30 Calendar Days|May 16 2025 1:10PM|SW|F|488S|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 13:10:19.0000000|3034541.0000000000|13830254.0000000000|14333 WESTHEIMER RD|HOUSTON|TX|77082|1072390000007|2025-04-16 13:09:03.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 03:15:43||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD BRIARGREEN DRValidated Address: 14333 WESTHEIMER RD - Address Id: 437659+++ ADDRESS WARNING +++retention pond is not being maintained behind the .99 cent store.|Public Works 2500140452|2500140452|6671 LINDY LN HOUSTON TX 77023|29.7204|-95.3102|Service Completed|2025-04-16 08:08:59.0000000|Apr 16 2025 10:15AM|Missed Recycling Pickup - 2500140452 - 6671 LINDY LN|Missed Recycling Pickup|4 Working Days|Apr 22 2025 1:10PM|SE|I|534C|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 13:10:09.0000000|3139474.5000000000|13827962.0000000000|6671 LINDY LN|HOUSTON|TX|77023|0622060090033|2025-04-16 13:08:59.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||NULL|Completed by Robert Lonzo. Notes: 2500140451|307158-2500140451|6131 ARIEL ST HOUSTON TX 77074|29.6823|-95.4997|Routed - Integrated|2025-04-16 08:06:36.0000000||Nuisance On Property - 307158-2500140451 - 6131 ARIEL ST|Nuisance On Property|180 Working Days|Jan 6 2026 2:11PM|SW|J|530R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 13:11:39.0000000|3079746.7900000000|13812259.4900000000|6131 ARIEL ST|HOUSTON|TX|77074|0823430000015|2025-04-16 13:06:36.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW||2nd Tuesday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Trash bins left in front of house|Neighborhoods 2500140450|2500140450|14163 NORTHWEST FWY HOUSTON TX 77040|29.8594|-95.5274|Routed|2025-04-16 08:05:58.0000000||Dumpster Complaint - 2500140450 - 14163 NORTHWEST FWY|Dumpster Complaint|36 Calendar Days|May 22 2025 1:05PM|NW|A|410X|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-16 13:05:58.0000000|3069057.2500000000|13876372.0000000000|14163 NORTHWEST FWY|HOUSTON|TX|77040|0131810000032|2025-04-16 13:05:58.0000000|FAIRBANKS / NORTHWEST CROSSING||||NW|||NW|||NE|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||trash keeps being dumped on the side of the garbage dump. Wing stop|Solid Waste Management 2500140449|2500140449|12342 PALMWAY ST HOUSTON TX 77034|29.6261|-95.2048|Citation issued|2025-04-16 08:05:32.0000000|Apr 18 2025 11:30AM|Parking Violation - 2500140449 - 12342 PALMWAY ST|Parking Violation|19 Calendar Days|May 5 2025 1:07PM|SE|I|576R|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 13:07:08.0000000|3174003.7500000000|13794755.0000000000|12342 PALMWAY ST|HOUSTON|TX|77034|0842780000011|2025-04-16 13:05:32.0000000|SOUTH BELT / ELLINGTON||SETH102|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Vehicle was moved||obstructs view of oncoming cars|Vehicle was moved 2500140448|2500140448|300 SAMPSON ST HOUSTON 77003|29.7498|-95.3403|Service Completed|2025-04-16 08:03:58.0000000|Apr 16 2025 10:51AM|HPW Escalation - 2500140448 - 300 SAMPSON ST|HPW Escalation|3 Working Days|Apr 21 2025 1:11PM|NE|H|494N|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-16 13:04:47.0000000|3129523.5500000000|13838298.1600000000|300 SAMPSON ST|HOUSTON||77003|1376180010005|2025-04-16 13:03:58.0000000|SECOND WARD|East End MD|SEMO103|MONDAY|SE|SEMO-A-10|MONDAY-A|SE||1st Friday|SE|HPW CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|Made customer contact repair will be scheduled||steady stream of water down the sidewalk300-301 sampson street|Made customer contact repair will be scheduled 2500140447|2500140447|768 DILLARD ST HOUSTON TX 77091|29.8624|-95.4158|Service Completed - Further Actions|2025-04-16 08:03:42.0000000|Apr 18 2025 9:03AM|Missed Garbage Pickup - 2500140447 - 768 DILLARD ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:04PM|NW|B|412Y|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 13:04:18.0000000|3104386.2500000000|13878531.0000000000|768 DILLARD ST|HOUSTON|TX|77091|0701230050123|2025-04-16 13:03:42.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE|S|3rd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|can not out per TW 4/17/25||NULL|can not out per TW 4/17/25 2500140445|12696894-2500140445|2247 SIMMANS ST HOUSTON TX 77032|29.9575|-95.3581|Service Completed|2025-04-16 08:02:45.0000000|Apr 18 2025 5:39AM|Street Hazard - 12696894-2500140445 - 2247 SIMMANS ST|Street Hazard|10 Calendar Days|Apr 26 2025 1:02PM|NE|B|373M|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 13:02:45.0000000|3121591.7500000000|13913653.0000000000|2247 SIMMANS ST|HOUSTON|TX|77032|0440030010010|2025-04-16 13:02:45.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||manhole cover is missing|Resolution :07. Investigation / Inspection completedClose Comments :All manhole covers in place at this location 2500140444|12696896-2500140444|ZOE ST LARIMER ST HOUSTON TX 77020|29.7674|-95.3033|Routed - Integrated|2025-04-16 08:02:17.0000000||Traffic Signs - 12696896-2500140444 - ZOE ST LARIMER ST|Traffic Signs|14 Working Days|May 6 2025 1:07PM|NE|H|494M|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 13:07:23.0000000|3141029.0800000000|13845148.4400000000|ZOE ST LARIMER ST|HOUSTON|TX|77020|0730430030013|2025-04-16 13:02:17.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE||1st Tuesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 01:49:34||Street name sign missing at Zoe St and Larimer St|Public Works 2500140442|2500140442|806 WEMBLEY WOOD WAY HOUSTON TX 77336|30.0293|-95.1051|Routed|2025-04-16 08:01:35.0000000||Add a Can Cancellation - 2500140442 - 806 WEMBLEY WOOD WAY|Add a Can Cancellation|19 Calendar Days|May 5 2025 1:02PM|GNEHSA|E|338M|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-16 13:02:35.0000000|3200784.5000000000|13942329.0000000000|806 WEMBLEY WOOD WAY|HOUSTON|TX|77336|1416810020023|2025-04-16 13:01:35.0000000|LAKE HOUSTON||NETU109|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Add a Can Cancellation 4/16/2025 8:02:3||Customer never received his trash can so he is requesting a refund for the last 2 months they charged him the add a can program|Solid Waste Management 2500140440|12696892-2500140440|1122 HOLMAN ST HOUSTON TX 77004|29.7387|-95.3768|Routed - Integrated|2025-04-16 08:01:08.0000000||Traffic Signal Maintenance - 12696892-2500140440 - SAN JACINTO ST HOLMAN ST|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 1:02PM|SW|D|493T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|0|Active|2025-04-16 13:02:17.0000000|3118069.7500000000|13833961.0000000000|1122 HOLMAN ST|HOUSTON|TX|77004|none|2025-04-16 13:01:08.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: SAN JACINTO ST HOLMAN STValidated Address: 1122 HOLMAN ST - Address Id: 1976026+++ ADDRESS WARNING +++street light poleand crosswaLK pole down|Public Works 2500140438|2500140438|9242 LOGANS RUN LN HOUSTON TX 77075|29.6069|-95.2566|Routed|2025-04-16 08:00:45.0000000||Missed Heavy Trash Pickup - 2500140438 - 9242 LOGANS RUN LN|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:07PM|SE|I|575V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-16 13:00:45.0000000|3157786.0000000000|13787247.0000000000|9242 LOGANS RUN LN|HOUSTON|TX|77075|1291240010017|2025-04-16 13:00:45.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Heavy Trash Pickup 4/16/2025 8:00:45||NULL|Solid Waste Management 2500140436|20521590-2500140436|7125 KOPMAN DR HOUSTON TX 77061|29.6547|-95.3042|Service Completed|2025-04-16 07:58:39.0000000|Apr 17 2025 8:22AM|Water Service - 20521590-2500140436 - 7125 KOPMAN DR|Water Service|2 Calendar Days|Apr 18 2025 12:59PM|SE|I|574D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 12:59:41.0000000|3142112.0000000000|13804117.0000000000|7125 KOPMAN DR|HOUSTON|TX|77061|0600130200031|2025-04-16 12:58:39.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 8:22:15 AM - Case # 20521590 -2500140436: All investig||NULL|4/17/2025 8:22:15 AM - Case # 20521590 -2500140436: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140435|307156-2500140435|119 SYLVESTER RD HOUSTON TX 77009|29.8114|-95.3707|Routed - Integrated|2025-04-16 07:58:39.0000000||Junk Motor Vehicle - 307156-2500140435 - 119 SYLVESTER RD|Junk Motor Vehicle|176 Working Days|Dec 30 2025 11:00PM|NE|H|453U|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 12:59:32.0000000|3119245.5000000000|13860444.0000000000|119 SYLVESTER RD|HOUSTON|TX|77009|0400770000053|2025-04-16 12:58:39.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Junk Motor Vehicle 4/16/2025 7:59:32 AM||believe Santo Car lot is using area.|Neighborhoods 2500140434|12696895-2500140434|FLOWERS ST KELLER ST HOUSTON TX 77087|29.7061|-95.2995|Routed - Integrated|2025-04-16 07:57:51.0000000||Traffic Signs - 12696895-2500140434 - FLOWERS ST KELLER ST|Traffic Signs|14 Working Days|May 6 2025 1:03PM|SE|I|534H|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 13:03:02.0000000|3143083.9100000000|13822792.2300000000|FLOWERS ST KELLER ST|HOUSTON|TX|77087|0601270270009|2025-04-16 12:57:51.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE||1st Tuesday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:57:33||Street name sign missing at Flowers St and Keller St|Public Works 2500140433|307157-2500140433|5719 FULTON ST HOUSTON TX 77009|29.8115|-95.3702|Routed - Integrated|2025-04-16 07:57:27.0000000||Junk Motor Vehicle - 307157-2500140433 - 5719 FULTON ST|Junk Motor Vehicle|176 Working Days|Dec 30 2025 11:00PM|NE|H|453U|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 12:58:31.0000000|3119411.2500000000|13860448.0000000000|5719 FULTON ST|HOUSTON|TX|77009|0400770000050|2025-04-16 12:57:27.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Junk Motor Vehicle 4/16/2025 7:58:31 AM||states should only be a car lot. not a lot to dismantle vehicles.|Neighborhoods 2500140432|12696893-2500140432|1385 ARLINGTON ST HOUSTON TX 77008|29.7963|-95.3943|Routed - Integrated|2025-04-16 07:55:48.0000000||Traffic Markings - 12696893-2500140432 - E 14TH ST ARLINGTON ST|Traffic Markings|28 Calendar Days|May 14 2025 1:01PM|NW|C|453W|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-16 13:01:44.0000000|3111868.2500000000|13854637.0000000000|1385 ARLINGTON ST|HOUSTON|TX|77008|1156670010001|2025-04-16 12:55:48.0000000|GREATER HEIGHTS||NWTH117|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Traffic Markings 4/16/2025 8:01:44 AM||+++ ADDRESS WARNING +++Entered Address: E 14TH ST ARLINGTON STValidated Address: 1385 ARLINGTON ST - Address Id: 1118768+++ ADDRESS WARNING +++|Public Works 2500140431|12696891-2500140431|RONSON RD PANATELLA DR HOUSTON TX 77055|29.7966|-95.4991|Service Completed|2025-04-16 07:53:26.0000000|Apr 17 2025 12:51PM|Traffic Signs - 12696891-2500140431 - RONSON RD PANATELLA DR|Traffic Signs|14 Working Days|May 5 2025 10:00PM|NW|A|450Z|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 12:58:39.0000000|3078728.4400000000|13853682.7500000000|RONSON RD PANATELLA DR|HOUSTON|TX|77055|0791290070132|2025-04-16 12:53:26.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE||4th Wednesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||Street name sign is missing at the corner of Ronson Rd and Panatelland|Resolution :08. Maintenance repair has been completedClose Comments :Completed 2500140430|20521589-2500140430|5711 ALMEDA RD HOUSTON TX 77004|29.7185|-95.3798|Routed - Integrated|2025-04-16 07:51:38.0000000||Restoration Due to Utility Work - 20521589-2500140430 - 5711 ALMEDA RD|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 12:54PM|SW|D|533B|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-16 12:54:52.0000000|3117398.7500000000|13826558.0000000000|5711 ALMEDA RD|HOUSTON|TX|77004|0611290390009|2025-04-16 12:51:38.0000000|MACGREGOR|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:04:42||restoration / pls restore sidewalk corner street 5700 almeda rd 2200 riverside patients unable to use sidewalk especially the ones that use wheelchairs|Public Works 2500140429|12696890-2500140429|10211 TORRINGTON LN HOUSTON TX 77075|29.6198|-95.2317|Routed - Integrated|2025-04-16 07:48:46.0000000||Street Hazard - 12696890-2500140429 - 10211 TORRINGTON LN|Street Hazard|10 Calendar Days|Apr 26 2025 12:52PM|SE|D|576P|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-16 12:52:06.0000000|3165552.5000000000|13792165.0000000000|10211 TORRINGTON LN|HOUSTON|TX|77075|0854720000010|2025-04-16 12:48:46.0000000|SOUTH BELT / ELLINGTON||SETH116|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:55:40||mowing needed between 10211 and 10219 Torrington|Public Works 2500140428|12696889-2500140428|5875 BELLAIRE BLVD HOUSTON TX 77081|29.7055|-95.4846|Service Completed|2025-04-16 07:46:18.0000000|Apr 16 2025 1:31PM|Traffic Signal Maintenance - 12696889-2500140428 - BELLAIRE BLVD RENWICK DR|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 12:47PM|SW|J|531E|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 12:47:24.0000000|3084326.2500000000|13820780.0000000000|5875 BELLAIRE BLVD|HOUSTON|TX|77081|none|2025-04-16 12:46:18.0000000|GULFTON||||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: BELLAIRE BLVD RENWICK DRValidated Address: 5875 BELLAIRE BLVD - Address Id: 2026642+++ ADDRESS WARNING +++stuck on red|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500140427|20521588-2500140427|4142 MAGGIE ST HOUSTON TX 77051|29.6619|-95.3661|Service Completed|2025-04-16 07:45:29.0000000|Apr 16 2025 11:42AM|Water Leak - 20521588-2500140427 - 4140 maggie street|Water Leak|10 Calendar Days|Apr 26 2025 12:46PM|SE|D|533Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 12:46:16.0000000|3122457.5000000000|13806121.0000000000|4142 MAGGIE ST|HOUSTON|TX|77051|0771330040011|2025-04-16 12:45:29.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:41:15 AM - Case # 20521588 -2500140427: Dear Custom||+++ ADDRESS WARNING +++Entered Address: 4140 maggie streetValidated Address: 4142 MAGGIE ST - Address Id: 346258+++ ADDRESS WARNING +++|4/16/2025 11:41:15 AM - Case # 20521588 -2500140427: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140426|2500140426|10714 BUFFUM ST HOUSTON TX 77051|29.6424|-95.3804|Routed|2025-04-16 07:44:57.0000000||New Resident Container - 2500140426 - 10714 BUFFUM ST|New Resident Container|12 Calendar Days|Apr 28 2025 12:47PM|SE|D|573F|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-16 12:47:03.0000000|3118083.5000000000|13798907.0000000000|10714 BUFFUM ST|HOUSTON|TX|77051|0843300000002|2025-04-16 12:44:57.0000000|SUNNYSIDE|Five Corners HCID #10B|SEFR112|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created New Resident Container 4/16/2025 7:47:03||NULL|Solid Waste Management 2500140425|2500140425|11435 RAINCOVE DR HOUSTON TX 77016|29.8867|-95.299|Routed|2025-04-16 07:44:39.0000000||Missed Garbage Pickup - 2500140425 - 11435 RAINCOVE DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|B|415N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 12:45:32.0000000|3141089.0000000000|13888521.0000000000|11435 RAINCOVE DR|HOUSTON|TX|77016|0913920000023|2025-04-16 12:44:39.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-04|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created Missed Garbage Pickup 4/16/2025 7:45:32||NULL|Solid Waste Management 2500140424|2500140424|4110 T C JESTER BLVD HOUSTON TX 77018|29.8251|-95.4536|Service Completed - Further Actions|2025-04-16 07:42:43.0000000|Apr 18 2025 9:02AM|Missed Garbage Pickup - 2500140424 - 4110 T C Jester Blvd|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|451M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 12:42:43.0000000|3092824.7500000000|13864614.0000000000|4110 T C JESTER BLVD|HOUSTON|TX|77018|0731000880033|2025-04-16 12:42:43.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|can not out per TW 4/17/25||No pick up on our scheduled day for this blockneed pickup on our block|can not out per TW 4/17/25 2500140423|20521587-2500140423|13902 PIPING ROCK LN HOUSTON TX 77077|29.7399|-95.6347|Routed - Integrated|2025-04-16 07:39:40.0000000||Water Leak - 20521587-2500140423 - 13902 PIPING ROCK LN|Water Leak|10 Calendar Days|Apr 26 2025 12:44PM|SW|G|488S|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 12:44:44.0000000|3036246.1100000000|13831964.7800000000|13902 PIPING ROCK LN|HOUSTON|TX|77077|1005340000001|2025-04-16 12:39:40.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|Briar Park Village HOA||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:55:05||13902 Piping Rock. The water leak is located on the east side of the Briar Village Clubhouse/Pool|Public Works 2500140422|2500140422|627 SPELL ST HOUSTON TX 77022|29.8364|-95.3898|Routed|2025-04-16 07:38:34.0000000||Missed Recycling Pickup - 2500140422 - 627 SPELL ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|H|453E|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 12:39:09.0000000|3112895.7500000000|13869333.0000000000|627 SPELL ST|HOUSTON|TX|77022|0841240000048|2025-04-16 12:38:34.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Recycling Pickup 4/16/2025 7:39:09||NULL|Solid Waste Management 2500140420|2500140420|1216 W 16TH ST HOUSTON TX 77008|29.7996|-95.4206|Routed|2025-04-16 07:38:26.0000000||Add a Can Cancellation - 2500140420 - 1221 W 16TH ST|Add a Can Cancellation|19 Calendar Days|May 5 2025 12:41PM|NW|C|452Y|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-16 12:41:16.0000000|3103575.2500000000|13855571.0000000000|1216 W 16TH ST|HOUSTON|TX|77008|0561670060015|2025-04-16 12:38:26.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Add a Can Cancellation 4/16/2025 7:41:16||+++ ADDRESS WARNING +++Entered Address: 1221 W 16TH STValidated Address: 1216 W 16TH ST - Address Id: 1954125+++ ADDRESS WARNING +++2 recycling and 1 black|Solid Waste Management 2500140419|2500140419|7637 GLEN MANOR DR HOUSTON 77028|29.8419|-95.2898|Routed|2025-04-16 07:37:48.0000000||SWM Escalation - 2500140419 - 7637 GLEN MANOR DR|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|NE|B|455E|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 12:38:29.0000000|3144539.5000000000|13872313.0000000000|7637 GLEN MANOR DR|HOUSTON||77028|0740480160318|2025-04-16 12:37:48.0000000|TRINITY / HOUSTON GARDENS||NETH112|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/16/2025 7:38:29 AM||Please deliver one ((zzz) additional can.|Solid Waste Management 2500140418|12696888-2500140418|BUFFALO SPWY DANVILLE ST HOUSTON TX 77098|29.7308|-95.4283|Service Completed|2025-04-16 07:37:08.0000000|Apr 17 2025 1:29PM|Traffic Signs - 12696888-2500140418 - BUFFALO SPWY DANVILLE ST|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SW|C|492X|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 12:42:09.0000000|3101919.3300000000|13830558.8300000000|BUFFALO SPWY DANVILLE ST|HOUSTON|TX|77098|none|2025-04-16 12:37:08.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|||NW|||SW|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||The stop sign in the corner of Buffalo speedway and Danville st got hit by a car|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance Complete 2500140417|307155-2500140417|1951 WELCH ST HOUSTON TX 77019|29.748|-95.4059|Routed - Integrated|2025-04-16 07:37:04.0000000||Nuisance On Property - 307155-2500140417 - 1951 Welch St|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|NW|C|492R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 12:37:04.0000000|3108796.2500000000|13837058.0000000000|1951 WELCH ST|HOUSTON|TX|77019|1220400010002|2025-04-16 12:37:04.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO120|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Overgrown bushes and plants blocking sidewalk|Neighborhoods 2500140416|2500140416|4922 RUSK ST HOUSTON TX 77023|29.7396|-95.3253|Service Completed|2025-04-16 07:36:49.0000000|Apr 16 2025 9:36AM|Missed Garbage Pickup - 2500140416 - 703 EDGEWOOD ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|I|494T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 12:38:43.0000000|3134471.0000000000|13834772.0000000000|4922 RUSK ST|HOUSTON|TX|77023|0380720000001|2025-04-16 12:36:49.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||+++ ADDRESS WARNING +++Entered Address: 703 EDGEWOOD STValidated Address: 4922 RUSK ST - Address Id: 158724+++ ADDRESS WARNING +++per caller entire street was skipped pls come service|Completed by Robert Lonzo. Notes: 2500140414|2500140414|7131 AVENUE E HOUSTON TX 77011|29.7373|-95.2976|Service Completed|2025-04-16 07:34:43.0000000|Apr 16 2025 9:58AM|Missed Recycling Pickup - 2500140414 - 7131 AVENUE E|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|I|495S|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 12:35:35.0000000|3143270.5000000000|13834237.0000000000|7131 AVENUE E|HOUSTON|TX|77011|0251330000008|2025-04-16 12:34:43.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||whole ave e was missed for recycling surrounding street was serviced|Completed by Robert Lonzo. Notes: 2500140413|2500140413|2633 DRUID ST HOUSTON TX 77091|29.8572|-95.4513|Service Completed|2025-04-16 07:33:45.0000000|Apr 16 2025 11:25AM|Dead Animal Collection - 2500140413 - 2633 DRUID ST|Dead Animal Collection|4 Calendar Days|Apr 20 2025 12:34PM|NW|B|411Z|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 12:34:54.0000000|3093195.5000000000|13876277.0000000000|2633 DRUID ST|HOUSTON|TX|77091|0924890000103|2025-04-16 12:33:45.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: CAT COLLECTED||NULL|Completed by Samuel Gallegos. Notes: CAT COLLECTED 2500140412|2500140412|1124 KELLOGG ST HOUSTON TX 77012|29.7151|-95.2862|Service Completed|2025-04-16 07:33:40.0000000|Apr 17 2025 7:46AM|Missed Garbage Pickup - 2500140412 - 1124 KELLOGG ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|535E|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 12:34:26.0000000|3147150.2500000000|13826250.0000000000|1124 KELLOGG ST|HOUSTON|TX|77012|1256490010006|2025-04-16 12:33:40.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500140411|12696886-2500140411|318 JACKSON HILL ST HOUSTON TX 77007|29.7642|-95.4017|Routed - Integrated|2025-04-16 07:33:15.0000000||Traffic Signs - 12696886-2500140411 - 318 JACKSON HILL ST|Traffic Signs|14 Working Days|May 5 2025 10:00PM|NW|C|492M|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 12:38:17.0000000|3109829.2600000000|13842920.2000000000|318 JACKSON HILL ST|HOUSTON|TX|77007|1292910010001|2025-04-16 12:33:15.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW||1st Wednesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:09:49||Please add stop sign to the intersection high pedestrian activity from trail and park proximity and many cars come off of memorial going too fast even now with paint on the road that was added for crosswalk I have seen even more close calls because pedestr|Public Works 2500140410|307161-2500140410|7740 LONG POINT RD HOUSTON TX 77055|29.8032|-95.4823|Routed - Integrated|2025-04-16 07:32:09.0000000||Junk Motor Vehicle - 307161-2500140410 - 7740 LONG POINT RD|Junk Motor Vehicle|176 Working Days|Dec 30 2025 11:00PM|NW|A|451T|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 12:33:13.0000000|3083962.7500000000|13856364.0000000000|7740 LONG POINT RD|HOUSTON|TX|77055|0700290070007|2025-04-16 12:32:09.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR112|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB Address corrected from Johanna Dr Long Point Rd to valid||+++ ADDRESS WARNING +++Entered Address: JOHANNA DR LONG POINT RDValidated Address: 7802 LONG POINT RD - Address Id: 2053815+++ ADDRESS WARNING +++|Neighborhoods 2500140409|20521585-2500140409|6902 BANYAN ST HOUSTON TX 77028|29.8251|-95.3076|Service Completed|2025-04-16 07:30:52.0000000|Apr 16 2025 9:50AM|Water Main Valve - 20521585-2500140409 - 6902 BANYAN ST|Water Main Valve|5 Calendar Days|Apr 21 2025 12:32PM|NE|B|454M|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 12:32:07.0000000|3139070.0000000000|13866024.0000000000|6902 BANYAN ST|HOUSTON|TX|77028|0660290040028|2025-04-16 12:30:52.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:49:17 AM - Case # 20521585 -2500140409: All investig||please turn off water - needs to do plumbing work inside the home.|4/16/2025 9:49:17 AM - Case # 20521585 -2500140409: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140408|2500140408|3754 GRENNOCH LN HOUSTON TX 77025|29.6954|-95.4364|Routed|2025-04-16 07:30:34.0000000||Missed Garbage Pickup - 2500140408 - 3754 GRENNOCH LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|C|532J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 12:35:37.0000000|3099689.7200000000|13817637.7200000000|3754 GRENNOCH LN|HOUSTON|TX|77025|0720070300030|2025-04-16 12:30:34.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE||3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/16/2025 7:35:37 AM||skipped my house yesterday for no apparent reason. No obstructions no yard debris.|Solid Waste Management 2500140407|20521584-2500140407|1403 W 21ST ST HOUSTON TX 77008|29.8049|-95.4241|Service Completed|2025-04-16 07:27:26.0000000|Apr 16 2025 10:08AM|Water Leak - 20521584-2500140407 - 1402 W 21ST ST|Water Leak|10 Calendar Days|Apr 26 2025 12:28PM|NW|C|452T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 12:28:21.0000000|3102395.0000000000|13857551.0000000000|1403 W 21ST ST|HOUSTON|TX|77008|0561660000212|2025-04-16 12:27:26.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-01|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:07:21 AM - Case # 20521584 -2500140407: Dear Custom||+++ ADDRESS WARNING +++Entered Address: 1402 W 21ST STValidated Address: 1403 W 21ST ST - Address Id: 3192127+++ ADDRESS WARNING +++leaking for months|4/16/2025 10:07:21 AM - Case # 20521584 -2500140407: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140406|12696885-2500140406|MONTROSE BLVD CHELSEA BLVD HOUSTON TX 77006|29.7307|-95.3911|Routed - Integrated|2025-04-16 07:26:44.0000000||Traffic Signs - 12696885-2500140406 - MONTROSE BLVD CHELSEA BLVD|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SW|C|493W|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 12:31:46.0000000|3113657.4900000000|13830824.6600000000|MONTROSE BLVD CHELSEA BLVD|HOUSTON|TX|77006|none|2025-04-16 12:26:44.0000000|UNIVERSITY PLACE|Montrose Management District|SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE||1st Friday|SW||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 07:03:41||Signs for crosswalk on Montrose Blvd needs to be replaced or repaired|Public Works 2500140405|307153-2500140405|1312 W 21ST ST HOUSTON TX 77008|29.8045|-95.4229|Routed - Integrated|2025-04-16 07:26:12.0000000||Nuisance On Property - 307153-2500140405 - 1312 W 21ST ST|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|NW|C|452U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 12:27:11.0000000|3102774.5000000000|13857427.0000000000|1312 W 21ST ST|HOUSTON|TX|77008|0561660000218|2025-04-16 12:26:12.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-01|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Nuisance On Property 4/16/2025 7:27:11||trash / debris on property|Neighborhoods 2500140404|2500140404|6525 S GESSNER DR HOUSTON TX 77036|29.7099|-95.5382|Routed|2025-04-16 07:26:05.0000000||Parking Violation - 2500140404 - 6525 S GESSNER DR|Parking Violation|19 Calendar Days|May 5 2025 12:30PM|SW|J|530E|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 12:30:08.0000000|3067255.5000000000|13821919.0000000000|6525 S GESSNER DR|HOUSTON|TX|77036|1300730000001|2025-04-16 12:26:05.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Parking Violation 4/16/2025 7:30:08 AM||parking on clarewood multiple cars and large commercial vehicle|Parking Management 2500140403|20521586-2500140403|9326 HIGHMEADOW DR HOUSTON TX 77063|29.7344|-95.5298|Service Completed|2025-04-16 07:25:26.0000000|Apr 16 2025 6:36PM|Water Leak - 20521586-2500140403 - 9326 HIGHMEADOW DR|Water Leak|10 Calendar Days|Apr 26 2025 12:30PM|SW|F|490T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 12:30:31.0000000|3069626.0600000000|13830926.1300000000|9326 HIGHMEADOW DR|HOUSTON|TX|77063|0935570000032|2025-04-16 12:25:26.0000000|MID WEST||SWMO116|MONDAY|SW|SWMO-A-09|MONDAY-A|SW||1st Friday|SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 6:36:18 PM - Case # 20521586 -2500140403: An investiga||water coming out of meter boxes at 9330 or 9326 highmeadow.|4/16/2025 6:36:18 PM - Case # 20521586 -2500140403: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140402|2500140402|3522 DRUMMOND ST HOUSTON TX 77025|29.6966|-95.4307|Routed|2025-04-16 07:23:02.0000000||Missed Garbage Pickup - 2500140402 - 3522 DRUMMOND ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|C|532K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 12:24:41.0000000|3101507.2500000000|13818122.0000000000|3522 DRUMMOND ST|HOUSTON|TX|77025|0760170070014|2025-04-16 12:23:02.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Missed Garbage Pickup 4/16/2025 7:24:41 AM||NULL|Solid Waste Management 2500140401|12696884-2500140401|2010 JOHNSON ST HOUSTON TX 77007|29.7753|-95.3736|Routed - Integrated|2025-04-16 07:21:05.0000000||Traffic Signs - 12696884-2500140401 - 2010 JOHNSON ST|Traffic Signs|14 Working Days|May 5 2025 10:00PM|NW|H|493F|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 12:26:08.0000000|3118769.7800000000|13847332.6400000000|2010 JOHNSON ST|HOUSTON|TX|77007|0142580000003|2025-04-16 12:21:05.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE||1st Wednesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:05:46||2010 Johnson St - homeowner on the Eastside of Johnson has put up their own no parking sign attached to the fence - this is not allowed they cannot control who is able to park on the public street please remove|Public Works 2500140400|2500140400|1718 SKINNER RD HOUSTON 77093|29.8666|-95.3588|Service Completed|2025-04-16 07:19:59.0000000|Apr 16 2025 2:04PM|Liaison Comm - 2500140400 - 1718 SKINNER RD|Liaison Comm|5 Working Days|Apr 23 2025 1:07PM|NE|B|413Z|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 12:20:42.0000000|3122400.7500000000|13880609.0000000000|1718 SKINNER RD|HOUSTON||77093|0650270010015|2025-04-16 12:19:59.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||waiting for container repair since January|container department has been notified 2500140399|12696883-2500140399|3900 S LOOP FWY HOUSTON TX 77021|29.6805|-95.3668|Service Completed|2025-04-16 07:19:48.0000000|Apr 16 2025 10:41AM|Street Hazard - 12696883-2500140399 - S LOOP FWY E SCOTT ST|Street Hazard|10 Calendar Days|Apr 26 2025 12:21PM|SE|D|533U|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 12:21:17.0000000|3122113.7500000000|13812817.0000000000|3900 S LOOP FWY|HOUSTON|TX|77021|0421310030035|2025-04-16 12:19:48.0000000|SUNNYSIDE|HCID #10-A|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: S LOOP FWY E SCOTT STValidated Address: 3900 S LOOP FWY - Address Id: 132267+++ ADDRESS WARNING +++tire in the street|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found 2500140398|20521583-2500140398|1908 HAWTHORNE ST HOUSTON TX 77098|29.7421|-95.4074|Routed - Integrated|2025-04-16 07:19:05.0000000||Water Leak - 20521583-2500140398 - 1908 HAWTHORNE ST|Water Leak|10 Calendar Days|Apr 26 2025 12:24PM|SW|C|492V|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 12:24:08.0000000|3108385.2000000000|13834897.9800000000|1908 HAWTHORNE ST|HOUSTON|TX|77098|0542190000013|2025-04-16 12:19:05.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE||1st Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/18/2025 10:40:56||Main break|Public Works 2500140397|2500140397|4251 BUGLE RD HOUSTON TX 77072|29.7123|-95.5794|Routed|2025-04-16 07:16:17.0000000||Missed Recycling Pickup - 2500140397 - 4251 BUGLE RD|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|F|529B|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 12:17:10.0000000|3054141.2500000000|13822406.0000000000|4251 BUGLE RD|HOUSTON|TX|77072|1097820000062|2025-04-16 12:16:17.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Wednesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Recycling Pickup 4/16/2025 7:17||NULL|Solid Waste Management 2500140395|20521581-2500140395|13213 NORTHUMB RD HOUSTON TX 77047|29.616|-95.4012|Service Completed|2025-04-16 07:13:29.0000000|Apr 16 2025 10:34AM|Water Leak - 20521581-2500140395 - 13213 NORTHUMB RD|Water Leak|10 Calendar Days|Apr 26 2025 12:14PM|SW|D|572R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 12:14:20.0000000|3111751.5000000000|13789123.0000000000|13213 NORTHUMB RD|HOUSTON|TX|77047|0841930000003|2025-04-16 12:13:29.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:34:15 AM - Case # 20521581 -2500140395: All investi||water leak coming from backyard|4/16/2025 10:34:15 AM - Case # 20521581 -2500140395: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140394|12696882-2500140394|FREETON ST VICEROY DR HOUSTON TX 77034|29.6471|-95.2092|Service Completed|2025-04-16 07:12:31.0000000|Apr 18 2025 6:09AM|Traffic Signs - 12696882-2500140394 - FREETON ST VICEROY DR|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SE|E|576G|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 12:17:33.0000000|3172305.1300000000|13802419.3500000000|FREETON ST VICEROY DR|HOUSTON|TX|77034|0890090000009|2025-04-16 12:12:31.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW||2nd Tuesday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Westbound Stop is being obstructed at the corner of Freeton St and Viceroy Dr|Resolution :07. Investigation / Inspection completedClose Comments :No problem found 2500140393|2500140393|4020 BELLEFONTAINE ST HOUSTON TX 77025|29.7035|-95.4416|Routed|2025-04-16 07:11:45.0000000||Missed Garbage Pickup - 2500140393 - 4020 BELLEFONTAINE ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|C|532E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 12:16:47.0000000|3097972.4300000000|13820529.2900000000|4020 BELLEFONTAINE ST|HOUSTON|TX|77025|0811740000013|2025-04-16 12:11:45.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE||3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/16/2025 7:16:47 AM||I live at 4020 Bellefontaine. We have scheduled pick up on Monday. My entire side of the block was skipped.|Solid Waste Management 2500140392|20521582-2500140392|3519 DEAL ST HOUSTON TX 77025|29.6887|-95.4302|Service Completed|2025-04-16 07:10:16.0000000|Apr 16 2025 12:20PM|Water Leak - 20521582-2500140392 - 3519 Deal St|Water Leak|10 Calendar Days|Apr 26 2025 12:10PM|SW|K|532P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 12:10:16.0000000|3101731.5000000000|13815267.0000000000|3519 DEAL ST|HOUSTON|TX|77025|0772040330005|2025-04-16 12:10:16.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Monday|SW||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/16/2025 12:18:51 PM - Case # 20521582 -2500140392: Dear Custom||Water gushing out of sidewalk for past week|4/16/2025 12:18:51 PM - Case # 20521582 -2500140392: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140391|2500140391|1346 TARBERRY RD HOUSTON TX 77088|29.8836|-95.4212|Routed|2025-04-16 07:09:01.0000000||MAO General - 2500140391 - 1346 TARBERRY RD|MAO General|14 Working Days|May 5 2025 10:00PM|NW|B|412Q|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-16 12:13:34.0000000|3102436.0000000000|13886193.0000000000|1346 TARBERRY RD|HOUSTON|TX|77088|1020580000298|2025-04-16 12:09:01.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Levene Brooks created MAO General 4/16/2025 7:13:34 AM||RESIDENT AT 1346 TARBERRY RD STATES THAT THE NEIGHBORS AT 1342 TARBERRY BUILT A FENCE WITH PILLARS. THEY SHARE A WATER METER AND WHEN FENCE WAS BUILT AND THE PILLARS ADDED THEY ARE NOT ABLE TO ACCESS THE METER AT ALL BECAUSE IT IS ENCLOSED BY THE FENCE ON|Neighborhoods 2500140390|20521580-2500140390|4226 WILDACRES DR HOUSTON TX 77072|29.7131|-95.5776|Service Completed|2025-04-16 07:06:17.0000000|Apr 16 2025 4:35PM|Sewer Wastewater - 20521580-2500140390 - 4226 WILDACRES DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 12:07PM|SW|F|529B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 12:07:09.0000000|3054720.5000000000|13822714.0000000000|4226 WILDACRES DR|HOUSTON|TX|77072|1097850010011|2025-04-16 12:06:17.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:34:35 PM - Case # 20521580 -2500140390: All investig||NULL|4/16/2025 4:34:35 PM - Case # 20521580 -2500140390: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140389|20521578-2500140389|4137 MAGGIE ST HOUSTON TX 77051|29.6624|-95.3661|Routed - Integrated|2025-04-16 07:03:25.0000000||Water Leak - 20521578-2500140389 - 4137 maggie street|Water Leak|10 Calendar Days|Apr 26 2025 12:05PM|SE|D|533Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 12:05:09.0000000|3122378.7500000000|13806318.0000000000|4137 MAGGIE ST|HOUSTON|TX|77051|0771330020010|2025-04-16 12:03:25.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 02:02:51||+++ ADDRESS WARNING +++Entered Address: 4137 maggie streetValidated Address: 4137 MAGGIE ST - Address Id: 330512+++ ADDRESS WARNING +++MAGGIE ST SOUTHVIEW ST|Public Works 2500140388|20521579-2500140388|12831 TEXACO RD HOUSTON TX 77013|29.8003|-95.2119|Service Completed|2025-04-16 07:02:54.0000000|Apr 16 2025 12:28PM|Water Leak - 20521579-2500140388 - 12831 TEXACO RD|Water Leak|10 Calendar Days|Apr 26 2025 12:03PM|NE|I|456Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 12:03:32.0000000|3169697.2500000000|13857983.0000000000|12831 TEXACO RD|HOUSTON|TX|77013|0750570050110|2025-04-16 12:02:54.0000000|NORTHSHORE||NETH109|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:26:49 PM - Case # 20521579 -2500140388: Dear Custom||water in the ditch bubbling12831 texoco rd 77013|4/16/2025 12:26:49 PM - Case # 20521579 -2500140388: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140387|12696881-2500140387|ZOE ST LARIMER ST HOUSTON TX 77020|29.7674|-95.3033|Routed - Integrated|2025-04-16 07:01:43.0000000||Traffic Signs - 12696881-2500140387 - ZOE ST LARIMER ST|Traffic Signs|14 Working Days|May 5 2025 10:00PM|NE|H|494M|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 12:06:49.0000000|3141029.0800000000|13845148.4400000000|ZOE ST LARIMER ST|HOUSTON|TX|77020|0730430030013|2025-04-16 12:01:43.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE||1st Tuesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:25:36||Street name sign is missing at Zoe St and Larimer St|Public Works 2500140386|2500140386|3743 GRAMERCY ST HOUSTON 77025|29.7043|-95.4355|Routed|2025-04-16 07:01:02.0000000||SWM Escalation - 2500140386 - 3743 GRAMERCY ST|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|SW|C|532E|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 12:01:32.0000000|3099903.2500000000|13820882.0000000000|3743 GRAMERCY ST|HOUSTON||77025|0720060040009|2025-04-16 12:01:02.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/16/2025 7:01:32 AM||NULL|Solid Waste Management 2500140385|20521576-2500140385|2203 WOODLAND SPRINGS ST HOUSTON TX 77077|29.7431|-95.581|Service Completed|2025-04-16 06:58:40.0000000|Apr 16 2025 3:20PM|Water Leak - 20521576-2500140385 - 2203 WOODLAND SPRINGS ST|Water Leak|10 Calendar Days|Apr 26 2025 12:01PM|SW|G|489T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 12:01:50.0000000|3053325.0000000000|13833573.0000000000|2203 WOODLAND SPRINGS ST|HOUSTON|TX|77077|1111050000038|2025-04-16 11:58:40.0000000|BRIAR FOREST||NWMO102|MONDAY|NW|NWMO-A-10|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:19:06 PM - Case # 20521576 -2500140385: Dear Custome||no water in the home|4/16/2025 3:19:06 PM - Case # 20521576 -2500140385: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140384|20521577-2500140384|14703 PARK ROW DR HOUSTON TX 77079|29.7879|-95.644|Service Completed|2025-04-16 06:58:28.0000000|Apr 16 2025 9:00AM|Water Service - 20521577-2500140384 - 14703 PARK ROW DR|Water Service|2 Calendar Days|Apr 18 2025 11:59AM|NW|A|448W|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 11:59:54.0000000|3032726.2500000000|13849221.0000000000|14703 PARK ROW DR|HOUSTON|TX|77079|1471600010001|2025-04-16 11:58:28.0000000|ADDICKS PARK TEN|HCID #4 (Energy Corridor)|||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 8:59:46 AM - Case # 20521577 -2500140384: All investig||Teak Living apts --|4/16/2025 8:59:46 AM - Case # 20521577 -2500140384: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140383|12696880-2500140383|FLOWERS ST KELLER ST HOUSTON TX 77087|29.7061|-95.2995|Routed - Integrated|2025-04-16 06:57:45.0000000||Traffic Signs - 12696880-2500140383 - FLOWERS ST KELLER ST|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SE|I|534H|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 12:02:52.0000000|3143083.9100000000|13822792.2300000000|FLOWERS ST KELLER ST|HOUSTON|TX|77087|0601270270009|2025-04-16 11:57:45.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE||1st Tuesday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:23:36||Street name sign missing at Flowers St and Keller St|Public Works 2500140382|20521575-2500140382|9550 DEERING DR HOUSTON TX 77036|29.6789|-95.552|Service Completed|2025-04-16 06:55:46.0000000|Apr 16 2025 10:18AM|Water Service - 20521575-2500140382 - 9550 DEERING DR|Water Service|2 Calendar Days|Apr 18 2025 11:56AM|SW|J|529V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 11:56:33.0000000|3063181.5000000000|13810525.0000000000|9550 DEERING DR|HOUSTON|TX|77036|1143350010001|2025-04-16 11:55:46.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:16:52 AM - Case # 20521575 -2500140382: All investi||NULL|4/16/2025 10:16:52 AM - Case # 20521575 -2500140382: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140381|2500140381|2209 MACARTHUR ST HOUSTON TX 77030|29.7076|-95.4099|Routed|2025-04-16 06:50:00.0000000||Missed Garbage Pickup - 2500140381 - 2209 MACARTHUR ST|Missed Garbage Pickup|4 Working Days|Apr 22 2025 1:05PM|SW|C|532G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 13:05:19.0000000|3107966.2500000000|13822301.0000000000|2209 MACARTHUR ST|HOUSTON|TX|77030|0641010090002|2025-04-16 11:50:00.0000000|UNIVERSITY PLACE||SWTU121|TUESDAY|SW|SETU-B-03|TUESDAY-B|SE|S|3rd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Missed Garbage Pickup 4/16/2025 8:05:19||orange tag was placed on the container for vacant home citizen states she is living at the home and using the container no information on rubicon|Solid Waste Management 2500140380|2500140380|1913 GILLETTE ST HOUSTON TX 77006|29.7516|-95.3833|Routed|2025-04-16 06:47:59.0000000||Missed Garbage Pickup - 2500140380 - 1913 GILLETTE ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|493P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 11:53:02.0000000|3115906.4800000000|13838568.0000000000|1913 GILLETTE ST|HOUSTON|TX|77006|1260870000001|2025-04-16 11:47:59.0000000|FOURTH WARD||||NW|||NE|||NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/16/2025 6:53:02 AM||west webster park trash cans have not been emptied in 2 weeks|Solid Waste Management 2500140379|12696879-2500140379|BATAAN RD KASSARINE PASS HOUSTON TX 77033|29.6847|-95.3348|Service Completed|2025-04-16 06:47:04.0000000|Apr 17 2025 2:21PM|Traffic Signs - 12696879-2500140379 - BATAAN RD KASSARINE PASS|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SE|D|534N|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 11:52:07.0000000|3132134.9700000000|13814696.5300000000|BATAAN RD KASSARINE PASS|HOUSTON|TX|77033|0751900340016|2025-04-16 11:47:04.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE||4th Wednesday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Missing Eastbound Stop at Bataan Rd and Kassarine Pass|Resolution :07. Investigation / Inspection completedClose Comments :No Comment is written 2500140378|12696878-2500140378|LAFFERTY OAKS CENTERWOOD DR HOUSTON TX 77013|29.7783|-95.228|Service Completed|2025-04-16 06:40:56.0000000|Apr 16 2025 2:31PM|Traffic Signs - 12696878-2500140378 - LAFFERTY OAKS CENTERWOOD DR|Traffic Signs|14 Working Days|May 5 2025 10:00PM|NE|I|496F|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 11:45:57.0000000|3164964.1700000000|13849750.4000000000|LAFFERTY OAKS CENTERWOOD DR|HOUSTON|TX|77013|1014170000001|2025-04-16 11:40:56.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE||1st Monday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||Missing northbound stop sign at Centerwood Dr and Lafferty Oaks St|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance complete 2500140377|12696876-2500140377|8611 HILTON ST HOUSTON TX 77093|29.8384|-95.3305|Routed - Integrated|2025-04-16 06:40:09.0000000||Drainage - 12696876-2500140377 - 8611 HILTON ST|Drainage|30 Calendar Days|May 16 2025 11:42AM|NE|H|454F|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 11:42:26.0000000|3131675.5000000000|13870636.0000000000|8611 HILTON ST|HOUSTON|TX|77093|0700470030087|2025-04-16 11:40:09.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU109|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 04:47:48||water does not drain|Public Works 2500140376|2500140376|4022 GLENSHIRE ST HOUSTON TX 77025|29.6858|-95.4413|Service Completed|2025-04-16 06:39:13.0000000|Apr 17 2025 10:55AM|Missed Heavy Trash Pickup - 2500140376 - 4022 Glenshire St|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:07PM|SW|K|532N|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-16 11:39:13.0000000|3098251.0000000000|13814073.0000000000|4022 GLENSHIRE ST|HOUSTON|TX|77025|0841660000005|2025-04-16 11:39:13.0000000|BRAESWOOD||SWTH117|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|Please see the issue reported in Routeware on 4/15/25||Good morning Unfortunately our heavy trash was missed this week Could you do a second drive by? My neighbor on the other side also has it still there|Please see the issue reported in Routeware on 4/15/25 2500140375|307152-2500140375|8709 HILTON ST HOUSTON TX 77093|29.8391|-95.3306|Routed - Integrated|2025-04-16 06:37:31.0000000||Nuisance On Property - 307152-2500140375 - 8709 HILTON ST|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|NE|H|454F|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 11:39:13.0000000|3131643.0000000000|13870882.0000000000|8709 HILTON ST|HOUSTON|TX|77093|0700470030104|2025-04-16 11:37:31.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU109|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Nuisance On Property 4/16/2025 6:39:13 AM||washers and dryers in the front yard|Neighborhoods 2500140374|12696877-2500140374|HARCROFT ST FILLMORE ST HOUSTON TX 77029|29.7589|-95.2538|Service Completed|2025-04-16 06:36:42.0000000|Apr 16 2025 2:31PM|Traffic Signs - 12696877-2500140374 - HARCROFT ST FILLMORE ST|Traffic Signs|14 Working Days|May 5 2025 10:00PM|NE|I|495R|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 11:41:44.0000000|3157000.4000000000|13842460.5100000000|HARCROFT ST FILLMORE ST|HOUSTON|TX|77029|0141280780007|2025-04-16 11:36:42.0000000|CLINTON PARK TRI-COMMUNITY||NETH102|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE||1st Tuesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||Missing northbound Stop sign at Fillmore St and Harcroft St|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance complete 2500140373|2500140373|5104 RIETTA ST HOUSTON TX 77016|29.8501|-95.3167|Routed|2025-04-16 06:34:57.0000000||Missed Recycling Pickup - 2500140373 - 5104 RIETTA ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|B|454C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 11:40:22.0000000|3135907.3200000000|13875028.1500000000|5104 RIETTA ST|HOUSTON|TX|77016|0700540220007|2025-04-16 11:34:57.0000000|EAST LITTLE YORK / HOMESTEAD||NETU115|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW||2nd Thursday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/16/2025 6:40:22 A||Hasn't came in 4 weeks|Solid Waste Management 2500140371|12696875-2500140371|GREEN CREST DR CASETA DR HOUSTON TX 77082|29.729|-95.6541|Service Completed|2025-04-16 06:28:47.0000000|Apr 17 2025 8:35AM|Traffic Signs - 12696875-2500140371 - GREEN CREST DR CASETA DR|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SW|F|487Z|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 11:33:49.0000000|3029994.5800000000|13827657.4200000000|GREEN CREST DR CASETA DR|HOUSTON|TX|77082|1199260010001|2025-04-16 11:28:47.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||This stop sign is hidden at Greencrest and Caseta|Resolution :08. Maintenance repair has been completedClose Comments :Completed 2500140370|20521574-2500140370|13213 NORTHUMB RD HOUSTON TX 77047|29.616|-95.4012|Service Completed|2025-04-16 06:28:06.0000000|Apr 16 2025 10:31AM|Water Service - 20521574-2500140370 - 13213 NORTHUMB RD|Water Service|2 Calendar Days|Apr 18 2025 11:29AM|SW|D|572R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 11:29:00.0000000|3111751.5000000000|13789123.0000000000|13213 NORTHUMB RD|HOUSTON|TX|77047|0841930000003|2025-04-16 11:28:06.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:30:24 AM - Case # 20521574 -2500140370: An investig||NULL|4/16/2025 10:30:24 AM - Case # 20521574 -2500140370: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140369|2500140369|5814 WILLOW OAK DR HOUSTON TX 77092|29.8514|-95.4954|Routed|2025-04-16 06:24:24.0000000||Parking Violation - 2500140369 - 5814 WILLOW OAK DR|Parking Violation|19 Calendar Days|May 5 2025 11:29AM|NW|A|451A|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 11:29:29.0000000|3079277.7900000000|13873743.2300000000|5814 WILLOW OAK DR|HOUSTON|TX|77092|0891090000018|2025-04-16 11:24:24.0000000|FAIRBANKS / NORTHWEST CROSSING|Near Northwest MD|NWFR103|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW||4th Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 6:29:29 AM||Abandoned Car near water hydrant|Parking Management 2500140368|20521573-2500140368|7130 KOPMAN DR HOUSTON TX 77061|29.6539|-95.3051|Service Completed|2025-04-16 06:23:14.0000000|Apr 17 2025 8:26AM|Water Service - 20521573-2500140368 - 7130 KOPMAN DR|Water Service|2 Calendar Days|Apr 18 2025 11:24AM|SE|I|574D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 11:24:44.0000000|3141844.5000000000|13803837.0000000000|7130 KOPMAN DR|HOUSTON|TX|77061|0600130210029|2025-04-16 11:23:14.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 8:25:47 AM - Case # 20521573 -2500140368: All investig||NULL|4/17/2025 8:25:47 AM - Case # 20521573 -2500140368: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140367|12696874-2500140367|RONSON RD PANATELLA DR HOUSTON TX 77055|29.7966|-95.4991|Routed - Integrated|2025-04-16 06:18:23.0000000||Traffic Signs - 12696874-2500140367 - RONSON RD PANATELLA DR|Traffic Signs|14 Working Days|May 5 2025 10:00PM|NW|A|450Z|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 11:23:26.0000000|3078728.4400000000|13853682.7500000000|RONSON RD PANATELLA DR|HOUSTON|TX|77055|0791290070132|2025-04-16 11:18:23.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE||4th Wednesday|NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:21:38||Street name sign missing at the corner of Ronson Rd and Panatella Dr|Public Works 2500140366|2500140366|126 DETERING ST HOUSTON TX 77007|29.7642|-95.4159|Routed|2025-04-16 06:13:16.0000000||Missed Recycling Pickup - 2500140366 - 126 DETERING ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|492L|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 11:18:18.0000000|3105444.1600000000|13842845.2700000000|126 DETERING ST|HOUSTON|TX|77007|1258440010006|2025-04-16 11:13:16.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW||1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/16/2025 6:18:18 A||This is the second time in a week that garbage/recycling has been missed on our section of Detering.|Solid Waste Management 2500140365|2500140365|2319 SAXON DR HOUSTON TX 77018|29.8273|-95.4537|Service Completed|2025-04-16 06:07:39.0000000|Apr 17 2025 8:51AM|Missed Garbage Pickup - 2500140365 - 2319 SAXON DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|451M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 11:09:34.0000000|3092753.5000000000|13865392.0000000000|2319 SAXON DR|HOUSTON|TX|77018|0731000910004|2025-04-16 11:07:39.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KS||one side was serviced and the other side missed|Completed by LaToshia Steptoe. Notes: KS 2500140364|2500140364|MAIN ST RUSK ST HOUSTON TX 77002|29.7585|-95.3637|Routed|2025-04-16 06:02:45.0000000||Parking Violation - 2500140364 - MAIN ST RUSK ST|Parking Violation|19 Calendar Days|May 5 2025 11:07AM|NW|I|493L|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 11:07:49.0000000|3122070.5100000000|13841154.9300000000|MAIN ST RUSK ST|HOUSTON|TX|77002|1305070010001|2025-04-16 11:02:45.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/16/2025 6:07:49 AM||VRD 8976 parked in the road.|Parking Management 2500140363|20521572-2500140363|6927 CHASEWOOD DR HOUSTON TX 77489|29.6043|-95.4956|Service Completed|2025-04-16 05:54:36.0000000|Apr 16 2025 10:06AM|Sewer Wastewater - 20521572-2500140363 - 6927 CHASEWOOD DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 10:57AM|SW|K|570V|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 10:57:06.0000000|3081897.0000000000|13783956.0000000000|6927 CHASEWOOD DR|HOUSTON|TX|77489|9550010156927907|2025-04-16 10:54:36.0000000|FORT BEND HOUSTON||||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:05:41 AM - Case # 20521572 -2500140363: Investigati||AFFECTING THE TOILETS AND SINK. CLEAN-OUT IN FRONT OF HOUSE AND IS FULL|4/16/2025 10:05:41 AM - Case # 20521572 -2500140363: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500140362|2500140362|4711 FLOYD ST HOUSTON TX 77007|29.7681|-95.4088|Service Completed|2025-04-16 05:32:40.0000000|Apr 17 2025 8:11AM|Missed Garbage Pickup - 2500140362 - 4711 FLOYD ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|492M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 10:37:44.0000000|3107641.1700000000|13844308.1000000000|4711 FLOYD ST|HOUSTON|TX|77007|1281960010001|2025-04-16 10:32:40.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-03|MONDAY-A|NW||1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: FV||Missed garbage collection|Completed by LaToshia Steptoe. Notes: FV 2500140361|20521571-2500140361|4247 FUQUA ST HOUSTON TX 77048|29.6123|-95.3507|Routed - Integrated|2025-04-16 05:13:27.0000000||Water Leak - 20521571-2500140361 - 4333 FUQUA ST|Water Leak|10 Calendar Days|Apr 26 2025 10:14AM|SE|D|573V|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 10:14:41.0000000|3127884.2500000000|13788448.0000000000|4247 FUQUA ST|HOUSTON|TX|77048|0261180000193|2025-04-16 10:13:27.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Monday|SE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:12:59||+++ ADDRESS WARNING +++Entered Address: 4333 FUQUA STValidated Address: 4247 FUQUA ST - Address Id: 1860307+++ ADDRESS WARNING +++SOUTHGATE: COH - EXTERIOR WATER LEAK AND CONCRETE REPAIRS 03.28.25 [23306]There is a large leak on the exterior of the shoppin|Public Works 2500140358|2500140358|10147 CALIFORNIA LILY LN HOUSTON TX 77016|29.8605|-95.2836|Routed|2025-04-16 04:52:59.0000000||Missed Recycling Pickup - 2500140358 - 10147 California Lily Ln|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|B|415X|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 09:52:59.0000000|3146271.2500000000|13879124.0000000000|10147 CALIFORNIA LILY LN|HOUSTON|TX|77016|1450410020021|2025-04-16 09:52:59.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Recycling put to the curb on scheduled day (4/15) and was not picked up.|Solid Waste Management 2500140357|12696873-2500140357|3623 BOSTIC ST HOUSTON TX 77093|29.8367|-95.3321|Service Completed|2025-04-16 04:47:38.0000000|Apr 17 2025 2:15PM|Traffic Signs - 12696873-2500140357 - 3623 BOSTIC ST|Traffic Signs|14 Working Days|May 5 2025 10:00PM|NE|H|454F|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 09:49:15.0000000|3131187.5000000000|13870002.0000000000|3623 BOSTIC ST|HOUSTON|TX|77093|0760270120213|2025-04-16 09:47:38.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU109|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Friday|NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Maintena||Refer 12696124-2500135159 The job hasn't been completed.˙ I'm looking at the NO PARKING SIGN right now in front of my house and the SIGN is still on the ground.|Resolution :38. Task CompletedClose Comments :Maintenance completed 2500140356|20521570-2500140356|1028 LAWRENCE ST HOUSTON TX 77008|29.7897|-95.4067|Service Completed|2025-04-16 04:38:48.0000000|Apr 16 2025 6:34AM|Water Service - 20521570-2500140356 - 1028 LAWRENCE ST|Water Service|2 Calendar Days|Apr 18 2025 9:39AM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 09:39:38.0000000|3108060.0000000000|13852191.0000000000|1028 LAWRENCE ST|HOUSTON|TX|77008|0600840080006|2025-04-16 09:38:48.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/16/2025 6:32:55 AM - Case # 20521570 -2500140356: The Service||Water is off We don't have water at 1028 Lawrence St Houston TX 77008|4/16/2025 6:32:55 AM - Case # 20521570 -2500140356: The Service Request has been cancelled. 2500140355|20521569-2500140355|15600 BARKERS LANDING RD HOUSTON TX 77079|29.7791|-95.6326|Service Completed|2025-04-16 04:34:02.0000000|Apr 16 2025 9:44AM|Water Leak - 20521569-2500140355 - 15600 BARKERS LANDING RD|Water Leak|10 Calendar Days|Apr 26 2025 9:36AM|NW|G|488B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 09:36:26.0000000|3036558.5000000000|13846190.0000000000|15600 BARKERS LANDING RD|HOUSTON|TX|77079|1129860000001|2025-04-16 09:34:02.0000000|MEMORIAL||||NW|||NW|||NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/16/2025 9:43:31 AM - Case # 20521569 -2500140355: An investiga||Water LeakCase # 20520670-2500135811.˙˙˙ Case was investigated- no leak found and closed 4/12/2025. However as attached photos show water still present along curb on 4/15/2025. No rain or sprinkler leak. Where does it come from?|4/16/2025 9:43:31 AM - Case # 20521569 -2500140355: An investigation has been completed and a leak was not found at this location. 2500140354|2500140354|13223 VERBENA LN HOUSTON TX 77083|29.7072|-95.616|Routed|2025-04-16 04:28:40.0000000||Dead Animal Collection - 2500140354 - 13223 Verbena Ln|Dead Animal Collection|4 Calendar Days|Apr 20 2025 9:28AM|SW|F|528G|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 09:28:40.0000000|3042575.2500000000|13820210.0000000000|13223 VERBENA LN|HOUSTON|TX|77083|1095630000006|2025-04-16 09:28:40.0000000|ALIEF||SWMO111|MONDAY|SW|SWMO-A-06|MONDAY-A|SW|S|1st Thursday|SW|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta|||Solid Waste Management 2500140353|2500140353|6333 MARTIN LUTHER KING BLVD HOUSTON TX 77021|29.6882|-95.3401|Service Completed|2025-04-16 04:25:47.0000000|Apr 16 2025 8:16AM|Building Code Violation - 2500140353 - 6333 MARTIN LUTHER KING BLVD|Building Code Violation|7 Calendar Days|Apr 23 2025 9:26AM|SE|D|534N|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 09:26:41.0000000|3130328.7500000000|13815949.0000000000|6333 MARTIN LUTHER KING BLVD|HOUSTON|TX|77021|0771020210059|2025-04-16 09:25:47.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|||SE|||SE|||SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|There is an active/ongoing investigation with Investigator. Foll||I would like to report a building that appears to be undergoing renovations possibly without a city permit as I could not locate one on your site.|There is an active/ongoing investigation with Investigator. Follow up is scheduled 2500140352|20521568-2500140352|1843 LEXINGTON ST HOUSTON TX 77098|29.7315|-95.4063|Service Completed|2025-04-16 04:22:54.0000000|Apr 16 2025 2:56PM|Restoration Due to Utility Work - 20521568-2500140352 - 1843 LEXINGTON ST|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 9:24AM|SW|C|492Z|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-16 09:24:11.0000000|3108841.7500000000|13831040.0000000000|1843 LEXINGTON ST|HOUSTON|TX|77098|0660870070001|2025-04-16 09:22:54.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/16/2025 2:55:17 PM - Case # 20521568 -2500140352: The case you||This case needs to be reopened. The crew came back today to release the frames and place the landscape rock. However they replaced the BLACK landscape rock with GRAY landscape rock. It's not even remotely a match They will have to come back and dig ou|4/16/2025 2:55:17 PM - Case # 20521568 -2500140352: The case you reported is closed after research. 2500140351|12696872-2500140351|5627 S RICE AVE HOUSTON TX 77081|29.7206|-95.4678|Service Completed|2025-04-16 04:18:38.0000000|Apr 16 2025 3:39PM|Street Hazard - 12696872-2500140351 - 5627 S RICE AVE|Street Hazard|10 Calendar Days|Apr 26 2025 9:19AM|SW|J|531C|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 09:19:48.0000000|3089450.2500000000|13826467.0000000000|5627 S RICE AVE|HOUSTON|TX|77081|1141930010001|2025-04-16 09:18:38.0000000|GULFTON||||SW|||SE|||SW||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||Please repair the sunken sidewalk in front of 5625/5627 S Rice Avenue. This is a high foot traffic area.|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Property owners responsibility 2500140350|2500140350|10835 FALL MILL DR HOUSTON TX 77075|29.6223|-95.295|Service Completed|2025-04-16 04:11:59.0000000|Apr 16 2025 12:28PM|Missed Recycling Pickup - 2500140350 - 10835 FALL MILL DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|575N|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-16 09:13:25.0000000|3145423.5000000000|13792450.0000000000|10835 FALL MILL DR|HOUSTON|TX|77075|1409740010009|2025-04-16 09:11:59.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Recycling|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||Good eveningMy husband and I noticed several houses including ours at the address of 10835 Fall Mill Dr. Houston TX 77075 the recycling bin was not picked up on 4/11/25 including ours our neighbors were picked up ours was knocked down instead there are|Completed by Robert Lonzo. Notes: 2500140349|2500140349|4411 HARE ST HOUSTON TX 77020|29.7695|-95.3258|Routed|2025-04-16 04:04:30.0000000||Trash Dumping or Illegal Dumpsite - 2500140349 - 4411 HARE ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 9:07AM|NE|B|494F|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 09:07:34.0000000|3133941.7500000000|13845642.0000000000|4411 HARE ST|HOUSTON|TX|77020|1378570010001|2025-04-16 09:04:30.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Trash Dumping or Illegal Dumpsite 4/16/||4410 Hare St Illegal Dumping|Solid Waste Management 2500140348|2500140348|5031 ENYART ST HOUSTON TX 77021|29.6923|-95.3423|Routed|2025-04-16 03:56:38.0000000||Trash Dumping or Illegal Dumpsite - 2500140348 - 5031 ENYART ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 8:57AM|SE|D|534N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 08:57:36.0000000|3129591.5000000000|13817424.0000000000|5031 ENYART ST|HOUSTON|TX|77021|0771030140376|2025-04-16 08:56:38.0000000|GREATER OST / SOUTH UNION||SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||Dumping Illegal dumping vacant lot5031 Enyart St on corner of 6300 Milart|Solid Waste Management 2500140347|2500140347|3619 ROYAL ROYCE DR HOUSTON TX 77042|29.7238|-95.5699|Routed|2025-04-16 03:54:03.0000000||Missed Recycling Pickup - 2500140347 - 3619 ROYAL ROYCE DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|F|489Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-16 08:59:05.0000000|3057043.1600000000|13826695.3700000000|3619 ROYAL ROYCE DR|HOUSTON|TX|77042|1228640030010|2025-04-16 08:54:03.0000000|WESTCHASE|Westchase MD|SWMO122|MONDAY|SW|SWMO-A-04|MONDAY-A|SW||1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/16/2025 3:59:05 A||Recycling didn't pass in their designated date in our neighborhood|Solid Waste Management 2500140345|2500140345|1407 PROSPECT ST HOUSTON TX 77004|29.7251|-95.3846|Routed|2025-04-16 03:44:54.0000000||Parking Violation - 2500140345 - 1407 PROSPECT ST|Parking Violation|19 Calendar Days|May 5 2025 8:46AM|SW|D|493X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 08:46:39.0000000|3115803.0000000000|13828923.0000000000|1407 PROSPECT ST|HOUSTON|TX|77004|0332710000016|2025-04-16 08:44:54.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Parking Violation 4/16/2025 3:46:39 AM||Illegal parking˙˙˙ Again. Daily parking over sidewalk|Parking Management 2500140344|307151-2500140344|8602 NAIRN ST HOUSTON TX 77074|29.6802|-95.5288|Routed - Integrated|2025-04-16 03:39:50.0000000||Nuisance On Property - 307151-2500140344 - 8602 NAIRN ST|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|SW|J|530P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 08:41:09.0000000|3070540.5000000000|13811222.0000000000|8602 NAIRN ST|HOUSTON|TX|77074|0872460000014|2025-04-16 08:39:50.0000000|BRAEBURN||SWTU110|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|none||Over grown yard 8602 Nairn 77074The owner of this property has not cut the weeds which are 3-4 feet tall for months.|Neighborhoods 2500140343|12696871-2500140343|6894 HARRISBURG BLVD HOUSTON TX 77011|29.7363|-95.3043|Service Completed|2025-04-16 03:37:01.0000000|Apr 16 2025 1:15PM|Traffic Signal Maintenance - 12696871-2500140343 - HARRISBURG BLVD SSGT MACARIO GARCIA DR|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 8:38AM|NE|I|494Z|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 08:38:43.0000000|3141092.7500000000|13833759.0000000000|6894 HARRISBURG BLVD|HOUSTON|TX|77011|0250660000001|2025-04-16 08:37:01.0000000|MAGNOLIA PARK|East End MD|||SE|||SE|||SE||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: HARRISBURG BLVD SSGT MACARIO GARCIA DRValidated Address: 6894 HARRISBURG BLVD - Address Id: 2053390+++ ADDRESS WARNING +++Flashing red lightsOn my way to work this morning the traffic signals were flashing red at|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500140342|2500140342|7010 HAVERTON DR HOUSTON TX 77016|29.7584|-95.3698|Service Completed|2025-04-16 03:35:12.0000000|Apr 17 2025 10:44AM|Building Code Violation - 2500140342 - 7010 HAVERTON DR|Building Code Violation|7 Calendar Days|Apr 23 2025 8:36AM|NE|B|415T|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 08:36:05.0000000|3145563.7500000000|13885717.0000000000|7010 HAVERTON DR|HOUSTON|TX|77016|1064700000117|2025-04-16 08:35:12.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-07|TUESDAY-A|NE|S|2nd Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Inspector site visit I-55 on 311 complaint for unpermitted cons||7010 haverton dr7010 haverton dr houston texas 77016.this house was vacant recently. then. crew came in and replaced the roof last week. . now they are replacing siding without COH permitsi dont know if anything is been done inside the house without˙any C|Inspector site visit I-55 on 311 complaint for unpermitted construction. Upon arrival no contact was made. From the city right of way I-55 did not observe any construction being performed. No evidence of any roofing and siding is the same as it was. Ta 2500140341|12696870-2500140341|456 CHEATHAM RD HOUSTON TX 77336|30.0584|-95.1248|Routed - Integrated|2025-04-16 03:32:43.0000000||Traffic Signs - 12696870-2500140341 - 456 cheatham road|Traffic Signs|14 Working Days|May 5 2025 10:00PM|GNEHSA|E|298Y|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 08:33:51.0000000|3194193.0000000000|13952690.0000000000|456 CHEATHAM RD|HOUSTON|TX|77336|0503480000033|2025-04-16 08:32:43.0000000|LAKE HOUSTON||NETU107|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:21:35||+++ ADDRESS WARNING +++Entered Address: 456 cheatham roadValidated Address: 456 CHEATHAM RD - Address Id: 639914+++ ADDRESS WARNING +++Hello my home is currently the only occupied lot on our street. This is Reba Ln 77336. There are a large number of driv|Public Works 2500140340|12696869-2500140340|5414 SCHULER ST HOUSTON TX 77007|29.7726|-95.4178|Routed - Integrated|2025-04-16 03:29:54.0000000||Street Hazard - 12696869-2500140340 - 200 T C JESTER BLVD|Street Hazard|10 Calendar Days|Apr 26 2025 8:31AM|NW|C|492G|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-16 08:31:16.0000000|3104677.0000000000|13845838.0000000000|5414 SCHULER ST|HOUSTON|TX|77007|none|2025-04-16 08:29:54.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/15/2025 22:39:42||+++ ADDRESS WARNING +++Entered Address: 200 T C JESTER BLVDValidated Address: 5414 SCHULER ST - Address Id: 2052413+++ ADDRESS WARNING +++Grass need cutting see images|Public Works 2500140339|2500140339|2616 WINROCK BLVD HOUSTON TX 77057|29.739|-95.4971|Routed|2025-04-16 03:28:59.0000000||Parking Violation - 2500140339 - 2616 WINROCK BLVD|Parking Violation|19 Calendar Days|May 5 2025 8:32AM|SW|G|491S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 08:32:53.0000000|3079974.5000000000|13832907.0000000000|2616 WINROCK BLVD|HOUSTON|TX|77057|1010020000004|2025-04-16 08:28:59.0000000|GREATER UPTOWN||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Email|2025-04-20 11:15:04.1430000|Trevillian Bundara created Parking Violation 4/16/2025 3:32:53||This car lift/ has been parked in front of Super Clean Car Wash at 2616 Winrock houston 77057 for months. It's takes up half the street and people have to cross into oncoming traffic to get around it. ThanksIllegal commercial parking on residential stree|Parking Management 2500140338|307150-2500140338|4319 CRAWFORD ST HOUSTON TX 77004|29.731|-95.3777|Routed - Integrated|2025-04-16 03:27:55.0000000||Nuisance On Property - 307150-2500140338 - 1611 WHEELER ST|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|SW|D|493X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 08:28:45.0000000|3117973.7500000000|13831164.0000000000|4319 CRAWFORD ST|HOUSTON|TX|77004|0342600020007|2025-04-16 08:27:55.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/16/2025 3:28:45||+++ ADDRESS WARNING +++Entered Address: 1611 WHEELER STValidated Address: 4319 CRAWFORD ST - Address Id: 3196393+++ ADDRESS WARNING +++Re: Over grown lot COH:0497116|Neighborhoods 2500140337|2500140337|8522 SONNEVILLE DR HOUSTON TX 77080|29.8248|-95.5006|Routed|2025-04-16 03:20:13.0000000||Missed Yard Waste Pickup - 2500140337 - 8522 SONNEVILLE DR|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 10:00PM|NW|A|450M|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 08:22:07.0000000|3077915.7500000000|13864041.0000000000|8522 SONNEVILLE DR|HOUSTON|TX|77080|0841340000028|2025-04-16 08:20:13.0000000|LANGWOOD|Spring Branch MD|NWFR115|FRIDAY|NW|NWFR-A-02|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|6 Working Days|Email|2025-04-20 11:15:04.1430000|Trevillian Bundara created Missed Yard Waste Pickup 4/16/2025 3||RE: Yard Waste Pickup COH:0211951|Solid Waste Management 2500140336|307149-2500140336|5466 INDIGO ST HOUSTON TX 77096|29.6868|-95.4836|Routed - Integrated|2025-04-16 03:17:07.0000000||Nuisance On Property - 307149-2500140336 - 5466 INDIGO ST|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|SW|C|531P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 08:18:22.0000000|3084817.2500000000|13814058.0000000000|5466 INDIGO ST|HOUSTON|TX|77096|0921150000016|2025-04-16 08:17:07.0000000|MEYERLAND AREA||SWTU122|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/16/2025 3:18:22||This is an ongoing problem. The resident at 5466 Indigo St. Houston 77096 does not mow their BACKYARD. They partially mow the front but the backyard is really high. Their fence is also falling down. The City has come out before. This is an extreme nuisan|Neighborhoods 2500140335|307148-2500140335|4106 SUE ELLEN ST HOUSTON TX 77087|29.6992|-95.3096|Routed - Integrated|2025-04-16 03:15:15.0000000||Junk Motor Vehicle - 307148-2500140335 - 4106 SUE ELLEN ST|Junk Motor Vehicle|176 Working Days|Dec 30 2025 11:00PM|SE|I|534L|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 08:17:24.0000000|3139895.2500000000|13820241.0000000000|4106 SUE ELLEN ST|HOUSTON|TX|77087|0760610060002|2025-04-16 08:15:15.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|176 Working Days|Email|2025-04-20 11:15:04.1430000|Trevillian Bundara created Junk Motor Vehicle 4/16/2025 3:17:24||4106 SUE ELLEN STREET HOUSTON TEXAS 77087INOPERABLE TRUCK GREEN CHEVY S10 EXTENDED CAB SMALL TRUCK LICENSE PLATE #RKN-6944On the driveway Thank you Inoperable car 4106 Sue Ellen st Houston Texas 77087|Neighborhoods 2500140334|2500140334|8383 COMMERCE PARK DR HOUSTON TX 77036|29.688|-95.535|Routed|2025-04-16 03:05:09.0000000||Water/Sewer/Drainage Billing - 2500140334 - 8383 COMMERCE PARK DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 8:11AM|SW|J|530N|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-16 08:11:48.0000000|3068476.2500000000|13813983.0000000000|8383 COMMERCE PARK DR|HOUSTON|TX|77036|1043670000003|2025-04-16 08:05:09.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||ACCOUNT# 58042932107 Lisa Gaston for 4H Ranch Inc. has concerns regarding unusually high water bill00067109-BA-2.000|Public Works 2500140333|20521567-2500140333|7903 BEECHNUT ST HOUSTON TX 77074|29.6915|-95.5263|Service Completed|2025-04-16 03:04:59.0000000|Apr 16 2025 2:41PM|Water Main Valve - 20521567-2500140333 - 7903 BEECHNUT ST|Water Main Valve|5 Calendar Days|Apr 21 2025 8:09AM|SW|J|530K|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-16 08:09:23.0000000|3071224.5000000000|13815331.0000000000|7903 BEECHNUT ST|HOUSTON|TX|77074|0924230000002|2025-04-16 08:04:59.0000000|BRAEBURN|Sharpstown MD|||SW|||SW|||SW||FULL|5 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/16/2025 2:40:52 PM - Case # 20521567 -2500140333: Dear Custome||The plumber has been to the location several times and it's nothing he can do. He has sent pictures and said it was a valve issue and that the city of Houston needs to take care of the problem.|4/16/2025 2:40:52 PM - Case # 20521567 -2500140333: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140331|20521566-2500140331|12319 OVERCUP DR HOUSTON TX 77024|29.771|-95.5459|Service Completed|2025-04-16 02:33:10.0000000|Apr 16 2025 12:34PM|Sewer Wastewater - 20521566-2500140331 - 12319 OVERCUP DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 7:40AM|NW|G|490E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 07:40:23.0000000|3064145.7500000000|13844043.0000000000|12319 OVERCUP DR|HOUSTON|TX|77024|0952570000014|2025-04-16 07:33:10.0000000|MEMORIAL||||NW|||NW|||NE||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|4/16/2025 12:34:23 PM - Case # 20521566 -2500140331: An investig||Sewage Line LeakI am˙writing˙to bring to your attention a persistent issue of water sewage line˙leakage˙during the past 2 weeks close to 12319 Overcup Drive. Could you please schedule a worker to check out asap? Thank youBest|4/16/2025 12:34:23 PM - Case # 20521566 -2500140331: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140330|20521565-2500140330|1515 CROCKETT ST HOUSTON TX 77007|29.7735|-95.3733|Service Completed|2025-04-16 02:21:47.0000000|Apr 16 2025 12:28PM|Water Service - 20521565-2500140330 - 1515 CROCKETT ST|Water Service|2 Calendar Days|Apr 18 2025 7:23AM|NW|H|493F|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 07:23:36.0000000|3118852.2500000000|13846622.0000000000|1515 CROCKETT ST|HOUSTON|TX|77007|1279360010002|2025-04-16 07:21:47.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:27:22 PM - Case # 20521565 -2500140330: All investi||Low pressure for 5 or 6 days|4/16/2025 12:27:22 PM - Case # 20521565 -2500140330: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140329|12696868-2500140329|12257 KUYKENDAHL RD HOUSTON TX 77067|29.9603|-95.4217|Routed - Integrated|2025-04-16 02:14:01.0000000||Traffic Signs - 12696868-2500140329 - 12257 KUYKENDAHL RD|Traffic Signs|14 Working Days|May 5 2025 10:00PM|NW|B|372L|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 07:23:44.0000000|3101425.7500000000|13914037.0000000000|12257 KUYKENDAHL RD|HOUSTON|TX|77067|1145850020001|2025-04-16 07:14:01.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Traffic Signs 4/16/2025 2:23:44 AM||I see a traffic sign down at 12257 Kuykendahl Rd. It appears to have the pole missing. My cell is xxx-xxx-xxxx if you need additional information.|Public Works 2500140328|2500140328|3924 RUSK ST HOUSTON TX 77023|29.7438|-95.3381|Service Completed|2025-04-16 02:09:51.0000000|Apr 17 2025 9:04AM|Water/Sewer/Drainage Billing - 2500140328 - 3924 RUSK ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 7:11AM|NE|I|494S|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-16 07:11:10.0000000|3130334.2500000000|13836176.0000000000|3924 RUSK ST|HOUSTON|TX|77023|0171040000006|2025-04-16 07:09:51.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Friday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Made outbound call and spoke to Elvia Arredondo. She was informe||ACCOUNT# 01212080135- Elvia Arredondo (POA) has question regarding the bill.00015919-BA-0.625|Made outbound call and spoke to Elvia Arredondo. She was informed of the approved adjustment on April 16 2025. The following bills: January 28 2025 cons was lowered from 7 000 gallons to 3 000 gallons. March 5 2025 consumption was lowered from 12 2500140327|2500140327|7831 VICKIJOHN DR HOUSTON TX 77071|29.662|-95.5157|Routed|2025-04-16 01:58:14.0000000||Recycling Cart Repair - 2500140327 - 7831 VICKIJOHN DR|Recycling Cart Repair|14 Calendar Days|Apr 30 2025 7:00AM|SW|K|530Y|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-16 07:00:12.0000000|3074903.2500000000|13804724.0000000000|7831 VICKIJOHN DR|HOUSTON|TX|77071|1049060000006|2025-04-16 06:58:14.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Recycling|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Trevillian Bundara created Recycling Cart Repair 4/16/2025 2:00||Thank you for your response. My water account number is 1654-4447-1180. My lid became completely detached after a recycle˙pick-up. The bin itself is intact.|Solid Waste Management 2500140326|12696867-2500140326|3700 CLEBURNE ST HOUSTON TX 77004|29.7215|-95.3531|Service Completed|2025-04-16 01:48:07.0000000|Apr 16 2025 9:05AM|Traffic Signal Maintenance - 12696867-2500140326 - 3700 CLEBURNE ST|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 6:53AM|SE|D|533D|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 06:53:10.0000000|3125868.3800000000|13827971.4500000000|3700 CLEBURNE ST|HOUSTON|TX|77004|none|2025-04-16 06:48:07.0000000|GREATER THIRD WARD|Greater Southeast MD|||SE|||SW|||SE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||TRAFFIC SIGNAL LIGHTS AT CLEBURNE AT SCOTT ST ARE COMPLETLY UT|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500140325|12696866-2500140325|5815 BLACKSTONE CREEK LN HOUSTON TX 77345|30.0427|-95.1385|Service Completed|2025-04-16 01:44:30.0000000|Apr 17 2025 6:35AM|Traffic Signs - 12696866-2500140325 - GRAYSTONE CREEK CT BLACKSTONE CREEK LN|Traffic Signs|14 Working Days|May 5 2025 10:00PM|GNEHSA|E|338F|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 06:51:05.0000000|3190159.2500000000|13946913.0000000000|5815 BLACKSTONE CREEK LN|HOUSTON|TX|77345|1235730010006|2025-04-16 06:44:30.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: GRAYSTONE CREEK CT BLACKSTONE CREEK LNValidated Address: 5815 BLACKSTONE CREEK LN - Address Id: 736446+++ ADDRESS WARNING +++The stop sign at Greystone Creek and Blackstone Creek has fallen over again|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Previously completed refer to #14238773 2500140324|221224-2500140324|819 PECORE ST HOUSTON TX 77009|29.7908|-95.3816|Routed - Integrated|2025-04-16 01:31:02.0000000||Tree Removal - 221224-2500140324 - 819 PECORE ST|Tree Removal|51 Calendar Days|Jun 6 2025 6:35AM|NW|H|453X|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-16 06:35:21.0000000|3116024.0000000000|13852825.0000000000|819 PECORE ST|HOUSTON|TX|77009|0373130050008|2025-04-16 06:31:02.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH122|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW|S|3rd Wednesday|NE||FULL|51 Calendar Days|Email|2025-04-20 11:15:04.1430000|Trevillian Bundara created Tree Removal 4/16/2025 1:35:21 AM||The tree is rotten at the base. The tree is located on Julian Street and our house is the closest one to it on 819 Pecore Street. The tree stands on City Property between the sidewalk and the street. Fortunately no branches have fallen off it yet and n|Parks and Recreation 2500140323|307147-2500140323|2110 AUGUSTA DR HOUSTON TX 77057|29.7437|-95.4834|Routed - Integrated|2025-04-16 01:12:28.0000000||Nuisance On Property - 307147-2500140323 - 2110 AUGUSTA DR|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|SW|G|491T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 06:17:33.0000000|3084247.2200000000|13834726.5100000000|2110 AUGUSTA DR|HOUSTON|TX|77057|1101060040106|2025-04-16 06:12:28.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||how to obtain a trash bin|Neighborhoods 2500140322|2500140322|4729 SHARON ST HOUSTON TX 77020|29.7717|-95.3217|Service Completed|2025-04-16 01:09:17.0000000|Apr 16 2025 9:41AM|Heavy Trash Code Violation - 2500140322 - 4729 SHARON ST|Heavy Trash Code Violation|25 Working Days|May 21 2025 1:07PM|NE|B|494G|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 06:11:17.0000000|3135243.0000000000|13846493.0000000000|4729 SHARON ST|HOUSTON|TX|77020|0610230100018|2025-04-16 06:09:17.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Email|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish and junk debris present at curbsid||4729 Sharon|Excessive heavy trash/rubbish and junk debris present at curbside near right of way (vacant dwelling - green tag - under 8 cubic yards). 2500140321|307146-2500140321|211 SYLVESTER RD HOUSTON TX 77009|29.8114|-95.3717|Routed - Integrated|2025-04-16 01:02:34.0000000||Nuisance On Property - 307146-2500140321 - 211 SYLVESTER RD|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|NE|H|453U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 06:06:40.0000000|3118914.2500000000|13860430.0000000000|211 SYLVESTER RD|HOUSTON|TX|77009|0400770000122|2025-04-16 06:02:34.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Trevillian Bundara created Nuisance On Property 4/16/2025 1:06:||And overgrown trees that are a danger. The owners of 211 Sylvester Rd will not maintain their property unless the city sends a citation warning. They don't cut the grass unless the DON sends them a notice. Please send an inspector out to give them a citati|Neighborhoods 2500140320|12696865-2500140320|5200 LITTLE YORK RD HOUSTON TX 77016|29.8702|-95.3136|Service Completed|2025-04-16 00:52:12.0000000|Apr 16 2025 9:53AM|Street Condition - 12696865-2500140320 - 5200 LITTLE YORK RD|Street Condition|30 Calendar Days|May 16 2025 5:57AM|NE|B|414U|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-16 05:57:17.0000000|3136634.8400000000|13882183.7300000000|5200 LITTLE YORK RD|HOUSTON|TX|77016|1012020000074|2025-04-16 05:52:12.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW||2nd Thursday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||Heavy traffic on both sides of little York rd starting at 5000-5500 block construction sites with big trucks all day breaking down the roads please repair all potholes|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found 2500140319|2500140319|8635 SCHUMACHER LN HOUSTON TX 77063|29.7279|-95.5161|Routed|2025-04-16 00:43:49.0000000||Parking Violation - 2500140319 - 8635 SCHUMACHER LN|Parking Violation|19 Calendar Days|May 5 2025 5:46AM|SW|F|490Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 05:46:21.0000000|3074052.7500000000|13828679.0000000000|8635 SCHUMACHER LN|HOUSTON|TX|77063|0710340090003|2025-04-16 05:43:49.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Parking Violation 4/16/2025 12:46:21 AM||parking violationWe are writing to report a recurring issue concerning the tenants at 8635 Schumacher Ln. They continue to park customer vehicles on the street as shown in the attached photo taken this morning. This has been happening every week without f|Parking Management 2500140318|2500140318|12131 ALPHA ST HOUSTON TX 77072|29.6842|-95.5934|Routed|2025-04-16 00:38:20.0000000||Missed Yard Waste Pickup - 2500140318 - 12131 ALPHA ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 10:00PM|SW|F|529N|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 05:39:58.0000000|3050007.0000000000|13812071.0000000000|12131 ALPHA ST|HOUSTON|TX|77072|0111390030039|2025-04-16 05:38:20.0000000|ALIEF|International MD|SWMO108|MONDAY|SW|SWMO-B-10|MONDAY-B|SW|S|1st Wednesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Olivia Castillo created Missed Yard Waste Pickup 4/16/2025 12:3||NULL|Solid Waste Management 2500140317|2500140317|414 SCHWEIKHARDT ST HOUSTON TX 77020|29.7665|-95.3229|Routed|2025-04-16 00:28:19.0000000||Trash Dumping or Illegal Dumpsite - 2500140317 - 414 SCHWEIKHARDT ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 5:34AM|NE|B|494L|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 05:34:22.0000000|3134892.0000000000|13844582.0000000000|414 SCHWEIKHARDT ST|HOUSTON|TX|77020|0402590000008|2025-04-16 05:28:19.0000000|GREATER FIFTH WARD||||NE|||NW|||NE|SWM Collections|FULL|29 Calendar Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Trash Dumping or Illegal Dumpsite 4/16/||414 Schweikhardt Houston 770203 tires rubbish waste|Solid Waste Management 2500140315|2500140315|901 COMMERCE ST HOUSTON TX 77002|29.7644|-95.3601|Service Completed|2025-04-16 00:04:08.0000000|Apr 18 2025 10:50AM|Building Code Violation - 2500140315 - 901 COMMERCE ST|Building Code Violation|7 Calendar Days|Apr 23 2025 5:10AM|NW|H|493M|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 05:10:36.0000000|3123141.7500000000|13843442.0000000000|901 COMMERCE ST|HOUSTON|TX|77002|0010020000016|2025-04-16 05:04:08.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I-35 investigating a 311 call for encroach||Business/Club has strobe lights that are so strong they disturb residents that reside across the street. Caller unable to sleep due to bright lights from the club.|Inspector site visit I-35 investigating a 311 call for encroaching lights 901 Commerce St. I-35 arrived and met with Lowe the club manager. She allowed I35 access to walk the building. I35 investigated all 4 sides of the property and did not see any e 2500140314|2500140314|11311 SAGEWILLOW LN HOUSTON TX 77089|29.5882|-95.2235|Service Completed|2025-04-15 23:59:34.0000000|Apr 16 2025 3:12PM|Water/Sewer/Drainage Billing - 2500140314 - 11311 SAGEWILLOW LN|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 5:00AM|SE|D|616B|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-16 05:00:30.0000000|3168515.3600000000|13780772.4300000000|11311 SAGEWILLOW LN|HOUSTON|TX|77089|1003640000019|2025-04-16 04:59:34.0000000|SOUTH BELT / ELLINGTON||SETH111|THURSDAY|SE|SETH-B-01|THURSDAY-B|SE||2nd Thursday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Water/Sewer/Drainage Billing Case #2500140314 Spoke with Linda||ACCOUNT# 07691980134 - customer has concerns regarding bill at sagewillow ln02317912-BA-0.625|Water/Sewer/Drainage Billing Case #2500140314 Spoke with Linda Gutierrez she is a tenant for the property informed I can only provide her with general information she is concern on high bills received for March 2025 and April 2025 will contact the owner 2500140313|307145-2500140313|215 ORIOLE ST HOUSTON TX 77018|29.8238|-95.4009|Routed - Integrated|2025-04-15 23:47:31.0000000||Junk Motor Vehicle - 307145-2500140313 - 215 ORIOLE ST|Junk Motor Vehicle|176 Working Days|Dec 30 2025 11:00PM|NW|H|452M|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-16 04:49:07.0000000|3109517.2500000000|13864622.0000000000|215 ORIOLE ST|HOUSTON|TX|77018|0640490030001|2025-04-16 04:47:31.0000000|INDEPENDENCE HEIGHTS||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Trevillian Bundara created Junk Motor Vehicle 4/15/2025 11:49:0||TRASH ON PROPERTY|Neighborhoods 2500140312|20521564-2500140312|6212 NAVIGATION BLVD HOUSTON TX 77011|29.7476|-95.311|Service Completed|2025-04-15 23:47:01.0000000|Apr 16 2025 12:40PM|Water Leak - 20521564-2500140312 - 6200 NAVIGATION BLVD|Water Leak|10 Calendar Days|Apr 26 2025 4:49AM|NE|H|494U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 04:49:06.0000000|3138890.5000000000|13837794.0000000000|6212 NAVIGATION BLVD|HOUSTON|TX|77011|none|2025-04-16 04:47:01.0000000|SECOND WARD|East End MD|||SE|||SE|||SE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/16/2025 12:39:41 PM - Case # 20521564 -2500140312: Dear Custom||+++ ADDRESS WARNING +++Entered Address: 6200 NAVIGATION BLVDValidated Address: 6212 NAVIGATION BLVD - Address Id: 3067335+++ ADDRESS WARNING +++Broken water pipeOn my way to work this morning I saw there was water on the road in the 6200 block of Navigati|4/16/2025 12:39:41 PM - Case # 20521564 -2500140312: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140311|2500140311|5307 YORKWOOD ST HOUSTON TX 77016|29.8704|-95.3114|Service Completed|2025-04-15 23:43:54.0000000|Apr 17 2025 10:43AM|Building Code Violation - 2500140311 - 5307 YORKWOOD ST|Building Code Violation|7 Calendar Days|Apr 23 2025 4:45AM|NE|B|414V|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-16 04:45:24.0000000|3137347.5000000000|13882468.0000000000|5307 YORKWOOD ST|HOUSTON|TX|77016|1012050000117|2025-04-16 04:43:54.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I-55 on 311 complaint for unpermitted cons||BUILDING HOUSE IN BACK YARD.|Inspector site visit I-55 on 311 complaint for unpermitted construction. Upon arrival no contact was made. From the city right of way I-55 did not observe any construction being performed in the front yard or the back yard. Task Close. 2500140310|307144-2500140310|4818 LA BRANCH ST HOUSTON TX 77004|29.7286|-95.3815|Routed - Integrated|2025-04-15 23:42:55.0000000||Nuisance On Property - 307144-2500140310 - 4818 LA BRANCH ST|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|SW|D|493X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 04:44:29.0000000|3116765.2500000000|13830220.0000000000|4818 LA BRANCH ST|HOUSTON|TX|77004|0250240400005|2025-04-16 04:42:55.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 11:44:29||Nuisance on property-weedsI am reporting overgrown invasive weeds of greater than 4-5 feet in height and up to 10-12 feet in the backyard of a neighboring property. The address is 4818 La Branch St Houston TX 77004. The weeds are in the backyard of the p|Neighborhoods 2500140309|2500140309|906 N LOOP FWY HOUSTON TX 77009|29.8136|-95.3871|Service Completed|2025-04-15 23:41:27.0000000|Apr 16 2025 10:14AM|Dead Animal Collection - 2500140309 - I-610 N|Dead Animal Collection|4 Calendar Days|Apr 20 2025 4:41AM|NW|H|453N|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 04:41:27.0000000|3114015.0000000000|13861066.0000000000|906 N LOOP FWY|HOUSTON|TX|77009|none|2025-04-16 04:41:27.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||+++ ADDRESS Warning +++Entered Address: I-610 NValidated Address: 906 N LOOP FWY - Address Id: 1971544+++ ADDRESS Warning +++Dead dog on right side of road right after the I10 exit on 610 going north.|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500140306|2500140306|5900 HAYNESWORTH LN HOUSTON TX 77034|29.6202|-95.1889|Service Completed|2025-04-15 23:35:12.0000000|Apr 16 2025 5:04PM|Dead Animal Collection - 2500140306 - E Sam Houston Pkwy S|Dead Animal Collection|4 Calendar Days|Apr 20 2025 4:35AM|SE|E|577N|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 04:35:12.0000000|3179125.5000000000|13792786.0000000000|5900 HAYNESWORTH LN|HOUSTON|TX|77034|0151210160022|2025-04-16 04:35:12.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||+++ ADDRESS Warning +++Entered Address: E Sam Houston Pkwy SValidated Address: 5900 HAYNESWORTH LN - Address Id: 1171388+++ ADDRESS Warning +++2 dead dogs on right side of road on the ramp from 610 exit to go toward 45 south. One dog had a leash.|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500140305|20521563-2500140305|3228 MCKINNEY ST HOUSTON TX 77003|29.7451|-95.3457|Service Completed|2025-04-15 23:30:31.0000000|Apr 16 2025 10:12AM|Restoration Due to Utility Work - 20521563-2500140305 - 3228 MCKINNEY ST|Restoration Due to Utility Work|30 Calendar Days|May 16 2025 4:31AM|NE|I|494S|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-16 04:31:35.0000000|3127919.2500000000|13836587.0000000000|3228 MCKINNEY ST|HOUSTON|TX|77003|1342450010001|2025-04-16 04:30:31.0000000|GREATER EASTWOOD|East Downtown MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/16/2025 10:11:52 AM - Case # 20521563 -2500140305: All investi||The city tore the sidewalk up during the street repairs so why would they not repair it.˙ Same for the actual street where the nails are sticking out.Refer case 2500128569|4/16/2025 10:11:52 AM - Case # 20521563 -2500140305: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140304|2500140304|3114 ABERDEEN WAY HOUSTON TX 77025|29.6985|-95.4263|Routed|2025-04-15 23:16:52.0000000||Missed Garbage Pickup - 2500140304 - 3114 ABERDEEN WAY|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|C|532K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 04:21:57.0000000|3102869.7800000000|13818846.4600000000|3114 ABERDEEN WAY|HOUSTON|TX|77025|0751880130003|2025-04-16 04:16:52.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE||3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/15/2025 11:21:57 PM||3100 block of Aberdeen Way even side of street missed|Solid Waste Management 2500140303|20521562-2500140303|9550 DEERING DR HOUSTON TX 77036|29.6789|-95.552|Service Completed|2025-04-15 23:02:54.0000000|Apr 16 2025 10:18AM|Water Service - 20521562-2500140303 - 9550 DEERING DR|Water Service|2 Calendar Days|Apr 18 2025 4:05AM|SW|J|529V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 04:05:01.0000000|3063181.5000000000|13810525.0000000000|9550 DEERING DR|HOUSTON|TX|77036|1143350010001|2025-04-16 04:02:54.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:18:17 AM - Case # 20521562 -2500140303: Dear Custom||Condominiums with no water since 11 am|4/16/2025 10:18:17 AM - Case # 20521562 -2500140303: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140302|2500140302|3616 CORDER ST HOUSTON TX 77021|29.6877|-95.3698|Service Completed|2025-04-15 22:42:54.0000000|Apr 16 2025 11:41AM|Missed Garbage Pickup - 2500140302 - 3616 Corder St|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|D|533Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 03:42:54.0000000|3120935.0000000000|13815491.0000000000|3616 CORDER ST|HOUSTON|TX|77021|1452350010001|2025-04-16 03:42:54.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||trash not picked up|Completed by John Richardson. Notes: 2500140301|20521561-2500140301|12708 WESTPARK DR HOUSTON TX 77082|29.7239|-95.6101|Service Completed|2025-04-15 22:41:33.0000000|Apr 16 2025 6:24AM|Water Leak - 20521561-2500140301 - 12708 WESTPARK DR|Water Leak|10 Calendar Days|Apr 26 2025 3:43AM|SW|F|488Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 03:43:32.0000000|3044286.0000000000|13826356.0000000000|12708 WESTPARK DR|HOUSTON|TX|77082|1116750000014|2025-04-16 03:41:33.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:22:52 AM - Case # 20521561 -2500140301: The Service||CALLER STATED SHE THINKS IT IS THE SPRINKLER SYSTEM IN THE MEDIAN IN FRONT OF THE ADDRESS ABOVE.|4/16/2025 6:22:52 AM - Case # 20521561 -2500140301: The Service Request has been cancelled. 2500140300|20521560-2500140300|8739 VALLEY FLAG DR HOUSTON TX 77078|29.8506|-95.2349|Service Completed|2025-04-15 22:35:57.0000000|Apr 16 2025 2:11PM|Sewer Wastewater - 20521560-2500140300 - 8739 VALLEY FLAG DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 3:41AM|NE|B|456B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 03:41:00.0000000|3161831.2000000000|13876028.9900000000|8739 VALLEY FLAG DR|HOUSTON|TX|77078|1093890000002|2025-04-16 03:35:57.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE||2nd Monday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/16/2025 2:10:45 PM - Case # 20521560 -2500140300: All investig||Overflowing Inside - Sewer Wastewater|4/16/2025 2:10:45 PM - Case # 20521560 -2500140300: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140299|2500140299|2830 PRINCETON ST HOUSTON TX 77009|29.813|-95.3871|Service Completed|2025-04-15 22:33:28.0000000|Apr 16 2025 11:08AM|Other - 2500140299 - 2830 Princeton St|Other|3 Working Days|Apr 21 2025 1:07PM|NW|H|453N|311 HelpLine|311 Call Handling|Other|1|Resolved|2025-04-16 03:33:28.0000000|3114027.2500000000|13860859.0000000000|2830 PRINCETON ST|HOUSTON|TX|77009|1361450010001|2025-04-16 03:33:28.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|Thank you for contacting us. Please contact the internet company||Internet cable routed across sidewalkshould be routed under sidewalk in a conduit|Thank you for contacting us. Please contact the internet company in the area for resolution of rerouting the internet cable. 2500140298|2500140298|6645 LINDY LN HOUSTON TX 77023|29.7206|-95.311|Service Completed|2025-04-15 22:31:14.0000000|Apr 17 2025 9:11AM|Container Replacement - 2500140298 - 6645 LINDY LN|Container Replacement|10 Calendar Days|Apr 26 2025 3:32AM|SE|I|534C|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-16 03:32:53.0000000|3139220.0000000000|13828032.0000000000|6645 LINDY LN|HOUSTON|TX|77023|0622060090046|2025-04-16 03:31:14.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500140297|20521559-2500140297|3514 SHADOW SPRING CT HOUSTON TX 77082|29.7232|-95.5942|Service Completed|2025-04-15 22:00:25.0000000|Apr 16 2025 2:10PM|Water Leak - 20521559-2500140297 - 3514 SHADOW SPRING CT|Water Leak|10 Calendar Days|Apr 26 2025 3:05AM|SW|F|489W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 03:05:29.0000000|3049329.7500000000|13826249.4000000000|3514 SHADOW SPRING CT|HOUSTON|TX|77082|1187880010025|2025-04-16 03:00:25.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 2:09:43 PM - Case # 20521559 -2500140297: All investig||water leaking from the meter box|4/16/2025 2:09:43 PM - Case # 20521559 -2500140297: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140296|2500140296|1360 WAKEFIELD DR HOUSTON TX 77018|29.8248|-95.4349|Service Completed|2025-04-15 22:00:09.0000000|Apr 17 2025 8:58AM|Missed Garbage Pickup - 2500140296 - 1360 Wakefield Dr|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|452K|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 03:00:09.0000000|3098744.7500000000|13864681.0000000000|1360 WAKEFIELD DR|HOUSTON|TX|77018|0730990040058|2025-04-16 03:00:09.0000000|CENTRAL NORTHWEST||NWTU107|TUESDAY|NW|NETU-B-04|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KS||Garbage was not collected|Completed by LaToshia Steptoe. Notes: KS 2500140294|307143-2500140294|1202 FOREST HOME DR HOUSTON TX 77077|29.766|-95.6376|Routed - Integrated|2025-04-15 21:58:26.0000000||Nuisance On Property - 307143-2500140294 - 1202 FOREST HOME DR|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|NW|G|488E|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 03:03:28.0000000|3035120.6400000000|13841410.1800000000|1202 FOREST HOME DR|HOUSTON|TX|77077|1109620000021|2025-04-16 02:58:26.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|Briarhills Property Owners||NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Front yard growing out of control with tall weeds unkempt yard seems abandoned|Neighborhoods 2500140293|2500140293|3518 SHADOW SPRING CT HOUSTON TX 77082|29.723|-95.5942|Routed|2025-04-15 21:58:07.0000000||Water/Sewer/Drainage Billing - 2500140293 - 3518 SHADOW SPRING CT|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 30 2025 3:03AM|SW|F|489W|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-16 03:03:10.0000000|3049345.6100000000|13826179.5800000000|3518 SHADOW SPRING CT|HOUSTON|TX|77082|1187880010024|2025-04-16 02:58:07.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||ACCOUNT# 43277043204 High water bill - March bill was a little over 100. April bill jumped to over 400. I suspect there's a leak in the meter box that's located near the curb. There's a steady stream of water on the street.01089424-BA-1.000|Public Works 2500140292|12696864-2500140292|1838 MILLWOOD DR HOUSTON TX 77008|29.8035|-95.4398|Service Completed|2025-04-15 21:54:33.0000000|Apr 16 2025 3:21PM|Drainage - 12696864-2500140292 - 1838 MILLWOOD DR|Drainage|30 Calendar Days|May 16 2025 2:59AM|NW|C|452S|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-16 02:59:20.0000000|3097420.2900000000|13856866.9000000000|1838 MILLWOOD DR|HOUSTON|TX|77008|0833730000010|2025-04-16 02:54:33.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW||3rd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||Sink hole on the side of my sidewalk in front of my house that is getting bigger.|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Private drain is not draining city street. Property owner?s responsibility for maintenance 2500140291|20521558-2500140291|3518 SHADOW SPRING CT HOUSTON TX 77082|29.723|-95.5942|Service Completed|2025-04-15 21:50:02.0000000|Apr 16 2025 2:01PM|Water Leak - 20521558-2500140291 - 3518 SHADOW SPRING CT|Water Leak|10 Calendar Days|Apr 26 2025 2:55AM|SW|F|489W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 02:55:06.0000000|3049345.6100000000|13826179.5800000000|3518 SHADOW SPRING CT|HOUSTON|TX|77082|1187880010024|2025-04-16 02:50:02.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 2:00:18 PM - Case # 20521558 -2500140291: All investig||Water is leaking from the meter onto the street. It's been leaking for several weeks now.|4/16/2025 2:00:18 PM - Case # 20521558 -2500140291: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140290|2500140290|7110 NEFF ST HOUSTON TX 77074|29.7006|-95.5091|Routed|2025-04-15 21:49:44.0000000||Parking Violation - 2500140290 - 7110 NEFF ST|Parking Violation|19 Calendar Days|May 5 2025 2:52AM|SW|J|530M|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 02:52:01.0000000|3076578.7500000000|13818822.0000000000|7110 NEFF ST|HOUSTON|TX|77074|0882280000017|2025-04-16 02:49:44.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Olivia Castillo created Parking Violation 4/15/2025 9:52:01 PM||NULL|Parking Management 2500140289|2500140289|7122 NEFF ST HOUSTON TX 77074|29.7006|-95.5097|Service Completed|2025-04-15 21:47:48.0000000|Apr 16 2025 5:18PM|Missed Garbage Pickup - 2500140289 - 7122 NEFF ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|J|530L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 02:49:00.0000000|3076376.7500000000|13818810.0000000000|7122 NEFF ST|HOUSTON|TX|77074|0882280000020|2025-04-16 02:47:48.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||Missed the block|Driver Robinson working on route on 4/16/25 2500140288|20521557-2500140288|2305 BURKETT ST HOUSTON TX 77004|29.7364|-95.3542|Service Completed|2025-04-15 21:44:34.0000000|Apr 16 2025 5:44PM|Sewer Wastewater - 20521557-2500140288 - 2305 BURKETT ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 2:46AM|SE|D|493V|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 02:46:44.0000000|3125309.5000000000|13833329.0000000000|2305 BURKETT ST|HOUSTON|TX|77004|0372130000005|2025-04-16 02:44:34.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:44:03 PM - Case # 20521557 -2500140288: All investig||CLEAN OUT ON SIDE OF HOUSE. NORMALLY FILLS UP WHEN THEY ARE TAKING A SHOWER. PLEASE MAKE CC WANTS TO BE AROUND WHEN PWE IS THERE.|4/16/2025 5:44:03 PM - Case # 20521557 -2500140288: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140287|2500140287|6807 ENGLAND ST HOUSTON TX 77021|29.6903|-95.3574|Service Completed|2025-04-15 21:39:31.0000000|Apr 16 2025 11:59AM|Missed Garbage Pickup - 2500140287 - 6807 ENGLAND ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|D|533R|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 02:41:18.0000000|3124833.2500000000|13816564.0000000000|6807 ENGLAND ST|HOUSTON|TX|77021|0332220290002|2025-04-16 02:39:31.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||Rubicon shows completed|Completed by John Richardson. Notes: 2500140285|20521556-2500140285|16602 MONTE CARLO CT HOUSTON TX 77053|29.5837|-95.4707|Service Completed|2025-04-15 21:29:33.0000000|Apr 18 2025 8:32AM|Sewer Wastewater - 20521556-2500140285 - 16602 MONTE CARLO CT|Sewer Wastewater|1 Calendar Day|Apr 17 2025 2:30AM|SW|K|611B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 02:30:56.0000000|3090029.5000000000|13776682.0000000000|16602 MONTE CARLO CT|HOUSTON|TX|77053|5856020040321907|2025-04-16 02:29:33.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:31:40 AM - Case # 20521556 -2500140285: All investig||Gate is unlocked|4/18/2025 8:31:40 AM - Case # 20521556 -2500140285: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140284|2500140284|9504 LONG POINT RD HOUSTON TX 77055|29.798|-95.5258|Routed|2025-04-15 21:28:44.0000000||Sign Code Violation - 2500140284 - 9504 LONG POINT RD|Sign Code Violation|7 Calendar Days|Apr 23 2025 2:28AM|NW|A|450X|Public Works|Houston Permitting Center|Sign Code Violation|0|Active|2025-04-16 02:28:57.0000000|3070235.0600000000|13854075.3500000000|9504 LONG POINT RD|HOUSTON|TX|77055|0670450060003|2025-04-16 02:28:44.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE||4th Friday|NE|HPC SignCode|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|# Microsoft CRM Portals created Sign Code Violation 4/15/2025 9||Attention getting devices banners on property|Public Works 2500140283|2500140283|9605 LONG POINT RD HOUSTON TX 77055|29.7963|-95.5285|Routed|2025-04-15 21:26:40.0000000||Parking Violation - 2500140283 - 9605 LONG POINT RD|Parking Violation|19 Calendar Days|May 5 2025 2:31AM|NW|A|450X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 02:31:42.0000000|3069384.9500000000|13853405.9100000000|9605 LONG POINT RD|HOUSTON|TX|77055|0790510010001|2025-04-16 02:26:40.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE||4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 9:31:42 PM||Vehicles parking on public sidewalk|Parking Management 2500140282|2500140282|1428 SEAGATE LN HOUSTON TX 77062|29.5702|-95.1239|Routed|2025-04-15 21:26:06.0000000||Parking Violation - 2500140282 - 1428 Seagate Ln|Parking Violation|19 Calendar Days|May 5 2025 2:26AM|SE|E|618K|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 02:26:06.0000000|3200376.2500000000|13775294.0000000000|1428 SEAGATE LN|HOUSTON|TX|77062|0964800000530|2025-04-16 02:26:06.0000000|CLEAR LAKE||SETH109|THURSDAY|SE|SETH-B-06|THURSDAY-B|SE|S|2nd Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||A large white truck parks diagonally across the sideway driveway and into the front yard and the back end of the truck completely blocks and prevents access to the sidewalk especially for persons in a wheelchair or the disabled. The truck is regularly p|Parking Management 2500140281|2500140281|4102 T C JESTER BLVD HOUSTON TX 77018|29.8248|-95.4533|Service Completed|2025-04-15 21:26:04.0000000|Apr 17 2025 8:51AM|Missed Garbage Pickup - 2500140281 - 4102 T C JESTER BLVD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|451M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 02:27:50.0000000|3092898.2500000000|13864490.0000000000|4102 T C JESTER BLVD|HOUSTON|TX|77018|0731000880031|2025-04-16 02:26:04.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KS||Container placed on Lamonte Ln|Completed by LaToshia Steptoe. Notes: KS 2500140278|307142-2500140278|4066 SILVERWOOD DR HOUSTON TX 77025|29.6716|-95.4432|Routed - Integrated|2025-04-15 21:14:06.0000000||Nuisance On Property - 307142-2500140278 - 4066 SILVERWOOD DR|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|SW|K|532S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 02:19:08.0000000|3097810.2000000000|13808889.8900000000|4066 SILVERWOOD DR|HOUSTON|TX|77025|0805790000039|2025-04-16 02:14:06.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE||3rd Tuesday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Single-family Residence Duplex Condo Townhome|Neighborhoods 2500140277|12696863-2500140277|3900 SAN FELIPE ST HOUSTON TX 77019|29.7468|-95.4418|Routed - Integrated|2025-04-15 21:12:42.0000000||Traffic Signals - 12696863-2500140277 - 3900 SAN FELIPE ST|Traffic Signals|22 Calendar Days|May 8 2025 2:17AM|NW|G|492N|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-16 02:17:46.0000000|3097471.2500000000|13836296.7800000000|3900 SAN FELIPE ST|HOUSTON|TX|77019|none|2025-04-16 02:12:42.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NW|River Oaks Property Owners||NE||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||Reported that the pedestrian signals are too short and it is difficult to try crossing the street.|Public Works 2500140276|12696862-2500140276|505 BAY AREA BLVD HOUSTON TX 77062|29.5515|-95.1264|Routed - Integrated|2025-04-15 21:00:42.0000000||Traffic Signs - 12696862-2500140276 - 505 Bay Area Blvd|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SE|E|618T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 02:00:42.0000000|3199788.7500000000|13768457.0000000000|505 BAY AREA BLVD|HOUSTON|TX|77062|1157420000009|2025-04-16 02:00:42.0000000|CLEAR LAKE||||SE|||SE|||SE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:37:41||sign is laying on the ground|Public Works 2500140275|20521555-2500140275|6815 SIDNEY ST HOUSTON TX 77021|29.6897|-95.3567|Routed - Integrated|2025-04-15 20:56:22.0000000||Water Leak - 20521555-2500140275 - 6815 SIDNEY ST|Water Leak|10 Calendar Days|Apr 26 2025 2:01AM|SE|D|533R|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 02:01:27.0000000|3125042.9800000000|13816338.5900000000|6815 SIDNEY ST|HOUSTON|TX|77021|0332210280005|2025-04-16 01:56:22.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW||3rd Tuesday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:50:46||Water Meter - Water Leak|Public Works 2500140274|20521554-2500140274|8310 ASHCROFT DR HOUSTON TX 77096|29.689|-95.4907|Routed - Integrated|2025-04-15 20:55:18.0000000||Water Leak - 20521554-2500140274 - 8310 ASHCROFT DR|Water Leak|10 Calendar Days|Apr 26 2025 1:56AM|SW|C|531N|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 01:56:35.0000000|3082526.7500000000|13814763.0000000000|8310 ASHCROFT DR|HOUSTON|TX|77096|0914290000020|2025-04-16 01:55:18.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:22:45||8310 Ashcroft Dr: leak is located by driveway water meter on other side. citizen shut of water to home and monitored meter.please make cc thank you.|Public Works 2500140272|2500140272|14615 OLD HUMBLE RD HOUSTON TX 77396|29.933|-95.292|No Violation Found|2025-04-15 20:54:01.0000000|Apr 16 2025 12:08PM|Parking Violation - 2500140272 - 14615 OLD HUMBLE RD|Parking Violation|19 Calendar Days|May 5 2025 1:59AM|NE|B|375W|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 01:59:04.0000000|3142784.5200000000|13905393.9200000000|14615 OLD HUMBLE RD|HOUSTON|TX|77396|0710440130302|2025-04-16 01:54:01.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE||2nd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Parking Management||Burgundy challenger has been parked in the lot since Sunday night|Parking Management 2500140270|12696859-2500140270|12003 S SAM HOUSTON PKWY HOUSTON TX 77031|29.6534|-95.5508|Service Completed|2025-04-15 20:51:40.0000000|Apr 17 2025 7:31AM|Traffic Signal Maintenance - 12696859-2500140270 - 9700 W BELLFORT AVE|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 1:53AM|SW|J|569D|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 01:53:32.0000000|3063692.0000000000|13801313.0000000000|12003 S SAM HOUSTON PKWY|HOUSTON|TX|77031|1375450010001|2025-04-16 01:51:40.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: 9700 W BELLFORT AVEValidated Address: 12003 S SAM HOUSTON PKWY - Address Id: 293503+++ ADDRESS WARNING +++TX-8 Beltway W Bellfort Ave : traffic lights are not working green light is not working properly. ongoing f|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500140269|2500140269|6915 CALHOUN RD HOUSTON TX 77021|29.6868|-95.351|Service Completed|2025-04-15 20:51:04.0000000|Apr 16 2025 12:05PM|Missed Garbage Pickup - 2500140269 - 6915 CALHOUN RD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|D|533R|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 01:52:27.0000000|3126896.0000000000|13815326.0000000000|6915 CALHOUN RD|HOUSTON|TX|77021|0581590000002|2025-04-16 01:51:04.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||NULL|Completed by John Richardson. Notes: 2500140268|2500140268|14615 OLD HUMBLE RD HOUSTON TX 77396|29.933|-95.292|Service Completed|2025-04-15 20:49:49.0000000|Apr 16 2025 8:09AM|Nuisance on Commercial Property - 2500140268 - 14615 OLD HUMBLE RD|Nuisance on Commercial Property|7 Calendar Days|Apr 23 2025 1:54AM|NE|B|375W|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-16 01:54:50.0000000|3142784.5200000000|13905393.9200000000|14615 OLD HUMBLE RD|HOUSTON|TX|77396|0710440130302|2025-04-16 01:49:49.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE||2nd Wednesday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Nuisance on Commercial Property inspectors do not handle junk mo||A vehicle has been illegally parked since Sunday night|Nuisance on Commercial Property inspectors do not handle junk motor vehicles/illegal parked vehicles. Call 311 or xxx-xxx-xxxx to ask the operator to create applicable case. 2500140267|12696860-2500140267|4703 PARK DR HOUSTON TX 77023|29.7393|-95.329|Routed - Integrated|2025-04-15 20:49:42.0000000||Traffic Signs - 12696860-2500140267 - 4703 Park Dr|Traffic Signs|14 Working Days|May 5 2025 10:00PM|NE|I|494T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 01:49:42.0000000|3133269.2500000000|13834643.0000000000|4703 PARK DR|HOUSTON|TX|77023|0130330000001|2025-04-16 01:49:42.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB Great thank you My contact is dart330 gmail.com.||There is no stop sign in the median Westbound on Park Drive like there is Eastbound.|Public Works 2500140266|12696861-2500140266|12133 GALVESTON RD HOUSTON TX 77034|29.5972|-95.1736|Service Completed|2025-04-15 20:48:56.0000000|Apr 17 2025 10:27AM|Traffic Signs - 12696861-2500140266 - Loop Rd|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SE|E|577X|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-16 01:48:56.0000000|3184271.7500000000|13784586.0000000000|12133 GALVESTON RD|HOUSTON|TX|77034|none|2025-04-16 01:48:56.0000000|SOUTH BELT / ELLINGTON||||SE|||SE|||SE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS Warning +++Entered Address: Loop RdValidated Address: 12133 GALVESTON RD - Address Id: 380312+++ ADDRESS Warning +++ bottom paet of sign has come off.|Resolution :11. No safety hazard found no action neededClose Comments :Field checked on 4.17.25 will be closed out no sign found at address given. 2500140265|2500140265|8002 DE LEON ST HOUSTON TX 77061|29.6774|-95.2826|Service Completed|2025-04-15 20:48:01.0000000|Apr 16 2025 9:15AM|Missed Garbage Pickup - 2500140265 - 8002 DE LEON ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|535T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 01:48:50.0000000|3148732.0000000000|13812583.0000000000|8002 DE LEON ST|HOUSTON|TX|77061|0904400000001|2025-04-16 01:48:01.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU106|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||NULL|Completed by Robert Lonzo. Notes: 2500140264|2500140264|1121 ALEXANDER ST HOUSTON TX 77008|29.7914|-95.4083|Routed|2025-04-15 20:46:46.0000000||Missed Yard Waste Pickup - 2500140264 - 1121 ALEXANDER ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 10:00PM|NW|C|452Z|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 01:51:50.0000000|3107559.9700000000|13852786.9500000000|1121 ALEXANDER ST|HOUSTON|TX|77008|0600830020018|2025-04-16 01:46:46.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Yard Waste Pickup 4/15/2025 8:51:50||Yard waste not picked up for many weeks at multiple houses on my block.|Solid Waste Management 2500140263|20521553-2500140263|3126 ASHFORD PARK DR HOUSTON TX 77082|29.7283|-95.6141|Service Completed|2025-04-15 20:45:56.0000000|Apr 16 2025 3:10PM|Fire Hydrant - 20521553-2500140263 - 3126 Ashford Park Dr|Fire Hydrant|12 Calendar Days|Apr 28 2025 1:45AM|SW|F|488Y|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-16 01:45:56.0000000|3042962.0000000000|13827906.0000000000|3126 ASHFORD PARK DR|HOUSTON|TX|77082|1105030000046|2025-04-16 01:45:56.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|12 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/16/2025 3:10:21 PM - Case # 20521553 -2500140263: Dear Custome||At Richmond and ashford park fire hydrant is in the median|4/16/2025 3:10:21 PM - Case # 20521553 -2500140263: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140262|20521550-2500140262|14703 PARK ROW DR HOUSTON TX 77084|29.7874|-95.6433|Service Completed|2025-04-15 20:42:19.0000000|Apr 16 2025 8:58AM|Water Service - 20521550-2500140262 - 14703 PARK ROW DR|Water Service|2 Calendar Days|Apr 18 2025 1:43AM|NW|A|448W|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 01:43:44.0000000|3033082.2500000000|13849134.0000000000|14703 PARK ROW DR|HOUSTON|TX|77084|1471600010001|2025-04-16 01:42:19.0000000|ADDICKS PARK TEN|HCID #4 (Energy Corridor)|||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 8:57:23 AM - Case # 20521550 -2500140262: All investig||NULL|4/16/2025 8:57:23 AM - Case # 20521550 -2500140262: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140261|2500140261|2624 OAKCLIFF ST HOUSTON TX 77023|29.7124|-95.3189|Routed|2025-04-15 20:42:10.0000000||Container Replacement - 2500140261 - 2624 OAKCLIFF ST|Container Replacement|10 Calendar Days|Apr 26 2025 1:44AM|SE|I|534G|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 01:44:59.0000000|3136785.2500000000|13824941.0000000000|2624 OAKCLIFF ST|HOUSTON|TX|77023|0600580000192|2025-04-16 01:42:10.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Trevillian Bundara created Container Replacement 4/15/2025 8:44||CALLER STATED SHE SAW CONTAINER FALL INTO THE TRUCK|Solid Waste Management 2500140260|20521551-2500140260|18 DELMAR ST HOUSTON TX 77011|29.7449|-95.3201|Service Completed|2025-04-15 20:40:57.0000000|Apr 16 2025 11:46AM|Water Leak - 20521551-2500140260 - 98 DELMAR ST|Water Leak|10 Calendar Days|Apr 26 2025 1:42AM|NE|H|494U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 01:42:41.0000000|3135965.2500000000|13836805.0000000000|18 DELMAR ST|HOUSTON|TX|77011|0221940000019|2025-04-16 01:40:57.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:44:47 AM - Case # 20521551 -2500140260: Dear Custom||+++ ADDRESS WARNING +++Entered Address: 98 DELMAR STValidated Address: 18 DELMAR ST - Address Id: 56982+++ ADDRESS WARNING +++98 Delmar St: main leaking construction site.|4/16/2025 11:44:47 AM - Case # 20521551 -2500140260: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140259|12696858-2500140259|2519 HADLEY ST HOUSTON TX 77003|29.7393|-95.359|Routed - Integrated|2025-04-15 20:39:52.0000000||Pothole - 12696858-2500140259 - 2519 Hadley St|Pothole|EOD Next Business Day|Apr 17 2025 9:00AM|SE|D|493V|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-16 01:39:52.0000000|3123749.5000000000|13834325.0000000000|2519 HADLEY ST|HOUSTON|TX|77003|1339410010001|2025-04-16 01:39:52.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:15:52||3 potholes along Hadley St close to the intersection with Live Oak Street.|Public Works 2500140258|2500140258|2470 HADLEY ST HOUSTON TX 77003|29.7399|-95.3599|Routed|2025-04-15 20:37:28.0000000||Trash Dumping or Illegal Dumpsite - 2500140258 - 2470 Hadley St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 1:37AM|SE|D|493V|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 01:37:28.0000000|3123483.7500000000|13834535.0000000000|2470 HADLEY ST|HOUSTON|TX|77003|0021630000001|2025-04-16 01:37:28.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||illegal Dumpsite at St. Charles and Hadley|Solid Waste Management 2500140257|20521549-2500140257|5634 SOUTHBROOK DR HOUSTON TX 77033|29.6544|-95.337|Service Completed|2025-04-15 20:36:41.0000000|Apr 16 2025 3:24PM|Sewer Wastewater - 20521549-2500140257 - 5634 SOUTHBROOK DR|Sewer Wastewater|1 Calendar Day|Apr 17 2025 1:37AM|SE|D|574A|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 01:37:59.0000000|3131726.0000000000|13803692.0000000000|5634 SOUTHBROOK DR|HOUSTON|TX|77033|0855420000051|2025-04-16 01:36:41.0000000|SOUTH PARK|HCID #10-A|SEFR107|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:24:24 PM - Case # 20521549 -2500140257: All investig||please make cc thank you// overflowing 5634 Southbrook Dr|4/16/2025 3:24:24 PM - Case # 20521549 -2500140257: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140256|2500140256|12430 BROKEN BOUGH DR HOUSTON TX 77024|29.7728|-95.5493|Service Completed|2025-04-15 20:34:14.0000000|Apr 16 2025 11:39AM|Other - 2500140256 - 12430 Broken Bough Dr|Other|3 Working Days|Apr 21 2025 1:07PM|NW|G|489H|311 HelpLine|311 Call Handling|Other|1|Resolved|2025-04-16 01:34:14.0000000|3063039.0000000000|13844673.0000000000|12430 BROKEN BOUGH DR|HOUSTON|TX|77024|0845490000005|2025-04-16 01:34:14.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|Please contact Centerpointe Energy at 7132072222 to address y||There's a downed line in my backyard It is very unsafe and lying very low I've reported it to several authorities but several months later no one has done anything about it Soon permanent power will be installed at my new construction and once that h|Please contact Centerpointe Energy at 7132072222 to address your issue. Centerpointe Energy handles all powerline issues. Unfortunately this problem is not handled by the City of Houston. For more information please call 311. (If outside Houston dial 2500140255|2500140255|429 E FAIR HARBOR LN HOUSTON TX 77079|29.7793|-95.6325|Routed|2025-04-15 20:27:09.0000000||Parking Violation - 2500140255 - 429 E FAIR HARBOR LN|Parking Violation|19 Calendar Days|May 5 2025 1:32AM|NW|G|488B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 01:32:12.0000000|3036581.7400000000|13846286.1500000000|429 E FAIR HARBOR LN|HOUSTON|TX|77079|1055600010009|2025-04-16 01:27:09.0000000|MEMORIAL||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 8:32:12 PM||ABANDONED VEH PARKED ON CITY STREET|Parking Management 2500140254|2500140254|9707 S GESSNER RD HOUSTON TX 77071|29.6746|-95.5275|Routed|2025-04-15 20:26:24.0000000||Health Code - 2500140254 - 9707 S GESSNER RD|Health Code|55 Calendar Days|Jun 10 2025 1:28AM|SW|J|530T|Health|Environmental Health|Health Code|0|Active|2025-04-16 01:28:09.0000000|3071027.5000000000|13809191.0000000000|9707 S GESSNER RD|HOUSTON|TX|77071|0410900000179|2025-04-16 01:26:24.0000000|BRAEBURN||||SW|||SW|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Health Code 4/15/2025 8:28:09 PM||no hot water stated they would fix before leaving but did not.|Health 2500140252|12696857-2500140252|499 BAY AREA BLVD HOUSTON TX 77058|29.5508|-95.1266|Routed - Integrated|2025-04-15 20:24:33.0000000||Traffic Signs - 12696857-2500140252 - 482-498 Bay Area Blvd|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SE|E|618T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 01:24:33.0000000|3199739.0000000000|13768210.0000000000|499 BAY AREA BLVD|HOUSTON|TX|77058|1166440000001|2025-04-16 01:24:33.0000000|CLEAR LAKE||||SE|||SE|||SE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:35:40||+++ ADDRESS Warning +++Entered Address: 482-498 Bay Area BlvdValidated Address: 499 BAY AREA BLVD - Address Id: 369076+++ ADDRESS Warning +++SIgn is faded and needs to be replaced.|Public Works 2500140251|2500140251|8120 ALPINE BEARBERRY DR HOUSTON TX 77016|29.8665|-95.2776|Service Completed|2025-04-15 20:23:51.0000000|Apr 16 2025 12:31PM|Missed Garbage Pickup - 2500140251 - 8120 ALPINE BEARBERRY DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|B|415X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 01:28:54.0000000|3148095.5400000000|13881389.1200000000|8120 ALPINE BEARBERRY DR|HOUSTON|TX|77016|1468310030001|2025-04-16 01:23:51.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW||2nd Monday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||Missed trash pick up but grabbed house next door per camera|Serviced per 4104 4/16/25 2500140250|12696856-2500140250|499 BAY AREA BLVD HOUSTON TX 77058|29.5508|-95.1266|Routed - Integrated|2025-04-15 20:20:46.0000000||Traffic Signs - 12696856-2500140250 - 482-498 Bay Area Blvd|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SE|E|618T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-16 01:20:46.0000000|3199739.0000000000|13768210.0000000000|499 BAY AREA BLVD|HOUSTON|TX|77058|1166440000001|2025-04-16 01:20:46.0000000|CLEAR LAKE||||SE|||SE|||SE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:17:41||+++ ADDRESS Warning +++Entered Address: 482-498 Bay Area BlvdValidated Address: 499 BAY AREA BLVD - Address Id: 369076+++ ADDRESS Warning +++speed limit sign is missing.|Public Works 2500140249|2500140249|7310 BRENDAM LN HOUSTON TX 77072|29.6972|-95.6103|Service Completed|2025-04-15 20:20:18.0000000|Apr 16 2025 4:53PM|Missed Garbage Pickup - 2500140249 - 7310 BRENDAM LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|F|528L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 01:21:36.0000000|3044504.7500000000|13816621.0000000000|7310 BRENDAM LN|HOUSTON|TX|77072|1098460000008|2025-04-16 01:20:18.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||Missed the block|Driver Robinson working on route on 4/16/25 2500140246|2500140246|10355 VALENCIA DR HOUSTON TX 77013|29.7764|-95.2445|Service Completed|2025-04-15 20:11:02.0000000|Apr 16 2025 2:02PM|Liaison Comm - 2500140246 - 10355 VALENCIA DR|Liaison Comm|5 Working Days|Apr 23 2025 1:07PM|NE|I|496E|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-16 01:12:48.0000000|3159644.5000000000|13848979.0000000000|10355 VALENCIA DR|HOUSTON|TX|77013|0881690000015|2025-04-16 01:11:02.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||10355 VALENCIA DR : citizen is still awaiting container.SWM Escalation - 2500105998 - 10355 VALENCIA DR|container department has been notified 2500140245|20521548-2500140245|12027 ROYAL OAKS RUN DR HOUSTON TX 77082|29.7251|-95.5919|Service Completed|2025-04-15 20:10:40.0000000|Apr 16 2025 1:06PM|Water Service - 20521548-2500140245 - 12027 ROYAL OAKS RUN DR|Water Service|2 Calendar Days|Apr 18 2025 1:11AM|SW|F|489W|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 01:11:54.0000000|3050033.5000000000|13826945.0000000000|12027 ROYAL OAKS RUN DR|HOUSTON|TX|77082|1397970020040|2025-04-16 01:10:40.0000000|WESTCHASE||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:05:33 PM - Case # 20521548 -2500140245: All investig||NULL|4/16/2025 1:05:33 PM - Case # 20521548 -2500140245: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140244|2500140244|10531 ENVOY ST HOUSTON TX 77016|29.8656|-95.3052|Routed|2025-04-15 20:08:05.0000000||Container Repair - 2500140244 - 10531 ENVOY ST|Container Repair|10 Calendar Days|Apr 26 2025 1:10AM|NE|B|414Z|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 01:10:52.0000000|3139369.0000000000|13880780.0000000000|10531 ENVOY ST|HOUSTON|TX|77016|0881440000008|2025-04-16 01:08:05.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Container Repair 4/15/2025 8:10:52 PM||caller wants can pickup from driveway|Solid Waste Management 2500140243|2500140243|6143 BIRDWOOD RD HOUSTON TX 77074|29.6815|-95.5003|Routed|2025-04-15 20:03:34.0000000||Missed Garbage Pickup - 2500140243 - 6143 BIRDWOOD RD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|J|530R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 01:05:01.0000000|3079569.7500000000|13811974.0000000000|6143 BIRDWOOD RD|HOUSTON|TX|77074|0823450000011|2025-04-16 01:03:34.0000000|BRAEBURN||SWTU112|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/15/2025 8:05:01||6143 Birdwood Rd: citizen container was not serviced today|Solid Waste Management 2500140242|20521547-2500140242|10241 LAS TERRAZAS DR HOUSTON TX 77075|29.6171|-95.2608|Service Completed|2025-04-15 20:02:40.0000000|Apr 16 2025 2:02PM|Water Leak - 20521547-2500140242 - 10241 LAS TERRAZAS DR|Water Leak|10 Calendar Days|Apr 26 2025 1:07AM|SE|I|575U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 01:07:43.0000000|3156324.8200000000|13790908.6300000000|10241 LAS TERRAZAS DR|HOUSTON|TX|77075|1277840010008|2025-04-16 01:02:40.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW||2nd Friday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 2:02:25 PM - Case # 20521547 -2500140242: Dear Custome||Water has been flowing constantly for 2 weeks|4/16/2025 2:02:25 PM - Case # 20521547 -2500140242: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140241|20521546-2500140241|4620 CLAY ST HOUSTON TX 77023|29.7367|-95.331|Service Completed|2025-04-15 20:00:59.0000000|Apr 16 2025 11:00AM|Water Leak - 20521546-2500140241 - 4620 CLAY ST|Water Leak|10 Calendar Days|Apr 26 2025 1:01AM|NE|I|494T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 01:01:49.0000000|3132665.0000000000|13833652.0000000000|4620 CLAY ST|HOUSTON|TX|77023|0130440000001|2025-04-16 01:00:59.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:59:40 AM - Case # 20521546 -2500140241: Dear Custom||NULL|4/16/2025 10:59:40 AM - Case # 20521546 -2500140241: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140239|2500140239|5633 FAIRDALE LN HOUSTON TX 77057|29.7327|-95.4784|Service Completed|2025-04-15 19:58:48.0000000|Apr 17 2025 10:27AM|Missed Heavy Trash Pickup - 2500140239 - 5633 Fairdale Ln|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:07PM|SW|J|491X|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-16 00:58:48.0000000|3085947.0000000000|13830771.0000000000|5633 FAIRDALE LN|HOUSTON|TX|77057|0731870000025|2025-04-16 00:58:48.0000000|MID WEST|Harris County PID#2|SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM Collections|FULL|7 Working Days|SCF|2025-04-20 11:15:04.1430000|Pile is under tree unable to service.||Missed pickup. Someone cut trees and illegally left them here on the side of the road in front of houses. Multiple requests made and they were closed without action 2500101723see above|Pile is under tree unable to service. 2500140238|307141-2500140238|314 PARLIAMENT DR HOUSTON TX 77034|29.6452|-95.2102|Routed - Integrated|2025-04-15 19:57:42.0000000||Nuisance On Property - 307141-2500140238 - 314 PARLIAMENT DR|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|SE|E|576G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 00:59:13.0000000|3172059.7500000000|13801637.0000000000|314 PARLIAMENT DR|HOUSTON|TX|77034|0970770000011|2025-04-16 00:57:42.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Nuisance On Property 4/15/2025 7:59:13||NULL|Neighborhoods 2500140237|2500140237|7363 ANTOINE DR HOUSTON TX 77088|29.8684|-95.4737|Service Completed|2025-04-15 19:47:12.0000000|Apr 17 2025 10:07AM|Missed Garbage Pickup - 2500140237 - 7363 ANTOINE DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|A|411U|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 00:48:05.0000000|3085975.5000000000|13880158.0000000000|7363 ANTOINE DR|HOUSTON|TX|77088|1115590010001|2025-04-16 00:47:12.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: No can out on 4/16/25||NULL|Completed by LaToshia Steptoe. Notes: No can out on 4/16/25 2500140236|20521545-2500140236|5739 EAGLE LNDG HOUSTON 77085|29.63|-95.4695|Routed - Integrated|2025-04-15 19:46:49.0000000||Sewer Manhole - 20521545-2500140236 - 5739 EAGLE LNDG|Sewer Manhole|5 Calendar Days|Apr 21 2025 12:48AM|SW|K|571L|Public Works|Houston Water|Sewer Manhole|0|Active|2025-04-16 00:48:19.0000000|3089905.0000000000|13793519.0000000000|5739 EAGLE LNDG|HOUSTON||77085|1226120020014|2025-04-16 00:46:49.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 12:48:55||CARTER 2 ADRIAN04/15/2025 7:40 PMNo answer from citizen. Concern is a lifted sidewalk over a wastewater manhole cover. Referred to Houston water department for further investigation.|Public Works 2500140235|2500140235|2446 TIM ST HOUSTON 77093|29.8503|-95.3467|SWM Can Delivered|2025-04-15 19:45:52.0000000|Apr 18 2025 1:08PM|SWM Escalation - 2500140235 - 2446 TIM ST|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|NE|H|454A|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-16 00:46:30.0000000|3126402.2500000000|13874813.0000000000|2446 TIM ST|HOUSTON||77093|0824440000008|2025-04-16 00:45:52.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO104|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|per 4106 delivered can ss0602497||NULL|per 4106 delivered can ss0602497 2500140234|2500140234|1231 STONECREST DR HOUSTON TX 77018|29.8142|-95.4241|Service Completed|2025-04-15 19:45:37.0000000|Apr 17 2025 3:53PM|Container Replacement - 2500140234 - 1231 STONECREST DR|Container Replacement|10 Calendar Days|Apr 26 2025 12:48AM|NW|C|452P|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-16 00:48:53.0000000|3102273.7500000000|13860911.0000000000|1231 STONECREST DR|HOUSTON|TX|77018|0830940000226|2025-04-16 00:45:37.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Hancy Laudny. Notes: Delivered and retrieved 961045||THE TRASH BIN HAS HOLES IN THE FRONT OF BIN AND WHEEL IS BROKEN.|Completed by Hancy Laudny. Notes: Delivered and retrieved 96104546 2500140233|20521543-2500140233|406 PACIFIC ST HOUSTON TX 77006|29.7469|-95.3869|Service Completed|2025-04-15 19:42:58.0000000|Apr 16 2025 2:04PM|Water Quality - 20521543-2500140233 - 406 PACIFIC ST|Water Quality|4 Calendar Days|Apr 20 2025 12:42AM|NW|C|493N|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-16 00:42:58.0000000|3114841.5000000000|13836841.0000000000|406 PACIFIC ST|HOUSTON|TX|77006|1304110010003|2025-04-16 00:42:58.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:04:40 PM - Case # 20521543 -2500140233: All investig||Per DWO inspector- Refer location to the health department for assistance sewer test needed Resolution Code: REFHHDCitizen comments - water is green|4/16/2025 2:04:40 PM - Case # 20521543 -2500140233: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140232|20521544-2500140232|6800 MAIN ST HOUSTON TX 77030|29.7058|-95.4072|Service Completed|2025-04-15 19:42:13.0000000|Apr 16 2025 11:58AM|Water Leak - 20521544-2500140232 - 2121 west holcombe boulevard|Water Leak|10 Calendar Days|Apr 26 2025 12:44AM|SW|C|532H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 00:44:01.0000000|3109449.2500000000|13822131.0000000000|6800 MAIN ST|HOUSTON|TX|77030|0610450000007|2025-04-16 00:42:13.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:57:52 AM - Case # 20521544 -2500140232: Dear Custom||+++ ADDRESS WARNING +++Entered Address: 2121 west holcombe boulevardValidated Address: 6800 MAIN ST - Address Id: 171310+++ ADDRESS WARNING +++|4/16/2025 11:57:52 AM - Case # 20521544 -2500140232: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140230|2500140230|814 EASTLAKE ST HOUSTON TX 77034|29.6441|-95.2338|Routed|2025-04-15 19:35:48.0000000||Container Repair - 2500140230 - 814 EASTLAKE ST|Container Repair|10 Calendar Days|Apr 26 2025 12:37AM|SE|E|576F|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 00:37:50.0000000|3164601.0000000000|13801010.0000000000|814 EASTLAKE ST|HOUSTON|TX|77034|0924740000014|2025-04-16 00:35:48.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Container Repair 4/15/2025 7:37:50 PM||072720601946.not repaired lid is still not repaired. please have personnel repair.Container Repair - 2500135361 - 814 EASTLAKE ST|Solid Waste Management 2500140229|2500140229|6529 ROWAN LN HOUSTON TX 77074|29.6999|-95.4984|Routed|2025-04-15 19:34:27.0000000||Container Replacement - 2500140229 - 6529 ROWAN LN|Container Replacement|10 Calendar Days|Apr 26 2025 12:35AM|SW|J|530M|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-16 00:35:51.0000000|3079965.5000000000|13818667.0000000000|6529 ROWAN LN|HOUSTON|TX|77074|0834000000010|2025-04-16 00:34:27.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Container Replacement 4/15/2025 7:35:51 PM||NULL|Solid Waste Management 2500140228|20521542-2500140228|14703 PARK ROW DR HOUSTON TX 77084|29.7874|-95.6433|Service Completed|2025-04-15 19:31:46.0000000|Apr 16 2025 8:54AM|Water Service - 20521542-2500140228 - 14703 PARK ROW DR|Water Service|2 Calendar Days|Apr 18 2025 12:34AM|NW|A|448W|Public Works|Houston Water|Water Service|1|Resolved|2025-04-16 00:34:30.0000000|3033082.2500000000|13849134.0000000000|14703 PARK ROW DR|HOUSTON|TX|77084|1471600010001|2025-04-16 00:31:46.0000000|ADDICKS PARK TEN|HCID #4 (Energy Corridor)|||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 8:53:57 AM - Case # 20521542 -2500140228: All investig||NULL|4/16/2025 8:53:57 AM - Case # 20521542 -2500140228: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140227|2500140227|7698 SOUTH FWY HOUSTON TX 77054|29.6825|-95.3829|Routed|2025-04-15 19:29:09.0000000||Dead Animal Collection - 2500140227 - Exit 32A And I-610 W|Dead Animal Collection|4 Calendar Days|Apr 20 2025 12:29AM|SW|D|533P|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-16 00:29:09.0000000|3116825.0000000000|13813443.0000000000|7698 SOUTH FWY|HOUSTON|TX|77054|none|2025-04-16 00:29:09.0000000|ASTRODOME AREA||||SW|||SE|||SW|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: Exit 32A And I-610 W Va||+++ ADDRESS Warning +++Entered Address: Exit 32A And I-610 WValidated Address: 7698 SOUTH FWY - Address Id: 1188071+++ ADDRESS Warning +++2 large dogs dead on the shoulder laneone has a collar|Solid Waste Management 2500140226|2500140226|715 BARRYS WAY HOUSTON TX 77336|30.0264|-95.1092|Service Completed|2025-04-15 19:28:23.0000000|Apr 17 2025 9:00AM|Add a Can - 2500140226 - 715 BARRYS WAY|Add a Can|14 Calendar Days|Apr 30 2025 12:33AM|GNEHSA|E|338M|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-16 00:33:57.0000000|3199517.7500000000|13941224.0000000000|715 BARRYS WAY|HOUSTON|TX|77336|1412580060009|2025-04-16 00:28:23.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||715 BARRYS WAY / requesting add a can service new resident sticker only can was already there|Solid Waste Management 2500140225|2500140225|9407 JAYWOOD DR HOUSTON 77040|29.8781|-95.5028|Routed|2025-04-15 19:27:39.0000000||SWM Escalation - 2500140225 - 9407 JAYWOOD DR|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|NW|A|410R|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 00:28:06.0000000|3076644.7500000000|13883407.0000000000|9407 JAYWOOD DR|HOUSTON||77040|1045290000032|2025-04-16 00:27:39.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created SWM Escalation 4/15/2025 7:28:06 PM||container crushed by swm truck|Solid Waste Management 2500140224|20521541-2500140224|10400 MARTIN LUTHER KING BLVD HOUSTON TX 77033|29.6443|-95.3372|Routed - Integrated|2025-04-15 19:27:30.0000000||Water Leak - 20521541-2500140224 - 10400 MARTIN LUTHER KING BLVD|Water Leak|10 Calendar Days|Apr 26 2025 12:28AM|SE|D|574E|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 00:28:16.0000000|3131772.2500000000|13800020.0000000000|10400 MARTIN LUTHER KING BLVD|HOUSTON|TX|77033|0612000000096|2025-04-16 00:27:30.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:36:52||Leak in front of Sims Bayou Park.|Public Works 2500140223|307140-2500140223|12430 BROKEN BOUGH DR HOUSTON TX 77024|29.7728|-95.5493|Routed - Integrated|2025-04-15 19:26:32.0000000||Nuisance On Property - 307140-2500140223 - 12430 BROKEN BOUGH DR|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|NW|G|489H|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-16 00:31:35.0000000|3063039.0500000000|13844672.8300000000|12430 BROKEN BOUGH DR|HOUSTON|TX|77024|0845490000005|2025-04-16 00:26:32.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-09|MONDAY-A|NW||4th Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||a line which i believe to be for internet fell on my property and I have not been able to reach anyone who can come remove it / repair it I live in zip code 77024|Neighborhoods 2500140222|307139-2500140222|6200 W TIDWELL RD HOUSTON TX 77092|29.8518|-95.4824|Routed - Integrated|2025-04-15 19:24:06.0000000||Minimum Standards - 307139-2500140222 - 6200 W TIDWELL RD|Minimum Standards|153 Working Days|Nov 24 2025 2:07PM|NW|A|451B|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-16 00:29:10.0000000|3083391.1800000000|13874041.6100000000|6200 W TIDWELL RD|HOUSTON|TX|77092|1312710000001|2025-04-16 00:24:06.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|153 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Extension cord having from building 32 to building 10 at 6200 W. Tidwell Road 77092|Neighborhoods 2500140221|2500140221|2203 TANNEHILL DR HOUSTON TX 77008|29.7993|-95.4383|Service Completed|2025-04-15 19:22:38.0000000|Apr 16 2025 12:42PM|Dead Animal Collection - 2500140221 - 2203 Tannehill Dr|Dead Animal Collection|4 Calendar Days|Apr 20 2025 12:22AM|NW|C|452W|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-16 00:22:38.0000000|3097950.0000000000|13855376.0000000000|2203 TANNEHILL DR|HOUSTON|TX|77008|0925310000017|2025-04-16 00:22:38.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND|||Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500140220|20521539-2500140220|1326 TULANE ST HOUSTON TX 77008|29.7954|-95.4021|Routed - Integrated|2025-04-15 19:20:59.0000000||Water Leak - 20521539-2500140220 - 1326 TULANE ST|Water Leak|10 Calendar Days|Apr 26 2025 12:21AM|NW|C|452Z|Public Works|Houston Water|Water Leak|0|Active|2025-04-16 00:21:04.0000000|3109478.7500000000|13854321.0000000000|1326 TULANE ST|HOUSTON|TX|77008|0201700000029|2025-04-16 00:20:59.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:20:50||Per Marlon Williams closed previous s/r in error.|Public Works 2500140219|2500140219|10070 ELMSWORTH DR HOUSTON TX 77099|29.6812|-95.56|Service Completed|2025-04-15 19:18:56.0000000|Apr 17 2025 11:28AM|Trash Dumping or Illegal Dumpsite - 2500140219 - 9404 W Sam Houston Pkwy S|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 12:18AM|SW|J|529Q|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-16 00:18:56.0000000|3060641.0000000000|13811274.0000000000|10070 ELMSWORTH DR|HOUSTON|TX|77099|none|2025-04-16 00:18:56.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|SWM does not collect or service on private commercial property.||+++ ADDRESS Warning +++Entered Address: 9404 W Sam Houston Pkwy SValidated Address: 10070 ELMSWORTH DR - Address Id: 3021991+++ ADDRESS Warning +++Large pile of trash mattresses broken furniture and trash bags dumped in parking lot on side of strip cente|SWM does not collect or service on private commercial property. 2500140218|2500140218|12930 SUSANNA LN HOUSTON TX 77072|29.6981|-95.6111|Service Completed|2025-04-15 19:17:53.0000000|Apr 16 2025 4:55PM|Missed Garbage Pickup - 2500140218 - 12930 SUSANNA LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|F|528L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 00:18:42.0000000|3044222.0000000000|13816956.0000000000|12930 SUSANNA LN|HOUSTON|TX|77072|1098450000009|2025-04-16 00:17:53.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||12930 Susanna Ln Houston TX 77072whole street has not been serviced.|Driver Robinson working on route on 4/16/25 2500140217|2500140217|4035 FERNWOOD DR HOUSTON TX 77021|29.7067|-95.3514|Routed|2025-04-15 19:17:44.0000000||Container Repair - 2500140217 - 4035 FERNWOOD DR|Container Repair|10 Calendar Days|Apr 26 2025 12:22AM|SE|D|533H|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 00:22:38.0000000|3126552.5000000000|13822551.0000000000|4035 FERNWOOD DR|HOUSTON|TX|77021|0611390090035|2025-04-16 00:17:44.0000000|MACGREGOR|Greater Southeast MD|SETU111|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Container Repair 4/15/2025 7:22:38 PM||NULL|Solid Waste Management 2500140216|20521540-2500140216|9460 W SAM HOUSTON PKWY HOUSTON TX 77099|29.6793|-95.5612|Routed - Integrated|2025-04-15 19:16:53.0000000||Fire Hydrant - 20521540-2500140216 - 9460 W SAM HOUSTON PKWY|Fire Hydrant|12 Calendar Days|Apr 28 2025 12:20AM|SW|J|529Q|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-16 00:20:01.0000000|3060273.5000000000|13810575.0000000000|9460 W SAM HOUSTON PKWY|HOUSTON|TX|77099|1251820010001|2025-04-16 00:16:53.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:14:52||On Elmsworth Fire Hydrant # 79893|Public Works 2500140215|20521538-2500140215|5010 BALKIN ST HOUSTON TX 77021|29.6914|-95.3436|Service Completed|2025-04-15 19:16:13.0000000|Apr 16 2025 2:12PM|Sewer Wastewater - 20521538-2500140215 - 5010 BALKIN ST|Sewer Wastewater|1 Calendar Day|Apr 17 2025 12:17AM|SE|D|534N|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-16 00:17:28.0000000|3129179.5000000000|13817088.0000000000|5010 BALKIN ST|HOUSTON|TX|77021|0771030120314|2025-04-16 00:16:13.0000000|GREATER OST / SOUTH UNION||SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:11:00 PM - Case # 20521538 -2500140215: All investig||NULL|4/16/2025 2:11:00 PM - Case # 20521538 -2500140215: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140214|2500140214|5417 HUISACHE ST HOUSTON TX 77081|29.6999|-95.4758|Routed|2025-04-15 19:14:52.0000000||Missed Yard Waste Pickup - 2500140214 - 5417 HUISACHE ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 10:00PM|SW|J|531K|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-16 00:15:32.0000000|3087154.2500000000|13818893.0000000000|5417 HUISACHE ST|HOUSTON|TX|77081|0751390030009|2025-04-16 00:14:52.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Yard Waste Pickup 4/15/2025 7:15:||yard waste has not been serviced. for week. 5417 Huisache St|Solid Waste Management 2500140213|2500140213|4800 MAGNOLIA COVE DR HOUSTON TX 77345|30.0355|-95.1723|No Violation Found|2025-04-15 19:14:44.0000000|Apr 16 2025 11:26AM|Parking Violation - 2500140213 - 4800 MAGNOLIA COVE DR|Parking Violation|19 Calendar Days|May 5 2025 12:19AM|GNEHSA|E|337G|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-16 00:19:48.0000000|3179317.8400000000|13943755.1700000000|4800 MAGNOLIA COVE DR|HOUSTON|TX|77345|1193780020001|2025-04-16 00:14:44.0000000|KINGWOOD AREA||||NE|||NE|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Parking Management||18-WHEELER PARKED FACING THE WRONG WAY|Parking Management 2500140212|2500140212|10314 ROCKAWAY DR HOUSTON TX 77016|29.8615|-95.3012|Service Completed|2025-04-15 19:13:40.0000000|Apr 16 2025 11:29AM|Heavy Trash Code Violation - 2500140212 - 10314 ROCKAWAY DR|Heavy Trash Code Violation|25 Working Days|May 21 2025 1:07PM|NE|B|414Z|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-16 00:14:38.0000000|3140676.2500000000|13879336.0000000000|10314 ROCKAWAY DR|HOUSTON|TX|77016|0851750000833|2025-04-16 00:13:40.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|No violations present at curbside near right of way.||NULL|No violations present at curbside near right of way. 2500140210|2500140210|1215 GLEN ECHO DR HOUSTON TX 77088|29.7584|-95.3698|Routed|2025-04-15 19:12:07.0000000||Parking Violation - 2500140210 - 1215 GLEN ECHO DR|Parking Violation|19 Calendar Days|May 5 2025 12:17AM|NW|B|412L|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 00:17:09.0000000|3102612.4300000000|13888781.0900000000|1215 GLEN ECHO DR|HOUSTON|TX|77088|1025330001008|2025-04-16 00:12:07.0000000|HIDDEN VALLEY||NWTU125|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW||3rd Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 7:17:09 PM||1215 Glen Echo Dr. resident has trailer parked in front yard|Parking Management 2500140209|2500140209|6014 ROBERTA LN HOUSTON TX 77396|29.9458|-95.2987|Duplicate|2025-04-15 19:11:41.0000000|Apr 16 2025 3:05PM|Air Pollution - 2500140209 - 6014 ROBERTA LN|Air Pollution|30 Calendar Days|May 16 2025 12:15AM|NE|B|375N|Health|Environmental Health|Air Pollution|1|Resolved|2025-04-16 00:15:18.0000000|3140502.7500000000|13910001.0000000000|6014 ROBERTA LN|HOUSTON|TX|77396|0731850000184|2025-04-16 00:11:41.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|EH BurPolControlPrev|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|Notes: Please refer to parent case 2400512052 for further detail||I am writing for the second time to formally complain about the significant amount of dirt generated by 18-wheeler trucks and vehicles in the parking lot at˙6014 Roberta Ln. Humble Tx. 77396˙24/7.This is an ongoing issue that is severely impacting my famil|Notes: Please refer to parent case 2400512052 for further details 2500140208|2500140208|7146 MOBUD DR HOUSTON TX 77074|29.7015|-95.511|Service Completed|2025-04-15 19:11:00.0000000|Apr 16 2025 5:18PM|Missed Garbage Pickup - 2500140208 - 7146 MOBUD DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|J|530L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 00:16:06.0000000|3075948.9800000000|13819124.2700000000|7146 MOBUD DR|HOUSTON|TX|77074|0882250000025|2025-04-16 00:11:00.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW||2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||Trash was not picked up from the whole street|Driver Robinson working on route on 4/16/25 2500140206|12696855-2500140206|1319 RIM ROCK DR HOUSTON TX 77088|29.896|-95.4258|Service Completed|2025-04-15 19:10:41.0000000|Apr 16 2025 12:21PM|Street Hazard - 12696855-2500140206 - 1319 RIM ROCK DR|Street Hazard|10 Calendar Days|Apr 26 2025 12:16AM|NW|B|412K|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 00:16:21.0000000|3100837.5000000000|13890624.0000000000|1319 RIM ROCK DR|HOUSTON|TX|77088|0991060000667|2025-04-16 00:10:41.0000000|HIDDEN VALLEY||NWTU124|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW|S|3rd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||homeowner runs over the sidewalk and curb with his vehicle to park inside his back yard//causing damage to the curb and sidewalk//does not use his driveway|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Property owners responsibility 2500140205|2500140205|5418 TIDEWATER DR HOUSTON 77085|29.6342|-95.4645|Routed|2025-04-15 19:09:17.0000000||Park Forestry Escalation - 2500140205 - 5418 TIDEWATER DR|Park Forestry Escalation|3 Working Days|Apr 21 2025 1:07PM|SW|K|571L|Parks and Recreation|Customer Escalation|Park Forestry Escalation|0|Active|2025-04-16 00:10:13.0000000|3091470.2500000000|13795091.0000000000|5418 TIDEWATER DR|HOUSTON||77085|1215780020005|2025-04-16 00:09:17.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW|PR ForestryCustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Park Forestry Escalation 4/15/2025 7:10:13||NULL|Parks and Recreation 2500140203|2500140203|6850 LEADER ST HOUSTON 77074|29.7044|-95.5038|Routed|2025-04-15 19:07:59.0000000||MAO General - 2500140203 - 6850 LEADER ST|MAO General|14 Working Days|May 5 2025 10:00PM|SW|J|530H|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-16 00:10:31.0000000|3078216.5000000000|13820252.0000000000|6850 LEADER ST|HOUSTON||77074|0834050000028|2025-04-16 00:07:59.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW|DON MAO|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Veronica Hernandez created MAO General 4/15/2025 7:10:31 PM||Update on the abatement of property for high weeds.|Neighborhoods 2500140202|2500140202|2003 DU BARRY LN HOUSTON TX 77018|29.8208|-95.4472|Service Completed|2025-04-15 19:06:48.0000000|Apr 17 2025 8:50AM|Missed Garbage Pickup - 2500140202 - 2003 Du Barry Ln|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|452N|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-16 00:06:48.0000000|3094883.0000000000|13863085.0000000000|2003 DU BARRY LN|HOUSTON|TX|77018|0731000780009|2025-04-16 00:06:48.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KS||Missed pickup|Completed by LaToshia Steptoe. Notes: KS 2500140201|20521537-2500140201|5534 LAKEFIELD DR HOUSTON TX 77033|29.6476|-95.3399|Service Completed|2025-04-15 19:06:32.0000000|Apr 16 2025 2:56PM|Water Leak - 20521537-2500140201 - 5534 LAKEFIELD DR|Water Leak|10 Calendar Days|Apr 26 2025 12:08AM|SE|D|574E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 00:08:04.0000000|3130858.5000000000|13801180.0000000000|5534 LAKEFIELD DR|HOUSTON|TX|77033|0910060000032|2025-04-16 00:06:32.0000000|SOUTH PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:54:55 PM - Case # 20521537 -2500140201: Dear Custome||5534 lakefield in front of park|4/16/2025 2:54:55 PM - Case # 20521537 -2500140201: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500140200|12696854-2500140200|10104 DUNVEGAN WAY HOUSTON TX 77013|29.781|-95.2514|Service Completed|2025-04-15 19:05:40.0000000|Apr 16 2025 1:33PM|Traffic Signal Maintenance - 12696854-2500140200 - OATES RD US 90 HWY|Traffic Signal Maintenance|1 Calendar Day|Apr 17 2025 12:08AM|NE|I|495H|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-16 00:08:14.0000000|3157593.2500000000|13850354.0000000000|10104 DUNVEGAN WAY|HOUSTON|TX|77013|0953710000017|2025-04-16 00:05:40.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: OATES RD US 90 HWYValidated Address: 10104 DUNVEGAN WAY - Address Id: 1988495+++ ADDRESS WARNING +++left turn signal is turned sideways|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500140199|2500140199|325 BOB ST HOUSTON 77011|29.7444|-95.3301|Routed|2025-04-15 19:05:34.0000000||SWM Escalation - 2500140199 - 325 BOB ST|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|NE|H|494T|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-16 00:05:54.0000000|3132872.2500000000|13836458.0000000000|325 BOB ST|HOUSTON||77011|0371630060010|2025-04-16 00:05:34.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created SWM Escalation 4/15/2025 7:05:54 PM||011206881416|Solid Waste Management 2500140198|2500140198|10243 LANDS END DR HOUSTON TX 77099|29.6652|-95.5761|Routed|2025-04-15 19:04:48.0000000||Missed Garbage Pickup - 2500140198 - 10243 LANDS END DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-16 00:05:31.0000000|3055677.5000000000|13805320.0000000000|10243 LANDS END DR|HOUSTON|TX|77099|1189210010001|2025-04-16 00:04:48.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/15/2025 7:05:31||10243 Lands End Dr: whole street has not been serviced.|Solid Waste Management 2500140197|2500140197|5706 W RIDGECREEK DR HOUSTON TX 77053|29.5963|-95.4729|Routed|2025-04-15 19:02:26.0000000||Heavy Trash Code Violation - 2500140197 - 5706 W RIDGECREEK DR|Heavy Trash Code Violation|25 Working Days|May 21 2025 1:07PM|SW|K|571X|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-16 00:05:17.0000000|3089195.2500000000|13781264.0000000000|5706 W RIDGECREEK DR|HOUSTON|TX|77053|6200010060200907|2025-04-16 00:02:26.0000000|FORT BEND HOUSTON||SWFR123B|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Heavy Trash Code Violation 4/15/2025 7||5706 w ridgecreek|Solid Waste Management 2500140196|2500140196|8703 BONHOMME RD HOUSTON TX 77074|29.6836|-95.5126|Routed|2025-04-15 19:01:24.0000000||Dumpster Complaint - 2500140196 - 8703 Bonhomme Rd|Dumpster Complaint|36 Calendar Days|May 22 2025 4:42PM|SW|J|530Q|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-16 16:42:05.0000000|3075656.2500000000|13812604.0000000000|8703 BONHOMME RD|HOUSTON|TX|77074|0740090020030|2025-04-16 00:01:24.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Complaints|FULL|36 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/17 Dumpster screening maintenance violation has been confirme||Dumpster enclosure broken leaving dumpster exposeddumpster enclosure broken exposed dumpster|311 HelpLine 2500140194|2500140194|11230 WINDMARK PL HOUSTON TX 77099|29.6611|-95.5776|Routed|2025-04-15 18:59:45.0000000||Container Repair - 2500140194 - 11230 WINDMARK PL|Container Repair|10 Calendar Days|Apr 26 2025 12:02AM|SW|F|529X|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 00:02:12.0000000|3055273.5000000000|13803831.0000000000|11230 WINDMARK PL|HOUSTON|TX|77099|1126780000028|2025-04-15 23:59:45.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Repair 4/15/2025 7:02:12 PM||11230 Windmark031274880625|Solid Waste Management 2500140193|12696956-2500140193|9011 BONHOMME RD HOUSTON TX 77074|29.681|-95.5125|Routed - Integrated|2025-04-15 18:57:59.0000000||Drainage - 12696956-2500140193 - 9011 Bonhomme Rd|Drainage|30 Calendar Days|May 16 2025 4:58PM|SW|J|530Q|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-16 16:58:51.0000000|3075694.5000000000|13811650.0000000000|9011 BONHOMME RD|HOUSTON|TX|77074|0740090020022|2025-04-15 23:57:59.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 07:05:39||Culverts full of tree branches hazard to water flow in flood prone areas tree debris inside of ditches culverts|311 HelpLine 2500140192|20521535-2500140192|3754 TARTAN LN HOUSTON TX 77025|29.6937|-95.4367|Service Completed|2025-04-15 18:57:02.0000000|Apr 16 2025 12:54PM|Water Leak - 20521535-2500140192 - 3754 TARTAN LN|Water Leak|10 Calendar Days|Apr 25 2025 11:58PM|SW|C|532J|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 23:58:37.0000000|3099635.7500000000|13816988.0000000000|3754 TARTAN LN|HOUSTON|TX|77025|0812230000031|2025-04-15 23:57:02.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/16/2025 12:53:02 PM - Case # 20521535 -2500140192: Dear Custom||RE: Houston 311 Notification of Case Closed COH:0001241|4/16/2025 12:53:02 PM - Case # 20521535 -2500140192: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140191|20521536-2500140191|3231 GLADE SPRINGS DR HOUSTON TX 77339|30.0655|-95.1904|Routed - Integrated|2025-04-15 18:56:32.0000000||Water Leak - 20521536-2500140191 - 3231 GLADE SPRINGS DR|Water Leak|10 Calendar Days|Apr 25 2025 11:57PM|GNEHSA|E|297S|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 23:57:13.0000000|3173368.2500000000|13954614.0000000000|3231 GLADE SPRINGS DR|HOUSTON|TX|77339|1135410000011|2025-04-15 23:56:32.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:38:49||NULL|Public Works 2500140190|2500140190|13011 SKYMEADOW DR HOUSTON TX 77082|29.7266|-95.6173|Routed|2025-04-15 18:55:14.0000000||Missed Recycling Pickup - 2500140190 - 13011 SKYMEADOW DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|F|488Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 23:56:32.0000000|3041976.7500000000|13827256.0000000000|13011 SKYMEADOW DR|HOUSTON|TX|77082|1143130130016|2025-04-15 23:55:14.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Recycling Pickup 4/15/2025 6:56:3||13011 skymeadow 77082|Solid Waste Management 2500140189|2500140189|1602 HAMBLEN ST HOUSTON TX 77009|29.8067|-95.3523|Service Completed|2025-04-15 18:54:48.0000000|Apr 16 2025 12:30PM|Missed Garbage Pickup - 2500140189 - 1602 HAMBLEN ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|H|453V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 23:55:58.0000000|3125134.0000000000|13858882.0000000000|1602 HAMBLEN ST|HOUSTON|TX|77009|0311570000001|2025-04-15 23:54:48.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||NULL|Serviced per 4104 4/16/25 2500140188|2500140188|8115 BONHOMME RD HOUSTON TX 77074|29.6894|-95.5135|Service Completed|2025-04-15 18:54:45.0000000|Apr 16 2025 5:19PM|Missed Garbage Pickup - 2500140188 - 8115 BONHOMME RD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|J|530Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 23:55:47.0000000|3075295.7500000000|13814714.0000000000|8115 BONHOMME RD|HOUSTON|TX|77074|0924010000004|2025-04-15 23:54:45.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||8115 BONHOMME RD/ street missed|Driver Robinson working on route on 4/16/25 2500140187|2500140187|6400 HIGH STAR DR HOUSTON TX 77074|29.7112|-95.4959|Routed|2025-04-15 18:53:08.0000000||MAO General - 2500140187 - 6400 HIGH STAR DR|MAO General|14 Working Days|May 5 2025 10:00PM|SW|J|531E|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-15 23:53:12.0000000|3080662.0000000000|13822788.0000000000|6400 HIGH STAR DR|HOUSTON|TX|77074|0930220000002|2025-04-15 23:53:08.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|DON MAO|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|none||Re: Request for Braesmont Civic Club|Neighborhoods 2500140186|20521534-2500140186|2211 S KIRKWOOD RD HOUSTON TX 77077|29.7425|-95.5883|Service Completed|2025-04-15 18:52:54.0000000|Apr 16 2025 12:22PM|Restoration Due to Utility Work - 20521534-2500140186 - 2211 S KIRKWOOD RD|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 11:54PM|SW|G|489S|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-15 23:54:06.0000000|3051007.0000000000|13833320.0000000000|2211 S KIRKWOOD RD|HOUSTON|TX|77077|1153000010001|2025-04-15 23:52:54.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/16/2025 12:22:39 PM - Case # 20521534 -2500140186: All investi||RE: FW: Lakeside Green OA- S Kirkwood project COH:0614938I am writing to inform you that Goodwin Company has recently been appointed as the managing agent for Lakeside Green HOA.We have observed that the ongoing construction project on South Kirkwood has|4/16/2025 12:22:39 PM - Case # 20521534 -2500140186: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140185|2500140185|9931 SOUTH CT HOUSTON TX 77099|29.6697|-95.5758|Routed|2025-04-15 18:51:19.0000000||Missed Garbage Pickup - 2500140185 - 9931 SOUTH CT|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|F|529T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 23:52:08.0000000|3055724.2500000000|13806964.0000000000|9931 SOUTH CT|HOUSTON|TX|77099|1146080070008|2025-04-15 23:51:19.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/15/2025 6:52:08||9931 South Ct: whole street has not been serviced.|Solid Waste Management 2500140184|2500140184|5021 SAN JACINTO ST HOUSTON TX 77004|29.7281|-95.385|Routed|2025-04-15 18:51:05.0000000||Parking Meter - 2500140184 - 5021 San Jacinto St|Parking Meter|18 Calendar Days|May 3 2025 11:51PM|SW|D|493W|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-15 23:51:05.0000000|3115645.2500000000|13830001.0000000000|5021 SAN JACINTO ST|HOUSTON|TX|77004|1293210010001|2025-04-15 23:51:05.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|PM Parking Meter|FULL|18 Calendar Days|Email|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Case added to PM Parking Meter Queue COH:0777735|Parking Management 2500140183|2500140183|5223 GRAPE ST HOUSTON TX 77096|29.6856|-95.4748|Routed|2025-04-15 18:49:40.0000000||Missed Garbage Pickup - 2500140183 - 5223 GRAPE ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|C|531P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 23:54:42.0000000|3087639.9000000000|13813691.1700000000|5223 GRAPE ST|HOUSTON|TX|77096|0853830000008|2025-04-15 23:49:40.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE||2nd Wednesday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/15/2025 6:54:42 PM||My weekly trash was not picked up. My address is 5223 Grape Street Houston TX 77096.|Solid Waste Management 2500140182|2500140182|8300 CANYON ST HOUSTON TX 77051|29.6708|-95.3787|Per Customer Request|2025-04-15 18:49:20.0000000|Apr 16 2025 9:52AM|Health Code - 2500140182 - 8300 CANYON ST|Health Code|55 Calendar Days|Jun 9 2025 11:51PM|SE|D|533T|Health|Environmental Health|Health Code|1|Resolved|2025-04-15 23:51:07.0000000|3118284.5000000000|13809246.0000000000|8300 CANYON ST|HOUSTON|TX|77051|1223770000001|2025-04-15 23:49:20.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|HLT HealthCode|FULL|55 Calendar Days|Email|2025-04-20 11:15:04.1430000|Health||My name is˙Johnnie Moutra III and I am a tenant at Bellfort Pines Apartments located at 8300 Canyon Street Apartment 632 Houston TX 77051. I am writing to file a formal complaint regarding serious and ongoing habitability violations that have gone unr|Health 2500140181|2500140181|7527 TANAGER ST HOUSTON TX 77074|29.6892|-95.5198|Service Completed|2025-04-15 18:49:05.0000000|Apr 16 2025 5:19PM|Missed Garbage Pickup - 2500140181 - 7527 TANAGER ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|J|530Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 23:50:01.0000000|3073318.2500000000|13814588.0000000000|7527 TANAGER ST|HOUSTON|TX|77074|0924140000011|2025-04-15 23:49:05.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||NULL|Driver Robinson working on route on 4/16/25 2500140180|20521533-2500140180|9614 SANDSTONE ST HOUSTON TX 77036|29.6993|-95.5518|Routed - Integrated|2025-04-15 18:48:30.0000000||Water Leak - 20521533-2500140180 - 9614 SANDSTONE ST|Water Leak|10 Calendar Days|Apr 25 2025 11:51PM|SW|J|529M|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 23:51:01.0000000|3063049.5000000000|13817943.0000000000|9614 SANDSTONE ST|HOUSTON|TX|77036|1124280000060|2025-04-15 23:48:30.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:30:52||please contact the citizen 8326074846 its two meters in one meter box not sure if the water is at the address above or the neighbor left side house.|Public Works 2500140179|12696852-2500140179|5009 CAROLINE ST HOUSTON TX 77004|29.7276|-95.3839|Service Completed|2025-04-15 18:48:03.0000000|Apr 17 2025 12:13PM|Traffic Signs - 12696852-2500140179 - Caroline St And Palm St|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SW|D|493X|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 23:48:03.0000000|3115982.2500000000|13829855.0000000000|5009 CAROLINE ST|HOUSTON|TX|77004|0332510020005|2025-04-15 23:48:03.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS Warning +++Entered Address: Caroline St And Palm StValidated Address: 5009 CAROLINE ST - Address Id: 1100468+++ ADDRESS Warning +++Traffic sign is turned in wrong direction|Resolution :08. Maintenance repair has been completedClose Comments :MAINTENANCE REPAIR IS COMPLETED.(NO OUTLET). 2500140178|12696853-2500140178|6201 WASHINGTON AVE HOUSTON TX 77007|29.7721|-95.4247|Service Completed|2025-04-15 18:47:11.0000000|Apr 15 2025 7:45PM|Street Hazard - 12696853-2500140178 - SCHULER ST WESTCOTT ST|Street Hazard|10 Calendar Days|Apr 25 2025 11:52PM|NW|C|492F|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 23:52:23.0000000|3102584.0000000000|13845728.0000000000|6201 WASHINGTON AVE|HOUSTON|TX|77007|1293990010001|2025-04-15 23:47:11.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: SCHULER ST WESTCOTT STValidated Address: 6201 WASHINGTON AVE - Address Id: 32913+++ ADDRESS WARNING +++road construction ongoing from Metro blocking citizen ability to access her home. Citizen lives on Schuler St.|Resolution :11. No safety hazard found no action neededClose Comments :Contacted citizen and found out the area is under construction.(Metro project) 2500140176|2500140176|1709 HARRINGTON ST HOUSTON TX 77026|29.7767|-95.351|Routed|2025-04-15 18:47:07.0000000||Missed Recycling Pickup - 2500140176 - 1709 HARRINGTON ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|H|493H|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 23:47:47.0000000|3125871.0000000000|13847992.0000000000|1709 HARRINGTON ST|HOUSTON|TX|77026|0090540000050|2025-04-15 23:47:07.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Missed Recycling Pickup 4/15/2025 6:47:47||NULL|Solid Waste Management 2500140175|20521532-2500140175|3002 CAROLINE ST HOUSTON TX 77004|29.7412|-95.3738|Service Completed|2025-04-15 18:44:51.0000000|Apr 16 2025 12:58PM|Water Leak - 20521532-2500140175 - Caroline St|Water Leak|10 Calendar Days|Apr 25 2025 11:44PM|SW|D|493T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 23:44:51.0000000|3119054.7500000000|13834877.0000000000|3002 CAROLINE ST|HOUSTON|TX|77004|0191380000004|2025-04-15 23:44:51.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/16/2025 12:58:24 PM - Case # 20521532 -2500140175: An investig||+++ ADDRESS Warning +++Entered Address: Caroline StValidated Address: 3002 CAROLINE ST - Address Id: 8774+++ ADDRESS Warning +++Water is leaking from around storm sewer cover in esplanade|4/16/2025 12:58:24 PM - Case # 20521532 -2500140175: An investigation has been completed and a leak was not found at this location. 2500140174|2500140174|SMILAX ST HOUSTON TX 77088|29.8653|-95.4328|Routed|2025-04-15 18:42:53.0000000||Missed Heavy Trash Pickup - 2500140174 - SMILAX ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:07PM|NW|B|412X|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 23:47:58.0000000|3098872.8900000000|13879406.6900000000|SMILAX ST|HOUSTON|TX|77088|0823670000012|2025-04-15 23:42:53.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW||4th Tuesday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/15/2025 6:47:58||Truck did not come on Smilex 77088|Solid Waste Management 2500140173|12696851-2500140173|10750 WESTBRAE PKWY HOUSTON TX 77031|29.6639|-95.5333|Service Completed|2025-04-15 18:42:48.0000000|Apr 16 2025 4:03AM|Traffic Signal Maintenance - 12696851-2500140173 - 10750 westbrae parkway|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 11:43PM|SW|J|530X|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 23:43:49.0000000|3069294.0000000000|13805253.0000000000|10750 WESTBRAE PKWY|HOUSTON|TX|77031|1156440000003|2025-04-15 23:42:48.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 33.Not enough info to complete investigation/ins||+++ ADDRESS WARNING +++Entered Address: 10750 westbrae parkwayValidated Address: 10750 WESTBRAE PKWY - Address Id: 203524+++ ADDRESS WARNING +++Flashing red in all directions Main and Westbrae.|Resolution :33.Not enough info to complete investigation/inspectionClose Comments :Not enough info to complete investigation/inspection. 2500140172|2500140172|2816 REVERE ST HOUSTON TX 77098|29.7403|-95.4166|Routed|2025-04-15 18:41:13.0000000||Missed Recycling Pickup - 2500140172 - 2816 REVERE ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|C|492U|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 23:42:13.0000000|3105488.2500000000|13834154.0000000000|2816 REVERE ST|HOUSTON|TX|77098|1201760010002|2025-04-15 23:41:13.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Recycling Pickup 4/15/2025 6:42:13||entire neighborhood has been missed|Solid Waste Management 2500140171|12696850-2500140171|11235 BAYOU PLACE DR HOUSTON TX 77099|29.66|-95.5784|Routed - Integrated|2025-04-15 18:40:07.0000000||Traffic Signs - 12696850-2500140171 - LANDS END DR BAYOU PLACE DR|Traffic Signs|14 Working Days|May 5 2025 10:00PM|SW|F|529X|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 23:42:03.0000000|3054997.5000000000|13803354.0000000000|11235 BAYOU PLACE DR|HOUSTON|TX|77099|1126750000009|2025-04-15 23:40:07.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Traffic Signs 4/15/2025 6:42:03 PM||+++ ADDRESS WARNING +++Entered Address: LANDS END DR BAYOU PLACE DRValidated Address: 11235 BAYOU PLACE DR - Address Id: 595048+++ ADDRESS WARNING +++|Public Works 2500140170|307138-2500140170|2631 BISSONNET ST WEST UNIVERSITY PLACE TX 77005|29.7252|-95.4201|Routed - Integrated|2025-04-15 18:39:10.0000000||Nuisance On Property - 307138-2500140170 - Bissonnet St|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|SW||492Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 23:39:10.0000000|3104552.0000000000|13828621.0000000000|2631 BISSONNET ST|WEST UNIVERSITY PLACE|TX|77005|0410170090055|2025-04-15 23:39:10.0000000||||||||||||||180 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB Residents business owners please report ALL gang tags.||+++ ADDRESS Warning +++Entered Address: Bissonnet StValidated Address: 2631 BISSONNET ST - Address Id: 15984+++ ADDRESS Warning +++Gang tag in areagang tag on multiple properties|Neighborhoods 2500140169|2500140169|8105 CHATEAU ST HOUSTON 77028|29.8206|-95.2788|Service Completed|2025-04-15 18:37:55.0000000|Apr 16 2025 11:30AM|SWM Escalation - 2500140169 - 8105 CHATEAU ST|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|NE|B|455P|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-15 23:39:02.0000000|3148257.5000000000|13864697.0000000000|8105 CHATEAU ST|HOUSTON||77028|0300170160023|2025-04-15 23:37:55.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||NULL|Completed by Kelvin Brandon. Notes: Serviced 2500140168|2500140168|11003 LANDS WALK DR HOUSTON TX 77099|29.6657|-95.573|Routed|2025-04-15 18:37:24.0000000||Missed Garbage Pickup - 2500140168 - 11003 LANDS WALK DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 23:39:17.0000000|3056664.2500000000|13805539.0000000000|11003 LANDS WALK DR|HOUSTON|TX|77099|1189210030001|2025-04-15 23:37:24.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Missed Garbage Pickup 4/15/2025 6:39:17||NULL|Solid Waste Management 2500140167|2500140167|5918 SAN FELIPE ST HOUSTON TX 77057|29.7501|-95.4868|Routed|2025-04-15 18:37:20.0000000||Recycling Participation NEW - 2500140167 - 5918 SAN FELIPE ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 11:38PM|NW|G|491N|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 23:38:35.0000000|3083100.2500000000|13837007.0000000000|5918 SAN FELIPE ST|HOUSTON|TX|77057|0761800190010|2025-04-15 23:37:20.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Recycling Participation NEW 4/15/2025 6:3||NULL|Solid Waste Management 2500140166|2500140166|7519 GRAPE ST HOUSTON TX 77074|29.6859|-95.5191|Routed|2025-04-15 18:35:54.0000000||Missed Heavy Trash Pickup - 2500140166 - 7519 GRAPE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:07PM|SW|J|530Q|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 23:37:36.0000000|3073568.0000000000|13813389.0000000000|7519 GRAPE ST|HOUSTON|TX|77074|0924170000012|2025-04-15 23:35:54.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Heavy Trash Pickup 4/15/2025 6:37||NULL|Solid Waste Management 2500140165|20521531-2500140165|7019 QUINCE ST HOUSTON TX 77087|29.7049|-95.2937|Service Completed|2025-04-15 18:35:27.0000000|Apr 15 2025 7:30PM|Water Service - 20521531-2500140165 - 7019 QUINCE ST|Water Service|2 Calendar Days|Apr 17 2025 11:36PM|SE|I|535E|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 23:36:25.0000000|3144882.0000000000|13822494.0000000000|7019 QUINCE ST|HOUSTON|TX|77087|0681380110042|2025-04-15 23:35:27.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 7:30:16 PM - Case # 20521531 -2500140165: All investig||NULL|4/15/2025 7:30:16 PM - Case # 20521531 -2500140165: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140164|2500140164|8601 HOMEWOOD LN HOUSTON TX 77028|29.843|-95.266|Routed|2025-04-15 18:34:47.0000000||Missed Heavy Trash Pickup - 2500140164 - 8601 HOMEWOOD LN|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:07PM|NE|B|455G|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 23:35:13.0000000|3152076.5000000000|13872964.0000000000|8601 HOMEWOOD LN|HOUSTON|TX|77028|0772530050046|2025-04-15 23:34:47.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Missed Heavy Trash Pickup 4/15/2025 6:35||NULL|Solid Waste Management 2500140163|2500140163|5918 SAN FELIPE ST HOUSTON 77057|29.7501|-95.4868|Routed|2025-04-15 18:33:35.0000000||SWM Escalation - 2500140163 - 5918 SAN FELIPE ST|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|NW|G|491N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 23:35:09.0000000|3083100.2500000000|13837007.0000000000|5918 SAN FELIPE ST|HOUSTON||77057|0761800190010|2025-04-15 23:33:35.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created SWM Escalation 4/15/2025 6:35:09 PM||citizen still waiting on a new can wheel can be fixed|Solid Waste Management 2500140162|2500140162|7313 WILEY RD HOUSTON TX 77016|29.8604|-95.2956|Service Completed|2025-04-15 18:32:16.0000000|Apr 16 2025 12:34PM|Missed Garbage Pickup - 2500140162 - 7313 WILEY RD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|B|415W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 23:37:18.0000000|3142488.4900000000|13878978.9400000000|7313 WILEY RD|HOUSTON|TX|77016|0825210000003|2025-04-15 23:32:16.0000000|EAST LITTLE YORK / HOMESTEAD||NETU106|TUESDAY|NE|NWTU-A-06|TUESDAY-A|NW||2nd Tuesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||My garbage was not picked up today.|Serviced per 4104 4/16/25 2500140161|2500140161|7102 ROOS RD HOUSTON TX 77074|29.6998|-95.5086|Service Completed|2025-04-15 18:31:18.0000000|Apr 16 2025 5:18PM|Missed Garbage Pickup - 2500140161 - 7102 ROOS RD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|J|530M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 23:32:18.0000000|3076757.0000000000|13818535.0000000000|7102 ROOS RD|HOUSTON|TX|77074|0882320000016|2025-04-15 23:31:18.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||Entire side of the street missed.|Driver Robinson working on route on 4/16/25 2500140160|2500140160|9212 E AVENUE L HOUSTON TX 77012|29.7175|-95.2633|Service Completed|2025-04-15 18:30:11.0000000|Apr 16 2025 8:14AM|Missed Garbage Pickup - 2500140160 - 9212 E AVENUE L|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|535C|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 23:31:10.0000000|3154379.2500000000|13827378.0000000000|9212 E AVENUE L|HOUSTON|TX|77012|0530810000035|2025-04-15 23:30:11.0000000|HARRISBURG / MANCHESTER / SMITH ADDITION||SEMO116|MONDAY|SE|SEMO-B-04|MONDAY-B|SE|S|1st Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||9212 E AVENUE L/ RW show complete|Completed by Robert Lonzo. Notes: 2500140159|12696849-2500140159|5203 KIRBY DR HOUSTON TX 77005|29.7262|-95.4184|Service Completed|2025-04-15 18:27:44.0000000|Apr 17 2025 1:21PM|Street Condition - 12696849-2500140159 - 5203 KIRBY DR|Street Condition|30 Calendar Days|May 15 2025 11:28PM|SW|C|492Y|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 23:28:33.0000000|3105073.7500000000|13828997.0000000000|5203 KIRBY DR|HOUSTON|TX|77005|1247420010001|2025-04-15 23:27:44.0000000|UNIVERSITY PLACE|HCID #3 (Upper Kirby)|SWTU118|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Multiple potholes surronding steel plates in street.|Resolution :52. Large Pothole CompletedClose Comments :Repairs completed 2500140158|2500140158|3806 CHAFFIN ST HOUSTON TX 77087|29.686|-95.3058|Service Completed|2025-04-15 18:27:30.0000000|Apr 16 2025 8:14AM|Missed Garbage Pickup - 2500140158 - 3806 CHAFFIN ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|534R|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 23:29:40.0000000|3141248.2500000000|13815491.0000000000|3806 CHAFFIN ST|HOUSTON|TX|77087|0590580000018|2025-04-15 23:27:30.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||3806 CHAFFIN ST3806 CHAFFIN ST HOUSTON TX 77087 USA96GL - CartTrash - MSW04/15/2025 02:08 PMCompletedSETU10846658 - ASLDeron WebsterPickupcan was not pickup at all but all the other neighbors cans were pickup|Completed by Robert Lonzo. Notes: 2500140157|2500140157|834 CENTERWOOD DR HOUSTON 77013|29.7749|-95.2259|Routed|2025-04-15 18:26:42.0000000||SWM Escalation - 2500140157 - 834 CENTERWOOD DR|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|NE|I|496F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 23:27:22.0000000|3165578.0000000000|13848625.0000000000|834 CENTERWOOD DR|HOUSTON||77013|1002460000010|2025-04-15 23:26:42.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created SWM Escalation 4/15/2025 6:27:22 PM||NULL|Solid Waste Management 2500140156|20521530-2500140156|8415 S BREEZE DR HOUSTON TX 77071|29.6566|-95.5238|Routed - Integrated|2025-04-15 18:26:33.0000000||Water Leak - 20521530-2500140156 - 8415 S BREEZE DR|Water Leak|10 Calendar Days|Apr 25 2025 11:27PM|SW|K|570B|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 23:27:39.0000000|3072376.0000000000|13802669.0000000000|8415 S BREEZE DR|HOUSTON|TX|77071|1323410010001|2025-04-15 23:26:33.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 04:04:48||NULL|Public Works 2500140155|12696848-2500140155|9660 WESTHEIMER RD HOUSTON TX 77063|29.7386|-95.5371|Service Completed|2025-04-15 18:24:50.0000000|Apr 17 2025 1:19PM|Street Condition - 12696848-2500140155 - 9660 WESTHEIMER RD|Street Condition|30 Calendar Days|May 15 2025 11:25PM|SW|G|490S|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 23:25:42.0000000|3067272.0000000000|13832346.0000000000|9660 WESTHEIMER RD|HOUSTON|TX|77063|1049130000001|2025-04-15 23:24:50.0000000|MID WEST|Westchase MD|||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||on edge of west bound lane on westheimer going into shopping center|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Refer to TXDOT. Spoke with Matt from TXDOT. No citizen information provided 2500140154|2500140154|7506 CAREW ST HOUSTON TX 77074|29.6886|-95.5182|Service Completed|2025-04-15 18:24:15.0000000|Apr 16 2025 5:19PM|Missed Garbage Pickup - 2500140154 - 7506 CAREW ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|J|530Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 23:26:53.0000000|3073824.0000000000|13814372.0000000000|7506 CAREW ST|HOUSTON|TX|77074|0924110000027|2025-04-15 23:24:15.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||entire neighbor|Driver Robinson working on route on 4/16/25 2500140153|2500140153|5706 LOTUS ST HOUSTON TX 77085|29.6348|-95.4692|Service Completed|2025-04-15 18:23:28.0000000|Apr 17 2025 9:41AM|Trash Dumping or Illegal Dumpsite - 2500140153 - 5710 LOTUS ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 11:27PM|SW|K|571L|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-15 23:27:51.0000000|3089906.2500000000|13795339.0000000000|5706 LOTUS ST|HOUSTON|TX|77085|0836130000011|2025-04-15 23:23:28.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Pile was oranged tagged on 4/15/25 by Driver Tyler no service f||+++ ADDRESS WARNING +++Entered Address: 5710 LOTUS STValidated Address: 5706 LOTUS ST - Address Id: 1930366+++ ADDRESS WARNING +++5710 Lotus St/ neighbors have been dumping on the property and SWM left a note that it was too much to pick up Mrs. Villafuer|Pile was oranged tagged on 4/15/25 by Driver Tyler no service for over the limit pile 2500140152|2500140152|4330 HAZELTON ST HOUSTON TX 77035|29.6673|-95.4507|Routed|2025-04-15 18:23:19.0000000||Meter Investigation - 2500140152 - 4330 HAZELTON ST|Meter Investigation|30 Calendar Days|May 15 2025 11:23PM|SW|K|531Z|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-15 23:23:25.0000000|3095460.7500000000|13807260.0000000000|4330 HAZELTON ST|HOUSTON|TX|77035|0830290000454|2025-04-15 23:23:19.0000000|NEAR SOUTHWEST||SWTH116|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maria Renteria created Meter Investigation 4/15/2025 6:23:25 PM||PLEASE SEE INSPECTOR COMMENTS refer to cas per customer damaged senus smartpoint|Public Works 2500140150|20521528-2500140150|1011 HERKIMER ST HOUSTON TX 77008|29.7893|-95.4062|Service Completed|2025-04-15 18:21:32.0000000|Apr 15 2025 7:18PM|Water Service - 20521528-2500140150 - 1029 HERKIMER ST|Water Service|2 Calendar Days|Apr 17 2025 11:22PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 23:22:08.0000000|3108182.5000000000|13852024.0000000000|1011 HERKIMER ST|HOUSTON|TX|77008|0202050000060|2025-04-15 23:21:32.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 7:18:25 PM - Case # 20521528 -2500140150: All investig||+++ ADDRESS WARNING +++Entered Address: 1029 HERKIMER STValidated Address: 1011 HERKIMER ST - Address Id: 1849305+++ ADDRESS WARNING +++|4/15/2025 7:18:25 PM - Case # 20521528 -2500140150: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140149|2500140149|101 ISHMEAL ST HOUSTON TX 77076|29.8505|-95.3979|Service Completed|2025-04-15 18:20:30.0000000|Apr 17 2025 9:50AM|Missed Garbage Pickup - 2500140149 - 101 ISHMEAL ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|H|453A|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 23:21:33.0000000|3110182.7500000000|13874372.0000000000|101 ISHMEAL ST|HOUSTON|TX|77076|0752270000031|2025-04-15 23:20:30.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NWTU114|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KA||NULL|Completed by LaToshia Steptoe. Notes: KA 2500140148|2500140148|3352 E T C JESTER BLVD HOUSTON TX 77018|29.817|-95.4435|Service Completed|2025-04-15 18:20:23.0000000|Apr 17 2025 9:41AM|Trash Dumping or Illegal Dumpsite - 2500140148 - 3352 east t.c. jester boulevard|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 11:21PM|NW|C|452N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-15 23:21:42.0000000|3096101.7500000000|13861755.0000000000|3352 E T C JESTER BLVD|HOUSTON|TX|77018|0580940000044|2025-04-15 23:20:23.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Ericson DeLosSantos. Notes: Unconfirm at address.||+++ ADDRESS WARNING +++Entered Address: 3352 east t.c. jester boulevardValidated Address: 3352 E T C JESTER BLVD - Address Id: 108237+++ ADDRESS WARNING +++W 34th St T C Jester Blvd/ mattress at the curb|Completed by Ericson DeLosSantos. Notes: Unconfirm at address. 2500140147|12696847-2500140147|600 N SAM HOUSTON PKWY HOUSTON TX 77067|29.9403|-95.4259|Service Completed|2025-04-15 18:19:54.0000000|Apr 16 2025 4:11AM|Traffic Signal Maintenance - 12696847-2500140147 - 600 N SAM HOUSTON PKWY|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 11:21PM|NW|B|372T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 23:21:31.0000000|3100308.2500000000|13906756.0000000000|600 N SAM HOUSTON PKWY|HOUSTON|TX|77067|1219870010001|2025-04-15 23:19:54.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||NULL|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR 12696812 2500140145|20521529-2500140145|2830 KNOTTY OAKS TRL HOUSTON TX 77045|29.6328|-95.418|Service Completed|2025-04-15 18:18:17.0000000|Apr 16 2025 9:42AM|Water Service - 20521529-2500140145 - 2830 KNOTTY OAKS TRL|Water Service|2 Calendar Days|Apr 17 2025 11:24PM|SW|K|572L|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 23:24:15.0000000|3106242.7500000000|13795038.0000000000|2830 KNOTTY OAKS TRL|HOUSTON|TX|77045|0914480000397|2025-04-15 23:18:17.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:40:51 AM - Case # 20521529 -2500140145: All investig||2830 knotty oaks trail|4/16/2025 9:40:51 AM - Case # 20521529 -2500140145: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140144|2500140144|2216 ELLINGTON ST HOUSTON 77088|29.8811|-95.4454|Routed|2025-04-15 18:17:34.0000000||SWM Escalation - 2500140144 - 2216 ELLINGTON ST|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|NW|B|412N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 23:18:16.0000000|3094777.2500000000|13885030.0000000000|2216 ELLINGTON ST|HOUSTON||77088|1409640010001|2025-04-15 23:17:34.0000000|ACRES HOME||NWTU113|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|3rd Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/15/2025 6:18:16 PM||8510 2650 02|Solid Waste Management 2500140143|12696845-2500140143|11701 WALLISVILLE RD HOUSTON TX 77013|29.7992|-95.2288|Routed - Integrated|2025-04-15 18:16:04.0000000||Street Condition - 12696845-2500140143 - 3700 COLVIN ST|Street Condition|30 Calendar Days|May 15 2025 11:18PM|NE|I|456X|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-15 23:18:23.0000000|3164398.7500000000|13857502.0000000000|11701 WALLISVILLE RD|HOUSTON|TX|77013|0781230010001|2025-04-15 23:16:04.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 13:23:37||+++ ADDRESS WARNING +++Entered Address: 3700 COLVIN STValidated Address: 11701 WALLISVILLE RD - Address Id: 1140944+++ ADDRESS WARNING +++also cracks potholes 18 wheelers are messing up the street surface making it hard for other vehicles to drive on the|Public Works 2500140142|2500140142|122 E 32ND ST HOUSTON 77018|29.8156|-95.3977|Service Completed|2025-04-15 18:15:12.0000000|Apr 16 2025 1:58PM|Liaison Comm - 2500140142 - 122 E 32ND ST|Liaison Comm|5 Working Days|Apr 23 2025 1:07PM|NW|H|453N|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 23:15:29.0000000|3110637.0000000000|13861698.0000000000|122 E 32ND ST|HOUSTON||77018|0360870000022|2025-04-15 23:15:12.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||3131-6120-145|container department has been notified 2500140140|12696846-2500140140|8915 N MAIN ST HOUSTON TX 77018|29.8293|-95.3985|Routed - Integrated|2025-04-15 18:15:01.0000000||Street Condition - 12696846-2500140140 - 8905-8973 Main St|Street Condition|30 Calendar Days|May 15 2025 11:15PM|NW|H|453J|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-15 23:15:01.0000000|3110242.5000000000|13866647.0000000000|8915 N MAIN ST|HOUSTON|TX|77018|0410500050006|2025-04-15 23:15:01.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Thursday|NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/15/2025 13:23:40||+++ ADDRESS Warning +++Entered Address: 8905-8973 Main StValidated Address: 8915 N MAIN ST - Address Id: 100421+++ ADDRESS Warning +++DEEP hole/dip/rut affecting entire north bound left lane Cars are clearly bottoming out base on the marks on the far si|Public Works 2500140139|2500140139|10423 WESTRAY ST HOUSTON 77043|29.8186|-95.5505|Routed|2025-04-15 18:12:01.0000000||SWM Escalation - 2500140139 - 10423 WESTRAY ST|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|NW|A|449R|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 23:12:54.0000000|3062184.5000000000|13861321.0000000000|10423 WESTRAY ST|HOUSTON||77043|0972670000006|2025-04-15 23:12:01.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR109|FRIDAY|NW|NWFR-A-10|FRIDAY-A|NW|S|4th Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/15/2025 6:12:54 PM||NULL|Solid Waste Management 2500140138|12696843-2500140138|8355 BRAESMAIN DR HOUSTON TX 77025|29.6921|-95.4168|Service Completed|2025-04-15 18:11:20.0000000|Apr 16 2025 4:09AM|Traffic Signal Maintenance - 12696843-2500140138 - 8354-8398 Main St|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 11:11PM|SW|K|532L|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 23:11:20.0000000|3105940.5000000000|13816624.0000000000|8355 BRAESMAIN DR|HOUSTON|TX|77025|1276160010001|2025-04-15 23:11:20.0000000|BRAESWOOD||||SW|||SE|||SW||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS Warning +++Entered Address: 8354-8398 Main StValidated Address: 8355 BRAESMAIN DR - Address Id: 2053927+++ ADDRESS Warning +++Flashing red all ways|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to SR 12696841 2500140137|12696844-2500140137|986 OLD SPANISH TRL HOUSTON TX 77054|29.6909|-95.4168|Service Completed|2025-04-15 18:09:47.0000000|Apr 16 2025 7:09AM|Traffic Signal Maintenance - 12696844-2500140137 - 1000-1006 Old Spanish Trail|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 11:09PM|SW|K|532Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 23:09:47.0000000|3105978.7500000000|13816179.0000000000|986 OLD SPANISH TRL|HOUSTON|TX|77054|none|2025-04-15 23:09:47.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS Warning +++Entered Address: 1000-1006 Old Spanish TrailValidated Address: 986 OLD SPANISH TRL - Address Id: 3050606+++ ADDRESS Warning +++Flashing both ways|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500140136|12696841-2500140136|8502 MAIN ST HOUSTON TX 77025|29.6918|-95.4166|Service Completed|2025-04-15 18:08:34.0000000|Apr 16 2025 6:29AM|Traffic Signal Maintenance - 12696841-2500140136 - MAIN ST BRAESMAIN DR|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 11:09PM|SW|K|532Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 23:09:33.0000000|3105885.7500000000|13816481.0000000000|8502 MAIN ST|HOUSTON|TX|77025|1212020010002|2025-04-15 23:08:34.0000000|BRAESWOOD||||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... signals||+++ ADDRESS WARNING +++Entered Address: MAIN ST BRAESMAIN DRValidated Address: 8502 MAIN ST - Address Id: 1919843+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :signals cycling normal 2500140135|2500140135|7618 GRAPE ST HOUSTON TX 77074|29.6864|-95.5212|Service Completed|2025-04-15 18:08:09.0000000|Apr 17 2025 8:49AM|Add a Can - 2500140135 - 7618 GRAPE ST|Add a Can|14 Calendar Days|Apr 29 2025 11:15PM|SW|J|530Q|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-15 23:15:37.0000000|3072874.7500000000|13813536.0000000000|7618 GRAPE ST|HOUSTON|TX|77074|0924160000021|2025-04-15 23:08:09.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||citizen needs sticker|Solid Waste Management 2500140134|12696842-2500140134|9319 HIGHWAY 6 HOUSTON TX 77083|29.6778|-95.6431|Service Completed|2025-04-15 18:07:46.0000000|Apr 17 2025 11:17AM|Street Condition - 12696842-2500140134 - 9319 highway 6 south|Street Condition|30 Calendar Days|May 15 2025 11:09PM|SW|F|528S|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 23:09:21.0000000|3034286.2500000000|13809290.0000000000|9319 HIGHWAY 6|HOUSTON|TX|77083|4295020000016907|2025-04-15 23:07:46.0000000||FB CAD #6|||||||||||LIMITED|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||+++ ADDRESS WARNING +++Entered Address: 9319 highway 6 southValidated Address: 9319 HIGHWAY 6 - Address Id: 1215981+++ ADDRESS WARNING +++Pothole at Bisssonnett and Highway 6.|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Refer to TXDOT. Spoke with Kevin from TXDOT. Left message for citizen 2500140133|307137-2500140133|1332 UPLAND DR HOUSTON TX 77043|29.7906|-95.5758|Routed - Integrated|2025-04-15 18:07:08.0000000||Nuisance On Property - 307137-2500140133 - 1332 UPLAND DR|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|NW|A|449X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 23:09:01.0000000|3054449.0000000000|13850888.0000000000|1332 UPLAND DR|HOUSTON|TX|77043|0700770030008|2025-04-15 23:07:08.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Nuisance On Property 4/15/2025 6:09:01||NULL|Neighborhoods 2500140132|2500140132|8025 RECORD ST HOUSTON TX 77028|29.847|-95.2811|Routed|2025-04-15 18:05:16.0000000||Missed Heavy Trash Pickup - 2500140132 - 8025 RECORD ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:07PM|NE|B|455B|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 23:06:07.0000000|3147240.0000000000|13874255.0000000000|8025 RECORD ST|HOUSTON|TX|77028|0760420300586|2025-04-15 23:05:16.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Heavy Trash Pickup 4/15/2025 6:0||8025 RECORD ST|Solid Waste Management 2500140131|20521527-2500140131|1131 HERKIMER ST HOUSTON TX 77008|29.7921|-95.4064|Service Completed|2025-04-15 18:05:14.0000000|Apr 15 2025 7:12PM|Water Main Valve - 20521527-2500140131 - 1131 HERKIMER ST|Water Main Valve|5 Calendar Days|Apr 20 2025 11:10PM|NW|C|452Z|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 23:10:15.0000000|3108132.6500000000|13853057.2200000000|1131 HERKIMER ST|HOUSTON|TX|77008|0202040000034|2025-04-15 23:05:14.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE||3rd Wednesday|NE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 7:11:04 PM - Case # 20521527 -2500140131: All investig||No water 1131 Herkimer|4/15/2025 7:11:04 PM - Case # 20521527 -2500140131: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140130|12696840-2500140130|1411 BEUTEL DR SPRING VALLEY TX 77055|29.7941|-95.5117|Service Completed|2025-04-15 18:03:43.0000000|Apr 16 2025 8:59AM|Bike Lane Maintenance - 12696840-2500140130 - Westview Dr|Bike Lane Maintenance|10 Calendar Days|Apr 25 2025 11:03PM|NW||450Y|Public Works|Transportation Drainage Operations|Bike Lane Maintenance|1|Resolved|2025-04-15 23:03:43.0000000|3074726.5000000000|13852773.0000000000|1411 BEUTEL DR|SPRING VALLEY|TX|77055|1286350010003|2025-04-15 23:03:43.0000000||||||||||||||10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS Warning +++Entered Address: Westview DrValidated Address: 1411 BEUTEL DR - Address Id: 1903980+++ ADDRESS Warning +++The broken glass debris was never cleaned from the previous 311 ticket in January (screenshot of previous ticket attached whe|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found. 2500140129|20521526-2500140129|3523 HADLEY ST HOUSTON TX 77004|29.7342|-95.347|Routed - Integrated|2025-04-15 18:03:15.0000000||Water Leak - 20521526-2500140129 - 3523 HADLEY ST|Water Leak|10 Calendar Days|Apr 25 2025 11:03PM|SE|D|494W|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 23:03:57.0000000|3127643.2500000000|13832589.0000000000|3523 HADLEY ST|HOUSTON|TX|77004|1424380010001|2025-04-15 23:03:15.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 04:48:46||NULL|Public Works 2500140128|2500140128|3618 GLEN ARBOR DR HOUSTON TX 77025|29.692|-95.4327|Routed|2025-04-15 18:02:38.0000000||Container Replacement - 2500140128 - 3618 GLEN ARBOR DR|Container Replacement|10 Calendar Days|Apr 25 2025 11:05PM|SW|C|532K|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 23:05:18.0000000|3100914.0000000000|13816439.0000000000|3618 GLEN ARBOR DR|HOUSTON|TX|77025|0831480000012|2025-04-15 23:02:38.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Container Replacement 4/15/2025 6:05:1||1408992217113618 glen arbor/ can bottom broken out due to trash truck dropping it|Solid Waste Management 2500140127|2500140127|620 E 35TH ST HOUSTON TX 77022|29.8179|-95.3915|Routed|2025-04-15 18:01:53.0000000||Container Placement - 2500140127 - 620 E 35TH ST|Container Placement|12 Calendar Days|Apr 27 2025 11:11PM|NW|H|453N|Solid Waste Management|Public Information Office|Container Placement|0|Active|2025-04-15 23:11:23.0000000|3112561.0000000000|13862574.0000000000|620 E 35TH ST|HOUSTON|TX|77022|0210990000011|2025-04-15 23:01:53.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|2nd Friday|NE|SWM PublicInfoOffice|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Placement 4/15/2025 6:11:23 PM||620 e 35stdriver keeps knocking trash bin on ground caller is handicap and has difficulties lifting the bin back up//does this to several homes on the street|Solid Waste Management 2500140126|2500140126|12068 BEECHNUT ST HOUSTON TX 77072|29.6891|-95.5907|Routed|2025-04-15 18:00:52.0000000||Container Replacement - 2500140126 - 12068 BEECHNUT ST|Container Replacement|10 Calendar Days|Apr 25 2025 11:05PM|SW|F|529N|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 23:05:54.0000000|3050805.4000000000|13813877.5200000000|12068 BEECHNUT ST|HOUSTON|TX|77072|1005090000027|2025-04-15 23:00:52.0000000|ALIEF|International MD|SWMO108|MONDAY|SW|SWMO-B-10|MONDAY-B|SW||1st Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Container Replacement 4/15/2025 6:05:54 PM||We usually have four black trash containers but a while back our tenant reported her's to be missing.|Solid Waste Management 2500140125|2500140125|8111 COLGATE ST HOUSTON TX 77061|29.6766|-95.2801|Service Completed|2025-04-15 18:00:05.0000000|Apr 16 2025 9:15AM|Missed Garbage Pickup - 2500140125 - 8111 COLGATE ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|535T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 23:00:37.0000000|3149529.2500000000|13812322.0000000000|8111 COLGATE ST|HOUSTON|TX|77061|0904370000022|2025-04-15 23:00:05.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU106|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||8111 COLGATE ST|Completed by Robert Lonzo. Notes: 2500140124|2500140124|9858 W JENNIFER WAY DR HOUSTON TX 77075|29.6236|-95.2502|Routed|2025-04-15 17:58:28.0000000||Missed Heavy Trash Pickup - 2500140124 - 9858 W JENNIFER WAY DR|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:07PM|SE|I|575R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 23:00:14.0000000|3159618.5000000000|13793377.0000000000|9858 W JENNIFER WAY DR|HOUSTON|TX|77075|1284480020024|2025-04-15 22:58:28.0000000|SOUTH BELT / ELLINGTON||SETH121|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Heavy Trash Pickup 4/15/2025 6:00:||NULL|Solid Waste Management 2500140123|2500140123|8115 GLEN VALLEY DR HOUSTON TX 77061|29.6761|-95.275|Service Completed|2025-04-15 17:57:52.0000000|Apr 17 2025 8:30AM|Missed Recycling Pickup - 2500140123 - 8115 GLEN VALLEY DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|535T|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 22:59:24.0000000|3151152.2500000000|13812191.0000000000|8115 GLEN VALLEY DR|HOUSTON|TX|77061|0812870000019|2025-04-15 22:57:52.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: can not out||NULL|Completed by Shawn Fields. Notes: can not out 2500140121|20521524-2500140121|9213 SPAULDING ST HOUSTON TX 77016|29.8457|-95.3038|Service Completed|2025-04-15 17:57:08.0000000|Apr 17 2025 4:36PM|Water Leak - 20521524-2500140121 - 9213 SPAULDING ST|Water Leak|10 Calendar Days|Apr 25 2025 10:58PM|NE|B|454H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 22:58:33.0000000|3140062.2500000000|13873566.0000000000|9213 SPAULDING ST|HOUSTON|TX|77016|0710290090251|2025-04-15 22:57:08.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:36:47 PM - Case # 20521524 -2500140121: All investig||please contact the citizen 8322084021 before arriving|4/17/2025 4:36:47 PM - Case # 20521524 -2500140121: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140120|20521525-2500140120|1136 HERKIMER ST HOUSTON TX 77008|29.7919|-95.4059|Service Completed|2025-04-15 17:57:01.0000000|Apr 15 2025 6:56PM|Water Service - 20521525-2500140120 - 1136 HERKIMER ST|Water Service|2 Calendar Days|Apr 17 2025 10:59PM|NW|C|452Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 22:59:02.0000000|3108301.7500000000|13852999.0000000000|1136 HERKIMER ST|HOUSTON|TX|77008|0202040000005|2025-04-15 22:57:01.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 6:55:36 PM - Case # 20521525 -2500140120: All investig||452z main back up but caller still has not water|4/15/2025 6:55:36 PM - Case # 20521525 -2500140120: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140119|2500140119|11113 COURTSHIRE RD HOUSTON TX 77076|29.8642|-95.3696|Routed|2025-04-15 17:54:59.0000000||Missed Heavy Trash Pickup - 2500140119 - 11113 COURTSHIRE RD|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:07PM|NE|H|413Y|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 22:57:04.0000000|3119001.0000000000|13879614.0000000000|11113 COURTSHIRE RD|HOUSTON|TX|77076|0750700710290|2025-04-15 22:54:59.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO113|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created Missed Heavy Trash Pickup 4/15/2025 5:5||NULL|Solid Waste Management 2500140118|2500140118|8303 WYNBROOK ST HOUSTON TX 77061|29.6714|-95.268|Service Completed|2025-04-15 17:54:57.0000000|Apr 16 2025 8:54AM|Missed Garbage Pickup - 2500140118 - 8303 WYNBROOK ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|535Y|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 22:55:33.0000000|3153414.7500000000|13810570.0000000000|8303 WYNBROOK ST|HOUSTON|TX|77061|0870950000005|2025-04-15 22:54:57.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU102|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||NULL|Completed by Robert Lonzo. Notes: 2500140117|2500140117|1510 BAGGETT LN HOUSTON TX 77055|29.7979|-95.4835|Routed|2025-04-15 17:53:47.0000000||Parking Violation - 2500140117 - 1510 BAGGETT LN|Parking Violation|19 Calendar Days|May 4 2025 10:58PM|NW|A|451X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 22:58:49.0000000|3083638.5800000000|13854425.3200000000|1510 BAGGETT LN|HOUSTON|TX|77055|0770390030013|2025-04-15 22:53:47.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE||4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 5:58:49 PM||Abandoned RV parked on Baggett Ln for almost 2 weeks. May be the property of 1510 Baggett Ln.|Parking Management 2500140116|2500140116|5010 HAPPY HOLLOW ST HOUSTON TX 77018|29.8382|-95.4396|Service Completed|2025-04-15 17:53:29.0000000|Apr 17 2025 8:58AM|Missed Garbage Pickup - 2500140116 - 5010 HAPPY HOLLOW ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|452E|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 22:54:09.0000000|3097100.2500000000|13869500.0000000000|5010 HAPPY HOLLOW ST|HOUSTON|TX|77018|0943220000016|2025-04-15 22:53:29.0000000|CENTRAL NORTHWEST||NWTU109|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KS||NULL|Completed by LaToshia Steptoe. Notes: KS 2500140115|2500140115|6218 CARVER RD HOUSTON TX 77091|29.8556|-95.4465|Routed|2025-04-15 17:53:05.0000000||Recycling Participation NEW - 2500140115 - 6218 CARVER RD|Recycling Participation NEW|24 Calendar Days|May 9 2025 10:54PM|NW|B|412W|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 22:54:14.0000000|3094721.0000000000|13875738.0000000000|6218 CARVER RD|HOUSTON|TX|77091|1452290010001|2025-04-15 22:53:05.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Recycling Participation NEW 4/15/2025 5:||900027531020|Solid Waste Management 2500140114|2500140114|9523 ALMEDA BEND CT HOUSTON TX 77075|29.6268|-95.2461|Routed|2025-04-15 17:51:48.0000000||Missed Recycling Pickup - 2500140114 - 9523 ALMEDA BEND CT|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|576N|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 22:52:24.0000000|3160890.7500000000|13794574.0000000000|9523 ALMEDA BEND CT|HOUSTON|TX|77075|1199030010003|2025-04-15 22:51:48.0000000|SOUTH BELT / ELLINGTON||SETH121|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|none||9523 ALMEDA BEND CT|Solid Waste Management 2500140113|2500140113|5706 YARWELL DR HOUSTON TX 77096|29.6706|-95.4868|Routed|2025-04-15 17:51:40.0000000||Missed Garbage Pickup - 2500140113 - 5706 YARWELL DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|C|531S|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 22:52:40.0000000|3083986.2500000000|13808113.0000000000|5706 YARWELL DR|HOUSTON|TX|77096|0935940000012|2025-04-15 22:51:40.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/15/2025 5:52:40||5706 YARWELL DR|Solid Waste Management 2500140112|2500140112|400 E FAIR HARBOR LN HOUSTON TX 77079|29.7804|-95.6329|Service Completed|2025-04-15 17:51:27.0000000|Apr 18 2025 12:22PM|Heavy Trash Code Violation - 2500140112 - 400 E FAIR HARBOR LN|Heavy Trash Code Violation|25 Working Days|May 21 2025 1:07PM|NW|G|488B|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 22:56:30.0000000|3036406.1600000000|13846649.8400000000|400 E FAIR HARBOR LN|HOUSTON|TX|77079|1055600010041|2025-04-15 22:51:27.0000000|MEMORIAL||||NW|||NW|||NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|Unconfirm at address||There is a large industrial trailer loaded with Junk at the Corner of East Fair Harbor Lane and Barkers Landing Road - and it has been there approximately two days (over 25 hours). The owner of the junk lives in another part of the community at 327 West F|Unconfirm at address 2500140110|20521521-2500140110|725 SUE BARNETT DR HOUSTON TX 77018|29.8195|-95.4122|Service Completed|2025-04-15 17:51:07.0000000|Apr 16 2025 9:58AM|Restoration Due to Utility Work - 20521521-2500140110 - 725 SUE BARNETT DR|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 10:52PM|NW|H|452Q|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-15 22:52:47.0000000|3105986.2500000000|13862974.0000000000|725 SUE BARNETT DR|HOUSTON|TX|77018|0660460230007|2025-04-15 22:51:07.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:56:45 AM - Case # 20521521 -2500140110: An investiga||street /transporation damaged private line on sr#20520682 when regrading ditches please make contact per request|4/16/2025 9:56:45 AM - Case # 20521521 -2500140110: An investigation has been completed and a leak was not found at this location. 2500140109|20521522-2500140109|3530 SHADY VILLAGE DR HOUSTON TX 77345|30.0658|-95.1684|Service Completed|2025-04-15 17:49:35.0000000|Apr 17 2025 1:20PM|Water Leak - 20521522-2500140109 - 3530 SHADY VILLAGE DR|Water Leak|10 Calendar Days|Apr 25 2025 10:51PM|GNEHSA|E|297U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 22:51:01.0000000|3180341.2500000000|13954954.0000000000|3530 SHADY VILLAGE DR|HOUSTON|TX|77345|1171930090007|2025-04-15 22:49:35.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:20:15 PM - Case # 20521522 -2500140109: All investig||NULL|4/17/2025 1:20:15 PM - Case # 20521522 -2500140109: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140108|20521519-2500140108|611 MOODY ST HOUSTON TX 77009|29.8044|-95.3629|Service Completed|2025-04-15 17:49:01.0000000|Apr 17 2025 3:26PM|Water Leak - 20521519-2500140108 - 611 MOODY ST|Water Leak|10 Calendar Days|Apr 25 2025 10:49PM|NE|H|453U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 22:49:51.0000000|3121792.0000000000|13857970.0000000000|611 MOODY ST|HOUSTON|TX|77009|0660640280040|2025-04-15 22:49:01.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:25:59 PM - Case # 20521519 -2500140108: All investig||water meter full of water|4/17/2025 3:25:59 PM - Case # 20521519 -2500140108: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140107|20521523-2500140107|725 SUE BARNETT DR HOUSTON TX 77018|29.8195|-95.4122|Service Completed|2025-04-15 17:48:44.0000000|Apr 16 2025 9:48AM|Water Leak - 20521523-2500140107 - 725 SUE BARNETT DR|Water Leak|10 Calendar Days|Apr 25 2025 10:51PM|NW|H|452Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 22:51:02.0000000|3105986.2500000000|13862974.0000000000|725 SUE BARNETT DR|HOUSTON|TX|77018|0660460230007|2025-04-15 22:48:44.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:47:26 AM - Case # 20521523 -2500140107: An investiga||please make contact per request because it was damaged from transportation and street dept / sr#20520682|4/16/2025 9:47:26 AM - Case # 20521523 -2500140107: An investigation has been completed and a leak was not found at this location. 2500140106|12696839-2500140106|N BRAESWOOD BLVD KIRBY DR HOUSTON TX 77025|29.6978|-95.4182|Service Completed|2025-04-15 17:48:41.0000000|Apr 16 2025 6:39AM|Traffic Signal Maintenance - 12696839-2500140106 - N BRAESWOOD BLVD KIRBY DR|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 10:53PM|SW|C|532L|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 22:53:45.0000000|3105317.6200000000|13818657.0600000000|N BRAESWOOD BLVD KIRBY DR|HOUSTON|TX|77025|1195230010001|2025-04-15 22:48:41.0000000|BRAESWOOD||||SW|||SE|||SW||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||stuck on red|Resolution :38. Task CompletedClose Comments :Intersection cycling. 2500140105|20521520-2500140105|1116 HERKIMER ST HOUSTON TX 77008|29.7914|-95.4059|Service Completed|2025-04-15 17:48:35.0000000|Apr 15 2025 6:54PM|Water Service - 20521520-2500140105 - 1116 HERKIMER ST|Water Service|2 Calendar Days|Apr 17 2025 10:49PM|NW|C|452Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 22:49:52.0000000|3108305.5000000000|13852804.0000000000|1116 HERKIMER ST|HOUSTON|TX|77008|0202040000010|2025-04-15 22:48:35.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 6:53:04 PM - Case # 20521520 -2500140105: All investig||please contact the citizen 7138648140 still no water|4/15/2025 6:53:04 PM - Case # 20521520 -2500140105: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140104|2500140104|7610 SYNOTT RD HOUSTON TX 77083|29.6927|-95.6158|Routed|2025-04-15 17:47:03.0000000||Dead Animal Collection - 2500140104 - 7610 SYNOTT RD|Dead Animal Collection|4 Calendar Days|Apr 19 2025 10:47PM|SW|F|528L|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-15 22:47:40.0000000|3042815.2500000000|13814943.0000000000|7610 SYNOTT RD|HOUSTON|TX|77083|0471320000002|2025-04-15 22:47:03.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Dead cat in brown box at median.|Solid Waste Management 2500140103|20521552-2500140103|8010 JUTLAND RD HOUSTON TX 77033|29.6686|-95.3482|Service Completed|2025-04-15 17:46:01.0000000|Apr 16 2025 2:40PM|Sewer Wastewater - 20521552-2500140103 - 8010 JUTLAND RD|Sewer Wastewater|1 Calendar Day|Apr 16 2025 10:47PM|SE|D|533Z|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 22:47:08.0000000|3128010.7500000000|13808760.0000000000|8010 JUTLAND RD|HOUSTON|TX|77033|0801120000038|2025-04-15 22:46:01.0000000|SOUTH PARK|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:38:55 PM - Case # 20521552 -2500140103: All investig||NULL|4/16/2025 2:38:55 PM - Case # 20521552 -2500140103: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140102|20521518-2500140102|12825 BEXLEY DR HOUSTON 77099|29.6823|-95.6075|Service Completed|2025-04-15 17:43:14.0000000|Apr 18 2025 5:08PM|Water Leak - 20521518-2500140102 - 12825 BEXLEY DR|Water Leak|10 Calendar Days|Apr 25 2025 10:43PM|SW|F|528R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 22:43:42.0000000|3045545.2500000000|13811239.0000000000|12825 BEXLEY DR|HOUSTON||77099|1047100000012|2025-04-15 22:43:14.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 5:07:45 PM - Case # 20521518 -2500140102: All investig||Per WWO -Made customer contact. Customer concern is the water from the water meter box in the front. No sewer issue found at time of investigation. Customer would like a water inspector to come out and check the meter box.|4/18/2025 5:07:45 PM - Case # 20521518 -2500140102: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140100|2500140100|11907 DOVER ST HOUSTON TX 77031|29.6496|-95.555|Service Completed|2025-04-15 17:42:51.0000000|Apr 17 2025 8:22AM|Add a Can - 2500140100 - 11907 DOVER ST|Add a Can|14 Calendar Days|Apr 29 2025 10:44PM|SW|K|569D|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-15 22:44:43.0000000|3062552.0000000000|13799835.0000000000|11907 DOVER ST|HOUSTON|TX|77031|1272510010002|2025-04-15 22:42:51.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH101|THURSDAY|SW|SWTH-A-07|THURSDAY-A|SW|S|2nd Friday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||needs stickers only for add a can|Solid Waste Management 2500140099|2500140099|6218 CARVER RD HOUSTON 77091|29.8556|-95.4465|Routed|2025-04-15 17:42:34.0000000||SWM Escalation - 2500140099 - 6218 CARVER RD|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|NW|B|412W|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 22:44:53.0000000|3094721.0000000000|13875738.0000000000|6218 CARVER RD|HOUSTON||77091|1452290010001|2025-04-15 22:42:34.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created SWM Escalation 4/15/2025 5:44:53 PM||new resident containerswater account-900027531026218 Carver Rd 77091|Solid Waste Management 2500140098|2500140098|4209 FEAGAN ST HOUSTON TX 77007|29.7584|-95.3698|No Violation Found|2025-04-15 17:42:30.0000000|Apr 16 2025 10:34AM|Parking Violation - 2500140098 - 4209 FEAGAN ST|Parking Violation|19 Calendar Days|May 4 2025 10:44PM|NW|C|492M|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 22:44:42.0000000|3109540.7500000000|13843611.0000000000|4209 FEAGAN ST|HOUSTON|TX|77007|1326710010003|2025-04-15 22:42:30.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Vehicle no longer at location no violation took a picture||obstructing view of traffic|Vehicle no longer at location no violation took a picture 2500140097|2500140097|4702 COKE ST HOUSTON TX 77020|29.768|-95.3232|Data Collection Complete|2025-04-15 17:41:05.0000000|Apr 17 2025 7:00AM|New CIP Request - 2500140097 - 4700 COKE ST|New CIP Request|1 Calendar Day|Apr 16 2025 10:49PM|NE|B|494L|Finance|Capitol Improvement Planning|New CIP Request|1|Resolved|2025-04-15 22:49:27.0000000|3134826.2500000000|13845086.0000000000|4702 COKE ST|HOUSTON|TX|77020|1271170010001|2025-04-15 22:41:05.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|FIN NewCIPRequest|FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Finance||+++ ADDRESS WARNING +++Entered Address: 4700 COKE STValidated Address: 4702 COKE ST - Address Id: 1844533+++ ADDRESS WARNING +++|Finance 2500140096|12696838-2500140096|701 WESTMONT DR HOUSTON 77015|29.7782|-95.1989|Routed - Integrated|2025-04-15 17:40:59.0000000||Street Hazard - 12696838-2500140096 - 701 WESTMONT DR|Street Hazard|10 Calendar Days|Apr 25 2025 10:41PM|NE|E|496H|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 22:41:57.0000000|3174077.2500000000|13850072.0000000000|701 WESTMONT DR|HOUSTON||77015|0820660000713|2025-04-15 22:40:59.0000000|NORTHSHORE||NETH107|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 04:09:41||PER WWO - CAVE IN. At time of investigation this is not a wastewater issue and needs to be referred to transportation and drainage inspector.|Public Works 2500140095|2500140095|9525 IRVINGTON BLVD HOUSTON TX 77076|29.8474|-95.363|Service Completed|2025-04-15 17:39:55.0000000|Apr 16 2025 3:36PM|Heavy Trash Code Violation - 2500140095 - 9525 IRVINGTON BLVD|Heavy Trash Code Violation|25 Working Days|May 21 2025 1:07PM|NE|H|453C|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 22:41:08.0000000|3121268.7500000000|13873602.0000000000|9525 IRVINGTON BLVD|HOUSTON|TX|77076|0110290020008|2025-04-15 22:39:55.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Unconfirm at address||Two benches|Unconfirm at address 2500140094|2500140094|8310 MATTBY ST HOUSTON TX 77061|29.6716|-95.2678|Service Completed|2025-04-15 17:39:51.0000000|Apr 16 2025 8:54AM|Missed Garbage Pickup - 2500140094 - 8310 MATTBY ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|535Y|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 22:41:44.0000000|3153481.5000000000|13810637.0000000000|8310 MATTBY ST|HOUSTON|TX|77061|0870950000004|2025-04-15 22:39:51.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU102|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||8310 mathby/only picked up one side of the street|Completed by Robert Lonzo. Notes: 2500140093|2500140093|2216 SEMMES ST HOUSTON TX 77026|29.7822|-95.3478|Routed|2025-04-15 17:39:07.0000000||Missed Recycling Pickup - 2500140093 - 2216 SEMMES ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|H|494A|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 22:40:48.0000000|3126822.5000000000|13850043.0000000000|2216 SEMMES ST|HOUSTON|TX|77026|0272010000005|2025-04-15 22:39:07.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Recycling Pickup 4/15/2025 5:40:48||evening side of the street was missed on last week Friday please pickup the cans|Solid Waste Management 2500140092|2500140092|6943 NARCISSUS ST HOUSTON TX 77087|29.7072|-95.2947|Service Completed|2025-04-15 17:38:35.0000000|Apr 17 2025 8:41AM|Container Replacement - 2500140092 - 6943 NARCISSUS ST|Container Replacement|10 Calendar Days|Apr 25 2025 10:41PM|SE|I|535E|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 22:41:28.0000000|3144516.7500000000|13823318.0000000000|6943 NARCISSUS ST|HOUSTON|TX|77087|0601270140001|2025-04-15 22:38:35.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||Container has hole in it please replace.Water account:0421-1291-1328|Completed by Vincent Allen. Notes: 2500140091|12696836-2500140091|603 WELCH ST HOUSTON 77006|29.75|-95.3883|Routed - Integrated|2025-04-15 17:38:29.0000000||Drainage - 12696836-2500140091 - 603 WELCH ST|Drainage|30 Calendar Days|May 15 2025 10:38PM|NW|C|493N|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 22:38:56.0000000|3114363.0000000000|13837933.0000000000|603 WELCH ST|HOUSTON||77006|0370720000001|2025-04-15 22:38:29.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:51:40||Per WWO - Refer to storm and drainage for further investigation storm drain is full of leaves needs to be clean out is not waste water related made customer contacted at time of investigation.|Public Works 2500140090|20521517-2500140090|14703 PARK ROW DR HOUSTON TX 77084|29.7874|-95.6433|Service Completed|2025-04-15 17:38:28.0000000|Apr 15 2025 7:58PM|Water Service - 20521517-2500140090 - 14703 PARK ROW DR|Water Service|2 Calendar Days|Apr 17 2025 10:39PM|NW|A|448W|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 22:39:26.0000000|3033082.2500000000|13849134.0000000000|14703 PARK ROW DR|HOUSTON|TX|77084|1471600010001|2025-04-15 22:38:28.0000000|ADDICKS PARK TEN|HCID #4 (Energy Corridor)|||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 7:57:24 PM - Case # 20521517 -2500140090: An investiga||NULL|4/15/2025 7:57:24 PM - Case # 20521517 -2500140090: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140089|307136-2500140089|2715 MASON ST HOUSTON TX 77006|29.7459|-95.3846|Routed - Integrated|2025-04-15 17:38:17.0000000||Nuisance On Property - 307136-2500140089 - 2715 Mason St|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|SW|C|493T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 22:38:17.0000000|3115555.7500000000|13836473.0000000000|2715 MASON ST|HOUSTON|TX|77006|1350960010009|2025-04-15 22:38:17.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB Dumpsters use to be in multi family property and now they a||Multi family dumpsters were moved right to edge of sidewalk. Should be fenced in. Multi family dumpsters were moved right to edge of sidewalk. Should be fenced in.|Neighborhoods 2500140088|2500140088|8029 CONSTELLATION LN HOUSTON TX 77075|29.6275|-95.2769|Routed|2025-04-15 17:38:15.0000000||Add a Can - 2500140088 - 8029 CONSTELLATION LN|Add a Can|14 Calendar Days|Apr 29 2025 10:38PM|SE|I|575P|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 22:38:57.0000000|3151094.2500000000|13794536.0000000000|8029 CONSTELLATION LN|HOUSTON|TX|77075|0772800510019|2025-04-15 22:38:15.0000000|GREATER HOBBY AREA|HCID #9|SEFR119|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||8029 CONSTELLATION LN0743-2100-1963|Solid Waste Management 2500140086|221221-2500140086|5907 VERDOME LN HOUSTON TX 77092|29.8351|-95.4775|Service Completed|2025-04-15 17:37:04.0000000|Apr 18 2025 9:08AM|Tree Trim - 221221-2500140086 - 5907 Verdome Ln|Tree Trim|75 Calendar Days|Jun 29 2025 10:37PM|NW|A|451F|Parks and Recreation|Forestry|Tree Trim|1|Resolved|2025-04-15 22:37:04.0000000|3085117.5000000000|13867997.0000000000|5907 VERDOME LN|HOUSTON|TX|77092|0973200000003|2025-04-15 22:37:04.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-09|THURSDAY-B|NW|S|4th Tuesday|NE||FULL|75 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Please make contact with center point energy. Not city of Housto||Over grown tree limbs in the power lines. Power lines run behind homes in our neighborhood.|Please make contact with center point energy. Not city of Houston jurisdiction. 2500140085|2500140085|11003 FUQUA ST HOUSTON TX 77089|29.6135|-95.2233|Service Completed - Further Actions|2025-04-15 17:35:24.0000000|Apr 16 2025 10:50AM|Occupancy Violation - 2500140085 - 11003 FUQUA ST|Occupancy Violation|7 Calendar Days|Apr 22 2025 10:36PM|SE|D|576T|Public Works|Houston Permitting Center|Occupancy Violation|1|Resolved|2025-04-15 22:36:08.0000000|3168283.0000000000|13789967.0000000000|11003 FUQUA ST|HOUSTON|TX|77089|1155530010001|2025-04-15 22:35:24.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Notice posted on property follow up scheduled.||NULL|Notice posted on property follow up scheduled. 2500140084|2500140084|202 N ESTELLE ST HOUSTON TX 77003|29.7508|-95.3313|Service Completed|2025-04-15 17:35:19.0000000|Apr 18 2025 9:21AM|Container Replacement - 2500140084 - 202 N ESTELLE ST|Container Replacement|10 Calendar Days|Apr 25 2025 10:36PM|NE|H|494P|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 22:36:39.0000000|3132422.5000000000|13838792.0000000000|202 N ESTELLE ST|HOUSTON|TX|77003|0523160000005|2025-04-15 22:35:19.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||010906601447|Completed by Vincent Allen. Notes: 2500140083|12696835-2500140083|810 W 43RD ST HOUSTON TX 77018|29.8274|-95.4163|Routed - Integrated|2025-04-15 17:34:55.0000000||Street Hazard - 12696835-2500140083 - 810-820 W 43rd St|Street Hazard|10 Calendar Days|Apr 25 2025 10:34PM|NW|H|452L|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 22:34:55.0000000|3104606.2500000000|13865786.0000000000|810 W 43RD ST|HOUSTON|TX|77018|0660460380003|2025-04-15 22:34:55.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB I'm adding that the single cone or small item placed in the||+++ ADDRESS Warning +++Entered Address: 810-820 W 43rd StValidated Address: 810 W 43RD ST - Address Id: 184015+++ ADDRESS Warning +++Hole created on the street by city workers that has been there for a month. It is a hazard and liability with inadequate wa|Public Works 2500140082|12696837-2500140082|4702 COKE ST HOUSTON TX 77020|29.768|-95.3232|Service Completed|2025-04-15 17:34:51.0000000|Apr 16 2025 10:25AM|Street Hazard - 12696837-2500140082 - 4700 COKE ST|Street Hazard|10 Calendar Days|Apr 25 2025 10:40PM|NE|B|494L|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 22:40:46.0000000|3134826.2500000000|13845086.0000000000|4702 COKE ST|HOUSTON|TX|77020|1271170010001|2025-04-15 22:34:51.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||+++ ADDRESS WARNING +++Entered Address: 4700 COKE STValidated Address: 4702 COKE ST - Address Id: 1844533+++ ADDRESS WARNING +++Citizen states that is incorrect information. States she left the City Council meeting and was told the sidewalk is the respons|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :No Comment is written 2500140081|20521516-2500140081|1115 HERKIMER ST HOUSTON TX 77008|29.7912|-95.4065|Service Completed|2025-04-15 17:34:36.0000000|Apr 15 2025 7:08PM|Water Service - 20521516-2500140081 - 1115 HERKIMER ST|Water Service|2 Calendar Days|Apr 17 2025 10:35PM|NW|C|452Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 22:35:28.0000000|3108131.0000000000|13852750.0000000000|1115 HERKIMER ST|HOUSTON|TX|77008|0202040000043|2025-04-15 22:34:36.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 7:07:54 PM - Case # 20521516 -2500140081: All investig||NULL|4/15/2025 7:07:54 PM - Case # 20521516 -2500140081: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140080|2500140080|9426 RONDA LN HOUSTON TX 77074|29.6728|-95.5428|Service Completed|2025-04-15 17:34:08.0000000|Apr 18 2025 7:17AM|Occupancy Violation - 2500140080 - 9426 RONDA LN|Occupancy Violation|7 Calendar Days|Apr 22 2025 10:35PM|SW|J|530S|Public Works|Houston Permitting Center|Occupancy Violation|1|Resolved|2025-04-15 22:35:17.0000000|3066166.5000000000|13808410.0000000000|9426 RONDA LN|HOUSTON|TX|77074|0770370070029|2025-04-15 22:34:08.0000000|WESTWOOD|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Currently under investigation by the Habitability department. Do||NULL|Currently under investigation by the Habitability department. Does not require a Certificate of Occupancy. 2500140079|2500140079|2907 MISTY PARK DR HOUSTON TX 77082|29.7298|-95.6208|Routed|2025-04-15 17:33:52.0000000||Missed Recycling Pickup - 2500140079 - 2907 MISTY PARK DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|F|488Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 22:35:31.0000000|3040828.5000000000|13828385.0000000000|2907 MISTY PARK DR|HOUSTON|TX|77082|1123340000030|2025-04-15 22:33:52.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Missed Recycling Pickup 4/15/2025 5:35:||entire street|Solid Waste Management 2500140078|20521515-2500140078|4330 HAZELTON ST HOUSTON 77035|29.6673|-95.4507|Service Completed|2025-04-15 17:32:08.0000000|Apr 15 2025 6:02PM|Water Leak - 20521515-2500140078 - 4330 HAZELTON ST|Water Leak|10 Calendar Days|Apr 25 2025 10:32PM|SW|K|531Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 22:32:39.0000000|3095460.7500000000|13807260.0000000000|4330 HAZELTON ST|HOUSTON||77035|0830290000454|2025-04-15 22:32:08.0000000|NEAR SOUTHWEST||SWTH116|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 6:02:40 PM - Case # 20521515 -2500140078: Investigatio||Per WWO - Made customer contact. Per customer the issue is the water line that was recently repaired. Customer stated she is not having any sewer issues. Please refer to water inspector.|4/15/2025 6:02:40 PM - Case # 20521515 -2500140078: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500140077|2500140077|6230 PAISLEY ST HOUSTON TX 77096|29.6745|-95.5016|Routed|2025-04-15 17:31:46.0000000||Missed Heavy Trash Pickup - 2500140077 - 6230 PAISLEY ST|Missed Heavy Trash Pickup|7 Working Days|Apr 25 2025 1:07PM|SW|C|530V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 22:33:08.0000000|3079223.2500000000|13809400.0000000000|6230 PAISLEY ST|HOUSTON|TX|77096|0972250000008|2025-04-15 22:31:46.0000000|MEYERLAND AREA|HCID #5 (Brays Oaks)|SWTU112|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Heavy Trash Pickup 4/15/2025 5:33:||entire street were missed heavy trash|Solid Waste Management 2500140076|12696833-2500140076|515 JEFFERSON ST HOUSTON TX 77002|29.7531|-95.3731|Service Completed|2025-04-15 17:30:37.0000000|Apr 17 2025 1:47PM|Traffic Signals - 12696833-2500140076 - SMITH ST JEFFERSON ST|Traffic Signals|22 Calendar Days|May 7 2025 10:31PM|NW|I|493P|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-15 22:31:35.0000000|3119091.2500000000|13839278.0000000000|515 JEFFERSON ST|HOUSTON|TX|77002|0943660000001|2025-04-15 22:30:37.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Checked||+++ ADDRESS WARNING +++Entered Address: SMITH ST JEFFERSON STValidated Address: 515 JEFFERSON ST - Address Id: 1320+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :Checked operations. Internal clock settings have been adjusted to restore normal traffic flow at this location. 2500140075|12696834-2500140075|522 JEFFERSON ST HOUSTON TX 77002|29.7536|-95.3739|Service Completed|2025-04-15 17:29:03.0000000|Apr 17 2025 1:47PM|Traffic Signals - 12696834-2500140075 - BRAZOS ST JEFFERSON ST|Traffic Signals|22 Calendar Days|May 7 2025 10:30PM|NW|I|493P|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-15 22:30:22.0000000|3118884.5000000000|13839324.0000000000|522 JEFFERSON ST|HOUSTON|TX|77002|none|2025-04-15 22:29:03.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Checked||+++ ADDRESS WARNING +++Entered Address: BRAZOS ST JEFFERSON STValidated Address: 522 JEFFERSON ST - Address Id: 1323+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :Checked operations. Internal clock settings have been adjusted to restore normal traffic flow at this location. 2500140074|2500140074|11117 COURTSHIRE RD HOUSTON TX 77076|29.8643|-95.3696|Routed|2025-04-15 17:28:31.0000000||Recycling Cart Repair - 2500140074 - 11117 COURTSHIRE RD|Recycling Cart Repair|14 Calendar Days|Apr 29 2025 10:30PM|NE|H|413Y|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-15 22:30:18.0000000|3118998.5000000000|13879672.0000000000|11117 COURTSHIRE RD|HOUSTON|TX|77076|0750700710291|2025-04-15 22:28:31.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO113|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Recycling Cart Repair 4/15/2025 5:30:18 PM||NULL|Solid Waste Management 2500140073|2500140073|11117 COURTSHIRE RD HOUSTON TX 77076|29.8643|-95.3696|Service Completed|2025-04-15 17:27:25.0000000|Apr 16 2025 12:31PM|Missed Garbage Pickup - 2500140073 - 11117 COURTSHIRE RD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|H|413Y|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 22:28:22.0000000|3118998.5000000000|13879672.0000000000|11117 COURTSHIRE RD|HOUSTON|TX|77076|0750700710291|2025-04-15 22:27:25.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO113|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||NULL|Serviced per 4104 4/16/25 2500140072|2500140072|5350 W GULF BANK RD HOUSTON TX 77088|29.8841|-95.4667|Routed|2025-04-15 17:26:58.0000000||Health Code - 2500140072 - 5350 W GULF BANK RD|Health Code|55 Calendar Days|Jun 9 2025 10:32PM|NW|A|411Q|Health|Environmental Health|Health Code|0|Active|2025-04-15 22:32:05.0000000|3088013.7500000000|13885906.0000000000|5350 W GULF BANK RD|HOUSTON|TX|77088|1143570010003|2025-04-15 22:26:58.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||bad condition in apartments air condition issues rodents. has been reported to office multiple time and nothing has been>|Health 2500140071|307135-2500140071|5026 EDFIELD ST HOUSTON TX 77033|29.6731|-95.3493|Routed - Integrated|2025-04-15 17:26:56.0000000||Junk Motor Vehicle - 307135-2500140071 - 5026 Edfield St|Junk Motor Vehicle|176 Working Days|Dec 30 2025 11:00PM|SE|D|533V|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-15 22:26:56.0000000|3127598.2500000000|13810354.0000000000|5026 EDFIELD ST|HOUSTON|TX|77033|0852830000015|2025-04-15 22:26:56.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE||FULL|176 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Car been abandoned been there for a while|Neighborhoods 2500140070|2500140070|4906 WICKVIEW LN HOUSTON 77053|29.5995|-95.4532|Routed|2025-04-15 17:26:43.0000000||SWM Escalation - 2500140070 - 4906 WICKVIEW LN|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|SW|K|571Z|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 22:27:37.0000000|3095428.2500000000|13782589.0000000000|4906 WICKVIEW LN|HOUSTON||77053|1048760000019|2025-04-15 22:26:43.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR110|FRIDAY|SW|SWFR-B-09|FRIDAY-B|SW|S|4th Thursday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/15/2025 5:27:37 PM||requesting truck to return to provide service for missed collection at this location|Solid Waste Management 2500140069|2500140069|4626 BRYANT RIDGE RD HOUSTON 77053|29.5951|-95.4502|Service Completed|2025-04-15 17:26:40.0000000|Apr 16 2025 1:52PM|Liaison Comm - 2500140069 - 4626 BRYANT RIDGE RD|Liaison Comm|5 Working Days|Apr 23 2025 1:07PM|SW|K|571Z|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 22:32:11.0000000|3096439.0000000000|13781030.0000000000|4626 BRYANT RIDGE RD|HOUSTON||77053|1155600050042|2025-04-15 22:26:40.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||please replace trash can it was taken by driver and never brought back a new one|Container department has been notified 2500140068|12696832-2500140068|8310 GLENVISTA ST HOUSTON TX 77061|29.6684|-95.2678|Service Completed|2025-04-15 17:26:35.0000000|Apr 18 2025 5:39AM|Street Hazard - 12696832-2500140068 - 8310 GLENVISTA ST|Street Hazard|10 Calendar Days|Apr 25 2025 10:27PM|SE|I|535Y|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 22:27:20.0000000|3153530.2500000000|13809489.0000000000|8310 GLENVISTA ST|HOUSTON|TX|77061|0871000000003|2025-04-15 22:26:35.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU102|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||Disabled elderly citizens in area not able to access buckled sidewalk from 8300 Glenvista to 8800 Glenvista.|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Property owners responsibility 2500140066|12696830-2500140066|8176 KIRBY DR HOUSTON TX 77054|29.6908|-95.4126|Service Completed|2025-04-15 17:25:37.0000000|Apr 16 2025 6:37AM|Traffic Signal Maintenance - 12696830-2500140066 - KIRBY DR LA CONCHA LN|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 10:26PM|SW|K|532Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 22:26:28.0000000|3107152.0000000000|13816083.0000000000|8176 KIRBY DR|HOUSTON|TX|77054|0440920000220|2025-04-15 22:25:37.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... signals||+++ ADDRESS WARNING +++Entered Address: KIRBY DR LA CONCHA LNValidated Address: 8176 KIRBY DR - Address Id: 254207+++ ADDRESS WARNING +++kirby and la concha|Resolution :38. Task CompletedClose Comments :signals cycling normal 2500140065|2500140065|7723 HIGHMEADOW DR HOUSTON 77063|29.7343|-95.5055|Service Completed|2025-04-15 17:25:12.0000000|Apr 18 2025 6:33AM|SWM Escalation - 2500140065 - 7723 HIGHMEADOW DR|SWM Escalation|3 Working Days|Apr 21 2025 1:07PM|SW|F|490Z|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-15 22:26:21.0000000|3077354.0000000000|13831109.0000000000|7723 HIGHMEADOW DR|HOUSTON||77063|0892920000001|2025-04-15 22:25:12.0000000|MID WEST||||SW|||SW|||SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|SWM does not service address for collection it is private no de||NULL|SWM does not service address for collection it is private no delivery. 2500140064|2500140064|8310 GLENVISTA ST HOUSTON TX 77061|29.6684|-95.2678|Service Completed|2025-04-15 17:25:03.0000000|Apr 16 2025 1:07PM|Missed Recycling Pickup - 2500140064 - 8310 GLENVISTA ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|I|535Y|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 22:25:29.0000000|3153530.2500000000|13809489.0000000000|8310 GLENVISTA ST|HOUSTON|TX|77061|0871000000003|2025-04-15 22:25:03.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU102|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||NULL|Completed by Robert Lonzo. Notes: 2500140063|2500140063|1059 CHESHIRE LN HOUSTON 77018|29.8337|-95.4255|Service Completed|2025-04-15 17:24:23.0000000|Apr 16 2025 1:50PM|Liaison Comm - 2500140063 - 1059 CHESHIRE LN|Liaison Comm|5 Working Days|Apr 23 2025 1:07PM|NW|H|452F|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 22:24:47.0000000|3101636.0000000000|13868005.0000000000|1059 CHESHIRE LN|HOUSTON||77018|0993120000475|2025-04-15 22:24:23.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE|S|3rd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|SWM ESCALATION is still open||Replacement needed container is cracked.container is overdue|SWM ESCALATION is still open 2500140062|2500140062|5235 GRIGGS RD HOUSTON TX 77021|29.6983|-95.3346|Service Completed|2025-04-15 17:23:51.0000000|Apr 16 2025 12:36PM|Missed Garbage Pickup - 2500140062 - 5235 GRIGGS RD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SE|D|534J|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 22:25:37.0000000|3131986.7500000000|13819659.0000000000|5235 GRIGGS RD|HOUSTON|TX|77021|0410070310006|2025-04-15 22:23:51.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||missed for three month now its a business|Completed by John Richardson. Notes: 2500140061|2500140061|3011 DRUID ST HOUSTON TX 77091|29.8572|-95.4549|Service Completed|2025-04-15 17:23:08.0000000|Apr 17 2025 10:07AM|Missed Garbage Pickup - 2500140061 - 3011 DRUID ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|B|411Z|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 22:25:41.0000000|3092034.0000000000|13876238.0000000000|3011 DRUID ST|HOUSTON|TX|77091|0943440000046|2025-04-15 22:23:08.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KA||3011 Druid St: trash was not emptied properly. trash is still in can please have personnel return thank you|Completed by LaToshia Steptoe. Notes: KA 2500140060|2500140060|7618 ILEX ST HOUSTON TX 77012|29.7107|-95.284|Service Completed|2025-04-15 17:23:02.0000000|Apr 17 2025 8:11AM|Container Replacement - 2500140060 - 7618 ILEX ST|Container Replacement|10 Calendar Days|Apr 25 2025 10:25PM|SE|I|535F|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 22:25:08.0000000|3147895.5000000000|13824695.0000000000|7618 ILEX ST|HOUSTON|TX|77012|0700010060012|2025-04-15 22:23:02.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||0428-1770-1362 7618 ilex|Completed by Vincent Allen. Notes: 2500140059|2500140059|6839 AVENUE I HOUSTON TX 77011|29.7421|-95.3023|Service Completed|2025-04-15 17:22:48.0000000|Apr 16 2025 8:54AM|Missed Garbage Pickup - 2500140059 - 6839 AVENUE I|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|I|494V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 22:27:50.0000000|3141722.0900000000|13835904.8400000000|6839 AVENUE I|HOUSTON|TX|77011|0390470000003|2025-04-15 22:22:48.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-04|MONDAY-A|SE||1st Thursday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||Our neighbors trash was picked up and our recycling was picked up but not our trash.|Completed by Robert Lonzo. Notes: 2500140058|12696831-2500140058|13118 RICHMOND AVE HOUSTON TX 77082|29.7284|-95.6205|Service Completed|2025-04-15 17:22:43.0000000|Apr 16 2025 11:05AM|Pothole - 12696831-2500140058 - 13118 Richmond Ave|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SW|F|488Y|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 22:22:43.0000000|3040929.0000000000|13827868.0000000000|13118 RICHMOND AVE|HOUSTON|TX|77082|1123350000054|2025-04-15 22:22:43.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||Potholes were patched last week but have already come back. The asphalt patch just squishes out and is not holding up well at all.|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance repair completed measurement is 6x4. Left message for citizen 2500140055|12696829-2500140055|13042 RICHMOND AVE HOUSTON TX 77082|29.7283|-95.6183|Service Completed|2025-04-15 17:20:30.0000000|Apr 16 2025 11:29AM|Pothole - 12696829-2500140055 - 13042 Richmond Ave|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SW|F|488Y|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 22:20:30.0000000|3041647.2500000000|13827881.0000000000|13042 RICHMOND AVE|HOUSTON|TX|77082|1143220120013|2025-04-15 22:20:30.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 45.Referred to other city / municipality ... ... Clo||The patch from last week has already caved in. The pothole is back.|Resolution :45.Referred to other city / municipality Close Comments :Case 20521664-2500140864 has been referred to Houston water for further investigation. 2500140054|2500140054|7607 AVENUE K HOUSTON TX 77012|29.7388|-95.2869|Service Completed|2025-04-15 17:20:21.0000000|Apr 18 2025 9:49AM|Building Code Violation - 2500140054 - 7607 AVENUE K|Building Code Violation|7 Calendar Days|Apr 22 2025 10:22PM|NE|I|495S|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 22:22:20.0000000|3146651.5000000000|13834877.0000000000|7607 AVENUE K|HOUSTON|TX|77012|0251790000020|2025-04-15 22:20:21.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-01|MONDAY-A|SE|S|1st Thursday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I-35 investigating a 311 call for construc||7607 avenue k|Inspector site visit I-35 investigating a 311 call for construction without permits 7607 Avenue K. I35 arrived at an empty duplex with no one around or working. I35 took pics of the front and sides of the building. ILMS does not show any permits for t 2500140053|2500140053|1212 BINGHAM ST HOUSTON 77007|29.772|-95.3698|Service Completed|2025-04-15 17:20:18.0000000|Apr 16 2025 12:31PM|Liaison Comm - 2500140053 - 1212 BINGHAM ST|Liaison Comm|5 Working Days|Apr 23 2025 1:07PM|NW|H|493G|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 22:22:15.0000000|3119978.5000000000|13846126.0000000000|1212 BINGHAM ST|HOUSTON||77007|1381290010001|2025-04-15 22:20:18.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|CONTAINER DELIVERY DEPARTMMENT HAS BEEN NOTIFIED.||SR# 2500126829 was escalated to no resolve. Please expedite delivery and make customer contact at xxx-xxx-xxxx.1212 dingham854022215032|CONTAINER DELIVERY DEPARTMMENT HAS BEEN NOTIFIED. 2500140052|20521514-2500140052|2929 SUNBEAM ST HOUSTON TX 77051|29.6502|-95.3803|Service Completed|2025-04-15 17:19:55.0000000|Apr 16 2025 8:42AM|Water Leak - 20521514-2500140052 - 2929 SUNBEAM ST|Water Leak|10 Calendar Days|Apr 25 2025 10:21PM|SE|D|573B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 22:21:06.0000000|3118015.5000000000|13801743.0000000000|2929 SUNBEAM ST|HOUSTON|TX|77051|0810170000002|2025-04-15 22:19:55.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 8:40:51 AM - Case # 20521514 -2500140052: An investiga||2929 sunbeam|4/16/2025 8:40:51 AM - Case # 20521514 -2500140052: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140051|2500140051|4802 LARKIN ST HOUSTON TX 77007|29.7794|-95.41|Service Completed - Further Actions|2025-04-15 17:18:34.0000000|Apr 16 2025 10:14AM|PW CIP Project - 2500140051 - 4802 LARKIN ST|PW CIP Project|5 Working Days|Apr 23 2025 1:07PM|NW|C|492D|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-15 22:22:23.0000000|3107146.7500000000|13848398.0000000000|4802 LARKIN ST|HOUSTON|TX|77007|0073210000001|2025-04-15 22:18:34.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Per CIP Project Team Customer was contacted with the informatio||Project to repave the streets off N. Shepherd was completed. During the time part of the driveway and street in front of the business was removed. Sand was placed down to cover the area which has dissolved causing a large pothole and vehicles to get dam|Per CIP Project Team Customer was contacted with the information that the project team is currently in the process of re-designing the mentioned driveway. 2500140050|2500140050|7722 CLAREWOOD DR HOUSTON TX 77036|29.7584|-95.3698|Routed|2025-04-15 17:16:20.0000000||PW CIP Project - 2500140050 - 7722 CLAREWOOD DR|PW CIP Project|5 Working Days|Apr 23 2025 1:07PM|SW|J|530F|Public Works|Capital Projects|PW CIP Project|0|Active|2025-04-15 22:16:20.0000000|3072117.0000000000|13822027.0000000000|7722 CLAREWOOD DR|HOUSTON|TX|77036|0931260000010|2025-04-15 22:16:20.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW|CP CapitalProject|FULL|5 Working Days|Email|2025-04-20 11:15:04.1430000|WEB Fri 4/18/2025 8:09 AM: Follow up Email Sent to Project Del||Citizen Tracy Leissner xxx-xxx-xxxx is requesting supervisor contact. City tore up entire flower bed of Creeping jasmine along the curb. Issue was not resolved they replaced it with the wrong plant. Street curb restoration was being completed in the ne|Public Works 2500140049|20521513-2500140049|365 EADO PARK CIR HOUSTON TX 77020|29.7658|-95.3407|Service Completed|2025-04-15 17:16:10.0000000|Apr 16 2025 9:46AM|Water Service - 20521513-2500140049 - 365 EADO PARK CIR|Water Service|2 Calendar Days|Apr 17 2025 10:18PM|NE|B|494J|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 22:18:42.0000000|3129272.2500000000|13844161.0000000000|365 EADO PARK CIR|HOUSTON|TX|77020|1304480030004|2025-04-15 22:16:10.0000000|GREATER FIFTH WARD||||NE|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:45:04 AM - Case # 20521513 -2500140049: All investig||365 EADO PARK CIR|4/16/2025 9:45:04 AM - Case # 20521513 -2500140049: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140048|307134-2500140048|4900 REDBUD ST HOUSTON TX 77033|29.6723|-95.3522|Routed - Integrated|2025-04-15 17:15:19.0000000||Nuisance On Property - 307134-2500140048 - 4900 Redbud St|Nuisance On Property|180 Working Days|Jan 5 2026 11:00PM|SE|D|533V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 22:15:19.0000000|3126690.0000000000|13810044.0000000000|4900 REDBUD ST|HOUSTON|TX|77033|0332140000167|2025-04-15 22:15:19.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Lot need to be cut High grass|Neighborhoods 2500140047|2500140047|2830 KNOTTY OAKS TRL HOUSTON TX 77045|29.6328|-95.418|Routed|2025-04-15 17:13:49.0000000||Parking Violation - 2500140047 - 2830 KNOTTY OAKS TRL|Parking Violation|19 Calendar Days|May 4 2025 10:19PM|SW|K|572L|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 22:19:03.0000000|3106242.7500000000|13795038.0000000000|2830 KNOTTY OAKS TRL|HOUSTON|TX|77045|0914480000397|2025-04-15 22:13:49.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Parking Violation 4/15/2025 5:19:03 PM||NULL|Parking Management 2500140046|2500140046|6907 PINETEX DR HOUSTON TX 77396|29.9351|-95.2859|Service Completed|2025-04-15 17:13:37.0000000|Apr 16 2025 2:05PM|Missed Recycling Pickup - 2500140046 - 6907 PINETEX DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|B|375T|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 22:14:53.0000000|3144680.7500000000|13906245.0000000000|6907 PINETEX DR|HOUSTON|TX|77396|0924780000015|2025-04-15 22:13:37.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by C'Ne Roberts. Notes: not service week. Will provid||NULL|Completed by C'Ne Roberts. Notes: not service week. Will provide service on route collection day. 2500140045|2500140045|304 DETERING ST HOUSTON TX 77007|29.7654|-95.4161|Routed|2025-04-15 17:13:35.0000000||Missed Recycling Pickup - 2500140045 - 304 DETERING ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|492L|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 22:18:39.0000000|3105376.7500000000|13843266.3500000000|304 DETERING ST|HOUSTON|TX|77007|0440680010175|2025-04-15 22:13:35.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW||1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/15/2025 5:18:39 P||The east side of Detering St. south of Feagan did not get Recycle picked up.|Solid Waste Management 2500140044|2500140044|1813 UTAH ST HOUSTON TX 77007|29.7764|-95.4236|Routed|2025-04-15 17:12:37.0000000||Parking Violation - 2500140044 - 1813 UTAH ST|Parking Violation|19 Calendar Days|May 4 2025 10:13PM|NW|C|492F|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 22:13:23.0000000|3102875.5000000000|13847186.0000000000|1813 UTAH ST|HOUSTON|TX|77007|1302200010003|2025-04-15 22:12:37.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Parking Violation 4/15/2025 5:13:23 PM||7 vehicles parked on sidewalk.1813 Utah St|Parking Management 2500140043|2500140043|10914 LEWIS DR HOUSTON TX 77099|29.6734|-95.5725|Routed|2025-04-15 17:11:50.0000000||Missed Garbage Pickup - 2500140043 - 10914 LEWIS DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|SW|F|529T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 22:16:53.0000000|3056741.1600000000|13808340.0200000000|10914 LEWIS DR|HOUSTON|TX|77099|0761350020015|2025-04-15 22:11:50.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW||1st Monday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/15/2025 5:16:53 PM||Trash has not been picked up since monday. Rolke and lewis dr. We all still have our trash cans out.|Solid Waste Management 2500140042|2500140042|4811 EDFIELD ST HOUSTON TX 77033|29.6747|-95.3532|Service Completed|2025-04-15 17:11:31.0000000|Apr 16 2025 10:29AM|Heavy Trash Code Violation - 2500140042 - 4811 Edfield St|Heavy Trash Code Violation|25 Working Days|May 21 2025 1:07PM|SE|D|533V|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 22:11:31.0000000|3126335.0000000000|13810915.0000000000|4811 EDFIELD ST|HOUSTON|TX|77033|0852810000020|2025-04-15 22:11:31.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE|SWM CodeEnforcement|FULL|25 Working Days|SCF|2025-04-20 11:15:04.1430000|Referral 2500140746 2500140753||Lot has not been cut high grass trash|Referral 2500140746 2500140753 2500140041|2500140041|9114 HENDON LN HOUSTON TX 77036|29.695|-95.5452|Routed|2025-04-15 17:11:22.0000000||Container Replacement - 2500140041 - 9114 HENDON LN|Container Replacement|10 Calendar Days|Apr 25 2025 10:13PM|SW|J|530J|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 22:13:44.0000000|3065189.0000000000|13816432.0000000000|9114 HENDON LN|HOUSTON|TX|77036|0934090000016|2025-04-15 22:11:22.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-02|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Container Replacement 4/15/2025 5:13:44||Container fell into truck.|Solid Waste Management 2500140040|2500140040|7633 NAVASOTA ST HOUSTON TX 77016|29.8648|-95.2898|Routed|2025-04-15 17:09:30.0000000||Parking Violation - 2500140040 - 7633 NAVASOTA ST|Parking Violation|19 Calendar Days|May 4 2025 10:10PM|NE|B|415W|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 22:10:52.0000000|3144276.0000000000|13880646.0000000000|7633 NAVASOTA ST|HOUSTON|TX|77016|0824910000008|2025-04-15 22:09:30.0000000|EAST LITTLE YORK / HOMESTEAD||NETU111|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Parking Violation 4/15/2025 5:10:52 PM||NULL|Parking Management 2500140039|2500140039|10231 DONALD DR HOUSTON TX 77076|29.8541|-95.3669|Routed|2025-04-15 17:06:56.0000000||Container Replacement - 2500140039 - 10217 DONALD DR|Container Replacement|10 Calendar Days|Apr 25 2025 10:10PM|NE|H|453C|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 22:10:33.0000000|3119866.0000000000|13876025.0000000000|10231 DONALD DR|HOUSTON|TX|77076|0740120000168|2025-04-15 22:06:56.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Replacement 4/15/2025 5:10:33||+++ ADDRESS WARNING +++Entered Address: 10217 DONALD DRValidated Address: 10231 DONALD DR - Address Id: 426208+++ ADDRESS WARNING +++430107921347trash truck cracked down the middle when dropped on the ground|Solid Waste Management 2500140038|2500140038|10214 COOK RD HOUSTON TX 77099|29.6697|-95.5978|No Violation Found|2025-04-15 17:06:52.0000000|Apr 16 2025 2:17PM|Dead Animal Collection - 2500140038 - 10300 COOK RD|Dead Animal Collection|4 Calendar Days|Apr 19 2025 10:08PM|SW|F|528V|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 22:08:24.0000000|3048685.5000000000|13806807.0000000000|10214 COOK RD|HOUSTON|TX|77099|1043840000023|2025-04-15 22:06:52.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No animal found||+++ ADDRESS WARNING +++Entered Address: 10300 COOK RDValidated Address: 10214 COOK RD - Address Id: 656985+++ ADDRESS WARNING +++|No animal found 2500140037|2500140037|8806 CADAWAC RD HOUSTON TX 77074|29.6836|-95.5121|Routed|2025-04-15 17:06:48.0000000||Container Repair - 2500140037 - 8806 CADAWAC RD|Container Repair|10 Calendar Days|Apr 25 2025 10:07PM|SW|J|530Q|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 22:07:47.0000000|3075815.0000000000|13812609.0000000000|8806 CADAWAC RD|HOUSTON|TX|77074|0740100020037|2025-04-15 22:06:48.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Container Repair 4/15/2025 5:07:47 PM||18075881296 8806 cadawac|Solid Waste Management 2500140036|2500140036|24815 WINEMA WOODS LN HOUSTON TX 77336|30.0308|-95.1094|Routed|2025-04-15 17:05:02.0000000||Container Replacement - 2500140036 - 24815 WINEMA WOODS LN|Container Replacement|10 Calendar Days|Apr 25 2025 10:10PM|GNEHSA|E|338M|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 22:10:06.0000000|3199422.8500000000|13942824.9900000000|24815 WINEMA WOODS LN|HOUSTON|TX|77336|1500370010012|2025-04-15 22:05:02.0000000|LAKE HOUSTON||NETU109|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE||2nd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Container Replacement 4/15/2025 5:10:06 PM||Trash can was infront of home on collection day as of 1:40 pm and was pictured by doorbell camera. Arriving home from work the black trash container was missing and doorbell camera didn't capture the can being stolen and next door neighbors didn't grab tra|Solid Waste Management 2500140035|2500140035|6933 AVENUE O HOUSTON TX 77011|29.7456|-95.2989|Routed|2025-04-15 17:04:42.0000000||Parking Violation - 2500140035 - 6933 AVENUE O|Parking Violation|19 Calendar Days|May 4 2025 10:07PM|NE|I|494V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 22:07:48.0000000|3142748.7500000000|13837229.0000000000|6933 AVENUE O|HOUSTON|TX|77011|0390710000006|2025-04-15 22:04:42.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Parking Violation 4/15/2025 5:07:48 PM||6933 avenue o 6937 avenue O/ several cars on street and in the yard at both adresses / states the cars are being worked on.|Parking Management 2500140034|2500140034|4114 T C JESTER BLVD HOUSTON TX 77018|29.8253|-95.4537|Service Completed|2025-04-15 17:04:10.0000000|Apr 17 2025 8:50AM|Missed Garbage Pickup - 2500140034 - 4114 T C JESTER BLVD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NW|C|451M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 22:05:47.0000000|3092780.0000000000|13864659.0000000000|4114 T C JESTER BLVD|HOUSTON|TX|77018|0731000880034|2025-04-15 22:04:10.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KS||other citizen cans was missed on today please pickup|Completed by LaToshia Steptoe. Notes: KS 2500140032|2500140032|3313 HADLEY ST HOUSTON TX 77004|29.7359|-95.3512|Service Completed|2025-04-15 17:03:35.0000000|Apr 18 2025 11:02AM|Container Replacement - 2500140032 - 3313 HADLEY ST|Container Replacement|10 Calendar Days|Apr 25 2025 10:05PM|SE|D|493Z|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 22:05:28.0000000|3126281.7500000000|13833185.0000000000|3313 HADLEY ST|HOUSTON|TX|77004|0513120000011|2025-04-15 22:03:35.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||90003251101|Completed by Vincent Allen. Notes: 2500140030|2500140030|5534 BEVERLY HILL ST HOUSTON TX 77056|29.7306|-95.476|Routed|2025-04-15 17:01:16.0000000||Parking Violation - 2500140030 - 5534 Beverly Hill St|Parking Violation|19 Calendar Days|May 5 2025 4:40PM|SW|J|491X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-16 16:40:58.0000000|3086751.5000000000|13830025.0000000000|5534 BEVERLY HILL ST|HOUSTON|TX|77056|1094320000001|2025-04-15 22:01:16.0000000|GREATER UPTOWN||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Parking Violation Referr||There appears to be an abandoned vehicle left on the street that should be checked on. appears to be an abandoned vehicle left on the street. it has not moved in several days if not weeks.|311 HelpLine 2500140029|2500140029|14 NORWOOD ST HOUSTON TX 77011|29.7442|-95.3164|Service Completed|2025-04-15 17:00:06.0000000|Apr 16 2025 9:24AM|Missed Garbage Pickup - 2500140029 - 14 NORWOOD ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 10:00PM|NE|H|494U|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 22:01:41.0000000|3137218.0000000000|13836558.0000000000|14 NORWOOD ST|HOUSTON|TX|77011|0150120000004|2025-04-15 22:00:06.0000000|SECOND WARD|East End MD|SEMO108|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||Missed 2 bins only serviced 1|Completed by Robert Lonzo. Notes: 2500140028|2500140028||29.7584|-95.3698|Routed|2025-04-15 16:59:20.0000000||MYR HPD - 2500140028|MYR HPD|14 Calendar Days|Apr 29 2025 9:59PM||||Mayor Office|Mayor Mail|MYR HPD|0|Active|2025-04-15 21:59:32.0000000|0|0|||||none|2025-04-15 21:59:20.0000000||||||||||||HPD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||citizen has concerns with ongoing illegal dumping near " Hardy Yards" area today some homeless individuals disposed of there items between 1400 Maury St 1900 Leona St at the railroad crossing|Mayor Office 2500140027|20521511-2500140027|4410 APPALACHIAN TRL HOUSTON TX 77345|30.0749|-95.1787|Service Completed|2025-04-15 16:58:48.0000000|Apr 16 2025 9:48AM|Water Quality - 20521511-2500140027 - 4410 APPALACHIAN TRL|Water Quality|4 Calendar Days|Apr 19 2025 10:00PM|GNEHSA|E|297T|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-15 22:00:50.0000000|3176979.2500000000|13958140.0000000000|4410 APPALACHIAN TRL|HOUSTON|TX|77345|1161520040005|2025-04-15 21:58:48.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:47:38 AM - Case # 20521511 -2500140027: All investig||See notes above. Please call citizen upon arrival.|4/16/2025 9:47:38 AM - Case # 20521511 -2500140027: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140026|20521509-2500140026|10503 HERALD SQUARE DR HOUSTON TX 77099|29.6803|-95.5644|Service Completed|2025-04-15 16:58:46.0000000|Apr 16 2025 4:50PM|Water Leak - 20521509-2500140026 - 10503 HERALD SQUARE DR|Water Leak|10 Calendar Days|Apr 25 2025 9:59PM|SW|J|529Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 21:59:26.0000000|3059253.2500000000|13810915.0000000000|10503 HERALD SQUARE DR|HOUSTON|TX|77099|1030290000055|2025-04-15 21:58:46.0000000|ALIEF|International MD|SWMO106|MONDAY|SW|SWMO-B-07|MONDAY-B|SW|S|1st Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:49:31 PM - Case # 20521509 -2500140026: An investiga||10503 HERALD SQUARE DR|4/16/2025 4:49:31 PM - Case # 20521509 -2500140026: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500140024|20521512-2500140024|3818 REGENCY DR HOUSTON TX 77045|29.6397|-95.4356|Service Completed|2025-04-15 16:57:46.0000000|Apr 16 2025 11:38AM|Water Leak - 20521512-2500140024 - 3818 REGENCY DR|Water Leak|10 Calendar Days|Apr 25 2025 10:07PM|SW|K|572E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 22:07:49.0000000|3100567.2500000000|13797402.0000000000|3818 REGENCY DR|HOUSTON|TX|77045|0960580000015|2025-04-15 21:57:46.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:38:33 AM - Case # 20521512 -2500140024: Dear Custom||The COH came out a few weeks ago and worked on her meter and she want to know what type of work was being done. Citizen stated that she spoke with UCS and they didn't have any information for her. The caller request to remain anonymous.|4/16/2025 11:38:33 AM - Case # 20521512 -2500140024: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500140022|2500140022|8526 SUNDERLAND RD HOUSTON TX 77028|29.8447|-95.2679|Routed|2025-04-15 16:55:28.0000000||Trash Dumping or Illegal Dumpsite - 2500140022 - 8526 SUNDERLAND RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 9:59PM|NE|B|455G|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 21:59:28.0000000|3151450.0000000000|13873541.0000000000|8526 SUNDERLAND RD|HOUSTON|TX|77028|0772530080103|2025-04-15 21:55:28.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Trash Dumping or Illegal Dumpsite 4/15/||citizen states there is beds and couches that has been illegally dumped on a vacant lot across from her address of 8526 Sunderland Rd that needs to be picked up|Solid Waste Management 2500140021|2500140021|806 HOLMES RD HOUSTON TX 77045|29.6613|-95.4261|Routed|2025-04-15 16:54:54.0000000||Trash Dumping or Illegal Dumpsite - 2500140021 - 806 HOLMES RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 9:57PM|SW|K|532X|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 21:57:22.0000000|3103346.5000000000|13805349.0000000000|806 HOLMES RD|HOUSTON|TX|77045|0420210000196|2025-04-15 21:54:54.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Trash Dumping or Illegal Dumpsite 4/15/2025 4||NULL|Solid Waste Management 2500140020|20521508-2500140020|7429 S HALL ST HOUSTON 77028|29.8361|-95.295|Service Completed|2025-04-15 16:54:00.0000000|Apr 16 2025 11:44AM|Sewer Manhole - 20521508-2500140020 - 7429 S HALL ST|Sewer Manhole|5 Calendar Days|Apr 20 2025 9:55PM|NE|B|455E|Public Works|Houston Water|Sewer Manhole|1|Resolved|2025-04-15 21:55:50.0000000|3142963.2500000000|13870139.0000000000|7429 S HALL ST|HOUSTON||77028|0731320000342|2025-04-15 21:54:00.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:43:21 AM - Case # 20521508 -2500140020: All investi||CARTER 2 ADRIAN04/15/2025 4:49 PMNo answer from citizen. Concern is a missing wastewater manhole cover in the grass area. A barrel has been set to secure the area. Referred to Houston water department for repairs.|4/16/2025 11:43:21 AM - Case # 20521508 -2500140020: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500140019|2500140019|7543 S HALL ST HOUSTON 77028|29.836|-95.2917|Routed|2025-04-15 16:53:56.0000000||SWM Escalation - 2500140019 - 7543 S HALL ST|SWM Escalation|3 Working Days|Apr 21 2025 1:03PM|NE|B|455E|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 21:56:03.0000000|3143997.9600000000|13870160.1100000000|7543 S HALL ST|HOUSTON||77028|0791010030100|2025-04-15 21:53:56.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW||2nd Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created SWM Escalation 4/15/2025 4:56:03||missed garbage service at 7543 S hall st Houston Tx 77028|Solid Waste Management 2500140018|2500140018|5103 STUYVESANT LN HOUSTON TX 77021|29.7021|-95.3348|Service Completed|2025-04-15 16:53:36.0000000|Apr 16 2025 12:41PM|Missed Garbage Pickup - 2500140018 - 5103 STUYVESANT LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:54PM|SE|D|534J|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:54:33.0000000|3131865.2500000000|13821043.0000000000|5103 STUYVESANT LN|HOUSTON|TX|77021|0760960110038|2025-04-15 21:53:36.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes: can had already been servi||Rubicon indicates serviced citizen disagrees.|Completed by John Richardson. Notes: can had already been serviced 2500140017|307133-2500140017|1206 HAVNER LN HOUSTON TX 77037|29.8838|-95.3722|Routed - Integrated|2025-04-15 16:53:16.0000000||Nuisance On Property - 307133-2500140017 - 1206 HAVNER LN|Nuisance On Property|180 Working Days|Jan 5 2026 10:54PM|NE|H|413Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 21:54:34.0000000|3117934.7500000000|13886722.0000000000|1206 HAVNER LN|HOUSTON|TX|77037|0923040000025|2025-04-15 21:53:16.0000000|NORTHSIDE/NORTHLINE||NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Nuisance On Property 4/15/2025 4:54:34 PM||NULL|Neighborhoods 2500140016|2500140016|12802 HUNTINGTON VENTURE DR HOUSTON TX 77099|29.6658|-95.6121|Routed|2025-04-15 16:52:41.0000000||Container Replacement - 2500140016 - 12802 HUNTINGTON VENTURE DR|Container Replacement|10 Calendar Days|Apr 25 2025 9:57PM|SW|F|528Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 21:57:33.0000000|3044257.2500000000|13805208.0000000000|12802 HUNTINGTON VENTURE DR|HOUSTON|TX|77099|3900040390700907|2025-04-15 21:52:41.0000000|ALIEF||SWMO101|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Container Replacement 4/15/2025 4:57:33||citizen requesting for old container to be picked up new container was delivered old one still sitting at the curb 12802 huntington venturewater acc- 447019802969|Solid Waste Management 2500140015|12696828-2500140015|815 HOUSTON AVE HOUSTON TX 77007|29.7666|-95.3727|Routed - Integrated|2025-04-15 16:52:07.0000000||Traffic Signs - 12696828-2500140015 - 815 HOUSTON AVE|Traffic Signs|14 Working Days|May 5 2025 9:57PM|NW|H|493L|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 21:57:09.0000000|3119096.2800000000|13844141.9600000000|815 HOUSTON AVE|HOUSTON|TX|77007|1339430010001|2025-04-15 21:52:07.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:17:35||The metered parking signs in front of Knapp Cheverlet at 815 Houston Avenue should have EXCEPT SUNDAY to allow for free church parking for the two churches nearby. Knapp is closed on Sundays. The other no parking signs in the area have EXCEPT SUNDAY but t|Public Works 2500140014|2500140014|12815 TENNIS DR HOUSTON TX 77099|29.6724|-95.6088|Routed|2025-04-15 16:51:13.0000000||Water/Sewer/Drainage Billing - 2500140014 - 12815 TENNIS DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 29 2025 9:56PM|SW|F|528U|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-15 21:56:50.0000000|3045240.2500000000|13807624.0000000000|12815 TENNIS DR|HOUSTON|TX|77099|1067880000035|2025-04-15 21:51:13.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 832.860.3641 Placed an outbound call to speak with Raquel M||ACCOUNT# 446724702165 -1281 TENNIS DR/ HAS AN OLD METER AND AND HAS A HIGH WATER BILL AND IS REQUESTING METER BE REPLACED- 05119084-BA-0.625|Public Works 2500140013|307132-2500140013|1218 HARTWICK RD HOUSTON TX 77037|29.8845|-95.3714|Routed - Integrated|2025-04-15 16:51:11.0000000||Nuisance On Property - 307132-2500140013 - 1218 HARTWICK RD|Nuisance On Property|180 Working Days|Jan 5 2026 10:53PM|NE|H|413Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 21:53:08.0000000|3118185.2500000000|13886996.0000000000|1218 HARTWICK RD|HOUSTON|TX|77037|0923050000018|2025-04-15 21:51:11.0000000|NORTHSIDE/NORTHLINE||NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Nuisance On Property 4/15/2025 4:53:08 PM||junk in yardrats on property|Neighborhoods 2500140012|2500140012|306 MALONE ST HOUSTON TX 77007|29.7653|-95.419|Routed|2025-04-15 16:51:05.0000000||Container Replacement - 2500140012 - 306 MALONE ST|Container Replacement|10 Calendar Days|Apr 25 2025 9:59PM|NW|C|492L|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 21:59:20.0000000|3104446.7500000000|13843200.0000000000|306 MALONE ST|HOUSTON|TX|77007|0300650000051|2025-04-15 21:51:05.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Container Replacement 4/15/2025 4:59:20 PM||NULL|Solid Waste Management 2500140011|2500140011|2503 DALLAS ST HOUSTON TX 77003|29.7477|-95.3528|Service Completed|2025-04-15 16:50:16.0000000|Apr 18 2025 11:00AM|Recycling Participation NEW - 2500140011 - 2503 DALLAS ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 9:50PM|NW|I|493R|Solid Waste Management|Recycling|Recycling Participation NEW|1|Resolved|2025-04-15 21:50:56.0000000|3125649.0000000000|13837454.0000000000|2503 DALLAS ST|HOUSTON|TX|77003|1294040010009|2025-04-15 21:50:16.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||03/28/2543283525710|Completed by Vincent Allen. Notes: 2500140010|2500140010|2008 STONEY BROOK DR HOUSTON TX 77063|29.7459|-95.5055|Routed|2025-04-15 16:50:05.0000000||Missed Garbage Pickup - 2500140010 - 2008 STONEY BROOK DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:50PM|NW|G|490R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 21:50:38.0000000|3077218.0000000000|13835305.0000000000|2008 STONEY BROOK DR|HOUSTON|TX|77063|1061550000001|2025-04-15 21:50:05.0000000|MID WEST||||NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Missed Garbage Pickup 4/15/2025 4:50:38||NULL|Solid Waste Management 2500140009|2500140009|3818 REGENCY DR HOUSTON TX 77045|29.6397|-95.4356|Service Completed|2025-04-15 16:49:50.0000000|Apr 16 2025 12:42PM|Water/Sewer/Drainage Billing - 2500140009 - 3818 REGENCY DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 29 2025 10:02PM|SW|K|572E|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-15 22:02:20.0000000|3100567.2500000000|13797402.0000000000|3818 REGENCY DR|HOUSTON|TX|77045|0960580000015|2025-04-15 21:49:50.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Monday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Public Works||Caller would like to know what happened to meter / noticed a worker messing with meter but does not know what work was done/ noticed red flag was placed / caller is angry that there is no information about meter/ informed caller I will make report to get|Public Works 2500140008|2500140008|7603 ANTOINE DR HOUSTON TX 77088|29.8737|-95.4744|Service Completed|2025-04-15 16:49:41.0000000|Apr 15 2025 4:50PM|MAO General - 2500140008 - 7603 ANTOINE DR|MAO General|14 Working Days|May 5 2025 9:49PM|NW|A|411U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-15 21:49:41.0000000|3085678.7500000000|13882054.0000000000|7603 ANTOINE DR|HOUSTON|TX|77088|1183260010001|2025-04-15 21:49:41.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||Returned CL call. CL informed her that I'm following up with GSD for who is responsible for the parking lot (pot holes).|Neighborhoods 2500140007|221220-2500140007|5739 EAGLE LNDG HOUSTON TX 77085|29.63|-95.4695|Routed - Integrated|2025-04-15 16:49:19.0000000||Tree Trim - 221220-2500140007 - 5739 EAGLE LNDG|Tree Trim|75 Calendar Days|Jun 29 2025 9:50PM|SW|K|571L|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 21:50:43.0000000|3089905.0000000000|13793519.0000000000|5739 EAGLE LNDG|HOUSTON|TX|77085|1226120020014|2025-04-15 21:49:19.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Tree Trim 4/15/2025 4:50:43 PM||please contact the citizen before coming out|Parks and Recreation 2500140006|20521510-2500140006|12318 BASILWOOD DR HOUSTON TX 77047|29.6302|-95.3727|Routed - Integrated|2025-04-15 16:49:14.0000000||Water Leak - 20521510-2500140006 - 12318 BASILWOOD DR|Water Leak|10 Calendar Days|Apr 25 2025 9:58PM|SE|D|573K|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 21:58:35.0000000|3120641.5000000000|13794561.0000000000|12318 BASILWOOD DR|HOUSTON|TX|77047|1464690020032|2025-04-15 21:49:14.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 04:33:01||NULL|Public Works 2500140005|2500140005|2503 DALLAS ST HOUSTON TX 77003|29.7477|-95.3528|Service Completed|2025-04-15 16:49:09.0000000|Apr 18 2025 11:00AM|New Resident Container - 2500140005 - 2503 DALLAS ST|New Resident Container|12 Calendar Days|Apr 27 2025 9:50PM|NW|I|493R|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-15 21:50:02.0000000|3125649.0000000000|13837454.0000000000|2503 DALLAS ST|HOUSTON|TX|77003|1294040010009|2025-04-15 21:49:09.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||03/28/2543283525710|Completed by Vincent Allen. Notes: 2500140004|12696827-2500140004|101 W 13TH ST HOUSTON TX 77008|29.7946|-95.3981|Routed - Integrated|2025-04-15 16:49:02.0000000||Bike Lane Maintenance - 12696827-2500140004 - Greater Heights|Bike Lane Maintenance|10 Calendar Days|Apr 25 2025 9:49PM|NW|C|453W|Public Works|Transportation Drainage Operations|Bike Lane Maintenance|0|Active|2025-04-15 21:49:02.0000000|3110733.5000000000|13854032.0000000000|101 W 13TH ST|HOUSTON|TX|77008|1302430010004|2025-04-15 21:49:02.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: Greater Heights Validat||+++ ADDRESS Warning +++Entered Address: Greater HeightsValidated Address: 101 W 13TH ST - Address Id: 1853321+++ ADDRESS Warning +++The M-K-T pedestrian bridge is still closed and there has been no progress since the fences were placed to block foot traffi|Public Works 2500140003|2500140003|4502 WALKER ST HOUSTON TX 77023|29.7412|-95.3322|Service Completed|2025-04-15 16:47:36.0000000|Apr 16 2025 9:41AM|Missed Garbage Pickup - 2500140003 - 4502 WALKER ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:51PM|NE|I|494T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:51:32.0000000|3132254.0000000000|13835300.0000000000|4502 WALKER ST|HOUSTON|TX|77023|0130270000001|2025-04-15 21:47:36.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||her and her neighbors containers were overlooked everyone else were serviced. she lives on a corner and her container is on Fashion st by her driveway this happed often|Completed by Robert Lonzo. Notes: 2500140002|2500140002|6710 BIGGS CT HOUSTON TX 77061|29.6666|-95.2856|Service Completed|2025-04-15 16:46:32.0000000|Apr 16 2025 8:33AM|Missed Garbage Pickup - 2500140002 - 6710 BIGGS CT|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:51PM|SE|I|535W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:51:35.0000000|3147892.4100000000|13808625.9800000000|6710 BIGGS CT|HOUSTON|TX|77061|0934610000014|2025-04-15 21:46:32.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE||3rd Wednesday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||My trash can was not pick up this is the second time that happens|Completed by Robert Lonzo. Notes: 2500140000|12696824-2500140000|5739 EAGLE LNDG HOUSTON TX 77085|29.63|-95.4695|Service Completed|2025-04-15 16:45:56.0000000|Apr 16 2025 5:43AM|Street Hazard - 12696824-2500140000 - 5739 EAGLE LNDG|Street Hazard|10 Calendar Days|Apr 25 2025 9:49PM|SW|K|571L|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 21:49:13.0000000|3089905.0000000000|13793519.0000000000|5739 EAGLE LNDG|HOUSTON|TX|77085|1226120020014|2025-04-15 21:45:56.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||large buckling the sidewalk if a person is walking on the sidewalk they can fall down due to the buckle. need to be repaired please contact the citizen before arriving 7137289636|Resolution :07. Investigation / Inspection completedClose Comments :Referred to Houston water department for further investigation. 2500139999|12696825-2500139999|4680 BLALOCK RD HOUSTON TX 77041|29.8395|-95.5235|Routed - Integrated|2025-04-15 16:45:29.0000000||Pothole - 12696825-2500139999 - 4663-4699 Blalock Rd|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NW|A|450G|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-15 21:45:29.0000000|3070503.0000000000|13869162.0000000000|4680 BLALOCK RD|HOUSTON|TX|77041|1151500000025|2025-04-15 21:45:29.0000000|FAIRBANKS / NORTHWEST CROSSING|Spring Branch MD|||NW|||NW|||NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:27:43||+++ ADDRESS Warning +++Entered Address: 4663-4699 Blalock RdValidated Address: 4680 BLALOCK RD - Address Id: 236151+++ ADDRESS Warning +++Pothole is pretty deep|Public Works 2500139998|2500139998|8523 BELLAIRE BLVD HOUSTON TX 77036|29.7046|-95.5358|Routed|2025-04-15 16:45:24.0000000||Missed Garbage Pickup - 2500139998 - 8523 Bellaire Blvd|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:45PM|SW|J|530E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 21:45:24.0000000|3068048.0000000000|13820033.0000000000|8523 BELLAIRE BLVD|HOUSTON|TX|77036|0900290000004|2025-04-15 21:45:24.0000000|SHARPSTOWN|Sharpstown MD|SWTU109|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||missed garbage pick up again|Solid Waste Management 2500139997|2500139997|6201 JASON ST HOUSTON TX 77074|29.684|-95.5008|Routed|2025-04-15 16:45:02.0000000||Container Replacement - 2500139997 - 6201 JASON ST|Container Replacement|10 Calendar Days|Apr 25 2025 9:47PM|SW|J|530R|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 21:47:37.0000000|3079399.0000000000|13812851.0000000000|6201 JASON ST|HOUSTON|TX|77074|0823410000010|2025-04-15 21:45:02.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Container Replacement 4/15/2025 4:47:3||NULL|Solid Waste Management 2500139995|307131-2500139995|4513 SAYERS ST HOUSTON TX 77026|29.8016|-95.3317|Routed - Integrated|2025-04-15 16:43:31.0000000||Nuisance On Property - 307131-2500139995 - 4513 SAYERS ST|Nuisance On Property|180 Working Days|Jan 5 2026 10:44PM|NE|B|454X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 21:44:10.0000000|3131725.7500000000|13857247.0000000000|4513 SAYERS ST|HOUSTON|TX|77026|0601050050003|2025-04-15 21:43:31.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Nuisance On Property 4/15/2025 4:44:10 PM||NULL|Neighborhoods 2500139994|2500139994|4912 HEATHERGLEN DR HOUSTON TX 77096|29.6774|-95.4609|Routed|2025-04-15 16:43:25.0000000||Water Meter - 2500139994 - 4912 HEATHERGLEN DR|Water Meter|14 Calendar Days|Apr 29 2025 9:45PM|SW|C|531U|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-15 21:45:42.0000000|3092110.2500000000|13810848.0000000000|4912 HEATHERGLEN DR|HOUSTON|TX|77096|0911630000012|2025-04-15 21:43:25.0000000|MEYERLAND AREA||SWTU101|TUESDAY|SW|SETU-B-07|TUESDAY-B|SE|S|2nd Wednesday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Water Meter 4/15/2025 4:45:42 PM||citizen states meter is faulty and it's not reading correctly|Public Works 2500139992|2500139992|6215 BELCREST ST HOUSTON TX 77087|29.6651|-95.3162|Routed|2025-04-15 16:42:34.0000000||Container Replacement - 2500139992 - 6215 BELCREST ST|Container Replacement|10 Calendar Days|Apr 25 2025 9:47PM|SE|I|534Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 21:47:36.0000000|3138201.5000000000|13807806.0000000000|6215 BELCREST ST|HOUSTON|TX|77087|0790590010018|2025-04-15 21:42:34.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Container Replacement 4/15/2025 4:47:36||0524-1500-1388 // Crushed6215 bellcrest|Solid Waste Management 2500139991|12696826-2500139991|7518 HAMMERLY BLVD HOUSTON TX 77055|29.8111|-95.4782|Routed - Integrated|2025-04-15 16:42:33.0000000||Street Hazard - 12696826-2500139991 - 7518 hammerly boulevard|Street Hazard|10 Calendar Days|Apr 25 2025 9:47PM|NW|A|451P|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 21:47:44.0000000|3085165.5000000000|13859291.0000000000|7518 HAMMERLY BLVD|HOUSTON|TX|77055|0841130000017|2025-04-15 21:42:33.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR112|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 11:57:44||+++ ADDRESS WARNING +++Entered Address: 7518 hammerly boulevardValidated Address: 7518 HAMMERLY BLVD - Address Id: 308040+++ ADDRESS WARNING +++large Ditch going from hammerly blvd south to long point rd needs to be cut.|Public Works 2500139990|2500139990|6633 MINOLA ST HOUSTON TX 77007|29.7745|-95.4298|Service Completed|2025-04-15 16:42:31.0000000|Apr 16 2025 12:43PM|Dead Animal Collection - 2500139990 - 6633 Minola St|Dead Animal Collection|4 Calendar Days|Apr 19 2025 9:42PM|NW|C|492F|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 21:42:31.0000000|3100932.2500000000|13846436.0000000000|6633 MINOLA ST|HOUSTON|TX|77007|1336610010001|2025-04-15 21:42:31.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: OPOSSUM COLLECTED||Deteriorated opossum carcass removed from residential property.|Completed by Samuel Gallegos. Notes: OPOSSUM COLLECTED 2500139989|20521505-2500139989|310 STRAND CT HOUSTON TX 77034|29.5993|-95.1836|Service Completed|2025-04-15 16:42:25.0000000|Apr 16 2025 11:50AM|Water Service - 20521505-2500139989 - 310 STRAND CT|Water Service|2 Calendar Days|Apr 17 2025 9:43PM|SE|E|577W|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 21:43:18.0000000|3181063.2500000000|13785242.0000000000|310 STRAND CT|HOUSTON|TX|77034|1136410000022|2025-04-15 21:42:25.0000000|SOUTH BELT / ELLINGTON||SETH108|THURSDAY|SE|SETH-B-04|THURSDAY-B|SE|S|2nd Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:48:48 AM - Case # 20521505 -2500139989: An investig||NULL|4/16/2025 11:48:48 AM - Case # 20521505 -2500139989: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139988|20521506-2500139988|1215 SEAMIST DR HOUSTON TX 77008|29.7924|-95.4385|Routed - Integrated|2025-04-15 16:42:05.0000000||Sewer Wastewater - 20521506-2500139988 - 1215 SEAMIST DR|Sewer Wastewater|1 Calendar Day|Apr 16 2025 9:42PM|NW|C|452W|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-15 21:42:05.0000000|3097961.0000000000|13852866.0000000000|1215 SEAMIST DR|HOUSTON|TX|77008|0440820030030|2025-04-15 21:42:05.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 11:50:48||DO NOT RUN CALL CREATED FOR TRACE PER O. DIAZ AT 1215 SEAMIST DR.|Public Works 2500139987|2500139987|3424 STANLING BROOK LN HOUSTON TX 77080|29.8246|-95.5362|Routed|2025-04-15 16:41:28.0000000||Water Meter - 2500139987 - 3424 STANLING BROOK LN|Water Meter|14 Calendar Days|Apr 29 2025 9:42PM|NW|A|450K|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-15 21:42:49.0000000|3066639.7500000000|13863631.0000000000|3424 STANLING BROOK LN|HOUSTON|TX|77080|1329140100001|2025-04-15 21:41:28.0000000|SPRING BRANCH NORTH|Spring Branch MD|||NW|||NW|||NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Water Meter 4/15/2025 4:42:49 PM||NULL|Public Works 2500139985|221219-2500139985|10302 ENVOY ST HOUSTON TX 77016|29.861|-95.3047|Routed - Integrated|2025-04-15 16:40:10.0000000||Tree Removal - 221219-2500139985 - 10302 ENVOY ST|Tree Removal|51 Calendar Days|Jun 5 2025 9:40PM|NE|B|414Z|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-15 21:40:10.0000000|3139591.7500000000|13879101.0000000000|10302 ENVOY ST|HOUSTON|TX|77016|0851790000980|2025-04-15 21:40:10.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Tree Removal 4/15/2025 4:40:10 PM||tree next to it needs to be trimmed|Parks and Recreation 2500139984|12696823-2500139984|1100 TEXAS ST HOUSTON TX 77002|29.759|-95.3616|Routed - Integrated|2025-04-15 16:39:38.0000000||Drainage - 12696823-2500139984 - 1100 TEXAS ST|Drainage|30 Calendar Days|May 15 2025 9:40PM|NW|I|493L|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 21:40:43.0000000|3122713.8800000000|13841484.6400000000|1100 TEXAS ST|HOUSTON|TX|77002|0010700000006|2025-04-15 21:39:38.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 07:55:49||Storm Drains on the corner of Texas Street Fannin are completely clogged with trash debri and full of standing water.|Public Works 2500139983|2500139983|8718 SHADOW CREST ST HOUSTON TX 77074|29.682|-95.5307|Insufficient Information to Investigate|2025-04-15 16:39:30.0000000|Apr 17 2025 10:30AM|Parking Violation - 2500139983 - 8718 SHADOW CREST ST|Parking Violation|19 Calendar Days|May 4 2025 9:44PM|SW|J|530P|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 21:44:33.0000000|3069920.1500000000|13811860.0300000000|8718 SHADOW CREST ST|HOUSTON|TX|77074|0872520000020|2025-04-15 21:39:30.0000000|BRAEBURN||SWTU110|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW||2nd Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Please provide additional information in regards to the violatio||ABANDONED VEHICLE|Please provide additional information in regards to the violation in question. I.e. make model color plate # 2500139982|2500139982|5019 BEECHNUT ST HOUSTON 77096|29.6888|-95.4665|Service Completed|2025-04-15 16:38:55.0000000|Apr 16 2025 1:48PM|Liaison Comm - 2500139982 - 5019 BEECHNUT ST|Liaison Comm|5 Working Days|Apr 22 2025 9:47PM|SW|C|531Q|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 21:40:54.0000000|3090218.5000000000|13814948.0000000000|5019 BEECHNUT ST|HOUSTON||77096|0824180000030|2025-04-15 21:38:55.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||still waiting on a new can citizen really need a can for trash citizen will need a call from swm supervisor|container department has been notified 2500139981|2500139981|7323 BROU LN HOUSTON TX 77074|29.6989|-95.5054|Service Completed|2025-04-15 16:38:49.0000000|Apr 16 2025 4:53PM|Missed Garbage Pickup - 2500139981 - 7323 BROU LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:39PM|SW|J|530M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:39:59.0000000|3077763.0000000000|13818221.0000000000|7323 BROU LN|HOUSTON|TX|77074|0882410000001|2025-04-15 21:38:49.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||7323 BROU LN/ TRASH IS PLACED ON SHARPVIEW 1 BLOCK MISSED|Driver Robinson working on route on 4/16/25 2500139980|20521507-2500139980|9602 CARAWAY LN HOUSTON TX 77036|29.6979|-95.5512|Service Completed|2025-04-15 16:38:31.0000000|Apr 17 2025 12:26PM|Water Leak - 20521507-2500139980 - 9602 CARAWAY LN|Water Leak|10 Calendar Days|Apr 25 2025 9:42PM|SW|J|529M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 21:42:32.0000000|3063229.2500000000|13817451.0000000000|9602 CARAWAY LN|HOUSTON|TX|77036|1124280000009|2025-04-15 21:38:31.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 12:25:01 PM - Case # 20521507 -2500139980: An investig||citizen has concerns of possible water leak on city side of water meter due to high water bill|4/17/2025 12:25:01 PM - Case # 20521507 -2500139980: An investigation has been completed and a leak was not found at this location. 2500139979|2500139979|5405 W 43RD ST HOUSTON TX 77092|29.8326|-95.4716|Routed|2025-04-15 16:38:21.0000000||New Resident Container - 2500139979 - 5405 W 43RD ST|New Resident Container|12 Calendar Days|Apr 27 2025 9:39PM|NW|C|451L|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 21:39:00.0000000|3087017.2500000000|13867155.0000000000|5405 W 43RD ST|HOUSTON|TX|77092|0804500000006|2025-04-15 21:38:21.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-08|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created New Resident Container 4/15/2025 4:39:00 PM||4/11|Solid Waste Management 2500139978|2500139978|1134 CANDLELIGHT LN HOUSTON 77018|29.8368|-95.4281|Routed|2025-04-15 16:38:07.0000000||SWM Escalation - 2500139978 - 1134 CANDLELIGHT LN|SWM Escalation|3 Working Days|Apr 18 2025 9:45PM|NW|H|452F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 21:38:54.0000000|3100775.2500000000|13869090.0000000000|1134 CANDLELIGHT LN|HOUSTON||77018|1010760000626|2025-04-15 21:38:07.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE|S|3rd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created SWM Escalation 4/15/2025 4:38:54||NULL|Solid Waste Management 2500139977|2500139977|1359 ALTHEA DR HOUSTON TX 77018|29.8252|-95.435|Service Completed|2025-04-15 16:37:55.0000000|Apr 17 2025 8:58AM|Missed Garbage Pickup - 2500139977 - 1359 Althea Dr|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:37PM|NW|C|452K|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:37:55.0000000|3098705.7500000000|13864812.0000000000|1359 ALTHEA DR|HOUSTON|TX|77018|0730990040001|2025-04-15 21:37:55.0000000|CENTRAL NORTHWEST||NWTU107|TUESDAY|NW|NETU-B-04|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KS||Missed garbage pickup|Completed by LaToshia Steptoe. Notes: KS 2500139976|2500139976|6007 ELM ST HOUSTON TX 77081|29.7125|-95.4872|Routed|2025-04-15 16:37:54.0000000||Missed Garbage Pickup - 2500139976 - 6007 ELM ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:38PM|SW|J|531E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 21:38:35.0000000|3083380.7500000000|13823357.0000000000|6007 ELM ST|HOUSTON|TX|77081|0832340000008|2025-04-15 21:37:54.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Missed Garbage Pickup 4/15/2025 4:38:35||NULL|Solid Waste Management 2500139975|2500139975|7054 HENDON LN HOUSTON 77074|29.6959|-95.5085|Service Completed|2025-04-15 16:37:09.0000000|Apr 16 2025 1:44PM|Liaison Comm - 2500139975 - 7054 HENDON LN|Liaison Comm|5 Working Days|Apr 22 2025 9:45PM|SW|J|530M|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 21:38:13.0000000|3076810.7500000000|13817105.0000000000|7054 HENDON LN|HOUSTON||77074|0882520000029|2025-04-15 21:37:09.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|sent it over to SW Quadrant for missed pick up||physical challenge pick-up. Case was escalated to no resolve refer to SR# 2500137587. Please expedite collection and make customer contact at xxx-xxx-xxxx.|sent it over to SW Quadrant for missed pick up 2500139974|12696820-2500139974|1403 W GULF BANK RD HOUSTON TX 77088|29.8883|-95.4219|Routed - Integrated|2025-04-15 16:37:09.0000000||Street Hazard - 12696820-2500139974 - 1400 W GULF BANK RD|Street Hazard|10 Calendar Days|Apr 25 2025 9:37PM|NW|B|412L|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 21:37:56.0000000|3102194.2500000000|13887786.0000000000|1403 W GULF BANK RD|HOUSTON|TX|77088|1020520000125|2025-04-15 21:37:09.0000000|ACRES HOME||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 11:45:48||+++ ADDRESS WARNING +++Entered Address: 1400 W GULF BANK RDValidated Address: 1403 W GULF BANK RD - Address Id: 515177+++ ADDRESS WARNING +++|Public Works 2500139973|20521655-2500139973|6800 MAIN ST HOUSTON TX 77030|29.707|-95.4053|Service Completed|2025-04-15 16:37:02.0000000|Apr 16 2025 12:00PM|Water Leak - 20521655-2500139973 - 6800 main street|Water Leak|10 Calendar Days|Apr 26 2025 3:45PM|SW|C|532H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-16 15:45:47.0000000|3109449.2500000000|13822131.0000000000|6800 MAIN ST|HOUSTON|TX|77030|0610450000007|2025-04-15 21:37:02.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 11:58:55 AM - Case # 20521655 -2500139973: Dear Custom||+++ ADDRESS WARNING +++Entered Address: 6800 main streetValidated Address: 6800 MAIN ST - Address Id: 171310+++ ADDRESS WARNING +++There is a water leak in Holcomb blv. And Main. For a little more two weeks now.|4/16/2025 11:58:55 AM - Case # 20521655 -2500139973: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500139972|20521503-2500139972|5721 GULFTON ST HOUSTON TX 77081|29.7165|-95.4819|Service Completed|2025-04-15 16:36:08.0000000|Apr 16 2025 9:27AM|Water Service - 20521503-2500139972 - 5760 GULFTON ST|Water Service|2 Calendar Days|Apr 17 2025 9:38PM|SW|J|531B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 21:38:51.0000000|3085046.2500000000|13824635.0000000000|5721 GULFTON ST|HOUSTON|TX|77081|0370590240005|2025-04-15 21:36:08.0000000|GULFTON||||SW|||SE|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:26:19 AM - Case # 20521503 -2500139972: All investig||+++ ADDRESS WARNING +++Entered Address: 5760 GULFTON STValidated Address: 5721 GULFTON ST - Address Id: 3081587+++ ADDRESS WARNING +++Low water pressure and the patient can't receive her dialysis treatment|4/16/2025 9:26:19 AM - Case # 20521503 -2500139972: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139971|12696821-2500139971|7025 WESTVIEW DR HOUSTON TX 77055|29.7945|-95.4725|Routed - Integrated|2025-04-15 16:35:07.0000000||Street Condition - 12696821-2500139971 - 7025 WESTVIEW DR|Street Condition|30 Calendar Days|May 15 2025 9:35PM|NW|A|451Y|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-15 21:35:34.0000000|3087281.5600000000|13853347.2300000000|7025 WESTVIEW DR|HOUSTON|TX|77055|none|2025-04-15 21:35:07.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:13:46||There are cracks and broken parts of street on Westview right lane eastbound before bus stop near apartment at given address|Public Works 2500139970|12696822-2500139970|519 W 32ND ST HOUSTON TX 77018|29.8156|-95.4072|Routed - Integrated|2025-04-15 16:34:57.0000000||Drainage - 12696822-2500139970 - 519 W 32ND ST|Drainage|30 Calendar Days|May 15 2025 9:36PM|NW|C|452R|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 21:36:42.0000000|3107612.7500000000|13861589.0000000000|519 W 32ND ST|HOUSTON|TX|77018|0660450090025|2025-04-15 21:34:57.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 11:47:44||Please contact MRs. wright at 7138516776. the ditch needs to be regarded|Public Works 2500139969|2500139969|1403 W GULF BANK RD HOUSTON TX 77088|29.8883|-95.4219|Routed|2025-04-15 16:34:40.0000000||Litter Esplanade Median - 2500139969 - 1400 W GULF BANK RD|Litter Esplanade Median|7 Calendar Days|Apr 22 2025 9:36PM|NW|B|412L|Parks and Recreation|Greenspace Management|Litter Esplanade Median|0|Active|2025-04-15 21:36:16.0000000|3102194.2500000000|13887786.0000000000|1403 W GULF BANK RD|HOUSTON|TX|77088|1020520000125|2025-04-15 21:34:40.0000000|ACRES HOME||||NW|||NW|||NE|PR GreenspaceStatistics|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 1400 W GULF BANK RDValidated Address: 1403 W GULF BANK RD - Address Id: 515177+++ ADDRESS WARNING +++on the corner in front of the car wash|Parks and Recreation 2500139968|20521504-2500139968|5119 MOUNTAIN BLUFF LN HOUSTON TX 77345|30.0783|-95.1914|Service Completed|2025-04-15 16:33:21.0000000|Apr 16 2025 10:34AM|Water Quality - 20521504-2500139968 - 5119 MOUNTAIN BLUFF LN|Water Quality|4 Calendar Days|Apr 19 2025 9:38PM|GNEHSA|E|297N|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-15 21:38:49.0000000|3172901.0000000000|13959237.0000000000|5119 MOUNTAIN BLUFF LN|HOUSTON|TX|77345|1171940090001|2025-04-15 21:33:21.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:33:09 AM - Case # 20521504 -2500139968: All investi||Auto-Flusher ConcernI am calling on behalf of neighbor. This concern is related to(Fire Hydrant - 20521478-250013982(zzz) There is currently a leak at the base of the hydrant. Inspector came out and stated that lock box has been on for 2 weeks preventing repa|4/16/2025 10:33:09 AM - Case # 20521504 -2500139968: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139965|20521502-2500139965|108 LATHROP ST HOUSTON TX 77020|29.7867|-95.3013|Service Completed|2025-04-15 16:32:45.0000000|Apr 15 2025 5:14PM|Sewer Wastewater - 20521502-2500139965 - 108 LATHROP ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 9:34PM|NE|H|494D|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 21:34:24.0000000|3141508.2500000000|13852145.0000000000|108 LATHROP ST|HOUSTON|TX|77020|0160310090001|2025-04-15 21:32:45.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:14:20 PM - Case # 20521502 -2500139965: All investig||Overflowing inside and out/ cant use restroom|4/15/2025 5:14:20 PM - Case # 20521502 -2500139965: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139963|2500139963|1306 HIDDEN VALLEY DR HOUSTON TX 77088|29.8932|-95.4225|Service Completed|2025-04-15 16:32:30.0000000|Apr 18 2025 11:27AM|Building Code Violation - 2500139963 - 1306 HIDDEN VALLEY DR|Building Code Violation|7 Calendar Days|Apr 22 2025 9:37PM|NW|B|412L|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 21:37:32.0000000|3101909.5000000000|13889646.6400000000|1306 HIDDEN VALLEY DR|HOUSTON|TX|77088|0993840000718|2025-04-15 21:32:30.0000000|HIDDEN VALLEY||NWTU124|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW||3rd Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Inspector site visit I-35 responding to a 311 call regarding co||Soffit replacement and lights addition|Inspector site visit I-35 responding to a 311 call regarding construction without permits 1306 Hidden Valley Dr. I-35 arrived and could not make contact with anyone at the property. I35 walked the front and sides and could see a new roof soffit and l 2500139962|2500139962|265 HARDWICKE RD HOUSTON 77060|29.9225|-95.398|Routed|2025-04-15 16:31:31.0000000||SWM Escalation - 2500139962 - 265 HARDWICKE RD|SWM Escalation|3 Working Days|Apr 18 2025 9:39PM|NE|H|373W|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 21:32:11.0000000|3109330.7500000000|13900533.0000000000|265 HARDWICKE RD|HOUSTON||77060|1032030000005|2025-04-15 21:31:31.0000000|GREATER GREENSPOINT||NEMO116|MONDAY|NE|NWMO-B-09|MONDAY-B|NW|S|3rd Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/15/2025 4:32:11 PM||265 Hardwicke Rd Houston TX 7706032744670218|Solid Waste Management 2500139960|12696815-2500139960|ANTOINE DR JANAK DR HOUSTON TX 77055|29.7996|-95.4759|Routed - Integrated|2025-04-15 16:31:11.0000000||Drainage - 12696815-2500139960 - ANTOINE DR JANAK DR|Drainage|30 Calendar Days|May 15 2025 9:31PM|NW|A|451X|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 21:31:23.0000000|3086122.9100000000|13855128.9500000000|ANTOINE DR JANAK DR|HOUSTON|TX|77055|0771220160019|2025-04-15 21:31:11.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE||4th Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 07:41:37||Inlet drain opening area has some damages on Antoine median southbound heading towards Interstate 10 after Janak intersection|Public Works 2500139958|2500139958|1516 BONNIE BRAE ST HOUSTON TX 77006|29.7338|-95.3986|Routed|2025-04-15 16:30:56.0000000||Missed Yard Waste Pickup - 2500139958 - 1516 BONNIE BRAE ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 9:32PM|SW|C|492Z|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-15 21:32:47.0000000|3111265.0000000000|13831949.0000000000|1516 BONNIE BRAE ST|HOUSTON|TX|77006|0392220000023|2025-04-15 21:30:56.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Yard Waste Pickup 4/15/2025 4:3||1516 BONNIE BRAE ST 18 bags|Solid Waste Management 2500139956|20521500-2500139956|7903 BEECHNUT ST HOUSTON TX 77074|29.6915|-95.5263|Service Completed|2025-04-15 16:29:44.0000000|Apr 15 2025 5:48PM|Water Service - 20521500-2500139956 - 7903 BEECHNUT ST|Water Service|2 Calendar Days|Apr 17 2025 9:31PM|SW|J|530K|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 21:31:10.0000000|3071224.5000000000|13815331.0000000000|7903 BEECHNUT ST|HOUSTON|TX|77074|0924230000002|2025-04-15 21:29:44.0000000|BRAEBURN|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:47:44 PM - Case # 20521500 -2500139956: An investiga||NULL|4/15/2025 5:47:44 PM - Case # 20521500 -2500139956: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139955|2500139955|3614 BROAD ST HOUSTON TX 77087|29.6963|-95.3114|Service Completed|2025-04-15 16:29:07.0000000|Apr 16 2025 10:40AM|Missed Recycling Pickup - 2500139955 - 3614 BROAD ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 9:29PM|SE|I|534L|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 21:29:47.0000000|3139350.2500000000|13819186.0000000000|3614 BROAD ST|HOUSTON|TX|77087|0760620250004|2025-04-15 21:29:07.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU108|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: can already dumped||NULL|Completed by Robert Lonzo. Notes: can already dumped 2500139954|12696816-2500139954|11533 CHIMNEY ROCK RD HOUSTON TX 77035|29.6558|-95.478|Routed - Integrated|2025-04-15 16:28:35.0000000||Traffic Signs - 12696816-2500139954 - MCKNIGHT ST CHIMNEY ROCK RD|Traffic Signs|14 Working Days|May 5 2025 9:30PM|SW|K|571B|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 21:30:51.0000000|3087121.7500000000|13802730.0000000000|11533 CHIMNEY ROCK RD|HOUSTON|TX|77035|1134360000001|2025-04-15 21:28:35.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 08:07:48||+++ ADDRESS WARNING +++Entered Address: MCKNIGHT ST CHIMNEY ROCK RDValidated Address: 11533 CHIMNEY ROCK RD - Address Id: 2024655+++ ADDRESS WARNING +++|Public Works 2500139953|2500139953|2828 CETTI ST HOUSTON TX 77009|29.7877|-95.3584|Service Completed|2025-04-15 16:28:22.0000000|Apr 16 2025 12:33PM|Missed Garbage Pickup - 2500139953 - 2828 CETTI ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:29PM|NE|H|493D|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:29:50.0000000|3123409.7500000000|13851922.0000000000|2828 CETTI ST|HOUSTON|TX|77009|0641350080016|2025-04-15 21:28:22.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||Previous SR was closed stating completed. But this is not the case. Container has been out since Friday for collection. Please return to address for pickup.|Serviced per 4104 4/16/25 2500139952|2500139952|4315 R V MAYFIELD DR HOUSTON 77088|29.8737|-95.4668|Routed|2025-04-15 16:28:00.0000000||SWM Escalation - 2500139952 - 4315 R V MAYFIELD DR|SWM Escalation|3 Working Days|Apr 18 2025 9:35PM|NW|A|411U|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 21:28:23.0000000|3088085.5000000000|13882151.0000000000|4315 R V MAYFIELD DR|HOUSTON||77088|1044840000019|2025-04-15 21:28:00.0000000|GREATER INWOOD|Near Northwest MD|NWTU120|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/15/2025 4:28:23 PM||Caller would like an additional can|Solid Waste Management 2500139951|2500139951|4020 DENMARK ST HOUSTON TX 77016|29.8269|-95.3303|Routed|2025-04-15 16:27:57.0000000||Missed Recycling Pickup - 2500139951 - 4020 DENMARK ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 9:32PM|NE|H|454K|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 21:32:57.0000000|3131857.2500000000|13866454.0000000000|4020 DENMARK ST|HOUSTON|TX|77016|0710310040132|2025-04-15 21:27:57.0000000|TRINITY / HOUSTON GARDENS||NETU117|TUESDAY|NE|NWTU-A-01|TUESDAY-A|NW|S|2nd Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Recycling Pickup 4/15/2025 4:32:5||4020 denmark recycle has been an ongoing issue with bin not being serviced One side of the street was serviced. Did not service the Odd Side of the street|Solid Waste Management 2500139950|2500139950|3201 SHENANDOAH ST HOUSTON TX 77021|29.7096|-95.3737|No Violation Found|2025-04-15 16:27:53.0000000|Apr 16 2025 12:27PM|Parking Violation - 2500139950 - 3201 SHENANDOAH ST|Parking Violation|19 Calendar Days|May 4 2025 9:29PM|SE|D|533F|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 21:29:25.0000000|3119451.0000000000|13823402.0000000000|3201 SHENANDOAH ST|HOUSTON|TX|77021|0611310460013|2025-04-15 21:27:53.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Vehicle was not parked on this street||infiniti 245 parked in driveway. car not usable|Vehicle was not parked on this street 2500139949|12696817-2500139949|5606 DARLING ST HOUSTON TX 77007|29.78|-95.4223|Service Completed|2025-04-15 16:27:24.0000000|Apr 16 2025 5:29PM|Pothole - 12696817-2500139949 - 5606 Darling St|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NW|C|492C|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 21:27:24.0000000|3103229.7500000000|13848515.0000000000|5606 DARLING ST|HOUSTON|TX|77007|0102220000534|2025-04-15 21:27:24.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Pothole is on Darling street closer to intersection with Cohn street by the side of the Cohn Corner Store. This pothole has been repaired numerous times and keeps coming back.|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Case Id 2500120395. Location : 2522 Cohn St HOUSTON 77007 2500139948|2500139948|918 TWINBROOKE DR HOUSTON TX 77088|29.8946|-95.4171|Service Completed|2025-04-15 16:27:23.0000000|Apr 15 2025 4:41PM|Building Code Violation - 2500139948 - 918 TWINBROOKE DR|Building Code Violation|7 Calendar Days|Apr 22 2025 9:32PM|NW|B|412L|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 21:32:26.0000000|3103619.4500000000|13890208.4100000000|918 TWINBROOKE DR|HOUSTON|TX|77088|0921960000146|2025-04-15 21:27:23.0000000|HIDDEN VALLEY||NWTU124|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW||3rd Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|There is an active/ongoing investigation with Investigator. Foll||House remodeling without a permit|There is an active/ongoing investigation with Investigator. Follow up is scheduled. 2500139947|2500139947|2018 GARDENIA DR HOUSTON 77018|29.8261|-95.4487|Routed|2025-04-15 16:27:17.0000000||SWM Escalation - 2500139947 - 2018 GARDENIA DR|SWM Escalation|3 Working Days|Apr 18 2025 9:37PM|NW|C|452J|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 21:30:19.0000000|3094368.2500000000|13865021.0000000000|2018 GARDENIA DR|HOUSTON||77018|0731000860020|2025-04-15 21:27:17.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created SWM Escalation 4/15/2025 4:30:19 PM||pls remove damaged recycling can/remove off her property|Solid Waste Management 2500139946|20521498-2500139946|6237 MEADOW LAKE LN HOUSTON TX 77057|29.7431|-95.4941|Service Completed|2025-04-15 16:27:07.0000000|Apr 16 2025 5:04PM|Water Leak - 20521498-2500139946 - 6237 MEADOW LAKE LN|Water Leak|10 Calendar Days|Apr 25 2025 9:27PM|SW|G|491S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 21:27:07.0000000|3080879.5000000000|13834391.0000000000|6237 MEADOW LAKE LN|HOUSTON|TX|77057|0820070000178|2025-04-15 21:27:07.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:03:07 PM - Case # 20521498 -2500139946: Dear Custome||valve that was install is leaking.|4/16/2025 5:03:07 PM - Case # 20521498 -2500139946: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139945|2500139945|12300 HODGES ST HOUSTON TX 77085|29.6287|-95.5042|Routed|2025-04-15 16:26:57.0000000||Dumpster Complaint - 2500139945 - 12300 HODGES ST|Dumpster Complaint|36 Calendar Days|May 21 2025 9:30PM|SW|K|570M|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-15 21:30:17.0000000|3078897.2500000000|13792715.0000000000|12300 HODGES ST|HOUSTON|TX|77085|1206630010001|2025-04-15 21:26:57.0000000|FONDREN GARDENS|Five Corners HCID #10B|SWTH108|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Pn#05001661 exp 2/29/25. Spoke with the owner the office on||12300 HODGES ST/DUMPSTER OVERFLOWINGTrash has gotten worse. This is now a health hazard. Please make contact with caller at xxx-xxx-xxxx|Solid Waste Management 2500139944|2500139944|2260 SWIFT BLVD HOUSTON TX 77030|29.7129|-95.4125|Routed|2025-04-15 16:26:53.0000000||Missed Yard Waste Pickup - 2500139944 - 2260 SWIFT BLVD|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 9:28PM|SW|C|532G|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-15 21:28:21.0000000|3107106.0000000000|13824206.0000000000|2260 SWIFT BLVD|HOUSTON|TX|77030|0640930090027|2025-04-15 21:26:53.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-03|TUESDAY-B|SE|S|3rd Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Yard Waste Pickup 4/15/2025 4:28:2||4 bundles of tree limbs greenbriar st (corner home)|Solid Waste Management 2500139943|12696818-2500139943|1824 SCHWEIKHARDT ST HOUSTON TX 77020|29.7783|-95.3227|Service Completed|2025-04-15 16:26:34.0000000|Apr 15 2025 4:45PM|Traffic Signal Maintenance - 12696818-2500139943 - 1824 SCHWEIKHARDT ST|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 9:31PM|NE|B|494G|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 21:31:39.0000000|3134821.1700000000|13848853.8000000000|1824 SCHWEIKHARDT ST|HOUSTON|TX|77020|1415210010002|2025-04-15 21:26:34.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE||1st Thursday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 43. Referred to CenterPoint (xxx-xxx-xxxx) ... ... Cl||Knocked Down|Resolution :43. Referred to CenterPoint (xxx-xxx-xxxx)Close Comments :Called CenterPoint and reported street light outage. Pole number 288833. spoke with Moses. 2500139942|20521501-2500139942|2207 WOODLAND SPRINGS ST HOUSTON TX 77077|29.7428|-95.581|Routed - Integrated|2025-04-15 16:25:56.0000000||Water Leak - 20521501-2500139942 - 2207 WOODLAND SPRINGS ST|Water Leak|10 Calendar Days|Apr 25 2025 9:31PM|SW|G|489T|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 21:31:43.0000000|3053311.2500000000|13833495.0000000000|2207 WOODLAND SPRINGS ST|HOUSTON|TX|77077|1111050000037|2025-04-15 21:25:56.0000000|BRIAR FOREST||NWMO102|MONDAY|NW|NWMO-A-10|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:46:59||NULL|Public Works 2500139941|12696814-2500139941|3623 BOSTIC ST HOUSTON TX 77093|29.8367|-95.3321|Service Completed|2025-04-15 16:25:55.0000000|Apr 18 2025 6:47AM|Traffic Signs - 12696814-2500139941 - 3623 BOSTIC ST|Traffic Signs|14 Working Days|May 5 2025 9:27PM|NE|H|454F|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 21:27:51.0000000|3131187.5000000000|13870002.0000000000|3623 BOSTIC ST|HOUSTON|TX|77093|0760270120213|2025-04-15 21:25:55.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU109|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||no parking sign was removed . Mrs. Henderson is requesting supervisor contact 8322887966|Resolution :07. Investigation / Inspection completedClose Comments :Previously completed 2500139940|12696819-2500139940|8121 LONG POINT RD HOUSTON TX 77055|29.8027|-95.4907|Service Completed|2025-04-15 16:25:43.0000000|Apr 16 2025 4:09PM|Pothole - 12696819-2500139940 - 8121 LONG POINT RD|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NW|A|451S|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 21:30:45.0000000|3081287.2800000000|13856096.0700000000|8121 LONG POINT RD|HOUSTON|TX|77055|0761080010028|2025-04-15 21:25:43.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE||4th Wednesday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||There is a pothole around water valve cover on Long Point left lane eastbound approximately after driveway at given address|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance repair completed 2500139939|2500139939|2505 MCGOWEN ST HOUSTON TX 77004|29.7378|-95.3607|Service Completed|2025-04-15 16:24:32.0000000|Apr 16 2025 10:27AM|Missed Garbage Pickup - 2500139939 - 2505 McGowen St|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:24PM|SE|D|493U|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:24:32.0000000|3123237.2500000000|13833759.0000000000|2505 MCGOWEN ST|HOUSTON|TX|77004|1502910010003|2025-04-15 21:24:32.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||Trash not picked up today - scheduled today.|Completed by Robert Lonzo. Notes: 2500139938|2500139938|7850 KIMBLE ST HOUSTON TX 77017|29.698|-95.2809|Routed|2025-04-15 16:24:21.0000000||Container Replacement - 2500139938 - 7850 KIMBLE ST|Container Replacement|10 Calendar Days|Apr 25 2025 9:30PM|SE|I|535K|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 21:30:50.0000000|3149010.2500000000|13820122.0000000000|7850 KIMBLE ST|HOUSTON|TX|77017|0751330030011|2025-04-15 21:24:21.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Container Replacement 4/15/2025 4:30:50 P||0436171852|Solid Waste Management 2500139937|2500139937|5734 SOUTHWIND ST HOUSTON TX 77033|29.6745|-95.3346|Service Completed|2025-04-15 16:23:38.0000000|Apr 16 2025 10:59AM|Heavy Trash Code Violation - 2500139937 - 5734 SOUTHWIND ST|Heavy Trash Code Violation|25 Working Days|May 20 2025 9:32PM|SE|D|534S|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 21:25:50.0000000|3132252.2500000000|13811024.0000000000|5734 SOUTHWIND ST|HOUSTON|TX|77033|0761540530011|2025-04-15 21:23:38.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Denise Hinojosa. Notes: Green tagged for 39-77 (d)||NULL|Completed by Denise Hinojosa. Notes: Green tagged for 39-77 (d) 39-77 (b) 39-65 39-3 2500139936|12696887-2500139936|105 KRESS ST HOUSTON 77020|29.7875|-95.3074|Routed - Integrated|2025-04-15 16:23:26.0000000||Traffic Markings - 12696887-2500139936 - KRESS ST WALLISVILLE RD|Traffic Markings|28 Calendar Days|May 14 2025 12:40PM|NE|H|494D|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-16 12:40:53.0000000|3139664.5000000000|13852286.0000000000|105 KRESS ST|HOUSTON||77020|0160290040023|2025-04-15 21:23:26.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|28 Calendar Days|Email|2025-04-20 11:15:04.1430000|Victor Berrones created Traffic Markings 4/16/2025 7:40:53 AM||+++ ADDRESS WARNING +++Entered Address: KRESS ST WALLISVILLE RDValidated Address: 105 KRESS ST - Address Id: 130884+++ ADDRESS WARNING +++black spray paint at the curbKress and wallisville|Public Works 2500139935|2500139935|3228 MILBURN ST HOUSTON TX 77021|29.7078|-95.3721|Routed|2025-04-15 16:23:03.0000000||Parking Violation - 2500139935 - 3228 MILBURN ST|Parking Violation|19 Calendar Days|May 4 2025 9:25PM|SE|D|533F|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 21:25:53.0000000|3119970.7500000000|13822766.0000000000|3228 MILBURN ST|HOUSTON|TX|77021|0611320480014|2025-04-15 21:23:03.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Parking Violation 4/15/2025 4:25:53 PM||on the driveway 20 feet from the street|Parking Management 2500139934|20521499-2500139934|2078 SHADOW ROCK DR HOUSTON TX 77339|30.0579|-95.2184|Service Completed|2025-04-15 16:22:04.0000000|Apr 17 2025 1:00PM|Water Leak - 20521499-2500139934 - 2078 SHADOW ROCK DR|Water Leak|10 Calendar Days|Apr 25 2025 9:27PM|GNEHSA|E|296Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 21:27:08.0000000|3164605.4800000000|13951562.8200000000|2078 SHADOW ROCK DR|HOUSTON|TX|77339|1067730000016|2025-04-15 21:22:04.0000000|KINGWOOD AREA||||NE|||NE|South Woodland Hills Village||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 12:59:46 PM - Case # 20521499 -2500139934: All investi||Water meter appears to be leaking as the box is slowly overflowing with water. It was inspected and repaired once before.|4/17/2025 12:59:46 PM - Case # 20521499 -2500139934: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139933|2500139933|3807 FLORINDA ST HOUSTON TX 77021|29.6967|-95.3623|Service Completed|2025-04-15 16:21:39.0000000|Apr 16 2025 11:27AM|Missed Garbage Pickup - 2500139933 - 3807 FLORINDA ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:22PM|SE|D|533L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:22:18.0000000|3123199.0000000000|13818803.0000000000|3807 FLORINDA ST|HOUSTON|TX|77021|0752380200009|2025-04-15 21:21:39.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||3807 florindano issue reported|Completed by Robert Lonzo. Notes: 2500139932|2500139932|3313 HADLEY ST HOUSTON TX 77004|29.7359|-95.3512|Routed|2025-04-15 16:21:37.0000000||New Resident Container - 2500139932 - 3313 HADLEY ST|New Resident Container|12 Calendar Days|Apr 27 2025 9:23PM|SE|D|493Z|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 21:23:11.0000000|3126281.7500000000|13833185.0000000000|3313 HADLEY ST|HOUSTON|TX|77004|0513120000011|2025-04-15 21:21:37.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created New Resident Container 4/15/2025 4:23:11||for unit b|Solid Waste Management 2500139931|12696813-2500139931|1022 WESTHEIMER RD HOUSTON TX 77006|29.7448|-95.3924|Service Completed|2025-04-15 16:21:36.0000000|Apr 16 2025 3:55PM|Traffic Signal Maintenance - 12696813-2500139931 - Westheimer Rd|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 9:21PM|SW|C|493S|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 21:21:36.0000000|3113122.0000000000|13836001.0000000000|1022 WESTHEIMER RD|HOUSTON|TX|77006|1304930010001|2025-04-15 21:21:36.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS Warning +++Entered Address: Westheimer RdValidated Address: 1022 WESTHEIMER RD - Address Id: 30092+++ ADDRESS Warning +++Green light is outGreen light is out|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500139930|20521497-2500139930|3337 PARKWOOD DR HOUSTON TX 77021|29.7083|-95.3681|Service Completed|2025-04-15 16:21:29.0000000|Apr 16 2025 11:02AM|Water Leak - 20521497-2500139930 - 3337 PARKWOOD DR|Water Leak|10 Calendar Days|Apr 25 2025 9:22PM|SE|D|533G|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 21:22:19.0000000|3121215.7500000000|13822961.0000000000|3337 PARKWOOD DR|HOUSTON|TX|77021|0611340520018|2025-04-15 21:21:29.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:02:23 AM - Case # 20521497 -2500139930: An investig||3337 Parkwood Dr|4/16/2025 11:02:23 AM - Case # 20521497 -2500139930: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139929|2500139929||29.7584|-95.3698|Service Completed|2025-04-15 16:21:18.0000000|Apr 18 2025 2:10PM|MYR PR - 2500139929|MYR PR|14 Calendar Days|Apr 29 2025 9:21PM||||Mayor Office|Mayor Mail|MYR PR|1|Resolved|2025-04-15 21:21:38.0000000|0|0|||||none|2025-04-15 21:21:18.0000000||||||||||||PR Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||concerns regarding how the City of Houston's online registration process might have some flaws particularly when signing up for LHWP|Mayor Office 2500139927|2500139927|4729 PEASE ST HOUSTON TX 77023|29.7337|-95.331|Service Completed|2025-04-15 16:21:00.0000000|Apr 16 2025 9:54AM|Missed Garbage Pickup - 2500139927 - 4729 PEASE ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:26PM|NE|I|494X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:26:02.0000000|3132720.5900000000|13832584.0900000000|4729 PEASE ST|HOUSTON|TX|77023|0640310000008|2025-04-15 21:21:00.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE||1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||I took my garbage Cans and placed it on the curb as usual and the garbage was not picked up. Everyone on my street had their trash picked up except mine.|Completed by Robert Lonzo. Notes: 2500139926|2500139926|1210 W 17TH ST HOUSTON TX 77008|29.8002|-95.4208|Routed|2025-04-15 16:20:39.0000000||New Move In Service - 2500139926 - 1210 W 17TH ST|New Move In Service|11 Calendar Days|Apr 26 2025 9:25PM|NW|C|452Y|Solid Waste Management|Collections|New Move In Service|0|Active|2025-04-15 21:25:41.0000000|3103491.8000000000|13855875.3100000000|1210 W 17TH ST|HOUSTON|TX|77008|1473160010003|2025-04-15 21:20:39.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW||3rd Wednesday|NE|SWM Collections|FULL|11 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created New Move In Service 4/15/2025 4:25:41 PM||Need trash and recycling bins for new home|Solid Waste Management 2500139924|2500139924|3301 OZARK ST HOUSTON TX 77021|29.7068|-95.3721|No Violation Found|2025-04-15 16:19:46.0000000|Apr 16 2025 12:22PM|Parking Violation - 2500139924 - 3301 OZARK ST|Parking Violation|19 Calendar Days|May 4 2025 9:21PM|SE|D|533F|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 21:21:59.0000000|3119967.5000000000|13822376.0000000000|3301 OZARK ST|HOUSTON|TX|77021|0332370270016|2025-04-15 21:19:46.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No Plymouth is parked at this location||flat tires no registration on it|No Plymouth is parked at this location 2500139923|20521494-2500139923|4819 MANDELL ST HOUSTON TX 77006|29.7298|-95.3992|Service Completed|2025-04-15 16:19:23.0000000|Apr 16 2025 3:34PM|Sewer Wastewater - 20521494-2500139923 - 4819 MANDELL ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 9:19PM|SW|C|492Z|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 21:19:23.0000000|3111117.0000000000|13830507.0000000000|4819 MANDELL ST|HOUSTON|TX|77006|0441830000090|2025-04-15 21:19:23.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:33:57 PM - Case # 20521494 -2500139923: All investig||Mr. Jose Nunez at 4819 Mandel has concerns with sewer repair line|4/16/2025 3:33:57 PM - Case # 20521494 -2500139923: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139922|2500139922|8814 KENNARD DR HOUSTON TX 77074|29.6809|-95.5326|Routed|2025-04-15 16:19:22.0000000||Missed Garbage Pickup - 2500139922 - 8814 KENNARD DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:26PM|SW|J|530P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 21:26:50.0000000|3069332.0000000000|13811431.0000000000|8814 KENNARD DR|HOUSTON|TX|77074|0872470000020|2025-04-15 21:19:22.0000000|BRAEBURN||SWTU110|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/15/2025 4:26:50||trash bin was missed last week as well as today|Solid Waste Management 2500139921|2500139921|7222 EDGEMOOR DR HOUSTON TX 77074|29.7026|-95.5128|Service Completed|2025-04-15 16:19:06.0000000|Apr 16 2025 4:53PM|Missed Garbage Pickup - 2500139921 - 7222 EDGEMOOR DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:20PM|SW|J|530G|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:20:25.0000000|3075364.2500000000|13819523.0000000000|7222 EDGEMOOR DR|HOUSTON|TX|77074|0882200000013|2025-04-15 21:19:06.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||7222 edgemore house|Driver Robinson working on route on 4/16/25 2500139920|20521495-2500139920|8570 WESTHEIMER RD HOUSTON TX 77063|29.7381|-95.5148|Routed - Integrated|2025-04-15 16:19:05.0000000||Water Leak - 20521495-2500139920 - 8570 WESTHEIMER RD|Water Leak|10 Calendar Days|Apr 25 2025 9:19PM|SW|G|490U|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 21:19:05.0000000|3074352.5000000000|13832388.0000000000|8570 WESTHEIMER RD|HOUSTON|TX|77063|1179270010002|2025-04-15 21:19:05.0000000|MID WEST||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 12:00:51||PER BRANDON LEE IS REQUESTING FOR WORK ORDER TO REPAIR WATER MAIN ADDRESS 8570 WESTHEIMER C/S LAZY HOLLOW ALSO NEED TEXAS ONE EMERGENCY|Public Works 2500139919|2500139919|8614 GLENLEA ST HOUSTON TX 77061|29.6677|-95.2642|Routed|2025-04-15 16:18:48.0000000||Recycling Cart Replace - 2500139919 - 8614 GLENLEA ST|Recycling Cart Replace|14 Calendar Days|Apr 29 2025 9:21PM|SE|I|535Y|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-15 21:21:46.0000000|3154679.0000000000|13809250.0000000000|8614 GLENLEA ST|HOUSTON|TX|77061|0900730000004|2025-04-15 21:18:48.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU102|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Recycling Cart Replace 4/15/2025||No longer want the can|Solid Waste Management 2500139918|2500139918|1310 BEAVER BEND RD HOUSTON TX 77088|29.8942|-95.4239|Service Completed|2025-04-15 16:18:40.0000000|Apr 17 2025 11:26AM|Building Code Violation - 2500139918 - 1310 BEAVER BEND RD|Building Code Violation|7 Calendar Days|Apr 22 2025 9:23PM|NW|B|412L|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 21:23:41.0000000|3101460.5100000000|13890016.9600000000|1310 BEAVER BEND RD|HOUSTON|TX|77088|0972710000566|2025-04-15 21:18:40.0000000|HIDDEN VALLEY||NWTU124|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW||3rd Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Inspector site visit I31 and I37 on site visit for construction||Electrical plumbing and roofing modifications without permit. Description of modifications in listing: https://www.har.com/s/mGyFmCCGwqUP|Inspector site visit I31 and I37 on site visit for construction without a permit we met with the homeowner Abel Gomez. Upon arrival. We conducted a walkthrough of the home and observed that plumbing structural and electrical work had been done all of 2500139917|2500139917|15926 KENBROOK DR HOUSTON 77489|29.594|-95.4944|Routed|2025-04-15 16:18:10.0000000||SWM Escalation - 2500139917 - 15926 KENBROOK DR|SWM Escalation|3 Working Days|Apr 18 2025 9:26PM|SW|K|571W|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 21:19:02.0000000|3082408.7500000000|13780232.0000000000|15926 KENBROOK DR|HOUSTON||77489|2150040033400907|2025-04-15 21:18:10.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created SWM Escalation 4/15/2025 4:19:02 PM||Container Repair - 2500124086 - 15926 KENBROOK DR|Solid Waste Management 2500139916|2500139916|952 ALEXANDER ST HOUSTON TX 77008|29.7885|-95.4076|Routed|2025-04-15 16:18:04.0000000||Parking Violation - 2500139916 - 952 ALEXANDER ST|Parking Violation|19 Calendar Days|May 4 2025 9:23PM|NW|C|492D|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 21:23:04.0000000|3107787.9900000000|13851757.6000000000|952 ALEXANDER ST|HOUSTON|TX|77008|0600850110001|2025-04-15 21:18:04.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 4:23:04 PM||Unregistered car hasn't moved in months|Parking Management 2500139915|2500139915|6730 TIERWESTER ST HOUSTON TX 77021|29.697|-95.3667|Service Completed|2025-04-15 16:17:56.0000000|Apr 16 2025 11:30AM|Missed Garbage Pickup - 2500139915 - 6730 TIERWESTER ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:18PM|SE|D|533L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:18:52.0000000|3121797.2500000000|13818874.0000000000|6730 TIERWESTER ST|HOUSTON|TX|77021|0770900080008|2025-04-15 21:17:56.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||NULL|Completed by John Richardson. Notes: 2500139914|2500139914|634 SPELL ST HOUSTON 77022|29.836|-95.3894|Routed|2025-04-15 16:17:50.0000000||SWM Escalation - 2500139914 - 634 SPELL ST|SWM Escalation|3 Working Days|Apr 18 2025 9:25PM|NW|H|453E|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 21:18:16.0000000|3113034.5000000000|13869169.0000000000|634 SPELL ST|HOUSTON||77022|0841260000022|2025-04-15 21:17:50.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/15/2025 4:18:16 PM||634 Spell St Houston TX 77022citizen is requesting for a replacemet|Solid Waste Management 2500139913|2500139913|7041 NAVIGATION BLVD HOUSTON 77011|29.7435|-95.2971|Service Completed|2025-04-15 16:16:48.0000000|Apr 17 2025 11:34AM|SWM Escalation - 2500139913 - 7041 NAVIGATION BLVD|SWM Escalation|3 Working Days|Apr 18 2025 9:25PM|NE|I|495S|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-15 21:18:44.0000000|3143362.0000000000|13836467.0000000000|7041 NAVIGATION BLVD|HOUSTON||77011|0250880000005|2025-04-15 21:16:48.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||Caller states 6 containers have fallen in to the truck driver told caller he reported already Will need 6 containers delivered|Completed by Vincent Allen. Notes: 2500139912|2500139912|6719 W MONTGOMERY RD HOUSTON TX 77091|29.8575|-95.4221|Service Completed|2025-04-15 16:16:12.0000000|Apr 15 2025 4:39PM|MAO General - 2500139912 - 6719 W MONTGOMERY RD|MAO General|14 Working Days|May 5 2025 9:31PM|NW|B|412Y|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-15 21:31:34.0000000|3102427.5000000000|13876674.0000000000|6719 W MONTGOMERY RD|HOUSTON|TX|77091|0162780030002|2025-04-15 21:16:12.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||Provided contact information for civic club president of Willow Run North Plaza|Neighborhoods 2500139911|2500139911|208 DETERING ST HOUSTON TX 77007|29.7646|-95.4158|Routed|2025-04-15 16:15:42.0000000||Missed Recycling Pickup - 2500139911 - 208 DETERING ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 9:17PM|NW|C|492L|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 21:17:11.0000000|3105474.2500000000|13842980.0000000000|208 DETERING ST|HOUSTON|TX|77007|1248960010003|2025-04-15 21:15:42.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Missed Recycling Pickup 4/15/2025 4:17||NULL|Solid Waste Management 2500139910|2500139910||29.7584|-95.3698|Routed|2025-04-15 16:14:36.0000000||MYR HPD - 2500139910|MYR HPD|14 Calendar Days|Apr 29 2025 9:15PM||||Mayor Office|Mayor Mail|MYR HPD|0|Active|2025-04-15 21:15:24.0000000|0|0|||||none|2025-04-15 21:14:36.0000000||||||||||||HPD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR HPD 4/15/2025 4:15:24 PM||citizen has been trying to report abandoned purse with contents found near his office|Mayor Office 2500139909|2500139909|5101 KELLEY ST HOUSTON TX 77026|29.8139|-95.3198|Routed|2025-04-15 16:13:51.0000000||Container Repair - 2500139909 - 5101 KELLEY ST|Container Repair|10 Calendar Days|Apr 25 2025 9:14PM|NE|B|454Q|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 21:14:41.0000000|3135345.0000000000|13861852.0000000000|5101 KELLEY ST|HOUSTON|TX|77026|0651290680631|2025-04-15 21:13:51.0000000|TRINITY / HOUSTON GARDENS||NETH111|THURSDAY|NE|NWTH-A-06|THURSDAY-A|NW|S|2nd Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Repair 4/15/2025 4:14:41 PM||wheel broken|Solid Waste Management 2500139908|20521492-2500139908|6115 KASHMERE ST HOUSTON TX 77026|29.8153|-95.3246|Routed - Integrated|2025-04-15 16:13:06.0000000||Water Leak - 20521492-2500139908 - 6115 Kashmere St|Water Leak|10 Calendar Days|Apr 25 2025 9:13PM|NE|B|454P|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 21:13:06.0000000|3133815.5000000000|13862313.0000000000|6115 KASHMERE ST|HOUSTON|TX|77026|0651280520277|2025-04-15 21:13:06.0000000|TRINITY / HOUSTON GARDENS||NETH111|THURSDAY|NE|NWTH-A-06|THURSDAY-A|NW|S|2nd Friday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:16:45||Green water in the ditch at the corner of Caplin St and Kashmere St.This water has been building for weeks. I'm unsure where it's coming from.|Public Works 2500139907|20521493-2500139907|6602 LAKEMONT DR HOUSTON TX 77050|29.9049|-95.2909|Service Completed|2025-04-15 16:12:52.0000000|Apr 16 2025 7:22AM|Water Leak - 20521493-2500139907 - LAKEMONT DR|Water Leak|10 Calendar Days|Apr 25 2025 9:16PM|NE|B|415E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 21:16:09.0000000|3143440.0000000000|13895088.0000000000|6602 LAKEMONT DR|HOUSTON|TX|77050|1140770040001|2025-04-15 21:12:52.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 7:21:06 AM - Case # 20521493 -2500139907: All investig||+++ ADDRESS WARNING +++Entered Address: LAKEMONT DRValidated Address: 6602 LAKEMONT DR - Address Id: 479666+++ ADDRESS WARNING +++Caller is stating that there is a water leak on the side of her house|4/16/2025 7:21:06 AM - Case # 20521493 -2500139907: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139906|2500139906|6333 LEADER ST HOUSTON TX 77074|29.7042|-95.4949|Routed|2025-04-15 16:12:32.0000000||Missed Garbage Pickup - 2500139906 - 6333 LEADER ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:17PM|SW|J|531E|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 21:17:36.0000000|3081028.4800000000|13820266.7500000000|6333 LEADER ST|HOUSTON|TX|77074|0833820000012|2025-04-15 21:12:32.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW||2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/15/2025 4:17:36 PM||We had our garbage missed pickup due to the truck stopped to pick up and as picking up garbage can turned therefore the truck was not able pickup instead of correcting this matter the truck drove away we need our garbage pickup asp due to extreamly full|Solid Waste Management 2500139905|2500139905|8822 HARRELL ST HOUSTON TX 77093|29.8409|-95.3444|Routed|2025-04-15 16:12:26.0000000||Container Repair - 2500139905 - 8822 HARRELL ST|Container Repair|10 Calendar Days|Apr 25 2025 9:12PM|NE|H|454E|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 21:12:32.0000000|3127249.7500000000|13871409.0000000000|8822 HARRELL ST|HOUSTON|TX|77093|0642120000111|2025-04-15 21:12:26.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO103|MONDAY|NE|NEMO-B-04|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Container Repair 4/15/2025 4:12:32 PM||wheel and lid is missing|Solid Waste Management 2500139904|20521496-2500139904|10907 LAKESIDE FOREST LN HOUSTON TX 77042|29.7591|-95.5706|Service Completed|2025-04-15 16:12:11.0000000|Apr 15 2025 6:24PM|Sewer Wastewater - 20521496-2500139904 - 10907 LAKESIDE FOREST LN|Sewer Wastewater|1 Calendar Day|Apr 16 2025 9:17PM|NW|G|489L|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 21:17:15.0000000|3056422.5500000000|13839510.6600000000|10907 LAKESIDE FOREST LN|HOUSTON|TX|77042|1080250000022|2025-04-15 21:12:11.0000000|BRIAR FOREST||||NW|||NW|Lakeside Island Maintenance Association||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/15/2025 6:23:04 PM - Case # 20521496 -2500139904: Investigatio||Sink hole near manhole cover on southside of street by brick portion of the street at 10907 Lakeside Forest Ln. Make customer contact: xxx-xxx-xxxx|4/15/2025 6:23:04 PM - Case # 20521496 -2500139904: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500139902|2500139902|7214 HEDGEWOOD ST HOUSTON TX 77016|29.881|-95.2825|Service Completed|2025-04-15 16:10:54.0000000|Apr 18 2025 10:44AM|Recycling Cart Replace - 2500139902 - 7214 HEDGEWOOD ST|Recycling Cart Replace|14 Calendar Days|Apr 29 2025 9:15PM|NE|B|415P|Solid Waste Management|Recycling|Recycling Cart Replace|1|Resolved|2025-04-15 21:15:33.0000000|3146385.0000000000|13886602.0000000000|7214 HEDGEWOOD ST|HOUSTON|TX|77016|1064750000274|2025-04-15 21:10:54.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-07|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Jason Branch. Notes: Replaced Cart||NULL|Completed by Jason Branch. Notes: Replaced Cart 2500139901|2500139901|13411 MIRACLE LN HOUSTON 77085|29.6298|-95.4745|Routed|2025-04-15 16:10:33.0000000||SWM Escalation - 2500139901 - 13411 MIRACLE LN|SWM Escalation|3 Working Days|Apr 18 2025 9:18PM|SW|K|571K|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 21:11:42.0000000|3088322.5000000000|13793411.0000000000|13411 MIRACLE LN|HOUSTON||77085|1215760040024|2025-04-15 21:10:33.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created SWM Escalation 4/15/2025 4:11:42 PM||43279230202|Solid Waste Management 2500139900|2500139900|4921 WALKER ST HOUSTON TX 77023|29.7393|-95.3254|Service Completed|2025-04-15 16:10:32.0000000|Apr 16 2025 9:35AM|Missed Garbage Pickup - 2500139900 - 4921 WALKER ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:11PM|NE|I|494T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 21:11:30.0000000|3134414.5000000000|13834664.0000000000|4921 WALKER ST|HOUSTON|TX|77023|0380720000010|2025-04-15 21:10:32.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||its on edgewood|Completed by Robert Lonzo. Notes: 2500139899|2500139899|1004 REID ST HOUSTON TX 77022|29.8146|-95.3582|Routed|2025-04-15 16:10:24.0000000||Container Replacement - 2500139899 - 1004 REID ST|Container Replacement|10 Calendar Days|Apr 25 2025 9:12PM|NE|H|453R|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 21:12:01.0000000|3123167.7500000000|13861706.0000000000|1004 REID ST|HOUSTON|TX|77022|0630810030036|2025-04-15 21:10:24.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Container Replacement 4/15/2025 4:12:0||321907902472/ CRUSHED 1004 reid|Solid Waste Management 2500139898|2500139898|2903 KING ST HOUSTON TX 77026|29.8183|-95.3418|Routed|2025-04-15 16:09:04.0000000||Trash Dumping or Illegal Dumpsite - 2500139898 - 2903 KING ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 9:14PM|NE|H|454N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 21:14:18.0000000|3128334.7500000000|13863208.0000000000|2903 KING ST|HOUSTON|TX|77026|0660560010131|2025-04-15 21:09:04.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO101|MONDAY|NE|NEMO-B-07|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Trash Dumping or Illegal Dumpsite 4/15/||Was not picked up on 4/11/25. It is on the vacant easement behind this addressTrash Dumping or Illegal Dumpsite - 2500126300 - 2903 KING ST|Solid Waste Management 2500139897|2500139897|4214 ALIEF VILLAGE DR HOUSTON TX 77072|29.713|-95.5865|Routed|2025-04-15 16:08:16.0000000||Container Repair - 2500139897 - 4214 ALIEF VILLAGE DR|Container Repair|10 Calendar Days|Apr 25 2025 9:08PM|SW|F|529A|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 21:08:58.0000000|3051875.2500000000|13822619.0000000000|4214 ALIEF VILLAGE DR|HOUSTON|TX|77072|1144630010017|2025-04-15 21:08:16.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Container Repair 4/15/2025 4:08:58 PM||NULL|Solid Waste Management 2500139896|2500139896|3730 MERRICK ST HOUSTON TX 77025|29.6972|-95.4358|Routed|2025-04-15 16:07:24.0000000||Missed Garbage Pickup - 2500139896 - 3730 MERRICK ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:09PM|SW|C|532J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 21:09:17.0000000|3099861.7500000000|13818294.0000000000|3730 MERRICK ST|HOUSTON|TX|77025|0720070270021|2025-04-15 21:07:24.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Missed Garbage Pickup 4/15/2025 4:09:17||missed garbage pick up citizen states she is apart of the physically challenged program and was missed|Solid Waste Management 2500139895|2500139895|11039 LANDSBURY CT HOUSTON TX 77099|29.6584|-95.5743|Routed|2025-04-15 16:07:20.0000000||Missed Garbage Pickup - 2500139895 - 11039 LANDSBURY CT|Missed Garbage Pickup|4 Working Days|Apr 21 2025 9:08PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 21:08:24.0000000|3056319.2500000000|13802853.0000000000|11039 LANDSBURY CT|HOUSTON|TX|77099|1126790000054|2025-04-15 21:07:20.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Garbage Pickup 4/15/2025 4:08:24||NULL|Solid Waste Management 2500139894|12696810-2500139894|3834 JULIUS LN HOUSTON TX 77021|29.7062|-95.3558|Service Completed|2025-04-15 16:07:15.0000000|Apr 17 2025 1:55PM|Traffic Signs - 12696810-2500139894 - KUHLMAN ST FERNWOOD DR|Traffic Signs|14 Working Days|May 5 2025 9:08PM|SE|D|533H|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 21:08:31.0000000|3125078.5000000000|13822307.0000000000|3834 JULIUS LN|HOUSTON|TX|77021|0410070080050|2025-04-15 21:07:15.0000000|MACGREGOR|Greater Southeast MD|SETU111|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: KUHLMAN ST FERNWOOD DRValidated Address: 3834 JULIUS LN - Address Id: 131896+++ ADDRESS WARNING +++|Resolution :07. Investigation / Inspection completedClose Comments :Completed 2500139893|2500139893|3204 POLK ST HOUSTON 77003|29.743|-95.3477|Routed|2025-04-15 16:06:57.0000000||MYR Correspondence - 2500139893 - 3204 POLK ST|MYR Correspondence|7 Calendar Days|Apr 22 2025 9:08PM|SE|I|494S|Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 21:08:16.0000000|3127318.7500000000|13835803.0000000000|3204 POLK ST|HOUSTON||77003|0022560000008|2025-04-15 21:06:57.0000000|GREATER EASTWOOD|East Downtown MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|MYR Correspondence|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 4:08:||citizen opposed to the closure of Polk Street|Mayor Office 2500139892|12696811-2500139892|10529 BEINHORN RD HUNTERS CREEK TX|29.7775|-95.4946|Service Completed|2025-04-15 16:06:34.0000000|Apr 18 2025 2:57PM|Flashing School Beacon - 12696811-2500139892 - 10500 BEINHORN RD|Flashing School Beacon|1 Calendar Day|Apr 16 2025 9:10PM|||491E|Public Works|Transportation Drainage Operations|Flashing School Beacon|1|Resolved|2025-04-15 21:10:03.0000000|3080408.2500000000|13846830.0000000000|10529 BEINHORN RD|HUNTERS CREEK|TX||0824070000001|2025-04-15 21:06:34.0000000||||||||||||||1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... School b||+++ ADDRESS WARNING +++Entered Address: 10500 BEINHORN RDValidated Address: 10529 BEINHORN RD - Address Id: 162722+++ ADDRESS WARNING +++10500 Beihorn|Resolution :38. Task CompletedClose Comments :School beacon repaired. Beacon station operational. 2500139891|12696808-2500139891|105 KRESS ST HOUSTON TX 77020|29.7875|-95.3074|Service Completed|2025-04-15 16:05:54.0000000|Apr 15 2025 4:29PM|Bridge and Barricade - 12696808-2500139891 - KRESS ST WALLISVILLE RD|Bridge and Barricade|27 Calendar Days|May 12 2025 9:06PM|NE|H|494D|Public Works|Transportation Drainage Operations|Bridge and Barricade|1|Resolved|2025-04-15 21:06:53.0000000|3139664.5000000000|13852286.0000000000|105 KRESS ST|HOUSTON|TX|77020|0160290040023|2025-04-15 21:05:54.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|27 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 64. Referred for further investigation ... ... Close||+++ ADDRESS WARNING +++Entered Address: KRESS ST WALLISVILLE RDValidated Address: 105 KRESS ST - Address Id: 130884+++ ADDRESS WARNING +++black spray paint at the curbKress and wallisville|Resolution :64. Referred for further investigationClose Comments :Created service request number 2500139936 for further investigation 2500139890|20521490-2500139890|2605 N CALUMET ST HOUSTON TX 77004|29.7179|-95.3733|Service Completed|2025-04-15 16:05:48.0000000|Apr 16 2025 10:24AM|Water Main Valve - 20521490-2500139890 - 2605 N CALUMET ST|Water Main Valve|5 Calendar Days|Apr 20 2025 9:07PM|SE|D|533B|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 21:07:01.0000000|3119458.2500000000|13826424.0000000000|2605 N CALUMET ST|HOUSTON|TX|77004|1247840010001|2025-04-15 21:05:48.0000000|MACGREGOR|Greater Southeast MD|||SE|||SW|||SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:22:55 AM - Case # 20521490 -2500139890: Investigati||please make contact per request/ he would like to meet|4/16/2025 10:22:55 AM - Case # 20521490 -2500139890: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500139889|307130-2500139889|643 FALLOON LN HOUSTON TX 77013|29.7765|-95.2323|Routed - Integrated|2025-04-15 16:05:44.0000000||Nuisance On Property - 307130-2500139889 - 643 FALLOON LN|Nuisance On Property|180 Working Days|Jan 5 2026 10:09PM|NE|I|496F|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 21:09:27.0000000|3163515.2500000000|13849141.0000000000|643 FALLOON LN|HOUSTON|TX|77013|0993600000011|2025-04-15 21:05:44.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Nuisance On Property 4/15/2025 4:09:27||643 Falloon Ln/very high weeds|Neighborhoods 2500139888|2500139888|5719 CLINTON DR HOUSTON TX 77020|29.7623|-95.309|Insufficient Information to Investigate|2025-04-15 16:05:42.0000000|Apr 16 2025 8:41AM|Health Code - 2500139888 - 5719 CLINTON DR|Health Code|55 Calendar Days|Jun 9 2025 9:12PM|NE|H|494M|Health|Environmental Health|Health Code|1|Resolved|2025-04-15 21:12:08.0000000|3139368.7500000000|13843189.0000000000|5719 CLINTON DR|HOUSTON|TX|77020|0402620010033|2025-04-15 21:05:42.0000000|DENVER HARBOR / PORT HOUSTON||||NE|||NE|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Health||This company is transporting hazardous waste from 5719 Clinton to 711 York st or 801 York street without a permit. The citizen know it's hazardous because she use to work there and she use to have to put of hazmat gear. When the City come out and do inspec|Health 2500139886|12696812-2500139886|11000 GREENS CROSSING BLVD HOUSTON TX 77067|29.9401|-95.4248|Service Completed|2025-04-15 16:05:13.0000000|Apr 16 2025 6:35AM|Traffic Signal Maintenance - 12696812-2500139886 - 11000 GREENS CROSSING BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 9:10PM|NW|B|372U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 21:10:14.0000000|3100761.2600000000|13906751.0300000000|11000 GREENS CROSSING BLVD|HOUSTON|TX|77067|1286270010001|2025-04-15 21:05:13.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... signals||Flashing Red|Resolution :38. Task CompletedClose Comments :signals cycling normal 2500139885|2500139885|6702 HELMERS ST HOUSTON TX 77022|29.819|-95.3653|Service Completed|2025-04-15 16:05:07.0000000|Apr 18 2025 12:20PM|Missed Heavy Trash Pickup - 2500139885 - 6702 HELMERS ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 9:14PM|NE|H|453Q|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-15 21:07:59.0000000|3120875.0000000000|13863251.0000000000|6702 HELMERS ST|HOUSTON|TX|77022|0570760870002|2025-04-15 21:05:07.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes:||6702 HELMERS ST/ city is 3 days behind on heavy trash pick up working on 2nd week of april. Citizen was told they would receive a ticket by the HOA since it was still out citizen advised that they put out the day before their scheduled pick up which was 4|Completed by Donald Brown. Notes: 2500139884|2500139884|5723 GATEWOOD ST HOUSTON 77053|29.6045|-95.4698|Routed|2025-04-15 16:04:55.0000000||SWM Escalation - 2500139884 - 5723 GATEWOOD ST|SWM Escalation|3 Working Days|Apr 18 2025 9:12PM|SW|K|571U|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 21:05:13.0000000|3090108.2500000000|13784248.0000000000|5723 GATEWOOD ST|HOUSTON||77053|0811990000011|2025-04-15 21:04:55.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR111|FRIDAY|SW|SWFR-A-09|FRIDAY-A|SW|S|4th Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/15/2025 4:05:13 PM||5723 Gatewood: container wheel issue. please assist as soon as possible thank you 4428-7940-1051|Solid Waste Management 2500139883|20521491-2500139883|4217 TIDWELL RD HOUSTON TX 77093|29.849|-95.3272|Service Completed|2025-04-15 16:04:35.0000000|Apr 16 2025 9:27AM|Sewer Wastewater - 20521491-2500139883 - 4217 TIDWELL RD|Sewer Wastewater|1 Calendar Day|Apr 16 2025 9:07PM|NE|H|454B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 21:07:51.0000000|3132617.5000000000|13874516.0000000000|4217 TIDWELL RD|HOUSTON|TX|77093|1235460010001|2025-04-15 21:04:35.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU108|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:26:19 AM - Case # 20521491 -2500139883: All investig||sewer line needs to be cleaned out. Manhole is in the strip parking hole and has a bad odor|4/16/2025 9:26:19 AM - Case # 20521491 -2500139883: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139882|2500139882|6211 BENDING OAKS ST HOUSTON TX 77050|29.9026|-95.2974|Routed|2025-04-15 16:04:34.0000000||MYR PW - 2500139882 - 6211 BENDING OAKS ST|MYR PW|14 Calendar Days|Apr 29 2025 9:05PM|NE|B|415E|Mayor Office|Mayor Mail|MYR PW|0|Active|2025-04-15 21:05:02.0000000|3141412.0000000000|13894317.0000000000|6211 BENDING OAKS ST|HOUSTON|TX|77050|0941330000021|2025-04-15 21:04:34.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|PW Mayor Mail|FULL|14 Calendar Days|Letter|2025-04-20 11:15:04.1430000|none||ACCOUNT# 43275396301 resident seeking a review of his account as he believes he has been overcharged on his water bills. 01037491-BA-0.625|Mayor Office 2500139881|2500139881|1726 CREEK DR HOUSTON TX 77055|29.8024|-95.5037|Routed|2025-04-15 16:04:19.0000000||Recycling Participation NEW - 2500139881 - 1726 CREEK DR|Recycling Participation NEW|24 Calendar Days|May 9 2025 9:05PM|NW|A|450V|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 21:05:08.0000000|3077182.0000000000|13855872.0000000000|1726 CREEK DR|HOUSTON|TX|77055|0780590010003|2025-04-15 21:04:19.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Recycling Participation NEW 4/15/2025 4:0||NULL|Solid Waste Management 2500139880|221218-2500139880|1300 VICTOR ST HOUSTON TX 77019|29.7542|-95.3814|Routed - Integrated|2025-04-15 16:02:34.0000000||Tree Trim - 221218-2500139880 - 1514 wilson street|Tree Trim|75 Calendar Days|Jun 29 2025 9:04PM|NW|C|493P|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 21:04:29.0000000|3116781.5000000000|13839542.0000000000|1300 VICTOR ST|HOUSTON|TX|77019|0050180000019|2025-04-15 21:02:34.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Tree Trim 4/15/2025 4:04:29 PM||+++ ADDRESS WARNING +++Entered Address: 1514 wilson streetValidated Address: 1300 VICTOR ST - Address Id: 1847168+++ ADDRESS WARNING +++trees need trimming covering security camera|Parks and Recreation 2500139879|2500139879|6201 WASHINGTON AVE HOUSTON TX 77007|29.7721|-95.4247|Service Completed|2025-04-15 16:02:29.0000000|Apr 15 2025 4:43PM|Building Code Violation - 2500139879 - SCHULER ST WESTCOTT ST|Building Code Violation|7 Calendar Days|Apr 22 2025 9:04PM|NW|C|492F|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 21:04:04.0000000|3102584.0000000000|13845728.0000000000|6201 WASHINGTON AVE|HOUSTON|TX|77007|1293990010001|2025-04-15 21:02:29.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Road construction is not a building code violation||+++ ADDRESS WARNING +++Entered Address: SCHULER ST WESTCOTT STValidated Address: 6201 WASHINGTON AVE - Address Id: 32913+++ ADDRESS WARNING +++road construction ongoing from Metro blocking citizen ability to access her home. Citizen lives on Schuler St.|Road construction is not a building code violation 2500139878|20521489-2500139878|5310 BRADY ST HOUSTON TX 77011|29.7449|-95.3209|Routed - Integrated|2025-04-15 16:02:15.0000000||Water Service - 20521489-2500139878 - 5310 BRADY ST|Water Service|2 Calendar Days|Apr 17 2025 9:03PM|NE|H|494U|Public Works|Houston Water|Water Service|0|Active|2025-04-15 21:03:21.0000000|3135773.0000000000|13836759.0000000000|5310 BRADY ST|HOUSTON|TX|77011|0221970000006|2025-04-15 21:02:15.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 02:22:44||5310 brady leak 3 quarter inch copper line exposed leaking into ditch steady flow has filled drainage ditch|Public Works 2500139877|12696809-2500139877|9222 ST LO RD HOUSTON TX 77033|29.6492|-95.3418|Routed - Integrated|2025-04-15 16:01:49.0000000||Street Hazard - 12696809-2500139877 - 9222 ST LO RD|Street Hazard|10 Calendar Days|Apr 25 2025 9:06PM|SE|D|574E|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 21:06:01.0000000|3130246.0000000000|13801768.0000000000|9222 ST LO RD|HOUSTON|TX|77033|0862160000013|2025-04-15 21:01:49.0000000|SOUTH PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 11:13:41||citizen states in bayuoe behind her house there is a lot of overgrown grass and weeds that she would like to clean up her self if given the permission 8326835291|Public Works 2500139876|2500139876|9318 HARDY RD HOUSTON TX 77093|29.8461|-95.3579|Service Completed|2025-04-15 15:59:51.0000000|Apr 16 2025 8:49AM|Nuisance on Commercial Property - 2500139876 - 9318 HARDY RD|Nuisance on Commercial Property|7 Calendar Days|Apr 22 2025 9:04PM|NE|H|453D|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-15 21:04:53.0000000|3122913.6300000000|13873165.4000000000|9318 HARDY RD|HOUSTON|TX|77093|0642360020022|2025-04-15 20:59:51.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO103|MONDAY|NE|NEMO-B-04|MONDAY-B|NE||2nd Thursday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Please contact TXDot for assistance xxx-xxx-xxxx||There is illegal dumping to the east of the Hardy Toll Road along Tidwell. A mattress is under the pedestrian bridge at Tidwell and there are tires along the pedestrian bridge wall. GPS coordinates: 29ř50'47.7"N 95ř21'30.3"W. Mary Dominguez has called COH|Please contact TXDot for assistance xxx-xxx-xxxx 2500139875|2500139875|306 E 35TH ST HOUSTON 77018|29.8178|-95.3957|Routed|2025-04-15 15:59:28.0000000||Trash Dumping or Illegal Dumpsite - 2500139875 - 306 E 35th St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 9:01PM|NW|H|453N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 21:01:05.0000000|3111262.5000000000|13862517.0000000000|306 E 35TH ST|HOUSTON||77018|0210910000005|2025-04-15 20:59:28.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Trash Dumping or Illegal Dumpsite 4||Illegal dumping|Solid Waste Management 2500139874|2500139874|5526 RUTHERGLENN DR HOUSTON TX 77096|29.6731|-95.4815|Routed|2025-04-15 15:58:57.0000000||Water/Sewer/Drainage Billing - 2500139874 - 5526 RUTHERGLENN DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 29 2025 9:00PM|SW|C|531T|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-15 21:00:46.0000000|3085628.5000000000|13809087.0000000000|5526 RUTHERGLENN DR|HOUSTON|TX|77096|0952380000005|2025-04-15 20:58:57.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 17456768110- Mrs. Glass states per water department meter might not be reading properly. Please contact 713299027604147739-BA-0.625|Public Works 2500139873|2500139873|7809 LAVENDER LANTANA LN HOUSTON TX 77016|29.8625|-95.286|Service Completed|2025-04-15 15:58:39.0000000|Apr 16 2025 12:29PM|Missed Garbage Pickup - 2500139873 - 7809 LAVENDER LANTANA LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:59PM|NE|B|415X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:59:18.0000000|3145510.2500000000|13879838.0000000000|7809 LAVENDER LANTANA LN|HOUSTON|TX|77016|1467430020030|2025-04-15 20:58:39.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Servced per 4104||7809 LAVENDER LANTANA LN|Servced per 4104 2500139871|12696807-2500139871|1122 RUSK ST HOUSTON TX 77002|29.7574|-95.362|Service Completed|2025-04-15 15:56:37.0000000|Apr 16 2025 7:07AM|Traffic Signal Maintenance - 12696807-2500139871 - SAN JACINTO ST RUSK ST|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 8:56PM|NW|I|493Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 20:56:44.0000000|3122504.7500000000|13840861.0000000000|1122 RUSK ST|HOUSTON|TX|77002|0010940000013|2025-04-15 20:56:37.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||+++ ADDRESS WARNING +++Entered Address: SAN JACINTO ST RUSK STValidated Address: 1122 RUSK ST - Address Id: 870+++ ADDRESS WARNING +++Per Metro Rail control intersection is in flash at this time|Resolution :38. Task CompletedClose Comments :Intersection cycling. 2500139870|2500139870|11 MARSDEN ST HOUSTON TX 77011|29.7427|-95.3118|Service Completed|2025-04-15 15:56:32.0000000|Apr 16 2025 9:15AM|Missed Garbage Pickup - 2500139870 - 11 MARSDEN ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:57PM|NE|H|494U|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:57:32.0000000|3138696.2500000000|13836032.0000000000|11 MARSDEN ST|HOUSTON|TX|77011|0280060150010|2025-04-15 20:56:32.0000000|SECOND WARD|East End MD|SEMO108|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: no can was out or insight to||11 MARSDEN ST|Completed by Robert Lonzo. Notes: no can was out or insight to be service 2500139868|2500139868|7850 KIMBLE ST HOUSTON TX 77017|29.698|-95.2809|Routed|2025-04-15 15:55:31.0000000||Container Repair - 2500139868 - 7850 KIMBLE ST|Container Repair|10 Calendar Days|Apr 25 2025 8:58PM|SE|I|535K|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 20:58:05.0000000|3149010.2500000000|13820122.0000000000|7850 KIMBLE ST|HOUSTON|TX|77017|0751330030011|2025-04-15 20:55:31.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Container Repair 4/15/2025 3:58:05 PM||NULL|Solid Waste Management 2500139867|2500139867|7707 W GULF BANK RD HOUSTON TX 77040|29.8792|-95.5058|Routed|2025-04-15 15:55:20.0000000||New Resident Container - 2500139867 - 7707 W GULF BANK RD|New Resident Container|12 Calendar Days|Apr 27 2025 8:57PM|NW|A|410R|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 20:57:57.0000000|3075691.0000000000|13883770.0000000000|7707 W GULF BANK RD|HOUSTON|TX|77040|1045310000022|2025-04-15 20:55:20.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created New Resident Container 4/15/2025 3:57:57||4820-3720-2843 original case was closed with no remarks. please drop off asap.|Solid Waste Management 2500139866|2500139866|1521 MARGARET ST HOUSTON TX 77093|29.865|-95.3623|Routed|2025-04-15 15:54:15.0000000||Water Meter - 2500139866 - 1521 MARGARET ST|Water Meter|14 Calendar Days|Apr 29 2025 8:59PM|NE|B|413Y|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-15 20:59:19.0000000|3121295.0000000000|13879988.0000000000|1521 MARGARET ST|HOUSTON|TX|77093|0650270010070|2025-04-15 20:54:15.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Water Meter 4/15/2025 3:59:19 PM||NULL|Public Works 2500139865|20521488-2500139865|1210 W 17TH ST HOUSTON TX 77008|29.8007|-95.4204|Service Completed|2025-04-15 15:53:25.0000000|Apr 15 2025 4:52PM|Sewer Wastewater - 20521488-2500139865 - 1210 W 17TH ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 8:58PM|NW|C|452Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 20:58:27.0000000|3103652.1300000000|13855987.3100000000|1210 W 17TH ST|HOUSTON|TX|77008|1314010020001|2025-04-15 20:53:25.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW||3rd Wednesday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/15/2025 4:52:13 PM - Case # 20521488 -2500139865: All investig||Water sitting in the gutters along all homes and middle of the driveway too|4/15/2025 4:52:13 PM - Case # 20521488 -2500139865: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139864|2500139864|3418 S BRIAR KNOLL DR HOUSTON TX 77082|29.7236|-95.6128|Routed|2025-04-15 15:53:02.0000000||Recycling Cart Repair - 2500139864 - 3418 S BRIAR KNOLL DR|Recycling Cart Repair|14 Calendar Days|Apr 29 2025 8:55PM|SW|F|488Y|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-15 20:55:17.0000000|3043434.5000000000|13826208.0000000000|3418 S BRIAR KNOLL DR|HOUSTON|TX|77082|1116730000038|2025-04-15 20:53:02.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Recycling Cart Repair 4/15/2025 3:55:1||NULL|Solid Waste Management 2500139863|221217-2500139863|10951 DUNVEGAN WAY HOUSTON TX 77013|29.7811|-95.2354|Routed - Integrated|2025-04-15 15:52:39.0000000||Tree Trim - 221217-2500139863 - 10951 DUNVEGAN WAY|Tree Trim|75 Calendar Days|Jun 29 2025 8:57PM|NE|I|496F|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 20:57:42.0000000|3162480.3400000000|13850751.3600000000|10951 DUNVEGAN WAY|HOUSTON|TX|77013|0992490000013|2025-04-15 20:52:39.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE||1st Monday|NE||FULL|75 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Tree Trim 4/15/2025 3:57:42 PM||bicycle/pedestrian path behind thier house along the bayou. Tree limbs are overgrown and hanging over property line and near the house. afraid if there is a strom becuase the limsba re big and hanging down dangerously|Parks and Recreation 2500139862|20521487-2500139862|11 MARSDEN ST HOUSTON TX 77011|29.7427|-95.3118|Service Completed|2025-04-15 15:52:17.0000000|Apr 16 2025 12:30PM|Restoration Due to Utility Work - 20521487-2500139862 - 11 MARSDEN ST|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 8:56PM|NE|H|494U|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-15 20:56:12.0000000|3138696.2500000000|13836032.0000000000|11 MARSDEN ST|HOUSTON|TX|77011|0280060150010|2025-04-15 20:52:17.0000000|SECOND WARD|East End MD|SEMO108|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:29:25 PM - Case # 20521487 -2500139862: All investi||city was repairing in the area and damage citizen curb sidewalk and grass on property|4/16/2025 12:29:25 PM - Case # 20521487 -2500139862: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139861|12696806-2500139861|5310 NOLDA ST HOUSTON TX 77007|29.7764|-95.4165|Routed - Integrated|2025-04-15 15:50:54.0000000||Drainage - 12696806-2500139861 - 5310 NOLDA ST|Drainage|30 Calendar Days|May 15 2025 8:54PM|NW|C|492G|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 20:54:30.0000000|3105118.7500000000|13847271.0000000000|5310 NOLDA ST|HOUSTON|TX|77007|0101860000279|2025-04-15 20:50:54.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 10:57:43||atten.... per caller boulders fell inside ditch this will cause flooding if it rains pls help|Public Works 2500139860|2500139860|6350 CULBERSON ST HOUSTON TX 77021|29.7023|-95.3677|Routed|2025-04-15 15:50:46.0000000||Recycling Participation NEW - 2500139860 - 6350 CULBERSON ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 8:51PM|SE|D|533L|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 20:51:33.0000000|3121409.2500000000|13820789.0000000000|6350 CULBERSON ST|HOUSTON|TX|77021|1372170010010|2025-04-15 20:50:46.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Recycling Participation NEW 4/15/2025 3||NULL|Solid Waste Management 2500139859|2500139859|3232 CALUMET ST HOUSTON TX 77004|29.7133|-95.3673|Service Completed|2025-04-15 15:50:14.0000000|Apr 16 2025 2:46PM|Missed Yard Waste Pickup - 2500139859 - 3232 CALUMET ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 8:51PM|SE|D|533G|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 20:51:12.0000000|3121436.0000000000|13824816.0000000000|3232 CALUMET ST|HOUSTON|TX|77004|0660750010008|2025-04-15 20:50:14.0000000|MACGREGOR|Greater Southeast MD|SETU120|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||NULL|Completed by John Richardson. Notes: 2500139858|20521485-2500139858|1842 PALM ST HOUSTON TX 77004|29.724|-95.379|Service Completed|2025-04-15 15:50:08.0000000|Apr 16 2025 1:56PM|Water Service - 20521485-2500139858 - 1842 PALM ST|Water Service|2 Calendar Days|Apr 17 2025 8:51PM|SW|D|533B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 20:51:08.0000000|3117607.2500000000|13828593.0000000000|1842 PALM ST|HOUSTON|TX|77004|0332480010023|2025-04-15 20:50:08.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:55:28 PM - Case # 20521485 -2500139858: All investig||1842 PALM ST line out of water|4/16/2025 1:55:28 PM - Case # 20521485 -2500139858: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139857|20521486-2500139857|9011 BRIAR FOREST DR HOUSTON 77024|29.7486|-95.5298|Routed - Integrated|2025-04-15 15:49:55.0000000||Water Leak - 20521486-2500139857 - 9011 BRIAR FOREST DR|Water Leak|10 Calendar Days|Apr 25 2025 8:50PM|NW|G|490P|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 20:50:22.0000000|3069502.2500000000|13836051.0000000000|9011 BRIAR FOREST DR|HOUSTON||77024|1140910110010|2025-04-15 20:49:55.0000000|MEMORIAL||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 11:01:30||front yard water leak|Public Works 2500139856|2500139856|6350 CULBERSON ST HOUSTON TX 77021|29.7023|-95.3677|Service Completed|2025-04-15 15:49:29.0000000|Apr 18 2025 11:58AM|New Resident Container - 2500139856 - 6350 CULBERSON ST|New Resident Container|12 Calendar Days|Apr 27 2025 8:50PM|SE|D|533L|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-15 20:50:38.0000000|3121409.2500000000|13820789.0000000000|6350 CULBERSON ST|HOUSTON|TX|77021|1372170010010|2025-04-15 20:49:29.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500139854|2500139854|8611 HEATHER BLUFF CT HOUSTON TX 77075|29.6058|-95.2645|Service Completed|2025-04-15 15:49:04.0000000|Apr 17 2025 7:34PM|Missed Garbage Pickup - 2500139854 - 8611 HEATHER BLUFF CT|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:50PM|SE|I|575Y|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:50:07.0000000|3155293.5000000000|13786767.0000000000|8611 HEATHER BLUFF CT|HOUSTON|TX|77075|1260960030006|2025-04-15 20:49:04.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||Caller states that they missed her trash today|Completed by Quinton Kingsby. Notes: 2500139853|2500139853|8787 TIDWELL RD HOUSTON TX 77078|29.8501|-95.2624|Service Completed|2025-04-15 15:48:48.0000000|Apr 16 2025 3:44PM|PW CIP Project - 2500139853 - MESA DR TIDWELL RD|PW CIP Project|5 Working Days|Apr 22 2025 9:06PM|NE|B|455C|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-15 20:59:38.0000000|3153005.7500000000|13875668.0000000000|8787 TIDWELL RD|HOUSTON|TX|77078|0440240000734|2025-04-15 20:48:48.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Customer has been contacted vai Phone and Email with the inform||+++ ADDRESS WARNING +++Entered Address: MESA DR TIDWELL RDValidated Address: 8787 TIDWELL RD - Address Id: 742165+++ ADDRESS WARNING +++I am the property manager for the properties at 9313 - 9321 mesa. There has been construction going on in the area for|Customer has been contacted vai Phone and Email with the information: Per CIP Project Team The public may not see the work happening on street because this is an underground tunneling project. The contractor is currently working east of Balsam Lane along 2500139852|2500139852|1103 NIAGARA ST HOUSTON TX 77051|29.6768|-95.3594|Routed|2025-04-15 15:48:46.0000000||Trash Dumping or Illegal Dumpsite - 2500139852 - 1103 NIAGARA ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 8:53PM|SE|D|533U|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 20:53:50.0000000|3124351.0700000000|13811627.1100000000|1103 NIAGARA ST|HOUSTON|TX|77051|0650100080002|2025-04-15 20:48:46.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE||4th Thursday|SE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/15/2025||There are several trash cans and furniture that someone dumped after the owner cleaned the property last weekend.|Solid Waste Management 2500139851|307129-2500139851|3934 W ALABAMA ST HOUSTON TX 77027|29.7384|-95.444|Routed - Integrated|2025-04-15 15:48:30.0000000||Nuisance On Property - 307129-2500139851 - 3934 W ALABAMA ST|Nuisance On Property|180 Working Days|Jan 5 2026 9:51PM|SW|G|492S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 20:51:59.0000000|3096800.0000000000|13833185.0000000000|3934 W ALABAMA ST|HOUSTON|TX|77027|1121430000001|2025-04-15 20:48:30.0000000|GREENWAY / UPPER KIRBY AREA||||NW|||SW|||NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Nuisance On Property 4/15/2025 3:51:59 P||THIS IS AN ONGOING ISSUE IN AREA THAT HAS NOT BEEN ADDRESSED. CITIZEN AT THE ADDRESS IS LEAVING TRASH AND DEBRIS OUT AND LETTING HER DOG DEFECATE IN AREA. PLEASE MAKE CC THANK YOU|Neighborhoods 2500139850|2500139850|6346 CULBERSON ST HOUSTON TX 77021|29.7024|-95.3677|Routed|2025-04-15 15:47:56.0000000||Recycling Participation NEW - 2500139850 - 6346 CULBERSON ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 8:48PM|SE|D|533L|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 20:48:37.0000000|3121422.7500000000|13820832.0000000000|6346 CULBERSON ST|HOUSTON|TX|77021|1372170010008|2025-04-15 20:47:56.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Recycling Participation NEW 4/15/2025 3||NULL|Solid Waste Management 2500139849|2500139849|8834 DONLEY DR HOUSTON TX 77088|29.8892|-95.4304|Service Completed|2025-04-15 15:47:53.0000000|Apr 17 2025 10:07AM|Missed Garbage Pickup - 2500139849 - 8834 DONLEY DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:49PM|NW|B|412K|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:49:55.0000000|3099452.0000000000|13888108.0000000000|8834 DONLEY DR|HOUSTON|TX|77088|1003970000006|2025-04-15 20:47:53.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KA||issue reported caller states he had can out|Completed by LaToshia Steptoe. Notes: KA 2500139848|2500139848|1957 PECH RD HOUSTON TX 77055|29.8078|-95.4962|Service Completed|2025-04-15 15:47:20.0000000|Apr 16 2025 11:02AM|Heavy Trash Code Violation - 2500139848 - 1957 PECH RD|Heavy Trash Code Violation|25 Working Days|May 20 2025 8:55PM|NW|A|451S|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 20:48:20.0000000|3079510.0000000000|13857897.0000000000|1957 PECH RD|HOUSTON|TX|77055|0762240030145|2025-04-15 20:47:20.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Unconfirm at address.||NULL|Unconfirm at address. 2500139847|2500139847|6346 CULBERSON ST HOUSTON TX 77021|29.7024|-95.3677|Service Completed|2025-04-15 15:47:08.0000000|Apr 18 2025 11:58AM|New Resident Container - 2500139847 - 6346 CULBERSON ST|New Resident Container|12 Calendar Days|Apr 27 2025 8:47PM|SE|D|533L|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-15 20:47:48.0000000|3121422.7500000000|13820832.0000000000|6346 CULBERSON ST|HOUSTON|TX|77021|1372170010008|2025-04-15 20:47:08.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500139845|20521482-2500139845|4823 JACKSON ST HOUSTON TX 77004|29.7269|-95.3795|Service Completed|2025-04-15 15:46:43.0000000|Apr 15 2025 5:52PM|Water Service - 20521482-2500139845 - 4823 JACKSON ST|Water Service|2 Calendar Days|Apr 17 2025 8:47PM|SW|D|493X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 20:47:39.0000000|3117416.5000000000|13829632.0000000000|4823 JACKSON ST|HOUSTON|TX|77004|0250240460011|2025-04-15 20:46:43.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:52:18 PM - Case # 20521482 -2500139845: All investig||NULL|4/15/2025 5:52:18 PM - Case # 20521482 -2500139845: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139844|20521483-2500139844|5311 KINGSBURY ST HOUSTON TX 77021|29.6944|-95.3347|Service Completed|2025-04-15 15:46:25.0000000|Apr 16 2025 11:22AM|Water Quality - 20521483-2500139844 - 5311 KINGSBURY ST|Water Quality|4 Calendar Days|Apr 19 2025 8:48PM|SE|D|534J|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-15 20:48:42.0000000|3131982.2500000000|13818248.0000000000|5311 KINGSBURY ST|HOUSTON|TX|77021|0771010040025|2025-04-15 20:46:25.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:20:58 AM - Case # 20521483 -2500139844: All investi||NULL|4/16/2025 11:20:58 AM - Case # 20521483 -2500139844: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139843|2500139843|10902 ALDIS ST HOUSTON TX 77075|29.6099|-95.2422|Service Completed|2025-04-15 15:46:07.0000000|Apr 15 2025 5:34PM|PW CIP Project - 2500139843 - 10902 ALDIS ST|PW CIP Project|5 Working Days|Apr 22 2025 8:55PM|SE|I|576S|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-15 20:48:23.0000000|3162315.0000000000|13788463.0000000000|10902 ALDIS ST|HOUSTON|TX|77075|0834580000018|2025-04-15 20:46:07.0000000|SOUTH BELT / ELLINGTON||SETH113|THURSDAY|SE|SWTH-B-02|THURSDAY-B|SW|S|2nd Friday|SE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Per CIP Project Team Customer was contacted and complaint was||Caller wants someone to call because he is concerned about solid waste drivers being unable to come down the street and pickup his heavy trash due to the Construction Project.|Per CIP Project Team Customer was contacted and complaint was nothing to do with City Project in the area. Customer was informed that the heavy trash pickup for his street was conducted on Friday April 11th as per scheduled. 2500139842|2500139842|11055 LANDSBURY CIR HOUSTON TX 77099|29.66|-95.5742|Routed|2025-04-15 15:45:53.0000000||Missed Garbage Pickup - 2500139842 - 11055 LANDSBURY CIR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:46PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 20:46:39.0000000|3056365.2500000000|13803464.0000000000|11055 LANDSBURY CIR|HOUSTON|TX|77099|1126790000021|2025-04-15 20:45:53.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Garbage Pickup 4/15/2025 3:46:39 P||area still waiting for service|Solid Waste Management 2500139841|2500139841|4109 ROGERS ST HOUSTON TX 77022|29.8245|-95.3861|Service Completed|2025-04-15 15:45:45.0000000|Apr 17 2025 8:45AM|Missed Garbage Pickup - 2500139841 - 4109 ROGERS ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:46PM|NW|H|453K|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:46:34.0000000|3114225.5000000000|13865025.0000000000|4109 ROGERS ST|HOUSTON|TX|77022|0610550150008|2025-04-15 20:45:45.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KS||NULL|Completed by LaToshia Steptoe. Notes: KS 2500139840|2500139840|6348 CULBERSON ST HOUSTON TX 77021|29.7023|-95.3677|Routed|2025-04-15 15:45:29.0000000||Recycling Participation NEW - 2500139840 - 6348 CULBERSON ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 8:46PM|SE|D|533L|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 20:46:14.0000000|3121415.2500000000|13820809.0000000000|6348 CULBERSON ST|HOUSTON|TX|77021|1372170010009|2025-04-15 20:45:29.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Recycling Participation NEW 4/15/2025 3||NULL|Solid Waste Management 2500139839|2500139839|14132 ALMEDA SCHOOL RD HOUSTON TX 77047|29.6018|-95.4177|Routed|2025-04-15 15:45:25.0000000||Missed Recycling Pickup - 2500139839 - 14132 ALMEDA SCHOOL RD|Missed Recycling Pickup|4 Working Days|Apr 21 2025 8:47PM|SW|K|572Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 20:47:33.0000000|3106687.7500000000|13783804.0000000000|14132 ALMEDA SCHOOL RD|HOUSTON|TX|77047|0042080260031|2025-04-15 20:45:25.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Recycling Pickup 4/15/2025 3:47:33||NULL|Solid Waste Management 2500139838|2500139838|10832 FORBES BROOK DR HOUSTON TX 77075|29.6215|-95.2985|Routed|2025-04-15 15:44:26.0000000||Container Replacement - 2500139838 - 10832 FORBES BROOK DR|Container Replacement|10 Calendar Days|Apr 25 2025 8:45PM|SE|I|574R|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 20:45:26.0000000|3144321.2500000000|13792120.0000000000|10832 FORBES BROOK DR|HOUSTON|TX|77075|1409740050004|2025-04-15 20:44:26.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Container Replacement 4/15/2025 3:45:26||90001491602|Solid Waste Management 2500139837|2500139837|10902 ALDIS ST HOUSTON TX 77075|29.6099|-95.2422|Routed|2025-04-15 15:43:47.0000000||Missed Heavy Trash Pickup - 2500139837 - 10902 ALDIS ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 8:52PM|SE|I|576S|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 20:45:37.0000000|3162315.0000000000|13788463.0000000000|10902 ALDIS ST|HOUSTON|TX|77075|0834580000018|2025-04-15 20:43:47.0000000|SOUTH BELT / ELLINGTON||SETH113|THURSDAY|SE|SWTH-B-02|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Missed Heavy Trash Pickup 4/15/2025 3:4||caller says construction is being done on the street and concerned about solid waste driver being able to come down the street|Solid Waste Management 2500139836|20521481-2500139836|6245 RENWICK DR HOUSTON TX 77081|29.7137|-95.4837|Routed - Integrated|2025-04-15 15:43:24.0000000||Water Leak - 20521481-2500139836 - 6245 RENWICK DR|Water Leak|10 Calendar Days|Apr 25 2025 8:45PM|SW|J|531B|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 20:45:28.0000000|3084501.5000000000|13823837.0000000000|6245 RENWICK DR|HOUSTON|TX|77081|0370590240005|2025-04-15 20:43:24.0000000|GULFTON||||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 12:25:06||Meter is located on Elm Street (sign says 4300 Building)|Public Works 2500139835|221216-2500139835|5025 HAZELTON ST HOUSTON TX 77035|29.6665|-95.4665|Routed - Integrated|2025-04-15 15:42:43.0000000||Tree Trim - 221216-2500139835 - 5025 Hazelton St|Tree Trim|75 Calendar Days|Jun 29 2025 8:42PM|SW|K|531Y|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 20:42:43.0000000|3090469.0000000000|13806846.0000000000|5025 HAZELTON ST|HOUSTON|TX|77035|0840050000006|2025-04-15 20:42:43.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|75 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Low tree limbs blocking Street|Parks and Recreation 2500139833|20521480-2500139833|7626 MAGNOLIA ST HOUSTON TX 77023|29.7188|-95.2909|Service Completed|2025-04-15 15:42:22.0000000|Apr 16 2025 9:38AM|Water Leak - 20521480-2500139833 - 7626 MAGNOLIA ST|Water Leak|10 Calendar Days|Apr 25 2025 8:44PM|SE|I|535A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 20:44:15.0000000|3145606.0000000000|13827574.0000000000|7626 MAGNOLIA ST|HOUSTON|TX|77023|0660720110023|2025-04-15 20:42:22.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO117|MONDAY|SE|SEMO-B-01|MONDAY-B|SE|S|1st Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:36:50 AM - Case # 20521480 -2500139833: An investiga||has been looking for a while|4/16/2025 9:36:50 AM - Case # 20521480 -2500139833: An investigation has been completed and a leak was not found at this location. 2500139832|2500139832|1631 MOSHER LN HOUSTON 77088|29.8932|-95.4285|Service Completed|2025-04-15 15:41:23.0000000|Apr 16 2025 1:40PM|Liaison Comm - 2500139832 - 1631 MOSHER LN|Liaison Comm|5 Working Days|Apr 22 2025 8:49PM|NW|B|412K|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 20:42:11.0000000|3100010.2500000000|13889582.0000000000|1631 MOSHER LN|HOUSTON||77088|0980030000012|2025-04-15 20:41:23.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||4327974280131631 MOSHER LN1/15/2025-still waiting for a green can|Container department has been notified 2500139831|2500139831|5234 N BRAESWOOD BLVD HOUSTON 77096|29.6787|-95.4744|Routed|2025-04-15 15:41:15.0000000||Administrative Review - 2500139831 - 5234 N BRAESWOOD BLVD|Administrative Review|30 Calendar Days|May 15 2025 8:43PM|SW|C|531T|Public Works|Customer Account Services|Administrative Review|0|Active|2025-04-15 20:43:27.0000000|3087831.0000000000|13811174.0000000000|5234 N BRAESWOOD BLVD|HOUSTON||77096|0952190000015|2025-04-15 20:41:15.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|CAS AdminReview|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||- ACCOUNT# 43273367511-Good Afternoon Could some please review the attached emails and documents below. I am still having major issues with my water usage calculations. Multiple plumbers have reviewed the entire home with no leaks detected. I am still sho|Public Works 2500139830|2500139830|6348 CULBERSON ST HOUSTON TX 77021|29.7023|-95.3677|Service Completed|2025-04-15 15:41:05.0000000|Apr 18 2025 11:58AM|New Resident Container - 2500139830 - 6348 CULBERSON ST|New Resident Container|12 Calendar Days|Apr 27 2025 8:45PM|SE|D|533L|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-15 20:45:20.0000000|3121415.2500000000|13820809.0000000000|6348 CULBERSON ST|HOUSTON|TX|77021|1372170010009|2025-04-15 20:41:05.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500139829|2500139829|2960 SHADOWBRIAR DR HOUSTON TX 77082|29.7321|-95.5994|Routed|2025-04-15 15:40:33.0000000||Parking Violation - 2500139829 - 3008-3022 Shadowbriar Dr|Parking Violation|19 Calendar Days|May 4 2025 8:40PM|SW|F|488Z|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 20:40:33.0000000|3047586.5000000000|13829413.0000000000|2960 SHADOWBRIAR DR|HOUSTON|TX|77082|none|2025-04-15 20:40:33.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 3008-3022 Shadowbriar D||+++ ADDRESS Warning +++Entered Address: 3008-3022 Shadowbriar DrValidated Address: 2960 SHADOWBRIAR DR - Address Id: 3022995+++ ADDRESS Warning +++Every day around 3pm when Outley Elementary School gets out parents park along Shadowbriar north of Richmond|Parking Management 2500139828|2500139828|208 REINICKE ST HOUSTON TX 77007|29.765|-95.4175|Service Completed|2025-04-15 15:39:45.0000000|Apr 17 2025 8:11AM|Missed Garbage Pickup - 2500139828 - 208 REINICKE ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:44PM|NW|C|492L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:44:52.0000000|3104931.2500000000|13843107.0000000000|208 REINICKE ST|HOUSTON|TX|77007|1257780010005|2025-04-15 20:39:45.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: FV||trash skipped entire area|Completed by LaToshia Steptoe. Notes: FV 2500139827|2500139827|5633 BAYOU GLEN RD HOUSTON TX 77056|29.7661|-95.4761|Service Completed|2025-04-15 15:39:30.0000000|Apr 17 2025 2:41PM|Water/Sewer/Drainage Billing - 2500139827 - 5633 BAYOU GLEN RD|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 29 2025 8:41PM|NW|G|491K|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-15 20:41:00.0000000|3086339.0000000000|13842929.0000000000|5633 BAYOU GLEN RD|HOUSTON|TX|77056|0832580000007|2025-04-15 20:39:30.0000000|GREATER UPTOWN||||NW|||NW|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|W/S/D Case 2500139827 has been closed with the following: Had a||20387316118- 5633 bayou glen rd/meter is reading inaccurate02046597-BA-0.625|W/S/D Case 2500139827 has been closed with the following: Had a missed call from xxx-xxx-xxxx from Justin Sine Grefe. I returned his call. He let me know there was a burst pipe that was repaired recently. I let him know that he can apply for a leak adjus 2500139826|2500139826|7403 HEZEKIAH LN HOUSTON 77088|29.8672|-95.4444|Routed|2025-04-15 15:39:27.0000000||SWM Escalation - 2500139826 - 7405 HEZEKIAH LN|SWM Escalation|3 Working Days|Apr 18 2025 8:47PM|NW|B|412S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 20:40:25.0000000|3095203.7500000000|13880015.0000000000|7403 HEZEKIAH LN|HOUSTON||77088|0162650380003|2025-04-15 20:39:27.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|4th Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/15/2025 3:40:25 PM||+++ ADDRESS WARNING +++Entered Address: 7405 HEZEKIAH LNValidated Address: 7403 HEZEKIAH LN - Address Id: 1889592+++ ADDRESS WARNING +++#9000359300247405 Hezekiah Ln:|Solid Waste Management 2500139823|12696804-2500139823|4110 AIRPORT BLVD HOUSTON 77047|29.6457|-95.3634|Routed - Integrated|2025-04-15 15:37:49.0000000||Street Hazard - 12696804-2500139823 - 4100 AIRPORT BLVD|Street Hazard|10 Calendar Days|Apr 25 2025 8:41PM|SE|D|573G|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 20:41:58.0000000|3123529.0000000000|13800162.0000000000|4110 AIRPORT BLVD|HOUSTON||77047|0461120000143|2025-04-15 20:37:49.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 10:47:40||+++ ADDRESS WARNING +++Entered Address: 4100 AIRPORT BLVDValidated Address: 4110 AIRPORT BLVD - Address Id: 313773+++ ADDRESS WARNING +++grass needs to be mowed and edged all the way to 10200 Cullen URGENT|Public Works 2500139822|2500139822|6719 W MONTGOMERY RD HOUSTON TX 77091|29.8575|-95.4221|Service Completed|2025-04-15 15:37:39.0000000|Apr 15 2025 3:38PM|MAO General - 2500139822 - 6719 W MONTGOMERY RD|MAO General|14 Working Days|May 5 2025 8:37PM|NW|B|412Y|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-15 20:37:44.0000000|3102427.5000000000|13876674.0000000000|6719 W MONTGOMERY RD|HOUSTON|TX|77091|0162780030002|2025-04-15 20:37:39.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Referral||Needed home repairs. CL referred her to Rebuild Together and to Harris County Pct. 1 because she resides in the county.|Referral 2500139821|20521478-2500139821|5119 MOUNTAIN BLUFF LN HOUSTON TX 77345|30.0783|-95.1914|Service Completed|2025-04-15 15:37:06.0000000|Apr 15 2025 5:04PM|Fire Hydrant - 20521478-2500139821 - 5119 MOUNTAIN BLUFF LN|Fire Hydrant|12 Calendar Days|Apr 27 2025 8:38PM|GNEHSA|E|297N|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-15 20:38:58.0000000|3172901.0000000000|13959237.0000000000|5119 MOUNTAIN BLUFF LN|HOUSTON|TX|77345|1171940090001|2025-04-15 20:37:06.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:02:45 PM - Case # 20521478 -2500139821: All investig||leaking|4/15/2025 5:02:45 PM - Case # 20521478 -2500139821: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139820|2500139820|2920 BRINGHURST ST HOUSTON TX 77026|29.7894|-95.3341|Routed|2025-04-15 15:36:53.0000000||Container Replacement - 2500139820 - 2920 BRINGHURST ST|Container Replacement|10 Calendar Days|Apr 25 2025 8:38PM|NE|B|494B|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 20:38:44.0000000|3131075.7500000000|13852792.0000000000|2920 BRINGHURST ST|HOUSTON|TX|77026|0270430000009|2025-04-15 20:36:53.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Container Replacement 4/15/2025 3:38:4||NULL|Solid Waste Management 2500139819|2500139819|614 HARKNESS ST HOUSTON 77076|29.8525|-95.3684|Service Completed|2025-04-15 15:36:53.0000000|Apr 16 2025 1:36PM|Liaison Comm - 2500139819 - 614 HARKNESS ST|Liaison Comm|5 Working Days|Apr 22 2025 8:44PM|NE|H|453C|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 20:37:29.0000000|3119519.5000000000|13875391.0000000000|614 HARKNESS ST|HOUSTON||77076|0812660000019|2025-04-15 20:36:53.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||3421-0670-1119 overdue|container department has been notified 2500139818|2500139818|14741 BRANCHWEST DR HOUSTON TX 77082|29.7247|-95.6493|Routed|2025-04-15 15:36:48.0000000||Dead Animal Collection - 2500139818 - 14741 BRANCHWEST DR|Dead Animal Collection|4 Calendar Days|Apr 19 2025 8:37PM|SW|F|487Z|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-15 20:37:50.0000000|3031836.0000000000|13826286.0000000000|14741 BRANCHWEST DR|HOUSTON|TX|77082|1297540020004|2025-04-15 20:36:48.0000000||||||||||||SWM CollectionsNE|LIMITED|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Dead Animal Collection 4/15/2025 3:37:50||gate code 4703|Solid Waste Management 2500139817|2500139817|734 CHERRY VALLEY DR HOUSTON TX 77336|30.0233|-95.1071|Service Completed|2025-04-15 15:36:01.0000000|Apr 16 2025 12:34PM|Missed Garbage Pickup - 2500139817 - 734 CHERRY VALLEY DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:41PM|GNEHSA|E|338M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:41:05.0000000|3200227.9600000000|13940136.7200000000|734 CHERRY VALLEY DR|HOUSTON|TX|77336|0993420000011|2025-04-15 20:36:01.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE||2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||Garbage can was out at the street and was not picked up|Serviced per 4104 4/16/25 2500139816|12696801-2500139816|9115 COMAL ST HOUSTON TX 77051|29.6597|-95.37|Routed - Integrated|2025-04-15 15:35:17.0000000||Drainage - 12696801-2500139816 - 9115 COMAL ST|Drainage|30 Calendar Days|May 15 2025 8:37PM|SE|D|573C|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 20:37:42.0000000|3121169.5000000000|13805295.0000000000|9115 COMAL ST|HOUSTON|TX|77051|0720720050034|2025-04-15 20:35:17.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 01:55:37||culvert is clogged drainage ditch standing water in the ditch please contact the citizen 7137481794 ditch is located in the back|Public Works 2500139815|12696803-2500139815|2520 ALBANS RD HOUSTON TX 77005|29.7241|-95.4171|Service Completed|2025-04-15 15:35:16.0000000|Apr 17 2025 10:57AM|Street Condition - 12696803-2500139815 - 2520 ALBANS RD|Street Condition|30 Calendar Days|May 15 2025 8:38PM|SW|C|532C|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 20:38:29.0000000|3105510.7500000000|13828241.0000000000|2520 ALBANS RD|HOUSTON|TX|77005|0370040000011|2025-04-15 20:35:16.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||potholes in street in front of business|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Owner's responsibility 2500139814|20521479-2500139814|906 NICHOLSON ST HOUSTON TX 77008|29.7872|-95.4052|Service Completed|2025-04-15 15:34:25.0000000|Apr 15 2025 5:36PM|Water Service - 20521479-2500139814 - 906 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 8:39PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 20:39:28.0000000|3108560.8000000000|13851297.2700000000|906 NICHOLSON ST|HOUSTON|TX|77008|0202330000019|2025-04-15 20:34:25.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE||3rd Wednesday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 5:34:54 PM - Case # 20521479 -2500139814: Dear Custome||We have no water.|4/15/2025 5:34:54 PM - Case # 20521479 -2500139814: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139813|2500139813|10811 LAVENDER COTTON LN HOUSTON TX 77016|29.8693|-95.2826|Routed|2025-04-15 15:33:37.0000000||Add a Can - 2500139813 - 10811 LAVENDER COTTON LN|Add a Can|14 Calendar Days|Apr 29 2025 8:36PM|NE|B|415T|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 20:36:06.0000000|3146491.7500000000|13882360.0000000000|10811 LAVENDER COTTON LN|HOUSTON|TX|77016|1426780020008|2025-04-15 20:33:37.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Please deliver one ((zzz) additional can.|Solid Waste Management 2500139812|2500139812|11017 COURTSHIRE RD HOUSTON TX 77076|29.8632|-95.3696|Service Completed|2025-04-15 15:33:16.0000000|Apr 16 2025 12:30PM|Missed Garbage Pickup - 2500139812 - 11017 COURTSHIRE RD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:34PM|NE|H|413Y|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:34:15.0000000|3119015.5000000000|13879266.0000000000|11017 COURTSHIRE RD|HOUSTON|TX|77076|0750700710284|2025-04-15 20:33:16.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO113|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||Caller states that her side did not get picked up|Serviced per 4104 4/16/25 2500139811|20521477-2500139811|3210 SHADOWFERN CT HOUSTON TX 77082|29.7277|-95.5986|Service Completed|2025-04-15 15:32:36.0000000|Apr 16 2025 10:58AM|Water Leak - 20521477-2500139811 - 3210 SHADOWFERN CT|Water Leak|10 Calendar Days|Apr 25 2025 8:34PM|SW|F|488Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 20:34:14.0000000|3047891.5000000000|13827814.0000000000|3210 SHADOWFERN CT|HOUSTON|TX|77082|1181610040002|2025-04-15 20:32:36.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:58:29 AM - Case # 20521477 -2500139811: All investi||high water consumption: concerned about a water leak at meter. please make cc thank you.|4/16/2025 10:58:29 AM - Case # 20521477 -2500139811: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139810|2500139810|3004 DURWOOD ST HOUSTON TX 77093|29.8689|-95.3379|Service Completed|2025-04-15 15:32:26.0000000|Apr 16 2025 10:27AM|Missed Heavy Trash Pickup - 2500139810 - 3004 DURWOOD ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 8:41PM|NE|B|414S|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-15 20:34:03.0000000|3128995.7500000000|13881662.0000000000|3004 DURWOOD ST|HOUSTON|TX|77093|0771230070001|2025-04-15 20:32:26.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes:||NULL|Completed by Donald Brown. Notes: 2500139809|2500139809|10811 LAVENDER COTTON LN HOUSTON TX 77016|29.8693|-95.2826|Routed|2025-04-15 15:32:01.0000000||Recycling Participation NEW - 2500139809 - 10811 LAVENDER COTTON LN|Recycling Participation NEW|24 Calendar Days|May 9 2025 8:33PM|NE|B|415T|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 20:33:27.0000000|3146491.7500000000|13882360.0000000000|10811 LAVENDER COTTON LN|HOUSTON|TX|77016|1426780020008|2025-04-15 20:32:01.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Recycling Participation NEW 4/15/2025||10811 lavender cotton|Solid Waste Management 2500139808|2500139808||29.7584|-95.3698|Service Completed - Further Actions|2025-04-15 15:31:26.0000000|Apr 18 2025 2:11PM|MYR Correspondence - 2500139808|MYR Correspondence|7 Calendar Days|Apr 22 2025 8:31PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-15 20:31:59.0000000|0|0|||||none|2025-04-15 20:31:26.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Council voted to approve ordinance with amendments.||citizen sharing comments regarding Short Term Rental Ordinance Section 28-733|Council voted to approve ordinance with amendments. 2500139807|12696802-2500139807|11405 GREEN PLAZA DR HOUSTON TX 77038|29.9318|-95.4148|Routed - Integrated|2025-04-15 15:30:52.0000000||Traffic Signs - 12696802-2500139807 - 11405 GREEN PLAZA DR|Traffic Signs|14 Working Days|May 5 2025 8:35PM|NW|B|372U|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 20:35:56.0000000|3104103.9500000000|13903887.4100000000|11405 GREEN PLAZA DR|HOUSTON|TX|77038|1094670000006|2025-04-15 20:30:52.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:13:39||Street name signs on Fallbrook Dr and Green Plaza Dr have been missing for a while.|Public Works 2500139806|2500139806|10811 LAVENDER COTTON LN HOUSTON TX 77016|29.8693|-95.2826|Routed|2025-04-15 15:30:04.0000000||New Resident Container - 2500139806 - 10811 LAVENDER COTTON LN|New Resident Container|12 Calendar Days|Apr 27 2025 8:31PM|NE|B|415T|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 20:31:54.0000000|3146491.7500000000|13882360.0000000000|10811 LAVENDER COTTON LN|HOUSTON|TX|77016|1426780020008|2025-04-15 20:30:04.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created New Resident Container 4/15/2025 3:31:||10811 lavender cotton|Solid Waste Management 2500139805|12696800-2500139805|9403 BRAESHEATHER CT HOUSTON TX 77096|29.6794|-95.4595|Service Completed|2025-04-15 15:29:55.0000000|Apr 15 2025 3:39PM|Traffic Signal Maintenance - 12696800-2500139805 - S BRAESWOOD BLVD W LOOP FWY S|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 8:30PM|SW|C|531U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 20:30:54.0000000|3092253.5000000000|13811260.0000000000|9403 BRAESHEATHER CT|HOUSTON|TX|77096|0911640000027|2025-04-15 20:29:55.0000000|MEYERLAND AREA||SWTU101|TUESDAY|SW|SETU-B-07|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: S BRAESWOOD BLVD W LOOP FWY SValidated Address: 9403 BRAESHEATHER CT - Address Id: 623981+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12696766 2500139804|2500139804|3209 FIRNAT ST HOUSTON 77093|29.843|-95.338|Routed|2025-04-15 15:28:50.0000000||SWM Escalation - 2500139804 - 3209 FIRNAT ST|SWM Escalation|3 Working Days|Apr 18 2025 8:37PM|NE|H|454E|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 20:30:22.0000000|3129246.7500000000|13872220.0000000000|3209 FIRNAT ST|HOUSTON||77093|0761230040033|2025-04-15 20:28:50.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|none||stolen trash can water # 340863701116|Solid Waste Management 2500139803|2500139803|2319 KEENE ST HOUSTON TX 77009|29.7812|-95.3652|Service Completed|2025-04-15 15:28:36.0000000|Apr 16 2025 10:45AM|Building Code Violation - 2500139803 - 2319 KEENE ST|Building Code Violation|7 Calendar Days|Apr 22 2025 8:30PM|NE|H|493C|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 20:30:26.0000000|3121314.5000000000|13849501.0000000000|2319 KEENE ST|HOUSTON|TX|77009|0032380000013|2025-04-15 20:28:36.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Referred to City Engineer - 2500140811 - 2319 KEENE ST||sidewalk was tore up to make repairs sidewalk is still in despair|Referred to City Engineer - 2500140811 - 2319 KEENE ST 2500139802|2500139802|9325 RONDA LN HOUSTON TX 77074|29.6723|-95.5409|Routed|2025-04-15 15:28:29.0000000||Parking Violation - 2500139802 - 9325 RONDA LN|Parking Violation|19 Calendar Days|May 4 2025 8:33PM|SW|J|530S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 20:33:32.0000000|3066791.6900000000|13808226.1200000000|9325 RONDA LN|HOUSTON|TX|77074|0770370100001|2025-04-15 20:28:29.0000000|WESTWOOD|HCID #5 (Brays Oaks)|||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 3:33:32 PM||ABANDONED VEHICLES|Parking Management 2500139801|2500139801|2106 SOUTHWICK ST HOUSTON 77080|29.8116|-95.5429|Service Completed|2025-04-15 15:27:51.0000000|Apr 16 2025 11:38AM|HPW Escalation - 2500139801 - 2106 SOUTHWICK ST|HPW Escalation|3 Working Days|Apr 18 2025 8:36PM|NW|A|450N|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-15 20:29:08.0000000|3064662.2500000000|13858830.0000000000|2106 SOUTHWICK ST|HOUSTON||77080|0941710000015|2025-04-15 20:27:51.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Made customer contact repair will be scheduled||2106 South wick 77080|Made customer contact repair will be scheduled 2500139800|12696799-2500139800|215 YORK ST HOUSTON TX 77003|29.7495|-95.3389|Routed - Integrated|2025-04-15 15:27:44.0000000||Street Hazard - 12696799-2500139800 - 215 YORK ST|Street Hazard|10 Calendar Days|Apr 25 2025 8:28PM|NE|H|494N|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 20:28:48.0000000|3130015.7500000000|13838227.0000000000|215 YORK ST|HOUSTON|TX|77003|0030480000007|2025-04-15 20:27:44.0000000|SECOND WARD|East End MD|SEMO103|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 10:31:43||right of way needs mowingstates everyone else's was cut except his|Public Works 2500139799|2500139799|7021 MYRTLE ST HOUSTON TX 77087|29.7141|-95.2946|Service Completed|2025-04-15 15:27:37.0000000|Apr 15 2025 3:48PM|Add a Can - 2500139799 - 7021 MYRTLE ST|Add a Can|14 Calendar Days|Apr 29 2025 8:27PM|SE|I|535E|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-15 20:27:37.0000000|3144482.7500000000|13825804.0000000000|7021 MYRTLE ST|HOUSTON|TX|77087|0601260140014|2025-04-15 20:27:37.0000000|PECAN PARK|East End MD|SEMO117|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Replacement sticker // Mailed out - #34555 (Oct'2025)||City took citizen container with the sticker on it. Please mail sticker out. NEEDS A STICKER FOR ADD A CAN|Replacement sticker // Mailed out - #34555 (Oct'2025) 2500139797|20521476-2500139797|9560 DEERING DR HOUSTON TX 77036|29.6792|-95.5507|Service Completed|2025-04-15 15:26:57.0000000|Apr 15 2025 9:40PM|Water Service - 20521476-2500139797 - 9560 DEERING DR|Water Service|2 Calendar Days|Apr 17 2025 8:27PM|SW|J|529V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 20:27:48.0000000|3063620.7500000000|13810629.0000000000|9560 DEERING DR|HOUSTON|TX|77036|1080610000010|2025-04-15 20:26:57.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:38:49 PM - Case # 20521476 -2500139797: All investig||NULL|4/15/2025 9:38:49 PM - Case # 20521476 -2500139797: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139796|2500139796|9811 CAMAY DR HOUSTON TX 77016|29.8513|-95.3066|Routed|2025-04-15 15:25:23.0000000||Missed Recycling Pickup - 2500139796 - 9811 CAMAY DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 8:26PM|NE|B|454D|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 20:26:18.0000000|3139096.5000000000|13875561.0000000000|9811 CAMAY DR|HOUSTON|TX|77016|0934530000045|2025-04-15 20:25:23.0000000|EAST LITTLE YORK / HOMESTEAD||NETU115|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Recycling Pickup 4/15/2025 3:26:18||NULL|Solid Waste Management 2500139795|12696798-2500139795|10307 BELLAIRE BLVD HOUSTON TX 77072|29.7044|-95.5602|Service Completed|2025-04-15 15:25:13.0000000|Apr 17 2025 7:15AM|Traffic Signal Maintenance - 12696798-2500139795 - ROGERDALE RD BELLAIRE BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 8:25PM|SW|F|529G|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 20:25:20.0000000|3060279.0000000000|13819650.0000000000|10307 BELLAIRE BLVD|HOUSTON|TX|77072|none|2025-04-15 20:25:13.0000000|ALIEF|Westchase MD|||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||+++ ADDRESS WARNING +++Entered Address: ROGERDALE RD BELLAIRE BLVDValidated Address: 10307 BELLAIRE BLVD - Address Id: 2090482+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :Intersection is working at this time. 2500139794|2500139794|9210 GREENWILLOW DR HOUSTON 77096|29.6827|-95.4499|Service Completed|2025-04-15 15:24:41.0000000|Apr 17 2025 12:37PM|SWM Escalation - 2500139794 - 9210 GREENWILLOW DR|SWM Escalation|3 Working Days|Apr 18 2025 8:32PM|SW|C|531R|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-15 20:25:17.0000000|3095555.5000000000|13812888.0000000000|9210 GREENWILLOW DR|HOUSTON||77096|0903320000013|2025-04-15 20:24:41.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Terrance Moore. Notes:||Bin fell into truck/ needs replacement|Completed by Terrance Moore. Notes: 2500139793|2500139793|6706 AVENUE E HOUSTON TX 77011|29.74|-95.3069|Service Completed|2025-04-15 15:24:38.0000000|Apr 16 2025 10:06AM|Missed Recycling Pickup - 2500139793 - 6706 AVENUE E|Missed Recycling Pickup|4 Working Days|Apr 21 2025 8:26PM|NE|I|494V|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 20:26:42.0000000|3140273.2500000000|13835090.0000000000|6706 AVENUE E|HOUSTON|TX|77011|0390200000027|2025-04-15 20:24:38.0000000|MAGNOLIA PARK|East End MD|SEMO108|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||6706 avenue E|Completed by Robert Lonzo. Notes: 2500139792|2500139792|6845 AVENUE O HOUSTON TX 77011|29.7459|-95.3004|Service Completed|2025-04-15 15:24:26.0000000|Apr 16 2025 9:15AM|Missed Garbage Pickup - 2500139792 - 1501 SSGT MACARIO GARCIA DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:25PM|NE|I|494V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:25:56.0000000|3142264.7500000000|13837386.0000000000|6845 AVENUE O|HOUSTON|TX|77011|0390720000001|2025-04-15 20:24:26.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: can is on a one way street||+++ ADDRESS WARNING +++Entered Address: 1501 SSGT MACARIO GARCIA DRValidated Address: 6845 AVENUE O - Address Id: 65019+++ ADDRESS WARNING +++reoccurring issue pls help|Completed by Robert Lonzo. Notes: can is on a one way street 2500139791|2500139791|3914 TOLNAY ST HOUSTON TX 77021|29.6998|-95.3584|Service Completed|2025-04-15 15:24:26.0000000|Apr 18 2025 1:16PM|Container Replacement - 2500139791 - 3914 TOLNAY ST|Container Replacement|10 Calendar Days|Apr 25 2025 8:26PM|SE|D|533M|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 20:26:25.0000000|3124411.5000000000|13819977.0000000000|3914 TOLNAY ST|HOUSTON|TX|77021|0752370040004|2025-04-15 20:24:26.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||11182440162|Completed by Vincent Allen. Notes: 2500139788|2500139788|6211 SHERINGHAM ST HOUSTON 77085|29.6187|-95.4765|Routed|2025-04-15 15:24:06.0000000||SWM Escalation - 2500139788 - 6211 SHERINGHAM ST|SWM Escalation|3 Working Days|Apr 18 2025 8:32PM|SW|K|571P|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 20:25:28.0000000|3087828.5000000000|13789376.0000000000|6211 SHERINGHAM ST|HOUSTON||77085|0932820000005|2025-04-15 20:24:06.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR112|FRIDAY|SW|SWFR-A-10|FRIDAY-A|SW|S|4th Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created SWM Escalation 4/15/2025 3:25:28 PM||153684961342Still waiting on recycle cart repair|Solid Waste Management 2500139786|2500139786|6902 TIERWESTER ST HOUSTON TX 77021|29.6952|-95.3675|Service Completed|2025-04-15 15:23:18.0000000|Apr 16 2025 11:33AM|Missed Garbage Pickup - 2500139786 - 6902 TIERWESTER ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:24PM|SE|D|533L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:24:01.0000000|3121585.0000000000|13818208.0000000000|6902 TIERWESTER ST|HOUSTON|TX|77021|0770900160001|2025-04-15 20:23:18.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes: no can was out or insight||NULL|Completed by John Richardson. Notes: no can was out or insight to be service 2500139785|20521475-2500139785|6521 GRAPE ST HOUSTON TX 77074|29.685|-95.5067|Service Completed|2025-04-15 15:22:47.0000000|Apr 16 2025 11:32AM|Water Service - 20521475-2500139785 - 6521 GRAPE ST|Water Service|2 Calendar Days|Apr 17 2025 8:24PM|SW|J|530R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 20:24:06.0000000|3077514.7500000000|13813166.0000000000|6521 GRAPE ST|HOUSTON|TX|77074|0823140000007|2025-04-15 20:22:47.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:30:56 AM - Case # 20521475 -2500139785: All investi||NULL|4/16/2025 11:30:56 AM - Case # 20521475 -2500139785: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139784|2500139784|777 COOLWOOD DR HOUSTON 77013|29.7769|-95.2238|Routed|2025-04-15 15:21:59.0000000||MYR PD - 2500139784 - 777 COOLWOOD DR|MYR PD|14 Calendar Days|Apr 29 2025 8:22PM|NE|I|496F|Mayor Office|Mayor Mail|MYR PD|0|Active|2025-04-15 20:22:23.0000000|3166218.2500000000|13849353.0000000000|777 COOLWOOD DR|HOUSTON||77013|1094250000002|2025-04-15 20:21:59.0000000|NORTHSHORE||||NE|||NE|||NE|PD Mayor Mail|FULL|14 Calendar Days|Letter|2025-04-20 11:15:04.1430000|none||Notice of intent to seek ad valorem tax exemption for Coolwood Oaks Apartments|Mayor Office 2500139783|2500139783|3000 GREENRIDGE DR HOUSTON TX 77057|29.7349|-95.4907|Routed|2025-04-15 15:21:41.0000000||Parking Violation - 2500139783 - 3000 GREENRIDGE DR|Parking Violation|19 Calendar Days|May 4 2025 8:22PM|SW|J|491S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 20:22:30.0000000|3082027.0000000000|13831469.0000000000|3000 GREENRIDGE DR|HOUSTON|TX|77057|0410330050002|2025-04-15 20:21:41.0000000|MID WEST||||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Parking Violation 4/15/2025 3:22:30 PM||abdandoned vehicle parked (RV)3000 Greenridge Dr 77057|Parking Management 2500139781|2500139781|777 COOLWOOD DR HOUSTON TX 77013|29.7769|-95.2238|Routed|2025-04-15 15:21:30.0000000||MYR HCD - 2500139781 - 777 COOLWOOD DR|MYR HCD|14 Calendar Days|Apr 29 2025 8:21PM|NE|I|496F|Mayor Office|Mayor Mail|MYR HCD|0|Active|2025-04-15 20:21:44.0000000|3166218.2500000000|13849353.0000000000|777 COOLWOOD DR|HOUSTON|TX|77013|1094250000002|2025-04-15 20:21:30.0000000|NORTHSHORE||||NE|||NE|||NE|HCD Mayor Mail|FULL|14 Calendar Days|Letter|2025-04-20 11:15:04.1430000|none||Notice of intent to seek ad valorem tax exemption for Coolwood Oaks Apartments|Mayor Office 2500139780|20521474-2500139780|3907 SOUTHLAWN ST HOUSTON TX 77021|29.6894|-95.3629|Service Completed|2025-04-15 15:21:28.0000000|Apr 15 2025 6:32PM|Sewer Wastewater - 20521474-2500139780 - 3907 SOUTHLAWN ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 8:21PM|SE|D|533Q|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 20:21:28.0000000|3123085.5000000000|13816160.0000000000|3907 SOUTHLAWN ST|HOUSTON|TX|77021|0700810010023|2025-04-15 20:21:28.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 6:31:00 PM - Case # 20521474 -2500139780: All investig||NULL|4/15/2025 6:31:00 PM - Case # 20521474 -2500139780: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139779|2500139779|5626 LONG CREEK LN HOUSTON TX 77088|29.8738|-95.4709|Routed|2025-04-15 15:21:02.0000000||Missed Yard Waste Pickup - 2500139779 - 5626 LONG CREEK LN|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 8:21PM|NW|A|411U|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-15 20:21:34.0000000|3086808.0000000000|13882154.0000000000|5626 LONG CREEK LN|HOUSTON|TX|77088|1015120000008|2025-04-15 20:21:02.0000000|GREATER INWOOD|Near Northwest MD|NWTU120|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Yard Waste Pickup 4/15/2025 3:21:||5626 Long Creek Ln: citizens bags are not being serviced. out for about about 3 weeks.|Solid Waste Management 2500139778|12696805-2500139778|9221 KENILWORTH ST HOUSTON TX 77024|29.7819|-95.4667|Routed - Integrated|2025-04-15 15:20:32.0000000||Street Assessment - 12696805-2500139778 - 9221 KENILWORTH ST|Street Assessment|21 Calendar Days|May 6 2025 8:45PM|NW|A|491C|Public Works|Transportation Drainage Operations|Street Assessment|0|Active|2025-04-15 20:45:12.0000000|3089134.7500000000|13848764.0000000000|9221 KENILWORTH ST|HOUSTON|TX|77024|0690140030009|2025-04-15 20:20:32.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE||FULL|21 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 10:51:39||Caller requesting to speak to city engineer directly. Has pictures. Neighbor damaged newly paved driveway that was done by the city. Caller is concerned that driveway will be taken away.Street Hazard - 12696786-2500139699 - 9221 Kenilworth DrMinimum Standa|Public Works 2500139776|2500139776|5107 WAYCROSS ST HOUSTON TX 77035|29.6656|-95.4677|Routed|2025-04-15 15:19:43.0000000||Missed Yard Waste Pickup - 2500139776 - 5107 WAYCROSS ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 8:20PM|SW|K|531Y|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-15 20:20:56.0000000|3090094.7500000000|13806492.0000000000|5107 WAYCROSS ST|HOUSTON|TX|77035|0840070000011|2025-04-15 20:19:43.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Yard Waste Pickup 4/15/2025 3:2||plastic bin full of yard waste not picked up|Solid Waste Management 2500139774|2500139774|5019 FEAGAN ST HOUSTON TX 77007|29.7659|-95.4122|Routed|2025-04-15 15:18:56.0000000||Container Repair - 2500139774 - 5019 FEAGAN ST|Container Repair|10 Calendar Days|Apr 25 2025 8:20PM|NW|C|492L|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 20:20:00.0000000|3106580.2500000000|13843464.0000000000|5019 FEAGAN ST|HOUSTON|TX|77007|0071900000006|2025-04-15 20:18:56.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Container Repair 4/15/2025 3:20:00 PM||container will be on Roy St.|Solid Waste Management 2500139773|2500139773|7702 MOLINE ST HOUSTON TX 77087|29.6833|-95.2864|Routed|2025-04-15 15:18:22.0000000||New Resident in Private Development - 2500139773 - 7702 MOLINE ST|New Resident in Private Development|9 Calendar Days|Apr 24 2025 8:19PM|SE|I|535N|Solid Waste Management|Collections|New Resident in Private Development|0|Active|2025-04-15 20:19:48.0000000|3147427.0000000000|13814690.0000000000|7702 MOLINE ST|HOUSTON|TX|77087|0650960040008|2025-04-15 20:18:22.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU106|TUESDAY|SE|SETU-A-03|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|9 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created New Resident in Private Development 4/1||7702 MOLINE ST|Solid Waste Management 2500139772|2500139772|4200 TWELVE OAKS DR HOUSTON TX 77027|29.7311|-95.4451|Routed|2025-04-15 15:16:48.0000000||Parking Violation - 2500139772 - 4200 TWELVE OAKS DR|Parking Violation|19 Calendar Days|May 4 2025 8:21PM|SW|C|492W|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 20:21:50.0000000|3096540.5300000000|13830497.8000000000|4200 TWELVE OAKS DR|HOUSTON|TX|77027|1239940010002|2025-04-15 20:16:48.0000000|GREENWAY / UPPER KIRBY AREA||||NW|||SW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 3:21:50 PM||ABANDONED VEH ON CITY STREET|Parking Management 2500139771|2500139771|8727 KAELING MEADOW CT HOUSTON TX 77075|29.6117|-95.2604|Service Completed|2025-04-15 15:16:37.0000000|Apr 16 2025 11:13AM|Container Replacement - 2500139771 - 8727 KAELING MEADOW CT|Container Replacement|10 Calendar Days|Apr 25 2025 8:19PM|SE|I|575U|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 20:19:24.0000000|3156513.0000000000|13788951.0000000000|8727 KAELING MEADOW CT|HOUSTON|TX|77075|1309070010039|2025-04-15 20:16:37.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500139770|2500139770|3551 OZARK ST HOUSTON TX 77021|29.7048|-95.364|Routed|2025-04-15 15:16:04.0000000||Recycling Cart Replace - 2500139770 - 3551 OZARK ST|Recycling Cart Replace|14 Calendar Days|Apr 29 2025 8:17PM|SE|D|533G|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-15 20:17:40.0000000|3122583.0000000000|13821758.0000000000|3551 OZARK ST|HOUSTON|TX|77021|0741210020026|2025-04-15 20:16:04.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Recycling Cart Replace 4/15/2025 3:17:||unit a 90002337902unit b90002338002|Solid Waste Management 2500139769|2500139769|8810 SHARPCREST ST HOUSTON TX 77036|29.695|-95.5393|Routed|2025-04-15 15:15:43.0000000||Add a Can - 2500139769 - 8810 SHARPCREST ST|Add a Can|14 Calendar Days|Apr 29 2025 8:17PM|SW|J|530J|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 20:17:01.0000000|3067051.5000000000|13816507.0000000000|8810 SHARPCREST ST|HOUSTON|TX|77036|0934070000026|2025-04-15 20:15:43.0000000|SHARPSTOWN|Sharpstown MD|SWTU109|TUESDAY|SW|SWTU-B-02|TUESDAY-B|SW|S|2nd Monday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Please deliver one ((zzz) additional can.|Solid Waste Management 2500139767|12696797-2500139767|1423 HOLMAN ST HOUSTON TX 77004|29.7374|-95.3743|Routed - Integrated|2025-04-15 15:14:53.0000000||Pothole - 12696797-2500139767 - 3400-3498 La Branch St|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SW|D|493T|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-15 20:14:53.0000000|3118941.2500000000|13833490.0000000000|1423 HOLMAN ST|HOUSTON|TX|77004|0191830000018|2025-04-15 20:14:53.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:39:44||+++ ADDRESS Warning +++Entered Address: 3400-3498 La Branch StValidated Address: 1423 HOLMAN ST - Address Id: 5002+++ ADDRESS Warning +++huge pothole in the turning lane|Public Works 2500139766|20521473-2500139766|7103 SAWMILL TRL HOUSTON TX 77040|29.8881|-95.4966|Routed - Integrated|2025-04-15 15:14:51.0000000||Sewer Wastewater - 20521473-2500139766 - 7103 SAWMILL TRL|Sewer Wastewater|1 Calendar Day|Apr 16 2025 8:20PM|NW|A|411J|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-15 20:20:03.0000000|3078509.7500000000|13887085.0000000000|7103 SAWMILL TRL|HOUSTON|TX|77040|1064110000021|2025-04-15 20:14:51.0000000|GREATER INWOOD|Near Northwest MD|NWFR102|FRIDAY|NW|NWFR-A-07|FRIDAY-A|NW|S|4th Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 13:26:57||caller states plumber told him city side sewer was overflowing from the outside and going under his house about to damage his foundation|Public Works 2500139765|2500139765|3551 OZARK ST HOUSTON TX 77021|29.7048|-95.364|Routed|2025-04-15 15:14:31.0000000||Recycling Cart Replace - 2500139765 - 3551 OZARK ST|Recycling Cart Replace|14 Calendar Days|Apr 29 2025 8:15PM|SE|D|533G|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-15 20:15:58.0000000|3122583.0000000000|13821758.0000000000|3551 OZARK ST|HOUSTON|TX|77021|0741210020026|2025-04-15 20:14:31.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Recycling Cart Replace 4/15/2025 3:15:||NULL|Solid Waste Management 2500139764|2500139764|3519 SHADOWCHASE DR HOUSTON TX 77082|29.7235|-95.5969|Routed|2025-04-15 15:14:13.0000000||MYR PW - 2500139764 - 3519 SHADOWCHASE DR|MYR PW|14 Calendar Days|Apr 29 2025 8:14PM|SW|F|489W|Mayor Office|Mayor Mail|MYR PW|0|Active|2025-04-15 20:14:28.0000000|3048469.5000000000|13826312.0000000000|3519 SHADOWCHASE DR|HOUSTON|TX|77082|1186940010021|2025-04-15 20:14:13.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW|PW Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||ACCOUNT# 43273703510 CC: HPW regarding concerns with customer service01089285-BA-1.000|Mayor Office 2500139763|2500139763|8810 SHARPCREST ST HOUSTON TX 77036|29.695|-95.5393|Routed|2025-04-15 15:13:49.0000000||Container Repair - 2500139763 - 8810 SHARPCREST ST|Container Repair|10 Calendar Days|Apr 25 2025 8:15PM|SW|J|530J|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 20:15:36.0000000|3067051.5000000000|13816507.0000000000|8810 SHARPCREST ST|HOUSTON|TX|77036|0934070000026|2025-04-15 20:13:49.0000000|SHARPSTOWN|Sharpstown MD|SWTU109|TUESDAY|SW|SWTU-B-02|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Container Repair 4/15/2025 3:15:36 PM||NULL|Solid Waste Management 2500139762|20521471-2500139762|4918 JACKSON ST HOUSTON TX 77004|29.7263|-95.3805|Service Completed|2025-04-15 15:11:44.0000000|Apr 15 2025 5:48PM|Fire Hydrant - 20521471-2500139762 - 4918 JACKSON ST|Fire Hydrant|12 Calendar Days|Apr 27 2025 8:11PM|SW|D|493X|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-15 20:11:44.0000000|3117079.7500000000|13829390.0000000000|4918 JACKSON ST|HOUSTON|TX|77004|1296580010004|2025-04-15 20:11:44.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:47:43 PM - Case # 20521471 -2500139762: All investig||NULL|4/15/2025 5:47:43 PM - Case # 20521471 -2500139762: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139761|2500139761|291 DYNA DR HOUSTON TX 77060|29.9235|-95.3971|Routed|2025-04-15 15:09:44.0000000||Container Replacement - 2500139761 - 291 DYNA DR|Container Replacement|10 Calendar Days|Apr 25 2025 8:19PM|NE|H|373W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 20:19:47.0000000|3109607.5000000000|13900908.0000000000|291 DYNA DR|HOUSTON|TX|77060|1032020000013|2025-04-15 20:09:44.0000000|GREATER GREENSPOINT||NEMO116|MONDAY|NE|NWMO-B-09|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Replacement 4/15/2025 3:19:47||327450002024|Solid Waste Management 2500139760|2500139760|2013 COLQUITT ST HOUSTON 77098|29.7349|-95.4087|Routed|2025-04-15 15:09:30.0000000||Health Code - 2500139760 - 2013 COLQUITT ST|Health Code|55 Calendar Days|Jun 9 2025 8:10PM|SW|C|492Z|Health|Environmental Health|Health Code|0|Active|2025-04-15 20:10:03.0000000|3108058.5000000000|13832246.0000000000|2013 COLQUITT ST|HOUSTON||77098|0561250000012|2025-04-15 20:09:30.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Shelia Glover created Health Code 4/15/2025 3:10:03 PM||electrical issues and roach infestation ///houston leasing and management cove xxx-xxx-xxxx|Health 2500139759|12696795-2500139759|1710 CHERRY BEND DR HOUSTON 77077|29.7479|-95.5905|Service Completed|2025-04-15 15:09:09.0000000|Apr 16 2025 1:07PM|Street Condition - 12696795-2500139759 - 1710 CHERRY BEND DR|Street Condition|30 Calendar Days|May 15 2025 8:11PM|NW|G|489N|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 20:11:18.0000000|3050245.2500000000|13835257.0000000000|1710 CHERRY BEND DR|HOUSTON||77077|1064200000019|2025-04-15 20:09:09.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||pavement is breaking up and a lot of stand water. please service.|Resolution :07. Investigation / Inspection completedClose Comments : Street Ponding Investigation has been completed at the location reported. 2500139758|12696796-2500139758|2422 DRISCOLL ST HOUSTON TX 77019|29.744|-95.4065|Routed - Integrated|2025-04-15 15:08:34.0000000||Pothole - 12696796-2500139758 - 2422 Driscoll St|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SW|C|492V|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-15 20:08:34.0000000|3108636.0000000000|13835578.0000000000|2422 DRISCOLL ST|HOUSTON|TX|77019|0291720070022|2025-04-15 20:08:34.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO120|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:15:42||Please repair the street|Public Works 2500139757|2500139757|5454 ARIEL ST HOUSTON TX 77096|29.683|-95.4827|Service Completed|2025-04-15 15:08:31.0000000|Apr 17 2025 10:02AM|Container Replacement - 2500139757 - 5454 ARIEL ST|Container Replacement|10 Calendar Days|Apr 25 2025 8:09PM|SW|C|531P|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 20:09:19.0000000|3085143.5000000000|13812670.0000000000|5454 ARIEL ST|HOUSTON|TX|77096|0924580000013|2025-04-15 20:08:31.0000000|MEYERLAND AREA||SWTU122|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Mark Ball. Notes: retrieved 979753 from Residence||NULL|Completed by Mark Ball. Notes: retrieved 979753 from Residence 2500139756|2500139756|1815 KIPLING ST HOUSTON TX 77098|29.7401|-95.4052|Routed|2025-04-15 15:08:15.0000000||Missed Yard Waste Pickup - 2500139756 - 1815 KIPLING ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 8:08PM|SW|C|492V|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-15 20:08:15.0000000|3109093.5000000000|13834180.0000000000|1815 KIPLING ST|HOUSTON|TX|77098|0542270000004|2025-04-15 20:08:15.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Yard Waste Pickup 4/15/2025 3:08:15 P||NULL|Solid Waste Management 2500139755|2500139755|8410 CARVEL LN HOUSTON TX 77036|29.6966|-95.5337|Routed|2025-04-15 15:07:45.0000000||Missed Garbage Pickup - 2500139755 - 8410 CARVEL LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:08PM|SW|J|530K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 20:08:33.0000000|3068794.2500000000|13817132.0000000000|8410 CARVEL LN|HOUSTON|TX|77036|0933330000017|2025-04-15 20:07:45.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Garbage Pickup 4/15/2025 3:08:33||NULL|Solid Waste Management 2500139754|20521472-2500139754|906 W 9TH ST HOUSTON TX 77007|29.7868|-95.4064|Service Completed|2025-04-15 15:06:59.0000000|Apr 15 2025 5:35PM|Water Main Valve - 20521472-2500139754 - 906 W 9TH ST|Water Main Valve|5 Calendar Days|Apr 20 2025 8:12PM|NW|C|492D|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 20:12:00.0000000|3108216.2500000000|13851120.0700000000|906 W 9TH ST|HOUSTON|TX|77007|0202350000036|2025-04-15 20:06:59.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 5:33:53 PM - Case # 20521472 -2500139754: Dear Custome||There's a water outage at 9th and Lawrence|4/15/2025 5:33:53 PM - Case # 20521472 -2500139754: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139752|20521469-2500139752|3507 YUPON ST HOUSTON TX 77006|29.7411|-95.3956|Service Completed|2025-04-15 15:06:38.0000000|Apr 15 2025 4:32PM|Water Leak - 20521469-2500139752 - 3507 YUPON ST|Water Leak|10 Calendar Days|Apr 25 2025 8:07PM|SW|C|493S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 20:07:41.0000000|3112142.2500000000|13834625.0000000000|3507 YUPON ST|HOUSTON|TX|77006|0261990000020|2025-04-15 20:06:38.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:32:03 PM - Case # 20521469 -2500139752: An investiga||NULL|4/15/2025 4:32:03 PM - Case # 20521469 -2500139752: An investigation has been completed and a leak was not found at this location. 2500139751|2500139751|2110 EAGLEROCK DR HOUSTON TX 77080|29.8102|-95.537|Routed|2025-04-15 15:05:02.0000000||MYR SWM - 2500139751 - 2110 EAGLEROCK DR|MYR SWM|14 Calendar Days|Apr 29 2025 8:05PM|NW|A|450S|Mayor Office|Mayor Mail|MYR SWM|0|Active|2025-04-15 20:05:14.0000000|3066535.5000000000|13858404.0000000000|2110 EAGLEROCK DR|HOUSTON|TX|77080|1011310000007|2025-04-15 20:05:02.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE|SWM Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||citizen has concerns with SWM services|Mayor Office 2500139750|2500139750|12823 LONGVINE CT HOUSTON TX 77072|29.6984|-95.6084|Service Completed|2025-04-15 15:04:58.0000000|Apr 16 2025 5:16PM|Missed Garbage Pickup - 2500139750 - 12823 LONGVINE CT|Missed Garbage Pickup|4 Working Days|Apr 21 2025 8:05PM|SW|F|528M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 20:05:44.0000000|3045085.0000000000|13817101.0000000000|12823 LONGVINE CT|HOUSTON|TX|77072|1084860000009|2025-04-15 20:04:58.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||NULL|Driver Robinson working on route on 4/16/25 2500139749|12696794-2500139749|522 SPELL ST HOUSTON TX 77022|29.8351|-95.3921|Routed - Integrated|2025-04-15 15:03:39.0000000||Street Hazard - 12696794-2500139749 - VICTORIA DR OXFORD ST|Street Hazard|10 Calendar Days|Apr 25 2025 8:06PM|NW|H|453E|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 20:06:35.0000000|3112236.0000000000|13869131.0000000000|522 SPELL ST|HOUSTON|TX|77022|0841260000011|2025-04-15 20:03:39.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 10:15:39||+++ ADDRESS WARNING +++Entered Address: VICTORIA DR OXFORD STValidated Address: 522 SPELL ST - Address Id: 141019+++ ADDRESS WARNING +++Cross guard at Kennedy Elementary School is reporting high grass and cannot see the kids when they are walking to and|Public Works 2500139748|2500139748|10326 CHATTERTON DR HOUSTON TX 77043|29.8|-95.553|Service Completed|2025-04-15 15:03:35.0000000|Apr 16 2025 11:43AM|Heavy Trash Code Violation - 2500139748 - 10326 CHATTERTON DR|Heavy Trash Code Violation|25 Working Days|May 20 2025 8:12PM|NW|A|449V|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 20:05:22.0000000|3061583.2500000000|13854544.0000000000|10326 CHATTERTON DR|HOUSTON|TX|77043|0842210000052|2025-04-15 20:03:35.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE|S|4th Friday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Unconfirm at address.||white garbage bags|Unconfirm at address. 2500139747|20521470-2500139747|816 ALEXANDER ST HOUSTON TX 77007|29.7856|-95.4074|Service Completed|2025-04-15 15:03:22.0000000|Apr 15 2025 3:34PM|Water Service - 20521470-2500139747 - 816 ALEXANDER ST|Water Service|2 Calendar Days|Apr 17 2025 8:08PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 20:08:23.0000000|3107887.9700000000|13850696.3400000000|816 ALEXANDER ST|HOUSTON|TX|77007|0621980020092|2025-04-15 20:03:22.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 3:33:56 PM - Case # 20521470 -2500139747: Dear Custome||Water has been shut off with no communication since early afternoon.|4/15/2025 3:33:56 PM - Case # 20521470 -2500139747: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139746|2500139746|5139 ORIOLE ST HOUSTON TX 77017|29.6895|-95.2458|Service Completed|2025-04-15 15:03:14.0000000|Apr 16 2025 7:50AM|Container Replacement - 2500139746 - 5139 ORIOLE ST|Container Replacement|10 Calendar Days|Apr 25 2025 8:04PM|SE|E|536N|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 20:04:03.0000000|3160253.0000000000|13817381.0000000000|5139 ORIOLE ST|HOUSTON|TX|77017|0771770070023|2025-04-15 20:03:14.0000000|MEADOWBROOK / ALLENDALE||SEMO120|MONDAY|SE|SEMO-B-06|MONDAY-B|SE|S|1st Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||061019701145|Completed by Vincent Allen. Notes: 2500139744|20521466-2500139744|114 DELMAR ST HOUSTON TX 77011|29.7441|-95.3207|Service Completed|2025-04-15 15:02:40.0000000|Apr 16 2025 11:34AM|Water Leak - 20521466-2500139744 - 114 DELMAR ST|Water Leak|10 Calendar Days|Apr 25 2025 8:04PM|NE|H|494U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 20:04:02.0000000|3135874.5000000000|13836449.0000000000|114 DELMAR ST|HOUSTON|TX|77011|1423790010001|2025-04-15 20:02:40.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:33:33 AM - Case # 20521466 -2500139744: Dear Custom||meter # 211641939|4/16/2025 11:33:33 AM - Case # 20521466 -2500139744: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500139743|2500139743|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-15 15:02:17.0000000|Apr 16 2025 12:06PM|MAO Meeting - 2500139743 - 4802 LOCKWOOD DR|MAO Meeting|31 Calendar Days|May 16 2025 8:02PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-15 20:02:23.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-15 20:02:17.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|31 Calendar Days|App|2025-04-20 11:15:04.1430000|Neighborhoods||CL discussed the issues with homelessness in Kashmere area.|Neighborhoods 2500139742|20521467-2500139742|809 WALTON ST HOUSTON TX 77009|29.7988|-95.3766|Routed - Integrated|2025-04-15 15:01:56.0000000||Sewer Wastewater - 20521467-2500139742 - 809 WALTON ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 8:03PM|NW|H|453X|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-15 20:03:16.0000000|3117513.0000000000|13855777.0000000000|809 WALTON ST|HOUSTON|TX|77009|0331370040011|2025-04-15 20:01:56.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|1st Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:18:49||The break is in the alley|Public Works 2500139741|20521468-2500139741|8519 FURLONG LN HOUSTON TX 77071|29.6429|-95.5267|Service Completed|2025-04-15 15:01:12.0000000|Apr 15 2025 4:01PM|Sewer Wastewater - 20521468-2500139741 - 8519 FURLONG LN|Sewer Wastewater|1 Calendar Day|Apr 16 2025 8:02PM|SW|K|570F|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 20:02:28.0000000|3071622.5000000000|13797693.0000000000|8519 FURLONG LN|HOUSTON|TX|77071|1136230000037|2025-04-15 20:01:12.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH104|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:59:55 PM - Case # 20521468 -2500139741: All investig||backing up in backyard. please make cc thank you.|4/15/2025 3:59:55 PM - Case # 20521468 -2500139741: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139740|2500139740|5714 DARLING ST HOUSTON TX 77007|29.78|-95.4253|Routed|2025-04-15 15:00:45.0000000||Trash Dumping or Illegal Dumpsite - 2500139740 - 5714 Darling St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 8:00PM|NW|C|492B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 20:00:45.0000000|3102283.7500000000|13848476.0000000000|5714 DARLING ST|HOUSTON|TX|77007|0102310000094|2025-04-15 20:00:45.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH108|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB Looks like four tires and a chair was at it||used mattresses and other household trash dumped on the side of the road blocking the ditch. other side of the driveway is tree debris.|Solid Waste Management 2500139739|2500139739|3403 BROYLES ST HOUSTON TX 77026|29.7921|-95.328|Routed|2025-04-15 14:59:40.0000000||Missed Heavy Trash Pickup - 2500139739 - 3403 BROYLES ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 8:07PM|NE|B|454X|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 20:00:52.0000000|3132998.2500000000|13853844.0000000000|3403 BROYLES ST|HOUSTON|TX|77026|0280760120009|2025-04-15 19:59:40.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Heavy Trash Pickup 4/15/20||NULL|Solid Waste Management 2500139738|2500139738||29.7584|-95.3698|Service Completed|2025-04-15 14:59:14.0000000|Apr 15 2025 3:11PM|MOPD Events - 2500139738|MOPD Events|5 Working Days|Apr 22 2025 8:18PM||||Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 20:11:38.0000000|0|0|||||none|2025-04-15 19:59:14.0000000||||||||||||MYR MOPD||5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139737|2500139737||29.7584|-95.3698|Routed|2025-04-15 14:59:14.0000000||MYR Correspondence - 2500139737|MYR Correspondence|7 Calendar Days|Apr 22 2025 7:59PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 19:59:35.0000000|0|0|||||none|2025-04-15 19:59:14.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 2:59:||citizen has concerns with HPD helping ICE|Mayor Office 2500139736|12696793-2500139736|S VOSS RD DEL MONTE DR HOUSTON TX 77063|29.7457|-95.501|Routed - Integrated|2025-04-15 14:58:48.0000000||Drainage - 12696793-2500139736 - S VOSS RD DEL MONTE DR|Drainage|30 Calendar Days|May 15 2025 8:03PM|NW|G|490R|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 20:03:50.0000000|3078567.8500000000|13835261.2700000000|S VOSS RD DEL MONTE DR|HOUSTON|TX|77063|0975400000037|2025-04-15 19:58:48.0000000|MID WEST||||NW|||NW|Hammersmith Community Improvement||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 08:25:42||Drain is totally clogged with debris and dead leaves. Drain Number is 1760394 and is located on the southbound western side of of Voss Road at the Del Monte stoplight.|Public Works 2500139735|12696792-2500139735|ERNESTINE ST HARBY ST HOUSTON TX 77023|29.7326|-95.3352|Service Completed|2025-04-15 14:58:45.0000000|Apr 18 2025 2:19PM|Street Condition - 12696792-2500139735 - ERNESTINE ST HARBY ST|Street Condition|30 Calendar Days|May 15 2025 7:59PM|NE|I|494W|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 19:59:06.0000000|3131337.0700000000|13832240.3600000000|ERNESTINE ST HARBY ST|HOUSTON|TX|77023|0130580050012|2025-04-15 19:58:45.0000000|GREATER EASTWOOD|East End MD|SEMO104|MONDAY|SE|SEMO-A-07|MONDAY-A|SE||1st Friday|SE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Ernestine at harby|Resolution :52. Large Pothole CompletedClose Comments :Repair completed 2500139734|2500139734|14914 HOLLYDALE DR HOUSTON TX 77062|29.5815|-95.1321|Routed|2025-04-15 14:58:41.0000000||Recycling Cart Replace - 2500139734 - 14914 HOLLYDALE DR|Recycling Cart Replace|14 Calendar Days|Apr 29 2025 8:03PM|SE|E|618F|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-15 20:03:44.0000000|3197647.2100000000|13779286.2200000000|14914 HOLLYDALE DR|HOUSTON|TX|77062|1092810000027|2025-04-15 19:58:41.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-10|THURSDAY-B|SE||2nd Wednesday|SE|SWM Recycling|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Recycling Cart Replace 4/15/2025 3:03:44 PM||Side of the cart has a large crack caused by the trucks cart grabber|Solid Waste Management 2500139733|2500139733|1209 W DREW ST HOUSTON TX 77006|29.7496|-95.3943|Routed|2025-04-15 14:58:26.0000000||Container Replacement - 2500139733 - 1209 W DREW ST|Container Replacement|10 Calendar Days|Apr 25 2025 8:01PM|NW|C|493N|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 20:01:08.0000000|3112460.2500000000|13837745.0000000000|1209 W DREW ST|HOUSTON|TX|77006|0370790000010|2025-04-15 19:58:26.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Container Replacement 4/15/2025 3:01:08||container replacement black can crushed tearing in half down the middle water acc-2228275212381209 West drew st 77006|Solid Waste Management 2500139732|2500139732|8021 SAYLYNN LN HOUSTON 77075|29.618|-95.2764|Service Completed|2025-04-15 14:57:21.0000000|Apr 16 2025 9:58AM|SWM Escalation - 2500139732 - 8021 SAYLYNN LN|SWM Escalation|3 Working Days|Apr 18 2025 8:04PM|SE|I|575P|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-15 19:57:52.0000000|3151372.2500000000|13791082.0000000000|8021 SAYLYNN LN|HOUSTON||77075|0772790230013|2025-04-15 19:57:21.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||Lid and wheels broken/cracked|Completed by Vincent Allen. Notes: 2500139731|307128-2500139731|5718 BELLFORT ST HOUSTON TX 77033|29.666|-95.336|Routed - Integrated|2025-04-15 14:57:09.0000000||Nuisance On Property - 307128-2500139731 - 5718 bellfort street|Nuisance On Property|180 Working Days|Jan 5 2026 8:57PM|SE|D|534W|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 19:57:09.0000000|3131884.2500000000|13807928.0000000000|5718 BELLFORT ST|HOUSTON|TX|77033|0802920000001|2025-04-15 19:57:09.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|180 Working Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 5718 bellfort streetValidated Address: 5718 BELLFORT ST - Address Id: 308598+++ ADDRESS WARNING +++|Neighborhoods 2500139729|2500139729|4031 KNOXVILLE ST HOUSTON TX 77051|29.6654|-95.3663|Routed|2025-04-15 14:56:51.0000000||Water/Sewer/Drainage Billing - 2500139729 - 4031 KNOXVILLE ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 29 2025 7:58PM|SE|D|533Y|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-15 19:58:09.0000000|3122270.2500000000|13807387.0000000000|4031 KNOXVILLE ST|HOUSTON|TX|77051|0641680310014|2025-04-15 19:56:51.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||ACCOUNT# 10101251110- Elderly resident concerned with high water bill. Requests assistance via telephone with Customer Service Representative who can review her water account.01033157-BA-0.625|Public Works 2500139728|307126-2500139728|9221 KENILWORTH ST HOUSTON TX 77024|29.7819|-95.4667|Routed - Integrated|2025-04-15 14:56:28.0000000||Minimum Standards - 307126-2500139728 - 9221 KENILWORTH ST|Minimum Standards|153 Working Days|Nov 21 2025 9:03PM|NW|A|491C|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-15 19:56:38.0000000|3089134.7500000000|13848764.0000000000|9221 KENILWORTH ST|HOUSTON|TX|77024|0690140030009|2025-04-15 19:56:28.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE||FULL|153 Working Days|Phone|2025-04-20 11:15:04.1430000|Angelica Brackins created Minimum Standards 4/15/2025 2:56:38 P||The city just completed the road pave in this March.2. The homeowner of 9231 Kenilworth tried to destroy the new pave by taking away the 40 years preexisted drive way foundation 3. Please stop the illegal action of homeowner of 9231 Kenilworth on my daily|Neighborhoods 2500139727|2500139727|10235 LANDS END DR HOUSTON TX 77099|29.6655|-95.5761|Routed|2025-04-15 14:56:07.0000000||Missed Garbage Pickup - 2500139727 - 10235 LANDS END DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:57PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 19:57:47.0000000|3055674.7500000000|13805435.0000000000|10235 LANDS END DR|HOUSTON|TX|77099|1189210010003|2025-04-15 19:56:07.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/15/2025 2:57:47||entire area was missed|Solid Waste Management 2500139726|2500139726|4202 GARDENDALE DR HOUSTON TX 77092|29.8167|-95.4531|Routed|2025-04-15 14:56:01.0000000||Missed Yard Waste Pickup - 2500139726 - 4202 GARDENDALE DR|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 7:56PM|NW|A|451R|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-15 19:56:50.0000000|3093080.7500000000|13861560.0000000000|4202 GARDENDALE DR|HOUSTON|TX|77092|0861550000778|2025-04-15 19:56:01.0000000|CENTRAL NORTHWEST||NWTH106|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Yard Waste Pickup 4/15/2025 2:5||NULL|Solid Waste Management 2500139725|2500139725|2430 WROXTON RD HOUSTON TX 77005|29.7249|-95.4163|Routed|2025-04-15 14:55:49.0000000||Missed Garbage Pickup - 2500139725 - 2430 Wroxton Rd|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:55PM|SW|C|492Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 19:55:49.0000000|3105757.7500000000|13828542.0000000000|2430 WROXTON RD|HOUSTON|TX|77005|0370280030002|2025-04-15 19:55:49.0000000|UNIVERSITY PLACE||SWTU118|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB The truck is here. This ticket can be closed .||Garbage pickup missed. Road was closed at Kelvin this morning but it is open now.|Solid Waste Management 2500139724|2500139724|8007 DAIRY VIEW LN HOUSTON 77072|29.6901|-95.6005|Routed|2025-04-15 14:55:45.0000000||HPW Escalation - 2500139724 - 8007 DAIRY VIEW LN|HPW Escalation|3 Working Days|Apr 18 2025 8:05PM|SW|F|528M|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-15 19:58:06.0000000|3047669.0000000000|13814146.0000000000|8007 DAIRY VIEW LN|HOUSTON||77072|1254260010069|2025-04-15 19:55:45.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created HPW Escalation 4/15/2025 2:58:06 PM||wants the line televisedcitizen states sewer water is beginning to come inside|Public Works 2500139722|2500139722|5506 E HOUSTON RD HOUSTON TX 77028|29.8117|-95.2695|Routed|2025-04-15 14:55:26.0000000||Recycling Participation NEW - 2500139722 - 5506 E HOUSTON RD|Recycling Participation NEW|24 Calendar Days|May 9 2025 7:57PM|NE|B|455U|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 19:57:09.0000000|3151320.2500000000|13861539.0000000000|5506 E HOUSTON RD|HOUSTON|TX|77028|0122030000019|2025-04-15 19:55:26.0000000|EAST HOUSTON||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Recycling Participation NEW 4/15/2025 2:||NULL|Solid Waste Management 2500139721|2500139721|5506 E HOUSTON RD HOUSTON TX 77028|29.8117|-95.2695|Service Completed|2025-04-15 14:54:34.0000000|Apr 17 2025 9:15AM|New Resident Container - 2500139721 - 5506 E HOUSTON RD|New Resident Container|12 Calendar Days|Apr 27 2025 7:57PM|NE|B|455U|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-15 19:57:08.0000000|3151320.2500000000|13861539.0000000000|5506 E HOUSTON RD|HOUSTON|TX|77028|0122030000019|2025-04-15 19:54:34.0000000|EAST HOUSTON||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||NULL|Completed by Kelvin Brandon. Notes: Serviced 2500139720|20521464-2500139720|911 W 11TH ST HOUSTON TX 77008|29.7907|-95.4068|Service Completed|2025-04-15 14:54:27.0000000|Apr 15 2025 3:40PM|Fire Hydrant - 20521464-2500139720 - 911 W 11TH ST|Fire Hydrant|12 Calendar Days|Apr 27 2025 7:56PM|NW|C|452Z|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-15 19:56:29.0000000|3108042.7500000000|13852560.0000000000|911 W 11TH ST|HOUSTON|TX|77008|0600830040009|2025-04-15 19:54:27.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:40:04 PM - Case # 20521464 -2500139720: An investiga||fire hydrant leaking|4/15/2025 3:40:04 PM - Case # 20521464 -2500139720: An investigation has been completed and a leak was not found at this location. 2500139719|307127-2500139719|2703 AREBA ST HOUSTON TX 77091|29.8606|-95.452|Routed - Integrated|2025-04-15 14:54:04.0000000||Nuisance On Property - 307127-2500139719 - 2703 AREBA ST|Nuisance On Property|180 Working Days|Jan 5 2026 8:56PM|NW|B|411Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 19:56:51.0000000|3092934.5000000000|13877513.0000000000|2703 AREBA ST|HOUSTON|TX|77091|0924890000022|2025-04-15 19:54:04.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Nuisance On Property 4/15/2025 2:56:51||multiple overgrown vacant lots in this street|Neighborhoods 2500139717|20521465-2500139717|832 LAWRENCE ST HOUSTON TX 77007|29.7865|-95.4068|Service Completed|2025-04-15 14:53:17.0000000|Apr 15 2025 3:36PM|Water Service - 20521465-2500139717 - 832 LAWRENCE ST|Water Service|2 Calendar Days|Apr 17 2025 7:58PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:58:21.0000000|3108081.3900000000|13851008.9600000000|832 LAWRENCE ST|HOUSTON|TX|77007|0621980010005|2025-04-15 19:53:17.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 3:36:11 PM - Case # 20521465 -2500139717: Dear Custome||I do not have any water. It started as low water pressure now no water|4/15/2025 3:36:11 PM - Case # 20521465 -2500139717: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139716|2500139716|5755 BANKSIDE DR HOUSTON 77096|29.6627|-95.4897|Routed|2025-04-15 14:53:01.0000000||SWM Escalation - 2500139716 - 5755 BANKSIDE DR|SWM Escalation|3 Working Days|Apr 18 2025 8:00PM|SW|K|531W|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 19:53:32.0000000|3083132.2500000000|13805238.0000000000|5755 BANKSIDE DR|HOUSTON||77096|0914690000006|2025-04-15 19:53:01.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created SWM Escalation 4/15/2025 2:53:32 PM||citizen will need a new lid or a whole new can|Solid Waste Management 2500139715|2500139715|7003 KATY RD HOUSTON TX 77024|29.7821|-95.441|Service Completed|2025-04-15 14:52:41.0000000|Apr 15 2025 2:59PM|MOPD Events - 2500139715 - 6922 KATY RD|MOPD Events|5 Working Days|Apr 22 2025 7:59PM|NW|C|492A|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 19:52:48.0000000|3097434.5000000000|13848711.0000000000|7003 KATY RD|HOUSTON|TX|77024|1366380010001|2025-04-15 19:52:41.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139714|307125-2500139714|2902 STETSON LN HOUSTON TX 77043|29.825|-95.5485|Routed - Integrated|2025-04-15 14:51:28.0000000||Nuisance On Property - 307125-2500139714 - 2900 STETSON LN|Nuisance On Property|180 Working Days|Jan 5 2026 8:51PM|NW|A|450J|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 19:51:28.0000000|3062796.2500000000|13863732.0000000000|2902 STETSON LN|HOUSTON|TX|77043|1054490000010|2025-04-15 19:51:28.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR119|FRIDAY|NW|NWFR-A-09|FRIDAY-A|NW|S|4th Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Nuisance On Property 4/15/2025 2:51:28 PM||+++ ADDRESS WARNING +++Entered Address: 2900 STETSON LNValidated Address: 2902 STETSON LN - Address Id: 308811+++ ADDRESS WARNING +++gulley needs to be cut. grass is to high and has snakes in the area.|Neighborhoods 2500139713|2500139713|2411 PINE CONE DR HOUSTON TX 77339|30.0748|-95.2062|Routed|2025-04-15 14:51:27.0000000||Missed Garbage Pickup - 2500139713 - 2411 PINE CONE DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:53PM|GNEHSA|E|296V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 19:53:03.0000000|3168281.5000000000|13957818.0000000000|2411 PINE CONE DR|HOUSTON|TX|77339|1170740220715|2025-04-15 19:51:27.0000000|KINGWOOD AREA||NETU115|TUESDAY|NE|NETU-A-07|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/15/2025 2:53:03||NULL|Solid Waste Management 2500139712|12696790-2500139712|1 SHADOW LAWN ST HOUSTON TX 77005|29.7261|-95.3946|Service Completed|2025-04-15 14:50:48.0000000|Apr 17 2025 7:15AM|Traffic Signal Maintenance - 12696790-2500139712 - BISSONNET ST PARK WAY|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 7:52PM|SW|C|493W|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 19:52:45.0000000|3112641.5000000000|13829106.0000000000|1 SHADOW LAWN ST|HOUSTON|TX|77005|none|2025-04-15 19:50:48.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||+++ ADDRESS WARNING +++Entered Address: BISSONNET ST PARK WAYValidated Address: 1 SHADOW LAWN ST - Address Id: 2091155+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :Intersection is working at this time. 2500139711|20521462-2500139711|9550 DEERING DR HOUSTON TX 77036|29.6789|-95.552|Service Completed|2025-04-15 14:50:40.0000000|Apr 15 2025 9:42PM|Water Service - 20521462-2500139711 - 9550 DEERING DR|Water Service|2 Calendar Days|Apr 17 2025 7:52PM|SW|J|529V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:52:12.0000000|3063181.5000000000|13810525.0000000000|9550 DEERING DR|HOUSTON|TX|77036|1143350010001|2025-04-15 19:50:40.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:41:08 PM - Case # 20521462 -2500139711: All investig||NULL|4/15/2025 9:41:08 PM - Case # 20521462 -2500139711: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139710|20521463-2500139710|711 DOROTHY ST HOUSTON TX 77008|29.7839|-95.4088|Routed - Integrated|2025-04-15 14:50:26.0000000||Water Service - 20521463-2500139710 - 711 DOROTHY ST|Water Service|2 Calendar Days|Apr 17 2025 7:51PM|NW|C|492D|Public Works|Houston Water|Water Service|0|Active|2025-04-15 19:51:19.0000000|3107469.0000000000|13850059.0000000000|711 DOROTHY ST|HOUSTON|TX|77008|1342710010017|2025-04-15 19:50:26.0000000|GREATER HEIGHTS||||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||492D|Public Works 2500139709|2500139709|1917 SCHILDER DR HOUSTON TX 77093|29.8559|-95.3539|Routed|2025-04-15 14:50:03.0000000||Container Repair - 2500139709 - 1917 SCHILDER DR|Container Repair|10 Calendar Days|Apr 25 2025 7:51PM|NE|H|453D|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 19:51:58.0000000|3124075.7500000000|13876759.0000000000|1917 SCHILDER DR|HOUSTON|TX|77093|0650050000566|2025-04-15 19:50:03.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO103|MONDAY|NE|NEMO-B-04|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Container Repair 4/15/2025 2:51:58 PM||938 dorthy st 77008|Solid Waste Management 2500139708|12696791-2500139708|9403 BRAESHEATHER CT HOUSTON TX 77096|29.68|-95.4591|Service Completed|2025-04-15 14:49:47.0000000|Apr 15 2025 3:07PM|Traffic Signal Maintenance - 12696791-2500139708 - S BRAESWOOD BLVD W IH 610 LOOP S|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 7:50PM|SW|C|531U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 19:50:43.0000000|3092253.5000000000|13811260.0000000000|9403 BRAESHEATHER CT|HOUSTON|TX|77096|0911640000027|2025-04-15 19:49:47.0000000|MEYERLAND AREA||SWTU101|TUESDAY|SW|SETU-B-07|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: S BRAESWOOD BLVD W IH 610 LOOP SValidated Address: 9403 BRAESHEATHER CT - Address Id: 623981+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUP-12696766 2500139707|2500139707|3815 BLARNEY DR HOUSTON 77047|29.6232|-95.3605|Routed|2025-04-15 14:48:16.0000000||SWM Escalation - 2500139707 - 3815 BLARNEY DR|SWM Escalation|3 Working Days|Apr 18 2025 7:55PM|SE|D|573Q|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 19:48:56.0000000|3124602.7500000000|13792142.0000000000|3815 BLARNEY DR|HOUSTON||77047|0791560070011|2025-04-15 19:48:16.0000000|SOUTH ACRES / CRESTMONT PARK|Five Corners HCID #10B|SEFR117|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created SWM Escalation 4/15/2025 2:48:56 PM||4327753510393815 Blarney Dr|Solid Waste Management 2500139706|12696789-2500139706|1710 CHERRY BEND DR HOUSTON TX 77077|29.7479|-95.5905|Service Completed|2025-04-15 14:48:02.0000000|Apr 15 2025 3:13PM|Drainage - 12696789-2500139706 - 1710 CHERRY BEND DR|Drainage|30 Calendar Days|May 15 2025 7:48PM|NW|G|489N|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-15 19:48:42.0000000|3050245.2500000000|13835257.0000000000|1710 CHERRY BEND DR|HOUSTON|TX|77077|1064200000019|2025-04-15 19:48:02.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 64. Referred for further investigation ... ... Close||pavement is breaking up and a lot of stand water. please service.|Resolution :64. Referred for further investigationClose Comments :Invalid case type created. Refer to case#2500139759 . 2500139705|2500139705|1106 HOPPER CIR HOUSTON TX 77037|29.8787|-95.3744|Service Completed|2025-04-15 14:47:50.0000000|Apr 17 2025 9:31AM|Building Code Violation - 2500139705 - 1106 HOPPER CIR|Building Code Violation|7 Calendar Days|Apr 22 2025 7:48PM|NE|H|413Q|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 19:48:57.0000000|3117319.2500000000|13884854.0000000000|1106 HOPPER CIR|HOUSTON|TX|77037|1011580000009|2025-04-15 19:47:50.0000000|NORTHSIDE/NORTHLINE||NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I-55 on 311 complaint for unpermitted cons||building a car port|Inspector site visit I-55 on 311 complaint for unpermitted construction. Upon arrival no contact was made. I55 did observe a new carport cover that has been constructed without permits. 1st 15-day notice was issued pictures provided and follow-up sched 2500139703|20521461-2500139703|7103 ENGLAND ST HOUSTON TX 77021|29.6867|-95.3588|Service Completed|2025-04-15 14:45:58.0000000|Apr 16 2025 6:06PM|Water Leak - 20521461-2500139703 - 7103 ENGLAND ST|Water Leak|10 Calendar Days|Apr 25 2025 7:47PM|SE|D|533R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 19:47:28.0000000|3124416.2500000000|13815237.0000000000|7103 ENGLAND ST|HOUSTON|TX|77021|0332270520001|2025-04-15 19:45:58.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:06:40 PM - Case # 20521461 -2500139703: An investiga||Water leak near street area/ ditch|4/16/2025 6:06:40 PM - Case # 20521461 -2500139703: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139702|20521460-2500139702|1720 SOUTHMORE BLVD HOUSTON TX 77004|29.7244|-95.3807|Service Completed|2025-04-15 14:45:41.0000000|Apr 16 2025 1:48PM|Fire Hydrant - 20521460-2500139702 - 5200 CHENEVERT ST|Fire Hydrant|12 Calendar Days|Apr 27 2025 7:47PM|SW|D|533B|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-15 19:47:02.0000000|3116967.7500000000|13828679.0000000000|1720 SOUTHMORE BLVD|HOUSTON|TX|77004|0332630000004|2025-04-15 19:45:41.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:47:15 PM - Case # 20521460 -2500139702: An investiga||+++ ADDRESS WARNING +++Entered Address: 5200 CHENEVERT STValidated Address: 1720 SOUTHMORE BLVD - Address Id: 1085712+++ ADDRESS WARNING +++|4/16/2025 1:47:15 PM - Case # 20521460 -2500139702: An investigation has been completed and a leak was not found at this location. 2500139701|2500139701|5911 DE MOSS DR HOUSTON TX 77081|29.708|-95.4854|Routed|2025-04-15 14:45:25.0000000||Heavy Trash Code Violation - 2500139701 - 5911 DE MOSS DR|Heavy Trash Code Violation|25 Working Days|May 20 2025 7:54PM|SW|J|531E|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-15 19:47:31.0000000|3084010.2500000000|13821742.0000000000|5911 DE MOSS DR|HOUSTON|TX|77081|0860650000006|2025-04-15 19:45:25.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Heavy Trash Code Violation 4/15/2025 2||5911 de mossjunk waste out for 3 weeks|Solid Waste Management 2500139700|2500139700|7817 MILEY ST HOUSTON TX 77028|29.8174|-95.2856|Service Completed|2025-04-15 14:44:40.0000000|Apr 18 2025 11:36AM|Heavy Trash Code Violation - 2500139700 - 7802 MILEY ST|Heavy Trash Code Violation|25 Working Days|May 20 2025 8:54PM|NE|B|455P|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 20:47:16.0000000|3146185.2500000000|13863568.0000000000|7817 MILEY ST|HOUSTON|TX|77028|0790770050025|2025-04-15 19:44:40.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish and junk debris present at curbsid||+++ ADDRESS WARNING +++Entered Address: 7802 MILEY STValidated Address: 7817 MILEY ST - Address Id: 2114405+++ ADDRESS WARNING +++|Excessive heavy trash/rubbish and junk debris present at curbside near right of way (over 8 cubic yards - vacant lot - illegal dumping refer to SR #2500143755). 2500139699|12696786-2500139699|9221 KENILWORTH ST HOUSTON TX 77024|29.7819|-95.4667|Service Completed|2025-04-15 14:44:08.0000000|Apr 15 2025 2:57PM|Street Hazard - 12696786-2500139699 - 9221 Kenilworth Dr|Street Hazard|10 Calendar Days|Apr 25 2025 7:44PM|NW|A|491C|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 19:44:08.0000000|3089134.7500000000|13848764.0000000000|9221 KENILWORTH ST|HOUSTON|TX|77024|0690140030009|2025-04-15 19:44:08.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 64. Referred for further investigation ... ... Close||+++ ADDRESS Warning +++Entered Address: 9221 Kenilworth DrValidated Address: 9221 KENILWORTH ST - Address Id: 168917+++ ADDRESS Warning +++1. The city just completed the road pave in this March.2. The homeowner of 9231 Kenilworth tried to destroy the new p|Resolution :64. Referred for further investigationClose Comments :Created service request number 2500139728 for further investigation 2500139698|2500139698|914 BROAD RIPPLE DR HOUSTON 77336|30.0234|-95.1018|Routed|2025-04-15 14:43:02.0000000||SWM Escalation - 2500139698 - 914 BROAD RIPPLE DR|SWM Escalation|3 Working Days|Apr 18 2025 7:50PM|GNEHSA|E|338M|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 19:43:56.0000000|3201892.7500000000|13940231.0000000000|914 BROAD RIPPLE DR|HOUSTON||77336|0904580000639|2025-04-15 19:43:02.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created SWM Escalation 4/15/2025 2:43:56 PM||Please deliver one ((zzz) additional can.|Solid Waste Management 2500139697|2500139697|5731 CORNISH ST HOUSTON 77007|29.7781|-95.4258|Routed|2025-04-15 14:42:28.0000000||Trash Dumping or Illegal Dumpsite - 2500139697 - 5731 Cornish St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 7:43PM|NW|C|492F|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 19:43:46.0000000|3102130.7500000000|13847794.0000000000|5731 CORNISH ST|HOUSTON||77007|0391960000028|2025-04-15 19:42:28.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH108|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Trash Dumping or Illegal Dumpsite 4||This pile of trash has been here for more than a month Please please please pick up|Solid Waste Management 2500139696|12696787-2500139696|2810 MOWERY RD HOUSTON TX 77045|29.6359|-95.4049|Routed - Integrated|2025-04-15 14:41:51.0000000||Street Condition - 12696787-2500139696 - MOWERY RD AMELIA DR|Street Condition|30 Calendar Days|May 15 2025 7:44PM|SW|D|572M|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-15 19:44:25.0000000|3110219.0000000000|13796152.0000000000|2810 MOWERY RD|HOUSTON|TX|77045|0451800010028|2025-04-15 19:41:51.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:45:45||+++ ADDRESS WARNING +++Entered Address: MOWERY RD AMELIA DRValidated Address: 2810 MOWERY RD - Address Id: 1182376+++ ADDRESS WARNING +++Multiple potholes|Public Works 2500139695|12696785-2500139695|450 MAGNOLIA POINT DR HOUSTON TX 77336|30.062|-95.129|Routed - Integrated|2025-04-15 14:41:05.0000000||Traffic Signs - 12696785-2500139695 - 450 MAGNOLIA POINT DR|Traffic Signs|14 Working Days|May 5 2025 7:43PM|GNEHSA|E|298X|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 19:43:55.0000000|3192838.7500000000|13953957.0000000000|450 MAGNOLIA POINT DR|HOUSTON|TX|77336|0954560000055|2025-04-15 19:41:05.0000000|LAKE HOUSTON||NETU107|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Traffic Signs 4/15/2025 2:43:55 PM||450 magnolia point and 533 magnolia point|Public Works 2500139694|20521456-2500139694|760 NICHOLSON ST HOUSTON TX 77007|29.7844|-95.4052|Service Completed|2025-04-15 14:40:49.0000000|Apr 15 2025 3:24PM|Water Service - 20521456-2500139694 - 760 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 7:43PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:43:39.0000000|3108600.2500000000|13850283.0000000000|760 NICHOLSON ST|HOUSTON|TX|77007|1291060010043|2025-04-15 19:40:49.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:23:04 PM - Case # 20521456 -2500139694: Dear Custome||NULL|4/15/2025 3:23:04 PM - Case # 20521456 -2500139694: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139693|2500139693||29.7584|-95.3698|Routed|2025-04-15 14:40:48.0000000||MYR Correspondence - 2500139693|MYR Correspondence|7 Calendar Days|Apr 22 2025 7:41PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 19:41:04.0000000|0|0|||||none|2025-04-15 19:40:48.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 2:41:||Scheduling Request: E-mail invitation requesting Mayor attend Space Awards Gala on April 25 2025|Mayor Office 2500139692|20521457-2500139692|2006 VIKING DR HOUSTON TX 77018|29.8357|-95.4483|Service Completed|2025-04-15 14:40:26.0000000|Apr 15 2025 4:08PM|Water Leak - 20521457-2500139692 - 2006 VIKING DR|Water Leak|10 Calendar Days|Apr 25 2025 7:43PM|NW|C|452E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 19:43:38.0000000|3094373.0000000000|13868504.0000000000|2006 VIKING DR|HOUSTON|TX|77018|0845280000012|2025-04-15 19:40:26.0000000|CENTRAL NORTHWEST||NWTU108|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:07:32 PM - Case # 20521457 -2500139692: An investiga||Citizen states that there is either a leak in the City line or in the neighbor's irrigation system. On the left hand side when looking at the house between the garage and the fence. Citizen states that she does have "No Trespassing" signs but she is gra|4/15/2025 4:07:32 PM - Case # 20521457 -2500139692: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139691|20521458-2500139691|903 ALEXANDER ST HOUSTON TX 77008|29.787|-95.4079|Service Completed|2025-04-15 14:40:18.0000000|Apr 15 2025 3:48PM|Water Service - 20521458-2500139691 - 903 ALEXANDER ST|Water Service|2 Calendar Days|Apr 17 2025 7:41PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:41:25.0000000|3107715.0000000000|13851202.0000000000|903 ALEXANDER ST|HOUSTON|TX|77008|1323480010003|2025-04-15 19:40:18.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:47:12 PM - Case # 20521458 -2500139691: Dear Custome||NULL|4/15/2025 3:47:12 PM - Case # 20521458 -2500139691: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139690|2500139690|843 W 42ND ST HOUSTON TX 77018|29.8248|-95.4179|Routed|2025-04-15 14:40:09.0000000||New Move In Service - 2500139690 - 843 W 42ND ST|New Move In Service|11 Calendar Days|Apr 26 2025 7:45PM|NW|H|452L|Solid Waste Management|Collections|New Move In Service|0|Active|2025-04-15 19:45:12.0000000|3104130.6500000000|13864827.1300000000|843 W 42ND ST|HOUSTON|TX|77018|0660460350034|2025-04-15 19:40:09.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE||3rd Thursday|NE|SWM Collections|FULL|11 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created New Move In Service 4/15/2025 2:45:12 PM||NEW SERVICE TRASH AND RECYCLING BIN REQUESTED FOR NEW HOME AT 843 W 42ND STREET 77018|Solid Waste Management 2500139689|2500139689|7003 KATY RD HOUSTON TX 77024|29.7821|-95.441|Service Completed|2025-04-15 14:39:38.0000000|Apr 15 2025 2:43PM|MOPD Meetings - 2500139689 - 6922 KATY RD|MOPD Meetings|5 Working Days|Apr 22 2025 7:50PM|NW|C|492A|Mayor Office|People With Disabilities|MOPD Meetings|1|Resolved|2025-04-15 19:43:19.0000000|3097434.5000000000|13848711.0000000000|7003 KATY RD|HOUSTON|TX|77024|1366380010001|2025-04-15 19:39:38.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||+++ ADDRESS WARNING +++Entered Address: 6922 KATY RDValidated Address: 7003 KATY RD - Address Id: 36279+++ ADDRESS WARNING +++|Mayor Office 2500139688|12696788-2500139688|TOPPING ST FRIENDLY RD HOUSTON TX 77093|29.8556|-95.3275|Routed - Integrated|2025-04-15 14:39:35.0000000||Pothole - 12696788-2500139688 - TOPPING ST FRIENDLY RD|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NE|H|454B|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-15 19:44:38.0000000|3132537.4500000000|13876972.7300000000|TOPPING ST FRIENDLY RD|HOUSTON|TX|77093|0720220300618|2025-04-15 19:39:35.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU107|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW||2nd Thursday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:27:44||4000 Topping St and 10100 Friendly zip 77093|Public Works 2500139687|2500139687|2314 RUTH ST HOUSTON TX 77004|29.7258|-95.3725|Service Completed|2025-04-15 14:39:01.0000000|Apr 18 2025 11:26AM|Container Replacement - 2500139687 - 2314 RUTH ST|Container Replacement|10 Calendar Days|Apr 25 2025 7:39PM|SE|D|493X|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 19:39:58.0000000|3119623.5000000000|13829284.0000000000|2314 RUTH ST|HOUSTON|TX|77004|0521480030009|2025-04-15 19:39:01.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500139686|20521454-2500139686|7102 LYONS AVE HOUSTON TX 77020|29.7764|-95.2986|Service Completed|2025-04-15 14:38:23.0000000|Apr 16 2025 12:24PM|Sewer Wastewater - 20521454-2500139686 - 7102 LYONS AVE|Sewer Wastewater|1 Calendar Day|Apr 16 2025 7:40PM|NE|H|494H|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 19:40:36.0000000|3142490.7500000000|13848418.0000000000|7102 LYONS AVE|HOUSTON|TX|77020|1374860010001|2025-04-15 19:38:23.0000000|DENVER HARBOR / PORT HOUSTON||||NE|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:23:38 PM - Case # 20521454 -2500139686: All investi||NULL|4/16/2025 12:23:38 PM - Case # 20521454 -2500139686: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139685|2500139685||29.7584|-95.3698|Service Completed|2025-04-15 14:38:19.0000000|Apr 18 2025 2:13PM|MYR Correspondence - 2500139685|MYR Correspondence|7 Calendar Days|Apr 22 2025 7:38PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-15 19:38:38.0000000|0|0|||||none|2025-04-15 19:38:19.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||Scheduling Request: E-mail from Andrii Kovtun requesting a meeting with Mayor Whitmire|Mayor Office 2500139684|20521459-2500139684|4330 HAZELTON ST HOUSTON TX 77035|29.6673|-95.4507|Service Completed|2025-04-15 14:38:09.0000000|Apr 15 2025 3:54PM|Sewer Wastewater - 20521459-2500139684 - 4330 HAZELTON ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 7:42PM|SW|K|531Z|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 19:42:12.0000000|3095460.7500000000|13807260.0000000000|4330 HAZELTON ST|HOUSTON|TX|77035|0830290000454|2025-04-15 19:38:09.0000000|NEAR SOUTHWEST||SWTH116|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:54:23 PM - Case # 20521459 -2500139684: Investigatio||rubber hose to prevent water from leaking is leaking citizen wants the city to come out and assist with the cover|4/15/2025 3:54:23 PM - Case # 20521459 -2500139684: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500139682|2500139682|50 WAUGH DR HOUSTON TX 77007|29.7671|-95.3988|Service Completed|2025-04-15 14:38:03.0000000|Apr 15 2025 2:40PM|MOPD Events - 2500139682 - 50 WAUGH DR|MOPD Events|5 Working Days|Apr 22 2025 7:45PM|NW|C|492M|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 19:38:18.0000000|3110837.7500000000|13844033.0000000000|50 WAUGH DR|HOUSTON|TX|77007|1225710010001|2025-04-15 19:38:03.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139681|2500139681|7331 CONLEY ST HOUSTON TX 77021|29.6827|-95.3614|Service Completed|2025-04-15 14:37:49.0000000|Apr 18 2025 1:39PM|Container Replacement - 2500139681 - 7331 CONLEY ST|Container Replacement|10 Calendar Days|Apr 25 2025 7:41PM|SE|D|533Q|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 19:41:01.0000000|3123660.5000000000|13813730.0000000000|7331 CONLEY ST|HOUSTON|TX|77021|0332300660018|2025-04-15 19:37:49.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500139680|20521455-2500139680|938 DOROTHY ST HOUSTON TX 77008|29.7884|-95.4086|Service Completed|2025-04-15 14:37:14.0000000|Apr 15 2025 3:22PM|Water Service - 20521455-2500139680 - 938 DOROTHY ST|Water Service|2 Calendar Days|Apr 17 2025 7:38PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:38:42.0000000|3107491.5000000000|13851693.0000000000|938 DOROTHY ST|HOUSTON|TX|77008|0600850100023|2025-04-15 19:37:14.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:20:59 PM - Case # 20521455 -2500139680: Dear Custome||938 dorthy st 77008|4/15/2025 3:20:59 PM - Case # 20521455 -2500139680: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139679|2500139679|13302 CRIM RD HOUSTON TX 77049|29.8201|-95.2119|Service Completed|2025-04-15 14:36:27.0000000|Apr 17 2025 2:16PM|Container Repair - 2500139679 - 13302 CRIM RD|Container Repair|10 Calendar Days|Apr 25 2025 7:37PM|NE|I|456Q|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-15 19:37:12.0000000|3169475.2500000000|13865192.0000000000|13302 CRIM RD|HOUSTON|TX|77049|1151200120054|2025-04-15 19:36:27.0000000|HUNTERWOOD||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Nikita Adderson. Notes:||NULL|Completed by Nikita Adderson. Notes: 2500139676|2500139676|2506 EVERETT ST HOUSTON TX 77009|29.7844|-95.3635|Routed|2025-04-15 14:35:18.0000000||Missed Recycling Pickup - 2500139676 - 2506 EVERETT ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 7:36PM|NE|H|493C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 19:36:31.0000000|3121841.7500000000|13850696.0000000000|2506 EVERETT ST|HOUSTON|TX|77009|0121410000008|2025-04-15 19:35:18.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Missed Recycling Pickup 4/15/2025 2:36:31||Green bin needs to be serviced|Solid Waste Management 2500139675|20521452-2500139675|829 NICHOLSON ST HOUSTON TX 77007|29.7862|-95.4057|Service Completed|2025-04-15 14:34:26.0000000|Apr 15 2025 3:58PM|Water Service - 20521452-2500139675 - 829 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 7:35PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:35:59.0000000|3108425.5000000000|13850927.0000000000|829 NICHOLSON ST|HOUSTON|TX|77007|1340280010003|2025-04-15 19:34:26.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:57:10 PM - Case # 20521452 -2500139675: Dear Custome||NULL|4/15/2025 3:57:10 PM - Case # 20521452 -2500139675: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139674|20521453-2500139674|814 LAWRENCE ST HOUSTON TX 77007|29.7858|-95.4067|Service Completed|2025-04-15 14:34:10.0000000|Apr 15 2025 3:18PM|Water Service - 20521453-2500139674 - 814 LAWRENCE ST|Water Service|2 Calendar Days|Apr 17 2025 7:35PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:35:31.0000000|3108129.0000000000|13850765.0000000000|814 LAWRENCE ST|HOUSTON|TX|77007|0621980010015|2025-04-15 19:34:10.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:18:12 PM - Case # 20521453 -2500139674: Dear Custome||NULL|4/15/2025 3:18:12 PM - Case # 20521453 -2500139674: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139673|2500139673|2023 ALTHEA DR HOUSTON TX 77018|29.8248|-95.4488|Service Completed|2025-04-15 14:33:57.0000000|Apr 15 2025 2:39PM|Missed Garbage Pickup - 2500139673 - 2023 ALTHEA DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:36PM|NW|C|452J|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 19:36:14.0000000|3094348.7500000000|13864530.0000000000|2023 ALTHEA DR|HOUSTON|TX|77018|0731000830019|2025-04-15 19:33:57.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|can blocked by vehicle on arrival will provide service on sched||landscaping truck parked in front of my can I have picturesRubicon: no issues|can blocked by vehicle on arrival will provide service on schedule service day 2500139672|2500139672|11109 NOBILITY DR HOUSTON TX 77477|29.6617|-95.5904|Routed|2025-04-15 14:33:49.0000000||Container Repair - 2500139672 - 11109 NOBILITY DR|Container Repair|10 Calendar Days|Apr 25 2025 7:37PM|SW|F|529W|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 19:37:27.0000000|3051193.0000000000|13803932.0000000000|11109 NOBILITY DR|HOUSTON|TX|77477|1148790050026|2025-04-15 19:33:49.0000000|ALIEF||SWMO101|MONDAY|SW|SWMO-B-04|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Repair 4/15/2025 2:37:27 PM||460610031516lid and wheel broken|Solid Waste Management 2500139671|2500139671|12803 SUSANNA LN HOUSTON TX 77072|29.6975|-95.6068|Service Completed|2025-04-15 14:32:56.0000000|Apr 16 2025 5:16PM|Missed Garbage Pickup - 2500139671 - 12803 SUSANNA LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:33PM|SW|F|528M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 19:33:24.0000000|3045618.2500000000|13816771.0000000000|12803 SUSANNA LN|HOUSTON|TX|77072|1084870000010|2025-04-15 19:32:56.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||citizen states garbage was missed. Rubicon states garbage is still on scheduled for 4/14/2025. Please service and update.|Driver Robinson working on route on 4/16/25 2500139669|20521450-2500139669|923 DOROTHY ST HOUSTON TX 77008|29.7878|-95.4092|Service Completed|2025-04-15 14:31:59.0000000|Apr 15 2025 5:32PM|Water Service - 20521450-2500139669 - 923 DOROTHY ST|Water Service|2 Calendar Days|Apr 17 2025 7:32PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:32:40.0000000|3107308.0000000000|13851476.0000000000|923 DOROTHY ST|HOUSTON|TX|77008|0600850090014|2025-04-15 19:31:59.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:31:45 PM - Case # 20521450 -2500139669: Dear Custome||923 DOROTHY ST|4/15/2025 5:31:45 PM - Case # 20521450 -2500139669: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139666|2500139666|12939 CARVEL LN HOUSTON TX 77072|29.6964|-95.6108|Service Completed|2025-04-15 14:31:32.0000000|Apr 16 2025 5:17PM|Missed Garbage Pickup - 2500139666 - 12939 CARVEL LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:32PM|SW|F|528L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 19:32:34.0000000|3044340.5000000000|13816349.0000000000|12939 CARVEL LN|HOUSTON|TX|77072|1098480000003|2025-04-15 19:31:32.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||NULL|Driver Robinson working on route on 4/16/25 2500139665|307124-2500139665|5702 HILARY ST HOUSTON TX 77026|29.8051|-95.3122|Routed - Integrated|2025-04-15 14:31:19.0000000||Nuisance On Property - 307124-2500139665 - 5702 HILARY ST|Nuisance On Property|180 Working Days|Jan 5 2026 8:33PM|NE|B|454U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 19:33:00.0000000|3137867.5000000000|13858709.0000000000|5702 HILARY ST|HOUSTON|TX|77026|0761610050004|2025-04-15 19:31:19.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Nuisance On Property 4/15/2025 2:33:00 PM||please make contact to with caller she would like to know an ETA|Neighborhoods 2500139664|2500139664|7718 BUENA VISTA ST HOUSTON TX 77087|29.6825|-95.2857|Routed|2025-04-15 14:31:17.0000000||Container Repair - 2500139664 - 7718 BUENA VISTA ST|Container Repair|10 Calendar Days|Apr 25 2025 7:33PM|SE|I|535S|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 19:33:34.0000000|3147681.2500000000|13814412.0000000000|7718 BUENA VISTA ST|HOUSTON|TX|77087|0751850020005|2025-04-15 19:31:17.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU106|TUESDAY|SE|SETU-A-03|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Container Repair 4/15/2025 2:33:34 PM||0506110011457718 buena vista 77087|Solid Waste Management 2500139662|20521451-2500139662|834 NICHOLSON ST HOUSTON TX 77007|29.7863|-95.4053|Service Completed|2025-04-15 14:30:35.0000000|Apr 15 2025 4:01PM|Water Service - 20521451-2500139662 - 834 Nicholson St|Water Service|2 Calendar Days|Apr 17 2025 7:30PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:30:35.0000000|3108564.5000000000|13850959.0000000000|834 NICHOLSON ST|HOUSTON|TX|77007|1234630010002|2025-04-15 19:30:35.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/15/2025 3:59:02 PM - Case # 20521451 -2500139662: Dear Custome||Water shutoff without notice|4/15/2025 3:59:02 PM - Case # 20521451 -2500139662: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139661|20521446-2500139661|840 ALEXANDER ST HOUSTON TX 77007|29.7867|-95.4075|Service Completed|2025-04-15 14:30:21.0000000|Apr 15 2025 5:32PM|Water Service - 20521446-2500139661 - 840 ALEXANDER ST|Water Service|2 Calendar Days|Apr 17 2025 7:30PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:30:59.0000000|3107865.5000000000|13851086.0000000000|840 ALEXANDER ST|HOUSTON|TX|77007|0621980020049|2025-04-15 19:30:21.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:30:46 PM - Case # 20521446 -2500139661: Dear Custome||NULL|4/15/2025 5:30:46 PM - Case # 20521446 -2500139661: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139660|2500139660|8710 NAIRN ST HOUSTON TX 77074|29.6803|-95.5308|Routed|2025-04-15 14:30:21.0000000||Container Repair - 2500139660 - 8710 NAIRN ST|Container Repair|10 Calendar Days|Apr 25 2025 7:32PM|SW|J|530P|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 19:32:55.0000000|3069921.2500000000|13811236.0000000000|8710 NAIRN ST|HOUSTON|TX|77074|0872460000023|2025-04-15 19:30:21.0000000|BRAEBURN||SWTU110|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Container Repair 4/15/2025 2:32:55 PM||NULL|Solid Waste Management 2500139659|2500139659|4343 BUGLE RD HOUSTON 77072|29.7101|-95.5794|Routed|2025-04-15 14:30:07.0000000||SWM Escalation - 2500139659 - 4343 BUGLE RD|SWM Escalation|3 Working Days|Apr 18 2025 7:41PM|SW|F|529F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 19:34:01.0000000|3054164.2500000000|13821622.0000000000|4343 BUGLE RD|HOUSTON||77072|1087260010011|2025-04-15 19:30:07.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/15/2025 2:34:01 PM||Checked with Mrs. Garcia with SWM- citizen is paying for a second container|Solid Waste Management 2500139658|12696784-2500139658|4026 SIMSBROOK DR HOUSTON TX 77045|29.6211|-95.4379|Routed - Integrated|2025-04-15 14:29:34.0000000||Traffic Signs - 12696784-2500139658 - SIMSBROOK DR WHITE HEATHER DR|Traffic Signs|14 Working Days|May 5 2025 7:31PM|SW|K|572N|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 19:31:13.0000000|3100097.5000000000|13790651.0000000000|4026 SIMSBROOK DR|HOUSTON|TX|77045|0892750000022|2025-04-15 19:29:34.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:11:34||+++ ADDRESS WARNING +++Entered Address: SIMSBROOK DR WHITE HEATHER DRValidated Address: 4026 SIMSBROOK DR - Address Id: 1182811+++ ADDRESS WARNING +++citizen reporting stops have been removed near schools causing safety concerns for children crossing the|Public Works 2500139657|20521447-2500139657|2017 WICHITA ST HOUSTON TX 77004|29.7241|-95.3774|Routed - Integrated|2025-04-15 14:29:22.0000000||Water Leak - 20521447-2500139657 - 2017 WICHITA ST|Water Leak|10 Calendar Days|Apr 25 2025 7:30PM|SW|D|533B|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 19:30:37.0000000|3118094.0000000000|13828621.0000000000|2017 WICHITA ST|HOUSTON|TX|77004|0610960000018|2025-04-15 19:29:22.0000000|MACGREGOR|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:38:52||alley is full of water causing low pressure|Public Works 2500139656|20521448-2500139656|1701 SOUTH ST HOUSTON TX 77009|29.7734|-95.364|Service Completed|2025-04-15 14:29:00.0000000|Apr 15 2025 4:06PM|Sewer Wastewater - 20521448-2500139656 - 1701 South St|Sewer Wastewater|1 Calendar Day|Apr 16 2025 7:29PM|NE|H|493G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 19:29:00.0000000|3121788.2500000000|13846670.0000000000|1701 SOUTH ST|HOUSTON|TX|77009|0031930000024|2025-04-15 19:29:00.0000000|NEAR NORTHSIDE|Greater Northside MD|||NE|||NW|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|4/15/2025 4:04:53 PM - Case # 20521448 -2500139656: All investig||Myrtle Lift Station is barely receiving flow. I am requesting the gravity line segment from manhole II112149A to be investigated. Contractors are working next to the lift station in the area of the manhole. ˙˙|4/15/2025 4:04:53 PM - Case # 20521448 -2500139656: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139655|2500139655|3734 TOPPING ST HOUSTON TX 77093|29.8566|-95.3305|Routed|2025-04-15 14:28:56.0000000||Container Replacement - 2500139655 - 3734 TOPPING ST|Container Replacement|10 Calendar Days|Apr 25 2025 7:30PM|NE|H|414X|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 19:30:27.0000000|3131478.7500000000|13877267.0000000000|3734 TOPPING ST|HOUSTON|TX|77093|0720220270451|2025-04-15 19:28:56.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU108|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Container Replacement 4/15/2025 2:30:2||3734 topping344332901380|Solid Waste Management 2500139654|2500139654|1475 W GRAY ST HOUSTON TX 77019|29.7529|-95.3997|Service Completed|2025-04-15 14:28:31.0000000|Apr 15 2025 2:28PM|MOPD Events - 2500139654 - 1475 W GRAY ST|MOPD Events|5 Working Days|Apr 22 2025 7:35PM|NW|C|492R|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 19:28:39.0000000|3110693.0000000000|13838867.0000000000|1475 W GRAY ST|HOUSTON|TX|77019|0442320000007|2025-04-15 19:28:31.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE|MYR MOPD|FULL|5 Working Days|App|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139652|2500139652|2802 WUTHERING HEIGHTS DR HOUSTON TX 77045|29.6339|-95.4161|Routed|2025-04-15 14:28:20.0000000||Missed Recycling Pickup - 2500139652 - 2802 WUTHERING HEIGHTS DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 7:29PM|SW|K|572L|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 19:29:13.0000000|3106838.5000000000|13795481.0000000000|2802 WUTHERING HEIGHTS DR|HOUSTON|TX|77045|0836400000350|2025-04-15 19:28:20.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500139650|2500139650|5239 CRIPPLE CREEK CT HOUSTON TX 77017|29.6848|-95.2466|Service Completed|2025-04-15 14:27:31.0000000|Apr 16 2025 7:58AM|Recycling Cart Repair - 2500139650 - 5239 CRIPPLE CREEK CT|Recycling Cart Repair|14 Calendar Days|Apr 29 2025 7:28PM|SE|E|536N|Solid Waste Management|Recycling|Recycling Cart Repair|1|Resolved|2025-04-15 19:28:56.0000000|3160043.7500000000|13815637.0000000000|5239 CRIPPLE CREEK CT|HOUSTON|TX|77017|0984480000008|2025-04-15 19:27:31.0000000|MEADOWBROOK / ALLENDALE||SEMO123|MONDAY|SE|SEMO-B-08|MONDAY-B|SE|S|1st Monday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||the container has holes on the side and the lid is damaged /// 0637-1131-1231|Completed by Vincent Allen. Notes: 2500139649|20521443-2500139649|905 LAWRENCE ST HOUSTON TX 77008|29.7872|-95.4071|Service Completed|2025-04-15 14:27:25.0000000|Apr 15 2025 4:18PM|Water Service - 20521443-2500139649 - 905 LAWRENCE ST|Water Service|2 Calendar Days|Apr 17 2025 7:28PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:28:45.0000000|3107961.2500000000|13851255.0000000000|905 LAWRENCE ST|HOUSTON|TX|77008|0621980040003|2025-04-15 19:27:25.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:16:51 PM - Case # 20521443 -2500139649: All investig||Out of water|4/15/2025 4:16:51 PM - Case # 20521443 -2500139649: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139648|2500139648|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-15 14:27:19.0000000|Apr 15 2025 2:32PM|MOPD Events - 2500139648 - 4802 LOCKWOOD DR|MOPD Events|5 Working Days|Apr 22 2025 7:37PM|NE|B|454U|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 19:30:48.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-15 19:27:19.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139647|2500139647|7307 BROU LN HOUSTON TX 77074|29.6997|-95.5053|Service Completed|2025-04-15 14:27:14.0000000|Apr 16 2025 4:52PM|Missed Garbage Pickup - 2500139647 - 7307 BROU LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:28PM|SW|J|530M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 19:28:21.0000000|3077790.7500000000|13818516.0000000000|7307 BROU LN|HOUSTON|TX|77074|0882410000005|2025-04-15 19:27:14.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||Caller states missed the whole block|Driver Robinson working on route on 4/16/25 2500139644|2500139644|912 KNOX ST HOUSTON 77007|29.77|-95.421|Routed|2025-04-15 14:26:21.0000000||SWM Escalation - 2500139644 - 902 KNOX ST|SWM Escalation|3 Working Days|Apr 18 2025 7:33PM|NW|C|492G|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 19:26:49.0000000|3103831.2500000000|13844889.0000000000|912 KNOX ST|HOUSTON||77007|1447070010002|2025-04-15 19:26:21.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/15/2025 2:26:49 PM||+++ ADDRESS WARNING +++Entered Address: 902 KNOX STValidated Address: 912 KNOX ST - Address Id: 1917357+++ ADDRESS WARNING +++unit b|Solid Waste Management 2500139642|20521444-2500139642|470 MAXEY RD HOUSTON TX 77013|29.7875|-95.221|Service Completed|2025-04-15 14:26:16.0000000|Apr 17 2025 10:30AM|Water Leak - 20521444-2500139642 - 470 MAXEY RD|Water Leak|10 Calendar Days|Apr 25 2025 7:27PM|NE|I|496C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 19:27:23.0000000|3166973.7500000000|13853259.0000000000|470 MAXEY RD|HOUSTON|TX|77013|0410150040092|2025-04-15 19:26:16.0000000|NORTHSHORE||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 10:28:48 AM - Case # 20521444 -2500139642: Investigati||NULL|4/17/2025 10:28:48 AM - Case # 20521444 -2500139642: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500139641|2500139641|5902 HARRISBURG BLVD HOUSTON TX 77011|29.74|-95.3171|Routed|2025-04-15 14:25:53.0000000||Trash Dumping or Illegal Dumpsite - 2500139641 - 5902 harrisburg boulevard|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 7:26PM|NE|H|494U|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 19:26:04.0000000|3137055.5000000000|13835001.0000000000|5902 HARRISBURG BLVD|HOUSTON|TX|77011|0380590000001|2025-04-15 19:25:53.0000000|SECOND WARD|East End MD|SEMO108|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|WEB Rubbish on the right of way||+++ ADDRESS WARNING +++Entered Address: 5902 harrisburg boulevardValidated Address: 5902 HARRISBURG BLVD - Address Id: 58356+++ ADDRESS WARNING +++Rubbish on the right of way|Solid Waste Management 2500139639|20521445-2500139639|12507 SHARPVIEW DR HOUSTON TX 77072|29.6996|-95.6005|Service Completed|2025-04-15 14:25:13.0000000|Apr 15 2025 2:54PM|Water Leak - 20521445-2500139639 - 12507 SHARPVIEW DR|Water Leak|10 Calendar Days|Apr 25 2025 7:26PM|SW|F|528M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 19:26:23.0000000|3047591.5000000000|13817590.0000000000|12507 SHARPVIEW DR|HOUSTON|TX|77072|1117510000016|2025-04-15 19:25:13.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:53:07 PM - Case # 20521445 -2500139639: Dear Custome||12507 sharpview/ passed fire station back enterance across from water tower|4/15/2025 2:53:07 PM - Case # 20521445 -2500139639: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139638|2500139638|8519 CARVEL LN HOUSTON TX 77036|29.6956|-95.5354|Service Completed|2025-04-15 14:24:52.0000000|Apr 16 2025 1:33PM|Liaison Comm - 2500139638 - 8519 CARVEL LN|Liaison Comm|5 Working Days|Apr 22 2025 7:33PM|SW|J|530J|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 19:26:33.0000000|3068290.0000000000|13816750.0000000000|8519 CARVEL LN|HOUSTON|TX|77036|0933420000003|2025-04-15 19:24:52.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW|S|2nd Monday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||SWM Escalation - 2500095257 - 8519 CARVEL LNContainer Replacement - 2500074845 - 8519 CARVEL LNcitizen is in need of container he has bene without container for about a month and is concerned about his serviced. he would like for a supervisor to make cont|container department has been notified 2500139637|2500139637|7830 CANDLE LN HOUSTON 77071|29.6596|-95.5161|Service Completed|2025-04-15 14:24:35.0000000|Apr 16 2025 1:28PM|Liaison Comm - 2500139637 - 7830 CANDLE LN|Liaison Comm|5 Working Days|Apr 22 2025 7:32PM|SW|K|530Y|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 19:25:57.0000000|3074814.0000000000|13803842.0000000000|7830 CANDLE LN|HOUSTON||77071|1092660000008|2025-04-15 19:24:35.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||Please expedite delivery of container case was escalated to no resolve. Please make customer contact at xxx-xxx-xxxx.Notes on previous case: Per citizen states that garbage container was destroyed and now container fell into the truck. Please service|Container department has been notified 2500139636|2500139636|1 NORWOOD ST HOUSTON TX 77011|29.7446|-95.3159|Service Completed|2025-04-15 14:23:58.0000000|Apr 15 2025 2:44PM|Add a Can - 2500139636 - 1 NORWOOD ST|Add a Can|14 Calendar Days|Apr 29 2025 7:29PM|NE|H|494U|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-15 19:29:00.0000000|3137415.7900000000|13836612.5700000000|1 NORWOOD ST|HOUSTON|TX|77011|0150110000022|2025-04-15 19:23:58.0000000|SECOND WARD|East End MD|SEMO108|MONDAY|SE|SEMO-A-09|MONDAY-A|SE||1st Wednesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Account number and service address do not match.||011813501571|Account number and service address do not match. 2500139635|2500139635|10705 FLEMING DR HOUSTON 77013|29.7772|-95.24|Service Completed|2025-04-15 14:23:49.0000000|Apr 16 2025 12:09PM|HPW Escalation - 2500139635 - 10705 FLEMING DR|HPW Escalation|3 Working Days|Apr 18 2025 7:32PM|NE|I|496E|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-15 19:25:09.0000000|3161065.5400000000|13849293.9800000000|10705 FLEMING DR|HOUSTON||77013|0772390020009|2025-04-15 19:23:49.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE||1st Monday|NE|HPW CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|Made customer contact repair will be scheduled||water meter is leaking // leak has gotten worse|Made customer contact repair will be scheduled 2500139634|2500139634|11107 LANDS WALK DR HOUSTON TX 77099|29.6664|-95.5754|Routed|2025-04-15 14:23:48.0000000||Container Replacement - 2500139634 - 11107 LANDS WALK DR|Container Replacement|10 Calendar Days|Apr 25 2025 7:24PM|SW|F|529X|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 19:24:47.0000000|3055889.5000000000|13805780.0000000000|11107 LANDS WALK DR|HOUSTON|TX|77099|1189210010013|2025-04-15 19:23:48.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Container Replacement 4/15/2025 2:24:47 P||11107 LANDS WALK DR 432763313025|Solid Waste Management 2500139632|20521441-2500139632|754 NICHOLSON ST HOUSTON TX 77007|29.7842|-95.4052|Service Completed|2025-04-15 14:23:34.0000000|Apr 15 2025 5:30PM|Water Service - 20521441-2500139632 - 754 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 7:24PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:24:31.0000000|3108604.0000000000|13850208.0000000000|754 NICHOLSON ST|HOUSTON|TX|77007|1291060010046|2025-04-15 19:23:34.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:29:48 PM - Case # 20521441 -2500139632: Dear Custome||NULL|4/15/2025 5:29:48 PM - Case # 20521441 -2500139632: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139631|2500139631|5239 CRIPPLE CREEK CT HOUSTON TX 77017|29.6848|-95.2466|Service Completed|2025-04-15 14:22:56.0000000|Apr 16 2025 7:58AM|Container Repair - 2500139631 - 5239 CRIPPLE CREEK CT|Container Repair|10 Calendar Days|Apr 25 2025 7:27PM|SE|E|536N|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-15 19:27:21.0000000|3160043.7500000000|13815637.0000000000|5239 CRIPPLE CREEK CT|HOUSTON|TX|77017|0984480000008|2025-04-15 19:22:56.0000000|MEADOWBROOK / ALLENDALE||SEMO123|MONDAY|SE|SEMO-B-08|MONDAY-B|SE|S|1st Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||the container has holes on the side and the lid is damaged /// 0637-1131-1231|Completed by Vincent Allen. Notes: 2500139630|2500139630|5414 CREEKBEND DR HOUSTON TX 77096|29.6659|-95.4776|Service Completed|2025-04-15 14:22:42.0000000|Apr 15 2025 4:09PM|Property Damage - 2500139630 - 5414 CREEKBEND DR|Property Damage|34 Calendar Days|May 19 2025 7:25PM|SW|K|531X|Solid Waste Management|General Support Services|Property Damage|1|Resolved|2025-04-15 19:25:51.0000000|3086943.0000000000|13806513.0000000000|5414 CREEKBEND DR|HOUSTON|TX|77096|0840380000022|2025-04-15 19:22:42.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW|SWM Collections|FULL|34 Calendar Days|Phone|2025-04-20 11:15:04.1430000|case was closed stating the citizen did not provide enough evide||Please refer to sr#2400308052. Please have supervisor make customer contact for updates.|case was closed stating the citizen did not provide enough evidence to support the claim. Simmons (1/25/25) 2/2/25 please see previous case for more information. 2500139629|2500139629|11107 LANDS WALK DR HOUSTON TX 77099|29.6664|-95.5754|Routed|2025-04-15 14:22:16.0000000||Missed Garbage Pickup - 2500139629 - 11107 LANDS WALK DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:23PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 19:23:37.0000000|3055889.5000000000|13805780.0000000000|11107 LANDS WALK DR|HOUSTON|TX|77099|1189210010013|2025-04-15 19:22:16.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/15/2025 2:23:37 P||11107 LANDS WALK DR 432763313025|Solid Waste Management 2500139628|20521436-2500139628|932 ALEXANDER ST HOUSTON TX 77008|29.7879|-95.4076|Service Completed|2025-04-15 14:22:14.0000000|Apr 15 2025 4:16PM|Water Service - 20521436-2500139628 - 932 ALEXANDER ST|Water Service|2 Calendar Days|Apr 17 2025 7:22PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:22:51.0000000|3107797.5000000000|13851531.0000000000|932 ALEXANDER ST|HOUSTON|TX|77008|0600850110005|2025-04-15 19:22:14.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:14:49 PM - Case # 20521436 -2500139628: Dear Custome||NULL|4/15/2025 4:14:49 PM - Case # 20521436 -2500139628: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139627|2500139627|4732 AFTONSHIRE DR HOUSTON TX 77027|29.7365|-95.4571|Service Completed|2025-04-15 14:21:17.0000000|Apr 19 2025 7:37AM|Missed Recycling Pickup - 2500139627 - 4732 AFTONSHIRE DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 7:22PM|SW|G|491V|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 19:22:25.0000000|3092671.0000000000|13832377.0000000000|4732 AFTONSHIRE DR|HOUSTON|TX|77027|1352790010010|2025-04-15 19:21:17.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO113|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver was on street per Routeware on 4/15/25 at 12:59:57 PM// L||only one overlooked|Driver was on street per Routeware on 4/15/25 at 12:59:57 PM// Late Placement after looking at vehicle trackings 2500139626|12696783-2500139626|14741 MEMORIAL DR HOUSTON TX 77079|29.7702|-95.6106|Service Completed|2025-04-15 14:20:55.0000000|Apr 16 2025 1:15PM|Pothole - 12696783-2500139626 - 14741 Memorial Dr|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NW|G|488G|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 19:20:55.0000000|3043628.0000000000|13843175.0000000000|14741 MEMORIAL DR|HOUSTON|TX|77079|1002710000004|2025-04-15 19:20:55.0000000|MEMORIAL||||NW|||NW|||NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 45.Referred to other city / municipality ... ... Clo||This pothole has not been dealt with correctly The metal plate and asphalt around it is causing damage to cars that are low to the ground And causing cars to get into the next lane to go around it which is dangerous and could cause an accident|Resolution :45.Referred to other city / municipality Close Comments :Referred to Houston waste water for further investigation. Sewer Wastewater - 2500140947 - 14741 MEMORIAL DR 2500139625|2500139625|3822 MOORE ST HOUSTON TX 77009|29.7957|-95.3599|Service Completed|2025-04-15 14:20:40.0000000|Apr 16 2025 12:34PM|Missed Garbage Pickup - 2500139625 - 3822 MOORE ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:21PM|NE|H|453Z|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 19:21:34.0000000|3122856.2500000000|13854815.0000000000|3822 MOORE ST|HOUSTON|TX|77009|0550030000007|2025-04-15 19:20:40.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR120|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||whole street missed|Serviced per 4104 4/16/25 2500139624|20521437-2500139624|715 NICHOLSON ST HOUSTON TX 77007|29.784|-95.4058|Service Completed|2025-04-15 14:20:20.0000000|Apr 15 2025 4:16PM|Water Service - 20521437-2500139624 - 715 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 7:22PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:22:04.0000000|3108431.2500000000|13850118.0000000000|715 NICHOLSON ST|HOUSTON|TX|77007|0202640000046|2025-04-15 19:20:20.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:15:28 PM - Case # 20521437 -2500139624: Dear Custome||NULL|4/15/2025 4:15:28 PM - Case # 20521437 -2500139624: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139623|2500139623|5410 NEW ORLEANS ST HOUSTON TX 77020|29.7769|-95.3165|Service Completed|2025-04-15 14:19:21.0000000|Apr 16 2025 2:07PM|Missed Recycling Pickup - 2500139623 - 5410 NEW ORLEANS ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 7:20PM|NE|B|494G|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 19:20:33.0000000|3136812.5000000000|13848431.0000000000|5410 NEW ORLEANS ST|HOUSTON|TX|77020|0541900000015|2025-04-15 19:19:21.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by C'Ne Roberts. Notes: not service week and late pla||NULL|Completed by C'Ne Roberts. Notes: not service week and late placement from Friday 2500139622|2500139622|8201 JOHN RALSTON RD HOUSTON TX 77044|29.8431|-95.2295|Service Completed|2025-04-15 14:18:56.0000000|Apr 17 2025 12:08PM|Trash Dumping or Illegal Dumpsite - 2500139622 - 8201 John Ralston Rd|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 7:18PM|NE|B|456F|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-15 19:18:56.0000000|3163628.0000000000|13873351.0000000000|8201 JOHN RALSTON RD|HOUSTON|TX|77044|0430010000036|2025-04-15 19:18:56.0000000|EAST HOUSTON||||NE|||NE|||NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Isaiah Conway. Notes: No Violation Present at curbs||Someone dumped old fencing in entrance to baseball fields off n green river dr at Brock park|Completed by Isaiah Conway. Notes: No Violation Present at curbside near right of way. 2500139621|20521430-2500139621|837 WAVERLY ST HOUSTON TX 77007|29.7868|-95.4045|Service Completed|2025-04-15 14:18:32.0000000|Apr 15 2025 4:12PM|Water Service - 20521430-2500139621 - 703 W 9TH ST|Water Service|2 Calendar Days|Apr 17 2025 7:19PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:19:42.0000000|3108734.0000000000|13851127.0000000000|837 WAVERLY ST|HOUSTON|TX|77007|1347360010001|2025-04-15 19:18:32.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:12:33 PM - Case # 20521430 -2500139621: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 703 W 9TH STValidated Address: 837 WAVERLY ST - Address Id: 1922612+++ ADDRESS WARNING +++703 W 9th St/ please provide update thank you.|4/15/2025 4:12:33 PM - Case # 20521430 -2500139621: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139620|20521442-2500139620|2600 MID LN HOUSTON TX 77027|29.741|-95.4505|Routed - Integrated|2025-04-15 14:18:29.0000000||Water Leak - 20521442-2500139620 - 2600 MID LN|Water Leak|10 Calendar Days|Apr 25 2025 7:23PM|SW|G|491V|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 19:23:33.0000000|3094724.2200000000|13834045.6700000000|2600 MID LN|HOUSTON|TX|77027|1118040030006|2025-04-15 19:18:29.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||SW|Midlane Square TH||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:40:49||There is a water line leak at 2600 Mid Lane #17 The leak is under the drive way/Guest parking at the NW corner of this property. We notied water running to the storm drain on the property and out to the drain on westheimer in front of 2602 Mid Lane. We ca|Public Works 2500139618|20521431-2500139618|1034 W 8TH ST HOUSTON TX 77007|29.7848|-95.4082|Service Completed|2025-04-15 14:17:31.0000000|Apr 15 2025 4:14PM|Water Service - 20521431-2500139618 - 1034 W 8TH ST|Water Service|2 Calendar Days|Apr 17 2025 7:18PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:18:11.0000000|3107659.5000000000|13850398.0000000000|1034 W 8TH ST|HOUSTON|TX|77007|0600950010003|2025-04-15 19:17:31.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:13:30 PM - Case # 20521431 -2500139618: Dear Custome||NULL|4/15/2025 4:13:30 PM - Case # 20521431 -2500139618: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139617|20521438-2500139617|1028 NICHOLSON ST HOUSTON TX 77008|29.7897|-95.4052|Service Completed|2025-04-15 14:17:27.0000000|Apr 15 2025 5:27PM|Water Service - 20521438-2500139617 - 1028 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 7:22PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:22:29.0000000|3108531.7500000000|13852207.2400000000|1028 NICHOLSON ST|HOUSTON|TX|77008|0202060000041|2025-04-15 19:17:27.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 5:26:10 PM - Case # 20521438 -2500139617: Dear Custome||No pressure|4/15/2025 5:26:10 PM - Case # 20521438 -2500139617: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139616|307122-2500139616|3101 MARZELLE ST HOUSTON TX 77093|29.864|-95.3382|Routed - Integrated|2025-04-15 14:16:47.0000000||Nuisance On Property - 307122-2500139616 - 3119 MARZELLE ST|Nuisance On Property|180 Working Days|Jan 5 2026 8:17PM|NE|B|414W|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 19:17:46.0000000|3128926.0000000000|13879951.0000000000|3101 MARZELLE ST|HOUSTON|TX|77093|0760890020031|2025-04-15 19:16:47.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Nuisance On Property 4/15/2025 2:17:46 PM||+++ ADDRESS WARNING +++Entered Address: 3119 MARZELLE STValidated Address: 3101 MARZELLE ST - Address Id: 620422+++ ADDRESS WARNING +++a few empty lots with high grass|Neighborhoods 2500139615|20521432-2500139615|924 HERKIMER ST HOUSTON TX 77008|29.788|-95.406|Service Completed|2025-04-15 14:16:38.0000000|Apr 15 2025 3:14PM|Water Service - 20521432-2500139615 - 924 HERKIMER ST|Water Service|2 Calendar Days|Apr 17 2025 7:19PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:19:31.0000000|3108309.2500000000|13851591.0000000000|924 HERKIMER ST|HOUSTON|TX|77008|1273820010001|2025-04-15 19:16:38.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:12:52 PM - Case # 20521432 -2500139615: Dear Custome||NULL|4/15/2025 3:12:52 PM - Case # 20521432 -2500139615: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139614|20521433-2500139614|819 DOROTHY ST HOUSTON TX 77007|29.7864|-95.4086|Service Completed|2025-04-15 14:16:38.0000000|Apr 15 2025 4:15PM|Water Service - 20521433-2500139614 - 819 DOROTHY ST|Water Service|2 Calendar Days|Apr 17 2025 7:18PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:18:13.0000000|3107503.0000000000|13850956.0000000000|819 DOROTHY ST|HOUSTON|TX|77007|0642380000009|2025-04-15 19:16:38.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:14:13 PM - Case # 20521433 -2500139614: Dear Custome||NULL|4/15/2025 4:14:13 PM - Case # 20521433 -2500139614: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139613|20521427-2500139613|3106 DENNIS ST HOUSTON TX 77004|29.734|-95.356|Service Completed|2025-04-15 14:16:06.0000000|Apr 16 2025 9:28AM|Water Leak - 20521427-2500139613 - 3106 DENNIS ST|Water Leak|10 Calendar Days|Apr 25 2025 7:16PM|SE|D|493Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 19:16:11.0000000|3124762.0000000000|13832445.0000000000|3106 DENNIS ST|HOUSTON|TX|77004|0372380000004|2025-04-15 19:16:06.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:28:39 AM - Case # 20521427 -2500139613: An investiga||PER CAS FIELD TECH - city side cut off Is bent up elevated at 90 degree angle and straight piped DWO needs to set new line and cut off at level height to set new meter. CUSTOMER IS MOVING IN ON MONDAY AND CAS NEEDS TO REPLACE STOLEN METER.|4/16/2025 9:28:39 AM - Case # 20521427 -2500139613: An investigation has been completed and a leak was not found at this location. 2500139612|20521434-2500139612|931 HERKIMER ST HOUSTON TX 77008|29.7884|-95.4064|Service Completed|2025-04-15 14:16:02.0000000|Apr 15 2025 3:12PM|Water Service - 20521434-2500139612 - 931 HERKIMER ST|Water Service|2 Calendar Days|Apr 17 2025 7:17PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:17:05.0000000|3108185.2500000000|13851718.0000000000|931 HERKIMER ST|HOUSTON|TX|77008|0202340000034|2025-04-15 19:16:02.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:11:13 PM - Case # 20521434 -2500139612: Dear Custome||please contact 2814555651|4/15/2025 3:11:13 PM - Case # 20521434 -2500139612: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139611|20521439-2500139611|3502 YUPON ST HOUSTON TX 77006|29.7411|-95.3959|Service Completed|2025-04-15 14:15:20.0000000|Apr 15 2025 3:48PM|Water Service - 20521439-2500139611 - 3502 YUPON ST|Water Service|2 Calendar Days|Apr 17 2025 7:20PM|SW|C|493S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:20:23.0000000|3112040.3900000000|13834635.8000000000|3502 YUPON ST|HOUSTON|TX|77006|1332630010001|2025-04-15 19:15:20.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE||1st Wednesday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 3:48:06 PM - Case # 20521439 -2500139611: All investig||Low to no water pressure throughout house|4/15/2025 3:48:06 PM - Case # 20521439 -2500139611: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139610|20521440-2500139610|806 ALEXANDER ST HOUSTON TX 77007|29.7853|-95.4074|Service Completed|2025-04-15 14:15:07.0000000|Apr 15 2025 5:28PM|Water Service - 20521440-2500139610 - 806 ALEXANDER ST|Water Service|2 Calendar Days|Apr 17 2025 7:20PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:20:10.0000000|3107892.1600000000|13850586.8200000000|806 ALEXANDER ST|HOUSTON|TX|77007|0621980020080|2025-04-15 19:15:07.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 5:26:55 PM - Case # 20521440 -2500139610: Dear Custome||We have no water pressure at 806 Alexander St. 77007|4/15/2025 5:26:55 PM - Case # 20521440 -2500139610: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139609|2500139609|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-15 14:14:55.0000000|Apr 15 2025 2:25PM|MOPD Events - 2500139609 - 4802 LOCKWOOD DR|MOPD Events|5 Working Days|Apr 22 2025 7:32PM|NE|B|454U|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 19:25:19.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-15 19:14:55.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139608|12696781-2500139608|10307 BELLAIRE BLVD HOUSTON TX 77072|29.7044|-95.5602|Service Completed|2025-04-15 14:14:14.0000000|Apr 15 2025 3:29PM|Traffic Signals - 12696781-2500139608 - BELLAIRE BLVD ROGERDALE RD|Traffic Signals|22 Calendar Days|May 7 2025 7:15PM|SW|F|529G|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-15 19:15:50.0000000|3060279.0000000000|13819650.0000000000|10307 BELLAIRE BLVD|HOUSTON|TX|77072|none|2025-04-15 19:14:14.0000000|ALIEF|Westchase MD|||SW|||SW|||SW||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: BELLAIRE BLVD ROGERDALE RDValidated Address: 10307 BELLAIRE BLVD - Address Id: 2090482+++ ADDRESS WARNING +++wb on bellaire and rogerdale|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate case previously reported by another citizen. Dispatched to Traffic with Case# 12696798. Thank you City of Houston. 2500139607|2500139607|4930 BRAESVALLEY DR HOUSTON TX 77096|29.6812|-95.4651|Service Completed|2025-04-15 14:14:09.0000000|Apr 15 2025 3:34PM|Missed Garbage Pickup - 2500139607 - 4930 BRAESVALLEY DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:15PM|SW|C|531Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 19:15:53.0000000|3090750.7500000000|13812189.0000000000|4930 BRAESVALLEY DR|HOUSTON|TX|77096|0900980000019|2025-04-15 19:14:09.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|second can needs a valid updated 2025 sticker||NULL|second can needs a valid updated 2025 sticker 2500139606|20521435-2500139606|9350 COUNTRY CREEK DR HOUSTON TX 77036|29.6782|-95.5499|Service Completed|2025-04-15 14:13:59.0000000|Apr 15 2025 9:38PM|Water Main Valve - 20521435-2500139606 - 9350 COUNTRY CREEK DR|Water Main Valve|5 Calendar Days|Apr 20 2025 7:19PM|SW|J|529V|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 19:19:02.0000000|3063870.1900000000|13810288.1000000000|9350 COUNTRY CREEK DR|HOUSTON|TX|77036|1146020010001|2025-04-15 19:13:59.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 9:37:07 PM - Case # 20521435 -2500139606: All investig||No water at 9350 country creek drive 77036|4/15/2025 9:37:07 PM - Case # 20521435 -2500139606: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139605|12696782-2500139605|979 BUNKER HILL RD HOUSTON TX 77024|29.7823|-95.5321|Service Completed|2025-04-15 14:13:53.0000000|Apr 15 2025 2:21PM|Street Condition - 12696782-2500139605 - 979 Bunker Hill Rd|Street Condition|30 Calendar Days|May 15 2025 7:13PM|NW|G|490B|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 19:13:53.0000000|3068391.0000000000|13848310.0000000000|979 BUNKER HILL RD|HOUSTON|TX|77024|1277490010022|2025-04-15 19:13:53.0000000|MEMORIAL|Memorial City MD|||NW|||NW|||NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 64. Referred for further investigation ... ... Close||Many people have put a request in for this to be addressed over the last 3 years It is dangerous If you are not aware of how the road merges you cannot see it at night as it isn't clearly marked The road just needs to be repainted to avoid accidents Ju|Resolution :64. Referred for further investigationClose Comments :Service request number 12692697-2500113751 - 979 BUNKER HILL RD has already been created under Traffic Markings for further investigation 2500139604|20521428-2500139604|809 LAWRENCE ST HOUSTON TX 77007|29.7855|-95.4071|Service Completed|2025-04-15 14:13:50.0000000|Apr 15 2025 3:15PM|Water Service - 20521428-2500139604 - 809 LAWRENCE ST|Water Service|2 Calendar Days|Apr 17 2025 7:14PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:14:02.0000000|3107992.5000000000|13850667.0000000000|809 LAWRENCE ST|HOUSTON|TX|77007|0621980020030|2025-04-15 19:13:50.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:14:20 PM - Case # 20521428 -2500139604: Dear Custome||NULL|4/15/2025 3:14:20 PM - Case # 20521428 -2500139604: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139603|20521429-2500139603|829 HERKIMER ST HOUSTON TX 77007|29.7864|-95.4063|Service Completed|2025-04-15 14:13:26.0000000|Apr 15 2025 3:18PM|Water Service - 20521429-2500139603 - 829 HERKIMER ST|Water Service|2 Calendar Days|Apr 17 2025 7:14PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:14:56.0000000|3108226.2500000000|13850978.0000000000|829 HERKIMER ST|HOUSTON|TX|77007|0202350000031|2025-04-15 19:13:26.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:17:47 PM - Case # 20521429 -2500139603: Dear Custome||please contact the citizen before arriving 6469648111|4/15/2025 3:17:47 PM - Case # 20521429 -2500139603: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139602|2500139602|6669 NORTHDALE ST HOUSTON TX 77087|29.6643|-95.3122|Service Completed|2025-04-15 14:13:07.0000000|Apr 16 2025 8:33AM|Missed Garbage Pickup - 2500139602 - 6669 NORTHDALE ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:14PM|SE|I|534Y|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 19:14:35.0000000|3139475.2500000000|13807546.0000000000|6669 NORTHDALE ST|HOUSTON|TX|77087|0804770010001|2025-04-15 19:13:07.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||New resident with 8 Bags of garbage|Completed by Robert Lonzo. Notes: 2500139600|2500139600|5447 RUTHERGLENN DR HOUSTON TX 77096|29.6726|-95.4797|Service Completed|2025-04-15 14:12:02.0000000|Apr 16 2025 12:11PM|Water/Sewer/Drainage Billing - 2500139600 - 5447 RUTHERGLENN DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 29 2025 7:12PM|SW|C|531T|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-15 19:12:09.0000000|3086224.0000000000|13808934.0000000000|5447 RUTHERGLENN DR|HOUSTON|TX|77096|0914320000024|2025-04-15 19:12:02.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Referred to Case 2500140967||ACCOUNT# 17379844129- Dear Abbie Kamin Council Member So sorry to be bothering you but we need help in resolving these high water bills. Here is little background - our monthly water bill in December 2024 was 192.92 January 2025 was 142.71 February 2|Referred to Case 2500140967 2500139599|307121-2500139599|5225 INKER ST HOUSTON TX 77007|29.7753|-95.4149|Routed - Integrated|2025-04-15 14:12:00.0000000||Nuisance On Property - 307121-2500139599 - 5225 INKER ST|Nuisance On Property|180 Working Days|Jan 5 2026 8:12PM|NW|C|492G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 19:12:37.0000000|3105620.2500000000|13846881.0000000000|5225 INKER ST|HOUSTON|TX|77007|0101830000149|2025-04-15 19:12:00.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Nuisance On Property 4/15/2025 2:12:37 PM||empty lot next to this property|Neighborhoods 2500139598|2500139598|9114 EVERGLADE DR HOUSTON TX 77078|29.8603|-95.2563|Routed|2025-04-15 14:11:49.0000000||Recycling Participation NEW - 2500139598 - 9114 EVERGLADE DR|Recycling Participation NEW|24 Calendar Days|May 9 2025 7:12PM|NE|B|415Z|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 19:12:50.0000000|3154944.0000000000|13879360.0000000000|9114 EVERGLADE DR|HOUSTON|TX|77078|0821570000634|2025-04-15 19:11:49.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Recycling Participation NEW 4/15/2025 2:1||90003502603|Solid Waste Management 2500139597|20521424-2500139597|924 ALEXANDER ST HOUSTON TX 77008|29.7876|-95.4076|Service Completed|2025-04-15 14:11:39.0000000|Apr 15 2025 4:06PM|Water Service - 20521424-2500139597 - 924 ALEXANDER ST|Water Service|2 Calendar Days|Apr 17 2025 7:12PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:12:47.0000000|3107803.7500000000|13851434.0000000000|924 ALEXANDER ST|HOUSTON|TX|77008|1367600010001|2025-04-15 19:11:39.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:05:21 PM - Case # 20521424 -2500139597: Dear Custome||no water 924 alexander st|4/15/2025 4:05:21 PM - Case # 20521424 -2500139597: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139595|12696780-2500139595|2234 W HOLCOMBE BLVD HOUSTON TX 77030|29.7065|-95.4111|Service Completed|2025-04-15 14:09:10.0000000|Apr 16 2025 3:37PM|Pothole - 12696780-2500139595 - 2200-2234 W Holcombe Blvd|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SW|C|532G|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 19:09:10.0000000|3107620.5000000000|13821886.0000000000|2234 W HOLCOMBE BLVD|HOUSTON|TX|77030|0641010110004|2025-04-15 19:09:10.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS Warning +++Entered Address: 2200-2234 W Holcombe BlvdValidated Address: 2234 W HOLCOMBE BLVD - Address Id: 1934566+++ ADDRESS Warning +++Two bad potholes that are causing blow outs and need to be filed asap please|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500139594|20521425-2500139594|832 NICHOLSON ST HOUSTON TX 77007|29.7862|-95.4053|Service Completed|2025-04-15 14:09:01.0000000|Apr 15 2025 4:07PM|Water Service - 20521425-2500139594 - 832 Nicholson St|Water Service|2 Calendar Days|Apr 17 2025 7:09PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:09:01.0000000|3108566.5000000000|13850932.0000000000|832 NICHOLSON ST|HOUSTON|TX|77007|1331690010001|2025-04-15 19:09:01.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/15/2025 4:06:11 PM - Case # 20521425 -2500139594: Dear Custome||Water outage. No water no advance notice of water shutoff|4/15/2025 4:06:11 PM - Case # 20521425 -2500139594: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139593|12696778-2500139593|7429 S HALL ST HOUSTON TX 77028|29.8361|-95.295|Service Completed|2025-04-15 14:08:40.0000000|Apr 16 2025 5:41AM|Street Hazard - 12696778-2500139593 - 7429 S HALL ST|Street Hazard|10 Calendar Days|Apr 25 2025 7:08PM|NE|B|455E|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 19:08:40.0000000|3142963.2500000000|13870139.0000000000|7429 S HALL ST|HOUSTON|TX|77028|0731320000342|2025-04-15 19:08:40.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||citizen states manhole cover missing.|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :Case2500140020 has been referred to Houston Water for further investigation. 2500139592|20521422-2500139592|5710 LYNDHURST DR HOUSTON TX 77033|29.6672|-95.3365|Service Completed|2025-04-15 14:08:38.0000000|Apr 15 2025 6:06PM|Water Leak - 20521422-2500139592 - 5710 LYNDHURST DR|Water Leak|10 Calendar Days|Apr 25 2025 7:09PM|SE|D|534W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 19:09:24.0000000|3131727.0000000000|13808368.0000000000|5710 LYNDHURST DR|HOUSTON|TX|77033|0790300400003|2025-04-15 19:08:38.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 6:05:28 PM - Case # 20521422 -2500139592: Dear Custome||NULL|4/15/2025 6:05:28 PM - Case # 20521422 -2500139592: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139591|20521423-2500139591|728 LAWRENCE ST HOUSTON TX 77007|29.7843|-95.4066|Service Completed|2025-04-15 14:08:14.0000000|Apr 15 2025 3:28PM|Water Service - 20521423-2500139591 - 728 LAWRENCE ST|Water Service|2 Calendar Days|Apr 17 2025 7:08PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:08:43.0000000|3108158.0000000000|13850207.0000000000|728 LAWRENCE ST|HOUSTON|TX|77007|0600950040007|2025-04-15 19:08:14.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:27:19 PM - Case # 20521423 -2500139591: Dear Custome||NULL|4/15/2025 3:27:19 PM - Case # 20521423 -2500139591: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139590|2500139590|3710 COLGATE ST HOUSTON TX 77087|29.6885|-95.2822|Service Completed|2025-04-15 14:07:47.0000000|Apr 16 2025 7:39AM|Missed Garbage Pickup - 2500139590 - 3710 COLGATE ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:10PM|SE|I|535P|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 19:10:13.0000000|3148719.2500000000|13816633.0000000000|3710 COLGATE ST|HOUSTON|TX|77087|0282810050011|2025-04-15 19:07:47.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU107|TUESDAY|SE|SETU-A-03|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||swm missed his can on last week and today and other neighbors3710 COLGATE ST3710 COLGATE ST HOUSTON TX 77087 USA96GL - CartTrash - MSW04/15/2025ScheduledSETU107Charles FoulcardPickup|Completed by Robert Lonzo. Notes: 2500139589|12696779-2500139589|24 W SHADY LN HOUSTON TX 77063|29.7415|-95.5289|Service Completed|2025-04-15 14:07:40.0000000|Apr 15 2025 2:15PM|Pothole - 12696779-2500139589 - W Shady Ln|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SW|G|490T|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 19:07:40.0000000|3069839.5000000000|13833493.0000000000|24 W SHADY LN|HOUSTON|TX|77063|0720840000024|2025-04-15 19:07:40.0000000|MID WEST||||NW|||NW|||NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 33.Not enough info to complete investigation/ins||+++ ADDRESS Warning +++Entered Address: W Shady LnValidated Address: 24 W SHADY LN - Address Id: 380390+++ ADDRESS Warning +++Multiple pot holes down bunker hill Need to be fixed asap please|Resolution :33.Not enough info to complete investigation/inspectionClose Comments :need more information unable to contact citizen due to being anonymous 2500139588|20521426-2500139588|10816 W BELLFORT AVE HOUSTON TX 77099|29.6555|-95.5696|Service Completed|2025-04-15 14:07:30.0000000|Apr 15 2025 6:34PM|Sewer Wastewater - 20521426-2500139588 - 10816 W BELLFORT AVE|Sewer Wastewater|1 Calendar Day|Apr 16 2025 7:12PM|SW|F|569C|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 19:12:31.0000000|3057845.0600000000|13801862.9200000000|10816 W BELLFORT AVE|HOUSTON|TX|77099|0441040000011|2025-04-15 19:07:30.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/15/2025 6:32:45 PM - Case # 20521426 -2500139588: All investig||Its health hazord need to be fixed ASAP|4/15/2025 6:32:45 PM - Case # 20521426 -2500139588: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139587|2500139587|5438 PARKRIDGE DR HOUSTON 77053|29.584|-95.4708|Routed|2025-04-15 14:07:15.0000000||Trash Dumping or Illegal Dumpsite - 2500139587 - 5438 PARKRIDGE DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 7:07PM|SW|K|611B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 19:07:46.0000000|3089991.5000000000|13776817.0000000000|5438 PARKRIDGE DR|HOUSTON||77053|5856020030011907|2025-04-15 19:07:15.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Caller is stating illegal dumping is by S POST OAK RD PARKRIDGE DR closes address is 5438 PARKRIDGE DR|Solid Waste Management 2500139586|2500139586|215 W LITTLE YORK RD HOUSTON TX 77076|29.8692|-95.4021|Routed|2025-04-15 14:06:45.0000000||Health Code - 2500139586 - 215 W LITTLE YORK RD|Health Code|55 Calendar Days|Jun 9 2025 7:10PM|NE|H|412V|Health|Environmental Health|Health Code|0|Active|2025-04-15 19:10:32.0000000|3108634.7500000000|13881120.0000000000|215 W LITTLE YORK RD|HOUSTON|TX|77076|0222420000081|2025-04-15 19:06:45.0000000|NORTHSIDE/NORTHLINE||NEMO117|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Conducted on 04/17/2025||NULL|Health 2500139585|307120-2500139585|11026 LAFFERTY OAKS ST HOUSTON TX 77013|29.7778|-95.2349|Routed - Integrated|2025-04-15 14:06:34.0000000||Nuisance On Property - 307120-2500139585 - 11038 LAFFERTY OAKS|Nuisance On Property|180 Working Days|Jan 5 2026 8:08PM|NE|I|496F|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 19:08:52.0000000|3162650.2500000000|13849521.0000000000|11026 LAFFERTY OAKS ST|HOUSTON|TX|77013|0993580000009|2025-04-15 19:06:34.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Nuisance On Property 4/15/2025 2:08:52||+++ ADDRESS WARNING +++Entered Address: 11038 LAFFERTY OAKSValidated Address: 11026 LAFFERTY OAKS ST - Address Id: 61780+++ ADDRESS WARNING +++|Neighborhoods 2500139583|2500139583|11202 VALLEY SPRING DR HOUSTON 77043|29.7896|-95.5812|Service Completed|2025-04-15 14:05:30.0000000|Apr 16 2025 11:37AM|HPW Escalation - 2500139583 - 11202 VALLEY SPRING DR|HPW Escalation|3 Working Days|Apr 18 2025 7:14PM|NW|A|449X|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-15 19:07:17.0000000|3052742.5000000000|13850501.0000000000|11202 VALLEY SPRING DR|HOUSTON||77043|0973270000058|2025-04-15 19:05:30.0000000|SPRING BRANCH WEST||||NW|||NW|||NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Public Works||11202 VALLEY SPRING DR COH repaired water line in her backyard was left all muddy. Contact citizen at xxx-xxx-xxxx|Public Works 2500139582|2500139582|4734 REDSTART ST HOUSTON 77035|29.6611|-95.4584|Routed|2025-04-15 14:05:18.0000000||SWM Escalation - 2500139582 - 4734 REDSTART ST|SWM Escalation|3 Working Days|Apr 18 2025 7:12PM|SW|K|531Z|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 19:05:52.0000000|3093108.0000000000|13804959.0000000000|4734 REDSTART ST|HOUSTON||77035|0823730000008|2025-04-15 19:05:18.0000000|NEAR SOUTHWEST||SWTH114|THURSDAY|SW|SETH-A-05|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created SWM Escalation 4/15/2025 2:05:52 PM||6 yard waste bags// 4734 redstart- bags have been missed for 2 weeks|Solid Waste Management 2500139581|2500139581|209 EVERTON ST HOUSTON TX 77003|29.7487|-95.3374|Service Completed|2025-04-15 14:05:05.0000000|Apr 18 2025 9:43AM|Container Repair - 2500139581 - 209 EVERTON ST|Container Repair|10 Calendar Days|Apr 25 2025 7:09PM|NE|H|494N|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-15 19:09:54.0000000|3130522.7500000000|13837973.0000000000|209 EVERTON ST|HOUSTON|TX|77003|0540490000003|2025-04-15 19:05:05.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||0107-1100-1676 // stating this is an apartment complex with 5 containers . the bottom of the container is cracked and does not have lid|Completed by Vincent Allen. Notes: 2500139580|2500139580|9114 EVERGLADE DR HOUSTON TX 77078|29.8603|-95.2563|Routed|2025-04-15 14:04:56.0000000||New Resident Container - 2500139580 - 9114 EVERGLADE DR|New Resident Container|12 Calendar Days|Apr 27 2025 7:06PM|NE|B|415Z|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 19:06:05.0000000|3154944.0000000000|13879360.0000000000|9114 EVERGLADE DR|HOUSTON|TX|77078|0821570000634|2025-04-15 19:04:56.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created New Resident Container 4/15/2025 2:06:05||90003502603|Solid Waste Management 2500139579|20521449-2500139579|1304 POST OAK PARK DR HOUSTON TX 77027|29.7545|-95.4542|Service Completed|2025-04-15 14:04:22.0000000|Apr 15 2025 6:28PM|Water Service - 20521449-2500139579 - 1304 POST OAK PARK DR|Water Service|2 Calendar Days|Apr 17 2025 7:30PM|NW|G|491R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:30:37.0000000|3093402.7500000000|13838929.0000000000|1304 POST OAK PARK DR|HOUSTON|TX|77027|1444330010001|2025-04-15 19:04:22.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 6:27:46 PM - Case # 20521449 -2500139579: An investiga||The Starbucks at this location has no Water because of City of Houston work outside please contact xxx-xxx-xxxx Raja store manager asap with update|4/15/2025 6:27:46 PM - Case # 20521449 -2500139579: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139578|20521421-2500139578|1327 HAWTHORNE ST HOUSTON TX 77006|29.7422|-95.3956|Service Completed|2025-04-15 14:04:08.0000000|Apr 15 2025 4:42PM|Fire Hydrant - 20521421-2500139578 - 1327 HAWTHORNE ST|Fire Hydrant|12 Calendar Days|Apr 27 2025 7:04PM|SW|C|493S|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-15 19:04:57.0000000|3112125.5000000000|13835020.0000000000|1327 HAWTHORNE ST|HOUSTON|TX|77006|1201360010001|2025-04-15 19:04:08.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:41:36 PM - Case # 20521421 -2500139578: An investiga||cross yupon|4/15/2025 4:41:36 PM - Case # 20521421 -2500139578: An investigation has been completed and a leak was not found at this location. 2500139577|2500139577||29.7584|-95.3698|Service Completed|2025-04-15 14:03:31.0000000|Apr 18 2025 2:17PM|MYR Correspondence - 2500139577|MYR Correspondence|7 Calendar Days|Apr 22 2025 7:05PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-15 19:05:14.0000000|0|0|||||none|2025-04-15 19:03:31.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||A Call to Action: Help Us Build a Safe Space for Our Youth|Mayor Office 2500139576|20521418-2500139576|927 ALEXANDER ST HOUSTON TX 77008|29.7877|-95.4082|Service Completed|2025-04-15 14:03:29.0000000|Apr 15 2025 3:34PM|Water Service - 20521418-2500139576 - 927 ALEXANDER ST|Water Service|2 Calendar Days|Apr 17 2025 7:04PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 19:04:19.0000000|3107620.7500000000|13851450.0000000000|927 ALEXANDER ST|HOUSTON|TX|77008|0600850100010|2025-04-15 19:03:29.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:33:07 PM - Case # 20521418 -2500139576: Dear Custome||NULL|4/15/2025 3:33:07 PM - Case # 20521418 -2500139576: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139574|2500139574|1721 IDYLWOOD DR HOUSTON TX 77023|29.7193|-95.3099|Service Completed|2025-04-15 14:02:53.0000000|Apr 16 2025 8:41AM|Missed Garbage Pickup - 2500139574 - 1721 IDYLWOOD DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:05PM|SE|I|534C|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 19:05:25.0000000|3139570.7500000000|13827552.0000000000|1721 IDYLWOOD DR|HOUSTON|TX|77023|0622070120005|2025-04-15 19:02:53.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||they drove past my canrubicon: no issues|Completed by Robert Lonzo. Notes: 2500139573|20521419-2500139573|10134 VALLEY CLUB DR HOUSTON TX 77078|29.8482|-95.2362|Service Completed|2025-04-15 14:02:51.0000000|Apr 17 2025 1:04PM|Restoration Due to Utility Work - 20521419-2500139573 - 10134 VALLEY CLUB DR|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 7:02PM|NE|B|456B|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-15 19:02:55.0000000|3161428.7500000000|13875145.0000000000|10134 VALLEY CLUB DR|HOUSTON|TX|77078|1031820000030|2025-04-15 19:02:51.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:02:48 PM - Case # 20521419 -2500139573: Dear Custome||Per DWO Inspector SR#20521276: Per the customer stated Ever since city did work a sink hole started forming near the water lines it is getting worse over time.|4/17/2025 1:02:48 PM - Case # 20521419 -2500139573: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139572|2500139572|5535 SANFORD RD HOUSTON 77096|29.6596|-95.4842|Routed|2025-04-15 14:02:04.0000000||Park Forestry Escalation - 2500139572 - 5535 SANFORD RD|Park Forestry Escalation|3 Working Days|Apr 18 2025 7:11PM|SW|K|531W|Parks and Recreation|Customer Escalation|Park Forestry Escalation|0|Active|2025-04-15 19:04:29.0000000|3084925.2500000000|13804165.0000000000|5535 SANFORD RD|HOUSTON||77096|0881020070011|2025-04-15 19:02:04.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW|PR ForestryCustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Park Forestry Escalation 4/15/2025 2:04:29||Limbs breaking and falling off|Parks and Recreation 2500139571|2500139571|10411 ALCOTT DR HOUSTON TX 77043|29.8158|-95.5499|Routed|2025-04-15 14:01:11.0000000||Missed Heavy Trash Pickup - 2500139571 - 10411 ALCOTT DR|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 7:08PM|NW|A|449R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 19:01:11.0000000|3062387.7500000000|13860315.0000000000|10411 ALCOTT DR|HOUSTON|TX|77043|0822080000003|2025-04-15 19:01:11.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR109|FRIDAY|NW|NWFR-A-10|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Heavy Trash Pickup 4/15/2025 2:01:12||citizen states tree waste hasn't been picked up. Rubicon states heavy trash pickup was 3/28/2025.|Solid Waste Management 2500139570|12696775-2500139570|204 DANNA LN HOUSTON TX 77009|29.8101|-95.3707|Routed - Integrated|2025-04-15 14:00:41.0000000||Traffic Signs - 12696775-2500139570 - 204 DANNA LN|Traffic Signs|14 Working Days|May 5 2025 7:01PM|NE|H|453U|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 19:01:32.0000000|3119265.7500000000|13859964.0000000000|204 DANNA LN|HOUSTON|TX|77009|0400770000020|2025-04-15 19:00:41.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:07:43||dead end sign needed|Public Works 2500139569|20521420-2500139569|11842 ACADIAN DR HOUSTON TX 77099|29.6621|-95.589|Service Completed|2025-04-15 14:00:30.0000000|Apr 15 2025 5:10PM|Water Leak - 20521420-2500139569 - 11842 ACADIAN DR|Water Leak|10 Calendar Days|Apr 25 2025 7:02PM|SW|F|529W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 19:02:43.0000000|3051636.7500000000|13804080.0000000000|11842 ACADIAN DR|HOUSTON|TX|77099|1146160030019|2025-04-15 19:00:30.0000000|ALIEF||SWMO104|MONDAY|SW|SWMO-B-04|MONDAY-B|SW|S|1st Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:10:25 PM - Case # 20521420 -2500139569: The case you||Previously repaired please send inspector out asap.|4/15/2025 5:10:25 PM - Case # 20521420 -2500139569: The case you reported is closed after research. 2500139568|2500139568||29.7584|-95.3698|Not City Responsibility|2025-04-15 14:00:05.0000000|Apr 18 2025 10:17AM|MYR Correspondence - 2500139568|MYR Correspondence|7 Calendar Days|Apr 22 2025 7:00PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-15 19:00:30.0000000|0|0|||||none|2025-04-15 19:00:05.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|The legalization of cannabis is a State issue not a local one.||The Texan Model: Smart Safe and Profitable Legalization|The legalization of cannabis is a State issue not a local one. 2500139566|2500139566|3903 ERBY ST HOUSTON TX 77023|29.7024|-95.3151|Service Completed|2025-04-15 13:59:56.0000000|Apr 17 2025 10:09AM|Missed Garbage Pickup - 2500139566 - 3903 ERBY ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 7:00PM|SE|I|534L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 19:00:32.0000000|3138106.0000000000|13821371.0000000000|3903 ERBY ST|HOUSTON|TX|77023|0740330070001|2025-04-15 18:59:56.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||3903 ERBY ST|Completed by Quinton Kingsby. Notes: 2500139565|2500139565|1475 W GRAY ST HOUSTON TX 77019|29.7529|-95.3997|Routed|2025-04-15 13:59:28.0000000||MOPD Disability Office - 2500139565 - 1475 W GRAY ST|MOPD Disability Office|30 Calendar Days|May 15 2025 6:59PM|NW|C|492R|Mayor Office|People With Disabilities|MOPD Disability Office|0|Active|2025-04-15 18:59:33.0000000|3110693.0000000000|13838867.0000000000|1475 W GRAY ST|HOUSTON|TX|77019|0442320000007|2025-04-15 18:59:28.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE|MYR MOPD|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB Yearly meeting/review at VA last week. JY is saying insuran||Ms. Catherine (MMSC) called asking to speak to you regarding a constituent Jay Y Reynolds ( I hope I'm spelling it correctly). He is not able to pay the copay for his medications and is either looking for help with co pay or if there's a way to not have a|Mayor Office 2500139564|12696776-2500139564|7902 N MAIN ST HOUSTON TX 77022|29.8215|-95.3942|Routed - Integrated|2025-04-15 13:58:18.0000000||Street Hazard - 12696776-2500139564 - 7902 N MAIN ST|Street Hazard|10 Calendar Days|Apr 25 2025 6:59PM|NW|H|453N|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 18:59:50.0000000|3111690.5000000000|13863881.0000000000|7902 N MAIN ST|HOUSTON|TX|77022|0210740000009|2025-04-15 18:58:18.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:07:49||water ponds at the sidewalk|Public Works 2500139563|307119-2500139563|8318 WILLIAMSDELL ST HOUSTON TX 77088|29.8763|-95.4214|Routed - Integrated|2025-04-15 13:57:48.0000000||Nuisance On Property - 307119-2500139563 - 8318 WILLIAMSDELL ST|Nuisance On Property|180 Working Days|Jan 5 2026 7:59PM|NW|B|412U|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 18:59:47.0000000|3102450.0000000000|13883514.0000000000|8318 WILLIAMSDELL ST|HOUSTON|TX|77088|0710900680287|2025-04-15 18:57:48.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Nuisance On Property 4/15/2025 1:||NULL|Neighborhoods 2500139562|12696773-2500139562|7902 N MAIN ST HOUSTON TX 77022|29.8215|-95.3942|Service Completed|2025-04-15 13:57:28.0000000|Apr 16 2025 11:29AM|Street Condition - 12696773-2500139562 - 7902 N MAIN ST|Street Condition|30 Calendar Days|May 15 2025 6:58PM|NW|H|453N|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 18:58:12.0000000|3111690.5000000000|13863881.0000000000|7902 N MAIN ST|HOUSTON|TX|77022|0210740000009|2025-04-15 18:57:28.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||NULL|Resolution :07. Investigation / Inspection completedClose Comments : Street Ponding Investigation has been completed at the location reported. 2500139560|12696777-2500139560|204 DANNA LN HOUSTON TX 77009|29.8101|-95.3707|Service Completed|2025-04-15 13:56:58.0000000|Apr 17 2025 12:51PM|Traffic Signs - 12696777-2500139560 - 204 DANNA LN|Traffic Signs|14 Working Days|May 5 2025 6:59PM|NE|H|453U|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 18:59:04.0000000|3119265.7500000000|13859964.0000000000|204 DANNA LN|HOUSTON|TX|77009|0400770000020|2025-04-15 18:56:58.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||sign was knocked down and replaced with a typo in the name. It is Danna Lane and was replaced with Danna Street|Resolution :08. Maintenance repair has been completedClose Comments :MAINTENANCE COMPLETED 2500139559|2500139559|8018 SHARONDALE DR HOUSTON TX 77033|29.6676|-95.3406|Routed|2025-04-15 13:56:39.0000000||Add a Can - 2500139559 - 8018 SHARONDALE DR|Add a Can|14 Calendar Days|Apr 29 2025 6:57PM|SE|D|534W|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 18:57:45.0000000|3130413.5000000000|13808454.0000000000|8018 SHARONDALE DR|HOUSTON|TX|77033|0790300410022|2025-04-15 18:56:39.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||new resident container both canswater acc-0818235013598018 Sharondale|Solid Waste Management 2500139558|20521415-2500139558|717 W 10TH ST HOUSTON TX 77008|29.789|-95.4052|Service Completed|2025-04-15 13:56:28.0000000|Apr 15 2025 5:34PM|Water Main Valve - 20521415-2500139558 - 717 W 10TH ST|Water Main Valve|5 Calendar Days|Apr 20 2025 7:01PM|NW|C|492D|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 19:01:34.0000000|3108549.6900000000|13851938.1400000000|717 W 10TH ST|HOUSTON|TX|77008|0202060000038|2025-04-15 18:56:28.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 5:32:52 PM - Case # 20521415 -2500139558: Dear Custome||There is no water service at our house currently as of one hour ago.|4/15/2025 5:32:52 PM - Case # 20521415 -2500139558: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139555|2500139555|7902 N MAIN ST HOUSTON TX 77022|29.8215|-95.3942|Service Completed|2025-04-15 13:56:10.0000000|Apr 17 2025 8:40AM|Missed Garbage Pickup - 2500139555 - 7902 N MAIN ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 6:57PM|NW|H|453N|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 18:57:22.0000000|3111690.5000000000|13863881.0000000000|7902 N MAIN ST|HOUSTON|TX|77022|0210740000009|2025-04-15 18:56:10.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KS||NULL|Completed by LaToshia Steptoe. Notes: KS 2500139553|20521413-2500139553|6706 TRIGATE DR HOUSTON TX 77489|29.5934|-95.486|Service Completed|2025-04-15 13:56:02.0000000|Apr 15 2025 4:58PM|Water Leak - 20521413-2500139553 - 6706 TRIGATE DR|Water Leak|10 Calendar Days|Apr 25 2025 6:57PM|SW|K|571W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 18:57:54.0000000|3085075.2500000000|13780065.0000000000|6706 TRIGATE DR|HOUSTON|TX|77489|2150060060200907|2025-04-15 18:56:02.0000000|FORT BEND HOUSTON||SWFR104|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|3rd Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:57:08 PM - Case # 20521413 -2500139553: An investiga||water is leaking from the neighbors house and is flowing towards the neighbors driveway|4/15/2025 4:57:08 PM - Case # 20521413 -2500139553: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139552|12696774-2500139552|11915 SANDPIPER DR HOUSTON TX 77035|29.6484|-95.503|Routed - Integrated|2025-04-15 13:55:48.0000000||Pothole - 12696774-2500139552 - 11915 SANDPIPER DR|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SW|K|570D|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-15 18:57:10.0000000|3079071.2500000000|13799908.0000000000|11915 SANDPIPER DR|HOUSTON|TX|77035|1152520010047|2025-04-15 18:55:48.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|3rd Thursday|SW||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:17:48||NULL|Public Works 2500139551|2500139551|3407 DEAL ST HOUSTON TX 77025|29.6888|-95.4277|Service Completed|2025-04-15 13:55:20.0000000|Apr 18 2025 10:40AM|Missed Recycling Pickup - 2500139551 - 3407 DEAL ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 6:58PM|SW|K|532P|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 18:58:07.0000000|3102523.2500000000|13815303.0000000000|3407 DEAL ST|HOUSTON|TX|77025|0780240270008|2025-04-15 18:55:20.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced...house vacant||NULL|Completed by Shawn Fields. Notes: serviced...house vacant 2500139550|20521414-2500139550|3523 ASHFIELD DR HOUSTON TX 77082|29.7225|-95.6078|Service Completed|2025-04-15 13:55:19.0000000|Apr 16 2025 10:41AM|Water Leak - 20521414-2500139550 - 3523 ASHFIELD DR|Water Leak|10 Calendar Days|Apr 25 2025 6:56PM|SW|F|488Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 18:56:28.0000000|3045029.7500000000|13825876.0000000000|3523 ASHFIELD DR|HOUSTON|TX|77082|1131140000013|2025-04-15 18:55:19.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:40:41 AM - Case # 20521414 -2500139550: All investi||NULL|4/16/2025 10:40:41 AM - Case # 20521414 -2500139550: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139549|2500139549|6448 SELINSKY RD HOUSTON TX 77048|29.6389|-95.317|Routed|2025-04-15 13:55:11.0000000||Amenity Repair - 2500139549 - selinsky road|Amenity Repair|17 Calendar Days|May 2 2025 6:58PM|SE|D|574L|Parks and Recreation|Facilities and Maintenance|Amenity Repair|0|Active|2025-04-15 18:58:39.0000000|3138575.0000000000|13798045.0000000000|6448 SELINSKY RD|HOUSTON|TX|77048|1447310050001|2025-04-15 18:55:11.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|PR FacilitiesMaint|FULL|17 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Amenity Repair 4/15/2025 1:58:39 PM||+++ ADDRESS WARNING +++Entered Address: selinsky roadValidated Address: 6448 SELINSKY RD - Address Id: 321342+++ ADDRESS WARNING +++crestmont parkdedication plaque on ground needs to be remountedCWSR# 221321 - Submitted for inspection and repair|Parks and Recreation 2500139548|20521416-2500139548|5218 W 34TH ST HOUSTON TX 77092|29.82|-95.4645|Service Completed|2025-04-15 13:54:58.0000000|Apr 17 2025 5:46PM|Water Main Valve - 20521416-2500139548 - 5218 W 34TH ST|Water Main Valve|5 Calendar Days|Apr 20 2025 7:00PM|NW|C|451Q|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 19:00:00.0000000|3089402.1100000000|13862657.4100000000|5218 W 34TH ST|HOUSTON|TX|77092|1230760010001|2025-04-15 18:54:58.0000000|CENTRAL NORTHWEST||||NW|||NW|||NE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 5:45:41 PM - Case # 20521416 -2500139548: All investig||We can not get the meter to shut off all the way and there is an active water leak inside the building|4/17/2025 5:45:41 PM - Case # 20521416 -2500139548: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139547|2500139547||29.7584|-95.3698|Routed|2025-04-15 13:54:41.0000000||MYR PW - 2500139547|MYR PW|14 Calendar Days|Apr 29 2025 6:55PM||||Mayor Office|Mayor Mail|MYR PW|0|Active|2025-04-15 18:55:24.0000000|0|0|||||none|2025-04-15 18:54:41.0000000||||||||||||PW Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sent an email to Dante LaChina at dantelachina yahoo.com. Good||citizen has concerns with high water bill|Mayor Office 2500139546|2500139546|3611 ENNIS ST HOUSTON TX 77004|29.7283|-95.3615|Service Completed|2025-04-15 13:54:27.0000000|Apr 15 2025 1:56PM|MOPD Events - 2500139546 - 3611 ENNIS ST|MOPD Events|5 Working Days|Apr 22 2025 7:03PM|SE|D|493Y|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 18:56:42.0000000|3123099.0000000000|13830323.0000000000|3611 ENNIS ST|HOUSTON|TX|77004|0191980000009|2025-04-15 18:54:27.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139545|2500139545|8018 SHARONDALE DR HOUSTON TX 77033|29.6676|-95.3406|Routed|2025-04-15 13:54:27.0000000||New Resident Container - 2500139545 - 8018 SHARONDALE DR|New Resident Container|12 Calendar Days|Apr 27 2025 6:56PM|SE|D|534W|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 18:56:19.0000000|3130413.5000000000|13808454.0000000000|8018 SHARONDALE DR|HOUSTON|TX|77033|0790300410022|2025-04-15 18:54:27.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created New Resident Container 4/15/2025 1:56:1||new resident container both canswater acc-0818235013598018 Sharondale|Solid Waste Management 2500139544|20521417-2500139544|9350 COUNTRY CREEK DR HOUSTON TX 77036|29.6782|-95.5499|Service Completed|2025-04-15 13:54:24.0000000|Apr 16 2025 10:36AM|Water Main Valve - 20521417-2500139544 - 9350 COUNTRY CREEK DR|Water Main Valve|5 Calendar Days|Apr 20 2025 6:59PM|SW|J|529V|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 18:59:36.0000000|3063870.1900000000|13810288.1000000000|9350 COUNTRY CREEK DR|HOUSTON|TX|77036|1146020010001|2025-04-15 18:54:24.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 10:35:17 AM - Case # 20521417 -2500139544: Dear Custom||We have no water at 9350 Country Creek Dr|4/16/2025 10:35:17 AM - Case # 20521417 -2500139544: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500139543|20521410-2500139543|5215 KIRBY DR HOUSTON TX 77098|29.7257|-95.4181|Routed - Integrated|2025-04-15 13:54:16.0000000||Water Leak - 20521410-2500139543 - 5215 kirby drive|Water Leak|10 Calendar Days|Apr 25 2025 6:55PM|SW|C|492Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 18:55:16.0000000|3105159.0000000000|13828830.0000000000|5215 KIRBY DR|HOUSTON|TX|77098|0591590020003|2025-04-15 18:54:16.0000000|UNIVERSITY PLACE|HCID #3 (Upper Kirby)|SWTU118|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 5215 kirby driveValidated Address: 5215 KIRBY DR - Address Id: 24082+++ ADDRESS WARNING +++water leak corner of kirby and bissonett sidewalk|Public Works 2500139541|20521411-2500139541|814 ALEXANDER ST HOUSTON TX 77007|29.7856|-95.4074|Service Completed|2025-04-15 13:53:10.0000000|Apr 15 2025 3:36PM|Water Service - 20521411-2500139541 - 814 ALEXANDER ST|Water Service|2 Calendar Days|Apr 17 2025 6:53PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:53:45.0000000|3107889.2500000000|13850672.0000000000|814 ALEXANDER ST|HOUSTON|TX|77007|0621980020093|2025-04-15 18:53:10.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:34:55 PM - Case # 20521411 -2500139541: Dear Custome||NULL|4/15/2025 3:34:55 PM - Case # 20521411 -2500139541: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139540|2500139540|3332 OZARK ST HOUSTON TX 77021|29.706|-95.371|Service Completed|2025-04-15 13:52:38.0000000|Apr 18 2025 11:48AM|Container Repair - 2500139540 - 3332 OZARK ST|Container Repair|10 Calendar Days|Apr 25 2025 6:55PM|SE|D|533G|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-15 18:55:09.0000000|3120321.5000000000|13822096.0000000000|3332 OZARK ST|HOUSTON|TX|77021|0332380310008|2025-04-15 18:52:38.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500139537|20521412-2500139537|1422 HUSSION ST HOUSTON TX 77003|29.7392|-95.3426|Service Completed|2025-04-15 13:52:18.0000000|Apr 16 2025 10:42AM|Water Service - 20521412-2500139537 - 1422 HUSSION ST|Water Service|2 Calendar Days|Apr 17 2025 6:54PM|NE|I|494S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:54:01.0000000|3128969.5000000000|13834457.0000000000|1422 HUSSION ST|HOUSTON|TX|77003|0352190000053|2025-04-15 18:52:18.0000000|GREATER EASTWOOD|East End MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:41:42 AM - Case # 20521412 -2500139537: An investig||NULL|4/16/2025 10:41:42 AM - Case # 20521412 -2500139537: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139536|2500139536|7124 AVENUE L HOUSTON TX 77011|29.7419|-95.296|Routed|2025-04-15 13:52:14.0000000||Parking Violation - 2500139536 - 7124 AVENUE L|Parking Violation|19 Calendar Days|May 4 2025 6:52PM|NE|I|495S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 18:52:14.0000000|3143722.5000000000|13835909.0000000000|7124 AVENUE L|HOUSTON|TX|77011|0251840000053|2025-04-15 18:52:14.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Parking Violation 4/15/2025 1:52:14 PM||parked blocking the driveway|Parking Management 2500139535|2500139535|8114 ALPINE BEARBERRY DR HOUSTON 77016|29.8667|-95.278|Service Completed|2025-04-15 13:52:03.0000000|Apr 16 2025 12:05PM|Liaison Comm - 2500139535 - 8114 ALPINE BEARBERRY DR|Liaison Comm|5 Working Days|Apr 22 2025 6:59PM|NE|B|415X|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 18:52:55.0000000|3147987.7500000000|13881448.0000000000|8114 ALPINE BEARBERRY DR|HOUSTON||77016|1468310030004|2025-04-15 18:52:03.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||2500100382- container not yet delivered .9000-3313-1021|Container department has been notified 2500139534|2500139534|2906 PAIGE ST HOUSTON TX 77004|29.7336|-95.3597|Service Completed|2025-04-15 13:51:51.0000000|Apr 18 2025 11:06AM|Container Repair - 2500139534 - 2906 PAIGE ST|Container Repair|10 Calendar Days|Apr 25 2025 6:53PM|SE|D|493Z|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-15 18:53:38.0000000|3123610.2500000000|13832273.0000000000|2906 PAIGE ST|HOUSTON|TX|77004|0191000000004|2025-04-15 18:51:51.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||2906 paige /4328-4940-5043|Completed by Vincent Allen. Notes: 2500139533|2500139533|5803 TERRY ST HOUSTON TX 77009|29.8122|-95.3539|Service Completed|2025-04-15 13:51:24.0000000|Apr 16 2025 9:09AM|Heavy Trash Code Violation - 2500139533 - 5803 TERRY ST|Heavy Trash Code Violation|25 Working Days|May 20 2025 7:01PM|NE|H|453V|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 18:54:09.0000000|3124546.5000000000|13860898.0000000000|5803 TERRY ST|HOUSTON|TX|77009|0312040000009|2025-04-15 18:51:24.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish and junk debris present at curbsid||NULL|Excessive heavy trash/rubbish and junk debris present at curbside near right of way (under 8 cubic yards - blocking public sidewalk - green tag to homeowner 1501 Euel Street because trash/rubbish is attached to their property). 2500139532|2500139532|3457 TUAM ST HOUSTON 77004|29.731|-95.3497|Routed|2025-04-15 13:51:13.0000000||Trash Dumping or Illegal Dumpsite - 2500139532 - 3457 TUAM ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 6:51PM|SE|D|493Z|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 18:51:45.0000000|3126798.0000000000|13831397.0000000000|3457 TUAM ST|HOUSTON||77004|0171480000006|2025-04-15 18:51:13.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500139531|221211-2500139531|3332 OZARK ST HOUSTON TX 77021|29.706|-95.371|Routed - Integrated|2025-04-15 13:50:45.0000000||Tree Trim - 221211-2500139531 - 3332 OZARK ST|Tree Trim|75 Calendar Days|Jun 29 2025 7:03PM|SE|D|533G|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 19:03:01.0000000|3120321.5000000000|13822096.0000000000|3332 OZARK ST|HOUSTON|TX|77021|0332380310008|2025-04-15 18:50:45.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Tree Trim 4/15/2025 2:03:01 PM||Mr. Robinson states the tree in his front yard is dead and a safey hazard with hurricane weather. He is requesting the tree be cut down. Please contact him 7132522626|Parks and Recreation 2500139528|2500139528|16610 W RIPPLE RIDGE DR HOUSTON 77053|29.5828|-95.4571|Routed|2025-04-15 13:49:51.0000000||SWM Escalation - 2500139528 - 16610 W RIPPLE RIDGE DR|SWM Escalation|3 Working Days|Apr 18 2025 6:57PM|SW|K|611D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 18:50:25.0000000|3094374.5000000000|13776500.0000000000|16610 W RIPPLE RIDGE DR|HOUSTON||77053|3540010030160907|2025-04-15 18:49:51.0000000|FORT BEND HOUSTON||SWFR108|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/15/2025 1:50:25 PM||NULL|Solid Waste Management 2500139527|20521407-2500139527|805 W 9TH ST HOUSTON TX 77007|29.7871|-95.4058|Service Completed|2025-04-15 13:49:24.0000000|Apr 15 2025 3:44PM|Water Service - 20521407-2500139527 - 805 W 9TH ST|Water Service|2 Calendar Days|Apr 17 2025 6:50PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:50:56.0000000|3108380.5000000000|13851253.0000000000|805 W 9TH ST|HOUSTON|TX|77007|1264070010003|2025-04-15 18:49:24.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:43:09 PM - Case # 20521407 -2500139527: Dear Custome||NULL|4/15/2025 3:43:09 PM - Case # 20521407 -2500139527: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139526|20521408-2500139526|910 NICHOLSON ST HOUSTON TX 77007|29.7874|-95.4053|Service Completed|2025-04-15 13:49:23.0000000|Apr 15 2025 3:40PM|Water Service - 20521408-2500139526 - 910 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 6:50PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:50:13.0000000|3108555.5000000000|13851368.0000000000|910 NICHOLSON ST|HOUSTON|TX|77007|0202330000048|2025-04-15 18:49:23.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:39:49 PM - Case # 20521408 -2500139526: Dear Custome||NULL|4/15/2025 3:39:49 PM - Case # 20521408 -2500139526: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139525|2500139525|1034 CASTLEDALE DR HOUSTON TX 77037|29.8852|-95.3758|Routed|2025-04-15 13:49:18.0000000||Container Repair - 2500139525 - 1034 CASTLEDALE DR|Container Repair|10 Calendar Days|Apr 25 2025 6:50PM|NE|H|413P|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 18:50:30.0000000|3116780.5000000000|13887188.0000000000|1034 CASTLEDALE DR|HOUSTON|TX|77037|1048930000007|2025-04-15 18:49:18.0000000|NORTHSIDE/NORTHLINE||NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Repair 4/15/2025 1:50:30 PM||lid and wheel broken|Solid Waste Management 2500139524|2500139524||29.7584|-95.3698|Routed|2025-04-15 13:48:48.0000000||MYR Correspondence - 2500139524|MYR Correspondence|7 Calendar Days|Apr 22 2025 6:49PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 18:49:25.0000000|0|0|||||none|2025-04-15 18:48:48.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 1:49:||citizen has concerns with pedestrian walking bridge|Mayor Office 2500139523|2500139523|5419 RIDGEWAY DR HOUSTON TX 77033|29.6703|-95.3411|Routed|2025-04-15 13:48:45.0000000||Container Replacement - 2500139523 - 5419 RIDGEWAY DR|Container Replacement|10 Calendar Days|Apr 25 2025 6:50PM|SE|D|534W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 18:50:22.0000000|3130217.5000000000|13809448.0000000000|5419 RIDGEWAY DR|HOUSTON|TX|77033|0811420000021|2025-04-15 18:48:45.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Replacement 4/15/2025 1:50:2||0828-2280-1153|Solid Waste Management 2500139521|20521405-2500139521|5106 TIDEWATER DR HOUSTON TX 77045|29.6343|-95.4578|Routed - Integrated|2025-04-15 13:47:53.0000000||Restoration Due to Utility Work - 20521405-2500139521 - 5106 TIDEWATER DR|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 6:49PM|SW|K|571M|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-15 18:49:07.0000000|3093598.7500000000|13795215.0000000000|5106 TIDEWATER DR|HOUSTON|TX|77045|0855580000001|2025-04-15 18:47:53.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 11:24:52||NULL|Public Works 2500139520|2500139520|1416 W ALABAMA ST HOUSTON 77006|29.7389|-95.3964|Routed|2025-04-15 13:47:25.0000000||SWM Escalation - 2500139520 - 1416 W ALABAMA ST|SWM Escalation|3 Working Days|Apr 18 2025 6:55PM|SW|C|493S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 18:48:09.0000000|3111914.5000000000|13833825.0000000000|1416 W ALABAMA ST|HOUSTON||77006|0262020000007|2025-04-15 18:47:25.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/15/2025 1:48:09 PM||NULL|Solid Waste Management 2500139519|307118-2500139519|432 N CAROLINA ST HOUSTON TX 77029|29.7401|-95.2539|Routed - Integrated|2025-04-15 13:47:22.0000000||Nuisance On Property - 307118-2500139519 - 432 N CAROLINA ST|Nuisance On Property|180 Working Days|Jan 5 2026 7:49PM|NE|I|495V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 18:49:07.0000000|3157087.5000000000|13835683.0000000000|432 N CAROLINA ST|HOUSTON|TX|77029|0141140240035|2025-04-15 18:47:22.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Nuisance On Property 4/15/2025 1:49:07 PM||432 north carolina|Neighborhoods 2500139517|12696772-2500139517|10134 VALLEY CLUB DR HOUSTON 77078|29.8482|-95.2362|Service Completed|2025-04-15 13:46:58.0000000|Apr 15 2025 2:05PM|Drainage - 12696772-2500139517 - 10134 VALLEY CLUB DR|Drainage|30 Calendar Days|May 15 2025 6:51PM|NE|B|456B|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-15 18:51:44.0000000|3161428.7500000000|13875145.0000000000|10134 VALLEY CLUB DR|HOUSTON||77078|1031820000030|2025-04-15 18:46:58.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 64. Referred for further investigation ... ... Close||Per DWO Inspector SR#20521276: Per the customer stated Ever since city did work a sink hole started forming near the water lines it is getting worse over time.|Resolution :64. Referred for further investigationClose Comments :Case 2500139573 has been referred to restoration due to utility work for further investigation. 2500139516|20521406-2500139516|406 PACIFIC ST HOUSTON TX 77006|29.7469|-95.3869|Service Completed|2025-04-15 13:46:42.0000000|Apr 15 2025 6:18PM|Water Leak - 20521406-2500139516 - 406 PACIFIC ST|Water Leak|10 Calendar Days|Apr 25 2025 6:48PM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 18:48:25.0000000|3114841.5000000000|13836841.0000000000|406 PACIFIC ST|HOUSTON|TX|77006|1304110010003|2025-04-15 18:46:42.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 6:18:36 PM - Case # 20521406 -2500139516: Investigatio||water is green|4/15/2025 6:18:36 PM - Case # 20521406 -2500139516: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500139515|20521409-2500139515|911 HERKIMER ST HOUSTON TX 77008|29.7874|-95.4064|Service Completed|2025-04-15 13:46:00.0000000|Apr 15 2025 4:08PM|Water Main Valve - 20521409-2500139515 - 911 HERKIMER ST|Water Main Valve|5 Calendar Days|Apr 20 2025 6:51PM|NW|C|492D|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 18:51:17.0000000|3108202.4600000000|13851368.3100000000|911 HERKIMER ST|HOUSTON|TX|77008|0202340000023|2025-04-15 18:46:00.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE||3rd Wednesday|NE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 4:07:24 PM - Case # 20521409 -2500139515: Dear Custome||Water is not on near Herkiner Street and 9th Street|4/15/2025 4:07:24 PM - Case # 20521409 -2500139515: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139514|12696769-2500139514|9560 LONG POINT RD HOUSTON TX 77055|29.7978|-95.5272|Service Completed|2025-04-15 13:45:48.0000000|Apr 17 2025 4:25PM|Traffic Signs - 12696769-2500139514 - 1512-1520 Oak Tree Dr|Traffic Signs|14 Working Days|May 5 2025 6:45PM|NW|A|450X|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 18:45:48.0000000|3069774.7500000000|13853989.0000000000|9560 LONG POINT RD|HOUSTON|TX|77055|0670450010025|2025-04-15 18:45:48.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS Warning +++Entered Address: 1512-1520 Oak Tree DrValidated Address: 9560 LONG POINT RD - Address Id: 474226+++ ADDRESS Warning +++|Resolution :07. Investigation / Inspection completedClose Comments :Investigation completed and determined per state stature speed limits are set at 30mph on residential streets and no posted signs are needed for Houston Police Department enforcement. 2500139513|12696770-2500139513|9550 LONG POINT RD HOUSTON TX 77055|29.7989|-95.5261|Service Completed|2025-04-15 13:45:21.0000000|Apr 17 2025 12:51PM|Traffic Signs - 12696770-2500139513 - 1546-1548 Oak Tree Dr|Traffic Signs|14 Working Days|May 5 2025 6:45PM|NW|A|450X|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 18:45:21.0000000|3070127.7500000000|13854386.0000000000|9550 LONG POINT RD|HOUSTON|TX|77055|0670450050001|2025-04-15 18:45:21.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS Warning +++Entered Address: 1546-1548 Oak Tree DrValidated Address: 9550 LONG POINT RD - Address Id: 310199+++ ADDRESS Warning +++|Resolution :08. Maintenance repair has been completedClose Comments :Completed 2500139512|2500139512|3921 ASCOT LN HOUSTON TX 77092|29.8109|-95.4498|Service Completed - Further Actions|2025-04-15 13:45:17.0000000|Apr 15 2025 2:46PM|Missed Yard Waste Pickup - 2500139512 - 3921 ASCOT LN|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 6:47PM|NW|A|451V|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 18:47:25.0000000|3094164.5000000000|13859493.0000000000|3921 ASCOT LN|HOUSTON|TX|77092|0760210090182|2025-04-15 18:45:17.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||6-8 bags and branches|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139511|20521401-2500139511|6709 D S BAILEY LN HOUSTON TX 77091|29.8608|-95.4278|Service Completed|2025-04-15 13:45:05.0000000|Apr 15 2025 4:08PM|Sewer Wastewater - 20521401-2500139511 - 6709 D S BAILEY LN|Sewer Wastewater|1 Calendar Day|Apr 16 2025 6:46PM|NW|B|412X|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 18:46:24.0000000|3100607.5000000000|13877814.0000000000|6709 D S BAILEY LN|HOUSTON|TX|77091|0162730050026|2025-04-15 18:45:05.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:07:59 PM - Case # 20521401 -2500139511: All investig||6709 d s bailey/ on the side of the home|4/15/2025 4:07:59 PM - Case # 20521401 -2500139511: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139510|2500139510|1406 MCILHENNY ST HOUSTON TX 77004|29.7442|-95.3695|Service Completed|2025-04-15 13:45:03.0000000|Apr 16 2025 3:10PM|Mow Esplanade or Median - 2500139510 - 1406 MCILHENNY ST|Mow Esplanade or Median|21 Calendar Days|May 6 2025 6:46PM|SW|D|493U|Parks and Recreation|Greenspace Management|Mow Esplanade or Median|1|Resolved|2025-04-15 18:46:32.0000000|3120365.2500000000|13836011.0000000000|1406 MCILHENNY ST|HOUSTON|TX|77004|1345480010003|2025-04-15 18:45:03.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE|PR GreenspaceStatistics|FULL|21 Calendar Days|Phone|2025-04-20 11:15:04.1430000|AGS Greetings please accept our apologies HPARD does not mai||1406 mcilhenny and austin|AGS Greetings please accept our apologies HPARD does not maintain any esplanades at this address (A.P. ). Thanks for supporting Houston Parks Recreation Department. 2500139509|20521402-2500139509|1158 W 10TH ST HOUSTON TX 77008|29.7885|-95.4087|Service Completed|2025-04-15 13:45:01.0000000|Apr 15 2025 4:01PM|Water Service - 20521402-2500139509 - 1158 W 10TH ST|Water Service|2 Calendar Days|Apr 17 2025 6:45PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:45:37.0000000|3107452.0000000000|13851737.0000000000|1158 W 10TH ST|HOUSTON|TX|77008|1376320010001|2025-04-15 18:45:01.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:00:10 PM - Case # 20521402 -2500139509: Dear Custome||NULL|4/15/2025 4:00:10 PM - Case # 20521402 -2500139509: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139508|2500139508|2011 SPRING ST HOUSTON TX 77007|29.7749|-95.3788|Routed|2025-04-15 13:44:48.0000000||Container Repair - 2500139508 - 2011 SPRING ST|Container Repair|10 Calendar Days|Apr 25 2025 6:45PM|NW|H|493F|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 18:45:55.0000000|3117082.7500000000|13847092.0000000000|2011 SPRING ST|HOUSTON|TX|77007|0051430000010|2025-04-15 18:44:48.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Repair 4/15/2025 1:45:55 PM||hole on the side and wheel broken|Solid Waste Management 2500139507|12696771-2500139507|1549 OAK TREE DR HOUSTON TX 77080|29.7997|-95.5269|Service Completed|2025-04-15 13:44:42.0000000|Apr 16 2025 7:27AM|Traffic Signs - 12696771-2500139507 - 1570-1578 Oak Tree Dr|Traffic Signs|14 Working Days|May 5 2025 6:44PM|NW|A|450T|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 18:44:42.0000000|3069842.5000000000|13854655.0000000000|1549 OAK TREE DR|HOUSTON|TX|77080|0670450020025|2025-04-15 18:44:42.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS Warning +++Entered Address: 1570-1578 Oak Tree DrValidated Address: 1549 OAK TREE DR - Address Id: 1211236+++ ADDRESS Warning +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate Request 2500139506|2500139506|1662 CRESTDALE DR HOUSTON TX 77080|29.8033|-95.5302|Routed|2025-04-15 13:44:06.0000000||Trash Dumping or Illegal Dumpsite - 2500139506 - 1662 Crestdale Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 6:44PM|NW|A|450T|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 18:44:06.0000000|3068756.7500000000|13855932.0000000000|1662 CRESTDALE DR|HOUSTON|TX|77080|0670450030008|2025-04-15 18:44:06.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta|||Solid Waste Management 2500139505|12696767-2500139505|6801 SHAVELSON ST HOUSTON TX 77055|29.787|-95.4681|Service Completed|2025-04-15 13:43:49.0000000|Apr 16 2025 1:17PM|Traffic Signal Maintenance - 12696767-2500139505 - 1035-1049 Silber Rd|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 6:43PM|NW|A|491C|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 18:43:49.0000000|3088633.5000000000|13850607.0000000000|6801 SHAVELSON ST|HOUSTON|TX|77055|none|2025-04-15 18:43:49.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS Warning +++Entered Address: 1035-1049 Silber RdValidated Address: 6801 SHAVELSON ST - Address Id: 2029958+++ ADDRESS Warning +++|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500139504|2500139504|4401 MARTIN LUTHER KING BLVD HOUSTON TX 77204|29.7162|-95.3394|Service Completed|2025-04-15 13:43:23.0000000|Apr 15 2025 1:47PM|MOPD Events - 2500139504 - 4401 MARTIN LUTHER KING BLVD|MOPD Events|5 Working Days|Apr 22 2025 6:53PM|SE|D|534A|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 18:46:53.0000000|3130236.7500000000|13826143.0000000000|4401 MARTIN LUTHER KING BLVD|HOUSTON|TX|77204|0410070130038|2025-04-15 18:43:23.0000000|GREATER THIRD WARD|Greater Southeast MD|||SE|||SW|||SE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139503|12696768-2500139503|8360 LONG POINT RD HOUSTON TX 77055|29.8036|-95.4956|Service Completed|2025-04-15 13:42:57.0000000|Apr 16 2025 3:25PM|Traffic Signs - 12696768-2500139503 - 8360 Long Point Rd|Traffic Signs|14 Working Days|May 5 2025 6:42PM|NW|A|451S|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 18:42:57.0000000|3079744.2500000000|13856392.0000000000|8360 LONG POINT RD|HOUSTON|TX|77055|0762240010010|2025-04-15 18:42:57.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos|||Resolution :07. Investigation / Inspection completedClose Comments :Maintenance completed 2500139502|20521403-2500139502|2605 N CALUMET ST HOUSTON TX 77004|29.7179|-95.3733|Service Completed|2025-04-15 13:42:51.0000000|Apr 16 2025 10:34AM|Water Main Valve - 20521403-2500139502 - 2605 N CALUMET ST|Water Main Valve|5 Calendar Days|Apr 20 2025 6:45PM|SE|D|533B|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 18:45:40.0000000|3119458.2500000000|13826424.0000000000|2605 N CALUMET ST|HOUSTON|TX|77004|1247840010001|2025-04-15 18:42:51.0000000|MACGREGOR|Greater Southeast MD|||SE|||SW|||SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:34:19 AM - Case # 20521403 -2500139502: All investi||please make cc before arrival thank you trying to turn off water for all of them due to pipe issue. the issue is with a valve and a pipe. only one unit has had no water for a few days due to issue please speak to plumber thank you|4/16/2025 10:34:19 AM - Case # 20521403 -2500139502: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139501|20521398-2500139501|10206 KNOB MOUNTAIN TRL HOUSTON TX 77016|29.862|-95.2805|Service Completed|2025-04-15 13:42:38.0000000|Apr 15 2025 5:02PM|Water Leak - 20521398-2500139501 - 10206 KNOB MOUNTAIN TRL|Water Leak|10 Calendar Days|Apr 25 2025 6:43PM|NE|B|415X|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 18:43:28.0000000|3147248.5000000000|13879697.0000000000|10206 KNOB MOUNTAIN TRL|HOUSTON|TX|77016|1276500030008|2025-04-15 18:42:38.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:01:06 PM - Case # 20521398 -2500139501: All investig||NULL|4/15/2025 5:01:06 PM - Case # 20521398 -2500139501: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139500|2500139500|5434 TARAWA RD HOUSTON TX 77041|29.8461|-95.5485|Routed|2025-04-15 13:42:13.0000000||Trash Dumping or Illegal Dumpsite - 2500139500 - 5421-5499 Triway Ln|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 6:42PM|NW|A|450A|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 18:42:13.0000000|3062498.5000000000|13871327.0000000000|5434 TARAWA RD|HOUSTON|TX|77041|0890290000173|2025-04-15 18:42:13.0000000|CARVERDALE|Spring Branch MD|NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||+++ ADDRESS Warning +++Entered Address: 5421-5499 Triway LnValidated Address: 5434 TARAWA RD - Address Id: 1178316+++ ADDRESS Warning +++|Solid Waste Management 2500139499|307117-2500139499|7521 BRADFORD ST HOUSTON TX 77087|29.6882|-95.2919|Routed - Integrated|2025-04-15 13:41:59.0000000||Nuisance On Property - 307117-2500139499 - 7521 BRADFORD ST|Nuisance On Property|180 Working Days|Jan 5 2026 7:47PM|SE|I|535N|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 18:47:01.0000000|3145629.2500000000|13816417.3700000000|7521 BRADFORD ST|HOUSTON|TX|77087|0551400090005|2025-04-15 18:41:59.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU107|TUESDAY|SE|SETU-A-04|TUESDAY-A|SE||3rd Wednesday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Backyard is over grown and has alot of trash|Neighborhoods 2500139498|20521399-2500139498|800 NICHOLSON ST HOUSTON TX 77007|29.7852|-95.4053|Service Completed|2025-04-15 13:41:18.0000000|Apr 15 2025 4:00PM|Water Service - 20521399-2500139498 - 800 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 6:42PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:42:46.0000000|3108573.7500000000|13850566.0000000000|800 NICHOLSON ST|HOUSTON|TX|77007|1226630010001|2025-04-15 18:41:18.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:58:54 PM - Case # 20521399 -2500139498: Dear Custome||NULL|4/15/2025 3:58:54 PM - Case # 20521399 -2500139498: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139497|2500139497|6201 LOCKWOOD DR HOUSTON TX 77026|29.8159|-95.3187|Insufficient Information to Investigate|2025-04-15 13:41:06.0000000|Apr 15 2025 1:53PM|MultiFamily Habitability Violation - 2500139497 - 6201 LOCKWOOD DR|MultiFamily Habitability Violation|7 Calendar Days|Apr 22 2025 6:43PM|NE|B|454Q|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-15 18:43:33.0000000|3135669.0000000000|13862574.0000000000|6201 LOCKWOOD DR|HOUSTON|TX|77026|0651290670647|2025-04-15 18:41:06.0000000|TRINITY / HOUSTON GARDENS||NETH111|THURSDAY|NE|NWTH-A-06|THURSDAY-A|NW|S|2nd Friday|NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Public Works||fallen fence blocking right of way and sidewalk|Public Works 2500139496|20521404-2500139496|5616 LAWNDALE ST HOUSTON TX 77023|29.7263|-95.3171|Service Completed|2025-04-15 13:40:39.0000000|Apr 16 2025 2:47PM|Water Main Valve - 20521404-2500139496 - 5616 LAWNDALE ST|Water Main Valve|5 Calendar Days|Apr 20 2025 6:46PM|NE|I|494Y|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 18:46:16.0000000|3137190.7500000000|13830009.0000000000|5616 LAWNDALE ST|HOUSTON|TX|77023|1253800020001|2025-04-15 18:40:39.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:45:51 PM - Case # 20521404 -2500139496: An investiga||Caller states water valve is leaking (located near fire sprinkler systems currently turned off. Ref: Water Leak - 2400438353 - 5616 LAWNDALE 7135620697 Mike bajsel|4/16/2025 2:45:51 PM - Case # 20521404 -2500139496: An investigation has been completed and a leak was not found at this location. 2500139495|20521400-2500139495|915 LAWRENCE ST HOUSTON TX 77008|29.7876|-95.4073|Service Completed|2025-04-15 13:40:35.0000000|Apr 15 2025 4:05PM|Water Service - 20521400-2500139495 - 915 LAWRENCE ST|Water Service|2 Calendar Days|Apr 17 2025 6:41PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:41:33.0000000|3107921.7500000000|13851422.0000000000|915 LAWRENCE ST|HOUSTON|TX|77008|0600850110009|2025-04-15 18:40:35.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:03:45 PM - Case # 20521400 -2500139495: Dear Custome||915 LAWRENCE ST|4/15/2025 4:03:45 PM - Case # 20521400 -2500139495: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139494|2500139494|3701 LIBERTY RD HOUSTON TX 77026|29.7851|-95.3334|Routed|2025-04-15 13:40:28.0000000||Trash Dumping or Illegal Dumpsite - 2500139494 - 3701 LIBERTY RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 6:45PM|NE|B|494B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 18:45:32.0000000|3131351.3800000000|13851222.3800000000|3701 LIBERTY RD|HOUSTON|TX|77026|0300250130007|2025-04-15 18:40:28.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW||1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/15/2025||Concrete debris and house materials 3 piles inspector LaDay xxx-xxx-xxxx|Solid Waste Management 2500139493|2500139493|4621 MAJESTIC ST HOUSTON TX 77026|29.8027|-95.3071|Routed|2025-04-15 13:40:08.0000000||Water Meter - 2500139493 - 4621 MAJESTIC ST|Water Meter|14 Calendar Days|Apr 29 2025 6:43PM|NE|B|454V|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-15 18:43:08.0000000|3139507.2500000000|13857897.0000000000|4621 MAJESTIC ST|HOUSTON|TX|77026|0690640140237|2025-04-15 18:40:08.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Water Meter 4/15/2025 1:43:08 PM||caller is requesting that the meter box is upgraded he has the ole round meter box|Public Works 2500139492|12696766-2500139492|9403 BRAESHEATHER CT HOUSTON TX 77096|29.68|-95.4591|Service Completed|2025-04-15 13:39:54.0000000|Apr 16 2025 6:19AM|Traffic Signal Maintenance - 12696766-2500139492 - S BRAESWOOD BLVD W IH 610 LOOP S|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 6:41PM|SW|C|531U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 18:41:52.0000000|3092253.5000000000|13811260.0000000000|9403 BRAESHEATHER CT|HOUSTON|TX|77096|0911640000027|2025-04-15 18:39:54.0000000|MEYERLAND AREA||SWTU101|TUESDAY|SW|SETU-B-07|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... signals||+++ ADDRESS WARNING +++Entered Address: S BRAESWOOD BLVD W IH 610 LOOP SValidated Address: 9403 BRAESHEATHER CT - Address Id: 623981+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :signals cycling normal 2500139491|2500139491||29.7584|-95.3698|Routed|2025-04-15 13:39:52.0000000||MYR Correspondence - 2500139491|MYR Correspondence|7 Calendar Days|Apr 22 2025 6:43PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 18:43:41.0000000|0|0|||||none|2025-04-15 18:39:52.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 1:43:||CC: CM Acorn regarding concerns about Section 28-733|Mayor Office 2500139490|20521397-2500139490|1030 DOROTHY ST HOUSTON TX 77008|29.7898|-95.4086|Service Completed|2025-04-15 13:39:26.0000000|Apr 15 2025 4:02PM|Water Service - 20521397-2500139490 - 1030 DOROTHY ST|Water Service|2 Calendar Days|Apr 17 2025 6:39PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:39:58.0000000|3107467.7500000000|13852196.0000000000|1030 DOROTHY ST|HOUSTON|TX|77008|1342920010001|2025-04-15 18:39:26.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:01:44 PM - Case # 20521397 -2500139490: Dear Custome||NULL|4/15/2025 4:01:44 PM - Case # 20521397 -2500139490: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139489|2500139489|7615 CROTON RD HOUSTON TX 77036|29.6997|-95.5234|Service Completed|2025-04-15 13:39:25.0000000|Apr 16 2025 1:17PM|Dead Animal Collection - 2500139489 - 7615 CROTON RD|Dead Animal Collection|4 Calendar Days|Apr 19 2025 6:40PM|SW|J|530K|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 18:40:31.0000000|3072054.7500000000|13818355.0000000000|7615 CROTON RD|HOUSTON|TX|77036|0900070000027|2025-04-15 18:39:25.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Animal collected||7615 CROTON RD will be in a chest|Animal collected 2500139487|2500139487|6401 ARNOT ST HOUSTON TX 77007|29.7705|-95.4248|Service Completed - Further Actions|2025-04-15 13:38:03.0000000|Apr 15 2025 2:47PM|Missed Yard Waste Pickup - 2500139487 - 6201 Taggart St|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 6:38PM|NW|C|492F|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 18:38:03.0000000|3102544.2500000000|13845025.0000000000|6401 ARNOT ST|HOUSTON|TX|77007|none|2025-04-15 18:38:03.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||+++ ADDRESS Warning +++Entered Address: 6201 Taggart StValidated Address: 6401 ARNOT ST - Address Id: 2112813+++ ADDRESS Warning +++I submitted a ticket this morning just to have it closed out as resolved. The situation is not resolved. The situation has b|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139486|2500139486|8583 GREEN RIVER DR HOUSTON TX 77028|29.8336|-95.2675|Routed|2025-04-15 13:38:02.0000000||Trash Dumping or Illegal Dumpsite - 2500139486 - 8583 GREEN RIVER DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 6:43PM|NE|B|455L|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 18:43:03.0000000|3151627.6700000000|13869632.3300000000|8583 GREEN RIVER DR|HOUSTON|TX|77028|0641940080020|2025-04-15 18:38:02.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW||2nd Monday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/15/2025||tarps and trash|Solid Waste Management 2500139485|2500139485|10931 MALDEN DR HOUSTON TX 77075|29.6068|-95.2507|Routed|2025-04-15 13:37:44.0000000||Add a Can Cancellation - 2500139485 - 10931 MALDEN DR|Add a Can Cancellation|19 Calendar Days|May 4 2025 6:39PM|SE|I|575Z|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-15 18:39:18.0000000|3159656.0000000000|13787249.0000000000|10931 MALDEN DR|HOUSTON|TX|77075|1201700060108|2025-04-15 18:37:44.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Please pick up one ((zzz) can // Cust cancelled ECC Service.|Solid Waste Management 2500139483|2500139483|5782 BINGLE RD HOUSTON TX 77092|29.8498|-95.4888|Routed|2025-04-15 13:37:01.0000000||Heavy Trash Code Violation - 2500139483 - 6700 CASTLEBAY DR|Heavy Trash Code Violation|25 Working Days|May 20 2025 6:49PM|NW|A|451A|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-15 18:42:32.0000000|3081432.7500000000|13873272.0000000000|5782 BINGLE RD|HOUSTON|TX|77092|0301630020001|2025-04-15 18:37:01.0000000|FAIRBANKS / NORTHWEST CROSSING|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-09|THURSDAY-B|NW|S|4th Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Heavy Trash Code Violation 4/15/2025 1||+++ ADDRESS WARNING +++Entered Address: 6700 CASTLEBAY DRValidated Address: 5782 BINGLE RD - Address Id: 582236+++ ADDRESS WARNING +++6700 CASTLEBAY DR/ trash bags just thrown|Solid Waste Management 2500139482|2500139482|13918 KENSINGTON PL HOUSTON TX 77034|29.597|-95.1807|Service Completed|2025-04-15 13:36:58.0000000|Apr 17 2025 9:14AM|Missed Recycling Pickup - 2500139482 - 13918 KENSINGTON PL|Missed Recycling Pickup|4 Working Days|Apr 21 2025 6:37PM|SE|E|577X|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 18:37:35.0000000|3181999.2500000000|13784416.0000000000|13918 KENSINGTON PL|HOUSTON|TX|77034|1116260000005|2025-04-15 18:36:58.0000000|SOUTH BELT / ELLINGTON||SETH108|THURSDAY|SE|SETH-B-04|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||NULL|Completed by Shawn Fields. Notes: serviced 2500139480|2500139480|9403 BROWN LEAF CIR HOUSTON TX 77096|29.6765|-95.5006|Service Completed|2025-04-15 13:36:25.0000000|Apr 16 2025 1:00PM|Dead Animal Collection - 2500139480 - 9403 BROWN LEAF CIR|Dead Animal Collection|4 Calendar Days|Apr 19 2025 6:36PM|SW|C|530V|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 18:36:57.0000000|3079540.2500000000|13810158.0000000000|9403 BROWN LEAF CIR|HOUSTON|TX|77096|0972310000004|2025-04-15 18:36:25.0000000|MEYERLAND AREA|HCID #5 (Brays Oaks)|SWTU112|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Animal collected||Dead raccoon.|Animal collected 2500139479|2500139479|3611 ENNIS ST HOUSTON TX 77004|29.7283|-95.3615|Service Completed|2025-04-15 13:35:39.0000000|Apr 15 2025 1:36PM|MOPD Events - 2500139479 - 3611 ENNIS ST|MOPD Events|5 Working Days|Apr 22 2025 6:42PM|SE|D|493Y|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 18:35:49.0000000|3123099.0000000000|13830323.0000000000|3611 ENNIS ST|HOUSTON|TX|77004|0191980000009|2025-04-15 18:35:39.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139478|20521396-2500139478|9350 COUNTRY CREEK DR HOUSTON TX 77036|29.6782|-95.5499|Service Completed|2025-04-15 13:35:35.0000000|Apr 15 2025 9:41PM|Water Service - 20521396-2500139478 - 9350 COUNTRY CREEK DR|Water Service|2 Calendar Days|Apr 17 2025 6:36PM|SW|J|529V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:36:26.0000000|3063870.2500000000|13810288.0000000000|9350 COUNTRY CREEK DR|HOUSTON|TX|77036|1146020010001|2025-04-15 18:35:35.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:40:21 PM - Case # 20521396 -2500139478: All investig||NULL|4/15/2025 9:40:21 PM - Case # 20521396 -2500139478: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139477|2500139477|110 E RITTENHOUSE ST HOUSTON TX 77076|29.8641|-95.3971|Routed|2025-04-15 13:35:27.0000000||Recycling Participation NEW - 2500139477 - 110 E RITTENHOUSE ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 6:38PM|NE|H|413W|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 18:38:05.0000000|3110289.0000000000|13879310.0000000000|110 E RITTENHOUSE ST|HOUSTON|TX|77076|0830460000011|2025-04-15 18:35:27.0000000|NORTHSIDE/NORTHLINE||NEMO115|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Recycling Participation NEW 4/15/2025 1:3||NULL|Solid Waste Management 2500139476|12696764-2500139476|1047 W 17TH ST HOUSTON TX 77008|29.8008|-95.4175|Service Completed|2025-04-15 13:35:04.0000000|Apr 17 2025 7:19AM|Drainage - 12696764-2500139476 - 1047 W 17TH ST|Drainage|30 Calendar Days|May 15 2025 6:37PM|NW|C|452Y|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-15 18:37:11.0000000|3104516.0000000000|13856130.0000000000|1047 W 17TH ST|HOUSTON|TX|77008|1342340010011|2025-04-15 18:35:04.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||2 culverts that are not properly draining creating a lot of mosquitos 1047 w 17th 77008|Resolution :07. Investigation / Inspection completedClose Comments :investigation completed 2500139475|2500139475|2517 DETERING ST HOUSTON 77007|29.7817|-95.4161|Service Completed|2025-04-15 13:34:52.0000000|Apr 16 2025 12:01PM|Liaison Comm - 2500139475 - 2517 DETERING ST|Liaison Comm|5 Working Days|Apr 22 2025 6:44PM|NW|C|492C|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 18:37:40.0000000|3105170.7500000000|13849200.0000000000|2517 DETERING ST|HOUSTON||77007|1422720010003|2025-04-15 18:34:52.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||citizen really need a a can // 2500130250 New resident calling back container and recycling cart needed please. Resident has been for 4 weeks|Container department has been notified 2500139473|2500139473|1902 WILSON ST HOUSTON TX 77006|29.7519|-95.3814|Routed|2025-04-15 13:34:16.0000000||MYR PW - 2500139473 - 1902 WILSON ST|MYR PW|14 Calendar Days|Apr 29 2025 6:34PM|NW|C|493P|Mayor Office|Mayor Mail|MYR PW|0|Active|2025-04-15 18:34:42.0000000|3116510.7500000000|13838710.0000000000|1902 WILSON ST|HOUSTON|TX|77006|1204190010019|2025-04-15 18:34:16.0000000|FOURTH WARD|Midtown MD|||NW|||NE|||NE|PW Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||citizen has concerns with high water bill charges|Mayor Office 2500139472|2500139472|11201 W HARDY RD HOUSTON TX 77076|29.8647|-95.3643|Routed|2025-04-15 13:34:03.0000000||New Resident Container - 2500139472 - 1110 RITTENHOUSE ST|New Resident Container|12 Calendar Days|Apr 27 2025 6:35PM|NE|H|413Y|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 18:35:20.0000000|3120574.2500000000|13879930.0000000000|11201 W HARDY RD|HOUSTON|TX|77076|0750700570091|2025-04-15 18:34:03.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO113|MONDAY|NE|NWMO-B-06|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created New Resident Container 4/15/2025 1:35:20||+++ ADDRESS WARNING +++Entered Address: 1110 RITTENHOUSE STValidated Address: 11201 W HARDY RD - Address Id: 462708+++ ADDRESS WARNING +++|Solid Waste Management 2500139471|20521389-2500139471|945 DOROTHY ST HOUSTON TX 77008|29.7885|-95.4091|Service Completed|2025-04-15 13:33:28.0000000|Apr 15 2025 4:00PM|Water Service - 20521389-2500139471 - 945 DOROTHY ST|Water Service|2 Calendar Days|Apr 17 2025 6:34PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:34:17.0000000|3107310.5000000000|13851734.0000000000|945 DOROTHY ST|HOUSTON|TX|77008|0600850090009|2025-04-15 18:33:28.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:58:52 PM - Case # 20521389 -2500139471: Dear Custome||out of water|4/15/2025 3:58:52 PM - Case # 20521389 -2500139471: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139469|20521390-2500139469|3511 YUPON ST HOUSTON TX 77006|29.741|-95.3956|Service Completed|2025-04-15 13:33:13.0000000|Apr 15 2025 3:36PM|Water Service - 20521390-2500139469 - 3511 YUPON ST|Water Service|2 Calendar Days|Apr 17 2025 6:34PM|SW|C|493S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:34:00.0000000|3112143.2500000000|13834596.0000000000|3511 YUPON ST|HOUSTON|TX|77006|0261990000021|2025-04-15 18:33:13.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:35:44 PM - Case # 20521390 -2500139469: An investiga||NULL|4/15/2025 3:35:44 PM - Case # 20521390 -2500139469: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139468|2500139468|8158 EASTON ST HOUSTON TX 77017|29.6944|-95.2751|Routed|2025-04-15 13:33:01.0000000||Trash Dumping or Illegal Dumpsite - 2500139468 - 8158 EASTON ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 6:34PM|SE|I|535K|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 18:34:43.0000000|3150882.5000000000|13818856.0000000000|8158 EASTON ST|HOUSTON|TX|77017|0283160000012|2025-04-15 18:33:01.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Trash Dumping or Illegal Dumpsite||in the alley of the above address|Solid Waste Management 2500139466|20521391-2500139466|1113 W 9TH ST HOUSTON TX 77007|29.787|-95.4081|Service Completed|2025-04-15 13:32:51.0000000|Apr 15 2025 4:01PM|Water Service - 20521391-2500139466 - 1113 W 9TH ST|Water Service|2 Calendar Days|Apr 17 2025 6:34PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:34:29.0000000|3107646.2500000000|13851176.0000000000|1113 W 9TH ST|HOUSTON|TX|77007|0642380000025|2025-04-15 18:32:51.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:59:43 PM - Case # 20521391 -2500139466: Dear Custome||NULL|4/15/2025 3:59:43 PM - Case # 20521391 -2500139466: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139465|20521392-2500139465|902 W 8TH ST HOUSTON TX 77007|29.7847|-95.4064|Service Completed|2025-04-15 13:32:21.0000000|Apr 15 2025 4:01PM|Water Service - 20521392-2500139465 - 902 W 8TH ST|Water Service|2 Calendar Days|Apr 17 2025 6:33PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:33:35.0000000|3108240.7500000000|13850372.0000000000|902 W 8TH ST|HOUSTON|TX|77007|1193060010001|2025-04-15 18:32:21.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:00:23 PM - Case # 20521392 -2500139465: Dear Custome||902 W 8TH ST low water pressure|4/15/2025 4:00:23 PM - Case # 20521392 -2500139465: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139464|2500139464|11927 PASEO ARBOLES AVE HOUSTON TX 77076|29.8739|-95.3811|Routed|2025-04-15 13:32:18.0000000||Missed Recycling Pickup - 2500139464 - 11927 PASEO ARBOLES AVE|Missed Recycling Pickup|4 Working Days|Apr 21 2025 6:37PM|NE|H|413T|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 18:37:25.0000000|3115233.5300000000|13883046.6300000000|11927 PASEO ARBOLES AVE|HOUSTON|TX|77076|1240960010030|2025-04-15 18:32:18.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW||3rd Tuesday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/15/2025 1:37:25 P||The recycling on my street wasnt picked up due to construction blocking the entrance to the cul du sac.|Solid Waste Management 2500139463|20521393-2500139463|5743 BELLFORT ST HOUSTON TX 77033|29.6665|-95.3351|Routed - Integrated|2025-04-15 13:32:14.0000000||Water Leak - 20521393-2500139463 - 5747 BELLFORT ST|Water Leak|10 Calendar Days|Apr 25 2025 6:34PM|SE|D|534W|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 18:34:21.0000000|3132197.0000000000|13808200.0000000000|5743 BELLFORT ST|HOUSTON|TX|77033|0790300400031|2025-04-15 18:32:14.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:28:48||+++ ADDRESS WARNING +++Entered Address: 5747 BELLFORT STValidated Address: 5743 BELLFORT ST - Address Id: 309751+++ ADDRESS WARNING +++caller said he needs a new meter this old meter keeps leaking caller said pwe told him to call and ask for a new meter|Public Works 2500139462|2500139462|4808 CHENEVERT ST HOUSTON 77004|29.7272|-95.3785|Routed|2025-04-15 13:32:00.0000000||SWM Escalation - 2500139462 - 4808 CHENEVERT ST|SWM Escalation|3 Working Days|Apr 18 2025 6:39PM|SW|D|493X|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 18:32:21.0000000|3117703.0000000000|13829753.0000000000|4808 CHENEVERT ST|HOUSTON||77004|1293310010009|2025-04-15 18:32:00.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created SWM Escalation 4/15/2025 1:32:21 PM||NULL|Solid Waste Management 2500139461|2500139461|4710 RAWLEY ST HOUSTON TX 77020|29.7789|-95.3224|Service Completed|2025-04-15 13:31:23.0000000|Apr 16 2025 12:24PM|Missed Garbage Pickup - 2500139461 - 4710 RAWLEY ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 6:32PM|NE|B|494G|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 18:32:08.0000000|3134919.5000000000|13849087.0000000000|4710 RAWLEY ST|HOUSTON|TX|77020|0041090000003|2025-04-15 18:31:23.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced 1 side of street per 50771 4/16/25||NULL|Serviced 1 side of street per 50771 4/16/25 2500139460|20521394-2500139460|1901 WESTCREST DR HOUSTON TX 77055|29.8053|-95.5001|Service Completed|2025-04-15 13:31:15.0000000|Apr 18 2025 6:48PM|Water Leak - 20521394-2500139460 - 1901 WESTCREST DR|Water Leak|10 Calendar Days|Apr 25 2025 6:32PM|NW|A|450V|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 18:32:15.0000000|3078287.2500000000|13856950.0000000000|1901 WESTCREST DR|HOUSTON|TX|77055|0762250070077|2025-04-15 18:31:15.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 6:47:17 PM - Case # 20521394 -2500139460: All investig||please contact the citizen before arriving 8324694778|4/18/2025 6:47:17 PM - Case # 20521394 -2500139460: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139459|2500139459|9220 GULF FWY HOUSTON TX 77017|29.6543|-95.2534|Service Completed|2025-04-15 13:31:12.0000000|Apr 17 2025 10:49AM|Nuisance on Commercial Property - 2500139459 - 9220 GULF FWY|Nuisance on Commercial Property|7 Calendar Days|Apr 22 2025 6:36PM|SE|I|575D|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-15 18:36:15.0000000|3158250.6100000000|13804513.6000000000|9220 GULF FWY|HOUSTON|TX|77017|0342030030276|2025-04-15 18:31:12.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|case ref to D.O.N for weeds ref 2500/142273 Site visited notic||homeless encampent|case ref to D.O.N for weeds ref 2500/142273 Site visited notice posted follow up scheduled. 2500139458|2500139458|9718 RAUL HECTOR DR HOUSTON TX 77075|29.6258|-95.26|Routed|2025-04-15 13:31:12.0000000||Missed Heavy Trash Pickup - 2500139458 - 9718 RAUL HECTOR DR|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 6:39PM|SE|I|575Q|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 18:32:57.0000000|3156502.7500000000|13794060.0000000000|9718 RAUL HECTOR DR|HOUSTON|TX|77075|1228720020004|2025-04-15 18:31:12.0000000|SOUTH BELT / ELLINGTON||SETH121|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Missed Heavy Trash Pickup 4/15/2025 1:3||NULL|Solid Waste Management 2500139457|2500139457|401 MARSHALL ST HOUSTON TX 77006|29.74|-95.3837|Service Completed - Further Actions|2025-04-15 13:30:52.0000000|Apr 15 2025 2:47PM|Missed Yard Waste Pickup - 2500139457 - 401 MARSHALL ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 6:31PM|SW|C|493T|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 18:31:34.0000000|3115931.5000000000|13834340.0000000000|401 MARSHALL ST|HOUSTON|TX|77006|0370340000011|2025-04-15 18:30:52.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||NULL|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139456|20521395-2500139456|1014 DOROTHY ST HOUSTON TX 77008|29.7892|-95.4086|Service Completed|2025-04-15 13:30:33.0000000|Apr 15 2025 4:02PM|Water Service - 20521395-2500139456 - 1014 DOROTHY ST|Water Service|2 Calendar Days|Apr 17 2025 6:32PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:32:19.0000000|3107480.2500000000|13851999.0000000000|1014 DOROTHY ST|HOUSTON|TX|77008|1404100010006|2025-04-15 18:30:33.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:01:03 PM - Case # 20521395 -2500139456: Dear Custome||please update thank you.|4/15/2025 4:01:03 PM - Case # 20521395 -2500139456: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139455|2500139455|8035 GULF FWY HOUSTON TX 77017|29.6824|-95.2739|Service Completed|2025-04-15 13:28:51.0000000|Apr 16 2025 5:32PM|Dead Animal Collection - 2500139455 - I-45 S|Dead Animal Collection|4 Calendar Days|Apr 19 2025 6:28PM|SE|I|535T|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 18:28:51.0000000|3151428.0000000000|13814525.0000000000|8035 GULF FWY|HOUSTON|TX|77017|0283490810016|2025-04-15 18:28:51.0000000|PARK PLACE||SEMO119|MONDAY|SE|SEMO-B-10|MONDAY-B|SE|S|1st Monday|SE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: CHICKEN COLLECTED||+++ ADDRESS Warning +++Entered Address: I-45 SValidated Address: 8035 GULF FWY - Address Id: 108425+++ ADDRESS Warning +++Deceased medium-sized dog on right shoulder of I-45 Southbound. Underneath the Hollow Tree/Parramatta Lane bridge.Has been at the lo|Completed by Samuel Gallegos. Notes: CHICKEN COLLECTED 2500139454|2500139454|19507 DUNBAR AVE HOUSTON TX 77338|30.0018|-95.2954|Routed|2025-04-15 13:28:44.0000000||Trash Dumping or Illegal Dumpsite - 2500139454 - 19507 DUNBAR AVE|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 6:31PM|NE|B|335S|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 18:31:12.0000000|3140927.0000000000|13930374.0000000000|19507 DUNBAR AVE|HOUSTON|TX|77338|0740550000002|2025-04-15 18:28:44.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Trash Dumping or Illegal Dumpsite 4/15/||they have been dumping across the street from this address since Beryl|Solid Waste Management 2500139453|2500139453|12022 MEREWOOD LN HOUSTON TX 77071|29.6465|-95.5296|Routed|2025-04-15 13:28:18.0000000||New Resident Container - 2500139453 - 12022 MEREWOOD LN|New Resident Container|12 Calendar Days|Apr 27 2025 6:28PM|SW|K|570F|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 18:28:57.0000000|3070646.7500000000|13798971.0000000000|12022 MEREWOOD LN|HOUSTON|TX|77071|1136180000045|2025-04-15 18:28:18.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH103|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created New Resident Container 4/15/2025 1:28:57 P||NULL|Solid Waste Management 2500139452|20521387-2500139452|1026 DOROTHY ST HOUSTON TX 77008|29.7896|-95.4086|Service Completed|2025-04-15 13:28:13.0000000|Apr 15 2025 3:57PM|Water Service - 20521387-2500139452 - 1026 DOROTHY ST|Water Service|2 Calendar Days|Apr 17 2025 6:29PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:29:33.0000000|3107469.2500000000|13852148.0000000000|1026 DOROTHY ST|HOUSTON|TX|77008|1342920010003|2025-04-15 18:28:13.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:56:39 PM - Case # 20521387 -2500139452: Dear Custome||NULL|4/15/2025 3:56:39 PM - Case # 20521387 -2500139452: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139451|20521388-2500139451|913 LAWRENCE ST HOUSTON TX 77008|29.7874|-95.4072|Service Completed|2025-04-15 13:28:06.0000000|Apr 15 2025 3:58PM|Water Service - 20521388-2500139451 - 913 LAWRENCE ST|Water Service|2 Calendar Days|Apr 17 2025 6:29PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:29:08.0000000|3107954.5000000000|13851356.0000000000|913 LAWRENCE ST|HOUSTON|TX|77008|0621980040022|2025-04-15 18:28:06.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:57:46 PM - Case # 20521388 -2500139451: Dear Custome||913 Lawrence St: citizen is without water please make contact thank you|4/15/2025 3:57:46 PM - Case # 20521388 -2500139451: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139450|12696763-2500139450|5747 JACKWOOD ST HOUSTON TX 77096|29.684|-95.4925|Service Completed|2025-04-15 13:27:49.0000000|Apr 16 2025 5:37AM|Street Hazard - 12696763-2500139450 - 5747 JACKWOOD ST|Street Hazard|10 Calendar Days|Apr 25 2025 6:30PM|SW|C|531N|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 18:30:02.0000000|3082025.7500000000|13812949.0000000000|5747 JACKWOOD ST|HOUSTON|TX|77096|0953860000001|2025-04-15 18:27:49.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 10. No City related issue found on-site ... ... Close||5747 jackwood/ material for temporary barricade left in the street for 3wks|Resolution :10. No City related issue found on-siteClose Comments :No city related issue found on-site. 2500139449|2500139449|11414 ENDICOTT LN HOUSTON TX 77035|29.6569|-95.476|Routed|2025-04-15 13:27:19.0000000||Container Placement - 2500139449 - 11414 ENDICOTT LN|Container Placement|12 Calendar Days|Apr 27 2025 6:28PM|SW|K|571B|Solid Waste Management|Public Information Office|Container Placement|0|Active|2025-04-15 18:28:35.0000000|3087561.7500000000|13803266.0000000000|11414 ENDICOTT LN|HOUSTON|TX|77035|0860130000011|2025-04-15 18:27:19.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW|SWM PublicInfoOffice|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Container Placement 4/15/2025 1:28:35 P||NULL|Solid Waste Management 2500139448|2500139448|19225 SEARS DR HOUSTON 77338|29.9985|-95.2942|Service Completed|2025-04-15 13:27:09.0000000|Apr 16 2025 11:58AM|Liaison Comm - 2500139448 - 19225 SEARS DR|Liaison Comm|5 Working Days|Apr 22 2025 6:34PM|NE|B|335S|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 18:27:50.0000000|3141342.5000000000|13929192.0000000000|19225 SEARS DR|HOUSTON||77338|0921120000001|2025-04-15 18:27:09.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||SWM Escalation - 2500114557 - 19225 SEARS DR3299801511803/27/25citizen is still waiting for a new can since march 7|Container department has been notified 2500139447|2500139447||29.7584|-95.3698|Service Completed - Further Actions|2025-04-15 13:26:47.0000000|Apr 15 2025 3:27PM|MYR LGL - 2500139447|MYR LGL|14 Calendar Days|Apr 29 2025 6:27PM||||Mayor Office|Mayor Mail|MYR LGL|1|Resolved|2025-04-15 18:27:15.0000000|0|0|||||none|2025-04-15 18:26:47.0000000||||||||||||LGL Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Forwarded to Angela Ricks||loss of business revenues related to work being done on Kirkwood dr. Houston TX 77077|Forwarded to Angela Ricks 2500139446|2500139446|1723 HEWITT DR HOUSTON TX 77018|29.8299|-95.4441|Service Completed|2025-04-15 13:26:14.0000000|Apr 17 2025 1:30PM|Container Replacement - 2500139446 - 1723 HEWITT DR|Container Replacement|10 Calendar Days|Apr 25 2025 6:27PM|NW|C|452J|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 18:27:36.0000000|3095763.0000000000|13866434.0000000000|1723 HEWITT DR|HOUSTON|TX|77018|0731000390025|2025-04-15 18:26:14.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Hancy Laudny. Notes: Delivered||NULL|Completed by Hancy Laudny. Notes: Delivered 2500139445|2500139445|8125 CARGILL ST HOUSTON TX 77029|29.7579|-95.2825|Service Completed|2025-04-15 13:24:45.0000000|Apr 16 2025 11:34AM|Water/Sewer/Drainage Billing - 2500139445 - 8125 CARGILL ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 29 2025 6:26PM|NE|H|495P|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-15 18:26:11.0000000|3147820.5000000000|13841852.0000000000|8125 CARGILL ST|HOUSTON|TX|77029|0292350480017|2025-04-15 18:24:45.0000000|DENVER HARBOR / PORT HOUSTON||NEFR107|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Referred to Case 2500140906||ACCOUNT# 39183020116Caller is stating that her bill is high please contact citizen. Spanish speaker.02045266-BA-0.625|Referred to Case 2500140906 2500139444|2500139444|4122 N PINE BROOK WAY HOUSTON 77059|29.6081|-95.119|Routed|2025-04-15 13:23:40.0000000||SWM Escalation - 2500139444 - 4122 N PINE BROOK WAY|SWM Escalation|3 Working Days|Apr 18 2025 6:31PM|SE|E|578Y|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 18:24:02.0000000|3201471.7500000000|13789108.0000000000|4122 N PINE BROOK WAY|HOUSTON||77059|1188480050004|2025-04-15 18:23:40.0000000|CLEAR LAKE||SETH101|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created SWM Escalation 4/15/2025 1:24:02 PM||Please pick up extra cans // not neededAdd a Can Cancellation - 2500094997 - 4122 N PINE BROOK WAY|Solid Waste Management 2500139443|20521384-2500139443|705 HERKIMER ST HOUSTON TX 77007|29.7835|-95.4063|Service Completed|2025-04-15 13:23:34.0000000|Apr 15 2025 3:36PM|Water Service - 20521384-2500139443 - 705 HERKIMER ST|Water Service|2 Calendar Days|Apr 17 2025 6:24PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:24:55.0000000|3108278.7500000000|13849948.0000000000|705 HERKIMER ST|HOUSTON|TX|77007|0202640000040|2025-04-15 18:23:34.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:35:36 PM - Case # 20521384 -2500139443: Dear Custome||NULL|4/15/2025 3:35:36 PM - Case # 20521384 -2500139443: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139442|2500139442|15610 LEE RD HOUSTON TX 77396|29.9455|-95.3032|Service Completed|2025-04-15 13:23:29.0000000|Apr 18 2025 1:12PM|Dead Animal Collection - 2500139442 - 15610 Lee Rd|Dead Animal Collection|4 Calendar Days|Apr 19 2025 6:23PM|NE|B|374R|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 18:23:29.0000000|3139084.7500000000|13909842.0000000000|15610 LEE RD|HOUSTON|TX|77396|0731850000236|2025-04-15 18:23:29.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||Deceased medium-sized dog on the side of the road in grass.At same location for several days.|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500139441|2500139441|10702 SHAWNBROOK DR HOUSTON TX 77071|29.6653|-95.52|Routed|2025-04-15 13:23:07.0000000||Missed Garbage Pickup - 2500139441 - 10702 SHAWNBROOK DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 6:25PM|SW|K|530Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 18:25:05.0000000|3073501.5000000000|13805894.0000000000|10702 SHAWNBROOK DR|HOUSTON|TX|77071|1049060000109|2025-04-15 18:23:07.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Missed Garbage Pickup 4/15/2025 1:25:05 P||swm driver missed the on last week Thursday/also the entire street|Solid Waste Management 2500139440|2500139440|3809 ARTDALE ST HOUSTON TX 77063|29.7231|-95.5301|Routed|2025-04-15 13:21:59.0000000||Container Replacement - 2500139440 - 3809 ARTDALE ST|Container Replacement|10 Calendar Days|Apr 25 2025 6:25PM|SW|F|530B|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 18:25:14.0000000|3069666.0000000000|13826783.0000000000|3809 ARTDALE ST|HOUSTON|TX|77063|0720970050009|2025-04-15 18:21:59.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Replacement 4/15/2025 1:25:1||NULL|Solid Waste Management 2500139439|20521386-2500139439|2300 NANCE ST HOUSTON TX 77020|29.7682|-95.3462|Service Completed|2025-04-15 13:21:35.0000000|Apr 15 2025 2:44PM|Water Leak - 20521386-2500139439 - 2300 NANCE ST|Water Leak|10 Calendar Days|Apr 25 2025 6:26PM|NE|H|494J|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 18:26:42.0000000|3127494.1900000000|13844964.0500000000|2300 NANCE ST|HOUSTON|TX|77020|0422210000009|2025-04-15 18:21:35.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 2:43:13 PM - Case # 20521386 -2500139439: All investig||Need to be cut off asap|4/15/2025 2:43:13 PM - Case # 20521386 -2500139439: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139438|20521380-2500139438|712 NICHOLSON ST HOUSTON TX 77007|29.7836|-95.4052|Service Completed|2025-04-15 13:21:19.0000000|Apr 15 2025 3:38PM|Water Service - 20521380-2500139438 - 712 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 6:22PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:22:02.0000000|3108622.7500000000|13849978.0000000000|712 NICHOLSON ST|HOUSTON|TX|77007|1335620010002|2025-04-15 18:21:19.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:37:11 PM - Case # 20521380 -2500139438: Dear Custome||NULL|4/15/2025 3:37:11 PM - Case # 20521380 -2500139438: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139437|20521381-2500139437|1301 HAROLD ST HOUSTON TX 77006|29.7411|-95.3949|Service Completed|2025-04-15 13:21:00.0000000|Apr 15 2025 4:52PM|Water Service - 20521381-2500139437 - 1301 HAROLD ST|Water Service|2 Calendar Days|Apr 17 2025 6:21PM|SW|C|493S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:21:50.0000000|3112342.2500000000|13834618.0000000000|1301 HAROLD ST|HOUSTON|TX|77006|0261990000014|2025-04-15 18:21:00.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:52:21 PM - Case # 20521381 -2500139437: All investig||1301 HAROLD ST|4/15/2025 4:52:21 PM - Case # 20521381 -2500139437: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139436|307115-2500139436|8327 DETROIT ST HOUSTON TX 77017|29.695|-95.2705|Routed - Integrated|2025-04-15 13:20:49.0000000||Nuisance On Property - 307115-2500139436 - 8327 DETROIT ST|Nuisance On Property|180 Working Days|Jan 5 2026 7:25PM|SE|I|535L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 18:25:53.0000000|3152339.4400000000|13819139.2400000000|8327 DETROIT ST|HOUSTON|TX|77017|0283430000016|2025-04-15 18:20:49.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE||1st Tuesday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB I have a neighbor who is reluctant on cutting down an overg||I have a neighbor who has a rotting tree hanging over my vehicles and need to be cut down. Is there a number to report her to so the city can send her a notification.|Neighborhoods 2500139435|20521385-2500139435|947 LAWRENCE ST HOUSTON TX 77008|29.7886|-95.4073|Service Completed|2025-04-15 13:20:48.0000000|Apr 15 2025 3:57PM|Water Service - 20521385-2500139435 - 947 Lawrence St|Water Service|2 Calendar Days|Apr 17 2025 6:20PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:20:48.0000000|3107906.7500000000|13851765.0000000000|947 LAWRENCE ST|HOUSTON|TX|77008|0600850110016|2025-04-15 18:20:48.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/15/2025 3:55:52 PM - Case # 20521385 -2500139435: Dear Custome||Water outage|4/15/2025 3:55:52 PM - Case # 20521385 -2500139435: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139434|20521382-2500139434|8731 TILGHAM ST HOUSTON TX 77029|29.7658|-95.2686|Service Completed|2025-04-15 13:20:01.0000000|Apr 17 2025 11:26AM|Water Leak - 20521382-2500139434 - 8731 TILGHAM ST|Water Leak|10 Calendar Days|Apr 25 2025 6:22PM|NE|B|495L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 18:22:17.0000000|3152140.0000000000|13844876.0000000000|8731 TILGHAM ST|HOUSTON|TX|77029|0842370000198|2025-04-15 18:20:01.0000000|PLEASANTVILLE AREA||NEFR108|FRIDAY|NE|NEFR-B-01|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:25:15 AM - Case # 20521382 -2500139434: An investig||water meter leaking into street citizen has concerns since he has a high water bill meter box is full of water 8731 Tilgham|4/17/2025 11:25:15 AM - Case # 20521382 -2500139434: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139432|2500139432|4808 WAYNE ST HOUSTON TX 77026|29.8044|-95.3257|Service Completed|2025-04-15 13:18:53.0000000|Apr 15 2025 1:20PM|MAO General - 2500139432 - 4808 WAYNE ST|MAO General|14 Working Days|May 5 2025 6:20PM|NE|B|454T|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-15 18:20:08.0000000|3133572.5000000000|13858310.0000000000|4808 WAYNE ST|HOUSTON|TX|77026|0651220060055|2025-04-15 18:18:53.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||Ms. Bradford called looking for help rebuilding her home after it burned down. I sent off to eli azar for help. He will be in touch with the constituent. MAO-JR|Neighborhoods 2500139431|2500139431|305 AVONDALE ST HOUSTON TX 77006|29.7458|-95.3853|Routed|2025-04-15 13:18:47.0000000||Container Repair - 2500139431 - 305 AVONDALE ST|Container Repair|10 Calendar Days|Apr 25 2025 6:19PM|SW|C|493S|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 18:19:57.0000000|3115348.7500000000|13836423.0000000000|305 AVONDALE ST|HOUSTON|TX|77006|1150030010001|2025-04-15 18:18:47.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Repair 4/15/2025 1:19:5||NULL|Solid Waste Management 2500139430|20521378-2500139430|3560 YUPON ST HOUSTON TX 77006|29.7406|-95.3959|Service Completed|2025-04-15 13:18:22.0000000|Apr 15 2025 3:50PM|Water Service - 20521378-2500139430 - 3560 YUPON ST|Water Service|2 Calendar Days|Apr 17 2025 6:18PM|SW|C|493S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:18:58.0000000|3112039.0000000000|13834451.0000000000|3560 YUPON ST|HOUSTON|TX|77006|0262040000023|2025-04-15 18:18:22.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:49:16 PM - Case # 20521378 -2500139430: An investiga||3560 YUPON ST|4/15/2025 3:49:16 PM - Case # 20521378 -2500139430: An investigation has been completed and a leak was not found at this location. 2500139429|2500139429|722 FOWLER ST HOUSTON TX 77007|29.769|-95.4072|Service Completed|2025-04-15 13:18:08.0000000|Apr 16 2025 1:00PM|Dead Animal Collection - 2500139429 - FOWLER ST ROSE ST|Dead Animal Collection|4 Calendar Days|Apr 19 2025 6:19PM|NW|C|492H|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 18:19:13.0000000|3108188.0000000000|13844631.0000000000|722 FOWLER ST|HOUSTON|TX|77007|0072130010002|2025-04-15 18:18:08.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||+++ ADDRESS WARNING +++Entered Address: FOWLER ST ROSE STValidated Address: 722 FOWLER ST - Address Id: 44327+++ ADDRESS WARNING +++On Fowler between Rose and Lillian|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500139428|20521379-2500139428|935 ALEXANDER ST HOUSTON TX 77008|29.788|-95.4082|Service Completed|2025-04-15 13:17:37.0000000|Apr 15 2025 3:38PM|Water Service - 20521379-2500139428 - 935 ALEXANDER ST|Water Service|2 Calendar Days|Apr 17 2025 6:18PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:18:10.0000000|3107617.0000000000|13851549.0000000000|935 ALEXANDER ST|HOUSTON|TX|77008|0600850100012|2025-04-15 18:17:37.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:37:53 PM - Case # 20521379 -2500139428: Dear Custome||NULL|4/15/2025 3:37:53 PM - Case # 20521379 -2500139428: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139427|2500139427|4514 OAK SHADOWS DR HOUSTON TX 77091|29.8439|-95.4562|Service Completed|2025-04-15 13:17:11.0000000|Apr 15 2025 2:43PM|Missed Garbage Pickup - 2500139427 - 4514 OAK SHADOWS DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 6:18PM|NW|B|451H|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 18:18:11.0000000|3091791.7500000000|13871414.0000000000|4514 OAK SHADOWS DR|HOUSTON|TX|77091|1040630000349|2025-04-15 18:17:11.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|can is overflowing pictures in Rubicon||NULL|can is overflowing pictures in Rubicon 2500139425|2500139425|14500 W LAKE HOUSTON PKWY HOUSTON TX 77044|29.9365|-95.1758|Service Completed|2025-04-15 13:14:39.0000000|Apr 18 2025 2:37PM|Dead Animal Collection - 2500139425 - W Lake Houston Pkwy|Dead Animal Collection|4 Calendar Days|Apr 19 2025 6:14PM|GNEHSA|E|377T|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 18:14:39.0000000|3179535.5000000000|13907869.0000000000|14500 W LAKE HOUSTON PKWY|HOUSTON|TX|77044|1348790010012|2025-04-15 18:14:39.0000000|LAKE HOUSTON||||NE|||NE|||NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: NOANIMALFOUND COOPER SAM||+++ ADDRESS Warning +++Entered Address: W Lake Houston PkwyValidated Address: 14500 W LAKE HOUSTON PKWY - Address Id: 426781+++ ADDRESS Warning +++Appears to be small dog on center median laying on curb|Completed by Walter Copper. Notes: NOANIMALFOUND COOPER SAM 2500139424|2500139424|5610 W AIRPORT BLVD HOUSTON TX 77035|29.6449|-95.4848|Routed|2025-04-15 13:14:29.0000000||Missed Yard Waste Pickup - 2500139424 - 5610 W AIRPORT BLVD|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 6:18PM|SW|K|571E|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-15 18:18:26.0000000|3084882.0000000000|13798804.0000000000|5610 W AIRPORT BLVD|HOUSTON|TX|77035|0871490000032|2025-04-15 18:14:29.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Yard Waste Pickup 4/15/2025 1:18:||Caller is aware of SWM running behind on yard waste pickup is still requesting pickup/case|Solid Waste Management 2500139423|20521376-2500139423|935 DOROTHY ST HOUSTON TX 77008|29.7883|-95.4091|Service Completed|2025-04-15 13:14:09.0000000|Apr 15 2025 3:40PM|Water Service - 20521376-2500139423 - 935 DOROTHY ST|Water Service|2 Calendar Days|Apr 17 2025 6:14PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:14:47.0000000|3107313.7500000000|13851634.0000000000|935 DOROTHY ST|HOUSTON|TX|77008|0600850090011|2025-04-15 18:14:09.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:39:26 PM - Case # 20521376 -2500139423: Dear Custome||NULL|4/15/2025 3:39:26 PM - Case # 20521376 -2500139423: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139422|20521377-2500139422|806 NICHOLSON ST HOUSTON TX 77007|29.7855|-95.4053|Service Completed|2025-04-15 13:13:36.0000000|Apr 15 2025 3:39PM|Water Service - 20521377-2500139422 - 806 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 6:15PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:15:16.0000000|3108566.7500000000|13850663.0000000000|806 NICHOLSON ST|HOUSTON|TX|77007|1226630010004|2025-04-15 18:13:36.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:38:37 PM - Case # 20521377 -2500139422: Dear Custome||out of water...|4/15/2025 3:38:37 PM - Case # 20521377 -2500139422: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139421|2500139421|2018 KANE ST HOUSTON TX 77007|29.7665|-95.3792|Service Completed|2025-04-15 13:12:00.0000000|Apr 15 2025 2:44PM|Missed Garbage Pickup - 2500139421 - 2018 KANE ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 6:12PM|NW|H|493K|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 18:12:43.0000000|3117051.5000000000|13844007.0000000000|2018 KANE ST|HOUSTON|TX|77007|1450220010001|2025-04-15 18:12:00.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|area has been serviced will service on next service day||NULL|area has been serviced will service on next service day 2500139420|12696760-2500139420|5601 SOUTHWEST FWY HOUSTON TX 77057|29.7252|-95.477|Service Completed|2025-04-15 13:11:40.0000000|Apr 17 2025 6:03PM|Street Condition - 12696760-2500139420 - 5601 SOUTHWEST FWY|Street Condition|30 Calendar Days|May 15 2025 6:13PM|SW|J|491X|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 18:13:23.0000000|3086506.2500000000|13828061.0000000000|5601 SOUTHWEST FWY|HOUSTON|TX|77057|0741660080208|2025-04-15 18:11:40.0000000|GULFTON||SWTU107|TUESDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||make a left 2nd lane its a huge pothole if you cannot find the pothole please contact citizen cross street chimney rock|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found. 2500139419|2500139419|806 MAIN ST HOUSTON TX 77002|29.7584|-95.3642|Service Completed|2025-04-15 13:11:19.0000000|Apr 15 2025 1:15PM|MOPD Events - 2500139419 - 806 MAIN ST|MOPD Events|5 Working Days|Apr 22 2025 6:18PM|NW|I|493L|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 18:11:29.0000000|3121890.5000000000|13841240.0000000000|806 MAIN ST|HOUSTON|TX|77002|1423010010001|2025-04-15 18:11:19.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139418|2500139418|3415 BOSTIC ST HOUSTON TX 77093|29.8365|-95.335|Service Completed|2025-04-15 13:11:16.0000000|Apr 16 2025 2:50PM|Missed Garbage Pickup - 2500139418 - 3415 BOSTIC ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 6:12PM|NE|H|454F|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 18:12:18.0000000|3130269.2500000000|13869913.0000000000|3415 BOSTIC ST|HOUSTON|TX|77093|0760270020051|2025-04-15 18:11:16.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 52076||pls come back and service can|Serviced per 52076 2500139417|12696761-2500139417|12683 CELIA DR HOUSTON TX 77015|29.7638|-95.2089|Service Completed|2025-04-15 13:10:57.0000000|Apr 16 2025 9:01AM|Pothole - 12696761-2500139417 - 12683 CELIA DR|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NE|E|496M|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 18:12:23.0000000|3171092.5000000000|13844745.0000000000|12683 CELIA DR|HOUSTON|TX|77015|0670800080010|2025-04-15 18:10:57.0000000|NORTHSHORE||NETH103|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Caller states that the pothole is between 12683 Celia Dr and 12684 Celia Dr.|Resolution :52. Large Pothole CompletedClose Comments :Repair completed 2500139416|12696762-2500139416|2475 GREEN OAK DR HOUSTON TX 77339|30.0491|-95.2332|Service Completed|2025-04-15 13:10:45.0000000|Apr 16 2025 6:29AM|Traffic Signal Maintenance - 12696762-2500139416 - 1476-1498 Kingwood Dr|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 6:10PM|GNEHSA|E|336B|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 18:10:45.0000000|3160020.7500000000|13948208.0000000000|2475 GREEN OAK DR|HOUSTON|TX|77339|1157340000004|2025-04-15 18:10:45.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... signals||+++ ADDRESS Warning +++Entered Address: 1476-1498 Kingwood DrValidated Address: 2475 GREEN OAK DR - Address Id: 1930889+++ ADDRESS Warning +++Light short cycling|Resolution :38. Task CompletedClose Comments :signals cycling normal 2500139415|2500139415|5718 INDIGO ST HOUSTON TX 77096|29.6862|-95.4912|Routed|2025-04-15 13:10:01.0000000||Container Repair - 2500139415 - 5718 INDIGO ST|Container Repair|10 Calendar Days|Apr 25 2025 6:13PM|SW|C|531N|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 18:13:33.0000000|3082405.2500000000|13813742.0000000000|5718 INDIGO ST|HOUSTON|TX|77096|0953800000023|2025-04-15 18:10:01.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Container Repair 4/15/2025 1:13:33 PM||container replacement black can wheels brokenwater acc- 171411901245718 indigo st|Solid Waste Management 2500139413|20521375-2500139413|3503 POLK ST HOUSTON TX 77003|29.742|-95.3447|Service Completed|2025-04-15 13:09:04.0000000|Apr 15 2025 1:48PM|Water Main Valve - 20521375-2500139413 - 3503 POLK ST|Water Main Valve|5 Calendar Days|Apr 20 2025 6:11PM|NE|I|494S|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 18:11:30.0000000|3128281.5000000000|13835448.0000000000|3503 POLK ST|HOUSTON|TX|77003|0371560000001|2025-04-15 18:09:04.0000000|GREATER EASTWOOD|East Downtown MD|||SE|||SE|||SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:48:07 PM - Case # 20521375 -2500139413: Dear Custome||Citizen states when the City came out for the fire line the valve was turned on to fast causing the pipes to burst. Now need the water turned off and the pipes replaced.|4/15/2025 1:48:07 PM - Case # 20521375 -2500139413: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139412|20521373-2500139412|1011 W 10TH ST HOUSTON TX 77008|29.7889|-95.4077|Service Completed|2025-04-15 13:08:47.0000000|Apr 15 2025 3:42PM|Water Service - 20521373-2500139412 - 1011 W 10TH ST|Water Service|2 Calendar Days|Apr 17 2025 6:09PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:09:20.0000000|3107780.2500000000|13851885.0000000000|1011 W 10TH ST|HOUSTON|TX|77008|0600840070011|2025-04-15 18:08:47.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:41:05 PM - Case # 20521373 -2500139412: Dear Custome||NULL|4/15/2025 3:41:05 PM - Case # 20521373 -2500139412: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139410|20521374-2500139410|1032 NICHOLSON ST HOUSTON TX 77008|29.7899|-95.4054|Service Completed|2025-04-15 13:07:03.0000000|Apr 15 2025 3:41PM|Water Service - 20521374-2500139410 - 1032 NICHOLSON ST|Water Service|2 Calendar Days|Apr 17 2025 6:09PM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 18:09:42.0000000|3108496.7500000000|13852272.0000000000|1032 NICHOLSON ST|HOUSTON|TX|77008|0202060000045|2025-04-15 18:07:03.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:40:23 PM - Case # 20521374 -2500139410: Dear Custome||NULL|4/15/2025 3:40:23 PM - Case # 20521374 -2500139410: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139409|12696759-2500139409|3707 TIFFANY DR HOUSTON TX 77045|29.6172|-95.4321|Service Completed|2025-04-15 13:04:33.0000000|Apr 16 2025 9:59AM|Street Hazard - 12696759-2500139409 - 3707 tiffany drive|Street Hazard|10 Calendar Days|Apr 25 2025 6:08PM|SW|K|572P|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 18:08:42.0000000|3101922.2500000000|13789238.0000000000|3707 TIFFANY DR|HOUSTON|TX|77045|0854690000016|2025-04-15 18:04:33.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 04. Debris has been removed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: 3707 tiffany driveValidated Address: 3707 TIFFANY DR - Address Id: 280070+++ ADDRESS WARNING +++two trash cans in middle of street don't belong to anyone.states it may have fallen off of someone's truck or something|Resolution :04. Debris has been removedClose Comments :Debris has been removed. 2500139408|2500139408|11530 GAYMOOR DR HOUSTON TX 77035|29.7584|-95.3698|Routed|2025-04-15 13:03:43.0000000||Parking Violation - 2500139408 - 5200-5200 McKnight St|Parking Violation|19 Calendar Days|May 4 2025 6:03PM|SW|K|571B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 18:03:43.0000000|3087472.7500000000|13802444.0000000000|11530 GAYMOOR DR|HOUSTON|TX|77035|0860120000014|2025-04-15 18:03:43.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 5200-5200 McKnight St V||+++ ADDRESS Warning +++Entered Address: 5200-5200 McKnight StValidated Address: 11530 GAYMOOR DR - Address Id: 193848+++ ADDRESS Warning +++Cars consistently parking within 20 feet of an intersection limiting visibility and cars consistently parking withi|Parking Management 2500139407|2500139407|711 MASTERS WAY HOUSTON TX 77339|30.0449|-95.246|Routed|2025-04-15 13:03:19.0000000||Container Repair - 2500139407 - 711 MASTERS WAY|Container Repair|10 Calendar Days|Apr 25 2025 6:04PM|GNEHSA|E|336A|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 18:04:50.0000000|3156050.7500000000|13946527.0000000000|711 MASTERS WAY|HOUSTON|TX|77339|0990600000005|2025-04-15 18:03:19.0000000|KINGWOOD AREA||NETU111|TUESDAY|NE|NETU-A-09|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Repair 4/15/2025 1:04:50 PM||NULL|Solid Waste Management 2500139406|307113-2500139406|9313 HILLIS ST HOUSTON TX 77028|29.8485|-95.2689|Routed - Integrated|2025-04-15 13:02:21.0000000||Nuisance On Property - 307113-2500139406 - 9313 HILLIS ST|Nuisance On Property|180 Working Days|Jan 5 2026 7:04PM|NE|B|455C|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 18:04:37.0000000|3151088.7500000000|13874946.0000000000|9313 HILLIS ST|HOUSTON|TX|77028|1473420010001|2025-04-15 18:02:21.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Nuisance On Property 4/15/2025 1:04:37||wood lot TRASH. DEBRIS ANIMALS OVERGROWTH.|Neighborhoods 2500139405|2500139405|1052 RICHELIEU LN HOUSTON 77018|29.8358|-95.4243|Service Completed|2025-04-15 13:02:12.0000000|Apr 15 2025 2:18PM|HPW Escalation - 2500139405 - 1052 RICHELIEU LN|HPW Escalation|3 Working Days|Apr 18 2025 6:16PM|NW|H|452F|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-15 18:09:50.0000000|3101993.5000000000|13868780.0000000000|1052 RICHELIEU LN|HOUSTON||77018|1010720000655|2025-04-15 18:02:12.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE|S|3rd Thursday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Customer contact complete. Repair will be scheduled.||meter located in the ROW states there is not an actual a flow but the meter box is full of water still ongoing issue|Customer contact complete. Repair will be scheduled. 2500139404|12696758-2500139404|5005 S WAYSIDE DR HOUSTON TX 77087|29.6924|-95.3192|Service Completed|2025-04-15 13:02:08.0000000|Apr 15 2025 1:11PM|Traffic Signal Maintenance - 12696758-2500139404 - 5000 S WAYSIDE DR|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 6:03PM|SE|I|534Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 18:03:29.0000000|3136963.0000000000|13817647.0000000000|5005 S WAYSIDE DR|HOUSTON|TX|77087|none|2025-04-15 18:02:08.0000000|GOLFCREST / BELLFORT / REVEILLE||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: 5000 S WAYSIDE DRValidated Address: 5005 S WAYSIDE DR - Address Id: 2024440+++ ADDRESS WARNING +++traffic signal completely out please have personnel assist thank you|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12696749 2500139401|221208-2500139401|1204 VICTOR ST HOUSTON TX 77019|29.754|-95.3797|Routed - Integrated|2025-04-15 13:00:28.0000000||Tree Trim - 221208-2500139401 - 1204 VICTOR ST|Tree Trim|75 Calendar Days|Jun 29 2025 6:01PM|NW|C|493P|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 18:01:36.0000000|3117042.5000000000|13839495.0000000000|1204 VICTOR ST|HOUSTON|TX|77019|0050180000009|2025-04-15 18:00:28.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Tree Trim 4/15/2025 1:01:36 PM||NULL|Parks and Recreation 2500139400|307114-2500139400|11801 CHIMNEY ROCK RD HOUSTON TX 77035|29.6519|-95.4805|Routed - Integrated|2025-04-15 12:59:50.0000000||Nuisance On Property - 307114-2500139400 - 11801 Chimney Rock Rd|Nuisance On Property|180 Working Days|Jan 5 2026 6:59PM|SW|K|571B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 17:59:50.0000000|3086183.2500000000|13801379.0000000000|11801 CHIMNEY ROCK RD|HOUSTON|TX|77035|0691220000098|2025-04-15 17:59:50.0000000|WESTBURY||||SW|||SE|||SW||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Unhoused woman consistently inside outside or near 77035 post office|Neighborhoods 2500139399|2500139399|5242 JACKWOOD ST HOUSTON TX 77096|29.6853|-95.4755|Service Completed|2025-04-15 12:59:00.0000000|Apr 19 2025 9:17AM|Recycling Cart Repair - 2500139399 - 5242 JACKWOOD ST|Recycling Cart Repair|14 Calendar Days|Apr 29 2025 6:00PM|SW|C|531P|Solid Waste Management|Recycling|Recycling Cart Repair|1|Resolved|2025-04-15 18:00:02.0000000|3087394.0000000000|13813565.0000000000|5242 JACKWOOD ST|HOUSTON|TX|77096|0853830000022|2025-04-15 17:59:00.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes:||NULL|Completed by Tommie Bell. Notes: 2500139398|20521370-2500139398|7731 NARCISSUS ST HOUSTON TX 77012|29.7073|-95.2822|Service Completed|2025-04-15 12:58:18.0000000|Apr 16 2025 3:34PM|Sewer Wastewater - 20521370-2500139398 - 7731 NARCISSUS ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 5:58PM|SE|I|535F|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 17:58:59.0000000|3148483.2500000000|13823484.0000000000|7731 NARCISSUS ST|HOUSTON|TX|77012|0531560000104|2025-04-15 17:58:18.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:33:43 PM - Case # 20521370 -2500139398: All investig||NULL|4/16/2025 3:33:43 PM - Case # 20521370 -2500139398: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139397|2500139397|5242 JACKWOOD ST HOUSTON TX 77096|29.6853|-95.4755|Routed|2025-04-15 12:58:11.0000000||Container Repair - 2500139397 - 5242 JACKWOOD ST|Container Repair|10 Calendar Days|Apr 25 2025 5:58PM|SW|C|531P|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 17:58:54.0000000|3087394.0000000000|13813565.0000000000|5242 JACKWOOD ST|HOUSTON|TX|77096|0853830000022|2025-04-15 17:58:11.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Repair 4/15/2025 12:58:54 PM||broken wheels and lid5242 jackwood|Solid Waste Management 2500139396|2500139396|5325 RAPIDO RD HOUSTON TX 77033|29.6825|-95.3383|Routed|2025-04-15 12:58:09.0000000||Container Replacement - 2500139396 - 5325 RAPIDO RD|Container Replacement|10 Calendar Days|Apr 25 2025 6:00PM|SE|D|534N|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 18:00:26.0000000|3130968.2500000000|13813883.0000000000|5325 RAPIDO RD|HOUSTON|TX|77033|0751900240032|2025-04-15 17:58:09.0000000|SOUTH PARK||SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Container Replacement 4/15/2025 1:00:26 PM||NULL|Solid Waste Management 2500139395|20521371-2500139395|2315 BOLSOVER ST HOUSTON TX 77005|29.7185|-95.4115|Routed - Integrated|2025-04-15 12:57:51.0000000||Restoration Due to Utility Work - 20521371-2500139395 - 2315 BOLSOVER ST|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 6:00PM|SW|C|532C|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-15 18:00:02.0000000|3107350.0000000000|13826248.0000000000|2315 BOLSOVER ST|HOUSTON|TX|77005|0540720000009|2025-04-15 17:57:51.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:16:44||customer is still waiting for curb to be repaired and the dirt left behind to be removed. Please make customer contact asap.|Public Works 2500139394|2500139394|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-15 12:57:48.0000000|Apr 15 2025 12:58PM|MOPD Events - 2500139394 - 4802 LOCKWOOD DR|MOPD Events|5 Working Days|Apr 22 2025 6:04PM|NE|B|454U|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 17:57:54.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-15 17:57:48.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139393|2500139393|3115 ROSALIE ST HOUSTON TX 77004|29.7317|-95.3568|Routed|2025-04-15 12:57:20.0000000||Trash Dumping or Illegal Dumpsite - 2500139393 - 3115 ROSALIE ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 5:58PM|SE|D|493Z|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 17:58:23.0000000|3124534.5000000000|13831590.0000000000|3115 ROSALIE ST|HOUSTON|TX|77004|0510300000005|2025-04-15 17:57:20.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Trash Dumping or Illegal Dumpsite 4/15/||3115 ROSALIE ST/trash around entire area|Solid Waste Management 2500139392|20521372-2500139392|1105 STUDER ST HOUSTON TX 77007|29.7713|-95.4156|Service Completed|2025-04-15 12:57:14.0000000|Apr 15 2025 2:44PM|Sewer Wastewater - 20521372-2500139392 - 1105 STUDER ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 6:00PM|NW|C|492G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 18:00:01.0000000|3105458.5000000000|13845408.0000000000|1105 STUDER ST|HOUSTON|TX|77007|1250760020003|2025-04-15 17:57:14.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:43:44 PM - Case # 20521372 -2500139392: All investig||please contact the citizen for more information its a bar|4/15/2025 2:43:44 PM - Case # 20521372 -2500139392: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139391|307112-2500139391|9293 AIRPORT BLVD HOUSTON TX 77061|29.6527|-95.2522|Routed - Integrated|2025-04-15 12:57:07.0000000||Nuisance On Property - 307112-2500139391 - 2493-2499 Airport Blvd|Nuisance On Property|180 Working Days|Jan 5 2026 6:57PM|SE|I|575D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 17:57:07.0000000|3158640.7500000000|13803914.0000000000|9293 AIRPORT BLVD|HOUSTON|TX|77061|0342030030159|2025-04-15 17:57:07.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SW|||SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 2493-2499 Airport Blvd||+++ ADDRESS Warning +++Entered Address: 2493-2499 Airport BlvdValidated Address: 9293 AIRPORT BLVD - Address Id: 2022077+++ ADDRESS Warning +++Unhoused person peeing and defecatjng openly bothering cars leaving trash everywhere|Neighborhoods 2500139390|2500139390|3778 CHILDRESS ST HOUSTON TX 77005|29.7275|-95.4376|Routed|2025-04-15 12:56:25.0000000||Water/Sewer/Drainage Billing - 2500139390 - 3778 CHILDRESS ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 29 2025 5:57PM|SW|C|492W|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-15 17:57:19.0000000|3098963.5000000000|13829286.0000000000|3778 CHILDRESS ST|HOUSTON|TX|77005|0681250290003|2025-04-15 17:56:25.0000000|GREENWAY / UPPER KIRBY AREA||SWTU118|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|1st Friday|SW|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 20058798114 bill higher than usual00170295-BA-0.625|Public Works 2500139389|2500139389|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-15 12:55:51.0000000|Apr 15 2025 1:39PM|MOPD Events - 2500139389 - 4802 LOCKWOOD DR|MOPD Events|5 Working Days|Apr 22 2025 6:03PM|NE|B|454U|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 18:37:43.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-15 17:55:51.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139388|2500139388|9306 STROUD DR HOUSTON TX 77036|29.7008|-95.5476|Routed|2025-04-15 12:54:59.0000000||Container Replacement - 2500139388 - 9306 STROUD DR|Container Replacement|10 Calendar Days|Apr 25 2025 5:56PM|SW|J|529M|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 17:56:20.0000000|3064346.5000000000|13818518.0000000000|9306 STROUD DR|HOUSTON|TX|77036|0933920000013|2025-04-15 17:54:59.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Replacement 4/15/2025 12:56:20||Black bin needed|Solid Waste Management 2500139386|20521369-2500139386|6609 GRAPE ST HOUSTON TX 77074|29.685|-95.5075|Service Completed|2025-04-15 12:54:35.0000000|Apr 16 2025 11:26AM|Water Service - 20521369-2500139386 - 6609 GRAPE ST|Water Service|2 Calendar Days|Apr 17 2025 5:55PM|SW|J|530R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 17:55:53.0000000|3077254.7500000000|13813155.0000000000|6609 GRAPE ST|HOUSTON|TX|77074|0823140000003|2025-04-15 17:54:35.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:25:03 AM - Case # 20521369 -2500139386: All investi||NULL|4/16/2025 11:25:03 AM - Case # 20521369 -2500139386: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139385|2500139385|1118 COLUMBUS ST HOUSTON 77019|29.7563|-95.3916|Routed|2025-04-15 12:53:43.0000000||Trash Dumping or Illegal Dumpsite - 2500139385 - 1118 COLUMBUS ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 5:55PM|NW|C|493N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 17:55:27.0000000|3113231.1000000000|13840207.3100000000|1118 COLUMBUS ST|HOUSTON||77019|1243710010002|2025-04-15 17:53:43.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Trash Dumping or Illegal Dumpsite 4||Large mattress dumped on sidewalk|Solid Waste Management 2500139384|2500139384|304 W 31ST ST HOUSTON TX 77018|29.8152|-95.4018|Routed|2025-04-15 12:52:45.0000000||Container Replacement - 2500139384 - 304 W 31ST ST|Container Replacement|10 Calendar Days|Apr 25 2025 5:54PM|NW|C|452R|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 17:54:24.0000000|3109337.5000000000|13861519.0000000000|304 W 31ST ST|HOUSTON|TX|77018|0660450030010|2025-04-15 17:52:45.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Container Replacement 4/15/2025 12:54:2||container is broken beyond repair|Solid Waste Management 2500139383|20521367-2500139383|6633 JASON ST HOUSTON TX 77074|29.6841|-95.5083|Service Completed|2025-04-15 12:50:50.0000000|Apr 15 2025 4:02PM|Water Service - 20521367-2500139383 - 6633 JASON ST|Water Service|2 Calendar Days|Apr 17 2025 5:51PM|SW|J|530R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 17:51:29.0000000|3076991.2500000000|13812834.0000000000|6633 JASON ST|HOUSTON|TX|77074|0823160000002|2025-04-15 17:50:50.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:01:12 PM - Case # 20521367 -2500139383: All investig||NULL|4/15/2025 4:01:12 PM - Case # 20521367 -2500139383: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139382|20521368-2500139382|9318 WILLOWVIEW LN HOUSTON TX 77080|29.8037|-95.5189|Routed - Integrated|2025-04-15 12:50:44.0000000||Sewer Wastewater - 20521368-2500139382 - 9318 WILLOWVIEW LN|Sewer Wastewater|1 Calendar Day|Apr 16 2025 5:53PM|NW|A|450U|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-15 17:53:14.0000000|3072355.5000000000|13856198.0000000000|9318 WILLOWVIEW LN|HOUSTON|TX|77080|0772820090193|2025-04-15 17:50:44.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR124|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 05:44:52||Needs sewer tap cover / left side of driveway|Public Works 2500139380|2500139380|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-15 12:50:10.0000000|Apr 15 2025 12:50PM|MOPD Events - 2500139380 - 4802 LOCKWOOD DR|MOPD Events|5 Working Days|Apr 22 2025 5:57PM|NE|B|454U|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 17:50:15.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-15 17:50:10.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139378|2500139378|13306 NABOB DR HOUSTON 77048|29.6149|-95.3368|Routed|2025-04-15 12:48:20.0000000||SWM Escalation - 2500139378 - 13306 NABOB DR|SWM Escalation|3 Working Days|Apr 18 2025 5:55PM|SE|D|574S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 17:48:39.0000000|3132225.7500000000|13789348.0000000000|13306 NABOB DR|HOUSTON||77048|1443060030036|2025-04-15 17:48:20.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-07|FRIDAY-B|SE|S|4th Monday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/15/2025 12:48:39 PM||NULL|Solid Waste Management 2500139377|2500139377|3611 ENNIS ST HOUSTON TX 77004|29.7283|-95.3615|Service Completed|2025-04-15 12:48:05.0000000|Apr 15 2025 12:48PM|MOPD Events - 2500139377 - 3611 ENNIS ST|MOPD Events|5 Working Days|Apr 22 2025 5:55PM|SE|D|493Y|Mayor Office|People With Disabilities|MOPD Events|1|Resolved|2025-04-15 17:48:11.0000000|3123099.0000000000|13830323.0000000000|3611 ENNIS ST|HOUSTON|TX|77004|0191980000009|2025-04-15 17:48:05.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139376|2500139376|1605 STEVENS ST HOUSTON 77026|29.7759|-95.3442|Routed|2025-04-15 12:47:07.0000000||Trash Dumping or Illegal Dumpsite - 2500139376 - 1605 STEVENS ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 5:54PM|NE|B|494E|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 17:54:39.0000000|3128047.3000000000|13847801.0500000000|1605 STEVENS ST|HOUSTON||77026|0352440000009|2025-04-15 17:47:07.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW||1st Friday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Isaiah Conway created Trash Dumping or Illegal Dumpsite 4/15/20||HPD EIU investigated this location (1605 Stevens) and found a pile of tree branches wood waste and household trash. Request pickup of items at the location.|Solid Waste Management 2500139375|2500139375|11873 BISSONNET ST HOUSTON TX 77099|29.6743|-95.5862|Routed|2025-04-15 12:47:06.0000000||Dumpster Complaint - 2500139375 - 11873 BISSONNET ST|Dumpster Complaint|36 Calendar Days|May 21 2025 5:48PM|SW|F|529S|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-15 17:48:36.0000000|3052404.7500000000|13808523.0000000000|11873 BISSONNET ST|HOUSTON|TX|77099|1145590000001|2025-04-15 17:47:06.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 4/16 Overflow violation has been confirmed at this address.||Dumpsters behind strip center overflowing. Attracting dogs and rodents|Solid Waste Management 2500139374|2500139374|5818 MCKNIGHT ST HOUSTON TX 77035|29.6557|-95.49|Routed|2025-04-15 12:45:58.0000000||MYR Correspondence - 2500139374 - 5818 MCKNIGHT ST|MYR Correspondence|7 Calendar Days|Apr 22 2025 5:48PM|SW|K|571A|Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 17:48:06.0000000|3083118.7500000000|13802683.0000000000|5818 MCKNIGHT ST|HOUSTON|TX|77035|0860260000031|2025-04-15 17:45:58.0000000|WESTBURY||SWTH111|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|none||resident expressing frustration regarding missing glasses after HFD and HPD responded to his home suggesting both need public relations help|Mayor Office 2500139373|12696756-2500139373|3005 MCGOWEN ST HOUSTON TX 77004|29.7358|-95.3572|Routed - Integrated|2025-04-15 12:45:35.0000000||Pothole - 12696756-2500139373 - 3005 McGowen St|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SE|D|493Z|Public Works|Transportation Drainage Operations|Pothole|0|Active|2025-04-15 17:45:35.0000000|3124386.7500000000|13833080.0000000000|3005 MCGOWEN ST|HOUSTON|TX|77004|0372280000001|2025-04-15 17:45:35.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:01:44||Pothole on left lane going westintersection of Brailsfort|Public Works 2500139372|2500139372|6400 BISSONNET ST HOUSTON TX 77074|29.695|-95.4964|Service Completed|2025-04-15 12:45:22.0000000|Apr 15 2025 12:45PM|MOPD Meetings - 2500139372 - 6400 BISSONNET ST|MOPD Meetings|5 Working Days|Apr 22 2025 5:52PM|SW|J|531J|Mayor Office|People With Disabilities|MOPD Meetings|1|Resolved|2025-04-15 17:45:34.0000000|3080649.0000000000|13816905.0000000000|6400 BISSONNET ST|HOUSTON|TX|77074|0430830000010|2025-04-15 17:45:22.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|MYR MOPD|FULL|5 Working Days|In Person|2025-04-20 11:15:04.1430000|Mayor Office||NULL|Mayor Office 2500139371|2500139371|5204 CRUSE RD HOUSTON TX 77016|29.8372|-95.3147|Service Completed|2025-04-15 12:45:14.0000000|Apr 18 2025 9:48AM|Dead Animal Collection - 2500139371 - 5204 CRUSE RD|Dead Animal Collection|4 Calendar Days|Apr 19 2025 5:46PM|NE|B|454G|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 17:46:07.0000000|3136689.0000000000|13870365.0000000000|5204 CRUSE RD|HOUSTON|TX|77016|1467500010002|2025-04-15 17:45:14.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: duplicate 0138132||goat|Completed by Samuel Gallegos. Notes: duplicate 0138132 2500139370|2500139370|8714 PATTIBOB ST HOUSTON TX 77029|29.7632|-95.2692|Routed|2025-04-15 12:45:04.0000000||Container Repair - 2500139370 - 8714 PATTIBOB ST|Container Repair|10 Calendar Days|Apr 25 2025 5:47PM|NE|B|495L|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 17:47:13.0000000|3151963.7500000000|13843908.0000000000|8714 PATTIBOB ST|HOUSTON|TX|77029|0833670000326|2025-04-15 17:45:04.0000000|PLEASANTVILLE AREA||NEFR108|FRIDAY|NE|NEFR-B-01|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Container Repair 4/15/2025 12:47:13 PM||3929 9827 1188714 pattibob|Solid Waste Management 2500139369|12696757-2500139369|2701 CLINTON DR HOUSTON TX 77020|29.7645|-95.3413|Routed - Integrated|2025-04-15 12:43:17.0000000||Traffic Signals - 12696757-2500139369 - 2701 CLINTON DR|Traffic Signals|22 Calendar Days|May 7 2025 5:48PM|NE|B|494J|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 17:48:19.0000000|3129088.5000000000|13843671.9300000000|2701 CLINTON DR|HOUSTON|TX|77020|1449450010002|2025-04-15 17:43:17.0000000|GREATER FIFTH WARD|East End MD|||NE|||NW|||NE||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signals 4/15/2025 12:48:19 PM||Pedestrian signal crossing Clinton Drive at Jenson Drive has inadequate time to cross at only 8 seconds for 4 lanes of traffic. The neighboring pedestrian signal at Jenson Drive and Riverby Rd has over 20 seconds time to cross. Please ensure these are al|Public Works 2500139368|2500139368||29.7584|-95.3698|Routed|2025-04-15 12:42:57.0000000||MYR Correspondence - 2500139368|MYR Correspondence|7 Calendar Days|Apr 22 2025 5:43PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 17:43:21.0000000|0|0|||||none|2025-04-15 17:42:57.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 12:43||Event Information: 2025 Houston's Heroes Awards Luncheon - April 16th|Mayor Office 2500139367|20521365-2500139367|12814 ASHFORD BROOK DR HOUSTON TX 77082|29.7351|-95.6123|Routed - Integrated|2025-04-15 12:41:18.0000000||Restoration Due to Utility Work - 20521365-2500139367 - 12814 ASHFORD BROOK DR|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 5:41PM|SW|F|488U|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-15 17:41:18.0000000|3043478.2500000000|13830384.0000000000|12814 ASHFORD BROOK DR|HOUSTON|TX|77082|1131870000009|2025-04-15 17:41:18.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:28:46||Citizen states city came out and fix the water leak but destroyed is area. Please service citizen refer to 15466100 work order for restoration . Front yard and back yard needs to be restored.Citizen fence needs to be repaired from a pervious leak repair.|Public Works 2500139366|12696755-2500139366|6201 LONG DR HOUSTON TX 77087|29.6925|-95.3191|Service Completed|2025-04-15 12:41:15.0000000|Apr 15 2025 12:51PM|Traffic Signal Maintenance - 12696755-2500139366 - 6201 LONG DR|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 5:46PM|SE|I|534Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 17:46:21.0000000|3136962.9100000000|13817646.6100000000|6201 LONG DR|HOUSTON|TX|77087|none|2025-04-15 17:41:15.0000000|GOLFCREST / BELLFORT / REVEILLE||||SE|||SE|||SE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||lights out all around|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :duplicate of 12696749 2500139365|307110-2500139365|2041 NORFOLK ST HOUSTON TX 77098|29.7323|-95.4104|Routed - Integrated|2025-04-15 12:40:50.0000000||Nuisance On Property - 307110-2500139365 - 2041 NORFOLK ST|Nuisance On Property|180 Working Days|Jan 5 2026 6:41PM|SW|C|492Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 17:41:38.0000000|3107536.0000000000|13831290.0000000000|2041 NORFOLK ST|HOUSTON|TX|77098|0540620000001|2025-04-15 17:40:50.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Nuisance On Property 4/15/2025 12:41:38 P||HIGH WEEDS AND GRASS|Neighborhoods 2500139364|20521366-2500139364|1202 WARDMONT ST HOUSTON TX 77037|29.88|-95.3722|Service Completed|2025-04-15 12:40:19.0000000|Apr 16 2025 6:52PM|Sewer Wastewater - 20521366-2500139364 - 1202 WARDMONT ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 5:42PM|NE|H|413Q|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 17:42:09.0000000|3117986.0000000000|13885338.0000000000|1202 WARDMONT ST|HOUSTON|TX|77037|0942320000001|2025-04-15 17:40:19.0000000|NORTHSIDE/NORTHLINE||NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 6:52:51 PM - Case # 20521366 -2500139364: All investig||make contact per request|4/16/2025 6:52:51 PM - Case # 20521366 -2500139364: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139363|12696754-2500139363|4902 N BRAESWOOD BLVD HOUSTON TX 77096|29.6806|-95.4622|Service Completed|2025-04-15 12:39:22.0000000|Apr 17 2025 1:29PM|Traffic Signs - 12696754-2500139363 - ENDICOTT LN N BRAESWOOD BLVD|Traffic Signs|14 Working Days|May 5 2025 5:40PM|SW|C|531Q|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 17:40:59.0000000|3091556.0000000000|13812042.0000000000|4902 N BRAESWOOD BLVD|HOUSTON|TX|77096|0900990000033|2025-04-15 17:39:22.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: ENDICOTT LN N BRAESWOOD BLVDValidated Address: 4902 N BRAESWOOD BLVD - Address Id: 638875+++ ADDRESS WARNING +++unsure what kind of traffic sign it was|Resolution :08. Maintenance repair has been completedClose Comments :MAINTENANCE COMPLETED 2500139362|2500139362|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed|2025-04-15 12:38:37.0000000|Apr 15 2025 12:39PM|MYR Correspondence - 2500139362 - 901 bagby street|MYR Correspondence|7 Calendar Days|Apr 22 2025 5:38PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-15 17:38:55.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-15 17:38:37.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Mayor Office||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++driver education instructor sharing his experience|Mayor Office 2500139361|307111-2500139361|9722 FARRAGUT ST HOUSTON TX 77078|29.8541|-95.284|Routed - Integrated|2025-04-15 12:38:12.0000000||Nuisance On Property - 307111-2500139361 - 9722 FARRAGUT ST|Nuisance On Property|180 Working Days|Jan 5 2026 6:42PM|NE|B|455B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 17:42:54.0000000|3146236.5000000000|13876821.0000000000|9722 FARRAGUT ST|HOUSTON|TX|77078|1030140000100|2025-04-15 17:38:12.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Nuisance On Property 4/15/2025 12:42:54||furniture mattress chairs clothes laundry baskets tires dead cats and dogs. Stated to have all types of trash dumped in circle round about. Usually at night when dumping occurs and notices new items added to pile in the morning. Referred to ROAR dept|Neighborhoods 2500139360|2500139360|3527 MERRICK ST HOUSTON TX 77025|29.697|-95.4307|Service Completed|2025-04-15 12:37:42.0000000|Apr 15 2025 1:47PM|Add a Can - 2500139360 - 3527 MERRICK ST|Add a Can|14 Calendar Days|Apr 29 2025 5:38PM|SW|C|532K|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-15 17:38:41.0000000|3101502.7500000000|13818243.0000000000|3527 MERRICK ST|HOUSTON|TX|77025|0760170070002|2025-04-15 17:37:42.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Replacement sticker // Mailed out - #28146 (April'202(zzz)||Sticker expired please mail new one432871772039|Replacement sticker // Mailed out - #28146 (April'202(zzz) 2500139359|2500139359|911 SOUTHERN HILLS RD HOUSTON TX 77339|30.0481|-95.2431|Service Completed|2025-04-15 12:37:34.0000000|Apr 16 2025 12:35PM|Missed Garbage Pickup - 2500139359 - 911 SOUTHERN HILLS RD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 5:39PM|GNEHSA|E|336A|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 17:39:29.0000000|3156924.7500000000|13947746.0000000000|911 SOUTHERN HILLS RD|HOUSTON|TX|77339|0990630000002|2025-04-15 17:37:34.0000000|KINGWOOD AREA||NETU111|TUESDAY|NE|NETU-A-09|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||two out of the three containers were missed|Serviced per 4104 4/16/25 2500139358|12696753-2500139358|5520 SHERMAN ST HOUSTON TX 77011|29.7432|-95.3187|Routed - Integrated|2025-04-15 12:37:23.0000000||Street Condition - 12696753-2500139358 - SHERMAN ST LATHAM ST|Street Condition|30 Calendar Days|May 15 2025 5:39PM|NE|H|494U|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-15 17:39:37.0000000|3136425.0000000000|13836102.0000000000|5520 SHERMAN ST|HOUSTON|TX|77011|0150270000001|2025-04-15 17:37:23.0000000|SECOND WARD|East End MD|SEMO108|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 07:41:36||+++ ADDRESS WARNING +++Entered Address: SHERMAN ST LATHAM STValidated Address: 5520 SHERMAN ST - Address Id: 65335+++ ADDRESS WARNING +++Sherman St Latham St/previous case was closed not resolved directly at the corner of intersection|Public Works 2500139357|2500139357||29.7584|-95.3698|Service Completed|2025-04-15 12:36:45.0000000|Apr 15 2025 12:37PM|MYR Correspondence - 2500139357|MYR Correspondence|7 Calendar Days|Apr 22 2025 5:37PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-15 17:37:03.0000000|0|0|||||none|2025-04-15 17:36:45.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|replied copied sch||Scheduling Request: E-mail requesting Mayor attend Vogel Creek Community Champions Bike Ride and Walk on May 1 2025|replied copied sch 2500139356|20521363-2500139356|13322 LAWNHAVEN DR HOUSTON 77045|29.633|-95.4564|Service Completed|2025-04-15 12:36:38.0000000|Apr 15 2025 1:30PM|Sewer Manhole - 20521363-2500139356 - 13322 LAWNHAVEN DR|Sewer Manhole|5 Calendar Days|Apr 20 2025 5:37PM|SW|K|571M|Public Works|Houston Water|Sewer Manhole|1|Resolved|2025-04-15 17:37:53.0000000|3094055.7500000000|13794758.0000000000|13322 LAWNHAVEN DR|HOUSTON||77045|0922900000006|2025-04-15 17:36:38.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:29:48 PM - Case # 20521363 -2500139356: An investiga||Please contact Mr. mcfarland 7134544643 . the area around the manhole needs to be repaired|4/15/2025 1:29:48 PM - Case # 20521363 -2500139356: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139353|20521364-2500139353|1326 TULANE ST HOUSTON TX 77008|29.7954|-95.4021|Service Completed|2025-04-15 12:36:17.0000000|Apr 15 2025 7:16PM|Water Service - 20521364-2500139353 - 1326 TULANE ST|Water Service|2 Calendar Days|Apr 17 2025 5:39PM|NW|C|452Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 17:39:05.0000000|3109478.7500000000|13854321.0000000000|1326 TULANE ST|HOUSTON|TX|77008|0201700000029|2025-04-15 17:36:17.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 7:14:57 PM - Case # 20521364 -2500139353: All investig||TDO on site regrading ditch damage ditch causing exposure not leaking.|4/15/2025 7:14:57 PM - Case # 20521364 -2500139353: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139352|2500139352|508 MAYFORD ST HOUSTON TX 77076|29.8612|-95.3699|Routed|2025-04-15 12:35:03.0000000||Container Replacement - 2500139352 - 508 MAYFORD ST|Container Replacement|10 Calendar Days|Apr 25 2025 5:35PM|NE|H|413Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 17:35:34.0000000|3118929.0000000000|13878555.0000000000|508 MAYFORD ST|HOUSTON|TX|77076|0750700450732|2025-04-15 17:35:03.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Container Replacement 4/15/2025 12:35:3||NULL|Solid Waste Management 2500139351|2500139351|3202 HAZY PARK DR HOUSTON TX 77082|29.7237|-95.622|Routed|2025-04-15 12:34:30.0000000||Parking Violation - 2500139351 - 13271-13299 Creekside Park Dr|Parking Violation|19 Calendar Days|May 4 2025 5:34PM|SW|F|488X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 17:34:30.0000000|3040497.7500000000|13826154.0000000000|3202 HAZY PARK DR|HOUSTON|TX|77082|1107680000001|2025-04-15 17:34:30.0000000|ELDRIDGE / WEST OAKS||SWMO111|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||+++ ADDRESS Warning +++Entered Address: 13271-13299 Creekside Park DrValidated Address: 3202 HAZY PARK DR - Address Id: 465485+++ ADDRESS Warning +++Illegally parked trailers every evening and on weekends29.72383ř N 95.62212ř WIllegally parked trailers ev|Parking Management 2500139350|20521362-2500139350|9414 SHARPVIEW DR HOUSTON TX 77036|29.7|-95.5495|Service Completed|2025-04-15 12:33:53.0000000|Apr 16 2025 2:50PM|Water Quality - 20521362-2500139350 - 9414 SHARPVIEW DR|Water Quality|4 Calendar Days|Apr 19 2025 5:34PM|SW|J|529M|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-15 17:34:27.0000000|3063747.2500000000|13818233.0000000000|9414 SHARPVIEW DR|HOUSTON|TX|77036|0933930000020|2025-04-15 17:33:53.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:49:34 PM - Case # 20521362 -2500139350: All investig||color and odor issues with water|4/16/2025 2:49:34 PM - Case # 20521362 -2500139350: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139349|2500139349|1811 W GULF BANK RD HOUSTON 77088|29.8859|-95.4304|Routed|2025-04-15 12:33:15.0000000||SWM Escalation - 2500139349 - 1811 W GULF BANK RD|SWM Escalation|3 Working Days|Apr 18 2025 5:40PM|NW|B|412P|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 17:33:42.0000000|3099505.0000000000|13886938.0000000000|1811 W GULF BANK RD|HOUSTON||77088|1011500000004|2025-04-15 17:33:15.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created SWM Escalation 4/15/2025 12:33:42 PM||NULL|Solid Waste Management 2500139348|307109-2500139348|2215 BRACKENRIDGE ST HOUSTON TX 77026|29.7825|-95.3412|Routed - Integrated|2025-04-15 12:33:10.0000000||Nuisance On Property - 307109-2500139348 - 2215 BRACKENRIDGE ST|Nuisance On Property|180 Working Days|Jan 5 2026 6:35PM|NE|B|494A|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 17:35:49.0000000|3128912.0000000000|13850229.0000000000|2215 BRACKENRIDGE ST|HOUSTON|TX|77026|0070980000007|2025-04-15 17:33:10.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Nuisance On Property 4/15/2025 12:35:49 PM||junk on property hazardousdangerous building 5 junk cars 2 outside and 3 inside|Neighborhoods 2500139347|307116-2500139347|7715 CATALINA LN HOUSTON TX 77075|29.6138|-95.2833|Routed - Integrated|2025-04-15 12:32:51.0000000||Nuisance On Property - 307116-2500139347 - 7715 Catalina Ln|Nuisance On Property|180 Working Days|Jan 5 2026 7:29PM|SE|D|575S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 18:29:54.0000000|3149212.2500000000|13789461.0000000000|7715 CATALINA LN|HOUSTON|TX|77075|0941950000023|2025-04-15 17:32:51.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Nuisance On Property Ref||Tire and husk in front yard tires|311 HelpLine 2500139346|2500139346|442 TERMINAL ST HOUSTON TX 77020|29.7805|-95.2895|Routed|2025-04-15 12:32:24.0000000||Parking Violation - 2500139346 - 442 TERMINAL ST|Parking Violation|19 Calendar Days|May 4 2025 5:37PM|NE|H|495E|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 17:37:28.0000000|3145338.3400000000|13850007.3600000000|442 TERMINAL ST|HOUSTON|TX|77020|0841090000085|2025-04-15 17:32:24.0000000|DENVER HARBOR / PORT HOUSTON||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE||1st Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB vehicles have been torn apart and left on the road as well||vehicles that are broken down are being torn apart are parked along the dead end and as well as behind the homes of Terminal St|Parking Management 2500139345|2500139345|1811 W GULF BANK RD HOUSTON 77088|29.8859|-95.4304|Service Completed|2025-04-15 12:32:03.0000000|Apr 16 2025 11:55AM|Liaison Comm - 2500139345 - 1811 W GULF BANK RD|Liaison Comm|5 Working Days|Apr 22 2025 5:39PM|NW|B|412P|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 17:32:32.0000000|3099505.0000000000|13886938.0000000000|1811 W GULF BANK RD|HOUSTON||77088|1011500000004|2025-04-15 17:32:03.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||New Resident Container - 2500107425 - 1811 W GULF BANK RD|Container department has been notified 2500139344|2500139344|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed - Further Actions|2025-04-15 12:30:57.0000000|Apr 15 2025 12:33PM|MYR Correspondence - 2500139344 - 901 bagby street|MYR Correspondence|7 Calendar Days|Apr 22 2025 5:32PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-15 17:32:36.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-15 17:30:57.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Forwarded to Mayor||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++resident sharing thoughts regarding SN #45 and looking forward to the future|Forwarded to Mayor 2500139343|2500139343||29.7584|-95.3698|Routed|2025-04-15 12:30:22.0000000||MYR Correspondence - 2500139343|MYR Correspondence|7 Calendar Days|Apr 22 2025 5:30PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 17:30:44.0000000|0|0|||||none|2025-04-15 17:30:22.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 12:30||citizen sharing concerns with the proposed STR Ordinance and Section 28-733|Mayor Office 2500139342|2500139342|3039 SKYPARK DR HOUSTON TX 77082|29.7262|-95.6165|Routed|2025-04-15 12:30:04.0000000||Parking Violation - 2500139342 - 3039 Skypark Dr|Parking Violation|19 Calendar Days|May 4 2025 5:30PM|SW|F|488Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 17:30:04.0000000|3042240.5000000000|13827135.0000000000|3039 SKYPARK DR|HOUSTON|TX|77082|1143130150010|2025-04-15 17:30:04.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||Illegally parked RV on city of Houston land. Been parked here for months. 29.72602ř N 95.61626ř WCal 8176828626 for more information if requiredIllegally parked RV on city of Houston land. Been parked here for months. 29.72602ř N 95.61626ř W|Parking Management 2500139341|2500139341|4018 N BRAESWOOD BLVD HOUSTON TX 77025|29.6919|-95.441|Service Completed|2025-04-15 12:29:50.0000000|Apr 15 2025 1:28PM|Add a Can - 2500139341 - 4018 N BRAESWOOD BLVD|Add a Can|14 Calendar Days|Apr 29 2025 5:31PM|SW|C|532J|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-15 17:31:25.0000000|3098279.2500000000|13816328.0000000000|4018 N BRAESWOOD BLVD|HOUSTON|TX|77025|0923440000033|2025-04-15 17:29:50.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-06|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Cust request ECC Service - one ((zzz) extra can. // Mailed out stic||1436 1070 1292/ need a sticker 4018 n braeswood|Cust request ECC Service - one ((zzz) extra can. // Mailed out sticker - #28145 (April'202(zzz) 2500139340|2500139340|9207 STROUD DR HOUSTON TX 77036|29.6998|-95.5455|Routed|2025-04-15 12:29:26.0000000||Container Replacement - 2500139340 - 9207 STROUD DR|Container Replacement|10 Calendar Days|Apr 25 2025 5:31PM|SW|J|530J|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 17:31:07.0000000|3065038.7500000000|13818194.0000000000|9207 STROUD DR|HOUSTON|TX|77036|0933940000008|2025-04-15 17:29:26.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Replacement 4/15/2025 12:31:07||Black bin needed|Solid Waste Management 2500139339|12696751-2500139339|10160 TANNER RD HOUSTON TX 77041|29.8503|-95.5441|Service Completed|2025-04-15 12:26:28.0000000|Apr 17 2025 1:19PM|Street Condition - 12696751-2500139339 - 10160 TANNER RD|Street Condition|30 Calendar Days|May 15 2025 5:28PM|NW|A|450A|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 17:28:58.0000000|3063848.5000000000|13872918.0000000000|10160 TANNER RD|HOUSTON|TX|77041|1331310010001|2025-04-15 17:26:28.0000000|CARVERDALE||NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||heading eastbound up the street (Tidwell ) going to Hempstead potholes are on tanner rd|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500139338|20521361-2500139338|623 GLENBURNIE DR HOUSTON 77022|29.8388|-95.3899|Service Completed|2025-04-15 12:26:24.0000000|Apr 15 2025 2:52PM|Sewer Wastewater - 20521361-2500139338 - 623 GLENBURNIE DR|Sewer Wastewater|1 Calendar Day|Apr 16 2025 5:27PM|NW|H|453E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 17:27:38.0000000|3112855.2500000000|13870205.0000000000|623 GLENBURNIE DR|HOUSTON||77022|0820480000040|2025-04-15 17:26:24.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:50:48 PM - Case # 20521361 -2500139338: All investig||Per DWO Inspector please refer to wastewater sewer line backs up when she wash. SR# 20520971|4/15/2025 2:50:48 PM - Case # 20521361 -2500139338: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139337|2500139337|7721 AVENUE C Q1A TX qwaq|29.7323|-95.2868|Routed|2025-04-15 12:25:44.0000000||Add a Can - 2500139337 - 7741 AVENUE C|Add a Can|14 Calendar Days|Apr 29 2025 5:27PM|NE|I|495W|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 17:27:46.0000000|3146773.7500000000|13832566.0000000000|7721 AVENUE C|Q1A|TX|qwaq|0251070000014|2025-04-15 17:25:44.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-01|MONDAY-A|SE|S|1st Thursday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 7741 AVENUE CValidated Address: 7721 AVENUE C - Address Id: 1137555+++ ADDRESS WARNING +++NEEDS EXTRA CAN AND STICKER PLS|Solid Waste Management 2500139336|2500139336|13331 ELLA VIEW LN HOUSTON TX 77067|29.9612|-95.4287|Routed|2025-04-15 12:24:49.0000000||Missed Heavy Trash Pickup - 2500139336 - 13331 ELLA VIEW LN|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 5:32PM|NW|B|372K|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 17:25:17.0000000|3099180.2500000000|13914297.0000000000|13331 ELLA VIEW LN|HOUSTON|TX|77067|1274200010013|2025-04-15 17:24:49.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|NEMO120|MONDAY|NE|NWMO-B-10|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Heavy Trash Pickup 4/15/2025 12:25||NULL|Solid Waste Management 2500139334|2500139334||29.7584|-95.3698|Routed|2025-04-15 12:24:06.0000000||MYR Correspondence - 2500139334|MYR Correspondence|7 Calendar Days|Apr 22 2025 5:24PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 17:24:30.0000000|0|0|||||none|2025-04-15 17:24:06.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 12:24||citizen sharing concerns with the proposed STR Ordinance and Section 28-733|Mayor Office 2500139333|2500139333|7721 AVENUE C HOUSTON TX 77012|29.7323|-95.2868|Service Completed|2025-04-15 12:23:54.0000000|Apr 17 2025 10:55AM|Container Replacement - 2500139333 - 7741 AVENUE C|Container Replacement|10 Calendar Days|Apr 25 2025 5:25PM|NE|I|495W|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 17:25:31.0000000|3146773.7500000000|13832566.0000000000|7721 AVENUE C|HOUSTON|TX|77012|0251070000014|2025-04-15 17:23:54.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-01|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||+++ ADDRESS WARNING +++Entered Address: 7741 AVENUE CValidated Address: 7721 AVENUE C - Address Id: 1137555+++ ADDRESS WARNING +++holes bottom|Completed by Vincent Allen. Notes: 2500139332|12696752-2500139332|3102 WOODKERR ST HOUSTON TX 77045|29.6412|-95.4237|Service Completed|2025-04-15 12:23:37.0000000|Apr 16 2025 5:37AM|Street Hazard - 12696752-2500139332 - 3102 WOODKERR ST|Street Hazard|10 Calendar Days|Apr 25 2025 5:30PM|SW|K|572F|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 17:30:13.0000000|3104334.7500000000|13798037.0000000000|3102 WOODKERR ST|HOUSTON|TX|77045|1152100360006|2025-04-15 17:23:37.0000000|CENTRAL SOUTHWEST||SWFR117|FRIDAY|SW|SWFR-B-04|FRIDAY-B|SW|S|4th Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||3102 woodkerr|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found. No action needed. 2500139331|20521360-2500139331|7406 GRAPE ST HOUSTON TX 77074|29.6868|-95.5163|Service Completed|2025-04-15 12:22:31.0000000|Apr 16 2025 11:06AM|Water Service - 20521360-2500139331 - 7406 GRAPE ST|Water Service|2 Calendar Days|Apr 17 2025 5:24PM|SW|J|530Q|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 17:24:22.0000000|3074436.5000000000|13813721.0000000000|7406 GRAPE ST|HOUSTON|TX|77074|0924060000007|2025-04-15 17:22:31.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:05:41 AM - Case # 20521360 -2500139331: Investigati||water meter wires are lose and pulled out of hole|4/16/2025 11:05:41 AM - Case # 20521360 -2500139331: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500139330|2500139330|7322 VINEWOOD LN HOUSTON TX 77072|29.697|-95.6112|Service Completed|2025-04-15 12:22:05.0000000|Apr 16 2025 5:17PM|Missed Garbage Pickup - 2500139330 - 7322 VINEWOOD LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 5:23PM|SW|F|528L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 17:23:21.0000000|3044225.0000000000|13816537.0000000000|7322 VINEWOOD LN|HOUSTON|TX|77072|1098450000015|2025-04-15 17:22:05.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||NULL|Driver Robinson working on route on 4/16/25 2500139328|12696749-2500139328|5005 S WAYSIDE DR HOUSTON TX 77087|29.6925|-95.3192|Service Completed|2025-04-15 12:20:42.0000000|Apr 16 2025 6:31AM|Traffic Signal Maintenance - 12696749-2500139328 - LONG DR S WAYSIDE DR|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 5:21PM|SE|I|534Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 17:21:41.0000000|3136963.0000000000|13817647.0000000000|5005 S WAYSIDE DR|HOUSTON|TX|77087|none|2025-04-15 17:20:42.0000000|GOLFCREST / BELLFORT / REVEILLE||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... signals||+++ ADDRESS WARNING +++Entered Address: LONG DR S WAYSIDE DRValidated Address: 5005 S WAYSIDE DR - Address Id: 2024440+++ ADDRESS WARNING +++long dr and s wayside|Resolution :38. Task CompletedClose Comments :signals cycling normal 2500139327|2500139327|2602 HOPKINS ST HOUSTON TX 77006|29.7465|-95.3882|Citation issued|2025-04-15 12:20:11.0000000|Apr 17 2025 11:06AM|Heavy Trash Code Violation - 2500139327 - 2602 hopkins street|Heavy Trash Code Violation|25 Working Days|May 20 2025 5:32PM|NW|C|493S|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 17:25:38.0000000|3114412.7500000000|13836655.0000000000|2602 HOPKINS ST|HOUSTON|TX|77006|0261290000023|2025-04-15 17:20:11.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Not Applicable|2025-04-20 11:15:04.1430000|Violation remains||+++ ADDRESS WARNING +++Entered Address: 2602 hopkins streetValidated Address: 2602 HOPKINS ST - Address Id: 24784+++ ADDRESS WARNING +++Yard waste in Home Depot paper bags|Violation remains 2500139326|2500139326|2607 SKYVIEW TRACE CT HOUSTON 77047|29.6186|-95.3837|Routed|2025-04-15 12:20:03.0000000||SWM Escalation - 2500139326 - 2607 SKYVIEW TRACE CT|SWM Escalation|3 Working Days|Apr 18 2025 5:27PM|SE|D|573N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 17:20:30.0000000|3117285.7500000000|13790213.0000000000|2607 SKYVIEW TRACE CT|HOUSTON||77047|1275480010050|2025-04-15 17:20:03.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR115|FRIDAY|SE|SEFR-B-01|FRIDAY-B|SE|S|4th Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created SWM Escalation 4/15/2025 12:20:30 PM||432825928026 CONTAINER FELL INTO TRUCK2607 SKYVIEW TRACE CT|Solid Waste Management 2500139325|2500139325|9202 DENTON ST HOUSTON TX 77028|29.8462|-95.276|Routed|2025-04-15 12:19:55.0000000||Missed Heavy Trash Pickup - 2500139325 - 9202 DENTON ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 5:28PM|NE|B|455B|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 17:21:09.0000000|3148864.0000000000|13874006.0000000000|9202 DENTON ST|HOUSTON|TX|77028|0760420410843|2025-04-15 17:19:55.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Missed Heavy Trash Pickup 4/15/2025 12:2||NULL|Solid Waste Management 2500139324|221203-2500139324|4130 CRANE ST HOUSTON TX 77026|29.7969|-95.3292|Routed - Integrated|2025-04-15 12:18:58.0000000||Tree Removal - 221203-2500139324 - 4131 CRANE ST|Tree Removal|51 Calendar Days|Jun 5 2025 5:19PM|NE|B|454X|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-15 17:19:33.0000000|3132605.7500000000|13855461.0000000000|4130 CRANE ST|HOUSTON|TX|77026|0660030000171|2025-04-15 17:18:58.0000000|KASHMERE GARDENS||NEFR109|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Tree Removal 4/15/2025 12:19:33 PM||+++ ADDRESS WARNING +++Entered Address: 4131 CRANE STValidated Address: 4130 CRANE ST - Address Id: 190487+++ ADDRESS WARNING +++|Parks and Recreation 2500139323|20521358-2500139323|7807 CAPITOL ST HOUSTON TX 77012|29.7294|-95.2863|Service Completed|2025-04-15 12:18:56.0000000|Apr 16 2025 11:02AM|Sewer Wastewater - 20521358-2500139323 - 7807 CAPITOL ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 5:20PM|NE|I|495W|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 17:20:17.0000000|3146951.5000000000|13831450.0000000000|7807 CAPITOL ST|HOUSTON|TX|77012|0252270000020|2025-04-15 17:18:56.0000000|MAGNOLIA PARK|East End MD|SEMO112|MONDAY|SE|SEMO-A-01|MONDAY-A|SE|S|1st Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:00:53 AM - Case # 20521358 -2500139323: All investi||7807 Capitol St please make cc thank you. (spa)|4/16/2025 11:00:53 AM - Case # 20521358 -2500139323: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139322|20521359-2500139322|7006 BELLE GLEN DR HOUSTON TX 77072|29.7019|-95.5866|Service Completed|2025-04-15 12:18:53.0000000|Apr 15 2025 1:31PM|Sewer Wastewater - 20521359-2500139322 - 7006 BELLE GLEN DR|Sewer Wastewater|1 Calendar Day|Apr 16 2025 5:20PM|SW|F|529E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 17:20:47.0000000|3051964.5000000000|13818562.0000000000|7006 BELLE GLEN DR|HOUSTON|TX|77072|0982760000011|2025-04-15 17:18:53.0000000|ALIEF|International MD|SWMO120|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:29:51 PM - Case # 20521359 -2500139322: All investig||citizen is asking the lines to pumped again to provide relief. Citizen is asking for case to remain open until the manhole is clear. pls mcc.|4/15/2025 1:29:51 PM - Case # 20521359 -2500139322: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139321|2500139321|3810 LIBERTY RD HOUSTON TX 77026|29.7847|-95.3323|Routed|2025-04-15 12:18:47.0000000||Trash Dumping or Illegal Dumpsite - 2500139321 - 3810 LIBERTY RD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 5:21PM|NE|B|494B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 17:21:57.0000000|3131726.0000000000|13851119.0000000000|3810 LIBERTY RD|HOUSTON|TX|77026|0170590000001|2025-04-15 17:18:47.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Trash Dumping or Illegal Dumpsite 4/1||NULL|Solid Waste Management 2500139320|20521356-2500139320|11739 LOGAN RIDGE DR HOUSTON TX 77072|29.7127|-95.584|Service Completed|2025-04-15 12:18:17.0000000|Apr 17 2025 11:10AM|Water Service - 20521356-2500139320 - 11739 LOGAN RIDGE DR|Water Service|2 Calendar Days|Apr 17 2025 5:18PM|SW|F|529B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 17:18:27.0000000|3052667.2500000000|13822505.0000000000|11739 LOGAN RIDGE DR|HOUSTON|TX|77072|1260340010019|2025-04-15 17:18:17.0000000|ALIEF||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 11:10:33 AM - Case # 20521356 -2500139320: All investi||NULL|4/17/2025 11:10:33 AM - Case # 20521356 -2500139320: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139319|12696750-2500139319|8411 SULTAN DR HOUSTON TX 77078|29.8383|-95.2541|Routed - Integrated|2025-04-15 12:17:59.0000000||Street Hazard - 12696750-2500139319 - 8411 SULTAN DR|Street Hazard|10 Calendar Days|Apr 25 2025 5:20PM|NE|B|455H|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 17:20:49.0000000|3155884.5000000000|13871382.0000000000|8411 SULTAN DR|HOUSTON|TX|77078|0881960000892|2025-04-15 17:17:59.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-03|THURSDAY-A|NE|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 07:25:33||overgrown grass and weeds on the bayoue behind this address also causing snakes to appear|Public Works 2500139318|2500139318|1546 LAWSON ST HOUSTON TX 77023|29.7267|-95.327|Service Completed|2025-04-15 12:17:52.0000000|Apr 16 2025 2:46PM|Missed Yard Waste Pickup - 2500139318 - 1546 LAWSON ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 5:22PM|NE|I|494X|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 17:22:53.0000000|3134059.5100000000|13830074.5100000000|1546 LAWSON ST|HOUSTON|TX|77023|0542440000012|2025-04-15 17:17:52.0000000|GREATER EASTWOOD|East End MD|SEMO105|MONDAY|SE|SEMO-A-06|MONDAY-A|SE||1st Wednesday|SE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||No pickup at 1546 Lawson St Houston TX 77023|Completed by John Richardson. Notes: 2500139317|2500139317|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed|2025-04-15 12:17:28.0000000|Apr 15 2025 1:10PM|MAO Meeting - 2500139317 - 901 BAGBY ST|MAO Meeting|31 Calendar Days|May 16 2025 5:18PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-15 17:18:16.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-15 17:17:28.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||James Ronje Mariah Jacox Jesse Carballo Sandra Cortez Veronica Hernandez Eldridge Peugh Claudia Guerra Kymeicko Williams were also in attendance|Neighborhoods 2500139316|2500139316|4809 BLOSSOM ST HOUSTON TX 77007|29.7673|-95.4099|Service Completed|2025-04-15 12:17:24.0000000|Apr 17 2025 8:11AM|Missed Garbage Pickup - 2500139316 - 4809 BLOSSOM ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 5:36PM|NW|C|492M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 17:36:32.0000000|3107306.0000000000|13844022.0000000000|4809 BLOSSOM ST|HOUSTON|TX|77007|0072020000010|2025-04-15 17:17:24.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: FV||NULL|Completed by LaToshia Steptoe. Notes: FV 2500139315|2500139315|1546 LAWSON ST HOUSTON TX 77023|29.7267|-95.327|Routed|2025-04-15 12:16:34.0000000||Missed Heavy Trash Pickup - 2500139315 - 1546 LAWSON ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 5:28PM|NE|I|494X|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 17:21:38.0000000|3134059.5100000000|13830074.5100000000|1546 LAWSON ST|HOUSTON|TX|77023|0542440000012|2025-04-15 17:16:34.0000000|GREATER EASTWOOD|East End MD|SEMO105|MONDAY|SE|SEMO-A-06|MONDAY-A|SE||1st Wednesday|SE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/15/2025 12:21:3||No pickup on 1546 Lawson St. Houston TX 77023|Solid Waste Management 2500139314|2500139314|1807 CHIMNEY VINE LN HOUSTON TX 77339|30.0422|-95.2357|Routed|2025-04-15 12:16:26.0000000||Container Replacement - 2500139314 - 1807 CHIMNEY VINE LN|Container Replacement|10 Calendar Days|Apr 25 2025 5:19PM|GNEHSA|E|336F|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 17:19:28.0000000|3159326.7500000000|13945683.0000000000|1807 CHIMNEY VINE LN|HOUSTON|TX|77339|0990160000074|2025-04-15 17:16:26.0000000|KINGWOOD AREA||NETU111|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Container Replacement 4/15/2025 12:19:||1807 CHIMNEY VINE LN|Solid Waste Management 2500139313|12696748-2500139313|3018 GANO ST HOUSTON TX 77009|29.7889|-95.355|Routed - Integrated|2025-04-15 12:16:18.0000000||Traffic Signs - 12696748-2500139313 - GANO ST ORR ST|Traffic Signs|14 Working Days|May 5 2025 5:17PM|NE|H|493D|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 17:17:20.0000000|3124518.2500000000|13852367.0000000000|3018 GANO ST|HOUSTON|TX|77009|0312310000001|2025-04-15 17:16:18.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:05:37||+++ ADDRESS WARNING +++Entered Address: GANO ST ORR STValidated Address: 3018 GANO ST - Address Id: 57151+++ ADDRESS WARNING +++|Public Works 2500139312|2500139312|8718 SPAULDING ST HOUSTON 77016|29.84|-95.303|Routed|2025-04-15 12:16:02.0000000||Trash Dumping or Illegal Dumpsite - 2500139312 - 8718 SPAULDING ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 5:55PM|NE|B|454H|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 17:55:15.0000000|3140379.2500000000|13871478.0000000000|8718 SPAULDING ST|HOUSTON||77016|0730710090189|2025-04-15 17:16:02.0000000|TRINITY / HOUSTON GARDENS||NETU114|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isaiah Conway created Trash Dumping or Illegal Dumpsite 4/15/20||Caller is stating that its 2 tires in the ditch and this been going on for months|Solid Waste Management 2500139311|2500139311|902 NORMANDY ST HOUSTON TX 77015|29.7736|-95.2068|Routed|2025-04-15 12:15:06.0000000||Dead Animal Collection - 2500139311 - 902 normandy street|Dead Animal Collection|4 Calendar Days|Apr 19 2025 5:17PM|NE|I|496H|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-15 17:17:23.0000000|3171626.0000000000|13848348.0000000000|902 NORMANDY ST|HOUSTON|TX|77015|1245350010002|2025-04-15 17:15:06.0000000|NORTHSHORE||NETH102|THURSDAY|NE|NETH-A-07|THURSDAY-A|NE|S|1st Monday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Dead Animal Collection 4/15/2025 12:17:2||+++ ADDRESS WARNING +++Entered Address: 902 normandy streetValidated Address: 902 NORMANDY ST - Address Id: 1153127+++ ADDRESS WARNING +++dead dog stated to be a pitbull halfway in street and curb700 normandy|Solid Waste Management 2500139310|20521354-2500139310|6601 GRANITE ST HOUSTON TX 77092|29.8282|-95.489|Routed - Integrated|2025-04-15 12:15:01.0000000||Fire Hydrant - 20521354-2500139310 - 6601 GRANITE ST|Fire Hydrant|12 Calendar Days|Apr 27 2025 5:15PM|NW|A|451J|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-15 17:15:01.0000000|3081557.5000000000|13865370.0000000000|6601 GRANITE ST|HOUSTON|TX|77092|0801460000014|2025-04-15 17:15:01.0000000|LANGWOOD||NWFR104|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 12:42:46||fire hydrant is lose needs to be tighten.|Public Works 2500139309|12696746-2500139309|310 VINCENT ST HOUSTON TX 77009|29.7941|-95.3729|Routed - Integrated|2025-04-15 12:14:55.0000000||Traffic Signs - 12696746-2500139309 - VINCENT ST MELWOOD ST|Traffic Signs|14 Working Days|May 5 2025 5:16PM|NW|H|453Y|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 17:16:10.0000000|3118757.0000000000|13854040.0000000000|310 VINCENT ST|HOUSTON|TX|77009|1272160010001|2025-04-15 17:14:55.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH121|THURSDAY|NW|NWTH-A-09|THURSDAY-A|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:03:43||+++ ADDRESS WARNING +++Entered Address: VINCENT ST MELWOOD STValidated Address: 310 VINCENT ST - Address Id: 1127396+++ ADDRESS WARNING +++|Public Works 2500139308|20521357-2500139308|9970 CLUB CREEK DR HOUSTON TX 77036|29.6854|-95.5515|Service Completed|2025-04-15 12:14:52.0000000|Apr 16 2025 10:24AM|Fire Hydrant - 20521357-2500139308 - GREENFORK DR CLUB CREEK DR|Fire Hydrant|12 Calendar Days|Apr 27 2025 5:17PM|SW|J|529R|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-15 17:17:12.0000000|3063316.7500000000|13812793.0000000000|9970 CLUB CREEK DR|HOUSTON|TX|77036|none|2025-04-15 17:14:52.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:24:24 AM - Case # 20521357 -2500139308: Dear Custom||+++ ADDRESS WARNING +++Entered Address: GREENFORK DR CLUB CREEK DRValidated Address: 9970 CLUB CREEK DR - Address Id: 2105637+++ ADDRESS WARNING +++east side of club creek at the intersection lid removed from hydrant|4/16/2025 10:24:24 AM - Case # 20521357 -2500139308: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500139307|2500139307|1302 EL DORADO BLVD HOUSTON TX 77062|29.5703|-95.1284|Service Completed|2025-04-15 12:14:01.0000000|Apr 17 2025 8:58AM|Missed Recycling Pickup - 2500139307 - 1302 EL DORADO BLVD|Missed Recycling Pickup|4 Working Days|Apr 21 2025 5:19PM|SE|E|618K|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 17:19:04.0000000|3198951.8600000000|13775254.5000000000|1302 EL DORADO BLVD|HOUSTON|TX|77062|0966060000711|2025-04-15 17:14:01.0000000|CLEAR LAKE||SETH109|THURSDAY|SE|SETH-B-06|THURSDAY-B|SE||2nd Wednesday|SE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||Can was on curb the night before. Was not picked up|Completed by Shawn Fields. Notes: serviced 2500139306|221202-2500139306|208 E COWAN DR HOUSTON TX 77007|29.7646|-95.425|Routed - Integrated|2025-04-15 12:13:29.0000000||Tree Trim - 221202-2500139306 - 208 E COWAN DR|Tree Trim|75 Calendar Days|Jun 29 2025 5:15PM|NW|C|492K|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 17:15:16.0000000|3102564.0000000000|13842870.0000000000|208 E COWAN DR|HOUSTON|TX|77007|0680230070013|2025-04-15 17:13:29.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|1st Wednesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Tree Trim 4/15/2025 12:15:16 PM||208 E COWAN DR|Parks and Recreation 2500139304|2500139304|5104 DE MILO DR HOUSTON 77092|29.8343|-95.4672|Routed|2025-04-15 12:12:47.0000000||MYR SWM - 2500139304 - 5104 DE MILO DR|MYR SWM|14 Calendar Days|Apr 29 2025 5:16PM|NW|C|451G|Mayor Office|Mayor Mail|MYR SWM|0|Active|2025-04-15 17:16:52.0000000|3088403.9300000000|13867800.9400000000|5104 DE MILO DR|HOUSTON||77092|0804410000013|2025-04-15 17:12:47.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-08|THURSDAY-B|NW||4th Tuesday|NE|SWM Mayor Mail|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR SWM 4/15/2025 12:16:52 PM||citizen has concerns with missed yard work|Mayor Office 2500139303|2500139303|6806 HENDON LN HOUSTON TX 77074|29.6945|-95.5032|Routed|2025-04-15 12:12:31.0000000||Container Replacement - 2500139303 - 6806 HENDON LN|Container Replacement|10 Calendar Days|Apr 25 2025 5:13PM|SW|J|530M|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 17:13:40.0000000|3078521.5000000000|13816662.0000000000|6806 HENDON LN|HOUSTON|TX|77074|0834150000031|2025-04-15 17:12:31.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Container Replacement 4/15/2025 12:13:40||1827-9044-1683Fell into truck // black bin6806 hendon ln|Solid Waste Management 2500139302|20521355-2500139302|10103 REEDWOOD LN HOUSTON TX 77036|29.6833|-95.5534|Service Completed|2025-04-15 12:12:27.0000000|Apr 16 2025 10:26AM|Water Service - 20521355-2500139302 - 10103 REEDWOOD LN|Water Service|2 Calendar Days|Apr 17 2025 5:14PM|SW|J|529R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 17:14:45.0000000|3062714.2500000000|13812128.0000000000|10103 REEDWOOD LN|HOUSTON|TX|77036|1128920000045|2025-04-15 17:12:27.0000000|WESTWOOD|Sharpstown MD|SWTU110|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:25:26 AM - Case # 20521355 -2500139302: Dear Custom||NULL|4/16/2025 10:25:26 AM - Case # 20521355 -2500139302: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500139301|2500139301|5711 ARIEL ST HOUSTON TX 77096|29.6828|-95.4895|Service Completed|2025-04-15 12:12:18.0000000|Apr 17 2025 5:36PM|Missed Recycling Pickup - 2500139301 - 5711 ARIEL ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 5:15PM|SW|C|531N|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 17:15:28.0000000|3082977.2500000000|13812527.0000000000|5711 ARIEL ST|HOUSTON|TX|77096|0953890000013|2025-04-15 17:12:18.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: can not out||5711 arial|Completed by Shawn Fields. Notes: can not out 2500139300|12696745-2500139300|8900 WESTHEIMER RD HOUSTON TX 77063|29.7374|-95.5212|Service Completed|2025-04-15 12:12:02.0000000|Apr 16 2025 1:47PM|Street Hazard - 12696745-2500139300 - FONDREN RD WESTHEIMER RD|Street Hazard|10 Calendar Days|Apr 25 2025 5:12PM|SW|G|490U|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 17:12:44.0000000|3072219.0000000000|13832187.0000000000|8900 WESTHEIMER RD|HOUSTON|TX|77063|0410280030064|2025-04-15 17:12:02.0000000|MID WEST||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: FONDREN RD WESTHEIMER RDValidated Address: 8900 WESTHEIMER RD - Address Id: 2028984+++ ADDRESS WARNING +++|Resolution :07. Investigation / Inspection completedClose Comments :MCI cover need to be replaced 2500139299|2500139299|6103 SOARING PINE CT HOUSTON TX 77345|30.0531|-95.1461|Service Completed|2025-04-15 12:10:55.0000000|Apr 18 2025 1:59PM|Dead Animal Collection - 2500139299 - 6103 SOARING PINE CT|Dead Animal Collection|4 Calendar Days|Apr 19 2025 5:10PM|GNEHSA|E|338A|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 17:10:55.0000000|3187541.2500000000|13950572.0000000000|6103 SOARING PINE CT|HOUSTON|TX|77345|1175390010012|2025-04-15 17:10:55.0000000|KINGWOOD AREA||||NE|||NE|||NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||Opposum in road Injured but not dead|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500139298|20521353-2500139298|8102 HERSCHELWOOD ST HOUSTON TX 77033|29.6659|-95.3456|Service Completed|2025-04-15 12:10:22.0000000|Apr 16 2025 5:52PM|Water Leak - 20521353-2500139298 - 8102 HERSCHELWOOD ST|Water Leak|10 Calendar Days|Apr 25 2025 5:11PM|SE|D|534W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 17:11:25.0000000|3128849.2500000000|13807805.0000000000|8102 HERSCHELWOOD ST|HOUSTON|TX|77033|0820770000016|2025-04-15 17:10:22.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-06|FRIDAY-A|SE|S|4th Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:51:20 PM - Case # 20521353 -2500139298: All investig||water leak|4/16/2025 5:51:20 PM - Case # 20521353 -2500139298: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139297|12696747-2500139297|1475 W GRAY ST HOUSTON TX 77019|29.7529|-95.3997|Service Completed|2025-04-15 12:09:53.0000000|Apr 16 2025 6:33AM|Traffic Signal Maintenance - 12696747-2500139297 - 1475 W GRAY ST|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 5:14PM|NW|C|492R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 17:14:55.0000000|3110692.9800000000|13838866.6800000000|1475 W GRAY ST|HOUSTON|TX|77019|0442320000007|2025-04-15 17:09:53.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... signals||East bound signal refocus at Gray Metropolitan Multi-Service Center|Resolution :38. Task CompletedClose Comments :signals cycling normal 2500139296|12697012-2500139296|5801 LUMBERDALE RD HOUSTON TX 77092|29.8528|-95.4841|Service Completed|2025-04-15 12:09:42.0000000|Apr 18 2025 1:19PM|Street Hazard - 12697012-2500139296 - 5801 LUMBERDALE RD|Street Hazard|10 Calendar Days|Apr 26 2025 8:31PM|NW|A|451B|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-16 20:31:26.0000000|3082838.8500000000|13874374.8200000000|5801 LUMBERDALE RD|HOUSTON|TX|77092|1068930000003|2025-04-15 17:09:42.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 41. Referred to Parks ... ... Close Comments : ... Inves||There is a lot of trash in the median and on the side of the roadways along Tidwell between Bingle and Antione. Litter and trash is all over the place. Addionally there is a lot of trash and liter on Tidwell from 290 to Hollister Hollister to Bingle Bi|Resolution :41. Referred to ParksClose Comments :Investigation complete 2500139295|2500139295|6626 WESTVIEW DR HOUSTON 77055|29.7948|-95.4677|Routed|2025-04-15 12:09:11.0000000||SWM Escalation - 2500139295 - 6626 Westview Dr|SWM Escalation|3 Working Days|Apr 18 2025 5:17PM|NW|A|451Y|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 17:10:58.0000000|3088686.2500000000|13853465.0000000000|6626 WESTVIEW DR|HOUSTON||77055|0752190120033|2025-04-15 17:09:11.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|Amethyst James created SWM Escalation 4/15/2025 12:10:58 PM||extra bin retrieval|Solid Waste Management 2500139294|20521352-2500139294|585 MAXEY RD HOUSTON TX 77013|29.7842|-95.2187|Routed - Integrated|2025-04-15 12:08:58.0000000||Sewer Manhole - 20521352-2500139294 - 12399 WOOD BAYOU DR|Sewer Manhole|5 Calendar Days|Apr 20 2025 5:09PM|NE|I|496C|Public Works|Houston Water|Sewer Manhole|0|Active|2025-04-15 17:09:04.0000000|3167843.7500000000|13852188.0000000000|585 MAXEY RD|HOUSTON|TX|77013|0402450000001|2025-04-15 17:08:58.0000000|NORTHSHORE||||NE|||NE|||NE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:56:41||+++ ADDRESS WARNING +++Entered Address: 12399 WOOD BAYOU DRValidated Address: 585 MAXEY RD - Address Id: 1677438+++ ADDRESS WARNING +++MH is raised above ground about 6"|Public Works 2500139293|2500139293||29.7584|-95.3698|Routed|2025-04-15 12:08:58.0000000||MYR Correspondence - 2500139293|MYR Correspondence|7 Calendar Days|Apr 22 2025 5:09PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 17:09:22.0000000|0|0|||||none|2025-04-15 17:08:58.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 12:09||CC: MCA Houston regarding membership|Mayor Office 2500139292|2500139292|3016 TELEPHONE RD HOUSTON TX 77023|29.7143|-95.318|Service Completed|2025-04-15 12:08:51.0000000|Apr 17 2025 10:45AM|Nuisance on Commercial Property - 2500139292 - 2500 OAKCLIFF ST|Nuisance on Commercial Property|7 Calendar Days|Apr 22 2025 5:11PM|SE|I|534G|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-15 17:11:38.0000000|3137010.0000000000|13825655.0000000000|3016 TELEPHONE RD|HOUSTON|TX|77023|0600580000176|2025-04-15 17:08:51.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE|HPC DangerousComBldg|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|no violations found on the property..task closed||+++ ADDRESS WARNING +++Entered Address: 2500 OAKCLIFF STValidated Address: 3016 TELEPHONE RD - Address Id: 144113+++ ADDRESS WARNING +++in front of Taqueria El Rey Del Tacorriendo food truck - trash all over the place|no violations found on the property..task closed 2500139291|2500139291|15910 PLAGENS LN HOUSTON TX 77489|29.5952|-95.4841|Service Completed|2025-04-15 12:08:45.0000000|Apr 15 2025 1:19PM|Add a Can - 2500139291 - 15910 PLAGENS LN|Add a Can|14 Calendar Days|Apr 29 2025 5:10PM|SW|K|571W|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-15 17:10:12.0000000|3085646.5000000000|13780738.0000000000|15910 PLAGENS LN|HOUSTON|TX|77489|2150030092700907|2025-04-15 17:08:45.0000000|FORT BEND HOUSTON||SWFR104|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|3rd Friday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Replacement sticker // Mailed out - #28749 (April'202(zzz)||STICKER ONLY|Replacement sticker // Mailed out - #28749 (April'202(zzz) 2500139290|2500139290|6367 FRENCH CHATEAU DR HOUSTON 77088|29.8724|-95.488|Routed|2025-04-15 12:08:13.0000000||SWM Escalation - 2500139290 - 6367 FRENCH CHATEAU DR|SWM Escalation|3 Working Days|Apr 18 2025 5:16PM|NW|A|411S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 17:09:02.0000000|3081380.7500000000|13881474.0000000000|6367 FRENCH CHATEAU DR|HOUSTON||77088|1020910000268|2025-04-15 17:08:13.0000000|GREATER INWOOD|Near Northwest MD|NWTU123|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/15/2025 12:09:02 PM||481511202956Previous SR was closed stating completed on 04/04/25|Solid Waste Management 2500139289|2500139289|3214 JORNS ST HOUSTON 77045|29.6306|-95.4248|Routed|2025-04-15 12:08:03.0000000||SWM Escalation - 2500139289 - 3214 JORNS ST|SWM Escalation|3 Working Days|Apr 18 2025 5:15PM|SW|K|572K|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 17:08:49.0000000|3104113.2500000000|13794177.0000000000|3214 JORNS ST|HOUSTON||77045|1157780040013|2025-04-15 17:08:03.0000000|CENTRAL SOUTHWEST||SWFR119|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created SWM Escalation 4/15/2025 12:08:49 PM||3214 Jorns St Houston TX 77045broken from the bottom|Solid Waste Management 2500139288|2500139288|8210 ROSWELL ST HOUSTON TX 77022|29.8359|-95.3691|Citation issued|2025-04-15 12:08:01.0000000|Apr 16 2025 10:14AM|Dumpster Complaint - 2500139288 - 8210 ROSWELL ST|Dumpster Complaint|36 Calendar Days|May 21 2025 5:18PM|NE|H|453G|Solid Waste Management|General Support Services|Dumpster Complaint|1|Resolved|2025-04-15 17:18:20.0000000|3119485.7500000000|13869328.0000000000|8210 ROSWELL ST|HOUSTON|TX|77022|0710030070137|2025-04-15 17:08:01.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||8210 Roswell St Houston TX 77022roswell apts have a dumpster that is overflowing causing a health hazard|Solid Waste Management 2500139287|2500139287|409 TRAVIS ST HOUSTON TX 77002|29.7616|-95.3623|No Violation Found|2025-04-15 12:07:06.0000000|Apr 16 2025 4:16PM|Parking Violation - 2500139287 - 409 Travis St|Parking Violation|19 Calendar Days|May 4 2025 5:07PM|NW|H|493L|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 17:07:06.0000000|3122473.2500000000|13842395.0000000000|409 TRAVIS ST|HOUSTON|TX|77002|1355320010001|2025-04-15 17:07:06.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Parking Management||Car and truck parked on bus lane - please enforce the no stopping/no standing on bus lane enforce bus lane|Parking Management 2500139286|2500139286|2502 HADLEY ST HOUSTON TX 77003|29.7393|-95.3597|Routed|2025-04-15 12:06:49.0000000||Recycling Cart Replace - 2500139286 - 2502 HADLEY ST|Recycling Cart Replace|14 Calendar Days|Apr 29 2025 5:09PM|SE|D|493V|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-15 17:09:12.0000000|3123545.5000000000|13834327.0000000000|2502 HADLEY ST|HOUSTON|TX|77003|1353200010001|2025-04-15 17:06:49.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Recycling Cart Replace 4/15/2025 12:09:||1216 1680 1514 2502 hadley 77003|Solid Waste Management 2500139285|2500139285|2104 MARGARET ST HOUSTON 77093|29.8643|-95.3524|Service Completed|2025-04-15 12:05:47.0000000|Apr 16 2025 11:52AM|Liaison Comm - 2500139285 - 2104 MARGARET ST|Liaison Comm|5 Working Days|Apr 22 2025 5:13PM|NE|H|413Z|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 17:06:12.0000000|3124433.0000000000|13879835.0000000000|2104 MARGARET ST|HOUSTON||77093|0650270060002|2025-04-15 17:05:47.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||3433-9969-10582104 margaretContainer Replacement - 2500092868 - 2104 MARGARET STcitizen is still awaiting for trash bin since 3 weeks ago please assist. Resident states the second bin was missing caller is in need of 2 bins.|Container department has been notified 2500139284|2500139284|2619 ROSALIE ST HOUSTON TX 77004|29.7337|-95.362|Routed|2025-04-15 12:05:06.0000000||Recycling Participation NEW - 2500139284 - 2619 ROSALIE ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 5:06PM|SE|D|493Y|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 17:06:35.0000000|3122864.0000000000|13832274.0000000000|2619 ROSALIE ST|HOUSTON|TX|77004|1462910010001|2025-04-15 17:05:06.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Recycling Participation NEW 4/15/2025 12:||green bin needed|Solid Waste Management 2500139283|221201-2500139283|12322 PLUMPOINT DR HOUSTON TX 77099|29.6718|-95.5982|Routed - Integrated|2025-04-15 12:04:32.0000000||Tree Stump Grinding - 221201-2500139283 - 12322 PLUMPOINT DR|Tree Stump Grinding|116 Calendar Days|Aug 9 2025 5:07PM|SW|F|528V|Parks and Recreation|Forestry|Tree Stump Grinding|0|Active|2025-04-15 17:07:02.0000000|3048590.5000000000|13807527.0000000000|12322 PLUMPOINT DR|HOUSTON|TX|77099|1043820000012|2025-04-15 17:04:32.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW||FULL|116 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Tree Stump Grinding 4/15/2025 12:07:02||12322 PLUMPOINT DR/ tree was removed and HOA is not asking if the trunk is going to be removed ord grinded down|Parks and Recreation 2500139282|2500139282|10604 PARK LN HOUSTON TX 77093|29.8679|-95.3468|Routed|2025-04-15 12:03:57.0000000||Property Damage - 2500139282 - 10604 PARK LN|Property Damage|34 Calendar Days|May 19 2025 5:07PM|NE|B|414S|Solid Waste Management|General Support Services|Property Damage|0|Active|2025-04-15 17:07:13.0000000|3126185.2500000000|13881213.0000000000|10604 PARK LN|HOUSTON|TX|77093|0630540000112|2025-04-15 17:03:57.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|34 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Property Damage 4/15/2025 12:07:13 PM||NULL|Solid Waste Management 2500139281|2500139281|2619 ROSALIE ST HOUSTON TX 77004|29.7337|-95.362|Service Completed|2025-04-15 12:03:55.0000000|Apr 15 2025 1:22PM|New Resident Container - 2500139281 - 2619 ROSALIE ST|New Resident Container|12 Calendar Days|Apr 27 2025 5:04PM|SE|D|493Y|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-15 17:04:58.0000000|3122864.0000000000|13832274.0000000000|2619 ROSALIE ST|HOUSTON|TX|77004|1462910010001|2025-04-15 17:03:55.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: Serviced||black bin needed|Completed by Shawn Fields. Notes: Serviced 2500139280|2500139280|440 WHITE OAK DR HOUSTON 77336|30.061|-95.1292|Routed|2025-04-15 12:03:49.0000000||SWM Escalation - 2500139280 - 440 WHITE OAK DR|SWM Escalation|3 Working Days|Apr 18 2025 5:11PM|GNEHSA|E|298X|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 17:04:10.0000000|3192778.5000000000|13953617.0000000000|440 WHITE OAK DR|HOUSTON||77336|0974770000141|2025-04-15 17:03:49.0000000|LAKE HOUSTON||NETU107|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/15/2025 12:04:10 PM||NULL|Solid Waste Management 2500139279|2500139279|8430 SWIFTWATER LN HOUSTON TX 77075|29.6196|-95.2673|Service Completed|2025-04-15 12:02:30.0000000|Apr 15 2025 4:56PM|Dead Animal Collection - 2500139279 - 8430 SWIFTWATER LN|Dead Animal Collection|4 Calendar Days|Apr 19 2025 5:06PM|SE|I|575Q|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 17:06:12.0000000|3154234.2500000000|13791753.0000000000|8430 SWIFTWATER LN|HOUSTON|TX|77075|0772790260020|2025-04-15 17:02:30.0000000|GREATER HOBBY AREA||SEFR119|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: OPOSSUM COLLECTED||Previous case has wrong address dead animal in side box with black bagRef: Dead Animal Collection - 2500133512 - 8430 SWEETWATER LN|Completed by Samuel Gallegos. Notes: OPOSSUM COLLECTED 2500139278|307108-2500139278|12401 S COAST DR HOUSTON TX 77047|29.6277|-95.3643|Routed - Integrated|2025-04-15 12:02:17.0000000||Nuisance On Property - 307108-2500139278 - 12401 S COAST DR|Nuisance On Property|180 Working Days|Jan 5 2026 6:03PM|SE|D|573L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 17:03:55.0000000|3123344.7500000000|13793724.0000000000|12401 S COAST DR|HOUSTON|TX|77047|0984940000008|2025-04-15 17:02:17.0000000|SOUTH ACRES / CRESTMONT PARK|Five Corners HCID #10B|SEFR115|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created Nuisance On Property 4/15/2025 12:03:55||High weeds and debris next door to the address given|Neighborhoods 2500139277|2500139277|9213 LONG POINT RD HOUSTON TX 77080|29.7584|-95.3698|Routed|2025-04-15 12:02:08.0000000||Parking Violation - 2500139277 - CAMPBELL RD LONG POINT RD|Parking Violation|19 Calendar Days|May 4 2025 5:02PM|NW|A|450Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 17:02:31.0000000|3073220.0000000000|13854625.0000000000|9213 LONG POINT RD|HOUSTON|TX|77080|0430080000066|2025-04-15 17:02:08.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: CAMPBELL RD LONG POINT RDValidated Address: 9213 LONG POINT RD - Address Id: 2029294+++ ADDRESS WARNING +++During the investigation no cars were observed parking on the sidewalk. School was releasing at the time o|Parking Management 2500139276|2500139276|4908 BRINKMAN ST HOUSTON TX 77018|29.8367|-95.4161|Routed|2025-04-15 12:02:02.0000000||New Move In Service - 2500139276 - 4908 BRINKMAN ST|New Move In Service|11 Calendar Days|Apr 26 2025 5:07PM|NW|H|452G|Solid Waste Management|Collections|New Move In Service|0|Active|2025-04-15 17:07:03.0000000|3104565.6900000000|13869190.5200000000|4908 BRINKMAN ST|HOUSTON|TX|77018|0751810020006|2025-04-15 17:02:02.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE||3rd Thursday|NE|SWM Collections|FULL|11 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created New Move In Service 4/15/2025 12:07:03 PM||I need at trashcan at my new address: 4908 Brinkman St. Houston TX 77018|Solid Waste Management 2500139275|2500139275|5603 LIBBEY LN HOUSTON 77092|29.8312|-95.4743|Service Completed - Further Actions|2025-04-15 11:59:53.0000000|Apr 15 2025 2:47PM|Missed Yard Waste Pickup - 2500139275 - 5607 LIBBEY DR|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 5:01PM|NW|A|451K|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 17:01:24.0000000|3086180.2500000000|13866557.0000000000|5603 LIBBEY LN|HOUSTON||77092|0852160000013|2025-04-15 16:59:53.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||+++ ADDRESS WARNING +++Entered Address: 5607 LIBBEY DRValidated Address: 5603 LIBBEY LN - Address Id: 945616+++ ADDRESS WARNING +++6 weeks missed|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139274|2500139274|7402 CALHOUN RD HOUSTON TX 77033|29.6787|-95.3537|Routed|2025-04-15 11:59:27.0000000||Health Code - 2500139274 - 7402 CALHOUN RD|Health Code|55 Calendar Days|Jun 9 2025 5:01PM|SE|D|533V|Health|Environmental Health|Health Code|0|Active|2025-04-15 17:01:14.0000000|3126129.5000000000|13812365.0000000000|7402 CALHOUN RD|HOUSTON|TX|77033|0451470000022|2025-04-15 16:59:27.0000000|SUNNYSIDE|HCID #10-A|||SE|||SE|||SE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB From: Hodge Angelique - HHD Sent: Friday April 18 2025||caller states that she has mold and sewage was coming out of the tub|Health 2500139273|2500139273|10707 W BELLFORT AVE HOUSTON TX 77099|29.6542|-95.5681|Service Completed|2025-04-15 11:57:27.0000000|Apr 16 2025 2:27PM|Building Code Violation - 2500139273 - 10707 W BELLFORT AVE|Building Code Violation|7 Calendar Days|Apr 22 2025 4:58PM|SW|F|569C|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 16:58:36.0000000|3058354.5000000000|13801403.0000000000|10707 W BELLFORT AVE|HOUSTON|TX|77099|1469920010003|2025-04-15 16:57:27.0000000|ALIEF|International MD|||SW|||SW|||SW|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit Patio cover to support an outdoor customer||Raising the building in the rear higher without a permit|Inspector site visit Patio cover to support an outdoor customer seating area (chairs and tables). 126/109 hold placed for structural and investigation. 1st red tag notice posted follow-up scheduled. 2500139272|20521351-2500139272|9411 SHARPVIEW DR HOUSTON TX 77036|29.6995|-95.5494|Service Completed|2025-04-15 11:55:37.0000000|Apr 15 2025 2:40PM|Water Leak - 20521351-2500139272 - 9411 SHARPVIEW DR|Water Leak|10 Calendar Days|Apr 25 2025 4:56PM|SW|J|529M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:56:39.0000000|3063800.0000000000|13818053.0000000000|9411 SHARPVIEW DR|HOUSTON|TX|77036|0933990000007|2025-04-15 16:55:37.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:39:56 PM - Case # 20521351 -2500139272: Dear Custome||NULL|4/15/2025 2:39:56 PM - Case # 20521351 -2500139272: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139271|2500139271|7501 ANZAC ST HOUSTON TX 77020|29.7735|-95.2929|Routed|2025-04-15 11:55:25.0000000||Recycling Cart Repair - 2500139271 - 7501 ANZAC ST|Recycling Cart Repair|14 Calendar Days|Apr 29 2025 4:56PM|NE|H|495E|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-15 16:56:54.0000000|3144336.0000000000|13847417.0000000000|7501 ANZAC ST|HOUSTON|TX|77020|0181460000018|2025-04-15 16:55:25.0000000|DENVER HARBOR / PORT HOUSTON|East End MD|NEFR106|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Recycling Cart Repair 4/15/2025 11:56:54||green bin crack on lid|Solid Waste Management 2500139270|12696744-2500139270|9614 SPRINGMONT DR HOUSTON TX 77080|29.8293|-95.5301|Routed - Integrated|2025-04-15 11:55:00.0000000||Traffic Signs - 12696744-2500139270 - 9614 SPRINGMONT DR|Traffic Signs|14 Working Days|May 5 2025 5:01PM|NW|A|450K|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 17:01:44.0000000|3068522.5000000000|13865410.0000000000|9614 SPRINGMONT DR|HOUSTON|TX|77080|0985490000010|2025-04-15 16:55:00.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR121|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Friday|NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/15/2025 08:33:37||This is Marian Marshall who contacted you about a fire hydrant in front of 9614 Springmont Dr that was being ignored. At this time that address is being used as an AirBnB which our neiborhood is LEGALLY trying to band. It's against our Deed Restrictio|Public Works 2500139269|12696743-2500139269|585 MAXEY RD HOUSTON TX 77013|29.7842|-95.2187|Service Completed|2025-04-15 11:54:44.0000000|Apr 15 2025 12:11PM|Street Hazard - 12696743-2500139269 - 12399 WOOD BAYOU DR|Street Hazard|10 Calendar Days|Apr 25 2025 4:56PM|NE|I|496C|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 16:56:47.0000000|3167843.7500000000|13852188.0000000000|585 MAXEY RD|HOUSTON|TX|77013|0402450000001|2025-04-15 16:54:44.0000000|NORTHSHORE||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||+++ ADDRESS WARNING +++Entered Address: 12399 WOOD BAYOU DRValidated Address: 585 MAXEY RD - Address Id: 1677438+++ ADDRESS WARNING +++MH is raised above ground about 6"|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :Case 2500139294 has been referred to sewer manhole for further investigation. 2500139268|2500139268|7501 ANZAC ST HOUSTON TX 77020|29.7735|-95.2929|Routed|2025-04-15 11:54:07.0000000||Container Repair - 2500139268 - 7501 ANZAC ST|Container Repair|10 Calendar Days|Apr 25 2025 4:55PM|NE|H|495E|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 16:55:18.0000000|3144336.0000000000|13847417.0000000000|7501 ANZAC ST|HOUSTON|TX|77020|0181460000018|2025-04-15 16:54:07.0000000|DENVER HARBOR / PORT HOUSTON|East End MD|NEFR106|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Repair 4/15/2025 11:55:18 AM||black bin has missing lid|Solid Waste Management 2500139267|2500139267|2201 COLQUITT ST HOUSTON TX 77098|29.7348|-95.4131|Routed|2025-04-15 11:53:46.0000000||Parking Violation - 2500139267 - 2201 COLQUITT ST|Parking Violation|19 Calendar Days|May 4 2025 4:58PM|SW|C|492Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 16:58:49.0000000|3106658.8300000000|13832180.0500000000|2201 COLQUITT ST|HOUSTON|TX|77098|0690270020001|2025-04-15 16:53:46.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 11:58:49 AM||Please have Parking Enforcement drive down 2100 Colquitt St 77098 daily for at least 1 week continuously. Today I witnessed 2 cars blocking residental driveways while they ran into the LaLa Land Coffee shop. It's a great coffee shop but customers should|Parking Management 2500139266|2500139266|5222 PENFIELD LN HOUSTON TX 77021|29.7014|-95.3315|Service Completed|2025-04-15 11:53:19.0000000|Apr 16 2025 12:49PM|Missed Garbage Pickup - 2500139266 - 5222 PENFIELD LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:54PM|SE|D|534K|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 16:54:49.0000000|3132937.2500000000|13820833.0000000000|5222 PENFIELD LN|HOUSTON|TX|77021|0760960090007|2025-04-15 16:53:19.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||Driver knocked can down and kept going. Please return|Completed by John Richardson. Notes: 2500139264|2500139264|4835 JARMESE ST HOUSTON TX 77033|29.6768|-95.3521|Routed|2025-04-15 11:52:33.0000000||Health Code - 2500139264 - 4835 JARMESE ST|Health Code|55 Calendar Days|Jun 9 2025 4:57PM|SE|D|533V|Health|Environmental Health|Health Code|0|Active|2025-04-15 16:57:35.0000000|3126676.3300000000|13811689.5900000000|4835 JARMESE ST|HOUSTON|TX|77033|0332130000017|2025-04-15 16:52:33.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE||4th Thursday|SE|HLT HealthCode|FULL|55 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB From: Hodge Angelique - HHD Sent: Friday April 18 2025||Inadequately Maintained Interior (DESCRIBE)|Health 2500139263|2500139263|6208 TAGGART ST HOUSTON TX 77007|29.7711|-95.425|Service Completed|2025-04-15 11:51:05.0000000|Apr 15 2025 2:48PM|Missed Yard Waste Pickup - 2500139263 - 6206 TAGGART ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 4:56PM|NW|C|492F|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 16:56:06.0000000|3102538.5000000000|13845280.0000000000|6208 TAGGART ST|HOUSTON|TX|77007|1224060010001|2025-04-15 16:51:05.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||+++ ADDRESS WARNING +++Entered Address: 6206 TAGGART STValidated Address: 6208 TAGGART ST - Address Id: 3120543+++ ADDRESS WARNING +++6 bags the street was missed|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139262|20521345-2500139262|9121 CULLEN BLVD HOUSTON TX 77051|29.6591|-95.3555|Service Completed|2025-04-15 11:50:49.0000000|Apr 15 2025 5:54PM|Water Leak - 20521345-2500139262 - 9122 CULLEN BLVD|Water Leak|10 Calendar Days|Apr 25 2025 4:51PM|SE|D|573D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:51:31.0000000|3125886.5000000000|13805194.0000000000|9121 CULLEN BLVD|HOUSTON|TX|77051|0751990020006|2025-04-15 16:50:49.0000000|SUNNYSIDE|HCID #10-A|SEFR111|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:53:07 PM - Case # 20521345 -2500139262: All investig||+++ ADDRESS WARNING +++Entered Address: 9122 CULLEN BLVDValidated Address: 9121 CULLEN BLVD - Address Id: 1862341+++ ADDRESS WARNING +++|4/15/2025 5:53:07 PM - Case # 20521345 -2500139262: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139261|20521346-2500139261|6335 SOUTHWEST FWY HOUSTON TX 77074|29.7206|-95.4936|Service Completed|2025-04-15 11:50:48.0000000|Apr 16 2025 9:12AM|Water Leak - 20521346-2500139261 - 6335 SOUTHWEST FWY|Water Leak|10 Calendar Days|Apr 25 2025 4:51PM|SW|J|531A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:51:42.0000000|3081274.0000000000|13826233.0000000000|6335 SOUTHWEST FWY|HOUSTON|TX|77074|0901680010002|2025-04-15 16:50:48.0000000|GULFTON||||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:10:49 AM - Case # 20521346 -2500139261: An investiga||6335 southwest|4/16/2025 9:10:49 AM - Case # 20521346 -2500139261: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139260|2500139260|3623 FLORINDA ST HOUSTON TX 77021|29.6974|-95.3651|Service Completed|2025-04-15 11:50:45.0000000|Apr 16 2025 11:27AM|Missed Garbage Pickup - 2500139260 - 3623 FLORINDA ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:51PM|SE|D|533L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 16:51:36.0000000|3122317.5000000000|13819038.0000000000|3623 FLORINDA ST|HOUSTON|TX|77021|0770900060031|2025-04-15 16:50:45.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: can had already been serviced||R.R. 1:08 pm resident calling back requesting collection please.|Completed by Robert Lonzo. Notes: can had already been serviced 2500139259|2500139259|10202 JENSEN DR HOUSTON TX 77093|29.8599|-95.3354|Service Completed|2025-04-15 11:49:44.0000000|Apr 17 2025 8:49AM|Nuisance on Commercial Property - 2500139259 - 10202 JENSEN DR|Nuisance on Commercial Property|7 Calendar Days|Apr 22 2025 4:54PM|NE|H|414X|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-15 16:54:45.0000000|3129881.8200000000|13878411.0000000000|10202 JENSEN DR|HOUSTON|TX|77093|1379100010001|2025-04-15 16:49:44.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO104|MONDAY|NE|NEMO-B-03|MONDAY-B|NE||2nd Thursday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|site visited notice posted follow up scheduled.||mess|site visited notice posted follow up scheduled. 2500139258|2500139258|8209 WEST ST HOUSTON TX 77093|29.8343|-95.3458|Service Completed|2025-04-15 11:49:42.0000000|Apr 16 2025 2:54PM|Missed Garbage Pickup - 2500139258 - 8209 WEST ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:51PM|NE|H|454J|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 16:51:59.0000000|3126882.2500000000|13868998.0000000000|8209 WEST ST|HOUSTON|TX|77093|0601210080012|2025-04-15 16:49:42.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-04|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 52076||NULL|Serviced per 52076 2500139257|20521347-2500139257|2109 BRANARD ST HOUSTON TX 77098|29.7366|-95.4113|Service Completed|2025-04-15 11:49:30.0000000|Apr 16 2025 4:55PM|Water Service - 20521347-2500139257 - 2109 BRANARD ST|Water Service|2 Calendar Days|Apr 17 2025 4:50PM|SW|C|492U|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 16:50:29.0000000|3107209.2500000000|13832826.0000000000|2109 BRANARD ST|HOUSTON|TX|77098|0630750030003|2025-04-15 16:49:30.0000000|GREENWAY / UPPER KIRBY AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:54:02 PM - Case # 20521347 -2500139257: The Service||NULL|4/16/2025 4:54:02 PM - Case # 20521347 -2500139257: The Service Request has been cancelled. 2500139254|20521348-2500139254|5401 WERNER ST HOUSTON TX 77076|29.8457|-95.3948|Routed - Integrated|2025-04-15 11:48:34.0000000||Water Leak - 20521348-2500139254 - 5401 WERNER ST|Water Leak|10 Calendar Days|Apr 25 2025 4:50PM|NW|H|453A|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 16:50:05.0000000|3111234.0000000000|13872665.0000000000|5401 WERNER ST|HOUSTON|TX|77076|0612150010031|2025-04-15 16:48:34.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NWTU114|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 12:06:45||leak in front of the Redstone Apartments|Public Works 2500139253|20521341-2500139253|4230 ELLA BLVD HOUSTON TX 77018|29.8281|-95.4293|Service Completed|2025-04-15 11:48:06.0000000|Apr 15 2025 2:20PM|Water Leak - 20521341-2500139253 - 4230 ella boulevard|Water Leak|10 Calendar Days|Apr 25 2025 4:49PM|NW|C|452K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:49:16.0000000|3100486.5000000000|13865923.0000000000|4230 ELLA BLVD|HOUSTON|TX|77018|0730990120013|2025-04-15 16:48:06.0000000|CENTRAL NORTHWEST||NWTU110|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:20:09 PM - Case # 20521341 -2500139253: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 4230 ella boulevardValidated Address: 4230 ELLA BLVD - Address Id: 122133+++ ADDRESS WARNING +++coming from median|4/15/2025 2:20:09 PM - Case # 20521341 -2500139253: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139251|12696742-2500139251|4802 LARKIN ST HOUSTON TX 77007|29.7794|-95.41|Service Completed|2025-04-15 11:47:00.0000000|Apr 17 2025 11:45AM|Bridge and Barricade - 12696742-2500139251 - 4802 LARKIN ST|Bridge and Barricade|27 Calendar Days|May 12 2025 4:48PM|NW|C|492D|Public Works|Transportation Drainage Operations|Bridge and Barricade|1|Resolved|2025-04-15 16:48:22.0000000|3107146.8400000000|13848398.3600000000|4802 LARKIN ST|HOUSTON|TX|77007|0073210000001|2025-04-15 16:47:00.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|27 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 04. Debris has been removed ... ... Close Comments :||There is uncultivated brush located to the right of 0 Durham that is protruding onto the street and can cause an accident|Resolution :04. Debris has been removedClose Comments :Tree has been removed 2500139250|2500139250|125 N EASTWOOD ST HOUSTON TX 77011|29.7498|-95.3291|Routed|2025-04-15 11:46:10.0000000||Missed Garbage Pickup - 2500139250 - 125 N EASTWOOD ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:51PM|NE|H|494P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 16:51:12.0000000|3133125.4900000000|13838433.5700000000|125 N EASTWOOD ST|HOUSTON|TX|77011|0542870000002|2025-04-15 16:46:10.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-09|MONDAY-A|SE||1st Friday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/15/2025 11:51:12 AM||truck missed garbage on my side of street|Solid Waste Management 2500139249|20521349-2500139249|5610 VIOLET PATH LN HOUSTON TX 77085|29.637|-95.4677|Service Completed|2025-04-15 11:46:08.0000000|Apr 15 2025 3:44PM|Water Leak - 20521349-2500139249 - 5610 VIOLET PATH LN|Water Leak|10 Calendar Days|Apr 25 2025 4:50PM|SW|K|571G|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:50:28.0000000|3090402.7500000000|13796094.0000000000|5610 VIOLET PATH LN|HOUSTON|TX|77085|1250470030010|2025-04-15 16:46:08.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH122|THURSDAY|SW|SETH-A-04|THURSDAY-A|SE|S|3rd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:43:25 PM - Case # 20521349 -2500139249: An investiga||NULL|4/15/2025 3:43:25 PM - Case # 20521349 -2500139249: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139248|20521350-2500139248|7414 ALABONSON RD UNINCORPORATED TX 77088|29.8789|-95.485|Service Completed|2025-04-15 11:46:05.0000000|Apr 15 2025 2:22PM|Water Service - 20521350-2500139248 - 7514 ALABONSON RD|Water Service|2 Calendar Days|Apr 17 2025 4:52PM|NW||411P|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 16:52:43.0000000|3082357.0000000000|13883920.0000000000|7414 ALABONSON RD|UNINCORPORATED|TX|77088|0431760000072|2025-04-15 16:46:05.0000000||Near Northwest MD||||||||||||2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:21:16 PM - Case # 20521350 -2500139248: All investig||Sumner Manufacturing Co without water.|4/15/2025 2:21:16 PM - Case # 20521350 -2500139248: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139247|2500139247|3529 MAINER ST HOUSTON TX 77021|29.6857|-95.3734|Routed|2025-04-15 11:45:19.0000000||Trash Dumping or Illegal Dumpsite - 2500139247 - 3529 mainer street|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 4:45PM|SE|D|533P|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 16:45:31.0000000|3119818.2500000000|13814720.0000000000|3529 MAINER ST|HOUSTON|TX|77021|0741510020015|2025-04-15 16:45:19.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 3529 mainer streetValidated Address: 3529 MAINER ST - Address Id: 139975+++ ADDRESS WARNING +++Rubbish and tires on the right of way|Solid Waste Management 2500139246|20521338-2500139246|13355 MOBILE ST HOUSTON TX 77015|29.7784|-95.1883|Service Completed|2025-04-15 11:45:03.0000000|Apr 17 2025 8:58AM|Water Leak - 20521338-2500139246 - 13355 MOBILE ST|Water Leak|10 Calendar Days|Apr 25 2025 4:46PM|NE|E|497E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:46:05.0000000|3177435.7500000000|13850278.0000000000|13355 MOBILE ST|HOUSTON|TX|77015|0750860370169|2025-04-15 16:45:03.0000000|NORTHSHORE||NETH107|THURSDAY|NE|NETH-A-07|THURSDAY-A|NE|S|1st Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 8:58:18 AM - Case # 20521338 -2500139246: Dear Custome||13355 mobile/ water has been running in the ditch for about a month|4/17/2025 8:58:18 AM - Case # 20521338 -2500139246: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139245|20521342-2500139245|4518 GALESBURG ST HOUSTON TX 77051|29.6658|-95.3593|Service Completed|2025-04-15 11:45:00.0000000|Apr 16 2025 5:42PM|Restoration Due to Utility Work - 20521342-2500139245 - 4518 GALESBURG ST|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 4:49PM|SE|D|533Y|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-15 16:49:05.0000000|3124508.7500000000|13807634.0000000000|4518 GALESBURG ST|HOUSTON|TX|77051|0761490050004|2025-04-15 16:45:00.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:41:35 PM - Case # 20521342 -2500139245: Investigatio||Houston Public Workleft a piles of debris in ditch and rocks and mud on drivewayleft behind4518-4516 galesburg|4/16/2025 5:41:35 PM - Case # 20521342 -2500139245: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500139243|20521343-2500139243|4711 LA BRANCH ST HOUSTON TX 77004|29.7292|-95.3803|Routed - Integrated|2025-04-15 11:44:29.0000000||Restoration Due to Utility Work - 20521343-2500139243 - 4711 LA BRANCH ST|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 4:47PM|SW|D|493X|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-15 16:47:14.0000000|3117135.0000000000|13830457.0000000000|4711 LA BRANCH ST|HOUSTON|TX|77004|0250240420008|2025-04-15 16:44:29.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 07:32:40||city came by and replaced the grass in front yard --the grass was dead. please return and make contact|Public Works 2500139242|2500139242|1508 EBERHARD ST HOUSTON TX 77019|29.7537|-95.3949|Routed|2025-04-15 11:44:18.0000000||Missed Garbage Pickup - 2500139242 - 1508 EBERHARD ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:45PM|NW|C|493N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 16:45:09.0000000|3112221.5000000000|13839223.0000000000|1508 EBERHARD ST|HOUSTON|TX|77019|1359200010003|2025-04-15 16:44:18.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Missed Garbage Pickup 4/15/2025 11:45:0||NULL|Solid Waste Management 2500139241|2500139241|8306 ROSWELL ST HOUSTON TX 77022|29.8361|-95.3693|Routed|2025-04-15 11:44:05.0000000||Parking Violation - 2500139241 - 8300 ROSWELL ST|Parking Violation|19 Calendar Days|May 4 2025 4:46PM|NE|H|453G|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 16:46:27.0000000|3119481.5000000000|13869429.0000000000|8306 ROSWELL ST|HOUSTON|TX|77022|0710030070141|2025-04-15 16:44:05.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Parking Violation 4/15/2025 11:46:27 AM||+++ ADDRESS WARNING +++Entered Address: 8300 ROSWELL STValidated Address: 8306 ROSWELL ST - Address Id: 140897+++ ADDRESS WARNING +++on Roswell|Parking Management 2500139239|20521339-2500139239|5930 S GESSNER DR HOUSTON TX 77036|29.7152|-95.5395|Service Completed|2025-04-15 11:42:59.0000000|Apr 16 2025 3:08PM|Water Quality - 20521339-2500139239 - 5930 S GESSNER DR|Water Quality|4 Calendar Days|Apr 19 2025 4:44PM|SW|J|530A|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-15 16:44:10.0000000|3066766.5000000000|13823833.0000000000|5930 S GESSNER DR|HOUSTON|TX|77036|1052580000026|2025-04-15 16:42:59.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:07:11 PM - Case # 20521339 -2500139239: All investig||NULL|4/16/2025 3:07:11 PM - Case # 20521339 -2500139239: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139238|12696741-2500139238|1118 EL DORADO BLVD HOUSTON TX 77062|29.569|-95.1301|Routed - Integrated|2025-04-15 11:42:59.0000000||Traffic Signs - 12696741-2500139238 - 1118 EL DORADO BLVD|Traffic Signs|14 Working Days|May 5 2025 4:43PM|SE|E|618K|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 16:43:54.0000000|3198418.7500000000|13774787.0000000000|1118 EL DORADO BLVD|HOUSTON|TX|77062|0966070000781|2025-04-15 16:42:59.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-05|THURSDAY-B|SE|S|2nd Wednesday|SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:23:33||1018 el dorado hangiing 1118 el dorado the sinage of no parking|Public Works 2500139237|2500139237|10902 LEITRIM WAY HOUSTON TX 77047|29.6414|-95.3636|Service Completed|2025-04-15 11:42:51.0000000|Apr 16 2025 10:00AM|Heavy Trash Code Violation - 2500139237 - 10902 LEITRIM WAY|Heavy Trash Code Violation|25 Working Days|May 20 2025 4:52PM|SE|D|573G|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 16:45:21.0000000|3123410.5000000000|13798693.0000000000|10902 LEITRIM WAY|HOUSTON|TX|77047|0851110000005|2025-04-15 16:42:51.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Referral 2500140687||shopping cart full of bricks on front yard as well as trash bottles and wood|Referral 2500140687 2500139236|2500139236|4717 CAROLINE ST HOUSTON TX 77004|29.7301|-95.3819|Routed|2025-04-15 11:42:37.0000000||Container Replacement - 2500139236 - 4717 CAROLINE ST|Container Replacement|10 Calendar Days|Apr 25 2025 4:42PM|SW|D|493X|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 16:42:37.0000000|3116595.2500000000|13830762.0000000000|4717 CAROLINE ST|HOUSTON|TX|77004|1267250010003|2025-04-15 16:42:37.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Container Replacement 4/15/2025 11:42:38 AM||NULL|Solid Waste Management 2500139235|2500139235|BEVIS ST N LOOP FWY W HOUSTON TX 77008|29.8124|-95.4226|Service Completed|2025-04-15 11:42:32.0000000|Apr 15 2025 12:58PM|Bandit Sign - 2500139235 - BEVIS ST N LOOP FWY W|Bandit Sign|14 Working Days|May 5 2025 4:47PM|NW|C|452Q|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-15 16:47:33.0000000|3102807.3500000000|13860123.6800000000|BEVIS ST N LOOP FWY W|HOUSTON|TX|77008|none|2025-04-15 16:42:32.0000000|GREATER HEIGHTS||||NW|||NW|||NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|Inspector removed 1 signs||On pole or tree|Inspector removed 1 signs 2500139234|20521336-2500139234|3607 MERIBURR LN HOUSTON TX 77021|29.7037|-95.3625|Service Completed|2025-04-15 11:42:21.0000000|Apr 15 2025 3:18PM|Water Service - 20521336-2500139234 - 3607 MERIBURR LN|Water Service|2 Calendar Days|Apr 17 2025 4:42PM|SE|D|533G|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 16:42:55.0000000|3123049.5000000000|13821365.0000000000|3607 MERIBURR LN|HOUSTON|TX|77021|1275500020001|2025-04-15 16:42:21.0000000|MACGREGOR||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:17:58 PM - Case # 20521336 -2500139234: All investig||NULL|4/15/2025 3:17:58 PM - Case # 20521336 -2500139234: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139233|12696765-2500139233|409 N SAM HOUSTON PKWY E HOUSTON TX 77060|29.9392|-95.3945|Routed - Integrated|2025-04-15 11:41:16.0000000||Traffic Bridge/Freeway Lighting - 12696765-2500139233 - 451-459 N Sam Houston Pkwy E|Traffic Bridge/Freeway Lighting|1 Calendar Day|Apr 16 2025 6:39PM|NE|B|373S|Public Works|Transportation Drainage Operations|Traffic Bridge/Freeway Lighting|0|Active|2025-04-15 18:39:08.0000000|3110268.7500000000|13906649.0000000000|409 N SAM HOUSTON PKWY E|HOUSTON|TX|77060|0450030000013|2025-04-15 16:41:16.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Traffic Bridge/Freeway L||+++ ADDRESS Warning +++Entered Address: 451-459 N Sam Houston Pkwy EValidated Address: 409 N SAM HOUSTON PKWY - Address Id: 2047538+++ ADDRESS Warning +++There are numerous freeway lights that have been missing of out for many years on this stretch of Stat|311 HelpLine 2500139232|20521340-2500139232|7833 NARCISSUS ST HOUSTON TX 77012|29.7074|-95.281|Service Completed|2025-04-15 11:41:02.0000000|Apr 15 2025 2:44PM|Sewer Wastewater - 20521340-2500139232 - 7833 NARCISSUS ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 4:43PM|SE|I|535F|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 16:43:38.0000000|3148882.5000000000|13823508.0000000000|7833 NARCISSUS ST|HOUSTON|TX|77012|0531560000112|2025-04-15 16:41:02.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:43:21 PM - Case # 20521340 -2500139232: All investig||senior citizen is living in the home|4/15/2025 2:43:21 PM - Case # 20521340 -2500139232: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139231|20521337-2500139231|1420 WASHINGTON AVE HOUSTON TX 77002|29.7676|-95.3721|Service Completed|2025-04-15 11:40:23.0000000|Apr 15 2025 1:32PM|Sewer Wastewater - 20521337-2500139231 - 1420 WASHINGTON AVE|Sewer Wastewater|1 Calendar Day|Apr 16 2025 4:42PM|NW|H|493L|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 16:42:47.0000000|3119300.5000000000|13844485.0000000000|1420 WASHINGTON AVE|HOUSTON|TX|77002|0131520000014|2025-04-15 16:40:23.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:31:10 PM - Case # 20521337 -2500139231: All investig||please make contact before arrival open from 9am-5pm odor is strong in the lobby|4/15/2025 1:31:10 PM - Case # 20521337 -2500139231: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139230|12696740-2500139230|1018 EL DORADO BLVD HOUSTON TX 77062|29.5682|-95.1313|Routed - Integrated|2025-04-15 11:39:58.0000000||Traffic Signs - 12696740-2500139230 - 1018 EL DORADO BLVD|Traffic Signs|14 Working Days|May 5 2025 4:42PM|SE|E|618K|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 16:42:49.0000000|3198050.0000000000|13774464.0000000000|1018 EL DORADO BLVD|HOUSTON|TX|77062|0966070000788|2025-04-15 16:39:58.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-05|THURSDAY-B|SE|S|2nd Wednesday|SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:17:53||1018 el dorado hangiing 1118 el dorado the sinage of no parking|Public Works 2500139229|20521344-2500139229|6503 AIRLINE DR HOUSTON TX 77076|29.8588|-95.3851|Service Completed|2025-04-15 11:39:09.0000000|Apr 15 2025 2:00PM|Sewer Wastewater - 20521344-2500139229 - 6503 AIRLINE DR|Sewer Wastewater|1 Calendar Day|Apr 16 2025 4:40PM|NE|H|413X|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 16:40:27.0000000|3114138.5000000000|13877509.0000000000|6503 AIRLINE DR|HOUSTON|TX|77076|0261250000150|2025-04-15 16:39:09.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:59:29 PM - Case # 20521344 -2500139229: An investiga||make cc|4/15/2025 1:59:29 PM - Case # 20521344 -2500139229: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139228|2500139228|4335 TIFFANY DR HOUSTON TX 77045|29.6165|-95.4428|Routed|2025-04-15 11:38:18.0000000||Water Meter - 2500139228 - 4335 TIFFANY DR|Water Meter|14 Calendar Days|Apr 29 2025 4:40PM|SW|K|572N|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-15 16:40:08.0000000|3098538.5000000000|13788897.0000000000|4335 TIFFANY DR|HOUSTON|TX|77045|0852470000009|2025-04-15 16:38:18.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Water Meter 4/15/2025 11:40:08 AM||NULL|Public Works 2500139226|2500139226|3604 NOAH ST HOUSTON 77021|29.6853|-95.3712|Service Completed|2025-04-15 11:37:45.0000000|Apr 17 2025 2:00PM|Trash Dumping or Illegal Dumpsite - 2500139226 - 3604 Noah St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 4:38PM|SE|D|533Q|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-15 16:38:25.0000000|3120508.0000000000|13814604.0000000000|3604 NOAH ST|HOUSTON||77021|0741510370001|2025-04-15 16:37:45.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Joseph Crump. Notes: Illegal dumping was cleared at||3454 Noah|Completed by Joseph Crump. Notes: Illegal dumping was cleared at address. 2500139225|20521334-2500139225|5404 BEVERLY HILL ST HOUSTON TX 77056|29.7304|-95.4714|Routed - Integrated|2025-04-15 11:37:16.0000000||Water Main Valve - 20521334-2500139225 - 5404 BEVERLY HILL ST|Water Main Valve|5 Calendar Days|Apr 20 2025 4:38PM|SW|J|491Y|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-15 16:38:26.0000000|3088206.0000000000|13829997.0000000000|5404 BEVERLY HILL ST|HOUSTON|TX|77056|0936330000001|2025-04-15 16:37:16.0000000|GREATER UPTOWN||||SW|||SW|||SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:02:43||main shut off valve is missing|Public Works 2500139224|2500139224|7919 WOODWAY DR HOUSTON TX 77063|29.7459|-95.5059|Service Completed|2025-04-15 11:37:03.0000000|Apr 15 2025 2:44PM|Missed Garbage Pickup - 2500139224 - 7919 WOODWAY DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:38PM|NW|G|490R|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 16:38:10.0000000|3077096.7500000000|13835296.0000000000|7919 WOODWAY DR|HOUSTON|TX|77063|1061550000001|2025-04-15 16:37:03.0000000|MID WEST||||NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|area has been serviced will service on next service day||Trash missed for caller and neighbors|area has been serviced will service on next service day 2500139223|2500139223|10191 SAPLING WAY HOUSTON TX 77031|29.6702|-95.5324|Service Completed|2025-04-15 11:37:00.0000000|Apr 17 2025 3:38PM|Dumpster Complaint - 2500139223 - 10200 SAPLING WAY|Dumpster Complaint|36 Calendar Days|May 21 2025 4:41PM|SW|J|530T|Solid Waste Management|General Support Services|Dumpster Complaint|1|Resolved|2025-04-15 16:41:15.0000000|3069593.0000000000|13807605.0000000000|10191 SAPLING WAY|HOUSTON|TX|77031|1051770000004|2025-04-15 16:37:00.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|SWM Complaints|FULL|36 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Overflow violation corrected||+++ ADDRESS WARNING +++Entered Address: 10200 SAPLING WAYValidated Address: 10191 SAPLING WAY - Address Id: 2095842+++ ADDRESS WARNING +++Caller resides in the apartment complex next door to the one she is reporting. She states that there is a shared fence|Overflow violation corrected 2500139222|2500139222|904 ALLSTON ST HOUSTON 77008|29.7873|-95.3998|Service Completed|2025-04-15 11:36:49.0000000|Apr 16 2025 11:47AM|Liaison Comm - 2500139222 - 904 ALLSTON ST|Liaison Comm|5 Working Days|Apr 22 2025 4:44PM|NW|C|492D|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 16:37:29.0000000|3110294.5000000000|13851378.0000000000|904 ALLSTON ST|HOUSTON||77008|0202280000014|2025-04-15 16:36:49.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||904 ALLSTON ST UNIT A / CASE IS OVERDUE for sr#2500128864 recycling cart|Container department has been notified 2500139221|2500139221|4117 WALDO ST HOUSTON TX 77063|29.7209|-95.5275|Routed|2025-04-15 11:36:49.0000000||Parking Violation - 2500139221 - 9400 WESTPARK DR|Parking Violation|19 Calendar Days|May 4 2025 4:36PM|SW|F|530B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 16:36:49.0000000|3070554.7500000000|13826128.0000000000|4117 WALDO ST|HOUSTON|TX|77063|none|2025-04-15 16:36:49.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Parking Violation 4/15/2025 11:36:49 AM||+++ ADDRESS WARNING +++Entered Address: 9400 WESTPARK DRValidated Address: 4117 WALDO ST - Address Id: 2078394+++ ADDRESS WARNING +++18 wheerler is parked|Parking Management 2500139220|20521335-2500139220|9318 STONECREEK LN HOUSTON TX 77036|29.684|-95.554|Service Completed|2025-04-15 11:36:41.0000000|Apr 16 2025 10:26AM|Water Service - 20521335-2500139220 - 9318 STONECREEK LN|Water Service|2 Calendar Days|Apr 17 2025 4:37PM|SW|J|529R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 16:37:33.0000000|3062511.2500000000|13812347.0000000000|9318 STONECREEK LN|HOUSTON|TX|77036|1128910000012|2025-04-15 16:36:41.0000000|WESTWOOD|Sharpstown MD|SWTU110|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:25:05 AM - Case # 20521335 -2500139220: Dear Custom||NULL|4/16/2025 10:25:05 AM - Case # 20521335 -2500139220: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500139219|2500139219|1605 VERMONT ST HOUSTON TX 77006|29.7494|-95.4|Routed|2025-04-15 11:36:36.0000000||Parking Violation - 2500139219 - 1605 VERMONT ST|Parking Violation|19 Calendar Days|May 4 2025 4:41PM|NW|C|492R|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 16:41:40.0000000|3110642.3000000000|13837595.4300000000|1605 VERMONT ST|HOUSTON|TX|77006|0520770020002|2025-04-15 16:36:36.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-05|MONDAY-A|NE||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 11:41:40 AM||White Van parked on Vermont Street that never moves.|Parking Management 2500139218|2500139218|700 DELANO ST HOUSTON TX 77003|29.7499|-95.3478|No Violation Found|2025-04-15 11:36:25.0000000|Apr 16 2025 5:03PM|Parking Violation - 2500139218 - 700 DELANO ST|Parking Violation|19 Calendar Days|May 4 2025 4:41PM|NW|I|493R|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 16:41:27.0000000|3127131.7400000000|13838279.4700000000|700 DELANO ST|HOUSTON|TX|77003|1410860010001|2025-04-15 16:36:25.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE||1st Friday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Parking Management||ABANDONED VEHICLES|Parking Management 2500139217|307107-2500139217|5700 W LITTLE YORK RD HOUSTON TX 77088|29.864|-95.4749|Routed - Integrated|2025-04-15 11:35:43.0000000||Nuisance On Property - 307107-2500139217 - 5700 W LITTLE YORK RD|Nuisance On Property|180 Working Days|Jan 5 2026 5:40PM|NW|A|411X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 16:40:45.0000000|3085622.3800000000|13878550.8300000000|5700 W LITTLE YORK RD|HOUSTON|TX|77088|0431880000031|2025-04-15 16:35:43.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Large load of tires dumped on side of business by bayou.|Neighborhoods 2500139215|2500139215|5902 VAN FLEET ST HOUSTON 77033|29.6739|-95.3323|Service Completed - Further Actions|2025-04-15 11:34:43.0000000|Apr 17 2025 8:52AM|HPW Escalation - 2500139215 - 5900 VAN FLEET ST|HPW Escalation|3 Working Days|Apr 18 2025 4:45PM|SE|D|534T|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-15 16:38:57.0000000|3133017.2500000000|13810762.0000000000|5902 VAN FLEET ST|HOUSTON||77033|0790300190001|2025-04-15 16:34:43.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|04.17.2025 Support Services Update: The concern has been forward||+++ ADDRESS WARNING +++Entered Address: 5900 VAN FLEET STValidated Address: 5902 VAN FLEET ST - Address Id: 1170202+++ ADDRESS WARNING +++entire street needs to be repaved|04.17.2025 Support Services Update: The concern has been forwarded to the appropriate officials in the Street Maintenance Section. Currently the concern is awaiting updates once updates are received the citizen will be contacted and the case will be upd 2500139214|2500139214|12218 SPRING GROVE DR HOUSTON TX 77099|29.6728|-95.5957|Routed|2025-04-15 11:34:40.0000000||Missed Garbage Pickup - 2500139214 - 12218 SPRING GROVE DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:35PM|SW|F|529S|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 16:35:26.0000000|3049395.2500000000|13807884.0000000000|12218 SPRING GROVE DR|HOUSTON|TX|77099|1043700000015|2025-04-15 16:34:40.0000000|ALIEF||SWMO103|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created Missed Garbage Pickup 4/15/2025 11:35:2||NULL|Solid Waste Management 2500139213|2500139213|1607 VERMONT ST HOUSTON TX 77006|29.7493|-95.4001|Routed|2025-04-15 11:34:08.0000000||Parking Violation - 2500139213 - 1607 VERMONT ST|Parking Violation|19 Calendar Days|May 4 2025 4:39PM|NW|C|492R|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 16:39:12.0000000|3110629.9500000000|13837583.3500000000|1607 VERMONT ST|HOUSTON|TX|77006|0520770020002|2025-04-15 16:34:08.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-05|MONDAY-A|NE||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 11:39:12 AM||Black Volvo parked on Vermont Street that never moves.|Parking Management 2500139212|221200-2500139212|2510 SAN FELIPE ST HOUSTON TX 77019|29.7486|-95.4183|Routed - Integrated|2025-04-15 11:34:02.0000000||Tree Trim - 221200-2500139212 - 2510 san felipe street|Tree Trim|75 Calendar Days|Jun 29 2025 4:34PM|NW|G|492Q|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 16:34:32.0000000|3104844.2500000000|13837144.0000000000|2510 SAN FELIPE ST|HOUSTON|TX|77019|0601540410001|2025-04-15 16:34:02.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NE|||NE||FULL|75 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 2510 san felipe streetValidated Address: 2510 SAN FELIPE ST - Address Id: 115320+++ ADDRESS WARNING +++A referral will be sent to Forestry Department to trim/ cut tree branches on the north side of 2700 San Felipe St|Parks and Recreation 2500139211|2500139211|1324 DENNIS ST HOUSTON TX 77004|29.7424|-95.3717|Routed|2025-04-15 11:33:27.0000000||Trash Dumping or Illegal Dumpsite - 2500139211 - 1324 dennis street|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 4:34PM|SW|D|493U|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 16:34:43.0000000|3119712.5000000000|13835334.0000000000|1324 DENNIS ST|HOUSTON|TX|77004|1195820010001|2025-04-15 16:33:27.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Not Applicable|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Trash Dumping or Illegal Dumpsite 4||+++ ADDRESS WARNING +++Entered Address: 1324 dennis streetValidated Address: 1324 DENNIS ST - Address Id: 5726+++ ADDRESS WARNING +++Sofa on the street photo attach.|Solid Waste Management 2500139210|2500139210|4001 ALBA RD HOUSTON 77018|29.8228|-95.4211|Routed|2025-04-15 11:33:16.0000000||SWM Escalation - 2500139210 - 919 FISHER ST|SWM Escalation|3 Working Days|Apr 18 2025 4:41PM|NW|C|452L|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 16:34:04.0000000|3103136.7500000000|13864157.0000000000|4001 ALBA RD|HOUSTON||77018|1251370020011|2025-04-15 16:33:16.0000000|CENTRAL NORTHWEST||NWTU110|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created SWM Escalation 4/15/2025 11:34:04 AM||+++ ADDRESS WARNING +++Entered Address: 919 FISHER STValidated Address: 4001 ALBA RD - Address Id: 121883+++ ADDRESS WARNING +++|Solid Waste Management 2500139209|20521331-2500139209|6514 JACKWOOD ST HOUSTON TX 77074|29.6847|-95.5062|Service Completed|2025-04-15 11:32:34.0000000|Apr 16 2025 11:48AM|Water Service - 20521331-2500139209 - 6514 JACKWOOD ST|Water Service|2 Calendar Days|Apr 17 2025 4:33PM|SW|J|530R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 16:33:13.0000000|3077649.0000000000|13813072.0000000000|6514 JACKWOOD ST|HOUSTON|TX|77074|0823140000012|2025-04-15 16:32:34.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:47:01 AM - Case # 20521331 -2500139209: All investi||NULL|4/16/2025 11:47:01 AM - Case # 20521331 -2500139209: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139207|2500139207|14506 CASTLEREAGH DR HOUSTON TX 77045|29.6157|-95.4452|Service Completed|2025-04-15 11:32:18.0000000|Apr 16 2025 11:41AM|Dead Animal Collection - 2500139207 - 14506 CASTLEREAGH DR|Dead Animal Collection|4 Calendar Days|Apr 19 2025 4:35PM|SW|K|572N|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 16:35:22.0000000|3097785.7500000000|13788577.0000000000|14506 CASTLEREAGH DR|HOUSTON|TX|77045|0852450000012|2025-04-15 16:32:18.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Animal collected||dead animal does not know what kind of animal it is the vulture are eating it|Animal collected 2500139206|20521332-2500139206|8425 MARKET ST HOUSTON TX 77029|29.7722|-95.2775|Service Completed|2025-04-15 11:32:08.0000000|Apr 15 2025 1:20PM|Water Service - 20521332-2500139206 - 8425 MARKET ST|Water Service|2 Calendar Days|Apr 17 2025 4:33PM|NE|B|495F|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 16:33:56.0000000|3149228.0000000000|13847110.0000000000|8425 MARKET ST|HOUSTON|TX|77029|0151290000022|2025-04-15 16:32:08.0000000|PLEASANTVILLE AREA||||NE|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:20:28 PM - Case # 20521332 -2500139206: All investig||NULL|4/15/2025 1:20:28 PM - Case # 20521332 -2500139206: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139205|2500139205|3222 RETTA ST HOUSTON TX 77026|29.787|-95.3364|Routed|2025-04-15 11:31:57.0000000||Trash Dumping or Illegal Dumpsite - 2500139205 - 3222 RETTA ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 4:37PM|NE|B|494A|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 16:37:00.0000000|3130379.3200000000|13851888.7200000000|3222 RETTA ST|HOUSTON|TX|77026|0142280000007|2025-04-15 16:31:57.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW||1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/15/2025||Left of 3222 retta couch etc|Solid Waste Management 2500139204|2500139204|2120 FRANCIS ST HOUSTON TX 77004|29.7343|-95.3682|Service Completed|2025-04-15 11:31:48.0000000|Apr 16 2025 6:49AM|Missed Recycling Pickup - 2500139204 - 2120 FRANCIS ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 4:32PM|SE|D|493Y|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 16:32:53.0000000|3120906.2500000000|13832414.0000000000|2120 FRANCIS ST|HOUSTON|TX|77004|1410100010001|2025-04-15 16:31:48.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Crews working on recycling Tuesday-A routes on 4/16/25||swm did not pickup the green can two weeks ago please pickup can is over full|Crews working on recycling Tuesday-A routes on 4/16/25 2500139203|2500139203|12334 SHANNON HILLS DR HOUSTON TX 77099|29.6821|-95.5982|Routed|2025-04-15 11:31:36.0000000||Missed Garbage Pickup - 2500139203 - 12334 SHANNON HILLS DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:32PM|SW|F|528R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 16:32:41.0000000|3048491.7500000000|13811250.0000000000|12334 SHANNON HILLS DR|HOUSTON|TX|77099|1047210000027|2025-04-15 16:31:36.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/15/2025 11:32:41||Caller states that they did not pick up her trash|Solid Waste Management 2500139202|307106-2500139202|802 MOSHER LN HOUSTON TX 77088|29.8965|-95.4149|Routed - Integrated|2025-04-15 11:31:34.0000000||Nuisance On Property - 307106-2500139202 - 802 MOSHER LN|Nuisance On Property|180 Working Days|Jan 5 2026 5:36PM|NW|B|412L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 16:36:38.0000000|3104279.1800000000|13890940.3100000000|802 MOSHER LN|HOUSTON|TX|77088|0921930000220|2025-04-15 16:31:34.0000000|HIDDEN VALLEY||NWTU124|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW||3rd Friday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Broken fence. Fence has fallen needs repairs. And is hazardous to community|Neighborhoods 2500139200|20521333-2500139200|9011 BRIAR FOREST DR HOUSTON TX 77024|29.7486|-95.5298|Service Completed|2025-04-15 11:30:29.0000000|Apr 15 2025 3:38PM|Water Leak - 20521333-2500139200 - 9011 BRIAR FOREST DR|Water Leak|10 Calendar Days|Apr 25 2025 4:31PM|NW|G|490P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:31:50.0000000|3069502.2500000000|13836051.0000000000|9011 BRIAR FOREST DR|HOUSTON|TX|77024|1140910110010|2025-04-15 16:30:29.0000000|MEMORIAL||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:37:54 PM - Case # 20521333 -2500139200: An investiga||front yard water leak|4/15/2025 3:37:54 PM - Case # 20521333 -2500139200: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139199|2500139199|3600 S LOOP FWY HOUSTON TX 77021|29.6816|-95.3708|Routed|2025-04-15 11:29:59.0000000||Trash Dumping or Illegal Dumpsite - 2500139199 - 3600 south loop east|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 4:30PM|SE|D|533U|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 16:30:07.0000000|3120659.2500000000|13813246.0000000000|3600 S LOOP FWY|HOUSTON|TX|77021|0421310030020|2025-04-15 16:29:59.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 3600 south loop eastValidated Address: 3600 S LOOP FWY - Address Id: 126349+++ ADDRESS WARNING +++Rubbish and tires on the right of way.|Solid Waste Management 2500139198|2500139198|2120 FRANCIS ST HOUSTON TX 77004|29.7343|-95.3682|Service Completed|2025-04-15 11:29:55.0000000|Apr 16 2025 10:29AM|Missed Garbage Pickup - 2500139198 - 2120 FRANCIS ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:31PM|SE|D|493Y|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 16:31:36.0000000|3120906.2500000000|13832414.0000000000|2120 FRANCIS ST|HOUSTON|TX|77004|1410100010001|2025-04-15 16:29:55.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes: can had already been serviced||swm missed her trash on last week Tuesday trash is overfull|Completed by Robert Lonzo. Notes: can had already been serviced 2500139197|2500139197|21406 WOLF PUP DR HOUSTON 77532|29.9862|-95.1209|Service Completed|2025-04-15 11:29:21.0000000|Apr 16 2025 11:43AM|Liaison Comm - 2500139197 - 21419 WOLF PUP LN|Liaison Comm|5 Working Days|Apr 22 2025 4:38PM|GNEHSA|E|378C|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 16:31:06.0000000|3196415.0000000000|13926584.0000000000|21406 WOLF PUP DR|HOUSTON||77532|0992340000316|2025-04-15 16:29:21.0000000|LAKE HOUSTON||NETU120|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||+++ ADDRESS WARNING +++Entered Address: 21419 WOLF PUP LNValidated Address: 21406 WOLF PUP DR - Address Id: 1026356+++ ADDRESS WARNING +++black container wheels broken 21419 Wolf pup water account-43284105408|Container department has been notified 2500139196|20521328-2500139196|10122 REEDWOOD LN HOUSTON TX 77036|29.6835|-95.5542|Service Completed|2025-04-15 11:29:20.0000000|Apr 16 2025 10:24AM|Water Service - 20521328-2500139196 - 10122 REEDWOOD LN|Water Service|2 Calendar Days|Apr 17 2025 4:29PM|SW|J|529R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 16:29:57.0000000|3062447.2500000000|13812185.0000000000|10122 REEDWOOD LN|HOUSTON|TX|77036|1128910000007|2025-04-15 16:29:20.0000000|WESTWOOD|Sharpstown MD|SWTU110|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:23:10 AM - Case # 20521328 -2500139196: Dear Custom||NULL|4/16/2025 10:23:10 AM - Case # 20521328 -2500139196: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500139195|2500139195|518 N EASTWOOD ST HOUSTON TX 77011|29.7528|-95.3263|Service Completed|2025-04-15 11:29:05.0000000|Apr 15 2025 3:08PM|Missed Recycling Pickup - 2500139195 - 518 N EASTWOOD ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 4:29PM|NE|H|494P|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 16:29:34.0000000|3134001.0000000000|13839561.0000000000|518 N EASTWOOD ST|HOUSTON|TX|77011|0542790000006|2025-04-15 16:29:05.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||NULL|Completed by Shawn Fields. Notes: serviced 2500139192|20521329-2500139192|10414 ROCKAWAY DR HOUSTON TX 77016|29.8632|-95.3013|Service Completed|2025-04-15 11:27:07.0000000|Apr 15 2025 2:50PM|Restoration Due to Utility Work - 20521329-2500139192 - 10414 ROCKAWAY DR|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 4:30PM|NE|B|414Z|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-15 16:30:06.0000000|3140655.7500000000|13879927.0000000000|10414 ROCKAWAY DR|HOUSTON|TX|77016|0851750000824|2025-04-15 16:27:07.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:50:06 PM - Case # 20521329 -2500139192: All investig||caller states heavy trash truck dug to deep and removed her grass//asking to have grass replaced|4/15/2025 2:50:06 PM - Case # 20521329 -2500139192: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139191|20521327-2500139191|5207 PENFIELD LN HOUSTON TX 77021|29.702|-95.3319|Service Completed|2025-04-15 11:26:06.0000000|Apr 16 2025 8:46AM|Water Leak - 20521327-2500139191 - 5207 PENFIELD LN|Water Leak|10 Calendar Days|Apr 25 2025 4:27PM|SE|D|534K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:27:04.0000000|3132788.2500000000|13821063.0000000000|5207 PENFIELD LN|HOUSTON|TX|77021|0760960060025|2025-04-15 16:26:06.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 8:45:57 AM - Case # 20521327 -2500139191: Dear Custome||NULL|4/16/2025 8:45:57 AM - Case # 20521327 -2500139191: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139190|2500139190|6000 BISSONNET ST HOUSTON TX 77081|29.6982|-95.4869|Routed|2025-04-15 11:23:57.0000000||Health Code - 2500139190 - 6000 BISSONNET ST|Health Code|55 Calendar Days|Jun 9 2025 4:27PM|SW|J|531J|Health|Environmental Health|Health Code|0|Active|2025-04-15 16:27:28.0000000|3083660.7500000000|13818149.0000000000|6000 BISSONNET ST|HOUSTON|TX|77081|0370620040109|2025-04-15 16:23:57.0000000|GULFTON||||SW|||SE|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||6000 BISSONNET ST she has a special needs child that can't be without water. water has been turned off on 2 occasions without a notices.|Health 2500139189|2500139189|7122 TREEWATER DR HOUSTON TX 77072|29.6985|-95.6019|Routed|2025-04-15 11:23:53.0000000||City Engineer - 2500139189 - 7122 TREEWATER DR|City Engineer|5 Calendar Days|Apr 20 2025 4:25PM|SW|F|528M|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-15 16:25:21.0000000|3047157.5000000000|13817187.0000000000|7122 TREEWATER DR|HOUSTON|TX|77072|1117530000023|2025-04-15 16:23:53.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|HPC CityEngineer|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Assigned to Inspector Osita on 4/15/2025||Caller is stating that they did the sidewalk before and now they are rebuilding the sidewalk again|Public Works 2500139188|2500139188|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed - Further Actions|2025-04-15 11:23:41.0000000|Apr 15 2025 11:24AM|MYR LGL - 2500139188 - 901 bagby street|MYR LGL|14 Calendar Days|Apr 29 2025 4:23PM|NW|I|493L|Mayor Office|Mayor Mail|MYR LGL|1|Resolved|2025-04-15 16:23:58.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-15 16:23:41.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|LGL Mayor Mail|FULL|14 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Forwarded to Angela Ricks||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++Order granting City of Houston's Motion for Court Approved Installment Payments|Forwarded to Angela Ricks 2500139187|307105-2500139187|918 TWINBROOKE DR HOUSTON TX 77088|29.8946|-95.4171|Routed - Integrated|2025-04-15 11:23:03.0000000||Nuisance On Property - 307105-2500139187 - 918 TWINBROOKE DR|Nuisance On Property|180 Working Days|Jan 5 2026 5:28PM|NW|B|412L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 16:28:07.0000000|3103619.4500000000|13890208.4100000000|918 TWINBROOKE DR|HOUSTON|TX|77088|0921960000146|2025-04-15 16:23:03.0000000|HIDDEN VALLEY||NWTU124|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW||3rd Friday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Overgrown yard|Neighborhoods 2500139186|20521326-2500139186|6901 MARTIN LUTHER KING BLVD HOUSTON TX 77033|29.6783|-95.3362|Service Completed|2025-04-15 11:21:12.0000000|Apr 15 2025 1:30PM|Sewer Wastewater - 20521326-2500139186 - 6901 MARTIN LUTHER KING BLVD|Sewer Wastewater|1 Calendar Day|Apr 16 2025 4:21PM|SE|D|534S|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 16:21:12.0000000|3131694.2500000000|13812376.0000000000|6901 MARTIN LUTHER KING BLVD|HOUSTON|TX|77033|0761540420019|2025-04-15 16:21:12.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:28:53 PM - Case # 20521326 -2500139186: Investigatio||Payless grocery store the corner store|4/15/2025 1:28:53 PM - Case # 20521326 -2500139186: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500139185|2500139185|306 PARTRIDGE LN HOUSTON TX 77060|29.9275|-95.3973|Service Completed|2025-04-15 11:20:55.0000000|Apr 16 2025 2:52PM|Missed Garbage Pickup - 2500139185 - 306 PARTRIDGE LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:23PM|NE|H|373W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 16:23:23.0000000|3109517.5000000000|13902350.0000000000|306 PARTRIDGE LN|HOUSTON|TX|77060|1014700000003|2025-04-15 16:20:55.0000000|GREATER GREENSPOINT||NEMO120|MONDAY|NE|NWMO-B-10|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 52076||there were 2 cans out for service but only 1 can was collected NOT in the Add A Can|Serviced per 52076 2500139184|2500139184|2616 WHEELER ST HOUSTON TX 77004|29.7253|-95.3688|Routed|2025-04-15 11:20:22.0000000||Recycling Participation NEW - 2500139184 - 2616 WHEELER ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 4:21PM|SE|D|493Y|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 16:21:01.0000000|3120806.7500000000|13829165.0000000000|2616 WHEELER ST|HOUSTON|TX|77004|0611580000004|2025-04-15 16:20:22.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Recycling Participation NEW 4/15/2025 1||131305401229|Solid Waste Management 2500139183|2500139183|3906 BURCH ST HOUSTON TX 77003|29.755|-95.3299|Service Completed|2025-04-15 11:20:04.0000000|Apr 18 2025 9:30AM|Container Replacement - 2500139183 - 3906 BURCH ST|Container Replacement|10 Calendar Days|Apr 25 2025 4:23PM|NE|H|494P|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 16:23:14.0000000|3132820.0000000000|13840347.0000000000|3906 BURCH ST|HOUSTON|TX|77003|0371960000034|2025-04-15 16:20:04.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||container went missing on monday service day|Completed by Vincent Allen. Notes: 2500139182|2500139182|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-15 11:19:47.0000000|Apr 16 2025 12:05PM|MAO General - 2500139182 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 5 2025 4:19PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-15 16:19:47.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-15 16:19:47.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||CL informed constituent her job duties as a CL.|Neighborhoods 2500139181|20521383-2500139181|5311 CRAWFORD ST HOUSTON TX 77004|29.7242|-95.3832|Service Completed|2025-04-15 11:19:46.0000000|Apr 16 2025 1:16PM|Water Leak - 20521383-2500139181 - 1603 prospect street|Water Leak|10 Calendar Days|Apr 25 2025 6:21PM|SW|D|533B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 18:21:17.0000000|3116312.7500000000|13828603.0000000000|5311 CRAWFORD ST|HOUSTON|TX|77004|1289940010020|2025-04-15 16:19:46.0000000|MUSEUM PARK|Greater Southeast MD|||SW|||SE|||SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 1:16:20 PM - Case # 20521383 -2500139181: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 1603 prospect streetValidated Address: 5311 CRAWFORD ST - Address Id: 1745625+++ ADDRESS WARNING +++I am a property manager for a community in the Museum district. We have submitted this case a couple of times becaus|4/16/2025 1:16:20 PM - Case # 20521383 -2500139181: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139180|12696739-2500139180|8101 TIDWELL RD HOUSTON TX 77078|29.8498|-95.278|Routed - Integrated|2025-04-15 11:19:37.0000000||Traffic Signs - 12696739-2500139180 - GREENWICH ST TIDWELL RD|Traffic Signs|14 Working Days|May 5 2025 4:22PM|NE|B|455B|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 16:22:25.0000000|3148246.0000000000|13875432.0000000000|8101 TIDWELL RD|HOUSTON|TX|77078|0771530100093|2025-04-15 16:19:37.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:03:35||+++ ADDRESS WARNING +++Entered Address: GREENWICH ST TIDWELL RDValidated Address: 8101 TIDWELL RD - Address Id: 200821+++ ADDRESS WARNING +++GREENWICH ST TIDWELL RD STREET NAME SIGN IS MISSING DUE TO AN AUTO ACCIDENT|Public Works 2500139179|2500139179|12010 EAST FWY HOUSTON TX 77029|29.7709|-95.2246|Service Completed - Further Actions|2025-04-15 11:19:21.0000000|Apr 15 2025 11:20AM|MYR LGL - 2500139179 - 12000 EAST FWY|MYR LGL|14 Calendar Days|Apr 29 2025 4:19PM|NE|E|496F|Mayor Office|Mayor Mail|MYR LGL|1|Resolved|2025-04-15 16:19:36.0000000|3166076.0000000000|13847033.0000000000|12010 EAST FWY|HOUSTON|TX|77029|1227030010001|2025-04-15 16:19:21.0000000|NORTHSHORE||||NE|||NE|||NE|LGL Mayor Mail|FULL|14 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Forwarded to Angela Ricks||+++ ADDRESS WARNING +++Entered Address: 12000 EAST FWYValidated Address: 12010 EAST FWY - Address Id: 197472+++ ADDRESS WARNING +++Notice of Injury and Claim for Damages on behalf of Maria Zamora A/N/F of Miguel Zamora regarding an incident on March 28 20|Forwarded to Angela Ricks 2500139177|2500139177|5815 JIM ST HOUSTON TX 77092|29.824|-95.4763|Routed|2025-04-15 11:18:29.0000000||New Move In Service - 2500139177 - 5815 JIM ST|New Move In Service|11 Calendar Days|Apr 26 2025 4:21PM|NW|A|451K|Solid Waste Management|Collections|New Move In Service|0|Active|2025-04-15 16:21:37.0000000|3085640.0000000000|13863972.0000000000|5815 JIM ST|HOUSTON|TX|77092|0852420000007|2025-04-15 16:18:29.0000000|LANGWOOD||NWFR112|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|11 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created New Move In Service 4/15/2025 11:21:37 AM||per citizen there is boxes that need to be picked|Solid Waste Management 2500139176|2500139176|2415 S DAIRY ASHFORD ST HOUSTON TX 77077|29.7383|-95.605|Routed|2025-04-15 11:17:30.0000000||Dead Animal Collection - 2500139176 - 12506-12568 Overbrook Ln|Dead Animal Collection|4 Calendar Days|Apr 19 2025 4:17PM|SW|G|488V|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-15 16:17:30.0000000|3045734.0000000000|13831640.0000000000|2415 S DAIRY ASHFORD ST|HOUSTON|TX|77077|1151080000005|2025-04-15 16:17:30.0000000|BRIAR FOREST||||NW|||NW|||NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 12506-12568 Overbrook L||+++ ADDRESS Warning +++Entered Address: 12506-12568 Overbrook LnValidated Address: 2415 S DAIRY ASHFORD ST - Address Id: 436051+++ ADDRESS Warning +++Appears to be a beheaded Deer carcas that has been gutted with its insides piled up right next to itOrigin|Solid Waste Management 2500139175|2500139175|9126 DEVONCROFT DR HOUSTON TX 77031|29.6482|-95.5409|Pending Re-Inspection|2025-04-15 11:17:29.0000000||Heavy Trash Code Violation - 2500139175 - 9126 DEVONCROFT DR|Heavy Trash Code Violation|25 Working Days|May 20 2025 4:29PM|SW|K|570A|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-15 16:22:34.0000000|3067040.6700000000|13799485.2100000000|9126 DEVONCROFT DR|HOUSTON|TX|77031|1058550000023|2025-04-15 16:17:29.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH102|THURSDAY|SW|SWTH-A-08|THURSDAY-A|SW||2nd Friday|SW|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Heavy trash did not pick up this huge pile of mixed yard waste and heavy trash. The house recently sold and contractors have left this mess.|Solid Waste Management 2500139174|2500139174|7101 AVENUE J HOUSTON TX 77011|29.7411|-95.2971|Service Completed|2025-04-15 11:17:16.0000000|Apr 15 2025 3:20PM|Missed Recycling Pickup - 2500139174 - 7101 AVENUE J|Missed Recycling Pickup|4 Working Days|Apr 21 2025 4:18PM|NE|I|495S|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 16:18:25.0000000|3143388.5000000000|13835592.0000000000|7101 AVENUE J|HOUSTON|TX|77011|0510590000013|2025-04-15 16:17:16.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||NULL|Completed by Shawn Fields. Notes: serviced 2500139173|12696737-2500139173|6045 WHEELER ST HOUSTON TX 77023|29.7086|-95.3168|Service Completed|2025-04-15 11:17:11.0000000|Apr 16 2025 6:27AM|Traffic Signal Maintenance - 12696737-2500139173 - S WAYSIDE DR WHEELER ST|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 4:18PM|SE|I|534G|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 16:18:57.0000000|3137343.7500000000|13823720.0000000000|6045 WHEELER ST|HOUSTON|TX|77023|none|2025-04-15 16:17:11.0000000|GULFGATE RIVERVIEW / PINE VALLEY||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... signals||+++ ADDRESS WARNING +++Entered Address: S WAYSIDE DR WHEELER STValidated Address: 6045 WHEELER ST - Address Id: 168444+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :signals cycling normal 2500139172|221199-2500139172|1443 BLAIR ST HOUSTON TX 77008|29.7978|-95.4071|Routed - Integrated|2025-04-15 11:16:55.0000000||Tree Trim - 221199-2500139172 - 1443 blair street|Tree Trim|75 Calendar Days|Jun 29 2025 4:17PM|NW|C|452Z|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 16:17:53.0000000|3107866.5000000000|13855115.0000000000|1443 BLAIR ST|HOUSTON|TX|77008|0391230000858|2025-04-15 16:16:55.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|75 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 1443 blair streetValidated Address: 1443 BLAIR ST - Address Id: 36988+++ ADDRESS WARNING +++A referral will be sent to Forestry Department to trim cut remove tree branches/ bushes for the S W corner of 1500 Blair St|Parks and Recreation 2500139170|2500139170|11067 LANDSBURY CIR HOUSTON TX 77099|29.6602|-95.5747|Routed|2025-04-15 11:16:27.0000000||Missed Garbage Pickup - 2500139170 - 11067 LANDSBURY CIR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:17PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 16:17:28.0000000|3056205.5000000000|13803515.0000000000|11067 LANDSBURY CIR|HOUSTON|TX|77099|1126790000024|2025-04-15 16:16:27.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Garbage Pickup 4/15/2025 11:17:||11067 LANDSBURY CIR/ one side of street missed|Solid Waste Management 2500139169|2500139169|8031 CARVEL LN HOUSTON TX 77036|29.6964|-95.5278|Routed|2025-04-15 11:16:17.0000000||Missed Heavy Trash Pickup - 2500139169 - 8031 CARVEL LN|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 4:23PM|SW|J|530K|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 16:16:55.0000000|3070678.0000000000|13817099.0000000000|8031 CARVEL LN|HOUSTON|TX|77036|0933400000011|2025-04-15 16:16:17.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Missed Heavy Trash Pickup 4/15/2025 11:16:||NULL|Solid Waste Management 2500139168|2500139168|3707 IRVINGTON BLVD HOUSTON TX 77009|29.7943|-95.3613|Service Completed - Further Actions|2025-04-15 11:16:05.0000000|Apr 15 2025 11:17AM|MYR Correspondence - 2500139168 - 3707 IRVINGTON BLVD|MYR Correspondence|7 Calendar Days|Apr 22 2025 4:16PM|NE|H|453Y|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-15 16:16:25.0000000|3122403.5000000000|13854311.0000000000|3707 IRVINGTON BLVD|HOUSTON|TX|77009|0211740380019|2025-04-15 16:16:05.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR120|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW|S|1st Friday|NE|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Forwarded to Scheduling||Scheduling Request: U.S. Mail invitation to attend retirement celebration for Silvana Briones on May 1st|Forwarded to Scheduling 2500139167|2500139167|4902 PERRY ST HOUSTON TX 77021|29.694|-95.3448|Service Completed|2025-04-15 11:15:54.0000000|Apr 16 2025 1:00PM|Missed Garbage Pickup - 2500139167 - 4902 PERRY ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:17PM|SE|D|534J|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 16:17:43.0000000|3128795.0000000000|13818023.0000000000|4902 PERRY ST|HOUSTON|TX|77021|0771030150427|2025-04-15 16:15:54.0000000|GREATER OST / SOUTH UNION||SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes: can was not out to be serv||NULL|Completed by John Richardson. Notes: can was not out to be service 2500139166|2500139166|7501 MOLINE ST HOUSTON TX 77087|29.6838|-95.2928|Routed|2025-04-15 11:15:48.0000000||Container Repair - 2500139166 - 7501 MOLINE ST|Container Repair|10 Calendar Days|Apr 25 2025 4:18PM|SE|I|535N|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 16:18:13.0000000|3145412.0000000000|13814824.0000000000|7501 MOLINE ST|HOUSTON|TX|77087|0700710030024|2025-04-15 16:15:48.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU106|TUESDAY|SE|SETU-A-04|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Container Repair 4/15/2025 11:18:13 AM||0336-1630-1645 -- 7501 molinebroken wheel -|Solid Waste Management 2500139165|2500139165|3105 AKARD ST HOUSTON TX 77051|29.6432|-95.3782|Routed|2025-04-15 11:15:06.0000000||Trash Dumping or Illegal Dumpsite - 2500139165 - 3105 akard street|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 4:15PM|SE|D|573F|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 16:15:42.0000000|3118748.2500000000|13799202.0000000000|3105 AKARD ST|HOUSTON|TX|77051|0843300000016|2025-04-15 16:15:06.0000000|SUNNYSIDE|Five Corners HCID #10B|SEFR112|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 3105 akard streetValidated Address: 3105 AKARD ST - Address Id: 318425+++ ADDRESS WARNING +++Rubbish on the right of way|Solid Waste Management 2500139164|2500139164|10150 GROVER LN HOUSTON TX 77041|29.856|-95.5447|Routed|2025-04-15 11:15:00.0000000||Parking Violation - 2500139164 - 10150 GROVER LN|Parking Violation|19 Calendar Days|May 4 2025 4:16PM|NW|A|410W|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 16:16:41.0000000|3063605.2500000000|13874950.0000000000|10150 GROVER LN|HOUSTON|TX|77041|0771970080379|2025-04-15 16:15:00.0000000|CARVERDALE||NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Parking Violation 4/15/2025 11:16:41 AM||citizen reporting cars constantly parking her driveway/ mailbox business is next door 10150 Grover Ln 77041|Parking Management 2500139163|2500139163|1802 CORTLANDT ST HOUSTON 77008|29.8022|-95.3953|Service Completed|2025-04-15 11:14:55.0000000|Apr 16 2025 11:38AM|Liaison Comm - 2500139163 - 1802 CORTLANDT ST|Liaison Comm|5 Working Days|Apr 22 2025 4:23PM|NW|C|453S|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 16:16:11.0000000|3111559.2500000000|13856838.0000000000|1802 CORTLANDT ST|HOUSTON||77008|0201020000030|2025-04-15 16:14:55.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||Case was escalated to no resolve. Please expedite delivery of container replacement and make customer contact at xxx-xxx-xxxx with ETA.|container department has been notified 2500139162|2500139162|8503 LEAWOOD BLVD HOUSTON TX 77072|29.6856|-95.5784|Routed|2025-04-15 11:14:51.0000000||Parking Violation - 2500139162 - CLIFFGATE DR LEAWOOD BLVD|Parking Violation|19 Calendar Days|May 4 2025 4:16PM|SW|F|529P|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 16:16:24.0000000|3054846.5000000000|13812724.0000000000|8503 LEAWOOD BLVD|HOUSTON|TX|77072|1002870000017|2025-04-15 16:14:51.0000000|ALIEF|International MD|SWMO119|MONDAY|SW|SWMO-B-08|MONDAY-B|SW|S|1st Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: CLIFFGATE DR LEAWOOD BLVDValidated Address: 8503 LEAWOOD BLVD - Address Id: 679222+++ ADDRESS WARNING +++|Parking Management 2500139161|2500139161|27 NORWOOD ST HOUSTON TX 77011|29.744|-95.316|Routed|2025-04-15 11:14:18.0000000||Add a Can - 2500139161 - 27 NORWOOD ST|Add a Can|14 Calendar Days|Apr 29 2025 4:15PM|NE|H|494U|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 16:15:18.0000000|3137346.7500000000|13836464.0000000000|27 NORWOOD ST|HOUSTON|TX|77011|0150110000010|2025-04-15 16:14:18.0000000|SECOND WARD|East End MD|SEMO108|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Add a Can 4/15/2025 11:15:18 AM||NULL|Solid Waste Management 2500139160|20521325-2500139160|2005 DISMUKE ST HOUSTON TX 77023|29.7207|-95.3199|Service Completed|2025-04-15 11:13:24.0000000|Apr 15 2025 2:06PM|Water Leak - 20521325-2500139160 - 2005 DISMUKE ST|Water Leak|10 Calendar Days|Apr 25 2025 4:17PM|SE|I|534C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:17:02.0000000|3136371.0000000000|13827978.0000000000|2005 DISMUKE ST|HOUSTON|TX|77023|0220600000055|2025-04-15 16:13:24.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO105|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:04:48 PM - Case # 20521325 -2500139160: An investiga||Caller states they have a water leak they shut off the valve but water is still leaking from meter despite no water to house|4/15/2025 2:04:48 PM - Case # 20521325 -2500139160: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139159|20521323-2500139159|330 W LITTLE YORK RD HOUSTON TX 77076|29.8702|-95.404|Service Completed|2025-04-15 11:12:57.0000000|Apr 15 2025 12:34PM|Water Leak - 20521323-2500139159 - 330 W LITTLE YORK RD|Water Leak|10 Calendar Days|Apr 25 2025 4:15PM|NE|H|412V|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:15:02.0000000|3108038.0000000000|13881468.0000000000|330 W LITTLE YORK RD|HOUSTON|TX|77076|0222430000048|2025-04-15 16:12:57.0000000|NORTHSIDE/NORTHLINE||||NE|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:33:39 PM - Case # 20521323 -2500139159: An investig||green cage and top missing taco bell nearby has no water|4/15/2025 12:33:39 PM - Case # 20521323 -2500139159: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139158|2500139158|1700 SEASPRAY CT HOUSTON TX 77008|29.7584|-95.3698|Service Completed|2025-04-15 11:12:31.0000000|Apr 17 2025 11:12AM|MultiFamily Habitability Violation - 2500139158 - 1700 SEASPRAY CT|MultiFamily Habitability Violation|7 Calendar Days|Apr 22 2025 4:20PM|NW|C|452X|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-15 16:20:59.0000000|3099206.5000000000|13855456.0000000000|1700 SEASPRAY CT|HOUSTON|TX|77008|0440840000080|2025-04-15 16:12:31.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|I35 investigating a 311 habitability call for issues 1700 Seasp||3 cracks in walls/ crack in ceiling / dishwasher is flooding/ hole in ceiling / mold|I35 investigating a 311 habitability call for issues 1700 Seaspray Ct #2053. I35 arrived and met with tenant. She showed I35 around and pointed out the issues inside apartment. I35 then returned to the leasing office and spoke with Ms. Torey Morgan the 2500139157|20521324-2500139157|13907 SLATE CREEK LN HOUSTON TX 77077|29.7417|-95.6334|Routed - Integrated|2025-04-15 11:12:31.0000000||Water Leak - 20521324-2500139157 - 13917 SLATE CREEK LN|Water Leak|10 Calendar Days|Apr 25 2025 4:16PM|SW|G|488T|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 16:16:03.0000000|3036721.7500000000|13832557.0000000000|13907 SLATE CREEK LN|HOUSTON|TX|77077|1257130010014|2025-04-15 16:12:31.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:20:53||+++ ADDRESS WARNING +++Entered Address: 13917 SLATE CREEK LNValidated Address: 13907 SLATE CREEK LN - Address Id: 452199+++ ADDRESS WARNING +++Water leak located in front of this address for 3 months|Public Works 2500139156|2500139156|6018 CAMELLIA ST HOUSTON TX 77007|29.7699|-95.4228|Service Completed - Further Actions|2025-04-15 11:12:30.0000000|Apr 16 2025 2:12PM|PW CIP Project - 2500139156 - 920 WESTCOTT ST|PW CIP Project|5 Working Days|Apr 22 2025 4:21PM|NW|C|492F|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-15 16:14:09.0000000|3103109.7500000000|13844796.0000000000|6018 CAMELLIA ST|HOUSTON|TX|77007|0690420080007|2025-04-15 16:12:30.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|1st Wednesday|NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Not city related but an email was sent to METRO to follow up wit||+++ ADDRESS WARNING +++Entered Address: 920 WESTCOTT STValidated Address: 6018 CAMELLIA ST - Address Id: 53967+++ ADDRESS WARNING +++PLease contact Mrs. Walls at 7138616900. the city has been working on the street for about 2 weeks|Not city related but an email was sent to METRO to follow up with citizen as soon as possible. 2500139155|12696738-2500139155|16403 TRUXTON ST HOUSTON TX 77396|29.9586|-95.3049|Service Completed|2025-04-15 11:12:28.0000000|Apr 16 2025 8:17AM|Drainage - 12696738-2500139155 - TRUXTON ST TOWNSAN RD|Drainage|30 Calendar Days|May 15 2025 4:18PM|NE|B|374M|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-15 16:18:26.0000000|3138324.2500000000|13914627.0000000000|16403 TRUXTON ST|HOUSTON|TX|77396|0851640000013|2025-04-15 16:12:28.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 61. Referred to Code Enforcement ... ... Close Commen||+++ ADDRESS WARNING +++Entered Address: TRUXTON ST TOWNSAN RDValidated Address: 16403 TRUXTON ST - Address Id: 897650+++ ADDRESS WARNING +++the trees are blocking the view and the ditch is full of trash and causing poor drainage and leaves standing water|Resolution :61. Referred to Code EnforcementClose Comments :Investigation completed 2500139154|2500139154|13803 POST OAK RD HOUSTON TX 77045|29.6269|-95.4651|Routed|2025-04-15 11:11:42.0000000||Dumpster Complaint - 2500139154 - 13817 S POST OAK RD|Dumpster Complaint|36 Calendar Days|May 21 2025 4:12PM|SW|K|571L|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-15 16:12:19.0000000|3091439.0000000000|13792423.0000000000|13803 POST OAK RD|HOUSTON|TX|77045|1349720010001|2025-04-15 16:11:42.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW|SWM Complaints|FULL|36 Calendar Days|In Person|2025-04-20 11:15:04.1430000|WEB 4/18 Overflow violation still persist at this location. H||+++ ADDRESS WARNING +++Entered Address: 13817 S POST OAK RDValidated Address: 13803 POST OAK RD - Address Id: 276608+++ ADDRESS WARNING +++Dumpster overflow violation|Solid Waste Management 2500139153|2500139153|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed - Further Actions|2025-04-15 11:11:34.0000000|Apr 15 2025 11:14AM|MYR Correspondence - 2500139153 - 901 bagby street|MYR Correspondence|7 Calendar Days|Apr 22 2025 4:12PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-15 16:12:10.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-15 16:11:34.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Forwarded to Mayor||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++resident sharing appreciation with Mayor|Forwarded to Mayor 2500139152|2500139152|730 EDGEBROOK DR HOUSTON TX 77034|29.645|-95.232|Routed|2025-04-15 11:11:28.0000000||Container Replacement - 2500139152 - 730 EDGEBROOK DR|Container Replacement|10 Calendar Days|Apr 25 2025 4:12PM|SE|E|576F|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 16:12:48.0000000|3165157.2500000000|13801343.0000000000|730 EDGEBROOK DR|HOUSTON|TX|77034|0840640000005|2025-04-15 16:11:28.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Replacement 4/15/2025 11:12:48 AM||needs 3 bins retrieval2 black and one greenhomeless people carrying them around left them there|Solid Waste Management 2500139151|2500139151|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed|2025-04-15 11:10:54.0000000|Apr 16 2025 12:04PM|MAO Meeting - 2500139151 - 901 BAGBY ST|MAO Meeting|31 Calendar Days|May 16 2025 4:11PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-15 16:11:06.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-15 16:10:54.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||CL attended SN Alliance Mtg meeting.|Neighborhoods 2500139150|2500139150||29.7584|-95.3698|Insufficient Information to Investigate|2025-04-15 11:10:50.0000000|Apr 17 2025 10:42AM|MYR SWM - 2500139150|MYR SWM|14 Calendar Days|Apr 29 2025 4:11PM||||Mayor Office|Mayor Mail|MYR SWM|1|Resolved|2025-04-15 16:11:13.0000000|0|0|||||none|2025-04-15 16:10:50.0000000||||||||||||SWM Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|no information provided to research.||citizen has concerns with SWM|no information provided to research. 2500139149|12696735-2500139149|411 BAYOU KNOLL DR HOUSTON TX 77079|29.765|-95.6164|Routed - Integrated|2025-04-15 11:10:28.0000000||Traffic Signs - 12696735-2500139149 - OAK BEND DR BAYOU KNOLL DR|Traffic Signs|14 Working Days|May 5 2025 4:11PM|NW|G|488L|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 16:11:08.0000000|3041779.2500000000|13841236.0000000000|411 BAYOU KNOLL DR|HOUSTON|TX|77079|1000820000012|2025-04-15 16:10:28.0000000|MEMORIAL||||NW|||NW|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 12:39:42||+++ ADDRESS WARNING +++Entered Address: OAK BEND DR BAYOU KNOLL DRValidated Address: 411 BAYOU KNOLL DR - Address Id: 496559+++ ADDRESS WARNING +++|Public Works 2500139148|20521322-2500139148|3835 RIPPLEBROOK DR HOUSTON TX 77045|29.626|-95.4351|Routed - Integrated|2025-04-15 11:10:21.0000000||Water Leak - 20521322-2500139148 - 3835 RIPPLEBROOK DR|Water Leak|10 Calendar Days|Apr 25 2025 4:11PM|SW|K|572N|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 16:11:12.0000000|3100881.7500000000|13792418.0000000000|3835 RIPPLEBROOK DR|HOUSTON|TX|77045|0845710000001|2025-04-15 16:10:21.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:54:52||NULL|Public Works 2500139146|2500139146|1445 LAKESIDE ESTATES DR HOUSTON TX 77042|29.7481|-95.5695|Service Completed|2025-04-15 11:10:00.0000000|Apr 15 2025 11:41AM|MultiFamily Habitability Violation - 2500139146 - 1445 LAKESIDE ESTATES DR|MultiFamily Habitability Violation|7 Calendar Days|Apr 22 2025 4:15PM|NW|G|489Q|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-15 16:15:01.0000000|3056833.3400000000|13835555.0400000000|1445 LAKESIDE ESTATES DR|HOUSTON|TX|77042|0451380010128|2025-04-15 16:10:00.0000000|BRIAR FOREST||||NW|||NW|||NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|This is not a multifamily violation||clothing always hanging on fence property need cleanup of lawn|This is not a multifamily violation 2500139145|20521316-2500139145|14459 MORENO AVE HOUSTON TX 77045|29.6162|-95.4213|Service Completed|2025-04-15 11:08:44.0000000|Apr 15 2025 2:52PM|Water Leak - 20521316-2500139145 - 14459 MORENO AVE|Water Leak|10 Calendar Days|Apr 25 2025 4:09PM|SW|K|572P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:09:42.0000000|3105386.5000000000|13788984.0000000000|14459 MORENO AVE|HOUSTON|TX|77045|1275410020014|2025-04-15 16:08:44.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:51:34 PM - Case # 20521316 -2500139145: Dear Custome||Water leak|4/15/2025 2:51:34 PM - Case # 20521316 -2500139145: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139144|20521317-2500139144|7101 RENWICK DR HOUSTON TX 77081|29.7035|-95.4842|Service Completed|2025-04-15 11:08:38.0000000|Apr 15 2025 12:42PM|Sewer Wastewater - 20521317-2500139144 - 7101 RENWICK DR|Sewer Wastewater|1 Calendar Day|Apr 16 2025 4:08PM|SW|J|531F|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 16:08:42.0000000|3084455.7500000000|13820124.0000000000|7101 RENWICK DR|HOUSTON|TX|77081|0370580220041|2025-04-15 16:08:38.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|4/15/2025 12:40:51 PM - Case # 20521317 -2500139144: The Service||Test Case- Do not run.|4/15/2025 12:40:51 PM - Case # 20521317 -2500139144: The Service Request has been cancelled. 2500139143|2500139143|9319 SHARPVIEW DR HOUSTON TX 77036|29.6995|-95.5485|Routed|2025-04-15 11:08:37.0000000||Water Meter - 2500139143 - 9319 SHARPVIEW DR|Water Meter|14 Calendar Days|Apr 29 2025 4:10PM|SW|J|529M|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-15 16:10:56.0000000|3064074.5000000000|13818057.0000000000|9319 SHARPVIEW DR|HOUSTON|TX|77036|0933990000011|2025-04-15 16:08:37.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Water Meter 4/15/2025 11:10:56 AM||NULL|Public Works 2500139141|20521318-2500139141|10143 PEBBLE PARK LN HOUSTON TX 77036|29.6843|-95.5556|Service Completed|2025-04-15 11:08:10.0000000|Apr 15 2025 2:55PM|Water Service - 20521318-2500139141 - 10143 PEBBLE PARK LN|Water Service|2 Calendar Days|Apr 17 2025 4:08PM|SW|J|529R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 16:08:46.0000000|3061979.5000000000|13812447.0000000000|10143 PEBBLE PARK LN|HOUSTON|TX|77036|1128900000004|2025-04-15 16:08:10.0000000|WESTWOOD|Sharpstown MD|SWTU110|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:54:36 PM - Case # 20521318 -2500139141: The Service||52910143 PEBBLE PARK LN|4/15/2025 2:54:36 PM - Case # 20521318 -2500139141: The Service Request has been cancelled. 2500139139|2500139139|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-15 11:07:35.0000000|Apr 16 2025 12:04PM|MAO General - 2500139139 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 5 2025 4:07PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-15 16:07:39.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-15 16:07:35.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Neighborhoods||CL sent SN VP Ms .Vikky an email for update for esplanades.|Neighborhoods 2500139138|20521319-2500139138|4501 GESSNER RD HOUSTON TX 77041|29.8362|-95.5454|Service Completed|2025-04-15 11:07:25.0000000|Apr 15 2025 1:22PM|Water Service - 20521319-2500139138 - 4501 GESSNER RD|Water Service|2 Calendar Days|Apr 17 2025 4:08PM|NW|A|450E|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 16:08:29.0000000|3063598.2500000000|13867762.0000000000|4501 GESSNER RD|HOUSTON|TX|77041|1191500010005|2025-04-15 16:07:25.0000000|CARVERDALE|Spring Branch MD|||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:22:11 PM - Case # 20521319 -2500139138: All investig||NULL|4/15/2025 1:22:11 PM - Case # 20521319 -2500139138: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139137|2500139137|9515 MOORBERRY LN HOUSTON TX 77080|29.8151|-95.5333|Service Completed - Further Actions|2025-04-15 11:06:56.0000000|Apr 15 2025 2:48PM|Missed Yard Waste Pickup - 2500139137 - 9515 MOORBERRY LN|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 4:07PM|NW|A|450P|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 16:07:35.0000000|3067665.2500000000|13860205.0000000000|9515 MOORBERRY LN|HOUSTON|TX|77080|1001980000005|2025-04-15 16:06:56.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||NULL|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139136|12696736-2500139136|3731 WESTPARK DR HOUSTON TX 77027|29.7281|-95.4359|Service Completed|2025-04-15 11:06:25.0000000|Apr 15 2025 11:29AM|Street Hazard - 12696736-2500139136 - 3731 WESTPARK DR|Street Hazard|10 Calendar Days|Apr 25 2025 4:11PM|SW|C|492W|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 16:11:14.0000000|3099491.2500000000|13829496.0000000000|3731 WESTPARK DR|HOUSTON|TX|77027|0410170020675|2025-04-15 16:06:25.0000000|GREENWAY / UPPER KIRBY AREA||||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 12. Referred to Harris County (xxx-xxx-xxxx) for||Manhole cover missing at Westpark and Highway 6.|Resolution :12. Referred to Harris County (xxx-xxx-xxxx) for investigation and responseClose Comments :Location mentioned is not within Houston City Limits referred to Wally with Harris County Pct #4 Maintenance Area for handling xxx-xxx-xxxx/832-927-44 2500139135|2500139135|2422 WHEELER ST HOUSTON TX 77004|29.7262|-95.3703|Routed|2025-04-15 11:06:24.0000000||Trash Dumping or Illegal Dumpsite - 2500139135 - 2422 WHEELER ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 4:06PM|SE|D|493Y|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 16:06:37.0000000|3120340.5000000000|13829465.0000000000|2422 WHEELER ST|HOUSTON|TX|77004|0611680400001|2025-04-15 16:06:24.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Kymeicko Williams created Trash Dumping or Illegal Dumpsite 4/1||NULL|Solid Waste Management 2500139134|12696734-2500139134|4110 AIRPORT BLVD HOUSTON TX 77047|29.6457|-95.3634|Service Completed|2025-04-15 11:06:14.0000000|Apr 15 2025 3:43PM|Street Hazard - 12696734-2500139134 - 4100 AIRPORT BLVD|Street Hazard|10 Calendar Days|Apr 25 2025 4:08PM|SE|D|573G|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 16:08:16.0000000|3123529.0000000000|13800162.0000000000|4110 AIRPORT BLVD|HOUSTON|TX|77047|0461120000143|2025-04-15 16:06:14.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 64. Referred for further investigation ... ... Close||+++ ADDRESS WARNING +++Entered Address: 4100 AIRPORT BLVDValidated Address: 4110 AIRPORT BLVD - Address Id: 313773+++ ADDRESS WARNING +++grass needs to be mowed and edged all the way to 10200 Cullen URGENT|Resolution :64. Referred for further investigationClose Comments :Invalid case type created. Refer to case#2500139823. 2500139132|307104-2500139132|2510 TUAM ST HOUSTON TX 77004|29.7356|-95.3625|Routed - Integrated|2025-04-15 11:05:50.0000000||Nuisance On Property - 307104-2500139132 - 2510 TUAM ST|Nuisance On Property|180 Working Days|Jan 5 2026 5:10PM|SE|D|493Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 16:10:51.0000000|3122671.2400000000|13832978.0600000000|2510 TUAM ST|HOUSTON|TX|77004|none|2025-04-15 16:05:50.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW||3rd Friday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Fallen tree blocking side walk|Neighborhoods 2500139131|20521320-2500139131|6640 LOZIER ST HOUSTON TX 77021|29.7|-95.3689|Service Completed|2025-04-15 11:05:37.0000000|Apr 16 2025 11:42AM|Water Leak - 20521320-2500139131 - 6640 LOZIER ST|Water Leak|10 Calendar Days|Apr 25 2025 4:07PM|SE|D|533L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:07:24.0000000|3121054.5000000000|13819958.0000000000|6640 LOZIER ST|HOUSTON|TX|77021|0660950020018|2025-04-15 16:05:37.0000000|GREATER OST / SOUTH UNION||SETU115|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:41:04 AM - Case # 20521320 -2500139131: An investig||NULL|4/16/2025 11:41:04 AM - Case # 20521320 -2500139131: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139130|20521315-2500139130|6406 GRAPE ST HOUSTON TX 77074|29.6854|-95.5041|Service Completed|2025-04-15 11:04:24.0000000|Apr 15 2025 3:41PM|Water Service - 20521315-2500139130 - 6406 GRAPE ST|Water Service|2 Calendar Days|Apr 17 2025 4:05PM|SW|J|530R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 16:05:37.0000000|3078328.5000000000|13813339.0000000000|6406 GRAPE ST|HOUSTON|TX|77074|0844170000009|2025-04-15 16:04:24.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:40:17 PM - Case # 20521315 -2500139130: All investig||6406 GRAPE ST|4/15/2025 3:40:17 PM - Case # 20521315 -2500139130: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139129|2500139129|2422 ROSEWOOD ST HOUSTON TX 77004|29.7256|-95.3707|Routed|2025-04-15 11:04:00.0000000||Trash Dumping or Illegal Dumpsite - 2500139129 - 2422 ROSEWOOD ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 4:04PM|SE|D|493Y|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 16:04:00.0000000|3120198.0000000000|13829238.0000000000|2422 ROSEWOOD ST|HOUSTON|TX|77004|0611530000006|2025-04-15 16:04:00.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Kymeicko Williams created Trash Dumping or Illegal Dumpsite 4/1||NULL|Solid Waste Management 2500139128|307101-2500139128|519 PICKERING ST HOUSTON 77091|29.8571|-95.4087|Routed - Integrated|2025-04-15 11:03:58.0000000||Minimum Standards - 307101-2500139128 - 519 PICKERING ST|Minimum Standards|153 Working Days|Nov 21 2025 5:11PM|NW|H|412Z|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-15 16:04:10.0000000|3106697.6400000000|13876657.0300000000|519 PICKERING ST|HOUSTON||77091|0751170040063|2025-04-15 16:03:58.0000000|NORTHSIDE/NORTHLINE||NWTU114|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE||3rd Friday|NE||FULL|153 Working Days|Portal|2025-04-20 11:15:04.1430000|none||abandoned cars parked at 519 Pickering St. Houston TX 77091|Neighborhoods 2500139127|20521321-2500139127|7132 STAFFORDSHIRE BLVD HOUSTON TX 77030|29.7024|-95.3942|Service Completed|2025-04-15 11:03:39.0000000|Apr 16 2025 4:36PM|Water Leak - 20521321-2500139127 - 7132 STAFFORDSHIRE BLVD|Water Leak|10 Calendar Days|Apr 25 2025 4:08PM|SW|D|533J|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 16:08:41.0000000|3113016.3400000000|13820565.0700000000|7132 STAFFORDSHIRE BLVD|HOUSTON|TX|77030|0590060080006|2025-04-15 16:03:39.0000000|MEDICAL CENTER AREA|Greater Southeast MD|SWTH119|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE||3rd Monday|SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 4:36:39 PM - Case # 20521321 -2500139127: Dear Custome||Water has been pouring out of the street for over a year.|4/16/2025 4:36:39 PM - Case # 20521321 -2500139127: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139126|2500139126|3610 MORNINGVIEW DR HOUSTON TX 77080|29.8258|-95.5198|Service Completed - Further Actions|2025-04-15 11:03:24.0000000|Apr 15 2025 2:48PM|Missed Yard Waste Pickup - 2500139126 - 3610 MORNINGVIEW DR|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 4:04PM|NW|A|450L|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 16:04:19.0000000|3071838.2500000000|13864224.0000000000|3610 MORNINGVIEW DR|HOUSTON|TX|77080|0826030000113|2025-04-15 16:03:24.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||NULL|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139125|307103-2500139125|8406 CLAIBORNE ST HOUSTON TX 77078|29.8532|-95.2719|Routed - Integrated|2025-04-15 11:03:19.0000000||Nuisance On Property - 307103-2500139125 - 8406 CLAIBORNE ST|Nuisance On Property|180 Working Days|Jan 5 2026 5:06PM|NE|B|455C|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 16:06:15.0000000|3150082.7500000000|13876596.0000000000|8406 CLAIBORNE ST|HOUSTON|TX|77078|1048190000055|2025-04-15 16:03:19.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Nuisance On Property 4/15/2025 11:06:15||swimming pool on patio filled with water standing for over a year//junk stored on patio attracting rats|Neighborhoods 2500139124|307102-2500139124|5102 PARK VILLAGE DR HOUSTON TX 77048|29.6286|-95.3473|Routed - Integrated|2025-04-15 11:03:08.0000000||Nuisance On Property - 307102-2500139124 - 5102 PARK VILLAGE DR|Nuisance On Property|180 Working Days|Jan 5 2026 5:05PM|SE|D|573M|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 16:05:08.0000000|3128748.2500000000|13794219.0000000000|5102 PARK VILLAGE DR|HOUSTON|TX|77048|1237290010018|2025-04-15 16:03:08.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Nuisance On Property 4/15/2025 11:05:08 A||Caller is stating that there is high weeds on this property|Neighborhoods 2500139123|221198-2500139123|9143 CLEARWOOD LANDING BLVD HOUSTON TX 77075|29.6214|-95.2527|Routed - Integrated|2025-04-15 11:03:08.0000000||Tree Trim - 221198-2500139123 - 9143 CLEARWOOD LANDING BLVD|Tree Trim|75 Calendar Days|Jun 29 2025 4:05PM|SE|I|575R|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 16:05:10.0000000|3158847.5000000000|13792546.0000000000|9143 CLEARWOOD LANDING BLVD|HOUSTON|TX|77075|1261820030018|2025-04-15 16:03:08.0000000|SOUTH BELT / ELLINGTON||SETH121|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/15/2025 11:05:10 AM||trees in street/ low hanging|Parks and Recreation 2500139122|2500139122|7603 ANTOINE DR HOUSTON TX 77088|29.8737|-95.4744|Routed|2025-04-15 11:03:06.0000000||MAO General - 2500139122 - 7603 ANTOINE DR|MAO General|14 Working Days|May 5 2025 4:03PM|NW|A|411U|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-15 16:03:06.0000000|3085678.7500000000|13882054.0000000000|7603 ANTOINE DR|HOUSTON|TX|77088|1183260010001|2025-04-15 16:03:06.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE|DON MAO|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Anita Ivery created MAO General 4/15/2025 11:03:12 AM||CL emailed GSD to see if they have any maintenance responsibilities for NNWMD.|Neighborhoods 2500139121|2500139121|11198 LAKESIDE FOREST LN HOUSTON TX 77042|29.7612|-95.5731|Routed|2025-04-15 11:03:02.0000000||Parking Violation - 2500139121 - 11198 LAKESIDE FOREST LN|Parking Violation|19 Calendar Days|May 4 2025 4:08PM|NW|G|489K|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 16:08:05.0000000|3055672.5400000000|13840219.6300000000|11198 LAKESIDE FOREST LN|HOUSTON|TX|77042|none|2025-04-15 16:03:02.0000000|BRIAR FOREST||||NW|||NW|Lakeside Improvement Association||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 11:08:05 AM||Resident reports that a vehicle with missing wheels has been parked near the intersection of Lakeside Forest Lane and Wilcrest Drive for several days. CM Huffman's office requests that it be removed.|Parking Management 2500139120|2500139120|13027 CARVEL LN HOUSTON TX 77072|29.6964|-95.6123|Routed|2025-04-15 11:03:01.0000000||Missed Garbage Pickup - 2500139120 - 13027 CARVEL LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:04PM|SW|F|528L|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 16:04:36.0000000|3043876.5000000000|13816329.0000000000|13027 CARVEL LN|HOUSTON|TX|77072|1099720000011|2025-04-15 16:03:01.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Alya Valliani created Missed Garbage Pickup 4/15/2025 11:04:36||NULL|Solid Waste Management 2500139119|12696733-2500139119|14007 BRIDGEPORT RD HOUSTON TX 77047|29.604|-95.4191|Service Completed|2025-04-15 11:02:29.0000000|Apr 17 2025 2:01PM|Traffic Signs - 12696733-2500139119 - 14007 bridgeport road|Traffic Signs|14 Working Days|May 5 2025 4:04PM|SW|K|572Y|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 16:04:51.0000000|3106196.0000000000|13784566.0000000000|14007 BRIDGEPORT RD|HOUSTON|TX|77047|0042050150001|2025-04-15 16:02:29.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: 14007 bridgeport roadValidated Address: 14007 BRIDGEPORT RD - Address Id: 309588+++ ADDRESS WARNING +++Stop sign missing at Bridgport and Broadhurst Dr.|Resolution :08. Maintenance repair has been completedClose Comments :Work order complete 2500139118|2500139118|9503 OREGANO CIR HOUSTON 77036|29.6946|-95.5502|Service Completed|2025-04-15 11:02:06.0000000|Apr 16 2025 11:35AM|Liaison Comm - 2500139118 - 9503 OREGANO CIR|Liaison Comm|5 Working Days|Apr 22 2025 4:09PM|SW|J|529M|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 16:02:34.0000000|3063603.7500000000|13816254.0000000000|9503 OREGANO CIR|HOUSTON||77036|1124260000024|2025-04-15 16:02:06.0000000|SHARPSTOWN|Sharpstown MD|SWTU108|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||overdue case is still pending.|container department has been notified 2500139117|2500139117|5939 ARNCLIFFE DR HOUSTON TX 77088|29.8798|-95.4772|Service Completed|2025-04-15 11:01:33.0000000|Apr 15 2025 11:46AM|Missed Garbage Pickup - 2500139117 - 5939 ARNCLIFFE DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 4:01PM|NW|A|411P|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 16:01:33.0000000|3084739.2500000000|13884253.0000000000|5939 ARNCLIFFE DR|HOUSTON|TX|77088|1057150010002|2025-04-15 16:01:33.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|will provide service on schedule service day||Citizen states garbage was not serviced. Rubicon states garbage is still scheduled for 4/14/2025. Please service and update|will provide service on schedule service day 2500139115|2500139115|4303 HIGH POINT LN HOUSTON TX 77053|29.6075|-95.4428|Routed|2025-04-15 11:01:11.0000000||Parking Violation - 2500139115 - 15100 NUWOOD LN|Parking Violation|19 Calendar Days|May 4 2025 4:02PM|SW|K|572S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 16:02:37.0000000|3098601.7500000000|13785559.0000000000|4303 HIGH POINT LN|HOUSTON|TX|77053|0924460000032|2025-04-15 16:01:11.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Parking Violation 4/15/2025 11:02:37 AM||+++ ADDRESS WARNING +++Entered Address: 15100 NUWOOD LNValidated Address: 4303 HIGH POINT LN - Address Id: 300139+++ ADDRESS WARNING +++parking in the wrong direction|Parking Management 2500139114|12696732-2500139114|4609 BATON ROUGE ST HOUSTON TX 77028|29.8195|-95.3217|Routed - Integrated|2025-04-15 11:00:45.0000000||Drainage - 12696732-2500139114 - 4609 BATON ROUGE ST|Drainage|30 Calendar Days|May 15 2025 4:02PM|NE|B|454Q|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 16:02:53.0000000|3134694.7500000000|13863868.0000000000|4609 BATON ROUGE ST|HOUSTON|TX|77028|0660210000466|2025-04-15 16:00:45.0000000|TRINITY / HOUSTON GARDENS||NETH111|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 06:05:51||ditch is not leveled and need to be regraded might be standing in the ditch culvert is up high not leveled please contact the citizen before arriving 2817173853|Public Works 2500139112|221197-2500139112|4016 WOODHEAD ST HOUSTON TX 77098|29.7357|-95.4047|Routed - Integrated|2025-04-15 10:59:31.0000000||Tree Trim - 221197-2500139112 - 4106 woodhead street|Tree Trim|75 Calendar Days|Jun 29 2025 4:00PM|SW|C|492V|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 16:00:31.0000000|3109302.0000000000|13832751.0000000000|4016 WOODHEAD ST|HOUSTON|TX|77098|1380130010001|2025-04-15 15:59:31.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE||FULL|75 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 4106 woodhead streetValidated Address: 4016 WOODHEAD ST - Address Id: 2020270+++ ADDRESS WARNING +++A referral will be sent to Forestry Division to trim the tree limbs blocking view of West bound Stop sign as you app|Parks and Recreation 2500139111|2500139111|7314 CONLEY ST HOUSTON TX 77021|29.6835|-95.3616|Service Completed|2025-04-15 10:59:29.0000000|Apr 18 2025 1:39PM|Container Replacement - 2500139111 - 7314 CONLEY ST|Container Replacement|10 Calendar Days|Apr 25 2025 4:02PM|SE|D|533Q|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 16:02:03.0000000|3123579.7500000000|13814022.0000000000|7314 CONLEY ST|HOUSTON|TX|77021|0332300650030|2025-04-15 15:59:29.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||fell into truck - black1109-0900-15027314 conley|Completed by Vincent Allen. Notes: 2500139110|2500139110|5726 DUMFRIES DR HOUSTON TX 77096|29.6714|-95.4879|Routed|2025-04-15 10:58:56.0000000||Add a Can - 2500139110 - 5726 DUMFRIES DR|Add a Can|14 Calendar Days|Apr 29 2025 4:01PM|SW|C|531S|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 16:01:31.0000000|3083613.5000000000|13808394.0000000000|5726 DUMFRIES DR|HOUSTON|TX|77096|0935980000012|2025-04-15 15:58:56.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500139108|12696729-2500139108|12551 GALVESTON RD HOUSTON TX 77034|29.5931|-95.1699|Routed - Integrated|2025-04-15 10:58:29.0000000||Traffic Signals - 12696729-2500139108 - BRANTLEY AVE GALVESTON RD|Traffic Signals|22 Calendar Days|May 7 2025 4:00PM|SE|E|617C|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 16:00:54.0000000|3185525.0000000000|13783172.0000000000|12551 GALVESTON RD|HOUSTON|TX|77034|0451020000020|2025-04-15 15:58:29.0000000|SOUTH BELT / ELLINGTON||||SE|||SE|||SE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Traffic Signals 4/15/2025 11:00:54 AM||+++ ADDRESS WARNING +++Entered Address: BRANTLEY AVE GALVESTON RDValidated Address: 12551 GALVESTON RD - Address Id: 318153+++ ADDRESS WARNING +++suggest that signal might not recognized certain colors of cars.|Public Works 2500139107|20521314-2500139107|6026 FULTON MEADOWS LN HOUSTON TX 77092|29.838|-95.4812|Service Completed|2025-04-15 10:57:40.0000000|Apr 15 2025 4:46PM|Water Leak - 20521314-2500139107 - 6026 FULTON MEADOWS LN|Water Leak|10 Calendar Days|Apr 25 2025 3:59PM|NW|A|451F|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:59:19.0000000|3083937.0000000000|13869033.0000000000|6026 FULTON MEADOWS LN|HOUSTON|TX|77092|1286100010041|2025-04-15 15:57:40.0000000|CENTRAL NORTHWEST||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:45:18 PM - Case # 20521314 -2500139107: An investiga||water leak between 6026 and 6030 about 10 ft from the curb|4/15/2025 4:45:18 PM - Case # 20521314 -2500139107: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139106|12696730-2500139106|5808 MARTIN LUTHER KING BLVD HOUSTON TX 77021|29.6976|-95.3366|Routed - Integrated|2025-04-15 10:56:35.0000000||Traffic Signs - 12696730-2500139106 - 5162-5198 Griggs Rd|Traffic Signs|14 Working Days|May 5 2025 3:56PM|SE|D|534J|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 15:56:35.0000000|3131343.2500000000|13819408.0000000000|5808 MARTIN LUTHER KING BLVD|HOUSTON|TX|77021|1316320010001|2025-04-15 15:56:35.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|||SE|||SE|||SE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:41:36||+++ ADDRESS Warning +++Entered Address: 5162-5198 Griggs RdValidated Address: 5808 MARTIN LUTHER KING BLVD - Address Id: 3145436+++ ADDRESS Warning +++Pedestrian sign leaning|Public Works 2500139105|2500139105|4306 HIGH POINT LN HOUSTON TX 77053|29.6078|-95.4431|Service Completed|2025-04-15 10:56:23.0000000|Apr 15 2025 11:20AM|Storm Debris Collection - 2500139105 - 4306 HIGH POINT LN|Storm Debris Collection|5 Calendar Days|Apr 20 2025 4:01PM|SW|K|572S|Solid Waste Management|Collections|Storm Debris Collection|1|Resolved|2025-04-15 16:01:25.0000000|3098532.6700000000|13785718.1300000000|4306 HIGH POINT LN|HOUSTON|TX|77053|0924450000002|2025-04-15 15:56:23.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW||4th Thursday|SW|SWM Collections|FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Solid waste is no longer collecting storm debris.||Hurricane Beryl debris|Solid waste is no longer collecting storm debris. 2500139104|12696731-2500139104|9602 SANTA CRUZ ST HOUSTON TX 77013|29.7977|-95.2589|Service Completed|2025-04-15 10:55:12.0000000|Apr 18 2025 12:11PM|Traffic Signs - 12696731-2500139104 - MESA DR SANTA CRUZ ST|Traffic Signs|14 Working Days|May 5 2025 3:58PM|NE|I|455Z|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 15:58:29.0000000|3154909.5000000000|13856481.0000000000|9602 SANTA CRUZ ST|HOUSTON|TX|77013|0844050000001|2025-04-15 15:55:12.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Maintena||+++ ADDRESS WARNING +++Entered Address: MESA DR SANTA CRUZ STValidated Address: 9602 SANTA CRUZ ST - Address Id: 69421+++ ADDRESS WARNING +++mesa and santa cruz/ no thru trucks and stops sign is needed|Resolution :38. Task CompletedClose Comments :Maintenance completed 2500139103|12696728-2500139103|2818 STALLINGS DR HOUSTON TX 77088|29.8855|-95.454|Routed - Integrated|2025-04-15 10:55:10.0000000||Street Condition - 12696728-2500139103 - 2818 stallings drive|Street Condition|30 Calendar Days|May 15 2025 3:56PM|NW|B|411R|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-15 15:56:16.0000000|3091970.2500000000|13886392.0000000000|2818 STALLINGS DR|HOUSTON|TX|77088|0772410040060|2025-04-15 15:55:10.0000000|ACRES HOME||NWTU120|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|4th Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 06:03:44||+++ ADDRESS WARNING +++Entered Address: 2818 stallings driveValidated Address: 2818 STALLINGS DR - Address Id: 576865+++ ADDRESS WARNING +++|Public Works 2500139102|2500139102|5118 RUTHERGLENN DR HOUSTON TX 77096|29.6736|-95.4702|Service Completed|2025-04-15 10:55:08.0000000|Apr 17 2025 3:34PM|Missed Heavy Trash Pickup - 2500139102 - 5118 RUTHERGLENN DR|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 4:02PM|SW|C|531U|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-15 15:55:53.0000000|3089196.0000000000|13809383.0000000000|5118 RUTHERGLENN DR|HOUSTON|TX|77096|0930460000011|2025-04-15 15:55:08.0000000|MEYERLAND AREA||SWTU101|TUESDAY|SW|SETU-B-07|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|See issue reported in Routeware on 4/9/25||5118 RUTHERGLENN DR|See issue reported in Routeware on 4/9/25 2500139101|307100-2500139101|10505 CALGARY HOUSTON TX 77016|29.8644|-95.311|Routed - Integrated|2025-04-15 10:54:47.0000000||Nuisance On Property - 307100-2500139101 - 10505 calgary lane|Nuisance On Property|180 Working Days|Jan 5 2026 5:00PM|NE|B|414Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 16:00:48.0000000|3137557.7500000000|13880263.0000000000|10505 CALGARY|HOUSTON|TX|77016|0770490050062|2025-04-15 15:54:47.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 10505 calgary laneValidated Address: 10505 CALGARY - Address Id: 99407+++ ADDRESS WARNING +++ness|Neighborhoods 2500139100|2500139100|3706 NOAH ST HOUSTON TX 77021|29.6848|-95.3694|Service Completed|2025-04-15 10:54:19.0000000|Apr 16 2025 11:50AM|Missed Garbage Pickup - 2500139100 - 3706 NOAH ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 3:55PM|SE|D|533Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 15:55:46.0000000|3121069.0000000000|13814422.0000000000|3706 NOAH ST|HOUSTON|TX|77021|0741510370013|2025-04-15 15:54:19.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes: no black can was out for s||NULL|Completed by John Richardson. Notes: no black can was out for service 2500139099|20521310-2500139099|3523 NATHANIEL BROWN ST HOUSTON TX 77021|29.6885|-95.3725|Service Completed|2025-04-15 10:53:14.0000000|Apr 16 2025 2:02PM|Water Leak - 20521310-2500139099 - 3523 NATHANIEL BROWN ST|Water Leak|10 Calendar Days|Apr 25 2025 3:54PM|SE|D|533P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:54:05.0000000|3120053.0000000000|13815755.0000000000|3523 NATHANIEL BROWN ST|HOUSTON|TX|77021|0741520750006|2025-04-15 15:53:14.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:01:26 PM - Case # 20521310 -2500139099: Dear Custome||NULL|4/16/2025 2:01:26 PM - Case # 20521310 -2500139099: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139098|2500139098|3220 YORKSHIRE ST HOUSTON TX 77093|29.8279|-95.3367|Service Completed|2025-04-15 10:53:13.0000000|Apr 17 2025 5:20PM|Missed Heavy Trash Pickup - 2500139098 - 3220 YORKSHIRE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 4:01PM|NE|H|454J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-15 15:54:31.0000000|3129824.0000000000|13866757.0000000000|3220 YORKSHIRE ST|HOUSTON|TX|77093|0710680000159|2025-04-15 15:53:13.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO101|MONDAY|NE|NEMO-B-07|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes:||NULL|Completed by Donald Brown. Notes: 2500139097|2500139097|11402 PANAY DR HOUSTON TX 77048|29.636|-95.3477|Routed|2025-04-15 10:53:10.0000000||Trash Dumping or Illegal Dumpsite - 2500139097 - 11402 panay drive|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 3:53PM|SE|D|573M|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 15:53:19.0000000|3128513.5000000000|13796907.0000000000|11402 PANAY DR|HOUSTON|TX|77048|0942530000028|2025-04-15 15:53:10.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 11402 panay driveValidated Address: 11402 PANAY DR - Address Id: 289745+++ ADDRESS WARNING +++Tree waste and rubbish on the right of way|Solid Waste Management 2500139096|307099-2500139096|8015 N LOOP FWY E HOUSTON TX 77029|29.8042|-95.2814|Routed - Integrated|2025-04-15 10:53:03.0000000||Nuisance On Property - 307099-2500139096 - South Loop E Fwy|Nuisance On Property|180 Working Days|Jan 5 2026 4:53PM|NE|B|455T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 15:53:03.0000000|3147628.2500000000|13858707.0000000000|8015 N LOOP FWY E|HOUSTON|TX|77029|0410700000309|2025-04-15 15:53:03.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: South Loop E Fwy Valida||+++ ADDRESS Warning +++Entered Address: South Loop E FwyValidated Address: 8015 N LOOP FWY - Address Id: 180835+++ ADDRESS Warning +++Trash and cart left on side of highway and there for a few dayslocated on corner of 610 and wayside|Neighborhoods 2500139094|20521312-2500139094|5746 LARKIN ST HOUSTON TX 77007|29.7793|-95.426|Service Completed|2025-04-15 10:51:58.0000000|Apr 15 2025 3:56PM|Water Leak - 20521312-2500139094 - 5746 LARKIN ST|Water Leak|10 Calendar Days|Apr 25 2025 3:57PM|NW|C|492B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:57:17.0000000|3102056.5000000000|13848201.0000000000|5746 LARKIN ST|HOUSTON|TX|77007|0102300000032|2025-04-15 15:51:58.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH108|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:55:11 PM - Case # 20521312 -2500139094: Dear Custome||5746 larkin|4/15/2025 3:55:11 PM - Case # 20521312 -2500139094: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139093|20521311-2500139093|9305 W SAM HOUSTON PKWY HOUSTON TX 77036|29.6828|-95.5571|Service Completed|2025-04-15 10:51:48.0000000|Apr 15 2025 3:44PM|Water Service - 20521311-2500139093 - 9305 W SAM HOUSTON PKWY|Water Service|2 Calendar Days|Apr 17 2025 3:52PM|SW|J|529R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 15:52:33.0000000|3061532.0000000000|13811910.0000000000|9305 W SAM HOUSTON PKWY|HOUSTON|TX|77036|1080570000006|2025-04-15 15:51:48.0000000|WESTWOOD|Sharpstown MD|||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:43:10 PM - Case # 20521311 -2500139093: All investig||no water on side A|4/15/2025 3:43:10 PM - Case # 20521311 -2500139093: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139092|2500139092|2047 BRANARD ST HOUSTON TX 77098|29.7366|-95.4099|Service Completed - Further Actions|2025-04-15 10:51:45.0000000|Apr 15 2025 2:48PM|Missed Yard Waste Pickup - 2500139092 - 2047 BRANARD ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 3:56PM|SW|C|492V|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 15:56:47.0000000|3107639.9900000000|13832847.3500000000|2047 BRANARD ST|HOUSTON|TX|77098|0561230000004|2025-04-15 15:51:45.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||Missed 4/14/25 yard waste pickup.|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139091|12696726-2500139091|3102 STALLINGS DR HOUSTON TX 77088|29.8855|-95.4567|Routed - Integrated|2025-04-15 10:51:41.0000000||Street Condition - 12696726-2500139091 - 3102 stallings drive|Street Condition|30 Calendar Days|May 15 2025 3:54PM|NW|B|411R|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-15 15:54:37.0000000|3091299.2500000000|13886542.0000000000|3102 STALLINGS DR|HOUSTON|TX|77088|0820330000216|2025-04-15 15:51:41.0000000|ACRES HOME||NWTU120|TUESDAY|NW|NWTU-B-07|TUESDAY-B|NW|S|4th Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 05:55:47||+++ ADDRESS WARNING +++Entered Address: 3102 stallings driveValidated Address: 3102 STALLINGS DR - Address Id: 1222809+++ ADDRESS WARNING +++|Public Works 2500139090|12696727-2500139090|11414 LAKESIDE PLACE DR HOUSTON TX 77077|29.7542|-95.5783|Service Completed|2025-04-15 10:50:54.0000000|Apr 17 2025 8:35AM|Traffic Signs - 12696727-2500139090 - HAVEN LOCK DR LAKESIDE PLACE DR|Traffic Signs|14 Working Days|May 5 2025 3:52PM|NW|G|489P|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 15:52:42.0000000|3054008.5000000000|13837748.0000000000|11414 LAKESIDE PLACE DR|HOUSTON|TX|77077|1058920000016|2025-04-15 15:50:54.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: HAVEN LOCK DR LAKESIDE PLACE DRValidated Address: 11414 LAKESIDE PLACE DR - Address Id: 509560+++ ADDRESS WARNING +++|Resolution :08. Maintenance repair has been completedClose Comments :Completed 2500139088|2500139088|5908 GLENMONT DR HOUSTON 77081|29.72|-95.4852|Routed|2025-04-15 10:50:42.0000000||Health Code - 2500139088 - 5915 GLENMONT DR|Health Code|55 Calendar Days|Jun 9 2025 3:51PM|SW|J|531A|Health|Environmental Health|Health Code|0|Active|2025-04-15 15:51:30.0000000|3083943.0000000000|13826158.0000000000|5908 GLENMONT DR|HOUSTON||77081|1191850010001|2025-04-15 15:50:42.0000000|GULFTON||||SW|||SE|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 5915 GLENMONT DRValidated Address: 5908 GLENMONT DR - Address Id: 3173188+++ ADDRESS WARNING +++5915 GLENMONT DR #458/ ac doesn't work|Health 2500139087|2500139087|2040 BRANARD ST HOUSTON TX 77098|29.7371|-95.4096|Service Completed - Further Actions|2025-04-15 10:49:30.0000000|Apr 15 2025 2:49PM|Missed Yard Waste Pickup - 2500139087 - 2040 BRANARD ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 3:54PM|SW|C|492V|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 15:54:33.0000000|3107724.0900000000|13833035.5300000000|2040 BRANARD ST|HOUSTON|TX|77098|0561220000025|2025-04-15 15:49:30.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||Missed 4/14/25 yard waste pickup.|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139086|20521308-2500139086|10157 BEEKMAN PLACE DR HOUSTON TX 77043|29.7933|-95.5469|Service Completed|2025-04-15 10:49:29.0000000|Apr 15 2025 12:42PM|Sewer Wastewater - 20521308-2500139086 - 10157 BEEKMAN PLACE DR|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:51PM|NW|A|450W|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 15:51:01.0000000|3063596.7500000000|13852137.0000000000|10157 BEEKMAN PLACE DR|HOUSTON|TX|77043|1041600000027|2025-04-15 15:49:29.0000000|SPRING BRANCH WEST|Spring Branch MD|||NW|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:41:37 PM - Case # 20521308 -2500139086: An investig||Caller is stating that there is overflow in the house|4/15/2025 12:41:37 PM - Case # 20521308 -2500139086: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500139085|20521309-2500139085|1103 W GRAY ST HOUSTON TX 77019|29.7531|-95.3923|Service Completed|2025-04-15 10:47:34.0000000|Apr 16 2025 12:02PM|Water Leak - 20521309-2500139085 - 1103 W GRAY ST|Water Leak|10 Calendar Days|Apr 25 2025 3:49PM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:49:28.0000000|3113038.0000000000|13839019.0000000000|1103 W GRAY ST|HOUSTON|TX|77019|0523720000016|2025-04-15 15:47:34.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:01:06 PM - Case # 20521309 -2500139085: An investig||water leak on the street for three weeks south from the address above|4/16/2025 12:01:06 PM - Case # 20521309 -2500139085: An investigation has been completed and a leak was not found at this location. 2500139084|307098-2500139084|7201 BEECHNUT ST HOUSTON TX 77074|29.6914|-95.5122|Routed - Integrated|2025-04-15 10:47:18.0000000||Nuisance On Property - 307098-2500139084 - 7217 BEECHNUT ST|Nuisance On Property|180 Working Days|Jan 5 2026 4:51PM|SW|J|530L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 15:51:02.0000000|3075719.5000000000|13815359.0000000000|7201 BEECHNUT ST|HOUSTON|TX|77074|0973790000001|2025-04-15 15:47:18.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Nuisance On Property 4/15/2025 10:51:||+++ ADDRESS WARNING +++Entered Address: 7217 BEECHNUT STValidated Address: 7201 BEECHNUT ST - Address Id: 3115105+++ ADDRESS WARNING +++urgent trash/broken concrete/and fence down|Neighborhoods 2500139083|2500139083|6831 REED RD HOUSTON TX 77087|29.6635|-95.3058|Service Completed|2025-04-15 10:46:55.0000000|Apr 15 2025 11:18AM|Health Code - 2500139083 - 6831 REED RD|Health Code|55 Calendar Days|Jun 9 2025 3:47PM|SE|I|534Z|Health|Environmental Health|Health Code|1|Resolved|2025-04-15 15:47:00.0000000|3141508.0000000000|13807321.0000000000|6831 REED RD|HOUSTON|TX|77087|0741530170016|2025-04-15 15:46:55.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE|HLT HealthCode|FULL|55 Calendar Days|In Person|2025-04-20 11:15:04.1430000|This is a single-family residential and will be referred to FOG.||sewer is backed up on the property owners side and they are refusing to fix it.|This is a single-family residential and will be referred to FOG. 2500139082|12696723-2500139082|5901 SELINSKY RD HOUSTON TX 77048|29.64|-95.3281|Service Completed|2025-04-15 10:46:48.0000000|Apr 16 2025 1:21PM|Street Condition - 12696723-2500139082 - 5901 SELINSKY RD|Street Condition|30 Calendar Days|May 15 2025 3:48PM|SE|D|574F|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 15:48:46.0000000|3134708.0000000000|13798569.0000000000|5901 SELINSKY RD|HOUSTON|TX|77048|0440380000070|2025-04-15 15:46:48.0000000|MINNETEX||||SE|||SE|||SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||the whole street from south acres to martin luther king|Resolution :52. Large Pothole CompletedClose Comments :Repair completed 2500139081|2500139081|318 SHADY LAKE DR HOUSTON TX 77336|30.0061|-95.1102|Service Completed|2025-04-15 10:46:42.0000000|Apr 15 2025 11:12AM|Building Code Violation - 2500139081 - 318 SHADY LAKE DR|Building Code Violation|7 Calendar Days|Apr 22 2025 3:47PM|GNEHSA|E|338V|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 15:47:32.0000000|3199459.0000000000|13933832.0000000000|318 SHADY LAKE DR|HOUSTON|TX|77336|0851860000014|2025-04-15 15:46:42.0000000|LAKE HOUSTON||NETU120|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|This property has an open investigation and is still being inves||ongoing construction work without a permit taken place. 1st red tag was issued.|This property has an open investigation and is still being investigated by Building Code. 2500139080|20521307-2500139080|5417 HARRISBURG BLVD HOUSTON TX 77011|29.7417|-95.3207|Service Completed|2025-04-15 10:46:25.0000000|Apr 15 2025 1:08PM|Water Leak - 20521307-2500139080 - 5417 HARRISBURG BLVD|Water Leak|10 Calendar Days|Apr 25 2025 3:47PM|NE|H|494U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:47:36.0000000|3135894.7500000000|13835581.0000000000|5417 HARRISBURG BLVD|HOUSTON|TX|77011|1501780010001|2025-04-15 15:46:25.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:08:05 PM - Case # 20521307 -2500139080: Dear Custome||NULL|4/15/2025 1:08:05 PM - Case # 20521307 -2500139080: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500139079|221195-2500139079|4107 LAURA KOPPE RD HOUSTON TX 77093|29.8408|-95.329|Routed - Integrated|2025-04-15 10:46:23.0000000||Tree Removal - 221195-2500139079 - 4107 LAURA KOPPE RD|Tree Removal|51 Calendar Days|Jun 5 2025 3:47PM|NE|H|454F|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-15 15:47:50.0000000|3132125.0000000000|13871531.0000000000|4107 LAURA KOPPE RD|HOUSTON|TX|77093|0421000020001|2025-04-15 15:46:23.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU109|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Tree Removal 4/15/2025 10:47:50 AM||Tree has fallen near playground blocking the trail eastbound.|Parks and Recreation 2500139078|2500139078|14558 CIRCLEWOOD WAY HOUSTON TX 77062|29.5845|-95.1336|Routed|2025-04-15 10:45:29.0000000||Container Repair - 2500139078 - 14558 Circlewood Way|Container Repair|10 Calendar Days|Apr 25 2025 4:33PM|SE|E|618E|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 16:33:50.0000000|3197115.7500000000|13780375.0000000000|14558 CIRCLEWOOD WAY|HOUSTON|TX|77062|1166790050014|2025-04-15 15:45:29.0000000|CLEAR LAKE||SETH105|THURSDAY|SE|SETH-B-10|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Container Repair Referre||Garbage can lid repair. Garbage can rolled under garbage truck after being emptied into garbage truck and then placed on ground. While the garbage can was still wobbling the lid was run over by the garbage truck which broke the bolts where the lid attach|311 HelpLine 2500139077|2500139077|2031 BRANARD ST HOUSTON TX 77098|29.7366|-95.4094|Service Completed - Further Actions|2025-04-15 10:45:14.0000000|Apr 15 2025 2:49PM|Missed Yard Waste Pickup - 2500139077 - 2031 BRANARD ST|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 3:50PM|SW|C|492V|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 15:50:16.0000000|3107803.8800000000|13832854.3500000000|2031 BRANARD ST|HOUSTON|TX|77098|0561230000007|2025-04-15 15:45:14.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||Missed 4/14/25 yard waste pickup.|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139076|2500139076|2514 ROY CIR HOUSTON 77007|29.782|-95.4122|Service Completed - Further Actions|2025-04-15 10:44:59.0000000|Apr 15 2025 1:48PM|HPW Escalation - 2500139076 - 2514 ROY CIR|HPW Escalation|3 Working Days|Apr 18 2025 3:53PM|NW|C|492C|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-15 15:46:27.0000000|3106417.2500000000|13849324.0000000000|2514 ROY CIR|HOUSTON||77007|0800710000026|2025-04-15 15:44:59.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|04.15.2025 Storm Section: PUBLIC WORKS MAINTENANCE SECTION CHIEF||Please have a manager go out to location to meet with Mr. Ceballos as this is an ongoing issue. He is also requesting customer contact be made before someone goes out. Report he will be out of town next week and cave in is getting worse. Contact citizen at|04.15.2025 Storm Section: PUBLIC WORKS MAINTENANCE SECTION CHIEF - Contact was made with the citizen he states he will call us in when he's back in town. We don't have access to get onto his property. 2500139075|12696725-2500139075|1451 LAKESIDE ESTATES DR HOUSTON TX 77042|29.7479|-95.5695|Service Completed|2025-04-15 10:44:38.0000000|Apr 16 2025 4:07PM|Pothole - 12696725-2500139075 - 1451 LAKESIDE ESTATES DR|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NW|G|489Q|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 15:49:40.0000000|3056905.1600000000|13835400.8900000000|1451 LAKESIDE ESTATES DR|HOUSTON|TX|77042|none|2025-04-15 15:44:38.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||1451 Lakeside estates drive Houston texas 77042|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance repair completed measurement is 5x4. No citizen information provided 2500139074|2500139074|2224 SINGLETON ST HOUSTON 77008|29.8064|-95.3901|Service Completed|2025-04-15 10:44:14.0000000|Apr 15 2025 3:19PM|HPW Escalation - 2500139074 - 2224 SINGLETON ST|HPW Escalation|3 Working Days|Apr 18 2025 3:53PM|NW|C|453S|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-15 15:46:24.0000000|3113154.5800000000|13858430.0100000000|2224 SINGLETON ST|HOUSTON||77008|0151620000003|2025-04-15 15:44:14.0000000|GREATER HEIGHTS||NWTH119|THURSDAY|NW|NETH-B-02|THURSDAY-B|NE||3rd Wednesday|NE|HPW CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|Public Works||Mr. Lord is requesting restoration supervisor to contact him at xxx-xxx-xxxx. His driveway needs to be restored after leak was restored there is a very large hole that is causing a fall hazard. Caller has been requesting to speak with a supervisor but he|Public Works 2500139073|2500139073|6367 FRENCH CHATEAU DR HOUSTON TX 77088|29.8724|-95.488|Service Completed|2025-04-15 10:44:12.0000000|Apr 15 2025 11:10AM|Container Replacement - 2500139073 - 6367 FRENCH CHATEAU DR|Container Replacement|10 Calendar Days|Apr 25 2025 3:45PM|NW|A|411S|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 15:45:53.0000000|3081380.7500000000|13881474.0000000000|6367 FRENCH CHATEAU DR|HOUSTON|TX|77088|1020910000268|2025-04-15 15:44:12.0000000|GREATER INWOOD|Near Northwest MD|NWTU123|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Has a can per JB 4/4/2025||481511202956Previous SR was closed stating completed on 04/04/25|Has a can per JB 4/4/2025 2500139072|2500139072|8210 BEECHNUT ST HOUSTON TX 77036|29.6929|-95.5298|Routed|2025-04-15 10:44:01.0000000||Container Repair - 2500139072 - 8210 BEECHNUT ST|Container Repair|10 Calendar Days|Apr 26 2025 2:58PM|SW|J|530K|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-16 14:58:46.0000000|3070091.5000000000|13815821.0000000000|8210 BEECHNUT ST|HOUSTON|TX|77036|0933550000042|2025-04-15 15:44:01.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Heavy Trash Code Violation to Con||NULL|Solid Waste Management 2500139071|20521304-2500139071|11310 NEWTON ST HOUSTON TX 77089|29.6042|-95.2364|Routed - Integrated|2025-04-15 10:43:42.0000000||Sewer Wastewater - 20521304-2500139071 - 11310 NEWTON ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:43PM|SE|D|576W|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-15 15:43:47.0000000|3164240.0000000000|13786469.0000000000|11310 NEWTON ST|HOUSTON|TX|77089|0966180000007|2025-04-15 15:43:42.0000000|SOUTH BELT / ELLINGTON||SETH117|THURSDAY|SE|SWTH-B-02|THURSDAY-B|SW|S|2nd Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:30:52||Per E Tolliver - Please generate a service request for a potential blockage at location.Once generated can you please put service request in my name.I will make customer contact with citizen to discuss issue.|Public Works 2500139070|12696721-2500139070|800 UVALDE RD HOUSTON TX 77015|29.7814|-95.1871|Routed - Integrated|2025-04-15 10:43:35.0000000||Street Condition - 12696721-2500139070 - 800 UVALDE RD|Street Condition|30 Calendar Days|May 15 2025 3:44PM|NE|E|497E|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-15 15:44:28.0000000|3177802.5000000000|13851389.0000000000|800 UVALDE RD|HOUSTON|TX|77015|0750860340025|2025-04-15 15:43:35.0000000|NORTHSHORE||NETH107|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE||FULL|30 Calendar Days|In Person|2025-04-20 11:15:04.1430000|WEB 04/15/2025 05:51:59||Survey revealed that at 800 Uvalde RD. (North/South bound) and 13300 Orleans ST the Asphalt Patch is damaged and need repair due to findings. A referral will be sent to Street Maintenance Division to repair Asphalt Patch. Recommendations: A referral wil|Public Works 2500139069|12696722-2500139069|9096 RAILWOOD DR HOUSTON TX 77078|29.8248|-95.2498|Service Completed|2025-04-15 10:43:30.0000000|Apr 16 2025 2:33PM|Street Condition - 12696722-2500139069 - 9111-9207 Railwood Dr|Street Condition|30 Calendar Days|May 15 2025 3:43PM|NE|B|455M|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 15:43:30.0000000|3157415.0000000000|13866512.0000000000|9096 RAILWOOD DR|HOUSTON|TX|77078|1076730000004|2025-04-15 15:43:30.0000000|EAST HOUSTON||||NE|||NW|||NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS Warning +++Entered Address: 9111-9207 Railwood DrValidated Address: 9096 RAILWOOD DR - Address Id: 523877+++ ADDRESS Warning +++sections of street sinking|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repairs have been completed 2500139068|12696724-2500139068|8406 LOCKHEED AVE HOUSTON TX 77061|29.6461|-95.2887|Service Completed|2025-04-15 10:43:19.0000000|Apr 16 2025 5:37AM|Street Hazard - 12696724-2500139068 - 8400 TELEPHONE RD|Street Hazard|10 Calendar Days|Apr 25 2025 3:47PM|SE|I|575E|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 15:47:04.0000000|3147330.5000000000|13801109.0000000000|8406 LOCKHEED AVE|HOUSTON|TX|77061|0650500080026|2025-04-15 15:43:19.0000000|GREATER HOBBY AREA|HCID #9|SEFR119|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: 8400 TELEPHONE RDValidated Address: 8406 LOCKHEED AVE - Address Id: 361925+++ ADDRESS WARNING +++8400 telephone/ manhole plate has shifted|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found. No action needed. 2500139067|2500139067|1134 CHAMBOARD LN HOUSTON TX 77018|29.831|-95.4256|Service Completed - Further Actions|2025-04-15 10:43:13.0000000|Apr 15 2025 2:50PM|Missed Yard Waste Pickup - 2500139067 - 1134 CHAMBOARD LN|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 3:48PM|NW|H|452K|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 15:48:16.0000000|3101619.5100000000|13867014.3500000000|1134 CHAMBOARD LN|HOUSTON|TX|77018|0923910000077|2025-04-15 15:43:13.0000000|CENTRAL NORTHWEST||NWTU110|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE||3rd Thursday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||Bags have not been picked up in weeks|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500139066|2500139066|12043 FAIRPOINT DR HOUSTON TX 77099|29.6702|-95.5912|Routed|2025-04-15 10:43:10.0000000||Container Repair - 2500139066 - 12043 FAIRPOINT DR|Container Repair|10 Calendar Days|Apr 25 2025 3:45PM|SW|F|529S|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 15:45:19.0000000|3050834.7500000000|13806983.0000000000|12043 FAIRPOINT DR|HOUSTON|TX|77099|1146180030010|2025-04-15 15:43:10.0000000|ALIEF||SWMO103|MONDAY|SW|SWMO-B-04|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Container Repair 4/15/2025 10:45:19 AM||Replacement for black bin|Solid Waste Management 2500139065|2500139065|7806 LAVENDER LANTANA LN HOUSTON TX 77016|29.862|-95.2861|Routed|2025-04-15 10:43:10.0000000||Recycling Participation NEW - 2500139065 - 7806 LAVENDER LANTANA LN|Recycling Participation NEW|24 Calendar Days|May 9 2025 3:43PM|NE|B|415X|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 15:43:49.0000000|3145469.2500000000|13879653.0000000000|7806 LAVENDER LANTANA LN|HOUSTON|TX|77016|1467430020036|2025-04-15 15:43:10.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Recycling Participation NEW 4/15/2025 10||9000-3478-2027806 LAVENDER LANTANA LN|Solid Waste Management 2500139064|2500139064|5908 GLENMONT DR HOUSTON TX 77081|29.7584|-95.3698|Service Completed|2025-04-15 10:42:54.0000000|Apr 17 2025 1:44PM|MultiFamily Habitability Violation - 2500139064 - 5915 GLENMONT DR|MultiFamily Habitability Violation|7 Calendar Days|Apr 22 2025 3:46PM|SW|J|531A|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-15 15:46:50.0000000|3083943.0000000000|13826158.0000000000|5908 GLENMONT DR|HOUSTON|TX|77081|1191850010001|2025-04-15 15:42:54.0000000|GULFTON||||SW|||SE|||SW|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No longer able to make contact with complainant. Complainant wi||+++ ADDRESS WARNING +++Entered Address: 5915 GLENMONT DRValidated Address: 5908 GLENMONT DR - Address Id: 3173188+++ ADDRESS WARNING +++5915 GLENMONT DR #458/ ac doesnt work / stove that they replaced acceptable / 2nd bathroom wood is falling apart|No longer able to make contact with complainant. Complainant will need to make another 311 complaint if needed. 2500139063|2500139063|15523 WINTER BRIAR DR HOUSTON 77489|29.5997|-95.4779|Routed|2025-04-15 10:42:54.0000000||SWM Escalation - 2500139063 - 15523 WINTER BRIAR DR|SWM Escalation|3 Working Days|Apr 18 2025 3:50PM|SW|K|571X|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 15:43:13.0000000|3087575.7500000000|13782448.0000000000|15523 WINTER BRIAR DR|HOUSTON||77489|2150090040970907|2025-04-15 15:42:54.0000000|FORT BEND HOUSTON||SWFR123B|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|4th Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created SWM Escalation 4/15/2025 10:43:13 AM||NULL|Solid Waste Management 2500139062|2500139062|11703 FLUSHING MEADOWS DR HOUSTON TX 77089|29.5941|-95.2022|Service Completed|2025-04-15 10:42:45.0000000|Apr 17 2025 10:29AM|Missed Recycling Pickup - 2500139062 - 11703 FLUSHING MEADOWS DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 3:45PM|SE|D|616D|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 15:45:27.0000000|3175215.5000000000|13783148.0000000000|11703 FLUSHING MEADOWS DR|HOUSTON|TX|77089|1041700000036|2025-04-15 15:42:45.0000000|SOUTH BELT / ELLINGTON||SETH104|THURSDAY|SE|SETH-B-02|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced whole area||not picked up in a month for the whole area|Completed by Shawn Fields. Notes: serviced whole area 2500139058|20521305-2500139058|3914 GERTIN ST HOUSTON TX 77004|29.7115|-95.3509|Service Completed|2025-04-15 10:42:20.0000000|Apr 16 2025 11:20AM|Water Leak - 20521305-2500139058 - 3914 GERTIN ST|Water Leak|10 Calendar Days|Apr 25 2025 3:43PM|SE|D|533H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:43:24.0000000|3126658.7500000000|13824315.0000000000|3914 GERTIN ST|HOUSTON|TX|77004|0951680000013|2025-04-15 15:42:20.0000000|MACGREGOR|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:19:52 AM - Case # 20521305 -2500139058: Dear Custom||Stated water running under house damaging foundation of the house. Steady flow of water coming from the street // residence 3914 Gertin|4/16/2025 11:19:52 AM - Case # 20521305 -2500139058: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500139057|307096-2500139057|8214 BEECHNUT ST HOUSTON TX 77036|29.6929|-95.53|Routed - Integrated|2025-04-15 10:41:39.0000000||Nuisance On Property - 307096-2500139057 - 8214 BEECHNUT ST|Nuisance On Property|180 Working Days|Jan 5 2026 4:43PM|SW|J|530K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 15:43:07.0000000|3070013.0000000000|13815822.0000000000|8214 BEECHNUT ST|HOUSTON|TX|77036|0933550000043|2025-04-15 15:41:39.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Nuisance On Property 4/15/2025 10:43:||NULL|Neighborhoods 2500139056|2500139056|4622 ROSEBUD DR HOUSTON 77053|29.6098|-95.448|Routed|2025-04-15 10:41:33.0000000||SWM Escalation - 2500139056 - 4622 ROSEBUD DR|SWM Escalation|3 Working Days|Apr 18 2025 3:51PM|SW|K|571V|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 15:44:28.0000000|3096975.5000000000|13786413.0000000000|4622 ROSEBUD DR|HOUSTON||77053|0960110000014|2025-04-15 15:41:33.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-09|FRIDAY-B|SW|S|4th Thursday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/15/2025 10:44:28 AM||4622 ROSEBUD DRtrash can15212420147|Solid Waste Management 2500139055|2500139055|3810 WICHITA ST HOUSTON TX 77004|29.7135|-95.3545|Routed|2025-04-15 10:41:31.0000000||Water/Sewer/Drainage Billing - 2500139055 - 3810 WICHITA ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 29 2025 3:44PM|SE|D|533H|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-15 15:44:47.0000000|3125503.0000000000|13824984.0000000000|3810 WICHITA ST|HOUSTON|TX|77004|0691160040003|2025-04-15 15:41:31.0000000|MACGREGOR|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Thursday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 11291310140 -Caller believes meter box is not reading properly contact 832794142-02391658-BA-0.625|Public Works 2500139054|307097-2500139054|8404 SWIFTWATER LN HOUSTON TX 77075|29.6196|-95.269|Routed - Integrated|2025-04-15 10:41:30.0000000||Nuisance On Property - 307097-2500139054 - 8404 SWIFTWATER LN|Nuisance On Property|180 Working Days|Jan 5 2026 4:46PM|SE|I|575Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 15:46:35.0000000|3153684.6300000000|13791728.1900000000|8404 SWIFTWATER LN|HOUSTON|TX|77075|0772790260011|2025-04-15 15:41:30.0000000|GREATER HOBBY AREA||SEFR119|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE||4th Monday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||vacant overgrown land tree growing in ditch|Neighborhoods 2500139053|2500139053|7806 LAVENDER LANTANA LN HOUSTON TX 77016|29.862|-95.2861|Routed|2025-04-15 10:40:44.0000000||New Resident Container - 2500139053 - 7806 LAVENDER LANTANA LN|New Resident Container|12 Calendar Days|Apr 27 2025 3:42PM|NE|B|415X|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 15:42:52.0000000|3145469.2500000000|13879653.0000000000|7806 LAVENDER LANTANA LN|HOUSTON|TX|77016|1467430020036|2025-04-15 15:40:44.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created New Resident Container 4/15/2025 10:42:5||9000-3478-2027806 LAVENDER lantana ln|Solid Waste Management 2500139051|2500139051|9215 CANADY PARK LN HOUSTON TX 77075|29.6123|-95.254|Routed|2025-04-15 10:40:09.0000000||Water Meter - 2500139051 - 9215 CANADY PARK LN|Water Meter|14 Calendar Days|Apr 29 2025 3:41PM|SE|I|575V|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-15 15:41:58.0000000|3158548.2500000000|13789219.0000000000|9215 CANADY PARK LN|HOUSTON|TX|77075|1265460050023|2025-04-15 15:40:09.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created Water Meter 4/15/2025 10:41:58 AM||NULL|Public Works 2500139050|2500139050|3810 WICHITA ST HOUSTON TX 77004|29.7135|-95.3545|Routed|2025-04-15 10:40:03.0000000||Water Meter - 2500139050 - 3810 WICHITA ST|Water Meter|14 Calendar Days|Apr 29 2025 3:41PM|SE|D|533H|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-15 15:41:15.0000000|3125503.0000000000|13824984.0000000000|3810 WICHITA ST|HOUSTON|TX|77004|0691160040003|2025-04-15 15:40:03.0000000|MACGREGOR|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Thursday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Water Meter 4/15/2025 10:41:15 AM||Caller states missing pieces for meter box|Public Works 2500139048|20521302-2500139048|8839 BINTLIFF DR HOUSTON TX 77074|29.6819|-95.5044|Service Completed|2025-04-15 10:39:08.0000000|Apr 18 2025 8:34AM|Water Leak - 20521302-2500139048 - 8839 BINTLIFF DR|Water Leak|10 Calendar Days|Apr 25 2025 3:39PM|SW|J|530R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:39:47.0000000|3078284.2500000000|13812069.0000000000|8839 BINTLIFF DR|HOUSTON|TX|77074|0844190000017|2025-04-15 15:39:08.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 8:33:02 AM - Case # 20521302 -2500139048: All investig||NULL|4/18/2025 8:33:02 AM - Case # 20521302 -2500139048: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139047|2500139047|13518 UTICA ST HOUSTON TX 77015|29.7746|-95.1838|Complainant Not Lease Holder or Legal Occupant|2025-04-15 10:37:46.0000000|Apr 16 2025 10:31AM|Health Code - 2500139047 - 13518 UTICA ST|Health Code|55 Calendar Days|Jun 9 2025 3:42PM|NE|E|497F|Health|Environmental Health|Health Code|1|Resolved|2025-04-15 15:42:53.0000000|3178929.4600000000|13848949.3000000000|13518 UTICA ST|HOUSTON|TX|77015|0750850040123|2025-04-15 15:37:46.0000000|NORTHSHORE||NETH107|THURSDAY|NE|NETH-A-07|THURSDAY-A|NE||1st Monday|NE|HLT HealthCode|FULL|55 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Health||No Hot Water|Health 2500139046|2500139046|8498 DAIRY VIEW LN HOUSTON TX 77072|29.6863|-95.6004|Service Completed|2025-04-15 10:37:33.0000000|Apr 16 2025 3:06PM|PW CIP Project - 2500139046 - 12500 WELLINGTON PARK DR|PW CIP Project|5 Working Days|Apr 22 2025 3:46PM|SW|F|528R|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-15 15:39:22.0000000|3047674.2500000000|13812788.0000000000|8498 DAIRY VIEW LN|HOUSTON|TX|77072|1054610060001|2025-04-15 15:37:33.0000000|ALIEF|International MD|||SW|||SW|||SW|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Project Team spoke with Mr. Stanley and clarified his concerns.||+++ ADDRESS WARNING +++Entered Address: 12500 WELLINGTON PARK DRValidated Address: 8498 DAIRY VIEW LN - Address Id: 449913+++ ADDRESS WARNING +++requesting plan of how construction will be done wants to confirm that one side will be completed at a timepro|Project Team spoke with Mr. Stanley and clarified his concerns. He sounded satisfied. 2500139045|12696719-2500139045|3598 OLD SPANISH TRL HOUSTON TX 77021|29.7017|-95.3651|Service Completed|2025-04-15 10:37:27.0000000|Apr 16 2025 3:15PM|Pothole - 12696719-2500139045 - 3594-3598 Old Spanish Trail|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SE|D|533L|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 15:37:27.0000000|3122261.5000000000|13820619.0000000000|3598 OLD SPANISH TRL|HOUSTON|TX|77021|0421740000019|2025-04-15 15:37:27.0000000|GREATER OST / SOUTH UNION||||SE|||SW|||SE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||+++ ADDRESS Warning +++Entered Address: 3594-3598 Old Spanish TrailValidated Address: 3598 OLD SPANISH TRL - Address Id: 140911+++ ADDRESS Warning +++Pothole by the O'Reilly drivewaygoing west|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Refer to TX-DOT 2500139044|307095-2500139044|7115 EDMONT LN HOUSTON TX 77088|29.865|-95.4321|Routed - Integrated|2025-04-15 10:36:54.0000000||Nuisance On Property - 307095-2500139044 - 7115 EDMONT LN|Nuisance On Property|180 Working Days|Jan 5 2026 4:38PM|NW|B|412X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 15:38:40.0000000|3099180.0000000000|13879321.0000000000|7115 EDMONT LN|HOUSTON|TX|77088|0162660070014|2025-04-15 15:36:54.0000000|ACRES HOME||NWTU115|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created Nuisance On Property 4/15/2025 10:38:40||high weeds in the back yard|Neighborhoods 2500139043|2500139043|3218 CREEK SHADOWS DR HOUSTON TX 77339|30.0772|-95.1949|Routed|2025-04-15 10:36:48.0000000||Container Repair - 2500139043 - 3218 CREEK SHADOWS DR|Container Repair|10 Calendar Days|Apr 25 2025 3:36PM|GNEHSA|E|297N|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 15:36:48.0000000|3171821.2500000000|13958797.0000000000|3218 CREEK SHADOWS DR|HOUSTON|TX|77339|1152830130005|2025-04-15 15:36:48.0000000|KINGWOOD AREA||NETU119|TUESDAY|NE|NETU-A-05|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Container Repair 4/15/2025 10:36:48 AM||Citizen states container rebar is broken and lid is missing|Solid Waste Management 2500139042|2500139042|9120 CLARKCREST ST HOUSTON TX 77063|29.7584|-95.3698|Routed|2025-04-15 10:36:37.0000000||Parking Violation - 2500139042 - CLARKCREST ST JEANETTA ST|Parking Violation|19 Calendar Days|May 4 2025 3:38PM|SW|F|490X|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 15:38:12.0000000|3071191.0000000000|13830439.0000000000|9120 CLARKCREST ST|HOUSTON|TX|77063|0762090110022|2025-04-15 15:36:37.0000000|MID WEST||||SW|||SW|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Parking Violation 4/15/2025 10:38:12 AM||+++ ADDRESS WARNING +++Entered Address: CLARKCREST ST JEANETTA STValidated Address: 9120 CLARKCREST ST - Address Id: 2023851+++ ADDRESS WARNING +++CITIZEN STATES THERE ARE MULTIPLE VEHICLES THAT ARE BEING PARKED IN A NO PARKING ZONE|Parking Management 2500139041|20521303-2500139041|6503 AIRLINE DR HOUSTON 77076|29.8588|-95.3851|Routed - Integrated|2025-04-15 10:36:13.0000000||Water Leak - 20521303-2500139041 - 6503 AIRLINE DR|Water Leak|10 Calendar Days|Apr 25 2025 3:38PM|NE|H|413X|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 15:38:27.0000000|3114138.5000000000|13877509.0000000000|6503 AIRLINE DR|HOUSTON||77076|0261250000150|2025-04-15 15:36:13.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 07:26:42||Per WWO - REFER TO DRINKING WATER. THIS IS A METER LEAK CALLED IN AS A CLEAN-OUT. NO CUSTOMER CONTACT PHONE NOT A GOOD CONTACT.|Public Works 2500139040|2500139040|6823 REED RD HOUSTON 77087|29.6633|-95.306|Service Completed|2025-04-15 10:35:38.0000000|Apr 15 2025 10:47AM|MAO General - 2500139040 - 6823 REED RD|MAO General|14 Working Days|May 5 2025 3:43PM|SE|I|534Z|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-15 15:43:37.0000000|3141448.5000000000|13807257.0000000000|6823 REED RD|HOUSTON||77087|0741530170017|2025-04-15 15:35:38.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||states sewer is CONTINUING to flow from listed property onto her property from the 6831 REEDrequesting inspector or crew to come out to clean sewage in her backyard|Neighborhoods 2500139039|12696720-2500139039|12484 BEECHNUT ST HOUSTON TX 77072|29.6891|-95.6004|Routed - Integrated|2025-04-15 10:35:21.0000000||Traffic Signals - 12696720-2500139039 - BEECHNUT ST DAIRY VIEW LN|Traffic Signals|22 Calendar Days|May 7 2025 3:37PM|SW|F|528R|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 15:37:17.0000000|3047853.5000000000|13813820.0000000000|12484 BEECHNUT ST|HOUSTON|TX|77072|1367990010001|2025-04-15 15:35:21.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Traffic Signals 4/15/2025 10:37:17 AM||+++ ADDRESS WARNING +++Entered Address: BEECHNUT ST DAIRY VIEW LNValidated Address: 12484 BEECHNUT ST - Address Id: 3020989+++ ADDRESS WARNING +++beechnut and dairy view|Public Works 2500139038|20521301-2500139038|9602 GRANNIS ST HOUSTON TX 77075|29.6385|-95.2463|Service Completed|2025-04-15 10:35:06.0000000|Apr 15 2025 3:10PM|Sewer Wastewater - 20521301-2500139038 - 9602 GRANNIS ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:36PM|SE|I|575M|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 15:36:38.0000000|3160684.0000000000|13798832.0000000000|9602 GRANNIS ST|HOUSTON|TX|77075|0780510040011|2025-04-15 15:35:06.0000000|GREATER HOBBY AREA|HCID #9|SETH120|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW|S|2nd Monday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:09:22 PM - Case # 20521301 -2500139038: All investig||clean near the ditch. overflowing outside. spainsh speaker|4/15/2025 3:09:22 PM - Case # 20521301 -2500139038: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139037|2500139037|310 PARLIAMENT DR HOUSTON TX 77034|29.6452|-95.2105|Routed|2025-04-15 10:34:56.0000000||Parking Violation - 2500139037 - 310 PARLIAMENT DR|Parking Violation|19 Calendar Days|May 4 2025 3:37PM|SE|E|576G|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 15:37:56.0000000|3171989.2500000000|13801634.0000000000|310 PARLIAMENT DR|HOUSTON|TX|77034|0970770000010|2025-04-15 15:34:56.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created Parking Violation 4/15/2025 10:37:56 AM||vehicle is wrecked flat tires and blocking for other vehicles for coming down the street and other citizens are coming out/in of the driveway|Parking Management 2500139036|2500139036|4011 SUL ROSS ST HOUSTON TX 77027|29.7371|-95.4459|Service Completed|2025-04-15 10:33:16.0000000|Apr 19 2025 8:00AM|Recycling Participation NEW - 2500139036 - 4011 SUL ROSS ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 3:34PM|SW|G|492S|Solid Waste Management|Recycling|Recycling Participation NEW|1|Resolved|2025-04-15 15:34:56.0000000|3096231.5000000000|13832705.0000000000|4011 SUL ROSS ST|HOUSTON|TX|77027|0751070030007|2025-04-15 15:33:16.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Can #592398 delivered by Supervisor Forrest on 4/16/25||4011 sul ross432785429072|Can #592398 delivered by Supervisor Forrest on 4/16/25 2500139035|12696718-2500139035|3411 KIRBY DR HOUSTON TX 77098|29.7351|-95.4182|Routed - Integrated|2025-04-15 10:33:16.0000000||Street Hazard - 12696718-2500139035 - 3411 kirby drive|Street Hazard|10 Calendar Days|Apr 25 2025 3:35PM|SW|C|492Y|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 15:35:18.0000000|3105026.0000000000|13832229.0000000000|3411 KIRBY DR|HOUSTON|TX|77098|0410170080060|2025-04-15 15:33:16.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|||NW|||SW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 06:25:55||+++ ADDRESS WARNING +++Entered Address: 3411 kirby driveValidated Address: 3411 KIRBY DR - Address Id: 1015363+++ ADDRESS WARNING +++bricks in the street|Public Works 2500139034|20521299-2500139034|5315 KEYSTONE ST HOUSTON 77021|29.6936|-95.3348|Service Completed|2025-04-15 10:32:59.0000000|Apr 17 2025 4:54PM|Water Leak - 20521299-2500139034 - 5315 KEYSTONE ST|Water Leak|10 Calendar Days|Apr 25 2025 3:33PM|SE|D|534J|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:33:28.0000000|3131959.2500000000|13817965.0000000000|5315 KEYSTONE ST|HOUSTON||77021|0771010060024|2025-04-15 15:32:59.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 4:54:16 PM - Case # 20521299 -2500139034: All investig||Per WWO- Made customer contact with the owner of the house. No visible clean out at time of investigation. Mainline clear and flowing checked Manholes SB177087 and SB177086. The water meter located in the front is overflowing into the street. Refer to dri|4/17/2025 4:54:16 PM - Case # 20521299 -2500139034: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139033|2500139033|1731 MORITZ DR HOUSTON 77055|29.801|-95.4971|Routed|2025-04-15 10:32:36.0000000||SWM Escalation - 2500139033 - 1727 MORITZ DR|SWM Escalation|3 Working Days|Apr 18 2025 3:40PM|NW|A|451S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 15:33:31.0000000|3079252.0000000000|13855393.0000000000|1731 MORITZ DR|HOUSTON||77055|1385680010001|2025-04-15 15:32:36.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Email|2025-04-20 11:15:04.1430000|Kimberly Landry created SWM Escalation 4/15/2025 10:33:31 AM||+++ ADDRESS WARNING +++Entered Address: 1727 MORITZ DRValidated Address: 1731 MORITZ DR - Address Id: 2048532+++ ADDRESS WARNING +++432872023051|Solid Waste Management 2500139032|12696716-2500139032|1118 EL DORADO BLVD HOUSTON TX 77062|29.5694|-95.1302|Routed - Integrated|2025-04-15 10:32:34.0000000||Traffic Signals - 12696716-2500139032 - EL DORADO BLVD DIANA LN|Traffic Signals|22 Calendar Days|May 7 2025 3:32PM|SE|E|618K|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 15:32:34.0000000|3198418.7500000000|13774787.0000000000|1118 EL DORADO BLVD|HOUSTON|TX|77062|0966070000781|2025-04-15 15:32:34.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-05|THURSDAY-B|SE|S|2nd Wednesday|SE||FULL|22 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sloan Sweeney created Traffic Signals 4/15/2025 10:32:35 AM||+++ ADDRESS WARNING +++Entered Address: EL DORADO BLVD DIANA LNValidated Address: 1118 EL DORADO BLVD - Address Id: 363220+++ ADDRESS WARNING +++Intersection timing on slow times cause congestion could be induction loops.|Public Works 2500139031|307094-2500139031|456 E FAIR HARBOR LN HOUSTON TX 77079|29.7793|-95.6329|Routed - Integrated|2025-04-15 10:31:56.0000000||Nuisance On Property - 307094-2500139031 - 456 E FAIR HARBOR LN|Nuisance On Property|180 Working Days|Jan 5 2026 4:37PM|NW|G|488B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 15:37:00.0000000|3036449.3200000000|13846266.7300000000|456 E FAIR HARBOR LN|HOUSTON|TX|77079|1055600010001|2025-04-15 15:31:56.0000000|MEMORIAL||||NW|||NW|||NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB See image for an idea of the hazardous nature of the traile||There is a large abandoned trailer filled with junk and hazardous materials parked beside the house. It DOES NOT BELONG to anyone on the street.|Neighborhoods 2500139030|12696717-2500139030|15543 TORRY PINES RD HOUSTON TX 77062|29.5711|-95.1277|Routed - Integrated|2025-04-15 10:31:34.0000000||Traffic Signals - 12696717-2500139030 - EL DORADO BLVD TORRY PINES RD|Traffic Signals|22 Calendar Days|May 7 2025 3:31PM|SE|E|618K|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 15:31:34.0000000|3199153.7500000000|13775702.0000000000|15543 TORRY PINES RD|HOUSTON|TX|77062|1010520000011|2025-04-15 15:31:34.0000000|CLEAR LAKE||SETH109|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE||FULL|22 Calendar Days|Email|2025-04-20 11:15:04.1430000|Sloan Sweeney created Traffic Signals 4/15/2025 10:31:34 AM||+++ ADDRESS WARNING +++Entered Address: EL DORADO BLVD TORRY PINES RDValidated Address: 15543 TORRY PINES RD - Address Id: 397556+++ ADDRESS WARNING +++Intersection timing on slow times cause congestion could be induction loops.|Public Works 2500139029|20521300-2500139029|2323 PROSPECT ST HOUSTON TX 77004|29.7201|-95.3766|Routed - Integrated|2025-04-15 10:30:10.0000000||Sewer Wastewater - 20521300-2500139029 - 2323 PROSPECT ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:31PM|SE|D|533B|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-15 15:31:25.0000000|3118387.5000000000|13827186.0000000000|2323 PROSPECT ST|HOUSTON|TX|77004|0611140000024|2025-04-15 15:30:10.0000000|MACGREGOR|Greater Southeast MD|SETU120|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 06:58:53||NULL|Public Works 2500139028|2500139028|11209 GLORIA DR HOUSTON TX 77013|29.8073|-95.2348|Routed|2025-04-15 10:30:01.0000000||Recycling Participation NEW - 2500139028 - 11209 GLORIA DR|Recycling Participation NEW|24 Calendar Days|May 9 2025 3:30PM|NE|I|456T|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 15:30:54.0000000|3162352.0000000000|13860303.0000000000|11209 GLORIA DR|HOUSTON|TX|77013|0731830000059|2025-04-15 15:30:01.0000000|EL DORADO / OATES PRAIRIE||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Recycling Participation NEW 4/15/2025 10:||DOES NOT HAVE A GREEN CAN|Solid Waste Management 2500139027|2500139027|11209 GLORIA DR HOUSTON TX 77013|29.8073|-95.2348|Service Completed|2025-04-15 10:27:17.0000000|Apr 17 2025 2:47PM|New Resident Container - 2500139027 - 11209 GLORIA DR|New Resident Container|12 Calendar Days|Apr 27 2025 3:29PM|NE|I|456T|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-15 15:29:42.0000000|3162352.0000000000|13860303.0000000000|11209 GLORIA DR|HOUSTON|TX|77013|0731830000059|2025-04-15 15:27:17.0000000|EL DORADO / OATES PRAIRIE||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Nikita Adderson. Notes:||11209 GLORIA DR 900034271016|Completed by Nikita Adderson. Notes: 2500139026|2500139026|1409 GOLIAD ST HOUSTON TX 77007|29.7712|-95.3702|Service Completed|2025-04-15 10:27:03.0000000|Apr 15 2025 10:51AM|Missed Garbage Pickup - 2500139026 - 1409 GOLIAD ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 3:27PM|NW|H|493G|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 15:27:49.0000000|3119841.2500000000|13845829.0000000000|1409 GOLIAD ST|HOUSTON|TX|77007|0050880000013|2025-04-15 15:27:03.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|area has been serviced will service on next service day||NULL|area has been serviced will service on next service day 2500139025|2500139025|8910 LAZY RIVER LN HOUSTON TX 77088|29.8887|-95.4161|Routed|2025-04-15 10:26:54.0000000||Missed Garbage Pickup - 2500139025 - 8910 LAZY RIVER LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 3:27PM|NW|B|412L|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 15:27:51.0000000|3103983.5000000000|13888091.0000000000|8910 LAZY RIVER LN|HOUSTON|TX|77088|1025450000964|2025-04-15 15:26:54.0000000|HIDDEN VALLEY||NWTU125|TUESDAY|NW|NWTU-B-06|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Garbage Pickup 4/15/2025 10:27:51 AM||awaiting container delivery|Solid Waste Management 2500139024|20521298-2500139024|6834 WESTOVER ST HOUSTON TX 77087|29.6665|-95.3093|Routed - Integrated|2025-04-15 10:26:32.0000000||Sewer Wastewater - 20521298-2500139024 - 6826 WESTOVER ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:30PM|SE|I|534Y|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-15 15:30:44.0000000|3140439.5000000000|13808301.0000000000|6834 WESTOVER ST|HOUSTON|TX|77087|0741530010005|2025-04-15 15:26:32.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:32:57||+++ ADDRESS WARNING +++Entered Address: 6826 WESTOVER STValidated Address: 6834 WESTOVER ST - Address Id: 3138440+++ ADDRESS WARNING +++as of Friday 4/11 caller has been experiencing a stoppage in the properties and has also had an overflow in the home. L|Public Works 2500139023|2500139023|7334 CARVEL CIR HOUSTON TX 77072|29.6973|-95.613|Service Completed|2025-04-15 10:26:30.0000000|Apr 16 2025 5:17PM|Missed Garbage Pickup - 2500139023 - 7334 CARVEL CIR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 3:27PM|SW|F|528L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 15:27:29.0000000|3043637.7500000000|13816657.0000000000|7334 CARVEL CIR|HOUSTON|TX|77072|1099690000017|2025-04-15 15:26:30.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||7334 CARVEL CIR/ missed neighborhood|Driver Robinson working on route on 4/16/25 2500139021|20521296-2500139021|7 RIVERWAY HOUSTON TX 77056|29.7617|-95.4615|Routed - Integrated|2025-04-15 10:25:44.0000000||Water Leak - 20521296-2500139021 - 7 Riverway|Water Leak|10 Calendar Days|Apr 25 2025 3:25PM|NW|G|491L|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 15:25:44.0000000|3091015.2500000000|13841488.0000000000|7 RIVERWAY|HOUSTON|TX|77056|1235890010001|2025-04-15 15:25:44.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:04:40||water coming from concrete. steady trickle|Public Works 2500139020|2500139020|4435 MOUNT VERNON ST HOUSTON TX 77006|29.7332|-95.3933|Routed|2025-04-15 10:25:41.0000000||Missed Recycling Pickup - 2500139020 - 4435 MOUNT VERNON ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 3:26PM|SW|C|493W|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 15:26:04.0000000|3112949.7500000000|13831774.0000000000|4435 MOUNT VERNON ST|HOUSTON|TX|77006|0302460010006|2025-04-15 15:25:41.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Recycling Pickup 4/15/2025 10:26:04 A||Citizen states recycle has not been picked up. Rubicon states recycle scheduled pick up is 4/7/2025. Please service and update.|Solid Waste Management 2500139019|2500139019|11209 GLORIA DR HOUSTON TX 77013|29.8073|-95.2348|Routed|2025-04-15 10:25:39.0000000||Container Replacement - 2500139019 - 11209 GLORIA DR|Container Replacement|10 Calendar Days|Apr 25 2025 3:27PM|NE|I|456T|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 15:27:10.0000000|3162352.0000000000|13860303.0000000000|11209 GLORIA DR|HOUSTON|TX|77013|0731830000059|2025-04-15 15:25:39.0000000|EL DORADO / OATES PRAIRIE||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Container Replacement 4/15/2025 10:27:10||11209 GLORIA DR287502801130|Solid Waste Management 2500139018|2500139018|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed|2025-04-15 10:25:36.0000000|Apr 15 2025 10:30AM|MAO Meeting - 2500139018 - 901 BAGBY ST|MAO Meeting|31 Calendar Days|May 16 2025 3:29PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-15 15:29:50.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-15 15:25:36.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Attended as scheduled||NULL|Attended as scheduled 2500139017|2500139017|4727 COKE ST HOUSTON TX 77020|29.7683|-95.3221|Routed|2025-04-15 10:25:17.0000000||Trash Dumping or Illegal Dumpsite - 2500139017 - 4727 Coke St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 3:25PM|NE|B|494L|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 15:25:17.0000000|3135128.2500000000|13845227.0000000000|4727 COKE ST|HOUSTON|TX|77020|0610490200016|2025-04-15 15:25:17.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||App is bugging out BTW.|Solid Waste Management 2500139016|12696715-2500139016|2402 MONTROSE BLVD HOUSTON TX 77006|29.7481|-95.392|Routed - Integrated|2025-04-15 10:23:51.0000000||Traffic Signals - 12696715-2500139016 - FAIRVIEW AVE MONTROSE BLVD|Traffic Signals|22 Calendar Days|May 7 2025 3:24PM|NW|C|493N|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 15:24:11.0000000|3113118.5000000000|13837124.0000000000|2402 MONTROSE BLVD|HOUSTON|TX|77006|0180120000007|2025-04-15 15:23:51.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE||FULL|22 Calendar Days|In Person|2025-04-20 11:15:04.1430000|WEB 04/15/2025 07:27:33||+++ ADDRESS WARNING +++Entered Address: FAIRVIEW AVE MONTROSE BLVDValidated Address: 2402 MONTROSE BLVD - Address Id: 27405+++ ADDRESS WARNING +++A referral will be sent to COH Transtar Signal Engineer group to correct the placement of the "Left Turn Yie|Public Works 2500139015|2500139015|6702 Crestridge Street HOUSTON TX 77033|29.6821|-95.335|Routed|2025-04-15 10:23:14.0000000||Trash Dumping or Illegal Dumpsite - 2500139015 - 6702 CRESTRIDGE ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 3:23PM|SE|D|534N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 15:23:42.0000000|3132044.0000000000|13813795.0000000000|6702 Crestridge Street|HOUSTON|TX|77033|0761540260001|2025-04-15 15:23:14.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 6702 CRESTRIDGE STValidated Address: 6702 Crestridge Street - Address Id: 203762+++ ADDRESS WARNING +++Rubbish and tree on my right of way|Solid Waste Management 2500139014|20521294-2500139014|5809 PARDEE ST HOUSTON TX 77026|29.8062|-95.3111|Service Completed|2025-04-15 10:22:59.0000000|Apr 16 2025 10:32AM|Sewer Wastewater - 20521294-2500139014 - 5809 PARDEE ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:24PM|NE|B|454V|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 15:24:09.0000000|3138187.5000000000|13859140.0000000000|5809 PARDEE ST|HOUSTON|TX|77026|0761610030020|2025-04-15 15:22:59.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:30:53 AM - Case # 20521294 -2500139014: All investi||CHRISTOPHER THOMAS 04/15/2025 10:16 AMIssue has been referred to wastewater.|4/16/2025 10:30:53 AM - Case # 20521294 -2500139014: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139013|2500139013|5603 KNIGHTWOOD ST HOUSTON TX 77016|29.8697|-95.3086|Service Completed|2025-04-15 10:22:28.0000000|Apr 15 2025 4:38PM|Missed Heavy Trash Pickup - 2500139013 - 5603 KNIGHTWOOD ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 3:30PM|NE|B|414V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-15 15:23:10.0000000|3138241.5000000000|13882245.0000000000|5603 KNIGHTWOOD ST|HOUSTON|TX|77016|1012090000162|2025-04-15 15:22:28.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes:||NULL|Completed by Donald Brown. Notes: 2500139012|20521297-2500139012|5130 N BRAESWOOD BLVD HOUSTON TX 77096|29.6795|-95.4699|Service Completed|2025-04-15 10:22:26.0000000|Apr 16 2025 11:46AM|Water Service - 20521297-2500139012 - 5130 N BRAESWOOD BLVD|Water Service|2 Calendar Days|Apr 17 2025 3:25PM|SW|C|531U|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 15:25:06.0000000|3089247.0000000000|13811518.0000000000|5130 N BRAESWOOD BLVD|HOUSTON|TX|77096|0943190000009|2025-04-15 15:22:26.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 11:45:15 AM - Case # 20521297 -2500139012: All investi||please contact the citizen before arriving citizen been having low water pressure7132830009|4/16/2025 11:45:15 AM - Case # 20521297 -2500139012: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139011|20521295-2500139011|2915 MID LN HOUSTON TX 77027|29.7382|-95.4501|Routed - Integrated|2025-04-15 10:22:19.0000000||Water Leak - 20521295-2500139011 - 2915 MID LN|Water Leak|10 Calendar Days|Apr 25 2025 3:23PM|SW|G|491V|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 15:23:41.0000000|3094877.5000000000|13833062.0000000000|2915 MID LN|HOUSTON|TX|77027|1218350010001|2025-04-15 15:22:19.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO113|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 07:31:05||2915 MID LN please contact upon arrival 7133854737|Public Works 2500139010|2500139010|8601 SOUTHWEST FWY HOUSTON TX 77074|29.6875|-95.5305|Routed|2025-04-15 10:22:12.0000000||Dead Animal Collection - 2500139010 - 8607 SOUTHWEST FWY|Dead Animal Collection|4 Calendar Days|Apr 19 2025 3:23PM|SW|J|530P|Solid Waste Management|Collections|Dead Animal Collection|0|Active|2025-04-15 15:23:42.0000000|3069995.0000000000|13813779.0000000000|8601 SOUTHWEST FWY|HOUSTON|TX|77074|1382580010001|2025-04-15 15:22:12.0000000|BRAEBURN||||SW|||SW|||SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Dead Animal Collection 4/15/2025 10:23:42||+++ ADDRESS WARNING +++Entered Address: 8607 SOUTHWEST FWYValidated Address: 8601 SOUTHWEST FWY - Address Id: 488839+++ ADDRESS WARNING +++|Solid Waste Management 2500139008|2500139008|6239 LYMBAR DR HOUSTON TX 77096|29.6674|-95.5022|Routed|2025-04-15 10:21:44.0000000||Missed Yard Waste Pickup - 2500139008 - 6239 LYMBAR DR|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 3:22PM|SW|C|530Z|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-15 15:22:30.0000000|3079128.5000000000|13806818.0000000000|6239 LYMBAR DR|HOUSTON|TX|77096|0963750000013|2025-04-15 15:21:44.0000000|MEYERLAND AREA|HCID #5 (Brays Oaks)|SWTU112|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Missed Yard Waste Pickup 4/15/202||NULL|Solid Waste Management 2500139007|2500139007|3919 ZEPHYR ST HOUSTON TX 77021|29.7584|-95.3698|Routed|2025-04-15 10:21:31.0000000||Parking Violation - 2500139007 - 3919 ZEPHYR ST|Parking Violation|19 Calendar Days|May 4 2025 3:23PM|SE|D|533M|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 15:23:09.0000000|3124349.7500000000|13819595.0000000000|3919 ZEPHYR ST|HOUSTON|TX|77021|0752380050019|2025-04-15 15:21:31.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Tuesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chimira Hawkins created Parking Violation 4/15/2025 10:23:09 AM||no license plate on vehicle|Parking Management 2500139006|33611-2500139006|10301 BUFFALO SPWY HOUSTON TX 77054|29.6697|-95.4237|Service Completed|2025-04-15 10:21:08.0000000|Apr 15 2025 2:51PM|Fire Code Complaint - 33611-2500139006 - 10301 BUFFALO SPWY|Fire Code Complaint|4 Calendar Days|Apr 19 2025 3:25PM|SW|K|532X|Houston Fire Department|Fire Prevention|Fire Code Complaint|1|Resolved|2025-04-15 15:25:16.0000000|3104030.0000000000|13808408.0000000000|10301 BUFFALO SPWY|HOUSTON|TX|77054|1352330010001|2025-04-15 15:21:08.0000000|SOUTH MAIN|HCID #12|||SW|||SE|||SW||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|SR was closed in IPS.||HFD responded to an emergency call 3 weeks ago at this location leaving the gate unlocked. Please return and lock the gate due to auto theft.|SR was closed in IPS. 2500139005|20521292-2500139005|4306 EMANCIPATION AVE HOUSTON TX 77004|29.7275|-95.371|Service Completed|2025-04-15 10:21:02.0000000|Apr 17 2025 3:42PM|Water Leak - 20521292-2500139005 - 4306 EMANCIPATION AVE|Water Leak|10 Calendar Days|Apr 25 2025 3:21PM|SE|D|493Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:21:02.0000000|3120100.2500000000|13829930.0000000000|4306 EMANCIPATION AVE|HOUSTON|TX|77004|0192680000007|2025-04-15 15:21:02.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:41:10 PM - Case # 20521292 -2500139005: All investig||NULL|4/17/2025 3:41:10 PM - Case # 20521292 -2500139005: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139004|2500139004|5510 KANSAS ST HOUSTON TX 77007|29.7822|-95.4206|Routed|2025-04-15 10:20:55.0000000||Missed Recycling Pickup - 2500139004 - 5510 KANSAS ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 3:25PM|NW|C|492C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 15:25:58.0000000|3103734.6300000000|13849325.4100000000|5510 KANSAS ST|HOUSTON|TX|77007|0102250000696|2025-04-15 15:20:55.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW||3rd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/15/2025 10:25:58||Recycling not picked up on scheduled date at 5510 Kansas st unit b.|Solid Waste Management 2500139002|20521293-2500139002|12045 BARON PARK DR HOUSTON TX 77050|29.8994|-95.2951|Service Completed|2025-04-15 10:18:11.0000000|Apr 16 2025 12:04PM|Fire Hydrant - 20521293-2500139002 - WINFIELD RD FRAZIER RIVER DR|Fire Hydrant|12 Calendar Days|Apr 27 2025 3:19PM|NE|B|415J|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-15 15:19:32.0000000|3142262.5000000000|13893040.0000000000|12045 BARON PARK DR|HOUSTON|TX|77050|0172080050003|2025-04-15 15:18:11.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:03:02 PM - Case # 20521293 -2500139002: All investi||+++ ADDRESS WARNING +++Entered Address: WINFIELD RD FRAZIER RIVER DRValidated Address: 12045 BARON PARK DR - Address Id: 3187297+++ ADDRESS WARNING +++hydrant 5880535|4/16/2025 12:03:02 PM - Case # 20521293 -2500139002: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500139001|12696713-2500139001|9906 ALGIERS RD HOUSTON TX 77041|29.8457|-95.5378|Service Completed|2025-04-15 10:17:52.0000000|Apr 16 2025 1:15PM|Drainage - 12696713-2500139001 - 9906 ALGIERS RD|Drainage|30 Calendar Days|May 15 2025 3:19PM|NW|A|450A|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-15 15:19:21.0000000|3065912.2500000000|13871274.0000000000|9906 ALGIERS RD|HOUSTON|TX|77041|0902990000042|2025-04-15 15:17:52.0000000|CARVERDALE|Spring Branch MD|NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||is getting clogg|Resolution :07. Investigation / Inspection completedClose Comments :Investigation complete 2500139000|2500139000|12818 SUSANNA LN HOUSTON TX 77072|29.6979|-95.6077|Routed|2025-04-15 10:17:48.0000000||Missed Garbage Pickup - 2500139000 - 12818 SUSANNA LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 3:20PM|SW|F|528M|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 15:20:21.0000000|3045319.7500000000|13816916.0000000000|12818 SUSANNA LN|HOUSTON|TX|77072|1084860000018|2025-04-15 15:17:48.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Missed Garbage Pickup 4/15/2025 10:20:||NULL|Solid Waste Management 2500138999|2500138999|6670 CRESTRIDGE ST HOUSTON TX 77033|29.6824|-95.3348|Routed|2025-04-15 10:17:12.0000000||Trash Dumping or Illegal Dumpsite - 2500138999 - 6670 CRESTRIDGE ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 3:17PM|SE|D|534N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 15:17:18.0000000|3132078.5000000000|13813910.0000000000|6670 CRESTRIDGE ST|HOUSTON|TX|77033|0761540170018|2025-04-15 15:17:12.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||Rubbish tree waste and tires on the right of way.|Solid Waste Management 2500138998|2500138998|1913 ELYSIAN ST HOUSTON TX 77026|29.7788|-95.3508|Routed|2025-04-15 10:17:00.0000000||Add a Can Cancellation - 2500138998 - 1913 ELYSIAN ST|Add a Can Cancellation|19 Calendar Days|May 4 2025 4:02PM|NE|H|493H|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-15 16:02:29.0000000|3125921.2500000000|13848764.0000000000|1913 ELYSIAN ST|HOUSTON|TX|77026|0090440000019|2025-04-15 15:17:00.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Schnedria Gilbert-Hines created Add a Can Cancellation 4/15/202||Please pick up one ((zzz) can // Vacant house // Cust moved out - Delinquent Acct 2 904.22|Solid Waste Management 2500138996|2500138996|5314 FIRNAT ST HOUSTON TX 77016|29.8447|-95.314|Routed|2025-04-15 10:16:35.0000000||Add a Can - 2500138996 - 5314 FIRNAT ST|Add a Can|14 Calendar Days|Apr 29 2025 3:18PM|NE|B|454G|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 15:18:24.0000000|3136834.5000000000|13873093.0000000000|5314 FIRNAT ST|HOUSTON|TX|77016|0731800040727|2025-04-15 15:16:35.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Please deliver one ((zzz) additional can // citizen just moved in wants an extra container|Solid Waste Management 2500138995|2500138995|9155 LARSTON ST HOUSTON 77055|29.7913|-95.5165|Routed|2025-04-15 10:16:34.0000000||SWM Escalation - 2500138995 - 9155 LARSTON ST|SWM Escalation|3 Working Days|Apr 18 2025 3:25PM|NW|A|450Y|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 15:18:14.0000000|3073230.0000000000|13851726.0000000000|9155 LARSTON ST|HOUSTON||77055|0730330060002|2025-04-15 15:16:34.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Porscha Boone created SWM Escalation 4/15/2025 10:18:14 AM||still waiting on a new lid are whole new container since march|Solid Waste Management 2500138994|12696714-2500138994|9914 ALGIERS RD HOUSTON TX 77041|29.8457|-95.5381|Service Completed|2025-04-15 10:15:14.0000000|Apr 16 2025 1:15PM|Drainage - 12696714-2500138994 - 9914 ALGIERS RD|Drainage|30 Calendar Days|May 15 2025 3:19PM|NW|A|450A|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-15 15:19:57.0000000|3065807.5000000000|13871270.0000000000|9914 ALGIERS RD|HOUSTON|TX|77041|0902990000040|2025-04-15 15:15:14.0000000|CARVERDALE|Spring Branch MD|NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||The ditch is getting wide the dirt is running into the ditch is afraid is going to get clogg by the dirt is asking if something could be done to stop getting it wider|Resolution :07. Investigation / Inspection completedClose Comments :Investigation complete 2500138993|2500138993|14214 MCCADDEN ST HOUSTON TX 77045|29.6203|-95.4329|Routed|2025-04-15 10:15:03.0000000||Missed Recycling Pickup - 2500138993 - 14214 MCCADDEN ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 3:15PM|SW|K|572P|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 15:15:39.0000000|3101636.2500000000|13790372.0000000000|14214 MCCADDEN ST|HOUSTON|TX|77045|0845780000044|2025-04-15 15:15:03.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Recycling Pickup 4/15/2025 10:15:39||NULL|Solid Waste Management 2500138992|2500138992|5314 FIRNAT ST HOUSTON TX 77016|29.8447|-95.314|Routed|2025-04-15 10:14:59.0000000||Recycling Participation NEW - 2500138992 - 5314 FIRNAT ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 3:15PM|NE|B|454G|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 15:15:56.0000000|3136834.5000000000|13873093.0000000000|5314 FIRNAT ST|HOUSTON|TX|77016|0731800040727|2025-04-15 15:14:59.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Recycling Participation NEW 4/15/2025 10:15:||NULL|Solid Waste Management 2500138991|2500138991|11505 CHIMNEY ROCK RD HOUSTON 77035|29.6564|-95.4767|Service Completed|2025-04-15 10:14:54.0000000|Apr 16 2025 9:40AM|Liaison Comm - 2500138991 - 11505 CHIMNEY ROCK RD|Liaison Comm|5 Working Days|Apr 22 2025 3:22PM|SW|K|571B|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 15:15:53.0000000|3087348.2500000000|13803061.0000000000|11505 CHIMNEY ROCK RD|HOUSTON||77035|0860130000019|2025-04-15 15:14:54.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||Non Residential Collection Service NEW - 2400481538 - 11505 CHIMNEY ROCK RDbusiness is requesting a 3rd container|container department has been notified 2500138989|2500138989|5314 FIRNAT ST HOUSTON TX 77016|29.8447|-95.314|Routed|2025-04-15 10:14:31.0000000||New Resident Container - 2500138989 - 5314 FIRNAT ST|New Resident Container|12 Calendar Days|Apr 27 2025 3:14PM|NE|B|454G|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 15:14:31.0000000|3136834.5000000000|13873093.0000000000|5314 FIRNAT ST|HOUSTON|TX|77016|0731800040727|2025-04-15 15:14:31.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created New Resident Container 4/15/2025 10:14:31 AM||NULL|Solid Waste Management 2500138988|2500138988|11570 WILLWOOD DR HOUSTON TX 77072|29.7145|-95.5824|Routed|2025-04-15 10:13:57.0000000||Missed Recycling Pickup - 2500138988 - 11570 WILLWOOD DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 3:15PM|SW|F|529B|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 15:15:28.0000000|3053182.7500000000|13823170.0000000000|11570 WILLWOOD DR|HOUSTON|TX|77072|1093980000036|2025-04-15 15:13:57.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Missed Recycling Pickup 4/15/2025 10:15||NULL|Solid Waste Management 2500138987|307092-2500138987|5418 SAXON DR HOUSTON TX 77092|29.8279|-95.4723|Routed - Integrated|2025-04-15 10:13:46.0000000||Nuisance On Property - 307092-2500138987 - 5418 saxon drive|Nuisance On Property|180 Working Days|Jan 5 2026 4:15PM|NW|C|451L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 15:15:16.0000000|3086853.7500000000|13865442.0000000000|5418 SAXON DR|HOUSTON|TX|77092|0861350000015|2025-04-15 15:13:46.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Nuisance On Property 4/15/2025 10:15:16||+++ ADDRESS WARNING +++Entered Address: 5418 saxon driveValidated Address: 5418 SAXON DR - Address Id: 1228031+++ ADDRESS WARNING +++|Neighborhoods 2500138986|12696712-2500138986|8100 WHEATLEY ST HOUSTON TX 77088|29.8751|-95.4296|Routed - Integrated|2025-04-15 10:13:08.0000000||Street Condition - 12696712-2500138986 - WHEATLEY ST|Street Condition|30 Calendar Days|May 15 2025 3:17PM|NW|B|412T|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-15 15:17:09.0000000|3099914.2500000000|13883052.0000000000|8100 WHEATLEY ST|HOUSTON|TX|77088|0450720010001|2025-04-15 15:13:08.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 05:23:51||+++ ADDRESS WARNING +++Entered Address: WHEATLEY STValidated Address: 8100 WHEATLEY ST - Address Id: 572526+++ ADDRESS WARNING +++potholes/ 3 large|Public Works 2500138985|2500138985|1025 W 19TH ST HOUSTON TX 77008|29.8031|-95.4169|Routed|2025-04-15 10:12:38.0000000||Non Residential Collection Service NEW - 2500138985 - 1025 W 19TH ST|Non Residential Collection Service NEW|66 Calendar Days|Jun 20 2025 3:18PM|NW|C|452U|Solid Waste Management|General Support Services|Non Residential Collection Service NEW|0|Active|2025-04-15 15:18:37.0000000|3104684.2500000000|13856942.0000000000|1025 W 19TH ST|HOUSTON|TX|77008|0561670000442|2025-04-15 15:12:38.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM GenSupportServ|FULL|66 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Non Residential Collection Service NEW||non residental garbage servicewater acc-430124531483business address-1025 West 19th st 77008|Solid Waste Management 2500138984|307093-2500138984|4827 MAIN ST HOUSTON TX 77002|29.7304|-95.3855|Routed - Integrated|2025-04-15 10:12:36.0000000||Nuisance On Property - 307093-2500138984 - 4827 Main St|Nuisance On Property|180 Working Days|Jan 5 2026 4:12PM|SW|D|493W|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 15:12:36.0000000|3115452.7500000000|13830843.0000000000|4827 MAIN ST|HOUSTON|TX|77002|0332470040005|2025-04-15 15:12:36.0000000|MUSEUM PARK|Midtown MD|SWTU116|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||High grass/ brushEncampments on propertyJunk vehicle|Neighborhoods 2500138982|2500138982|8511 TRIOLA LN HOUSTON TX 77036|29.6967|-95.5346|Routed|2025-04-15 10:12:03.0000000||Missed Garbage Pickup - 2500138982 - 8511 TRIOLA LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 3:17PM|SW|J|530J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 15:17:48.0000000|3068523.2500000000|13817165.0000000000|8511 TRIOLA LN|HOUSTON|TX|77036|0933330000007|2025-04-15 15:12:03.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Missed Garbage Pickup 4/15/2025 10:17||trash skipped callers extra can she is paying for reoccurring issue|Solid Waste Management 2500138981|20521291-2500138981|3214 AVALON PL HOUSTON TX 77019|29.7464|-95.4236|Service Completed|2025-04-15 10:11:52.0000000|Apr 15 2025 3:32PM|Water Leak - 20521291-2500138981 - 3214 AVALON PL|Water Leak|10 Calendar Days|Apr 25 2025 3:16PM|NW|G|492P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:16:55.0000000|3103202.1000000000|13836291.0400000000|3214 AVALON PL|HOUSTON|TX|77019|0601450000015|2025-04-15 15:11:52.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NW|River Oaks Property Owners||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 3:31:13 PM - Case # 20521291 -2500138981: Dear Custome||3214 Avalon Place 77019|4/15/2025 3:31:13 PM - Case # 20521291 -2500138981: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138980|20521288-2500138980|4810 EDFIELD ST HOUSTON TX 77033|29.6742|-95.3532|Service Completed|2025-04-15 10:10:48.0000000|Apr 16 2025 3:17PM|Sewer Wastewater - 20521288-2500138980 - 4810 EDFIELD ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:11PM|SE|D|533V|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 15:11:49.0000000|3126348.5000000000|13810733.0000000000|4810 EDFIELD ST|HOUSTON|TX|77033|0852840000004|2025-04-15 15:10:48.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:16:02 PM - Case # 20521288 -2500138980: All investig||NULL|4/16/2025 3:16:02 PM - Case # 20521288 -2500138980: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138978|2500138978|5506 LAVENDER ST HOUSTON TX 77026|29.8103|-95.3203|Routed|2025-04-15 10:10:37.0000000||Missed Heavy Trash Pickup - 2500138978 - 5506 LAVENDER ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 3:18PM|NE|B|454U|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 15:11:33.0000000|3135246.0000000000|13860509.0000000000|5506 LAVENDER ST|HOUSTON|TX|77026|0651290690577|2025-04-15 15:10:37.0000000|KASHMERE GARDENS||NETH111|THURSDAY|NE|NWTH-A-06|THURSDAY-A|NW|S|2nd Friday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Heavy Trash Pickup 4/15/2025 10:11||NULL|Solid Waste Management 2500138977|221192-2500138977|2313 MORSE ST HOUSTON TX 77019|29.745|-95.4052|Routed - Integrated|2025-04-15 10:10:31.0000000||Tree Trim - 221192-2500138977 - 2313 MORSE ST|Tree Trim|75 Calendar Days|Jun 29 2025 3:12PM|SW|C|492V|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 15:12:12.0000000|3109040.0000000000|13835969.0000000000|2313 MORSE ST|HOUSTON|TX|77019|0291710000006|2025-04-15 15:10:31.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO120|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Tree Trim 4/15/2025 10:12:12 AM||tree limb fell down on caller's vehicle|Parks and Recreation 2500138976|2500138976|1502 PATTERSON ST HOUSTON TX 77007|29.7742|-95.4062|Routed|2025-04-15 10:10:12.0000000||Parking Violation - 2500138976 - 1500 PATTERSON ST|Parking Violation|19 Calendar Days|May 4 2025 3:12PM|NW|C|492H|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 15:12:37.0000000|3108445.5000000000|13846602.0000000000|1502 PATTERSON ST|HOUSTON|TX|77007|0221060000026|2025-04-15 15:10:12.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Parking Violation 4/15/2025 10:12:37 AM||+++ ADDRESS WARNING +++Entered Address: 1500 PATTERSON STValidated Address: 1502 PATTERSON ST - Address Id: 27899+++ ADDRESS WARNING +++WHITE JEEP 4-WHEELER|Parking Management 2500138975|2500138975|3507 COBB ST HOUSTON TX 77004|29.7257|-95.355|Service Completed|2025-04-15 10:10:02.0000000|Apr 16 2025 11:00AM|Storm Debris Collection - 2500138975 - 3507 COBB ST|Storm Debris Collection|5 Calendar Days|Apr 20 2025 3:15PM|SE|D|493Z|Solid Waste Management|Collections|Storm Debris Collection|1|Resolved|2025-04-15 15:15:04.0000000|3125186.7700000000|13829415.2400000000|3507 COBB ST|HOUSTON|TX|77004|0090330020005|2025-04-15 15:10:02.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW||3rd Friday|SE|SWM Collections|FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|SWM is no longer collecting storm debris. Please utilize deposit||Fallen tree limps on property. Tree branches have been collected and put in front of property for pickup. Address is 3507 Cobb St Houston TX 77004. Can this please be put on the schedule for pickup.|SWM is no longer collecting storm debris. Please utilize depository centers or heavy trash service day for removal. 2500138974|2500138974|11505 CHIMNEY ROCK RD HOUSTON 77035|29.6564|-95.4767|Service Completed|2025-04-15 10:09:38.0000000|Apr 19 2025 10:44AM|Recycling Cart Replace - 2500138974 - 11505 CHIMNEY ROCK RD|Recycling Cart Replace|14 Calendar Days|Apr 29 2025 3:12PM|SW|K|571B|Solid Waste Management|Recycling|Recycling Cart Replace|1|Resolved|2025-04-15 15:12:19.0000000|3087348.2500000000|13803061.0000000000|11505 CHIMNEY ROCK RD|HOUSTON||77035|0860130000019|2025-04-15 15:09:38.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes:||customer now has 2 green recycling bin----they both need to be picked up|Completed by Tommie Bell. Notes: 2500138973|2500138973|5818 BELMARK ST HOUSTON TX 77033|29.6638|-95.3317|Service Completed|2025-04-15 10:09:27.0000000|Apr 15 2025 1:05PM|Dead Animal Collection - 2500138973 - 5818 BELMARK ST|Dead Animal Collection|4 Calendar Days|Apr 19 2025 3:10PM|SE|D|534X|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 15:10:09.0000000|3133282.5000000000|13807160.0000000000|5818 BELMARK ST|HOUSTON|TX|77033|0812960000005|2025-04-15 15:09:27.0000000|SOUTH PARK||SEFR103|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: DOG COLLECTED (Copper and||NULL|Completed by Samuel Gallegos. Notes: DOG COLLECTED (Copper and Sam) 2500138972|2500138972|4708 MARKET ST HOUSTON TX 77020|29.7727|-95.3224|Service Completed|2025-04-15 10:09:10.0000000|Apr 16 2025 10:10AM|Trash Dumping or Illegal Dumpsite - 2500138972 - 4708 Market St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 3:09PM|NE|B|494G|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-15 15:09:10.0000000|3134987.2500000000|13846827.0000000000|4708 MARKET ST|HOUSTON|TX|77020|0610230160002|2025-04-15 15:09:10.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Isaiah Conway. Notes: No Violation Present at curbs||Trash|Completed by Isaiah Conway. Notes: No Violation Present at curbside near right of way. 2500138971|2500138971|919 CORTLANDT ST HOUSTON TX 77008|29.7877|-95.3953|Per Customer Request|2025-04-15 10:08:37.0000000|Apr 18 2025 7:56AM|Parking Violation - 2500138971 - 937 CORTLANDT ST|Parking Violation|19 Calendar Days|May 4 2025 3:09PM|NW|C|493A|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 15:09:54.0000000|3111626.0000000000|13851567.0000000000|919 CORTLANDT ST|HOUSTON|TX|77008|0202250000008|2025-04-15 15:08:37.0000000|GREATER HEIGHTS||NWTH116|THURSDAY|NW|NETH-B-08|THURSDAY-B|NE|S|3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|services no longer needed||+++ ADDRESS WARNING +++Entered Address: 937 CORTLANDT STValidated Address: 919 CORTLANDT ST - Address Id: 1850903+++ ADDRESS WARNING +++Junk vehicle|services no longer needed 2500138970|307091-2500138970|6330 WINDSWEPT LN HOUSTON TX 77057|29.7266|-95.4947|Routed - Integrated|2025-04-15 10:08:33.0000000||Junk Motor Vehicle - 307091-2500138970 - 6330 WINDSWEPT LN|Junk Motor Vehicle|176 Working Days|Dec 30 2025 4:13PM|SW|J|491W|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-15 15:13:37.0000000|3080865.2700000000|13828415.7800000000|6330 WINDSWEPT LN|HOUSTON|TX|77057|0690440080250|2025-04-15 15:08:33.0000000|MID WEST||||SW|||SW|||SW||FULL|176 Working Days|Portal|2025-04-20 11:15:04.1430000|none||On Private Property|Neighborhoods 2500138969|12696709-2500138969|10730 WICKLOWE ST HOUSTON TX 77016|29.8711|-95.3101|Service Completed|2025-04-15 10:07:38.0000000|Apr 16 2025 9:51AM|Street Condition - 12696709-2500138969 - 5500 LITTLE YORK RD|Street Condition|30 Calendar Days|May 15 2025 3:09PM|NE|B|414V|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 15:09:23.0000000|3137859.2500000000|13882647.0000000000|10730 WICKLOWE ST|HOUSTON|TX|77016|1012060000133|2025-04-15 15:07:38.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: 5500 LITTLE YORK RDValidated Address: 10730 WICKLOWE ST - Address Id: 96553+++ ADDRESS WARNING +++2 potholes within a few feet away from each other|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance repairs have been completed 2500138968|2500138968|2930 HOLLY GREEN DR HOUSTON TX 77339|30.0686|-95.1949|Routed|2025-04-15 10:07:30.0000000||Container Repair - 2500138968 - 2930 HOLLY GREEN DR|Container Repair|10 Calendar Days|Apr 25 2025 3:08PM|GNEHSA|E|297S|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 15:08:30.0000000|3171918.0000000000|13955687.0000000000|2930 HOLLY GREEN DR|HOUSTON|TX|77339|1098150000007|2025-04-15 15:07:30.0000000|KINGWOOD AREA||NETU117|TUESDAY|NE|NETU-A-06|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Container Repair 4/15/2025 10:08:30 AM||hinge is broken.|Solid Waste Management 2500138967|2500138967|4318 SPENCER ST HOUSTON TX 77007|29.7754|-95.4047|Service Completed|2025-04-15 10:07:00.0000000|Apr 16 2025 8:24AM|Missed Recycling Pickup - 2500138967 - 4318 Spencer St|Missed Recycling Pickup|4 Working Days|Apr 21 2025 3:07PM|NW|C|492H|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 15:07:00.0000000|3108853.7500000000|13846997.0000000000|4318 SPENCER ST|HOUSTON|TX|77007|1274960010002|2025-04-15 15:07:00.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by Timothy Smithers. Notes:||Please don't forget our recycling Bins are full|Completed by Timothy Smithers. Notes: 2500138966|2500138966|4454 YOAKUM BLVD HOUSTON TX 77006|29.7329|-95.3927|Routed|2025-04-15 10:06:55.0000000||Parking Violation - 2500138966 - 4454 YOAKUM BLVD|Parking Violation|19 Calendar Days|May 4 2025 3:08PM|SW|C|493W|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 15:08:08.0000000|3113157.0000000000|13831691.0000000000|4454 YOAKUM BLVD|HOUSTON|TX|77006|1341420010012|2025-04-15 15:06:55.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Maricela Cantu created Parking Violation 4/15/2025 10:08:08 AM||4454 yoakum/ jvx9805 bmw/ hut 8305 audi|Parking Management 2500138965|20521285-2500138965|6825 HAZEN ST HOUSTON TX 77074|29.6918|-95.5047|Routed - Integrated|2025-04-15 10:06:39.0000000||Water Leak - 20521285-2500138965 - 6825 HAZEN ST|Water Leak|10 Calendar Days|Apr 25 2025 3:07PM|SW|J|530M|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 15:07:50.0000000|3078066.5000000000|13815676.0000000000|6825 HAZEN ST|HOUSTON|TX|77074|0834220000006|2025-04-15 15:06:39.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 12:00:52||NULL|Public Works 2500138964|12696711-2500138964|3600 WILLIA ST HOUSTON TX 77007|29.7667|-95.3958|Routed - Integrated|2025-04-15 10:06:34.0000000||Traffic Signals - 12696711-2500138964 - 3600 WILLIA ST|Traffic Signals|22 Calendar Days|May 7 2025 3:11PM|NW|H|493J|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 15:11:37.0000000|3111870.1600000000|13843851.5200000000|3600 WILLIA ST|HOUSTON|TX|77007|0301270000014|2025-04-15 15:06:34.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signals 4/15/2025 10:11:37 AM||S Heights at Willia 77007. What is status of TRAFFIC lights? Lived here 21 years TRAFFIC terrible esp last 5 years. MANY wrecks. Dangerous. thx janet|Public Works 2500138963|20521287-2500138963|2804 ROBERTSON ST HOUSTON TX 77009|29.7869|-95.3567|Routed - Integrated|2025-04-15 10:05:57.0000000||Water Leak - 20521287-2500138963 - 2804 Robertson St|Water Leak|10 Calendar Days|Apr 25 2025 3:05PM|NE|H|493D|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 15:05:57.0000000|3123952.5000000000|13851643.0000000000|2804 ROBERTSON ST|HOUSTON|TX|77009|0641340060010|2025-04-15 15:05:57.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/15/2025 05:52:47||leak in sidewalk|Public Works 2500138962|307090-2500138962|1121 FERGUSON WAY HOUSTON TX 77088|29.878|-95.4297|Routed - Integrated|2025-04-15 10:05:28.0000000||Nuisance On Property - 307090-2500138962 - WHEATLEY ST FERGUSON WAY|Nuisance On Property|180 Working Days|Jan 5 2026 4:06PM|NW|B|412P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 15:06:21.0000000|3099666.5000000000|13883947.0000000000|1121 FERGUSON WAY|HOUSTON|TX|77088|0162630000165|2025-04-15 15:05:28.0000000|ACRES HOME||||NW|||NW|||NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Demeria Pitts created Nuisance On Property 4/15/2025 10:06:21 A||+++ ADDRESS WARNING +++Entered Address: WHEATLEY ST FERGUSON WAYValidated Address: 1121 FERGUSON WAY - Address Id: 564240+++ ADDRESS WARNING +++per citizen the whole ditch needs to be cleaned and cut|Neighborhoods 2500138961|20521280-2500138961|6720 SANDS POINT DR HOUSTON TX 77074|29.7114|-95.4998|Service Completed|2025-04-15 10:04:52.0000000|Apr 15 2025 12:56PM|Water Service - 20521280-2500138961 - 6720 SANDS POINT DR|Water Service|2 Calendar Days|Apr 17 2025 3:05PM|SW|J|530H|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 15:05:26.0000000|3079416.2500000000|13822835.0000000000|6720 SANDS POINT DR|HOUSTON|TX|77074|0930190000007|2025-04-15 15:04:52.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:56:23 PM - Case # 20521280 -2500138961: Dear Custom||6720 SANDS POINT DR|4/15/2025 12:56:23 PM - Case # 20521280 -2500138961: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500138960|2500138960|1218 SCHWEIKHARDT ST HOUSTON TX 77020|29.7727|-95.3226|Routed|2025-04-15 10:04:21.0000000||Trash Dumping or Illegal Dumpsite - 2500138960 - 1218 Schweikhardt St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 3:04PM|NE|B|494G|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 15:04:21.0000000|3134926.0000000000|13846842.0000000000|1218 SCHWEIKHARDT ST|HOUSTON|TX|77020|1374500010001|2025-04-15 15:04:21.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Also graffiti on building across street|Solid Waste Management 2500138959|2500138959|10330 ROYAL OAKS DR HOUSTON TX 77016|29.8623|-95.3021|Service Completed|2025-04-15 10:03:58.0000000|Apr 16 2025 12:36PM|Missed Garbage Pickup - 2500138959 - 10330 ROYAL OAKS DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 3:05PM|NE|B|414Z|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 15:05:15.0000000|3140395.7500000000|13879590.0000000000|10330 ROYAL OAKS DR|HOUSTON|TX|77016|0851760000865|2025-04-15 15:03:58.0000000|EAST LITTLE YORK / HOMESTEAD||NETU103|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||10330 ROYAL OAKS DR|Serviced per 4104 4/16/25 2500138958|12696708-2500138958|414 W 13TH ST HOUSTON TX 77008|29.7941|-95.4019|Routed - Integrated|2025-04-15 10:03:34.0000000||Drainage - 12696708-2500138958 - 414 W 13TH ST|Drainage|30 Calendar Days|May 15 2025 3:04PM|NW|C|452Z|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 15:04:42.0000000|3109539.0000000000|13853830.0000000000|414 W 13TH ST|HOUSTON|TX|77008|0201790000034|2025-04-15 15:03:34.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 06:49:32||NULL|Public Works 2500138957|20521281-2500138957|212 S 74TH 1/2 ST HOUSTON TX 77011|29.731|-95.2938|Service Completed|2025-04-15 10:03:29.0000000|Apr 15 2025 12:04PM|Sewer Wastewater - 20521281-2500138957 - 212 S 74TH 1/2 ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:05PM|NE|I|495W|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 15:05:12.0000000|3144530.0000000000|13831977.0000000000|212 S 74TH 1/2 ST|HOUSTON|TX|77011|0321160100004|2025-04-15 15:03:29.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:03:53 PM - Case # 20521281 -2500138957: All investi||212 South 74th 1/2 Street 77011City installed new sewer line. The connection to the house has mud in it.|4/15/2025 12:03:53 PM - Case # 20521281 -2500138957: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138954|20521282-2500138954|203 MILBY ST HOUSTON TX 77003|29.7487|-95.3366|Service Completed|2025-04-15 10:02:11.0000000|Apr 15 2025 1:32PM|Water Service - 20521282-2500138954 - 3804 SHERMAN ST|Water Service|2 Calendar Days|Apr 17 2025 3:05PM|NE|H|494N|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 15:05:22.0000000|3130776.7500000000|13837923.0000000000|203 MILBY ST|HOUSTON|TX|77003|1365560010007|2025-04-15 15:02:11.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:32:42 PM - Case # 20521282 -2500138954: All investig||+++ ADDRESS WARNING +++Entered Address: 3804 SHERMAN STValidated Address: 203 MILBY ST - Address Id: 1954079+++ ADDRESS WARNING +++low water pressure // happened after COH worked in area // meter by street|4/15/2025 1:32:42 PM - Case # 20521282 -2500138954: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138953|2500138953|9401 FONDREN RD HOUSTON TX 77074|29.6774|-95.5085|Routed|2025-04-15 10:01:26.0000000||City Engineer - 2500138953 - 9401 FONDREN RD|City Engineer|5 Calendar Days|Apr 20 2025 3:02PM|SW|J|530V|Public Works|Houston Permitting Center|City Engineer|0|Active|2025-04-15 15:02:00.0000000|3077003.1600000000|13810393.5400000000|9401 FONDREN RD|HOUSTON|TX|77074|none|2025-04-15 15:01:26.0000000|BRAEBURN||||SW|||SW|||SW|HPC CityEngineer|FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB Assigned to Inspector Stephen on 4/15/2025||In the fondren place townhomes HOA decided to cut the street to pour concrete and they didn't get a permit. Now they are trying to do the same again. They are cutting the street as you read this.|Public Works 2500138952|20521279-2500138952|7006 BELLE GLEN DR HOUSTON TX 77072|29.7019|-95.5866|Service Completed|2025-04-15 10:01:04.0000000|Apr 15 2025 11:36AM|Sewer Wastewater - 20521279-2500138952 - 7006 BELLE GLEN DR|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:01PM|SW|F|529E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 15:01:04.0000000|3051964.5000000000|13818562.0000000000|7006 BELLE GLEN DR|HOUSTON|TX|77072|0982760000011|2025-04-15 15:01:04.0000000|ALIEF|International MD|SWMO120|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:36:07 AM - Case # 20521279 -2500138952: All investi||Citizen states he is having sewer back up after the city came out to fix the issue. Case 2500134100|4/15/2025 11:36:07 AM - Case # 20521279 -2500138952: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138951|20521283-2500138951|1022 W 41ST ST HOUSTON TX 77018|29.8243|-95.4258|Service Completed|2025-04-15 10:00:52.0000000|Apr 15 2025 11:54AM|Water Leak - 20521283-2500138951 - 1022 W 41ST ST|Water Leak|10 Calendar Days|Apr 25 2025 3:04PM|NW|C|452K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:04:11.0000000|3101616.7500000000|13864597.0000000000|1022 W 41ST ST|HOUSTON|TX|77018|0660460500006|2025-04-15 15:00:52.0000000|CENTRAL NORTHWEST||NWTU110|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:54:41 AM - Case # 20521283 -2500138951: The Service||please contact builder xxx-xxx-xxxx or home owner prior to arrivalsewer line leaking/service line was hit after installing pool outside of easement 1022 W 41st st 77018|4/15/2025 11:54:41 AM - Case # 20521283 -2500138951: The Service Request has been cancelled. 2500138950|2500138950|610 MAIN ST HOUSTON TX 77002|29.76|-95.3625|Routed|2025-04-15 10:00:12.0000000||Parking Meter - 2500138950 - MAIN ST TEXAS ST|Parking Meter|18 Calendar Days|May 3 2025 3:00PM|NW|I|493L|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-15 15:00:56.0000000|3122299.0000000000|13841788.0000000000|610 MAIN ST|HOUSTON|TX|77002|0010680000006|2025-04-15 15:00:12.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM Parking Meter|FULL|18 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Parking Meter 4/15/2025 10:00:56 AM||+++ ADDRESS WARNING +++Entered Address: MAIN ST TEXAS STValidated Address: 610 MAIN ST - Address Id: 1870955+++ ADDRESS WARNING +++main and texas # 4786|Parking Management 2500138949|2500138949|1030 WAVERLY ST HOUSTON 77008|29.7899|-95.4041|Routed|2025-04-15 10:00:10.0000000||SWM Escalation - 2500138949 - 1030 WAVERLY ST|SWM Escalation|3 Working Days|Apr 18 2025 3:08PM|NW|C|492D|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 15:01:45.0000000|3108880.0000000000|13852291.0000000000|1030 WAVERLY ST|HOUSTON||77008|0202070000029|2025-04-15 15:00:10.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created SWM Escalation 4/15/2025 10:01:45 AM||NULL|Solid Waste Management 2500138948|20521284-2500138948|12425 SHARPVIEW DR HOUSTON TX 77072|29.6995|-95.5991|Service Completed|2025-04-15 09:59:48.0000000|Apr 15 2025 1:44PM|Water Leak - 20521284-2500138948 - 12425 SHARPVIEW DR|Water Leak|10 Calendar Days|Apr 25 2025 3:04PM|SW|F|528M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 15:04:21.0000000|3048036.2500000000|13817582.0000000000|12425 SHARPVIEW DR|HOUSTON|TX|77072|1031940010425|2025-04-15 14:59:48.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:43:44 PM - Case # 20521284 -2500138948: Dear Custome||caller states that there is three leaks in the same road in the middle of the street|4/15/2025 1:43:44 PM - Case # 20521284 -2500138948: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138947|2500138947|3407 STANFORD ST HOUSTON TX 77006|29.7421|-95.3888|Routed|2025-04-15 09:59:25.0000000||Parking Violation - 2500138947 - 3407 STANFORD ST|Parking Violation|19 Calendar Days|May 4 2025 3:00PM|SW|C|493S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 15:00:50.0000000|3114290.2500000000|13835045.0000000000|3407 STANFORD ST|HOUSTON|TX|77006|0261490010024|2025-04-15 14:59:25.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Parking Violation 4/15/2025 10:00:50 AM||Junk vehicle|Parking Management 2500138946|12696705-2500138946|4629 MARKET ST HOUSTON TX 77020|29.7731|-95.323|Routed - Integrated|2025-04-15 09:59:24.0000000||Street Condition - 12696705-2500138946 - 4607-4699 Market St|Street Condition|30 Calendar Days|May 15 2025 2:59PM|NE|B|494G|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-15 14:59:24.0000000|3134813.0000000000|13846967.0000000000|4629 MARKET ST|HOUSTON|TX|77020|0601070050012|2025-04-15 14:59:24.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/15/2025 05:09:44||+++ ADDRESS Warning +++Entered Address: 4607-4699 Market StValidated Address: 4629 MARKET ST - Address Id: 110721+++ ADDRESS Warning +++Multiple buckled spots like this on Market going East.|Public Works 2500138944|12696710-2500138944|3825 SYNOTT RD HOUSTON TX 77082|29.7165|-95.6152|Service Completed|2025-04-15 09:58:58.0000000|Apr 16 2025 2:12PM|Pothole - 12696710-2500138944 - SYNOTT RD ASHFORD POINT DR|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SW|F|528C|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 15:07:30.0000000|3042794.7500000000|13823766.0000000000|3825 SYNOTT RD|HOUSTON|TX|77082|1156070000001|2025-04-15 14:58:58.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: SYNOTT RD ASHFORD POINT DRValidated Address: 3825 SYNOTT RD - Address Id: 1213687+++ ADDRESS WARNING +++2 potholes in the same lane headed north bound|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate case Dynamic365 Case Id 2500129666. Location : 4010 synott road HOUSTON 77082 2500138943|2500138943|5630 VALKEITH DR HOUSTON TX 77096|29.6722|-95.4845|Routed|2025-04-15 09:58:43.0000000||Missed Garbage Pickup - 2500138943 - 5630 VALKEITH DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 2:59PM|SW|C|531S|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 14:59:34.0000000|3084687.7500000000|13808744.0000000000|5630 VALKEITH DR|HOUSTON|TX|77096|0942040000008|2025-04-15 14:58:43.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/15/2025 9:59:34 A||Caller is stating that she always gets skipped|Solid Waste Management 2500138942|2500138942|427 BROWN SADDLE RD HOUSTON 77057|29.7653|-95.4818|Routed|2025-04-15 09:58:30.0000000||HPW Escalation - 2500138942 - 427 BROWN SADDLE RD|HPW Escalation|3 Working Days|Apr 18 2025 3:06PM|NW|G|491K|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-15 14:59:34.0000000|3084516.0000000000|13842589.0000000000|427 BROWN SADDLE RD|HOUSTON||77057|0871700000003|2025-04-15 14:58:30.0000000|GREATER UPTOWN||||NW|||NW|||NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created HPW Escalation 4/15/2025 9:59:34||Found to be wwo related cave underneath meter box broken sewer tap at main repair sketch needed Resolution Code: REFWWO|Public Works 2500138941|2500138941|8335 BONNER DR HOUSTON TX 77017|29.6841|-95.2605|Service Completed - Further Actions|2025-04-15 09:58:12.0000000|Apr 17 2025 8:11AM|Occupancy Violation - 2500138941 - 8335 BONNER DR|Occupancy Violation|7 Calendar Days|Apr 22 2025 2:59PM|SE|I|535Q|Public Works|Houston Permitting Center|Occupancy Violation|1|Resolved|2025-04-15 14:59:36.0000000|3155664.7500000000|13815265.0000000000|8335 BONNER DR|HOUSTON|TX|77017|0591790130030|2025-04-15 14:58:12.0000000|MEADOWBROOK / ALLENDALE||SEMO119|MONDAY|SE|SEMO-B-10|MONDAY-B|SE|S|1st Monday|SE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Notice posted on property follow up scheduled.||No certificate of occupancy|Notice posted on property follow up scheduled. 2500138940|2500138940|4604 MARKET ST HOUSTON TX 77020|29.7725|-95.3241|Routed|2025-04-15 09:58:01.0000000||Trash Dumping or Illegal Dumpsite - 2500138940 - 4518-4604 Market St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 2:58PM|NE|B|494F|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 14:58:01.0000000|3134470.7500000000|13846747.0000000000|4604 MARKET ST|HOUSTON|TX|77020|0402570000043|2025-04-15 14:58:01.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 4518-4604 Market St Val||+++ ADDRESS Warning +++Entered Address: 4518-4604 Market StValidated Address: 4604 MARKET ST - Address Id: 110701+++ ADDRESS Warning +++Illegal Dumping and overgrown lot|Solid Waste Management 2500138939|2500138939|8807 KLONDIKE ST HOUSTON TX 77075|29.6361|-95.2597|Routed|2025-04-15 09:56:48.0000000||Missed Heavy Trash Pickup - 2500138939 - 8807 KLONDIKE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 3:04PM|SE|I|575L|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 14:57:44.0000000|3156464.0000000000|13797807.0000000000|8807 KLONDIKE ST|HOUSTON|TX|77075|0630340420029|2025-04-15 14:56:48.0000000|GREATER HOBBY AREA|HCID #9|SETH120|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Heavy Trash Pickup 4/15/2025 9:||8807 KLONDIKE ST/ trash been out for 2 months|Solid Waste Management 2500138938|20521277-2500138938|3010 AUSTIN ST HOUSTON TX 77004|29.7406|-95.3732|Service Completed|2025-04-15 09:56:04.0000000|Apr 16 2025 12:48PM|Water Leak - 20521277-2500138938 - 3010 AUSTIN ST|Water Leak|10 Calendar Days|Apr 25 2025 2:56PM|SW|D|493T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:56:10.0000000|3119239.5000000000|13834680.0000000000|3010 AUSTIN ST|HOUSTON|TX|77004|1227880010004|2025-04-15 14:56:04.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:47:16 PM - Case # 20521277 -2500138938: Dear Custom||citizen states water is flowing into the curb|4/16/2025 12:47:16 PM - Case # 20521277 -2500138938: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500138937|2500138937|6306 N WAYSIDE DR HOUSTON TX 77028|29.82|-95.284|Service Completed|2025-04-15 09:55:17.0000000|Apr 15 2025 10:22AM|Missed Heavy Trash Pickup - 2500138937 - 6306 N WAYSIDE DR|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 3:02PM|NE|B|455P|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-15 14:55:59.0000000|3146629.2500000000|13864416.0000000000|6306 N WAYSIDE DR|HOUSTON|TX|77028|0670560070005|2025-04-15 14:55:17.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||NULL|Solid Waste Management 2500138936|12696706-2500138936|5835 ROBERTA LN HOUSTON TX 77396|29.9465|-95.3019|Service Completed|2025-04-15 09:55:06.0000000|Apr 17 2025 6:15PM|Street Condition - 12696706-2500138936 - 5835 roberta lane|Street Condition|30 Calendar Days|May 15 2025 3:02PM|NE|B|374R|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 15:02:46.0000000|3139492.2500000000|13910218.0000000000|5835 ROBERTA LN|HOUSTON|TX|77396|1410640010002|2025-04-15 14:55:06.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: 5835 roberta laneValidated Address: 5835 ROBERTA LN - Address Id: 801892+++ ADDRESS WARNING +++|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500138935|20521278-2500138935|5309 WIPPRECHT ST HOUSTON TX 77026|29.8089|-95.3225|Service Completed|2025-04-15 09:54:55.0000000|Apr 15 2025 10:26AM|Water Leak - 20521278-2500138935 - N LOOP FWY E WIPPRECHT ST|Water Leak|10 Calendar Days|Apr 25 2025 2:56PM|NE|B|454U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:56:02.0000000|3134404.2500000000|13859935.0000000000|5309 WIPPRECHT ST|HOUSTON|TX|77026|0651280550369|2025-04-15 14:54:55.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 10:26:07 AM - Case # 20521278 -2500138935: Dear Custom||+++ ADDRESS WARNING +++Entered Address: N LOOP FWY E WIPPRECHT STValidated Address: 5309 WIPPRECHT ST - Address Id: 1165767+++ ADDRESS WARNING +++|4/15/2025 10:26:07 AM - Case # 20521278 -2500138935: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500138934|2500138934|5630 BURLINGHALL DR HOUSTON TX 77035|29.6533|-95.4857|Service Completed|2025-04-15 09:54:52.0000000|Apr 16 2025 11:57AM|Dead Animal Collection - 2500138934 - 5630 BURLINGHALL DR|Dead Animal Collection|4 Calendar Days|Apr 19 2025 2:55PM|SW|K|571A|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 14:55:30.0000000|3084514.7500000000|13801844.0000000000|5630 BURLINGHALL DR|HOUSTON|TX|77035|0860190000024|2025-04-15 14:54:52.0000000|WESTBURY||SWTH111|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Animal collected||NULL|Animal collected 2500138933|2500138933|5801 N HOUSTON ROSSLYN RD HOUSTON TX 77091|29.851|-95.4747|Routed|2025-04-15 09:54:24.0000000||Health Code - 2500138933 - 5801 N HOUSTON ROSSLYN RD|Health Code|55 Calendar Days|Jun 9 2025 2:57PM|NW|A|451B|Health|Environmental Health|Health Code|0|Active|2025-04-15 14:57:03.0000000|3085856.2500000000|13873796.0000000000|5801 N HOUSTON ROSSLYN RD|HOUSTON|TX|77091|1071680000013|2025-04-15 14:54:24.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Health Code 4/15/2025 9:57:03 AM||Unit 2103 hasnt had ac in 2 wees and mgmt hasnt fixed it|Health 2500138932|2500138932|1102 SCHWEIKHARDT ST HOUSTON TX 77020|29.7717|-95.3228|Routed|2025-04-15 09:54:21.0000000||Trash Dumping or Illegal Dumpsite - 2500138932 - 1102 Schweikhardt St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 2:54PM|NE|B|494G|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 14:54:21.0000000|3134884.2500000000|13846473.0000000000|1102 SCHWEIKHARDT ST|HOUSTON|TX|77020|0610230100011|2025-04-15 14:54:21.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||4729 sharon|Solid Waste Management 2500138931|12696703-2500138931|1321 CANTERLANE DR HOUSTON TX 77047|29.6199|-95.4018|Service Completed|2025-04-15 09:54:10.0000000|Apr 17 2025 2:01PM|Traffic Signs - 12696703-2500138931 - 1321 CANTERLANE DR|Traffic Signs|14 Working Days|May 5 2025 2:57PM|SW|D|572R|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 14:57:46.0000000|3111538.2500000000|13790527.0000000000|1321 CANTERLANE DR|HOUSTON|TX|77047|0842010000013|2025-04-15 14:54:10.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||CANTERLANE DR NORTHUMB RD street sign and stop sign damaged|Resolution :08. Maintenance repair has been completedClose Comments :Completed 2500138930|20521290-2500138930|701 N SAN JACINTO ST HOUSTON TX 77002|29.7646|-95.3575|Service Completed|2025-04-15 09:53:47.0000000|Apr 16 2025 9:42AM|Water Leak - 20521290-2500138930 - 701 N SAN JACINTO ST|Water Leak|10 Calendar Days|Apr 25 2025 2:55PM|NE|H|493M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:55:30.0000000|3123944.2500000000|13843554.0000000000|701 N SAN JACINTO ST|HOUSTON|TX|77002|0031220000001|2025-04-15 14:53:47.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:41:04 AM - Case # 20521290 -2500138930: The case you||701 n san jacinto/ bayou side/ harris county jail|4/16/2025 9:41:04 AM - Case # 20521290 -2500138930: The case you reported is closed after research. 2500138929|12696704-2500138929|15319 KURT DR HOUSTON TX 77396|29.9421|-95.2998|Service Completed|2025-04-15 09:53:15.0000000|Apr 17 2025 6:15PM|Street Condition - 12696704-2500138929 - 15319 kurt drive|Street Condition|30 Calendar Days|May 15 2025 3:00PM|NE|B|375S|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 15:00:17.0000000|3140220.2500000000|13908635.0000000000|15319 KURT DR|HOUSTON|TX|77396|0731850000416|2025-04-15 14:53:15.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: 15319 kurt driveValidated Address: 15319 KURT DR - Address Id: 757564+++ ADDRESS WARNING +++|Resolution :52. Large Pothole CompletedClose Comments :Repair completed 2500138928|12696707-2500138928|5907 EDWARD DR HOUSTON TX 77396|29.9427|-95.2992|Service Completed|2025-04-15 09:53:14.0000000|Apr 16 2025 2:31PM|Traffic Signs - 12696707-2500138928 - 6007 edward drive|Traffic Signs|14 Working Days|May 5 2025 3:02PM|NE|B|374V|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 15:02:02.0000000|3139761.2500000000|13908839.0000000000|5907 EDWARD DR|HOUSTON|TX|77396|0731850000386|2025-04-15 14:53:14.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: 6007 edward driveValidated Address: 5907 EDWARD DR - Address Id: 763304+++ ADDRESS WARNING +++kirk and edwards|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance complete 2500138927|2500138927|2349 BOLSOVER ST HOUSTON TX 77005|29.7183|-95.4138|Routed|2025-04-15 09:51:17.0000000||Missed Garbage Pickup - 2500138927 - 2349 BOLSOVER ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 2:52PM|SW|C|532C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 14:52:57.0000000|3106631.7500000000|13826157.0000000000|2349 BOLSOVER ST|HOUSTON|TX|77005|0591290010030|2025-04-15 14:51:17.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Garbage Pickup 4/15/2025 9:52:57 A||citizen been waiting for trash container. new residence.. driver passed bags.. pls return.. very upset citizen.|Solid Waste Management 2500138926|2500138926|1037 REVEREND B J LEWIS DR HOUSTON TX 77088|29.8751|-95.4279|Routed|2025-04-15 09:51:03.0000000||Add a Can - 2500138926 - 1037 REVEREND B J LEWIS DR|Add a Can|14 Calendar Days|Apr 29 2025 2:56PM|NW|B|412T|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 14:56:22.0000000|3100414.2500000000|13883007.0000000000|1037 REVEREND B J LEWIS DR|HOUSTON|TX|77088|0710900540258|2025-04-15 14:51:03.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Please deliver one ((zzz) additional can.|Solid Waste Management 2500138925|20521275-2500138925|5808 RENWICK DR HOUSTON TX 77081|29.7184|-95.4854|Service Completed|2025-04-15 09:51:02.0000000|Apr 15 2025 5:36PM|Water Service - 20521275-2500138925 - 5808 RENWICK DR|Water Service|2 Calendar Days|Apr 17 2025 2:51PM|SW|J|531A|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 14:51:53.0000000|3083896.2500000000|13825519.0000000000|5808 RENWICK DR|HOUSTON|TX|77081|1349840010001|2025-04-15 14:51:02.0000000|GULFTON||||SW|||SE|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:35:53 PM - Case # 20521275 -2500138925: Investigatio||NULL|4/15/2025 5:35:53 PM - Case # 20521275 -2500138925: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138924|2500138924||29.7584|-95.3698|Routed|2025-04-15 09:50:51.0000000||MYR Correspondence - 2500138924|MYR Correspondence|7 Calendar Days|Apr 22 2025 2:51PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 14:51:04.0000000|0|0|||||none|2025-04-15 14:50:51.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 9:51:||citizen has concerns with MPD Chief|Mayor Office 2500138923|2500138923|597 VAN MOLAN ST HOUSTON TX 77022|29.8298|-95.3662|Service Completed|2025-04-15 09:50:48.0000000|Apr 16 2025 2:53PM|Missed Garbage Pickup - 2500138923 - 597 VAN MOLAN ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 2:52PM|NE|H|453L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 14:52:04.0000000|3120453.5000000000|13867172.0000000000|597 VAN MOLAN ST|HOUSTON|TX|77022|0420050000062|2025-04-15 14:50:48.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|No can out per 52076||missed trash pick up|No can out per 52076 2500138922|2500138922|2349 BOLSOVER ST HOUSTON 77005|29.7183|-95.4138|Service Completed|2025-04-15 09:50:22.0000000|Apr 16 2025 9:38AM|Liaison Comm - 2500138922 - 2349 BOLSOVER ST|Liaison Comm|5 Working Days|Apr 22 2025 2:57PM|SW|C|532C|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 14:50:41.0000000|3106631.7500000000|13826157.0000000000|2349 BOLSOVER ST|HOUSTON||77005|0591290010030|2025-04-15 14:50:22.0000000|UNIVERSITY PLACE||SWTU120|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE|S|3rd Monday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||900031454011|container department has been notified 2500138921|2500138921|7833 NARCISSUS ST HOUSTON TX 77012|29.7074|-95.281|Service Completed|2025-04-15 09:50:03.0000000|Apr 16 2025 8:33AM|Missed Garbage Pickup - 2500138921 - 7833 NARCISSUS ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 2:51PM|SE|I|535F|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 14:51:22.0000000|3148882.5000000000|13823508.0000000000|7833 NARCISSUS ST|HOUSTON|TX|77012|0531560000112|2025-04-15 14:50:03.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||The containers are on Fennell st|Completed by Robert Lonzo. Notes: 2500138919|2500138919|11510 LARKDALE DR HOUSTON TX 77099|29.6705|-95.5788|Routed|2025-04-15 09:48:11.0000000||Missed Garbage Pickup - 2500138919 - 11510 LARKDALE DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 2:49PM|SW|F|529T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 14:49:44.0000000|3054782.2500000000|13807228.0000000000|11510 LARKDALE DR|HOUSTON|TX|77099|1033730010046|2025-04-15 14:48:11.0000000|ALIEF|International MD|SWMO106|MONDAY|SW|SWMO-B-05|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/15/2025 9:49:44 A||Caller is stating that trash did not get picked up on his side of the street and its an ongoing issue every other week|Solid Waste Management 2500138918|2500138918|5918 YARWELL DR HOUSTON TX 77096|29.6705|-95.4935|Service Completed|2025-04-15 09:47:40.0000000|Apr 16 2025 9:36AM|Liaison Comm - 2500138918 - 5918 YARWELL DR|Liaison Comm|5 Working Days|Apr 22 2025 2:56PM|SW|C|531S|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 14:49:47.0000000|3081843.2500000000|13808017.0000000000|5918 YARWELL DR|HOUSTON|TX|77096|0961600000005|2025-04-15 14:47:40.0000000|MEYERLAND AREA|HCID #5 (Brays Oaks)|SWTU112|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||case overdue|container department has been notified 2500138917|2500138917|12514 BEAR VALLEY DR HOUSTON TX 77072|29.7004|-95.6028|Routed|2025-04-15 09:47:31.0000000||Missed Garbage Pickup - 2500138917 - 12520 BEAR VALLEY DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 2:48PM|SW|F|528H|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 14:48:55.0000000|3046833.7500000000|13817960.0000000000|12514 BEAR VALLEY DR|HOUSTON|TX|77072|1239110010006|2025-04-15 14:47:31.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/15/2025 9:48:55 A||+++ ADDRESS WARNING +++Entered Address: 12520 BEAR VALLEY DRValidated Address: 12514 BEAR VALLEY DR - Address Id: 669781+++ ADDRESS WARNING +++12520 bear valley dr|Solid Waste Management 2500138916|12696702-2500138916|4643 E RICHEY RD HOUSTON TX 77338|30.0149|-95.3596|Routed - Integrated|2025-04-15 09:46:48.0000000||Traffic Signs - 12696702-2500138916 - 4643 E Richey Rd|Traffic Signs|14 Working Days|May 5 2025 2:46PM|NE|B|333R|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 14:46:48.0000000|3120469.0000000000|13934511.0000000000|4643 E RICHEY RD|HOUSTON|TX|77338|1360420020001|2025-04-15 14:46:48.0000000|IAH / AIRPORT AREA||||NE|||NE|||NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Two way traffic sign leaning into st hitting semi mirrors|Public Works 2500138915|20521276-2500138915|10134 VALLEY CLUB DR HOUSTON TX 77078|29.8482|-95.2362|Service Completed|2025-04-15 09:46:44.0000000|Apr 15 2025 1:55PM|Water Leak - 20521276-2500138915 - 10134 VALLEY CLUB DR|Water Leak|10 Calendar Days|Apr 25 2025 2:51PM|NE|B|456B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:51:51.0000000|3161428.7500000000|13875145.0000000000|10134 VALLEY CLUB DR|HOUSTON|TX|77078|1031820000030|2025-04-15 14:46:44.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:53:35 PM - Case # 20521276 -2500138915: The case you||Please make contact before arrival. I have pictures. Ever since city did work a sink hole started forming near the water lines it is getting worse over timeWater Leak - 20516319-2500111929 - 10134 VALLEY CLUB DRsink hole in front of yard closer to the ma|4/15/2025 1:53:35 PM - Case # 20521276 -2500138915: The case you reported is closed after research. 2500138914|2500138914|3710 BLACK LOCUST DR HOUSTON TX 77088|29.8716|-95.4597|Routed|2025-04-15 09:46:44.0000000||Missed Recycling Pickup - 2500138914 - 3710 BLACK LOCUST DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 2:49PM|NW|A|411V|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 14:49:19.0000000|3090366.2500000000|13881452.0000000000|3710 BLACK LOCUST DR|HOUSTON|TX|77088|1059300040008|2025-04-15 14:46:44.0000000|GREATER INWOOD|Near Northwest MD|NWTU120|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Missed Recycling Pickup 4/15/2025 9:49||3710 black locust drive|Solid Waste Management 2500138913|20521273-2500138913|1505 N LOOP FWY HOUSTON TX 77008|29.8121|-95.4279|Service Completed|2025-04-15 09:45:59.0000000|Apr 16 2025 7:10PM|Sewer Wastewater - 20521273-2500138913 - 1505 N LOOP FWY|Sewer Wastewater|1 Calendar Day|Apr 16 2025 2:47PM|NW|C|452P|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 14:47:30.0000000|3101107.5000000000|13860113.0000000000|1505 N LOOP FWY|HOUSTON|TX|77008|0432050020370|2025-04-15 14:45:59.0000000|GREATER HEIGHTS||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/16/2025 7:09:52 PM - Case # 20521273 -2500138913: All investig||Brake Check|4/16/2025 7:09:52 PM - Case # 20521273 -2500138913: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138912|2500138912|3921 BROOK WOODS DR HOUSTON TX 77018|29.8121|-95.4501|Service Completed|2025-04-15 09:44:16.0000000|Apr 16 2025 12:20PM|Dead Animal Collection - 2500138912 - BROOK WOODS DR VOLLMER RD|Dead Animal Collection|4 Calendar Days|Apr 19 2025 2:45PM|NW|A|451R|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 14:45:14.0000000|3094150.5000000000|13859845.0000000000|3921 BROOK WOODS DR|HOUSTON|TX|77018|0760210080152|2025-04-15 14:44:16.0000000|LAZYBROOK / TIMBERGROVE||NWTH106|THURSDAY|NW|NWTH-B-06|THURSDAY-B|NW|S|4th Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||+++ ADDRESS WARNING +++Entered Address: BROOK WOODS DR VOLLMER RDValidated Address: 3921 BROOK WOODS DR - Address Id: 940897+++ ADDRESS WARNING +++on brook woods|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500138911|20521274-2500138911|3823 BOTANY LN HOUSTON TX 77047|29.6345|-95.3658|Service Completed|2025-04-15 09:44:01.0000000|Apr 15 2025 12:00PM|Water Leak - 20521274-2500138911 - 3823 BOTANY LN|Water Leak|10 Calendar Days|Apr 25 2025 2:47PM|SE|D|573L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:47:06.0000000|3122781.2500000000|13796168.0000000000|3823 BOTANY LN|HOUSTON|TX|77047|0842670000002|2025-04-15 14:44:01.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:59:31 AM - Case # 20521274 -2500138911: Investigati||Mrs. Morris is requesting supervisor contact at xxx-xxx-xxxx .|4/15/2025 11:59:31 AM - Case # 20521274 -2500138911: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138910|2500138910||29.7584|-95.3698|Routed|2025-04-15 09:43:57.0000000||MYR Correspondence - 2500138910|MYR Correspondence|7 Calendar Days|Apr 22 2025 2:44PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 14:44:16.0000000|0|0|||||none|2025-04-15 14:43:57.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 9:44:||citizen would like to speak to Mayor Whitmire regarding personal fence clean up|Mayor Office 2500138909|2500138909|10622 IVYRIDGE RD HOUSTON TX 77043|29.7967|-95.5579|Service Completed - Further Actions|2025-04-15 09:43:55.0000000|Apr 15 2025 9:56AM|Missed Yard Waste Pickup - 2500138909 - 10622 IVYRIDGE RD|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 2:48PM|NW|A|449Z|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 14:48:58.0000000|3060069.6500000000|13853289.4800000000|10622 IVYRIDGE RD|HOUSTON|TX|77043|0960030000014|2025-04-15 14:43:55.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR117|FRIDAY|NW|NEFR-A-01|FRIDAY-A|NE||4th Friday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||Bags have been out so long that they've decomposed and I have had to re-bag.|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500138908|12696699-2500138908|1341 S VOSS RD HOUSTON TX 77057|29.754|-95.4997|Service Completed|2025-04-15 09:43:48.0000000|Apr 16 2025 6:13AM|Traffic Signal Maintenance - 12696699-2500138908 - 1341 south voss road|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 2:45PM|NW|G|490R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 14:45:25.0000000|3078980.2500000000|13838307.0000000000|1341 S VOSS RD|HOUSTON|TX|77057|0410280040279|2025-04-15 14:43:48.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||+++ ADDRESS WARNING +++Entered Address: 1341 south voss roadValidated Address: 1341 S VOSS RD - Address Id: 2029078+++ ADDRESS WARNING +++w bound on Woodway light is stuck on red|Resolution :38. Task CompletedClose Comments :Intersection is cycling 2500138907|2500138907|6225 JASON ST HOUSTON TX 77074|29.684|-95.502|Routed|2025-04-15 09:43:34.0000000||Missed Heavy Trash Pickup - 2500138907 - 6225 JASON ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 2:52PM|SW|J|530R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 14:45:23.0000000|3079009.2500000000|13812859.0000000000|6225 JASON ST|HOUSTON|TX|77074|0823410000004|2025-04-15 14:43:34.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Heavy Trash Pickup 4/15/2025 9:45:||6225 jason st missed heavy trash pick for whole neighborhood|Solid Waste Management 2500138906|2500138906|5630 STAR LN HOUSTON TX 77057|29.7279|-95.4783|Routed|2025-04-15 09:42:48.0000000||Missed Garbage Pickup - 2500138906 - 5630 STAR LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 2:43PM|SW|J|491X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 14:43:54.0000000|3086060.2500000000|13829038.0000000000|5630 STAR LN|HOUSTON|TX|77057|0741650040089|2025-04-15 14:42:48.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Missed Garbage Pickup 4/15/2025 9:43:5||NULL|Solid Waste Management 2500138905|12696700-2500138905|7746 SOUTHERN ST HOUSTON TX 77087|29.6918|-95.2847|Service Completed|2025-04-15 09:41:49.0000000|Apr 15 2025 12:17PM|Graffiti - City Bridge - 12696700-2500138905 - 7746 SOUTHERN ST|Graffiti - City Bridge|30 Calendar Days|May 15 2025 2:44PM|SE|I|535N|Public Works|Transportation Drainage Operations|Graffiti - City Bridge|1|Resolved|2025-04-15 14:44:08.0000000|3147874.7500000000|13817813.0000000000|7746 SOUTHERN ST|HOUSTON|TX|77087|0720320060017|2025-04-15 14:41:49.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU107|TUESDAY|SE|SETU-A-03|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||graffiti on bridge and walls|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :This is a Txdot bridge- referred to TxDot spoke with Vincent 2500138904|2500138904|7801 PECAN VILLAS DR HOUSTON TX 77061|29.6716|-95.2838|Routed|2025-04-15 09:41:47.0000000||Container Replacement - 2500138904 - 7801 PECAN VILLAS DR|Container Replacement|10 Calendar Days|Apr 25 2025 2:43PM|SE|I|535X|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 14:43:06.0000000|3148386.2500000000|13810484.0000000000|7801 PECAN VILLAS DR|HOUSTON|TX|77061|0761210020008|2025-04-15 14:41:47.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Container Replacement 4/15/2025 9:43:06 A||caller reporting that the can was damaged by driver needs a replacement|Solid Waste Management 2500138903|2500138903|13402 RURAL OAK ST HOUSTON TX 77034|29.6088|-95.1984|Service Completed|2025-04-15 09:41:34.0000000|Apr 17 2025 7:34PM|Missed Garbage Pickup - 2500138903 - 13346 RURAL OAK ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 2:45PM|SE|E|576V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 14:45:42.0000000|3176298.5000000000|13788480.0000000000|13402 RURAL OAK ST|HOUSTON|TX|77034|1273790010019|2025-04-15 14:41:34.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||+++ ADDRESS WARNING +++Entered Address: 13346 RURAL OAK STValidated Address: 13402 RURAL OAK ST - Address Id: 1171123+++ ADDRESS WARNING +++Service missed no issues on rubicon requesting pickup|Completed by Quinton Kingsby. Notes: 2500138900|2500138900|10210 E PALM LAKE DR HOUSTON TX 77034|29.6192|-95.2079|Routed|2025-04-15 09:40:33.0000000||Missed Heavy Trash Pickup - 2500138900 - 10210 E PALM LAKE DR|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 2:49PM|SE|E|576R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 14:42:23.0000000|3173117.0000000000|13792215.0000000000|10210 E PALM LAKE DR|HOUSTON|TX|77034|1248390020014|2025-04-15 14:40:33.0000000|SOUTH BELT / ELLINGTON||SETH102|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Heavy Trash Pickup 4/15/2025 9:42||no pickup for over 2 months|Solid Waste Management 2500138899|2500138899|3203 VILLA PARK DR HOUSTON TX 77339|30.0591|-95.2036|No Violation Found|2025-04-15 09:40:25.0000000|Apr 16 2025 9:41AM|Parking Violation - 2500138899 - 3203 VILLA PARK DR|Parking Violation|19 Calendar Days|May 4 2025 2:43PM|GNEHSA|E|296Z|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 14:43:01.0000000|3169296.2500000000|13952144.0000000000|3203 VILLA PARK DR|HOUSTON|TX|77339|1093670000023|2025-04-15 14:40:25.0000000|KINGWOOD AREA||||NE|||NE|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Parking Management||junk vehicle // cross street is deerbrook drive // please see pics from prev. case|Parking Management 2500138897|20521271-2500138897|6623 AVENUE P HOUSTON TX 77011|29.7484|-95.3055|Routed - Integrated|2025-04-15 09:39:20.0000000||Restoration Due to Utility Work - 20521271-2500138897 - 6623 AVENUE P|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 2:42PM|NE|I|494R|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-15 14:42:07.0000000|3140639.5000000000|13838189.0000000000|6623 AVENUE P|HOUSTON|TX|77011|0390780000019|2025-04-15 14:39:20.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 06:56:48||Stated to have dug up driveway and sidewalk to make repairs on a water leak but was never put back once work was completed.|Public Works 2500138896|2500138896|1906 SOUTHERN PINES DR HOUSTON TX 77339|30.0379|-95.2262|Citation issued|2025-04-15 09:37:13.0000000|Apr 16 2025 8:22AM|Parking Violation - 2500138896 - 1906 SOUTHERN PINES DR|Parking Violation|19 Calendar Days|May 4 2025 2:42PM|GNEHSA|E|336G|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 14:42:17.0000000|3162391.1700000000|13944188.0600000000|1906 SOUTHERN PINES DR|HOUSTON|TX|77339|1076540000077|2025-04-15 14:37:13.0000000|KINGWOOD AREA||||NE|||NE|Trailwood Village Communit Association||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Parking Management||Neighbors have complained to HOA about vechicls being parked improperly in cul de sac for last few months on a daily basis|Parking Management 2500138895|12696698-2500138895|8818 HOLLISTER SQUARE CT HOUSTON TX 77080|29.8077|-95.5061|Service Completed|2025-04-15 09:37:05.0000000|Apr 16 2025 3:49PM|Pothole - 12696698-2500138895 - 8818 HOLLISTER SQUARE CT|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NW|A|450V|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 14:42:08.0000000|3076349.9600000000|13857786.3800000000|8818 HOLLISTER SQUARE CT|HOUSTON|TX|77080|0660510010001|2025-04-15 14:37:05.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|||NW|||NE|||NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||Hollister Street - this entire street between Hammerly and Long Point needs to be completely repaved. There are SO MANY potholes that evern the Firetruck that is stationed on this street rides down the middle of the road to avoid the many potholes and pot|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard 2500138894|2500138894|12018 PALMCROFT ST HOUSTON 77034|29.6295|-95.2107|Service Completed|2025-04-15 09:37:03.0000000|Apr 15 2025 12:15PM|SWM Escalation - 2500138894 - 12018 PALMCROFT ST|SWM Escalation|3 Working Days|Apr 18 2025 2:45PM|SE|I|576L|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-15 14:38:44.0000000|3172098.0000000000|13795934.0000000000|12018 PALMCROFT ST|HOUSTON||77034|0932970000005|2025-04-15 14:37:03.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||lid is broken and wheel broken need replacement|Completed by Vincent Allen. Notes: 2500138893|20521289-2500138893|9205 KENTSHIRE DR HOUSTON TX 77078|29.859|-95.2547|Service Completed|2025-04-15 09:37:02.0000000|Apr 15 2025 12:30PM|Sewer Wastewater - 20521289-2500138893 - 9205 KENTSHIRE DR|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:11PM|NE|B|415Z|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 15:11:14.0000000|3155456.6500000000|13878895.1900000000|9205 KENTSHIRE DR|HOUSTON|TX|77078|0803720000431|2025-04-15 14:37:02.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE||2nd Monday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/15/2025 12:29:05 PM - Case # 20521289 -2500138893: All investi||Backed up sewer outside which is causing sewer to come in through my tubs and toilets. I contacted my maintenance man 4/11 Sending pictures and videos 4/14|4/15/2025 12:29:05 PM - Case # 20521289 -2500138893: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138892|2500138892|2213 W MAIN ST HOUSTON 77098|29.7359|-95.4136|Routed|2025-04-15 09:36:52.0000000||HPW Escalation - 2500138892 - 2213 W MAIN ST|HPW Escalation|3 Working Days|Apr 18 2025 2:45PM|SW|C|492U|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-15 14:38:46.0000000|3106486.2500000000|13832563.0000000000|2213 W MAIN ST|HOUSTON||77098|0641130000075|2025-04-15 14:36:52.0000000|GREENWAY / UPPER KIRBY AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|none||CONTACT CITIZEN AT xxx-xxx-xxxx|Public Works 2500138891|2500138891|3506 BELLEFONTAINE ST HOUSTON TX 77025|29.7033|-95.43|Routed|2025-04-15 09:36:48.0000000||Container Repair - 2500138891 - 3506 BELLEFONTAINE ST|Container Repair|10 Calendar Days|Apr 25 2025 2:38PM|SW|C|532F|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 14:38:04.0000000|3101642.0000000000|13820549.0000000000|3506 BELLEFONTAINE ST|HOUSTON|TX|77025|0720070120009|2025-04-15 14:36:48.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Container Repair 4/15/2025 9:38:04 AM||water 432773574033506 BELLEFONTAINE ST|Solid Waste Management 2500138889|2500138889|5863 SCHEVERS ST HOUSTON TX 77033|29.6565|-95.3293|Routed|2025-04-15 09:35:10.0000000||Parking Violation - 2500138889 - 5863 SCHEVERS ST|Parking Violation|19 Calendar Days|May 4 2025 2:37PM|SE|D|574B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 14:37:08.0000000|3134126.7500000000|13804546.0000000000|5863 SCHEVERS ST|HOUSTON|TX|77033|0911390000021|2025-04-15 14:35:10.0000000|SOUTH PARK||SEFR107|FRIDAY|SE|SEFR-A-06|FRIDAY-A|SE|S|4th Wednesday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Parking Violation 4/15/2025 9:37:08 AM||grey sub on the street / no sticker / please do your job and don't talk to the resident mrs. anonymous. Please walk the street there are other residents parking blocking the sidewalk|Parking Management 2500138888|20521270-2500138888|3018 COMMERCE ST HOUSTON TX 77003|29.753|-95.3422|Service Completed|2025-04-15 09:33:47.0000000|Apr 15 2025 1:46PM|Water Service - 20521270-2500138888 - 3018 COMMERCE ST|Water Service|2 Calendar Days|Apr 17 2025 2:34PM|NE|H|494N|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 14:34:21.0000000|3128931.7500000000|13839487.0000000000|3018 COMMERCE ST|HOUSTON|TX|77003|1292120010021|2025-04-15 14:33:47.0000000|SECOND WARD|East End MD|||SE|||SE|||SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:46:32 PM - Case # 20521270 -2500138888: Dear Custome||3018 COMMERCE ST|4/15/2025 1:46:32 PM - Case # 20521270 -2500138888: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138885|20521268-2500138885|725 SUE BARNETT DR HOUSTON TX 77018|29.8195|-95.4122|Service Completed|2025-04-15 09:31:45.0000000|Apr 15 2025 2:52PM|Water Leak - 20521268-2500138885 - 725 SUE BARNETT DR|Water Leak|10 Calendar Days|Apr 25 2025 2:32PM|NW|H|452Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:32:41.0000000|3105986.2500000000|13862974.0000000000|725 SUE BARNETT DR|HOUSTON|TX|77018|0660460230007|2025-04-15 14:31:45.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:51:28 PM - Case # 20521268 -2500138885: Investigatio||NULL|4/15/2025 2:51:28 PM - Case # 20521268 -2500138885: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138884|12696697-2500138884|3600 INVERNESS DR HOUSTON TX 77019|29.7532|-95.4353|Service Completed|2025-04-15 09:30:57.0000000|Apr 16 2025 2:09PM|Drainage - 12696697-2500138884 - 3600 INVERNESS DR|Drainage|30 Calendar Days|May 15 2025 2:31PM|NW|G|492N|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-15 14:31:58.0000000|3099406.8900000000|13838645.5400000000|3600 INVERNESS DR|HOUSTON|TX|77019|0601610790006|2025-04-15 14:30:57.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NW|River Oaks Property Owners||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Concrete||damaged inlet - large section of concrete blocking inlet.|Resolution :38. Task CompletedClose Comments :Concrete block had been removed upon arrival. No action required. 2500138883|2500138883|6000 STUEBNER AIRLINE RD HOUSTON TX 77091|29.8525|-95.4093|Service Completed - Further Actions|2025-04-15 09:30:08.0000000|Apr 16 2025 2:45PM|Heavy Trash Code Violation - 2500138883 - 6000 STUEBNER AIRLINE RD|Heavy Trash Code Violation|25 Working Days|May 20 2025 2:42PM|NW|H|452D|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 14:35:11.0000000|3106593.8600000000|13875054.7100000000|6000 STUEBNER AIRLINE RD|HOUSTON|TX|77091|0850790000014|2025-04-15 14:30:08.0000000|NORTHSIDE/NORTHLINE||NWTU114|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE||3rd Friday|NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|Refer to Sr 2500141324||repeated illegal dumping of tires|Refer to Sr 2500141324 2500138882|2500138882|1005 GARDENDALE DR HOUSTON TX 77018|29.8162|-95.418|Routed|2025-04-15 09:29:24.0000000||Parking Violation - 2500138882 - 1005 GARDENDALE DR|Parking Violation|19 Calendar Days|May 4 2025 2:31PM|NW|C|452Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 14:31:24.0000000|3104187.2500000000|13861708.0000000000|1005 GARDENDALE DR|HOUSTON|TX|77018|0910810000009|2025-04-15 14:29:24.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE|S|3rd Thursday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Parking Violation 4/15/2025 9:31:24 AM||caller reporting that there is a black infiniti parking in a fire lane and has been warned multiple times and would like the vehicle towed|Parking Management 2500138881|20521269-2500138881|1503 CAMBRIDGE ST HOUSTON TX 77030|29.7143|-95.3941|Service Completed|2025-04-15 09:29:13.0000000|Apr 16 2025 3:44PM|Water Leak - 20521269-2500138881 - 1353-1399 Cambridge St|Water Leak|10 Calendar Days|Apr 25 2025 2:29PM|SW|D|533A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:29:13.0000000|3112909.7500000000|13824914.0000000000|1503 CAMBRIDGE ST|HOUSTON|TX|77030|0440970000166|2025-04-15 14:29:13.0000000|MEDICAL CENTER AREA|Greater Southeast MD|||SW|||SE|||SW||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/16/2025 3:43:10 PM - Case # 20521269 -2500138881: Dear Custome||+++ ADDRESS Warning +++Entered Address: 1353-1399 Cambridge StValidated Address: 1503 CAMBRIDGE ST - Address Id: 1840576+++ ADDRESS Warning +++Water has been leaking for months now. This is a health and safety issue as there is not enough water to operate|4/16/2025 3:43:10 PM - Case # 20521269 -2500138881: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138880|2500138880|10134 OBOE DR HOUSTON TX 77025|29.6711|-95.4454|Routed|2025-04-15 09:29:07.0000000||Container Repair - 2500138880 - 10134 OBOE DR|Container Repair|10 Calendar Days|Apr 25 2025 2:30PM|SW|K|532S|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 14:30:50.0000000|3097126.2500000000|13808685.0000000000|10134 OBOE DR|HOUSTON|TX|77025|0805760000013|2025-04-15 14:29:07.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Repair 4/15/2025 9:30:50 AM||2604-8160-140|Solid Waste Management 2500138879|2500138879|2209 MCKEAN DR HOUSTON TX 77080|29.8128|-95.5143|Routed|2025-04-15 09:28:59.0000000||Trash Dumping or Illegal Dumpsite - 2500138879 - 2209 MCKEAN DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 2:34PM|NW|A|450Q|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 14:34:01.0000000|3073700.4700000000|13859557.3800000000|2209 MCKEAN DR|HOUSTON|TX|77080|0681440090055|2025-04-15 14:28:59.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR123|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE||4th Thursday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/15/2025||There is a large amount of illegal dumping across the street from 2209 McKean Drive. It looks like someone emptied a house and just dumped it there. These items could possibly fall in into the drainage ditch and clog up the drainage for when it rains. I|Solid Waste Management 2500138878|2500138878|4907 COSBY ST HOUSTON TX 77021|29.6937|-95.3447|Service Completed|2025-04-15 09:28:58.0000000|Apr 16 2025 12:18PM|Missed Garbage Pickup - 2500138878 - 4907 COSBY ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 2:29PM|SE|D|534J|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 14:29:56.0000000|3128821.7500000000|13817909.0000000000|4907 COSBY ST|HOUSTON|TX|77021|0771030150395|2025-04-15 14:28:58.0000000|GREATER OST / SOUTH UNION||SETU110|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes: Street blocked||4907 COSBY ST|Completed by John Richardson. Notes: Street blocked 2500138877|2500138877|7927 COLONIAL LN HOUSTON TX 77051|29.6759|-95.3686|Routed|2025-04-15 09:28:48.0000000||Parking Violation - 2500138877 - 7927 COLONIAL LN|Parking Violation|19 Calendar Days|May 4 2025 2:35PM|SE|D|533U|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 14:35:21.0000000|3121437.0000000000|13811209.0000000000|7927 COLONIAL LN|HOUSTON|TX|77051|0511740200002|2025-04-15 14:28:48.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Parking Violation 4/15/2025 9:35:21 AM||Caller states car has a broken window and hasn't been moved +2 weeks. The address 7927 Colonial Ln 77033 is a commercial site|Parking Management 2500138876|2500138876|13314 KNOLLCREST ST HOUSTON TX 77015|29.7787|-95.1903|Routed|2025-04-15 09:28:36.0000000||New Resident Container - 2500138876 - 13314 KNOLLCREST ST|New Resident Container|12 Calendar Days|Apr 27 2025 2:29PM|NE|E|497E|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 14:29:56.0000000|3176791.0000000000|13850365.0000000000|13314 KNOLLCREST ST|HOUSTON|TX|77015|0750860380206|2025-04-15 14:28:36.0000000|NORTHSHORE||NETH107|THURSDAY|NE|NETH-A-07|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created New Resident Container 4/15/2025||NULL|Solid Waste Management 2500138875|2500138875|2802 WESTGROVE LN HOUSTON 77027|29.74|-95.4401|Routed|2025-04-15 09:28:13.0000000||SWM Escalation - 2500138875 - 2802 WESTGROVE LN|SWM Escalation|3 Working Days|Apr 18 2025 2:38PM|SW|C|492S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 14:31:48.0000000|3098039.2500000000|13833803.0000000000|2802 WESTGROVE LN|HOUSTON||77027|0752130020007|2025-04-15 14:28:13.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created SWM Escalation 4/15/2025 9:31:48 AM||Please deliver one ((zzz) additional can.water acct# 2017 7752 1166|Solid Waste Management 2500138874|2500138874|5822 WIPPRECHT ST HOUSTON TX 77026|29.8134|-95.3224|Service Completed|2025-04-15 09:27:36.0000000|Apr 18 2025 11:14AM|Dead Animal Collection - 2500138874 - 4808 KELLEY ST|Dead Animal Collection|4 Calendar Days|Apr 19 2025 2:28PM|NE|B|454Q|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 14:28:49.0000000|3134555.5000000000|13861507.0000000000|5822 WIPPRECHT ST|HOUSTON|TX|77026|0651280610446|2025-04-15 14:27:36.0000000|KASHMERE GARDENS||NETH111|THURSDAY|NE|NWTH-A-06|THURSDAY-A|NW|S|2nd Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||+++ ADDRESS WARNING +++Entered Address: 4808 KELLEY STValidated Address: 5822 WIPPRECHT ST - Address Id: 1845991+++ ADDRESS WARNING +++dead dog in a cardboard box by street|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500138873|2500138873|4690 KENDRICK PLAZA DR HOUSTON TX 77032|29.9409|-95.3214|Routed|2025-04-15 09:27:33.0000000||MYR PW - 2500138873 - 15450 diplomatic plaza drive|MYR PW|14 Calendar Days|Apr 29 2025 2:28PM|NE|B|374U|Mayor Office|Mayor Mail|MYR PW|0|Active|2025-04-15 14:28:59.0000000|3133175.2500000000|13908044.0000000000|4690 KENDRICK PLAZA DR|HOUSTON|TX|77032|1143580130003|2025-04-15 14:27:33.0000000|IAH / AIRPORT AREA||||NE|||NE|||NE|PW Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Veronica Weatherspoon created MYR PW 4/15/2025 9:28:59 AM||resident sharing frustration regarding efforts to have an uncoverned manhole repaired|Mayor Office 2500138872|221191-2500138872|113 HAGERMAN ST HOUSTON TX 77011|29.7468|-95.3281|Service Completed|2025-04-15 09:26:36.0000000|Apr 18 2025 9:08AM|Tree Removal - 221191-2500138872 - 113 HAGERMAN ST|Tree Removal|51 Calendar Days|Jun 5 2025 2:27PM|NE|H|494T|Parks and Recreation|Forestry|Tree Removal|1|Resolved|2025-04-15 14:27:58.0000000|3133478.2500000000|13837368.0000000000|113 HAGERMAN ST|HOUSTON|TX|77011|0280300000006|2025-04-15 14:26:36.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No hazard found during inspection.||113 Hagerman St/ 2 tree on the ROW dying and dangerous|No hazard found during inspection. 2500138871|2500138871|4124 BARNES ST HOUSTON TX 77007|29.7692|-95.4027|Routed|2025-04-15 09:25:54.0000000||Container Replacement - 2500138871 - 4124 BARNES ST|Container Replacement|10 Calendar Days|Apr 25 2025 2:28PM|NW|C|492H|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 14:28:53.0000000|3109564.2500000000|13844777.0000000000|4124 BARNES ST|HOUSTON|TX|77007|1221210010001|2025-04-15 14:25:54.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Replacement 4/15/2025 9:28:53||NULL|Solid Waste Management 2500138870|2500138870|5439 JACKWOOD ST HOUSTON TX 77096|29.6848|-95.4816|Service Completed|2025-04-15 09:25:41.0000000|Apr 15 2025 11:30AM|Missed Recycling Pickup - 2500138870 - 5439 JACKWOOD ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 2:26PM|SW|C|531P|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 14:26:15.0000000|3085470.0000000000|13813353.0000000000|5439 JACKWOOD ST|HOUSTON|TX|77096|0924360000001|2025-04-15 14:25:41.0000000|MEYERLAND AREA||SWTU122|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||Citizen states recycle was not serviced. Rubicon states recycle is still on scheduled for pick up on 4/9/2025. Please service and update|Completed by Shawn Fields. Notes: serviced 2500138869|2500138869|1917 NORCREST DR HOUSTON TX 77055|29.806|-95.4972|Routed|2025-04-15 09:24:40.0000000||Recycling Participation NEW - 2500138869 - 1917 NORCREST DR|Recycling Participation NEW|24 Calendar Days|May 9 2025 2:25PM|NW|A|451S|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 14:25:18.0000000|3079216.5000000000|13857241.0000000000|1917 NORCREST DR|HOUSTON|TX|77055|0762250040190|2025-04-15 14:24:40.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Recycling Participation NEW 4/15/2025 9:||2651-3080-11101917 NORCREST DR|Solid Waste Management 2500138868|12696694-2500138868|12971 KINGSBRIDGE LN HOUSTON TX 77077|29.7588|-95.6139|Routed - Integrated|2025-04-15 09:24:25.0000000||Street Hazard - 12696694-2500138868 - 12971 KINGSBRIDGE LN|Street Hazard|10 Calendar Days|Apr 25 2025 2:26PM|NW|G|488L|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 14:26:26.0000000|3042704.7500000000|13839004.0000000000|12971 KINGSBRIDGE LN|HOUSTON|TX|77077|1157810030001|2025-04-15 14:24:25.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:03:39||Caller is stating that the concreate is damaged after a water line repair that the city did and this location 12971 KINGSBRIDGE LN and also at this location 12804 Kingsbridge Ln|Public Works 2500138867|2500138867||29.7584|-95.3698|Service Completed|2025-04-15 09:24:14.0000000|Apr 17 2025 10:54AM|MYR Correspondence - 2500138867|MYR Correspondence|7 Calendar Days|Apr 22 2025 2:24PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-15 14:24:29.0000000|0|0|||||none|2025-04-15 14:24:14.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||Shared Services Model - City of San Antonio|Mayor Office 2500138866|2500138866|519 PICKERING ST HOUSTON TX 77091|29.8571|-95.4087|Service Completed|2025-04-15 09:24:11.0000000|Apr 15 2025 11:05AM|Nuisance on Commercial Property - 2500138866 - 519 PICKERING ST|Nuisance on Commercial Property|7 Calendar Days|Apr 22 2025 2:29PM|NW|H|412Z|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-15 14:29:14.0000000|3106697.6400000000|13876657.0300000000|519 PICKERING ST|HOUSTON|TX|77091|0751170040063|2025-04-15 14:24:11.0000000|NORTHSIDE/NORTHLINE||NWTU114|TUESDAY|NW|NETU-B-09|TUESDAY-B|NE||3rd Friday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|case ref to D.O.N ref 2500/139128||abandoned cars parked at 519 Pickering St. Houston TX 77091|case ref to D.O.N ref 2500/139128 2500138865|12696695-2500138865|2000 HOLLY HALL ST HOUSTON TX 77054|29.6839|-95.4016|Service Completed|2025-04-15 09:24:04.0000000|Apr 17 2025 1:54PM|Traffic Signals - 12696695-2500138865 - 2000 HOLLY HALL ST|Traffic Signals|22 Calendar Days|May 7 2025 2:29PM|SW|K|532R|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-15 14:29:08.0000000|3110880.0300000000|13813797.1600000000|2000 HOLLY HALL ST|HOUSTON|TX|77054|1168890000001|2025-04-15 14:24:04.0000000|ASTRODOME AREA||||SW|||SE|||SW||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Traffic signal at Holly Hall and Fannin st. is delayed for the green light. Please adjust to be a shorter timing.|Resolution :07. Investigation / Inspection completedClose Comments : The operation at this intersection is driven by the safety requirements of Metro's light rail. Anytime a Metro train approaches the intersection the current timing is interrupted. TIMIN 2500138864|20521267-2500138864|8018 FINDLAY ST HOUSTON TX 77017|29.6932|-95.2793|Service Completed|2025-04-15 09:23:39.0000000|Apr 16 2025 5:04PM|Water Leak - 20521267-2500138864 - 8018 FINDLAY ST|Water Leak|10 Calendar Days|Apr 25 2025 2:25PM|SE|I|535P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:25:15.0000000|3149576.5000000000|13818380.0000000000|8018 FINDLAY ST|HOUSTON|TX|77017|0283090000016|2025-04-15 14:23:39.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:03:04 PM - Case # 20521267 -2500138864: All investig||NULL|4/16/2025 5:03:04 PM - Case # 20521267 -2500138864: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138862|2500138862|4815 ELYSIAN ST HOUSTON 77009|29.8041|-95.3517|Service Completed|2025-04-15 09:23:31.0000000|Apr 16 2025 11:32AM|Liaison Comm - 2500138862 - 4815 ELYSIAN ST|Liaison Comm|5 Working Days|Apr 22 2025 2:32PM|NE|H|453V|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 14:25:09.0000000|3125334.0000000000|13857962.0000000000|4815 ELYSIAN ST|HOUSTON||77009|0311360000006|2025-04-15 14:23:31.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||2500118577 ESC2500087916 ORGCaller still waiting for repair/replacement of container make cc3210416113444815 elysian|Container department has been notified 2500138861|2500138861|323 GERSHWIN DR HOUSTON TX 77079|29.7665|-95.5661|Routed|2025-04-15 09:22:54.0000000||Recycling Cart Replace - 2500138861 - 323 GERSHWIN DR|Recycling Cart Replace|14 Calendar Days|Apr 29 2025 2:27PM|NW|G|489G|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-15 14:27:02.0000000|3057783.2500000000|13842242.0000000000|323 GERSHWIN DR|HOUSTON|TX|77079|0942070000016|2025-04-15 14:22:54.0000000|MEMORIAL||NWMO103|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Recycling Cart Replace 4/15/2025 9:27:||NULL|Solid Waste Management 2500138860|20521264-2500138860|3012 COMMERCE ST HOUSTON TX 77003|29.7532|-95.3422|Service Completed|2025-04-15 09:22:26.0000000|Apr 15 2025 1:48PM|Water Service - 20521264-2500138860 - Commerce St And N Ennis St|Water Service|2 Calendar Days|Apr 17 2025 2:22PM|NE|H|494N|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 14:22:26.0000000|3128924.2500000000|13839561.0000000000|3012 COMMERCE ST|HOUSTON|TX|77003|1292120010024|2025-04-15 14:22:26.0000000|SECOND WARD|East End MD|||SE|||SE|||SE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/15/2025 1:47:23 PM - Case # 20521264 -2500138860: Dear Custome||+++ ADDRESS Warning +++Entered Address: Commerce St And N Ennis StValidated Address: 3012 COMMERCE ST - Address Id: 1870063+++ ADDRESS Warning +++Water pressure non existent in the households. The row of townhomes by the Commerce Street construction.|4/15/2025 1:47:23 PM - Case # 20521264 -2500138860: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138859|2500138859|11302 FAWNGROVE DR HOUSTON TX 77048|29.6381|-95.3409|Service Completed|2025-04-15 09:22:09.0000000|Apr 16 2025 11:27AM|Missed Recycling Pickup - 2500138859 - 11302 FAWNGROVE DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 2:22PM|SE|D|574J|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 14:22:09.0000000|3130653.5000000000|13797746.0000000000|11302 FAWNGROVE DR|HOUSTON|TX|77048|1040120000055|2025-04-15 14:22:09.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||Citizen states garbage was not serviced. Rubicon states recycle is still scheduled for 4/12/2025. Please service and update|Completed by Robert Lonzo. Notes: 2500138858|20521265-2500138858|2013 W GRAY ST HOUSTON TX 77019|29.753|-95.4095|Routed - Integrated|2025-04-15 09:22:05.0000000||Water Main Valve - 20521265-2500138858 - 2047 W GRAY ST|Water Main Valve|5 Calendar Days|Apr 20 2025 2:22PM|NW|C|492R|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-15 14:22:59.0000000|3107651.0000000000|13838769.0000000000|2013 W GRAY ST|HOUSTON|TX|77019|0442250000171|2025-04-15 14:22:05.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:38:44||+++ ADDRESS WARNING +++Entered Address: 2047 W GRAY STValidated Address: 2013 W GRAY ST - Address Id: 1974291+++ ADDRESS WARNING +++requesting for water to be turned off contact Garrett upon arrival 816.726.6202|Public Works 2500138857|20521266-2500138857|10728 WARWANA RD HOUSTON TX 77043|29.801|-95.5666|Service Completed|2025-04-15 09:21:05.0000000|Apr 15 2025 1:54PM|Water Leak - 20521266-2500138857 - 10750 WARWANA RD|Water Leak|10 Calendar Days|Apr 25 2025 2:23PM|NW|A|449U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:23:44.0000000|3057282.0000000000|13854781.0000000000|10728 WARWANA RD|HOUSTON|TX|77043|1468400010001|2025-04-15 14:21:05.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:53:23 PM - Case # 20521266 -2500138857: All investig||+++ ADDRESS WARNING +++Entered Address: 10750 WARWANA RDValidated Address: 10728 WARWANA RD - Address Id: 3059599+++ ADDRESS WARNING +++Water leak|4/15/2025 1:53:23 PM - Case # 20521266 -2500138857: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138856|2500138856|3039 SKYPARK DR HOUSTON TX 77082|29.7262|-95.6165|Service Completed|2025-04-15 09:20:58.0000000|Apr 17 2025 11:26AM|Trash Dumping or Illegal Dumpsite - 2500138856 - 3039 Skypark Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 2:20PM|SW|F|488Y|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-15 14:20:58.0000000|3042240.5000000000|13827135.0000000000|3039 SKYPARK DR|HOUSTON|TX|77082|1143130150010|2025-04-15 14:20:58.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|SWM does not clean homeless encapements. Please contact HPD for||homeless camp trash dumping of tires overgrown area is leading to the homelessness. This is city property - please requesting urgent clean up of trash overgrowth and homeless camp. Coordinates are29.72602ř N 95.61626ř Contact 8176828626 if more infor|SWM does not clean homeless encapements. Please contact HPD for assistance for removal for homeless encapements. 2500138855|2500138855|1722 HEIGHTS BLVD HOUSTON TX 77008|29.8018|-95.3975|Service Completed|2025-04-15 09:20:22.0000000|Apr 16 2025 8:17AM|Missed Recycling Pickup - 2500138855 - 1722 HEIGHTS BLVD|Missed Recycling Pickup|4 Working Days|Apr 21 2025 2:23PM|NW|C|453S|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 14:23:17.0000000|3110846.0000000000|13856666.0000000000|1722 HEIGHTS BLVD|HOUSTON|TX|77008|0201130000027|2025-04-15 14:20:22.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Area was serviced on 4/10/25. Will service when operations allow||still waiting for recycle pick up|Area was serviced on 4/10/25. Will service when operations allows per 4107 2500138854|221214-2500138854|511 LOVETT BLVD HOUSTON TX 77006|29.7431|-95.3878|Routed - Integrated|2025-04-15 09:19:25.0000000||Tree Removal - 221214-2500138854 - 511 LOVETT BLVD|Tree Removal|51 Calendar Days|Jun 5 2025 7:50PM|SW|C|493S|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-15 19:50:30.0000000|3114588.9500000000|13835426.0500000000|511 LOVETT BLVD|HOUSTON|TX|77006|0261360000003|2025-04-15 14:19:25.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW||1st Wednesday|NE||FULL|51 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Litter Esplanade Median to Tree R||There are three dead trees that need to be removed before they fall on someone or a vehicle.|Parks and Recreation 2500138853|2500138853|1005 BLALOCK RD HOUSTON TX 77055|29.7856|-95.523|Routed|2025-04-15 09:19:22.0000000||Dumpster Complaint - 2500138853 - 1005 BLALOCK RD|Dumpster Complaint|36 Calendar Days|May 21 2025 2:19PM|NW|A|490C|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-15 14:19:30.0000000|3071247.7500000000|13849563.0000000000|1005 BLALOCK RD|HOUSTON|TX|77055|0430080000550|2025-04-15 14:19:22.0000000|SPRING BRANCH WEST|Spring Branch MD|||NW|||NE|||NE|SWM Complaints|FULL|36 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Overflow confirmed. Spoke with 2 managers in strip center. Both||NULL|Solid Waste Management 2500138852|12696693-2500138852|BUFFALO PARK DR HOUSTON TX 77019|29.7584|-95.4054|Service Completed|2025-04-15 09:18:48.0000000|Apr 15 2025 2:53PM|Traffic Applications - 12696693-2500138852 - BUFFALO PARK DR|Traffic Applications|3 Working Days|Apr 18 2025 2:30PM|NW|C|492M|Public Works|Transportation Drainage Operations|Traffic Applications|1|Resolved|2025-04-15 14:23:50.0000000|3108739.8800000000|13840925.0900000000|BUFFALO PARK DR|HOUSTON|TX|77019|1419220010002|2025-04-15 14:18:48.0000000|NEARTOWN - MONTROSE||||NW|||NE|||NE||FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Dear Dan||I have previously reported problems of traffic speeding along Buffalo Park Drive between Allen Parkway and West Dallas and further traffic not stoping at the stops signs along Buffalo Park Drive. This is a problem for people pets children in the area. T|Resolution :38. Task CompletedClose Comments :Dear Dan Weiss:The Department of Public Works and Engineering received your request for speed cushions. The City of Houston investigates this need through our Neighborhood Traffic Management Program. Attached y 2500138851|2500138851|2309 FORESTER ST HOUSTON TX 77007|29.7794|-95.3857|Routed|2025-04-15 09:18:28.0000000||Amenity Repair - 2500138851 - STUDE ST FORESTER ST|Amenity Repair|17 Calendar Days|May 2 2025 2:21PM|NW|H|493B|Parks and Recreation|Facilities and Maintenance|Amenity Repair|0|Active|2025-04-15 14:21:57.0000000|3114851.2500000000|13848761.0000000000|2309 FORESTER ST|HOUSTON|TX|77007|1440810010003|2025-04-15 14:18:28.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|PR FacilitiesMaint|FULL|17 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Amenity Repair 4/15/2025 9:21:57||+++ ADDRESS WARNING +++Entered Address: STUDE ST FORESTER STValidated Address: 2309 FORESTER ST - Address Id: 3005785+++ ADDRESS WARNING +++The Information board blew over during Hurricane Beryl and is still on it's side and needs repair. Located on the|Parks and Recreation 2500138850|307089-2500138850|8446 GALLAHAD ST HOUSTON TX 77078|29.8514|-95.27|Routed - Integrated|2025-04-15 09:18:20.0000000||Junk Motor Vehicle - 307089-2500138850 - 8446 GALLAHAD ST|Junk Motor Vehicle|176 Working Days|Dec 30 2025 3:20PM|NE|B|455C|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-15 14:20:10.0000000|3150677.5000000000|13875965.0000000000|8446 GALLAHAD ST|HOUSTON|TX|77078|1012710000035|2025-04-15 14:18:20.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created Junk Motor Vehicle 4/15/2025 9:20:10 AM||NULL|Neighborhoods 2500138849|2500138849|11630 CHIMNEY ROCK RD HOUSTON TX 77035|29.6532|-95.4821|Routed|2025-04-15 09:18:00.0000000||MAO Meeting - 2500138849 - 11630 CHIMNEY ROCK RD|MAO Meeting|31 Calendar Days|May 16 2025 2:18PM|SW|K|571B|Neighborhoods|Mayor's Assistance Office|MAO Meeting|0|Active|2025-04-15 14:18:00.0000000|3085659.5000000000|13801834.0000000000|11630 CHIMNEY ROCK RD|HOUSTON|TX|77035|0860500010001|2025-04-15 14:18:00.0000000|WESTBURY||||SW|||SE|||SW|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Veronica Hernandez created MAO Meeting 4/15/2025 9:18:04 AM||NULL|Neighborhoods 2500138848|307087-2500138848|8414 RINN ST HOUSTON TX 77078|29.8506|-95.271|Routed - Integrated|2025-04-15 09:16:54.0000000||Junk Motor Vehicle - 307087-2500138848 - 8414 RINN ST|Junk Motor Vehicle|176 Working Days|Dec 30 2025 3:17PM|NE|B|455C|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-15 14:17:46.0000000|3150388.7500000000|13875668.0000000000|8414 RINN ST|HOUSTON|TX|77078|1012660000012|2025-04-15 14:16:54.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created Junk Motor Vehicle 4/15/2025 9:17:46 AM||NULL|Neighborhoods 2500138847|307088-2500138847|15030 VERA DR HOUSTON TX 77396|29.9385|-95.2914|Routed - Integrated|2025-04-15 09:16:35.0000000||Nuisance On Property - 307088-2500138847 - 15030 VERA DR|Nuisance On Property|180 Working Days|Jan 5 2026 3:17PM|NE|B|375S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 14:17:42.0000000|3142909.5000000000|13907415.0000000000|15030 VERA DR|HOUSTON|TX|77396|0710440080202|2025-04-15 14:16:35.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Nuisance On Property 4/15/2025 9:17:42||person needs to cut grass|Neighborhoods 2500138846|2500138846|12318 SAN LUCIA RIVER DR HOUSTON TX 77050|29.9021|-95.2878|Service Completed|2025-04-15 09:16:27.0000000|Apr 17 2025 3:04PM|Recycling Cart Repair - 2500138846 - 12318 SAN LUCIA RIVER DR|Recycling Cart Repair|14 Calendar Days|Apr 29 2025 2:17PM|NE|B|415E|Solid Waste Management|Recycling|Recycling Cart Repair|1|Resolved|2025-04-15 14:17:44.0000000|3144459.5000000000|13894203.0000000000|12318 SAN LUCIA RIVER DR|HOUSTON|TX|77050|1054580000003|2025-04-15 14:16:27.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Jason Branch. Notes: Replaced Cart||432759579019|Completed by Jason Branch. Notes: Replaced Cart 2500138845|20521263-2500138845|4825 LOOP CENTRAL DR HOUSTON TX 77081|29.7247|-95.4545|Routed - Integrated|2025-04-15 09:15:59.0000000||Fire Hydrant - 20521263-2500138845 - 4825 LOOP CENTRAL DR|Fire Hydrant|12 Calendar Days|Apr 27 2025 2:19PM|SW|C|491Z|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-15 14:19:15.0000000|3093625.5000000000|13828100.0000000000|4825 LOOP CENTRAL DR|HOUSTON|TX|77081|none|2025-04-15 14:15:59.0000000|GREENWAY / UPPER KIRBY AREA||||SW|||SE|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:20:39||The leak is causing ponding.|Public Works 2500138844|2500138844|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Routed|2025-04-15 09:15:45.0000000||MAO Meeting - 2500138844 - 901 BAGBY ST|MAO Meeting|31 Calendar Days|May 16 2025 2:15PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO Meeting|0|Active|2025-04-15 14:15:49.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-15 14:15:45.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Veronica Hernandez created MAO Meeting 4/15/2025 9:15:49 AM||NULL|Neighborhoods 2500138842|2500138842|2531 S LOOP FWY W HOUSTON TX 77054|29.6771|-95.4169|Service Completed|2025-04-15 09:15:32.0000000|Apr 17 2025 11:23AM|Trash Dumping or Illegal Dumpsite - 2500138842 - Buffalo Speedway|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 4:36PM|SW|K|532U|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-15 16:36:05.0000000|3106090.2500000000|13811172.0000000000|2531 S LOOP FWY W|HOUSTON|TX|77054|1152090000014|2025-04-15 14:15:32.0000000|SOUTH MAIN||||SW|||SE|||SW|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|The department is unable to service debris under freeways||+++ ADDRESS Warning +++Entered Address: Buffalo SpeedwayValidated Address: 2531 S LOOP FWY - Address Id: 343815+++ ADDRESS Warning +++A lot of garbage under the freeway. Buffalo speedway 610none|The department is unable to service debris under freeways 2500138841|2500138841|8403 RINN ST HOUSTON TX 77078|29.8511|-95.2716|Routed|2025-04-15 09:14:01.0000000||Trash Dumping or Illegal Dumpsite - 2500138841 - 8403 RINN ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 2:15PM|NE|B|455C|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 14:15:21.0000000|3150196.5000000000|13875833.0000000000|8403 RINN ST|HOUSTON|TX|77078|1012700000007|2025-04-15 14:14:01.0000000|EAST HOUSTON||NETH117|THURSDAY|NE|NETH-A-01|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Amethyst James created Trash Dumping or Illegal Dumpsite 4/15/2||junk waste being dumped on and near this property|Solid Waste Management 2500138840|2500138840|6400 HIGH STAR DR HOUSTON TX 77074|29.7112|-95.4959|Service Completed|2025-04-15 09:13:47.0000000|Apr 15 2025 6:46PM|MAO Meeting - 2500138840 - 6400 HIGH STAR DR|MAO Meeting|31 Calendar Days|May 16 2025 2:13PM|SW|J|531E|Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-15 14:13:47.0000000|3080662.0000000000|13822788.0000000000|6400 HIGH STAR DR|HOUSTON|TX|77074|0930220000002|2025-04-15 14:13:47.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Neighborhoods||?Welcome remarks- CM Tarsha Jackson Chair CM Sallie Alcorn Staff from CM Julian Ramirez Office- Vice Chair CM Martinez Office CM Shabazz CM Plummer CM Pollard ? East Water Purification Plant (EWPP) Enhancement ProjectPresentation by Samir S|Neighborhoods 2500138839|2500138839|5407 NIGHTINGALE DR HOUSTON TX 77017|29.6852|-95.2408|Service Completed|2025-04-15 09:13:44.0000000|Apr 16 2025 8:37AM|Container Repair - 2500138839 - 5407 NIGHTINGALE DR|Container Repair|10 Calendar Days|Apr 25 2025 2:15PM|SE|E|536N|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-15 14:15:16.0000000|3161897.7500000000|13815864.0000000000|5407 NIGHTINGALE DR|HOUSTON|TX|77017|0610630260008|2025-04-15 14:13:44.0000000|MEADOWBROOK / ALLENDALE||SEMO121|MONDAY|SE|SEMO-B-07|MONDAY-B|SE|S|1st Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||Caller states lid is missing|Completed by Vincent Allen. Notes: 2500138838|2500138838|5018 ENYART ST HOUSTON 77021|29.692|-95.343|Service Completed|2025-04-15 09:12:59.0000000|Apr 16 2025 10:33AM|Liaison Comm - 2500138838 - 5018 ENYART ST|Liaison Comm|5 Working Days|Apr 22 2025 2:20PM|SE|D|534N|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 14:13:49.0000000|3129364.7500000000|13817296.0000000000|5018 ENYART ST|HOUSTON||77021|0771030130346|2025-04-15 14:12:59.0000000|GREATER OST / SOUTH UNION||SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||green one missing and the black one has a big holel 0916266019255018 ENYART ST|container department has been notified 2500138837|12696696-2500138837|5205 MESA DR HOUSTON TX 77013|29.8096|-95.2606|Routed - Integrated|2025-04-15 09:12:28.0000000||Street Hazard - 12696696-2500138837 - N MCCARTY ST MESA DR|Street Hazard|10 Calendar Days|Apr 25 2025 2:30PM|NE|I|455V|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 14:30:00.0000000|3153957.0000000000|13860928.0000000000|5205 MESA DR|HOUSTON|TX|77013|0410150090175|2025-04-15 14:12:28.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 07:19:40||+++ ADDRESS WARNING +++Entered Address: N MCCARTY ST MESA DRValidated Address: 5205 MESA DR - Address Id: 77673+++ ADDRESS WARNING +++strap 18 wheeler bungee cords and debris McCarty Dr Mesa Rd|Public Works 2500138836|12696692-2500138836|610 WHITE OAK DR HOUSTON TX 77336|30.0608|-95.1264|Routed - Integrated|2025-04-15 09:12:00.0000000||Drainage - 12696692-2500138836 - 610 WHITE OAK DR|Drainage|30 Calendar Days|May 15 2025 2:16PM|GNEHSA|E|298Y|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 14:16:12.0000000|3193669.0000000000|13953567.0000000000|610 WHITE OAK DR|HOUSTON|TX|77336|0974770000125|2025-04-15 14:12:00.0000000|LAKE HOUSTON||NETU107|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:19:33||Mr. Hughes states that the construction in the area has caused flooding due to rain at his house the drainage is very bad. He has had to buy products to remove water from the front of his house and to keep it from going into his house.|Public Works 2500138835|20521262-2500138835|8146 RECORD ST HOUSTON TX 77028|29.8465|-95.2784|Service Completed|2025-04-15 09:11:59.0000000|Apr 16 2025 3:57PM|Water Leak - 20521262-2500138835 - 8146 RECORD ST|Water Leak|10 Calendar Days|Apr 25 2025 2:16PM|NE|B|455B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:16:09.0000000|3148091.2500000000|13874109.0000000000|8146 RECORD ST|HOUSTON|TX|77028|0760420320651|2025-04-15 14:11:59.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:56:17 PM - Case # 20521262 -2500138835: All investig||Caller states meter box is severely leaking. Meter box located in front yard (opposite side of driveway) in front of the fence facing the street|4/16/2025 3:56:17 PM - Case # 20521262 -2500138835: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138834|2500138834|4822 MEADOW PARK DR HOUSTON TX 77048|29.6459|-95.3536|Routed|2025-04-15 09:10:41.0000000||Add a Can - 2500138834 - 4822 MEADOW PARK DR|Add a Can|14 Calendar Days|Apr 29 2025 2:11PM|SE|D|573H|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 14:11:27.0000000|3126542.5000000000|13800438.0000000000|4822 MEADOW PARK DR|HOUSTON|TX|77048|0823540000014|2025-04-15 14:10:41.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-04|FRIDAY-B|SE|S|4th Tuesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Please deliver one ((zzz) additional can.|Solid Waste Management 2500138831|20521261-2500138831|1914 W MCKINNEY ST HOUSTON TX 77019|29.7592|-95.3866|Routed - Integrated|2025-04-15 09:08:51.0000000||Restoration Due to Utility Work - 20521261-2500138831 - 1914 W MCKINNEY ST|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 2:13PM|NW|C|493J|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-15 14:13:59.0000000|3114798.7500000000|13841298.0000000000|1914 W MCKINNEY ST|HOUSTON|TX|77019|1234420010002|2025-04-15 14:08:51.0000000|NEARTOWN - MONTROSE||NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 07:40:45||sewer project in conducted in the citizen backyard causing bricks to be remove. citizen asking for restoration of property pls ref to sr2500105836|Public Works 2500138830|2500138830|6031 MOONMIST DR HOUSTON TX 77081|29.7107|-95.4885|Routed|2025-04-15 09:07:21.0000000||Parking Violation - 2500138830 - 6031 MOONMIST DR|Parking Violation|19 Calendar Days|May 4 2025 2:09PM|SW|J|531E|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 14:09:04.0000000|3083012.5000000000|13822681.0000000000|6031 MOONMIST DR|HOUSTON|TX|77081|0831390000002|2025-04-15 14:07:21.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Parking Violation 4/15/2025 9:09:04 AM||Junk vehicle in street|Parking Management 2500138828|2500138828|1916 MARYLAND ST HOUSTON TX 77019|29.7459|-95.4028|Service Completed|2025-04-15 09:06:45.0000000|Apr 16 2025 12:20PM|Missed Recycling Pickup - 2500138828 - 1916 MARYLAND ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 2:08PM|SW|C|492V|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 14:08:18.0000000|3109801.5000000000|13836307.0000000000|1916 MARYLAND ST|HOUSTON|TX|77019|1363120010001|2025-04-15 14:06:45.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 47617 4/16/25||Caller states that they missed her can yesturday|Serviced per 47617 4/16/25 2500138826|20521256-2500138826|8615 WINKLER DR HOUSTON TX 77017|29.6712|-95.261|Service Completed|2025-04-15 09:05:42.0000000|Apr 17 2025 1:30PM|Sewer Wastewater - 20521256-2500138826 - 8615 WINKLER DR|Sewer Wastewater|1 Calendar Day|Apr 16 2025 2:06PM|SE|I|535Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 14:06:08.0000000|3155652.7500000000|13810579.0000000000|8615 WINKLER DR|HOUSTON|TX|77017|0402020000021|2025-04-15 14:05:42.0000000|MEADOWBROOK / ALLENDALE||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/17/2025 1:28:53 PM - Case # 20521256 -2500138826: All investig||Per HHD - The COH sanitary main is holding between manholes # SB060095 and SB060087A at 8615 Winkler Dr. Houston TX 77017.|4/17/2025 1:28:53 PM - Case # 20521256 -2500138826: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138825|2500138825|4007 WAYNE ST HOUSTON TX 77026|29.7973|-95.3262|Service Completed - Further Actions|2025-04-15 09:05:31.0000000|Apr 18 2025 7:21AM|Unregulated Residential Facility - 2500138825 - 4007 WAYNE ST|Unregulated Residential Facility|7 Calendar Days|Apr 22 2025 2:08PM|NE|B|454X|Public Works|Occupancy|Unregulated Residential Facility|1|Resolved|2025-04-15 14:08:57.0000000|3133500.7500000000|13855755.0000000000|4007 WAYNE ST|HOUSTON|TX|77026|0651220010002|2025-04-15 14:05:31.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-08|FRIDAY-B|NE|S|1st Thursday|NE|HPW UnregResidentialFac|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Notice posted on property follow up scheduled||NULL|Notice posted on property follow up scheduled 2500138824|20521260-2500138824|5311 KIRBY DR HOUSTON TX 77005|29.7249|-95.418|Service Completed|2025-04-15 09:04:42.0000000|Apr 15 2025 3:29PM|Water Leak - 20521260-2500138824 - 5311 kirby drive|Water Leak|10 Calendar Days|Apr 25 2025 2:06PM|SW|C|492Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:06:35.0000000|3105213.0000000000|13828509.0000000000|5311 KIRBY DR|HOUSTON|TX|77005|0370010000016|2025-04-15 14:04:42.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:28:27 PM - Case # 20521260 -2500138824: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 5311 kirby driveValidated Address: 5311 KIRBY DR - Address Id: 32691+++ ADDRESS WARNING +++water leak by bissonett and kirby // continues east towards kelvin|4/15/2025 3:28:27 PM - Case # 20521260 -2500138824: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138823|2500138823||29.7584|-95.3698|Routed|2025-04-15 09:04:27.0000000||MYR Correspondence - 2500138823|MYR Correspondence|7 Calendar Days|Apr 22 2025 2:04PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-15 14:04:39.0000000|0|0|||||none|2025-04-15 14:04:27.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/15/2025 9:04:||notice of bankruptcy for Aracely Lindsey who is receiving violations for property included in bankruptcy|Mayor Office 2500138821|2500138821|8130 DE LEON ST HOUSTON TX 77061|29.6752|-95.2808|Service Completed|2025-04-15 09:04:23.0000000|Apr 15 2025 11:51AM|Building Code Violation - 2500138821 - 8130 DE LEON ST|Building Code Violation|7 Calendar Days|Apr 22 2025 2:06PM|SE|I|535T|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 14:06:16.0000000|3149297.5000000000|13811831.0000000000|8130 DE LEON ST|HOUSTON|TX|77061|0904400000010|2025-04-15 14:04:23.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU106|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|There are no time limitations as long as the permits are active.||Caller states that the property has been under construction since March 2020. She is curious if there is some limitations as to how long a construction project can continue within the City limits and also if the permits are still valid if any were obtain|There are no time limitations as long as the permits are active. This address has an active project with multiple permits purchased that are subject to field inspections. This task is closed. 2500138820|12696690-2500138820|11206 PALMSPRINGS DR HOUSTON TX 77034|29.623|-95.2208|Service Completed|2025-04-15 09:04:03.0000000|Apr 16 2025 3:29PM|Pothole - 12696690-2500138820 - PALMSPRINGS DR ALMEDA GENOA RD|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SE|I|576Q|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 14:07:57.0000000|3169061.7500000000|13793369.0000000000|11206 PALMSPRINGS DR|HOUSTON|TX|77034|0151040120007|2025-04-15 14:04:03.0000000|SOUTH BELT / ELLINGTON||SETH115|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: PALMSPRINGS DR ALMEDA GENOA RDValidated Address: 11206 PALMSPRINGS DR - Address Id: 189099+++ ADDRESS WARNING +++2-3ft across vehicles trying avoid the hole and going onto other vehicles will be causing a accident|Resolution :11. No safety hazard found no action neededClose Comments :No Hazard Found 2500138818|12696689-2500138818|559 FALLOON LN HOUSTON TX 77013|29.7789|-95.2333|Service Completed|2025-04-15 09:03:20.0000000|Apr 15 2025 1:55PM|Bridge and Barricade - 12696689-2500138818 - 559 FALLOON LN|Bridge and Barricade|27 Calendar Days|May 12 2025 2:05PM|NE|I|496F|Public Works|Transportation Drainage Operations|Bridge and Barricade|1|Resolved|2025-04-15 14:05:49.0000000|3163165.2500000000|13849981.0000000000|559 FALLOON LN|HOUSTON|TX|77013|0992490000029|2025-04-15 14:03:20.0000000|NORTHSHORE||NETH105|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE|S|1st Monday|NE||FULL|27 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 10. No City related issue found on-site ... ... Close||dead end fence behind barricade is broken|Resolution :10. No City related issue found on-siteClose Comments :The fence behind the barricade was not installed by the City of Houston nor is it maintained by the City of Houston 2500138817|2500138817|8130 DE LEON ST HOUSTON TX 77061|29.7584|-95.3698|Service Completed|2025-04-15 09:03:14.0000000|Apr 16 2025 12:56PM|Heavy Trash Code Violation - 2500138817 - 8130 DE LEON ST|Heavy Trash Code Violation|25 Working Days|May 20 2025 2:11PM|SE|I|535T|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 14:04:15.0000000|3149297.5000000000|13811831.0000000000|8130 DE LEON ST|HOUSTON|TX|77061|0904400000010|2025-04-15 14:03:14.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU106|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Denise Hinojosa. Notes: no heavy trash violation wa||8130 De Leon St 77061|Completed by Denise Hinojosa. Notes: no heavy trash violation was found. 2500138816|2500138816|310 CRESTWOOD DR HOUSTON TX 77007|29.7662|-95.427|Service Completed|2025-04-15 09:02:56.0000000|Apr 17 2025 10:09AM|Sprinkler Repair - 2500138816 - 310 CRESTWOOD DR|Sprinkler Repair|7 Calendar Days|Apr 22 2025 2:06PM|NW|C|492K|Parks and Recreation|Greenspace Management|Sprinkler Repair|1|Resolved|2025-04-15 14:06:14.0000000|3101887.5000000000|13843447.0000000000|310 CRESTWOOD DR|HOUSTON|TX|77007|0680230050005|2025-04-15 14:02:56.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|1st Wednesday|NE|PR GreenspaceManagement|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|There is no irrigation in this section of the park. The only le||water sprinker head 310 crestwood directily infront of the house|There is no irrigation in this section of the park. The only leak in the area is at a residence at 222 Crestwood. 2500138815|20521257-2500138815|9331 GUYWOOD ST HOUSTON TX 77040|29.8767|-95.5006|Service Completed|2025-04-15 09:02:40.0000000|Apr 15 2025 10:32AM|Water Leak - 20521257-2500138815 - 9331 GUYWOOD ST|Water Leak|10 Calendar Days|Apr 25 2025 2:03PM|NW|A|410R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 14:03:42.0000000|3077356.2500000000|13882891.0000000000|9331 GUYWOOD ST|HOUSTON|TX|77040|1032830000011|2025-04-15 14:02:40.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 10:32:29 AM - Case # 20521257 -2500138815: An investig||water is coming up from the side of the house.|4/15/2025 10:32:29 AM - Case # 20521257 -2500138815: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500138814|2500138814|5610 BRAESVALLEY DR HOUSTON TX 77096|29.6794|-95.4878|Service Completed|2025-04-15 09:02:08.0000000|Apr 19 2025 9:25AM|Recycling Participation NEW - 2500138814 - 5610 BRAESVALLEY DR|Recycling Participation NEW|24 Calendar Days|May 9 2025 2:02PM|SW|C|531S|Solid Waste Management|Recycling|Recycling Participation NEW|1|Resolved|2025-04-15 14:02:48.0000000|3083548.2500000000|13811312.0000000000|5610 BRAESVALLEY DR|HOUSTON|TX|77096|0953920000004|2025-04-15 14:02:08.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes:||NEW RESIDENT 04/10/2025|Completed by Tommie Bell. Notes: 2500138813|2500138813|2803 MID LN HOUSTON TX 77027|29.7396|-95.4503|Routed|2025-04-15 09:01:52.0000000||MYR SWM - 2500138813 - 2807 MID LANE|MYR SWM|14 Calendar Days|Apr 29 2025 2:02PM|SW|G|491V|Mayor Office|Mayor Mail|MYR SWM|0|Active|2025-04-15 14:02:16.0000000|3094858.2500000000|13833551.0000000000|2803 MID LN|HOUSTON|TX|77027|1239890010006|2025-04-15 14:01:52.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO113|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|SWM Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR SWM 4/15/2025 9:02:16 AM||+++ ADDRESS WARNING +++Entered Address: 2807 MID LANEValidated Address: 2803 MID LN - Address Id: 1882358+++ ADDRESS WARNING +++citizen has concerns with garbage and recycle pick up|Mayor Office 2500138812|20521258-2500138812|9200 WESTHEIMER RD HOUSTON TX 77063|29.7389|-95.526|Routed - Integrated|2025-04-15 09:01:49.0000000||Water Service - 20521258-2500138812 - 9200 WESTHEIMER RD|Water Service|2 Calendar Days|Apr 17 2025 2:02PM|SW|G|490T|Public Works|Houston Water|Water Service|0|Active|2025-04-15 14:02:54.0000000|3070784.5000000000|13832589.0000000000|9200 WESTHEIMER RD|HOUSTON|TX|77063|1253650010001|2025-04-15 14:01:49.0000000|MID WEST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:04:44||2nd request pls mcc states property is showing less than 40 psi.|Public Works 2500138811|20521259-2500138811|6823 REED RD HOUSTON TX 77087|29.6633|-95.306|Service Completed|2025-04-15 09:01:39.0000000|Apr 15 2025 10:42AM|Sewer Wastewater - 20521259-2500138811 - 6823 REED RD|Sewer Wastewater|1 Calendar Day|Apr 16 2025 2:06PM|SE|I|534Z|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 14:06:00.0000000|3141448.5000000000|13807257.0000000000|6823 REED RD|HOUSTON|TX|77087|0741530170017|2025-04-15 14:01:39.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 10:41:30 AM - Case # 20521259 -2500138811: Investigati||states sewer is CONTINUING to flow from listed property onto her property from the 6831 REEDrequesting inspector or crew to come out to clean sewage in her backyard|4/15/2025 10:41:30 AM - Case # 20521259 -2500138811: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138810|2500138810|407 JULIA ST HOUSTON TX 77022|29.8348|-95.37|Service Completed|2025-04-15 09:01:13.0000000|Apr 16 2025 2:54PM|Missed Garbage Pickup - 2500138810 - 407 JULIA ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 2:02PM|NE|H|453G|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 14:02:54.0000000|3119213.0000000000|13868958.0000000000|407 JULIA ST|HOUSTON|TX|77022|0710030080171|2025-04-15 14:01:13.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 52076||Mrs. Guerrero diasgrees with comment made on Rubicon she states bin is a city issued bin she has has for 10 years. Caller is requesting pickup|Serviced per 52076 2500138809|2500138809|5610 BRAESVALLEY DR HOUSTON TX 77096|29.6794|-95.4878|Service Completed|2025-04-15 09:00:57.0000000|Apr 16 2025 4:49PM|New Resident Container - 2500138809 - 5610 BRAESVALLEY DR|New Resident Container|12 Calendar Days|Apr 27 2025 2:02PM|SW|C|531S|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-15 14:02:02.0000000|3083548.2500000000|13811312.0000000000|5610 BRAESVALLEY DR|HOUSTON|TX|77096|0953920000004|2025-04-15 14:00:57.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Property already has a black container in good condition per Sup||water 171909361435610 BRAESVALLEY DR|Property already has a black container in good condition per Supervisor Rey no delivery on 4/16/25 2500138808|2500138808|410 BISHOP ST HOUSTON TX 77009|29.7771|-95.364|Service Completed|2025-04-15 09:00:26.0000000|Apr 16 2025 9:54AM|Dead Animal Collection - 2500138808 - 410 BISHOP ST|Dead Animal Collection|4 Calendar Days|Apr 19 2025 2:01PM|NE|H|493G|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 14:01:46.0000000|3121769.2500000000|13848038.0000000000|410 BISHOP ST|HOUSTON|TX|77009|0032160000014|2025-04-15 14:00:26.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||410 bishop|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500138806|307086-2500138806|4111 DRAGONWICK DR HOUSTON TX 77045|29.6349|-95.4396|Routed - Integrated|2025-04-15 09:00:14.0000000||Nuisance On Property - 307086-2500138806 - 4111 DRAGONWICK DR|Nuisance On Property|180 Working Days|Jan 5 2026 3:03PM|SW|K|572J|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 14:03:45.0000000|3099359.5000000000|13795618.0000000000|4111 DRAGONWICK DR|HOUSTON|TX|77045|0925590000011|2025-04-15 14:00:14.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Nuisance On Property 4/15/2025 9:03:45||Piled up wood in the front yard|Neighborhoods 2500138805|2500138805|5203 KIRBY DR HOUSTON 77005|29.7262|-95.4184|Service Completed|2025-04-15 08:59:53.0000000|Apr 15 2025 11:26AM|HPW Escalation - 2500138805 - 5203 KIRBY DR|HPW Escalation|3 Working Days|Apr 18 2025 2:08PM|SW|C|492Y|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-15 14:01:43.0000000|3105073.7700000000|13828996.5600000000|5203 KIRBY DR|HOUSTON||77005|1247420010001|2025-04-15 13:59:53.0000000|UNIVERSITY PLACE|HCID #3 (Upper Kirby)|SWTU118|TUESDAY|SW|SETU-B-04|TUESDAY-B|SE||3rd Monday|SW|HPW CustomerEscalation|FULL|3 Working Days|Portal|2025-04-20 11:15:04.1430000|04.15.2025 Support Services: Referred to HW for further handling||Right lane of Kirby 5203 Kirby in front of car wash. Deep and covered with water. I lost TWO tires to this.|04.15.2025 Support Services: Referred to HW for further handling per service request 12669517. 2500138804|2500138804|1104 E CROSSTIMBERS ST HOUSTON TX 77022|29.8286|-95.3577|Service Completed|2025-04-15 08:58:27.0000000|Apr 16 2025 2:50PM|Missed Garbage Pickup - 2500138804 - 1104 E CROSSTIMBERS ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:59PM|NE|H|453M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 13:59:10.0000000|3123175.0000000000|13866790.0000000000|1104 E CROSSTIMBERS ST|HOUSTON|TX|77022|0650640050057|2025-04-15 13:58:27.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO106|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 52076||trash dropped on ground|Serviced per 52076 2500138803|12696687-2500138803|3609 NITA ST HOUSTON TX 77051|29.6463|-95.37|Service Completed|2025-04-15 08:57:53.0000000|Apr 16 2025 4:03PM|Drainage - 12696687-2500138803 - 3609 NITA ST|Drainage|30 Calendar Days|May 15 2025 1:59PM|SE|D|573G|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-15 13:59:13.0000000|3121340.2500000000|13800428.0000000000|3609 NITA ST|HOUSTON|TX|77051|0811380000024|2025-04-15 13:57:53.0000000|SUNNYSIDE|HCID #10-A|SEFR112|FRIDAY|SE|SEFR-A-10|FRIDAY-A|SE|S|4th Friday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Citizen states contractors are out grading the ditch and now driveway is full of mud that needs to be cleared off. Pls assist.|Resolution :07. Investigation / Inspection completedClose Comments :No work needed at this time. 2500138801|2500138801|10723 PAULWOOD DR HOUSTON TX 77071|29.6643|-95.5178|Routed|2025-04-15 08:57:34.0000000||Missed Heavy Trash Pickup - 2500138801 - 10723 PAULWOOD DR|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 2:07PM|SW|K|530Y|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 14:00:25.0000000|3074215.2500000000|13805528.0000000000|10723 PAULWOOD DR|HOUSTON|TX|77071|1049080000024|2025-04-15 13:57:34.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Heavy Trash Pickup 4/15/2025 9:00:||whole street missed|Solid Waste Management 2500138800|20521254-2500138800|513 E SUNNYSIDE ST HOUSTON TX 77076|29.8576|-95.3697|Routed - Integrated|2025-04-15 08:57:14.0000000||Water Leak - 20521254-2500138800 - 513 E SUNNYSIDE ST|Water Leak|10 Calendar Days|Apr 25 2025 1:58PM|NE|H|413Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 13:58:56.0000000|3119046.5000000000|13877219.0000000000|513 E SUNNYSIDE ST|HOUSTON|TX|77076|0750670050056|2025-04-15 13:57:14.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 11:10:51||they changed the meter on Friday now it is leaking|Public Works 2500138799|2500138799|11051 LANDSBURY CT HOUSTON TX 77099|29.6579|-95.5746|Routed|2025-04-15 08:57:05.0000000||Missed Garbage Pickup - 2500138799 - 11051 LANDSBURY CT|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:57PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 13:57:05.0000000|3056255.2500000000|13802698.0000000000|11051 LANDSBURY CT|HOUSTON|TX|77099|1126790000057|2025-04-15 13:57:05.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/15/2025 8:57:06 AM||Citizen states garbage was not serviced. Rubicon states garbage pick up is still on scheduled for 4/14/2025. Please service and update.|Solid Waste Management 2500138798|2500138798|1516 GILLETTE ST HOUSTON TX 77019|29.754|-95.3832|Pending Re-Inspection|2025-04-15 08:55:07.0000000||Heavy Trash Code Violation - 2500138798 - 1600 VICTOR ST|Heavy Trash Code Violation|25 Working Days|May 20 2025 2:05PM|NW|C|493P|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-15 13:58:04.0000000|3115915.0000000000|13839447.0000000000|1516 GILLETTE ST|HOUSTON|TX|77019|0050460000007|2025-04-15 13:55:07.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Confirm: on the curb two trash container green tag. Regular pick||+++ ADDRESS WARNING +++Entered Address: 1600 VICTOR STValidated Address: 1516 GILLETTE ST - Address Id: 129509+++ ADDRESS WARNING +++1600 victor3 black cans and 1 green can they havw been sitting out for weeks|Solid Waste Management 2500138797|2500138797|11411 MAPLE LEAF ST HOUSTON 77016|29.8859|-95.3048|Service Completed|2025-04-15 08:55:01.0000000|Apr 16 2025 10:23AM|Liaison Comm - 2500138797 - 11411 MAPLE LEAF ST|Liaison Comm|5 Working Days|Apr 22 2025 2:02PM|NE|B|414R|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 13:55:48.0000000|3139275.7500000000|13888146.0000000000|11411 MAPLE LEAF ST|HOUSTON||77016|0760520070173|2025-04-15 13:55:01.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||Please deliver one ((zzz) additional can.|container department has been notified 2500138796|2500138796|1526 BRADNEY DR HOUSTON TX 77077|29.7528|-95.6085|Routed|2025-04-15 08:54:56.0000000||Recycling Participation NEW - 2500138796 - 1526 BRADNEY DR|Recycling Participation NEW|24 Calendar Days|May 9 2025 1:55PM|NW|G|488R|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 13:55:46.0000000|3044480.7500000000|13836858.0000000000|1526 BRADNEY DR|HOUSTON|TX|77077|1127710000030|2025-04-15 13:54:56.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Recycling Participation NEW 4/15/2025 8||new resident containerswater -4320003331821526 Bradney|Solid Waste Management 2500138795|20521255-2500138795|8810 LINKMEADOW LN HOUSTON TX 77025|29.6879|-95.4356|Routed - Integrated|2025-04-15 08:54:45.0000000||Restoration Due to Utility Work - 20521255-2500138795 - 8810 LINKMEADOW LN|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 1:58PM|SW|K|532N|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-15 13:58:42.0000000|3100051.2500000000|13814894.0000000000|8810 LINKMEADOW LN|HOUSTON|TX|77025|0772010070021|2025-04-15 13:54:45.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Tuesday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 10:52:52||Per the caller city workers replaced pipes in the front and back yard on 3-11-2025 damaging the sprinkler system. Please inspect please speak with the caller. Sprinkler repair needed.|Public Works 2500138794|2500138794|12835 SUSANNA LN HOUSTON TX 77072|29.6974|-95.6085|Service Completed|2025-04-15 08:54:41.0000000|Apr 16 2025 5:18PM|Missed Garbage Pickup - 2500138794 - 12835 SUSANNA LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:55PM|SW|F|528M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 13:55:58.0000000|3045066.5000000000|13816737.0000000000|12835 SUSANNA LN|HOUSTON|TX|77072|1084870000002|2025-04-15 13:54:41.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||entire area NOT collected|Driver Robinson working on route on 4/16/25 2500138793|2500138793|1526 BRADNEY DR HOUSTON TX 77077|29.7528|-95.6085|Routed|2025-04-15 08:53:10.0000000||New Resident Container - 2500138793 - 1526 BRADNEY DR|New Resident Container|12 Calendar Days|Apr 27 2025 1:54PM|NW|G|488R|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-15 13:54:48.0000000|3044480.7500000000|13836858.0000000000|1526 BRADNEY DR|HOUSTON|TX|77077|1127710000030|2025-04-15 13:53:10.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created New Resident Container 4/15/2025 8:54:4||new resident containerswater -4320003331821526 Bradney|Solid Waste Management 2500138792|20521251-2500138792|1446 TARBERRY RD HOUSTON TX 77088|29.8836|-95.424|Service Completed|2025-04-15 08:52:48.0000000|Apr 15 2025 11:56AM|Water Main Valve - 20521251-2500138792 - 1446 TARBERRY RD|Water Main Valve|5 Calendar Days|Apr 20 2025 1:53PM|NW|B|412Q|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 13:53:56.0000000|3101557.5000000000|13886150.0000000000|1446 TARBERRY RD|HOUSTON|TX|77088|1020570000311|2025-04-15 13:52:48.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:55:19 AM - Case # 20521251 -2500138792: An investig||water main valve1446 tarbery st 77088|4/15/2025 11:55:19 AM - Case # 20521251 -2500138792: An investigation has been completed and a leak was not found at this location. 2500138791|2500138791|4011 WUTHERING HEIGHTS DR HOUSTON TX 77045|29.6341|-95.438|Routed|2025-04-15 08:52:46.0000000||Missed Garbage Pickup - 2500138791 - 4011 WUTHERING HEIGHTS DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:54PM|SW|K|572J|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 13:54:00.0000000|3099861.0000000000|13795334.0000000000|4011 WUTHERING HEIGHTS DR|HOUSTON|TX|77045|0931040000026|2025-04-15 13:52:46.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sheila Thompson created Missed Garbage Pickup 4/15/2025 8:54:00||cans were not service as stated|Solid Waste Management 2500138790|20521252-2500138790|2000 SAINT JAMES PL HOUSTON 77056|29.7455|-95.4734|Routed - Integrated|2025-04-15 08:52:05.0000000||Sewer Wastewater - 20521252-2500138790 - 2000 SAINT JAMES PL|Sewer Wastewater|1 Calendar Day|Apr 16 2025 1:53PM|NW|G|491T|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-15 13:53:04.0000000|3087400.5000000000|13835476.0000000000|2000 SAINT JAMES PL|HOUSTON||77056|1040740000002|2025-04-15 13:52:05.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 06:00:55||Mr. Scott states city backroad is caving in due to sewer. Same issue resolved before in 2023 Contact number is 7135695362 Ref: Sewer Wastewater - 20377579-2301105403 - 2000 SAINT JAMES PL|Public Works 2500138789|2500138789|6802 SHARPCREST ST HOUSTON TX 77074|29.6953|-95.5028|Service Completed|2025-04-15 08:51:58.0000000|Apr 15 2025 10:56AM|Missed Garbage Pickup - 2500138789 - 6802 SHARPCREST ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:53PM|SW|J|530M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 13:53:11.0000000|3078618.0000000000|13816948.0000000000|6802 SHARPCREST ST|HOUSTON|TX|77074|0834140000029|2025-04-15 13:51:58.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWTU-B-06|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|driver serviced address at 8:45am per Routeware||car was blocking container resident moved can|driver serviced address at 8:45am per Routeware 2500138788|20521253-2500138788|6254 DEL MONTE DR HOUSTON TX 77057|29.7459|-95.4948|Routed - Integrated|2025-04-15 08:51:56.0000000||Water Service - 20521253-2500138788 - 6254 Del Monte Dr|Water Service|2 Calendar Days|Apr 17 2025 1:51PM|NW|G|491N|Public Works|Houston Water|Water Service|0|Active|2025-04-15 13:51:56.0000000|3080625.2500000000|13835414.0000000000|6254 DEL MONTE DR|HOUSTON|TX|77057|0820110000258|2025-04-15 13:51:56.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 04:56:46||The water main was fixed over a month ago and the street repair has not been made 10'x15" MASSIVE Pothole|Public Works 2500138786|2500138786|2018 GARDENIA DR HOUSTON TX 77018|29.8261|-95.4487|Service Completed - Further Actions|2025-04-15 08:49:16.0000000|Apr 15 2025 3:27PM|Heavy Trash Code Violation - 2500138786 - 2018 GARDENIA DR|Heavy Trash Code Violation|25 Working Days|May 20 2025 1:57PM|NW|C|452J|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 13:50:51.0000000|3094368.2500000000|13865021.0000000000|2018 GARDENIA DR|HOUSTON|TX|77018|0731000860020|2025-04-15 13:49:16.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Refer to Sr2500072097||neighbor left trash can upside down in street it's been 4 weeks|Refer to Sr2500072097 2500138785|20521247-2500138785|5231 RIDGEWAY DR HOUSTON TX 77033|29.6711|-95.3437|Service Completed|2025-04-15 08:48:52.0000000|Apr 16 2025 4:14PM|Water Leak - 20521247-2500138785 - 5231 RIDGEWAY DR|Water Leak|10 Calendar Days|Apr 25 2025 1:50PM|SE|D|534W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 13:50:44.0000000|3129393.2500000000|13809694.0000000000|5231 RIDGEWAY DR|HOUSTON|TX|77033|0801070000016|2025-04-15 13:48:52.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:13:35 PM - Case # 20521247 -2500138785: All investig||Caller is stating that there is a water leak its gushing and the lid is damaged.|4/16/2025 4:13:35 PM - Case # 20521247 -2500138785: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138784|12696686-2500138784|2550 CITYWEST BLVD HOUSTON TX 77042|29.7373|-95.5612|Routed - Integrated|2025-04-15 08:48:47.0000000||Traffic Signals - 12696686-2500138784 - 2550 CITYWEST BLVD|Traffic Signals|22 Calendar Days|May 7 2025 1:53PM|SW|G|489U|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 13:53:48.0000000|3059645.2000000000|13831673.0700000000|2550 CITYWEST BLVD|HOUSTON|TX|77042|1151720000002|2025-04-15 13:48:47.0000000|BRIAR FOREST|Westchase MD|||NW|||NW|||NE||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signals 4/15/2025 8:53:48 AM||Too short|Public Works 2500138783|20521248-2500138783|5607 KASHMERE ST HOUSTON TX 77026|29.8109|-95.3247|Service Completed|2025-04-15 08:48:40.0000000|Apr 15 2025 3:22PM|Water Leak - 20521248-2500138783 - 5607 KASHMERE ST|Water Leak|10 Calendar Days|Apr 25 2025 1:49PM|NE|B|454T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 13:49:54.0000000|3133832.7500000000|13860689.0000000000|5607 KASHMERE ST|HOUSTON|TX|77026|0651280530249|2025-04-15 13:48:40.0000000|KASHMERE GARDENS||NETH111|THURSDAY|NE|NWTH-A-06|THURSDAY-A|NW|S|2nd Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:21:36 PM - Case # 20521248 -2500138783: All investig||Citizen states city came by to put her on the list for someone to come out but she states she has been waiting for 3 months. Citizen states water bill has also been high.|4/15/2025 3:21:36 PM - Case # 20521248 -2500138783: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138782|2500138782|16000 BARKERS POINT LN HOUSTON TX 77079|29.7769|-95.6428|Service Completed|2025-04-15 08:47:17.0000000|Apr 16 2025 8:38AM|MOPD Disability Office - 2500138782 - 16000 BARKERS POINT LN|MOPD Disability Office|30 Calendar Days|May 15 2025 1:47PM|NW|G|488A|Mayor Office|People With Disabilities|MOPD Disability Office|1|Resolved|2025-04-15 13:47:44.0000000|3033352.7500000000|13845327.0000000000|16000 BARKERS POINT LN|HOUSTON|TX|77079|1142980010002|2025-04-15 13:47:17.0000000|MEMORIAL||||NW|||NW|||NE|MYR MOPD|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||One of our families has been looking into the day program at Reach Unlimited for their son. They need help with finances for the program. My question is that is there and organization who might be able to help them. I would appreciate any help you can prov|Mayor Office 2500138781|20521249-2500138781|5302 RAPIDO RD HOUSTON TX 77033|29.6818|-95.3394|Service Completed|2025-04-15 08:46:36.0000000|Apr 15 2025 2:48PM|Water Leak - 20521249-2500138781 - 5300 RAPIDO RD|Water Leak|10 Calendar Days|Apr 25 2025 1:48PM|SE|D|534S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 13:48:44.0000000|3130728.2500000000|13813615.0000000000|5302 RAPIDO RD|HOUSTON|TX|77033|0751900250001|2025-04-15 13:46:36.0000000|SOUTH PARK||SEFR102|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:47:37 PM - Case # 20521249 -2500138781: An investiga||+++ ADDRESS WARNING +++Entered Address: 5300 RAPIDO RDValidated Address: 5302 RAPIDO RD - Address Id: 1169739+++ ADDRESS WARNING +++|4/15/2025 2:47:37 PM - Case # 20521249 -2500138781: An investigation has been completed and a leak was not found at this location. 2500138780|2500138780|9311 BEVERLY HILL ST HOUSTON TX 77063|29.7299|-95.5294|Routed|2025-04-15 08:46:27.0000000||Container Replacement - 2500138780 - 9311 BEVERLY HILL ST|Container Replacement|10 Calendar Days|Apr 25 2025 1:48PM|SW|F|490X|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 13:48:49.0000000|3069826.2500000000|13829297.0000000000|9311 BEVERLY HILL ST|HOUSTON|TX|77063|0935610000010|2025-04-15 13:46:27.0000000|MID WEST||SWMO116|MONDAY|SW|SWMO-A-09|MONDAY-A|SW|S|1st Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Container Replacement 4/15/2025 8:48:49||black // Crushed by truck // 1933-0750-2396 -- 9311 beverly hill|Solid Waste Management 2500138778|12696685-2500138778|7777 KNIGHT RD HOUSTON TX 77054|29.6921|-95.3987|Routed - Integrated|2025-04-15 08:45:40.0000000||Traffic Signals - 12696685-2500138778 - 7777 KNIGHT RD|Traffic Signals|22 Calendar Days|May 7 2025 1:50PM|SW|D|532R|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 13:50:43.0000000|3111698.3400000000|13816797.0500000000|7777 KNIGHT RD|HOUSTON|TX|77054|0440940000090|2025-04-15 13:45:40.0000000|ASTRODOME AREA||||SW|||SE|||SW||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Traffic Signals 4/15/2025 8:50:43 AM||Pedestrian crossing needed at 7777 Knight Road Houston 77054|Public Works 2500138777|20521246-2500138777|5719 BRAESHEATHER DR HOUSTON TX 77096|29.6733|-95.4875|Routed - Integrated|2025-04-15 08:45:20.0000000||Water Leak - 20521246-2500138777 - 5719 BRAESHEATHER DR|Water Leak|10 Calendar Days|Apr 25 2025 1:47PM|SW|C|531S|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 13:47:00.0000000|3083719.7500000000|13809120.0000000000|5719 BRAESHEATHER DR|HOUSTON|TX|77096|0943600000006|2025-04-15 13:45:20.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 12:32:58||don't know if it is my meter or neighbor's meter|Public Works 2500138776|2500138776|10108 BALLANTINE ST HOUSTON TX 77075|29.6192|-95.2782|Service Completed|2025-04-15 08:45:18.0000000|Apr 16 2025 9:47AM|Recycling Participation NEW - 2500138776 - 10108 BALLANTINE ST|Recycling Participation NEW|24 Calendar Days|May 9 2025 1:45PM|SE|I|575P|Solid Waste Management|Recycling|Recycling Participation NEW|1|Resolved|2025-04-15 13:45:58.0000000|3150797.7500000000|13791485.0000000000|10108 BALLANTINE ST|HOUSTON|TX|77075|0772790220015|2025-04-15 13:45:18.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes: vacant||85504298002610108 bayantimes st 77075|Completed by Vincent Allen. Notes: vacant 2500138775|20521250-2500138775|4107 MARINA ST HOUSTON TX 77007|29.7758|-95.4023|Service Completed|2025-04-15 08:44:40.0000000|Apr 15 2025 3:28PM|Water Leak - 20521250-2500138775 - 4107 MARINA ST|Water Leak|10 Calendar Days|Apr 25 2025 1:49PM|NW|C|492H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 13:49:41.0000000|3109582.2100000000|13847168.7900000000|4107 MARINA ST|HOUSTON|TX|77007|1337120010006|2025-04-15 13:44:40.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW||1st Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 3:27:18 PM - Case # 20521250 -2500138775: Dear Custome||Water leak on Marina in front of the homes|4/15/2025 3:27:18 PM - Case # 20521250 -2500138775: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138774|2500138774|12711 GOTHAM DR HOUSTON TX 77089|29.5919|-95.1984|Service Completed|2025-04-15 08:43:31.0000000|Apr 17 2025 9:49AM|Missed Recycling Pickup - 2500138774 - 12711 GOTHAM DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 1:48PM|SE|D|616D|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 13:48:33.0000000|3176461.5700000000|13782392.2800000000|12711 GOTHAM DR|HOUSTON|TX|77089|1041710000003|2025-04-15 13:43:31.0000000|SOUTH BELT / ELLINGTON||SETH104|THURSDAY|SE|SETH-B-02|THURSDAY-B|SE||2nd Thursday|SE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||Recycling didn't pick up|Completed by Shawn Fields. Notes: serviced 2500138772|2500138772|12719 GOTHAM DR HOUSTON TX 77089|29.5923|-95.1983|Service Completed|2025-04-15 08:42:23.0000000|Apr 17 2025 9:49AM|Missed Recycling Pickup - 2500138772 - 12719 GOTHAM DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 1:47PM|SE|D|616D|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 13:47:25.0000000|3176487.9900000000|13782519.9500000000|12719 GOTHAM DR|HOUSTON|TX|77089|1041710000005|2025-04-15 13:42:23.0000000|SOUTH BELT / ELLINGTON||SETH104|THURSDAY|SE|SETH-B-02|THURSDAY-B|SE||2nd Thursday|SE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||Recycle didn't pick up|Completed by Shawn Fields. Notes: serviced 2500138768|2500138768|10108 BALLANTINE ST HOUSTON TX 77075|29.6192|-95.2782|Service Completed|2025-04-15 08:40:57.0000000|Apr 16 2025 9:47AM|New Resident Container - 2500138768 - 10108 BALLANTINE ST|New Resident Container|12 Calendar Days|Apr 27 2025 1:45PM|SE|I|575P|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-15 13:45:07.0000000|3150797.7500000000|13791485.0000000000|10108 BALLANTINE ST|HOUSTON|TX|77075|0772790220015|2025-04-15 13:40:57.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes: vacant||85504298002610108 bayantimes st 77075|Completed by Vincent Allen. Notes: vacant 2500138767|12696679-2500138767|5904 SAN FELIPE ST HOUSTON TX 77057|29.7499|-95.486|Service Completed|2025-04-15 08:40:52.0000000|Apr 17 2025 2:29PM|Traffic Signal Maintenance - 12696679-2500138767 - FOUNTAIN VIEW DR SAN FELIPE ST|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 1:40PM|NW|G|491N|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 13:40:52.0000000|3083307.2500000000|13836998.0000000000|5904 SAN FELIPE ST|HOUSTON|TX|77057|none|2025-04-15 13:40:52.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|1 Calendar Day|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: FOUNTAIN VIEW DR SAN FELIPE STValidated Address: 5904 SAN FELIPE ST - Address Id: 3035096+++ ADDRESS WARNING +++Street lights at Fountain View and San Felipe are out at least once a week. Very annoying. Please chec|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500138766|12696684-2500138766|599 S RICE AVE BELLAIRE TX 77401|29.7166|-95.4681|Routed - Integrated|2025-04-15 08:40:22.0000000||Traffic Markings - 12696684-2500138766 - S RICE AVE GULFTON ST|Traffic Markings|28 Calendar Days|May 13 2025 1:46PM|SW|J|531C|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-15 13:46:12.0000000|3089445.0000000000|13825097.0000000000|599 S RICE AVE|BELLAIRE|TX|77401|none|2025-04-15 13:40:22.0000000|||||||||||||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: S RICE AVE GULFTON STValidated Address: 599 S RICE AVE - Address Id: 3201658+++ ADDRESS WARNING +++|Public Works 2500138764|20521245-2500138764|12707 MEADWAY CT HOUSTON TX 77082|29.7308|-95.6095|Service Completed|2025-04-15 08:39:16.0000000|Apr 16 2025 9:12AM|Water Service - 20521245-2500138764 - 12707 MEADWAY CT|Water Service|2 Calendar Days|Apr 17 2025 1:44PM|SW|F|488Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 13:44:44.0000000|3044397.2500000000|13828870.0000000000|12707 MEADWAY CT|HOUSTON|TX|77082|1144460130006|2025-04-15 13:39:16.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:10:42 AM - Case # 20521245 -2500138764: All investig||water pressure is low due to hydrant being worked on a month ago by hpw|4/16/2025 9:10:42 AM - Case # 20521245 -2500138764: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138763|221227-2500138763|1500 W T C JESTER BLVD HOUSTON TX 77008|29.7944|-95.4222|Routed - Integrated|2025-04-15 08:39:09.0000000||Tree Removal - 221227-2500138763 - 1500 W T C JESTER BLVD|Tree Removal|51 Calendar Days|Jun 6 2025 2:48PM|NW|C|452Y|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-16 14:48:03.0000000|3103113.2500000000|13853747.0000000000|1500 W T C JESTER BLVD|HOUSTON|TX|77008|0440820000713|2025-04-15 13:39:09.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Litter Park to Tree Removal Large||tree debris needs to be cleared|Parks and Recreation 2500138762|12696680-2500138762|6111 CHIMNEY ROCK RD HOUSTON TX 77081|29.7141|-95.4753|Service Completed|2025-04-15 08:38:29.0000000|Apr 16 2025 6:43AM|Traffic Signal Maintenance - 12696680-2500138762 - 6111 CHIMNEY ROCK RD|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 1:40PM|SW|J|531B|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 13:40:41.0000000|3087159.2500000000|13824029.0000000000|6111 CHIMNEY ROCK RD|HOUSTON|TX|77081|0222370020006|2025-04-15 13:38:29.0000000|GULFTON||||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||fire stationblinking red|Resolution :38. Task CompletedClose Comments :Intersection cycling. 2500138761|2500138761|3823 LYDIA ST HOUSTON TX 77021|29.683|-95.3672|Service Completed|2025-04-15 08:37:56.0000000|Apr 16 2025 11:31AM|Heavy Trash Code Violation - 2500138761 - 3823 LYDIA ST|Heavy Trash Code Violation|25 Working Days|May 20 2025 1:47PM|SE|D|533Q|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 13:40:48.0000000|3121793.2500000000|13813802.0000000000|3823 LYDIA ST|HOUSTON|TX|77021|0741510160020|2025-04-15 13:37:56.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Referral 2500140908||Caller is stating that there is clothes trash and heavy trash all in this property.|Referral 2500140908 2500138760|2500138760|5659 RUTHERGLENN DR HOUSTON TX 77096|29.6728|-95.4864|Routed|2025-04-15 08:37:55.0000000||Trash Dumping or Illegal Dumpsite - 2500138760 - RUTHERGLENN DR MULLINS DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 1:39PM|SW|C|531S|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 13:39:05.0000000|3084165.5000000000|13808841.0000000000|5659 RUTHERGLENN DR|HOUSTON|TX|77096|0942040000030|2025-04-15 13:37:55.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Trash Dumping or Illegal Dumpsite 4/15/20||+++ ADDRESS WARNING +++Entered Address: RUTHERGLENN DR MULLINS DRValidated Address: 5659 RUTHERGLENN DR - Address Id: 599062+++ ADDRESS WARNING +++tree debris located at the dead end of Mullins at Rutherglenn.|Solid Waste Management 2500138759|2500138759|3702 MOUNT PLEASANT ST HOUSTON TX 77021|29.6864|-95.3691|Service Completed|2025-04-15 08:37:01.0000000|Apr 18 2025 1:27PM|Container Repair - 2500138759 - 3702 MOUNT PLEASANT ST|Container Repair|10 Calendar Days|Apr 25 2025 1:38PM|SE|D|533Q|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-15 13:38:04.0000000|3121143.0000000000|13814944.0000000000|3702 MOUNT PLEASANT ST|HOUSTON|TX|77021|1463490010002|2025-04-15 13:37:01.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||9000-2932-90273702 MOUNT PLEASANT ST A metal bar is missing but would like to get a new can.|Completed by Vincent Allen. Notes: 2500138758|12696681-2500138758|2000 SAINT JAMES PL HOUSTON TX 77056|29.7455|-95.4734|Service Completed|2025-04-15 08:36:37.0000000|Apr 15 2025 8:55AM|Street Hazard - 12696681-2500138758 - 2000 SAINT JAMES PL|Street Hazard|10 Calendar Days|Apr 25 2025 1:40PM|NW|G|491T|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 13:40:20.0000000|3087400.5000000000|13835476.0000000000|2000 SAINT JAMES PL|HOUSTON|TX|77056|1040740000002|2025-04-15 13:36:37.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||Mr. Scott states city backroad is caving in due to sewer. Same issue resolved before in 2023 Contact number is 7135695362 Ref: Sewer Wastewater - 20377579-2301105403 - 2000 SAINT JAMES PL|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :Case #20377579-2301105403 is assigned to the Houston Water Division/Waste Water Branch. Resubmitted on case #2500138790. 2500138757|2500138757|7233 SHERMAN ST HOUSTON TX 77011|29.7359|-95.2957|Service Completed|2025-04-15 08:35:50.0000000|Apr 15 2025 11:30AM|Missed Garbage Pickup - 2500138757 - 7233 SHERMAN ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:37PM|NE|I|495W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 13:37:00.0000000|3143893.7500000000|13833729.0000000000|7233 SHERMAN ST|HOUSTON|TX|77011|0251220000003|2025-04-15 13:35:50.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500138756|2500138756|192 W WHITNEY ST HOUSTON TX 77022|29.8306|-95.4012|Service Completed|2025-04-15 08:35:27.0000000|Apr 16 2025 1:46PM|Heavy Trash Code Violation - 2500138756 - 4500 YALE ST|Heavy Trash Code Violation|25 Working Days|May 20 2025 1:44PM|NW|H|452M|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-15 13:37:52.0000000|3109414.7500000000|13867142.0000000000|192 W WHITNEY ST|HOUSTON|TX|77022|0160010070004|2025-04-15 13:35:27.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Ericson DeLosSantos. Notes: Unconfirm at address.||+++ ADDRESS WARNING +++Entered Address: 4500 YALE STValidated Address: 192 W WHITNEY ST - Address Id: 3080871+++ ADDRESS WARNING +++|Completed by Ericson DeLosSantos. Notes: Unconfirm at address. 2500138755|307277-2500138755|3315 PECAN ST HOUSTON 77087|29.6973|-95.3074|Routed - Integrated|2025-04-15 08:34:59.0000000||Nuisance On Property - 307277-2500138755 - 3315 PECAN ST|Nuisance On Property|180 Working Days|Jan 8 2026 3:53PM|SE|I|534M|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-18 14:53:13.0000000|3140611.7500000000|13819566.0000000000|3315 PECAN ST|HOUSTON||77087|0760620220016|2025-04-15 13:34:59.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB Case Reclassified From City Engineer to Nuisance On Prop||AT THE CORNER OF PECAN AND S LOOP E|Public Works 2500138754|2500138754|6551 HEFFERNAN ST HOUSTON TX 77087|29.6685|-95.3104|Routed|2025-04-15 08:34:07.0000000||Container Replacement - 2500138754 - 6551 HEFFERNAN ST|Container Replacement|10 Calendar Days|Apr 25 2025 1:37PM|SE|I|534Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 13:37:45.0000000|3139988.5000000000|13809075.0000000000|6551 HEFFERNAN ST|HOUSTON|TX|77087|0600770040019|2025-04-15 13:34:07.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU105|TUESDAY|SE|SETU-A-07|TUESDAY-A|SE|S|3rd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Replacement 4/15/2025 8:37:45||this is for a church can was taken by the city|Solid Waste Management 2500138753|12696678-2500138753|9884 BUFFALO SPWY HOUSTON TX 77025|29.6782|-95.4248|Service Completed|2025-04-15 08:33:15.0000000|Apr 16 2025 3:59PM|Pothole - 12696678-2500138753 - 9884 BUFFALO SPWY|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SW|K|532T|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 13:38:17.0000000|3103420.1600000000|13811559.4200000000|9884 BUFFALO SPWY|HOUSTON|TX|77025|1229250010001|2025-04-15 13:33:15.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||In the left turn lane on Buffalo Speedway heading south to turn on to the access road to 610 heading east there is a pot hole in the left turn lane. at 610|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500138752|12696677-2500138752|6003 MEMORIAL DR HOUSTON TX 77007|29.7613|-95.4215|Service Completed|2025-04-15 08:32:58.0000000|Apr 17 2025 6:09PM|Street Condition - 12696677-2500138752 - MEMORIAL DR WESTCOTT ST|Street Condition|30 Calendar Days|May 15 2025 1:33PM|NW|C|492L|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 13:33:58.0000000|3103601.0000000000|13841682.0000000000|6003 MEMORIAL DR|HOUSTON|TX|77007|none|2025-04-15 13:32:58.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: MEMORIAL DR WESTCOTT STValidated Address: 6003 MEMORIAL DR - Address Id: 2027819+++ ADDRESS WARNING +++|Resolution :11. No safety hazard found no action neededClose Comments :No Hazard Found. 2500138749|2500138749|3225 WOODLAND PARK DR HOUSTON TX 77082|29.7296|-95.579|Routed|2025-04-15 08:30:25.0000000||Health Code - 2500138749 - 3225 WOODLAND PARK DR|Health Code|55 Calendar Days|Jun 9 2025 1:36PM|SW|F|489X|Health|Environmental Health|Health Code|0|Active|2025-04-15 13:36:42.0000000|3054070.7500000000|13828691.0000000000|3225 WOODLAND PARK DR|HOUSTON|TX|77082|1191940000001|2025-04-15 13:30:25.0000000|WESTCHASE|Westchase MD|||SW|||SW|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB From: Hodge Angelique - HHD Sent: Tuesday April 15 2025||NULL|Health 2500138748|2500138748|8155 HOUSTON RD HOUSTON TX 77028|29.8368|-95.2652|Service Completed|2025-04-15 08:29:50.0000000|Apr 16 2025 12:26PM|Missed Garbage Pickup - 2500138748 - 8209 MESTINA|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:31PM|NE|B|455G|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 13:31:04.0000000|3152339.5000000000|13870740.0000000000|8155 HOUSTON RD|HOUSTON|TX|77028|0440240000410|2025-04-15 13:29:50.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|NO can out per||+++ ADDRESS WARNING +++Entered Address: 8209 MESTINAValidated Address: 8155 HOUSTON RD - Address Id: 194607+++ ADDRESS WARNING +++whole street not serviced|NO can out per 2500138747|2500138747|ASTORIA BLVD POMPTON DR HOUSTON TX 77089|29.5893|-95.1948|Service Completed|2025-04-15 08:29:35.0000000|Apr 15 2025 4:08PM|Dead Animal Collection - 2500138747 - ASTORIA BLVD POMPTON DR|Dead Animal Collection|4 Calendar Days|Apr 19 2025 1:34PM|SE|D|617A|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 13:34:36.0000000|3177519.1800000000|13781483.8700000000|ASTORIA BLVD POMPTON DR|HOUSTON|TX|77089|1051240000001|2025-04-15 13:29:35.0000000|SOUTH BELT / ELLINGTON||SETH104|THURSDAY|SE|SETH-B-02|THURSDAY-B|SE||2nd Thursday|SE|SWM CollectionsNE|FULL|4 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: CAT COLLECTED||Orange and White cat deceased on Astoria Blvd heading East on Astoria Boulevard. Intersection of Astoria Blvd Pompton Drive.|Completed by Samuel Gallegos. Notes: CAT COLLECTED 2500138746|2500138746|10415 HUNTINGTON CREST DR HOUSTON TX 77099|29.6698|-95.6046|Routed|2025-04-15 08:28:52.0000000||Missed Garbage Pickup - 2500138746 - 10415 HUNTINGTON CREST DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:29PM|SW|F|528V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 13:29:36.0000000|3046609.2500000000|13806714.0000000000|10415 HUNTINGTON CREST DR|HOUSTON|TX|77099|1055250000023|2025-04-15 13:28:52.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|none||Caller states her trash did not get picked up|Solid Waste Management 2500138745|221188-2500138745|1760 RICE BLVD HOUSTON TX 77005|29.7212|-95.403|Routed - Integrated|2025-04-15 08:28:20.0000000||Tree Trim - 221188-2500138745 - 1760 RICE BLVD|Tree Trim|75 Calendar Days|Jun 29 2025 1:28PM|SW|C|532D|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-15 13:28:26.0000000|3110002.0000000000|13827307.0000000000|1760 RICE BLVD|HOUSTON|TX|77005|0610250000004|2025-04-15 13:28:20.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Melissa Acosta created Tree Trim 4/15/2025 8:28:26 AM||Customer requesting trimming of deadwood. He is unsure if the trees belong on COH ROW or are private. Please contact customer.|Parks and Recreation 2500138743|20521243-2500138743|11615 SOUTHWEST FWY HOUSTON TX 77031|29.6518|-95.5667|Service Completed|2025-04-15 08:27:30.0000000|Apr 18 2025 4:18PM|Sewer Wastewater - 20521243-2500138743 - 11615 SOUTHWEST FWY|Sewer Wastewater|1 Calendar Day|Apr 16 2025 1:27PM|SW|K|569C|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 13:27:30.0000000|3058808.5000000000|13800547.0000000000|11615 SOUTHWEST FWY|HOUSTON|TX|77031|0441040000256|2025-04-15 13:27:30.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/18/2025 4:16:53 PM - Case # 20521243 -2500138743: All investig||DO NOT RUN CALL CREATED FOR CTV PER O. DIAZ AT 11615 OSUTHWEST FWY.|4/18/2025 4:16:53 PM - Case # 20521243 -2500138743: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138742|12696675-2500138742|505 N SAM HOUSTON PKWY E HOUSTON TX 77060|29.9399|-95.3928|Routed - Integrated|2025-04-15 08:27:26.0000000||Street Hazard - 12696675-2500138742 - 16545-16575 Atrium Dr|Street Hazard|10 Calendar Days|Apr 25 2025 1:27PM|NE|B|373S|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 13:27:26.0000000|3110803.0000000000|13906932.0000000000|505 N SAM HOUSTON PKWY E|HOUSTON|TX|77060|1089490000003|2025-04-15 13:27:26.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB While a repair was made to a small portion...it was minimal||+++ ADDRESS Warning +++Entered Address: 16545-16575 Atrium DrValidated Address: 505 N SAM HOUSTON PKWY - Address Id: 541605+++ ADDRESS Warning +++Bump in road|Public Works 2500138741|2500138741|6030 AUTUMN ARBOR DR HOUSTON 77092|29.8433|-95.4803|Service Completed|2025-04-15 08:27:18.0000000|Apr 16 2025 9:25AM|Liaison Comm - 2500138741 - 6030 AUTUMN ARBOR DR|Liaison Comm|5 Working Days|Apr 22 2025 1:35PM|NW|A|451F|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 13:28:26.0000000|3084151.2500000000|13870947.0000000000|6030 AUTUMN ARBOR DR|HOUSTON||77092|0983210000493|2025-04-15 13:27:18.0000000|CENTRAL NORTHWEST|Near Northwest MD|NWTH102|THURSDAY|NW|NWTH-B-09|THURSDAY-B|NW|S|4th Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||NULL|container department has been notified 2500138740|20521244-2500138740|11599 KEEGANS RIDGE RD HOUSTON TX 77031|29.6527|-95.5575|Routed - Integrated|2025-04-15 08:26:28.0000000||Fire Hydrant - 20521244-2500138740 - 11599 KEEGANS RIDGE RD|Fire Hydrant|12 Calendar Days|Apr 27 2025 1:31PM|SW|K|569D|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-15 13:31:30.0000000|3061639.3400000000|13800890.7000000000|11599 KEEGANS RIDGE RD|HOUSTON|TX|77031|none|2025-04-15 13:26:28.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|12 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:14:39||fire hydrant knocked ouot completely due to major accident at 11500 keegans ridge. Hydrant #64365|Public Works 2500138739|2500138739|12623 BARRYKNOLL LN HOUSTON 77024|29.7778|-95.5549|Service Completed|2025-04-15 08:26:25.0000000|Apr 16 2025 9:13AM|Liaison Comm - 2500138739 - 12623 BARRYKNOLL LN|Liaison Comm|5 Working Days|Apr 22 2025 1:33PM|NW|G|489D|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 13:26:59.0000000|3061216.2500000000|13846446.0000000000|12623 BARRYKNOLL LN|HOUSTON||77024|0965020000023|2025-04-15 13:26:25.0000000|MEMORIAL||NWMO103|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|sent to container delivery supervisor||still waiting on the can|sent to container delivery supervisor 2500138738|2500138738|7250 BELLFORT ST HOUSTON TX 77087|29.6713|-95.2993|Service Completed|2025-04-15 08:25:34.0000000|Apr 15 2025 12:55PM|Dead Animal Collection - 2500138738 - 7250 BELLFORT ST|Dead Animal Collection|4 Calendar Days|Apr 19 2025 1:26PM|SE|I|534Z|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 13:26:52.0000000|3143480.5000000000|13810223.0000000000|7250 BELLFORT ST|HOUSTON|TX|77087|0410120010035|2025-04-15 13:25:34.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SE|||SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND (Copper an||dead dog|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND (Copper and Sam) 2500138737|2500138737|9919 NEY ST HOUSTON 77034|29.6411|-95.2381|Routed|2025-04-15 08:25:17.0000000||SWM Escalation - 2500138737 - 9919 NEY ST|SWM Escalation|3 Working Days|Apr 18 2025 1:33PM|SE|E|576E|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 13:26:09.0000000|3163264.7500000000|13799850.0000000000|9919 NEY ST|HOUSTON||77034|0901490000024|2025-04-15 13:25:17.0000000|EDGEBROOK AREA||SETH114|THURSDAY|SE|SWTH-B-08|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/15/2025 8:26:09 AM||NULL|Solid Waste Management 2500138736|12696676-2500138736|620 E 23RD ST HOUSTON TX 77008|29.8076|-95.391|Service Completed|2025-04-15 08:25:17.0000000|Apr 17 2025 11:33AM|Traffic Signs - 12696676-2500138736 - 2302 gostick street|Traffic Signs|14 Working Days|May 5 2025 1:29PM|NW|C|453S|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 13:29:26.0000000|3112715.5000000000|13858678.0000000000|620 E 23RD ST|HOUSTON|TX|77008|0351080770004|2025-04-15 13:25:17.0000000|GREATER HEIGHTS||NWTH119|THURSDAY|NW|NETH-B-02|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 45.Referred to other city / municipality ... ... Clo||+++ ADDRESS WARNING +++Entered Address: 2302 gostick streetValidated Address: 620 E 23RD ST - Address Id: 53696+++ ADDRESS WARNING +++at the intersection of e 23rd st and gostick please contact citizen upon arrival 7133972588|Resolution :45.Referred to other city / municipality Close Comments :Correction: 04.17.2025 HPD Traffic Enforcement SR#12696676 - GOSTICK STREET- NW Division has been e-mailed.RECOMMENDATIONS: This request will be referred to Independence Heights Division 2500138735|12696674-2500138735|1206 COLLIER ST HOUSTON TX 77023|29.7342|-95.321|Routed - Integrated|2025-04-15 08:24:12.0000000||Traffic Signs - 12696674-2500138735 - 1206 Collier St|Traffic Signs|14 Working Days|May 5 2025 1:24PM|NE|I|494Y|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 13:24:12.0000000|3135888.0000000000|13832864.0000000000|1206 COLLIER ST|HOUSTON|TX|77023|0651180030003|2025-04-15 13:24:12.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:41:47||Missing street sign "Collier St".|Public Works 2500138734|12696673-2500138734|5401 YALE ST HOUSTON TX 77091|29.8442|-95.403|Service Completed|2025-04-15 08:22:40.0000000|Apr 15 2025 1:41PM|Traffic Signal Maintenance - 12696673-2500138734 - W DONOVAN ST YALE ST|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 1:23PM|NW|H|452H|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 13:23:40.0000000|3108569.2500000000|13872097.0000000000|5401 YALE ST|HOUSTON|TX|77091|1452910010001|2025-04-15 13:22:40.0000000|INDEPENDENCE HEIGHTS||NWTU114|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... INTERSEC||+++ ADDRESS WARNING +++Entered Address: W DONOVAN ST YALE STValidated Address: 5401 YALE ST - Address Id: 1227106+++ ADDRESS WARNING +++LIGHT STUCK ON RED ON THE DONOVAN SIDE|Resolution :38. Task CompletedClose Comments :INTERSECTION IS CYCLING 2500138733|2500138733|7542 THUROW ST HOUSTON TX 77087|29.6919|-95.2918|Routed|2025-04-15 08:22:35.0000000||Container Replacement - 2500138733 - 7542 THUROW ST|Container Replacement|10 Calendar Days|Apr 25 2025 1:23PM|SE|I|535N|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 13:23:18.0000000|3145625.7500000000|13817785.0000000000|7542 THUROW ST|HOUSTON|TX|77087|0720320160006|2025-04-15 13:22:35.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU107|TUESDAY|SE|SETU-A-04|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Replacement 4/15/2025 8:23:18 AM||NULL|Solid Waste Management 2500138732|2500138732|12318 WELLAND DR HOUSTON TX 77031|29.6461|-95.5459|Routed|2025-04-15 08:22:08.0000000||Recycling Participation NEW - 2500138732 - 12318 WELLAND DR|Recycling Participation NEW|24 Calendar Days|May 9 2025 1:23PM|SW|K|569H|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-15 13:23:01.0000000|3065482.7500000000|13798651.0000000000|12318 WELLAND DR|HOUSTON|TX|77031|1047320000015|2025-04-15 13:22:08.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH101|THURSDAY|SW|SWTH-A-07|THURSDAY-A|SW|S|2nd Friday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Recycling Participation NEW 4/15/2025 8:2||NEW RESIDENT MOVE IN DATE 04/15/2025|Solid Waste Management 2500138731|2500138731|3521 BELL ST HOUSTON TX 77003|29.7402|-95.3458|Service Completed|2025-04-15 08:21:08.0000000|Apr 15 2025 2:29PM|Missed Recycling Pickup - 2500138731 - 3521 BELL ST|Missed Recycling Pickup|4 Working Days|Apr 21 2025 1:24PM|NE|I|494S|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 13:24:04.0000000|3127940.0000000000|13834775.0000000000|3521 BELL ST|HOUSTON|TX|77003|1500130010001|2025-04-15 13:21:08.0000000|GREATER EASTWOOD|East Downtown MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||NULL|Completed by Shawn Fields. Notes: serviced 2500138729|2500138729|12318 WELLAND DR HOUSTON TX 77031|29.6461|-95.5459|Service Completed|2025-04-15 08:20:21.0000000|Apr 19 2025 8:09AM|New Resident Container - 2500138729 - 12318 WELLAND DR|New Resident Container|12 Calendar Days|Apr 27 2025 1:22PM|SW|K|569H|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-15 13:22:01.0000000|3065482.7500000000|13798651.0000000000|12318 WELLAND DR|HOUSTON|TX|77031|1047320000015|2025-04-15 13:20:21.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH101|THURSDAY|SW|SWTH-A-07|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Can #573794 delivered by Supervisor Forrest on 4/17/25||water 43272076205812318 Welland Dr|Can #573794 delivered by Supervisor Forrest on 4/17/25 2500138727|2500138727|6226 LINNHAVEN DR HOUSTON TX 77072|29.7122|-95.5669|Routed|2025-04-15 08:20:10.0000000||Missed Garbage Pickup - 2500138727 - 6226 LINNHAVEN DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:21PM|SW|F|529C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 13:21:50.0000000|3058116.7500000000|13822491.0000000000|6226 LINNHAVEN DR|HOUSTON|TX|77072|1126950000021|2025-04-15 13:20:10.0000000|ALIEF||SWMO122|MONDAY|SW|SWMO-A-04|MONDAY-A|SW|S|1st Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Missed Garbage Pickup 4/15/2025 8:21:5||his house and 3 neighbors by corners|Solid Waste Management 2500138726|2500138726|13919 FLEETWELL DR HOUSTON TX 77045|29.6256|-95.4316|Routed|2025-04-15 08:20:10.0000000||Missed Garbage Pickup - 2500138726 - 13919 FLEETWELL DR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:21PM|SW|K|572P|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 13:21:47.0000000|3102001.7500000000|13792316.0000000000|13919 FLEETWELL DR|HOUSTON|TX|77045|0845790000009|2025-04-15 13:20:10.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/15/2025 8:21:47||NULL|Solid Waste Management 2500138725|2500138725|9500 LOCKWOOD DR HOUSTON TX 77016|29.8482|-95.3191|Routed|2025-04-15 08:20:00.0000000||Trash Dumping or Illegal Dumpsite - 2500138725 - 9500 LOCKWOOD DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 1:25PM|NE|B|454C|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 13:25:04.0000000|3135071.6900000000|13874368.0200000000|9500 LOCKWOOD DR|HOUSTON|TX|77016|1462560010006|2025-04-15 13:20:00.0000000|EAST LITTLE YORK / HOMESTEAD||NETU115|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW||2nd Thursday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/15/2025||Excessive heavy trash/rubbish and junk debris present at curbside near right of way (vacant lot - tires).|Solid Waste Management 2500138724|20521240-2500138724|5452 LONGMONT DR HOUSTON TX 77056|29.7547|-95.4717|Service Completed|2025-04-15 08:19:31.0000000|Apr 16 2025 10:41AM|Water Leak - 20521240-2500138724 - 5452 LONGMONT DR|Water Leak|10 Calendar Days|Apr 25 2025 1:20PM|NW|G|491Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 13:20:22.0000000|3087860.0000000000|13838836.0000000000|5452 LONGMONT DR|HOUSTON|TX|77056|0752020250003|2025-04-15 13:19:31.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:40:39 AM - Case # 20521240 -2500138724: Investigati||5452 LONGMONT DR|4/16/2025 10:40:39 AM - Case # 20521240 -2500138724: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138723|2500138723|12611 ROCKY MEADOW DR HOUSTON TX 77024|29.7794|-95.5543|Routed|2025-04-15 08:18:39.0000000||Recycling Cart Repair - 2500138723 - 12611 ROCKY MEADOW DR|Recycling Cart Repair|14 Calendar Days|Apr 29 2025 1:23PM|NW|G|489D|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-15 13:23:41.0000000|3061390.3700000000|13847023.4800000000|12611 ROCKY MEADOW DR|HOUSTON|TX|77024|0965030000034|2025-04-15 13:18:39.0000000|MEMORIAL||NWMO103|MONDAY|NW|NWMO-A-09|MONDAY-A|NW||4th Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Recycling Cart Repair 4/15/2025 8:23:41 AM||The lid was completely broken and apart|Solid Waste Management 2500138721|2500138721|7914 LEADER ST HOUSTON TX 77036|29.7044|-95.5262|Routed|2025-04-15 08:18:30.0000000||Missed Heavy Trash Pickup - 2500138721 - 7914 LEADER ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:26PM|SW|J|530F|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 13:19:52.0000000|3071109.7500000000|13820026.0000000000|7914 LEADER ST|HOUSTON|TX|77036|0900310000026|2025-04-15 13:18:30.0000000|SHARPSTOWN|Sharpstown MD|SWTU109|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Missed Heavy Trash Pickup 4/15/2025 8:1||NULL|Solid Waste Management 2500138720|307085-2500138720|5200 KIAM ST HOUSTON 77007|29.7814|-95.4137|Routed - Integrated|2025-04-15 08:17:09.0000000||Nuisance On Property - 307085-2500138720 - 5200 KIAM ST|Nuisance On Property|180 Working Days|Jan 5 2026 2:46PM|NW|C|492C|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 13:46:32.0000000|3105916.9200000000|13849034.4000000000|5200 KIAM ST|HOUSTON||77007|1348070010008|2025-04-15 13:17:09.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW||3rd Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||There is a pile of trash and debris sitting in the corner of Reinerman St and Kiam St.|Public Works 2500138719|2500138719|12500 W BELLFORT AVE HOUSTON TX 77099|29.6612|-95.6004|Routed|2025-04-15 08:16:19.0000000||Missed Garbage Pickup - 2500138719 - 12500 W BELLFORT AVE|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:17PM|SW|F|528Z|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 13:17:44.0000000|3048005.0000000000|13803655.0000000000|12500 W BELLFORT AVE|HOUSTON|TX|77099|3925000000100907|2025-04-15 13:16:19.0000000|ALIEF||SWMO101|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/15/2025 8:17:44 A||12500 west bell park avenue|Solid Waste Management 2500138717|12696671-2500138717|12215 AMELIA DR HOUSTON TX 77045|29.6358|-95.4032|Service Completed|2025-04-15 08:14:17.0000000|Apr 17 2025 5:59PM|Street Condition - 12696671-2500138717 - 2898 MOWERY RD|Street Condition|30 Calendar Days|May 15 2025 1:17PM|SW|D|572M|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 13:17:15.0000000|3110700.7500000000|13796170.0000000000|12215 AMELIA DR|HOUSTON|TX|77045|1268460010001|2025-04-15 13:14:17.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: 2898 MOWERY RDValidated Address: 12215 AMELIA DR - Address Id: 2012108+++ ADDRESS WARNING +++Please fill the potholes on Amelia Dr at the corner of Mowery Rd...SE Houston just east of Almeda Rd|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500138716|2500138716|806 RICHMOND AVE HOUSTON TX 77006|29.7348|-95.3891|Service Completed|2025-04-15 08:13:11.0000000|Apr 16 2025 10:12AM|Nuisance on Commercial Property - 2500138716 - 806 RICHMOND AVE|Nuisance on Commercial Property|7 Calendar Days|Apr 22 2025 1:18PM|SW|C|493W|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-15 13:18:13.0000000|3114271.4700000000|13832388.6200000000|806 RICHMOND AVE|HOUSTON|TX|77006|0230720000005|2025-04-15 13:13:11.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW||1st Wednesday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|site visited no violations of trash on the property...task clos||Trash dumped on commercial lot|site visited no violations of trash on the property...task closed 2500138715|20521237-2500138715|2418 WAYNE ST HOUSTON TX 77026|29.7854|-95.3254|Service Completed|2025-04-15 08:12:58.0000000|Apr 15 2025 9:50AM|Sewer Wastewater - 20521237-2500138715 - 2418 WAYNE ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 1:13PM|NE|B|494B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 13:13:56.0000000|3133890.5000000000|13851416.0000000000|2418 WAYNE ST|HOUSTON|TX|77026|0402530000088|2025-04-15 13:12:58.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NEFR-B-07|FRIDAY-B|NE|S|1st Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:49:09 AM - Case # 20521237 -2500138715: All investig||Clean-out in the right corner of the home|4/15/2025 9:49:09 AM - Case # 20521237 -2500138715: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138714|2500138714|1929 ALLEN PKWY HOUSTON 77019|29.7608|-95.3869|Routed|2025-04-15 08:12:01.0000000||Meter Investigation - 2500138714 - 1929 ALLEN PKWY|Meter Investigation|30 Calendar Days|May 15 2025 1:14PM|NW|C|493J|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-15 13:14:38.0000000|3114687.0000000000|13841882.0000000000|1929 ALLEN PKWY|HOUSTON||77019|0600720090020|2025-04-15 13:12:01.0000000|NEARTOWN - MONTROSE||NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE||1st Wednesday|NE|CAS MeterInvestigation|FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Abraham Pham created Meter Investigation 4/15/2025 8:14:38 AM||Per DWO Inspector SR#20520766: Found leak to be inside commercial meter vault refer to meter shop to determine responsibility of leak|Public Works 2500138713|12696670-2500138713|329 YALE ST HOUSTON TX 77007|29.7769|-95.3987|Service Completed|2025-04-15 08:11:35.0000000|Apr 17 2025 1:47PM|Traffic Signals - 12696670-2500138713 - YALE ST KATY FWY|Traffic Signals|22 Calendar Days|May 7 2025 1:12PM|NW|C|492H|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-15 13:12:38.0000000|3110703.0000000000|13847690.0000000000|329 YALE ST|HOUSTON|TX|77007|0210470000002|2025-04-15 13:11:35.0000000|GREATER HEIGHTS||||NW|||NW|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: YALE ST KATY FWYValidated Address: 329 YALE ST - Address Id: 1972592+++ ADDRESS WARNING +++|Resolution :07. Investigation / Inspection completedClose Comments :Timing adjustments have been made to improve traffic progression at the indicated intersection. 2500138712|20521242-2500138712|6111 BEVERLY HILL ST HOUSTON TX 77057|29.7299|-95.4894|Service Completed|2025-04-15 08:11:23.0000000|Apr 15 2025 1:46PM|Fire Hydrant - 20521242-2500138712 - 6111 BEVERLY HILL ST|Fire Hydrant|12 Calendar Days|Apr 27 2025 1:11PM|SW|J|491W|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-15 13:11:23.0000000|3082513.2500000000|13829643.0000000000|6111 BEVERLY HILL ST|HOUSTON|TX|77057|1106520010001|2025-04-15 13:11:23.0000000|MID WEST||||SW|||SW|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:45:40 PM - Case # 20521242 -2500138712: All investig||NULL|4/15/2025 1:45:40 PM - Case # 20521242 -2500138712: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138711|2500138711|3311 RIPPLEBROOK DR HOUSTON TX 77045|29.6261|-95.426|Routed|2025-04-15 08:10:39.0000000||Missed Recycling Pickup - 2500138711 - 3311 RIPPLEBROOK DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 1:11PM|SW|K|572P|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 13:11:40.0000000|3103775.2500000000|13792555.0000000000|3311 RIPPLEBROOK DR|HOUSTON|TX|77045|0972350000011|2025-04-15 13:10:39.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR119|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Recycling Pickup 4/15/2025 8:11:4||3311 RIPPLEBROOK DR|Solid Waste Management 2500138710|12696666-2500138710|1999 STUDEWOOD HOUSTON TX 77009|29.8041|-95.388|Service Completed|2025-04-15 08:10:11.0000000|Apr 17 2025 1:47PM|Traffic Signals - 12696666-2500138710 - W CAVALCADE ST N MAIN ST|Traffic Signals|22 Calendar Days|May 7 2025 1:11PM|NW|C|453S|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-15 13:11:28.0000000|3113784.2500000000|13857555.0000000000|1999 STUDEWOOD|HOUSTON|TX|77009|none|2025-04-15 13:10:11.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: W CAVALCADE ST N MAIN STValidated Address: 1999 STUDEWOOD - Address Id: 38730+++ ADDRESS WARNING +++|Resolution :07. Investigation / Inspection completedClose Comments :Back up during normal AM peak. However detection is working as intended and clears most of all vehicles waiting in queue. No issues found 2500138709|12696667-2500138709|725 SUE BARNETT DR HOUSTON 77018|29.8195|-95.4122|Service Completed|2025-04-15 08:10:01.0000000|Apr 16 2025 5:59AM|Drainage - 12696667-2500138709 - 725 SUE BARNETT DR|Drainage|30 Calendar Days|May 15 2025 1:10PM|NW|H|452Q|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-15 13:10:58.0000000|3105986.2500000000|13862974.0000000000|725 SUE BARNETT DR|HOUSTON||77018|0660460230007|2025-04-15 13:10:01.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Per DWO Inspector SR#20520682: Customer states the 3/4" service line was pulled by TDO during grading of ditches and called the copper to be pulled from PVC please conduct additional research.|Resolution :07. Investigation / Inspection completedClose Comments :Investigation complete. 2500138708|12696668-2500138708|591 LOUISIANA ST HOUSTON TX 77002|29.7615|-95.3651|Routed - Integrated|2025-04-15 08:09:43.0000000||Traffic Signals - 12696668-2500138708 - LOUISIANA ST TEXAS ST|Traffic Signals|22 Calendar Days|May 7 2025 1:12PM|NW|H|493L|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 13:12:12.0000000|3121638.0000000000|13842409.0000000000|591 LOUISIANA ST|HOUSTON|TX|77002|none|2025-04-15 13:09:43.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: LOUISIANA ST TEXAS STValidated Address: 591 LOUISIANA ST - Address Id: 2032989+++ ADDRESS WARNING +++534849 jones and hall|Public Works 2500138707|20521238-2500138707|2503 CHERRY GLEN CT HOUSTON TX 77345|30.0567|-95.1483|Service Completed|2025-04-15 08:09:35.0000000|Apr 16 2025 9:14AM|Water Quality - 20521238-2500138707 - 2503 CHERRY GLEN CT|Water Quality|4 Calendar Days|Apr 19 2025 1:14PM|GNEHSA|E|298W|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-15 13:14:28.0000000|3186794.5000000000|13951843.0000000000|2503 CHERRY GLEN CT|HOUSTON|TX|77345|1176840020080|2025-04-15 13:09:35.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 9:14:37 AM - Case # 20521238 -2500138707: All investig||Has had brown water since March 27|4/16/2025 9:14:37 AM - Case # 20521238 -2500138707: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138704|2500138704|11066 LANDSBURY CIR HOUSTON TX 77099|29.6606|-95.5745|Routed|2025-04-15 08:08:58.0000000||Missed Garbage Pickup - 2500138704 - 11066 LANDSBURY CIR|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:09PM|SW|F|529X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 13:09:42.0000000|3056253.7500000000|13803659.0000000000|11066 LANDSBURY CIR|HOUSTON|TX|77099|1126790000001|2025-04-15 13:08:58.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Garbage Pickup 4/15/2025 8:09:42 AM||NULL|Solid Waste Management 2500138703|20521235-2500138703|9413 FUQUA ST HOUSTON TX 77075|29.6111|-95.2495|Routed - Integrated|2025-04-15 08:08:41.0000000||Water Main Valve - 20521235-2500138703 - 9415 FUQUA ST|Water Main Valve|5 Calendar Days|Apr 20 2025 1:12PM|SE|I|575V|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-15 13:12:06.0000000|3159998.2500000000|13788861.0000000000|9413 FUQUA ST|HOUSTON|TX|77075|1356620010001|2025-04-15 13:08:41.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:12:44||+++ ADDRESS WARNING +++Entered Address: 9415 FUQUA STValidated Address: 9413 FUQUA ST - Address Id: 3006617+++ ADDRESS WARNING +++Unsure of where main water valve is located. Wanting it to be turned off to repair a 12 inch damaged water line. No leak curre|Public Works 2500138702|12696669-2500138702|725 SUE BARNETT DR HOUSTON 77018|29.8195|-95.4122|Routed - Integrated|2025-04-15 08:08:17.0000000||Drainage - 12696669-2500138702 - 725 SUE BARNETT DR|Drainage|30 Calendar Days|May 15 2025 1:11PM|NW|H|452Q|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 13:11:16.0000000|3105986.2500000000|13862974.0000000000|725 SUE BARNETT DR|HOUSTON||77018|0660460230007|2025-04-15 13:08:17.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 03:17:37||Per DWO Inspector Customer states the 3/4" service line was pulled by TDO during grading of ditches and called the copper to be pulled from PVC please conduct additional research. Resolution Code: REFTDO|Public Works 2500138701|2500138701|1026 VERNAGE RD HOUSTON TX 77047|29.6171|-95.4066|Routed|2025-04-15 08:07:44.0000000||Missed Garbage Pickup - 2500138701 - 1026 VERNAGE RD|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:07PM|SW|D|572R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 13:07:44.0000000|3110037.7500000000|13789450.0000000000|1026 VERNAGE RD|HOUSTON|TX|77047|1275020030009|2025-04-15 13:07:44.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/15/2025 8:07:45 AM||did let citizen know why garbage was not serviced per rubicon|Solid Waste Management 2500138700|33610-2500138700|7530 BROMPTON ST HOUSTON TX 77025|29.6982|-95.4236|Routed - Integrated|2025-04-15 08:07:36.0000000||Fire Code Complaint - 33610-2500138700 - 7530 BROMPTON ST|Fire Code Complaint|4 Calendar Days|Apr 19 2025 1:16PM|SW|C|532K|Houston Fire Department|Fire Prevention|Fire Code Complaint|0|Active|2025-04-15 13:16:37.0000000|3103743.0000000000|13818752.0000000000|7530 BROMPTON ST|HOUSTON|TX|77025|0440900000002|2025-04-15 13:07:36.0000000|BRAESWOOD||||SW|||SE|||SW||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 15:20:41||The fire alarm has been going off for 1 week starting at 10:30 pm for at 30 minutes to 1 hour building #7|Houston Fire Department 2500138699|20521234-2500138699|7635 DEL MONTE DR HOUSTON TX 77063|29.7453|-95.5041|Service Completed|2025-04-15 08:07:18.0000000|Apr 15 2025 9:40AM|Sewer Wastewater - 20521234-2500138699 - 7635 DEL MONTE DR|Sewer Wastewater|1 Calendar Day|Apr 16 2025 1:08PM|NW|G|490V|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 13:08:18.0000000|3077685.7500000000|13835111.0000000000|7635 DEL MONTE DR|HOUSTON|TX|77063|0975420000004|2025-04-15 13:07:18.0000000|MID WEST||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:40:24 AM - Case # 20521234 -2500138699: All investig||sewage smell storm drain 7635 dell monte dr|4/15/2025 9:40:24 AM - Case # 20521234 -2500138699: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138698|12696688-2500138698|8001 MAIN ST HOUSTON TX 77025|29.6933|-95.4149|Routed - Integrated|2025-04-15 08:07:00.0000000||Traffic Signs - 12696688-2500138698 - 8001 Main St|Traffic Signs|14 Working Days|May 5 2025 2:02PM|SW|K|532L|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 14:02:00.0000000|3106556.2500000000|13817085.0000000000|8001 MAIN ST|HOUSTON|TX|77025|0440920000952|2025-04-15 13:07:00.0000000|ASTRODOME AREA||||SW|||SE|||SW||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:19:40||The 35MPH Speed Limit facing North-bound Main St traffic located by the parking lot entrance to Jollibee is obstructed by tree branches. Supporting picture attached is dated 04-15-25. Speed Limit sign obstructed by tree branches.|311 HelpLine 2500138697|2500138697|6401 ARNOT ST HOUSTON TX 77007|29.7705|-95.4248|Service Completed - Further Actions|2025-04-15 08:06:37.0000000|Apr 15 2025 8:20AM|Missed Yard Waste Pickup - 2500138697 - 6201 Taggart St|Missed Yard Waste Pickup|6 Working Days|Apr 23 2025 1:06PM|NW|C|492F|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 13:06:37.0000000|3102544.2500000000|13845025.0000000000|6401 ARNOT ST|HOUSTON|TX|77007|none|2025-04-15 13:06:37.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||+++ ADDRESS Warning +++Entered Address: 6201 Taggart StValidated Address: 6401 ARNOT ST - Address Id: 2112813+++ ADDRESS Warning +++Have had a problem for over six months with yard waste to pick up. As has my whole neighborhood we are constantly calling an|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500138696|2500138696|2755 VOSSDALE RD HOUSTON TX 77027|29.7385|-95.4578|Routed|2025-04-15 08:06:14.0000000||Parking Violation - 2500138696 - 2755 Vossdale Rd|Parking Violation|19 Calendar Days|May 4 2025 1:06PM|SW|G|491V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 13:06:14.0000000|3092430.2500000000|13833077.0000000000|2755 VOSSDALE RD|HOUSTON|TX|77027|0813090000001|2025-04-15 13:06:14.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO113|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||This vehicle has been parked for at least 2 days It clearly has been in an accident and seems to have been egged|Parking Management 2500138695|2500138695|8038 JOPLIN ST HOUSTON TX 77017|29.6888|-95.2782|Service Completed|2025-04-15 08:05:40.0000000|Apr 15 2025 10:14AM|Missed Garbage Pickup - 2500138695 - 8038 JOPLIN ST|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:07PM|SE|I|535P|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 13:07:52.0000000|3149980.5000000000|13816781.0000000000|8038 JOPLIN ST|HOUSTON|TX|77017|0283050000009|2025-04-15 13:05:40.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||Caller is stating that his can did not get picked up|Completed by Quinton Kingsby. Notes: 2500138694|2500138694|10603 SUE LN HOUSTON TX 77099|29.6625|-95.6087|Routed|2025-04-15 08:05:29.0000000||Missed Garbage Pickup - 2500138694 - 10663 SUE LN|Missed Garbage Pickup|4 Working Days|Apr 21 2025 1:06PM|SW|F|528Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 13:06:25.0000000|3045467.0000000000|13803896.0000000000|10603 SUE LN|HOUSTON|TX|77099|1450000002602907|2025-04-15 13:05:29.0000000|ALIEF||SWMO101|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Garbage Pickup 4/15/2025 8:06:25||+++ ADDRESS WARNING +++Entered Address: 10663 SUE LNValidated Address: 10603 SUE LN - Address Id: 692858+++ ADDRESS WARNING +++|Solid Waste Management 2500138693|2500138693|8646 FRINGEWOOD DR HOUSTON 77028|29.8458|-95.2645|Routed|2025-04-15 08:05:18.0000000||SWM Escalation - 2500138693 - 8646 FRINGEWOOD DR|SWM Escalation|3 Working Days|Apr 18 2025 1:13PM|NE|B|455G|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 13:06:57.0000000|3152504.7500000000|13873996.0000000000|8646 FRINGEWOOD DR|HOUSTON||77028|0772610030045|2025-04-15 13:05:18.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created SWM Escalation 4/15/2025 8:06:57 AM||new resident container disabled resident8646 fringewoodacct 9000 3360 2021|Solid Waste Management 2500138692|20521233-2500138692|902 ROBBIE ST HOUSTON TX 77009|29.8048|-95.3829|Routed - Integrated|2025-04-15 08:04:51.0000000||Restoration Due to Utility Work - 20521233-2500138692 - 902 ROBBIE ST|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 1:05PM|NW|H|453T|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-15 13:05:43.0000000|3115436.7500000000|13857896.0000000000|902 ROBBIE ST|HOUSTON|TX|77009|0513500000011|2025-04-15 13:04:51.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 10:18:52||902 robbie Per citizen curb broken by construction crew on site when doing a tap/meter test and stated would not be repairing it|Public Works 2500138691|2500138691|126 OUTLOOK DR HOUSTON TX 77034|29.6474|-95.2156|Routed|2025-04-15 08:03:44.0000000||Container Repair - 2500138691 - 126 OUTLOOK DR|Container Repair|10 Calendar Days|Apr 25 2025 1:04PM|SE|E|576G|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 13:04:55.0000000|3170323.5000000000|13802381.0000000000|126 OUTLOOK DR|HOUSTON|TX|77034|0922780000006|2025-04-15 13:03:44.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lillie Lewis-Williams created Container Repair 4/15/2025 8:04:5||NULL|Solid Waste Management 2500138690|2500138690|1407 MILBY ST HOUSTON TX 77003|29.7397|-95.3428|Service Completed|2025-04-15 08:02:26.0000000|Apr 15 2025 2:51PM|Missed Recycling Pickup - 2500138690 - 1407 Milby St|Missed Recycling Pickup|4 Working Days|Apr 21 2025 1:02PM|NE|I|494S|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 13:02:26.0000000|3128887.0000000000|13834658.0000000000|1407 MILBY ST|HOUSTON|TX|77003|0352190000029|2025-04-15 13:02:26.0000000|GREATER EASTWOOD|East End MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: service||No recycling pick up no recycling pick up|Completed by Shawn Fields. Notes: service 2500138689|2500138689|12622 ASHFORD PINE DR HOUSTON TX 77082|29.73|-95.6117|Routed|2025-04-15 08:01:32.0000000||Missed Recycling Pickup - 2500138689 - 12622 ASHFORD PINE DR|Missed Recycling Pickup|4 Working Days|Apr 21 2025 1:02PM|SW|F|488Y|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 13:02:55.0000000|3043706.2500000000|13828558.0000000000|12622 ASHFORD PINE DR|HOUSTON|TX|77082|1144460050055|2025-04-15 13:01:32.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Recycling Pickup 4/15/2025 8:02:55 AM||NULL|Solid Waste Management 2500138688|2500138688|5633 FINCH ST HOUSTON TX 77028|29.8295|-95.3093|Service Completed|2025-04-15 07:58:39.0000000|Apr 18 2025 11:34AM|Dead Animal Collection - 2500138688 - 5633 FINCH ST|Dead Animal Collection|4 Calendar Days|Apr 19 2025 12:59PM|NE|B|454M|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 12:59:53.0000000|3138496.2500000000|13867604.0000000000|5633 FINCH ST|HOUSTON|TX|77028|0710700240015|2025-04-15 12:58:39.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||NULL|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500138687|20521232-2500138687|3711 TILSON LN HOUSTON TX 77080|29.8269|-95.518|Service Completed|2025-04-15 07:58:34.0000000|Apr 15 2025 1:38PM|Water Leak - 20521232-2500138687 - 3711 TILSON LN|Water Leak|10 Calendar Days|Apr 25 2025 1:00PM|NW|A|450L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 13:00:05.0000000|3072368.5000000000|13864623.0000000000|3711 TILSON LN|HOUSTON|TX|77080|0901790000025|2025-04-15 12:58:34.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-03|FRIDAY-A|NW|S|4th Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:37:52 PM - Case # 20521232 -2500138687: Dear Custome||3711 TILSON LN water pooling in the ditch.|4/15/2025 1:37:52 PM - Case # 20521232 -2500138687: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138686|2500138686|12421 PERTHSHIRE RD HOUSTON TX 77024|29.7742|-95.5483|Service Completed|2025-04-15 07:57:43.0000000|Apr 16 2025 8:43AM|Missed Recycling Pickup - 2500138686 - 12421 PERTHSHIRE RD|Missed Recycling Pickup|4 Working Days|Apr 21 2025 1:02PM|NW|G|489H|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 13:02:45.0000000|3063342.0000000000|13845196.4200000000|12421 PERTHSHIRE RD|HOUSTON|TX|77024|0922460000003|2025-04-15 12:57:43.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-08|MONDAY-A|NW||4th Wednesday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|serviced||Missed|serviced 2500138685|12696665-2500138685|1001 ANTOINE DR HOUSTON TX 77055|29.7844|-95.4754|Service Completed|2025-04-15 07:56:43.0000000|Apr 17 2025 1:49PM|Traffic Signals - 12696665-2500138685 - 1000 ANTOINE DR|Traffic Signals|22 Calendar Days|May 7 2025 12:57PM|NW|A|491B|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-15 12:57:39.0000000|3086182.7500000000|13849678.0000000000|1001 ANTOINE DR|HOUSTON|TX|77055|0450890020010|2025-04-15 12:56:43.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: 1000 ANTOINE DRValidated Address: 1001 ANTOINE DR - Address Id: 316048+++ ADDRESS WARNING +++|Resolution :07. Investigation / Inspection completedClose Comments :Timing adjustments have been made to improve traffic progression at the indicated intersection. 2500138684|2500138684|6606 AMASA ST HOUSTON TX 77022|29.8175|-95.3759|Routed|2025-04-15 07:56:34.0000000||Container Repair - 2500138684 - 6606 AMASA ST|Container Repair|10 Calendar Days|Apr 25 2025 12:57PM|NE|H|453P|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 12:57:16.0000000|3117529.5000000000|13862599.0000000000|6606 AMASA ST|HOUSTON|TX|77022|0690690000024|2025-04-15 12:56:34.0000000|NEAR NORTHSIDE|Greater Northside MD|NEMO107|MONDAY|NE|NEMO-B-08|MONDAY-B|NE|S|2nd Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Container Repair 4/15/2025 7:57:16 AM||NULL|Solid Waste Management 2500138683|2500138683|3602 LAS PALMAS ST HOUSTON TX 77027|29.7334|-95.4445|Service Completed - Further Actions|2025-04-15 07:53:49.0000000|Apr 15 2025 8:21AM|Missed Yard Waste Pickup - 2500138683 - 3602 LAS PALMAS ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 10:00PM|SW|G|492W|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 12:54:30.0000000|3096722.2500000000|13831373.0000000000|3602 LAS PALMAS ST|HOUSTON|TX|77027|0772850050009|2025-04-15 12:53:49.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||been waiting for about a month|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500138682|12696663-2500138682|1000 ELDRIDGE PKWY HOUSTON TX 77077|29.7688|-95.6232|Service Completed|2025-04-15 07:51:25.0000000|Apr 16 2025 11:21AM|Street Condition - 12696663-2500138682 - 1000 ELDRIDGE PKWY|Street Condition|30 Calendar Days|May 15 2025 12:53PM|NW|G|488F|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 12:53:06.0000000|3039424.3000000000|13842497.4600000000|1000 ELDRIDGE PKWY|HOUSTON|TX|77077|1242300010001|2025-04-15 12:51:25.0000000|ELDRIDGE / WEST OAKS|HCID #4 (Energy Corridor)|||NW|||NW|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 36.A contractor is working in the area and has b||There has been rearranging of traffic flow on Eldridge Parkway right as you exit Interstate 10 and it's been this way for YEARS at this point. The street has multiple LARGE potholes that just seem to be patched up and broken apart again. This construction|Resolution :36.A contractor is working in the area and has been notified of this request. Close Comments :Contractor on-site. Left message for citizen 2500138681|12696662-2500138681|1953 WESTERN VILLAGE LN HOUSTON TX 77043|29.8042|-95.5776|Routed - Integrated|2025-04-15 07:47:41.0000000||Traffic Signs - 12696662-2500138681 - 1953 WESTERN VILLAGE LN|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NW|A|449T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 12:48:18.0000000|3053743.7500000000|13855830.0000000000|1953 WESTERN VILLAGE LN|HOUSTON|TX|77043|1048080000038|2025-04-15 12:47:41.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/17/2025 04:37:36||TDO received a service request to repair a dead-end barricade at 1953 Western Village Ln. The barricade at this location is not part of the City of Houston barricade inventory can you please send an investigator to determine if a type III barricade is the|Public Works 2500138680|2500138680|505 W POLK ST HOUSTON TX 77019|29.756|-95.3875|Service Completed|2025-04-15 07:47:27.0000000|Apr 16 2025 12:19PM|Missed Recycling Pickup - 2500138680 - 505 W POLK ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|NW|C|493N|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 12:52:32.0000000|3114540.6200000000|13840121.0100000000|505 W POLK ST|HOUSTON|TX|77019|0570330000009|2025-04-15 12:47:27.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE||1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Already serviced per 47617||505 W Polk st Houston TX 77019|Already serviced per 47617 2500138679|12696664-2500138679|101 SSGT MACARIO GARCIA DR HOUSTON TX 77011|29.7364|-95.3043|Service Completed|2025-04-15 07:46:30.0000000|Apr 15 2025 11:31AM|Traffic Signal Maintenance - 12696664-2500138679 - 101 SSGT MACARIO GARCIA DR|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 12:51PM|NE|I|494Z|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 12:51:31.0000000|3141130.8000000000|13833906.6100000000|101 SSGT MACARIO GARCIA DR|HOUSTON|TX|77011|0390020000002|2025-04-15 12:46:30.0000000|MAGNOLIA PARK|East End MD|||SE|||SE|||SE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Flashing Red - Stuck|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Intersection is cycling 2500138678|2500138678|15039 ALROVER ST HOUSTON TX 77053|29.6084|-95.427|Routed|2025-04-15 07:46:26.0000000||Missed Recycling Pickup - 2500138678 - 15039 ALROVER ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|K|572T|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 12:47:07.0000000|3103658.5000000000|13786091.0000000000|15039 ALROVER ST|HOUSTON|TX|77053|0150050160003|2025-04-15 12:46:26.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR123|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Recycling Pickup 4/15/2025 7:47:07||NULL|Solid Waste Management 2500138677|2500138677|307 AVONDALE ST HOUSTON TX 77006|29.7458|-95.3855|Routed|2025-04-15 07:46:03.0000000||Parking Violation - 2500138677 - 307 AVONDALE ST|Parking Violation|19 Calendar Days|May 4 2025 12:47PM|SW|C|493S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 12:47:40.0000000|3115272.0000000000|13836418.0000000000|307 AVONDALE ST|HOUSTON|TX|77006|0041350000008|2025-04-15 12:46:03.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Parking Violation 4/15/2025 7:47:40 AM||NULL|Parking Management 2500138676|2500138676|10703 BROOKBEND DR HOUSTON TX 77035|29.665|-95.4586|Routed|2025-04-15 07:44:55.0000000||Missed Yard Waste Pickup - 2500138676 - 10703 Brookbend Dr|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 10:00PM|SW|K|531Z|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-15 12:44:55.0000000|3092977.0000000000|13806356.0000000000|10703 BROOKBEND DR|HOUSTON|TX|77035|0822370000244|2025-04-15 12:44:55.0000000|NEAR SOUTHWEST||SWTH116|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB||Yard waste not picked up w trash last week|Solid Waste Management 2500138675|2500138675|4440 WALKER ST HOUSTON TX 77023|29.7414|-95.3326|Service Completed|2025-04-15 07:43:36.0000000|Apr 15 2025 1:24PM|Missed Garbage Pickup - 2500138675 - 4440 WALKER ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|I|494T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 12:44:22.0000000|3132126.7500000000|13835342.0000000000|4440 WALKER ST|HOUSTON|TX|77023|0130280000010|2025-04-15 12:43:36.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500138674|2500138674|7006 ABILENE ST HOUSTON TX 77020|29.772|-95.2997|Service Completed|2025-04-15 07:37:09.0000000|Apr 15 2025 1:00PM|Add a Can - 2500138674 - 7006 ABILENE ST|Add a Can|14 Calendar Days|Apr 29 2025 12:38PM|NE|H|494H|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-15 12:38:47.0000000|3142203.5000000000|13846796.0000000000|7006 ABILENE ST|HOUSTON|TX|77020|0533250000009|2025-04-15 12:37:09.0000000|DENVER HARBOR / PORT HOUSTON||NEFR106|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE|S|1st Tuesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Replacement sticker // Mailed out - #33249 (Sept'2025)||please send add a can sticker|Replacement sticker // Mailed out - #33249 (Sept'2025) 2500138673|2500138673|7706 MEADOWVIEW DR HOUSTON TX 77037|29.8731|-95.3995|Routed|2025-04-15 07:36:29.0000000||Parking Violation - 2500138673 - 7706 MEADOWVIEW DR|Parking Violation|19 Calendar Days|May 4 2025 12:38PM|NE|H|413S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 12:38:37.0000000|3109421.2500000000|13882557.0000000000|7706 MEADOWVIEW DR|HOUSTON|TX|77037|0800690000002|2025-04-15 12:36:29.0000000|NORTHSIDE/NORTHLINE||NEMO117|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madeline Games created Parking Violation 4/15/2025 7:38:37 AM||white semirigid 18 wheeler|Parking Management 2500138672|2500138672|806 FOREST THICKET LN HOUSTON TX 77067|29.9616|-95.4295|No Violation Found|2025-04-15 07:34:58.0000000|Apr 15 2025 11:59AM|Parking Violation - 2500138672 - 806 FOREST THICKET LN|Parking Violation|19 Calendar Days|May 4 2025 12:36PM|NW|B|372K|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 12:36:38.0000000|3098924.0000000000|13914452.0000000000|806 FOREST THICKET LN|HOUSTON|TX|77067|1241580020009|2025-04-15 12:34:58.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|NEMO120|MONDAY|NE|NWMO-B-10|MONDAY-B|NW|S|3rd Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Parking Management||ref to old sr#2500131086|Parking Management 2500138671|12696661-2500138671|12229 MARKET ST HOUSTON TX 77029|29.7674|-95.2216|Routed - Integrated|2025-04-15 07:34:03.0000000||Street Hazard - 12696661-2500138671 - 12229 MARKET ST|Street Hazard|10 Calendar Days|Apr 25 2025 12:35PM|NE|E|496L|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-15 12:35:39.0000000|3167024.5000000000|13845937.0000000000|12229 MARKET ST|HOUSTON|TX|77029|0642320000004|2025-04-15 12:34:03.0000000|NORTHSHORE||NETH102|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 05:59:32||street repair is needed in front of this address|Public Works 2500138669|2500138669|10711 SHAWNBROOK DR HOUSTON TX 77071|29.6649|-95.5195|Routed|2025-04-15 07:31:34.0000000||Missed Garbage Pickup - 2500138669 - 10711 SHAWNBROOK DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|K|530Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 12:36:37.0000000|3073666.8000000000|13805757.7800000000|10711 SHAWNBROOK DR|HOUSTON|TX|77071|1049090000018|2025-04-15 12:31:34.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW||2nd Friday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/15/2025 7:36:37 AM||Scheduled regular garbage pickup was missed last week. Service was scheduled for Thursday April 10th.|Solid Waste Management 2500138668|20521231-2500138668|10205 W BELLFORT ST HOUSTON TX 77031|29.6527|-95.5575|Service Completed|2025-04-15 07:31:10.0000000|Apr 15 2025 2:16PM|Fire Hydrant - 20521231-2500138668 - W BELLFORT AVE KEEGANS RIDGE RD|Fire Hydrant|12 Calendar Days|Apr 27 2025 12:40PM|SW|K|569D|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-15 12:40:58.0000000|3061639.2500000000|13800891.0000000000|10205 W BELLFORT ST|HOUSTON|TX|77031|none|2025-04-15 12:31:10.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:16:28 PM - Case # 20521231 -2500138668: Dear Custome||+++ ADDRESS WARNING +++Entered Address: W BELLFORT AVE KEEGANS RIDGE RDValidated Address: 10205 W BELLFORT ST - Address Id: 3117533+++ ADDRESS WARNING +++broken fire hydrant|4/15/2025 2:16:28 PM - Case # 20521231 -2500138668: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138667|12696672-2500138667|1015 DURHAM DR HOUSTON TX 77007|29.771|-95.411|Service Completed|2025-04-15 07:30:48.0000000|Apr 16 2025 10:39AM|Street Condition - 12696672-2500138667 - 1015 durham drive|Street Condition|30 Calendar Days|May 15 2025 1:19PM|NW|C|492G|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 13:19:29.0000000|3106929.5000000000|13845345.0000000000|1015 DURHAM DR|HOUSTON|TX|77007|1222600010001|2025-04-15 12:30:48.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: 1015 durham driveValidated Address: 1015 DURHAM DR - Address Id: 27270+++ ADDRESS WARNING +++Right lane before Washington and Durham. Ashphalt come apart|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard 2500138666|2500138666|807 FOREST BARK LN HOUSTON TX 77067|29.9618|-95.4295|No Violation Found|2025-04-15 07:30:42.0000000|Apr 17 2025 8:35AM|Parking Violation - 2500138666 - 807 FOREST BARK LN|Parking Violation|19 Calendar Days|May 4 2025 12:31PM|NW|B|372K|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 12:31:41.0000000|3098920.7500000000|13914534.0000000000|807 FOREST BARK LN|HOUSTON|TX|77067|1241580020008|2025-04-15 12:30:42.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|NEMO120|MONDAY|NE|NWMO-B-10|MONDAY-B|NW|S|3rd Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Parking Management||pls ref to old sr 2500131088|Parking Management 2500138665|12696659-2500138665|1602 HAMILTON ST HOUSTON TX 77003|29.7478|-95.3607|Service Completed|2025-04-15 07:28:25.0000000|Apr 16 2025 1:25PM|Traffic Signal Maintenance - 12696659-2500138665 - HAMILTON ST LEELAND ST|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 12:28PM|NW|I|493Q|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 12:28:33.0000000|3122967.5000000000|13837337.0000000000|1602 HAMILTON ST|HOUSTON|TX|77003|0020600000001|2025-04-15 12:28:25.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: HAMILTON ST LEELAND STValidated Address: 1602 HAMILTON ST - Address Id: 1914213+++ ADDRESS WARNING +++signal knockdown at intersection|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500138664|2500138664|7226 WERNER ST HOUSTON TX 77076|29.867|-95.3942|Routed|2025-04-15 07:28:24.0000000||Container Replacement - 2500138664 - 7226 WERNER ST|Container Replacement|10 Calendar Days|Apr 25 2025 12:29PM|NE|H|413S|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 12:29:39.0000000|3111159.7500000000|13880394.0000000000|7226 WERNER ST|HOUSTON|TX|77076|0760830040085|2025-04-15 12:28:24.0000000|NORTHSIDE/NORTHLINE||NEMO115|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Container Replacement 4/15/2025 7:29:39 AM||broken from the bottom|Solid Waste Management 2500138663|2500138663|1061 CHESHIRE LN HOUSTON TX 77018|29.8337|-95.4257|Service Completed|2025-04-15 07:27:57.0000000|Apr 17 2025 9:50AM|Missed Garbage Pickup - 2500138663 - 1061 CHESHIRE LN|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NW|H|452F|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 12:33:02.0000000|3101562.1800000000|13868002.4600000000|1061 CHESHIRE LN|HOUSTON|TX|77018|0993120000476|2025-04-15 12:27:57.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE||3rd Thursday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: KA||Driver just drop straight past my trash can but got neighbors that was 10 feet from mine|Completed by LaToshia Steptoe. Notes: KA 2500138662|20521230-2500138662|600 E 29TH ST HOUSTON TX 77008|29.8129|-95.3923|Routed - Integrated|2025-04-15 07:27:11.0000000||Water Leak - 20521230-2500138662 - 600 E 29TH ST|Water Leak|10 Calendar Days|Apr 25 2025 12:32PM|NW|C|453N|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 12:32:27.0000000|3112363.5200000000|13860752.2000000000|600 E 29TH ST|HOUSTON|TX|77008|0350760110054|2025-04-15 12:27:11.0000000|GREATER HEIGHTS||NWTH119|THURSDAY|NW|NETH-B-02|THURSDAY-B|NE||3rd Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 05:46:52||There is water coming out a water service line outside of my house (in the street). 600 E29th st houston tx 77008. Is significant enough that there is water in the ditch all the time.|Public Works 2500138661|2500138661|4518 LEFFINGWELL ST HOUSTON TX 77026|29.8019|-95.3292|Service Completed|2025-04-15 07:25:47.0000000|Apr 18 2025 10:46AM|Dead Animal Collection - 2500138661 - 4518 LEFFINGWELL ST|Dead Animal Collection|4 Calendar Days|Apr 19 2025 12:26PM|NE|B|454X|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 12:26:36.0000000|3132504.5000000000|13857377.0000000000|4518 LEFFINGWELL ST|HOUSTON|TX|77026|0660030000094|2025-04-15 12:25:47.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW|S|1st Thursday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||in a white bag in the ditch|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500138660|2500138660|10002 TIGER FLOWER LN HOUSTON 77016|29.8573|-95.2863|Service Completed|2025-04-15 07:24:39.0000000|Apr 16 2025 10:14AM|Liaison Comm - 2500138660 - 10002 TIGER FLOWER LN|Liaison Comm|5 Working Days|Apr 22 2025 1:07PM|NE|B|415X|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 12:25:17.0000000|3145473.5000000000|13877933.0000000000|10002 TIGER FLOWER LN|HOUSTON||77016|1467430050010|2025-04-15 12:24:39.0000000|EAST LITTLE YORK / HOMESTEAD||NETU119|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||9000 3200 002910002 tiger flower|Container department has been notified 2500138659|2500138659|13319 FOREST PINES VILLAGE LN HOUSTON TX 77067|29.9611|-95.4307|No Violation Found|2025-04-15 07:24:28.0000000|Apr 17 2025 8:27AM|Parking Violation - 2500138659 - 13319 FOREST PINES VILLAGE LN|Parking Violation|19 Calendar Days|May 4 2025 12:26PM|NW|B|372K|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-15 12:26:47.0000000|3098561.0000000000|13914233.0000000000|13319 FOREST PINES VILLAGE LN|HOUSTON|TX|77067|1241590030001|2025-04-15 12:24:28.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|NEMO120|MONDAY|NE|NWMO-B-10|MONDAY-B|NW|S|3rd Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Parking Management||ACROSS THE STREET / REF TO OLD SR#2500131089|Parking Management 2500138658|12696660-2500138658|2140 HAROLD ST HOUSTON TX 77098|29.7408|-95.4125|Service Completed|2025-04-15 07:22:56.0000000|Apr 16 2025 9:15AM|Flooding - 12696660-2500138658 - 2140 HAROLD ST|Flooding|4 Calendar Days|Apr 19 2025 12:27PM|SW|C|492U|Public Works|Transportation Drainage Operations|Flooding|1|Resolved|2025-04-15 12:27:58.0000000|3106777.9200000000|13834349.6900000000|2140 HAROLD ST|HOUSTON|TX|77098|0600890030011|2025-04-15 12:22:56.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW||1st Wednesday|NE||FULL|4 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||Ongoing water leak and flooding..|Resolution :07. Investigation / Inspection completedClose Comments :No action required 2500138657|2500138657|4109 CLAY ST HOUSTON TX 77023|29.7392|-95.3386|Service Completed|2025-04-15 07:21:39.0000000|Apr 15 2025 2:51PM|Missed Recycling Pickup - 2500138657 - 4109 CLAY ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|I|494S|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 12:23:31.0000000|3130230.0000000000|13834501.0000000000|4109 CLAY ST|HOUSTON|TX|77023|0522010000022|2025-04-15 12:21:39.0000000|GREATER EASTWOOD|East End MD|SEMO104|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: can not out||NULL|Completed by Shawn Fields. Notes: can not out 2500138656|2500138656|1940 FAIRVIEW AVE HOUSTON TX 77019|29.745|-95.4061|Service Completed - Further Actions|2025-04-15 07:21:21.0000000|Apr 15 2025 8:21AM|Missed Yard Waste Pickup - 2500138656 - 1940 FAIRVIEW AVE|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 10:00PM|SW|C|492V|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 12:26:25.0000000|3108769.7800000000|13835959.4400000000|1940 FAIRVIEW AVE|HOUSTON|TX|77019|0291720010010|2025-04-15 12:21:21.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO120|MONDAY|NW|NEMO-A-07|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||we have several bags of yard waste that have not been picked up for the past month. The bags are sitting on the curb at the corner of Fairview and Driscoll.|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500138655|20521236-2500138655|4306 MAGGIE ST HOUSTON TX 77051|29.6618|-95.3642|Service Completed|2025-04-15 07:20:53.0000000|Apr 16 2025 12:12PM|Water Service - 20521236-2500138655 - 4306 MAGGIE ST|Water Service|2 Calendar Days|Apr 17 2025 12:56PM|SE|D|533Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 12:56:15.0000000|3122985.7500000000|13806115.0000000000|4306 MAGGIE ST|HOUSTON|TX|77051|0690150120018|2025-04-15 12:20:53.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 12:11:13 PM - Case # 20521236 -2500138655: Investigati||citizen states we went out to fix a leak across the street and now she's having low pressure in one of the restroom|4/16/2025 12:11:13 PM - Case # 20521236 -2500138655: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138653|2500138653|751 MEMORIAL VIEW DR HOUSTON TX 77079|29.7816|-95.6214|Service Completed|2025-04-15 07:16:15.0000000|Apr 15 2025 11:52AM|Dead Animal Collection - 2500138653 - 714-734 Memorial View Dr|Dead Animal Collection|4 Calendar Days|Apr 19 2025 12:16PM|NW|G|488C|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 12:16:15.0000000|3040089.0000000000|13847211.0000000000|751 MEMORIAL VIEW DR|HOUSTON|TX|77079|none|2025-04-15 12:16:15.0000000|MEMORIAL|HCID #4 (Energy Corridor)|||NW|||NW|||NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Animal collected||+++ ADDRESS Warning +++Entered Address: 714-734 Memorial View DrValidated Address: 751 MEMORIAL VIEW DR - Address Id: 2100480+++ ADDRESS Warning +++Young black and white cat. It is right outside of the apartment complex. Was fullly intact at 7:10|Animal collected 2500138652|2500138652|200 CARL ST HOUSTON 77009|29.7814|-95.3672|Routed|2025-04-15 07:13:15.0000000||HPW Escalation - 2500138652 - 200 Carl St|HPW Escalation|3 Working Days|Apr 18 2025 1:07PM|NE|H|493C|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-15 12:14:29.0000000|3120690.2500000000|13849564.0000000000|200 CARL ST|HOUSTON||77009|0032430000002|2025-04-15 12:13:15.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|HPW CustomerEscalation|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|Myesha Duckworth created HPW Escalation 4/15/2025 7:14:29 AM||Plumber's notes: Customer stated that water backups in to bathroom (floods my floor in 3 bathrooms) when draining using washing machine today I ran a sewer cableapproximately 100ft but stoppage didn't clear camera wasn't able to show cause of the stoppag|Public Works 2500138651|20521229-2500138651|12431 SHARPVIEW DR HOUSTON TX 77072|29.6995|-95.5995|Routed - Integrated|2025-04-15 07:12:07.0000000||Water Leak - 20521229-2500138651 - 12431 SHARPVIEW DR|Water Leak|10 Calendar Days|Apr 25 2025 12:13PM|SW|F|528M|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 12:13:19.0000000|3047910.5000000000|13817574.0000000000|12431 SHARPVIEW DR|HOUSTON|TX|77072|1031940010431|2025-04-15 12:12:07.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 07:16:55||NULL|Public Works 2500138650|2500138650|10607 CHAPEL HILL DR HOUSTON TX 77099|29.6635|-95.5962|Routed|2025-04-15 07:11:40.0000000||Missed Heavy Trash Pickup - 2500138650 - 10607 CHAPEL HILL DR|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|SW|F|528Z|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 12:15:17.0000000|3049327.5000000000|13804501.0000000000|10607 CHAPEL HILL DR|HOUSTON|TX|77099|1103690000002|2025-04-15 12:11:40.0000000|ALIEF||SWMO101|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Elizabeth Johnson created Missed Heavy Trash Pickup 4/15/2025 7||ht skipped|Solid Waste Management 2500138649|2500138649|7908 SEALEY ST HOUSTON TX 77088|29.8728|-95.4365|Routed|2025-04-15 07:08:37.0000000||Trash Dumping or Illegal Dumpsite - 2500138649 - 7908 SEALEY ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 12:13PM|NW|B|412T|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 12:13:39.0000000|3097634.5000000000|13882075.3200000000|7908 SEALEY ST|HOUSTON|TX|77088|0162560080025|2025-04-15 12:08:37.0000000|ACRES HOME||NWTU125|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW||3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/15/2025||There is illegal dumping in the lot next to me. It started with a black box it has now migrated to 6 vehicles tires and last night someone dumped a mattress. Once people see trash they begin to add more.|Solid Waste Management 2500138648|20521227-2500138648|1712 MONTROSE BLVD HOUSTON TX 77006|29.7524|-95.3924|Service Completed|2025-04-15 07:08:35.0000000|Apr 15 2025 1:24PM|Water Leak - 20521227-2500138648 - 1552-1698 Montrose Blvd|Water Leak|10 Calendar Days|Apr 25 2025 12:08PM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 12:08:35.0000000|3113029.5000000000|13838769.0000000000|1712 MONTROSE BLVD|HOUSTON|TX|77006|1214270010007|2025-04-15 12:08:35.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/15/2025 1:23:55 PM - Case # 20521227 -2500138648: All investig||+++ ADDRESS Warning +++Entered Address: 1552-1698 Montrose BlvdValidated Address: 1712 MONTROSE BLVD - Address Id: 129915+++ ADDRESS Warning +++Road has had large puddle for weeks|4/15/2025 1:23:55 PM - Case # 20521227 -2500138648: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138647|20521228-2500138647|4676 BELLFORT ST HOUSTON TX 77051|29.6689|-95.3565|Routed - Integrated|2025-04-15 07:07:33.0000000||Restoration Due to Utility Work - 20521228-2500138647 - 4676 BELLFORT ST|Restoration Due to Utility Work|30 Calendar Days|May 15 2025 12:09PM|SE|D|533Z|Public Works|Houston Water|Restoration Due to Utility Work|0|Active|2025-04-15 12:09:16.0000000|3125365.7500000000|13808790.0000000000|4676 BELLFORT ST|HOUSTON|TX|77051|0470560000094|2025-04-15 12:07:33.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:23:06||team came out to repair leak but has not repaired sidewalk causing a hazard for pedestrians|Public Works 2500138646|2500138646|1501 KIPLING ST HOUSTON TX 77006|29.7402|-95.3977|Service Completed|2025-04-15 07:03:28.0000000|Apr 17 2025 10:58AM|Building Code Violation - 2500138646 - 1501 KIPLING ST|Building Code Violation|7 Calendar Days|Apr 22 2025 12:05PM|SW|C|492V|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 12:05:23.0000000|3111485.5000000000|13834286.0000000000|1501 KIPLING ST|HOUSTON|TX|77006|0522240000010|2025-04-15 12:03:28.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Property line concerns are a civil matter. Welcome to call COH L||they are building crossing the property line|Property line concerns are a civil matter. Welcome to call COH Legal at xxx-xxx-xxxx for concerns. Task closed. 2500138645|12696658-2500138645|S SH 6 RICHMOND AVE HOUSTON TX 77082|29.7291|-95.644|Routed - Integrated|2025-04-15 07:02:17.0000000||Traffic Signals - 12696658-2500138645 - S SH 6 RICHMOND AVE|Traffic Signals|22 Calendar Days|May 7 2025 12:07PM|SW|F|488W|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 12:07:22.0000000|3033410.4900000000|13827921.3900000000|S SH 6 RICHMOND AVE|HOUSTON|TX|77082|none|2025-04-15 12:02:17.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|22 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||The Light at HWY 6 and Richmond is on timer only no response from vehicle detection sensors. It's been that way for several months. This one light always slows down traffic on HWY 6. so many time I'll be sitting at a red light for HWY 6 while it cycle|Public Works 2500138644|2500138644|3006 AREBA ST HOUSTON TX 77091|29.861|-95.4548|Routed|2025-04-15 06:59:43.0000000||Parking Violation - 2500138644 - 3006 AREBA ST|Parking Violation|19 Calendar Days|May 4 2025 12:04PM|NW|B|411Z|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 12:04:46.0000000|3092038.7700000000|13877655.0500000000|3006 AREBA ST|HOUSTON|TX|77091|0975160000196|2025-04-15 11:59:43.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW||4th Tuesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/15/2025 7:04:46 AM||Inoperable black sedan parked on street for over 6 months and has not moved. Expired registration.|Parking Management 2500138643|307082-2500138643|6802 PARIS ST HOUSTON TX 77021|29.6887|-95.3516|Routed - Integrated|2025-04-15 06:55:22.0000000||Nuisance On Property - 307082-2500138643 - 6802 Paris St|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|SE|D|533R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 11:55:22.0000000|3126693.2500000000|13816007.0000000000|6802 PARIS ST|HOUSTON|TX|77021|0572820190018|2025-04-15 11:55:22.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Overgrown grass overgrown weeds in ditch|Neighborhoods 2500138642|307083-2500138642|3006 AREBA ST HOUSTON TX 77091|29.861|-95.4548|Routed - Integrated|2025-04-15 06:54:29.0000000||Nuisance On Property - 307083-2500138642 - 3006 AREBA ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NW|B|411Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 11:59:33.0000000|3092038.7700000000|13877655.0500000000|3006 AREBA ST|HOUSTON|TX|77091|0975160000196|2025-04-15 11:54:29.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW||4th Tuesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||None of the above|Neighborhoods 2500138639|307080-2500138639|6805 NEW YORK ST HOUSTON TX 77021|29.6885|-95.352|Routed - Integrated|2025-04-15 06:48:39.0000000||Nuisance On Property - 307080-2500138639 - 6805 New York St|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|SE|D|533R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 11:48:39.0000000|3126566.2500000000|13815939.0000000000|6805 NEW YORK ST|HOUSTON|TX|77021|0572820190003|2025-04-15 11:48:39.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Overgrown lot and ditch. Four empty lots altogether 6801 6805 6811 6815 New York same owner.|Neighborhoods 2500138638|307081-2500138638|6801 NEW YORK ST HOUSTON TX 77021|29.6886|-95.3519|Routed - Integrated|2025-04-15 06:47:02.0000000||Nuisance On Property - 307081-2500138638 - 6801 New York St|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|SE|D|533R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 11:47:02.0000000|3126581.5000000000|13815989.0000000000|6801 NEW YORK ST|HOUSTON|TX|77021|0572820190002|2025-04-15 11:47:02.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Overgrown lot ditch|Neighborhoods 2500138637|2500138637|6550 HILLCROFT AVE HOUSTON TX 77081|29.7097|-95.4942|Service Completed|2025-04-15 06:40:30.0000000|Apr 15 2025 9:22AM|MultiFamily Habitability Violation - 2500138637 - 6550 HILLCROFT AVE|MultiFamily Habitability Violation|7 Calendar Days|Apr 22 2025 11:47AM|SW|J|531E|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-15 11:47:26.0000000|3081198.5000000000|13822263.0000000000|6550 HILLCROFT AVE|HOUSTON|TX|77081|0915120000002|2025-04-15 11:40:30.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Public Works||citizen believes the management are doing something electrical causing high voltage causing her pain on her body|Public Works 2500138636|307079-2500138636|6801 CULLEN BLVD HOUSTON TX 77021|29.6891|-95.3532|Routed - Integrated|2025-04-15 06:40:28.0000000||Nuisance On Property - 307079-2500138636 - 6801 Cullen Blvd|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|SE|D|533R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 11:40:28.0000000|3126164.2500000000|13816135.0000000000|6801 CULLEN BLVD|HOUSTON|TX|77021|0572810170012|2025-04-15 11:40:28.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Overgrown lot - grass weeds trash in ditch on Ward St side of property causing water to backup in ditch|Neighborhoods 2500138635|307078-2500138635|4508 WARD ST HOUSTON TX 77021|29.689|-95.3527|Routed - Integrated|2025-04-15 06:36:36.0000000||Nuisance On Property - 307078-2500138635 - 6801 London St|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|SE|D|533R|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 11:36:36.0000000|3126332.2500000000|13816121.0000000000|4508 WARD ST|HOUSTON|TX|77021|0572840250001|2025-04-15 11:36:36.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 6801 London St Validate||+++ ADDRESS Warning +++Entered Address: 6801 London StValidated Address: 4508 WARD ST - Address Id: 3064629+++ ADDRESS Warning +++Overgrown lot and ditch Water backing up in ditch due to overgrown weeds and trash|Neighborhoods 2500138634|20521207-2500138634|6935 DILLON ST HOUSTON TX 77061|29.6529|-95.3064|Service Completed|2025-04-15 06:33:11.0000000|Apr 15 2025 8:44AM|Water Service - 20521207-2500138634 - 6935 Dillon St|Water Service|2 Calendar Days|Apr 17 2025 11:33AM|SE|I|574D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 11:33:11.0000000|3141445.0000000000|13803454.0000000000|6935 DILLON ST|HOUSTON|TX|77061|0600130210024|2025-04-15 11:33:11.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/15/2025 8:42:50 AM - Case # 20521207 -2500138634: All investig||Low water pressure since Saturday and no sign of leaks on or around property .|4/15/2025 8:42:50 AM - Case # 20521207 -2500138634: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138632|12696657-2500138632|PADDINGTON BEND DR HOUSTON TX 77008|29.7849|-95.4271|Routed - Integrated|2025-04-15 06:16:13.0000000||Traffic Signs - 12696657-2500138632 - PADDINGTON BEND DR|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NW|C|492B|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 11:21:16.0000000|3101690.1700000000|13850285.4300000000|PADDINGTON BEND DR|HOUSTON|TX|77008|1500750020002|2025-04-15 11:16:13.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 04:07:44||Palisades Park neighborhood: the west side of Paddington Bend Dr has a single No Parking sign on the west side of the road pointed north toward Hurst St. There needs to be another No Parking sign on that side of Paddington Bend right where it meets Hurst|Public Works 2500138631|2500138631|1116 COLUMBUS ST HOUSTON TX 77019|29.7563|-95.3917|Routed|2025-04-15 06:13:32.0000000||Missed Garbage Pickup - 2500138631 - 1116 COLUMBUS ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NW|C|493N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 11:18:36.0000000|3113203.4700000000|13840210.0400000000|1116 COLUMBUS ST|HOUSTON|TX|77019|1243710010003|2025-04-15 11:13:32.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE||1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/15/2025 6:18:36 AM||almost every other two weeks they miss only my bin. i think its because its blue and not black. can you pick up but also change my bin?|Solid Waste Management 2500138630|20521191-2500138630|3827 WYLIE ST HOUSTON TX 77026|29.7885|-95.3319|Service Completed|2025-04-15 06:03:05.0000000|Apr 15 2025 8:25AM|Water Main Valve - 20521191-2500138630 - 3827 WYLIE ST|Water Main Valve|5 Calendar Days|Apr 20 2025 11:05AM|NE|B|494B|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 11:05:26.0000000|3131807.0000000000|13852485.0000000000|3827 WYLIE ST|HOUSTON|TX|77026|0300200030008|2025-04-15 11:03:05.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 8:24:05 AM - Case # 20521191 -2500138630: All investig||CALLER STATES HAS LEAK IN BATHROOM AND NEEDS WATER TURNED OFF FOR REPAIRS.|4/15/2025 8:24:05 AM - Case # 20521191 -2500138630: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138629|307077-2500138629|1221 CROSBY ST HOUSTON TX 77019|29.7559|-95.3759|Routed - Integrated|2025-04-15 05:45:38.0000000||Nuisance On Property - 307077-2500138629 - 1221 Crosby St|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NW|C|493P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 10:45:38.0000000|3118213.7500000000|13840214.0000000000|1221 CROSBY ST|HOUSTON|TX|77019|1255060010006|2025-04-15 10:45:38.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta|||Neighborhoods 2500138628|2500138628|2410 PARK ST HOUSTON TX 77019|29.7442|-95.4032|Service Completed|2025-04-15 05:36:41.0000000|Apr 15 2025 7:12AM|Missed Garbage Pickup - 2500138628 - 2410 PARK ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|C|492V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 10:37:50.0000000|3109701.0000000000|13835677.0000000000|2410 PARK ST|HOUSTON|TX|77019|0180520000004|2025-04-15 10:36:41.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|can blocked by vehicle on arrival pictures in rubicon Per LV||Missed trash pickup 2408 Park 77019|can blocked by vehicle on arrival pictures in rubicon Per LV 2500138627|2500138627|2402 PARK ST HOUSTON TX 77019|29.7446|-95.403|Routed|2025-04-15 05:32:51.0000000||Missed Garbage Pickup - 2500138627 - 2408 PARK ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|C|492V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 10:36:25.0000000|3109694.7500000000|13835827.0000000000|2402 PARK ST|HOUSTON|TX|77019|0180520000013|2025-04-15 10:32:51.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|Trevillian Bundara created Missed Garbage Pickup 4/15/2025 5:36||+++ ADDRESS WARNING +++Entered Address: 2408 PARK STValidated Address: 2402 PARK ST - Address Id: 190556+++ ADDRESS WARNING +++Trash truck missed 2408 2410 and 2412 Park St. Houston Tx 77019|Solid Waste Management 2500138626|20521190-2500138626|2425 CAPITOL ST HOUSTON TX 77003|29.7519|-95.3509|Service Completed|2025-04-15 05:26:24.0000000|Apr 15 2025 3:12PM|Water Main Valve - 20521190-2500138626 - 2425 CAPITOL ST|Water Main Valve|5 Calendar Days|Apr 20 2025 10:31AM|NW|I|493R|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 10:31:29.0000000|3126138.2900000000|13838896.9700000000|2425 CAPITOL ST|HOUSTON|TX|77003|1346980020001|2025-04-15 10:26:24.0000000|DOWNTOWN|East Downtown MD|||SE|||SE|||SE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 3:10:42 PM - Case # 20521190 -2500138626: All investig||Water outage|4/15/2025 3:10:42 PM - Case # 20521190 -2500138626: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138625|2500138625|8952 KEMPWOOD DR HOUSTON TX 77080|29.8214|-95.5142|Routed|2025-04-15 05:18:19.0000000||Missed Heavy Trash Pickup - 2500138625 - 8952 KEMPWOOD DR|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|NW|A|450Q|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 10:21:18.0000000|3073650.7500000000|13862663.0000000000|8952 KEMPWOOD DR|HOUSTON|TX|77080|0990250000029|2025-04-15 10:18:19.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR120|FRIDAY|NW|NWFR-A-02|FRIDAY-A|NW|S|4th Thursday|NE|SWM Collections|FULL|7 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Missed Heavy Trash Pickup 4/15/2025 5:2||Heavy Trash not picked up February and March 2025- Briarcrest Townhouse Association (8922 Kempwood - 9044 Kempwood)Heavy trash not picked up on February 27 2025 (Heavy Trash) and March 27 2025˙(Tree Waste) - between 8922 Kempwood Drive and 9044 Kempwood|Solid Waste Management 2500138624|20521189-2500138624|3104 FOUNDERS ROCK DR HOUSTON TX 77063|29.7317|-95.517|Service Completed|2025-04-15 05:14:08.0000000|Apr 15 2025 1:02PM|Water Service - 20521189-2500138624 - 8715 MEADOWCROFT DR|Water Service|2 Calendar Days|Apr 17 2025 10:16AM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 10:16:54.0000000|3073744.7500000000|13830014.0000000000|3104 FOUNDERS ROCK DR|HOUSTON|TX|77063|1409470020011|2025-04-15 10:14:08.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/15/2025 1:01:31 PM - Case # 20521189 -2500138624: Investigatio||+++ ADDRESS WARNING +++Entered Address: 8715 MEADOWCROFT DRValidated Address: 3104 FOUNDERS ROCK DR - Address Id: 2034266+++ ADDRESS WARNING +++The correct address given is 8715 Meadowcroft Dr. Hi I am reporting low water pressure at 8715 Meadowcroft Drive|4/15/2025 1:01:31 PM - Case # 20521189 -2500138624: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138622|12696655-2500138622|14605 PERTHSHIRE RD HOUSTON TX 77079|29.7737|-95.6066|Service Completed|2025-04-15 04:56:08.0000000|Apr 17 2025 1:49PM|Traffic Signals - 12696655-2500138622 - 14605 PERTHSHIRE RD|Traffic Signals|22 Calendar Days|May 7 2025 9:59AM|NW|G|488H|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-15 09:59:36.0000000|3044862.5000000000|13844463.0000000000|14605 PERTHSHIRE RD|HOUSTON|TX|77079|1011690000002|2025-04-15 09:56:08.0000000|MEMORIAL||||NW|||NW|||NE||FULL|22 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... After in||DAIRY ASHFORD RD PERTHSHIRE RD. North and South. Lights are not in a good pattern.˙ Major traffic.˙ Dairy Ashford/Perthshire going north/south.|Resolution :38. Task CompletedClose Comments :After inspection there was a stuck pedestrian signal. Work order has been issued for repair 2025-0090. 2500138620|2500138620|1252 CHESHIRE LN HOUSTON 77018|29.8341|-95.4322|Routed|2025-04-15 04:27:24.0000000||SWM Escalation - 2500138620 - 1252 CHESHIRE LN|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|NW|C|452F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-15 09:28:12.0000000|3099479.5000000000|13868074.0000000000|1252 CHESHIRE LN|HOUSTON||77018|0731000150040|2025-04-15 09:27:24.0000000|CENTRAL NORTHWEST||NWTU108|TUESDAY|NW|NETU-B-05|TUESDAY-B|NE|S|3rd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Olivia Castillo created SWM Escalation 4/15/2025 4:28:12 AM||acct#283493121182|Solid Waste Management 2500138618|2500138618|1023 STUDEWOOD ST HOUSTON TX 77008|29.7897|-95.388|Service Completed|2025-04-15 04:21:56.0000000|Apr 15 2025 11:17AM|Bandit Sign - 2500138618 - 1023 STUDEWOOD ST|Bandit Sign|14 Working Days|May 2 2025 10:00PM|NW|C|493A|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-15 09:23:26.0000000|3113995.2500000000|13852352.0000000000|1023 STUDEWOOD ST|HOUSTON|TX|77008|1415400010001|2025-04-15 09:21:56.0000000|GREATER HEIGHTS||NWTH117|THURSDAY|NW|NETH-B-08|THURSDAY-B|NE|S|3rd Wednesday|NE|NS BanditSign|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Inspertor Green tagged signs to be removed inspector will do||The location of Jo's coffee on 1023 Studewood Street Houston Texas 77007 has signs in the right of way. They are distracting to oncoming traffic˙and need to be removed.Thank you|Inspertor Green tagged signs to be removed inspector will do a check back in 5 days because there are cemented in ground 2500138617|2500138617|8922 ALLWOOD ST HOUSTON TX 77016|29.8427|-95.3106|Service Completed|2025-04-15 03:55:15.0000000|Apr 17 2025 10:58AM|Building Code Violation - 2500138617 - 8922 ALLWOOD ST|Building Code Violation|7 Calendar Days|Apr 22 2025 8:56AM|NE|B|454H|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 08:56:01.0000000|3137942.2500000000|13872404.0000000000|8922 ALLWOOD ST|HOUSTON|TX|77016|0700530110015|2025-04-15 08:55:15.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Property line concerns are a civil matter. Welcome to call COH L||ear Sir:There's a wooden fence being installed on this property I don't think it meets the standards of COH. Please send someone out to do an observation.|Property line concerns are a civil matter. Welcome to call COH Legal at xxx-xxx-xxxx for concerns. Task closed. 2500138616|2500138616|1506 DEMAREE LN HOUSTON TX 77029|29.7643|-95.278|Routed|2025-04-15 03:43:05.0000000||Missed Heavy Trash Pickup - 2500138616 - 1506 DEMAREE LN|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|NE|B|495K|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 08:46:59.0000000|3149178.2500000000|13844216.0000000000|1506 DEMAREE LN|HOUSTON|TX|77029|0771260060011|2025-04-15 08:43:05.0000000|PLEASANTVILLE AREA||NEFR107|FRIDAY|NE|NEFR-B-01|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|7 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Missed Heavy Trash Pickup 4/15/2025 3:4||Customer Response Regarding Case2500124699 Houston 311 Notification of Case Closed COH:0001243Please reopen my case it has not been resolved.Case2500124699|Solid Waste Management 2500138615|2500138615|10847 SHEPHERD FALLS LN HOUSTON TX 77075|29.6079|-95.2559|Routed|2025-04-15 03:32:31.0000000||Missed Heavy Trash Pickup - 2500138615 - 10847 SHEPHERD FALLS LN|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|SE|I|575V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 08:35:55.0000000|3158003.0000000000|13787598.0000000000|10847 SHEPHERD FALLS LN|HOUSTON|TX|77075|1304820030020|2025-04-15 08:32:31.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|7 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Missed Heavy Trash Pickup 4/15/2025 3:3||My address is 10847 Shepherd Falls Lane Houston TX 77075 and heavy trash was scheduled for 4/11 and it has not been picked up yet. Will this be done soon?|Solid Waste Management 2500138614|2500138614|1202 ELLISTON ST HOUSTON TX 77023|29.7311|-95.3296|Service Completed|2025-04-15 03:10:46.0000000|Apr 16 2025 2:29PM|Building Code Violation - 2500138614 - 1202 ELLISTON ST|Building Code Violation|7 Calendar Days|Apr 22 2025 8:17AM|NE|I|494X|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-15 08:17:01.0000000|3133192.2500000000|13831658.0000000000|1202 ELLISTON ST|HOUSTON|TX|77023|0220930000001|2025-04-15 08:10:46.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Inspector site visit I35 on a 311 investigation call for a drai||I am writing to formally report a construction concern at a neighboring property located near my residence. The neighbor is currently building a roof structure extremely close to the property line between our two properties. The primary concern is that the|Inspector site visit I35 on a 311 investigation call for a drainage issue 1202 Elliston St. I35 arrived and could not make contact with anyone at the property. I-35 took pics from the city right of way and could see several violations besides the drain 2500138613|307075-2500138613|7958 BONAIRE ST HOUSTON TX 77028|29.8108|-95.2822|Routed - Integrated|2025-04-15 03:06:50.0000000||Nuisance On Property - 307075-2500138613 - 7958 BONAIRE ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 08:07:42.0000000|3147290.0000000000|13861094.0000000000|7958 BONAIRE ST|HOUSTON|TX|77028|0862320000003|2025-04-15 08:06:50.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 3:07:42||7958 Bonaire all sides excessive weeds higher than 36" will require cutting and haul away of brush clipping debris. Cite owners. (Note: call also placed today to realty: Berkshire Hathaway today-xxx-xxxx000.)|Neighborhoods 2500138612|307076-2500138612|7961 BONAIRE ST HOUSTON TX 77028|29.8113|-95.2821|Routed - Integrated|2025-04-15 03:05:49.0000000||Nuisance On Property - 307076-2500138612 - 7961 BONAIRE ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 08:06:29.0000000|3147319.2500000000|13861272.0000000000|7961 BONAIRE ST|HOUSTON|TX|77028|0300180030044|2025-04-15 08:05:49.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 3:06:29||7961 Bonaire weeded yard tree branch growth extending to others property front area ditches requires˙ cutting|Neighborhoods 2500138611|307073-2500138611|7965 BONAIRE ST HOUSTON TX 77028|29.8113|-95.282|Routed - Integrated|2025-04-15 03:04:11.0000000||Nuisance On Property - 307073-2500138611 - 7965 BONAIRE ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 08:05:03.0000000|3147359.2500000000|13861274.0000000000|7965 BONAIRE ST|HOUSTON|TX|77028|0300180030045|2025-04-15 08:04:11.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 3:05:03||7965 Bonaire front dItches and yard required cutting|Neighborhoods 2500138610|307074-2500138610|7974 BONAIRE ST HOUSTON TX 77028|29.811|-95.2817|Routed - Integrated|2025-04-15 03:02:46.0000000||Nuisance On Property - 307074-2500138610 - 7978 BONAIRE ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 08:03:26.0000000|3147489.2500000000|13861104.0000000000|7974 BONAIRE ST|HOUSTON|TX|77028|0862320000007|2025-04-15 08:02:46.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 3:03:26||+++ ADDRESS WARNING +++Entered Address: 7978 BONAIRE STValidated Address: 7974 BONAIRE ST - Address Id: 279578+++ ADDRESS WARNING +++7978 Bonaire lot and ditches required cutting excessive weeds|Neighborhoods 2500138608|12696653-2500138608|5505 N WAYSIDE DR HOUSTON TX 77028|29.811|-95.2845|Routed - Integrated|2025-04-15 03:00:25.0000000||Traffic Signs - 12696653-2500138608 - BONAIRE ST N WAYSIDE DR|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NE|B|455T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 08:01:14.0000000|3146481.7500000000|13861203.0000000000|5505 N WAYSIDE DR|HOUSTON|TX|77028|0350460160138|2025-04-15 08:00:25.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:17:42||+++ ADDRESS WARNING +++Entered Address: BONAIRE ST N WAYSIDE DRValidated Address: 5505 N WAYSIDE DR - Address Id: 186760+++ ADDRESS WARNING +++2 Missing street signs for street˙ "Bonaire" at corners of BOTH 5400 Eastland AND corner where meets 5500|Public Works 2500138607|12696654-2500138607|5426 EASTLAND ST HOUSTON TX 77028|29.8111|-95.281|Routed - Integrated|2025-04-15 02:59:07.0000000||Traffic Signs - 12696654-2500138607 - BONAIRE ST EASTLAND ST|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NE|B|455T|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 08:00:09.0000000|3147777.5000000000|13861153.0000000000|5426 EASTLAND ST|HOUSTON|TX|77028|0381780000008|2025-04-15 07:59:07.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/15/2025 04:03:40||+++ ADDRESS WARNING +++Entered Address: BONAIRE ST EASTLAND STValidated Address: 5426 EASTLAND ST - Address Id: 1892244+++ ADDRESS WARNING +++2 Missing street signs for street˙ "Bonaire" at corners of BOTH 5400 Eastland AND corner where meets 5500|Public Works 2500138606|307072-2500138606|5422 N WAYSIDE DR HOUSTON TX 77028|29.8108|-95.2841|Routed - Integrated|2025-04-15 02:57:23.0000000||Nuisance On Property - 307072-2500138606 - 5422 N WAYSIDE DR|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:58:22.0000000|3146681.7500000000|13861088.0000000000|5422 N WAYSIDE DR|HOUSTON|TX|77028|0752470010001|2025-04-15 07:57:23.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:58:22||Excessive Junk Trash Unkempt Yard Weeds5422 N wayside trucking business Weeds lot all boundaries perimeters front and all 3 sides ie facing N. Wayside L/side-Bonaire R/side-Tate all require immediate attention excessive weeds. Nuisance.|Neighborhoods 2500138605|307071-2500138605|5722 N WAYSIDE DR HOUSTON TX 77028|29.8141|-95.2842|Routed - Integrated|2025-04-15 02:56:02.0000000||Nuisance On Property - 307071-2500138605 - 5722 N WAYSIDE DR|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455P|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:57:03.0000000|3146639.0000000000|13862255.0000000000|5722 N WAYSIDE DR|HOUSTON|TX|77028|0300170200090|2025-04-15 07:56:02.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:57:03||5722 N. WAYSIDE (sits corner of 5800 N.Wayside / 7800 Fowlie St.) Mailbox sits on Fowlie side.˙Excessive Junk Trash spewed throughout property front sides some trash along sides of property outside fence on 041425.˙ Residence is a Public Nuisance.|Neighborhoods 2500138604|307070-2500138604|7921 BONAIRE ST HOUSTON TX 77028|29.8113|-95.2836|Routed - Integrated|2025-04-15 02:48:19.0000000||Nuisance On Property - 307070-2500138604 - 7921 BONAIRE ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:49:11.0000000|3146838.7500000000|13861248.0000000000|7921 BONAIRE ST|HOUSTON|TX|77028|0300180030032|2025-04-15 07:48:19.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:49:11||Weeds and Downed Trees/Bonaire St.Vacant Lots ((zzz) left of 7921A Bonaire multiple downed trees huge branches and excessive weeds require removal cut and haul away of all debris. Including cutting of ditches.|Neighborhoods 2500138603|307068-2500138603|7941 BONAIRE ST HOUSTON TX 77028|29.8113|-95.283|Routed - Integrated|2025-04-15 02:47:07.0000000||Nuisance On Property - 307068-2500138603 - 7941 BONAIRE ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455T|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:47:50.0000000|3147038.7500000000|13861258.0000000000|7941 BONAIRE ST|HOUSTON|TX|77028|0300180030037|2025-04-15 07:47:07.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:47:50||Weeds and Downed Trees/Bonaire St.Vacant Lots ((zzz) ˙ right of 7941 Bonaire require cutting|Neighborhoods 2500138602|307069-2500138602|7981 BIRMINGHAM ST HOUSTON TX 77028|29.8251|-95.281|Routed - Integrated|2025-04-15 02:45:28.0000000||Nuisance On Property - 307069-2500138602 - 7981 BIRMINGHAM ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:46:06.0000000|3147502.2500000000|13866308.0000000000|7981 BIRMINGHAM ST|HOUSTON|TX|77028|0814130000021|2025-04-15 07:45:28.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:46:06||7981 Birmingham ditches all fronts and right side facing Eastland St boundaries require cutting|Neighborhoods 2500138601|307065-2500138601|7945 BIRMINGHAM ST HOUSTON TX 77028|29.8251|-95.2825|Routed - Integrated|2025-04-15 02:44:02.0000000||Nuisance On Property - 307065-2500138601 - 7945 birmingham street|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:44:58.0000000|3147048.0000000000|13866289.0000000000|7945 BIRMINGHAM ST|HOUSTON|TX|77028|0814130000012|2025-04-15 07:44:02.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:44:58||+++ ADDRESS WARNING +++Entered Address: 7945 birmingham streetValidated Address: 7945 BIRMINGHAM ST - Address Id: 189619+++ ADDRESS WARNING +++Vacant Lot directly across from 7946 Birmingham ditches and lot itself requires cutting.|Neighborhoods 2500138600|307066-2500138600|7937 BIRMINGHAM ST HOUSTON TX 77028|29.8251|-95.2828|Routed - Integrated|2025-04-15 02:42:52.0000000||Junk Motor Vehicle - 307066-2500138600 - 7937 BIRMINGHAM ST|Junk Motor Vehicle|176 Working Days|Dec 29 2025 11:00PM|NE|B|455K|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-15 07:43:41.0000000|3146948.0000000000|13866284.0000000000|7937 BIRMINGHAM ST|HOUSTON|TX|77028|0814130000010|2025-04-15 07:42:52.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|176 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Junk Motor Vehicle 4/15/2025 2:43:41 AM||Vacant Lot next˙ to 7937 Birmingham excessive junk inoperable cars trucks cite for removal.|Neighborhoods 2500138599|307067-2500138599|7951 BIRMINGHAM ST HOUSTON TX 77028|29.8251|-95.2822|Routed - Integrated|2025-04-15 02:41:47.0000000||Nuisance On Property - 307067-2500138599 - 7951 BIRMINGHAM ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:42:26.0000000|3147148.0000000000|13866294.0000000000|7951 BIRMINGHAM ST|HOUSTON|TX|77028|0814130000014|2025-04-15 07:41:47.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:42:26||Vacant Lot left of 7951 Birmingham requires cutting ˙ include front ditches|Neighborhoods 2500138598|307063-2500138598|7973 BIRMINGHAM ST HOUSTON TX 77028|29.8251|-95.2814|Routed - Integrated|2025-04-15 02:40:38.0000000||Nuisance On Property - 307063-2500138598 - 7973 BIRMINGHAM ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:41:23.0000000|3147398.0000000000|13866306.0000000000|7973 BIRMINGHAM ST|HOUSTON|TX|77028|0814130000019|2025-04-15 07:40:38.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:41:23||Vacant Lot right of 7973 Birmingham all ditches lot require cutting|Neighborhoods 2500138596|307060-2500138596|7940 BIRMINGHAM ST HOUSTON TX 77028|29.8247|-95.2826|Routed - Integrated|2025-04-15 02:38:19.0000000||Nuisance On Property - 307060-2500138596 - 7940 BIRMINGHAM ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:38:55.0000000|3147002.5000000000|13866146.0000000000|7940 BIRMINGHAM ST|HOUSTON|TX|77028|0814140000013|2025-04-15 07:38:19.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:38:55||7940 Birmingham ditches yard|Neighborhoods 2500138595|307061-2500138595|7936 BIRMINGHAM ST HOUSTON TX 77028|29.8247|-95.2828|Routed - Integrated|2025-04-15 02:37:16.0000000||Nuisance On Property - 307061-2500138595 - 7936 BIRMINGHAM ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:37:51.0000000|3146952.2500000000|13866144.0000000000|7936 BIRMINGHAM ST|HOUSTON|TX|77028|0814140000012|2025-04-15 07:37:16.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:37:51||7936 Birmingham ditches yard|Neighborhoods 2500138594|307062-2500138594|7925 BIRMINGHAM ST HOUSTON TX 77028|29.8251|-95.2833|Routed - Integrated|2025-04-15 02:36:06.0000000||Nuisance On Property - 307062-2500138594 - 7925 BIRMINGHAM ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:36:56.0000000|3146789.0000000000|13866272.0000000000|7925 BIRMINGHAM ST|HOUSTON|TX|77028|0814130000007|2025-04-15 07:36:06.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:36:56||7925 Birmingham requires cut entire yard front rear and ditche|Neighborhoods 2500138593|307059-2500138593|7913 BIRMINGHAM ST HOUSTON TX 77028|29.8251|-95.2837|Routed - Integrated|2025-04-15 02:33:17.0000000||Nuisance On Property - 307059-2500138593 - 7913 BIRMINGHAM ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:34:10.0000000|3146647.7500000000|13866269.0000000000|7913 BIRMINGHAM ST|HOUSTON|TX|77028|0814130000004|2025-04-15 07:33:17.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 2:34:10||7913 Birmingham entire yard front rear also all ditches|Neighborhoods 2500138592|307058-2500138592|7865 BIRMINGHAM ST HOUSTON TX 77028|29.8249|-95.2844|Routed - Integrated|2025-04-15 02:30:37.0000000||Nuisance On Property - 307058-2500138592 - N WAYSIDE DR BIRMINGHAM ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 07:31:36.0000000|3146340.5000000000|13866148.0000000000|7865 BIRMINGHAM ST|HOUSTON|TX|77028|0805360000009|2025-04-15 07:30:37.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: N WAYSIDE DR BIRMINGHAM STValidated Address: 7865 BIRMINGHAM ST - Address Id: 199532+++ ADDRESS WARNING +++Vacant Lot located at intersection of N.Wayside Birmingham...owner continually fails to cut ditches faci|Neighborhoods 2500138591|2500138591|2815 EASTGROVE LN HOUSTON 77027|29.7394|-95.4388|Service Completed|2025-04-15 02:24:30.0000000|Apr 16 2025 9:22AM|Liaison Comm - 2500138591 - 2815 EASTGROVE LN|Liaison Comm|5 Working Days|Apr 22 2025 1:07PM|SW|C|492S|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 07:25:46.0000000|3098447.2500000000|13833599.0000000000|2815 EASTGROVE LN|HOUSTON||77027|0752130020015|2025-04-15 07:24:30.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||201785121462/bin is crackStill no container. Caller requesting update.|container department has been notified 2500138590|2500138590|6024 BURGOYNE RD HOUSTON TX 77057|29.7423|-95.4885|Service Completed|2025-04-15 02:07:50.0000000|Apr 16 2025 8:44AM|Missed Recycling Pickup - 2500138590 - 6024 BURGOYNE RD|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|G|491S|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 07:15:33.0000000|3082669.5000000000|13834179.0000000000|6024 BURGOYNE RD|HOUSTON|TX|77057|0761790020177|2025-04-15 07:07:50.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Recycling|FULL|4 Working Days|Email|2025-04-20 11:15:04.1430000|serviced||The recycling at 6024 Burgoyne Rd Houston TX 77057 has not been picked up in three weeks now. There have been trash cans all over the street˙ and surrounding streets for three weeks. Please send someone to handle this.|serviced 2500138589|2500138589|1707 MILFORD ST HOUSTON TX 77098|29.7285|-95.4026|Routed|2025-04-15 01:58:22.0000000||Missed Yard Waste Pickup - 2500138589 - 1707 MILFORD ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 10:00PM|SW|C|492Z|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-15 07:00:23.0000000|3110041.0000000000|13829996.0000000000|1707 MILFORD ST|HOUSTON|TX|77098|0562530000014|2025-04-15 06:58:22.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW|SWM Collections|FULL|6 Working Days|Email|2025-04-20 11:15:04.1430000|Trevillian Bundara created Missed Yard Waste Pickup 4/15/2025 2||PLEASE SEE PREV. SR 2500132873. RESIDENT STATES THE BAGS WERE NOT SERVICIED.|Solid Waste Management 2500138588|12696652-2500138588|4006 HIGHWAY 6 S HOUSTON TX 77082|29.7138|-95.6446|Service Completed|2025-04-15 01:26:12.0000000|Apr 15 2025 5:53AM|Street Hazard - 12696652-2500138588 - 4006 HIGHWAY 6|Street Hazard|10 Calendar Days|Apr 25 2025 6:26AM|SW|F|528A|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 06:26:12.0000000|3033438.5000000000|13822363.0000000000|4006 HIGHWAY 6 S|HOUSTON|TX|77082|1143460080047|2025-04-15 06:26:12.0000000|||||||||||||LIMITED|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||+++ ADDRESS WARNING +++Entered Address: 4006 HIGHWAY 6Validated Address: 4006 HIGHWAY 6 S - Address Id: 1213744+++ ADDRESS WARNING +++Manhole cover removed from manhole laid middle of street above roadmisplaced manhole cover|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Location is not maintained by the City of Houston reported to Texas Department of Transportation for handling.Reported to Matt 2500138587|307057-2500138587|1533 BEACONSHIRE RD HOUSTON TX 77077|29.7531|-95.6112|Routed - Integrated|2025-04-15 01:24:03.0000000||Nuisance On Property - 307057-2500138587 - 1533 BEACONSHIRE RD|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NW|G|488Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 06:29:07.0000000|3043674.6300000000|13836962.6400000000|1533 BEACONSHIRE RD|HOUSTON|TX|77077|1130810000097|2025-04-15 06:24:03.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Overgrown filed of grass taller than a chold|Neighborhoods 2500138586|20521188-2500138586|8710 BEVERLY HILL ST HOUSTON TX 77063|29.7303|-95.5174|Service Completed|2025-04-15 01:07:15.0000000|Apr 15 2025 1:28PM|Water Service - 20521188-2500138586 - 8710 BEVERLY HILL ST|Water Service|2 Calendar Days|Apr 17 2025 6:08AM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 06:08:37.0000000|3073631.7500000000|13829515.0000000000|8710 BEVERLY HILL ST|HOUSTON|TX|77063|1278950010001|2025-04-15 06:07:15.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/15/2025 1:27:10 PM - Case # 20521188 -2500138586: Dear Custome||I live in 8710 Beverly Hill St Houston TX 77063 and I have almost no water pressure to do any daily activities such as flushing toilet. This has been an ongoing issue for almost 3 years and COH constantly says they have been delivering sufficient press|4/15/2025 1:27:10 PM - Case # 20521188 -2500138586: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138585|20521187-2500138585|4821 HARDY ST HOUSTON TX 77009|29.804|-95.353|Service Completed|2025-04-15 00:47:18.0000000|Apr 15 2025 9:04AM|Water Service - 20521187-2500138585 - 4821 HARDY ST|Water Service|2 Calendar Days|Apr 17 2025 5:48AM|NE|H|453V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 05:48:03.0000000|3124937.7500000000|13857908.0000000000|4821 HARDY ST|HOUSTON|TX|77009|1369320010004|2025-04-15 05:47:18.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:04:39 AM - Case # 20521187 -2500138585: All investig||NULL|4/15/2025 9:04:39 AM - Case # 20521187 -2500138585: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138584|20521186-2500138584|3104 FOUNDERS ROCK DR HOUSTON TX 77063|29.7317|-95.517|Service Completed|2025-04-15 00:35:04.0000000|Apr 15 2025 1:22PM|Water Service - 20521186-2500138584 - 8715 MEADOWCROFT DR|Water Service|2 Calendar Days|Apr 17 2025 5:35AM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 05:35:59.0000000|3073744.7500000000|13830014.0000000000|3104 FOUNDERS ROCK DR|HOUSTON|TX|77063|1409470020011|2025-04-15 05:35:04.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/15/2025 1:21:56 PM - Case # 20521186 -2500138584: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 8715 MEADOWCROFT DRValidated Address: 3104 FOUNDERS ROCK DR - Address Id: 2034266+++ ADDRESS WARNING +++Please note that we have been experiencing low water pressure for over a month now at our unit # 1603 .We reside|4/15/2025 1:21:56 PM - Case # 20521186 -2500138584: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138583|20521185-2500138583|3104 FOUNDERS ROCK DR HOUSTON TX 77063|29.7317|-95.517|Service Completed|2025-04-15 00:32:05.0000000|Apr 15 2025 1:22PM|Water Service - 20521185-2500138583 - 8715 MEADOWCROFT DR|Water Service|2 Calendar Days|Apr 17 2025 5:33AM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 05:33:00.0000000|3073744.7500000000|13830014.0000000000|3104 FOUNDERS ROCK DR|HOUSTON|TX|77063|1409470020011|2025-04-15 05:32:05.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/15/2025 1:22:19 PM - Case # 20521185 -2500138583: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 8715 MEADOWCROFT DRValidated Address: 3104 FOUNDERS ROCK DR - Address Id: 2034266+++ ADDRESS WARNING +++Good morning I live at˙8715 Meadowcroft Dr Unit 601 Houston TX 77063 and we are continuing to have low water|4/15/2025 1:22:19 PM - Case # 20521185 -2500138583: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138582|2500138582|3412 FOLGER ST HOUSTON TX 77093|29.8559|-95.3352|Routed|2025-04-15 00:15:49.0000000||Missed Heavy Trash Pickup - 2500138582 - 3412 FOLGER ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|NE|H|454B|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 05:18:16.0000000|3129975.0000000000|13876968.0000000000|3412 FOLGER ST|HOUSTON|TX|77093|0720220110173|2025-04-15 05:15:49.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO104|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Trevillian Bundara created Missed Heavy Trash Pickup 4/15/2025||TREE WASTE HAS BEEN OUT SINCE MARCH|Solid Waste Management 2500138581|307055-2500138581|7112 N WAYSIDE DR HOUSTON TX 77028|29.8267|-95.2841|Routed - Integrated|2025-04-15 00:13:10.0000000||Nuisance On Property - 307055-2500138581 - 7112 N WAYSIDE DR|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 05:13:53.0000000|3146526.7500000000|13866842.0000000000|7112 N WAYSIDE DR|HOUSTON|TX|77028|0450040000481|2025-04-15 05:13:10.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/15/2025 12:13:53||7112 N. Wayside business One Stop (formerly Mike's Pitzstop) continually fails to cut adjacent ditches ((zzz) along each side streets facing streets Ritz Safebuy. Also remove all trash foliage debris clippings from cutting etc. Drainage issues.˙ Please|Neighborhoods 2500138580|307056-2500138580|7994 RITZ ST HOUSTON TX 77028|29.8265|-95.2809|Service Completed|2025-04-15 00:11:53.0000000|Apr 15 2025 4:06PM|Nuisance On Property - 307056-2500138580 - EASTLAND ST RITZ ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|1|Resolved|2025-04-15 05:12:42.0000000|3147496.7500000000|13866723.0000000000|7994 RITZ ST|HOUSTON|TX|77028|0300180180029|2025-04-15 05:11:53.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|SR was closed in IPS.||+++ ADDRESS WARNING +++Entered Address: EASTLAND ST RITZ STValidated Address: 7994 RITZ ST - Address Id: 162886+++ ADDRESS WARNING +++Vacant Corner Lot corner of Eastland Ritz St.˙ (Nearest address to the right of 6907 Eastland) DITCHES all sides f|SR was closed in IPS. 2500138579|307084-2500138579|6903 EASTLAND ST HOUSTON TX 77028|29.8258|-95.281|Routed - Integrated|2025-04-15 00:10:29.0000000||Nuisance On Property - 307084-2500138579 - 6903 EASTLAND ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 05:11:22.0000000|3147489.7500000000|13866551.0000000000|6903 EASTLAND ST|HOUSTON|TX|77028|1425170010005|2025-04-15 05:10:29.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|none||6903 Eastland left side perimeter of property owner continually fails to cut the ditches facing Joy St along their boundaries. Require cutting.|Neighborhoods 2500138578|20521184-2500138578|107 S 70TH ST HOUSTON TX 77011|29.7351|-95.3024|Routed - Integrated|2025-04-14 23:55:02.0000000||Water Leak - 20521184-2500138578 - 107 S 70TH ST|Water Leak|10 Calendar Days|Apr 25 2025 4:56AM|NE|I|494Z|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 04:56:42.0000000|3141769.7500000000|13833368.0000000000|107 S 70TH ST|HOUSTON|TX|77011|0250700000019|2025-04-15 04:55:02.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 06:30:48||Water flowing out of the concrete|Public Works 2500138577|12696651-2500138577|6928 N WAYSIDE DR HOUSTON TX 77028|29.8255|-95.2844|Routed - Integrated|2025-04-14 23:51:59.0000000||Traffic Signs - 12696651-2500138577 - 7900 JOY ST|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NE|B|455K|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 05:10:07.0000000|3146498.0000000000|13866398.0000000000|6928 N WAYSIDE DR|HOUSTON|TX|77028|0300180190003|2025-04-15 04:51:59.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/18/2025 07:49:38||+++ ADDRESS WARNING +++Entered Address: 7900 JOY STValidated Address: 6928 N WAYSIDE DR - Address Id: 187062+++ ADDRESS WARNING +++7900 Joy Eastland missing street signs BOTH.|Public Works 2500138576|307053-2500138576|7998 JOY ST HOUSTON TX 77028|29.8254|-95.2811|Routed - Integrated|2025-04-14 23:49:22.0000000||Nuisance On Property - 307053-2500138576 - 7998 JOY ST|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NE|B|455K|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 04:51:33.0000000|3147483.2500000000|13866417.0000000000|7998 JOY ST|HOUSTON|TX|77028|0300180190026|2025-04-15 04:49:22.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Nuisance On Property 4/14/2025 11:51:33||home at 7998 Joy St Eastland please cite owner for perimeter ditches facing Eastland must cut to property lines.|Neighborhoods 2500138575|12696650-2500138575|6894 HARRISBURG BLVD HOUSTON TX 77011|29.7363|-95.3043|Service Completed|2025-04-14 23:48:07.0000000|Apr 15 2025 10:19AM|Traffic Signal Maintenance - 12696650-2500138575 - HARRISBURG BLVD SSGT MACARIO GARCIA DR|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 4:49AM|NE|I|494Z|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 04:49:02.0000000|3141092.7500000000|13833759.0000000000|6894 HARRISBURG BLVD|HOUSTON|TX|77011|0250660000001|2025-04-15 04:48:07.0000000|MAGNOLIA PARK|East End MD|||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: HARRISBURG BLVD SSGT MACARIO GARCIA DRValidated Address: 6894 HARRISBURG BLVD - Address Id: 2053390+++ ADDRESS WARNING +++|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500138574|20521183-2500138574|3315 MILAM ST HOUSTON TX 77006|29.7414|-95.3794|Service Completed|2025-04-14 23:42:29.0000000|Apr 16 2025 1:20PM|Water Service - 20521183-2500138574 - 3315 MILAM ST|Water Service|2 Calendar Days|Apr 17 2025 4:45AM|SW|D|493T|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 04:45:27.0000000|3117280.7500000000|13834897.0000000000|3315 MILAM ST|HOUSTON|TX|77006|0260040000019|2025-04-15 04:42:29.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:18:46 PM - Case # 20521183 -2500138574: An investiga||WOOSTERS GARDEN BAR 7 DAYS A WEEK FROM 4PM TO 2AM. WATER IS NOT COMING OUT IN SOME AREAS OF BAR AND AT OTHER AREAS IT IS VERY LOW TO NO PRESSURE. PLEASE MAKE CC IF POSSIBLE.|4/16/2025 1:18:46 PM - Case # 20521183 -2500138574: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500138572|2500138572|1818 BINZ ST HOUSTON TX 77004|29.7212|-95.3821|Service Completed|2025-04-14 23:33:50.0000000|Apr 15 2025 2:03PM|Missed Recycling Pickup - 2500138572 - 1818 BINZ ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|D|533B|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 04:38:53.0000000|3116634.7200000000|13827521.6300000000|1818 BINZ ST|HOUSTON|TX|77004|none|2025-04-15 04:33:50.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE||3rd Monday|SW|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||Missed recycling pickup on 4/8|Completed by Shawn Fields. Notes: serviced 2500138571|2500138571|2800 GREENBRIAR ST HOUSTON TX 77098|29.7406|-95.4132|Service Completed|2025-04-14 23:27:31.0000000|Apr 19 2025 7:33AM|Missed Recycling Pickup - 2500138571 - 2808 Greenbriar Dr|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|C|492U|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 04:27:31.0000000|3106551.5000000000|13834278.0000000000|2800 GREENBRIAR ST|HOUSTON|TX|77098|0561290070001|2025-04-15 04:27:31.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Crews serviced area on 4/15/25||+++ ADDRESS Warning +++Entered Address: 2808 Greenbriar DrValidated Address: 2800 GREENBRIAR ST - Address Id: 1014808+++ ADDRESS Warning +++Missed 2808 2806|Crews serviced area on 4/15/25 2500138570|2500138570|611 E 7TH ST HOUSTON TX 77007|29.7836|-95.3914|Service Completed|2025-04-14 23:17:24.0000000|Apr 15 2025 8:58AM|Other - 2500138570 - 611 E Seventh St|Other|3 Working Days|Apr 18 2025 1:07PM|NW|C|493A|311 HelpLine|311 Call Handling|Other|1|Resolved|2025-04-15 04:17:24.0000000|3112998.7500000000|13850115.0000000000|611 E 7TH ST|HOUSTON|TX|77007|0202510000013|2025-04-15 04:17:24.0000000|GREATER HEIGHTS||NWTH116|THURSDAY|NW|NETH-B-09|THURSDAY-B|NE|S|3rd Wednesday|NE|311 Other|FULL|3 Working Days|SCF|2025-04-20 11:15:04.1430000|Thank you for contacting us. Please call Non-Emergency Police Di||+++ ADDRESS Warning +++Entered Address: 611 E Seventh StValidated Address: 611 E 7TH ST - Address Id: 31605+++ ADDRESS Warning +++There has been a loud hammering / banging sound that stops and starts on a continuous basis for almost an hour now. I can't te|Thank you for contacting us. Please call Non-Emergency Police Dispatch for assistance at xxx-xxx-xxxx. For more information please call 311. (If outside Houston dial xxx-xxx-xxxx.) Thank you again for contacting the City of Houston 311 Help Information 2500138569|2500138569|5112 LARKIN ST HOUSTON TX 77007|29.7795|-95.4132|Routed|2025-04-14 23:15:56.0000000||Missed Recycling Pickup - 2500138569 - 5112 LARKIN ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|NW|C|492C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-15 04:20:59.0000000|3106138.2200000000|13848413.2300000000|5112 LARKIN ST|HOUSTON|TX|77007|1332130010003|2025-04-15 04:15:56.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW||3rd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/14/2025 11:20:59||Entire street missed pickup|Solid Waste Management 2500138568|12696649-2500138568|9572 HEMPSTEAD RD HOUSTON TX 77008|29.7958|-95.4523|Routed - Integrated|2025-04-14 23:07:13.0000000||Traffic Signals - 12696649-2500138568 - HEMPSTEAD RD W LOOP FWY N|Traffic Signals|22 Calendar Days|May 7 2025 4:10AM|NW|A|451Z|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-15 04:10:11.0000000|3093636.7500000000|13854025.0000000000|9572 HEMPSTEAD RD|HOUSTON|TX|77008|0440820000240|2025-04-15 04:07:13.0000000|LAZYBROOK / TIMBERGROVE|Spring Branch MD|||NW|||NE|||NE||FULL|22 Calendar Days|Email|2025-04-20 11:15:04.1430000|Olivia Castillo created Traffic Signals 4/14/2025 11:10:11 PM||+++ ADDRESS WARNING +++Entered Address: HEMPSTEAD RD W LOOP FWY NValidated Address: 9572 HEMPSTEAD RD - Address Id: 1894329+++ ADDRESS WARNING +++Syncing Traffic LightIs it possible to PLEASE sync the two very˙close traffic lights at IH610 and Hempstead|Public Works 2500138566|12696648-2500138566|3806 WHEELER ST HOUSTON TX 77004|29.7192|-95.3522|Service Completed|2025-04-14 22:52:22.0000000|Apr 15 2025 3:13PM|Pothole - 12696648-2500138566 - 3806 Wheeler Ave|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|SE|D|533D|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 03:52:22.0000000|3126164.7500000000|13827090.0000000000|3806 WHEELER ST|HOUSTON|TX|77004|1395160010001|2025-04-15 03:52:22.0000000|MACGREGOR|Greater Southeast MD|||SE|||SW|||SE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS Warning +++Entered Address: 3806 Wheeler AveValidated Address: 3806 WHEELER ST - Address Id: 13831+++ ADDRESS Warning +++Pothole|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repairs completed 2500138565|20521182-2500138565|2424 CAPITOL ST HOUSTON TX 77003|29.7518|-95.3509|Service Completed|2025-04-14 22:49:05.0000000|Apr 15 2025 3:06PM|Water Main Valve - 20521182-2500138565 - 2424 CAPITOL ST|Water Main Valve|5 Calendar Days|Apr 20 2025 3:54AM|NW|I|493R|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-15 03:54:09.0000000|3126138.2900000000|13838896.9700000000|2424 CAPITOL ST|HOUSTON|TX|77003|1346980020001|2025-04-15 03:49:05.0000000|DOWNTOWN|East Downtown MD|||SE|||SE|||SE||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 3:06:36 PM - Case # 20521182 -2500138565: All investig||Water has been off since 6pm|4/15/2025 3:06:36 PM - Case # 20521182 -2500138565: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138564|20521181-2500138564|6948 LINDEN ST HOUSTON TX 77087|29.7083|-95.2948|Service Completed|2025-04-14 22:45:30.0000000|Apr 17 2025 4:29PM|Water Leak - 20521181-2500138564 - 6948 LINDEN ST|Water Leak|10 Calendar Days|Apr 25 2025 3:50AM|SE|I|535E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 03:50:38.0000000|3144493.9900000000|13823706.4900000000|6948 LINDEN ST|HOUSTON|TX|77087|0601270080023|2025-04-15 03:45:30.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE||1st Tuesday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/17/2025 4:28:47 PM - Case # 20521181 -2500138564: All investig||water leaking from the valve|4/17/2025 4:28:47 PM - Case # 20521181 -2500138564: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138563|307052-2500138563|5511 CAVERSHAM DR HOUSTON TX 77096|29.6797|-95.4851|Routed - Integrated|2025-04-14 22:40:58.0000000||Nuisance On Property - 307052-2500138563 - 5511 CAVERSHAM DR|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|SW|C|531S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 03:46:02.0000000|3084427.9100000000|13811448.6100000000|5511 CAVERSHAM DR|HOUSTON|TX|77096|0942010000043|2025-04-15 03:40:58.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE||2nd Wednesday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Trash truck broke my trash bin when emptying|Neighborhoods 2500138562|12696646-2500138562|RICE BLVD S SHEPHERD DR HOUSTON TX 77005|29.7186|-95.409|Routed - Integrated|2025-04-14 22:37:06.0000000||Traffic Signs - 12696646-2500138562 - RICE BLVD S SHEPHERD DR|Traffic Signs|14 Working Days|May 2 2025 10:00PM|SW|C|532D|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 03:42:10.0000000|3108199.8900000000|13826292.6500000000|RICE BLVD S SHEPHERD DR|HOUSTON|TX|77005|none|2025-04-15 03:37:06.0000000|UNIVERSITY PLACE||||SW|||SE|||SW||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 02:43:43||Request for "Turning Vehicles Yield to Pedestrians" signs at Rice Blvd and Shepherd Drive due to high number of pedestrian traffic crossing at this intersection and drivers often not yielding|Public Works 2500138561|12696647-2500138561|11601 N HOUSTON ROSSLYN RD HOUSTON TX 77086|29.9001|-95.4964|Service Completed|2025-04-14 22:35:17.0000000|Apr 15 2025 7:07AM|Traffic Markings - 12696647-2500138561 - 11601 N HOUSTON ROSSLYN RD|Traffic Markings|28 Calendar Days|May 13 2025 3:40AM|NW|A|411E|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-15 03:40:20.0000000|3078448.2100000000|13891437.3500000000|11601 N HOUSTON ROSSLYN RD|HOUSTON|TX|77086|0440480000111|2025-04-15 03:35:17.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|28 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Faded markings make it hazardous for traffic and pedestrians.|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Concern has previously been investigated and will be worked in FIFO order. Refer to Service Request 12543040 2500138560|12696644-2500138560|5875 BELLAIRE BLVD HOUSTON TX 77081|29.7055|-95.4846|Service Completed|2025-04-14 22:31:40.0000000|Apr 16 2025 6:41AM|Traffic Signal Maintenance - 12696644-2500138560 - RENWICK DR BELLAIRE BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 3:33AM|SW|J|531E|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 03:33:38.0000000|3084326.2500000000|13820780.0000000000|5875 BELLAIRE BLVD|HOUSTON|TX|77081|none|2025-04-15 03:31:40.0000000|GULFTON||||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||+++ ADDRESS WARNING +++Entered Address: RENWICK DR BELLAIRE BLVDValidated Address: 5875 BELLAIRE BLVD - Address Id: 2026642+++ ADDRESS WARNING +++CALLER STATED THE GREEN LIGHT ON RENWICK DR DOESN'T TURN GREEN.|Resolution :38. Task CompletedClose Comments :Intersection cycling. 2500138559|12696645-2500138559|BAGBY ST MCGOWEN ST HOUSTON TX 77006|29.7485|-95.3792|Service Completed|2025-04-14 22:31:38.0000000|Apr 16 2025 6:25AM|Traffic Signal Maintenance - 12696645-2500138559 - BAGBY ST MCGOWEN ST|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 3:36AM|NW|D|493P|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 03:36:40.0000000|3117240.0600000000|13837379.0000000000|BAGBY ST MCGOWEN ST|HOUSTON|TX|77006|1215900010001|2025-04-15 03:31:38.0000000|MIDTOWN|Midtown MD|||NW|||NE|Oakpark Square Homeowners Association||NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... signals||Pedestrian "push to walk" signs that are mounted on the poles are faded and damaged at all 4 corners of this intersection|Resolution :38. Task CompletedClose Comments :signals cycling normal 2500138558|20521180-2500138558|3308 ROSALIE ST HOUSTON TX 77004|29.7307|-95.355|Service Completed|2025-04-14 22:18:13.0000000|Apr 15 2025 5:52PM|Sewer Wastewater - 20521180-2500138558 - 3308 ROSALIE ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 3:21AM|SE|D|493Z|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 03:21:33.0000000|3125146.7500000000|13831260.0000000000|3308 ROSALIE ST|HOUSTON|TX|77004|0510370000002|2025-04-15 03:18:13.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 5:50:54 PM - Case # 20521180 -2500138558: All investig||Overflow in bathtub and toilet. Cleanout is in the back yard to right side. Gate is open.|4/15/2025 5:50:54 PM - Case # 20521180 -2500138558: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138557|12696643-2500138557|7571 BREEN DR HOUSTON TX 77086|29.8996|-95.5002|Service Completed|2025-04-14 22:18:00.0000000|Apr 15 2025 10:13AM|Traffic Signs - 12696643-2500138557 - 7571 BREEN DR|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NW|A|410H|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 03:23:03.0000000|3077199.8100000000|13891181.8300000000|7571 BREEN DR|HOUSTON|TX|77086|0440480000086|2025-04-15 03:18:00.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... ... ... Close Comments : ... No Comment is written||At 7571 Breen Dr sign is very faded and in need of replacement ASAP|Resolution :Close Comments :No Comment is written 2500138555|2500138555|7307 BRENDAM LN HOUSTON TX 77072|29.6974|-95.6097|Service Completed|2025-04-14 22:02:21.0000000|Apr 16 2025 5:15PM|Missed Garbage Pickup - 2500138555 - 7307 BRENDAM LN|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|F|528L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 03:04:05.0000000|3044671.0000000000|13816719.0000000000|7307 BRENDAM LN|HOUSTON|TX|77072|1098470000003|2025-04-15 03:02:21.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||Multiple streets missed.|Driver Robinson working on route on 4/16/25 2500138554|2500138554|8902 MAPLECREST DR HOUSTON TX 77099|29.6809|-95.5666|Per Customer Request|2025-04-14 21:56:15.0000000|Apr 17 2025 7:20PM|Missed Garbage Pickup - 2500138554 - 8902 MAPLECREST DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|J|529Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 02:58:44.0000000|3058553.2500000000|13811128.0000000000|8902 MAPLECREST DR|HOUSTON|TX|77099|1030320000023|2025-04-15 02:56:15.0000000|ALIEF|International MD|SWMO106|MONDAY|SW|SWMO-B-07|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|no longer needs servicing||NULL|no longer needs servicing 2500138553|2500138553|12718 TENNIS DR HOUSTON TX 77099|29.6716|-95.6069|Routed|2025-04-14 21:50:59.0000000||Missed Garbage Pickup - 2500138553 - 12718 TENNIS DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|F|528V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 02:51:57.0000000|3045834.0000000000|13807351.0000000000|12718 TENNIS DR|HOUSTON|TX|77099|1067870000005|2025-04-15 02:50:59.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Trevillian Bundara created Missed Garbage Pickup 4/14/2025 9:51||NULL|Solid Waste Management 2500138552|20521178-2500138552|2400 CAPITOL ST HOUSTON TX 77003|29.7518|-95.3509|Service Completed|2025-04-14 21:38:58.0000000|Apr 15 2025 8:28AM|Water Service - 20521178-2500138552 - 2424 CAPITOL ST|Water Service|2 Calendar Days|Apr 17 2025 2:41AM|NW|I|493R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 02:41:20.0000000|3126138.2500000000|13838897.0000000000|2400 CAPITOL ST|HOUSTON|TX|77003|1346980020001|2025-04-15 02:38:58.0000000|DOWNTOWN|East Downtown MD|||SE|||SE|||SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 8:27:43 AM - Case # 20521178 -2500138552: All investig||+++ ADDRESS WARNING +++Entered Address: 2424 CAPITOL STValidated Address: 2400 CAPITOL ST - Address Id: 3287+++ ADDRESS WARNING +++Apartment complex no water.|4/15/2025 8:27:43 AM - Case # 20521178 -2500138552: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138551|2500138551|5215 KNIGHTWOOD ST HOUSTON TX 77016|29.8692|-95.3123|Service Completed|2025-04-14 21:34:33.0000000|Apr 15 2025 4:40PM|Missed Heavy Trash Pickup - 2500138551 - 5215 KNIGHTWOOD ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|NE|B|414U|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-15 02:39:35.0000000|3137075.5700000000|13882008.1500000000|5215 KNIGHTWOOD ST|HOUSTON|TX|77016|1012030000079|2025-04-15 02:34:33.0000000|EAST LITTLE YORK / HOMESTEAD||NETU110|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW||2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes:||Missed heavy trash pick the entire neighborhood|Completed by Donald Brown. Notes: 2500138550|20521177-2500138550|6629 PARK LN HOUSTON TX 77023|29.7215|-95.3111|Service Completed|2025-04-14 21:30:10.0000000|Apr 15 2025 1:46PM|Water Service - 20521177-2500138550 - 6629 PARK LN|Water Service|2 Calendar Days|Apr 17 2025 2:35AM|SE|I|534C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 02:35:14.0000000|3139167.0900000000|13828348.4200000000|6629 PARK LN|HOUSTON|TX|77023|0622060070026|2025-04-15 02:30:10.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE||1st Tuesday|SE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 1:45:53 PM - Case # 20521177 -2500138550: All investig||I've notice all afternoon low water pressure in my sinks and tub.|4/15/2025 1:45:53 PM - Case # 20521177 -2500138550: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138549|2500138549|3607 GARAPAN ST HOUSTON TX 77091|29.8563|-95.4617|Routed|2025-04-14 21:24:25.0000000||Recycling Cart Repair - 2500138549 - 3607 GARAPAN ST|Recycling Cart Repair|14 Calendar Days|Apr 29 2025 2:29AM|NW|B|411Z|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-15 02:29:28.0000000|3089908.0700000000|13875862.4600000000|3607 GARAPAN ST|HOUSTON|TX|77091|0974680000462|2025-04-15 02:24:25.0000000|ACRES HOME|Near Northwest MD|NWTH101|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW||4th Tuesday|NE|SWM Recycling|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Recycling Cart Repair 4/14/2025 9:29:28 PM||Lid missing. Truck broke off lid on last pick up|Solid Waste Management 2500138548|2500138548|903 75TH ST HOUSTON TX 77011|29.7381|-95.29|Routed|2025-04-14 21:23:14.0000000||Lighting - 2500138548 - 901 75TH ST|Lighting|5 Calendar Days|Apr 20 2025 2:28AM|NE|I|495S|Parks and Recreation|Facilities and Maintenance|Lighting|0|Active|2025-04-15 02:28:57.0000000|3145656.0000000000|13834628.0000000000|903 75TH ST|HOUSTON|TX|77011|0251660000001|2025-04-15 02:23:14.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE|PR FacilitiesMaint|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 901 75TH STValidated Address: 903 75TH ST - Address Id: 1851357+++ ADDRESS WARNING +++All lights around the park near the pool are off at night. caller says it is very dark to walk around the park in the evening.|Parks and Recreation 2500138547|12696642-2500138547|1701 W MAIN ST HOUSTON 77098|29.7358|-95.4022|Routed - Integrated|2025-04-14 20:58:30.0000000||Traffic General - 12696642-2500138547 - 1701 W Main St|Traffic General|14 Calendar Days|Apr 29 2025 2:01AM|SW|C|492V|Public Works|Transportation Drainage Operations|Traffic General|0|Active|2025-04-15 02:01:44.0000000|3110112.2500000000|13832653.0000000000|1701 W MAIN ST|HOUSTON||77098|0522660010001|2025-04-15 01:58:30.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE||FULL|14 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/15/2025 02:43:38||Drivers show zero regard for this pedestrian crossing and rarely if ever stop for pedestrians. Unsafe Pedestrian Crosswalk|Public Works 2500138546|20521176-2500138546|820 LAWRENCE ST HOUSTON TX 77007|29.7862|-95.4067|Service Completed|2025-04-14 20:54:38.0000000|Apr 15 2025 4:14PM|Water Service - 20521176-2500138546 - 820 Lawrence St|Water Service|2 Calendar Days|Apr 17 2025 1:54AM|NW|C|492D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 01:54:38.0000000|3108120.5000000000|13850904.0000000000|820 LAWRENCE ST|HOUSTON|TX|77007|0621980010009|2025-04-15 01:54:38.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/15/2025 4:12:45 PM - Case # 20521176 -2500138546: All investig||Removed meter leading to no service going to the house|4/15/2025 4:12:45 PM - Case # 20521176 -2500138546: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138545|12696639-2500138545|5738 KIAM ST HOUSTON TX 77007|29.7814|-95.4258|Service Completed|2025-04-14 20:53:23.0000000|Apr 15 2025 2:23PM|Drainage - 12696639-2500138545 - 5738 KIAM ST|Drainage|30 Calendar Days|May 15 2025 1:54AM|NW|C|492B|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-15 01:54:15.0000000|3102110.6300000000|13848998.9500000000|5738 KIAM ST|HOUSTON|TX|77007|1277140020005|2025-04-15 01:53:23.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH108|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW||3rd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||Leaves have been raked into the ditch prohibiting proper drainage|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :investigation complete 2500138544|2500138544|8902 DANDY ST HOUSTON TX 77016|29.842|-95.3115|Routed|2025-04-14 20:52:29.0000000||Container Repair - 2500138544 - 8902 DANDY ST|Container Repair|10 Calendar Days|Apr 25 2025 1:57AM|NE|B|454H|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 01:57:31.0000000|3137654.4400000000|13872121.5400000000|8902 DANDY ST|HOUSTON|TX|77016|0700530100010|2025-04-15 01:52:29.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW||2nd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Container Repair 4/14/2025 8:57:31 PM||Black trash bin wheels comes off .|Solid Waste Management 2500138543|12696640-2500138543|3005 SACKETT ST HOUSTON TX 77098|29.7384|-95.4228|Service Completed|2025-04-14 20:52:15.0000000|Apr 15 2025 10:53AM|Street Hazard - 12696640-2500138543 - SACKETT ST W ALABAMA ST|Street Hazard|10 Calendar Days|Apr 25 2025 1:54AM|SW|C|492T|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 01:54:08.0000000|3103596.5000000000|13833327.0000000000|3005 SACKETT ST|HOUSTON|TX|77098|1174790010001|2025-04-15 01:52:15.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: SACKETT ST W ALABAMA STValidated Address: 3005 SACKETT ST - Address Id: 1014839+++ ADDRESS WARNING +++drain cover is missing|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500138542|12696641-2500138542|9725 HAMMERLY BLVD HOUSTON TX 77080|29.8094|-95.5332|Service Completed|2025-04-14 20:51:09.0000000|Apr 15 2025 12:43PM|Pothole - 12696641-2500138542 - 9725 HAMMERLY BLVD|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NW|A|450T|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 01:56:10.0000000|3067811.2500000000|13858246.3200000000|9725 HAMMERLY BLVD|HOUSTON|TX|77080|1024500000037|2025-04-15 01:51:09.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE||4th Friday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||There is a pothole on Hammerly right lane near center of street located before no parking sign after Pine Village intersection|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard 2500138541|307051-2500138541|5307 BRIARBEND DR HOUSTON TX 77096|29.6638|-95.4737|Routed - Integrated|2025-04-14 20:51:02.0000000||Nuisance On Property - 307051-2500138541 - 5307 BRIARBEND DR|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|SW|K|531X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 01:56:04.0000000|3088209.8400000000|13805786.1800000000|5307 BRIARBEND DR|HOUSTON|TX|77096|0840350000013|2025-04-15 01:51:02.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE||2nd Thursday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Trailer home sitting on driveway and a truck behind it that hasn't moved in months.|Neighborhoods 2500138540|20521175-2500138540|815 LAWRENCE ST HOUSTON TX 77007|29.7858|-95.4071|Service Completed|2025-04-14 20:48:22.0000000|Apr 15 2025 4:24PM|Water Leak - 20521175-2500138540 - 815 Lawrence St|Water Leak|10 Calendar Days|Apr 25 2025 1:48AM|NW|C|492D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 01:48:22.0000000|3107987.0000000000|13850764.0000000000|815 LAWRENCE ST|HOUSTON|TX|77007|0621980020034|2025-04-15 01:48:22.0000000|GREATER HEIGHTS||NWTH114|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/15/2025 4:23:24 PM - Case # 20521175 -2500138540: All investig||The builder next door removed a brand new sidewalk that had a water meter inside a concrete box he has shut off the service to the home located at 820 Lawrence and has not responded on restoring my service the horrible builder next door|4/15/2025 4:23:24 PM - Case # 20521175 -2500138540: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138539|2500138539|3008 MCGOWEN ST HOUSTON TX 77004|29.7352|-95.3576|Routed|2025-04-14 20:46:26.0000000||New Move In Service - 2500138539 - 3008 MCGOWEN ST|New Move In Service|11 Calendar Days|Apr 26 2025 1:47AM|SE|D|493Z|Solid Waste Management|Collections|New Move In Service|0|Active|2025-04-15 01:47:57.0000000|3124266.7500000000|13832875.0000000000|3008 MCGOWEN ST|HOUSTON|TX|77004|0372290000004|2025-04-15 01:46:26.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|11 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Olivia Castillo created New Move In Service 4/14/2025 8:47:57 P||NULL|Solid Waste Management 2500138538|12696638-2500138538|2101 CAMPBELL RD HOUSTON TX 77080|29.8101|-95.5265|Service Completed|2025-04-14 20:45:39.0000000|Apr 15 2025 1:41PM|Traffic Signal Maintenance - 12696638-2500138538 - 2101 CAMPBELL RD|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 1:50AM|NW|A|450T|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 01:50:41.0000000|3069884.0300000000|13858441.6400000000|2101 CAMPBELL RD|HOUSTON|TX|77080|0420730000015|2025-04-15 01:45:39.0000000|SPRING BRANCH NORTH|Spring Branch MD|NWFR122|FRIDAY|NW|NEFR-A-03|FRIDAY-A|NE||4th Friday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... INTERSEC||Pedestrian signal button northeast corner crossing over Campbell is damaged and hanging by wire at Hammerly intersection|Resolution :38. Task CompletedClose Comments :INTERSECTION IS CYCLING 2500138537|20521174-2500138537|2202 HARVEST CREEK CT HOUSTON TX 77345|30.0512|-95.1451|Service Completed|2025-04-14 20:43:45.0000000|Apr 15 2025 3:29PM|Water Leak - 20521174-2500138537 - 2202 HARVEST CREEK CT|Water Leak|10 Calendar Days|Apr 25 2025 1:45AM|GNEHSA|E|338A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 01:45:16.0000000|3187870.0000000000|13949866.0000000000|2202 HARVEST CREEK CT|HOUSTON|TX|77345|1177370100001|2025-04-15 01:43:45.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:27:53 PM - Case # 20521174 -2500138537: All investig||NULL|4/15/2025 3:27:53 PM - Case # 20521174 -2500138537: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138536|12696637-2500138536|1925 HOLLISTER ST HOUSTON TX 77080|29.8088|-95.5067|Routed - Integrated|2025-04-14 20:43:29.0000000||Traffic Signs - 12696637-2500138536 - 1925 HOLLISTER ST|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NW|A|450V|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 01:48:30.0000000|3076153.6300000000|13858157.4800000000|1925 HOLLISTER ST|HOUSTON|TX|77080|0432220000066|2025-04-15 01:43:29.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|||NW|||NE|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 06:35:45||Bridge may ice in cold weather sign and pole are missing on Hollister southbound before bridge. Appears it might be on sidewalk on Hollister northbound after bridge|Public Works 2500138535|12696636-2500138535|HOLLISTER ST ASHBLOOM LN HOUSTON TX 77080|29.808|-95.5066|Service Completed|2025-04-14 20:39:59.0000000|Apr 15 2025 10:25AM|Pothole - 12696636-2500138535 - HOLLISTER ST ASHBLOOM LN|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NW|A|450V|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 01:45:02.0000000|3076240.2800000000|13857935.8700000000|HOLLISTER ST ASHBLOOM LN|HOUSTON|TX|77080|none|2025-04-15 01:39:59.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|||NW|||NE|||NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||There is a shallow pothole on Hollister northbound approaching Ashbloom intersection|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500138534|307050-2500138534|811 LOVETT BLVD HOUSTON TX 77006|29.7429|-95.3891|Routed - Integrated|2025-04-14 20:37:42.0000000||Junk Motor Vehicle - 307050-2500138534 - 3300-3358 Stanford St|Junk Motor Vehicle|176 Working Days|Dec 29 2025 11:00PM|SW|C|493S|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-15 01:37:42.0000000|3114173.7500000000|13835336.0000000000|811 LOVETT BLVD|HOUSTON|TX|77006|1058900000022|2025-04-15 01:37:42.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE||FULL|176 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 3300-3358 Stanford St V||+++ ADDRESS Warning +++Entered Address: 3300-3358 Stanford StValidated Address: 811 LOVETT BLVD - Address Id: 1689244+++ ADDRESS Warning +++Vehicle has deployed airbags and a missing tire Abandoned Vehicle|Neighborhoods 2500138533|12696635-2500138533|1842 HOLLISTER ST HOUSTON TX 77080|29.8047|-95.5057|Service Completed|2025-04-14 20:36:58.0000000|Apr 15 2025 10:27AM|Pothole - 12696635-2500138533 - 1842 HOLLISTER ST|Pothole|EOD Next Business Day|Apr 16 2025 9:00AM|NW|A|450V|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-15 01:42:01.0000000|3076522.5400000000|13856694.9600000000|1842 HOLLISTER ST|HOUSTON|TX|77080|0660510000008|2025-04-15 01:36:58.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE||4th Thursday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||There are some shallow potholes on Hollister northbound before and near building at given address|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance repair completed 2500138532|12696634-2500138532|8762 LONG POINT RD HOUSTON TX 77055|29.8036|-95.5061|Service Completed|2025-04-14 20:34:21.0000000|Apr 15 2025 11:07AM|Traffic Signal Maintenance - 12696634-2500138532 - 8762 LONG POINT RD|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 1:39AM|NW|A|450V|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 01:39:24.0000000|3076408.0400000000|13856280.5800000000|8762 LONG POINT RD|HOUSTON|TX|77055|0660510140001|2025-04-15 01:34:21.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE||4th Thursday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||One red light visor lens is missing from right traffic signal on Long Point westbound at Hollister|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500138531|12696633-2500138531|6942 N LOOP FWY HOUSTON TX 77028|29.807|-95.3019|Service Completed|2025-04-14 20:32:38.0000000|Apr 15 2025 2:49PM|Traffic Signal Maintenance - 12696633-2500138531 - HOMESTEAD RD N LOOP FWY E|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 1:35AM|NE|B|454V|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 01:35:20.0000000|3140965.0000000000|13859491.0000000000|6942 N LOOP FWY|HOUSTON|TX|77028|1247690010001|2025-04-15 01:32:38.0000000|KASHMERE GARDENS||||NE|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: HOMESTEAD RD N LOOP FWY EValidated Address: 6942 N LOOP FWY - Address Id: 183279+++ ADDRESS WARNING +++|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500138530|20521173-2500138530|2109 BRANARD ST HOUSTON TX 77098|29.7366|-95.4113|Service Completed|2025-04-14 20:30:29.0000000|Apr 15 2025 3:02PM|Water Leak - 20521173-2500138530 - 2109 BRANARD ST|Water Leak|10 Calendar Days|Apr 25 2025 1:32AM|SW|C|492U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 01:32:58.0000000|3107209.2500000000|13832826.0000000000|2109 BRANARD ST|HOUSTON|TX|77098|0630750030003|2025-04-15 01:30:29.0000000|GREENWAY / UPPER KIRBY AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:00:49 PM - Case # 20521173 -2500138530: Dear Custome||2109 branard|4/15/2025 3:00:49 PM - Case # 20521173 -2500138530: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138529|2500138529|530 E WELLINGTON ST HOUSTON TX 77076|29.8574|-95.3921|Service Completed|2025-04-14 20:27:43.0000000|Apr 16 2025 8:15AM|Missed Garbage Pickup - 2500138529 - 530 E WELLINGTON ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|H|413W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 01:28:20.0000000|3111951.0000000000|13876940.0000000000|530 E WELLINGTON ST|HOUSTON|TX|77076|0812610000038|2025-04-15 01:27:43.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4103||530 E WELLINGTON ST|Serviced per 4103 2500138528|2500138528|1630 BANKS ST HOUSTON TX 77006|29.7299|-95.4008|Routed|2025-04-14 20:27:27.0000000||Missed Heavy Trash Pickup - 2500138528 - 1630 BANKS ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|SW|C|492Z|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 01:27:57.0000000|3110607.7500000000|13830511.0000000000|1630 BANKS ST|HOUSTON|TX|77006|0562840000023|2025-04-15 01:27:27.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Heavy Trash Pickup 4/14/2025 8:||NULL|Solid Waste Management 2500138527|2500138527|4309 FEAGAN ST HOUSTON TX 77007|29.7661|-95.4039|Service Completed|2025-04-14 20:25:52.0000000|Apr 17 2025 8:11AM|Missed Garbage Pickup - 2500138527 - 4311 FEAGAN ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NW|C|492M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 01:27:47.0000000|3109242.7500000000|13843613.0000000000|4309 FEAGAN ST|HOUSTON|TX|77007|1229900010006|2025-04-15 01:25:52.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: FV||+++ ADDRESS WARNING +++Entered Address: 4311 FEAGAN STValidated Address: 4309 FEAGAN ST - Address Id: 29407+++ ADDRESS WARNING +++|Completed by LaToshia Steptoe. Notes: FV 2500138526|2500138526|2639 W DALLAS ST HOUSTON TX 77019|29.7572|-95.3944|Service Completed|2025-04-14 20:21:41.0000000|Apr 16 2025 1:18PM|Dead Animal Collection - 2500138526 - 2639 W Dallas St|Dead Animal Collection|4 Calendar Days|Apr 19 2025 1:21AM|NW|C|493N|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-15 01:21:41.0000000|3112324.7500000000|13840502.0000000000|2639 W DALLAS ST|HOUSTON|TX|77019|1218340010005|2025-04-15 01:21:41.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||We have a dead / dieing bat flopping around behind our garage. People walk their dogs back there etc.It came in flying low and is now just laying on the ground. No one in my house touched it.Dear bat DO NOT TOUCH|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500138520|2500138520|12660 VERDANT BROOK DR HOUSTON TX 77085|29.639|-95.4792|Routed|2025-04-14 20:20:50.0000000||Add a Can - 2500138520 - 12660 VERDANT BROOK DR|Add a Can|14 Calendar Days|Apr 29 2025 1:24AM|SW|K|571F|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-15 01:24:17.0000000|3086737.2500000000|13796698.0000000000|12660 VERDANT BROOK DR|HOUSTON|TX|77085|1213560010007|2025-04-15 01:20:50.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWTH110|THURSDAY|SW|SETH-A-03|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||CITIZEN HAS CALLED CONTASTLY REGARDING CONTAINER HE PAYS FOR AN ADDITIONAL CONTAINER THAT HAS NO BEEN DELIVERED. PLEASE PROVIDE A NEW 2ND CONTAINER TO CITIZEN|Solid Waste Management 2500138519|20521172-2500138519|1111 BLALOCK RD HOUSTON TX 77055|29.7877|-95.5228|Service Completed|2025-04-14 20:16:22.0000000|Apr 15 2025 11:22AM|Water Service - 20521172-2500138519 - 1111 BLALOCK RD|Water Service|2 Calendar Days|Apr 17 2025 1:19AM|NW|A|490C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 01:19:38.0000000|3071289.5000000000|13850338.0000000000|1111 BLALOCK RD|HOUSTON|TX|77055|1364740010001|2025-04-15 01:16:22.0000000|SPRING BRANCH WEST|Spring Branch MD|||NW|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:21:30 AM - Case # 20521172 -2500138519: An investig||NULL|4/15/2025 11:21:30 AM - Case # 20521172 -2500138519: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500138518|2500138518|3104 FOUNDERS ROCK DR HOUSTON TX 77063|29.7316|-95.517|Routed|2025-04-14 20:15:29.0000000||Meter Investigation - 2500138518 - 3104 FOUNDERS ROCK DR|Meter Investigation|30 Calendar Days|May 15 2025 1:15AM|SW|F|490Y|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-15 01:15:34.0000000|3073744.7500000000|13830014.0000000000|3104 FOUNDERS ROCK DR|HOUSTON|TX|77063|1409470020011|2025-04-15 01:15:29.0000000|MID WEST||||SW|||SW|||SW|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yvette Hill created Meter Investigation 4/14/2025 8:15:34 PM||refer to cas to check meter vault|Public Works 2500138517|20521171-2500138517|4831 N SHEPHERD DR HOUSTON TX 77018|29.8372|-95.4112|Service Completed|2025-04-14 20:15:19.0000000|Apr 15 2025 11:18AM|Water Leak - 20521171-2500138517 - 717 JANISCH RD|Water Leak|10 Calendar Days|Apr 25 2025 1:16AM|NW|H|452H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 01:16:05.0000000|3106108.0000000000|13869261.0000000000|4831 N SHEPHERD DR|HOUSTON|TX|77018|0670470020083|2025-04-15 01:15:19.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:18:20 AM - Case # 20521171 -2500138517: An investig||+++ ADDRESS WARNING +++Entered Address: 717 JANISCH RDValidated Address: 4831 N SHEPHERD DR - Address Id: 182790+++ ADDRESS WARNING +++WATER ION DITCH|4/15/2025 11:18:20 AM - Case # 20521171 -2500138517: An investigation has been completed and a leak was not found at this location. 2500138516|307049-2500138516|5414 SHERATON OAKS DR HOUSTON TX 77091|29.8595|-95.4668|Routed - Integrated|2025-04-14 20:11:58.0000000||Nuisance On Property - 307049-2500138516 - 5414 SHERATON OAKS DR|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NW|A|411Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 01:13:02.0000000|3088260.0000000000|13876967.0000000000|5414 SHERATON OAKS DR|HOUSTON|TX|77091|0973840000030|2025-04-15 01:11:58.0000000|GREATER INWOOD|Near Northwest MD|NWTH101|THURSDAY|NW|NWTH-B-10|THURSDAY-B|NW|S|4th Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Nuisance On Property 4/14/2025 8:13:02||NULL|Neighborhoods 2500138514|2500138514|7997 FOWLIE ST HOUSTON 77028|29.814|-95.2814|Service Completed|2025-04-14 20:10:07.0000000|Apr 16 2025 10:33AM|SWM Escalation - 2500138514 - 7989 FOWLIE ST|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|NE|B|455P|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-15 01:10:37.0000000|3147571.2500000000|13862325.0000000000|7997 FOWLIE ST|HOUSTON||77028|0300170200028|2025-04-15 01:10:07.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||+++ ADDRESS WARNING +++Entered Address: 7989 FOWLIE STValidated Address: 7997 FOWLIE ST - Address Id: 193720+++ ADDRESS WARNING +++7989 Fowlie St Houston TX 77028|Completed by Kelvin Brandon. Notes: Serviced 2500138512|2500138512|12826 SUNSET DUNE DR HOUSTON TX 77082|29.7221|-95.6123|Routed|2025-04-14 20:09:03.0000000||Missed Garbage Pickup - 2500138512 - 12826 SUNSET DUNE DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|F|488Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 01:10:16.0000000|3043612.0000000000|13825678.0000000000|12826 SUNSET DUNE DR|HOUSTON|TX|77082|1116760000026|2025-04-15 01:09:03.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Trevillian Bundara created Missed Garbage Pickup 4/14/2025 8:10||CALLER STATED HER SIDE OF STREET WAS MISSED.|Solid Waste Management 2500138511|12696631-2500138511|3918 LEELAND ST HOUSTON TX 77003|29.7378|-95.3419|Service Completed|2025-04-14 20:07:45.0000000|Apr 18 2025 4:37PM|Traffic Signs - 12696631-2500138511 - LEELAND ST PEASE ST|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NE|I|494S|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 01:09:24.0000000|3129172.7500000000|13834000.0000000000|3918 LEELAND ST|HOUSTON|TX|77003|0563100030004|2025-04-15 01:07:45.0000000|GREATER EASTWOOD|East Downtown MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: LEELAND ST PEASE STValidated Address: 3918 LEELAND ST - Address Id: 4663+++ ADDRESS WARNING +++|Resolution :07. Investigation / Inspection completedClose Comments :Investigation completed more information is needed from the customer to conduct a thorough investigation. 2500138510|12696632-2500138510|1701 W MAIN ST HOUSTON TX 77098|29.7358|-95.4022|Service Completed|2025-04-14 20:05:24.0000000|Apr 14 2025 10:11PM|Street Hazard - 12696632-2500138510 - 1701 W Main St|Street Hazard|10 Calendar Days|Apr 25 2025 1:05AM|SW|C|492V|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 01:05:24.0000000|3110112.2500000000|13832653.0000000000|1701 W MAIN ST|HOUSTON|TX|77098|0522660010001|2025-04-15 01:05:24.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 33.Not enough info to complete investigation/ins||Drivers show zero regard for this pedestrian crossing and rarely if ever stop for pedestrians. Unsafe Pedestrian Crosswalk|Resolution :33.Not enough info to complete investigation/inspectionClose Comments :Not enough info to complete investigation/inspection. 2500138509|20521170-2500138509|7140 KOPMAN DR HOUSTON TX 77061|29.6537|-95.3051|Service Completed|2025-04-14 20:05:10.0000000|Apr 15 2025 8:50AM|Water Service - 20521170-2500138509 - 7140 KOPMAN DR|Water Service|2 Calendar Days|Apr 17 2025 1:05AM|SE|I|574D|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 01:05:57.0000000|3141850.0000000000|13803747.0000000000|7140 KOPMAN DR|HOUSTON|TX|77061|0600130210028|2025-04-15 01:05:10.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 8:49:30 AM - Case # 20521170 -2500138509: All investig||NULL|4/15/2025 8:49:30 AM - Case # 20521170 -2500138509: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138508|2500138508|113 E 24TH ST HOUSTON 77008|29.8079|-95.3982|Service Completed|2025-04-14 20:05:06.0000000|Apr 16 2025 10:06AM|Liaison Comm - 2500138508 - 113 E 24TH ST|Liaison Comm|5 Working Days|Apr 22 2025 1:07PM|NW|C|453S|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 01:06:19.0000000|3110578.7500000000|13858889.0000000000|113 E 24TH ST|HOUSTON||77008|0562780000007|2025-04-15 01:05:06.0000000|GREATER HEIGHTS||NWTH119|THURSDAY|NW|NETH-B-02|THURSDAY-B|NE|S|3rd Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||pleae pickup the extra recycling can|container department has been notified 2500138507|2500138507|9428 SAVANNAH HOLLY DR HOUSTON TX 77075|29.6175|-95.247|Routed|2025-04-14 20:00:33.0000000||Air Pollution - 2500138507 - 9428 SAVANNAH HOLLY DR|Air Pollution|30 Calendar Days|May 15 2025 1:06AM|SE|I|575V|Health|Environmental Health|Air Pollution|0|Active|2025-04-15 01:06:32.0000000|3160703.5000000000|13791191.0000000000|9428 SAVANNAH HOLLY DR|HOUSTON|TX|77075|1355890010033|2025-04-15 01:00:33.0000000|SOUTH BELT / ELLINGTON||SETH121|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE|EH BurPolControlPrev|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Dead animal smell near complainant's home. Gun shot was hea||Sell of something dead coming from the open field area behind caller home. Smell has caused residents to vomit.|Health 2500138505|2500138505|1105 HAWTHORNE ST HOUSTON TX 77006|29.7421|-95.393|Routed|2025-04-14 19:57:45.0000000||Parking Violation - 2500138505 - 1105 Hawthorne St|Parking Violation|19 Calendar Days|May 4 2025 12:57AM|SW|C|493S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 00:57:45.0000000|3112939.7500000000|13835029.0000000000|1105 HAWTHORNE ST|HOUSTON|TX|77006|0261760010005|2025-04-15 00:57:45.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Red sedan blocking sidewalk|Parking Management 2500138504|20521168-2500138504|8931 BARTON ST HOUSTON TX 77075|29.6422|-95.2572|Service Completed|2025-04-14 19:56:45.0000000|Apr 15 2025 9:20AM|Sewer Wastewater - 20521168-2500138504 - 8931 BARTON ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 12:57AM|SE|I|575H|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 00:57:35.0000000|3157170.2500000000|13800080.0000000000|8931 BARTON ST|HOUSTON|TX|77075|0630350510004|2025-04-15 00:56:45.0000000|GREATER HOBBY AREA|HCID #9|SETH120|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW|S|2nd Monday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:19:13 AM - Case # 20521168 -2500138504: All investig||states the odor and flies are coming from the alley|4/15/2025 9:19:13 AM - Case # 20521168 -2500138504: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138503|20521169-2500138503|10614 SHERBURNE DR HOUSTON TX 77072|29.7144|-95.5672|Routed - Integrated|2025-04-14 19:53:21.0000000||Water Main Valve - 20521169-2500138503 - 10614 SHERBURNE DR|Water Main Valve|5 Calendar Days|Apr 20 2025 12:58AM|SW|F|529C|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-15 00:58:25.0000000|3057988.1900000000|13823300.8600000000|10614 SHERBURNE DR|HOUSTON|TX|77072|1126960000014|2025-04-15 00:53:21.0000000|ALIEF||SWMO122|MONDAY|SW|SWMO-A-04|MONDAY-A|SW||1st Wednesday|SW||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 06:30:51||Front of the drive way|Public Works 2500138502|20521167-2500138502|8505 SANDS POINT DR HOUSTON 77036|29.7143|-95.5325|Routed - Integrated|2025-04-14 19:42:55.0000000||Water Leak - 20521167-2500138502 - 8505 SANDS POINT DR|Water Leak|10 Calendar Days|Apr 25 2025 12:45AM|SW|J|530B|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 00:45:08.0000000|3068991.2500000000|13823588.0000000000|8505 SANDS POINT DR|HOUSTON||77036|1150320080001|2025-04-15 00:42:55.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 16:02:41||CARTER 2 ADRIAN04/14/2025 7:42 PMMade customer contact via telephone. Concern is a shifted storm sewer manhole cover due to a water leak. A barricade has been set to secure the area. Referred to Houston water department for further investigation.|Public Works 2500138501|2500138501|10115 KIRKDALE DR HOUSTON TX 77089|29.6051|-95.226|Service Completed|2025-04-14 19:42:08.0000000|Apr 16 2025 1:23PM|Container Replacement - 2500138501 - 10115 KIRKDALE DR|Container Replacement|10 Calendar Days|Apr 25 2025 12:44AM|SE|D|576X|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-15 00:44:31.0000000|3167520.7500000000|13786911.0000000000|10115 KIRKDALE DR|HOUSTON|TX|77089|0991550000006|2025-04-15 00:42:08.0000000|SOUTH BELT / ELLINGTON||SETH117|THURSDAY|SE|SWTH-B-03|THURSDAY-B|SW|S|2nd Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||# 076028601441' BOTTOM BROKEN|Completed by Vincent Allen. Notes: 2500138500|307048-2500138500|5408 INKER ST HOUSTON TX 77007|29.7756|-95.4186|Routed - Integrated|2025-04-14 19:41:17.0000000||Junk Motor Vehicle - 307048-2500138500 - 5408 Inker St|Junk Motor Vehicle|176 Working Days|Dec 29 2025 11:00PM|NW|C|492G|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-15 00:41:17.0000000|3104448.2500000000|13846944.0000000000|5408 INKER ST|HOUSTON|TX|77007|1231430010009|2025-04-15 00:41:17.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE||FULL|176 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||This car never moves. Grass growing up around it.PRN6653 Texas|Neighborhoods 2500138499|2500138499|10115 KIRKDALE DR HOUSTON TX 77089|29.6051|-95.226|Routed|2025-04-14 19:40:30.0000000||Recycling Cart Replace - 2500138499 - 10115 KIRKDALE DR|Recycling Cart Replace|14 Calendar Days|Apr 29 2025 12:41AM|SE|D|576X|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-15 00:41:47.0000000|3167520.7500000000|13786911.0000000000|10115 KIRKDALE DR|HOUSTON|TX|77089|0991550000006|2025-04-15 00:40:30.0000000|SOUTH BELT / ELLINGTON||SETH117|THURSDAY|SE|SWTH-B-03|THURSDAY-B|SW|S|2nd Thursday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Recycling Cart Replace 4/14/2025 7:41:47||# 076028601441// CONTAINER DAMAGE TOP MISSING AND WHEELS BROKERECYCLING|Solid Waste Management 2500138498|12696629-2500138498|5520 CAROLINE ST HOUSTON TX 77004|29.7243|-95.387|Service Completed|2025-04-14 19:39:32.0000000|Apr 17 2025 2:03PM|Traffic Signs - 12696629-2500138498 - CAROLINE ST BINZ ST|Traffic Signs|14 Working Days|May 2 2025 10:00PM|SW|D|533A|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-15 00:42:09.0000000|3115023.0000000000|13828730.0000000000|5520 CAROLINE ST|HOUSTON|TX|77004|0391640000001|2025-04-15 00:39:32.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: CAROLINE ST BINZ STValidated Address: 5520 CAROLINE ST - Address Id: 12565+++ ADDRESS WARNING +++|Resolution :08. Maintenance repair has been completedClose Comments :Work order complete 2500138497|2500138497|456 E FAIR HARBOR LN HOUSTON TX 77079|29.7793|-95.6329|Routed|2025-04-14 19:39:17.0000000||Parking Violation - 2500138497 - 456 E FAIR HARBOR LN|Parking Violation|19 Calendar Days|May 4 2025 12:42AM|NW|G|488B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 00:42:05.0000000|3036449.2500000000|13846267.0000000000|456 E FAIR HARBOR LN|HOUSTON|TX|77079|1055600010001|2025-04-15 00:39:17.0000000|MEMORIAL||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Parking Violation 4/14/2025 7:42:05 PM||NULL|Parking Management 2500138496|12696630-2500138496|5405 LILLIAN ST HOUSTON TX 77007|29.7695|-95.4168|Service Completed|2025-04-14 19:39:08.0000000|Apr 15 2025 3:45PM|Street Hazard - 12696630-2500138496 - 5405 Lillian St|Street Hazard|10 Calendar Days|Apr 25 2025 12:39AM|NW|C|492G|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-15 00:39:08.0000000|3105089.0000000000|13844741.0000000000|5405 LILLIAN ST|HOUSTON|TX|77007|1216290010005|2025-04-15 00:39:08.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 43. Referred to CenterPoint (xxx-xxx-xxxx) ... ... Cl||There are lines down on both sides of the street one remaining line is hanging very low now also a tree limb fell.|Resolution :43. Referred to CenterPoint (xxx-xxx-xxxx)Close Comments :Reported to Moses with CenterPoint Energy at xxx-xxx-xxxx for handling. 2500138495|2500138495|4725 CLAY ST HOUSTON TX 77023|29.7365|-95.3293|Service Completed|2025-04-14 19:33:14.0000000|Apr 15 2025 1:40PM|Missed Garbage Pickup - 2500138495 - 4725 CLAY ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|I|494X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 00:34:57.0000000|3133221.2500000000|13833617.0000000000|4725 CLAY ST|HOUSTON|TX|77023|0130410000012|2025-04-15 00:33:14.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500138494|20521166-2500138494|2727 EL CAMINO ST HOUSTON TX 77054|29.6879|-95.3862|Service Completed|2025-04-14 19:32:05.0000000|Apr 17 2025 3:33PM|Water Leak - 20521166-2500138494 - 2727 EL CAMINO ST|Water Leak|10 Calendar Days|Apr 25 2025 12:32AM|SW|D|533N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 00:32:10.0000000|3115720.7500000000|13815368.0000000000|2727 EL CAMINO ST|HOUSTON|TX|77054|1126810000004|2025-04-15 00:32:05.0000000|ASTRODOME AREA||||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/17/2025 3:32:29 PM - Case # 20521166 -2500138494: All investig||Please send an investigator to this location at Harris County pct 1 and make customer contact. 832.459.9033Nicolette Walker|4/17/2025 3:32:29 PM - Case # 20521166 -2500138494: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138493|2500138493|4507 WOODSIDE ST HOUSTON TX 77023|29.7399|-95.3325|Service Completed|2025-04-14 19:31:50.0000000|Apr 15 2025 1:39PM|Missed Garbage Pickup - 2500138493 - 4507 WOODSIDE ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|I|494T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 00:35:46.0000000|3132164.2500000000|13834804.0000000000|4507 WOODSIDE ST|HOUSTON|TX|77023|0130310000022|2025-04-15 00:31:50.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes: the can was close upon the||NULL|Completed by Quinton Kingsby. Notes: the can was close upon the tree 2500138491|12696628-2500138491|6550 BINGLE RD HOUSTON TX 77092|29.8621|-95.488|Service Completed|2025-04-14 19:27:20.0000000|Apr 15 2025 1:29PM|Street Condition - 12696628-2500138491 - 6700 BINGLE RD|Street Condition|30 Calendar Days|May 15 2025 12:28AM|NW|A|411W|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 00:28:41.0000000|3081813.7500000000|13877563.0000000000|6550 BINGLE RD|HOUSTON|TX|77092|1057750000002|2025-04-15 00:27:20.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: 6700 BINGLE RDValidated Address: 6550 BINGLE RD - Address Id: 558160+++ ADDRESS WARNING +++on Bingle between Little York and Tidwell in the right-hand lane heading south near C D Scrap Metal|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard 2500138489|2500138489|24 PINEDALE ST HOUSTON TX 77006|29.7292|-95.3891|Routed|2025-04-14 19:25:55.0000000||Missed Heavy Trash Pickup - 2500138489 - 24 PINEDALE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|SW|C|493W|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-15 00:30:57.0000000|3114328.9800000000|13830368.5300000000|24 PINEDALE ST|HOUSTON|TX|77006|0522860000019|2025-04-15 00:25:55.0000000|UNIVERSITY PLACE|Montrose Management District|SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE||1st Friday|SW|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/14/2025 7:30:57||Medium sized couch on the sidewalk|Solid Waste Management 2500138487|2500138487|10626 SHERBURNE DR HOUSTON TX 77072|29.7144|-95.5677|Routed|2025-04-14 19:25:37.0000000||Missed Garbage Pickup - 2500138487 - 10626 SHERBURNE DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|F|529C|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-15 00:26:09.0000000|3057843.0000000000|13823296.0000000000|10626 SHERBURNE DR|HOUSTON|TX|77072|1126960000011|2025-04-15 00:25:37.0000000|ALIEF||SWMO122|MONDAY|SW|SWMO-A-04|MONDAY-A|SW|S|1st Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Missed Garbage Pickup 4/14/2025 7:26:0||NULL|Solid Waste Management 2500138486|2500138486|3015 W T C JESTER BLVD HOUSTON TX 77018|29.8169|-95.4463|Service Completed|2025-04-14 19:24:47.0000000|Apr 17 2025 9:41AM|Trash Dumping or Illegal Dumpsite - 2500138486 - 3015 W T C JESTER BLVD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 12:29AM|NW|A|452N|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-15 00:29:48.0000000|3095207.9000000000|13861701.5400000000|3015 W T C JESTER BLVD|HOUSTON|TX|77018|0861530000741|2025-04-15 00:24:47.0000000|CENTRAL NORTHWEST||NWTH106|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW||4th Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Completed by Ericson DeLosSantos. Notes: Unconfirm at address||A large pile of trash was dropped at the northeast corner of W TC Jester and 34th St.|Completed by Ericson DeLosSantos. Notes: Unconfirm at address 2500138485|20521165-2500138485|5658 CARTAGENA ST HOUSTON TX 77035|29.651|-95.4866|Service Completed|2025-04-14 19:22:14.0000000|Apr 15 2025 9:44AM|Water Leak - 20521165-2500138485 - 5658 Cartagena St|Water Leak|10 Calendar Days|Apr 25 2025 12:22AM|SW|K|571A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 00:22:14.0000000|3084267.7500000000|13801020.0000000000|5658 CARTAGENA ST|HOUSTON|TX|77035|0860210000025|2025-04-15 00:22:14.0000000|WESTBURY||SWTH111|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/15/2025 9:44:15 AM - Case # 20521165 -2500138485: Dear Custome||Water line break Flow started 4/11/25|4/15/2025 9:44:15 AM - Case # 20521165 -2500138485: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138483|2500138483|1908 MARSHALL ST HOUSTON TX 77098|29.7397|-95.4074|Service Completed|2025-04-14 19:21:19.0000000|Apr 16 2025 8:19AM|Missed Recycling Pickup - 2500138483 - 1908 MARSHALL ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|C|492V|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 00:22:44.0000000|3108409.7500000000|13834003.0000000000|1908 MARSHALL ST|HOUSTON|TX|77098|0542260000013|2025-04-15 00:21:19.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4104||NULL|Serviced per 4104 2500138482|20521179-2500138482|13435 W BELLFORT AVE HOUSTON TX 77498|29.6616|-95.6204|Service Completed|2025-04-14 19:18:59.0000000|Apr 15 2025 10:00AM|Water Service - 20521179-2500138482 - 13435 W BELLFORT AVE|Water Service|2 Calendar Days|Apr 20 2025 12:24AM|SW|F|528Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 00:24:03.0000000|3041660.0600000000|13803606.9800000000|13435 W BELLFORT AVE|HOUSTON|TX|77498|0101000002600907|2025-04-15 00:18:59.0000000|ALIEF||||SW|||SW|||SW||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 10:00:35 AM - Case # 20521179 -2500138482: All investi||No Water coming|4/15/2025 10:00:35 AM - Case # 20521179 -2500138482: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138481|2500138481|1938 W DALLAS ST HOUSTON TX 77019|29.7579|-95.3873|Service Completed|2025-04-14 19:17:47.0000000|Apr 16 2025 8:20AM|Missed Recycling Pickup - 2500138481 - 1938 W DALLAS ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|NW|C|493J|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-15 00:18:48.0000000|3114569.2500000000|13840804.0000000000|1938 W DALLAS ST|HOUSTON|TX|77019|0600720140006|2025-04-15 00:17:47.0000000|NEARTOWN - MONTROSE||NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4104||NULL|Serviced per 4104 2500138480|20521164-2500138480|108 LATHROP ST HOUSTON TX 77020|29.7867|-95.3013|Service Completed|2025-04-14 19:15:37.0000000|Apr 15 2025 10:52AM|Sewer Wastewater - 20521164-2500138480 - 108 LATHROP ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 12:19AM|NE|H|494D|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 00:19:01.0000000|3141508.2500000000|13852145.0000000000|108 LATHROP ST|HOUSTON|TX|77020|0160310090001|2025-04-15 00:15:37.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 10:52:42 AM - Case # 20521164 -2500138480: All investi||community pipeline stopped up needs to be cleared out causing stoppage and overflow//city has to unstop at the manhole//3 homes connected to the pipeline|4/15/2025 10:52:42 AM - Case # 20521164 -2500138480: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138479|2500138479|216 BURBANK ST HOUSTON TX 77076|29.8473|-95.3731|Service Completed|2025-04-14 19:14:19.0000000|Apr 16 2025 12:35PM|Missed Garbage Pickup - 2500138479 - 216 BURBANK ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|H|453C|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 00:18:34.0000000|3118063.7500000000|13873443.0000000000|216 BURBANK ST|HOUSTON|TX|77076|0570780020008|2025-04-15 00:14:19.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO111|MONDAY|NE|NWMO-B-04|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4104 4/16/25||Driver was seen on camera dropping the container into the ditch with the hydraulic arm and driving away. Please service|Serviced per 4104 4/16/25 2500138478|12696626-2500138478|PERSA ST HAROLD ST HOUSTON TX 77098|29.7407|-95.4123|Service Completed|2025-04-14 19:13:38.0000000|Apr 15 2025 9:13AM|Street Condition - 12696626-2500138478 - PERSA ST HAROLD ST|Street Condition|30 Calendar Days|May 15 2025 12:14AM|SW|C|492U|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-15 00:14:57.0000000|3106846.1100000000|13834285.8000000000|PERSA ST HAROLD ST|HOUSTON|TX|77098|none|2025-04-15 00:13:38.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW||1st Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 58.Street Condition Beyond Routine Repair ... ... Clo||2646 Persa|Resolution :58.Street Condition Beyond Routine RepairClose Comments :Doesn't meet criteria/asphalt. Need to refer to asphalt section 2500138477|2500138477|107 N EASTWOOD ST HOUSTON TX 77011|29.7491|-95.3293|Service Completed|2025-04-14 19:13:32.0000000|Apr 15 2025 1:05PM|Missed Garbage Pickup - 2500138477 - 124 N EASTWOOD ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|H|494P|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 00:15:33.0000000|3133048.5000000000|13838207.0000000000|107 N EASTWOOD ST|HOUSTON|TX|77011|none|2025-04-15 00:13:32.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||+++ ADDRESS WARNING +++Entered Address: 124 N EASTWOOD STValidated Address: 107 N EASTWOOD ST - Address Id: 2078996+++ ADDRESS WARNING +++several homes on the street not serviced|Completed by Quinton Kingsby. Notes: 2500138476|12696627-2500138476|13105 FUQUA ST HOUSTON TX 77034|29.6221|-95.1982|Service Completed|2025-04-14 19:13:22.0000000|Apr 14 2025 8:01PM|Traffic Signal Maintenance - 12696627-2500138476 - 13100 FUQUA ST|Traffic Signal Maintenance|1 Calendar Day|Apr 16 2025 12:15AM|SE|E|576R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-15 00:15:28.0000000|3176134.5000000000|13793426.0000000000|13105 FUQUA ST|HOUSTON|TX|77034|none|2025-04-15 00:13:22.0000000|SOUTH BELT / ELLINGTON||SETH102|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: 13100 FUQUA STValidated Address: 13105 FUQUA ST - Address Id: 2050471+++ ADDRESS WARNING +++GOING FROM FUQUA TO HIGHWAY 3: LIGHT IS TURNED THE WRONG WAY.|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR12696434. 2500138475|2500138475|2219 MORGAN ST HOUSTON TX 77006|29.7491|-95.3864|Routed|2025-04-14 19:12:52.0000000||Container Replacement - 2500138475 - 2219 MORGAN ST|Container Replacement|10 Calendar Days|Apr 25 2025 12:15AM|NW|C|493N|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-15 00:15:49.0000000|3114967.7500000000|13837644.0000000000|2219 MORGAN ST|HOUSTON|TX|77006|0140530000028|2025-04-15 00:12:52.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Replacement 4/14/2025 7:15:||8510-1064-2029|Solid Waste Management 2500138474|2500138474|502 COLUMBIA ST HOUSTON TX 77007|29.7799|-95.3927|Service Completed - Further Actions|2025-04-14 19:08:34.0000000|Apr 15 2025 8:21AM|Missed Yard Waste Pickup - 2500138474 - 502 COLUMBIA ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 10:00PM|NW|C|493A|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-15 00:13:37.0000000|3112634.5500000000|13848771.3200000000|502 COLUMBIA ST|HOUSTON|TX|77007|0210180000027|2025-04-15 00:08:34.0000000|GREATER HEIGHTS||NWTH116|THURSDAY|NW|NETH-B-09|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||Yard waste was placed in bags almost 5 weeks ago and it has not been picked up. We submitted a 311 request in February or March. (250010499(zzz) it shows this has been resolved. That is not correct.|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500138473|307046-2500138473|709 MCDANIEL ST HOUSTON TX 77022|29.8316|-95.3631|Routed - Integrated|2025-04-14 19:08:30.0000000||Minimum Standards - 307046-2500138473 - 709 MCDANIEL ST|Minimum Standards|153 Working Days|Nov 21 2025 2:07PM|NE|H|453L|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-15 00:11:46.0000000|3121411.7500000000|13867849.0000000000|709 MCDANIEL ST|HOUSTON|TX|77022|0651060050029|2025-04-15 00:08:30.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE||FULL|153 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Minimum Standards 4/14/2025 7:11:46 PM||Central A/C not working. Hot water is not working properly. Floors are cracked. Management is sending handymen who don't know how to properly repair issues. Please make contact with citizen xxx-xxx-xxxx.States the ceiling is cracking and the floors are sin|Neighborhoods 2500138472|20521162-2500138472|5823 WIGTON DR HOUSTON TX 77096|29.6692|-95.491|Routed - Integrated|2025-04-14 19:08:22.0000000||Water Leak - 20521162-2500138472 - 5823 WIGTON DR|Water Leak|10 Calendar Days|Apr 25 2025 12:09AM|SW|C|531W|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 00:09:01.0000000|3082653.5000000000|13807571.0000000000|5823 WIGTON DR|HOUSTON|TX|77096|0935960000006|2025-04-15 00:08:22.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 13:58:47||on the driveway side of the property|Public Works 2500138471|2500138471|7075 ASHBURN ST HOUSTON TX 77061|29.6599|-95.3036|Routed|2025-04-14 19:07:50.0000000||Add a Can Cancellation - 2500138471 - 7075 ASHBURN ST|Add a Can Cancellation|19 Calendar Days|May 4 2025 12:09AM|SE|I|574D|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-15 00:09:46.0000000|3142257.0000000000|13806019.0000000000|7075 ASHBURN ST|HOUSTON|TX|77061|0600060060021|2025-04-15 00:07:50.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Please pick up one ((zzz) can // Cust cancelled ECC Service.|Solid Waste Management 2500138470|307047-2500138470|9257 ELIZABETH RD HOUSTON TX 77055|29.7893|-95.52|Routed - Integrated|2025-04-14 19:07:06.0000000||Nuisance On Property - 307047-2500138470 - 9257 ELIZABETH RD|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NW|A|450Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-15 00:12:08.0000000|3072145.5400000000|13850971.9200000000|9257 ELIZABETH RD|HOUSTON|TX|77055|0730330080001|2025-04-15 00:07:06.0000000|SPRING BRANCH CENTRAL|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE||4th Wednesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Adkins between I10 and Westview is full of trash debris in sewer and surrounding areas. It smells very bad|Neighborhoods 2500138469|20521163-2500138469|907 OAK ST HOUSTON TX 77018|29.8354|-95.4147|Service Completed|2025-04-14 19:06:08.0000000|Apr 15 2025 11:40AM|Water Service - 20521163-2500138469 - 907 OAK ST|Water Service|2 Calendar Days|Apr 17 2025 12:06AM|NW|H|452G|Public Works|Houston Water|Water Service|1|Resolved|2025-04-15 00:06:47.0000000|3105020.5000000000|13868706.0000000000|907 OAK ST|HOUSTON|TX|77018|1500980010005|2025-04-15 00:06:08.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:39:38 AM - Case # 20521163 -2500138469: All investi||NULL|4/15/2025 11:39:38 AM - Case # 20521163 -2500138469: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138468|2500138468|5408 N CAPITOL ST HOUSTON TX 77011|29.74|-95.322|Service Completed|2025-04-14 19:05:16.0000000|Apr 15 2025 2:19PM|Missed Garbage Pickup - 2500138468 - 5408 N CAPITOL ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|H|494U|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-15 00:05:57.0000000|3135506.5000000000|13834952.0000000000|5408 N CAPITOL ST|HOUSTON|TX|77011|0380500000009|2025-04-15 00:05:16.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500138466|2500138466|PADDINGTON BEND DR HOUSTON TX 77008|29.7849|-95.4271|Routed|2025-04-14 19:02:31.0000000||Parking Violation - 2500138466 - PADDINGTON BEND DR|Parking Violation|19 Calendar Days|May 4 2025 12:07AM|NW|C|492B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-15 00:07:36.0000000|3101690.1700000000|13850285.4300000000|PADDINGTON BEND DR|HOUSTON|TX|77008|1500750020002|2025-04-15 00:02:31.0000000|LAZYBROOK / TIMBERGROVE||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/14/2025 7:07:36 PM||parking illegally|Parking Management 2500138464|2500138464|6918 AVENUE Q HOUSTON 77011|29.7467|-95.2991|Service Completed|2025-04-14 19:01:00.0000000|Apr 18 2025 7:42AM|SWM Escalation - 2500138464 - 6918 AVENUE Q|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|NE|I|494V|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-15 00:02:24.0000000|3142670.2500000000|13837627.0000000000|6918 AVENUE Q|HOUSTON||77011|0390750000033|2025-04-15 00:01:00.0000000|MAGNOLIA PARK|East End MD|SEMO102|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||acc 0204181014896918 AVENUE Q|Completed by Vincent Allen. Notes: 2500138463|12696682-2500138463|824 TULANE ST HOUSTON TX 77007|29.786|-95.4019|Routed - Integrated|2025-04-14 19:00:33.0000000||Traffic Signs - 12696682-2500138463 - 824 Tulane St|Traffic Signs|14 Working Days|May 5 2025 1:41PM|NW|C|492D|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-15 13:41:11.0000000|3109643.0000000000|13850881.0000000000|824 TULANE ST|HOUSTON|TX|77007|0202390000045|2025-04-15 00:00:33.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-07|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/15/2025 04:15:39||It would appear an individual painted a fire lane and two no parking signs in front of just their home. No hydrant or infrastructure visible.|Public Works 2500138462|20521160-2500138462|1912 CARR ST HOUSTON TX 77026|29.7791|-95.3448|Service Completed|2025-04-14 19:00:03.0000000|Apr 15 2025 12:06PM|Sewer Wastewater - 20521160-2500138462 - 1912 CARR ST|Sewer Wastewater|1 Calendar Day|Apr 16 2025 12:01AM|NE|B|494E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 00:01:13.0000000|3127824.2500000000|13848942.0000000000|1912 CARR ST|HOUSTON|TX|77026|0091380000004|2025-04-15 00:00:03.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:06:22 PM - Case # 20521160 -2500138462: All investi||1912 carr 1914 carr|4/15/2025 12:06:22 PM - Case # 20521160 -2500138462: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138461|2500138461|6802 BELLE GLEN DR HOUSTON TX 77072|29.7035|-95.5866|Service Completed|2025-04-14 18:59:48.0000000|Apr 16 2025 2:01PM|Dead Animal Collection - 2500138461 - Bellaire Blvd And Belle Glen Dr|Dead Animal Collection|4 Calendar Days|Apr 18 2025 11:59PM|SW|F|529E|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 23:59:48.0000000|3051941.7500000000|13819130.0000000000|6802 BELLE GLEN DR|HOUSTON|TX|77072|0982760000001|2025-04-14 23:59:48.0000000|ALIEF|International MD|SWMO120|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Wednesday|SW|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Animal collected||+++ ADDRESS Warning +++Entered Address: Bellaire Blvd And Belle Glen DrValidated Address: 6802 BELLE GLEN DR - Address Id: 404053+++ ADDRESS Warning +++I found this dead dog be here for some days already. It looks so poor and starts decomposing. We hope y|Animal collected 2500138460|20521161-2500138460|1230 W 18TH ST HOUSTON TX 77008|29.8015|-95.421|Routed - Integrated|2025-04-14 18:58:04.0000000||Water Leak - 20521161-2500138460 - 1230 W 18TH ST|Water Leak|10 Calendar Days|Apr 25 2025 12:03AM|NW|C|452U|Public Works|Houston Water|Water Leak|0|Active|2025-04-15 00:03:05.0000000|3103393.8400000000|13856333.9200000000|1230 W 18TH ST|HOUSTON|TX|77008|1416460010006|2025-04-14 23:58:04.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW||3rd Wednesday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 05:08:48||Since the hydrant outside our house was serviced it has sprung a leak in the street|Public Works 2500138459|2500138459|4703 BANNING DR HOUSTON TX 77027|29.7388|-95.4562|Service Completed|2025-04-14 18:57:59.0000000|Apr 17 2025 12:21PM|Missed Recycling Pickup - 2500138459 - 4721 BANNING DR|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|G|491V|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 23:57:59.0000000|3092983.5000000000|13833147.0000000000|4703 BANNING DR|HOUSTON|TX|77027|0780870010003|2025-04-14 23:57:59.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||SW|||NE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Can not out per Driver Gaines on 4/16/25||Missed recycling pickup in the 4700 block of Banning monday - a 2|Can not out per Driver Gaines on 4/16/25 2500138458|2500138458|8710 KETCHWOOD DR HOUSTON TX 77099|29.682|-95.5847|Routed|2025-04-14 18:56:26.0000000||Missed Garbage Pickup - 2500138458 - 8710 KETCHWOOD DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|F|529N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 23:57:03.0000000|3052773.7500000000|13811335.0000000000|8710 KETCHWOOD DR|HOUSTON|TX|77099|1129410000029|2025-04-14 23:56:26.0000000|ALIEF|International MD|SWMO119|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Carrier created Missed Garbage Pickup 4/14/2025 6:57:0||NULL|Solid Waste Management 2500138456|2500138456|12000 MARTIN LUTHER KING BLVD HOUSTON TX 77048|29.6303|-95.3415|Service Completed|2025-04-14 18:54:07.0000000|Apr 15 2025 11:15AM|Health Code - 2500138456 - 12000 MARTIN LUTHER KING BLVD|Health Code|55 Calendar Days|Jun 9 2025 12:06AM|SE|D|574J|Health|Environmental Health|Health Code|1|Resolved|2025-04-15 00:06:49.0000000|3130565.2500000000|13794902.0000000000|12000 MARTIN LUTHER KING BLVD|HOUSTON|TX|77048|0450780000285|2025-04-14 23:54:07.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|||SE|||SE|||SE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Per resident HVAC now working. Thank for contacting the City of||citizen reporting ac out at apartment complex 12000 MLK blvd 77048 has been reported to property management has been without ac for a few weeks .|Per resident HVAC now working. Thank for contacting the City of Houston. 2500138455|2500138455|1718 DUNLAVY ST HOUSTON TX 77006|29.7501|-95.4023|No Violation Found|2025-04-14 18:54:06.0000000|Apr 15 2025 11:14AM|Dead Animal Collection - 2500138455 - 1718 Dunlavy St|Dead Animal Collection|4 Calendar Days|Apr 18 2025 11:54PM|NW|C|492R|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 23:54:06.0000000|3109901.2500000000|13837849.0000000000|1718 DUNLAVY ST|HOUSTON|TX|77006|0520800060015|2025-04-14 23:54:06.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|No animal found||Dead squirrel in front of 1720 Dunlavy (in front parking lot).|No animal found 2500138454|2500138454|5032 LEELAND ST HOUSTON TX 77023|29.7334|-95.3253|Service Completed|2025-04-14 18:53:46.0000000|Apr 15 2025 2:03PM|Missed Garbage Pickup - 2500138454 - 5032 LEELAND ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|I|494X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 23:55:11.0000000|3134515.7500000000|13832517.0000000000|5032 LEELAND ST|HOUSTON|TX|77023|0543120000010|2025-04-14 23:53:46.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||5032 Leeland St: CONTAINER WAS NOT SERVICEDTHIS IS AN ONGOING ISSUE THAT NEEDS TO BE ADDRESSED|Completed by Quinton Kingsby. Notes: 2500138453|12696625-2500138453|4806 WHITE ROCK ST HOUSTON TX 77033|29.6709|-95.3551|Service Completed|2025-04-14 18:53:33.0000000|Apr 17 2025 11:33AM|Street Condition - 12696625-2500138453 - 8201 CALHOUN RD|Street Condition|30 Calendar Days|May 14 2025 11:55PM|SE|D|533Z|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 23:55:22.0000000|3125819.7500000000|13809456.0000000000|4806 WHITE ROCK ST|HOUSTON|TX|77033|0332130000127|2025-04-14 23:53:33.0000000|SUNNYSIDE|HCID #10-A|SEFR105|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: 8201 CALHOUN RDValidated Address: 4806 WHITE ROCK ST - Address Id: 3201062+++ ADDRESS WARNING +++8201 Calhoun Rd/ contractors who are building homes cut a hole in middle of street /|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repairs have been completed 2500138452|2500138452|9201 VETERANS MEMORIAL DR HOUSTON TX 77088|29.8953|-95.4286|No Violation Found|2025-04-14 18:53:21.0000000|Apr 15 2025 8:04AM|Water Playground Repair - 2500138452 - 9201 VETERANS MEMORIAL DR|Water Playground Repair|8 Calendar Days|Apr 22 2025 11:54PM|NW|B|412K|Parks and Recreation|Facilities and Maintenance|Water Playground Repair|1|Resolved|2025-04-14 23:54:45.0000000|3099955.7500000000|13890338.0000000000|9201 VETERANS MEMORIAL DR|HOUSTON|TX|77088|0430970000013|2025-04-14 23:53:21.0000000|ACRES HOME||||NW|||NW|||NE|PR FacilitiesMaint|FULL|8 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Parks and Recreation||Splash pad not working.|Parks and Recreation 2500138450|2500138450|505 VAN MOLAN ST HOUSTON TX 77022|29.8297|-95.3673|Service Completed|2025-04-14 18:52:01.0000000|Apr 16 2025 8:13AM|Missed Garbage Pickup - 2500138450 - 505 VAN MOLAN ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|H|453L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 23:53:41.0000000|3120108.2500000000|13867124.0000000000|505 VAN MOLAN ST|HOUSTON|TX|77022|0710210020002|2025-04-14 23:52:01.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4103||NULL|Serviced per 4103 2500138449|12696623-2500138449|530 JANISCH RD HOUSTON TX 77018|29.8375|-95.4071|Routed - Integrated|2025-04-14 18:51:37.0000000||Drainage - 12696623-2500138449 - 530 JANISCH RD|Drainage|30 Calendar Days|May 14 2025 11:52PM|NW|H|452H|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 23:52:23.0000000|3107398.5000000000|13869538.0000000000|530 JANISCH RD|HOUSTON|TX|77018|1465160010001|2025-04-14 23:51:37.0000000|INDEPENDENCE HEIGHTS||NWTU114|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 03:49:38||ditch holding water and trash|Public Works 2500138447|12696624-2500138447|1209 WACO ST HOUSTON TX 77020|29.7719|-95.3268|Service Completed|2025-04-14 18:49:46.0000000|Apr 18 2025 7:13AM|Traffic Signs - 12696624-2500138447 - 1201-1285 Waco St|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NE|B|494F|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-14 23:49:46.0000000|3133615.5000000000|13846503.0000000000|1209 WACO ST|HOUSTON|TX|77020|0090300000007|2025-04-14 23:49:46.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS Warning +++Entered Address: 1201-1285 Waco StValidated Address: 1209 WACO ST - Address Id: 117052+++ ADDRESS Warning +++This sign was hit and knocked oversurgsign hit|Resolution :11. No safety hazard found no action neededClose Comments :Field checked on 4.18.25 no knock down sign found at address given will be closed out. 2500138446|2500138446|12835 TOSCA LN HOUSTON TX 77024|29.7708|-95.5621|Service Completed|2025-04-14 18:48:19.0000000|Apr 16 2025 8:34AM|Missed Garbage Pickup - 2500138446 - 12835 TOSCA LN|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NW|G|489G|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 23:48:47.0000000|3059000.2500000000|13843831.0000000000|12835 TOSCA LN|HOUSTON|TX|77024|0843260000003|2025-04-14 23:48:19.0000000|MEMORIAL||NWMO103|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|serviced||NULL|serviced 2500138445|2500138445|1918 BONNER ST HOUSTON TX 77007|29.7782|-95.4015|Routed|2025-04-14 18:47:08.0000000||Recycling Participation NEW - 2500138445 - 1918 BONNER ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 11:48PM|NW|C|492H|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 23:48:57.0000000|3109840.7500000000|13848062.0000000000|1918 BONNER ST|HOUSTON|TX|77007|0400310000025|2025-04-14 23:47:08.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Recycling Participation NEW 4/14/2025 6||NULL|Solid Waste Management 2500138444|2500138444|7830 GREEN LAWN DR HOUSTON TX 77088|29.8791|-95.4787|Routed|2025-04-14 18:47:06.0000000||Recycling Cart Replace - 2500138444 - 7830 GREEN LAWN DR|Recycling Cart Replace|14 Calendar Days|Apr 28 2025 11:48PM|NW|A|411P|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-14 23:48:09.0000000|3084269.5000000000|13883989.0000000000|7830 GREEN LAWN DR|HOUSTON|TX|77088|1057170020005|2025-04-14 23:47:06.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Carrier created Recycling Cart Replace 4/14/2025 6:48:||482615002128|Solid Waste Management 2500138443|20521158-2500138443|5708 DOLORES ST HOUSTON TX 77057|29.7345|-95.4794|Service Completed|2025-04-14 18:45:30.0000000|Apr 14 2025 7:06PM|Water Service - 20521158-2500138443 - 5708 Delores Estates Ln|Water Service|2 Calendar Days|Apr 16 2025 11:45PM|SW|J|491X|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 23:45:30.0000000|3085627.0000000000|13831414.0000000000|5708 DOLORES ST|HOUSTON|TX|77057|1294550000001|2025-04-14 23:45:30.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/14/2025 7:05:11 PM - Case # 20521158 -2500138443: Dear Custome||+++ ADDRESS Warning +++Entered Address: 5708 Delores Estates LnValidated Address: 5708 DOLORES ST - Address Id: 1904358+++ ADDRESS Warning +++No water|4/14/2025 7:05:11 PM - Case # 20521158 -2500138443: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138442|2500138442|1918 BONNER ST HOUSTON TX 77007|29.7782|-95.4015|Routed|2025-04-14 18:44:53.0000000||New Resident Container - 2500138442 - 1918 BONNER ST|New Resident Container|12 Calendar Days|Apr 26 2025 11:46PM|NW|C|492H|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 23:46:42.0000000|3109840.7500000000|13848062.0000000000|1918 BONNER ST|HOUSTON|TX|77007|0400310000025|2025-04-14 23:44:53.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created New Resident Container 4/14/2025 6:46:4||NULL|Solid Waste Management 2500138441|20521159-2500138441|909 OAK ST HOUSTON TX 77018|29.8356|-95.4146|Service Completed|2025-04-14 18:44:36.0000000|Apr 15 2025 11:36AM|Water Service - 20521159-2500138441 - 909 OAK ST|Water Service|2 Calendar Days|Apr 16 2025 11:49PM|NW|H|452G|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 23:49:42.0000000|3105038.0500000000|13868758.7500000000|909 OAK ST|HOUSTON|TX|77018|1500980010001|2025-04-14 23:44:36.0000000|CENTRAL NORTHWEST||NWTU111|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE||3rd Thursday|NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 11:35:05 AM - Case # 20521159 -2500138441: An investig||The water pressure isn't consistent. Water is released from the faucet then makes a spraying effect.|4/15/2025 11:35:05 AM - Case # 20521159 -2500138441: An investigation has been completed and a leak was not found at this location. 2500138440|2500138440|3303 LAWRENCE ST HOUSTON TX 77018|29.8167|-95.4094|Routed|2025-04-14 18:43:22.0000000||Container Repair - 2500138440 - 3303 Lawrence St|Container Repair|10 Calendar Days|Apr 25 2025 2:01PM|NW|C|452R|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-15 14:01:41.0000000|3106919.2500000000|13861976.0000000000|3303 LAWRENCE ST|HOUSTON|TX|77018|0660450130013|2025-04-14 23:43:22.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Container Repair Referre||Trash can with a broken wheel. our trash can is really old. the right wheel finally gave out|311 HelpLine 2500138439|2500138439|5534 KANSAS ST HOUSTON TX 77007|29.7822|-95.4217|Routed|2025-04-14 18:43:05.0000000||Missed Recycling Pickup - 2500138439 - 5534 KANSAS ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|NW|C|492C|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-14 23:48:06.0000000|3103407.8800000000|13849311.0500000000|5534 KANSAS ST|HOUSTON|TX|77007|0102250000688|2025-04-14 23:43:05.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW||3rd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/14/2025 6:48:06 P||Our recycling was not picked up last Thursday at 5534 Kansas St|Solid Waste Management 2500138438|2500138438|318 DALBY ST HOUSTON 77034|29.6451|-95.2209|Service Completed|2025-04-14 18:42:55.0000000|Apr 15 2025 11:47AM|SWM Escalation - 2500138438 - 318 DALBY ST|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|SE|E|576G|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-14 23:43:50.0000000|3168666.0000000000|13801498.0000000000|318 DALBY ST|HOUSTON||77034|0840790000008|2025-04-14 23:42:55.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||handle is broken and bcracked all over the middle- please replace.|Completed by Vincent Allen. Notes: 2500138437|2500138437|9302 CORNER OAKS LN HOUSTON TX 77036|29.6841|-95.555|Routed|2025-04-14 18:42:51.0000000||Missed Heavy Trash Pickup - 2500138437 - 9302 CORNER OAKS LN|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|SW|J|529R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 23:43:38.0000000|3062183.7500000000|13812383.0000000000|9302 CORNER OAKS LN|HOUSTON|TX|77036|1128930000033|2025-04-14 23:42:51.0000000|WESTWOOD|Sharpstown MD|SWTU110|TUESDAY|SW|SWTU-B-01|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Heavy Trash Pickup 4/14/2025 6:||9302 corner oaks/ all the trash was not picked up|Solid Waste Management 2500138436|20521157-2500138436|2400 CAPITOL ST HOUSTON TX 77003|29.7519|-95.3509|Service Completed|2025-04-14 18:42:06.0000000|Apr 15 2025 3:16PM|Water Service - 20521157-2500138436 - 2425 CAPITOL ST|Water Service|2 Calendar Days|Apr 16 2025 11:42PM|NW|I|493R|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 23:42:54.0000000|3126138.2500000000|13838897.0000000000|2400 CAPITOL ST|HOUSTON|TX|77003|1346980020001|2025-04-14 23:42:06.0000000|DOWNTOWN|East Downtown MD|||SE|||SE|||SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:14:59 PM - Case # 20521157 -2500138436: All investig||+++ ADDRESS WARNING +++Entered Address: 2425 CAPITOL STValidated Address: 2400 CAPITOL ST - Address Id: 3287+++ ADDRESS WARNING +++|4/15/2025 3:14:59 PM - Case # 20521157 -2500138436: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138435|2500138435|5638 FAIRDALE LN HOUSTON TX 77057|29.7335|-95.4787|Routed|2025-04-14 18:40:06.0000000||Missed Heavy Trash Pickup - 2500138435 - 5638 FAIRDALE LN|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|SW|J|491X|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 23:47:25.0000000|3085856.7500000000|13831050.0000000000|5638 FAIRDALE LN|HOUSTON|TX|77057|0741370000104|2025-04-14 23:40:06.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Heavy Trash Pickup 4/14/2025 6:47||CITIZEN DOES NOT UNDERSTAND WHY TRASH IS NOT BEING SERVICED. SHE STILL SEE TREE WASTE IN AREA AND HER REPORTS ARE BEING CLOSED OUT BY Completed by Atwaun Forrest. Notes: PLEASE MAKE CC THANK YOU|Solid Waste Management 2500138434|2500138434|724 JACKSON HILL ST HOUSTON TX 77007|29.7681|-95.4017|No Violation Found|2025-04-14 18:39:17.0000000|Apr 16 2025 10:29AM|Parking Violation - 2500138434 - 724 JACKSON HILL ST|Parking Violation|19 Calendar Days|May 3 2025 11:44PM|NW|C|492M|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-14 23:44:22.0000000|3109893.4800000000|13844371.3600000000|724 JACKSON HILL ST|HOUSTON|TX|77007|1226200010001|2025-04-14 23:39:17.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Vehicle no longer at location no violation took a picture||at the corner of jackson hill st and floyd a dark maroon pickup truck has been parked there for 6 months with expired tags license plate sbf 2611|Vehicle no longer at location no violation took a picture 2500138433|2500138433|2223 LAUREL HILL DR HOUSTON TX 77339|30.047|-95.2171|Routed|2025-04-14 18:38:21.0000000||Trash Dumping or Illegal Dumpsite - 2500138433 - 2400 WOODLAND HILLS DR|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 11:41PM|GNEHSA|E|336C|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 23:41:11.0000000|3165062.7500000000|13947716.0000000000|2223 LAUREL HILL DR|HOUSTON|TX|77339|1055940000022|2025-04-14 23:38:21.0000000|KINGWOOD AREA||||NE|||NE|||NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Trash Dumping or Illegal Dumpsite 4/1||+++ ADDRESS WARNING +++Entered Address: 2400 WOODLAND HILLS DRValidated Address: 2223 LAUREL HILL DR - Address Id: 629615+++ ADDRESS WARNING +++2400 woodland hills across the street from high school|Solid Waste Management 2500138432|20521154-2500138432|4201 ORANGE ST HOUSTON TX 77020|29.7743|-95.3284|Service Completed|2025-04-14 18:37:31.0000000|Apr 14 2025 7:40PM|Water Service - 20521154-2500138432 - 4201 ORANGE ST|Water Service|2 Calendar Days|Apr 16 2025 11:38PM|NE|B|494F|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 23:38:17.0000000|3133059.7500000000|13847368.0000000000|4201 ORANGE ST|HOUSTON|TX|77020|0591550010001|2025-04-14 23:37:31.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 7:38:48 PM - Case # 20521154 -2500138432: All investig||4201 ORANGE ST|4/14/2025 7:38:48 PM - Case # 20521154 -2500138432: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138431|2500138431|7717 LONG POINT RD HOUSTON TX 77055|29.8022|-95.4816|Routed|2025-04-14 18:36:51.0000000||Container Replacement - 2500138431 - 7717 LONG POINT RD|Container Replacement|10 Calendar Days|Apr 24 2025 11:41PM|NW|A|451T|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 23:41:37.0000000|3084179.2500000000|13856009.0000000000|7717 LONG POINT RD|HOUSTON|TX|77055|0700290100004|2025-04-14 23:36:51.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Container Replacement 4/14/2025 6:41:37||Water Account: 2750-5705-1409|Solid Waste Management 2500138430|20521155-2500138430|5626 AVALON WAY HOUSTON TX 77057|29.7348|-95.4776|Service Completed|2025-04-14 18:36:42.0000000|Apr 14 2025 7:08PM|Water Main Valve - 20521155-2500138430 - 5626 AVALON WAY|Water Main Valve|5 Calendar Days|Apr 19 2025 11:41PM|SW|J|491X|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-14 23:41:45.0000000|3086189.0000000000|13831536.8800000000|5626 AVALON WAY|HOUSTON|TX|77057|1206450010005|2025-04-14 23:36:42.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW||1st Friday|SW||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/14/2025 7:07:22 PM - Case # 20521155 -2500138430: All investig||There is no water pressure along Dolores street and there was no notification of it being turned off.|4/14/2025 7:07:22 PM - Case # 20521155 -2500138430: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138429|12696621-2500138429|SOUTHWEST FWY RICHMOND AVE HOUSTON TX 77002|29.7346|-95.3848|Routed - Integrated|2025-04-14 18:35:42.0000000||Traffic Signs - 12696621-2500138429 - SOUTHWEST FWY RICHMOND AVE|Traffic Signs|14 Working Days|May 2 2025 10:00PM|SW|C|493X|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-14 23:40:44.0000000|3115680.0700000000|13832423.0200000000|SOUTHWEST FWY RICHMOND AVE|HOUSTON|TX|77002|none|2025-04-14 23:35:42.0000000|MIDTOWN|Midtown MD|||NW|||NE|||NE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 02:41:38||Lane control sign needed so drivers know which lanes are turn lanes and which is a straight thru lane|Public Works 2500138428|12696622-2500138428|11701 WALLISVILLE RD HOUSTON TX 77013|29.7992|-95.2288|Routed - Integrated|2025-04-14 18:35:24.0000000||Street Condition - 12696622-2500138428 - 3700 COLVIN ST|Street Condition|30 Calendar Days|May 14 2025 11:42PM|NE|I|456X|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 23:42:26.0000000|3164398.7500000000|13857502.0000000000|11701 WALLISVILLE RD|HOUSTON|TX|77013|0781230010001|2025-04-14 23:35:24.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 13:45:41||+++ ADDRESS WARNING +++Entered Address: 3700 COLVIN STValidated Address: 11701 WALLISVILLE RD - Address Id: 1140944+++ ADDRESS WARNING +++3700-4000 Colvin St caller states the road is damaged by constant 18 wheelers driving on residential road 24/hours//t|Public Works 2500138427|2500138427|4922 LEELAND ST HOUSTON TX 77023|29.7343|-95.3287|Service Completed|2025-04-14 18:35:04.0000000|Apr 15 2025 1:47PM|Missed Garbage Pickup - 2500138427 - 4922 Leeland St|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|I|494X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 23:35:04.0000000|3133432.2500000000|13832827.0000000000|4922 LEELAND ST|HOUSTON|TX|77023|0522680000006|2025-04-14 23:35:04.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes: no can was out or insight||missed garbage pickup on Monday|Completed by Quinton Kingsby. Notes: no can was out or insight to be service 2500138426|20521156-2500138426|8009 LONG POINT RD HOUSTON 77055|29.8025|-95.4884|Service Completed|2025-04-14 18:35:03.0000000|Apr 16 2025 8:30AM|Water Leak - 20521156-2500138426 - 8009 LONG POINT RD|Water Leak|10 Calendar Days|Apr 24 2025 11:39PM|NW|A|451S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 23:39:40.0000000|3082040.2500000000|13856034.0000000000|8009 LONG POINT RD|HOUSTON||77055|0450700000315|2025-04-14 23:35:03.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 8:30:27 AM - Case # 20521156 -2500138426: An investiga||CARTER 2 ADRIAN 04/14/2025 5:43 PMMade customer contact via telephone. Concern is a cave-in over a water line. Referred to Houston water department for further investigation. Pictures attached.|4/16/2025 8:30:27 AM - Case # 20521156 -2500138426: An investigation has been completed and a leak was not found at this location. 2500138425|2500138425|420 E 36TH ST HOUSTON 77018|29.8188|-95.3937|Routed|2025-04-14 18:34:23.0000000||SWM Escalation - 2500138425 - 420 E 36TH ST|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|NW|H|453N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 23:34:53.0000000|3111858.7500000000|13862887.0000000000|420 E 36TH ST|HOUSTON||77018|0211020000005|2025-04-14 23:34:23.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW|S|3rd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created SWM Escalation 4/14/2025 6:34:53 PM||4327-1268-3189|Solid Waste Management 2500138423|2500138423|7650 FAWNRIDGE DR HOUSTON TX 77028|29.8422|-95.2891|Routed|2025-04-14 18:31:19.0000000||Trash Dumping or Illegal Dumpsite - 2500138423 - 7650 Fawnridge Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 11:31PM|NE|B|455E|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 23:31:19.0000000|3144762.5000000000|13872427.0000000000|7650 FAWNRIDGE DR|HOUSTON|TX|77028|0740480160323|2025-04-14 23:31:19.0000000|TRINITY / HOUSTON GARDENS||NETH112|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB||Someone came up with their trash bin and dumped this here. When confronted refused to pick it up|Solid Waste Management 2500138420|2500138420|76 BURBANK ST HOUSTON TX 77076|29.847|-95.38|Service Completed|2025-04-14 18:29:20.0000000|Apr 16 2025 2:53PM|Missed Garbage Pickup - 2500138420 - 76 BURBANK ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|H|453B|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 23:31:08.0000000|3115884.2500000000|13873283.0000000000|76 BURBANK ST|HOUSTON|TX|77076|0352550000039|2025-04-14 23:29:20.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO111|MONDAY|NE|NWMO-B-04|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 52076||NULL|Serviced per 52076 2500138418|20521152-2500138418|5708 DOLORES ST HOUSTON TX 77057|29.7344|-95.4795|Service Completed|2025-04-14 18:27:37.0000000|Apr 14 2025 7:10PM|Water Main Valve - 20521152-2500138418 - 5708 DOLORES ST|Water Main Valve|5 Calendar Days|Apr 19 2025 11:32PM|SW|J|491X|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-14 23:32:39.0000000|3085626.9100000000|13831414.0700000000|5708 DOLORES ST|HOUSTON|TX|77057|1294550000001|2025-04-14 23:27:37.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW||1st Friday|SW||FULL|5 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/14/2025 7:10:24 PM - Case # 20521152 -2500138418: Dear Custome||The water for the eight townhomes on our water main was just shut off without any notice or warning.|4/14/2025 7:10:24 PM - Case # 20521152 -2500138418: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138417|2500138417|11107 CONCHO ST HOUSTON TX 77072|29.6929|-95.574|Routed|2025-04-14 18:27:30.0000000||Missed Garbage Pickup - 2500138417 - 11107 CONCHO ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|F|529K|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 23:29:39.0000000|3056050.2500000000|13815426.0000000000|11107 CONCHO ST|HOUSTON|TX|77072|1002590000047|2025-04-14 23:27:30.0000000|ALIEF|International MD|SWMO121|MONDAY|SW|SWMO-B-07|MONDAY-B|SW|S|1st Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Garbage Pickup 4/14/2025 6:29:39||stated that driver was incorrect. the container in the picture is not her for personnel to return.|Solid Waste Management 2500138416|20521153-2500138416|4423 LYMBAR DR HOUSTON TX 77096|29.6735|-95.4518|Routed - Integrated|2025-04-14 18:27:30.0000000||Water Leak - 20521153-2500138416 - 4423 LYMBAR DR|Water Leak|10 Calendar Days|Apr 24 2025 11:32PM|SW|K|531V|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 23:32:33.0000000|3095045.5500000000|13809531.0800000000|4423 LYMBAR DR|HOUSTON|TX|77096|0890610000005|2025-04-14 23:27:30.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE||3rd Wednesday|SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 13:32:53||Water meter leak coming from water meter box at 4423 Lymbar Dr Houston TX 77096|Public Works 2500138415|2500138415|5814 COLLINS RD HOUSTON TX 77016|29.8889|-95.3043|Service Completed|2025-04-14 18:27:10.0000000|Apr 16 2025 8:10AM|Spilled Debris - 2500138415 - 5814 COLLINS RD|Spilled Debris|5 Calendar Days|Apr 19 2025 11:30PM|NE|B|414R|Solid Waste Management|Collections|Spilled Debris|1|Resolved|2025-04-14 23:30:36.0000000|3139396.5000000000|13889243.0000000000|5814 COLLINS RD|HOUSTON|TX|77016|0270090130020|2025-04-14 23:27:10.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Thursday|NE|SWM Collections|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Will speak with driver per 4104||5814 COLLINS RD|Will speak with driver per 4104 2500138414|20521151-2500138414|6007 CLYDE ST HOUSTON TX 77007|29.7752|-95.4226|Service Completed|2025-04-14 18:26:46.0000000|Apr 15 2025 5:22PM|Water Leak - 20521151-2500138414 - 6007 Clyde St|Water Leak|10 Calendar Days|Apr 24 2025 11:26PM|NW|C|492G|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 23:26:46.0000000|3103207.0000000000|13846764.0000000000|6007 CLYDE ST|HOUSTON|TX|77007|0622180040005|2025-04-14 23:26:46.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/15/2025 5:21:20 PM - Case # 20521151 -2500138414: Investigatio||Abandoned house appears to have a busted pipe Water is gushing beside the house The handle beside it did nothing|4/15/2025 5:21:20 PM - Case # 20521151 -2500138414: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138413|2500138413|10203 HIBERNIA DR HOUSTON TX 77088|29.8892|-95.492|Routed|2025-04-14 18:26:17.0000000||Container Replacement - 2500138413 - 10203 HIBERNIA DR|Container Replacement|10 Calendar Days|Apr 24 2025 11:27PM|NW|A|411J|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 23:27:16.0000000|3079953.7500000000|13887517.0000000000|10203 HIBERNIA DR|HOUSTON|TX|77088|1105110000001|2025-04-14 23:26:17.0000000|GREATER INWOOD|Near Northwest MD|NWTU123|TUESDAY|NW|NWTU-B-10|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Container Replacement 4/14/2025 6:27:1||46150230210610203 HIBERNIA DR|Solid Waste Management 2500138412|12696620-2500138412|9731 W AIRPORT BLVD HOUSTON TX 77031|29.6409|-95.5519|Service Completed|2025-04-14 18:26:03.0000000|Apr 15 2025 3:45PM|Street Hazard - 12696620-2500138412 - 9731 W Airport Blvd|Street Hazard|10 Calendar Days|Apr 24 2025 11:26PM|SW|K|569H|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 23:26:03.0000000|3063634.0000000000|13796730.0000000000|9731 W AIRPORT BLVD|HOUSTON|TX|77031|1091260000003|2025-04-14 23:26:03.0000000|BRAYS OAKS||SWTH101|THURSDAY|SW|SWTH-A-07|THURSDAY-A|SW|S|2nd Friday|SW||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Concrete||Curb is broken/damaged and sticking out into road.Left turn lane at esplanade.|Resolution :38. Task CompletedClose Comments :Concrete curb have been removed 2500138411|2500138411|2207 POTOMAC DR HOUSTON 77057|29.7445|-95.4886|Service Completed|2025-04-14 18:25:30.0000000|Apr 16 2025 9:16AM|Liaison Comm - 2500138411 - 2215 POTOMAC DR|Liaison Comm|5 Working Days|Apr 22 2025 1:07PM|SW|G|491S|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 23:27:30.0000000|3082649.5000000000|13834960.0000000000|2207 POTOMAC DR|HOUSTON||77057|0761790020152|2025-04-14 23:25:30.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||+++ ADDRESS WARNING +++Entered Address: 2215 POTOMAC DRValidated Address: 2207 POTOMAC DR - Address Id: 1899793+++ ADDRESS WARNING +++has been waiting for recycling can since January Recycling Participation NEW - 2500024496 - 2215 POTOMAC DRunit A|Container department has been notified 2500138410|2500138410|312 TITE ST HOUSTON TX 77029|29.745|-95.2567|Routed|2025-04-14 18:21:32.0000000||Recycling Participation NEW - 2500138410 - 310 TITE ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 11:22PM|NE|I|495V|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 23:22:25.0000000|3156173.0000000000|13837388.0000000000|312 TITE ST|HOUSTON|TX|77029|0141180380021|2025-04-14 23:21:32.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Recycling Participation NEW 4/14/2025||+++ ADDRESS WARNING +++Entered Address: 310 TITE STValidated Address: 312 TITE ST - Address Id: 3131482+++ ADDRESS WARNING +++previous report is closed stating completed but container has not been delivered yet|Solid Waste Management 2500138409|2500138409|301 MAXEY RD HOUSTON TX 77013|29.7952|-95.2183|Routed|2025-04-14 18:20:52.0000000||Container Replacement - 2500138409 - 301 MAXEY RD|Container Replacement|10 Calendar Days|Apr 24 2025 11:22PM|NE|I|456Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 23:22:27.0000000|3167732.0000000000|13856054.0000000000|301 MAXEY RD|HOUSTON|TX|77013|0852050000003|2025-04-14 23:20:52.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Container Replacement 4/14/2025 6:22:2||4025-3024-1320301 maxey rd|Solid Waste Management 2500138408|307045-2500138408|6978 WINDWATER PKWY HOUSTON TX 77036|29.7132|-95.5063|Routed - Integrated|2025-04-14 18:20:38.0000000||Nuisance On Property - 307045-2500138408 - 6978 WINDWATER PKWY|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|SW|J|530D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 23:24:16.0000000|3077316.2500000000|13823434.0000000000|6978 WINDWATER PKWY|HOUSTON|TX|77036|1200430040002|2025-04-14 23:20:38.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Nuisance On Property 4/14/2025 6:24:16 P||Holiday Inn Express-high grass and weeds behind parking lot and side of property along the Winwater Pkwy N needs to be cut|Neighborhoods 2500138407|2500138407|312 TITE ST HOUSTON TX 77029|29.745|-95.2567|Routed|2025-04-14 18:19:57.0000000||New Resident Container - 2500138407 - 310 TITE ST|New Resident Container|12 Calendar Days|Apr 26 2025 11:21PM|NE|I|495V|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 23:21:20.0000000|3156173.0000000000|13837388.0000000000|312 TITE ST|HOUSTON|TX|77029|0141180380021|2025-04-14 23:19:57.0000000|CLINTON PARK TRI-COMMUNITY||NETH101|THURSDAY|NE|NETH-A-09|THURSDAY-A|NE|S|1st Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created New Resident Container 4/14/2025 6:21:||+++ ADDRESS WARNING +++Entered Address: 310 TITE STValidated Address: 312 TITE ST - Address Id: 3131482+++ ADDRESS WARNING +++previous request was closed out stating completed but container has not been delivered.|Solid Waste Management 2500138406|12696619-2500138406|2934 HALCYON TIME TRL HOUSTON TX 77045|29.6246|-95.4209|Service Completed|2025-04-14 18:19:32.0000000|Apr 16 2025 5:43AM|Street Hazard - 12696619-2500138406 - 2934 HALCYON TIME TRL|Street Hazard|10 Calendar Days|Apr 24 2025 11:21PM|SW|D|572P|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 23:21:26.0000000|3105417.2500000000|13792045.0000000000|2934 HALCYON TIME TRL|HOUSTON|TX|77045|1327940010016|2025-04-14 23:19:32.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||2934 Halcyon Time Trail Houston TX 77045: citizen is asking personnel to return and make contact regarding issue she would like to be present. citizen is wheelchair bound. Street Hazard - 12696349-2500136507 - 2934 HALCYON TIME TRL|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to sr12696349 2500138405|20521150-2500138405|408 GALVESTON RD SOUTH HOUSTON TX 77587|29.6699|-95.2425|Service Completed|2025-04-14 18:19:28.0000000|Apr 16 2025 9:44AM|Fire Hydrant - 20521150-2500138405 - Houston 77099|Fire Hydrant|12 Calendar Days|Apr 26 2025 11:19PM|SE||536W|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-14 23:19:28.0000000|3161515.2500000000|13810293.0000000000|408 GALVESTON RD|SOUTH HOUSTON|TX|77587|0340790560010|2025-04-14 23:19:28.0000000||||||||||||||12 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/16/2025 9:44:03 AM - Case # 20521150 -2500138405: An investiga||+++ ADDRESS Warning +++Entered Address: Houston 77099Validated Address: 408 GALVESTON RD - Address Id: 1070570+++ ADDRESS Warning +++Fire hydrant is open and gushing water.|4/16/2025 9:44:03 AM - Case # 20521150 -2500138405: An investigation has been completed and a leak was not found at this location. 2500138403|2500138403|6701 PARK LN HOUSTON TX 77023|29.7209|-95.3093|Service Completed|2025-04-14 18:17:32.0000000|Apr 15 2025 12:18PM|Missed Garbage Pickup - 2500138403 - 6701 PARK LN|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SE|I|534D|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 23:22:35.0000000|3139742.0300000000|13828154.8200000000|6701 PARK LN|HOUSTON|TX|77023|0622060080013|2025-04-14 23:17:32.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE||1st Tuesday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||Truck passed by and didn't get out trash cans|Completed by Quinton Kingsby. Notes: 2500138402|12696618-2500138402|2525 S LOOP FWY W HOUSTON TX 77054|29.6768|-95.4165|Service Completed|2025-04-14 18:16:14.0000000|Apr 14 2025 6:31PM|Pothole - 12696618-2500138402 - 2525 S LOOP FWY W|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|SW|K|532U|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 23:21:17.0000000|3106210.3800000000|13811047.7900000000|2525 S LOOP FWY W|HOUSTON|TX|77054|1152090000011|2025-04-14 23:16:14.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||On ramp to 610 east between Buffalo Speedway and Kirby. Pot hole in middle of on ramp.|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Referred to TXDOT for further investigation. 2500138401|12696617-2500138401|110 CANTON ST HOUSTON TX 77012|29.7296|-95.2908|Service Completed|2025-04-14 18:16:12.0000000|Apr 15 2025 8:27AM|Drainage - 12696617-2500138401 - 110 CANTON ST|Drainage|30 Calendar Days|May 14 2025 11:17PM|NE|I|495W|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-14 23:17:31.0000000|3145498.7500000000|13831502.0000000000|110 CANTON ST|HOUSTON|TX|77012|0530570000005|2025-04-14 23:16:12.0000000|MAGNOLIA PARK|East End MD|SEMO112|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||Poor drainage on street water pooling.|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Investigation completed 2500138399|2500138399|5835 DUMFRIES DR HOUSTON TX 77096|29.6708|-95.4917|Service Completed|2025-04-14 18:13:44.0000000|Apr 17 2025 12:20PM|Missed Recycling Pickup - 2500138399 - 5835 DUMFRIES DR|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|C|531S|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 23:14:23.0000000|3082406.7500000000|13808160.0000000000|5835 DUMFRIES DR|HOUSTON|TX|77096|0935970000009|2025-04-14 23:13:44.0000000|MEYERLAND AREA||SWTU102|TUESDAY|SW|SWTU-B-10|TUESDAY-B|SW|S|2nd Wednesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced on 4/16/25 per Driver Gaines||Cul-de-sac missed.|Serviced on 4/16/25 per Driver Gaines 2500138398|2500138398|11126 BAYOU PLACE DR HOUSTON 77099|29.6597|-95.5765|Routed|2025-04-14 18:13:15.0000000||SWM Escalation - 2500138398 - 11126 BAYOU PLACE DR|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|SW|F|529X|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 23:13:39.0000000|3055615.0000000000|13803316.0000000000|11126 BAYOU PLACE DR|HOUSTON||77099|1126760000026|2025-04-14 23:13:15.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/14/2025 6:13:39 PM||container missing for 2 weeksprevious case closed. no replacement container was receivedacct 430164601204|Solid Waste Management 2500138397|2500138397|8204 MELROSE ST HOUSTON 77022|29.8355|-95.3667|Routed|2025-04-14 18:12:42.0000000||SWM Escalation - 2500138397 - 8204 MELROSE ST|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|NE|H|453G|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 23:13:59.0000000|3120219.7500000000|13869240.0000000000|8204 MELROSE ST|HOUSTON||77022|0670530020035|2025-04-14 23:12:42.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/14/2025 6:13:59 PM||NULL|Solid Waste Management 2500138396|2500138396|8915 IRVINGTON BLVD HOUSTON TX 77022|29.8408|-95.3623|Routed|2025-04-14 18:12:19.0000000||New Resident Container - 2500138396 - 8915 IRVINGTON BLVD|New Resident Container|12 Calendar Days|Apr 26 2025 11:13PM|NE|H|453G|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 23:13:25.0000000|3121561.5000000000|13871202.0000000000|8915 IRVINGTON BLVD|HOUSTON|TX|77022|0701180100088|2025-04-14 23:12:19.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO109|MONDAY|NE|NWMO-B-02|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created New Resident Container 4/14/2025 6:13:25||#34189671144|Solid Waste Management 2500138395|20521149-2500138395|3338 ROSEDALE ST HOUSTON TX 77004|29.717|-95.3632|Service Completed|2025-04-14 18:09:46.0000000|Apr 16 2025 10:52AM|Water Service - 20521149-2500138395 - 3338 ROSEDALE ST|Water Service|2 Calendar Days|Apr 16 2025 11:12PM|SE|D|533C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 23:12:47.0000000|3122690.7500000000|13826189.0000000000|3338 ROSEDALE ST|HOUSTON|TX|77004|0620490010008|2025-04-14 23:09:46.0000000|MACGREGOR|Greater Southeast MD|SETU120|TUESDAY|SE|SWTU-A-05|TUESDAY-A|SW|S|3rd Friday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:51:25 AM - Case # 20521149 -2500138395: Investigati||low pressure due to water leak repair that was done previously.|4/16/2025 10:51:25 AM - Case # 20521149 -2500138395: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138394|20521146-2500138394|8318 GLENLOCH DR HOUSTON TX 77061|29.6712|-95.2818|Service Completed|2025-04-14 18:08:52.0000000|Apr 15 2025 3:20PM|Sewer Wastewater - 20521146-2500138394 - 8318 GLENLOCH DR|Sewer Wastewater|1 Calendar Day|Apr 15 2025 11:09PM|SE|I|535X|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 23:09:21.0000000|3149038.5000000000|13810366.0000000000|8318 GLENLOCH DR|HOUSTON|TX|77061|0851230000001|2025-04-14 23:08:52.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-02|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:19:27 PM - Case # 20521146 -2500138394: All investig||NULL|4/15/2025 3:19:27 PM - Case # 20521146 -2500138394: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138393|2500138393|5309 BRADY ST HOUSTON TX 77011|29.7452|-95.3207|Service Completed|2025-04-14 18:08:36.0000000|Apr 15 2025 1:05PM|Missed Garbage Pickup - 2500138393 - 5309 BRADY ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|H|494U|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 23:09:43.0000000|3135851.0000000000|13836864.0000000000|5309 BRADY ST|HOUSTON|TX|77011|0221940000012|2025-04-14 23:08:36.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||container was not serviced|Completed by Quinton Kingsby. Notes: 2500138392|2500138392|8703 AUTUMN LN HOUSTON TX 77016|29.8389|-95.323|Routed|2025-04-14 18:07:43.0000000||Recycling Participation NEW - 2500138392 - 8703 AUTUMN LN|Recycling Participation NEW|24 Calendar Days|May 8 2025 11:08PM|NE|B|454G|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 23:08:25.0000000|3134047.2500000000|13870894.0000000000|8703 AUTUMN LN|HOUSTON|TX|77016|0660340010009|2025-04-14 23:07:43.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Recycling Participation NEW 4/14/2025 6:08:||NULL|Solid Waste Management 2500138391|20521147-2500138391|8006 HALL VIEW DR HOUSTON TX 77075|29.6017|-95.2774|Service Completed|2025-04-14 18:06:57.0000000|Apr 15 2025 3:48PM|Water Leak - 20521147-2500138391 - 8006 HALL VIEW DR|Water Leak|10 Calendar Days|Apr 24 2025 11:07PM|SE|I|575X|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 23:07:01.0000000|3151232.2500000000|13785125.0000000000|8006 HALL VIEW DR|HOUSTON|TX|77075|1297870010013|2025-04-14 23:06:57.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:46:48 PM - Case # 20521147 -2500138391: Dear Custome||Refer to drinking water. There is a water leak on the left side of the driveway and sidewalk. There is blue flag in the area. No sewage issue found. Private cleanout/service line is clear/down is in the front on the right side of the house. Upstream mainli|4/15/2025 3:46:48 PM - Case # 20521147 -2500138391: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138390|20521148-2500138390|201 HOFFMAN ST HOUSTON TX 77020|29.7855|-95.3102|Routed - Integrated|2025-04-14 18:05:37.0000000||Water Leak - 20521148-2500138390 - 201 HOFFMAN ST|Water Leak|10 Calendar Days|Apr 24 2025 11:06PM|NE|H|494D|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 23:06:53.0000000|3138717.5000000000|13851592.0000000000|201 HOFFMAN ST|HOUSTON|TX|77020|0121040000001|2025-04-14 23:05:37.0000000|DENVER HARBOR / PORT HOUSTON||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 04:00:44||alley still showing sign of a water leak. more towards the street.|Public Works 2500138389|20521145-2500138389|2212 ROOZY LAKE LN HOUSTON TX 77055|29.814|-95.5003|Service Completed|2025-04-14 18:04:08.0000000|Apr 15 2025 4:10PM|Water Quality - 20521145-2500138389 - 2212 ROOZY LAKE LN|Water Quality|4 Calendar Days|Apr 18 2025 11:05PM|NW|A|450R|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-14 23:05:54.0000000|3078146.5000000000|13860117.0000000000|2212 ROOZY LAKE LN|HOUSTON|TX|77055|1445500010052|2025-04-14 23:04:08.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:10:16 PM - Case # 20521145 -2500138389: All investig||Water odor ongoing. Please refer to SR#2500126878 and make customer contact at xxx-xxx-xxxx.|4/15/2025 4:10:16 PM - Case # 20521145 -2500138389: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138388|12696616-2500138388|6929 JAY ST HOUSTON TX 77028|29.8207|-95.3072|Routed - Integrated|2025-04-14 18:03:31.0000000||Drainage - 12696616-2500138388 - 6929 JAY ST|Drainage|30 Calendar Days|May 14 2025 11:06PM|NE|B|454R|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 23:06:18.0000000|3139246.5000000000|13864444.0000000000|6929 JAY ST|HOUSTON|TX|77028|0771650040019|2025-04-14 23:03:31.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 04:29:40||6929 jay st|Public Works 2500138387|2500138387|107 PAUL REVERE DR HOUSTON TX 77024|29.7605|-95.5499|Service Completed|2025-04-14 18:03:22.0000000|Apr 16 2025 8:45AM|Missed Recycling Pickup - 2500138387 - 107 Paul Revere Dr|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|NW|G|489M|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 23:03:22.0000000|3062996.7500000000|13840215.0000000000|107 PAUL REVERE DR|HOUSTON|TX|77024|0850400000008|2025-04-14 23:03:22.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|serviced||Missed scheduled pickup today|serviced 2500138386|2500138386|3611 GRENNOCH LN HOUSTON TX 77025|29.6953|-95.4317|Routed|2025-04-14 18:03:22.0000000||Missed Yard Waste Pickup - 2500138386 - 3611 GRENNOCH LN|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 10:00PM|SW|C|532K|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-14 23:04:02.0000000|3101176.7500000000|13817622.0000000000|3611 GRENNOCH LN|HOUSTON|TX|77025|0720070420008|2025-04-14 23:03:22.0000000|BRAESWOOD||SWTU105|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Yard Waste Pickup 4/14/2025 6:||3rd request being placed in no service within a month|Solid Waste Management 2500138385|2500138385|6321 ELLA LEE LN HOUSTON TX 77057|29.7409|-95.4967|Routed|2025-04-14 18:02:23.0000000||Parking Violation - 2500138385 - 2500 WINROCK BLVD|Parking Violation|19 Calendar Days|May 3 2025 11:02PM|SW|G|491S|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 23:02:58.0000000|3080035.2500000000|13833533.0000000000|6321 ELLA LEE LN|HOUSTON|TX|77057|1010070000001|2025-04-14 23:02:23.0000000|GREATER UPTOWN||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Parking Violation 4/14/2025 6:02:58 PM||+++ ADDRESS WARNING +++Entered Address: 2500 WINROCK BLVDValidated Address: 6321 ELLA LEE LN - Address Id: 2029201+++ ADDRESS WARNING +++|Parking Management 2500138384|2500138384|1614 BASTROP ST HOUSTON TX 77003|29.7457|-95.3576|Service Completed|2025-04-14 18:01:11.0000000|Apr 15 2025 2:19PM|Missed Recycling Pickup - 2500138384 - 1614 Bastrop St|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|SE|I|493V|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 23:01:11.0000000|3124134.0000000000|13836684.0000000000|1614 BASTROP ST|HOUSTON|TX|77003|1291020010015|2025-04-14 23:01:11.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: No can out||Recycling not picked up|Completed by Shawn Fields. Notes: No can out 2500138383|2500138383|1251 WILCREST DR HOUSTON TX 77042|29.7517|-95.5712|Routed|2025-04-14 17:59:51.0000000||Health Code - 2500138383 - 1251 WILCREST DR|Health Code|55 Calendar Days|Jun 8 2025 11:02PM|NW|G|489Q|Health|Environmental Health|Health Code|0|Active|2025-04-14 23:02:29.0000000|3056308.7500000000|13836821.0000000000|1251 WILCREST DR|HOUSTON|TX|77042|0451380010063|2025-04-14 22:59:51.0000000|BRIAR FOREST||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Health Code 4/14/2025 6:02:29 PM||no a/c in 8 days|Health 2500138382|2500138382|691 TRAVIS ST HOUSTON TX 77002|29.7597|-95.364|Routed|2025-04-14 17:59:13.0000000||Parking Meter - 2500138382 - CAPITOL ST TRAVIS ST|Parking Meter|18 Calendar Days|May 2 2025 11:02PM|NW|I|493L|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-14 23:02:39.0000000|3122008.2500000000|13841778.0000000000|691 TRAVIS ST|HOUSTON|TX|77002|none|2025-04-14 22:59:13.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM Parking Meter|FULL|18 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created Parking Meter 4/14/2025 6:02:39 PM||+++ ADDRESS WARNING +++Entered Address: CAPITOL ST TRAVIS STValidated Address: 691 TRAVIS ST - Address Id: 2021161+++ ADDRESS WARNING +++CAP903P|Parking Management 2500138378|2500138378|3315 PECAN ST HOUSTON TX 77087|29.6973|-95.3074|Service Completed|2025-04-14 17:54:39.0000000|Apr 15 2025 8:36AM|Nuisance on Commercial Property - 2500138378 - 3315 PECAN ST|Nuisance on Commercial Property|7 Calendar Days|Apr 21 2025 10:57PM|SE|I|534M|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-14 22:57:35.0000000|3140611.7500000000|13819566.0000000000|3315 PECAN ST|HOUSTON|TX|77087|0760620220016|2025-04-14 22:54:39.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|HPC DangerousComBldg|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|case ref to city engineer ref 25001/38755||AT THE CORNER OF PECAN AND S LOOP E|case ref to city engineer ref 25001/38755 2500138377|20521143-2500138377|6518 TELUCO ST HOUSTON TX 77055|29.8006|-95.4655|Service Completed|2025-04-14 17:54:38.0000000|Apr 15 2025 8:14AM|Sewer Wastewater - 20521143-2500138377 - 6518 TELUCO ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 10:54PM|NW|A|451U|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 22:54:54.0000000|3089312.5000000000|13855595.0000000000|6518 TELUCO ST|HOUSTON|TX|77055|0752200240001|2025-04-14 22:54:38.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR110|FRIDAY|NW|NEFR-A-09|FRIDAY-A|NE|S|4th Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 8:12:57 AM - Case # 20521143 -2500138377: All investig||Per DWO inspector - There is a wastewater leak on the side/rear of the property no one to contact. Resolution Code: REFWWO|4/15/2025 8:12:57 AM - Case # 20521143 -2500138377: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138376|2500138376|225 N EVERTON ST HOUSTON TX 77003|29.7528|-95.3347|Service Completed|2025-04-14 17:53:38.0000000|Apr 15 2025 1:06PM|Missed Garbage Pickup - 2500138376 - 225 N EVERTON ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|H|494P|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 22:54:30.0000000|3131318.7500000000|13839475.0000000000|225 N EVERTON ST|HOUSTON|TX|77003|0260600000001|2025-04-14 22:53:38.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||states this is the second week in a row that the driver knocked over containers into the ditch and left them there without emptying them|Completed by Quinton Kingsby. Notes: 2500138375|2500138375|3315 PECAN ST HOUSTON TX 77087|29.6973|-95.3074|Routed|2025-04-14 17:53:16.0000000||Trash Dumping or Illegal Dumpsite - 2500138375 - 3315 PECAN ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 10:54PM|SE|I|534M|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 22:54:33.0000000|3140611.7500000000|13819566.0000000000|3315 PECAN ST|HOUSTON|TX|77087|0760620220016|2025-04-14 22:53:16.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU112|TUESDAY|SE|SETU-A-08|TUESDAY-A|SE|S|3rd Thursday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Trash Dumping or Illegal Dumpsite 4/14/20||OFF THE FEEDER AT PECAN AND LOOP|Solid Waste Management 2500138370|2500138370|1592 LOMBARDY ST HOUSTON TX 77023|29.7239|-95.3289|Routed|2025-04-14 17:52:57.0000000||Container Placement - 2500138370 - 1592 LOMBARDY ST|Container Placement|12 Calendar Days|Apr 26 2025 10:58PM|SE|I|534B|Solid Waste Management|Public Information Office|Container Placement|0|Active|2025-04-14 22:58:00.0000000|3133477.0000000000|13828977.5300000000|1592 LOMBARDY ST|HOUSTON|TX|77023|0542530000015|2025-04-14 22:52:57.0000000|GREATER EASTWOOD|East End MD|SEMO105|MONDAY|SE|SEMO-A-06|MONDAY-A|SE||1st Wednesday|SE|SWM PublicInfoOffice|FULL|12 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Container Placement 4/14/2025 5:58:00 PM||1592 Lombardy is a University of Houston fraternity house. Their disgusting stinky garbage is always on the street. Today is trash day and their trash was not picked up. It's probably because the housemates put garbage in green bins and no bins have lids|Solid Waste Management 2500138369|2500138369|4612 KERMIT ST HOUSTON TX 77009|29.7974|-95.3838|Service Completed|2025-04-14 17:52:39.0000000|Apr 16 2025 10:10AM|Dead Animal Collection - 2500138369 - 4612 Kermit St|Dead Animal Collection|4 Calendar Days|Apr 18 2025 10:52PM|NW|H|453X|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 22:52:39.0000000|3115245.2500000000|13855222.0000000000|4612 KERMIT ST|HOUSTON|TX|77009|0331890020013|2025-04-14 22:52:39.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH122|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND||squirrel|Completed by Samuel Gallegos. Notes: NO ANIMAL FOUND 2500138368|2500138368|16506 LAZY RIDGE RD HOUSTON 77053|29.5833|-95.459|Routed|2025-04-14 17:50:54.0000000||SWM Escalation - 2500138368 - 16506 LAZY RIDGE RD|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|SW|K|611C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 22:51:51.0000000|3093763.5000000000|13776664.0000000000|16506 LAZY RIDGE RD|HOUSTON||77053|3540020060320907|2025-04-14 22:50:54.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/14/2025 5:51:51 PM||corner house tree was never pickup|Solid Waste Management 2500138367|2500138367|6917 MYRTLE ST HOUSTON TX 77087|29.7134|-95.296|Service Completed|2025-04-14 17:47:54.0000000|Apr 15 2025 11:02AM|Missed Garbage Pickup - 2500138367 - 6917 MYRTLE ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SE|I|535E|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 22:48:57.0000000|3144059.2500000000|13825534.0000000000|6917 MYRTLE ST|HOUSTON|TX|77087|0601260140024|2025-04-14 22:47:54.0000000|PECAN PARK|East End MD|SEMO117|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500138366|2500138366|308 CRESLINE ST HOUSTON TX 77076|29.8605|-95.3717|Routed|2025-04-14 17:47:41.0000000||Container Repair - 2500138366 - 308 CRESLINE ST|Container Repair|10 Calendar Days|Apr 24 2025 10:48PM|NE|H|413Y|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 22:48:38.0000000|3118371.5000000000|13878254.0000000000|308 CRESLINE ST|HOUSTON|TX|77076|0750700510880|2025-04-14 22:47:41.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Repair 4/14/2025 5:48:38 PM||308 cresline|Solid Waste Management 2500138365|12696615-2500138365|11701 WALLISVILLE RD HOUSTON TX 77013|29.7992|-95.2288|Routed - Integrated|2025-04-14 17:47:39.0000000||Street Condition - 12696615-2500138365 - 3700 COLVIN ST|Street Condition|30 Calendar Days|May 14 2025 10:50PM|NE|I|456X|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 22:50:19.0000000|3164398.7500000000|13857502.0000000000|11701 WALLISVILLE RD|HOUSTON|TX|77013|0781230010001|2025-04-14 22:47:39.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 13:01:40||+++ ADDRESS WARNING +++Entered Address: 3700 COLVIN STValidated Address: 11701 WALLISVILLE RD - Address Id: 1140944+++ ADDRESS WARNING +++3700 Colvin St/ 18 wheelers are ruining the whole. potholes and cracks. whole street needs to be repair|Public Works 2500138362|12696614-2500138362|2297 SPRING ST HOUSTON TX 77007|29.7751|-95.3815|Service Completed|2025-04-14 17:44:25.0000000|Apr 15 2025 10:51AM|Street Hazard - 12696614-2500138362 - TAYLOR ST SPRING ST|Street Hazard|10 Calendar Days|Apr 24 2025 10:46PM|NW|H|493F|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 22:46:14.0000000|3116332.2500000000|13847204.0000000000|2297 SPRING ST|HOUSTON|TX|77007|1365270010001|2025-04-14 22:44:25.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 04. Debris has been removed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: TAYLOR ST SPRING STValidated Address: 2297 SPRING ST - Address Id: 38128+++ ADDRESS WARNING +++A toolbox fell off of a truck and nails are scattered in the street|Resolution :04. Debris has been removedClose Comments :Debris has been removed. 2500138361|12696612-2500138361|8505 SANDS POINT DR HOUSTON TX 77036|29.7143|-95.5325|Service Completed|2025-04-14 17:42:40.0000000|Apr 14 2025 5:59PM|Street Hazard - 12696612-2500138361 - 8505 SANDS POINT DR|Street Hazard|10 Calendar Days|Apr 24 2025 10:43PM|SW|J|530B|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 22:43:27.0000000|3068991.2500000000|13823588.0000000000|8505 SANDS POINT DR|HOUSTON|TX|77036|1150320080001|2025-04-14 22:42:40.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||Urgent: Temporary barricade requested for missing manhole cover in street. Possible safety hazard.|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :DUPLICATE TO SR#12696611 2500138360|2500138360|5125 STONEWALL DR HOUSTON TX 77023|29.7373|-95.3226|Routed|2025-04-14 17:42:17.0000000||Missed Heavy Trash Pickup - 2500138360 - 5125 STONEWALL DR|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|NE|I|494T|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 22:43:34.0000000|3135320.0000000000|13833977.0000000000|5125 STONEWALL DR|HOUSTON|TX|77023|0591690030007|2025-04-14 22:42:17.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Missed Heavy Trash Pickup 4/14/2025 5:43:||still waiting for tire to be serviced. ..|Solid Waste Management 2500138359|12696611-2500138359|8505 SANDS POINT DR HOUSTON TX 77036|29.7143|-95.5325|Service Completed|2025-04-14 17:41:35.0000000|Apr 15 2025 5:33AM|Street Hazard - 12696611-2500138359 - 8505 SANDS POINT DR|Street Hazard|10 Calendar Days|Apr 24 2025 10:42PM|SW|J|530B|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 22:42:15.0000000|3068991.2500000000|13823588.0000000000|8505 SANDS POINT DR|HOUSTON|TX|77036|1150320080001|2025-04-14 22:41:35.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||Urgent: Manhole cover missing in middle of street.|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :Case 2500138502 has been referred to Houston Water for further investigation. 2500138358|12696613-2500138358|2175 S BRAESWOOD BLVD HOUSTON TX 77030|29.6971|-95.4089|Service Completed|2025-04-14 17:41:24.0000000|Apr 15 2025 6:59AM|Traffic Signal Maintenance - 12696613-2500138358 - 2133 S BRAESWOOD BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 15 2025 10:42PM|SW|K|532M|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-14 22:42:41.0000000|3108427.2500000000|13818490.0000000000|2175 S BRAESWOOD BLVD|HOUSTON|TX|77030|none|2025-04-14 22:41:24.0000000|ASTRODOME AREA||||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||+++ ADDRESS WARNING +++Entered Address: 2133 S BRAESWOOD BLVDValidated Address: 2175 S BRAESWOOD BLVD - Address Id: 2092141+++ ADDRESS WARNING +++S Braeswood Blvd David M Underwood Blvd|Resolution :38. Task CompletedClose Comments :Intersection is cycling 2500138356|2500138356|5125 STONEWALL DR HOUSTON TX 77023|29.7373|-95.3226|Service Completed|2025-04-14 17:40:58.0000000|Apr 15 2025 2:03PM|Missed Garbage Pickup - 2500138356 - 5125 STONEWALL DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|I|494T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 22:41:51.0000000|3135320.0000000000|13833977.0000000000|5125 STONEWALL DR|HOUSTON|TX|77023|0591690030007|2025-04-14 22:40:58.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||1 of 2 container was serviced.|Completed by Quinton Kingsby. Notes: 2500138355|2500138355|911 E 37TH ST HOUSTON 77022|29.8204|-95.3864|Routed|2025-04-14 17:37:33.0000000||SWM Escalation - 2500138355 - 911 E 37TH ST|SWM Escalation|3 Working Days|Apr 23 2025 2:44PM|NW|H|453N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-18 14:37:52.0000000|3114171.2500000000|13863546.0000000000|911 E 37TH ST|HOUSTON||77022|0211370740026|2025-04-14 22:37:33.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU101|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Paula Walker created SWM Escalation 4/18/2025 9:37:52 AM||2nd report please bring can asap|Solid Waste Management 2500138354|2500138354|4035 BROWNSTONE LN HOUSTON TX 77053|29.609|-95.4385|Routed|2025-04-14 17:36:44.0000000||Container Repair - 2500138354 - 4035 BROWNSTONE LN|Container Repair|10 Calendar Days|Apr 24 2025 10:38PM|SW|K|572S|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 22:38:01.0000000|3099980.7500000000|13786210.0000000000|4035 BROWNSTONE LN|HOUSTON|TX|77053|0960390000001|2025-04-14 22:36:44.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Container Repair 4/14/2025 5:38:01 PM||1522070013214035 brownstone|Solid Waste Management 2500138353|2500138353|3910 S BEECHWOOD CT HOUSTON 77059|29.6036|-95.1215|Routed|2025-04-14 17:36:13.0000000||SWM Escalation - 2500138353 - 3910 S BEECHWOOD CT|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|SE|E|578X|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 22:36:43.0000000|3200741.0000000000|13787450.0000000000|3910 S BEECHWOOD CT|HOUSTON||77059|1177410010016|2025-04-14 22:36:13.0000000|CLEAR LAKE||SETH105|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/14/2025 5:36:43 PM||Caller states wheel is missing lid is broken and a whole at the bottom. water # 8530128480263910 S BEECHWOOD CT|Solid Waste Management 2500138352|2500138352|12722 BLUE CROMIS LN HOUSTON TX 77045|29.6438|-95.4419|No Violation Found|2025-04-14 17:35:14.0000000|Apr 16 2025 10:51AM|Heavy Trash Code Violation - 2500138352 - 12722 BLUE CROMIS LN|Heavy Trash Code Violation|25 Working Days|May 20 2025 1:07PM|SW|K|572E|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 22:36:26.0000000|3098523.7500000000|13798828.0000000000|12722 BLUE CROMIS LN|HOUSTON|TX|77045|1257050010012|2025-04-14 22:35:14.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Yard waste placed on schedule||tree waste out too soon|Yard waste placed on schedule 2500138350|2500138350|4701 POLK ST HOUSTON TX 77023|29.7375|-95.3298|Service Completed|2025-04-14 17:33:45.0000000|Apr 15 2025 2:51PM|Missed Recycling Pickup - 2500138350 - 4701 POLK ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|I|494T|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 22:34:45.0000000|3133047.5000000000|13833960.0000000000|4701 POLK ST|HOUSTON|TX|77023|0130400000016|2025-04-14 22:33:45.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: can not||NULL|Completed by Shawn Fields. Notes: can not 2500138349|2500138349|3147 KELLING ST HOUSTON TX 77045|29.6294|-95.424|Service Completed|2025-04-14 17:33:41.0000000|Apr 15 2025 12:51PM|Add a Can - 2500138349 - 3147 KELLING ST|Add a Can|14 Calendar Days|Apr 28 2025 10:39PM|SW|K|572K|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 22:39:14.0000000|3104377.2500000000|13793748.0000000000|3147 KELLING ST|HOUSTON|TX|77045|1157780020034|2025-04-14 22:33:41.0000000|CENTRAL SOUTHWEST||SWFR119|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Cust request ECC Service - one ((zzz) extra can. // Mailed out stic||paying for containers: has one additional garbage can and recycling. coh: 3147 Kelling St// citizen is unable to access mailbox 43273137139|Cust request ECC Service - one ((zzz) extra can. // Mailed out sticker - #28748 (April'202(zzz) 2500138348|2500138348|12726 BLUE CROMIS LN HOUSTON TX 77045|29.6437|-95.4419|No Violation Found|2025-04-14 17:32:15.0000000|Apr 16 2025 10:49AM|Heavy Trash Code Violation - 2500138348 - 12726 BLUE CROMIS LN|Heavy Trash Code Violation|25 Working Days|May 20 2025 1:07PM|SW|K|572E|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 22:34:00.0000000|3098525.7500000000|13798783.0000000000|12726 BLUE CROMIS LN|HOUSTON|TX|77045|1257050010011|2025-04-14 22:32:15.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR120|FRIDAY|SW|SWFR-B-02|FRIDAY-B|SW|S|4th Monday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Yard waste placed on schedule||tree waste out too soon|Yard waste placed on schedule 2500138347|20521139-2500138347|1233 TULANE ST HOUSTON TX 77008|29.7937|-95.4027|Service Completed|2025-04-14 17:31:57.0000000|Apr 14 2025 7:12PM|Water Service - 20521139-2500138347 - 1233 TULANE ST|Water Service|2 Calendar Days|Apr 16 2025 10:32PM|NW|C|452Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 22:32:47.0000000|3109307.7500000000|13853686.0000000000|1233 TULANE ST|HOUSTON|TX|77008|0201780000005|2025-04-14 22:31:57.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 7:11:05 PM - Case # 20521139 -2500138347: Dear Custome||1233 TULANE ST|4/14/2025 7:11:05 PM - Case # 20521139 -2500138347: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138346|2500138346|725 DUNHAM DR HOUSTON TX 77076|29.854|-95.3883|Routed|2025-04-14 17:31:31.0000000||Container Replacement - 2500138346 - 725 DUNHAM DR|Container Replacement|10 Calendar Days|Apr 24 2025 10:32PM|NE|H|453A|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 22:32:14.0000000|3113192.5000000000|13875746.0000000000|725 DUNHAM DR|HOUSTON|TX|77076|0801950000122|2025-04-14 22:31:31.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Container Replacement 4/14/2025 5:32:1||container has a large crack down the side|Solid Waste Management 2500138345|2500138345|11735 BEXLEY DR HOUSTON TX 77099|29.682|-95.5856|Routed|2025-04-14 17:31:25.0000000||Missed Garbage Pickup - 2500138345 - 11735 BEXLEY DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|F|529N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 22:32:30.0000000|3052498.5000000000|13811352.0000000000|11735 BEXLEY DR|HOUSTON|TX|77099|1129410000023|2025-04-14 22:31:25.0000000|ALIEF|International MD|SWMO119|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500138344|2500138344|6918 BONHAM ST HOUSTON TX 77020|29.7757|-95.3004|Service Completed|2025-04-14 17:30:43.0000000|Apr 16 2025 12:22PM|Missed Garbage Pickup - 2500138344 - 6918 BONHAM ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|NE|H|494H|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 22:31:23.0000000|3141934.0000000000|13848144.0000000000|6918 BONHAM ST|HOUSTON|TX|77020|0533190000005|2025-04-14 22:30:43.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-03|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced 1 side of the street per 50771 4/16/25||NULL|Serviced 1 side of the street per 50771 4/16/25 2500138342|2500138342|14147 BUFFALO SPWY HOUSTON TX 77045|29.6212|-95.4304|Routed|2025-04-14 17:26:42.0000000||Parking Violation - 2500138342 - 14147 Buffalo Spwy|Parking Violation|19 Calendar Days|May 3 2025 10:26PM|SW|K|572P|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 22:26:42.0000000|3102417.0000000000|13790713.0000000000|14147 BUFFALO SPWY|HOUSTON|TX|77045|0845830000001|2025-04-14 22:26:42.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR119|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Abandoned/ Suspicious Vehicle The vehicle has been parked since 04/07/25. Police have been dispatched every day 24 hours since Friday 04/11/25|Parking Management 2500138341|307044-2500138341|9733 LONG BRANCH LN HOUSTON TX 77055|29.789|-95.5305|Routed - Integrated|2025-04-14 17:26:10.0000000||Nuisance On Property - 307044-2500138341 - 9733 LONG BRANCH LN|Nuisance On Property|180 Working Days|Jan 2 2026 11:00PM|NW|A|450X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 22:27:51.0000000|3068841.5000000000|13850738.0000000000|9733 LONG BRANCH LN|HOUSTON|TX|77055|0804050000004|2025-04-14 22:26:10.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE|S|4th Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Nuisance On Property 4/14/2025 5:27:51 PM||high weeds especially in backyardabandoned home|Neighborhoods 2500138340|20521138-2500138340|15010 TIMBERLEA DR HOUSTON TX 77489|29.6095|-95.4942|Service Completed|2025-04-14 17:25:31.0000000|Apr 16 2025 4:52PM|Water Leak - 20521138-2500138340 - 15010 TIMBERLEA DR|Water Leak|10 Calendar Days|Apr 24 2025 10:26PM|SW|K|571S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 22:26:18.0000000|3082306.5000000000|13785844.0000000000|15010 TIMBERLEA DR|HOUSTON|TX|77489|9550020010080907|2025-04-14 22:25:31.0000000|FORT BEND HOUSTON||SWFR105|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 4:50:50 PM - Case # 20521138 -2500138340: All investig||NULL|4/16/2025 4:50:50 PM - Case # 20521138 -2500138340: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138339|2500138339|1232 MCNEIL ST HOUSTON TX 77009|29.7871|-95.3555|Routed|2025-04-14 17:25:18.0000000||Recycling Cart Replace - 2500138339 - 1232 MCNEIL ST|Recycling Cart Replace|14 Calendar Days|Apr 28 2025 10:26PM|NE|H|493D|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-14 22:26:48.0000000|3124345.0000000000|13851731.0000000000|1232 MCNEIL ST|HOUSTON|TX|77009|1444740010010|2025-04-14 22:25:18.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Recycling Cart Replace 4/14/2025 5:26:48||One meter 10 builds in area. citizens container was stolen. needs new container no water # please make cc thank you|Solid Waste Management 2500138338|2500138338|1232 MCNEIL ST HOUSTON TX 77009|29.7871|-95.3555|Service Completed|2025-04-14 17:24:42.0000000|Apr 17 2025 4:17PM|Container Replacement - 2500138338 - 1232 MCNEIL ST|Container Replacement|10 Calendar Days|Apr 24 2025 10:26PM|NE|H|493D|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 22:26:37.0000000|3124345.0000000000|13851731.0000000000|1232 MCNEIL ST|HOUSTON|TX|77009|1444740010010|2025-04-14 22:24:42.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by C'ne Stansberry. Notes:||One meter 10 builds in area. citizens container was stolen. needs new container no water # please make cc thank you|Completed by C'ne Stansberry. Notes: 2500138336|2500138336|12814 ROCKFORD DR HOUSTON 77048|29.6236|-95.3427|Routed|2025-04-14 17:23:15.0000000||SWM Escalation - 2500138336 - 12814 ROCKFORD DR|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|SE|D|574N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 22:23:36.0000000|3130257.2500000000|13792446.0000000000|12814 ROCKFORD DR|HOUSTON||77048|1161740050094|2025-04-14 22:23:15.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR117|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/14/2025 5:23:36 PM||water 435276101009412814 ROCKFORD DR|Solid Waste Management 2500138335|20521136-2500138335|3104 FOUNDERS ROCK DR HOUSTON TX 77063|29.7317|-95.517|Service Completed|2025-04-14 17:23:04.0000000|Apr 14 2025 5:40PM|Water Service - 20521136-2500138335 - 8715 MEADOWCROFT DR|Water Service|2 Calendar Days|Apr 16 2025 10:23PM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 22:23:54.0000000|3073744.7500000000|13830014.0000000000|3104 FOUNDERS ROCK DR|HOUSTON|TX|77063|1409470020011|2025-04-14 22:23:04.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 5:39:23 PM - Case # 20521136 -2500138335: Investigatio||+++ ADDRESS WARNING +++Entered Address: 8715 MEADOWCROFT DRValidated Address: 3104 FOUNDERS ROCK DR - Address Id: 2034266+++ ADDRESS WARNING +++low pressure for three days|4/14/2025 5:39:23 PM - Case # 20521136 -2500138335: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138334|2500138334|11110 CAYMAN MIST DR HOUSTON TX 77075|29.6041|-95.2528|Routed|2025-04-14 17:21:26.0000000||Container Replacement - 2500138334 - 11110 CAYMAN MIST DR|Container Replacement|10 Calendar Days|Apr 24 2025 10:22PM|SE|I|575Z|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 22:22:46.0000000|3159019.2500000000|13786269.0000000000|11110 CAYMAN MIST DR|HOUSTON|TX|77075|1195700100047|2025-04-14 22:21:26.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created Container Replacement 4/14/2025 5:22:46||NULL|Solid Waste Management 2500138333|20521137-2500138333|1802 SOUTH BLVD HOUSTON TX 77098|29.727|-95.4047|Routed - Integrated|2025-04-14 17:21:24.0000000||Fire Hydrant - 20521137-2500138333 - 1802 SOUTH BLVD|Fire Hydrant|12 Calendar Days|Apr 26 2025 10:22PM|SW|C|492Z|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-14 22:22:12.0000000|3109419.7500000000|13829406.0000000000|1802 SOUTH BLVD|HOUSTON|TX|77098|0530430000005|2025-04-14 22:21:24.0000000|UNIVERSITY PLACE||SWTU116|TUESDAY|SW|SETU-B-02|TUESDAY-B|SE|S|1st Friday|SW||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 10:53:08||NULL|Public Works 2500138332|2500138332|3624 GOODHOPE ST HOUSTON TX 77021|29.683|-95.3712|Routed|2025-04-14 17:19:47.0000000||Recycling Participation NEW - 2500138332 - 3624 GOODHOPE ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 10:20PM|SE|D|533Q|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 22:20:43.0000000|3120532.2500000000|13813759.0000000000|3624 GOODHOPE ST|HOUSTON|TX|77021|1467290010001|2025-04-14 22:19:47.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Recycling Participation NEW 4/14/2025||900033790033624 good hulk st 77021|Solid Waste Management 2500138331|12696610-2500138331|5303 BRINKMAN ST HOUSTON TX 77091|29.8442|-95.4173|Routed - Integrated|2025-04-14 17:19:12.0000000||Street Condition - 12696610-2500138331 - 912 west donovan street|Street Condition|30 Calendar Days|May 14 2025 10:20PM|NW|B|452G|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 22:20:11.0000000|3104107.0000000000|13871930.0000000000|5303 BRINKMAN ST|HOUSTON|TX|77091|0975370000194|2025-04-14 22:19:12.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 12:25:37||+++ ADDRESS WARNING +++Entered Address: 912 west donovan streetValidated Address: 5303 BRINKMAN ST - Address Id: 545295+++ ADDRESS WARNING +++Multiple potholes on W Donnovan st between Yale and Shepherd.|Public Works 2500138330|2500138330|4018 WOODMONT DR HOUSTON TX 77045|29.6363|-95.4378|Routed|2025-04-14 17:18:32.0000000||Missed Yard Waste Pickup - 2500138330 - 4018 WOODMONT DR|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 10:00PM|SW|K|572J|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-14 22:20:57.0000000|3099924.5000000000|13796146.0000000000|4018 WOODMONT DR|HOUSTON|TX|77045|0960530000006|2025-04-14 22:18:32.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Missed Yard Waste Pickup 4/14/2025 5:20||states bags have been out for 4 weeks without being serviced6 bags at curb|Solid Waste Management 2500138329|2500138329|3624 GOODHOPE ST HOUSTON TX 77021|29.683|-95.3712|Service Completed|2025-04-14 17:18:23.0000000|Apr 15 2025 10:08AM|New Resident Container - 2500138329 - 3624 GOODHOPE ST|New Resident Container|12 Calendar Days|Apr 26 2025 10:19PM|SE|D|533Q|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-14 22:19:41.0000000|3120532.2500000000|13813759.0000000000|3624 GOODHOPE ST|HOUSTON|TX|77021|1467290010001|2025-04-14 22:18:23.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: Serviced||900033790033624 good hulk st 77021|Completed by Shawn Fields. Notes: Serviced 2500138328|2500138328|100 DYNA DR HOUSTON TX 77060|29.9213|-95.4063|Compliance Achieved|2025-04-14 17:17:45.0000000|Apr 17 2025 7:46AM|Health Code - 2500138328 - 100 DYNA DR|Health Code|55 Calendar Days|Jun 8 2025 10:19PM|NE|H|372Z|Health|Environmental Health|Health Code|1|Resolved|2025-04-14 22:19:35.0000000|3106716.5000000000|13900039.0000000000|100 DYNA DR|HOUSTON|TX|77060|0420740000082|2025-04-14 22:17:45.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Health||rat and roach infestation planning to move out soon|Health 2500138326|2500138326|6719 W MONTGOMERY RD HOUSTON TX 77091|29.8575|-95.4221|Routed|2025-04-14 17:16:46.0000000||MAO General - 2500138326 - 6719 W MONTGOMERY RD|MAO General|14 Working Days|May 2 2025 10:00PM|NW|B|412Y|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-14 22:16:46.0000000|3102427.5000000000|13876674.0000000000|6719 W MONTGOMERY RD|HOUSTON|TX|77091|0162780030002|2025-04-14 22:16:46.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Anita Ivery created MAO General 4/14/2025 5:16:50 PM||Stated she is with Land and Title Justice and wanted to speak with some of the civic leaders in Acres Homes regarding heirs losing their land.|Neighborhoods 2500138325|2500138325|1411 LOPER AVE HOUSTON 77017|29.6925|-95.2497|Service Completed|2025-04-14 17:15:58.0000000|Apr 15 2025 3:03PM|SWM Escalation - 2500138325 - 1411 LOPER AVE|SWM Escalation|3 Working Days|Apr 18 2025 1:07PM|SE|E|535R|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-14 22:17:15.0000000|3158970.2500000000|13818437.0000000000|1411 LOPER AVE|HOUSTON||77017|0771770200010|2025-04-14 22:15:58.0000000|MEADOWBROOK / ALLENDALE||SEMO120|MONDAY|SE|SEMO-B-06|MONDAY-B|SE|S|1st Monday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes: Replaced Container||06071540113|Completed by Tommie Bell. Notes: Replaced Container 2500138324|2500138324|9603 VERMONT GREEN TRL HOUSTON TX 77075|29.6326|-95.2457|Service Completed|2025-04-14 17:15:13.0000000|Apr 17 2025 12:20PM|Missed Recycling Pickup - 2500138324 - 9603 VERMONT GREEN TRL|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|SE|I|576J|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 22:15:58.0000000|3160936.5000000000|13796706.0000000000|9603 VERMONT GREEN TRL|HOUSTON|TX|77075|1259610010004|2025-04-14 22:15:13.0000000|GREATER HOBBY AREA|HCID #9|SETH121|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced on 4/16/25 per Driver Gaines||area has yet to be serviced|Serviced on 4/16/25 per Driver Gaines 2500138323|12696608-2500138323|3450 HIGHWAY 6 HOUSTON TX 77082|29.72|-95.6442|Service Completed|2025-04-14 17:12:34.0000000|Apr 15 2025 7:13AM|Street Hazard - 12696608-2500138323 - WESTPARK DR S SH 6|Street Hazard|10 Calendar Days|Apr 24 2025 10:14PM|SW|F|528A|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 22:14:19.0000000|3033509.0000000000|13824670.0000000000|3450 HIGHWAY 6|HOUSTON|TX|77082|none|2025-04-14 22:12:34.0000000|||||||||||||LIMITED|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: WESTPARK DR S SH 6Validated Address: 3450 HIGHWAY 6 - Address Id: 484692+++ ADDRESS WARNING +++manhole|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate to case #Id 2500136144-12696278. 2500138322|12696609-2500138322|7800 BELLFORT ST HOUSTON TX 77061|29.6724|-95.2771|Service Completed|2025-04-14 17:11:30.0000000|Apr 17 2025 1:37PM|Traffic Markings - 12696609-2500138322 - BELLFORT ST BROADWAY ST|Traffic Markings|28 Calendar Days|May 12 2025 10:12PM|SE|I|535T|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-14 22:12:22.0000000|3150537.0000000000|13810807.0000000000|7800 BELLFORT ST|HOUSTON|TX|77061|none|2025-04-14 22:11:30.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: BELLFORT ST BROADWAY STValidated Address: 7800 BELLFORT ST - Address Id: 3119286+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Concern has previously been investigated and will be worked in FIFO order. Refer to Service Request 12674534 2500138321|20521135-2500138321|2802 TRUXILLO ST HOUSTON TX 77004|29.7278|-95.3651|Routed - Integrated|2025-04-14 17:11:21.0000000||Water Leak - 20521135-2500138321 - 2802 TRUXILLO ST|Water Leak|10 Calendar Days|Apr 24 2025 10:13PM|SE|D|493Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 22:13:00.0000000|3121969.5000000000|13830084.0000000000|2802 TRUXILLO ST|HOUSTON|TX|77004|0611620260001|2025-04-14 22:11:21.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 04:10:52||NULL|Public Works 2500138320|2500138320|302 S GATE STONE HOUSTON TX 77007|29.7636|-95.3929|Service Completed|2025-04-14 17:11:04.0000000|Apr 15 2025 3:58PM|HPW Escalation - 2500138320 - 302 S GATE STONE|HPW Escalation|3 Working Days|Apr 18 2025 1:07PM|NW|H|493J|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-14 22:12:18.0000000|3112751.0000000000|13842838.0000000000|302 S GATE STONE|HOUSTON|TX|77007|1200370020010|2025-04-14 22:11:04.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE|HPW CustomerEscalation|FULL|3 Working Days|Email|2025-04-20 11:15:04.1430000|04.15.2025 Storm Section Update: PUBLIC WORKS MAINTENANCE SECTIO||Cement of street around storm drain has been fixed multiple times by neighborhood but it keeps sinking and cracking The area around and to south is also shifting causing long cracks in brick wall City needs to check storm drainage pipe for leaks or sink|04.15.2025 Storm Section Update: PUBLIC WORKS MAINTENANCE SECTION CHIEF - Tech Support contacted the citizen and explained that the cosmetically damaged inlet apron is private. COH doesn't maintain storm sewer lines in gated communities. 2500138319|12696607-2500138319|820 PAUL QUINN ST HOUSTON TX 77091|29.8501|-95.4188|Service Completed|2025-04-14 17:09:49.0000000|Apr 17 2025 5:35AM|Street Hazard - 12696607-2500138319 - PAUL QUINN ST|Street Hazard|10 Calendar Days|Apr 24 2025 10:11PM|NW|B|452C|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 22:11:05.0000000|3103513.0000000000|13874088.0000000000|820 PAUL QUINN ST|HOUSTON|TX|77091|0610040360043|2025-04-14 22:09:49.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: PAUL QUINN STValidated Address: 820 PAUL QUINN ST - Address Id: 596467+++ ADDRESS WARNING +++THE SIDEWALK IS ERODING AND A CHILD CAN FALL IN AND HURT THEMSELVES|Resolution :07. Investigation / Inspection completedClose Comments :Property owners responsibility 2500138318|20521239-2500138318|2318 OTTO ST HOUSTON TX 77093|29.8457|-95.349|Service Completed|2025-04-14 17:08:26.0000000|Apr 15 2025 9:34AM|Water Leak - 20521239-2500138318 - 2318 OTTO ST|Water Leak|10 Calendar Days|Apr 25 2025 1:12PM|NE|H|454A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-15 13:12:24.0000000|3125726.7500000000|13873095.0000000000|2318 OTTO ST|HOUSTON|TX|77093|0660970000034|2025-04-14 22:08:26.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO103|MONDAY|NE|NEMO-B-04|MONDAY-B|NE|S|2nd Thursday|NE||FULL|10 Calendar Days|In Person|2025-04-20 11:15:04.1430000|4/15/2025 9:33:03 AM - Case # 20521239 -2500138318: Dear Custome||heavy trash pile place on top of water line citizen has no water damage water line need help ASAP|4/15/2025 9:33:03 AM - Case # 20521239 -2500138318: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138317|2500138317|9402 WILLOW MEADOW DR HOUSTON TX 77031|29.6662|-95.5428|Routed|2025-04-14 17:07:49.0000000||Missed Heavy Trash Pickup - 2500138317 - 9402 WILLOW MEADOW DR|Missed Heavy Trash Pickup|7 Working Days|Apr 24 2025 1:07PM|SW|J|530W|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 22:09:33.0000000|3066252.2500000000|13806005.0000000000|9402 WILLOW MEADOW DR|HOUSTON|TX|77031|1014920000007|2025-04-14 22:07:49.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH106|THURSDAY|SW|SWTH-A-01|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Heavy Trash Pickup 4/14/2025 5:09||only picked up one side of the street never came back to pick up the other side|Solid Waste Management 2500138316|2500138316|8406 BARKLEY ST HOUSTON TX 77017|29.6823|-95.2567|Service Completed|2025-04-14 17:07:04.0000000|Apr 15 2025 9:57AM|Missed Garbage Pickup - 2500138316 - 8406 BARKLEY ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SE|I|535V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 22:07:46.0000000|3156868.5000000000|13814651.0000000000|8406 BARKLEY ST|HOUSTON|TX|77017|0591800380023|2025-04-14 22:07:04.0000000|MEADOWBROOK / ALLENDALE||SEMO119|MONDAY|SE|SEMO-B-09|MONDAY-B|SE|S|1st Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||advised citizen of violation. will remove the yard waste|Completed by Quinton Kingsby. Notes: 2500138315|12696605-2500138315|914 MILAM ST HOUSTON TX 77002|29.7585|-95.3666|Routed - Integrated|2025-04-14 17:06:10.0000000||Traffic Signs - 12696605-2500138315 - 914 Milam St|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NW|I|493L|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-14 22:06:10.0000000|3121149.2500000000|13841242.0000000000|914 MILAM ST|HOUSTON|TX|77002|0011420000001|2025-04-14 22:06:10.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 07:19:42||Milam street name sign is broken. Cross street McKinney.900 block|Public Works 2500138314|20521130-2500138314|3126 ASHFORD PARK DR HOUSTON TX 77082|29.7283|-95.6141|Service Completed|2025-04-14 17:05:59.0000000|Apr 14 2025 7:58PM|Water Leak - 20521130-2500138314 - 3126 ASHFORD PARK DR|Water Leak|10 Calendar Days|Apr 24 2025 10:05PM|SW|F|488Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 22:05:59.0000000|3042962.0000000000|13827906.0000000000|3126 ASHFORD PARK DR|HOUSTON|TX|77082|1105030000046|2025-04-14 22:05:59.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/14/2025 7:58:43 PM - Case # 20521130 -2500138314: Dear Custome||4/14/25The street is beginning to collapse due to the amount of water. The big leak is at the intersection of Richmond Avenue and Ashford Pard Dr. The water is flowing. MAO-CG|4/14/2025 7:58:43 PM - Case # 20521130 -2500138314: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138313|2500138313|2912 AUSTIN ST HOUSTON TX 77004|29.7411|-95.3727|Service Completed - Further Actions|2025-04-14 17:05:54.0000000|Apr 15 2025 8:22AM|Missed Yard Waste Pickup - 2500138313 - 2912 Austin St|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 10:00PM|SW|D|493T|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 22:05:54.0000000|3119393.0000000000|13834861.0000000000|2912 AUSTIN ST|HOUSTON|TX|77004|1201240010002|2025-04-14 22:05:54.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||Yard waste was not picked up. Was in CoH bag.|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500138312|2500138312|702 E WITCHER LN HOUSTON TX 77076|29.85|-95.3895|Routed|2025-04-14 17:04:58.0000000||Container Replacement - 2500138312 - 702 E WITCHER LN|Container Replacement|10 Calendar Days|Apr 24 2025 10:09PM|NE|H|453A|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 22:09:05.0000000|3112845.0000000000|13874280.0000000000|702 E WITCHER LN|HOUSTON|TX|77076|0750720060002|2025-04-14 22:04:58.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Container Replacement 4/14/2025 5:09:05||324426001776|Solid Waste Management 2500138311|20521131-2500138311|2034 OAK SHORES DR HOUSTON TX 77339|30.0651|-95.2203|Service Completed|2025-04-14 17:04:54.0000000|Apr 15 2025 2:12PM|Water Leak - 20521131-2500138311 - 2034 OAK SHORES DR|Water Leak|10 Calendar Days|Apr 24 2025 10:05PM|GNEHSA|E|296U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 22:05:59.0000000|3163915.5000000000|13954163.0000000000|2034 OAK SHORES DR|HOUSTON|TX|77339|1076900000059|2025-04-14 22:04:54.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:11:14 PM - Case # 20521131 -2500138311: All investig||citizen believes there is a water leak in area that is causing water bill to come out very high. please make cc thank you.|4/15/2025 2:11:14 PM - Case # 20521131 -2500138311: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138310|2500138310|11735 BEXLEY DR HOUSTON TX 77099|29.682|-95.5856|Service Completed|2025-04-14 17:04:02.0000000|Apr 17 2025 12:19PM|Missed Recycling Pickup - 2500138310 - 11735 BEXLEY DR|Missed Recycling Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|F|529N|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 22:04:23.0000000|3052498.5000000000|13811352.0000000000|11735 BEXLEY DR|HOUSTON|TX|77099|1129410000023|2025-04-14 22:04:02.0000000|ALIEF|International MD|SWMO119|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced on 4/16/25 per Driver Gaines||NULL|Serviced on 4/16/25 per Driver Gaines 2500138309|12696606-2500138309|7203 ALABONSON RD HOUSTON TX 77091|29.8657|-95.4809|Service Completed|2025-04-14 17:04:01.0000000|Apr 16 2025 11:01AM|Traffic Signs - 12696606-2500138309 - 6229 W LITTLE YORK RD|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NW|A|411T|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-14 22:07:49.0000000|3083753.0000000000|13879200.0000000000|7203 ALABONSON RD|HOUSTON|TX|77091|0431760000385|2025-04-14 22:04:01.0000000|GREATER INWOOD|Near Northwest MD|||NW|||NW|||NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: 6229 W LITTLE YORK RDValidated Address: 7203 ALABONSON RD - Address Id: 580689+++ ADDRESS WARNING +++6062 w little york|Resolution :08. Maintenance repair has been completedClose Comments :MAINTENANCE COMPLETED 2500138308|20521134-2500138308|8614 AMADWE ST HOUSTON TX 77051|29.6679|-95.357|Routed - Integrated|2025-04-14 17:03:58.0000000||Water Leak - 20521134-2500138308 - 8614 AMADWE ST|Water Leak|10 Calendar Days|Apr 24 2025 10:09PM|SE|D|533Z|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 22:09:14.0000000|3125205.5900000000|13808389.4200000000|8614 AMADWE ST|HOUSTON|TX|77051|0470580000043|2025-04-14 22:03:58.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE||4th Thursday|SE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:48:40||Inspector and Repair Team came out. No repairs has been made for over 4 months|Public Works 2500138306|20521133-2500138306|5146 PRAIRIE RIDGE RD HOUSTON TX 77053|29.5881|-95.4652|Service Completed|2025-04-14 17:03:14.0000000|Apr 15 2025 2:12PM|Water Leak - 20521133-2500138306 - 5146 PRAIRIE RIDGE RD|Water Leak|10 Calendar Days|Apr 24 2025 10:08PM|SW|K|611C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 22:08:17.0000000|3091733.2700000000|13778364.3600000000|5146 PRAIRIE RIDGE RD|HOUSTON|TX|77053|6250030245000907|2025-04-14 22:03:14.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW||4th Friday|SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 2:12:01 PM - Case # 20521133 -2500138306: An investiga||water leak|4/15/2025 2:12:01 PM - Case # 20521133 -2500138306: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500138305|2500138305|13223 BABBITT ST HOUSTON TX 77034|29.617|-95.1966|Routed|2025-04-14 17:02:53.0000000||Missed Garbage Pickup - 2500138305 - 13223 BABBITT ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SE|E|576V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 22:05:11.0000000|3176734.7500000000|13791546.0000000000|13223 BABBITT ST|HOUSTON|TX|77034|1284920020017|2025-04-14 22:02:53.0000000|SOUTH BELT / ELLINGTON||SETH102|THURSDAY|SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Missed Garbage Pickup 4/14/2025 5:05:11||Skipped location please return and provide service|Solid Waste Management 2500138304|20521132-2500138304|7314 CONLEY ST HOUSTON TX 77021|29.6835|-95.3616|Service Completed|2025-04-14 17:02:39.0000000|Apr 16 2025 5:26PM|Water Leak - 20521132-2500138304 - 7314 CONLEY ST|Water Leak|10 Calendar Days|Apr 24 2025 10:03PM|SE|D|533Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 22:03:23.0000000|3123579.7500000000|13814022.0000000000|7314 CONLEY ST|HOUSTON|TX|77021|0332300650030|2025-04-14 22:02:39.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:26:14 PM - Case # 20521132 -2500138304: All investig||7314 conley|4/16/2025 5:26:14 PM - Case # 20521132 -2500138304: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138303|2500138303|4438 TIFFANY DR HOUSTON TX 77045|29.6164|-95.4447|Routed|2025-04-14 17:02:33.0000000||Missed Garbage Pickup - 2500138303 - 4438 TIFFANY DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|K|572N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 22:03:36.0000000|3097934.2500000000|13788821.0000000000|4438 TIFFANY DR|HOUSTON|TX|77045|0852460000032|2025-04-14 22:02:33.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Missed Garbage Pickup 4/14/2025 5:03:36 PM||Citizen states garbage was not serviced. Please pickup citizen is 80 year old.|Solid Waste Management 2500138301|2500138301|3122 GANNETT ST HOUSTON TX 77025|29.6885|-95.427|Routed|2025-04-14 17:01:34.0000000||Missed Yard Waste Pickup - 2500138301 - 3122 GANNETT ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 10:00PM|SW|K|532P|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-14 22:02:27.0000000|3102764.7500000000|13815211.0000000000|3122 GANNETT ST|HOUSTON|TX|77025|0780240390012|2025-04-14 22:01:34.0000000|BRAESWOOD||SWTH119|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Yard Waste Pickup 4/14/2025 5:||NULL|Solid Waste Management 2500138300|12696604-2500138300|3202 MEADWAY DR HOUSTON TX 77082|29.7294|-95.6099|Routed - Integrated|2025-04-14 17:01:30.0000000||Street Condition - 12696604-2500138300 - 3202 MEADWAY DR|Street Condition|30 Calendar Days|May 14 2025 10:01PM|SW|F|488Y|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 22:01:30.0000000|3044281.7500000000|13828332.0000000000|3202 MEADWAY DR|HOUSTON|TX|77082|1144450100074|2025-04-14 22:01:30.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/16/2025 04:59:45||Large sections of concrete breaking out in between lanes on Richmond Avenue heading eastbound just before Meadway. This whole area of Richmond Avenue needs some concrete panel replacement. The Chelford project did a number on Richmond and no rehab was do|Public Works 2500138299|2500138299|604 NEYLAND ST HOUSTON TX 77022|29.8256|-95.3916|Routed|2025-04-14 17:00:37.0000000||Trash Dumping or Illegal Dumpsite - 2500138299 - 604 NEYLAND ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 10:02PM|NW|H|453J|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 22:02:36.0000000|3112440.0000000000|13865397.0000000000|604 NEYLAND ST|HOUSTON|TX|77022|0661100030002|2025-04-14 22:00:37.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU102|TUESDAY|NW|NWTU-A-09|TUESDAY-A|NW|S|2nd Friday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Trash Dumping or Illegal Dumpsite 4/14||tree waste sitting at the curb piling up and almost to the street|Solid Waste Management 2500138298|12696603-2500138298|11701 WALLISVILLE RD HOUSTON TX 77013|29.7992|-95.2288|Service Completed|2025-04-14 17:00:28.0000000|Apr 16 2025 4:09PM|Traffic Signs - 12696603-2500138298 - 3700 COLVIN ST|Traffic Signs|14 Working Days|May 2 2025 10:00PM|NE|I|456X|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-14 22:02:24.0000000|3164398.7500000000|13857502.0000000000|11701 WALLISVILLE RD|HOUSTON|TX|77013|0781230010001|2025-04-14 22:00:28.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: 3700 COLVIN STValidated Address: 11701 WALLISVILLE RD - Address Id: 1140944+++ ADDRESS WARNING +++|Resolution :07. Investigation / Inspection completedClose Comments : Investigation completed and determined that requested sign is not needed. Some businesses in the neighborhood require truck access. The City of Houston does not install signs to prevent t 2500138297|20521129-2500138297|2226 WYCLIFFE DR HOUSTON TX 77043|29.8086|-95.5744|Service Completed|2025-04-14 16:59:29.0000000|Apr 15 2025 9:12AM|Water Leak - 20521129-2500138297 - 2226 WYCLIFFE DR|Water Leak|10 Calendar Days|Apr 24 2025 10:00PM|NW|A|449T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 22:00:28.0000000|3054715.5000000000|13857469.0000000000|2226 WYCLIFFE DR|HOUSTON|TX|77043|0974510000013|2025-04-14 21:59:29.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:11:57 AM - Case # 20521129 -2500138297: An investiga||NULL|4/15/2025 9:11:57 AM - Case # 20521129 -2500138297: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500138296|2500138296|12811 MAXFIELD DR HOUSTON TX 77082|29.7237|-95.6131|Routed|2025-04-14 16:59:27.0000000||Missed Garbage Pickup - 2500138296 - 12811 MAXFIELD DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 10:00PM|SW|F|488Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 22:01:52.0000000|3043321.2500000000|13826234.0000000000|12811 MAXFIELD DR|HOUSTON|TX|77082|1116730000048|2025-04-14 21:59:27.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Missed Garbage Pickup 4/14/2025 5:01:52 P||states driver tagged container and moved it but did not service / Please assist|Solid Waste Management 2500138295|2500138295|12110 QUEENSBURY LN HOUSTON TX 77024|29.7778|-95.5406|Routed|2025-04-14 16:55:42.0000000||Recycling Cart Repair - 2500138295 - 12110 QUEENSBURY LN|Recycling Cart Repair|14 Calendar Days|Apr 28 2025 10:00PM|NW|G|490A|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-14 22:00:46.0000000|3065734.4500000000|13846588.8400000000|12110 QUEENSBURY LN|HOUSTON|TX|77024|0940960000011|2025-04-14 21:55:42.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-08|MONDAY-A|NW||4th Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Recycling Cart Repair 4/14/2025 5:00:46 PM||The lid is broken off completely from the plastic on both sides.|Solid Waste Management 2500138294|2500138294|7517 AVENUE L HOUSTON TX 77012|29.74|-95.2884|Service Completed|2025-04-14 16:55:02.0000000|Apr 15 2025 11:44AM|Missed Garbage Pickup - 2500138294 - 7517 AVENUE L|Missed Garbage Pickup|4 Working Days|Apr 18 2025 9:56PM|NE|I|495S|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 21:56:01.0000000|3146161.5000000000|13835304.0000000000|7517 AVENUE L|HOUSTON|TX|77012|0251870000016|2025-04-14 21:55:02.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-01|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes: No can was out or insight||NULL|Completed by Quinton Kingsby. Notes: No can was out or insight to be service 2500138293|20521128-2500138293|8813 DARIEN ST HOUSTON TX 77028|29.8411|-95.2984|Service Completed|2025-04-14 16:54:28.0000000|Apr 14 2025 6:48PM|Water Leak - 20521128-2500138293 - 8813 DARIEN ST|Water Leak|10 Calendar Days|Apr 24 2025 9:57PM|NE|B|455E|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 21:57:08.0000000|3141825.2500000000|13871955.0000000000|8813 DARIEN ST|HOUSTON|TX|77028|0740470010006|2025-04-14 21:54:28.0000000|TRINITY / HOUSTON GARDENS||NETH112|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 6:47:00 PM - Case # 20521128 -2500138293: All investig||leak by the gate causing damage to the house due to the standing water|4/14/2025 6:47:00 PM - Case # 20521128 -2500138293: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138292|2500138292|5501 LACY ST HOUSTON TX 77007|29.7644|-95.4176|No Violation Found|2025-04-14 16:54:24.0000000|Apr 15 2025 12:48PM|Parking Violation - 2500138292 - REINICKE ST LACY ST|Parking Violation|19 Calendar Days|May 3 2025 9:54PM|NW|C|492L|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-14 21:54:24.0000000|3104896.2500000000|13842810.0000000000|5501 LACY ST|HOUSTON|TX|77007|0511080140008|2025-04-14 21:54:24.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Vehicle no longer at location no violation took a picture||+++ ADDRESS WARNING +++Entered Address: REINICKE ST LACY STValidated Address: 5501 LACY ST - Address Id: 52482+++ ADDRESS WARNING +++|Vehicle no longer at location no violation took a picture 2500138291|2500138291|13137 VICKSBURG ST HOUSTON 77015|29.7764|-95.1927|Service Completed|2025-04-14 16:54:21.0000000|Apr 16 2025 9:57AM|Liaison Comm - 2500138291 - 13137 VICKSBURG ST|Liaison Comm|5 Working Days|Apr 22 2025 1:02PM|NE|E|497E|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 21:55:12.0000000|3176080.0000000000|13849484.0000000000|13137 VICKSBURG ST|HOUSTON||77015|0750860620485|2025-04-14 21:54:21.0000000|NORTHSHORE||NETH107|THURSDAY|NE|NETH-A-07|THURSDAY-A|NE|S|1st Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||Please refer to sr#2500080105 03/032500080107 03/032500107926 03/222500114282 03/272500129059 04/07Please assist resident with delivering both the garbage and recycling containers|container department has been notified 2500138290|2500138290|2034 OAK SHORES DR HOUSTON TX 77339|30.0651|-95.2203|Routed|2025-04-14 16:53:59.0000000||Water/Sewer/Drainage Billing - 2500138290 - 2034 OAK SHORES DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 28 2025 10:00PM|GNEHSA|E|296U|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-14 22:00:13.0000000|3163915.5000000000|13954163.0000000000|2034 OAK SHORES DR|HOUSTON|TX|77339|1076900000059|2025-04-14 21:53:59.0000000|KINGWOOD AREA||||NE|||NE|||NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||ACCOUNT# 43275238318 - Caller is stating that he water bill is too high. She will call back with the water account number please assist. 99597251-BA-0.625|Public Works 2500138289|12696602-2500138289|15492 W LAKE HOUSTON PKWY HOUSTON TX 77044|29.9444|-95.1754|Service Completed|2025-04-14 16:52:29.0000000|Apr 15 2025 7:25AM|Traffic Signals - 12696602-2500138289 - W LAKE HOUSTON PKWY LAKEWOOD PINES BLVD|Traffic Signals|22 Calendar Days|May 6 2025 9:53PM|GNEHSA|E|377U|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-14 21:53:50.0000000|3179623.5000000000|13910688.0000000000|15492 W LAKE HOUSTON PKWY|HOUSTON|TX|77044|1352900020059|2025-04-14 21:52:29.0000000|LAKE HOUSTON||||NE|||NE|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 12. Referred to Harris County (xxx-xxx-xxxx) for||+++ ADDRESS WARNING +++Entered Address: W LAKE HOUSTON PKWY LAKEWOOD PINES BLVDValidated Address: 15492 W LAKE HOUSTON PKWY - Address Id: 1977502+++ ADDRESS WARNING +++pamela|Resolution :12. Referred to Harris County (xxx-xxx-xxxx) for investigation and responseClose Comments :This is not a City of Houston request but Harris County. Referred to HC for further investigation and response. For final resolution please contact HC 2500138287|2500138287|203 DETERING ST HOUSTON TX 77007|29.7645|-95.4163|Routed|2025-04-14 16:51:08.0000000||Parking Violation - 2500138287 - 5400 LACY ST|Parking Violation|19 Calendar Days|May 3 2025 9:51PM|NW|C|492L|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 21:51:08.0000000|3105255.7500000000|13842944.0000000000|203 DETERING ST|HOUSTON|TX|77007|1213170010001|2025-04-14 21:51:08.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-04|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Parking Violation 4/14/2025 4:51:08 PM||+++ ADDRESS WARNING +++Entered Address: 5400 LACY STValidated Address: 203 DETERING ST - Address Id: 43148+++ ADDRESS WARNING +++red pickup ford F150 HDP2007chevorlate balck VJY6011|Parking Management 2500138286|2500138286|9830 FUQUA ST HOUSTON TX 77075|29.6108|-95.2407|Service Completed|2025-04-14 16:50:55.0000000|Apr 15 2025 12:29PM|Add a Can - 2500138286 - 9830 FUQUA ST|Add a Can|14 Calendar Days|Apr 28 2025 9:52PM|SE|I|576S|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 21:52:04.0000000|3162777.2500000000|13788823.0000000000|9830 FUQUA ST|HOUSTON|TX|77075|0834560000016|2025-04-14 21:50:55.0000000|SOUTH BELT / ELLINGTON||SETH113|THURSDAY|SE|SWTH-B-02|THURSDAY-B|SW|S|2nd Friday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Replacement sticker // Mailed out - #25572 (Jan'202(zzz)||432819630166/ sticker only 9830 fuqua|Replacement sticker // Mailed out - #25572 (Jan'202(zzz) 2500138285|2500138285|7723 DEL GLEN LN HOUSTON TX 77072|29.693|-95.6105|Routed|2025-04-14 16:50:41.0000000||Container Repair - 2500138285 - 7723 DEL GLEN LN|Container Repair|10 Calendar Days|Apr 24 2025 9:53PM|SW|F|528L|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 21:53:10.0000000|3044469.5000000000|13815106.0000000000|7723 DEL GLEN LN|HOUSTON|TX|77072|1098510000002|2025-04-14 21:50:41.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Container Repair 4/14/2025 4:53:10 PM||7723 del glen ln4497-3340-2050 / lid broken|Solid Waste Management 2500138284|2500138284|203 SUPER ST HOUSTON TX 77011|29.7463|-95.3294|Service Completed|2025-04-14 16:50:20.0000000|Apr 18 2025 9:16AM|Container Repair - 2500138284 - 203 SUPER ST|Container Repair|10 Calendar Days|Apr 24 2025 9:51PM|NE|H|494T|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-14 21:51:11.0000000|3133058.5000000000|13837165.0000000000|203 SUPER ST|HOUSTON|TX|77011|0280240000015|2025-04-14 21:50:20.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||lid broken|Completed by Vincent Allen. Notes: 2500138283|2500138283|6762 INDIAN LAKE DR HOUSTON TX 77489|29.6022|-95.489|Routed|2025-04-14 16:50:01.0000000||Container Replacement - 2500138283 - 6762 INDIAN LAKE DR|Container Replacement|10 Calendar Days|Apr 24 2025 9:52PM|SW|K|571W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 21:52:52.0000000|3084037.7500000000|13783229.0000000000|6762 INDIAN LAKE DR|HOUSTON|TX|77489|2150010030900907|2025-04-14 21:50:01.0000000|FORT BEND HOUSTON||SWFR105|FRIDAY|SW|SWFR-A-05|FRIDAY-A|SW|S|3rd Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Container Replacement 4/14/2025 4:52:52||container replacement black fell in to truck6762 indian la20520377ke drwater acc-156630702736|Solid Waste Management 2500138282|20521125-2500138282|8345 PARK PLACE BLVD HOUSTON TX 77017|29.6929|-95.2685|Service Completed|2025-04-14 16:49:26.0000000|Apr 15 2025 12:31PM|Sewer Wastewater - 20521125-2500138282 - 8345 PARK PLACE BLVD|Sewer Wastewater|1 Calendar Day|Apr 15 2025 9:50PM|SE|I|535Q|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 21:50:39.0000000|3153019.7500000000|13818381.0000000000|8345 PARK PLACE BLVD|HOUSTON|TX|77017|0283320000020|2025-04-14 21:49:26.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:30:40 PM - Case # 20521125 -2500138282: All investi||apt complex experiencing overflow states in front of the building|4/15/2025 12:30:40 PM - Case # 20521125 -2500138282: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138280|2500138280|7539 JASON ST HOUSTON TX 77074|29.6841|-95.5197|Routed|2025-04-14 16:47:23.0000000||Missed Yard Waste Pickup - 2500138280 - 7539 JASON ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 9:47PM|SW|J|530Q|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-14 21:47:58.0000000|3073394.7500000000|13812732.0000000000|7539 JASON ST|HOUSTON|TX|77074|0924210000021|2025-04-14 21:47:23.0000000|SHARPSTOWN|Sharpstown MD|SWTU111|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Myesha Duckworth created Missed Yard Waste Pickup 4/14/2025 4:4||NULL|Solid Waste Management 2500138279|12696601-2500138279|13322 LAWNHAVEN DR HOUSTON TX 77045|29.633|-95.4564|Service Completed|2025-04-14 16:46:39.0000000|Apr 15 2025 1:21PM|Drainage - 12696601-2500138279 - 13322 LAWNHAVEN DR|Drainage|30 Calendar Days|May 14 2025 9:48PM|SW|K|571M|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-14 21:48:18.0000000|3094055.7500000000|13794758.0000000000|13322 LAWNHAVEN DR|HOUSTON|TX|77045|0922900000006|2025-04-14 21:46:39.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||Please contact Mr. mcfarland 7134544643 . the area around the manhole needs to be repaired|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :Referred to Houston Water 2500138278|20521124-2500138278|5315 KEYSTONE ST HOUSTON TX 77021|29.6936|-95.3348|Service Completed|2025-04-14 16:46:17.0000000|Apr 14 2025 5:48PM|Sewer Wastewater - 20521124-2500138278 - 5315 KEYSTONE ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 9:47PM|SE|D|534J|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 21:47:55.0000000|3131959.2500000000|13817965.0000000000|5315 KEYSTONE ST|HOUSTON|TX|77021|0771010060024|2025-04-14 21:46:17.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU117|TUESDAY|SE|SETU-A-10|TUESDAY-A|SE|S|3rd Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 5:46:43 PM - Case # 20521124 -2500138278: Investigatio||sewer overflowing from address flowing into caller's yard|4/14/2025 5:46:43 PM - Case # 20521124 -2500138278: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500138277|2500138277|8810 W MONTGOMERY RD HOUSTON TX 77088|29.8735|-95.4391|Routed|2025-04-14 16:46:11.0000000||Container Repair - 2500138277 - 8810 W MONTGOMERY RD|Container Repair|10 Calendar Days|Apr 24 2025 9:47PM|NW|B|412S|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 21:47:01.0000000|3096858.5000000000|13882316.0000000000|8810 W MONTGOMERY RD|HOUSTON|TX|77088|0162550060013|2025-04-14 21:46:11.0000000|ACRES HOME||NWTU125|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Container Repair 4/14/2025 4:47:01 PM||4328 0684 5041 unit A|Solid Waste Management 2500138276|2500138276|12897 RICHMOND AVE HOUSTON 77082|29.7282|-95.6137|Service Completed|2025-04-14 16:46:07.0000000|Apr 14 2025 4:56PM|MAO General - 2500138276 - RICHMOND AVE ASHFORD PARK DR|MAO General|14 Working Days|May 2 2025 9:56PM|SW|F|488Y|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-14 21:56:13.0000000|3043145.0000000000|13827860.0000000000|12897 RICHMOND AVE|HOUSTON||77082|none|2025-04-14 21:46:07.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Complete||+++ ADDRESS WARNING +++Entered Address: RICHMOND AVE ASHFORD PARK DRValidated Address: 12897 RICHMOND AVE - Address Id: 460080+++ ADDRESS WARNING +++Richmond Ave and Ashford Park Dr|Complete 2500138275|2500138275|4030 COLQUITT ST HOUSTON TX 77027|29.7353|-95.4469|Routed|2025-04-14 16:46:05.0000000||Container Repair - 2500138275 - 4030 COLQUITT ST|Container Repair|10 Calendar Days|Apr 24 2025 9:48PM|SW|G|492S|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 21:48:33.0000000|3095915.0000000000|13832020.0000000000|4030 COLQUITT ST|HOUSTON|TX|77027|0751070050017|2025-04-14 21:46:05.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Repair 4/14/2025 4:48:33 PM||2011-3168-1433|Solid Waste Management 2500138274|2500138274||29.7584|-95.3698|Service Completed|2025-04-14 16:45:47.0000000|Apr 14 2025 10:02PM|MYR HCD - 2500138274|MYR HCD|14 Calendar Days|Apr 28 2025 9:46PM||||Mayor Office|Mayor Mail|MYR HCD|1|Resolved|2025-04-14 21:46:03.0000000|0|0|||||none|2025-04-14 21:45:47.0000000||||||||||||HCD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Housing Department staff included in email.||DRGR Notification[76] - Grant Package for : B-23-CP-TX-1410 Grantee: City of Houston Status has been changed to "Executed"|Housing Department staff included in email. 2500138273|2500138273|206 WILLARD ST HOUSTON TX 77006|29.751|-95.3851|Routed|2025-04-14 16:44:55.0000000||Recycling Cart Repair - 2500138273 - 228 WILLARD ST|Recycling Cart Repair|14 Calendar Days|Apr 28 2025 9:45PM|NW|C|493P|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-14 21:45:40.0000000|3115334.0000000000|13838386.0000000000|206 WILLARD ST|HOUSTON|TX|77006|1243030010002|2025-04-14 21:44:55.0000000|FOURTH WARD||NWMO124|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Recycling Cart Repair 4/14/2025 4:45:40 P||+++ ADDRESS WARNING +++Entered Address: 228 WILLARD STValidated Address: 206 WILLARD ST - Address Id: 24471+++ ADDRESS WARNING +++4328 0684 5041 unit A|Solid Waste Management 2500138272|2500138272||29.7584|-95.3698|Service Completed|2025-04-14 16:44:28.0000000|Apr 16 2025 2:17PM|MYR HR - 2500138272|MYR HR|14 Calendar Days|Apr 28 2025 9:44PM||||Mayor Office|Mayor Mail|MYR HR|1|Resolved|2025-04-14 21:44:46.0000000|0|0|||||none|2025-04-14 21:44:28.0000000||||||||||||HR Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||citizen seeking internship with COH|Mayor Office 2500138271|2500138271|113 FUNSTON ST HOUSTON TX 77012|29.7282|-95.2894|Service Completed|2025-04-14 16:44:15.0000000|Apr 15 2025 3:36PM|Missed Recycling Pickup - 2500138271 - 113 FUNSTON ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 9:46PM|NE|I|495W|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 21:46:17.0000000|3145974.2500000000|13831010.0000000000|113 FUNSTON ST|HOUSTON|TX|77012|0530590000015|2025-04-14 21:44:15.0000000|MAGNOLIA PARK|East End MD|SEMO112|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||Caller is stating that recycling truck broke down and there is trash every where. Caller is asking if someone can come out and clean it up|Completed by Shawn Fields. Notes: serviced 2500138270|2500138270|11715 SHARPVIEW DR HOUSTON 77072|29.6991|-95.5854|Routed|2025-04-14 16:43:23.0000000||SWM Escalation - 2500138270 - 11715 SHARPVIEW DR|SWM Escalation|3 Working Days|Apr 17 2025 9:50PM|SW|F|529J|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 21:43:58.0000000|3052386.5000000000|13817552.0000000000|11715 SHARPVIEW DR|HOUSTON||77072|0986160000007|2025-04-14 21:43:23.0000000|ALIEF|International MD|SWMO120|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created SWM Escalation 4/14/2025 4:43:58 PM||NULL|Solid Waste Management 2500138269|2500138269|8803 IMOGENE ST HOUSTON TX 77074|29.6841|-95.5307|Routed|2025-04-14 16:42:56.0000000||Missed Heavy Trash Pickup - 2500138269 - 8803 IMOGENE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 9:52PM|SW|J|530P|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 21:45:29.0000000|3069884.5000000000|13812606.0000000000|8803 IMOGENE ST|HOUSTON|TX|77074|0921580000007|2025-04-14 21:42:56.0000000|BRAEBURN||SWTU110|TUESDAY|SW|SWTU-B-07|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|none||Loveseat/ limbs missed during heavy trash pick up|Solid Waste Management 2500138268|20521126-2500138268|7805 PEREIDA ST HOUSTON TX 77028|29.8491|-95.2866|Service Completed|2025-04-14 16:42:51.0000000|Apr 15 2025 3:06PM|Sewer Wastewater - 20521126-2500138268 - 7805 PEREIDA ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 9:52PM|NE|B|455B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 21:52:02.0000000|3145453.0000000000|13874979.0000000000|7805 PEREIDA ST|HOUSTON|TX|77028|0761180320495|2025-04-14 21:42:51.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:05:06 PM - Case # 20521126 -2500138268: All investig||wastewater all over front yard please contact xxx-xxx-xxxx.Ref past continuous issue:Sewer Wastewater - 20517445-2500117886 - 7805 PEREIDA ST|4/15/2025 3:05:06 PM - Case # 20521126 -2500138268: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138267|2500138267|2226 WELCH ST HOUSTON TX 77019|29.7485|-95.414|Routed|2025-04-14 16:42:51.0000000||Missed Garbage Pickup - 2500138267 - 2226 WELCH ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 9:44PM|NW|G|492Q|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 21:44:03.0000000|3106211.0000000000|13837148.0000000000|2226 WELCH ST|HOUSTON|TX|77019|0571590010001|2025-04-14 21:42:51.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Garbage Pickup 4/14/2025 4:44:03||rubicon: no issues|Solid Waste Management 2500138265|2500138265|10823 FALL MILL DR HOUSTON TX 77075|29.6227|-95.2952|Service Completed|2025-04-14 16:42:00.0000000|Apr 16 2025 12:24PM|Missed Recycling Pickup - 2500138265 - 10823 FALL MILL DR|Missed Recycling Pickup|4 Working Days|Apr 18 2025 9:47PM|SE|I|575N|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 21:47:01.0000000|3145345.7600000000|13792583.3400000000|10823 FALL MILL DR|HOUSTON|TX|77075|1409740010006|2025-04-14 21:42:00.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE||4th Monday|SE|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||My Recycling bin was not picked up. Instead it was knocked over. Mine and other neighbors.|Completed by Robert Lonzo. Notes: 2500138263|2500138263|2326 SHERWOOD HOLLOW LN HOUSTON TX 77339|30.0738|-95.2082|Routed|2025-04-14 16:41:57.0000000||Container Repair - 2500138263 - 2326 SHERWOOD HOLLOW LN|Container Repair|10 Calendar Days|Apr 24 2025 9:44PM|GNEHSA|E|296V|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 21:44:42.0000000|3167654.2500000000|13957443.0000000000|2326 SHERWOOD HOLLOW LN|HOUSTON|TX|77339|1177540050809|2025-04-14 21:41:57.0000000|KINGWOOD AREA||NETU114|TUESDAY|NE|NETU-A-07|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Repair 4/14/2025 4:44:42 PM||43275372202|Solid Waste Management 2500138262|20521122-2500138262|1518 CHESTNUT RIDGE RD HOUSTON TX 77339|30.0391|-95.242|Routed - Integrated|2025-04-14 16:41:28.0000000||Water Leak - 20521122-2500138262 - 1518 CHESTNUT RIDGE RD|Water Leak|10 Calendar Days|Apr 24 2025 9:42PM|GNEHSA|E|336E|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 21:42:13.0000000|3157366.0000000000|13944463.0000000000|1518 CHESTNUT RIDGE RD|HOUSTON|TX|77339|0974860000042|2025-04-14 21:41:28.0000000|KINGWOOD AREA||NETU112|TUESDAY|NE|NETU-A-09|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 07:44:48||NULL|Public Works 2500138261|20521123-2500138261|7014 GOLDSPIER ST HOUSTON TX 77088|29.864|-95.4493|Service Completed|2025-04-14 16:41:04.0000000|Apr 15 2025 11:26AM|Water Leak - 20521123-2500138261 - 7014 GOLDSPIER ST|Water Leak|10 Calendar Days|Apr 24 2025 9:42PM|NW|B|412W|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 21:42:23.0000000|3093732.7500000000|13878792.0000000000|7014 GOLDSPIER ST|HOUSTON|TX|77088|0976140000055|2025-04-14 21:41:04.0000000|ACRES HOME||NWTU121|TUESDAY|NW|NWTU-B-03|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:25:38 AM - Case # 20521123 -2500138261: An investig||7014 goldspier|4/15/2025 11:25:38 AM - Case # 20521123 -2500138261: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500138260|2500138260||29.7584|-95.3698|Service Completed|2025-04-14 16:41:03.0000000|Apr 14 2025 9:56PM|MYR Correspondence - 2500138260|MYR Correspondence|7 Calendar Days|Apr 21 2025 9:41PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-14 21:41:34.0000000|0|0|||||none|2025-04-14 21:41:03.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||HUD hospital financing|Mayor Office 2500138259|12696599-2500138259|9403 STELLA LINK RD HOUSTON TX 77025|29.68|-95.4396|Service Completed|2025-04-14 16:40:49.0000000|Apr 15 2025 7:15AM|Traffic Signal Maintenance - 12696599-2500138259 - 9403 STELLA LINK RD|Traffic Signal Maintenance|1 Calendar Day|Apr 15 2025 9:41PM|SW|K|532S|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-14 21:41:49.0000000|3098858.7500000000|13812003.0000000000|9403 STELLA LINK RD|HOUSTON|TX|77025|0451820000005|2025-04-14 21:40:49.0000000|BRAESWOOD||||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||NULL|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500138258|2500138258|8523 HAZEN ST HOUSTON TX 77036|29.6921|-95.5347|Routed|2025-04-14 16:40:34.0000000||Missed Heavy Trash Pickup - 2500138258 - 8523 HAZEN ST|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 9:48PM|SW|J|530J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 21:41:08.0000000|3068550.2500000000|13815499.0000000000|8523 HAZEN ST|HOUSTON|TX|77036|0933570000006|2025-04-14 21:40:34.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW|S|2nd Monday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Missed Heavy Trash Pickup 4/14/2025 4:41:08 P||NULL|Solid Waste Management 2500138257|2500138257|5807 MOONMIST DR HOUSTON 77081|29.7107|-95.483|Routed|2025-04-14 16:40:08.0000000||SWM Escalation - 2500138257 - 5807 MOONMIST DR|SWM Escalation|3 Working Days|Apr 17 2025 9:48PM|SW|J|531F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 21:41:39.0000000|3084735.5000000000|13822750.0000000000|5807 MOONMIST DR|HOUSTON||77081|0831410000008|2025-04-14 21:40:08.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created SWM Escalation 4/14/2025 4:41:39 PM||Lid fell in truck170950801044|Solid Waste Management 2500138256|2500138256|9126 DEVONCROFT DR HOUSTON TX 77031|29.6482|-95.5409|Service Completed|2025-04-14 16:39:12.0000000|Apr 17 2025 3:42PM|Missed Heavy Trash Pickup - 2500138256 - 9126 DEVONCROFT DR|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 9:48PM|SW|K|570A|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-14 21:41:16.0000000|3067040.7500000000|13799485.0000000000|9126 DEVONCROFT DR|HOUSTON|TX|77031|1058550000023|2025-04-14 21:39:12.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH102|THURSDAY|SW|SWTH-A-08|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|9126 DEVONCROFT DR 9126 DEVONCROFT DR HOUSTON TX 77031 USA Bu||someone's truck was blocking the driver did not want to wait for the person to move it|9126 DEVONCROFT DR 9126 DEVONCROFT DR HOUSTON TX 77031 USA Bulk Item - Bulk Item Trash - MSW 04/11/2025 08:00 AM Completed SW2FR 01 48640 - Grapple Kevin Lehman// late placement already serviced area 2500138255|2500138255|228A WILLARD ST HOUSTON TX 77006|29.751|-95.3851|Routed|2025-04-14 16:38:13.0000000||Add a Can - 2500138255 - 228A WILLARD ST|Add a Can|14 Calendar Days|Apr 28 2025 9:43PM|NW|C|493P|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-14 21:43:14.0000000|3115333.8800000000|13838385.6900000000|228A WILLARD ST|HOUSTON|TX|77006|1243030010002|2025-04-14 21:38:13.0000000|FOURTH WARD||NWMO124|MONDAY|NW|NEMO-A-02|MONDAY-A|NE||1st Wednesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|none||My current trashcan is broken and I need a new one|Solid Waste Management 2500138254|2500138254|11523 SAGEHOLLOW LN HOUSTON TX 77089|29.5997|-95.2136|Routed|2025-04-14 16:38:12.0000000||Missed Heavy Trash Pickup - 2500138254 - 11523 SAGEHOLLOW LN|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 9:50PM|SE|D|576Y|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 21:43:13.0000000|3171515.2400000000|13785072.3200000000|11523 SAGEHOLLOW LN|HOUSTON|TX|77089|0974570000006|2025-04-14 21:38:12.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE||2nd Thursday|SE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/14/2025 4:43:13||Heavy trash pickup was supposed to be on the 10th. I still have heavy trash on my curb that was not collected.|Solid Waste Management 2500138253|2500138253|6407 GRANDVALE DR HOUSTON TX 77072|29.7101|-95.5686|Service Completed|2025-04-14 16:36:55.0000000|Apr 15 2025 12:24PM|Add a Can - 2500138253 - 6407 GRANDVALE DR|Add a Can|14 Calendar Days|Apr 28 2025 9:39PM|SW|F|529G|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 21:39:07.0000000|3057588.2500000000|13821714.0000000000|6407 GRANDVALE DR|HOUSTON|TX|77072|1127000000013|2025-04-14 21:36:55.0000000|ALIEF||SWMO122|MONDAY|SW|SWMO-A-04|MONDAY-A|SW|S|1st Wednesday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Replacement sticker // Mailed out - #27966 (March'202(zzz)||NULL|Replacement sticker // Mailed out - #27966 (March'202(zzz) 2500138252|20521121-2500138252|3825 MAINER ST HOUSTON TX 77021|29.6837|-95.367|Routed - Integrated|2025-04-14 16:36:30.0000000||Water Leak - 20521121-2500138252 - 3825 MAINER ST|Water Leak|10 Calendar Days|Apr 24 2025 9:39PM|SE|D|533Q|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 21:39:30.0000000|3121847.5000000000|13814061.0000000000|3825 MAINER ST|HOUSTON|TX|77021|1422770010001|2025-04-14 21:36:30.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Public Works 2500138249|12696600-2500138249|4214 GRAUSTARK ST HOUSTON TX 77006|29.7345|-95.3946|Routed - Integrated|2025-04-14 16:35:33.0000000||Traffic Signals - 12696600-2500138249 - RICHMOND AVE GRAUSTARK ST|Traffic Signals|22 Calendar Days|May 6 2025 9:39PM|SW|C|493W|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-14 21:39:00.0000000|3112469.2500000000|13832340.0000000000|4214 GRAUSTARK ST|HOUSTON|TX|77006|none|2025-04-14 21:35:33.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: RICHMOND AVE GRAUSTARK STValidated Address: 4214 GRAUSTARK ST - Address Id: 2089773+++ ADDRESS WARNING +++|Public Works 2500138248|2500138248|10254 VALLEYWOOD DR HOUSTON TX 77041|29.8364|-95.5478|Routed|2025-04-14 16:35:31.0000000||Recycling Participation NEW - 2500138248 - 10254 VALLEYWOOD DR|Recycling Participation NEW|24 Calendar Days|May 8 2025 9:39PM|NW|A|450E|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 21:39:08.0000000|3062820.2500000000|13867827.0000000000|10254 VALLEYWOOD DR|HOUSTON|TX|77041|1065830070003|2025-04-14 21:35:31.0000000|WESTBRANCH|Spring Branch MD|NWFR106|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW|S|4th Friday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Recycling Participation NEW 4/14/2025 4:||4327-1793-5121 -- Black Green -- Move in date 3/15/25 -- Place near Door fenced yard 10254 valleywood|Solid Waste Management 2500138247|20521119-2500138247|2605 N CALUMET ST HOUSTON TX 77004|29.7179|-95.3733|Service Completed|2025-04-14 16:35:28.0000000|Apr 15 2025 8:22AM|Water Main Valve - 20521119-2500138247 - 2605 N CALUMET ST|Water Main Valve|5 Calendar Days|Apr 19 2025 9:37PM|SE|D|533B|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-14 21:37:01.0000000|3119458.2500000000|13826424.0000000000|2605 N CALUMET ST|HOUSTON|TX|77004|1247840010001|2025-04-14 21:35:28.0000000|MACGREGOR|Greater Southeast MD|||SE|||SW|||SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 8:20:39 AM - Case # 20521119 -2500138247: All investig||make contact please|4/15/2025 8:20:39 AM - Case # 20521119 -2500138247: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138246|2500138246|4239 OLIVE OAK CT HOUSTON TX 77059|29.6104|-95.1172|Service Completed|2025-04-14 16:35:17.0000000|Apr 16 2025 2:46PM|Missed Yard Waste Pickup - 2500138246 - 4239 OLIVE OAK CT|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 9:36PM|SE|E|578U|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 21:36:32.0000000|3202015.7500000000|13789970.0000000000|4239 OLIVE OAK CT|HOUSTON|TX|77059|1190530040020|2025-04-14 21:35:17.0000000|CLEAR LAKE||SETH101|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||2500136376 refer to previous sr disagrees with the outcome nothing was collected within the past two weeks|Completed by John Richardson. Notes: 2500138245|2500138245|5532 ARAPAHOE ST HOUSTON TX 77020|29.7708|-95.3142|Routed|2025-04-14 16:35:15.0000000||Recycling Participation NEW - 2500138245 - 5532 ARAPAHOE ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 9:36PM|NE|B|494G|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 21:36:57.0000000|3137599.7500000000|13846245.0000000000|5532 ARAPAHOE ST|HOUSTON|TX|77020|0581460000008|2025-04-14 21:35:15.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Recycling Participation NEW 4/14/2025 4||5532 aratahoe383279871396|Solid Waste Management 2500138244|2500138244|6719 W MONTGOMERY RD HOUSTON TX 77091|29.8575|-95.4221|Routed|2025-04-14 16:34:33.0000000||MAO General - 2500138244 - 6719 W MONTGOMERY RD|MAO General|14 Working Days|May 2 2025 9:34PM|NW|B|412Y|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-14 21:34:38.0000000|3102427.5000000000|13876674.0000000000|6719 W MONTGOMERY RD|HOUSTON|TX|77091|0162780030002|2025-04-14 21:34:33.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Anita Ivery created MAO General 4/14/2025 4:34:38 PM||Stated she was trying to reach Ms. Landry about renting the MSC.|Neighborhoods 2500138243|2500138243|5532 ARAPAHOE ST HOUSTON TX 77020|29.7708|-95.3142|Service Completed|2025-04-14 16:34:13.0000000|Apr 18 2025 3:16PM|New Resident Container - 2500138243 - 5532 ARAPAHOE ST|New Resident Container|12 Calendar Days|Apr 26 2025 9:35PM|NE|B|494G|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-14 21:35:06.0000000|3137599.7500000000|13846245.0000000000|5532 ARAPAHOE ST|HOUSTON|TX|77020|0581460000008|2025-04-14 21:34:13.0000000|GREATER FIFTH WARD||NEFR105|FRIDAY|NE|NWFR-B-01|FRIDAY-B|NW|S|1st Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Already Been Serviced||5532 aratahoe383279871396|Completed by Kelvin Brandon. Notes: Already Been Serviced 2500138242|2500138242|15 WYNDEN PLACE LN HOUSTON 77056|29.7558|-95.4617|Routed|2025-04-14 16:34:12.0000000||SWM Escalation - 2500138242 - 15 WYNDEN PLACE LN|SWM Escalation|3 Working Days|Apr 17 2025 9:41PM|NW|G|491Q|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 21:34:42.0000000|3091022.2500000000|13839353.0000000000|15 WYNDEN PLACE LN|HOUSTON||77056|1180720010003|2025-04-14 21:34:12.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/14/2025 4:34:42 PM||432775795029 / please pickup extra container / does not belong to resident|Solid Waste Management 2500138241|2500138241|4761 BEECHAVEN DR HOUSTON TX 77053|29.5916|-95.4511|Routed|2025-04-14 16:33:32.0000000||Missed Garbage Pickup - 2500138241 - 4761 BEECHAVEN DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 9:36PM|SW|K|611D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 21:36:06.0000000|3096175.7500000000|13779766.0000000000|4761 BEECHAVEN DR|HOUSTON|TX|77053|6254020060300907|2025-04-14 21:33:32.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Missed Garbage Pickup 4/14/2025 4:36:0||street hasnt been serviced since monday|Solid Waste Management 2500138239|2500138239||29.7584|-95.3698|Routed|2025-04-14 16:32:22.0000000||MYR Correspondence - 2500138239|MYR Correspondence|7 Calendar Days|Apr 21 2025 9:33PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 21:33:02.0000000|0|0|||||none|2025-04-14 21:32:22.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/14/2025 4:33:||Freight Rail/Surface Transportation Policies|Mayor Office 2500138238|12696597-2500138238|9696 KNIGHT RD HOUSTON TX 77045|29.6641|-95.3995|Routed - Integrated|2025-04-14 16:32:10.0000000||Street Condition - 12696597-2500138238 - ALMEDA RD KNIGHT RD|Street Condition|30 Calendar Days|May 14 2025 9:33PM|SW|K|532Z|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 21:33:43.0000000|3111608.2500000000|13806633.0000000000|9696 KNIGHT RD|HOUSTON|TX|77045|1383560010046|2025-04-14 21:32:10.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 11:37:35||+++ ADDRESS WARNING +++Entered Address: ALMEDA RD KNIGHT RDValidated Address: 9696 KNIGHT RD - Address Id: 2030081+++ ADDRESS WARNING +++|Public Works 2500138237|2500138237|10254 VALLEYWOOD DR HOUSTON TX 77041|29.8364|-95.5478|Routed|2025-04-14 16:32:03.0000000||New Resident Container - 2500138237 - 10254 VALLEYWOOD DR|New Resident Container|12 Calendar Days|Apr 26 2025 9:34PM|NW|A|450E|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 21:34:16.0000000|3062820.2500000000|13867827.0000000000|10254 VALLEYWOOD DR|HOUSTON|TX|77041|1065830070003|2025-04-14 21:32:03.0000000|WESTBRANCH|Spring Branch MD|NWFR106|FRIDAY|NW|NWFR-A-05|FRIDAY-A|NW|S|4th Friday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created New Resident Container 4/14/2025 4:34:16||4327-1793-5121 -- Black Green -- Move in date 3/15/25 -- Place near Door fenced yard 10254 valleywood|Solid Waste Management 2500138236|20521118-2500138236|6723 CADILLAC ST HOUSTON TX 77021|29.6978|-95.3675|Service Completed|2025-04-14 16:31:38.0000000|Apr 15 2025 10:28AM|Water Main Valve - 20521118-2500138236 - 6723 CADILLAC ST|Water Main Valve|5 Calendar Days|Apr 19 2025 9:32PM|SE|D|533L|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-14 21:32:49.0000000|3121533.7500000000|13819157.0000000000|6723 CADILLAC ST|HOUSTON|TX|77021|0332040160006|2025-04-14 21:31:38.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-08|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 10:27:52 AM - Case # 20521118 -2500138236: An investig||6723 cadillac st water main valve is broken|4/15/2025 10:27:52 AM - Case # 20521118 -2500138236: An investigation has been completed and a leak was not found at this location. 2500138233|2500138233|8929 SCOTT ST HOUSTON TX 77051|29.6627|-95.3678|Service Completed|2025-04-14 16:31:22.0000000|Apr 15 2025 8:21AM|Nuisance on Commercial Property - 2500138233 - 8929 SCOTT ST|Nuisance on Commercial Property|7 Calendar Days|Apr 21 2025 9:36PM|SE|D|533Y|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-14 21:36:24.0000000|3121840.0600000000|13806426.2400000000|8929 SCOTT ST|HOUSTON|TX|77051|0641680380001|2025-04-14 21:31:22.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE||4th Thursday|SE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|lease contact/HPD's non-emergency (71(zzz)/ 884/3131 or 911 for eme||There's crime and sex work happening at the location.|lease contact/HPD's non-emergency (71(zzz)/ 884/3131 or 911 for emergencies. 2500138232|12696598-2500138232|5501 SCOTT ST HOUSTON TX 77004|29.7084|-95.3571|Service Completed|2025-04-14 16:31:16.0000000|Apr 17 2025 6:11PM|Street Condition - 12696598-2500138232 - S MACGREGOR WAY SCOTT ST|Street Condition|30 Calendar Days|May 14 2025 9:33PM|SE|D|533H|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 21:33:36.0000000|3124734.0000000000|13823027.0000000000|5501 SCOTT ST|HOUSTON|TX|77004|none|2025-04-14 21:31:16.0000000|MACGREGOR|Greater Southeast MD|SETU111|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: S MACGREGOR WAY SCOTT STValidated Address: 5501 SCOTT ST - Address Id: 141104+++ ADDRESS WARNING +++Huge pothole located in the street right before S Macgregor|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance repairs have been completed 2500138231|2500138231|2307 RICHTON ST HOUSTON TX 77098|29.7356|-95.4154|Routed|2025-04-14 16:31:11.0000000||Container Replacement - 2500138231 - 2319 RICHTON ST|Container Replacement|10 Calendar Days|Apr 24 2025 9:32PM|SW|C|492Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 21:32:50.0000000|3105881.2500000000|13832406.0000000000|2307 RICHTON ST|HOUSTON|TX|77098|1371220010008|2025-04-14 21:31:11.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Replacement 4/14/2025 4:32:5||+++ ADDRESS WARNING +++Entered Address: 2319 RICHTON STValidated Address: 2307 RICHTON ST - Address Id: 1973882+++ ADDRESS WARNING +++4328-7705-906|Solid Waste Management 2500138230|2500138230|1215 BONNIE BRAE ST HOUSTON TX 77006|29.7334|-95.3944|Service Completed - Further Actions|2025-04-14 16:30:26.0000000|Apr 15 2025 8:22AM|Missed Yard Waste Pickup - 2500138230 - 1215 BONNIE BRAE ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 9:31PM|SW|C|493W|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 21:31:20.0000000|3112618.2500000000|13831826.0000000000|1215 BONNIE BRAE ST|HOUSTON|TX|77006|0302480000004|2025-04-14 21:30:26.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||missed yard waste whole street|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500138229|2500138229|6649 MEADOWLAWN ST HOUSTON TX 77023|29.7235|-95.3094|Service Completed|2025-04-14 16:30:25.0000000|Apr 17 2025 9:29AM|Container Replacement - 2500138229 - 6649 MEADOWLAWN ST|Container Replacement|10 Calendar Days|Apr 24 2025 9:32PM|SE|I|534D|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 21:32:31.0000000|3139683.2500000000|13829096.0000000000|6649 MEADOWLAWN ST|HOUSTON|TX|77023|0622040010029|2025-04-14 21:30:25.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||03061975136black bin|Completed by Vincent Allen. Notes: 2500138227|12696595-2500138227|KIRBY DR W MAIN ST HOUSTON TX 77098|29.7363|-95.4187|Routed - Integrated|2025-04-14 16:29:54.0000000||Street Condition - 12696595-2500138227 - KIRBY DR W MAIN ST|Street Condition|30 Calendar Days|May 14 2025 9:30PM|SW|C|492U|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 21:30:16.0000000|3104781.0400000000|13832700.5300000000|KIRBY DR W MAIN ST|HOUSTON|TX|77098|0730410070002|2025-04-14 21:29:54.0000000|GREENWAY / UPPER KIRBY AREA|HCID #3 (Upper Kirby)|||NW|||SW|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/17/2025 09:13:42||Crosswalks are buckling and bricks are popping out onto the street creating hazardous road conditions|Public Works 2500138226|12696596-2500138226|3914 ACORN LN HOUSTON TX 77345|30.0692|-95.1736|Service Completed|2025-04-14 16:29:16.0000000|Apr 15 2025 8:39AM|Street Hazard - 12696596-2500138226 - 3914 ACORN LN|Street Hazard|10 Calendar Days|Apr 24 2025 9:30PM|GNEHSA|E|297U|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 21:30:23.0000000|3178651.7500000000|13956130.0000000000|3914 ACORN LN|HOUSTON|TX|77345|1024140000022|2025-04-14 21:29:16.0000000|KINGWOOD AREA||NETU119|TUESDAY|NE|NETU-A-06|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 36.A contractor is working in the area and has b||dirt and sand all over the street|Resolution :36.A contractor is working in the area and has been notified of this request. Close Comments : Contractor working in the area 2500138224|2500138224|6648 LAWNDALE ST HOUSTON TX 77023|29.7238|-95.3093|Service Completed|2025-04-14 16:28:44.0000000|Apr 17 2025 9:29AM|Container Replacement - 2500138224 - 6648 LAWNDALE ST|Container Replacement|10 Calendar Days|Apr 24 2025 9:30PM|SE|I|534D|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 21:30:18.0000000|3139715.7500000000|13829212.0000000000|6648 LAWNDALE ST|HOUSTON|TX|77023|0622040010029|2025-04-14 21:28:44.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-05|MONDAY-A|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||black bin missing/ needs replacement|Completed by Vincent Allen. Notes: 2500138223|2500138223|9403 CADDO RD HOUSTON TX 77078|29.8573|-95.2512|Routed|2025-04-14 16:28:05.0000000||Trash Dumping or Illegal Dumpsite - 2500138223 - 9403 caddo road|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 9:31PM|NE|B|455D|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 21:31:43.0000000|3156575.2500000000|13878302.0000000000|9403 CADDO RD|HOUSTON|TX|77078|0771790050097|2025-04-14 21:28:05.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|29 Calendar Days|Not Applicable|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Trash Dumping or Illegal Dumpsite 4||+++ ADDRESS WARNING +++Entered Address: 9403 caddo roadValidated Address: 9403 CADDO RD - Address Id: 2052313+++ ADDRESS WARNING +++On a vacant lot junk waste on the curb|Solid Waste Management 2500138222|2500138222|6911 SHERMAN ST HOUSTON TX 77011|29.7384|-95.3029|Service Completed|2025-04-14 16:27:23.0000000|Apr 15 2025 12:05PM|Add a Can - 2500138222 - 6911 SHERMAN ST|Add a Can|14 Calendar Days|Apr 28 2025 9:28PM|NE|I|494V|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 21:28:30.0000000|3141562.0000000000|13834572.0000000000|6911 SHERMAN ST|HOUSTON|TX|77011|0390180000019|2025-04-14 21:27:23.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-03|MONDAY-A|SE|S|1st Thursday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Cust request ECC Service - one ((zzz) extra can. // Mailed out stic||0218-1155-1767|Cust request ECC Service - one ((zzz) extra can. // Mailed out sticker - #28747 (April'202(zzz) 2500138221|12696683-2500138221|1102 ALMEDA GENOA RD HOUSTON 77047|29.6133|-95.4043|Routed - Integrated|2025-04-14 16:26:54.0000000||Drainage - 12696683-2500138221 - 1102 ALMEDA GENOA RD|Drainage|30 Calendar Days|May 15 2025 1:42PM|SW|K|572V|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-15 13:42:51.0000000|3110796.2800000000|13788102.1200000000|1102 ALMEDA GENOA RD|HOUSTON||77047|1243450010001|2025-04-14 21:26:54.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW||4th Thursday|SW||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 05:37:42||There is debris clogging the ditch and there is still water.|Public Works 2500138220|2500138220|6650 LEDBETTER ST HOUSTON TX 77087|29.6658|-95.3111|Routed|2025-04-14 16:26:20.0000000||Container Repair - 2500138220 - 6650 LEDBETTER ST|Container Repair|10 Calendar Days|Apr 24 2025 9:27PM|SE|I|534Y|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 21:27:09.0000000|3139803.5000000000|13808083.0000000000|6650 LEDBETTER ST|HOUSTON|TX|77087|0600770070013|2025-04-14 21:26:20.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU104|TUESDAY|SE|SETU-A-05|TUESDAY-A|SE|S|3rd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Container Repair 4/14/2025 4:27:09 PM||Wheels are broken.|Solid Waste Management 2500138218|2500138218|215 ENGEL ST HOUSTON TX 77011|29.7477|-95.3211|Service Completed|2025-04-14 16:25:44.0000000|Apr 15 2025 1:05PM|Missed Garbage Pickup - 2500138218 - 215 ENGEL ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 9:27PM|NE|H|494Q|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 21:27:30.0000000|3135681.2500000000|13837766.0000000000|215 ENGEL ST|HOUSTON|TX|77011|0130930050008|2025-04-14 21:25:44.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes: no can was out or insight||NULL|Completed by Quinton Kingsby. Notes: no can was out or insight to be service 2500138217|2500138217|12407 SOUTH DR HOUSTON TX 77099|29.6749|-95.5981|Routed|2025-04-14 16:25:13.0000000||Missed Garbage Pickup - 2500138217 - 12407 SOUTH DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 9:26PM|SW|F|528V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 21:26:15.0000000|3048600.0000000000|13808633.0000000000|12407 SOUTH DR|HOUSTON|TX|77099|1043790000028|2025-04-14 21:25:13.0000000|ALIEF|International MD|SWMO102|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Missed Garbage Pickup 4/14/2025 4:26:15 PM||no issue reported|Solid Waste Management 2500138216|307043-2500138216|3738 COLVIN ST HOUSTON 77013|29.8004|-95.2284|Routed - Integrated|2025-04-14 16:24:30.0000000||Minimum Standards - 307043-2500138216 - 3738 COLVIN ST|Minimum Standards|153 Working Days|Nov 20 2025 10:31PM|NE|I|456X|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-14 21:24:47.0000000|3164456.5000000000|13857861.0000000000|3738 COLVIN ST|HOUSTON||77013|0781230010082|2025-04-14 21:24:30.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|153 Working Days|Phone|2025-04-20 11:15:04.1430000|Yuris Delcid created Minimum Standards 4/14/2025 4:24:47 PM||abandoned house across the street by the churchhigh weeds|Neighborhoods 2500138215|2500138215|900 BAGBY ST HOUSTON TX 77002|29.7607|-95.3702|Service Completed|2025-04-14 16:23:22.0000000|Apr 14 2025 4:25PM|MAO General - 2500138215 - 900 BAGBY ST|MAO General|14 Working Days|May 2 2025 9:23PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-14 21:23:28.0000000|3119981.2500000000|13841989.0000000000|900 BAGBY ST|HOUSTON|TX|77002|0012510000017|2025-04-14 21:23:22.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Complete||4/14/25Inquiry Activating/Reactivating SN Forwarded to MAO-SC MAO-CG|Complete 2500138214|2500138214|4215 YALE ST HOUSTON TX 77018|29.8251|-95.3999|Routed|2025-04-14 16:22:54.0000000||Non Residential Collection Service NEW - 2500138214 - 4215 YALE ST|Non Residential Collection Service NEW|66 Calendar Days|Jun 19 2025 9:28PM|NW|H|452M|Solid Waste Management|General Support Services|Non Residential Collection Service NEW|0|Active|2025-04-14 21:28:18.0000000|3109825.0000000000|13865125.0000000000|4215 YALE ST|HOUSTON|TX|77018|0410500080025|2025-04-14 21:22:54.0000000|INDEPENDENCE HEIGHTS||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE|SWM GenSupportServ|FULL|66 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Non Residential Collection Service NEW||they have been requesting for a while and never received the cans and have been charged this whole time|Solid Waste Management 2500138213|20521115-2500138213|11726 MILL VALLEY RD HOUSTON TX 77048|29.6323|-95.3549|Service Completed|2025-04-14 16:21:34.0000000|Apr 15 2025 10:32AM|Water Leak - 20521115-2500138213 - 11726 MILL VALLEY RD|Water Leak|10 Calendar Days|Apr 24 2025 9:21PM|SE|D|573M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 21:21:34.0000000|3126285.7500000000|13795497.0000000000|11726 MILL VALLEY RD|HOUSTON|TX|77048|1052740000022|2025-04-14 21:21:34.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-04|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 10:31:31 AM - Case # 20521115 -2500138213: Dear Custom||NULL|4/15/2025 10:31:31 AM - Case # 20521115 -2500138213: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500138212|2500138212|3911 BARNES ST HOUSTON TX 77007|29.7686|-95.4002|Service Completed|2025-04-14 16:21:28.0000000|Apr 17 2025 8:11AM|Missed Garbage Pickup - 2500138212 - 3911 BARNES ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 9:26PM|NW|C|492H|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 21:26:30.0000000|3110363.4300000000|13844597.3400000000|3911 BARNES ST|HOUSTON|TX|77007|0222250000004|2025-04-14 21:21:28.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW||1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: FV||The trash truck has picked up neighbors trash but has skipped over our 5 of the last 6 weeks. It is becoming an issue and our trash has been overflowing when we do not have a dumpster available to dispose of it.|Completed by LaToshia Steptoe. Notes: FV 2500138211|20521116-2500138211|212 E 25TH ST HOUSTON TX 77008|29.8089|-95.3967|Service Completed|2025-04-14 16:21:16.0000000|Apr 15 2025 10:28AM|Water Service - 20521116-2500138211 - 212 E 25TH ST|Water Service|2 Calendar Days|Apr 16 2025 9:22PM|NW|C|453S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 21:22:32.0000000|3111042.0000000000|13859258.0000000000|212 E 25TH ST|HOUSTON|TX|77008|0562800000012|2025-04-14 21:21:16.0000000|GREATER HEIGHTS||NWTH119|THURSDAY|NW|NETH-B-02|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 10:27:20 AM - Case # 20521116 -2500138211: All investi||line that is no longer in service is exposed and needs to be removed|4/15/2025 10:27:20 AM - Case # 20521116 -2500138211: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138210|12696593-2500138210|4215 YALE ST HOUSTON TX 77018|29.8251|-95.3999|Routed - Integrated|2025-04-14 16:21:11.0000000||Street Hazard - 12696593-2500138210 - 4215 YALE ST|Street Hazard|10 Calendar Days|Apr 24 2025 9:22PM|NW|H|452M|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-14 21:22:38.0000000|3109825.0000000000|13865125.0000000000|4215 YALE ST|HOUSTON|TX|77018|0410500080025|2025-04-14 21:21:11.0000000|INDEPENDENCE HEIGHTS||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 11:27:34||over grown ditch|Public Works 2500138209|20521117-2500138209|14251 GULFSTREAM PARK HOUSTON TX 77598|29.592|-95.1778|Service Completed|2025-04-14 16:21:05.0000000|Apr 16 2025 10:18AM|Water Leak - 20521117-2500138209 - 14251 GULFSTREAM PARK|Water Leak|10 Calendar Days|Apr 24 2025 9:22PM|SE|E|617B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 21:22:35.0000000|3182985.7500000000|13782636.0000000000|14251 GULFSTREAM PARK|HOUSTON|TX|77598|1164480000023|2025-04-14 21:21:05.0000000|SOUTH BELT / ELLINGTON||SETH108|THURSDAY|SE|SETH-B-04|THURSDAY-B|SE|S|2nd Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 10:17:16 AM - Case # 20521117 -2500138209: An investig||Caller states the meter is filled with water. Business name Protec.|4/16/2025 10:17:16 AM - Case # 20521117 -2500138209: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500138207|2500138207|6106 LYMBAR DR HOUSTON TX 77096|29.6679|-95.4985|Routed|2025-04-14 16:20:22.0000000||Missed Yard Waste Pickup - 2500138207 - 6106 LYMBAR DR|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 9:22PM|SW|C|530Z|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-14 21:22:06.0000000|3080310.2500000000|13807049.0000000000|6106 LYMBAR DR|HOUSTON|TX|77096|0963730000017|2025-04-14 21:20:22.0000000|MEYERLAND AREA|HCID #5 (Brays Oaks)|SWTU112|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Yard Waste Pickup 4/14/2025 4:22||NULL|Solid Waste Management 2500138206|2500138206|5614 MY WAY HOUSTON TX 77339|30.0838|-95.1948|Service Completed|2025-04-14 16:20:11.0000000|Apr 18 2025 1:45PM|Dead Animal Collection - 2500138206 - 5614 My Way|Dead Animal Collection|4 Calendar Days|Apr 18 2025 9:20PM|GNEHSA|E|297N|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 21:20:11.0000000|3171780.2500000000|13961208.0000000000|5614 MY WAY|HOUSTON|TX|77339|1228390040055|2025-04-14 21:20:11.0000000|KINGWOOD AREA||NETU118|TUESDAY|NE|NETU-A-05|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||Possum dead in street|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500138205|20521112-2500138205|3746 LEHALL ST HOUSTON TX 77021|29.6886|-95.366|Service Completed|2025-04-14 16:19:58.0000000|Apr 15 2025 10:58AM|Water Leak - 20521112-2500138205 - 3746 LEHALL ST|Water Leak|10 Calendar Days|Apr 24 2025 9:20PM|SE|D|533Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 21:20:31.0000000|3122120.2500000000|13815853.0000000000|3746 LEHALL ST|HOUSTON|TX|77021|0391920170001|2025-04-14 21:19:58.0000000|GREATER OST / SOUTH UNION||SETU122|TUESDAY|SE|SWTU-A-09|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 10:57:20 AM - Case # 20521112 -2500138205: All investi||NULL|4/15/2025 10:57:20 AM - Case # 20521112 -2500138205: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138204|12696592-2500138204|959 PATTERSON ST HOUSTON TX 77007|29.7705|-95.4061|Routed - Integrated|2025-04-14 16:19:23.0000000||Traffic Markings - 12696592-2500138204 - PATTERSON ST WASHINGTON AVE|Traffic Markings|28 Calendar Days|May 12 2025 9:19PM|NW|C|492H|Public Works|Transportation Drainage Operations|Traffic Markings|0|Active|2025-04-14 21:19:23.0000000|3108420.0000000000|13845162.0000000000|959 PATTERSON ST|HOUSTON|TX|77007|1234620010004|2025-04-14 21:19:23.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO112|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE||FULL|28 Calendar Days|Email|2025-04-20 11:15:04.1430000|Cole Wilbur created Traffic Markings 4/14/2025 4:19:24 PM||+++ ADDRESS WARNING +++Entered Address: PATTERSON ST WASHINGTON AVEValidated Address: 959 PATTERSON ST - Address Id: 37074+++ ADDRESS WARNING +++|Public Works 2500138203|2500138203|7987 JOY ST HOUSTON 77028|29.8259|-95.2816|Service Completed|2025-04-14 16:19:06.0000000|Apr 16 2025 1:49PM|SWM Escalation - 2500138203 - 7987 JOY ST|SWM Escalation|3 Working Days|Apr 17 2025 9:26PM|NE|B|455K|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-14 21:19:42.0000000|3147319.7500000000|13866573.0000000000|7987 JOY ST|HOUSTON||77028|1423220010001|2025-04-14 21:19:06.0000000|SETTEGAST||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||NULL|Completed by Kelvin Brandon. Notes: Serviced 2500138202|2500138202|2702 COCHRAN ST HOUSTON TX 77009|29.7858|-95.3561|Routed|2025-04-14 16:18:51.0000000||Parking Violation - 2500138202 - 2700 COCHRAN ST|Parking Violation|19 Calendar Days|May 3 2025 9:19PM|NE|H|493D|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 21:19:45.0000000|3124190.7500000000|13851295.0000000000|2702 COCHRAN ST|HOUSTON|TX|77009|1464670010003|2025-04-14 21:18:51.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Parking Violation 4/14/2025 4:19:45 PM||+++ ADDRESS WARNING +++Entered Address: 2700 COCHRAN STValidated Address: 2702 COCHRAN ST - Address Id: 3059602+++ ADDRESS WARNING +++|Parking Management 2500138201|2500138201|302 BERRY RD HOUSTON TX 77022|29.8373|-95.3712|Service Completed|2025-04-14 16:18:39.0000000|Apr 16 2025 8:14AM|Missed Garbage Pickup - 2500138201 - 302 BERRY RD|Missed Garbage Pickup|4 Working Days|Apr 18 2025 9:19PM|NE|H|453G|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 21:19:45.0000000|3118779.0000000000|13869832.0000000000|302 BERRY RD|HOUSTON|TX|77022|0420050000036|2025-04-14 21:18:39.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4103||302 berry rd|Serviced per 4103 2500138200|20521113-2500138200|2326 OTTO ST HOUSTON TX 77093|29.8457|-95.3487|Service Completed|2025-04-14 16:18:08.0000000|Apr 15 2025 3:30PM|Water Leak - 20521113-2500138200 - 2326 OTTO ST|Water Leak|10 Calendar Days|Apr 24 2025 9:19PM|NE|H|454A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 21:19:53.0000000|3125817.7500000000|13873100.0000000000|2326 OTTO ST|HOUSTON|TX|77093|0660970000035|2025-04-14 21:18:08.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO103|MONDAY|NE|NEMO-B-04|MONDAY-B|NE|S|2nd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:30:30 PM - Case # 20521113 -2500138200: All investig||2326 otto/ SWM was picking up heavy trash and broke thru a water line|4/15/2025 3:30:30 PM - Case # 20521113 -2500138200: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138199|20521114-2500138199|6030 BEACONRIDGE DR HOUSTON TX 77053|29.5924|-95.4762|Routed - Integrated|2025-04-14 16:18:00.0000000||Water Leak - 20521114-2500138199 - 6030 BEACONRIDGE DR|Water Leak|10 Calendar Days|Apr 24 2025 9:20PM|SW|K|611B|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 21:20:34.0000000|3088189.0000000000|13779790.0000000000|6030 BEACONRIDGE DR|HOUSTON|TX|77053|2175020220190907|2025-04-14 21:18:00.0000000|FORT BEND HOUSTON||SWFR106|FRIDAY|SW|SWFR-A-06|FRIDAY-A|SW|S|4th Wednesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 09:50:44||NULL|Public Works 2500138198|2500138198|6804 BINTLIFF DR HOUSTON TX 77074|29.7068|-95.5055|No Violation Found|2025-04-14 16:17:28.0000000|Apr 16 2025 1:33PM|Dead Animal Collection - 2500138198 - Bintliff Dr And De Moss Dr|Dead Animal Collection|4 Calendar Days|Apr 18 2025 9:17PM|SW|J|530H|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 21:17:28.0000000|3077650.2500000000|13821117.0000000000|6804 BINTLIFF DR|HOUSTON|TX|77074|0930550000026|2025-04-14 21:17:28.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|No animal found.... need more details.||+++ ADDRESS Warning +++Entered Address: Bintliff Dr And De Moss DrValidated Address: 6804 BINTLIFF DR - Address Id: 415216+++ ADDRESS Warning +++there is a dead dog on the street|No animal found.... need more details. 2500138197|2500138197||29.7584|-95.3698|Routed|2025-04-14 16:16:31.0000000||MYR HPD - 2500138197|MYR HPD|14 Calendar Days|Apr 28 2025 9:16PM||||Mayor Office|Mayor Mail|MYR HPD|0|Active|2025-04-14 21:16:59.0000000|0|0|||||none|2025-04-14 21:16:31.0000000||||||||||||HPD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR HPD 4/14/2025 4:16:59 PM||citizen has safety Concerns at the Hamilton Landing requesting Increased security measures|Mayor Office 2500138196|307042-2500138196|9515 CULLEN BLVD HOUSTON TX 77033|29.6527|-95.3554|Routed - Integrated|2025-04-14 16:16:15.0000000||Nuisance On Property - 307042-2500138196 - 4647 WENDA ST|Nuisance On Property|180 Working Days|Jan 2 2026 10:19PM|SE|D|573D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 21:19:18.0000000|3126013.7500000000|13802945.0000000000|9515 CULLEN BLVD|HOUSTON|TX|77033|0752000030004|2025-04-14 21:16:15.0000000|SUNNYSIDE|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Nuisance On Property 4/14/2025 4:19:18 PM||+++ ADDRESS WARNING +++Entered Address: 4647 WENDA STValidated Address: 9515 CULLEN BLVD - Address Id: 1862122+++ ADDRESS WARNING +++Illegal dumping / vacant lot/ mattress / trash / by 4647 Wenda St on the right side|Neighborhoods 2500138195|20521110-2500138195|3420 NAVIGATION BLVD HOUSTON TX 77003|29.7551|-95.3348|Service Completed|2025-04-14 16:16:00.0000000|Apr 15 2025 12:43PM|Sewer Wastewater - 20521110-2500138195 - 403 N YORK ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 9:17PM|NE|H|494P|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 21:17:44.0000000|3131255.0000000000|13840126.0000000000|3420 NAVIGATION BLVD|HOUSTON|TX|77003|0162080000005|2025-04-14 21:16:00.0000000|SECOND WARD|East End MD|||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:42:34 PM - Case # 20521110 -2500138195: All investi||+++ ADDRESS WARNING +++Entered Address: 403 N YORK STValidated Address: 3420 NAVIGATION BLVD - Address Id: 7750+++ ADDRESS WARNING +++mr. Diaz is requesting contact at 8328373524 . 403 N YORK ST-Allied medical center // sewer is overflowing inside medical|4/15/2025 12:42:34 PM - Case # 20521110 -2500138195: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138194|2500138194|8710 BEVERLY HILL ST HOUSTON TX 77063|29.7303|-95.5174|Routed|2025-04-14 16:15:34.0000000||Meter Investigation - 2500138194 - 8710 BEVERLY HILL ST|Meter Investigation|30 Calendar Days|May 14 2025 9:15PM|SW|F|490Y|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-14 21:15:34.0000000|3073631.7500000000|13829515.0000000000|8710 BEVERLY HILL ST|HOUSTON|TX|77063|1278950010001|2025-04-14 21:15:34.0000000|MID WEST||||SW|||SW|||SW|CAS MeterInvestigation|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|Monica Johnson created Meter Investigation 4/14/2025 4:15:38 PM||Refer to cas big meters to check meter vault|Public Works 2500138193|2500138193|3926 OAKSIDE DR HOUSTON 77053|29.6072|-95.4361|Routed|2025-04-14 16:15:31.0000000||SWM Escalation - 2500138193 - 3926 OAKSIDE DR|SWM Escalation|3 Working Days|Apr 17 2025 9:24PM|SW|K|572S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 21:17:11.0000000|3100759.0000000000|13785571.0000000000|3926 OAKSIDE DR|HOUSTON||77053|0960410000026|2025-04-14 21:15:31.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created SWM Escalation 4/14/2025 4:17:11 PM||Lid damaged = Black container - Physically challenged WA# 152217601250|Solid Waste Management 2500138192|2500138192|14522 ESSENDINE LN HOUSTON TX 77045|29.6151|-95.4479|Service Completed|2025-04-14 16:15:17.0000000|Apr 16 2025 12:00PM|Nuisance On Property - 2500138192 - 14534 ESSENDINE LN|Nuisance On Property|180 Working Days|Jan 6 2026 5:59PM|SW|K|571V|Neighborhoods|Investigations|Nuisance On Property|1|Resolved|2025-04-16 16:59:53.0000000|3096860.0000000000|13788350.0000000000|14522 ESSENDINE LN|HOUSTON|TX|77045|0850570000011|2025-04-14 21:15:17.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR113|FRIDAY|SW|SWFR-B-08|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Joseph Crump. Notes: Observed a nuisance on propert||+++ ADDRESS WARNING +++Entered Address: 14534 ESSENDINE LNValidated Address: 14522 ESSENDINE LN - Address Id: 440550+++ ADDRESS WARNING +++person moved a small house on the front of the property|Completed by Joseph Crump. Notes: Observed a nuisance on property at 14531 Essedine. Will refer to DON for further investigation 2500138191|12696590-2500138191|1016 KELLEY ST HOUSTON TX 77009|29.813|-95.3578|Service Completed|2025-04-14 16:14:42.0000000|Apr 15 2025 7:25AM|Drainage - 12696590-2500138191 - 1016 KELLEY ST|Drainage|30 Calendar Days|May 14 2025 9:15PM|NE|H|453R|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-14 21:15:34.0000000|3123308.8300000000|13861131.1100000000|1016 KELLEY ST|HOUSTON|TX|77009|0660630040001|2025-04-14 21:14:42.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR114|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW||1st Friday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 05.Drainage system properly performing by convey||Culvert needs servicing|Resolution :05.Drainage system properly performing by conveying/clearing runoff as intended no action requiredClose Comments :Investigation complete. 2500138190|20521109-2500138190|1323 LASKEY ST HOUSTON TX 77034|29.6512|-95.2439|Service Completed|2025-04-14 16:13:09.0000000|Apr 15 2025 2:16PM|Water Leak - 20521109-2500138190 - 1323 LASKEY ST|Water Leak|10 Calendar Days|Apr 24 2025 9:13PM|SE|E|576A|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 21:13:09.0000000|3161293.0000000000|13803453.0000000000|1323 LASKEY ST|HOUSTON|TX|77034|0803570000011|2025-04-14 21:13:09.0000000|EDGEBROOK AREA||SETH119|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW|S|2nd Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 2:14:59 PM - Case # 20521109 -2500138190: An investiga||NULL|4/15/2025 2:14:59 PM - Case # 20521109 -2500138190: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500138187|2500138187|15202 HARNESS LN HOUSTON TX 77598|29.5644|-95.1487|Service Completed|2025-04-14 16:11:00.0000000|Apr 16 2025 2:46PM|Missed Yard Waste Pickup - 2500138187 - 15202 HARNESS LN|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 9:11PM|SE|E|617M|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 21:11:47.0000000|3192572.0000000000|13772909.0000000000|15202 HARNESS LN|HOUSTON|TX|77598|1120360000015|2025-04-14 21:11:00.0000000|CLEAR LAKE||SETH108|THURSDAY|SE|SETH-B-08|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes: nothing out||NULL|Completed by John Richardson. Notes: nothing out 2500138186|12696589-2500138186|6882 S GESSNER RD HOUSTON TX 77036|29.705|-95.538|Service Completed|2025-04-14 16:10:33.0000000|Apr 15 2025 7:01AM|Traffic Markings - 12696589-2500138186 - BELLAIRE BLVD S GESSNER RD|Traffic Markings|28 Calendar Days|May 12 2025 9:12PM|SW|J|530E|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-14 21:12:42.0000000|3067300.0000000000|13820234.0000000000|6882 S GESSNER RD|HOUSTON|TX|77036|0915190000002|2025-04-14 21:10:33.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: BELLAIRE BLVD S GESSNER RDValidated Address: 6882 S GESSNER RD - Address Id: 2091109+++ ADDRESS WARNING +++the lane markings need to be repainted through the area|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Concern has previously been investigated and will be worked in FIFO order. Refer to Service Request 12590273 12661907 and also 12586630 2500138185|2500138185|11111 SAGETRAIL DR HOUSTON TX 77089|29.5877|-95.2294|Citation issued|2025-04-14 16:10:10.0000000|Apr 17 2025 10:47AM|Parking Violation - 2500138185 - 11111 SAGETRAIL DR|Parking Violation|19 Calendar Days|May 3 2025 9:15PM|SE|D|616B|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-14 21:15:22.0000000|3166656.7800000000|13780531.5100000000|11111 SAGETRAIL DR|HOUSTON|TX|77089|1031680000018|2025-04-14 21:10:10.0000000|SOUTH BELT / ELLINGTON||SETH111|THURSDAY|SE|SETH-B-01|THURSDAY-B|SE||2nd Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Vehicle has been towed||Truck has been parked out on the street for weeks. it is missing one tire.|Vehicle has been towed 2500138184|12696591-2500138184|6406 KURY LN HOUSTON TX 77008|29.7976|-95.4279|Routed - Integrated|2025-04-14 16:09:55.0000000||Drainage - 12696591-2500138184 - 6406 KURY LN|Drainage|30 Calendar Days|May 14 2025 9:15PM|NW|C|452X|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 21:15:22.0000000|3101248.7500000000|13854854.0000000000|6406 KURY LN|HOUSTON|TX|77008|0913260000024|2025-04-14 21:09:55.0000000|LAZYBROOK / TIMBERGROVE||NWTH107|THURSDAY|NW|NWTH-B-05|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:31:37||Storm inlet drainage located in back of the property has caved-in. Please inspect. Thank you|Public Works 2500138182|2500138182|10811 SOUTHVIEW ST HOUSTON TX 77047|29.6417|-95.365|Routed|2025-04-14 16:09:46.0000000||Recycling Cart Repair - 2500138182 - 10811 SOUTHVIEW ST|Recycling Cart Repair|14 Calendar Days|Apr 28 2025 9:10PM|SE|D|573G|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-14 21:10:45.0000000|3122958.5000000000|13798802.0000000000|10811 SOUTHVIEW ST|HOUSTON|TX|77047|0964470000022|2025-04-14 21:09:46.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR114|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Recycling Cart Repair 4/14/2025 4:10:45||102319901207|Solid Waste Management 2500138181|2500138181|157 HARKNESS ST HOUSTON TX 77076|29.8531|-95.3778|Citation issued|2025-04-14 16:09:38.0000000|Apr 18 2025 3:16PM|Heavy Trash Code Violation - 2500138181 - 157 HARKNESS ST|Heavy Trash Code Violation|25 Working Days|May 19 2025 9:19PM|NE|H|453B|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 21:12:10.0000000|3116522.5000000000|13875495.0000000000|157 HARKNESS ST|HOUSTON|TX|77076|0740910000073|2025-04-14 21:09:38.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO111|MONDAY|NE|NWMO-B-04|MONDAY-B|NW|S|3rd Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Violation remain||157 harkness/ resident cut down tree and left debris in street and ditch|Violation remain 2500138180|2500138180|1515 SKINNER RD HOUSTON 77093|29.8675|-95.3621|SWM Can Delivered|2025-04-14 16:08:55.0000000|Apr 18 2025 1:01PM|SWM Escalation - 2500138180 - 1515 SKINNER RD|SWM Escalation|3 Working Days|Apr 17 2025 9:16PM|NE|B|413U|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-14 21:09:16.0000000|3121323.5000000000|13880902.0000000000|1515 SKINNER RD|HOUSTON||77093|0730770000010|2025-04-14 21:08:55.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|per 4106 delivered can ss0600164||NULL|per 4106 delivered can ss0600164 2500138179|20521108-2500138179|3503 POLK ST HOUSTON TX 77003|29.742|-95.3447|Service Completed|2025-04-14 16:08:34.0000000|Apr 15 2025 11:22AM|Water Service - 20521108-2500138179 - 3503 POLK ST|Water Service|2 Calendar Days|Apr 16 2025 9:10PM|NE|I|494S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 21:10:42.0000000|3128281.5000000000|13835448.0000000000|3503 POLK ST|HOUSTON|TX|77003|0371560000001|2025-04-14 21:08:34.0000000|GREATER EASTWOOD|East Downtown MD|||SE|||SE|||SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:21:57 AM - Case # 20521108 -2500138179: The case yo||no fire water/ business / retail space|4/15/2025 11:21:57 AM - Case # 20521108 -2500138179: The case you reported is closed after research. 2500138178|2500138178|283 SAN FERNANDO DR HOUSTON TX 77060|29.921|-95.3991|Routed|2025-04-14 16:07:54.0000000||Container Repair - 2500138178 - 283 SAN FERNANDO DR|Container Repair|10 Calendar Days|Apr 24 2025 9:09PM|NE|H|373W|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 21:09:01.0000000|3109013.5000000000|13899980.0000000000|283 SAN FERNANDO DR|HOUSTON|TX|77060|1002790000060|2025-04-14 21:07:54.0000000|GREATER GREENSPOINT||NEMO116|MONDAY|NE|NWMO-B-09|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Repair 4/14/2025 4:09:01 PM||3275-1110-2169|Solid Waste Management 2500138177|2500138177|6882 S GESSNER RD HOUSTON TX 77036|29.705|-95.538|Not City Responsibility|2025-04-14 16:07:00.0000000|Apr 15 2025 11:21AM|Mow Esplanade or Median - 2500138177 - BELLAIRE BLVD S GESSNER RD|Mow Esplanade or Median|21 Calendar Days|May 5 2025 9:10PM|SW|J|530E|Parks and Recreation|Greenspace Management|Mow Esplanade or Median|1|Resolved|2025-04-14 21:10:26.0000000|3067300.0000000000|13820234.0000000000|6882 S GESSNER RD|HOUSTON|TX|77036|0915190000002|2025-04-14 21:07:00.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW|PR GreenspaceStatistics|FULL|21 Calendar Days|Phone|2025-04-20 11:15:04.1430000|This is not in the median it's a construction site not HPARD.||+++ ADDRESS WARNING +++Entered Address: BELLAIRE BLVD S GESSNER RDValidated Address: 6882 S GESSNER RD - Address Id: 2091109+++ ADDRESS WARNING +++the sprinkler is causing flooding in the street|This is not in the median it's a construction site not HPARD. Neil James 2500138176|2500138176|1326 MILBY ST HOUSTON TX 77003|29.74|-95.3429|Service Completed|2025-04-14 16:06:34.0000000|Apr 15 2025 8:13AM|Container Replacement - 2500138176 - 1410 MILBY ST|Container Replacement|10 Calendar Days|Apr 24 2025 9:07PM|NE|I|494S|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 21:07:46.0000000|3128798.5000000000|13834822.0000000000|1326 MILBY ST|HOUSTON|TX|77003|0352180000007|2025-04-14 21:06:34.0000000|GREATER EASTWOOD|East Downtown MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: Replaced Unit B||+++ ADDRESS WARNING +++Entered Address: 1410 MILBY STValidated Address: 1326 MILBY ST - Address Id: 4185+++ ADDRESS WARNING +++900023403026|Completed by Shawn Fields. Notes: Replaced Unit B 2500138175|2500138175|10902 HEATHER BLUFF LN HOUSTON TX 77075|29.6065|-95.2652|Service Completed|2025-04-14 16:05:22.0000000|Apr 15 2025 11:59AM|Add a Can - 2500138175 - 10902 HEATHER BLUFF LN|Add a Can|14 Calendar Days|Apr 28 2025 9:06PM|SE|I|575Y|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 21:06:26.0000000|3155049.5000000000|13787005.0000000000|10902 HEATHER BLUFF LN|HOUSTON|TX|77075|1260960020022|2025-04-14 21:05:22.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Cust request ECC Service - one ((zzz) extra can. // Mailed out stic||STICKER ONLY|Cust request ECC Service - one ((zzz) extra can. // Mailed out sticker - #28745 (April'202(zzz) 2500138174|2500138174|4802 LOCKWOOD DR HOUSTON 77026|29.8042|-95.3166|Service Completed|2025-04-14 16:04:58.0000000|Apr 15 2025 11:02AM|MAO General - 2500138174 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 2 2025 9:11PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-14 21:11:21.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON||77026|0651240440623|2025-04-14 21:04:58.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||4-11-25CL took call from constituent about pink flags and wanted to know if the city was responsible. MAO/MJ4-11-25CL did a site visit to look at the pink flags constituent was concerned about.4-11-25 CL called and spoke to Rene about what organization wo|Neighborhoods 2500138173|12696587-2500138173|14704 T C JESTER BLVD HOUSTON TX 77014|29.9976|-95.4808|Service Completed|2025-04-14 16:03:31.0000000|Apr 15 2025 7:13AM|Traffic Signals - 12696587-2500138173 - T C JESTER BLVD W FM 1960 RD|Traffic Signals|22 Calendar Days|May 6 2025 9:07PM|NW|B|331T|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-14 21:07:02.0000000|3082221.0000000000|13927170.0000000000|14704 T C JESTER BLVD|HOUSTON|TX|77014|none|2025-04-14 21:03:31.0000000|||||||||||||LIMITED|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||+++ ADDRESS WARNING +++Entered Address: T C JESTER BLVD W FM 1960 RDValidated Address: 14704 T C JESTER BLVD - Address Id: 373820+++ ADDRESS WARNING +++|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :This intersection does not belong to the City of Houston. It belongs to the Texas Department of Transportation (TxDOT). Referr 2500138172|12696588-2500138172|5127 POLK ST HOUSTON TX 77023|29.7356|-95.3237|Service Completed|2025-04-14 16:03:07.0000000|Apr 18 2025 12:05PM|Traffic School Zone - 12696588-2500138172 - 5127 POLK ST|Traffic School Zone|19 Calendar Days|May 3 2025 9:07PM|NE|I|494X|Public Works|Transportation Drainage Operations|Traffic School Zone|1|Resolved|2025-04-14 21:07:54.0000000|3135017.5000000000|13833323.0000000000|5127 POLK ST|HOUSTON|TX|77023|0591690020002|2025-04-14 21:03:07.0000000|GREATER EASTWOOD|East End MD|SEMO107|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE||FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 62.A work order has been created to perform corr||5100 POLK NAVARRO MIDDLESchool zone beacon fell off due to car accident. used to be located in from of Perfect Painters business in between 5125 and 5127 Polk St.|Resolution :62.A work order has been created to perform corrective maintenanceClose Comments :Debris secured. A work order has been issued to replace knocked down school beacon. 2500138171|20521107-2500138171|4520 HOLMES RD HOUSTON TX 77033|29.6824|-95.3551|Service Completed|2025-04-14 16:02:33.0000000|Apr 14 2025 5:18PM|Sewer Wastewater - 20521107-2500138171 - 4520 HOLMES RD|Sewer Wastewater|1 Calendar Day|Apr 15 2025 9:02PM|SE|D|533R|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 21:02:33.0000000|3125639.2500000000|13813694.0000000000|4520 HOLMES RD|HOUSTON|TX|77033|1458660010001|2025-04-14 21:02:33.0000000|GREATER OST / SOUTH UNION||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 5:18:35 PM - Case # 20521107 -2500138171: All investig||DO NOT RUN CALL CREATED FOR JET PER ALFREDO AYALA AT 4520 HOLMES RD FOR FURTHER INVESTIGATION.|4/14/2025 5:18:35 PM - Case # 20521107 -2500138171: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138170|2500138170|2417 LIDSTONE ST HOUSTON TX 77023|29.7158|-95.3213|Service Completed|2025-04-14 16:02:01.0000000|Apr 16 2025 3:13PM|Missed Yard Waste Pickup - 2500138170 - 2417 LIDSTONE ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 9:07PM|SE|I|534C|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 21:07:02.0000000|3135983.0500000000|13826184.3800000000|2417 LIDSTONE ST|HOUSTON|TX|77023|0563170000089|2025-04-14 21:02:01.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE||3rd Thursday|SE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by John Richardson. Notes:||I had my yard waste out in the city of Houston green composite bag and was still not picked up|Completed by John Richardson. Notes: 2500138169|2500138169|5719 LAKEFIELD DR HOUSTON TX 77033|29.6483|-95.3362|Service Completed|2025-04-14 16:01:57.0000000|Apr 16 2025 11:00AM|Missed Recycling Pickup - 2500138169 - 5719 LAKEFIELD DR|Missed Recycling Pickup|4 Working Days|Apr 18 2025 9:03PM|SE|D|574E|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 21:03:49.0000000|3132038.0000000000|13801483.0000000000|5719 LAKEFIELD DR|HOUSTON|TX|77033|0910680000027|2025-04-14 21:01:57.0000000|SOUTH PARK||SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||5719 lafefield 77063|Completed by Robert Lonzo. Notes: 2500138168|2500138168|11206 PANDORA DR HOUSTON TX 77013|29.8078|-95.2347|Routed|2025-04-14 16:01:45.0000000||Missed Heavy Trash Pickup - 2500138168 - 11206 PANDORA DR|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 9:11PM|NE|I|456T|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 21:04:36.0000000|3162393.0000000000|13860469.0000000000|11206 PANDORA DR|HOUSTON|TX|77013|0731830000090|2025-04-14 21:01:45.0000000|EL DORADO / OATES PRAIRIE||NETH108|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Heavy Trash Pickup 4/14/2025 4:0||whole area not serviced|Solid Waste Management 2500138167|2500138167|5200 KIAM ST HOUSTON TX 77007|29.7814|-95.4137|Service Completed|2025-04-14 16:01:30.0000000|Apr 15 2025 8:19AM|Nuisance on Commercial Property - 2500138167 - 5200 KIAM ST|Nuisance on Commercial Property|7 Calendar Days|Apr 21 2025 9:06PM|NW|C|492C|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-14 21:06:32.0000000|3105916.9200000000|13849034.4000000000|5200 KIAM ST|HOUSTON|TX|77007|1348070010008|2025-04-14 21:01:30.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW||3rd Wednesday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|case ref to city engineer ref case 250013/8720||There is a pile of trash and debris sitting in the corner of Reinerman St and Kiam St.|case ref to city engineer ref case 250013/8720 2500138166|2500138166|9813 MAIN ST HOUSTON TX 77025|29.6783|-95.4266|Service Completed|2025-04-14 16:01:06.0000000|Apr 15 2025 1:16PM|Bandit Sign - 2500138166 - 9813 Main St|Bandit Sign|14 Working Days|May 5 2025 2:06PM|SW|K|532T|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-15 14:06:43.0000000|3102998.0000000000|13811497.0000000000|9813 MAIN ST|HOUSTON|TX|77025|0451910000418|2025-04-14 21:01:06.0000000|SOUTH MAIN||||SW|||SE|||SW|NS BanditSign|FULL|14 Working Days|SCF|2025-04-20 11:15:04.1430000|1 sign confiscated||Yellow bandit sign in front of the Shell facing North-bound Main St traffic coming from the intersection with 610 South Loop West feeder road. Supporting picture attached is dated 04-14-25. Yellow bandit sign littering the sidewalk.|1 sign confiscated 2500138165|2500138165|5470 KULDELL DR HOUSTON 77096|29.6814|-95.4836|Service Completed|2025-04-14 16:00:47.0000000|Apr 16 2025 9:27AM|Liaison Comm - 2500138165 - 5470 KULDELL DR|Liaison Comm|5 Working Days|Apr 21 2025 9:08PM|SW|C|531P|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 21:01:07.0000000|3084874.2500000000|13812098.0000000000|5470 KULDELL DR|HOUSTON||77096|0924600000018|2025-04-14 21:00:47.0000000|MEYERLAND AREA||SWTU122|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||Container Replacement - 2500110736 - 5470 KULDELL DR|container department has been notified 2500138163|2500138163|6123 CLARIDGE DR HOUSTON 77096|29.6611|-95.4995|Service Completed|2025-04-14 16:00:06.0000000|Apr 16 2025 9:30AM|Liaison Comm - 2500138163 - 6123 CLARIDGE DR|Liaison Comm|5 Working Days|Apr 21 2025 9:08PM|SW|K|530Z|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 21:01:23.0000000|3080058.7500000000|13804569.0000000000|6123 CLARIDGE DR|HOUSTON||77096|1043280000126|2025-04-14 21:00:06.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH109|THURSDAY|SW|SWTH-A-03|THURSDAY-A|SW|S|2nd Friday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||please contact customer has been waiting for container for monthsRecycling Cart Replace - 2400490170 - 6123 CLARIDGE DRplease assist citizen is still waiting for recyling|container department has been notified 2500138162|2500138162|1102 ALMEDA GENOA RD HOUSTON TX 77047|29.6133|-95.4043|Service Completed|2025-04-14 15:58:45.0000000|Apr 14 2025 4:27PM|Nuisance on Commercial Property - 2500138162 - 1102 ALMEDA GENOA RD|Nuisance on Commercial Property|7 Calendar Days|Apr 21 2025 9:03PM|SW|K|572V|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-14 21:03:48.0000000|3110796.2800000000|13788102.1200000000|1102 ALMEDA GENOA RD|HOUSTON|TX|77047|1243450010001|2025-04-14 20:58:45.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW||4th Thursday|SW|HPC DangerousComBldg|FULL|7 Calendar Days|Portal|2025-04-20 11:15:04.1430000|case ref to city engineer ref 25001/38221||There is debris clogging the ditch and there is still water.|case ref to city engineer ref 25001/38221 2500138161|2500138161|12047 CORONA LN HOUSTON 77072|29.6946|-95.5917|Service Completed|2025-04-14 15:58:37.0000000|Apr 17 2025 12:15PM|SWM Escalation - 2500138161 - 12047 CORONA LN|SWM Escalation|3 Working Days|Apr 17 2025 9:07PM|SW|F|529J|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-14 21:00:29.0000000|3050418.2500000000|13815850.0000000000|12047 CORONA LN|HOUSTON||77072|1001550000006|2025-04-14 20:58:37.0000000|ALIEF|International MD|SWMO108|MONDAY|SW|SWMO-B-10|MONDAY-B|SW|S|1st Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Can #573942 delivered by Supervisor Moore on 4/15/25||448905502044|Can #573942 delivered by Supervisor Moore on 4/15/25 2500138160|2500138160|12901 TEXACO RD HOUSTON 77013|29.8003|-95.2114|Service Completed|2025-04-14 15:58:09.0000000|Apr 15 2025 3:51PM|Liaison Comm - 2500138160 - 12901 TEXACO RD|Liaison Comm|5 Working Days|Apr 21 2025 9:05PM|NE|I|456Y|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 20:58:39.0000000|3169868.5000000000|13858004.0000000000|12901 TEXACO RD|HOUSTON||77013|0750570060118|2025-04-14 20:58:09.0000000|NORTHSHORE||NETH109|THURSDAY|NE|NETH-A-05|THURSDAY-A|NE|S|1st Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||NULL|Container department has been notified 2500138159|2500138159|4802 LOCKWOOD DR HOUSTON 77026|29.8042|-95.3166|Service Completed|2025-04-14 15:57:58.0000000|Apr 15 2025 11:01AM|MAO General - 2500138159 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 2 2025 9:04PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-14 21:04:19.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON||77026|0651240440623|2025-04-14 20:57:58.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||4-11-25CL took call from constituent about pink flags and wanted to know if the city was responsible. MAO/MJ4-11-25CL did a site visit to look at the pink flags constituent was concerned about.4-11-25 CL called and spoke to Rene about what organization wo|Neighborhoods 2500138158|2500138158|2415 LIDSTONE ST HOUSTON TX 77023|29.716|-95.3213|No Violation Found|2025-04-14 15:57:49.0000000|Apr 15 2025 11:37AM|Parking Violation - 2500138158 - 2415 LIDSTONE ST|Parking Violation|19 Calendar Days|May 3 2025 9:02PM|SE|I|534C|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-14 21:02:56.0000000|3135998.2100000000|13826232.7700000000|2415 LIDSTONE ST|HOUSTON|TX|77023|0563170000090|2025-04-14 20:57:49.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE||3rd Thursday|SE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|No vehicles is parked at this location||This car has been parked for more than 24 hours|No vehicles is parked at this location 2500138157|20521105-2500138157|1218 MUIRFIELD PL HOUSTON TX 77055|29.7913|-95.4697|Service Completed|2025-04-14 15:57:38.0000000|Apr 14 2025 5:22PM|Sewer Wastewater - 20521105-2500138157 - 1218 MUIRFIELD PL|Sewer Wastewater|1 Calendar Day|Apr 15 2025 8:59PM|NW|A|451Y|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 20:59:22.0000000|3088074.0000000000|13852174.0000000000|1218 MUIRFIELD PL|HOUSTON|TX|77055|1179500010040|2025-04-14 20:57:38.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 5:20:49 PM - Case # 20521105 -2500138157: All investig||sewer/ overflowing inside at 1218 MUIRFIELD PL|4/14/2025 5:20:49 PM - Case # 20521105 -2500138157: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138156|2500138156|3738 COLVIN ST HOUSTON TX 77013|29.8004|-95.2284|Service Completed|2025-04-14 15:57:05.0000000|Apr 14 2025 4:25PM|Dangerous Commercial Building - 2500138156 - 3738 COLVIN ST|Dangerous Commercial Building|10 Calendar Days|Apr 24 2025 8:58PM|NE|I|456X|Public Works|Houston Permitting Center|Dangerous Commercial Building|1|Resolved|2025-04-14 20:58:59.0000000|3164456.5000000000|13857861.0000000000|3738 COLVIN ST|HOUSTON|TX|77013|0781230010082|2025-04-14 20:57:05.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE|HPC DangerousComBldg|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|case ref to D.O.N ref 25001/38216||abandoned house across the street by the churchhigh weeds|case ref to D.O.N ref 25001/38216 2500138155|20521106-2500138155|10903 PANAY DR HOUSTON TX 77048|29.6407|-95.347|Service Completed|2025-04-14 15:57:00.0000000|Apr 14 2025 4:43PM|Sewer Wastewater - 20521106-2500138155 - 10903 PANAY DR|Sewer Wastewater|1 Calendar Day|Apr 15 2025 8:57PM|SE|D|573H|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 20:57:42.0000000|3128682.2500000000|13798601.0000000000|10903 PANAY DR|HOUSTON|TX|77048|0920310000013|2025-04-14 20:57:00.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 4:41:23 PM - Case # 20521106 -2500138155: All investig||NULL|4/14/2025 4:41:23 PM - Case # 20521106 -2500138155: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138154|2500138154|13416 HOOPER RD HOUSTON TX 77047|29.6135|-95.4052|Routed|2025-04-14 15:56:05.0000000||Missed Recycling Pickup - 2500138154 - 13416 HOOPER RD|Missed Recycling Pickup|4 Working Days|Apr 18 2025 9:01PM|SW|K|572V|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-14 21:01:09.0000000|3110421.9800000000|13788130.1200000000|13416 HOOPER RD|HOUSTON|TX|77047|0751190010001|2025-04-14 20:56:05.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW||4th Thursday|SW|SWM Recycling|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Recycling Pickup 4/14/2025 4:01:09 P||Recycling has not been picked up for 2.5 months|Solid Waste Management 2500138153|307041-2500138153|3738 COLVIN ST HOUSTON TX 77013|29.8004|-95.2284|Routed - Integrated|2025-04-14 15:55:08.0000000||Nuisance On Property - 307041-2500138153 - 3738 COLVIN ST|Nuisance On Property|180 Working Days|Jan 2 2026 9:56PM|NE|I|456X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:56:44.0000000|3164456.5000000000|13857861.0000000000|3738 COLVIN ST|HOUSTON|TX|77013|0781230010082|2025-04-14 20:55:08.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Nuisance On Property 4/14/2025 3:56:44||abandoned house across the street by the churchhigh weeds|Neighborhoods 2500138151|2500138151|8707 ARABELLE ST HOUSTON TX 77088|29.8801|-95.4253|Routed|2025-04-14 15:53:51.0000000||Trash Dumping or Illegal Dumpsite - 2500138151 - 8707 Arabelle St|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 8:53PM|NW|B|412P|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 20:53:51.0000000|3101169.7500000000|13884875.0000000000|8707 ARABELLE ST|HOUSTON|TX|77088|0710900280211|2025-04-14 20:53:51.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Causing foul odors|Solid Waste Management 2500138150|2500138150|2606 ASHLAND ST HOUSTON TX 77008|29.8104|-95.4034|Routed|2025-04-14 15:53:28.0000000||Container Replacement - 2500138150 - 2606 ASHLAND ST|Container Replacement|10 Calendar Days|Apr 24 2025 8:58PM|NW|C|452V|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 20:58:30.0000000|3108893.1800000000|13859733.4000000000|2606 ASHLAND ST|HOUSTON|TX|77008|1303020010021|2025-04-14 20:53:28.0000000|GREATER HEIGHTS||NWTH113|THURSDAY|NW|NETH-B-01|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Container Replacement 4/14/2025 3:58:30 PM||I believe my trash can was delivered to the wrong house|Solid Waste Management 2500138149|2500138149|ELLA BLVD N LOOP FWY W HOUSTON TX 77018|29.8131|-95.4294|Service Completed|2025-04-14 15:53:26.0000000|Apr 15 2025 9:50AM|Bandit Sign - 2500138149 - ELLA BLVD N LOOP FWY W|Bandit Sign|14 Working Days|May 2 2025 8:58PM|NW|C|452P|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-14 20:58:29.0000000|3100553.6500000000|13860499.1500000000|ELLA BLVD N LOOP FWY W|HOUSTON|TX|77018|0831030000376|2025-04-14 20:53:26.0000000|CENTRAL NORTHWEST||NWTU105|TUESDAY|NW|NETU-B-01|TUESDAY-B|NE||3rd Thursday|NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|Inspector removed 3 signs||Attached to sign posts and in ground|Inspector removed 3 signs 2500138148|2500138148|4802 LOCKWOOD DR HOUSTON 77026|29.8042|-95.3166|Service Completed|2025-04-14 15:52:54.0000000|Apr 15 2025 11:01AM|MAO General - 2500138148 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 2 2025 8:57PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-14 20:57:35.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON||77026|0651240440623|2025-04-14 20:52:54.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||4-11-25CL took call from constituent about pink flags and wanted to know if the city was responsible. MAO/MJ4-11-25CL did a site visit to look at the pink flags constituent was concerned about.|Neighborhoods 2500138147|2500138147|N DURHAM DR N LOOP FWY W HOUSTON TX 77018|29.8132|-95.4116|Service Completed|2025-04-14 15:52:26.0000000|Apr 15 2025 11:18AM|Bandit Sign - 2500138147 - N DURHAM DR N LOOP FWY W|Bandit Sign|14 Working Days|May 2 2025 8:57PM|NW|C|452R|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-14 20:57:29.0000000|3106389.0500000000|13860704.4900000000|N DURHAM DR N LOOP FWY W|HOUSTON|TX|77018|0660450150003|2025-04-14 20:52:26.0000000|CENTRAL NORTHWEST||||NW|||NE|||NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|Inspector removed 5 signs||Attached to sign posts|Inspector removed 5 signs 2500138146|2500138146|6917 MYRTLE ST HOUSTON TX 77087|29.7134|-95.296|Service Completed|2025-04-14 15:52:21.0000000|Apr 17 2025 8:50AM|Container Replacement - 2500138146 - 6917 MYRTLE ST|Container Replacement|10 Calendar Days|Apr 24 2025 8:55PM|SE|I|535E|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 20:55:43.0000000|3144059.2500000000|13825534.0000000000|6917 MYRTLE ST|HOUSTON|TX|77087|0601260140024|2025-04-14 20:52:21.0000000|PECAN PARK|East End MD|SEMO117|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||0426111011576917 murdle st 77087|Completed by Vincent Allen. Notes: 2500138144|12696584-2500138144|5401 YALE ST HOUSTON TX 77091|29.8443|-95.403|Routed - Integrated|2025-04-14 15:51:52.0000000||Street Condition - 12696584-2500138144 - 300 W DONOVAN ST|Street Condition|30 Calendar Days|May 14 2025 8:54PM|NW|H|452H|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 20:54:03.0000000|3108569.2500000000|13872097.0000000000|5401 YALE ST|HOUSTON|TX|77091|1452910010001|2025-04-14 20:51:52.0000000|INDEPENDENCE HEIGHTS||NWTU114|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 10:59:34||+++ ADDRESS WARNING +++Entered Address: 300 W DONOVAN STValidated Address: 5401 YALE ST - Address Id: 1227106+++ ADDRESS WARNING +++holes on street 300-500 block of W Donovan St|Public Works 2500138143|12696585-2500138143|7901 AIRPORT BLVD HOUSTON TX 77061|29.6586|-95.2755|Service Completed|2025-04-14 15:51:44.0000000|Apr 15 2025 6:33AM|Traffic Signal Maintenance - 12696585-2500138143 - 7901 AIRPORT BLVD|Traffic Signal Maintenance|1 Calendar Day|Apr 15 2025 8:54PM|SE|I|575B|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-14 20:54:05.0000000|3151176.5000000000|13805841.0000000000|7901 AIRPORT BLVD|HOUSTON|TX|77061|1097870000009|2025-04-14 20:51:44.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||Caller states traffic light not working|Resolution :38. Task CompletedClose Comments :Intersection is cycling 2500138142|12696583-2500138142|4435 GALVESTON RD HOUSTON TX 77017|29.688|-95.258|Service Completed|2025-04-14 15:51:33.0000000|Apr 15 2025 7:51AM|Traffic Signal Maintenance - 12696583-2500138142 - 17302 galveston road|Traffic Signal Maintenance|1 Calendar Day|Apr 15 2025 8:52PM|SE|I|535R|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-14 20:52:23.0000000|3156538.0000000000|13816728.0000000000|4435 GALVESTON RD|HOUSTON|TX|77017|1195940010001|2025-04-14 20:51:33.0000000|MEADOWBROOK / ALLENDALE||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||+++ ADDRESS WARNING +++Entered Address: 17302 galveston roadValidated Address: 4435 GALVESTON RD - Address Id: 89197+++ ADDRESS WARNING +++Traffic Signal north on Highway 3 turning left on Medical Center is stuck on red.|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :This is not a City of Houston intersection was referred to TxDot 2500138141|2500138141|10602 SAGEWICK DR HOUSTON TX 77089|29.6054|-95.2185|Service Completed - Further Actions|2025-04-14 15:51:23.0000000|Apr 15 2025 3:28PM|Occupancy Violation - 2500138141 - 10602 SAGEWICK DR|Occupancy Violation|7 Calendar Days|Apr 21 2025 8:52PM|SE|D|576Y|Public Works|Houston Permitting Center|Occupancy Violation|1|Resolved|2025-04-14 20:52:15.0000000|3169914.0000000000|13787098.0000000000|10602 SAGEWICK DR|HOUSTON|TX|77089|1030040000022|2025-04-14 20:51:23.0000000|SOUTH BELT / ELLINGTON||SETH117|THURSDAY|SE|SWTH-B-03|THURSDAY-B|SW|S|2nd Thursday|SE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Notice posted on property follow up scheduled.||RUNNING A USED CAR LOT/// NO BUSINESS SIGN POSTED|Notice posted on property follow up scheduled. 2500138140|12696594-2500138140|5772 KNOX ST HOUSTON TX 77091|29.8501|-95.423|Routed - Integrated|2025-04-14 15:50:49.0000000||Street Condition - 12696594-2500138140 - PAUL QUINN ST KNOX ST|Street Condition|30 Calendar Days|May 14 2025 9:23PM|NW|B|452C|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 21:23:42.0000000|3102284.7500000000|13873962.0000000000|5772 KNOX ST|HOUSTON|TX|77091|0162780030109|2025-04-14 20:50:49.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 11:25:34||+++ ADDRESS WARNING +++Entered Address: PAUL QUINN ST KNOX STValidated Address: 5772 KNOX ST - Address Id: 576144+++ ADDRESS WARNING +++Paul Quinn St and Knox St/ work was done and ground was left uneven and all dirt and debris left. It is dangerous for|Public Works 2500138139|2500138139|6917 MYRTLE ST HOUSTON TX 77087|29.7134|-95.296|Service Completed|2025-04-14 15:50:30.0000000|Apr 14 2025 4:30PM|Add a Can - 2500138139 - 6917 MYRTLE ST|Add a Can|14 Calendar Days|Apr 28 2025 8:52PM|SE|I|535E|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 20:52:14.0000000|3144059.2500000000|13825534.0000000000|6917 MYRTLE ST|HOUSTON|TX|77087|0601260140024|2025-04-14 20:50:30.0000000|PECAN PARK|East End MD|SEMO117|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||0426111011576917 murdle st 77087|Solid Waste Management 2500138138|2500138138|4035 SHERWOOD HOUSTON TX 77339|30.0737|-95.2027|Routed|2025-04-14 15:50:27.0000000||Parking Violation - 2500138138 - 4035 SHERWOOD WEST ST|Parking Violation|19 Calendar Days|May 3 2025 8:55PM|GNEHSA|E|296V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 20:55:09.0000000|3169328.0000000000|13957470.0000000000|4035 SHERWOOD|HOUSTON|TX|77339|1143170200399|2025-04-14 20:50:27.0000000|KINGWOOD AREA||NETU115|TUESDAY|NE|NETU-A-07|TUESDAY-A|NE|S|2nd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Parking Violation 4/14/2025 3:55:09 PM||+++ ADDRESS WARNING +++Entered Address: 4035 SHERWOOD WEST STValidated Address: 4035 SHERWOOD - Address Id: 1046742+++ ADDRESS WARNING +++back windshield knocked out/no gas tank cover|Parking Management 2500138137|2500138137|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-14 15:50:21.0000000|Apr 15 2025 11:01AM|MAO General - 2500138137 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 2 2025 8:50PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-14 20:50:21.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-14 20:50:21.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||CL took call from constituent about pink flags and wanted to know if the city was responsible.MAO/MJ|Neighborhoods 2500138136|2500138136|10703 VILLA LEA LN HOUSTON TX 77071|29.6653|-95.5186|Routed|2025-04-14 15:50:13.0000000||Missed Garbage Pickup - 2500138136 - 10703 VILLA LEA LN|Missed Garbage Pickup|4 Working Days|Apr 18 2025 8:51PM|SW|K|530Y|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 20:51:05.0000000|3073930.7500000000|13805911.0000000000|10703 VILLA LEA LN|HOUSTON|TX|77071|1049060000084|2025-04-14 20:50:13.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Garbage Pickup 4/14/2025 3:51:||entire street was not servivced.|Solid Waste Management 2500138135|2500138135|12302 ELLA LEE LN HOUSTON TX 77077|29.7397|-95.5991|Routed|2025-04-14 15:50:09.0000000||Parking Violation - 2500138135 - 12302 ella lee lane|Parking Violation|19 Calendar Days|May 3 2025 8:50PM|SW|G|488V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 20:50:21.0000000|3047601.2500000000|13832170.0000000000|12302 ELLA LEE LN|HOUSTON|TX|77077|1138110000062|2025-04-14 20:50:09.0000000|BRIAR FOREST||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Email|2025-04-20 11:15:04.1430000|Melonie Curry created Parking Violation 4/14/2025 3:50:21 PM||+++ ADDRESS WARNING +++Entered Address: 12302 ella lee laneValidated Address: 12302 ELLA LEE LN - Address Id: 479234+++ ADDRESS WARNING +++DO not place a physical warning on the truck. Use Digital chalking only|Parking Management 2500138134|2500138134|N LOOP YALE ST HOUSTON TX 77008|29.8133|-95.3994|Service Completed|2025-04-14 15:50:04.0000000|Apr 15 2025 9:49AM|Bandit Sign - 2500138134 - N LOOP YALE ST|Bandit Sign|14 Working Days|May 2 2025 8:55PM|NW|H|452R|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-14 20:55:06.0000000|3110160.3700000000|13860895.3700000000|N LOOP YALE ST|HOUSTON|TX|77008|none|2025-04-14 20:50:04.0000000|INDEPENDENCE HEIGHTS||NWTU101|TUESDAY|NW|NWTU-A-08|TUESDAY-A|NW||3rd Thursday|NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|Inspector states there are 0 signs at location at this time||Attached to sign posts|Inspector states there are 0 signs at location at this time 2500138133|12696586-2500138133|7423 MARTIN LUTHER KING BLVD HOUSTON TX 77033|29.6739|-95.3364|Routed - Integrated|2025-04-14 15:49:50.0000000||Traffic Signals - 12696586-2500138133 - VAN FLEET ST MARTIN LUTHER KING BLVD|Traffic Signals|22 Calendar Days|May 6 2025 8:55PM|SE|D|534S|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-14 20:55:40.0000000|3131765.7500000000|13810860.0000000000|7423 MARTIN LUTHER KING BLVD|HOUSTON|TX|77033|0421760000008|2025-04-14 20:49:50.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Traffic Signals 4/14/2025 3:55:40 PM||+++ ADDRESS WARNING +++Entered Address: VAN FLEET ST MARTIN LUTHER KING BLVDValidated Address: 7423 MARTIN LUTHER KING BLVD - Address Id: 202299+++ ADDRESS WARNING +++|Public Works 2500138132|2500138132|8401 SANDRA ST HOUSTON TX 77016|29.8366|-95.3144|Service Completed|2025-04-14 15:48:40.0000000|Apr 18 2025 9:43AM|Dead Animal Collection - 2500138132 - 8401 SANDRA ST|Dead Animal Collection|4 Calendar Days|Apr 18 2025 8:49PM|NE|B|454G|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 20:49:44.0000000|3136810.5000000000|13870134.0000000000|8401 SANDRA ST|HOUSTON|TX|77016|0660260160290|2025-04-14 20:48:40.0000000|TRINITY / HOUSTON GARDENS||NETU118|TUESDAY|NE|NWTU-A-02|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: GOAT COLLECTED||Dead goat.|Completed by Samuel Gallegos. Notes: GOAT COLLECTED 2500138130|2500138130|N LOOP N MAIN ST HOUSTON TX 77022|29.8143|-95.3918|Service Completed|2025-04-14 15:48:25.0000000|Apr 15 2025 9:48AM|Bandit Sign - 2500138130 - N LOOP N MAIN ST|Bandit Sign|14 Working Days|May 2 2025 8:53PM|NW|H|453N|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-14 20:53:27.0000000|3112549.8600000000|13861345.8500000000|N LOOP N MAIN ST|HOUSTON|TX|77022|none|2025-04-14 20:48:25.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|||NW|||NW|||NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|Inspector removed 2 signs||Attached to back of wrong way signs|Inspector removed 2 signs 2500138129|2500138129|4126 BOONE RD HOUSTON 77072|29.714|-95.5759|Routed|2025-04-14 15:48:17.0000000||SWM Escalation - 2500138129 - 4126 BOONE RD|SWM Escalation|3 Working Days|Apr 17 2025 8:55PM|SW|F|529B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 20:48:47.0000000|3055250.5000000000|13823056.0000000000|4126 BOONE RD|HOUSTON||77072|1087250020258|2025-04-14 20:48:17.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/14/2025 3:48:47 PM||truck took her container and she needs replacement|Solid Waste Management 2500138128|2500138128|9314 CHATWOOD DR HOUSTON TX 77078|29.8428|-95.2513|Service Completed|2025-04-14 15:47:49.0000000|Apr 16 2025 12:25PM|Missed Garbage Pickup - 2500138128 - 9314 Chatwood Dr|Missed Garbage Pickup|4 Working Days|Apr 18 2025 8:47PM|NE|B|455H|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 20:47:49.0000000|3156729.5000000000|13873024.0000000000|9314 CHATWOOD DR|HOUSTON|TX|77078|0820250000471|2025-04-14 20:47:49.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NETH-A-03|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Serviced per 50771 4/16/25||Once again my trash keeps getting missed . my trash keep getting missed|Serviced per 50771 4/16/25 2500138126|2500138126|N LOOP AIRLINE DR HOUSTON TX 77009|29.8137|-95.3825|Service Completed|2025-04-14 15:46:51.0000000|Apr 15 2025 9:47AM|Bandit Sign - 2500138126 - N LOOP AIRLINE DR|Bandit Sign|14 Working Days|May 2 2025 8:51PM|NW|H|453P|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-14 20:51:54.0000000|3115586.1300000000|13861057.2600000000|N LOOP AIRLINE DR|HOUSTON|TX|77009|0580130000001|2025-04-14 20:46:51.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-06|THURSDAY-A|NW||1st Friday|NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|Inspector removed 3 signs||On back or signs. Westbound feeder|Inspector removed 3 signs 2500138125|2500138125|5730 NORTHRIDGE DR HOUSTON TX 77033|29.6679|-95.3355|Routed|2025-04-14 15:46:51.0000000||Container Replacement - 2500138125 - 5730 NORTHRIDGE DR|Container Replacement|10 Calendar Days|Apr 24 2025 8:50PM|SE|D|534W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 20:50:14.0000000|3132035.5000000000|13808629.0000000000|5730 NORTHRIDGE DR|HOUSTON|TX|77033|0790300290013|2025-04-14 20:46:51.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Replacement 4/14/2025 3:50:14||NULL|Solid Waste Management 2500138123|20521103-2500138123|5616 BALBO ST HOUSTON TX 77091|29.8473|-95.4543|Service Completed|2025-04-14 15:46:01.0000000|Apr 15 2025 4:20PM|Water Leak - 20521103-2500138123 - 5616 BALBO ST|Water Leak|10 Calendar Days|Apr 24 2025 8:46PM|NW|B|451D|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 20:46:48.0000000|3092344.5000000000|13872659.0000000000|5616 BALBO ST|HOUSTON|TX|77091|1272820020004|2025-04-14 20:46:01.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:19:46 PM - Case # 20521103 -2500138123: An investiga||NULL|4/15/2025 4:19:46 PM - Case # 20521103 -2500138123: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500138122|20521104-2500138122|102 W DYNA DR HOUSTON TX 77037|29.9221|-95.4081|Service Completed|2025-04-14 15:45:41.0000000|Apr 14 2025 5:46PM|Water Leak - 20521104-2500138122 - 118 W Dyna Dr|Water Leak|10 Calendar Days|Apr 24 2025 8:45PM|NE|H|372Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 20:45:41.0000000|3106145.2500000000|13900285.0000000000|102 W DYNA DR|HOUSTON|TX|77037|none|2025-04-14 20:45:41.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/14/2025 5:44:57 PM - Case # 20521104 -2500138122: All investig||+++ ADDRESS Warning +++Entered Address: 118 W Dyna DrValidated Address: 102 W DYNA DR - Address Id: 1173376+++ ADDRESS Warning +++water leaking in driveway of car wash|4/14/2025 5:44:57 PM - Case # 20521104 -2500138122: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138120|2500138120|W 23RD ST N DURHAM DR HOUSTON TX 77008|29.8068|-95.4123|Service Completed|2025-04-14 15:45:01.0000000|Apr 15 2025 12:10PM|Bandit Sign - 2500138120 - W 23RD ST N DURHAM DR|Bandit Sign|14 Working Days|May 2 2025 8:50PM|NW|C|452U|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-14 20:50:02.0000000|3106027.8600000000|13858254.6100000000|W 23RD ST N DURHAM DR|HOUSTON|TX|77008|0200470000001|2025-04-14 20:45:01.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW||3rd Wednesday|NE|NS BanditSign|FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|Inspector removed 1 signs||On pole|Inspector removed 1 signs 2500138119|12696582-2500138119|7300 WASHINGTON AVE HOUSTON TX 77007|29.7783|-95.4293|Service Completed|2025-04-14 15:44:49.0000000|Apr 16 2025 7:49AM|Traffic Signals - 12696582-2500138119 - 7300 washington avenue|Traffic Signals|22 Calendar Days|May 6 2025 8:46PM|NW|C|492F|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-14 20:46:23.0000000|3101034.0000000000|13847836.0000000000|7300 WASHINGTON AVE|HOUSTON|TX|77007|0440780000033|2025-04-14 20:44:49.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: 7300 washington avenueValidated Address: 7300 WASHINGTON AVE - Address Id: 36703+++ ADDRESS WARNING +++Traffic signals backing up in area due to construction in area. exiting katy freeway. timing is off in area gree|Resolution :07. Investigation / Inspection completedClose Comments :Due to the ongoing construction pattern changes have been implemented to help with traffic flow. 2500138118|2500138118|12330 BLUE RIVER DR HOUSTON TX 77050|29.9024|-95.2908|Routed|2025-04-14 15:44:37.0000000||Parking Violation - 2500138118 - 12330 BLUE RIVER DR|Parking Violation|19 Calendar Days|May 3 2025 8:46PM|NE|B|415E|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 20:46:47.0000000|3143529.0000000000|13894312.0000000000|12330 BLUE RIVER DR|HOUSTON|TX|77050|1054560000017|2025-04-14 20:44:37.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created Parking Violation 4/14/2025 3:46:47 PM||truck has been parked for 6 months with flat tires|Parking Management 2500138117|2500138117|9314 CHATWOOD DR HOUSTON TX 77078|29.8428|-95.2513|Routed|2025-04-14 15:43:54.0000000||Trash Dumping or Illegal Dumpsite - 2500138117 - 9314 Chatwood Dr|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 14 2025 2:14PM|NE|B|455H|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-15 14:14:07.0000000|3156729.5000000000|13873024.0000000000|9314 CHATWOOD DR|HOUSTON|TX|77078|0820250000471|2025-04-14 20:43:54.0000000|EAST HOUSTON||NETH119|THURSDAY|NE|NETH-A-03|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Other to Trash Dumping or Illegal||I need this dumped from in front of my yard the cars passing on both sides of street can't me as I pull out my driveway need moved asap|311 HelpLine 2500138116|2500138116|215 RENOIR DR HOUSTON 77079|29.7649|-95.5645|Routed|2025-04-14 15:43:32.0000000||SWM Escalation - 2500138116 - 215 RENOIR DR|SWM Escalation|3 Working Days|Apr 17 2025 8:50PM|NW|G|489L|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 20:43:57.0000000|3058306.2500000000|13841656.0000000000|215 RENOIR DR|HOUSTON||77079|0942060000097|2025-04-14 20:43:32.0000000|MEMORIAL||NWMO103|MONDAY|NW|NWMO-A-09|MONDAY-A|NW|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created SWM Escalation 4/14/2025 3:43:57 PM||NULL|Solid Waste Management 2500138114|20521100-2500138114|3451 OVERCROSS DR HOUSTON TX 77045|29.6396|-95.429|Service Completed|2025-04-14 15:42:46.0000000|Apr 16 2025 3:36PM|Water Leak - 20521100-2500138114 - 3451 OVERCROSS DR|Water Leak|10 Calendar Days|Apr 24 2025 8:44PM|SW|K|572F|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 20:44:01.0000000|3102678.5000000000|13797406.0000000000|3451 OVERCROSS DR|HOUSTON|TX|77045|1150270280030|2025-04-14 20:42:46.0000000|CENTRAL SOUTHWEST||SWFR117|FRIDAY|SW|SWFR-B-04|FRIDAY-B|SW|S|4th Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:34:55 PM - Case # 20521100 -2500138114: All investig||3451 Overcross|4/16/2025 3:34:55 PM - Case # 20521100 -2500138114: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138113|2500138113|1034 MARLEEN ST HOUSTON TX 77034|29.6515|-95.2389|Service Completed|2025-04-14 15:42:44.0000000|Apr 19 2025 8:30AM|Missed Recycling Pickup - 2500138113 - 1034 MARLEEN ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 8:43PM|SE|E|576A|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 20:43:15.0000000|3162889.2500000000|13803625.0000000000|1034 MARLEEN ST|HOUSTON|TX|77034|0810730000002|2025-04-14 20:42:44.0000000|EDGEBROOK AREA||SETH119|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced by Gaines||1034 MARLEEN ST|Serviced by Gaines 2500138112|2500138112|4109 KING ST HOUSTON 77026|29.8183|-95.3299|Routed|2025-04-14 15:42:03.0000000||SWM Escalation - 2500138112 - 4109 KING ST|SWM Escalation|3 Working Days|Apr 17 2025 8:51PM|NE|B|454P|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 20:44:15.0000000|3132092.0000000000|13863350.0000000000|4109 KING ST|HOUSTON||77026|0670750120299|2025-04-14 20:42:03.0000000|TRINITY / HOUSTON GARDENS||NETH111|THURSDAY|NE|NWTH-A-06|THURSDAY-A|NW|S|2nd Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created SWM Escalation 4/14/2025 3:44:15 PM||4109 KING3606 1020 1848|Solid Waste Management 2500138111|20521101-2500138111|310 ROBERT LEE RD HOUSTON TX 77009|29.8098|-95.3732|Service Completed|2025-04-14 15:41:21.0000000|Apr 15 2025 12:52PM|Sewer Wastewater - 20521101-2500138111 - 310 ROBERT LEE RD|Sewer Wastewater|1 Calendar Day|Apr 15 2025 8:44PM|NE|H|453U|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 20:44:13.0000000|3118472.7500000000|13859803.0000000000|310 ROBERT LEE RD|HOUSTON|TX|77009|0690710000021|2025-04-14 20:41:21.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:52:08 PM - Case # 20521101 -2500138111: All investi||the northwind apts//plumber confirmed stop up is on the city side//tenants also having back up inside their apartments|4/15/2025 12:52:08 PM - Case # 20521101 -2500138111: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138110|2500138110|2701 LIVE OAK ST HOUSTON TX 77004|29.7363|-95.3608|Service Completed|2025-04-14 15:41:08.0000000|Apr 15 2025 1:36PM|New Resident Container - 2500138110 - 2616 DENNIS ST|New Resident Container|12 Calendar Days|Apr 26 2025 8:42PM|SE|D|493Y|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-14 20:42:38.0000000|3123233.5000000000|13833183.0000000000|2701 LIVE OAK ST|HOUSTON|TX|77004|0190460000001|2025-04-14 20:41:08.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU116|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: Serviced||+++ ADDRESS WARNING +++Entered Address: 2616 DENNIS STValidated Address: 2701 LIVE OAK ST - Address Id: 1096468+++ ADDRESS WARNING +++|Completed by Shawn Fields. Notes: Serviced 2500138109|20521102-2500138109|7722 TIMBERWAY LN HOUSTON TX 77072|29.693|-95.6083|Service Completed|2025-04-14 15:40:58.0000000|Apr 15 2025 9:56AM|Water Leak - 20521102-2500138109 - 7722 TIMBERWAY LN|Water Leak|10 Calendar Days|Apr 24 2025 8:42PM|SW|F|528M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 20:42:53.0000000|3045177.0000000000|13815122.0000000000|7722 TIMBERWAY LN|HOUSTON|TX|77072|1068890000009|2025-04-14 20:40:58.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:55:14 AM - Case # 20521102 -2500138109: An investiga||2nd request pls assist|4/15/2025 9:55:14 AM - Case # 20521102 -2500138109: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500138107|2500138107|3703 CANARY GRASS LN HOUSTON 77059|29.6021|-95.1187|Routed|2025-04-14 15:40:30.0000000||SWM Escalation - 2500138107 - 3703 CANARY GRASS LN|SWM Escalation|3 Working Days|Apr 17 2025 8:48PM|SE|E|578Y|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 20:41:54.0000000|3201639.2500000000|13786941.0000000000|3703 CANARY GRASS LN|HOUSTON||77059|1176780040004|2025-04-14 20:40:30.0000000|CLEAR LAKE||SETH105|THURSDAY|SE|SETH-B-07|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created SWM Escalation 4/14/2025 3:41:54 PM||lid broken on recycle comtainer 3703 canary grass lnwater account-960361720106018|Solid Waste Management 2500138106|2500138106|514 LATHAM ST HOUSTON TX 77011|29.7397|-95.3211|Service Completed|2025-04-14 15:40:00.0000000|Apr 18 2025 8:50AM|Container Replacement - 2500138106 - 514 LATHAM ST|Container Replacement|10 Calendar Days|Apr 24 2025 8:40PM|NE|H|494U|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 20:40:48.0000000|3135776.0000000000|13834875.0000000000|514 LATHAM ST|HOUSTON|TX|77011|0380520000010|2025-04-14 20:40:00.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-07|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||water # 011722901565514 LATHAM ST|Completed by Vincent Allen. Notes: 2500138105|12696580-2500138105|220 EASTWOOD ST HOUSTON TX 77011|29.7457|-95.3313|Service Completed|2025-04-14 15:38:55.0000000|Apr 15 2025 11:19AM|Drainage - 12696580-2500138105 - EASTWOOD ST GARROW ST|Drainage|30 Calendar Days|May 14 2025 8:41PM|NE|H|494T|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-14 20:41:07.0000000|3132492.2500000000|13836990.0000000000|220 EASTWOOD ST|HOUSTON|TX|77011|0071260000008|2025-04-14 20:38:55.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 04. Debris has been removed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: EASTWOOD ST GARROW STValidated Address: 220 EASTWOOD ST - Address Id: 64145+++ ADDRESS WARNING +++hpw worker left the leaves/leaf debris from storm sewer at the curb and not disposed of properly.|Resolution :04. Debris has been removedClose Comments :Debris has been removed 2500138104|2500138104|8122 SUNBURY ST HOUSTON 77028|29.8218|-95.2783|Service Completed|2025-04-14 15:38:16.0000000|Apr 16 2025 11:36AM|SWM Escalation - 2500138104 - 8128 SUNBURY ST|SWM Escalation|3 Working Days|Apr 17 2025 8:48PM|NE|B|455P|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-14 20:41:22.0000000|3148410.0000000000|13865074.0000000000|8122 SUNBURY ST|HOUSTON||77028|0300170140006|2025-04-14 20:38:16.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Serviced||+++ ADDRESS WARNING +++Entered Address: 8128 SUNBURY STValidated Address: 8122 SUNBURY ST - Address Id: 1680562+++ ADDRESS WARNING +++new resident|Completed by Kelvin Brandon. Notes: Serviced 2500138103|2500138103|2946 DRAGONWICK DR HOUSTON TX 77045|29.6361|-95.4208|Routed|2025-04-14 15:38:08.0000000||Missed Recycling Pickup - 2500138103 - 2946 DRAGONWICK DR|Missed Recycling Pickup|4 Working Days|Apr 18 2025 8:42PM|SW|K|572K|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-14 20:42:27.0000000|3105302.2500000000|13796214.0000000000|2946 DRAGONWICK DR|HOUSTON|TX|77045|0836420000573|2025-04-14 20:38:08.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Recycling Pickup 4/14/2025 3:42:||they drove passed my canrubicon no issues|Solid Waste Management 2500138102|12696581-2500138102|903 BRIDGE HOLLOW CT HOUSTON TX 77062|29.5777|-95.1435|Service Completed|2025-04-14 15:37:53.0000000|Apr 16 2025 6:03AM|Traffic Signs - 12696581-2500138102 - 903 BRIDGE HOLLOW CT|Traffic Signs|14 Working Days|May 2 2025 8:42PM|SE|E|618E|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-14 20:42:59.0000000|3194049.2800000000|13777809.0600000000|903 BRIDGE HOLLOW CT|HOUSTON|TX|77062|1166590010022|2025-04-14 20:37:53.0000000|CLEAR LAKE||SETH112|THURSDAY|SE|SETH-B-09|THURSDAY-B|SE||2nd Wednesday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||stop sign missing|Resolution :07. Investigation / Inspection completedClose Comments :No Comment is written 2500138100|20521099-2500138100|9888 UNITED DR HOUSTON TX 77036|29.7085|-95.5553|Service Completed|2025-04-14 15:37:43.0000000|Apr 15 2025 9:44AM|Water Leak - 20521099-2500138100 - 9888 UNITED DR|Water Leak|10 Calendar Days|Apr 24 2025 8:39PM|SW|F|529H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 20:39:51.0000000|3061828.2500000000|13821242.0000000000|9888 UNITED DR|HOUSTON|TX|77036|1192200010001|2025-04-14 20:37:43.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:44:29 AM - Case # 20521099 -2500138100: Dear Custome||WATER IS FLOWING DOWN THE STREET CALLER HAS BEEN REPORTING THIS ISSUE SINCE FEBURARY PLEASE CALL FOR MORE INFORMATION|4/15/2025 9:44:29 AM - Case # 20521099 -2500138100: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500138099|12696579-2500138099|3802 WICHITA ST HOUSTON TX 77004|29.7136|-95.3549|Service Completed|2025-04-14 15:37:27.0000000|Apr 16 2025 12:57PM|Street Condition - 12696579-2500138099 - 5105 SCOTT ST|Street Condition|30 Calendar Days|May 14 2025 8:38PM|SE|D|533H|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 20:38:30.0000000|3125391.7500000000|13825018.0000000000|3802 WICHITA ST|HOUSTON|TX|77004|0691160040001|2025-04-14 20:37:27.0000000|MACGREGOR|Greater Southeast MD|SETU123|TUESDAY|SE|SWTU-A-04|TUESDAY-A|SW|S|3rd Thursday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: 5105 SCOTT STValidated Address: 3802 WICHITA ST - Address Id: 14098+++ ADDRESS WARNING +++Pothole is on the east side of Scott St.|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500138098|2500138098|4155 BUGLE RD HOUSTON TX 77072|29.7142|-95.5794|Routed|2025-04-14 15:37:05.0000000||Missed Garbage Pickup - 2500138098 - 4155 BUGLE RD|Missed Garbage Pickup|4 Working Days|Apr 18 2025 8:42PM|SW|F|529B|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 20:42:19.0000000|3054110.5200000000|13823093.9000000000|4155 BUGLE RD|HOUSTON|TX|77072|1097820000047|2025-04-14 20:37:05.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-05|MONDAY-A|SW||1st Wednesday|SW|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Garbage Pickup 4/14/2025 3:42:19 PM||Garbage truck missed our can two weeks in a row.|Solid Waste Management 2500138097|2500138097||29.7584|-95.3698|Routed|2025-04-14 15:36:58.0000000||MYR Correspondence - 2500138097|MYR Correspondence|7 Calendar Days|Apr 21 2025 8:37PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 20:37:13.0000000|0|0|||||none|2025-04-14 20:36:58.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/14/2025 3:37:||citizen sharing concerns with public safety|Mayor Office 2500138096|307040-2500138096|1517 EVERETT ST HOUSTON TX 77009|29.7737|-95.3589|Routed - Integrated|2025-04-14 15:36:52.0000000||Nuisance On Property - 307040-2500138096 - 1517 EVERETT ST|Nuisance On Property|180 Working Days|Jan 2 2026 9:37PM|NE|H|493H|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:37:49.0000000|3123402.7500000000|13846845.0000000000|1517 EVERETT ST|HOUSTON|TX|77009|0031590000012|2025-04-14 20:36:52.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Nuisance On Property 4/14/2025 3:37:49 PM||trash on property overflowing onto the sidewalk and junk vehicles in the back.|Neighborhoods 2500138095|2500138095|2810 HOLLOW CREEK DR HOUSTON TX 77082|29.7299|-95.6194|Routed|2025-04-14 15:36:39.0000000||Container Replacement - 2500138095 - 2810 HOLLOW CREEK DR|Container Replacement|10 Calendar Days|Apr 24 2025 8:37PM|SW|F|488Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 20:37:25.0000000|3041276.0000000000|13828439.0000000000|2810 HOLLOW CREEK DR|HOUSTON|TX|77082|1143220100010|2025-04-14 20:36:39.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Container Replacement 4/14/2025 3:37:25||NULL|Solid Waste Management 2500138094|2500138094|4343 BUGLE RD HOUSTON TX 77072|29.7101|-95.5794|Service Completed|2025-04-14 15:36:00.0000000|Apr 15 2025 6:29AM|Missed Garbage Pickup - 2500138094 - 4343 BUGLE RD|Missed Garbage Pickup|4 Working Days|Apr 18 2025 8:38PM|SW|F|529F|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 20:38:52.0000000|3054164.2500000000|13821622.0000000000|4343 BUGLE RD|HOUSTON|TX|77072|1087260010011|2025-04-14 20:36:00.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Per water account for address property is not enrolled into add||only 1 bin was emptied//add a can sticker was on bin but only one bin was emptied//caller states he expects the bin to be picked up today|Per water account for address property is not enrolled into add-a-can services. 2500138093|2500138093|5810 W AIRPORT BLVD HOUSTON TX 77035|29.6448|-95.4908|Routed|2025-04-14 15:35:29.0000000||Recycling Participation NEW - 2500138093 - 5810 W AIRPORT BLVD|Recycling Participation NEW|24 Calendar Days|May 8 2025 8:36PM|SW|K|571E|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 20:36:26.0000000|3082991.2500000000|13798713.0000000000|5810 W AIRPORT BLVD|HOUSTON|TX|77035|0871380000029|2025-04-14 20:35:29.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Recycling Participation NEW 4/14/2025 3:3||NEW CAN (never had one before)|Solid Waste Management 2500138092|2500138092|2718 DALLAS ST HOUSTON 77003|29.7461|-95.351|Routed|2025-04-14 15:34:53.0000000||SWM Escalation - 2500138092 - 2718 DALLAS ST|SWM Escalation|3 Working Days|Apr 17 2025 8:42PM|SE|I|493V|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 20:35:19.0000000|3126238.0000000000|13836886.0000000000|2718 DALLAS ST|HOUSTON||77003|1268970010009|2025-04-14 20:34:53.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/14/2025 3:35:19 PM||+++ ADDRESS WARNING +++Entered Address: 1718 W DALLAS STValidated Address: 1716 W DALLAS ST - Address Id: 3120961+++ ADDRESS WARNING +++Per citizen address is 2718 Dallas St|Solid Waste Management 2500138091|2500138091|5810 W AIRPORT BLVD HOUSTON TX 77035|29.6448|-95.4908|Routed|2025-04-14 15:34:38.0000000||Container Repair - 2500138091 - 5810 W AIRPORT BLVD|Container Repair|10 Calendar Days|Apr 24 2025 8:35PM|SW|K|571E|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 20:35:23.0000000|3082991.2500000000|13798713.0000000000|5810 W AIRPORT BLVD|HOUSTON|TX|77035|0871380000029|2025-04-14 20:34:38.0000000|WESTBURY||SWTH111|THURSDAY|SW|SWTH-A-04|THURSDAY-A|SW|S|2nd Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Container Repair 4/14/2025 3:35:23 PM||1633068011645810 W AIRPORT BLVD|Solid Waste Management 2500138090|2500138090||29.7584|-95.3698|Routed|2025-04-14 15:34:01.0000000||MYR Correspondence - 2500138090|MYR Correspondence|7 Calendar Days|Apr 21 2025 8:34PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 20:34:37.0000000|0|0|||||none|2025-04-14 20:34:01.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||Proposed New Taxation District: Greater Heights Management (Taxation) District|Mayor Office 2500138089|20521098-2500138089|717 BOOTH ST HOUSTON TX 77009|29.787|-95.3641|Service Completed|2025-04-14 15:33:00.0000000|Apr 14 2025 4:40PM|Sewer Wastewater - 20521098-2500138089 - 717 BOOTH ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 8:35PM|NE|H|493C|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 20:35:41.0000000|3121603.7500000000|13851619.0000000000|717 BOOTH ST|HOUSTON|TX|77009|0542640000139|2025-04-14 20:33:00.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 4:39:17 PM - Case # 20521098 -2500138089: All investig||caller states all of their drains/toilets/bath is stopped up or overflowing|4/14/2025 4:39:17 PM - Case # 20521098 -2500138089: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138087|2500138087|2332 WINROCK BLVD HOUSTON TX 77057|29.7425|-95.4975|Routed|2025-04-14 15:32:40.0000000||Parking Violation - 2500138087 - 2307 WINROCK BLVD|Parking Violation|19 Calendar Days|May 3 2025 8:34PM|SW|G|490V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 20:34:07.0000000|3079694.5000000000|13834191.0000000000|2332 WINROCK BLVD|HOUSTON|TX|77057|1058890000001|2025-04-14 20:32:40.0000000|GREATER UPTOWN||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Parking Violation 4/14/2025 3:34:07 PM||+++ ADDRESS WARNING +++Entered Address: 2307 WINROCK BLVDValidated Address: 2332 WINROCK BLVD - Address Id: 1898834+++ ADDRESS WARNING +++|Parking Management 2500138086|2500138086|1603 DRISCOLL ST HOUSTON TX 77019|29.7514|-95.4063|Service Completed|2025-04-14 15:32:15.0000000|Apr 16 2025 2:05PM|Water/Sewer/Drainage Billing - 2500138086 - 1603 DRISCOLL ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 28 2025 8:33PM|NW|C|492R|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-14 20:33:07.0000000|3108641.0000000000|13838288.0000000000|1603 DRISCOLL ST|HOUSTON|TX|77019|1417840010002|2025-04-14 20:32:15.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO120|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Water/Sewer/Drainage Billing Case #2500138086 closed. Spoke wi||90001859702 - Gregory Mills is concerned with a possible leak or meter inaccuracy. 201081116-BA-1.000Citizen states there may be a meter leak or inaccuracy due to increase in billing. Please investigate.|Water/Sewer/Drainage Billing Case #2500138086 closed. Spoke with Gregory Mills regarding concern on high bill 4/2025 I reviewed the online reads informed the excessive usage was from 3/18/24 through 3/24/25 the meter registered 23 000 gallons. He st 2500138085|2500138085|3711 MARONEAL ST HOUSTON TX 77025|29.7024|-95.4347|Service Completed|2025-04-14 15:31:57.0000000|Apr 14 2025 4:20PM|Add a Can - 2500138085 - 3711 MARONEAL ST|Add a Can|14 Calendar Days|Apr 28 2025 8:33PM|SW|C|532J|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 20:33:05.0000000|3100159.7500000000|13820200.0000000000|3711 MARONEAL ST|HOUSTON|TX|77025|0720070080012|2025-04-14 20:31:57.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||1405-7830-1495|Solid Waste Management 2500138084|2500138084||29.7584|-95.3698|Service Completed|2025-04-14 15:31:52.0000000|Apr 14 2025 10:14PM|MYR Correspondence - 2500138084|MYR Correspondence|7 Calendar Days|Apr 21 2025 8:32PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-14 20:32:35.0000000|0|0|||||none|2025-04-14 20:31:52.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||Neighborhoods to Trails Southwest Meeting on March 19 2025|Mayor Office 2500138082|20521097-2500138082|1829 SKINNER RD HOUSTON TX 77093|29.8675|-95.3567|Service Completed|2025-04-14 15:30:28.0000000|Apr 14 2025 5:32PM|Water Service - 20521097-2500138082 - 1829 SKINNER RD|Water Service|2 Calendar Days|Apr 16 2025 8:31PM|NE|B|413V|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 20:31:10.0000000|3123056.7500000000|13880959.0000000000|1829 SKINNER RD|HOUSTON|TX|77093|0741770000025|2025-04-14 20:30:28.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 5:31:23 PM - Case # 20521097 -2500138082: All investig||NULL|4/14/2025 5:31:23 PM - Case # 20521097 -2500138082: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138081|307039-2500138081|4231 S ACRES DR HOUSTON TX 77047|29.6424|-95.3601|Routed - Integrated|2025-04-14 15:30:25.0000000||Nuisance On Property - 307039-2500138081 - 4231 S ACRES DR|Nuisance On Property|180 Working Days|Jan 2 2026 9:30PM|SE|D|573G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:30:25.0000000|3124522.5000000000|13799109.0000000000|4231 S ACRES DR|HOUSTON|TX|77047|0851080000021|2025-04-14 20:30:25.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE||FULL|180 Working Days|In Person|2025-04-20 11:15:04.1430000|Eldridge Peugh created Nuisance On Property 4/14/2025 3:30:25 P||Weeded front yard at 4231 S. Acres Houston TX 77047.|Neighborhoods 2500138080|2500138080|12261 FONDREN RD HOUSTON TX 77035|29.6477|-95.507|Routed|2025-04-14 15:30:18.0000000||Health Code - 2500138080 - 12261 FONDREN RD|Health Code|55 Calendar Days|Jun 8 2025 8:31PM|SW|K|570D|Health|Environmental Health|Health Code|0|Active|2025-04-14 20:31:44.0000000|3077814.0000000000|13799598.0000000000|12261 FONDREN RD|HOUSTON|TX|77035|0461710000027|2025-04-14 20:30:18.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Health 2500138079|2500138079|7010 WINDVINE DR HOUSTON 77072|29.6991|-95.6123|Service Completed|2025-04-14 15:30:16.0000000|Apr 16 2025 5:15PM|SWM Escalation - 2500138079 - 7010 WINDVINE DR|SWM Escalation|3 Working Days|Apr 17 2025 8:37PM|SW|F|528L|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-14 20:30:43.0000000|3043847.0000000000|13817297.0000000000|7010 WINDVINE DR|HOUSTON||77072|1210430030053|2025-04-14 20:30:16.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||Container fell into truck. 4327-8600-3033|Driver Robinson working on route on 4/16/25 2500138077|12696577-2500138077|5311 TAVENOR LN HOUSTON TX 77048|29.6339|-95.3431|Service Completed|2025-04-14 15:29:05.0000000|Apr 15 2025 1:31PM|Pothole - 12696577-2500138077 - 5311 TAVENOR LN|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|SE|D|574J|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 20:30:48.0000000|3130023.5000000000|13796199.0000000000|5311 TAVENOR LN|HOUSTON|TX|77048|0942560000018|2025-04-14 20:29:05.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Caller is stating that there is a pothole on this street|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500138076|2500138076|419 ASBURY ST HOUSTON TX 77007|29.7666|-95.4187|Citation issued|2025-04-14 15:28:56.0000000|Apr 15 2025 12:43PM|Parking Violation - 2500138076 - 419 ASBURY ST|Parking Violation|19 Calendar Days|May 3 2025 8:33PM|NW|C|492L|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-14 20:33:59.0000000|3104530.0400000000|13843669.9100000000|419 ASBURY ST|HOUSTON|TX|77007|1225120010001|2025-04-14 20:28:56.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-04|MONDAY-A|NW||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|Citation issued||An Illegally parked car on a "No parking this side of Street" that has not left in months|Citation issued 2500138075|12696578-2500138075|502 PARKER ST HOUSTON TX 77007|29.7668|-95.4083|Routed - Integrated|2025-04-14 15:28:55.0000000||Drainage - 12696578-2500138075 - PARKER ST GIBSON ST|Drainage|30 Calendar Days|May 14 2025 8:31PM|NW|C|492M|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 20:31:01.0000000|3107866.5000000000|13843899.0000000000|502 PARKER ST|HOUSTON|TX|77007|1465560010001|2025-04-14 20:28:55.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO109|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 03:47:38||+++ ADDRESS WARNING +++Entered Address: PARKER ST GIBSON STValidated Address: 502 PARKER ST - Address Id: 3063183+++ ADDRESS WARNING +++Ditch regrading or possible culvert flushing needed|Public Works 2500138074|2500138074|7010 WINDVINE DR HOUSTON TX 77072|29.6991|-95.6123|Service Completed|2025-04-14 15:28:26.0000000|Apr 16 2025 5:15PM|Missed Garbage Pickup - 2500138074 - 7010 WINDVINE DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 8:31PM|SW|F|528L|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 20:31:26.0000000|3043847.0000000000|13817297.0000000000|7010 WINDVINE DR|HOUSTON|TX|77072|1210430030053|2025-04-14 20:28:26.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Driver Robinson working on route on 4/16/25||Caller is waiting for a new bin since March bags were not serviced. Requesting pickup.|Driver Robinson working on route on 4/16/25 2500138072|2500138072||29.7584|-95.3698|Service Completed|2025-04-14 15:27:31.0000000|Apr 15 2025 10:29AM|MYR HPD - 2500138072|MYR HPD|14 Calendar Days|Apr 28 2025 8:27PM||||Mayor Office|Mayor Mail|MYR HPD|1|Resolved|2025-04-14 20:27:43.0000000|0|0|||||none|2025-04-14 20:27:31.0000000||||||||||||HPD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||citizen haring concerns with excessive and dangerous speeding with no enforcement|Mayor Office 2500138071|307036-2500138071|4311 S ACRES DR HOUSTON TX 77047|29.6424|-95.3591|Routed - Integrated|2025-04-14 15:27:18.0000000||Nuisance On Property - 307036-2500138071 - 4311 S ACRES DR|Nuisance On Property|180 Working Days|Jan 2 2026 9:27PM|SE|D|573G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:27:18.0000000|3124842.5000000000|13799119.0000000000|4311 S ACRES DR|HOUSTON|TX|77047|0851090000035|2025-04-14 20:27:18.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE||FULL|180 Working Days|In Person|2025-04-20 11:15:04.1430000|Eldridge Peugh created Nuisance On Property 4/14/2025 3:27:18 P||NULL|Neighborhoods 2500138070|2500138070|14335 NAT ST HOUSTON TX 77085|29.6214|-95.5008|Routed|2025-04-14 15:26:43.0000000||Heavy Trash Code Violation - 2500138070 - 14335 NAT ST|Heavy Trash Code Violation|25 Working Days|May 19 2025 8:34PM|SW|K|570R|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-14 20:27:54.0000000|3080075.2500000000|13790110.0000000000|14335 NAT ST|HOUSTON|TX|77085|0741140130002|2025-04-14 20:26:43.0000000|FONDREN GARDENS|Five Corners HCID #10B|SWTH108|THURSDAY|SW|SWTH-A-06|THURSDAY-A|SW|S|3rd Thursday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Heavy Trash Code Violation 4/14/2025 3:27:54||NULL|Solid Waste Management 2500138069|20521096-2500138069|4712 RAWLEY ST HOUSTON TX 77020|29.7789|-95.3222|Routed - Integrated|2025-04-14 15:26:25.0000000||Sewer Wastewater - 20521096-2500138069 - 4712 RAWLEY ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 8:26PM|NE|B|494G|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-14 20:26:25.0000000|3134971.2500000000|13849089.0000000000|4712 RAWLEY ST|HOUSTON|TX|77020|0041090000004|2025-04-14 20:26:25.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:28:49||DO NOT RUN CALL CREATED FOR TRACE PER ALFREDO AYALA AT 4712 RAWLEY ST.|Public Works 2500138068|2500138068|12823 ASHFORD CREEK DR HOUSTON TX 77082|29.734|-95.6126|Routed|2025-04-14 15:26:12.0000000||Recycling Cart Repair - 2500138068 - 12823 ASHFORD CREEK DR|Recycling Cart Repair|14 Calendar Days|Apr 28 2025 8:28PM|SW|F|488U|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-14 20:28:19.0000000|3043376.2500000000|13830003.0000000000|12823 ASHFORD CREEK DR|HOUSTON|TX|77082|1131890000008|2025-04-14 20:26:12.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Recycling Cart Repair 4/14/2025 3:28:19 P||green lid is crushed|Solid Waste Management 2500138067|307037-2500138067|4302 ACRES DR HOUSTON TX 77047|29.6421|-95.3595|Routed - Integrated|2025-04-14 15:25:52.0000000||Junk Motor Vehicle - 307037-2500138067 - 4314 S ACRES DR|Junk Motor Vehicle|176 Working Days|Dec 29 2025 9:25PM|SE|D|573G|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-14 20:25:52.0000000|3124716.2500000000|13798942.0000000000|4302 ACRES DR|HOUSTON|TX|77047|0851090000030|2025-04-14 20:25:52.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE||FULL|176 Working Days|In Person|2025-04-20 11:15:04.1430000|Eldridge Peugh created Junk Motor Vehicle 4/14/2025 3:25:53 PM||+++ ADDRESS WARNING +++Entered Address: 4314 S ACRES DRValidated Address: 4302 ACRES DR - Address Id: 277250+++ ADDRESS WARNING +++Silver inoperable Buick Le Sabre wrapped in a tarp in the driveway at 4314 S. Acres.|Neighborhoods 2500138066|2500138066|204 CRAWFORD ST HOUSTON TX 77002|29.7599|-95.3551|Routed|2025-04-14 15:25:52.0000000||Parking Meter - 2500138066 - 200 CRAWFORD ST|Parking Meter|18 Calendar Days|May 2 2025 8:28PM|NW|H|493M|Parking Management|Parking Meter Maintenance|Parking Meter|0|Active|2025-04-14 20:28:17.0000000|3124771.7500000000|13841839.0000000000|204 CRAWFORD ST|HOUSTON|TX|77002|none|2025-04-14 20:25:52.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|PM Parking Meter|FULL|18 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Parking Meter 4/14/2025 3:28:17 PM||+++ ADDRESS WARNING +++Entered Address: 200 CRAWFORD STValidated Address: 204 CRAWFORD ST - Address Id: 2033776+++ ADDRESS WARNING +++CRA200W|Parking Management 2500138065|2500138065|5114 MARTIN LUTHER KING BLVD HOUSTON TX 77021|29.7043|-95.3347|Routed|2025-04-14 15:25:41.0000000||Water/Sewer/Drainage Billing - 2500138065 - 5114 MARTIN LUTHER KING BLVD|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 28 2025 8:28PM|SE|D|534E|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-14 20:28:23.0000000|3131886.2500000000|13821868.0000000000|5114 MARTIN LUTHER KING BLVD|HOUSTON|TX|77021|0611390290016|2025-04-14 20:25:41.0000000|GREATER OST / SOUTH UNION|Greater Southeast MD|SETU110|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Thursday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||09242100182-Bryther Copes - needs meter to be read|Public Works 2500138064|2500138064|12807 CORONA LN HOUSTON TX 77072|29.6946|-95.6073|Routed|2025-04-14 15:25:20.0000000||Missed Garbage Pickup - 2500138064 - 12807 CORONA LN|Missed Garbage Pickup|4 Working Days|Apr 18 2025 8:26PM|SW|F|528M|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 20:26:14.0000000|3045463.0000000000|13815702.0000000000|12807 CORONA LN|HOUSTON|TX|77072|1084810000019|2025-04-14 20:25:20.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Garbage Pickup 4/14/2025 3:26:1||12807 corona|Solid Waste Management 2500138063|2500138063|12843 GLENWOLDE DR HOUSTON TX 77099|29.6797|-95.6075|Routed|2025-04-14 15:24:58.0000000||Container Repair - 2500138063 - 12843 GLENWOLDE DR|Container Repair|10 Calendar Days|Apr 24 2025 8:25PM|SW|F|528R|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 20:25:44.0000000|3045586.7500000000|13810311.0000000000|12843 GLENWOLDE DR|HOUSTON|TX|77099|1047130010009|2025-04-14 20:24:58.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Repair 4/14/2025 3:25:44 PM||broken lid|Solid Waste Management 2500138061|2500138061|13525 HERITAGE MEADOW LN HOUSTON TX 77047|29.6127|-95.3683|Routed|2025-04-14 15:24:12.0000000||Recycling Participation NEW - 2500138061 - 13525 HERITAGE MEADOW LN|Recycling Participation NEW|24 Calendar Days|May 8 2025 8:24PM|SE|D|573U|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 20:24:46.0000000|3122242.2500000000|13788232.0000000000|13525 HERITAGE MEADOW LN|HOUSTON|TX|77047|1416160010005|2025-04-14 20:24:12.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR115|FRIDAY|SE|SEFR-B-01|FRIDAY-B|SE|S|4th Friday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Recycling Participation NEW 4/14/2025 3:2||9000 1739 7036|Solid Waste Management 2500138060|2500138060|13525 HERITAGE MEADOW LN HOUSTON TX 77047|29.6127|-95.3683|Routed|2025-04-14 15:23:14.0000000||New Resident Container - 2500138060 - 13525 HERITAGE MEADOW LN|New Resident Container|12 Calendar Days|Apr 26 2025 8:24PM|SE|D|573U|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 20:24:04.0000000|3122242.2500000000|13788232.0000000000|13525 HERITAGE MEADOW LN|HOUSTON|TX|77047|1416160010005|2025-04-14 20:23:14.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR115|FRIDAY|SE|SEFR-B-01|FRIDAY-B|SE|S|4th Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created New Resident Container 4/14/2025 3:24:04||9000 1739 7036|Solid Waste Management 2500138059|307035-2500138059|10702 RUBIN ST HOUSTON TX 77047|29.6435|-95.3599|Routed - Integrated|2025-04-14 15:23:07.0000000||Nuisance On Property - 307035-2500138059 - 10702 RUBIN ST|Nuisance On Property|180 Working Days|Jan 2 2026 9:23PM|SE|D|573G|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:23:07.0000000|3124555.7500000000|13799504.0000000000|10702 RUBIN ST|HOUSTON|TX|77047|0851070000022|2025-04-14 20:23:07.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE||FULL|180 Working Days|In Person|2025-04-20 11:15:04.1430000|Eldridge Peugh created Nuisance On Property 4/14/2025 3:23:07 P||Weeded front yard at 10702 Rubin Houston TX 77047.|Neighborhoods 2500138057|12696574-2500138057|1395 NORTHPARK DR UNINCORPORATED TX 77339|30.0686|-95.2353|Routed - Integrated|2025-04-14 15:22:26.0000000||Traffic Signals - 12696574-2500138057 - NORTHPARK DR KINGS MILL PARK DR|Traffic Signals|22 Calendar Days|May 6 2025 8:22PM|GNEHSA||296T|Public Works|Transportation Drainage Operations|Traffic Signals|0|Active|2025-04-14 20:22:26.0000000|3159341.5000000000|13955439.0000000000|1395 NORTHPARK DR|UNINCORPORATED|TX|77339|49522|2025-04-14 20:22:26.0000000||||||||||||||22 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: NORTHPARK DR KINGS MILL PARK DRValidated Address: 1395 NORTHPARK DR - Address Id: 626508+++ ADDRESS WARNING +++This location suffers from heavy east and westbound traffic and is blocked at the median due to the ong|Public Works 2500138056|2500138056|923 MALCOLMS WAY HOUSTON TX 77336|30.0258|-95.1038|Routed|2025-04-14 15:22:22.0000000||Parking Violation - 2500138056 - 923 MALCOLMS WAY|Parking Violation|19 Calendar Days|May 3 2025 8:24PM|GNEHSA|E|338M|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 20:24:45.0000000|3201246.5000000000|13941069.0000000000|923 MALCOLMS WAY|HOUSTON|TX|77336|1412580020028|2025-04-14 20:22:22.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Parking Violation 4/14/2025 3:24:45 PM||junk vehicle / flat tire/ on street // black SUV // RDB0441|Parking Management 2500138055|2500138055|1419 SKINNER RD HOUSTON 77093|29.8675|-95.3626|Service Completed|2025-04-14 15:22:14.0000000|Apr 15 2025 3:41PM|Liaison Comm - 2500138055 - 1419 SKINNER RD|Liaison Comm|5 Working Days|Apr 21 2025 8:29PM|NE|B|413U|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 20:22:41.0000000|3121161.0000000000|13880894.0000000000|1419 SKINNER RD|HOUSTON||77093|0730770000006|2025-04-14 20:22:14.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified.||NULL|Container department has been notified. 2500138054|2500138054|12315 GLENN RIVER DR HOUSTON TX 77050|29.9027|-95.2903|Service Completed|2025-04-14 15:21:56.0000000|Apr 18 2025 12:58PM|Dead Animal Collection - 2500138054 - 12315 GLENN RIVER DR|Dead Animal Collection|4 Calendar Days|Apr 18 2025 8:22PM|NE|B|415E|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 20:22:23.0000000|3143683.7500000000|13894395.0000000000|12315 GLENN RIVER DR|HOUSTON|TX|77050|1054560000011|2025-04-14 20:21:56.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-03|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: NOANIMALFOUND COOPER SAM||NULL|Completed by Walter Copper. Notes: NOANIMALFOUND COOPER SAM 2500138053|307038-2500138053|3027 SKYPARK DR HOUSTON TX 77082|29.7267|-95.6162|Routed - Integrated|2025-04-14 15:21:17.0000000||Nuisance On Property - 307038-2500138053 - 3027 skypark drive|Nuisance On Property|180 Working Days|Jan 2 2026 9:26PM|SW|F|488Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:26:28.0000000|3042322.0000000000|13827309.0000000000|3027 SKYPARK DR|HOUSTON|TX|77082|1143130150007|2025-04-14 20:21:17.0000000|ELDRIDGE / WEST OAKS||SWMO109|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Nuisance On Property 4/14/2025 3:26:28||+++ ADDRESS WARNING +++Entered Address: 3027 skypark driveValidated Address: 3027 SKYPARK DR - Address Id: 458081+++ ADDRESS WARNING +++4-5 tiresalt contact # Greg Joseph: xxx-xxx-xxxx|Neighborhoods 2500138052|12696575-2500138052|10625 NEEDHAM ST HOUSTON TX 77013|29.8025|-95.2454|Routed - Integrated|2025-04-14 15:20:17.0000000||Street Condition - 12696575-2500138052 - 10625 NEEDHAM ST|Street Condition|30 Calendar Days|May 14 2025 8:21PM|NE|I|456W|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 20:21:45.0000000|3159054.2500000000|13858454.0000000000|10625 NEEDHAM ST|HOUSTON|TX|77013|1334430010001|2025-04-14 20:20:17.0000000|EL DORADO / OATES PRAIRIE||||NE|||NE|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 10:25:35||NULL|Public Works 2500138051|12696576-2500138051|5707 LUFKIN ST HOUSTON TX 77026|29.807|-95.3119|Routed - Integrated|2025-04-14 15:19:55.0000000||Drainage - 12696576-2500138051 - 5707 LUFKIN ST|Drainage|30 Calendar Days|May 14 2025 8:20PM|NE|B|454U|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 20:20:42.0000000|3137912.2500000000|13859411.0000000000|5707 LUFKIN ST|HOUSTON|TX|77026|0761610020016|2025-04-14 20:19:55.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 01:23:36||ditches need to be regraded|Public Works 2500138050|2500138050||29.7584|-95.3698|Routed|2025-04-14 15:19:26.0000000||MYR Correspondence - 2500138050|MYR Correspondence|7 Calendar Days|Apr 21 2025 8:19PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 20:19:45.0000000|0|0|||||none|2025-04-14 20:19:26.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/14/2025 3:19:||citizen requesting assistance locating children|Mayor Office 2500138049|2500138049|1631 GINGERLEAF LN HOUSTON 77055|29.8002|-95.4874|Routed|2025-04-14 15:19:11.0000000||SWM Escalation - 2500138049 - 1631 GINGERLEAF LN|SWM Escalation|3 Working Days|Apr 17 2025 8:27PM|NW|A|451S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 20:20:19.0000000|3082364.5000000000|13855225.0000000000|1631 GINGERLEAF LN|HOUSTON||77055|1151000000008|2025-04-14 20:19:11.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR114|FRIDAY|NW|NEFR-A-08|FRIDAY-A|NE|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/14/2025 3:20:19 PM||NULL|Solid Waste Management 2500138048|20521092-2500138048|7415 CAMPOREE LN HOUSTON TX 77083|29.6975|-95.6168|Service Completed|2025-04-14 15:19:07.0000000|Apr 16 2025 5:05PM|Water Leak - 20521092-2500138048 - 7415 CAMPOREE LN|Water Leak|10 Calendar Days|Apr 24 2025 8:20PM|SW|F|528L|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 20:20:08.0000000|3042428.7500000000|13816689.0000000000|7415 CAMPOREE LN|HOUSTON|TX|77083|1123890000057|2025-04-14 20:19:07.0000000|ALIEF|International MD|SWMO117|MONDAY|SW|SWMO-A-06|MONDAY-A|SW|S|1st Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 5:04:04 PM - Case # 20521092 -2500138048: All investig||7415 CAMPOREE LN|4/16/2025 5:04:04 PM - Case # 20521092 -2500138048: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138047|2500138047|8205 LINDA VISTA RD HOUSTON 77028|29.8392|-95.2767|Routed|2025-04-14 15:19:06.0000000||SWM Escalation - 2500138047 - 8205 LINDA VISTA RD|SWM Escalation|3 Working Days|Apr 17 2025 8:26PM|NE|B|455F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 20:19:56.0000000|3148730.2500000000|13871452.0000000000|8205 LINDA VISTA RD|HOUSTON||77028|0760410100184|2025-04-14 20:19:06.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/14/2025 3:19:56 PM||people are dumping on her pile still waiting on swm to pickup heavy trash|Solid Waste Management 2500138046|12696572-2500138046|5610 LUFKIN ST HOUSTON TX 77026|29.8065|-95.3124|Routed - Integrated|2025-04-14 15:18:58.0000000||Drainage - 12696572-2500138046 - 5610 LUFKIN ST|Drainage|30 Calendar Days|May 14 2025 8:19PM|NE|B|454U|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 20:19:49.0000000|3137783.2500000000|13859237.0000000000|5610 LUFKIN ST|HOUSTON|TX|77026|0761610030003|2025-04-14 20:18:58.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 04:25:39||ditches needs to be regraded|Public Works 2500138045|2500138045|4712 RAWLEY ST HOUSTON TX 77020|29.7789|-95.3222|All Work Complete|2025-04-14 15:17:45.0000000|Apr 14 2025 3:24PM|Sewer Wastewater - 2500138045 - 4712 RAWLEY ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 8:17PM|NE|B|494G|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 20:17:45.0000000|3134971.2500000000|13849089.0000000000|4712 RAWLEY ST|HOUSTON|TX|77020|0041090000004|2025-04-14 20:17:45.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Thursday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Public Works||DO NOT RUN CALL CREATED FOR TRACE PER ALFREDO AYALA AT 4712 RAWLEY ST.|Public Works 2500138044|2500138044|8109 SCHNEIDER ST HOUSTON TX 77093|29.8328|-95.3514|Routed|2025-04-14 15:17:06.0000000||Parking Violation - 2500138044 - 8109 SCHNEIDER ST|Parking Violation|19 Calendar Days|May 3 2025 8:22PM|NE|H|453M|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 20:22:08.0000000|3125128.2800000000|13868383.5900000000|8109 SCHNEIDER ST|HOUSTON|TX|77093|0650450060236|2025-04-14 20:17:06.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE||2nd Friday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/14/2025 3:22:08 PM||Food truck on flats in the right-of-way for weeks|Parking Management 2500138043|2500138043|3111 CONWAY ST HOUSTON 77025|29.6936|-95.4252|Routed|2025-04-14 15:17:04.0000000||SWM Escalation - 2500138043 - 3111 CONWAY ST|SWM Escalation|3 Working Days|Apr 17 2025 8:26PM|SW|K|532K|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 20:19:30.0000000|3103271.0000000000|13817085.0000000000|3111 CONWAY ST|HOUSTON||77025|0772030230006|2025-04-14 20:17:04.0000000|BRAESWOOD||SWTH119|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created SWM Escalation 4/14/2025 3:19:30 PM||NULL|Solid Waste Management 2500138042|12696573-2500138042|16937 EL CAMINO REAL HOUSTON TX 77058|29.5532|-95.1184|Service Completed|2025-04-14 15:16:41.0000000|Apr 14 2025 3:35PM|Traffic Signal Maintenance - 12696573-2500138042 - EL CAMINO REAL|Traffic Signal Maintenance|1 Calendar Day|Apr 15 2025 8:18PM|SE|E|618U|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-14 20:18:14.0000000|3202489.7500000000|13769252.0000000000|16937 EL CAMINO REAL|HOUSTON|TX|77058|0963020000002|2025-04-14 20:16:41.0000000|CLEAR LAKE||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 43. Referred to CenterPoint (xxx-xxx-xxxx) ... ... Cl||+++ ADDRESS WARNING +++Entered Address: EL CAMINO REALValidated Address: 16937 EL CAMINO REAL - Address Id: 522335+++ ADDRESS WARNING +++El Comino Real Bay Area Blvd street light is out Poll # is 291422 said Centerpoint Energy was contacted but was told|Resolution :43. Referred to CenterPoint (xxx-xxx-xxxx)Close Comments :Referred to CenterPoint. 2500138041|2500138041|12523 BEAR VALLEY DR HOUSTON TX 77072|29.7001|-95.603|Routed|2025-04-14 15:16:02.0000000||Missed Garbage Pickup - 2500138041 - 12523 BEAR VALLEY DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 8:17PM|SW|F|528M|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 20:17:31.0000000|3046766.7500000000|13817765.0000000000|12523 BEAR VALLEY DR|HOUSTON|TX|77072|1239110030009|2025-04-14 20:16:02.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/14/2025 3:17:31 P||12523 briar valley dr|Solid Waste Management 2500138040|2500138040|1021 WEST ST HOUSTON TX 77020|29.7707|-95.3458|Service Completed|2025-04-14 15:14:57.0000000|Apr 16 2025 12:23PM|Missed Garbage Pickup - 2500138040 - 2425 PROVIDENCE ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 8:16PM|NE|B|494E|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 20:16:02.0000000|3127583.2500000000|13845787.0000000000|1021 WEST ST|HOUSTON|TX|77020|0151900000029|2025-04-14 20:14:57.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|No can out per 50771 4/16/25||+++ ADDRESS WARNING +++Entered Address: 2425 PROVIDENCE STValidated Address: 1021 WEST ST - Address Id: 134175+++ ADDRESS WARNING +++Citizen states garbage was not service. Serviced per 4104 did not service.|No can out per 50771 4/16/25 2500138039|12696571-2500138039|1601 PEDEN ST HOUSTON TX 77019|29.7523|-95.4024|Service Completed|2025-04-14 15:14:48.0000000|Apr 15 2025 10:57AM|Pothole - 12696571-2500138039 - Peden St|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|NW|C|492R|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 20:14:48.0000000|3109847.7500000000|13838627.0000000000|1601 PEDEN ST|HOUSTON|TX|77019|0522760000010|2025-04-14 20:14:48.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS Warning +++Entered Address: Peden StValidated Address: 1601 PEDEN ST - Address Id: 1678069+++ ADDRESS Warning +++Major pot holes and damage to asphalt causing damage to vehicles and slow down in traffic Pls fix this|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found 2500138038|221174-2500138038|7521 AVENUE H HOUSTON TX 77012|29.7374|-95.2891|Routed - Integrated|2025-04-14 15:14:44.0000000||Tree Trim - 221174-2500138038 - 7521 AVENUE H|Tree Trim|75 Calendar Days|Jun 28 2025 8:18PM|NE|I|495S|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-14 20:18:21.0000000|3145961.0000000000|13834334.0000000000|7521 AVENUE H|HOUSTON|TX|77012|0251570000001|2025-04-14 20:14:44.0000000|MAGNOLIA PARK|East End MD|||SE|||SE|||SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Tree Trim 4/14/2025 3:18:21 PM||overgrown trees in area. concerned about trees falling on children walking through. please have department investigate thank you citizen states that personnel has already been out.|Parks and Recreation 2500138037|2500138037|2501 WESTRIDGE ST HOUSTON TX 77054|29.6821|-95.416|Routed|2025-04-14 15:14:43.0000000||Parking Violation - 2500138037 - 2501 WESTRIDGE ST|Parking Violation|19 Calendar Days|May 3 2025 8:16PM|SW|K|532Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 20:16:46.0000000|3106335.2500000000|13812970.0000000000|2501 WESTRIDGE ST|HOUSTON|TX|77054|none|2025-04-14 20:14:43.0000000|SOUTH MAIN||||SW|||SE|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Parking Violation 4/14/2025 3:16:46 PM||2501 westridgeregular cars business vehiclesobstructing street view causing accidents|Parking Management 2500138036|20521093-2500138036|4214 MALLOW HOUSTON TX 77051|29.6596|-95.365|Service Completed|2025-04-14 15:13:49.0000000|Apr 15 2025 10:08AM|Water Service - 20521093-2500138036 - 4214 MALLOW|Water Service|2 Calendar Days|Apr 16 2025 8:18PM|SE|D|573C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 20:18:50.0000000|3122747.8900000000|13805300.7100000000|4214 MALLOW|HOUSTON|TX|77051|0771330080015|2025-04-14 20:13:49.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE||4th Thursday|SE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 10:08:09 AM - Case # 20521093 -2500138036: All investi||Low water pressure|4/15/2025 10:08:09 AM - Case # 20521093 -2500138036: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138035|2500138035|8615 WOODWAY DR HOUSTON TX 77063|29.7412|-95.5176|Routed|2025-04-14 15:13:11.0000000||Health Code - 2500138035 - 8700 WOODWAY DR|Health Code|55 Calendar Days|Jun 8 2025 8:19PM|SW|G|490U|Health|Environmental Health|Health Code|0|Active|2025-04-14 20:19:44.0000000|3073516.5000000000|13833482.0000000000|8615 WOODWAY DR|HOUSTON|TX|77063|none|2025-04-14 20:13:11.0000000|MID WEST||||NW|||NW|||NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB From: Hodge Angelique - HHD Sent: Friday April 18 2025||+++ ADDRESS WARNING +++Entered Address: 8700 WOODWAY DRValidated Address: 8615 WOODWAY DR - Address Id: 2033315+++ ADDRESS WARNING +++they relocated me to a unit with a broken ac they are careless|Health 2500138034|20521088-2500138034|7202 RAMPART ST HOUSTON TX 77081|29.7011|-95.4889|Routed - Integrated|2025-04-14 15:11:45.0000000||Water Main Valve - 20521088-2500138034 - 7202 RAMPART ST|Water Main Valve|5 Calendar Days|Apr 19 2025 8:14PM|SW|J|531J|Public Works|Houston Water|Water Main Valve|0|Active|2025-04-14 20:14:08.0000000|3082970.0000000000|13819211.0000000000|7202 RAMPART ST|HOUSTON|TX|77081|0370620040132|2025-04-14 20:11:45.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/17/2025 13:38:44||water valve will not turn off|Public Works 2500138033|20521089-2500138033|2605 N CALUMET ST HOUSTON TX 77004|29.7179|-95.3733|Service Completed|2025-04-14 15:11:16.0000000|Apr 15 2025 8:16AM|Water Service - 20521089-2500138033 - 2605 N CALUMET ST|Water Service|2 Calendar Days|Apr 16 2025 8:13PM|SE|D|533B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 20:13:49.0000000|3119458.2500000000|13826424.0000000000|2605 N CALUMET ST|HOUSTON|TX|77004|1247840010001|2025-04-14 20:11:16.0000000|MACGREGOR|Greater Southeast MD|||SE|||SW|||SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 8:14:56 AM - Case # 20521089 -2500138033: All investig||2605 calumet st|4/15/2025 8:14:56 AM - Case # 20521089 -2500138033: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138032|20521090-2500138032|935 MULBERRY RIDGE WAY HOUSTON TX 77062|29.577|-95.1445|Service Completed|2025-04-14 15:10:32.0000000|Apr 15 2025 8:08AM|Fire Hydrant - 20521090-2500138032 - 935 MULBERRY RIDGE WAY|Fire Hydrant|12 Calendar Days|Apr 26 2025 8:15PM|SE|E|618E|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-14 20:15:34.0000000|3193740.5200000000|13777517.9300000000|935 MULBERRY RIDGE WAY|HOUSTON|TX|77062|1166590020009|2025-04-14 20:10:32.0000000|CLEAR LAKE||SETH112|THURSDAY|SE|SETH-B-09|THURSDAY-B|SE||2nd Wednesday|SE||FULL|12 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 8:08:13 AM - Case # 20521090 -2500138032: An investiga||Need new paint on Fire Hydrant|4/15/2025 8:08:13 AM - Case # 20521090 -2500138032: An investigation has been completed and we found the issue to be a Harris County issue not a City of Houston issue. We have referred this concern to Harris County. 2500138031|20521091-2500138031|111 STANDIFER ST HOUSTON TX 77338|29.9889|-95.3083|Routed - Integrated|2025-04-14 15:10:05.0000000||Fire Hydrant - 20521091-2500138031 - 111 STANDIFER ST|Fire Hydrant|12 Calendar Days|Apr 26 2025 8:15PM|NE|B|334Z|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-14 20:15:10.0000000|3137014.2300000000|13925653.1600000000|111 STANDIFER ST|HOUSTON|TX|77338|0410970000038|2025-04-14 20:10:05.0000000|IAH / AIRPORT AREA||||NE|||NE|||NE||FULL|12 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 14:10:49||Fire Hydrant at 111 Standifer has been knocked over. Hydrant #8006521|Public Works 2500138030|12696570-2500138030|5341 ROYALTON ST HOUSTON TX 77081|29.7243|-95.4723|Service Completed|2025-04-14 15:08:37.0000000|Apr 15 2025 12:59PM|Pothole - 12696570-2500138030 - 5301-5387 Royalton St|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|SW|J|491X|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 20:08:37.0000000|3087998.5000000000|13827785.0000000000|5341 ROYALTON ST|HOUSTON|TX|77081|none|2025-04-14 20:08:37.0000000|GULFTON||||SW|||SE|||SW||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS Warning +++Entered Address: 5301-5387 Royalton StValidated Address: 5341 ROYALTON ST - Address Id: 2078177+++ ADDRESS Warning +++Looks more like a sinkhole|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance repairs have been completed 2500138029|221171-2500138029|11902 KIRKWAY DR HOUSTON TX 77089|29.6028|-95.2228|Routed - Integrated|2025-04-14 15:08:34.0000000||Tree Trim - 221171-2500138029 - 11902 KIRKWAY DR|Tree Trim|75 Calendar Days|Jun 28 2025 8:13PM|SE|D|576X|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-14 20:13:36.0000000|3168570.4100000000|13786094.7700000000|11902 KIRKWAY DR|HOUSTON|TX|77089|1030010000044|2025-04-14 20:08:34.0000000|SOUTH BELT / ELLINGTON||SETH117|THURSDAY|SE|SWTH-B-03|THURSDAY-B|SW||2nd Thursday|SE||FULL|75 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Tree Trim 4/14/2025 3:13:36 PM||dead tree on sidewalk|Parks and Recreation 2500138028|2500138028|4802 LOCKWOOD DR HOUSTON TX 77026|29.8042|-95.3166|Service Completed|2025-04-14 15:08:25.0000000|Apr 15 2025 11:01AM|MAO General - 2500138028 - 4802 LOCKWOOD DR|MAO General|14 Working Days|May 2 2025 8:08PM|NE|B|454U|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-14 20:08:31.0000000|3136477.5000000000|13858334.0000000000|4802 LOCKWOOD DR|HOUSTON|TX|77026|0651240440623|2025-04-14 20:08:25.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Neighborhoods||CL sent email PW an update for further assistance on issue.|Neighborhoods 2500138027|2500138027|900 BAGBY ST HOUSTON TX 77002|29.7607|-95.3702|Routed|2025-04-14 15:08:00.0000000||MAO General - 2500138027 - 900 BAGBY ST|MAO General|14 Working Days|May 5 2025 1:33PM|NW|I|493L|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-15 13:33:10.0000000|3119981.2500000000|13841989.0000000000|900 BAGBY ST|HOUSTON|TX|77002|0012510000017|2025-04-14 20:08:00.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Schnedria Gilbert-Hines created MAO General 4/15/2025 8:33:10 A||4/14/25ETJ address - Constituent walk in Mr. Funes's concern is some work done underground on the backyard of his house. On August 2024 every since he has issues with loosing power in some areas of the house. Feb 2025 he lost power in the whole house. Cen|Neighborhoods 2500138026|2500138026|1942 VERMONT ST HOUSTON 77019|29.7493|-95.405|Service Completed|2025-04-14 15:07:36.0000000|Apr 15 2025 3:21PM|Liaison Comm - 2500138026 - 1942 VERMONT ST|Liaison Comm|5 Working Days|Apr 21 2025 8:16PM|NW|C|492R|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 20:09:36.0000000|3109069.7500000000|13837534.0000000000|1942 VERMONT ST|HOUSTON||77019|0520580330022|2025-04-14 20:07:36.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO120|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||2500128016 - please assist asap the container has not yet been repaired . Mrs. Olga is asking for contact at xxx-xxx-xxxx. Ref to sr# 2500116497|Container department has been notified 2500138025|2500138025|6003 SHERMAN ST HOUSTON TX 77011|29.7422|-95.3144|Service Completed|2025-04-14 15:07:36.0000000|Apr 15 2025 12:34PM|Missed Garbage Pickup - 2500138025 - 6003 SHERMAN ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 8:10PM|NE|H|494U|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 20:10:43.0000000|3137874.2500000000|13835823.0000000000|6003 SHERMAN ST|HOUSTON|TX|77011|0280040120013|2025-04-14 20:07:36.0000000|SECOND WARD|East End MD|SEMO108|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes: there wasn't no black can||whole block from sherman street all the way to oldhamrubicon: scheduled|Completed by Quinton Kingsby. Notes: there wasn't no black can out for service at the address as well on the block 2500138023|307034-2500138023|4040 SAN FELIPE ST HOUSTON TX 77027|29.7469|-95.4472|Routed - Integrated|2025-04-14 15:05:08.0000000||Nuisance On Property - 307034-2500138023 - 4040 SAN FELIPE ST|Nuisance On Property|180 Working Days|Jan 2 2026 9:10PM|NW|G|492N|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:10:11.0000000|3095717.5600000000|13836249.0800000000|4040 SAN FELIPE ST|HOUSTON|TX|77027|1099550000001|2025-04-14 20:05:08.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NW|||NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||An abandoned suv has been on our proprty since 2018 and has not moved. This vehicle has an expired registration for years. It is a black Volvo CX 90 with the license plate GLT 4973.|Neighborhoods 2500138022|2500138022|2210 MID LN HOUSTON TX 77027|29.7448|-95.45|Service Completed|2025-04-14 15:04:27.0000000|Apr 16 2025 8:39AM|Missed Garbage Pickup - 2500138022 - 2210 MID LN|Missed Garbage Pickup|4 Working Days|Apr 18 2025 8:09PM|SW|G|491V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 20:09:34.0000000|3094829.3600000000|13835436.8700000000|2210 MID LN|HOUSTON|TX|77027|1278190000001|2025-04-14 20:04:27.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW||4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|serviced||2210 Mid Lane can at curb not emptied.|serviced 2500138021|2500138021||29.7584|-95.3698|Routed|2025-04-14 15:04:20.0000000||MYR Correspondence - 2500138021|MYR Correspondence|7 Calendar Days|Apr 21 2025 8:10PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 20:10:56.0000000|0|0|||||none|2025-04-14 20:04:20.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/14/2025 3:10:||citizen sharing concerns near Daikin Park|Mayor Office 2500138020|20521084-2500138020|514 MARTIN ST HOUSTON TX 77018|29.8353|-95.4083|Service Completed|2025-04-14 15:04:12.0000000|Apr 14 2025 7:20PM|Water Service - 20521084-2500138020 - 514 MARTIN ST|Water Service|2 Calendar Days|Apr 16 2025 8:05PM|NW|H|452H|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 20:05:23.0000000|3107059.7500000000|13868750.0000000000|514 MARTIN ST|HOUSTON|TX|77018|0580890000066|2025-04-14 20:04:12.0000000|INDEPENDENCE HEIGHTS||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 7:19:12 PM - Case # 20521084 -2500138020: All investig||water was back in service 12:36 pm citizen is still experiencing no water as of 3:00 pm|4/14/2025 7:19:12 PM - Case # 20521084 -2500138020: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138019|12696569-2500138019|1666 SUNRISE TRL HOUSTON TX 77339|30.026|-95.2293|Routed - Integrated|2025-04-14 15:04:04.0000000||Traffic Signs - 12696569-2500138019 - INDIAN HILL TRL SUNRISE TRL|Traffic Signs|14 Working Days|May 2 2025 8:05PM|GNEHSA|E|336K|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-14 20:05:23.0000000|3161523.2500000000|13939739.0000000000|1666 SUNRISE TRL|HOUSTON|TX|77339|0964380000020|2025-04-14 20:04:04.0000000|KINGWOOD AREA||NETU110|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 09:59:45||+++ ADDRESS WARNING +++Entered Address: INDIAN HILL TRL SUNRISE TRLValidated Address: 1666 SUNRISE TRL - Address Id: 1800245+++ ADDRESS WARNING +++|Public Works 2500138018|307031-2500138018|1514 COLLINGSWORTH ST HOUSTON TX 77009|29.7929|-95.3525|Routed - Integrated|2025-04-14 15:02:18.0000000||Nuisance On Property - 307031-2500138018 - 1514 Collingsworth St|Nuisance On Property|180 Working Days|Jan 2 2026 9:02PM|NE|H|453Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:02:18.0000000|3125220.0000000000|13853896.0000000000|1514 COLLINGSWORTH ST|HOUSTON|TX|77009|0310440000006|2025-04-14 20:02:18.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||visible tires and trash|Neighborhoods 2500138017|2500138017|7841 DAYTON ST HOUSTON 77012|29.7283|-95.2853|Routed|2025-04-14 15:02:06.0000000||Meter Investigation - 2500138017 - 7841 DAYTON ST|Meter Investigation|30 Calendar Days|May 14 2025 8:02PM|NE|I|495W|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-14 20:02:51.0000000|3147258.5000000000|13831086.0000000000|7841 DAYTON ST|HOUSTON||77012|0252320000004|2025-04-14 20:02:06.0000000|MAGNOLIA PARK|East End MD|SEMO112|MONDAY|SE|SEMO-A-01|MONDAY-A|SE|S|1st Thursday|SE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Chataqua Green created Meter Investigation 4/14/2025 3:02:51 PM||Please refer to CAS for a new meter box. Customer has a private leak unrelated to issue. sr#20520969|Public Works 2500138016|307032-2500138016|1515 COLLINGSWORTH ST HOUSTON TX 77009|29.7935|-95.3525|Routed - Integrated|2025-04-14 15:01:26.0000000||Nuisance On Property - 307032-2500138016 - 1515 Collingsworth St|Nuisance On Property|180 Working Days|Jan 2 2026 9:01PM|NE|H|453Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:01:26.0000000|3125228.2500000000|13854094.0000000000|1515 COLLINGSWORTH ST|HOUSTON|TX|77009|0310510000008|2025-04-14 20:01:26.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||overgrown grass|Neighborhoods 2500138015|20521087-2500138015|1517 KIRBY DR HOUSTON TX 77019|29.7549|-95.4166|Service Completed|2025-04-14 15:01:23.0000000|Apr 15 2025 12:08PM|Water Leak - 20521087-2500138015 - 1517 KIRBY DR|Water Leak|10 Calendar Days|Apr 24 2025 8:09PM|NW|G|492Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 20:09:33.0000000|3105313.7500000000|13839450.0000000000|1517 KIRBY DR|HOUSTON|TX|77019|0601530360002|2025-04-14 20:01:23.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:07:50 PM - Case # 20521087 -2500138015: All investi||NULL|4/15/2025 12:07:50 PM - Case # 20521087 -2500138015: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138014|20521085-2500138014|4138 MALLOW ST HOUSTON TX 77051|29.6597|-95.366|Service Completed|2025-04-14 15:01:19.0000000|Apr 15 2025 9:54AM|Water Service - 20521085-2500138014 - 4214 MALLOW ST|Water Service|2 Calendar Days|Apr 16 2025 8:02PM|SE|D|573C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 20:02:39.0000000|3122433.7500000000|13805300.0000000000|4138 MALLOW ST|HOUSTON|TX|77051|0771330080010|2025-04-14 20:01:19.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:53:13 AM - Case # 20521085 -2500138014: All investig||+++ ADDRESS WARNING +++Entered Address: 4214 MALLOW STValidated Address: 4138 MALLOW ST - Address Id: 346255+++ ADDRESS WARNING +++Caller states she has low water pressure|4/15/2025 9:53:13 AM - Case # 20521085 -2500138014: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138013|307033-2500138013|1601 COLLINGSWORTH ST HOUSTON TX 77009|29.7934|-95.3519|Routed - Integrated|2025-04-14 15:00:34.0000000||Nuisance On Property - 307033-2500138013 - 1601 Collingsworth St|Nuisance On Property|180 Working Days|Jan 2 2026 9:00PM|NE|H|453Z|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:00:34.0000000|3125417.0000000000|13854061.0000000000|1601 COLLINGSWORTH ST|HOUSTON|TX|77009|0310520000004|2025-04-14 20:00:34.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-09|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||trash all over centerpoint easement|Neighborhoods 2500138012|2500138012|4239 BETHEL BLVD HOUSTON 77092|29.8311|-95.4803|Service Completed|2025-04-14 15:00:32.0000000|Apr 16 2025 9:20AM|Liaison Comm - 2500138012 - 4239 BETHEL BLVD|Liaison Comm|5 Working Days|Apr 22 2025 1:07PM|NW|A|451K|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-15 12:01:36.0000000|3084292.0000000000|13866510.0000000000|4239 BETHEL BLVD|HOUSTON||77092|0852180000004|2025-04-14 20:00:32.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|container department has been notified||swm went out today and knocked on the door but did not leave the container|container department has been notified 2500138011|12696568-2500138011|8651 FIELDS ST HOUSTON TX 77028|29.809|-95.268|Service Completed|2025-04-14 15:00:15.0000000|Apr 16 2025 1:23PM|Street Condition - 12696568-2500138011 - 8735 LIBERTY RD|Street Condition|30 Calendar Days|May 14 2025 8:01PM|NE|B|455U|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 20:01:25.0000000|3151746.5000000000|13860638.0000000000|8651 FIELDS ST|HOUSTON|TX|77028|0122180000006|2025-04-14 20:00:15.0000000|EAST HOUSTON||NETH118|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: 8735 LIBERTY RDValidated Address: 8651 FIELDS ST - Address Id: 1989696+++ ADDRESS WARNING +++sinkholes in area need to be addressed as soon as possible. 8735 Liberty Rd|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found 2500138010|2500138010|2407 WENTWORTH ST HOUSTON 77004|29.7241|-95.3725|Routed|2025-04-14 15:00:04.0000000||SWM Escalation - 2500138010 - 2407 WENTWORTH ST|SWM Escalation|3 Working Days|Apr 17 2025 8:07PM|SE|D|533B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 20:00:36.0000000|3119665.2500000000|13828692.0000000000|2407 WENTWORTH ST|HOUSTON||77004|1304200010001|2025-04-14 20:00:04.0000000|MACGREGOR|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created SWM Escalation 4/14/2025 3:00:36 PM||extra green bin at curb for pickup/gate code: 0223|Solid Waste Management 2500138009|20521083-2500138009|3502 SHADOW SPRING CT HOUSTON TX 77082|29.7238|-95.5942|Service Completed|2025-04-14 14:59:15.0000000|Apr 16 2025 3:30PM|Restoration Due to Utility Work - 20521083-2500138009 - 3502 SHADOW SPRING CT|Restoration Due to Utility Work|30 Calendar Days|May 14 2025 8:01PM|SW|F|489W|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-14 20:01:08.0000000|3049321.7500000000|13826447.0000000000|3502 SHADOW SPRING CT|HOUSTON|TX|77082|1187880010028|2025-04-14 19:59:15.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 3:29:09 PM - Case # 20521083 -2500138009: All investig||citizen requesting city to come back out for restoration to repair sidewalk after water leak repair 3502 spring shadow court|4/16/2025 3:29:09 PM - Case # 20521083 -2500138009: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138008|2500138008|8006 HARTFORD ST HOUSTON TX 77017|29.691|-95.28|Service Completed|2025-04-14 14:58:56.0000000|Apr 15 2025 9:12AM|Container Replacement - 2500138008 - 8006 HARTFORD ST|Container Replacement|10 Calendar Days|Apr 24 2025 8:03PM|SE|I|535P|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 20:03:50.0000000|3149391.7500000000|13817576.0000000000|8006 HARTFORD ST|HOUSTON|TX|77017|0283070000019|2025-04-14 19:58:56.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||0442-1870-18688006 hartford 77017|Completed by Vincent Allen. Notes: 2500138007|2500138007||29.7584|-95.3698|Service Completed - Further Actions|2025-04-14 14:58:38.0000000|Apr 14 2025 10:18PM|MYR Correspondence - 2500138007|MYR Correspondence|7 Calendar Days|Apr 21 2025 7:59PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-14 19:59:05.0000000|0|0|||||none|2025-04-14 19:58:38.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Referred to Scheduling||Scheduling Request: E-mail invitation requesting to take a photo with Mayor Whitmire|Referred to Scheduling 2500138006|12696567-2500138006|SHEPHERD DR CENTER ST HOUSTON TX 77007|29.7712|-95.4095|Service Completed|2025-04-14 14:58:16.0000000|Apr 16 2025 10:41AM|Street Condition - 12696567-2500138006 - SHEPHERD DR CENTER ST|Street Condition|30 Calendar Days|May 14 2025 7:58PM|NW|C|492H|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 19:58:34.0000000|3107295.0300000000|13845375.6000000000|SHEPHERD DR CENTER ST|HOUSTON|TX|77007|0072370000001|2025-04-14 19:58:16.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Pothole was previously filled by the city a few weeks ago. The repair has sunk and is a pothole again|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500138005|221169-2500138005|112 GLENDORA ST HOUSTON TX 77012|29.7272|-95.289|Routed - Integrated|2025-04-14 14:57:47.0000000||Tree Removal - 221169-2500138005 - 112 GLENDORA ST|Tree Removal|51 Calendar Days|Jun 4 2025 7:58PM|NE|I|495W|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-14 19:58:53.0000000|3146111.5000000000|13830648.0000000000|112 GLENDORA ST|HOUSTON|TX|77012|0530610000006|2025-04-14 19:57:47.0000000|MAGNOLIA PARK|East End MD|SEMO112|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Tree Removal 4/14/2025 2:58:53 PM||NULL|Parks and Recreation 2500138004|2500138004|2814 ASHWOOD ST HOUSTON TX 77025|29.6922|-95.4216|Routed|2025-04-14 14:57:13.0000000||Missed Yard Waste Pickup - 2500138004 - 2814 ASHWOOD ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 7:57PM|SW|K|532L|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-14 19:57:47.0000000|3104435.7500000000|13816614.0000000000|2814 ASHWOOD ST|HOUSTON|TX|77025|0803740000012|2025-04-14 19:57:13.0000000|BRAESWOOD||SWTH119|THURSDAY|SW|SETH-A-09|THURSDAY-A|SE|S|3rd Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Missed Yard Waste Pickup 4/14/2025 2:57||NULL|Solid Waste Management 2500138002|20521086-2500138002|4553 HOLLOW HOOK RD HOUSTON TX 77041|29.8378|-95.5431|Service Completed|2025-04-14 14:56:54.0000000|Apr 14 2025 4:20PM|Sewer Wastewater - 20521086-2500138002 - 4553 HOLLOW HOOK RD|Sewer Wastewater|1 Calendar Day|Apr 15 2025 8:04PM|NW|A|450E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 20:04:12.0000000|3064298.5000000000|13868368.0000000000|4553 HOLLOW HOOK RD|HOUSTON|TX|77041|0822260000120|2025-04-14 19:56:54.0000000|CARVERDALE|Spring Branch MD|NWFR119|FRIDAY|NW|NWFR-A-09|FRIDAY-A|NW|S|4th Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 4:18:55 PM - Case # 20521086 -2500138002: All investig||drainiage is clogged|4/14/2025 4:18:55 PM - Case # 20521086 -2500138002: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500138001|307030-2500138001|5608 GRUMBACH ST HOUSTON TX 77020|29.7863|-95.3148|Routed - Integrated|2025-04-14 14:56:31.0000000||Nuisance On Property - 307030-2500138001 - 5608 grumbach street|Nuisance On Property|180 Working Days|Jan 2 2026 9:01PM|NE|B|494C|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 20:01:12.0000000|3137251.2500000000|13851856.0000000000|5608 GRUMBACH ST|HOUSTON|TX|77020|0092570000012|2025-04-14 19:56:31.0000000|GREATER FIFTH WARD||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Nuisance On Property 4/14/2025 3:01:12||+++ ADDRESS WARNING +++Entered Address: 5608 grumbach streetValidated Address: 5608 GRUMBACH ST - Address Id: 200456+++ ADDRESS WARNING +++|Neighborhoods 2500138000|2500138000|5438 PARKRIDGE DR HOUSTON TX 77053|29.584|-95.4708|Service Completed|2025-04-14 14:56:07.0000000|Apr 15 2025 2:09PM|Heavy Trash Code Violation - 2500138000 - 5438 PARKRIDGE DR|Heavy Trash Code Violation|25 Working Days|May 19 2025 8:04PM|SW|K|611B|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 19:57:57.0000000|3089991.5000000000|13776817.0000000000|5438 PARKRIDGE DR|HOUSTON|TX|77053|5856020030011907|2025-04-14 19:56:07.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Referral||Caller is stating illegal dumping is by S POST OAK RD PARKRIDGE DR closes address is 5438 PARKRIDGE DR|Referral 2500137999|2500137999|121 ROSAMOND ST HOUSTON TX 77076|29.8551|-95.3979|Routed|2025-04-14 14:55:57.0000000||Trash Dumping or Illegal Dumpsite - 2500137999 - 121 ROSAMOND ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 8:01PM|NE|H|453A|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 20:01:03.0000000|3110115.0900000000|13876047.1200000000|121 ROSAMOND ST|HOUSTON|TX|77076|0731650080013|2025-04-14 19:55:57.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW||3rd Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/14/2025||There is a pile of discarded trash on Northline Dr. It's between Rosamond St and Obion Rd.|Solid Waste Management 2500137998|2500137998|9107 MELLOW BROOK DR HOUSTON 77099|29.679|-95.605|Routed|2025-04-14 14:55:31.0000000||SWM Escalation - 2500137998 - 9107 MELLOW BROOK DR|SWM Escalation|3 Working Days|Apr 17 2025 8:03PM|SW|F|528R|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 19:56:07.0000000|3046364.7500000000|13810069.0000000000|9107 MELLOW BROOK DR|HOUSTON||77099|1047140010001|2025-04-14 19:55:31.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/14/2025 2:56:07 PM||NULL|Solid Waste Management 2500137996|2500137996|8701 GUSTINE LN HOUSTON TX 77031|29.6687|-95.5311|Complainant Not Lease Holder or Legal Occupant|2025-04-14 14:55:10.0000000|Apr 15 2025 3:55PM|Health Code - 2500137996 - 8701 GUSTINE LN|Health Code|55 Calendar Days|Jun 8 2025 8:00PM|SW|J|530X|Health|Environmental Health|Health Code|1|Resolved|2025-04-14 20:00:17.0000000|3069925.5000000000|13807009.0000000000|8701 GUSTINE LN|HOUSTON|TX|77031|0481690000001|2025-04-14 19:55:10.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Health||8701 GUSTINE LN #69104 weeks without a/c//small children living in homehas already reported was told it needs freon but still has not repaired//rat infestation as well|Health 2500137995|2500137995|8219 CARVEL LN HOUSTON 77036|29.6965|-95.5301|Routed|2025-04-14 14:54:40.0000000||SWM Escalation - 2500137995 - 8219 CARVEL LN|SWM Escalation|3 Working Days|Apr 17 2025 8:02PM|SW|J|530K|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 19:55:44.0000000|3069964.7500000000|13817149.0000000000|8219 CARVEL LN|HOUSTON||77036|0933400000001|2025-04-14 19:54:40.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-04|TUESDAY-B|SW|S|2nd Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created SWM Escalation 4/14/2025 2:55:44 PM||NULL|Solid Waste Management 2500137994|2500137994|8839 ASPEN PLACE DR HOUSTON TX 77071|29.6485|-95.5334|Routed|2025-04-14 14:54:38.0000000||Water Meter - 2500137994 - 8839 ASPEN PLACE DR|Water Meter|14 Calendar Days|Apr 28 2025 7:55PM|SW|K|570A|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-14 19:55:35.0000000|3069425.7500000000|13799632.0000000000|8839 ASPEN PLACE DR|HOUSTON|TX|77071|1181720040010|2025-04-14 19:54:38.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH102|THURSDAY|SW|SWTH-A-10|THURSDAY-A|SW|S|2nd Friday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Water Meter 4/14/2025 2:55:35 PM||8839 aspen place dr|Public Works 2500137993|2500137993|1111 E 11TH ST HOUSTON TX 77009|29.7908|-95.3867|Routed|2025-04-14 14:54:19.0000000||Water/Sewer/Drainage Billing - 2500137993 - 1113 E 11TH ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 28 2025 7:55PM|NW|H|453W|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-14 19:55:21.0000000|3114418.2500000000|13852869.0000000000|1111 E 11TH ST|HOUSTON|TX|77009|0621120020001|2025-04-14 19:54:19.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH122|THURSDAY|NW|NWTH-A-08|THURSDAY-A|NW|S|3rd Wednesday|NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 1113 E 11TH STValidated Address: 1111 E 11TH ST - Address Id: 1124888+++ ADDRESS WARNING +++citizen thinks there is a leak somewhere.|Public Works 2500137992|20521080-2500137992|1802 WIRT RD HOUSTON TX 77055|29.8034|-95.4832|Routed - Integrated|2025-04-14 14:53:22.0000000||Water Leak - 20521080-2500137992 - 1802 WIRT RD|Water Leak|10 Calendar Days|Apr 24 2025 7:54PM|NW|A|451T|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 19:54:56.0000000|3083668.5000000000|13856428.0000000000|1802 WIRT RD|HOUSTON|TX|77055|1249310010002|2025-04-14 19:53:22.0000000|SPRING BRANCH EAST|Spring Branch MD|||NW|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 12:22:54||1802 wirt road 77056|Public Works 2500137991|2500137991|11515 SOUTH DR HOUSTON TX 77099|29.6692|-95.5794|Routed|2025-04-14 14:52:11.0000000||Missed Garbage Pickup - 2500137991 - 11515 SOUTH DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:53PM|SW|F|529T|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 19:53:01.0000000|3054616.2500000000|13806753.0000000000|11515 SOUTH DR|HOUSTON|TX|77099|1033700000011|2025-04-14 19:52:11.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-05|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Garbage Pickup 4/14/2025 2:53:0||11515 south dr|Solid Waste Management 2500137990|2500137990||29.7584|-95.3698|Service Completed|2025-04-14 14:52:09.0000000|Apr 14 2025 10:19PM|MYR Correspondence - 2500137990|MYR Correspondence|7 Calendar Days|Apr 21 2025 7:54PM||||Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-14 19:54:46.0000000|0|0|||||none|2025-04-14 19:52:09.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||petition: Officially Honor Mattress Mack as "The Godfather of Houston"|Mayor Office 2500137989|2500137989||29.7584|-95.3698|Routed|2025-04-14 14:50:48.0000000||MYR HPD - 2500137989|MYR HPD|14 Calendar Days|Apr 28 2025 7:50PM||||Mayor Office|Mayor Mail|MYR HPD|0|Active|2025-04-14 19:50:59.0000000|0|0|||||none|2025-04-14 19:50:48.0000000||||||||||||HPD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR HPD 4/14/2025 2:50:59 PM||citizen has concerns with homeless woman at 1600 Chimney Rock at San Felipe|Mayor Office 2500137988|2500137988|14526 COBRE VALLEY DR HOUSTON TX 77062|29.5848|-95.1363|Routed|2025-04-14 14:50:40.0000000||Container Repair - 2500137988 - 14526 COBRE VALLEY DR|Container Repair|10 Calendar Days|Apr 24 2025 7:50PM|SE|E|618E|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 19:50:40.0000000|3196266.0000000000|13780465.0000000000|14526 COBRE VALLEY DR|HOUSTON|TX|77062|1166790020032|2025-04-14 19:50:40.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-10|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Container Repair 4/14/2025 2:50:40 PM||citizen has been waiting for her container to be repaired.|Solid Waste Management 2500137987|2500137987|7418 BURNING TREE DR HOUSTON 77036|29.6973|-95.5354|Routed|2025-04-14 14:50:38.0000000||SWM Escalation - 2500137987 - 7418 BURNING TREE DR|SWM Escalation|3 Working Days|Apr 17 2025 7:58PM|SW|J|530J|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 19:51:27.0000000|3068256.7500000000|13817381.0000000000|7418 BURNING TREE DR|HOUSTON||77036|0933300000021|2025-04-14 19:50:38.0000000|SHARPSTOWN|Sharpstown MD|SWTU106|TUESDAY|SW|SWTU-B-03|TUESDAY-B|SW|S|2nd Monday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created SWM Escalation 4/14/2025 2:51:27 PM||Container Repair - 2500120510 - 7418 BURNING TREE DRContainer has hole in it and wheels are broken.|Solid Waste Management 2500137986|2500137986|12822 SHANNON HILLS DR HOUSTON TX 77099|29.6812|-95.6071|Routed|2025-04-14 14:50:37.0000000||Missed Garbage Pickup - 2500137986 - 12822 SHANNON HILLS DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:51PM|SW|F|528R|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 19:51:29.0000000|3045667.2500000000|13810856.0000000000|12822 SHANNON HILLS DR|HOUSTON|TX|77099|1047110000013|2025-04-14 19:50:37.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Missed Garbage Pickup 4/14/2025 2:51:29||12822 SHANNON HILLS DR|Solid Waste Management 2500137985|12696565-2500137985|3708 CHEVY CHASE DR HOUSTON TX 77019|29.7491|-95.4372|Service Completed|2025-04-14 14:50:33.0000000|Apr 15 2025 10:59AM|Pothole - 12696565-2500137985 - 3708 CHEVY CHASE DR|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|NW|G|492N|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 19:51:39.0000000|3098861.5000000000|13837128.0000000000|3708 CHEVY CHASE DR|HOUSTON|TX|77019|0601640830023|2025-04-14 19:50:33.0000000|AFTON OAKS / RIVER OAKS AREA||||NW|||NW|||NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||NULL|Resolution :08. Maintenance repair has been completedClose Comments :Maintenance repairs have been completed 2500137983|12696566-2500137983|8606 ALMEDA RD HOUSTON TX 77054|29.6798|-95.3941|Service Completed|2025-04-14 14:50:02.0000000|Apr 14 2025 3:00PM|Traffic Signal Maintenance - 12696566-2500137983 - 8606 ALMEDA RD|Traffic Signal Maintenance|1 Calendar Day|Apr 15 2025 7:50PM|SW|K|533S|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-14 19:50:45.0000000|3113301.0000000000|13812372.0000000000|8606 ALMEDA RD|HOUSTON|TX|77054|1404960010001|2025-04-14 19:50:02.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||NULL|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Duplicate service request please refer to SR. 12696564 2500137982|20521081-2500137982|11515 CROSBY FWY HOUSTON TX 77013|29.8042|-95.2212|Service Completed|2025-04-14 14:49:06.0000000|Apr 15 2025 12:16PM|Water Leak - 20521081-2500137982 - 11515 CROSBY FWY|Water Leak|10 Calendar Days|Apr 24 2025 7:54PM|NE|I|456U|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 19:54:10.0000000|3166715.4100000000|13859298.9700000000|11515 CROSBY FWY|HOUSTON|TX|77013|1377390010001|2025-04-14 19:49:06.0000000|EL DORADO / OATES PRAIRIE||||NE|||NE|||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/15/2025 12:16:07 PM - Case # 20521081 -2500137982: An investig||Recieved a call from City of Houston water department. The water usage at 11515 Crosby Fwy Houston TX 77013 has dramatically increased for the month of March/April. I was instructed to contact 311 so that you can check into this issue. Please call back Jo|4/15/2025 12:16:07 PM - Case # 20521081 -2500137982: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500137981|20521079-2500137981|6422 WEST BEND ST HOUSTON TX 77085|29.605|-95.4817|Routed - Integrated|2025-04-14 14:48:45.0000000||Water Leak - 20521079-2500137981 - 6422 WEST BEND ST|Water Leak|10 Calendar Days|Apr 24 2025 7:50PM|SW|K|571T|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 19:50:20.0000000|3086318.0000000000|13784324.0000000000|6422 WEST BEND ST|HOUSTON|TX|77085|9200000024600907|2025-04-14 19:48:45.0000000|FORT BEND HOUSTON||SWFR105|FRIDAY|SW|SWFR-A-09|FRIDAY-A|SW|S|3rd Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 10:08:57||NULL|Public Works 2500137980|2500137980|10617 SOMERSET LN HOUSTON TX 77093|29.868|-95.346|Service Completed|2025-04-14 14:48:38.0000000|Apr 15 2025 3:00PM|Missed Garbage Pickup - 2500137980 - 10617 SOMERSET LN|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:49PM|NE|B|414S|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 19:49:30.0000000|3126417.7500000000|13881223.0000000000|10617 SOMERSET LN|HOUSTON|TX|77093|0630540000117|2025-04-14 19:48:38.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|per 076 service||10617 SOMERSET LN|per 076 service 2500137977|12696564-2500137977|8601 ALMEDA RD HOUSTON TX 77054|29.6801|-95.3934|Service Completed|2025-04-14 14:47:49.0000000|Apr 15 2025 7:17AM|Traffic Signal Maintenance - 12696564-2500137977 - ALMEDA RD S LOOP FWY W|Traffic Signal Maintenance|1 Calendar Day|Apr 15 2025 7:48PM|SW|D|533S|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-14 19:48:02.0000000|3113609.0000000000|13812397.0000000000|8601 ALMEDA RD|HOUSTON|TX|77054|0421310010030|2025-04-14 19:47:49.0000000|ASTRODOME AREA|HCID #10-A|||SW|||SE|||SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||+++ ADDRESS WARNING +++Entered Address: ALMEDA RD S LOOP FWY WValidated Address: 8601 ALMEDA RD - Address Id: 1761698+++ ADDRESS WARNING +++|Resolution :07. Investigation / Inspection completedClose Comments :COMPLETE 2500137976|2500137976|609 HAROLD ST HOUSTON 77006|29.7411|-95.3876|Routed|2025-04-14 14:47:16.0000000||SWM Escalation - 2500137976 - 609 HAROLD ST|SWM Escalation|3 Working Days|Apr 17 2025 7:54PM|SW|C|493S|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 19:47:41.0000000|3114676.7500000000|13834725.0000000000|609 HAROLD ST|HOUSTON||77006|0261390000006|2025-04-14 19:47:16.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/14/2025 2:47:41 PM||220642001592609 harold st 77006|Solid Waste Management 2500137975|2500137975|417 WOODARD ST HOUSTON TX 77009|29.8111|-95.3657|Routed|2025-04-14 14:47:10.0000000||Recycling Cart Repair - 2500137975 - 417 WOODARD ST|Recycling Cart Repair|14 Calendar Days|Apr 28 2025 7:48PM|NE|H|453U|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-14 19:48:41.0000000|3120839.5000000000|13860365.0000000000|417 WOODARD ST|HOUSTON|TX|77009|0660640390051|2025-04-14 19:47:10.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR119|FRIDAY|NE|NWFR-B-10|FRIDAY-B|NW|S|1st Friday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Recycling Cart Repair 4/14/2025 2:48:41||NULL|Solid Waste Management 2500137974|2500137974|2777 KATY FWY HOUSTON 77007|29.7754|-95.3873|Service Completed|2025-04-14 14:46:30.0000000|Apr 14 2025 3:00PM|Dangerous Commercial Building - 2500137974 - 2777 Katy Freeway Service Rd|Dangerous Commercial Building|10 Calendar Days|Apr 24 2025 7:47PM|NW|C|493E|Public Works|Houston Permitting Center|Dangerous Commercial Building|1|Resolved|2025-04-14 19:47:08.0000000|3114395.0000000000|13847199.0000000000|2777 KATY FWY|HOUSTON||77007|1401380020004|2025-04-14 19:46:30.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE|HPC DangerousComBldg|FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|This case is in the incorrect que. Call 311 or xxx-xxx-xxxx and||+++ ADDRESS Warning +++Entered Address: 2777 Katy Freeway Service RdValidated Address: 2777 KATY FWY - Address Id: 3110980+++ ADDRESS Warning +++Fire lane clearly used by Home Depot to store cartsFire lane used by Home Depot in multiple locations for cart|This case is in the incorrect que. Call 311 or xxx-xxx-xxxx and request a new case for the appropriate dept. 2500137973|307028-2500137973|10302 FREEHILL ST HOUSTON TX 77034|29.6183|-95.2007|Routed - Integrated|2025-04-14 14:45:19.0000000||Nuisance On Property - 307028-2500137973 - SOUTH ST FREEHILL ST|Nuisance On Property|180 Working Days|Jan 2 2026 8:45PM|SE|E|576V|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 19:45:19.0000000|3175370.7500000000|13791925.0000000000|10302 FREEHILL ST|HOUSTON|TX|77034|1229420010064|2025-04-14 19:45:19.0000000|SOUTH BELT / ELLINGTON||||SE|SWTH-B-09|THURSDAY-B|SW|S|2nd Tuesday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Nuisance On Property 4/14/2025 2:45:19 PM||+++ ADDRESS WARNING +++Entered Address: SOUTH ST FREEHILL STValidated Address: 10302 FREEHILL ST - Address Id: 2103999+++ ADDRESS WARNING +++bayou area needs to be cut and area has snakes also|Neighborhoods 2500137972|2500137972|7619 KERNEL ST HOUSTON TX 77012|29.7097|-95.2839|Service Completed|2025-04-14 14:44:56.0000000|Apr 17 2025 7:58AM|Container Repair - 2500137972 - 7619 KERNEL ST|Container Repair|10 Calendar Days|Apr 24 2025 7:45PM|SE|I|535F|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-14 19:45:55.0000000|3147915.0000000000|13824323.0000000000|7619 KERNEL ST|HOUSTON|TX|77012|0700020010025|2025-04-14 19:44:56.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||042808302337|Completed by Vincent Allen. Notes: 2500137971|2500137971||29.7584|-95.3698|Routed|2025-04-14 14:44:44.0000000||MYR Correspondence - 2500137971|MYR Correspondence|7 Calendar Days|Apr 21 2025 7:45PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 19:45:34.0000000|0|0|||||none|2025-04-14 19:44:44.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/14/2025 2:45:||citizen sharing comments regarding flood mitigation and infrastructure|Mayor Office 2500137970|307029-2500137970|9617 PINE LAKE DR HOUSTON TX 77055|29.79|-95.5268|Routed - Integrated|2025-04-14 14:44:42.0000000||Nuisance On Property - 307029-2500137970 - 9617 PINE LAKE DR|Nuisance On Property|180 Working Days|Jan 2 2026 8:45PM|NW|A|450X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 19:45:34.0000000|3069984.5000000000|13851143.0000000000|9617 PINE LAKE DR|HOUSTON|TX|77055|0803960000006|2025-04-14 19:44:42.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR116|FRIDAY|NW|NEFR-A-07|FRIDAY-A|NE|S|4th Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Kimberly Landry created Nuisance On Property 4/14/2025 2:45:34||NULL|Neighborhoods 2500137969|2500137969|1335 PEDEN ST HOUSTON TX 77019|29.7522|-95.3973|Routed|2025-04-14 14:43:31.0000000||Recycling Participation NEW - 2500137969 - 1335 PEDEN ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 7:45PM|NW|C|493N|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 19:45:59.0000000|3111472.0000000000|13838650.0000000000|1335 PEDEN ST|HOUSTON|TX|77019|0350040010007|2025-04-14 19:43:31.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Recycling Participation NEW 4/14/2025 2:4||initial request was created under wrong description / Please assist asap|Solid Waste Management 2500137967|20521078-2500137967|6019 ETTRICK DR HOUSTON TX 77035|29.6451|-95.4967|Service Completed|2025-04-14 14:43:28.0000000|Apr 15 2025 9:00AM|Water Leak - 20521078-2500137967 - 6019 ETTRICK DR|Water Leak|10 Calendar Days|Apr 24 2025 7:46PM|SW|K|570H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 19:46:12.0000000|3081111.5000000000|13798759.0000000000|6019 ETTRICK DR|HOUSTON|TX|77035|0871340000013|2025-04-14 19:43:28.0000000|WESTBURY||SWTH108|THURSDAY|SW|SWTH-A-05|THURSDAY-A|SW|S|2nd Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 8:58:42 AM - Case # 20521078 -2500137967: Dear Custome||NULL|4/15/2025 8:58:42 AM - Case # 20521078 -2500137967: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137965|20521077-2500137965|11503 SAGEHOLLOW LN HOUSTON TX 77089|29.5991|-95.2144|Routed - Integrated|2025-04-14 14:42:32.0000000||Water Leak - 20521077-2500137965 - 11503 SAGEHOLLOW LN|Water Leak|10 Calendar Days|Apr 24 2025 7:42PM|SE|D|576Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 19:42:38.0000000|3171281.0000000000|13784824.0000000000|11503 SAGEHOLLOW LN|HOUSTON|TX|77089|0974570000001|2025-04-14 19:42:32.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE|S|2nd Thursday|SE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/14/2025 09:54:47||PER INSPECTOR: The leak is located on Sageglen street side. While the contractor was performing an open cut the trench began to fill with water.|Public Works 2500137964|2500137964|8405 FOUNTAIN ST HOUSTON TX 77051|29.6705|-95.3759|Service Completed|2025-04-14 14:42:29.0000000|Apr 15 2025 5:23PM|Missed Garbage Pickup - 2500137964 - 8405 FOUNTAIN ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:45PM|SE|D|533X|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 19:45:43.0000000|3119174.5000000000|13809149.0000000000|8405 FOUNTAIN ST|HOUSTON|TX|77051|0511740080001|2025-04-14 19:42:29.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes: serviced one black can at||NULL|Completed by Quinton Kingsby. Notes: serviced one black can at 8406 A Darnell St and couldn't reach 8406 2500137963|2500137963|1335 PEDEN ST HOUSTON 77019|29.7522|-95.3973|Routed|2025-04-14 14:42:08.0000000||SWM Escalation - 2500137963 - 1335 PEDEN ST|SWM Escalation|3 Working Days|Apr 17 2025 7:49PM|NW|C|493N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 19:42:35.0000000|3111472.0000000000|13838650.0000000000|1335 PEDEN ST|HOUSTON||77019|0350040010007|2025-04-14 19:42:08.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/14/2025 2:42:35 PM||NULL|Solid Waste Management 2500137961|20521095-2500137961|105 SABINE ST HOUSTON TX 77007|29.7631|-95.3757|Routed - Integrated|2025-04-14 14:41:56.0000000||Water Leak - 20521095-2500137961 - 105 SABINE ST|Water Leak|10 Calendar Days|Apr 24 2025 7:46PM|NW|H|493K|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 19:46:50.0000000|3118197.0000000000|13842830.0000000000|105 SABINE ST|HOUSTON|TX|77007|0052210000001|2025-04-14 19:41:56.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 16:18:45||105 sabine st hit service line before meter stated to have crew out there|Public Works 2500137960|2500137960|6031 VICTORY DR HOUSTON TX 77088|29.8654|-95.4791|Service Completed|2025-04-14 14:41:41.0000000|Apr 14 2025 4:34PM|PW CIP Project - 2500137960 - 6031 VICTORY DR|PW CIP Project|5 Working Days|Apr 21 2025 7:49PM|NW|A|411X|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-14 19:42:37.0000000|3084300.7500000000|13878992.0000000000|6031 VICTORY DR|HOUSTON|TX|77088|0991120000035|2025-04-14 19:41:41.0000000|GREATER INWOOD|Near Northwest MD|NWTH101|THURSDAY|NW|NWTH-B-09|THURSDAY-B|NW|S|4th Monday|NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Citizen contact has been made let resident know that contractor||driveway blocked by construction citizen is requesting a call back|Citizen contact has been made let resident know that contractor is actively working on her driveway so we can get it resolved as soon as possible. 2500137959|2500137959|314 FOREST HILL BLVD HOUSTON TX 77011|29.7314|-95.2986|Service Completed|2025-04-14 14:41:30.0000000|Apr 15 2025 11:02AM|Missed Garbage Pickup - 2500137959 - 314 FOREST HILL BLVD|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:42PM|NE|I|494Z|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 19:42:36.0000000|3143000.5000000000|13832057.0000000000|314 FOREST HILL BLVD|HOUSTON|TX|77011|0081610000012|2025-04-14 19:41:30.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO113|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500137958|20521075-2500137958|17007 STAR LAKE CT HOUSTON TX 77396|29.9673|-95.291|Routed - Integrated|2025-04-14 14:40:58.0000000||Water Leak - 20521075-2500137958 - 17007 STAR LAKE CT|Water Leak|10 Calendar Days|Apr 24 2025 7:40PM|NE|B|375E|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 19:40:58.0000000|3142692.2500000000|13917880.0000000000|17007 STAR LAKE CT|HOUSTON|TX|77396|1148060010014|2025-04-14 19:40:58.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 11:16:56||Per Michael Thomas needing a service request for a leak on service line.|Public Works 2500137957|2500137957|2015 ANTOINE DR HOUSTON TX 77055|29.8071|-95.4758|Routed|2025-04-14 14:40:49.0000000||Water Meter - 2500137957 - 2015 ANTOINE DR|Water Meter|14 Calendar Days|Apr 28 2025 7:43PM|NW|A|451T|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-14 19:43:20.0000000|3085966.0000000000|13857826.0000000000|2015 ANTOINE DR|HOUSTON|TX|77055|0821650000014|2025-04-14 19:40:49.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR112|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Thursday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Water Meter 4/14/2025 2:43:20 PM||2015 ANTOINE DR/ wires sticking out not connected on meter and there is no water it is an empty property for now|Public Works 2500137956|2500137956|2013 COLQUITT ST HOUSTON TX 77098|29.7349|-95.4087|Service Completed|2025-04-14 14:40:41.0000000|Apr 15 2025 10:13AM|MultiFamily Habitability Violation - 2500137956 - 2013 COLQUITT ST|MultiFamily Habitability Violation|7 Calendar Days|Apr 21 2025 7:44PM|SW|C|492Z|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-14 19:44:18.0000000|3108058.5000000000|13832246.0000000000|2013 COLQUITT ST|HOUSTON|TX|77098|0561250000012|2025-04-14 19:40:41.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO118|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|I39 on a 311 investigation for an electrical outlet. Upon arriva||electrical issues and roach infestation ///houston leasing and management cove xxx-xxx-xxxx|I39 on a 311 investigation for an electrical outlet. Upon arrival to 2013 Colquitt St I39 contacted the property manager who stated that the electrical outlet had been fixed. I39 explained the reason for the visit and then contacted the complainant who 2500137955|2500137955|11710 MISTY GLEN LN HOUSTON 77099|29.6531|-95.5784|Service Completed|2025-04-14 14:40:30.0000000|Apr 15 2025 3:14PM|Liaison Comm - 2500137955 - 11710 MISTY GLEN LN|Liaison Comm|5 Working Days|Apr 21 2025 7:48PM|SW|F|569B|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 19:41:34.0000000|3055104.2500000000|13800897.0000000000|11710 MISTY GLEN LN|HOUSTON||77099|1042120000023|2025-04-14 19:40:30.0000000|ALIEF||SWMO104|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Escalation report is still open .||Container's wheel/axel damaged by solid waste vehicle. Water Account:xxx-xxx-xxxx34|Escalation report is still open . 2500137954|2500137954|9840 WESTPARK DR HOUSTON TX 77063|29.7203|-95.5333|Routed|2025-04-14 14:39:22.0000000||Parking Violation - 2500137954 - WESTPARK DR ACE ST|Parking Violation|19 Calendar Days|May 3 2025 7:39PM|SW|F|530B|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 19:39:22.0000000|3068572.5000000000|13825873.0000000000|9840 WESTPARK DR|HOUSTON|TX|77063|1233740010003|2025-04-14 19:39:22.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Parking Violation 4/14/2025 2:39:22 PM||+++ ADDRESS WARNING +++Entered Address: WESTPARK DR ACE STValidated Address: 9840 WESTPARK DR - Address Id: 570660+++ ADDRESS WARNING +++|Parking Management 2500137953|2500137953|4615 ARLINGTON ST HOUSTON TX 77022|29.8327|-95.3949|Routed|2025-04-14 14:38:40.0000000||Trash Dumping or Illegal Dumpsite - 2500137953 - 4615 ARLINGTON ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 7:43PM|NW|H|453J|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 19:43:47.0000000|3111323.4500000000|13867917.8700000000|4615 ARLINGTON ST|HOUSTON|TX|77022|0650980000018|2025-04-14 19:38:40.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW||3rd Thursday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/14/2025||HPD EIU investigated this location (4615 Arlington) and found household trash tree limbs a mattress and a dresser around the ditch area. Request pickup of items at the location.|Solid Waste Management 2500137952|20521076-2500137952|317 PORT ST HOUSTON TX 77020|29.7828|-95.2962|Service Completed|2025-04-14 14:38:33.0000000|Apr 15 2025 9:18AM|Water Service - 20521076-2500137952 - 7316 VICTORIA ST|Water Service|2 Calendar Days|Apr 16 2025 7:40PM|NE|H|495A|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 19:40:41.0000000|3143159.5000000000|13850731.0000000000|317 PORT ST|HOUSTON|TX|77020|0180920000001|2025-04-14 19:38:33.0000000|DENVER HARBOR / PORT HOUSTON||NEFR101|FRIDAY|NE|NEFR-B-04|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:18:27 AM - Case # 20521076 -2500137952: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 7316 VICTORIA STValidated Address: 317 PORT ST - Address Id: 1917627+++ ADDRESS WARNING +++|4/15/2025 9:18:27 AM - Case # 20521076 -2500137952: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137951|2500137951|12022 HELVICK CRESCENT AVE HOUSTON TX 77051|29.6393|-95.4037|Routed|2025-04-14 14:38:17.0000000||Missed Recycling Pickup - 2500137951 - 12022 HELVICK CRESCENT AVE|Missed Recycling Pickup|4 Working Days|Apr 18 2025 7:39PM|SW|D|572H|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-14 19:39:30.0000000|3110690.5000000000|13797567.0000000000|12022 HELVICK CRESCENT AVE|HOUSTON|TX|77051|1253430030013|2025-04-14 19:38:17.0000000|CENTRAL SOUTHWEST||SWFR118|FRIDAY|SW|SWFR-B-05|FRIDAY-B|SW|S|4th Thursday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Recycling Pickup 4/14/2025 2:39:||Rubicon: scheduled|Solid Waste Management 2500137950|2500137950|9607 ROBINS WOOD DR HOUSTON TX 77078|29.8525|-95.2469|Routed|2025-04-14 14:37:45.0000000||Recycling Participation NEW - 2500137950 - 9607 ROBINS WOOD DR|Recycling Participation NEW|24 Calendar Days|May 8 2025 7:39PM|NE|B|456A|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 19:39:16.0000000|3157991.5000000000|13876592.0000000000|9607 ROBINS WOOD DR|HOUSTON|TX|77078|1448990010023|2025-04-14 19:37:45.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Recycling Participation NEW 4/14/2025 2:39||NULL|Solid Waste Management 2500137949|2500137949|9607 ROBINS WOOD DR HOUSTON TX 77078|29.8525|-95.2469|Routed|2025-04-14 14:36:22.0000000||New Resident Container - 2500137949 - 9607 ROBINS WOOD DR|New Resident Container|12 Calendar Days|Apr 26 2025 7:37PM|NE|B|456A|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 19:37:26.0000000|3157991.5000000000|13876592.0000000000|9607 ROBINS WOOD DR|HOUSTON|TX|77078|1448990010023|2025-04-14 19:36:22.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created New Resident Container 4/14/2025 2:37:26 P||NULL|Solid Waste Management 2500137948|20521073-2500137948|8210 TALTON ST HOUSTON TX 77028|29.8432|-95.2766|Routed - Integrated|2025-04-14 14:36:21.0000000||Water Leak - 20521073-2500137948 - 8224 TALTON ST|Water Leak|10 Calendar Days|Apr 24 2025 7:37PM|NE|B|455F|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 19:37:11.0000000|3148725.2500000000|13872862.0000000000|8210 TALTON ST|HOUSTON|TX|77028|0760420370817|2025-04-14 19:36:21.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 06:18:56||+++ ADDRESS WARNING +++Entered Address: 8224 TALTON STValidated Address: 8210 TALTON ST - Address Id: 194802+++ ADDRESS WARNING +++Caller is stating there is a leak running down the meter|Public Works 2500137947|12696562-2500137947|5159 SELINSKY RD HOUSTON TX 77048|29.6367|-95.346|Service Completed|2025-04-14 14:35:25.0000000|Apr 17 2025 2:03PM|Traffic Signs - 12696562-2500137947 - 5159 selinsky road|Traffic Signs|14 Working Days|May 2 2025 7:37PM|SE|D|574J|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-14 19:37:40.0000000|3129058.5000000000|13797194.0000000000|5159 SELINSKY RD|HOUSTON|TX|77048|0920280000035|2025-04-14 19:35:25.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: 5159 selinsky roadValidated Address: 5159 SELINSKY RD - Address Id: 1861692+++ ADDRESS WARNING +++stop sign is leaning|Resolution :08. Maintenance repair has been completedClose Comments :Work order complete 2500137946|2500137946|12511 PEBBLESTONE ST HOUSTON TX 77072|29.6933|-95.6005|Routed|2025-04-14 14:35:22.0000000||Container Repair - 2500137946 - 12511 PEBBLESTONE ST|Container Repair|10 Calendar Days|Apr 24 2025 7:36PM|SW|F|528M|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 19:36:54.0000000|3047634.7500000000|13815326.0000000000|12511 PEBBLESTONE ST|HOUSTON|TX|77072|1059620110020|2025-04-14 19:35:22.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created Container Repair 4/14/2025 2:36:54 PM||44852320249812511 pebblestone|Solid Waste Management 2500137945|307027-2500137945|9326 DANDY ST HOUSTON TX 77016|29.8473|-95.3118|Service Completed|2025-04-14 14:35:12.0000000|Apr 14 2025 3:07PM|Nuisance On Property - 307027-2500137945 - 9412 DANDY ST|Nuisance On Property|180 Working Days|Jan 2 2026 8:37PM|NE|B|454D|Neighborhoods|Investigations|Nuisance On Property|1|Resolved|2025-04-14 19:37:58.0000000|3137551.2500000000|13874042.0000000000|9326 DANDY ST|HOUSTON|TX|77016|0700530150014|2025-04-14 19:35:12.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|SR was closed in IPS.||+++ ADDRESS WARNING +++Entered Address: 9412 DANDY STValidated Address: 9326 DANDY ST - Address Id: 87512+++ ADDRESS WARNING +++high weeds on the property causing rodents and snakes on the next door neighbor property|SR was closed in IPS. 2500137944|2500137944|3002 RUSSELL ST HOUSTON TX 77026|29.7885|-95.3308|Routed|2025-04-14 14:34:50.0000000||Missed Garbage Pickup - 2500137944 - 3002 RUSSELL ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:35PM|NE|B|494B|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 19:35:44.0000000|3132136.7500000000|13852500.0000000000|3002 RUSSELL ST|HOUSTON|TX|77026|0561410000001|2025-04-14 19:34:50.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Missed Garbage Pickup 4/14/2025 2:35:44||NULL|Solid Waste Management 2500137943|2500137943|1214 BONNIE BRAE ST HOUSTON TX 77006|29.7338|-95.3945|Routed|2025-04-14 14:34:40.0000000||MYR SWM - 2500137943 - 1214 BONNIE BRAE ST|MYR SWM|14 Calendar Days|Apr 28 2025 7:40PM|SW|C|493W|Mayor Office|Mayor Mail|MYR SWM|0|Active|2025-04-14 19:40:04.0000000|3112556.7500000000|13831995.0000000000|1214 BONNIE BRAE ST|HOUSTON|TX|77006|0302470000006|2025-04-14 19:34:40.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|SWM Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR SWM 4/14/2025 2:40:04 PM||citizen has concerns with missed yard waste|Mayor Office 2500137942|2500137942|11502 SAGEGROVE LN HOUSTON TX 77089|29.5977|-95.2127|Routed|2025-04-14 14:33:45.0000000||Missed Heavy Trash Pickup - 2500137942 - 11502 SAGEGROVE LN|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 7:41PM|SE|D|576Y|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 19:34:28.0000000|3171841.2500000000|13784339.0000000000|11502 SAGEGROVE LN|HOUSTON|TX|77089|0974600000001|2025-04-14 19:33:45.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE|S|2nd Thursday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Missed Heavy Trash Pickup 4/14/2025 2:34:||NULL|Solid Waste Management 2500137941|2500137941|12925 ELSIES LN HOUSTON TX 77015|29.7663|-95.2019|Routed|2025-04-14 14:33:21.0000000||Container Replacement - 2500137941 - 12925 ELSIES LN|Container Replacement|10 Calendar Days|Apr 24 2025 7:35PM|NE|E|496M|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 19:35:46.0000000|3173273.2500000000|13845752.0000000000|12925 ELSIES LN|HOUSTON|TX|77015|0751630020007|2025-04-14 19:33:21.0000000|NORTHSHORE||NETH103|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Replacement 4/14/2025 2:35:4||4022-1920-1454|Solid Waste Management 2500137940|20521074-2500137940|1217 TULANE ST HOUSTON TX 77008|29.7932|-95.4026|Service Completed|2025-04-14 14:33:16.0000000|Apr 14 2025 5:10PM|Water Service - 20521074-2500137940 - 1217 TULANE ST|Water Service|2 Calendar Days|Apr 16 2025 7:35PM|NW|C|452Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 19:35:40.0000000|3109341.7500000000|13853485.0000000000|1217 TULANE ST|HOUSTON|TX|77008|0201780000011|2025-04-14 19:33:16.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 5:09:26 PM - Case # 20521074 -2500137940: Dear Custome||NULL|4/14/2025 5:09:26 PM - Case # 20521074 -2500137940: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137939|12696563-2500137939|3099 W T C JESTER BLVD HOUSTON TX 77092|29.8172|-95.446|Service Completed|2025-04-14 14:33:13.0000000|Apr 16 2025 4:31PM|Street Hazard - 12696563-2500137939 - W T C JESTER BLVD W 34TH ST|Street Hazard|10 Calendar Days|Apr 24 2025 7:35PM|NW|A|452N|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 19:35:49.0000000|3095292.7500000000|13861734.0000000000|3099 W T C JESTER BLVD|HOUSTON|TX|77092|none|2025-04-14 19:33:13.0000000|CENTRAL NORTHWEST||NWTH106|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 04. Debris has been removed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: W T C JESTER BLVD W 34TH STValidated Address: 3099 W T C JESTER BLVD - Address Id: 1978974+++ ADDRESS WARNING +++mattress on the street by the bridge|Resolution :04. Debris has been removedClose Comments :Removed debris from right away. 2500137938|20521071-2500137938|1503 BEACONSHIRE RD HOUSTON TX 77077|29.7543|-95.611|Routed - Integrated|2025-04-14 14:32:50.0000000||Water Leak - 20521071-2500137938 - 1503 BEACONSHIRE RD|Water Leak|10 Calendar Days|Apr 24 2025 7:35PM|NW|G|488Q|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 19:35:30.0000000|3043661.7500000000|13837383.0000000000|1503 BEACONSHIRE RD|HOUSTON|TX|77077|1130810000075|2025-04-14 19:32:50.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 04:46:48||Caller is stating that there is a water leak by Beaconshire Briar Forest Dr|Public Works 2500137937|2500137937|4331 TRAFALGAR DR HOUSTON 77045|29.6175|-95.4426|Routed|2025-04-14 14:32:32.0000000||SWM Escalation - 2500137937 - 4331 TRAFALGAR DR|SWM Escalation|3 Working Days|Apr 17 2025 7:39PM|SW|K|572N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 19:32:53.0000000|3098606.0000000000|13789250.0000000000|4331 TRAFALGAR DR|HOUSTON||77045|0852460000040|2025-04-14 19:32:32.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/14/2025 2:32:53 PM||150730502344|Solid Waste Management 2500137936|20521072-2500137936|3203 SHADOWLEAF DR HOUSTON TX 77082|29.7292|-95.6001|Service Completed|2025-04-14 14:31:21.0000000|Apr 15 2025 10:06AM|Water Leak - 20521072-2500137936 - 3203 SHADOWLEAF DR|Water Leak|10 Calendar Days|Apr 24 2025 7:33PM|SW|F|488Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 19:33:50.0000000|3047398.5000000000|13828352.0000000000|3203 SHADOWLEAF DR|HOUSTON|TX|77082|1181600010009|2025-04-14 19:31:21.0000000|ELDRIDGE / WEST OAKS||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 10:04:49 AM - Case # 20521072 -2500137936: Dear Custom||3203 shadow leas|4/15/2025 10:04:49 AM - Case # 20521072 -2500137936: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500137935|2500137935|2928 ELSER ST HOUSTON TX 77009|29.7892|-95.3576|Service Completed|2025-04-14 14:29:45.0000000|Apr 16 2025 1:35PM|Missed Yard Waste Pickup - 2500137935 - 2928 ELSER ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 7:30PM|NE|H|493D|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 19:30:39.0000000|3123646.2500000000|13852494.0000000000|2928 ELSER ST|HOUSTON|TX|77009|0641340040019|2025-04-14 19:29:45.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced 6 bag 12 behind locked gate per 50932||Caller states yard waste bags been out for over a month now|Serviced 6 bag 12 behind locked gate per 50932 2500137934|2500137934|5914 DOOLITTLE BLVD HOUSTON TX 77033|29.6768|-95.3317|Service Completed|2025-04-14 14:29:29.0000000|Apr 14 2025 3:04PM|Water/Sewer/Drainage Billing - 2500137934 - 5914 DOOLITTLE BLVD|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 28 2025 7:29PM|SE|D|534T|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-14 19:29:29.0000000|3133148.7500000000|13811906.0000000000|5914 DOOLITTLE BLVD|HOUSTON|TX|77033|0761540440015|2025-04-14 19:29:29.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|W/S/D Case 2500137934 has been closed with the following: Made||09061850193 - Ramona Guerra states she did not inquire on her water account and she did not make this request. 02355699-BA-0.625Case added to CAS CustomerAccountServices Queue COH:0968002|W/S/D Case 2500137934 has been closed with the following: Made an outbound call to Ramona Guerra xxx-xxx-xxxx. I informed her that the Water/Sewer/Drainage Billing Case 2500137934 was created to inquire on their water billing. She stated she did not inqui 2500137933|2500137933||29.7584|-95.3698|Service Completed|2025-04-14 14:28:45.0000000|Apr 14 2025 2:29PM|MAO Meeting - 2500137933 - 1951 W T C JESTER BLVD|MAO Meeting|31 Calendar Days|||||Neighborhoods|Mayor's Assistance Office|MAO Meeting|1|Resolved|2025-04-14 19:28:45.0000000|0|0|||||none|2025-04-14 19:28:45.0000000||||||||||||DON MAO|||In Person|2025-04-20 11:15:04.1430000|none||Spoke about bike lanes and precinct 4 gave a presentation|NULL 2500137932|2500137932|7413 WESTVIEW DR HOUSTON TX 77055|29.7943|-95.4784|Service Completed|2025-04-14 14:28:38.0000000|Apr 15 2025 8:36AM|Missed Recycling Pickup - 2500137932 - 7413 WESTVIEW DR|Missed Recycling Pickup|4 Working Days|Apr 18 2025 7:28PM|NW|A|451X|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 19:28:46.0000000|3085307.2500000000|13853162.0000000000|7413 WESTVIEW DR|HOUSTON|TX|77055|0752220120071|2025-04-14 19:28:38.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by C'Ne Roberts. Notes: Friday is service day. Will p||NULL|Completed by C'Ne Roberts. Notes: Friday is service day. Will provide service on 4/18- 4/19/25 2500137931|20521066-2500137931|8207 QUAIL HILLS DR HOUSTON TX 77489|29.5897|-95.5106|Service Completed|2025-04-14 14:28:08.0000000|Apr 14 2025 3:44PM|Water Service - 20521066-2500137931 - 8207 QUAIL HILLS DR|Water Service|2 Calendar Days|Apr 16 2025 7:28PM|SW|K|610C|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 19:28:50.0000000|3077295.5000000000|13778494.0000000000|8207 QUAIL HILLS DR|HOUSTON|TX|77489|5890020230310907|2025-04-14 19:28:08.0000000|FORT BEND HOUSTON||SWFR101|FRIDAY|SW|SWFR-A-01|FRIDAY-A|SW|S|3rd Friday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 3:43:23 PM - Case # 20521066 -2500137931: The Service||NULL|4/14/2025 3:43:23 PM - Case # 20521066 -2500137931: The Service Request has been cancelled. 2500137930|2500137930|6521 DURFORD DR HOUSTON TX 77007|29.7723|-95.4299|Routed|2025-04-14 14:28:03.0000000||Water Meter - 2500137930 - 6521 DURFORD ST|Water Meter|14 Calendar Days|Apr 28 2025 7:30PM|NW|C|492F|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-14 19:30:31.0000000|3100982.2500000000|13845630.0000000000|6521 DURFORD DR|HOUSTON|TX|77007|0541280000022|2025-04-14 19:28:03.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Water Meter 4/14/2025 2:30:31 PM||+++ ADDRESS WARNING +++Entered Address: 6521 DURFORD STValidated Address: 6521 DURFORD DR - Address Id: 43517+++ ADDRESS WARNING +++|Public Works 2500137929|20521069-2500137929|8316 WILLOW PLACE DR HOUSTON TX 77070|29.9625|-95.5573|Service Completed|2025-04-14 14:27:41.0000000|Apr 15 2025 9:56AM|Water Leak - 20521069-2500137929 - 8316 WILLOW PLACE DR|Water Leak|10 Calendar Days|Apr 24 2025 7:29PM|NW|B|369H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 19:29:00.0000000|3058480.5000000000|13913576.0000000000|8316 WILLOW PLACE DR|HOUSTON|TX|77070|1345910010003|2025-04-14 19:27:41.0000000|WILLOWBROOK||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:56:21 AM - Case # 20521069 -2500137929: An investiga||NULL|4/15/2025 9:56:21 AM - Case # 20521069 -2500137929: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500137928|20521067-2500137928|603 WELCH ST HOUSTON TX 77006|29.75|-95.3883|Service Completed|2025-04-14 14:27:25.0000000|Apr 14 2025 3:45PM|Sewer Wastewater - 20521067-2500137928 - 603 WELCH ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 7:29PM|NW|C|493N|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 19:29:22.0000000|3114363.0000000000|13837933.0000000000|603 WELCH ST|HOUSTON|TX|77006|0370720000001|2025-04-14 19:27:25.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 3:44:18 PM - Case # 20521067 -2500137928: Investigatio||slow storm sewer// stopped up// sw corner of welch Hopkins|4/14/2025 3:44:18 PM - Case # 20521067 -2500137928: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500137927|12696561-2500137927|5242 S ACRES DR HOUSTON TX 77048|29.6399|-95.3458|Routed - Integrated|2025-04-14 14:27:08.0000000||Traffic Signs - 12696561-2500137927 - 10910 glenhollow drive|Traffic Signs|14 Working Days|May 2 2025 7:33PM|SE|D|574E|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-14 19:33:43.0000000|3129685.2500000000|13798896.0000000000|5242 S ACRES DR|HOUSTON|TX|77048|0612030040001|2025-04-14 19:27:08.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-04|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 13:03:34||stop sign and street name sign is missing and no thru trucks sign is on the ground|Public Works 2500137926|2500137926|4418 SAYERS ST HOUSTON TX 77026|29.801|-95.3312|Service Completed|2025-04-14 14:26:33.0000000|Apr 16 2025 12:25PM|Heavy Trash Code Violation - 2500137926 - 4418 SAYERS ST|Heavy Trash Code Violation|25 Working Days|May 19 2025 7:38PM|NE|B|454X|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 19:31:35.0000000|3131886.3100000000|13857026.4100000000|4418 SAYERS ST|HOUSTON|TX|77026|0601050120019|2025-04-14 19:26:33.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NWFR-B-04|FRIDAY-B|NW||1st Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish and junk debris present at curbsid||HPD EIU investigated this location (4418 Sayers) and found wood remodeling debris in the ditch area. Request pickup of items at the location.|Excessive heavy trash/rubbish and junk debris present at curbside near right of way (vacant dwelling - under 8 cubic - green tag - construction materials). 2500137925|2500137925|5534 BANKSIDE DR HOUSTON TX 77096|29.6615|-95.4841|Service Completed|2025-04-14 14:26:17.0000000|Apr 19 2025 10:26AM|Recycling Cart Repair - 2500137925 - 5534 BANKSIDE DR|Recycling Cart Repair|14 Calendar Days|Apr 28 2025 7:27PM|SW|K|531W|Solid Waste Management|Recycling|Recycling Cart Repair|1|Resolved|2025-04-14 19:27:37.0000000|3084927.0000000000|13804829.0000000000|5534 BANKSIDE DR|HOUSTON|TX|77096|0904200000026|2025-04-14 19:26:17.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes: nothing out on curb for repair||NULL|Completed by Tommie Bell. Notes: nothing out on curb for repair 2500137924|2500137924|314 E 11TH ST HOUSTON TX 77008|29.7905|-95.3945|Service Completed|2025-04-14 14:25:49.0000000|Apr 14 2025 3:18PM|MYR Correspondence - 2500137924 - 314 E 11TH ST|MYR Correspondence|7 Calendar Days|Apr 21 2025 8:17PM|NW|C|453W|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-14 20:17:45.0000000|3111914.5000000000|13852605.0000000000|314 E 11TH ST|HOUSTON|TX|77008|0202150000001|2025-04-14 19:25:49.0000000|GREATER HEIGHTS||NWTH117|THURSDAY|NW|NETH-B-08|THURSDAY-B|NE|S|3rd Wednesday|NE|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Per Steven David Chena Winn is to print a copy for Mayor||owner of C D Hardware along 11th Street expressing his appreciation for modifications along 11th Street|Per Steven David Chena Winn is to print a copy for Mayor 2500137923|2500137923|12726 NEWBROOK DR HOUSTON TX 77072|29.6852|-95.6057|Routed|2025-04-14 14:25:42.0000000||Recycling Participation NEW - 2500137923 - 12726 NEWBROOK DR|Recycling Participation NEW|24 Calendar Days|May 8 2025 7:27PM|SW|F|528R|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 19:27:46.0000000|3046076.7500000000|13812302.0000000000|12726 NEWBROOK DR|HOUSTON|TX|77072|1047070000011|2025-04-14 19:25:42.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Recycling Participation NEW 4/14/2025 2||new resident containers12726 new brookwater acc-44861460151|Solid Waste Management 2500137921|2500137921|12227 SPRING GROVE DR HOUSTON TX 77099|29.6724|-95.5963|Routed|2025-04-14 14:24:51.0000000||Missed Garbage Pickup - 2500137921 - 12227 SPRING GROVE DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:25PM|SW|F|528V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 19:25:19.0000000|3049213.5000000000|13807760.0000000000|12227 SPRING GROVE DR|HOUSTON|TX|77099|1043720000031|2025-04-14 19:24:51.0000000|ALIEF||SWMO103|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Missed Garbage Pickup 4/14/2025 2:25:||12227 SPRING GROVE DR|Solid Waste Management 2500137920|20521064-2500137920|8707 RICHMOND AVE HOUSTON TX 77063|29.7288|-95.5173|Routed - Integrated|2025-04-14 14:24:46.0000000||Water Leak - 20521064-2500137920 - 8707 RICHMOND AVE|Water Leak|10 Calendar Days|Apr 24 2025 7:26PM|SW|F|490Y|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 19:26:16.0000000|3073653.7500000000|13828969.0000000000|8707 RICHMOND AVE|HOUSTON|TX|77063|0710340120009|2025-04-14 19:24:46.0000000|MID WEST||SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 13:02:44||NULL|Public Works 2500137919|2500137919|12726 NEWBROOK DR HOUSTON TX 77072|29.6852|-95.6057|Service Completed|2025-04-14 14:24:14.0000000|Apr 18 2025 12:26PM|New Resident Container - 2500137919 - 12726 NEWBROOK DR|New Resident Container|12 Calendar Days|Apr 26 2025 7:25PM|SW|F|528R|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-14 19:25:35.0000000|3046076.7500000000|13812302.0000000000|12726 NEWBROOK DR|HOUSTON|TX|77072|1047070000011|2025-04-14 19:24:14.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Terrance Moore. Notes:||new resident containers12726 new brookwater acc-44861460151|Completed by Terrance Moore. Notes: 2500137917|2500137917|5534 BANKSIDE DR HOUSTON TX 77096|29.6615|-95.4841|Service Completed|2025-04-14 14:23:49.0000000|Apr 14 2025 4:12PM|Add a Can - 2500137917 - 5534 BANKSIDE DR|Add a Can|14 Calendar Days|Apr 28 2025 7:26PM|SW|K|531W|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 19:26:07.0000000|3084927.0000000000|13804829.0000000000|5534 BANKSIDE DR|HOUSTON|TX|77096|0904200000026|2025-04-14 19:23:49.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||stickers only (caller has the 2nd bin) just needs to be active on the add a can program|Solid Waste Management 2500137916|20521065-2500137916|5404 ASPEN ST HOUSTON TX 77081|29.7014|-95.4747|Service Completed|2025-04-14 14:23:42.0000000|Apr 18 2025 7:02AM|Water Leak - 20521065-2500137916 - 5404 ASPEN ST|Water Leak|10 Calendar Days|Apr 24 2025 7:25PM|SW|J|531K|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 19:25:21.0000000|3087469.5000000000|13819420.0000000000|5404 ASPEN ST|HOUSTON|TX|77081|0752290010013|2025-04-14 19:23:42.0000000|GULFTON||SWTU107|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|1st Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/18/2025 7:01:39 AM - Case # 20521065 -2500137916: All investig||caller states theyve been experiencing a leak every since COH fixed sidewalk|4/18/2025 7:01:39 AM - Case # 20521065 -2500137916: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137915|12696560-2500137915|1300 HOLMAN ST HOUSTON TX 77004|29.7376|-95.3759|Routed - Integrated|2025-04-14 14:23:42.0000000||Bike Lane Maintenance - 12696560-2500137915 - 1300 HOLMAN ST|Bike Lane Maintenance|10 Calendar Days|Apr 24 2025 7:28PM|SW|D|493T|Public Works|Transportation Drainage Operations|Bike Lane Maintenance|0|Active|2025-04-14 19:28:50.0000000|3118434.2500000000|13833553.0000000000|1300 HOLMAN ST|HOUSTON|TX|77004|1291160010001|2025-04-14 19:23:42.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Bike Lane Maintenance 4/14/2025 2:28:50 PM||Per citizen bike lanes are being removed in the area. starting from HCC campus to Elgin street - please make contact|Public Works 2500137913|307026-2500137913|6448 SELINSKY RD HOUSTON TX 77048|29.6389|-95.317|Routed - Integrated|2025-04-14 14:22:53.0000000||Graffiti - Private/Commercial Property - 307026-2500137913 - selinsky road|Graffiti - Private/Commercial Property|60 Calendar Days|Jun 13 2025 7:24PM|SE|D|574L|Neighborhoods|Investigations|Graffiti - Private/Commercial Property|0|Active|2025-04-14 19:24:44.0000000|3138575.0000000000|13798045.0000000000|6448 SELINSKY RD|HOUSTON|TX|77048|1447310050001|2025-04-14 19:22:53.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|60 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Graffiti - Private/Commercial Property 4/||+++ ADDRESS WARNING +++Entered Address: selinsky roadValidated Address: 6448 SELINSKY RD - Address Id: 321342+++ ADDRESS WARNING +++black graffiti on tennis court|Neighborhoods 2500137912|2500137912|9918 BRANUM ST HOUSTON TX 77017|29.7044|-95.2464|Service Completed|2025-04-14 14:22:50.0000000|Apr 15 2025 9:56AM|Missed Garbage Pickup - 2500137912 - 9918 BRANUM ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:24PM|SE|E|536J|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 19:24:50.0000000|3159871.0000000000|13822785.0000000000|9918 BRANUM ST|HOUSTON|TX|77017|0600520000261|2025-04-14 19:22:50.0000000|MEADOWBROOK / ALLENDALE||SEMO120|MONDAY|SE|SEMO-B-06|MONDAY-B|SE|S|1st Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes: Street had already been se||frequent issue where whole street is missedrubicon: scheduled|Completed by Quinton Kingsby. Notes: Street had already been serviced 2500137911|2500137911|9803 TRUMPET ST HOUSTON TX 77078|29.8544|-95.255|Service Completed|2025-04-14 14:22:37.0000000|Apr 15 2025 10:23AM|Missed Heavy Trash Pickup - 2500137911 - 9803 TRUMPET ST|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 7:31PM|NE|B|455D|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-14 19:24:27.0000000|3155413.0000000000|13877227.0000000000|9803 TRUMPET ST|HOUSTON|TX|77078|1032770000011|2025-04-14 19:22:37.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4102||tree waste has been out since last week without service provided|Serviced per 4102 2500137910|2500137910|6565 MIRAGLEN ST HOUSTON TX 77023|29.7314|-95.3094|No Violation Found|2025-04-14 14:22:29.0000000|Apr 15 2025 3:06PM|Air Pollution - 2500137910 - 6565 MIRAGLEN ST|Air Pollution|30 Calendar Days|May 14 2025 7:30PM|NE|I|494Z|Health|Environmental Health|Air Pollution|1|Resolved|2025-04-14 19:30:50.0000000|3139599.7500000000|13831944.0000000000|6565 MIRAGLEN ST|HOUSTON|TX|77023|1045500000011|2025-04-14 19:22:29.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE|EH BurPolControlPrev|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Health||caller states that there is a man that works outside of O'Reilly doing mechanic work on vehicles and he leaves a lot of vehivle oil on the street and the smell goes to the gas station so when she and customers walk out the odor of oil is very strong.|Health 2500137908|2500137908|8405 BROADWAY BLVD HOUSTON TX 77061|29.6692|-95.2762|Routed|2025-04-14 14:22:11.0000000||Water Meter - 2500137908 - 8405 BROADWAY BLVD|Water Meter|14 Calendar Days|Apr 28 2025 7:25PM|SE|I|535X|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-14 19:25:37.0000000|3150838.0000000000|13809694.0000000000|8405 BROADWAY BLVD|HOUSTON|TX|77061|0402390000061|2025-04-14 19:22:11.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU101|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created Water Meter 4/14/2025 2:25:37 PM||MISSING WATER METER|Public Works 2500137907|2500137907|1046 THORNTON RD HOUSTON TX 77018|29.8326|-95.4229|Service Completed - Further Actions|2025-04-14 14:21:50.0000000|Apr 15 2025 8:22AM|Missed Yard Waste Pickup - 2500137907 - 1046 Thornton Rd|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 7:21PM|NW|H|452L|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 19:21:50.0000000|3102468.2500000000|13867623.0000000000|1046 THORNTON RD|HOUSTON|TX|77018|0953680000367|2025-04-14 19:21:50.0000000|CENTRAL NORTHWEST||NWTU110|TUESDAY|NW|NETU-B-07|TUESDAY-B|NE|S|3rd Thursday|NE|SWM Collections|FULL|6 Working Days|SCF|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||yard waste has been missed. yard waste and leaves in biodegradable bags|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500137905|20521070-2500137905|6503 AIRLINE DR HOUSTON TX 77076|29.8588|-95.3851|Service Completed|2025-04-14 14:21:19.0000000|Apr 14 2025 4:58PM|Sewer Wastewater - 20521070-2500137905 - 6503 AIRLINE DR|Sewer Wastewater|1 Calendar Day|Apr 15 2025 7:23PM|NE|H|413X|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 19:23:15.0000000|3114138.5000000000|13877509.0000000000|6503 AIRLINE DR|HOUSTON|TX|77076|0261250000150|2025-04-14 19:21:19.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-05|MONDAY-B|NW|S|3rd Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 4:57:44 PM - Case # 20521070 -2500137905: Investigatio||NULL|4/14/2025 4:57:44 PM - Case # 20521070 -2500137905: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500137904|12696559-2500137904|8915 HARRELL ST HOUSTON TX 77093|29.8417|-95.3453|Service Completed|2025-04-14 14:20:47.0000000|Apr 17 2025 11:55AM|Street Condition - 12696559-2500137904 - 8915 HARRELL ST|Street Condition|30 Calendar Days|May 14 2025 7:23PM|NE|H|454E|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 19:23:21.0000000|3126953.5000000000|13871682.0000000000|8915 HARRELL ST|HOUSTON|TX|77093|0642120000016|2025-04-14 19:20:47.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO103|MONDAY|NE|NEMO-B-04|MONDAY-B|NE|S|2nd Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||2 sinkholes// 1 in ditch / 1 across from the house at street curb|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500137903|2500137903||29.7584|-95.3698|Routed|2025-04-14 14:20:05.0000000||MYR Correspondence - 2500137903|MYR Correspondence|7 Calendar Days|Apr 21 2025 7:20PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 19:20:27.0000000|0|0|||||none|2025-04-14 19:20:05.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/14/2025 2:20:||citizen has concerns with residential parking due to neighborhood events|Mayor Office 2500137902|2500137902|946 SHAWNEE ST HOUSTON TX 77034|29.6446|-95.2379|Service Completed|2025-04-14 14:19:54.0000000|Apr 15 2025 11:29AM|Container Replacement - 2500137902 - 946 SHAWNEE ST|Container Replacement|10 Calendar Days|Apr 24 2025 7:21PM|SE|E|576E|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 19:21:31.0000000|3163295.0000000000|13801145.0000000000|946 SHAWNEE ST|HOUSTON|TX|77034|0940780000001|2025-04-14 19:19:54.0000000|EDGEBROOK AREA||SETH119|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500137901|20521063-2500137901|1314 TULANE ST HOUSTON TX 77008|29.7949|-95.4021|Service Completed|2025-04-14 14:19:02.0000000|Apr 14 2025 5:10PM|Water Service - 20521063-2500137901 - 1314 TULANE ST|Water Service|2 Calendar Days|Apr 16 2025 7:22PM|NW|C|452Z|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 19:22:39.0000000|3109486.2500000000|13854128.0000000000|1314 TULANE ST|HOUSTON|TX|77008|0201700000023|2025-04-14 19:19:02.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE|S|3rd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 5:10:34 PM - Case # 20521063 -2500137901: Dear Custome||Experiencing no water|4/14/2025 5:10:34 PM - Case # 20521063 -2500137901: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137900|12696555-2500137900|393 WALKER ST HOUSTON TX 77002|29.7608|-95.3695|Service Completed|2025-04-14 14:18:26.0000000|Apr 15 2025 7:21AM|Traffic Signal Maintenance - 12696555-2500137900 - BAGBY ST WALKER ST|Traffic Signal Maintenance|1 Calendar Day|Apr 15 2025 7:18PM|NW|I|493L|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-14 19:18:33.0000000|3120157.0000000000|13842118.0000000000|393 WALKER ST|HOUSTON|TX|77002|0011520000001|2025-04-14 19:18:26.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... ANTOINE||+++ ADDRESS WARNING +++Entered Address: BAGBY ST WALKER STValidated Address: 393 WALKER ST - Address Id: 3079570+++ ADDRESS WARNING +++Q Kellum|Resolution :38. Task CompletedClose Comments :ANTOINE DR IKEA ENTRANCE 2500137899|2500137899|923 EUCLID ST HOUSTON TX 77009|29.7855|-95.383|Routed|2025-04-14 14:18:14.0000000||Container Replacement - 2500137899 - 923 EUCLID ST|Container Replacement|10 Calendar Days|Apr 24 2025 7:21PM|NW|H|493B|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 19:21:15.0000000|3115629.2500000000|13850886.0000000000|923 EUCLID ST|HOUSTON|TX|77009|0513800000026|2025-04-14 19:18:14.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH123|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created Container Replacement 4/14/2025 2:21:15||gash on containeracct 30238946147|Solid Waste Management 2500137898|2500137898||29.7584|-95.3698|Routed|2025-04-14 14:18:04.0000000||MYR HPD - 2500137898|MYR HPD|14 Calendar Days|Apr 28 2025 7:18PM||||Mayor Office|Mayor Mail|MYR HPD|0|Active|2025-04-14 19:18:35.0000000|0|0|||||none|2025-04-14 19:18:04.0000000||||||||||||HPD Mayor Mail||14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR HPD 4/14/2025 2:18:35 PM||citizen has concerns with speeders/racers on Wallisville Rd. between Kress St. And N. Waside|Mayor Office 2500137897|2500137897|4707 IMOGENE ST HOUSTON TX 77096|29.6835|-95.4599|Service Completed|2025-04-14 14:18:03.0000000|Apr 14 2025 4:07PM|Add a Can - 2500137897 - 4707 IMOGENE ST|Add a Can|14 Calendar Days|Apr 28 2025 7:19PM|SW|C|531Q|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 19:19:20.0000000|3092376.0000000000|13813083.0000000000|4707 IMOGENE ST|HOUSTON|TX|77096|0855760000016|2025-04-14 19:18:03.0000000|MEYERLAND AREA||SWTU119|TUESDAY|SW|SETU-B-08|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||UPDATED STICKER PLEASE|Solid Waste Management 2500137896|2500137896|1320 BEACHTON ST HOUSTON TX 77007|29.7706|-95.3677|Routed|2025-04-14 14:17:59.0000000||Water/Sewer/Drainage Billing - 2500137896 - 1320 BEACHTON ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 28 2025 7:17PM|NW|H|493G|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-14 19:17:59.0000000|3120656.0000000000|13845637.0000000000|1320 BEACHTON ST|HOUSTON|TX|77007|1345620010002|2025-04-14 19:17:59.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||43286361402 - Andre Arredondo on behalf of Trena Arredondo is concerned with a high bill. 14396159-BA-1.000Case added to CAS Customer Account Services Queue COH:0867055|Public Works 2500137895|12696556-2500137895|5711 ALMEDA RD HOUSTON TX 77004|29.7185|-95.3798|Service Completed|2025-04-14 14:17:39.0000000|Apr 15 2025 5:35AM|Street Hazard - 12696556-2500137895 - 5711 ALMEDA RD|Street Hazard|10 Calendar Days|Apr 24 2025 7:18PM|SW|D|533B|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 19:18:24.0000000|3117398.7500000000|13826558.0000000000|5711 ALMEDA RD|HOUSTON|TX|77004|0611290390009|2025-04-14 19:17:39.0000000|MACGREGOR|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 10. No City related issue found on-site ... ... Close||caller states utility work left a big hole on sidewalk and patients cannot walk safely|Resolution :10. No City related issue found on-siteClose Comments :No city related issue found on-site. 2500137894|2500137894|1605 STEVENS ST HOUSTON TX 77026|29.7759|-95.3442|Service Completed|2025-04-14 14:17:23.0000000|Apr 15 2025 12:53PM|Heavy Trash Code Violation - 2500137894 - 1605 STEVENS ST|Heavy Trash Code Violation|25 Working Days|May 19 2025 7:29PM|NE|B|494E|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 19:22:27.0000000|3128047.3000000000|13847801.0500000000|1605 STEVENS ST|HOUSTON|TX|77026|0352440000009|2025-04-14 19:17:23.0000000|GREATER FIFTH WARD|Greater Northside MD|NEFR116|FRIDAY|NE|NWFR-B-05|FRIDAY-B|NW||1st Friday|NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish dead tree and junk debris present||HPD EIU investigated this location (1605 Stevens) and found a pile of tree branches wood waste and household trash. Request pickup of items at the location.|Excessive heavy trash/rubbish dead tree and junk debris present at curbside near right of way (dead end of public roadway - over 8 cubic yards - illegal dumping refer to SR #2500139376 - tires reported for pickup). 2500137892|2500137892|16503 PAITER ST HOUSTON 77053|29.5846|-95.467|Service Completed|2025-04-14 14:16:38.0000000|Apr 15 2025 3:11PM|Liaison Comm - 2500137892 - 16503 PAITER ST|Liaison Comm|5 Working Days|Apr 21 2025 7:25PM|SW|K|611C|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 19:18:24.0000000|3091208.5000000000|13777045.0000000000|16503 PAITER ST|HOUSTON||77053|6250040290230907|2025-04-14 19:16:38.0000000|FORT BEND HOUSTON||SWFR107|FRIDAY|SW|SWFR-A-03|FRIDAY-A|SW|S|4th Friday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||Citizen is still awaiting delivery of container replacement. Please expedite delivery and make customer contact at xxx-xxx-xxxx (spanish speaking).Notes from previous case: 24 yr old can missing lid holes on bottom would like a new one.|Container department has been notified 2500137891|12696557-2500137891|8100 MAIN ST HOUSTON TX 77025|29.6941|-95.4165|Service Completed|2025-04-14 14:16:16.0000000|Apr 16 2025 11:29AM|Street Condition - 12696557-2500137891 - 8100 MAIN ST|Street Condition|30 Calendar Days|May 14 2025 7:18PM|SW|K|532L|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 19:18:02.0000000|3106021.5000000000|13817345.0000000000|8100 MAIN ST|HOUSTON|TX|77025|1188730010001|2025-04-14 19:16:16.0000000|BRAESWOOD||||SW|||SE|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 13. Referred to the Texas Department of Transpor||8100 block of s main street is buckling like a large speed bump|Resolution :13. Referred to the Texas Department of Transportation (xxx-xxx-xxxx) for investigation and responseClose Comments :Refer to TX-DOT 2500137890|221168-2500137890|5302 FAIRGREEN LN HOUSTON TX 77048|29.6311|-95.3432|Routed - Integrated|2025-04-14 14:16:14.0000000||Tree Trim - 221168-2500137890 - 5302 FAIRGREEN LN|Tree Trim|75 Calendar Days|Jun 28 2025 7:18PM|SE|D|574J|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-14 19:18:58.0000000|3130000.7500000000|13795167.0000000000|5302 FAIRGREEN LN|HOUSTON|TX|77048|0974490000001|2025-04-14 19:16:14.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR116|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/14/2025 2:18:58 PM||tree trim needed/ trees blocking right of way// vacant lot|Parks and Recreation 2500137889|2500137889||29.7584|-95.3698|Routed|2025-04-14 14:16:09.0000000||MYR Correspondence - 2500137889|MYR Correspondence|7 Calendar Days|Apr 21 2025 7:16PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 19:16:25.0000000|0|0|||||none|2025-04-14 19:16:09.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/14/2025 2:16:||citizen opposed to the closure of Polk Street|Mayor Office 2500137888|2500137888|8622 OLD LEDGE LN HOUSTON TX 77088|29.8853|-95.4214|Routed|2025-04-14 14:15:47.0000000||MAO General - 2500137888 - 8622 OLD LEDGE LN|MAO General|14 Working Days|May 2 2025 7:15PM|NW|B|412Q|Neighborhoods|Mayor's Assistance Office|MAO General|0|Active|2025-04-14 19:15:52.0000000|3102359.2500000000|13886802.0000000000|8622 OLD LEDGE LN|HOUSTON|TX|77088|1020530000198|2025-04-14 19:15:47.0000000|ACRES HOME||NWTU119|TUESDAY|NW|NWTU-B-05|TUESDAY-B|NW|S|3rd Friday|NE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Anita Ivery created MAO General 4/14/2025 2:15:52 PM||Stated that the COH paid contractors to grind the tree stump and cut a dead tree but he stated the contractors left and never returned.|Neighborhoods 2500137886|12696558-2500137886|7734 CADDO RD HOUSTON TX 77016|29.8571|-95.2879|Service Completed|2025-04-14 14:15:08.0000000|Apr 15 2025 11:13AM|Drainage - 12696558-2500137886 - 7734 CADDO RD|Drainage|30 Calendar Days|May 14 2025 7:19PM|NE|B|415W|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-14 19:19:21.0000000|3144971.2500000000|13877866.0000000000|7734 CADDO RD|HOUSTON|TX|77016|0824780000020|2025-04-14 19:15:08.0000000|EAST LITTLE YORK / HOMESTEAD||NETU112|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||drainage issue coh close draining in area. citizen wants to be present at time of investigation please make cc or knock on residence door thank you|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Curb and gutter property owner's responsibility 2500137885|2500137885|6614 ARIEL ST HOUSTON 77074|29.6826|-95.5077|Service Completed|2025-04-14 14:14:35.0000000|Apr 15 2025 3:03PM|Liaison Comm - 2500137885 - 6614 ARIEL ST|Liaison Comm|5 Working Days|Apr 21 2025 7:22PM|SW|J|530R|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 19:15:11.0000000|3077227.7500000000|13812274.0000000000|6614 ARIEL ST|HOUSTON||77074|0823170000019|2025-04-14 19:14:35.0000000|BRAEBURN||SWTU111|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||new recycling bin 6614 arial st 2818273270180622941441|Container department has been notified 2500137883|2500137883|1104 W 21ST ST HOUSTON 77008|29.8046|-95.4182|Routed|2025-04-14 14:12:35.0000000||SWM Escalation - 2500137883 - 1105 W 21ST ST|SWM Escalation|3 Working Days|Apr 17 2025 7:21PM|NW|C|452U|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 19:14:18.0000000|3104251.7500000000|13857454.0000000000|1104 W 21ST ST|HOUSTON||77008|0610190030012|2025-04-14 19:12:35.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-01|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/14/2025 2:14:18 PM||+++ ADDRESS WARNING +++Entered Address: 1105 W 21ST STValidated Address: 1104 W 21ST ST - Address Id: 1117584+++ ADDRESS WARNING +++no container received pls leave container at curb upon arrival1105 W 21ST ST/ acct 4328-0987-206|Solid Waste Management 2500137881|20521059-2500137881|6022 VICTORY DR HOUSTON TX 77088|29.8659|-95.4789|Service Completed|2025-04-14 14:12:01.0000000|Apr 16 2025 8:26AM|Restoration Due to Utility Work - 20521059-2500137881 - 6022 VICTORY DR|Restoration Due to Utility Work|30 Calendar Days|May 14 2025 7:12PM|NW|A|411T|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-14 19:12:01.0000000|3084347.0000000000|13879198.0000000000|6022 VICTORY DR|HOUSTON|TX|77088|0991110000001|2025-04-14 19:12:01.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/16/2025 8:24:43 AM - Case # 20521059 -2500137881: The case you||REQUESTING SUPERVISOR CONTACT FOR MR. BROWN 8324058313 Mr. Brown states COH destroyed his front garden bed city employee's left trash on his property and didn't properly refill in dirt by mailbox after working on entire street/ curb for a month. He i|4/16/2025 8:24:43 AM - Case # 20521059 -2500137881: The case you reported is closed after research. 2500137880|20521060-2500137880|2304 WAUGH DR HOUSTON TX 77006|29.7486|-95.3955|Service Completed|2025-04-14 14:11:53.0000000|Apr 15 2025 1:22PM|Fire Hydrant - 20521060-2500137880 - WAUGH DR MARYLAND ST|Fire Hydrant|12 Calendar Days|Apr 26 2025 7:13PM|NW|C|493N|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-14 19:13:17.0000000|3112059.0000000000|13837304.0000000000|2304 WAUGH DR|HOUSTON|TX|77006|1208340000002|2025-04-14 19:11:53.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO122|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:21:34 PM - Case # 20521060 -2500137880: All investig||+++ ADDRESS WARNING +++Entered Address: WAUGH DR MARYLAND STValidated Address: 2304 WAUGH DR - Address Id: 22868+++ ADDRESS WARNING +++|4/15/2025 1:21:34 PM - Case # 20521060 -2500137880: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137879|12696551-2500137879|306 E 27TH ST HOUSTON TX 77008|29.8112|-95.3955|Service Completed|2025-04-14 14:11:45.0000000|Apr 16 2025 2:33PM|Street Condition - 12696551-2500137879 - 306 E 27TH ST|Street Condition|30 Calendar Days|May 14 2025 7:12PM|NW|C|453S|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 19:12:14.0000000|3111374.4700000000|13860098.0900000000|306 E 27TH ST|HOUSTON|TX|77008|0350860320040|2025-04-14 19:11:45.0000000|GREATER HEIGHTS||NWTH119|THURSDAY|NW|NETH-B-02|THURSDAY-B|NE||3rd Wednesday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||It is a few potholes that are growing. They are connected and collect water when it rains. they are about 9" deep.|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500137878|2500137878|8621 JOHN ST HOUSTON TX 77012|29.7136|-95.2715|Service Completed|2025-04-14 14:11:44.0000000|Apr 17 2025 7:36AM|New Resident Container - 2500137878 - 8621 JOHN ST|New Resident Container|12 Calendar Days|Apr 26 2025 7:13PM|SE|I|535G|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-14 19:13:52.0000000|3151814.2500000000|13825862.0000000000|8621 JOHN ST|HOUSTON|TX|77012|0331550080009|2025-04-14 19:11:44.0000000|HARRISBURG / MANCHESTER / SMITH ADDITION|East End MD|SEMO116|MONDAY|SE|SEMO-B-04|MONDAY-B|SE|S|1st Thursday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500137877|2500137877|9735 FARRAGUT ST HOUSTON TX 77078|29.8546|-95.2841|Routed|2025-04-14 14:11:38.0000000||Trash Dumping or Illegal Dumpsite - 2500137877 - 9735 FARRAGUT ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 15 2025 12:19PM|NE|B|455B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-16 12:19:17.0000000|3146185.5200000000|13876986.9700000000|9735 FARRAGUT ST|HOUSTON|TX|77078|1030140000108|2025-04-14 19:11:38.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW||2nd Monday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB Case Reclassified From Litter Esplanade Median to Trash||HPD EIU investigated this location (9735 Farragut) and the median across the street had household trash furniture pieces wood debris and cardboard boxes. Request pickup of items at location.|Parks and Recreation 2500137876|12696552-2500137876|7734 CADDO RD HOUSTON TX 77016|29.8571|-95.2879|Service Completed|2025-04-14 14:11:13.0000000|Apr 15 2025 2:21PM|Traffic Signs - 12696552-2500137876 - 7734 CADDO RD|Traffic Signs|14 Working Days|May 2 2025 7:15PM|NE|B|415W|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-14 19:15:49.0000000|3144971.2500000000|13877866.0000000000|7734 CADDO RD|HOUSTON|TX|77016|0824780000020|2025-04-14 19:11:13.0000000|EAST LITTLE YORK / HOMESTEAD||NETU112|TUESDAY|NE|NWTU-A-05|TUESDAY-A|NW|S|2nd Tuesday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Maintena||stop sign damaged.|Resolution :38. Task CompletedClose Comments :Maintenance completed 2500137875|2500137875|10201 MALCOLM DR HOUSTON TX 77076|29.8535|-95.3661|Service Completed|2025-04-14 14:11:03.0000000|Apr 16 2025 2:51PM|Missed Garbage Pickup - 2500137875 - 10201 MALCOLM DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:11PM|NE|H|453C|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 19:11:41.0000000|3120232.0000000000|13875773.0000000000|10201 MALCOLM DR|HOUSTON|TX|77076|0740120000206|2025-04-14 19:11:03.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|No can out per 52076||NULL|No can out per 52076 2500137874|12696553-2500137874|2655 S VOSS RD HOUSTON TX 77063|29.7376|-95.5009|Service Completed|2025-04-14 14:11:03.0000000|Apr 16 2025 2:17PM|Traffic Markings - 12696553-2500137874 - HILLCROFT AVE WESTHEIMER RD|Traffic Markings|28 Calendar Days|May 12 2025 7:16PM|SW|G|490V|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-14 19:16:00.0000000|3078808.7500000000|13832422.0000000000|2655 S VOSS RD|HOUSTON|TX|77063|none|2025-04-14 19:11:03.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: HILLCROFT AVE WESTHEIMER RDValidated Address: 2655 S VOSS RD - Address Id: 2029246+++ ADDRESS WARNING +++2300 hillcroft|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Service request is a duplicate to SR# 12565496 which is already on the repair list 2500137873|2500137873|1708 RIDGEWOOD ST HOUSTON 77006|29.7505|-95.4016|Routed|2025-04-14 14:10:43.0000000||SWM Escalation - 2500137873 - 1708 RIDGEWOOD ST|SWM Escalation|3 Working Days|Apr 17 2025 7:18PM|NW|C|492R|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 19:11:24.0000000|3110123.2500000000|13837981.0000000000|1708 RIDGEWOOD ST|HOUSTON||77006|1424500010002|2025-04-14 19:10:43.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-05|MONDAY-A|NE|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/14/2025 2:11:24 PM||NULL|Solid Waste Management 2500137872|2500137872|2205 ROY ST HOUSTON TX 77007|29.7795|-95.4129|Routed|2025-04-14 14:10:00.0000000||Missed Heavy Trash Pickup - 2500137872 - 2205 ROY ST|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 7:22PM|NW|C|492C|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 19:15:03.0000000|3106235.1000000000|13848411.1400000000|2205 ROY ST|HOUSTON|TX|77007|1332130010008|2025-04-14 19:10:00.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW||3rd Wednesday|NE|SWM Collections|FULL|7 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Missed Heavy Trash Pickup 4/14/2025 2:15:03||Both yard waste and tree heavy trash has been missed|Solid Waste Management 2500137871|2500137871|8128 CONCORD ST HOUSTON TX 77017|29.697|-95.2762|Service Completed|2025-04-14 14:09:48.0000000|Apr 15 2025 8:49AM|Recycling Participation NEW - 2500137871 - 8128 CONCORD ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 7:10PM|SE|I|535K|Solid Waste Management|Recycling|Recycling Participation NEW|1|Resolved|2025-04-14 19:10:27.0000000|3150529.0000000000|13819788.0000000000|8128 CONCORD ST|HOUSTON|TX|77017|0283240000042|2025-04-14 19:09:48.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500137870|20521061-2500137870|1100 TEXAS ST HOUSTON TX 77002|29.759|-95.3616|Routed - Integrated|2025-04-14 14:09:45.0000000||Water Leak - 20521061-2500137870 - 1100 TEXAS ST|Water Leak|10 Calendar Days|Apr 24 2025 7:14PM|NW|I|493L|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 19:14:49.0000000|3122713.8800000000|13841484.6400000000|1100 TEXAS ST|HOUSTON|TX|77002|0010700000006|2025-04-14 19:09:45.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 09:38:41||1100 Texas Ave Houston Texas 77002 we have a water leak coming into our Basement level. We have had plumbers out and they state its not coming from our side. After further investigation looks like its coming from under the Fannin street|Public Works 2500137869|2500137869|4730 IDAHO ST HOUSTON TX 77021|29.6866|-95.3498|Routed|2025-04-14 14:09:42.0000000||Trash Dumping or Illegal Dumpsite - 2500137869 - 4730 IDAHO ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 7:10PM|SE|D|533R|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 19:10:48.0000000|3127273.0000000000|13815277.0000000000|4730 IDAHO ST|HOUSTON|TX|77021|0581600000023|2025-04-14 19:09:42.0000000|GREATER OST / SOUTH UNION||SETU117|TUESDAY|SE|SWTU-A-06|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Trash Dumping or Illegal Dumpsite 4/14/||NULL|Solid Waste Management 2500137868|2500137868|4120 AUSTIN ST HOUSTON TX 77004|29.7333|-95.3786|Routed|2025-04-14 14:09:31.0000000||Missed Garbage Pickup - 2500137868 - 4274 AUSTIN ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:11PM|SW|D|493X|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 19:11:59.0000000|3117590.0000000000|13832045.0000000000|4120 AUSTIN ST|HOUSTON|TX|77004|0220520000016|2025-04-14 19:09:31.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Garbage Pickup 4/14/2025 2:11:5||+++ ADDRESS WARNING +++Entered Address: 4274 AUSTIN STValidated Address: 4120 AUSTIN ST - Address Id: 19720+++ ADDRESS WARNING +++austin and barbee/ several container just left under the over pass from home that were demolished full of trash. Trash and con|Solid Waste Management 2500137867|2500137867|1403 NAGLE ST HOUSTON 77003|29.7449|-95.3527|Service Completed|2025-04-14 14:09:10.0000000|Apr 15 2025 7:48AM|SWM Escalation - 2500137867 - 1403 NAGLE ST|SWM Escalation|3 Working Days|Apr 17 2025 7:18PM|SE|I|493V|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-14 19:11:34.0000000|3125710.5000000000|13836430.0000000000|1403 NAGLE ST|HOUSTON||77003|1335720020002|2025-04-14 19:09:10.0000000|DOWNTOWN|East Downtown MD|SEMO103|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: Replaced||NULL|Completed by Shawn Fields. Notes: Replaced 2500137866|12696550-2500137866|5915 STAR LN HOUSTON TX 77057|29.7271|-95.4828|Routed - Integrated|2025-04-14 14:08:59.0000000||Traffic Signs - 12696550-2500137866 - 5915 star lane|Traffic Signs|14 Working Days|May 2 2025 7:09PM|SW|J|491X|Public Works|Transportation Drainage Operations|Traffic Signs|0|Active|2025-04-14 19:09:10.0000000|3084642.2500000000|13828712.0000000000|5915 STAR LN|HOUSTON|TX|77057|0741650050102|2025-04-14 19:08:59.0000000|MID WEST||SWMO114|MONDAY|SW|SWMO-A-03|MONDAY-A|SW|S|1st Friday|SW||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|WEB 04/15/2025 02:37:35||+++ ADDRESS WARNING +++Entered Address: 5915 star laneValidated Address: 5915 STAR LN - Address Id: 356204+++ ADDRESS WARNING +++Before the 5900 block of Star Ln was reconstructed there were "no parking" signs and "slow down" signs in place. Those signs|Public Works 2500137865|221167-2500137865|1501 TRUXILLO ST HOUSTON TX 77004|29.7346|-95.3761|Routed - Integrated|2025-04-14 14:08:46.0000000||Tree Trim - 221167-2500137865 - 1507 TRUXILLO ST|Tree Trim|75 Calendar Days|Jun 28 2025 7:11PM|SW|D|493X|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-14 19:11:40.0000000|3118427.5000000000|13832487.0000000000|1501 TRUXILLO ST|HOUSTON|TX|77004|1364170010001|2025-04-14 19:08:46.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Tree Trim 4/14/2025 2:11:40 PM||+++ ADDRESS WARNING +++Entered Address: 1507 TRUXILLO STValidated Address: 1501 TRUXILLO ST - Address Id: 5828+++ ADDRESS WARNING +++Caller is stating that if he can get these trees trimmed again and to please contact citizen upon arrival|Parks and Recreation 2500137864|2500137864|7805 KIMBLE ST HOUSTON 77017|29.6986|-95.2829|Routed|2025-04-14 14:08:40.0000000||Dumpster Complaint - 2500137864 - 7805 KIMBLE ST|Dumpster Complaint|36 Calendar Days|May 20 2025 7:10PM|SE|I|535K|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-14 19:10:19.0000000|3148383.1700000000|13820289.9900000000|7805 KIMBLE ST|HOUSTON||77017|0402340000072|2025-04-14 19:08:40.0000000|PARK PLACE||||SE|||SE|||SE|SWM Complaints|FULL|36 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 4/15/2025 9:35am Violation confirmed Photo attached IGL||Business owner has open dumpster in clear view on property|Solid Waste Management 2500137863|2500137863|8128 CONCORD ST HOUSTON TX 77017|29.697|-95.2762|Service Completed|2025-04-14 14:07:34.0000000|Apr 15 2025 8:49AM|Container Repair - 2500137863 - 8128 CONCORD ST|Container Repair|10 Calendar Days|Apr 24 2025 7:09PM|SE|I|535K|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-14 19:09:13.0000000|3150529.0000000000|13819788.0000000000|8128 CONCORD ST|HOUSTON|TX|77017|0283240000042|2025-04-14 19:07:34.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||0439-1470-1248|Completed by Vincent Allen. Notes: 2500137862|2500137862|7246 AVENUE K HOUSTON TX 77011|29.7405|-95.2937|Service Completed|2025-04-14 14:07:27.0000000|Apr 15 2025 11:30AM|Missed Garbage Pickup - 2500137862 - 7246 AVENUE K|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:10PM|NE|I|495S|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 19:10:31.0000000|3144459.7500000000|13835406.0000000000|7246 AVENUE K|HOUSTON|TX|77011|0251750000045|2025-04-14 19:07:27.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes: cans had already been serv||7246 ave k|Completed by Quinton Kingsby. Notes: cans had already been serviced 2500137861|2500137861|5109 VIKING DR HOUSTON TX 77092|29.8346|-95.4678|Routed|2025-04-14 14:07:22.0000000||Container Repair - 2500137861 - 5109 VIKING DR|Container Repair|10 Calendar Days|Apr 24 2025 7:08PM|NW|C|451G|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 19:08:20.0000000|3088200.0000000000|13867907.0000000000|5109 VIKING DR|HOUSTON|TX|77092|0804410000010|2025-04-14 19:07:22.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-08|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Container Repair 4/14/2025 2:08:20 PM||2705-3808-16205109 VIKING DR|Solid Waste Management 2500137860|2500137860|129 N EASTWOOD ST HOUSTON TX 77011|29.7499|-95.329|Service Completed|2025-04-14 14:06:13.0000000|Apr 15 2025 1:05PM|Missed Garbage Pickup - 2500137860 - 129 N EASTWOOD ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 7:11PM|NE|H|494P|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 19:11:16.0000000|3133150.3600000000|13838472.1100000000|129 N EASTWOOD ST|HOUSTON|TX|77011|0542870000001|2025-04-14 19:06:13.0000000|SECOND WARD|East End MD|SEMO109|MONDAY|SE|SEMO-A-09|MONDAY-A|SE||1st Friday|SE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||129 N. Eastwood missed 3 cans on my side of street.|Completed by Quinton Kingsby. Notes: 2500137858|2500137858|6202 FUQUA ST HOUSTON 77048|29.6109|-95.3122|Routed|2025-04-14 14:04:54.0000000||SWM Escalation - 2500137858 - 6202 FUQUA ST|SWM Escalation|3 Working Days|Apr 17 2025 7:13PM|SE|D|574U|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 19:06:02.0000000|3140070.7500000000|13788133.0000000000|6202 FUQUA ST|HOUSTON||77048|1467990010001|2025-04-14 19:04:54.0000000|MINNETEX||SEFR123|FRIDAY|SE|SEFR-B-07|FRIDAY-B|SE|S|4th Monday|SE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created SWM Escalation 4/14/2025 2:06:02 PM||900030910013|Solid Waste Management 2500137857|12696554-2500137857|4815 SCHURMIER RD HOUSTON TX 77048|29.6078|-95.339|Routed - Integrated|2025-04-14 14:04:47.0000000||Drainage System Violation - 12696554-2500137857 - 4901 SCHURMIER RD|Drainage System Violation|23 Calendar Days|May 7 2025 7:15PM|SE|D|574S|Public Works|Transportation Drainage Operations|Drainage System Violation|0|Active|2025-04-14 19:15:42.0000000|3131554.7500000000|13786851.0000000000|4815 SCHURMIER RD|HOUSTON|TX|77048|0261200000236|2025-04-14 19:04:47.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-07|FRIDAY-B|SE|S|4th Monday|SE||FULL|23 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 09:21:48||+++ ADDRESS WARNING +++Entered Address: 4901 SCHURMIER RDValidated Address: 4815 SCHURMIER RD - Address Id: 280501+++ ADDRESS WARNING +++Company discharging sand cement in the ditch causing flooding on the property of 4604 Fuqua to flood|Public Works 2500137856|12696549-2500137856|7038 COTTON DR HOUSTON TX 77092|29.8365|-95.497|Service Completed|2025-04-14 14:04:31.0000000|Apr 15 2025 1:25PM|Street Condition - 12696549-2500137856 - 7038 COTTON DR|Street Condition|30 Calendar Days|May 14 2025 7:05PM|NW|A|451E|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 19:05:32.0000000|3078947.2500000000|13868346.0000000000|7038 COTTON DR|HOUSTON|TX|77092|0302240040008|2025-04-14 19:04:31.0000000|FAIRBANKS / NORTHWEST CROSSING||NWFR104|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||2400479284 refer to previous sr number disagrees with the outcome of the case. states driveway is not the issue he is complaining about it's the street itself.|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard 2500137855|2500137855|6719 W MONTGOMERY RD HOUSTON TX 77091|29.8575|-95.4221|Service Completed|2025-04-14 14:04:00.0000000|Apr 14 2025 2:04PM|MAO General - 2500137855 - 6719 W MONTGOMERY RD|MAO General|14 Working Days|May 2 2025 7:04PM|NW|B|412Y|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-14 19:04:00.0000000|3102427.5000000000|13876674.0000000000|6719 W MONTGOMERY RD|HOUSTON|TX|77091|0162780030002|2025-04-14 19:04:00.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|DON MAO|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|Neighborhoods||CL sent an email to community stakeholders informing them of the SNA meeting scheduled for April 14th.|Neighborhoods 2500137854|2500137854|4839 GLENRIDGE LN HOUSTON TX 77053|29.6021|-95.4527|Routed|2025-04-14 14:03:55.0000000||Container Replacement - 2500137854 - 4839 GLENRIDGE LN|Container Replacement|10 Calendar Days|Apr 24 2025 7:06PM|SW|K|571Z|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 19:06:13.0000000|3095572.0000000000|13783565.0000000000|4839 GLENRIDGE LN|HOUSTON|TX|77053|0990710000012|2025-04-14 19:03:55.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR110|FRIDAY|SW|SWFR-B-09|FRIDAY-B|SW|S|4th Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Container Replacement 4/14/2025 2:06:13 P||Caller is stating that the truck damaged citizens can|Solid Waste Management 2500137852|2500137852|9501 TELEPHONE RD HOUSTON TX 77075|29.6283|-95.2846|Service Completed|2025-04-14 14:02:55.0000000|Apr 15 2025 4:56PM|Dead Animal Collection - 2500137852 - 9501 TELEPHONE RD|Dead Animal Collection|4 Calendar Days|Apr 18 2025 7:03PM|SE|I|575J|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 19:03:24.0000000|3148645.5000000000|13794735.0000000000|9501 TELEPHONE RD|HOUSTON|TX|77075|0481850000020|2025-04-14 19:02:55.0000000|GREATER HOBBY AREA|HCID #9|||SE|||SE|||SE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: DOG COLLECTED||NULL|Completed by Samuel Gallegos. Notes: DOG COLLECTED 2500137851|2500137851|1210 W 17TH ST HOUSTON TX 77008|29.8005|-95.4206|Routed|2025-04-14 14:02:36.0000000||Recycling Participation NEW - 2500137851 - 1210 W 17TH ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 7:03PM|NW|C|452Y|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 19:03:33.0000000|3103531.2500000000|13855976.0000000000|1210 W 17TH ST|HOUSTON|TX|77008|1473160010006|2025-04-14 19:02:36.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Recycling Participation NEW 4/14/2025 2:03:33||1210 w 17th unit A /// 9000-3030-3029|Solid Waste Management 2500137850|12696546-2500137850|10706 BRAES FOREST DR HOUSTON TX 77071|29.6651|-95.5209|Routed - Integrated|2025-04-14 14:02:36.0000000||Street Hazard - 12696546-2500137850 - 10706 Braes Forest Dr|Street Hazard|10 Calendar Days|Apr 24 2025 7:02PM|SW|K|530Y|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-14 19:02:36.0000000|3073213.5000000000|13805798.0000000000|10706 BRAES FOREST DR|HOUSTON|TX|77071|1057660000022|2025-04-14 19:02:36.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH107|THURSDAY|SW|SWTH-A-02|THURSDAY-A|SW|S|2nd Friday|SW||FULL|10 Calendar Days|SCF|2025-04-20 11:15:04.1430000|WEB 04/14/2025 09:11:52|||Public Works 2500137849|2500137849|535 KRESS ST HOUSTON TX 77020|29.7789|-95.3071|Routed|2025-04-14 14:02:31.0000000||Container Replacement - 2500137849 - 535 KRESS ST|Container Replacement|10 Calendar Days|Apr 24 2025 7:06PM|NE|H|494H|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 19:06:51.0000000|3139788.2500000000|13849238.0000000000|535 KRESS ST|HOUSTON|TX|77020|0120800000017|2025-04-14 19:02:31.0000000|DENVER HARBOR / PORT HOUSTON||NEFR102|FRIDAY|NE|NEFR-B-05|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Container Replacement 4/14/2025 2:06:51||2nd bin (add a can) missing/stolen|Solid Waste Management 2500137848|12696547-2500137848|2927 SKYPARK DR HOUSTON TX 77082|29.7282|-95.6162|Routed - Integrated|2025-04-14 14:02:30.0000000||Street Condition - 12696547-2500137848 - 2927 SKYPARK DR|Street Condition|30 Calendar Days|May 14 2025 7:02PM|SW|F|488Y|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 19:02:40.0000000|3042302.5000000000|13827839.0000000000|2927 SKYPARK DR|HOUSTON|TX|77082|1143220100037|2025-04-14 19:02:30.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-07|MONDAY-A|SW|S|1st Thursday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 09:11:42||04.14.25 - Quality Management spoke with Ms. Cox regarding her concern that was forwarded for PWE Restoration SR #20511229 per citizen concern the COH came out and were making repairs to the street and sidewalk in her area she stated after it was restore|Public Works 2500137847|2500137847|5330 W BELLFORT AVE HOUSTON TX 77035|29.6587|-95.4788|Service Completed|2025-04-14 14:02:00.0000000|Apr 15 2025 8:49AM|Trash Dumping or Illegal Dumpsite - 2500137847 - 5386-5388 W Bellfort Ave|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 7:02PM|SW|K|531X|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-14 19:02:00.0000000|3086643.5000000000|13803871.0000000000|5330 W BELLFORT AVE|HOUSTON|TX|77035|0860050000033|2025-04-14 19:02:00.0000000|WESTBURY||||SW|||SE|||SW|SWM Collections|FULL|29 Calendar Days|SCF|2025-04-20 11:15:04.1430000|place of business owner is responsible for removal.||+++ ADDRESS Warning +++Entered Address: 5386-5388 W Bellfort AveValidated Address: 5330 W BELLFORT AVE - Address Id: 619646+++ ADDRESS Warning +++|place of business owner is responsible for removal. 2500137846|2500137846||29.7584|-95.3698|Service Completed|2025-04-14 14:01:58.0000000|Apr 14 2025 2:22PM|Tree Trim - 2500137846 - cypress knee|Tree Trim|75 Calendar Days|||||Parks and Recreation|Forestry|Tree Trim|1|Resolved|2025-04-14 19:01:58.0000000|0|0|||||none|2025-04-14 19:01:58.0000000|||||||||||||||Phone|2025-04-20 11:15:04.1430000|Not within City of Houston limits.||Customer requesting tree to be trimmed. She is unsure if the tree falls within COH jurisdiction or the tree is private. She is seeking assistance.|Not within City of Houston limits. 2500137845|2500137845|6912 BURGESS ST HOUSTON TX 77021|29.7016|-95.3834|Routed|2025-04-14 14:01:40.0000000||Parking Violation - 2500137845 - 6912 BURGESS ST|Parking Violation|19 Calendar Days|May 3 2025 7:03PM|SW|D|533K|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 19:03:11.0000000|3116441.2500000000|13820380.0000000000|6912 BURGESS ST|HOUSTON|TX|77021|0680170020025|2025-04-14 19:01:40.0000000|MACGREGOR||SWTH119|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Parking Violation 4/14/2025 2:03:11 PM||NULL|Parking Management 2500137844|2500137844|5966 ARDMORE ST HOUSTON TX 77021|29.7087|-95.3749|Service Completed|2025-04-14 14:01:02.0000000|Apr 17 2025 11:33AM|MOPD Disability Office - 2500137844 - 5966 ARDMORE ST|MOPD Disability Office|30 Calendar Days|May 14 2025 7:01PM|SE|D|533F|Mayor Office|People With Disabilities|MOPD Disability Office|1|Resolved|2025-04-14 19:01:07.0000000|3119078.2500000000|13823075.0000000000|5966 ARDMORE ST|HOUSTON|TX|77021|0332360200001|2025-04-14 19:01:02.0000000|MACGREGOR||||SE|||SW|||SE|MYR MOPD|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|Mayor Office||Wants more info about COH programs for housing education transportation and community services for residents especially children teens with intellectual disabilities.|Mayor Office 2500137843|2500137843|16207 GREEN MANOR DR HOUSTON TX 77396|29.9557|-95.2947|Service Completed|2025-04-14 14:00:56.0000000|Apr 15 2025 10:23AM|Missed Heavy Trash Pickup - 2500137843 - 16207 GREEN MANOR DR|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 7:08PM|NE|B|375J|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-14 19:01:39.0000000|3141658.0000000000|13913635.0000000000|16207 GREEN MANOR DR|HOUSTON|TX|77396|0854120000053|2025-04-14 19:00:56.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4102||16207 GREEN MANOR DR|Serviced per 4102 2500137841|2500137841|7038 COTTON DR HOUSTON 77092|29.8365|-95.497|Service Completed|2025-04-14 14:00:37.0000000|Apr 15 2025 2:55PM|Liaison Comm - 2500137841 - 7038 COTTON DR|Liaison Comm|5 Working Days|Apr 21 2025 7:08PM|NW|A|451E|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 19:01:08.0000000|3078947.2500000000|13868346.0000000000|7038 COTTON DR|HOUSTON||77092|0302240040008|2025-04-14 19:00:37.0000000|FAIRBANKS / NORTHWEST CROSSING||NWFR104|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Heavy trash department has been notified||7038 cotton dr/ left tree waste on property next door with sign stating it belonged to 7038 Cotton/ Also spoke with drivercontact citizen at xxx-xxx-xxxx|Heavy trash department has been notified 2500137840|2500137840|3614 ZOCH LN HOUSTON TX 77092|29.8216|-95.4668|Routed|2025-04-14 14:00:20.0000000||New Resident Container - 2500137840 - 3614 ZOCH LN|New Resident Container|12 Calendar Days|Apr 26 2025 7:01PM|NW|C|451Q|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 19:01:26.0000000|3088669.0000000000|13863188.0000000000|3614 ZOCH LN|HOUSTON|TX|77092|0951200000005|2025-04-14 19:00:20.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created New Resident Container 4/14/2025 2:01:26||NULL|Solid Waste Management 2500137838|12696543-2500137838|6907 BURGESS ST HOUSTON TX 77021|29.7014|-95.3828|Service Completed|2025-04-14 13:59:58.0000000|Apr 16 2025 2:35PM|Street Condition - 12696543-2500137838 - 6907 BURGESS ST|Street Condition|30 Calendar Days|May 14 2025 7:01PM|SW|D|533K|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 19:01:16.0000000|3116631.7500000000|13820339.0000000000|6907 BURGESS ST|HOUSTON|TX|77021|0680170030011|2025-04-14 18:59:58.0000000|MACGREGOR||SWTH119|THURSDAY|SW|SETH-A-06|THURSDAY-A|SE|S|3rd Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||NULL|Resolution :52. Large Pothole CompletedClose Comments :Repair completed 2500137837|2500137837|1178 W 17TH ST HOUSTON TX 77008|29.8007|-95.4204|Routed|2025-04-14 13:59:49.0000000||New Resident Container - 2500137837 - 1210 W 17TH ST|New Resident Container|12 Calendar Days|Apr 26 2025 7:01PM|NW|C|452Y|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 19:01:40.0000000|3103652.2500000000|13855987.0000000000|1178 W 17TH ST|HOUSTON|TX|77008|1314010020001|2025-04-14 18:59:49.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created New Resident Container 4/14/2025 2:01:40 PM||+++ ADDRESS WARNING +++Entered Address: 1210 W 17TH STValidated Address: 1178 W 17TH ST - Address Id: 1920725+++ ADDRESS WARNING +++1210 w 17th unit A /// 9000-3030-3029|Solid Waste Management 2500137836|12696544-2500137836|6022 VICTORY DR HOUSTON TX 77088|29.8659|-95.4789|Service Completed|2025-04-14 13:59:41.0000000|Apr 14 2025 2:18PM|Street Hazard - 12696544-2500137836 - 6022 VICTORY DR|Street Hazard|10 Calendar Days|Apr 24 2025 6:59PM|NW|A|411T|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 18:59:41.0000000|3084347.0000000000|13879198.0000000000|6022 VICTORY DR|HOUSTON|TX|77088|0991110000001|2025-04-14 18:59:41.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 34.A case has been created and referred to the H||REQUESTING SUPERVISOR CONTACT FOR MR. BROWN 8324058313 Mr. Brown states COH destroyed his front garden bed city employee's left trash on his property and didn't properly refill in dirt by mailbox after working on entire street/ curb for a month. He i|Resolution :34.A case has been created and referred to the Houston Water for investigationClose Comments :Case 2500137881 has been referred to restoration due to utility work for further investigation. 2500137835|12696545-2500137835|JOHN RALSTON RD HOUSTON TX 77013|29.7842|-95.2286|Routed - Integrated|2025-04-14 13:59:39.0000000||Street Hazard - 12696545-2500137835 - JOHN RALSTON RD|Street Hazard|10 Calendar Days|Apr 24 2025 7:00PM|NE|I|496B|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-14 19:00:00.0000000|3164683.4800000000|13851977.7900000000|JOHN RALSTON RD|HOUSTON|TX|77013|1106110000088|2025-04-14 18:59:39.0000000|NORTHSHORE||NETH106|THURSDAY|NE|NETH-A-06|THURSDAY-A|NE||1st Monday|NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/14/2025 09:11:49||Across the street from 2710 John Ralston high grass in barricade area|Public Works 2500137834|12696548-2500137834|335 N ST CHARLES ST HOUSTON TX 77003|29.7595|-95.3434|Service Completed|2025-04-14 13:59:25.0000000|Apr 16 2025 6:03AM|Traffic Signs - 12696548-2500137834 - 335 N ST CHARLES ST|Traffic Signs|14 Working Days|May 2 2025 7:04PM|NE|H|494J|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-14 19:04:29.0000000|3128442.2500000000|13841794.3700000000|335 N ST CHARLES ST|HOUSTON|TX|77003|0371120000001|2025-04-14 18:59:25.0000000|SECOND WARD|East End MD|SEMO103|MONDAY|SE|SEMO-A-10|MONDAY-A|SE||1st Friday|SE||FULL|14 Working Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||On the corner of Bayou Parkview Dr and N St. Charles a stop sign is missing|Resolution :07. Investigation / Inspection completedClose Comments :No Comment is written 2500137833|2500137833|7001 KASSARINE PASS HOUSTON TX 77033|29.6816|-95.3357|Service Completed|2025-04-14 13:59:23.0000000|Apr 15 2025 10:10AM|Heavy Trash Code Violation - 2500137833 - 7001 KASSARINE PASS|Heavy Trash Code Violation|25 Working Days|May 19 2025 7:11PM|SE|D|534S|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 19:04:26.0000000|3131806.8000000000|13813593.7400000000|7001 KASSARINE PASS|HOUSTON|TX|77033|0751900280018|2025-04-14 18:59:23.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-02|FRIDAY-A|SE||4th Wednesday|SE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|Referral 2500131409||HPD EIU investigated this location (7001 Kassarine Pass) and found it to have a pile of tree waste and household trash across from the location. Request a pickup at location.|Referral 2500131409 2500137832|2500137832|10902 STOVER ST HOUSTON TX 77075|29.6093|-95.2441|Service Completed|2025-04-14 13:58:51.0000000|Apr 14 2025 3:58PM|Add a Can - 2500137832 - 10902 STOVER ST|Add a Can|14 Calendar Days|Apr 28 2025 7:01PM|SE|I|576S|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 19:01:29.0000000|3161743.5000000000|13788230.0000000000|10902 STOVER ST|HOUSTON|TX|77075|0834610000010|2025-04-14 18:58:51.0000000|SOUTH BELT / ELLINGTON||SETH113|THURSDAY|SE|SWTH-B-02|THURSDAY-B|SW|S|2nd Friday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||NULL|Solid Waste Management 2500137831|2500137831|10902 STOVER ST HOUSTON TX 77075|29.6093|-95.2441|Service Completed|2025-04-14 13:57:40.0000000|Apr 16 2025 1:56PM|Water/Sewer/Drainage Billing - 2500137831 - 10902 STOVER ST|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 28 2025 6:58PM|SE|I|576S|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-14 18:58:40.0000000|3161743.5000000000|13788230.0000000000|10902 STOVER ST|HOUSTON|TX|77075|0834610000010|2025-04-14 18:57:40.0000000|SOUTH BELT / ELLINGTON||SETH113|THURSDAY|SE|SWTH-B-02|THURSDAY-B|SW|S|2nd Friday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Water/Sewer/Drainage case closed via phone with customer||bill was very high due to leakaccount #: 071208201203|Water/Sewer/Drainage case closed via phone with customer 2500137830|2500137830|7819 CAPITOL ST HOUSTON TX 77012|29.7292|-95.2858|Service Completed|2025-04-14 13:57:38.0000000|Apr 17 2025 10:55AM|Container Repair - 2500137830 - 7819 CAPITOL ST|Container Repair|10 Calendar Days|Apr 24 2025 6:58PM|NE|I|495W|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-14 18:58:47.0000000|3147095.0000000000|13831406.0000000000|7819 CAPITOL ST|HOUSTON|TX|77012|0252270000014|2025-04-14 18:57:38.0000000|MAGNOLIA PARK|East End MD|SEMO112|MONDAY|SE|SEMO-A-01|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||green container was painted black / needs container to be replaced with a black garbage container|Completed by Vincent Allen. Notes: 2500137829|2500137829|12703 W CLUB LN HOUSTON 77099|29.6672|-95.6102|Service Completed|2025-04-14 13:57:08.0000000|Apr 15 2025 2:45PM|Liaison Comm - 2500137829 - 12703 W CLUB LN|Liaison Comm|5 Working Days|Apr 21 2025 7:05PM|SW|F|528Y|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 18:58:21.0000000|3044848.2500000000|13805740.0000000000|12703 W CLUB LN|HOUSTON||77099|1067950000024|2025-04-14 18:57:08.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-03|MONDAY-B|SW|S|1st Tuesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||Waiting for replacement recycle bin no one has made cc as requested by the citizen.|Container department has been notified 2500137828|2500137828|215 W LITTLE YORK RD HOUSTON TX 77076|29.8692|-95.4021|Duplicate|2025-04-14 13:56:56.0000000|Apr 17 2025 1:49PM|Health Code - 2500137828 - 215 W LITTLE YORK RD|Health Code|55 Calendar Days|Jun 8 2025 7:00PM|NE|H|412V|Health|Environmental Health|Health Code|1|Resolved|2025-04-14 19:00:36.0000000|3108634.7500000000|13881120.0000000000|215 W LITTLE YORK RD|HOUSTON|TX|77076|0222420000081|2025-04-14 18:56:56.0000000|NORTHSIDE/NORTHLINE||NEMO117|MONDAY|NE|NWMO-B-08|MONDAY-B|NW|S|3rd Tuesday|NE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Refer to SR # 2500134061||caller reporting no air conditioning since october 2024 and causing nose bleeds for the young child she has living with her|Refer to SR # 2500134061 2500137827|2500137827|11711 GLENWOLDE DR HOUSTON TX 77099|29.6774|-95.5849|Service Completed|2025-04-14 13:55:51.0000000|Apr 19 2025 8:31AM|Missed Recycling Pickup - 2500137827 - 11711 GLENWOLDE DR|Missed Recycling Pickup|4 Working Days|Apr 18 2025 6:57PM|SW|F|529S|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 18:57:28.0000000|3052767.2500000000|13809690.0000000000|11711 GLENWOLDE DR|HOUSTON|TX|77099|1145010070032|2025-04-14 18:55:51.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Monday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced by Gaines||citizen side of the street was never serviced on monday b// only one side was serviced and personnel never returned.|Serviced by Gaines 2500137826|2500137826|6719 W MONTGOMERY RD HOUSTON TX 77091|29.8575|-95.4221|Service Completed|2025-04-14 13:54:11.0000000|Apr 14 2025 1:55PM|MAO General - 2500137826 - 6719 W MONTGOMERY RD|MAO General|14 Working Days|May 2 2025 6:54PM|NW|B|412Y|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-14 18:54:16.0000000|3102427.5000000000|13876674.0000000000|6719 W MONTGOMERY RD|HOUSTON|TX|77091|0162780030002|2025-04-14 18:54:11.0000000|ACRES HOME||NWTU112|TUESDAY|NW|NETU-B-08|TUESDAY-B|NE|S|4th Tuesday|NE|DON MAO|FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|CL replied with snacoh gmail.com.||Emailed asking how to get on the SNA mailing distribution list.|CL replied with snacoh gmail.com. 2500137825|2500137825|3419 CHAPMAN ST HOUSTON TX 77009|29.7922|-95.3543|Routed|2025-04-14 13:53:50.0000000||Missed Recycling Pickup - 2500137825 - 3419 CHAPMAN ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 6:54PM|NE|H|453Z|Solid Waste Management|Recycling|Missed Recycling Pickup|0|Active|2025-04-14 18:54:48.0000000|3124642.2500000000|13853610.0000000000|3419 CHAPMAN ST|HOUSTON|TX|77009|0310350000006|2025-04-14 18:53:50.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Recycling Pickup 4/14/2025 1:54:48||Caller is stating that they passed up her can.|Solid Waste Management 2500137824|2500137824|6930 BANYAN ST HOUSTON TX 77028|29.8255|-95.306|Citation issued|2025-04-14 13:53:44.0000000|Apr 18 2025 11:07AM|Heavy Trash Code Violation - 2500137824 - 6930 BANYAN ST|Heavy Trash Code Violation|25 Working Days|May 19 2025 7:02PM|NE|B|454M|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 18:55:04.0000000|3139573.5000000000|13866202.0000000000|6930 BANYAN ST|HOUSTON|TX|77028|0660290040010|2025-04-14 18:53:44.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish dead tree and junk debris present||NULL|Excessive heavy trash/rubbish dead tree and junk debris present at curbside near right of way (over 8 cubic yards - issued citation N38728882 - Tuesday May 13 2025 is scheduled pickup for tree debris). 2500137823|20521068-2500137823|4434 KNOXVILLE ST HOUSTON TX 77051|29.665|-95.3605|Routed - Integrated|2025-04-14 13:53:31.0000000||Fire Hydrant - 20521068-2500137823 - 4434 KNOXVILLE ST|Fire Hydrant|12 Calendar Days|Apr 26 2025 6:55PM|SE|D|533Y|Public Works|Houston Water|Fire Hydrant|0|Active|2025-04-14 18:55:02.0000000|3124137.2500000000|13807320.0000000000|4434 KNOXVILLE ST|HOUSTON|TX|77051|0761950050030|2025-04-14 18:53:31.0000000|SUNNYSIDE|HCID #10-A|SEFR110|FRIDAY|SE|SEFR-A-07|FRIDAY-A|SE|S|4th Thursday|SE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 10:04:48||NULL|Public Works 2500137822|2500137822|1406 GLOBE ST HOUSTON TX 77034|29.6499|-95.2448|Routed|2025-04-14 13:53:20.0000000||Water Meter - 2500137822 - 1406 GLOBE ST|Water Meter|14 Calendar Days|Apr 28 2025 6:55PM|SE|E|576E|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-14 18:55:22.0000000|3161040.5000000000|13802989.0000000000|1406 GLOBE ST|HOUSTON|TX|77034|0791370010010|2025-04-14 18:53:20.0000000|EDGEBROOK AREA||SETH119|THURSDAY|SE|SWTH-B-06|THURSDAY-B|SW|S|2nd Monday|SE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Water Meter 4/14/2025 1:55:22 PM||NULL|Public Works 2500137821|2500137821|11702 BEXLEY DR HOUSTON TX 77099|29.6824|-95.5843|Routed|2025-04-14 13:53:09.0000000||Missed Garbage Pickup - 2500137821 - 11702 BEXLEY DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 6:54PM|SW|F|529N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 18:54:17.0000000|3052898.0000000000|13811516.0000000000|11702 BEXLEY DR|HOUSTON|TX|77099|1129400000076|2025-04-14 18:53:09.0000000|ALIEF|International MD|SWMO119|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Missed Garbage Pickup 4/14/2025 1:54:17 P||11702 bexle dr 77099|Solid Waste Management 2500137820|2500137820|11203 VAILVIEW DR HOUSTON TX 77016|29.8811|-95.2891|Service Completed|2025-04-14 13:52:53.0000000|Apr 15 2025 10:24AM|Missed Heavy Trash Pickup - 2500137820 - 11203 VAILVIEW DR|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 7:00PM|NE|B|415N|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-14 18:53:44.0000000|3144288.0000000000|13886578.0000000000|11203 VAILVIEW DR|HOUSTON|TX|77016|1025010000011|2025-04-14 18:52:53.0000000|EAST LITTLE YORK / HOMESTEAD||NETU102|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4102||NULL|Serviced per 4102 2500137819|2500137819|12819 LIMA DR HOUSTON TX 77099|29.683|-95.6071|Routed|2025-04-14 13:51:51.0000000||Container Repair - 2500137819 - 12819 LIMA DR|Container Repair|10 Calendar Days|Apr 24 2025 6:53PM|SW|F|528R|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 18:53:42.0000000|3045649.2500000000|13811519.0000000000|12819 LIMA DR|HOUSTON|TX|77099|1047090010008|2025-04-14 18:51:51.0000000|ALIEF|International MD|SWMO107|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Container Repair 4/14/2025 1:53:42 PM||the bottom is damaged ///001003080|Solid Waste Management 2500137818|2500137818|1143 WOODHILL RD HOUSTON TX 77008|29.7928|-95.4151|Routed|2025-04-14 13:51:47.0000000||Container Repair - 2500137818 - 1143 WOODHILL RD|Container Repair|10 Calendar Days|Apr 24 2025 6:53PM|NW|C|452Y|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 18:53:34.0000000|3105368.7500000000|13853240.0000000000|1143 WOODHILL RD|HOUSTON|TX|77008|0771810060011|2025-04-14 18:51:47.0000000|LAZYBROOK / TIMBERGROVE||NWTH110|THURSDAY|NW|NETH-B-06|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lakedra Coleman created Container Repair 4/14/2025 1:53:34 PM||NULL|Solid Waste Management 2500137817|2500137817|KIRBY DR HOUSTON TX 77005|29.7247|-95.4186|Routed|2025-04-14 13:51:14.0000000||Parking Violation - 2500137817 - KIRBY DR|Parking Violation|19 Calendar Days|May 3 2025 6:56PM|SW|C|492Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 18:56:17.0000000|3105069.4700000000|13828517.3800000000|KIRBY DR|HOUSTON|TX|77005|none|2025-04-14 18:51:14.0000000|UNIVERSITY PLACE||||SW|||SE|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Parking Violation 4/14/2025 1:56:17 PM||Report a Parking Violation|Parking Management 2500137816|2500137816|4314 HIGH POINT LN HOUSTON TX 77053|29.6078|-95.4435|Service Completed|2025-04-14 13:51:02.0000000|Apr 14 2025 3:54PM|Add a Can - 2500137816 - 4314 HIGH POINT LN|Add a Can|14 Calendar Days|Apr 28 2025 6:54PM|SW|K|572S|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 18:54:12.0000000|3098416.0000000000|13785713.0000000000|4314 HIGH POINT LN|HOUSTON|TX|77053|0924450000004|2025-04-14 18:51:02.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR114|FRIDAY|SW|SWFR-B-10|FRIDAY-B|SW|S|4th Thursday|SW|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||caller is requesting renewal sticker|Solid Waste Management 2500137815|2500137815|10923 DOUD ST HOUSTON TX 77035|29.6615|-95.4655|Routed|2025-04-14 13:50:25.0000000||Water Meter - 2500137815 - 10923 DOUD ST|Water Meter|14 Calendar Days|Apr 28 2025 6:52PM|SW|K|531Y|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-14 18:52:20.0000000|3090836.0000000000|13805040.0000000000|10923 DOUD ST|HOUSTON|TX|77035|0840080000031|2025-04-14 18:50:25.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-10|THURSDAY-A|SE|S|2nd Thursday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Water Meter 4/14/2025 1:52:20 PM||NULL|Public Works 2500137814|2500137814|5610 CEDAR HILL LN HOUSTON TX 77016|29.876|-95.3068|Service Completed|2025-04-14 13:49:47.0000000|Apr 14 2025 3:51PM|Missed Heavy Trash Pickup - 2500137814 - 5610 CEDAR HILL LN|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 6:59PM|NE|B|414V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-14 18:52:44.0000000|3138756.5000000000|13884530.0000000000|5610 CEDAR HILL LN|HOUSTON|TX|77016|1000640000005|2025-04-14 18:49:47.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-06|TUESDAY-A|NE|S|2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes:||NULL|Completed by Donald Brown. Notes: 2500137813|2500137813|8710 BEVERLY HILL ST HOUSTON TX 77063|29.7303|-95.5174|Service Completed|2025-04-14 13:49:46.0000000|Apr 14 2025 4:28PM|MYR PW - 2500137813 - 8710 BEVERLY HILL ST|MYR PW|14 Calendar Days|Apr 28 2025 6:54PM|SW|F|490Y|Mayor Office|Mayor Mail|MYR PW|1|Resolved|2025-04-14 18:54:59.0000000|3073631.7500000000|13829515.0000000000|8710 BEVERLY HILL ST|HOUSTON|TX|77063|1278950010001|2025-04-14 18:49:46.0000000|MID WEST||||SW|||SW|||SW|PW Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Made customer referred to CAS investigation||citizen has concerns with low water pressure 8710 Beverlyhill Street|Made customer referred to CAS investigation 2500137812|2500137812|2203 FLETCHER ST HOUSTON TX 77009|29.779|-95.3655|Service Completed|2025-04-14 13:49:27.0000000|Apr 15 2025 10:32AM|Building Code Violation - 2500137812 - 2203 FLETCHER ST|Building Code Violation|7 Calendar Days|Apr 21 2025 6:49PM|NE|H|493G|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-14 18:49:57.0000000|3121263.5000000000|13848695.0000000000|2203 FLETCHER ST|HOUSTON|TX|77009|0032370000011|2025-04-14 18:49:27.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I55 on 311 complaint for unpermitted const||DOING ELECTRICAL WORK WITHOUT ANY PERMITS POSTED.|Inspector site visit I55 on 311 complaint for unpermitted construction. Checked ILMS and this is a permitted project reference project # 25027662. Task Closed. 2500137811|2500137811|2803 MID LN HOUSTON 77027|29.7396|-95.4503|Routed|2025-04-14 13:49:17.0000000||SWM Escalation - 2500137811 - 2807 MID LANE|SWM Escalation|3 Working Days|Apr 17 2025 6:57PM|SW|G|491V|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 18:50:01.0000000|3094858.2500000000|13833551.0000000000|2803 MID LN|HOUSTON||77027|1239890010006|2025-04-14 18:49:17.0000000|AFTON OAKS / RIVER OAKS AREA||NWMO113|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created SWM Escalation 4/14/2025 1:50:01 PM||+++ ADDRESS WARNING +++Entered Address: 2807 MID LANEValidated Address: 2803 MID LN - Address Id: 1882358+++ ADDRESS WARNING +++Caller is stating that the trash on the whole block did not get picked up|Solid Waste Management 2500137808|2500137808|9302 E AVENUE P HOUSTON TX 77012|29.7205|-95.2621|Routed|2025-04-14 13:48:20.0000000||Trash Dumping or Illegal Dumpsite - 2500137808 - 9306 E AVENUE P|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 6:52PM|SE|I|535C|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 18:52:06.0000000|3154710.7500000000|13828435.0000000000|9302 E AVENUE P|HOUSTON|TX|77012|0531060000025|2025-04-14 18:48:20.0000000|HARRISBURG / MANCHESTER / SMITH ADDITION||SEMO116|MONDAY|SE|SEMO-B-04|MONDAY-B|SE|S|1st Monday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Daisy Gonzalez created Trash Dumping or Illegal Dumpsite 4/14/2||+++ ADDRESS WARNING +++Entered Address: 9306 E AVENUE PValidated Address: 9302 E AVENUE P - Address Id: 1139944+++ ADDRESS WARNING +++Caller states there's junk all over lot but rodents are starting to form and move|Solid Waste Management 2500137807|2500137807|3642 TRAILWOOD DR HOUSTON 77023|29.6995|-95.3215|Service Completed|2025-04-14 13:48:07.0000000|Apr 15 2025 11:55AM|Liaison Comm - 2500137807 - 3642 TRAILWOOD DR|Liaison Comm|5 Working Days|Apr 21 2025 6:56PM|SE|I|534L|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 18:49:29.0000000|3136108.7500000000|13820249.0000000000|3642 TRAILWOOD DR|HOUSTON||77023|0761260240001|2025-04-14 18:48:07.0000000|GULFGATE RIVERVIEW / PINE VALLEY||SETU109|TUESDAY|SE|SETU-A-09|TUESDAY-A|SE|S|3rd Thursday|SE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||Container Repair - 2500104712 - 3642 TRAILWOOD DRSWM Escalation - 2500128831 - 3642 TRAILWOOD DR031816501121|Container department has been notified 2500137806|12696542-2500137806|8926 EVERGLADE DR HOUSTON TX 77078|29.8603|-95.2595|Service Completed|2025-04-14 13:47:50.0000000|Apr 15 2025 11:51AM|Drainage - 12696542-2500137806 - 8926 EVERGLADE DR|Drainage|30 Calendar Days|May 14 2025 6:47PM|NE|B|415Z|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-14 18:47:50.0000000|3153920.7500000000|13879290.0000000000|8926 EVERGLADE DR|HOUSTON|TX|77078|0821560000581|2025-04-14 18:47:50.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE||FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||Caller states COH left a big hole on driveway when working on culvert|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Investigation completed 2500137805|2500137805|1420 SWEET GUM LN HOUSTON TX 77339|30.0387|-95.2351|Routed|2025-04-14 13:47:19.0000000||Container Repair - 2500137805 - 1420 SWEET GUM LN|Container Repair|10 Calendar Days|Apr 24 2025 6:49PM|GNEHSA|E|336F|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 18:49:17.0000000|3159576.5000000000|13944394.0000000000|1420 SWEET GUM LN|HOUSTON|TX|77339|0951060000010|2025-04-14 18:47:19.0000000|KINGWOOD AREA||NETU111|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Repair 4/14/2025 1:49:17 PM||4327-2721-110|Solid Waste Management 2500137804|2500137804|5403 PETTY ST HOUSTON 77007|29.7805|-95.4184|Routed|2025-04-14 13:47:18.0000000||SWM Escalation - 2500137804 - 5413 PETTY ST|SWM Escalation|3 Working Days|Apr 17 2025 6:54PM|NW|C|492C|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 18:47:45.0000000|3104465.0000000000|13848679.0000000000|5403 PETTY ST|HOUSTON||77007|0102140000089|2025-04-14 18:47:18.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created SWM Escalation 4/14/2025 1:47:45 PM||+++ ADDRESS WARNING +++Entered Address: 5413 PETTY STValidated Address: 5403 PETTY ST - Address Id: 35446+++ ADDRESS WARNING +++|Solid Waste Management 2500137803|20521058-2500137803|8310 HOWARD DR HOUSTON TX 77017|29.6818|-95.2591|Routed - Integrated|2025-04-14 13:47:17.0000000||Water Leak - 20521058-2500137803 - 8310 HOWARD DR|Water Leak|10 Calendar Days|Apr 24 2025 6:48PM|SE|I|535V|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 18:48:27.0000000|3156108.0000000000|13814431.0000000000|8310 HOWARD DR|HOUSTON|TX|77017|0591800320021|2025-04-14 18:47:17.0000000|MEADOWBROOK / ALLENDALE||SEMO119|MONDAY|SE|SEMO-B-10|MONDAY-B|SE|S|1st Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 12:02:52||8310 HOWARD DR|Public Works 2500137802|221164-2500137802|4306 LILLIAN ST HOUSTON TX 77007|29.7696|-95.4041|Routed - Integrated|2025-04-14 13:46:23.0000000||Tree Removal - 221164-2500137802 - 4306 1/2 LILLIAN ST|Tree Removal|51 Calendar Days|Jun 4 2025 6:47PM|NW|C|492H|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-14 18:47:53.0000000|3109090.2500000000|13844915.0000000000|4306 LILLIAN ST|HOUSTON|TX|77007|0250380000152|2025-04-14 18:46:23.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created Tree Removal 4/14/2025 1:47:53 PM||+++ ADDRESS WARNING +++Entered Address: 4306 1/2 LILLIAN STValidated Address: 4306 LILLIAN ST - Address Id: 30854+++ ADDRESS WARNING +++2 trees on coh side large branches continue to fall|Parks and Recreation 2500137801|2500137801|9105 MEMORIAL DR HOUSTON 77024|29.7784|-95.4651|Service Completed|2025-04-14 13:46:15.0000000|Apr 15 2025 11:43AM|Liaison Comm - 2500137801 - 9105 MEMORIAL DR|Liaison Comm|5 Working Days|Apr 21 2025 6:54PM|NW|A|491G|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 18:47:12.0000000|3089692.5000000000|13847529.0000000000|9105 MEMORIAL DR|HOUSTON||77024|0451750030003|2025-04-14 18:46:15.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||CASE HAS STILL BEEN PENDING SINCE jANUARY OF THIS YEAR PLEASE AMKE CC WITH THE TIMEFRAME.|Container department has been notified 2500137800|2500137800|6203 PICKENS ST HOUSTON TX 77007|29.7704|-95.426|Routed|2025-04-14 13:46:07.0000000||Missed Heavy Trash Pickup - 2500137800 - 6203 PICKENS ST|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 6:57PM|NW|C|492F|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 18:50:34.0000000|3102167.7500000000|13844995.0000000000|6203 PICKENS ST|HOUSTON|TX|77007|0541250010007|2025-04-14 18:46:07.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Heavy Trash Pickup 4/14/2025 1:50:||Caller is stating that her heavy trash been out since march and still has not got picked up. Caller has been placing trash on Arnot St for years. Please contact citizen. Original case #Missed Heavy Trash Pickup - 2500113297|Solid Waste Management 2500137797|2500137797|5217 CORNISH ST HOUSTON TX 77007|29.7782|-95.4143|Service Completed|2025-04-14 13:45:16.0000000|Apr 16 2025 8:46AM|Missed Recycling Pickup - 2500137797 - 5217 CORNISH ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 6:47PM|NW|C|492G|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 18:47:28.0000000|3105797.5000000000|13847943.0000000000|5217 CORNISH ST|HOUSTON|TX|77007|1334030020002|2025-04-14 18:45:16.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH109|THURSDAY|NW|NWTH-B-03|THURSDAY-B|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|serviced||Caller states last Thursday her bin was only half emptied and they left trash all over street|serviced 2500137796|2500137796|1475 W GRAY ST HOUSTON TX 77019|29.7529|-95.3997|Service Completed|2025-04-14 13:44:48.0000000|Apr 14 2025 1:45PM|MOPD Disability Office - 2500137796 - 1475 W GRAY ST|MOPD Disability Office|30 Calendar Days|May 14 2025 6:45PM|NW|C|492R|Mayor Office|People With Disabilities|MOPD Disability Office|1|Resolved|2025-04-14 18:45:05.0000000|3110693.0000000000|13838867.0000000000|1475 W GRAY ST|HOUSTON|TX|77019|0442320000007|2025-04-14 18:44:48.0000000|NEARTOWN - MONTROSE|Montrose Management District|||NW|||NE|||NE|MYR MOPD|FULL|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|Provided legal resources||Wheelchair user. Seeking to file a complaint against 3 people from the Parish Council for abuse he suffered on 2-9-25.|Provided legal resources 2500137795|2500137795|7428 DARIEN ST HOUSTON TX 77028|29.8307|-95.2977|Service Completed|2025-04-14 13:44:43.0000000|Apr 18 2025 11:05AM|Building Code Violation - 2500137795 - 7428 DARIEN ST|Building Code Violation|7 Calendar Days|Apr 21 2025 6:45PM|NE|B|455J|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-14 18:45:58.0000000|3142155.0000000000|13868163.0000000000|7428 DARIEN ST|HOUSTON|TX|77028|0670930000035|2025-04-14 18:44:43.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I52 - 311 Construction w/o permits. The de||detail shop was opened with no proper drainage it is on gravel|Inspector site visit I52 - 311 Construction w/o permits. The detail shop has been at this location for years. No new construction. Task closed. 2500137794|2500137794|3235 WOODMONT DR HOUSTON TX 77045|29.6363|-95.4259|Routed|2025-04-14 13:44:10.0000000||Missed Yard Waste Pickup - 2500137794 - 3235 WOODMONT DR|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 6:45PM|SW|K|572K|Solid Waste Management|Collections|Missed Yard Waste Pickup|0|Active|2025-04-14 18:45:08.0000000|3103690.2500000000|13796239.0000000000|3235 WOODMONT DR|HOUSTON|TX|77045|1129800000002|2025-04-14 18:44:10.0000000|CENTRAL SOUTHWEST||SWFR117|FRIDAY|SW|SWFR-B-04|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Missed Yard Waste Pickup 4/14/2025 1:45:||CITIZEN HAS CALLED BACK REGARDING YARD WASTE SHE HAS 13 BAGS THAT HAVE NOT BEEN SERVICE. PLEASE PROVIDE UPDATE THANK YOU.|Solid Waste Management 2500137793|20521057-2500137793|12897 RICHMOND AVE HOUSTON TX 77082|29.7282|-95.6138|Service Completed|2025-04-14 13:43:00.0000000|Apr 15 2025 9:40AM|Water Leak - 20521057-2500137793 - 12900 RICHMOND AVE|Water Leak|10 Calendar Days|Apr 24 2025 6:45PM|SW|F|488Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 18:45:05.0000000|3043145.0000000000|13827860.0000000000|12897 RICHMOND AVE|HOUSTON|TX|77082|none|2025-04-14 18:43:00.0000000|ELDRIDGE / WEST OAKS||SWMO110|MONDAY|SW|SWMO-A-08|MONDAY-A|SW|S|1st Thursday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:39:17 AM - Case # 20521057 -2500137793: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 12900 RICHMOND AVEValidated Address: 12897 RICHMOND AVE - Address Id: 460080+++ ADDRESS WARNING +++SMITH JOSEPH 04/14/2025 12:41 PMRefer to Water Department. Possible water leak. Cl|4/15/2025 9:39:17 AM - Case # 20521057 -2500137793: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137792|2500137792|4017 JEWEL ST HOUSTON TX 77026|29.7906|-95.3302|Service Completed|2025-04-14 13:42:59.0000000|Apr 16 2025 12:47PM|Heavy Trash Code Violation - 2500137792 - 4017 JEWEL ST|Heavy Trash Code Violation|25 Working Days|May 19 2025 6:52PM|NE|B|494B|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 18:45:32.0000000|3132305.0000000000|13853273.0000000000|4017 JEWEL ST|HOUSTON|TX|77026|0701040020004|2025-04-14 18:42:59.0000000|GREATER FIFTH WARD||NEFR113|FRIDAY|NE|NWFR-B-03|FRIDAY-B|NW|S|1st Thursday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish and junk debris present at curbsid||NULL|Excessive heavy trash/rubbish and junk debris present at curbside near right of way (vacant lot - under 8 cubic yards - illegal dumping refer to SR #250014105(zzz). 2500137791|2500137791|12707 MOSSCREST DR HOUSTON TX 77048|29.6247|-95.3504|Service Completed|2025-04-14 13:42:32.0000000|Apr 16 2025 11:30AM|Missed Recycling Pickup - 2500137791 - 12707 MOSSCREST DR|Missed Recycling Pickup|4 Working Days|Apr 18 2025 6:43PM|SE|D|573R|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 18:43:51.0000000|3127789.2500000000|13792763.0000000000|12707 MOSSCREST DR|HOUSTON|TX|77048|1094200000011|2025-04-14 18:42:32.0000000|SOUTH ACRES / CRESTMONT PARK||SEFR117|FRIDAY|SE|SEFR-B-10|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Robert Lonzo. Notes:||12707 MOSSCREST DR|Completed by Robert Lonzo. Notes: 2500137790|12696539-2500137790|7651 AIRPORT BLVD HOUSTON TX 77061|29.6579|-95.2849|Routed - Integrated|2025-04-14 13:42:22.0000000||Street Condition - 12696539-2500137790 - 7651 AIRPORT BLVD|Street Condition|30 Calendar Days|May 14 2025 6:44PM|SE|I|575A|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 18:44:10.0000000|3148212.5800000000|13805481.5300000000|7651 AIRPORT BLVD|HOUSTON|TX|77061|none|2025-04-14 18:42:22.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|||SE|||SE|||SE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/16/2025 06:35:32||Our business is located at 7651 Airport Blvd Houston TX 77061 the first entrance to our property heading west on Airport is 3 lanes the middle lane has a large area that has been filled and repaired by road crews it is starting to become a large pothole|Public Works 2500137789|12696540-2500137789|6237 ALMEDA GENOA RD HOUSTON TX 77048|29.6215|-95.3103|Service Completed|2025-04-14 13:41:54.0000000|Apr 16 2025 6:17AM|Drainage - 12696540-2500137789 - 6237 ALMEDA GENOA RD|Drainage|30 Calendar Days|May 14 2025 6:42PM|SE|D|574Q|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-14 18:42:28.0000000|3140555.2200000000|13792012.0700000000|6237 ALMEDA GENOA RD|HOUSTON|TX|77048|0261110000071|2025-04-14 18:41:54.0000000|MINNETEX||SEFR120|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE||4th Tuesday|SE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||The ditch is fill of debri and has created an infestation of animals and mosquitos|Resolution :07. Investigation / Inspection completedClose Comments :Property owner is responsible. 2500137788|2500137788|12314 LONGBROOK DR HOUSTON TX 77099|29.6691|-95.5991|Routed|2025-04-14 13:41:45.0000000||Missed Garbage Pickup - 2500137788 - 12314 LONGBROOK DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 6:42PM|SW|F|528V|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 18:42:41.0000000|3048359.2500000000|13806524.0000000000|12314 LONGBROOK DR|HOUSTON|TX|77099|1043840000014|2025-04-14 18:41:45.0000000|ALIEF||SWMO102|MONDAY|SW|SWMO-B-02|MONDAY-B|SW|S|1st Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Missed Garbage Pickup 4/14/2025 1:42:41 PM||NULL|Solid Waste Management 2500137787|2500137787|4725 BEECHAVEN DR HOUSTON TX 77053|29.5921|-95.4513|Routed|2025-04-14 13:41:20.0000000||Missed Garbage Pickup - 2500137787 - 4725 BEECHAVEN DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 6:42PM|SW|K|611D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 18:42:46.0000000|3096123.2500000000|13779914.0000000000|4725 BEECHAVEN DR|HOUSTON|TX|77053|6254020052200907|2025-04-14 18:41:20.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Missed Garbage Pickup 4/14/2025 1:42:46 P||Caller is stating that her whole block trash did not get picked up.|Solid Waste Management 2500137786|2500137786|11617 BAUMAN RD HOUSTON TX 77076|29.8696|-95.3722|Routed|2025-04-14 13:41:04.0000000||Container Repair - 2500137786 - 11617 BAUMAN RD|Container Repair|10 Calendar Days|Apr 24 2025 6:41PM|NE|H|413U|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 18:41:50.0000000|3118097.7500000000|13881561.0000000000|11617 BAUMAN RD|HOUSTON|TX|77076|0730970030027|2025-04-14 18:41:04.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO113|MONDAY|NE|NWMO-B-06|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Container Repair 4/14/2025 1:41:50 PM||11617 BAUMAN RD3424-1720-1288|Solid Waste Management 2500137785|12696541-2500137785|1000 ELGIN ST HOUSTON TX 77004|29.7417|-95.377|Service Completed|2025-04-14 13:40:48.0000000|Apr 15 2025 10:41AM|Pothole - 12696541-2500137785 - ELGIN ST MAIN ST|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|SW|D|493T|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 18:41:46.0000000|3118041.0000000000|13834951.0000000000|1000 ELGIN ST|HOUSTON|TX|77004|none|2025-04-14 18:40:48.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: ELGIN ST MAIN STValidated Address: 1000 ELGIN ST - Address Id: 3116249+++ ADDRESS WARNING +++elgin and main right hand lane|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repairs have been completed 2500137784|2500137784|2414 ANITA ST HOUSTON TX 77004|29.7352|-95.3636|Routed|2025-04-14 13:40:26.0000000||Recycling Participation NEW - 2500137784 - 2414 ANITA ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 6:41PM|SE|D|493Y|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 18:41:05.0000000|3122338.7500000000|13832800.0000000000|2414 ANITA ST|HOUSTON|TX|77004|1454180010001|2025-04-14 18:40:26.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Recycling Participation NEW 4/14/2025||NULL|Solid Waste Management 2500137783|20521056-2500137783|1220 HAWTHORNE ST HOUSTON TX 77006|29.7425|-95.3944|Service Completed|2025-04-14 13:40:25.0000000|Apr 15 2025 8:48AM|Water Quality - 20521056-2500137783 - 1220 HAWTHORNE ST|Water Quality|4 Calendar Days|Apr 18 2025 6:43PM|SW|C|493S|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-14 18:43:07.0000000|3112489.5000000000|13835148.0000000000|1220 HAWTHORNE ST|HOUSTON|TX|77006|0261940000008|2025-04-14 18:40:25.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 8:47:29 AM - Case # 20521056 -2500137783: All investig||Caller states fire hydrant was already flushed she has a plumber at residence who states water is coming in dirty from city line. Can reach Mrs. Herring 8326076050|4/15/2025 8:47:29 AM - Case # 20521056 -2500137783: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137782|2500137782|7902 WILCREST DR HOUSTON TX 77072|29.6919|-95.5714|Service Completed|2025-04-14 13:40:11.0000000|Apr 14 2025 1:55PM|New Resident Container - 2500137782 - 7902 WILCREST DR|New Resident Container|12 Calendar Days|Apr 26 2025 6:41PM|SW|F|529L|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-14 18:41:30.0000000|3056910.0000000000|13815056.0000000000|7902 WILCREST DR|HOUSTON|TX|77072|1063430070001|2025-04-14 18:40:11.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Unable to deliver containers to address not on garbage routes.||CONDOS AT LOCATION|Unable to deliver containers to address not on garbage routes. Private service. 2500137781|2500137781|7902 WILCREST DR HOUSTON TX 77072|29.6919|-95.5714|Service Completed|2025-04-14 13:39:16.0000000|Apr 14 2025 1:56PM|New Resident Container - 2500137781 - 7902 WILCREST DR|New Resident Container|12 Calendar Days|Apr 26 2025 6:40PM|SW|F|529L|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-14 18:40:02.0000000|3056910.0000000000|13815056.0000000000|7902 WILCREST DR|HOUSTON|TX|77072|1063430070001|2025-04-14 18:39:16.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Unable to deliver containers to address not on garbage routes.||NULL|Unable to deliver containers to address not on garbage routes. Private service. 2500137780|2500137780|8643 KEMPWOOD DR HOUSTON TX 77080|29.8206|-95.504|Routed|2025-04-14 13:38:51.0000000||Container Repair - 2500137780 - 8643 KEMPWOOD DR|Container Repair|10 Calendar Days|Apr 24 2025 6:40PM|NW|A|450R|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 18:40:05.0000000|3076879.0000000000|13862468.0000000000|8643 KEMPWOOD DR|HOUSTON|TX|77080|0841500000449|2025-04-14 18:38:51.0000000|LANGWOOD|Spring Branch MD|NWFR115|FRIDAY|NW|NEFR-A-04|FRIDAY-A|NE|S|4th Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Repair 4/14/2025 1:40:05 PM||NULL|Solid Waste Management 2500137779|20521241-2500137779|4438 TIFFANY DR HOUSTON TX 77045|29.6164|-95.4447|Service Completed|2025-04-14 13:38:50.0000000|Apr 15 2025 12:24PM|Sewer Wastewater - 20521241-2500137779 - 4438 tiffany drive|Sewer Wastewater|1 Calendar Day|Apr 16 2025 1:21PM|SW|K|572N|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-15 13:21:20.0000000|3097934.2500000000|13788821.0000000000|4438 TIFFANY DR|HOUSTON|TX|77045|0852460000032|2025-04-14 18:38:50.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/15/2025 12:22:47 PM - Case # 20521241 -2500137779: All investi||+++ ADDRESS WARNING +++Entered Address: 4438 tiffany driveValidated Address: 4438 TIFFANY DR - Address Id: 446082+++ ADDRESS WARNING +++Sewer water leak in drive way COH has came to fix it already was good for a few weeks but it is overflowing and smells h|4/15/2025 12:22:47 PM - Case # 20521241 -2500137779: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137778|2500137778|8303 GLENLEA ST HOUSTON TX 77061|29.6681|-95.2682|Service Completed|2025-04-14 13:38:41.0000000|Apr 15 2025 9:40AM|Recycling Cart Replace - 2500137778 - 8303 GLENLEA ST|Recycling Cart Replace|14 Calendar Days|Apr 28 2025 6:40PM|SE|I|535Y|Solid Waste Management|Recycling|Recycling Cart Replace|1|Resolved|2025-04-14 18:40:11.0000000|3153396.2500000000|13809362.0000000000|8303 GLENLEA ST|HOUSTON|TX|77061|0871000000025|2025-04-14 18:38:41.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU102|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Tommie Bell. Notes:||recycling container fell into truck on service day. # 06432020145|Completed by Tommie Bell. Notes: 2500137776|20521054-2500137776|4926 N SHEPHERD DR HOUSTON TX 77018|29.8386|-95.4103|Service Completed|2025-04-14 13:38:01.0000000|Apr 14 2025 2:14PM|Water Service - 20521054-2500137776 - 4926 N SHEPHERD DR|Water Service|2 Calendar Days|Apr 16 2025 6:39PM|NW|H|452H|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 18:39:13.0000000|3106383.0000000000|13869904.0000000000|4926 N SHEPHERD DR|HOUSTON|TX|77018|0410500030796|2025-04-14 18:38:01.0000000|INDEPENDENCE HEIGHTS||NWTU114|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Friday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 2:12:52 PM - Case # 20521054 -2500137776: All investig||Main back in at 12:23pm but residence still has no water|4/14/2025 2:12:52 PM - Case # 20521054 -2500137776: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137775|20521055-2500137775|3104 FOUNDERS ROCK DR HOUSTON TX 77063|29.7317|-95.517|Service Completed|2025-04-14 13:37:50.0000000|Apr 15 2025 1:22PM|Water Service - 20521055-2500137775 - 8715 MEADOWCROFT DR|Water Service|2 Calendar Days|Apr 16 2025 6:38PM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 18:38:53.0000000|3073744.7500000000|13830014.0000000000|3104 FOUNDERS ROCK DR|HOUSTON|TX|77063|1409470020011|2025-04-14 18:37:50.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Email|2025-04-20 11:15:04.1430000|4/15/2025 1:22:40 PM - Case # 20521055 -2500137775: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 8715 MEADOWCROFT DRValidated Address: 3104 FOUNDERS ROCK DR - Address Id: 2034266+++ ADDRESS WARNING +++Low Water Pressure - Meadowcroft Dr.|4/15/2025 1:22:40 PM - Case # 20521055 -2500137775: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137774|2500137774|6318 CEBRA ST HOUSTON TX 77091|29.8564|-95.4426|Service Completed - Further Actions|2025-04-14 13:37:04.0000000|Apr 15 2025 9:36AM|PW CIP Project - 2500137774 - 6318 CEBRA ST|PW CIP Project|5 Working Days|Apr 21 2025 6:49PM|NW|B|412W|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-14 18:42:06.0000000|3095966.9900000000|13876084.5900000000|6318 CEBRA ST|HOUSTON|TX|77091|1382890010007|2025-04-14 18:37:04.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW||4th Tuesday|NE|CP CapitalProject|FULL|5 Working Days|Portal|2025-04-20 11:15:04.1430000|contractor was notified of issue for resolution and citizen cont||There has been a water pipe across our road going into a manhole for over 2 weeks now. The road is also closed - I would like to know when this will be completed|contractor was notified of issue for resolution and citizen contacted via email of 2500137773|2500137773|2414 ANITA ST HOUSTON TX 77004|29.7352|-95.3636|Service Completed|2025-04-14 13:36:58.0000000|Apr 15 2025 1:27PM|New Resident Container - 2500137773 - 2414 ANITA ST|New Resident Container|12 Calendar Days|Apr 26 2025 6:39PM|SE|D|493Y|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-14 18:39:38.0000000|3122338.7500000000|13832800.0000000000|2414 ANITA ST|HOUSTON|TX|77004|1454180010001|2025-04-14 18:36:58.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU121|TUESDAY|SE|SWTU-A-02|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: Serviced||NULL|Completed by Shawn Fields. Notes: Serviced 2500137772|2500137772|2202 ROSEWOOD ST HOUSTON TX 77004|29.7271|-95.3731|Service Completed|2025-04-14 13:33:50.0000000|Apr 18 2025 11:21AM|Container Repair - 2500137772 - 2202 ROSEWOOD ST|Container Repair|10 Calendar Days|Apr 24 2025 6:46PM|SE|D|493X|Solid Waste Management|Collections|Container Repair|1|Resolved|2025-04-14 18:46:49.0000000|3119424.0000000000|13829750.0000000000|2202 ROSEWOOD ST|HOUSTON|TX|77004|0521480020001|2025-04-14 18:33:50.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU118|TUESDAY|SE|SWTU-A-03|TUESDAY-A|SW|S|3rd Friday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500137771|2500137771|7731 QUAIL MEADOW DR HOUSTON TX 77071|29.6541|-95.5138|Routed|2025-04-14 13:33:15.0000000||Container Replacement - 2500137771 - 7731 QUAIL MEADOW DR|Container Replacement|10 Calendar Days|Apr 24 2025 6:36PM|SW|K|570C|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 18:36:40.0000000|3075577.5000000000|13801851.0000000000|7731 QUAIL MEADOW DR|HOUSTON|TX|77071|1106780000018|2025-04-14 18:33:15.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|SWTH105|THURSDAY|SW|SWTH-A-09|THURSDAY-A|SW|S|3rd Thursday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Container Replacement 4/14/2025 1:36:40||Property manager making request on behalf of tenant|Solid Waste Management 2500137770|20521053-2500137770|2119 BRIARCREST DR HOUSTON TX 77077|29.7404|-95.6378|Service Completed|2025-04-14 13:32:26.0000000|Apr 15 2025 9:20AM|Water Leak - 20521053-2500137770 - 2119 BRIARCREST DR|Water Leak|10 Calendar Days|Apr 24 2025 6:34PM|SW|G|488S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 18:34:04.0000000|3035315.5000000000|13832098.0000000000|2119 BRIARCREST DR|HOUSTON|TX|77077|1050980000019|2025-04-14 18:32:26.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:19:52 AM - Case # 20521053 -2500137770: Dear Custome||2119 BRIARCREST DR|4/15/2025 9:19:52 AM - Case # 20521053 -2500137770: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137769|2500137769|5917 BEECHNUT ST HOUSTON TX 77074|29.688|-95.4967|Routed|2025-04-14 13:31:20.0000000||Missed Heavy Trash Pickup - 2500137769 - 5917 BEECHNUT ST|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 6:38PM|SW|J|530R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 18:31:50.0000000|3080655.0000000000|13814350.0000000000|5917 BEECHNUT ST|HOUSTON|TX|77074|0730240040001|2025-04-14 18:31:20.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Heavy Trash Pickup 4/14/2025 1:||5917 BEECHNUT ST|Solid Waste Management 2500137767|12696537-2500137767|2202 SOUTHGATE BLVD HOUSTON TX 77030|29.7094|-95.4101|Service Completed|2025-04-14 13:30:42.0000000|Apr 15 2025 7:27AM|Street Condition - 12696537-2500137767 - 2200 SOUTHGATE BLVD|Street Condition|30 Calendar Days|May 14 2025 6:32PM|SW|C|532G|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 18:32:01.0000000|3107845.5000000000|13823063.0000000000|2202 SOUTHGATE BLVD|HOUSTON|TX|77030|0640990000016|2025-04-14 18:30:42.0000000|UNIVERSITY PLACE||SWTU121|TUESDAY|SW|SETU-B-03|TUESDAY-B|SE|S|3rd Monday|SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 58.Street Condition Beyond Routine Repair ... ... Clo||+++ ADDRESS WARNING +++Entered Address: 2200 SOUTHGATE BLVDValidated Address: 2202 SOUTHGATE BLVD - Address Id: 188736+++ ADDRESS WARNING +++street has standing water due to the street not being leveled|Resolution :58.Street Condition Beyond Routine RepairClose Comments :Doesn't meet criteria for ponding/asphalt. Need to refer to asphalt section. Duplicate request 12686178 2500137765|12696538-2500137765|307 BISHOP ST HOUSTON TX 77009|29.7773|-95.3646|Service Completed|2025-04-14 13:29:13.0000000|Apr 18 2025 4:33PM|Traffic General - 12696538-2500137765 - 307 BISHOP ST|Traffic General|14 Calendar Days|Apr 28 2025 6:34PM|NE|H|493G|Public Works|Transportation Drainage Operations|Traffic General|1|Resolved|2025-04-14 18:34:27.0000000|3121569.5000000000|13848089.0000000000|307 BISHOP ST|HOUSTON|TX|77009|0032170000025|2025-04-14 18:29:13.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR117|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE||FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||large blue tarp blocking the intersection|Resolution :07. Investigation / Inspection completedClose Comments :Investigate completed and determined there is no visible obstruction impacting motorists. 2500137764|2500137764|7902 WILCREST DR HOUSTON TX 77072|29.6919|-95.5714|Service Completed|2025-04-14 13:28:57.0000000|Apr 14 2025 1:55PM|New Resident Container - 2500137764 - 7902 WILCREST DR|New Resident Container|12 Calendar Days|Apr 26 2025 6:36PM|SW|F|529L|Solid Waste Management|Collections|New Resident Container|1|Resolved|2025-04-14 18:36:10.0000000|3056910.0000000000|13815056.0000000000|7902 WILCREST DR|HOUSTON|TX|77072|1063430070001|2025-04-14 18:28:57.0000000|ALIEF|International MD|||SW|||SW|||SW|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Unable to deliver containers to address not on garbage routes.||NULL|Unable to deliver containers to address not on garbage routes. Private service. 2500137762|221163-2500137762|6818 RICHWOOD RD HOUSTON TX 77087|29.6729|-95.3059|Routed - Integrated|2025-04-14 13:28:16.0000000||Tree Trim - 221163-2500137762 - 6818 RICHWOOD RD|Tree Trim|75 Calendar Days|Jun 28 2025 6:30PM|SE|I|534V|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-14 18:30:02.0000000|3141387.0000000000|13810713.0000000000|6818 RICHWOOD RD|HOUSTON|TX|77087|0811290000005|2025-04-14 18:28:16.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU105|TUESDAY|SE|SETU-A-06|TUESDAY-A|SE|S|3rd Monday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Tree Trim 4/14/2025 1:30:02 PM||6818 RICHWOOD RD large limb has fallen down damaging her fence. as well reports roots have damaged the sidewalk.|Parks and Recreation 2500137761|2500137761|12455 VETERANS MEMORIAL DR HOUSTON TX 77014|29.9673|-95.4835|Service Completed|2025-04-14 13:26:40.0000000|Apr 16 2025 10:53AM|Dead Animal Collection - 2500137761 - 12455 VETERANS MEMORIAL DR|Dead Animal Collection|4 Calendar Days|Apr 18 2025 6:28PM|NW|B|371F|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 18:28:09.0000000|3081771.0000000000|13916008.0000000000|12455 VETERANS MEMORIAL DR|HOUSTON|TX|77014|0480200000011|2025-04-14 18:26:40.0000000||||||||||||SWM CollectionsNE|LIMITED|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: DOG COLLECTED||dog and a cat outside of the fence of the school|Completed by Samuel Gallegos. Notes: DOG COLLECTED 2500137760|2500137760|14822 WEIL PL HOUSTON TX 77060|29.9168|-95.3958|Service Completed|2025-04-14 13:26:25.0000000|Apr 16 2025 2:51PM|Missed Garbage Pickup - 2500137760 - 14822 WEIL PL|Missed Garbage Pickup|4 Working Days|Apr 18 2025 6:27PM|NE|H|413A|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 18:27:12.0000000|3110106.2500000000|13898472.0000000000|14822 WEIL PL|HOUSTON|TX|77060|1011180000027|2025-04-14 18:26:25.0000000|GREATER GREENSPOINT||NEMO116|MONDAY|NE|NWMO-B-09|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|No can out per 52076||NULL|No can out per 52076 2500137759|12696536-2500137759|10850 S WILCREST DR HOUSTON TX 77099|29.6653|-95.5694|Service Completed|2025-04-14 13:26:03.0000000|Apr 17 2025 1:43PM|Street Condition - 12696536-2500137759 - 10694-10782 S Wilcrest Dr|Street Condition|30 Calendar Days|May 14 2025 6:26PM|SW|F|529Y|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 18:26:03.0000000|3057822.0000000000|13805438.0000000000|10850 S WILCREST DR|HOUSTON|TX|77099|1128140000002|2025-04-14 18:26:03.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|30 Calendar Days|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 45.Referred to other city / municipality ... ... Clo||+++ ADDRESS Warning +++Entered Address: 10694-10782 S Wilcrest DrValidated Address: 10850 S WILCREST DR - Address Id: 1235050+++ ADDRESS Warning +++Uneven street and potholegoing south. cars having to slow down due to potential damage to vehicle|Resolution :45.Referred to other city / municipality Close Comments :Case 2500142605 has been referred to sewer wastewater for further investigation. 2500137758|2500137758|4709 KINGFISHER DR HOUSTON TX 77035|29.6583|-95.457|Service Completed|2025-04-14 13:25:40.0000000|Apr 17 2025 2:46PM|Missed Garbage Pickup - 2500137758 - 4709 KINGFISHER DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 6:28PM|SW|K|571D|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 18:28:17.0000000|3093570.5000000000|13803946.0000000000|4709 KINGFISHER DR|HOUSTON|TX|77035|0834350000014|2025-04-14 18:25:40.0000000|NEAR SOUTHWEST||SWTH114|THURSDAY|SW|SETH-A-05|THURSDAY-A|SE|S|3rd Wednesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced 4/17/25||caller states previous case was closed and "serviced on 4.12." but its not true as her whole block is still waiting for swm to show up they havent serviced nobodys containers|address serviced 4/17/25 2500137757|307022-2500137757|9603 JUDALON LN HOUSTON TX 77063|29.7261|-95.5353|Routed - Integrated|2025-04-14 13:25:38.0000000||Nuisance On Property - 307022-2500137757 - 9603 JUDALON LN|Nuisance On Property|180 Working Days|Jan 2 2026 7:26PM|SW|F|490W|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 18:26:15.0000000|3067996.5000000000|13827820.0000000000|9603 JUDALON LN|HOUSTON|TX|77063|0942130000018|2025-04-14 18:25:38.0000000|MID WEST||SWMO116|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Nuisance On Property 4/14/2025 1:26:1||NULL|Neighborhoods 2500137754|2500137754|6014 ROBERTA LN HOUSTON TX 77396|29.9458|-95.2987|Routed|2025-04-14 13:24:38.0000000||Air Pollution - 2500137754 - 6014 ROBERTA LN|Air Pollution|30 Calendar Days|May 14 2025 6:31PM|NE|B|375N|Health|Environmental Health|Air Pollution|0|Active|2025-04-14 18:31:46.0000000|3140502.7500000000|13910001.0000000000|6014 ROBERTA LN|HOUSTON|TX|77396|0731850000184|2025-04-14 18:24:38.0000000|IAH / AIRPORT AREA||NEMO118|MONDAY|NE|NEMO-B-02|MONDAY-B|NE|S|2nd Wednesday|NE|EH BurPolControlPrev|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Caller is stating that she has been made a report case #2500056987. Citizen wants someone create another case to do investigation. Please contact citizen and see report #2500056987|Health 2500137753|2500137753|4414 TRAFALGAR DR HOUSTON TX 77045|29.6174|-95.4439|Routed|2025-04-14 13:24:32.0000000||Container Repair - 2500137753 - 4414 TRAFALGAR DR|Container Repair|10 Calendar Days|Apr 24 2025 6:26PM|SW|K|572N|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 18:26:22.0000000|3098171.0000000000|13789211.0000000000|4414 TRAFALGAR DR|HOUSTON|TX|77045|0852440000037|2025-04-14 18:24:32.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Repair 4/14/2025 1:26:22 PM||1507-4697-1756|Solid Waste Management 2500137752|2500137752|10311 RAVENWOOD VIEW LN HOUSTON TX 77075|29.6154|-95.2609|Routed|2025-04-14 13:24:01.0000000||Spilled Debris - 2500137752 - 10311 RAVENWOOD VIEW LN|Spilled Debris|5 Calendar Days|Apr 19 2025 6:26PM|SE|I|575U|Solid Waste Management|Collections|Spilled Debris|0|Active|2025-04-14 18:26:32.0000000|3156315.7500000000|13790281.0000000000|10311 RAVENWOOD VIEW LN|HOUSTON|TX|77075|1252960030043|2025-04-14 18:24:01.0000000|SOUTH BELT / ELLINGTON||SETH122|THURSDAY|SE|SWTH-B-05|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Spilled Debris 4/14/2025 1:26:32 PM||10311 ravenwood view ln/SW left oil spot next to trash bins on Thursday 4/10/2025 would like it cleaned .|Solid Waste Management 2500137751|2500137751|1628 HAWTHORNE ST HOUSTON TX 77006|29.7422|-95.4006|Routed|2025-04-14 13:23:07.0000000||Recycling Participation NEW - 2500137751 - 1628 HAWTHORNE ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 6:24PM|SW|C|492V|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 18:24:58.0000000|3110548.5000000000|13834984.0000000000|1628 HAWTHORNE ST|HOUSTON|TX|77006|0522300000007|2025-04-14 18:23:07.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Recycling Participation NEW 4/14/2025 1:24||NULL|Solid Waste Management 2500137750|307023-2500137750|225 SHOTWELL ST HOUSTON TX 77020|29.7848|-95.3111|Routed - Integrated|2025-04-14 13:22:59.0000000||Junk Motor Vehicle - 307023-2500137750 - 225 SHOTWELL ST|Junk Motor Vehicle|176 Working Days|Dec 29 2025 7:25PM|NE|H|494C|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-14 18:25:17.0000000|3138423.0000000000|13851336.0000000000|225 SHOTWELL ST|HOUSTON|TX|77020|0121030000011|2025-04-14 18:22:59.0000000|DENVER HARBOR / PORT HOUSTON||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Junk Motor Vehicle 4/14/2025 1:25:17 PM||citizen reporting 225 shotwell junk motor vehicles|Neighborhoods 2500137749|2500137749|4435 NOBLE ST HOUSTON TX 77020|29.7804|-95.326|Routed|2025-04-14 13:22:51.0000000||Trash Dumping or Illegal Dumpsite - 2500137749 - 4435 NOBLE ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 6:27PM|NE|B|494B|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 18:27:53.0000000|3133730.5700000000|13849640.1000000000|4435 NOBLE ST|HOUSTON|TX|77020|0720900050015|2025-04-14 18:22:51.0000000|GREATER FIFTH WARD||NEFR104|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE||1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Trash Dumping or Illegal Dumpsite 4/14/2025||Black bags inspector LaDay tree blocking sidewalk|Solid Waste Management 2500137748|307024-2500137748|4022 CLOVERBROOK DR HOUSTON TX 77045|29.6219|-95.4376|Routed - Integrated|2025-04-14 13:22:37.0000000||Nuisance On Property - 307024-2500137748 - 4022 CLOVERBROOK DR|Nuisance On Property|180 Working Days|Jan 2 2026 7:27PM|SW|K|572N|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 18:27:41.0000000|3100143.5100000000|13790910.6000000000|4022 CLOVERBROOK DR|HOUSTON|TX|77045|0892740000022|2025-04-14 18:22:37.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW||4th Tuesday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Abandoned vehicle|Neighborhoods 2500137747|2500137747|10218 MEADOW LAKE LN HOUSTON TX 77042|29.7426|-95.5544|Routed|2025-04-14 13:22:05.0000000||Recycling Participation NEW - 2500137747 - 10218 MEADOW LAKE LN|Recycling Participation NEW|24 Calendar Days|May 8 2025 6:23PM|SW|G|489V|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 18:23:30.0000000|3061739.7500000000|13833671.0000000000|10218 MEADOW LAKE LN|HOUSTON|TX|77042|1034940001201|2025-04-14 18:22:05.0000000|BRIAR FOREST||||NW|||NW|||NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created Recycling Participation NEW 4/14/2025 1:||#1948416502265|Solid Waste Management 2500137746|12696533-2500137746|5815 BLACKSTONE CREEK LN HOUSTON TX 77345|30.0427|-95.1385|Service Completed|2025-04-14 13:21:38.0000000|Apr 15 2025 2:21PM|Traffic Signs - 12696533-2500137746 - GRAYSTONE CREEK CT BLACKSTONE CREEK LN|Traffic Signs|14 Working Days|May 2 2025 6:22PM|GNEHSA|E|338F|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-14 18:22:40.0000000|3190159.2500000000|13946913.0000000000|5815 BLACKSTONE CREEK LN|HOUSTON|TX|77345|1235730010006|2025-04-14 18:21:38.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|14 Working Days|Email|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Maintena||+++ ADDRESS WARNING +++Entered Address: GRAYSTONE CREEK CT BLACKSTONE CREEK LNValidated Address: 5815 BLACKSTONE CREEK LN - Address Id: 736446+++ ADDRESS WARNING +++The stop sign at Graystone Creek and Blackstone Creek has fallen over again|Resolution :38. Task CompletedClose Comments :Maintenance completed 2500137745|2500137745|1628 HAWTHORNE ST HOUSTON TX 77006|29.7422|-95.4006|Routed|2025-04-14 13:21:37.0000000||New Resident Container - 2500137745 - 1628 HAWTHORNE ST|New Resident Container|12 Calendar Days|Apr 26 2025 6:22PM|SW|C|492V|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 18:22:34.0000000|3110548.5000000000|13834984.0000000000|1628 HAWTHORNE ST|HOUSTON|TX|77006|0522300000007|2025-04-14 18:21:37.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-07|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created New Resident Container 4/14/2025 1:22:34 P||NULL|Solid Waste Management 2500137744|2500137744|5554 BEECHNUT ST HOUSTON 77096|29.6894|-95.4876|Routed|2025-04-14 13:21:36.0000000||SWM Escalation - 2500137744 - 5554 BEECHNUT ST|SWM Escalation|3 Working Days|Apr 17 2025 6:29PM|SW|C|531N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 18:22:21.0000000|3083530.7500000000|13814938.0000000000|5554 BEECHNUT ST|HOUSTON||77096|0910410000035|2025-04-14 18:21:36.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-10|TUESDAY-B|SE|S|2nd Wednesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created SWM Escalation 4/14/2025 1:22:21 PM||5554 beechnut|Solid Waste Management 2500137743|20521052-2500137743|1410 FOUNTAIN VIEW DR HOUSTON TX 77057|29.7537|-95.4863|Service Completed|2025-04-14 13:21:22.0000000|Apr 15 2025 10:40AM|Water Leak - 20521052-2500137743 - 5917 VALLEY FORGE DR|Water Leak|10 Calendar Days|Apr 24 2025 6:22PM|NW|G|491N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 18:22:51.0000000|3083222.7500000000|13838284.0000000000|1410 FOUNTAIN VIEW DR|HOUSTON|TX|77057|1154310010001|2025-04-14 18:21:22.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 10:40:21 AM - Case # 20521052 -2500137743: All investi||+++ ADDRESS WARNING +++Entered Address: 5917 VALLEY FORGE DRValidated Address: 1410 FOUNTAIN VIEW DR - Address Id: 3126864+++ ADDRESS WARNING +++meter is between the curb and sidewalk|4/15/2025 10:40:21 AM - Case # 20521052 -2500137743: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137742|2500137742|12345 BOB WHITE DR HOUSTON TX 77035|29.6423|-95.4994|Routed|2025-04-14 13:21:21.0000000||Meter Investigation - 2500137742 - 12345 BOB WHITE DR|Meter Investigation|30 Calendar Days|May 14 2025 6:21PM|SW|K|570H|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-14 18:21:25.0000000|3080279.2500000000|13797706.0000000000|12345 BOB WHITE DR|HOUSTON|TX|77035|1145480000003|2025-04-14 18:21:21.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yvette Hill created Meter Investigation 4/14/2025 1:21:25 PM||Made customer contact. Customer stated there is no water leak. This is an apartment complex which is on a large meter. Can you refer this to the Meter shop and have crew to check the meter to make sure its functioning properly|Public Works 2500137741|2500137741|10218 MEADOW LAKE LN HOUSTON TX 77042|29.7426|-95.5544|Routed|2025-04-14 13:21:01.0000000||New Resident Container - 2500137741 - 10218 MEADOW LAKE LN|New Resident Container|12 Calendar Days|Apr 26 2025 6:21PM|SW|G|489V|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 18:21:58.0000000|3061739.7500000000|13833671.0000000000|10218 MEADOW LAKE LN|HOUSTON|TX|77042|1034940001201|2025-04-14 18:21:01.0000000|BRIAR FOREST||||NW|||NW|||NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Michelle Pompa created New Resident Container 4/14/2025 1:21:58||#1948416502265|Solid Waste Management 2500137740|2500137740|1604 BEALL ST HOUSTON TX 77008|29.8|-95.4177|Routed|2025-04-14 13:20:24.0000000||Meter Investigation - 2500137740 - 1604 BEALL ST|Meter Investigation|30 Calendar Days|May 14 2025 6:20PM|NW|C|452Y|Public Works|Customer Account Services|Meter Investigation|0|Active|2025-04-14 18:20:41.0000000|3104482.7500000000|13855833.0000000000|1604 BEALL ST|HOUSTON|TX|77008|1207200010006|2025-04-14 18:20:24.0000000|GREATER HEIGHTS||NWTH112|THURSDAY|NW|NETH-B-03|THURSDAY-B|NE|S|3rd Wednesday|NE|CAS MeterInvestigation|FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Jennifer Barrett created Meter Investigation 4/14/2025 1:20:41||Per DWO inspector - The customer complaint is for a high water bill and they want the meter to be checked out. Resolution Code: REFCAS|Public Works 2500137739|2500137739|7331 AVENUE J HOUSTON TX 77011|29.7397|-95.2923|Service Completed|2025-04-14 13:20:22.0000000|Apr 15 2025 11:44AM|Missed Garbage Pickup - 2500137739 - 7331 AVENUE J|Missed Garbage Pickup|4 Working Days|Apr 18 2025 6:23PM|NE|I|495S|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 18:23:58.0000000|3144911.2500000000|13835163.0000000000|7331 AVENUE J|HOUSTON|TX|77011|0251740000008|2025-04-14 18:20:22.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes: no black can or bags was o||borrowed neighbor's container since she is still waiting on her new move in container to be delivered / unable to place bags at curb due to strays in area / Please service container|Completed by Quinton Kingsby. Notes: no black can or bags was out for service 2500137738|12696534-2500137738|1806 S DAIRY ASHFORD RD HOUSTON TX 77077|29.7485|-95.6065|Service Completed|2025-04-14 13:20:00.0000000|Apr 16 2025 11:11AM|Street Condition - 12696534-2500137738 - 1806 S DAIRY ASHFORD RD|Street Condition|30 Calendar Days|May 14 2025 6:20PM|NW|G|488R|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 18:20:16.0000000|3045169.4900000000|13835304.8700000000|1806 S DAIRY ASHFORD RD|HOUSTON|TX|77077|1000350000051|2025-04-14 18:20:00.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||On right hand side of street a sinking area for years....it has been covered with asphalt numerous time. It still jolts the vehicle. Please fix the problem below the surface and once that is done I suggest installing concrete on the surface. Let's fi|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found. Left message for citizen 2500137737|2500137737|10911 NORTH FWY HOUSTON TX 77037|29.9249|-95.4126|Routed|2025-04-14 13:19:29.0000000||Water or Ground Pollution - 2500137737 - 11011 NORTH FWY|Water or Ground Pollution|30 Calendar Days|May 14 2025 6:19PM|NW|B|372Z|Health|Environmental Health|Water or Ground Pollution|0|Active|2025-04-14 18:19:35.0000000|3104635.2500000000|13901153.0000000000|10911 NORTH FWY|HOUSTON|TX|77037|1213640020001|2025-04-14 18:19:29.0000000||Greater Greenspoint MD||||||||||EH BurPolControlWater|LIMITED|30 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB The Texas Commission on Environmental Quality (TCEQ) Regio||+++ ADDRESS WARNING +++Entered Address: 11011 NORTH FWYValidated Address: 10911 NORTH FWY - Address Id: 210542+++ ADDRESS WARNING +++Referred complaint from TCEQ//Complainant alleges oil barrel's illegal dumping.|Health 2500137736|12696535-2500137736|1953 WESTERN VILLAGE LN HOUSTON TX 77043|29.8042|-95.5776|Service Completed|2025-04-14 13:18:18.0000000|Apr 15 2025 8:09AM|Bridge and Barricade - 12696535-2500137736 - 1953 WESTERN VILLAGE LN|Bridge and Barricade|27 Calendar Days|May 11 2025 6:20PM|NW|A|449T|Public Works|Transportation Drainage Operations|Bridge and Barricade|1|Resolved|2025-04-14 18:20:28.0000000|3053743.7500000000|13855830.0000000000|1953 WESTERN VILLAGE LN|HOUSTON|TX|77043|1048080000038|2025-04-14 18:18:18.0000000|SPRING BRANCH WEST||NWFR107|FRIDAY|NW|NWFR-A-08|FRIDAY-A|NW|S|4th Wednesday|NE||FULL|27 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Here is||dead end sign has rotted and requesting to be replaced|Resolution :38. Task CompletedClose Comments :Here is the new SR# 12696662-2500138681 (Barricade Inventory investigator to determine if a type III barricade is the correct traffic control device for this location.) on 4/15/25 co 2500137735|2500137735|8818 BELLE GLEN DR HOUSTON TX 77099|29.6809|-95.5871|Routed|2025-04-14 13:17:15.0000000||Missed Garbage Pickup - 2500137735 - 8818 BELLE GLEN DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 6:18PM|SW|F|529N|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 18:18:58.0000000|3052037.2500000000|13810921.0000000000|8818 BELLE GLEN DR|HOUSTON|TX|77099|1129400000012|2025-04-14 18:17:15.0000000|ALIEF|International MD|SWMO119|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Missed Garbage Pickup 4/14/2025 1:18:58 PM||NULL|Solid Waste Management 2500137734|2500137734|5107 FIRNAT ST HOUSTON TX 77016|29.8452|-95.317|Routed|2025-04-14 13:17:15.0000000||Recycling Participation NEW - 2500137734 - 5107 FIRNAT ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 6:18PM|NE|B|454G|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 18:18:39.0000000|3135858.0000000000|13873229.0000000000|5107 FIRNAT ST|HOUSTON|TX|77016|0731790000250|2025-04-14 18:17:15.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created Recycling Participation NEW 4/14/2025||5107 firnnt 77016362955102979|Solid Waste Management 2500137733|2500137733|10106 SPRINGWOOD FOREST DR HOUSTON TX 77080|29.8105|-95.5417|Service Completed - Further Actions|2025-04-14 13:17:05.0000000|Apr 15 2025 8:23AM|Missed Yard Waste Pickup - 2500137733 - 10106 SPRINGWOOD FOREST DR|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 6:18PM|NW|A|450N|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 18:18:07.0000000|3065049.2500000000|13858474.0000000000|10106 SPRINGWOOD FOREST DR|HOUSTON|TX|77080|0984990000012|2025-04-14 18:17:05.0000000|SPRING BRANCH WEST|Spring Branch MD|NWFR118|FRIDAY|NW|NEFR-A-02|FRIDAY-A|NE|S|4th Friday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||entire street was missed|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500137731|307021-2500137731|1311 COLLIER ST HOUSTON TX 77023|29.7335|-95.321|Routed - Integrated|2025-04-14 13:16:37.0000000||Nuisance On Property - 307021-2500137731 - 1311 COLLIER ST|Nuisance On Property|180 Working Days|Jan 2 2026 7:21PM|NE|I|494Y|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 18:21:40.0000000|3135899.0900000000|13832589.8900000000|1311 COLLIER ST|HOUSTON|TX|77023|0121290030001|2025-04-14 18:16:37.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE||1st Wednesday|SE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Building in danger of falling|Neighborhoods 2500137730|2500137730|7526 GULFBRIAR PL HOUSTON 77489|29.5955|-95.5002|Service Completed|2025-04-14 13:16:35.0000000|Apr 15 2025 12:06PM|Liaison Comm - 2500137730 - 7526 GULFBRIAR PL|Liaison Comm|5 Working Days|Apr 21 2025 6:24PM|SW|K|570Z|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 18:17:10.0000000|3080537.7500000000|13780690.0000000000|7526 GULFBRIAR PL|HOUSTON||77489|2150110010030907|2025-04-14 18:16:35.0000000|FORT BEND HOUSTON||SWFR103|FRIDAY|SW|SWFR-A-04|FRIDAY-A|SW|S|3rd Friday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||7526 gulf briar 77489wheel broken|Container department has been notified 2500137729|12696532-2500137729|1302 W 11TH ST HOUSTON TX 77008|29.7905|-95.4099|Service Completed|2025-04-14 13:16:26.0000000|Apr 15 2025 2:47PM|Traffic Signal Maintenance - 12696532-2500137729 - N SHEPHERD DR W 11TH ST|Traffic Signal Maintenance|1 Calendar Day|Apr 15 2025 6:19PM|NW|C|452Z|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-14 18:19:08.0000000|3106984.2500000000|13852410.0000000000|1302 W 11TH ST|HOUSTON|TX|77008|none|2025-04-14 18:16:26.0000000|GREATER HEIGHTS||||NW|||NE|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||+++ ADDRESS WARNING +++Entered Address: N SHEPHERD DR W 11TH STValidated Address: 1302 W 11TH ST - Address Id: 47454+++ ADDRESS WARNING +++most of the push buttons at this intersection do not work.|Resolution :08. Maintenance repair has been completedClose Comments :REPAIRS COMPLETED 2500137728|2500137728|5107 FIRNAT ST HOUSTON TX 77016|29.8452|-95.317|Routed|2025-04-14 13:16:01.0000000||New Resident Container - 2500137728 - 5107 FIRNAT ST|New Resident Container|12 Calendar Days|Apr 26 2025 6:17PM|NE|B|454G|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 18:17:10.0000000|3135858.0000000000|13873229.0000000000|5107 FIRNAT ST|HOUSTON|TX|77016|0731790000250|2025-04-14 18:16:01.0000000|TRINITY / HOUSTON GARDENS||NETU104|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Brittney Williams created New Resident Container 4/14/2025 1:17||5107 firnnt 77016362955102979|Solid Waste Management 2500137726|2500137726|11014 W BELLFORT AVE HOUSTON TX 77099|29.6567|-95.5736|Routed|2025-04-14 13:15:34.0000000||Missed Garbage Pickup - 2500137726 - 11014 W BELLFORT AVE|Missed Garbage Pickup|4 Working Days|Apr 18 2025 6:17PM|SW|F|569B|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 18:17:32.0000000|3056586.2500000000|13802243.0000000000|11014 W BELLFORT AVE|HOUSTON|TX|77099|1003540000009|2025-04-14 18:15:34.0000000|ALIEF|International MD|SWMO104|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Angel Delgado created Missed Garbage Pickup 4/14/2025 1:17:32 P||NULL|Solid Waste Management 2500137725|2500137725|9242 RICHLAND DR HOUSTON TX 77078|29.837|-95.2517|Routed|2025-04-14 13:15:04.0000000||Recycling Participation NEW - 2500137725 - 9242 RICHLAND DR|Recycling Participation NEW|24 Calendar Days|May 8 2025 6:15PM|NE|B|455H|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 18:15:33.0000000|3156671.7500000000|13870919.0000000000|9242 RICHLAND DR|HOUSTON|TX|77078|0882050000013|2025-04-14 18:15:04.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-03|THURSDAY-A|NE|S|2nd Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Recycling Participation NEW 4/14/2025 1:||NULL|Solid Waste Management 2500137724|2500137724|7609 ST LO RD HOUSTON TX 77033|29.6727|-95.3391|Routed|2025-04-14 13:14:53.0000000||Container Replacement - 2500137724 - 7609 ST LO RD|Container Replacement|10 Calendar Days|Apr 24 2025 6:17PM|SE|D|534S|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 18:17:33.0000000|3130842.0000000000|13810341.0000000000|7609 ST LO RD|HOUSTON|TX|77033|0762200040003|2025-04-14 18:14:53.0000000|SOUTH PARK|HCID #10-A|SEFR106|FRIDAY|SE|SEFR-A-09|FRIDAY-A|SE|S|4th Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Container Replacement 4/14/2025 1:17:3||0822-3180-157|Solid Waste Management 2500137723|2500137723|4818 ANTHA ST HOUSTON TX 77016|29.8492|-95.3202|Service Completed|2025-04-14 13:13:45.0000000|Apr 16 2025 8:43AM|Missed Recycling Pickup - 2500137723 - 4818 ANTHA ST|Missed Recycling Pickup|4 Working Days|Apr 18 2025 6:15PM|NE|B|454C|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 18:15:02.0000000|3134820.0000000000|13874656.0000000000|4818 ANTHA ST|HOUSTON|TX|77016|0731800050742|2025-04-14 18:13:45.0000000|EAST LITTLE YORK / HOMESTEAD||NETU115|TUESDAY|NE|NWTU-A-07|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|serviced||Caller is stating that she been had this can out since APIRL 1st.|serviced 2500137722|2500137722|7307 YELLOW PINE DR HOUSTON TX 77040|29.8873|-95.5008|Citation issued|2025-04-14 13:13:42.0000000|Apr 16 2025 9:25AM|Heavy Trash Code Violation - 2500137722 - 7307 yellow pine drive|Heavy Trash Code Violation|25 Working Days|May 19 2025 6:22PM|NW|A|410M|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 18:15:28.0000000|3077189.5000000000|13886744.0000000000|7307 YELLOW PINE DR|HOUSTON|TX|77040|1087460000036|2025-04-14 18:13:42.0000000|GREATER INWOOD|Near Northwest MD|NWFR102|FRIDAY|NW|NWFR-A-07|FRIDAY-A|NW|S|4th Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Not Applicable|2025-04-20 11:15:04.1430000|Violation remain||+++ ADDRESS WARNING +++Entered Address: 7307 yellow pine driveValidated Address: 7307 YELLOW PINE DR - Address Id: 274260+++ ADDRESS WARNING +++Tree waste over the limit 8 c— yd. Out to early.|Violation remain 2500137721|2500137721|9242 RICHLAND DR HOUSTON 77078|29.837|-95.2517|Routed|2025-04-14 13:13:22.0000000||SWM Escalation - 2500137721 - 9242 RICHLAND DR|SWM Escalation|3 Working Days|Apr 17 2025 6:21PM|NE|B|455H|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 18:14:27.0000000|3156671.7500000000|13870919.0000000000|9242 RICHLAND DR|HOUSTON||77078|0882050000013|2025-04-14 18:13:22.0000000|EAST HOUSTON||NETH120|THURSDAY|NE|NETH-A-03|THURSDAY-A|NE|S|2nd Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created SWM Escalation 4/14/2025 1:14:27 PM||NULL|Solid Waste Management 2500137720|2500137720|4107 HILL OAK DR HOUSTON TX 77092|29.8285|-95.4762|Service Completed - Further Actions|2025-04-14 13:12:42.0000000|Apr 15 2025 8:23AM|Missed Yard Waste Pickup - 2500137720 - 4107 HILL OAK DR|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 6:13PM|NW|A|451K|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 18:13:49.0000000|3085598.5000000000|13865628.0000000000|4107 HILL OAK DR|HOUSTON|TX|77092|0852220000018|2025-04-14 18:12:42.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||elderly citizen still waiting for a yard waste pick up. states neighbors are as well. unable to bring to the depositories.|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500137719|20521051-2500137719|6822 HEMLOCK ST HOUSTON TX 77087|29.7113|-95.2971|Service Completed|2025-04-14 13:12:22.0000000|Apr 14 2025 3:12PM|Sewer Wastewater - 20521051-2500137719 - 6822 HEMLOCK ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 6:13PM|SE|I|535E|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 18:13:58.0000000|3143711.0000000000|13824785.0000000000|6822 HEMLOCK ST|HOUSTON|TX|77087|0690870430024|2025-04-14 18:12:22.0000000|PECAN PARK|East End MD|SEMO117|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 3:12:25 PM - Case # 20521051 -2500137719: An investiga||6822 Hemlock St|4/14/2025 3:12:25 PM - Case # 20521051 -2500137719: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500137717|2500137717|2111 RESTRIDGE DR HOUSTON 77055|29.8116|-95.4938|Routed|2025-04-14 13:11:54.0000000||SWM Escalation - 2500137717 - 2111 RESTRIDGE DR|SWM Escalation|3 Working Days|Apr 17 2025 6:19PM|NW|A|451N|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 18:12:17.0000000|3080229.2500000000|13859323.0000000000|2111 RESTRIDGE DR|HOUSTON||77055|0843820000103|2025-04-14 18:11:54.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Isabel Flores created SWM Escalation 4/14/2025 1:12:17 PM||2111 RESTRIDGE265319801055|Solid Waste Management 2500137715|2500137715|8925 DE PRIEST ST HOUSTON TX 77088|29.8821|-95.421|Routed|2025-04-14 13:11:32.0000000||Recycling Participation NEW - 2500137715 - 8925 DE PRIEST ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 6:40PM|NW|B|412Q|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 18:40:36.0000000|3102512.2500000000|13885640.0000000000|8925 DE PRIEST ST|HOUSTON|TX|77088|1425130010002|2025-04-14 18:11:32.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Recycling Participation NEW 4/14/2025 1||NULL|Solid Waste Management 2500137714|2500137714|6822 HEMLOCK ST HOUSTON TX 77087|29.7113|-95.2971|Service Completed - Further Actions|2025-04-14 13:10:35.0000000|Apr 16 2025 10:06AM|Occupancy Violation - 2500137714 - 6822 HEMLOCK ST|Occupancy Violation|7 Calendar Days|Apr 21 2025 6:12PM|SE|I|535E|Public Works|Houston Permitting Center|Occupancy Violation|1|Resolved|2025-04-14 18:12:16.0000000|3143711.0000000000|13824785.0000000000|6822 HEMLOCK ST|HOUSTON|TX|77087|0690870430024|2025-04-14 18:10:35.0000000|PECAN PARK|East End MD|SEMO117|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|HPC CertificateOccupancy|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Notice posted on property follow up scheduled.||6822 Hemlock St: mechanic shop operating on property late hours in the nights vehicles being left on the street. etc|Notice posted on property follow up scheduled. 2500137713|2500137713|705 MCDANIEL ST HOUSTON TX 77022|29.8316|-95.3635|Routed|2025-04-14 13:10:28.0000000||Container Replacement - 2500137713 - 705 MCDANIEL ST|Container Replacement|10 Calendar Days|Apr 24 2025 6:11PM|NE|H|453L|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 18:11:24.0000000|3121292.0000000000|13867843.0000000000|705 MCDANIEL ST|HOUSTON|TX|77022|0651060050031|2025-04-14 18:10:28.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Container Replacement 4/14/2025 1:11:24 P||341640801534705 MCDANIEL ST|Solid Waste Management 2500137712|2500137712|8925 DE PRIEST ST HOUSTON TX 77088|29.8821|-95.421|Routed|2025-04-14 13:10:22.0000000||New Resident Container - 2500137712 - 8925 DE PRIEST ST|New Resident Container|12 Calendar Days|Apr 26 2025 6:11PM|NW|B|412Q|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 18:11:19.0000000|3102512.2500000000|13885640.0000000000|8925 DE PRIEST ST|HOUSTON|TX|77088|1425130010002|2025-04-14 18:10:22.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created New Resident Container 4/14/2025 1:11:1||NULL|Solid Waste Management 2500137711|221162-2500137711|5500 MAIN ST HOUSTON TX 77004|29.7266|-95.3897|Routed - Integrated|2025-04-14 13:09:43.0000000||Tree Trim - 221162-2500137711 - 5500 MAIN ST|Tree Trim|75 Calendar Days|Jun 28 2025 6:09PM|SW|C|493W|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-14 18:09:47.0000000|3114184.5000000000|13829431.0000000000|5500 MAIN ST|HOUSTON|TX|77004|1391070010001|2025-04-14 18:09:43.0000000|UNIVERSITY PLACE|Montrose Management District|||SW|||SE|||SW||FULL|75 Calendar Days|Email|2025-04-20 11:15:04.1430000|none||A referral will be sent to COH -Forestry Division to trim the tree limbs on the approach blocking view of 5500 Main St traffic signals at 900 Binz St/Bissonnet St.|Parks and Recreation 2500137710|20521050-2500137710|4220 LILLIAN ST HOUSTON TX 77007|29.7696|-95.4039|Service Completed|2025-04-14 13:08:36.0000000|Apr 14 2025 5:42PM|Water Leak - 20521050-2500137710 - 4220 LILLIAN ST|Water Leak|10 Calendar Days|Apr 24 2025 6:10PM|NW|C|492H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 18:10:14.0000000|3109201.7500000000|13844915.0000000000|4220 LILLIAN ST|HOUSTON|TX|77007|1344730010003|2025-04-14 18:08:36.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 5:41:52 PM - Case # 20521050 -2500137710: All investig||NULL|4/14/2025 5:41:52 PM - Case # 20521050 -2500137710: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137709|12696531-2500137709|6405 WINDSWEPT LN HOUSTON TX 77057|29.7257|-95.4983|Service Completed|2025-04-14 13:07:37.0000000|Apr 17 2025 1:25PM|Street Condition - 12696531-2500137709 - 6419 WINDSWEPT LN|Street Condition|30 Calendar Days|May 14 2025 6:08PM|SW|J|490Z|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 18:08:18.0000000|3079839.0000000000|13828058.0000000000|6405 WINDSWEPT LN|HOUSTON|TX|77057|none|2025-04-14 18:07:37.0000000|MID WEST||||SW|||SW|||SW||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: 6419 WINDSWEPT LNValidated Address: 6405 WINDSWEPT LN - Address Id: 2044826+++ ADDRESS WARNING +++|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found. No citizen information provided 2500137708|2500137708|1405 COLORADO ST HOUSTON TX 77007|29.7709|-95.3749|Citation issued|2025-04-14 13:06:33.0000000|Apr 17 2025 10:32AM|Parking Violation - 2500137708 - 1405 COLORADO ST|Parking Violation|19 Calendar Days|May 3 2025 6:07PM|NW|H|493F|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-14 18:07:46.0000000|3118373.5000000000|13845678.0000000000|1405 COLORADO ST|HOUSTON|TX|77007|1281860010003|2025-04-14 18:06:33.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO106|MONDAY|NW|NWMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Vehicle towed||Caller is stating that the car has been there for a week|Vehicle towed 2500137707|12696530-2500137707|7803 GARDEN ST HOUSTON TX 77012|29.7123|-95.2826|Routed - Integrated|2025-04-14 13:05:37.0000000||Drainage - 12696530-2500137707 - 7803 GARDEN ST|Drainage|30 Calendar Days|May 14 2025 6:07PM|SE|I|535F|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 18:07:36.0000000|3148321.5000000000|13825291.0000000000|7803 GARDEN ST|HOUSTON|TX|77012|0760780010010|2025-04-14 18:05:37.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 04:03:38||standing water very smelly water in ditches|Public Works 2500137706|2500137706|7405 WALKER ST HOUSTON TX 77011|29.7303|-95.2958|Service Completed|2025-04-14 13:05:22.0000000|Apr 15 2025 11:53AM|Add a Can - 2500137706 - 7411 WALKER ST|Add a Can|14 Calendar Days|Apr 28 2025 6:06PM|NE|I|495W|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 18:06:22.0000000|3143958.5000000000|13831728.0000000000|7405 WALKER ST|HOUSTON|TX|77011|0601030060027|2025-04-14 18:05:22.0000000|LAWNDALE / WAYSIDE|East End MD|SEMO111|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Cust request ECC Service - one ((zzz) extra can. // Mailed out stic||+++ ADDRESS WARNING +++Entered Address: 7411 WALKER STValidated Address: 7405 WALKER ST - Address Id: 69610+++ ADDRESS WARNING +++#0242160015297411 Walker St|Cust request ECC Service - one ((zzz) extra can. // Mailed out sticker - #28745 (April'202(zzz) 2500137705|2500137705|5215 SAN PABLO GARDENS DR HOUSTON TX 77045|29.6435|-95.4599|Service Completed|2025-04-14 13:04:19.0000000|Apr 14 2025 1:53PM|MYR SWM - 2500137705 - 5215 SAN PABLO GARDENS DR|MYR SWM|14 Calendar Days|Apr 28 2025 6:05PM|SW|K|571G|Mayor Office|Mayor Mail|MYR SWM|1|Resolved|2025-04-14 18:05:42.0000000|3092821.2500000000|13798527.0000000000|5215 SAN PABLO GARDENS DR|HOUSTON|TX|77045|1254150020021|2025-04-14 18:04:19.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW|SWM Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|The address was serviced today at 1:44 PM. Supervisor Rey also r||citizen has concerns with missed trash|The address was serviced today at 1:44 PM. Supervisor Rey also replaced the garbage container at the residence as there was an open service request for container repair. I've attached a photo in case you need proof of delivery. 2500137704|2500137704|3003 GREENHAVEN LN HOUSTON TX 77092|29.8157|-95.4559|Service Completed - Further Actions|2025-04-14 13:04:16.0000000|Apr 15 2025 8:23AM|Missed Yard Waste Pickup - 2500137704 - 3003 GREENHAVEN LN|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 6:05PM|NW|A|451R|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 18:05:13.0000000|3092179.0000000000|13861177.0000000000|3003 GREENHAVEN LN|HOUSTON|TX|77092|0861570000833|2025-04-14 18:04:16.0000000|CENTRAL NORTHWEST||NWTH106|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|6 Working Days|Phone|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||NULL|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500137703|12696528-2500137703|11206 WINDMARK PL HOUSTON TX 77099|29.6612|-95.5767|Service Completed|2025-04-14 13:03:35.0000000|Apr 18 2025 10:49AM|Street Hazard - 12696528-2500137703 - 11206 WINDMARK PL|Street Hazard|10 Calendar Days|Apr 24 2025 6:05PM|SW|F|529X|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 18:05:02.0000000|3055548.2500000000|13803879.0000000000|11206 WINDMARK PL|HOUSTON|TX|77099|1126780000022|2025-04-14 18:03:35.0000000|ALIEF|International MD|SWMO105|MONDAY|SW|SWMO-B-06|MONDAY-B|SW|S|1st Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Private||Caller is stating there is a sink hole by the curb. Please give citizen a call upon arrival.|Resolution :38. Task CompletedClose Comments :Private property property owners are responsible for maintenance. 2500137702|2500137702|9547 BEVERLY HILL ST HOUSTON TX 77063|29.7294|-95.5351|Routed|2025-04-14 13:03:31.0000000||Container Replacement - 2500137702 - 9547 BEVERLY HILL ST|Container Replacement|10 Calendar Days|Apr 24 2025 6:38PM|SW|F|490W|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 18:38:32.0000000|3068014.7500000000|13829035.0000000000|9547 BEVERLY HILL ST|HOUSTON|TX|77063|0934680000002|2025-04-14 18:03:31.0000000|MID WEST||SWMO116|MONDAY|SW|SWMO-A-09|MONDAY-A|SW|S|1st Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Container Replacement 4/14/2025 1:38:32||NULL|Solid Waste Management 2500137701|221161-2500137701|3830 COSBY ST HOUSTON TX 77021|29.6973|-95.3608|Service Completed|2025-04-14 13:03:14.0000000|Apr 17 2025 8:09AM|Tree Trim - 221161-2500137701 - 3830 COSBY ST|Tree Trim|75 Calendar Days|Jun 28 2025 6:04PM|SE|D|533L|Parks and Recreation|Forestry|Tree Trim|1|Resolved|2025-04-14 18:04:44.0000000|3123657.2500000000|13819060.0000000000|3830 COSBY ST|HOUSTON|TX|77021|0752380190018|2025-04-14 18:03:14.0000000|GREATER OST / SOUTH UNION||SETU114|TUESDAY|SE|SWTU-A-10|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Tree of concern resides on private property and is not obstructi||3830 Cosby St|Tree of concern resides on private property and is not obstructing street light. 2500137700|2500137700|4537 CREEKMONT DR HOUSTON TX 77018|29.8422|-95.4561|Routed|2025-04-14 13:02:46.0000000||Recycling Participation NEW - 2500137700 - 4537 CREEKMONT DR|Recycling Participation NEW|24 Calendar Days|May 8 2025 6:04PM|NW|C|451H|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 18:04:00.0000000|3091837.0000000000|13870771.0000000000|4537 CREEKMONT DR|HOUSTON|TX|77018|0302430470009|2025-04-14 18:02:46.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Recycling Participation NEW 4/14/2025 1:0||Green bin needed // place by backyard door|Solid Waste Management 2500137698|2500137698|304 PALMER ST HOUSTON TX 77003|29.7511|-95.3431|Service Completed|2025-04-14 13:02:13.0000000|Apr 15 2025 1:14PM|Missed Garbage Pickup - 2500137698 - 304 PALMER ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 6:03PM|NE|H|494N|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 18:03:16.0000000|3128670.2500000000|13838779.0000000000|304 PALMER ST|HOUSTON|TX|77003|0322090000006|2025-04-14 18:02:13.0000000|SECOND WARD|East End MD|SEMO103|MONDAY|SE|SEMO-A-10|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes: both black cans was servic||states all containers were collected with an exception of his.|Completed by Quinton Kingsby. Notes: both black cans was serviced 2500137697|12696529-2500137697|5302 RICE AVE HOUSTON TX 77081|29.7252|-95.4684|Service Completed|2025-04-14 13:01:22.0000000|Apr 16 2025 7:03AM|Traffic Signal Maintenance - 12696529-2500137697 - 5302 RICE AVE|Traffic Signal Maintenance|1 Calendar Day|Apr 15 2025 6:01PM|SW|J|491Y|Public Works|Transportation Drainage Operations|Traffic Signal Maintenance|1|Resolved|2025-04-14 18:01:22.0000000|3089237.5000000000|13828139.0000000000|5302 RICE AVE|HOUSTON|TX|77081|1221860010001|2025-04-14 18:01:22.0000000|GULFTON||||SW|||SE|||SW||FULL|1 Calendar Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... Intersec||The left turn signal for westbound traffic on Westpark Drive to turn left onto Rice Avenue is facing the wrong direction. There are two left turn signals at westbound Westpark and Rice. The signal over the street is OK. The signal at the sidewalk is facing|Resolution :38. Task CompletedClose Comments :Intersection cycling. 2500137695|12696525-2500137695|7942 OAK KNOLL LN HOUSTON TX 77028|29.8394|-95.2823|Routed - Integrated|2025-04-14 13:00:33.0000000||Drainage - 12696525-2500137695 - 7942 OAK KNOLL LN|Drainage|30 Calendar Days|May 14 2025 6:01PM|NE|B|455F|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 18:01:14.0000000|3146942.0000000000|13871492.0000000000|7942 OAK KNOLL LN|HOUSTON|TX|77028|0761170140228|2025-04-14 18:00:33.0000000|EAST HOUSTON||NETH112|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 01:37:32||Only one ditch was dug out and the dirt was placed under the driveway of the resdient and the next door neighbor.|Public Works 2500137694|2500137694|10102 HOMESTEAD RD HOUSTON TX 77016|29.8579|-95.3002|Routed|2025-04-14 12:59:51.0000000||MYR HPD - 2500137694 - 10102 HOMESTEAD RD|MYR HPD|14 Calendar Days|Apr 28 2025 6:00PM|NE|B|414Z|Mayor Office|Mayor Mail|MYR HPD|0|Active|2025-04-14 18:00:07.0000000|3141060.7500000000|13878039.0000000000|10102 HOMESTEAD RD|HOUSTON|TX|77016|0825190000033|2025-04-14 17:59:51.0000000|EAST LITTLE YORK / HOMESTEAD||NETU106|TUESDAY|NE|NWTU-A-04|TUESDAY-A|NW|S|2nd Tuesday|NE|HPD Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR HPD 4/14/2025 1:00:07 PM||citizen requesting increased police presence near OneStop Express located at 10102 Homestead Rd Houston TX 77016|Mayor Office 2500137693|2500137693|4537 CREEKMONT DR HOUSTON TX 77018|29.8422|-95.4561|Routed|2025-04-14 12:59:26.0000000||New Resident Container - 2500137693 - 4537 CREEKMONT DR|New Resident Container|12 Calendar Days|Apr 26 2025 6:02PM|NW|C|451H|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 18:02:38.0000000|3091837.0000000000|13870771.0000000000|4537 CREEKMONT DR|HOUSTON|TX|77018|0302430470009|2025-04-14 17:59:26.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW|S|4th Tuesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created New Resident Container 4/14/2025 1:02:38||New black bin needed|Solid Waste Management 2500137692|2500137692|4323 CARNELIAN DR HOUSTON 77072|29.7107|-95.5831|Routed|2025-04-14 12:59:23.0000000||SWM Escalation - 2500137692 - 4323 CARNELIAN DR|SWM Escalation|3 Working Days|Apr 17 2025 6:06PM|SW|F|529F|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 17:59:54.0000000|3052986.2500000000|13821788.0000000000|4323 CARNELIAN DR|HOUSTON||77072|1030350000199|2025-04-14 17:59:23.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW|S|1st Thursday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/14/2025 12:59:54 PM||445561602167|Solid Waste Management 2500137691|20521048-2500137691|5615 GLADEHILL DR HOUSTON TX 77345|30.0625|-95.1626|Routed - Integrated|2025-04-14 12:58:58.0000000||Water Service - 20521048-2500137691 - 5615 GLADEHILL DR|Water Service|2 Calendar Days|Apr 16 2025 5:59PM|GNEHSA|E|297Z|Public Works|Houston Water|Water Service|0|Active|2025-04-14 17:59:29.0000000|3182208.7500000000|13953795.0000000000|5615 GLADEHILL DR|HOUSTON|TX|77345|1157760070018|2025-04-14 17:58:58.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 09:36:45||5615 gladehill|Public Works 2500137690|20521049-2500137690|8006 HALL VIEW DR HOUSTON TX 77075|29.6017|-95.2774|Service Completed|2025-04-14 12:58:49.0000000|Apr 14 2025 3:06PM|Sewer Wastewater - 20521049-2500137690 - 8006 HALL VIEW DR|Sewer Wastewater|1 Calendar Day|Apr 15 2025 6:00PM|SE|I|575X|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 18:00:45.0000000|3151232.2500000000|13785125.0000000000|8006 HALL VIEW DR|HOUSTON|TX|77075|1297870010013|2025-04-14 17:58:49.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 3:06:32 PM - Case # 20521049 -2500137690: Investigatio||sewer coming down sidewalk from location provided causing strong odor|4/14/2025 3:06:32 PM - Case # 20521049 -2500137690: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500137689|2500137689|7306 YELLOW PINE DR HOUSTON TX 77040|29.8877|-95.5008|Citation issued|2025-04-14 12:58:29.0000000|Apr 16 2025 9:23AM|Heavy Trash Code Violation - 2500137689 - 7306 yellow pine drive|Heavy Trash Code Violation|25 Working Days|May 19 2025 6:15PM|NW|A|410M|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 18:08:05.0000000|3077180.7500000000|13886915.0000000000|7306 YELLOW PINE DR|HOUSTON|TX|77040|1087460000014|2025-04-14 17:58:29.0000000|GREATER INWOOD|Near Northwest MD|NWFR102|FRIDAY|NW|NWFR-A-07|FRIDAY-A|NW|S|4th Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Not Applicable|2025-04-20 11:15:04.1430000|Violation remain||+++ ADDRESS WARNING +++Entered Address: 7306 yellow pine driveValidated Address: 7306 YELLOW PINE DR - Address Id: 256031+++ ADDRESS WARNING +++Tree waste out to early over 8 cubic yard.|Violation remain 2500137688|2500137688|9800 EASTEX FWY HOUSTON 77093|29.8524|-95.3327|Routed|2025-04-14 12:58:27.0000000||SWM Escalation - 2500137688 - 9800 EASTEX FWY|SWM Escalation|3 Working Days|Apr 17 2025 6:06PM|NE|H|454B|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 17:59:36.0000000|3130818.2500000000|13875686.0000000000|9800 EASTEX FWY|HOUSTON||77093|0720220180369|2025-04-14 17:58:27.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU108|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/14/2025 12:59:36 PM||344362101398|Solid Waste Management 2500137687|2500137687|8127 COLONIAL LN HOUSTON TX 77051|29.6735|-95.3685|Routed|2025-04-14 12:57:51.0000000||Add a Can - 2500137687 - 8127 COLONIAL LN|Add a Can|14 Calendar Days|Apr 28 2025 6:02PM|SE|D|533U|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-14 18:02:54.0000000|3121484.9100000000|13810323.6700000000|8127 COLONIAL LN|HOUSTON|TX|77051|0511650730007|2025-04-14 17:57:51.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE||4th Thursday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Add a Can 4/14/2025 1:02:54 PM||Yes|Solid Waste Management 2500137686|12696526-2500137686|9301 OAKFORD CT HOUSTON TX 77024|29.7801|-95.4682|Routed - Integrated|2025-04-14 12:57:32.0000000||Street Hazard - 12696526-2500137686 - 9301 OAKFORD CT|Street Hazard|10 Calendar Days|Apr 24 2025 6:00PM|NW|A|491C|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-14 18:00:57.0000000|3088681.2500000000|13848115.0000000000|9301 OAKFORD CT|HOUSTON|TX|77024|0811770000016|2025-04-14 17:57:32.0000000|GREATER UPTOWN||NWMO113|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 05:17:48||in front of the property there is a grate over the culvert and it has fell through caller says he placed an wood board on top can the inspector please call for more information|Public Works 2500137685|12696527-2500137685|5302 N WAYSIDE DR HOUSTON TX 77028|29.8087|-95.2845|Service Completed|2025-04-14 12:57:15.0000000|Apr 16 2025 11:35AM|Street Condition - 12696527-2500137685 - FIELDS ST N WAYSIDE DR|Street Condition|30 Calendar Days|May 14 2025 6:00PM|NE|B|455T|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 18:00:05.0000000|3146658.0000000000|13860374.0000000000|5302 N WAYSIDE DR|HOUSTON|TX|77028|0752470030024|2025-04-14 17:57:15.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||+++ ADDRESS WARNING +++Entered Address: FIELDS ST N WAYSIDE DRValidated Address: 5302 N WAYSIDE DR - Address Id: 186733+++ ADDRESS WARNING +++2 large potholes one pothole in the left lane 1 pothole in the right lane|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repairs have been completed 2500137684|20521046-2500137684|5615 GLADEHILL DR HOUSTON TX 77345|30.0625|-95.1626|Service Completed|2025-04-14 12:56:48.0000000|Apr 14 2025 2:52PM|Water Leak - 20521046-2500137684 - 5615 GLADEHILL DR|Water Leak|10 Calendar Days|Apr 24 2025 5:58PM|GNEHSA|E|297Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:58:53.0000000|3182208.7500000000|13953795.0000000000|5615 GLADEHILL DR|HOUSTON|TX|77345|1157760070018|2025-04-14 17:56:48.0000000|KINGWOOD AREA||||NE|||NE|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 2:50:54 PM - Case # 20521046 -2500137684: Dear Custome||5615 gladehill|4/14/2025 2:50:54 PM - Case # 20521046 -2500137684: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137683|2500137683|1934 LYNNVIEW DR HOUSTON TX 77055|29.8074|-95.4918|Routed|2025-04-14 12:55:46.0000000||Water Meter - 2500137683 - 1934 LYNNVIEW DR|Water Meter|14 Calendar Days|Apr 28 2025 5:57PM|NW|A|451S|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-14 17:57:08.0000000|3080900.5000000000|13857814.0000000000|1934 LYNNVIEW DR|HOUSTON|TX|77055|0790370020031|2025-04-14 17:55:46.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Water Meter 4/14/2025 12:57:08 PM||Water meter was broken after heavy trash pick up|Public Works 2500137681|20521047-2500137681|1407 WINROCK BLVD HOUSTON TX 77057|29.7519|-95.496|Service Completed|2025-04-14 12:55:32.0000000|Apr 14 2025 2:06PM|Sewer Wastewater - 20521047-2500137681 - 1407 WINROCK BLVD|Sewer Wastewater|1 Calendar Day|Apr 15 2025 5:56PM|NW|G|491N|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 17:56:37.0000000|3080181.7500000000|13837573.0000000000|1407 WINROCK BLVD|HOUSTON|TX|77057|1174620010010|2025-04-14 17:55:32.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 2:05:24 PM - Case # 20521047 -2500137681: All investig||Citizen states that sinkhole is in the backyard and a generator is on top. Citizen wants the city to come out and fil in the hole. Hole is 6 ft deep|4/14/2025 2:05:24 PM - Case # 20521047 -2500137681: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137680|12696523-2500137680|1934 LYNNVIEW DR HOUSTON TX 77055|29.8074|-95.4918|Service Completed|2025-04-14 12:55:04.0000000|Apr 15 2025 8:15AM|Street Condition - 12696523-2500137680 - 1934 LYNNVIEW DR|Street Condition|30 Calendar Days|May 14 2025 5:57PM|NW|A|451S|Public Works|Transportation Drainage Operations|Street Condition|1|Resolved|2025-04-14 17:57:36.0000000|3080900.5000000000|13857814.0000000000|1934 LYNNVIEW DR|HOUSTON|TX|77055|0790370020031|2025-04-14 17:55:04.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR113|FRIDAY|NW|NEFR-A-05|FRIDAY-A|NE|S|4th Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||city fixed the streets and driveways last year and a new house was built at 1942 lynnview since these events all the water ponds in front of my house.|Resolution :07. Investigation / Inspection completedClose Comments :Doesn't meet ponding criteria 2500137678|2500137678|2928 CRICKET LN HOUSTON TX 77093|29.8728|-95.3388|Service Completed|2025-04-14 12:54:07.0000000|Apr 16 2025 10:31AM|Missed Heavy Trash Pickup - 2500137678 - 2928 CRICKET LN|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 6:01PM|NE|B|414S|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-14 17:54:46.0000000|3128664.0000000000|13883049.0000000000|2928 CRICKET LN|HOUSTON|TX|77093|0830040000014|2025-04-14 17:54:07.0000000|EASTEX - JENSEN AREA||NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes:||caller states school traffic was blocking trash pickup states it is clear now|Completed by Donald Brown. Notes: 2500137677|20521043-2500137677|5102 HOWCHER ST HOUSTON TX 77048|29.6369|-95.3485|Service Completed|2025-04-14 12:53:56.0000000|Apr 15 2025 9:26AM|Water Leak - 20521043-2500137677 - 5102 HOWCHER ST|Water Leak|10 Calendar Days|Apr 24 2025 5:54PM|SE|D|573M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:54:33.0000000|3128249.7500000000|13797209.0000000000|5102 HOWCHER ST|HOUSTON|TX|77048|0920280000016|2025-04-14 17:53:56.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 9:25:12 AM - Case # 20521043 -2500137677: Dear Custome||NULL|4/15/2025 9:25:12 AM - Case # 20521043 -2500137677: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137676|20521044-2500137676|12539 CHISWICK RD HOUSTON TX 77047|29.6259|-95.4067|Service Completed|2025-04-14 12:53:43.0000000|Apr 15 2025 11:26AM|Water Leak - 20521044-2500137676 - 12539 CHISWICK RD|Water Leak|10 Calendar Days|Apr 24 2025 5:54PM|SW|D|572R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:54:18.0000000|3109913.2500000000|13792638.0000000000|12539 CHISWICK RD|HOUSTON|TX|77047|1320790020009|2025-04-14 17:53:43.0000000|CENTRAL SOUTHWEST||||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:26:10 AM - Case # 20521044 -2500137676: An investig||water leak at 12539 Chiswick Rd ongoing please have department investigate|4/15/2025 11:26:10 AM - Case # 20521044 -2500137676: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500137675|20521045-2500137675|5102 HOWCHER ST HOUSTON TX 77048|29.6369|-95.3485|Service Completed|2025-04-14 12:52:26.0000000|Apr 15 2025 4:58PM|Sewer Wastewater - 20521045-2500137675 - 5102 HOWCHER ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 5:53PM|SE|D|573M|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 17:53:43.0000000|3128249.7500000000|13797209.0000000000|5102 HOWCHER ST|HOUSTON|TX|77048|0920280000016|2025-04-14 17:52:26.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-B-05|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:58:00 PM - Case # 20521045 -2500137675: All investig||2 clean-out on property in the front|4/15/2025 4:58:00 PM - Case # 20521045 -2500137675: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137674|2500137674|7524 BRYKERWOODS DR HOUSTON TX 77055|29.7918|-95.4795|Routed|2025-04-14 12:52:01.0000000||Container Repair - 2500137674 - 7524 BRYKERWOODS DR|Container Repair|10 Calendar Days|Apr 24 2025 5:54PM|NW|A|451X|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 17:54:24.0000000|3084969.5000000000|13852259.0000000000|7524 BRYKERWOODS DR|HOUSTON|TX|77055|0752310010019|2025-04-14 17:52:01.0000000|SPRING BRANCH EAST|Spring Branch MD|NWFR111|FRIDAY|NW|NEFR-A-06|FRIDAY-A|NE|S|4th Wednesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Repair 4/14/2025 12:54:24 PM||274822001328wheel fell into trash truck|Solid Waste Management 2500137673|2500137673|4810 WILEY RD HOUSTON TX 77093|29.8583|-95.3206|Routed|2025-04-14 12:50:35.0000000||Container Replacement - 2500137673 - 4810 WILEY RD|Container Replacement|10 Calendar Days|Apr 24 2025 5:52PM|NE|H|414Y|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 17:52:30.0000000|3134580.0000000000|13877952.0000000000|4810 WILEY RD|HOUSTON|TX|77093|0680440260531|2025-04-14 17:50:35.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NETU107|TUESDAY|NE|NWTU-A-03|TUESDAY-A|NW|S|2nd Thursday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created Container Replacement 4/14/2025 12:52:3||NULL|Solid Waste Management 2500137672|307020-2500137672|8723 WIGGINS ST HOUSTON 77029|29.7644|-95.2689|Routed - Integrated|2025-04-14 12:50:17.0000000||Nuisance On Property - 307020-2500137672 - 8723 WIGGINS ST|Nuisance On Property|180 Working Days|Jan 2 2026 6:58PM|NE|B|495L|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 17:58:57.0000000|3152051.4700000000|13844341.9600000000|8723 WIGGINS ST|HOUSTON||77029|0833650000276|2025-04-14 17:50:17.0000000|PLEASANTVILLE AREA||NEFR108|FRIDAY|NE|NEFR-B-01|FRIDAY-B|NE||1st Tuesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Heavy Trash was just picked up last Tuesday.|Neighborhoods 2500137671|2500137671|4027 NORFOLK ST HOUSTON TX 77027|29.7304|-95.4428|Service Completed|2025-04-14 12:49:35.0000000|Apr 16 2025 8:40AM|Missed Garbage Pickup - 2500137671 - 4027 NORFOLK ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:51PM|SW|C|492W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 17:51:00.0000000|3097277.7500000000|13830297.0000000000|4027 NORFOLK ST|HOUSTON|TX|77027|0772860100007|2025-04-14 17:49:35.0000000|GREENWAY / UPPER KIRBY AREA||NWMO114|MONDAY|NW|SWMO-A-02|MONDAY-A|SW|S|4th Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|serviced||NULL|serviced 2500137670|2500137670|6825 CANAL ST HOUSTON TX 77011|29.7409|-95.3035|Service Completed|2025-04-14 12:49:00.0000000|Apr 15 2025 12:18PM|Missed Garbage Pickup - 2500137670 - 6825 CANAL ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:49PM|NE|I|494V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 17:49:42.0000000|3141341.2500000000|13835478.0000000000|6825 CANAL ST|HOUSTON|TX|77011|0390370000011|2025-04-14 17:49:00.0000000|MAGNOLIA PARK|East End MD|SEMO111|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Wednesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||Citizen states her container was half emptied and scattered debris left. No truck number or plate. Please service and have Supervisor make contact at xxx-xxx-xxxx.|Completed by Quinton Kingsby. Notes: 2500137669|12696520-2500137669|4104 ALICE ST HOUSTON TX 77021|29.6888|-95.3598|Service Completed|2025-04-14 12:48:57.0000000|Apr 15 2025 2:37PM|Pothole - 12696520-2500137669 - 4104 ALICE ST|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|SE|D|533Q|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 17:50:03.0000000|3124094.5000000000|13815978.0000000000|4104 ALICE ST|HOUSTON|TX|77021|0332260470001|2025-04-14 17:48:57.0000000|GREATER OST / SOUTH UNION||SETU113|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 36.A contractor is working in the area and has b||NULL|Resolution :36.A contractor is working in the area and has been notified of this request. Close Comments :Contractor is working in area 2500137668|307017-2500137668|819 ANTOINE DR HOUSTON TX 77024|29.7821|-95.4759|Routed - Integrated|2025-04-14 12:47:50.0000000||Graffiti - Private/Commercial Property - 307017-2500137668 - 819 ANTOINE DR|Graffiti - Private/Commercial Property|60 Calendar Days|Jun 13 2025 5:49PM|NW|A|491B|Neighborhoods|Investigations|Graffiti - Private/Commercial Property|0|Active|2025-04-14 17:49:08.0000000|3086206.7500000000|13848753.0000000000|819 ANTOINE DR|HOUSTON|TX|77024|0450890010011|2025-04-14 17:47:50.0000000|GREATER UPTOWN||||NW|||NW|||NE||FULL|60 Calendar Days|Email|2025-04-20 11:15:04.1430000|Courtney Jolivet created Graffiti - Private/Commercial Property||gang graffiti on business photo attached|Neighborhoods 2500137667|307018-2500137667|2611 REYNOLDS ST HOUSTON TX 77009|29.7855|-95.3578|Routed - Integrated|2025-04-14 12:47:47.0000000||Nuisance On Property - 307018-2500137667 - 2611 REYNOLDS ST|Nuisance On Property|180 Working Days|Jan 2 2026 6:49PM|NE|H|493D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 17:49:07.0000000|3123621.7500000000|13851129.0000000000|2611 REYNOLDS ST|HOUSTON|TX|77009|0710920040002|2025-04-14 17:47:47.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created Nuisance On Property 4/14/2025 12:49:07 PM||sewer coming out from clean out and running down the street -|Neighborhoods 2500137666|2500137666|12214 STARLIT MORNING DR HOUSTON TX 77048|29.6284|-95.3266|Service Completed|2025-04-14 12:47:27.0000000|Apr 17 2025 11:51AM|Water/Sewer/Drainage Billing - 2500137666 - 12214 STARLIT MORNING DR|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 28 2025 5:48PM|SE|D|574K|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|1|Resolved|2025-04-14 17:48:13.0000000|3135298.2500000000|13794351.0000000000|12214 STARLIT MORNING DR|HOUSTON|TX|77048|1393880040012|2025-04-14 17:47:27.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|water sewer drainage case #2500137666 is now closed with voicema||90000601305-make contact|water sewer drainage case #2500137666 is now closed with voicemail. Made outbound call and left voicemail for Courtney Jackson. He was informed of the adjustment which was applied to the account on April 16 2025. The adjustment removed 1 697.90 in waste 2500137665|2500137665|11414 MULLINS DR HOUSTON TX 77035|29.6556|-95.4862|Routed|2025-04-14 12:47:14.0000000||MYR Correspondence - 2500137665 - 11414 MULLINS DR|MYR Correspondence|7 Calendar Days|Apr 21 2025 5:47PM|SW|K|571A|Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 17:47:32.0000000|3084325.5000000000|13802661.0000000000|11414 MULLINS DR|HOUSTON|TX|77035|0860240000020|2025-04-14 17:47:14.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW|MYR Correspondence|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/14/2025 12:47||citizen requesting support for increased water detention and public green space in SW Houston|Mayor Office 2500137663|307019-2500137663|2210 ESTHER DR HOUSTON TX 77088|29.8746|-95.4437|Routed - Integrated|2025-04-14 12:46:23.0000000||Junk Motor Vehicle - 307019-2500137663 - 2210 ESTHER DR|Junk Motor Vehicle|176 Working Days|Dec 29 2025 6:50PM|NW|B|412S|Neighborhoods|Investigations|Junk Motor Vehicle|0|Active|2025-04-14 17:50:39.0000000|3095405.5000000000|13882705.0000000000|2210 ESTHER DR|HOUSTON|TX|77088|0162630400016|2025-04-14 17:46:23.0000000|ACRES HOME||NWTU121|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE||FULL|176 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Junk Motor Vehicle 4/14/2025 12:50:39 PM||Citizen would like to be contacted. Property is located behind 2210 Esther and 8214 Hezekiah Ln/|Neighborhoods 2500137662|20521041-2500137662|12214 STARLIT MORNING DR HOUSTON TX 77048|29.6284|-95.3266|Routed - Integrated|2025-04-14 12:45:59.0000000||Water Leak - 20521041-2500137662 - 12214 STARLIT MORNING DR|Water Leak|10 Calendar Days|Apr 24 2025 5:47PM|SE|D|574K|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 17:47:05.0000000|3135298.2500000000|13794351.0000000000|12214 STARLIT MORNING DR|HOUSTON|TX|77048|1393880040012|2025-04-14 17:45:59.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 05:56:53||not sure where the leak is water bill to high|Public Works 2500137659|20521040-2500137659|6005 INWOOD DR HOUSTON TX 77057|29.7456|-95.4877|Routed - Integrated|2025-04-14 12:42:39.0000000||Water Leak - 20521040-2500137659 - 6005 INWOOD DR|Water Leak|10 Calendar Days|Apr 24 2025 5:42PM|NW|G|491N|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 17:42:39.0000000|3082863.2500000000|13835376.0000000000|6005 INWOOD DR|HOUSTON|TX|77057|1224230010002|2025-04-14 17:42:39.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 05:54:45||citizen water meter is in the front yard and he is sharing it with his neighbor.|Public Works 2500137658|307016-2500137658|4219 AMIR ST HOUSTON TX 77072|29.7129|-95.5853|Routed - Integrated|2025-04-14 12:41:37.0000000||Nuisance On Property - 307016-2500137658 - 4219 AMIR ST|Nuisance On Property|180 Working Days|Jan 2 2026 6:46PM|SW|F|529A|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 17:46:45.0000000|3052263.5200000000|13822585.9000000000|4219 AMIR ST|HOUSTON|TX|77072|1144630030025|2025-04-14 17:41:37.0000000|ALIEF||SWMO112|MONDAY|SW|SWMO-A-05|MONDAY-A|SW||1st Thursday|SW||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||lots of farm animals|Neighborhoods 2500137657|2500137657|10251 PURPLE DAPHNE LN HOUSTON TX 77016|29.8628|-95.2869|Routed|2025-04-14 12:41:12.0000000||Recycling Participation NEW - 2500137657 - 10251 PURPLE DAPHNE LN|Recycling Participation NEW|24 Calendar Days|May 8 2025 5:41PM|NE|B|415X|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 17:41:45.0000000|3145216.7500000000|13879928.0000000000|10251 PURPLE DAPHNE LN|HOUSTON|TX|77016|1467430020026|2025-04-14 17:41:12.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created Recycling Participation NEW 4/14/2025||NULL|Solid Waste Management 2500137656|2500137656|5314 WERNER ST HOUSTON 77022|29.8442|-95.394|Routed|2025-04-14 12:40:17.0000000||SWM Escalation - 2500137656 - 5314 WERNER ST|SWM Escalation|3 Working Days|Apr 17 2025 5:47PM|NW|H|453E|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 17:40:58.0000000|3111471.5000000000|13872123.0000000000|5314 WERNER ST|HOUSTON||77022|0612140000088|2025-04-14 17:40:17.0000000|INDEPENDENCE HEIGHTS|Greater Northside MD|NWTU103|TUESDAY|NW|NWTU-A-10|TUESDAY-A|NW|S|3rd Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Laura Zepeda created SWM Escalation 4/14/2025 12:40:58 PM||4327-6613-3032|Solid Waste Management 2500137655|20521062-2500137655|9200 WESTHEIMER RD HOUSTON TX 77063|29.7389|-95.526|Service Completed|2025-04-14 12:40:14.0000000|Apr 14 2025 6:24PM|Water Service - 20521062-2500137655 - 9200 WESTHEIMER RD|Water Service|2 Calendar Days|Apr 16 2025 5:41PM|SW|G|490T|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 17:41:21.0000000|3070784.5000000000|13832589.0000000000|9200 WESTHEIMER RD|HOUSTON|TX|77063|1253650010001|2025-04-14 17:40:14.0000000|MID WEST||||NW|||NW|||NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 6:23:21 PM - Case # 20521062 -2500137655: All investig||Low water pressure at9200 WESTHEIMER RDUnit 202|4/14/2025 6:23:21 PM - Case # 20521062 -2500137655: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137654|2500137654|10251 PURPLE DAPHNE LN HOUSTON TX 77016|29.8628|-95.2869|Routed|2025-04-14 12:40:08.0000000||New Resident Container - 2500137654 - 10251 PURPLE DAPHNE LN|New Resident Container|12 Calendar Days|Apr 26 2025 5:41PM|NE|B|415X|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 17:41:04.0000000|3145216.7500000000|13879928.0000000000|10251 PURPLE DAPHNE LN|HOUSTON|TX|77016|1467430020026|2025-04-14 17:40:08.0000000|EAST LITTLE YORK / HOMESTEAD||||NE|||NW|||NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Courtney Jolivet created New Resident Container 4/14/2025 12:41||NULL|Solid Waste Management 2500137653|2500137653|3803 DURNESS WAY HOUSTON TX 77025|29.694|-95.4372|Service Completed|2025-04-14 12:39:42.0000000|Apr 15 2025 11:30AM|Missed Recycling Pickup - 2500137653 - 3803 DURNESS WAY|Missed Recycling Pickup|4 Working Days|Apr 18 2025 5:39PM|SW|C|532J|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 17:39:42.0000000|3099452.5000000000|13817120.0000000000|3803 DURNESS WAY|HOUSTON|TX|77025|0720070330014|2025-04-14 17:39:42.0000000|BRAESWOOD||SWTU104|TUESDAY|SW|SETU-B-05|TUESDAY-B|SE|S|3rd Tuesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Shawn Fields. Notes: serviced||Citizen states recycle container was not serviced. Rubicon states it was completed on 4-9-2025. Please service|Completed by Shawn Fields. Notes: serviced 2500137652|2500137652|8215 ELLINGER LN HOUSTON TX 77040|29.8495|-95.5178|Service Completed|2025-04-14 12:39:41.0000000|Apr 16 2025 2:39PM|Building Code Violation - 2500137652 - 8215 ELLINGER LN|Building Code Violation|7 Calendar Days|Apr 21 2025 8:19PM|NW|A|450C|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-14 20:19:05.0000000|3072206.5000000000|13872855.0000000000|8215 ELLINGER LN|HOUSTON|TX|77040|0853090000004|2025-04-14 17:39:41.0000000|FAIRBANKS / NORTHWEST CROSSING||NWFR105|FRIDAY|NW|NWFR-A-04|FRIDAY-A|NW|S|4th Thursday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit I31 on a site visit for construction witho||concrete pad behind home|Inspector site visit I31 on a site visit for construction without a permit I arrived at 8215 Ellinger observed noise coming from the rear of the house. From the gate I could see workers performing framing work for an addition to the home. It was also ev 2500137651|12696517-2500137651|10750 ALMEDA GENOA RD HOUSTON TX 77034|29.6265|-95.2216|Service Completed|2025-04-14 12:39:29.0000000|Apr 15 2025 1:45PM|Pothole - 12696517-2500137651 - 10750 Almeda Genoa Rd|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|SE|I|576P|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 17:39:29.0000000|3168655.0000000000|13794714.0000000000|10750 ALMEDA GENOA RD|HOUSTON|TX|77034|1376520010001|2025-04-14 17:39:29.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||Potholepothole|Resolution :08. Maintenance repair has been completedClose Comments :Repair completed 2500137650|12696518-2500137650|10930 ALMEDA GENOA RD HOUSTON TX 77034|29.6254|-95.222|Service Completed|2025-04-14 12:39:10.0000000|Apr 15 2025 1:47PM|Pothole - 12696518-2500137650 - 10930 Almeda Genoa Rd|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|SE|I|576P|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 17:39:10.0000000|3168563.5000000000|13794317.0000000000|10930 ALMEDA GENOA RD|HOUSTON|TX|77034|0151160190006|2025-04-14 17:39:10.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE||FULL|EOD Next Business Day|SCF|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||Potholepothole|Resolution :08. Maintenance repair has been completedClose Comments :Repair completed 2500137648|2500137648|8701 GUSTINE LN HOUSTON TX 77031|29.6687|-95.5311|Complainant Not Lease Holder or Legal Occupant|2025-04-14 12:39:00.0000000|Apr 14 2025 3:00PM|Health Code - 2500137648 - 8701 GUSTINE LN|Health Code|55 Calendar Days|Jun 8 2025 7:02PM|SW|J|530X|Health|Environmental Health|Health Code|1|Resolved|2025-04-14 19:02:36.0000000|3069925.5000000000|13807009.0000000000|8701 GUSTINE LN|HOUSTON|TX|77031|0481690000001|2025-04-14 17:39:00.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Public Works||no a/c only 2 burners on the stoverats8701 gustine ln 4711 77031|Public Works 2500137647|2500137647|816 E BURRESS ST HOUSTON TX 77022|29.8412|-95.3858|Service Completed|2025-04-14 12:38:02.0000000|Apr 16 2025 8:15AM|Missed Garbage Pickup - 2500137647 - 816 E BURRESS ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:38PM|NE|H|453F|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 17:38:58.0000000|3114115.7500000000|13871105.0000000000|816 E BURRESS ST|HOUSTON|TX|77022|0612150000135|2025-04-14 17:38:02.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO110|MONDAY|NE|NWMO-B-02|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4103||NULL|Serviced per 4103 2500137646|2500137646|8300 CANYON ST HOUSTON TX 77051|29.6708|-95.3787|Routed|2025-04-14 12:37:55.0000000||Health Code - 2500137646 - 8300 CANYON ST|Health Code|55 Calendar Days|Jun 8 2025 5:41PM|SE|D|533T|Health|Environmental Health|Health Code|0|Active|2025-04-14 17:41:05.0000000|3118284.5000000000|13809246.0000000000|8300 CANYON ST|HOUSTON|TX|77051|1223770000001|2025-04-14 17:37:55.0000000|SUNNYSIDE|HCID #10-A|SEFR109|FRIDAY|SE|SEFR-A-04|FRIDAY-A|SE|S|4th Thursday|SE|HLT HealthCode|FULL|55 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB Conducted on 04/16/2025||a/c leaking in the walls causing mold /you can see the water sitting on the wall. Citizen has children in the home that has become sickstove is not working when you turn on it automatically cuts off and an error message pops up|Health 2500137645|307015-2500137645|8222 RECORD ST HOUSTON TX 77028|29.8468|-95.2742|Routed - Integrated|2025-04-14 12:37:40.0000000||Nuisance On Property - 307015-2500137645 - 8220 RECORD ST|Nuisance On Property|180 Working Days|Jan 2 2026 6:38PM|NE|B|455C|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 17:38:55.0000000|3149427.7500000000|13874201.0000000000|8222 RECORD ST|HOUSTON|TX|77028|0881900000137|2025-04-14 17:37:40.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Nuisance On Property 4/14/2025 12:38:55||+++ ADDRESS WARNING +++Entered Address: 8220 RECORD STValidated Address: 8222 RECORD ST - Address Id: 280610+++ ADDRESS WARNING +++8220 RECORD ST wiloak|Neighborhoods 2500137643|2500137643|5750 WESTHEIMER RD HOUSTON TX 77057|29.7379|-95.4794|Service Completed|2025-04-14 12:37:07.0000000|Apr 14 2025 3:13PM|MYR PW - 2500137643 - WESTHEIMER RD BERING DR|MYR PW|14 Calendar Days|Apr 28 2025 5:37PM|SW|G|491T|Mayor Office|Mayor Mail|MYR PW|1|Resolved|2025-04-14 17:37:25.0000000|3085538.2500000000|13832709.0000000000|5750 WESTHEIMER RD|HOUSTON|TX|77057|0681070000001|2025-04-14 17:37:07.0000000|GREATER UPTOWN||||NW|||NW|||NE|PW Mayor Mail|FULL|14 Calendar Days|Email|2025-04-20 11:15:04.1430000|Case#12696230-2500135841 was created to address the customer's c||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD BERING DRValidated Address: 5750 WESTHEIMER RD - Address Id: 2028657+++ ADDRESS WARNING +++citizen has concerns with "cycling out" street lights at Westheimer and Bering|Case#12696230-2500135841 was created to address the customer's concern and provide a response by May 4 2025. Customer was notified via email 2500137642|12696516-2500137642|2105 SAM WILSON ST HOUSTON TX 77020|29.7802|-95.3143|Routed - Integrated|2025-04-14 12:37:01.0000000||Street Hazard - 12696516-2500137642 - 2105 SAM WILSON ST|Street Hazard|10 Calendar Days|Apr 24 2025 5:38PM|NE|B|494G|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-14 17:38:07.0000000|3137428.5000000000|13849661.0000000000|2105 SAM WILSON ST|HOUSTON|TX|77020|1444980010005|2025-04-14 17:37:01.0000000|GREATER FIFTH WARD||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Tuesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 07:41:39||along ditches up to mulvey st|Public Works 2500137641|20521038-2500137641|11701 WALLISVILLE RD HOUSTON TX 77013|29.7993|-95.2287|Routed - Integrated|2025-04-14 12:36:08.0000000||Water Leak - 20521038-2500137641 - 11727 wallisville road|Water Leak|10 Calendar Days|Apr 24 2025 5:37PM|NE|I|456X|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 17:37:26.0000000|3164398.7500000000|13857502.0000000000|11701 WALLISVILLE RD|HOUSTON|TX|77013|0781230010001|2025-04-14 17:36:08.0000000|EL DORADO / OATES PRAIRIE||NETH109|THURSDAY|NE|NETH-A-04|THURSDAY-A|NE|S|1st Monday|NE||FULL|10 Calendar Days|Email|2025-04-20 11:15:04.1430000|WEB 04/15/2025 07:38:43||+++ ADDRESS WARNING +++Entered Address: 11727 wallisville roadValidated Address: 11701 WALLISVILLE RD - Address Id: 1140944+++ ADDRESS WARNING +++SHADRACK ST WALLISVILLE RD|Public Works 2500137640|2500137640|11900 MARTINDALE RD HOUSTON TX 77048|29.6316|-95.3259|Service Completed|2025-04-14 12:36:04.0000000|Apr 15 2025 4:39PM|Missed Garbage Pickup - 2500137640 - 11900 MARTINDALE RD|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:37PM|SE|D|574K|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 17:37:30.0000000|3135501.7500000000|13795510.0000000000|11900 MARTINDALE RD|HOUSTON|TX|77048|0450780000066|2025-04-14 17:36:04.0000000|MINNETEX||SEFR118|FRIDAY|SE|SEFR-B-06|FRIDAY-B|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500137639|12696519-2500137639|7806 WESTHEIMER RD HOUSTON TX 77063|29.7376|-95.505|Service Completed|2025-04-14 12:35:51.0000000|Apr 17 2025 1:49PM|Traffic Signals - 12696519-2500137639 - WESTHEIMER RD STONEY BROOK DR|Traffic Signals|22 Calendar Days|May 6 2025 5:41PM|SW|G|490V|Public Works|Transportation Drainage Operations|Traffic Signals|1|Resolved|2025-04-14 17:41:33.0000000|3077406.5000000000|13832355.0000000000|7806 WESTHEIMER RD|HOUSTON|TX|77063|0881730000016|2025-04-14 17:35:51.0000000|MID WEST||||NW|||NW|||NE||FULL|22 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... After in||+++ ADDRESS WARNING +++Entered Address: WESTHEIMER RD STONEY BROOK DRValidated Address: 7806 WESTHEIMER RD - Address Id: 2100376+++ ADDRESS WARNING +++|Resolution :38. Task CompletedClose Comments :After inspection no trouble was found. System clock was on time there were no stuck pedestrian signals and all phases were receiving the correct amount of time. EBLT was functioning as intended. 2500137638|2500137638|12432 YANCY DR HOUSTON TX 77015|29.7641|-95.217|Routed|2025-04-14 12:35:12.0000000||Container Replacement - 2500137638 - 12432 YANCY DR|Container Replacement|10 Calendar Days|Apr 24 2025 5:35PM|NE|E|496L|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 17:35:31.0000000|3168511.0000000000|13844797.0000000000|12432 YANCY DR|HOUSTON|TX|77015|0670800180007|2025-04-14 17:35:12.0000000|NORTHSHORE||NETH102|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Container Replacement 4/14/2025 12:35:31 PM||citizen states garbage truck took the container|Solid Waste Management 2500137637|20521039-2500137637|5610 ORCHARD VALLEY CT HOUSTON TX 77345|30.0431|-95.1487|Service Completed|2025-04-14 12:32:10.0000000|Apr 14 2025 3:28PM|Water Service - 20521039-2500137637 - 5610 ORCHARD VALLEY CT|Water Service|2 Calendar Days|Apr 16 2025 5:37PM|GNEHSA|E|338E|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 17:37:13.0000000|3186829.8600000000|13946905.4100000000|5610 ORCHARD VALLEY CT|HOUSTON|TX|77345|1168760090003|2025-04-14 17:32:10.0000000|KINGWOOD AREA||||NE|||NE|Kings Point Community Association||NE||FULL|2 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/14/2025 3:27:13 PM - Case # 20521039 -2500137637: An investiga||Water is leaking into the street on the city side of the meter. Repair needed|4/14/2025 3:27:13 PM - Case # 20521039 -2500137637: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500137636|20521035-2500137636|11602 ROWAN LN HOUSTON TX 77072|29.7019|-95.5831|Service Completed|2025-04-14 12:31:55.0000000|Apr 14 2025 1:58PM|Sewer Wastewater - 20521035-2500137636 - 11602 ROWAN LN|Sewer Wastewater|1 Calendar Day|Apr 15 2025 5:32PM|SW|F|529F|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 17:32:59.0000000|3053072.0000000000|13818591.0000000000|11602 ROWAN LN|HOUSTON|TX|77072|0982780000034|2025-04-14 17:31:55.0000000|ALIEF|International MD|SWMO120|MONDAY|SW|SWMO-B-09|MONDAY-B|SW|S|1st Wednesday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 1:58:09 PM - Case # 20521035 -2500137636: All investig||11602 Rowan Ln|4/14/2025 1:58:09 PM - Case # 20521035 -2500137636: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137635|2500137635|2105 SAM WILSON ST HOUSTON TX 77020|29.7802|-95.3143|Routed|2025-04-14 12:31:55.0000000||Trash Dumping or Illegal Dumpsite - 2500137635 - 2105 SAM WILSON ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 5:35PM|NE|B|494G|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 17:35:39.0000000|3137428.5000000000|13849661.0000000000|2105 SAM WILSON ST|HOUSTON|TX|77020|1444980010005|2025-04-14 17:31:55.0000000|GREATER FIFTH WARD||NEFR103|FRIDAY|NE|NEFR-B-06|FRIDAY-B|NE|S|1st Tuesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Trash Dumping or Illegal Dumpsite 4/14/2025||trash dumped on mulvey street|Solid Waste Management 2500137634|20521036-2500137634|406 PACIFIC ST HOUSTON TX 77006|29.7469|-95.3869|Service Completed|2025-04-14 12:31:45.0000000|Apr 15 2025 1:20PM|Restoration Due to Utility Work - 20521036-2500137634 - 406 PACIFIC ST|Restoration Due to Utility Work|30 Calendar Days|May 14 2025 5:34PM|NW|C|493N|Public Works|Houston Water|Restoration Due to Utility Work|1|Resolved|2025-04-14 17:34:01.0000000|3114841.5000000000|13836841.0000000000|406 PACIFIC ST|HOUSTON|TX|77006|1304110010003|2025-04-14 17:31:45.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:18:52 PM - Case # 20521036 -2500137634: Investigatio||caller says dirt was left on the property as well as caution tape|4/15/2025 1:18:52 PM - Case # 20521036 -2500137634: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500137633|2500137633|10205 IRVINGTON BLVD HOUSTON TX 77076|29.8539|-95.3629|Routed|2025-04-14 12:31:28.0000000||New Resident Container - 2500137633 - 10205 IRVINGTON BLVD|New Resident Container|12 Calendar Days|Apr 26 2025 5:33PM|NE|H|453C|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 17:33:39.0000000|3121239.0000000000|13875946.0000000000|10205 IRVINGTON BLVD|HOUSTON|TX|77076|0750690310511|2025-04-14 17:31:28.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ashley Williams created New Resident Container 4/14/2025 12:33:||new resident containeracct 432828109053|Solid Waste Management 2500137631|2500137631|6701 AVENUE E HOUSTON TX 77011|29.7403|-95.3071|Service Completed|2025-04-14 12:31:19.0000000|Apr 14 2025 2:16PM|Building Code Violation - 2500137631 - 502 N CESAR CHAVEZ BLVD|Building Code Violation|7 Calendar Days|Apr 21 2025 5:32PM|NE|I|494V|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-14 17:32:47.0000000|3140277.5000000000|13835273.0000000000|6701 AVENUE E|HOUSTON|TX|77011|0390260000023|2025-04-14 17:31:19.0000000|MAGNOLIA PARK|East End MD|SEMO108|MONDAY|SE|SEMO-A-04|MONDAY-A|SE|S|1st Wednesday|SE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|A correct address of the property in violation is needed to do a||+++ ADDRESS WARNING +++Entered Address: 502 N CESAR CHAVEZ BLVDValidated Address: 6701 AVENUE E - Address Id: 70094+++ ADDRESS WARNING +++Construction/remodeling being done without proper permitting.|A correct address of the property in violation is needed to do an investigation. Please call 311 back with the correct address of the property so an investigation can be done. 2500137630|221159-2500137630|5623 PORTAL DR HOUSTON TX 77096|29.6604|-95.4856|Routed - Integrated|2025-04-14 12:30:21.0000000||Tree Removal - 221159-2500137630 - 5623 PORTAL DR|Tree Removal|51 Calendar Days|Jun 4 2025 5:30PM|SW|K|531W|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-14 17:30:21.0000000|3084479.7500000000|13804445.0000000000|5623 PORTAL DR|HOUSTON|TX|77096|0904220000006|2025-04-14 17:30:21.0000000|WESTBURY||SWTH112|THURSDAY|SW|SETH-A-01|THURSDAY-A|SE|S|2nd Thursday|SW||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Tree Removal 4/14/2025 12:30:21 PM||NULL|Parks and Recreation 2500137629|20521034-2500137629|4800 N SHEPHERD DR HOUSTON TX 77018|29.835|-95.4104|Service Completed|2025-04-14 12:29:52.0000000|Apr 14 2025 1:18PM|Fire Hydrant - 20521034-2500137629 - 4800 N Shepherd Dr|Fire Hydrant|12 Calendar Days|Apr 26 2025 5:29PM|NW|H|452H|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-14 17:29:52.0000000|3106383.5000000000|13868606.0000000000|4800 N SHEPHERD DR|HOUSTON|TX|77018|1391720010001|2025-04-14 17:29:52.0000000|INDEPENDENCE HEIGHTS||NWTU104|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|12 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/14/2025 1:18:06 PM - Case # 20521034 -2500137629: All investig||Blasting water|4/14/2025 1:18:06 PM - Case # 20521034 -2500137629: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137628|2500137628|502 HEATHERTON HILL LN HOUSTON TX 77047|29.6141|-95.4126|Routed|2025-04-14 12:28:57.0000000||Water Meter - 2500137628 - 502 HEATHERTON HILL LN|Water Meter|14 Calendar Days|Apr 28 2025 5:30PM|SW|D|572U|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-14 17:30:44.0000000|3108151.0000000000|13788290.0000000000|502 HEATHERTON HILL LN|HOUSTON|TX|77047|1250530030003|2025-04-14 17:28:57.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created Water Meter 4/14/2025 12:30:44 PM||NULL|Public Works 2500137627|2500137627|4809 ELI ST HOUSTON 77007|29.7733|-95.4101|Routed|2025-04-14 12:28:27.0000000||SWM Escalation - 2500137627 - 4809 ELI ST|SWM Escalation|3 Working Days|Apr 17 2025 5:35PM|NW|C|492H|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 17:28:54.0000000|3107185.2500000000|13846193.0000000000|4809 ELI ST|HOUSTON||77007|0072580000003|2025-04-14 17:28:27.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created SWM Escalation 4/14/2025 12:28:54 PM||junk waste placed behind residence on Allen St for collection|Solid Waste Management 2500137626|20521031-2500137626|502 HEATHERTON HILL LN HOUSTON TX 77047|29.6141|-95.4126|Service Completed|2025-04-14 12:27:36.0000000|Apr 15 2025 11:08AM|Water Main Valve - 20521031-2500137626 - 502 HEATHERTON HILL LN|Water Main Valve|5 Calendar Days|Apr 19 2025 5:28PM|SW|D|572U|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-14 17:28:48.0000000|3108151.0000000000|13788290.0000000000|502 HEATHERTON HILL LN|HOUSTON|TX|77047|1250530030003|2025-04-14 17:27:36.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR122|FRIDAY|SW|SWFR-B-07|FRIDAY-B|SW|S|4th Thursday|SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 11:07:26 AM - Case # 20521031 -2500137626: An investig||Citizen insists valve was not replaced and flags are still out at the location. unable to turn on or off. pls revisit or make contact.|4/15/2025 11:07:26 AM - Case # 20521031 -2500137626: An investigation has been completed and a leak was not found at this location. 2500137625|20521032-2500137625|10103 GLENMAWR DR HOUSTON TX 77075|29.6177|-95.2347|Routed - Integrated|2025-04-14 12:27:11.0000000||Water Leak - 20521032-2500137625 - 10103 GLENMAWR DR|Water Leak|10 Calendar Days|Apr 24 2025 5:28PM|SE|D|576S|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 17:28:09.0000000|3164624.7500000000|13791377.0000000000|10103 GLENMAWR DR|HOUSTON|TX|77075|0900140000029|2025-04-14 17:27:11.0000000|SOUTH BELT / ELLINGTON||SETH116|THURSDAY|SE|SWTH-B-04|THURSDAY-B|SW|S|2nd Friday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 08:06:53||NULL|Public Works 2500137624|20521037-2500137624|4327 WILDACRES DR HOUSTON TX 77072|29.7107|-95.5771|Service Completed|2025-04-14 12:27:10.0000000|Apr 14 2025 3:38PM|Water Leak - 20521037-2500137624 - 4327 WILDACRES DR|Water Leak|10 Calendar Days|Apr 24 2025 5:32PM|SW|F|529F|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:32:14.0000000|3054900.5200000000|13821846.6300000000|4327 WILDACRES DR|HOUSTON|TX|77072|1087260070007|2025-04-14 17:27:10.0000000|ALIEF||SWMO113|MONDAY|SW|SWMO-A-05|MONDAY-A|SW||1st Wednesday|SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/14/2025 3:38:25 PM - Case # 20521037 -2500137624: An investiga||High usage detected on property. No leaks on property check meter for leaks|4/14/2025 3:38:25 PM - Case # 20521037 -2500137624: An investigation has been completed and a leak was not found at this location. 2500137623|2500137623|4731 BEECHAVEN DR HOUSTON TX 77053|29.5919|-95.4508|Routed|2025-04-14 12:26:43.0000000||Container Repair - 2500137623 - 4731 BEECHAVEN DR|Container Repair|10 Calendar Days|Apr 24 2025 5:31PM|SW|K|611D|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 17:31:00.0000000|3096284.7500000000|13779850.0000000000|4731 BEECHAVEN DR|HOUSTON|TX|77053|6254020051900907|2025-04-14 17:26:43.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Container Repair 4/14/2025 12:31:00 PM||155715802106//caller has a very old bin lid was replaced but does not fit on bin will not shut//bin also has several holes and cracks at bottom causing leakage|Solid Waste Management 2500137622|2500137622|1710 LUBBOCK ST HOUSTON TX 77007|29.7657|-95.3751|Service Completed|2025-04-14 12:25:09.0000000|Apr 15 2025 4:10PM|Missed Recycling Pickup - 2500137622 - 1710 Lubbock St|Missed Recycling Pickup|4 Working Days|Apr 18 2025 5:25PM|NW|H|493K|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 17:25:09.0000000|3118354.5000000000|13843775.0000000000|1710 LUBBOCK ST|HOUSTON|TX|77007|0052310000003|2025-04-14 17:25:09.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE|SWM Recycling|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by Timothy Smithers. Notes:||Missed recycling|Completed by Timothy Smithers. Notes: 2500137621|2500137621|4731 BEECHAVEN DR HOUSTON TX 77053|29.5919|-95.4508|Routed|2025-04-14 12:24:59.0000000||Missed Garbage Pickup - 2500137621 - 4731 BEECHAVEN DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:26PM|SW|K|611D|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 17:26:30.0000000|3096284.7500000000|13779850.0000000000|4731 BEECHAVEN DR|HOUSTON|TX|77053|6254020051900907|2025-04-14 17:24:59.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/14/2025 12:26:30||entire street was missed|Solid Waste Management 2500137620|2500137620|11407 ATWELL DR HOUSTON TX 77035|29.6561|-95.4818|Routed|2025-04-14 12:24:48.0000000||Missed Heavy Trash Pickup - 2500137620 - 11407 ATWELL DR|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 5:32PM|SW|K|571B|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 17:25:42.0000000|3085721.5000000000|13802905.0000000000|11407 ATWELL DR|HOUSTON|TX|77035|0860140000011|2025-04-14 17:24:48.0000000|WESTBURY||SWTH113|THURSDAY|SW|SETH-A-02|THURSDAY-A|SE|S|2nd Thursday|SW|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Veronica Taylor created Missed Heavy Trash Pickup 4/14/2025 12:||11407|Solid Waste Management 2500137619|20521033-2500137619|8826 ROBINDELL DR HOUSTON TX 77074|29.6821|-95.4989|Service Completed|2025-04-14 12:24:47.0000000|Apr 14 2025 1:26PM|Water Leak - 20521033-2500137619 - 8826 ROBINDELL DR|Water Leak|10 Calendar Days|Apr 24 2025 5:26PM|SW|J|530R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:26:00.0000000|3080013.2500000000|13812208.0000000000|8826 ROBINDELL DR|HOUSTON|TX|77074|0823430000020|2025-04-14 17:24:47.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 1:26:28 PM - Case # 20521033 -2500137619: Dear Custome||ongoing leak|4/14/2025 1:26:28 PM - Case # 20521033 -2500137619: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137618|2500137618|1035 NADINE ST HOUSTON TX 77009|29.8066|-95.386|Routed|2025-04-14 12:24:46.0000000||Recycling Participation NEW - 2500137618 - 1035 NADINE ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 5:25PM|NW|H|453T|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 17:25:31.0000000|3114437.7500000000|13858518.0000000000|1035 NADINE ST|HOUSTON|TX|77009|0350110030001|2025-04-14 17:24:46.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created Recycling Participation NEW 4/14/2025 12:25:3||unit 2|Solid Waste Management 2500137616|2500137616|3060 SAGEBRUSH DR HOUSTON TX 77093|29.8741|-95.3361|Service Completed|2025-04-14 12:24:28.0000000|Apr 16 2025 8:05AM|Missed Garbage Pickup - 2500137616 - 3060 SAGEBRUSH DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:27PM|NE|B|414T|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 17:27:18.0000000|3129507.2500000000|13883569.0000000000|3060 SAGEBRUSH DR|HOUSTON|TX|77093|0843000000010|2025-04-14 17:24:28.0000000|EASTEX - JENSEN AREA||NEMO105|MONDAY|NE|NEMO-B-03|MONDAY-B|NE|S|2nd Thursday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4103||utility trucks blocking street and trash truck couldnt come through whole street needs serviced|Serviced per 4103 2500137615|307013-2500137615|11027 SAGEHILL DR HOUSTON TX 77089|29.595|-95.2233|Routed - Integrated|2025-04-14 12:24:27.0000000||Nuisance On Property - 307013-2500137615 - 11027 SAGEHILL DR|Nuisance On Property|180 Working Days|Jan 2 2026 6:24PM|SE|D|616B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 17:24:27.0000000|3168511.0000000000|13783245.0000000000|11027 SAGEHILL DR|HOUSTON|TX|77089|0985220000031|2025-04-14 17:24:27.0000000|SOUTH BELT / ELLINGTON||SETH103|THURSDAY|SE|SETH-B-03|THURSDAY-B|SE|S|2nd Thursday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Nuisance On Property 4/14/2025 12:24:27 PM||grass needs to be cut|Neighborhoods 2500137614|2500137614|3834 BROOKMEADE DR HOUSTON TX 77045|29.6272|-95.4351|Service Completed|2025-04-14 12:23:33.0000000|Apr 14 2025 5:44PM|Missed Garbage Pickup - 2500137614 - 3834 BROOKMEADE DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:25PM|SW|K|572J|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 17:25:19.0000000|3100858.5000000000|13792851.0000000000|3834 BROOKMEADE DR|HOUSTON|TX|77045|0845690000014|2025-04-14 17:23:33.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced 4/14/25 Bennett||Missed trash for caller and neighbors|address serviced 4/14/25 Bennett 2500137613|2500137613|301 SUPER ST HOUSTON TX 77011|29.7452|-95.3304|Routed|2025-04-14 12:23:07.0000000||Spilled Debris - 2500137613 - 301 SUPER ST|Spilled Debris|5 Calendar Days|Apr 19 2025 5:23PM|NE|H|494T|Solid Waste Management|Collections|Spilled Debris|0|Active|2025-04-14 17:23:07.0000000|3132783.2500000000|13836756.0000000000|301 SUPER ST|HOUSTON|TX|77011|0371630050010|2025-04-14 17:23:07.0000000|SECOND WARD|East End MD|SEMO101|MONDAY|SE|SEMO-A-09|MONDAY-A|SE|S|1st Friday|SE|SWM Collections|FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Spilled Debris 4/14/2025 12:23:07 PM||Citizen states garbage truck left trash behind all over the street. Citizen elderly please pick up trash|Solid Waste Management 2500137612|2500137612|1035 NADINE ST HOUSTON TX 77009|29.8066|-95.386|Routed|2025-04-14 12:23:06.0000000||New Resident Container - 2500137612 - 1035 NADINE ST|New Resident Container|12 Calendar Days|Apr 26 2025 5:24PM|NW|H|453T|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 17:24:36.0000000|3114437.7500000000|13858518.0000000000|1035 NADINE ST|HOUSTON|TX|77009|0350110030001|2025-04-14 17:23:06.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created New Resident Container 4/14/2025 12:24:36 PM||1035 NADINE S unit 2 /// 3039-1300-1176|Solid Waste Management 2500137611|2500137611|13030 SUNROSE LN HOUSTON TX 77045|29.6371|-95.4624|Routed|2025-04-14 12:22:56.0000000||Missed Garbage Pickup - 2500137611 - 13046 SUNROSE LN|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:24PM|SW|K|571G|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 17:24:01.0000000|3092020.7500000000|13796216.0000000000|13030 SUNROSE LN|HOUSTON|TX|77045|0642420030003|2025-04-14 17:22:56.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR121|FRIDAY|SW|SWFR-B-01|FRIDAY-B|SW|S|4th Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Taylor Alfonso created Missed Garbage Pickup 4/14/2025 12:24:01||+++ ADDRESS WARNING +++Entered Address: 13046 SUNROSE LNValidated Address: 13030 SUNROSE LN - Address Id: 2024432+++ ADDRESS WARNING +++13046 Sunrose Ln Dead end her and neighbor were missed|Solid Waste Management 2500137609|12696514-2500137609|9002 LAKES AT 610 DR HOUSTON TX 77054|29.6725|-95.4195|Routed - Integrated|2025-04-14 12:21:23.0000000||Street Hazard - 12696514-2500137609 - 9002 LAKES AT 610 DR|Street Hazard|10 Calendar Days|Apr 24 2025 5:21PM|SW|K|532U|Public Works|Transportation Drainage Operations|Street Hazard|0|Active|2025-04-14 17:21:53.0000000|3105192.8100000000|13809610.4400000000|9002 LAKES AT 610 DR|HOUSTON|TX|77054|none|2025-04-14 17:21:23.0000000|SOUTH MAIN||||SW|||SE|||SW||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/14/2025 07:27:43||Someone has dumped 2 couch sectionals on Lakes at 610 Dr near the corner at West Bellfort. One couch was in the middle of the road but a car hit it or someone pushed it to the side. The other is on the sidewalk of the road.|Public Works 2500137607|2500137607|9114 EVERGLADE DR HOUSTON TX 77078|29.8603|-95.2563|Routed|2025-04-14 12:20:46.0000000||New Move In Service - 2500137607 - 9114 EVERGLADE DR|New Move In Service|11 Calendar Days|Apr 25 2025 5:25PM|NE|B|415Z|Solid Waste Management|Collections|New Move In Service|0|Active|2025-04-14 17:25:50.0000000|3154943.9400000000|13879359.6800000000|9114 EVERGLADE DR|HOUSTON|TX|77078|0821570000634|2025-04-14 17:20:46.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE||2nd Monday|NE|SWM Collections|FULL|11 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created New Move In Service 4/14/2025 12:25:50 PM||New address is 9114 Everglade drive Unit B Houston Texas 77078|Solid Waste Management 2500137606|2500137606|1371 ARLINGTON ST HOUSTON 77008|29.7958|-95.3948|Routed|2025-04-14 12:20:31.0000000||SWM Escalation - 2500137606 - 1371 ARLINGTON ST|SWM Escalation|3 Working Days|Apr 17 2025 5:28PM|NW|C|453W|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 17:21:09.0000000|3111791.2500000000|13854521.0000000000|1371 ARLINGTON ST|HOUSTON||77008|1156670010001|2025-04-14 17:20:31.0000000|GREATER HEIGHTS||NWTH117|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE|S|3rd Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/14/2025 12:21:09 PM||caller reporting that the can smells really bad and unable to get the smell off needs a replacement can|Solid Waste Management 2500137605|2500137605|3457 TUAM ST HOUSTON TX 77004|29.731|-95.3497|Service Completed|2025-04-14 12:20:07.0000000|Apr 15 2025 1:52PM|Heavy Trash Code Violation - 2500137605 - 3457 TUAM ST|Heavy Trash Code Violation|25 Working Days|May 19 2025 5:28PM|SE|D|493Z|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 17:21:13.0000000|3126798.0000000000|13831397.0000000000|3457 TUAM ST|HOUSTON|TX|77004|0171480000006|2025-04-14 17:20:07.0000000|GREATER THIRD WARD|Greater Southeast MD|SETU119|TUESDAY|SE|SWTU-A-01|TUESDAY-A|SW|S|3rd Friday|SE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Referral 2500139532||NULL|Referral 2500139532 2500137604|2500137604|6535 MCWILLIAMS DR HOUSTON 77091|29.8591|-95.4426|Service Completed|2025-04-14 12:19:54.0000000|Apr 15 2025 11:31AM|Liaison Comm - 2500137604 - 6535 MCWILLIAMS DR|Liaison Comm|5 Working Days|Apr 21 2025 5:29PM|NW|B|412W|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 17:22:50.0000000|3095923.7500000000|13877052.0000000000|6535 MCWILLIAMS DR|HOUSTON||77091|0914770000007|2025-04-14 17:19:54.0000000|ACRES HOME||NWTU118|TUESDAY|NW|NWTU-B-02|TUESDAY-B|NW|S|4th Tuesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||2nd case created citizen has been waiting for both garbage bins to be delivered for over 30 days.|Container department has been notified 2500137603|12696513-2500137603|5809 PARDEE ST HOUSTON TX 77026|29.8062|-95.3111|Service Completed|2025-04-14 12:19:31.0000000|Apr 16 2025 6:11AM|Drainage - 12696513-2500137603 - 5809 PARDEE ST|Drainage|30 Calendar Days|May 14 2025 5:19PM|NE|B|454V|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-14 17:19:31.0000000|3138187.5000000000|13859140.0000000000|5809 PARDEE ST|HOUSTON|TX|77026|0761610030020|2025-04-14 17:19:31.0000000|KASHMERE GARDENS||NEFR112|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 07. Investigation / Inspection completed ... ... Clos||gate is open citizen does have a dog that is chained up in the backyard. Please make contact prior arriving 2147579417.|Resolution :07. Investigation / Inspection completedClose Comments :issue has been referred to wastewater. 2500137602|307014-2500137602|808 FISHER ST HOUSTON 77018|29.823|-95.415|Routed - Integrated|2025-04-14 12:18:28.0000000||Minimum Standards - 307014-2500137602 - 806 FISHER ST|Minimum Standards|153 Working Days|Nov 20 2025 6:32PM|NW|H|452L|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-14 17:25:33.0000000|3105057.0000000000|13864217.0000000000|808 FISHER ST|HOUSTON||77018|1407430010001|2025-04-14 17:18:28.0000000|CENTRAL NORTHWEST||NWTU104|TUESDAY|NW|NETU-B-03|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|153 Working Days|Phone|2025-04-20 11:15:04.1430000|Signora Simmons created Minimum Standards 4/14/2025 12:25:33 PM||+++ ADDRESS WARNING +++Entered Address: 806 FISHER STValidated Address: 808 FISHER ST - Address Id: 2071442+++ ADDRESS WARNING +++806 FISHER ST.per citizen the drains have been raised 1 inch higher his main concern is being flooded out when the rainy seaso|Neighborhoods 2500137601|2500137601|400 LOCKWOOD DR HOUSTON 77011|29.7504|-95.3242|Service Completed|2025-04-14 12:18:25.0000000|Apr 15 2025 11:26AM|Nuisance on Commercial Property - 2500137601 - 400 LOCKWOOD DR|Nuisance on Commercial Property|7 Calendar Days|Apr 21 2025 5:19PM|NE|H|494P|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-14 17:19:10.0000000|3134676.2500000000|13838707.0000000000|400 LOCKWOOD DR|HOUSTON||77011|0510910000002|2025-04-14 17:18:25.0000000|SECOND WARD|East End MD|||SE|||SE|||SE|HPC DangerousComBldg|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Site visited no trash or litter found on the property. Task clo||Litter all over the ground from the business|Site visited no trash or litter found on the property. Task closed. 2500137600|20521029-2500137600|8728 ROBINDELL DR HOUSTON TX 77074|29.6839|-95.4989|Service Completed|2025-04-14 12:17:47.0000000|Apr 14 2025 1:52PM|Water Leak - 20521029-2500137600 - 8728 ROBINDELL DR|Water Leak|10 Calendar Days|Apr 24 2025 5:19PM|SW|J|530R|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:19:10.0000000|3080002.0000000000|13812859.0000000000|8728 ROBINDELL DR|HOUSTON|TX|77074|0823410000019|2025-04-14 17:17:47.0000000|BRAEBURN||SWTU113|TUESDAY|SW|SWTU-B-08|TUESDAY-B|SW|S|2nd Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 1:51:34 PM - Case # 20521029 -2500137600: An investiga||NULL|4/14/2025 1:51:34 PM - Case # 20521029 -2500137600: An investigation has been completed and a leak was not found at this location. 2500137599|2500137599||29.7584|-95.3698|Routed|2025-04-14 12:17:03.0000000||MYR Correspondence - 2500137599|MYR Correspondence|7 Calendar Days|Apr 21 2025 5:17PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 17:17:26.0000000|0|0|||||none|2025-04-14 17:17:03.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/14/2025 12:17||citizen sharing comments regarding Supreme Court ruling regarding drainage in NE Houston|Mayor Office 2500137598|2500137598|4417 FLOYD ST HOUSTON TX 77007|29.7681|-95.4057|Service Completed|2025-04-14 12:16:39.0000000|Apr 17 2025 8:11AM|Missed Garbage Pickup - 2500137598 - 4417 Floyd St|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:16PM|NW|C|492M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 17:16:39.0000000|3108617.2500000000|13844347.0000000000|4417 FLOYD ST|HOUSTON|TX|77007|1302660010002|2025-04-14 17:16:39.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-03|MONDAY-A|NW|S|1st Wednesday|NE|SWM Collections|FULL|4 Working Days|SCF|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: FV||Watched driver skip my can 12 pm|Completed by LaToshia Steptoe. Notes: FV 2500137597|20521030-2500137597|1701 MONTROSE BLVD HOUSTON TX 77006|29.7523|-95.3918|Service Completed|2025-04-14 12:16:17.0000000|Apr 14 2025 3:00PM|Water Leak - 20521030-2500137597 - 1701 MONTROSE BLVD|Water Leak|10 Calendar Days|Apr 24 2025 5:17PM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:17:54.0000000|3113231.5000000000|13838735.0000000000|1701 MONTROSE BLVD|HOUSTON|TX|77006|0523740000003|2025-04-14 17:16:17.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 2:59:03 PM - Case # 20521030 -2500137597: All investig||s bound lane of street is flooded /// cross street peden and bomar|4/14/2025 2:59:03 PM - Case # 20521030 -2500137597: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137595|20521023-2500137595|8207 ODET CT HOUSTON TX 77088|29.8785|-95.4183|Service Completed|2025-04-14 12:15:58.0000000|Apr 14 2025 4:22PM|Water Service - 20521023-2500137595 - 8207 ODET CT|Water Service|2 Calendar Days|Apr 16 2025 5:16PM|NW|B|412Q|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 17:16:44.0000000|3103418.5000000000|13884361.0000000000|8207 ODET CT|HOUSTON|TX|77088|1025610000409|2025-04-14 17:15:58.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 4:22:24 PM - Case # 20521023 -2500137595: An investiga||8207 ODET CT|4/14/2025 4:22:24 PM - Case # 20521023 -2500137595: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500137594|2500137594|4106 HAIN ST HOUSTON 77009|29.7975|-95.3645|Service Completed - Further Actions|2025-04-14 12:15:27.0000000|Apr 16 2025 8:34AM|HPW Escalation - 2500137594 - 4106 HAIN ST|HPW Escalation|3 Working Days|Apr 17 2025 5:22PM|NE|H|453Y|Public Works|Customer Escalation|HPW Escalation|1|Resolved|2025-04-14 17:15:53.0000000|3121371.7500000000|13855448.0000000000|4106 HAIN ST|HOUSTON||77009|0211770490005|2025-04-14 17:15:27.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR120|FRIDAY|NE|NWFR-B-08|FRIDAY-B|NW|S|1st Friday|NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|04.16.2025 Support Services Update: CSR - Attempted update the c||ditches need to be regraded for 4106-4102-lease make contact|04.16.2025 Support Services Update: CSR - Attempted update the citizen using the numbers provided but one is the incorrect number and the other is a none working number. Per Service Request - 12686874 - ON APR 15 2025 K. ALEXANDER'S CREW COMPLETED 644 2500137593|20521025-2500137593|5400 CHENEVERT ST HOUSTON TX 77004|29.7231|-95.3819|Service Completed|2025-04-14 12:15:16.0000000|Apr 14 2025 1:02PM|Water Leak - 20521025-2500137593 - 5400 CHENEVERT ST|Water Leak|10 Calendar Days|Apr 24 2025 5:15PM|SW|D|533B|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:15:16.0000000|3116672.5000000000|13828232.0000000000|5400 CHENEVERT ST|HOUSTON|TX|77004|0332610000003|2025-04-14 17:15:16.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 1:02:22 PM - Case # 20521025 -2500137593: Dear Custome||NULL|4/14/2025 1:02:22 PM - Case # 20521025 -2500137593: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137592|20521024-2500137592|2006 EBONY LN HOUSTON TX 77018|29.8219|-95.4477|Routed - Integrated|2025-04-14 12:15:16.0000000||Water Leak - 20521024-2500137592 - 2006 EBONY LN|Water Leak|10 Calendar Days|Apr 24 2025 5:16PM|NW|C|452N|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 17:16:03.0000000|3094731.2500000000|13863502.0000000000|2006 EBONY LN|HOUSTON|TX|77018|0731000800018|2025-04-14 17:15:16.0000000|CENTRAL NORTHWEST||NWTU106|TUESDAY|NW|NETU-B-02|TUESDAY-B|NE|S|3rd Thursday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 08:54:45||2006 ebony ln|Public Works 2500137591|20521026-2500137591|1813 PROSPECT ST HOUSTON TX 77004|29.723|-95.3812|Service Completed|2025-04-14 12:14:30.0000000|Apr 16 2025 1:26PM|Water Service - 20521026-2500137591 - 1813 PROSPECT ST|Water Service|2 Calendar Days|Apr 16 2025 5:14PM|SW|D|533B|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 17:14:30.0000000|3116916.2500000000|13828194.0000000000|1813 PROSPECT ST|HOUSTON|TX|77004|1358350010001|2025-04-14 17:14:30.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 1:26:40 PM - Case # 20521026 -2500137591: Dear Custome||5400 chenevert|4/16/2025 1:26:40 PM - Case # 20521026 -2500137591: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137589|2500137589|9106 PARKETTE DR HOUSTON TX 77078|29.8484|-95.2578|Service Completed - Further Actions|2025-04-14 12:13:34.0000000|Apr 17 2025 9:39AM|PW CIP Project - 2500137589 - 9106 PARKETTE DR|PW CIP Project|5 Working Days|Apr 21 2025 5:26PM|NE|B|455D|Public Works|Capital Projects|PW CIP Project|1|Resolved|2025-04-14 17:19:50.0000000|3154589.7500000000|13875006.0000000000|9106 PARKETTE DR|HOUSTON|TX|77078|0850900000002|2025-04-14 17:13:34.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-03|THURSDAY-A|NE|S|2nd Monday|NE|CP CapitalProject|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Contact was made with citizen. Project Team will follow up with||Contractors are working on Mesa driveway --traffic is cutting thru on Parkette dr. Large vehicles are passing by speeding and causing property damage. Please ask for no thru signs to be placed. Please have HPD patrol area.|Contact was made with citizen. Project Team will follow up with the City's Traffic Department to explore additional measures they can take to help improve the situation. 2500137588|20521027-2500137588|9302 BEVLYN DR HOUSTON TX 77025|29.6847|-95.431|Routed - Integrated|2025-04-14 12:13:17.0000000||Sewer Wastewater - 20521027-2500137588 - 9302 BEVLYN DR|Sewer Wastewater|1 Calendar Day|Apr 15 2025 5:14PM|SW|K|532P|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-14 17:14:22.0000000|3101541.7500000000|13813775.0000000000|9302 BEVLYN DR|HOUSTON|TX|77025|0761850090001|2025-04-14 17:13:17.0000000|BRAESWOOD||SWTH118|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Monday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/19/2025 08:50:48||manhole in backyard|Public Works 2500137587|2500137587|7054 HENDON LN HOUSTON 77074|29.6959|-95.5085|Service Completed|2025-04-14 12:13:11.0000000|Apr 16 2025 1:41PM|SWM Escalation - 2500137587 - 7054 HENDON LN|SWM Escalation|3 Working Days|Apr 17 2025 5:21PM|SW|J|530M|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-14 17:14:18.0000000|3076810.7500000000|13817105.0000000000|7054 HENDON LN|HOUSTON||77074|0882520000029|2025-04-14 17:13:11.0000000|SHARPSTOWN|Sharpstown MD|SWTU103|TUESDAY|SW|SWTU-B-05|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|swm escalation has not yet expired||physical challenge pick-up.|swm escalation has not yet expired 2500137586|12696515-2500137586|5721 KIAM ST HOUSTON TX 77007|29.7811|-95.425|Routed - Integrated|2025-04-14 12:12:32.0000000||Drainage - 12696515-2500137586 - 5721 KIAM ST|Drainage|30 Calendar Days|May 14 2025 5:25PM|NW|C|492B|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 17:25:57.0000000|3102379.0000000000|13848883.0000000000|5721 KIAM ST|HOUSTON|TX|77007|1266720010006|2025-04-14 17:12:32.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWTH108|THURSDAY|NW|NWTH-B-04|THURSDAY-B|NW|S|3rd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 06:37:46||Citizens stated that the City of Houston was working in the area on Kiam and left debris of dirt in her culvert area this will cause the street to flood. Please make cc|Public Works 2500137585|2500137585|4921 W 43RD ST HOUSTON 77092|29.8321|-95.4642|Routed|2025-04-14 12:12:11.0000000||SWM Escalation - 2500137585 - 4921 W 43RD ST|SWM Escalation|3 Working Days|Apr 17 2025 5:21PM|NW|C|451L|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 17:14:20.0000000|3089377.0000000000|13867061.0000000000|4921 W 43RD ST|HOUSTON||77092|0804480000012|2025-04-14 17:12:11.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-08|THURSDAY-B|NW|S|4th Tuesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created SWM Escalation 4/14/2025 12:14:20 PM||27041798127|Solid Waste Management 2500137584|2500137584|1102 W 15TH 1/2 ST HOUSTON TX 77008|29.7985|-95.4181|Routed|2025-04-14 12:11:16.0000000||Parking Violation - 2500137584 - 1105 W 15 1/2 St|Parking Violation|19 Calendar Days|May 3 2025 5:11PM|NW|C|452Y|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 17:11:16.0000000|3104361.7500000000|13855282.0000000000|1102 W 15TH 1/2 ST|HOUSTON|TX|77008|1357200010001|2025-04-14 17:11:16.0000000|GREATER HEIGHTS||NWTH111|THURSDAY|NW|NWTH-B-02|THURSDAY-B|NW|S|3rd Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Warning +++ Entered Address: 1105 W 15 1/2 St Valida||+++ ADDRESS Warning +++Entered Address: 1105 W 15 1/2 StValidated Address: 1102 W 15TH 1/2 ST - Address Id: 1940065+++ ADDRESS Warning +++Blocking sidewalk|Parking Management 2500137583|20521019-2500137583|7807 BOOKER ST HOUSTON TX 77028|29.8096|-95.286|Service Completed|2025-04-14 12:10:08.0000000|Apr 14 2025 3:10PM|Water Leak - 20521019-2500137583 - 7807 BOOKER ST|Water Leak|10 Calendar Days|Apr 24 2025 5:10PM|NE|B|455T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:10:49.0000000|3146114.5000000000|13860612.0000000000|7807 BOOKER ST|HOUSTON|TX|77028|0893190000065|2025-04-14 17:10:08.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 3:09:35 PM - Case # 20521019 -2500137583: All investig||NULL|4/14/2025 3:09:35 PM - Case # 20521019 -2500137583: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137582|2500137582|4510 PICKFAIR ST HOUSTON 77026|29.8016|-95.3183|Routed|2025-04-14 12:10:05.0000000||Trash Dumping or Illegal Dumpsite - 2500137582 - 4510 PICKFAIR ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 5:20PM|NE|B|454Y|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 17:20:49.0000000|3135951.2500000000|13857394.0000000000|4510 PICKFAIR ST|HOUSTON||77026|0651230290498|2025-04-14 17:10:05.0000000|KASHMERE GARDENS||NEFR110|FRIDAY|NE|NEFR-B-09|FRIDAY-B|NE|S|1st Thursday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Isaiah Conway created Trash Dumping or Illegal Dumpsite 4/14/20||NULL|Solid Waste Management 2500137581|2500137581|8101 GREEN RIVER DR HOUSTON TX 77028|29.8339|-95.2783|Service Completed|2025-04-14 12:10:00.0000000|Apr 17 2025 10:42AM|Container Replacement - 2500137581 - 8101 GREEN RIVER DR|Container Replacement|10 Calendar Days|Apr 24 2025 5:11PM|NE|B|455K|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 17:11:07.0000000|3148257.2500000000|13869528.0000000000|8101 GREEN RIVER DR|HOUSTON|TX|77028|0641930010010|2025-04-14 17:10:00.0000000|EAST HOUSTON||NETH118|THURSDAY|NE|NWTH-A-02|THURSDAY-A|NW|S|2nd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Replaced||NULL|Completed by Kelvin Brandon. Notes: Replaced 2500137580|20521022-2500137580|12620 MARKET ST HOUSTON TX 77015|29.7668|-95.2122|Service Completed|2025-04-14 12:09:07.0000000|Apr 15 2025 4:18PM|Sewer Wastewater - 20521022-2500137580 - 12620 MARKET ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 5:12PM|NE|E|496L|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 17:12:22.0000000|3169997.7500000000|13845818.0000000000|12620 MARKET ST|HOUSTON|TX|77015|0642320000072|2025-04-14 17:09:07.0000000|NORTHSHORE||NETH103|THURSDAY|NE|NETH-A-08|THURSDAY-A|NE|S|1st Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 4:17:20 PM - Case # 20521022 -2500137580: All investig||coh unstopped several days ago but stopped up and overflowing again//clean out located in front of business near the sidewalk|4/15/2025 4:17:20 PM - Case # 20521022 -2500137580: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137579|2500137579|5912 BURGOYNE RD HOUSTON TX 77057|29.7424|-95.4867|Routed|2025-04-14 12:08:03.0000000||Heavy Trash Code Violation - 2500137579 - 5912 BURGOYNE RD|Heavy Trash Code Violation|25 Working Days|May 19 2025 5:20PM|SW|G|491S|Solid Waste Management|General Support Services|Heavy Trash Code Violation|0|Active|2025-04-14 17:13:08.0000000|3083236.2500000000|13834215.5100000000|5912 BURGOYNE RD|HOUSTON|TX|77057|0761790010194|2025-04-14 17:08:03.0000000|GREATER UPTOWN||NWMO105|MONDAY|NW|NWMO-A-08|MONDAY-A|NW||4th Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Heavy Trash Code Violation 4/14/2025 12:13:||Furniture dumped 2 months ago at 5912 Burgoyne Rd. 77057|Solid Waste Management 2500137578|221158-2500137578|3402 SAN JACINTO ST HOUSTON TX 77004|29.7393|-95.3767|Routed - Integrated|2025-04-14 12:07:50.0000000||Tree Trim - 221158-2500137578 - 3402 SAN JACINTO ST|Tree Trim|75 Calendar Days|Jun 28 2025 5:10PM|SW|D|493T|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-14 17:10:32.0000000|3118140.5000000000|13834166.0000000000|3402 SAN JACINTO ST|HOUSTON|TX|77004|0191910000004|2025-04-14 17:07:50.0000000|MIDTOWN|Midtown MD|NWMO123|MONDAY|NW|NEMO-A-03|MONDAY-A|NE|S|1st Wednesday|NE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Tree Trim 4/14/2025 12:10:32 PM||REFER TO 2400354572 Tree was never trimmed disagrees with the outcome of the case.|Parks and Recreation 2500137577|2500137577|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed|2025-04-14 12:07:13.0000000|Apr 14 2025 12:08PM|MYR Correspondence - 2500137577 - 901 bagby street|MYR Correspondence|7 Calendar Days|Apr 21 2025 5:07PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-14 17:07:38.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-14 17:07:13.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Mayor Office||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++resident sharing document containing no real inquiry or information document contains photos of areas of California and name o|Mayor Office 2500137576|20521017-2500137576|6720 SANDS POINT DR HOUSTON TX 77074|29.7114|-95.4998|Service Completed|2025-04-14 12:07:06.0000000|Apr 15 2025 12:58PM|Water Leak - 20521017-2500137576 - 6720 SANDS POINT DR|Water Leak|10 Calendar Days|Apr 24 2025 5:07PM|SW|J|530H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:07:30.0000000|3079416.2500000000|13822835.0000000000|6720 SANDS POINT DR|HOUSTON|TX|77074|0930190000007|2025-04-14 17:07:06.0000000|SHARPSTOWN|Sharpstown MD|SWTU115|TUESDAY|SW|SWMO-A-10|MONDAY-A|SW|S|1st Friday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:57:14 PM - Case # 20521017 -2500137576: Dear Custom||water is leaking at the sidewalk and street. leak is worse.|4/15/2025 12:57:14 PM - Case # 20521017 -2500137576: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500137574|20521020-2500137574|2441 TIM ST HOUSTON TX 77093|29.851|-95.3466|Service Completed|2025-04-14 12:06:31.0000000|Apr 16 2025 3:00PM|Water Quality - 20521020-2500137574 - 2441 TIM ST|Water Quality|4 Calendar Days|Apr 18 2025 5:08PM|NE|H|454A|Public Works|Houston Water|Water Quality|1|Resolved|2025-04-14 17:08:12.0000000|3126442.5000000000|13875053.0000000000|2441 TIM ST|HOUSTON|TX|77093|0824430000005|2025-04-14 17:06:31.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO104|MONDAY|NE|NEMO-B-05|MONDAY-B|NE|S|2nd Thursday|NE||FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/16/2025 2:59:13 PM - Case # 20521020 -2500137574: All investig||Water has odor like sulfur|4/16/2025 2:59:13 PM - Case # 20521020 -2500137574: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137573|2500137573||29.7584|-95.3698|Routed|2025-04-14 12:06:30.0000000||MYR Correspondence - 2500137573|MYR Correspondence|7 Calendar Days|Apr 21 2025 5:06PM||||Mayor Office|Mayor Mail|MYR Correspondence|0|Active|2025-04-14 17:06:50.0000000|0|0|||||none|2025-04-14 17:06:30.0000000||||||||||||MYR Correspondence||7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Esmeralda De La Rosa created MYR Correspondence 4/14/2025 12:06||CC: Governor Abbott regarding Regional Oversight For Flood Control In Around Harris County|Mayor Office 2500137572|2500137572|7402 WILLIAMS ST HOUSTON TX 77040|29.8744|-95.5024|Service Completed|2025-04-14 12:05:58.0000000|Apr 17 2025 8:21AM|Missed Garbage Pickup - 2500137572 - 7402 WILLIAMS ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:08PM|NW|A|410V|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 17:08:19.0000000|3076796.7500000000|13882066.0000000000|7402 WILLIAMS ST|HOUSTON|TX|77040|1032820000011|2025-04-14 17:05:58.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by LaToshia Steptoe. Notes: FV||7402 williams/ there has been issue with container placement in the past due to neighbors. there will be 2 cans in the front of the driveway every friday for pick up at this address|Completed by LaToshia Steptoe. Notes: FV 2500137571|20521021-2500137571|326 HICKORY POST LN HOUSTON TX 77079|29.7632|-95.5946|Routed - Integrated|2025-04-14 12:05:36.0000000||Water Leak - 20521021-2500137571 - 326 HICKORY POST LN|Water Leak|10 Calendar Days|Apr 24 2025 5:10PM|NW|G|489J|Public Works|Houston Water|Water Leak|0|Active|2025-04-14 17:10:40.0000000|3048780.2000000000|13840767.6200000000|326 HICKORY POST LN|HOUSTON|TX|77079|0983510000007|2025-04-14 17:05:36.0000000|MEMORIAL||||NW|||NW|Nottingham Forest Civic Association||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/15/2025 05:36:44||The meter box is full of water and there has been alot of water sitting on the street next to the location of the meter box.|Public Works 2500137570|2500137570|323 COACH LAMP LN HOUSTON TX 77060|29.9288|-95.398|Routed|2025-04-14 12:04:11.0000000||Water Meter - 2500137570 - 323 COACH LAMP LN|Water Meter|14 Calendar Days|Apr 28 2025 5:05PM|NE|H|373W|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-14 17:05:40.0000000|3109274.7500000000|13902824.0000000000|323 COACH LAMP LN|HOUSTON|TX|77060|1014670000014|2025-04-14 17:04:11.0000000|GREATER GREENSPOINT||NEMO120|MONDAY|NE|NWMO-B-10|MONDAY-B|NW|S|3rd Tuesday|NE|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Water Meter 4/14/2025 12:05:40 PM||water meterr missing lid323 coch lamp lane|Public Works 2500137569|20521016-2500137569|5122 GUNNISON ST HOUSTON TX 77053|29.5984|-95.4589|Routed - Integrated|2025-04-14 12:04:11.0000000||Sewer Wastewater - 20521016-2500137569 - 5122 GUNNISON ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 5:04PM|SW|K|571Y|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-14 17:04:11.0000000|3093639.2500000000|13782140.0000000000|5122 GUNNISON ST|HOUSTON|TX|77053|0812140000006|2025-04-14 17:04:11.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR110|FRIDAY|SW|SWFR-B-09|FRIDAY-B|SW|S|4th Thursday|SW||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 08:01:06||DO NOT RUN CALL CREATED FOR JET PER JANET AYALA AT 5122 GUNNISON ST.|Public Works 2500137568|20521018-2500137568|1318 HUSSION ST HOUSTON TX 77003|29.7401|-95.3423|Service Completed|2025-04-14 12:04:02.0000000|Apr 14 2025 1:48PM|Water Service - 20521018-2500137568 - 1318 Hussion St|Water Service|2 Calendar Days|Apr 16 2025 5:04PM|NE|I|494S|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 17:04:02.0000000|3129044.5000000000|13834806.0000000000|1318 HUSSION ST|HOUSTON|TX|77003|1353510010003|2025-04-14 17:04:02.0000000|GREATER EASTWOOD|East End MD|SEMO104|MONDAY|SE|SEMO-A-08|MONDAY-A|SE|S|1st Friday|SE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/14/2025 1:48:41 PM - Case # 20521018 -2500137568: Dear Custome||Construction turned off the water main for Hussion with no notice to residents According to the agreement we are entitled to a 24-48 hour notice of a water shut off This is NOT an emergency repair and this is not in line with Public Works policy|4/14/2025 1:48:41 PM - Case # 20521018 -2500137568: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137567|2500137567|4101 ALMEDA RD HOUSTON TX 77004|29.732|-95.3754|No Violation Found|2025-04-14 12:04:02.0000000|Apr 15 2025 8:31AM|Parking Violation - 2500137567 - 4101 ALMEDA RD|Parking Violation|19 Calendar Days|May 3 2025 5:04PM|SW|D|493X|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-14 17:04:47.0000000|3118650.7500000000|13831513.0000000000|4101 ALMEDA RD|HOUSTON|TX|77004|0192760000019|2025-04-14 17:04:02.0000000|GREATER THIRD WARD|Greater Southeast MD|||SW|||SE|||SW|PM ParkingEnforcement|FULL|19 Calendar Days|Email|2025-04-20 11:15:04.1430000|Parking Management||Peggy Park street parking|Parking Management 2500137566|2500137566|9807 MINNESOTA ST HOUSTON TX 77075|29.6276|-95.2385|Data Collection Complete|2025-04-14 12:02:57.0000000|Apr 16 2025 7:00AM|New CIP Request - 2500137566 - MINNESOTA ST ALMEDA GENOA RD|New CIP Request|1 Calendar Day|Apr 15 2025 5:04PM|SE|D|576N|Finance|Capitol Improvement Planning|New CIP Request|1|Resolved|2025-04-14 17:04:58.0000000|3163329.2500000000|13794811.0000000000|9807 MINNESOTA ST|HOUSTON|TX|77075|none|2025-04-14 17:02:57.0000000|SOUTH BELT / ELLINGTON||||SE|||SW|||SE|FIN NewCIPRequest|FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|Finance||+++ ADDRESS WARNING +++Entered Address: MINNESOTA ST ALMEDA GENOA RDValidated Address: 9807 MINNESOTA ST - Address Id: 2054041+++ ADDRESS WARNING +++Citizen is looking to have the entire street repaved starting from Alemda Genoa to Santa Monica on Minnes|Finance 2500137564|2500137564|38 CRESTWOOD DR HOUSTON 77007|29.762|-95.4269|Routed|2025-04-14 12:00:45.0000000||SWM Escalation - 2500137564 - 38 CRESTWOOD DR|SWM Escalation|3 Working Days|Apr 17 2025 5:08PM|NW|C|492K|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 17:01:18.0000000|3101978.5000000000|13841917.0000000000|38 CRESTWOOD DR|HOUSTON||77007|0690290000004|2025-04-14 17:00:45.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO110|MONDAY|NW|NWMO-A-07|MONDAY-A|NW|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Sarah Garcia created SWM Escalation 4/14/2025 12:01:18 PM||NULL|Solid Waste Management 2500137563|2500137563|901 S 75TH ST HOUSTON TX 77023|29.7157|-95.2944|Service Completed|2025-04-14 12:00:41.0000000|Apr 15 2025 11:02AM|Missed Garbage Pickup - 2500137563 - 901 S 75TH ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 5:01PM|SE|I|535A|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 17:01:49.0000000|3144517.0000000000|13826389.0000000000|901 S 75TH ST|HOUSTON|TX|77023|0410300000440|2025-04-14 17:00:41.0000000|LAWNDALE / WAYSIDE|East End MD|||SE|||SE|||SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500137562|2500137562|14919 COBRE VALLEY DR HOUSTON TX 77062|29.5789|-95.1352|Routed|2025-04-14 11:59:06.0000000||Container Replacement - 2500137562 - 14919 COBRE VALLEY DR|Container Replacement|10 Calendar Days|Apr 24 2025 4:59PM|SE|E|618E|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 16:59:56.0000000|3196675.0000000000|13778340.0000000000|14919 COBRE VALLEY DR|HOUSTON|TX|77062|1092840000021|2025-04-14 16:59:06.0000000|CLEAR LAKE||SETH110|THURSDAY|SE|SETH-B-08|THURSDAY-B|SE|S|2nd Wednesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Replacement 4/14/2025 11:59||96037-2503063010 // driver passed the home and did not replace container please have someone make cc with the resident this is the 3rd report being submitted.|Solid Waste Management 2500137561|12696511-2500137561|8707 FM 1960 RD HOUSTON TX 77338|30.0015|-95.2933|Service Completed|2025-04-14 11:59:03.0000000|Apr 16 2025 2:05PM|Drainage - 12696511-2500137561 - 8707 HUMBLE WESTFIELD RD|Drainage|30 Calendar Days|May 14 2025 5:00PM|NE|B|335S|Public Works|Transportation Drainage Operations|Drainage|1|Resolved|2025-04-14 17:00:24.0000000|3141543.7500000000|13930413.0000000000|8707 FM 1960 RD|HOUSTON|TX|77338|0740550000013|2025-04-14 16:59:03.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 03. Concern is on private property and the abutt||+++ ADDRESS WARNING +++Entered Address: 8707 HUMBLE WESTFIELD RDValidated Address: 8707 FM 1960 RD - Address Id: 1038409+++ ADDRESS WARNING +++Poor drainage/ causing standing water|Resolution :03. Concern is on private property and the abutting property owner is responsible for maintenanceClose Comments :Investigation complete 2500137559|2500137559|400 GREENS RD HOUSTON TX 77060|29.9501|-95.4071|Service Completed|2025-04-14 11:57:29.0000000|Apr 14 2025 12:09PM|MultiFamily Habitability Violation - 2500137559 - 400 GREENS RD|MultiFamily Habitability Violation|7 Calendar Days|Apr 21 2025 4:59PM|NE|B|372R|Public Works|Houston Permitting Center|MultiFamily Habitability Violation|1|Resolved|2025-04-14 16:59:16.0000000|3106145.7500000000|13910487.0000000000|400 GREENS RD|HOUSTON|TX|77060|1121130000001|2025-04-14 16:57:29.0000000|GREATER GREENSPOINT|Greater Greenspoint MD|||NE|||NW|||NE|HPC MultiFamilyHabitability|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Complaint sent to FOG (Health Dept.)||sewer overflowing from the drain in front of Building 18|Complaint sent to FOG (Health Dept.) 2500137558|307011-2500137558|4502 BLUE BONNET DR HOUSTON TX 77053|29.588|-95.447|Routed - Integrated|2025-04-14 11:57:20.0000000||Minimum Standards - 307011-2500137558 - 4502 BLUE BONNET DR|Minimum Standards|153 Working Days|Nov 20 2025 6:06PM|SW|K|611D|Neighborhoods|Investigations|Minimum Standards|0|Active|2025-04-14 16:59:21.0000000|3097508.7500000000|13778503.0000000000|4502 BLUE BONNET DR|HOUSTON|TX|77053|2545010050250907|2025-04-14 16:57:20.0000000|FORT BEND HOUSTON||SWFR109|FRIDAY|SW|SWFR-A-08|FRIDAY-A|SW|S|4th Friday|SW||FULL|153 Working Days|Phone|2025-04-20 11:15:04.1430000|Yannick Garza created Minimum Standards 4/14/2025 11:59:21 AM||Caller is stating that there is mold in her house. Please call citizen upon arrival|Neighborhoods 2500137557|12696510-2500137557|2807 HARDY ST HOUSTON TX 77009|29.7867|-95.3523|Routed - Integrated|2025-04-14 11:56:48.0000000||Drainage - 12696510-2500137557 - 2807 HARDY ST|Drainage|30 Calendar Days|May 14 2025 4:58PM|NE|H|493D|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 16:58:46.0000000|3125362.7500000000|13851626.0000000000|2807 HARDY ST|HOUSTON|TX|77009|0310070000009|2025-04-14 16:56:48.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 07:03:44||NULL|Public Works 2500137556|2500137556|2402 DELWIN ST HOUSTON TX 77034|29.6462|-95.2232|Routed|2025-04-14 11:56:33.0000000||Dumpster Complaint - 2500137556 - 431 EDGEBROOK DR|Dumpster Complaint|36 Calendar Days|May 20 2025 4:56PM|SE|E|576F|Solid Waste Management|General Support Services|Dumpster Complaint|0|Active|2025-04-14 16:56:41.0000000|3168041.2500000000|13801851.0000000000|2402 DELWIN ST|HOUSTON|TX|77034|0840770000001|2025-04-14 16:56:33.0000000|EDGEBROOK AREA||SETH118|THURSDAY|SE|SWTH-B-10|THURSDAY-B|SW|S|2nd Tuesday|SE|SWM Complaints|FULL|36 Calendar Days|In Person|2025-04-20 11:15:04.1430000|WEB 4/14/2025 11:40am Violation confirmed Photo attached Le||+++ ADDRESS WARNING +++Entered Address: 431 EDGEBROOK DRValidated Address: 2402 DELWIN ST - Address Id: 208888+++ ADDRESS WARNING +++Screening and no permit.|Solid Waste Management 2500137554|2500137554|4205 CITADEL LN HOUSTON 77092|29.8327|-95.4929|Service Completed|2025-04-14 11:56:19.0000000|Apr 15 2025 10:05AM|Liaison Comm - 2500137554 - 4205 CITADEL LN|Liaison Comm|5 Working Days|Apr 21 2025 5:05PM|NW|A|451E|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 16:58:46.0000000|3080277.0000000000|13867002.0000000000|4205 CITADEL LN|HOUSTON||77092|0801340000007|2025-04-14 16:56:19.0000000|LANGWOOD||NWFR104|FRIDAY|NW|NWFR-A-01|FRIDAY-A|NW|S|4th Thursday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||pls rush caller seriously needs trash cancitizen calling back stating he did not receive a container on the 10th. Please have someone revisit. Citizen been waiting for several months.|Container department has been notified 2500137553|2500137553|12580 OVERBROOK LN HOUSTON TX 77077|29.7388|-95.6054|No Violation Found|2025-04-14 11:56:13.0000000|Apr 15 2025 12:33PM|Dead Animal Collection - 2500137553 - 12571-12587 Overbrook Ln|Dead Animal Collection|4 Calendar Days|Apr 18 2025 4:56PM|SW|G|488V|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 16:56:13.0000000|3045616.0000000000|13831790.0000000000|12580 OVERBROOK LN|HOUSTON|TX|77077|1151080000001|2025-04-14 16:56:13.0000000|BRIAR FOREST||||NW|||NW|||NE|SWM CollectionsNE|FULL|4 Calendar Days|SCF|2025-04-20 11:15:04.1430000|No animal found||+++ ADDRESS Warning +++Entered Address: 12571-12587 Overbrook LnValidated Address: 12580 OVERBROOK LN - Address Id: 479764+++ ADDRESS Warning +++someone keeps dumping dead snimals. every week it's something new. last week there were 3 very large birds of s|No animal found 2500137552|221156-2500137552|101 BIRDSALL ST HOUSTON TX 77007|29.7605|-95.4203|Routed - Integrated|2025-04-14 11:56:04.0000000||Tree Removal - 221156-2500137552 - 101 birdsall street|Tree Removal|51 Calendar Days|Jun 4 2025 5:00PM|NW|C|492L|Parks and Recreation|Forestry|Tree Removal|0|Active|2025-04-14 17:00:20.0000000|3104035.7500000000|13841640.0000000000|101 BIRDSALL ST|HOUSTON|TX|77007|1348750010001|2025-04-14 16:56:04.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NW|||NE||FULL|51 Calendar Days|Email|2025-04-20 11:15:04.1430000|Courtney Jolivet created Tree Removal 4/14/2025 12:00:20 PM||+++ ADDRESS WARNING +++Entered Address: 101 birdsall streetValidated Address: 101 BIRDSALL ST - Address Id: 42508+++ ADDRESS WARNING +++tree in the easement at Birdsall and Memorial|Parks and Recreation 2500137551|20521015-2500137551|1029 PEDEN ST HOUSTON TX 77006|29.7525|-95.3921|Service Completed|2025-04-14 11:55:32.0000000|Apr 14 2025 2:30PM|Water Leak - 20521015-2500137551 - MONTROSE BLVD PEDEN ST|Water Leak|10 Calendar Days|Apr 24 2025 5:00PM|NW|C|493N|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 17:00:43.0000000|3113177.0000000000|13838783.0000000000|1029 PEDEN ST|HOUSTON|TX|77006|0523740000003|2025-04-14 16:55:32.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO124|MONDAY|NW|NEMO-A-06|MONDAY-A|NE|S|1st Wednesday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 2:30:24 PM - Case # 20521015 -2500137551: All investig||+++ ADDRESS WARNING +++Entered Address: MONTROSE BLVD PEDEN STValidated Address: 1029 PEDEN ST - Address Id: 101004+++ ADDRESS WARNING +++leak form gas work that CenterPoint was doing//near the corner of the Wag-n-world vet|4/14/2025 2:30:24 PM - Case # 20521015 -2500137551: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137550|20521014-2500137550|6331 STAR LAKE DR HOUSTON TX 77396|29.9674|-95.2922|Service Completed|2025-04-14 11:55:21.0000000|Apr 14 2025 1:35PM|Water Service - 20521014-2500137550 - 6331 STAR LAKE DR|Water Service|2 Calendar Days|Apr 16 2025 4:55PM|NE|B|375E|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 16:55:54.0000000|3142313.5000000000|13917920.0000000000|6331 STAR LAKE DR|HOUSTON|TX|77396|1148060010008|2025-04-14 16:55:21.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 1:34:06 PM - Case # 20521014 -2500137550: All investig||6331 STAR LAKE DR|4/14/2025 1:34:06 PM - Case # 20521014 -2500137550: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137549|2500137549|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed - Further Actions|2025-04-14 11:54:57.0000000|Apr 14 2025 11:55AM|MYR Correspondence - 2500137549 - 901 bagby street|MYR Correspondence|7 Calendar Days|Apr 21 2025 4:54PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-14 16:54:57.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-14 16:54:57.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Forwarded to Mayor||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++vocal music instructor sharing CD of music he has composed|Forwarded to Mayor 2500137547|20521011-2500137547|1401 WILCREST DR HOUSTON TX 77042|29.7495|-95.5716|Service Completed|2025-04-14 11:53:54.0000000|Apr 14 2025 12:09PM|Water Leak - 20521011-2500137547 - 1401 WILCREST DR|Water Leak|10 Calendar Days|Apr 24 2025 4:53PM|NW|G|489Q|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:53:54.0000000|3056211.5000000000|13835990.0000000000|1401 WILCREST DR|HOUSTON|TX|77042|0451380010092|2025-04-14 16:53:54.0000000|BRIAR FOREST||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 12:08:13 PM - Case # 20521011 -2500137547: Dear Custom||water leak is coming out of the esplanade|4/14/2025 12:08:13 PM - Case # 20521011 -2500137547: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident the 2500137545|20521012-2500137545|7638 DEL MONTE DR HOUSTON TX 77063|29.7456|-95.5042|Service Completed|2025-04-14 11:53:37.0000000|Apr 14 2025 1:18PM|Sewer Wastewater - 20521012-2500137545 - 7638 DEL MONTE DR|Sewer Wastewater|1 Calendar Day|Apr 15 2025 4:55PM|NW|G|490R|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 16:55:00.0000000|3077646.2500000000|13835220.0000000000|7638 DEL MONTE DR|HOUSTON|TX|77063|0975400000001|2025-04-14 16:53:37.0000000|MID WEST||||NW|||NW|||NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 1:16:45 PM - Case # 20521012 -2500137545: All investig||The manhole is located in the grassy area between the street and the sidewalk|4/14/2025 1:16:45 PM - Case # 20521012 -2500137545: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137544|2500137544|9606 BOB WHITE DR HOUSTON TX 77096|29.6748|-95.5028|Routed|2025-04-14 11:53:19.0000000||Container Replacement - 2500137544 - 9606 BOB WHITE DR|Container Replacement|10 Calendar Days|Apr 24 2025 4:54PM|SW|K|530V|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 16:54:56.0000000|3078845.7500000000|13809502.0000000000|9606 BOB WHITE DR|HOUSTON|TX|77096|0972260000003|2025-04-14 16:53:19.0000000|MEYERLAND AREA|HCID #5 (Brays Oaks)|SWTU112|TUESDAY|SW|SWTU-B-09|TUESDAY-B|SW|S|2nd Tuesday|SW|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Regina Delgado created Container Replacement 4/14/2025 11:54:56||9606 BOB WHITE DR1750-1310-2025 Please replace ASAP has been waiting since January for replacement.|Solid Waste Management 2500137543|2500137543|200 GARROTSVILLE ST HOUSTON TX 77022|29.8309|-95.3742|Routed|2025-04-14 11:53:07.0000000||Container Replacement - 2500137543 - 200 GARROTSVILLE ST|Container Replacement|10 Calendar Days|Apr 24 2025 4:55PM|NE|H|453K|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 16:55:53.0000000|3117920.5000000000|13867480.0000000000|200 GARROTSVILLE ST|HOUSTON|TX|77022|0690250030091|2025-04-14 16:53:07.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO108|MONDAY|NE|NWMO-B-01|MONDAY-B|NW|S|3rd Monday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Lisa Lozano created Container Replacement 4/14/2025 11:55:53 AM||caller states driver half of the time does not want to service their address states driver took containerthere's two addresses on same lot130 garrotsville and 200 garrotsville|Solid Waste Management 2500137542|2500137542|1601 FOWLER ST HOUSTON TX 77007|29.7749|-95.4074|Duplicate|2025-04-14 11:53:01.0000000|Apr 14 2025 4:03PM|Parking Violation - 2500137542 - 1601 FOWLER ST|Parking Violation|19 Calendar Days|May 3 2025 4:58PM|NW|C|492H|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-14 16:58:03.0000000|3108073.5000000000|13846845.5500000000|1601 FOWLER ST|HOUSTON|TX|77007|1306050010006|2025-04-14 16:53:01.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-05|MONDAY-A|NW||1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Portal|2025-04-20 11:15:04.1430000|This vehicle have another case open 2590133778||Car has been parked in SAME SPOT for OVER 30 Days quit closing out cases as Duplicates and do your job 2500134587Parking Violation1600 FOWLER STDuplicate2500134587 25001052322500105237Parking Violation1600 FOWLER STNo Violation Found2500105232|This vehicle have another case open 2590133778 2500137540|12696509-2500137540|419 W GAYWOOD DR HOUSTON TX 77079|29.7707|-95.5732|Routed - Integrated|2025-04-14 11:52:42.0000000||Drainage - 12696509-2500137540 - 419 W GAYWOOD DR|Drainage|30 Calendar Days|May 14 2025 4:55PM|NW|G|489F|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 16:55:41.0000000|3055498.5000000000|13843687.0000000000|419 W GAYWOOD DR|HOUSTON|TX|77079|0845000000007|2025-04-14 16:52:42.0000000|MEMORIAL||||NW|||NW|||NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/15/2025 04:53:40||caller states ditch needs to be raised as it is holding water and its flooding her yard and this has been happening for year and nothing has been done|Public Works 2500137537|2500137537|3704 GARROTT ST HOUSTON TX 77006|29.7395|-95.3858|Routed|2025-04-14 11:51:04.0000000||Add a Can - 2500137537 - 3704 GARROTT ST|Add a Can|14 Calendar Days|Apr 28 2025 4:52PM|SW|C|493S|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-14 16:52:23.0000000|3115277.0000000000|13834158.0000000000|3704 GARROTT ST|HOUSTON|TX|77006|0370400000004|2025-04-14 16:51:04.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO119|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500137535|2500137535|1049 MARJORIE ST HOUSTON TX 77088|29.8735|-95.427|Routed|2025-04-14 11:50:52.0000000||Trash Dumping or Illegal Dumpsite - 2500137535 - 1049 MARJORIE ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 4:55PM|NW|B|412T|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 16:55:51.0000000|3100711.2500000000|13882438.0000000000|1049 MARJORIE ST|HOUSTON|TX|77088|0710900620077|2025-04-14 16:50:52.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ericson DeLosSantos created Trash Dumping or Illegal Dumpsite 4||It's alleged that the builders that are building homes on this street are bringing pallets boards and trash and placing it on the side of the street and in the ditch.|Solid Waste Management 2500137534|2500137534|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed - Further Actions|2025-04-14 11:50:28.0000000|Apr 14 2025 11:51AM|MYR Correspondence - 2500137534 - 901 bagby street|MYR Correspondence|7 Calendar Days|Apr 21 2025 4:50PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-14 16:50:42.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-14 16:50:28.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Forwarded to Mayor||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++resident thanking Mayor for looking out for motorists and not just cyclists when planning infrastructure improvements|Forwarded to Mayor 2500137533|20521009-2500137533|7444 AVENUE P HOUSTON TX 77011|29.7427|-95.2886|Service Completed|2025-04-14 11:50:07.0000000|Apr 14 2025 2:24PM|Water Leak - 20521009-2500137533 - 7444 AVENUE P|Water Leak|10 Calendar Days|Apr 24 2025 4:52PM|NE|I|495S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:52:06.0000000|3146053.0000000000|13836261.0000000000|7444 AVENUE P|HOUSTON|TX|77011|0252070000042|2025-04-14 16:50:07.0000000|MAGNOLIA PARK|East End MD|SEMO110|MONDAY|SE|SEMO-A-02|MONDAY-A|SE|S|1st Thursday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 2:21:33 PM - Case # 20521009 -2500137533: An investiga||2nd request citizen states leak cannot be private due to not having an active water service with COH. Pls revisit.|4/14/2025 2:21:33 PM - Case # 20521009 -2500137533: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500137532|307012-2500137532|8707 FM 1960 RD HOUSTON TX 77338|30.0015|-95.2933|Routed - Integrated|2025-04-14 11:50:06.0000000||Nuisance On Property - 307012-2500137532 - 8707 HUMBLE WESTFIELD RD|Nuisance On Property|180 Working Days|Jan 2 2026 5:58PM|NE|B|335S|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:58:52.0000000|3141543.7500000000|13930413.0000000000|8707 FM 1960 RD|HOUSTON|TX|77338|0740550000013|2025-04-14 16:50:06.0000000|IAH / AIRPORT AREA||NEMO119|MONDAY|NE|NEMO-B-01|MONDAY-B|NE|S|2nd Wednesday|NE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Nuisance On Property 4/14/2025 11:58:52 A||+++ ADDRESS WARNING +++Entered Address: 8707 HUMBLE WESTFIELD RDValidated Address: 8707 FM 1960 RD - Address Id: 1038409+++ ADDRESS WARNING +++Illegal dumping/ couches/ trash cans/ tires|Neighborhoods 2500137530|2500137530|901 BAGBY ST HOUSTON TX 77002|29.7602|-95.3694|Service Completed - Further Actions|2025-04-14 11:48:38.0000000|Apr 14 2025 11:49AM|MYR Correspondence - 2500137530 - 901 bagby street|MYR Correspondence|7 Calendar Days|Apr 21 2025 4:48PM|NW|I|493L|Mayor Office|Mayor Mail|MYR Correspondence|1|Resolved|2025-04-14 16:48:57.0000000|3120242.7500000000|13841828.0000000000|901 BAGBY ST|HOUSTON|TX|77002|0011490000001|2025-04-14 16:48:38.0000000|DOWNTOWN|Houston Downtown|||DT|||DT|||DT|MYR Correspondence|FULL|7 Calendar Days|Letter|2025-04-20 11:15:04.1430000|Forwarded to Mayor||+++ ADDRESS WARNING +++Entered Address: 901 bagby streetValidated Address: 901 BAGBY ST - Address Id: 1397+++ ADDRESS WARNING +++Graduation announcement for Mayde Creek High School - May 19 2025|Forwarded to Mayor 2500137529|2500137529|911 ANDREWS ST HOUSTON 77019|29.7557|-95.3774|Routed|2025-04-14 11:48:37.0000000||SWM Escalation - 2500137529 - 911 ANDREWS ST|SWM Escalation|3 Working Days|Apr 17 2025 4:56PM|NW|C|493P|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 16:49:53.0000000|3117751.7500000000|13840118.0000000000|911 ANDREWS ST|HOUSTON||77019|1243000010007|2025-04-14 16:48:37.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created SWM Escalation 4/14/2025 11:49:53 AM||water acct# 432808 07909|Solid Waste Management 2500137528|12696508-2500137528|803 SAULNIER ST HOUSTON TX 77019|29.757|-95.3761|Service Completed|2025-04-14 11:48:06.0000000|Apr 16 2025 3:01PM|Traffic General - 12696508-2500137528 - 1100 CROSBY ST|Traffic General|14 Calendar Days|Apr 28 2025 4:49PM|NW|C|493P|Public Works|Transportation Drainage Operations|Traffic General|1|Resolved|2025-04-14 16:49:48.0000000|3118131.5000000000|13840585.0000000000|803 SAULNIER ST|HOUSTON|TX|77019|1227360010010|2025-04-14 16:48:06.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE||FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 38. Task Completed ... ... Close Comments : ... 04.16.20||+++ ADDRESS WARNING +++Entered Address: 1100 CROSBY STValidated Address: 803 SAULNIER ST - Address Id: 192508+++ ADDRESS WARNING +++tree limbs impeding traffic belongs to 732 ruthven|Resolution :38. Task CompletedClose Comments :04.16.2025 A new case has been created in CRIS for Forestry. Tree Trim - 221255-25001413A referral will be sent to Forestry Division to trim the tree limbs hanging low over COH Rightof Way for North bound traff 2500137527|2500137527|839 SAULNIER ST HOUSTON TX 77019|29.7571|-95.3769|Service Completed|2025-04-14 11:47:10.0000000|Apr 17 2025 11:53AM|Trash Dumping or Illegal Dumpsite - 2500137527 - SAULNIER ST ARTHUR ST|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 4:48PM|NW|C|493P|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|1|Resolved|2025-04-14 16:48:00.0000000|3117906.5000000000|13840576.0000000000|839 SAULNIER ST|HOUSTON|TX|77019|1227360010001|2025-04-14 16:47:10.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Ericson DeLosSantos. Notes: Unconfirm at intersecti||+++ ADDRESS WARNING +++Entered Address: SAULNIER ST ARTHUR STValidated Address: 839 SAULNIER ST - Address Id: 192529+++ ADDRESS WARNING +++junk and yard waste in vacant lot|Completed by Ericson DeLosSantos. Notes: Unconfirm at intersection vacant corner lot has scattered trash and stored yard waste in HD paper bags. 2500137526|2500137526|1403 RUTLAND ST HOUSTON TX 77008|29.7963|-95.4016|Service Completed|2025-04-14 11:47:03.0000000|Apr 14 2025 1:16PM|Missed Garbage Pickup - 2500137526 - 1403 RUTLAND ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 4:52PM|NW|C|452Z|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 16:52:06.0000000|3109611.1000000000|13854648.5600000000|1403 RUTLAND ST|HOUSTON|TX|77008|0201490000017|2025-04-14 16:47:03.0000000|GREATER HEIGHTS||NWTH115|THURSDAY|NW|NETH-B-04|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|4 Working Days|Portal|2025-04-20 11:15:04.1430000|will provide service on schedule service day||They have missed picking up the garbage at 1403 Rutland Street for two weeks in a row|will provide service on schedule service day 2500137525|2500137525|8103 MARTIN LUTHER KING BLVD HOUSTON TX 77033|29.6664|-95.3372|Service Completed|2025-04-14 11:46:58.0000000|Apr 15 2025 6:13AM|Bandit Sign - 2500137525 - MARTIN LUTHER KING BLVD BELLFORT ST|Bandit Sign|14 Working Days|May 2 2025 4:51PM|SE|D|534W|Neighborhoods|Investigations|Bandit Sign|1|Resolved|2025-04-15 11:11:27.0000000|3131589.7500000000|13807904.0000000000|8103 MARTIN LUTHER KING BLVD|HOUSTON|TX|77033|0470560000027|2025-04-14 16:46:58.0000000|SOUTH PARK||SEFR104|FRIDAY|SE|SEFR-A-05|FRIDAY-A|SE|S|4th Wednesday|SE|NS BanditSign|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|Sign truck removed 8 signs at intersection and clean the area as||+++ ADDRESS WARNING +++Entered Address: MARTIN LUTHER KING BLVD BELLFORT STValidated Address: 8103 MARTIN LUTHER KING BLVD - Address Id: 1170609+++ ADDRESS WARNING +++home equity and roofing signs putting them on stop signs poles too..caller states it's|Sign truck removed 8 signs at intersection and clean the area as well 2500137524|2500137524|7302 FINCH ST HOUSTON TX 77028|29.8285|-95.2976|Service Completed|2025-04-14 11:46:19.0000000|Apr 18 2025 7:33AM|Container Replacement - 2500137524 - 7302 FINCH ST|Container Replacement|10 Calendar Days|Apr 24 2025 4:49PM|NE|B|455J|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 16:49:08.0000000|3142224.0000000000|13867361.0000000000|7302 FINCH ST|HOUSTON|TX|77028|0670930000059|2025-04-14 16:46:19.0000000|TRINITY / HOUSTON GARDENS||NETH113|THURSDAY|NE|NWTH-A-05|THURSDAY-A|NW|S|2nd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Kelvin Brandon. Notes: Replaced||NULL|Completed by Kelvin Brandon. Notes: Replaced 2500137523|2500137523|8018 LAURA KOPPE RD HOUSTON TX 77028|29.8403|-95.2814|Service Completed|2025-04-14 11:45:59.0000000|Apr 16 2025 8:45AM|Missed Recycling Pickup - 2500137523 - 8018 LAURA KOPPE RD|Missed Recycling Pickup|4 Working Days|Apr 18 2025 4:47PM|NE|B|455F|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 16:47:39.0000000|3147214.5000000000|13871826.0000000000|8018 LAURA KOPPE RD|HOUSTON|TX|77028|0760410130288|2025-04-14 16:45:59.0000000|EAST HOUSTON||NETH115|THURSDAY|NE|NWTH-A-01|THURSDAY-A|NW|S|2nd Monday|NE|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|serviced||Caller states whole street has not had pickup for a whole month next scheduled service day is this Thursday and needs recycle bin picked up|serviced 2500137522|2500137522|1522 COHN ST HOUSTON TX 77007|29.7747|-95.4217|Service Completed|2025-04-14 11:45:58.0000000|Apr 17 2025 9:24AM|Building Code Violation - 2500137522 - 1522 COHN ST|Building Code Violation|7 Calendar Days|Apr 21 2025 4:47PM|NW|C|492G|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-14 16:47:44.0000000|3103498.2500000000|13846599.0000000000|1522 COHN ST|HOUSTON|TX|77007|0300500040036|2025-04-14 16:45:58.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO111|MONDAY|NW|NWMO-A-06|MONDAY-A|NW|S|1st Wednesday|NE|HPC HoustonPermitCenter|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Inspector site visit During my investigation I observed constr||building code violation doing construction without permit 1522 Cohn St mostly visible from Knox St.|Inspector site visit During my investigation I observed construction materials on-site however they appeared untouched and unused. I did not witness any active construction work being performed nor any evidence of new construction activities having b 2500137521|2500137521|816 SNOVER ST HOUSTON TX 77007|29.7692|-95.4047|No Violation Found|2025-04-14 11:45:26.0000000|Apr 14 2025 4:20PM|Parking Violation - 2500137521 - 816 SNOVER ST|Parking Violation|19 Calendar Days|May 3 2025 4:46PM|NW|C|492H|Parking Management|Parking Enforcement|Parking Violation|1|Resolved|2025-04-14 16:46:58.0000000|3108922.5000000000|13844755.0000000000|816 SNOVER ST|HOUSTON|TX|77007|1256220010006|2025-04-14 16:45:26.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||NWMO108|MONDAY|NW|NWMO-A-01|MONDAY-A|NW|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Vehicle no longer at location no violation took a picture||NULL|Vehicle no longer at location no violation took a picture 2500137519|2500137519|5619 INDIGO ST HOUSTON TX 77096|29.6863|-95.4878|Routed|2025-04-14 11:45:13.0000000||Water Meter - 2500137519 - 5619 INDIGO ST|Water Meter|14 Calendar Days|Apr 28 2025 4:47PM|SW|C|531N|Public Works|Customer Account Services|Water Meter|0|Active|2025-04-14 16:47:55.0000000|3083476.0000000000|13813832.0000000000|5619 INDIGO ST|HOUSTON|TX|77096|0953830000024|2025-04-14 16:45:13.0000000|MEYERLAND AREA||SWTU114|TUESDAY|SW|SETU-B-09|TUESDAY-B|SE|S|2nd Wednesday|SW|CAS Water Meter|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Water Meter 4/14/2025 11:47:55 AM||NULL|Public Works 2500137518|2500137518|11023 BURNINGBUSH LN HOUSTON TX 77016|29.8763|-95.2851|Routed|2025-04-14 11:45:06.0000000||Water/Sewer/Drainage Billing - 2500137518 - 11023 BURNINGBUSH LN|Water/Sewer/Drainage Billing|14 Calendar Days|Apr 28 2025 4:47PM|NE|B|415T|Public Works|Customer Account Services|Water/Sewer/Drainage Billing|0|Active|2025-04-14 16:47:17.0000000|3145619.7500000000|13884853.0000000000|11023 BURNINGBUSH LN|HOUSTON|TX|77016|1064690000090|2025-04-14 16:45:06.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-07|TUESDAY-A|NE|S|2nd Wednesday|NE|CAS CustomerAccountServices|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||47031260237 - Leketha D Bankhead is concerned with a possible leak or meter inaccuracy. 00172508-BA-0.625Citizen states her bill has increased and there may be a leak or meter inaccuracy. Please investigate.|Public Works 2500137517|2500137517|8409 SUNNYHILL ST HOUSTON TX 77088|29.8774|-95.4517|Routed|2025-04-14 11:44:48.0000000||Recycling Participation NEW - 2500137517 - 8409 SUNNYHILL ST|Recycling Participation NEW|24 Calendar Days|May 8 2025 4:46PM|NW|B|411R|Solid Waste Management|Recycling|Recycling Participation NEW|0|Active|2025-04-14 16:46:26.0000000|3092827.2500000000|13883623.0000000000|8409 SUNNYHILL ST|HOUSTON|TX|77088|0361150010008|2025-04-14 16:44:48.0000000|ACRES HOME||NWTU121|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE|SWM Recycling|FULL|24 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created Recycling Participation NEW 4/14/2025 1||90032517030|Solid Waste Management 2500137516|20521007-2500137516|4926 N SHEPHERD DR HOUSTON TX 77018|29.8385|-95.4103|Service Completed|2025-04-14 11:44:48.0000000|Apr 14 2025 1:26PM|Water Service - 20521007-2500137516 - 4926 N Shepherd Dr|Water Service|2 Calendar Days|Apr 16 2025 4:44PM|NW|H|452H|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 16:44:48.0000000|3106383.0000000000|13869904.0000000000|4926 N SHEPHERD DR|HOUSTON|TX|77018|0410500030796|2025-04-14 16:44:48.0000000|INDEPENDENCE HEIGHTS||NWTU114|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE|S|3rd Friday|NE||FULL|2 Calendar Days|SCF|2025-04-20 11:15:04.1430000|4/14/2025 1:26:14 PM - Case # 20521007 -2500137516: All investig||No water at Daycareno water|4/14/2025 1:26:14 PM - Case # 20521007 -2500137516: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137514|2500137514|1221 CROSBY ST HOUSTON TX 77019|29.7559|-95.3759|Citation issued|2025-04-14 11:43:46.0000000|Apr 17 2025 11:44AM|Heavy Trash Code Violation - 2500137514 - 1221 CROSBY ST|Heavy Trash Code Violation|25 Working Days|May 19 2025 4:54PM|NW|C|493P|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 16:47:01.0000000|3118213.7500000000|13840214.0000000000|1221 CROSBY ST|HOUSTON|TX|77019|1255060010006|2025-04-14 16:43:46.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Violation remain||there is a desk at the curb for over 6 weeks|Violation remain 2500137513|2500137513|8409 SUNNYHILL ST HOUSTON TX 77088|29.8774|-95.4517|Routed|2025-04-14 11:43:29.0000000||New Resident Container - 2500137513 - 8409 SUNNYHILL ST|New Resident Container|12 Calendar Days|Apr 26 2025 4:44PM|NW|B|411R|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 16:44:38.0000000|3092827.2500000000|13883623.0000000000|8409 SUNNYHILL ST|HOUSTON|TX|77088|0361150010008|2025-04-14 16:43:29.0000000|ACRES HOME||NWTU121|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Latonya Montena created New Resident Container 4/14/2025 11:44:||90032517030|Solid Waste Management 2500137512|2500137512|10902 BRADFORD WAY DR HOUSTON TX 77075|29.608|-95.2545|Routed|2025-04-14 11:43:22.0000000||Missed Heavy Trash Pickup - 2500137512 - 10902 BRADFORD WAY DR|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 4:51PM|SE|I|575V|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 16:44:40.0000000|3158429.7500000000|13787672.0000000000|10902 BRADFORD WAY DR|HOUSTON|TX|77075|1192280020001|2025-04-14 16:43:22.0000000|SOUTH BELT / ELLINGTON||SETH123|THURSDAY|SE|SWTH-B-01|THURSDAY-B|SW|S|2nd Friday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Monica Dominguez created Missed Heavy Trash Pickup 4/14/2025 11||10902 BRADFORD WAY DR|Solid Waste Management 2500137511|2500137511|1620 SAULNIER ST HOUSTON 77019|29.7572|-95.3839|Service Completed|2025-04-14 11:43:21.0000000|Apr 15 2025 9:58AM|Liaison Comm - 2500137511 - 1620 SAULNIER ST|Liaison Comm|5 Working Days|Apr 21 2025 4:50PM|NW|C|493P|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 16:43:45.0000000|3115662.0000000000|13840592.0000000000|1620 SAULNIER ST|HOUSTON||77019|1233940010001|2025-04-14 16:43:21.0000000|FOURTH WARD||NWMO107|MONDAY|NW|NEMO-A-02|MONDAY-A|NE|S|1st Wednesday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||black bin fell into truckxxx-xxx-xxxx-601620 saulnier st 77019|Container department has been notified 2500137510|20521006-2500137510|3104 FOUNDERS ROCK DR HOUSTON TX 77063|29.7317|-95.517|Service Completed|2025-04-14 11:43:08.0000000|Apr 15 2025 1:24PM|Water Service - 20521006-2500137510 - 8715 MEADOWCROFT DR|Water Service|2 Calendar Days|Apr 16 2025 4:43PM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 16:43:08.0000000|3073744.7500000000|13830014.0000000000|3104 FOUNDERS ROCK DR|HOUSTON|TX|77063|1409470020011|2025-04-14 16:43:08.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:23:01 PM - Case # 20521006 -2500137510: Dear Custome||+++ ADDRESS WARNING +++Entered Address: 8715 MEADOWCROFT DRValidated Address: 3104 FOUNDERS ROCK DR - Address Id: 2034266+++ ADDRESS WARNING +++|4/15/2025 1:23:01 PM - Case # 20521006 -2500137510: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137509|2500137509|5027 POINCIANA DR HOUSTON TX 77092|29.8251|-95.4656|Service Completed|2025-04-14 11:43:02.0000000|Apr 16 2025 11:39AM|Dead Animal Collection - 2500137509 - 5027 POINCIANA DR|Dead Animal Collection|4 Calendar Days|Apr 18 2025 4:43PM|NW|C|451L|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 16:43:59.0000000|3088995.5000000000|13864495.0000000000|5027 POINCIANA DR|HOUSTON|TX|77092|0844400000019|2025-04-14 16:43:02.0000000|CENTRAL NORTHWEST||NWTH105|THURSDAY|NW|NWTH-B-07|THURSDAY-B|NW|S|4th Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Samuel Gallegos. Notes: OPOSSUM COLLECTED||5027 Poinciana Dr|Completed by Samuel Gallegos. Notes: OPOSSUM COLLECTED 2500137508|2500137508|10719 LANGDON LN HOUSTON 77072|29.6938|-95.5685|Service Completed|2025-04-14 11:42:31.0000000|Apr 15 2025 9:53AM|Liaison Comm - 2500137508 - 10719 LANGDON LN|Liaison Comm|5 Working Days|Apr 21 2025 4:49PM|SW|J|529L|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 16:42:45.0000000|3057800.2500000000|13815784.0000000000|10719 LANGDON LN|HOUSTON||77072|1004560000049|2025-04-14 16:42:31.0000000|ALIEF|International MD|SWMO121|MONDAY|SW|SWMO-B-07|MONDAY-B|SW|S|1st Wednesday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|Container department has been notified||REQUESTING SUPERVISOR MAKE CONTACT 8322082426 DAISY ALVAREZripped container/damaged beyond repairacct: 44953690219810719 Langdon 2 months No container Original esc. 2500063179|Container department has been notified 2500137507|2500137507|8103 ST LO RD HOUSTON TX 77033|29.666|-95.3415|Service Completed|2025-04-14 11:41:16.0000000|Apr 15 2025 5:01PM|Missed Garbage Pickup - 2500137507 - 8103 ST LO RD|Missed Garbage Pickup|4 Working Days|Apr 18 2025 4:43PM|SE|D|534W|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 16:43:18.0000000|3130142.7500000000|13807862.0000000000|8103 ST LO RD|HOUSTON|TX|77033|0820720000001|2025-04-14 16:41:16.0000000|SOUTH PARK|HCID #10-A|SEFR104|FRIDAY|SE|SEFR-A-06|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||Black bin/ corner house/ needed service/ corner of Belfort and St Lo|Completed by Quinton Kingsby. Notes: 2500137506|2500137506|10711 GLENWOLDE DR HOUSTON TX 77099|29.6792|-95.5683|Routed|2025-04-14 11:40:51.0000000||Parking Violation - 2500137506 - 10711 GLENWOLDE DR|Parking Violation|19 Calendar Days|May 3 2025 4:51PM|SW|J|529Q|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 16:51:43.0000000|3058013.5000000000|13810479.0000000000|10711 GLENWOLDE DR|HOUSTON|TX|77099|1030270000016|2025-04-14 16:40:51.0000000|ALIEF|International MD|SWMO106|MONDAY|SW|SWMO-B-07|MONDAY-B|SW|S|1st Monday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ygnacio Lopez created Parking Violation 4/14/2025 11:51:43 AM||citizen is stating the address has multiple cars parked in the street near his address that have no inspection stickers and are full of junk citizen is concerned because a lot of kids play in the street and believes it can be a street hazard for kids and p|Parking Management 2500137505|2500137505|14506 QUENTION DR HOUSTON TX 77045|29.6162|-95.4414|Routed|2025-04-14 11:40:47.0000000||Parking Violation - 2500137505 - 14506 QUENTION DR|Parking Violation|19 Calendar Days|May 3 2025 4:43PM|SW|K|572N|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 16:43:55.0000000|3099004.5000000000|13788770.0000000000|14506 QUENTION DR|HOUSTON|TX|77045|0852480000016|2025-04-14 16:40:47.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR115|FRIDAY|SW|SWFR-B-06|FRIDAY-B|SW|S|4th Tuesday|SW|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Parking Violation 4/14/2025 11:43:55 A||has a car that parked halfway in the driveway and the other half hanging in the street. has multiple junk vehicles in the driveway and on the street. Has a dumpster in the driveway.|Parking Management 2500137504|2500137504|3807 SUMMA PL HOUSTON 77025|29.6776|-95.4387|Service Completed|2025-04-14 11:40:47.0000000|Apr 19 2025 8:06AM|SWM Escalation - 2500137504 - 3807 SUMMA PL|SWM Escalation|3 Working Days|Apr 17 2025 4:48PM|SW|K|532S|Solid Waste Management|Customer Escalation|SWM Escalation|1|Resolved|2025-04-14 16:41:32.0000000|3099161.7500000000|13811118.0000000000|3807 SUMMA PL|HOUSTON||77025|1347950010003|2025-04-14 16:40:47.0000000|NEAR SOUTHWEST||SWTH115|THURSDAY|SW|SETH-A-08|THURSDAY-A|SE|S|3rd Tuesday|SW|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Can #574252 delivered by Supervisor Forrest||4328753360213807 SUMMA PLACE|Can #574252 delivered by Supervisor Forrest 2500137503|2500137503|7204 ABILENE ST HOUSTON TX 77020|29.7716|-95.2975|Service Completed|2025-04-14 11:40:44.0000000|Apr 14 2025 2:25PM|Dead Animal Collection - 2500137503 - 7204 ABILENE ST|Dead Animal Collection|4 Calendar Days|Apr 18 2025 4:42PM|NE|H|495E|Solid Waste Management|Collections|Dead Animal Collection|1|Resolved|2025-04-14 16:42:00.0000000|3142894.0000000000|13846692.0000000000|7204 ABILENE ST|HOUSTON|TX|77020|0181550000001|2025-04-14 16:40:44.0000000|DENVER HARBOR / PORT HOUSTON||NEFR108|FRIDAY|NE|NEFR-B-02|FRIDAY-B|NE|S|1st Tuesday|NE|SWM CollectionsNE|FULL|4 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM||NULL|Completed by Walter Copper. Notes: ANIMALCOLLECTED COOPER SAM 2500137502|2500137502|5924 ARNCLIFFE DR HOUSTON TX 77088|29.8803|-95.4769|Routed|2025-04-14 11:40:43.0000000||Add a Can Cancellation - 2500137502 - 5924 ARNCLIFFE DR|Add a Can Cancellation|19 Calendar Days|May 3 2025 4:41PM|NW|A|411P|Solid Waste Management|General Support Services|Add a Can Cancellation|0|Active|2025-04-14 16:41:52.0000000|3084822.2500000000|13884440.0000000000|5924 ARNCLIFFE DR|HOUSTON|TX|77088|1057140010012|2025-04-14 16:40:43.0000000|GREATER INWOOD|Near Northwest MD|NWTU122|TUESDAY|NW|NWTU-B-09|TUESDAY-B|NW|S|4th Monday|NE|SWM GenSupportServ|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||Please pick up one ((zzz) can // Cust cancelled ECC Service.|Solid Waste Management 2500137500|221154-2500137500|1602 LAUREL SPRINGS LN HOUSTON TX 77339|30.0391|-95.2488|Service Completed|2025-04-14 11:39:02.0000000|Apr 17 2025 8:09AM|Tree Removal - 221154-2500137500 - 1602 LAUREL SPRINGS LN|Tree Removal|51 Calendar Days|Jun 4 2025 4:42PM|GNEHSA|E|336E|Parks and Recreation|Forestry|Tree Removal|1|Resolved|2025-04-14 16:42:27.0000000|3155233.5000000000|13944423.0000000000|1602 LAUREL SPRINGS LN|HOUSTON|TX|77339|1228420020007|2025-04-14 16:39:02.0000000|KINGWOOD AREA||NETU112|TUESDAY|NE|NETU-A-09|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|51 Calendar Days|Email|2025-04-20 11:15:04.1430000|Tree of concern resides on private property||I had an email from a homeowner at the above address stating that there is "a large dead pine tree on their easement."˙ She believes it poses a hazard and with any upcoming storms could fall on the home.˙ Please check this out and advise what can be done.|Tree of concern resides on private property 2500137499|2500137499|4314 MEYERWOOD DR HOUSTON TX 77096|29.6813|-95.4501|Service Completed|2025-04-14 11:38:50.0000000|Apr 18 2025 10:48AM|Building Code Violation - 2500137499 - 4314 MEYERWOOD DR|Building Code Violation|7 Calendar Days|Apr 21 2025 4:38PM|SW|C|531R|Public Works|Houston Permitting Center|Building Code Violation|1|Resolved|2025-04-14 16:38:50.0000000|3095509.2500000000|13812358.0000000000|4314 MEYERWOOD DR|HOUSTON|TX|77096|0902850000007|2025-04-14 16:38:50.0000000|NEAR SOUTHWEST||SWTH117|THURSDAY|SW|SETH-A-07|THURSDAY-A|SE|S|3rd Wednesday|SW|HPC HoustonPermitCenter|FULL|7 Calendar Days|Email|2025-04-20 11:15:04.1430000|Inspector site visit I52 - 311 construction w/o permits A struc||This construction would seem to violate City of Houston building setbacks requirements. Or COH Building Permit requirements. Could the City please assist with this property.|Inspector site visit I52 - 311 construction w/o permits A structure has been built in the front yard. The structure has been built around a tree and is two levels high. Total height approximately 12'. Sending this investigation to the Legal Department. Ta 2500137498|2500137498|7510 BURGOYNE RD HOUSTON TX 77063|29.7432|-95.5019|Routed|2025-04-14 11:38:38.0000000||Parking Violation - 2500137498 - 7510 BURGOYNE RD|Parking Violation|19 Calendar Days|May 3 2025 4:38PM|SW|G|490V|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 16:38:38.0000000|3078406.0000000000|13834371.0000000000|7510 BURGOYNE RD|HOUSTON|TX|77063|1292740010001|2025-04-14 16:38:38.0000000|MID WEST||||NW|||NW|||NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Joy Murray created Parking Violation 4/14/2025 11:38:38 AM||abandon vehicle on the street.|Parking Management 2500137497|2500137497|7818 KENTON ST HOUSTON TX 77028|29.8151|-95.2857|Service Completed|2025-04-14 11:38:20.0000000|Apr 17 2025 9:59AM|Heavy Trash Code Violation - 2500137497 - 7818 KENTON ST|Heavy Trash Code Violation|25 Working Days|May 19 2025 4:46PM|NE|B|455P|Solid Waste Management|General Support Services|Heavy Trash Code Violation|1|Resolved|2025-04-14 16:39:19.0000000|3146126.0000000000|13862626.0000000000|7818 KENTON ST|HOUSTON|TX|77028|0300180140006|2025-04-14 16:38:20.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE|SWM CodeEnforcement|FULL|25 Working Days|Phone|2025-04-20 11:15:04.1430000|Excessive heavy trash/rubbish storage items and high weeds/gras||NULL|Excessive heavy trash/rubbish storage items and high weeds/grass physically on private property. SWM only service pickup at curbside near right of way (trash and recycling pickup is scheduled for today at time of inspection - refer to Department of Neighb 2500137496|2500137496|9407 VANWOOD ST HOUSTON 77040|29.8775|-95.5011|Routed|2025-04-14 11:38:14.0000000||SWM Escalation - 2500137496 - 9407 VANWOOD ST|SWM Escalation|3 Working Days|Apr 17 2025 4:45PM|NW|A|410R|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 16:38:42.0000000|3077180.0000000000|13883193.0000000000|9407 VANWOOD ST|HOUSTON||77040|1032840000007|2025-04-14 16:38:14.0000000|GREATER INWOOD|Near Northwest MD|NWFR101|FRIDAY|NW|NWFR-A-06|FRIDAY-A|NW|S|4th Monday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Doris Trotter created SWM Escalation 4/14/2025 11:38:42 AM||lid broken on garbage container 2nd one broken from bottom container replacement water account-48212160227 9407 vanwood st|Solid Waste Management 2500137493|2500137493|6830 MOSS ROSE ST HOUSTON TX 77087|29.7075|-95.2968|Service Completed|2025-04-14 11:36:40.0000000|Apr 14 2025 3:32PM|Add a Can - 2500137493 - 6830 MOSS ROSE ST|Add a Can|14 Calendar Days|Apr 28 2025 4:38PM|SE|I|535E|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 16:38:24.0000000|3143857.7500000000|13823393.0000000000|6830 MOSS ROSE ST|HOUSTON|TX|77087|0601270150016|2025-04-14 16:36:40.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||1 STICKER ONLY PLEASE|Solid Waste Management 2500137492|20521005-2500137492|4520 HOLMES RD HOUSTON TX 77033|29.6824|-95.3551|Service Completed|2025-04-14 11:36:15.0000000|Apr 14 2025 12:48PM|Sewer Wastewater - 20521005-2500137492 - 4520 HOLMES RD|Sewer Wastewater|1 Calendar Day|Apr 15 2025 4:38PM|SE|D|533R|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 16:38:16.0000000|3125639.2500000000|13813694.0000000000|4520 HOLMES RD|HOUSTON|TX|77033|1458660010001|2025-04-14 16:36:15.0000000|GREATER OST / SOUTH UNION||||SE|||SE|||SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 12:47:17 PM - Case # 20521005 -2500137492: Investigati||Sewer overflowing on 4/10/ front driveway area by Holmes rd/ overflowing into storm water/ right by HEB|4/14/2025 12:47:17 PM - Case # 20521005 -2500137492: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500137491|12696505-2500137491|6014 W 43RD ST HOUSTON TX 77092|29.8333|-95.4795|Service Completed|2025-04-14 11:36:05.0000000|Apr 15 2025 5:07AM|Traffic Bridge/Freeway Lighting - 12696505-2500137491 - 6014 W 43RD ST|Traffic Bridge/Freeway Lighting|1 Calendar Day|Apr 15 2025 4:41PM|NW|A|451F|Public Works|Transportation Drainage Operations|Traffic Bridge/Freeway Lighting|1|Resolved|2025-04-14 16:41:09.0000000|3084514.5000000000|13867325.0000000000|6014 W 43RD ST|HOUSTON|TX|77092|0852070000010|2025-04-14 16:36:05.0000000|CENTRAL NORTHWEST||NWTH104|THURSDAY|NW|NWTH-B-09|THURSDAY-B|NW|S|4th Tuesday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||citizen reporting street lights are out near 6014 W 43rd st all the way to Us 290 caller states he has reached out to centerpoint and was told they can not service|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :the lighting in this area will be address in the next fiscal year. 2500137490|2500137490|6830 MOSS ROSE ST HOUSTON TX 77087|29.7075|-95.2968|Service Completed|2025-04-14 11:35:11.0000000|Apr 17 2025 8:43AM|Container Replacement - 2500137490 - 6830 MOSS ROSE ST|Container Replacement|10 Calendar Days|Apr 24 2025 4:36PM|SE|I|535E|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 16:36:28.0000000|3143857.7500000000|13823393.0000000000|6830 MOSS ROSE ST|HOUSTON|TX|77087|0601270150016|2025-04-14 16:35:11.0000000|PECAN PARK|East End MD|SEMO115|MONDAY|SE|SEMO-B-02|MONDAY-B|SE|S|1st Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||0418204114156830 Moss Rose St|Completed by Vincent Allen. Notes: 2500137489|2500137489|8106 MARTIN LUTHER KING BLVD HOUSTON TX 77033|29.666|-95.3378|Routed|2025-04-14 11:35:03.0000000||Trash Dumping or Illegal Dumpsite - 2500137489 - 8106 MARTIN LUTHER KING BLVD|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 4:36PM|SE|D|534W|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 16:36:41.0000000|3131333.2500000000|13807900.0000000000|8106 MARTIN LUTHER KING BLVD|HOUSTON|TX|77033|0470560000030|2025-04-14 16:35:03.0000000|SOUTH PARK|HCID #10-A|SEFR104|FRIDAY|SE|SEFR-A-06|FRIDAY-A|SE|S|4th Thursday|SE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Trash Dumping or Illegal Dumpsite 4/14||8106 Martin Luther King Jr.and belfortclosed walgreenstrash flying everywhereblowing through out the neighborhood|Solid Waste Management 2500137488|20521004-2500137488|6947 MARTIN LUTHER KING BLVD HOUSTON TX 77033|29.6767|-95.3364|Service Completed|2025-04-14 11:34:54.0000000|Apr 14 2025 7:10PM|Water Leak - 20521004-2500137488 - 6945 MARTIN LUTHER KING BLVD|Water Leak|10 Calendar Days|Apr 24 2025 4:37PM|SE|D|534S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:37:44.0000000|3131709.5000000000|13811794.0000000000|6947 MARTIN LUTHER KING BLVD|HOUSTON|TX|77033|0761540430018|2025-04-14 16:34:54.0000000|SOUTH PARK||SEFR101|FRIDAY|SE|SEFR-A-03|FRIDAY-A|SE|S|4th Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 7:10:28 PM - Case # 20521004 -2500137488: An investiga||+++ ADDRESS WARNING +++Entered Address: 6945 MARTIN LUTHER KING BLVDValidated Address: 6947 MARTIN LUTHER KING BLVD - Address Id: 1912325+++ ADDRESS WARNING +++|4/14/2025 7:10:28 PM - Case # 20521004 -2500137488: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500137487|307008-2500137487|2223 HUTTON ST HOUSTON TX 77026|29.7824|-95.3321|Routed - Integrated|2025-04-14 11:34:00.0000000||Nuisance On Property - 307008-2500137487 - 2223 HUTTON ST|Nuisance On Property|180 Working Days|Jan 2 2026 5:39PM|NE|B|494B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:39:06.0000000|3131811.3300000000|13850283.6500000000|2223 HUTTON ST|HOUSTON|TX|77026|0170570000026|2025-04-14 16:34:00.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW||1st Thursday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Highweeds behind 2227 Hutton and behind 2223 Hutton there's debris behind 2223 Hutton you can see it from side st|Neighborhoods 2500137486|2500137486|616 E 18TH ST HOUSTON TX 77008|29.8018|-95.3915|Service Completed - Further Actions|2025-04-14 11:33:34.0000000|Apr 15 2025 8:23AM|Missed Yard Waste Pickup - 2500137486 - 616 E 18TH ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 4:38PM|NW|C|453S|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 16:38:41.0000000|3112741.6600000000|13856719.4000000000|616 E 18TH ST|HOUSTON|TX|77008|0201070000001|2025-04-14 16:33:34.0000000|GREATER HEIGHTS||NWTH118|THURSDAY|NW|NETH-B-05|THURSDAY-B|NE||3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||We've had yard waste in compostable bags sitting out for 3 weeks now. Please send yard waste collection to 616 E 18th St. to pick up bags. Thank you|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500137485|2500137485|731 MARLEEN ST HOUSTON TX 77034|29.6523|-95.2311|Service Completed|2025-04-14 11:33:05.0000000|Apr 15 2025 11:15AM|Container Replacement - 2500137485 - 731 MARLEEN ST|Container Replacement|10 Calendar Days|Apr 24 2025 4:36PM|SE|E|576B|Solid Waste Management|Collections|Container Replacement|1|Resolved|2025-04-14 16:36:25.0000000|3165346.7500000000|13804019.0000000000|731 MARLEEN ST|HOUSTON|TX|77034|0822810000012|2025-04-14 16:33:05.0000000|EDGEBROOK AREA||SETH119|THURSDAY|SE|SWTH-B-07|THURSDAY-B|SW|S|2nd Monday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Completed by Vincent Allen. Notes:||NULL|Completed by Vincent Allen. Notes: 2500137483|2500137483|1246 SUNNY DR HOUSTON TX 77037|29.8808|-95.3699|Routed|2025-04-14 11:31:59.0000000||Add a Can - 2500137483 - 1246 SUNNY DR|Add a Can|14 Calendar Days|Apr 28 2025 4:33PM|NE|H|413Q|Solid Waste Management|General Support Services|Add a Can|0|Active|2025-04-14 16:33:07.0000000|3118699.0000000000|13885660.0000000000|1246 SUNNY DR|HOUSTON|TX|77037|0942310000012|2025-04-14 16:31:59.0000000|NORTHSIDE/NORTHLINE||NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|none||NULL|Solid Waste Management 2500137481|20521000-2500137481|3720 LEELAND ST HOUSTON TX 77003|29.7387|-95.3443|Service Completed|2025-04-14 11:31:33.0000000|Apr 14 2025 12:42PM|Water Leak - 20521000-2500137481 - 3700 LEELAND ST|Water Leak|10 Calendar Days|Apr 24 2025 4:32PM|NE|I|494S|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:32:26.0000000|3128481.5000000000|13834174.0000000000|3720 LEELAND ST|HOUSTON|TX|77003|0563090000001|2025-04-14 16:31:33.0000000|GREATER EASTWOOD|East Downtown MD|||SE|||SE|||SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 12:42:38 PM - Case # 20521000 -2500137481: All investi||+++ ADDRESS WARNING +++Entered Address: 3700 LEELAND STValidated Address: 3720 LEELAND ST - Address Id: 7774+++ ADDRESS WARNING +++LEELAND ST MILLER ST|4/14/2025 12:42:38 PM - Case # 20521000 -2500137481: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137480|307004-2500137480|4509 LA BRANCH ST HOUSTON TX 77004|29.7304|-95.3794|Routed - Integrated|2025-04-14 11:31:22.0000000||Nuisance On Property - 307004-2500137480 - 4509 LA BRANCH ST|Nuisance On Property|180 Working Days|Jan 2 2026 5:31PM|SW|D|493X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:31:54.0000000|3117396.0000000000|13830891.0000000000|4509 LA BRANCH ST|HOUSTON|TX|77004|0521480100002|2025-04-14 16:31:22.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Nuisance On Property 4/14/2025 11:31:54||NULL|Neighborhoods 2500137479|307005-2500137479|4507 LA BRANCH ST HOUSTON TX 77004|29.7304|-95.3794|Routed - Integrated|2025-04-14 11:30:40.0000000||Nuisance On Property - 307005-2500137479 - 4507 LA BRANCH ST|Nuisance On Property|180 Working Days|Jan 2 2026 5:31PM|SW|D|493X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:31:17.0000000|3117411.7500000000|13830915.0000000000|4507 LA BRANCH ST|HOUSTON|TX|77004|0521480100003|2025-04-14 16:30:40.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Nuisance On Property 4/14/2025 11:31:17||NULL|Neighborhoods 2500137478|307006-2500137478|2235 HUTTON ST HOUSTON TX 77026|29.7827|-95.332|Routed - Integrated|2025-04-14 11:30:35.0000000||Nuisance On Property - 307006-2500137478 - 2235 HUTTON ST|Nuisance On Property|180 Working Days|Jan 2 2026 5:35PM|NE|B|494B|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:35:38.0000000|3131824.7800000000|13850368.9300000000|2235 HUTTON ST|HOUSTON|TX|77026|0170570000020|2025-04-14 16:30:35.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW||1st Thursday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||Behind 2235 Hutton and 2231 Hutton high weeds plus homeless staying in the green one 2231.|Neighborhoods 2500137476|2500137476|1246 SUNNY DR HOUSTON TX 77037|29.8808|-95.3699|Routed|2025-04-14 11:30:24.0000000||Container Repair - 2500137476 - 1246 SUNNY DR|Container Repair|10 Calendar Days|Apr 24 2025 4:31PM|NE|H|413Q|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 16:31:38.0000000|3118699.0000000000|13885660.0000000000|1246 SUNNY DR|HOUSTON|TX|77037|0942310000012|2025-04-14 16:30:24.0000000|NORTHSIDE/NORTHLINE||NEMO114|MONDAY|NE|NWMO-B-07|MONDAY-B|NW|S|3rd Tuesday|NE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Rhonda Roberson created Container Repair 4/14/2025 11:31:38 AM||Lid fell into truck|Solid Waste Management 2500137475|20521001-2500137475|12345 BOB WHITE DR HOUSTON TX 77035|29.6423|-95.4994|Service Completed|2025-04-14 11:30:09.0000000|Apr 14 2025 1:14PM|Water Leak - 20521001-2500137475 - 12345 BOB WHITE DR|Water Leak|10 Calendar Days|Apr 24 2025 4:32PM|SW|K|570H|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:32:15.0000000|3080279.2500000000|13797706.0000000000|12345 BOB WHITE DR|HOUSTON|TX|77035|1145480000003|2025-04-14 16:30:09.0000000|BRAYS OAKS|HCID #5 (Brays Oaks)|||SW|||SW|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 1:14:06 PM - Case # 20521001 -2500137475: Investigatio||NULL|4/14/2025 1:14:06 PM - Case # 20521001 -2500137475: Investigation has been completed we found that the reported issue related to a different Service line and/or Department. The appropriate Service line/Department within the city has been notified of your 2500137474|20520997-2500137474|4118 W NORTHAMPTON PL HOUSTON TX 77098|29.7295|-95.415|Service Completed|2025-04-14 11:29:56.0000000|Apr 14 2025 12:24PM|Water Leak - 20520997-2500137474 - 4118 W NORTHAMPTON PL|Water Leak|10 Calendar Days|Apr 24 2025 4:31PM|SW|C|492Y|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:31:23.0000000|3106127.0000000000|13830210.0000000000|4118 W NORTHAMPTON PL|HOUSTON|TX|77098|1185920010007|2025-04-14 16:29:56.0000000|UNIVERSITY PLACE|HCID #3 (Upper Kirby)|||SW|||SE|||SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 12:24:37 PM - Case # 20520997 -2500137474: An investig||water meter leak|4/14/2025 12:24:37 PM - Case # 20520997 -2500137474: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500137473|12696504-2500137473|401 W DONOVAN ST HOUSTON TX 77091|29.8437|-95.4055|Service Completed|2025-04-14 11:29:13.0000000|Apr 15 2025 2:39PM|Pothole - 12696504-2500137473 - 401 W DONOVAN ST|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|NW|H|452H|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 16:34:14.0000000|3107851.3500000000|13871813.4400000000|401 W DONOVAN ST|HOUSTON|TX|77091|1418460020006|2025-04-14 16:29:13.0000000|INDEPENDENCE HEIGHTS||NWTU114|TUESDAY|NW|NETU-B-06|TUESDAY-B|NE||3rd Friday|NE||FULL|EOD Next Business Day|Portal|2025-04-20 11:15:04.1430000|... Resolution : ... 52. Large Pothole Completed ... ... Close Comments :||Two potholes on the street in front of 401 W Donovan St Houston TX 77091|Resolution :52. Large Pothole CompletedClose Comments :Maintenance repair completed 2500137472|20521002-2500137472|2131 CAMDEN CREEK LN HOUSTON TX 77077|29.7415|-95.6271|Service Completed|2025-04-14 11:29:11.0000000|Apr 14 2025 12:44PM|Water Leak - 20521002-2500137472 - 2131 CAMDEN CREEK LN|Water Leak|10 Calendar Days|Apr 24 2025 4:34PM|SW|G|488T|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:34:15.0000000|3038715.2900000000|13832569.3300000000|2131 CAMDEN CREEK LN|HOUSTON|TX|77077|1346310030058|2025-04-14 16:29:11.0000000|ELDRIDGE / WEST OAKS||||NW|||NW|||NE||FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|4/14/2025 12:44:13 PM - Case # 20521002 -2500137472: An investig||Water bill was high and after calling to check a service order was created to visit. I checked the meter and was full of water so I was advised to contact 311 to call it in.|4/14/2025 12:44:13 PM - Case # 20521002 -2500137472: An investigation has been completed and a leak was not found at this location. 2500137471|20520998-2500137471|7611 LINDEN ST HOUSTON TX 77012|29.7089|-95.2844|Routed - Integrated|2025-04-14 11:29:07.0000000||Sewer Wastewater - 20520998-2500137471 - 7611 LINDEN ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 4:30PM|SE|I|535F|Public Works|Houston Water|Sewer Wastewater|0|Active|2025-04-14 16:30:13.0000000|3147795.2500000000|13824046.0000000000|7611 LINDEN ST|HOUSTON|TX|77012|0700020030009|2025-04-14 16:29:07.0000000|PECAN PARK|East End MD|SEMO114|MONDAY|SE|SEMO-B-03|MONDAY-B|SE|S|1st Tuesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|WEB 04/18/2025 03:06:52||713.301.7872 cell|Public Works 2500137470|307007-2500137470|4403 FALLEN OAKS DR HOUSTON TX 77091|29.8442|-95.4532|Routed - Integrated|2025-04-14 11:28:58.0000000||Nuisance On Property - 307007-2500137470 - 4403 FALLEN OAKS DR|Nuisance On Property|180 Working Days|Jan 2 2026 5:34PM|NW|B|451D|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:34:00.0000000|3092738.4400000000|13871548.2000000000|4403 FALLEN OAKS DR|HOUSTON|TX|77091|1040640000292|2025-04-14 16:28:58.0000000|ACRES HOME||NWTU116|TUESDAY|NW|NWTU-B-01|TUESDAY-B|NW||4th Tuesday|NE||FULL|180 Working Days|Portal|2025-04-20 11:15:04.1430000|none||At the curb or in a ditch in front of a house|Neighborhoods 2500137469|20520999-2500137469|5121 LINDSAY ST HOUSTON TX 77023|29.7313|-95.3247|Service Completed|2025-04-14 11:28:42.0000000|Apr 15 2025 3:43PM|Water Leak - 20520999-2500137469 - 5121 LINDSAY ST|Water Leak|10 Calendar Days|Apr 24 2025 4:29PM|NE|I|494X|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:29:59.0000000|3134727.5000000000|13831779.0000000000|5121 LINDSAY ST|HOUSTON|TX|77023|0530010000013|2025-04-14 16:28:42.0000000|GREATER EASTWOOD|East End MD|SEMO106|MONDAY|SE|SEMO-A-06|MONDAY-A|SE|S|1st Wednesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:42:16 PM - Case # 20520999 -2500137469: All investig||Meter leak.|4/15/2025 3:42:16 PM - Case # 20520999 -2500137469: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137468|307003-2500137468|4510 LA BRANCH ST HOUSTON TX 77004|29.7307|-95.3798|Routed - Integrated|2025-04-14 11:28:33.0000000||Nuisance On Property - 307003-2500137468 - 4510 LA BRANCH ST|Nuisance On Property|180 Working Days|Jan 2 2026 5:29PM|SW|D|493X|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:29:59.0000000|3117276.7500000000|13830990.0000000000|4510 LA BRANCH ST|HOUSTON|TX|77004|0502870000002|2025-04-14 16:28:33.0000000|MUSEUM PARK|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Nuisance On Property 4/14/2025 11:29:59||NULL|Neighborhoods 2500137467|221151-2500137467|7438 TOUCHSTONE ST HOUSTON TX 77028|29.8383|-95.2944|Service Completed|2025-04-14 11:27:39.0000000|Apr 17 2025 8:08AM|Tree Removal - 221151-2500137467 - 7438 TOUCHSTONE ST|Tree Removal|51 Calendar Days|Jun 4 2025 4:29PM|NE|B|455E|Parks and Recreation|Forestry|Tree Removal|1|Resolved|2025-04-14 16:29:40.0000000|3143115.7500000000|13870970.0000000000|7438 TOUCHSTONE ST|HOUSTON|TX|77028|0731320000460|2025-04-14 16:27:39.0000000|TRINITY / HOUSTON GARDENS||NETH114|THURSDAY|NE|NWTH-A-04|THURSDAY-A|NW|S|2nd Tuesday|NE||FULL|51 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Please email ForestryPlanReview houstontx.gov to request for per||7438 Touchstone St wants to make sure if this is a city tree to take it down.|Please email ForestryPlanReview houstontx.gov to request for permit. 2500137466|2500137466|928 E 26TH ST HOUSTON 77009|29.8106|-95.386|Routed|2025-04-14 11:27:01.0000000||SWM Escalation - 2500137466 - 1004 E 26TH ST|SWM Escalation|3 Working Days|Apr 17 2025 4:35PM|NW|H|453T|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 16:28:12.0000000|3114392.0000000000|13859943.0000000000|928 E 26TH ST|HOUSTON||77009|0350920430013|2025-04-14 16:27:01.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH120|THURSDAY|NW|NWTH-A-07|THURSDAY-A|NW|S|1st Friday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 1004 E 26TH STValidated Address: 928 E 26TH ST - Address Id: 3081654+++ ADDRESS WARNING +++900031713028|Solid Waste Management 2500137464|12696502-2500137464|2239 HUTTON ST HOUSTON TX 77026|29.7828|-95.332|Routed - Integrated|2025-04-14 11:25:05.0000000||Drainage - 12696502-2500137464 - 2239 HUTTON ST|Drainage|30 Calendar Days|May 14 2025 4:25PM|NE|B|494B|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 16:25:17.0000000|3131823.6600000000|13850397.1700000000|2239 HUTTON ST|HOUSTON|TX|77026|0170570000019|2025-04-14 16:25:05.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW||1st Thursday|NE||FULL|30 Calendar Days|Portal|2025-04-20 11:15:04.1430000|WEB 04/14/2025 06:27:34||Behind 2239 Hutton st|Public Works 2500137462|2500137462|3827 W FUQUA ST HOUSTON TX 77045|29.6128|-95.4339|Service Completed|2025-04-14 11:24:20.0000000|Apr 15 2025 3:30PM|Dangerous Commercial Building - 2500137462 - 3827 W FUQUA ST|Dangerous Commercial Building|10 Calendar Days|Apr 24 2025 4:28PM|SW|K|572S|Public Works|Houston Permitting Center|Dangerous Commercial Building|1|Resolved|2025-04-14 16:28:29.0000000|3101413.2500000000|13787623.0000000000|3827 W FUQUA ST|HOUSTON|TX|77045|0150750000024|2025-04-14 16:24:20.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|||SW|||SW|||SW|HPC DangerousComBldg|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|building is secured no access to rear of property..task closed||abandoned building w / no Trespassing sign b uilding is starting to deteriorate unsecured|building is secured no access to rear of property..task closed 2500137461|2500137461|8115 VENUS ST HOUSTON 77088|29.8747|-95.4508|Service Completed|2025-04-14 11:24:13.0000000|Apr 14 2025 11:30AM|Liaison Comm - 2500137461 - 8115 VENUS ST|Liaison Comm|5 Working Days|Apr 21 2025 4:36PM|NW|B|411V|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 16:29:54.0000000|3093140.0000000000|13882673.0000000000|8115 VENUS ST|HOUSTON||77088|0361190070021|2025-04-14 16:24:13.0000000|ACRES HOME||NWTU121|TUESDAY|NW|NWTU-B-08|TUESDAY-B|NW|S|4th Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|At this time solid waste management container department is runn||new resident has not received either black or green can as of yet please provide a timeframe.|At this time solid waste management container department is running behind for all container services. 2500137460|2500137460|10615 EDGAR ST HOUSTON 77047|29.6439|-95.3612|Service Completed|2025-04-14 11:22:55.0000000|Apr 14 2025 3:19PM|MAO General - 2500137460 - 10615 EDGAR ST|MAO General|14 Working Days|May 2 2025 4:27PM|SE|D|573G|Neighborhoods|Mayor's Assistance Office|MAO General|1|Resolved|2025-04-14 16:27:06.0000000|3124138.5000000000|13799644.0000000000|10615 EDGAR ST|HOUSTON||77047|0851030000022|2025-04-14 16:22:55.0000000|SOUTH ACRES / CRESTMONT PARK|HCID #10-A|SEFR113|FRIDAY|SE|SEFR-B-02|FRIDAY-B|SE|S|4th Friday|SE|DON MAO|FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|CL Peugh sent a follow up email to S. Davison and S. Strong to c||4/14/25DON/IPS can reach out MAO Liasion Eldridge P at 832.393.0955 Ms. Duhan will give permission to DON/IPS inspector to go through her mom's house and see the neighbor's backyard. Nuisance On Property - 305920-2500114378 MAO received a call from a conce|CL Peugh sent a follow up email to S. Davison and S. Strong to conduct a check back inspection on 4/14/25. 2500137457|307001-2500137457|2902 CENTER ST HOUSTON TX 77007|29.7697|-95.3885|Routed - Integrated|2025-04-14 11:21:49.0000000||Nuisance On Property - 307001-2500137457 - 2902 Center St|Nuisance On Property|180 Working Days|Jan 2 2026 5:21PM|NW|C|493E|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:21:49.0000000|3114052.5000000000|13845094.0000000000|2902 CENTER ST|HOUSTON|TX|77007|0401020000026|2025-04-14 16:21:49.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Graffiti on back fence of property graffiti on back fence near tracks|Neighborhoods 2500137456|2500137456|9914 BALLANTINE ST HOUSTON TX 77075|29.621|-95.2788|Routed|2025-04-14 11:21:45.0000000||Missed Heavy Trash Pickup - 2500137456 - 9914 BALLANTINE ST|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 4:32PM|SE|I|575P|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 16:25:57.0000000|3150588.7500000000|13792159.0000000000|9914 BALLANTINE ST|HOUSTON|TX|77075|0621410000023|2025-04-14 16:21:45.0000000|GREATER HOBBY AREA||SEFR120|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|India Fernandes created Missed Heavy Trash Pickup 4/14/2025 11:||NULL|Solid Waste Management 2500137455|20520994-2500137455|3110 VALLEY PEAK DR HOUSTON TX 77063|29.7314|-95.5133|Service Completed|2025-04-14 11:21:21.0000000|Apr 15 2025 1:32PM|Water Service - 20520994-2500137455 - 3110 VALLEY PEAK DR|Water Service|2 Calendar Days|Apr 16 2025 4:22PM|SW|F|490Y|Public Works|Houston Water|Water Service|1|Resolved|2025-04-14 16:22:13.0000000|3074906.5000000000|13829972.0000000000|3110 VALLEY PEAK DR|HOUSTON|TX|77063|1455250040015|2025-04-14 16:21:21.0000000|MID WEST||||SW|||SW|||SW||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:31:22 PM - Case # 20520994 -2500137455: Dear Custome||Caller is stating that she has low water pressure.|4/15/2025 1:31:22 PM - Case # 20520994 -2500137455: Dear Customer Please be advised the incident you've reported has already been investigated by another case. We are currently investigating and/or already have a work order pending for this incident ther 2500137454|2500137454|1639 SAGE ST HOUSTON TX 77009|29.7823|-95.3751|Routed|2025-04-14 11:21:16.0000000||Recycling Cart Replace - 2500137454 - 1639 SAGE ST|Recycling Cart Replace|14 Calendar Days|Apr 28 2025 4:21PM|NW|H|493B|Solid Waste Management|Recycling|Recycling Cart Replace|0|Active|2025-04-14 16:21:55.0000000|3118165.7500000000|13849793.0000000000|1639 SAGE ST|HOUSTON|TX|77009|0400530000046|2025-04-14 16:21:16.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW|S|3rd Wednesday|NE|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created Recycling Cart Replace 4/14/2025 11:21:5||Fell into truck. Second report.|Solid Waste Management 2500137453|2500137453|614 MAYFORD ST HOUSTON 77076|29.8613|-95.3686|Service Completed|2025-04-14 11:20:50.0000000|Apr 14 2025 11:33AM|Liaison Comm - 2500137453 - 614 MAYFORD ST|Liaison Comm|5 Working Days|Apr 21 2025 4:28PM|NE|H|413Y|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 16:21:21.0000000|3119335.0000000000|13878573.0000000000|614 MAYFORD ST|HOUSTON||77076|0750700450739|2025-04-14 16:20:50.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|At this time solid waste management container department is runn||614 mayford unit b//9000-3259-403|At this time solid waste management container department is running behind for all container services. 2500137452|20520996-2500137452|2239 HUTTON ST HOUSTON TX 77026|29.7828|-95.332|Service Completed|2025-04-14 11:20:31.0000000|Apr 15 2025 11:34AM|Sewer Wastewater - 20520996-2500137452 - 2239 HUTTON ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 4:25PM|NE|B|494B|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 16:25:33.0000000|3131823.6600000000|13850397.1700000000|2239 HUTTON ST|HOUSTON|TX|77026|0170570000019|2025-04-14 16:20:31.0000000|GREATER FIFTH WARD||NEFR111|FRIDAY|NE|NWFR-B-02|FRIDAY-B|NW||1st Thursday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/15/2025 11:33:57 AM - Case # 20520996 -2500137452: All investi||Behind 2239 Hutton st on the right side has stagnant water due to solid waste digging all the dirt out the ditch plus its stopped up call me if you can't fix or refer it and let me know please what to do there kids behind it plus I told the citize|4/15/2025 11:33:57 AM - Case # 20520996 -2500137452: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137451|2500137451|9400 IRVINGTON BLVD HOUSTON TX 77022|29.8476|-95.3611|Service Completed|2025-04-14 11:20:11.0000000|Apr 14 2025 11:22AM|MAO Events - 2500137451 - 9400 IRVINGTON BLVD|MAO Events|31 Calendar Days|May 15 2025 4:20PM|NE|H|453D|Neighborhoods|Mayor's Assistance Office|MAO Events|1|Resolved|2025-04-14 16:20:16.0000000|3121877.5000000000|13873687.0000000000|9400 IRVINGTON BLVD|HOUSTON|TX|77022|1178810010001|2025-04-14 16:20:11.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|||NE|||NW|||NE|DON MAO|FULL|31 Calendar Days|In Person|2025-04-20 11:15:04.1430000|Attended and participated in the event.||Attended and set up a table with MAO material and handouts. CL talked to constituents about the different departments within the DON and 311.|Attended and participated in the event. 2500137450|2500137450|1220 STONEHOLLOW DR HOUSTON 77339|30.0516|-95.2381|Routed|2025-04-14 11:20:02.0000000||HPW Escalation - 2500137450 - GREENBERRY DR STONEHOLLOW DR|HPW Escalation|3 Working Days|Apr 17 2025 4:28PM|GNEHSA|E|336B|Public Works|Customer Escalation|HPW Escalation|0|Active|2025-04-14 16:21:36.0000000|3158441.7500000000|13948903.0000000000|1220 STONEHOLLOW DR|HOUSTON||77339|1092240060012|2025-04-14 16:20:02.0000000|KINGWOOD AREA||||NE|||NE|||NE|HPW CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created HPW Escalation 4/14/2025 11:21:36 AM||+++ ADDRESS WARNING +++Entered Address: GREENBERRY DR STONEHOLLOW DRValidated Address: 1220 STONEHOLLOW DR - Address Id: 719668+++ ADDRESS WARNING +++Greenberry Dr Stonehollow Dr|Public Works 2500137449|20520995-2500137449|7722 TIMBERWAY LN HOUSTON TX 77072|29.693|-95.6083|Service Completed|2025-04-14 11:19:25.0000000|Apr 14 2025 3:20PM|Water Leak - 20520995-2500137449 - 7722 TIMBERWAY LN|Water Leak|10 Calendar Days|Apr 24 2025 4:22PM|SW|F|528M|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:22:38.0000000|3045177.0000000000|13815122.0000000000|7722 TIMBERWAY LN|HOUSTON|TX|77072|1068890000009|2025-04-14 16:19:25.0000000|ALIEF|International MD|SWMO118|MONDAY|SW|SWMO-B-01|MONDAY-B|SW|S|1st Tuesday|SW||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 3:20:02 PM - Case # 20520995 -2500137449: All investig||water leaking from service line citizen states it is leaking near the backyard7722 Timberway Ln 77072|4/14/2025 3:20:02 PM - Case # 20520995 -2500137449: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137448|2500137448|8108 WEST ST HOUSTON TX 77093|29.8333|-95.3452|Routed|2025-04-14 11:18:50.0000000||Container Replacement - 2500137448 - 8108 WEST ST|Container Replacement|10 Calendar Days|Apr 24 2025 4:23PM|NE|H|454J|Solid Waste Management|Collections|Container Replacement|0|Active|2025-04-14 16:23:52.0000000|3127084.4100000000|13868646.9400000000|8108 WEST ST|HOUSTON|TX|77093|0422290000080|2025-04-14 16:18:50.0000000|EASTEX - JENSEN AREA|Greater Northside MD|NEMO102|MONDAY|NE|NEMO-B-06|MONDAY-B|NE||2nd Friday|NE|SWM Collections|FULL|10 Calendar Days|Portal|2025-04-20 11:15:04.1430000|D365Prod311 created Container Replacement 4/14/2025 11:23:52 AM||City driver crushed garbage can and drove away|Solid Waste Management 2500137447|2500137447|24402 IKES LN HOUSTON TX 77336|30.0256|-95.1023|Service Completed|2025-04-14 11:18:47.0000000|Apr 16 2025 8:12AM|Missed Garbage Pickup - 2500137447 - 903 MALCOMS WAY|Missed Garbage Pickup|4 Working Days|Apr 18 2025 4:19PM|GNEHSA|E|338M|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 16:19:30.0000000|3201789.7500000000|13941061.0000000000|24402 IKES LN|HOUSTON|TX|77336|1412580030044|2025-04-14 16:18:47.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Serviced per 4103||+++ ADDRESS WARNING +++Entered Address: 903 MALCOMS WAYValidated Address: 24402 IKES LN - Address Id: 637952+++ ADDRESS WARNING +++903 MALCOMS WAY|Serviced per 4103 2500137446|307000-2500137446|1605 OLIVER ST HOUSTON TX 77007|29.7722|-95.3867|Routed - Integrated|2025-04-14 11:18:15.0000000||Nuisance On Property - 307000-2500137446 - 1605 Oliver St|Nuisance On Property|180 Working Days|Jan 2 2026 5:18PM|NW|C|493E|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:18:15.0000000|3114622.0000000000|13846030.0000000000|1605 OLIVER ST|HOUSTON|TX|77007|0401120000078|2025-04-14 16:18:15.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|+++ ADDRESS Info +++ Matches Found - Used First Result For Deta||Graffiti graffiti on nearby fencing|Neighborhoods 2500137445|20520993-2500137445|24215 SILVER MAPLE DR HOUSTON TX 77336|30.0243|-95.1035|Routed - Integrated|2025-04-14 11:18:14.0000000||Water Service - 20520993-2500137445 - 24215 SILVER MAPLE DR|Water Service|2 Calendar Days|Apr 16 2025 4:19PM|GNEHSA|E|338M|Public Works|Houston Water|Water Service|0|Active|2025-04-14 16:19:33.0000000|3201335.0000000000|13940520.0000000000|24215 SILVER MAPLE DR|HOUSTON|TX|77336|1183660070051|2025-04-14 16:18:14.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE||FULL|2 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/16/2025 02:40:41||water line damaged 24215 silver maple dr huffman|Public Works 2500137444|2500137444|5421 RUE ST HOUSTON TX 77033|29.6508|-95.3433|Routed|2025-04-14 11:18:06.0000000||Container Repair - 2500137444 - 5421 RUE ST|Container Repair|10 Calendar Days|Apr 24 2025 4:19PM|SE|D|574A|Solid Waste Management|Collections|Container Repair|0|Active|2025-04-14 16:19:58.0000000|3129749.0000000000|13802318.0000000000|5421 RUE ST|HOUSTON|TX|77033|0772470060019|2025-04-14 16:18:06.0000000|SUNNYSIDE|HCID #10-A|SEFR108|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM Collections|FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Container Repair 4/14/2025 11:19:58 A||refer to 2500106225 can was never repaired or replaced has been waiting since 03/21/2025|Solid Waste Management 2500137443|307002-2500137443|8993 IMOGENE ST HOUSTON TX 77036|29.6851|-95.5382|Routed - Integrated|2025-04-14 11:17:58.0000000||Nuisance On Property - 307002-2500137443 - 8993 IMOGENE ST|Nuisance On Property|180 Working Days|Jan 2 2026 5:25PM|SW|J|530N|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:25:56.0000000|3067521.5000000000|13812907.0000000000|8993 IMOGENE ST|HOUSTON|TX|77036|1051650000001|2025-04-14 16:17:58.0000000|SHARPSTOWN|Sharpstown MD|||SW|||SW|||SW||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Raquel Castaneda created Nuisance On Property 4/14/2025 11:25:5||caller's driveway and neighbors' driveway are joined and the neighbors junk is in the driveway blocking caller to pull into her driveway tires lawn mowers stove dish washer grocery baskets and commercial products and other junk keeps her from pulling|Neighborhoods 2500137442|2500137442|8310 CATALINA LN HOUSTON TX 77075|29.613|-95.2699|Service Completed|2025-04-14 11:17:44.0000000|Apr 17 2025 11:29AM|Missed Garbage Pickup - 2500137442 - 8310 CATALINA LN|Missed Garbage Pickup|4 Working Days|Apr 18 2025 4:18PM|SE|I|575U|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 16:18:57.0000000|3153491.0000000000|13789334.0000000000|8310 CATALINA LN|HOUSTON|TX|77075|0772790040003|2025-04-14 16:17:44.0000000|GREATER HOBBY AREA||SEFR122|FRIDAY|SE|SEFR-B-09|FRIDAY-B|SE|S|4th Monday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||container was not serviced and will be getting tags for the bags.|Completed by Quinton Kingsby. Notes: 2500137441|2500137441|1518 PARK ST HOUSTON 77019|29.7517|-95.4032|Routed|2025-04-14 11:17:37.0000000||SWM Escalation - 2500137441 - 1518 PARK ST|SWM Escalation|3 Working Days|Apr 17 2025 4:25PM|NW|C|492R|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 16:18:01.0000000|3109605.2500000000|13838422.0000000000|1518 PARK ST|HOUSTON||77019|1210480010003|2025-04-14 16:17:37.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO121|MONDAY|NW|NEMO-A-04|MONDAY-A|NE|S|1st Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Janell Kitchen created SWM Escalation 4/14/2025 11:18:01 AM||NULL|Solid Waste Management 2500137440|221150-2500137440|13550 FONDREN RD HOUSTON TX 77085|29.6249|-95.5074|Service Completed|2025-04-14 11:17:34.0000000|Apr 17 2025 8:08AM|Tree Trim - 221150-2500137440 - FONDREN RD W OREM DR|Tree Trim|75 Calendar Days|Jun 28 2025 4:19PM|SW|K|570R|Parks and Recreation|Forestry|Tree Trim|1|Resolved|2025-04-14 16:19:56.0000000|3077830.2500000000|13791504.0000000000|13550 FONDREN RD|HOUSTON|TX|77085|1220040010001|2025-04-14 16:17:34.0000000|FONDREN GARDENS|Five Corners HCID #10B|||SW|||SW|||SW||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|No hazard or concern found during inspection||+++ ADDRESS WARNING +++Entered Address: FONDREN RD W OREM DRValidated Address: 13550 FONDREN RD - Address Id: 2027115+++ ADDRESS WARNING +++Caller is stating that the limbs are hanging really low.|No hazard or concern found during inspection 2500137438|2500137438|24402 IKES LN HOUSTON TX 77336|30.0256|-95.1023|Routed|2025-04-14 11:16:17.0000000||New Resident Container - 2500137438 - 903 MALCOMS WAY|New Resident Container|12 Calendar Days|Apr 26 2025 4:18PM|GNEHSA|E|338M|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 16:18:18.0000000|3201789.7500000000|13941061.0000000000|24402 IKES LN|HOUSTON|TX|77336|1412580030044|2025-04-14 16:16:17.0000000|LAKE HOUSTON||NETU108|TUESDAY|NE|NETU-A-02|TUESDAY-A|NE|S|2nd Wednesday|NE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created New Resident Container 4/14/2025 11:18:||+++ ADDRESS WARNING +++Entered Address: 903 MALCOMS WAYValidated Address: 24402 IKES LN - Address Id: 637952+++ ADDRESS WARNING +++|Solid Waste Management 2500137437|2500137437|2220 COLQUITT ST HOUSTON TX 77098|29.7355|-95.4138|Routed|2025-04-14 11:16:10.0000000||Missed Heavy Trash Pickup - 2500137437 - 2220 COLQUITT ST|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 4:23PM|SW|C|492Y|Solid Waste Management|Collections|Missed Heavy Trash Pickup|0|Active|2025-04-14 16:16:42.0000000|3106436.0000000000|13832404.0000000000|2220 COLQUITT ST|HOUSTON|TX|77098|0690270010005|2025-04-14 16:16:10.0000000|GREENWAY / UPPER KIRBY AREA||NWMO115|MONDAY|NW|SWMO-A-01|MONDAY-A|SW|S|1st Wednesday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Ajamesia Williams created Missed Heavy Trash Pickup 4/14/2025 1||NULL|Solid Waste Management 2500137436|12696501-2500137436|7502 SANTA FE DR HOUSTON TX 77061|29.6685|-95.2906|Routed - Integrated|2025-04-14 11:15:56.0000000||Drainage - 12696501-2500137436 - 7502 SANTA FE DR|Drainage|30 Calendar Days|May 14 2025 4:17PM|SE|I|535W|Public Works|Transportation Drainage Operations|Drainage|0|Active|2025-04-14 16:17:33.0000000|3146287.5000000000|13809292.0000000000|7502 SANTA FE DR|HOUSTON|TX|77061|0600050000010|2025-04-14 16:15:56.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 06:23:34||the ditch need to be graded|Public Works 2500137435|20520990-2500137435|2117 MCKEE ST HOUSTON TX 77009|29.7812|-95.3525|Service Completed|2025-04-14 11:15:55.0000000|Apr 14 2025 3:10PM|Sewer Wastewater - 20520990-2500137435 - 2117 MCKEE ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 4:15PM|NE|H|493D|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 16:15:55.0000000|3125359.7500000000|13849640.0000000000|2117 MCKEE ST|HOUSTON|TX|77009|0230110000013|2025-04-14 16:15:55.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW|S|1st Friday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/14/2025 3:09:27 PM - Case # 20520990 -2500137435: All investig||NULL|4/14/2025 3:09:27 PM - Case # 20520990 -2500137435: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137434|2500137434|517 RIDGE ST HOUSTON TX 77009|29.7832|-95.377|Service Completed - Further Actions|2025-04-14 11:15:22.0000000|Apr 15 2025 8:23AM|Missed Yard Waste Pickup - 2500137434 - 517 RIDGE ST|Missed Yard Waste Pickup|6 Working Days|Apr 22 2025 4:20PM|NW|H|493B|Solid Waste Management|Collections|Missed Yard Waste Pickup|1|Resolved|2025-04-14 16:20:24.0000000|3117561.0700000000|13850122.3100000000|517 RIDGE ST|HOUSTON|TX|77009|0373100000013|2025-04-14 16:15:22.0000000|GREATER HEIGHTS|Greater Northside MD|NWTH124|THURSDAY|NW|NWTH-A-10|THURSDAY-A|NW||3rd Wednesday|NE|SWM Collections|FULL|6 Working Days|Portal|2025-04-20 11:15:04.1430000|Due operational priorities services have been delayed. Crews are||I filed this case: #2500118464 on March 31 detailing that it had been two weeks without the bagged yard trimmings and bundle twigs picked up. The response was that it was "Resolved" and that I could take the waste to an area depository. Since I pay for t|Due operational priorities services have been delayed. Crews are working to service these areas. Thanks for your patience. 2500137433|2500137433|4215 HULL ST HOUSTON TX 77021|29.6937|-95.3558|Routed|2025-04-14 11:15:19.0000000||Trash Dumping or Illegal Dumpsite - 2500137433 - 4215 hull street|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 4:15PM|SE|D|533M|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 16:15:35.0000000|3125299.7500000000|13817782.0000000000|4215 HULL ST|HOUSTON|TX|77021|0332150040015|2025-04-14 16:15:19.0000000|GREATER OST / SOUTH UNION||SETU111|TUESDAY|SE|SWTU-A-07|TUESDAY-A|SW|S|3rd Tuesday|SE|SWM Collections|FULL|29 Calendar Days|In Person|2025-04-20 11:15:04.1430000|none||+++ ADDRESS WARNING +++Entered Address: 4215 hull streetValidated Address: 4215 HULL ST - Address Id: 132515+++ ADDRESS WARNING +++Wood waste and tire on the right of way and in the ditch.|Solid Waste Management 2500137432|307009-2500137432|1208 DIESEL ST HOUSTON TX 77007|29.7713|-95.3892|Routed - Integrated|2025-04-14 11:14:57.0000000||Nuisance On Property - 307009-2500137432 - 2803 hicks street|Nuisance On Property|180 Working Days|Jan 2 2026 5:14PM|NW|C|493E|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:14:57.0000000|3113953.5000000000|13845839.0000000000|1208 DIESEL ST|HOUSTON|TX|77007|0401120000067|2025-04-14 16:14:57.0000000|WASHINGTON AVENUE COALITION / MEMORIAL PARK||||NW|||NE|||NE||FULL|180 Working Days|SCF|2025-04-20 11:15:04.1430000|WEB Address corrected to valid HCAD listing for the property in||+++ ADDRESS Warning +++Entered Address: 1200-1252 Diesel StValidated Address: 1209 DIESEL ST - Address Id: 35732+++ ADDRESS Warning +++Trash being dumped and high weeds area not maintained at all for high weeds and trash. homeless people hide in area.|Neighborhoods 2500137431|2500137431|614 MAYFORD ST HOUSTON 77076|29.8613|-95.3686|Service Completed|2025-04-14 11:14:42.0000000|Apr 14 2025 11:31AM|Liaison Comm - 2500137431 - 614 MAYFORD ST|Liaison Comm|5 Working Days|Apr 21 2025 4:26PM|NE|H|413Y|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 16:19:01.0000000|3119335.0000000000|13878573.0000000000|614 MAYFORD ST|HOUSTON||77076|0750700450739|2025-04-14 16:14:42.0000000|NORTHSIDE/NORTHLINE|Greater Northside MD|NEMO112|MONDAY|NE|NWMO-B-03|MONDAY-B|NW|S|3rd Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|At this time solid waste management container department is runn||614 mayford //9000-3259-403|At this time solid waste management container department is running behind for all container services. 2500137430|20520991-2500137430|5414 EASTLAND ST HOUSTON TX 77028|29.8105|-95.2807|Service Completed|2025-04-14 11:14:37.0000000|Apr 15 2025 1:12PM|Sewer Wastewater - 20520991-2500137430 - 5414 EASTLAND ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 4:16PM|NE|B|455T|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 16:16:37.0000000|3147777.2500000000|13861006.0000000000|5414 EASTLAND ST|HOUSTON|TX|77028|0381780000025|2025-04-14 16:14:37.0000000|SETTEGAST||NETH110|THURSDAY|NE|NWTH-A-03|THURSDAY-A|NW|S|2nd Monday|NE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 1:11:24 PM - Case # 20520991 -2500137430: All investig||Caller requesting line cleared out|4/15/2025 1:11:24 PM - Case # 20520991 -2500137430: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137429|2500137429|12303 QUEENSBURY LN HOUSTON 77024|29.7772|-95.5448|Routed|2025-04-14 11:14:23.0000000||SWM Escalation - 2500137429 - 12303 QUEENSBURY LN|SWM Escalation|3 Working Days|Apr 17 2025 4:22PM|NW|G|490E|Solid Waste Management|Customer Escalation|SWM Escalation|0|Active|2025-04-14 16:15:03.0000000|3064429.0000000000|13846320.0000000000|12303 QUEENSBURY LN|HOUSTON||77024|0935910000064|2025-04-14 16:14:23.0000000|MEMORIAL||NWMO104|MONDAY|NW|NWMO-A-08|MONDAY-A|NW|S|4th Wednesday|NE|SWM CustomerEscalation|FULL|3 Working Days|Phone|2025-04-20 11:15:04.1430000|Jesus Delgadillo created SWM Escalation 4/14/2025 11:15:03 AM||2515-3692-14312303 QUEENSBURY LN|Solid Waste Management 2500137428|12696499-2500137428|809 BIGELOW ST HOUSTON TX 77009|29.7916|-95.3593|Routed - Integrated|2025-04-14 11:14:01.0000000||Street Condition - 12696499-2500137428 - 809 bigelow street|Street Condition|30 Calendar Days|May 14 2025 4:14PM|NE|H|453Z|Public Works|Transportation Drainage Operations|Street Condition|0|Active|2025-04-14 16:14:41.0000000|3123064.7500000000|13853345.0000000000|809 BIGELOW ST|HOUSTON|TX|77009|0211720310012|2025-04-14 16:14:01.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|30 Calendar Days|Phone|2025-04-20 11:15:04.1430000|WEB 04/14/2025 06:23:41||+++ ADDRESS WARNING +++Entered Address: 809 bigelow streetValidated Address: 809 BIGELOW ST - Address Id: 59641+++ ADDRESS WARNING +++|Public Works 2500137427|2500137427|8515 HORNWOOD DR HOUSTON 77036|29.7096|-95.5357|Service Completed|2025-04-14 11:13:48.0000000|Apr 14 2025 11:32AM|Liaison Comm - 2500137427 - 8515 HORNWOOD DR|Liaison Comm|5 Working Days|Apr 21 2025 4:21PM|SW|J|530E|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 16:14:50.0000000|3068038.7500000000|13821825.0000000000|8515 HORNWOOD DR|HOUSTON||77036|0965130000002|2025-04-14 16:13:48.0000000|SHARPSTOWN|Sharpstown MD|SWMO115|MONDAY|SW|SWMO-A-10|MONDAY-A|SW|S|2nd Monday|SW|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|At this time solid waste management container department is runn||2500125031caller still waiting for replacement of containers both black and green one too.recycling can has holes and lid missing|At this time solid waste management container department is running behind for all container services. 2500137426|12696500-2500137426|3403 CETTI ST HOUSTON TX 77009|29.7916|-95.3592|Service Completed|2025-04-14 11:13:03.0000000|Apr 14 2025 3:19PM|Street Hazard - 12696500-2500137426 - 3403 CETTI ST|Street Hazard|10 Calendar Days|Apr 24 2025 4:13PM|NE|H|453Z|Public Works|Transportation Drainage Operations|Street Hazard|1|Resolved|2025-04-14 16:13:43.0000000|3123100.0000000000|13853355.0000000000|3403 CETTI ST|HOUSTON|TX|77009|0211720310012|2025-04-14 16:13:03.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||NULL|Resolution :11. No safety hazard found no action neededClose Comments :No hazard found 2500137425|306998-2500137425|12915 SEGREST DR HOUSTON TX 77047|29.6223|-95.3637|Routed - Integrated|2025-04-14 11:12:50.0000000||Nuisance On Property - 306998-2500137425 - 12915 SEGREST DR|Nuisance On Property|180 Working Days|Jan 2 2026 5:14PM|SE|D|573Q|Neighborhoods|Investigations|Nuisance On Property|0|Active|2025-04-14 16:14:15.0000000|3123582.2500000000|13791768.0000000000|12915 SEGREST DR|HOUSTON|TX|77047|1013660000004|2025-04-14 16:12:50.0000000|SOUTH ACRES / CRESTMONT PARK|Five Corners HCID #10B|SEFR115|FRIDAY|SE|SEFR-B-03|FRIDAY-B|SE|S|4th Friday|SE||FULL|180 Working Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Nuisance On Property 4/14/2025 11:14:15 A||Grass high behind 12915 SEGREST DR by bayou|Neighborhoods 2500137424|12696497-2500137424|3403 CETTI ST HOUSTON TX 77009|29.7916|-95.3592|Service Completed|2025-04-14 11:11:50.0000000|Apr 17 2025 6:01AM|Traffic Signs - 12696497-2500137424 - 3403 CETTI ST|Traffic Signs|14 Working Days|May 2 2025 4:12PM|NE|H|453Z|Public Works|Transportation Drainage Operations|Traffic Signs|1|Resolved|2025-04-14 16:12:44.0000000|3123100.0000000000|13853355.0000000000|3403 CETTI ST|HOUSTON|TX|77009|0211720310012|2025-04-14 16:11:50.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR115|FRIDAY|NE|NWFR-B-07|FRIDAY-B|NW|S|1st Friday|NE||FULL|14 Working Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 08. Maintenance repair has been completed ... ... Clo||road hump sign missing|Resolution :08. Maintenance repair has been completedClose Comments :MAINTENANCE COMPLETED 2500137423|20520988-2500137423|8223 HARTFORD ST HOUSTON TX 77017|29.6917|-95.2736|Service Completed|2025-04-14 11:11:39.0000000|Apr 15 2025 3:43PM|Water Leak - 20520988-2500137423 - 8223 HARTFORD ST|Water Leak|10 Calendar Days|Apr 24 2025 4:12PM|SE|I|535P|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:12:39.0000000|3151410.2500000000|13817900.0000000000|8223 HARTFORD ST|HOUSTON|TX|77017|0283370000016|2025-04-14 16:11:39.0000000|PARK PLACE||SEMO118|MONDAY|SE|SEMO-B-05|MONDAY-B|SE|S|1st Tuesday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/15/2025 3:41:46 PM - Case # 20520988 -2500137423: All investig||standing water on the street for about three months|4/15/2025 3:41:46 PM - Case # 20520988 -2500137423: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137422|2500137422|5743 COLLINS RD HOUSTON TX 77016|29.8894|-95.3047|Service Completed|2025-04-14 11:11:36.0000000|Apr 15 2025 1:24PM|Missed Heavy Trash Pickup - 2500137422 - 5743 COLLINS RD|Missed Heavy Trash Pickup|7 Working Days|Apr 23 2025 4:19PM|NE|B|414R|Solid Waste Management|Collections|Missed Heavy Trash Pickup|1|Resolved|2025-04-14 16:12:28.0000000|3139258.2500000000|13889425.0000000000|5743 COLLINS RD|HOUSTON|TX|77016|0270070090014|2025-04-14 16:11:36.0000000|EAST LITTLE YORK / HOMESTEAD||NETU101|TUESDAY|NE|NETU-A-08|TUESDAY-A|NE|S|2nd Thursday|NE|SWM Collections|FULL|7 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Donald Brown. Notes: over the 8 cubic yard 2 trai||NULL|Completed by Donald Brown. Notes: over the 8 cubic yard 2 trailer load no service 2500137421|20520992-2500137421|2115 MCKEE ST HOUSTON TX 77009|29.7811|-95.3525|Service Completed|2025-04-14 11:10:41.0000000|Apr 14 2025 12:46PM|Sewer Wastewater - 20520992-2500137421 - 2115 MCKEE ST|Sewer Wastewater|1 Calendar Day|Apr 15 2025 4:15PM|NE|H|493D|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 16:15:44.0000000|3125361.1400000000|13849606.5700000000|2115 MCKEE ST|HOUSTON|TX|77009|0230110000008|2025-04-14 16:10:41.0000000|NEAR NORTHSIDE|Greater Northside MD|NEFR118|FRIDAY|NE|NWFR-B-06|FRIDAY-B|NW||1st Friday|NE||FULL|1 Calendar Day|Portal|2025-04-20 11:15:04.1430000|4/14/2025 12:44:59 PM - Case # 20520992 -2500137421: All investi||backed up sewer lines on Mckee st between lee and noble|4/14/2025 12:44:59 PM - Case # 20520992 -2500137421: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137420|2500137420|14223 GOWLAND ST HOUSTON TX 77045|29.6201|-95.4333|Service Completed|2025-04-14 11:10:18.0000000|Apr 14 2025 5:40PM|Missed Garbage Pickup - 2500137420 - 14223 GOWLAND ST|Missed Garbage Pickup|4 Working Days|Apr 18 2025 4:10PM|SW|K|572N|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 16:10:18.0000000|3101532.2500000000|13790276.0000000000|14223 GOWLAND ST|HOUSTON|TX|77045|0845780000036|2025-04-14 16:10:18.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|address serviced 4/14/25 Bennett||Trash bins nor recycling bins picked up on Friday|address serviced 4/14/25 Bennett 2500137419|2500137419|3723 HEATHERBROOK DR HOUSTON TX 77045|29.6223|-95.4329|Service Completed|2025-04-14 11:10:04.0000000|Apr 15 2025 9:15AM|Missed Recycling Pickup - 2500137419 - 3723 HEATHERBROOK DR|Missed Recycling Pickup|4 Working Days|Apr 18 2025 4:13PM|SW|K|572P|Solid Waste Management|Recycling|Missed Recycling Pickup|1|Resolved|2025-04-14 16:13:21.0000000|3101615.5000000000|13791076.0000000000|3723 HEATHERBROOK DR|HOUSTON|TX|77045|0845760000012|2025-04-14 16:10:04.0000000|CENTRAL SOUTHWEST|Five Corners HCID #10B|SWFR116|FRIDAY|SW|SWFR-B-03|FRIDAY-B|SW|S|4th Tuesday|SW|SWM Recycling|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Crews are working in area on 4/25/25.||I would like to know why our whole area has not been serviced on time for garbage and recycle on our scheduled day.|Crews are working in area on 4/25/25. 2500137418|2500137418|8607 ROCKFORD DR HOUSTON TX 77033|29.6582|-95.3428|Service Completed|2025-04-14 11:09:58.0000000|Apr 15 2025 4:39PM|Missed Garbage Pickup - 2500137418 - 8607 ROCKFORD DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 4:10PM|SE|D|574A|Solid Waste Management|Collections|Missed Garbage Pickup|1|Resolved|2025-04-14 16:10:41.0000000|3129818.2500000000|13805013.0000000000|8607 ROCKFORD DR|HOUSTON|TX|77033|0851900000002|2025-04-14 16:09:58.0000000|SOUTH PARK|HCID #10-A|SEFR107|FRIDAY|SE|SEFR-A-08|FRIDAY-A|SE|S|4th Tuesday|SE|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Completed by Quinton Kingsby. Notes:||NULL|Completed by Quinton Kingsby. Notes: 2500137417|2500137417|9514 CADDO RD HOUSTON 77078|29.8567|-95.2492|Service Completed|2025-04-14 11:09:55.0000000|Apr 14 2025 11:32AM|Liaison Comm - 2500137417 - 9514 CADDO RD|Liaison Comm|5 Working Days|Apr 21 2025 4:18PM|NE|B|456A|311 HelpLine|Liaison Assistance|Liaison Comm|1|Resolved|2025-04-14 16:11:20.0000000|3157235.5000000000|13878123.0000000000|9514 CADDO RD|HOUSTON||77078|0771790040072|2025-04-14 16:09:55.0000000|EAST HOUSTON||NETH116|THURSDAY|NE|NETH-A-02|THURSDAY-A|NE|S|2nd Monday|NE|311 LiaisonNote|FULL|5 Working Days|Phone|2025-04-20 11:15:04.1430000|At this time solid waste management container department is runn||has been waiting three weeks for repair or repalcement pf black garbage can.|At this time solid waste management container department is running behind for all container services. 2500137416|2500137416|1025 MARCONI ST HOUSTON TX 77019|29.7567|-95.393|Routed|2025-04-14 11:09:52.0000000||Parking Violation - 2500137416 - 1109 MARCONI ST|Parking Violation|19 Calendar Days|May 3 2025 4:10PM|NW|C|493N|Parking Management|Parking Enforcement|Parking Violation|0|Active|2025-04-14 16:10:52.0000000|3112824.0000000000|13840338.0000000000|1025 MARCONI ST|HOUSTON|TX|77019|0101650000008|2025-04-14 16:09:52.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO116|MONDAY|NW|NEMO-A-01|MONDAY-A|NE|S|1st Wednesday|NE|PM ParkingEnforcement|FULL|19 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Traneice Gilder created Parking Violation 4/14/2025 11:10:52 AM||+++ ADDRESS WARNING +++Entered Address: 1109 MARCONI STValidated Address: 1025 MARCONI ST - Address Id: 186600+++ ADDRESS WARNING +++reporting abandoned vehicle has been parked at least a month 1109 Marconi white hyundai suvnorth carolina plates -kcn4810|Parking Management 2500137415|12696496-2500137415|2201 MACGREGOR WAY HOUSTON TX 77004|29.7165|-95.3809|Service Completed|2025-04-14 11:09:34.0000000|Apr 15 2025 6:43AM|Traffic Markings - 12696496-2500137415 - ALMEDA RD MACGREGOR WAY|Traffic Markings|28 Calendar Days|May 12 2025 4:09PM|SW|D|533B|Public Works|Transportation Drainage Operations|Traffic Markings|1|Resolved|2025-04-14 16:09:34.0000000|3117143.2500000000|13825831.0000000000|2201 MACGREGOR WAY|HOUSTON|TX|77004|none|2025-04-14 16:09:34.0000000|MACGREGOR|Greater Southeast MD|SWTU117|TUESDAY|SW|SETU-B-01|TUESDAY-B|SE|S|3rd Monday|SW||FULL|28 Calendar Days|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 32.Duplicate Case/Previously reported by another||+++ ADDRESS WARNING +++Entered Address: ALMEDA RD MACGREGOR WAYValidated Address: 2201 MACGREGOR WAY - Address Id: 2054160+++ ADDRESS WARNING +++|Resolution :32.Duplicate Case/Previously reported by another citizen Close Comments :Concern has previously been investigated and will be worked in FIFO order. Refer to Service Request 12578595 2500137414|2500137414|4100 MONTROSE BLVD HOUSTON TX 77006|29.7359|-95.3912|Routed|2025-04-14 11:09:31.0000000||Trash Dumping or Illegal Dumpsite - 2500137414 - 4100 montrose boulevard|Trash Dumping or Illegal Dumpsite|29 Calendar Days|May 13 2025 4:16PM|SW|C|493W|Solid Waste Management|Collections|Trash Dumping or Illegal Dumpsite|0|Active|2025-04-14 16:16:05.0000000|3113572.7500000000|13832777.0000000000|4100 MONTROSE BLVD|HOUSTON|TX|77006|none|2025-04-14 16:09:31.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-08|MONDAY-A|NE|S|1st Wednesday|NE|SWM Collections|FULL|29 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Charita Santiago created Trash Dumping or Illegal Dumpsite 4/14||+++ ADDRESS WARNING +++Entered Address: 4100 montrose boulevardValidated Address: 4100 MONTROSE BLVD - Address Id: 2051168+++ ADDRESS WARNING +++Montrose and Richmond4100 Montroseillegal dumping|Solid Waste Management 2500137413|12696498-2500137413|4500 MONTROSE BLVD HOUSTON TX 77006|29.7312|-95.3914|Service Completed|2025-04-14 11:09:10.0000000|Apr 15 2025 10:49AM|Pothole - 12696498-2500137413 - 4614 montrose boulevard|Pothole|EOD Next Business Day|Apr 15 2025 9:00AM|SW|C|493W|Public Works|Transportation Drainage Operations|Pothole|1|Resolved|2025-04-14 16:11:07.0000000|3113538.0000000000|13831523.0000000000|4500 MONTROSE BLVD|HOUSTON|TX|77006|0302450000010|2025-04-14 16:09:10.0000000|NEARTOWN - MONTROSE|Montrose Management District|NWMO117|MONDAY|NW|NEMO-A-09|MONDAY-A|NW|S|1st Wednesday|NE||FULL|EOD Next Business Day|Phone|2025-04-20 11:15:04.1430000|... Resolution : ... 11. No safety hazard found no action needed ... ...||+++ ADDRESS WARNING +++Entered Address: 4614 montrose boulevardValidated Address: 4500 MONTROSE BLVD - Address Id: 34853+++ ADDRESS WARNING +++montrose south west|Resolution :11. No safety hazard found no action neededClose Comments :No safety hazard found 2500137412|20520989-2500137412|1093 ELLINGTON ST HOUSTON TX 77088|29.8808|-95.4292|Service Completed|2025-04-14 11:08:50.0000000|Apr 14 2025 4:01PM|Fire Hydrant - 20520989-2500137412 - 1093 ELLINGTON ST|Fire Hydrant|12 Calendar Days|Apr 26 2025 4:10PM|NW|B|412P|Public Works|Houston Water|Fire Hydrant|1|Resolved|2025-04-14 16:10:43.0000000|3099923.5000000000|13885086.0000000000|1093 ELLINGTON ST|HOUSTON|TX|77088|0630740740003|2025-04-14 16:08:50.0000000|ACRES HOME||NWTU117|TUESDAY|NW|NWTU-B-04|TUESDAY-B|NW|S|3rd Friday|NE||FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 4:00:12 PM - Case # 20520989 -2500137412: An investiga||Caller is stating that the fire hydrant leak is on the corner of Wheatley St Ellington St|4/14/2025 4:00:12 PM - Case # 20520989 -2500137412: An investigation has been completed and a leak was not found at this location. 2500137410|2500137410|8310 MORLEY ST HOUSTON TX 77061|29.661|-95.2676|Service Completed|2025-04-14 11:08:22.0000000|Apr 14 2025 3:26PM|Add a Can - 2500137410 - 8310 MORLEY ST|Add a Can|14 Calendar Days|Apr 28 2025 4:11PM|SE|I|575C|Solid Waste Management|General Support Services|Add a Can|1|Resolved|2025-04-14 16:11:27.0000000|3153663.5000000000|13806792.0000000000|8310 MORLEY ST|HOUSTON|TX|77061|0950860000003|2025-04-14 16:08:22.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU102|TUESDAY|SE|SETU-A-01|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM GenSupportServ|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Solid Waste Management||0645-1660-1289 // needs to renew adtl bin's sticker8310 morely|Solid Waste Management 2500137409|2500137409|7208 MCHENRY ST HOUSTON TX 77087|29.6876|-95.3004|Routed|2025-04-14 11:07:57.0000000||New Resident Container - 2500137409 - 7208 MCHENRY ST|New Resident Container|12 Calendar Days|Apr 26 2025 4:09PM|SE|I|534R|Solid Waste Management|Collections|New Resident Container|0|Active|2025-04-14 16:09:07.0000000|3142958.5000000000|13816130.0000000000|7208 MCHENRY ST|HOUSTON|TX|77087|0590700270002|2025-04-14 16:07:57.0000000|GOLFCREST / BELLFORT / REVEILLE||SETU103|TUESDAY|SE|SETU-A-04|TUESDAY-A|SE|S|3rd Wednesday|SE|SWM Collections|FULL|12 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Sara Leal created New Resident Container 4/14/2025 11:09:07 AM||NULL|Solid Waste Management 2500137407|20520985-2500137407|11117 VILLAGE BEND LN HOUSTON TX 77072|29.6914|-95.5737|Service Completed|2025-04-14 11:07:24.0000000|Apr 14 2025 2:54PM|Water Main Valve - 20520985-2500137407 - 11117 VILLAGE BEND LN|Water Main Valve|5 Calendar Days|Apr 19 2025 4:10PM|SW|F|529K|Public Works|Houston Water|Water Main Valve|1|Resolved|2025-04-14 16:10:38.0000000|3056166.0000000000|13814877.0000000000|11117 VILLAGE BEND LN|HOUSTON|TX|77072|1063440020005|2025-04-14 16:07:24.0000000|ALIEF|International MD|||SW|||SW|||SW||FULL|5 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 2:53:04 PM - Case # 20520985 -2500137407: All investig||caller says the water valve has not been repaired and needs it to repair a leak he has|4/14/2025 2:53:04 PM - Case # 20520985 -2500137407: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137406|2500137406|11019 LANGDON LN HOUSTON TX 77072|29.6937|-95.5736|Routed|2025-04-14 11:07:18.0000000||Recycling Cart Repair - 2500137406 - 11019 LANGDON LN|Recycling Cart Repair|14 Calendar Days|Apr 28 2025 4:09PM|SW|F|529K|Solid Waste Management|Recycling|Recycling Cart Repair|0|Active|2025-04-14 16:09:12.0000000|3056179.5000000000|13815713.0000000000|11019 LANGDON LN|HOUSTON|TX|77072|1002600000004|2025-04-14 16:07:18.0000000|ALIEF|International MD|SWMO121|MONDAY|SW|SWMO-B-07|MONDAY-B|SW|S|1st Wednesday|SW|SWM Recycling|FULL|14 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Madison Jenkins created Recycling Cart Repair 4/14/2025 11:09:1||NULL|Solid Waste Management 2500137405|20520986-2500137405|7220 SANTA FE DR HOUSTON TX 77061|29.6617|-95.3015|Service Completed|2025-04-14 11:07:05.0000000|Apr 14 2025 6:30PM|Water Leak - 20520986-2500137405 - 7220 SANTA FE DR|Water Leak|10 Calendar Days|Apr 24 2025 4:09PM|SE|I|534Z|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:09:54.0000000|3142906.7500000000|13806704.0000000000|7220 SANTA FE DR|HOUSTON|TX|77061|0600060050014|2025-04-14 16:07:05.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SEFR121|FRIDAY|SE|SEFR-A-01|FRIDAY-A|SE|S|3rd Monday|SE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 6:30:26 PM - Case # 20520986 -2500137405: All investig||NULL|4/14/2025 6:30:26 PM - Case # 20520986 -2500137405: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137404|2500137404|11240 HOMESTEAD RD HOUSTON 77016|29.8824|-95.3002|Service Completed|2025-04-14 11:06:44.0000000|Apr 17 2025 8:17AM|Nuisance on Commercial Property - 2500137404 - 11240 HOMESTEAD RD|Nuisance on Commercial Property|7 Calendar Days|Apr 21 2025 4:23PM|NE|B|414R|Public Works|Houston Permitting Center|Nuisance on Commercial Property|1|Resolved|2025-04-14 16:23:48.0000000|3140777.5000000000|13886946.0000000000|11240 HOMESTEAD RD|HOUSTON||77016|1231210010001|2025-04-14 16:06:44.0000000|EAST LITTLE YORK / HOMESTEAD||NETU105|TUESDAY|NE|NETU-A-01|TUESDAY-A|NE|S|2nd Wednesday|NE|HPC DangerousComBldg|FULL|7 Calendar Days|Phone|2025-04-20 11:15:04.1430000|site visited notice posted follow up scheduled.||BAGS OF SHEETROCK ON PROPERTY AND IN THE DITCH OPEN BAGS SPILLAGE.|site visited notice posted follow up scheduled. 2500137402|2500137402|11818 ACADIAN DR HOUSTON TX 77099|29.6615|-95.5885|Routed|2025-04-14 11:06:28.0000000||Missed Garbage Pickup - 2500137402 - 11818 ACADIAN DR|Missed Garbage Pickup|4 Working Days|Apr 18 2025 4:12PM|SW|F|529W|Solid Waste Management|Collections|Missed Garbage Pickup|0|Active|2025-04-14 16:12:43.0000000|3051796.0000000000|13803876.0000000000|11818 ACADIAN DR|HOUSTON|TX|77099|1146160030024|2025-04-14 16:06:28.0000000|ALIEF||SWMO104|MONDAY|SW|SWMO-B-04|MONDAY-B|SW|S|1st Monday|SW|SWM Collections|FULL|4 Working Days|Phone|2025-04-20 11:15:04.1430000|Sandra Jimenez created Missed Garbage Pickup 4/14/2025 11:12:43||caller states driver previously got out of his truck and asked what he is putting in my trash can and needs to watch what he puts in the bin// missed pick up several times/ the driver got out again today and opened the lid to look inside and did not pick u|Solid Waste Management 2500137401|221149-2500137401|8014 CONSTELLATION LN HOUSTON TX 77075|29.627|-95.2777|Routed - Integrated|2025-04-14 11:06:22.0000000||Tree Trim - 221149-2500137401 - 8014 CONSTELLATION LN|Tree Trim|75 Calendar Days|Jun 28 2025 4:08PM|SE|I|575P|Parks and Recreation|Forestry|Tree Trim|0|Active|2025-04-14 16:08:58.0000000|3150848.7500000000|13794330.0000000000|8014 CONSTELLATION LN|HOUSTON|TX|77075|0772800460004|2025-04-14 16:06:22.0000000|GREATER HOBBY AREA|HCID #9|SEFR119|FRIDAY|SE|SEFR-B-08|FRIDAY-B|SE|S|4th Monday|SE||FULL|75 Calendar Days|Phone|2025-04-20 11:15:04.1430000|Alyssa Curiel created Tree Trim 4/14/2025 11:08:58 AM||overgrown tree's in the easment - 8014 CONSTELLATION|Parks and Recreation 2500137400|20520982-2500137400|12918 QUEENSBURY LN HOUSTON TX 77079|29.7783|-95.5645|Service Completed|2025-04-14 11:06:15.0000000|Apr 14 2025 1:36PM|Water Leak - 20520982-2500137400 - 12918 QUEENSBURY LN|Water Leak|10 Calendar Days|Apr 24 2025 4:07PM|NW|G|489C|Public Works|Houston Water|Water Leak|1|Resolved|2025-04-14 16:07:16.0000000|3058159.0000000000|13846548.0000000000|12918 QUEENSBURY LN|HOUSTON|TX|77079|0891760000010|2025-04-14 16:06:15.0000000|MEMORIAL||||NW|||NW|||NE||FULL|10 Calendar Days|Phone|2025-04-20 11:15:04.1430000|4/14/2025 1:35:21 PM - Case # 20520982 -2500137400: An investiga||NULL|4/14/2025 1:35:21 PM - Case # 20520982 -2500137400: An investigation has been completed we found the issue to be a private problem and not a City of Houston issue. You may need to contact a plumber for resolution. 2500137399|20520987-2500137399|7654 DIXIE DR HOUSTON TX 77087|29.6816|-95.2874|Service Completed|2025-04-14 11:05:16.0000000|Apr 15 2025 12:02PM|Sewer Wastewater - 20520987-2500137399 - 7654 DIXIE DR|Sewer Wastewater|1 Calendar Day|Apr 15 2025 4:07PM|SE|I|535S|Public Works|Houston Water|Sewer Wastewater|1|Resolved|2025-04-14 16:07:46.0000000|3147148.0000000000|13814091.0000000000|7654 DIXIE DR|HOUSTON|TX|77087|0700710120014|2025-04-14 16:05:16.0000000|GOLFCREST / BELLFORT / REVEILLE|HCID #9|SETU106|TUESDAY|SE|SETU-A-03|TUESDAY-A|SE|S|3rd Wednesday|SE||FULL|1 Calendar Day|Phone|2025-04-20 11:15:04.1430000|4/15/2025 12:02:02 PM - Case # 20520987 -2500137399: All investi||bath tubes fill up with water. issue is happening to everyone on the street|4/15/2025 12:02:02 PM - Case # 20520987 -2500137399: All investigation and work order(s) if applicable associated with your request have been completed.This case is now resolved. 2500137398|20520983-2500137398|6723 INDIAN FALLS DR HOUSTON TX 77489|29.5997|-95.4