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Houston 311 Service Request
Index |
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Use this index to help you
report an issue or problem, request a service, or file a complaint by
clicking on the Service Request link. Updated 3/1/2016 |
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Link to form or email |
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| A |
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| Air
Quality |
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Air Pollution, Outdoor |
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| Animals |
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Dead Animal Collection from City
Street or Curb |
311@houstontx.gov |
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Live Animal in Storm Sewer |
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| Apartments |
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Building Concern in a
Multi-Family Habitation |
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Code Violation Report for
Multi-Family Housing with 3 or More Units |
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Landlord Violation in a
Multi-Family Habitation |
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Unregulated Boarding House |
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Unsafe Boarding House |
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| B |
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| Ballfield |
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Ballfield Dugout Repair |
311@houstontx.gov |
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Ballfield Maintenance and
Repairs |
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Litter to be Picked Up in a City
Park |
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Building Break-in at a City
Park |
311@houstontx.gov |
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| Birth
Certificates |
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Birth Certificate |
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| Boarding
House |
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Unregulated Boarding House |
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Unsafe Boarding House |
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| Bridges |
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Graffiti Removal |
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Maintenance/Repair |
311@houstontx.gov |
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| Buildings |
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Building Concern in a
Multi-Family Habitation |
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Code Violation |
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Code Violation Report for
Multi-Family Housting with 3 or More Units |
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Dangerous Building Open and
Vacant |
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Graffiti Report regarding
Private Residential or Commercial Property |
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Permit Violation |
311@houstontx.gov |
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Sign Violations on Private or
Commercial Property |
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Unregulated Boarding House |
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Unsafe Boarding House |
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Violation of the Minimum
Standards Housing Code for Single Family Buildings |
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| C |
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| Capital
Improvement Projects |
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City Projects Concerns that
Affect at Least One City Block |
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Current or Future Project Plans
by Area |
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Current Status of a CIP Project |
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New Capital Improvement Project
Request |
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| Certificates |
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Birth Certificates |
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Death Certificates |
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| Citizen
Complaint |
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Alley Repair Request Due to
Utility Work |
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Complaint on a 311 City Employee |
311@houstontx.gov |
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Complaint Regarding a City
Vehicle |
311@houstontx.gov |
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Complaint Regarding a City
Employee |
311@houstontx.gov |
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Complaint Regarding a Vehicle
for Hire |
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Complaint Regarding Driver or
Vehicle Assigned to Solid Waste Management |
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Complaint Regarding Driver or
Vehicle Assigned to Public Works and Engineering Dept |
311@houstontx.gov |
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Driveway Repair due to Utility
Work |
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General Repair Due to Utility
Work |
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Junk/Inoperable Vehicle |
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Landscaping due to Utility Work |
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Mailbox Repair Due to Utility
Work |
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Nuisance on Property - Trash,
Substances, Weeds |
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Parking Lot Repair Request Due
to Utility Work |
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Pothole |
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Private Property Damage Caused
by a City Project |
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Property Damage Caused by SWM
Employee or Vehicle |
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Sidewalk Repair Due to Utility
Work |
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Sidewalk Repairs |
311@houstontx.gov |
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Street Light Repair |
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Top Soil Landscaping Due to
Utility Work |
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| Code
Violations |
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Code Violation Report for
Multi-Family Housing with 3 or More Units |
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Construction Code Violation |
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Sign Violations on Private or
Commercial Property |
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Violation of the Minimum
Standards Housing Code for Single Family Buildings |
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| D |
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| Dangerous
Buildings/Property |
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Code Violation |
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Code Violation Report for
Multi-Family Housing with 3 or More Units |
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Dangerous Building Open and
Vacant |
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Neighborhood Danger or Nuisance |
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Unsafe Boarding House |
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Violation of the Minimum
Standards Housing Code for Single Family Buildings |
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| Death
Certificates |
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Death Certificate |
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| Ditches |
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Clean Off Road Ditch |
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Damage or Encroachment in Ditch |
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Evaluate Roadside Ditch for Poor
Drainage |
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Remove Debris from Cuvert/Pipe
Under Driveway/Street |
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| Drainage |
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Clean Storm Sewer Drain Inlet |
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Dumping in Drainage System |
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Evaluate Roadside Ditch for Poor
Drainage |
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Install Culvert /Pipe under
Driveway |
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Install Drain Inlet |
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Missing Inlet Cover |
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Missing Storm Sewer Manhole
Cover |
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Repair Drain Inlet |
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Repair Storm Sewer Manhole |
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Reset Shifted Inlet Cover |
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Reset Shifted Storm Sewer
Manhole Cover |
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Round Rattling Cover on Manhole |
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Stagnant water or deposit of any
foul/decaying substance on property |
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Storm Sewer Inspection |
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Storm Sewer Odor |
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Drainage Billing Inquiry and
Review Request |
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Water Standing on Street, Will
Not Drain |
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| Dumping |
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Dumping in Ditch or Inlet |
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Dumping in Gully, Stream or
Bayou |
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Pick Up Trash Dumped on City
Property or Illegal Dumpsite |
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Nuisance on Property - Trash,
Substances, Weeds |
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| E |
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| Electric |
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Electrical Hazard in a City Park |
311@houstontx.gov |
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| Employee
Complaint |
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Complaint on a 311 City Employee |
311@houstontx.gov |
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Complaint Regarding Driver or
Vehicle Assigned to Solid Waste Management |
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Complaint Regarding Driver or
Vehicle Assigned to Public Works and Engineering Dept |
311@houstontx.gov |
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| Evacuations |
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Transportation Request (Metro) |
311@houstontx.gov |
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Transportation for Persons with
Specific Medical Conditions |
311@houstontx.gov |
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| F |
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| Fire
Hydrants |
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Leaking Hydrant |
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Leaning / Damaged Fire Hydrant |
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Missing Fire Hydrant Cap |
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Missing or Damaged Fire Hydrant
Reflectors |
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No Visible Fire Hydrant at
Location |
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No Water |
311@houstontx.gov |
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Open Running Fire Hydrant |
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| Flooding |
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Clean Storm Sewer Drain Inlet |
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Evaluate Roadside Ditch for Poor
Drainage |
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Flooding |
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Water Standing on Street, Will
Not Drain |
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| G |
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| Garbage |
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Add an Additional Trash Can or
Cart |
311@houstontx.gov |
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Apply for Back Door Collections
Due to Physical Limitations |
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Cancel Add a Can or Cart |
311@houstontx.gov |
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Cancel Automated Recycling for
Business |
311@houstontx.gov |
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Cancel Non Residentail Garbage
Collection |
311@houstontx.gov |
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Cancel Participaton in Recycling
Program (Pick-up cart only, do not pick up bins) |
311@houstontx.gov |
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Clean -up Trash or Fluids from
Solid Waste Vehicle |
311@houstontx.gov |
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Container Placement Issue |
311@houstontx.gov |
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Debris or Sand Removal from
Street |
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Debris Removal from Cuvert/Pipe
Under Driveway/Street |
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Dumping in Ditch or Inlet |
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Dumping in Gully, Stream or
Bayou |
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Dumpster Complaint |
311@houstontx.gov |
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Dumpster Permit Violation |
311@houstontx.gov |
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Heavy Trash Violation |
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Litter Removal From
Esplanade/Median |
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Litter to be Picked Up in a City
Park |
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Missed Garbage Collection |
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Missed Heavy Trash Pick-up |
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Missed Recycling Collection |
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Missed Yard Waste Collection |
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Neighborhood Danger or Nuisance |
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New Non Residential Garbage
Collection (up to 3 containers allowed) |
311@houstontx.gov |
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New Recycling Participation and
Provide Container |
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New Resident Container |
311@houstontx.gov |
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Nuisance on Property - Trash,
Substances, Weeds |
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Pick-up Schedule and Other Trash
Facts |
311@houstontx.gov |
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Remove Boxes and Other Moving
Supplies After Move-In |
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Repair or Replace a Recycling
Bin |
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Repair or Replace a Recycling
Cart |
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Repair or Replace Damaged or
Missing Container |
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Request a New Recycling Bin |
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Request a New Recycling Cart |
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Request Litter Removal from a
City Park |
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Schedule Neighborhood Clean-up |
311@houstontx.gov |
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Start New Automated Recycling
for Business |
311@houstontx.gov |
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| Graffiti
Removal |
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ATT Property |
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Bridges |
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CenterPoint Property |
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City Buildings and other City
Property |
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City Parks |
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Fire Hydrants |
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Harris County Flood Control
District Property |
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HISD Property |
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METRO Property |
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Private Residential or
Commercial Property |
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Rail Road Property |
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Street or Curb |
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Toll Road Authority Property |
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TXDoT Property |
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| H |
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| Housing,
Boarding |
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Unregulated Boarding House |
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Unsafe Boarding House |
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| Housing,
Multifamily |
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Code Violation Report for
Multi-Family Housing with 3 or More Units |
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Landlord Violation in a
Multi-Family Habitation |
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Report a Building Concern in a
Multi-Family Habitation |
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| Housing,
Single Family |
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Apply for Back Door Garbage
Collections Due to Physical Limitations |
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Sewer Stoppage at Residential
Property |
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Violation of the Minimum
Standards Housing Code for Single Family Buildings |
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| I |
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| Inspections |
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Storm Sewer Inspection |
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| J |
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| K |
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| L |
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| Lights |
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Broken/Burned Out Lights in a
City Park |
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Flashing Beacon Repair |
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Flashing School Beacon New |
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Freeway Lights Out |
311@houstontx.gov |
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Lights Out Under Bridge |
311@houstontx.gov |
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Street Light Repair |
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New Street Light Application |
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| M |
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| Multifamily
Housing |
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Building Concern in a
Multi-Family Habitation |
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Code Violation Report for
Multi-Family Housing with 3 or More Units |
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Landlord Violation in a
Multi-Family Habitation |
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Unregulated Boarding House |
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Unsafe Boarding House |
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| N |
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| Neighborhoods/
Communities |
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Alley Repair Request Due to
Utility Work |
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Building Code Violation |
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Building Concern in a
Multi-Family Habitation |
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City Tree Removal in ROW,
Esplanade or City Park under Normal Conditions |
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Construction Code Violation |
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Code Violation Report for
Multi-Family Housing with 3 or More Units |
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Current or Future Project Plans
by Area |
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Damage or Encroachment of ROW,
Driveway, Sidewalk or Ditches |
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Dangerous Building Open and
Vacant |
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Flashing Beacon Repair |
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Flashing School Beacon New |
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Graffiti Report regarding Fire
Hydrants |
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Graffiti Report regarding
Private Residential or Commercial Property |
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Graffiti Report regarding Street
or Curb |
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Heavy Trash Violation |
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Junk/Inoperable Vehicle |
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Landlord Violation in a
Multi-Family Habitation |
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Neighborhood Danger or Nuisance |
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Nuisance on Property - Trash,
Substances, Weeds |
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Schedule Neighborhood Clean-up |
311@houstontx.gov |
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Sidewalk Repair Due to Utility
Work |
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Sidewalk Repairs |
311@houstontx.gov |
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Sign Violations on Private or
Commercial Property |
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Street Light Repair |
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Traffic Management Issues |
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Traffic School Coordination
Issues |
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Unregulated Boarding House |
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Unsafe Boarding House |
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Violation of the Minimum
Standards Housing Code for Single Family Buildings |
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| Neighborhood
Protection |
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Dangerous Building Open and
Vacant |
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Neighborhood Danger or Nuisance |
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Unsafe Boarding House |
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| O |
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| P |
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| Parking |
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Broken Parking Meter |
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Parking Lot Repair Request Due
to Utility Work |
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| Parks |
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Amenity, New Request in a City Park |
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Amenity, Repairs in a City Park |
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Ballfield Dugout Repair |
311@houstontx.gov |
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Ballfield Maintenance and
Repairs |
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Broken/Burned Out Lights in a
City Park |
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Building Break-in at a City
Park |
311@houstontx.gov |
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Clean City Pool |
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Court Surface Repair |
311@houstontx.gov |
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Damage or leaking Sprinkler or
Iirrigation System in City Park |
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Decorative Fountain or Drinking
Water Fountain Repairs on City Park Property |
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Drainage issues at a City Park |
311@houstontx.gov |
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Electrical Hazard in a City Park |
311@houstontx.gov |
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Fence Repair |
311@houstontx.gov |
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Graffiti at City Parks |
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Grass to be Mowed in a City Park |
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Grinding of Tree Stump in a City
Park, Esplanade or Right of Way |
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Hole in Unpaved Ground at a City
Park |
311@houstontx.gov |
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Lights out or Broken |
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Litter to be Picked Up in a City
Park |
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Major Water Leak at a City Park |
311@houstontx.gov |
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Minor Water Leak at a City Park |
311@houstontx.gov |
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Mow Park |
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New Trash Can in City Park |
311@houstontx.gov |
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Pests in City Park |
311@houstontx.gov |
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Plant a Tree in the ROW,
Esplanade of City Park |
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Playground or Sports Court
Equipment Repairs in a City Park |
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Pool Fence Repair |
311@houstontx.gov |
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Post Repairs or Replacement in a
City Park |
311@houstontx.gov |
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Potholes in a City Park |
311@houstontx.gov |
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Restroom or Pavilion Needs
Cleaning in a City Park |
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Sidewalk Repair in a City Park |
311@houstontx.gov |
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Soccer Goal Repairs in a City
Park |
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Sprinkler Repair |
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Trail Repairs or Maintenance in
a City Park |
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Tree Removal in ROW, Esplanade
or City Park during a Severe Storm |
311@houstontx.gov |
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Tree Removal in the ROW,
Esplanade or City Park under Normal Conditions |
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Trimming of Trees or Shrubs in
the ROW, Esplanade or City Park |
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Unclean Port-a-Can in a City
Park |
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Water Playground Repairs |
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| Permits/Plans |
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Dumpster Permit Violation |
311@houstontx.gov |
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Permit Violation |
311@houstontx.gov |
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| Pets |
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Dead Animal Collection from City
Street or Curb |
311@houstontx.gov |
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Live Animal in Storm Sewer |
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| Playgrounds |
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Soccer Goal Repairs in a City
Park |
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Court Surface Repair |
 311@houstontx.gov |
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Playground or Sports Court
Equipment Repairs in a City Park |
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Water Playground Repairs |
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Litter to be Picked Up in a City
Park |
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| Pollution |
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Debris or Particles in Drinking
Water |
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Drinking Water With a Bad Taste |
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Drinking Water With Odor |
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Drinking Water With Unusual
Color |
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Dumping in Ditch or Inlet |
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Dumping in Gully, Stream or
Bayou |
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Sewer Odors |
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Outdoor Air Pollution |
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Stagnant water or deposit of any
foul/decaying substance on property |
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Storm Sewer Odor |
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| Property
Damage |
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Driveway Repair due to Utility
Work |
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General Repair Due to Utility
Work |
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Landscaping due to Utility Work |
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|
| |
Mailbox Repair Due to Utility
Work |
|
|
| |
Parking Lot Repair Request Due
to Utility Work |
|
|
| |
Property Damage Caused by SWM
Employee or Vehicle |
|
|
| |
Top Soil Landscaping Due to
Utility Work |
|
|
| |
|
|
|
| Q |
|
|
|
| |
|
|
|
| R |
|
|
|
| |
|
|
|
| Records |
|
|
|
| |
Birth Certificates |
|
|
| |
Death Certificates |
|
|
| |
|
|
|
| Recycling |
|
|
|
| |
Cancel Automated Recycling for
Business |
311@houstontx.gov |
|
| |
Cancel Participaton in Recycling
Program (Pick-up cart only, do not pick up bins) |
311@houstontx.gov |
|
| |
Missed Recycling Collection |
|
|
| |
Repair or Replace a Recycling
Cart |
|
|
| |
Repair or Replace a Recycling
Bin |
|
|
| |
Request a New Recycling Bin |
|
|
| |
Start New Automated Recycling
for Business |
311@houstontx.gov |
|
| |
New Recycling Participation and
Provide Container |
|
|
| |
Mascot Appearance |
311@houstontx.gov |
|
| |
|
|
|
| Repairs
(General) |
|
|
|
| |
Request New Barricade |
|
|
| |
Barricade Repair |
|
|
| |
Barricade Temporary Placement
Until Repairs are Complete |
|
|
| |
Broken Parking Meter |
|
|
| |
Broken/Burned Out Lights in a
City Park |
|
|
| |
Cave in at Manhole |
311@houstontx.gov |
|
| |
Cave in over Utility Line |
311@houstontx.gov |
|
| |
Cave in at Street |
|
|
| |
Curb Repair Due to Utility Work |
|
|
| |
Damage or leaking Sprinkler or
Irrigation System in City Park |
|
|
| |
Damage to Service Line |
|
|
| |
Driveway Repair due to Utility
Work |
|
|
| |
Fence Cyclone Repair due to
Utility Work |
|
|
| |
Fence Gate Repair due to Utility
Work |
|
|
| |
Fence Post Repair due to Utility
Work |
|
|
| |
Fence Wood Repair due to Utility
Work |
|
|
| |
Guardrail Flexbeam Repair |
|
|
| |
General Repair Due to Utility
Work |
|
|
| |
Landscaping due to Utility Work |
|
|
| |
Mailbox Repair Due to Utility
Work |
|
|
| |
Parking Lot Repair Request Due
to Utility Work |
|
|
| |
Pothole |
|
|
| |
Private Property Damage Caused
by a City Project |
|
|
| |
Sidewalk Repair Due to Utility
Work |
|
|
| |
Top Soil Landscaping Due to
Utility Work |
|
|
| |
|
|
|
| |
|
|
|
| Right of
Ways (Esplanade/Medians) |
|
|
|
| |
Curb Repair due to Utility Work |
|
|
| |
Damage or Encroachment in ROW |
|
|
| |
Grass Mowed on Esplanade |
|
|
| |
Grinding of Tree Stump in a City
Park, Esplanade or Right of Way |
|
|
| |
Litter Removal From
Esplanade/Median |
|
|
| |
Mow Easement |
|
|
| |
Plant a Tree in the ROW,
Esplanade of City Park |
|
|
| |
Removal of a City Tree in the
ROW, Esplanade or City Park |
|
|
| |
Trimming of Trees or Shrubs in
the ROW,. Esplanade or City Park |
|
|
| |
Violations, Illegal Tree
Removals and Damage to City Trees in the Right of Way |
|
|
| |
Weeds Control Problems along
Easement |
|
|
| |
|
|
|
| S |
|
|
|
| |
|
|
|
| Sewer |
|
|
|
| |
Missing Manhole Cover in Street |
|
|
| |
Raised Round Sewer Manhole Cover |
|
|
| |
Sewer Blockage |
|
|
| |
Sewer Odors |
|
|
| |
Sewer Stoppage at Residential
Property |
|
|
| |
Sewer Overflow |
|
|
| |
|
|
|
| Signage |
|
|
|
| |
Flashing Beacon Repair |
|
|
| |
Flashing School Beacon New |
|
|
| |
Install New Signal |
|
|
| |
Modify Existing Signal |
|
|
| |
Pavement Markings Worn / Faded |
|
|
| |
Traffic Sign Maintenance |
|
|
| |
Traffic Sign New / Remove |
|
|
| |
Traffic Signal Maintenance |
|
|
| |
Traffic Signal Timing
Synchronization |
|
|
| |
|
|
|
| Single
Family Housing |
|
|
|
| |
Apply for Back Door Collections
Due to Physical Limitations |
|
|
| |
Violation of the Minimum
Standards Housing Code for Single Family Buildings |
|
|
| |
|
|
|
| Social
Services |
|
|
|
| |
Birth Certificates |
|
|
| |
Death Certificates |
|
|
| |
|
|
|
| Storm
Sewer |
|
|
|
| |
Repair Drain Inlet |
|
|
| |
Clean Storm Sewer Drain Inlet |
|
|
| |
Clean Storm Sewer Manhole |
|
|
| |
Repair Storm Sewer Manhole |
|
|
| |
Drainage System Violation |
|
|
| |
Dumping in Ditch or Inlet |
|
|
| |
Dumping in Gully, Stream or
Bayou |
|
|
| |
Storm Sewer Odor |
|
|
| |
Install Drain Inlet |
|
|
| |
Missing Inlet Cover |
|
|
| |
Missing Storm Sewer Manhole
Cover |
|
|
| |
Round Rattling Cover on Manhole |
|
|
| |
Reset Shifted Inlet Cover |
|
|
| |
Reset Shifted Storm Sewer
Manhole Cover |
|
|
| |
Storm Sewer Inspection |
|
|
| |
|
|
|
| Street
Lights |
|
|
|
| |
Broken/Burned Out Lights in a
City Park |
|
|
| |
Lights Out Under Bridge |
311@houstontx.gov |
|
| |
Street Light Repair |
|
|
| |
New Street Light Application |
|
|
| |
|
|
|
| Streets/Roadways/
Major Thoroughfares |
|
|
|
| |
Alley Repair Request Due to
Utility Work |
|
|
| |
Barricade Repair |
|
|
| |
Barricade Temporary Placement
Until Repairs are Complete |
|
|
| |
Bridge Maintenance/Repair |
|
|
| |
Broken Parking Meter |
|
|
| |
Buckle or hump formed in street |
|
|
| |
Cave in at Manhole |
311@houstontx.gov |
|
| |
Cave in at Street |
|
|
| |
Cave in over Utility Line |
311@houstontx.gov |
|
| |
Clean -up Trash or Fluids from
Solid Waste Vehicle |
311@houstontx.gov |
|
| |
Curb Repair Due to Utility Work |
|
|
| |
Damage or Encroachment of ROW,
Driveway, Sidewalk or Ditches |
|
|
| |
Debris or Sand Removal from
Street |
|
|
| |
Debris Removal from Cuvert/Pipe
Under Driveway/Street |
|
|
| |
Dip in Street |
|
|
| |
Graffiti on Bridge |
|
|
| |
Graffiti on Street or Curb |
|
|
| |
Guardrail Flexbeam Repair |
|
|
| |
Hump Caused by Street Buckling |
|
|
| |
Ice on Bridge |
|
|
| |
Ice on Roadway |
|
|
| |
Lights Out Under Bridge |
311@houstontx.gov |
|
| |
Pavement Markings - New |
|
|
| |
Pavement Markings Worn / Faded |
|
|
| |
Pothole |
|
|
| |
Request New Barricade |
|
|
| |
Speed Zone New |
|
|
| |
Street Repair Due to Utility
Work |
|
|
| |
Tree Removal in ROW, Esplanade
or City Park during a Severe Storm |
311@houstontx.gov |
|
| |
Tree Removal in the ROW,
Esplanade or City Park under Normal Conditions |
|
|
| |
|
|
|
| Swimming
Pools |
|
 |
|
| |
Clean City Pool |
|
|
| |
Pool Fence Repair |
311@houstontx.gov |
|
| |
|
|
|
| T |
|
|
|
| |
|
|
|
| Traffic |
|
|
|
| |
Flashing Beacon Repair |
|
|
| |
Install New Signal |
|
|
| |
Modify Existing Signal |
|
|
| |
Neighborhood Traffic Management
Issues |
|
|
| |
Pavement Markings Worn / Faded |
|
|
| |
School Coordination Issues |
|
|
| |
Traffic Sign Maintenance |
|
|
| |
Traffic Sign New / Remove |
|
|
| |
Traffic Signal Maintenance |
|
|
| |
Traffic Signal Timing
Synchronization |
|
|
| |
Pavement Markings - New |
|
|
| |
Speed Zone New |
|
|
| |
|
|
|
| Transportation |
|
|
|
| |
Evacuation Request (Metro) |
311@houstontx.gov |
|
| |
Evacuation for Persons with
Specific Medical Conditions (Emergency Management) |
311@houstontx.gov |
|
| |
|
|
|
| Trash |
|
|
|
| |
Add an Additional Trash Can or
Cart |
311@houstontx.gov |
|
| |
Apply for Back Door Collections
Due to Physical Limitations |
|
|
| |
Cancel Add a Can or Cart |
311@houstontx.gov |
|
| |
Cancel Automated Recycling for
Business |
311@houstontx.gov |
|
| |
Cancel Non Residentail Garbage
Collection |
311@houstontx.gov |
|
| |
Cancel Participaton in Recycling
Program (Pick-up cart only, do not pick up bins) |
311@houstontx.gov |
|
| |
Debris Removal from Cuvert/Pipe
Under Driveway/Street |
311@houstontx.gov |
|
| |
Clean -up Trash or Fluids from
Solid Waste Vehicle |
311@houstontx.gov |
|
| |
Container Placement Issue |
311@houstontx.gov |
|
| |
Debris or Sand Removal from
Street |
|
|
| |
Dumping in Ditch or Inlet |
|
|
| |
Dumping in Gully, Stream or
Bayou |
|
|
| |
Dumpster Complaint |
311@houstontx.gov |
|
| |
Dumpster Permit Violation |
311@houstontx.gov |
|
| |
Litter Removal From
Esplanade/Median |
|
|
| |
Litter to be Picked Up in a City
Park |
|
|
| |
New Resident Container |
311@houstontx.gov |
|
| |
Heavy Trash Violation |
|
|
| |
Missed Garbage Collection |
|
|
| |
Missed Heavy Trash Pick-up |
|
|
| |
Missed Recycling Collection |
|
|
| |
Missed Yard Waste Collection |
|
|
| |
Pick Up Trash Dumped on City
Property or Illegal Dumpsite |
|
|
| |
Remove Boxes and Other Moving
Supplies After Move-In |
|
|
| |
Repair or Replace a Recycling
Bin |
|
|
| |
Repair or Replace a Recycling
Cart |
|
|
| |
Repair or Replace Damaged or
Missing Container |
|
|
| |
Request a New Recycling Bin |
|
|
| |
Request a New Recycling Cart |
|
|
| |
Request Litter Removal from a
City Park |
|
|
| |
Schedule of Pick-ups and Other
Trash Facts |
311@houstontx.gov |
|
| |
Start New Automated Recycling
for Business |
311@houstontx.gov |
|
| |
Schedule Neighborhood Clean-up |
311@houstontx.gov |
|
| |
New Non Residential Garbage
Collection (up to 3 containers allowed) |
311@houstontx.gov |
|
| |
New Recycling Participation and
Provide Container |
|
|
| |
Nuisance on Property - Trash,
Substances, Weeds |
|
|
| |
|
|
|
| U |
|
|
|
| |
|
|
|
| Utilities/Drainage |
|
|
|
| |
Clean Storm Sewer Drain Inlet |
|
|
| |
Drainage System Violation |
|
|
| |
Dumping in Ditch or Inlet |
|
|
| |
Dumping in Gully, Stream or
Bayou |
|
|
| |
Evaluate Roadside Ditch for Poor
Drainage |
|
|
| |
Flooding |
|
|
| |
Install Drain Inlet |
|
|
| |
Missing Inlet Cover |
|
|
| |
Missing Storm Sewer Manhole
Cover |
|
|
| |
Repair Drain Inlet |
|
|
| |
Repair Storm Sewer Manhole |
|
|
| |
Reset Shifted Inlet Cover |
|
|
| |
Reset Shifted Storm Sewer
Manhole Cover |
|
|
| |
Roadside Ditch Maintenance
Request |
|
|
| |
Round Rattling Cover on Manhole |
|
|
| |
Storm Sewer Inspection |
|
|
| |
Storm Sewer Odor |
|
|
| |
Water / Wastewater Billing
Inquiry and Review Request |
|
|
| |
Water Standing on Street, Will
Not Drain |
|
|
| |
|
|
|
| Utilities/Fire
Hydrants |
|
|
|
| |
Damaged |
|
|
| |
Graffiti |
|
|
| |
Leaking Hydrant |
|
|
| |
Leaning / Damaged Fire Hydrant |
|
|
| |
Missing Fire Hydrant Cap |
|
|
| |
Missing or Damaged Fire Hydrant
Reflectors |
|
|
| |
No Visible Fire Hydrant at
Location |
|
|
| |
Open Running Fire Hydrant |
|
|
| |
|
|
|
| Utilities/Lighting |
|
|
|
| |
Broken/Burned Out Lights in a
City Park |
|
|
| |
Flashing Beacon Repair |
|
|
| |
Flashing School Beacon New |
|
|
| |
Freeway Lights Out |
311@houstontx.gov |
|
| |
Lights Out Under Bridge |
311@houstontx.gov |
|
| |
New Street Light Application |
|
|
| |
Request Street Light Repair |
|
|
| |
Street Light Repair |
|
|
| |
|
|
|
| Utility/Other |
|
|
|
| |
Alley Repair Request Due to
Utility Work |
|
|
| |
Cave in at Manhole |
311@houstontx.gov |
|
| |
Cave in over Utility Line |
311@houstontx.gov |
|
| |
Curb Repair Due to Utility Work |
|
|
| |
Damage or leaking Sprinkler or
Iirrigation System in City Park |
|
|
| |
Damage to Service Line |
|
|
| |
Driveway Repair due to Utility
Work |
|
|
| |
Exposed Service Line |
|
|
| |
Fence Cyclone Repair due to
Utility Work |
|
|
| |
Fence Gate Repair due to Utility
Work |
|
|
| |
Fence Post Repair due to Utility
Work |
|
|
| |
Fence Wood Repair due to Utility
Work |
|
|
| |
General Repair Due to Utility
Work |
|
|
| |
Landscaping due to Utility Work |
|
|
| |
Mailbox Repair Due to Utility
Work |
|
|
| |
Major Water Leak at a City Park |
311@houstontx.gov |
|
| |
Minor Water Leak at a City Park |
311@houstontx.gov |
|
| |
Private Property Damage Caused
by a City Project |
|
|
| |
Turn Off Water at Customer's
Request |
|
|
| |
|
|
|
| Utility/Sewer |
|
|
|
| |
Missing Manhole Cover in Street |
|
|
| |
Raised Round Sewer Manhole Cover |
|
|
| |
Round Rattling Cover on Manhole |
|
|
| |
Sewer Blockage |
|
|
| |
Sewer Odors |
|
|
| |
Sewer Stoppage at Residential
Property |
|
|
| |
Sewer Overflow |
|
|
| |
Water / Wastewater Billing
Inquiry and Review Request |
|
|
| |
|
|
|
| Utilities/Water |
|
|
|
| |
Cannot Turn Off Water |
|
|
| |
Damage to Service Line |
|
|
| |
Debris or Particles in Drinking
Water |
|
|
| |
Drinking Water With a Bad Taste |
|
|
| |
Drinking Water With Odor |
|
|
| |
Drinking Water With Unusual
Color |
|
|
| |
Evaluate Roadside Ditch for Poor
Drainage |
|
|
| |
Exposed Service Line |
|
|
| |
High Pressure on Service Line |
|
|
| |
Leaking Meter |
|
|
| |
Leaking Water Service Line |
|
|
| |
Leaking Water Valve |
|
|
| |
Line Out of Water |
|
|
| |
Low Water Pressure |
|
|
| |
Major Water Leak at a City Park |
311@houstontx.gov |
|
| |
Minor Water Leak at a City Park |
311@houstontx.gov |
|
| |
Minor Water Line Break |
|
|
| |
Missing Valve Cover |
|
|
| |
Oily Water |
|
|
| |
Out of Water |
|
|
| |
Round Rattling Cover on Manhole |
|
|
| |
Stagnant water or deposit of any
foul/decaying substance on property |
|
|
| |
Turn Off Water at Customer's
Request |
|
|
| |
Water / Wastewater Billing
Inquiry and Review Request |
|
|
| |
Water Standing on Street, Will
Not Drain |
|
|
| |
|
|
|
| V |
|
|
|
| |
|
|
|
| Vehicles |
|
|
|
| |
Complaint Regarding a Vehicle
for Hire |
|
|
| |
Complaint Regarding Driver or
Vehicle Assigned to Solid Waste Management |
|
|
| |
Complaint Regarding Driver or
Vehicle Assigned to Public Works and Engineering Dept |
311@houstontx.gov |
|
| |
Junk/Inoperable Vehicle |
|
|
| |
|
|
|
| Violations |
|
|
|
| |
Construction Code Violation |
|
|
| |
Code Violation Report for
Multi-Family Housing with 3 or More Units |
|
|
| |
Complaint Regarding a City
Vehicle |
311@houstontx.gov |
|
| |
Complaint Regarding Driver or
Vehicle Assigned to Solid Waste Management |
|
|
| |
Complaint Regarding Driver or
Vehicle Assigned to Public Works and Engineering Dept |
311@houstontx.gov |
|
| |
Heavy Trash Violation |
|
|
| |
Landlord Violation in a
Multi-Family Habitation |
|
|
| |
Permit Violation |
311@houstontx.gov |
|
| |
Sign Violations on Private or
Commercial Property |
|
|
| |
Violation of the Minimum
Standards Housing Code for Single Family Buildings |
|
|
| |
|
|
|
| W |
|
|
|
| |
|
|
|
| Water
Drainage |
|
|
|
| |
Clean Drain Inlet |
|
|
| |
Evaluate Roadside Ditch for Poor
Drainage |
|
|
| |
Flooding |
|
|
| |
Stagnant water or deposit of any
foul/decaying substance on property |
|
|
| |
Water / Wastewater Billing
Inquiry and Review Request |
|
|
| |
Water Standing on Street, Will
Not Drain |
|
|
| |
|
|
|
| Water
Issues |
|
|
|
| |
Cannot Turn Off Water |
|
|
| |
Damage or leaking Sprinkler or
Iirrigation System in City Park |
|
|
| |
Damage to Service Line |
|
|
| |
Debris or Particles in Drinking
Water |
|
|
| |
Drinking Water With a Bad Taste |
|
|
| |
Drinking Water With Odor |
|
|
| |
Drinking Water With Unusual
Color |
|
|
| |
Exposed Service Line |
|
|
| |
High Pressure on Service Line |
|
|
| |
Leaking Meter |
|
|
| |
Leaking Water Service Line |
|
|
| |
Leaking Water Valve |
|
|
| |
Line Out of Water |
|
|
| |
Low Water Pressure |
|
|
| |
Minor Water Line Break |
|
|
| |
Missing Valve Cover |
|
|
| |
Oily Water |
|
|
| |
Out of Water |
|
|
| |
Raised Round Storm Drain Manhole
Cover |
|
|
| |
Round Rattling Cover on Manhole |
|
|
| |
Turn Off Water at Customer's
Request |
|
|
| |
Water / Drainage Billing Inquiry
and Review Request |
|
|
| |
Water Standing on Street, Will
Not Drain |
|
|
| |
|
|
|
| Water
Parks |
|
|
|
| |
Clean City Pool |
|
|
| |
Pool Fence Repair |
311@houstontx.gov |
|
| |
Repair to a City Water
Playground |
|
|
| |
|
|
|
| Water
Quality |
|
|
|
| |
Debris or Particles in Drinking
Water |
|
|
| |
Drinking Water With a Bad Taste |
|
|
| |
Drinking Water With Odor |
|
|
| |
Drinking Water With Unusual
Color |
|
|
| |
Oily Water |
|
|
| |
Water Sickness |
|
|
| |
|
|
|
| X |
|
|
|
| |
|
|
|
| Y |
|
|
|
| |
|
|
|
| Z |
|
|
|
|
|
|
|
